About Us
Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity.
Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.
We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.
Why Join Us?
This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.
The Role
As an IT Account Manager, you’ll:
Build and maintain exceptional client relationships.
Conduct regular customer meetings and strategic reviews.
Translate technical concepts (especially cyber protection) into business value.
Manage customer roadmaps and ensure smooth onboarding.
Proactively identify upsell and project opportunities.
Advocate for clients internally, ensuring their needs are met.
What We’re Looking For
Proven Account Management experience in IT (MSP experience highly desirable).
Strong knowledge of Microsoft 365, Office, Windows, and Windows Server.
Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks).
Familiarity with PSA and monitoring tools (Autotask, N-able).
Consultative sales mindset with ability to spot opportunities.
Excellent communication, presentation, and relationship-building skills.
Highly organised, proactive, and detail-focused.
What We Offer
Competitive salary + performance bonus/commission.
Training and career development (including cyber certifications).
Hybrid/flexible working options.
Supportive, values-led culture.
Opportunity to grow with a forward-thinking MSP.
If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
18/09/2025
Full time
About Us
Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity.
Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.
We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.
Why Join Us?
This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.
The Role
As an IT Account Manager, you’ll:
Build and maintain exceptional client relationships.
Conduct regular customer meetings and strategic reviews.
Translate technical concepts (especially cyber protection) into business value.
Manage customer roadmaps and ensure smooth onboarding.
Proactively identify upsell and project opportunities.
Advocate for clients internally, ensuring their needs are met.
What We’re Looking For
Proven Account Management experience in IT (MSP experience highly desirable).
Strong knowledge of Microsoft 365, Office, Windows, and Windows Server.
Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks).
Familiarity with PSA and monitoring tools (Autotask, N-able).
Consultative sales mindset with ability to spot opportunities.
Excellent communication, presentation, and relationship-building skills.
Highly organised, proactive, and detail-focused.
What We Offer
Competitive salary + performance bonus/commission.
Training and career development (including cyber certifications).
Hybrid/flexible working options.
Supportive, values-led culture.
Opportunity to grow with a forward-thinking MSP.
If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
Reigate and Banstead Borough Council
Hybrid, Town Hall Reigate
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
30/05/2025
Full time
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Role: Security Systems Engineer Salary: £40,000 + Bonus + On Call + Private Health Location: Central London (5 Days per week - Travel costs will be covered) Fruition are recruiting a Security Systems Engineer for an organisation who are a leader in their field, whose clients include some of the most prestigious and interesting organisations in the UK. This role will be based on a highly secure site installing and maintaining access control and CCTV solutions across the site. This will require physical install work so experience of this type of work and the ability to undertake these tasks is crucial. The work is varied and interesting and will be more installation based than maintenance based although maintenance will be part of the role. My client's end client are based in central London but they will cover travel costs to and from your home to central London. The role is based on site 5 days per week so you will need to be within realistic commuting distance of central London. Due to the secure nature of the client site, you will need to have lived in the UK for a period of 5 years continuously and be able to pass security checks. Key Responsibilities Provide technical input and advice on security systems and technologies. Install and maintain access control and CCTV systems to exceptional standards. Assist with daily fault finding, troubleshooting, and system upgrades. Work closely with Operations and Maintenance Managers to resolve technical challenges. Oversee project installations through to successful and timely completion. Document and improve installation processes and technical procedures. Conduct quality checks on apprentice engineers' installation works. Attend client and supplier meetings as required. Required Skill and Experience Strong hands-on experience of installing and maintaining access control and CCTV systems. Previous experience of physical install work of entry point control and CCTV systems. Proficiency in IT and IP networking. Excellent planning, organisation, and time management skills. Strong interpersonal skills and the ability to collaborate with colleagues and clients at all levels. A proactive, self-motivated mindset with a passion for continuous learning. Fruition are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. JBRP1_UKTJ
07/12/2025
Full time
Role: Security Systems Engineer Salary: £40,000 + Bonus + On Call + Private Health Location: Central London (5 Days per week - Travel costs will be covered) Fruition are recruiting a Security Systems Engineer for an organisation who are a leader in their field, whose clients include some of the most prestigious and interesting organisations in the UK. This role will be based on a highly secure site installing and maintaining access control and CCTV solutions across the site. This will require physical install work so experience of this type of work and the ability to undertake these tasks is crucial. The work is varied and interesting and will be more installation based than maintenance based although maintenance will be part of the role. My client's end client are based in central London but they will cover travel costs to and from your home to central London. The role is based on site 5 days per week so you will need to be within realistic commuting distance of central London. Due to the secure nature of the client site, you will need to have lived in the UK for a period of 5 years continuously and be able to pass security checks. Key Responsibilities Provide technical input and advice on security systems and technologies. Install and maintain access control and CCTV systems to exceptional standards. Assist with daily fault finding, troubleshooting, and system upgrades. Work closely with Operations and Maintenance Managers to resolve technical challenges. Oversee project installations through to successful and timely completion. Document and improve installation processes and technical procedures. Conduct quality checks on apprentice engineers' installation works. Attend client and supplier meetings as required. Required Skill and Experience Strong hands-on experience of installing and maintaining access control and CCTV systems. Previous experience of physical install work of entry point control and CCTV systems. Proficiency in IT and IP networking. Excellent planning, organisation, and time management skills. Strong interpersonal skills and the ability to collaborate with colleagues and clients at all levels. A proactive, self-motivated mindset with a passion for continuous learning. Fruition are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. JBRP1_UKTJ
Job Title: Desktop Support Engineer (SC Cleared) 100% Onsite Location:Leiston, UKSpecial Working Conditions: This is a 100% onsite role (candidate must work from the Leiston office daily). Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston. A site vehicle will be available onsite for travel within the required locations. SC Clearance is mandatory. Candidate will be required to work in shifts: 7:00 AM to 4:00 PM 8:00 AM to 5:00 PM 9:00 AM to 6:00 PM 10:00 AM to 7:00 PM Must be willing to work out of hours as required (with prior approval from Site Lead). Job Purpose and Primary Objectives: Desktop Support IT Engineer plays a crucial role in ensuring smooth operation of the organisation's computer systems by providing technical assistance and support to end-users. The primary objective is to diagnose and resolve technical issues promptly, ensuring minimal downtime and maximum productivity. Implementation and maintenance of IT Infrastructure to meet operational and project needs. Key Responsibilities(This position is an individual contributor role and part of a team) Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPNs, printers, and mobile phones. Managing incident queues. Handling calls with customers; VIP user management. Vendor management. Responding in a timely fashion to reactive or proactive incidents. Recording and documenting incident tickets. Monitoring phones, emails, and Microsoft Teams chat for any incoming incidents. Management of Win-10 devices (MMD Microsoft Managed Devices). Technical troubleshooting, issue identification, and resolution of various services running in the Windows 10 operating system. Antivirus management (Defender/McAfee). Device movement from one desk to another as per requirement/project need. Unpacking and repackaging laptops/desktops, labeling, and delivering devices to users' desks, homes, or other offices as part of device handover/collection. Help in creating technical project documentation, reports, and manuals. Building and deploying workstations (laptops/desktops) with standard approved images. Providing Tech-Bar support for users' queries and technical resolutions. Hardware asset and CDM management. IT desk moves, patching, training/meeting room setup, loan laptop management, and setup. Managing IT kit retirement and moving devices to disposal areas. Printers providing primary support including replacing consumables. Active Directory group management, account unlocks, and password resets. Candidate should have a UK Full Driving License as travel within multiple customer sites in/near Leiston (approx. within 25 miles) is required. Candidate should also have a car. Major travel will be within the site itself (between buildings). Key Skills / Knowledge / Experience: Experience troubleshooting issues on Windows 10 operating systems. Knowledge in installing and configuring Starlink satellite network devices. Experience in configuring iPhone/iPad. Creating or deleting IDs for Joiner/Leaver/Mover on Azure portal. Knowledge in creating new Microsoft Teams groups via Teams admin portal. L1 support knowledge of Applications and SharePoint. L1 troubleshooting support for Office Apps. Effective communication skills. Ability to multitask and manage time efficiently. Customer service experience. Strong written and verbal communication and interpersonal skills. Self-motivated and willing to learn. Proven ability to work well with both technical and non-technical staff. Proven ability to work independently on multiple tasks with commitment and ownership. Excellent problem-solving and root cause analysis skills. Proficiency in understanding, analyzing, and defining corrective actions for tickets raised by users. Understanding of virtualization and Intune administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person SpecificationInforming Provides the information people need to perform their jobs and to feel engaged with the team and organization. Delivers informative and quantifiable updates to enable accurate and timely decision-making. Problem Solving Uses rigorous logic and effective methods to solve complex problems. Probes all potential sources for answers, looks beyond the obvious, and performs detailed analysis to identify root causes. Technical Learning Learns new skills quickly and adapts to emerging technologies. Actively participates in research, technical courses, and seminars to enhance competencies. Key Relationships & ContactsWith Client Establish and maintain strong relationships with customer stakeholders. Develop and implement processes to improve efficiency and effectiveness on an ongoing basis. With Line Manager / Senior Stakeholders Maintain regular communication to update and appraise on critical business issues and data points. With Offshore Teams Maintain regular contact with offshore teams as needed. Update them on current issues and seek support for matters affecting contract deliverables. With Peers Develop and maintain positive relationships with business partners (internal and external). Share best practices to achieve maximum efficiency. With Others Communicate effectively and professionally with all functional teams and stakeholders. Share information regularly, build positive relationships, and represent the company in a professional manner. Foster collaboration with external contacts to maximize efficiency and achieve business goals. JBRP1_UKTJ
