Senior Project ManagerApplylocations: United Kingdomtime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR111263 Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day. The Sr. Project Manager, Professional Services for UKI EMEA, is a vital member of the local account team as she/he manages the day-to-day operations of key customer projects with responsibility for tracking project status and profitability, coordinating project resources, managing client expectations, and leveraging project experience throughout the team. Primary interface with the customer to manage the triple constraints (schedule, scope, budget) and to help resolve issues. Understands the client's business very well and establishes inroads into the organisation of the account to increase Genesys visibility. Responsible for all Genesys personnel incl. sub contractors working on the project. Manages all financial aspects of the projects including forecasting and revenue recognition. Is able to build on the foundations of the delivery, and drive Value Realisation from existing or new developments and channel Core to our vision around Experience as a Service is building Trust and Empathy with our customers and partner ecosystem and as Project lead, you will be in the forefront. The primary responsibilities for this role include (but are not limited to): Provide project management of key, large & complex solution engagements, with a value of Services from $50k upwards to projects with total value in excess of $3m, including customer sign off. Manage all aspects of the project delivery including project schedule, risk management and risk mitigation plan, scope documentation, scheduling resources, setting goals and priorities, reporting project status, tracking and resolving issues and customer acceptance. Implement change management process on engagements. Follow standard PS Operational processes and guidelines. Ensure engagements are on time and on budget. Achieve customer satisfaction goals. Maintain close links with other functions in Professional Services and other Company departments especially Sales, Pre-Sales and Marketing, Support, and Education. Maintain quality relationships between our clients, strategic partners and/or third party providers. Generate incremental license and services revenue through direct customer contact. Achieve profitability goals by providing high-quality, innovative solutions and efficient delivery services. Proven track record in driving customer relationships, and exceeding customer expectations. Minimum Requirements: 5+ years relevant experience in the IT industry ideally in the Contact Centre, Telecommunication and/or CRM market. Proven IT Project Management experience, including budgeting, of complex solutions. University degree in Engineering, Economics, Management or equivalent. Understands at least 1 industry segment (e.g. Telecommunications) and has an understanding of computer architecture, open systems products (hardware and software), project management tools and methodologies, customer and Professional Services. Full understanding of Contact Centre Market and the Cloud enablement we play in Ability to take the initiative, trouble-shoot, build relationships, develop a team, solicit/gain support inside and outside of Professional Services. Ability to work unsupervised and in a proactive manner. Proven ability to work under pressure both within a team and on your own. Excellent presentation skills. Very good verbal and written skills in English and ideally other languages Computer literate in the use of MSOffice, MS Project or similar, word processing, spreadsheet, presentation and project control tools. Willing to travel extensively throughout UK and Europe, as restrictions allow. Full clean driving license. Desirable Skills: Project Management Certification, e.g. Prince2, PMI. Certified Genesys Engineer 7.x + Exposure to Genesys technical solutions. Will have had exposure to the Genesys product suite to a level that you are able to discuss simple solutions. About Us: Genesys powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry's customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via , Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog. Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. Working at Genesys AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support. Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families. Recognized globally - Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, our team will follow up with the final steps.Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.Get notified about relevant opportunities. # Be the one building what's next - where AI, experience and impact come together. Employee Referral If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at . You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
27/07/2026
Full time
Senior Project ManagerApplylocations: United Kingdomtime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR111263 Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day. The Sr. Project Manager, Professional Services for UKI EMEA, is a vital member of the local account team as she/he manages the day-to-day operations of key customer projects with responsibility for tracking project status and profitability, coordinating project resources, managing client expectations, and leveraging project experience throughout the team. Primary interface with the customer to manage the triple constraints (schedule, scope, budget) and to help resolve issues. Understands the client's business very well and establishes inroads into the organisation of the account to increase Genesys visibility. Responsible for all Genesys personnel incl. sub contractors working on the project. Manages all financial aspects of the projects including forecasting and revenue recognition. Is able to build on the foundations of the delivery, and drive Value Realisation from existing or new developments and channel Core to our vision around Experience as a Service is building Trust and Empathy with our customers and partner ecosystem and as Project lead, you will be in the forefront. The primary responsibilities for this role include (but are not limited to): Provide project management of key, large & complex solution engagements, with a value of Services from $50k upwards to projects with total value in excess of $3m, including customer sign off. Manage all aspects of the project delivery including project schedule, risk management and risk mitigation plan, scope documentation, scheduling resources, setting goals and priorities, reporting project status, tracking and resolving issues and customer acceptance. Implement change management process on engagements. Follow standard PS Operational processes and guidelines. Ensure engagements are on time and on budget. Achieve customer satisfaction goals. Maintain close links with other functions in Professional Services and other Company departments especially Sales, Pre-Sales and Marketing, Support, and Education. Maintain quality relationships between our clients, strategic partners and/or third party providers. Generate incremental license and services revenue through direct customer contact. Achieve profitability goals by providing high-quality, innovative solutions and efficient delivery services. Proven track record in driving customer relationships, and exceeding customer expectations. Minimum Requirements: 5+ years relevant experience in the IT industry ideally in the Contact Centre, Telecommunication and/or CRM market. Proven IT Project Management experience, including budgeting, of complex solutions. University degree in Engineering, Economics, Management or equivalent. Understands at least 1 industry segment (e.g. Telecommunications) and has an understanding of computer architecture, open systems products (hardware and software), project management tools and methodologies, customer and Professional Services. Full understanding of Contact Centre Market and the Cloud enablement we play in Ability to take the initiative, trouble-shoot, build relationships, develop a team, solicit/gain support inside and outside of Professional Services. Ability to work unsupervised and in a proactive manner. Proven ability to work under pressure both within a team and on your own. Excellent presentation skills. Very good verbal and written skills in English and ideally other languages Computer literate in the use of MSOffice, MS Project or similar, word processing, spreadsheet, presentation and project control tools. Willing to travel extensively throughout UK and Europe, as restrictions allow. Full clean driving license. Desirable Skills: Project Management Certification, e.g. Prince2, PMI. Certified Genesys Engineer 7.x + Exposure to Genesys technical solutions. Will have had exposure to the Genesys product suite to a level that you are able to discuss simple solutions. About Us: Genesys powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry's customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via , Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog. Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. Working at Genesys AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support. Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families. Recognized globally - Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, our team will follow up with the final steps.Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.Get notified about relevant opportunities. # Be the one building what's next - where AI, experience and impact come together. Employee Referral If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at . You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Company Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We're also an award-winning employer reflecting how employees are at the heart of Version 1. We've been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description As a Front-End Developer, you'll collaborate closely with Product Owners, Business Analysts, Technical Architects, UX/UI Designers and other team members to understand business requirements and drive the solution design and development of our digital products. Your role involves ensuring that the code aligns with these requirements and adheres to our architectural and front-end coding standards. Performance optimisation is key, and you'll employ best practices to enhance our applications. Additionally, you'll stay proactive by suggesting upgrades and updates to maintain modern security standards and adhere to evolving best practices in development. Your contributions extend beyond individual projects; you'll help enrich our shared component libraries by crafting modular and reusable components. Furthermore, as a valued member of our team, you'll provide mentorship to junior members and actively share your expertise across the wider team. Responsibilities Experience working closely with key stakeholders across the engineering team, including Architects, Product Owners and UX designers understanding and demonstrating how written requirements translate into a technical solution. Develop interfaces for web and mobile applications and develop high-quality, efficient, reusable code and libraries for future use. Collaborate with other team members to formulate and articulate end-to-end architecture and (non-) functional design Responsible to take ownership of the Frontend digital and software platform Ensure the use of Version 1's's Agile process and framework Instil champion best practices within the team, including TDD, code reviews and pair programming Mentor and bring on junior members of the team. Design flexible and configurable software components Produce well designed, testable, maintainable, secure and efficient code Qualifications You will have an extensive background in front-end development with significant experience working with TypeScript and React. Any further experience with Next.js/Angular/Vue.js is beneficial Experience with mobile development frameworks like React Native is beneficial. Experience with GraphQL, preferably using Apollo Client with React for efficient data fetching and state management. Experience in Unit Testing with Jest Continuous Integration experience (Docker) A passion for coding and keeping up to date with new technologies frameworks and techniques Extensive experience in an Agile environment Exceptional communication skills to interact with clients and onsite and near-shore development teams Ability to prioritise and handle several tasks at once with multiple deadlines will be important Experience in back-end integration and any experience with backend technologies like Java/Python is an advantage. Additional Information Why Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits. Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme. Flexible/remote working, Version 1 is tremendously understanding of life events and people's individual circumstances and offer flexibility to help achieve a healthy work life balance. Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme. Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies. Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Reward schemes including Version 1's Annual Excellence Awards & 'Call-Out' platform. Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.
26/07/2026
Full time
Company Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We're also an award-winning employer reflecting how employees are at the heart of Version 1. We've been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description As a Front-End Developer, you'll collaborate closely with Product Owners, Business Analysts, Technical Architects, UX/UI Designers and other team members to understand business requirements and drive the solution design and development of our digital products. Your role involves ensuring that the code aligns with these requirements and adheres to our architectural and front-end coding standards. Performance optimisation is key, and you'll employ best practices to enhance our applications. Additionally, you'll stay proactive by suggesting upgrades and updates to maintain modern security standards and adhere to evolving best practices in development. Your contributions extend beyond individual projects; you'll help enrich our shared component libraries by crafting modular and reusable components. Furthermore, as a valued member of our team, you'll provide mentorship to junior members and actively share your expertise across the wider team. Responsibilities Experience working closely with key stakeholders across the engineering team, including Architects, Product Owners and UX designers understanding and demonstrating how written requirements translate into a technical solution. Develop interfaces for web and mobile applications and develop high-quality, efficient, reusable code and libraries for future use. Collaborate with other team members to formulate and articulate end-to-end architecture and (non-) functional design Responsible to take ownership of the Frontend digital and software platform Ensure the use of Version 1's's Agile process and framework Instil champion best practices within the team, including TDD, code reviews and pair programming Mentor and bring on junior members of the team. Design flexible and configurable software components Produce well designed, testable, maintainable, secure and efficient code Qualifications You will have an extensive background in front-end development with significant experience working with TypeScript and React. Any further experience with Next.js/Angular/Vue.js is beneficial Experience with mobile development frameworks like React Native is beneficial. Experience with GraphQL, preferably using Apollo Client with React for efficient data fetching and state management. Experience in Unit Testing with Jest Continuous Integration experience (Docker) A passion for coding and keeping up to date with new technologies frameworks and techniques Extensive experience in an Agile environment Exceptional communication skills to interact with clients and onsite and near-shore development teams Ability to prioritise and handle several tasks at once with multiple deadlines will be important Experience in back-end integration and any experience with backend technologies like Java/Python is an advantage. Additional Information Why Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits. Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme. Flexible/remote working, Version 1 is tremendously understanding of life events and people's individual circumstances and offer flexibility to help achieve a healthy work life balance. Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme. Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies. Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Reward schemes including Version 1's Annual Excellence Awards & 'Call-Out' platform. Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.
Title: Service Desk Analyst (European Language Speaker) Location: Bradford, GB, BD3 7AY Company Name: Univar Europe Ltd. Requisition ID: 35495 A Place Where People Matter. Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. European Language requirement for this role - Preferred languages are: French, German, Spanish, Portuguese, Swedish, Italian or Turkish. We have an exciting opportunity for a 1st Line Service Desk Analyst to join our IT team based in Bradford. Reporting to the Client Services Team Leader, the successful applicant will deal with 1st line support issues coming into the IT Service Desk - EMEA via phone, email and self service. The focus of the role will be to provide exceptional 1st line technical support to users at all levels of our business, mostly on the phone, but also via email/skype and occasionally in person. You will need to be able to manage and prioritise your own workload whilst ensuring you work well within the already well established team. We deal with an average of 1,000 issues per week, working a shift system between the hours of 7.00am - 5.30pm Monday to Friday, including bank holidays and therefore some degree of flexibility is required. We Are Looking For Ideally, you will have 1-2 years commercial experience in a 1st line IT service desk role, providing technical support across a diverse range of hardware and software. You must have excellent communication skills, a passion for ensuring you solve users technical issues in a timely manner and have an investigative nature. You will need to be customer focused and be capable of building lasting, trusted relationships with your colleagues and peers, as you will be providing support to all levels of the business. The primary objective for the role is to deliver an excellent support experience, whilst minimizing downtime to our internal customer base. Your extensive IT support experience will see you troubleshooting hardware and software issues by identifying, analysing, diagnosing and restoring service by using established processes and procedures. Skills & Experience Required Provide 1st line IT Service Desk support for software, hardware and business systems Logging and maintaining support calls, both internally with staff and externally with suppliers Experience providing both hands on and remote support for desktops, laptops and other IT hardware Knowledge of Windows operating systems and supporting the Microsoft Office suite including Office 365 Understanding of networking technologies (LAN/WAN, Wi-Fi, VPN, DHCP and DNS) Understanding of VoIP Phone System technology Knowledge of AD and Azure user Admin Proven experience in a similar helpdesk role As the team supports Europe, the Middle East and Africa, a second language, both written and spoken, is an advantage however all applications will be considered. Preferred languages are: French, German, Spanish, Portuguese, Swedish, Italian or Turkish. What we offer in return 33 days holiday Generous pension scheme Death in service benefit Discounted private healthcare Discounts with 1,000+ retailers Free Car Parking Univar Solutions offers a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees' physical, emotional, and financial wellbeing. Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.
26/07/2026
Full time
Title: Service Desk Analyst (European Language Speaker) Location: Bradford, GB, BD3 7AY Company Name: Univar Europe Ltd. Requisition ID: 35495 A Place Where People Matter. Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. European Language requirement for this role - Preferred languages are: French, German, Spanish, Portuguese, Swedish, Italian or Turkish. We have an exciting opportunity for a 1st Line Service Desk Analyst to join our IT team based in Bradford. Reporting to the Client Services Team Leader, the successful applicant will deal with 1st line support issues coming into the IT Service Desk - EMEA via phone, email and self service. The focus of the role will be to provide exceptional 1st line technical support to users at all levels of our business, mostly on the phone, but also via email/skype and occasionally in person. You will need to be able to manage and prioritise your own workload whilst ensuring you work well within the already well established team. We deal with an average of 1,000 issues per week, working a shift system between the hours of 7.00am - 5.30pm Monday to Friday, including bank holidays and therefore some degree of flexibility is required. We Are Looking For Ideally, you will have 1-2 years commercial experience in a 1st line IT service desk role, providing technical support across a diverse range of hardware and software. You must have excellent communication skills, a passion for ensuring you solve users technical issues in a timely manner and have an investigative nature. You will need to be customer focused and be capable of building lasting, trusted relationships with your colleagues and peers, as you will be providing support to all levels of the business. The primary objective for the role is to deliver an excellent support experience, whilst minimizing downtime to our internal customer base. Your extensive IT support experience will see you troubleshooting hardware and software issues by identifying, analysing, diagnosing and restoring service by using established processes and procedures. Skills & Experience Required Provide 1st line IT Service Desk support for software, hardware and business systems Logging and maintaining support calls, both internally with staff and externally with suppliers Experience providing both hands on and remote support for desktops, laptops and other IT hardware Knowledge of Windows operating systems and supporting the Microsoft Office suite including Office 365 Understanding of networking technologies (LAN/WAN, Wi-Fi, VPN, DHCP and DNS) Understanding of VoIP Phone System technology Knowledge of AD and Azure user Admin Proven experience in a similar helpdesk role As the team supports Europe, the Middle East and Africa, a second language, both written and spoken, is an advantage however all applications will be considered. Preferred languages are: French, German, Spanish, Portuguese, Swedish, Italian or Turkish. What we offer in return 33 days holiday Generous pension scheme Death in service benefit Discounted private healthcare Discounts with 1,000+ retailers Free Car Parking Univar Solutions offers a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees' physical, emotional, and financial wellbeing. Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.
