496 jobs found

Job Title: Principal Systems Engineer Location: Frimley. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you'll be doing: Provide oversight and technical ownership of CCS design, leading design decisions and supporting the Engineering Manager in delivering in-service programmes Ensure technical leadership by controlling project scope, managing design changes, and engaging stakeholders and suppliers to identify risks early Lead programme-level design reviews, coordinate stakeholders, manage design baselines and voids, and produce Certificates of Design while ensuring design governance Review and influence technical requirements and architectural design to ensure system integration, covering sub-systems and specialist domains for subcontractor design, development, and qualification Provide specialist knowledge and subject matter expertise in the integration, validation and verification of systems Your skills and experiences: Essential: Extensive experience in network or software engineering, ideally with a background in operations Ability to take the lead on technical matters and provide expert guidance Chartered Engineer status or working towards Specialist expertise in Combat Systems, particularly in relation to submarines, would be advantageous Familiarity with DOORS and prior hands-on experience using it Proven experience in change management processes Desirable: Systems Engineering (INCOSE) qualifications Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: You will be joining the In-Service Programme team, working on the V Class, where you'll thrive in a fast-paced environment, delivering high-quality results within tight enterprise timelines. As part of a medium-sized core team of 6-12, you'll also collaborate with a wider group of around 30, engaging with a broad stakeholder network. This role demands strong technical leadership , owning challenges , proactively solving problems, and working with the right stakeholders to drive solutions forward. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 16th October 2025 We reserve the right to close this vacancy early if we receive sufficient applications f or the r ole. Therefore, if you are interested, please submit your application as early as possible.

SOC Manager Our client, a leading global supplier for IT services, requires SOC Manager to be based at their client's office in Leamington Spa or Gaydon, UK. This is a hybrid role - you can work remotely in the UK and attend the Leamington Spa or Gaydon office 2-3 days per week. This is a 6+ month temporary contract to start ASAP Day rate: Competitive Market rate Role Description Establish goals and priorities by working closely with your team to identify the most critical focus areas. These include: Improving incident response times Reducing false positives and other extraneous alerts Enhancing threat detection capabilities Oversee your staff's activities and ensure they focus on the right priorities Oversee SOC activities by reviewing your team's performance metrics, incident reports and other key indicators Lead incident response efforts when a security incident occurs, the SOC team has to respond as quickly as possible Lead these efforts by establishing clear incident response procedures and protocols and conveying them to the team Analyse incident reports to understand your organization's security posture by reviewing incident reports, SOC managers identify patterns and trends that may indicate weaknesses or vulnerabilities in their security defences Serve as the point of contact (POC) for security incidents within the company. You are the primary liaison between the SOC team, other internal stakeholders, and external parties such as vendors, clients or regulatory bodies. Be responsible for conducting information security investigations as a result of security incidents. These are previously identified by the Level 2 security analyst who are monitoring the security consoles from various SOC entry channels (SIEM, Tickets, Email and Phone) End to end security incident management. You will play a key role in providing the highest level of technical expertise and handling the most complex security incidents. Report to the Customer about security operations. This means that you must keep the CISO and Head of security operations informed about everything that's happening in the operations centre. You can do this by preparing clear and concise reports that highlight key findings, and recommendations about the operations. Your reports will help the customer make informed decisions about security investments and strategies that align with the company's goals. Key Responsibilities Manage service and process improvements of SOC, auditing SOC incidents, identifying new use cases and automations POC for SOC engineering team, threat intelligence analyst and Threat exposure management Act as a point of escalation for Level-2 SOC security analysts in support of information security investigations to provide guidance and oversight on incident resolution and containment techniques Act as the lead coordinator to individual information security incidents Mentor security analysts regarding risk management, information security controls, incident analysis, incident response, SIEM monitoring, and other operational tasks (tools, techniques, Procedures) in support of technologies managed by the Security Operations Centre. Document incidents from initial detection through final resolution Ensure threat management, threat modelling, identify threat vectors and develop use cases for security monitoring Create reports, dashboards, metrics for SOC operations and presentation to Sr. Mgmt. Act as focal point for any investigations involving security; to prepare reports and note follow up action Participate in the role of Incident Manager during any incidents and emergencies Ensure that all business recovery/contingency plans and/or procedures held within the security control rooms are always kept up to date Coordinate with IT teams on escalations, tracking, performance issues, and outages Key Requirements Strong knowledge in Authentication, End Point Security, Internet Policy Enforcement, Firewalls, Web Content Filtering, Database Activity Monitoring (DAM), Public Key Infrastructure (PKI), Data Loss Prevention (DLP), Identity and Access Management (IAM) and SOC advancements such as EDR and SOAR Good knowledge of SIEM technologies, like Google Chronicle, Splunk ES or QRadar In-depth familiarity with security policies based on industry standards and best practices Experienced within the information security field, with emphasis on security operations, incident management, intrusion analysis, security device installations, configuration, and troubleshooting (e. g., Firewall, IDS, etc.) Experience in Log source integration and in Developing new correlation rules & Parser writing Experienced in SOC automation development, cloud operations (e g. AWS), Designing, building security operations centers and Regulatory Compliance Ability to lead and communicate efficiently within a team environment along with Incident management process development and/or incident management experience Solid understanding of information technology and information security required Excellent communication and presentation skills with demonstrated skill in presenting analytical data effectively to varied audiences (including executives) Ability to work well under pressure with differing levels of Management Due to the volume of applications received, unfortunately we cannot respond to everyone. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

