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Job Title: IT Systems Analyst Job Family: Technology Operations Reports To: IT Systems Team Leader Subordinates: None Company Overview Eastnets is a leading player in the B2B fintech industry. We are a global provider of compliance and payments solutions for the financial services sector. Our experience and expertise help ensure trust at over 800 financial institutions across the world, including 11 of the top global banks. We secure institutions from financial crime by helping our partners manage risk through sanction screening, transaction monitoring, analytics, and reporting, along with market-leading consultancy and customer support. The IT Systems Analyst is responsible for providing technical support to resolve user hardware and software issues and assisting in installing, configuring, and maintaining computer systems and networks. Assist in troubleshooting network problems and ensuring connectivity. And help with system upgrades and maintenance tasks. Learn and adapt to new technologies and tools. This position reports to the IT Systems Team Leader. Key Responsibilities Provide ongoing technical support for staff. Maintain and develop manuals and documentation. Provide computer and applications training for staff as needed. Provide troubleshooting and problem-solving services for staff concerning hardware and software. Network administration experience with an emphasis on Microsoft Windows 10, Microsoft Exchange Online and Microsoft Office suite. Ensure that the LAN is running smoothly and efficiently. Proactively advise management on software and hardware needs. Maintain servers, workstations and peripheral hardware. Purchase, install and maintain software on all computers. Maintain Exchange Server e-mail system, including directory, file permissions and user accounts. Administer the data backup system and restore as required. Design and administer virus protection procedures. Vendor interaction is highly required in evaluating different products to match the needs of the company. Communicate all product procurement requirements to the Procurement officer Work with selected vendors to test/develop new solutions for EN Obtain technical support from vendors as required in a coordinated effort with the procurement office. Maintain Eastnets security of information, devices and systems, and its personnel, customers and partners use. Protect Eastnets business information and any customer, supplier, or partner information within its custody by safeguarding its confidentiality, integrity and availability. Adhere to and comply with Eastnets internal security policies, Code of Ethics, Non-Disclosure Policy, Non-Compete Policy, Email Policy, Proprietary Rights Acknowledgement, Background Check Policy, and all other internal policies and employee handbook. Participate in the company's wide initiatives. Requirements 2-4 years of systems administration experience. A degree in Information Technology or a similar degree. Exchange Server Online. Microsoft Server 2016/2019. Windows 10 Administration. Basic Knowledge of the following protocols and technologies: DNS, DHCP, Backups, VPN, Firewalls, RAID Systems, and FTP Server. Excellent troubleshooting skills and hands-on experience with various Operating Systems. Familiarity with AI technologies and their application is a strong plus. Working knowledge of virtualization, Hyper-V, VMWare or equivalent. Professional certification, Microsoft Certified Systems Administrator (MCSE). Familiarity with Active Directory, Azure AD and Office 365 administration. Apply for this role and join the Eastnets family Fill out the form, send your CV to and our recruitment team will be in touch if your skill set matches our needs. Application First name Last name Email Country Phone number Job title Is there anything you would like us to know? Upload Your CV Please upload your most recent CV in PDF or DOC format. By using this form you agree with the handling of your data in accordance with our Privacy Policy.

Ready to find the right role for you?Service Delivery ManagerSalary: £41,200 plus bonus scheme , use of company van, pension and other Veolia benefitsLocation: Across our 4 Hammersmith & Fulham depotsHours: Monday - Friday 40 hours (plus 1 in 7 weekends and public holidays)When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.What we can offer you;25 days of annual leaveAccess to our company pension schemeDiscounts on everything from groceries to well known retailersAccess to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need toOne paid days leave every year to volunteer and support your communityOngoing training and development opportunities, allowing you to reach your full potentialWhat you'll be doing;Ensure all staff are aware of and strictly follow health and safety procedures at all times and carry out regular field inspections to ascertain safe working practicesTo ensure that all resources are in a safe, clean and operable working condition; report and monitor any occurring issues/defects without delay and ensure all accidents are fully investigatedUpdating and completion of events within the contract management information system (ECHO) to ensure all raised tasks/issues are dealt with in a timely manner in accordance with the required SLA.To liaise with the Contract Management team, administrators and other Veolia departments in regard to service issues and take improvement action in any area requiring improvement.Assist in management and control of sickness and absence levels being responsible for taking improvement/remedial action.To ensure that the fleet is kept clean. To investigate and report to Line Manager if accidents/damage takes place.To make Management aware where additional training is required, and to recognise where Operatives could be given the opportunity to further their career within the company.Support the achievement of performance indicators identified in Veolia's strategic plan.Assist in budgets management relating to street service.What we're looking for;Essential:People management and team leader skills and experienceHave a basic understanding of IT systems is essentialKnowledge of Health and SafetyCustomer oriented/service delivery focusedDriving licenseWhat's next?Apply today, so we can make a difference for generations to come.We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

At INflow Federal, we're not just building infrastructure-we're shaping the future of national defense. We design and engineer secure, intelligent systems that empower mission success through the seamless integration of human insight and machine capability. With deep roots in Department of Defense (DoD) networks and a commitment to operational excellence, we deliver infrastructure that fuels advanced analytics, AI/ML, and data-driven decision-making at scale. Every project is an opportunity to tackle complexity head-on and build solutions that make a real-world impact. Join INflow and help lead the charge toward a smarter, more connected defense landscape. About This Position: INflow Federal is seeking SharePoint Administrators and Developers to support our Navy program. NNSY's mission is to safely return warships to the Fleet on time and within budget. In this role, you will support the administration, maintenance, and operation of SharePoint Server environments. This role supports enterprise collaboration and content management capabilities through secure, reliable SharePoint On-Premises and hybrid environments. Here, your work is more than a job-it's a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow Federal is where your expertise can truly make a difference. Job Responsibilities SharePoint Administrators - focused on platform operations and infrastructure Administrators manage the enterprise collaboration platform used by shipyard leadership and operational teams. Managing SharePoint Server 2016/2019 environments Configuring site collections, web applications, and content databases Managing permissions, Active Directory integration, and security policies Performing system health monitoring, patching, and upgrades Supporting SharePoint migrations (On-Prem to Online or Hybrid) Maintaining backup, disaster recovery, and governance policies Supporting IIS, Windows Server, and SQL Server integrations Providing Tier II/III support for SharePoint users SharePoint Developer Responsibilities Developers build tools that automate workflows and modernize collaboration systems across the shipyard. Building solutions using Power Apps and Power Automate Developing custom SharePoint functionality using SPFx Integrating systems using REST APIs and SQL Developing client-side components using JavaScript, HTML5, CSS3 Supporting SharePoint Online and SharePoint On-Prem environments Designing automated workflows that support operational processes Integrating SharePoint with enterprise data sources and services Troubleshooting and optimizing SharePoint and Power Platform solutions For Administrators SharePoint Server 2016/2019 IIS / Windows Server / SQL Server SharePoint migrations (ShareGate, SPMT, Metalogix) SharePoint governance and performance monitoring For Developers SharePoint Framework (SPFx) Power Apps Power Automate JavaScript / React / Angular REST API integrations Dataverse or SQL integrations Military Backgrounds That Translate Well We strongly encourage applications from veterans with experience supporting knowledge management