About Amro Data Labs
Amro Data Labs is a specialist intelligence, AI and automation consultancy for the real estate investment and asset management sector. Our flagship client, Amro Partners, is a high-growth European real estate investment firm focused on the Living Sector.
Our team works at the intersection of data science, AI/ML, engineering, and automation to deliver institutional-grade decision infrastructure.
About the Role
We're looking for a fast-learner, early to mid-career Data Engineer to join our growing London team and help power our real estate market intelligence platform. Working alongside our Data team in our London office, you'll design and maintain the ETL pipelines, scrapers, and transformation workflows that capture millions of data points across the UK and Europe daily.
This is a hands-on engineering role: you'll be building pipelines, shipping production code, and shaping how we work with data, not just maintaining what's already there.
We operate a hybrid working model, with team members typically in our London office around 3 days a week. Exact arrangements may vary by team and manager. We're open to considering visa sponsorship for the right candidate.
Key Responsibilities
Design, build, and maintain efficient and reliable data pipelines using Python and GCP, supporting daily ingestion of rental and availability data across multiple geographies.
Develop and maintain Python-based web scrapers (Playwright, BS4).
Write and optimise SQL transformation workflows (Dataform, BigQuery) to turn raw scraper output into clean, analytics-ready datasets.
Build and maintain LLM-driven workflows within our ETL pipelines, including sensible checks for output quality, hallucination, and graceful failure.
Implement data quality and validation frameworks across our extraction and transformation layers to ensure integrity at scale.
Collaborate closely with the wider Data team and cross-functional stakeholders to support data-driven decision-making across the business.
Stay current with developments and best practices in data engineering and bring them into how we work.
Required Skills and Qualifications
Master's degree in Computer Science, Engineering, Data Science, or a related field.
3+ years of professional experience as a Data Engineer or in a closely related role.
Strong Python skills, including object-oriented programming and building production ETL/ELT pipelines. 3+ years of professional, hands-on experience is ideal.
Strong SQL skills, able to write and optimise advanced queries for transformation and analytics. 3+ years of professional, hands-on experience is ideal.
Hands-on experience with cloud data platforms. GCP (BigQuery, Cloud Storage, Cloud Run, Firestore, Dataform) is preferred, but equivalent experience on AWS or Azure is welcome. We care more about depth than the specific provider.
Experience working with web scraping libraries (Playwright, Scrapy, or similar).
Working knowledge of LLM APIs (OpenAI, Gemini, or similar) and how to integrate them into data pipelines.
Familiarity with Git, Linux, Docker, and CI/CD workflows (GitHub Actions or similar).
Experience with NoSQL datastores (Firestore or similar).
Strong problem-solving instincts and good written and verbal communication.
Experience with data testing frameworks (Pytest, Great Expectations, Dataplex).
Preferred Additional Skills
Hands-on experience with AI-assisted IDEs and LLM-powered coding tools is desired.
Experience with Terraform or other IaC tools.
Experience with data visualisation tools (Tableau, Power BI, Looker).
Familiarity with machine learning or data science concepts.
Certified GCP Data Engineer.
Experience working in a fast-paced, agile environment.
Technical Stack
You'll be working within (and contributing to) a stack that includes:
Languages & libraries: Python, SQL, YAML
GCP: BigQuery, Cloud Storage, Cloud Run Jobs/Functions, Cloud Build, Cloud Scheduler, Firestore, Dataform, Artifact Registry, Secret Manager, Dataflow, Compute Engine
DevOps & tooling: GitHub, GitHub Actions, Docker, Terraform, Linux, Pytest, Pydantic, Jira
Amro is an Equal Opportunity Employer
29/05/2026
Full time
About Amro Data Labs
Amro Data Labs is a specialist intelligence, AI and automation consultancy for the real estate investment and asset management sector. Our flagship client, Amro Partners, is a high-growth European real estate investment firm focused on the Living Sector.
Our team works at the intersection of data science, AI/ML, engineering, and automation to deliver institutional-grade decision infrastructure.
About the Role
We're looking for a fast-learner, early to mid-career Data Engineer to join our growing London team and help power our real estate market intelligence platform. Working alongside our Data team in our London office, you'll design and maintain the ETL pipelines, scrapers, and transformation workflows that capture millions of data points across the UK and Europe daily.
This is a hands-on engineering role: you'll be building pipelines, shipping production code, and shaping how we work with data, not just maintaining what's already there.
We operate a hybrid working model, with team members typically in our London office around 3 days a week. Exact arrangements may vary by team and manager. We're open to considering visa sponsorship for the right candidate.
Key Responsibilities
Design, build, and maintain efficient and reliable data pipelines using Python and GCP, supporting daily ingestion of rental and availability data across multiple geographies.
Develop and maintain Python-based web scrapers (Playwright, BS4).
Write and optimise SQL transformation workflows (Dataform, BigQuery) to turn raw scraper output into clean, analytics-ready datasets.
Build and maintain LLM-driven workflows within our ETL pipelines, including sensible checks for output quality, hallucination, and graceful failure.
Implement data quality and validation frameworks across our extraction and transformation layers to ensure integrity at scale.
Collaborate closely with the wider Data team and cross-functional stakeholders to support data-driven decision-making across the business.
Stay current with developments and best practices in data engineering and bring them into how we work.
Required Skills and Qualifications
Master's degree in Computer Science, Engineering, Data Science, or a related field.
3+ years of professional experience as a Data Engineer or in a closely related role.
Strong Python skills, including object-oriented programming and building production ETL/ELT pipelines. 3+ years of professional, hands-on experience is ideal.
Strong SQL skills, able to write and optimise advanced queries for transformation and analytics. 3+ years of professional, hands-on experience is ideal.
Hands-on experience with cloud data platforms. GCP (BigQuery, Cloud Storage, Cloud Run, Firestore, Dataform) is preferred, but equivalent experience on AWS or Azure is welcome. We care more about depth than the specific provider.
Experience working with web scraping libraries (Playwright, Scrapy, or similar).
Working knowledge of LLM APIs (OpenAI, Gemini, or similar) and how to integrate them into data pipelines.
Familiarity with Git, Linux, Docker, and CI/CD workflows (GitHub Actions or similar).
Experience with NoSQL datastores (Firestore or similar).
Strong problem-solving instincts and good written and verbal communication.
Experience with data testing frameworks (Pytest, Great Expectations, Dataplex).
Preferred Additional Skills
Hands-on experience with AI-assisted IDEs and LLM-powered coding tools is desired.
Experience with Terraform or other IaC tools.
Experience with data visualisation tools (Tableau, Power BI, Looker).
Familiarity with machine learning or data science concepts.
Certified GCP Data Engineer.
Experience working in a fast-paced, agile environment.
Technical Stack
You'll be working within (and contributing to) a stack that includes:
Languages & libraries: Python, SQL, YAML
GCP: BigQuery, Cloud Storage, Cloud Run Jobs/Functions, Cloud Build, Cloud Scheduler, Firestore, Dataform, Artifact Registry, Secret Manager, Dataflow, Compute Engine
DevOps & tooling: GitHub, GitHub Actions, Docker, Terraform, Linux, Pytest, Pydantic, Jira
Amro is an Equal Opportunity Employer
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
14/05/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
Cambridge University Press & Assessment
Shaftesbury Road, Cambridge, UK
Job Title: Senior Delivery Manager
Salary: £50,900 - £68,000
Location: Cambridge/Hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full- time 35 hours per week
Are you passionate about enabling high‑performing delivery teams and ensuring complex technology products are released safely and effectively?
We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We are looking for a Senior Delivery Manager to join our Exam Technology Organisation (ETO), working within Dev and Application Services. This is a key role where you will partner closely with Product Managers and technical teams to maximise delivery flow, quality, and team effectiveness while supporting our mission of delivering trusted exams and assessments worldwide.
About the role
As a Senior Delivery Manager, you will be embedded within a product team in ETO and accountable for enabling effective, predictable delivery. You will ensure there is a timely flow of work and information, support release and risk management, and proactively shape team capability and capacity to meet delivery outcomes.
Working in close partnership with the Product Manager, you will help balance priorities, manage dependencies, and create the conditions for teams to perform at their best. While you will not have direct line management accountability, your influence and leadership will be critical to the success of the team and the wider organisation.
Additional responsibilities and accountabilities include:
Owning and overseeing release planning and release management, ensuring appropriate controls, approvals, and measures are in place
Supporting forecasting and cost tracking by inputting into product budgets, including headcount, skills, and third‑party costs
Proactively identifying, managing, and reporting delivery risks and cross‑team dependencies
Enabling effective collaboration across product, technical, and operational stakeholders
Supporting the formation and continuous improvement of delivery teams, encouraging experimentation and learning
Acting as a senior point of contact for delivery matters within your area of responsibility
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
You are an experienced delivery professional who thrives in complex, fast‑moving environments and is comfortable influencing without formal authority.
This role is ideal for someone who combines strong technical knowledge with proven delivery management experience, and who can translate between engineering detail and delivery outcomes.
Minimum requirements:
Experience working in agile delivery teams, using Scrum and/or Kanban
Experience leading or enabling software delivery teams
Strong stakeholder and customer management capabilities
Working knowledge of release management and risk management
Experience working in cross‑functional, distributed teams, including onshore and offshore collaboration
Excellent communication and facilitation skills
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate:
Desirable criteria:
A data‑driven and probabilistic approach to delivery management
Strong experience managing dependencies and reducing delivery risk
A passion for continuous improvement, learning, and experimentation
Confidence running workshops, ceremonies, and large group sessions
Experience empowering teams and supporting decentralised decision‑making
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
W e are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 11th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
If you are shortlisted and progressed through the stages, you can expect:
One application question at point of CV and cover letter
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
27/04/2026
Full time
Job Title: Senior Delivery Manager
Salary: £50,900 - £68,000
Location: Cambridge/Hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full- time 35 hours per week
Are you passionate about enabling high‑performing delivery teams and ensuring complex technology products are released safely and effectively?
We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We are looking for a Senior Delivery Manager to join our Exam Technology Organisation (ETO), working within Dev and Application Services. This is a key role where you will partner closely with Product Managers and technical teams to maximise delivery flow, quality, and team effectiveness while supporting our mission of delivering trusted exams and assessments worldwide.
About the role
As a Senior Delivery Manager, you will be embedded within a product team in ETO and accountable for enabling effective, predictable delivery. You will ensure there is a timely flow of work and information, support release and risk management, and proactively shape team capability and capacity to meet delivery outcomes.
Working in close partnership with the Product Manager, you will help balance priorities, manage dependencies, and create the conditions for teams to perform at their best. While you will not have direct line management accountability, your influence and leadership will be critical to the success of the team and the wider organisation.
Additional responsibilities and accountabilities include:
Owning and overseeing release planning and release management, ensuring appropriate controls, approvals, and measures are in place
Supporting forecasting and cost tracking by inputting into product budgets, including headcount, skills, and third‑party costs
Proactively identifying, managing, and reporting delivery risks and cross‑team dependencies
Enabling effective collaboration across product, technical, and operational stakeholders
Supporting the formation and continuous improvement of delivery teams, encouraging experimentation and learning
Acting as a senior point of contact for delivery matters within your area of responsibility
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
You are an experienced delivery professional who thrives in complex, fast‑moving environments and is comfortable influencing without formal authority.
This role is ideal for someone who combines strong technical knowledge with proven delivery management experience, and who can translate between engineering detail and delivery outcomes.
Minimum requirements:
Experience working in agile delivery teams, using Scrum and/or Kanban
Experience leading or enabling software delivery teams
Strong stakeholder and customer management capabilities
Working knowledge of release management and risk management
Experience working in cross‑functional, distributed teams, including onshore and offshore collaboration
Excellent communication and facilitation skills
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate:
Desirable criteria:
A data‑driven and probabilistic approach to delivery management
Strong experience managing dependencies and reducing delivery risk
A passion for continuous improvement, learning, and experimentation
Confidence running workshops, ceremonies, and large group sessions
Experience empowering teams and supporting decentralised decision‑making
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
W e are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 11th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
If you are shortlisted and progressed through the stages, you can expect:
One application question at point of CV and cover letter
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Cambridge University Press & Assessment
Shaftesbury Road, Cambridge, UK
Job Title: Lead Software Architect
Salary: £68,600 to £91,700
Location: Cambridge, UK – Hybrid
Contract: Permanent
Hours: Full time, 35 Hours Per Week
Are you enthusiastic about shaping technology that delivers impact at scale?
As we continue to evolve our digital platforms to support learners, lecturers and researchers around the world, we are looking to appoint an experienced and motivated Lead Software Architect to join our Academic Technology group here at Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
This is a fantastic opportunity to play a meaningful role in shaping the technical foundations of globally used digital products, ensuring they remain scalable, secure and fit for the future.
About the role
As Lead Software Architect, you will be accountable for owning the software architecture and engineering delivery across a product or platform vertical within our Academic Technology group.
Working at the intersection of solution architecture, product and engineering, you will translate solution designs and product priorities into well‑architected, shippable software, ensuring that technical direction is sound and delivery is sustained from planning through to production and live operation.
You will provide technical leadership across the full engineering lifecycle, including backend and frontend architecture, infrastructure, CI/CD pipelines and operational readiness. While this is not primarily a hands‑on coding role, it requires a strong engineering background and the ability to review code, challenge design decisions, unblock engineers and engage directly where it adds value.
A core aspect of the role is leading the adoption of AI‑enhanced engineering practices. You will shape how teams use AI‑assisted tooling across planning, development and quality assurance, focusing on responsible, practical use that measurably improves delivery quality, throughput and maintainability.
You will work closely with Solution Architects, Product Owners and UX colleagues to ensure requirements are technically feasible, well specified and correctly decomposed, acting as the key technical bridge between solution intent and engineering execution.
Additional responsibilities and accountabilities:
Owning the software architecture for an assigned product or platform area, ensuring solutions support both current delivery and future scalability.
Driving engineering delivery from planning through to production, translating solution designs into implementable engineering plans with clear scope, dependencies and sequencing.
Providing technical leadership and direction to distributed engineering teams, including Far shore, near shore and contract resources.
Removing technical blockers, making pragmatic trade‑off decisions and keeping delivery on track.
