Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Purpose of the Job: Design, build, and maintain robust data systems and pipelines that support data storage, processing, and analysis on the Cloud. Work with large datasets, ensuring data quality, scalability, and performance, while collaborating. closely with data scientists, analysts, and other engineering teams to understand their data needs and provide them with high-quality, accessible data. They are responsible for ensuring that the underlying data infrastructure supports the organizations broader data and business goals, enabling more effective data-driven decision-making. Key Accountabilities: Design and implement scalable, efficient, and secure data architectures, ensuring optimal data flow across systems in order to achieve high service levels of support, maintenance and development You will own development and change projects to ensure requirements are met in the most cost-effective manner while minimising associated risk to expected standards. Responsibly for cloud data platform development, data modelling, shaping and technical planning You will be a mentor among the owning decision making and evaluation of requirement suitability, facilitate reliable estimates, technical project management, stakeholder management with a project Ensure that resource requirements are understood and planned/estimated effectively against demand, including identification of additional temporary resource capability within projects Maintain appropriate process procedures, compliance and service level monitoring, performance reporting and vendor management. Implementing best practices around data security, privacy, and compliance for the teams compliance with cyber security and data protection and supporting along with BI lead Strong stakeholder management will be required for maintaining relationships with our business users to clarify and influence requirements. Including liaising with internal business departments and functions to manage the service level expected from the data team. Collaborating with external organisations and third-party software/service suppliers for ongoing support, maintenance and development of systems. You will be able to demonstrate you are quality focused to ensure that they solutions are built to an appropriate standard whilst being balanced with a drive to deliver against tight deadlines. Support in developing and implementing best practices and process across the team along with BI lead. Influence the evolution of business and system requirements and contribute to the design of technical solutions to feed a delivery pipeline that increasingly employs Agile methods such as SCRUM and Kanban You will be required to develop unit tested code and then support test cycles including post implementation validation. You will be required to contribute to the transition into service and ongoing support of the applications in the area which provides the opportunity to reduce technical debt and rationalise our technical footprint Mentor data engineers, supporting their professional growth and development Outcome, Results and Key Performance Indicators: Delivery of projects to expected timely, cost and quality standards Excellent levels of application availability and resilience as required by business operations. Necessary governance and control requirements defined - design, code and test standards and guidelines. Ensure data systems comply with necessary governance and control requirements. Internally-developed data solutions are fit for purpose and fit correctly within the data architecture. Built and tested to user requirements, performing to defined performance and capacity requirements. Company data is secure, accurate, maintained and available according to requirements. Technical risks and issues correctly mitigated and managed on Projects and Production support. High quality software delivered in to production - zero critical and high defects before production release. Dimensions of Job: This role is part of a well-established data team, the role offers a great opportunity for the right candidate to hone their modern data management skills in a friendly and supportive environment. This role requires attendance to a Leeds based office as often as needed with a minimum 2 days a week. Able to work effectively as part of a remote team. A great opportunity for a motivated data engineer seeking a new opportunity with a friendly, newly formed data team and able to contribute to the team's growth with their technical expertise Key Relationships: Internal: Wider technical teams (including apps, test, dev ops and more), Project managers, business SME's, data teams and communities, Data scientists, BI Lead, Head of Data External: software & service suppliers, consultants. Knowledge and Skills: Knowledge - Broad data management technical knowledge so as to be able to work across full data cycle. - Proven Experience working with AWS data technologies (S3, Redshift, Glue, Lambda, Lake formation, Cloud Formation), GitHub, CI/CD - Coding experience in Apache Spark, Iceberg or Python (Pandas) - Experience in change and release management. - Experience in Database Warehouse design and data modelling - Experience managing Data Migration projects. - Cloud data platform development and deployment. - Experience of performance tuning in a variery of database settings. - Experience of Infrastructure as code practises. - Proven ability to organise and produce work within deadlines. Skills - Good project and people management skills. - Excellent data development skills. - Excellent data manipulation and analysis skills using a variety of tools including SQL, Phyton, AWS services and the MSBI stack. - Ability to prioritise and be flexible to change those priorities at short notice. - Commercial acumen. - Able to demonstrate a practical approach to problem solving. - Able to provide appropriate and understandable data to a wide ranging audience. - Well-developed and professional communication skills. - Strong analytical skills - ability to create models and analyse data in order to solve complex problems or reinforce commercial decisions. - Able to understand business processes and how this is achieved/influenced by technology. - Must be able to work as part of a collaborative team to solve problems and assist other colleagues. - Ability to learn new technologies, programs and procedures. Technical Essentials: - Expertise across data warehouse and ETL/ELT development in AWS preferred with experience in the following: - Strong experience in some of the AWS services like Redshift, Lambda,S3,Step Functions, Batch, Cloud formation, Lake Formation, Code Build, CI/CD, GitHub, IAM, SQS, SNS, Aurora DB - Good experience with DBT, Apache Iceberg, Docker, Microsoft BI stack (nice to have) - Experience in data warehouse design (Kimball and lake house, medallion and data vault) is a definite preference as is knowledge of other data tools and programming languages such as Python & Spark and Strong SQL experience. - Experience is building Data lake and building CI/CD data pipelines - A candidate is expected to understand and can demonstrate experience across the delivery life cycle and understand both Agile and Waterfall methods and when to apply these. Experience: This position requires several years of practical experience in a similar environment. We require a good balance of technical and personal/softer skills so successful candidates can be fully effective immediately. - Proven experience in developing, delivering and maintaining tactical and enterprise data management solutions. - Proven experience in delivering data solutions using cloud platform tools. - Proven experience in assessing the impact of proposed changes on production solutions. - Proven experience in managing and developing a team of technical experts to deliver business outcomes and meet performance criteria. - Exposure to Energy markets, Energy Supply industry sector - Developing and implementing operational processes and procedures.
24/10/2025
Full time
Purpose of the Job: Design, build, and maintain robust data systems and pipelines that support data storage, processing, and analysis on the Cloud. Work with large datasets, ensuring data quality, scalability, and performance, while collaborating. closely with data scientists, analysts, and other engineering teams to understand their data needs and provide them with high-quality, accessible data. They are responsible for ensuring that the underlying data infrastructure supports the organizations broader data and business goals, enabling more effective data-driven decision-making. Key Accountabilities: Design and implement scalable, efficient, and secure data architectures, ensuring optimal data flow across systems in order to achieve high service levels of support, maintenance and development You will own development and change projects to ensure requirements are met in the most cost-effective manner while minimising associated risk to expected standards. Responsibly for cloud data platform development, data modelling, shaping and technical planning You will be a mentor among the owning decision making and evaluation of requirement suitability, facilitate reliable estimates, technical project management, stakeholder management with a project Ensure that resource requirements are understood and planned/estimated effectively against demand, including identification of additional temporary resource capability within projects Maintain appropriate process procedures, compliance and service level monitoring, performance reporting and vendor management. Implementing best practices around data security, privacy, and compliance for the teams compliance with cyber security and data protection and supporting along with BI lead Strong stakeholder management will be required for maintaining relationships with our business users to clarify and influence requirements. Including liaising with internal business departments and functions to manage the service level expected from the data team. Collaborating with external organisations and third-party software/service suppliers for ongoing support, maintenance and development of systems. You will be able to demonstrate you are quality focused to ensure that they solutions are built to an appropriate standard whilst being balanced with a drive to deliver against tight deadlines. Support in developing and implementing best practices and process across the team along with BI lead. Influence the evolution of business and system requirements and contribute to the design of technical solutions to feed a delivery pipeline that increasingly employs Agile methods such as SCRUM and Kanban You will be required to develop unit tested code and then support test cycles including post implementation validation. You will be required to contribute to the transition into service and ongoing support of the applications in the area which provides the opportunity to reduce technical debt and rationalise our technical footprint Mentor data engineers, supporting their professional growth and development Outcome, Results and Key Performance Indicators: Delivery of projects to expected timely, cost and quality standards Excellent levels of application availability and resilience as required by business operations. Necessary governance and control requirements defined - design, code and test standards and guidelines. Ensure data systems comply with necessary governance and control requirements. Internally-developed data solutions are fit for purpose and fit correctly within the data architecture. Built and tested to user requirements, performing to defined performance and capacity requirements. Company data is secure, accurate, maintained and available according to requirements. Technical risks and issues correctly mitigated and managed on Projects and Production support. High quality software delivered in to production - zero critical and high defects before production release. Dimensions of Job: This role is part of a well-established data team, the role offers a great opportunity for the right candidate to hone their modern data management skills in a friendly and supportive environment. This role requires attendance to a Leeds based office as often as needed with a minimum 2 days a week. Able to work effectively as part of a remote team. A great opportunity for a motivated data engineer seeking a new opportunity with a friendly, newly formed data team and able to contribute to the team's growth with their technical expertise Key Relationships: Internal: Wider technical teams (including apps, test, dev ops and more), Project managers, business SME's, data teams and communities, Data scientists, BI Lead, Head of Data External: software & service suppliers, consultants. Knowledge and Skills: Knowledge - Broad data management technical knowledge so as to be able to work across full data cycle. - Proven Experience working with AWS data technologies (S3, Redshift, Glue, Lambda, Lake formation, Cloud Formation), GitHub, CI/CD - Coding experience in Apache Spark, Iceberg or Python (Pandas) - Experience in change and release management. - Experience in Database Warehouse design and data modelling - Experience managing Data Migration projects. - Cloud data platform development and deployment. - Experience of performance tuning in a variery of database settings. - Experience of Infrastructure as code practises. - Proven ability to organise and produce work within deadlines. Skills - Good project and people management skills. - Excellent data development skills. - Excellent data manipulation and analysis skills using a variety of tools including SQL, Phyton, AWS services and the MSBI stack. - Ability to prioritise and be flexible to change those priorities at short notice. - Commercial acumen. - Able to demonstrate a practical approach to problem solving. - Able to provide appropriate and understandable data to a wide ranging audience. - Well-developed and professional communication skills. - Strong analytical skills - ability to create models and analyse data in order to solve complex problems or reinforce commercial decisions. - Able to understand business processes and how this is achieved/influenced by technology. - Must be able to work as part of a collaborative team to solve problems and assist other colleagues. - Ability to learn new technologies, programs and procedures. Technical Essentials: - Expertise across data warehouse and ETL/ELT development in AWS preferred with experience in the following: - Strong experience in some of the AWS services like Redshift, Lambda,S3,Step Functions, Batch, Cloud formation, Lake Formation, Code Build, CI/CD, GitHub, IAM, SQS, SNS, Aurora DB - Good experience with DBT, Apache Iceberg, Docker, Microsoft BI stack (nice to have) - Experience in data warehouse design (Kimball and lake house, medallion and data vault) is a definite preference as is knowledge of other data tools and programming languages such as Python & Spark and Strong SQL experience. - Experience is building Data lake and building CI/CD data pipelines - A candidate is expected to understand and can demonstrate experience across the delivery life cycle and understand both Agile and Waterfall methods and when to apply these. Experience: This position requires several years of practical experience in a similar environment. We require a good balance of technical and personal/softer skills so successful candidates can be fully effective immediately. - Proven experience in developing, delivering and maintaining tactical and enterprise data management solutions. - Proven experience in delivering data solutions using cloud platform tools. - Proven experience in assessing the impact of proposed changes on production solutions. - Proven experience in managing and developing a team of technical experts to deliver business outcomes and meet performance criteria. - Exposure to Energy markets, Energy Supply industry sector - Developing and implementing operational processes and procedures.
Senior Digital Service Owner As a Senior Digital Service Owner, you will lead the development and delivery of a comprehensive digital service portfolio. You will define and implement the strategy for multiple service areas - including cloud and hosting, collaboration and communication tools, engineering and research platforms, enterprise IT systems, software services, and workplace technology. You will be accountable for ensuring these services are well-governed, high-quality, and aligned with business priorities. Key Responsibilities Develop and implement a cohesive multi-service digital strategy that meets both current and future business needs. Collaborate with technical specialists, project managers, and portfolio leads to ensure digital services are effectively designed, delivered, and continuously improved. Oversee the full life cycle of each service - from inception and deployment to operation, improvement, and retirement. Maintain responsibility for governance, service performance, and end-to-end delivery to agreed standards and service levels. Act as the primary escalation point for issues within your service portfolio. Monitor, evaluate, and report on service quality, using insights to drive continuous improvement. Build and sustain strong stakeholder relationships through clear communication, influence, and collaboration. Work in an agile and adaptive way to manage priorities and respond to evolving organisational needs. Essential Skills and Experience Proven experience in developing and delivering digital or IT service strategies that align with business goals. Strategic and analytical mindset, capable of translating business requirements into operational outcomes. Demonstrated success in managing IT or digital services throughout their life cycle - from planning and implementation through to optimisation and decommissioning. Experience leading multiple concurrent digital services, ensuring adherence to performance standards, contracts, and SLAs. Skilled in managing service delivery through diverse sourcing models (in-house, contract, and third-party suppliers). Experience negotiating and managing SLAs and ensuring effective performance management of internal teams and external vendors. Strong leadership, communication, and stakeholder management abilities. Capable of balancing conflicting priorities and adapting quickly to change. Experience working across digital teams to develop roadmaps and deliver initiatives that provide measurable business value. Certified or experienced in ITIL (v3 or equivalent). Familiarity with agile methodologies such as PMI-Agile, Scrum, or similar frameworks.
