Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Technical Service Delivery Manager Hybrid - Locations: Northampton, Manchester, Wiltshire Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast-growing organisation. You'll be the critical link between technical delivery teams and high-profile enterprise clients. Key Responsibilities: Own service delivery excellence : Ensure operational targets and contractual obligations are consistently met, with strict adherence to ITIL practices (Incident, Problem, Change, CSI). Be the escalation point : Provide technical guidance across Microsoft, O365, AD, Azure, AWS, networking (WAN, LAN, SD-WAN, Wi-Fi), and infrastructure. Support technical teams in resolving escalations quickly and effectively. Lead customer engagement : Run regular service review meetings, provide clear reporting, and build long-term relationships by understanding client goals, challenges, and success metrics. Confidently handle conversations up to C-level. Drive data-driven reporting : Monitor and report on SLA metrics, create service reports, and support licensing, capacity, and availability planning. Transparency is key. Champion process improvement : Identify root causes, streamline workflows, and introduce innovations that enhance client outcomes. Collaborate strategically : Work with Account Managers and Solutions teams to identify growth opportunities and contribute to IT strategy reviews and technology roadmaps. Mentor and support colleagues : Help develop other Service Delivery Managers and contribute to a high-performance, collaborative team culture. Experience Required: We're seeking someone who can combine technical authority with service delivery leadership. 7-10 years' IT experience, including at least 5 years in service delivery/service management. Previous technical background (3rd line upwards) with confidence advising on solutions. Experience in an MSP or multi-client environment (retail/distribution experience a plus). Technical knowledge across Microsoft stack, networking, infrastructure, Azure, and AWS. On Prem to Cloud migration hands on experience Certifications: AZ-900 and ITIL Foundation (or equivalent practical experience ) . Excellent communication and stakeholder management skills, with the ability to command a room and communicate confidently with C-level. Attributes: professional, resilient under pressure, confident, and a strong team player who contributes to a positive team spirit. Proven ability to manage medium to large scale client environments (500+ users). Passion for service excellence and a proactive approach to continuous improvement. Advantageous: Experience with Autotask or similar ITSM tools. Project or transition management experience. Customer excellence training or certifications. What's In It for You: Hybrid working (3 days in-office, 2 from home). 25 days holiday (rising to 30), plus bank holidays and optional unpaid leave. Career development through a structured mentoring and progression plan. If you're passionate about delivering technical services and looking for a role that mixes strategic thinking with hands on impact, send your CV At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
16/10/2025
Full time
Technical Service Delivery Manager Hybrid - Locations: Northampton, Manchester, Wiltshire Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast-growing organisation. You'll be the critical link between technical delivery teams and high-profile enterprise clients. Key Responsibilities: Own service delivery excellence : Ensure operational targets and contractual obligations are consistently met, with strict adherence to ITIL practices (Incident, Problem, Change, CSI). Be the escalation point : Provide technical guidance across Microsoft, O365, AD, Azure, AWS, networking (WAN, LAN, SD-WAN, Wi-Fi), and infrastructure. Support technical teams in resolving escalations quickly and effectively. Lead customer engagement : Run regular service review meetings, provide clear reporting, and build long-term relationships by understanding client goals, challenges, and success metrics. Confidently handle conversations up to C-level. Drive data-driven reporting : Monitor and report on SLA metrics, create service reports, and support licensing, capacity, and availability planning. Transparency is key. Champion process improvement : Identify root causes, streamline workflows, and introduce innovations that enhance client outcomes. Collaborate strategically : Work with Account Managers and Solutions teams to identify growth opportunities and contribute to IT strategy reviews and technology roadmaps. Mentor and support colleagues : Help develop other Service Delivery Managers and contribute to a high-performance, collaborative team culture. Experience Required: We're seeking someone who can combine technical authority with service delivery leadership. 7-10 years' IT experience, including at least 5 years in service delivery/service management. Previous technical background (3rd line upwards) with confidence advising on solutions. Experience in an MSP or multi-client environment (retail/distribution experience a plus). Technical knowledge across Microsoft stack, networking, infrastructure, Azure, and AWS. On Prem to Cloud migration hands on experience Certifications: AZ-900 and ITIL Foundation (or equivalent practical experience ) . Excellent communication and stakeholder management skills, with the ability to command a room and communicate confidently with C-level. Attributes: professional, resilient under pressure, confident, and a strong team player who contributes to a positive team spirit. Proven ability to manage medium to large scale client environments (500+ users). Passion for service excellence and a proactive approach to continuous improvement. Advantageous: Experience with Autotask or similar ITSM tools. Project or transition management experience. Customer excellence training or certifications. What's In It for You: Hybrid working (3 days in-office, 2 from home). 25 days holiday (rising to 30), plus bank holidays and optional unpaid leave. Career development through a structured mentoring and progression plan. If you're passionate about delivering technical services and looking for a role that mixes strategic thinking with hands on impact, send your CV At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Technology & Change Risk Manager - 2LOD - Banking Excellent opportunity opens for an experienced Technology & Change Risk Manager to join a leading International Bank's London office in a crucial role. Risk is the independent risk control function within the Bank and acts as the second line of defence (2LOD) providing independent oversight and control across the Bank's principle risks ie credit, financial and operational risk. The Technology and Change Risk Team has responsibility for risk oversight of Bank's IT Risk, Data Risk, Information Security, Change Management, Operational Resilience and Intra-Group Risk within the Bank. Reporting to Head of Tech & Change Risk , the role will require to work closely with the Operational Risk Team and Enterprise Risk team to ensure the overarching Operational Risk Management Framework (ORMF) and Risk Management Framework (RMF) is effective at managing Technology and Change Risks. The role holder will be expected to take end to end ownership of deliveries or participate/contribute across following key priorities of the team during the year: (1) Risk Advisory and Guidance (2) Independent Risk Oversight (3) Annual Regulatory Returns (4) Change Oversight and Change Assurance. Ideal Candidate Prior experience of working in highly regulated environments and understanding of PRA, FCA, ICO and BoE priorities as well relevant EU regulations. Solid experience in technology, operational, or change risk management within financial services or a regulated environment. Strong understanding of technology and change risk concepts, including cyber risk, resilience, and governance frameworks. Knowledge, understanding and application of risk and control environments in Shared Responsibility Model setup with Public Cloud Providers (IaaS, PaaS and SaaS) Understanding and proportionate application of risk and controls in an Intra-group Services setup covering IT Infrastructure & Services. Proven analytical skills with the ability to translate technical and operational information into clear risk insights. Strong communication and stakeholder engagement skills with the ability to challenge constructively. Professional qualifications (eg, CISA, CRISC, CISSP, PRINCE2, or equivalent) desirable but not essential. Curiosity to learn and keen interest in keeping up to date with technology developments and able to provide risk advice in safe and secure adoption of new technologies and solutions such as use of AI. Interested? Please Apply! Risk Tech Risk Technology Risk IT Risk Change Risk Transformation Risk Operational Risk 2LOD Second Line of Defence Bank Banking Challenger Bank Financial Services PRA FCA ICO BOE ORMF RMF RCSA Regulatory
16/10/2025
Full time
Technology & Change Risk Manager - 2LOD - Banking Excellent opportunity opens for an experienced Technology & Change Risk Manager to join a leading International Bank's London office in a crucial role. Risk is the independent risk control function within the Bank and acts as the second line of defence (2LOD) providing independent oversight and control across the Bank's principle risks ie credit, financial and operational risk. The Technology and Change Risk Team has responsibility for risk oversight of Bank's IT Risk, Data Risk, Information Security, Change Management, Operational Resilience and Intra-Group Risk within the Bank. Reporting to Head of Tech & Change Risk , the role will require to work closely with the Operational Risk Team and Enterprise Risk team to ensure the overarching Operational Risk Management Framework (ORMF) and Risk Management Framework (RMF) is effective at managing Technology and Change Risks. The role holder will be expected to take end to end ownership of deliveries or participate/contribute across following key priorities of the team during the year: (1) Risk Advisory and Guidance (2) Independent Risk Oversight (3) Annual Regulatory Returns (4) Change Oversight and Change Assurance. Ideal Candidate Prior experience of working in highly regulated environments and understanding of PRA, FCA, ICO and BoE priorities as well relevant EU regulations. Solid experience in technology, operational, or change risk management within financial services or a regulated environment. Strong understanding of technology and change risk concepts, including cyber risk, resilience, and governance frameworks. Knowledge, understanding and application of risk and control environments in Shared Responsibility Model setup with Public Cloud Providers (IaaS, PaaS and SaaS) Understanding and proportionate application of risk and controls in an Intra-group Services setup covering IT Infrastructure & Services. Proven analytical skills with the ability to translate technical and operational information into clear risk insights. Strong communication and stakeholder engagement skills with the ability to challenge constructively. Professional qualifications (eg, CISA, CRISC, CISSP, PRINCE2, or equivalent) desirable but not essential. Curiosity to learn and keen interest in keeping up to date with technology developments and able to provide risk advice in safe and secure adoption of new technologies and solutions such as use of AI. Interested? Please Apply! Risk Tech Risk Technology Risk IT Risk Change Risk Transformation Risk Operational Risk 2LOD Second Line of Defence Bank Banking Challenger Bank Financial Services PRA FCA ICO BOE ORMF RMF RCSA Regulatory
Senior Technical Business Analyst - Financial Banking Candidates will come from highly technical background with a track record of delivering complex, low-level code systems (eg C++, Java), with strong knowledge of performance optimisation and latency management along with Networking (TCP, UDP, multicast) and low latency data distribution. Ideally these skills will have been gained in a Low Latency Financial/Banking/Trading arena with some business knowledge (Equities, Fixed Income, Futures & Options) but candidates from other domains such as Streaming, Telecoms, Defence and Gaming where latency is a priority will also be considered. Responsibilities and Duties Requirements gathering - Work closely with other product managers, developers and architects to translate business needs into clear, technically robust specifications, identifying dependencies, interfaces, and technical constraints. Technical roadmap ownership - Work with architects and engineers to maintain the technical roadmap, identifying areas of technical debt or new application components across distributed systems. Technical documentation - Produce and maintain detailed technical and functional documentation, including API specifications, configuration workflows, and integration guides. Stakeholder engagement - Act as a central communication point between product, engineering, infrastructure, and operations, ensuring alignment of objectives and expectations. Process improvement - Identify inefficiencies in workflows, proposing automation or process improvements. Project management - Drive delivery of software and hardware initiatives, managing scope, timelines, and dependencies across cross-functional teams. Risk assessment - Anticipate technical and operational risks to delivery, proposing mitigations early in the project life cycle. Required Skills/Experience The successful candidate will have a strong and positive work ethic with the ability to forge lasting relationships (both internal and external) at all levels. The appetite and ability to learn in the role is a must. Essential Proven track record of specifying and delivering complex, low-level code systems (eg C++, Java), with strong knowledge of performance optimisation, latency management, concurrency, and integration considerations. Strong knowledge of networking principles (TCP, UDP, multicast) and experience designing for resilience, throughput, and low-latency data distribution. Expertise in distributed computing and system architectures, including microservices and high-throughput, low-latency systems. Strong knowledge of data architecture and database design, with experience across relational, time-series, and high-availability database environments. Understanding of on-premises Linux-based infrastructure, and deploying and managing containerised/virtualised environments (AWS, OpenShift). Demonstrated ability to work within Agile/Scrum SDLC, translating business objectives into actionable user stories and robust technical deliverables. Proven ability to produce and maintain high-quality technical documentation and API specifications suitable for both engineering and client consumption. Desirable Experience working with an electronically traded asset class. Strong business and technical understanding of exchange-based order book methodologies such as CLOB, auctions, dark trading, pegged orders and more. Familiarity with FIX trading protocol and market data systems. Experience working in a highly regulated environment.
