4464 jobs found

Senior Technical Support Analyst Edinburgh Up to £35,000 + excellent benefits (including bonus) Are you a proactive IT professional who thrives on solving complex technical challenges and supporting clients in a meaningful way? We're working with a well-established IT services provider that has spent over two decades helping organisations deliver secure, efficient, and future-ready technology strategies. This organisation prides itself on building long-term partnerships with clients, taking a people-first approach to technology, and delivering solutions that genuinely improve day-to-day operations. The Role As a Senior Technical Support Analyst, you'll join a highly collaborative team in a hands-on, client-facing position. You'll act as a key escalation point within the service desk, taking ownership of complex issues and ensuring high-quality resolutions as well as playing an important role in project delivery. What Makes This Opportunity Stand Out This client is deeply committed to learning and development. They actively invest in their people through: Quarterly coaching and structured development sessions Paid training and certification opportunities Ongoing mentoring from experienced colleagues Clear pathways for progression and skill development What You'll Bring Strong experience in 2 line IT support Expertise across Microsoft 365, Windows Server, networking, and virtualisation A customer-focused mindset with excellent problem-solving skills Ability to manage priorities effectively and communicate clearly with clients Desirable experience includes Azure, and knowledge of cyber security frameworks If this sounds of interest, please apply now for a confidential chat to find out more!

Data Specialist Location: Hinckley - Hybrid working Salary: 60K - 70K Our client is seeking a proactive and commercially minded Data Specialist to join their growing team. This is a fantastic opportunity to play a key role in shaping the organisation's reporting, analytics, and data infrastructure, helping to drive informed business decisions through accurate, accessible, and insightful data. This role offers a blend of front-end reporting and back-end data management, making it ideal for someone who enjoys developing impactful Power BI dashboards while also managing and enhancing a centralised data warehouse environment. Key Responsibilities Design, build, and maintain Power BI dashboards and reports. Develop and optimise data models and advanced DAX calculations. Extract, transform, and prepare data using SQL. Support and maintain the organisation's data warehouse and reporting environment. Ensure data accuracy, integrity, and performance across reporting solutions. Partner with stakeholders to understand requirements and deliver actionable insights. Present data-driven recommendations to senior leadership teams. About You Proven experience in a Data Analyst, Data Specialist, BI Analyst, or similar role. Strong Power BI, SQL, and DAX skills. Experience working with data warehouses and centralised reporting environments. Excellent analytical and problem-solving abilities. Confident communicating insights to both technical and non-technical stakeholders. Degree qualified in a relevant discipline, or equivalent practical experience. Desirable Microsoft Power BI or SQL certifications. Experience with ETL processes and data integration. Exposure to data warehouse design and optimisation. Please apply asap if interested. GleeIT At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

This specialist business management software company are looking for an experienced WMS Functional Analyst, to help customers and employees understand the unique software and take them through the journey. The key responsibilities of this role will be the main point of focus from pre-sale, through implementation and after implementation training and support. You must be able to train customers with a variety of technical abilities. The role would suit a current warehouse IT functional Support, or someone with 4+ years of working in a warehouse environment and using a WMS in a Super user capacity. The need to have a passion for educating others and have great presentation and communicate skills. The role is a hybrid role, with the occasional working in the office in the Midlands or on site. Key responsibilities: Plan and execute the implementation of the WMS across the company and their customers both new and existing. Responsible for every aspect of the WMS support management, offering a high-level support to all. Manage projects for inception to implementation, including all the training documentation. Work with the business to determine the optimal and cost-effective solution for the individual new and existing clients. Core skills and experience for the role: 4+ years experience, working in a warehouse and using a WMS. Experience in providing training for others on the complex systems. Proven experience of offering high level support to either internal staff or external customers. Be Tech Savvy . Experience in creating test cases and test scenarios would be advantageous. Key skills in the design, development, review, testing, and support stages of the implementation lifecycle The package Salary will depend on experience and is competitive to the current market, 40-45K Plus benefits. Flexitime Hybrid working Personal Attributes Self-motivated and highly organised; ready to take ownership of problems and issues as required Ability to work flexibly and adapt to the dynamics of the implementation, meeting deadlines under pressure Outgoing, analytical, and inquisitive by nature Adopts a can-do attitude to challenging tasks Highly effective written and verbal communication skills Enjoys working in a dynamic, challenging, and sociable environment The company pride themselves in their excellent reputation within their sector and continue to grow, earning a reputation that is second to non. They are operational in various countries, throughout the world and have investment from major companies in their products. They supply their software to clients that range from a small start-up operation to some of the sectors best known companies that can be found across the FTSE.

