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Queen Alexandra Charity
IT Systems Engineer
Queen Alexandra Charity Harborne, Birmingham, UK
We are looking for a proactive and values driven IT Systems Engineer to design, secure, and maintain business-critical systems. To work closely with QACE and QAC to support the following environments; 1. QAC – Enterprises – All Formats, which is a transcription service with a separate IT infrastructure to maintain industry standards (e.g. PCI DSS, ISO27001, Cyber Essentials). 2. Queen Alexandra Charity– the wider organisation, which includes QAC College (education environment). While the primary focus is expected to be on QACE, there may be periods where the emphasis shifts toward QAC, working with the QAC IT team to provide technical expertise, guidance and support depending on business needs. Salary £41885.48 - £51,717.12 p.a* (PP22 – M9) *Dependant on qualifications, knowledge & experience. Hours 37 hours per week/52 weeks per year These hours would be actioned any time between 7.00am to 19.00pm Participation in out of hours emergency work to support critical systems (out of hours work may include, evenings and/or weekends). Interview Date - Monday 11th May 2026 Essential Criteria Relevant industry qualifications (e.g., MSP, Security+, CCNA, Palo Alto) 5+ years' experience building, administrating, hardening, upgrades, troubleshooting; o Backup infrastructure o Network Infrastructure (inc network segmentation) o Servers (Hyper v, Windows, Linux) o Cloud Services (e.g. Entra, MS365) o On prem Services (Active Directory, SIEM, Print, Access Control, CCTV) o Perform hardware lifecycle tasks, including OS installation and upgrades, patch management, development, security hardening and testing compatibility (Windows 11, Windows server, NAS, Network Infrastructure) o Manage software licenses Practical experience of: o Cyber Security best practices § SIEM, Identify Access Management, TLS, certificates, HSM/key management basics, and secure cipher suites, Endpoint Protection, vulnerability assessment and Patch Management. Demonstrable knowledge of PCI DSS and ISO 27001 concepts Security-first mindset, with strong problem-solving skills and attention to detail  Ability to interpret standards and translate them into practical, automated controls Strong written and verbal communication skills  Able to produce high quality, clear documentation and guidance Ability to manage key stakeholder relationships across a range of functions (Operations, Security, Audit) Action-orientated, with the ability to take ownership. Comfortable operating in high-availability environments Strong commitment to equality, diversity and inclusion. Identifies with and demonstrates QAC Vision and Values and FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement) Ability to work flexibly, including as part of out of hours cover  Car driver, clean current driving licence and access to own vehicle  For a full account please refer to the job description found on the QAC Website  
22/04/2026
Full time
We are looking for a proactive and values driven IT Systems Engineer to design, secure, and maintain business-critical systems. To work closely with QACE and QAC to support the following environments; 1. QAC – Enterprises – All Formats, which is a transcription service with a separate IT infrastructure to maintain industry standards (e.g. PCI DSS, ISO27001, Cyber Essentials). 2. Queen Alexandra Charity– the wider organisation, which includes QAC College (education environment). While the primary focus is expected to be on QACE, there may be periods where the emphasis shifts toward QAC, working with the QAC IT team to provide technical expertise, guidance and support depending on business needs. Salary £41885.48 - £51,717.12 p.a* (PP22 – M9) *Dependant on qualifications, knowledge & experience. Hours 37 hours per week/52 weeks per year These hours would be actioned any time between 7.00am to 19.00pm Participation in out of hours emergency work to support critical systems (out of hours work may include, evenings and/or weekends). Interview Date - Monday 11th May 2026 Essential Criteria Relevant industry qualifications (e.g., MSP, Security+, CCNA, Palo Alto) 5+ years' experience building, administrating, hardening, upgrades, troubleshooting; o Backup infrastructure o Network Infrastructure (inc network segmentation) o Servers (Hyper v, Windows, Linux) o Cloud Services (e.g. Entra, MS365) o On prem Services (Active Directory, SIEM, Print, Access Control, CCTV) o Perform hardware lifecycle tasks, including OS installation and upgrades, patch management, development, security hardening and testing compatibility (Windows 11, Windows server, NAS, Network Infrastructure) o Manage software licenses Practical experience of: o Cyber Security best practices § SIEM, Identify Access Management, TLS, certificates, HSM/key management basics, and secure cipher suites, Endpoint Protection, vulnerability assessment and Patch Management. Demonstrable knowledge of PCI DSS and ISO 27001 concepts Security-first mindset, with strong problem-solving skills and attention to detail  Ability to interpret standards and translate them into practical, automated controls Strong written and verbal communication skills  Able to produce high quality, clear documentation and guidance Ability to manage key stakeholder relationships across a range of functions (Operations, Security, Audit) Action-orientated, with the ability to take ownership. Comfortable operating in high-availability environments Strong commitment to equality, diversity and inclusion. Identifies with and demonstrates QAC Vision and Values and FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement) Ability to work flexibly, including as part of out of hours cover  Car driver, clean current driving licence and access to own vehicle  For a full account please refer to the job description found on the QAC Website  
JJ Associates
IT Project Manager Enterprise Digitisation
JJ Associates City, Birmingham
Job Title IT Project Manager Location Remote (option for occasional office presence) Reports to (direct) Head of IT Operations Main role purpose: Our client, a UK based document management consulting company have established and as an exciting opportunity to join their IT Operations team as an IT Project Manager. Reporting to the Head of IT Operations, you will lead a portfolio of IT projects from initiation through to BAU handover, working with cross-functional teams to deliver on time, on budget and to a high standard of quality. The ideal candidate will bring demonstrable experience of delivering complex IT projects within a busy, fast-paced environment, combined with strong stakeholder management skills and a solid grasp of Agile, Waterfall and hybrid methodologies across the full project lifecycle. Roles and Responsibilities Plan and deliver IT projects end-to-end, defining scope, goals, deliverables, timelines, resources and budget, and managing each project through to successful BAU handover. Apply appropriate project management methodologies (Agile, Waterfall or hybrid), monitoring progress and adjusting plans as required to keep delivery on track and within budget. Identify, assess and mitigate project risks and issues, escalating to senior management where appropriate. Act as the primary point of contact for project stakeholders managing expectations, communicating changes and providing regular status reports to senior management and business sponsors. Maintain accurate and up-to-date project documentation, including plans, budgets, resource allocation, technical specifications and installation/configuration records. Ensure delivered projects meet agreed quality standards, business objectives and defined requirement criteria (e.g. functionality, uptime, customer SLAs and internal metrics). Create and manage Root Cause Analysis report and activities and use the company ticketing system to log, communicate and document project activity in a timely and professional manner. Foster a collaborative team environment that promotes transparency, accountability and productivity across project teams. Lead post-project reviews and lessons-learned sessions, championing continuous improvement and the adoption of best-practice tools and standards for project management across the organisation. Comply with all relevant company policies, procedures and compliance standards, including those relating to information security and quality management. Undertake occasional travel between locations as required. Qualifications or Equivalent experience required Minimum 5 years' experience in IT project management, with a proven track record of leading cross-functional teams and delivering complex technical initiatives. At least one recognised project management certification (e.g. PRINCE2, PMP). Strong working knowledge of Agile, Scrum, Waterfall and hybrid project management methodologies. Demonstrable experience of delivering projects within a formal change management framework. Working experience of enterprise IT technologies, with a good understanding of software development processes, infrastructure and technology stacks, and the ability to interpret and communicate technical requirements. Excellent organisational, prioritisation and time management skills, with the ability to work to tight deadlines. Commitment to continuous professional development and staying current with project management best practice. Eligibility to pass background checks and obtain the necessary security clearance. Desirable Scrum Master or other Agile-related certification. IT foundation-level certification (e.g. Cloud Fundamentals). Experience in business analytics and business impact analysis. Experience with process design frameworks (e.g. BPMN). Familiarity with enterprise architecture frameworks. Knowledge of infrastructure and application security. OTHER INFORMATION: CONTACT WITH OTHERS: Primarily: Other IT Technology teams Project Management Design Development Customer Service Service Delivery Sales functions Production Operations COMPLIANCE RESPONSIBILITIES Completion of all mandatory ISO management system and BS 10008 awareness training is required to be completed on annual basis. Compliance with ISO 9001 Quality Management, ISO 45001 Occupational Health & Safety, ISO 27001 Information Security, BS 10008 Evidential Weight & Legal Admissibility Management system requirements as defined in all applicable policies, procedures, and training & awareness requirements. Adherence to the company Acceptable Use Policy. Adhere to all Company Policies and Procedures contained in the Codes of Conduct, Information Security, Environmental, Health and Safety and Quality Management Systems Report any Health & Safety, Quality, Information Security, Environmental and Business Continuity & Disaster Recovery incidents to your supervisor/line manager.
