Hays IT - HTS - Southend
Content Designer-AI Specialist About the role We are seeking a highly experienced Content Designer-AI Specialist to join our client, who has their finger on the pulse of emergingAI trends to help us create content that is discoverable, scalable, and effective across multiple markets. In this role, you'll shape how content is created, structured, governed, and delivered in an AI-driven environment. You will work closely with engineering, product, data science, and research teams to build content that is intuitive for users and legible to AI systems. You'll also use AI tools to increase efficiency, quality, and consistency across content operations. Content Designers at client are full stack, meaning you'll be responsible both for designing content and for authoring/managing it in our CMS. Tell me more, tell me more Our client is currently looking for a new recruit in joining their team, please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:30pm Monday to Friday. Shifts: Monday - Friday (37.5 hours per week) Key responsibilities Define AI-related content standards: Define metadata, taxonomies, and schemas that support AI retrieval, RAG pipelines, and vector search. Design and document content standards for conversational, generative, and AI-driven UX patterns. Partner with CMS teams to maintain scalable content models optimized for automation and machine understanding. Design modular, atomic content that can be composed, repurposed, or personalized by AI systems. Lead on personalisation: Support business initiatives to explore how personalisation can increase product conversion rates. Explore AI integrations with testing tools like Kameleoon to drive data-driven personalisation experimentation. Enhance content creation: Build and test AI-powered writing workflows that use AI tools (LLMs, copilots, automation platforms) to accelerate writing, editing, summarization, localization, and content transformation, while maintaining quality and compliance. Create repeatable patterns, templates, and frameworks that AI can use to generate high-quality, on-brand content. Define prompt strategies and content rules that ensure safe, accurate, and brand-aligned AI outputs. Run experiments that compare human, AI-assisted, and hybrid content approaches. Establish quality and safety criteria for AI outputs, including tone, accuracy, bias checks, and fallback behavior. Must Have Skills PORTFOLIO REQUIRED: Please include a link to case studies/examples from previous clients that demonstrate the impact you've made to businesses by using AI to support content creation 7+ years in Content Design, UX Writing, or Content Strategy. Strong hands-on experience using LLMs/AI tools for content creation and workflow optimization. Ability to design prompts, templates, and structured content formats AI can reliably use. Experience writing for AI-driven products (assistants, generators, intelligent flows). Experience with headless CMS and API-driven content systems. Understanding of responsible AI, bias mitigation, safe content design, metadata, taxonomies, schema, and structured content models. Ability to balance human oversight with AI automation. Strong cross-functional collaboration with engineers, data scientists, and researchers. Nice-to-haves Experience with RAG systems, vector databases, or knowledge graph design. Familiarity with prompt evaluation frameworks and model assessment. Basic understanding of machine learning concepts. What success looks like AI is consistently used to improve content velocity, quality, and labor efficiency. Human + AI hybrid workflows are documented, scalable, and safe. Product content and AI-generated content feel seamless, trustworthy, and on-brand. Structured content systems improve retrieval, search, personalization, and generative quality. The organization develops clear guidelines and governance for AI-assisted content creation. Measurable improvements in user experience, content performance, and operational ROI. What's in it for you? - Our client loves to reward their people for doing a great job. This is a 6 months contract. A day rate, in-scope of IR35, either via a Hays approved umbrella company or via Hays PAYE This role provides a remote working access from the comforts of your own home and only going to our state-of-the-art office in London Victoria 2 days per week. Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better. We look forward to speaking to you!