Title: Service Desk Analyst (European Language Speaker) Location: Bradford, GB, BD3 7AY Company Name: Univar Europe Ltd. Requisition ID: 35495 A Place Where People Matter. Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. European Language requirement for this role - Preferred languages are: French, German, Spanish, Portuguese, Swedish, Italian or Turkish. We have an exciting opportunity for a 1st Line Service Desk Analyst to join our IT team based in Bradford. Reporting to the Client Services Team Leader, the successful applicant will deal with 1st line support issues coming into the IT Service Desk - EMEA via phone, email and self service. The focus of the role will be to provide exceptional 1st line technical support to users at all levels of our business, mostly on the phone, but also via email/skype and occasionally in person. You will need to be able to manage and prioritise your own workload whilst ensuring you work well within the already well established team. We deal with an average of 1,000 issues per week, working a shift system between the hours of 7.00am - 5.30pm Monday to Friday, including bank holidays and therefore some degree of flexibility is required. We Are Looking For Ideally, you will have 1-2 years commercial experience in a 1st line IT service desk role, providing technical support across a diverse range of hardware and software. You must have excellent communication skills, a passion for ensuring you solve users technical issues in a timely manner and have an investigative nature. You will need to be customer focused and be capable of building lasting, trusted relationships with your colleagues and peers, as you will be providing support to all levels of the business. The primary objective for the role is to deliver an excellent support experience, whilst minimizing downtime to our internal customer base. Your extensive IT support experience will see you troubleshooting hardware and software issues by identifying, analysing, diagnosing and restoring service by using established processes and procedures. Skills & Experience Required Provide 1st line IT Service Desk support for software, hardware and business systems Logging and maintaining support calls, both internally with staff and externally with suppliers Experience providing both hands on and remote support for desktops, laptops and other IT hardware Knowledge of Windows operating systems and supporting the Microsoft Office suite including Office 365 Understanding of networking technologies (LAN/WAN, Wi-Fi, VPN, DHCP and DNS) Understanding of VoIP Phone System technology Knowledge of AD and Azure user Admin Proven experience in a similar helpdesk role As the team supports Europe, the Middle East and Africa, a second language, both written and spoken, is an advantage however all applications will be considered. Preferred languages are: French, German, Spanish, Portuguese, Swedish, Italian or Turkish. What we offer in return 33 days holiday Generous pension scheme Death in service benefit Discounted private healthcare Discounts with 1,000+ retailers Free Car Parking Univar Solutions offers a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees' physical, emotional, and financial wellbeing. Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.
26/07/2026
Full time
Title: Service Desk Analyst (European Language Speaker) Location: Bradford, GB, BD3 7AY Company Name: Univar Europe Ltd. Requisition ID: 35495 A Place Where People Matter. Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. European Language requirement for this role - Preferred languages are: French, German, Spanish, Portuguese, Swedish, Italian or Turkish. We have an exciting opportunity for a 1st Line Service Desk Analyst to join our IT team based in Bradford. Reporting to the Client Services Team Leader, the successful applicant will deal with 1st line support issues coming into the IT Service Desk - EMEA via phone, email and self service. The focus of the role will be to provide exceptional 1st line technical support to users at all levels of our business, mostly on the phone, but also via email/skype and occasionally in person. You will need to be able to manage and prioritise your own workload whilst ensuring you work well within the already well established team. We deal with an average of 1,000 issues per week, working a shift system between the hours of 7.00am - 5.30pm Monday to Friday, including bank holidays and therefore some degree of flexibility is required. We Are Looking For Ideally, you will have 1-2 years commercial experience in a 1st line IT service desk role, providing technical support across a diverse range of hardware and software. You must have excellent communication skills, a passion for ensuring you solve users technical issues in a timely manner and have an investigative nature. You will need to be customer focused and be capable of building lasting, trusted relationships with your colleagues and peers, as you will be providing support to all levels of the business. The primary objective for the role is to deliver an excellent support experience, whilst minimizing downtime to our internal customer base. Your extensive IT support experience will see you troubleshooting hardware and software issues by identifying, analysing, diagnosing and restoring service by using established processes and procedures. Skills & Experience Required Provide 1st line IT Service Desk support for software, hardware and business systems Logging and maintaining support calls, both internally with staff and externally with suppliers Experience providing both hands on and remote support for desktops, laptops and other IT hardware Knowledge of Windows operating systems and supporting the Microsoft Office suite including Office 365 Understanding of networking technologies (LAN/WAN, Wi-Fi, VPN, DHCP and DNS) Understanding of VoIP Phone System technology Knowledge of AD and Azure user Admin Proven experience in a similar helpdesk role As the team supports Europe, the Middle East and Africa, a second language, both written and spoken, is an advantage however all applications will be considered. Preferred languages are: French, German, Spanish, Portuguese, Swedish, Italian or Turkish. What we offer in return 33 days holiday Generous pension scheme Death in service benefit Discounted private healthcare Discounts with 1,000+ retailers Free Car Parking Univar Solutions offers a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees' physical, emotional, and financial wellbeing. Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. Visit Job Reference: VN2934 Overview of Marex / Department description The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise in maintaining their business stream's applications. Each business-aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. Role Summary The Application Support Analyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition to driving resolution of day-to-day issues, managing incidents and outages to resolution, this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group. In this role, you will work closely with both business stakeholders and engineering teams to identify, design, and deliver features that strengthen cross-selling capabilities and improve operational efficiency across the firm. Marex recognises the importance of digital services in delivering the best possible client experience. As a result, the technology team plays an increasingly critical role in the firm's evolution, enabling business growth and supporting the delivery of new products and services. Responsibilities Role specific: Support business users offering second- and third-line support. Knowledge of scripting language (PowerShell, Python ). Manage new system analysis and implementation. Provide incident management per ITIL standards. Liaison between technology department and business groups to communicate system changes. Manage process and trading system documentation in existing template; produce and regularly maintain to a high standard. Ensure active tasks retain focus through workflow and prioritisation awareness. Manage vendor system upgrades and implementation. Manage technical client onboarding. Locate and define new process improvement opportunities. Complete exchange reporting and compliance audits. All staff: Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/ or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills and Experience Competencies: A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast-paced environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Skills and Experience: Essential: Solid background in Windows, Linux/Unix OS, including one of the following: SQL, PostgreSQL, MongoDB, Oracle. Strong Excel skills, including advanced formulas, VBA and other Excel features for handling complex tasks. Must be able to work under demanding conditions with a calm demeanour. Experience gained in a Financial Services background, ideally in Energy markets and trading technology. Experience with Trayport and Equias systems is desirable but not a must. Ability to work as part of a team in an environment with changing expectations. Proven ability to show a proactiveness in picking up issues and improving existing processes. Process-driven and systematic mindset. Experience with ITIL and change management processes. Excellent documentation, communication, and organizational skills. Ability to build strong relationships with Application Development teams and business sponsors. General front-to-back knowledge of the flow for trading/clearing/operational process in settlement of futures and OTC. Experience in exchange and vendor management. Knowledge of server-side infrastructure and admin tools. Ability to work shifts patterns (if required) and on-call. Knowledge of market connectivity protocols for key global derivative, commodity, cash and equity markets. Prior experience in a support role, liaising directly with clients in a technical capacity. Excellent verbal and written communication skills. Desirable: Bachelor's degree in any relevant field. Conduct Rules, You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Acting as a role model for the values of the Company: Be collaborative By working together across the organisation, we foster teamwork, can better respond to challenges and successfully deliver for our clients. Act with integrity We pride ourselves on our honesty and high ethical standards. We apply these values when working with all our clients, colleagues and other stakeholders. Be adaptable and entrepreneurial We embrace change as markets evolve to constantly increase our efficiency and create innovative solutions for our clients. We are interested in the world around us and inquisitive about understanding the challenges and opportunities our clients face. Be respectful How we treat each other, and our clients says everything about who we are. We always act respectfully and treat people fairly in everything we do. Nurture talent We aim to grow our own talent and make Marex the place ambitious, hardworking and talented people choose to build their career. This means giving and taking stretch opportunities, taking risks, and committing to career development and support - for ourselves, and our teams. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
25/07/2026
Full time
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. Visit Job Reference: VN2934 Overview of Marex / Department description The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise in maintaining their business stream's applications. Each business-aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. Role Summary The Application Support Analyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition to driving resolution of day-to-day issues, managing incidents and outages to resolution, this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group. In this role, you will work closely with both business stakeholders and engineering teams to identify, design, and deliver features that strengthen cross-selling capabilities and improve operational efficiency across the firm. Marex recognises the importance of digital services in delivering the best possible client experience. As a result, the technology team plays an increasingly critical role in the firm's evolution, enabling business growth and supporting the delivery of new products and services. Responsibilities Role specific: Support business users offering second- and third-line support. Knowledge of scripting language (PowerShell, Python ). Manage new system analysis and implementation. Provide incident management per ITIL standards. Liaison between technology department and business groups to communicate system changes. Manage process and trading system documentation in existing template; produce and regularly maintain to a high standard. Ensure active tasks retain focus through workflow and prioritisation awareness. Manage vendor system upgrades and implementation. Manage technical client onboarding. Locate and define new process improvement opportunities. Complete exchange reporting and compliance audits. All staff: Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/ or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills and Experience Competencies: A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast-paced environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Skills and Experience: Essential: Solid background in Windows, Linux/Unix OS, including one of the following: SQL, PostgreSQL, MongoDB, Oracle. Strong Excel skills, including advanced formulas, VBA and other Excel features for handling complex tasks. Must be able to work under demanding conditions with a calm demeanour. Experience gained in a Financial Services background, ideally in Energy markets and trading technology. Experience with Trayport and Equias systems is desirable but not a must. Ability to work as part of a team in an environment with changing expectations. Proven ability to show a proactiveness in picking up issues and improving existing processes. Process-driven and systematic mindset. Experience with ITIL and change management processes. Excellent documentation, communication, and organizational skills. Ability to build strong relationships with Application Development teams and business sponsors. General front-to-back knowledge of the flow for trading/clearing/operational process in settlement of futures and OTC. Experience in exchange and vendor management. Knowledge of server-side infrastructure and admin tools. Ability to work shifts patterns (if required) and on-call. Knowledge of market connectivity protocols for key global derivative, commodity, cash and equity markets. Prior experience in a support role, liaising directly with clients in a technical capacity. Excellent verbal and written communication skills. Desirable: Bachelor's degree in any relevant field. Conduct Rules, You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Acting as a role model for the values of the Company: Be collaborative By working together across the organisation, we foster teamwork, can better respond to challenges and successfully deliver for our clients. Act with integrity We pride ourselves on our honesty and high ethical standards. We apply these values when working with all our clients, colleagues and other stakeholders. Be adaptable and entrepreneurial We embrace change as markets evolve to constantly increase our efficiency and create innovative solutions for our clients. We are interested in the world around us and inquisitive about understanding the challenges and opportunities our clients face. Be respectful How we treat each other, and our clients says everything about who we are. We always act respectfully and treat people fairly in everything we do. Nurture talent We aim to grow our own talent and make Marex the place ambitious, hardworking and talented people choose to build their career. This means giving and taking stretch opportunities, taking risks, and committing to career development and support - for ourselves, and our teams. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Select how often (in days) to receive an alert: The Infrastructure & Advisory (I&A) team is seeking an Analyst to join its growing platform in EMEA. The successful candidate will be part of the I&A junior pool, supporting a broad range of financing and financial advisory assignments across the infrastructure sector. The role offers exposure to multiple products and transaction types, including project finance, acquisition financing, M&A advisory, financing advisory and capital raising transactions. Working closely with senior bankers, Associates and Vice Presidents across the platform, the Analyst will contribute to transaction execution, financial analysis, client engagement and business development activities, while developing a broad and well-rounded infrastructure banking Duties and Responsibilities Support the execution of financing and financial advisory transactions across the Infrastructure & Advisory business. Assist on a broad range of transaction types, including project finance, acquisition financing, M&A advisory, financing advisory and capital raising mandates. Build and maintain financial models and undertake financial, valuation and quantitative analysis. Prepare client presentations, pitchbooks, information memoranda, credit applications and internal committee materials. Conduct industry, market, company and transaction research to support client coverage and business development initiatives. Support due diligence processes through the review and analysis of financial, commercial, legal and technical information. Assist with transaction structuring, documentation, approvals and execution processes. Work collaboratively across product, sector and regional teams as part of the Infrastructure & Advisory junior pool. Develop an understanding of a wide range of infrastructure financing structures, strategic advisory situations and capital markets solutions. Maintain transaction records and ensure compliance with internal policies and procedures. Contribute to marketing initiatives, client presentations and strategic analyses. Undertake ad hoc analysis and special projects as required. Qualifications, Skills, and Experience 1-3 years' experience in investment banking, corporate finance, project finance, acquisition finance, M&A, transaction services, consulting or a related financial services environment. Strong analytical, financial and problem-solving capabilities. Advanced financial modelling, valuation and financial statement analysis skills. Demonstrated interest in infrastructure, energy, utilities, transport, digital infrastructure or related sectors. Strong Excel and PowerPoint skills. Ability to manage multiple workstreams and deliver high-quality outputs in a fast-paced environment. Excellent attention to detail and organisational skills. Strong written and verbal communication skills. Experience working directly with clients, advisers and transaction counterparties. Ability to work effectively within a collaborative team environment and support the development of junior colleagues. Bachelor's degree or equivalent qualification with a strong academic record. What Mizuho can offer you Here at Mizuho, there are fantastic progression opportunities and clear paths to promotion. We will give you ample opportunity to affect change and to help grow our business. In addition to the great opportunity outlined above we are also currently able to offer: Competitive starting salary, plus discretionary bonus Non-contributory pension 27 days' annual leave Core working hours Hybrid working - office and home based Virtual GP Wellbeing benefits, including Mental Health Allies and First Aiders For applicable roles only At Mizuho, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs. At Mizuho we are committed to supporting equality, diversity and equality, and seek to create a workplace that is fully inclusive. We welcome applications from all sections of the community that we operate in and from all ethnic backgrounds, sexual orientation, beliefs, gender identities and disabilities. If you require more information about our equal opportunities policy or wish to discuss any accessibility requirements or reasonable adjustments please contact the recruitment team - and we will be happy to help.
25/07/2026
Full time
Select how often (in days) to receive an alert: The Infrastructure & Advisory (I&A) team is seeking an Analyst to join its growing platform in EMEA. The successful candidate will be part of the I&A junior pool, supporting a broad range of financing and financial advisory assignments across the infrastructure sector. The role offers exposure to multiple products and transaction types, including project finance, acquisition financing, M&A advisory, financing advisory and capital raising transactions. Working closely with senior bankers, Associates and Vice Presidents across the platform, the Analyst will contribute to transaction execution, financial analysis, client engagement and business development activities, while developing a broad and well-rounded infrastructure banking Duties and Responsibilities Support the execution of financing and financial advisory transactions across the Infrastructure & Advisory business. Assist on a broad range of transaction types, including project finance, acquisition financing, M&A advisory, financing advisory and capital raising mandates. Build and maintain financial models and undertake financial, valuation and quantitative analysis. Prepare client presentations, pitchbooks, information memoranda, credit applications and internal committee materials. Conduct industry, market, company and transaction research to support client coverage and business development initiatives. Support due diligence processes through the review and analysis of financial, commercial, legal and technical information. Assist with transaction structuring, documentation, approvals and execution processes. Work collaboratively across product, sector and regional teams as part of the Infrastructure & Advisory junior pool. Develop an understanding of a wide range of infrastructure financing structures, strategic advisory situations and capital markets solutions. Maintain transaction records and ensure compliance with internal policies and procedures. Contribute to marketing initiatives, client presentations and strategic analyses. Undertake ad hoc analysis and special projects as required. Qualifications, Skills, and Experience 1-3 years' experience in investment banking, corporate finance, project finance, acquisition finance, M&A, transaction services, consulting or a related financial services environment. Strong analytical, financial and problem-solving capabilities. Advanced financial modelling, valuation and financial statement analysis skills. Demonstrated interest in infrastructure, energy, utilities, transport, digital infrastructure or related sectors. Strong Excel and PowerPoint skills. Ability to manage multiple workstreams and deliver high-quality outputs in a fast-paced environment. Excellent attention to detail and organisational skills. Strong written and verbal communication skills. Experience working directly with clients, advisers and transaction counterparties. Ability to work effectively within a collaborative team environment and support the development of junior colleagues. Bachelor's degree or equivalent qualification with a strong academic record. What Mizuho can offer you Here at Mizuho, there are fantastic progression opportunities and clear paths to promotion. We will give you ample opportunity to affect change and to help grow our business. In addition to the great opportunity outlined above we are also currently able to offer: Competitive starting salary, plus discretionary bonus Non-contributory pension 27 days' annual leave Core working hours Hybrid working - office and home based Virtual GP Wellbeing benefits, including Mental Health Allies and First Aiders For applicable roles only At Mizuho, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs. At Mizuho we are committed to supporting equality, diversity and equality, and seek to create a workplace that is fully inclusive. We welcome applications from all sections of the community that we operate in and from all ethnic backgrounds, sexual orientation, beliefs, gender identities and disabilities. If you require more information about our equal opportunities policy or wish to discuss any accessibility requirements or reasonable adjustments please contact the recruitment team - and we will be happy to help.