07/12/2025
Full time
Job Title: Desktop Support Engineer (SC Cleared) 100% Onsite Location:Leiston, UKSpecial Working Conditions: This is a 100% onsite role (candidate must work from the Leiston office daily). Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston. A site vehicle will be available onsite for travel within the required locations. SC Clearance is mandatory. Candidate will be required to work in shifts: 7:00 AM to 4:00 PM 8:00 AM to 5:00 PM 9:00 AM to 6:00 PM 10:00 AM to 7:00 PM Must be willing to work out of hours as required (with prior approval from Site Lead). Job Purpose and Primary Objectives: Desktop Support IT Engineer plays a crucial role in ensuring smooth operation of the organisation's computer systems by providing technical assistance and support to end-users. The primary objective is to diagnose and resolve technical issues promptly, ensuring minimal downtime and maximum productivity. Implementation and maintenance of IT Infrastructure to meet operational and project needs. Key Responsibilities(This position is an individual contributor role and part of a team) Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPNs, printers, and mobile phones. Managing incident queues. Handling calls with customers; VIP user management. Vendor management. Responding in a timely fashion to reactive or proactive incidents. Recording and documenting incident tickets. Monitoring phones, emails, and Microsoft Teams chat for any incoming incidents. Management of Win-10 devices (MMD Microsoft Managed Devices). Technical troubleshooting, issue identification, and resolution of various services running in the Windows 10 operating system. Antivirus management (Defender/McAfee). Device movement from one desk to another as per requirement/project need. Unpacking and repackaging laptops/desktops, labeling, and delivering devices to users' desks, homes, or other offices as part of device handover/collection. Help in creating technical project documentation, reports, and manuals. Building and deploying workstations (laptops/desktops) with standard approved images. Providing Tech-Bar support for users' queries and technical resolutions. Hardware asset and CDM management. IT desk moves, patching, training/meeting room setup, loan laptop management, and setup. Managing IT kit retirement and moving devices to disposal areas. Printers providing primary support including replacing consumables. Active Directory group management, account unlocks, and password resets. Candidate should have a UK Full Driving License as travel within multiple customer sites in/near Leiston (approx. within 25 miles) is required. Candidate should also have a car. Major travel will be within the site itself (between buildings). Key Skills / Knowledge / Experience: Experience troubleshooting issues on Windows 10 operating systems. Knowledge in installing and configuring Starlink satellite network devices. Experience in configuring iPhone/iPad. Creating or deleting IDs for Joiner/Leaver/Mover on Azure portal. Knowledge in creating new Microsoft Teams groups via Teams admin portal. L1 support knowledge of Applications and SharePoint. L1 troubleshooting support for Office Apps. Effective communication skills. Ability to multitask and manage time efficiently. Customer service experience. Strong written and verbal communication and interpersonal skills. Self-motivated and willing to learn. Proven ability to work well with both technical and non-technical staff. Proven ability to work independently on multiple tasks with commitment and ownership. Excellent problem-solving and root cause analysis skills. Proficiency in understanding, analyzing, and defining corrective actions for tickets raised by users. Understanding of virtualization and Intune administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person SpecificationInforming Provides the information people need to perform their jobs and to feel engaged with the team and organization. Delivers informative and quantifiable updates to enable accurate and timely decision-making. Problem Solving Uses rigorous logic and effective methods to solve complex problems. Probes all potential sources for answers, looks beyond the obvious, and performs detailed analysis to identify root causes. Technical Learning Learns new skills quickly and adapts to emerging technologies. Actively participates in research, technical courses, and seminars to enhance competencies. Key Relationships & ContactsWith Client Establish and maintain strong relationships with customer stakeholders. Develop and implement processes to improve efficiency and effectiveness on an ongoing basis. With Line Manager / Senior Stakeholders Maintain regular communication to update and appraise on critical business issues and data points. With Offshore Teams Maintain regular contact with offshore teams as needed. Update them on current issues and seek support for matters affecting contract deliverables. With Peers Develop and maintain positive relationships with business partners (internal and external). Share best practices to achieve maximum efficiency. With Others Communicate effectively and professionally with all functional teams and stakeholders. Share information regularly, build positive relationships, and represent the company in a professional manner. Foster collaboration with external contacts to maximize efficiency and achieve business goals. JBRP1_UKTJ
CRM Consultant Salary: £45,000 Hybrid Coventry Full-time (37.5 hours) Make technology work for organisations that make a difference. Our client is a specialist consultancy helping organisations get real, long-term value from their technology. They are expanding their CRM team and looking for someone who can blend technical thinking with analytical rigour and strong client-facing skills. If you enjoy solving complex process problems, designing elegant CRM solutions, and guiding clients through change, youll fit right in. The Role Youll join their dedicated CRM team, working across the full implementation lifecycle discovery, design, configuration, testing, training and ongoing support. Youll act as the central point of contact for clients, ensuring each project feels clear, well-managed and in safe hands. Youll be responsible for: Leading CRM implementation projects from discovery to roll-out. Acting as the primary client-facing representative throughout the project. Interviewing client teams and mapping their processes, requirements and data. Translating real-world needs into CRM functionality and improved processes. Designing CRM solutions and related tools to meet client goals. Supporting data audits, transformation and migrations. Configuring CRM platforms and contributing to solution design. Delivering training and producing clear, user-friendly documentation. Reporting progress, risks and budget usage to your line manager. Owning client relationships alongside the wider CRM team. Youll typically work across multiple projects at once, collaborating closely with CRM consultants, developers and client stakeholders to deliver smooth transitions to new systems. What Youll Need Core skills Ability to understand, document and challenge client processes. Confidence leading projects and giving clients clarity on direction and progress. Strong analytical problem-solving in complex or unfamiliar domains. Ability to map requirements to CRM capabilities and design robust solutions. Understanding of data structures and the implications for user workflows. Accuracy, attention to detail and solid self-management skills. Collaborative mindset giving and receiving feedback openly. Excellent communication skills in British English, written and verbal. Strong numeric/spreadsheet ability (Excel/Google Sheets). Curiosity, eagerness to learn and a proactive work ethic. If you dont meet every requirement but believe youd excel with support, we still want to hear from you. We invest in developing great people. Desirable CRM experience in the charity/non-profit sector. Data auditing/analysis experience. Client-facing consulting or project management. Hands-on CRM configuration experience. What We Offer £45,000 salary, depending on experience. 7 weeks paid holiday. Very flexible working patterns, as long as core collaboration hours are covered. A modern, powerful MacBook plus everything you need for a productive setup at home or in the office. Hybrid working with minimum two days per week in the Coventry office (more during probation). A supportive, close-knit team that values high-quality work and meaningful impact. If this sounds like you, please send your application to Gary Simpson JBRP1_UKTJ
07/12/2025
Full time
CRM Consultant Salary: £45,000 Hybrid Coventry Full-time (37.5 hours) Make technology work for organisations that make a difference. Our client is a specialist consultancy helping organisations get real, long-term value from their technology. They are expanding their CRM team and looking for someone who can blend technical thinking with analytical rigour and strong client-facing skills. If you enjoy solving complex process problems, designing elegant CRM solutions, and guiding clients through change, youll fit right in. The Role Youll join their dedicated CRM team, working across the full implementation lifecycle discovery, design, configuration, testing, training and ongoing support. Youll act as the central point of contact for clients, ensuring each project feels clear, well-managed and in safe hands. Youll be responsible for: Leading CRM implementation projects from discovery to roll-out. Acting as the primary client-facing representative throughout the project. Interviewing client teams and mapping their processes, requirements and data. Translating real-world needs into CRM functionality and improved processes. Designing CRM solutions and related tools to meet client goals. Supporting data audits, transformation and migrations. Configuring CRM platforms and contributing to solution design. Delivering training and producing clear, user-friendly documentation. Reporting progress, risks and budget usage to your line manager. Owning client relationships alongside the wider CRM team. Youll typically work across multiple projects at once, collaborating closely with CRM consultants, developers and client stakeholders to deliver smooth transitions to new systems. What Youll Need Core skills Ability to understand, document and challenge client processes. Confidence leading projects and giving clients clarity on direction and progress. Strong analytical problem-solving in complex or unfamiliar domains. Ability to map requirements to CRM capabilities and design robust solutions. Understanding of data structures and the implications for user workflows. Accuracy, attention to detail and solid self-management skills. Collaborative mindset giving and receiving feedback openly. Excellent communication skills in British English, written and verbal. Strong numeric/spreadsheet ability (Excel/Google Sheets). Curiosity, eagerness to learn and a proactive work ethic. If you dont meet every requirement but believe youd excel with support, we still want to hear from you. We invest in developing great people. Desirable CRM experience in the charity/non-profit sector. Data auditing/analysis experience. Client-facing consulting or project management. Hands-on CRM configuration experience. What We Offer £45,000 salary, depending on experience. 7 weeks paid holiday. Very flexible working patterns, as long as core collaboration hours are covered. A modern, powerful MacBook plus everything you need for a productive setup at home or in the office. Hybrid working with minimum two days per week in the Coventry office (more during probation). A supportive, close-knit team that values high-quality work and meaningful impact. If this sounds like you, please send your application to Gary Simpson JBRP1_UKTJ