Technical Programme Manager - IAM, Transformation Market Rate - Inside IR35 Hybrid - 3 days a week on site 6 months My client is an instantly recognisable consultancy who require a Programme Manager with IAM expertise to join a business-critical programme for an end client in the Transport sector. Key Requirements: Proven commercial experience working as a Programme Manager within large, complex organisations. Previous experience delivering on IAM programmes across multiple workstreams. The ability to manage technical teams and external suppliers to implement IAM controls and solutions. Excellent stakeholder management skills across IT Security, Compliance, Architecture and Operations. Familiarity with IAM policies, processes and technologies such as Microsoft Entra ID. Strong understanding of integrating systems such as Oracle and SaaS. Excellent communication skills. Nice to have: Immediate availability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: Release Manager Max Supplier Rate: 515 per day inside ir35 Clearance Required: SC Duration: 6 months Location: Telford/hybrid (3 2days per week in the office) Role overview: The Release Manager will be responsible for planning, coordinating, and overseeing the deployment of software releases across multiple environments. This includes managing release schedules, ensuring configuration integrity, and supporting testing and validation processes. The role demands strong technical expertise in SAS technologies and Oracle, as well as a deep understanding of configuration management and the software testing lifecycle. Key Responsibilities: Own and manage the end-to-end release process across development, test, and production environments. Coordinate with development, testing, and operations teams to ensure timely and quality releases. Maintain and enforce configuration management standards using manifest files and structured release artefacts. Oversee packaging and deployment of SAS DI code (SPKs) and Oracle artefacts (clear-text files). Support migration activities, particularly from SAS 9.4 to SAS Viya 4, using CI/CD practices and Capgemini accelerators. Facilitate release readiness reviews, go/no-go decisions, and post-release retrospectives. Ensure traceability and auditability of all release components and decisions. Required Skills & Experience: SAS Enterprise Guide (EG) - experience in job orchestration and user migration support. SAS Data Integration (DI) - packaging and deployment of DI jobs using manifest structures If you are interested in this role or wish to apply, please feel free to reply to this advert or call me on (phone number removed)

Our client is seeking an experienced MIS & Data Manager to join their busy IT team. This is an excellent opportunity for an ambitious IT professional with a strong data management background to take a lead role in maintaining and enhancing the School's information systems infrastructure. The role combines Business Systems Analysis, Systems Integration and Systems Administration, requiring a broad understanding of information systems and data management within a complex organisation. The MIS & Data Manager will act as the technical lead for the School's Management Information System (iSAMS), providing advanced technical support, system configuration, and data analysis. The role will also involve integrating systems, managing data exchanges, and identifying opportunities to consolidate or streamline platforms to improve performance and return on investment. Key Responsibilities as MIS & Data Manager: Manage, develop, and support the School's MIS (iSAMS) and related systems Oversee the integrity, accuracy, and security of all electronically held information Administer data processes, report cycles, and analytics to support decision-making Review and improve operational processes through system integration and automation Coordinate with third-party suppliers and vendors to maintain service quality Support GDPR compliance and ensure data governance best practices Prepare and maintain system documentation, user guides, and technical records Support business continuity and disaster recovery procedures Provide technical training and mentoring to IT staff and users Advise the Bursar and Senior Leadership Team on technical matters and system development The person: Good knowledge of Data Analysis, Business Process Analysis and Systems Analysis Proven experience in managing MIS or similar data management platforms (iSAMS an advantage) Report creation with SQL Server Reporting Services and Visual Studio Experienced with Microsoft Office 365 Enterprise procurement experience to achieve best value and maximise capital budget Knowledge of designing and implementing innovative reporting Excellent troubleshooting, documentation, and systems administration skills Experience with systems integration, process improvement, and user support Strong organisational, analytical, and communication abilities A proactive, detail-oriented approach to managing complex technical environments Recognised professional IT qualification Benefits: Meals provided Free membership of schools sports centre and swimming pool Free parking Employee assistance programme Cycle to work scheme 30 days paid leave Penson scheme Car scheme Professional development support Discounted school fees Discounts for brands/travel etc

Medical Detection Dogs trains dogs to save lives. We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field. JOB TITLE : IT Operations Manager LOCATION : Great Horwood, Buckinghamshire SALARY : £33,000 - £36,000 p/a JOB TYPE : Permanent, Full Time - 37.5 hours per week (Part-time applications considered) REPORTS TO : Head of Finance and Resources MAIN PURPOSE & SCOPE OF THE ROLE: The IT Operations Manager will ensure the smooth and secure running of all technology systems across the charity. This role provides operational oversight of IT services, suppliers and infrastructure, enabling staff to work effectively while maintaining compliance, security and resilience. The postholder will play a key role in supporting organisational growth through effective systems management, project delivery and stakeholder engagement. WHAT YOU LL DO: Oversee and coordinate the charity s technology function, ensuring outsourced services are managed effectively, systems are secure and well-maintained, and projects are delivered on time. The postholder will act as the operational lead for technology, supporting staff and stakeholders and contributing to the ongoing development of the charity s digital capabilities under the Head of Departments guidance. ABOUT THE ROLE You will oversee and coordinate the charity s technology function, ensuring outsourced IT services are managed effectively and systems remain secure, reliable, and fit for purpose. You will act as the operational lead for technology, supporting staff and stakeholders while driving the delivery of small-to-medium projects such as system upgrades, CRM enhancements, and security improvements. You will maintain oversight of all systems, integrations and licences, ensuring accurate documentation and identifying opportunities for improvement. You will also play a key role in governance and compliance, promoting cyber security best practice, supporting data protection measures and maintaining the technology risk register. This is an exciting opportunity to shape and strengthen the charity s digital capabilities, working closely with suppliers and internal teams to ensure technology enables our mission. Responsibilities of the Role Supplier & service management Act as the main operational contact for outsourced IT support and helpdesk, charity database, and website providers, ensuring effective communication and service delivery. Monitor supplier performance, service level agreements (SLAs), and ticketing systems. Escalate issues and follow up to resolution as needed. Maintain the contract register, arrange renewals, and support procurement activities related to technology services and systems. Systems oversight and documentation Maintain an up-to-date map of organisational systems, integrations, licences, and the asset register. Manage hardware and software requirements across the organisation, ensuring systems are fit for purpose and aligned with operational needs. Identify operational risks, technical issues or gaps in provision and implement quick-win improvements where possible. Ensure process documentation and user guides are accurate, accessible, and regularly updated. Project coordination and delivery Lead or coordinate small-to-medium technology projects (e.g. multi-factor authentication rollout, system upgrades, CRM module implementation, data migrations). Manage project timelines, stakeholder communications, and supplier delivery to ensure successful outcomes. Governance, security & compliance Support the implementation of IT policies (e.g. acceptable use, backup, remote access) and data protection controls. Maintain the technology risk register and report to the Head of Finance and Resources to support compliance with relevant regulations and standards, including GDPR. Promote cyber security best practices across the organisation, including coordinating periodic phishing tests and reporting outcomes via outsourced suppliers. Track departmental spend, support budget monitoring, and prepare cost forecasts for future technology needs. Contribute to business cases for new systems or technology investments, ensuring alignment with strategic goals. Stakeholder liaison & internal enablement Act as the bridge between technical suppliers and non-technical staff, ensuring clear and effective communication. Communicate outages, system changes and project plans clearly to internal stakeholders. Provide guidance and support to users as needed. Deliver occasional training or guidance to staff on systems and processes (not first-line helpdesk). Develop and report on departmental key performance indicators (KPIs), including but not limited to PERSON SPECIFICATION: Experience & Qualifications Essential Reliable with a proactive can do attitude and flexibility to adapt the role as the organisation s needs evolve Experience coordinating IT services, suppliers or technology projects within a small to medium-sized organisation Strong organisational skills and stakeholder management experience Clear and confident communicator, able to translate technical issues for non-technical staff Working knowledge of common business IT systems including Microsoft 365, cloud services, CRMs, and basic networking concepts Good understanding of information security and data protection principles (e.g. multi-factor authentication, backups, GDPR) Comfortable working independently and managing competing priorities effectively Comfortable working in the presence of dogs Desirable Experience working within the charity or third sector Experience of working with Managed Service Providers or outsourced IT support models Familiarity with website content management systems and CRM/database suppliers Basic experience in budgeting or procurement processes IT project management experience Knowledge & Skills DESIRABLE Ability to work independently and exercise sound judgement in a fast-paced and evolving environment Ability to build and maintain effective working relationships across teams Strong attention to detail and ability to maintain confidentiality Proficiency in using Microsoft Office applications Highly effective written and verbal communication skills Good influencing and negotiation skills Ability to support and guide colleagues in IT-related matters, fostering a collaborative and solution-focused approach Other Requirements A full current driving license Comfortable with dogs in the workplace/office DIVERITY, EQUALITY & INCLUSION We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. Values & Behaviours Working at Medical Detection Dogs will be a richly rewarding experience. Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team: We are respectful. We stay positive. We strive for excellence. We communicate and listen. We are ambassadors. We are one team. And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.

