N P Associates
Support Analyst - 2nd / 3rd Line Support, Application Support, E-Trading, Financial / Banking An exciting and varied role working within a Trading House in The City . Candidates at all levels will be considered, whether a passionate gamer who's built their own rigs and loves solving complex technical puzzles, or an experienced engineer seeking a role where your expertise directly drives business success and personal rewards. Ideal candidates will have some Banking / Financial Background and Trade Floor / Market Data Support experience and whilst predominantly Windows candidates must have some Linux with any E-Trading experience highly beneficial. Role Overview: Provide day-to-day Technical Support of Traders and Business users from 1st through to 3rd Line Infrastructure Support. Monitor all technical infrastructure using available tools, promptly and proactively acting upon alerts or support requests Supporting and maintaining a number of In House and 3rd Party Trading, Risk and Settlement Systems both site and remotely. Managing vendor system upgrades and implementation. Provide Technical expertise in one Principal Area with deep knowledge, experience and personal objectives aligned with that area's remit Research, evaluate, and champion new technology, processes and working practices within your domain Essential Skills: A genuine enthusiasm for Technology - whether gained through professional experience or self-taught / personal interest Hands-on experience with Windows Desktop, Linux and Cloud Computing and some knowledge of Networks / Infrastructure. Windows Server / Active Directory - 2019/22/25. Automation and scripting experience with any of: PowerShell, Python, Bash, or similar. Problem-solving mindset with the ability to think critically under pressure Microsoft/AWS certifications or equivalent practical knowledge Awareness of Cyber Security Risks and their mitigation Nice To Have Skills: Familiarity with low-code or AI-assisted automation tools (e.g., n8n, Zapier, Microsoft Power Automate, or similar workflow orchestration platforms) Development background or coding interests in (any language - we value the problem-solving mindset) DevOps practices and tools (CI/CD, containerization, infrastructure as code) Cloud platforms experience beyond basic administration (AWS, Azure, GCP) Experience integrating AI or automation into operational workflows (e.g., monitoring, alerting, or data pipelines) Some knowledge of Atlassian Jira & Confluence Interest in emerging technologies (AI/ML, blockchain, IoT, edge computing) Open-source contributions or personal tech projects you're proud of Other Highly Desirable Skills: Previous Application Support - Ideally Trading / Market Data - Futures & Options Trading / Settlement Systems advantageous Some Networking - Routers, Switches and Firewalls including Cisco - able to configure and troubleshoot mid-range switches and set up / troubleshoot VLANs Strong Linux / Unix System Administration Beneficial - RedHat, Ubuntu, Solaris. Core understanding of Databases - SQL Server / Oracle. Experience with any of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa).
Support Analyst - 2nd / 3rd Line Support, Application Support, E-Trading, Financial / Banking An exciting and varied role working within a Trading House in The City . Candidates at all levels will be considered, whether a passionate gamer who's built their own rigs and loves solving complex technical puzzles, or an experienced engineer seeking a role where your expertise directly drives business success and personal rewards. Ideal candidates will have some Banking / Financial Background and Trade Floor / Market Data Support experience and whilst predominantly Windows candidates must have some Linux with any E-Trading experience highly beneficial. Role Overview: Provide day-to-day Technical Support of Traders and Business users from 1st through to 3rd Line Infrastructure Support. Monitor all technical infrastructure using available tools, promptly and proactively acting upon alerts or support requests Supporting and maintaining a number of In House and 3rd Party Trading, Risk and Settlement Systems both site and remotely. Managing vendor system upgrades and implementation. Provide Technical expertise in one Principal Area with deep knowledge, experience and personal objectives aligned with that area's remit Research, evaluate, and champion new technology, processes and working practices within your domain Essential Skills: A genuine enthusiasm for Technology - whether gained through professional experience or self-taught / personal interest Hands-on experience with Windows Desktop, Linux and Cloud Computing and some knowledge of Networks / Infrastructure. Windows Server / Active Directory - 2019/22/25. Automation and scripting experience with any of: PowerShell, Python, Bash, or similar. Problem-solving mindset with the ability to think critically under pressure Microsoft/AWS certifications or equivalent practical knowledge Awareness of Cyber Security Risks and their mitigation Nice To Have Skills: Familiarity with low-code or AI-assisted automation tools (e.g., n8n, Zapier, Microsoft Power Automate, or similar workflow orchestration platforms) Development background or coding interests in (any language - we value the problem-solving mindset) DevOps practices and tools (CI/CD, containerization, infrastructure as code) Cloud platforms experience beyond basic administration (AWS, Azure, GCP) Experience integrating AI or automation into operational workflows (e.g., monitoring, alerting, or data pipelines) Some knowledge of Atlassian Jira & Confluence Interest in emerging technologies (AI/ML, blockchain, IoT, edge computing) Open-source contributions or personal tech projects you're proud of Other Highly Desirable Skills: Previous Application Support - Ideally Trading / Market Data - Futures & Options Trading / Settlement Systems advantageous Some Networking - Routers, Switches and Firewalls including Cisco - able to configure and troubleshoot mid-range switches and set up / troubleshoot VLANs Strong Linux / Unix System Administration Beneficial - RedHat, Ubuntu, Solaris. Core understanding of Databases - SQL Server / Oracle. Experience with any of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa).