systems, collaboration platforms, or enterprise IT services. Relevant military specialties include: Army: 25B - Information Technology Specialist, 25D - Cyber Network Defender, 25N - Nodal Network Systems Operator, 255A - Information Services Technician (Warrant Officer) Navy: IT - Information Systems Technician, IW - Information Warfare Specialist, CTN - Cyber Warfare Technician Marine Corps: 0671 - Data Systems Administrator, 0679 - Information Systems Chief, 0631 - Network Administrator Air Force: 1D7X1 - Cyber Defense Operations, 3D0X1 - Knowledge Operations Management, 3D1X1 - Client Systems Space Force: 5C - Cyber Operations Education & Certification Requirements Bachelor's degree in an IT-related field or IAT Level II certification (Security+ or higher) 5+ years of relatable experience Desired Certifications Active DoD Top Secret clearance Experience supporting SharePoint environments Experience with either SharePoint administration or developmentAbility to work on-site in Portsmouth, VA Personnel with Knowledge Management, SharePoint portal administration, or enterprise collaboration platform experience are highly encouraged to apply. Clearance Requirements DoD Top Secret clearance is required. About INflow Federal Founded in 2013, INflow Federal is a mission driven small business delivering cutting edge solutions in Network Modernization, Cybersecurity, and Data Modernization to support Joint Force operations across 20+ states. We're proud to serve customers like the U.S. Navy, Marine Corps, and other federal agencies. Our strength comes from our people-especially the Veterans who make up over 50% of our workforce. Through our Veteran Outreach Program and employee first culture, we invest deeply in professional growth, well being, and innovation. Known for our agility, transparency, and integrity, INflow combines real world experience with emerging technologies like AI/ML to help our customers lead in a rapidly evolving defense landscape. We empower both our employees and mission partners to stay ahead-driving smarter, faster, and more secure outcomes. Citizenship Requirements INflow Federal is a defense contractor. Pursuant to our government contracts, candidates must be U.S. Citizens to be considered for employment. Other Notes Some travel may be required: Must have valid driver's license and transportation. This is subject to change at the direction of the customer. Candidate must have the ability to lift up to 50 lbs. Must have willingness to perform duties not listed in the job description as required by INflow and our customer. Diversity and Inclusion INflow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This commitment applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training. Job applicants and employees are evaluated solely on job-related qualifications and experience.

Systems Administrator - Platform Migration & Merge Specialist Location: Basingstoke (hybrid) Job Type: Fixed Term Contract (Until 31st March 2027) Salary: £50k - 80k (Pro Rated for period of hire June26-Mar27) Reporting To: The IT Director Role Overview Reporting to the IT Director, this role provides the technical leadership and hands on delivery required to continue a multi phase collaboration platform consolidation programme across the group. The programme is migrating several business units onto a single Microsoft 365 tenant, retiring legacy Google Workspace and standalone Microsoft 365 environments along the way. You will be responsible for overseeing in flight migrations, planning and executing future migrations, and decommissioning environments that have already been transitioned. The work spans Microsoft 365 tenant to tenant migrations, Google Workspace to Microsoft 365 migrations, and the coexistence, cut over and stabilisation activities that surround them. Key Responsibilities Migration Delivery Take ownership of in flight and upcoming platform migrations, including both Microsoft 365 to Microsoft 365 (tenant consolidation) and Google Workspace Enterprise to Microsoft 365 transitions. Design and execute migration approaches for mail, calendars, contacts, files, chat and identity, using the Microsoft Migration Toolset (Exchange Online migration, SharePoint and OneDrive migration tooling) and complementary third party tooling where appropriate. Manage coexistence periods where dual systems operate in parallel, including mail flow configuration, calendar interop, free/busy visibility, and delta synchronisation. Plan and execute cut over activities including domain MX changes, primary SMTP swaps, UPN transitions, and the controlled retirement of source environments. Write and maintain PowerShell scripts that interact with Exchange Online, Microsoft Graph, Entra ID and SharePoint for bulk operations, validation, reporting and automation. Discovery and Analysis Develop a thorough understanding of source environments before migration, including users, groups, mail, files, shared drives, calendar resources, chat, third party integrations and operational workflows. Use Google Admin tools, GAM, Microsoft Graph, PowerShell, Microsoft Migration Manager and other appropriate tooling to query, analyse and report on source data. Identify migration risks, edge cases and dependencies, including shared mailboxes, delegations, calendar resource booking, SaaS authentication dependencies, and cross document references such as Google Sheets IMPORTRANGE. Document findings and recommend approaches to address them. Identity, Licensing and Coexistence Plan and implement identity strategies that accommodate Entra ID, Google federation and the broader SaaS application landscape during transitions. Manage licensing transitions across Microsoft 365 and Google Workspace, including Cloud Identity downgrades for retained identity only accounts. Maintain mail flow integrity across domains during coexistence, including accepted domain types, forwarding configurations, primary SMTP and alias management. Tenant Decommissioning Oversee the controlled decommissioning of source environments after successful migration, covering data retention, identity downgrade, licence release and tenant retirement. Coordinate retention of legacy native content as a safety net where required. Manage SaaS application transitions from legacy identity providers to Entra ID single sign on. Stakeholder Engagement and Proposal Support Provide the technical analysis and detailed planning required by the IT Director and CTO to build migration proposals for leadership approval. Communicate progress, risks and decisions through Steering Committee forums. Translate technical detail for non technical audiences in user communications, change management materials and service desk guidance. Post Migration Support Provide hyper care support during and after migration cut overs. Engage directly with senior stakeholders and VIP users to triage and resolve complex issues. Iterate on the support model based on real world feedback and post migration metrics. What We're Looking For Essential Strong administrative expertise in Microsoft Entra ID, Microsoft 365 (Exchange Online, SharePoint Online, OneDrive, Teams) and Google Workspace Enterprise. Proven experience delivering tenant to tenant Microsoft 365 migrations and Google Workspace to Microsoft 365 migrations. Strong PowerShell skills, including writing scripts that interact with Microsoft Graph, Exchange Online and Entra ID for import, export, validation and automation tasks. Hands on experience with the Microsoft Migration Toolset (Exchange Online migration, SharePoint Migration Manager, OneDrive migration) and Google Workspace administration tools including GAM. Practical understanding of mail flow during migration: accepted domain types, MX cut over, forwarding, primary SMTP and alias strategies, and calendar interop configuration. Experience decommissioning Google Workspace and Microsoft 365 tenants in a controlled way, including identity only downgrades to preserve SaaS authentication where needed. Ability to communicate complex technical concepts to both technical and non technical stakeholders. Strong analytical and problem solving skills, with the patience to work through edge cases methodically. A proactive, solution oriented mindset and the ability to manage multiple migration workstreams simultaneously. Desirable Familiarity with third party cloud migration tooling such as Movebot, CloudM or BitTitan. Experience administering Atlassian (Confluence, Jira) and Slack, including merging or consolidating instances. Experience with Intune and Kandji device management during platform transitions. Awareness of Microsoft Purview sensitivity labelling and DLP, and the impact these have on migration tooling and post migration document workflows. Power Platform familiarity for rebuilding migrated automations. Rewards & Benefits Annual Leave: 25 days + 8 public holidays Enhanced Pension Scheme: 5% matching Flexible Working: Hybrid model (2 days in the office per week) Wellness: Complimentary Unmind app, onsite gym (Basingstoke) Exclusive Perks: Access to sporting events and tickets, Sony Group Company discounts Equal Opportunity Employer Hawk Eye is committed to fostering an inclusive and diverse workplace. We ensure all employees are treated fairly, regardless of gender, marital status, race, nationality, religion, age, disability, or union membership status. We value diversity and strive to create an environment where everyone can reach their full potential.

