Job ID: Amazon Data Services UK Limited As a Data Center Manager at Amazon, you will help operate the world's largest cloud computing infrastructure - the foundation that powers everything from everyday cloud services to the most demanding Artificial Intelligence and Machine Learning workloads. As AWS continues to build and scale, our data centres increasingly host high density AI/ML and accelerated computing alongside our established services, and you will lead the teams that keep this critical infrastructure running safely, reliably and at pace. You will be a proven manager with experience leading teams of high performers. You will have the ability to refine and develop processes that optimise operational excellence in every area of your role, and to drive performance to match the pace at which we build and operate our data centres. As emerging technologies - such as high density GPU and AI accelerator platforms, advanced power distribution and liquid cooling systems - become an increasingly important part of how our data centres run, you will help your team adopt new methods and rise to meet evolving technical demands. You will ideally have previous experience in data centres or a similar technical environment, with a track record of developing strong relationships across both internal and external teams. Key job responsibilities Owning and managing the complete lifecycle of data centre infrastructure - including rack installation, break fix maintenance and decommissioning - ensuring seamless end to end operational delivery. Leveraging Generative AI and emerging technologies to build in house tools, automate operational workflows and drive continuous improvement across the team. Managing and developing teams of technicians, providing both technical and leadership expertise and ensuring highest levels of performance. Maintaining existing co located and in house data centres. Helping build and bring online new data centres. Constantly improving all our processes and procedures. Assisting and managing relationships with external vendors and contractors. Liaising with internal teams and management groups. Ensuring we adhere to and exceed local health & safety standards in all our data centres. Creating and maintaining metrics on all aspects of our data centres and utilising those metrics to drive positive changes. Assisting in implementing service methodologies including incident management, problem management, change management and capacity management. Basic Qualifications Experience communicating complex business concepts in verbal and written form. Experience managing people and leading a team. Experience in crisis management and planning. Experience with budgeting, scheduling and cost reports. Preferred Qualifications Experience in systems administration (Linux or Windows). Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards. Experience working in data centres or critical infrastructure. Experience in one or more IT infrastructure domains (storage, compute, networking, security, software development, systems administration, database engineering or administration, machine learning, cloud infrastructure, big data, DevOps or other IT infrastructure domain). Experience in trust and safety compliance or risk. Amazon is an equal opportunities employer and does not discriminate on the basis of protected veteran status, disability or any other legally protected status. We value diverse experiences and encourage all candidates to apply. Protecting your privacy and the security of your data is a top priority; please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.
21/07/2026
Full time
Job ID: Amazon Data Services UK Limited As a Data Center Manager at Amazon, you will help operate the world's largest cloud computing infrastructure - the foundation that powers everything from everyday cloud services to the most demanding Artificial Intelligence and Machine Learning workloads. As AWS continues to build and scale, our data centres increasingly host high density AI/ML and accelerated computing alongside our established services, and you will lead the teams that keep this critical infrastructure running safely, reliably and at pace. You will be a proven manager with experience leading teams of high performers. You will have the ability to refine and develop processes that optimise operational excellence in every area of your role, and to drive performance to match the pace at which we build and operate our data centres. As emerging technologies - such as high density GPU and AI accelerator platforms, advanced power distribution and liquid cooling systems - become an increasingly important part of how our data centres run, you will help your team adopt new methods and rise to meet evolving technical demands. You will ideally have previous experience in data centres or a similar technical environment, with a track record of developing strong relationships across both internal and external teams. Key job responsibilities Owning and managing the complete lifecycle of data centre infrastructure - including rack installation, break fix maintenance and decommissioning - ensuring seamless end to end operational delivery. Leveraging Generative AI and emerging technologies to build in house tools, automate operational workflows and drive continuous improvement across the team. Managing and developing teams of technicians, providing both technical and leadership expertise and ensuring highest levels of performance. Maintaining existing co located and in house data centres. Helping build and bring online new data centres. Constantly improving all our processes and procedures. Assisting and managing relationships with external vendors and contractors. Liaising with internal teams and management groups. Ensuring we adhere to and exceed local health & safety standards in all our data centres. Creating and maintaining metrics on all aspects of our data centres and utilising those metrics to drive positive changes. Assisting in implementing service methodologies including incident management, problem management, change management and capacity management. Basic Qualifications Experience communicating complex business concepts in verbal and written form. Experience managing people and leading a team. Experience in crisis management and planning. Experience with budgeting, scheduling and cost reports. Preferred Qualifications Experience in systems administration (Linux or Windows). Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards. Experience working in data centres or critical infrastructure. Experience in one or more IT infrastructure domains (storage, compute, networking, security, software development, systems administration, database engineering or administration, machine learning, cloud infrastructure, big data, DevOps or other IT infrastructure domain). Experience in trust and safety compliance or risk. Amazon is an equal opportunities employer and does not discriminate on the basis of protected veteran status, disability or any other legally protected status. We value diverse experiences and encourage all candidates to apply. Protecting your privacy and the security of your data is a top priority; please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.
Auxiliary page is loaded Auxiliarylocations: Pencoedtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR-119152 Role Overview: As a Production Engineering Auxiliary, your role is to support the day-to-day operation and maintenance of auxiliary test heads and related production equipment. This includes assisting with Total Productive Maintenance (TPM), supporting technicians and engineers with fault finding and repairs, and ensuring the auxiliary area remains safe, organised, and compliant with 5S and EHS standards. The role will provide hands-on support during production changeovers, equipment checks, stock management, and replenishment tasks, ensuring smooth production flow across all shifts. You will work closely with Technicians, Engineers, and Operational Managers, helping to implement process improvements, communicate equipment issues, and maintain continuity of operations. This role is suited to individuals with an interest in engineering who are keen to develop their technical skills in a fast-paced manufacturing environment. Key Responsibilities: Assist with TPM tasks on auxiliary test heads and equipment, maintaining accurate records. Support technicians with fault finding and minor repairs (e.g. soldering under guidance). Maintain a safe, clean, and organised work area in line with 5S and EHS standards. Assist in production changeovers, ensuring equipment readiness and smooth handovers. Monitor and replenish stock of spare parts, tools, and consumables. Support technicians and engineers with work order completion, maintenance schedules, and routine checks. Contribute to process improvements and implementation of innovation initiatives. Communicate effectively with team members, sharing observations about equipment performance and highlighting issues promptly. Person Specification Essential: Interest in engineering and willingness to develop technical skills. Strong communication skills and ability to work effectively in a team. Reliable and self-motivated with a proactive approach to supporting production needs. Good organisational skills and attention to detail. Willingness to work across all shifts and adapt to a dynamic production environment. Desirable: Previous experience in a production or maintenance environment. Basic knowledge of TPM, 5S, or EHS standards. Hands-on experience with tools or basic mechanical/electrical tasksWe drive Sony's leading Entertainment, Technology & Services business for consumer and professional markets, as well as Imaging & Sensing Solutions business, across Europe.Throughout all our fields including AI, biotech, or software solutions, from R&D and engineering, design, to sales, marketing, distribution and customer service, we work to deliver Sony's purpose to fill the world with emotion through the power of creativity and technology.
18/07/2026
Full time
Auxiliary page is loaded Auxiliarylocations: Pencoedtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR-119152 Role Overview: As a Production Engineering Auxiliary, your role is to support the day-to-day operation and maintenance of auxiliary test heads and related production equipment. This includes assisting with Total Productive Maintenance (TPM), supporting technicians and engineers with fault finding and repairs, and ensuring the auxiliary area remains safe, organised, and compliant with 5S and EHS standards. The role will provide hands-on support during production changeovers, equipment checks, stock management, and replenishment tasks, ensuring smooth production flow across all shifts. You will work closely with Technicians, Engineers, and Operational Managers, helping to implement process improvements, communicate equipment issues, and maintain continuity of operations. This role is suited to individuals with an interest in engineering who are keen to develop their technical skills in a fast-paced manufacturing environment. Key Responsibilities: Assist with TPM tasks on auxiliary test heads and equipment, maintaining accurate records. Support technicians with fault finding and minor repairs (e.g. soldering under guidance). Maintain a safe, clean, and organised work area in line with 5S and EHS standards. Assist in production changeovers, ensuring equipment readiness and smooth handovers. Monitor and replenish stock of spare parts, tools, and consumables. Support technicians and engineers with work order completion, maintenance schedules, and routine checks. Contribute to process improvements and implementation of innovation initiatives. Communicate effectively with team members, sharing observations about equipment performance and highlighting issues promptly. Person Specification Essential: Interest in engineering and willingness to develop technical skills. Strong communication skills and ability to work effectively in a team. Reliable and self-motivated with a proactive approach to supporting production needs. Good organisational skills and attention to detail. Willingness to work across all shifts and adapt to a dynamic production environment. Desirable: Previous experience in a production or maintenance environment. Basic knowledge of TPM, 5S, or EHS standards. Hands-on experience with tools or basic mechanical/electrical tasksWe drive Sony's leading Entertainment, Technology & Services business for consumer and professional markets, as well as Imaging & Sensing Solutions business, across Europe.Throughout all our fields including AI, biotech, or software solutions, from R&D and engineering, design, to sales, marketing, distribution and customer service, we work to deliver Sony's purpose to fill the world with emotion through the power of creativity and technology.
Data Center Network Technician, Slough, GND Deploy LHR Job ID: Amazon Data Services UK Limited We are looking to hire a highly motivated, best in class Network Technician to join our growing team within networking scaling. The position responsibilities involve delivering the hardware, configuration and fiber connectivity of interdependent scaling projects across several data center locations. The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers. Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. They will be highly competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity, all combined with a proven project delivery methodology. This position will work with minimum supervision to drive the stability and sustainability of our next generation networks and to assist in the development of innovative ways to automate and scale our network as we expand. Network Technicians are expected to work with established best practices to refine operational procedures, develop new tooling and constantly think proactively and innovatively. The desire and ability to work in an ambiguous, collaborative environment is essential for success. Key Job Responsibilities Deliver hardware, configuration, and fiber connectivity for interdependent scaling projects across multiple data center locations. Rack, stack, and cable network hardware such as switches, routers, patch panels, and optical distribution frames in accordance with approved designs and site specific safety standards. Execute device configuration duties including turn up procedures per standard build templates, performing firmware upgrades, configuration, and end to end connectivity validation. Interface with external vendors for equipment delivery, installation support, and warranty resolution while collaborating with internal teams including Design, Capacity Planning, and Operations. Maintain accurate deployment records, follow change management processes, and ensure compliance with data center safety standards and environmental guidelines. Perform pre and post deployment quality checks to ensure zero defect handover to operations teams, identify risks and blockers, and propose process improvements to increase efficiency and reduce rework. Demonstrate competencies in fiber optics, structured cabling, network hardware configuration, multi site project delivery, vendor management, stakeholder communication, safety compliance, and documentation excellence. Day in the Life / Travel Requirements Ability to travel to or commute between data center locations as needed. Willingness to temporarily work at alternative sites during training periods or until the assigned facility is operational. Travel frequency will vary based on business needs and operational status of the assigned facility. Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. Basic Qualifications Bachelor's degree, or experience with computer hardware troubleshooting and repair. Experience with networking fundamentals. Knowledge of networking protocols, including HTTP(S), DNS, and TCP/IP. Industry standard certification (CompTIA, CCENT, or Network+). Preferred Qualifications High school or equivalent diploma. Knowledge of network cabling, optic types, and test equipment. 1+ year of experience in any of the following or similar technical or vocational roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
18/07/2026
Full time
Data Center Network Technician, Slough, GND Deploy LHR Job ID: Amazon Data Services UK Limited We are looking to hire a highly motivated, best in class Network Technician to join our growing team within networking scaling. The position responsibilities involve delivering the hardware, configuration and fiber connectivity of interdependent scaling projects across several data center locations. The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers. Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. They will be highly competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity, all combined with a proven project delivery methodology. This position will work with minimum supervision to drive the stability and sustainability of our next generation networks and to assist in the development of innovative ways to automate and scale our network as we expand. Network Technicians are expected to work with established best practices to refine operational procedures, develop new tooling and constantly think proactively and innovatively. The desire and ability to work in an ambiguous, collaborative environment is essential for success. Key Job Responsibilities Deliver hardware, configuration, and fiber connectivity for interdependent scaling projects across multiple data center locations. Rack, stack, and cable network hardware such as switches, routers, patch panels, and optical distribution frames in accordance with approved designs and site specific safety standards. Execute device configuration duties including turn up procedures per standard build templates, performing firmware upgrades, configuration, and end to end connectivity validation. Interface with external vendors for equipment delivery, installation support, and warranty resolution while collaborating with internal teams including Design, Capacity Planning, and Operations. Maintain accurate deployment records, follow change management processes, and ensure compliance with data center safety standards and environmental guidelines. Perform pre and post deployment quality checks to ensure zero defect handover to operations teams, identify risks and blockers, and propose process improvements to increase efficiency and reduce rework. Demonstrate competencies in fiber optics, structured cabling, network hardware configuration, multi site project delivery, vendor management, stakeholder communication, safety compliance, and documentation excellence. Day in the Life / Travel Requirements Ability to travel to or commute between data center locations as needed. Willingness to temporarily work at alternative sites during training periods or until the assigned facility is operational. Travel frequency will vary based on business needs and operational status of the assigned facility. Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. Basic Qualifications Bachelor's degree, or experience with computer hardware troubleshooting and repair. Experience with networking fundamentals. Knowledge of networking protocols, including HTTP(S), DNS, and TCP/IP. Industry standard certification (CompTIA, CCENT, or Network+). Preferred Qualifications High school or equivalent diploma. Knowledge of network cabling, optic types, and test equipment. 1+ year of experience in any of the following or similar technical or vocational roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
National Physical Laboratory
Teddington, Middlesex
About the Role Do you have a passion for technology, a strong desire to see things work seamlessly and do you care about the challenges facing technology users in today's complex and confusing digital world? Are you a natural problem solver and people person with the vision, experience and know-how to bring these things together? If so, you are the person for us! At NPL, we care about our people, and we want to enable them to do the important work they do in the best way they can. We are introducing a new function, focused solely on solving end user technology challenges and making our people's work lives as technologically stress free as they can be. The End User Computing (EUC) team will be responsible for all end user related technology needs incorporating hardware, software and processes. As EUC Manager, you will play a crucial role in defining our end user technology strategy and building a committed technology team to deliver this vision. You will lead a talented team of IT EUC Engineers and Technicians with experience in end user hardware maintenance, network connectivity, Microsoft office and productivity software, Audio Video technology and IT Asset Management. Most importantly, you will introduce a step change in approach to end user customer care with a focus on innovation and automation. About You To be successful in the role you will require a solid mix of technical and leadership skills, including: Image & Operating System: Standard corporate builds, deployment process, O/S lifecycle, Group Policy/configuration baselines. Patching & software: Endpoint patching, software packaging/distribution, platform updates. Connectivity & collaboration: VPN client integration, Microsoft 365. Mobility: Mobile device management/integration & secure BYOD. Virtual desktops: Manage and maintain the organisation's Virtual Desktop environment. Workplace technology: Meeting-room collaboration systems and Audio Visual hardware and software. You'll also bring: Excellent communication and relationship management skills, including third party support providers, industry partners, internal project delivery and system vendors. Strategic, analytical thinking and sound decision making ability. The ability to lead and mentor team members. Strong organisational and time management skills. Ability to build strong business relationships and develop a trust partnership with your business colleagues. Strong vendor relationship management. NPL offers competitive rewards and benefits. Flexible working and social activities are embedded in our culture to create a positive work life balance. Please see our careers website for more information. Our work sets us apart. Our differences bring us together. Be part of something amazing. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that nationality, residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process. To work at NPL, you will need to obtain BPSS security clearance. You will need to have an SC clearance with no restrictions, or you must have the ability to obtain an SC clearance. Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as practical. About Us The National Physical Laboratory (NPL) is a world leading centre of excellence that provides cutting edge measurement science, engineering and technology to underpin prosperity and quality of life in the UK. Find out more about what it is like working here - Themeasure of us - Overview NPL and DSIT have strong commitments to diversity and equality of opportunity, and welcome applications from candidates irrespective of their background, gender, race, sexual orientation, religion, or age, providing they meet the required criteria. Applications from women, disabled and black, Asian and minority ethnic candidates in particular are encouraged. All disabled candidates (as defined by the Equality Act 2010) who satisfy the minimum criteria for the role will be guaranteed an interview under the Disability Confident Scheme. At NPL, we believe our success is a result of the diversity and talent of our people. We strive to nurture and respect individuals to ensure everyone feels valued by treating everyone on the basis of their own individual merits and abilities regardless of their own or perceived identity, as part of our commitment to diversity & inclusion, we ensure we're creating an environment where all our colleagues feel supported and welcome. More about this on our Diversity & Inclusion page. We are committed to the health and well being of our employees. Flexible working and social activities are embedded in our culture to create a positive work life balance, along with a broad range of rewards, benefits and recognition. Our values are at the heart of what we do, and they shape the way we interact, develop our people and celebrate success. To ensure everyone has an equal chance, we're always willing to make reasonable adjustments to the recruitment process. If you would like to discuss, please contact us.
