Reigate and Banstead Borough Council
Reigate, Surrey, UK
Job Title: Digital Services & Systems Team Leader
Location of work: Town Hall, Reigate
Salary: TS1 Pay scales £48075 to £62004
Basis: Permanent, Full time
Are you ready to make a real impact in shaping the digital future of local government? We’re seeking a proactive and innovative Digital Services & Systems Team Leader to join our ICT department. This is a hands-on team leader role, ideal for a self-starter who thrives on driving digital transformation and operational excellence.
About the Role
As the Digital Services & Systems Team Leader, you will:
Lead a team of three Business Improvement Analysts and three System Support Analysts.
Develop and maintain a forward-looking, agile business application architecture to support council services.
Contribute to ICT strategy, ensuring compliance with national and local standards.
Manage team resourcing, external partnerships and problem escalation.
Key Responsibilities
Drive digital transformation initiatives, including service design, form building, and automation.
Champion user-centred design and accessibility across all digital services.
Foster a culture of innovation, continuous improvement, and cross-departmental collaboration.
Evaluate proposals for new systems and enhancements, prioritizing based on ROI and strategic fit.
Oversee the development of online forms using low-code platforms (e.g., Granicus govService), HTML/CSS, and API integration.
Support systems administration for both legacy and modern cloud platforms.
Plan and coordinate software rollouts, including governance, training, and change communication.
Lead the adoption and rollout of collaboration platforms such as Microsoft Teams and SharePoint and encourage their use to enhance productivity.
What We’re Looking For
Proven experience in digital services, systems leadership, or ICT project management.
Strong analytical, problem-solving, and communication skills.
Experience with digital transformation, automation, and user-centred design.
Ability to manage multiple priorities and foster cross-functional collaboration.
Commitment to continuous improvement and innovation.
Join us as we embark on our journey to become a larger unitary authority in Surrey. Play a pivotal role in shaping the council’s digital landscape, making a difference for our community and colleagues alike. Apply today to lead our digital journey!
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: Tuesday 6 January 2026
Interview date: Monday 19 January 2026
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Local Government Reorganisation
Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.
Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.
Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead
See ' Who we are ' as a council, to find out more about us.
11/12/2025
Full time
Job Title: Digital Services & Systems Team Leader
Location of work: Town Hall, Reigate
Salary: TS1 Pay scales £48075 to £62004
Basis: Permanent, Full time
Are you ready to make a real impact in shaping the digital future of local government? We’re seeking a proactive and innovative Digital Services & Systems Team Leader to join our ICT department. This is a hands-on team leader role, ideal for a self-starter who thrives on driving digital transformation and operational excellence.
About the Role
As the Digital Services & Systems Team Leader, you will:
Lead a team of three Business Improvement Analysts and three System Support Analysts.
Develop and maintain a forward-looking, agile business application architecture to support council services.
Contribute to ICT strategy, ensuring compliance with national and local standards.
Manage team resourcing, external partnerships and problem escalation.
Key Responsibilities
Drive digital transformation initiatives, including service design, form building, and automation.
Champion user-centred design and accessibility across all digital services.
Foster a culture of innovation, continuous improvement, and cross-departmental collaboration.
Evaluate proposals for new systems and enhancements, prioritizing based on ROI and strategic fit.
Oversee the development of online forms using low-code platforms (e.g., Granicus govService), HTML/CSS, and API integration.
Support systems administration for both legacy and modern cloud platforms.
Plan and coordinate software rollouts, including governance, training, and change communication.
Lead the adoption and rollout of collaboration platforms such as Microsoft Teams and SharePoint and encourage their use to enhance productivity.
What We’re Looking For
Proven experience in digital services, systems leadership, or ICT project management.
Strong analytical, problem-solving, and communication skills.
Experience with digital transformation, automation, and user-centred design.
Ability to manage multiple priorities and foster cross-functional collaboration.
Commitment to continuous improvement and innovation.
Join us as we embark on our journey to become a larger unitary authority in Surrey. Play a pivotal role in shaping the council’s digital landscape, making a difference for our community and colleagues alike. Apply today to lead our digital journey!
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: Tuesday 6 January 2026
Interview date: Monday 19 January 2026
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Local Government Reorganisation
Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.
Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.
Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead
See ' Who we are ' as a council, to find out more about us.
DaTS - Applications Support & Development Officer (Geospatial)
Grade: G7; Salary Range: £32,654 - £37,035 pa#
Full time, permanent
Walsall
Ref: RT01125
We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure.
As a key member of the Geospatial Team, you will:
Help the council to exploit the value in our GIS data holdings.
Undertake significant projects which improve and combine data from back office and customer-facing systems.
Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls.
Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents
Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology.
Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology.
What we are about
We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats. These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery.
By joining our GIS service, you will be working with a talented, supportive, and friendly team.
For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you.
You will receive a salary in the range of £32,654 - £37,035 per annum plus generous annual leave and flexitime leave allowance.
Closing date for applications: 20 June 2025.
For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
About Us
Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.
We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.
Living in Walsall
Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.
Walsall Council is committed to Safer Recruitment
To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.
Social Work Matters - Children's Social Worker Recruitment
Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.
04/06/2025
Full time
DaTS - Applications Support & Development Officer (Geospatial)
Grade: G7; Salary Range: £32,654 - £37,035 pa#
Full time, permanent
Walsall
Ref: RT01125
We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure.
As a key member of the Geospatial Team, you will:
Help the council to exploit the value in our GIS data holdings.
Undertake significant projects which improve and combine data from back office and customer-facing systems.
Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls.
Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents
Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology.
Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology.
What we are about
We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats. These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery.
By joining our GIS service, you will be working with a talented, supportive, and friendly team.
For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you.
You will receive a salary in the range of £32,654 - £37,035 per annum plus generous annual leave and flexitime leave allowance.
Closing date for applications: 20 June 2025.
For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
About Us
Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.
We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.
Living in Walsall
Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.
Walsall Council is committed to Safer Recruitment
To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.
Social Work Matters - Children's Social Worker Recruitment
Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.