Systems Administrator - Platform Migration & Merge Specialist Location: Basingstoke (hybrid) Job Type: Fixed Term Contract (Until 31st March 2027) Salary: £50k - 80k (Pro Rated for period of hire June26-Mar27) Reporting To: The IT Director Role Overview Reporting to the IT Director, this role provides the technical leadership and hands on delivery required to continue a multi phase collaboration platform consolidation programme across the group. The programme is migrating several business units onto a single Microsoft 365 tenant, retiring legacy Google Workspace and standalone Microsoft 365 environments along the way. You will be responsible for overseeing in flight migrations, planning and executing future migrations, and decommissioning environments that have already been transitioned. The work spans Microsoft 365 tenant to tenant migrations, Google Workspace to Microsoft 365 migrations, and the coexistence, cut over and stabilisation activities that surround them. Key Responsibilities Migration Delivery Take ownership of in flight and upcoming platform migrations, including both Microsoft 365 to Microsoft 365 (tenant consolidation) and Google Workspace Enterprise to Microsoft 365 transitions. Design and execute migration approaches for mail, calendars, contacts, files, chat and identity, using the Microsoft Migration Toolset (Exchange Online migration, SharePoint and OneDrive migration tooling) and complementary third party tooling where appropriate. Manage coexistence periods where dual systems operate in parallel, including mail flow configuration, calendar interop, free/busy visibility, and delta synchronisation. Plan and execute cut over activities including domain MX changes, primary SMTP swaps, UPN transitions, and the controlled retirement of source environments. Write and maintain PowerShell scripts that interact with Exchange Online, Microsoft Graph, Entra ID and SharePoint for bulk operations, validation, reporting and automation. Discovery and Analysis Develop a thorough understanding of source environments before migration, including users, groups, mail, files, shared drives, calendar resources, chat, third party integrations and operational workflows. Use Google Admin tools, GAM, Microsoft Graph, PowerShell, Microsoft Migration Manager and other appropriate tooling to query, analyse and report on source data. Identify migration risks, edge cases and dependencies, including shared mailboxes, delegations, calendar resource booking, SaaS authentication dependencies, and cross document references such as Google Sheets IMPORTRANGE. Document findings and recommend approaches to address them. Identity, Licensing and Coexistence Plan and implement identity strategies that accommodate Entra ID, Google federation and the broader SaaS application landscape during transitions. Manage licensing transitions across Microsoft 365 and Google Workspace, including Cloud Identity downgrades for retained identity only accounts. Maintain mail flow integrity across domains during coexistence, including accepted domain types, forwarding configurations, primary SMTP and alias management. Tenant Decommissioning Oversee the controlled decommissioning of source environments after successful migration, covering data retention, identity downgrade, licence release and tenant retirement. Coordinate retention of legacy native content as a safety net where required. Manage SaaS application transitions from legacy identity providers to Entra ID single sign on. Stakeholder Engagement and Proposal Support Provide the technical analysis and detailed planning required by the IT Director and CTO to build migration proposals for leadership approval. Communicate progress, risks and decisions through Steering Committee forums. Translate technical detail for non technical audiences in user communications, change management materials and service desk guidance. Post Migration Support Provide hyper care support during and after migration cut overs. Engage directly with senior stakeholders and VIP users to triage and resolve complex issues. Iterate on the support model based on real world feedback and post migration metrics. What We're Looking For Essential Strong administrative expertise in Microsoft Entra ID, Microsoft 365 (Exchange Online, SharePoint Online, OneDrive, Teams) and Google Workspace Enterprise. Proven experience delivering tenant to tenant Microsoft 365 migrations and Google Workspace to Microsoft 365 migrations. Strong PowerShell skills, including writing scripts that interact with Microsoft Graph, Exchange Online and Entra ID for import, export, validation and automation tasks. Hands on experience with the Microsoft Migration Toolset (Exchange Online migration, SharePoint Migration Manager, OneDrive migration) and Google Workspace administration tools including GAM. Practical understanding of mail flow during migration: accepted domain types, MX cut over, forwarding, primary SMTP and alias strategies, and calendar interop configuration. Experience decommissioning Google Workspace and Microsoft 365 tenants in a controlled way, including identity only downgrades to preserve SaaS authentication where needed. Ability to communicate complex technical concepts to both technical and non technical stakeholders. Strong analytical and problem solving skills, with the patience to work through edge cases methodically. A proactive, solution oriented mindset and the ability to manage multiple migration workstreams simultaneously. Desirable Familiarity with third party cloud migration tooling such as Movebot, CloudM or BitTitan. Experience administering Atlassian (Confluence, Jira) and Slack, including merging or consolidating instances. Experience with Intune and Kandji device management during platform transitions. Awareness of Microsoft Purview sensitivity labelling and DLP, and the impact these have on migration tooling and post migration document workflows. Power Platform familiarity for rebuilding migrated automations. Rewards & Benefits Annual Leave: 25 days + 8 public holidays Enhanced Pension Scheme: 5% matching Flexible Working: Hybrid model (2 days in the office per week) Wellness: Complimentary Unmind app, onsite gym (Basingstoke) Exclusive Perks: Access to sporting events and tickets, Sony Group Company discounts Equal Opportunity Employer Hawk Eye is committed to fostering an inclusive and diverse workplace. We ensure all employees are treated fairly, regardless of gender, marital status, race, nationality, religion, age, disability, or union membership status. We value diversity and strive to create an environment where everyone can reach their full potential.