18/07/2026
Full time
About the Role Do you have a passion for technology, a strong desire to see things work seamlessly and do you care about the challenges facing technology users in today's complex and confusing digital world? Are you a natural problem solver and people person with the vision, experience and know-how to bring these things together? If so, you are the person for us! At NPL, we care about our people, and we want to enable them to do the important work they do in the best way they can. We are introducing a new function, focused solely on solving end user technology challenges and making our people's work lives as technologically stress free as they can be. The End User Computing (EUC) team will be responsible for all end user related technology needs incorporating hardware, software and processes. As EUC Manager, you will play a crucial role in defining our end user technology strategy and building a committed technology team to deliver this vision. You will lead a talented team of IT EUC Engineers and Technicians with experience in end user hardware maintenance, network connectivity, Microsoft office and productivity software, Audio Video technology and IT Asset Management. Most importantly, you will introduce a step change in approach to end user customer care with a focus on innovation and automation. About You To be successful in the role you will require a solid mix of technical and leadership skills, including: Image & Operating System: Standard corporate builds, deployment process, O/S lifecycle, Group Policy/configuration baselines. Patching & software: Endpoint patching, software packaging/distribution, platform updates. Connectivity & collaboration: VPN client integration, Microsoft 365. Mobility: Mobile device management/integration & secure BYOD. Virtual desktops: Manage and maintain the organisation's Virtual Desktop environment. Workplace technology: Meeting-room collaboration systems and Audio Visual hardware and software. You'll also bring: Excellent communication and relationship management skills, including third party support providers, industry partners, internal project delivery and system vendors. Strategic, analytical thinking and sound decision making ability. The ability to lead and mentor team members. Strong organisational and time management skills. Ability to build strong business relationships and develop a trust partnership with your business colleagues. Strong vendor relationship management. NPL offers competitive rewards and benefits. Flexible working and social activities are embedded in our culture to create a positive work life balance. Please see our careers website for more information. Our work sets us apart. Our differences bring us together. Be part of something amazing. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that nationality, residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process. To work at NPL, you will need to obtain BPSS security clearance. You will need to have an SC clearance with no restrictions, or you must have the ability to obtain an SC clearance. Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as practical. About Us The National Physical Laboratory (NPL) is a world leading centre of excellence that provides cutting edge measurement science, engineering and technology to underpin prosperity and quality of life in the UK. Find out more about what it is like working here - Themeasure of us - Overview NPL and DSIT have strong commitments to diversity and equality of opportunity, and welcome applications from candidates irrespective of their background, gender, race, sexual orientation, religion, or age, providing they meet the required criteria. Applications from women, disabled and black, Asian and minority ethnic candidates in particular are encouraged. All disabled candidates (as defined by the Equality Act 2010) who satisfy the minimum criteria for the role will be guaranteed an interview under the Disability Confident Scheme. At NPL, we believe our success is a result of the diversity and talent of our people. We strive to nurture and respect individuals to ensure everyone feels valued by treating everyone on the basis of their own individual merits and abilities regardless of their own or perceived identity, as part of our commitment to diversity & inclusion, we ensure we're creating an environment where all our colleagues feel supported and welcome. More about this on our Diversity & Inclusion page. We are committed to the health and well being of our employees. Flexible working and social activities are embedded in our culture to create a positive work life balance, along with a broad range of rewards, benefits and recognition. Our values are at the heart of what we do, and they shape the way we interact, develop our people and celebrate success. To ensure everyone has an equal chance, we're always willing to make reasonable adjustments to the recruitment process. If you would like to discuss, please contact us.
Job Title: IT Operations Engineer Role purpose The IT Operations Engineer will provide hands on, day to day IT support for approximately 50 office based users in the London office while taking ownership of Microsoft 365 administration, endpoint management, and operational IT services across a wider user base of approximately 200 employees and contractors across three regions. The role combines senior technical support with responsibility for maintaining and improving Microsoft 365 services, supporting IT infrastructure, driving service improvements, and acting as the senior technical escalation point for the IT Support Technician. The successful candidate will work closely with the Head of IT to ensure reliable, secure and efficient IT services while contributing to operational improvements, documentation, and technical projects. The role will also assist with second level support activities relating to IT and Operational Technology (OT) infrastructure supporting the data centre, requiring a disciplined and trustworthy approach in critical environments. Key responsibilities Provide first-, second-, and third-line IT support for the London office and all regional locations, maintaining a strong on-site presence in London while serving as the senior technical escalation point for complex infrastructure, systems, and end user issues. Administer Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID and Microsoft Intune. Manage user accounts, licensing, security groups, mailbox administration, shared mailboxes and distribution lists. Develop and maintain IT reports and dashboards, providing insights into service performance, incidents, asset management, and key operational KPIs. Support endpoint management through Microsoft Intune, including device compliance, application deployment and endpoint configuration. Manage onboarding, offboarding, account provisioning and device deployment processes. Deliver remote helpdesk support, ensuring effective ownership, prioritisation and resolution of incidents and service requests. Act as the senior technical resource within the Service Desk, providing guidance and mentoring to junior IT support staff. Troubleshoot hardware, software, printers, mobile devices, meeting room technology and peripheral issues. Perform administration and support for Windows desktop environments and core business applications. Carry out first and second-level support for network, server and infrastructure-related issues, escalating where appropriate. Perform basic networking tasks including switch port coordination, Wi Fi troubleshooting, endpoint connectivity and patch management. Support Microsoft 365 security features including Multi Factor Authentication, Conditional Access and security best practices. Produce and maintain high-quality technical documentation, knowledge base articles, support procedures and asset records. Manage incidents and service requests through the company's IT service management system, maintaining accurate records and strong ticket hygiene. Identify recurring issues and recommend service improvements, automation opportunities and operational efficiencies. Assist with IT infrastructure, Microsoft 365 and end user computing projects. Support IT asset management, hardware lifecycle planning and stock control. Provide second-level support for Operational Technology (OT) infrastructure supporting the data centre, following approved operational procedures. Work within strict change management, access control and operational procedures when supporting critical systems. Collaborate closely with the Head of IT and colleagues across the UK, Iceland and Finland. Assist in maintaining secure, reliable and resilient IT services across the organisation. Candidate profile The successful candidate will be an experienced IT professional with a strong customer focus and excellent technical problem solving skills. They will be comfortable working independently while also collaborating closely with colleagues across multiple regions. The individual will demonstrate strong organisational skills, take ownership of technical issues through to resolution, and contribute positively to the continual improvement of IT services. They will be confident supporting Microsoft 365 technologies, mentoring junior colleagues, and maintaining high standards of documentation and operational discipline. The role requires someone who is dependable, proactive and able to balance day to day operational support with longer term improvements to systems, processes and end-user experience. Skills and experience Essential Experience in a second-line or senior IT support role. Experience administering Microsoft 365 environments. Experience supporting Microsoft Entra ID and user identity management. Experience supporting Microsoft Intune or other endpoint management platforms. Experience working with IT service management or helpdesk ticketing systems. Strong troubleshooting skills across Windows desktops, laptops, printers, mobile devices and peripherals. Experience supporting Exchange Online, Outlook, Teams and Microsoft Office applications. Good understanding of Windows administration and endpoint management. Good networking knowledge, including TCP/IP, Wi Fi, switching and endpoint connectivity. Experience supporting hardware deployment, user onboarding and device lifecycle management. Strong documentation and technical writing skills. Ability to manage multiple priorities while maintaining excellent customer service. Strong communication and stakeholder management skills. Experience supporting users across multiple offices or regions. Ability to work responsibly within environments requiring structured change control and operational discipline. Desirable Experience administering SharePoint Online. Experience with Microsoft Intune application deployment and device compliance. Experience using PowerShell to automate routine administrative tasks. Familiarity with Microsoft Defender. Knowledge of ITIL service management principles. Experience creating service reports, dashboards or KPI reporting. Experience supporting Operational Technology (OT) or business-critical infrastructure. Experience mentoring junior IT staff. Exposure to Power BI or Microsoft Power Platform. Qualifications Relevant experience in IT operations, Microsoft 365 administration or infrastructure support is more important than a specific degree requirement. A vocational, technical or degree-level qualification in Information Technology, Computer Science or a related discipline would be beneficial. Microsoft certifications relating to Microsoft 365, Azure, Intune or Modern Workplace technologies would be advantageous. ITIL Foundation, CompTIA or similar industry certifications would be beneficial. Key measures of success Timely and effective resolution of incidents and service requests. Reliable administration and support of Microsoft 365 services. Positive end user feedback and high levels of customer satisfaction. Well maintained technical documentation and knowledge base content. Strong ticket ownership, prioritisation and accurate record keeping. Successful support of IT infrastructure and operational services. Delivery of continual service improvements and operational efficiencies. Effective collaboration with colleagues across all regions. Consistent adherence to change management and operational procedures. Successful mentoring and support of junior IT staff (where relevant)
18/07/2026
Full time
Job Title: IT Operations Engineer Role purpose The IT Operations Engineer will provide hands on, day to day IT support for approximately 50 office based users in the London office while taking ownership of Microsoft 365 administration, endpoint management, and operational IT services across a wider user base of approximately 200 employees and contractors across three regions. The role combines senior technical support with responsibility for maintaining and improving Microsoft 365 services, supporting IT infrastructure, driving service improvements, and acting as the senior technical escalation point for the IT Support Technician. The successful candidate will work closely with the Head of IT to ensure reliable, secure and efficient IT services while contributing to operational improvements, documentation, and technical projects. The role will also assist with second level support activities relating to IT and Operational Technology (OT) infrastructure supporting the data centre, requiring a disciplined and trustworthy approach in critical environments. Key responsibilities Provide first-, second-, and third-line IT support for the London office and all regional locations, maintaining a strong on-site presence in London while serving as the senior technical escalation point for complex infrastructure, systems, and end user issues. Administer Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID and Microsoft Intune. Manage user accounts, licensing, security groups, mailbox administration, shared mailboxes and distribution lists. Develop and maintain IT reports and dashboards, providing insights into service performance, incidents, asset management, and key operational KPIs. Support endpoint management through Microsoft Intune, including device compliance, application deployment and endpoint configuration. Manage onboarding, offboarding, account provisioning and device deployment processes. Deliver remote helpdesk support, ensuring effective ownership, prioritisation and resolution of incidents and service requests. Act as the senior technical resource within the Service Desk, providing guidance and mentoring to junior IT support staff. Troubleshoot hardware, software, printers, mobile devices, meeting room technology and peripheral issues. Perform administration and support for Windows desktop environments and core business applications. Carry out first and second-level support for network, server and infrastructure-related issues, escalating where appropriate. Perform basic networking tasks including switch port coordination, Wi Fi troubleshooting, endpoint connectivity and patch management. Support Microsoft 365 security features including Multi Factor Authentication, Conditional Access and security best practices. Produce and maintain high-quality technical documentation, knowledge base articles, support procedures and asset records. Manage incidents and service requests through the company's IT service management system, maintaining accurate records and strong ticket hygiene. Identify recurring issues and recommend service improvements, automation opportunities and operational efficiencies. Assist with IT infrastructure, Microsoft 365 and end user computing projects. Support IT asset management, hardware lifecycle planning and stock control. Provide second-level support for Operational Technology (OT) infrastructure supporting the data centre, following approved operational procedures. Work within strict change management, access control and operational procedures when supporting critical systems. Collaborate closely with the Head of IT and colleagues across the UK, Iceland and Finland. Assist in maintaining secure, reliable and resilient IT services across the organisation. Candidate profile The successful candidate will be an experienced IT professional with a strong customer focus and excellent technical problem solving skills. They will be comfortable working independently while also collaborating closely with colleagues across multiple regions. The individual will demonstrate strong organisational skills, take ownership of technical issues through to resolution, and contribute positively to the continual improvement of IT services. They will be confident supporting Microsoft 365 technologies, mentoring junior colleagues, and maintaining high standards of documentation and operational discipline. The role requires someone who is dependable, proactive and able to balance day to day operational support with longer term improvements to systems, processes and end-user experience. Skills and experience Essential Experience in a second-line or senior IT support role. Experience administering Microsoft 365 environments. Experience supporting Microsoft Entra ID and user identity management. Experience supporting Microsoft Intune or other endpoint management platforms. Experience working with IT service management or helpdesk ticketing systems. Strong troubleshooting skills across Windows desktops, laptops, printers, mobile devices and peripherals. Experience supporting Exchange Online, Outlook, Teams and Microsoft Office applications. Good understanding of Windows administration and endpoint management. Good networking knowledge, including TCP/IP, Wi Fi, switching and endpoint connectivity. Experience supporting hardware deployment, user onboarding and device lifecycle management. Strong documentation and technical writing skills. Ability to manage multiple priorities while maintaining excellent customer service. Strong communication and stakeholder management skills. Experience supporting users across multiple offices or regions. Ability to work responsibly within environments requiring structured change control and operational discipline. Desirable Experience administering SharePoint Online. Experience with Microsoft Intune application deployment and device compliance. Experience using PowerShell to automate routine administrative tasks. Familiarity with Microsoft Defender. Knowledge of ITIL service management principles. Experience creating service reports, dashboards or KPI reporting. Experience supporting Operational Technology (OT) or business-critical infrastructure. Experience mentoring junior IT staff. Exposure to Power BI or Microsoft Power Platform. Qualifications Relevant experience in IT operations, Microsoft 365 administration or infrastructure support is more important than a specific degree requirement. A vocational, technical or degree-level qualification in Information Technology, Computer Science or a related discipline would be beneficial. Microsoft certifications relating to Microsoft 365, Azure, Intune or Modern Workplace technologies would be advantageous. ITIL Foundation, CompTIA or similar industry certifications would be beneficial. Key measures of success Timely and effective resolution of incidents and service requests. Reliable administration and support of Microsoft 365 services. Positive end user feedback and high levels of customer satisfaction. Well maintained technical documentation and knowledge base content. Strong ticket ownership, prioritisation and accurate record keeping. Successful support of IT infrastructure and operational services. Delivery of continual service improvements and operational efficiencies. Effective collaboration with colleagues across all regions. Consistent adherence to change management and operational procedures. Successful mentoring and support of junior IT staff (where relevant)