30/05/2026
Full time
Job Title IT Project Manager Location Remote (option for occasional office presence) Reports to (direct) Head of IT Operations Main role purpose: Our client, a UK based document management consulting company have established and as an exciting opportunity to join their IT Operations team as an IT Project Manager. Reporting to the Head of IT Operations, you will lead a portfolio of IT projects from initiation through to BAU handover, working with cross-functional teams to deliver on time, on budget and to a high standard of quality. The ideal candidate will bring demonstrable experience of delivering complex IT projects within a busy, fast-paced environment, combined with strong stakeholder management skills and a solid grasp of Agile, Waterfall and hybrid methodologies across the full project lifecycle. Roles and Responsibilities Plan and deliver IT projects end-to-end, defining scope, goals, deliverables, timelines, resources and budget, and managing each project through to successful BAU handover. Apply appropriate project management methodologies (Agile, Waterfall or hybrid), monitoring progress and adjusting plans as required to keep delivery on track and within budget. Identify, assess and mitigate project risks and issues, escalating to senior management where appropriate. Act as the primary point of contact for project stakeholders managing expectations, communicating changes and providing regular status reports to senior management and business sponsors. Maintain accurate and up-to-date project documentation, including plans, budgets, resource allocation, technical specifications and installation/configuration records. Ensure delivered projects meet agreed quality standards, business objectives and defined requirement criteria (e.g. functionality, uptime, customer SLAs and internal metrics). Create and manage Root Cause Analysis report and activities and use the company ticketing system to log, communicate and document project activity in a timely and professional manner. Foster a collaborative team environment that promotes transparency, accountability and productivity across project teams. Lead post-project reviews and lessons-learned sessions, championing continuous improvement and the adoption of best-practice tools and standards for project management across the organisation. Comply with all relevant company policies, procedures and compliance standards, including those relating to information security and quality management. Undertake occasional travel between locations as required. Qualifications or Equivalent experience required Minimum 5 years' experience in IT project management, with a proven track record of leading cross-functional teams and delivering complex technical initiatives. At least one recognised project management certification (e.g. PRINCE2, PMP). Strong working knowledge of Agile, Scrum, Waterfall and hybrid project management methodologies. Demonstrable experience of delivering projects within a formal change management framework. Working experience of enterprise IT technologies, with a good understanding of software development processes, infrastructure and technology stacks, and the ability to interpret and communicate technical requirements. Excellent organisational, prioritisation and time management skills, with the ability to work to tight deadlines. Commitment to continuous professional development and staying current with project management best practice. Eligibility to pass background checks and obtain the necessary security clearance. Desirable Scrum Master or other Agile-related certification. IT foundation-level certification (e.g. Cloud Fundamentals). Experience in business analytics and business impact analysis. Experience with process design frameworks (e.g. BPMN). Familiarity with enterprise architecture frameworks. Knowledge of infrastructure and application security. OTHER INFORMATION: CONTACT WITH OTHERS: Primarily: Other IT Technology teams Project Management Design Development Customer Service Service Delivery Sales functions Production Operations COMPLIANCE RESPONSIBILITIES Completion of all mandatory ISO management system and BS 10008 awareness training is required to be completed on annual basis. Compliance with ISO 9001 Quality Management, ISO 45001 Occupational Health & Safety, ISO 27001 Information Security, BS 10008 Evidential Weight & Legal Admissibility Management system requirements as defined in all applicable policies, procedures, and training & awareness requirements. Adherence to the company Acceptable Use Policy. Adhere to all Company Policies and Procedures contained in the Codes of Conduct, Information Security, Environmental, Health and Safety and Quality Management Systems Report any Health & Safety, Quality, Information Security, Environmental and Business Continuity & Disaster Recovery incidents to your supervisor/line manager.
Discharge & Flow Operations Specialist
HCRG Care Group Paulton, Somerset
Operose-Health is seeking a motivated Band 3 Discharge and Flow Coordinator at Paulton Memorial Hospital. This role focuses on supporting safe, timely patient discharges and requires NVQ Level 3 in Care or Administration. Responsibilities include coordinating patient flow, maintaining communication across multidisciplinary teams, and managing administrative tasks. A salary ranging from £25,500 to £27,098 is offered, along with various well-being benefits, including access to learning and development opportunities. Apply by 21/05/2026.
30/05/2026
Full time
Operose-Health is seeking a motivated Band 3 Discharge and Flow Coordinator at Paulton Memorial Hospital. This role focuses on supporting safe, timely patient discharges and requires NVQ Level 3 in Care or Administration. Responsibilities include coordinating patient flow, maintaining communication across multidisciplinary teams, and managing administrative tasks. A salary ranging from £25,500 to £27,098 is offered, along with various well-being benefits, including access to learning and development opportunities. Apply by 21/05/2026.
London Office Experience & Facilities Coordinator
Zego
Zego is looking for a Workplace Experience & Facilities Co-ordinator to run daily operations at their London office. The role includes managing office supplies, health and safety compliance, and supporting events for employees. The ideal candidate should have experience in office coordination and event management, and possess strong organizational skills. A can-do attitude is essential, as this position is central to fostering a welcoming environment. This is a fully in-office position, from Monday to Friday, 8:30 am to 5:30 pm.
30/05/2026
Full time
Zego is looking for a Workplace Experience & Facilities Co-ordinator to run daily operations at their London office. The role includes managing office supplies, health and safety compliance, and supporting events for employees. The ideal candidate should have experience in office coordination and event management, and possess strong organizational skills. A can-do attitude is essential, as this position is central to fostering a welcoming environment. This is a fully in-office position, from Monday to Friday, 8:30 am to 5:30 pm.
Stott and May
Senior Ecommerce Trading Manager
Stott and May
Stott & May are partnering with a well-known high street retailer to hire a Senior Ecommerce Trading Manager, supporting the continued growth of their digital function. Location: London (Hybrid - 4 days onsite, 1 day remote) Salary: Competitive The Role Reporting into the Director of Ecommerce, this role will take full ownership of onsite trading performance across multiple digital channels, driving online sales and delivering sustained, profitable growth. Key responsibilities include: Owning and delivering online sales targets across web, app, and digital channels Leading trading strategy, including forecasting, promotional planning, and execution Managing peak trading periods and key commercial events with clear planning and analysis Ensuring alignment across Buying, Merchandising, Marketing, and Operations teams Overseeing onsite experience, including customer journey, UX, and merchandising optimisation Owning the onsite trading and content calendar to balance performance and brand storytelling Using data and analytics to drive insight-led trading decisions and continuous optimisation Leading and developing a high-performing ecommerce trading team Managing reporting, performance tracking, and communicating risks and opportunities to stakeholders Requirements Retail industry experience is essential Strong background in ecommerce trading within a fast-paced retail environment Proven experience owning online performance and delivering against sales targets Previous team management experience with the ability to develop and lead high-performing teams Strong commercial and analytical skills, with experience in forecasting and data-driven decision making Good understanding of onsite UX, CX, and how these impact conversion and revenue Advanced Excel skills and experience with analytics tools such as Google Analytics Strong stakeholder management and communication skills This is an opportunity to take ownership of onsite trading performance within a fast-paced retail environment, playing a key role in driving long-term ecommerce growth.
30/05/2026
Full time
Stott & May are partnering with a well-known high street retailer to hire a Senior Ecommerce Trading Manager, supporting the continued growth of their digital function. Location: London (Hybrid - 4 days onsite, 1 day remote) Salary: Competitive The Role Reporting into the Director of Ecommerce, this role will take full ownership of onsite trading performance across multiple digital channels, driving online sales and delivering sustained, profitable growth. Key responsibilities include: Owning and delivering online sales targets across web, app, and digital channels Leading trading strategy, including forecasting, promotional planning, and execution Managing peak trading periods and key commercial events with clear planning and analysis Ensuring alignment across Buying, Merchandising, Marketing, and Operations teams Overseeing onsite experience, including customer journey, UX, and merchandising optimisation Owning the onsite trading and content calendar to balance performance and brand storytelling Using data and analytics to drive insight-led trading decisions and continuous optimisation Leading and developing a high-performing ecommerce trading team Managing reporting, performance tracking, and communicating risks and opportunities to stakeholders Requirements Retail industry experience is essential Strong background in ecommerce trading within a fast-paced retail environment Proven experience owning online performance and delivering against sales targets Previous team management experience with the ability to develop and lead high-performing teams Strong commercial and analytical skills, with experience in forecasting and data-driven decision making Good understanding of onsite UX, CX, and how these impact conversion and revenue Advanced Excel skills and experience with analytics tools such as Google Analytics Strong stakeholder management and communication skills This is an opportunity to take ownership of onsite trading performance within a fast-paced retail environment, playing a key role in driving long-term ecommerce growth.
Deskside Support Engineer
Seven Investment Management LLP
Purpose As part of the IT Infrastructure team, the Deskside Support Engineer provides high quality first and second line technical support to end users across multiple office locations. The role is responsible for the delivery, installation, and maintenance of hardware and software, resolving complex technical issues, and acting as a trusted point of contact for IT related queries. The position also carries accountability for associated IT administration and documentation, ensuring consistency and efficiency across support processes. While primarily based at a main office location, the role requires flexibility to support other offices as business needs demand. Responsibilities Deliver first and second line support for the IT infrastructure as a priority, effectively managing demand through helpdesk tickets, telephone support, and on site walk ups, including Service and change requests Incident investigation and resolution Execution of scheduled daily, weekly, and monthly operational tasks Install, configure, and deploy hardware and software in line with agreed infrastructure standards and best practices Troubleshooting and fault reporting of end user devices Reporting progress to the IT Infrastructure Operations Manager, immediately escalating outages, major delays, and other serious issues Completing IT administration tasks to the defined standard, including but not limited to user account creation, group amendment, leavers process, and resource allocation Assisting and applying operating system updates and patches Maintaining and updating the Infrastructure team's documentation library Assisting with ensuring IT security policy and procedures are enforced and staff are aware of their contribution Providing out of hours support cover for application deployments and upgrades on a rota when required Act as an on site point of contact for third line support teams to assist with the resolution of incidents, performing activities such as patching, power cycles, and drive replacements as directed by third line teams Travel to various office locations on an ad hoc basis to provide on site end user support Work closely with colleagues to maintain a high performing team Assist in distributing knowledge amongst members of the Infrastructure team to aid personal development and improve the IT Infrastructure Maintain a technical advantage through continual training and personal development Understand the business strategy and contribute to the overall goals of the business through infrastructure development, improvement, and support About You Skills Excellent PC support skills, including broad knowledge of Windows Client OS, Office 365 apps and experience supporting 3rd party desktop applications Installing and configuring end user devices Ability to logically and methodically problem solve IT issues Experience with supporting Azure AD\Entra ID Experience with supporting and troubleshooting Microsoft 365 and Exchange Online Experience with supporting and troubleshooting Microsoft Teams Experience with supporting and troubleshooting Intune Experience installing and utilising server and desktop hardware Strong customer service skills Excellent written and oral communication skills Proven track record of delivering to commitments Knowledge of industry recognised IT and support practices Understanding of IT infrastructure technologies, including DNS, DHCP, routing, TCP/IP Qualifications Microsoft certifications in relation to M365, Intune, Entra ID\Azure are a distinct advantage
30/05/2026
Full time