Defining and upholding technical standards, patterns and engineering conventions.
Leading the adoption of AI‑assisted software development practices and tooling across engineering teams.
Owning operational readiness, including infrastructure, CI/CD pipelines, monitoring and developer experience.
Evaluating technology and tooling choices, including build‑vs‑buy decisions, with clear and defensible rationale.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
As a senior software architecture or engineering leader, you will have a proven record of owning complex platforms or digital products end‑to‑end. You will be confident operating across technical and non‑technical audiences, bringing sound judgement, strong communication skills and a pragmatic approach to decision‑making.
You will have experience translating product and solution designs into engineering delivery, leading distributed teams, and balancing technical quality with delivery pace in complex environments.
If you meet the above minimum requirements, we encourage you to apply.
Your application will be even stronger if you can also demonstrate experience in content platforms, education technology, modern web technology stacks, or introducing new engineering tools and practices.
For a detailed job description, refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical, Dental and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 8th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
We aim to support candidates by making our interview process clear and transparent. If you are shortlisted and progressed through the stages, you can expect:
2 questions to answer at the application stage with a CV.
A 15-minute screening call with the Hiring Manager.
First stage interview, in person (if possible) with senior engineering and product colleagues.
Final stage interview: with Hiring Manager and Group Director, in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers, and researchers across the globe – for the benefit of individuals, society, and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
27/04/2026
Full time
Job Title: Lead Software Architect
Salary: £68,600 to £91,700
Location: Cambridge, UK – Hybrid
Contract: Permanent
Hours: Full time, 35 Hours Per Week
Are you enthusiastic about shaping technology that delivers impact at scale?
As we continue to evolve our digital platforms to support learners, lecturers and researchers around the world, we are looking to appoint an experienced and motivated Lead Software Architect to join our Academic Technology group here at Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
This is a fantastic opportunity to play a meaningful role in shaping the technical foundations of globally used digital products, ensuring they remain scalable, secure and fit for the future.
About the role
As Lead Software Architect, you will be accountable for owning the software architecture and engineering delivery across a product or platform vertical within our Academic Technology group.
Working at the intersection of solution architecture, product and engineering, you will translate solution designs and product priorities into well‑architected, shippable software, ensuring that technical direction is sound and delivery is sustained from planning through to production and live operation.
You will provide technical leadership across the full engineering lifecycle, including backend and frontend architecture, infrastructure, CI/CD pipelines and operational readiness. While this is not primarily a hands‑on coding role, it requires a strong engineering background and the ability to review code, challenge design decisions, unblock engineers and engage directly where it adds value.
A core aspect of the role is leading the adoption of AI‑enhanced engineering practices. You will shape how teams use AI‑assisted tooling across planning, development and quality assurance, focusing on responsible, practical use that measurably improves delivery quality, throughput and maintainability.
You will work closely with Solution Architects, Product Owners and UX colleagues to ensure requirements are technically feasible, well specified and correctly decomposed, acting as the key technical bridge between solution intent and engineering execution.
Additional responsibilities and accountabilities:
Owning the software architecture for an assigned product or platform area, ensuring solutions support both current delivery and future scalability.
Driving engineering delivery from planning through to production, translating solution designs into implementable engineering plans with clear scope, dependencies and sequencing.
Providing technical leadership and direction to distributed engineering teams, including Far shore, near shore and contract resources.
Removing technical blockers, making pragmatic trade‑off decisions and keeping delivery on track.
Defining and upholding technical standards, patterns and engineering conventions.
Leading the adoption of AI‑assisted software development practices and tooling across engineering teams.
Owning operational readiness, including infrastructure, CI/CD pipelines, monitoring and developer experience.
Evaluating technology and tooling choices, including build‑vs‑buy decisions, with clear and defensible rationale.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
As a senior software architecture or engineering leader, you will have a proven record of owning complex platforms or digital products end‑to‑end. You will be confident operating across technical and non‑technical audiences, bringing sound judgement, strong communication skills and a pragmatic approach to decision‑making.
You will have experience translating product and solution designs into engineering delivery, leading distributed teams, and balancing technical quality with delivery pace in complex environments.
If you meet the above minimum requirements, we encourage you to apply.
Your application will be even stronger if you can also demonstrate experience in content platforms, education technology, modern web technology stacks, or introducing new engineering tools and practices.
For a detailed job description, refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical, Dental and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 8th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
We aim to support candidates by making our interview process clear and transparent. If you are shortlisted and progressed through the stages, you can expect:
2 questions to answer at the application stage with a CV.
A 15-minute screening call with the Hiring Manager.
First stage interview, in person (if possible) with senior engineering and product colleagues.
Final stage interview: with Hiring Manager and Group Director, in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers, and researchers across the globe – for the benefit of individuals, society, and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Foreign, Commonwealth & Development Office
London, UK
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
06/02/2026
Full time
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
Analyst, Securitised Products page is loaded Analyst, Securitised Productslocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.MUFG is a global leader in the securitisation market, ranking in the top three conduit administrators in the world. Our best-in-class services and products help corporate and institutional clients optimise their working capital.MUFG is seeking to appoint a Securitised Products Analyst to its London (or Amsterdam)-based team. This position presents an outstanding opportunity for you to immerse yourself in the sophisticated domain of structured finance, providing critical support in the origination and execution of intricate securitisation transactions across a diverse array of asset classes, including residential mortgages, auto loans, consumer credit, and credit card receivables. You will join a collegial and highly knowledgeable group that places significant value on professional advancement, diversity, and interdepartmental cooperation. The organisation is internationally recognised for its exemplary services and products, consistently ranking among the foremost conduit administrators worldwide. With a steadfast commitment to flexible working arrangements and comprehensive training initiatives, this role affords you the prospect to refine your expertise within a supportive environment while contributing meaningfully to high-profile transactions. Become part of a globally acclaimed leader in securitisation, gaining exposure to a broad spectrum of asset-backed securities transactions and benefiting from access to industry-leading resources. Experience a culture that emphasises collaboration, ongoing professional development, and the sharing of knowledge within a diverse and inclusive team setting. Take advantage of flexible working arrangements and extensive training programmes designed to facilitate your career progression in structured finance.What you'll do:In your capacity as Securitised Products Analyst based in London, you will assume a pivotal role in supporting the full lifecycle of securitisation transactions for both financial institution clients and corporates. Your responsibilities will encompass close collaboration with experienced sector leads as you assist in structuring transactions across various asset classes. You will be entrusted with preparing comprehensive risk analyses, reviewing legal documents, modelling cash flows, conducting due diligence checks, and managing communications with clients at every stage. Beyond supporting transaction execution, you will play an active part in deal closings through liaison with internal teams and external partners. Remaining abreast of regulatory developments will be essential as you incorporate new requirements into your workflow. Building relationships across departments will enable you to gather critical information efficiently while fostering a spirit of teamwork. By supporting both private placement and public ABS transactions throughout EMEA, you will acquire broad exposure to different markets whilst further developing your technical acumen in structured finance. Provide support in the origination and execution of securitised products for clients within financial institutions under the guidance of sector leads, with particular focus on asset classes such as residential mortgage-backed securities (RMBS), auto loans, consumer credit, and credit card receivables. Assist with transaction renewals, amendments, and waivers by working closely with transaction managers to ensure seamless progression of deals within the financial institutions sector. Contribute to the origination and execution of securitised products for corporate or esoteric clients as required, collaborating with relevant sector leads to deliver bespoke solutions. Undertake analysis of complex transaction structures by preparing detailed risk memoranda and reports, reviewing legal documentation, performing cash flow modelling, and conducting thorough due diligence. Manage client relationships at counterpart level by communicating information clearly, responding promptly to routine queries, and ensuring an exceptional standard of service throughout each transaction lifecycle. Lead or provide support during deal closing processes by coordinating internal teams and external parties to achieve successful outcomes for all stakeholders involved. Maintain current knowledge of regulatory developments affecting securitisation markets by monitoring changes and integrating new insights into daily work practices. Cultivate strong peer networks across departments within the organisation to facilitate effective information gathering and foster interdepartmental collaboration. Support the execution of private placement and public asset-backed securities (ABS) transactions in EMEA by working alongside senior originators in both private placement and public market contexts. Adopt a product-neutral approach when assisting senior team members with the origination of ABS transactions across multiple jurisdictions.What you bring:To excel as a Securitised Products Analyst, you will bring practical experience from positions involving structured finance or working capital finance-ideally acquired at reputable banks or advisory firms. Your academic credentials equip you with analytical rigour while your familiarity with legal or credit matters enables you to navigate complex documentation confidently. You possess refined communication abilities that allow you to build trust with both internal colleagues and external clients alike. Your commercial awareness helps you identify risks and opportunities within intricate deal structures while your negotiation skills ensure favourable outcomes for all parties concerned. Proficiency with Microsoft Office tools allows you to present data persuasively whilst managing substantial volumes of information efficiently. Above all else, your collaborative disposition means you value teamwork-embracing diverse viewpoints as you contribute positively within an inclusive environment. Possession of degree-level education or equivalent experience is indispensable for success in this analytical role within structured finance. A demonstrable track record gained from roles involving structured finance or working capital finance-whether at a bank, rating agency or advisory firm-will enable you to contribute effectively from the outset. A background in legal, accounting or credit analysis is highly desirable as it enhances your ability to interpret complex documentation and assess risk judiciously. Demonstrated aptitude for resolving complex problems using sound commercial judgement will distinguish you when navigating intricate transaction structures. Excellent interpersonal skills are essential for establishing rapport with colleagues across departments as well as maintaining positive client relationships throughout each engagement. Proficiency in negotiation is important for achieving mutually beneficial outcomes during transaction discussions with clients and counterparties. Advanced command
30/05/2026
Full time
Analyst, Securitised Products page is loaded Analyst, Securitised Productslocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.MUFG is a global leader in the securitisation market, ranking in the top three conduit administrators in the world. Our best-in-class services and products help corporate and institutional clients optimise their working capital.MUFG is seeking to appoint a Securitised Products Analyst to its London (or Amsterdam)-based team. This position presents an outstanding opportunity for you to immerse yourself in the sophisticated domain of structured finance, providing critical support in the origination and execution of intricate securitisation transactions across a diverse array of asset classes, including residential mortgages, auto loans, consumer credit, and credit card receivables. You will join a collegial and highly knowledgeable group that places significant value on professional advancement, diversity, and interdepartmental cooperation. The organisation is internationally recognised for its exemplary services and products, consistently ranking among the foremost conduit administrators worldwide. With a steadfast commitment to flexible working arrangements and comprehensive training initiatives, this role affords you the prospect to refine your expertise within a supportive environment while contributing meaningfully to high-profile transactions. Become part of a globally acclaimed leader in securitisation, gaining exposure to a broad spectrum of asset-backed securities transactions and benefiting from access to industry-leading resources. Experience a culture that emphasises collaboration, ongoing professional development, and the sharing of knowledge within a diverse and inclusive team setting. Take advantage of flexible working arrangements and extensive training programmes designed to facilitate your career progression in structured finance.What you'll do:In your capacity as Securitised Products Analyst based in London, you will assume a pivotal role in supporting the full lifecycle of securitisation transactions for both financial institution clients and corporates. Your responsibilities will encompass close collaboration with experienced sector leads as you assist in structuring transactions across various asset classes. You will be entrusted with preparing comprehensive risk analyses, reviewing legal documents, modelling cash flows, conducting due diligence checks, and managing communications with clients at every stage. Beyond supporting transaction execution, you will play an active part in deal closings through liaison with internal teams and external partners. Remaining abreast of regulatory developments will be essential as you incorporate new requirements into your workflow. Building relationships across departments will enable you to gather critical information efficiently while fostering a spirit of teamwork. By supporting both private placement and public ABS transactions throughout EMEA, you will acquire broad exposure to different markets whilst further developing your technical acumen in structured finance. Provide support in the origination and execution of securitised products for clients within financial institutions under the guidance of sector leads, with particular focus on asset classes such as residential mortgage-backed securities (RMBS), auto loans, consumer credit, and credit card receivables. Assist with transaction renewals, amendments, and waivers by working closely with transaction managers to ensure seamless progression of deals within the financial institutions sector. Contribute to the origination and execution of securitised products for corporate or esoteric clients as required, collaborating with relevant sector leads to deliver bespoke solutions. Undertake analysis of complex transaction structures by preparing detailed risk memoranda and reports, reviewing legal documentation, performing cash flow modelling, and conducting thorough due diligence. Manage client relationships at counterpart level by communicating information clearly, responding promptly to routine queries, and ensuring an exceptional standard of service throughout each transaction lifecycle. Lead or provide support during deal closing processes by coordinating internal teams and external parties to achieve successful outcomes for all stakeholders involved. Maintain current knowledge of regulatory developments affecting securitisation markets by monitoring changes and integrating new insights into daily work practices. Cultivate strong peer networks across departments within the organisation to facilitate effective information gathering and foster interdepartmental collaboration. Support the execution of private placement and public asset-backed securities (ABS) transactions in EMEA by working alongside senior originators in both private placement and public market contexts. Adopt a product-neutral approach when assisting senior team members with the origination of ABS transactions across multiple jurisdictions.What you bring:To excel as a Securitised Products Analyst, you will bring practical experience from positions involving structured finance or working capital finance-ideally acquired at reputable banks or advisory firms. Your academic credentials equip you with analytical rigour while your familiarity with legal or credit matters enables you to navigate complex documentation confidently. You possess refined communication abilities that allow you to build trust with both internal colleagues and external clients alike. Your commercial awareness helps you identify risks and opportunities within intricate deal structures while your negotiation skills ensure favourable outcomes for all parties concerned. Proficiency with Microsoft Office tools allows you to present data persuasively whilst managing substantial volumes of information efficiently. Above all else, your collaborative disposition means you value teamwork-embracing diverse viewpoints as you contribute positively within an inclusive environment. Possession of degree-level education or equivalent experience is indispensable for success in this analytical role within structured finance. A demonstrable track record gained from roles involving structured finance or working capital finance-whether at a bank, rating agency or advisory firm-will enable you to contribute effectively from the outset. A background in legal, accounting or credit analysis is highly desirable as it enhances your ability to interpret complex documentation and assess risk judiciously. Demonstrated aptitude for resolving complex problems using sound commercial judgement will distinguish you when navigating intricate transaction structures. Excellent interpersonal skills are essential for establishing rapport with colleagues across departments as well as maintaining positive client relationships throughout each engagement. Proficiency in negotiation is important for achieving mutually beneficial outcomes during transaction discussions with clients and counterparties. Advanced command
