Role and Responsibilities
This is an excellent opportunity for a capable web developer who enjoys owning features end-to-end in a modern, forward-thinking financial services business. We have our own proprietary applications, both back-office solutions as well as client facing.
You will work on multiple projects including continuing to enhance our own CRM solution, migrating legacy WebForms functionality to clean services and a modern UI. You’ll work in a fast-paced, dynamic environment; you will not be a “cog in the machine.”
You’ll be involved in every aspect of delivery - from requirements and design, to development, testing, deployment, documentation, and support, with a strong focus on scalability and maintainability. We are an extremely fast-growing business and as such, you will be required to adapt quickly to changes and business requirements. You must have a willingness to learn and adapt quickly in order to satisfy changes to business requirements.
The job role will consist of the below responsibilities:
Development
CRM (WebForms/.NET/TSQL/BPM): Configure and extend our proprietary CRM using TSQL, BPM/workflow tools and C#
Modernisation: Incremental modernisation of legacy applications using strangler pattern
Client facing applications: Develop our customer self service portal and other front-end applications utilising React/Typescript and .NET 9 Web API
Azure implementation: Assist in administering our cloud infrastructure (App Service/Functions, Azure SQL, Storage, Key Vault with Managed Identity, App Configuration, Private Endpoints, Application Insights)
Quality/pipelines: Contribute to and set up CI/CD pipelines, unit/integration tests where required
Testing: Conduct thorough testing and peer review of work items
Data Analysis (SQL Server/TSQL)
Write performance conscious, SARGable queries and implement appropriate indexing
Monitor and apply performance fixes and other DB management tasks in Azure SQL Server hosted DB
Technical Documentation
Produce documentation for requirement gathering, code architecture and training guides
Contribute to due diligence and penetration test readiness packs (architecture diagrams, data flows and controls)
Support
Triage and resolve support tickets relating to in-house applications from employees
Support customer facing applications and address incidents utilising Azure Application Insights and application logs to identify and resolve issues
Requirement Gathering:
Communicate with stakeholders to establish clear problem statements and requirements
Translate requirements into technical solutions with a focus on extendibility and minimising technical debt, considering future changes
Accountability and Working Relationships
Part of a small, highly motivated and productive development team
Partners closely with CTO (hands on)
Collaborates and in direct communication with operations, advice, compliance and administration teams to deliver appropriate solutions
Accountable for delivering projects on time and to specification
Working Environment and Hours:
Office based in Doncaster (remote working can be available on occasions where required, however office based is preferred)
Monday to Friday, 09:00-17:30. Hours can be flexible within reason and to ensure delivery of key milestones
Benefits
Competitive salary (dependent on experience)
24 days annual leave (plus bank holidays)
Pension scheme
Can be very flexible on working hours dependent on requirements and ensuring delivery of key milestones
Opportunity to own meaningful projects end-to-end in a growing, entrepreneurial business
Big opportunity to learn new emerging technologies (particularly AI), while at work
Skills – Essential
C# .NET (6+): Dependency Injection, Web API
Working knowledge and experience of legacy .NET Framework 4.x and WebForms
Microsoft SQL Server: Strong T-SQL, SARGability and indexing, performance tuning mindset
TypeScript/React: Component reusability, state management
Auth and Security: Securing SPA/APIs using flows such as OAuth2/OIDC
Microsoft Azure (hands-on): VMs, App Service, Functions/Logic Apps, Azure SQL, Storage, Key Vault (Managed Identity), App Configuration, Application Insights; basic networking/private endpoints/DNS concepts
CI/CD: GitHub Actions/Azure DevOps; environment-aware configuration and secret management
Skills – Desirable
Firebase: authentication, hosting, functions, Firestore
React Native and building mobile apps
Exposure to Azure AI Foundry or other AI orchestration (prompting/evaluation/workflows)
Experience migrating legacy codebases to modern architecture
Using Entra ID for authentication (OAuth2 Flow)
Azure infrastructure set up including VNET/Private endpoint and DNS management and setting up secure landing zones
Twilio API
Industry knowledge of Financial services particularly retirement and custodial platforms
Knowledge and experience working with the Seccl API
Development Path
Candidates slightly lighter in one area (like React or Azure) but strong in WebForms + C# + SQL and motivated to learn will be considered, provided they can show understanding of fundamentals and are willing to learn quickly. Comfortable operating across legacy and modern stacks in the same day.
Job Type: Full-time
Benefits:
Company events
Company pension
Free parking
On-site parking
Ability to commute/relocate:
Doncaster DN4 5NL: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
12/11/2025
Full time
Role and Responsibilities
This is an excellent opportunity for a capable web developer who enjoys owning features end-to-end in a modern, forward-thinking financial services business. We have our own proprietary applications, both back-office solutions as well as client facing.
You will work on multiple projects including continuing to enhance our own CRM solution, migrating legacy WebForms functionality to clean services and a modern UI. You’ll work in a fast-paced, dynamic environment; you will not be a “cog in the machine.”
You’ll be involved in every aspect of delivery - from requirements and design, to development, testing, deployment, documentation, and support, with a strong focus on scalability and maintainability. We are an extremely fast-growing business and as such, you will be required to adapt quickly to changes and business requirements. You must have a willingness to learn and adapt quickly in order to satisfy changes to business requirements.
The job role will consist of the below responsibilities:
Development
CRM (WebForms/.NET/TSQL/BPM): Configure and extend our proprietary CRM using TSQL, BPM/workflow tools and C#
Modernisation: Incremental modernisation of legacy applications using strangler pattern
Client facing applications: Develop our customer self service portal and other front-end applications utilising React/Typescript and .NET 9 Web API
Azure implementation: Assist in administering our cloud infrastructure (App Service/Functions, Azure SQL, Storage, Key Vault with Managed Identity, App Configuration, Private Endpoints, Application Insights)
Quality/pipelines: Contribute to and set up CI/CD pipelines, unit/integration tests where required
Testing: Conduct thorough testing and peer review of work items
Data Analysis (SQL Server/TSQL)
Write performance conscious, SARGable queries and implement appropriate indexing
Monitor and apply performance fixes and other DB management tasks in Azure SQL Server hosted DB
Technical Documentation
Produce documentation for requirement gathering, code architecture and training guides
Contribute to due diligence and penetration test readiness packs (architecture diagrams, data flows and controls)
Support
Triage and resolve support tickets relating to in-house applications from employees
Support customer facing applications and address incidents utilising Azure Application Insights and application logs to identify and resolve issues
Requirement Gathering:
Communicate with stakeholders to establish clear problem statements and requirements
Translate requirements into technical solutions with a focus on extendibility and minimising technical debt, considering future changes
Accountability and Working Relationships
Part of a small, highly motivated and productive development team
Partners closely with CTO (hands on)
Collaborates and in direct communication with operations, advice, compliance and administration teams to deliver appropriate solutions
Accountable for delivering projects on time and to specification
Working Environment and Hours:
Office based in Doncaster (remote working can be available on occasions where required, however office based is preferred)
Monday to Friday, 09:00-17:30. Hours can be flexible within reason and to ensure delivery of key milestones
Benefits
Competitive salary (dependent on experience)
24 days annual leave (plus bank holidays)
Pension scheme
Can be very flexible on working hours dependent on requirements and ensuring delivery of key milestones
Opportunity to own meaningful projects end-to-end in a growing, entrepreneurial business
Big opportunity to learn new emerging technologies (particularly AI), while at work
Skills – Essential
C# .NET (6+): Dependency Injection, Web API
Working knowledge and experience of legacy .NET Framework 4.x and WebForms
Microsoft SQL Server: Strong T-SQL, SARGability and indexing, performance tuning mindset
TypeScript/React: Component reusability, state management
Auth and Security: Securing SPA/APIs using flows such as OAuth2/OIDC
Microsoft Azure (hands-on): VMs, App Service, Functions/Logic Apps, Azure SQL, Storage, Key Vault (Managed Identity), App Configuration, Application Insights; basic networking/private endpoints/DNS concepts
CI/CD: GitHub Actions/Azure DevOps; environment-aware configuration and secret management
Skills – Desirable
Firebase: authentication, hosting, functions, Firestore
React Native and building mobile apps
Exposure to Azure AI Foundry or other AI orchestration (prompting/evaluation/workflows)
Experience migrating legacy codebases to modern architecture
Using Entra ID for authentication (OAuth2 Flow)
Azure infrastructure set up including VNET/Private endpoint and DNS management and setting up secure landing zones
Twilio API
Industry knowledge of Financial services particularly retirement and custodial platforms
Knowledge and experience working with the Seccl API
Development Path
Candidates slightly lighter in one area (like React or Azure) but strong in WebForms + C# + SQL and motivated to learn will be considered, provided they can show understanding of fundamentals and are willing to learn quickly. Comfortable operating across legacy and modern stacks in the same day.