16/10/2025
Full time
Senior Technical Business Analyst - Financial Banking Candidates will come from highly technical background with a track record of delivering complex, low-level code systems (eg C++, Java), with strong knowledge of performance optimisation and latency management along with Networking (TCP, UDP, multicast) and low latency data distribution. Ideally these skills will have been gained in a Low Latency Financial/Banking/Trading arena with some business knowledge (Equities, Fixed Income, Futures & Options) but candidates from other domains such as Streaming, Telecoms, Defence and Gaming where latency is a priority will also be considered. Responsibilities and Duties Requirements gathering - Work closely with other product managers, developers and architects to translate business needs into clear, technically robust specifications, identifying dependencies, interfaces, and technical constraints. Technical roadmap ownership - Work with architects and engineers to maintain the technical roadmap, identifying areas of technical debt or new application components across distributed systems. Technical documentation - Produce and maintain detailed technical and functional documentation, including API specifications, configuration workflows, and integration guides. Stakeholder engagement - Act as a central communication point between product, engineering, infrastructure, and operations, ensuring alignment of objectives and expectations. Process improvement - Identify inefficiencies in workflows, proposing automation or process improvements. Project management - Drive delivery of software and hardware initiatives, managing scope, timelines, and dependencies across cross-functional teams. Risk assessment - Anticipate technical and operational risks to delivery, proposing mitigations early in the project life cycle. Required Skills/Experience The successful candidate will have a strong and positive work ethic with the ability to forge lasting relationships (both internal and external) at all levels. The appetite and ability to learn in the role is a must. Essential Proven track record of specifying and delivering complex, low-level code systems (eg C++, Java), with strong knowledge of performance optimisation, latency management, concurrency, and integration considerations. Strong knowledge of networking principles (TCP, UDP, multicast) and experience designing for resilience, throughput, and low-latency data distribution. Expertise in distributed computing and system architectures, including microservices and high-throughput, low-latency systems. Strong knowledge of data architecture and database design, with experience across relational, time-series, and high-availability database environments. Understanding of on-premises Linux-based infrastructure, and deploying and managing containerised/virtualised environments (AWS, OpenShift). Demonstrated ability to work within Agile/Scrum SDLC, translating business objectives into actionable user stories and robust technical deliverables. Proven ability to produce and maintain high-quality technical documentation and API specifications suitable for both engineering and client consumption. Desirable Experience working with an electronically traded asset class. Strong business and technical understanding of exchange-based order book methodologies such as CLOB, auctions, dark trading, pegged orders and more. Familiarity with FIX trading protocol and market data systems. Experience working in a highly regulated environment.
18 collaborating disciplines. 1.4 million pages built. Millions of fundraisers, inspired. Tagging & Analytics Implementation Manger Salary: £42,000 - £49,000 plus Grade: P2 Directorate : Marketing, Fundraising and Events Contract : Permanent Hours: Full time 35 hours per week Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 28th October 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Two stage interview process. Interview date: From the week commencing 3rd November 2025 At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. Join Us in Beating Cancer Sooner: Tagging & Analytics Implementation Manager Are you passionate about using data to make a real difference in the world? At Cancer Research UK , we're on a mission to save lives through research, and we need your expertise to help us reach and inspire more people than ever before. We're looking for a Tagging & Analytics Implementation Manager to join our dynamic Marketing team and lead the charge in transforming how we understand and engage with our audiences online. This is a unique opportunity to apply your technical skills in a purpose-driven environment, where every insight you generate helps us fund life-saving research and support those affected by cancer. Your Impact In this pivotal role, you'll be at the heart of our digital marketing team-designing and implementing cutting-edge tracking and analytics solutions that empower our fundraising and marketing teams to reach the right people, with the right message, at the right time. We're going to be rolling out server-side tracking , and your leadership will be key to its success. Whether you're already a stakeholder management pro or eager to grow in that area, we'll support you every step of the way. What You'll Be Doing Leading the delivery of advanced analytics solutions across our digital platforms, ensuring accurate, actionable insights that drive fundraising and engagement. Owning and evolving our website tagging infrastructure, including server-side tracking. Collaborating with teams across Marketing, Insights, and Technology to shape solutions that meet campaign goals and enhance user experience. Translating strategic marketing objectives into robust analytics frameworks that enable performance tracking and optimisation. Championing the importance of digital tracking across the organisation, building understanding and respect for its role in our mission. Safeguarding the integrity of our tracking systems during website development and campaign rollouts. Partnering with engineers to design data capture solutions that fuel smarter targeting and reporting. Working closely with our Analytics & Reporting Manager to optimise our GA4 setup. What are we looking for? Experience working on large and complex digital analytics and tracking solutions Deep understanding of modern website applications (Next.js, JavaScript, DOM) Deep understanding of how web browsers work and data flows, is captured and processed High data literacy to query the data collected Understanding of data privacy and how what we track means to a user Expert knowledge of marketing tags including wider strategy, implementation and data policy (Google Marketing Platform, Paid Social, Display, Email) Strong stakeholder managements and able to articulate simple marketing requirements to complex technical solutions. An understanding of marketing data limitations and best practices e.g. attribution to be able to advise on correct reporting implementation and targeting Significant experience implementing and using Google Analytics reporting features including filters, goals, custom reports, segments and Ecommerce Solid understanding of different digital marketing channel targeting methodologies and corresponding measurement tools to inform tracking solutions Significant experience of providing solutions designed for use by nontechnical end users. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our . How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. Additional information For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .
16/10/2025
Full time
18 collaborating disciplines. 1.4 million pages built. Millions of fundraisers, inspired. Tagging & Analytics Implementation Manger Salary: £42,000 - £49,000 plus Grade: P2 Directorate : Marketing, Fundraising and Events Contract : Permanent Hours: Full time 35 hours per week Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 28th October 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Two stage interview process. Interview date: From the week commencing 3rd November 2025 At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. Join Us in Beating Cancer Sooner: Tagging & Analytics Implementation Manager Are you passionate about using data to make a real difference in the world? At Cancer Research UK , we're on a mission to save lives through research, and we need your expertise to help us reach and inspire more people than ever before. We're looking for a Tagging & Analytics Implementation Manager to join our dynamic Marketing team and lead the charge in transforming how we understand and engage with our audiences online. This is a unique opportunity to apply your technical skills in a purpose-driven environment, where every insight you generate helps us fund life-saving research and support those affected by cancer. Your Impact In this pivotal role, you'll be at the heart of our digital marketing team-designing and implementing cutting-edge tracking and analytics solutions that empower our fundraising and marketing teams to reach the right people, with the right message, at the right time. We're going to be rolling out server-side tracking , and your leadership will be key to its success. Whether you're already a stakeholder management pro or eager to grow in that area, we'll support you every step of the way. What You'll Be Doing Leading the delivery of advanced analytics solutions across our digital platforms, ensuring accurate, actionable insights that drive fundraising and engagement. Owning and evolving our website tagging infrastructure, including server-side tracking. Collaborating with teams across Marketing, Insights, and Technology to shape solutions that meet campaign goals and enhance user experience. Translating strategic marketing objectives into robust analytics frameworks that enable performance tracking and optimisation. Championing the importance of digital tracking across the organisation, building understanding and respect for its role in our mission. Safeguarding the integrity of our tracking systems during website development and campaign rollouts. Partnering with engineers to design data capture solutions that fuel smarter targeting and reporting. Working closely with our Analytics & Reporting Manager to optimise our GA4 setup. What are we looking for? Experience working on large and complex digital analytics and tracking solutions Deep understanding of modern website applications (Next.js, JavaScript, DOM) Deep understanding of how web browsers work and data flows, is captured and processed High data literacy to query the data collected Understanding of data privacy and how what we track means to a user Expert knowledge of marketing tags including wider strategy, implementation and data policy (Google Marketing Platform, Paid Social, Display, Email) Strong stakeholder managements and able to articulate simple marketing requirements to complex technical solutions. An understanding of marketing data limitations and best practices e.g. attribution to be able to advise on correct reporting implementation and targeting Significant experience implementing and using Google Analytics reporting features including filters, goals, custom reports, segments and Ecommerce Solid understanding of different digital marketing channel targeting methodologies and corresponding measurement tools to inform tracking solutions Significant experience of providing solutions designed for use by nontechnical end users. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our . How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. Additional information For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .
Data Manager - Remote - Up to 85,000 Employment Type: Permanent Are you a seasoned data professional ready to take the next step into strategic leadership? We're working with a forward-thinking financial services organisation seeking a Data Manager to lead and mentor a high-performing data engineering team. This is a pivotal role within a growing Data Services function, offering the opportunity to shape data strategy, drive innovation, and influence enterprise-wide decision-making. You'll be at the forefront of delivering scalable, high-quality data solutions that support business-critical domains such as Servicing, Securitisations, and Finance. What You'll Be Doing: Leading and mentoring Data Engineers to deliver robust data products and solutions. Championing data governance, quality, and compliance across the organisation. Collaborating with cross-functional teams to align data initiatives with strategic goals. Driving Agile delivery, automation, and continuous improvement. Influencing architectural decisions as part of the Technical Design Authority. What We're Looking For: Proven leadership in data engineering or BI teams. Hands-on experience across the Microsoft Data Platform (SQL Server, Azure, Power BI, Databricks). Strong understanding of data governance, privacy, and compliance frameworks. Expertise in hybrid cloud/on-premise data architectures and DevOps/DataOps practices. Excellent stakeholder engagement and mentoring capabilities. Why Apply? Be part of a data-driven transformation journey. Work with cutting-edge technologies and a passionate team. Influence enterprise architecture and strategic data decisions. Enjoy a collaborative, growth-oriented culture.
16/10/2025
Full time
Data Manager - Remote - Up to 85,000 Employment Type: Permanent Are you a seasoned data professional ready to take the next step into strategic leadership? We're working with a forward-thinking financial services organisation seeking a Data Manager to lead and mentor a high-performing data engineering team. This is a pivotal role within a growing Data Services function, offering the opportunity to shape data strategy, drive innovation, and influence enterprise-wide decision-making. You'll be at the forefront of delivering scalable, high-quality data solutions that support business-critical domains such as Servicing, Securitisations, and Finance. What You'll Be Doing: Leading and mentoring Data Engineers to deliver robust data products and solutions. Championing data governance, quality, and compliance across the organisation. Collaborating with cross-functional teams to align data initiatives with strategic goals. Driving Agile delivery, automation, and continuous improvement. Influencing architectural decisions as part of the Technical Design Authority. What We're Looking For: Proven leadership in data engineering or BI teams. Hands-on experience across the Microsoft Data Platform (SQL Server, Azure, Power BI, Databricks). Strong understanding of data governance, privacy, and compliance frameworks. Expertise in hybrid cloud/on-premise data architectures and DevOps/DataOps practices. Excellent stakeholder engagement and mentoring capabilities. Why Apply? Be part of a data-driven transformation journey. Work with cutting-edge technologies and a passionate team. Influence enterprise architecture and strategic data decisions. Enjoy a collaborative, growth-oriented culture.
Our client is seeking an experienced Technical Consultant to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels. This is a hands-on technical role with a strong focus on pre-sales. Working with the sales department, your main priority will be to provide technical guidance, product demos and solution designs for their partners. You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently. Additional responsibilities include delivering product training to internal staff and external partners. You will be expected to help create and deliver technical content for webinars, open days, and assist the team at seminars and industry exhibitions as required. As the Technical Consultant your responsibilities will be to: Pre-Sales Support Provide assistance to customers Propose solutions which meet those requirements, ensuring they are technically viable and add value to proposals. Understand and demonstrate products/solutions to resellers, including customer visits, seminars and trade shows. Help the sales team identify upsell opportunities into existing accounts. Help to coordinate and deliver webinars Supplier Engagement Maintain relationships with suppliers, understand their portfolio Primary technical/product contact for UC suppliers. Maintain supplier technical qualifications as required Attend and lead meetings with suppliers Staff Training Provide structured product & technology training for sales and technical staff. Content is generally provided by suppliers, but course development is required. Customer Training Although online training is typically available, it is expected that you will also run instructor-led courses with a hands-on element to enable customers to gain their certifications in a classroom environment. After gaining sufficient knowledge and suitable trainer certifications it is expected that at least one supplier training will be run each month. The Trainer must take some responsibility to promote the courses, internally with Sales/Marketing teams and directly with Customers. Identify other commercial opportunities for 1-day technology training courses, develop and deliver them. g. SIP Troubleshooting, Wireshark, WiFi etc. Post-Sales, 2nd-Line Technical Support Work with customers by phone and email to resolve technical & product related issues. Despite a large and diverse range of products our client provides a high level of technical support, generally without the need to escalate to manufacturers. The role is expected to have a good understanding of the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data are recorded. The person: Degree or equivalent in a computing related subject and/or have proof of a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance / Software / Cloud Enterprise / (Multi-cell) DECT IP Phone Management / Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer equipment. Adept at reading and interpreting technical documentation and procedure manuals. Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work permits. Full / Valid UK Driving License.