Role : Senior Solutions Architect Location - Solihull, Hook, or London (hybrid) Salary - up to £90K base + benefits Industry : Business Process Outsourcing/Public services industry Purpose: The Senior Solution Architect plays a key role in delivering IT projects and bids by collaborating with business and IT stakeholders to understand requirements, identify gaps in existing capabilities, define solutions to address those gaps, and ensure solutions align with the company's architectural principles and IT strategy while maintaining project scope. They work closely with clients and business representatives to design effective IT solutions that meet project or bid requirements and assess the impact of proposed solutions on business profitability. Senior Solution Architects are expected to specialize in at least one (typically two) IT domains while maintaining broad knowledge of current and emerging technologies. They may also manage and mentor Solution Architects, providing leadership and guidance to ensure consistent quality and alignment with the company's architectural standards. Responsibilities: - Collaborate with Business and IT Project Managers to understand business needs and deliver appropriate solution designs for each project. - Work with business development and bid teams to define suitable solutions and cost models for bids. - Participate in solution reviews and governance boards to ensure designs comply with the company's architectural standards. - Present and take ownership of solution designs and cost models within the bid governance framework. - Collaborate with IT professionals (eg, Enterprise Architects, Technical Leads) to design solutions for business operations and bids. - Ensure project and bid implementations adhere to approved architectural designs. - Provide architectural guidance and leadership to delivery teams to ensure alignment with solution designs. - Support project delivery and the change control process throughout implementation. - Communicate complex technical concepts and solution strategies clearly to non-technical stakeholders and IT peers. - Work with IT Project Managers and BU DP to ensure solution design milestones are achieved according to project plans. - Develop solution and service designs that align with business needs, Enterprise Architecture roadmaps, and IT strategies. - Evaluate supplier proposals to ensure deliverability, quality, and alignment with Enterprise Architecture and standard services. - Document solution and service designs in sufficient detail for clear understanding and execution by business users. - Define solution structures for business problems that may span multiple applications and technologies. Required Experience: - The Senior Solution Architect should have extensive experience in at least one of the following areas: CRM, complex case management, telephony, Azure, cloud technologies, Dynamics, SaaS products, RPA/AI, or data analytics. - Proven experience in government outsourcing projects, with the ability to interpret business requirements while staying current with emerging IT technologies. - A degree in an IT-related discipline (or equivalent experience) is required, along with strong knowledge of modern IT infrastructure, applications, and cloud platforms (eg, SaaS, Azure). - Ability to design clear, effective solutions to business challenges, supported by strong analytical and logical thinking skills. - Excellent communication skills, with the ability to explain complex technical details in clear, simple terms to clients and stakeholders. - Exposure to the latest and emerging technologies. - Strong problem-solving skills, capable of identifying technical issues, designing solutions, and integrating information effectively. - Exceptional time management skills with the ability to prioritize tasks and adapt to changing demands. - Resilient under pressure, with the ability to meet deadlines consistently. - Proactive mindset with the ability to anticipate potential problems and devise solutions in advance. - Strong relationship-building skills with both business and IT stakeholders. - Solid understanding of security standards, legislation, and best practices. - Takes ownership of and accountability for ongoing professional development. Additional information: Must be willing to undergo BPSS security clearance. In some cases, SC may also be required depending on assignment. An industry recognised qualification in an Architectural Framework (eg TOGAF) is desirable (not essential).