Senior Technical Support Analyst Edinburgh Up to 35,000 + excellent benefits (including bonus) Are you a proactive IT professional who thrives on solving complex technical challenges and supporting clients in a meaningful way? We're working with a well-established IT services provider that has spent over two decades helping organisations deliver secure, efficient, and future-ready technology strategies. This organisation prides itself on building long-term partnerships with clients, taking a people-first approach to technology, and delivering solutions that genuinely improve day-to-day operations. The Role As a Senior Technical Support Analyst, you'll join a highly collaborative team in a hands-on, client-facing position. You'll act as a key escalation point within the service desk, taking ownership of complex issues and ensuring high-quality resolutions as well as playing an important role in project delivery. What Makes This Opportunity Stand Out This client is deeply committed to learning and development. They actively invest in their people through: Quarterly coaching and structured development sessions Paid training and certification opportunities Ongoing mentoring from experienced colleagues Clear pathways for progression and skill development What You'll Bring Strong experience in 2nd line IT support Expertise across Microsoft 365, Windows Server, networking, and virtualisation A customer-focused mindset with excellent problem-solving skills Ability to manage priorities effectively and communicate clearly with clients Desirable experience includes Azure, and knowledge of cyber security frameworks If this sounds of interest, please apply now for a confidential chat to find out more!

Programme Coordinator Transport Analytics & Modelling Manchester (Hybrid) 48k - 60k + Local Government Pension + Flexi Time + Excellent Holiday Allowance A unique organisation responsible for shaping the future of transport across the North of England is looking for a Programme Coordinator to join their Transport Appraisal, Modelling & Economics team. This is an opportunity to work at the centre of major transport investment decisions, coordinating programmes that influence infrastructure planning, economic growth and sustainable transport strategies across the region. Why this role? You'll play a key role in delivering complex analytical and modelling programmes that support transport planning across the North. Working alongside economists, analysts, transport modellers and senior stakeholders, you'll coordinate multiple interdependent projects, ensuring work is delivered on time, within budget and to a high standard. The outputs of these programmes directly support business cases, investment decisions and long-term transport strategies that impact millions of people. This role would suit someone who enjoys bringing together technical specialists, managing competing priorities and ensuring large-scale projects move forward effectively. What you'll be doing Coordinate the delivery of multiple analytical, modelling and appraisal projects Manage project plans, budgets, risks, dependencies and governance activities Work closely with technical teams delivering modelling, data and economic analysis Manage external suppliers and consultancy partners Support procurement and commissioning activities Build strong relationships with local authorities, delivery partners and senior stakeholders Provide programme reporting and performance updates to leadership teams What they're looking for Previous experience coordinating or managing complex programmes or projects Strong stakeholder management and communication skills Experience managing budgets, forecasts, risks and project governance Commercial awareness and exposure to supplier or contract management Ability to work alongside technical teams and understand analytical outputs Strong organisational skills with the ability to manage multiple priorities simultaneously Particularly relevant backgrounds Programme Management Project Management PMO Infrastructure Delivery Transport Planning Engineering Consultancy Data & Analytics Programme Delivery Public Sector Transformation Working Arrangements Hybrid working based in Manchester city centre Flexible working arrangements available Flexi Time Scheme allowing accrual of up to 18 additional days leave per year Benefits Salary between 47,742 and 60,717 28 days annual leave plus bank holidays Local Government Pension Scheme Flexi Time Scheme Salary sacrifice benefits Travel pass scheme Excellent work-life balance Interested? This is an excellent opportunity to join an organisation delivering projects that have a genuine impact on the future of transport, connectivity and economic growth across the North of England. Apply now or contact Stuart Manderson at Cathcart Technology for more information. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.