AI Business AnalystApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR530The Value of Active Minds About Jupiter Jupiter is one of the UK's leading investment management companies with just under 500 employees and £54 billion worth of assets under management (as at 31st December 2025). Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA and APAC.The majority of our employees are based in our London office located just minutes from Victoria station which provides stair-free access from both the Underground's Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and St James' Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings.We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home. This facilitates collaboration and allows employees to maximise productivity whilst maintaining a healthy work/life balance. Background The AI & Automation team at Jupiter plays a pivotal role in transforming business processes across the organisation to make them more efficient, auditable, and scalable. The team, comprising developers, analysts, and automation specialists, supports projects from initial discovery through to delivery and maintenance, leveraging technologies and workflow platforms to drive digital transformation. We are looking for a Business Analyst with expertise in asset management to drive AI initiatives. The role will involve supporting the development of bespoke AI solutions, assessing and onboarding AI service providers, and contributing to the enhancement and implementation of Jupiter's AI governance framework.This is an exciting opportunity to contribute to organisational change with frontier technologies. Successful candidates will be given the freedom to experiment with AI tooling to creatively solve automation problems and design new workflows with AI at their core. Key Responsibilities AI Review & Discovery Conduct structured AI temperature checks across all business functions: assessing current AI usage, tool fit, and adoption readiness Work with teams across the organisation to capture requirements, validate use cases and assess feasibility, risks and value Identify whether teams are using the right tooling (i.e. Claude, ChatGPT, AI built-in to software products, or other) and flag gaps, risks or opportunities Build and maintain a clear view of AI activity across the firm, feeding structured insight into the AI roadmap Workflow Analysis & Use Case Development Map and analyse current and target processes to identify where AI can enhance insight, efficiency or decision support while maintaining required human oversight Prioritise use cases that deliver meaningful time savings, quality improvements or cognitive load reduction for high-value roles Assist in the design, testing and evaluation of AI tools, including prompt design, data inputs, controls, transparency requirements and oversight checkpoints Identify and document case studies where AI has delivered measurable value, contributing to the business case for continued investment Rollout & Adoption Provide hands-on embedding support, sitting with teams across the business to implement AI tools in their day-to-day workflows Deliver training sessions and produce accessible, practical materials for non-technical users across all functions Build reusable assets including prompt libraries, skills, quick reference guides and resources for the AI programme hub Support users in understanding AI capabilities, limitations, oversight obligations and safe use practices Governance & Compliance Support the implementation and adoption of AI solutions ensuring alignment with Jupiter's AI Framework and regulatory expectations Produce clear documentation including requirements, process maps, risk considerations, user guides and governance artefacts Collaborate with developers, IT, compliance and risk to ensure AI solutions meet business needs, integrate effectively with existing platforms and follow data governance standards Where required, lead RFPs and assist Procurement, Legal and Risk by gathering supplier information and supporting due diligence Help define KRIs, dashboards and MI that track AI risks, incidents, supplier status, usage and training coverage Stakeholder Engagement & Communication Communicate progress, risks and insights clearly to stakeholders at all levels, advocating for responsible and value-driven AI adoption across the organisation Facilitate workshops and present findings and recommendations to groups across the business Collaborate with the AI Transformation Lead to prepare updates for senior stakeholders. Actively keep pace with developments in AI: staying informed on model capabilities, emerging tools, regulatory changes and industry trends, and able to translate these into meaningful opportunities or risks for the business Desired Skills / Experience Essential 3+ years of experience as a Business Analyst, Process Analyst or transformation consultant, with exposure to a range of business functions or equivalent demonstrated depth in AI tooling and adoption Practical, working knowledge of AI productivity tools such as Claude or ChatGPT, with an understanding of their strengths, limitations and the techniques required to overcome challenges such as hallucinations, prompt sensitivity and data handling constraints A natural AI advocate: confident promoting responsible adoption, educating stakeholders and helping build a culture that understands both the opportunities and the obligations of AI Strong stakeholder engagement and communication skills, with the ability to translate technical concepts into clear business value for non-technical audiences Experience facilitating workshops and presenting to groups across different seniority levels Hands-on experience supporting technology or data-driven transformation projects, preferably involving AI, analytics or digital tooling Strong understanding of business process design, mapping and re-engineering, ideally with BPMN 2.0 exposure Experience with process and solution design tools such as IBM Blueworks, Lucidchart or Visio Demonstrated ability to support delivery from requirements through testing and adoption, ensuring solutions are well governed and business ready Proactive interest in the evolving regulatory landscape for AI, including data protection, conduct considerations and emerging AI-specific requirements such as the EU AI Act and FCA expectations Genuine interest in AI governance and control design. Able to translate regulatory and internal policy expectations into practical controls, design choices and documentation. Organised, analytical and proactive, with strong problem-solving and prioritisation skills Desirable Experience working across a broad range of business functions in an asset management or investment management firm, rather than a single team or desk Familiarity with asset management platforms such as Aladdin, or data platforms such as Snowflake Experience delivering training or change management programmes for non-technical users in a regulated environment Previous experience where a clean, structured handover to a permanent team was a core deliverable Familiarity with system design and integration concepts such as APIs, webhooks and MCP servers, with sufficient technical fluency to reason about how AI tools connect to existing systems and where the integration boundaries sit Track record of building reusable assets such as prompt libraries, playbooks or governance documentation as part of an AI or technology programme Genuine enthusiasm for AI and emerging technology. Actively experiments with new tools, follows developments in the space, and translates that curiosity into practical ideas for the business Additional Role Details This role is subject to the Conduct Rules set by the FCA. Don't meet every requirement? At Jupiter we are dedicated to building a diverse and inclusive workplace, so if you are interested in this role, but don't think your experience aligns perfectly with every listed requirement in the job description, we would encourage you to apply. You may be the right person for this role.
25/07/2026
Full time
AI Business AnalystApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR530The Value of Active Minds About Jupiter Jupiter is one of the UK's leading investment management companies with just under 500 employees and £54 billion worth of assets under management (as at 31st December 2025). Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA and APAC.The majority of our employees are based in our London office located just minutes from Victoria station which provides stair-free access from both the Underground's Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and St James' Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings.We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home. This facilitates collaboration and allows employees to maximise productivity whilst maintaining a healthy work/life balance. Background The AI & Automation team at Jupiter plays a pivotal role in transforming business processes across the organisation to make them more efficient, auditable, and scalable. The team, comprising developers, analysts, and automation specialists, supports projects from initial discovery through to delivery and maintenance, leveraging technologies and workflow platforms to drive digital transformation. We are looking for a Business Analyst with expertise in asset management to drive AI initiatives. The role will involve supporting the development of bespoke AI solutions, assessing and onboarding AI service providers, and contributing to the enhancement and implementation of Jupiter's AI governance framework.This is an exciting opportunity to contribute to organisational change with frontier technologies. Successful candidates will be given the freedom to experiment with AI tooling to creatively solve automation problems and design new workflows with AI at their core. Key Responsibilities AI Review & Discovery Conduct structured AI temperature checks across all business functions: assessing current AI usage, tool fit, and adoption readiness Work with teams across the organisation to capture requirements, validate use cases and assess feasibility, risks and value Identify whether teams are using the right tooling (i.e. Claude, ChatGPT, AI built-in to software products, or other) and flag gaps, risks or opportunities Build and maintain a clear view of AI activity across the firm, feeding structured insight into the AI roadmap Workflow Analysis & Use Case Development Map and analyse current and target processes to identify where AI can enhance insight, efficiency or decision support while maintaining required human oversight Prioritise use cases that deliver meaningful time savings, quality improvements or cognitive load reduction for high-value roles Assist in the design, testing and evaluation of AI tools, including prompt design, data inputs, controls, transparency requirements and oversight checkpoints Identify and document case studies where AI has delivered measurable value, contributing to the business case for continued investment Rollout & Adoption Provide hands-on embedding support, sitting with teams across the business to implement AI tools in their day-to-day workflows Deliver training sessions and produce accessible, practical materials for non-technical users across all functions Build reusable assets including prompt libraries, skills, quick reference guides and resources for the AI programme hub Support users in understanding AI capabilities, limitations, oversight obligations and safe use practices Governance & Compliance Support the implementation and adoption of AI solutions ensuring alignment with Jupiter's AI Framework and regulatory expectations Produce clear documentation including requirements, process maps, risk considerations, user guides and governance artefacts Collaborate with developers, IT, compliance and risk to ensure AI solutions meet business needs, integrate effectively with existing platforms and follow data governance standards Where required, lead RFPs and assist Procurement, Legal and Risk by gathering supplier information and supporting due diligence Help define KRIs, dashboards and MI that track AI risks, incidents, supplier status, usage and training coverage Stakeholder Engagement & Communication Communicate progress, risks and insights clearly to stakeholders at all levels, advocating for responsible and value-driven AI adoption across the organisation Facilitate workshops and present findings and recommendations to groups across the business Collaborate with the AI Transformation Lead to prepare updates for senior stakeholders. Actively keep pace with developments in AI: staying informed on model capabilities, emerging tools, regulatory changes and industry trends, and able to translate these into meaningful opportunities or risks for the business Desired Skills / Experience Essential 3+ years of experience as a Business Analyst, Process Analyst or transformation consultant, with exposure to a range of business functions or equivalent demonstrated depth in AI tooling and adoption Practical, working knowledge of AI productivity tools such as Claude or ChatGPT, with an understanding of their strengths, limitations and the techniques required to overcome challenges such as hallucinations, prompt sensitivity and data handling constraints A natural AI advocate: confident promoting responsible adoption, educating stakeholders and helping build a culture that understands both the opportunities and the obligations of AI Strong stakeholder engagement and communication skills, with the ability to translate technical concepts into clear business value for non-technical audiences Experience facilitating workshops and presenting to groups across different seniority levels Hands-on experience supporting technology or data-driven transformation projects, preferably involving AI, analytics or digital tooling Strong understanding of business process design, mapping and re-engineering, ideally with BPMN 2.0 exposure Experience with process and solution design tools such as IBM Blueworks, Lucidchart or Visio Demonstrated ability to support delivery from requirements through testing and adoption, ensuring solutions are well governed and business ready Proactive interest in the evolving regulatory landscape for AI, including data protection, conduct considerations and emerging AI-specific requirements such as the EU AI Act and FCA expectations Genuine interest in AI governance and control design. Able to translate regulatory and internal policy expectations into practical controls, design choices and documentation. Organised, analytical and proactive, with strong problem-solving and prioritisation skills Desirable Experience working across a broad range of business functions in an asset management or investment management firm, rather than a single team or desk Familiarity with asset management platforms such as Aladdin, or data platforms such as Snowflake Experience delivering training or change management programmes for non-technical users in a regulated environment Previous experience where a clean, structured handover to a permanent team was a core deliverable Familiarity with system design and integration concepts such as APIs, webhooks and MCP servers, with sufficient technical fluency to reason about how AI tools connect to existing systems and where the integration boundaries sit Track record of building reusable assets such as prompt libraries, playbooks or governance documentation as part of an AI or technology programme Genuine enthusiasm for AI and emerging technology. Actively experiments with new tools, follows developments in the space, and translates that curiosity into practical ideas for the business Additional Role Details This role is subject to the Conduct Rules set by the FCA. Don't meet every requirement? At Jupiter we are dedicated to building a diverse and inclusive workplace, so if you are interested in this role, but don't think your experience aligns perfectly with every listed requirement in the job description, we would encourage you to apply. You may be the right person for this role.
AI Business Analyst (12 month FTC)Applylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR531The Value of Active Minds About Jupiter Jupiter is one of the UK's leading investment management companies with just under 500 employees and £54 billion worth of assets under management (as at 31st December 2025). Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA and APAC.The majority of our employees are based in our London office located just minutes from Victoria station which provides stair-free access from both the Underground's Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and St James' Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings.We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home. This facilitates collaboration and allows employees to maximise productivity whilst maintaining a healthy work/life balance. Background The AI & Automation team at Jupiter plays a pivotal role in transforming business processes across the organisation to make them more efficient, auditable, and scalable. The team, comprising developers, analysts, and automation specialists, supports projects from initial discovery through to delivery and maintenance, leveraging technologies and workflow platforms to drive digital transformation. We are looking for a Business Analyst with deep expertise in asset management to drive AI initiatives. The role will involve supporting the development of bespoke AI solutions, assessing and onboarding AI service providers, and contributing to the enhancement and implementation of Jupiter's AI governance framework.This is an exciting opportunity to contribute to organisational change with frontier technologies. Successful candidates will be given the freedom to experiment with AI tooling to creatively solve automation problems and design new workflows with AI at their core.This role is a 12 month fixed term contract. Key Responsibilities AI Review & Discovery Conduct structured AI temperature checks across all business functions: assessing current AI usage, tool fit, and adoption readiness Work with teams across the organisation to capture requirements, validate use cases and assess feasibility, risks and value Identify whether teams are using the right tooling (i.e. Claude, ChatGPT, AI built-in to software products, or other) and flag gaps, risks or opportunities Build and maintain a clear view of AI activity across the firm, feeding structured insight into the AI roadmap Workflow Analysis & Use Case Development Map and analyse current and target processes to identify where AI can enhance insight, efficiency or decision support while maintaining required human oversight Prioritise use cases that deliver meaningful time savings, quality improvements or cognitive load reduction for high-value roles Assist in the design, testing and evaluation of AI tools, including prompt design, data inputs, controls, transparency requirements and oversight checkpoints Identify and document case studies where AI has delivered measurable value, contributing to the business case for continued investment Rollout & Adoption Provide hands-on embedding support, sitting with teams across the business to implement AI tools in their day-to-day workflows Deliver training sessions and produce accessible, practical materials for non-technical users across all functions Build reusable assets including prompt libraries, skills, quick reference guides and resources for the AI programme hub Support users in understanding AI capabilities, limitations, oversight obligations and safe use practices Governance & Compliance Support the implementation and adoption of AI solutions ensuring alignment with Jupiter's AI Framework and regulatory expectations Produce clear documentation including requirements, process maps, risk considerations, user guides and governance artefacts Collaborate with developers, IT, compliance and risk to ensure AI solutions meet business needs, integrate effectively with existing platforms and follow data governance standards Where required, lead RFPs and assist Procurement, Legal and Risk by gathering supplier information and supporting due diligence Help define KRIs, dashboards and MI that track AI risks, incidents, supplier status, usage and training coverage Stakeholder Engagement & Communication Communicate progress, risks and insights clearly to stakeholders at all levels, advocating for responsible and value-driven AI adoption across the organisation Facilitate workshops and present findings and recommendations to groups across the business Collaborate with the AI Transformation Lead to prepare updates for senior stakeholders. Actively keep pace with developments in AI: staying informed on model capabilities, emerging tools, regulatory changes and industry trends, and able to translate these into meaningful opportunities or risks for the business Desired Skills / Experience Essential 3+ years of experience as a Business Analyst, Process Analyst or transformation consultant, with exposure to a range of business functions or equivalent demonstrated depth in AI tooling and adoption Practical, working knowledge of AI productivity tools such as Claude or ChatGPT, with an understanding of their strengths, limitations and the techniques required to overcome challenges such as hallucinations, prompt sensitivity and data handling constraints A natural AI advocate: confident promoting responsible adoption, educating stakeholders and helping build a culture that understands both the opportunities and the obligations of AI Strong stakeholder engagement and communication skills, with the ability to translate technical concepts into clear business value for non-technical audiences Experience facilitating workshops and presenting to groups across different seniority levels Hands-on experience supporting technology or data-driven transformation projects, preferably involving AI, analytics or digital tooling Strong understanding of business process design, mapping and re-engineering, ideally with BPMN 2.0 exposure Experience with process and solution design tools such as IBM Blueworks, Lucidchart or Visio Demonstrated ability to support delivery from requirements through testing and adoption, ensuring solutions are well governed and business ready Proactive interest in the evolving regulatory landscape for AI, including data protection, conduct considerations and emerging AI-specific requirements such as the EU AI Act and FCA expectations Genuine interest in AI governance and control design. Able to translate regulatory and internal policy expectations into practical controls, design choices and documentation. Organised, analytical and proactive, with strong problem-solving and prioritisation skills Desirable Experience working across a broad range of business functions in an asset management or investment management firm, rather than a single team or desk Familiarity with asset management platforms such as Aladdin, or data platforms such as Snowflake Experience delivering training or change management programmes for non-technical users in a regulated environment Previous experience where a clean, structured handover to a permanent team was a core deliverable Familiarity with system design and integration concepts such as APIs, webhooks and MCP servers, with sufficient technical fluency to reason about how AI tools connect to existing systems and where the integration boundaries sit Track record of building reusable assets such as prompt libraries, playbooks or governance documentation as part of an AI or technology programme Genuine enthusiasm for AI and emerging technology. Actively experiments with new tools, follows developments in the space, and translates that curiosity into practical ideas for the business Additional Role Details This role is subject to the Conduct Rules set by the FCA. Don't meet every requirement? At Jupiter we are dedicated to building a diverse and inclusive workplace, so if you are interested in this role, but don't think your experience aligns perfectly with every listed requirement in the job description, we would encourage you to apply. You may be the right person for this role.