Role : Solution Architect Location - Solihull, Hook, or London (hybrid) Salary - up to £80K base + benefits Industry : Business Process Outsourcing/Public services industry Purpose: The Solution Architect plays a key role in delivering IT projects and bids by collaborating with business and IT stakeholders to understand business requirements, identify gaps between those requirements and existing IT capabilities, define solutions to address the gaps, and ensure that project scope is controlled and solutions are aligned with the company's architectural principles and the IT strategy of the business unit. They work closely with clients and business representatives to understand their needs and design appropriate IT solutions for each project or bid. The Solution Architect must have a strong grasp of the organization's IT requirements and evaluate how proposed solutions will affect the overall profitability of the business or bid. To maximize value and credibility, the Solution Architect will be an expert in at least one area of IT while maintaining broad knowledge of current and emerging technologies. Responsibilities: - Collaborate with the IT Project Manager to understand business needs and develop appropriate designs and solutions for each project. - Work with business development and bid teams to create effective solutions and cost models for bids. - Participate in solution reviews and governance boards to ensure designs meet copmany architectural standards. - Present solution designs and cost models within the bid governance framework. - Engage with IT professionals (eg, Enterprise Architects, Technical Leads) to design solutions for business operations and bids. - Ensure project and bid implementations comply with approved architectural designs. - Provide design leadership and architectural guidance to delivery teams to ensure alignment with solution designs. - Support project delivery and change control processes throughout execution. - Communicate technical concepts and IT strategies clearly to non-technical stakeholders and IT teams. - Work with the IT Project Manager and BU DP to ensure solution design milestones are met according to the project plan. - Produce solution and service designs that align with business needs, Enterprise Architecture roadmaps, and IT strategies. - Review supplier proposals to confirm deliverability, quality, and alignment with Enterprise Architecture and standard services. - Document solution and service designs in sufficient detail for clear planning and understanding by business users. - Define the structure of solutions to business problems, encompassing multiple applications and technologies. Required Experience: - The IT Solution Architect should have a strong background and experience in at least one of the following areas: CRM, complex case management, telephony, Azure, cloud technologies, Dynamics, SaaS products, RPA/AI, or data analytics. - Experience working on government outsourcing projects, with proven ability to understand business requirements while staying current on emerging IT technologies. - A degree in an IT-related discipline (or equivalent professional experience) is required, along with a solid understanding of modern IT infrastructure, applications, and cloud technologies (eg, SaaS, Azure). - Ability to design clear, well-defined solutions to business problems with strong analytical and logical thinking skills. - Excellent communication skills, capable of explaining complex technical concepts to non-technical stakeholders. - Exposure to up-to-date and emerging technologies. - Skilled at identifying technical issues, designing effective solutions, and gathering and synthesizing information. - Strong time management skills with the ability to prioritize tasks effectively. - Capable of performing under pressure and meeting tight deadlines. - Proactive thinker with the ability to anticipate problems and develop appropriate solutions. - Adept at building strong relationships with both business and IT stakeholders. - Good understanding of security standards, legislation, and best practices. - Takes ownership and accountability for personal professional development. Additional information: Must be willing to undergo BPSS security clearance. In some cases, SC may also be required depending on assignment. An industry recognised qualification in an Architectural Framework (eg TOGAF) is desirable (not essential).

Position: PRODUCT MARKETING MANAGER - CITRIX Job Description: Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market. Learn more at . CITRIX PRODUCT MARKETING MANAGER Arrow ECS is seeking a Citrix Product Marketing Manager to join our dynamic team in EMEA. We are looking for someone who will be responsible for positioning and messaging the Citrix line of products and competitive differentiators. You will partner closely with Citrix/ Cloud Software Group, product management, sales and marketing to ensure we effectively communicate Citrix value proposition, enable revenue growth, and deliver compelling product experiences to customers. What will you be doing at Arrow? In alignment with sales strategy, develop and execute go-to-market strategies for new product launches and feature releases Craft clear, compelling product positioning and messaging tailored to the Citrix partner community and end- consumers as well as internally for enabling the sales teams Conduct market research, competitive analysis, and customer interviews to inform strategy and identify opportunities Partner with product management to influence roadmaps and ensure market fit Create and manage sales enablement tools, including pitch decks, product demos, battlecards, and case studies Collaborate with sales strategist and marketing to develop campaigns that drive awareness, adoption, and retention Measure and report against KPI's on the effectiveness of product marketing initiatives Act as a product evangelist at events, webinars, customer meetings, and with industry analysts What are we looking for? Bachelor's degree in Marketing, Business, or related field (MBA a plus). Minimum of 5 years of experience in product marketing within the technology or software industry. Strong understanding of go-to-market planning, customer segmentation, and buyer personas. Proven track record of developing messaging frameworks and product positioning throughout the entire product lifecycle. Exceptional analytical, organizational, and problem-solving skills. Excellent communication and presentation skills, with the ability to articulate complex concepts to both technical and non-technical stakeholders. Strong customer orientation and a passion for delivering outstanding customer experiences Ability to work effectively in a fast-paced, collaborative environment. What is in it for you? Competitive and attractive employee compensation package Reliable & trusting work environment Cooperative team with flat structures and communication Professional and personal development Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons. Do you see yourself as our future colleague? If yes - send us your application. Location: UK-United Kingdom - Remote Time Type: Full time Job Category: Product & Supplier Management

Our automotive lighting client based in Redditch is searching for a Lead Electronics Designer on a permanent basis. Key Duties and Responsibilities: Generate technical electronics specifications from customer requirements. Liaise with internal team members and customers. Support team members throughout Bee for successful delivery of customer projects. Attend regular meetings with Team Leader to plan resource. Attend design reviews where needed to represent the Electrical dept. Responsible for highlighting areas of concern to project management through project life. Define part numbers and assembly structures into a Bill of Materials for purchasing. Review and control electronics design and changes during project life cycle. Assist with managing prototype build phase / support trial builds and production. Carry out internal testing and advise on external test specifications. Design and develop fixtures to support production, Soldering and wiring Conduct peer review of own and other designs. Coordinate generation of final design output data. Assist in initiating and maintaining relationships with suppliers. Maintain records and documentation in the form of a project folder to allow complete traceability of the project development. Provide direction and priority to electronic engineers, technicians, contract staff and suppliers. Generic Tasks: To promote and support Bee Lighting Processes and Procedures. Support Team Leader to maintain/develop Company Policies and Procedures. Ensure Policies and Procedures are followed at all times. Perform any other reasonable duties as requested by a director or direct line manager. Knowledge / Experience: Automotive LED driving solutions (switched mode & linear (eg Boost/Buck-Boost/Buck/SEPIC etc). Automotive design and test standards Legal and Manufacturer sourced (EMC/Electrical/Environmental etc). Thermal management of electronic systems. EMC Design and countermeasures. Embedded networking protocols (LIN/CAN/EIA232/EIA485) General analogue/digital electronics design. Circuit modelling and simulation. Mechatronics systems motors/actuators/sensors. Embedded programming Microchip PIC C Wiring harness design. Some experience of PC/Linux/Android software development. Use of Altium electronics CAD. Personal Specification: Strong communication skills. Be able to work both independently and within a Team Ideally have experience in 3D CAD systems including Catia V5. IT Literate. Ability to demonstrate a flexible working approach. Ability to manage own time effectively. Attention to detail. Methodical and analytical. Professional attitude. Good time keeping.