24/10/2025
Contractor
Senior Digital Service Owner As a Senior Digital Service Owner, you will lead the development and delivery of a comprehensive digital service portfolio. You will define and implement the strategy for multiple service areas - including cloud and hosting, collaboration and communication tools, engineering and research platforms, enterprise IT systems, software services, and workplace technology. You will be accountable for ensuring these services are well-governed, high-quality, and aligned with business priorities. Key Responsibilities Develop and implement a cohesive multi-service digital strategy that meets both current and future business needs. Collaborate with technical specialists, project managers, and portfolio leads to ensure digital services are effectively designed, delivered, and continuously improved. Oversee the full life cycle of each service - from inception and deployment to operation, improvement, and retirement. Maintain responsibility for governance, service performance, and end-to-end delivery to agreed standards and service levels. Act as the primary escalation point for issues within your service portfolio. Monitor, evaluate, and report on service quality, using insights to drive continuous improvement. Build and sustain strong stakeholder relationships through clear communication, influence, and collaboration. Work in an agile and adaptive way to manage priorities and respond to evolving organisational needs. Essential Skills and Experience Proven experience in developing and delivering digital or IT service strategies that align with business goals. Strategic and analytical mindset, capable of translating business requirements into operational outcomes. Demonstrated success in managing IT or digital services throughout their life cycle - from planning and implementation through to optimisation and decommissioning. Experience leading multiple concurrent digital services, ensuring adherence to performance standards, contracts, and SLAs. Skilled in managing service delivery through diverse sourcing models (in-house, contract, and third-party suppliers). Experience negotiating and managing SLAs and ensuring effective performance management of internal teams and external vendors. Strong leadership, communication, and stakeholder management abilities. Capable of balancing conflicting priorities and adapting quickly to change. Experience working across digital teams to develop roadmaps and deliver initiatives that provide measurable business value. Certified or experienced in ITIL (v3 or equivalent). Familiarity with agile methodologies such as PMI-Agile, Scrum, or similar frameworks.
We are currently recruiting for a Senior Digital Service Owner to work a 12-month contract occasionally on-site in either Salisbury or Fareham for our client. As a Senior Digital Service Owner, you will lead and be accountable for establishing and implementing the strategy of the digital service portfolio. The six service portfolios are as follows - Cloud and Hosting, Communications and Collaboration, Engineering and Research, Enterprise IT, Software, and Workplace IT. You will ensure the end-to-end delivery, governance and quality of these services to agreed service levels. Establish and implement a fully functioning multi-service strategy, containing a suite of digital services that deliver against the future and current business needs. Work with teams (technical experts and programme, portfolio and project managers) to ensure services are developed, implemented and continually improved in line with business needs. Be responsible for the end-to-end management and governance of these services. Be responsible for the successful operation and continuous improvement of the services to the required standards and changing needs of the business. Act as the escalation point of contact for your IT Digital services. Continually monitor, evaluate and report on quality-of-service levels to inform continual improvement plans. Create and maintain a supportive stakeholder network using effective communication and influencing them to buy into the strategy. Work in an agile manor to manage service change priorities within the service portfolio based on changing requirements. Essential: Significant experience of developing IT digital service strategies that identify (and meet) current and future business needs. A strategic mindset who can work with stakeholders and teams to understand business requirements and then deliver into operational reality. Demonstrable experience of leading IT services through the entirety of their life cycle, from inception through to adoption, continual improvement and decommissioning. Clear experience of leading and managing multiple IT Digital services meeting quality, contractual, KPI and Service Level Agreement-based standards. Experience of delivering IT digital services via varying resource models eg internal, contracted workers and third-party contracts. Experience of negotiating Service Level Agreements, ensuring effective performance of teams and third parties. Strong leadership experience with effective interpersonal and communication skills Experience and ability to handle conflicting priorities whilst adapting to changing requirements and delivering successfully. Ability to work across digital teams, developing roadmaps and translating into initiatives that deliver business value and impact. ITIL (Information Technology Infrastructure Library) level 3 certified (or equivalent experience) Agile working eg PMI-Agile Certified Practitioner, Professional Scrum Master I (PSM I) or similar If you feel you have the skills and experience needed for this role; please do apply now.
24/10/2025
Contractor
We are currently recruiting for a Senior Digital Service Owner to work a 12-month contract occasionally on-site in either Salisbury or Fareham for our client. As a Senior Digital Service Owner, you will lead and be accountable for establishing and implementing the strategy of the digital service portfolio. The six service portfolios are as follows - Cloud and Hosting, Communications and Collaboration, Engineering and Research, Enterprise IT, Software, and Workplace IT. You will ensure the end-to-end delivery, governance and quality of these services to agreed service levels. Establish and implement a fully functioning multi-service strategy, containing a suite of digital services that deliver against the future and current business needs. Work with teams (technical experts and programme, portfolio and project managers) to ensure services are developed, implemented and continually improved in line with business needs. Be responsible for the end-to-end management and governance of these services. Be responsible for the successful operation and continuous improvement of the services to the required standards and changing needs of the business. Act as the escalation point of contact for your IT Digital services. Continually monitor, evaluate and report on quality-of-service levels to inform continual improvement plans. Create and maintain a supportive stakeholder network using effective communication and influencing them to buy into the strategy. Work in an agile manor to manage service change priorities within the service portfolio based on changing requirements. Essential: Significant experience of developing IT digital service strategies that identify (and meet) current and future business needs. A strategic mindset who can work with stakeholders and teams to understand business requirements and then deliver into operational reality. Demonstrable experience of leading IT services through the entirety of their life cycle, from inception through to adoption, continual improvement and decommissioning. Clear experience of leading and managing multiple IT Digital services meeting quality, contractual, KPI and Service Level Agreement-based standards. Experience of delivering IT digital services via varying resource models eg internal, contracted workers and third-party contracts. Experience of negotiating Service Level Agreements, ensuring effective performance of teams and third parties. Strong leadership experience with effective interpersonal and communication skills Experience and ability to handle conflicting priorities whilst adapting to changing requirements and delivering successfully. Ability to work across digital teams, developing roadmaps and translating into initiatives that deliver business value and impact. ITIL (Information Technology Infrastructure Library) level 3 certified (or equivalent experience) Agile working eg PMI-Agile Certified Practitioner, Professional Scrum Master I (PSM I) or similar If you feel you have the skills and experience needed for this role; please do apply now.
Job Title: Data Product Owner - KYC/CDD experience Location: Sheffield (2x days per week) Salary/Rate: £492 per day INSIDE IR35 Start Date: 17/11/2025 Job Type: Initial 6 months contract Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Data Product Owner that has a product owner and architect perspective on data mastering and how to enable the value stream and its services move towards strategic mastering and use of data across services and systems. Job Responsibilities/Objectives You will be responsible for leading the strategy, development, and delivery of data mastering capabilities within the OBKYC value stream, ensuring high-quality, compliant, and business-aligned use of customer data across systems and services. Delving deep into the myriad systems and processes the bank uses to capture and process customer data across all its lines of business, you will develop an understanding of how we collect and use data and how we can improve our processes and systems to maximise its utility and quality while reducing our demands on customers to supply it. Empathising with internal business customer by actively listening to feedback, analysing usage data, identifying unmet internal and bank customer needs and opportunities for improvement to optimise how we collect and use customer data Establishing a clear data strategy and vision for the value stream that represents the need and wants of our internal customers to drive business value whilst communicating the value stream vision to business colleagues, Engineering, Architecture, delivery teams and stakeholders. Optimise value stream product costs to deliver customer and commercial value from our data related services, leveraging Total Cost of Ownership (TCO) mechanisms, data and insights. Developing and communicating a compelling data product strategy that is aligned to an overall technology strategy, leveraging strategic vendor engagement and potential future direction. Translating the vision and strategy into a product backlog for various data services (feature writing and Story writing, backlog slicing), along with identifying Minimum Viable Product (MVP), planning releases and delivery roadmaps for the product. Working closely with other value stream and cross-line of business Product Owners and Architects to improve our collection and use of data and the data related services we own. Supporting business and delivery team in clearly understanding backlog items, their priority and why those items are key to customer success and manage backlog to align with Product vision and priorities. Working closely with developers, designers, and other stakeholders, fostering open communication, and building trust. This collaborative approach ensures smooth execution and timely delivery. Analysing user data, tracking success metrics (OKRs, KPIs and SLAs), and leveraging insights to make informed decisions that optimise the product's performance, value and commercial (profit and loss) goals. Ongoing day-to-day support on Business-as-Usual needs and facilitate effective deployment of strategies to support growth, regulatory aspects or customers in financial difficulties. Implement and monitor the application of policies, governance frameworks, procedures, practices and standards to ensure data quality, effective data risk and compliance management and regulatory compliance. Operate controls effectively to ensure any issues with deployment is captured prior to go-live with maker/check and adequate quality checks. Drive and/or contribute to projects/programmes related to Decision Systems (eg: related to a new product launch, new channel, etc) Act as a centre of expertise for all data matters across the OBKYC and Customer Service value stream Required Skills/Experience The ideal candidate will have the following: Extensive experience in a digital, technical or user centric product role (Product Owner or Product Manager) mixed with experience in an architecture or technical role in a data context. The skill and capability required to succeed in this role crosses business and technology in a way that few others do. Probably you will have had roles in technical support, testing or systems integration that exposed what happens when people get data issues wrong. You will spend significant time with Enterprise, Solution and Data Architects and will be comfortable discussing data issues with them and with developers. Ability to identify intended benefits and outcomes to assist in prioritisation process, and illustrate excellent decision making skills to inform road map development Must have a strong background in onboarding and KYC/CDD solutions or similar products preferably in a systems integration or data mastering related capacity Ability to positively influence, engage and collaborate with stakeholders at all levels, including high value customers, suppliers/vendors, and other internal Product teams Experience leveraging financial information to monitor costs and/or make commercial decisions to drive value Demonstrable management and critical decision-making experience in a regulated industry Strong analytical, problem solving, process design, and requirements gathering skills along with knowledge of Project Management, Business Analysis, and/or Software Development Lifecycle - ideally in an Agile/Scrum environment. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
24/10/2025
Contractor
Job Title: Data Product Owner - KYC/CDD experience Location: Sheffield (2x days per week) Salary/Rate: £492 per day INSIDE IR35 Start Date: 17/11/2025 Job Type: Initial 6 months contract Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Data Product Owner that has a product owner and architect perspective on data mastering and how to enable the value stream and its services move towards strategic mastering and use of data across services and systems. Job Responsibilities/Objectives You will be responsible for leading the strategy, development, and delivery of data mastering capabilities within the OBKYC value stream, ensuring high-quality, compliant, and business-aligned use of customer data across systems and services. Delving deep into the myriad systems and processes the bank uses to capture and process customer data across all its lines of business, you will develop an understanding of how we collect and use data and how we can improve our processes and systems to maximise its utility and quality while reducing our demands on customers to supply it. Empathising with internal business customer by actively listening to feedback, analysing usage data, identifying unmet internal and bank customer needs and opportunities for improvement to optimise how we collect and use customer data Establishing a clear data strategy and vision for the value stream that represents the need and wants of our internal customers to drive business value whilst communicating the value stream vision to business colleagues, Engineering, Architecture, delivery teams and stakeholders. Optimise value stream product costs to deliver customer and commercial value from our data related services, leveraging Total Cost of Ownership (TCO) mechanisms, data and insights. Developing and communicating a compelling data product strategy that is aligned to an overall technology strategy, leveraging strategic vendor engagement and potential future direction. Translating the vision and strategy into a product backlog for various data services (feature writing and Story writing, backlog slicing), along with identifying Minimum Viable Product (MVP), planning releases and delivery roadmaps for the product. Working closely with other value stream and cross-line of business Product Owners and Architects to improve our collection and use of data and the data related services we own. Supporting business and delivery team in clearly understanding backlog items, their priority and why those items are key to customer success and manage backlog to align with Product vision and priorities. Working closely with developers, designers, and other stakeholders, fostering open communication, and building trust. This collaborative approach ensures smooth execution and timely delivery. Analysing user data, tracking success metrics (OKRs, KPIs and SLAs), and leveraging insights to make informed decisions that optimise the product's performance, value and commercial (profit and loss) goals. Ongoing day-to-day support on Business-as-Usual needs and facilitate effective deployment of strategies to support growth, regulatory aspects or customers in financial difficulties. Implement and monitor the application of policies, governance frameworks, procedures, practices and standards to ensure data quality, effective data risk and compliance management and regulatory compliance. Operate controls effectively to ensure any issues with deployment is captured prior to go-live with maker/check and adequate quality checks. Drive and/or contribute to projects/programmes related to Decision Systems (eg: related to a new product launch, new channel, etc) Act as a centre of expertise for all data matters across the OBKYC and Customer Service value stream Required Skills/Experience The ideal candidate will have the following: Extensive experience in a digital, technical or user centric product role (Product Owner or Product Manager) mixed with experience in an architecture or technical role in a data context. The skill and capability required to succeed in this role crosses business and technology in a way that few others do. Probably you will have had roles in technical support, testing or systems integration that exposed what happens when people get data issues wrong. You will spend significant time with Enterprise, Solution and Data Architects and will be comfortable discussing data issues with them and with developers. Ability to identify intended benefits and outcomes to assist in prioritisation process, and illustrate excellent decision making skills to inform road map development Must have a strong background in onboarding and KYC/CDD solutions or similar products preferably in a systems integration or data mastering related capacity Ability to positively influence, engage and collaborate with stakeholders at all levels, including high value customers, suppliers/vendors, and other internal Product teams Experience leveraging financial information to monitor costs and/or make commercial decisions to drive value Demonstrable management and critical decision-making experience in a regulated industry Strong analytical, problem solving, process design, and requirements gathering skills along with knowledge of Project Management, Business Analysis, and/or Software Development Lifecycle - ideally in an Agile/Scrum environment. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Senior IT Infrastructure Leader Strategic & Resilience-Focus Are you ready to take the reins of enterprise infrastructure in a complex, multi-entity environment? This is a rare opportunity to lead from the front-driving innovation, resilience, and client satisfaction in a regulated sector where technology underpins every business decision.This leadership role centres around shaping and executing infrastructure strategy across a diverse technology estate. You'll be the go-to expert for high-level technical escalations, ensuring systems are secure, scalable, and aligned to business needs. From disaster recovery planning to capacity management, your influence will span both operational delivery and strategic foresight.You'll also act as a trusted deputy to senior leadership, stepping in when needed and collaborating across internal teams and external partners to maintain service excellence. What makes this role stand out? Strategic Ownership: Define and deliver infrastructure roadmaps that support growth and resilience. Client-Facing Impact: Build trusted relationships with stakeholders, ensuring service levels are met and exceeded. Leadership Influence: Develop and mentor a skilled technical team, fostering a culture of accountability and innovation. Security & Continuity: Champion robust cybersecurity practices and ensure readiness for disruption through tested recovery frameworks. Cross-Functional Collaboration: Work closely with project managers, vendors, and internal teams to deliver seamless infrastructure solutions. This is a high-trust, high-impact role for someone who thrives in a fast-paced, regulated environment and wants to shape the future of enterprise IT. Core Responsibilities: Architect and deliver infrastructure strategies that support business agility and long-term growth. Evaluate emerging technologies and drive adoption where they enhance performance and security. Lead and develop a high-performing technical team, ensuring continuous improvement and capability uplift. Manage relationships with clients and vendors, ensuring alignment with service expectations and governance standards. Oversee infrastructure-related projects, ensuring timely delivery and technical integrity. Maintain and evolve disaster recovery and business continuity frameworks. Ensure compliance with regulatory and security standards across all infrastructure domains. Essential Experience & Skills: Proven expertise in enterprise infrastructure (cloud, networks, virtualisation, storage). Strong understanding of cybersecurity frameworks and threat mitigation. Experience designing and maintaining resilient systems with high availability. Excellent stakeholder management and communication skills. Background in regulated industries (e.g., financial services, insurance, healthcare). Strategic mindset with hands-on technical credibility. If you're a senior infrastructure leader with deep technical expertise and a passion for client service, resilience, and strategic delivery-this role could be for you. If you have the above and are looking for a lead transformation role which blends technical depth and business influence then apply now
24/10/2025
Full time
Senior IT Infrastructure Leader Strategic & Resilience-Focus Are you ready to take the reins of enterprise infrastructure in a complex, multi-entity environment? This is a rare opportunity to lead from the front-driving innovation, resilience, and client satisfaction in a regulated sector where technology underpins every business decision.This leadership role centres around shaping and executing infrastructure strategy across a diverse technology estate. You'll be the go-to expert for high-level technical escalations, ensuring systems are secure, scalable, and aligned to business needs. From disaster recovery planning to capacity management, your influence will span both operational delivery and strategic foresight.You'll also act as a trusted deputy to senior leadership, stepping in when needed and collaborating across internal teams and external partners to maintain service excellence. What makes this role stand out? Strategic Ownership: Define and deliver infrastructure roadmaps that support growth and resilience. Client-Facing Impact: Build trusted relationships with stakeholders, ensuring service levels are met and exceeded. Leadership Influence: Develop and mentor a skilled technical team, fostering a culture of accountability and innovation. Security & Continuity: Champion robust cybersecurity practices and ensure readiness for disruption through tested recovery frameworks. Cross-Functional Collaboration: Work closely with project managers, vendors, and internal teams to deliver seamless infrastructure solutions. This is a high-trust, high-impact role for someone who thrives in a fast-paced, regulated environment and wants to shape the future of enterprise IT. Core Responsibilities: Architect and deliver infrastructure strategies that support business agility and long-term growth. Evaluate emerging technologies and drive adoption where they enhance performance and security. Lead and develop a high-performing technical team, ensuring continuous improvement and capability uplift. Manage relationships with clients and vendors, ensuring alignment with service expectations and governance standards. Oversee infrastructure-related projects, ensuring timely delivery and technical integrity. Maintain and evolve disaster recovery and business continuity frameworks. Ensure compliance with regulatory and security standards across all infrastructure domains. Essential Experience & Skills: Proven expertise in enterprise infrastructure (cloud, networks, virtualisation, storage). Strong understanding of cybersecurity frameworks and threat mitigation. Experience designing and maintaining resilient systems with high availability. Excellent stakeholder management and communication skills. Background in regulated industries (e.g., financial services, insurance, healthcare). Strategic mindset with hands-on technical credibility. If you're a senior infrastructure leader with deep technical expertise and a passion for client service, resilience, and strategic delivery-this role could be for you. If you have the above and are looking for a lead transformation role which blends technical depth and business influence then apply now
Genuine innovation. Visionary solutions. Surprising results. Lead CRM Engineer - Salesforce £74,000 - £79,000 plus benefits Reports to: Head of Engineering Grade: P3 Directorate : Chief Operating Office Contract : Permanent Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 16 November 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 2 stage interview process which will involve competency and technical assessment. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. The Lead CRM Engineer is responsible for taking a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, reduce technical debt and operational risks. In addition the Lead CRM Engineer should design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; apply specialist knowledge to identify improvements. What will I be doing? Lead in all aspects of the software development life cycle e.g., requirements, analysis, design, implementation, testing and documentation Apply Lean and Agile principles to develop high quality code that has minimal bugs, adheres to CRUK standards and is highly supportable Work either independently or in collaboration with Solution Architects to design new solutions in line with the CRM Engineering strategy Start the development of new products from scratch, leading on all the technical decisions this entails Work in collaboration with Product Managers, Service Designers, UX Designers, Business Analysts etc to identify user needs, discuss capabilities and iteratively design solutions Take a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, and reduce technical debt and operational risks Design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; applying specialist knowledge to identify improvements Apply Site Reliability Engineering principles to track and improve the availability, performance, and security of CRM products. Support the resolution of incidents impacting our products. Responsible for release management and line management of 2-5 CRM engineers, coaching them to develop their skills, behaviours and develop their careers. What are you looking for? Essential: Ability to write clean, readable, and properly tested code based on tried and tested design patterns. Experience building applications on our existing CRM platform (Siebel) and/or future CRM (Salesforce), including data model design, custom UIs, custom logic, inbound and outbound integration logic Experience running critical services in production and designing highly available, scalable, and secure solutions Acted as a Senior or Lead within an Engineering team, starting the development of new features from scratch, defining the overall solutions, and reviewing more junior engineers' work.' Desirable: Understands business problems and able to translate them into solution designs using creativity and pragmatism. Knowledge of modern software development methods (SCRUM, Kanban) and approaches (test-driven development, behaviour driven development, continuous integration, continuous delivery) Can communicate complex information and concepts to technical and business colleagues, influencing others effectively Worked in a complex technical environment with multiple types of business operations and conflicting priorities Able to cope with continual change and contribute constructively to improvement cycles Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. Additional information For more information about working with us please visit our website or contact us at . For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
24/10/2025
Full time
Genuine innovation. Visionary solutions. Surprising results. Lead CRM Engineer - Salesforce £74,000 - £79,000 plus benefits Reports to: Head of Engineering Grade: P3 Directorate : Chief Operating Office Contract : Permanent Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 16 November 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 2 stage interview process which will involve competency and technical assessment. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. The Lead CRM Engineer is responsible for taking a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, reduce technical debt and operational risks. In addition the Lead CRM Engineer should design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; apply specialist knowledge to identify improvements. What will I be doing? Lead in all aspects of the software development life cycle e.g., requirements, analysis, design, implementation, testing and documentation Apply Lean and Agile principles to develop high quality code that has minimal bugs, adheres to CRUK standards and is highly supportable Work either independently or in collaboration with Solution Architects to design new solutions in line with the CRM Engineering strategy Start the development of new products from scratch, leading on all the technical decisions this entails Work in collaboration with Product Managers, Service Designers, UX Designers, Business Analysts etc to identify user needs, discuss capabilities and iteratively design solutions Take a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, and reduce technical debt and operational risks Design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; applying specialist knowledge to identify improvements Apply Site Reliability Engineering principles to track and improve the availability, performance, and security of CRM products. Support the resolution of incidents impacting our products. Responsible for release management and line management of 2-5 CRM engineers, coaching them to develop their skills, behaviours and develop their careers. What are you looking for? Essential: Ability to write clean, readable, and properly tested code based on tried and tested design patterns. Experience building applications on our existing CRM platform (Siebel) and/or future CRM (Salesforce), including data model design, custom UIs, custom logic, inbound and outbound integration logic Experience running critical services in production and designing highly available, scalable, and secure solutions Acted as a Senior or Lead within an Engineering team, starting the development of new features from scratch, defining the overall solutions, and reviewing more junior engineers' work.' Desirable: Understands business problems and able to translate them into solution designs using creativity and pragmatism. Knowledge of modern software development methods (SCRUM, Kanban) and approaches (test-driven development, behaviour driven development, continuous integration, continuous delivery) Can communicate complex information and concepts to technical and business colleagues, influencing others effectively Worked in a complex technical environment with multiple types of business operations and conflicting priorities Able to cope with continual change and contribute constructively to improvement cycles Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. Additional information For more information about working with us please visit our website or contact us at . For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Astute's Nuclear Team are exclusively partnered with an industry leader in industrial services solutions and hazardous waste management across the UK to recruit a Business Development Manager to join their Industrial Services division in the Midlands. The Business Development Manager role comes with a salary of up to 55,000 per annum plus a car allowance, bonus and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis in the Midlands. If you're a Business Development Manager with experience within the Industrial Services sector (particiularly jet vac's, high pressure water jetting, disab's, tank cleaning etc), then submit your CV to apply today. Responsibilities and duties: Reporting to the Regional Commercial Manager you will: Key Responsibilities: Drive business development for key business growth within the industrial services sector, targeting both new and existing clients, using proactive techniques like cold calling and outreach to offer a broad range of industrial services, including waste removal and infrastructure cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across divisions to identify other opportunities, especially within waste treatment and disposal through other sites across the business group. Collaborate with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures. Monitor market trends, competitors, and relevant industry developments to inform business strategy. Manage projects, inquiries, and customer communications while ensuring compliance with health, safety, and environmental standards. Promote a safety-first culture and actively contribute to the company's health, safety, and environmental initiatives. Represent the business at stakeholder events and ensure compliance with company policies, including security, data protection, and equal opportunities. This is an exciting opportunity for a driven professional with experience in industrial services and business development to join a dynamic and growing team. Professional qualifications: We are looking for someone with the following: Technical expertise in industrial services and hazardous/chemical waste solutions, with previous experience in the sector. Proven ability to manage customer accounts and their associated sales revenue. Strong commercial acumen, a track record of profitable new business, and a commitment to high levels of customer service, along with a full UK driving licence. Degree qualified or proven sector experience in business development and sales in industrial services or hazardous wastes management. Personal skills The Business Development Manager role would suit someone who has: Flexibility to accommodate overnight stays, early starts, and late finishes to meet client and business needs. Proven track record in driving profitable new business while maintaining high levels of customer service. Strong logistics knowledge, including experience with transport booking and vehicle requirements for contracts. Expertise in H&S industry regulations, environmental compliance, and managing contaminated soils within construction waste. Skilled in cold calling, negotiating, and executing deals at both strategic and tactical levels, with experience in managing projects and business processes. Salary and benefits of the Business Development Manager role Salary up to 55,000 DOE Car allowance Bonus based on company and personal performance Life assurance Pension Progression plan Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