Workday Systems Analyst London Hybrid Up to 67,000 + excellent package A global brand is looking for an experienced Workday Systems Analyst to join its People Operations team. This is an excellent opportunity to play a key role in the configuration, optimisation, and support of enterprise people systems within a fast-paced, collaborative environment. You will help enhance and maintain the Workday ecosystem, ensuring strong system performance, data governance, and user experience across the organisation. Role and Responsibilities Workday Configuration & Development Support the design, configuration, and enhancement of Workday modules including HCM, Absence, Recruitment, Learning, Payroll, Performance, Talent, and Help Deliver configuration changes aligned to business needs and system improvements Identify opportunities for optimisation and automation across people systems Systems Support & Management Provide day-to-day support and troubleshooting for People Systems Maintain data governance, reporting accuracy, and security standards Partner with internal teams and stakeholders to maximise system capability and user experience Provide technical guidance to People team members System Enhancements & Testing Support Workday upgrades, releases, and enhancement projects Coordinate testing activities, documentation, and deployment processes Work closely with AMS providers on development and production releases Communicate system changes effectively to support user adoption Reporting & Analytics Produce ad hoc and bespoke reports to support business insights and workforce planning Collaborate with stakeholders to develop meaningful people analytics Collaboration & Continuous Improvement Build strong cross-functional relationships across the organisation Contribute to continuous improvement initiatives and an inclusive team culture Remain adaptable to changing business priorities Skills & Experience Essential Skills Strong stakeholder management and communication skills Excellent analytical and problem-solving abilities Experience working in fast-paced environments and managing competing priorities Understanding of systems change and project delivery methodologies Proven experience delivering high-quality system or project work to tight deadlines Previous experience in Workday, HRIS, or People Systems roles within complex organisations Experience supporting data governance, reporting, and systems optimisation initiatives Technical Experience Strong Workday experience across: HCM Recruitment Absence Learning Payroll Performance & Talent Security Management Reporting & Integrations

Our clients highly prioritise delivering exceptional customer service and are dedicated to ensuring the smooth functioning of their Enterprise System. They are in search of a skilled Customer Support Analyst to help address customer inquiries and issues related to their ERP. The analyst will collaborate with clients both remotely and in-person when necessary, providing assistance in system configuration and troubleshooting with the goal of resolving issues efficiently. Exceptional problem-solving abilities, along with excellent communication and customer service skills, are qualities that will set outstanding candidates apart. The role These duties must consistently align with the current company policies, and due to the dynamic nature of our business, your job description may evolve over time. Periodically, you may also be called upon to engage in other tasks of a similar nature that align with your skills and capabilities, as directed by management. Serve as the primary point of contact for resolving ERP issues and delivering technical support to end users. Investigate and troubleshoot complex problems to identify effective solutions. Monitor and manage ERP incidents, ensuring timely resolution and clear communication with customers. Escalate high-priority incidents and non-conformance with SLA as needed. Provide guidance and assistance to end-users on system functionality, processes, and best practices. Effectively manage and prioritise the outstanding call list. Proactively monitor and update assigned incidents to ensure timely resolution. Request assistance from the development team for incidents requiring specialised knowledge. Undertake software development when necessary, adhering to company standards and managing work through the version control system. Promote and uphold high levels of customer service and satisfaction. Analyse and assess user requirements, propose system enhancements if necessary, and escalate requests to the development team. Document support activities, incident resolutions, and create knowledge base articles for future reference. Reports expected from you Document all work performed on a timesheet for accurate time tracking. Log all support issues systematically within the support system. Provide the line manager with real-time information on actual hours and current progress for ongoing projects. Your skills and qualifications Proven experience in roles such as an IT help desk technician or similar customer support positions. Proficient in supporting integrations with third-party applications. While Crystal Reports proficiency is not essential, it would be advantageous, and the successful candidate may be required to undergo training. Familiarity with WMS Systems is a plus. Tech-savvy individual with experience in a technology-related field. Capable of breaking down technological processes and delivering clear, step-by-step instructions. Excellent verbal and written communication skills. Self-motivated with a keen willingness to learn. Dedication to providing exceptional customer service. Team-oriented mindset with openness to constructive feedback. Enthusiastic about learning new technologies and systems. Demonstrated expertise in supporting Office 365, Active Directory, Windows 10/11, and Windows Server operating systems. In-depth knowledge of computer systems, including experience troubleshooting both hardware and software. Ability to diagnose and resolve various technical issues. Strong problem-solving, analytical, and debugging skills, with the ability to work effectively in a team environment