Client Accounts Administrator - Team Leader At inspiring vet care, our people are at the heart of everything we do. As the UK's number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. We are a multidisciplinary referral hospital based in Ringwood, Hampshire, offering a wide range of specialist services. We have recognised specialists in the fields of anaesthesia, cardiology, dermatology, internal medicine, oncology, neurology, orthopaedics, diagnostic imaging, spinal surgery, soft tissue surgery and an animal physiotherapy team. At SCVS, we have the most advanced facilities, which you will not find in ordinary veterinary practices. This enables our specialists to offer the highest standard of veterinary care from admission through to discharge. How You'll Make a Difference As Head Administrator, you will lead and support the Veterinary Client Accounts team in delivering an efficient, accurate, and client focused financial service to pet owners, insurers, and third parties. The role is responsible for overseeing day to day account operations, ensuring timely billing and payment processing, maintaining compliance with financial and regulatory requirements, and driving high standards of customer service and team performance within a veterinary practice environment. This is a full time role, working 40 hours per week Monday - Friday. Key responsibilities include: Lead, support, and develop the Client Accounts team through coaching, training, and performance management. Allocate workloads, monitor performance, and ensure service targets are achieved. Foster a positive, collaborative, and high performing team culture. Oversee invoicing, payments, reconciliations, and insurance transactions, ensuring accuracy and timeliness. Monitor aged debt and implement strategies to reduce outstanding balances. Manage complex account queries and ensure compliance with financial controls and procedures. Deliver a high standard of client communication across all channels. Handle escalated queries and complaints professionally and empathetically. Promote a compassionate, client focused approach aligned with veterinary care values. Monitor financial transactions and investigate discrepancies. Produce and analyse reports on debt levels and account performance. Support management in improving financial processes and operational efficiency. Identify and implement process improvements to enhance efficiency and service delivery. Support digitalisation initiatives and system enhancements. Ensure compliance with financial regulations, GDPR, and company policies. Maintain accurate, secure, and auditable financial records. Support audit requirements and uphold internal control standards. You Might Be a Great Fit If You are an experienced client accounts professional who is ready to take on a leadership role. You'll bring: Previous experience in accounts receivable, credit control, financial administration, or a similar role. Strong attention to detail, excellent organisational skills, and the ability to manage competing priorities and deadlines. Proficiency in financial systems, Microsoft Office (particularly Excel), and effective written and verbal communication. Experience within a veterinary, healthcare, or insurance based environment. Knowledge of insurance claims processes and practice management systems. Previous experience supervising, coaching, or leading a team. How We'll Support You At inspiring vet care, we're committed to supporting your development as a client admin leader. When you join us, you'll benefit from: A leadership role with responsibility for shaping client experience and team performance Clear career pathways with progression opportunities into client care management or practice leadership roles Ongoing learning and development to support leadership and professional growth A collaborative, values led culture focused on care, community, and continuous improvement What We Offer Our Team 6.6 weeks' annual leave Additional annual leave for your birthday, which will be added to your holiday allowance Increasing annual leave accrued through length of service Enhanced family friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to Work scheme Learning and development opportunities via the inspiring vet care Academy Discounted staff pet care Voluntary benefits: choose from a range of benefits to suit you Access to discounts/cashback with hundreds of participating retailers We're committed to supporting our people through career development opportunities, wellbeing initiatives and access to world class learning resources. Whether you're just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.

Honeycomb is pleased to partner with the Northern Health and Social Care Trust in the recruitment of a Temporary Band 3 Personal Secretary. This is a short-term assignment for an initial period of 2 months, with an immediate start available. Location: Whiteabbey Hospital Organisation: Northern Health and Social Care Trust (NHSCT) Hours: Monday to Friday, 9:00am - 5:00pm (37.5 hours per week) Contract: Temporary, Full-Time Pay Rate: Band 3 - £12.75 per hour About the Role An excellent opportunity has arisen to join the Northern Health and Social Care Trust as a Personal Secretary based at Whiteabbey Hospital. This temporary role will run for approximately 2 months and requires someone who can begin straight away. The successful applicant will provide essential administrative and secretarial support within a fast-paced environment, helping to ensure the smooth operation of the service. You will collaborate with a range of Health and Social Care professionals while contributing to a high standard of service delivery. Key Duties Provide comprehensive secretarial support to the Team Leader, including managing schedules and appointments. Deliver efficient administrative and clerical assistance across the department. Coordinate meetings, including preparation of agendas, distribution of materials and accurate minute-taking. Serve as a key contact for queries, liaising with internal staff, senior management, and external organisations. Oversee incoming and outgoing correspondence, emails, and phone calls, ensuring appropriate follow-up. Maintain secure and accurate filing systems in line with data protection and information governance standards. Input and extract information from IT systems and spreadsheets. Create and manage spreadsheets and databases using Microsoft Office, especially Excel. Assist with complaint handling processes, including arranging meetings and compiling documentation. Carry out basic financial tasks such as petty cash handling when required. Essential Criteria Qualifications & Experience Applicants must meet one of the following: Option 1 4 GCSEs (A-C) including English (or equivalent), and At least 1 year of paid clerical experience in an office setting using Microsoft Office, plus. Minimum 1 year of experience taking minutes (where required) OR GCSE English (A-C) (or equivalent), and At least 2 years of paid clerical experience in an office environment using Microsoft Office, plus. Minimum 1 year of minute-taking experience (where required) In addition, candidates must have either: RSA/OCR Stage II Typing/Word Processing (both parts), or At least 1 year of experience using IT systems, including word processing, spreadsheets, and email. Skills & Competencies Strong verbal and written communication skills Ability to collaborate with colleagues and senior staff. Capable of working independently and using initiative. Comfortable working to deadlines in a busy environment Proficient in IT systems Experience should include: Microsoft Office (Word, Excel, Outlook) Managing diaries (electronic and manual) Coordinating and minuting meetings Producing and analysing data using Excel Data entry and reporting Benefits Monday to Friday working pattern with standard daytime hours Increased holiday entitlement after 12 weeks Inclusive and supportive working environment Opportunity to contribute meaningfully within Health & Social Care If you are motivated, dependable, and ready to build your experience in a professional environment, we would like to hear from you. To apply in confidence, please submit your CV via the link provided or contact Geraldine Stevenson for more information. If you require any adjustments or support during the recruitment process, please let us know so appropriate arrangements can be made. Please note: Successful candidates may need to complete a Basic or Enhanced Access NI check (fee of £18+). A previous conviction will not automatically prevent appointment; all disclosures are managed confidentially. Honeycomb is an equal opportunities employer. Due to high application volumes, we may not be able to respond to every applicant individually, but we appreciate your interest in this role.