Job Type: Full-time
Benefits:
Company events
Company pension
Free parking
On-site parking
Ability to commute/relocate:
Doncaster DN4 5NL: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
JOB DESCRIPTION: Infrastructure Network Engineer LOCATION: Manchester (Swinton) SALARY: £50-60k Per annum Our client , a UK based consulting company, has established an exciting new opportunity in a growing team for a Network engineer who can work within the infrastructure team. The successful candidate will ideally have solid previous experience in building and managing large multi-site Cisco and HP networks. The role necessitates excellent understanding of complex network architecture, configuration, WAN and firewall technologies. Demonstratable experience of working within a busy and fast paced environment required. Roles and Responsibilities Work with and be part of the Infrastructure team to ensure business objectives are achieved. Implement, manage and support the IT Infrastructure within Restore environments at an enterprise level. Proactively support the business and ensure hardware and software systems are patched and up to date. Troubleshoots and resolve network incidents and problems. Daily use of the company ticketing system to respond, communicate and document incidents, problems and service requests in a timely and professional manner. Create, update and maintain installation, implementation, maintenance and configuration documentation as needed. Support the wider business by ensuring system performance, uptime, customer SLA's and internal metrics are met. Abide by and comply with company compliance standards, policies, guidelines and or procedures. Support multiple environments; on-prem office, datacentre, virtual environments, networks, physical and or cloud solutions as required. Ability to manage own time and work towards target deliverable timelines. Setup and manage Network Access Control across all sites. Participate in paid out of hours support as part of the On-call rota. Occasional travel required between offices and datacentres. Qualifications or Equivalent experience required Minimum CCNA certified with 5 years experience working with Cisco technologies. Pass background checks and attain necessary security clearance. Cisco Firepower and Cisco ASA configuration and management. Cisco Catalyst and Nexus switching configuration and management. Experience of routing, switching and load balancing techniques. Experience with at least one of the following: Network, Firewall or Load balancer performance monitoring and troubleshooting. Experience working within a change management framework. Capable with command-line rule base creation and deployment. Excellent organisational, prioritisation and time management skills. Ability to research and recommend solutions for technical issues. Must stay current in knowledge of IT technologies, solutions and best practices. Working experience with Azure cloud platforms. Excellent problem-solving skills. Be able to communicate complex technical details to a non-technical audience. Desirable Cisco Certified Specialist Network Security Firepower. Cisco Certified Network Professional. Network design, implementation experience. Experience with HP Aruba switches. Experience with network design, implementation and automation. Experience with IDS/IPS rule creation and deployment. Comprehensive knowledge of Cisco ASA, Cisco Firepower, Cisco Catalyst and Nexus IOS. Administration of Load balancers. Knowledge of Infrastructure and application security. Salary £50-60k Per annum 25 days per year holiday
14/03/2026
Full time
JOB DESCRIPTION: Infrastructure Network Engineer LOCATION: Manchester (Swinton) SALARY: £50-60k Per annum Our client , a UK based consulting company, has established an exciting new opportunity in a growing team for a Network engineer who can work within the infrastructure team. The successful candidate will ideally have solid previous experience in building and managing large multi-site Cisco and HP networks. The role necessitates excellent understanding of complex network architecture, configuration, WAN and firewall technologies. Demonstratable experience of working within a busy and fast paced environment required. Roles and Responsibilities Work with and be part of the Infrastructure team to ensure business objectives are achieved. Implement, manage and support the IT Infrastructure within Restore environments at an enterprise level. Proactively support the business and ensure hardware and software systems are patched and up to date. Troubleshoots and resolve network incidents and problems. Daily use of the company ticketing system to respond, communicate and document incidents, problems and service requests in a timely and professional manner. Create, update and maintain installation, implementation, maintenance and configuration documentation as needed. Support the wider business by ensuring system performance, uptime, customer SLA's and internal metrics are met. Abide by and comply with company compliance standards, policies, guidelines and or procedures. Support multiple environments; on-prem office, datacentre, virtual environments, networks, physical and or cloud solutions as required. Ability to manage own time and work towards target deliverable timelines. Setup and manage Network Access Control across all sites. Participate in paid out of hours support as part of the On-call rota. Occasional travel required between offices and datacentres. Qualifications or Equivalent experience required Minimum CCNA certified with 5 years experience working with Cisco technologies. Pass background checks and attain necessary security clearance. Cisco Firepower and Cisco ASA configuration and management. Cisco Catalyst and Nexus switching configuration and management. Experience of routing, switching and load balancing techniques. Experience with at least one of the following: Network, Firewall or Load balancer performance monitoring and troubleshooting. Experience working within a change management framework. Capable with command-line rule base creation and deployment. Excellent organisational, prioritisation and time management skills. Ability to research and recommend solutions for technical issues. Must stay current in knowledge of IT technologies, solutions and best practices. Working experience with Azure cloud platforms. Excellent problem-solving skills. Be able to communicate complex technical details to a non-technical audience. Desirable Cisco Certified Specialist Network Security Firepower. Cisco Certified Network Professional. Network design, implementation experience. Experience with HP Aruba switches. Experience with network design, implementation and automation. Experience with IDS/IPS rule creation and deployment. Comprehensive knowledge of Cisco ASA, Cisco Firepower, Cisco Catalyst and Nexus IOS. Administration of Load balancers. Knowledge of Infrastructure and application security. Salary £50-60k Per annum 25 days per year holiday
2nd/3rd Line Support Spalding, Lincolnshire 30,000 - 35,000 + Training + Holiday + Pension This is an excellent opportunity for a versatile and proactive IT professional who has previously operated at 2nd/3rd level responsibilities. This company are a leading digital consultancy, renowned for delivering IT solutions that are tailored to unique business requirements. They cover a range of areas from CRM systems to e-commerce platforms, delivering high-quality, reliable software. In this varied role, you will serve as a vital technical resource, managing Microsoft 365 and Azure environments while ensuring seamless Audio-Visual operations. You will act as a key escalation point for technical issues, moving between remote cloud management and physical hardware configuration to maintain optimal service delivery for all clients. The ideal candidate will be highly proficient in Azure AD (Entra ID) for identity management and Microsoft Intune for automated device enrolment and policy enforcement. Beyond the cloud, you will possess a strong grasp of networking fundamentals, specifically VLANs, DNS, DHCP, and VPN configurations. Furthermore, it would be beneficial to have hands-on experience with VoIP and conferencing hardware, such as Yealink or Logitech systems. A working knowledge of PowerShell for task automation and experience with macOS/Jamf alongside Windows 10/11 will make you stand out. This is a fantastic opportunity to join a stable and professional consultancy team where your contributions directly impact client success. Working alongside senior leadership on infrastructure projects and cloud migrations, you will have the chance to deepen your technical skills in a supportive, forward-thinking environment. The Role: Administering M365 (Exchange, SharePoint, Teams) and managing Azure AD security, groups, and Conditional Access. Using Microsoft Intune for device deployment (MDM/MAM), application packaging, and maintaining hybrid environments. Configuring MS Teams Rooms (MTR) and Audio-Visual hardware (projectors, displays, microphones) for live and hybrid events. Resolving escalated 1st and 2nd line support tickets across Windows, Apple, and mobile platforms using industry-standard ITSM tools. Managing MFA and security baselines and ensuring endpoints are patched in line with GDPR and Cyber Essentials best practices. The Person: Strong experience in Microsoft 365 administration and Azure AD/Intune environments. A proven track record in 1st/2nd line IT support with a solid understanding of core networking (TCP/IP). Competent in Audio-Visual technologies and conferencing hardware; experience with Yealink equipment is a distinct advantage. Excellent interpersonal skills with the ability to document technical solutions clearly for both technical and non-technical users. Interested in learning PowerShell scripting and leading project-based work; relevant Microsoft certifications (e.g. MD-102, MS-102, or AZ-104) are highly desirable. Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
14/03/2026
Full time
2nd/3rd Line Support Spalding, Lincolnshire 30,000 - 35,000 + Training + Holiday + Pension This is an excellent opportunity for a versatile and proactive IT professional who has previously operated at 2nd/3rd level responsibilities. This company are a leading digital consultancy, renowned for delivering IT solutions that are tailored to unique business requirements. They cover a range of areas from CRM systems to e-commerce platforms, delivering high-quality, reliable software. In this varied role, you will serve as a vital technical resource, managing Microsoft 365 and Azure environments while ensuring seamless Audio-Visual operations. You will act as a key escalation point for technical issues, moving between remote cloud management and physical hardware configuration to maintain optimal service delivery for all clients. The ideal candidate will be highly proficient in Azure AD (Entra ID) for identity management and Microsoft Intune for automated device enrolment and policy enforcement. Beyond the cloud, you will possess a strong grasp of networking fundamentals, specifically VLANs, DNS, DHCP, and VPN configurations. Furthermore, it would be beneficial to have hands-on experience with VoIP and conferencing hardware, such as Yealink or Logitech systems. A working knowledge of PowerShell for task automation and experience with macOS/Jamf alongside Windows 10/11 will make you stand out. This is a fantastic opportunity to join a stable and professional consultancy team where your contributions directly impact client success. Working alongside senior leadership on infrastructure projects and cloud migrations, you will have the chance to deepen your technical skills in a supportive, forward-thinking environment. The Role: Administering M365 (Exchange, SharePoint, Teams) and managing Azure AD security, groups, and Conditional Access. Using Microsoft Intune for device deployment (MDM/MAM), application packaging, and maintaining hybrid environments. Configuring MS Teams Rooms (MTR) and Audio-Visual hardware (projectors, displays, microphones) for live and hybrid events. Resolving escalated 1st and 2nd line support tickets across Windows, Apple, and mobile platforms using industry-standard ITSM tools. Managing MFA and security baselines and ensuring endpoints are patched in line with GDPR and Cyber Essentials best practices. The Person: Strong experience in Microsoft 365 administration and Azure AD/Intune environments. A proven track record in 1st/2nd line IT support with a solid understanding of core networking (TCP/IP). Competent in Audio-Visual technologies and conferencing hardware; experience with Yealink equipment is a distinct advantage. Excellent interpersonal skills with the ability to document technical solutions clearly for both technical and non-technical users. Interested in learning PowerShell scripting and leading project-based work; relevant Microsoft certifications (e.g. MD-102, MS-102, or AZ-104) are highly desirable. Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
CBSbutler Holdings Limited trading as CBSbutler
Skipton, Yorkshire
Senior Software Engineer (DevSecOps) Contract Inside IR35 Up to 580/day Full-time North Yorkshire (1 day per week on-site, increasing from September) You will join a global IT consultancy delivering digital transformation to a well-established financial services organisation . You will be an experienced Senior Software Engineer with a strong DevSecOps background to join an engineering enablement function on an initial contract running to the end of December 2026. This is a hands-on role at the centre of modernising how software is built, delivered, and operated. You will work within a squad environment, driving adoption of Golden Path patterns, progressive delivery practices, and secure-by-design principles - with a clear focus on measurable outcomes. The role You will take ownership of the full delivery lifecycle: from pipeline design and environment architecture through to release-linked observability and incident readiness. Day to day, you can expect to be shipping small, frequent changes using trunk-based development and feature flags, embedding security and quality gates directly into CI, and working with colleagues across Release, QE, and Environments to ensure every deployment is traceable, auditable, and safe. Alongside the technical work, you will mentor engineers, contribute to communities of practice, and help the wider team move faster without sacrificing resilience. What you will bring Advanced CI/CD experience, including progressive delivery techniques such as canary releases, blue/green deployments, and automated rollback Solid grasp of secure-by-design practices: SAST, SCA, DAST, IaC scanning, SBOM, WAF configuration, and pipeline attestations Experience building and managing ephemeral, production-like environments with data-on-demand capability Strong observability skills - tracing, metrics, logs, SLO/error budget management, and deployment annotations Familiarity with DORA metrics and a track record of removing flow constraints at squad level Confidence with shift-left testing: contract, performance, resilience, and security tests in CI Proficiency in at least one modern language/runtime and cloud-native architecture The detail Contract to 31 December 2026 Rate: up to 580 per day, inside IR35 One day per week on-site in North Yorkshire, with travel expected to increase from September BPSS clearance required prior to start
14/03/2026
Contractor
Senior Software Engineer (DevSecOps) Contract Inside IR35 Up to 580/day Full-time North Yorkshire (1 day per week on-site, increasing from September) You will join a global IT consultancy delivering digital transformation to a well-established financial services organisation . You will be an experienced Senior Software Engineer with a strong DevSecOps background to join an engineering enablement function on an initial contract running to the end of December 2026. This is a hands-on role at the centre of modernising how software is built, delivered, and operated. You will work within a squad environment, driving adoption of Golden Path patterns, progressive delivery practices, and secure-by-design principles - with a clear focus on measurable outcomes. The role You will take ownership of the full delivery lifecycle: from pipeline design and environment architecture through to release-linked observability and incident readiness. Day to day, you can expect to be shipping small, frequent changes using trunk-based development and feature flags, embedding security and quality gates directly into CI, and working with colleagues across Release, QE, and Environments to ensure every deployment is traceable, auditable, and safe. Alongside the technical work, you will mentor engineers, contribute to communities of practice, and help the wider team move faster without sacrificing resilience. What you will bring Advanced CI/CD experience, including progressive delivery techniques such as canary releases, blue/green deployments, and automated rollback Solid grasp of secure-by-design practices: SAST, SCA, DAST, IaC scanning, SBOM, WAF configuration, and pipeline attestations Experience building and managing ephemeral, production-like environments with data-on-demand capability Strong observability skills - tracing, metrics, logs, SLO/error budget management, and deployment annotations Familiarity with DORA metrics and a track record of removing flow constraints at squad level Confidence with shift-left testing: contract, performance, resilience, and security tests in CI Proficiency in at least one modern language/runtime and cloud-native architecture The detail Contract to 31 December 2026 Rate: up to 580 per day, inside IR35 One day per week on-site in North Yorkshire, with travel expected to increase from September BPSS clearance required prior to start
Our Mission At Vertical Aerospace, we are pioneering the way for electric aviation. The Valo, our eVTOL (electric, vertical, take-off and landing), 'zero emissions' aircraft will set a new safety standard for how we will navigate the sky. We won't realise our mission following the same legacy processes and traditions our predecessors followed, instead, we want to 'redefine' aerospace best practices. We are growing quickly from a prototype business to a scaling SME, and the next few years will be critical to our success and delivering on our ambitious goals. Valo is targeting airliner-level safety certification in 2028 ahead of entering service with our airline and operator customers. What to Expect As a Senior Aircraft Systems Engineer, you'll sit at the heart of our engineering function, shaping how the Valo comes together as a coherent, certifiable aircraft. You'll lead cross-functional efforts that define and integrate systems, working closely with safety, avionics, propulsion, and structures teams. This is a hands-on role for a systems thinker who thrives in complexity and is passionate about bringing innovative aircraft to life. What You'll Do Own and drive aircraft-level requirements, architecture, and verification activities across the full engineering lifecycle Lead the integration of cross-system technical solutions to ensure a certifiable and consistent aircraft design Coordinate system-level trade studies, interface management, and key configuration decisions Generate and review compliance evidence for certification, ensuring traceability and completeness Apply and promote Model-Based Systems Engineering (MBSE) practices Collaborate with teams across safety, structures, propulsion, avionics, and software to ensure cohesive integration Support programme planning and identify blockers to keep engineering deliverables on track Mentor other engineers and promote systems engineering best practices across the organisation Participate actively in design reviews, programme reviews, and compliance reviews What You'll Bring A degree in a relevant engineering discipline Proven experience leading systems engineering for complex products, ideally at aircraft level A strong understanding of aircraft systems and system integration Skilled in requirements management, architecture definition, and verification planning Familiarity with ARP4754B and SC-VTOL or other certification frameworks Excellent communication, planning, and problem-solving skills Experience with tools like DOORS, Jama, or Polarion Knowledge of MBSE tools such as System Composer or Enterprise Architect A proactive, solutions-focused mindset and a collaborative approach to delivery Bonus if you have Experience in high-level aircraft design or the development of aircraft systems Hands-on experience in aircraft or UAS development and testing Experience certifying aerospace products Advanced MBSE tool expertise What can you expect from us? We're on a mission. Where others see limits, we see opportunity, and we work at pace. Working at Vertical isn't your average role but for those seeking a challenge, a flexible, supportive organisation and an incredible team; working here is an opportunity to do the best work of your career. Our approach promotes ingenuity and courage, while our environment builds success through diligence in safety and being open in the way we work. The only way we're going to assure the next chapter of aviation history is by working as a team, relentlessly, towards our goal. Our benefits Our people matter - we're not going anywhere without them. Which is why our company benefits go beyond the essentials. 26 days holiday, plus bank holiday 5 extra days per year to buy (or sell) 5 extra days holiday when you get married or enter a civil partnership Additional 4% of your salary to spend on extra benefits Award-winning digital health and wellbeing service Company performance based bonus - rewarding company and individual performance Company Share Scheme - open to every Vertical employee Company Pension Scheme - 5% and we match it Breakfast on us, every day We may just be the hardest job you've ever had, but we're confident it will be the most rewarding. Join the team today and help us shape the future of Advanced Air Mobility. Disclaimer Statement We encourage you to apply even if you may not have all the experience listed in the advert. We recognise that talent comes in various forms and we are committed to providing opportunities that create an environment of growth, diversity, and inclusion for everyone. As part of our desire to review and make our processes fair, we may ask you questions related to these aspects during the application process. For more information on how we will use your data, see our Legal section.