JOB TITLE: IT Service Desk Support Analyst START DATE: 1st September PAY: 15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. You'll work 35 hours per week across Monday to Friday, with shift rotations between 7:00am and 7:00pm. The current rotation includes 4 weeks of early shifts (finishing between 2:30pm and 5:30pm) and 1 week of late shifts (finishing between 6:00pm and 7:00pm). You'll also work 1 Saturday in every 5 weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst, you'll be the first point of contact for colleagues across Lloyds Banking Group, providing support and guidance on a wide range of IT-related issues. You'll play a key role in helping colleagues resolve technical problems quickly and efficiently while delivering an exceptional customer experience. This role is ideal for someone who enjoys troubleshooting, problem-solving, and helping others. It also offers a fantastic opportunity to gain exposure to the IT infrastructure, support processes, and continuous improvement initiatives that support one of the UK's largest banking groups. You'll build strong relationships with colleagues across the organisation while working closely with a broad range of internal IT teams. Day to day, you'll be: Providing outstanding customer service and support to colleagues across the business. Acting as the first point of contact for IT-related queries via phone and online channels. Taking ownership of incidents and service requests through to resolution. Diagnosing and troubleshooting technical issues in a professional and efficient manner. Supporting colleagues working both remotely and in office environments. Building rapport quickly to gather relevant information and identify solutions. Maintaining accurate records and ensuring a high standard of service delivery. Identifying opportunities to improve customer journeys and service processes. Delivering support with empathy, professionalism, and attention to detail. Why Lloyds Banking Group? Join us and become part of a team that helps keep colleagues connected and productive every day. As well as gaining valuable exposure to a wide range of technologies and support functions, you'll work alongside experienced professionals in a collaborative environment that supports development and career progression. Benefits Hybrid working model with approximately 60% home working and 40% office-based working. Comprehensive training and ongoing support. Exposure to a broad range of IT systems and technologies. Opportunity to develop technical and customer service skills. Career progression opportunities within Lloyds Banking Group. Weekly pay. Online payslips. Dedicated aftercare team. Annual leave allowance. Employee Assistance Programme. Access to Able Futures. Eyecare vouchers. Access to Boost benefits including shopping discounts, attraction tickets, and services. Smart Spending App. Workplace Pension Scheme. What you'll need PreviousIT support experience is essential. Experience supporting users on Windows Operating Systems. Strong troubleshooting skills across Microsoft Office 365/Office 2016 applications, including Outlook, Word, Excel, and PowerPoint. Experience using Microsoft Azure and Active Directory. Knowledge of the Microsoft Managed Device (MMD) environment/platform. Experience supporting both office-based and remote colleagues, including home network and peripheral connectivity issues. Strong communication and customer service skills. Excellent attention to detail. The ability to build rapport quickly and gather information effectively. A proactive mindset with a focus on continuous improvement. Strong problem-solving and analytical skills. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and launch a dedicated Working with Cancer initiative. That's why we especially welcome applications from under-represented groups. We're disability confident. If you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, apply today. We'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Infrastructure Analyst Gloucester Overview The client provides end-to-end hybrid cloud and data storage solutions, designing tailored infrastructure to improve efficiency, scalability, uptime, and security. The company also supports clients with technical assistance, preventative maintenance, and longer-term strategic guidance to keep their systems performing reliably. If you are 1st/2nd Line Support; Infrastructure Analyst, Infrastructure Support Engineer, IT Operations Analyst, Technical Support Analyst please apply They are seeking to appoint an Infrastructure Analyst to join our expanding technical team. This is a hands-on, customer-facing role where you will act as a key point of contact for our managed service clients. You will be responsible for handling incidents, service requests, and day-to-day support issues, while gaining exposure to wider infrastructure technologies and project work. Although this is a team-based role, you will be expected to work independently when required, managing your workload in an organised and efficient manner. As an Infrastructure Analyst, you will communicate regularly with both internal stakeholders and managed service clients. You will play a key role in supporting the wider service desk team, using strong problem-solving skills to diagnose and resolve technical issues. The role is based in our Gloucester office, with occasional travel to customer and data centre sites across the UK. Key Responsibilities The key responsibilities for this role include: Acting as a second line support engineer for managed service clients. Logging, managing, and resolving incidents and service requests within agreed service levels. Troubleshooting issues across end-client servers, networks, and cloud platforms. Providing remote and occasional on-site support to clients. Escalating more complex issues to senior engineers where required. Ensuring the successful management, support, and maintenance across the entire Cloud infrastructure platform (compute, network, storage). Instigate and orchestrate changes to both Client side and the Cloud infrastructures, in line with the companies and client specific change control processes. Facilitate and contribute to the delivery of technical projects and work packages for the company and its clients. Comply with all company and ISO policies, audit, and legal requirements such as Health & Safety, Data Protection Act, etc. Experience The Infrastructure Engineer should have demonstrable experience of use and support of the following systems and platforms: A strong customer service mindset with clear communication skills A logical and methodical approach to troubleshooting A willingness to learn and develop into a broader infrastructure role The ability to manage workload and prioritise effectively A positive, proactive attitude within a team environment It would also be beneficial to have some experience of the following: Backup technologies (Veeam/Arcserve) VMware ESXi Microsoft Hyper-V HaloPSA Anti-virus technologies (Sophos) Web and E-mail Security (Mimecast) PRTG Monitoring Datto RMM Multi-factor authentication Windows technologies (Server/AD/ADFS/GPO) SAN Technologies (HPE/Seagate/Dell) Microsoft Office 365 If you are 1st/2nd Line Support; Infrastructure Analyst, Infrastructure Support Engineer, IT Operations Analyst, Technical Support Analyst please apply For more information, please contact Giles Churchill at Amida