Reigate and Banstead Borough Council
Hybrid, Town Hall Reigate
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
30/05/2025
Full time
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
Acorn Insurance and Financial Services Limited
Liverpool
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
The Chartered Institute of Arbitrators
Holborn, London, UK
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
28/10/2024
Full time
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
CBSbutler Holdings Limited trading as CBSbutler
Corsham, Wiltshire
Service Desk Analyst + DV Cleared role + 400 per day Inside + Onsite role - Bath based Key Skills: + Experienced Service Desk + DV Cleared The Role: We are seeking an experienced Senior Service Desk Analyst to provide advanced technical support, mentor junior team members, and help drive continual service improvement across the IT support function. This role serves as a key escalation point for complex incidents, ensures high-quality customer service, and contributes to the stability and performance of end-user technology services. The ideal candidate combines strong technical troubleshooting skills with leadership ability, customer focus, and a solid understanding of IT service management best practices. Key Duties and Responsibilities Provide 1st line support where required, supporting customers users with first time fixes and account creations Assist with configuration and development of ITSM tools such as Jira Service Management, Remedy, and chat services such as Mattermost. Investigate problems and opportunities in existing processes and contribute to recommending solutions. Oversee and improve ITIL-based service management processes, such as incident, problem, change, and configuration management. Contribute to management information and service reporting, ensuring data is accurate Responsible for communications to customers and internal stakeholders Required Competencies Understanding of systems such as active directory, cloud environments. Effective communication skills ITiL v4 qualified or highly experienced in the practices 5+ years of experience in an IT Service Desk or End User Support role Experience using ITSM tools (e.g. Jira Service Management) Solid understanding of ITIL-based service management practices (Incident, Request, Problem, Change) Desired Competencies Experience in environments using Agile or DevOps ways of working Expererience in Cloud Platforms Experience in Defence Exposure to automation or scripting
12/03/2026
Contractor
Service Desk Analyst + DV Cleared role + 400 per day Inside + Onsite role - Bath based Key Skills: + Experienced Service Desk + DV Cleared The Role: We are seeking an experienced Senior Service Desk Analyst to provide advanced technical support, mentor junior team members, and help drive continual service improvement across the IT support function. This role serves as a key escalation point for complex incidents, ensures high-quality customer service, and contributes to the stability and performance of end-user technology services. The ideal candidate combines strong technical troubleshooting skills with leadership ability, customer focus, and a solid understanding of IT service management best practices. Key Duties and Responsibilities Provide 1st line support where required, supporting customers users with first time fixes and account creations Assist with configuration and development of ITSM tools such as Jira Service Management, Remedy, and chat services such as Mattermost. Investigate problems and opportunities in existing processes and contribute to recommending solutions. Oversee and improve ITIL-based service management processes, such as incident, problem, change, and configuration management. Contribute to management information and service reporting, ensuring data is accurate Responsible for communications to customers and internal stakeholders Required Competencies Understanding of systems such as active directory, cloud environments. Effective communication skills ITiL v4 qualified or highly experienced in the practices 5+ years of experience in an IT Service Desk or End User Support role Experience using ITSM tools (e.g. Jira Service Management) Solid understanding of ITIL-based service management practices (Incident, Request, Problem, Change) Desired Competencies Experience in environments using Agile or DevOps ways of working Expererience in Cloud Platforms Experience in Defence Exposure to automation or scripting
Looking for a Dynamics 365 role where you can shape an evolving Finance and Operations platform? This is a role where you will combine systems experience with finance and play a central role in shaping an evolving ERP environment that offers both challenges and long-term progression. Senior Finance Systems Analyst Chandler's Ford - Hybrid (2 Day's on site) Salary: 50,800 per annum + 15% discretionary bonus About you Strong, hands-on experience in Microsoft Dynamics 365 who understands how critical a well-optimised ERP platform is to a growing organisation. You are analytical, detail-oriented, and confident working with senior stakeholders. About the organisation This is a growing, forward-thinking business investing heavily in its systems, people, and long-term capability. With transformation initiatives underway, the organisation is focused on ensuring its finance platforms are robust, scalable, and aligned to evolving commercial priorities. This newly created role reflects a commitment to continuous improvement, system optimisation, and data-led decision-making across the Group. The role This is a pivotal position acting as the key link between Finance, Technology, and wider business stakeholders. You will take ownership of supporting, developing, and continuously improving the Dynamics 365 Finance and Operations platform, ensuring it operates smoothly, efficiently, and in line with business objectives. Alongside day-to-day system support, you will play a leading role in delivering enhancements, implementing new modules, and supporting integrations with third-party applications. You will collaborate closely with stakeholders across Finance to identify opportunities to optimise processes, enhance reporting, and strengthen financial controls. This role offers the opportunity to influence finance systems strategy while delivering tangible operational impact. Required skills and experience Proven hands-on experience with Dynamics 365 Excellent stakeholder management and communication skills Track record of delivering system improvements or ERP-related projects Strong analytical and problem-solving capability Experience managing testing cycles and UAT processes Ability to produce clear and structured requirements documentation Organised, proactive, and comfortable managing multiple priorities Desirable experience Financial background Experience integrating D365 F&O with third-party systems Experience in multi-entity or scaling organisations Involvement in finance transformation programmes If this Senior Finance System Analyst role sounds of interest please contact (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
12/03/2026
Full time
Looking for a Dynamics 365 role where you can shape an evolving Finance and Operations platform? This is a role where you will combine systems experience with finance and play a central role in shaping an evolving ERP environment that offers both challenges and long-term progression. Senior Finance Systems Analyst Chandler's Ford - Hybrid (2 Day's on site) Salary: 50,800 per annum + 15% discretionary bonus About you Strong, hands-on experience in Microsoft Dynamics 365 who understands how critical a well-optimised ERP platform is to a growing organisation. You are analytical, detail-oriented, and confident working with senior stakeholders. About the organisation This is a growing, forward-thinking business investing heavily in its systems, people, and long-term capability. With transformation initiatives underway, the organisation is focused on ensuring its finance platforms are robust, scalable, and aligned to evolving commercial priorities. This newly created role reflects a commitment to continuous improvement, system optimisation, and data-led decision-making across the Group. The role This is a pivotal position acting as the key link between Finance, Technology, and wider business stakeholders. You will take ownership of supporting, developing, and continuously improving the Dynamics 365 Finance and Operations platform, ensuring it operates smoothly, efficiently, and in line with business objectives. Alongside day-to-day system support, you will play a leading role in delivering enhancements, implementing new modules, and supporting integrations with third-party applications. You will collaborate closely with stakeholders across Finance to identify opportunities to optimise processes, enhance reporting, and strengthen financial controls. This role offers the opportunity to influence finance systems strategy while delivering tangible operational impact. Required skills and experience Proven hands-on experience with Dynamics 365 Excellent stakeholder management and communication skills Track record of delivering system improvements or ERP-related projects Strong analytical and problem-solving capability Experience managing testing cycles and UAT processes Ability to produce clear and structured requirements documentation Organised, proactive, and comfortable managing multiple priorities Desirable experience Financial background Experience integrating D365 F&O with third-party systems Experience in multi-entity or scaling organisations Involvement in finance transformation programmes If this Senior Finance System Analyst role sounds of interest please contact (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Government Digital & Data
Cheltenham, Gloucestershire
Location Cheltenham About the job Job summary As one of our Business Analysts, you'll be at the heart of delivering change across GCHQ. Leading analysis for a portfolio of projects and contributing to larger, more complex initiatives, the focus is on understanding and define problems, then recommending and supporting the delivery of solutions. The work involves collaborating within a multidisciplinary team and engaging a wide range of stakeholders to understand strategic goals, assess options, and translate business and user needs into clear, actionable outputs. The aim: solving the right problems, in the right way, and delivering value for colleagues who depend on this insight. Job description On a day-to-day basis, the role centres on producing clear, high-quality analysis such as business models, process designs, option appraisals, requirements artifacts, and written briefings. This include eliciting, understanding, and prioritising the needs and goals of different colleagues and business areas, while managing differing perspectives and constraints. As an experienced practitioner, there is also the opportunity to contribute to higher-level strategic work, translating policy and wider organisational objectives into practical impacts on services, teams, and delivery plans. The role involves a blend of independent work, acting as a primary business analysis contact within a team, and collaborating with external partners such as suppliers and government departments. Line management may come later, but mentoring and supporting colleagues is an important part of the role from the outset. As involvement in more complex projects grows, so does the responsibility for guiding less-experienced team members, sharing knowledge, helping them develop their skills, and strengthening the wider business analysis community. You could be working within departments such as technology, facilities, people or information, giving you a varied workload that spans both vital internal systems and new technology supporting mission-critical activity. It is an opportunity to be part of significant projects across GCHQ that keep the UK safe, applying analytical skills to meaningful and unique challenges. Person specification Extensive practical experience as a Business Analyst is essential, including independent delivery analysis across a range of projects and programmes. Sound business-modelling skills mean confidence in leading process analysis and improvement, and in creating high-level organisation, process, system, and data models to support decision-making. A solid background in requirements management, process improvement, stakeholder engagement, digital systems, assurance activity, and cross-organisation working is important. The environment can be complex, with shifting priorities and ambiguous requirements, so adaptability and resilience are crucial. Robust capability in eliciting and managing user requirements is vital, along with the ability to tailor outputs to different audiences and collaborate effectively across multiple teams. Leadership potential is also important, particularly the motivation to progress into line management over time, with training and support provided where needed. Confidence working independently and representing the business analysis community in conversations with senior stakeholders will also contribute to success in the role. A degree or specific qualifications are not required; the focus is on skills and experience. Business analysis expertise may have been gained in any sector from government to large private enterprises.