24/10/2025
Full time
Astute's Nuclear Team are exclusively partnered with an industry leader in industrial services solutions and hazardous waste management across the UK to recruit a Business Development Manager to join their Industrial Services division in the Midlands. The Business Development Manager role comes with a salary of up to 55,000 per annum plus a car allowance, bonus and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis in the Midlands. If you're a Business Development Manager with experience within the Industrial Services sector (particiularly jet vac's, high pressure water jetting, disab's, tank cleaning etc), then submit your CV to apply today. Responsibilities and duties: Reporting to the Regional Commercial Manager you will: Key Responsibilities: Drive business development for key business growth within the industrial services sector, targeting both new and existing clients, using proactive techniques like cold calling and outreach to offer a broad range of industrial services, including waste removal and infrastructure cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across divisions to identify other opportunities, especially within waste treatment and disposal through other sites across the business group. Collaborate with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures. Monitor market trends, competitors, and relevant industry developments to inform business strategy. Manage projects, inquiries, and customer communications while ensuring compliance with health, safety, and environmental standards. Promote a safety-first culture and actively contribute to the company's health, safety, and environmental initiatives. Represent the business at stakeholder events and ensure compliance with company policies, including security, data protection, and equal opportunities. This is an exciting opportunity for a driven professional with experience in industrial services and business development to join a dynamic and growing team. Professional qualifications: We are looking for someone with the following: Technical expertise in industrial services and hazardous/chemical waste solutions, with previous experience in the sector. Proven ability to manage customer accounts and their associated sales revenue. Strong commercial acumen, a track record of profitable new business, and a commitment to high levels of customer service, along with a full UK driving licence. Degree qualified or proven sector experience in business development and sales in industrial services or hazardous wastes management. Personal skills The Business Development Manager role would suit someone who has: Flexibility to accommodate overnight stays, early starts, and late finishes to meet client and business needs. Proven track record in driving profitable new business while maintaining high levels of customer service. Strong logistics knowledge, including experience with transport booking and vehicle requirements for contracts. Expertise in H&S industry regulations, environmental compliance, and managing contaminated soils within construction waste. Skilled in cold calling, negotiating, and executing deals at both strategic and tactical levels, with experience in managing projects and business processes. Salary and benefits of the Business Development Manager role Salary up to 55,000 DOE Car allowance Bonus based on company and personal performance Life assurance Pension Progression plan Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
Your new company This organisation is a powerhouse in enterprise technology, delivering secure, scalable, and innovative solutions across voice, data, wireless, and cloud networking. With a rich legacy of excellence and a forward-thinking approach, they empower businesses of all sizes, from global enterprises to agile startups, to thrive in a connected world. Their culture champions collaboration, diversity, and continuous learning, offering world-class training and development opportunities. Employees are encouraged to lead with impact, innovate boldly, and build meaningful relationships with customers and colleagues alike. If you're passionate about shaping the future of network architecture and want to be part of a team that values your expertise and ambition, this is the place to be. Your new role Are you ready to lead the design and delivery of cutting-edge network solutions across enterprise environments? Join a dynamic team that's shaping the future of secure connectivity, cloud networking, and wireless innovation.We're looking for a Network Designer with deep expertise in Juniper technologies and a passion for translating complex requirements into elegant, scalable solutions. If you thrive in high-impact environments and enjoy mentoring others while keeping customers at the heart of everything you do, this is your next big move. Lead the technical design of enterprise-grade network solutions, from high-level architecture to detailed low-level implementation. Act as the single point of contact for technical delivery, guiding internal teams and external stakeholders through the solution lifecycle. Collaborate with pre-sales, project managers, and support teams to ensure seamless delivery and customer satisfaction. Own the creation of low-level design documentation, migration plans, and testing strategies. Resolve complex service issues, lead root cause analysis, and drive continuous improvement. Influence customer strategy through technical leadership and trusted advisory relationships. What you'll need to succeed Proven experience designing and implementing Juniper LAN/WLAN solutions, including Juniper Mist. Strong hands-on expertise in Fortinet SD-WAN routing and configuration. Solid understanding of Azure cloud networking and hybrid connectivity. Exceptional stakeholder management and leadership skills. Ability to mentor and motivate technical teams through challenging projects. A collaborative mindset and a customer-first approach to solution delivery. What you'll get in return 10% performance bonus Generous pension scheme with up to 10% employer contribution 25+ days annual leave plus bank holidays, increasing with service Flexible benefits including healthcare, cycle to work, and season ticket loans World-class training & development to grow your career Retail discounts and perks across hundreds of brands What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
24/10/2025
Full time
Your new company This organisation is a powerhouse in enterprise technology, delivering secure, scalable, and innovative solutions across voice, data, wireless, and cloud networking. With a rich legacy of excellence and a forward-thinking approach, they empower businesses of all sizes, from global enterprises to agile startups, to thrive in a connected world. Their culture champions collaboration, diversity, and continuous learning, offering world-class training and development opportunities. Employees are encouraged to lead with impact, innovate boldly, and build meaningful relationships with customers and colleagues alike. If you're passionate about shaping the future of network architecture and want to be part of a team that values your expertise and ambition, this is the place to be. Your new role Are you ready to lead the design and delivery of cutting-edge network solutions across enterprise environments? Join a dynamic team that's shaping the future of secure connectivity, cloud networking, and wireless innovation.We're looking for a Network Designer with deep expertise in Juniper technologies and a passion for translating complex requirements into elegant, scalable solutions. If you thrive in high-impact environments and enjoy mentoring others while keeping customers at the heart of everything you do, this is your next big move. Lead the technical design of enterprise-grade network solutions, from high-level architecture to detailed low-level implementation. Act as the single point of contact for technical delivery, guiding internal teams and external stakeholders through the solution lifecycle. Collaborate with pre-sales, project managers, and support teams to ensure seamless delivery and customer satisfaction. Own the creation of low-level design documentation, migration plans, and testing strategies. Resolve complex service issues, lead root cause analysis, and drive continuous improvement. Influence customer strategy through technical leadership and trusted advisory relationships. What you'll need to succeed Proven experience designing and implementing Juniper LAN/WLAN solutions, including Juniper Mist. Strong hands-on expertise in Fortinet SD-WAN routing and configuration. Solid understanding of Azure cloud networking and hybrid connectivity. Exceptional stakeholder management and leadership skills. Ability to mentor and motivate technical teams through challenging projects. A collaborative mindset and a customer-first approach to solution delivery. What you'll get in return 10% performance bonus Generous pension scheme with up to 10% employer contribution 25+ days annual leave plus bank holidays, increasing with service Flexible benefits including healthcare, cycle to work, and season ticket loans World-class training & development to grow your career Retail discounts and perks across hundreds of brands What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
The Organisation James Clay & Sons is the UK's leading importer and distributor of world-class beers from Europe, the USA, and Japan. They aren't just moving boxes-they are building brands, curating culture, and delivering flavour experiences that excite and inspire. With a turnover of over £35m, a 51,000ft distribution centre and a further 4 regional sites for national distribution, a fleet delivering to over 1,250 accounts monthly, they're scaling fast and staying true to their roots. Rarter Bond is a subsidiary of James Clay & Sons and is a bonded warehousing powerhouse offering duty-suspended storage, ecommerce fulfilment, and freight forwarding from a secure site at Leeds Bradford Airport. A growing hub of innovation and efficiency.Together, these businesses are guided by values that matter: Professional in our standards and delivery; Honest in our communication and relationships; Caring in how we support our people, customers, and partners; and Positive in our mindset and ambition. About the opportunity We are delighted to partner with James Clay & Sons in the search for a Business Systems Manager, an exciting opportunity and a stand-alone role taking ownership for digital systems and IT strategy of the organisation. This role will be responsible for analysing current processes and IT systems before implementing new technical solutions. You will also be required to help manage external vendors related to IT Infrastructure. This role is pivotal in helping the business utilise technology to achieve their goals and provide efficiency gains. If you are interested in working for an SME where your contribution is valued, this is an exciting role for you. Key ResponsibilitiesStrategy - Digital Systems and IT infrastructure Ownership of the systems infrastructure across the business Developing and executing a digital roadmap for the business, aligning digital initiatives with business goals Respond and support system development requests from departments while managing prioritisation with the board Champion opportunities to automate processes through digital solutions and lead the adoption of AI across the business Digital Transformation and Project Scoping Analyse business needs from departments to understand problems, gather requirements and identify technology solutions Evaluate software providers to make recommendations for partnerships and investments where required Translate business requirements into clear, functional and technical specifications for developers. Formulate new, or enhance existing, systems to meet the identified business needs. Project Management Manage projects to digitise business processes and improve systems to deliver efficiency and customer experience gains Implementation & Maintenance Support department heads to align business processes with software and digital solutions Lead the relationship with third party technology providers to maintain, update and develop digital systems Manage IT budgets, forecasts and cost controls Other duties Work with third party vendors to maintain security and infrastructure services What you'll bring Strong understanding of IT systems - such as ERP, CRM Ideally operated as a Business Systems Manager or IT Manager previously - or worked as a stand alone Business Systems Analyst in an SME. Experience of project management Solutions orientated, self-starter Confident at relaying technical information to non-technical stakeholders Why you'll love the role Impact: Your ideas will shape the future of two thriving businesses. Culture: A family business with a big heart and bold ambitions. Challenge: No two days are the same. Growth: You'll lead transformation and leave a legacy. Competitive salary and benefits.All 3rd Party CVs and applications will be forwarded to Nigel Wright
23/10/2025
Full time
The Organisation James Clay & Sons is the UK's leading importer and distributor of world-class beers from Europe, the USA, and Japan. They aren't just moving boxes-they are building brands, curating culture, and delivering flavour experiences that excite and inspire. With a turnover of over £35m, a 51,000ft distribution centre and a further 4 regional sites for national distribution, a fleet delivering to over 1,250 accounts monthly, they're scaling fast and staying true to their roots. Rarter Bond is a subsidiary of James Clay & Sons and is a bonded warehousing powerhouse offering duty-suspended storage, ecommerce fulfilment, and freight forwarding from a secure site at Leeds Bradford Airport. A growing hub of innovation and efficiency.Together, these businesses are guided by values that matter: Professional in our standards and delivery; Honest in our communication and relationships; Caring in how we support our people, customers, and partners; and Positive in our mindset and ambition. About the opportunity We are delighted to partner with James Clay & Sons in the search for a Business Systems Manager, an exciting opportunity and a stand-alone role taking ownership for digital systems and IT strategy of the organisation. This role will be responsible for analysing current processes and IT systems before implementing new technical solutions. You will also be required to help manage external vendors related to IT Infrastructure. This role is pivotal in helping the business utilise technology to achieve their goals and provide efficiency gains. If you are interested in working for an SME where your contribution is valued, this is an exciting role for you. Key ResponsibilitiesStrategy - Digital Systems and IT infrastructure Ownership of the systems infrastructure across the business Developing and executing a digital roadmap for the business, aligning digital initiatives with business goals Respond and support system development requests from departments while managing prioritisation with the board Champion opportunities to automate processes through digital solutions and lead the adoption of AI across the business Digital Transformation and Project Scoping Analyse business needs from departments to understand problems, gather requirements and identify technology solutions Evaluate software providers to make recommendations for partnerships and investments where required Translate business requirements into clear, functional and technical specifications for developers. Formulate new, or enhance existing, systems to meet the identified business needs. Project Management Manage projects to digitise business processes and improve systems to deliver efficiency and customer experience gains Implementation & Maintenance Support department heads to align business processes with software and digital solutions Lead the relationship with third party technology providers to maintain, update and develop digital systems Manage IT budgets, forecasts and cost controls Other duties Work with third party vendors to maintain security and infrastructure services What you'll bring Strong understanding of IT systems - such as ERP, CRM Ideally operated as a Business Systems Manager or IT Manager previously - or worked as a stand alone Business Systems Analyst in an SME. Experience of project management Solutions orientated, self-starter Confident at relaying technical information to non-technical stakeholders Why you'll love the role Impact: Your ideas will shape the future of two thriving businesses. Culture: A family business with a big heart and bold ambitions. Challenge: No two days are the same. Growth: You'll lead transformation and leave a legacy. Competitive salary and benefits.All 3rd Party CVs and applications will be forwarded to Nigel Wright