Job overview An exciting opportunity has arisen for a Band 3 Senior Administrator to join our Tissue Viability Team. We are seeking an experienced, motivated administrator with an enthusiastic and flexible approach to managing a varied and sometimes pressurised workload. You will play a key role in supporting the smooth and effective running of the service, working closely with clinical colleagues and providing high quality administrative support. The role requires excellent organisational skills, attention to detail and the ability to prioritise tasks effectively in a busy environment. The successful candidates will demonstrate strong communication, IT and time management skills, along with the ability to work independently and proactively without direct supervision. A positive, adaptable approach and the confidence to manage competing demands are essential. If you are an organised and reliable administrator who enjoys working as part of a supportive team and contributing to patient focused services, we would be delighted to hear from you. Main duties of the job The post holder will be a key foundation member in initiating and updating smooth operational administrative systems and provide an efficient and effective secretarial service for the Tissue Viability Team. Part of this role will include co ordinating meetings and teleconference calls. Each member of the team is required to be flexible in contributing to the overall Trust agenda and in responding to changes in both management agenda and priorities. The content of the post will be subject to continuing review in discussion between the post holder and line manager. The Tissue Viability Service provides a county wide service to Cornwall and covers community hospitals, 30 district nursing teams, 200 GP practices and 50 nursing homes. The service provides strategic development for Tissue viability services which encompasses advice, education and support to a population of 515,000 permanent residents and their carers. Only open to current NHS employees in Cornwall or the Isles of Scilly We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply: Cornwall Partnership NHS Foundation Trust Royal Cornwall Hospitals NHS Trust Cornwall and Isles of Scilly Integrated Care Board If you do not currently work for one of these NHS organisations, your application will not be considered at this time. Person specification Education / Qualifications and Relevant Experience Good basic education, demonstrating high levels of literacy and numeracy Level 3 NVQ in Administration or equivalent experience Previous experience of working in an NHS setting/organisation Excellent written and verbal communication skills Ability to work to deadlines Knowledge & Abilities Demonstrable ability to work well in Microsoft Word, Excel and PowerPoint Personal Qualities Able to prioritise and work well under pressure to tight deadlines Opportunities for Development and Benefits At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. The following opportunities are available: Career conversations and individual development plans for succession planning and talent management Protected CPD time for registered staff Access to a dedicated central development fund supporting CPD for all staff Leadership and Management development programmes Coaching and mentoring opportunities A full clinical induction programme for operational skills Access to a care certificate programme for our band 1-4 clinical staff A bespoke and robust preceptorship programme to support newly qualified staff Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff, including: Suite of health and wellbeing initiatives to support our colleagues physical and mental health Free access to individual HARP portfolios to support revalidation for nursing staff Free DBS checks where required Discounts available from retailers, UK hotels and main attractions Salary sacrifice car scheme Cycle to work scheme The Trust reimburses all application costs for staff eligible to apply for EU settlement status. The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment. If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.

A bit about the role This role will be key to our approach to Cyber Defence at Allwyn, managing the toolsets, processes and capabilities required to effectively deliver a world class security operations Centre. Responsibilities will include managing the security engineering toolset, developing and maintaining the technology and capabilities deployed, supporting and advancing the operational security capabilities of the Cyber Security Team, working on new Security Projects, and providing an advisory role to other elements of the business on best practice. The role will require establishing relationships with key stakeholders in Risk, Technology and Operations, and establishing yourself as a SME for cyber security within the organisation. What you'll be doing Advanced and Predictive Analytics Run advanced and predictive analyses and perform assessments based on the Mitre ATT&CK framework. Validate, enhance and use predictive analytics software tools, correlate testing activities to ensure quality of use cases, and monitor using multiple SIEM technologies to keep the SOC threat led. Gather forensic data and physical equipment for investigations when necessary, act as incident responder for identified incidents and lead the incident response when required. Data and Analytics Strategy Provide guidance and training on analysing data trends for security use cases, improve data and analytics systems, contribute to continuous refinement of the data and analytics security strategy, conduct regular security assessments, perform risk analysis, analyse breaches to find root causes, and generate reports for IT administrators, business managers and security leaders. Perform forensic analysis and gather evidence for correlation monitoring using multiple SIEM technologies. Security Improvement through AI Create artificial intelligence algorithms that identify patterns or indicators of compromise in security logs to defend the environment. Ensure proactive development of new machine learning activities aligns with identified threats, leveraging extensive threat landscape knowledge. Cloud Security Design, implement and maintain security controls for AWS and Azure, including Azure AIP, Defender, Azure AD, key vaults, log shipping, AWS GuardDuty, Security Hub, Trusted Advisor, Config, CloudTrail, CloudWatch, Inspector, etc. Serve as subject matter expert on all Azure security tooling and implement required security measures such as firewalls or message encryption. Planning and Organising Work independently, providing guidance and training to others on planning, organising, prioritising and managing activities to efficiently meet business objectives. Lead updates to Protective Monitoring/SOC documentation, processes and procedures, ensuring consistency. What experience we're looking for Key Skills and Experience Ability to work under pressure 1 3 years' experience in a similar role In depth understanding of the cyber threat landscape and advanced adversary tactics Expert knowledge of Linux, Windows, Azure, AWS, Sentinel, Palo Alto and CyberArk Threat Modelling and Mitre ATT&CK experience In depth knowledge of a scripting language, preferably Python Desirable Skills Previous experience in a similar role Relevant cloud experience Benefits Company Bonus Scheme Matched pension contributions up to 8.5% 26 days annual leave + 2 Life Days (and bank holidays) Single Private Health Cover Complimentary Private Medical Income Protection Flexible Benefits - EV Scheme, Money Coach, Will Writing, Mortgage Advice, Dental and Eye Care Schemes Enhanced Family Leave (Maternity, Paternity, Adoption) Wellness Allowance £500 Employee Assistance Programme Discounted Health Assessments Volunteering Days Matched Funding