Asset Manager Hybrid/Birmingham/Remote Role Purpose The Asset Manager will report to the Data Architect Manager and is responsible for ensuring that NRTS product and configuration data is accurate, consistent, and complete across all systems. This role manages the Product Catalogue, implements the Information Asset Register, and ensures data governance and obsolescence processes are executed effectively for mainly hardware assets. The post holder provides subject matter expertise across internal and external stakeholders to ensure data assets are fit for purpose and deliver measurable business value. This role underpins the accuracy, reliability, and compliance of NRTS configuration and asset data. The successful candidate will enable the business to make informed decisions, optimise asset lifecycle management, and maintain operational resilience through trusted and governed data. Key Responsibilities Product Catalogue & Asset Management Populate and maintain the NRTS Product Catalogue with all known versions, specifications, and associated support asset data. Provide accurate, periodic reports on the supportability and lifecycle status of NRTS assets. Maintain the accuracy and completeness of all asset and service records used on the NRTS programme. Obsolescence and Configuration Processes Collaborate with the Logistics Manager, CRM Manager, and Release Manager to review and enhance the Obsolescence Management process and related procedures. Identify and manage risks relating to asset end-of-life and end-of-support. Establish and maintain consistent policies and procedures to ensure configuration data is accurate, secure, and contractually compliant. Manage and maintain multiple NRTS datasets including Forward Stock, Support Spares, Test Equipment, and other repositories to ensure alignment and consistency. Network Configuration Management Maintaining repository, for network, device and software configurations Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets Manage discrepancies between Data and installed configuration Establish process with Provisioning Team for using and recording gold configurations Track configuration changes on Network Assets Information Governance and Data Quality Establish and maintain the Asset Information Register (Data Dictionary) to document data sources, ownership, and refresh frequency. Implement data quality routines, metrics, and controls to proactively identify and resolve data issues. Grade and prioritize data quality issues based on business and safety impact to ensure that high-value risks are addressed promptly. Ensure data management processes meet governance standards and audit requirements. Analytics and Reporting Deliver bespoke analytics and dashboards using Qlik Sense to provide insights into asset lifecycle, data quality, and configuration status. Support the migration of reporting from QlikView to Qlik Sense, ensuring improved visualization and accessibility. Produce periodic and ad-hoc reports on product lifecycle, supportability, and configuration compliance for key stakeholders. Stakeholder Engagement and Continuous Improvement Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM. Ensure continuous alignment between business, data, and technical teams regarding data requirements and standards. Drive ongoing improvements in asset and data management processes through the Continual Service Improvement framework. Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable of creating visual reports and insights in Qlik Sense (or similar BI tools). Stakeholder Management - Proven ability to work cross-functionally across business, technology, and supplier teams. Domain Experience - Telecommunications, transport infrastructure, or technology environment preferred. Certifications (Desirable) - ITIL Foundation, Data Management, or Information Governance qualification. Personal Attributes Analytical and detail-oriented, with strong documentation skills. Self-starter capable of working independently and managing priorities. Strong communicator, able to engage and influence technical and business stakeholders. Able to work under pressure and deliver to tight deadlines. Committed to continuous improvement and maintaining data excellence. What do we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values differences, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Car Allowance Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed JBRP1_UKTJ
07/12/2025
Full time
Asset Manager Hybrid/Birmingham/Remote Role Purpose The Asset Manager will report to the Data Architect Manager and is responsible for ensuring that NRTS product and configuration data is accurate, consistent, and complete across all systems. This role manages the Product Catalogue, implements the Information Asset Register, and ensures data governance and obsolescence processes are executed effectively for mainly hardware assets. The post holder provides subject matter expertise across internal and external stakeholders to ensure data assets are fit for purpose and deliver measurable business value. This role underpins the accuracy, reliability, and compliance of NRTS configuration and asset data. The successful candidate will enable the business to make informed decisions, optimise asset lifecycle management, and maintain operational resilience through trusted and governed data. Key Responsibilities Product Catalogue & Asset Management Populate and maintain the NRTS Product Catalogue with all known versions, specifications, and associated support asset data. Provide accurate, periodic reports on the supportability and lifecycle status of NRTS assets. Maintain the accuracy and completeness of all asset and service records used on the NRTS programme. Obsolescence and Configuration Processes Collaborate with the Logistics Manager, CRM Manager, and Release Manager to review and enhance the Obsolescence Management process and related procedures. Identify and manage risks relating to asset end-of-life and end-of-support. Establish and maintain consistent policies and procedures to ensure configuration data is accurate, secure, and contractually compliant. Manage and maintain multiple NRTS datasets including Forward Stock, Support Spares, Test Equipment, and other repositories to ensure alignment and consistency. Network Configuration Management Maintaining repository, for network, device and software configurations Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets Manage discrepancies between Data and installed configuration Establish process with Provisioning Team for using and recording gold configurations Track configuration changes on Network Assets Information Governance and Data Quality Establish and maintain the Asset Information Register (Data Dictionary) to document data sources, ownership, and refresh frequency. Implement data quality routines, metrics, and controls to proactively identify and resolve data issues. Grade and prioritize data quality issues based on business and safety impact to ensure that high-value risks are addressed promptly. Ensure data management processes meet governance standards and audit requirements. Analytics and Reporting Deliver bespoke analytics and dashboards using Qlik Sense to provide insights into asset lifecycle, data quality, and configuration status. Support the migration of reporting from QlikView to Qlik Sense, ensuring improved visualization and accessibility. Produce periodic and ad-hoc reports on product lifecycle, supportability, and configuration compliance for key stakeholders. Stakeholder Engagement and Continuous Improvement Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM. Ensure continuous alignment between business, data, and technical teams regarding data requirements and standards. Drive ongoing improvements in asset and data management processes through the Continual Service Improvement framework. Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable of creating visual reports and insights in Qlik Sense (or similar BI tools). Stakeholder Management - Proven ability to work cross-functionally across business, technology, and supplier teams. Domain Experience - Telecommunications, transport infrastructure, or technology environment preferred. Certifications (Desirable) - ITIL Foundation, Data Management, or Information Governance qualification. Personal Attributes Analytical and detail-oriented, with strong documentation skills. Self-starter capable of working independently and managing priorities. Strong communicator, able to engage and influence technical and business stakeholders. Able to work under pressure and deliver to tight deadlines. Committed to continuous improvement and maintaining data excellence. What do we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values differences, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Car Allowance Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed JBRP1_UKTJ
Job Description Sysco are currently recruiting for a Services Engineer to join the Newhouse Technology team reporting to the Services Engineer Manager. As the Services Engineer it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is working on site in our Newhouse, Scotland depot, and is covering Inverness and Dundee, so you must be based in Scotland, and a good degree of flexibility is required for travel to these depots when needed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Proactive replacement of end of life assets, including the asset disposal or recycling of the old device. Provide IT Induction for new starters, ensuring they have the hardware and software required to perform in their role. Administration of mobile devices via an MDM platform and SIM card connections Maintain accurate asset inventory of IT hardware, including but not limited to Laptops, Desktops, Printers, Networking hardware including switches, routers and access points, mobile phones, tablet devices, UPS and Comms Room Air Conditioning Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
07/12/2025
Full time