Your new company A property organisation specialising in the ownership and management of some of the UK's best and most sustainable real estate. They have a portfolio of high-quality commercial properties across London. They are passionate about managing their business in an environmentally and socially responsible way. Leveraging on their best-in-class platform and proven expertise in development, repositioning and active asset management to create and manage the best possible outcomes for their stakeholders on a long-term basis. Your new role An opportunity has arisen to work within Technology, to lead the Technology Business Partner team to identify opportunities for improving business output and performance through the strategic use of technology. The roleholder will be instrumental in helping to shift the business culture towards greater technology awareness and adoption. The role involves leading a team of Tech Business Partners and the QA team, working closely with the Senior Leadership team. Leadership and Team Management: Lead, mentor, and develop a team of Tech Business Partners and QA professionals; fostering a collaborative and high-performance team culture. Strategic Partnership: Act as a liaison between the technology department and other business units, collaborating with senior leadership to identify and prioritise technology initiatives that drive business growth and efficiency. Provide deep strategic insights and recommendations to enhance business processes through technology, ensuring alignment with long-term business goals. This role requires a visionary approach to technology integration, focusing on transformative business impact and strategic value. Change Management: Drive initiatives to increase tech awareness and adoption across the organisation. Develop and deliver training materials and programmes to enhance technology proficiency amongst employees Technology Change Requests: Lead the Tech Business Partner team to translate business needs into technical requirements, design optimal solutions with software teams, and manage the Technology Change Plan for timely project delivery Quality Assurance: Work with the Senior Test Analyst to ensure the highest standards of quality in technology solutions, implement best practices in QA processes and methodologies, and ensure timely and effective testing of technology solutions. What you'll need to succeed : You will have a strategic mindset with the ability to identify and analyse potential opportunities to improve processes, technology etc. Experience of working within a Technology Business Partner role previously or equivalent Knowledge of the software development lifecycle methodologies, system testing and software QA best practices. Experience in a leadership capacity - able to motivate and inspire team members and manage their development and progression. Experienced people manager with a proven track record of leading and developing teams. Customer service orientation: experience in a customer service environment, with a strong appreciation for delivering excellent customer service. Technology proficiency with software applications, including MS Word, Excel and PowerPoint. What you'll get in return £80K basic salary 15% pension 25% discretionary bonus Hybrid working - 4 days in the office 25 days of annual leave Group Income Protection Several others What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
23/10/2025
Full time
Your new company A property organisation specialising in the ownership and management of some of the UK's best and most sustainable real estate. They have a portfolio of high-quality commercial properties across London. They are passionate about managing their business in an environmentally and socially responsible way. Leveraging on their best-in-class platform and proven expertise in development, repositioning and active asset management to create and manage the best possible outcomes for their stakeholders on a long-term basis. Your new role An opportunity has arisen to work within Technology, to lead the Technology Business Partner team to identify opportunities for improving business output and performance through the strategic use of technology. The roleholder will be instrumental in helping to shift the business culture towards greater technology awareness and adoption. The role involves leading a team of Tech Business Partners and the QA team, working closely with the Senior Leadership team. Leadership and Team Management: Lead, mentor, and develop a team of Tech Business Partners and QA professionals; fostering a collaborative and high-performance team culture. Strategic Partnership: Act as a liaison between the technology department and other business units, collaborating with senior leadership to identify and prioritise technology initiatives that drive business growth and efficiency. Provide deep strategic insights and recommendations to enhance business processes through technology, ensuring alignment with long-term business goals. This role requires a visionary approach to technology integration, focusing on transformative business impact and strategic value. Change Management: Drive initiatives to increase tech awareness and adoption across the organisation. Develop and deliver training materials and programmes to enhance technology proficiency amongst employees Technology Change Requests: Lead the Tech Business Partner team to translate business needs into technical requirements, design optimal solutions with software teams, and manage the Technology Change Plan for timely project delivery Quality Assurance: Work with the Senior Test Analyst to ensure the highest standards of quality in technology solutions, implement best practices in QA processes and methodologies, and ensure timely and effective testing of technology solutions. What you'll need to succeed : You will have a strategic mindset with the ability to identify and analyse potential opportunities to improve processes, technology etc. Experience of working within a Technology Business Partner role previously or equivalent Knowledge of the software development lifecycle methodologies, system testing and software QA best practices. Experience in a leadership capacity - able to motivate and inspire team members and manage their development and progression. Experienced people manager with a proven track record of leading and developing teams. Customer service orientation: experience in a customer service environment, with a strong appreciation for delivering excellent customer service. Technology proficiency with software applications, including MS Word, Excel and PowerPoint. What you'll get in return £80K basic salary 15% pension 25% discretionary bonus Hybrid working - 4 days in the office 25 days of annual leave Group Income Protection Several others What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Cloud Security Engineer Location: West Midlands Salary: Competitive Career Level: Specialist / Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be part of a team which delivers, implements and manages Public, Private Cloud and Hybrid technologies building and transforming client infrastructure services and provides world class service delivery. The diverse variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This will be based in the Birmingham office. From time to time, you may be requested to work or attend client locations, subject to assignment requirements. Grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables opportunities that can drive your career in new and exciting ways If you're looking for a challenging and exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our team, you'll be delivering cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. For this team we are seeking a Cloud Security Engineer who has: Experience and knowledge of Cloud Managed Services, and Cloud Services Be involved in client engagement and have the responsibility to ensure that the client receives services to their agreed deliverable's and to the required standard of quality Develop and maintain strong key stakeholder relationships Develop and maintain a strong understanding of cloud technologies, including architecture, deployment, and management. Ensure the security of cloud environments by implementing and maintaining robust information security controls. Conduct risk assessments and vulnerability analyses to identify and mitigate potential security threats. Collaborate with cross-functional teams to design and implement secure cloud solutions. Eligibility for UK security clearance As a Cloud Security Engineer, you will: Be responsible for client services and maintain stakeholder relationships. Manage and enforce identity and access controls, ensuring only authorised users have access to cloud resources. Oversee the implementation of security and governance for new services. Assess and manage risks associated with third-party cloud service providers and vendors. Manage information security and compliance following Accenture standards and policies. Stay updated on the latest trends and best practices in information security and cloud computing. Learn and apply data privacy principles, ensuring compliance with relevant regulations and frameworks. Provide guidance on data sovereignty requirements, ensuring data is stored and processed in compliance with Accenture and customer standards. Develop and enforce policies and procedures to maintain information security and data privacy in cloud environments. Support audits and compliance reviews related to information security, data privacy, and data sovereignty. Act as a subject matter expert, providing training and mentorship to team members on cloud security, data privacy, and sovereignty. Promote a security culture ensuring lessons learned are applied to future activities. We are looking for experience in the following skills: Operational Delivery of IT Cloud Infrastructure Ability to provide training and awareness programs to educate employees on best practices for cloud security. Have a good technical background with experience in working with and influencing teams. Good communication skills and experience with both internal and external clients. What's in it for you? At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes: 25 days' vacation per year Private medical insurance 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role. There may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law
23/10/2025
Full time
Cloud Security Engineer Location: West Midlands Salary: Competitive Career Level: Specialist / Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be part of a team which delivers, implements and manages Public, Private Cloud and Hybrid technologies building and transforming client infrastructure services and provides world class service delivery. The diverse variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This will be based in the Birmingham office. From time to time, you may be requested to work or attend client locations, subject to assignment requirements. Grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables opportunities that can drive your career in new and exciting ways If you're looking for a challenging and exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our team, you'll be delivering cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. For this team we are seeking a Cloud Security Engineer who has: Experience and knowledge of Cloud Managed Services, and Cloud Services Be involved in client engagement and have the responsibility to ensure that the client receives services to their agreed deliverable's and to the required standard of quality Develop and maintain strong key stakeholder relationships Develop and maintain a strong understanding of cloud technologies, including architecture, deployment, and management. Ensure the security of cloud environments by implementing and maintaining robust information security controls. Conduct risk assessments and vulnerability analyses to identify and mitigate potential security threats. Collaborate with cross-functional teams to design and implement secure cloud solutions. Eligibility for UK security clearance As a Cloud Security Engineer, you will: Be responsible for client services and maintain stakeholder relationships. Manage and enforce identity and access controls, ensuring only authorised users have access to cloud resources. Oversee the implementation of security and governance for new services. Assess and manage risks associated with third-party cloud service providers and vendors. Manage information security and compliance following Accenture standards and policies. Stay updated on the latest trends and best practices in information security and cloud computing. Learn and apply data privacy principles, ensuring compliance with relevant regulations and frameworks. Provide guidance on data sovereignty requirements, ensuring data is stored and processed in compliance with Accenture and customer standards. Develop and enforce policies and procedures to maintain information security and data privacy in cloud environments. Support audits and compliance reviews related to information security, data privacy, and data sovereignty. Act as a subject matter expert, providing training and mentorship to team members on cloud security, data privacy, and sovereignty. Promote a security culture ensuring lessons learned are applied to future activities. We are looking for experience in the following skills: Operational Delivery of IT Cloud Infrastructure Ability to provide training and awareness programs to educate employees on best practices for cloud security. Have a good technical background with experience in working with and influencing teams. Good communication skills and experience with both internal and external clients. What's in it for you? At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes: 25 days' vacation per year Private medical insurance 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role. There may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law
Genuine innovation. Visionary solutions. Surprising results. Lead CRM Engineer - Salesforce £74,000 - £79,000 plus Reports to: Head of Engineering Grade: P3 Directorate : Chief Operating Office Contract : Permanent Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 16 November 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 2 stage interview process which will involve competency and technical assessment. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. The Lead CRM Engineer is responsible for taking a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, reduce technical debt and operational risks. In addition the Lead CRM Engineer should design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; apply specialist knowledge to identify improvements. What will I be doing? Lead in all aspects of the software development life cycle e.g., requirements, analysis, design, implementation, testing and documentation Apply Lean and Agile principles to develop high quality code that has minimal bugs, adheres to CRUK standards and is highly supportable Work either independently or in collaboration with Solution Architects to design new solutions in line with the CRM Engineering strategy Start the development of new products from scratch, leading on all the technical decisions this entails Work in collaboration with Product Managers, Service Designers, UX Designers, Business Analysts etc to identify user needs, discuss capabilities and iteratively design solutions Take a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, and reduce technical debt and operational risks Design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; applying specialist knowledge to identify improvements Apply Site Reliability Engineering principles to track and improve the availability, performance, and security of CRM products. Support the resolution of incidents impacting our products. Responsible for release management and line management of 2-5 CRM engineers, coaching them to develop their skills, behaviours and develop their careers. What are you looking for? Essential: Ability to write clean, readable, and properly tested code based on tried and tested design patterns. Experience building applications on our existing CRM platform (Siebel) and/or future CRM (Salesforce), including data model design, custom UIs, custom logic, inbound and outbound integration logic Experience running critical services in production and designing highly available, scalable, and secure solutions Acted as a Senior or Lead within an Engineering team, starting the development of new features from scratch, defining the overall solutions, and reviewing more junior engineers' work.' Desirable: Understands business problems and able to translate them into solution designs using creativity and pragmatism. Knowledge of modern software development methods (SCRUM, Kanban) and approaches (test-driven development, behaviour driven development, continuous integration, continuous delivery) Can communicate complex information and concepts to technical and business colleagues, influencing others effectively Worked in a complex technical environment with multiple types of business operations and conflicting priorities Able to cope with continual change and contribute constructively to improvement cycles Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our . How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. Additional information For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .
23/10/2025
Full time
Genuine innovation. Visionary solutions. Surprising results. Lead CRM Engineer - Salesforce £74,000 - £79,000 plus Reports to: Head of Engineering Grade: P3 Directorate : Chief Operating Office Contract : Permanent Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 16 November 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 2 stage interview process which will involve competency and technical assessment. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. The Lead CRM Engineer is responsible for taking a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, reduce technical debt and operational risks. In addition the Lead CRM Engineer should design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; apply specialist knowledge to identify improvements. What will I be doing? Lead in all aspects of the software development life cycle e.g., requirements, analysis, design, implementation, testing and documentation Apply Lean and Agile principles to develop high quality code that has minimal bugs, adheres to CRUK standards and is highly supportable Work either independently or in collaboration with Solution Architects to design new solutions in line with the CRM Engineering strategy Start the development of new products from scratch, leading on all the technical decisions this entails Work in collaboration with Product Managers, Service Designers, UX Designers, Business Analysts etc to identify user needs, discuss capabilities and iteratively design solutions Take a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, and reduce technical debt and operational risks Design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; applying specialist knowledge to identify improvements Apply Site Reliability Engineering principles to track and improve the availability, performance, and security of CRM products. Support the resolution of incidents impacting our products. Responsible for release management and line management of 2-5 CRM engineers, coaching them to develop their skills, behaviours and develop their careers. What are you looking for? Essential: Ability to write clean, readable, and properly tested code based on tried and tested design patterns. Experience building applications on our existing CRM platform (Siebel) and/or future CRM (Salesforce), including data model design, custom UIs, custom logic, inbound and outbound integration logic Experience running critical services in production and designing highly available, scalable, and secure solutions Acted as a Senior or Lead within an Engineering team, starting the development of new features from scratch, defining the overall solutions, and reviewing more junior engineers' work.' Desirable: Understands business problems and able to translate them into solution designs using creativity and pragmatism. Knowledge of modern software development methods (SCRUM, Kanban) and approaches (test-driven development, behaviour driven development, continuous integration, continuous delivery) Can communicate complex information and concepts to technical and business colleagues, influencing others effectively Worked in a complex technical environment with multiple types of business operations and conflicting priorities Able to cope with continual change and contribute constructively to improvement cycles Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our . How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. Additional information For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .
We're seeking a Business Analyst to drive transformation and efficiency across Ruby Energy. You'll analyse processes and systems, identify improvement opportunities, and support delivery from design to go-live. Working across operations including sales, customer service, billing, and data you'll turn insight into action, ensuring projects deliver real business impact, improved productivity, and better customer experiences. Please note: This is a 12-month fixed-term contract. The ideal candidate must be able to commute daily to our office in either Fleetwood, Lancashire or Manchester relocation assistance is not available for this role. Benefits : Working hours - Monday to Friday Buy & Sell Annual Leave Scheme Company Pension Referral program Free onsite parking Employee Assistance Programme (EAP) Access to Employee Health Scheme Career development Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts / benefits Early Finish Fridays Pay: £35,000.00-£50,000.00 per year Main Responsibilities (but not limited to): Collaborate with stakeholders across departments to gather and document detailed requirements, ensuring a clear understanding of business needs and desired outcomes. Work with business sponsors and stakeholders to co-create the strategy, ensuring alignment with business goals and ensuring it is turned into a clear, actionable plan with defined objectives, timelines, and resources. Analyse and optimise business processes to identify inefficiencies and propose improvements, ensuring solutions align with strategic business goals and the broader transformation vision. Develop business cases and solution strategies, assessing options to determine the best-fit solutions that drive improvements in customer experience, operational efficiency, and business performance. Support and manage project delivery, driving the creation of actionable plans, managing risks, tracking progress, and ensuring alignment with business objectives through to successful implementation. Work with business sponsors, system users, and third-party vendors to ensure seamless communication, change adoption, and effective solution delivery across customer journey, digital solutions, sales, marketing, and commercial systems. Lead testing, training, and go-live activities, ensuring that business users are fully prepared, and that systems and processes are adopted effectively across the organisation. Monitor post-implementation success, gathering feedback and analysing performance to identify opportunities for continuous improvement and refinement of processes and systems. Provide ongoing support and guidance for continuous business change, assisting with the evolution of processes and systems as the business adapts and grows. Ensure all solutions are delivered within scope, on time, and to budget, while maintaining quality and meeting business requirements Requirements to be considered: 3-5 years of experience as a Business Analyst, Solutions Analyst or Project Manager, ideally in the energy, utilities, or sales sectors. A strong focus on customer-centric solutions with experience in digital transformation, self-service portals, and customer journey mapping . . Strong knowledge and experience in customer service, sales, billing, and data management systems, with an understanding of how these areas intersect with broader business processes. Proven experience in problem-solving and process optimisation, with the ability to identify inefficiencies and recommend and implement effective solutions. Familiarity with CRM systems, telephony, workforce management tools, and other key business platforms relevant to customer and commercial operations. Strong understanding of project management methodologies (e.g., Agile, Waterfall), and the ability to manage projects through all stages of delivery from strategy through to execution. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and project management tools (e.g., Jira, MS Project), with the ability to track progress, manage risks, and report on project status. Experience with stakeholder management and business change-the ability to work effectively with both technical and non-technical teams, managing expectations and ensuring successful project delivery. Experience in creating and managing business cases, and the ability to assess the viability and impact of solutions on business operations. Competencies: Strong interpersonal and communication skills: Engage with stakeholders at all levels of the business. Proactive and confident in chasing outstanding actions and liaising with team members to ensure progress. Data analysis & problem-solving skills : Comfortable assisting in gathering and analysing data as required with ability to find root causes and locate solutions Strong analytical skills: The ability to translate complex business processes into actionable insights including proven experience in business analysis: process mapping, and workflow optimisation. Project management skillset: Including experience in supporting project delivery. Attention to detail: Ensure accuracy and completeness in tracking tasks, actions, and project documentation and a focus on delivering measurable business improvements. Teamwork: Capable of working collaboratively across different teams and departments with capability to work in cross-functional teams and managing change within a complex organisation Strong organisational skills: Talent to manage multiple tasks and prioritise effectively in a fast-paced, dynamic environment. This includes excellent time management to manage deadlines and provide timely updates to relevant stakeholders. Technical proficiency : Competent in using project management tools and systems, with strong MS Office skills, particularly Excel, Word, and PowerPoint.
23/10/2025
Full time
We're seeking a Business Analyst to drive transformation and efficiency across Ruby Energy. You'll analyse processes and systems, identify improvement opportunities, and support delivery from design to go-live. Working across operations including sales, customer service, billing, and data you'll turn insight into action, ensuring projects deliver real business impact, improved productivity, and better customer experiences. Please note: This is a 12-month fixed-term contract. The ideal candidate must be able to commute daily to our office in either Fleetwood, Lancashire or Manchester relocation assistance is not available for this role. Benefits : Working hours - Monday to Friday Buy & Sell Annual Leave Scheme Company Pension Referral program Free onsite parking Employee Assistance Programme (EAP) Access to Employee Health Scheme Career development Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts / benefits Early Finish Fridays Pay: £35,000.00-£50,000.00 per year Main Responsibilities (but not limited to): Collaborate with stakeholders across departments to gather and document detailed requirements, ensuring a clear understanding of business needs and desired outcomes. Work with business sponsors and stakeholders to co-create the strategy, ensuring alignment with business goals and ensuring it is turned into a clear, actionable plan with defined objectives, timelines, and resources. Analyse and optimise business processes to identify inefficiencies and propose improvements, ensuring solutions align with strategic business goals and the broader transformation vision. Develop business cases and solution strategies, assessing options to determine the best-fit solutions that drive improvements in customer experience, operational efficiency, and business performance. Support and manage project delivery, driving the creation of actionable plans, managing risks, tracking progress, and ensuring alignment with business objectives through to successful implementation. Work with business sponsors, system users, and third-party vendors to ensure seamless communication, change adoption, and effective solution delivery across customer journey, digital solutions, sales, marketing, and commercial systems. Lead testing, training, and go-live activities, ensuring that business users are fully prepared, and that systems and processes are adopted effectively across the organisation. Monitor post-implementation success, gathering feedback and analysing performance to identify opportunities for continuous improvement and refinement of processes and systems. Provide ongoing support and guidance for continuous business change, assisting with the evolution of processes and systems as the business adapts and grows. Ensure all solutions are delivered within scope, on time, and to budget, while maintaining quality and meeting business requirements Requirements to be considered: 3-5 years of experience as a Business Analyst, Solutions Analyst or Project Manager, ideally in the energy, utilities, or sales sectors. A strong focus on customer-centric solutions with experience in digital transformation, self-service portals, and customer journey mapping . . Strong knowledge and experience in customer service, sales, billing, and data management systems, with an understanding of how these areas intersect with broader business processes. Proven experience in problem-solving and process optimisation, with the ability to identify inefficiencies and recommend and implement effective solutions. Familiarity with CRM systems, telephony, workforce management tools, and other key business platforms relevant to customer and commercial operations. Strong understanding of project management methodologies (e.g., Agile, Waterfall), and the ability to manage projects through all stages of delivery from strategy through to execution. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and project management tools (e.g., Jira, MS Project), with the ability to track progress, manage risks, and report on project status. Experience with stakeholder management and business change-the ability to work effectively with both technical and non-technical teams, managing expectations and ensuring successful project delivery. Experience in creating and managing business cases, and the ability to assess the viability and impact of solutions on business operations. Competencies: Strong interpersonal and communication skills: Engage with stakeholders at all levels of the business. Proactive and confident in chasing outstanding actions and liaising with team members to ensure progress. Data analysis & problem-solving skills : Comfortable assisting in gathering and analysing data as required with ability to find root causes and locate solutions Strong analytical skills: The ability to translate complex business processes into actionable insights including proven experience in business analysis: process mapping, and workflow optimisation. Project management skillset: Including experience in supporting project delivery. Attention to detail: Ensure accuracy and completeness in tracking tasks, actions, and project documentation and a focus on delivering measurable business improvements. Teamwork: Capable of working collaboratively across different teams and departments with capability to work in cross-functional teams and managing change within a complex organisation Strong organisational skills: Talent to manage multiple tasks and prioritise effectively in a fast-paced, dynamic environment. This includes excellent time management to manage deadlines and provide timely updates to relevant stakeholders. Technical proficiency : Competent in using project management tools and systems, with strong MS Office skills, particularly Excel, Word, and PowerPoint.