Position: PRODUCT MARKETING MANAGER - CITRIX Job Description: Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market. Learn more at . CITRIX PRODUCT MARKETING MANAGER Arrow ECS is seeking a Citrix Product Marketing Manager to join our dynamic team in EMEA. We are looking for someone who will be responsible for positioning and messaging the Citrix line of products and competitive differentiators. You will partner closely with Citrix/ Cloud Software Group, product management, sales and marketing to ensure we effectively communicate Citrix value proposition, enable revenue growth, and deliver compelling product experiences to customers. What will you be doing at Arrow? In alignment with sales strategy, develop and execute go-to-market strategies for new product launches and feature releases Craft clear, compelling product positioning and messaging tailored to the Citrix partner community and end- consumers as well as internally for enabling the sales teams Conduct market research, competitive analysis, and customer interviews to inform strategy and identify opportunities Partner with product management to influence roadmaps and ensure market fit Create and manage sales enablement tools, including pitch decks, product demos, battlecards, and case studies Collaborate with sales strategist and marketing to develop campaigns that drive awareness, adoption, and retention Measure and report against KPI's on the effectiveness of product marketing initiatives Act as a product evangelist at events, webinars, customer meetings, and with industry analysts What are we looking for? Bachelor's degree in Marketing, Business, or related field (MBA a plus). Minimum of 5 years of experience in product marketing within the technology or software industry. Strong understanding of go-to-market planning, customer segmentation, and buyer personas. Proven track record of developing messaging frameworks and product positioning throughout the entire product lifecycle. Exceptional analytical, organizational, and problem-solving skills. Excellent communication and presentation skills, with the ability to articulate complex concepts to both technical and non-technical stakeholders. Strong customer orientation and a passion for delivering outstanding customer experiences Ability to work effectively in a fast-paced, collaborative environment. What is in it for you? Competitive and attractive employee compensation package Reliable & trusting work environment Cooperative team with flat structures and communication Professional and personal development Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons. Do you see yourself as our future colleague? If yes - send us your application. Location: UK-United Kingdom - Remote Time Type: Full time Job Category: Product & Supplier Management

We are a UK market-leading manufacturer of outdoor playground equipment. We're seeking an experienced Business Development Manager to target the residential construction industry. You will represent our brand, maintain and develop relationships with housing developers and local authorities, identifying opportunities for continued growth. BASIC SALARY: up to £50,000 BENEFITS: OTE £60,000 25 days holiday + Bank Holidays Company Car Commission / Bonus Sales Incentives LOCATION: Based from home you will reside in either Northamptonshire, Leicestershire, Cambridgeshire, Bedfordshire, Nottinghamshire, Derbyshire, Warwickshire. JOB DESCRIPTION: Business Development Manager, Territory Sales Manager, National Sales Manager, Area Sales Manager - Playground Equipment - Construction This is a remote Business Development Manager position offering you the chance to take ownership of a new division within our business. You will be targeting housing developers, liaising with local authorities, planning teams, Architects, specifiers and Project Managers who are responsible for providing a play area within new housing developments. Reporting to the Associate Director, you'll take a proactive approach to securing meetings with both new and existing clients, thriving on in-person interactions during site visits. Your friendly, informed manner will reinforce our reputation as a trusted UK supplier. You will: You will be responsible for establishing and expanding a new division. While there are some existing customers, this role primarily focuses on new business development, where you will manage your own schedule to drive growth and build the department from the ground up. Be predominately dealing with housing developers and identifying new housing projects that are either planned or under construction. Contribute to the strategic planning and execution of tender and quotation submissions. Actively pursue sales leads and follow up on marketing campaigns and initiatives. Visit new and existing client sites to assess needs, develop accurate costings, and create tailored design briefs. PERSON SPECIFICATION: Business Development Manager, Territory Sales Manager, National Sales Manager, Area Sales Manager - Playground Equipment - Construction To be our successful Business Development Manager, you'll be a self-driven, results-oriented sales professional with a strong background in field sales and a proven ability to meet targets. You will have experience in the housing sector, with a clear understanding that meeting client needs is always the top priority. While industry-specific experience is a plus, it's not essential - we provide thorough training on all our products to ensure you're set up for success. From day one, you'll be supported by a friendly, collaborative team that's committed to helping you thrive, with opportunities for career progression. We're eager to hear from candidates who: Have a proven track record of selling into house builders and working alongside local authorities Possess the technical skills to carry out site surveys and produce accurate CAD drawings. Any design / site surveying experience is desirable. Have experience of managing and developing a team. Are highly organised, target driven, self-motivated, and approach their work with a positive, can-do attitude. Communicate effectively and confidently, with the ability to build and maintain strong client relationships - maximising every opportunity as a trusted Account Manager. THE COMPANY: Our Headquarters are based in Northamptonshire, and we are proud of our history and continued growth. Not only do we supply "off the shelf" products we have a design team that will cater for bespoke projects and "one offs". We are the outdoor playground and fitness equipment experts! PROSPECTS: We are looking for a candidate who can build a team; heading up this new division you will in time, be responsible for building a small team that will consist of two Regional Sales Managers; one based in the North and one in the South of the UK. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Business Development Manager, Area Sales Manager, Regional Sales Manager, Sales Manager, Sales Representative, National Sales Manager, Territory Sales Manager - Construction, House Builders, Housing Developers, New Housing Developments, Housebuilders, Local Authorities, Playground Equipment INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO18295, Wallace Hind Selection