Job Description Sysco are currently recruiting for a Services Engineer to join the Newhouse Technology team reporting to the Services Engineer Manager. As the Services Engineer it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is working on site in our Newhouse, Scotland depot, and is covering Inverness and Dundee, so you must be based in Scotland, and a good degree of flexibility is required for travel to these depots when needed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Proactive replacement of end of life assets, including the asset disposal or recycling of the old device. Provide IT Induction for new starters, ensuring they have the hardware and software required to perform in their role. Administration of mobile devices via an MDM platform and SIM card connections Maintain accurate asset inventory of IT hardware, including but not limited to Laptops, Desktops, Printers, Networking hardware including switches, routers and access points, mobile phones, tablet devices, UPS and Comms Room Air Conditioning Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Entity: Supply, Trading & Shipping Job Family Group: Supply & Trading Group Job Description: The business-led innovation team (Vista) within bp Supply Trading & Shipping (ST&S) business is set up with the mission to help future-proof the organization. We set out to answer three questions: How can technologies today solve yesterdays problems faced by ST&S? How can technologies of tomorrow give us a commercial competitive position today? What do we need to do/think/behave differently in a constantly evolving business landscape? Vista is a global, agile, impact-driven, and solution-agnostic team passionate about identifying and employing innovative technologies, business models, and ecosystem partnerships to address commercial opportunities. To support the ST&S business, Vista is seeking an experienced and proactive Product Manager to lead digital product delivery for Vista based in UK Canary Wharf. Key Accountabilities Understand the constraints, goals, commercial driver, priorities, timeline of each Vista product to enable effectively Product Delivery. Developing Products/Proofs of Concepts/MVPs: Be an integral part of a small team defining clear, commercial business cases substantiated by clear business requirements Ensure all requirements (functional and non-functional) are accurately captured Map out existing and to-be business processes in a clear, communicable manner for non-technical audience Build and identify different user personas Lead the product roadmap, prioritize tasks, and conduct regular backlog refinement; & pivot quickly if needed. Navigate and enable progress and change in complex, matrix organizations. Advocate for agile methodologies and procedures & facilitate ceremonies Provide frequent, transparent, clear and relatable updates to business stakeholders Indirectly lead engineering teams/squads to drive delivery clarity and call out challenges promptly Coordinate and conduct user testing and feedback sessions (including building and leading the test plan and success criteria), use the opportunities to assess the delivery outcome and bring together feedback for further improvement or pivot or termination in an impartial manner Monitor and understand the external competitive landscape in trading and innovation Essential Education, Experience and Job Requirements Business / Computer Science or related degree, or higher degree Product Management qualifications (CPM, CSPO, PSPO or similar) Consistent track record as a digital product manager, experience, in a technology-focused environment. Ability to take an ambiguous business idea (from multiple sources), craft it into an opportunity for experimentation, and see it through product development and scale. Advocate for Agile methodologies and continuous improvement ethos. Strong communicator with the ability to articulate and write clear Epics, Features, User stories, UAT requirements, as well as craft regular project updates for non-technical collaborators. Proficient in using product management tools a good understanding of software development processes. Experience in delivering AI-enabled products and a solid understanding of AI technologies and applications, including Generative AI. Commercially savvy with the ability to link business needs to roadmap prioritization and identify high-impact requirements. Strong time-management and organizational skills, with the ability to multi-task and prioritize across portfolio projects and time zones. Excellent stakeholder management skills, with the ability to communicate optimally to both technical and non-technical audiences and both internally and externally. Outstanding communication and collaboration skills, with the ability to work effectively in a globally distributed team environment spanning the US, UK, and Singapore. Critical Thinking: Ability to bring together competitive or innovation insights and translate these into impact for Vista and ST&S. Why join us? At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees lives that are meaningful, so we offer benefits to enable your work to fit with your life! These benefits can include flexible working options, paid parental leave policy among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status.Individuals with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process,pleasecontact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. JBRP1_UKTJ
07/12/2025
Full time
Entity: Supply, Trading & Shipping Job Family Group: Supply & Trading Group Job Description: The business-led innovation team (Vista) within bp Supply Trading & Shipping (ST&S) business is set up with the mission to help future-proof the organization. We set out to answer three questions: How can technologies today solve yesterdays problems faced by ST&S? How can technologies of tomorrow give us a commercial competitive position today? What do we need to do/think/behave differently in a constantly evolving business landscape? Vista is a global, agile, impact-driven, and solution-agnostic team passionate about identifying and employing innovative technologies, business models, and ecosystem partnerships to address commercial opportunities. To support the ST&S business, Vista is seeking an experienced and proactive Product Manager to lead digital product delivery for Vista based in UK Canary Wharf. Key Accountabilities Understand the constraints, goals, commercial driver, priorities, timeline of each Vista product to enable effectively Product Delivery. Developing Products/Proofs of Concepts/MVPs: Be an integral part of a small team defining clear, commercial business cases substantiated by clear business requirements Ensure all requirements (functional and non-functional) are accurately captured Map out existing and to-be business processes in a clear, communicable manner for non-technical audience Build and identify different user personas Lead the product roadmap, prioritize tasks, and conduct regular backlog refinement; & pivot quickly if needed. Navigate and enable progress and change in complex, matrix organizations. Advocate for agile methodologies and procedures & facilitate ceremonies Provide frequent, transparent, clear and relatable updates to business stakeholders Indirectly lead engineering teams/squads to drive delivery clarity and call out challenges promptly Coordinate and conduct user testing and feedback sessions (including building and leading the test plan and success criteria), use the opportunities to assess the delivery outcome and bring together feedback for further improvement or pivot or termination in an impartial manner Monitor and understand the external competitive landscape in trading and innovation Essential Education, Experience and Job Requirements Business / Computer Science or related degree, or higher degree Product Management qualifications (CPM, CSPO, PSPO or similar) Consistent track record as a digital product manager, experience, in a technology-focused environment. Ability to take an ambiguous business idea (from multiple sources), craft it into an opportunity for experimentation, and see it through product development and scale. Advocate for Agile methodologies and continuous improvement ethos. Strong communicator with the ability to articulate and write clear Epics, Features, User stories, UAT requirements, as well as craft regular project updates for non-technical collaborators. Proficient in using product management tools a good understanding of software development processes. Experience in delivering AI-enabled products and a solid understanding of AI technologies and applications, including Generative AI. Commercially savvy with the ability to link business needs to roadmap prioritization and identify high-impact requirements. Strong time-management and organizational skills, with the ability to multi-task and prioritize across portfolio projects and time zones. Excellent stakeholder management skills, with the ability to communicate optimally to both technical and non-technical audiences and both internally and externally. Outstanding communication and collaboration skills, with the ability to work effectively in a globally distributed team environment spanning the US, UK, and Singapore. Critical Thinking: Ability to bring together competitive or innovation insights and translate these into impact for Vista and ST&S. Why join us? At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees lives that are meaningful, so we offer benefits to enable your work to fit with your life! These benefits can include flexible working options, paid parental leave policy among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status.Individuals with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process,pleasecontact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. JBRP1_UKTJ
Digital Project Manager, Digital Business Analyst, BRM, AI, RPA, Professional Services, Stakeholder Management, Mainly Remote, Central London Digital Project Manager, Digital Business Analyst, Digital Business Relationship Manager required to join a Professional Services firm as an Innovation Manager based in Central London. However, the current set up is to mainly work from home but go to the London offices circa twice a month. Basically we need someone with the following (and we CANNOT compromise here): Strong Stakeholder Management skills Appreciation of the Professional Services vertical - if you have worked for a Professional Services firm, even better Understanding of Technical Development teams, how to communicate with them, how they work, how they think etc Good overall understanding of IT / Technical Departments and structures Business acumen Excellent communication skills Desire to want to become an Innovation Manager as a bridge between technology and the business, learning more about AI, RPA, LLMs etc Excellent attitude and personality with a desire to succeed Agile experience or certified in Agile Any Project Management or Business Analyst (CBAP) accreditations would be welcome (and / or any BRM related accreditations too! - BRMP). We simply need someone who is confident, doesn't need to much hand-holding and is happy to throw themselves into this role and really make it happen. Also, someone who would not be phased by facing off to Senior, Partner Level / C-Suite Level individuals. This is a fantastic opportunity and salary is dependent upon experience. Apply now for more details.
06/12/2025
Full time
Digital Project Manager, Digital Business Analyst, BRM, AI, RPA, Professional Services, Stakeholder Management, Mainly Remote, Central London Digital Project Manager, Digital Business Analyst, Digital Business Relationship Manager required to join a Professional Services firm as an Innovation Manager based in Central London. However, the current set up is to mainly work from home but go to the London offices circa twice a month. Basically we need someone with the following (and we CANNOT compromise here): Strong Stakeholder Management skills Appreciation of the Professional Services vertical - if you have worked for a Professional Services firm, even better Understanding of Technical Development teams, how to communicate with them, how they work, how they think etc Good overall understanding of IT / Technical Departments and structures Business acumen Excellent communication skills Desire to want to become an Innovation Manager as a bridge between technology and the business, learning more about AI, RPA, LLMs etc Excellent attitude and personality with a desire to succeed Agile experience or certified in Agile Any Project Management or Business Analyst (CBAP) accreditations would be welcome (and / or any BRM related accreditations too! - BRMP). We simply need someone who is confident, doesn't need to much hand-holding and is happy to throw themselves into this role and really make it happen. Also, someone who would not be phased by facing off to Senior, Partner Level / C-Suite Level individuals. This is a fantastic opportunity and salary is dependent upon experience. Apply now for more details.