Purpose As part of the IT Infrastructure team, the Deskside Support Engineer provides high quality first and second line technical support to end users across multiple office locations. The role is responsible for the delivery, installation, and maintenance of hardware and software, resolving complex technical issues, and acting as a trusted point of contact for IT related queries. The position also carries accountability for associated IT administration and documentation, ensuring consistency and efficiency across support processes. While primarily based at a main office location, the role requires flexibility to support other offices as business needs demand. Responsibilities Deliver first and second line support for the IT infrastructure as a priority, effectively managing demand through helpdesk tickets, telephone support, and on site walk ups, including Service and change requests Incident investigation and resolution Execution of scheduled daily, weekly, and monthly operational tasks Install, configure, and deploy hardware and software in line with agreed infrastructure standards and best practices Troubleshooting and fault reporting of end user devices Reporting progress to the IT Infrastructure Operations Manager, immediately escalating outages, major delays, and other serious issues Completing IT administration tasks to the defined standard, including but not limited to user account creation, group amendment, leavers process, and resource allocation Assisting and applying operating system updates and patches Maintaining and updating the Infrastructure team's documentation library Assisting with ensuring IT security policy and procedures are enforced and staff are aware of their contribution Providing out of hours support cover for application deployments and upgrades on a rota when required Act as an on site point of contact for third line support teams to assist with the resolution of incidents, performing activities such as patching, power cycles, and drive replacements as directed by third line teams Travel to various office locations on an ad hoc basis to provide on site end user support Work closely with colleagues to maintain a high performing team Assist in distributing knowledge amongst members of the Infrastructure team to aid personal development and improve the IT Infrastructure Maintain a technical advantage through continual training and personal development Understand the business strategy and contribute to the overall goals of the business through infrastructure development, improvement, and support About You Skills Excellent PC support skills, including broad knowledge of Windows Client OS, Office 365 apps and experience supporting 3rd party desktop applications Installing and configuring end user devices Ability to logically and methodically problem solve IT issues Experience with supporting Azure AD\Entra ID Experience with supporting and troubleshooting Microsoft 365 and Exchange Online Experience with supporting and troubleshooting Microsoft Teams Experience with supporting and troubleshooting Intune Experience installing and utilising server and desktop hardware Strong customer service skills Excellent written and oral communication skills Proven track record of delivering to commitments Knowledge of industry recognised IT and support practices Understanding of IT infrastructure technologies, including DNS, DHCP, routing, TCP/IP Qualifications Microsoft certifications in relation to M365, Intune, Entra ID\Azure are a distinct advantage
30/05/2026
Full time
Purpose As part of the IT Infrastructure team, the Deskside Support Engineer provides high quality first and second line technical support to end users across multiple office locations. The role is responsible for the delivery, installation, and maintenance of hardware and software, resolving complex technical issues, and acting as a trusted point of contact for IT related queries. The position also carries accountability for associated IT administration and documentation, ensuring consistency and efficiency across support processes. While primarily based at a main office location, the role requires flexibility to support other offices as business needs demand. Responsibilities Deliver first and second line support for the IT infrastructure as a priority, effectively managing demand through helpdesk tickets, telephone support, and on site walk ups, including Service and change requests Incident investigation and resolution Execution of scheduled daily, weekly, and monthly operational tasks Install, configure, and deploy hardware and software in line with agreed infrastructure standards and best practices Troubleshooting and fault reporting of end user devices Reporting progress to the IT Infrastructure Operations Manager, immediately escalating outages, major delays, and other serious issues Completing IT administration tasks to the defined standard, including but not limited to user account creation, group amendment, leavers process, and resource allocation Assisting and applying operating system updates and patches Maintaining and updating the Infrastructure team's documentation library Assisting with ensuring IT security policy and procedures are enforced and staff are aware of their contribution Providing out of hours support cover for application deployments and upgrades on a rota when required Act as an on site point of contact for third line support teams to assist with the resolution of incidents, performing activities such as patching, power cycles, and drive replacements as directed by third line teams Travel to various office locations on an ad hoc basis to provide on site end user support Work closely with colleagues to maintain a high performing team Assist in distributing knowledge amongst members of the Infrastructure team to aid personal development and improve the IT Infrastructure Maintain a technical advantage through continual training and personal development Understand the business strategy and contribute to the overall goals of the business through infrastructure development, improvement, and support About You Skills Excellent PC support skills, including broad knowledge of Windows Client OS, Office 365 apps and experience supporting 3rd party desktop applications Installing and configuring end user devices Ability to logically and methodically problem solve IT issues Experience with supporting Azure AD\Entra ID Experience with supporting and troubleshooting Microsoft 365 and Exchange Online Experience with supporting and troubleshooting Microsoft Teams Experience with supporting and troubleshooting Intune Experience installing and utilising server and desktop hardware Strong customer service skills Excellent written and oral communication skills Proven track record of delivering to commitments Knowledge of industry recognised IT and support practices Understanding of IT infrastructure technologies, including DNS, DHCP, routing, TCP/IP Qualifications Microsoft certifications in relation to M365, Intune, Entra ID\Azure are a distinct advantage
Every exceptional customer moment starts with our people At TFG London, we believe that it's our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting! These are exciting times at TFG London. We have enjoyed strong growth in recent years and currently have iconic brands in our portfolio including Phase Eight, Whistles and Hobbs and our luxury Homewares brand Inside Story. We are not stopping there, we have big plans for the next three years within our current brands and beyond. An exciting opportunity has arisen for an Assistant Technologist to join our beautiful Phase Eight brand. Initially you will be working on non-clothing, including footwear and accessories. You will be working closely with your suppliers, buying and design teams from concept through to final production, ensuring that the products are fit for purpose. In terms of your personal development, you will have access to internal support from an experienced and dedicated technical team. You will also be required to provide some support to the technical teams, allowing you to gain an understanding across the different product areas and develop your skills in the technical department. What you'll do: As an Assistant Technologist Non-Clothing, you'll be involved in bringing our beautiful designs to life, ensuring every product is perfect for our Phase Eight customer. Reporting to the Senior Technical Manager, you'll be hands on with: Becoming a technical expert, assessing quality standards, preparing technical comments and ensuring all technical paperwork is ready. Ensuring quality excellence by making sure every product meets our quality standards and is fit for purpose. This means you'll also be involved in assessing test reports as well as trims/components. Working closely with our Technical, Design, and Buying teams, assisting in the creation of accurate workbooks and packs for our supply base. Being a vital link between our suppliers and internal teams, communicating amendments clearly and effectively. Assisting in our sustainable strategy, helping to maintain essential certification paper trails. Who you'll be: As the Assistant Technologist, you'll be a vital part of our technical team. You'll be someone who thrives in a fast paced environment, is exceptionally organised, and loves working collaboratively. You'll be great at building and maintaining effective working relationships at all levels, both internally and with our supplier base. What's in it for you It's not just what you can do for us. Throughout We will give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include: Generous colleague discount up to 70% Up to 28 days holiday entitlement per annum Financial and Wellbeing assistance Enhanced Maternity package Virtual GP service - unlimited access 24/7 If you want to join us and create moments that matter, we'd love to hear from you. TFG London Inclusion and Diversity statement of commitment At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
30/05/2026
Full time
Every exceptional customer moment starts with our people At TFG London, we believe that it's our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting! These are exciting times at TFG London. We have enjoyed strong growth in recent years and currently have iconic brands in our portfolio including Phase Eight, Whistles and Hobbs and our luxury Homewares brand Inside Story. We are not stopping there, we have big plans for the next three years within our current brands and beyond. An exciting opportunity has arisen for an Assistant Technologist to join our beautiful Phase Eight brand. Initially you will be working on non-clothing, including footwear and accessories. You will be working closely with your suppliers, buying and design teams from concept through to final production, ensuring that the products are fit for purpose. In terms of your personal development, you will have access to internal support from an experienced and dedicated technical team. You will also be required to provide some support to the technical teams, allowing you to gain an understanding across the different product areas and develop your skills in the technical department. What you'll do: As an Assistant Technologist Non-Clothing, you'll be involved in bringing our beautiful designs to life, ensuring every product is perfect for our Phase Eight customer. Reporting to the Senior Technical Manager, you'll be hands on with: Becoming a technical expert, assessing quality standards, preparing technical comments and ensuring all technical paperwork is ready. Ensuring quality excellence by making sure every product meets our quality standards and is fit for purpose. This means you'll also be involved in assessing test reports as well as trims/components. Working closely with our Technical, Design, and Buying teams, assisting in the creation of accurate workbooks and packs for our supply base. Being a vital link between our suppliers and internal teams, communicating amendments clearly and effectively. Assisting in our sustainable strategy, helping to maintain essential certification paper trails. Who you'll be: As the Assistant Technologist, you'll be a vital part of our technical team. You'll be someone who thrives in a fast paced environment, is exceptionally organised, and loves working collaboratively. You'll be great at building and maintaining effective working relationships at all levels, both internally and with our supplier base. What's in it for you It's not just what you can do for us. Throughout We will give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include: Generous colleague discount up to 70% Up to 28 days holiday entitlement per annum Financial and Wellbeing assistance Enhanced Maternity package Virtual GP service - unlimited access 24/7 If you want to join us and create moments that matter, we'd love to hear from you. TFG London Inclusion and Diversity statement of commitment At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Integration Support Specialist Department: Implementation Engineering Employment Type: Permanent Location: Newcastle-upon-Tyne Reporting To: Integration Support Lead Description We're looking for an Integration Support Specialist to join our Implementation Engineering team at Bede. In this role, you'll help clients and partners integrate with our platform, working across APIs, front end applications and Adobe Experience Cloud technologies. You'll support a range of technical integration activity - from helping teams get set up in the right way, to troubleshooting issues and guiding best practice throughout the integration journey. You'll work closely with internal engineering teams, Adobe specialists and client stakeholders to keep integrations moving, solve technical challenges, and make sure solutions are implemented effectively. This is a great opportunity for someone who enjoys getting into the detail, working across different systems, and acting as the link between technical teams and customer needs. What you'll be doing Support external development teams as they integrate with Bede's Platform APIs, AEM components, Adobe Target implementations, and Adobe Campaign / Journey Optimizer workflows. Provide best practice guidance on integrating front end applications with RESTful APIs, AEM Sites, Content Fragments / Experience Fragments, and Adobe Target activities. Help to set up, validate and troubleshoot Adobe platform integrations, including AEM dispatchers, API connections, Target audiences and activities, Data Collection configurations, and Campaign / Journey Optimizer event triggers and payloads. Work closely with internal API developers to help shape API design and ensure it supports Adobe Experience Cloud use cases and wider end to end customer journeys. Support API Management configuration and setup, including tooling such as Microsoft Azure API Manager. Join client calls, workshops and technical sessions to provide clear support and guidance around API integration design, front end implementation, and Adobe Experience Cloud usage. Coordinate with internal teams, Adobe specialists, and client stakeholders to keep complex, multi system integrations aligned and moving forward. Build and maintain strong working relationships with clients, vendors, Adobe teams, and partners to support successful technical outcomes. What we are looking for Excellent communication skills, with the ability to explain technical concepts to both technical and non technical stakeholders. Proficiency in front end development (e.g., JavaScript/TypeScript, React/Vue, CSS, HTML) and understanding of how modern apps consume APIs and Adobe content. Solid experience working with RESTful APIs for user facing applications. Ability to diagnose and troubleshoot integration issues across web, mobile, API layers, and Adobe Experience Cloud. Strong collaborative skills for working across engineering, product, Adobe specialists, and client teams. Experience with Agile delivery and tools such as Jira. It's a bonus if you also have: Experience with Adobe Experience Manager, including areas such as components, templates or content fragments. Experience with Adobe Target, including implementation support, activity setup or troubleshooting. Experience with Adobe Campaign or Journey Optimizer, particularly event based workflows or transactional messaging integrations. Exposure to integrating Adobe tools with external systems or APIs. An understanding of digital customer journeys in sectors such as gaming, betting or digital entertainment. Familiarity with software development best practice, Git workflows, or React Native debugging. What we can offer you Here at Bede, we offer a competitive salary and a strong benefits package, but what really matters to us is creating an environment where people feel trusted, supported and able to do their best work. We're a people centric business and we regularly review our benefits based on colleague feedback, so what we offer continues to reflect what matters most to our teams. A friendly, flexible and trust based approach to working 25 days annual leave, plus 8 bank holidays and usually a generous Christmas break Fully matched private pension scheme (up to 8%) Bupa private healthcare from day one, including cash plan benefits, dental and optical cover (covers all pre existing conditions) Life assurance cover of 4x your annual salary Employee Assistance Programme (via Bupa), providing confidential support and practical advice whenever you might need it Access to Calm - the app for meditation and sleep Innovation and learning - space to develop skills, try new ideas and experiment, with an annual hackathon where some ideas make it into real work. A work owned mobile phone or tablet of your choice, with the monthly contract covered by us A great office setup - free snacks and drinks every day, plus regular food vans from some of the best places in Newcastle Bede Bucks - exclusive colleague discounts and access to a wellbeing platform Lots of social events - both in and outside of working hours Referral programme - help us grow the team and receive a referral bonus of up to £3,000 (pre tax, subject to scheme terms) Bede swag - including hoodies, t shirts and our much loved Bede socks Bede Holidays - extra discretionary days off through the year as a thank you for the great work our teams do
30/05/2026
Full time