12/03/2026
Full time
Location Cheltenham About the job Job summary As one of our Business Analysts, you'll be at the heart of delivering change across GCHQ. Leading analysis for a portfolio of projects and contributing to larger, more complex initiatives, the focus is on understanding and define problems, then recommending and supporting the delivery of solutions. The work involves collaborating within a multidisciplinary team and engaging a wide range of stakeholders to understand strategic goals, assess options, and translate business and user needs into clear, actionable outputs. The aim: solving the right problems, in the right way, and delivering value for colleagues who depend on this insight. Job description On a day-to-day basis, the role centres on producing clear, high-quality analysis such as business models, process designs, option appraisals, requirements artifacts, and written briefings. This include eliciting, understanding, and prioritising the needs and goals of different colleagues and business areas, while managing differing perspectives and constraints. As an experienced practitioner, there is also the opportunity to contribute to higher-level strategic work, translating policy and wider organisational objectives into practical impacts on services, teams, and delivery plans. The role involves a blend of independent work, acting as a primary business analysis contact within a team, and collaborating with external partners such as suppliers and government departments. Line management may come later, but mentoring and supporting colleagues is an important part of the role from the outset. As involvement in more complex projects grows, so does the responsibility for guiding less-experienced team members, sharing knowledge, helping them develop their skills, and strengthening the wider business analysis community. You could be working within departments such as technology, facilities, people or information, giving you a varied workload that spans both vital internal systems and new technology supporting mission-critical activity. It is an opportunity to be part of significant projects across GCHQ that keep the UK safe, applying analytical skills to meaningful and unique challenges. Person specification Extensive practical experience as a Business Analyst is essential, including independent delivery analysis across a range of projects and programmes. Sound business-modelling skills mean confidence in leading process analysis and improvement, and in creating high-level organisation, process, system, and data models to support decision-making. A solid background in requirements management, process improvement, stakeholder engagement, digital systems, assurance activity, and cross-organisation working is important. The environment can be complex, with shifting priorities and ambiguous requirements, so adaptability and resilience are crucial. Robust capability in eliciting and managing user requirements is vital, along with the ability to tailor outputs to different audiences and collaborate effectively across multiple teams. Leadership potential is also important, particularly the motivation to progress into line management over time, with training and support provided where needed. Confidence working independently and representing the business analysis community in conversations with senior stakeholders will also contribute to success in the role. A degree or specific qualifications are not required; the focus is on skills and experience. Business analysis expertise may have been gained in any sector from government to large private enterprises.
Government Digital & Data
Cheltenham, Gloucestershire
Location Cheltenham About the job Job summary As one of our Associate Business Analysts, you'll be at the heart of interesting projects that help us to keep the UK safe. Working as part of a multidisciplinary team, you'll seek to understand intricate problems, uncover opportunities, and shape solutions that meet both user and business needs. You'll analyse requirements, then turn your insight into action mapping processes, helping to design services that are efficient, effective, and aligned with our strategic goals. It's all about solving the right problems, in the right way, delivering value for the colleagues who'll depend on you. Job description Day to day, you'll support the gathering and validation of business and user needs through workshops, interviews, document reviews and collaborative working. Working with more senior analysts, you'll assist in the production of analysis, defining and escalating risks. And you'll prepare materials for stakeholders, capture feedback, and ensure information is always accurate and clear. You'll be supported by an experienced Business Analyst who'll help you manage your portfolio of projects and grow your skills. It's an excellent opportunity to develop your core business analysis skills, gain exposure to delivery environments, and build an understanding of how analysis supports decision making. When you're ready, there'll also be the chance to take on more complex projects and progress to a more senior role. You could be working within technology, facilities, people or information departments, to name a few. So, your diverse workload will vary between supporting vital internal systems and processes, to helping develop new tech that supports mission-critical activity. You'll also work with stakeholders throughout the UK's Intelligence Services and support teams through periods of change. Person specification You'll have practical experience working as an Associate Business Analyst, delivering analysis for projects or programmes of work. Your foundational knowledge and skills in business modelling will mean you're comfortable working on process analysis and improvement, and that you're able to create organisation, process, system and data models to support decision making. Due to the nature of our work, you'll need to be adaptable and resilient when operating in complex environments where priorities can change and requirements can be ambiguous. Your ability to elicit and manage user requirements will be key. And since you'll need to tailor outputs to different audiences and work across multiple teams, communication and collaboration skills are a must. You'll have an attention to detail which means you'll always ensure outputs are accurate, complete and deliver value. And your influencing skills will be vital as you navigate different viewpoints and priorities and build consensus and support for the right solutions. You'll also need to be comfortable managing your own time and receiving, and acting on, feedback and guidance. You don't need a degree or any specific qualifications to apply. We're interested in your skills and experience. You could have gained your business analysis experience from any background or sector from government through to large private enterprises.
12/03/2026
Full time
Location Cheltenham About the job Job summary As one of our Associate Business Analysts, you'll be at the heart of interesting projects that help us to keep the UK safe. Working as part of a multidisciplinary team, you'll seek to understand intricate problems, uncover opportunities, and shape solutions that meet both user and business needs. You'll analyse requirements, then turn your insight into action mapping processes, helping to design services that are efficient, effective, and aligned with our strategic goals. It's all about solving the right problems, in the right way, delivering value for the colleagues who'll depend on you. Job description Day to day, you'll support the gathering and validation of business and user needs through workshops, interviews, document reviews and collaborative working. Working with more senior analysts, you'll assist in the production of analysis, defining and escalating risks. And you'll prepare materials for stakeholders, capture feedback, and ensure information is always accurate and clear. You'll be supported by an experienced Business Analyst who'll help you manage your portfolio of projects and grow your skills. It's an excellent opportunity to develop your core business analysis skills, gain exposure to delivery environments, and build an understanding of how analysis supports decision making. When you're ready, there'll also be the chance to take on more complex projects and progress to a more senior role. You could be working within technology, facilities, people or information departments, to name a few. So, your diverse workload will vary between supporting vital internal systems and processes, to helping develop new tech that supports mission-critical activity. You'll also work with stakeholders throughout the UK's Intelligence Services and support teams through periods of change. Person specification You'll have practical experience working as an Associate Business Analyst, delivering analysis for projects or programmes of work. Your foundational knowledge and skills in business modelling will mean you're comfortable working on process analysis and improvement, and that you're able to create organisation, process, system and data models to support decision making. Due to the nature of our work, you'll need to be adaptable and resilient when operating in complex environments where priorities can change and requirements can be ambiguous. Your ability to elicit and manage user requirements will be key. And since you'll need to tailor outputs to different audiences and work across multiple teams, communication and collaboration skills are a must. You'll have an attention to detail which means you'll always ensure outputs are accurate, complete and deliver value. And your influencing skills will be vital as you navigate different viewpoints and priorities and build consensus and support for the right solutions. You'll also need to be comfortable managing your own time and receiving, and acting on, feedback and guidance. You don't need a degree or any specific qualifications to apply. We're interested in your skills and experience. You could have gained your business analysis experience from any background or sector from government through to large private enterprises.