16/10/2025
Full time
Our client is seeking an experienced Technical Consultant to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels. This is a hands-on technical role with a strong focus on pre-sales. Working with the sales department, your main priority will be to provide technical guidance, product demos and solution designs for their partners. You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently. Additional responsibilities include delivering product training to internal staff and external partners. You will be expected to help create and deliver technical content for webinars, open days, and assist the team at seminars and industry exhibitions as required. As the Technical Consultant your responsibilities will be to: Pre-Sales Support Provide assistance to customers Propose solutions which meet those requirements, ensuring they are technically viable and add value to proposals. Understand and demonstrate products/solutions to resellers, including customer visits, seminars and trade shows. Help the sales team identify upsell opportunities into existing accounts. Help to coordinate and deliver webinars Supplier Engagement Maintain relationships with suppliers, understand their portfolio Primary technical/product contact for UC suppliers. Maintain supplier technical qualifications as required Attend and lead meetings with suppliers Staff Training Provide structured product & technology training for sales and technical staff. Content is generally provided by suppliers, but course development is required. Customer Training Although online training is typically available, it is expected that you will also run instructor-led courses with a hands-on element to enable customers to gain their certifications in a classroom environment. After gaining sufficient knowledge and suitable trainer certifications it is expected that at least one supplier training will be run each month. The Trainer must take some responsibility to promote the courses, internally with Sales/Marketing teams and directly with Customers. Identify other commercial opportunities for 1-day technology training courses, develop and deliver them. g. SIP Troubleshooting, Wireshark, WiFi etc. Post-Sales, 2nd-Line Technical Support Work with customers by phone and email to resolve technical & product related issues. Despite a large and diverse range of products our client provides a high level of technical support, generally without the need to escalate to manufacturers. The role is expected to have a good understanding of the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data are recorded. The person: Degree or equivalent in a computing related subject and/or have proof of a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance / Software / Cloud Enterprise / (Multi-cell) DECT IP Phone Management / Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer equipment. Adept at reading and interpreting technical documentation and procedure manuals. Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work permits. Full / Valid UK Driving License.
Business Development Manager We are seeking a dynamic and commercially minded individual to join our team as Business Development Manager for the Data Centre Market. This role is ideal for someone with a strong business development background in technical or infrastructure sectors, who is eager to specialise in the fast-growing data centre industry. Candidate Profile: The ideal candidate will be a commercially astute and strategically minded professional with a proven track record in business development. A collaborative approach is key, as the role involves supporting the Head of Business Development and contributing to the wider business strategy. The candidate will be confident in presenting insights and progress to senior stakeholders, comfortable with reporting and forecasting, and committed to delivering exceptional customer service. Position Overview Summary: The Business Development Manager is responsible for driving direct sales and commercial engagement with stakeholders in the data centre sector across the UK & Ireland. This role focuses on identifying opportunities, converting leads, and managing customer relationships to grow our presence in the market. Key Responsibilities: Sales Execution & Account Management Identify and engage with data centre developers, contractors, and consultants to generate new business and grow existing accounts. Stakeholder Engagement Build strong relationships with decision-makers within the data centre ecosystem to understand project needs and position our solutions effectively. Technical Sales Collaboration Work closely with the technical sales team to support customers with products, schedules, drawings, and technical queries. Internal Sales Collaboration Work closely with the internal sales team to ensure they have the necessary information and support to produce accurate and timely quotations for data centre projects. Sales Reporting & Forecasting Provide monthly sales reports detailing performance against targets, pipeline status, key wins, challenges, and plans for the coming month. Sales Meeting Contributions Present updates at monthly and quarterly sales meetings, offering insights into customer activity, project progress, and tactical opportunities. Marketing Support Collaborate with the Head of Marketing to contribute to market-specific PR, advertising, and LinkedIn activity relevant to the data centre sector. Market Feedback Share customer insights and feedback with the Head of Business Development to inform strategic planning and product development. 3 years+ specific industry experience in the Data Centre Market Experience: 3 years technical sales, account management or business development experience in Data centre construction Customer and account management, dealing with large blue chip clients & contractor base Performance criteria: Achieve growth and hit sales targets by successfully managing the data centre market. Design and implement a strategic business plan that expands our customer base and grow our market presence. Demonstrate you have built and promoted strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team. Identify emerging opportunities and market shifts while being fully aware of new products and competition status. 50,000 - 65,000 basic Commission Company Car or Car Allowance Pension 25 days holiday plus stats
16/10/2025
Full time
Business Development Manager We are seeking a dynamic and commercially minded individual to join our team as Business Development Manager for the Data Centre Market. This role is ideal for someone with a strong business development background in technical or infrastructure sectors, who is eager to specialise in the fast-growing data centre industry. Candidate Profile: The ideal candidate will be a commercially astute and strategically minded professional with a proven track record in business development. A collaborative approach is key, as the role involves supporting the Head of Business Development and contributing to the wider business strategy. The candidate will be confident in presenting insights and progress to senior stakeholders, comfortable with reporting and forecasting, and committed to delivering exceptional customer service. Position Overview Summary: The Business Development Manager is responsible for driving direct sales and commercial engagement with stakeholders in the data centre sector across the UK & Ireland. This role focuses on identifying opportunities, converting leads, and managing customer relationships to grow our presence in the market. Key Responsibilities: Sales Execution & Account Management Identify and engage with data centre developers, contractors, and consultants to generate new business and grow existing accounts. Stakeholder Engagement Build strong relationships with decision-makers within the data centre ecosystem to understand project needs and position our solutions effectively. Technical Sales Collaboration Work closely with the technical sales team to support customers with products, schedules, drawings, and technical queries. Internal Sales Collaboration Work closely with the internal sales team to ensure they have the necessary information and support to produce accurate and timely quotations for data centre projects. Sales Reporting & Forecasting Provide monthly sales reports detailing performance against targets, pipeline status, key wins, challenges, and plans for the coming month. Sales Meeting Contributions Present updates at monthly and quarterly sales meetings, offering insights into customer activity, project progress, and tactical opportunities. Marketing Support Collaborate with the Head of Marketing to contribute to market-specific PR, advertising, and LinkedIn activity relevant to the data centre sector. Market Feedback Share customer insights and feedback with the Head of Business Development to inform strategic planning and product development. 3 years+ specific industry experience in the Data Centre Market Experience: 3 years technical sales, account management or business development experience in Data centre construction Customer and account management, dealing with large blue chip clients & contractor base Performance criteria: Achieve growth and hit sales targets by successfully managing the data centre market. Design and implement a strategic business plan that expands our customer base and grow our market presence. Demonstrate you have built and promoted strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team. Identify emerging opportunities and market shifts while being fully aware of new products and competition status. 50,000 - 65,000 basic Commission Company Car or Car Allowance Pension 25 days holiday plus stats
Project Manager (Process Improvement & EDMS Implementation) 6-Month Hybrid Contract Location: London, Edinburgh, or Durham (Hybrid 2 3 days onsite) Duration: 6 months Day Rate: £500 £550 per day (Inside IR35) Reports to: Business Improvement Portfolio Manager Directorate: CFO / Business Improvement Role Overview This hybrid Project Manager role sits within a central Business Improvement function and will lead delivery across two strategically important initiatives: Process Improvement & Value Optimisation Workstream (c.3 days per week) Driving behavioural, process, and reporting enhancements across operational and support teams. Electronic Document Management System (EDMS) Implementation (c.2 days per week) Managing the reduced-scope implementation for the Legal function, ensuring delivery of a compliant, efficient, and integrated document management platform. The successful candidate will coordinate multi-disciplinary teams, maintain strong governance and communication, and ensure both projects deliver to time, cost, and quality expectations. Key Responsibilities Process Improvement & Value Optimisation (c.3 days/week) Lead project planning, delivery, and governance activities, maintaining RAID logs, milestones, and actions. Manage stakeholder engagement across Procurement, Change, Process, and Legal functions. Prepare and present updates for Steering Committees and senior management. Support completion of governance documentation and progress reports. Facilitate workshops, 1:1 sessions, and post-implementation reviews. Track benefits and adoption metrics; escalate risks and dependencies as appropriate. Ensure consistent governance and alignment across related workstreams. EDMS Legal Solution Implementation (c.2 days/week) Coordinate project planning, testing, and implementation in partnership with IT, Legal, and external vendors. Develop and maintain detailed project plans, test schedules, and deployment timelines. Ensure the solution meets statutory, compliance, and document-retention requirements. Oversee integration with existing digital systems and business processes. Lead change impact assessments, training plans, and user adoption activities. Manage post-implementation hypercare, lessons learned, and benefits tracking. Report progress, KPIs, and outcomes to the Business Improvement Portfolio Manager and Change Board. Key Relationships Business Improvement Portfolio Manager Programme Leads and IT Project Managers Legal and Compliance teams Procurement and Operational Leaders External solution vendors Candidate Profile Experience & Knowledge Proven experience managing cross-functional change or technology-enabled projects. Strong track record of stakeholder management and benefits realisation. Experience delivering document management or legal system implementations. Comfortable managing multiple projects within a matrix environment. Knowledge of process improvement methodologies (Lean, Value Stream Mapping) advantageous. Technical Skills Recognised Project Management qualification (PRINCE2, APM, PMP, AgilePM). Strong planning, governance, and facilitation skills. Advanced MS Office skills (Excel, Project, Visio, PowerPoint). Excellent communication and presentation skills able to engage both technical and non-technical audiences. Values & Behaviours Collaborative and delivery-focused, with a strong sense of accountability. Skilled at navigating complex stakeholder landscapes and balancing competing priorities. Committed to transparency, inclusion, and measurable results.