Business Development Manager Steel Roofing & Cladding Job Title: Business Development Manager Steel Roofing & Cladding Industry Sector: Industrial Roofing, Roofing Sheets, Steel Sheets, Roofing & Cladding, Roofing, Building Envelope, Facades, Cladding, Insulation, Roof Lights, GRP, Roofing Contractors, Cladding Contractors, Area Sales Manager, Regional Sales Manager, Business Development Manager, Sales Manager Area to be covered: South (stoke down) Remuneration: £45,000 - £55,000 + annual bonus circa £6,000 doe Benefits: £6,000 car allowance & full benefits package The role of the Business Development Manager Steel Roofing & Cladding will involve: Field sales position selling a high quality manufactured range of steel roofing & cladding supplies & associated services such as; roofing sheets, roof lights, guttering, flashings, fibre cement etc Majority of your time will be focusing on selling to main contractors & specialist roofing / cladding contractors Turnover target will be determined by your experience Projects size can vary depending on size and scope of projects The ideal applicant will be an Business Development Manager Steel Roofing & Cladding with: Must have field sales experience in the roofing & cladding market sector Ideally purlins, flat sheets, roofing sheets, roof lights, guttering, flashings, insulted sheetings, fibre cement product knowledge Must have experience selling to main contractors & specialist roofing / cladding contractors Must be technical minded Strong computer literacy skills Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Industrial Roofing, Roofing Sheets, Steel Sheets, Roofing & Cladding, Roofing, Building Envelope, Facades, Cladding, Insulation, Roof Lights, GRP, Roofing Contractors, Cladding Contractors, Area Sales Manager, Regional Sales Manager, Business Development Manager, Sales Manager JBRP1_UKTJ
06/12/2025
Full time
Business Development Manager Steel Roofing & Cladding Job Title: Business Development Manager Steel Roofing & Cladding Industry Sector: Industrial Roofing, Roofing Sheets, Steel Sheets, Roofing & Cladding, Roofing, Building Envelope, Facades, Cladding, Insulation, Roof Lights, GRP, Roofing Contractors, Cladding Contractors, Area Sales Manager, Regional Sales Manager, Business Development Manager, Sales Manager Area to be covered: South (stoke down) Remuneration: £45,000 - £55,000 + annual bonus circa £6,000 doe Benefits: £6,000 car allowance & full benefits package The role of the Business Development Manager Steel Roofing & Cladding will involve: Field sales position selling a high quality manufactured range of steel roofing & cladding supplies & associated services such as; roofing sheets, roof lights, guttering, flashings, fibre cement etc Majority of your time will be focusing on selling to main contractors & specialist roofing / cladding contractors Turnover target will be determined by your experience Projects size can vary depending on size and scope of projects The ideal applicant will be an Business Development Manager Steel Roofing & Cladding with: Must have field sales experience in the roofing & cladding market sector Ideally purlins, flat sheets, roofing sheets, roof lights, guttering, flashings, insulted sheetings, fibre cement product knowledge Must have experience selling to main contractors & specialist roofing / cladding contractors Must be technical minded Strong computer literacy skills Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Industrial Roofing, Roofing Sheets, Steel Sheets, Roofing & Cladding, Roofing, Building Envelope, Facades, Cladding, Insulation, Roof Lights, GRP, Roofing Contractors, Cladding Contractors, Area Sales Manager, Regional Sales Manager, Business Development Manager, Sales Manager JBRP1_UKTJ
Business Development Manager Steel Roofing & Cladding Job Title: Business Development Manager Steel Roofing & Cladding Industry Sector: Industrial Roofing, Roofing Sheets, Steel Sheets, Roofing & Cladding, Roofing, Building Envelope, Facades, Cladding, Insulation, Roof Lights, GRP, Roofing Contractors, Cladding Contractors, Area Sales Manager, Regional Sales Manager, Business Development Manager, Sales Manager Area to be covered: South (stoke down) Remuneration: £45,000 - £55,000 + annual bonus circa £6,000 doe Benefits: £6,000 car allowance & full benefits package The role of the Business Development Manager Steel Roofing & Cladding will involve: Field sales position selling a high quality manufactured range of steel roofing & cladding supplies & associated services such as; roofing sheets, roof lights, guttering, flashings, fibre cement etc Majority of your time will be focusing on selling to main contractors & specialist roofing / cladding contractors Turnover target will be determined by your experience Projects size can vary depending on size and scope of projects The ideal applicant will be an Business Development Manager Steel Roofing & Cladding with: Must have field sales experience in the roofing & cladding market sector Ideally purlins, flat sheets, roofing sheets, roof lights, guttering, flashings, insulted sheetings, fibre cement product knowledge Must have experience selling to main contractors & specialist roofing / cladding contractors Must be technical minded Strong computer literacy skills Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Industrial Roofing, Roofing Sheets, Steel Sheets, Roofing & Cladding, Roofing, Building Envelope, Facades, Cladding, Insulation, Roof Lights, GRP, Roofing Contractors, Cladding Contractors, Area Sales Manager, Regional Sales Manager, Business Development Manager, Sales Manager JBRP1_UKTJ
06/12/2025
Full time
Business Development Manager Steel Roofing & Cladding Job Title: Business Development Manager Steel Roofing & Cladding Industry Sector: Industrial Roofing, Roofing Sheets, Steel Sheets, Roofing & Cladding, Roofing, Building Envelope, Facades, Cladding, Insulation, Roof Lights, GRP, Roofing Contractors, Cladding Contractors, Area Sales Manager, Regional Sales Manager, Business Development Manager, Sales Manager Area to be covered: South (stoke down) Remuneration: £45,000 - £55,000 + annual bonus circa £6,000 doe Benefits: £6,000 car allowance & full benefits package The role of the Business Development Manager Steel Roofing & Cladding will involve: Field sales position selling a high quality manufactured range of steel roofing & cladding supplies & associated services such as; roofing sheets, roof lights, guttering, flashings, fibre cement etc Majority of your time will be focusing on selling to main contractors & specialist roofing / cladding contractors Turnover target will be determined by your experience Projects size can vary depending on size and scope of projects The ideal applicant will be an Business Development Manager Steel Roofing & Cladding with: Must have field sales experience in the roofing & cladding market sector Ideally purlins, flat sheets, roofing sheets, roof lights, guttering, flashings, insulted sheetings, fibre cement product knowledge Must have experience selling to main contractors & specialist roofing / cladding contractors Must be technical minded Strong computer literacy skills Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Industrial Roofing, Roofing Sheets, Steel Sheets, Roofing & Cladding, Roofing, Building Envelope, Facades, Cladding, Insulation, Roof Lights, GRP, Roofing Contractors, Cladding Contractors, Area Sales Manager, Regional Sales Manager, Business Development Manager, Sales Manager JBRP1_UKTJ
Enterprise Architecture Modelling SME Must have an Active DV Clearance Join a high-performing Defence and National Security programme as an Enterprise Architecture Modelling SME, where you will design and manage enterprise architecture models that guide strategic decision making across complex systems. This is an opportunity to work within a multi skilled agile team, shaping how technology, applications, and business processes align to deliver secure and effective outcomes. About the Role - Enterprise Architecture Modelling SME As an Enterprise Architecture Modelling SME, you will create and manage enterprise architecture models across business, application, and technology layers using the ArchiMate standard. You will develop clear viewpoints, diagrams, and capability maps to communicate architectural direction to stakeholders. The role involves conducting impact and gap analyses, scenario modelling, and supporting decision making on proposed changes. You will work closely with analysts, project managers, data architects, and engineers to ensure solutions align with defined blueprints. You will automate documentation outputs from models to support knowledge transfer and reduce manual effort. What We're Looking For - Enterprise Architecture Modelling SME Strong experience applying ArchiMate 3.x across multiple viewpoints. Familiarity with architecture tools such as Archi, Sparx EA, or BizzDesign. Ability to visualise complex systems and produce clear analytical outputs. Excellent communication skills to explain architectural concepts to technical and non technical audiences. Strong problem solving ability with a structured and proactive approach. Make a meaningful impact as an Enterprise Architecture Modelling SME in a secure, mission focused environment. To apply, please send your CV by pressing the apply button. JBRP1_UKTJ
06/12/2025
Full time
Enterprise Architecture Modelling SME Must have an Active DV Clearance Join a high-performing Defence and National Security programme as an Enterprise Architecture Modelling SME, where you will design and manage enterprise architecture models that guide strategic decision making across complex systems. This is an opportunity to work within a multi skilled agile team, shaping how technology, applications, and business processes align to deliver secure and effective outcomes. About the Role - Enterprise Architecture Modelling SME As an Enterprise Architecture Modelling SME, you will create and manage enterprise architecture models across business, application, and technology layers using the ArchiMate standard. You will develop clear viewpoints, diagrams, and capability maps to communicate architectural direction to stakeholders. The role involves conducting impact and gap analyses, scenario modelling, and supporting decision making on proposed changes. You will work closely with analysts, project managers, data architects, and engineers to ensure solutions align with defined blueprints. You will automate documentation outputs from models to support knowledge transfer and reduce manual effort. What We're Looking For - Enterprise Architecture Modelling SME Strong experience applying ArchiMate 3.x across multiple viewpoints. Familiarity with architecture tools such as Archi, Sparx EA, or BizzDesign. Ability to visualise complex systems and produce clear analytical outputs. Excellent communication skills to explain architectural concepts to technical and non technical audiences. Strong problem solving ability with a structured and proactive approach. Make a meaningful impact as an Enterprise Architecture Modelling SME in a secure, mission focused environment. To apply, please send your CV by pressing the apply button. JBRP1_UKTJ