25/07/2026
Full time
AI Business Analyst (12 month FTC)Applylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR531The Value of Active Minds About Jupiter Jupiter is one of the UK's leading investment management companies with just under 500 employees and £54 billion worth of assets under management (as at 31st December 2025). Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA and APAC.The majority of our employees are based in our London office located just minutes from Victoria station which provides stair-free access from both the Underground's Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and St James' Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings.We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home. This facilitates collaboration and allows employees to maximise productivity whilst maintaining a healthy work/life balance. Background The AI & Automation team at Jupiter plays a pivotal role in transforming business processes across the organisation to make them more efficient, auditable, and scalable. The team, comprising developers, analysts, and automation specialists, supports projects from initial discovery through to delivery and maintenance, leveraging technologies and workflow platforms to drive digital transformation. We are looking for a Business Analyst with deep expertise in asset management to drive AI initiatives. The role will involve supporting the development of bespoke AI solutions, assessing and onboarding AI service providers, and contributing to the enhancement and implementation of Jupiter's AI governance framework.This is an exciting opportunity to contribute to organisational change with frontier technologies. Successful candidates will be given the freedom to experiment with AI tooling to creatively solve automation problems and design new workflows with AI at their core.This role is a 12 month fixed term contract. Key Responsibilities AI Review & Discovery Conduct structured AI temperature checks across all business functions: assessing current AI usage, tool fit, and adoption readiness Work with teams across the organisation to capture requirements, validate use cases and assess feasibility, risks and value Identify whether teams are using the right tooling (i.e. Claude, ChatGPT, AI built-in to software products, or other) and flag gaps, risks or opportunities Build and maintain a clear view of AI activity across the firm, feeding structured insight into the AI roadmap Workflow Analysis & Use Case Development Map and analyse current and target processes to identify where AI can enhance insight, efficiency or decision support while maintaining required human oversight Prioritise use cases that deliver meaningful time savings, quality improvements or cognitive load reduction for high-value roles Assist in the design, testing and evaluation of AI tools, including prompt design, data inputs, controls, transparency requirements and oversight checkpoints Identify and document case studies where AI has delivered measurable value, contributing to the business case for continued investment Rollout & Adoption Provide hands-on embedding support, sitting with teams across the business to implement AI tools in their day-to-day workflows Deliver training sessions and produce accessible, practical materials for non-technical users across all functions Build reusable assets including prompt libraries, skills, quick reference guides and resources for the AI programme hub Support users in understanding AI capabilities, limitations, oversight obligations and safe use practices Governance & Compliance Support the implementation and adoption of AI solutions ensuring alignment with Jupiter's AI Framework and regulatory expectations Produce clear documentation including requirements, process maps, risk considerations, user guides and governance artefacts Collaborate with developers, IT, compliance and risk to ensure AI solutions meet business needs, integrate effectively with existing platforms and follow data governance standards Where required, lead RFPs and assist Procurement, Legal and Risk by gathering supplier information and supporting due diligence Help define KRIs, dashboards and MI that track AI risks, incidents, supplier status, usage and training coverage Stakeholder Engagement & Communication Communicate progress, risks and insights clearly to stakeholders at all levels, advocating for responsible and value-driven AI adoption across the organisation Facilitate workshops and present findings and recommendations to groups across the business Collaborate with the AI Transformation Lead to prepare updates for senior stakeholders. Actively keep pace with developments in AI: staying informed on model capabilities, emerging tools, regulatory changes and industry trends, and able to translate these into meaningful opportunities or risks for the business Desired Skills / Experience Essential 3+ years of experience as a Business Analyst, Process Analyst or transformation consultant, with exposure to a range of business functions or equivalent demonstrated depth in AI tooling and adoption Practical, working knowledge of AI productivity tools such as Claude or ChatGPT, with an understanding of their strengths, limitations and the techniques required to overcome challenges such as hallucinations, prompt sensitivity and data handling constraints A natural AI advocate: confident promoting responsible adoption, educating stakeholders and helping build a culture that understands both the opportunities and the obligations of AI Strong stakeholder engagement and communication skills, with the ability to translate technical concepts into clear business value for non-technical audiences Experience facilitating workshops and presenting to groups across different seniority levels Hands-on experience supporting technology or data-driven transformation projects, preferably involving AI, analytics or digital tooling Strong understanding of business process design, mapping and re-engineering, ideally with BPMN 2.0 exposure Experience with process and solution design tools such as IBM Blueworks, Lucidchart or Visio Demonstrated ability to support delivery from requirements through testing and adoption, ensuring solutions are well governed and business ready Proactive interest in the evolving regulatory landscape for AI, including data protection, conduct considerations and emerging AI-specific requirements such as the EU AI Act and FCA expectations Genuine interest in AI governance and control design. Able to translate regulatory and internal policy expectations into practical controls, design choices and documentation. Organised, analytical and proactive, with strong problem-solving and prioritisation skills Desirable Experience working across a broad range of business functions in an asset management or investment management firm, rather than a single team or desk Familiarity with asset management platforms such as Aladdin, or data platforms such as Snowflake Experience delivering training or change management programmes for non-technical users in a regulated environment Previous experience where a clean, structured handover to a permanent team was a core deliverable Familiarity with system design and integration concepts such as APIs, webhooks and MCP servers, with sufficient technical fluency to reason about how AI tools connect to existing systems and where the integration boundaries sit Track record of building reusable assets such as prompt libraries, playbooks or governance documentation as part of an AI or technology programme Genuine enthusiasm for AI and emerging technology. Actively experiments with new tools, follows developments in the space, and translates that curiosity into practical ideas for the business Additional Role Details This role is subject to the Conduct Rules set by the FCA. Don't meet every requirement? At Jupiter we are dedicated to building a diverse and inclusive workplace, so if you are interested in this role, but don't think your experience aligns perfectly with every listed requirement in the job description, we would encourage you to apply. You may be the right person for this role.
Job Profile This role is accountable for shaping and enabling the technical development and run time operation of products and services within the global Cash Equities platform, working with multiple product owners and development teams globally. In this role you will Lead front to back analysis of trading workflows and systems (order capture, routing, execution, allocations, confirmations, post trade feeds) to support build and migration to the strategic platform. Shape future state platform design by translating EMEA market structure and regulatory constraints into clear functional and non functional requirements (latency, resiliency, auditability, controls). Partner with Product Owners to deconstruct outcomes into deliverable features, ensuring coherent solution definition across product areas and regions. Ensure service resilience and recovery objectives are met for delivered solutions (including operational readiness, monitoring and supportability). Be accountable for ensuring new products/services align with mandatory and regulatory requirements, embedding controls and evidencing compliance by design. Operate effectively in a global virtual team of specialists, collaborating across all cash equities product areas and time zones. Requirements In depth Front to Back Cash Equities knowledge - specifically STP trading, order management, market access, regulatory reporting, and middle/back office integration feeds. Excellent analytical skills, structured problem solving, and strong task management; able to lead complex investigations and drive clarity in ambiguous environments. Strong understanding of European Cash Equities market structure (venues, routing patterns, liquidity/access models) and how this shapes platform capabilities. Deep knowledge of the European regulatory landscape (e.g., MiFID II, Market Abuse (MAR), Short Selling). Proven ability to influence and build trusted relationships across Trading, Regulatory Compliance, Operations and Technology at multiple seniority levels. Experience delivering change in a global, virtual, multi POD environment; comfortable coordinating across regions and product areas. Exposure to the full SDLC and appreciation of front office architecture and design trade offs (performance, resiliency, observability, controls). Strong business analysis capability with experience in eliciting and documenting requirements (functional and non functional), mapping end to end processes and data flows, defining clear acceptance criteria, and maintaining traceability from business outcomes through to delivery and testing. Technical fluency to engage engineers effectively (e.g., Java awareness and SQL know how to support technical walkthroughs, data analysis and troubleshooting).
25/07/2026
Full time
Job Profile This role is accountable for shaping and enabling the technical development and run time operation of products and services within the global Cash Equities platform, working with multiple product owners and development teams globally. In this role you will Lead front to back analysis of trading workflows and systems (order capture, routing, execution, allocations, confirmations, post trade feeds) to support build and migration to the strategic platform. Shape future state platform design by translating EMEA market structure and regulatory constraints into clear functional and non functional requirements (latency, resiliency, auditability, controls). Partner with Product Owners to deconstruct outcomes into deliverable features, ensuring coherent solution definition across product areas and regions. Ensure service resilience and recovery objectives are met for delivered solutions (including operational readiness, monitoring and supportability). Be accountable for ensuring new products/services align with mandatory and regulatory requirements, embedding controls and evidencing compliance by design. Operate effectively in a global virtual team of specialists, collaborating across all cash equities product areas and time zones. Requirements In depth Front to Back Cash Equities knowledge - specifically STP trading, order management, market access, regulatory reporting, and middle/back office integration feeds. Excellent analytical skills, structured problem solving, and strong task management; able to lead complex investigations and drive clarity in ambiguous environments. Strong understanding of European Cash Equities market structure (venues, routing patterns, liquidity/access models) and how this shapes platform capabilities. Deep knowledge of the European regulatory landscape (e.g., MiFID II, Market Abuse (MAR), Short Selling). Proven ability to influence and build trusted relationships across Trading, Regulatory Compliance, Operations and Technology at multiple seniority levels. Experience delivering change in a global, virtual, multi POD environment; comfortable coordinating across regions and product areas. Exposure to the full SDLC and appreciation of front office architecture and design trade offs (performance, resiliency, observability, controls). Strong business analysis capability with experience in eliciting and documenting requirements (functional and non functional), mapping end to end processes and data flows, defining clear acceptance criteria, and maintaining traceability from business outcomes through to delivery and testing. Technical fluency to engage engineers effectively (e.g., Java awareness and SQL know how to support technical walkthroughs, data analysis and troubleshooting).
ABOUT RETOOL Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling support workflows, building admin dashboards, and countless processes you might never have thought of. But most companies don't have the resources to properly invest in these tools, leading to a lot of old, clunky internal software, or worse, teams still stuck in manual and spreadsheet workflows. AI has changed who gets to build software. The definition of "developer" now includes analysts, operators, and domain experts creating solutions directly-and the tools they reach for are multiplying by the week. That's both an opportunity and a challenge: as more people build with more AI tools, the risk of shipping ungoverned software into production grows just as fast. At Retool, we're building the platform that makes all of it safe to ship. Build with any AI tool you want, then deploy into one place that connects to your real business data, enforces enterprise policies automatically, and lets teams create once and reuse everywhere with shared, trusted components. The cost of building software has collapsed. The cost of governing it hasn't-and that's the problem we solve. Developers and domain experts have already automated over 100 million hours of work on our platform, freeing them to focus on creative problem-solving and strategic work that drives real business value. The people closest to the problem can now build the software to solve it, safely, and within enterprise guardrails. Let's build the future together. WHY WE'R LOOKING FOR YOU: Our Sales Engineering team is critical to Retool. Sales Engineers drive revenue by closely partnering with potential customers and ensuring their success with Retool. Much of the Retool sales process is technical, helping potential customers understand how to build apps and workflows with Retool, deploy on their infrastructure, and connect to critical resources. Building successful relationships with our customers is a key component of this role and you'll leverage your technical background to dive in. Our revenue and business goals this year are aggressive, and we need the right team to help turn prospects into happy Retool customers and expand our footprint in existing accounts. WHO YOU'LL WORK WITH: This role is based out of our London office and focuses on our German-speaking (DACH) customers across EMEA in addition to EMEA as a whole. You'll join our team of Enterprise Sales Engineers and partner closely with our Enterprise Account Executives in a (2AE:1SE) ratio. You'll also work cross-functionally with the rest of the go-to-market team as well as marketing, engineering, and product. You'll be joining a broader team of Retools who are passionate about serving our customers and enjoy collaborating to build an incredibly innovative platform. If this sounds like you, we'd love to hear from you! WHAT YOU'LL DO: Talk with potential customers, understand their problems, and assess whether or not Retool is a good fit Identify relevant technical stakeholders, use cases, timelines, etc., and manage the technical sales process Convince customers and prospects that Retool is the right solution through art-of-the-possible demos, architecture deep-dives, hands-on technical evaluations, and partnering on business case development Showcase the Retool app builder, demonstrating how customers can build apps and automations agentically from their preferred environments whether natively in Retool, Claude Code, Cursor, or Codex Serve as the primary, ongoing technical point of contact for our users in the presales process Act as the voice of the customer, synthesizing and raising themes, feature requests, and blockers to our engineering and product organizations Represent Retool externally via conferences, webinars, etc. Partner with our German-speaking customers and prospects across the DACH region, including occasional onsite visits to Germany THE SKILLSET YOU'LL BRING: Professional fluency in German is required for this role, in addition to fluency in English Experienced presales professional with 2+ years supporting customers and prospects in the Fortune Global 500, FTSE 100, or DAX 40 (or equivalent skillset working deeply with large customers) 5+ years of progressive experience in technical presales roles An enthusiastic, strong, technical generalist Good knowledge in agentic AI, inference, codegen, agent frameworks (e.g., OpenClaw, Hermes), and industry trends Working knowledge of SQL, JavaScript, Python, APIs, etc. Familiarity with AI-assisted development and agentic coding tools (Claude Code, Cursor, Codex) and the Model Context Protocol (MCP) is a plus Experience with web development and containerized software is a plus Strong sales acumen and proven experience partnering with AEs to drive end-to-end sales (e.g., qualification, influencing pricing strategy, etc.) Bonus points for experience using sales frameworks like Command of the Message or MEDDPICC in addition to direct experience with enterprise expansion in large, complex global and European accounts Ability to think on your feet and solve problems during calls with technical customers Must have the right to work in the UK and be based out of (or willing to relocate to) our London office Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.
25/07/2026
Full time
ABOUT RETOOL Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling support workflows, building admin dashboards, and countless processes you might never have thought of. But most companies don't have the resources to properly invest in these tools, leading to a lot of old, clunky internal software, or worse, teams still stuck in manual and spreadsheet workflows. AI has changed who gets to build software. The definition of "developer" now includes analysts, operators, and domain experts creating solutions directly-and the tools they reach for are multiplying by the week. That's both an opportunity and a challenge: as more people build with more AI tools, the risk of shipping ungoverned software into production grows just as fast. At Retool, we're building the platform that makes all of it safe to ship. Build with any AI tool you want, then deploy into one place that connects to your real business data, enforces enterprise policies automatically, and lets teams create once and reuse everywhere with shared, trusted components. The cost of building software has collapsed. The cost of governing it hasn't-and that's the problem we solve. Developers and domain experts have already automated over 100 million hours of work on our platform, freeing them to focus on creative problem-solving and strategic work that drives real business value. The people closest to the problem can now build the software to solve it, safely, and within enterprise guardrails. Let's build the future together. WHY WE'R LOOKING FOR YOU: Our Sales Engineering team is critical to Retool. Sales Engineers drive revenue by closely partnering with potential customers and ensuring their success with Retool. Much of the Retool sales process is technical, helping potential customers understand how to build apps and workflows with Retool, deploy on their infrastructure, and connect to critical resources. Building successful relationships with our customers is a key component of this role and you'll leverage your technical background to dive in. Our revenue and business goals this year are aggressive, and we need the right team to help turn prospects into happy Retool customers and expand our footprint in existing accounts. WHO YOU'LL WORK WITH: This role is based out of our London office and focuses on our German-speaking (DACH) customers across EMEA in addition to EMEA as a whole. You'll join our team of Enterprise Sales Engineers and partner closely with our Enterprise Account Executives in a (2AE:1SE) ratio. You'll also work cross-functionally with the rest of the go-to-market team as well as marketing, engineering, and product. You'll be joining a broader team of Retools who are passionate about serving our customers and enjoy collaborating to build an incredibly innovative platform. If this sounds like you, we'd love to hear from you! WHAT YOU'LL DO: Talk with potential customers, understand their problems, and assess whether or not Retool is a good fit Identify relevant technical stakeholders, use cases, timelines, etc., and manage the technical sales process Convince customers and prospects that Retool is the right solution through art-of-the-possible demos, architecture deep-dives, hands-on technical evaluations, and partnering on business case development Showcase the Retool app builder, demonstrating how customers can build apps and automations agentically from their preferred environments whether natively in Retool, Claude Code, Cursor, or Codex Serve as the primary, ongoing technical point of contact for our users in the presales process Act as the voice of the customer, synthesizing and raising themes, feature requests, and blockers to our engineering and product organizations Represent Retool externally via conferences, webinars, etc. Partner with our German-speaking customers and prospects across the DACH region, including occasional onsite visits to Germany THE SKILLSET YOU'LL BRING: Professional fluency in German is required for this role, in addition to fluency in English Experienced presales professional with 2+ years supporting customers and prospects in the Fortune Global 500, FTSE 100, or DAX 40 (or equivalent skillset working deeply with large customers) 5+ years of progressive experience in technical presales roles An enthusiastic, strong, technical generalist Good knowledge in agentic AI, inference, codegen, agent frameworks (e.g., OpenClaw, Hermes), and industry trends Working knowledge of SQL, JavaScript, Python, APIs, etc. Familiarity with AI-assisted development and agentic coding tools (Claude Code, Cursor, Codex) and the Model Context Protocol (MCP) is a plus Experience with web development and containerized software is a plus Strong sales acumen and proven experience partnering with AEs to drive end-to-end sales (e.g., qualification, influencing pricing strategy, etc.) Bonus points for experience using sales frameworks like Command of the Message or MEDDPICC in addition to direct experience with enterprise expansion in large, complex global and European accounts Ability to think on your feet and solve problems during calls with technical customers Must have the right to work in the UK and be based out of (or willing to relocate to) our London office Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.