At the heart of everything we do is our vision to change lives every day, and our mission to grow The National Lottery responsibly and champion its impact. We are Allwyn UK, part of the Allwyn Entertainment Group - a multi national lottery operator with a market leading presence across the USA (Michigan and Illinois) and Europe, including Czech Republic, Austria, Greece, Cyprus and Italy. While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once in a lifetime, large scale transformation journey by creating a National Lottery that delivers more money to good causes. A bit about the role This role will be key to our approach to Cyber Defence at Allwyn, managing the toolsets, processes and capabilities required to effectively deliver a world class security operations centre. Responsibilities will include managing security engineering toolset. The role will be focused on developing and maintaining the technology and capabilities we have deployed. You will be joining an exciting and growing area and will be instrumental in supporting and advancing the operational security capabilities of the Cyber Security Team. There will be opportunity to work on and establish new Security Projects, as well as provide an advisory role to other elements of the business on best practice. The role will require establishing relationships with key stakeholders in Risk, Technology and Operations, as well as establishing yourself as a SME for cyber security within the organisation. What you'll be doing Advanced and Predictive Analytics Run advanced and predictive analyses and perform assessments based on the Mitre ATT&CK framework. Will also be required to do validation, and enhancement activities, using predictive analytics software tools and functionalities as well as the correlating testing activities to ensure quality of the use cases. Correlation monitoring using multiple SIEM technologies will be required to ensure that the SOC achieves its objective of being a threat led organisation. Will be required to gather forensic data and physical equipment to perform forensic investigation when necessary. You will be required to act as incident responder for potential incidents identified and where necessary lead the incident responder. Data and Analytics Strategy Works independently and provides guidance and training to others on analysing data trends for use in security use cases to guide the development of the Security toolset. Improve data and analytics systems and platforms, contribute and continuously improve and refine the data and analytics security strategy. Conduct security assessments regularly to identify vulnerabilities and performing risk analysis. Analyse breaches to reach the root cause. Generate reports for IT administrators, business managers, and security leaders. These reports serve as an input to evaluate the efficacy of the security controls. Perform forensic analysis and gather evidence for correlation monitoring using multiple SIEM technologies. Security Improvement through AI Create artificial intelligence algorithms that identify potential patterns or indicators of compromise in security logs, to be used in the defense of the environment. Ensure the proactive development of all new machine learning activities are in alignment to identified threats by using your extensive knowledge of the threat landscape. Cloud Security Have expert knowledge of both AWS and Azure security controls and be able to design, implement and maintain all security controls required by the business including knowledge of but not limited to (Azure - AIP; Defender; Azure AD; key vaults; log shipping etc. AWS - Guard duty; security hub; trusted advisor; config; cloudtrail; cloudwatch; inspector etc.) Be the subject matter expert on all Azure security tooling. Implementation and design of required security measures such as firewalls or message encryption. Planning and Organising Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on planning, organising, prioritising, and managing activities to efficiently meet business objectives. Lead on updating Protective Monitoring/SOC documentation, processes and procedures and ensure consistency. Key Skills and Experience Ability to work under pressure Have 1 3 years' experience in a similar role In depth understanding of the cyber threat landscape and advances adversary tactics The role requires an expert knowledge and experience of Linux; Windows; Azure; AWS; Sentinel; Palo Alto and CyberArk. Threat Modelling and Mitre Att&ck In depth knowledge of a scripting language preferably python Desirable Skills Previous experience in a similar role Relevant Cloud experience About us At Allwyn, we are dedicated to changing lives and growing the National Lottery responsibly, championing its positive impact on people, places, and the planet. Benefits Innovation - We pride ourselves on it! We're constantly looking for new ways to excite our customers, bringing new products to market to enjoy which is all supported by our responsible play values and making them accessible to all. Giving back - Did you know that playing the lottery generates around £30m a week for charities and good causes in the UK? Our aim is to have doubled this number by the end of the first 10 year license. Sustainability - Our aim is to become a net zero national lottery. We have 2030 targets to decarbonise our operations and energy. We've already transitioned to renewable energy providers, made our London and Watford offices zero gas, and ensured our fleet consists of low emission vehicles. In addition, we're working with our value chain partners to develop a net zero target date. Empowering every voice - We believe in creating a culture where everyone feels they belong, can be themselves, has access to opportunities and can thrive for the benefit of good causes. Our diverse teams are working hard to make all parts of The National Lottery inclusive - whether people play a game in a store or online, because when everyone can play, everyone wins. Company Bonus Scheme Matched pension contributions up to 8.5% 26 days annual leave + 2 Life Days (and bank holidays) Single Private Health Cover Complimentary Private Medical Income Protection Flexible Benefits - EV Scheme, Money Coach, Will Writing, Mortgage Advice, Dental and Eye Care Schemes. Enhanced Family Leave (Maternity, Paternity, Adoption) Wellness Allowance £500 Employee Assistance Programme Discounted Health Assessments Volunteering Days Matched Funding Accessibility statement We are a Disability Confident Leader which means we've taken proactive steps to ensure our workplace is accessible and inclusive for disabled and neurodivergent colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job. If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team at and we'll be happy to help.