QA Tester Pay of £44,447 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a QA Tester for our Benefit Supporting Services team to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven experience testing critical batch processes and interface components in legacy environments. Skilled at ensuring data flows and processing behaviour remain reliable after change, with the ability to spot and mitigate risks such as data issues, processing failures and interface errors. Able to plan, design and carry out system and acceptance testing across both functional and non functional requirements. Confident maintaining clear traceability between tests, requirements and defects, and capable of leading test delivery to meet expectations on quality, timelines and cost. Strong problem solving ability with a focus on understanding root causes, identifying improvements and providing evidence based recommendations. Comfortable analysing findings and presenting them clearly to both technical and non technical audiences. Able to work effectively within a small, focused team and support others to build their skills and confidence. Willing to share knowledge, lessons learned and practical insights to help mentor and develop junior colleagues. Excellent communication skills, able to clearly report on testing progress, risks and results. Comfortable working with delivery teams to understand requirements, discuss testability and ensure shared understanding across stakeholders. Demonstrable experience testing VME, mainframe, or other large integrated legacy applications. Strong ability to understand and work within complex and business critical systems built on legacy technology stacks such as COBOL. You and your role Working in Benefit Supporting Services, you'd spend your days making sure the systems that support millions of people keep running smoothly. A lot of your time is spent getting hands on with our mainframe and VME applications, testing changes before they go anywhere near live service. You look at what's changing, figure out the risks and make sure everything is solid reliable, and behaves the way it should. You'll be in constant contact with developers, business analysts and other testers, chatting through updates, ironing out defects, and helping shape improvements. Some days you're planning out what needs to be tested; other days you're deep in the detail, working through batch processes and interfaces to make sure nothing unexpected pops up. With a shift-left mindset, you're involved early so issues get caught before they become problems. You'll also play a part in helping others grow sharing what you know, supporting newer testers and sometimes taking on line management or mentoring duties. Along the way, you document what you've done so the next person picking things up has everything they need. Overall, it's a mix of problem solving, teamwork, and protecting services that really matter, all while helping shape and modernise the legacy platforms the department relies on. Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is more convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
12/03/2026
Full time
QA Tester Pay of £44,447 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a QA Tester for our Benefit Supporting Services team to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven experience testing critical batch processes and interface components in legacy environments. Skilled at ensuring data flows and processing behaviour remain reliable after change, with the ability to spot and mitigate risks such as data issues, processing failures and interface errors. Able to plan, design and carry out system and acceptance testing across both functional and non functional requirements. Confident maintaining clear traceability between tests, requirements and defects, and capable of leading test delivery to meet expectations on quality, timelines and cost. Strong problem solving ability with a focus on understanding root causes, identifying improvements and providing evidence based recommendations. Comfortable analysing findings and presenting them clearly to both technical and non technical audiences. Able to work effectively within a small, focused team and support others to build their skills and confidence. Willing to share knowledge, lessons learned and practical insights to help mentor and develop junior colleagues. Excellent communication skills, able to clearly report on testing progress, risks and results. Comfortable working with delivery teams to understand requirements, discuss testability and ensure shared understanding across stakeholders. Demonstrable experience testing VME, mainframe, or other large integrated legacy applications. Strong ability to understand and work within complex and business critical systems built on legacy technology stacks such as COBOL. You and your role Working in Benefit Supporting Services, you'd spend your days making sure the systems that support millions of people keep running smoothly. A lot of your time is spent getting hands on with our mainframe and VME applications, testing changes before they go anywhere near live service. You look at what's changing, figure out the risks and make sure everything is solid reliable, and behaves the way it should. You'll be in constant contact with developers, business analysts and other testers, chatting through updates, ironing out defects, and helping shape improvements. Some days you're planning out what needs to be tested; other days you're deep in the detail, working through batch processes and interfaces to make sure nothing unexpected pops up. With a shift-left mindset, you're involved early so issues get caught before they become problems. You'll also play a part in helping others grow sharing what you know, supporting newer testers and sometimes taking on line management or mentoring duties. Along the way, you document what you've done so the next person picking things up has everything they need. Overall, it's a mix of problem solving, teamwork, and protecting services that really matter, all while helping shape and modernise the legacy platforms the department relies on. Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is more convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
QA Tester Pay of £44,447 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a QA Tester for our Benefit Supporting Services team to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven experience testing critical batch processes and interface components in legacy environments. Skilled at ensuring data flows and processing behaviour remain reliable after change, with the ability to spot and mitigate risks such as data issues, processing failures and interface errors. Able to plan, design and carry out system and acceptance testing across both functional and non functional requirements. Confident maintaining clear traceability between tests, requirements and defects, and capable of leading test delivery to meet expectations on quality, timelines and cost. Strong problem solving ability with a focus on understanding root causes, identifying improvements and providing evidence based recommendations. Comfortable analysing findings and presenting them clearly to both technical and non technical audiences. Able to work effectively within a small, focused team and support others to build their skills and confidence. Willing to share knowledge, lessons learned and practical insights to help mentor and develop junior colleagues. Excellent communication skills, able to clearly report on testing progress, risks and results. Comfortable working with delivery teams to understand requirements, discuss testability and ensure shared understanding across stakeholders. Demonstrable experience testing VME, mainframe, or other large integrated legacy applications. Strong ability to understand and work within complex and business critical systems built on legacy technology stacks such as COBOL. You and your role Working in Benefit Supporting Services, you'd spend your days making sure the systems that support millions of people keep running smoothly. A lot of your time is spent getting hands on with our mainframe and VME applications, testing changes before they go anywhere near live service. You look at what's changing, figure out the risks and make sure everything is solid reliable, and behaves the way it should. You'll be in constant contact with developers, business analysts and other testers, chatting through updates, ironing out defects, and helping shape improvements. Some days you're planning out what needs to be tested; other days you're deep in the detail, working through batch processes and interfaces to make sure nothing unexpected pops up. With a shift-left mindset, you're involved early so issues get caught before they become problems. You'll also play a part in helping others grow sharing what you know, supporting newer testers and sometimes taking on line management or mentoring duties. Along the way, you document what you've done so the next person picking things up has everything they need. Overall, it's a mix of problem solving, teamwork, and protecting services that really matter, all while helping shape and modernise the legacy platforms the department relies on. Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is more convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
12/03/2026
Full time
QA Tester Pay of £44,447 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a QA Tester for our Benefit Supporting Services team to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven experience testing critical batch processes and interface components in legacy environments. Skilled at ensuring data flows and processing behaviour remain reliable after change, with the ability to spot and mitigate risks such as data issues, processing failures and interface errors. Able to plan, design and carry out system and acceptance testing across both functional and non functional requirements. Confident maintaining clear traceability between tests, requirements and defects, and capable of leading test delivery to meet expectations on quality, timelines and cost. Strong problem solving ability with a focus on understanding root causes, identifying improvements and providing evidence based recommendations. Comfortable analysing findings and presenting them clearly to both technical and non technical audiences. Able to work effectively within a small, focused team and support others to build their skills and confidence. Willing to share knowledge, lessons learned and practical insights to help mentor and develop junior colleagues. Excellent communication skills, able to clearly report on testing progress, risks and results. Comfortable working with delivery teams to understand requirements, discuss testability and ensure shared understanding across stakeholders. Demonstrable experience testing VME, mainframe, or other large integrated legacy applications. Strong ability to understand and work within complex and business critical systems built on legacy technology stacks such as COBOL. You and your role Working in Benefit Supporting Services, you'd spend your days making sure the systems that support millions of people keep running smoothly. A lot of your time is spent getting hands on with our mainframe and VME applications, testing changes before they go anywhere near live service. You look at what's changing, figure out the risks and make sure everything is solid reliable, and behaves the way it should. You'll be in constant contact with developers, business analysts and other testers, chatting through updates, ironing out defects, and helping shape improvements. Some days you're planning out what needs to be tested; other days you're deep in the detail, working through batch processes and interfaces to make sure nothing unexpected pops up. With a shift-left mindset, you're involved early so issues get caught before they become problems. You'll also play a part in helping others grow sharing what you know, supporting newer testers and sometimes taking on line management or mentoring duties. Along the way, you document what you've done so the next person picking things up has everything they need. Overall, it's a mix of problem solving, teamwork, and protecting services that really matter, all while helping shape and modernise the legacy platforms the department relies on. Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is more convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