Architect Pre-SalesApplylocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: R1660 There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! Position Overview The Pre-Sales & Delivery Architect plays a critical dual role in the EMEA Professional Services organization. Operating at the exact intersection of sales enablement and high-end project execution, this position splits focus evenly: OutSystems Professional Services Architect and Pre-Sales Support.You will act as the technical bridge within the team. On the pre-sales side, you will drive architecture blueprinting, technical scoping, and validation to secure new enterprise business. On the delivery side, you will step directly into customer engagements to lead the technical execution of complex, Agentic AI and low-code solutions. This dual perspective ensures that our pre-sales proposals are grounded in real-world delivery feasibility, and our active delivery projects seamlessly execute on early pre-sales visions. Key Responsibilities 1. Pre-Sales Solution Architecture & Enablement Technical Blueprinting & Scoping: Partner closely with Sales and Solution Delivery Managers (SDMs) to translate customer business discovery into accurate, multi-phased Statements of Work (SOWs) and technical roadmaps. Proof of Concepts (PoCs) & Validation: Design and execute targeted technical demonstrations, architectural spikes, and interactive PoCs to prove solution feasibility, particularly around Agentic AI integrations and complex platform setups. AI-Readiness Assessments: Conduct deep-dive technical audits of client environments to assess integration paths, data readiness, and necessary guardrails for non-deterministic AI workflows. Technical Pitching & Advisory: Serve as the trusted technical authority during sales cycles, instilling confidence in client Enterprise Architects, CTOs, and technical decision-makers regarding our architectural patterns and delivery capabilities. 2 . Professional Services Delivery Architect Architectural Ownership: Act as the Lead Architect on billable customer engagements, owning the technical blueprint for enterprise-grade OutSystems applications and multi-agent AI ecosystems. Delivery Excellence & Quality: Perform code and architecture reviews, oversee integration quality, and ensure delivery teams adhere to high standards of enterprise performance, security, and scalability. Agentic AI Implementation: Direct the practical implementation of LLM orchestration, Retrieval-Augmented Generation (RAG), and "Human-in-the-Loop" (HITL) workflows on live customer projects. Standardization & Playbooks: Package learnings, custom connectors, and architectural patterns from active projects into reusable delivery playbooks to continuously elevate delivery speed and quality across EMEA. Requirements & Qualifications Soft Skills & Behaviors Dual-Mindset Agility: Ability to seamlessly pivot between rapid, commercially driven pre-sales discussions and deep, disciplined project delivery execution. Consultative & Challenger Approach: Comfortable challenging legacy architectural thinking and guiding clients toward scalable, AI-native patterns. Commercial Awareness: Mindful of time-to-value (TTFV), project margins, and scope boundaries during both pre-sales scoping and active delivery. Technical Influence: Skillful at building trust with both internal delivery teams and executive client stakeholders. Technical & Functional Skills OutSystems Platform Mastery: Deep, hands-on expertise in the OutSystems low-code platform, including advanced integration patterns, core architecture design, and performance tuning. Agentic AI Architecture: Practical knowledge of multi-agent orchestration, strategic prompt engineering, vector databases (RAG), and establishing token cost and data privacy guardrails. Estimation & Delivery Methodologies: Strong background in Agile/Scrum delivery, defining MVP boundaries, and creating realistic work-breakdown structures for SOWs. Experience & Education Experience: 6+ years of combined experience in Enterprise Solution Architecture, Technical Pre-Sales, or Technical Delivery within an IT Professional Services environment. Track Record: Proven success in both winning complex software deals through technical leadership and successfully delivering high-value enterprise applications. Education: Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or a related field. Required & Valued Certifications Required: OutSystems Architecture / Expert Developer Certification. Valued: OutSystems Specialist Agentic AI Certification. Plus: TOGAF, Cloud Architect (AWS/Azure), or Agile/Scrum certifications. More about OutSystemsOutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration.OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and includes a thriving, worldwide community of remote employees.Our customers are some of the world's most recognizable brands across diverse industries- such as Toyota, Heineken, Bosch, KeyBank, and UCLA-who trust OutSystems to deliver ROI and transformational impact.Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports. Working at OutSystemsOur culture is built on our core values of Trust, Customer Success, Innovation, and Alignment. We operate as one global OutSystems team, taking ownership to pursue our vision of being the AI platform enterprise leaders trust to build, secure, and evolve their most critical applications and systems.What do we have to offer you? A company at the vanguard of the agentic revolution, where we don't just react to AI innovation-we architect it. Joining OutSystems means stepping onto a high-growth rocket ship that combines the fearless agility of a startup with the sophisticated, global foundation of an enterprise powerhouse. Real growth opportunities. We don't just talk about development; we invest in it through structured programs designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialized AI skills through our Professional Development Fund and Internal Mobility Program, we provide the resources to get you there. A global collective of world-class talent, where you'll collaborate with enterprise software legends and sought-after thought leaders. At OutSystems, our industry experts aren't just visionaries-they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together.OutSystems nurtures an inclusive culture where talented individuals from all backgrounds are empowered to learn, experiment and make an impact We believe that driving our next phase of growth requires the radical creativity that only comes from diverse perspectives. We are committed to building a team as global and diverse as the organizations we serve, ensuring every individual can perform to their full potential. As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status. Why work here?OutSystems is the leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform. We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration . click apply for full job details
24/07/2026
Full time
Architect Pre-SalesApplylocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: R1660 There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! Position Overview The Pre-Sales & Delivery Architect plays a critical dual role in the EMEA Professional Services organization. Operating at the exact intersection of sales enablement and high-end project execution, this position splits focus evenly: OutSystems Professional Services Architect and Pre-Sales Support.You will act as the technical bridge within the team. On the pre-sales side, you will drive architecture blueprinting, technical scoping, and validation to secure new enterprise business. On the delivery side, you will step directly into customer engagements to lead the technical execution of complex, Agentic AI and low-code solutions. This dual perspective ensures that our pre-sales proposals are grounded in real-world delivery feasibility, and our active delivery projects seamlessly execute on early pre-sales visions. Key Responsibilities 1. Pre-Sales Solution Architecture & Enablement Technical Blueprinting & Scoping: Partner closely with Sales and Solution Delivery Managers (SDMs) to translate customer business discovery into accurate, multi-phased Statements of Work (SOWs) and technical roadmaps. Proof of Concepts (PoCs) & Validation: Design and execute targeted technical demonstrations, architectural spikes, and interactive PoCs to prove solution feasibility, particularly around Agentic AI integrations and complex platform setups. AI-Readiness Assessments: Conduct deep-dive technical audits of client environments to assess integration paths, data readiness, and necessary guardrails for non-deterministic AI workflows. Technical Pitching & Advisory: Serve as the trusted technical authority during sales cycles, instilling confidence in client Enterprise Architects, CTOs, and technical decision-makers regarding our architectural patterns and delivery capabilities. 2 . Professional Services Delivery Architect Architectural Ownership: Act as the Lead Architect on billable customer engagements, owning the technical blueprint for enterprise-grade OutSystems applications and multi-agent AI ecosystems. Delivery Excellence & Quality: Perform code and architecture reviews, oversee integration quality, and ensure delivery teams adhere to high standards of enterprise performance, security, and scalability. Agentic AI Implementation: Direct the practical implementation of LLM orchestration, Retrieval-Augmented Generation (RAG), and "Human-in-the-Loop" (HITL) workflows on live customer projects. Standardization & Playbooks: Package learnings, custom connectors, and architectural patterns from active projects into reusable delivery playbooks to continuously elevate delivery speed and quality across EMEA. Requirements & Qualifications Soft Skills & Behaviors Dual-Mindset Agility: Ability to seamlessly pivot between rapid, commercially driven pre-sales discussions and deep, disciplined project delivery execution. Consultative & Challenger Approach: Comfortable challenging legacy architectural thinking and guiding clients toward scalable, AI-native patterns. Commercial Awareness: Mindful of time-to-value (TTFV), project margins, and scope boundaries during both pre-sales scoping and active delivery. Technical Influence: Skillful at building trust with both internal delivery teams and executive client stakeholders. Technical & Functional Skills OutSystems Platform Mastery: Deep, hands-on expertise in the OutSystems low-code platform, including advanced integration patterns, core architecture design, and performance tuning. Agentic AI Architecture: Practical knowledge of multi-agent orchestration, strategic prompt engineering, vector databases (RAG), and establishing token cost and data privacy guardrails. Estimation & Delivery Methodologies: Strong background in Agile/Scrum delivery, defining MVP boundaries, and creating realistic work-breakdown structures for SOWs. Experience & Education Experience: 6+ years of combined experience in Enterprise Solution Architecture, Technical Pre-Sales, or Technical Delivery within an IT Professional Services environment. Track Record: Proven success in both winning complex software deals through technical leadership and successfully delivering high-value enterprise applications. Education: Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or a related field. Required & Valued Certifications Required: OutSystems Architecture / Expert Developer Certification. Valued: OutSystems Specialist Agentic AI Certification. Plus: TOGAF, Cloud Architect (AWS/Azure), or Agile/Scrum certifications. More about OutSystemsOutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration.OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and includes a thriving, worldwide community of remote employees.Our customers are some of the world's most recognizable brands across diverse industries- such as Toyota, Heineken, Bosch, KeyBank, and UCLA-who trust OutSystems to deliver ROI and transformational impact.Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports. Working at OutSystemsOur culture is built on our core values of Trust, Customer Success, Innovation, and Alignment. We operate as one global OutSystems team, taking ownership to pursue our vision of being the AI platform enterprise leaders trust to build, secure, and evolve their most critical applications and systems.What do we have to offer you? A company at the vanguard of the agentic revolution, where we don't just react to AI innovation-we architect it. Joining OutSystems means stepping onto a high-growth rocket ship that combines the fearless agility of a startup with the sophisticated, global foundation of an enterprise powerhouse. Real growth opportunities. We don't just talk about development; we invest in it through structured programs designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialized AI skills through our Professional Development Fund and Internal Mobility Program, we provide the resources to get you there. A global collective of world-class talent, where you'll collaborate with enterprise software legends and sought-after thought leaders. At OutSystems, our industry experts aren't just visionaries-they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together.OutSystems nurtures an inclusive culture where talented individuals from all backgrounds are empowered to learn, experiment and make an impact We believe that driving our next phase of growth requires the radical creativity that only comes from diverse perspectives. We are committed to building a team as global and diverse as the organizations we serve, ensuring every individual can perform to their full potential. As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status. Why work here?OutSystems is the leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform. We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration . click apply for full job details
Quality Information System Analyst - Fixed Term Contract (Maternity Cover) The Company Eisai is a leading research based pharmaceutical organisation with an extensive portfolio across the Oncology, Neurology and Pain therapy areas. By joining Eisai, you will be working for an organisation with a human healthcare philosophy, which means that we put the patient first in everything we do. Your new role We are looking for a Quality Information System Analyst to support a maternity cover. You will sit within the IT team of the manufacturing site and a key driver of the transformation journey. You will work closely with business teams in Manufacturing, other IT teams and 3rd party vendors to deliver new business systems/IT solutions. In addition, you will continue to provide IT technical support & management through the life cycle of the manufacturing business systems post deployment via IT issue resolution, improvements, upgrades, interface support, security compliance management, licence & service contract management & PC hardware strategy. You will start with the focus on Quality Systems such as LIMS, CDS, other QC equipment applications, but can expand when and where required. With the purpose to be 'the gateway to patients worldwide', the organisation drives to become 'Smarter' with a more integrated, automated, and real data driven operation. We therefore have started our digital transformation journey towards Smart factory. What are we looking for? Bachelor's degree in computer science, Information Systems, or another related field. Or equivalent work experience working in a regulated environment being particularly desirable. Work experience in supporting pharmaceutical quality and manufacturing systems and pharmaceutical processes Computer Systems Validation (CSV), GAMP5 trained or equivalent experience. Knowledge and hands on experience in IT support to LIMS, CDS and Quality Systems a must ITILv4 trained or equivalent experience Some project management experience an advantage Knowledge in data management, analytics and database management an advantage SQL Pharmaceutical Quality Management Systems and Laboratory Systems would be advantageous Agile Methodology What we offer in return Eisai offers a competitive salary and excellent wider benefits package that includes, Hybrid working - 2 3 days per week onsite Electric charging points for Electric/Hybrid vehicles Discretionary Bonus Free onsite parking Subsidised onsite restaurant and coffee shop Learning and development opportunities Well being & mental health awareness programmes Multi faith prayer room You will also be based out of our excellent EMEA Knowledge Centre (EKC) facility, which is our EU Headquarters, and offers an inclusive, and collaborative working environment. What you need to do next If you are interested in this position, please click 'apply now' at the top of this advert. Upon submitting your application, you will be asked to complete your profile and upload a copy of your CV along with any additional information to support your application. If you have any questions, please contact us on Eisai Recruitment Statement Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. We look forward to receiving your application. We believe that diverse and inclusive teams promote wellbeing, learning and innovation, helping Eisai serve our patients, their families, our employees, and society. Our commitment is: to embrace and celebrate our differences, respecting and valuing each other. to include equity, diversity, and inclusion practices in all that we do so everyone has a full sense of belonging. to value individual talent where every employee can be themselves and thrive in an environment of openness, trust, and integrity
24/07/2026
Full time
Quality Information System Analyst - Fixed Term Contract (Maternity Cover) The Company Eisai is a leading research based pharmaceutical organisation with an extensive portfolio across the Oncology, Neurology and Pain therapy areas. By joining Eisai, you will be working for an organisation with a human healthcare philosophy, which means that we put the patient first in everything we do. Your new role We are looking for a Quality Information System Analyst to support a maternity cover. You will sit within the IT team of the manufacturing site and a key driver of the transformation journey. You will work closely with business teams in Manufacturing, other IT teams and 3rd party vendors to deliver new business systems/IT solutions. In addition, you will continue to provide IT technical support & management through the life cycle of the manufacturing business systems post deployment via IT issue resolution, improvements, upgrades, interface support, security compliance management, licence & service contract management & PC hardware strategy. You will start with the focus on Quality Systems such as LIMS, CDS, other QC equipment applications, but can expand when and where required. With the purpose to be 'the gateway to patients worldwide', the organisation drives to become 'Smarter' with a more integrated, automated, and real data driven operation. We therefore have started our digital transformation journey towards Smart factory. What are we looking for? Bachelor's degree in computer science, Information Systems, or another related field. Or equivalent work experience working in a regulated environment being particularly desirable. Work experience in supporting pharmaceutical quality and manufacturing systems and pharmaceutical processes Computer Systems Validation (CSV), GAMP5 trained or equivalent experience. Knowledge and hands on experience in IT support to LIMS, CDS and Quality Systems a must ITILv4 trained or equivalent experience Some project management experience an advantage Knowledge in data management, analytics and database management an advantage SQL Pharmaceutical Quality Management Systems and Laboratory Systems would be advantageous Agile Methodology What we offer in return Eisai offers a competitive salary and excellent wider benefits package that includes, Hybrid working - 2 3 days per week onsite Electric charging points for Electric/Hybrid vehicles Discretionary Bonus Free onsite parking Subsidised onsite restaurant and coffee shop Learning and development opportunities Well being & mental health awareness programmes Multi faith prayer room You will also be based out of our excellent EMEA Knowledge Centre (EKC) facility, which is our EU Headquarters, and offers an inclusive, and collaborative working environment. What you need to do next If you are interested in this position, please click 'apply now' at the top of this advert. Upon submitting your application, you will be asked to complete your profile and upload a copy of your CV along with any additional information to support your application. If you have any questions, please contact us on Eisai Recruitment Statement Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. We look forward to receiving your application. We believe that diverse and inclusive teams promote wellbeing, learning and innovation, helping Eisai serve our patients, their families, our employees, and society. Our commitment is: to embrace and celebrate our differences, respecting and valuing each other. to include equity, diversity, and inclusion practices in all that we do so everyone has a full sense of belonging. to value individual talent where every employee can be themselves and thrive in an environment of openness, trust, and integrity
Data Engineer (Mid Level ), GlobalApplylocations: London, Englandtime type: Full timeposted on: Posted Todayjob requisition id: R23540# About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.# Position Overview This position will be based at our office in London in alignment with our flexible work policy. (3 days on site, 2 days from home). Vantage Data Centers is seeking a Mid Level Data Engineer to help build, operate, and scale our enterprise data platform. This role is designed for an engineer who can operate independently, execute reliably in a fast paced environment, and take ownership of data pipelines and datasets with minimal ramp up.As part of the Data Engineering & Business Intelligence team, you will be responsible for delivering production ready data solutions that support analytics, reporting, and emerging AI enabled use cases. You will work closely with senior data engineers and business partners, but this role assumes a self starter mindset with the ability to move from requirements to implementation without constant oversight.Success in this position requires comfort with ambiguity, strong execution discipline, and accountability for results.# Essential Job Functions Design, build, and maintain reliable, scalable data pipelines using Python and PySpark on the Microsoft Azure data platform. Develop and operate batch and incremental data pipelines leveraging Azure Data Factory for orchestration and Azure Data Lake Storage Gen2 as the primary data store. Independently implement SQL- and Spark based transformations to produce curated datasets that support enterprise reporting, analytics, and downstream consumption. Take ownership of assigned data pipelines and datasets, including monitoring, troubleshooting, and performance optimization in production environments. Work with Azure Synapse (dedicated or serverless where applicable) to support analytical workloads and data consumption patterns. Collaborate with business analysts and cross functional stakeholders to translate data requirements into practical, working data solutions. Prepare and structure data to support advanced analytics and AI enabled use cases by ensuring data quality, consistency, and documentation. Apply established data governance, security, and engineering standards to ensure compliant, maintainable, and scalable solutions. Participate in code reviews, technical discussions, and platform improvement initiatives as an active contributor. Proactively identify data quality issues, pipeline risks, and improvement opportunities, and communicate them clearly in a fast paced environment.# Duties Develop and maintain PySpark notebooks and jobs to ingest, transform, and curate data within the enterprise data platform. Build and modify Azure Data Factory pipelines for batch and incremental data ingestion. Implement Spark based transformations that write curated datasets to Azure Data Lake Storage Gen2 using established folder structures and naming conventions. Create and maintain SQL views and tables in Azure Synapse to support analytics and reporting use cases. Respond to pipeline failures, data validation issues, and operational alerts. Perform basic performance tuning of Spark jobs (e.g., partitioning, filtering, incremental logic) within established architectural patterns and standards. Validate data outputs with business partners and address data defects or discrepancies. Commit code using Git, follow branching standards, and participate in pull request reviews. Update documentation for pipelines, datasets, and operational runbooks as changes are made. Execute assigned backlog items within sprint timelines and raise risks or blockers early. Additional duties as assigned by management# Job Requirements Education & Experience Bachelor's degree in Engineering, Computer Science, Data Analytics, or a related field, or equivalent experience. Minimum of 3-5 years of experience in data engineering or analytics engineering. Proficiency in Python for building and maintaining data pipelines, automation, and data processing workflows, including use of PySpark. Proficiency in SQL for querying, transformation, and analytical data processing. Solid understanding of ETL/ELT pipelines, data transformation patterns, and data integration concepts. Experience analyzing enterprise data sources to identify data relationships, transformations, and business rules. Experience building solutions on the Microsoft Azure platform with exposure to services such as Azure Data Factory, Azure Synapse, Azure Data Lake Storage Gen2, and related analytics services. Experience working with source control and CI/CD workflows using tools such as GitHub or Azure DevOps. Working knowledge of data modeling fundamentals, including fact and dimension tables. Strong communication and interpersonal skills with the ability to collaborate across teams in a fast paced environment. Experience working in Agile development environments. Experience using collaboration and project tracking tools such as Jira or similar tools. Travel required is expected to be up to 10% but may increase over time as the business evolves. Desired Qualifications Experience working with distributed data processing frameworks, including Apache Spark. Exposure to advanced analytics or AI adjacent data use cases, including preparing data for machine learning or intelligent applications. Familiarity with additional Azure services such as Azure Functions or Logic Apps in support of data workflows. Experience supporting data platform enhancement, refactoring, or modernization initiatives. Familiarity with data quality, reliability, and operational best practices in production environments. Experience working in a scaling or fast paced organization where priorities evolve quickly.# Want to find out more about the Technology and Systems Department? The Technology & Systems department drives technological innovation for the company and advances the technology strategy to support global growth. This includes IT, Software Development, OT / Automation Systems, and business process improvement. At Vantage, we are very hands on. In most cases, we specify, purchase, configure and maintain all networking and server hardware. We also work closely with partner VARs to learn about the latest technology changes so we can make informed purchase decisions. The Technology & Systems department participates in designing each of our new data center building's networking infrastructure, including but not limited to diverse pathways connecting to carriers, meet-me room (MMR) hosting (rack, cabs, ladders, cross connect panels ), wireless AP coverage, etc.We rely on extreme collaboration with Sales, Construction, Operations and Corporate Functions to drive simplification, establish global standards with continuous improvement and speed to value. We are working to build a reliable, scalable, sustainable, and secure technology roadmap/landscape that enables us to better serve our customers and employees and be the partner of choice. Our focus is on speed to value with financial and execution discipline. We strive to double the good, halve the bad, in half the time. operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.