Job Title: Market Data and Trade Systems Analyst (AVP) Contract Length: 6 Months (Potential extension) Working Pattern: Full Time Location: London (Hybrid) About the Role: Our client, a leading organisation in the financial services industry, is seeking a Market Data and Trade Systems Analyst (AVP) to join their team. This role is pivotal in supporting, administering, and continuously enhancing Market Data Systems (MDS) and Trading Applications across the EMEA region. You will ensure the stability, performance, and security of critical market data platforms and trading systems used by Front Office teams. Key Responsibilities: Market Data & Trading Systems Support: Act as the primary point of contact for support, maintenance, and enhancements across MDS and Trading Applications. Provide end-to-end troubleshooting across infrastructure, platforms, and applications, ensuring high availability of services. System Maintenance & Administration: Monitor, maintain, and develop MDS and trading system infrastructure. Manage server and application upgrades while ensuring compliance with internal policies and regulatory requirements. Incident, Change & Lifecycle Management: Engage in the full software development lifecycle, including testing, release management, and deployment. Maintain detailed incident records and participate in change management processes. Collaboration & Stakeholder Management: Work closely with internal IT teams and coordinate with vendors for system support. Engage with business users to understand requirements and provide effective solutions. Security, Risk & Compliance: Support IT Security, Audit, and Compliance teams with queries and remediation activities. Ensure all systems meet corporate, regulatory, and contractual compliance requirements. Technical Environment & Platforms: Market Data Platforms: LSEG (FXT, FXAll, Eikon/Workspace), Bloomberg (TOMS, RFQ), ICAP/EBS/BrokerTec, and other IDBs. Trade Systems & Applications: Deal Tracker Suite, Internet-based trading platforms (e.g., BARX, CitiVelocity), and algorithmic trading platforms. Infrastructure & Tools: SCCM, Citrix, remote access tools, and troubleshooting for network, firewall, and connectivity issues. Key Skills & Attributes: Strong knowledge of market data platforms and trading systems. Proven troubleshooting capabilities across applications, infrastructure, and networks. Understanding of Front Office priorities and trading environments. Excellent stakeholder management and communication skills. High attention to detail in documentation and compliance. Ability to manage multiple priorities in a complex technical environment. Proactive approach to system improvement and risk management. Working Environment: This is a collaborative role based in London, working with global IT teams, vendors, and Front Office users. You will be involved in both operational support and project delivery, contributing to infrastructure and application rollout projects across EMEA. How to Apply: If you are a proactive Market Data and Trade Systems Analyst with the skills and experience outlined above, we encourage you to apply. Join our client in enhancing their market data and trading capabilities while ensuring compliance and performance excellence. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Cyber Business Analyst London- (Hybrid) £525 emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine. emagine consulting is seeking a Payments Business Analyst with experience in regulated financial services, ideally with exposure to Private Banking and Wealth Management environments. The Cyber BA IAM role focuses on facilitating cybersecurity solutions, specifically in Identity and Access Management (IAM) using CyberArk technology. This position is crucial for bridging the technical and business aspects of IAM projects, ensuring compliance with regulatory standards, and enhancing stakeholder communication. Main Responsibilities Perform requirements gathering and compile formal Business Requirements and Functional Specification documents. Engage throughout the Project Development life cycle: Formulate and present proposed solutions to business users. Formulate testing approaches, compile test plans, and execute system/integration testing. Support business users with user acceptance testing and present test results. Complete project/work-stream status reports and escalate issues to management. Support Project Managers and business partners; advise on TEC solutions. Utilize strong analytical skills for issue resolution and evidence-based findings. Maintain excellent stakeholder communication and management. Own Risks, Issues, and Dependencies across projects. Provide MI/KPIs for the BA pillar. Lead by example in adhering to company values and policies. Foster collaboration across teams and enhance best practices. Key Requirements Experience in identity and access management within a financial services environment. Strong analytical skills for problem identification and resolution. Technical proficiency in SQL queries and advanced Excel. Degree educated and/or equivalent experience. Understanding of regulatory frameworks regarding access management (eg, EBA-ICT, FFIEC). Our people The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project life cycle, from strategy to implementation. This will provide you with a broad base of experience from which to build an outstanding career. The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project life cycle. Interested? At emagine, we are committed to building an international and diverse team by embracing our different backgrounds. If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential. emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin

Salary Range: £45,000 to £65,000 (DoE) Hybrid Model: Mostly remote (1 day p/m in London) Employment Type: Permanent Technical IT Analyst Employment Type: Permanent Salary Range: £45,000 to £65,000 (DoE) Hybrid Model: Mostly remote (1 day p/m in London) About the Role: Join a leading UK IT Solutions provider as a Technical Analyst supporting business critical applications, managing releases, and keeping environments running smoothly. You'll own application administration, ensure data integrity, drive backlog delivery, and help shape how the business leverages its technology landscape. Key focus areas: Supporting OneStream, SAP Concur, Business Central Supporting and maintaining dev, test, and production environments Coordinating application releases and managing deployment risk Administering core business applications and improving usage Ensuring data accuracy, security, and retention compliance Prioritising and delivering technical & business backlog items What you bring: Experience in technical analysis or systems support, strong release/environment knowledge, familiarity with ITIL/Agile, and confidence with tools like Jira or ServiceNow. Curiosity, problem solving, and a detail driven mindset are essential. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Computappoint do not use AI to filter or assess candidates, we use experienced and dedicated recruiters, who want to match the best people to roles.

FULLY REMOTE WORKING Our utility client is recruiting a Business Analyst to support a GIS transformation and data migration programme. The project is focused on the migration from a GE Smallworld to an ESRI platform, we are looking for someone with strong Business Analysis experience, ideally gained within a GIS, utility, network asset, or data migration. This is a remote contract role working closely with client stakeholders, technical teams, offshore delivery teams and GIS/data specialists to capture requirements, support process mapping and help ensure a smooth transition to the new platform. Key Responsibilities The successful Business Analyst will be responsible for gathering, documenting and managing business and technical requirements across the GIS migration programme. Duties Working with stakeholders to understand current GIS processes, workflows and pain points. Gathering and documenting functional and non-functional requirements. Supporting the migration from Smallworld to an ESRI platform. Working closely with technical teams, solution architects, data migration specialists and offshore development/delivery teams. Translating business requirements into clear user stories, specifications and process documentation. Supporting data migration activities, including data mapping, validation, cleansing and reconciliation requirements. Facilitating workshops, interviews and requirements gathering sessions with stakeholders. Supporting gap analysis between existing Smallworld capability and the target ESRI platform. Skills & Experience Proven experience as a Business Analyst on IT, GIS, utility, data migration or systems transformation projects. Background in GIS, ideally with exposure to Smallworld and/or ESRI platforms. Strong understanding of utility network data, preferably within electricity, gas, water or telecoms. Experience working on system migration, data migration or platform transformation projects. Strong requirements-gathering, process-mapping and documentation skills. Experience working with offshore or distributed delivery teams. Ability to engage with both technical and non-technical stakeholders. Experience producing business requirements