Responsibilities & Duties Implementing audio-visual systems tailored to client needs Performing installation and setup of AV equipment such as projectors, sound systems, and video conferencing tools Conducting troubleshooting of AV systems Configuring and calibrating AV equipment to ensure optimal performance Providing technical support and training for users on AV system operation Collaborating with network engineers to integrate AV systems into network infrastructure Managing and documenting inventory of equipment and accessories Staying up-to-date with the latest AV technologies and industry trends Understanding detailed system installation diagrams and technical drawings/documentation Ensuring compliance with industry standards and regulations Qualifications & Skills (Mandatory) CTS (Certified Technology Specialist) certification Proficiency in AV control systems: Hands-on experience configuring and troubleshooting systems such as Crestron, Q-SYS, AMX, and Extron. Rack building and cable management: Expertise in assembling AV racks, terminating cables, and following signal path documentation. Collaboration tools integration: Ability to interface AV systems with productivity platforms including Microsoft Teams, Zoom, Webex, and Google Meet. Logitech video conferencing systems: Expertise in deploying and supporting Logitech Rally, Tap, and Sync platforms within Microsoft Teams and Zoom Room environments. Networking and IT integration: Strong understanding of IP Networking, VLANs, PoE, and AV-over-IP solutions, including Dante and NDI protocols. Qualifications & Skills (Optional) Signal flow and AV distribution: Familiarity with video switching, Matrix routing, HDBaseT, HDMI, and SDVoE technologies. Crestron programming and deployment: Ability to develop and maintain Crestron control solutions using SIMPL, SIMPL+, VT Pro-e, or Crestron Studio. Proficiency in AutoCAD or other design software for system layout Bachelor's degree in Audio Engineering, Electronics, or a related field Q-SYS ecosystem knowledge: Experience programming Q-SYS Core processors, utilizing Q-SYS Designer Software, and integrating audio DSPs with AV networks. AVIXA Certified Technology Specialist - Installation (CTS-I) Certifications Strong problem-solving skills and the ability to troubleshoot complex technical issues Comfortable working with cabling, wiring, and electrical systems Ability to lift and carry heavy AV equipment as required Good communication skills with the ability to explain technical concepts to non-technical users Flexibility to travel to different sites for installations and support Familiarity with health and safety regulations related to AV installations Ability to work independently as well as part of a team
17/07/2026
Contractor
Responsibilities & Duties Implementing audio-visual systems tailored to client needs Performing installation and setup of AV equipment such as projectors, sound systems, and video conferencing tools Conducting troubleshooting of AV systems Configuring and calibrating AV equipment to ensure optimal performance Providing technical support and training for users on AV system operation Collaborating with network engineers to integrate AV systems into network infrastructure Managing and documenting inventory of equipment and accessories Staying up-to-date with the latest AV technologies and industry trends Understanding detailed system installation diagrams and technical drawings/documentation Ensuring compliance with industry standards and regulations Qualifications & Skills (Mandatory) CTS (Certified Technology Specialist) certification Proficiency in AV control systems: Hands-on experience configuring and troubleshooting systems such as Crestron, Q-SYS, AMX, and Extron. Rack building and cable management: Expertise in assembling AV racks, terminating cables, and following signal path documentation. Collaboration tools integration: Ability to interface AV systems with productivity platforms including Microsoft Teams, Zoom, Webex, and Google Meet. Logitech video conferencing systems: Expertise in deploying and supporting Logitech Rally, Tap, and Sync platforms within Microsoft Teams and Zoom Room environments. Networking and IT integration: Strong understanding of IP Networking, VLANs, PoE, and AV-over-IP solutions, including Dante and NDI protocols. Qualifications & Skills (Optional) Signal flow and AV distribution: Familiarity with video switching, Matrix routing, HDBaseT, HDMI, and SDVoE technologies. Crestron programming and deployment: Ability to develop and maintain Crestron control solutions using SIMPL, SIMPL+, VT Pro-e, or Crestron Studio. Proficiency in AutoCAD or other design software for system layout Bachelor's degree in Audio Engineering, Electronics, or a related field Q-SYS ecosystem knowledge: Experience programming Q-SYS Core processors, utilizing Q-SYS Designer Software, and integrating audio DSPs with AV networks. AVIXA Certified Technology Specialist - Installation (CTS-I) Certifications Strong problem-solving skills and the ability to troubleshoot complex technical issues Comfortable working with cabling, wiring, and electrical systems Ability to lift and carry heavy AV equipment as required Good communication skills with the ability to explain technical concepts to non-technical users Flexibility to travel to different sites for installations and support Familiarity with health and safety regulations related to AV installations Ability to work independently as well as part of a team
Career Opportunities with NEP Group Inc. A great place to work. Current job opportunities are posted here as they become available. Creative Technology has an exciting new opportunity for an AV Technician to join Managed Services team, within Systems Integration. The role is full time and based in London with a leading multinational technology company. The AV Technician will be responsible for the planning, coordination and execution of AV production and support for live events and conferencing. The role involves delivering innovative solutions ensuring all technical aspects are seamlessly executed, providing high quality audio visual experience for the end client. Core working hours will be standard business hours with flexibility required for evening and occasional weekend work. Background verification checks are required for this role. Operational Responsibilities (Ops) Assist Event Coordinators with technical input for event planning Support the Facilities team with rooms preparation and room setup activities, including furniture layouts, room resets, signage placement, and ensuring meeting and event spaces are presented to the required operational and client standards. Execute on site, virtual and hybrid events and productions, ensuring all AV elements are delivered effectively Provide a professional Meet & Greet service for events, including meeting hosts/clients, setting up presentations, testing Teams/AV systems (speakers, microphones), and ensuring confidence in using plug and play systems Act as a technical point of contact for event hosts, clients and external customers, particularly for large or complex events Engage with contractors and suppliers, including responding to queries, hosting site visits and acting as AV site supervisor where required Work closely with the client technology team to co manage AV event spaces, ensuring smooth operation and keeping stakeholders informed of updates or changes Deliver user training on AV systems and event technologies Manage own workload, including diary planning and ad hoc end user requests Build and maintain strong relationships with stakeholders to deliver a high quality AV service Quality Management System Responsibilities Maintain and update client and Creative Technology documents, procedures and records, ensuring accuracy and completion of departmental forms as required Identify, log, track and resolve AV hardware and software issues, ensuring all tickets are updated and closed with clear resolution summaries Track and maintain records of physical and technical updates within event spaces (e.g. equipment changes) Develop and manage the Events AV Feedback process (MS Forms), including QR distribution, feedback tracking and presenting insights to relevant stakeholders Understand and apply our quality policy statements in all aspects of work Ensure the needs and requirements of internal staff and customers are understood and delivered Contribute to the improvement of internal processes and the management system by reporting corrective actions, updates and improvement opportunities Recommend best practices for events, including support for event media and presentations Conduct post event reviews, including reporting and client feedback Create and maintain documentation (SOPs, AV setups, configurations and insights) to support consistency and knowledge sharing Perform planned preventative maintenance (PPM), including testing, updating and calibration Handle confidential information in line with contractual NDA requirements Licenses/Certificates Manual Handling certificate preferable Experience 3+ years relevant experience working in a similar environment Strong knowledge of modern AV equipment and systems including signal flow and advanced troubleshooting Experience with Windows operating systems and Microsoft 365 Copilot Skills & attributes Strong communication and interpersonal skills, with the ability to effectively collaborate with clients and team members. Problem solving mindset with the ability to think quickly and adapt to changing circumstances. Ability to work under tight deadlines Strong organisational skills and attention to detail Excellent initiative, tenacity and self motivation Time management and multitasking skills Education Level 3 qualification or higher in relevant field
16/07/2026
Full time
Career Opportunities with NEP Group Inc. A great place to work. Current job opportunities are posted here as they become available. Creative Technology has an exciting new opportunity for an AV Technician to join Managed Services team, within Systems Integration. The role is full time and based in London with a leading multinational technology company. The AV Technician will be responsible for the planning, coordination and execution of AV production and support for live events and conferencing. The role involves delivering innovative solutions ensuring all technical aspects are seamlessly executed, providing high quality audio visual experience for the end client. Core working hours will be standard business hours with flexibility required for evening and occasional weekend work. Background verification checks are required for this role. Operational Responsibilities (Ops) Assist Event Coordinators with technical input for event planning Support the Facilities team with rooms preparation and room setup activities, including furniture layouts, room resets, signage placement, and ensuring meeting and event spaces are presented to the required operational and client standards. Execute on site, virtual and hybrid events and productions, ensuring all AV elements are delivered effectively Provide a professional Meet & Greet service for events, including meeting hosts/clients, setting up presentations, testing Teams/AV systems (speakers, microphones), and ensuring confidence in using plug and play systems Act as a technical point of contact for event hosts, clients and external customers, particularly for large or complex events Engage with contractors and suppliers, including responding to queries, hosting site visits and acting as AV site supervisor where required Work closely with the client technology team to co manage AV event spaces, ensuring smooth operation and keeping stakeholders informed of updates or changes Deliver user training on AV systems and event technologies Manage own workload, including diary planning and ad hoc end user requests Build and maintain strong relationships with stakeholders to deliver a high quality AV service Quality Management System Responsibilities Maintain and update client and Creative Technology documents, procedures and records, ensuring accuracy and completion of departmental forms as required Identify, log, track and resolve AV hardware and software issues, ensuring all tickets are updated and closed with clear resolution summaries Track and maintain records of physical and technical updates within event spaces (e.g. equipment changes) Develop and manage the Events AV Feedback process (MS Forms), including QR distribution, feedback tracking and presenting insights to relevant stakeholders Understand and apply our quality policy statements in all aspects of work Ensure the needs and requirements of internal staff and customers are understood and delivered Contribute to the improvement of internal processes and the management system by reporting corrective actions, updates and improvement opportunities Recommend best practices for events, including support for event media and presentations Conduct post event reviews, including reporting and client feedback Create and maintain documentation (SOPs, AV setups, configurations and insights) to support consistency and knowledge sharing Perform planned preventative maintenance (PPM), including testing, updating and calibration Handle confidential information in line with contractual NDA requirements Licenses/Certificates Manual Handling certificate preferable Experience 3+ years relevant experience working in a similar environment Strong knowledge of modern AV equipment and systems including signal flow and advanced troubleshooting Experience with Windows operating systems and Microsoft 365 Copilot Skills & attributes Strong communication and interpersonal skills, with the ability to effectively collaborate with clients and team members. Problem solving mindset with the ability to think quickly and adapt to changing circumstances. Ability to work under tight deadlines Strong organisational skills and attention to detail Excellent initiative, tenacity and self motivation Time management and multitasking skills Education Level 3 qualification or higher in relevant field
Cutting Edge Music Tech - On-Demand Vinyl Records We are seeking an Audio Technician to help us redefine the music industry. elasticStage is building the world's first on-demand vinyl and CD platform, unlocking physical music for the Digital Creator era. By 2030, there will be over 250 million music creators globally, most locked out of physical formats due to high minimum runs and operational complexity. elasticStage solves this through patented on-demand vinyl and CD manufacturing technology, powering a free-to-use platform where creators can produce and sell physical releases worldwide with no upfront costs or minimum quantities. And we are scaling fast: 100,000+ creators are using the product within our first year of commercialisation. Aiming for 20X growth by 2027. Partnerships with SoundCloud and Amuse (with more major partners to come!). Shipped to over 90 countries. 4.7 on Trustpilot and Google. Recently raised a new funding, bringing the total capital raised to £30M. Just moved to new office in Kings Cross. Reliable and well-maintained audio systems are fundamental to the work we do at elasticStage. As an Audio Technician, you will support the installation, commissioning, maintenance, and organisation of audio hardware and infrastructure across our engineering facilities. Working closely with senior audio systems engineers, you will be responsible for preparing and deploying equipment, maintaining inventory and documentation, performing testing and commissioning activities, and ensuring systems remain operational and ready for use. In addition, you will provide practical technical support across the wider installations team, assisting with equipment setup, fault finding, repairs, and the ongoing development of our audio systems. You will contribute to the organisation and upkeep of our workshop, hardware inventory, and test environments while following established procedures and seeking guidance when required. This role is ideally suited to someone with strong hands on experience in professional audio who enjoys working with equipment, systems, and technical processes. It would particularly suit candidates from live sound, touring, broadcast, systems integration or studio technician backgrounds who are looking to apply their practical expertise within a growing engineering environment. This is not a creative music production or critical listening role. Responsibilities Maintain a well-organised inventory of audio hardware, cables, tools, and test equipment, ensuring accurate documentation and stock control. Receive, inspect, prepare, install, and commission audio hardware and systems in accordance with documented procedures and engineering instructions. Test, maintain, troubleshoot, and perform basic repairs on audio equipment, cables, amplifiers, headphones, and associated hardware. Follow established commissioning, testing, and verification processes, escalating issues to senior engineers when required. Provide ad hoc practical support to engineering and QA teams, including equipment setup, maintenance, and general workshop activities. Qualifications Practical hands on experience working with professional audio equipment in environments such as live sound, broadcast, touring, installation, or similar high demand technical settings. Experience installing, configuring, and commissioning analogue, digital, and networked audio/video systems and associated infrastructure. Familiarity with modern AV networking technologies and protocols, including audio over IP and Ethernet-based media distribution systems. Experience building, testing, repairing, and maintaining audio cables and associated hardware. Understanding of audio fundamentals, including signal flow, voltage levels, gain structure, sound pressure levels, frequency response, and phase. Basic knowledge of electronics and electrical testing techniques. Experience using audio test and measurement equipment. Ability to follow written technical procedures and work instructions accurately. Strong organisational skills with experience managing equipment inventories or technical stock. Competent computer user with the ability to learn and use bespoke software tools, and able to work independently on routine tasks once trained while recognising when to seek support. Nice to Haves Experience working alongside audio systems, studio, or product development engineers. Familiarity with audio amplifiers, loudspeaker systems, headphones, and related professional audio hardware. Experience using inventory management, asset tracking, or documentation systems. Experience supporting workshop, laboratory, QA, or manufacturing environments. Bachelor's degree in Audio Engineering or relevant vocational training, technical certification, or professional experience in audio technology or electronics. What We Offer Industry-Leading Salary Package: Enjoy a highly competitive salary package that rewards your expertise and hard work. Generous Paid Holiday: Take advantage of 25 days of paid holiday to relax and recharge. Comprehensive Pension Scheme: Secure your future with our robust pension scheme. Cutting-Edge Tech Office Environment: Work in a modern, tech-driven office environment equipped with the latest tools and technology. Free Snacks and Beverages: Enjoy free snacks and beverages to keep you energised throughout the day. Medical Insurance: Protect yourself with our comprehensive medical insurance plan. Work Location This is a 5-day-per-week on-site role working closely with teams at our production sites, primarily at Elstree but also potentially including other future locations as the company grows.