24/07/2026
Full time
Data Engineer (Mid Level ), GlobalApplylocations: London, Englandtime type: Full timeposted on: Posted Todayjob requisition id: R23540# About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.# Position Overview This position will be based at our office in London in alignment with our flexible work policy. (3 days on site, 2 days from home). Vantage Data Centers is seeking a Mid Level Data Engineer to help build, operate, and scale our enterprise data platform. This role is designed for an engineer who can operate independently, execute reliably in a fast paced environment, and take ownership of data pipelines and datasets with minimal ramp up.As part of the Data Engineering & Business Intelligence team, you will be responsible for delivering production ready data solutions that support analytics, reporting, and emerging AI enabled use cases. You will work closely with senior data engineers and business partners, but this role assumes a self starter mindset with the ability to move from requirements to implementation without constant oversight.Success in this position requires comfort with ambiguity, strong execution discipline, and accountability for results.# Essential Job Functions Design, build, and maintain reliable, scalable data pipelines using Python and PySpark on the Microsoft Azure data platform. Develop and operate batch and incremental data pipelines leveraging Azure Data Factory for orchestration and Azure Data Lake Storage Gen2 as the primary data store. Independently implement SQL- and Spark based transformations to produce curated datasets that support enterprise reporting, analytics, and downstream consumption. Take ownership of assigned data pipelines and datasets, including monitoring, troubleshooting, and performance optimization in production environments. Work with Azure Synapse (dedicated or serverless where applicable) to support analytical workloads and data consumption patterns. Collaborate with business analysts and cross functional stakeholders to translate data requirements into practical, working data solutions. Prepare and structure data to support advanced analytics and AI enabled use cases by ensuring data quality, consistency, and documentation. Apply established data governance, security, and engineering standards to ensure compliant, maintainable, and scalable solutions. Participate in code reviews, technical discussions, and platform improvement initiatives as an active contributor. Proactively identify data quality issues, pipeline risks, and improvement opportunities, and communicate them clearly in a fast paced environment.# Duties Develop and maintain PySpark notebooks and jobs to ingest, transform, and curate data within the enterprise data platform. Build and modify Azure Data Factory pipelines for batch and incremental data ingestion. Implement Spark based transformations that write curated datasets to Azure Data Lake Storage Gen2 using established folder structures and naming conventions. Create and maintain SQL views and tables in Azure Synapse to support analytics and reporting use cases. Respond to pipeline failures, data validation issues, and operational alerts. Perform basic performance tuning of Spark jobs (e.g., partitioning, filtering, incremental logic) within established architectural patterns and standards. Validate data outputs with business partners and address data defects or discrepancies. Commit code using Git, follow branching standards, and participate in pull request reviews. Update documentation for pipelines, datasets, and operational runbooks as changes are made. Execute assigned backlog items within sprint timelines and raise risks or blockers early. Additional duties as assigned by management# Job Requirements Education & Experience Bachelor's degree in Engineering, Computer Science, Data Analytics, or a related field, or equivalent experience. Minimum of 3-5 years of experience in data engineering or analytics engineering. Proficiency in Python for building and maintaining data pipelines, automation, and data processing workflows, including use of PySpark. Proficiency in SQL for querying, transformation, and analytical data processing. Solid understanding of ETL/ELT pipelines, data transformation patterns, and data integration concepts. Experience analyzing enterprise data sources to identify data relationships, transformations, and business rules. Experience building solutions on the Microsoft Azure platform with exposure to services such as Azure Data Factory, Azure Synapse, Azure Data Lake Storage Gen2, and related analytics services. Experience working with source control and CI/CD workflows using tools such as GitHub or Azure DevOps. Working knowledge of data modeling fundamentals, including fact and dimension tables. Strong communication and interpersonal skills with the ability to collaborate across teams in a fast paced environment. Experience working in Agile development environments. Experience using collaboration and project tracking tools such as Jira or similar tools. Travel required is expected to be up to 10% but may increase over time as the business evolves. Desired Qualifications Experience working with distributed data processing frameworks, including Apache Spark. Exposure to advanced analytics or AI adjacent data use cases, including preparing data for machine learning or intelligent applications. Familiarity with additional Azure services such as Azure Functions or Logic Apps in support of data workflows. Experience supporting data platform enhancement, refactoring, or modernization initiatives. Familiarity with data quality, reliability, and operational best practices in production environments. Experience working in a scaling or fast paced organization where priorities evolve quickly.# Want to find out more about the Technology and Systems Department? The Technology & Systems department drives technological innovation for the company and advances the technology strategy to support global growth. This includes IT, Software Development, OT / Automation Systems, and business process improvement. At Vantage, we are very hands on. In most cases, we specify, purchase, configure and maintain all networking and server hardware. We also work closely with partner VARs to learn about the latest technology changes so we can make informed purchase decisions. The Technology & Systems department participates in designing each of our new data center building's networking infrastructure, including but not limited to diverse pathways connecting to carriers, meet-me room (MMR) hosting (rack, cabs, ladders, cross connect panels ), wireless AP coverage, etc.We rely on extreme collaboration with Sales, Construction, Operations and Corporate Functions to drive simplification, establish global standards with continuous improvement and speed to value. We are working to build a reliable, scalable, sustainable, and secure technology roadmap/landscape that enables us to better serve our customers and employees and be the partner of choice. Our focus is on speed to value with financial and execution discipline. We strive to double the good, halve the bad, in half the time. operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.
Job title: MiFID Regulatory Reporting Business Analyst Job Type: Temporary (PAYE) Contract Duration: 12 Months Department: Operations Location: London Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Department Overview EMEA Regulatory Operations conduct an Oversight model of the BAU process and controls managed by the Regulatory Operations team in Powai. Coverage of regulations include SFTR, EMIR, MiFID & Central Bank reporting. Role description We are looking for a Regulatory Technology Business Analyst with strong MiFID experience to support the delivery of regulatory change initiatives. The role sits within the Regulatory Operations area working alongside the Change team, compliance and technology, on rule interpretations and translating the regulatory requirements into business requirements and jiras. You will work closely with stakeholders across Front Office, Compliance, Operations and Technology to ensure the regulatory obligations interpreted with Compliance are implemented within the relevant systems and processes Key Responsibilities Analyse and work with Compliance on regulatory interpretations with a focus on MiFIDIII (Transaction Reporting) Translate Regulatory Rules / Interps into Business and Functional requirements based on the firms business scenarios Conduct gap analyses between current state processes/ systems and regulatory expectations ensuring processes and reconciliations are reviewed and updated to accommodate regulatory change. Collaborate with technology to design and implement the optimal solutions Assist in the production of process flows, business requirement documents, functional specs) Facilitate stakeholder discussions / workshops across business and technical teams Assist with UAT planning, execution and issue management Key Skills / Experience / Qualifications Experience delivering regulatory change on a contract basis. Deep understanding of MiFID II/ MIFIR regulations Experience with regulatory reporting (eg. Transaction Reporting) and ability to quickly understand complex systems and data flows. Ability to translate complex regulatory language into business requirements in the context of the firms business scenarios Strong communication skills and stakeholder management across senior management, business and technology teams across locations Understanding of trade lifecycle across multiple asset classes Experience working on Regulatory Reporting systems Experience with tools such as Jira and Confluence Strong analytical skills and detail oriented. Proactive and collaborative mindset with strong problem-solving ability. Nomura competencies Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the UK (who require a Tier 2 Skilled Worker visa) we can only employ them if we can provide evidence that this is a genuine vacancy for a qualified role. Diversity & Inclusion Nomura is an equal opportunity employer. We value diversity and are committed to ensuring we best reflect the diversity of the communities we serve creating an inclusive environment for all our employees. We welcome all applications and do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us. Nomura is an Equal Opportunity Employer Nomura is an Equal Opportunity Employer
24/07/2026
Full time
Job title: MiFID Regulatory Reporting Business Analyst Job Type: Temporary (PAYE) Contract Duration: 12 Months Department: Operations Location: London Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Department Overview EMEA Regulatory Operations conduct an Oversight model of the BAU process and controls managed by the Regulatory Operations team in Powai. Coverage of regulations include SFTR, EMIR, MiFID & Central Bank reporting. Role description We are looking for a Regulatory Technology Business Analyst with strong MiFID experience to support the delivery of regulatory change initiatives. The role sits within the Regulatory Operations area working alongside the Change team, compliance and technology, on rule interpretations and translating the regulatory requirements into business requirements and jiras. You will work closely with stakeholders across Front Office, Compliance, Operations and Technology to ensure the regulatory obligations interpreted with Compliance are implemented within the relevant systems and processes Key Responsibilities Analyse and work with Compliance on regulatory interpretations with a focus on MiFIDIII (Transaction Reporting) Translate Regulatory Rules / Interps into Business and Functional requirements based on the firms business scenarios Conduct gap analyses between current state processes/ systems and regulatory expectations ensuring processes and reconciliations are reviewed and updated to accommodate regulatory change. Collaborate with technology to design and implement the optimal solutions Assist in the production of process flows, business requirement documents, functional specs) Facilitate stakeholder discussions / workshops across business and technical teams Assist with UAT planning, execution and issue management Key Skills / Experience / Qualifications Experience delivering regulatory change on a contract basis. Deep understanding of MiFID II/ MIFIR regulations Experience with regulatory reporting (eg. Transaction Reporting) and ability to quickly understand complex systems and data flows. Ability to translate complex regulatory language into business requirements in the context of the firms business scenarios Strong communication skills and stakeholder management across senior management, business and technology teams across locations Understanding of trade lifecycle across multiple asset classes Experience working on Regulatory Reporting systems Experience with tools such as Jira and Confluence Strong analytical skills and detail oriented. Proactive and collaborative mindset with strong problem-solving ability. Nomura competencies Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the UK (who require a Tier 2 Skilled Worker visa) we can only employ them if we can provide evidence that this is a genuine vacancy for a qualified role. Diversity & Inclusion Nomura is an equal opportunity employer. We value diversity and are committed to ensuring we best reflect the diversity of the communities we serve creating an inclusive environment for all our employees. We welcome all applications and do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us. Nomura is an Equal Opportunity Employer Nomura is an Equal Opportunity Employer
Senior Project ManagerApplylocations: United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR111263 Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day. The Sr. Project Manager, Professional Services for UKI EMEA, is a vital member of the local account team as she/he manages the day-to-day operations of key customer projects with responsibility for tracking project status and profitability, coordinating project resources, managing client expectations, and leveraging project experience throughout the team. Primary interface with the customer to manage the triple constraints (schedule, scope, budget) and to help resolve issues. Understands the client's business very well and establishes inroads into the organisation of the account to increase Genesys visibility. Responsible for all Genesys personnel incl. sub contractors working on the project. Manages all financial aspects of the projects including forecasting and revenue recognition. Is able to build on the foundations of the delivery, and drive Value Realisation from existing or new developments and channel Core to our vision around Experience as a Service is building Trust and Empathy with our customers and partner ecosystem and as Project lead, you will be in the forefront. The primary responsibilities for this role include (but are not limited to): Provide project management of key, large & complex solution engagements, with a value of Services from $50k upwards to projects with total value in excess of $3m, including customer sign off. Manage all aspects of the project delivery including project schedule, risk management and risk mitigation plan, scope documentation, scheduling resources, setting goals and priorities, reporting project status, tracking and resolving issues and customer acceptance. Implement change management process on engagements. Follow standard PS Operational processes and guidelines. Ensure engagements are on time and on budget. Achieve customer satisfaction goals. Maintain close links with other functions in Professional Services and other Company departments especially Sales, Pre-Sales and Marketing, Support, and Education. Maintain quality relationships between our clients, strategic partners and/or third party providers. Generate incremental license and services revenue through direct customer contact. Achieve profitability goals by providing high-quality, innovative solutions and efficient delivery services. Proven track record in driving customer relationships, and exceeding customer expectations. Minimum Requirements: 5+ years relevant experience in the IT industry ideally in the Contact Centre, Telecommunication and/or CRM market. Proven IT Project Management experience, including budgeting, of complex solutions. University degree in Engineering, Economics, Management or equivalent. Understands at least 1 industry segment (e.g. Telecommunications) and has an understanding of computer architecture, open systems products (hardware and software), project management tools and methodologies, customer and Professional Services. Full understanding of Contact Centre Market and the Cloud enablement we play in Ability to take the initiative, trouble-shoot, build relationships, develop a team, solicit/gain support inside and outside of Professional Services. Ability to work unsupervised and in a proactive manner. Proven ability to work under pressure both within a team and on your own. Excellent presentation skills. Very good verbal and written skills in English and ideally other languages Computer literate in the use of MSOffice, MS Project or similar, word processing, spreadsheet, presentation and project control tools. Willing to travel extensively throughout UK and Europe, as restrictions allow. Full clean driving license. Desirable Skills: Project Management Certification, e.g. Prince2, PMI. Certified Genesys Engineer 7.x + Exposure to Genesys technical solutions. Will have had exposure to the Genesys product suite to a level that you are able to discuss simple solutions. About Us: Genesys powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry's customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via , Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog. Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. Working at Genesys AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support. Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families. Recognized globally - Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, our team will follow up with the final steps.Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.Get notified about relevant opportunities. # Be the one building what's next - where AI, experience and impact come together. Employee Referral If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at . You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
23/07/2026
Full time
Senior Project ManagerApplylocations: United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR111263 Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day. The Sr. Project Manager, Professional Services for UKI EMEA, is a vital member of the local account team as she/he manages the day-to-day operations of key customer projects with responsibility for tracking project status and profitability, coordinating project resources, managing client expectations, and leveraging project experience throughout the team. Primary interface with the customer to manage the triple constraints (schedule, scope, budget) and to help resolve issues. Understands the client's business very well and establishes inroads into the organisation of the account to increase Genesys visibility. Responsible for all Genesys personnel incl. sub contractors working on the project. Manages all financial aspects of the projects including forecasting and revenue recognition. Is able to build on the foundations of the delivery, and drive Value Realisation from existing or new developments and channel Core to our vision around Experience as a Service is building Trust and Empathy with our customers and partner ecosystem and as Project lead, you will be in the forefront. The primary responsibilities for this role include (but are not limited to): Provide project management of key, large & complex solution engagements, with a value of Services from $50k upwards to projects with total value in excess of $3m, including customer sign off. Manage all aspects of the project delivery including project schedule, risk management and risk mitigation plan, scope documentation, scheduling resources, setting goals and priorities, reporting project status, tracking and resolving issues and customer acceptance. Implement change management process on engagements. Follow standard PS Operational processes and guidelines. Ensure engagements are on time and on budget. Achieve customer satisfaction goals. Maintain close links with other functions in Professional Services and other Company departments especially Sales, Pre-Sales and Marketing, Support, and Education. Maintain quality relationships between our clients, strategic partners and/or third party providers. Generate incremental license and services revenue through direct customer contact. Achieve profitability goals by providing high-quality, innovative solutions and efficient delivery services. Proven track record in driving customer relationships, and exceeding customer expectations. Minimum Requirements: 5+ years relevant experience in the IT industry ideally in the Contact Centre, Telecommunication and/or CRM market. Proven IT Project Management experience, including budgeting, of complex solutions. University degree in Engineering, Economics, Management or equivalent. Understands at least 1 industry segment (e.g. Telecommunications) and has an understanding of computer architecture, open systems products (hardware and software), project management tools and methodologies, customer and Professional Services. Full understanding of Contact Centre Market and the Cloud enablement we play in Ability to take the initiative, trouble-shoot, build relationships, develop a team, solicit/gain support inside and outside of Professional Services. Ability to work unsupervised and in a proactive manner. Proven ability to work under pressure both within a team and on your own. Excellent presentation skills. Very good verbal and written skills in English and ideally other languages Computer literate in the use of MSOffice, MS Project or similar, word processing, spreadsheet, presentation and project control tools. Willing to travel extensively throughout UK and Europe, as restrictions allow. Full clean driving license. Desirable Skills: Project Management Certification, e.g. Prince2, PMI. Certified Genesys Engineer 7.x + Exposure to Genesys technical solutions. Will have had exposure to the Genesys product suite to a level that you are able to discuss simple solutions. About Us: Genesys powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry's customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via , Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog. Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. Working at Genesys AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support. Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families. Recognized globally - Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, our team will follow up with the final steps.Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.Get notified about relevant opportunities. # Be the one building what's next - where AI, experience and impact come together. Employee Referral If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at . You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