16/10/2025
Contractor
Project Manager (Process Improvement & EDMS Implementation) 6-Month Hybrid Contract Location: London, Edinburgh, or Durham (Hybrid 2 3 days onsite) Duration: 6 months Day Rate: £500 £550 per day (Inside IR35) Reports to: Business Improvement Portfolio Manager Directorate: CFO / Business Improvement Role Overview This hybrid Project Manager role sits within a central Business Improvement function and will lead delivery across two strategically important initiatives: Process Improvement & Value Optimisation Workstream (c.3 days per week) Driving behavioural, process, and reporting enhancements across operational and support teams. Electronic Document Management System (EDMS) Implementation (c.2 days per week) Managing the reduced-scope implementation for the Legal function, ensuring delivery of a compliant, efficient, and integrated document management platform. The successful candidate will coordinate multi-disciplinary teams, maintain strong governance and communication, and ensure both projects deliver to time, cost, and quality expectations. Key Responsibilities Process Improvement & Value Optimisation (c.3 days/week) Lead project planning, delivery, and governance activities, maintaining RAID logs, milestones, and actions. Manage stakeholder engagement across Procurement, Change, Process, and Legal functions. Prepare and present updates for Steering Committees and senior management. Support completion of governance documentation and progress reports. Facilitate workshops, 1:1 sessions, and post-implementation reviews. Track benefits and adoption metrics; escalate risks and dependencies as appropriate. Ensure consistent governance and alignment across related workstreams. EDMS Legal Solution Implementation (c.2 days/week) Coordinate project planning, testing, and implementation in partnership with IT, Legal, and external vendors. Develop and maintain detailed project plans, test schedules, and deployment timelines. Ensure the solution meets statutory, compliance, and document-retention requirements. Oversee integration with existing digital systems and business processes. Lead change impact assessments, training plans, and user adoption activities. Manage post-implementation hypercare, lessons learned, and benefits tracking. Report progress, KPIs, and outcomes to the Business Improvement Portfolio Manager and Change Board. Key Relationships Business Improvement Portfolio Manager Programme Leads and IT Project Managers Legal and Compliance teams Procurement and Operational Leaders External solution vendors Candidate Profile Experience & Knowledge Proven experience managing cross-functional change or technology-enabled projects. Strong track record of stakeholder management and benefits realisation. Experience delivering document management or legal system implementations. Comfortable managing multiple projects within a matrix environment. Knowledge of process improvement methodologies (Lean, Value Stream Mapping) advantageous. Technical Skills Recognised Project Management qualification (PRINCE2, APM, PMP, AgilePM). Strong planning, governance, and facilitation skills. Advanced MS Office skills (Excel, Project, Visio, PowerPoint). Excellent communication and presentation skills able to engage both technical and non-technical audiences. Values & Behaviours Collaborative and delivery-focused, with a strong sense of accountability. Skilled at navigating complex stakeholder landscapes and balancing competing priorities. Committed to transparency, inclusion, and measurable results.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This is a great opportunity for someone looking to advance their career in People Analytics. As a team, we work closely together to use different Workday tools to produce meaningful analysis to people across BDO. We are looking for someone to be involved in our larger reporting development projects as well as support with our ad hoc data and analytics requests. The team are constantly looking to make sure we are maximizing the tools we can use in Workday, while ensuring that what we produce is of high quality and meaningful. In this role you'll be: Leading and supporting delivery of Workday-based dashboards, reports and people data insights Taking ownership of assigned reporting and analytics projects - managing from scoping through to testing, launch and engagement Developing and enhancing strategic reporting solutions in Workday, aligned to firm-wide needs and goals Supporting routine and cyclical reporting needs, ensuring accuracy, consistency and strong data governance Exploring and testing new Workday functionality and recommending ways to improve our use of the platform Proactively engaging with stakeholders to understand their needs, surface opportunities and co-create data-led solutions Supporting Workday testing, training, documentation and education for HR and business users Identify and drive key improvements and automations to processes and reporting Support the firm in a progression towards a self-service dominated reporting suite, encouraging a live and dynamic approach to management information TECHNICAL KNOWLEDGE & PERSONAL QUALITIES Advanced Workday report writer experience. Capable of utilising all Workday reporting types: Advanced, Matrix and Composite reports, Dashboards and Drive solutions (e.g. Worksheets, Discovery Boards and Slides) Proficient in creating and utilising all necessary Workday calculated field functions End-to-end Prism expertise Experience working within a central Workday team or similar structure Strong analytical and numerical ability - able to analyse data to identify trends and translate into actionable insights Able to manage data accuracy, quality and GDPR compliance Able to work as part of a collective, contributing towards a strong team bond and ensuring the whole is greater than the sum of its parts Appreciation of the importance of sustainable report development and documentation, ensuring the best practice is applied consistently Able to manage complex projects from start to finish Ability to collaborate and communicate with multiple stakeholders at all levels and across all communication formats, including leadership team and function leaders Competent managing own priorities and adhering to multiple, often conflicting, deadlines Basic understanding of Workday security an advantage, but not a prerequisite Basic Power BI and DAX skills an advantage, but not a prerequisite Experience of working within a professional services organisation an advantage, but not a prerequisite You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
15/10/2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This is a great opportunity for someone looking to advance their career in People Analytics. As a team, we work closely together to use different Workday tools to produce meaningful analysis to people across BDO. We are looking for someone to be involved in our larger reporting development projects as well as support with our ad hoc data and analytics requests. The team are constantly looking to make sure we are maximizing the tools we can use in Workday, while ensuring that what we produce is of high quality and meaningful. In this role you'll be: Leading and supporting delivery of Workday-based dashboards, reports and people data insights Taking ownership of assigned reporting and analytics projects - managing from scoping through to testing, launch and engagement Developing and enhancing strategic reporting solutions in Workday, aligned to firm-wide needs and goals Supporting routine and cyclical reporting needs, ensuring accuracy, consistency and strong data governance Exploring and testing new Workday functionality and recommending ways to improve our use of the platform Proactively engaging with stakeholders to understand their needs, surface opportunities and co-create data-led solutions Supporting Workday testing, training, documentation and education for HR and business users Identify and drive key improvements and automations to processes and reporting Support the firm in a progression towards a self-service dominated reporting suite, encouraging a live and dynamic approach to management information TECHNICAL KNOWLEDGE & PERSONAL QUALITIES Advanced Workday report writer experience. Capable of utilising all Workday reporting types: Advanced, Matrix and Composite reports, Dashboards and Drive solutions (e.g. Worksheets, Discovery Boards and Slides) Proficient in creating and utilising all necessary Workday calculated field functions End-to-end Prism expertise Experience working within a central Workday team or similar structure Strong analytical and numerical ability - able to analyse data to identify trends and translate into actionable insights Able to manage data accuracy, quality and GDPR compliance Able to work as part of a collective, contributing towards a strong team bond and ensuring the whole is greater than the sum of its parts Appreciation of the importance of sustainable report development and documentation, ensuring the best practice is applied consistently Able to manage complex projects from start to finish Ability to collaborate and communicate with multiple stakeholders at all levels and across all communication formats, including leadership team and function leaders Competent managing own priorities and adhering to multiple, often conflicting, deadlines Basic understanding of Workday security an advantage, but not a prerequisite Basic Power BI and DAX skills an advantage, but not a prerequisite Experience of working within a professional services organisation an advantage, but not a prerequisite You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Role Overview: As an OpenText Identity Governance (NetIQ) Consultant, you will be responsible for designing, implementing, and supporting Identity Governance and Administration (IGA) solutions using OpenText NetIQ technologies. You will work closely with clients to understand their business and compliance needs, translating them into secure, scalable, and efficient identity governance solutions. Key Responsibilities: Solution Design & Implementation: Architect and deploy OpenText Identity Governance (NetIQ) solutions (on-premises, cloud, or hybrid). Configure and customize Identity Manager, Access Manager, and Privileged Access Manager. Automate access reviews, policy enforcement, and compliance reporting. Client Engagement: Lead workshops to gather business and technical requirements. Provide expert-level consulting and guidance to clients on IAM best practices. Deliver technical documentation including design specs, configuration guides, and user manuals. Support & Optimization: Troubleshoot and resolve complex IAM issues. Perform system health checks, upgrades, and performance tuning. Mentor junior consultants and support knowledge transfer to client teams. Required Skills & Experience: 8+ years in IAM, with at least 5 years hands-on with OpenText NetIQ products. Deep knowledge of: Identity Governance Identity Manager Access Manager eDirectory, SSPR, Advanced Authentication Privileged Access Management Experience with: Windows/Linux administration Networking (TCP/IP, Firewalls, proxies) Databases (PostgreSQL, Oracle, MS SQL) Web technologies (HTTP, SSL, web Servers) Cloud platforms (AWS, Azure) Containers (Docker, Kubernetes) Scripting (Python, Java, Shell) Soft Skills: Strong communication and stakeholder management. Analytical mindset with a proactive, customer-focused approach. Ability to work independently and in cross-functional teams. Preferred Qualifications: OpenText or NetIQ certifications in Identity Governance or Identity Manager. Experience with regulatory compliance frameworks (eg, GDPR, HIPAA, SOX). Familiarity with ITIL or other service management frameworks. If you feel you have the skills and experience needed for this role; please do apply now.
15/10/2025
Contractor
Role Overview: As an OpenText Identity Governance (NetIQ) Consultant, you will be responsible for designing, implementing, and supporting Identity Governance and Administration (IGA) solutions using OpenText NetIQ technologies. You will work closely with clients to understand their business and compliance needs, translating them into secure, scalable, and efficient identity governance solutions. Key Responsibilities: Solution Design & Implementation: Architect and deploy OpenText Identity Governance (NetIQ) solutions (on-premises, cloud, or hybrid). Configure and customize Identity Manager, Access Manager, and Privileged Access Manager. Automate access reviews, policy enforcement, and compliance reporting. Client Engagement: Lead workshops to gather business and technical requirements. Provide expert-level consulting and guidance to clients on IAM best practices. Deliver technical documentation including design specs, configuration guides, and user manuals. Support & Optimization: Troubleshoot and resolve complex IAM issues. Perform system health checks, upgrades, and performance tuning. Mentor junior consultants and support knowledge transfer to client teams. Required Skills & Experience: 8+ years in IAM, with at least 5 years hands-on with OpenText NetIQ products. Deep knowledge of: Identity Governance Identity Manager Access Manager eDirectory, SSPR, Advanced Authentication Privileged Access Management Experience with: Windows/Linux administration Networking (TCP/IP, Firewalls, proxies) Databases (PostgreSQL, Oracle, MS SQL) Web technologies (HTTP, SSL, web Servers) Cloud platforms (AWS, Azure) Containers (Docker, Kubernetes) Scripting (Python, Java, Shell) Soft Skills: Strong communication and stakeholder management. Analytical mindset with a proactive, customer-focused approach. Ability to work independently and in cross-functional teams. Preferred Qualifications: OpenText or NetIQ certifications in Identity Governance or Identity Manager. Experience with regulatory compliance frameworks (eg, GDPR, HIPAA, SOX). Familiarity with ITIL or other service management frameworks. If you feel you have the skills and experience needed for this role; please do apply now.