15/07/2026
Full time
Cutting Edge Music Tech - On-Demand Vinyl Records We are seeking an Audio Technician to help us redefine the music industry. elasticStage is building the world's first on-demand vinyl and CD platform, unlocking physical music for the Digital Creator era. By 2030, there will be over 250 million music creators globally, most locked out of physical formats due to high minimum runs and operational complexity. elasticStage solves this through patented on-demand vinyl and CD manufacturing technology, powering a free-to-use platform where creators can produce and sell physical releases worldwide with no upfront costs or minimum quantities. And we are scaling fast: 100,000+ creators are using the product within our first year of commercialisation. Aiming for 20X growth by 2027. Partnerships with SoundCloud and Amuse (with more major partners to come!). Shipped to over 90 countries. 4.7 on Trustpilot and Google. Recently raised a new funding, bringing the total capital raised to £30M. Just moved to new office in Kings Cross. Reliable and well-maintained audio systems are fundamental to the work we do at elasticStage. As an Audio Technician, you will support the installation, commissioning, maintenance, and organisation of audio hardware and infrastructure across our engineering facilities. Working closely with senior audio systems engineers, you will be responsible for preparing and deploying equipment, maintaining inventory and documentation, performing testing and commissioning activities, and ensuring systems remain operational and ready for use. In addition, you will provide practical technical support across the wider installations team, assisting with equipment setup, fault finding, repairs, and the ongoing development of our audio systems. You will contribute to the organisation and upkeep of our workshop, hardware inventory, and test environments while following established procedures and seeking guidance when required. This role is ideally suited to someone with strong hands on experience in professional audio who enjoys working with equipment, systems, and technical processes. It would particularly suit candidates from live sound, touring, broadcast, systems integration or studio technician backgrounds who are looking to apply their practical expertise within a growing engineering environment. This is not a creative music production or critical listening role. Responsibilities Maintain a well-organised inventory of audio hardware, cables, tools, and test equipment, ensuring accurate documentation and stock control. Receive, inspect, prepare, install, and commission audio hardware and systems in accordance with documented procedures and engineering instructions. Test, maintain, troubleshoot, and perform basic repairs on audio equipment, cables, amplifiers, headphones, and associated hardware. Follow established commissioning, testing, and verification processes, escalating issues to senior engineers when required. Provide ad hoc practical support to engineering and QA teams, including equipment setup, maintenance, and general workshop activities. Qualifications Practical hands on experience working with professional audio equipment in environments such as live sound, broadcast, touring, installation, or similar high demand technical settings. Experience installing, configuring, and commissioning analogue, digital, and networked audio/video systems and associated infrastructure. Familiarity with modern AV networking technologies and protocols, including audio over IP and Ethernet-based media distribution systems. Experience building, testing, repairing, and maintaining audio cables and associated hardware. Understanding of audio fundamentals, including signal flow, voltage levels, gain structure, sound pressure levels, frequency response, and phase. Basic knowledge of electronics and electrical testing techniques. Experience using audio test and measurement equipment. Ability to follow written technical procedures and work instructions accurately. Strong organisational skills with experience managing equipment inventories or technical stock. Competent computer user with the ability to learn and use bespoke software tools, and able to work independently on routine tasks once trained while recognising when to seek support. Nice to Haves Experience working alongside audio systems, studio, or product development engineers. Familiarity with audio amplifiers, loudspeaker systems, headphones, and related professional audio hardware. Experience using inventory management, asset tracking, or documentation systems. Experience supporting workshop, laboratory, QA, or manufacturing environments. Bachelor's degree in Audio Engineering or relevant vocational training, technical certification, or professional experience in audio technology or electronics. What We Offer Industry-Leading Salary Package: Enjoy a highly competitive salary package that rewards your expertise and hard work. Generous Paid Holiday: Take advantage of 25 days of paid holiday to relax and recharge. Comprehensive Pension Scheme: Secure your future with our robust pension scheme. Cutting-Edge Tech Office Environment: Work in a modern, tech-driven office environment equipped with the latest tools and technology. Free Snacks and Beverages: Enjoy free snacks and beverages to keep you energised throughout the day. Medical Insurance: Protect yourself with our comprehensive medical insurance plan. Work Location This is a 5-day-per-week on-site role working closely with teams at our production sites, primarily at Elstree but also potentially including other future locations as the company grows.
Join Our Client as a Temporary IT Technician! Are you passionate about technology and eager to support users in a dynamic hybrid work environment? Our client is seeking a Temporary IT Technician to provide essential technical support and ensure a smooth experience for employees using Microsoft 365 and other collaboration tools. Position: Temporary IT Technician Contract Length: 3-6 months Working Pattern: Full Time (Hybrid - 3 days in the office, 2 from home) Location: Newcastle City Centre (No parking available due to location) Hourly Rate: £14.00 paid on a weekly basis through OA Start Date: ASAP Key Responsibilities: As the first point of contact for technical issues, you will: M365 User Administration: Manage user accounts, reset passwords, and oversee distribution groups and shared mailboxes. First-Line Support: Diagnose and resolve IT requests through our ticketing system, escalating more complex issues to our third-party support. Device Enrolment & Setup: Provision new corporate laptops and deploy Android phones to remote staff using Microsoft Intune and Windows Autopilot. Collaboration Tool Support: Troubleshoot access permissions and sync issues in Microsoft Teams and SharePoint. Endpoint Security: Monitor user devices to ensure compliance with security policies using Microsoft Defender and Sophos. Documentation & Training: Provide guidance to non-technical users on maximising M365 tools and maintain clear IT ticket logs. Person Specification: Essential Criteria: Basic experience troubleshooting Windows 10/11 operating systems. Familiarity with the Microsoft 365 apps suite and basic administrative exposure to the M365 Admin Centre. Excellent customer service and communication skills. Desirable Criteria: Microsoft Certified: Endpoint Administrator Associate (MD-102) or Microsoft 365 Certified: Fundamentals (MS-900). Experience in a service desk environment using ticketing software. Knowledge of Microsoft Entra ID, Microsoft Intune, and video conferencing platforms like Zoom. Why Join Us? Enjoy a range of fantastic perks while working with Office Angels, including: Discount Vouchers: Exclusive savings on a variety of high-street brands. Eye Care Vouchers: Supporting your vision and well-being. Pension Scheme Option: Invest in your future with employer contributions. 28 Days Paid Annual Leave: Accrued weekly for those well-deserved breaks. If you're a patient, analytical problem-solver with a strong interest in cloud technology, we want to hear from you! Don't miss this opportunity to enhance your skills and contribute to a vibrant work environment. Apply Now! If you are excited about this opportunity and meet the qualifications, please send your CV to us today. We can't wait to meet you and discuss how you can play a key role in supporting our client's IT operations! If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
14/07/2026
Seasonal
Join Our Client as a Temporary IT Technician! Are you passionate about technology and eager to support users in a dynamic hybrid work environment? Our client is seeking a Temporary IT Technician to provide essential technical support and ensure a smooth experience for employees using Microsoft 365 and other collaboration tools. Position: Temporary IT Technician Contract Length: 3-6 months Working Pattern: Full Time (Hybrid - 3 days in the office, 2 from home) Location: Newcastle City Centre (No parking available due to location) Hourly Rate: £14.00 paid on a weekly basis through OA Start Date: ASAP Key Responsibilities: As the first point of contact for technical issues, you will: M365 User Administration: Manage user accounts, reset passwords, and oversee distribution groups and shared mailboxes. First-Line Support: Diagnose and resolve IT requests through our ticketing system, escalating more complex issues to our third-party support. Device Enrolment & Setup: Provision new corporate laptops and deploy Android phones to remote staff using Microsoft Intune and Windows Autopilot. Collaboration Tool Support: Troubleshoot access permissions and sync issues in Microsoft Teams and SharePoint. Endpoint Security: Monitor user devices to ensure compliance with security policies using Microsoft Defender and Sophos. Documentation & Training: Provide guidance to non-technical users on maximising M365 tools and maintain clear IT ticket logs. Person Specification: Essential Criteria: Basic experience troubleshooting Windows 10/11 operating systems. Familiarity with the Microsoft 365 apps suite and basic administrative exposure to the M365 Admin Centre. Excellent customer service and communication skills. Desirable Criteria: Microsoft Certified: Endpoint Administrator Associate (MD-102) or Microsoft 365 Certified: Fundamentals (MS-900). Experience in a service desk environment using ticketing software. Knowledge of Microsoft Entra ID, Microsoft Intune, and video conferencing platforms like Zoom. Why Join Us? Enjoy a range of fantastic perks while working with Office Angels, including: Discount Vouchers: Exclusive savings on a variety of high-street brands. Eye Care Vouchers: Supporting your vision and well-being. Pension Scheme Option: Invest in your future with employer contributions. 28 Days Paid Annual Leave: Accrued weekly for those well-deserved breaks. If you're a patient, analytical problem-solver with a strong interest in cloud technology, we want to hear from you! Don't miss this opportunity to enhance your skills and contribute to a vibrant work environment. Apply Now! If you are excited about this opportunity and meet the qualifications, please send your CV to us today. We can't wait to meet you and discuss how you can play a key role in supporting our client's IT operations! If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Cutting Edge Music Tech - On-Demand Vinyl Records We are seeking an Audio Technician to help us redefine the music industry. elasticStage is building the world's first on-demand vinyl and CD platform, unlocking physical music for the Digital Creator era. By 2030, there will be over 250 million music creators globally, most locked out of physical formats due to high minimum runs and operational complexity. elasticStage solves this through patented on-demand vinyl and CD manufacturing technology, powering a free-to-use platform where creators can produce and sell physical releases worldwide with no upfront costs or minimum quantities. And we are scaling fast: 100,000+ creators are using the product within our first year of commercialisation. Aiming for 20X growth by 2027. Partnerships with SoundCloud and Amuse (with more major partners to come!). Shipped to over 90 countries. 4.7 on Trustpilot and Google. Recently raised a new funding, bringing the total capital raised to £30M. Just moved to new office in Kings Cross. Reliable and well-maintained audio systems are fundamental to the work we do at elasticStage. As an Audio Technician, you will support the installation, commissioning, maintenance, and organisation of audio hardware and infrastructure across our engineering facilities. Working closely with senior audio systems engineers, you will be responsible for preparing and deploying equipment, maintaining inventory and documentation, performing testing and commissioning activities, and ensuring systems remain operational and ready for use. In addition, you will provide practical technical support across the wider installations team, assisting with equipment setup, fault finding, repairs, and the ongoing development of our audio systems. You will contribute to the organisation and upkeep of our workshop, hardware inventory, and test environments while following established procedures and seeking guidance when required. This role is ideally suited to someone with strong hands on experience in professional audio who enjoys working with equipment, systems, and technical processes. It would particularly suit candidates from live sound, touring, broadcast, systems integration or studio technician backgrounds who are looking to apply their practical expertise within a growing engineering environment. This is not a creative music production or critical listening role. Responsibilities Maintain a well-organised inventory of audio hardware, cables, tools, and test equipment, ensuring accurate documentation and stock control. Receive, inspect, prepare, install, and commission audio hardware and systems in accordance with documented procedures and engineering instructions. Test, maintain, troubleshoot, and perform basic repairs on audio equipment, cables, amplifiers, headphones, and associated hardware. Follow established commissioning, testing, and verification processes, escalating issues to senior engineers when required. Provide ad hoc practical support to engineering and QA teams, including equipment setup, maintenance, and general workshop activities. Qualifications Practical hands on experience working with professional audio equipment in environments such as live sound, broadcast, touring, installation, or similar high demand technical settings. Experience installing, configuring, and commissioning analogue, digital, and networked audio/video systems and associated infrastructure. Familiarity with modern AV networking technologies and protocols, including audio over IP and Ethernet-based media distribution systems. Experience building, testing, repairing, and maintaining audio cables and associated hardware. Understanding of audio fundamentals, including signal flow, voltage levels, gain structure, sound pressure levels, frequency response, and phase. Basic knowledge of electronics and electrical testing techniques. Experience using audio test and measurement equipment. Ability to follow written technical procedures and work instructions accurately. Strong organisational skills with experience managing equipment inventories or technical stock. Competent computer user with the ability to learn and use bespoke software tools, and able to work independently on routine tasks once trained while recognising when to seek support. Nice to Haves Experience working alongside audio systems, studio, or product development engineers. Familiarity with audio amplifiers, loudspeaker systems, headphones, and related professional audio hardware. Experience using inventory management, asset tracking, or documentation systems. Experience supporting workshop, laboratory, QA, or manufacturing environments. Bachelor's degree in Audio Engineering or relevant vocational training, technical certification, or professional experience in audio technology or electronics. What We Offer Industry-Leading Salary Package: Enjoy a highly competitive salary package that rewards your expertise and hard work. Generous Paid Holiday: Take advantage of 25 days of paid holiday to relax and recharge. Comprehensive Pension Scheme: Secure your future with our robust pension scheme. Cutting-Edge Tech Office Environment: Work in a modern, tech-driven office environment equipped with the latest tools and technology. Free Snacks and Beverages: Enjoy free snacks and beverages to keep you energised throughout the day. Medical Insurance: Protect yourself with our comprehensive medical insurance plan. Work Location This is a 5-day-per-week on-site role working closely with teams at our production sites, primarily at Elstree but also potentially including other future locations as the company grows.