IT Manager, Commercial ApplicationsEdinburgh, ScotlandFind out how well you match with this jobJob IDJR120025 The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us. You must have the Right to Work in the UK. Sponsorship is not available for this role Role Summary: The EMEA Applications team are a small but rapidly growing IT ream responsible for supporting and implementing small to large changes to our core business systems. These are primarily Oracle Fusion, and Oracle Service Cloud connected via a microservices based set of integrations. The core business process that the EMEA Applications team supports is Order to Cash, which requires constant engagement with our Sales, Operations, Supply Chain, and Finance colleagues. We have development teams based in Europe, US, and Asia.This role will directly manage teams that support commercial applications and the associated integrations and provide technical leadership. The primary commercial applications are Salesforce for order entry, Fluent for Order Management, a custom-built e-Commerce platform, and integrations technologies including Electronic Data Interchange (EDI) and java based microservices. This is a management role that requires a broad technical understanding of both Software as a Service Platforms and connections between them. Previous team leadership experience is essential. The successful candidate will be responsible for all people management processes as well as ensuring that expectations of project, small change, and production support demands are met. This position will work closely with Project Managers and the Production Support Manager and third-party consultants to ensure demand is fulfilled in line with overall business priorities. Candidates must have full development lifecycle experience of managing multiple technical disciplines in a global enterprise application setting. Essential Duties and Responsibilities: Line management duties including recruitment, goal setting, and performance management Task co-ordination supporting the Technical Delivery teams and 3rd party development partners Liaise with managers/leads of global shared teams to co-ordinate project deliverables Work alongside the Production Support Manager to support incident and request resolution SLAs Work closely with the Technical Delivery Analyst and IT Project Managers to provision application development capability throughout project lifecycles Provide Test Leads with defect management support for incidents, enhancements, and project test cycles. Work alongside the Production Support Manager on production releases Work alongside the Environments Lead to ensure environments for all workstreams are managed effectively Work with global technical architecture teams to represent EMEA business and regional IT needs. Ensure compliance with global IT policies, standards, and processes. Work with Team Leads to ensure all relevant technical documentation is up-to-date and managed effectively. Required Qualifications/Experience: Minimum 5 years' experience managing applications and or integrations teams Line management responsibilities including recruitment, performance management and talent development Comprehensive knowledge of all aspects of various Waterfall / Agile / Hybrid SDLC processes Vendor Management, incl Statements of Work, Budgeting, Invoicing etc Experience of IT application support processes (ITIL) Experience of Salesforce essential, Service-Now and JIRA or equivalent desirable. Excellent written/oral communication and relationship management skills Drive and enthusiasm with ability to see the bigger picture Ability to work flexibly in a demanding and fast paced environment Worked in global setting dealing with multi-discipline teams in multiple time zones Preferred Qualifications: Functional knowledge of Order to Cash (O2C) processing including e-Commerce Experience of java based microservices beneficial Exposure to Salesforce Sales Cloud and Oracle Fusion beneficial Travel Required: Up to 10% Experience and Education Requirements: Typically requires a Bachelor's degree with 8-12 years of industry experience Requires a degree in a technical discipline 2-5 years of previous management or lead experience Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
22/07/2026
Full time
IT Manager, Commercial ApplicationsEdinburgh, ScotlandFind out how well you match with this jobJob IDJR120025 The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us. You must have the Right to Work in the UK. Sponsorship is not available for this role Role Summary: The EMEA Applications team are a small but rapidly growing IT ream responsible for supporting and implementing small to large changes to our core business systems. These are primarily Oracle Fusion, and Oracle Service Cloud connected via a microservices based set of integrations. The core business process that the EMEA Applications team supports is Order to Cash, which requires constant engagement with our Sales, Operations, Supply Chain, and Finance colleagues. We have development teams based in Europe, US, and Asia.This role will directly manage teams that support commercial applications and the associated integrations and provide technical leadership. The primary commercial applications are Salesforce for order entry, Fluent for Order Management, a custom-built e-Commerce platform, and integrations technologies including Electronic Data Interchange (EDI) and java based microservices. This is a management role that requires a broad technical understanding of both Software as a Service Platforms and connections between them. Previous team leadership experience is essential. The successful candidate will be responsible for all people management processes as well as ensuring that expectations of project, small change, and production support demands are met. This position will work closely with Project Managers and the Production Support Manager and third-party consultants to ensure demand is fulfilled in line with overall business priorities. Candidates must have full development lifecycle experience of managing multiple technical disciplines in a global enterprise application setting. Essential Duties and Responsibilities: Line management duties including recruitment, goal setting, and performance management Task co-ordination supporting the Technical Delivery teams and 3rd party development partners Liaise with managers/leads of global shared teams to co-ordinate project deliverables Work alongside the Production Support Manager to support incident and request resolution SLAs Work closely with the Technical Delivery Analyst and IT Project Managers to provision application development capability throughout project lifecycles Provide Test Leads with defect management support for incidents, enhancements, and project test cycles. Work alongside the Production Support Manager on production releases Work alongside the Environments Lead to ensure environments for all workstreams are managed effectively Work with global technical architecture teams to represent EMEA business and regional IT needs. Ensure compliance with global IT policies, standards, and processes. Work with Team Leads to ensure all relevant technical documentation is up-to-date and managed effectively. Required Qualifications/Experience: Minimum 5 years' experience managing applications and or integrations teams Line management responsibilities including recruitment, performance management and talent development Comprehensive knowledge of all aspects of various Waterfall / Agile / Hybrid SDLC processes Vendor Management, incl Statements of Work, Budgeting, Invoicing etc Experience of IT application support processes (ITIL) Experience of Salesforce essential, Service-Now and JIRA or equivalent desirable. Excellent written/oral communication and relationship management skills Drive and enthusiasm with ability to see the bigger picture Ability to work flexibly in a demanding and fast paced environment Worked in global setting dealing with multi-discipline teams in multiple time zones Preferred Qualifications: Functional knowledge of Order to Cash (O2C) processing including e-Commerce Experience of java based microservices beneficial Exposure to Salesforce Sales Cloud and Oracle Fusion beneficial Travel Required: Up to 10% Experience and Education Requirements: Typically requires a Bachelor's degree with 8-12 years of industry experience Requires a degree in a technical discipline 2-5 years of previous management or lead experience Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
Innovative Systems, one of the world's most trusted providers of best of breed data quality and compliance solutions is expanding the Software Support team to accommodate 24/7 coverage and is looking for a talented Application Support Analyst to be part of our Technical Customer Experience team within our London, UK office. You will gain satisfaction knowing that you are utilizing your communication skills as well as your interpersonal and analytic skills to build relationships with clients as well as troubleshoot and solve their tier I and II technical issues. The successful candidates will have the ability and desire to work the shift of Tuesday Saturday, 5:00 AM -2:00 PM Consistently named a Top Workplace, we have a long standing reputation for superior customer satisfaction and solutions that are fast, accurate, and scalable. FinScan , one of our most recognized products, is used by our clients in over 60 countries to identify potential money laundering and terrorist financing threats - helping to keep us all a bit safer. What you will be doing Application Support Analysts regularly use problem solving, communication, and SQL skills. You will combine knowledge of our products with your analytic and technical skills to provide superior assistance and issue resolution to customer inquiries that arise by email or phone. The issues you handle will vary from simple to the complex and multi layered requiring: Analysis, investigation and trouble shooting of software and system functionality, integrations, product feature function and adoption issues Creation and development of SQL scripts and other custom software processes Collaboration with other teams and departments to assist with quicker issue identification and resolution and to provide them with customer insights that aid in development of bug fixes, new product functionality and features You will not be bored! You'll find variety and interesting new challenges each day enabling you to continually grow your skills as you interact and learn from other teams. Unlike traditional support roles, at Innovative you get to: Perform simple product installations - providing a pathway into professional services or hosted consulting, pre sales, engineering, product management and more Write knowledge base documentation and assist with expansion of our self service portal and customer happiness by helping to develop top notch training modules and videos Provide insights that will be used to improve existing solutions and plan those of our next generation You are great at and have Degree in Information Technology or Systems, Computer Science, mathematics, science, or related STEM concentrations. Minimum 2:2 is required. Experience with SQL databases and SQL programming language Highly analytic with strong problem solving and creative thinking skills Excellent verbal and written communication skills in English proficiency of the English language at a native or business level Willingness to be on call after hours in customer support rotation (very minimal) It's a plus if you have Programming with at least one programming language such as C, C++, C#, .Net, Java, JavaScript, HTML, XML Knowledge of the Fintech or financial services industry Knowledge of SWIFT or other payment processing Arabic, French, German, Spanish, Portuguese or other business level language / communication skills About us - we give you First of all - we take time to learn about you. There are no robots or machines that are screening your resume for keywords. Next - we provide lots of challenge and chances for growth, a competitive salary, lots of time off, private medical insurance, and more. We also know how to do - fun! Our people We are a diverse, multi cultural bunch! You will find friends here and in our offices abroad. You'll always have someone to help out and to hang out with! Sorry, but Innovative is not providing visa sponsorship for this position.
21/07/2026
Full time
Innovative Systems, one of the world's most trusted providers of best of breed data quality and compliance solutions is expanding the Software Support team to accommodate 24/7 coverage and is looking for a talented Application Support Analyst to be part of our Technical Customer Experience team within our London, UK office. You will gain satisfaction knowing that you are utilizing your communication skills as well as your interpersonal and analytic skills to build relationships with clients as well as troubleshoot and solve their tier I and II technical issues. The successful candidates will have the ability and desire to work the shift of Tuesday Saturday, 5:00 AM -2:00 PM Consistently named a Top Workplace, we have a long standing reputation for superior customer satisfaction and solutions that are fast, accurate, and scalable. FinScan , one of our most recognized products, is used by our clients in over 60 countries to identify potential money laundering and terrorist financing threats - helping to keep us all a bit safer. What you will be doing Application Support Analysts regularly use problem solving, communication, and SQL skills. You will combine knowledge of our products with your analytic and technical skills to provide superior assistance and issue resolution to customer inquiries that arise by email or phone. The issues you handle will vary from simple to the complex and multi layered requiring: Analysis, investigation and trouble shooting of software and system functionality, integrations, product feature function and adoption issues Creation and development of SQL scripts and other custom software processes Collaboration with other teams and departments to assist with quicker issue identification and resolution and to provide them with customer insights that aid in development of bug fixes, new product functionality and features You will not be bored! You'll find variety and interesting new challenges each day enabling you to continually grow your skills as you interact and learn from other teams. Unlike traditional support roles, at Innovative you get to: Perform simple product installations - providing a pathway into professional services or hosted consulting, pre sales, engineering, product management and more Write knowledge base documentation and assist with expansion of our self service portal and customer happiness by helping to develop top notch training modules and videos Provide insights that will be used to improve existing solutions and plan those of our next generation You are great at and have Degree in Information Technology or Systems, Computer Science, mathematics, science, or related STEM concentrations. Minimum 2:2 is required. Experience with SQL databases and SQL programming language Highly analytic with strong problem solving and creative thinking skills Excellent verbal and written communication skills in English proficiency of the English language at a native or business level Willingness to be on call after hours in customer support rotation (very minimal) It's a plus if you have Programming with at least one programming language such as C, C++, C#, .Net, Java, JavaScript, HTML, XML Knowledge of the Fintech or financial services industry Knowledge of SWIFT or other payment processing Arabic, French, German, Spanish, Portuguese or other business level language / communication skills About us - we give you First of all - we take time to learn about you. There are no robots or machines that are screening your resume for keywords. Next - we provide lots of challenge and chances for growth, a competitive salary, lots of time off, private medical insurance, and more. We also know how to do - fun! Our people We are a diverse, multi cultural bunch! You will find friends here and in our offices abroad. You'll always have someone to help out and to hang out with! Sorry, but Innovative is not providing visa sponsorship for this position.
Innovative Systems, one of the world's most trusted providers of best of breed data quality and compliance solutions is expanding the Software Support team to accommodate 24/7 coverage and is looking for a talented Application Support Analyst to be part of our Technical Customer Experience team within our London, UK office. You will gain satisfaction knowing that you are utilizing your communication skills as well as your interpersonal and analytic skills to build relationships with clients as well as troubleshoot and solve their tier I and II technical issues. The successful candidates will have the ability and desire to work the shift of Tuesday Saturday, 5:00 AM -2:00 PM Consistently named a Top Workplace, we have a long standing reputation for superior customer satisfaction and solutions that are fast, accurate, and scalable. FinScan , one of our most recognized products, is used by our clients in over 60 countries to identify potential money laundering and terrorist financing threats - helping to keep us all a bit safer. What you will be doing Application Support Analysts regularly use problem solving, communication, and SQL skills. You will combine knowledge of our products with your analytic and technical skills to provide superior assistance and issue resolution to customer inquiries that arise by email or phone. The issues you handle will vary from simple to the complex and multi layered requiring: Analysis, investigation and trouble shooting of software and system functionality, integrations, product feature function and adoption issues Creation and development of SQL scripts and other custom software processes Collaboration with other teams and departments to assist with quicker issue identification and resolution and to provide them with customer insights that aid in development of bug fixes, new product functionality and features You will not be bored! You'll find variety and interesting new challenges each day enabling you to continually grow your skills as you interact and learn from other teams. Unlike traditional support roles, at Innovative you get to: Perform simple product installations - providing a pathway into professional services or hosted consulting, pre sales, engineering, product management and more Write knowledge base documentation and assist with expansion of our self service portal and customer happiness by helping to develop top notch training modules and videos Provide insights that will be used to improve existing solutions and plan those of our next generation You are great at and have Degree in Information Technology or Systems, Computer Science, mathematics, science, or related STEM concentrations. Minimum 2:2 is required. Experience with SQL databases and SQL programming language Highly analytic with strong problem solving and creative thinking skills Excellent verbal and written communication skills in English proficiency of the English language at a native or business level Willingness to be on call after hours in customer support rotation (very minimal) It's a plus if you have Programming with at least one programming language such as C, C++, C#, .Net, Java, JavaScript, HTML, XML Knowledge of the Fintech or financial services industry Knowledge of SWIFT or other payment processing Arabic, French, German, Spanish, Portuguese or other business level language / communication skills About us - we give you First of all - we take time to learn about you. There are no robots or machines that are screening your resume for keywords. Next - we provide lots of challenge and chances for growth, a competitive salary, lots of time off, private medical insurance, and more. We also know how to do - fun! Our people We are a diverse, multi cultural bunch! You will find friends here and in our offices abroad. You'll always have someone to help out and to hang out with! Sorry, but Innovative is not providing visa sponsorship for this position.