Your new company This organisation is a powerhouse in enterprise technology, delivering secure, scalable, and innovative solutions across voice, data, wireless, and cloud networking. With a rich legacy of excellence and a forward-thinking approach, they empower businesses of all sizes, from global enterprises to agile startups, to thrive in a connected world. Their culture champions collaboration, diversity, and continuous learning, offering world-class training and development opportunities. Employees are encouraged to lead with impact, innovate boldly, and build meaningful relationships with customers and colleagues alike. If you're passionate about shaping the future of network architecture and want to be part of a team that values your expertise and ambition, this is the place to be. Your new role Are you ready to lead the design and delivery of cutting-edge network solutions across enterprise environments? Join a dynamic team that's shaping the future of secure connectivity, cloud networking, and wireless innovation.We're looking for a Network Designer with deep expertise in Juniper technologies and a passion for translating complex requirements into elegant, scalable solutions. If you thrive in high-impact environments and enjoy mentoring others while keeping customers at the heart of everything you do, this is your next big move. Lead the technical design of enterprise-grade network solutions, from high-level architecture to detailed low-level implementation. Act as the single point of contact for technical delivery, guiding internal teams and external stakeholders through the solution lifecycle. Collaborate with pre-sales, project managers, and support teams to ensure seamless delivery and customer satisfaction. Own the creation of low-level design documentation, migration plans, and testing strategies. Resolve complex service issues, lead root cause analysis, and drive continuous improvement. Influence customer strategy through technical leadership and trusted advisory relationships. What you'll need to succeed Proven experience designing and implementing Juniper LAN/WLAN solutions, including Juniper Mist. Strong hands-on expertise in Fortinet SD-WAN routing and configuration. Solid understanding of Azure cloud networking and hybrid connectivity. Exceptional stakeholder management and leadership skills. Ability to mentor and motivate technical teams through challenging projects. A collaborative mindset and a customer-first approach to solution delivery. What you'll get in return 10% performance bonus Generous pension scheme with up to 10% employer contribution 25+ days annual leave plus bank holidays, increasing with service Flexible benefits including healthcare, cycle to work, and season ticket loans World-class training & development to grow your career Retail discounts and perks across hundreds of brands What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
23/10/2025
Full time
Your new company This organisation is a powerhouse in enterprise technology, delivering secure, scalable, and innovative solutions across voice, data, wireless, and cloud networking. With a rich legacy of excellence and a forward-thinking approach, they empower businesses of all sizes, from global enterprises to agile startups, to thrive in a connected world. Their culture champions collaboration, diversity, and continuous learning, offering world-class training and development opportunities. Employees are encouraged to lead with impact, innovate boldly, and build meaningful relationships with customers and colleagues alike. If you're passionate about shaping the future of network architecture and want to be part of a team that values your expertise and ambition, this is the place to be. Your new role Are you ready to lead the design and delivery of cutting-edge network solutions across enterprise environments? Join a dynamic team that's shaping the future of secure connectivity, cloud networking, and wireless innovation.We're looking for a Network Designer with deep expertise in Juniper technologies and a passion for translating complex requirements into elegant, scalable solutions. If you thrive in high-impact environments and enjoy mentoring others while keeping customers at the heart of everything you do, this is your next big move. Lead the technical design of enterprise-grade network solutions, from high-level architecture to detailed low-level implementation. Act as the single point of contact for technical delivery, guiding internal teams and external stakeholders through the solution lifecycle. Collaborate with pre-sales, project managers, and support teams to ensure seamless delivery and customer satisfaction. Own the creation of low-level design documentation, migration plans, and testing strategies. Resolve complex service issues, lead root cause analysis, and drive continuous improvement. Influence customer strategy through technical leadership and trusted advisory relationships. What you'll need to succeed Proven experience designing and implementing Juniper LAN/WLAN solutions, including Juniper Mist. Strong hands-on expertise in Fortinet SD-WAN routing and configuration. Solid understanding of Azure cloud networking and hybrid connectivity. Exceptional stakeholder management and leadership skills. Ability to mentor and motivate technical teams through challenging projects. A collaborative mindset and a customer-first approach to solution delivery. What you'll get in return 10% performance bonus Generous pension scheme with up to 10% employer contribution 25+ days annual leave plus bank holidays, increasing with service Flexible benefits including healthcare, cycle to work, and season ticket loans World-class training & development to grow your career Retail discounts and perks across hundreds of brands What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Graphic Designer Location: Head Office, Enfield, EN3 7FJ Department: Department of Digital Design & Information Technology Galldris Group An exciting opportunity is available to join our Head Office Team at Galldris Services Ltd. We are seeking a talented and versatile Graphic Designer to join our growing team in the construction industry. This role is ideal for a creative professional who enjoys a paced work environment and who is capable of meeting required deadlines. The role involves a mix of practical creative and graphical design work, digital design, print design, production and technical tasks, and the management of project assets. You will play a key role in shaping our visual identity, supporting other departments, and communicating our values, with compelling, own-brand design solutions. Please note that there is no hybrid working due to the nature of the role, and it will be office-based 5 days a week. As a Graphic Designer, your responsibilities will include: Creative & Conceptual Work Develop visual brand concepts of designs. Design logos, icons, and custom illustrations Select typography and colour palettes aligned with brand identity Digital Design Design and update websites, and various landing pages. Design mobile interfaces for inhouse developed applications Create social media graphics and digital ads. Design infographics, and digital brochures. Design and Update company digital presentations Print Design Design brochures, flyers, posters, and business cards. Develop signage, and branded merchandise. Prepare print-ready files and liaise with external printing houses Proof and revise materials for accuracy and quality. Package and arrange delivery of printed materials Production & Technical Tasks Retouch and optimise images for SM, Web and Print. Export and send assets in various formats when required Manage file organization. Create reusable form templates. Maintain design systems. Ensure accessibility and brand compliance across all outputs Collaboration & Communication Work closely with marketing, project managers, and external clients Present design concepts and gather feedback from involved parties. Collaborate with software developers. Participate in creative reviews and design critiques Project & Asset Management Manage digital asset libraries and version control. Track project timelines and meet deadlines Use project management tools (e.g., Trello, Asana). Archive completed projects. Prepare project case studies Required Skills & Tools Proficiency in Adobe Creative Cloud, including: Photoshop Illustrator InDesign After Effects XD / Figma (for UI/UX) Strong understanding of layout, typography, and colour theory. Experience with both print and digital production processes. Familiarity with web design principles and responsive design. Basic knowledge of HTML/CSS, Java is a plus. Proficient in the use of and Knowledge of WordPress Understanding how websites are hosted and managed. Understanding of SEO principles. Comfortable command of the English Language. Knowledge of a 3D software such as Blender Soft Skills Strong communication and presentation skills. Excellent time management and ability to multitask Design Problem solving ability. Attention to detail and commitment to quality. Adaptability and openness to feedback. Have a problem-solving mindset and creative thinking. Be team-oriented with a collaborative spirit Ideal Interests Interest in the built environment Photography and drone technology. Interest in branding, storytelling, and visual communication. Curiosity about design trends, technology, and innovation. Enjoyment of hands-on creative work and continuous learning Qualifications / Education Master s or Bachelor s degree in Graphic Design, Visual Communication, and Digital Media, Equivalent experience or certifications in design and multimedia Professional Experience Hands-on experience in graphic design roles (agency or in-house). Proven experience working across print and digital platforms Experience collaborating with cross-functional teams (e.g., commercial, marketing, IT, developers, site personnel). Exposure to construction, architecture, engineering, or like sectors is a plus. Experience managing multiple projects and meeting deadlines in a fast-paced environment Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.
23/10/2025
Full time
Graphic Designer Location: Head Office, Enfield, EN3 7FJ Department: Department of Digital Design & Information Technology Galldris Group An exciting opportunity is available to join our Head Office Team at Galldris Services Ltd. We are seeking a talented and versatile Graphic Designer to join our growing team in the construction industry. This role is ideal for a creative professional who enjoys a paced work environment and who is capable of meeting required deadlines. The role involves a mix of practical creative and graphical design work, digital design, print design, production and technical tasks, and the management of project assets. You will play a key role in shaping our visual identity, supporting other departments, and communicating our values, with compelling, own-brand design solutions. Please note that there is no hybrid working due to the nature of the role, and it will be office-based 5 days a week. As a Graphic Designer, your responsibilities will include: Creative & Conceptual Work Develop visual brand concepts of designs. Design logos, icons, and custom illustrations Select typography and colour palettes aligned with brand identity Digital Design Design and update websites, and various landing pages. Design mobile interfaces for inhouse developed applications Create social media graphics and digital ads. Design infographics, and digital brochures. Design and Update company digital presentations Print Design Design brochures, flyers, posters, and business cards. Develop signage, and branded merchandise. Prepare print-ready files and liaise with external printing houses Proof and revise materials for accuracy and quality. Package and arrange delivery of printed materials Production & Technical Tasks Retouch and optimise images for SM, Web and Print. Export and send assets in various formats when required Manage file organization. Create reusable form templates. Maintain design systems. Ensure accessibility and brand compliance across all outputs Collaboration & Communication Work closely with marketing, project managers, and external clients Present design concepts and gather feedback from involved parties. Collaborate with software developers. Participate in creative reviews and design critiques Project & Asset Management Manage digital asset libraries and version control. Track project timelines and meet deadlines Use project management tools (e.g., Trello, Asana). Archive completed projects. Prepare project case studies Required Skills & Tools Proficiency in Adobe Creative Cloud, including: Photoshop Illustrator InDesign After Effects XD / Figma (for UI/UX) Strong understanding of layout, typography, and colour theory. Experience with both print and digital production processes. Familiarity with web design principles and responsive design. Basic knowledge of HTML/CSS, Java is a plus. Proficient in the use of and Knowledge of WordPress Understanding how websites are hosted and managed. Understanding of SEO principles. Comfortable command of the English Language. Knowledge of a 3D software such as Blender Soft Skills Strong communication and presentation skills. Excellent time management and ability to multitask Design Problem solving ability. Attention to detail and commitment to quality. Adaptability and openness to feedback. Have a problem-solving mindset and creative thinking. Be team-oriented with a collaborative spirit Ideal Interests Interest in the built environment Photography and drone technology. Interest in branding, storytelling, and visual communication. Curiosity about design trends, technology, and innovation. Enjoyment of hands-on creative work and continuous learning Qualifications / Education Master s or Bachelor s degree in Graphic Design, Visual Communication, and Digital Media, Equivalent experience or certifications in design and multimedia Professional Experience Hands-on experience in graphic design roles (agency or in-house). Proven experience working across print and digital platforms Experience collaborating with cross-functional teams (e.g., commercial, marketing, IT, developers, site personnel). Exposure to construction, architecture, engineering, or like sectors is a plus. Experience managing multiple projects and meeting deadlines in a fast-paced environment Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.
Your new company This high-performing technical team leads the way in delivering complex Voice, Network, Wireless, and Security solutions across a broad spectrum of technologies and vendors-including Cisco, Fortinet, Juniper, Aruba, and Microsoft. Their expertise spans cutting-edge platforms such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams, and NextGen Firewalls, enabling them to solve real-world challenges for enterprise clients with precision and impact.What sets this team apart is their end-to-end ownership of the solution lifecycle. They take High-Level Designs and transform them into detailed Low-Level Designs at the post-sale stage, then implement and rigorously test each solution before handing it over to support or managed service teams. Their work ensures seamless integration, reliability, and customer satisfaction.They are seeking a technical leader-someone with the ability to guide and inspire a team of Technical Designers, drive solutions to completion, and keep the customer at the heart of every decision. This role requires someone who can bridge the gap between technical complexity and business value, and who thrives in a collaborative, fast-paced environment. Your new role Lead the implementation of complex Voice, Network, Wireless, and Security solutions using technologies like SD-WAN, SD-A, Cisco ACI, ISE, Webex, MS Teams, and NextGen Firewalls. Translate high-level designs into detailed low-level documentation and oversee end-to-end delivery. Act as the technical lead and single point of contact for customer solutions. Collaborate with Pre-Sales, Project Managers, and Support teams to ensure seamless execution. Build trusted relationships with senior stakeholders and influence service strategy. Own risk management and compliance throughout the implementation lifecycle. Drive consistency, innovation, and productivity across technical processes. What you'll need to succeed Proven experience in Juniper LAN/WAN & Mist (essential). Desirable exposure to Extreme LAN/WLAN and Fortinet SD-WAN. Strong stakeholder management and leadership skills. Ability to create detailed Low-Level Design documentation. Passion for delivering outstanding customer experiences. A collaborative mindset and a drive to mentor and lead technical teams. What you'll get in return 10% on target bonus Pension scheme, minimum 5% Employee contribution, organisation contribution 10% 25 days annual leave (not including bank holidays), increasing with service Huge range of flexible benefits, including cycle to work, healthcare, season ticket loan. World-class training and development opportunities Option to join Shares Saving schemes. Access to 100's of retail discounts Why Join This Team? Be part of a forward-thinking organisation that values innovation, excellence, and customer impact. Work with industry-leading technologies and vendors on mission-critical projects. Lead and mentor talented professionals in a supportive and dynamic environment. Play a key role in shaping the future of enterprise connectivity and security. Join a culture that celebrates collaboration, growth, and purpose. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