We are a UK market-leading manufacturer of outdoor playground equipment. We're seeking an experienced Business Development Manager to target the residential construction industry. You will represent our brand, maintain and develop relationships with housing developers and local authorities, identifying opportunities for continued growth. BASIC SALARY: up to £50,000 BENEFITS: OTE £60,000 25 days holiday + Bank Holidays Company Car Commission / Bonus Sales Incentives LOCATION: Based from home you will reside in either Northamptonshire, Leicestershire, Cambridgeshire, Bedfordshire, Nottinghamshire, Derbyshire, Warwickshire. JOB DESCRIPTION: Business Development Manager, Territory Sales Manager, National Sales Manager, Area Sales Manager - Playground Equipment - Construction This is a remote Business Development Manager position offering you the chance to take ownership of a new division within our business. You will be targeting housing developers, liaising with local authorities, planning teams, Architects, specifiers and Project Managers who are responsible for providing a play area within new housing developments. Reporting to the Associate Director, you'll take a proactive approach to securing meetings with both new and existing clients, thriving on in-person interactions during site visits. Your friendly, informed manner will reinforce our reputation as a trusted UK supplier. You will: You will be responsible for establishing and expanding a new division. While there are some existing customers, this role primarily focuses on new business development, where you will manage your own schedule to drive growth and build the department from the ground up. Be predominately dealing with housing developers and identifying new housing projects that are either planned or under construction. Contribute to the strategic planning and execution of tender and quotation submissions. Actively pursue sales leads and follow up on marketing campaigns and initiatives. Visit new and existing client sites to assess needs, develop accurate costings, and create tailored design briefs. PERSON SPECIFICATION: Business Development Manager, Territory Sales Manager, National Sales Manager, Area Sales Manager - Playground Equipment - Construction To be our successful Business Development Manager, you'll be a self-driven, results-oriented sales professional with a strong background in field sales and a proven ability to meet targets. You will have experience in the housing sector, with a clear understanding that meeting client needs is always the top priority. While industry-specific experience is a plus, it's not essential - we provide thorough training on all our products to ensure you're set up for success. From day one, you'll be supported by a friendly, collaborative team that's committed to helping you thrive, with opportunities for career progression. We're eager to hear from candidates who: Have a proven track record of selling into house builders and working alongside local authorities Possess the technical skills to carry out site surveys and produce accurate CAD drawings. Any design / site surveying experience is desirable. Have experience of managing and developing a team. Are highly organised, target driven, self-motivated, and approach their work with a positive, can-do attitude. Communicate effectively and confidently, with the ability to build and maintain strong client relationships - maximising every opportunity as a trusted Account Manager. THE COMPANY: Our Headquarters are based in Northamptonshire, and we are proud of our history and continued growth. Not only do we supply "off the shelf" products we have a design team that will cater for bespoke projects and "one offs". We are the outdoor playground and fitness equipment experts! PROSPECTS: We are looking for a candidate who can build a team; heading up this new division you will in time, be responsible for building a small team that will consist of two Regional Sales Managers; one based in the North and one in the South of the UK. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Business Development Manager, Area Sales Manager, Regional Sales Manager, Sales Manager, Sales Representative, National Sales Manager, Territory Sales Manager - Construction, House Builders, Housing Developers, New Housing Developments, Housebuilders, Local Authorities, Playground Equipment INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO18295, Wallace Hind Selection

We are a UK market-leading manufacturer of outdoor playground equipment. We're seeking an experienced Business Development Manager to target the residential construction industry. You will represent our brand, maintain and develop relationships with housing developers and local authorities, identifying opportunities for continued growth. BASIC SALARY: up to £50,000 BENEFITS: OTE £60,000 25 days holiday + Bank Holidays Company Car Commission / Bonus Sales Incentives LOCATION: Based from home you will reside in either Northamptonshire, Leicestershire, Cambridgeshire, Bedfordshire, Nottinghamshire, Derbyshire, Warwickshire. JOB DESCRIPTION: Business Development Manager, Territory Sales Manager, National Sales Manager, Area Sales Manager - Playground Equipment - Construction This is a remote Business Development Manager position offering you the chance to take ownership of a new division within our business. You will be targeting housing developers, liaising with local authorities, planning teams, Architects, specifiers and Project Managers who are responsible for providing a play area within new housing developments. Reporting to the Associate Director, you'll take a proactive approach to securing meetings with both new and existing clients, thriving on in-person interactions during site visits. Your friendly, informed manner will reinforce our reputation as a trusted UK supplier. You will: You will be responsible for establishing and expanding a new division. While there are some existing customers, this role primarily focuses on new business development, where you will manage your own schedule to drive growth and build the department from the ground up. Be predominately dealing with housing developers and identifying new housing projects that are either planned or under construction. Contribute to the strategic planning and execution of tender and quotation submissions. Actively pursue sales leads and follow up on marketing campaigns and initiatives. Visit new and existing client sites to assess needs, develop accurate costings, and create tailored design briefs. PERSON SPECIFICATION: Business Development Manager, Territory Sales Manager, National Sales Manager, Area Sales Manager - Playground Equipment - Construction To be our successful Business Development Manager, you'll be a self-driven, results-oriented sales professional with a strong background in field sales and a proven ability to meet targets. You will have experience in the housing sector, with a clear understanding that meeting client needs is always the top priority. While industry-specific experience is a plus, it's not essential - we provide thorough training on all our products to ensure you're set up for success. From day one, you'll be supported by a friendly, collaborative team that's committed to helping you thrive, with opportunities for career progression. We're eager to hear from candidates who: Have a proven track record of selling into house builders and working alongside local authorities Possess the technical skills to carry out site surveys and produce accurate CAD drawings. Any design / site surveying experience is desirable. Have experience of managing and developing a team. Are highly organised, target driven, self-motivated, and approach their work with a positive, can-do attitude. Communicate effectively and confidently, with the ability to build and maintain strong client relationships - maximising every opportunity as a trusted Account Manager. THE COMPANY: Our Headquarters are based in Northamptonshire, and we are proud of our history and continued growth. Not only do we supply "off the shelf" products we have a design team that will cater for bespoke projects and "one offs". We are the outdoor playground and fitness equipment experts! PROSPECTS: We are looking for a candidate who can build a team; heading up this new division you will in time, be responsible for building a small team that will consist of two Regional Sales Managers; one based in the North and one in the South of the UK. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Business Development Manager, Area Sales Manager, Regional Sales Manager, Sales Manager, Sales Representative, National Sales Manager, Territory Sales Manager - Construction, House Builders, Housing Developers, New Housing Developments, Housebuilders, Local Authorities, Playground Equipment INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO18295, Wallace Hind Selection