Content Designer-AI Specialist About the role We are seeking a highly experienced Content Designer-AI Specialist to join our client, who has their finger on the pulse of emergingAI trends to help us create content that is discoverable, scalable, and effective across multiple markets. In this role, you'll shape how content is created, structured, governed, and delivered in an AI-driven environment. You will work closely with engineering, product, data science, and research teams to build content that is intuitive for users and legible to AI systems. You'll also use AI tools to increase efficiency, quality, and consistency across content operations. Content Designers at client are full stack, meaning you'll be responsible both for designing content and for authoring/managing it in our CMS. Tell me more, tell me more Our client is currently looking for a new recruit in joining their team, please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:30pm Monday to Friday. Shifts: Monday - Friday (37.5 hours per week) Key responsibilities Define AI-related content standards: Define metadata, taxonomies, and schemas that support AI retrieval, RAG pipelines, and vector search. Design and document content standards for conversational, generative, and AI-driven UX patterns. Partner with CMS teams to maintain scalable content models optimized for automation and machine understanding. Design modular, atomic content that can be composed, repurposed, or personalized by AI systems. Lead on personalisation: Support business initiatives to explore how personalisation can increase product conversion rates. Explore AI integrations with testing tools like Kameleoon to drive data-driven personalisation experimentation. Enhance content creation: Build and test AI-powered writing workflows that use AI tools (LLMs, copilots, automation platforms) to accelerate writing, editing, summarization, localization, and content transformation, while maintaining quality and compliance. Create repeatable patterns, templates, and frameworks that AI can use to generate high-quality, on-brand content. Define prompt strategies and content rules that ensure safe, accurate, and brand-aligned AI outputs. Run experiments that compare human, AI-assisted, and hybrid content approaches. Establish quality and safety criteria for AI outputs, including tone, accuracy, bias checks, and fallback behavior. Must Have Skills PORTFOLIO REQUIRED: Please include a link to case studies/examples from previous clients that demonstrate the impact you've made to businesses by using AI to support content creation 7+ years in Content Design, UX Writing, or Content Strategy. Strong hands-on experience using LLMs/AI tools for content creation and workflow optimization. Ability to design prompts, templates, and structured content formats AI can reliably use. Experience writing for AI-driven products (assistants, generators, intelligent flows). Experience with headless CMS and API-driven content systems. Understanding of responsible AI, bias mitigation, safe content design, metadata, taxonomies, schema, and structured content models. Ability to balance human oversight with AI automation. Strong cross-functional collaboration with engineers, data scientists, and researchers. Nice-to-haves Experience with RAG systems, vector databases, or knowledge graph design. Familiarity with prompt evaluation frameworks and model assessment. Basic understanding of machine learning concepts. What success looks like AI is consistently used to improve content velocity, quality, and labor efficiency. Human + AI hybrid workflows are documented, scalable, and safe. Product content and AI-generated content feel seamless, trustworthy, and on-brand. Structured content systems improve retrieval, search, personalization, and generative quality. The organization develops clear guidelines and governance for AI-assisted content creation. Measurable improvements in user experience, content performance, and operational ROI. What's in it for you? - Our client loves to reward their people for doing a great job. This is a 6 months contract. A day rate, in-scope of IR35, either via a Hays approved umbrella company or via Hays PAYE This role provides a remote working access from the comforts of your own home and only going to our state-of-the-art office in London Victoria 2 days per week. Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better. We look forward to speaking to you!
Hays Technology
City, Birmingham
Your new company As one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new role The Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions. Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service. Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. Testing and refining: Participating in functional and user testing, ensuring technology solutions meet business requirements and delivering measurable results. What you'll need to succeed The ideal candidate is someone who thrives on variety, loves learning new things, and enjoys connecting with people. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! Experience in Tax Technology - either in an internal or external facing role. Knowledge of tax compliance and advisory processes. Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes. Skilled in translating business requirements into user stories, wireframes, or workflows. Comfortable using data analytics to identify opportunities, track KPIs, and measure success. Strong communicator with the ability to influence across teams. Commercially minded, detail-oriented, and passionate about making processes smarter and faster. Highly organised. Great attention to detail. What you'll get in return Hybrid and Flexible working 26 Days Holiday (with the option of purchasing additional days) Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company As one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new role The Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions. Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service. Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. Testing and refining: Participating in functional and user testing, ensuring technology solutions meet business requirements and delivering measurable results. What you'll need to succeed The ideal candidate is someone who thrives on variety, loves learning new things, and enjoys connecting with people. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! Experience in Tax Technology - either in an internal or external facing role. Knowledge of tax compliance and advisory processes. Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes. Skilled in translating business requirements into user stories, wireframes, or workflows. Comfortable using data analytics to identify opportunities, track KPIs, and measure success. Strong communicator with the ability to influence across teams. Commercially minded, detail-oriented, and passionate about making processes smarter and faster. Highly organised. Great attention to detail. What you'll get in return Hybrid and Flexible working 26 Days Holiday (with the option of purchasing additional days) Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