Integration Support Specialist Department: Implementation Engineering Employment Type: Permanent Location: Newcastle-upon-Tyne Reporting To: Integration Support Lead Description We're looking for an Integration Support Specialist to join our Implementation Engineering team at Bede. In this role, you'll help clients and partners integrate with our platform, working across APIs, front end applications and Adobe Experience Cloud technologies. You'll support a range of technical integration activity - from helping teams get set up in the right way, to troubleshooting issues and guiding best practice throughout the integration journey. You'll work closely with internal engineering teams, Adobe specialists and client stakeholders to keep integrations moving, solve technical challenges, and make sure solutions are implemented effectively. This is a great opportunity for someone who enjoys getting into the detail, working across different systems, and acting as the link between technical teams and customer needs. What you'll be doing Support external development teams as they integrate with Bede's Platform APIs, AEM components, Adobe Target implementations, and Adobe Campaign / Journey Optimizer workflows. Provide best practice guidance on integrating front end applications with RESTful APIs, AEM Sites, Content Fragments / Experience Fragments, and Adobe Target activities. Help to set up, validate and troubleshoot Adobe platform integrations, including AEM dispatchers, API connections, Target audiences and activities, Data Collection configurations, and Campaign / Journey Optimizer event triggers and payloads. Work closely with internal API developers to help shape API design and ensure it supports Adobe Experience Cloud use cases and wider end to end customer journeys. Support API Management configuration and setup, including tooling such as Microsoft Azure API Manager. Join client calls, workshops and technical sessions to provide clear support and guidance around API integration design, front end implementation, and Adobe Experience Cloud usage. Coordinate with internal teams, Adobe specialists, and client stakeholders to keep complex, multi system integrations aligned and moving forward. Build and maintain strong working relationships with clients, vendors, Adobe teams, and partners to support successful technical outcomes. What we are looking for Excellent communication skills, with the ability to explain technical concepts to both technical and non technical stakeholders. Proficiency in front end development (e.g., JavaScript/TypeScript, React/Vue, CSS, HTML) and understanding of how modern apps consume APIs and Adobe content. Solid experience working with RESTful APIs for user facing applications. Ability to diagnose and troubleshoot integration issues across web, mobile, API layers, and Adobe Experience Cloud. Strong collaborative skills for working across engineering, product, Adobe specialists, and client teams. Experience with Agile delivery and tools such as Jira. It's a bonus if you also have: Experience with Adobe Experience Manager, including areas such as components, templates or content fragments. Experience with Adobe Target, including implementation support, activity setup or troubleshooting. Experience with Adobe Campaign or Journey Optimizer, particularly event based workflows or transactional messaging integrations. Exposure to integrating Adobe tools with external systems or APIs. An understanding of digital customer journeys in sectors such as gaming, betting or digital entertainment. Familiarity with software development best practice, Git workflows, or React Native debugging. What we can offer you Here at Bede, we offer a competitive salary and a strong benefits package, but what really matters to us is creating an environment where people feel trusted, supported and able to do their best work. We're a people centric business and we regularly review our benefits based on colleague feedback, so what we offer continues to reflect what matters most to our teams. A friendly, flexible and trust based approach to working 25 days annual leave, plus 8 bank holidays and usually a generous Christmas break Fully matched private pension scheme (up to 8%) Bupa private healthcare from day one, including cash plan benefits, dental and optical cover (covers all pre existing conditions) Life assurance cover of 4x your annual salary Employee Assistance Programme (via Bupa), providing confidential support and practical advice whenever you might need it Access to Calm - the app for meditation and sleep Innovation and learning - space to develop skills, try new ideas and experiment, with an annual hackathon where some ideas make it into real work. A work owned mobile phone or tablet of your choice, with the monthly contract covered by us A great office setup - free snacks and drinks every day, plus regular food vans from some of the best places in Newcastle Bede Bucks - exclusive colleague discounts and access to a wellbeing platform Lots of social events - both in and outside of working hours Referral programme - help us grow the team and receive a referral bonus of up to £3,000 (pre tax, subject to scheme terms) Bede swag - including hoodies, t shirts and our much loved Bede socks Bede Holidays - extra discretionary days off through the year as a thank you for the great work our teams do
About Gelato Gelato has created the world's largest global network for on demand production of custom products, from t-shirts and mugs to books and wall art. We empower a new generation of ecommerce entrepreneurs to share their creativity worldwide while embracing local, sustainable production. By producing locally and perfectly matching supply with demand, we eliminate waste and reduce carbon emissions. At Gelato, we don't own production facilities, we build the software that connects them. With over 140 production partners in 32 countries, our network can deliver custom products to five billion people in just 72 hours. It's smarter, faster, and greener. With GelatoConnect, our SaaS platform, we are driving innovation in print production. GelatoConnect simplifies operations for print producers by automating procurement, workflows, and logistics into one seamless system. By boosting efficiency and cutting costs, it helps businesses scale to meet market demands. With GelatoConnect, we are reshaping the print industry to be more efficient, sustainable, and profitable. What You Will Be Doing The world of software is being reshaped by AI - and so is print. At Gelato, we are building GelatoConnect, an AI powered operating system that helps print service providers (PSPs) run smarter, faster, and more profitably. We are at the forefront of bringing vertical SaaS and AI into one of the world's oldest industries. Product managers at Gelato operate with full ownership of a product area, from early discovery through to live operation. You will be responsible not only for defining what to build, but for ensuring it works in practice - for customers, in real workflows, under real constraints. You will work directly with PSP customers to understand their operations, identify pain points, and translate complex, often fragmented workflows into practical, usable software. You will partner closely with a small, high ownership engineering team and play an active role in both discovery and delivery - including shaping solutions, validating outputs, and supporting execution. You will have accountability for business outcomes. This is not a traditional PM role. There is no clear separation between product, design, and delivery. We expect you to build, not just specify. You will use AI tools - Claude, Cursor, Lovable, and others - to prototype ideas, validate concepts with working software, and accelerate every stage of product development. Our team follows an AI first, prototype first approach and we iterate at speed. Key Responsibilities Owning the vision, strategy, and roadmap for your product area - setting clear goals and driving outcomes, not feature output Working directly with PSP customers to deeply understand their operations, pain points, and what success looks like in their business Leading a team of engineers through rapid, iterative delivery cycles Using AI tools daily to build prototypes, run data analysis, draft specs, create evals, and validate ideas before committing engineering time Defining and tracking success metrics that tie to customer value and business impact Collaborating across product teams and with Sales, Onboarding, and Customer Success to ensure cohesive product experiences Obsessing over data quality, instrumentation, and feedback loops - you are the person who knows what is working, what is not, and why Thinking entrepreneurially: identifying where to build, where to buy, and where to partner - and acting on it with urgency Who You Are You are a builder at heart. You believe the best product thinking happens when you can make ideas tangible - fast. You do not wait for permission or perfect information; you prototype, test, learn, and iterate. You treat AI as a thought partner and a force multiplier, not just a feature to ship. You have an entrepreneurial mentality and thrive in environments where ambiguity is the norm. You are comfortable operating across strategy and execution - framing a market opportunity in the morning and debugging a customer integration issue in the afternoon. You communicate with precision and empathy, and you earn trust by consistently delivering results. You take accountability seriously. With AI, you can delegate the work but not the accountability. You define what good looks like before you start, evaluate outputs critically, catch what is wrong before it ships, and own the outcomes of your AI assisted workflows. AI Fluency Expectations We set a high bar for AI fluency. This is not about knowing which tools exist - it is about having AI embedded into how you work every day, with repeatable systems and measurable impact. Concretely, we expect you to: Use AI tools as part of your daily workflow for discovery, analysis, prototyping, and communication Build working prototypes and MVPs using AI assisted development - not just wireframes or slide decks Demonstrate an iterative, AI as thought partner approach: prompt, push back, refine, evaluate - not just accept the first output Show an upward trajectory of AI fluency - what have you tried, what did you abandon, and how has your approach evolved? Take full accountability for AI generated outputs: you verify, you evaluate, you own the quality Key Requirements You have 5+ years of hands on product management experience in B2B SaaS, vertical SaaS, or workflow/operational software, ideally in a startup or scale up environment You have owned products end to end, from customer discovery through to delivery and live operation - not just contributing to a subset of the lifecycle You are comfortable working closely with engineering and are technically fluent: you can discuss architecture tradeoffs, work with data (e.g. SQL), and build functional prototypes when needed You have practical experience using AI in your workflow (e.g. prototyping, analysis, spec creation), with clear examples of how it improved speed or decision quality You are able to take ambiguous, incomplete, or conflicting inputs and turn them into clear priorities, decisions, and shipped outcomes You demonstrate strong product judgment: you can prioritize effectively, say no when needed, and focus on what drives real customer and business value You can advocate for decisions with both qualitative insight and quantitative rigor You communicate with clarity and conviction - in writing, in demos, and in customer conversations You are energized by the challenge of bringing a traditional industry into the AI age Graduate degree with strong academic performance is valued, but what you have built matters more than where you studied. What it's like to work at Gelato We are a customer obsessed team with the ambition to change the world by connecting technology to the printing industry and making it much more sustainable. Everyone who joins our team must feel genuinely intrigued and motivated by our mission. We expect a lot. We are a driven team with big goals, so we seek individuals who are genuinely passionate about their work and possess an entrepreneurial spirit. Our culture is unique and we live by our values, so it's worth learning more about our culture and how we work before presenting your application. At Gelato, we pride ourselves on our global presence with 14 offices worldwide, fostering a dynamic and diverse work environment. Rooted in a culture that values collaboration, creativity, and camaraderie, we actively cultivate a company culture that thrives on shared experiences. We encourage team members to embrace this culture by working from our inspiring office spaces at least three days a week, allowing for meaningful connections and collective growth. Lastly, we ask that you please upload your CV in English, regardless of which country you are applying from.
30/05/2026
Full time
About Gelato Gelato has created the world's largest global network for on demand production of custom products, from t-shirts and mugs to books and wall art. We empower a new generation of ecommerce entrepreneurs to share their creativity worldwide while embracing local, sustainable production. By producing locally and perfectly matching supply with demand, we eliminate waste and reduce carbon emissions. At Gelato, we don't own production facilities, we build the software that connects them. With over 140 production partners in 32 countries, our network can deliver custom products to five billion people in just 72 hours. It's smarter, faster, and greener. With GelatoConnect, our SaaS platform, we are driving innovation in print production. GelatoConnect simplifies operations for print producers by automating procurement, workflows, and logistics into one seamless system. By boosting efficiency and cutting costs, it helps businesses scale to meet market demands. With GelatoConnect, we are reshaping the print industry to be more efficient, sustainable, and profitable. What You Will Be Doing The world of software is being reshaped by AI - and so is print. At Gelato, we are building GelatoConnect, an AI powered operating system that helps print service providers (PSPs) run smarter, faster, and more profitably. We are at the forefront of bringing vertical SaaS and AI into one of the world's oldest industries. Product managers at Gelato operate with full ownership of a product area, from early discovery through to live operation. You will be responsible not only for defining what to build, but for ensuring it works in practice - for customers, in real workflows, under real constraints. You will work directly with PSP customers to understand their operations, identify pain points, and translate complex, often fragmented workflows into practical, usable software. You will partner closely with a small, high ownership engineering team and play an active role in both discovery and delivery - including shaping solutions, validating outputs, and supporting execution. You will have accountability for business outcomes. This is not a traditional PM role. There is no clear separation between product, design, and delivery. We expect you to build, not just specify. You will use AI tools - Claude, Cursor, Lovable, and others - to prototype ideas, validate concepts with working software, and accelerate every stage of product development. Our team follows an AI first, prototype first approach and we iterate at speed. Key Responsibilities Owning the vision, strategy, and roadmap for your product area - setting clear goals and driving outcomes, not feature output Working directly with PSP customers to deeply understand their operations, pain points, and what success looks like in their business Leading a team of engineers through rapid, iterative delivery cycles Using AI tools daily to build prototypes, run data analysis, draft specs, create evals, and validate ideas before committing engineering time Defining and tracking success metrics that tie to customer value and business impact Collaborating across product teams and with Sales, Onboarding, and Customer Success to ensure cohesive product experiences Obsessing over data quality, instrumentation, and feedback loops - you are the person who knows what is working, what is not, and why Thinking entrepreneurially: identifying where to build, where to buy, and where to partner - and acting on it with urgency Who You Are You are a builder at heart. You believe the best product thinking happens when you can make ideas tangible - fast. You do not wait for permission or perfect information; you prototype, test, learn, and iterate. You treat AI as a thought partner and a force multiplier, not just a feature to ship. You have an entrepreneurial mentality and thrive in environments where ambiguity is the norm. You are comfortable operating across strategy and execution - framing a market opportunity in the morning and debugging a customer integration issue in the afternoon. You communicate with precision and empathy, and you earn trust by consistently delivering results. You take accountability seriously. With AI, you can delegate the work but not the accountability. You define what good looks like before you start, evaluate outputs critically, catch what is wrong before it ships, and own the outcomes of your AI assisted workflows. AI Fluency Expectations We set a high bar for AI fluency. This is not about knowing which tools exist - it is about having AI embedded into how you work every day, with repeatable systems and measurable impact. Concretely, we expect you to: Use AI tools as part of your daily workflow for discovery, analysis, prototyping, and communication Build working prototypes and MVPs using AI assisted development - not just wireframes or slide decks Demonstrate an iterative, AI as thought partner approach: prompt, push back, refine, evaluate - not just accept the first output Show an upward trajectory of AI fluency - what have you tried, what did you abandon, and how has your approach evolved? Take full accountability for AI generated outputs: you verify, you evaluate, you own the quality Key Requirements You have 5+ years of hands on product management experience in B2B SaaS, vertical SaaS, or workflow/operational software, ideally in a startup or scale up environment You have owned products end to end, from customer discovery through to delivery and live operation - not just contributing to a subset of the lifecycle You are comfortable working closely with engineering and are technically fluent: you can discuss architecture tradeoffs, work with data (e.g. SQL), and build functional prototypes when needed You have practical experience using AI in your workflow (e.g. prototyping, analysis, spec creation), with clear examples of how it improved speed or decision quality You are able to take ambiguous, incomplete, or conflicting inputs and turn them into clear priorities, decisions, and shipped outcomes You demonstrate strong product judgment: you can prioritize effectively, say no when needed, and focus on what drives real customer and business value You can advocate for decisions with both qualitative insight and quantitative rigor You communicate with clarity and conviction - in writing, in demos, and in customer conversations You are energized by the challenge of bringing a traditional industry into the AI age Graduate degree with strong academic performance is valued, but what you have built matters more than where you studied. What it's like to work at Gelato We are a customer obsessed team with the ambition to change the world by connecting technology to the printing industry and making it much more sustainable. Everyone who joins our team must feel genuinely intrigued and motivated by our mission. We expect a lot. We are a driven team with big goals, so we seek individuals who are genuinely passionate about their work and possess an entrepreneurial spirit. Our culture is unique and we live by our values, so it's worth learning more about our culture and how we work before presenting your application. At Gelato, we pride ourselves on our global presence with 14 offices worldwide, fostering a dynamic and diverse work environment. Rooted in a culture that values collaboration, creativity, and camaraderie, we actively cultivate a company culture that thrives on shared experiences. We encourage team members to embrace this culture by working from our inspiring office spaces at least three days a week, allowing for meaningful connections and collective growth. Lastly, we ask that you please upload your CV in English, regardless of which country you are applying from.