Purpose As part of the IT Infrastructure team, the Deskside Support Engineer provides high quality first and second line technical support to end users across multiple office locations. The role is responsible for the delivery, installation, and maintenance of hardware and software, resolving complex technical issues, and acting as a trusted point of contact for IT related queries. The position also carries accountability for associated IT administration and documentation, ensuring consistency and efficiency across support processes. While primarily based at a main office location, the role requires flexibility to support other offices as business needs demand. Responsibilities Deliver first and second line support for the IT infrastructure as a priority, effectively managing demand through helpdesk tickets, telephone support, and on site walk ups, including Service and change requests Incident investigation and resolution Execution of scheduled daily, weekly, and monthly operational tasks Install, configure, and deploy hardware and software in line with agreed infrastructure standards and best practices Troubleshooting and fault reporting of end user devices Reporting progress to the IT Infrastructure Operations Manager, immediately escalating outages, major delays, and other serious issues Completing IT administration tasks to the defined standard, including but not limited to user account creation, group amendment, leavers process, and resource allocation Assisting and applying operating system updates and patches Maintaining and updating the Infrastructure team's documentation library Assisting with ensuring IT security policy and procedures are enforced and staff are aware of their contribution Providing out of hours support cover for application deployments and upgrades on a rota when required Act as an on site point of contact for third line support teams to assist with the resolution of incidents, performing activities such as patching, power cycles, and drive replacements as directed by third line teams Travel to various office locations on an ad hoc basis to provide on site end user support Work closely with colleagues to maintain a high performing team Assist in distributing knowledge amongst members of the Infrastructure team to aid personal development and improve the IT Infrastructure Maintain a technical advantage through continual training and personal development Understand the business strategy and contribute to the overall goals of the business through infrastructure development, improvement, and support About You Skills Excellent PC support skills, including broad knowledge of Windows Client OS, Office 365 apps and experience supporting 3rd party desktop applications Installing and configuring end user devices Ability to logically and methodically problem solve IT issues Experience with supporting Azure AD\Entra ID Experience with supporting and troubleshooting Microsoft 365 and Exchange Online Experience with supporting and troubleshooting Microsoft Teams Experience with supporting and troubleshooting Intune Experience installing and utilising server and desktop hardware Strong customer service skills Excellent written and oral communication skills Proven track record of delivering to commitments Knowledge of industry recognised IT and support practices Understanding of IT infrastructure technologies, including DNS, DHCP, routing, TCP/IP Qualifications Microsoft certifications in relation to M365, Intune, Entra ID\Azure are a distinct advantage
Guidant Global
Hospitality Assistant - Edinburgh
Guidant Global Edinburgh, Midlothian
Hospitality Assistant - Join Our Flexible Agency Team! Looking for a role that keeps you moving, lets you meet new people, and gives you the chance to shine in a busy, high end retail environment? We're searching for enthusiastic, reliable Hospitality Assistants to join our agency team and support one of the UK's leading luxury department stores. What You'll Be Doing As a key part of the hospitality team, you'll help keep operations running smoothly and create a spotless, welcoming environment. Your day to day will include: Maintaining clean and sanitised kitchen areas, including surfaces, sinks, stoves, and equipment. Sweeping, mopping, and staying on top of any spills to ensure a safe workspace. Washing cookware, utensils, and cutlery to keep service flowing. Managing waste and keeping back of house areas tidy. Assisting with clear food prep tasks, such as peeling and chopping vegetables. What We're Looking For Organised, efficient, and great at managing your time. Conscientious, proactive, and keen to learn. Adaptable, positive, and motivated in fast moving environments. A relationship builder with strong communication skills. Well presented, punctual, and confident representing a premium brand. Equipped with (or willing to complete) a Level 1 Food & Hygiene Certificate. Experienced in catering - enthusiasm matters more than experience! What You'll Get in Return Flexible working days (subject to demand). Holiday pay and pension opportunities. On site help and ongoing support. The chance to be part of a friendly, high performing agency team. Experience within an iconic, luxury retail environment. Ready to Join Us? If you're excited to take on a busy role with real variety and opportunities to grow, we'd like to hear from you. Apply today and start your journey with us! 0 hour contract, Temp contract. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
30/05/2026
Full time
Hospitality Assistant - Join Our Flexible Agency Team! Looking for a role that keeps you moving, lets you meet new people, and gives you the chance to shine in a busy, high end retail environment? We're searching for enthusiastic, reliable Hospitality Assistants to join our agency team and support one of the UK's leading luxury department stores. What You'll Be Doing As a key part of the hospitality team, you'll help keep operations running smoothly and create a spotless, welcoming environment. Your day to day will include: Maintaining clean and sanitised kitchen areas, including surfaces, sinks, stoves, and equipment. Sweeping, mopping, and staying on top of any spills to ensure a safe workspace. Washing cookware, utensils, and cutlery to keep service flowing. Managing waste and keeping back of house areas tidy. Assisting with clear food prep tasks, such as peeling and chopping vegetables. What We're Looking For Organised, efficient, and great at managing your time. Conscientious, proactive, and keen to learn. Adaptable, positive, and motivated in fast moving environments. A relationship builder with strong communication skills. Well presented, punctual, and confident representing a premium brand. Equipped with (or willing to complete) a Level 1 Food & Hygiene Certificate. Experienced in catering - enthusiasm matters more than experience! What You'll Get in Return Flexible working days (subject to demand). Holiday pay and pension opportunities. On site help and ongoing support. The chance to be part of a friendly, high performing agency team. Experience within an iconic, luxury retail environment. Ready to Join Us? If you're excited to take on a busy role with real variety and opportunities to grow, we'd like to hear from you. Apply today and start your journey with us! 0 hour contract, Temp contract. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
2nd/3rd Line IT Support
Onyx-Conseil
2/3 Line Support Spalding, Lincolnshire £30,000 - £35,000 + Training + Holiday + Pension This is an excellent opportunity for a versatile and proactive IT professional who has previously operated at 2/3 level responsibilities. This company is a leading digital consultancy, renowned for delivering IT solutions tailored to unique business requirements. They cover a range of areas from CRM systems to e commerce platforms, delivering high quality, reliable software. In this varied role, you will serve as a vital technical resource, managing Microsoft 365 and Azure environments while ensuring seamless Audio Visual operations. You will act as a key escalation point for technical issues, moving between remote cloud management and physical hardware configuration to maintain optimal service delivery for all clients. The ideal candidate will be highly proficient in Azure AD (Entra ID) for identity management and Microsoft Intune for automated device enrolment and policy enforcement. Beyond the cloud, you will possess a strong grasp of networking fundamentals, specifically VLANs, DNS, DHCP, and VPN configurations. Furthermore, it would be beneficial to have hands on experience with VoIP and conferencing hardware, such as Yealink or Logitech systems. A working knowledge of PowerShell for task automation and experience with macOS/Jamf alongside Windows 10/11 will make you stand out. This is a fantastic opportunity to join a stable and professional consultancy team where your contributions directly impact client success. Working alongside senior leadership on infrastructure projects and cloud migrations, you will have the chance to deepen your technical skills in a supportive, forward thinking environment. The Role Administer M365 (Exchange, SharePoint, Teams) and manage Azure AD security, groups, and Conditional Access. Use Microsoft Intune for device deployment (MDM/MAM), application packaging, and maintaining hybrid environments. Configure MS Teams Rooms (MTR) and Audio Visual hardware (projectors, displays, microphones) for live and hybrid events. Resolve escalated 1st and 2nd line support tickets across Windows, Apple, and mobile platforms using industry standard ITSM tools. Manage MFA and security baselines and ensure endpoints are patched in line with GDPR and Cyber Essentials best practices. The Person Strong experience in Microsoft 365 administration and Azure AD/Intune environments. Proven track record in 1st/2nd line IT support with a solid understanding of core networking (TCP/IP). Competent in Audio Visual technologies and conferencing hardware; experience with Yealink equipment is a distinct advantage. Excellent interpersonal skills with the ability to document technical solutions clearly for both technical and non technical users. Interested in learning PowerShell scripting and leading project based work; relevant Microsoft certifications (e.g. MD 102, MS 102, or AZ 104) are highly desirable. Reference Number: BBBH269775 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
30/05/2026
Full time
2/3 Line Support Spalding, Lincolnshire £30,000 - £35,000 + Training + Holiday + Pension This is an excellent opportunity for a versatile and proactive IT professional who has previously operated at 2/3 level responsibilities. This company is a leading digital consultancy, renowned for delivering IT solutions tailored to unique business requirements. They cover a range of areas from CRM systems to e commerce platforms, delivering high quality, reliable software. In this varied role, you will serve as a vital technical resource, managing Microsoft 365 and Azure environments while ensuring seamless Audio Visual operations. You will act as a key escalation point for technical issues, moving between remote cloud management and physical hardware configuration to maintain optimal service delivery for all clients. The ideal candidate will be highly proficient in Azure AD (Entra ID) for identity management and Microsoft Intune for automated device enrolment and policy enforcement. Beyond the cloud, you will possess a strong grasp of networking fundamentals, specifically VLANs, DNS, DHCP, and VPN configurations. Furthermore, it would be beneficial to have hands on experience with VoIP and conferencing hardware, such as Yealink or Logitech systems. A working knowledge of PowerShell for task automation and experience with macOS/Jamf alongside Windows 10/11 will make you stand out. This is a fantastic opportunity to join a stable and professional consultancy team where your contributions directly impact client success. Working alongside senior leadership on infrastructure projects and cloud migrations, you will have the chance to deepen your technical skills in a supportive, forward thinking environment. The Role Administer M365 (Exchange, SharePoint, Teams) and manage Azure AD security, groups, and Conditional Access. Use Microsoft Intune for device deployment (MDM/MAM), application packaging, and maintaining hybrid environments. Configure MS Teams Rooms (MTR) and Audio Visual hardware (projectors, displays, microphones) for live and hybrid events. Resolve escalated 1st and 2nd line support tickets across Windows, Apple, and mobile platforms using industry standard ITSM tools. Manage MFA and security baselines and ensure endpoints are patched in line with GDPR and Cyber Essentials best practices. The Person Strong experience in Microsoft 365 administration and Azure AD/Intune environments. Proven track record in 1st/2nd line IT support with a solid understanding of core networking (TCP/IP). Competent in Audio Visual technologies and conferencing hardware; experience with Yealink equipment is a distinct advantage. Excellent interpersonal skills with the ability to document technical solutions clearly for both technical and non technical users. Interested in learning PowerShell scripting and leading project based work; relevant Microsoft certifications (e.g. MD 102, MS 102, or AZ 104) are highly desirable. Reference Number: BBBH269775 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
AI Analyst, EMEA, IT
CLSA Global Markets Pte Ltd
Position Description We are seeking a highly skilled AI Forward Deployment Engineer to accelerate the adoption and impact of AI-driven solutions within CLSA's London office. This role is embedded with business users, responsible for scoping, validating and delivering AI and machine learning applications that drive measurable business value. The position requires close collaboration with both local stakeholders and the global AI leadership, maintaining a dotted-line reporting relationship to the Chief AI product Manger in Hong Kong. This is an exciting opportunity for an experienced AI engineer to make a tangible impact on business outcomes, working closely with London-based teams and global leadership to deliver innovative, high value AI solutions. Key Areas of Responsibilities Business-Embedded AI Delivery: Engage directly with London-based business teams to map workflows, identify high-value AI opportunities, and rapidly prototype solutions using synthetic or real data. Prioritise and whiteboard ideas with stakeholders, focusing on business impact and feasibility Validation & Quality Assurance: Define and agree on validation criteria with users. Build evaluation frameworks, scale labelling processes, and optimise models based on user feedback and business objectives. Present clear reports on model performance and business outcomes Deployment & Iterative Improvement: Deliver end-to-end AI solutions, from prototype to production, ensuring seamless integration with existing systems and compliance with CLSA's standards. Iterate quickly based on user feedback, focusing on delivering "micro-wins" and addressing pain points Collaboration & Governance: Serve as the primary AI engineering resource for the London office, while participating in global AI roadmap discussions and best practice sharing. Maintain a dotted-line reporting relationship to the Chief AI Product Manager, ensuring alignment with CLSA's global AI strategy and standards Training & Support: Support local users in AI adoption, provide training, and act as a point of contact for AI-related queries and troubleshooting. Liaise with the London AI support team and global AI leadership for knowledge transfer and escalation Requirements Bachelor's degree in engineering, Data Science or related field preferred Minimum of 3 years of experience in AI/ML engineering, ideally in financial services or a related industry Proven ability to work in a forward-deployed, business-embedded model: onsite engagement, rapid prototyping, and iterative delivery Strong understanding of LLM evaluation, prompt engineering, and model optimisation. Proven ability to work in a forward-deployed, business-embedded model: onsite engagement, rapid prototyping, and iterative delivery Strong understanding of LLM evaluation, prompt engineering, and model optimisation Excellent communication and stakeholder management skills, with experience working across global teams Familiarity with regulatory, compliance, and data governance requirements in financial services Must be self-motivated with the ability to work independently and as part of a team Proficiency in SQL and Linux environment operations is essential Knowledge of Futures trading/settlement systems and exchange connectivity; hands on experience with platforms such as ION, FIS, TT is highly advantageous Proficiency in scripting languages (e.g. Python, Shell, PowerShell) for automation and reporting is preferred but not mandatory Strong troubleshooting skills and experience with system monitoring tools Knowledge of regulatory frameworks (e.g., FCA, EMIR) and their impact on system operations Excellent command of English - verbal and written Stay informed on CITIC CLSA Job Opportunities job alert to receive our latest job openings that meet your interest.