13/03/2026
Full time
Our Mission At Vertical Aerospace, we are pioneering the way for electric aviation. The Valo, our eVTOL (electric, vertical, take-off and landing), 'zero emissions' aircraft will set a new safety standard for how we will navigate the sky. We won't realise our mission following the same legacy processes and traditions our predecessors followed, instead, we want to 'redefine' aerospace best practices. We are growing quickly from a prototype business to a scaling SME, and the next few years will be critical to our success and delivering on our ambitious goals. Valo is targeting airliner-level safety certification in 2028 ahead of entering service with our airline and operator customers. What to Expect As a Senior Aircraft Systems Engineer, you'll sit at the heart of our engineering function, shaping how the Valo comes together as a coherent, certifiable aircraft. You'll lead cross-functional efforts that define and integrate systems, working closely with safety, avionics, propulsion, and structures teams. This is a hands-on role for a systems thinker who thrives in complexity and is passionate about bringing innovative aircraft to life. What You'll Do Own and drive aircraft-level requirements, architecture, and verification activities across the full engineering lifecycle Lead the integration of cross-system technical solutions to ensure a certifiable and consistent aircraft design Coordinate system-level trade studies, interface management, and key configuration decisions Generate and review compliance evidence for certification, ensuring traceability and completeness Apply and promote Model-Based Systems Engineering (MBSE) practices Collaborate with teams across safety, structures, propulsion, avionics, and software to ensure cohesive integration Support programme planning and identify blockers to keep engineering deliverables on track Mentor other engineers and promote systems engineering best practices across the organisation Participate actively in design reviews, programme reviews, and compliance reviews What You'll Bring A degree in a relevant engineering discipline Proven experience leading systems engineering for complex products, ideally at aircraft level A strong understanding of aircraft systems and system integration Skilled in requirements management, architecture definition, and verification planning Familiarity with ARP4754B and SC-VTOL or other certification frameworks Excellent communication, planning, and problem-solving skills Experience with tools like DOORS, Jama, or Polarion Knowledge of MBSE tools such as System Composer or Enterprise Architect A proactive, solutions-focused mindset and a collaborative approach to delivery Bonus if you have Experience in high-level aircraft design or the development of aircraft systems Hands-on experience in aircraft or UAS development and testing Experience certifying aerospace products Advanced MBSE tool expertise What can you expect from us? We're on a mission. Where others see limits, we see opportunity, and we work at pace. Working at Vertical isn't your average role but for those seeking a challenge, a flexible, supportive organisation and an incredible team; working here is an opportunity to do the best work of your career. Our approach promotes ingenuity and courage, while our environment builds success through diligence in safety and being open in the way we work. The only way we're going to assure the next chapter of aviation history is by working as a team, relentlessly, towards our goal. Our benefits Our people matter - we're not going anywhere without them. Which is why our company benefits go beyond the essentials. 26 days holiday, plus bank holiday 5 extra days per year to buy (or sell) 5 extra days holiday when you get married or enter a civil partnership Additional 4% of your salary to spend on extra benefits Award-winning digital health and wellbeing service Company performance based bonus - rewarding company and individual performance Company Share Scheme - open to every Vertical employee Company Pension Scheme - 5% and we match it Breakfast on us, every day We may just be the hardest job you've ever had, but we're confident it will be the most rewarding. Join the team today and help us shape the future of Advanced Air Mobility. Disclaimer Statement We encourage you to apply even if you may not have all the experience listed in the advert. We recognise that talent comes in various forms and we are committed to providing opportunities that create an environment of growth, diversity, and inclusion for everyone. As part of our desire to review and make our processes fair, we may ask you questions related to these aspects during the application process. For more information on how we will use your data, see our Legal section.
Job Title: Software Engineer (Python/AWS) Location: Remote (Quarterly planning sessions in Bristol) Remuneration: 600 per day (via Umbrella) Contract Details: Fixed Term Contract, 6 months Responsibilities: Are you ready to take on an exciting challenge? Our client is looking for two talented Software Engineers to join their innovative team! You'll be at the forefront of transforming existing on-premise tools to AWS cloud, ensuring that scalability, reliability, and security are at the heart of everything you do. Here's what you'll be diving into: Design, Build, and Deploy: Create high-performance, scalable software that aligns with our long-term operational goals. Develop Python Services: Maintain and enhance Python-based services optimized for AWS cloud environments. Lead Migration Efforts: Spearhead the migration of legacy tools into AWS, ensuring minimal disruption and enhanced performance. Automated Testing: Implement TDD and automated testing to uphold high-quality standards. Monitor and Analyze: Enhance performance and reliability across distributed systems to ensure operational efficiency. Build Automation Solutions: Develop CI/CD pipelines, configuration management, and deployments to streamline processes. Security Practices: Uphold robust security measures including data encryption and access control. Troubleshoot Complex Issues: Own root cause analysis to ensure long-term stability of systems. Collaborate and Guide: Work closely with cross-functional teams and support third-party partners in maintaining quality standards. Champion Agile Practices: Promote Scrum methodologies and drive continuous improvement within the team. Required Skills & Experience: We are looking for candidates who are not only skilled but also passionate about technology! You'll need: Strong Python engineering capabilities (senior preferred; solid mid-level considered). Deep hands-on AWS experience (core services, serverless, compute, networking). Proven experience in migrating or modernizing legacy systems into cloud environments. Proficiency in test-driven development (TDD) and automated testing frameworks. Familiarity with Agile delivery, especially Scrum methodologies. A solid foundation in distributed systems, networking, and cloud infrastructure. Knowledge of CI/CD pipelines and DevOps practices. Strong understanding of security practices and compliance frameworks (ISO27001, GDPR). Experience with monitoring tools (e.g., Grafana, Splunk). Excellent analytical and problem-solving skills. Clear communication skills to convey technical concepts effectively. Nice-to-Have: Experience with other cloud providers (Azure, GCP). Scripting skills in Bash or PowerShell. Containerization and orchestration experience (Docker, Kubernetes). Soft Skills: We value a proactive and collaborative mindset! The ideal candidates should be: Delivery-focused and able to work autonomously in a remote-first environment. Creative problem solvers who can navigate complexity with ease. Committed to continuous learning and personal development. If you're ready to embark on this exhilarating journey and make a significant impact, apply now! Join us in shaping the future of software engineering! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities , and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Due to the high volume of applications we receive, we are unable to respond to everyone individually. If you do not hear from us within 48 hours of applying, please assume that your application has been unsuccessful on this occasion.
13/03/2026
Contractor
Job Title: Software Engineer (Python/AWS) Location: Remote (Quarterly planning sessions in Bristol) Remuneration: 600 per day (via Umbrella) Contract Details: Fixed Term Contract, 6 months Responsibilities: Are you ready to take on an exciting challenge? Our client is looking for two talented Software Engineers to join their innovative team! You'll be at the forefront of transforming existing on-premise tools to AWS cloud, ensuring that scalability, reliability, and security are at the heart of everything you do. Here's what you'll be diving into: Design, Build, and Deploy: Create high-performance, scalable software that aligns with our long-term operational goals. Develop Python Services: Maintain and enhance Python-based services optimized for AWS cloud environments. Lead Migration Efforts: Spearhead the migration of legacy tools into AWS, ensuring minimal disruption and enhanced performance. Automated Testing: Implement TDD and automated testing to uphold high-quality standards. Monitor and Analyze: Enhance performance and reliability across distributed systems to ensure operational efficiency. Build Automation Solutions: Develop CI/CD pipelines, configuration management, and deployments to streamline processes. Security Practices: Uphold robust security measures including data encryption and access control. Troubleshoot Complex Issues: Own root cause analysis to ensure long-term stability of systems. Collaborate and Guide: Work closely with cross-functional teams and support third-party partners in maintaining quality standards. Champion Agile Practices: Promote Scrum methodologies and drive continuous improvement within the team. Required Skills & Experience: We are looking for candidates who are not only skilled but also passionate about technology! You'll need: Strong Python engineering capabilities (senior preferred; solid mid-level considered). Deep hands-on AWS experience (core services, serverless, compute, networking). Proven experience in migrating or modernizing legacy systems into cloud environments. Proficiency in test-driven development (TDD) and automated testing frameworks. Familiarity with Agile delivery, especially Scrum methodologies. A solid foundation in distributed systems, networking, and cloud infrastructure. Knowledge of CI/CD pipelines and DevOps practices. Strong understanding of security practices and compliance frameworks (ISO27001, GDPR). Experience with monitoring tools (e.g., Grafana, Splunk). Excellent analytical and problem-solving skills. Clear communication skills to convey technical concepts effectively. Nice-to-Have: Experience with other cloud providers (Azure, GCP). Scripting skills in Bash or PowerShell. Containerization and orchestration experience (Docker, Kubernetes). Soft Skills: We value a proactive and collaborative mindset! The ideal candidates should be: Delivery-focused and able to work autonomously in a remote-first environment. Creative problem solvers who can navigate complexity with ease. Committed to continuous learning and personal development. If you're ready to embark on this exhilarating journey and make a significant impact, apply now! Join us in shaping the future of software engineering! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities , and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Due to the high volume of applications we receive, we are unable to respond to everyone individually. If you do not hear from us within 48 hours of applying, please assume that your application has been unsuccessful on this occasion.