Product Development & Applications Technician Job Title Product Development & Application Technican Reporting toProduct Development Manager The company Brigade is a trusted, multi-award-winning global market leader developing innovative vehicle safety systems, for commercial vehicles and mobile machinery. Our cutting-edge solutions prevent collisions and save lives. Our company culture is defined by ACTION, and these values are at its core. We are Aspirational, We are Customer Centric, We are One Team.We Innovate, We Own It, Now. These values serve as guiding principles that shape the culture and behaviour of the organisation. These values encompass integrity, innovation, teamwork, customer focus and a commitment to excellence. Purpose of Role The primary function of this role will be to support Brigade's Engineering teams in the research, development, testing and application of new products, with a bias towards installation and usage of such products to vehicles within Brigade's wide-ranging target markets. The candidate will come from an automotive background where they will have gained skills, experience and technical knowledge of vehicle electrical systems, interfaces and vehicle-level fault finding, which that will convey in the form of technical input, to project development teams. Having a good understanding of the constraints that Brigade's customers are likely to face, the candidate's input will be used to guide the development of safety products with an aim to reduce installation time and cost, improve integration or functions and enhance overall suitability for the installer and end-user Whilst the position is mainly office-based, site visits at locations throughout the UK, and driving of company vehicles will be required to carry out testing and evaluation. Liaison with Brigade's global suppliers will be necessary from time to time. Key Responsibilities Carry out technical product and system testing, evaluation, verification and validation. Provide vehicle-related technical expertise to resolve issues, identify opportunities, and support or develop of products under development. Support or lead product and documentation changes or updates Provide vehicle-related technical expertise to resolve issues, identify opportunities, and support or develop solutions for vehicle applications of products under development. Support or lead product and documentation changes or updates Key Tasks Bench marking, testing, evaluation, tear down, troubleshooting, analysis and reporting of new and existing vehicle safety products and technologies. Lead the installation, support and the provision of technical information in the preparation and execution of trials on Brigade and customer vehicles. Electrical and mechanical modification, construction of prototypes and rework of production. Participation in project team meetings and other Engineering activities. Technical support and training both via telephone / email or off-site for customers and colleagues. Person Specification. E xperienced working hands-on with vehicle electrical systems, (preferably HGVs), with a basic understanding of analogue and digital circuits, Competent in the installation and diagnosis of vehicle electrical systems including setup and use of associated tools equipment. Familiar with Microsoft 365 suite and standard desktop applications Self-motivated with a practical aptitude and methodical, detail-orientated approach, taking full responsibility for the quality of own work. Able to work to deadlines with the flexibility to multi-task and to work beyond normal business hours when required. Resourceful and eager to learn with a natural respect for company and colleagues. Strong verbal and written communication skills are essential.
30/05/2026
Full time
Product Development & Applications Technician Job Title Product Development & Application Technican Reporting toProduct Development Manager The company Brigade is a trusted, multi-award-winning global market leader developing innovative vehicle safety systems, for commercial vehicles and mobile machinery. Our cutting-edge solutions prevent collisions and save lives. Our company culture is defined by ACTION, and these values are at its core. We are Aspirational, We are Customer Centric, We are One Team.We Innovate, We Own It, Now. These values serve as guiding principles that shape the culture and behaviour of the organisation. These values encompass integrity, innovation, teamwork, customer focus and a commitment to excellence. Purpose of Role The primary function of this role will be to support Brigade's Engineering teams in the research, development, testing and application of new products, with a bias towards installation and usage of such products to vehicles within Brigade's wide-ranging target markets. The candidate will come from an automotive background where they will have gained skills, experience and technical knowledge of vehicle electrical systems, interfaces and vehicle-level fault finding, which that will convey in the form of technical input, to project development teams. Having a good understanding of the constraints that Brigade's customers are likely to face, the candidate's input will be used to guide the development of safety products with an aim to reduce installation time and cost, improve integration or functions and enhance overall suitability for the installer and end-user Whilst the position is mainly office-based, site visits at locations throughout the UK, and driving of company vehicles will be required to carry out testing and evaluation. Liaison with Brigade's global suppliers will be necessary from time to time. Key Responsibilities Carry out technical product and system testing, evaluation, verification and validation. Provide vehicle-related technical expertise to resolve issues, identify opportunities, and support or develop of products under development. Support or lead product and documentation changes or updates Provide vehicle-related technical expertise to resolve issues, identify opportunities, and support or develop solutions for vehicle applications of products under development. Support or lead product and documentation changes or updates Key Tasks Bench marking, testing, evaluation, tear down, troubleshooting, analysis and reporting of new and existing vehicle safety products and technologies. Lead the installation, support and the provision of technical information in the preparation and execution of trials on Brigade and customer vehicles. Electrical and mechanical modification, construction of prototypes and rework of production. Participation in project team meetings and other Engineering activities. Technical support and training both via telephone / email or off-site for customers and colleagues. Person Specification. E xperienced working hands-on with vehicle electrical systems, (preferably HGVs), with a basic understanding of analogue and digital circuits, Competent in the installation and diagnosis of vehicle electrical systems including setup and use of associated tools equipment. Familiar with Microsoft 365 suite and standard desktop applications Self-motivated with a practical aptitude and methodical, detail-orientated approach, taking full responsibility for the quality of own work. Able to work to deadlines with the flexibility to multi-task and to work beyond normal business hours when required. Resourceful and eager to learn with a natural respect for company and colleagues. Strong verbal and written communication skills are essential.
Overview Project Manager - £38k Lytham St Annes - Hybrid - 12 month FTC Project Management, IT Projects, eCommerce, Stakeholder Management, Web Tech, Software Development projects, UAT This advanced team based in Lytham St Annes are looking to add a Project Manager to their Digital and Brand team. You will be joining a team working the delivery of all development projects and reporting into the Product Manager. They offer a clearly defined career path with an excellent benefits package. Ideally you will have 2 years' experience in a similar role, and you will have worked closely with external technical partners and systems integrators. The Project Manager will ensure delivery of multiple project streams from inception through to delivery. Responsibilities Delivery of multiple project streams from inception through to delivery within the Digital and Brand team. Work with external technical partners and systems integrators. Coordinate project retrospectives and facilitate lessons learned. Plan and conduct user testing where applicable. Core Skills & Qualifications 2 years+ project management experience within eCommerce or IT Strong experience managing internal and 3rd party stakeholders Experience working within Web Tech, Software Development and Architecture projects Experience managing concurrent projects, overseeing quality, performance and scope as well as controlling risks to timelines Experience coordinating project retrospectives Experience planning and conducting user testing is desirable Experience managing complex eCommerce projects is desirable Additional Information This is an excellent opportunity for a Project Manager looking to take the next step up in their development career with an organisation that will fully support and encourage your career aspirations. Please send your CV for consideration as they are looking to move quickly. Send your CV to Alex and please follow us on for similar roles. If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks. EEO Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process. Location: Lancashire, United Kingdom Employment: Permanent Salary: £35000 - £38000 Pension & Life Assurance, Discounts, Hybrid, Profit Share Bonus, Wellbeing Scheme and more! APPLY FOR THIS JOB
30/05/2026
Full time
Overview Project Manager - £38k Lytham St Annes - Hybrid - 12 month FTC Project Management, IT Projects, eCommerce, Stakeholder Management, Web Tech, Software Development projects, UAT This advanced team based in Lytham St Annes are looking to add a Project Manager to their Digital and Brand team. You will be joining a team working the delivery of all development projects and reporting into the Product Manager. They offer a clearly defined career path with an excellent benefits package. Ideally you will have 2 years' experience in a similar role, and you will have worked closely with external technical partners and systems integrators. The Project Manager will ensure delivery of multiple project streams from inception through to delivery. Responsibilities Delivery of multiple project streams from inception through to delivery within the Digital and Brand team. Work with external technical partners and systems integrators. Coordinate project retrospectives and facilitate lessons learned. Plan and conduct user testing where applicable. Core Skills & Qualifications 2 years+ project management experience within eCommerce or IT Strong experience managing internal and 3rd party stakeholders Experience working within Web Tech, Software Development and Architecture projects Experience managing concurrent projects, overseeing quality, performance and scope as well as controlling risks to timelines Experience coordinating project retrospectives Experience planning and conducting user testing is desirable Experience managing complex eCommerce projects is desirable Additional Information This is an excellent opportunity for a Project Manager looking to take the next step up in their development career with an organisation that will fully support and encourage your career aspirations. Please send your CV for consideration as they are looking to move quickly. Send your CV to Alex and please follow us on for similar roles. If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks. EEO Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process. Location: Lancashire, United Kingdom Employment: Permanent Salary: £35000 - £38000 Pension & Life Assurance, Discounts, Hybrid, Profit Share Bonus, Wellbeing Scheme and more! APPLY FOR THIS JOB
Network Engineer (Telephony) 12 Month Contract, Outside IR35, Hybrid, Edinburgh. Starting ASAP. Day Rate £DOE About the Role Network Engineer with extensive practical day to day and some strategic Cisco switching and routing experience with a CCNP certificate at minimum. Experience in Palo Alto, F5, Collaboration, VPN, Windows and Linux is advantageous. Technically skilled with drive to be proactive and deliver results as part of the overall change programme. Promoting best practice in network management, ensuring client policy and procedures maintain quality assurance standards. Main Duties The key focus for this contract at the start is to focus on the following projects: Manage the migration of internet and Azure hosted traffic to the new SDWAN solution, rollout of a new VPN solution, upgrade of estate-wide LAN hardware/software (triage of site failures over 50+ sites), Wi Fi system upgrade (new controllers, APs, expansion of coverage). Additional projects include F5, Data centre exit, ISE upgrade/replacement, management systems. Programme Delivery Consult in the delivery of design and strategy for a large multi site network including SDWAN, WiFi and LAN active projects, implementing said designs. Provide effective, timely and accurate advice and sound professional judgement to colleagues on networking/infrastructure design ensuring design principles are adhered to. Represent Change and Digital Innovation (Networks team) at meetings internal and external in relation to the change programme. Consult on the overall network roadmap based on the 3 year and 5 year business plan. Provide technical design consultation to DDIA and network security. Policy and Governance Ensure design compliance within PSN networks and the appropriate policies and procedures. Advise best practice, coordinate, maintain and develop existing systems to meet the needs of the business and support Justice Partners as part of the change programme. Communication Consult with operational colleagues to identify improvements to service provision. Attend meetings and network events as required and share best practice methods. Attend CAB meetings when required to further explain submitted/proposed network changes in line with the change programme. Ensure all collateral required by Project Managers is provided within agreed timescales. Service Development Consult with others within the clients and outside agencies to continuously improve service provision and recommend improvements to systems and processes based on the network roadmap. Keep current with market trends and new products in the area of your specialism. Essential Skills & Experience Proven up to date experience of Cisco equipment (2960X/XR, 4500, 9000 series as well as Nexus switches), ideally supported by a recognised network certification. Knowledge of troubleshooting physical network site infrastructure. Experience building, managing and maintaining high availability networks with Cisco devices. Working knowledge or experience in some or all of: Cisco Networking, Unified Communications, WLC, F5 VPN, F5 Silverline/XC, IPsec tunnel and Palo Alto Firewalls. Experience running, using and implementing network monitoring solutions. Experience designing load balancing services. Ability to work in partnership with IT colleagues and operational colleagues. Good knowledge of how analogue telephone services are presented to customer premises. Ability to identify equipment installed on customer premises that relates to analogue line delivery and presentation in busy congested comms rooms and cabinets. Understanding of underlying services that may utilise analogue lines, such as alarm or lift lines. Ability to trace cabling from supplier core presentation to equipment socket, with assistance of local resources where appropriate. Good knowledge of best practice approaches to testing analogue line delivery for live service. Maintaining accurate records of identification work and testing of analogue services across the national estate, reporting back to key project personnel when required. Outside IR35. Applicants must hold, or be willing to obtain, a valid Basic Disclosure Scotland.