30/05/2026
Full time
Position Description We are seeking a highly skilled AI Forward Deployment Engineer to accelerate the adoption and impact of AI-driven solutions within CLSA's London office. This role is embedded with business users, responsible for scoping, validating and delivering AI and machine learning applications that drive measurable business value. The position requires close collaboration with both local stakeholders and the global AI leadership, maintaining a dotted-line reporting relationship to the Chief AI product Manger in Hong Kong. This is an exciting opportunity for an experienced AI engineer to make a tangible impact on business outcomes, working closely with London-based teams and global leadership to deliver innovative, high value AI solutions. Key Areas of Responsibilities Business-Embedded AI Delivery: Engage directly with London-based business teams to map workflows, identify high-value AI opportunities, and rapidly prototype solutions using synthetic or real data. Prioritise and whiteboard ideas with stakeholders, focusing on business impact and feasibility Validation & Quality Assurance: Define and agree on validation criteria with users. Build evaluation frameworks, scale labelling processes, and optimise models based on user feedback and business objectives. Present clear reports on model performance and business outcomes Deployment & Iterative Improvement: Deliver end-to-end AI solutions, from prototype to production, ensuring seamless integration with existing systems and compliance with CLSA's standards. Iterate quickly based on user feedback, focusing on delivering "micro-wins" and addressing pain points Collaboration & Governance: Serve as the primary AI engineering resource for the London office, while participating in global AI roadmap discussions and best practice sharing. Maintain a dotted-line reporting relationship to the Chief AI Product Manager, ensuring alignment with CLSA's global AI strategy and standards Training & Support: Support local users in AI adoption, provide training, and act as a point of contact for AI-related queries and troubleshooting. Liaise with the London AI support team and global AI leadership for knowledge transfer and escalation Requirements Bachelor's degree in engineering, Data Science or related field preferred Minimum of 3 years of experience in AI/ML engineering, ideally in financial services or a related industry Proven ability to work in a forward-deployed, business-embedded model: onsite engagement, rapid prototyping, and iterative delivery Strong understanding of LLM evaluation, prompt engineering, and model optimisation. Proven ability to work in a forward-deployed, business-embedded model: onsite engagement, rapid prototyping, and iterative delivery Strong understanding of LLM evaluation, prompt engineering, and model optimisation Excellent communication and stakeholder management skills, with experience working across global teams Familiarity with regulatory, compliance, and data governance requirements in financial services Must be self-motivated with the ability to work independently and as part of a team Proficiency in SQL and Linux environment operations is essential Knowledge of Futures trading/settlement systems and exchange connectivity; hands on experience with platforms such as ION, FIS, TT is highly advantageous Proficiency in scripting languages (e.g. Python, Shell, PowerShell) for automation and reporting is preferred but not mandatory Strong troubleshooting skills and experience with system monitoring tools Knowledge of regulatory frameworks (e.g., FCA, EMIR) and their impact on system operations Excellent command of English - verbal and written Stay informed on CITIC CLSA Job Opportunities job alert to receive our latest job openings that meet your interest.
Senior IT Support Engineer
Uniting Holding Southampton, Hampshire
About NVD Founded in 1980 as a family-owned business, NVD UK was established to support vehicle manufacturers by ensuring the timely and incident-free distribution of their products. Over the years, we have become a trusted one-stop solution, delivering all three core pillars of outbound logistics: transporting, storing, and enhancing our customers' vehicles before final delivery. The Role We are seeking a high-caliber, Senior IT Support Engineer to join our team in Southampton. This role is designed for a technical "self-starter" who excels at mastering complex, unfamiliar systems at pace. Experience in Logistics, Supply chain and/or Manufacturing industry is highly desirable. This role requires occasional travel to our UK and Republic of Ireland sites to support business operations. Key Responsibilities Complex System & Infrastructure Management Rapid System Adoption: Quickly gain a deep understanding of bespoke and complex internal systems, becoming the subject matter expert (SME) for site-specific applications. Networking & Connectivity: Ownership of site networking (LAN/WAN, Wi Fi, VPNs, and Firewalls). Troubleshoot complex connectivity issues and ensure robust link stability between UK sites. Hardware Ecosystem: Manage the full hardware lifecycle, from phones, tablets and laptops to specialized industrial peripherals and workshop specific tech. Cloud, CRM & Advanced Administration Google Workspace (Enterprise): Full cycle administration, including advanced security protocols, OU management, and complex data migration. Salesforce: Account administration and basic troubleshooting of issues in Salesforce CRM. Strategy & Logistics Operational Priority: Assess and mitigate risks to business continuity, prioritising critical workshop and transport operations that impact the bottom line. UK Site Support: While based in Southampton, you will provide occasional on site expertise at other UK locations to lead infrastructure upgrades or resolve high impact issues. Requirements & Qualifications Technical Expertise Advanced Networking: Deep understanding of TCP/IP, VLANs, DNS, and DHCP. Experience configuring enterprise grade switches and firewalls. Administration: Proven experience with Google Admin Console. Agile Learning: A documented track record of "getting up to speed" quickly with complex, proprietary, or legacy software systems. Automation: Demonstrable proficiency in scripting for system administration. Experience & Soft Skills Seniority: Significant experience in a Senior IT Support or Infrastructure role, preferably within fast paced sectors like Logistics, Transport, or Manufacturing. Autonomy: Ability to operate with minimal supervision, managing your own schedule and projects across multiple sites. Communication: The ability to translate complex technical concepts into "plain English" for non-technical stakeholders and workshop staff. Qualification A Third level qualification (Degree) in IT Management, Computer Science, Network Engineering, or a related technical field. Relevant certifications (e.g., AWS Certified SysOps, CCNP, or Google Professional Workspace Administrator) are highly desirable. Equal Opportunities Statement National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race or religion, in accordance with UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success.
30/05/2026
Full time
About NVD Founded in 1980 as a family-owned business, NVD UK was established to support vehicle manufacturers by ensuring the timely and incident-free distribution of their products. Over the years, we have become a trusted one-stop solution, delivering all three core pillars of outbound logistics: transporting, storing, and enhancing our customers' vehicles before final delivery. The Role We are seeking a high-caliber, Senior IT Support Engineer to join our team in Southampton. This role is designed for a technical "self-starter" who excels at mastering complex, unfamiliar systems at pace. Experience in Logistics, Supply chain and/or Manufacturing industry is highly desirable. This role requires occasional travel to our UK and Republic of Ireland sites to support business operations. Key Responsibilities Complex System & Infrastructure Management Rapid System Adoption: Quickly gain a deep understanding of bespoke and complex internal systems, becoming the subject matter expert (SME) for site-specific applications. Networking & Connectivity: Ownership of site networking (LAN/WAN, Wi Fi, VPNs, and Firewalls). Troubleshoot complex connectivity issues and ensure robust link stability between UK sites. Hardware Ecosystem: Manage the full hardware lifecycle, from phones, tablets and laptops to specialized industrial peripherals and workshop specific tech. Cloud, CRM & Advanced Administration Google Workspace (Enterprise): Full cycle administration, including advanced security protocols, OU management, and complex data migration. Salesforce: Account administration and basic troubleshooting of issues in Salesforce CRM. Strategy & Logistics Operational Priority: Assess and mitigate risks to business continuity, prioritising critical workshop and transport operations that impact the bottom line. UK Site Support: While based in Southampton, you will provide occasional on site expertise at other UK locations to lead infrastructure upgrades or resolve high impact issues. Requirements & Qualifications Technical Expertise Advanced Networking: Deep understanding of TCP/IP, VLANs, DNS, and DHCP. Experience configuring enterprise grade switches and firewalls. Administration: Proven experience with Google Admin Console. Agile Learning: A documented track record of "getting up to speed" quickly with complex, proprietary, or legacy software systems. Automation: Demonstrable proficiency in scripting for system administration. Experience & Soft Skills Seniority: Significant experience in a Senior IT Support or Infrastructure role, preferably within fast paced sectors like Logistics, Transport, or Manufacturing. Autonomy: Ability to operate with minimal supervision, managing your own schedule and projects across multiple sites. Communication: The ability to translate complex technical concepts into "plain English" for non-technical stakeholders and workshop staff. Qualification A Third level qualification (Degree) in IT Management, Computer Science, Network Engineering, or a related technical field. Relevant certifications (e.g., AWS Certified SysOps, CCNP, or Google Professional Workspace Administrator) are highly desirable. Equal Opportunities Statement National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race or religion, in accordance with UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success.