About the Client Our client is a multi-service facilities partner providing specialist electrical, lighting, and compliance services to leading property and facilities management companies. With a strong technical heritage and cross-divisional support from related service areas, they deliver reliable, data-driven solutions that enhance building performance and compliance. Roles & Responsibilities Develop and maintain strong relationships with facilities management companies, managing agents, and property owners. Identify and win new business opportunities within the FM sector for electrical maintenance, testing, lighting, and EV charging services. Leverage existing group customer relationships to identify additional service opportunities. Map key decision makers and maintain consistent client engagement. Collaborate with internal technical teams to deliver coordinated and commercially sound proposals. Build and manage a strong sales pipeline with accurate forecasting and reporting. Prepare tenders, proposals, and negotiate contracts to secure profitable growth. Conduct client site visits to maintain relationships and identify new opportunities. Represent the company at trade events, meetings, and networking forums. Qualifications Proven experience in B2B sales or business development within facilities management, property, or building services. Track record of securing and managing FM or managing agent accounts. Strong understanding of compliance, electrical, or M&E service delivery. Skilled in pricing, tendering, and commercial negotiation. Excellent communication and presentation abilities with senior stakeholders. Self-motivated, organised, and target-driven. Field-based sales experience; full UK driving licence required. Electrical, engineering, or business qualification (desirable). Benefits Competitive base salary with commission and performance bonus. Company car allowance. Hybrid working model (office, field, and home). Genuine career progression opportunities within a rapidly expanding group. Supportive and collaborative culture backed by technical expertise
15/10/2025
Full time
About the Client Our client is a multi-service facilities partner providing specialist electrical, lighting, and compliance services to leading property and facilities management companies. With a strong technical heritage and cross-divisional support from related service areas, they deliver reliable, data-driven solutions that enhance building performance and compliance. Roles & Responsibilities Develop and maintain strong relationships with facilities management companies, managing agents, and property owners. Identify and win new business opportunities within the FM sector for electrical maintenance, testing, lighting, and EV charging services. Leverage existing group customer relationships to identify additional service opportunities. Map key decision makers and maintain consistent client engagement. Collaborate with internal technical teams to deliver coordinated and commercially sound proposals. Build and manage a strong sales pipeline with accurate forecasting and reporting. Prepare tenders, proposals, and negotiate contracts to secure profitable growth. Conduct client site visits to maintain relationships and identify new opportunities. Represent the company at trade events, meetings, and networking forums. Qualifications Proven experience in B2B sales or business development within facilities management, property, or building services. Track record of securing and managing FM or managing agent accounts. Strong understanding of compliance, electrical, or M&E service delivery. Skilled in pricing, tendering, and commercial negotiation. Excellent communication and presentation abilities with senior stakeholders. Self-motivated, organised, and target-driven. Field-based sales experience; full UK driving licence required. Electrical, engineering, or business qualification (desirable). Benefits Competitive base salary with commission and performance bonus. Company car allowance. Hybrid working model (office, field, and home). Genuine career progression opportunities within a rapidly expanding group. Supportive and collaborative culture backed by technical expertise
Medical Detection Dogs trains dogs to save lives. We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field. JOB TITLE : IT Operations Manager LOCATION : Great Horwood, Buckinghamshire SALARY : £33,000 - £36,000 p/a JOB TYPE : Permanent, Full Time - 37.5 hours per week (Part-time applications considered) REPORTS TO : Head of Finance and Resources MAIN PURPOSE & SCOPE OF THE ROLE: The IT Operations Manager will ensure the smooth and secure running of all technology systems across the charity. This role provides operational oversight of IT services, suppliers and infrastructure, enabling staff to work effectively while maintaining compliance, security and resilience. The postholder will play a key role in supporting organisational growth through effective systems management, project delivery and stakeholder engagement. WHAT YOU LL DO: Oversee and coordinate the charity s technology function, ensuring outsourced services are managed effectively, systems are secure and well-maintained, and projects are delivered on time. The postholder will act as the operational lead for technology, supporting staff and stakeholders and contributing to the ongoing development of the charity s digital capabilities under the Head of Departments guidance. ABOUT THE ROLE You will oversee and coordinate the charity s technology function, ensuring outsourced IT services are managed effectively and systems remain secure, reliable, and fit for purpose. You will act as the operational lead for technology, supporting staff and stakeholders while driving the delivery of small-to-medium projects such as system upgrades, CRM enhancements, and security improvements. You will maintain oversight of all systems, integrations and licences, ensuring accurate documentation and identifying opportunities for improvement. You will also play a key role in governance and compliance, promoting cyber security best practice, supporting data protection measures and maintaining the technology risk register. This is an exciting opportunity to shape and strengthen the charity s digital capabilities, working closely with suppliers and internal teams to ensure technology enables our mission. Responsibilities of the Role Supplier & service management Act as the main operational contact for outsourced IT support and helpdesk, charity database, and website providers, ensuring effective communication and service delivery. Monitor supplier performance, service level agreements (SLAs), and ticketing systems. Escalate issues and follow up to resolution as needed. Maintain the contract register, arrange renewals, and support procurement activities related to technology services and systems. Systems oversight and documentation Maintain an up-to-date map of organisational systems, integrations, licences, and the asset register. Manage hardware and software requirements across the organisation, ensuring systems are fit for purpose and aligned with operational needs. Identify operational risks, technical issues or gaps in provision and implement quick-win improvements where possible. Ensure process documentation and user guides are accurate, accessible, and regularly updated. Project coordination and delivery Lead or coordinate small-to-medium technology projects (e.g. multi-factor authentication rollout, system upgrades, CRM module implementation, data migrations). Manage project timelines, stakeholder communications, and supplier delivery to ensure successful outcomes. Governance, security & compliance Support the implementation of IT policies (e.g. acceptable use, backup, remote access) and data protection controls. Maintain the technology risk register and report to the Head of Finance and Resources to support compliance with relevant regulations and standards, including GDPR. Promote cyber security best practices across the organisation, including coordinating periodic phishing tests and reporting outcomes via outsourced suppliers. Track departmental spend, support budget monitoring, and prepare cost forecasts for future technology needs. Contribute to business cases for new systems or technology investments, ensuring alignment with strategic goals. Stakeholder liaison & internal enablement Act as the bridge between technical suppliers and non-technical staff, ensuring clear and effective communication. Communicate outages, system changes and project plans clearly to internal stakeholders. Provide guidance and support to users as needed. Deliver occasional training or guidance to staff on systems and processes (not first-line helpdesk). Develop and report on departmental key performance indicators (KPIs), including but not limited to PERSON SPECIFICATION: Experience & Qualifications Essential Reliable with a proactive can do attitude and flexibility to adapt the role as the organisation s needs evolve Experience coordinating IT services, suppliers or technology projects within a small to medium-sized organisation Strong organisational skills and stakeholder management experience Clear and confident communicator, able to translate technical issues for non-technical staff Working knowledge of common business IT systems including Microsoft 365, cloud services, CRMs, and basic networking concepts Good understanding of information security and data protection principles (e.g. multi-factor authentication, backups, GDPR) Comfortable working independently and managing competing priorities effectively Comfortable working in the presence of dogs Desirable Experience working within the charity or third sector Experience of working with Managed Service Providers or outsourced IT support models Familiarity with website content management systems and CRM/database suppliers Basic experience in budgeting or procurement processes IT project management experience Knowledge & Skills DESIRABLE Ability to work independently and exercise sound judgement in a fast-paced and evolving environment Ability to build and maintain effective working relationships across teams Strong attention to detail and ability to maintain confidentiality Proficiency in using Microsoft Office applications Highly effective written and verbal communication skills Good influencing and negotiation skills Ability to support and guide colleagues in IT-related matters, fostering a collaborative and solution-focused approach Other Requirements A full current driving license Comfortable with dogs in the workplace/office DIVERITY, EQUALITY & INCLUSION We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. Values & Behaviours Working at Medical Detection Dogs will be a richly rewarding experience. Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team: We are respectful. We stay positive. We strive for excellence. We communicate and listen. We are ambassadors. We are one team. And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.
15/10/2025
Full time
Medical Detection Dogs trains dogs to save lives. We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field. JOB TITLE : IT Operations Manager LOCATION : Great Horwood, Buckinghamshire SALARY : £33,000 - £36,000 p/a JOB TYPE : Permanent, Full Time - 37.5 hours per week (Part-time applications considered) REPORTS TO : Head of Finance and Resources MAIN PURPOSE & SCOPE OF THE ROLE: The IT Operations Manager will ensure the smooth and secure running of all technology systems across the charity. This role provides operational oversight of IT services, suppliers and infrastructure, enabling staff to work effectively while maintaining compliance, security and resilience. The postholder will play a key role in supporting organisational growth through effective systems management, project delivery and stakeholder engagement. WHAT YOU LL DO: Oversee and coordinate the charity s technology function, ensuring outsourced services are managed effectively, systems are secure and well-maintained, and projects are delivered on time. The postholder will act as the operational lead for technology, supporting staff and stakeholders and contributing to the ongoing development of the charity s digital capabilities under the Head of Departments guidance. ABOUT THE ROLE You will oversee and coordinate the charity s technology function, ensuring outsourced IT services are managed effectively and systems remain secure, reliable, and fit for purpose. You will act as the operational lead for technology, supporting staff and stakeholders while driving the delivery of small-to-medium projects such as system upgrades, CRM enhancements, and security improvements. You will maintain oversight of all systems, integrations and licences, ensuring accurate documentation and identifying opportunities for improvement. You will also play a key role in governance and compliance, promoting cyber security best practice, supporting data protection measures and maintaining the technology risk register. This is an exciting opportunity to shape and strengthen the charity s digital capabilities, working closely with suppliers and internal teams to ensure technology enables our mission. Responsibilities of the Role Supplier & service management Act as the main operational contact for outsourced IT support and helpdesk, charity database, and website providers, ensuring effective communication and service delivery. Monitor supplier performance, service level agreements (SLAs), and ticketing systems. Escalate issues and follow up to resolution as needed. Maintain the contract register, arrange renewals, and support procurement activities related to technology services and systems. Systems oversight and documentation Maintain an up-to-date map of organisational systems, integrations, licences, and the asset register. Manage hardware and software requirements across the organisation, ensuring systems are fit for purpose and aligned with operational needs. Identify operational risks, technical issues or gaps in provision and implement quick-win improvements where possible. Ensure process documentation and user guides are accurate, accessible, and regularly updated. Project coordination and delivery Lead or coordinate small-to-medium technology projects (e.g. multi-factor authentication rollout, system upgrades, CRM module implementation, data migrations). Manage project timelines, stakeholder communications, and supplier delivery to ensure successful outcomes. Governance, security & compliance Support the implementation of IT policies (e.g. acceptable use, backup, remote access) and data protection controls. Maintain the technology risk register and report to the Head of Finance and Resources to support compliance with relevant regulations and standards, including GDPR. Promote cyber security best practices across the organisation, including coordinating periodic phishing tests and reporting outcomes via outsourced suppliers. Track departmental spend, support budget monitoring, and prepare cost forecasts for future technology needs. Contribute to business cases for new systems or technology investments, ensuring alignment with strategic goals. Stakeholder liaison & internal enablement Act as the bridge between technical suppliers and non-technical staff, ensuring clear and effective communication. Communicate outages, system changes and project plans clearly to internal stakeholders. Provide guidance and support to users as needed. Deliver occasional training or guidance to staff on systems and processes (not first-line helpdesk). Develop and report on departmental key performance indicators (KPIs), including but not limited to PERSON SPECIFICATION: Experience & Qualifications Essential Reliable with a proactive can do attitude and flexibility to adapt the role as the organisation s needs evolve Experience coordinating IT services, suppliers or technology projects within a small to medium-sized organisation Strong organisational skills and stakeholder management experience Clear and confident communicator, able to translate technical issues for non-technical staff Working knowledge of common business IT systems including Microsoft 365, cloud services, CRMs, and basic networking concepts Good understanding of information security and data protection principles (e.g. multi-factor authentication, backups, GDPR) Comfortable working independently and managing competing priorities effectively Comfortable working in the presence of dogs Desirable Experience working within the charity or third sector Experience of working with Managed Service Providers or outsourced IT support models Familiarity with website content management systems and CRM/database suppliers Basic experience in budgeting or procurement processes IT project management experience Knowledge & Skills DESIRABLE Ability to work independently and exercise sound judgement in a fast-paced and evolving environment Ability to build and maintain effective working relationships across teams Strong attention to detail and ability to maintain confidentiality Proficiency in using Microsoft Office applications Highly effective written and verbal communication skills Good influencing and negotiation skills Ability to support and guide colleagues in IT-related matters, fostering a collaborative and solution-focused approach Other Requirements A full current driving license Comfortable with dogs in the workplace/office DIVERITY, EQUALITY & INCLUSION We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. Values & Behaviours Working at Medical Detection Dogs will be a richly rewarding experience. Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team: We are respectful. We stay positive. We strive for excellence. We communicate and listen. We are ambassadors. We are one team. And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Functional Analyst - Finance Systems to join our growing team. This is a functional systems analyst role within the UK FinSys team, supporting the bespoke UK billing system. The role requires close coordination across Finance, Technology, and external vendors, as billing data flows through multiple integrated systems. The ideal candidate will have a strong understanding of data flow, excellent problem-solving skills, and the ability to translate business needs into functional solutions. Experience with SQL, PeopleSoft, or .NET is advantageous but not essential. Day to Day You'll Be: System Analysis & Support Serve as the primary functional expert for the UK billing system. Partner with operational finance teams to understand issues and identify opportunities. Collaborate with technical teams to investigate and resolve system-related problems. Process Improvement Identify and implement opportunities to streamline billing workflows and reduce manual effort. Work with finance stakeholders to improve reporting, reconciliation, and audit capabilities. Change Management Document business requirements and translate them into functional specifications. Lead system upgrades, enhancements, and configuration changes. Manage test environments, coordinate testing, and oversee production deployments. Prepare cost-benefit analyses to support change approvals and budget requests. Create and maintain user guides and training materials. Stakeholder Engagement Liaise with Finance, IT, and external vendors to ensure system integrity and compliance. Provide training and support to end-users, promoting best practices and system adoption. Data & Reporting Support data extraction and analysis for billing, revenue recognition, and audit purposes. Ensure data quality and consistency across integrated finance systems Essential Skills & Experience: Experience working with high-volume billing systems or customer contract data. Strong analytical skills, with the ability to investigate and reconcile complex data sets. Excellent communication skills, with the ability to explain technical concepts to non-technical audiences. Proven ability to coordinate across multiple teams to drive resolution and improvements. Familiarity with SQL and relational databases is beneficial. Understanding of the software development lifecycle and experience in system testing. Prior experience as a Functional Analyst or similar role within finance systems. Solid understanding of billing processes, revenue cycles, and financial controls. Essential Skills & Experience: Experience working with high-volume billing systems or customer contract data. Strong analytical skills, with the ability to investigate and reconcile complex data sets. Excellent communication skills, with the ability to explain technical concepts to non-technical audiences. Proven ability to coordinate across multiple teams to drive resolution and improvements. Familiarity with SQL and relational databases is beneficial. Understanding of the software development lifecycle and experience in system testing. Prior experience as a Functional Analyst or similar role within finance systems. Solid understanding of billing processes, revenue cycles, and financial controls. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. , Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Analyst, Corporate Systems
15/10/2025
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Functional Analyst - Finance Systems to join our growing team. This is a functional systems analyst role within the UK FinSys team, supporting the bespoke UK billing system. The role requires close coordination across Finance, Technology, and external vendors, as billing data flows through multiple integrated systems. The ideal candidate will have a strong understanding of data flow, excellent problem-solving skills, and the ability to translate business needs into functional solutions. Experience with SQL, PeopleSoft, or .NET is advantageous but not essential. Day to Day You'll Be: System Analysis & Support Serve as the primary functional expert for the UK billing system. Partner with operational finance teams to understand issues and identify opportunities. Collaborate with technical teams to investigate and resolve system-related problems. Process Improvement Identify and implement opportunities to streamline billing workflows and reduce manual effort. Work with finance stakeholders to improve reporting, reconciliation, and audit capabilities. Change Management Document business requirements and translate them into functional specifications. Lead system upgrades, enhancements, and configuration changes. Manage test environments, coordinate testing, and oversee production deployments. Prepare cost-benefit analyses to support change approvals and budget requests. Create and maintain user guides and training materials. Stakeholder Engagement Liaise with Finance, IT, and external vendors to ensure system integrity and compliance. Provide training and support to end-users, promoting best practices and system adoption. Data & Reporting Support data extraction and analysis for billing, revenue recognition, and audit purposes. Ensure data quality and consistency across integrated finance systems Essential Skills & Experience: Experience working with high-volume billing systems or customer contract data. Strong analytical skills, with the ability to investigate and reconcile complex data sets. Excellent communication skills, with the ability to explain technical concepts to non-technical audiences. Proven ability to coordinate across multiple teams to drive resolution and improvements. Familiarity with SQL and relational databases is beneficial. Understanding of the software development lifecycle and experience in system testing. Prior experience as a Functional Analyst or similar role within finance systems. Solid understanding of billing processes, revenue cycles, and financial controls. Essential Skills & Experience: Experience working with high-volume billing systems or customer contract data. Strong analytical skills, with the ability to investigate and reconcile complex data sets. Excellent communication skills, with the ability to explain technical concepts to non-technical audiences. Proven ability to coordinate across multiple teams to drive resolution and improvements. Familiarity with SQL and relational databases is beneficial. Understanding of the software development lifecycle and experience in system testing. Prior experience as a Functional Analyst or similar role within finance systems. Solid understanding of billing processes, revenue cycles, and financial controls. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. , Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Analyst, Corporate Systems
Introduction At RSA, we believe insurance is about people, not things. We provide our inspiring colleagues the support and opportunity to grow together, shape the future, and win as a team. We are going through a transformation journey, providing our people with opportunity to be integral to improving our service and delivering better products to brokers and customers. We are a proud member of the Intact family, we feel part of something bigger, with a presence in North America, the UK and Europe. We have a bold ambition to become the best Commercial Lines business in the UK, demonstrated by our recent acquisition of NIG and Farmweb, allowing us to scale by leveraging our combined financial strength and importantly ensure our people feel the benefits of our joint capabilities. We are currently recruiting for a Lead Solution Data Architect to join our established and experienced Chief Information Office team here at RSA on a hybrid basis. Your Role RSA is undergoing a bold transformation to become the UK's leading commercial lines insurer, and data is at the heart of this ambition. We are implementing a demanding enterprise-wide data strategy that requires leadership, expertise and commitment to excellence. This role is pivotal in shaping and delivering solutions of high quality to enable the strategic business outcomes. The role leads the development of solution data architecture as a repeatable, scalable practice, ensuring that solution data models and designs are robust, consistent and aligned with enterprise standards. You will oversee a team of solution data architects, guiding them across multiple concurrent projects to deliver impactful solutions. Success in this role requires strong leadership and cross-functional collaboration. This includes aligning with the Enterprise Data Architecture arm of the team to ensure that data solutions fit well in the broader data landscape, as well as partnering with enterprise and solution architects in the wider organization. The role will also engage with the Chief Data Office, IT and business stakeholders, to ensure that data solutions are cohesive, compliant and strategically valuable. About You The responsibilities of this role include: Establish and Lead the Solution Data Architecture Practice Define and run solution data architecture as a repeatable, scalable discipline, including standards, templates, processes and clear role responsibilities (RACI) Ensure consistent and high-quality data design across projects, aligned with enterprise architecture principles. Solution Delivery and Stakeholder Engagement Partner with enterprise data architects and other roles to develop robust data plans Collaborate with enterprise architects, solution architects, delivery directors, project managers, platform owners and product managers to ensure fit-for-purpose solutions and successful outcomes. Solution Delivery and Stakeholder Engagement Orchestrate solution data architecture delivery across multiple projects Partner with enterprise data architects and other roles to develop robust data plans Ensure solution data models and designs meet quality standards and align with governance frameworks Continuous Improvement and Innovation Identify improvement opportunities and help shape new approaches to support evolving project needs We are also looking for the following technical skills: Leadership & Initiative : Proven ability to lead and develop a team, manage resourcing and capacity, and establish new capabilities from the ground up. Solution Data Architecture Expertise : Hands-on experience as a solution data architect, with a deep understanding of data modelling, integration patterns and architectural design. Stakeholder Engagement : Strong communication and collaboration skills, with the ability to work effectively across functions, geographies and seniority levels. Technical Knowledge : Solid understanding of data protection, software design and delivery methodologies, middleware, database management and data integration solutions. Hands-on experience with data modelling tools such as Erwin (required). Working knowledge of the Microsoft technology stack, including Azure Cloud, Databricks, Power BI, and awareness of Azure ML and AI trends. What we offer you At RSA we put our people first. We have adopted hybrid working as standard, to give you a better work/life balance and an excellent flexible working mindset. That is on top of a comprehensive range of benefits, including pension contributions of up to 11% looking after you now, and in the future. We will give you countless opportunities to continuously develop, alongside a diverse and passionate community of experts, the best the industry has to offer. You will be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise allows you to shape the future, win as a team, and grow with us. About Us We celebrate individuality and it is important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. We understand that home life is a priority and are happy to consider reduced hours or job shares. If you think you would be a great fit for us, but do not meet all the requirements of the role, please contact us as we would love to discuss how RSA could be the next step in your career journey. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. If you wish to be considered under the scheme then please answer yes to the question Do you wish to be considered under the Disability Confident Scheme? in RSAs application form Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Contact our recruitment team so we can work with you to support you throughout your application.
15/10/2025
Full time
Introduction At RSA, we believe insurance is about people, not things. We provide our inspiring colleagues the support and opportunity to grow together, shape the future, and win as a team. We are going through a transformation journey, providing our people with opportunity to be integral to improving our service and delivering better products to brokers and customers. We are a proud member of the Intact family, we feel part of something bigger, with a presence in North America, the UK and Europe. We have a bold ambition to become the best Commercial Lines business in the UK, demonstrated by our recent acquisition of NIG and Farmweb, allowing us to scale by leveraging our combined financial strength and importantly ensure our people feel the benefits of our joint capabilities. We are currently recruiting for a Lead Solution Data Architect to join our established and experienced Chief Information Office team here at RSA on a hybrid basis. Your Role RSA is undergoing a bold transformation to become the UK's leading commercial lines insurer, and data is at the heart of this ambition. We are implementing a demanding enterprise-wide data strategy that requires leadership, expertise and commitment to excellence. This role is pivotal in shaping and delivering solutions of high quality to enable the strategic business outcomes. The role leads the development of solution data architecture as a repeatable, scalable practice, ensuring that solution data models and designs are robust, consistent and aligned with enterprise standards. You will oversee a team of solution data architects, guiding them across multiple concurrent projects to deliver impactful solutions. Success in this role requires strong leadership and cross-functional collaboration. This includes aligning with the Enterprise Data Architecture arm of the team to ensure that data solutions fit well in the broader data landscape, as well as partnering with enterprise and solution architects in the wider organization. The role will also engage with the Chief Data Office, IT and business stakeholders, to ensure that data solutions are cohesive, compliant and strategically valuable. About You The responsibilities of this role include: Establish and Lead the Solution Data Architecture Practice Define and run solution data architecture as a repeatable, scalable discipline, including standards, templates, processes and clear role responsibilities (RACI) Ensure consistent and high-quality data design across projects, aligned with enterprise architecture principles. Solution Delivery and Stakeholder Engagement Partner with enterprise data architects and other roles to develop robust data plans Collaborate with enterprise architects, solution architects, delivery directors, project managers, platform owners and product managers to ensure fit-for-purpose solutions and successful outcomes. Solution Delivery and Stakeholder Engagement Orchestrate solution data architecture delivery across multiple projects Partner with enterprise data architects and other roles to develop robust data plans Ensure solution data models and designs meet quality standards and align with governance frameworks Continuous Improvement and Innovation Identify improvement opportunities and help shape new approaches to support evolving project needs We are also looking for the following technical skills: Leadership & Initiative : Proven ability to lead and develop a team, manage resourcing and capacity, and establish new capabilities from the ground up. Solution Data Architecture Expertise : Hands-on experience as a solution data architect, with a deep understanding of data modelling, integration patterns and architectural design. Stakeholder Engagement : Strong communication and collaboration skills, with the ability to work effectively across functions, geographies and seniority levels. Technical Knowledge : Solid understanding of data protection, software design and delivery methodologies, middleware, database management and data integration solutions. Hands-on experience with data modelling tools such as Erwin (required). Working knowledge of the Microsoft technology stack, including Azure Cloud, Databricks, Power BI, and awareness of Azure ML and AI trends. What we offer you At RSA we put our people first. We have adopted hybrid working as standard, to give you a better work/life balance and an excellent flexible working mindset. That is on top of a comprehensive range of benefits, including pension contributions of up to 11% looking after you now, and in the future. We will give you countless opportunities to continuously develop, alongside a diverse and passionate community of experts, the best the industry has to offer. You will be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise allows you to shape the future, win as a team, and grow with us. About Us We celebrate individuality and it is important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. We understand that home life is a priority and are happy to consider reduced hours or job shares. If you think you would be a great fit for us, but do not meet all the requirements of the role, please contact us as we would love to discuss how RSA could be the next step in your career journey. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. If you wish to be considered under the scheme then please answer yes to the question Do you wish to be considered under the Disability Confident Scheme? in RSAs application form Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Contact our recruitment team so we can work with you to support you throughout your application.