We have a very exciting, large Project that is based in our new Farnborough site. This is for a Lead Infrastructure Engineer, proficient in VMware and VMware Horizon Design to design, deploy, configure and maintain the EUC components of a Wintel and VMware-based multi-tenant / multi-datacentre platform, utilising VMware Horizon. If you can take charge of all aspects of design, are hands on and want a new challenge, it's all happening here, right now. Office based in Farnborough with limited options to work from home. You do need to be eligible for DV Clearance for this great role. What you will be doing: Drive the direction of all tasks allocated to the EUC services workstream. Responsible for design of multi-site / Mutli-Tenancy VDI Farms using VMware Horizon View and related technologies. Produce and maintain design artefacts, such Low-Level Designs, Release Notes, Vitrualisation Services related fail-over / disaster recovery instruction. Detail the build process, new procedures and review/update. Be the main point of contact for all virtualisation related matters. Lead all aspects of VDI Services deployments through multiple product lifecycle environments, from development to test and reference, through to the important production systems. Analyse, tackle and correct issues; performing problem resolution end-to-end. Attend Client facing meetings. Develop and maintain third party supplier relationships. Provide regular updates to the Technical and project leadership about every facet of Virtualisation Services delivery. Intensify any issues, which may impact the delivery of the Virtulisation Services components. What You'll bring: Vocational/Diploma/Associate Degree (technical field) or relevant VMware certification or relevant experience with as a VMware Horizon Design Engineer. Skilled in designing and deployment of multi-site, VDI Farms utilising VMware vCenter, ESXi and Horizon View VDI (Connection Servers + Desktop Pools), plus the following technologies: Unified Access Gateway. Dynamic Environment Manager (Roaming profiles / user setting retention). Gold Image Management. AppVolumes Management + Application Management. Experience with the hardening of Virtualisation Infrastructures using CIS Benchmarks or NIST SP 800-53 controls. Experienced with build alongside the implementation of the failover and disaster recovery of Virtualisation services. Experience of certificate management as relates to VMware virtualisation. Used to working in Multi-Datacentre Environments where availability, resilience and fault tolerance are key elements of every design. Have a good understanding of networking as relates to VMware virtual networking and how the virtual networking interoperates with physical networking, including experience of implementing and configuring NSX-T. Good written, communication, fixing and analytical skills. It would be great if you had: Experience with the design and build of client devices, such as Thin / Zero / Thick clients with Windows or Linux-based Operating Systems, such as Windows 11 or BeCrypt Paradox. Experience of supporting Microsoft Windows Server services, such as Active Directory (AD), Active Directory Domain Services (AD DS) and Active Directory File Service (AD FS). Experience of Cisco-based network services. Experience of Micorosoft implementations of DNS and DHCP technologies. Knowledge of Network Attached Storage, block and file solutions as relates to provisioning for virtualisation. Technical Infrastructure skill in an enterprise environment, for example: Advanced Infrastructure skills covering administration, fault finding and diagnosis. Have a good understanding of MOD or HMG 'Secure by Design' principles and practices. If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you! Employment Type: Permanent Location: Office based in Farnborough Security Clearance Level: Eligible for DV Clearance Internal Recruiter: Jane Salary: To £65K Depending on experience. Benefits: 25 days annual leave with the choice to buy extra days, single private health cover, life assurance, pension, generous flexible benefits fund and £5400 car allowance. Loved reading about this job and want to know more about us? Sopra Sterias Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the clients goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UKs most complex safety- and security-critical markets. JBRP1_UKTJ
06/12/2025
Full time
We have a very exciting, large Project that is based in our new Farnborough site. This is for a Lead Infrastructure Engineer, proficient in VMware and VMware Horizon Design to design, deploy, configure and maintain the EUC components of a Wintel and VMware-based multi-tenant / multi-datacentre platform, utilising VMware Horizon. If you can take charge of all aspects of design, are hands on and want a new challenge, it's all happening here, right now. Office based in Farnborough with limited options to work from home. You do need to be eligible for DV Clearance for this great role. What you will be doing: Drive the direction of all tasks allocated to the EUC services workstream. Responsible for design of multi-site / Mutli-Tenancy VDI Farms using VMware Horizon View and related technologies. Produce and maintain design artefacts, such Low-Level Designs, Release Notes, Vitrualisation Services related fail-over / disaster recovery instruction. Detail the build process, new procedures and review/update. Be the main point of contact for all virtualisation related matters. Lead all aspects of VDI Services deployments through multiple product lifecycle environments, from development to test and reference, through to the important production systems. Analyse, tackle and correct issues; performing problem resolution end-to-end. Attend Client facing meetings. Develop and maintain third party supplier relationships. Provide regular updates to the Technical and project leadership about every facet of Virtualisation Services delivery. Intensify any issues, which may impact the delivery of the Virtulisation Services components. What You'll bring: Vocational/Diploma/Associate Degree (technical field) or relevant VMware certification or relevant experience with as a VMware Horizon Design Engineer. Skilled in designing and deployment of multi-site, VDI Farms utilising VMware vCenter, ESXi and Horizon View VDI (Connection Servers + Desktop Pools), plus the following technologies: Unified Access Gateway. Dynamic Environment Manager (Roaming profiles / user setting retention). Gold Image Management. AppVolumes Management + Application Management. Experience with the hardening of Virtualisation Infrastructures using CIS Benchmarks or NIST SP 800-53 controls. Experienced with build alongside the implementation of the failover and disaster recovery of Virtualisation services. Experience of certificate management as relates to VMware virtualisation. Used to working in Multi-Datacentre Environments where availability, resilience and fault tolerance are key elements of every design. Have a good understanding of networking as relates to VMware virtual networking and how the virtual networking interoperates with physical networking, including experience of implementing and configuring NSX-T. Good written, communication, fixing and analytical skills. It would be great if you had: Experience with the design and build of client devices, such as Thin / Zero / Thick clients with Windows or Linux-based Operating Systems, such as Windows 11 or BeCrypt Paradox. Experience of supporting Microsoft Windows Server services, such as Active Directory (AD), Active Directory Domain Services (AD DS) and Active Directory File Service (AD FS). Experience of Cisco-based network services. Experience of Micorosoft implementations of DNS and DHCP technologies. Knowledge of Network Attached Storage, block and file solutions as relates to provisioning for virtualisation. Technical Infrastructure skill in an enterprise environment, for example: Advanced Infrastructure skills covering administration, fault finding and diagnosis. Have a good understanding of MOD or HMG 'Secure by Design' principles and practices. If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you! Employment Type: Permanent Location: Office based in Farnborough Security Clearance Level: Eligible for DV Clearance Internal Recruiter: Jane Salary: To £65K Depending on experience. Benefits: 25 days annual leave with the choice to buy extra days, single private health cover, life assurance, pension, generous flexible benefits fund and £5400 car allowance. Loved reading about this job and want to know more about us? Sopra Sterias Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the clients goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UKs most complex safety- and security-critical markets. JBRP1_UKTJ
JD for a MuleSoft ArchitectKey responsibilities:Development of API management and microservicesWorking as the Integration Technology Architect on the adoption of Hybrid Integration or an iPaaS solutions with a particular focus on the Mulesoft Anypoint platform that includes API Designer, AP manager, and API studioDefining and delivering the Integration Technology aspects of the projects, including timely production of architectural designs and documentationBeing a key contributor and advocate of Microservice, API Management, process automations, frameworks in projects and programsWorking with Capgemini teams in Switzerland, Europe, and on the global level, on large programs that include multiple technology streams and complex architecture.Communicating the implementation approach and design methodology to the offshore development teamParticipating in a Technical Design Authority to assess and quantify the risks associated with design decisions and communicate these to the relevant parties.End-to-end integration design, build, test support and deployment Contribute own expertise to developing integration solutions.Work with the customer daily using Agile methodology.Technical Design Document capturing MuleSoft functional and nonfunctional details utilizing Integrations design templates; RAML definition for all interfaces.Leads the design and architecture of Integration solutions that are in alignment with policies and standards of the organization while understanding the client environment and unique restrictions that may exist.Conduct Design Walkthroughs, Code Reviews, and Technical Coaching as warranted.Develop and Unit Test MuleSoft Applications checked into the department's code repository and deployed through Continuous Integration toolchain into development & test environments & relying on mUnit framework for validation of thus developed artifacts.Establishing mUnit framework and associated quality assurance processes to support validations of MuleSoft assets developed during the project.Assuring adherence to security, audit compliance, and error handling requirementsActively participate in Agile sprint ceremonies (sprint planning, daily scrum, sprint review / product demo, and sprint retrospective)Resolution of tasks and defects within the project backlogConduct Design Walkthroughs, Code Reviews, and Technical Coaching as warranted.Document and publish artifacts in Anypoint Exchange instance.Create, update, and review the operational Run BookCreate, update, and review the production cutover plan and execute production cutover activities.Create, update, and review the Design and Development of Anypoint Exchange Policies and Configurations Expectations:Professional experience with MulesoftPassion for Integration Cloud technologies and productsExperience as an IT consultant or developer in a customer-facing roleAbility to build productive client relationships, identify and develop opportunities for new business.Proven Distributed Delivery experience (Off-Shore or On-Shore project delivery)Familiarity with delivery methodologies (e.g. SAFe, Agile, Waterfall) and application lifecycle managementAbility to understand business and IT department requirements.Strong communication and presentation skillsMulesoft Platform Architect or Mulesoft Integration Architect certification is an advantage. Required?Qualifications:Practical experience in MuleSoft API Development, MuleSoft Flow development and MuleSoft cloud hub Demonstrate good proficiency working with the MuleSoft Anypoint PlatformMuleSoft Certified: MuleSoft MCD or MCA certification Knowledge of API-management and micro-services8 to 10+ years hands on experience in integration development, testing and deployment experience.Senior level integration experience as a Senior Mulesoft Developer/Architect+API integration experience. Desired Qualifications:Knowledge of SQL, PL/SQL will be considered an advantage.?Understanding of interface automated testing and troubleshooting.Experience working as a member of a small agile software development team, e.g., participating in planning sessions and interpreting user stories, doing code reviews, pair programming. JBRP1_UKTJ
06/12/2025
Full time
JD for a MuleSoft ArchitectKey responsibilities:Development of API management and microservicesWorking as the Integration Technology Architect on the adoption of Hybrid Integration or an iPaaS solutions with a particular focus on the Mulesoft Anypoint platform that includes API Designer, AP manager, and API studioDefining and delivering the Integration Technology aspects of the projects, including timely production of architectural designs and documentationBeing a key contributor and advocate of Microservice, API Management, process automations, frameworks in projects and programsWorking with Capgemini teams in Switzerland, Europe, and on the global level, on large programs that include multiple technology streams and complex architecture.Communicating the implementation approach and design methodology to the offshore development teamParticipating in a Technical Design Authority to assess and quantify the risks associated with design decisions and communicate these to the relevant parties.End-to-end integration design, build, test support and deployment Contribute own expertise to developing integration solutions.Work with the customer daily using Agile methodology.Technical Design Document capturing MuleSoft functional and nonfunctional details utilizing Integrations design templates; RAML definition for all interfaces.Leads the design and architecture of Integration solutions that are in alignment with policies and standards of the organization while understanding the client environment and unique restrictions that may exist.Conduct Design Walkthroughs, Code Reviews, and Technical Coaching as warranted.Develop and Unit Test MuleSoft Applications checked into the department's code repository and deployed through Continuous Integration toolchain into development & test environments & relying on mUnit framework for validation of thus developed artifacts.Establishing mUnit framework and associated quality assurance processes to support validations of MuleSoft assets developed during the project.Assuring adherence to security, audit compliance, and error handling requirementsActively participate in Agile sprint ceremonies (sprint planning, daily scrum, sprint review / product demo, and sprint retrospective)Resolution of tasks and defects within the project backlogConduct Design Walkthroughs, Code Reviews, and Technical Coaching as warranted.Document and publish artifacts in Anypoint Exchange instance.Create, update, and review the operational Run BookCreate, update, and review the production cutover plan and execute production cutover activities.Create, update, and review the Design and Development of Anypoint Exchange Policies and Configurations Expectations:Professional experience with MulesoftPassion for Integration Cloud technologies and productsExperience as an IT consultant or developer in a customer-facing roleAbility to build productive client relationships, identify and develop opportunities for new business.Proven Distributed Delivery experience (Off-Shore or On-Shore project delivery)Familiarity with delivery methodologies (e.g. SAFe, Agile, Waterfall) and application lifecycle managementAbility to understand business and IT department requirements.Strong communication and presentation skillsMulesoft Platform Architect or Mulesoft Integration Architect certification is an advantage. Required?Qualifications:Practical experience in MuleSoft API Development, MuleSoft Flow development and MuleSoft cloud hub Demonstrate good proficiency working with the MuleSoft Anypoint PlatformMuleSoft Certified: MuleSoft MCD or MCA certification Knowledge of API-management and micro-services8 to 10+ years hands on experience in integration development, testing and deployment experience.Senior level integration experience as a Senior Mulesoft Developer/Architect+API integration experience. Desired Qualifications:Knowledge of SQL, PL/SQL will be considered an advantage.?Understanding of interface automated testing and troubleshooting.Experience working as a member of a small agile software development team, e.g., participating in planning sessions and interpreting user stories, doing code reviews, pair programming. JBRP1_UKTJ
Metering Engineer Clearance required: BPSS Interview process: Tech IV Location: Remote with travel at set milestones. Leads site-level technical coordination for metering deployments Participates to site surveys (so will travel a lot at the beginning) and assessments as OT technical expert (instrumentation + IT/OT integration) Strong specialist in metering technologies, instrumentation, and automation Designs and validates connectivity architecture (PLCs, SCADA, gateways, PME) Oversees configuration, commissioning, and interface validation Ensures cybersecurity compliance with the support of the Cyber SME in the central team Drives robust coms integration Manages site-level documentation, change control, and testing Provides support to xxxx local teams Experience in L&S, sustainability solutions and especially Schneider PME & RA is a plus English speaker Reports to Project managers in each Cluster (by Geo) and the lead architect in the central technical team Detailed job description from the client We are seeking a highly skilled and motivated Technical Engineer to lead the design and deployment of industrial utilities metering solutions across xxxx sites. In this pivotal role, you will be responsible for conducting site assessments, selecting appropriate meters, designing installation plans, and integrating metering systems with OT/IT infrastructure. You will also ensure all solutions comply with international standards. By enabling precise monitoring of energy and resources, you will directly contribute to THE CLIENT's sustainability objectives and drive operational excellence. Key Responsibilities Perform on-site assessments to evaluate infrastructure and feasibility for installing electricity, gas, diesel, water, and wastewater meters, addressing mechanical, electrical, civil considerations, and challenges like complex or limited pipe runs and retrofits. Analyze engineering documentation including process flow diagrams, P&IDs, and electrical single-line diagrams to identify optimal meter technologies, sizes, and installation points. Provide recommendations for metering solutions that adhere to xxxx's standards, including the appropriate selection of meter type, accuracy class, and communication protocols, based on a thorough assessment and consideration of installation complexities, hazardous areas, fluid characteristics, and physical parameters. Design and implement meter connectivity architecture by integrating with PLCs, gateways, SCADA systems, and Schneider PME platforms. Collaborate with site engineering and OT/IT teams to define network requirements and ensure compliance with cybersecurity and OT boundary controls. Provide technical input to OEMs and installation contractors, supporting procurement and commissioning activities. Document 'as-is' and 'to-be' metering configurations, maintaining traceable records of design decisions and lessons learned. Skills and Experience Degree or equivalent in Electrical, Instrumentation, Automation or Control Engineering. Proven experience in industrial utilities metering (electricity, gas, steam, water, wastewater), ideally within pharmaceutical or process manufacturing environments. Strong understanding of flow measurement principles and metering technologies. Deep knowledge of communication protocols including Modbus TCP/RTU, Ethernet/IP, RS-485, and pulse/analog signals. Familiarity with PLCs, gateways, SCADA systems, and PME integration. Ability to interpret technical drawings and produce structured documentation. Excellent communication and stakeholder engagement skills. Training in Hazardous Area Equipment selection and installation fundamentals. Experience with global projects and working knowledge of both local and international standards (e.g. ATEX, CSA). Skilled in handling large datasets, particularly for energy data verification Expected Deliverables Site Assessment Reports with metering gap analysis. Recommended Meter Specifications and Connectivity Designs. Meter Layout Drawings, Maintenance and Calibration guide. Bill of Materials (BoM) for procurement with clear outline of scopes. Technical validation input for cost estimation and vendor quotations. JBRP1_UKTJ
06/12/2025
Full time