Physical and Digital Security Lead
Resource Area for Teaching Portsmouth, Hampshire
Salary and Employment Details Salary: £80,000 DOE Full Time Permanent Who we are SubSea Craft is a fast growing, privately-funded, UK-based innovative maritime technology company specialising in next-generation, high-performance watercraft and systems. We operate at the intersection of advanced engineering, cutting-edge design, and user-centric innovation, delivering safe, effective, and enabling solutions for both commercial and defence applications. What we offer Pension Contribution - Pension scheme with the option to contribute via salary sacrifice. Annual Bonus Scheme - Eligibility to participate in the company's annual discretionary bonus scheme, linked to individual and company performance. Life Assurance and Critical Illness Cover - Comprehensive protection including Life Assurance (4x salary) and Critical Illness Coverage. Annual Leave - 25 days of annual leave plus bank holidays. Christmas Leave - A Christmas shutdown is typically observed. Wellbeing Day - An additional Wellbeing Day each year to focus on personal health and wellbeing. Family Leave - Enhanced maternity and paternity pay. Private Healthcare - Access to comprehensive private healthcare coverage to support physical and mental wellbeing. Professional Development - Commitment to ongoing learning and career growth, supported by training programmes and access to LinkedIn Learning. Flexible Working - Opportunities for flexible working arrangements to promote work-life balance. Inclusive Culture - A professional environment that values diversity, innovation, and collaboration. Role Summary The Physical and Digital Security Manager is responsible for developing, implementing and continuously improving the organisation's protective, physical, information and cyber security arrangements, ensuring security risks are effectively managed in support of business objectives, contractual obligations and regulatory requirements. The role provides leadership across physical security, information security governance, cyber resilience and personnel security, including oversight of the Information Security Management System (ISMS), management of security risks and incidents, and assurance that appropriate controls are in place to protect people, assets, information and operations. The role acts as the company's subject matter lead for security matters, working cross-functionally with internal stakeholders, external partners and relevant authorities to support a robust and proportionate security posture across the organisation. Responsibilities Security Strategy and Governance - develop and implement the organisation's security strategy, policies and procedures aligned to business objectives, risk appetite and legal, regulatory and contractual obligations. Risk Management - lead identification, assessment and treatment of risks across physical, personnel, information and cyber security domains. Physical and Protective Security - maintain and continuously improve the integrity of physical security arrangements across company facilities, assets and operations. Information Security Management - implement, manage and continuously improve the organisation's Information Security Management System (ISMS), ensuring security policies and procedures are maintained, communicated and embedded. Cyber Security - conduct vulnerability, threat and risk assessments, ensuring appropriate mitigation measures are implemented to address identified cyber threats and weaknesses. Technology Security Oversight - oversee the security of the technological estate, including security assurance and oversight of internal IT team, outsourced IT and managed service providers. Personnel Security and Vetting - manage personnel security vetting activities, including sponsorship, submissions, renewals and liaison with United Kingdom Security Vetting where required. Third-Party and Supply Chain Security - evaluate and assure suppliers and third parties against security requirements and contractual obligations. Incident Response and Resilience - lead and coordinate response to security incidents, including containment, investigation, recovery and lessons learned. Project and Change Support - provide security subject matter expertise into company projects and change initiatives, ensuring security risks are considered throughout the project lifecycle. Training and Security Culture - promote and support security awareness and training across the organisation to strengthen security culture and compliance. Compliance and Assurance - ensure appropriate policies, controls and processes support compliance with applicable legal, regulatory and contractual security requirements. Performance Reporting - develop and monitor security performance metrics and KPIs, providing assurance and reporting to senior leadership and the board. Data Protection - support compliance with data protection obligations, including response to data incidents and data subject requests. Qualifications and Experience - Required Proven experience (5+ years) in security management spanning digital, cyber, information and/or protective security environments. Experience managing security risks across both physical and digital security domains. Strong understanding of information security principles, threats, vulnerabilities and mitigating controls. Experience implementing or operating security frameworks such as ISO/IEC 27001, NIST and relevant regulatory frameworks including GDPR. Knowledge of National Cyber Security Centre guidance, including the 14 Cloud Security Principles. Experience overseeing incident response, security assurance and third party security management. Experience overseeing or coordinating penetration testing, vulnerability assessments and remediation activities, including interpretation of findings and management of corrective actions. Experience delivering security reporting and assurance to senior stakeholders. Strong project management capability, including management of multiple initiatives simultaneously. Excellent communication, interpersonal and written skills. Ability to work effectively across functions and influence stakeholders at all levels. Eligible to obtain and maintain Security Check (SC) Clearance. Qualifications and Experience - Desirable Current SC clearance (or higher). Experience administering personnel vetting applications through United Kingdom Security Vetting. Experience operating within defence, national security, critical infrastructure or similarly regulated environments. Understanding of protective security guidance from National Protective Security Authority and National Cyber Security Centre. Eligibility for Developed Vetting where required to support specific programmes. Bachelor's degree in Information Security, Computer Science, Engineering Management or related discipline. Professional certifications such as: ISC 2 CISSP ISACA CISM ISO27001 Lead Auditor / Implementer NIST Foundation or Practitioner CCSP Chartered Security Professional (CSyP) Note Due to the nature of work undertaken at SubSea Craft, the selected candidate must be capable of meeting the security requirements of the position, which would include as a minimum existing right to live and work in the UK, Baseline Personnel Security Standard (BPSS), with UK National security clearance required for certain roles. Values Our people are our greatest asset, we continually strive to provide an excellent working environment to enable our team to do their best work. We have an agile professional workforce: we are founded on the belief that our people are valued and our business is trusted, inclusive and commercially adept. What we expect from you Teamwork, mutual respect and collaboration Initiative and independent working Honesty and integrity Business and commercial awareness Agility, adaptability and continuous development Commitment to Inclusion We are committed to building an inclusive, diverse workplace where everyone can thrive. If you require any support or adjustments to interact with us, please let us know.
30/05/2026
Full time
Salary and Employment Details Salary: £80,000 DOE Full Time Permanent Who we are SubSea Craft is a fast growing, privately-funded, UK-based innovative maritime technology company specialising in next-generation, high-performance watercraft and systems. We operate at the intersection of advanced engineering, cutting-edge design, and user-centric innovation, delivering safe, effective, and enabling solutions for both commercial and defence applications. What we offer Pension Contribution - Pension scheme with the option to contribute via salary sacrifice. Annual Bonus Scheme - Eligibility to participate in the company's annual discretionary bonus scheme, linked to individual and company performance. Life Assurance and Critical Illness Cover - Comprehensive protection including Life Assurance (4x salary) and Critical Illness Coverage. Annual Leave - 25 days of annual leave plus bank holidays. Christmas Leave - A Christmas shutdown is typically observed. Wellbeing Day - An additional Wellbeing Day each year to focus on personal health and wellbeing. Family Leave - Enhanced maternity and paternity pay. Private Healthcare - Access to comprehensive private healthcare coverage to support physical and mental wellbeing. Professional Development - Commitment to ongoing learning and career growth, supported by training programmes and access to LinkedIn Learning. Flexible Working - Opportunities for flexible working arrangements to promote work-life balance. Inclusive Culture - A professional environment that values diversity, innovation, and collaboration. Role Summary The Physical and Digital Security Manager is responsible for developing, implementing and continuously improving the organisation's protective, physical, information and cyber security arrangements, ensuring security risks are effectively managed in support of business objectives, contractual obligations and regulatory requirements. The role provides leadership across physical security, information security governance, cyber resilience and personnel security, including oversight of the Information Security Management System (ISMS), management of security risks and incidents, and assurance that appropriate controls are in place to protect people, assets, information and operations. The role acts as the company's subject matter lead for security matters, working cross-functionally with internal stakeholders, external partners and relevant authorities to support a robust and proportionate security posture across the organisation. Responsibilities Security Strategy and Governance - develop and implement the organisation's security strategy, policies and procedures aligned to business objectives, risk appetite and legal, regulatory and contractual obligations. Risk Management - lead identification, assessment and treatment of risks across physical, personnel, information and cyber security domains. Physical and Protective Security - maintain and continuously improve the integrity of physical security arrangements across company facilities, assets and operations. Information Security Management - implement, manage and continuously improve the organisation's Information Security Management System (ISMS), ensuring security policies and procedures are maintained, communicated and embedded. Cyber Security - conduct vulnerability, threat and risk assessments, ensuring appropriate mitigation measures are implemented to address identified cyber threats and weaknesses. Technology Security Oversight - oversee the security of the technological estate, including security assurance and oversight of internal IT team, outsourced IT and managed service providers. Personnel Security and Vetting - manage personnel security vetting activities, including sponsorship, submissions, renewals and liaison with United Kingdom Security Vetting where required. Third-Party and Supply Chain Security - evaluate and assure suppliers and third parties against security requirements and contractual obligations. Incident Response and Resilience - lead and coordinate response to security incidents, including containment, investigation, recovery and lessons learned. Project and Change Support - provide security subject matter expertise into company projects and change initiatives, ensuring security risks are considered throughout the project lifecycle. Training and Security Culture - promote and support security awareness and training across the organisation to strengthen security culture and compliance. Compliance and Assurance - ensure appropriate policies, controls and processes support compliance with applicable legal, regulatory and contractual security requirements. Performance Reporting - develop and monitor security performance metrics and KPIs, providing assurance and reporting to senior leadership and the board. Data Protection - support compliance with data protection obligations, including response to data incidents and data subject requests. Qualifications and Experience - Required Proven experience (5+ years) in security management spanning digital, cyber, information and/or protective security environments. Experience managing security risks across both physical and digital security domains. Strong understanding of information security principles, threats, vulnerabilities and mitigating controls. Experience implementing or operating security frameworks such as ISO/IEC 27001, NIST and relevant regulatory frameworks including GDPR. Knowledge of National Cyber Security Centre guidance, including the 14 Cloud Security Principles. Experience overseeing incident response, security assurance and third party security management. Experience overseeing or coordinating penetration testing, vulnerability assessments and remediation activities, including interpretation of findings and management of corrective actions. Experience delivering security reporting and assurance to senior stakeholders. Strong project management capability, including management of multiple initiatives simultaneously. Excellent communication, interpersonal and written skills. Ability to work effectively across functions and influence stakeholders at all levels. Eligible to obtain and maintain Security Check (SC) Clearance. Qualifications and Experience - Desirable Current SC clearance (or higher). Experience administering personnel vetting applications through United Kingdom Security Vetting. Experience operating within defence, national security, critical infrastructure or similarly regulated environments. Understanding of protective security guidance from National Protective Security Authority and National Cyber Security Centre. Eligibility for Developed Vetting where required to support specific programmes. Bachelor's degree in Information Security, Computer Science, Engineering Management or related discipline. Professional certifications such as: ISC 2 CISSP ISACA CISM ISO27001 Lead Auditor / Implementer NIST Foundation or Practitioner CCSP Chartered Security Professional (CSyP) Note Due to the nature of work undertaken at SubSea Craft, the selected candidate must be capable of meeting the security requirements of the position, which would include as a minimum existing right to live and work in the UK, Baseline Personnel Security Standard (BPSS), with UK National security clearance required for certain roles. Values Our people are our greatest asset, we continually strive to provide an excellent working environment to enable our team to do their best work. We have an agile professional workforce: we are founded on the belief that our people are valued and our business is trusted, inclusive and commercially adept. What we expect from you Teamwork, mutual respect and collaboration Initiative and independent working Honesty and integrity Business and commercial awareness Agility, adaptability and continuous development Commitment to Inclusion We are committed to building an inclusive, diverse workplace where everyone can thrive. If you require any support or adjustments to interact with us, please let us know.