13/07/2026
Full time
Cutting Edge Music Tech - On-Demand Vinyl Records We are seeking an Audio Technician to help us redefine the music industry. elasticStage is building the world's first on-demand vinyl and CD platform, unlocking physical music for the Digital Creator era. By 2030, there will be over 250 million music creators globally, most locked out of physical formats due to high minimum runs and operational complexity. elasticStage solves this through patented on-demand vinyl and CD manufacturing technology, powering a free-to-use platform where creators can produce and sell physical releases worldwide with no upfront costs or minimum quantities. And we are scaling fast: 100,000+ creators are using the product within our first year of commercialisation. Aiming for 20X growth by 2027. Partnerships with SoundCloud and Amuse (with more major partners to come!). Shipped to over 90 countries. 4.7 on Trustpilot and Google. Recently raised a new funding, bringing the total capital raised to £30M. Just moved to new office in Kings Cross. Reliable and well-maintained audio systems are fundamental to the work we do at elasticStage. As an Audio Technician, you will support the installation, commissioning, maintenance, and organisation of audio hardware and infrastructure across our engineering facilities. Working closely with senior audio systems engineers, you will be responsible for preparing and deploying equipment, maintaining inventory and documentation, performing testing and commissioning activities, and ensuring systems remain operational and ready for use. In addition, you will provide practical technical support across the wider installations team, assisting with equipment setup, fault finding, repairs, and the ongoing development of our audio systems. You will contribute to the organisation and upkeep of our workshop, hardware inventory, and test environments while following established procedures and seeking guidance when required. This role is ideally suited to someone with strong hands on experience in professional audio who enjoys working with equipment, systems, and technical processes. It would particularly suit candidates from live sound, touring, broadcast, systems integration or studio technician backgrounds who are looking to apply their practical expertise within a growing engineering environment. This is not a creative music production or critical listening role. Responsibilities Maintain a well-organised inventory of audio hardware, cables, tools, and test equipment, ensuring accurate documentation and stock control. Receive, inspect, prepare, install, and commission audio hardware and systems in accordance with documented procedures and engineering instructions. Test, maintain, troubleshoot, and perform basic repairs on audio equipment, cables, amplifiers, headphones, and associated hardware. Follow established commissioning, testing, and verification processes, escalating issues to senior engineers when required. Provide ad hoc practical support to engineering and QA teams, including equipment setup, maintenance, and general workshop activities. Qualifications Practical hands on experience working with professional audio equipment in environments such as live sound, broadcast, touring, installation, or similar high demand technical settings. Experience installing, configuring, and commissioning analogue, digital, and networked audio/video systems and associated infrastructure. Familiarity with modern AV networking technologies and protocols, including audio over IP and Ethernet-based media distribution systems. Experience building, testing, repairing, and maintaining audio cables and associated hardware. Understanding of audio fundamentals, including signal flow, voltage levels, gain structure, sound pressure levels, frequency response, and phase. Basic knowledge of electronics and electrical testing techniques. Experience using audio test and measurement equipment. Ability to follow written technical procedures and work instructions accurately. Strong organisational skills with experience managing equipment inventories or technical stock. Competent computer user with the ability to learn and use bespoke software tools, and able to work independently on routine tasks once trained while recognising when to seek support. Nice to Haves Experience working alongside audio systems, studio, or product development engineers. Familiarity with audio amplifiers, loudspeaker systems, headphones, and related professional audio hardware. Experience using inventory management, asset tracking, or documentation systems. Experience supporting workshop, laboratory, QA, or manufacturing environments. Bachelor's degree in Audio Engineering or relevant vocational training, technical certification, or professional experience in audio technology or electronics. What We Offer Industry-Leading Salary Package: Enjoy a highly competitive salary package that rewards your expertise and hard work. Generous Paid Holiday: Take advantage of 25 days of paid holiday to relax and recharge. Comprehensive Pension Scheme: Secure your future with our robust pension scheme. Cutting-Edge Tech Office Environment: Work in a modern, tech-driven office environment equipped with the latest tools and technology. Free Snacks and Beverages: Enjoy free snacks and beverages to keep you energised throughout the day. Medical Insurance: Protect yourself with our comprehensive medical insurance plan. Work Location This is a 5-day-per-week on-site role working closely with teams at our production sites, primarily at Elstree but also potentially including other future locations as the company grows.
Join Our Client as a Temporary IT Technician! Are you passionate about technology and eager to support users in a dynamic hybrid work environment? Our client is seeking a Temporary IT Technician to provide essential technical support and ensure a smooth experience for employees using Microsoft 365 and other collaboration tools. Position: Temporary IT Technician Contract Length: 3-6 months Working Pattern: Full Time (Hybrid - 3 days in the office, 2 from home) Location: Newcastle City Centre (No parking available due to location) Hourly Rate: £14.00 paid on a weekly basis through OA Start Date: ASAP Key Responsibilities M365 User Administration: Manage user accounts, reset passwords, and oversee distribution groups and shared mailboxes. First-Line Support: Diagnose and resolve IT requests through the ticketing system, escalating more complex issues to third-party support. Device Enrolment & Setup: Provision new corporate laptops and deploy Android phones to remote staff using Microsoft Intune and Windows Autopilot. Collaboration Tool Support: Troubleshoot access permissions and sync issues in Microsoft Teams and SharePoint. Endpoint Security: Monitor user devices to ensure compliance with security policies using Microsoft Defender and Sophos. Documentation & Training: Provide guidance to non-technical users on maximising M365 tools and maintain clear IT ticket logs. Person Specification Essential Criteria: Basic experience troubleshooting Windows 10/11 operating systems. Familiarity with the Microsoft 365 apps suite and basic administrative exposure to the M365 Admin Centre. Excellent customer service and communication skills. Desirable Criteria: Microsoft Certified: Endpoint Administrator Associate (MD-102) or Microsoft 365 Certified: Fundamentals (MS-900). Experience in a service desk environment using ticketing software. Knowledge of Microsoft Entra ID, Microsoft Intune, and video conferencing platforms like Zoom. Why Join Us? Enjoy a range of fantastic perks while working with Office Angels, including: Discount Vouchers: Exclusive savings on a variety of high-street brands. Eye Care Vouchers: Supporting your vision and well-being. Pension Scheme Option: Invest in your future with employer contributions. 28 Days Paid Annual Leave: Accrued weekly for those well-deserved breaks. If you're a patient, analytical problem-solver with a strong interest in cloud technology, we want to hear from you! Don't miss this opportunity to enhance your skills and contribute to a vibrant work environment. Apply Now! If you are excited about this opportunity and meet the qualifications, please send your CV to us today. We can't wait to meet you and discuss how you can play a key role in supporting our client's IT operations! Note: If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
12/07/2026
Full time
Join Our Client as a Temporary IT Technician! Are you passionate about technology and eager to support users in a dynamic hybrid work environment? Our client is seeking a Temporary IT Technician to provide essential technical support and ensure a smooth experience for employees using Microsoft 365 and other collaboration tools. Position: Temporary IT Technician Contract Length: 3-6 months Working Pattern: Full Time (Hybrid - 3 days in the office, 2 from home) Location: Newcastle City Centre (No parking available due to location) Hourly Rate: £14.00 paid on a weekly basis through OA Start Date: ASAP Key Responsibilities M365 User Administration: Manage user accounts, reset passwords, and oversee distribution groups and shared mailboxes. First-Line Support: Diagnose and resolve IT requests through the ticketing system, escalating more complex issues to third-party support. Device Enrolment & Setup: Provision new corporate laptops and deploy Android phones to remote staff using Microsoft Intune and Windows Autopilot. Collaboration Tool Support: Troubleshoot access permissions and sync issues in Microsoft Teams and SharePoint. Endpoint Security: Monitor user devices to ensure compliance with security policies using Microsoft Defender and Sophos. Documentation & Training: Provide guidance to non-technical users on maximising M365 tools and maintain clear IT ticket logs. Person Specification Essential Criteria: Basic experience troubleshooting Windows 10/11 operating systems. Familiarity with the Microsoft 365 apps suite and basic administrative exposure to the M365 Admin Centre. Excellent customer service and communication skills. Desirable Criteria: Microsoft Certified: Endpoint Administrator Associate (MD-102) or Microsoft 365 Certified: Fundamentals (MS-900). Experience in a service desk environment using ticketing software. Knowledge of Microsoft Entra ID, Microsoft Intune, and video conferencing platforms like Zoom. Why Join Us? Enjoy a range of fantastic perks while working with Office Angels, including: Discount Vouchers: Exclusive savings on a variety of high-street brands. Eye Care Vouchers: Supporting your vision and well-being. Pension Scheme Option: Invest in your future with employer contributions. 28 Days Paid Annual Leave: Accrued weekly for those well-deserved breaks. If you're a patient, analytical problem-solver with a strong interest in cloud technology, we want to hear from you! Don't miss this opportunity to enhance your skills and contribute to a vibrant work environment. Apply Now! If you are excited about this opportunity and meet the qualifications, please send your CV to us today. We can't wait to meet you and discuss how you can play a key role in supporting our client's IT operations! Note: If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We're currently looking to recruit a talented Desktop Support Technician to join our established, fast-paced team. Reporting to the Desktop Support Team Manager, you will be the first point of contact for all IT issues and security incidents from colleagues across the business with an aim of first-time resolution. Role: IT Support Technician Location: Liverpool City Centre, on site Working hours: 37.5 hours per week, Monday to Friday, on a 3-week rolling rota between 8:00am and 9:00pm, working 1 in 8 Saturdays from 9:00am to 5:30pm Salary: up to £31,000 DOE What you will be doing To be the first point of contact for all IT issues, security incidents and requests from within the business, aiming to first-time resolution with escalations to resolver groups as required; ticket management, maintaining SLAs, meeting KPIs ensuring our users receive effective and efficient service Provide desk side and remote IT support to the business user base. Manage service & security incidents within a service desk ticketing solution to agreed processes, adhering to SLAs, meeting required KPIs and fulfilling the escalation process to 3rd line infrastructure, application support and 3rd party support resolver groups Perform daily, weekly and monthly system check processes Troubleshooting and resolving network connectivity issues Administering Active Directory Monitor system and infrastructure availability and performance Managing VOIP and digital phone systems ensuring customers have the best possible journey Assist in the maintenance and distribution of software packages, manual and automated Perform actions necessary within all Security compliance processes Client device builds using automated solutions and patch management Monitor and manage web and email security filter rules within company guidelines Manage, perform, maintain and test backups/recovery Participate in production support and continuous improvement activities to enhance team practices and maintain high quality solutions Adhering to change control best practice Maintain knowledge base Assist with application and product testing as required What we're looking for Minimum 1 year working in a support role within a managed IT service desk function Windows 10 and 11 operating systems Anti malware solution support Problem solving and troubleshooting skills Understanding of security principles and endpoint solutions Excellent written, communications and documentation skills Communicate with all levels of staff within the business and our external 3rd partners The ability to work under pressure and to tight deadlines Worked within an ITIL service management model or qualification Basic network knowledge CompTIA or other role appropriate qualifications would be beneficial Understanding of security, server, virtualisation and cloud solutions support Exposure to legal or insurance industry with familiarity of the software and toolsets utilised Why Join Us? Competitive Salary & Benefits: We offer a competitive salary and comprehensive benefits package to ensure you feel valued and supported Professional Growth: We are committed to your professional development and offer opportunities for career advancement and continuous learning. We have a number of great case studies from around the business which are showcased on our LinkedIn and Acorn webpages Collaborative Environment: Work in a supportive and inclusive environment where your ideas and contributions are valued Exciting Projects: Be part of innovative and impactful projects that make a difference in our industry and community At The Acorn Group, we are currently on a journey to become a fully cloud based tech platform. We have a large tech team based in the Albert Dock and have recently transitioned into Product verticals, enabling our multiple products to work autonomously. Our team is passionate about innovation, excellence, and making a difference. We believe in fostering a collaborative and inclusive work environment where every team member can thrive. Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeedWe decide quickly when the smart thing to do is use our judgement A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support and free counseling available Grow with us: Through career fairs, leadership programs, and learning on the go Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work life balance and individual needs Our Commitment to our colleagues These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.
10/07/2026
Full time
We're currently looking to recruit a talented Desktop Support Technician to join our established, fast-paced team. Reporting to the Desktop Support Team Manager, you will be the first point of contact for all IT issues and security incidents from colleagues across the business with an aim of first-time resolution. Role: IT Support Technician Location: Liverpool City Centre, on site Working hours: 37.5 hours per week, Monday to Friday, on a 3-week rolling rota between 8:00am and 9:00pm, working 1 in 8 Saturdays from 9:00am to 5:30pm Salary: up to £31,000 DOE What you will be doing To be the first point of contact for all IT issues, security incidents and requests from within the business, aiming to first-time resolution with escalations to resolver groups as required; ticket management, maintaining SLAs, meeting KPIs ensuring our users receive effective and efficient service Provide desk side and remote IT support to the business user base. Manage service & security incidents within a service desk ticketing solution to agreed processes, adhering to SLAs, meeting required KPIs and fulfilling the escalation process to 3rd line infrastructure, application support and 3rd party support resolver groups Perform daily, weekly and monthly system check processes Troubleshooting and resolving network connectivity issues Administering Active Directory Monitor system and infrastructure availability and performance Managing VOIP and digital phone systems ensuring customers have the best possible journey Assist in the maintenance and distribution of software packages, manual and automated Perform actions necessary within all Security compliance processes Client device builds using automated solutions and patch management Monitor and manage web and email security filter rules within company guidelines Manage, perform, maintain and test backups/recovery Participate in production support and continuous improvement activities to enhance team practices and maintain high quality solutions Adhering to change control best practice Maintain knowledge base Assist with application and product testing as required What we're looking for Minimum 1 year working in a support role within a managed IT service desk function Windows 10 and 11 operating systems Anti malware solution support Problem solving and troubleshooting skills Understanding of security principles and endpoint solutions Excellent written, communications and documentation skills Communicate with all levels of staff within the business and our external 3rd partners The ability to work under pressure and to tight deadlines Worked within an ITIL service management model or qualification Basic network knowledge CompTIA or other role appropriate qualifications would be beneficial Understanding of security, server, virtualisation and cloud solutions support Exposure to legal or insurance industry with familiarity of the software and toolsets utilised Why Join Us? Competitive Salary & Benefits: We offer a competitive salary and comprehensive benefits package to ensure you feel valued and supported Professional Growth: We are committed to your professional development and offer opportunities for career advancement and continuous learning. We have a number of great case studies from around the business which are showcased on our LinkedIn and Acorn webpages Collaborative Environment: Work in a supportive and inclusive environment where your ideas and contributions are valued Exciting Projects: Be part of innovative and impactful projects that make a difference in our industry and community At The Acorn Group, we are currently on a journey to become a fully cloud based tech platform. We have a large tech team based in the Albert Dock and have recently transitioned into Product verticals, enabling our multiple products to work autonomously. Our team is passionate about innovation, excellence, and making a difference. We believe in fostering a collaborative and inclusive work environment where every team member can thrive. Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeedWe decide quickly when the smart thing to do is use our judgement A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support and free counseling available Grow with us: Through career fairs, leadership programs, and learning on the go Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work life balance and individual needs Our Commitment to our colleagues These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.