Empower transformation. Elevate your career. Be part of the best. Step into a Senior Expert role in SAP SuccessFactors where you'll design next-generation HR solutions, drive large-scale business transformation, and help shape the future of an award-winning global practice. As the top global SuccessFactors partner, you'll have the opportunity to deliver high-impact projects, collaborate with leading organisations across industries, and influence how businesses empower their people. Join a team that champions innovation, excellence, and growth. You'll gain access to the latest SAP technologies, continuous professional development, and a collaborative culture that values creativity, initiative, and ambition. Candidates must be able to work in the UK without restrictions The Role at a Glance: SAP SuccessFactors Senior Expert - Talent Management Home Working / Occasional Visits to Office and Client Sites as Required Up to £105,000 per annum Plus Benefits Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. Your Day-to-Day Responsibilities will include: • Own end-to-end delivery of complex, multi-stream SuccessFactors programmes, ensuring flawless execution, strategic alignment, and exceptional client outcomes. • Act as the senior SuccessFactors SME, steering engagements from discovery and design through to deployment, adoption, and post-go-live excellence. • Deliver strategic advisory and roadmap leadership, driving best practices, solution optimisation, and maximum ROI for client investments. • Lead cross-functional global teams - spanning functional, technical, and offshore resources - to ensure precision delivery and strong governance. • Build and nurture trusted C-level relationships, influencing key stakeholders to accelerate transformation and embed innovation. • Champion business growth through compelling client presentations, RFP leadership, solution design, and commercial strategy. • Drive continuous innovation, identifying opportunities for automation, process improvement, and emerging SAP technology adoption. • Empower internal teams through mentorship, coaching, and knowledge-sharing, strengthening collective capability. • Represent our organisation as a thought leader - shaping the market through events, webinars, whitepapers, blogs, and SAP community engagement. About you: • 8+ years of SAP HCM / SuccessFactors experience, with deep, hands-on expertise across at least two core modules: o Compensation & Variable Pay o Learning Management System (LMS) o Performance & Goals o Succession & Development • Cross-functional fluency across modules such as Employee Central, Talent Intelligence Hub, and Recruitment & Onboarding. • Proven track record of leading multiple end-to-end SuccessFactors implementations - including large-scale, multi-country deployments. • SAP Certified Professional, with additional certifications across complementary SuccessFactors modules. • Extensive experience in data migration, integrations (SAP BTP, middleware), and advanced People Analytics (People Stories / Stories in People Analytics). • Strong command of SuccessFactors implementation methodology, driving full project lifecycles with disciplined risk and issue management. • Strategic leader and trusted advisor, skilled at influencing senior stakeholders and driving alignment across complex programmes. • Commercially astute, with hands-on experience in pre-sales, business case creation, and solution design. • Exceptional communicator and facilitator, adept at translating technical complexity into clear, actionable business insight. • Innovation-focused, continuously exploring new HR tech trends and SAP roadmap opportunities to enhance value delivery. • People developer and mentor, known for coaching teams and building high-performance delivery cultures. • Proactive and outcome-driven, excelling in fast-paced, client-facing environments with multiple competing priorities. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
15/10/2025
Full time
Empower transformation. Elevate your career. Be part of the best. Step into a Senior Expert role in SAP SuccessFactors where you'll design next-generation HR solutions, drive large-scale business transformation, and help shape the future of an award-winning global practice. As the top global SuccessFactors partner, you'll have the opportunity to deliver high-impact projects, collaborate with leading organisations across industries, and influence how businesses empower their people. Join a team that champions innovation, excellence, and growth. You'll gain access to the latest SAP technologies, continuous professional development, and a collaborative culture that values creativity, initiative, and ambition. Candidates must be able to work in the UK without restrictions The Role at a Glance: SAP SuccessFactors Senior Expert - Talent Management Home Working / Occasional Visits to Office and Client Sites as Required Up to £105,000 per annum Plus Benefits Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. Your Day-to-Day Responsibilities will include: • Own end-to-end delivery of complex, multi-stream SuccessFactors programmes, ensuring flawless execution, strategic alignment, and exceptional client outcomes. • Act as the senior SuccessFactors SME, steering engagements from discovery and design through to deployment, adoption, and post-go-live excellence. • Deliver strategic advisory and roadmap leadership, driving best practices, solution optimisation, and maximum ROI for client investments. • Lead cross-functional global teams - spanning functional, technical, and offshore resources - to ensure precision delivery and strong governance. • Build and nurture trusted C-level relationships, influencing key stakeholders to accelerate transformation and embed innovation. • Champion business growth through compelling client presentations, RFP leadership, solution design, and commercial strategy. • Drive continuous innovation, identifying opportunities for automation, process improvement, and emerging SAP technology adoption. • Empower internal teams through mentorship, coaching, and knowledge-sharing, strengthening collective capability. • Represent our organisation as a thought leader - shaping the market through events, webinars, whitepapers, blogs, and SAP community engagement. About you: • 8+ years of SAP HCM / SuccessFactors experience, with deep, hands-on expertise across at least two core modules: o Compensation & Variable Pay o Learning Management System (LMS) o Performance & Goals o Succession & Development • Cross-functional fluency across modules such as Employee Central, Talent Intelligence Hub, and Recruitment & Onboarding. • Proven track record of leading multiple end-to-end SuccessFactors implementations - including large-scale, multi-country deployments. • SAP Certified Professional, with additional certifications across complementary SuccessFactors modules. • Extensive experience in data migration, integrations (SAP BTP, middleware), and advanced People Analytics (People Stories / Stories in People Analytics). • Strong command of SuccessFactors implementation methodology, driving full project lifecycles with disciplined risk and issue management. • Strategic leader and trusted advisor, skilled at influencing senior stakeholders and driving alignment across complex programmes. • Commercially astute, with hands-on experience in pre-sales, business case creation, and solution design. • Exceptional communicator and facilitator, adept at translating technical complexity into clear, actionable business insight. • Innovation-focused, continuously exploring new HR tech trends and SAP roadmap opportunities to enhance value delivery. • People developer and mentor, known for coaching teams and building high-performance delivery cultures. • Proactive and outcome-driven, excelling in fast-paced, client-facing environments with multiple competing priorities. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Job Specification Role Title: Technical Applications Manager Business Area: Business Support Reporting To: Head of Enterprise Applications Location: Remote (with travel to Warwick and other UK sites as required) Rate: TBC 6 months with potential extension Role Purpose The Technical Applications Manager will lead the Enterprise Applications product team, responsible for managing the day-to-day service, maintenance, and delivery of minor system enhancements across a complex enterprise application landscape. The role will play a key part in driving continuous improvement, leading technical upgrades, and supporting integration activities as part of the wider business transformation. Key Responsibilities Lead the delivery of the Enterprise Applications service to ensure technology supports the overall business strategy. Manage a team of internal staff and external partners responsible for the development, implementation, and support of enterprise applications. Mentor and develop team members including solution architects, product owners, engineers, and business analysts to foster a culture of innovation, accountability, and high performance. Oversee day-to-day operations of enterprise applications, ensuring reliable and efficient service delivery. Maintain and optimise key enterprise systems such as: ERP: Oracle E-Business Suite CRM: Salesforce HR: Oracle HCM Document Management: Oracle WebCenter Plus, other business-critical applications as required. Develop and maintain technical application roadmaps, scheduling upgrades to maintain security compliance and evergreen software versions. Lead Business Continuity and Disaster Recovery planning and testing to ensure application resilience. Manage third-party vendor relationships and strategic partners through regular engagement and quarterly business reviews. Collaborate with cross-functional teams, including business leaders, IT, and departmental heads, to deliver fit-for-purpose application solutions that enhance operational effectiveness. Ensure all enterprise application processes comply with IT General Controls (ITGC) , internal governance standards, and data protection regulations. Implement and maintain strong security controls to protect data integrity and mitigate cyber risks. Oversee financial management and FinOps operations, including SaaS subscriptions, capital and operational expenditure, and vendor performance management. Experience and Skills Required Proven experience leading enterprise application teams in a complex business environment. Strong technical background with deep knowledge of IT systems, integrations, and application architecture. Experience in leading application modernisation or digital transformation programmes. Excellent stakeholder management skills, with the ability to communicate and influence at all levels, including C-suite. Strategic mindset with the ability to adopt a hands-on approach when required. Demonstrable experience in vendor and partner management , ideally with Oracle and Salesforce ecosystems. Strong understanding of security, compliance, and governance frameworks. Commercial awareness and budget management experience. Personal Attributes Proactive, innovative, and outcome-focused. Confident leader with a collaborative and engaging management style. Able to manage competing priorities in a fast-paced environment. Committed to continuous improvement and operational excellence.
15/10/2025
Contractor
Job Specification Role Title: Technical Applications Manager Business Area: Business Support Reporting To: Head of Enterprise Applications Location: Remote (with travel to Warwick and other UK sites as required) Rate: TBC 6 months with potential extension Role Purpose The Technical Applications Manager will lead the Enterprise Applications product team, responsible for managing the day-to-day service, maintenance, and delivery of minor system enhancements across a complex enterprise application landscape. The role will play a key part in driving continuous improvement, leading technical upgrades, and supporting integration activities as part of the wider business transformation. Key Responsibilities Lead the delivery of the Enterprise Applications service to ensure technology supports the overall business strategy. Manage a team of internal staff and external partners responsible for the development, implementation, and support of enterprise applications. Mentor and develop team members including solution architects, product owners, engineers, and business analysts to foster a culture of innovation, accountability, and high performance. Oversee day-to-day operations of enterprise applications, ensuring reliable and efficient service delivery. Maintain and optimise key enterprise systems such as: ERP: Oracle E-Business Suite CRM: Salesforce HR: Oracle HCM Document Management: Oracle WebCenter Plus, other business-critical applications as required. Develop and maintain technical application roadmaps, scheduling upgrades to maintain security compliance and evergreen software versions. Lead Business Continuity and Disaster Recovery planning and testing to ensure application resilience. Manage third-party vendor relationships and strategic partners through regular engagement and quarterly business reviews. Collaborate with cross-functional teams, including business leaders, IT, and departmental heads, to deliver fit-for-purpose application solutions that enhance operational effectiveness. Ensure all enterprise application processes comply with IT General Controls (ITGC) , internal governance standards, and data protection regulations. Implement and maintain strong security controls to protect data integrity and mitigate cyber risks. Oversee financial management and FinOps operations, including SaaS subscriptions, capital and operational expenditure, and vendor performance management. Experience and Skills Required Proven experience leading enterprise application teams in a complex business environment. Strong technical background with deep knowledge of IT systems, integrations, and application architecture. Experience in leading application modernisation or digital transformation programmes. Excellent stakeholder management skills, with the ability to communicate and influence at all levels, including C-suite. Strategic mindset with the ability to adopt a hands-on approach when required. Demonstrable experience in vendor and partner management , ideally with Oracle and Salesforce ecosystems. Strong understanding of security, compliance, and governance frameworks. Commercial awareness and budget management experience. Personal Attributes Proactive, innovative, and outcome-focused. Confident leader with a collaborative and engaging management style. Able to manage competing priorities in a fast-paced environment. Committed to continuous improvement and operational excellence.
Location: Marlow x2 per week Salary: 30,000 - 35,000 Core Responsibilities Platform Management & Maintenance Act as the main administrator for the HubSpot portal, overseeing user access, security settings, system configurations, and overall platform health. Stay current with new HubSpot features and updates; share knowledge and train internal teams on best practices. Manage the HubSpot product task board, prioritizing and resolving incoming requests, issues, and enhancement suggestions (experience with Jira is advantageous). Troubleshoot and resolve technical or configuration issues within HubSpot. Conduct regular system maintenance, document workflows and configurations, and ensure sustainable, future-proof operations. Data Integrity & Management Take ownership of data accuracy, consistency, and reliability within HubSpot. Oversee data imports, exports, and deduplication efforts, implementing strong data governance practices. Maintain correct usage of HubSpot properties to ensure high-quality data capture. Perform ongoing data cleansing and validation. Manage regular uploads of key datasets (e.g., Deal data), ensuring accurate mapping and consistency. Workflows, Sequences & Automation Design, build, and refine automated workflows and sequences across Marketing, Sales, and Service Hubs to streamline customer journeys. Continuously review and update automations to ensure relevance and effectiveness. Maintain sequence documentation, mapping customer journey impacts and ensuring associated content is accurate and up to date. Optimize chat workflows to enhance lead capture and customer engagement. Contribute to maintaining comprehensive documentation of automated customer journey processes. Reporting & Optimisation Develop and maintain dashboards and reports tracking key metrics such as sales performance, pipeline health, marketing effectiveness, and service activity. Analyse CRM data to identify trends, inefficiencies, and improvement opportunities that drive sales performance and revenue growth. Evaluate platform usage regularly and recommend data-driven enhancements to improve team productivity and system efficiency. User Management, Training & Support Manage user permissions, roles, and access levels to maintain system security and usability. Deliver ongoing training sessions and one-on-one coaching to improve adoption and best practice usage across teams. Provide responsive support, addressing user issues and offering clear guidance on CRM functionality. Collaboration & Stakeholder Engagement Partner with HubSpot Account Managers to stay informed about updates and leverage their support for strategic or technical challenges. Collaborate with internal teams and departments to develop CRM-based solutions that address broader business needs. Brief external partners or developers on more complex customisation projects, ensuring clear requirements and validation of outcomes. Integrations & Project Work Manage and optimise integrations between HubSpot and other key business systems to ensure seamless data connectivity. Lead or contribute to CRM-related projects, supporting continuous improvement and cross-platform integration initiatives. Required Knowledge & Skills Strong understanding of CRM principles and best practices. Proven experience managing and maintaining data quality within a CRM environment. Demonstrated ability to design and optimise automated workflows and processes. Skilled in creating reports and analysing data to generate actionable insights. Excellent problem-solving skills and keen attention to detail. Clear communicator with the ability to train and support users of varying technical expertise. Strong project management and prioritisation abilities in a fast-paced environment. Adaptability to evolving business needs and technologies. Knowledge of marketing automation and CRM-driven sales processes. Commitment to continuous learning, staying current with HubSpot updates and industry trends.