Senior Software Engineer (DevSecOps) Contract | Inside IR35 | Up to £580/day | Full-time | North Yorkshire (1 day per week on-site, increasing from September) You will join a global IT consultancy delivering digital transformation to a well-established financial services organisation. You will be an experienced Senior Software Engineer with a strong DevSecOps background to join an engineering enablement function on an initial contract running to the end of December 2026. This is a hands-on role at the centre of modernising how software is built, delivered, and operated. You will work within a squad environment, driving adoption of Golden Path patterns, progressive delivery practices, and secure-by-design principles - with a clear focus on measurable outcomes. The role You will take ownership of the full delivery life cycle: from pipeline design and environment architecture through to release-linked observability and incident readiness. Day to day, you can expect to be shipping small, frequent changes using trunk-based development and feature flags, embedding security and quality gates directly into CI, and working with colleagues across Release, QE, and Environments to ensure every deployment is traceable, auditable, and safe. Alongside the technical work, you will mentor engineers, contribute to communities of practice, and help the wider team move faster without sacrificing resilience. What you will bring Advanced CI/CD experience, including progressive delivery techniques such as canary releases, blue/green deployments, and automated rollback Solid grasp of secure-by-design practices: SAST, SCA, DAST, IaC scanning, SBOM, WAF configuration, and pipeline attestations Experience building and managing ephemeral, production-like environments with data-on-demand capability Strong observability skills - tracing, metrics, logs, SLO/error budget management, and deployment annotations Familiarity with DORA metrics and a track record of removing flow constraints at squad level Confidence with shift-left testing: contract, performance, resilience, and security tests in CI Proficiency in at least one modern language/runtime and cloud-native architecture The detail Contract to 31 December 2026 Rate: up to £580 per day, inside IR35 One day per week on-site in North Yorkshire, with travel expected to increase from September BPSS clearance required prior to start
13/03/2026
Contractor
Senior Software Engineer (DevSecOps) Contract | Inside IR35 | Up to £580/day | Full-time | North Yorkshire (1 day per week on-site, increasing from September) You will join a global IT consultancy delivering digital transformation to a well-established financial services organisation. You will be an experienced Senior Software Engineer with a strong DevSecOps background to join an engineering enablement function on an initial contract running to the end of December 2026. This is a hands-on role at the centre of modernising how software is built, delivered, and operated. You will work within a squad environment, driving adoption of Golden Path patterns, progressive delivery practices, and secure-by-design principles - with a clear focus on measurable outcomes. The role You will take ownership of the full delivery life cycle: from pipeline design and environment architecture through to release-linked observability and incident readiness. Day to day, you can expect to be shipping small, frequent changes using trunk-based development and feature flags, embedding security and quality gates directly into CI, and working with colleagues across Release, QE, and Environments to ensure every deployment is traceable, auditable, and safe. Alongside the technical work, you will mentor engineers, contribute to communities of practice, and help the wider team move faster without sacrificing resilience. What you will bring Advanced CI/CD experience, including progressive delivery techniques such as canary releases, blue/green deployments, and automated rollback Solid grasp of secure-by-design practices: SAST, SCA, DAST, IaC scanning, SBOM, WAF configuration, and pipeline attestations Experience building and managing ephemeral, production-like environments with data-on-demand capability Strong observability skills - tracing, metrics, logs, SLO/error budget management, and deployment annotations Familiarity with DORA metrics and a track record of removing flow constraints at squad level Confidence with shift-left testing: contract, performance, resilience, and security tests in CI Proficiency in at least one modern language/runtime and cloud-native architecture The detail Contract to 31 December 2026 Rate: up to £580 per day, inside IR35 One day per week on-site in North Yorkshire, with travel expected to increase from September BPSS clearance required prior to start
We are currently looking for a Senior Applications Operations Engineer to join our Technology and Service Operations Function within the Digital and Technology group. Client Details The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. Description Key responsibilities: Incident management and technical problem solving and resolution System upgrades and patching Systems administration Finding and implementing solutions to outdated processes Remediation work based on results of audit and assessments Change management - code deployment and control The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Profile Our successful candidate will have: Experience of working on a broad range of application technologies with extensive knowledge of: Managing COTS applications and integrations Troubleshooting application issues from desktop through to server Experience of working on at least three of the following: Web development & support SQL scripting or DBA activities Monitoring platforms DevOps tooling, (Github) SaaS based configuration and management Cloud based applications Administration and support of Jira cloud A degree or graduate qualification in a computing discipline, or equivalent education and experience Person Specification: Method of assessment: A=Application, I=Interview Behaviour Criteria: Managing a Quality Service (I) Working Together (I) Making Effective Decisions (I) Experience Criteria: Experience of working on a broad range of application technologies with extensive knowledge of: (A, I) Managing COTS applications and integrations Troubleshooting application issues from desktop through to server Experience of working on at least three of the following: (A, I) Web development & support SQL scripting or DBA activities Monitoring platforms DevOps tooling, (Github) SaaS based configuration and management Cloud based applications Administration and support of Jira cloud Maintains focus on the whole life of service delivery - designs, develops, delivers and operates. Ensures that a set of IT products, suppliers and vendors come together to deliver a Digital, Data and Technology service (A) Lateral thinking capability to dissect a problem into its component parts to identify and diagnose root causes, allowing problem resolution. Able to troubleshoot and identify problems across different technology capabilities including compute, storage, networking, physical infrastructure, software, commercial off the shelf (COTS) and open source packages and solutions, virtual and cloud including IaaS, PaaS, SaaS (A, I) Technical Criteria: You will hold a degree or graduate qualification in a computing discipline, or equivalent education and experience (A) Formal training including professional courses in areas such as ITIL Service Management is desirable (A) Strengths Criteria Catalyst (I) Problem Solver (I) Challenger (I) If you would like to find out more about this fantastic opportunity, please click here for further details. Job Offer Salary on offer 42,410 + Benefits Access to Alpha pension scheme, which all new starters are enrolled into automatically, is 28.97% Closing date: 10am on 27th March 2026 Shortlisting date: 6th / 7th April 2026 Interview date: 13th April 2026 Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks. Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include: Laboratory-based roles working directly with known pathogens. Maintenance roles, particularly those required to work in laboratory settings. Roles that involve visiting other establishments where vaccination is required. Roles required to travel overseas where specific vaccination may be required. Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: (url removed)
13/03/2026
Full time
We are currently looking for a Senior Applications Operations Engineer to join our Technology and Service Operations Function within the Digital and Technology group. Client Details The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. Description Key responsibilities: Incident management and technical problem solving and resolution System upgrades and patching Systems administration Finding and implementing solutions to outdated processes Remediation work based on results of audit and assessments Change management - code deployment and control The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Profile Our successful candidate will have: Experience of working on a broad range of application technologies with extensive knowledge of: Managing COTS applications and integrations Troubleshooting application issues from desktop through to server Experience of working on at least three of the following: Web development & support SQL scripting or DBA activities Monitoring platforms DevOps tooling, (Github) SaaS based configuration and management Cloud based applications Administration and support of Jira cloud A degree or graduate qualification in a computing discipline, or equivalent education and experience Person Specification: Method of assessment: A=Application, I=Interview Behaviour Criteria: Managing a Quality Service (I) Working Together (I) Making Effective Decisions (I) Experience Criteria: Experience of working on a broad range of application technologies with extensive knowledge of: (A, I) Managing COTS applications and integrations Troubleshooting application issues from desktop through to server Experience of working on at least three of the following: (A, I) Web development & support SQL scripting or DBA activities Monitoring platforms DevOps tooling, (Github) SaaS based configuration and management Cloud based applications Administration and support of Jira cloud Maintains focus on the whole life of service delivery - designs, develops, delivers and operates. Ensures that a set of IT products, suppliers and vendors come together to deliver a Digital, Data and Technology service (A) Lateral thinking capability to dissect a problem into its component parts to identify and diagnose root causes, allowing problem resolution. Able to troubleshoot and identify problems across different technology capabilities including compute, storage, networking, physical infrastructure, software, commercial off the shelf (COTS) and open source packages and solutions, virtual and cloud including IaaS, PaaS, SaaS (A, I) Technical Criteria: You will hold a degree or graduate qualification in a computing discipline, or equivalent education and experience (A) Formal training including professional courses in areas such as ITIL Service Management is desirable (A) Strengths Criteria Catalyst (I) Problem Solver (I) Challenger (I) If you would like to find out more about this fantastic opportunity, please click here for further details. Job Offer Salary on offer 42,410 + Benefits Access to Alpha pension scheme, which all new starters are enrolled into automatically, is 28.97% Closing date: 10am on 27th March 2026 Shortlisting date: 6th / 7th April 2026 Interview date: 13th April 2026 Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks. Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include: Laboratory-based roles working directly with known pathogens. Maintenance roles, particularly those required to work in laboratory settings. Roles that involve visiting other establishments where vaccination is required. Roles required to travel overseas where specific vaccination may be required. Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: (url removed)
We are currently looking for a Senior Applications Operations Engineer to join our Technology and Service Operations Function within the Digital and Technology group. Client Details The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. Description Key responsibilities: Incident management and technical problem solving and resolution System upgrades and patching Systems administration Finding and implementing solutions to outdated processes Remediation work based on results of audit and assessments Change management - code deployment and control The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Profile Our successful candidate will have: Experience of working on a broad range of application technologies with extensive knowledge of: Managing COTS applications and integrations Troubleshooting application issues from desktop through to server Experience of working on at least three of the following: Web development & support SQL Scripting or DBA activities Monitoring platforms DevOps tooling, (Github) SaaS based configuration and management Cloud based applications Administration and support of Jira cloud A degree or graduate qualification in a computing discipline, or equivalent education and experience Person Specification: Method of assessment: A=Application, I=Interview Behaviour Criteria: Managing a Quality Service (I) Working Together (I) Making Effective Decisions (I) Experience Criteria: Experience of working on a broad range of application technologies with extensive knowledge of: (A, I) Managing COTS applications and integrations Troubleshooting application issues from desktop through to server Experience of working on at least three of the following: (A, I) Web development & support SQL Scripting or DBA activities Monitoring platforms DevOps tooling, (Github) SaaS based configuration and management Cloud based applications Administration and support of Jira cloud Maintains focus on the whole life of service delivery - designs, develops, delivers and operates. Ensures that a set of IT products, suppliers and vendors come together to deliver a Digital, Data and Technology service (A) Lateral thinking capability to dissect a problem into its component parts to identify and diagnose root causes, allowing problem resolution. Able to troubleshoot and identify problems across different technology capabilities including compute, storage, networking, physical infrastructure, software, commercial off the shelf (COTS) and open source packages and solutions, virtual and cloud including IaaS, PaaS, SaaS (A, I) Technical Criteria: You will hold a degree or graduate qualification in a computing discipline, or equivalent education and experience (A) Formal training including professional courses in areas such as ITIL Service Management is desirable (A) Strengths Criteria Catalyst (I) Problem Solver (I) Challenger (I). Job Offer Salary on offer £42,410 + Benefits Access to Alpha pension scheme, which all new starters are enrolled into automatically, is 28.97% Closing date: 10am on 27th March 2026 Shortlisting date: 6th/7th April 2026 Interview date: 13th April 2026 Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks. Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include: Laboratory-based roles working directly with known pathogens. Maintenance roles, particularly those required to work in laboratory settings. Roles that involve visiting other establishments where vaccination is required. Roles required to travel overseas where specific vaccination may be required. Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you are not satisfied with the response you receive, you can contact the Civil Service Commission