QA Tester Pay of £44,447 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a QA Tester for our Benefit Supporting Services team to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven experience testing critical batch processes and interface components in legacy environments. Skilled at ensuring data flows and processing behaviour remain reliable after change, with the ability to spot and mitigate risks such as data issues, processing failures and interface errors. Able to plan, design and carry out system and acceptance testing across both functional and non functional requirements. Confident maintaining clear traceability between tests, requirements and defects, and capable of leading test delivery to meet expectations on quality, timelines and cost. Strong problem solving ability with a focus on understanding root causes, identifying improvements and providing evidence based recommendations. Comfortable analysing findings and presenting them clearly to both technical and non technical audiences. Able to work effectively within a small, focused team and support others to build their skills and confidence. Willing to share knowledge, lessons learned and practical insights to help mentor and develop junior colleagues. Excellent communication skills, able to clearly report on testing progress, risks and results. Comfortable working with delivery teams to understand requirements, discuss testability and ensure shared understanding across stakeholders. Demonstrable experience testing VME, mainframe, or other large integrated legacy applications. Strong ability to understand and work within complex and business critical systems built on legacy technology stacks such as COBOL. You and your role Working in Benefit Supporting Services, you'd spend your days making sure the systems that support millions of people keep running smoothly. A lot of your time is spent getting hands on with our mainframe and VME applications, testing changes before they go anywhere near live service. You look at what's changing, figure out the risks and make sure everything is solid reliable, and behaves the way it should. You'll be in constant contact with developers, business analysts and other testers, chatting through updates, ironing out defects, and helping shape improvements. Some days you're planning out what needs to be tested; other days you're deep in the detail, working through batch processes and interfaces to make sure nothing unexpected pops up. With a shift-left mindset, you're involved early so issues get caught before they become problems. You'll also play a part in helping others grow sharing what you know, supporting newer testers and sometimes taking on line management or mentoring duties. Along the way, you document what you've done so the next person picking things up has everything they need. Overall, it's a mix of problem solving, teamwork, and protecting services that really matter, all while helping shape and modernise the legacy platforms the department relies on. Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is more convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
12/03/2026
Full time
QA Tester Pay of £44,447 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a QA Tester for our Benefit Supporting Services team to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven experience testing critical batch processes and interface components in legacy environments. Skilled at ensuring data flows and processing behaviour remain reliable after change, with the ability to spot and mitigate risks such as data issues, processing failures and interface errors. Able to plan, design and carry out system and acceptance testing across both functional and non functional requirements. Confident maintaining clear traceability between tests, requirements and defects, and capable of leading test delivery to meet expectations on quality, timelines and cost. Strong problem solving ability with a focus on understanding root causes, identifying improvements and providing evidence based recommendations. Comfortable analysing findings and presenting them clearly to both technical and non technical audiences. Able to work effectively within a small, focused team and support others to build their skills and confidence. Willing to share knowledge, lessons learned and practical insights to help mentor and develop junior colleagues. Excellent communication skills, able to clearly report on testing progress, risks and results. Comfortable working with delivery teams to understand requirements, discuss testability and ensure shared understanding across stakeholders. Demonstrable experience testing VME, mainframe, or other large integrated legacy applications. Strong ability to understand and work within complex and business critical systems built on legacy technology stacks such as COBOL. You and your role Working in Benefit Supporting Services, you'd spend your days making sure the systems that support millions of people keep running smoothly. A lot of your time is spent getting hands on with our mainframe and VME applications, testing changes before they go anywhere near live service. You look at what's changing, figure out the risks and make sure everything is solid reliable, and behaves the way it should. You'll be in constant contact with developers, business analysts and other testers, chatting through updates, ironing out defects, and helping shape improvements. Some days you're planning out what needs to be tested; other days you're deep in the detail, working through batch processes and interfaces to make sure nothing unexpected pops up. With a shift-left mindset, you're involved early so issues get caught before they become problems. You'll also play a part in helping others grow sharing what you know, supporting newer testers and sometimes taking on line management or mentoring duties. Along the way, you document what you've done so the next person picking things up has everything they need. Overall, it's a mix of problem solving, teamwork, and protecting services that really matter, all while helping shape and modernise the legacy platforms the department relies on. Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is more convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
QA Tester Pay of £44,447 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a QA Tester for our Benefit Supporting Services team to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven experience testing critical batch processes and interface components in legacy environments. Skilled at ensuring data flows and processing behaviour remain reliable after change, with the ability to spot and mitigate risks such as data issues, processing failures and interface errors. Able to plan, design and carry out system and acceptance testing across both functional and non functional requirements. Confident maintaining clear traceability between tests, requirements and defects, and capable of leading test delivery to meet expectations on quality, timelines and cost. Strong problem solving ability with a focus on understanding root causes, identifying improvements and providing evidence based recommendations. Comfortable analysing findings and presenting them clearly to both technical and non technical audiences. Able to work effectively within a small, focused team and support others to build their skills and confidence. Willing to share knowledge, lessons learned and practical insights to help mentor and develop junior colleagues. Excellent communication skills, able to clearly report on testing progress, risks and results. Comfortable working with delivery teams to understand requirements, discuss testability and ensure shared understanding across stakeholders. Demonstrable experience testing VME, mainframe, or other large integrated legacy applications. Strong ability to understand and work within complex and business critical systems built on legacy technology stacks such as COBOL. You and your role Working in Benefit Supporting Services, you'd spend your days making sure the systems that support millions of people keep running smoothly. A lot of your time is spent getting hands on with our mainframe and VME applications, testing changes before they go anywhere near live service. You look at what's changing, figure out the risks and make sure everything is solid reliable, and behaves the way it should. You'll be in constant contact with developers, business analysts and other testers, chatting through updates, ironing out defects, and helping shape improvements. Some days you're planning out what needs to be tested; other days you're deep in the detail, working through batch processes and interfaces to make sure nothing unexpected pops up. With a shift-left mindset, you're involved early so issues get caught before they become problems. You'll also play a part in helping others grow sharing what you know, supporting newer testers and sometimes taking on line management or mentoring duties. Along the way, you document what you've done so the next person picking things up has everything they need. Overall, it's a mix of problem solving, teamwork, and protecting services that really matter, all while helping shape and modernise the legacy platforms the department relies on. Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is more convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
12/03/2026
Full time
QA Tester Pay of £44,447 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a QA Tester for our Benefit Supporting Services team to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven experience testing critical batch processes and interface components in legacy environments. Skilled at ensuring data flows and processing behaviour remain reliable after change, with the ability to spot and mitigate risks such as data issues, processing failures and interface errors. Able to plan, design and carry out system and acceptance testing across both functional and non functional requirements. Confident maintaining clear traceability between tests, requirements and defects, and capable of leading test delivery to meet expectations on quality, timelines and cost. Strong problem solving ability with a focus on understanding root causes, identifying improvements and providing evidence based recommendations. Comfortable analysing findings and presenting them clearly to both technical and non technical audiences. Able to work effectively within a small, focused team and support others to build their skills and confidence. Willing to share knowledge, lessons learned and practical insights to help mentor and develop junior colleagues. Excellent communication skills, able to clearly report on testing progress, risks and results. Comfortable working with delivery teams to understand requirements, discuss testability and ensure shared understanding across stakeholders. Demonstrable experience testing VME, mainframe, or other large integrated legacy applications. Strong ability to understand and work within complex and business critical systems built on legacy technology stacks such as COBOL. You and your role Working in Benefit Supporting Services, you'd spend your days making sure the systems that support millions of people keep running smoothly. A lot of your time is spent getting hands on with our mainframe and VME applications, testing changes before they go anywhere near live service. You look at what's changing, figure out the risks and make sure everything is solid reliable, and behaves the way it should. You'll be in constant contact with developers, business analysts and other testers, chatting through updates, ironing out defects, and helping shape improvements. Some days you're planning out what needs to be tested; other days you're deep in the detail, working through batch processes and interfaces to make sure nothing unexpected pops up. With a shift-left mindset, you're involved early so issues get caught before they become problems. You'll also play a part in helping others grow sharing what you know, supporting newer testers and sometimes taking on line management or mentoring duties. Along the way, you document what you've done so the next person picking things up has everything they need. Overall, it's a mix of problem solving, teamwork, and protecting services that really matter, all while helping shape and modernise the legacy platforms the department relies on. Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is more convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