Join Our Client as a Temporary IT Technician! Are you passionate about technology and eager to support users in a dynamic hybrid work environment? Our client is seeking a Temporary IT Technician to provide essential technical support and ensure a smooth experience for employees using Microsoft 365 and other collaboration tools. Position: Temporary IT Technician Contract Length: 3-6 months Working Pattern: Full Time (Hybrid - 3 days in the office, 2 from home) Location: Newcastle City Centre (No parking available due to location) Hourly Rate: 14.00 paid on a weekly basis through OA Start Date: ASAP Key Responsibilities: As the first point of contact for technical issues, you will: M365 User Administration: Manage user accounts, reset passwords, and oversee distribution groups and shared mailboxes. First-Line Support: Diagnose and resolve IT requests through our ticketing system, escalating more complex issues to our third-party support. Device Enrolment & Setup: Provision new corporate laptops and deploy Android phones to remote staff using Microsoft Intune and Windows Autopilot. Collaboration Tool Support: Troubleshoot access permissions and sync issues in Microsoft Teams and SharePoint. Endpoint Security: Monitor user devices to ensure compliance with security policies using Microsoft Defender and Sophos. Documentation & Training: Provide guidance to non-technical users on maximising M365 tools and maintain clear IT ticket logs. Person Specification: Essential Criteria: Basic experience troubleshooting Windows 10/11 operating systems. Familiarity with the Microsoft 365 apps suite and basic administrative exposure to the M365 Admin Centre. Excellent customer service and communication skills. Desirable Criteria: Microsoft Certified: Endpoint Administrator Associate (MD-102) or Microsoft 365 Certified: Fundamentals (MS-900). Experience in a service desk environment using ticketing software. Knowledge of Microsoft Entra ID, Microsoft Intune, and video conferencing platforms like Zoom. Why Join Us? Enjoy a range of fantastic perks while working with Office Angels, including: Discount Vouchers: Exclusive savings on a variety of high-street brands. Eye Care Vouchers: Supporting your vision and well-being. Pension Scheme Option: Invest in your future with employer contributions. 28 Days Paid Annual Leave: Accrued weekly for those well-deserved breaks. If you're a patient, analytical problem-solver with a strong interest in cloud technology, we want to hear from you! Don't miss this opportunity to enhance your skills and contribute to a vibrant work environment. Apply Now! If you are excited about this opportunity and meet the qualifications, please send your CV to us today. We can't wait to meet you and discuss how you can play a key role in supporting our client's IT operations! If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
08/07/2026
Seasonal
Join Our Client as a Temporary IT Technician! Are you passionate about technology and eager to support users in a dynamic hybrid work environment? Our client is seeking a Temporary IT Technician to provide essential technical support and ensure a smooth experience for employees using Microsoft 365 and other collaboration tools. Position: Temporary IT Technician Contract Length: 3-6 months Working Pattern: Full Time (Hybrid - 3 days in the office, 2 from home) Location: Newcastle City Centre (No parking available due to location) Hourly Rate: 14.00 paid on a weekly basis through OA Start Date: ASAP Key Responsibilities: As the first point of contact for technical issues, you will: M365 User Administration: Manage user accounts, reset passwords, and oversee distribution groups and shared mailboxes. First-Line Support: Diagnose and resolve IT requests through our ticketing system, escalating more complex issues to our third-party support. Device Enrolment & Setup: Provision new corporate laptops and deploy Android phones to remote staff using Microsoft Intune and Windows Autopilot. Collaboration Tool Support: Troubleshoot access permissions and sync issues in Microsoft Teams and SharePoint. Endpoint Security: Monitor user devices to ensure compliance with security policies using Microsoft Defender and Sophos. Documentation & Training: Provide guidance to non-technical users on maximising M365 tools and maintain clear IT ticket logs. Person Specification: Essential Criteria: Basic experience troubleshooting Windows 10/11 operating systems. Familiarity with the Microsoft 365 apps suite and basic administrative exposure to the M365 Admin Centre. Excellent customer service and communication skills. Desirable Criteria: Microsoft Certified: Endpoint Administrator Associate (MD-102) or Microsoft 365 Certified: Fundamentals (MS-900). Experience in a service desk environment using ticketing software. Knowledge of Microsoft Entra ID, Microsoft Intune, and video conferencing platforms like Zoom. Why Join Us? Enjoy a range of fantastic perks while working with Office Angels, including: Discount Vouchers: Exclusive savings on a variety of high-street brands. Eye Care Vouchers: Supporting your vision and well-being. Pension Scheme Option: Invest in your future with employer contributions. 28 Days Paid Annual Leave: Accrued weekly for those well-deserved breaks. If you're a patient, analytical problem-solver with a strong interest in cloud technology, we want to hear from you! Don't miss this opportunity to enhance your skills and contribute to a vibrant work environment. Apply Now! If you are excited about this opportunity and meet the qualifications, please send your CV to us today. We can't wait to meet you and discuss how you can play a key role in supporting our client's IT operations! If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you ready to make your mark in the world of Formula 1?At Formula 1, we are passionate about delivering the world's greatest sports and entertainment spectacle leaving a positive legacy wherever we race. Innovation has always been at the heart of what we do ever since our first Grand Prix in 1950. Now, more than 75 years on, the sport remains a pioneer, developing technologies that have made a significant impact on society beyond the track.Everything you see on screen or at an event comes via our passionate and dedicated people. Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications there is always a talented team working to maximise the potential of the sport.Role Overview:We are looking for a Telemetry Engineer (T&OC) to join our Track Systems team. Reporting into our Track Systems Engineering Manager, this role will plan, deploy, commission, and run the F1 telemetry system.Main Duties and Responsibilities:Lead and take ownership during events for the deployment, commissioning, operation, and decommissioning of radio frequency installations across Grand Prix circuits, ensuring reliable communication between on car systems and trackside infrastructure.Provide hands-on support for trackside systems (FIA marshalling, telemetry, data acquisition, and timing), as well as paddock systems and F1 team integration, ensuring all issues are logged, tracked, and driven to resolution.Configure, maintain, and support broadcast and IT systems enabling the distribution of onboard video multicasts and telemetry data to clients.Monitor and analyse system performance, proactively identifying faults, performance degradation, and opportunities for optimisation.Maintain and optimise telemetry and on car systems, ensuring reliable and high performance operation of all client-facing hardware and supporting infrastructure.Configure and monitor on car hardware devices, proactively identifying and resolving issues to maintain the integrity and functionality of downstream products.Apply F1 processes to ensure systems meet performance, quality, and reliability standards, actively resolving issues and driving continuous improvement.Plan and deliver race event preparation activities, coordinating with relevant F1 departments to ensure high-quality execution within defined timescales.Stay informed on emerging technologies and industry best practices, identifying and advocating for improvements through appropriate channels.Maintain accurate equipment inventories and manifests, coordinating with freight teams to ensure timely and accurate logistics and shipment.Manage hardware lifecycle, issue resolution, and ongoing system optimisation in line with F1 processes and performance requirements.Commit to attending up to 70% of F1 events, supporting installation, commissioning, and operation of systems on-site.Other:Collaborate with QMO and PMO, aligning Telemetry & On-car systems with requirements, processes and activities.Provide technical input on the design and development of future systems.Propose solutions that deliver faster, better, stronger for all aspects of our obligations.What Are We Looking For?Personal QualitiesIn this role it is essential that you are:Detail-oriented with a strong focus on quality, performance, and reliabilityHighly motivated, adaptable and flexible to changeWilling to travel extensively internationally throughout the yearQualificationsNot essential to be successful in the role but you may also have the following qualifications:Educated to degree level or equivalent vocational and industry experience in electronics engineering (or suitable equivalent, such as mechatronics).ExperiencePrior to the role it would be essential that you:Have a minimum of 3+ years' experience working within complex operational environments, interfacing with software and/or electronic systems.Have strong knowledge and experience in systems engineering, including the integration and operation of complex systems.Have a solid understanding of RF principles and the challenges associated with high-performance operational environments.Some desirable experience that you may bring to the role:Strong problem-solving capability and can work effectively under time-critical and high-pressure conditions.Well-developed planning skills, with the ability to prioritise and manage multiple tasks simultaneously.Ability to produce clear and comprehensive technical documentation, including requirements specifications, test plans, and test reports.Experience working with networking and serial communication protocols, video encoding, data transmission technologies, and RF systems.Knowledge & SkillsPrior to the role it is essential that you demonstrate:Experience within F1 or another high-level motorsport environmentAbility to travel extensively internationallyExcellent English communication and interpersonal skills enabling clear communication with multiple internal/external stakeholders.Career Progression - Where Can You Go Next?Next career move could include specialisation or progressing into a more senior role. There may also be other internal opportunities within F1.Why join the force behind the sport?Joining F1 means becoming part of a team that values innovation, collaboration and personal growth. We offer a dynamic work environment where ideas are heard, and employee contributions truly make an impact. We seek to recruit, develop, and retain the most talented people to play their role in accelerating the future of the sport. As a member of the F1 team, you will be able to access our amazing benefits:Private Healthcare schemeDental Care4 x Grand Prix Paddock passes per seasonEnhanced maternity/paternity leave and other family planning policiesA free staff shuttle service running to and from surrounding trains stations near to Biggin HillFree healthy snacks in our officesSubsidised canteen in Biggin Hill, serving breakfast and lunch25 days annual leave and 8 Bank Holiday days, plus a Christmas period closureOpportunities to develop and request training for your role via our in-house Learning and Development teamDiscount on F1 merchandiseDiscount at F1's experiences including F1 Arcade and F1 DrivePerkbox benefit portal and moreDivision:Technical
07/07/2026
Full time
Are you ready to make your mark in the world of Formula 1?At Formula 1, we are passionate about delivering the world's greatest sports and entertainment spectacle leaving a positive legacy wherever we race. Innovation has always been at the heart of what we do ever since our first Grand Prix in 1950. Now, more than 75 years on, the sport remains a pioneer, developing technologies that have made a significant impact on society beyond the track.Everything you see on screen or at an event comes via our passionate and dedicated people. Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications there is always a talented team working to maximise the potential of the sport.Role Overview:We are looking for a Telemetry Engineer (T&OC) to join our Track Systems team. Reporting into our Track Systems Engineering Manager, this role will plan, deploy, commission, and run the F1 telemetry system.Main Duties and Responsibilities:Lead and take ownership during events for the deployment, commissioning, operation, and decommissioning of radio frequency installations across Grand Prix circuits, ensuring reliable communication between on car systems and trackside infrastructure.Provide hands-on support for trackside systems (FIA marshalling, telemetry, data acquisition, and timing), as well as paddock systems and F1 team integration, ensuring all issues are logged, tracked, and driven to resolution.Configure, maintain, and support broadcast and IT systems enabling the distribution of onboard video multicasts and telemetry data to clients.Monitor and analyse system performance, proactively identifying faults, performance degradation, and opportunities for optimisation.Maintain and optimise telemetry and on car systems, ensuring reliable and high performance operation of all client-facing hardware and supporting infrastructure.Configure and monitor on car hardware devices, proactively identifying and resolving issues to maintain the integrity and functionality of downstream products.Apply F1 processes to ensure systems meet performance, quality, and reliability standards, actively resolving issues and driving continuous improvement.Plan and deliver race event preparation activities, coordinating with relevant F1 departments to ensure high-quality execution within defined timescales.Stay informed on emerging technologies and industry best practices, identifying and advocating for improvements through appropriate channels.Maintain accurate equipment inventories and manifests, coordinating with freight teams to ensure timely and accurate logistics and shipment.Manage hardware lifecycle, issue resolution, and ongoing system optimisation in line with F1 processes and performance requirements.Commit to attending up to 70% of F1 events, supporting installation, commissioning, and operation of systems on-site.Other:Collaborate with QMO and PMO, aligning Telemetry & On-car systems with requirements, processes and activities.Provide technical input on the design and development of future systems.Propose solutions that deliver faster, better, stronger for all aspects of our obligations.What Are We Looking For?Personal QualitiesIn this role it is essential that you are:Detail-oriented with a strong focus on quality, performance, and reliabilityHighly motivated, adaptable and flexible to changeWilling to travel extensively internationally throughout the yearQualificationsNot essential to be successful in the role but you may also have the following qualifications:Educated to degree level or equivalent vocational and industry experience in electronics engineering (or suitable equivalent, such as mechatronics).ExperiencePrior to the role it would be essential that you:Have a minimum of 3+ years' experience working within complex operational environments, interfacing with software and/or electronic systems.Have strong knowledge and experience in systems engineering, including the integration and operation of complex systems.Have a solid understanding of RF principles and the challenges associated with high-performance operational environments.Some desirable experience that you may bring to the role:Strong problem-solving capability and can work effectively under time-critical and high-pressure conditions.Well-developed planning skills, with the ability to prioritise and manage multiple tasks simultaneously.Ability to produce clear and comprehensive technical documentation, including requirements specifications, test plans, and test reports.Experience working with networking and serial communication protocols, video encoding, data transmission technologies, and RF systems.Knowledge & SkillsPrior to the role it is essential that you demonstrate:Experience within F1 or another high-level motorsport environmentAbility to travel extensively internationallyExcellent English communication and interpersonal skills enabling clear communication with multiple internal/external stakeholders.Career Progression - Where Can You Go Next?Next career move could include specialisation or progressing into a more senior role. There may also be other internal opportunities within F1.Why join the force behind the sport?Joining F1 means becoming part of a team that values innovation, collaboration and personal growth. We offer a dynamic work environment where ideas are heard, and employee contributions truly make an impact. We seek to recruit, develop, and retain the most talented people to play their role in accelerating the future of the sport. As a member of the F1 team, you will be able to access our amazing benefits:Private Healthcare schemeDental Care4 x Grand Prix Paddock passes per seasonEnhanced maternity/paternity leave and other family planning policiesA free staff shuttle service running to and from surrounding trains stations near to Biggin HillFree healthy snacks in our officesSubsidised canteen in Biggin Hill, serving breakfast and lunch25 days annual leave and 8 Bank Holiday days, plus a Christmas period closureOpportunities to develop and request training for your role via our in-house Learning and Development teamDiscount on F1 merchandiseDiscount at F1's experiences including F1 Arcade and F1 DrivePerkbox benefit portal and moreDivision:Technical
We're currently looking to recruit a talented Desktop Support Technician to join our established, fast paced team. Reporting to the Desktop Support Team Manager, you will be the first point of contact for all IT issues and security incidents from colleagues across the business with an aim of first time resolution. Role IT Desktop Support Technician Working hours 37.5 hours per week, Monday to Friday, on a 3 week rolling rota between 8:00 am and 9:00 pm, working 1 in 8 Saturdays from 9:00 am to 5:30 pm. What you will be doing Serve as the first point of contact for all IT issues, security incidents and requests, aiming for first time resolution and escalating to resolver groups as required; manage tickets, maintain SLAs, meet KPIs, and ensure users receive effective and efficient service. Provide deskside and remote IT support to the business user base. Manage service & security incidents within a service desk ticketing solution, adhering to SLA's and KPI requirements and fulfilling the escalation process to third line infrastructure, application support and third party support resolver groups. Perform daily, weekly and monthly system check processes. Troubleshoot and resolve network connectivity issues. Administer Active Directory. Monitor system and infrastructure availability and performance. Manage VOIP and digital phone systems to ensure customers have the best possible journey. Assist in the maintenance and distribution of software packages, both manual and automated. Perform actions necessary within all security compliance processes. Build client devices using automated solutions and patch management. Monitor and manage web and email security filter rules within company guidelines. Manage, perform, maintain and test backups/recovery. Participate in production support and continuous improvement activities to enhance team practices and maintain high quality solutions. Adhere to change control best practice. Maintain a knowledge base. Assist with application and product testing as required. What we're looking for Minimum 1 year working in a support role within a managed IT service desk function. Experience with Windows 10 and 11 operating systems. Anti malware solution support. Problem solving and troubleshooting skills. Understanding of security principles and endpoint solutions. Excellent written, communication and documentation skills. Ability to communicate with all levels of staff within the business and external third party partners. Capability to work under pressure and to tight deadlines. Experience within an ITIL service management model or qualification. Basic network knowledge. CompTIA or other role appropriate qualifications would be beneficial. Understanding of security, server, virtualisation and cloud solutions support. Exposure to the legal or insurance industry with familiarity of the software and toolsets utilised. Why Join Us Competitive Salary & Benefits: We offer a competitive salary and comprehensive benefits package to ensure you feel valued and supported. Professional Growth: We are committed to your professional development and offer opportunities for career advancement and continuous learning. Collaborative Environment: Work in a supportive and inclusive environment where your ideas and contributions are valued. Exciting Projects: Be part of innovative and impactful projects that make a difference in our industry. A Few Things to Know Before You Apply Visa Requirements: Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post Study Work visa. At the moment, we're not able to offer visa sponsorship. Employment Checks: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.