Product Manager, GelatoConnect
Gelato
About Gelato Gelato has created the world's largest global network for on demand production of custom products, from t-shirts and mugs to books and wall art. We empower a new generation of ecommerce entrepreneurs to share their creativity worldwide while embracing local, sustainable production. By producing locally and perfectly matching supply with demand, we eliminate waste and reduce carbon emissions. At Gelato, we don't own production facilities, we build the software that connects them. With over 140 production partners in 32 countries, our network can deliver custom products to five billion people in just 72 hours. It's smarter, faster, and greener. With GelatoConnect, our SaaS platform, we are driving innovation in print production. GelatoConnect simplifies operations for print producers by automating procurement, workflows, and logistics into one seamless system. By boosting efficiency and cutting costs, it helps businesses scale to meet market demands. With GelatoConnect, we are reshaping the print industry to be more efficient, sustainable, and profitable. What You Will Be Doing The world of software is being reshaped by AI - and so is print. At Gelato, we are building GelatoConnect, an AI powered operating system that helps print service providers (PSPs) run smarter, faster, and more profitably. We are at the forefront of bringing vertical SaaS and AI into one of the world's oldest industries. Product managers at Gelato operate with full ownership of a product area, from early discovery through to live operation. You will be responsible not only for defining what to build, but for ensuring it works in practice - for customers, in real workflows, under real constraints. You will work directly with PSP customers to understand their operations, identify pain points, and translate complex, often fragmented workflows into practical, usable software. You will partner closely with a small, high ownership engineering team and play an active role in both discovery and delivery - including shaping solutions, validating outputs, and supporting execution. You will have accountability for business outcomes. This is not a traditional PM role. There is no clear separation between product, design, and delivery. We expect you to build, not just specify. You will use AI tools - Claude, Cursor, Lovable, and others - to prototype ideas, validate concepts with working software, and accelerate every stage of product development. Our team follows an AI first, prototype first approach and we iterate at speed. Key Responsibilities Owning the vision, strategy, and roadmap for your product area - setting clear goals and driving outcomes, not feature output Working directly with PSP customers to deeply understand their operations, pain points, and what success looks like in their business Leading a team of engineers through rapid, iterative delivery cycles Using AI tools daily to build prototypes, run data analysis, draft specs, create evals, and validate ideas before committing engineering time Defining and tracking success metrics that tie to customer value and business impact Collaborating across product teams and with Sales, Onboarding, and Customer Success to ensure cohesive product experiences Obsessing over data quality, instrumentation, and feedback loops - you are the person who knows what is working, what is not, and why Thinking entrepreneurially: identifying where to build, where to buy, and where to partner - and acting on it with urgency Who You Are You are a builder at heart. You believe the best product thinking happens when you can make ideas tangible - fast. You do not wait for permission or perfect information; you prototype, test, learn, and iterate. You treat AI as a thought partner and a force multiplier, not just a feature to ship. You have an entrepreneurial mentality and thrive in environments where ambiguity is the norm. You are comfortable operating across strategy and execution - framing a market opportunity in the morning and debugging a customer integration issue in the afternoon. You communicate with precision and empathy, and you earn trust by consistently delivering results. You take accountability seriously. With AI, you can delegate the work but not the accountability. You define what good looks like before you start, evaluate outputs critically, catch what is wrong before it ships, and own the outcomes of your AI assisted workflows. AI Fluency Expectations We set a high bar for AI fluency. This is not about knowing which tools exist - it is about having AI embedded into how you work every day, with repeatable systems and measurable impact. Concretely, we expect you to: Use AI tools as part of your daily workflow for discovery, analysis, prototyping, and communication Build working prototypes and MVPs using AI assisted development - not just wireframes or slide decks Demonstrate an iterative, AI as thought partner approach: prompt, push back, refine, evaluate - not just accept the first output Show an upward trajectory of AI fluency - what have you tried, what did you abandon, and how has your approach evolved? Take full accountability for AI generated outputs: you verify, you evaluate, you own the quality Key Requirements You have 5+ years of hands on product management experience in B2B SaaS, vertical SaaS, or workflow/operational software, ideally in a startup or scale up environment You have owned products end to end, from customer discovery through to delivery and live operation - not just contributing to a subset of the lifecycle You are comfortable working closely with engineering and are technically fluent: you can discuss architecture tradeoffs, work with data (e.g. SQL), and build functional prototypes when needed You have practical experience using AI in your workflow (e.g. prototyping, analysis, spec creation), with clear examples of how it improved speed or decision quality You are able to take ambiguous, incomplete, or conflicting inputs and turn them into clear priorities, decisions, and shipped outcomes You demonstrate strong product judgment: you can prioritize effectively, say no when needed, and focus on what drives real customer and business value You can advocate for decisions with both qualitative insight and quantitative rigor You communicate with clarity and conviction - in writing, in demos, and in customer conversations You are energized by the challenge of bringing a traditional industry into the AI age Graduate degree with strong academic performance is valued, but what you have built matters more than where you studied. What it's like to work at Gelato We are a customer obsessed team with the ambition to change the world by connecting technology to the printing industry and making it much more sustainable. Everyone who joins our team must feel genuinely intrigued and motivated by our mission. We expect a lot. We are a driven team with big goals, so we seek individuals who are genuinely passionate about their work and possess an entrepreneurial spirit. Our culture is unique and we live by our values, so it's worth learning more about our culture and how we work before presenting your application. At Gelato, we pride ourselves on our global presence with 14 offices worldwide, fostering a dynamic and diverse work environment. Rooted in a culture that values collaboration, creativity, and camaraderie, we actively cultivate a company culture that thrives on shared experiences. We encourage team members to embrace this culture by working from our inspiring office spaces at least three days a week, allowing for meaningful connections and collective growth. Lastly, we ask that you please upload your CV in English, regardless of which country you are applying from.
30/05/2026
Full time
About Gelato Gelato has created the world's largest global network for on demand production of custom products, from t-shirts and mugs to books and wall art. We empower a new generation of ecommerce entrepreneurs to share their creativity worldwide while embracing local, sustainable production. By producing locally and perfectly matching supply with demand, we eliminate waste and reduce carbon emissions. At Gelato, we don't own production facilities, we build the software that connects them. With over 140 production partners in 32 countries, our network can deliver custom products to five billion people in just 72 hours. It's smarter, faster, and greener. With GelatoConnect, our SaaS platform, we are driving innovation in print production. GelatoConnect simplifies operations for print producers by automating procurement, workflows, and logistics into one seamless system. By boosting efficiency and cutting costs, it helps businesses scale to meet market demands. With GelatoConnect, we are reshaping the print industry to be more efficient, sustainable, and profitable. What You Will Be Doing The world of software is being reshaped by AI - and so is print. At Gelato, we are building GelatoConnect, an AI powered operating system that helps print service providers (PSPs) run smarter, faster, and more profitably. We are at the forefront of bringing vertical SaaS and AI into one of the world's oldest industries. Product managers at Gelato operate with full ownership of a product area, from early discovery through to live operation. You will be responsible not only for defining what to build, but for ensuring it works in practice - for customers, in real workflows, under real constraints. You will work directly with PSP customers to understand their operations, identify pain points, and translate complex, often fragmented workflows into practical, usable software. You will partner closely with a small, high ownership engineering team and play an active role in both discovery and delivery - including shaping solutions, validating outputs, and supporting execution. You will have accountability for business outcomes. This is not a traditional PM role. There is no clear separation between product, design, and delivery. We expect you to build, not just specify. You will use AI tools - Claude, Cursor, Lovable, and others - to prototype ideas, validate concepts with working software, and accelerate every stage of product development. Our team follows an AI first, prototype first approach and we iterate at speed. Key Responsibilities Owning the vision, strategy, and roadmap for your product area - setting clear goals and driving outcomes, not feature output Working directly with PSP customers to deeply understand their operations, pain points, and what success looks like in their business Leading a team of engineers through rapid, iterative delivery cycles Using AI tools daily to build prototypes, run data analysis, draft specs, create evals, and validate ideas before committing engineering time Defining and tracking success metrics that tie to customer value and business impact Collaborating across product teams and with Sales, Onboarding, and Customer Success to ensure cohesive product experiences Obsessing over data quality, instrumentation, and feedback loops - you are the person who knows what is working, what is not, and why Thinking entrepreneurially: identifying where to build, where to buy, and where to partner - and acting on it with urgency Who You Are You are a builder at heart. You believe the best product thinking happens when you can make ideas tangible - fast. You do not wait for permission or perfect information; you prototype, test, learn, and iterate. You treat AI as a thought partner and a force multiplier, not just a feature to ship. You have an entrepreneurial mentality and thrive in environments where ambiguity is the norm. You are comfortable operating across strategy and execution - framing a market opportunity in the morning and debugging a customer integration issue in the afternoon. You communicate with precision and empathy, and you earn trust by consistently delivering results. You take accountability seriously. With AI, you can delegate the work but not the accountability. You define what good looks like before you start, evaluate outputs critically, catch what is wrong before it ships, and own the outcomes of your AI assisted workflows. AI Fluency Expectations We set a high bar for AI fluency. This is not about knowing which tools exist - it is about having AI embedded into how you work every day, with repeatable systems and measurable impact. Concretely, we expect you to: Use AI tools as part of your daily workflow for discovery, analysis, prototyping, and communication Build working prototypes and MVPs using AI assisted development - not just wireframes or slide decks Demonstrate an iterative, AI as thought partner approach: prompt, push back, refine, evaluate - not just accept the first output Show an upward trajectory of AI fluency - what have you tried, what did you abandon, and how has your approach evolved? Take full accountability for AI generated outputs: you verify, you evaluate, you own the quality Key Requirements You have 5+ years of hands on product management experience in B2B SaaS, vertical SaaS, or workflow/operational software, ideally in a startup or scale up environment You have owned products end to end, from customer discovery through to delivery and live operation - not just contributing to a subset of the lifecycle You are comfortable working closely with engineering and are technically fluent: you can discuss architecture tradeoffs, work with data (e.g. SQL), and build functional prototypes when needed You have practical experience using AI in your workflow (e.g. prototyping, analysis, spec creation), with clear examples of how it improved speed or decision quality You are able to take ambiguous, incomplete, or conflicting inputs and turn them into clear priorities, decisions, and shipped outcomes You demonstrate strong product judgment: you can prioritize effectively, say no when needed, and focus on what drives real customer and business value You can advocate for decisions with both qualitative insight and quantitative rigor You communicate with clarity and conviction - in writing, in demos, and in customer conversations You are energized by the challenge of bringing a traditional industry into the AI age Graduate degree with strong academic performance is valued, but what you have built matters more than where you studied. What it's like to work at Gelato We are a customer obsessed team with the ambition to change the world by connecting technology to the printing industry and making it much more sustainable. Everyone who joins our team must feel genuinely intrigued and motivated by our mission. We expect a lot. We are a driven team with big goals, so we seek individuals who are genuinely passionate about their work and possess an entrepreneurial spirit. Our culture is unique and we live by our values, so it's worth learning more about our culture and how we work before presenting your application. At Gelato, we pride ourselves on our global presence with 14 offices worldwide, fostering a dynamic and diverse work environment. Rooted in a culture that values collaboration, creativity, and camaraderie, we actively cultivate a company culture that thrives on shared experiences. We encourage team members to embrace this culture by working from our inspiring office spaces at least three days a week, allowing for meaningful connections and collective growth. Lastly, we ask that you please upload your CV in English, regardless of which country you are applying from.