This top global law firm are looking for a Finance Systems Analyst to join their global Finance Systems team, supporting finance users across multiple regions. The team works closely with Technology and Finance stakeholders to support, enhance, and develop a portfolio of finance applications used internationally. This role plays a key part in delivering system improvements, upgrades, and integrations across core finance platforms. You will work in an agile environment, collaborating with IT, vendors, and business users to translate requirements into effective system solutions. Key Systems Supported Elite 3E Intapp Time Emburse Expense and Invoice OneStream (budgeting and GL reporting) Paperless Billing (Nth Degree) Edicom e-Invoicing eBillingHub BI and reporting solutions (Analysis Services, SSRS, vendor dashboards) Key Responsibilities Systems Analysis & Support Analyse finance systems to identify gaps, inefficiencies, and improvement opportunities Translate finance and business requirements into functional system specifications Provide day-to-day system support, troubleshooting, and root-cause analysis Ensure data integrity, accuracy, and consistency across systems System Upgrades & Enhancements Support system upgrades, patches, and new releases Coordinate and support testing activities (unit, integration, UAT) Assess the impact of changes on finance processes, controls, and reporting Work with IT teams and vendors to ensure smooth implementations Maintain system configurations and core setups in test environments Product & Change Delivery Assist with managing the finance systems product backlog and roadmap Develop user stories and define acceptance criteria Plan and support incremental releases into UAT and production Prepare documentation and support sign-off processes Process Improvement Identify opportunities to automate manual finance processes Recommend system-driven improvements to efficiency and controls Document system processes, configurations, and changes Support post-upgrade stabilisation and optimisation Stakeholder Engagement Act as a liaison between Finance, IT, and third-party vendors Collaborate with global teams and senior stakeholders Deliver training and guidance to finance users Communicate timelines, risks, and impacts clearly Skills & Experience Essential Experience working with finance systems in a professional environment Experience with Elite 3E and its data structures Strong systems and business analysis skills Excellent problem-solving and troubleshooting capability Experience supporting system upgrades and testing activities Understanding of accounting systems, including multi-company and multi-currency environments Strong stakeholder management and communication skills Ability to work collaboratively in a fast-paced, global environment Desirable Accounting qualification Background in legal or professional services Experience with the Software Development Life Cycle Use of Azure DevOps Advanced T-SQL skills Business Analysis or QA experience What's on Offer A collaborative, international working environment Exposure to a wide range of stakeholders, including senior management Ongoing technical and professional development opportunities Flexible and agile working arrangements If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
12/03/2026
Full time
This top global law firm are looking for a Finance Systems Analyst to join their global Finance Systems team, supporting finance users across multiple regions. The team works closely with Technology and Finance stakeholders to support, enhance, and develop a portfolio of finance applications used internationally. This role plays a key part in delivering system improvements, upgrades, and integrations across core finance platforms. You will work in an agile environment, collaborating with IT, vendors, and business users to translate requirements into effective system solutions. Key Systems Supported Elite 3E Intapp Time Emburse Expense and Invoice OneStream (budgeting and GL reporting) Paperless Billing (Nth Degree) Edicom e-Invoicing eBillingHub BI and reporting solutions (Analysis Services, SSRS, vendor dashboards) Key Responsibilities Systems Analysis & Support Analyse finance systems to identify gaps, inefficiencies, and improvement opportunities Translate finance and business requirements into functional system specifications Provide day-to-day system support, troubleshooting, and root-cause analysis Ensure data integrity, accuracy, and consistency across systems System Upgrades & Enhancements Support system upgrades, patches, and new releases Coordinate and support testing activities (unit, integration, UAT) Assess the impact of changes on finance processes, controls, and reporting Work with IT teams and vendors to ensure smooth implementations Maintain system configurations and core setups in test environments Product & Change Delivery Assist with managing the finance systems product backlog and roadmap Develop user stories and define acceptance criteria Plan and support incremental releases into UAT and production Prepare documentation and support sign-off processes Process Improvement Identify opportunities to automate manual finance processes Recommend system-driven improvements to efficiency and controls Document system processes, configurations, and changes Support post-upgrade stabilisation and optimisation Stakeholder Engagement Act as a liaison between Finance, IT, and third-party vendors Collaborate with global teams and senior stakeholders Deliver training and guidance to finance users Communicate timelines, risks, and impacts clearly Skills & Experience Essential Experience working with finance systems in a professional environment Experience with Elite 3E and its data structures Strong systems and business analysis skills Excellent problem-solving and troubleshooting capability Experience supporting system upgrades and testing activities Understanding of accounting systems, including multi-company and multi-currency environments Strong stakeholder management and communication skills Ability to work collaboratively in a fast-paced, global environment Desirable Accounting qualification Background in legal or professional services Experience with the Software Development Life Cycle Use of Azure DevOps Advanced T-SQL skills Business Analysis or QA experience What's on Offer A collaborative, international working environment Exposure to a wide range of stakeholders, including senior management Ongoing technical and professional development opportunities Flexible and agile working arrangements If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
Role: Senior Finance Systems Analyst Salary: £50,800 with a discretionary 15% bonus Location: Chandlers Ford/Remote Are you a finance professional with experience bridging the gap between finance and technology? Do you have hands-on experience with D365 Finance & Operations (D365 F&O) and interested in delivering impact through system optimisation? Luxion Group are seeking an experienced Senior Finance Systems Analyst to play a central role in supporting, developing, and continuously improving our Microsoft Dynamics 365 Finance & Operations (D365 F&O) platform. This position acts as a critical link between a wide range of business stakeholders, ensuring our systems remain robust, efficient, and aligned to the needs of a growing organisation. The Role In this newly created role, you'll be at the centre of our transformation, driving optimisation of D365 F&O and shaping our finance systems strategy. Y ou will be supporting senior stakeholders across the Group to deliver solutions and data-driven performance improvements. You will support the day-to-day operation of the system, resolving issues as they arise, maintaining configurations, and ensuring that the platform operates smoothly and reliably. A core part of the position involves collaborating with members across finance identifying opportunities to enhance processes, strengthen controls, and ensure that system functionality continues to support both current and future business requirements. What We're Looking For You will lead or support in delivering key projects, whether implementing new modules, introducing system enhancements, or integrating D365 F&O with third-party applications. The ability to gather, challenge and document business requirements is essential, as is ensuring that proposed solutions meet operational needs while maintaining financial integrity. The role also requires an organised and structured approach to system testing and user acceptance testing, ensuring that changes are implemented correctly and through effective change control processes. You will work closely with end users across the organisation, providing training, preparing clear and accessible user guides, and supporting a strong culture of knowledge sharing. We are looking for someone with strong analytical capabilities, excellent communication skills and a proactive approach to problem-solving. You will thrive in a role that combines technical understanding with business partnership, supporting colleagues while helping shape the future of our finance systems. If you are motivated by improving processes, delivering high-quality solutions, and ensuring that systems truly enable business performance, we would be pleased to hear from you. This is an opportunity to make a significant impact within a dynamic and forward-thinking organisation. The Important Things! Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace, we're a place to thrive. Our employees, just like our customers, come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
12/03/2026
Full time
Role: Senior Finance Systems Analyst Salary: £50,800 with a discretionary 15% bonus Location: Chandlers Ford/Remote Are you a finance professional with experience bridging the gap between finance and technology? Do you have hands-on experience with D365 Finance & Operations (D365 F&O) and interested in delivering impact through system optimisation? Luxion Group are seeking an experienced Senior Finance Systems Analyst to play a central role in supporting, developing, and continuously improving our Microsoft Dynamics 365 Finance & Operations (D365 F&O) platform. This position acts as a critical link between a wide range of business stakeholders, ensuring our systems remain robust, efficient, and aligned to the needs of a growing organisation. The Role In this newly created role, you'll be at the centre of our transformation, driving optimisation of D365 F&O and shaping our finance systems strategy. Y ou will be supporting senior stakeholders across the Group to deliver solutions and data-driven performance improvements. You will support the day-to-day operation of the system, resolving issues as they arise, maintaining configurations, and ensuring that the platform operates smoothly and reliably. A core part of the position involves collaborating with members across finance identifying opportunities to enhance processes, strengthen controls, and ensure that system functionality continues to support both current and future business requirements. What We're Looking For You will lead or support in delivering key projects, whether implementing new modules, introducing system enhancements, or integrating D365 F&O with third-party applications. The ability to gather, challenge and document business requirements is essential, as is ensuring that proposed solutions meet operational needs while maintaining financial integrity. The role also requires an organised and structured approach to system testing and user acceptance testing, ensuring that changes are implemented correctly and through effective change control processes. You will work closely with end users across the organisation, providing training, preparing clear and accessible user guides, and supporting a strong culture of knowledge sharing. We are looking for someone with strong analytical capabilities, excellent communication skills and a proactive approach to problem-solving. You will thrive in a role that combines technical understanding with business partnership, supporting colleagues while helping shape the future of our finance systems. If you are motivated by improving processes, delivering high-quality solutions, and ensuring that systems truly enable business performance, we would be pleased to hear from you. This is an opportunity to make a significant impact within a dynamic and forward-thinking organisation. The Important Things! Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace, we're a place to thrive. Our employees, just like our customers, come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Oscar Associates Ltd
Stoke-on-trent, Staffordshire