13/03/2026
Full time
We are currently looking for a Senior Applications Operations Engineer to join our Technology and Service Operations Function within the Digital and Technology group. Client Details The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. Description Key responsibilities: Incident management and technical problem solving and resolution System upgrades and patching Systems administration Finding and implementing solutions to outdated processes Remediation work based on results of audit and assessments Change management - code deployment and control The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Profile Our successful candidate will have: Experience of working on a broad range of application technologies with extensive knowledge of: Managing COTS applications and integrations Troubleshooting application issues from desktop through to server Experience of working on at least three of the following: Web development & support SQL Scripting or DBA activities Monitoring platforms DevOps tooling, (Github) SaaS based configuration and management Cloud based applications Administration and support of Jira cloud A degree or graduate qualification in a computing discipline, or equivalent education and experience Person Specification: Method of assessment: A=Application, I=Interview Behaviour Criteria: Managing a Quality Service (I) Working Together (I) Making Effective Decisions (I) Experience Criteria: Experience of working on a broad range of application technologies with extensive knowledge of: (A, I) Managing COTS applications and integrations Troubleshooting application issues from desktop through to server Experience of working on at least three of the following: (A, I) Web development & support SQL Scripting or DBA activities Monitoring platforms DevOps tooling, (Github) SaaS based configuration and management Cloud based applications Administration and support of Jira cloud Maintains focus on the whole life of service delivery - designs, develops, delivers and operates. Ensures that a set of IT products, suppliers and vendors come together to deliver a Digital, Data and Technology service (A) Lateral thinking capability to dissect a problem into its component parts to identify and diagnose root causes, allowing problem resolution. Able to troubleshoot and identify problems across different technology capabilities including compute, storage, networking, physical infrastructure, software, commercial off the shelf (COTS) and open source packages and solutions, virtual and cloud including IaaS, PaaS, SaaS (A, I) Technical Criteria: You will hold a degree or graduate qualification in a computing discipline, or equivalent education and experience (A) Formal training including professional courses in areas such as ITIL Service Management is desirable (A) Strengths Criteria Catalyst (I) Problem Solver (I) Challenger (I). Job Offer Salary on offer £42,410 + Benefits Access to Alpha pension scheme, which all new starters are enrolled into automatically, is 28.97% Closing date: 10am on 27th March 2026 Shortlisting date: 6th/7th April 2026 Interview date: 13th April 2026 Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks. Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include: Laboratory-based roles working directly with known pathogens. Maintenance roles, particularly those required to work in laboratory settings. Roles that involve visiting other establishments where vaccination is required. Roles required to travel overseas where specific vaccination may be required. Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you are not satisfied with the response you receive, you can contact the Civil Service Commission
Big Red Recruitment Midlands Limited
Willenhall, West Midlands
Looking for a Role That Helps You Build a Career in IT? This is an opportunity to join a growing IT support team where you will gain practical experience across a wide range of technologies while supporting users across multiple locations. Rather than being limited to repetitive tasks, you ll be exposed to different systems, applications, and infrastructure while working alongside experienced engineers who can help you develop your skills. Over time, this role can open the door to broader technical responsibilities and progression within IT support. The organisation operates across multiple business units and continues to grow, creating a dynamic IT environment where new systems, users, and challenges regularly emerge. As part of the IT support team, you will play an important role in maintaining reliable services and helping teams across the business stay connected and productive. The Role As a 1st Line IT Support Technician, you will act as the first point of contact for IT support requests, assisting internal users and ensuring technical issues are resolved efficiently. Working within a collaborative support team, you will handle incoming support tickets, troubleshoot technical problems, prepare equipment for new employees, and escalate more complex issues to second or third line engineers when necessary. The team supports users across several UK and Ireland locations, providing both remote and on-site assistance where required. Location: West Midlands Salary: £25,000 - £29,000 Working Pattern: 5 days onsite Key Responsibilities Act as the first point of contact for IT incidents and service requests via the ticketing system, phone, email, and walk-ins Log, prioritise, and resolve support tickets in line with service level agreements Troubleshoot issues relating to Windows 11, Microsoft 365, and standard business applications Provide support for laptops, desktops, printers, and mobile devices Manage user accounts and permissions in Active Directory and Microsoft Entra ID Escalate complex issues to 2nd or 3rd line support teams Support users across multiple UK and Ireland locations Dedicated support to Executives and Directors Assist with new starter setup, including laptop builds, software installation, and access configuration Provide IT induction support for new employees joining the business Maintain accurate documentation of issues, resolutions, and user interactions Coordinate equipment orders through approved IT suppliers You will have : Experience in a 1st line IT support or service desk role Knowledge of Microsoft technologies (Windows, Microsoft 365, Teams, SharePoint) Experience with Active Directory or user account management Familiarity with ticketing systems such as ServiceNow or similar platforms Strong troubleshooting and communication skills Full UK Driving License What You ll Gain Exposure to a wide range of IT systems and technologies Experience supporting a multi-site organisation Opportunities to gain experience beyond traditional first line support Development opportunities to progress into 2nd Line IT Support Annual salary reviews and ongoing development opportunities
12/03/2026
Full time
Looking for a Role That Helps You Build a Career in IT? This is an opportunity to join a growing IT support team where you will gain practical experience across a wide range of technologies while supporting users across multiple locations. Rather than being limited to repetitive tasks, you ll be exposed to different systems, applications, and infrastructure while working alongside experienced engineers who can help you develop your skills. Over time, this role can open the door to broader technical responsibilities and progression within IT support. The organisation operates across multiple business units and continues to grow, creating a dynamic IT environment where new systems, users, and challenges regularly emerge. As part of the IT support team, you will play an important role in maintaining reliable services and helping teams across the business stay connected and productive. The Role As a 1st Line IT Support Technician, you will act as the first point of contact for IT support requests, assisting internal users and ensuring technical issues are resolved efficiently. Working within a collaborative support team, you will handle incoming support tickets, troubleshoot technical problems, prepare equipment for new employees, and escalate more complex issues to second or third line engineers when necessary. The team supports users across several UK and Ireland locations, providing both remote and on-site assistance where required. Location: West Midlands Salary: £25,000 - £29,000 Working Pattern: 5 days onsite Key Responsibilities Act as the first point of contact for IT incidents and service requests via the ticketing system, phone, email, and walk-ins Log, prioritise, and resolve support tickets in line with service level agreements Troubleshoot issues relating to Windows 11, Microsoft 365, and standard business applications Provide support for laptops, desktops, printers, and mobile devices Manage user accounts and permissions in Active Directory and Microsoft Entra ID Escalate complex issues to 2nd or 3rd line support teams Support users across multiple UK and Ireland locations Dedicated support to Executives and Directors Assist with new starter setup, including laptop builds, software installation, and access configuration Provide IT induction support for new employees joining the business Maintain accurate documentation of issues, resolutions, and user interactions Coordinate equipment orders through approved IT suppliers You will have : Experience in a 1st line IT support or service desk role Knowledge of Microsoft technologies (Windows, Microsoft 365, Teams, SharePoint) Experience with Active Directory or user account management Familiarity with ticketing systems such as ServiceNow or similar platforms Strong troubleshooting and communication skills Full UK Driving License What You ll Gain Exposure to a wide range of IT systems and technologies Experience supporting a multi-site organisation Opportunities to gain experience beyond traditional first line support Development opportunities to progress into 2nd Line IT Support Annual salary reviews and ongoing development opportunities
Job Title : Embedded Software Engineer Salary : Up to £65,000 + Bonus & Benefits (Depending on Experience) Location : Bristol (Hybrid -2/3 Days per week on-site)Zenovo is looking for talented Embedded Software Engineers (minimum 4 years' commercial experience) to join a Bristol based client, contributing to projects within a regulated industry, where excellence with Embedded Software Development is essential.In this role you will be involved in the ongoing development of software for Real-Time Operating Systems, working to recognised safety standards, and delivering high-quality design and test documentation. Key Skills Required: Proficient in C and Assembly programming languages Skilled in Embedded Systems Design and implementation Experienced in software development within controlled and regulated environments Proficient in working with Real-Time Operating Systems (RTOS) Strong low-level embedded engineering experience across diverse hardware platforms, including Cortex-M3, Cortex-M4, and Cortex-A7 Experienced in software requirements management and configuration control Solid understanding of the software development lifecycle (SDLC) Benefits Package Competitive pension scheme (up to 8% employer match) Discretionary annual bonus (typically around 10%) 25 days annual leave plus 8 bank holidays Private medical healthcare Clear Progression & Development Roadmap Hybrid working and flexitime
12/03/2026
Full time
Job Title : Embedded Software Engineer Salary : Up to £65,000 + Bonus & Benefits (Depending on Experience) Location : Bristol (Hybrid -2/3 Days per week on-site)Zenovo is looking for talented Embedded Software Engineers (minimum 4 years' commercial experience) to join a Bristol based client, contributing to projects within a regulated industry, where excellence with Embedded Software Development is essential.In this role you will be involved in the ongoing development of software for Real-Time Operating Systems, working to recognised safety standards, and delivering high-quality design and test documentation. Key Skills Required: Proficient in C and Assembly programming languages Skilled in Embedded Systems Design and implementation Experienced in software development within controlled and regulated environments Proficient in working with Real-Time Operating Systems (RTOS) Strong low-level embedded engineering experience across diverse hardware platforms, including Cortex-M3, Cortex-M4, and Cortex-A7 Experienced in software requirements management and configuration control Solid understanding of the software development lifecycle (SDLC) Benefits Package Competitive pension scheme (up to 8% employer match) Discretionary annual bonus (typically around 10%) 25 days annual leave plus 8 bank holidays Private medical healthcare Clear Progression & Development Roadmap Hybrid working and flexitime
Job Title Infrastructure Engineer Location Swinton, Manchester Reports to (direct) Head of Infrastructure Salary £45-50k p.a., pension, 20-25 days holidays Our client, a UK based consulting company, has established an exciting new opportunity for an Infrastructure Engineer to work with the infrastructure team to implement, maintain, optimise and support multi-site Infrastructure on-prem and in the cloud. Candidates will: - utilise expertise with Windows Servers, Azure cloud, VMware hypervisors and SAN storage to maintain business continuity. - take part in incident escalations to recover or prevent business disruptions. - Proactively assist in capacity, disaster recovery and business continuity planning. Roles and Responsibilities Work with and be part of the infrastructure team to ensure business objectives are achieved. Implement, manage and support the internal IT Infrastructure at an enterprise level. Proactively support the business and ensure hardware and software systems are patched and up to date. Daily use of the company ticketing system to respond, communicate and document incidents, problems and service requests in a timely and professional manner. Create, update and maintain installation, implementation, maintenance and configuration documentation as needed. Support the wider business by ensuring system performance, uptime, customer SLA's and internal metrics are met. Abide by and comply with company compliance standards, policies, guidelines and or procedures. Support multiple environments; on-prem office, datacentre, virtual environments, networks, physical and or cloud solutions as required. Participate in paid out of hours support as part of the On-call rota. Occasional travel required between offices and datacentres. Required skills, knowledge & experience Possess at least 5 years experience in a hands-on enterprise Infrastructure support role. Excellent understanding and experience managing Active Directory. Certified in at least one of the following: MCSA Windows server VCP Cloud Foundation Azure Administrator Associate Ability to attain relevant security clearance (SC clearance). Working knowledge of HA, DR and N+1 enterprise architecture. Excellent organisational, prioritisation and time management skills. Must be able to work under pressure. Ability to research and recommend solutions for technical issues. Must stay current in knowledge of IT technologies, solutions and best practices. Working experience with Azure cloud platforms. Excellent problem-solving skills. Be able to communicate complex technical details to a non-technical audience. Desirable skills, knowledge & experience: Certified in one of the following: CCNA, MCSE, VCP Datacentre and or Azure Architect. Experience with SQL and clusters. SAN and storage management experience. Windows Cluster management experience. Administration of Load balancers. Knowledge of Infrastructure and application security.