We are a UK market-leading manufacturer of outdoor playground equipment. We're seeking an experienced Business Development Manager to target the residential construction industry. You will represent our brand, maintain and develop relationships with housing developers and local authorities, identifying opportunities for continued growth. BASIC SALARY: up to £50,000 BENEFITS: OTE £60,000 25 days holiday + Bank Holidays Company Car Commission / Bonus Sales Incentives LOCATION: Based from home you will reside in either Northamptonshire, Leicestershire, Cambridgeshire, Bedfordshire, Nottinghamshire, Derbyshire, Warwickshire. JOB DESCRIPTION: Business Development Manager, Territory Sales Manager, National Sales Manager, Area Sales Manager - Playground Equipment - Construction This is a remote Business Development Manager position offering you the chance to take ownership of a new division within our business. You will be targeting housing developers, liaising with local authorities, planning teams, Architects, specifiers and Project Managers who are responsible for providing a play area within new housing developments. Reporting to the Associate Director, you'll take a proactive approach to securing meetings with both new and existing clients, thriving on in-person interactions during site visits. Your friendly, informed manner will reinforce our reputation as a trusted UK supplier. You will: You will be responsible for establishing and expanding a new division. While there are some existing customers, this role primarily focuses on new business development, where you will manage your own schedule to drive growth and build the department from the ground up. Be predominately dealing with housing developers and identifying new housing projects that are either planned or under construction. Contribute to the strategic planning and execution of tender and quotation submissions. Actively pursue sales leads and follow up on marketing campaigns and initiatives. Visit new and existing client sites to assess needs, develop accurate costings, and create tailored design briefs. PERSON SPECIFICATION: Business Development Manager, Territory Sales Manager, National Sales Manager, Area Sales Manager - Playground Equipment - Construction To be our successful Business Development Manager, you'll be a self-driven, results-oriented sales professional with a strong background in field sales and a proven ability to meet targets. You will have experience in the housing sector, with a clear understanding that meeting client needs is always the top priority. While industry-specific experience is a plus, it's not essential - we provide thorough training on all our products to ensure you're set up for success. From day one, you'll be supported by a friendly, collaborative team that's committed to helping you thrive, with opportunities for career progression. We're eager to hear from candidates who: Have a proven track record of selling into house builders and working alongside local authorities Possess the technical skills to carry out site surveys and produce accurate CAD drawings. Any design / site surveying experience is desirable. Have experience of managing and developing a team. Are highly organised, target driven, self-motivated, and approach their work with a positive, can-do attitude. Communicate effectively and confidently, with the ability to build and maintain strong client relationships - maximising every opportunity as a trusted Account Manager. THE COMPANY: Our Headquarters are based in Northamptonshire, and we are proud of our history and continued growth. Not only do we supply "off the shelf" products we have a design team that will cater for bespoke projects and "one offs". We are the outdoor playground and fitness equipment experts! PROSPECTS: We are looking for a candidate who can build a team; heading up this new division you will in time, be responsible for building a small team that will consist of two Regional Sales Managers; one based in the North and one in the South of the UK. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Business Development Manager, Area Sales Manager, Regional Sales Manager, Sales Manager, Sales Representative, National Sales Manager, Territory Sales Manager - Construction, House Builders, Housing Developers, New Housing Developments, Housebuilders, Local Authorities, Playground Equipment INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO18295, Wallace Hind Selection

We are a UK market-leading manufacturer of outdoor playground equipment. We're seeking an experienced Business Development Manager to target the residential construction industry. You will represent our brand, maintain and develop relationships with housing developers and local authorities, identifying opportunities for continued growth. BASIC SALARY: up to £50,000 BENEFITS: OTE £60,000 25 days holiday + Bank Holidays Company Car Commission / Bonus Sales Incentives LOCATION: Based from home you will reside in either Northamptonshire, Leicestershire, Cambridgeshire, Bedfordshire, Nottinghamshire, Derbyshire, Warwickshire. JOB DESCRIPTION: Business Development Manager, Territory Sales Manager, National Sales Manager, Area Sales Manager - Playground Equipment - Construction This is a remote Business Development Manager position offering you the chance to take ownership of a new division within our business. You will be targeting housing developers, liaising with local authorities, planning teams, Architects, specifiers and Project Managers who are responsible for providing a play area within new housing developments. Reporting to the Associate Director, you'll take a proactive approach to securing meetings with both new and existing clients, thriving on in-person interactions during site visits. Your friendly, informed manner will reinforce our reputation as a trusted UK supplier. You will: You will be responsible for establishing and expanding a new division. While there are some existing customers, this role primarily focuses on new business development, where you will manage your own schedule to drive growth and build the department from the ground up. Be predominately dealing with housing developers and identifying new housing projects that are either planned or under construction. Contribute to the strategic planning and execution of tender and quotation submissions. Actively pursue sales leads and follow up on marketing campaigns and initiatives. Visit new and existing client sites to assess needs, develop accurate costings, and create tailored design briefs. PERSON SPECIFICATION: Business Development Manager, Territory Sales Manager, National Sales Manager, Area Sales Manager - Playground Equipment - Construction To be our successful Business Development Manager, you'll be a self-driven, results-oriented sales professional with a strong background in field sales and a proven ability to meet targets. You will have experience in the housing sector, with a clear understanding that meeting client needs is always the top priority. While industry-specific experience is a plus, it's not essential - we provide thorough training on all our products to ensure you're set up for success. From day one, you'll be supported by a friendly, collaborative team that's committed to helping you thrive, with opportunities for career progression. We're eager to hear from candidates who: Have a proven track record of selling into house builders and working alongside local authorities Possess the technical skills to carry out site surveys and produce accurate CAD drawings. Any design / site surveying experience is desirable. Have experience of managing and developing a team. Are highly organised, target driven, self-motivated, and approach their work with a positive, can-do attitude. Communicate effectively and confidently, with the ability to build and maintain strong client relationships - maximising every opportunity as a trusted Account Manager. THE COMPANY: Our Headquarters are based in Northamptonshire, and we are proud of our history and continued growth. Not only do we supply "off the shelf" products we have a design team that will cater for bespoke projects and "one offs". We are the outdoor playground and fitness equipment experts! PROSPECTS: We are looking for a candidate who can build a team; heading up this new division you will in time, be responsible for building a small team that will consist of two Regional Sales Managers; one based in the North and one in the South of the UK. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Business Development Manager, Area Sales Manager, Regional Sales Manager, Sales Manager, Sales Representative, National Sales Manager, Territory Sales Manager - Construction, House Builders, Housing Developers, New Housing Developments, Housebuilders, Local Authorities, Playground Equipment INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO18295, Wallace Hind Selection