Metering Engineer Clearance required: BPSS Interview process: Tech IV Location: Remote with travel at set milestones. Leads site-level technical coordination for metering deployments Participates to site surveys (so will travel a lot at the beginning) and assessments as OT technical expert (instrumentation + IT/OT integration) Strong specialist in metering technologies, instrumentation, and automation Designs and validates connectivity architecture (PLCs, SCADA, gateways, PME) Oversees configuration, commissioning, and interface validation Ensures cybersecurity compliance with the support of the Cyber SME in the central team Drives robust coms integration Manages site-level documentation, change control, and testing Provides support to xxxx local teams Experience in L&S, sustainability solutions and especially Schneider PME & RA is a plus English speaker Reports to Project managers in each Cluster (by Geo) and the lead architect in the central technical team Detailed job description from the client We are seeking a highly skilled and motivated Technical Engineer to lead the design and deployment of industrial utilities metering solutions across xxxx sites. In this pivotal role, you will be responsible for conducting site assessments, selecting appropriate meters, designing installation plans, and integrating metering systems with OT/IT infrastructure. You will also ensure all solutions comply with international standards. By enabling precise monitoring of energy and resources, you will directly contribute to THE CLIENT's sustainability objectives and drive operational excellence. Key Responsibilities Perform on-site assessments to evaluate infrastructure and feasibility for installing electricity, gas, diesel, water, and wastewater meters, addressing mechanical, electrical, civil considerations, and challenges like complex or limited pipe runs and retrofits. Analyze engineering documentation including process flow diagrams, P&IDs, and electrical single-line diagrams to identify optimal meter technologies, sizes, and installation points. Provide recommendations for metering solutions that adhere to xxxx's standards, including the appropriate selection of meter type, accuracy class, and communication protocols, based on a thorough assessment and consideration of installation complexities, hazardous areas, fluid characteristics, and physical parameters. Design and implement meter connectivity architecture by integrating with PLCs, gateways, SCADA systems, and Schneider PME platforms. Collaborate with site engineering and OT/IT teams to define network requirements and ensure compliance with cybersecurity and OT boundary controls. Provide technical input to OEMs and installation contractors, supporting procurement and commissioning activities. Document 'as-is' and 'to-be' metering configurations, maintaining traceable records of design decisions and lessons learned. Skills and Experience Degree or equivalent in Electrical, Instrumentation, Automation or Control Engineering. Proven experience in industrial utilities metering (electricity, gas, steam, water, wastewater), ideally within pharmaceutical or process manufacturing environments. Strong understanding of flow measurement principles and metering technologies. Deep knowledge of communication protocols including Modbus TCP/RTU, Ethernet/IP, RS-485, and pulse/analog signals. Familiarity with PLCs, gateways, SCADA systems, and PME integration. Ability to interpret technical drawings and produce structured documentation. Excellent communication and stakeholder engagement skills. Training in Hazardous Area Equipment selection and installation fundamentals. Experience with global projects and working knowledge of both local and international standards (e.g. ATEX, CSA). Skilled in handling large datasets, particularly for energy data verification Expected Deliverables Site Assessment Reports with metering gap analysis. Recommended Meter Specifications and Connectivity Designs. Meter Layout Drawings, Maintenance and Calibration guide. Bill of Materials (BoM) for procurement with clear outline of scopes. Technical validation input for cost estimation and vendor quotations. JBRP1_UKTJ
Business Development Manager Louvers Job Title: Business Development Manager Louvers Industry Sector: Louvers, Architectural Louvers, Windows, Window Ventilation, Window & Doors, Aluminium Fabricators, Fabricators, Ventilation Products, Ventilation Systems, Building Contractors, Architects, Installers, Area Sales Manager, Sales Manager, Business Development Manager, Building Products Area to be covered: Midlands & North Remuneration: £50,000 - £55,000 + uncapped commission Benefits: full expensed company car + comprehensive benefits package The role of the Business Development Manager Louvers will involve: Field sales position selling a high quality manufactured range of window ventilation systems Majority of your time will be spent selling into building contractors New role therefore turnover target will be based on experience Majority of your time will be focused on generating new business relationships Dealing with typical projects of around £5k-£50k Projects could include high rise residential, apartment blocks, hotels etc The ideal applicant will be an Business Development Manager Louvers with: Must have commercial sales experience in the louvers industry Must have strong technical knowledge and capabilities Genuine hunger and desire to achieve Results orientated, energetic Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Louvers, Architectural Louvers, Windows, Window Ventilation, Window & Doors, Aluminium Fabricators, Fabricators, Ventilation Products, Ventilation Systems, Building Contractors, Architects, Installers, Area Sales Manager, Sales Manager, Business Development Manager, Building Products JBRP1_UKTJ
06/12/2025
Full time
Business Development Manager Louvers Job Title: Business Development Manager Louvers Industry Sector: Louvers, Architectural Louvers, Windows, Window Ventilation, Window & Doors, Aluminium Fabricators, Fabricators, Ventilation Products, Ventilation Systems, Building Contractors, Architects, Installers, Area Sales Manager, Sales Manager, Business Development Manager, Building Products Area to be covered: Midlands & North Remuneration: £50,000 - £55,000 + uncapped commission Benefits: full expensed company car + comprehensive benefits package The role of the Business Development Manager Louvers will involve: Field sales position selling a high quality manufactured range of window ventilation systems Majority of your time will be spent selling into building contractors New role therefore turnover target will be based on experience Majority of your time will be focused on generating new business relationships Dealing with typical projects of around £5k-£50k Projects could include high rise residential, apartment blocks, hotels etc The ideal applicant will be an Business Development Manager Louvers with: Must have commercial sales experience in the louvers industry Must have strong technical knowledge and capabilities Genuine hunger and desire to achieve Results orientated, energetic Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Louvers, Architectural Louvers, Windows, Window Ventilation, Window & Doors, Aluminium Fabricators, Fabricators, Ventilation Products, Ventilation Systems, Building Contractors, Architects, Installers, Area Sales Manager, Sales Manager, Business Development Manager, Building Products JBRP1_UKTJ
Are you an experienced Digital Product Manager looking for an exciting opportunity to help develop digital products and services? If so, join Shelter and you could soon be supporting our income generation, advocacy campaigns and advice services. About the role Reporting to the Digital Product and Delivery Lead, you ll be at the centre of a multidisciplinary digital team, developing products and services to support Shelter s income generation, advocacy campaigns and advice services. As part of the Digital Team, you ll work with disciplines including front and back-end development and user-centred designers, as well as with adjacent teams of specialists in marketing, creative, and campaigning teams. You ll develop Shelter s ability to be user and data-led, leading on the planning, delivery, maintenance, and optimisation of a range of digital products. Role specifics A passionate champion of agile product design, you are used to being flexible within a range of business settings and constraints. Through extensive experience collaborating with experts in cross-functional teams, you ll understand how to successfully bring together different technical specialists and business stakeholders, enabling them to work together towards a common aim. You ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking and user insight can be translated into full-stack solutions. An excellent communicator, you can advocate for a particular approach while building constructive relationships. Able to balance dependencies and priorities, we ll look to you to develop a clear roadmap, that everyone can get behind, to deliver on time and budget. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team The Digital team sit alongside our Content and User Experience team, our Strategic Evaluation, Learning and Insight team and our CRM team, within Shelter s Digital and Audience Engagement (DAE) sub-directorate. DAE is one of three sub-directorates that make up our wider Communications, Policy and Campaigns (CPC) department. About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
06/12/2025
Full time
Are you an experienced Digital Product Manager looking for an exciting opportunity to help develop digital products and services? If so, join Shelter and you could soon be supporting our income generation, advocacy campaigns and advice services. About the role Reporting to the Digital Product and Delivery Lead, you ll be at the centre of a multidisciplinary digital team, developing products and services to support Shelter s income generation, advocacy campaigns and advice services. As part of the Digital Team, you ll work with disciplines including front and back-end development and user-centred designers, as well as with adjacent teams of specialists in marketing, creative, and campaigning teams. You ll develop Shelter s ability to be user and data-led, leading on the planning, delivery, maintenance, and optimisation of a range of digital products. Role specifics A passionate champion of agile product design, you are used to being flexible within a range of business settings and constraints. Through extensive experience collaborating with experts in cross-functional teams, you ll understand how to successfully bring together different technical specialists and business stakeholders, enabling them to work together towards a common aim. You ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking and user insight can be translated into full-stack solutions. An excellent communicator, you can advocate for a particular approach while building constructive relationships. Able to balance dependencies and priorities, we ll look to you to develop a clear roadmap, that everyone can get behind, to deliver on time and budget. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team The Digital team sit alongside our Content and User Experience team, our Strategic Evaluation, Learning and Insight team and our CRM team, within Shelter s Digital and Audience Engagement (DAE) sub-directorate. DAE is one of three sub-directorates that make up our wider Communications, Policy and Campaigns (CPC) department. About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
06/12/2025
Full time
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