23/10/2025
Full time
Your new company This high-performing technical team leads the way in delivering complex Voice, Network, Wireless, and Security solutions across a broad spectrum of technologies and vendors-including Cisco, Fortinet, Juniper, Aruba, and Microsoft. Their expertise spans cutting-edge platforms such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams, and NextGen Firewalls, enabling them to solve real-world challenges for enterprise clients with precision and impact.What sets this team apart is their end-to-end ownership of the solution lifecycle. They take High-Level Designs and transform them into detailed Low-Level Designs at the post-sale stage, then implement and rigorously test each solution before handing it over to support or managed service teams. Their work ensures seamless integration, reliability, and customer satisfaction.They are seeking a technical leader-someone with the ability to guide and inspire a team of Technical Designers, drive solutions to completion, and keep the customer at the heart of every decision. This role requires someone who can bridge the gap between technical complexity and business value, and who thrives in a collaborative, fast-paced environment. Your new role Lead the implementation of complex Voice, Network, Wireless, and Security solutions using technologies like SD-WAN, SD-A, Cisco ACI, ISE, Webex, MS Teams, and NextGen Firewalls. Translate high-level designs into detailed low-level documentation and oversee end-to-end delivery. Act as the technical lead and single point of contact for customer solutions. Collaborate with Pre-Sales, Project Managers, and Support teams to ensure seamless execution. Build trusted relationships with senior stakeholders and influence service strategy. Own risk management and compliance throughout the implementation lifecycle. Drive consistency, innovation, and productivity across technical processes. What you'll need to succeed Proven experience in Juniper LAN/WAN & Mist (essential). Desirable exposure to Extreme LAN/WLAN and Fortinet SD-WAN. Strong stakeholder management and leadership skills. Ability to create detailed Low-Level Design documentation. Passion for delivering outstanding customer experiences. A collaborative mindset and a drive to mentor and lead technical teams. What you'll get in return 10% on target bonus Pension scheme, minimum 5% Employee contribution, organisation contribution 10% 25 days annual leave (not including bank holidays), increasing with service Huge range of flexible benefits, including cycle to work, healthcare, season ticket loan. World-class training and development opportunities Option to join Shares Saving schemes. Access to 100's of retail discounts Why Join This Team? Be part of a forward-thinking organisation that values innovation, excellence, and customer impact. Work with industry-leading technologies and vendors on mission-critical projects. Lead and mentor talented professionals in a supportive and dynamic environment. Play a key role in shaping the future of enterprise connectivity and security. Join a culture that celebrates collaboration, growth, and purpose. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Cyber Security Lead Oxfordshire - Hybrid - 2 days per week (Flexible) 50k - 60k plus Benefits Our Client are an award-winning leading IT company offering complete outsourced IT solutions to organisations across the UK and Europe. Based in Oxfordshire they provide a comprehensive range of support services, software and hardware solutions to major blue-chip clients and their technicians are highly skilled in planning, implementing and trouble shooting. They strive to become one of the top places to work in the UK - in fact, they believe that they already are! Most of the team have been here for years, have built a terrific career, and as corny as it may sound, they really do call themselves the Planet Family. They welcome new people to the team all the time, from all backgrounds and all levels of experience. They are able to attract talent to our business by investing in staff training and staff rewards, which has become a bedrock of our success. This initiative has resulted in staff becoming even better at what they do, great staff retention and greater company buy-in from the team. As part of this strategy, the more staff learn via official courses, the better the service and the more we reward them. Primary Purpose The Security Lead is both the client-facing strategist and the internal accountable owner of security within the MSP. They lead Quarterly Security Reviews (QSRs), own the client risk register and exception process, and ensure services are delivered in line with frameworks such as Cyber Essentials, ISO27001, and NIST. Internally, the Security Lead is accountable for the MSP's own security posture ensuring tools, processes, and teams meet the same standards we deliver to clients. They monitor measurable posture metrics (e.g., Microsoft Secure Score, Vulnerability etc.), ensure continuous improvement, and keep the MSP's security practice relevant through ongoing training, certifications, and emerging threat awareness. While day-to-day execution is delegated to Security Analysts and service teams, the Security Lead owns security end-to-end: identifying risks, embedding controls, and ensuring compliance is demonstrable. Key Responsibilities Client-Facing Lead Quarterly Security Reviews (QSRs), presenting patch/vulnerability posture, incidents, compliance status, and risk register updates. Translate technical security risks into clear business impact and outcomes. Own the client exception process, ensuring risks are documented, communicated, and signed off. Support Account Managers and Strategic Partnership Managers in roadmap and IT strategy sessions. Act as the strategic security escalation point for clients when risks require senior involvement. Internal MSP Security Own the MSP's internal security frameworks and certifications (e.g., CE+, ISO, SOC 2). Oversee patching, vulnerability, and risk management of MSP-owned infrastructure and tools. Ensure MSP's technology stack (RMM, XDR, PSA, backup, etc.) is securely deployed and monitored. Drive staff security awareness, training, and compliance with secure processes. Delegate operational tasks to Security Analysts while retaining accountability for end-to-end outcomes. Governance & Standards Maintain the client and internal risk registers. Define and evolve gold-standard security "whitepapers" for projects and BAU. Sign off security requirements for project scope/designs that impact compliance or frameworks. Collaborate with Service Delivery Manager and Project Delivery Manager to ensure security is embedded in BAU, change control, and project execution. Monitor and report on client posture metrics (e.g., Microsoft Secure Score, M365 compliance dashboards). Drive continuous posture improvement across client environments. Team Leadership & Growth Mentor and develop Security Analysts. Ensure team certifications remain up to date (minimum 2 per year per Analyst). Lead internal knowledge-sharing sessions to keep the team and wider MSP relevant against new threats and frameworks. Champion automation (RPA/AI) in evidence gathering, reporting, and triage. Identify scale points for growing the Security Practice (e.g., Security Architect, more Analysts). Behaviors Required Strategic Thinking - able to translate technical risks into business outcomes and align security initiatives with client goals and budgets. Strong Governance Mindset - experienced in managing frameworks (Cyber Essentials, ISO27001, NIST) and embedding them into MSP operations and client environments. Risk Communication - skilled at presenting complex security issues clearly to non-technical stakeholders, both internally and at client leadership level. Technical Depth - hands-on understanding of vulnerability management, patch governance, endpoint security (EDR/XDR), and cloud (M365/Azure security). Analytical Skills - capable of interpreting scan results, posture metrics (e.g., Microsoft Secure Score), and incident trends into actionable insights. Delegation & Leadership - experienced in mentoring Analysts and delegating effectively while retaining accountability for outcomes. Collaboration - able to work cross-functionally with Service Delivery, Projects, Account Managers, and vendors to embed security consistently. Continuous Learning - committed to staying current with evolving threats, frameworks, and technologies, and ensuring the team is trained and certified. Client-Facing Confidence - comfortable leading Quarterly Security Reviews (QSRs), participating in roadmap sessions, and engaging with C-level stakeholders. Change Agent - able to influence internal teams and clients to adopt best practice, even when it means shifting established ways of working. Person Specification: Minimum 5+ years in IT security or MSP environment. Strong knowledge of Cyber Essentials, ISO27001, or NIST frameworks. Experience with patch/vulnerability management governance. Ability to communicate technical risks in business language. Proven ability to run client-facing reviews or presentations. Desirable CISSP, CISM, or equivalent certifications. Experience delivering or auditing compliance frameworks. Familiarity with RMM/XDR/EDR, SIEM, and vulnerability scanning platforms. Experience leading small teams (mentoring, guiding). Exposure to incident response and tabletop exercises. What Success Looks Like: Success means the Security Lead is recognised by clients as a trusted advisor who simplifies security into business language. All client and internal risks are captured, visible, and acted upon with no blind spots. QSRs consistently deliver actionable improvements that feed into roadmaps and IT strategy, while client security posture measurably improves quarter-on-quarter (demonstrated in metrics such as Microsoft Secure Score, CE+ readiness, and vulnerability closure rates). Internally, the MSP leads by example: our own systems, tools, and processes are secure, audit-ready, and improving over time. The Security Lead ensures their team is certified, trained, and ahead of industry changes, delegating operational execution while embedding governance across service, INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
23/10/2025
Full time
Cyber Security Lead Oxfordshire - Hybrid - 2 days per week (Flexible) 50k - 60k plus Benefits Our Client are an award-winning leading IT company offering complete outsourced IT solutions to organisations across the UK and Europe. Based in Oxfordshire they provide a comprehensive range of support services, software and hardware solutions to major blue-chip clients and their technicians are highly skilled in planning, implementing and trouble shooting. They strive to become one of the top places to work in the UK - in fact, they believe that they already are! Most of the team have been here for years, have built a terrific career, and as corny as it may sound, they really do call themselves the Planet Family. They welcome new people to the team all the time, from all backgrounds and all levels of experience. They are able to attract talent to our business by investing in staff training and staff rewards, which has become a bedrock of our success. This initiative has resulted in staff becoming even better at what they do, great staff retention and greater company buy-in from the team. As part of this strategy, the more staff learn via official courses, the better the service and the more we reward them. Primary Purpose The Security Lead is both the client-facing strategist and the internal accountable owner of security within the MSP. They lead Quarterly Security Reviews (QSRs), own the client risk register and exception process, and ensure services are delivered in line with frameworks such as Cyber Essentials, ISO27001, and NIST. Internally, the Security Lead is accountable for the MSP's own security posture ensuring tools, processes, and teams meet the same standards we deliver to clients. They monitor measurable posture metrics (e.g., Microsoft Secure Score, Vulnerability etc.), ensure continuous improvement, and keep the MSP's security practice relevant through ongoing training, certifications, and emerging threat awareness. While day-to-day execution is delegated to Security Analysts and service teams, the Security Lead owns security end-to-end: identifying risks, embedding controls, and ensuring compliance is demonstrable. Key Responsibilities Client-Facing Lead Quarterly Security Reviews (QSRs), presenting patch/vulnerability posture, incidents, compliance status, and risk register updates. Translate technical security risks into clear business impact and outcomes. Own the client exception process, ensuring risks are documented, communicated, and signed off. Support Account Managers and Strategic Partnership Managers in roadmap and IT strategy sessions. Act as the strategic security escalation point for clients when risks require senior involvement. Internal MSP Security Own the MSP's internal security frameworks and certifications (e.g., CE+, ISO, SOC 2). Oversee patching, vulnerability, and risk management of MSP-owned infrastructure and tools. Ensure MSP's technology stack (RMM, XDR, PSA, backup, etc.) is securely deployed and monitored. Drive staff security awareness, training, and compliance with secure processes. Delegate operational tasks to Security Analysts while retaining accountability for end-to-end outcomes. Governance & Standards Maintain the client and internal risk registers. Define and evolve gold-standard security "whitepapers" for projects and BAU. Sign off security requirements for project scope/designs that impact compliance or frameworks. Collaborate with Service Delivery Manager and Project Delivery Manager to ensure security is embedded in BAU, change control, and project execution. Monitor and report on client posture metrics (e.g., Microsoft Secure Score, M365 compliance dashboards). Drive continuous posture improvement across client environments. Team Leadership & Growth Mentor and develop Security Analysts. Ensure team certifications remain up to date (minimum 2 per year per Analyst). Lead internal knowledge-sharing sessions to keep the team and wider MSP relevant against new threats and frameworks. Champion automation (RPA/AI) in evidence gathering, reporting, and triage. Identify scale points for growing the Security Practice (e.g., Security Architect, more Analysts). Behaviors Required Strategic Thinking - able to translate technical risks into business outcomes and align security initiatives with client goals and budgets. Strong Governance Mindset - experienced in managing frameworks (Cyber Essentials, ISO27001, NIST) and embedding them into MSP operations and client environments. Risk Communication - skilled at presenting complex security issues clearly to non-technical stakeholders, both internally and at client leadership level. Technical Depth - hands-on understanding of vulnerability management, patch governance, endpoint security (EDR/XDR), and cloud (M365/Azure security). Analytical Skills - capable of interpreting scan results, posture metrics (e.g., Microsoft Secure Score), and incident trends into actionable insights. Delegation & Leadership - experienced in mentoring Analysts and delegating effectively while retaining accountability for outcomes. Collaboration - able to work cross-functionally with Service Delivery, Projects, Account Managers, and vendors to embed security consistently. Continuous Learning - committed to staying current with evolving threats, frameworks, and technologies, and ensuring the team is trained and certified. Client-Facing Confidence - comfortable leading Quarterly Security Reviews (QSRs), participating in roadmap sessions, and engaging with C-level stakeholders. Change Agent - able to influence internal teams and clients to adopt best practice, even when it means shifting established ways of working. Person Specification: Minimum 5+ years in IT security or MSP environment. Strong knowledge of Cyber Essentials, ISO27001, or NIST frameworks. Experience with patch/vulnerability management governance. Ability to communicate technical risks in business language. Proven ability to run client-facing reviews or presentations. Desirable CISSP, CISM, or equivalent certifications. Experience delivering or auditing compliance frameworks. Familiarity with RMM/XDR/EDR, SIEM, and vulnerability scanning platforms. Experience leading small teams (mentoring, guiding). Exposure to incident response and tabletop exercises. What Success Looks Like: Success means the Security Lead is recognised by clients as a trusted advisor who simplifies security into business language. All client and internal risks are captured, visible, and acted upon with no blind spots. QSRs consistently deliver actionable improvements that feed into roadmaps and IT strategy, while client security posture measurably improves quarter-on-quarter (demonstrated in metrics such as Microsoft Secure Score, CE+ readiness, and vulnerability closure rates). Internally, the MSP leads by example: our own systems, tools, and processes are secure, audit-ready, and improving over time. The Security Lead ensures their team is certified, trained, and ahead of industry changes, delegating operational execution while embedding governance across service, INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
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