30/05/2026
Full time
Network Engineer (Telephony) 12 Month Contract, Outside IR35, Hybrid, Edinburgh. Starting ASAP. Day Rate £DOE About the Role Network Engineer with extensive practical day to day and some strategic Cisco switching and routing experience with a CCNP certificate at minimum. Experience in Palo Alto, F5, Collaboration, VPN, Windows and Linux is advantageous. Technically skilled with drive to be proactive and deliver results as part of the overall change programme. Promoting best practice in network management, ensuring client policy and procedures maintain quality assurance standards. Main Duties The key focus for this contract at the start is to focus on the following projects: Manage the migration of internet and Azure hosted traffic to the new SDWAN solution, rollout of a new VPN solution, upgrade of estate-wide LAN hardware/software (triage of site failures over 50+ sites), Wi Fi system upgrade (new controllers, APs, expansion of coverage). Additional projects include F5, Data centre exit, ISE upgrade/replacement, management systems. Programme Delivery Consult in the delivery of design and strategy for a large multi site network including SDWAN, WiFi and LAN active projects, implementing said designs. Provide effective, timely and accurate advice and sound professional judgement to colleagues on networking/infrastructure design ensuring design principles are adhered to. Represent Change and Digital Innovation (Networks team) at meetings internal and external in relation to the change programme. Consult on the overall network roadmap based on the 3 year and 5 year business plan. Provide technical design consultation to DDIA and network security. Policy and Governance Ensure design compliance within PSN networks and the appropriate policies and procedures. Advise best practice, coordinate, maintain and develop existing systems to meet the needs of the business and support Justice Partners as part of the change programme. Communication Consult with operational colleagues to identify improvements to service provision. Attend meetings and network events as required and share best practice methods. Attend CAB meetings when required to further explain submitted/proposed network changes in line with the change programme. Ensure all collateral required by Project Managers is provided within agreed timescales. Service Development Consult with others within the clients and outside agencies to continuously improve service provision and recommend improvements to systems and processes based on the network roadmap. Keep current with market trends and new products in the area of your specialism. Essential Skills & Experience Proven up to date experience of Cisco equipment (2960X/XR, 4500, 9000 series as well as Nexus switches), ideally supported by a recognised network certification. Knowledge of troubleshooting physical network site infrastructure. Experience building, managing and maintaining high availability networks with Cisco devices. Working knowledge or experience in some or all of: Cisco Networking, Unified Communications, WLC, F5 VPN, F5 Silverline/XC, IPsec tunnel and Palo Alto Firewalls. Experience running, using and implementing network monitoring solutions. Experience designing load balancing services. Ability to work in partnership with IT colleagues and operational colleagues. Good knowledge of how analogue telephone services are presented to customer premises. Ability to identify equipment installed on customer premises that relates to analogue line delivery and presentation in busy congested comms rooms and cabinets. Understanding of underlying services that may utilise analogue lines, such as alarm or lift lines. Ability to trace cabling from supplier core presentation to equipment socket, with assistance of local resources where appropriate. Good knowledge of best practice approaches to testing analogue line delivery for live service. Maintaining accurate records of identification work and testing of analogue services across the national estate, reporting back to key project personnel when required. Outside IR35. Applicants must hold, or be willing to obtain, a valid Basic Disclosure Scotland.
Zaizi has a growing business within the UK Central Government centred around our long standing relationship with the Home Office and Border Force. We have ambitious plans to expand the help we can give these organisations to transform their use of digital and innovative technology, modernise legacy services and connect with other government organisations. The Business Development Manager will be instrumental in expanding our relationships within this area of central government, taking our strategy to the next level and accelerating our growth. New Business Development Identify and pursue new business opportunities within agreed existing and new central government clients. Develop and execute a strategic sales plan to achieve and exceed sales targets, driving revenue growth. Develop and execute pursuit plans for key prospects and opportuntiies. Conduct thorough market research to understand industry and client trends, competitor offerings and emerging opportunities. Build and maintain a robust sales pipeline, actively engaging with prospects through various channels, including networking events, cold outreach, and industry conferences. Identify and establish partnerships that will accelerate our footprint within the sector and enable a broader offering. Collaborate closely with the marketing team to create compelling sales collateral and targeted campaigns. Requirements Proven track record of selling digital services and solutions to central government entities in the UK. Strong understanding of how the public sector works, commercially and at project and programme level. Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to a non-technical audience. Demonstrated ability to build and maintain long-term client relationships, resulting in customer loyalty and repeat business. Self-motivated and able to work independently, with a results-oriented mindset. Understanding of government and industry digital standards and approaches. Desirable Direct and demonstrable experience of selling services to clients including Home Office, FCDO, Justice and DEFRA and connected organisations. Practical experience and understanding of cloud services and AI and how they can be delivered to government clients. SC Clearance Zaizi works with UK Central Government departments on a range of projects. To be able to work on our customer projects, employees must be Security Cleared to a standard acceptable to our Government customers. Due to this restriction we can currently only recruit candidates who have the right to work in the UK without sponsorship and who have lived in the UK for the last 5+ years continuously. Benefits Compensation Competitive Pay: Salaries reviewed annually to ensure they reflect your performance and market value. Loyalty Pension: We invest in your future. Starting at a 5% employer contribution, we increase this by 0.5% every year after your third anniversary, up to a maximum of 8%. Protection: Comprehensive Group Life Assurance for peace of mind. Purpose & Culture Real Impact: Work on mission-critical projects that secure and improve the UK's digital infrastructure. Autonomy: A culture that empowers you to make decisions, prototype rapidly, and iterate towards success. Service & Community: We support those who serve. 10 paid days for Reservist Military Service. Work / Life Balance Time Off: 25 days annual leave + Bank Holidays, with the flexibility to Buy/Sell additional days to suit your lifestyle. Giving back: 2 paid volunteering days per year. Development & Growth Master Your Craft: Fully funded professional certifications (AWS, GCP, Agile, etc.) supported by 5 days paid study leave. Expand Your Horizons: An additional £500 annual "Personal Choice" fund to learn whatever inspires you-work-related or not. Support: Access to 1-2-1 professional coaching and team training to accelerate your career. Health & Balance Premium Health: Vitality Private Medical Insurance (includes Apple Watch, gym discounts, and rewards). Flexibility: Genuine hybrid working with a WFH equipment allowance to perfect your home setup. Wellbeing: Cycle to Work scheme and a commitment to sustainable, healthy working practices.
30/05/2026
Full time
Zaizi has a growing business within the UK Central Government centred around our long standing relationship with the Home Office and Border Force. We have ambitious plans to expand the help we can give these organisations to transform their use of digital and innovative technology, modernise legacy services and connect with other government organisations. The Business Development Manager will be instrumental in expanding our relationships within this area of central government, taking our strategy to the next level and accelerating our growth. New Business Development Identify and pursue new business opportunities within agreed existing and new central government clients. Develop and execute a strategic sales plan to achieve and exceed sales targets, driving revenue growth. Develop and execute pursuit plans for key prospects and opportuntiies. Conduct thorough market research to understand industry and client trends, competitor offerings and emerging opportunities. Build and maintain a robust sales pipeline, actively engaging with prospects through various channels, including networking events, cold outreach, and industry conferences. Identify and establish partnerships that will accelerate our footprint within the sector and enable a broader offering. Collaborate closely with the marketing team to create compelling sales collateral and targeted campaigns. Requirements Proven track record of selling digital services and solutions to central government entities in the UK. Strong understanding of how the public sector works, commercially and at project and programme level. Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to a non-technical audience. Demonstrated ability to build and maintain long-term client relationships, resulting in customer loyalty and repeat business. Self-motivated and able to work independently, with a results-oriented mindset. Understanding of government and industry digital standards and approaches. Desirable Direct and demonstrable experience of selling services to clients including Home Office, FCDO, Justice and DEFRA and connected organisations. Practical experience and understanding of cloud services and AI and how they can be delivered to government clients. SC Clearance Zaizi works with UK Central Government departments on a range of projects. To be able to work on our customer projects, employees must be Security Cleared to a standard acceptable to our Government customers. Due to this restriction we can currently only recruit candidates who have the right to work in the UK without sponsorship and who have lived in the UK for the last 5+ years continuously. Benefits Compensation Competitive Pay: Salaries reviewed annually to ensure they reflect your performance and market value. Loyalty Pension: We invest in your future. Starting at a 5% employer contribution, we increase this by 0.5% every year after your third anniversary, up to a maximum of 8%. Protection: Comprehensive Group Life Assurance for peace of mind. Purpose & Culture Real Impact: Work on mission-critical projects that secure and improve the UK's digital infrastructure. Autonomy: A culture that empowers you to make decisions, prototype rapidly, and iterate towards success. Service & Community: We support those who serve. 10 paid days for Reservist Military Service. Work / Life Balance Time Off: 25 days annual leave + Bank Holidays, with the flexibility to Buy/Sell additional days to suit your lifestyle. Giving back: 2 paid volunteering days per year. Development & Growth Master Your Craft: Fully funded professional certifications (AWS, GCP, Agile, etc.) supported by 5 days paid study leave. Expand Your Horizons: An additional £500 annual "Personal Choice" fund to learn whatever inspires you-work-related or not. Support: Access to 1-2-1 professional coaching and team training to accelerate your career. Health & Balance Premium Health: Vitality Private Medical Insurance (includes Apple Watch, gym discounts, and rewards). Flexibility: Genuine hybrid working with a WFH equipment allowance to perfect your home setup. Wellbeing: Cycle to Work scheme and a commitment to sustainable, healthy working practices.
As a Product Support Specialist - Institutions, you will act as the primary product expert and relationship manager for our Institutions client base. As a Product escalation role, you will provide advanced product guidance, ensure SLAs are met across all support interactions for institutions, and become a trusted advisor to client-side support teams. This role bridges client enablement and internal accountability. You'll facilitate the delivery of tailored product training, manage ongoing client engagement through site visits and calls, and provide strategic feedback to Product Management. With deep knowledge of the Institutions solution, you'll ensure our clients receive exceptional, proactive support while helping to shape the future of the product based on real-world use. What you'll be doing Provide first and second-line technical support and product guidance via phone, email, and internal support portals to users of our legal technology solutions. Investigate and resolve escalated software issues, collaborating with QA, DevOps, and Engineering teams to ensure timely and effective fixes. Assist in developing automation tools and scripts (e.g., Python, Bash) to streamline support tasks and improve data integrity. Work directly with clients to understand their workflows and deliver tailored technical solutions that enhance product adoption and efficiency. Document and elevate bugs, feature requests, and client feedback with clear, actionable reporting to the appropriate internal teams. Support testing and validation of new product features, patches, and releases prior to deployment. Mentor and support junior team members by sharing knowledge, best practices, and technical expertise. Promote best practices and drive client engagement through proactive outreach, training, and solution optimization. Maintain accurate records of support interactions in the helpdesk or incident tracking system, ensuring thorough follow-up and resolution. Create and maintain user-friendly support materials including how-to guides, FAQs, and internal documentation. Identify recurring issues and collaborate with Product and Development teams to drive long-term improvements. Assist in delivering product training sessions and client demonstrations as needed. Ensure a high standard of professionalism and customer satisfaction in all support engagements. What we're looking for in you Provide first and second-line technical support and product guidance via phone, email, and internal support portals to users of our legal technology solutions. Investigate and resolve escalated software issues, collaborating with QA, DevOps, and Engineering teams to ensure timely and effective fixes. Assist in developing automation tools and scripts (e.g., Python, Bash) to streamline support tasks and improve data integrity. Work directly with clients to understand their workflows and deliver tailored technical solutions that enhance product adoption and efficiency. Document and elevate bugs, feature requests, and client feedback with clear, actionable reporting to the appropriate internal teams. Support testing and validation of new product features, patches, and releases prior to deployment. Mentor and support junior team members by sharing knowledge, best practices, and technical expertise. Promote best practices and drive client engagement through proactive outreach, training, and solution optimization. Maintain accurate records of support interactions in the helpdesk or incident tracking system, ensuring thorough follow-up and resolution. Create and maintain user-friendly support materials including how-to guides, FAQs, and internal documentation. Identify recurring issues and collaborate with Product and Development teams to drive long-term improvements. Assist in delivering product training sessions and client demonstrations as needed. Working for Opus 2 Opus 2 is a global leader in legal software and services, trusted partner of the world's leading legal teams. All our achievements are underpinned by our unique culture where our people are our most valuable asset. Working at Opus 2, you'll receive: Contributory pension plan. 26 days annual holidays, flexible working, and length of service entitlement. Health Insurance. Loyalty Share Scheme. Enhanced Maternity and Paternity. Employee Assistance Programme. Electric Vehicle Salary Sacrifice. Cycle to Work Scheme. Calm and Mindfulness sessions. A day of leave to volunteer for charity or dependent cover. Accessible and modern office space and regular company social events.
30/05/2026
Full time
As a Product Support Specialist - Institutions, you will act as the primary product expert and relationship manager for our Institutions client base. As a Product escalation role, you will provide advanced product guidance, ensure SLAs are met across all support interactions for institutions, and become a trusted advisor to client-side support teams. This role bridges client enablement and internal accountability. You'll facilitate the delivery of tailored product training, manage ongoing client engagement through site visits and calls, and provide strategic feedback to Product Management. With deep knowledge of the Institutions solution, you'll ensure our clients receive exceptional, proactive support while helping to shape the future of the product based on real-world use. What you'll be doing Provide first and second-line technical support and product guidance via phone, email, and internal support portals to users of our legal technology solutions. Investigate and resolve escalated software issues, collaborating with QA, DevOps, and Engineering teams to ensure timely and effective fixes. Assist in developing automation tools and scripts (e.g., Python, Bash) to streamline support tasks and improve data integrity. Work directly with clients to understand their workflows and deliver tailored technical solutions that enhance product adoption and efficiency. Document and elevate bugs, feature requests, and client feedback with clear, actionable reporting to the appropriate internal teams. Support testing and validation of new product features, patches, and releases prior to deployment. Mentor and support junior team members by sharing knowledge, best practices, and technical expertise. Promote best practices and drive client engagement through proactive outreach, training, and solution optimization. Maintain accurate records of support interactions in the helpdesk or incident tracking system, ensuring thorough follow-up and resolution. Create and maintain user-friendly support materials including how-to guides, FAQs, and internal documentation. Identify recurring issues and collaborate with Product and Development teams to drive long-term improvements. Assist in delivering product training sessions and client demonstrations as needed. Ensure a high standard of professionalism and customer satisfaction in all support engagements. What we're looking for in you Provide first and second-line technical support and product guidance via phone, email, and internal support portals to users of our legal technology solutions. Investigate and resolve escalated software issues, collaborating with QA, DevOps, and Engineering teams to ensure timely and effective fixes. Assist in developing automation tools and scripts (e.g., Python, Bash) to streamline support tasks and improve data integrity. Work directly with clients to understand their workflows and deliver tailored technical solutions that enhance product adoption and efficiency. Document and elevate bugs, feature requests, and client feedback with clear, actionable reporting to the appropriate internal teams. Support testing and validation of new product features, patches, and releases prior to deployment. Mentor and support junior team members by sharing knowledge, best practices, and technical expertise. Promote best practices and drive client engagement through proactive outreach, training, and solution optimization. Maintain accurate records of support interactions in the helpdesk or incident tracking system, ensuring thorough follow-up and resolution. Create and maintain user-friendly support materials including how-to guides, FAQs, and internal documentation. Identify recurring issues and collaborate with Product and Development teams to drive long-term improvements. Assist in delivering product training sessions and client demonstrations as needed. Working for Opus 2 Opus 2 is a global leader in legal software and services, trusted partner of the world's leading legal teams. All our achievements are underpinned by our unique culture where our people are our most valuable asset. Working at Opus 2, you'll receive: Contributory pension plan. 26 days annual holidays, flexible working, and length of service entitlement. Health Insurance. Loyalty Share Scheme. Enhanced Maternity and Paternity. Employee Assistance Programme. Electric Vehicle Salary Sacrifice. Cycle to Work Scheme. Calm and Mindfulness sessions. A day of leave to volunteer for charity or dependent cover. Accessible and modern office space and regular company social events.