Temporary Helpdesk Analyst sought by a company that plays a key role in influencing education policies. The largest of its kind in the UK, the company is driven by its commitment to making education a great industry to work in. This is a temporary contract, initially for 1 month. The Role: Working within the Information Systems department and reporting to the Helpdesk Manager, as a Helpdesk Analyst you will be responsible for providing frontline technical support to all company system users. Your duties will include: Provide effective frontline technical support and advice to system users Diagnose and troubleshoot support issues to resolution, or escalate as appropriate, ensuring that key steps are recorded in the helpdesk. To take responsibility for ensuring proper recording and updating of all requests in line with the helpdesk system in use: ensuring that all interactions and resolutions can be tracked for reporting and statistics Create, modify and manage user accounts, groups and access permissions for Company IT systems, ensuring efficient and secure user management. Perform routine system checks and tasks as directed e.g. MS Teams Video, ensuring systems and resources are readily available Liaise with external suppliers as directed or as necessary to support successful resolution of user support issues To participate in IT projects as and when required enabling the support of systems as they go live. Maintain an awareness of all IT systems in use as listed on the Application Asset register To create and maintain step by step documentation on processes, user guides relating to key areas of work and contribute to the maintenance of the helpdesk database and solutions library The successful Helpdesk Analyst will demonstrate: Degree or further education Well-developed experience in a similar environment in an IT Support role MCP MCSE or equivalent experience (desirable) A good working knowledge of Microsoft 365 (Teams, Word, Outlook, PowerPoint, Excel, Access, MS Project, Visio) Strong working knowledge of Active Directory, Azure, Softphones, VPN, Antivirus Software, Database systems Ability to set up and configure a range of user devices. For example: PCs, laptops, Mobile phones, desk telephones, printers Ability to create and maintain user and device accounts across a range of back-end systems e.g. ActiveDirectory / Azure / InTune and Microsoft Entra. Ability to successfully manage relations with external suppliers Ability to maintain up to date records and accurate data in relevant electronic and hard copy systems Ability to evaluate information to respond to a range of queries within established guidelines and procedures Ability to maintain confidentiality Clear and approachable telephone manner and ability to deal with callers in a confident and professional manner Ability to write clearly and concisely e.g. for preparing user guidance documents, or creation and maintenance of documentation on processes Ability to travel to attend (occasional) activities and meetings away from the normal place of work, and which may involve stays away from home. These could be locally, regionally or nationally. Benefits: £25.47 per hour 41 days holiday including bank holidays (pro rata) Additional 4 days paid leave over Christmas shutdown period Helpdesk Analyst temporary contract, initially 1 month Central London £25.47 per hour Service Desk 1st Line First Line IT Technician Technical Support IT Analyst Support Analyst IT Support

Urenco is a global leader in the production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world. We re looking for a Head of I&T Service Operations. Based at our Paddington site, you ll be responsible for the definition, management, implementation and delivery of I&T Operations and Service Management across the URENCO Group incorporating: • Delivering iterative Service Strategy and Innovation focussed on how a best in class service IT Operations function works in modern enterprises • Lead on IT Service Continuity planning and testing with multiple outsourced service providers • Manage relationships with partners and service providers including contract management and continual service improvement • Leadership grounded in ITIL / ISO global standards for all I&T operational services • Stakeholder management specifically in reference to Service Outages, Testing Services and Project Transition to Service • Service Protection in direct delivery of appropriate vulnerability management, risk management and patching services • Lead the management and operation of cloud and SaaS based subscription services • Financial planning for all Operational Services including renewals and upgrades of infrastructure and applications as required • Accountability for Monthly Global Service Reviews for all suppliers and Governance of Compliance to KPI, SLA, OLA and XLA measures as appropriate • People management with specific focus on the ability to motivate and harmonise internal and external team members with diverse and conflicting viewpoints • Deep analytical ability to comprehend the critical elements of any situation, quickly and accurately and to inform sound judgments • Expressing ideas, plans and vision clearly, under all conditions, to gain acceptance and commitment from others to ideas and projects • Strong personal impact, drive, enthusiasm, commitment and presence with a high level of IT literacy. At Urenco we re committed to giving you opportunities to be your best. If you feel you meet some, but not all of what were looking for, please still apply. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training and development experiences. Along with the opportunity to be mentored and coached by some of the smartest minds in the industry. What you ll do: • Identify and communicate the actions needed to implement the functions strategy and business plan within the business area or department explain the relationship to the broader organizations mission, vision, and values motivate people to commit to these tenets and do extraordinary things to achieve local business goals. • Lead, motivate, and matrix-manage the IT Service Delivery team to provide a professional, customer-focused service that meets defined KPIs, SLAs, and agreed costs. • Manage and report on performance within the department or area of responsibility set appropriate performance objectives for direct reports and hold individuals accountable for achieving them take appropriate corrective action where necessary to ensure the achievement of annual business objectives. • Monitor and review performance and behaviours within area of responsibility to identify and resolve noncompliance with the organizations policies and relevant regulatory codes and codes of conduct. • Undertake strategic and tactical risk modelling and scenario planning to support business strategy and to identify and mitigate risk in line with the risk appetite. Advise on operationalizing risk appetite. • Provide assurance to the business that continuity and recovery plans are in place and effective, working closely with the Resilience and Recovery Lead and the Information Security Team, via regularly scheduled Data Restore, Failover, Disaster Recovery and Cyber Attack tests at all Urenco sites. • Identify shortcomings in existing business practices, then suggest and implement improvements while developing and delivering projects or a work stream within the organizations change management program. Involves working with guidance from senior colleagues. • Monitor, review, and highlight any gaps in the performance of a portfolio of suppliers to recommend and ensure delivery of improvements by suppliers or to renegotiate or change contract/supplier. • Work alongside Site IT Managers and their teams, to deliver a professional, customer focused and high performing IT service that works to a defined service scope and delivers against agreed KPI and SLA targets at an agreed cost. What do you need to thrive in this role? • Strong communication and influencing skills with senior management. • Comprehensive supplier management skills • Strong negotiating skills • Broad IM (Information Management/Technology) experience • Broad Technical services knowledge including Networks, Wintel and application support. • Substantial IT and business work experience with a broad range of exposure to various technical environments and business segments. • Must possess very strong business acumen. What can you expect from us? More than just a job, we offer a future. More than just a place to work, we provide an opportunity to prosper. As an employee of Urenco you will receive: • Annual leave of 27 days per annum. • A generous bonus scheme based on achievement of personal and company objectives. • A diverse range of family friendly policies. including access to Bright Horizons Back-Up Care, which provides UK employees with emergency care options when regular arrangements fall through. • A defined contribution pension scheme: contributions start at 4% (employee) and 10% (employer). • Hybrid Working Pattern: up to two days working remotely on average per week. Flexible start and finish times, with a 1.30pm finish on Fridays. • Flexible benefits package including life assurance and income protection. In addition, you ll have an opportunity to purchase additional benefits that suit your lifestyle. • Paid time off for volunteering. • The opportunity to join our private medical and dental insurance schemes. • Education and training we take pride in helping people learn and develop by supporting, accelerating and directing your learning. As well as the completion of mandatory health and safety courses, training packages will be offered to meet your specific needs. Creating a diverse and inclusive workforce As a truly global company with a presence in the UK, USA, Germany, and the Netherlands, we know that our individual differences make us stronger. Putting people at the heart of our business, we strive to create an open and inclusive workplace that allows every voice to be heard and diversity to thrive. If you require any reasonable adjustments to the recruitment process, please let our talent acquisition team know. Because together, we are one Urenco. We are enriching the world. And enriching your future.