Implementation Specialist / Implementation Manager Location: Hybrid, Leeds (1-2 days per month onsite) Rate: 500 per day (Inside IR35) Contract: Until March 2027 The Role We're seeking an experienced Implementation Specialist / Implementation Manager to join a high-profile national NHS programme supporting third-party supplier onboarding to NHS England's national product suite. Working within the Implementation & Onboarding team, you'll guide suppliers and healthcare organisations through connection, integration and assurance activities across key national services. This is an excellent opportunity for someone with NHS supplier onboarding, implementation or business analysis experience who enjoys stakeholder engagement, technical delivery and driving successful adoption of national healthcare products. Key Responsibilities Supplier Onboarding & Assurance Support third-party suppliers through connection, integration and assurance processes Review product access requests and advise on the most appropriate onboarding pathways Coordinate supplier assurance activities, testing, evidence reviews and readiness assessments Facilitate access to test environments and support live testing activities Act as a trusted point of contact throughout the onboarding journey Stakeholder Management Build strong relationships with NHS organisations, system suppliers and internal teams Present products and services to clinical, operational and technical audiences Lead regular stakeholder meetings and provide implementation guidance Support technical discussions with supplier and trust IT teams Adoption & Continuous Improvement Drive product adoption across new organisations and care settings Monitor implementation KPIs and report on progress and outcomes Gather stakeholder feedback and contribute to service improvements Identify opportunities to streamline onboarding and assurance processes Clinical & Governance Support Work alongside clinical and information governance stakeholders to support safe information sharing Support onboarding into new care settings and user groups Update implementation documentation, requirements and testing materials Essential Experience Previous experience in an Implementation Specialist, Implementation Manager, Business Analyst or similar delivery-focused role Strong understanding of NHS systems, suppliers and healthcare technology implementations Experience supporting supplier onboarding, system integration or assurance activities Excellent stakeholder management and communication skills Ability to engage confidently with both business and technical audiences Experience coordinating testing, implementation or service adoption activities Desirable Experience Experience working with NHS England national products or services Understanding of NHS governance, interoperability and information sharing standards Familiarity with Care Identity Management and RBAC processes apply now or email for more information.

Technical Business Analyst Kent (Office based, 1 day WFH after probation) 30,000 - 35,000 This is a Technical Business Analyst role within an established financial services organisation, sitting between Change and IT and supporting the delivery of system enhancements, process improvements and business change initiatives. The role is focused on understanding requirements, asking the right questions, documenting solutions and working closely with developers and stakeholders to ensure changes are successfully delivered. Typical projects could include improvements to internal systems, workflow automation, customer journeys and wider operational processes. You'll act as a bridge between technical and non-technical teams, helping to translate requirements into clear documentation and supporting projects through analysis, testing and delivery. They're open-minded on background and are much more interested in somebody who is analytical, curious and a strong communicator than somebody who has worked in exactly the same environment before. Experience within Business Analysis, Systems Analysis, Application Support, Testing, Change or similar areas would all be considered. The key requirement is somebody who enjoys problem-solving, asks good questions and is keen to learn, with the ability to build relationships and help drive change through to completion.

FULLY REMOTE WORKING Our utility client is recruiting a Business Analyst to support a GIS transformation and data migration programme. The project is focused on the migration from a GE Smallworld to an ESRI platform, we are looking for someone with strong Business Analysis experience, ideally gained within a GIS, utility, network asset, or data migration. This is a remote contract role working closely with client stakeholders, technical teams, offshore delivery teams and GIS/data specialists to capture requirements, support process mapping and help ensure a smooth transition to the new platform. Key Responsibilities The successful Business Analyst will be responsible for gathering, documenting and managing business and technical requirements across the GIS migration programme. Duties Working with stakeholders to understand current GIS processes, workflows and pain points. Gathering and documenting functional and non-functional requirements. Supporting the migration from Smallworld to an ESRI platform. Working closely with technical teams, solution architects, data migration specialists and offshore development/delivery teams. Translating business requirements into clear user stories, specifications and process documentation. Supporting data migration activities, including data mapping, validation, cleansing and reconciliation requirements. Facilitating workshops, interviews and requirements gathering sessions with stakeholders. Supporting gap analysis between existing Smallworld capability and the target ESRI platform. Skills & Experience Proven experience as a Business Analyst on IT, GIS, utility, data migration or systems transformation projects. Background in GIS, ideally with exposure to Smallworld and/or ESRI platforms. Strong understanding of utility network data, preferably within electricity, gas, water or telecoms. Experience working on system migration, data migration or platform transformation projects. Strong requirements-gathering, process-mapping and documentation skills. Experience working with offshore or distributed delivery teams. Ability to engage with both technical and non-technical stakeholders. Experience producing business requirements