Mission & Flight Operations Manager At NewOrbit Space, our mission is to engineer the lowest orbiting satellites on Earth to rapidly advance global connectivity and insight. We are currently building satellites that can operate at an altitude of just 200 km - one-third that of conventional satellites. Your Role Establish and own NewOrbit's mission operations capability from the start, defining how our spacecraft are commanded, monitored, and operated from the ground. You will lead the setting up of mission control, define spacecraft-ground and ground-station interfaces, develop real-time flight operations concepts, and support LEOP, commissioning, manoeuvres, nominal operations, and anomaly response alongside Mission Design and Communications. Responsibilities Lead the development of NewOrbit's mission operations concept from an early phase, defining operational workflows, responsibilities, flight rules, procedures, and escalation paths. Act as the responsible engineer for spacecraft operations, ensuring the spacecraft, mission control system, ground stations, and engineering teams are aligned for flight. Define the requirements for NewOrbit's mission control centre, including mission control software, telemetry displays, command interfaces, alerting, logging, operational dashboards, and access control. Support the selection, configuration, and validation of tools required for real-time spacecraft operations. Define and manage the operational interfaces between the spacecraft and ground segment, including telemetry, telecommand, command verification, event reporting, time correlation, file transfer, and mission data routing. Work with Flight Software and subsystem teams to maintain command dictionaries, telemetry databases, packet definitions, limits, and operational constraints. Work with the Communications team to define interfaces with external ground station providers, including pass scheduling, uplink and downlink operations, RF link monitoring, data delivery, and anomaly escalation. Develop operational approaches for short VLEO passes, missed contacts, changing visibility, and rapid orbit updates. Develop the operational concept for LEOP, commissioning, routine operations, orbit lowering, manoeuvre execution, payload operations, safe mode recovery, and end-of-life activities. Prepare pass plans, command sequences, operational timelines, and procedures while accounting for spacecraft subsystem and mission design constraints. Write, validate, and maintain operating procedures, contingency procedures, flight rules, console procedures, and operations documentation. Support end-to-end spacecraft-to-ground testing, mission rehearsals, operational readiness reviews, ground station interface tests, and commissioning preparation. Fundamental Requirements Educational Background: Bachelor's degree in Aerospace Engineering, Mechanical Engineering, Computer Science, or a related field. A Master's degree is preferred. Industry Experience: Minimum of 2-5 years of experience in spacecraft operations or as a spacecraft controller or similar. Previous experience as a spacecraft controller during LEOP, commissioning and safe-mode recovery is highly relevant. Technical Expertise: Strong understanding of real-time flight operations, including pass preparation, telemetry monitoring, telecommand execution, command verification, anomaly response, and post-pass analysis. Familiarity with CCSDS telemetry/telecommand standards, ECSS Packet Utilisation Standard, file transfer protocols, and time correlation is highly desirable. Mission Control Software: Experience with mission control system environments such as SCOS-2000, EGS-CC, Yamcs, OpenC3 COSMOS, or similar platforms is desirable. Ability to define operational needs for telemetry displays, command interfaces, alerting, logging, dashboards, and operator workflows. Programming Ability: Proficiency in Python or similar scripting languages for telemetry analysis, automation, reporting, validation, and operational tooling. Familiarity with Linux, Git, databases, APIs, network interfaces, or operational dashboards is desirable. Simulation and Testing: Experience supporting mission rehearsals, operational validation, flight software interface testing, procedure validation, and end-to-end spacecraft-to-ground testing. Ability to help prepare mission control systems, ground station interfaces, operational procedures, and teams for launch and commissioning. Why NewOrbit Space? Pioneering Space Technology - You'll contribute to launching groundbreaking technology into space. Your work on our revolutionary ion propulsion system and ULEO satellite platform will redefine satellite operations and disrupt traditional LEO operations. Unmatched Ownership and Impact - You'll experience a level of ownership that's rare in the space industry. You will participate in the full lifecycle of satellite technology. Equity and Competitive Salary - You'll receive not just a competitive salary but also company ownership stakes. Your dedication and hard work are rewarded with a share in the technology you help build, ensuring you're a part of our collective success. Comprehensive Benefits Package - Including private health insurance with dental and optical coverage, annual healthcare check-ups. Hybrid Work - A hybrid setup with one dedicated remote day per week. Visa Sponsorship & Relocation Support - We provide a relocation package and sponsor your visa if you're joining us from abroad.
30/05/2026
Full time
Mission & Flight Operations Manager At NewOrbit Space, our mission is to engineer the lowest orbiting satellites on Earth to rapidly advance global connectivity and insight. We are currently building satellites that can operate at an altitude of just 200 km - one-third that of conventional satellites. Your Role Establish and own NewOrbit's mission operations capability from the start, defining how our spacecraft are commanded, monitored, and operated from the ground. You will lead the setting up of mission control, define spacecraft-ground and ground-station interfaces, develop real-time flight operations concepts, and support LEOP, commissioning, manoeuvres, nominal operations, and anomaly response alongside Mission Design and Communications. Responsibilities Lead the development of NewOrbit's mission operations concept from an early phase, defining operational workflows, responsibilities, flight rules, procedures, and escalation paths. Act as the responsible engineer for spacecraft operations, ensuring the spacecraft, mission control system, ground stations, and engineering teams are aligned for flight. Define the requirements for NewOrbit's mission control centre, including mission control software, telemetry displays, command interfaces, alerting, logging, operational dashboards, and access control. Support the selection, configuration, and validation of tools required for real-time spacecraft operations. Define and manage the operational interfaces between the spacecraft and ground segment, including telemetry, telecommand, command verification, event reporting, time correlation, file transfer, and mission data routing. Work with Flight Software and subsystem teams to maintain command dictionaries, telemetry databases, packet definitions, limits, and operational constraints. Work with the Communications team to define interfaces with external ground station providers, including pass scheduling, uplink and downlink operations, RF link monitoring, data delivery, and anomaly escalation. Develop operational approaches for short VLEO passes, missed contacts, changing visibility, and rapid orbit updates. Develop the operational concept for LEOP, commissioning, routine operations, orbit lowering, manoeuvre execution, payload operations, safe mode recovery, and end-of-life activities. Prepare pass plans, command sequences, operational timelines, and procedures while accounting for spacecraft subsystem and mission design constraints. Write, validate, and maintain operating procedures, contingency procedures, flight rules, console procedures, and operations documentation. Support end-to-end spacecraft-to-ground testing, mission rehearsals, operational readiness reviews, ground station interface tests, and commissioning preparation. Fundamental Requirements Educational Background: Bachelor's degree in Aerospace Engineering, Mechanical Engineering, Computer Science, or a related field. A Master's degree is preferred. Industry Experience: Minimum of 2-5 years of experience in spacecraft operations or as a spacecraft controller or similar. Previous experience as a spacecraft controller during LEOP, commissioning and safe-mode recovery is highly relevant. Technical Expertise: Strong understanding of real-time flight operations, including pass preparation, telemetry monitoring, telecommand execution, command verification, anomaly response, and post-pass analysis. Familiarity with CCSDS telemetry/telecommand standards, ECSS Packet Utilisation Standard, file transfer protocols, and time correlation is highly desirable. Mission Control Software: Experience with mission control system environments such as SCOS-2000, EGS-CC, Yamcs, OpenC3 COSMOS, or similar platforms is desirable. Ability to define operational needs for telemetry displays, command interfaces, alerting, logging, dashboards, and operator workflows. Programming Ability: Proficiency in Python or similar scripting languages for telemetry analysis, automation, reporting, validation, and operational tooling. Familiarity with Linux, Git, databases, APIs, network interfaces, or operational dashboards is desirable. Simulation and Testing: Experience supporting mission rehearsals, operational validation, flight software interface testing, procedure validation, and end-to-end spacecraft-to-ground testing. Ability to help prepare mission control systems, ground station interfaces, operational procedures, and teams for launch and commissioning. Why NewOrbit Space? Pioneering Space Technology - You'll contribute to launching groundbreaking technology into space. Your work on our revolutionary ion propulsion system and ULEO satellite platform will redefine satellite operations and disrupt traditional LEO operations. Unmatched Ownership and Impact - You'll experience a level of ownership that's rare in the space industry. You will participate in the full lifecycle of satellite technology. Equity and Competitive Salary - You'll receive not just a competitive salary but also company ownership stakes. Your dedication and hard work are rewarded with a share in the technology you help build, ensuring you're a part of our collective success. Comprehensive Benefits Package - Including private health insurance with dental and optical coverage, annual healthcare check-ups. Hybrid Work - A hybrid setup with one dedicated remote day per week. Visa Sponsorship & Relocation Support - We provide a relocation package and sponsor your visa if you're joining us from abroad.
Project Manager 12 Months (Inside IR35) Edinburgh based - Hybrid working Rate: circa £400 per day Harvey Nash's client is recruiting for a Project Manager on a 12-month contract, who will play a crucial role in delivering secure, efficient and compliant digital solutions primarily overseeing of the project for those in their care. The post holder will ensure project governance in line with client approved project methodology. The project manager, reporting to the Head of Operations, will manage the project teams and work with all external and internal stakeholders to ensure project outcomes are delivered on time, to specification and budget. This role requires balancing innovation, security and compliance to ensure digital services improve efficiency while maintaining security goals. Main Responsibilities Lead and manage the incremental delivery of secure, efficient and compliant digital solutions within a highly regulated environment. Lead the delivery of system changes and developments to systems including but not limited to current project and associated work. Identify, assess and manage project risks and issues. Drive cultural change and operational change within prisons to support digital adoption. Develop a comprehensive Project Plan outlining scope, timelines, resources and key milestones ensuring structured communication and reporting with project governance framework. Align digital services implementation with government policies, regulations and security protocols. Define and track Key Performance Indicators (KPI's) to measure success. Plan the work of the project team in accordance with the project plan. Manage the work of project team members engaged in project delivery and co-ordinate the work stream's outputs. Monitor system performance and user feedback for continuous improvement. Develop solution designs after consultation with process owners and business users/stakeholders, ensuring a shared understanding. This will involve working with process owners, documenting system requirements and reporting findings to the Project Board and/or any other steering group set up to manage the programme. Implement future proof solutions to adapt to evolving security threats and technological advancements. Engage with client authorities, I.T. teams, service providers and government agencies, ensuring transparent and quick communication. Address concerns from internal staff and legal bodies regarding digital transformation. Ensure user training and adoption, including for staff and stakeholders where applicable. Identify and continuously assess risks related to cybersecurity, data privacy, and unauthorised access, implementing feedback loops for ongoing improvement. Consider and mitigate risks related to cyber security, data privacy, and unauthorized access. Ensure compliance with regulations on digital communications, surveillance, and prisoner access. Work with security teams to integrate firewalls, monitoring tools and secure authentication methods. Oversee the deployment of secure communication tools, digital education platforms and case management systems, setting clear deliverables and deadlines. Ensure integration with existing management systems where applicable. Coordinate with vendors for software deployment, cloud infrastructure, and hardware installation. Essential Skills Project Management Qualification. Proven track record of undertaking project roles within digital upgrade and implementation projects. Experience in developing technical briefs and documentation. Experience of successful deployment of infrastructure and services. Ensuring effective programme governance; reviewing and approving governance submissions and providing constructive feedback and advice on governance requirements and actions. Demonstrating the management of risk and the effective delivery of technical projects. Excellent interpersonal skills with an ability to clearly and transparently communicate issues and requirements via a range of mediums (written and verbal) to a wide audience both technical and non-technical. Accomplished people management skills with the ability to foster collaborative working relationships with a wide range of internal and external stakeholders demonstrating your ability to negotiate with and positively influence others to achieve desired results. Excellent decision-making skills with evidence of your ability to analyse complex issues, problem solve and produce credible recommendations by exercising a high level of initiative, judgement and discretion in deciding appropriate actions to be undertaken. Ability to deliver successful solutions within a backdrop of limited resources and challenging timescales within a demanding environment with minimum supervision. This role falls inside of IR35 and is hybrid working. Please note that for this role you must have or be happy to apply for an Enhanced Disclosure Scotland. To apply, please send your CV using the link.