Community Shop Lead & Volunteer Coordinator
Good Food Scotland
Good Food Scotland is hiring a Community Shop Coordinator in Knightswood, Glasgow. The successful candidate will manage daily shop operations, ensuring the provision of affordable, high-quality food to local residents. Responsibilities include overseeing cash handling, monitoring stock, and recruiting volunteers. The ideal candidate should have retail experience, strong customer service skills, and IT literacy. This fixed-term position offers 22 hours per week at a wage of £15.75 per hour, with 25 days annual leave, pro-rated, and a focus on community engagement.
30/05/2026
Full time
Good Food Scotland is hiring a Community Shop Coordinator in Knightswood, Glasgow. The successful candidate will manage daily shop operations, ensuring the provision of affordable, high-quality food to local residents. Responsibilities include overseeing cash handling, monitoring stock, and recruiting volunteers. The ideal candidate should have retail experience, strong customer service skills, and IT literacy. This fixed-term position offers 22 hours per week at a wage of £15.75 per hour, with 25 days annual leave, pro-rated, and a focus on community engagement.
MCS Group
Junior Business Analyst (Cookstown)
MCS Group
Business Analyst Salary: £30,000 - £38,000 Location: Cookstown MCS are delighted to be exclusively partnering with an exciting software company that are hiring for a product owner. This is a fantastic opportunity for an individual that is passionate about business processes and eager to grow their career in a dynamic environment. Within this role, you will be expected to work closely with senior stakeholders to drive the success of their cutting-edge software product which is being used globally to date. Key Responsibilities (Full training provided) Support the business development process, including managing and prioritising the backlog. Refine user stories and ensure alignment with business objectives. Actively participate in sprint planning, reviews, and retrospectives. Requirements SQL experience is beneficial Experience in a software environment is a must Degree in a relevant field (computer science preferred) Previous experience as a business analyst / Product Owner is a plus. Strong organisational, communication, and collaboration Why this role? Be part of a close-knit, collaborative team in a company that's scaling fast. Get trained across implementation, customer success, and professional services. Learn how cutting-edge software supports real-world operations Enjoy a positive team culture that champions development and support. Opportunities for Travel To speak in absolute confidence about this opportunity, please send an up to date CV via the link provided or contact Matthew Rainey at . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles . MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
30/05/2026
Full time
Business Analyst Salary: £30,000 - £38,000 Location: Cookstown MCS are delighted to be exclusively partnering with an exciting software company that are hiring for a product owner. This is a fantastic opportunity for an individual that is passionate about business processes and eager to grow their career in a dynamic environment. Within this role, you will be expected to work closely with senior stakeholders to drive the success of their cutting-edge software product which is being used globally to date. Key Responsibilities (Full training provided) Support the business development process, including managing and prioritising the backlog. Refine user stories and ensure alignment with business objectives. Actively participate in sprint planning, reviews, and retrospectives. Requirements SQL experience is beneficial Experience in a software environment is a must Degree in a relevant field (computer science preferred) Previous experience as a business analyst / Product Owner is a plus. Strong organisational, communication, and collaboration Why this role? Be part of a close-knit, collaborative team in a company that's scaling fast. Get trained across implementation, customer success, and professional services. Learn how cutting-edge software supports real-world operations Enjoy a positive team culture that champions development and support. Opportunities for Travel To speak in absolute confidence about this opportunity, please send an up to date CV via the link provided or contact Matthew Rainey at . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles . MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
Digital Customer Success & Ops Leader
Soldo Italy
Soldo Italy is looking for a Digital Customer Success Operations Manager to join their team in Greater London. In this role, you'll manage customer success platforms and data integration while collaborating across departments. You must have hands-on experience with engagement platforms like Planhat and tools such as Salesforce and Zendesk. Enjoy perks such as a competitive salary, private healthcare, flexible work, and genuine career development opportunities. Join us to enhance customer experiences and drive success.
30/05/2026
Full time
Soldo Italy is looking for a Digital Customer Success Operations Manager to join their team in Greater London. In this role, you'll manage customer success platforms and data integration while collaborating across departments. You must have hands-on experience with engagement platforms like Planhat and tools such as Salesforce and Zendesk. Enjoy perks such as a competitive salary, private healthcare, flexible work, and genuine career development opportunities. Join us to enhance customer experiences and drive success.
Hospitality Security Manager - Lead Safe, Protect Guests
Hyatt Hotels Corporation
Hyatt Hotels Corporation is seeking a Security Manager to oversee day-to-day security operations at the hotel. You will ensure guest safety, manage investigations, and lead emergency planning. A valid SIA licence and strong communication skills are essential for this role. Benefits include 12 complimentary nights at Hyatt Hotels and discounted stays for family and friends. This position offers opportunities for career development and training, all while maintaining a professional hotel environment.
30/05/2026
Full time
Hyatt Hotels Corporation is seeking a Security Manager to oversee day-to-day security operations at the hotel. You will ensure guest safety, manage investigations, and lead emergency planning. A valid SIA licence and strong communication skills are essential for this role. Benefits include 12 complimentary nights at Hyatt Hotels and discounted stays for family and friends. This position offers opportunities for career development and training, all while maintaining a professional hotel environment.
Senior Network & Route Strategist - AI, Hybrid, Equity
Ember Edinburgh, Midlothian
Ember, a growing tech company in Edinburgh, is seeking an experienced analyst to help design and grow its public transport network. You will identify route opportunities, build efficient timetables, and use data to improve operations. The role is broad, offering ownership over project lifecycle, with flexible working arrangements. A salary of £55,000-£75,000 is offered, depending on experience, along with share options. Ideal candidates are statistically literate and passionate about transport solutions.
30/05/2026
Full time
Ember, a growing tech company in Edinburgh, is seeking an experienced analyst to help design and grow its public transport network. You will identify route opportunities, build efficient timetables, and use data to improve operations. The role is broad, offering ownership over project lifecycle, with flexible working arrangements. A salary of £55,000-£75,000 is offered, depending on experience, along with share options. Ideal candidates are statistically literate and passionate about transport solutions.
Digital Customer Success Operations Manager
Soldo Italy
Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are simple and efficient. We're both a financial services and a software company and one of Europe's fastest growing fintech companies. Operating in the UK, Italy and Ireland, we're over 350 employees (from 26 nationalities) strong. We're a place where anyone can thrive. We're all about doing the right things for the right reasons, high standards, ambition, drive and focus. What's in it for you Competitive salary Private healthcare for you and your family Pension scheme Flexible working options including working from home or our Marylebone office 60 days' work anywhere, even outside the UK if you want 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget Employee Assistance Programme and wellbeing portal The role We're hiring a Digital Customer Success Operations Manager, to join our digital customer engagement team. Reporting to the Director of Digital Customer Engagement, this role will be critical for us to achieve our ambitions for customer lifecycle strategy, content and customer community. Key responsibilities Customer Success Platform Management Data Integration & Insights Cross-Functional Collaboration with Marketing, Product, Sales, Support & Financial Services Must have Hands on experience using customer success or engagement platforms (e.g. Planhat or similar) to execute customer lifecycle campaigns and programmes. Experience building and optimising automated customer journeys and communications that drive onboarding, adoption, retention or expansion. Strong understanding of customer lifecycle management, segmentation and data driven engagement. Confidence working with customer data and tools (e.g. Salesforce, Intercom, Zendesk or similar) to target, personalise and improve campaign performance. Demonstrated impact on customer or commercial outcomes (e.g. activation, retention, expansion or churn) in a SaaS or digital business. A proactive, hands on mindset with a strong focus on execution, ownership and continuous improvement. A passion to deliver best in class customer experience and customer engagement.