07/07/2026
Full time
We're currently looking to recruit a talented Desktop Support Technician to join our established, fast paced team. Reporting to the Desktop Support Team Manager, you will be the first point of contact for all IT issues and security incidents from colleagues across the business with an aim of first time resolution. Role IT Desktop Support Technician Working hours 37.5 hours per week, Monday to Friday, on a 3 week rolling rota between 8:00 am and 9:00 pm, working 1 in 8 Saturdays from 9:00 am to 5:30 pm. What you will be doing Serve as the first point of contact for all IT issues, security incidents and requests, aiming for first time resolution and escalating to resolver groups as required; manage tickets, maintain SLAs, meet KPIs, and ensure users receive effective and efficient service. Provide deskside and remote IT support to the business user base. Manage service & security incidents within a service desk ticketing solution, adhering to SLA's and KPI requirements and fulfilling the escalation process to third line infrastructure, application support and third party support resolver groups. Perform daily, weekly and monthly system check processes. Troubleshoot and resolve network connectivity issues. Administer Active Directory. Monitor system and infrastructure availability and performance. Manage VOIP and digital phone systems to ensure customers have the best possible journey. Assist in the maintenance and distribution of software packages, both manual and automated. Perform actions necessary within all security compliance processes. Build client devices using automated solutions and patch management. Monitor and manage web and email security filter rules within company guidelines. Manage, perform, maintain and test backups/recovery. Participate in production support and continuous improvement activities to enhance team practices and maintain high quality solutions. Adhere to change control best practice. Maintain a knowledge base. Assist with application and product testing as required. What we're looking for Minimum 1 year working in a support role within a managed IT service desk function. Experience with Windows 10 and 11 operating systems. Anti malware solution support. Problem solving and troubleshooting skills. Understanding of security principles and endpoint solutions. Excellent written, communication and documentation skills. Ability to communicate with all levels of staff within the business and external third party partners. Capability to work under pressure and to tight deadlines. Experience within an ITIL service management model or qualification. Basic network knowledge. CompTIA or other role appropriate qualifications would be beneficial. Understanding of security, server, virtualisation and cloud solutions support. Exposure to the legal or insurance industry with familiarity of the software and toolsets utilised. Why Join Us Competitive Salary & Benefits: We offer a competitive salary and comprehensive benefits package to ensure you feel valued and supported. Professional Growth: We are committed to your professional development and offer opportunities for career advancement and continuous learning. Collaborative Environment: Work in a supportive and inclusive environment where your ideas and contributions are valued. Exciting Projects: Be part of innovative and impactful projects that make a difference in our industry. A Few Things to Know Before You Apply Visa Requirements: Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post Study Work visa. At the moment, we're not able to offer visa sponsorship. Employment Checks: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.
Senior / Principal Electrical Engineer - High Voltage (Critical Systems) Are you our next High Voltage Engineer? Ramboll has a great opportunity for the right person to join our well-established team as a High Voltage Engineer. If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity. Join our Critical systems Team as our new Senior/Principal Electrical Engineer - High Voltage (Critical Systems) and work with us to close the gap to a sustainable future. Your new role As our new Senior/Principal Electrical Engineer - High Voltage (Critical Systems), you will provide electrical design expertise for the UK wide Critical Systems Team. Be accustomed to providing guidance to graduates and technicians, demonstrating your in depth understanding of design engineering. Your key responsibilities Manage your own project work Complete detailed designs to the required standards and supervise the work of others in this function Manage time on projects to suit deadlines and complete your assigned tasks as stipulated by the Ramboll project manager Maintain excellent levels of client service Skills and experience Detailed design of electrical distribution at MV and LV Application of renewable technologies (battery energy storage, hydrogen, wind) Rail power delivery solutions (Network Rail and TfL) Power generation and control Detailed design of electrical installations for special locations Use of specialist software (ETAP, Paladin, Trimble) About you We look forward to supporting your continued learning and development; for this role we have identified some qualifications, skills, and capabilities that will set you up for success. You demonstrate good attention to detail and pride in your work, and you are able to motivate and inspire confidence both in your peers and clients. Qualifications and experience Qualified Engineer with a proven and demonstrable track record in your discipline CIBSE/IET Engineering Council accredited honours degree, or an HNC in an applicable discipline with a commitment to continue with higher education Understanding of financial arrangements for projects including fee forecasting, fee preparation, and allocation Proven ability to manage a number of projects at any one time Forward thinking and passionate about digital design innovation and smart design in an increasingly digitalised construction arena Experience across different sectors such as Building Services Design, Site surveys & inspections, Snagging, Client & design team meetings What we can offer you Investment in your development Leaders you can count on, guided by our Leadership Principles Be valued for the unique person you are Never be short of inspiration from colleagues, clients, and projects The long term thinking of a foundation owned company Flexible work environment 27 days annual leave plus bank holidays Private medical cover and life assurance Matched pension contributions An equal opportunity employer Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We are committed to providing an inclusive and supportive work environment, where everyone is able to flourish and reach their potential. We invite applications from candidates of all backgrounds and characteristics, in addition to the Protected Characteristics as set out in the Equality Act (2010). As a Disability Confident Committed employer, Ramboll ensures opportunities are accessible to candidates with disabilities. Please reach out to our recruitment team to discuss any adjustments that you might require during the application process. All your information will be kept confidential according to EEO guidelines.
05/07/2026
Full time
Senior / Principal Electrical Engineer - High Voltage (Critical Systems) Are you our next High Voltage Engineer? Ramboll has a great opportunity for the right person to join our well-established team as a High Voltage Engineer. If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity. Join our Critical systems Team as our new Senior/Principal Electrical Engineer - High Voltage (Critical Systems) and work with us to close the gap to a sustainable future. Your new role As our new Senior/Principal Electrical Engineer - High Voltage (Critical Systems), you will provide electrical design expertise for the UK wide Critical Systems Team. Be accustomed to providing guidance to graduates and technicians, demonstrating your in depth understanding of design engineering. Your key responsibilities Manage your own project work Complete detailed designs to the required standards and supervise the work of others in this function Manage time on projects to suit deadlines and complete your assigned tasks as stipulated by the Ramboll project manager Maintain excellent levels of client service Skills and experience Detailed design of electrical distribution at MV and LV Application of renewable technologies (battery energy storage, hydrogen, wind) Rail power delivery solutions (Network Rail and TfL) Power generation and control Detailed design of electrical installations for special locations Use of specialist software (ETAP, Paladin, Trimble) About you We look forward to supporting your continued learning and development; for this role we have identified some qualifications, skills, and capabilities that will set you up for success. You demonstrate good attention to detail and pride in your work, and you are able to motivate and inspire confidence both in your peers and clients. Qualifications and experience Qualified Engineer with a proven and demonstrable track record in your discipline CIBSE/IET Engineering Council accredited honours degree, or an HNC in an applicable discipline with a commitment to continue with higher education Understanding of financial arrangements for projects including fee forecasting, fee preparation, and allocation Proven ability to manage a number of projects at any one time Forward thinking and passionate about digital design innovation and smart design in an increasingly digitalised construction arena Experience across different sectors such as Building Services Design, Site surveys & inspections, Snagging, Client & design team meetings What we can offer you Investment in your development Leaders you can count on, guided by our Leadership Principles Be valued for the unique person you are Never be short of inspiration from colleagues, clients, and projects The long term thinking of a foundation owned company Flexible work environment 27 days annual leave plus bank holidays Private medical cover and life assurance Matched pension contributions An equal opportunity employer Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We are committed to providing an inclusive and supportive work environment, where everyone is able to flourish and reach their potential. We invite applications from candidates of all backgrounds and characteristics, in addition to the Protected Characteristics as set out in the Equality Act (2010). As a Disability Confident Committed employer, Ramboll ensures opportunities are accessible to candidates with disabilities. Please reach out to our recruitment team to discuss any adjustments that you might require during the application process. All your information will be kept confidential according to EEO guidelines.
Senior / Principal Electrical Engineer - High Voltage (Critical Systems) Are you our next High Voltage Engineer? Ramboll has a great opportunity for the right person to join our well-established team as a High Voltage Engineer. If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity. Join our Critical systems Team as our new Senior/Principal Electrical Engineer - High Voltage (Critical Systems) and work with us to close the gap to a sustainable future. Your new role As our new Senior/Principal Electrical Engineer - High Voltage (Critical Systems), you will provide electrical design expertise for the UK-wide Critical Systems Team. Be accustomed to providing guidance to graduates and technicians, demonstrating your in-depth understanding of design engineering. Core Responsibilities Manage your own project work. Complete detailed designs to the required standards and supervise the work of others in this function. Manage time on projects to meet deadlines and complete assigned tasks as stipulated by the Ramboll project manager. Maintain excellent levels of client service. Required Skills & Experience Detailed design of electrical distribution at MV and LV. Application of renewable technologies (battery energy storage, hydrogen, wind). Rail power delivery solutions (Network Rail and TfL). Power generation and control. Detailed design of electrical installations for special locations. Use of specialist software (ETAP, Paladin, Trimble). Qualifications Qualified Engineer with a proven and demonstrable track record in the discipline. Degree accredited by CIBSE/IET Engineering Council, or an HNC in an applicable discipline with commitment to further education. Understanding of financial arrangements for projects including fee forecasting, fee preparation, and allocation. Proven ability to manage multiple projects simultaneously. Forward-thinking and passionate about digital design innovation and smart design in an increasingly digitalised construction arena. Experience across different sectors such as Building Services Design, site surveys & inspections, snagging, and client & design team meetings. Benefits Investment in your development. Leaders you can count on, guided by our Leadership Principles. Valued for the unique person you are. Long term thinking of a foundation owned company. Flexible work environment. 27 days annual leave plus bank holidays. Private medical cover and life assurance. Matched pension contributions. Equal Opportunity Statement Equality, diversity, and inclusion is at the heart of what we do. We invite applications from candidates of all backgrounds and characteristics, in addition to the Protected Characteristics as set out in the Equality Act (2010). As a Disability Confident Committed employer, we ensure opportunities are accessible to candidates with disabilities. All your information will be kept confidential according to EEO guidelines.
05/07/2026
Full time
Senior / Principal Electrical Engineer - High Voltage (Critical Systems) Are you our next High Voltage Engineer? Ramboll has a great opportunity for the right person to join our well-established team as a High Voltage Engineer. If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity. Join our Critical systems Team as our new Senior/Principal Electrical Engineer - High Voltage (Critical Systems) and work with us to close the gap to a sustainable future. Your new role As our new Senior/Principal Electrical Engineer - High Voltage (Critical Systems), you will provide electrical design expertise for the UK-wide Critical Systems Team. Be accustomed to providing guidance to graduates and technicians, demonstrating your in-depth understanding of design engineering. Core Responsibilities Manage your own project work. Complete detailed designs to the required standards and supervise the work of others in this function. Manage time on projects to meet deadlines and complete assigned tasks as stipulated by the Ramboll project manager. Maintain excellent levels of client service. Required Skills & Experience Detailed design of electrical distribution at MV and LV. Application of renewable technologies (battery energy storage, hydrogen, wind). Rail power delivery solutions (Network Rail and TfL). Power generation and control. Detailed design of electrical installations for special locations. Use of specialist software (ETAP, Paladin, Trimble). Qualifications Qualified Engineer with a proven and demonstrable track record in the discipline. Degree accredited by CIBSE/IET Engineering Council, or an HNC in an applicable discipline with commitment to further education. Understanding of financial arrangements for projects including fee forecasting, fee preparation, and allocation. Proven ability to manage multiple projects simultaneously. Forward-thinking and passionate about digital design innovation and smart design in an increasingly digitalised construction arena. Experience across different sectors such as Building Services Design, site surveys & inspections, snagging, and client & design team meetings. Benefits Investment in your development. Leaders you can count on, guided by our Leadership Principles. Valued for the unique person you are. Long term thinking of a foundation owned company. Flexible work environment. 27 days annual leave plus bank holidays. Private medical cover and life assurance. Matched pension contributions. Equal Opportunity Statement Equality, diversity, and inclusion is at the heart of what we do. We invite applications from candidates of all backgrounds and characteristics, in addition to the Protected Characteristics as set out in the Equality Act (2010). As a Disability Confident Committed employer, we ensure opportunities are accessible to candidates with disabilities. All your information will be kept confidential according to EEO guidelines.