21/07/2026
Full time
Innovative Systems, one of the world's most trusted providers of best of breed data quality and compliance solutions is expanding the Software Support team to accommodate 24/7 coverage and is looking for a talented Application Support Analyst to be part of our Technical Customer Experience team within our London, UK office. You will gain satisfaction knowing that you are utilizing your communication skills as well as your interpersonal and analytic skills to build relationships with clients as well as troubleshoot and solve their tier I and II technical issues. The successful candidates will have the ability and desire to work the shift of Tuesday Saturday, 5:00 AM -2:00 PM Consistently named a Top Workplace, we have a long standing reputation for superior customer satisfaction and solutions that are fast, accurate, and scalable. FinScan , one of our most recognized products, is used by our clients in over 60 countries to identify potential money laundering and terrorist financing threats - helping to keep us all a bit safer. What you will be doing Application Support Analysts regularly use problem solving, communication, and SQL skills. You will combine knowledge of our products with your analytic and technical skills to provide superior assistance and issue resolution to customer inquiries that arise by email or phone. The issues you handle will vary from simple to the complex and multi layered requiring: Analysis, investigation and trouble shooting of software and system functionality, integrations, product feature function and adoption issues Creation and development of SQL scripts and other custom software processes Collaboration with other teams and departments to assist with quicker issue identification and resolution and to provide them with customer insights that aid in development of bug fixes, new product functionality and features You will not be bored! You'll find variety and interesting new challenges each day enabling you to continually grow your skills as you interact and learn from other teams. Unlike traditional support roles, at Innovative you get to: Perform simple product installations - providing a pathway into professional services or hosted consulting, pre sales, engineering, product management and more Write knowledge base documentation and assist with expansion of our self service portal and customer happiness by helping to develop top notch training modules and videos Provide insights that will be used to improve existing solutions and plan those of our next generation You are great at and have Degree in Information Technology or Systems, Computer Science, mathematics, science, or related STEM concentrations. Minimum 2:2 is required. Experience with SQL databases and SQL programming language Highly analytic with strong problem solving and creative thinking skills Excellent verbal and written communication skills in English proficiency of the English language at a native or business level Willingness to be on call after hours in customer support rotation (very minimal) It's a plus if you have Programming with at least one programming language such as C, C++, C#, .Net, Java, JavaScript, HTML, XML Knowledge of the Fintech or financial services industry Knowledge of SWIFT or other payment processing Arabic, French, German, Spanish, Portuguese or other business level language / communication skills About us - we give you First of all - we take time to learn about you. There are no robots or machines that are screening your resume for keywords. Next - we provide lots of challenge and chances for growth, a competitive salary, lots of time off, private medical insurance, and more. We also know how to do - fun! Our people We are a diverse, multi cultural bunch! You will find friends here and in our offices abroad. You'll always have someone to help out and to hang out with! Sorry, but Innovative is not providing visa sponsorship for this position.
We're looking for an experienced Infrastructure Security Operations Analyst to help protect and strengthen our ICT and OT environments across the EMEA region. In this role, you'll take ownership of day-to-day security operations, lead on vulnerability management and incident response, and work closely with internal teams and external partners to ensure security controls are effective, practical, and aligned to business needs. This is a great opportunity for a proactive security professional who enjoys solving complex challenges, influencing stakeholders, and driving high standards across infrastructure, systems, and operational technology. What you'll be doing Risk and Vulnerability Analysis Own and lead the assessment of risks, threats, and vulnerabilities affecting confidential information and critical systems. Review, validate, and approve vulnerability reports, ensuring stakeholders receive clear, actionable conclusions. Drive remediation and track progress until full resolution. Security Measures and Policy Implementation Implement, operate, and enforce security controls across all ICT systems and networks. Ensure adherence to corporate security policies, standards, and guidelines, escalating deviations when necessary. Govern role-based access controls (RBAC) and approve access decisions to prevent unauthorized access or disclosure. Device and Network Security Assessment Act as the accountable owner for security assessments of servers, endpoints, mobile devices, and network infrastructure. Evaluate and certify departmental and network segments for compliance with security requirements. Issue mandatory corrective actions where compliance gaps are identified. Incident Monitoring and Response Oversee and direct all SOC-related activities for Terumo EMEA. Own the classification, prioritization, and escalation of security events and incidents. Ensure rapid and complete resolution, verify root cause analysis, and confirm closure. Collaboration and Advisory Advise and influence project teams on security risks and ensure designs meet regulatory and corporate standards. Approve or block proposed changes based on security assessment and risk impact. Lead security involvement in projects to ensure proper implementation of controls. Access and Data Security Management Plan and approve data security controls for new or modified software and systems. Evaluate and authorize security related programming changes. Ensure protection against data loss, unauthorized access, or improper disclosure. OT Security Oversight Lead monitoring, assessment, and governance of OT security controls. Direct responses to OT related security incidents and ensure remediation by responsible teams. Validate compliance with internal standards and regulatory requirements. Training, Awareness, and Audits Act as the accountable responder for internal and external inquiries related to information security. Audit and approve access related requests and unusual account changes. Support and represent the organization in security audits, ensuring accurate and complete evidence delivery. Own and maintain security awareness materials to promote best practices. Research and Problem Solving Investigate and resolve complex or high impact security issues. Design and implement innovative solutions to prevent recurrence. Own the governance of change and project management processes relating to security. What we're looking for Education & Language Bachelor's or Master's degree in Information Technology or equivalent experience. Good working knowledge of English (written and spoken); other languages are an advantage. Skills Basic to advanced knowledge and hands on experience in: Information Technology disciplines including LAN/WAN/SD WAN, network servers, and personal computers. Existing network infrastructure and multi service provider architecture. Security systems such as firewalls, intrusion detection systems, anti virus software, authentication systems, log management, and content filtering. Infrastructure domains like hosting, cloud computing, storage, and access management. Advanced knowledge of techniques to detect, prevent, and remediate security problems across end user devices, computers, and network systems. In-depth knowledge of security standards and experience in their implementation. Advanced understanding of information security best practices, regulations, and technologies related to cloud computing. Ability to analyse, implement, operate, and maintain technical solutions for information security related problems. Experience performing vulnerability assessments using tools like Tenable Nessus or similar. Ability to install and configure security software in computer networks. Demonstrated skill in performing post incident computer forensics without compromising critical data. Knowledge and proficiency in relevant PC software applications. Strong problem solving skills for complex and rare security issues. Strong interpersonal skills with the ability to communicate effectively at all organizational levels, both verbally and in writing, within a global environment. Self motivated, self directed, and independent thinker while being a team player. Enthusiastic and passionate professional with a hands on, proactive attitude. Well organized and detail oriented.
20/07/2026
Full time
We're looking for an experienced Infrastructure Security Operations Analyst to help protect and strengthen our ICT and OT environments across the EMEA region. In this role, you'll take ownership of day-to-day security operations, lead on vulnerability management and incident response, and work closely with internal teams and external partners to ensure security controls are effective, practical, and aligned to business needs. This is a great opportunity for a proactive security professional who enjoys solving complex challenges, influencing stakeholders, and driving high standards across infrastructure, systems, and operational technology. What you'll be doing Risk and Vulnerability Analysis Own and lead the assessment of risks, threats, and vulnerabilities affecting confidential information and critical systems. Review, validate, and approve vulnerability reports, ensuring stakeholders receive clear, actionable conclusions. Drive remediation and track progress until full resolution. Security Measures and Policy Implementation Implement, operate, and enforce security controls across all ICT systems and networks. Ensure adherence to corporate security policies, standards, and guidelines, escalating deviations when necessary. Govern role-based access controls (RBAC) and approve access decisions to prevent unauthorized access or disclosure. Device and Network Security Assessment Act as the accountable owner for security assessments of servers, endpoints, mobile devices, and network infrastructure. Evaluate and certify departmental and network segments for compliance with security requirements. Issue mandatory corrective actions where compliance gaps are identified. Incident Monitoring and Response Oversee and direct all SOC-related activities for Terumo EMEA. Own the classification, prioritization, and escalation of security events and incidents. Ensure rapid and complete resolution, verify root cause analysis, and confirm closure. Collaboration and Advisory Advise and influence project teams on security risks and ensure designs meet regulatory and corporate standards. Approve or block proposed changes based on security assessment and risk impact. Lead security involvement in projects to ensure proper implementation of controls. Access and Data Security Management Plan and approve data security controls for new or modified software and systems. Evaluate and authorize security related programming changes. Ensure protection against data loss, unauthorized access, or improper disclosure. OT Security Oversight Lead monitoring, assessment, and governance of OT security controls. Direct responses to OT related security incidents and ensure remediation by responsible teams. Validate compliance with internal standards and regulatory requirements. Training, Awareness, and Audits Act as the accountable responder for internal and external inquiries related to information security. Audit and approve access related requests and unusual account changes. Support and represent the organization in security audits, ensuring accurate and complete evidence delivery. Own and maintain security awareness materials to promote best practices. Research and Problem Solving Investigate and resolve complex or high impact security issues. Design and implement innovative solutions to prevent recurrence. Own the governance of change and project management processes relating to security. What we're looking for Education & Language Bachelor's or Master's degree in Information Technology or equivalent experience. Good working knowledge of English (written and spoken); other languages are an advantage. Skills Basic to advanced knowledge and hands on experience in: Information Technology disciplines including LAN/WAN/SD WAN, network servers, and personal computers. Existing network infrastructure and multi service provider architecture. Security systems such as firewalls, intrusion detection systems, anti virus software, authentication systems, log management, and content filtering. Infrastructure domains like hosting, cloud computing, storage, and access management. Advanced knowledge of techniques to detect, prevent, and remediate security problems across end user devices, computers, and network systems. In-depth knowledge of security standards and experience in their implementation. Advanced understanding of information security best practices, regulations, and technologies related to cloud computing. Ability to analyse, implement, operate, and maintain technical solutions for information security related problems. Experience performing vulnerability assessments using tools like Tenable Nessus or similar. Ability to install and configure security software in computer networks. Demonstrated skill in performing post incident computer forensics without compromising critical data. Knowledge and proficiency in relevant PC software applications. Strong problem solving skills for complex and rare security issues. Strong interpersonal skills with the ability to communicate effectively at all organizational levels, both verbally and in writing, within a global environment. Self motivated, self directed, and independent thinker while being a team player. Enthusiastic and passionate professional with a hands on, proactive attitude. Well organized and detail oriented.
Business Analyst/ Product SpecialistApplyremote type: ITlocations: GBR - London Office (Aldwych)time type: Full timeposted on: Posted 7 Days Agojob requisition id: R4792 THE TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, THE TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM . We have an exciting opportunity for a Business Analyst - Custom Applications & Workflow to join our growing Technology team as we invest in AI to support how our teams work across sports, entertainment, and culture.In this role, you will focus on custom-built internal applications and workflow solutions, partnering closely with business stakeholders and engineering teams to translate ideas into clear, build-ready requirements. You will also support enterprise workflow platforms such as Asana or Monday, helping teams onboard, structure intake, and gain visibility into work in progress. This role is ideal for someone who enjoys working in build-oriented environments, is comfortable operating across business and technical teams, and brings a practical, hands-on approach to problem-solving.About you - You're a curious, collaborative problem-solver who enjoys rolling up your sleeves and working closely with teams to bring ideas to life through practical, build-oriented solutions. You enjoy partnering with both business and technical stakeholders to translate needs into clear requirements and you bring thoughtful judgment and a can-do mindset when navigating evolving tools, platforms, and ways of working. If you enjoy helping teams move from concept to delivery and seeing solutions adopted in the real world, we'd love to hear from you! WHAT YOU WILL BE DOING Custom Applications & AI-Adjacent Analysis Gather and document business and functional requirements for custom applications, internal tools, and/or AI solutions. Partner closely with engineers and integration teams to translate requirements into build-ready specifications Help define workflows, user journeys, edge cases, and exception handling for new solutions Support initiatives that involve automation or AI-adjacent capabilities , focusing on usability, adoption, and operational fit Participate in delivery activities including backlog refinement, testing, UAT, and rollout support Asana / Monday - Workflow Enablement Support enterprise use of project management tools (i.e. Asana/Monday) for intake, coordination, and workflow visibility Help configure and maintain: + Intake forms + Templates + Standard workflows + Reporting views Partner with teams to onboard new users and use cases, ensuring consistency and clarity Help ensure workflow tools support coordination and tracking rather than acting as systems of record Collaboration & Delivery Work closely with product, program, and delivery leads to clarify scope and priorities Collaborate with global stakeholders across time zones, particularly EMEA-based teams Ensure requirements and documentation are clear, structured, and easy for teams to work from Contribute to continuous improvement of how custom solutions and workflows are delivered Partner with business and technical teams to review existing tools and processes for newly acquired companies or onboarded teams, document gaps, and support the transition to shared platforms and workflows THE SKILLS AND EXPERIENCE YOU NEED 4+ years of experience as a Business Analyst, Systems Analyst, or similar role Strong experience supporting custom applications, internal tools, or platform-based solutions Experience working closely with development or integration teams in build-oriented environments Hands-on experience configuring or supporting Asana, Monday, or similar project management or workflow platforms Ability to understand system interactions and data flows at a conceptual level Strong communication, organization, and stakeholder management skills THE TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
20/07/2026
Full time
Business Analyst/ Product SpecialistApplyremote type: ITlocations: GBR - London Office (Aldwych)time type: Full timeposted on: Posted 7 Days Agojob requisition id: R4792 THE TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, THE TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM . We have an exciting opportunity for a Business Analyst - Custom Applications & Workflow to join our growing Technology team as we invest in AI to support how our teams work across sports, entertainment, and culture.In this role, you will focus on custom-built internal applications and workflow solutions, partnering closely with business stakeholders and engineering teams to translate ideas into clear, build-ready requirements. You will also support enterprise workflow platforms such as Asana or Monday, helping teams onboard, structure intake, and gain visibility into work in progress. This role is ideal for someone who enjoys working in build-oriented environments, is comfortable operating across business and technical teams, and brings a practical, hands-on approach to problem-solving.About you - You're a curious, collaborative problem-solver who enjoys rolling up your sleeves and working closely with teams to bring ideas to life through practical, build-oriented solutions. You enjoy partnering with both business and technical stakeholders to translate needs into clear requirements and you bring thoughtful judgment and a can-do mindset when navigating evolving tools, platforms, and ways of working. If you enjoy helping teams move from concept to delivery and seeing solutions adopted in the real world, we'd love to hear from you! WHAT YOU WILL BE DOING Custom Applications & AI-Adjacent Analysis Gather and document business and functional requirements for custom applications, internal tools, and/or AI solutions. Partner closely with engineers and integration teams to translate requirements into build-ready specifications Help define workflows, user journeys, edge cases, and exception handling for new solutions Support initiatives that involve automation or AI-adjacent capabilities , focusing on usability, adoption, and operational fit Participate in delivery activities including backlog refinement, testing, UAT, and rollout support Asana / Monday - Workflow Enablement Support enterprise use of project management tools (i.e. Asana/Monday) for intake, coordination, and workflow visibility Help configure and maintain: + Intake forms + Templates + Standard workflows + Reporting views Partner with teams to onboard new users and use cases, ensuring consistency and clarity Help ensure workflow tools support coordination and tracking rather than acting as systems of record Collaboration & Delivery Work closely with product, program, and delivery leads to clarify scope and priorities Collaborate with global stakeholders across time zones, particularly EMEA-based teams Ensure requirements and documentation are clear, structured, and easy for teams to work from Contribute to continuous improvement of how custom solutions and workflows are delivered Partner with business and technical teams to review existing tools and processes for newly acquired companies or onboarded teams, document gaps, and support the transition to shared platforms and workflows THE SKILLS AND EXPERIENCE YOU NEED 4+ years of experience as a Business Analyst, Systems Analyst, or similar role Strong experience supporting custom applications, internal tools, or platform-based solutions Experience working closely with development or integration teams in build-oriented environments Hands-on experience configuring or supporting Asana, Monday, or similar project management or workflow platforms Ability to understand system interactions and data flows at a conceptual level Strong communication, organization, and stakeholder management skills THE TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.