Senior IT Support Analyst Infrastructure Support Engineer SaaS - Platform based Technology Services Woking Surrey/Hybrid Working £55-60k salary + benefits package Our client a global technology leader is currently looking for a Senior IT Support Analyst to work with the service desk providing support across the business. Reporting to the Head of IT, the Senior Support Engineer plays a key role in supporting the network, infrastructure and users across all UK sites. This senior position provides technical leadership, owns complex escalations and drives operational maturity across the IT function. The engineer will work closely with the IT Service Desk, Infrastructure, Compliance, Legal and Global IT teams. Experience working in an ISO 27001 active environmen t , where controls, evidence capture and workflow adherence are part of daily tasks, is essential. R esponsibilities (key tasks and requirements of the role) Lead escalations and complex technical issues across the IT estate Maintain and improve ISO-aligned workflows: access control, incident management, asset life cycle, change management Administration and support: Microsoft 365, Azure AD/Entra ID Intune configuration and compliance JIRA, CrowdStrike, Mimecast, ScreenConnect Exchange, SharePoint, Teams, M365 Office Suite Support OS deployment, endpoint hardening and infrastructure optimisation Be a point of escalations for support Desktop Engineers and ITSD staff Collaborate with Compliance, Operations and Global IT Contribute to process development, documentation and training materials Ensure adherence to SLAs and operational standards across UK sites Essential Attributes:- Solid Microsoft 365 administration Strong Azure AD/Entra ID identity management Intune policy management and device configuration Broad Microsoft infrastructure understanding (endpoints, OS and User apps deployment, networks, SaaS) Experience working in an ISO 27001 active environment High level documentation allowing upskill others and influence cross-team working

HubSpot RevOps Administrator (Internal Systems) As the internal HubSpot RevOps Administrator for BabelQuest, you will be the single owner and technical expert for our internal HubSpot portal. Your mission is to ensure our Sales, Marketing, Delivery, and Finance teams have a scalable, predictable, and clean operational foundation to deliver world-class service to our clients. You will play a crucial role in ensuring our internal systems reflect the operational excellence we provide to our Elite Partner clients. Core Responsibilities 1. Platform Governance & System Health (30%) Serve as the primary administrator for the internal HubSpot portal (all Hubs: Marketing, Sales, Service, Operations, and CMS). Manage user access, roles, permissions, and security settings in compliance with internal and data privacy policies. Design, implement, and maintain the data model (properties, custom objects, associations) to reflect our growing business and reporting needs. Working closely with our Technical Consultant, maintain tech stack integrations (e.g., Finance/ERP system, internal project management tools, website) via Operations Hub and custom APIs, ensuring seamless, reliable data flow. Working closely with our Technical Consultant, maintain the integration between HubSpot and key business systems, including the internal Professional Services Automation (PSA) tool, such as PSOhub, ensuring reliable data flow from the sales process (HubSpot Deals) into project scoping and management. 2. Revenue Process Automation & Optimisation (30%) Architect and optimise complex automated workflows for lead routing, lead scoring, lifecycle stage progression, and internal task management across the Sales and Delivery process. Continuously refine our sales pipeline configuration, deal stages, forecasting settings, and sales activity logging to drive high-quality internal reporting. Work with the Marketing team to ensure all inbound assets (forms, landing pages, tracking URLs) are correctly configured and integrated for accurate attribution. Design and optimise the Sales-to-Service Handoff automation, ensuring timely creation of Service Tickets, client records, and project placeholders upon deal closure, directly feeding into the Delivery team's systems. 3. Client Delivery & Service Operations (20%) Administer, configure and maintain the tools which underpin the delivery and CEM functions. Collaborate with the Delivery Team and Technical Consultant to configure, test, and maintain the PSOhub integration and data synchronisation, ensuring that time tracking, billing information, and project status flow accurately back into HubSpot for consolidated reporting. Develop and manage reporting dashboards specifically focused on delivery metrics, including project profitability, resource utilisation, and client retention rates. 4. Data Quality and Reporting (20%) Take full ownership of internal data integrity by implementing deduplication strategies, regular data cleaning, and data validation rules. Design, build, and maintain all executive and team-level dashboards and reports, focusing on Marketing ROI, Sales Pipeline Health, Client Retention/Churn, and team efficiency metrics. Serve as the internal subject matter expert for data analysis, providing insights and recommendations to leadership to optimise the customer journey and improve operational efficiency. What we're looking for 3+ years of hands on experience as a HubSpot Administrator, CRM Manager, or RevOps Specialist. Deep expertise across the HubSpot platform, particularly Operations Hub and advanced features like custom coded workflows and custom objects. Proven track record of maintaining data integrity and troubleshooting complex integrations between HubSpot and other business systems. Strong analytical skills with proficiency in building detailed reports and dashboards for executive review. HubSpot Certifications: RevOps, HubSpot Admin, and at least two Hub specific certifications (e.g., Sales Hub, Marketing Hub). Why you'll love working here: Work for an Elite HubSpot Partner at the forefront of the RevOps industry. We truly want to do more for our people, so you'll join a team of like minded individuals with a focus on culture, hard work, having fun, transparency, openness, and enthusiasm. Flexible working: Enjoy a mix of home and office based work. Generous leave: Benefit from up to 30 days of paid annual leave and unlimited unpaid leave. Sabbatical and bonus: Celebrate five years with the company with a month long paid sabbatical and a £2,000 bonus. Work life balance: Enjoy benefits worth £650 per year to support your well being. Employee of the Month awards. Competitive salary: Commensurate with experience. Why Join Us? We are a company that values innovation, collaboration, and your input. We offer a supportive environment where you can grow both personally and professionally. By joining us, you'll be part of a dedicated team that delivers impactful results for our clients. We are only accepting applications from the United Kingdom and Northern Ireland. Hi! My name is Amanda and I'm the People & Culture Manager here at BabelQuest. Drop me a message on LinkedIn if you have any questions about this role! Want to get a real flavour for who we are? Download our 'Culture Quest' handbook to learn more about all things BabelQuest Send in your application for the HubSpot RevOps Administrator (Internal Systems) role

Helpdesk Administrator - Employment Services NHS AfC: Band 3 Job overview The Helpdesk Administrator will work with the Helpdesk Team Leader, Manager, and wider Helpdesk Team to deliver a high quality support service to doctors, dentists, colleagues in training, and Lead Employer stakeholders. The role is within a busy, high volume helpdesk environment, handling stakeholder telephone calls and a high volume of inbound calls as part of a phone rota, alongside responding to email enquiries. It requires a strong customer focused approach with an emphasis on first contact resolution, accurate recording, and triage or escalation of complex issues to specialist teams in line with agreed processes. Main duties of the job Answer telephone calls and respond to email enquiries, working within a customer focused environment, supporting the Lead Employer service. Provide first contact resolution or triage enquiries and direct to the relevant team using our established ticketing system, for which training will be given. Provide administrative support to the Lead Employer Service including processing and recording of information, communications to key stakeholders and input into Lead Employer information systems. Support the Employment Services Team Leader to identify incoming communication themes. Ensure the Electronic Personal Files (EPF) are maintained and up to date. Work with the team to promote good practice and improved ways of working. Send out communications to stakeholders as required. Demonstrate a flexible approach to effectively undertake duties. Be a self motivator and display commitment and resilience to ensure professional and efficient advice and support at all times. Arrange meetings and events as required. Complete audits or surveys as required. Detailed job description and main responsibilities Handle stakeholder telephone calls and provide first contact resolution or triage inquiries to specialist teams. Manage onboarding and employment processes, including processing and recording information in ESR, maintaining electronic personnel files, producing absence reports, and taking meeting minutes. Collaborate with the Helpdesk Team Leader, Manager and team to promote good practice, identify themes and trends in incoming calls, and provide feedback to the communications team. Support the on boarding and employment processes for doctors, dentists, colleagues in training. Advisory Services Provide basic advice regarding HR policies and procedures, legislation, and terms and conditions of employment including annual leave, special leave, maternity and recruitment procedures. Policies and Procedures