Role - Configuration Analyst Location - Stoke Salary - up to £47,000 Work Pattern - Hybrid About the Opportunity We are a specialist managed services provider operating within highly regulated, security-sensitive environments. With a strong track record of delivering tangible outcomes to our clients, we place equal importance on nurturing the development of our people. We are looking for a detail-oriented and driven Configuration Analyst to take ownership of our Configuration Management Database (CMDB) - a cornerstone of our IT service delivery capability. This is a pivotal role within our Service Operations function, sitting at the intersection of technology, process, and people. What You'll Be Doing Be the Guardian of Our CMDB Own the health, structure, and accuracy of the CMDB end-to-end Ensure all Configuration Items (CIs) follow agreed naming conventions, data models, and life cycle rules Run regular audits, data reconciliation exercises, and quality checks to maintain a trustworthy, complete dataset Spot gaps in CI coverage and drive improvements with the teams responsible Continuously refine Configuration Management policies, processes, and data models Drive Data Quality Through Discovery & Integration Administer and fine-tune automated discovery tooling (such as ServiceNow Discovery, SCCM, or cloud-native solutions) Manage data imports, transformations, and reconciliation from external sources Validate CI relationships to accurately reflect service dependencies and infrastructure hierarchies Diagnose and resolve data discrepancies or stale configuration objects Map Services and Dependencies Build and maintain service maps that connect CIs to business, application, and technical services Document upstream and downstream dependencies to support incident impact analysis and change planning Partner with architects, system owners, and engineers to ensure end-to-end service views are accurate Support Core ITSM Processes Act as the go-to subject matter expert for Change, Incident, and Problem Management teams Provide CI and relationship insights to support risk assessments and root cause investigations Ensure CMDB reflects all production changes, keeping CI life cycle data current Deliver impact assessments for major incidents and significant planned changes Report, Improve, and Influence Produce CMDB health dashboards, KPIs, and trend reports for operational and leadership audiences Translate data insights into actionable recommendations that improve technology visibility and reduce risk Educate and influence stakeholders across the business on the value of accurate configuration data Support internal and external audits with well-evidenced CMDB controls and documentation What We're Looking For Essential Solid grounding in ITIL v4 Configuration Management principles and CMDB best practices Hands-on experience with at least one major CMDB platform - ServiceNow CMDB or Jira/Insight CMDB Practical knowledge of discovery tools, asset management systems, and configuration data sources Ability to interpret complex technical environments (Servers, networks, cloud, applications) and model them logically Sharp analytical and troubleshooting skills with a strong eye for data quality Confident communicator - comfortable working with both technical specialists and non-technical stakeholders Desirable Experience building out or maturing a CMDB within a growing or evolving tech organisation Familiarity with cloud platforms (AWS, Azure, GCP) and their associated discovery integrations Some Scripting capability to support data manipulation tasks (eg PowerShell or Python) Awareness of security controls, compliance frameworks, and audit requirements Certifications ITIL Foundation v3/v4 - minimum requirement ITIL Specialist or higher - advantageous Platform-specific CMDB certifications (eg ServiceNow CISCMDB) - highly desirable The Kind of Person Who Thrives Here You take pride in accurate, clean data - messy CMDBs keep you up at night You own your work and follow through without needing to be chased You can influence people and drive change without direct authority You approach problems methodically and think in systems You're always looking for a better way to do things Security Clearance Requirements Due to the nature of the work undertaken, this role requires candidates to hold or be eligible to obtain UK Security Clearance. Applicants will typically need to be British Citizens or have lived and worked continuously in the UK for the past five years. Role - Configuration Analyst Location - Stoke Salary - up to £47,000 Work Pattern - Hybrid Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
12/03/2026
Full time
Role - Configuration Analyst Location - Stoke Salary - up to £47,000 Work Pattern - Hybrid About the Opportunity We are a specialist managed services provider operating within highly regulated, security-sensitive environments. With a strong track record of delivering tangible outcomes to our clients, we place equal importance on nurturing the development of our people. We are looking for a detail-oriented and driven Configuration Analyst to take ownership of our Configuration Management Database (CMDB) - a cornerstone of our IT service delivery capability. This is a pivotal role within our Service Operations function, sitting at the intersection of technology, process, and people. What You'll Be Doing Be the Guardian of Our CMDB Own the health, structure, and accuracy of the CMDB end-to-end Ensure all Configuration Items (CIs) follow agreed naming conventions, data models, and life cycle rules Run regular audits, data reconciliation exercises, and quality checks to maintain a trustworthy, complete dataset Spot gaps in CI coverage and drive improvements with the teams responsible Continuously refine Configuration Management policies, processes, and data models Drive Data Quality Through Discovery & Integration Administer and fine-tune automated discovery tooling (such as ServiceNow Discovery, SCCM, or cloud-native solutions) Manage data imports, transformations, and reconciliation from external sources Validate CI relationships to accurately reflect service dependencies and infrastructure hierarchies Diagnose and resolve data discrepancies or stale configuration objects Map Services and Dependencies Build and maintain service maps that connect CIs to business, application, and technical services Document upstream and downstream dependencies to support incident impact analysis and change planning Partner with architects, system owners, and engineers to ensure end-to-end service views are accurate Support Core ITSM Processes Act as the go-to subject matter expert for Change, Incident, and Problem Management teams Provide CI and relationship insights to support risk assessments and root cause investigations Ensure CMDB reflects all production changes, keeping CI life cycle data current Deliver impact assessments for major incidents and significant planned changes Report, Improve, and Influence Produce CMDB health dashboards, KPIs, and trend reports for operational and leadership audiences Translate data insights into actionable recommendations that improve technology visibility and reduce risk Educate and influence stakeholders across the business on the value of accurate configuration data Support internal and external audits with well-evidenced CMDB controls and documentation What We're Looking For Essential Solid grounding in ITIL v4 Configuration Management principles and CMDB best practices Hands-on experience with at least one major CMDB platform - ServiceNow CMDB or Jira/Insight CMDB Practical knowledge of discovery tools, asset management systems, and configuration data sources Ability to interpret complex technical environments (Servers, networks, cloud, applications) and model them logically Sharp analytical and troubleshooting skills with a strong eye for data quality Confident communicator - comfortable working with both technical specialists and non-technical stakeholders Desirable Experience building out or maturing a CMDB within a growing or evolving tech organisation Familiarity with cloud platforms (AWS, Azure, GCP) and their associated discovery integrations Some Scripting capability to support data manipulation tasks (eg PowerShell or Python) Awareness of security controls, compliance frameworks, and audit requirements Certifications ITIL Foundation v3/v4 - minimum requirement ITIL Specialist or higher - advantageous Platform-specific CMDB certifications (eg ServiceNow CISCMDB) - highly desirable The Kind of Person Who Thrives Here You take pride in accurate, clean data - messy CMDBs keep you up at night You own your work and follow through without needing to be chased You can influence people and drive change without direct authority You approach problems methodically and think in systems You're always looking for a better way to do things Security Clearance Requirements Due to the nature of the work undertaken, this role requires candidates to hold or be eligible to obtain UK Security Clearance. Applicants will typically need to be British Citizens or have lived and worked continuously in the UK for the past five years. Role - Configuration Analyst Location - Stoke Salary - up to £47,000 Work Pattern - Hybrid Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Role : Technical Business Analyst (German Speaking) Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Location : Remote, with occasional travel to London and Germany Duration : 6-month initial contract Rate : .00 via umbrella We're working with a leading organisation on an exciting M&A integration programme across the EMEA region. This is a hands-on role supporting the smooth transition of acquired businesses into existing systems and processes, including data migrations, system changes, and application transitions. As the Business Analyst, you'll work closely with stakeholders and technical teams to gather and document requirements, map AS-IS and TO-BE processes, and support testing and system implementations to enable successful integrations. Skills and Experience Required : Proven experience as a Business Analyst delivering system change, digital transformation, or process improvement projects Strong skills in requirements gathering, process mapping, and documentation Experience supporting system migrations, application integration, or testing Excellent stakeholder engagement and communication skills across business and technical teams Proficient with tools such as Jira, Visio, Excel, Power BI, or similar Knowledge of Agile and Waterfall delivery methodologies Experience in regulated industries, finance, or insurance is advantageous German-speaking is desirable Candidates will ideally show evidence of the above in their CV to be considered please click the " apply " button. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
11/03/2026
Contractor
Role : Technical Business Analyst (German Speaking) Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Location : Remote, with occasional travel to London and Germany Duration : 6-month initial contract Rate : .00 via umbrella We're working with a leading organisation on an exciting M&A integration programme across the EMEA region. This is a hands-on role supporting the smooth transition of acquired businesses into existing systems and processes, including data migrations, system changes, and application transitions. As the Business Analyst, you'll work closely with stakeholders and technical teams to gather and document requirements, map AS-IS and TO-BE processes, and support testing and system implementations to enable successful integrations. Skills and Experience Required : Proven experience as a Business Analyst delivering system change, digital transformation, or process improvement projects Strong skills in requirements gathering, process mapping, and documentation Experience supporting system migrations, application integration, or testing Excellent stakeholder engagement and communication skills across business and technical teams Proficient with tools such as Jira, Visio, Excel, Power BI, or similar Knowledge of Agile and Waterfall delivery methodologies Experience in regulated industries, finance, or insurance is advantageous German-speaking is desirable Candidates will ideally show evidence of the above in their CV to be considered please click the " apply " button. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Product Data Analyst Location: London, Hybrid EC4R 9AD Salary: Competitive, DOE, + Excellent Benefits! Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You At Axco, part of Wilmington plc, we re developing data driven products that support the global insurance market, and we re looking for someone who can help shape how those products use and present data. This role will give you the space to design and refine Power BI models, dashboards and analytics that sit at the core of our customer facing tools. You ll work closely with colleagues across product, engineering and data to translate real business needs into clear, reliable insight. If you want to build data solutions that are used, valued and continually iterated on, we d like to hear from you, so apply today! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! You will be responsible for: • Being part of the product team responsible for developing data solutions for our clients using Power BI and other relevant data and reporting technologies. • Developing internal business analytics on product usage, customer segmentation, feedback analysis, product performance, and customer sentiment. • Exploring new and existing frameworks/techniques for maximising product value from existing datasets for end customers. • Cross-functional collaboration between engineering, data, and product teams to develop new data solutions using advanced BI techniques. • Liaising with Marketing and Sales teams to document and advocate product value for the end customer. • Providing training and support to internal teams and end-users on report features and usage best practices. What s the Best Thing About This Role As part of a small product team, you ll have the opportunity to upskill quickly and make a meaningful impact on the direction of Axco s products. The role offers a high level of autonomy, with the chance to take full ownership of your work and contribute directly to product innovation and strategy. What s the Most Challenging Thing About This Role Working within a small team means you'll often need to take initiative and bring forward your own ideas for continuous improvement. As some frameworks and processes are still being established, you ll play a key role in shaping these foundations so strong problem-solving skills and a proactive mindset are essential. To be successful in this role, you must have: • 3 to 5 years of experience in Power BI development roles or similar. • Designed and implemented efficient and scalable data models that support reporting and analytics requirements. • Used Power Query (or similar tools) for data extraction, transformation, and loading (ETL) processes to prepare data for analysis. • Demonstrable skill in performing data analysis on large datasets and preferably worked in data engineering roles to analyse and transform data for data science. • Built interactive and visually appealing Power BI reports and dashboards that provide actionable insights, and developed complex DAX calculations to meet business logic and reporting needs. • A good understanding of Power BI REST and Client APIs for embedding, automating, and managing reports and datasets (a huge plus). • Experience working closely with software development teams to design and implement software solutions in an agile development process. • A good understanding of optimising Power BI reports and data models for performance and scalability. • Created and maintained comprehensive documentation for data models, reports, and processes in past roles. • Worked closely with cross-functional stakeholders to gather requirements and ensure the successful delivery of BI solutions. To be successful in this role, it would be great if you have: • Familiarity with SQL and data integration techniques. • Experience with Azure services (e.g., Azure Data Factory, Azure SQL Database). • Knowledge of Python or R for data analysis. • Familiarity with Agile development methodologies. • Experience with other BI tools and technologies. • A Bachelor s degree (ideally in Computer Science, Information Systems, or a related field). • Formal qualifications in Power BI and Data Analysis. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Axco is part of Wilmington Plc. Axco is a leading provider of data, analysis and insight to the global insurance and employee benefits industries. Through expert research and data solutions, Axco helps businesses make informed decisions across international markets. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
11/03/2026
Full time
Product Data Analyst Location: London, Hybrid EC4R 9AD Salary: Competitive, DOE, + Excellent Benefits! Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You At Axco, part of Wilmington plc, we re developing data driven products that support the global insurance market, and we re looking for someone who can help shape how those products use and present data. This role will give you the space to design and refine Power BI models, dashboards and analytics that sit at the core of our customer facing tools. You ll work closely with colleagues across product, engineering and data to translate real business needs into clear, reliable insight. If you want to build data solutions that are used, valued and continually iterated on, we d like to hear from you, so apply today! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! You will be responsible for: • Being part of the product team responsible for developing data solutions for our clients using Power BI and other relevant data and reporting technologies. • Developing internal business analytics on product usage, customer segmentation, feedback analysis, product performance, and customer sentiment. • Exploring new and existing frameworks/techniques for maximising product value from existing datasets for end customers. • Cross-functional collaboration between engineering, data, and product teams to develop new data solutions using advanced BI techniques. • Liaising with Marketing and Sales teams to document and advocate product value for the end customer. • Providing training and support to internal teams and end-users on report features and usage best practices. What s the Best Thing About This Role As part of a small product team, you ll have the opportunity to upskill quickly and make a meaningful impact on the direction of Axco s products. The role offers a high level of autonomy, with the chance to take full ownership of your work and contribute directly to product innovation and strategy. What s the Most Challenging Thing About This Role Working within a small team means you'll often need to take initiative and bring forward your own ideas for continuous improvement. As some frameworks and processes are still being established, you ll play a key role in shaping these foundations so strong problem-solving skills and a proactive mindset are essential. To be successful in this role, you must have: • 3 to 5 years of experience in Power BI development roles or similar. • Designed and implemented efficient and scalable data models that support reporting and analytics requirements. • Used Power Query (or similar tools) for data extraction, transformation, and loading (ETL) processes to prepare data for analysis. • Demonstrable skill in performing data analysis on large datasets and preferably worked in data engineering roles to analyse and transform data for data science. • Built interactive and visually appealing Power BI reports and dashboards that provide actionable insights, and developed complex DAX calculations to meet business logic and reporting needs. • A good understanding of Power BI REST and Client APIs for embedding, automating, and managing reports and datasets (a huge plus). • Experience working closely with software development teams to design and implement software solutions in an agile development process. • A good understanding of optimising Power BI reports and data models for performance and scalability. • Created and maintained comprehensive documentation for data models, reports, and processes in past roles. • Worked closely with cross-functional stakeholders to gather requirements and ensure the successful delivery of BI solutions. To be successful in this role, it would be great if you have: • Familiarity with SQL and data integration techniques. • Experience with Azure services (e.g., Azure Data Factory, Azure SQL Database). • Knowledge of Python or R for data analysis. • Familiarity with Agile development methodologies. • Experience with other BI tools and technologies. • A Bachelor s degree (ideally in Computer Science, Information Systems, or a related field). • Formal qualifications in Power BI and Data Analysis. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Axco is part of Wilmington Plc. Axco is a leading provider of data, analysis and insight to the global insurance and employee benefits industries. Through expert research and data solutions, Axco helps businesses make informed decisions across international markets. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
The Application Support Analyst will provide technical support and expertise for business applications within the industrial and manufacturing sector. This role involves troubleshooting, maintaining, and optimising applications to ensure seamless operations. Client Details This position is with a medium-sized organisation in the industrial and manufacturing sector. The company is committed to delivering high-quality products and services through the use of advanced technology and efficient processes. Description Provide technical support for business applications, resolving issues promptly. Monitor application performance and identify areas for improvement. Collaborate with internal teams to ensure applications meet business needs. Maintain accurate documentation of application processes and changes. Assist with the integration of new applications into existing systems. Deliver training and guidance to users on application functionalities. Work closely with vendors to address software-related issues. Ensure compliance with company policies and industry standards. Profile A successful Application Support Analyst should have: A background in technology or a related field. Experience supporting ERP applications within the industrial or manufacturing sector. BAU support and deploy systems Strong problem-solving and analytical skills. Knowledge of application integration and troubleshooting. Excellent communication skills to liaise with teams and vendors effectively. Attention to detail and a proactive approach to task management. Job Offer A competitive salary ranging from 40,000 to 45000 5 days onsite in Telford Opportunities to work within the industrial and manufacturing sector. Permanent employment with a medium-sized organisation. Potential for professional development and growth within the technology department. Join a company that values expertise and innovation. Apply now to become an Application Support Analyst and contribute to the success of this exciting industrial and manufacturing business.
11/03/2026
Full time
The Application Support Analyst will provide technical support and expertise for business applications within the industrial and manufacturing sector. This role involves troubleshooting, maintaining, and optimising applications to ensure seamless operations. Client Details This position is with a medium-sized organisation in the industrial and manufacturing sector. The company is committed to delivering high-quality products and services through the use of advanced technology and efficient processes. Description Provide technical support for business applications, resolving issues promptly. Monitor application performance and identify areas for improvement. Collaborate with internal teams to ensure applications meet business needs. Maintain accurate documentation of application processes and changes. Assist with the integration of new applications into existing systems. Deliver training and guidance to users on application functionalities. Work closely with vendors to address software-related issues. Ensure compliance with company policies and industry standards. Profile A successful Application Support Analyst should have: A background in technology or a related field. Experience supporting ERP applications within the industrial or manufacturing sector. BAU support and deploy systems Strong problem-solving and analytical skills. Knowledge of application integration and troubleshooting. Excellent communication skills to liaise with teams and vendors effectively. Attention to detail and a proactive approach to task management. Job Offer A competitive salary ranging from 40,000 to 45000 5 days onsite in Telford Opportunities to work within the industrial and manufacturing sector. Permanent employment with a medium-sized organisation. Potential for professional development and growth within the technology department. Join a company that values expertise and innovation. Apply now to become an Application Support Analyst and contribute to the success of this exciting industrial and manufacturing business.