11/03/2026
Full time
Job Title Infrastructure Engineer Location Swinton, Manchester Reports to (direct) Head of Infrastructure Salary £45-50k p.a., pension, 20-25 days holidays Our client, a UK based consulting company, has established an exciting new opportunity for an Infrastructure Engineer to work with the infrastructure team to implement, maintain, optimise and support multi-site Infrastructure on-prem and in the cloud. Candidates will: - utilise expertise with Windows Servers, Azure cloud, VMware hypervisors and SAN storage to maintain business continuity. - take part in incident escalations to recover or prevent business disruptions. - Proactively assist in capacity, disaster recovery and business continuity planning. Roles and Responsibilities Work with and be part of the infrastructure team to ensure business objectives are achieved. Implement, manage and support the internal IT Infrastructure at an enterprise level. Proactively support the business and ensure hardware and software systems are patched and up to date. Daily use of the company ticketing system to respond, communicate and document incidents, problems and service requests in a timely and professional manner. Create, update and maintain installation, implementation, maintenance and configuration documentation as needed. Support the wider business by ensuring system performance, uptime, customer SLA's and internal metrics are met. Abide by and comply with company compliance standards, policies, guidelines and or procedures. Support multiple environments; on-prem office, datacentre, virtual environments, networks, physical and or cloud solutions as required. Participate in paid out of hours support as part of the On-call rota. Occasional travel required between offices and datacentres. Required skills, knowledge & experience Possess at least 5 years experience in a hands-on enterprise Infrastructure support role. Excellent understanding and experience managing Active Directory. Certified in at least one of the following: MCSA Windows server VCP Cloud Foundation Azure Administrator Associate Ability to attain relevant security clearance (SC clearance). Working knowledge of HA, DR and N+1 enterprise architecture. Excellent organisational, prioritisation and time management skills. Must be able to work under pressure. Ability to research and recommend solutions for technical issues. Must stay current in knowledge of IT technologies, solutions and best practices. Working experience with Azure cloud platforms. Excellent problem-solving skills. Be able to communicate complex technical details to a non-technical audience. Desirable skills, knowledge & experience: Certified in one of the following: CCNA, MCSE, VCP Datacentre and or Azure Architect. Experience with SQL and clusters. SAN and storage management experience. Windows Cluster management experience. Administration of Load balancers. Knowledge of Infrastructure and application security.
Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On Behalf of Arup, we are looking for an IT Support Specialist (Hardware/Software) for a 6 Month Part-Time contract based in Nottingham (3 days per week onsite). Purpose of the role: As IT Support Specialist you will act as primary liaison for Digital Technology related requests, addressing issues related to desktop and infrastructure, and escalating to other teams as needed. You will provide onsite technical support across hardware, software, and engineering applications. What you'll do: Act as client liaison for all Digital Technology related requests from staff, being first line of engagement to understand and address issues and needs around desktop (Windows, O365 etc.) and infrastructure (compute, storage, network, cloud services, enterprise systems, cyber security, etc.), engage and escalate to other Digital Technology teams as needed. Provide value added services to the business, working together with the leadership team to drive technology and help transform business activities. Configure, deploy, maintain, troubleshoot, and support workstations, laptops, printers, mobile devices, phones and other computer and telecoms equipment. Solve problems associated with hardware (PCs, Macs, mobile, etc.), software, and services (video conferencing, remote access, etc.), determining the source of problems and classifying their level, priority, and nature. When appropriate, escalating or routing them to the appropriate team. Respond to, document, and resolve service tickets in a timely manner according to an agreed service level. Document procedures, standards, best-practice configurations, settings, installation sequences, and back-out instructions. Follow ITIL/Service Management policies and procedures. Help the software asset management team to maintain applications (licence management and version control). The skills you'll need: Proven hands on experience in an office based IT support role. Familiarity with ServiceNow or similar ticketing systems. Knowledge of laptop builds, device provisioning, and infrastructure support. Comfortable working independently and managing varied support needs. About the client About the client Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
11/03/2026
Full time
Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On Behalf of Arup, we are looking for an IT Support Specialist (Hardware/Software) for a 6 Month Part-Time contract based in Nottingham (3 days per week onsite). Purpose of the role: As IT Support Specialist you will act as primary liaison for Digital Technology related requests, addressing issues related to desktop and infrastructure, and escalating to other teams as needed. You will provide onsite technical support across hardware, software, and engineering applications. What you'll do: Act as client liaison for all Digital Technology related requests from staff, being first line of engagement to understand and address issues and needs around desktop (Windows, O365 etc.) and infrastructure (compute, storage, network, cloud services, enterprise systems, cyber security, etc.), engage and escalate to other Digital Technology teams as needed. Provide value added services to the business, working together with the leadership team to drive technology and help transform business activities. Configure, deploy, maintain, troubleshoot, and support workstations, laptops, printers, mobile devices, phones and other computer and telecoms equipment. Solve problems associated with hardware (PCs, Macs, mobile, etc.), software, and services (video conferencing, remote access, etc.), determining the source of problems and classifying their level, priority, and nature. When appropriate, escalating or routing them to the appropriate team. Respond to, document, and resolve service tickets in a timely manner according to an agreed service level. Document procedures, standards, best-practice configurations, settings, installation sequences, and back-out instructions. Follow ITIL/Service Management policies and procedures. Help the software asset management team to maintain applications (licence management and version control). The skills you'll need: Proven hands on experience in an office based IT support role. Familiarity with ServiceNow or similar ticketing systems. Knowledge of laptop builds, device provisioning, and infrastructure support. Comfortable working independently and managing varied support needs. About the client About the client Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
Physical Security (Operational Tech) Systems Engineer - Remote (occasional travel to site) - £70,000 + benefits The UK's leading trade and logistics company is seeking a skilled Security Operations Technical Systems Engineer to lead the development, enhancement, and optimisation of CCTV, Electronic Access Control (EACS), and Operational Technology systems across multiple sites, delivering secure, resilient, and industry-leading solutions aligned with business and security objectives. The successful candidate will bring a strong background in fault-finding, installation, and commissioning, along with deep technical expertise to ensure high-quality, reliable physical security operations across a multi-site environment. Key Responsibilities Oversee daily OT operations and incidents, ensuring systems remain secure, reliable, and fully supported. Conduct system checks, audits, and performance reporting across CCTV, access control, and OT platforms. Manage firmware and software updates, ensuring compliance and system integrity. Support new project delivery from design to commissioning and handover. Collaborate with cybersecurity and network teams to maintain secure, standardised deployments. Identify risks, manage vulnerabilities, and drive continuous improvement across all security systems. Key Requirements Proven experience managing enterprise-level CCTV, EACS, and OT systems in a multi-site environment. Expertise in CCTV, EACS and OT systems architecture (on prem and cloud) Strong technical knowledge of system architecture, networking, and security best practice. Skilled in incident management, data reporting (API/SQL), and process optimisation. Experienced in system audits, configuration, and integration with AD/JML processes. Excellent communication and stakeholder management skills. Knowledge of cybersecurity frameworks and OT risk management. This is an exciting permanent role for a talented Security Operations System Engineer to join the UK's largest trade and logistics company. Salary: £70,000 + Benefits Location: Home based (with occasional travel to site)
11/03/2026
Full time
Physical Security (Operational Tech) Systems Engineer - Remote (occasional travel to site) - £70,000 + benefits The UK's leading trade and logistics company is seeking a skilled Security Operations Technical Systems Engineer to lead the development, enhancement, and optimisation of CCTV, Electronic Access Control (EACS), and Operational Technology systems across multiple sites, delivering secure, resilient, and industry-leading solutions aligned with business and security objectives. The successful candidate will bring a strong background in fault-finding, installation, and commissioning, along with deep technical expertise to ensure high-quality, reliable physical security operations across a multi-site environment. Key Responsibilities Oversee daily OT operations and incidents, ensuring systems remain secure, reliable, and fully supported. Conduct system checks, audits, and performance reporting across CCTV, access control, and OT platforms. Manage firmware and software updates, ensuring compliance and system integrity. Support new project delivery from design to commissioning and handover. Collaborate with cybersecurity and network teams to maintain secure, standardised deployments. Identify risks, manage vulnerabilities, and drive continuous improvement across all security systems. Key Requirements Proven experience managing enterprise-level CCTV, EACS, and OT systems in a multi-site environment. Expertise in CCTV, EACS and OT systems architecture (on prem and cloud) Strong technical knowledge of system architecture, networking, and security best practice. Skilled in incident management, data reporting (API/SQL), and process optimisation. Experienced in system audits, configuration, and integration with AD/JML processes. Excellent communication and stakeholder management skills. Knowledge of cybersecurity frameworks and OT risk management. This is an exciting permanent role for a talented Security Operations System Engineer to join the UK's largest trade and logistics company. Salary: £70,000 + Benefits Location: Home based (with occasional travel to site)
What's in it for you? Brand-new, state-of-the-art office environment with parking Generous pension contribution Life cover Sick pay Income protection Ongoing career development within a growing organisation Must have's Three to five years' experience in IT infrastructure, network administration or a similar role Strong expertise in Microsoft Azure and virtualisation technologies such as VMware or Hyper-V Experience managing servers, storage, networking and cloud environments Solid understanding of IT security and compliance including ISO 27001, GDPR and Cyber Essentials Experience working within a global, multi-site environment Familiarity with ticketing and monitoring systems Relevant certifications such as Azure Administrator or CompTIA Network+/Security+ (or working towards) Nice to have's Experience acting as an escalation point for complex technical issues Exposure to capacity planning and network optimisation Experience developing internal documentation and knowledge base materials So, what will you be doing? Overseeing daily IT operations across servers, storage, networking and cloud platforms Acting as the escalation point for complex service and incident management issues Implementing and maintaining robust security measures including firewalls, VPNs and access controls Ensuring compliance with security frameworks through audits and assessments Managing and optimising LAN, WAN and Wi-Fi infrastructure Maintaining and improving Azure and virtualisation environments for performance and scalability Overseeing hardware and software installation, configuration and maintenance Maintaining clear infrastructure documentation and contributing to knowledge sharing across the business Helpful extras Opportunity to bridge hands-on technical support with infrastructure strategy Key role supporting business-critical systems and security Growing organisation with modern offices and a collaborative culture Interested? Send your CV to Ellie at i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.