Jobheron
The global leader in high performance, multi asset order and execution management solutions is actively seeking an experienced Technical Analyst to join their growing team in London. The successful applicant will work on their flagship Sell Side Order Management System throughout the implementation and support aspects of the project delivery lifecycle, working across our global teams and client facing with our investment banking / trading clients. The company, founded in 1996, introduced the first trading system that enabled clients to control and customize their proprietary algorithms while maintaining the confidentiality of their trading strategies via a vendor-provided, broker-neutral platform. Their worldwide client base spans more than 175 buy- and sell-side institutions, including investment banks, hedge funds, asset managers, commodity trading advisors and institutional brokers. Located in Great Neck, NY with offices in North America, Europe and Asia, the company maintains an experienced staff of developers, programmers, strategists and product specialists, who work hand-in-hand with their clients' technologists and traders to break new ground in the field of electronic trading. The company offers competitive salaries, bonuses and a comprehensive benefits package. About You: As a Technical Analyst, you will have a sound technical foundation to implement and integrate our trading platform on client site, with an emphasis on technical support Key Responsibilities: Implementation and integration Technical support Client services and relationship management Work closely with the Regional Executives of Sell Side OMS Communicate progress Work across functions with stakeholders Suggest improvements to systems and processes Key Requirements: Experience in technical implementation and support Trading systems Front to back office experience Trade support with time critical responsiveness Escalation management FIX protocol Programming experience Scripting, C++, SQL, Linux / Unix Strong analytical skills Methodical / analytical Client focused Excellent communication skills Desirable: Global equities trading business knowledge Working within global teams Agile, Kanban, Scrum, Waterfall Does this sound like you? The company would love to hear from you. You can click APPLY to send your CV for immediate consideration. The company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Candidates with previous job titles and experience including; IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Technician, Helpdesk Engineer, IT Service Desk, Linux or Windows Systems Administrator, Infrastructure Systems Engineer, Technician, Infrastructure, VMWare ESX, HyperV, Active Directory, Windows, Citrix, Exchange, SAN, Cisco, CCNA, CCNP, IT Engineer, Networks Engineer, IT Technician, Systems Engineer, Cisco, 3rd Line Support, Network Technician, Implementation Engineer, Systems Implementation Manager, C++, Java, Python, SQL may also be considered. IND123
The global leader in high performance, multi asset order and execution management solutions is actively seeking an experienced Technical Analyst to join their growing team in London. The successful applicant will work on their flagship Sell Side Order Management System throughout the implementation and support aspects of the project delivery lifecycle, working across our global teams and client facing with our investment banking / trading clients. The company, founded in 1996, introduced the first trading system that enabled clients to control and customize their proprietary algorithms while maintaining the confidentiality of their trading strategies via a vendor-provided, broker-neutral platform. Their worldwide client base spans more than 175 buy- and sell-side institutions, including investment banks, hedge funds, asset managers, commodity trading advisors and institutional brokers. Located in Great Neck, NY with offices in North America, Europe and Asia, the company maintains an experienced staff of developers, programmers, strategists and product specialists, who work hand-in-hand with their clients' technologists and traders to break new ground in the field of electronic trading. The company offers competitive salaries, bonuses and a comprehensive benefits package. About You: As a Technical Analyst, you will have a sound technical foundation to implement and integrate our trading platform on client site, with an emphasis on technical support Key Responsibilities: Implementation and integration Technical support Client services and relationship management Work closely with the Regional Executives of Sell Side OMS Communicate progress Work across functions with stakeholders Suggest improvements to systems and processes Key Requirements: Experience in technical implementation and support Trading systems Front to back office experience Trade support with time critical responsiveness Escalation management FIX protocol Programming experience Scripting, C++, SQL, Linux / Unix Strong analytical skills Methodical / analytical Client focused Excellent communication skills Desirable: Global equities trading business knowledge Working within global teams Agile, Kanban, Scrum, Waterfall Does this sound like you? The company would love to hear from you. You can click APPLY to send your CV for immediate consideration. The company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Candidates with previous job titles and experience including; IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Technician, Helpdesk Engineer, IT Service Desk, Linux or Windows Systems Administrator, Infrastructure Systems Engineer, Technician, Infrastructure, VMWare ESX, HyperV, Active Directory, Windows, Citrix, Exchange, SAN, Cisco, CCNA, CCNP, IT Engineer, Networks Engineer, IT Technician, Systems Engineer, Cisco, 3rd Line Support, Network Technician, Implementation Engineer, Systems Implementation Manager, C++, Java, Python, SQL may also be considered. IND123