30/05/2026
Full time
Project Manager 12 Months (Inside IR35) Edinburgh based - Hybrid working Rate: circa £400 per day Harvey Nash's client is recruiting for a Project Manager on a 12-month contract, who will play a crucial role in delivering secure, efficient and compliant digital solutions primarily overseeing of the project for those in their care. The post holder will ensure project governance in line with client approved project methodology. The project manager, reporting to the Head of Operations, will manage the project teams and work with all external and internal stakeholders to ensure project outcomes are delivered on time, to specification and budget. This role requires balancing innovation, security and compliance to ensure digital services improve efficiency while maintaining security goals. Main Responsibilities Lead and manage the incremental delivery of secure, efficient and compliant digital solutions within a highly regulated environment. Lead the delivery of system changes and developments to systems including but not limited to current project and associated work. Identify, assess and manage project risks and issues. Drive cultural change and operational change within prisons to support digital adoption. Develop a comprehensive Project Plan outlining scope, timelines, resources and key milestones ensuring structured communication and reporting with project governance framework. Align digital services implementation with government policies, regulations and security protocols. Define and track Key Performance Indicators (KPI's) to measure success. Plan the work of the project team in accordance with the project plan. Manage the work of project team members engaged in project delivery and co-ordinate the work stream's outputs. Monitor system performance and user feedback for continuous improvement. Develop solution designs after consultation with process owners and business users/stakeholders, ensuring a shared understanding. This will involve working with process owners, documenting system requirements and reporting findings to the Project Board and/or any other steering group set up to manage the programme. Implement future proof solutions to adapt to evolving security threats and technological advancements. Engage with client authorities, I.T. teams, service providers and government agencies, ensuring transparent and quick communication. Address concerns from internal staff and legal bodies regarding digital transformation. Ensure user training and adoption, including for staff and stakeholders where applicable. Identify and continuously assess risks related to cybersecurity, data privacy, and unauthorised access, implementing feedback loops for ongoing improvement. Consider and mitigate risks related to cyber security, data privacy, and unauthorized access. Ensure compliance with regulations on digital communications, surveillance, and prisoner access. Work with security teams to integrate firewalls, monitoring tools and secure authentication methods. Oversee the deployment of secure communication tools, digital education platforms and case management systems, setting clear deliverables and deadlines. Ensure integration with existing management systems where applicable. Coordinate with vendors for software deployment, cloud infrastructure, and hardware installation. Essential Skills Project Management Qualification. Proven track record of undertaking project roles within digital upgrade and implementation projects. Experience in developing technical briefs and documentation. Experience of successful deployment of infrastructure and services. Ensuring effective programme governance; reviewing and approving governance submissions and providing constructive feedback and advice on governance requirements and actions. Demonstrating the management of risk and the effective delivery of technical projects. Excellent interpersonal skills with an ability to clearly and transparently communicate issues and requirements via a range of mediums (written and verbal) to a wide audience both technical and non-technical. Accomplished people management skills with the ability to foster collaborative working relationships with a wide range of internal and external stakeholders demonstrating your ability to negotiate with and positively influence others to achieve desired results. Excellent decision-making skills with evidence of your ability to analyse complex issues, problem solve and produce credible recommendations by exercising a high level of initiative, judgement and discretion in deciding appropriate actions to be undertaken. Ability to deliver successful solutions within a backdrop of limited resources and challenging timescales within a demanding environment with minimum supervision. This role falls inside of IR35 and is hybrid working. Please note that for this role you must have or be happy to apply for an Enhanced Disclosure Scotland. To apply, please send your CV using the link.
Systems Engineer (Exchange) page is loaded Systems Engineer (Exchange)locations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-395Job Title: Systems EngineerReporting to: Lead Systems EngineerPosition Type: Permanent, 35 hours per weekHybridOverview: Why Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.Job Purpose:The Infrastructure Collaboration Engineering team is looking to hire a technical person with expertise in M365, with a focus on Exchange, OneDrive, Teams and Entra ID. In this role, you will work as a technical lead and subject matter expert in designing, architecting, implementing, operating, and maintaining access management solutions using M365 and Entra ID.Key Responsibilities: Exchange Design, implement, and configure Exchange Online environments, including mailbox setup, migration from on-premises Exchange, and hybrid configurations. Manage user mailboxes, distribution groups, shared mailboxes, and resource mailboxes. Perform day-to-day administration using the Microsoft 365 admin center and PowerShell. Implement and manage security features such as anti-phishing, anti-spam, and malware protection. Ensure compliance with organizational policies and regulatory requirements using features like retention policies, eDiscovery, and data loss prevention (DLP). Monitor Exchange Online health and performance using tools like Microsoft 365 Service Health and Message Trace. Troubleshoot mail flow issues, connectivity problems, and resolve service incidents. Provide technical support to end-users for Exchange Online-related issues, including mailbox access, email delivery, and calendar synchronization. Educate users on best practices and new features. Plan and execute mailbox migrations from legacy systems (such as Exchange Server or other email platforms) to Exchange Online, ensuring minimal disruption and data integrity. Integrate Exchange Online with other Microsoft 365 services (such as Teams, SharePoint, and OneDrive) and third-party applications as required. Utilize PowerShell and other automation tools to streamline administrative tasks, generate reports, and enforce organizational policies. Stay updated with the latest Exchange Online features, best practices, and Microsoft roadmap changes. Proactively recommend and implement improvements to enhance service reliability and user experience. OneDrive Migrate legacy file storage systems to OneDrive for Business, ensuring data integrity and minimal downtime. Oversee storage quotas, user access, and sharing settings to maintain organizational standards. Implement and enforce security policies, including Data Loss Prevention (DLP), encryption, and access controls. Ensure compliance with industry regulations and internal governance standards for data storage and sharing. Monitor for and respond to security incidents related to OneDrive usage. Provide tier 2/3 support for OneDrive-related issues, coordinating with Microsoft support as necessary. Develop and deliver training materials, workshops, or webinars to promote OneDrive adoption. Integrate OneDrive with other M365 services (e.g., Teams, SharePoint) to streamline workflows. Leverage Power Automate or similar tools to automate routine tasks and processes related to file management. Collaborate with developers and IT teams to enable custom integrations as needed. MS Teams Plan, deploy, and configure Microsoft Teams environments according to business requirements, including tenant setup, policies, and integrations. Oversee day-to-day administration of Teams, managing users, groups, channels, and permissions. Monitor usage and maintain system health. Implement and manage security protocols, data governance, and compliance policies to protect organizational data and ensure regulatory adherence. Integrate Teams with other Microsoft 365 services (such as SharePoint, Exchange, OneDrive) and third-party applications to enhance collaboration and workflow automation. Provide technical support to end-users, resolve issues, and handle escalations related to Teams functionality, connectivity, and performance. Utilize reporting tools to monitor usage, analyze trends, and provide actionable insights for continuous improvement. Stay current with Microsoft Teams updates, new features, and best practices; implement changes and communicate impacts to stakeholders. Work closely with IT teams, business units, and external partners to align Teams capabilities with organizational goals and strategies. Maintain thorough documentation of configurations, procedures, troubleshooting steps, and change management activities. Entra ID Proven expert knowledge of Azure Entra ID capabilities such as Conditional Access Policies, Privileged Identity Manager and Application Registrations. Strong understanding of PIM and the assignment of roles / IAM permissions on Management Groups, Subscriptions and Resources, aligned with Just-in-Time access principles Azure Infrastructure Management to include user accounts, groups, conditional policies, Intune management, mobile device management, and endpoint security. Strong understanding of App registration, Enterprise Apps, SPN's and managed identities with the understanding of least privileged administration when it comes to MS Graph API allocation of permissions. Strong understanding of multifactor authentication, SSPR and WHfB, ensuring secure privileged authentication workflows Strong PowerShell scripting Skills, automation, and scheduling skills when working with data in Azure Good understanding of Intune polices management and autopilot. An individual that stays abreast of the latest Entra ID features, best practices, and security trends, and make recommendations for continuous improvement. Competencies Planning • Follow work plans, established timelines, and predefined goals for assigned work.• Meet commitments on deadlines. Communication • Communicate activities, results, and observations with employees and management as appropriate. Cost Management • Identify areas for improvement in existing business practices.• Perform work thoroughly in a cost-efficient manner and at a high productivity level. Business Controls and Policies • Comply with all corporate policies and procedures.• Report any breakdowns in controls to management.• Conduct all activities in a safe manner. People Management • No people management responsibility. Other • Having knowledge and experience with SharePoint is beneficial.• Demonstrating expertise and familiarity with Rubrik is an asset.• Microsoft and Azure certification are highly beneficial.Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
30/05/2026
Full time
Systems Engineer (Exchange) page is loaded Systems Engineer (Exchange)locations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-395Job Title: Systems EngineerReporting to: Lead Systems EngineerPosition Type: Permanent, 35 hours per weekHybridOverview: Why Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.Job Purpose:The Infrastructure Collaboration Engineering team is looking to hire a technical person with expertise in M365, with a focus on Exchange, OneDrive, Teams and Entra ID. In this role, you will work as a technical lead and subject matter expert in designing, architecting, implementing, operating, and maintaining access management solutions using M365 and Entra ID.Key Responsibilities: Exchange Design, implement, and configure Exchange Online environments, including mailbox setup, migration from on-premises Exchange, and hybrid configurations. Manage user mailboxes, distribution groups, shared mailboxes, and resource mailboxes. Perform day-to-day administration using the Microsoft 365 admin center and PowerShell. Implement and manage security features such as anti-phishing, anti-spam, and malware protection. Ensure compliance with organizational policies and regulatory requirements using features like retention policies, eDiscovery, and data loss prevention (DLP). Monitor Exchange Online health and performance using tools like Microsoft 365 Service Health and Message Trace. Troubleshoot mail flow issues, connectivity problems, and resolve service incidents. Provide technical support to end-users for Exchange Online-related issues, including mailbox access, email delivery, and calendar synchronization. Educate users on best practices and new features. Plan and execute mailbox migrations from legacy systems (such as Exchange Server or other email platforms) to Exchange Online, ensuring minimal disruption and data integrity. Integrate Exchange Online with other Microsoft 365 services (such as Teams, SharePoint, and OneDrive) and third-party applications as required. Utilize PowerShell and other automation tools to streamline administrative tasks, generate reports, and enforce organizational policies. Stay updated with the latest Exchange Online features, best practices, and Microsoft roadmap changes. Proactively recommend and implement improvements to enhance service reliability and user experience. OneDrive Migrate legacy file storage systems to OneDrive for Business, ensuring data integrity and minimal downtime. Oversee storage quotas, user access, and sharing settings to maintain organizational standards. Implement and enforce security policies, including Data Loss Prevention (DLP), encryption, and access controls. Ensure compliance with industry regulations and internal governance standards for data storage and sharing. Monitor for and respond to security incidents related to OneDrive usage. Provide tier 2/3 support for OneDrive-related issues, coordinating with Microsoft support as necessary. Develop and deliver training materials, workshops, or webinars to promote OneDrive adoption. Integrate OneDrive with other M365 services (e.g., Teams, SharePoint) to streamline workflows. Leverage Power Automate or similar tools to automate routine tasks and processes related to file management. Collaborate with developers and IT teams to enable custom integrations as needed. MS Teams Plan, deploy, and configure Microsoft Teams environments according to business requirements, including tenant setup, policies, and integrations. Oversee day-to-day administration of Teams, managing users, groups, channels, and permissions. Monitor usage and maintain system health. Implement and manage security protocols, data governance, and compliance policies to protect organizational data and ensure regulatory adherence. Integrate Teams with other Microsoft 365 services (such as SharePoint, Exchange, OneDrive) and third-party applications to enhance collaboration and workflow automation. Provide technical support to end-users, resolve issues, and handle escalations related to Teams functionality, connectivity, and performance. Utilize reporting tools to monitor usage, analyze trends, and provide actionable insights for continuous improvement. Stay current with Microsoft Teams updates, new features, and best practices; implement changes and communicate impacts to stakeholders. Work closely with IT teams, business units, and external partners to align Teams capabilities with organizational goals and strategies. Maintain thorough documentation of configurations, procedures, troubleshooting steps, and change management activities. Entra ID Proven expert knowledge of Azure Entra ID capabilities such as Conditional Access Policies, Privileged Identity Manager and Application Registrations. Strong understanding of PIM and the assignment of roles / IAM permissions on Management Groups, Subscriptions and Resources, aligned with Just-in-Time access principles Azure Infrastructure Management to include user accounts, groups, conditional policies, Intune management, mobile device management, and endpoint security. Strong understanding of App registration, Enterprise Apps, SPN's and managed identities with the understanding of least privileged administration when it comes to MS Graph API allocation of permissions. Strong understanding of multifactor authentication, SSPR and WHfB, ensuring secure privileged authentication workflows Strong PowerShell scripting Skills, automation, and scheduling skills when working with data in Azure Good understanding of Intune polices management and autopilot. An individual that stays abreast of the latest Entra ID features, best practices, and security trends, and make recommendations for continuous improvement. Competencies Planning • Follow work plans, established timelines, and predefined goals for assigned work.• Meet commitments on deadlines. Communication • Communicate activities, results, and observations with employees and management as appropriate. Cost Management • Identify areas for improvement in existing business practices.• Perform work thoroughly in a cost-efficient manner and at a high productivity level. Business Controls and Policies • Comply with all corporate policies and procedures.• Report any breakdowns in controls to management.• Conduct all activities in a safe manner. People Management • No people management responsibility. Other • Having knowledge and experience with SharePoint is beneficial.• Demonstrating expertise and familiarity with Rubrik is an asset.• Microsoft and Azure certification are highly beneficial.Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
Cyber Business Development Manager A growing Cyber Security Consultancy requires a Cyber Business Development Manager to win new customers across sectors such as financial services, defence, and government. You'll take ownership of building pipeline and closing deals, directly contributing to revenue growth and market expansion. Base Salary: £40k - £50K OTE: £70k - £80k Commission: Uncapped Location: London (Hybrid) Role Overview Step into a founding commercial role where you'll play a central part in building sales function working closely with leadership to shape how and where growth opportunities are. Lead all aspects of new business development, from identifying opportunities through to closing deals, while maintaining a strong and predictable pipeline. Expand footprint across sectors such as financial services, defence, government, and critical infrastructure by promoting unique offerings. Develop senior-level relationships with key stakeholders, including CISOs, and work alongside technical specialists to design tailored solutions. Contribute proven Cyber Security sales experience, including success in generating your own opportunities and winning new clients, supported by a solid understanding of offensive security services. Experience in a fast-moving, early-stage environment is beneficial, sector knowledge (including defence), familiarity with security compliance drivers, and an established network to help guide commercial direction.
30/05/2026
Full time
Cyber Business Development Manager A growing Cyber Security Consultancy requires a Cyber Business Development Manager to win new customers across sectors such as financial services, defence, and government. You'll take ownership of building pipeline and closing deals, directly contributing to revenue growth and market expansion. Base Salary: £40k - £50K OTE: £70k - £80k Commission: Uncapped Location: London (Hybrid) Role Overview Step into a founding commercial role where you'll play a central part in building sales function working closely with leadership to shape how and where growth opportunities are. Lead all aspects of new business development, from identifying opportunities through to closing deals, while maintaining a strong and predictable pipeline. Expand footprint across sectors such as financial services, defence, government, and critical infrastructure by promoting unique offerings. Develop senior-level relationships with key stakeholders, including CISOs, and work alongside technical specialists to design tailored solutions. Contribute proven Cyber Security sales experience, including success in generating your own opportunities and winning new clients, supported by a solid understanding of offensive security services. Experience in a fast-moving, early-stage environment is beneficial, sector knowledge (including defence), familiarity with security compliance drivers, and an established network to help guide commercial direction.