11/03/2026
Full time
What's in it for you? Brand-new, state-of-the-art office environment with parking Generous pension contribution Life cover Sick pay Income protection Ongoing career development within a growing organisation Must have's Three to five years' experience in IT infrastructure, network administration or a similar role Strong expertise in Microsoft Azure and virtualisation technologies such as VMware or Hyper-V Experience managing servers, storage, networking and cloud environments Solid understanding of IT security and compliance including ISO 27001, GDPR and Cyber Essentials Experience working within a global, multi-site environment Familiarity with ticketing and monitoring systems Relevant certifications such as Azure Administrator or CompTIA Network+/Security+ (or working towards) Nice to have's Experience acting as an escalation point for complex technical issues Exposure to capacity planning and network optimisation Experience developing internal documentation and knowledge base materials So, what will you be doing? Overseeing daily IT operations across servers, storage, networking and cloud platforms Acting as the escalation point for complex service and incident management issues Implementing and maintaining robust security measures including firewalls, VPNs and access controls Ensuring compliance with security frameworks through audits and assessments Managing and optimising LAN, WAN and Wi-Fi infrastructure Maintaining and improving Azure and virtualisation environments for performance and scalability Overseeing hardware and software installation, configuration and maintenance Maintaining clear infrastructure documentation and contributing to knowledge sharing across the business Helpful extras Opportunity to bridge hands-on technical support with infrastructure strategy Key role supporting business-critical systems and security Growing organisation with modern offices and a collaborative culture Interested? Send your CV to Ellie at i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.
On-site Audio-Visual Engineer Behaving as an ambassador for the AV Department at all times, including the technical setup, operation, and repair of equipment used to enhance collaborative meetings and live events. Knowledge & Key Skills - Onsite Work: 90% The on-site AV Engineer will prepare meeting rooms for presentations, Video and Audio conferencing, and collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly, courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory of all AV hardware, firmware, software, and configurations Contributing to the specification and procurement of new hardware and software Monitoring and optimising AV system performance Assist in office relocations Leaving the support function in such a state that it could easily be picked up by colleagues during an absence. Admin 10% Follow appropriate departmental and company procedures and policies (i.e., change control, problem and incident management) Monitor performance through the scorecard Monthly meetings with on-site primary contact Reporting ticket management Essential: Previous AV support experience in a concierge service Skilled AV Engineer possessing good interpersonal skills, and should be comfortable with Senior Management Must be smart and confident in their appearance. Should have proven abilities within the AV industry and/or corporate environment for over 5 years Excellent communication and customer service skills Enthusiastic and organised Ability to work under pressure Good knowledge OF Crestron, AMX, and RTI Knowledge of Lutron lighting control, Polycom, and MS Teams A firm understanding of networking protocols, RS232, and RS485 Good understanding of VOIP telephony and SIP Good understanding of video collaboration and audio conferencing Desirable: Avixa CTS Crestron P101 Extron School of AV Cisco CCNA
11/03/2026
Full time
On-site Audio-Visual Engineer Behaving as an ambassador for the AV Department at all times, including the technical setup, operation, and repair of equipment used to enhance collaborative meetings and live events. Knowledge & Key Skills - Onsite Work: 90% The on-site AV Engineer will prepare meeting rooms for presentations, Video and Audio conferencing, and collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly, courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory of all AV hardware, firmware, software, and configurations Contributing to the specification and procurement of new hardware and software Monitoring and optimising AV system performance Assist in office relocations Leaving the support function in such a state that it could easily be picked up by colleagues during an absence. Admin 10% Follow appropriate departmental and company procedures and policies (i.e., change control, problem and incident management) Monitor performance through the scorecard Monthly meetings with on-site primary contact Reporting ticket management Essential: Previous AV support experience in a concierge service Skilled AV Engineer possessing good interpersonal skills, and should be comfortable with Senior Management Must be smart and confident in their appearance. Should have proven abilities within the AV industry and/or corporate environment for over 5 years Excellent communication and customer service skills Enthusiastic and organised Ability to work under pressure Good knowledge OF Crestron, AMX, and RTI Knowledge of Lutron lighting control, Polycom, and MS Teams A firm understanding of networking protocols, RS232, and RS485 Good understanding of VOIP telephony and SIP Good understanding of video collaboration and audio conferencing Desirable: Avixa CTS Crestron P101 Extron School of AV Cisco CCNA
Belcan is recruiting for an OT Security Engineer on a Permanent basis based from our South West London office. This project is working within the Oil & Gas Industry. You'll be joining a culture that values curiosity, expertise, and ideas as well as equal opportunities, inclusion, and authenticity. Location: London / hybrid - with ad-hoc visits to Norway and Poland. Job Purpose As an OT Cyber Security Engineer you will be responsible for providing OT cyber security support and oversight for product development groups and industrial control system environments within our client's organisation. This includes defining, managing, and enforcing IACS security controls, processes and procedures. Rely on experience in both information security and automation technologies focusing on industrial controls systems. Additional responsibilities include serving as a member of the IACS Cyber security team, the information and digital services team, working closely with sites, services, technical teams and product groups to ensure that security requirements and support are provided. Job Description Provide secure design, development, and architecture requirements for Industrial Control Systems (ICS) environments and information and digital systems as they relate to ICS and automation. Provide support to write, review, and maintain documents, policies, and standards governing the cyber security requirements for the ICS environment. Provide secure architecture requirements for lab and development networks. Perform security reviews and assessments of systems, networks, and processes/procedures in ICS environments. Assist with testing, selection and implementation of security technologies in ICS environments. Provide support for projects and initiatives that enables sites to accomplish project goals in a secure manner. Provide support for management and remediation of vulnerabilities identified in ICS environments. Support on the development of cyber security technology implementation strategies for ICS environments with clear understanding of the differences between IT and OT environments. Support the execution of risk-based methodologies for cyber security assessments of ICS systems, including remote sites, onsite, third party, and on vessels. Support on the creation of technical design documentation and to write technical reports for both technical and management consumption and understanding. Follows the established metrics and key performance indicators to monitor the overall health and effectiveness of the ISC cyber security program. Stays informed about the latest cyber threats to the ICS environment including threats towards the organisation. Supports on the development of strategies and plans to mitigate emerging cyber threats. Experience required for this role: Bachelor's degree or equivalent Strong technical ICS experience : ability to review configurations of ICS, identify best practices for backup and recovery of ICS, and understand industrial protocols. Good general technical knowledge: Applications technologies, networks, protocols, databases, operating systems (Windows/Linux) Understanding of Industrial Networks Experience using ICS software including: Engineering Software Version Management Software HMI Software OPC Software Working knowledge of networking concepts, ability to review network designs, and perform security assessments of network devices (e.g. switches, routers, firewalls). Cybersecurity certifications (e.g.: CISSP) ICS Security Certifications (SANS GICSP, ISA/IEC 62443 Risk Assessment Specialist) Experience implementing security controls, hardening, and technologies in automation systems and networks. Experience implementing vulnerability and patch management in ICS environments. Working knowledge of IACS Security standards. Willingness to travel to other client sites in Europe (5%). This vacancy is being advertised by Belcan.
10/03/2026
Full time
Belcan is recruiting for an OT Security Engineer on a Permanent basis based from our South West London office. This project is working within the Oil & Gas Industry. You'll be joining a culture that values curiosity, expertise, and ideas as well as equal opportunities, inclusion, and authenticity. Location: London / hybrid - with ad-hoc visits to Norway and Poland. Job Purpose As an OT Cyber Security Engineer you will be responsible for providing OT cyber security support and oversight for product development groups and industrial control system environments within our client's organisation. This includes defining, managing, and enforcing IACS security controls, processes and procedures. Rely on experience in both information security and automation technologies focusing on industrial controls systems. Additional responsibilities include serving as a member of the IACS Cyber security team, the information and digital services team, working closely with sites, services, technical teams and product groups to ensure that security requirements and support are provided. Job Description Provide secure design, development, and architecture requirements for Industrial Control Systems (ICS) environments and information and digital systems as they relate to ICS and automation. Provide support to write, review, and maintain documents, policies, and standards governing the cyber security requirements for the ICS environment. Provide secure architecture requirements for lab and development networks. Perform security reviews and assessments of systems, networks, and processes/procedures in ICS environments. Assist with testing, selection and implementation of security technologies in ICS environments. Provide support for projects and initiatives that enables sites to accomplish project goals in a secure manner. Provide support for management and remediation of vulnerabilities identified in ICS environments. Support on the development of cyber security technology implementation strategies for ICS environments with clear understanding of the differences between IT and OT environments. Support the execution of risk-based methodologies for cyber security assessments of ICS systems, including remote sites, onsite, third party, and on vessels. Support on the creation of technical design documentation and to write technical reports for both technical and management consumption and understanding. Follows the established metrics and key performance indicators to monitor the overall health and effectiveness of the ISC cyber security program. Stays informed about the latest cyber threats to the ICS environment including threats towards the organisation. Supports on the development of strategies and plans to mitigate emerging cyber threats. Experience required for this role: Bachelor's degree or equivalent Strong technical ICS experience : ability to review configurations of ICS, identify best practices for backup and recovery of ICS, and understand industrial protocols. Good general technical knowledge: Applications technologies, networks, protocols, databases, operating systems (Windows/Linux) Understanding of Industrial Networks Experience using ICS software including: Engineering Software Version Management Software HMI Software OPC Software Working knowledge of networking concepts, ability to review network designs, and perform security assessments of network devices (e.g. switches, routers, firewalls). Cybersecurity certifications (e.g.: CISSP) ICS Security Certifications (SANS GICSP, ISA/IEC 62443 Risk Assessment Specialist) Experience implementing security controls, hardening, and technologies in automation systems and networks. Experience implementing vulnerability and patch management in ICS environments. Working knowledge of IACS Security standards. Willingness to travel to other client sites in Europe (5%). This vacancy is being advertised by Belcan.
Senior IT Field Delivery Engineer Location: South East (Field Based) Salary: Competitive Role Purpose Our client is seeking a Senior IT Field Delivery Engineer to attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). The successful candidate will work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance or willingness to apply will be required for this role. Key Responsibilities To attend customer sites to provide support on IT hardware and software products within the required Service Level Agreement. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time by way of accurate and quality updates. This will also include the completion of any part movements and RMA generation. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real time and gain full understanding of the customer's SLA requirements. Achieve the dynamic KPI targets set for your role. Practice 'Quick Win' processes. Technical Responsibilities Will be required to undertake advanced diagnostics, repair, and replace PC's, Laptops, Printers, Servers, relevant network support and retail equipment and associated peripherals. Complete customer rebuilds and configuration to desk. Will be able to carry out IMAC projects with little supervision and lead as and when required. Will embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard. Team & Operational Support Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or un-planned absence. Act as a mentor to other engineers when required. Carry out any other reasonable request from your line management. Compliance & Working Practices Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace. Will maintain company assets to keep them in good working order and good general condition. Be familiar with customer policies and processes where applicable. Working Hours & Availability Participate in 24/7 coverage via a rota system. Work a certain amount of overtime when required to do so. Skills and Experience Full UK driving licence. Must have excellent customer facing skills. Will be required to be self-motivated with good organisational skills, and can work unsupervised. Can obtain relevant technical certifications. CompTIA A+, CompTIA Server+ qualifications or have the equivalent knowledge / experience. Ability to work at height and undertake varied manual handling activities. Will display positive behaviours which support team productivity.