14/10/2025
Full time
Location: Marlow x2 per week Salary: 30,000 - 35,000 Core Responsibilities Platform Management & Maintenance Act as the main administrator for the HubSpot portal, overseeing user access, security settings, system configurations, and overall platform health. Stay current with new HubSpot features and updates; share knowledge and train internal teams on best practices. Manage the HubSpot product task board, prioritizing and resolving incoming requests, issues, and enhancement suggestions (experience with Jira is advantageous). Troubleshoot and resolve technical or configuration issues within HubSpot. Conduct regular system maintenance, document workflows and configurations, and ensure sustainable, future-proof operations. Data Integrity & Management Take ownership of data accuracy, consistency, and reliability within HubSpot. Oversee data imports, exports, and deduplication efforts, implementing strong data governance practices. Maintain correct usage of HubSpot properties to ensure high-quality data capture. Perform ongoing data cleansing and validation. Manage regular uploads of key datasets (e.g., Deal data), ensuring accurate mapping and consistency. Workflows, Sequences & Automation Design, build, and refine automated workflows and sequences across Marketing, Sales, and Service Hubs to streamline customer journeys. Continuously review and update automations to ensure relevance and effectiveness. Maintain sequence documentation, mapping customer journey impacts and ensuring associated content is accurate and up to date. Optimize chat workflows to enhance lead capture and customer engagement. Contribute to maintaining comprehensive documentation of automated customer journey processes. Reporting & Optimisation Develop and maintain dashboards and reports tracking key metrics such as sales performance, pipeline health, marketing effectiveness, and service activity. Analyse CRM data to identify trends, inefficiencies, and improvement opportunities that drive sales performance and revenue growth. Evaluate platform usage regularly and recommend data-driven enhancements to improve team productivity and system efficiency. User Management, Training & Support Manage user permissions, roles, and access levels to maintain system security and usability. Deliver ongoing training sessions and one-on-one coaching to improve adoption and best practice usage across teams. Provide responsive support, addressing user issues and offering clear guidance on CRM functionality. Collaboration & Stakeholder Engagement Partner with HubSpot Account Managers to stay informed about updates and leverage their support for strategic or technical challenges. Collaborate with internal teams and departments to develop CRM-based solutions that address broader business needs. Brief external partners or developers on more complex customisation projects, ensuring clear requirements and validation of outcomes. Integrations & Project Work Manage and optimise integrations between HubSpot and other key business systems to ensure seamless data connectivity. Lead or contribute to CRM-related projects, supporting continuous improvement and cross-platform integration initiatives. Required Knowledge & Skills Strong understanding of CRM principles and best practices. Proven experience managing and maintaining data quality within a CRM environment. Demonstrated ability to design and optimise automated workflows and processes. Skilled in creating reports and analysing data to generate actionable insights. Excellent problem-solving skills and keen attention to detail. Clear communicator with the ability to train and support users of varying technical expertise. Strong project management and prioritisation abilities in a fast-paced environment. Adaptability to evolving business needs and technologies. Knowledge of marketing automation and CRM-driven sales processes. Commitment to continuous learning, staying current with HubSpot updates and industry trends.
Empower transformation. Elevate your career. Be part of the best. Step into a Senior Expert role in SAP SuccessFactors where you ll design next-generation HR solutions, drive large-scale business transformation, and help shape the future of an award-winning global practice. As the top global SuccessFactors partner, you ll have the opportunity to deliver high-impact projects, collaborate with leading organisations across industries, and influence how businesses empower their people. Join a team that champions innovation, excellence, and growth. You ll gain access to the latest SAP technologies, continuous professional development, and a collaborative culture that values creativity, initiative, and ambition. Candidates must be able to work in the UK without restrictions The Role at a Glance: SAP SuccessFactors Senior Expert Talent Management Home Working / Occasional Visits to Office and Client Sites as Required Up to £105,000 per annum Plus Benefits Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. Your Day-to-Day Responsibilities will include: • Own end-to-end delivery of complex, multi-stream SuccessFactors programmes, ensuring flawless execution, strategic alignment, and exceptional client outcomes. • Act as the senior SuccessFactors SME, steering engagements from discovery and design through to deployment, adoption, and post-go-live excellence. • Deliver strategic advisory and roadmap leadership, driving best practices, solution optimisation, and maximum ROI for client investments. • Lead cross-functional global teams - spanning functional, technical, and offshore resources - to ensure precision delivery and strong governance. • Build and nurture trusted C-level relationships, influencing key stakeholders to accelerate transformation and embed innovation. • Champion business growth through compelling client presentations, RFP leadership, solution design, and commercial strategy. • Drive continuous innovation, identifying opportunities for automation, process improvement, and emerging SAP technology adoption. • Empower internal teams through mentorship, coaching, and knowledge-sharing, strengthening collective capability. • Represent our organisation as a thought leader - shaping the market through events, webinars, whitepapers, blogs, and SAP community engagement. About you: • 8+ years of SAP HCM / SuccessFactors experience, with deep, hands-on expertise across at least two core modules: o Compensation & Variable Pay o Learning Management System (LMS) o Performance & Goals o Succession & Development • Cross-functional fluency across modules such as Employee Central, Talent Intelligence Hub, and Recruitment & Onboarding. • Proven track record of leading multiple end-to-end SuccessFactors implementations - including large-scale, multi-country deployments. • SAP Certified Professional, with additional certifications across complementary SuccessFactors modules. • Extensive experience in data migration, integrations (SAP BTP, middleware), and advanced People Analytics (People Stories / Stories in People Analytics). • Strong command of SuccessFactors implementation methodology, driving full project lifecycles with disciplined risk and issue management. • Strategic leader and trusted advisor, skilled at influencing senior stakeholders and driving alignment across complex programmes. • Commercially astute, with hands-on experience in pre-sales, business case creation, and solution design. • Exceptional communicator and facilitator, adept at translating technical complexity into clear, actionable business insight. • Innovation-focused, continuously exploring new HR tech trends and SAP roadmap opportunities to enhance value delivery. • People developer and mentor, known for coaching teams and building high-performance delivery cultures. • Proactive and outcome-driven, excelling in fast-paced, client-facing environments with multiple competing priorities. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
14/10/2025
Full time
Empower transformation. Elevate your career. Be part of the best. Step into a Senior Expert role in SAP SuccessFactors where you ll design next-generation HR solutions, drive large-scale business transformation, and help shape the future of an award-winning global practice. As the top global SuccessFactors partner, you ll have the opportunity to deliver high-impact projects, collaborate with leading organisations across industries, and influence how businesses empower their people. Join a team that champions innovation, excellence, and growth. You ll gain access to the latest SAP technologies, continuous professional development, and a collaborative culture that values creativity, initiative, and ambition. Candidates must be able to work in the UK without restrictions The Role at a Glance: SAP SuccessFactors Senior Expert Talent Management Home Working / Occasional Visits to Office and Client Sites as Required Up to £105,000 per annum Plus Benefits Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. Your Day-to-Day Responsibilities will include: • Own end-to-end delivery of complex, multi-stream SuccessFactors programmes, ensuring flawless execution, strategic alignment, and exceptional client outcomes. • Act as the senior SuccessFactors SME, steering engagements from discovery and design through to deployment, adoption, and post-go-live excellence. • Deliver strategic advisory and roadmap leadership, driving best practices, solution optimisation, and maximum ROI for client investments. • Lead cross-functional global teams - spanning functional, technical, and offshore resources - to ensure precision delivery and strong governance. • Build and nurture trusted C-level relationships, influencing key stakeholders to accelerate transformation and embed innovation. • Champion business growth through compelling client presentations, RFP leadership, solution design, and commercial strategy. • Drive continuous innovation, identifying opportunities for automation, process improvement, and emerging SAP technology adoption. • Empower internal teams through mentorship, coaching, and knowledge-sharing, strengthening collective capability. • Represent our organisation as a thought leader - shaping the market through events, webinars, whitepapers, blogs, and SAP community engagement. About you: • 8+ years of SAP HCM / SuccessFactors experience, with deep, hands-on expertise across at least two core modules: o Compensation & Variable Pay o Learning Management System (LMS) o Performance & Goals o Succession & Development • Cross-functional fluency across modules such as Employee Central, Talent Intelligence Hub, and Recruitment & Onboarding. • Proven track record of leading multiple end-to-end SuccessFactors implementations - including large-scale, multi-country deployments. • SAP Certified Professional, with additional certifications across complementary SuccessFactors modules. • Extensive experience in data migration, integrations (SAP BTP, middleware), and advanced People Analytics (People Stories / Stories in People Analytics). • Strong command of SuccessFactors implementation methodology, driving full project lifecycles with disciplined risk and issue management. • Strategic leader and trusted advisor, skilled at influencing senior stakeholders and driving alignment across complex programmes. • Commercially astute, with hands-on experience in pre-sales, business case creation, and solution design. • Exceptional communicator and facilitator, adept at translating technical complexity into clear, actionable business insight. • Innovation-focused, continuously exploring new HR tech trends and SAP roadmap opportunities to enhance value delivery. • People developer and mentor, known for coaching teams and building high-performance delivery cultures. • Proactive and outcome-driven, excelling in fast-paced, client-facing environments with multiple competing priorities. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Job Title: Systems Manager / Systems Owner Contract: 6 months (Inside IR35) Location: Coventry (3 days per week on-site) Start Date: ASAP Rate: £450 to £550 per day About the Role: We are seeking an experienced Systems Manager / Systems Owner to take full ownership of a SaaS system a specialised AI-driven smart platform used in the Utilities sector. As the System Owner you will be responsible for ensuring the ongoing service, performance, and reliability of the platform. You will also act as the key liaison between technical teams and the commercial function, ensuring operational alignment with contractual commitments. Key Responsibilities: Act as the System Owner, taking full accountability for its performance and availability. Manage vendor relationships and support escalations where required. Work closely with the Commercial Team to understand and manage contractual agreements related to the system. Identify opportunities for service improvement and ensure system compliance with organisational standards. Coordinate any upgrades, patches, or enhancements in line with business needs. Provide reporting and updates to stakeholders as required. Skills & Experience: Proven experience in systems management or ownership roles. Strong understanding of IT service management principles and system lifecycle management. Excellent stakeholder engagement and communication skills. Experience working with commercial or contractual agreements relating to technology services. Ability to work autonomously and make informed decisions. Knowledge of SaaS systems or similar environmental systems is advantageous but not essential. Experience working in regulated environments preferred. Additional Information: IR35 Status: Inside IR35 Working Pattern: 3 days per week on-site in Coventry (non negotiable) Duration: 6 month inititial contract
14/10/2025
Contractor
Job Title: Systems Manager / Systems Owner Contract: 6 months (Inside IR35) Location: Coventry (3 days per week on-site) Start Date: ASAP Rate: £450 to £550 per day About the Role: We are seeking an experienced Systems Manager / Systems Owner to take full ownership of a SaaS system a specialised AI-driven smart platform used in the Utilities sector. As the System Owner you will be responsible for ensuring the ongoing service, performance, and reliability of the platform. You will also act as the key liaison between technical teams and the commercial function, ensuring operational alignment with contractual commitments. Key Responsibilities: Act as the System Owner, taking full accountability for its performance and availability. Manage vendor relationships and support escalations where required. Work closely with the Commercial Team to understand and manage contractual agreements related to the system. Identify opportunities for service improvement and ensure system compliance with organisational standards. Coordinate any upgrades, patches, or enhancements in line with business needs. Provide reporting and updates to stakeholders as required. Skills & Experience: Proven experience in systems management or ownership roles. Strong understanding of IT service management principles and system lifecycle management. Excellent stakeholder engagement and communication skills. Experience working with commercial or contractual agreements relating to technology services. Ability to work autonomously and make informed decisions. Knowledge of SaaS systems or similar environmental systems is advantageous but not essential. Experience working in regulated environments preferred. Additional Information: IR35 Status: Inside IR35 Working Pattern: 3 days per week on-site in Coventry (non negotiable) Duration: 6 month inititial contract
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