Data Centre TechnicianApplylocations: Slough, United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: JOBREQ- The opportunity The Junior Data Centre Engineer will play an integral role supporting our infrastructure which is responsible for providing Unity developers with the necessary tools and services to create innovative technologies.As a member of our established team, you will contribute to the development and maintenance of tools and infrastructure that empower developers to shape the future of gaming using Unity. Joining our dynamic, international, and diverse work environment, you will collaborate with many teams across the company. Your contribution will be crucial in building and supporting services that cater to thousands of developers worldwide.Moreover, as we continuously explore new frontiers and forge ahead, there will be ample opportunities to enhance your skills and knowledge alongside the team. What you'll be doing Deploy and assist with the physical rollout of new hardware into racks Support automated installations of OS and infrastructure services Collaborate with the team to resolve hardware, network, and infrastructure issues promptly, minimizing downtime and service disruptions Process RMAs to ensure adequate hardware levels are maintained Identify future requirements and participate in planning activities What we're looking for Solid knowledge and experience in working with computers or server hardware A basic understanding of a Data Centre, its infrastructure components, including servers, storage systems, networking devices, and power distribution units Basic knowledge of networking principles, protocols, and technologies, such as TCP/IP, VLANs, routing, switching and cabling, including cable management and installation best practices Possess basic troubleshooting skills to diagnose and resolve technical issues and able to provide support across multiple platforms such as Linux, Windows, and MacOS Able to work onsite at our Slough data centre five times a week You might also have An understanding of software development, and knowledge of a programming or scripting language such as Python or Go Basic knowledge of networking principles, protocols, and technologies, such as TCP/IP, VLANs, routing, and switching Experience with Raspberry Pi/SBC or similar, also knowledge of maintaining a variety of devices such as phones and games consoles Some knowledge of electronics OpenStack, Cumulus Linux and/or Ceph knowledge Additional information Relocation support is not available for this position Work visa/immigration sponsorship is not available for this position Benefits At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance. Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status. While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance Commute subsidy Employee stock ownership Competitive retirement/pension plans Generous vacation and personal days Support for new parents through leave and family-care programs Office food snacks Mental Health and Wellbeing programs and support Employee Resource Groups Global Employee Assistance Program Training and development programs Volunteering and donation matching program Life at Unity Unity NYSE: U is the world's leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D - closing the gap between ideas and reality. For more information, please visit . Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know. This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English. This posting is intended to fill an existing vacancy, and we are committed to providing applicants with updates throughout the hiring process in accordance with applicable law. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity. Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at .
03/07/2026
Full time
Data Centre TechnicianApplylocations: Slough, United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: JOBREQ- The opportunity The Junior Data Centre Engineer will play an integral role supporting our infrastructure which is responsible for providing Unity developers with the necessary tools and services to create innovative technologies.As a member of our established team, you will contribute to the development and maintenance of tools and infrastructure that empower developers to shape the future of gaming using Unity. Joining our dynamic, international, and diverse work environment, you will collaborate with many teams across the company. Your contribution will be crucial in building and supporting services that cater to thousands of developers worldwide.Moreover, as we continuously explore new frontiers and forge ahead, there will be ample opportunities to enhance your skills and knowledge alongside the team. What you'll be doing Deploy and assist with the physical rollout of new hardware into racks Support automated installations of OS and infrastructure services Collaborate with the team to resolve hardware, network, and infrastructure issues promptly, minimizing downtime and service disruptions Process RMAs to ensure adequate hardware levels are maintained Identify future requirements and participate in planning activities What we're looking for Solid knowledge and experience in working with computers or server hardware A basic understanding of a Data Centre, its infrastructure components, including servers, storage systems, networking devices, and power distribution units Basic knowledge of networking principles, protocols, and technologies, such as TCP/IP, VLANs, routing, switching and cabling, including cable management and installation best practices Possess basic troubleshooting skills to diagnose and resolve technical issues and able to provide support across multiple platforms such as Linux, Windows, and MacOS Able to work onsite at our Slough data centre five times a week You might also have An understanding of software development, and knowledge of a programming or scripting language such as Python or Go Basic knowledge of networking principles, protocols, and technologies, such as TCP/IP, VLANs, routing, and switching Experience with Raspberry Pi/SBC or similar, also knowledge of maintaining a variety of devices such as phones and games consoles Some knowledge of electronics OpenStack, Cumulus Linux and/or Ceph knowledge Additional information Relocation support is not available for this position Work visa/immigration sponsorship is not available for this position Benefits At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance. Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status. While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance Commute subsidy Employee stock ownership Competitive retirement/pension plans Generous vacation and personal days Support for new parents through leave and family-care programs Office food snacks Mental Health and Wellbeing programs and support Employee Resource Groups Global Employee Assistance Program Training and development programs Volunteering and donation matching program Life at Unity Unity NYSE: U is the world's leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D - closing the gap between ideas and reality. For more information, please visit . Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know. This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English. This posting is intended to fill an existing vacancy, and we are committed to providing applicants with updates throughout the hiring process in accordance with applicable law. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity. Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at .
Test Systems Commissioning Technician Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Job Title: Test Systems Commissioning Technician Reporting To: Manager, Test Systems Design Work Schedule: Onsite - Wolverhampton, GBR Overview Moog Aircraft Group Wolverhampton is preparing for additional growth over the coming year and are expanding our Test Systems capability. We are seeking a skilled Test Systems Commissioning Technician to join our team. You'll be embedded in a multi disciplinary environment, collaborating across Actuation Engineering, Supply Chain, Operations, and Programmes. Your ability to navigate complexity, resolve issues independently, and deliver under pressure will directly impact the readiness and reliability of Moog's test infrastructure. You'll play a pivotal role in delivering bespoke Test Equipment that supports the Qualification and Production Acceptance testing of our world class flight control systems - including linear, servo controlled, high pressure hydraulic actuators. This is a hands on, systems level role at the heart of Moog's engineering excellence. You'll work closely with our Test Systems Design team to integrate, verify, and validate complex machinery comprising mechanical, electrical, electronic, software, and power distribution components. Responsibilities Commission new Test Equipment in line with technical requirements, schedule, and budget expectations. Support mechanical and electrical assembly, acting as a key interface between build teams and Design Engineering. Lead integration and formal verification testing, resolving non conformances and ensuring full requirement coverage. Facilitate customer validation and correlation testing activities. Annotate part and assembly drawings to reflect 'as built' condition and contribute to verification documentation. Independently troubleshoot hydraulic, mechanical, and electrical systems using schematics and diagnostic tools. Support calibration procedure development and facility readiness (hydraulic/electrical service integration). Champion Health & Safety practices throughout all commissioning activities. Qualifications HNC/HND or equivalent in Electronics or Mechanical Engineering. Apprenticeship trained background (advantageous). 5+ years in aerospace, automotive, or other complex engineering environments. Proven experience with Test Systems or Test Equipment commissioning. Ability to interpret and troubleshoot from electrical and hydraulic schematics. Familiarity with tools such as DOORS, Subversion/JIRA, Teamcenter, or NX (a plus, not a must). What We Offer Flexible benefits package and development opportunities to support career progression. 33 days annual leave (including bank holidays). Private medical insurance, mental health support and financial advice. Generous life assurance and company pension contribution (from 6%). Employee share options, free onsite parking, EV charging. Hybrid working arrangements. EEO Statement Moog - Our Mission and Vision: We prioritize diversity, equity, and inclusion. We aim to create a culture where everyone is valued, respected, and given equal opportunities. We strive to empower employees to bring their authentic selves to work, celebrating our differences to foster a welcoming environment for all.
01/07/2026
Full time
Test Systems Commissioning Technician Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Job Title: Test Systems Commissioning Technician Reporting To: Manager, Test Systems Design Work Schedule: Onsite - Wolverhampton, GBR Overview Moog Aircraft Group Wolverhampton is preparing for additional growth over the coming year and are expanding our Test Systems capability. We are seeking a skilled Test Systems Commissioning Technician to join our team. You'll be embedded in a multi disciplinary environment, collaborating across Actuation Engineering, Supply Chain, Operations, and Programmes. Your ability to navigate complexity, resolve issues independently, and deliver under pressure will directly impact the readiness and reliability of Moog's test infrastructure. You'll play a pivotal role in delivering bespoke Test Equipment that supports the Qualification and Production Acceptance testing of our world class flight control systems - including linear, servo controlled, high pressure hydraulic actuators. This is a hands on, systems level role at the heart of Moog's engineering excellence. You'll work closely with our Test Systems Design team to integrate, verify, and validate complex machinery comprising mechanical, electrical, electronic, software, and power distribution components. Responsibilities Commission new Test Equipment in line with technical requirements, schedule, and budget expectations. Support mechanical and electrical assembly, acting as a key interface between build teams and Design Engineering. Lead integration and formal verification testing, resolving non conformances and ensuring full requirement coverage. Facilitate customer validation and correlation testing activities. Annotate part and assembly drawings to reflect 'as built' condition and contribute to verification documentation. Independently troubleshoot hydraulic, mechanical, and electrical systems using schematics and diagnostic tools. Support calibration procedure development and facility readiness (hydraulic/electrical service integration). Champion Health & Safety practices throughout all commissioning activities. Qualifications HNC/HND or equivalent in Electronics or Mechanical Engineering. Apprenticeship trained background (advantageous). 5+ years in aerospace, automotive, or other complex engineering environments. Proven experience with Test Systems or Test Equipment commissioning. Ability to interpret and troubleshoot from electrical and hydraulic schematics. Familiarity with tools such as DOORS, Subversion/JIRA, Teamcenter, or NX (a plus, not a must). What We Offer Flexible benefits package and development opportunities to support career progression. 33 days annual leave (including bank holidays). Private medical insurance, mental health support and financial advice. Generous life assurance and company pension contribution (from 6%). Employee share options, free onsite parking, EV charging. Hybrid working arrangements. EEO Statement Moog - Our Mission and Vision: We prioritize diversity, equity, and inclusion. We aim to create a culture where everyone is valued, respected, and given equal opportunities. We strive to empower employees to bring their authentic selves to work, celebrating our differences to foster a welcoming environment for all.
Role Overview As a Production Engineering Auxiliary, your role is to support the day-to-day operation and maintenance of auxiliary test heads and related production equipment. This includes assisting with Total Productive Maintenance (TPM), supporting technicians and engineers with fault finding and repairs, and ensuring the auxiliary area remains safe, organised, and compliant with 5S and EHS standards. The role will provide hands on support during production changeovers, equipment checks, stock management, and replenishment tasks, ensuring smooth production flow across all shifts. You will work closely with Technicians, Engineers, and Operational Managers, helping to implement process improvements, communicate equipment issues, and maintain continuity of operations. This role is suited to individuals with an interest in engineering who are keen to develop their technical skills in a fast-paced manufacturing environment. Key Responsibilities Assist with TPM tasks on auxiliary test heads and equipment, maintaining accurate records. Support technicians with fault finding and minor repairs (e.g. soldering under guidance). Maintain a safe, clean, and organised work area in line with 5S and EHS standards. Assist in production changeovers, ensuring equipment readiness and smooth handovers. Monitor and replenish stock of spare parts, tools, and consumables. Support technicians and engineers with work order completion, maintenance schedules, and routine checks. Contribute to process improvements and implementation of innovation initiatives. Communicate effectively with team members, sharing observations about equipment performance and highlighting issues promptly. Person Specification Essential Interest in engineering and willingness to develop technical skills. Strong communication skills and ability to work effectively in a team. Reliable and self motivated with a proactive approach to supporting production needs. Good organisational skills and attention to detail. Willingness to work across all shifts and adapt to a dynamic production environment. Desirable Previous experience in a production or maintenance environment. Basic knowledge of TPM, 5S, or EHS standards. Hands on experience with tools or basic mechanical/electrical tasks. We drive Sony's leading Entertainment, Technology & Services business for consumer and professional markets, as well as Imaging & Sensing Solutions business, across Europe. Throughout all our fields including AI, biotech, or software solutions, from R&D and engineering, design, to sales, marketing, distribution and customer service, we work to deliver Sony's purpose to fill the world with emotion through the power of creativity and technology. Equal Opportunity Sony Europe is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, gender, citizenship, ancestry, age, physical or mental disability, sexual orientation, gender identity, medical condition, or any other protected characteristics. Disability Accommodation for Applicants to Sony Europe Sony Europe will provide reasonable accommodation for any qualified individuals with disabilities in the application process. For reasonable accommodation requests, please contact us by email at or by mail to Sony Europe B.V, Human Resources Department, the Heights, Brooklands, Surrey, KT13 0XW, UK. When contacting us please indicate the position you are applying for, and the accommodation required.
01/07/2026
Full time
Role Overview As a Production Engineering Auxiliary, your role is to support the day-to-day operation and maintenance of auxiliary test heads and related production equipment. This includes assisting with Total Productive Maintenance (TPM), supporting technicians and engineers with fault finding and repairs, and ensuring the auxiliary area remains safe, organised, and compliant with 5S and EHS standards. The role will provide hands on support during production changeovers, equipment checks, stock management, and replenishment tasks, ensuring smooth production flow across all shifts. You will work closely with Technicians, Engineers, and Operational Managers, helping to implement process improvements, communicate equipment issues, and maintain continuity of operations. This role is suited to individuals with an interest in engineering who are keen to develop their technical skills in a fast-paced manufacturing environment. Key Responsibilities Assist with TPM tasks on auxiliary test heads and equipment, maintaining accurate records. Support technicians with fault finding and minor repairs (e.g. soldering under guidance). Maintain a safe, clean, and organised work area in line with 5S and EHS standards. Assist in production changeovers, ensuring equipment readiness and smooth handovers. Monitor and replenish stock of spare parts, tools, and consumables. Support technicians and engineers with work order completion, maintenance schedules, and routine checks. Contribute to process improvements and implementation of innovation initiatives. Communicate effectively with team members, sharing observations about equipment performance and highlighting issues promptly. Person Specification Essential Interest in engineering and willingness to develop technical skills. Strong communication skills and ability to work effectively in a team. Reliable and self motivated with a proactive approach to supporting production needs. Good organisational skills and attention to detail. Willingness to work across all shifts and adapt to a dynamic production environment. Desirable Previous experience in a production or maintenance environment. Basic knowledge of TPM, 5S, or EHS standards. Hands on experience with tools or basic mechanical/electrical tasks. We drive Sony's leading Entertainment, Technology & Services business for consumer and professional markets, as well as Imaging & Sensing Solutions business, across Europe. Throughout all our fields including AI, biotech, or software solutions, from R&D and engineering, design, to sales, marketing, distribution and customer service, we work to deliver Sony's purpose to fill the world with emotion through the power of creativity and technology. Equal Opportunity Sony Europe is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, gender, citizenship, ancestry, age, physical or mental disability, sexual orientation, gender identity, medical condition, or any other protected characteristics. Disability Accommodation for Applicants to Sony Europe Sony Europe will provide reasonable accommodation for any qualified individuals with disabilities in the application process. For reasonable accommodation requests, please contact us by email at or by mail to Sony Europe B.V, Human Resources Department, the Heights, Brooklands, Surrey, KT13 0XW, UK. When contacting us please indicate the position you are applying for, and the accommodation required.