10/03/2026
Full time
Senior IT Field Delivery Engineer Location: South East (Field Based) Salary: Competitive Role Purpose Our client is seeking a Senior IT Field Delivery Engineer to attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). The successful candidate will work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance or willingness to apply will be required for this role. Key Responsibilities To attend customer sites to provide support on IT hardware and software products within the required Service Level Agreement. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time by way of accurate and quality updates. This will also include the completion of any part movements and RMA generation. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real time and gain full understanding of the customer's SLA requirements. Achieve the dynamic KPI targets set for your role. Practice 'Quick Win' processes. Technical Responsibilities Will be required to undertake advanced diagnostics, repair, and replace PC's, Laptops, Printers, Servers, relevant network support and retail equipment and associated peripherals. Complete customer rebuilds and configuration to desk. Will be able to carry out IMAC projects with little supervision and lead as and when required. Will embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard. Team & Operational Support Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or un-planned absence. Act as a mentor to other engineers when required. Carry out any other reasonable request from your line management. Compliance & Working Practices Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace. Will maintain company assets to keep them in good working order and good general condition. Be familiar with customer policies and processes where applicable. Working Hours & Availability Participate in 24/7 coverage via a rota system. Work a certain amount of overtime when required to do so. Skills and Experience Full UK driving licence. Must have excellent customer facing skills. Will be required to be self-motivated with good organisational skills, and can work unsupervised. Can obtain relevant technical certifications. CompTIA A+, CompTIA Server+ qualifications or have the equivalent knowledge / experience. Ability to work at height and undertake varied manual handling activities. Will display positive behaviours which support team productivity.
A new permanent opportunity to join a fast growing, successful energy, technology and data organisation as a Platform Engineer. The role, located in Surrey is to enhance the software development process, platforms and environments all running on the Microsoft suite. Working across and with the development, testing and infrastructure teams to deliver high quality solutions and services across the business. The development, deployment and production environments are: 85% self hosted, 10% Azure and 5% AWS. My client are aiming to continue with this self-hosted or hybrid model, so experience of on-premise builds and deployments is essential. You will have solid experience at a mid-senior level in standardising development practices and tooling to establish frameworks wherever possible. Keeping ahead of best practices in Platform Engineer and to challenge and have an opinion. Elevate new DevOps technologies and to drive their adoption across the software engineering teams. Automate data capture and reporting against agreed KPIs . Document to-be processes and facilitate their adoption. Support the software testing function in creating and refreshing data in test environments. Mentoring of junior members of staff and deputising for the team leader as and when required. You will be comfortable with scripting in a variety of languages and experienced with configuration and have come from a development background. Happy and confident to recommend standards and helping to adopt best practices along with reviewing of new technologies. There is hybrid working on offer and the office is centrally located with plenty of local parking and a short walk from a train station. There is a competitive salary and excellent company benefits on offer. Skills/Experience/attributes: Minimum of four-six years solid experience as a Platform Engineer or within as similar role is essential Degree educated Strong experience of configuration and scripting Experience from a Development background Experience of message queues (Rabit MQ) Infrastructure as code experience (Teraform) Server-side scripting, automation and batch processes - PowerShell and Bash are essential Experience of Git version control and branching strategies Observability (Grafana, Prometheus, Dynatrace or a similar tool set are essential Administration and configuration of development management tools (Jira, Confluence and Azure DevOps Server) Experience of the Microsoft tech stack for development (C#,.Net, VB.Net, NuGet). Highly organised with a high attention for detail Strive to get things right first time Demonstrate a customer focused approach Professional, confident and calm even in challenging situations Strive to meet objectives and improve performance Supportive and helpful team player Articulate, professional with clear verbal and written communication skills
10/03/2026
Full time
A new permanent opportunity to join a fast growing, successful energy, technology and data organisation as a Platform Engineer. The role, located in Surrey is to enhance the software development process, platforms and environments all running on the Microsoft suite. Working across and with the development, testing and infrastructure teams to deliver high quality solutions and services across the business. The development, deployment and production environments are: 85% self hosted, 10% Azure and 5% AWS. My client are aiming to continue with this self-hosted or hybrid model, so experience of on-premise builds and deployments is essential. You will have solid experience at a mid-senior level in standardising development practices and tooling to establish frameworks wherever possible. Keeping ahead of best practices in Platform Engineer and to challenge and have an opinion. Elevate new DevOps technologies and to drive their adoption across the software engineering teams. Automate data capture and reporting against agreed KPIs . Document to-be processes and facilitate their adoption. Support the software testing function in creating and refreshing data in test environments. Mentoring of junior members of staff and deputising for the team leader as and when required. You will be comfortable with scripting in a variety of languages and experienced with configuration and have come from a development background. Happy and confident to recommend standards and helping to adopt best practices along with reviewing of new technologies. There is hybrid working on offer and the office is centrally located with plenty of local parking and a short walk from a train station. There is a competitive salary and excellent company benefits on offer. Skills/Experience/attributes: Minimum of four-six years solid experience as a Platform Engineer or within as similar role is essential Degree educated Strong experience of configuration and scripting Experience from a Development background Experience of message queues (Rabit MQ) Infrastructure as code experience (Teraform) Server-side scripting, automation and batch processes - PowerShell and Bash are essential Experience of Git version control and branching strategies Observability (Grafana, Prometheus, Dynatrace or a similar tool set are essential Administration and configuration of development management tools (Jira, Confluence and Azure DevOps Server) Experience of the Microsoft tech stack for development (C#,.Net, VB.Net, NuGet). Highly organised with a high attention for detail Strive to get things right first time Demonstrate a customer focused approach Professional, confident and calm even in challenging situations Strive to meet objectives and improve performance Supportive and helpful team player Articulate, professional with clear verbal and written communication skills
2nd Line Technical Support Engineer / IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work across diverse client environments. If you've also worked in the following roles, we'd also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer PLEASE NOTE: This role will combine remote and onsite support and project work. Successful candidates must have a Full Driving Licence and Access to their own Vehicle SALARY: £32,000 to £35,000 per annum LOCATION: Hybrid Working 2 Days at Home, 3 Days from the Office in Taunton, Somerset JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week. Two Shifts: 8:30am - 5:00pm / 10:00am - 6:30pm JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK. As a 2nd Line Technical Support Engineer / IT Service Desk Analyst you will provide remote support, on-site technical support and project delivery across Microsoft 365, Windows Server and network infrastructure environments. This is a varied role combining troubleshooting, systems support and customer service. The 2nd Line Technical Support Engineer / IT Service Desk Analyst will act as an escalation point, manage service desk tickets to SLA, contribute to ITIL processes and support digital transformation initiatives while building strong client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the 2nd Line Technical Support Engineer / IT Service Desk Analyst include: Service Desk Support: Act as a point of contact for end users via phone, email and chat, delivering remote and telephone IT support Ticket Management: Qualify, assign and document incidents and service requests within the ticketing system, ensuring accurate updates and SLA compliance Technical Troubleshooting: Resolve 20+ tickets per day across Microsoft 365, Windows, servers, networks and end-user devices, escalating where required On-Site Support: Travel to client sites across the UK to deliver hands-on technical support and project implementation Systems Administration: Support Azure Active Directory, Exchange Online, SharePoint Online and Endpoint Manager environments Security Checks: Perform daily security monitoring and best practice checks across client systems Network Support: Assist with router, firewall and managed switch configurations, including TCP/IP subnetting and routing Documentation & Knowledge Sharing: Create and maintain technical documentation and knowledgebase articles Vendor Liaison: Work with third-party suppliers to resolve application and infrastructure issues Project Delivery: Support IT projects, upgrades and change implementations, coordinating with internal teams CANDIDATE REQUIREMENTS ESSENTIAL Educated to GCSE level (including Maths and English) (or equivalent) Proof of right to work in the UK A valid UK driving licence and access to a vehicle Previous experience in a customer service focused IT support or service desk role Experience with ticketing systems, SLAs and ITIL-based processes Proven experience supporting Microsoft 365 including Azure Active Directory, Exchange Online and SharePoint Online Experience administering Windows environments and end-user devices Strong troubleshooting skills across hardware, software and network support Excellent written and verbal communication skills with a professional phone manner Ability to work independently and as part of a team, remaining calm under pressure DESIRABLE Microsoft certifications or advanced Microsoft 365 administration training A background in a managed service provider (MSP) environment Experience supporting Windows Server environments Knowledge of Microsoft Intune configuration and PowerShell scripting Understanding of router, firewall and switch configuration, plus DKIM, DMARC and SPF Experience delivering IT projects and acting as an escalation point HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14477 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Taunton, Somerset, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
10/03/2026
Full time
2nd Line Technical Support Engineer / IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work across diverse client environments. If you've also worked in the following roles, we'd also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer PLEASE NOTE: This role will combine remote and onsite support and project work. Successful candidates must have a Full Driving Licence and Access to their own Vehicle SALARY: £32,000 to £35,000 per annum LOCATION: Hybrid Working 2 Days at Home, 3 Days from the Office in Taunton, Somerset JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week. Two Shifts: 8:30am - 5:00pm / 10:00am - 6:30pm JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK. As a 2nd Line Technical Support Engineer / IT Service Desk Analyst you will provide remote support, on-site technical support and project delivery across Microsoft 365, Windows Server and network infrastructure environments. This is a varied role combining troubleshooting, systems support and customer service. The 2nd Line Technical Support Engineer / IT Service Desk Analyst will act as an escalation point, manage service desk tickets to SLA, contribute to ITIL processes and support digital transformation initiatives while building strong client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the 2nd Line Technical Support Engineer / IT Service Desk Analyst include: Service Desk Support: Act as a point of contact for end users via phone, email and chat, delivering remote and telephone IT support Ticket Management: Qualify, assign and document incidents and service requests within the ticketing system, ensuring accurate updates and SLA compliance Technical Troubleshooting: Resolve 20+ tickets per day across Microsoft 365, Windows, servers, networks and end-user devices, escalating where required On-Site Support: Travel to client sites across the UK to deliver hands-on technical support and project implementation Systems Administration: Support Azure Active Directory, Exchange Online, SharePoint Online and Endpoint Manager environments Security Checks: Perform daily security monitoring and best practice checks across client systems Network Support: Assist with router, firewall and managed switch configurations, including TCP/IP subnetting and routing Documentation & Knowledge Sharing: Create and maintain technical documentation and knowledgebase articles Vendor Liaison: Work with third-party suppliers to resolve application and infrastructure issues Project Delivery: Support IT projects, upgrades and change implementations, coordinating with internal teams CANDIDATE REQUIREMENTS ESSENTIAL Educated to GCSE level (including Maths and English) (or equivalent) Proof of right to work in the UK A valid UK driving licence and access to a vehicle Previous experience in a customer service focused IT support or service desk role Experience with ticketing systems, SLAs and ITIL-based processes Proven experience supporting Microsoft 365 including Azure Active Directory, Exchange Online and SharePoint Online Experience administering Windows environments and end-user devices Strong troubleshooting skills across hardware, software and network support Excellent written and verbal communication skills with a professional phone manner Ability to work independently and as part of a team, remaining calm under pressure DESIRABLE Microsoft certifications or advanced Microsoft 365 administration training A background in a managed service provider (MSP) environment Experience supporting Windows Server environments Knowledge of Microsoft Intune configuration and PowerShell scripting Understanding of router, firewall and switch configuration, plus DKIM, DMARC and SPF Experience delivering IT projects and acting as an escalation point HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14477 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Taunton, Somerset, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