Ensure own work is in accordance with Trust policies and procedures, checking with others where necessary. Offer basic advice to trainees and foundation dentists, and other key stakeholders. Comply with NHS recruitment procedures. Adhere to escalation procedures to ensure timely processing of information. Contribute to the development and review of Lead Employer policies and procedures. Customer Service Ensure that all enquiries are handled courteously, effectively, and efficiently, in line with agreed timescales. Refer complex queries to the relevant member of the Lead Employer service. Develop and maintain close working relationships with all Lead Employer stakeholders. Develop and maintain effective internal and external communication networks to support the delivery of the Lead Employer service. Data Processing and Management Information Enter accurate and timely data onto HR/Workforce/Recruitment information systems as directed ensuring data quality. Ensure security of information in line with Records Management, Information Governance, Caldicott, Confidently and Data Protection policies. Process the required data for trainees on the relevant systems. Ensure the provision of accurate and timely information as requested. Support the team in the achievement of published performance standards and service level agreements. Service Improvement Contribute to the achievement of corporate objectives and the Lead Employer Service Level Agreement. Contribute to continuous improvement in the efficiency and effectiveness of the Lead Employer Service. Work in partnership with colleagues to optimise opportunities for working collaboratively towards the provision of an integrated employment service. Undertake and participate in projects as required. Be responsible for own development, including attendance at mandatory training and continually keeping up to date with changes to employment legislation and best practice. Clinical & Professional Responsibilities Adhere to the relevant codes of practice for the role within the NHS. Adhere to employment legislation including NHS Employment Check standards. Teaching & Training Responsibilities Maintain own compliance with the Trusts mandatory and statutory training requirements. Demonstrate activities in own area to new staff. Develop skills and competencies of self through training and development activities, ensuring that progress is maintained, and future needs identified and actioned. Qualifications NVQ Level 3 in administration or equivalent level of knowledge IT qualification i.e., RSA 2 or ECDL Customer Care NVQ Experience Administration or customer service experience Experience of data processing/excel spreadsheets Experience in HR, Employment Services or recruitment Experience of working in a contact centre. Knowledge, Skills and Abilities The ability to present data in an informative and user friendly format Excellent written and verbal communication skills Ability to use initiative Ability to maintain strict confidentiality The ability to manage own workload and prioritise. The ability to work in a busy environment and to strict deadlines Confident to handle queries from all levels or staff Effective organisational skills Able to demonstrate a good understanding and working knowledge of I.T systems including Word, Excel, and databases Knowledge of HR policies and procedures Qualities and Attributes Self motivated Willingness to learn Flexible attitude to work Ability to work alone or as part of a team Occasional requirements to travel to fulfil requirements of the role Equality, Diversity and Inclusion We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under represented groups. As a Disability Confident Leader, we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form. We also commit to offering an interview to all armed forces veterans who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form. The Trust operates anonymous shortlisting where no personal information about you, including your name or personal details are shared with the recruiting manager. No equality information is shared at any time during the recruitment process with the recruiting manager or other people involved in the decision making process.

IT Support Officer - Islington Our Client is looking to recruit an IT Support Analyst with at least 3 years experience. As an IT Support Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused primarily on general IT support functions. The position provides exposure to a broad range of IT-related projects and visibility across several departments in the organisation. As IT Support Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the company's IT systems and for providing efficient desktop support to a number of business users. The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts to system diagnostics, from enhancing and developing the IT policies to working with the IT team to improve cybersecurity. Main Responsibilities Diagnose and resolve technical issues Provide recurrent IT security education/training to users Manage the onboarding and offboarding IT-related process, including setting up new users and disabling expired accounts in accordance with HR requirements. Coordinate and conduct IT training and orientation programs for users. In conjunction with the Group IT Manager and with relevant approval, develop and implement training and documentation policies, standards and procedures. Set up and configure desktops, laptops, printers, IP and landlines phones Manage the IT procurement activities Ensure all software purchased licensing is recorded and maintained. Report faults and maintain logs on servers, desktops and laptops. Ensure all logs for equipment and users are maintained. Work with vendors to diagnose, reproduce, and resolve technical problems. Monitor attacks, intrusions and unusual, unauthorized, or illegal activity, investigate security alerts and provide incident response. Maintain physical local network and telephone cabling, switches, and hubs. Provide assistance and support to colleagues in IT-related matters. QUALIFICATIONS AND SKILLS REQUIRED Windows and MacOS troubleshooting skills Experience with Google Workspace and Office365 Networking troubleshooting Analytical and organizational skills Ability to work under pressure. Proven experience in an IT-related support role, experience of troubleshooting and supporting desktops/laptops. Ability to multi-task and work well in a multicultural team. Exceptionally detail focused Impressive verbal and written communication skills Able to follow instructions accordingly and can work autonomously The Client is based in Islington London. The position is office based. Salary will be £32K - £35K.

We have an exciting new opportunity to join our Technology & Digital team here at Everyturn. As our Applications Support Manager you will be managing the clinical systems management function for Everyturn, overseeing the management, support and administration of Everyturn's new clinical systems (Rio and PCMIS), maintaining the system's operational efficiency. This includes providing configuration, troubleshooting, security management, user account management, user guidance and application support. The role will also have line management responsibilities for a team of Clinical System Administrators. This role is not eligible for sponsorship as is does not meet the requirements as set out by the UK Visa and Immigration Service. About the role You will be responsible for ensuring that all system management and administration is in place for the clinical systems supported by the Technology & Digital department and that resources are in place to safely manage and run the systems effectively. This post will also manage the interactions between the Technology & Digital departmental teams and the operational service managers, including specialty forums, projects and general communications where you will focus on their strategic requirements and ensure continual system improvement. The postholder will oversee the management of day-to-day system activity and line management of the application support team and will report into the IT Operations Manager. The role will also form part of the Technology & Digital extended leadership team helping to shape the future of the department. This role requires excellent communication and people skills including the ability to explain technical concepts in clear concise understandable terms. About you Qualification in a relevant office administration or digital subject or evidence of at least one years' work experience in a similar role ITIL certification is desirable but good knowledge of Incident, Problem and Change management processes is essential Proficient in the use of Microsoft suite of applications (Teams, Word, Excel, PowerPoint, Visio, Outlook etc.) Well-developed problem solving and analytical skills Strong interpersonal and time management skills= Effective communication skills, written and verbal Daily use and monitoring of a relevant ITSM tool What we offer in return We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits: 30 days annual leave plus bank holidays (rising to 32 days at 5 years' service) pro-rata for part-time and the option to purchase or sell days Enhanced pension Wagestream-ability torelease earnings, giving youinstant access to your pay Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions Shopping discounts with the opportunity to sign up for a Blue Light Card Enhanced life assurance scheme, payment being three times your annual salary Plus, many more great benefits on offer! Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities. In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible. Discover Everyturn Mental Health is the trading name of Everyturn a registered charity (charity number 519332) and a company limited by guarantee registered in England and Wales (company number ) and Everyturn Services Ltd, company registered in England & Wales (company number ). 2 Esh Plaza Sir Bobby Robson Way Newcastle upon Tyne NE13 9BA