30/05/2026
Full time
Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are simple and efficient. We're both a financial services and a software company and one of Europe's fastest growing fintech companies. Operating in the UK, Italy and Ireland, we're over 350 employees (from 26 nationalities) strong. We're a place where anyone can thrive. We're all about doing the right things for the right reasons, high standards, ambition, drive and focus. What's in it for you Competitive salary Private healthcare for you and your family Pension scheme Flexible working options including working from home or our Marylebone office 60 days' work anywhere, even outside the UK if you want 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget Employee Assistance Programme and wellbeing portal The role We're hiring a Digital Customer Success Operations Manager, to join our digital customer engagement team. Reporting to the Director of Digital Customer Engagement, this role will be critical for us to achieve our ambitions for customer lifecycle strategy, content and customer community. Key responsibilities Customer Success Platform Management Data Integration & Insights Cross-Functional Collaboration with Marketing, Product, Sales, Support & Financial Services Must have Hands on experience using customer success or engagement platforms (e.g. Planhat or similar) to execute customer lifecycle campaigns and programmes. Experience building and optimising automated customer journeys and communications that drive onboarding, adoption, retention or expansion. Strong understanding of customer lifecycle management, segmentation and data driven engagement. Confidence working with customer data and tools (e.g. Salesforce, Intercom, Zendesk or similar) to target, personalise and improve campaign performance. Demonstrated impact on customer or commercial outcomes (e.g. activation, retention, expansion or churn) in a SaaS or digital business. A proactive, hands on mindset with a strong focus on execution, ownership and continuous improvement. A passion to deliver best in class customer experience and customer engagement.
Mission & Flight Operations Lead
NewOrbit Space Reading, Berkshire
Mission & Flight Operations Manager At NewOrbit Space, our mission is to engineer the lowest orbiting satellites on Earth to rapidly advance global connectivity and insight. We are currently building satellites that can operate at an altitude of just 200 km - one-third that of conventional satellites. Your Role Establish and own NewOrbit's mission operations capability from the start, defining how our spacecraft are commanded, monitored, and operated from the ground. You will lead the setting up of mission control, define spacecraft-ground and ground-station interfaces, develop real-time flight operations concepts, and support LEOP, commissioning, manoeuvres, nominal operations, and anomaly response alongside Mission Design and Communications. Responsibilities Lead the development of NewOrbit's mission operations concept from an early phase, defining operational workflows, responsibilities, flight rules, procedures, and escalation paths. Act as the responsible engineer for spacecraft operations, ensuring the spacecraft, mission control system, ground stations, and engineering teams are aligned for flight. Define the requirements for NewOrbit's mission control centre, including mission control software, telemetry displays, command interfaces, alerting, logging, operational dashboards, and access control. Support the selection, configuration, and validation of tools required for real-time spacecraft operations. Define and manage the operational interfaces between the spacecraft and ground segment, including telemetry, telecommand, command verification, event reporting, time correlation, file transfer, and mission data routing. Work with Flight Software and subsystem teams to maintain command dictionaries, telemetry databases, packet definitions, limits, and operational constraints. Work with the Communications team to define interfaces with external ground station providers, including pass scheduling, uplink and downlink operations, RF link monitoring, data delivery, and anomaly escalation. Develop operational approaches for short VLEO passes, missed contacts, changing visibility, and rapid orbit updates. Develop the operational concept for LEOP, commissioning, routine operations, orbit lowering, manoeuvre execution, payload operations, safe mode recovery, and end-of-life activities. Prepare pass plans, command sequences, operational timelines, and procedures while accounting for spacecraft subsystem and mission design constraints. Write, validate, and maintain operating procedures, contingency procedures, flight rules, console procedures, and operations documentation. Support end-to-end spacecraft-to-ground testing, mission rehearsals, operational readiness reviews, ground station interface tests, and commissioning preparation. Fundamental Requirements Educational Background: Bachelor's degree in Aerospace Engineering, Mechanical Engineering, Computer Science, or a related field. A Master's degree is preferred. Industry Experience: Minimum of 2-5 years of experience in spacecraft operations or as a spacecraft controller or similar. Previous experience as a spacecraft controller during LEOP, commissioning and safe-mode recovery is highly relevant. Technical Expertise: Strong understanding of real-time flight operations, including pass preparation, telemetry monitoring, telecommand execution, command verification, anomaly response, and post-pass analysis. Familiarity with CCSDS telemetry/telecommand standards, ECSS Packet Utilisation Standard, file transfer protocols, and time correlation is highly desirable. Mission Control Software: Experience with mission control system environments such as SCOS-2000, EGS-CC, Yamcs, OpenC3 COSMOS, or similar platforms is desirable. Ability to define operational needs for telemetry displays, command interfaces, alerting, logging, dashboards, and operator workflows. Programming Ability: Proficiency in Python or similar scripting languages for telemetry analysis, automation, reporting, validation, and operational tooling. Familiarity with Linux, Git, databases, APIs, network interfaces, or operational dashboards is desirable. Simulation and Testing: Experience supporting mission rehearsals, operational validation, flight software interface testing, procedure validation, and end-to-end spacecraft-to-ground testing. Ability to help prepare mission control systems, ground station interfaces, operational procedures, and teams for launch and commissioning. Why NewOrbit Space? Pioneering Space Technology - You'll contribute to launching groundbreaking technology into space. Your work on our revolutionary ion propulsion system and ULEO satellite platform will redefine satellite operations and disrupt traditional LEO operations. Unmatched Ownership and Impact - You'll experience a level of ownership that's rare in the space industry. You will participate in the full lifecycle of satellite technology. Equity and Competitive Salary - You'll receive not just a competitive salary but also company ownership stakes. Your dedication and hard work are rewarded with a share in the technology you help build, ensuring you're a part of our collective success. Comprehensive Benefits Package - Including private health insurance with dental and optical coverage, annual healthcare check-ups. Hybrid Work - A hybrid setup with one dedicated remote day per week. Visa Sponsorship & Relocation Support - We provide a relocation package and sponsor your visa if you're joining us from abroad.
30/05/2026
Full time
Mission & Flight Operations Manager At NewOrbit Space, our mission is to engineer the lowest orbiting satellites on Earth to rapidly advance global connectivity and insight. We are currently building satellites that can operate at an altitude of just 200 km - one-third that of conventional satellites. Your Role Establish and own NewOrbit's mission operations capability from the start, defining how our spacecraft are commanded, monitored, and operated from the ground. You will lead the setting up of mission control, define spacecraft-ground and ground-station interfaces, develop real-time flight operations concepts, and support LEOP, commissioning, manoeuvres, nominal operations, and anomaly response alongside Mission Design and Communications. Responsibilities Lead the development of NewOrbit's mission operations concept from an early phase, defining operational workflows, responsibilities, flight rules, procedures, and escalation paths. Act as the responsible engineer for spacecraft operations, ensuring the spacecraft, mission control system, ground stations, and engineering teams are aligned for flight. Define the requirements for NewOrbit's mission control centre, including mission control software, telemetry displays, command interfaces, alerting, logging, operational dashboards, and access control. Support the selection, configuration, and validation of tools required for real-time spacecraft operations. Define and manage the operational interfaces between the spacecraft and ground segment, including telemetry, telecommand, command verification, event reporting, time correlation, file transfer, and mission data routing. Work with Flight Software and subsystem teams to maintain command dictionaries, telemetry databases, packet definitions, limits, and operational constraints. Work with the Communications team to define interfaces with external ground station providers, including pass scheduling, uplink and downlink operations, RF link monitoring, data delivery, and anomaly escalation. Develop operational approaches for short VLEO passes, missed contacts, changing visibility, and rapid orbit updates. Develop the operational concept for LEOP, commissioning, routine operations, orbit lowering, manoeuvre execution, payload operations, safe mode recovery, and end-of-life activities. Prepare pass plans, command sequences, operational timelines, and procedures while accounting for spacecraft subsystem and mission design constraints. Write, validate, and maintain operating procedures, contingency procedures, flight rules, console procedures, and operations documentation. Support end-to-end spacecraft-to-ground testing, mission rehearsals, operational readiness reviews, ground station interface tests, and commissioning preparation. Fundamental Requirements Educational Background: Bachelor's degree in Aerospace Engineering, Mechanical Engineering, Computer Science, or a related field. A Master's degree is preferred. Industry Experience: Minimum of 2-5 years of experience in spacecraft operations or as a spacecraft controller or similar. Previous experience as a spacecraft controller during LEOP, commissioning and safe-mode recovery is highly relevant. Technical Expertise: Strong understanding of real-time flight operations, including pass preparation, telemetry monitoring, telecommand execution, command verification, anomaly response, and post-pass analysis. Familiarity with CCSDS telemetry/telecommand standards, ECSS Packet Utilisation Standard, file transfer protocols, and time correlation is highly desirable. Mission Control Software: Experience with mission control system environments such as SCOS-2000, EGS-CC, Yamcs, OpenC3 COSMOS, or similar platforms is desirable. Ability to define operational needs for telemetry displays, command interfaces, alerting, logging, dashboards, and operator workflows. Programming Ability: Proficiency in Python or similar scripting languages for telemetry analysis, automation, reporting, validation, and operational tooling. Familiarity with Linux, Git, databases, APIs, network interfaces, or operational dashboards is desirable. Simulation and Testing: Experience supporting mission rehearsals, operational validation, flight software interface testing, procedure validation, and end-to-end spacecraft-to-ground testing. Ability to help prepare mission control systems, ground station interfaces, operational procedures, and teams for launch and commissioning. Why NewOrbit Space? Pioneering Space Technology - You'll contribute to launching groundbreaking technology into space. Your work on our revolutionary ion propulsion system and ULEO satellite platform will redefine satellite operations and disrupt traditional LEO operations. Unmatched Ownership and Impact - You'll experience a level of ownership that's rare in the space industry. You will participate in the full lifecycle of satellite technology. Equity and Competitive Salary - You'll receive not just a competitive salary but also company ownership stakes. Your dedication and hard work are rewarded with a share in the technology you help build, ensuring you're a part of our collective success. Comprehensive Benefits Package - Including private health insurance with dental and optical coverage, annual healthcare check-ups. Hybrid Work - A hybrid setup with one dedicated remote day per week. Visa Sponsorship & Relocation Support - We provide a relocation package and sponsor your visa if you're joining us from abroad.
MCS Group
IT Helpdesk Technician - Projects & User Support
MCS Group City, Belfast
A growing technology firm in the Greater Belfast area is looking for an IT Helpdesk Technician to support their IT operations. This role combines hands-on technical support with project-based work, ideal for career growth beyond the traditional helpdesk environment. Responsibilities include managing user accounts, supporting IT projects, and providing desktop support. Desired skills include troubleshooting hardware/software and experience with Active Directory. Flexibility between 8:00 am - 6:00 pm Monday to Friday is required.
30/05/2026
Full time
A growing technology firm in the Greater Belfast area is looking for an IT Helpdesk Technician to support their IT operations. This role combines hands-on technical support with project-based work, ideal for career growth beyond the traditional helpdesk environment. Responsibilities include managing user accounts, supporting IT projects, and providing desktop support. Desired skills include troubleshooting hardware/software and experience with Active Directory. Flexibility between 8:00 am - 6:00 pm Monday to Friday is required.

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