222 jobs found

IT Sales: Business Development Manager Road Safety Technology Location: UK Wide Salary: £40k-£55k BASIC, Uncapped OTE + Car/Car Allowance + Benefits Ref: (phone number removed) Role: This is a great opportunity to work for a well-established and reputable organisation within the traffic/transport sector that has a mission to make roads safer. Following an impressive year, it is now seeking a consultative and driven business development manager to sell its road safety solutions to both new and existing highways/local authority customers across the UK. The ideal candidate will be proactive with a can do attitude and have solution selling experience within the transport, highways and local authority space. Solutions sold could include anything related to asset management, road safety or even intelligent transport. In this role deals can range from £10k up to £500k. On offer for the successful applicant is security, progression opportunities and the potential to earn good money. Required: Proven track record of business development (new logo & existing) Experienced in solution selling Dynamic, results driven and highly consultative Sold solutions into transport, highways or local authorities A minimum of 5+ years sales experience Beneficial: Sold asset management, road safety or intelligent transport solutions To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.

Job Title: Proclaim Developer Location: Sharston, Manchester, M22 4SN Salary : £40,000 - £50,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Express is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. In addition to development, the role will encompass the day-to-day administration of the Proclaim system including template maintenance, user configuration, task server administration and report design and execution. The role will require co-operation with the general IT department and Operations department. Person Specification: Essential: General understanding of common database programming and query languages. Excellent analytical and problem-solving skills. Effective communication skills allowing reporting on a non-technical level of work in progress to senior stakeholders. Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. Strong negotiation skills and the capability to deal firmly with external companies to manage projects and maintenance effectively. Desired: Up to and including Proclaim Technical Level 4 training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role. Creating new case types, database fields and correspondents. Screen design and intelligence. Using maths fields and tests to perform specific functions. Workflow maintenance including creation of linked actions, forms, secure documents, and master documents. Advanced Report training or equivalent practical experience of designing, amending and scheduling reports. Understanding of design and execution of SQL queries. Experience of designing and using auto routines. Import/Export routines. Task server configuration, scheduling, and troubleshooting. Familiarity with Proclaim v3.5 and its additional features. Experience of design and execution of Macros. Knowledge of Proclaim Accounts system and Sage accounting software. Experience of Personal Injury, Clinical Negligence, Medical Agency, and Costs Case types. Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing. HTML knowledge. Understanding of web services and multi-platform system interactions. Knowledge of Proclaim MI Warehouse Understanding of Proclaim A2A integration and maintenance. Experience of creating and maintaining Proclaim Secure Docs. A practical knowledge of Windows based networks including Active Directory and Exchange. Salary & Hours Salary of £40,000 - £50,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: Hybrid Working - Remote or hybrid working available 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Proclaim Developer, Case Management Developer, Law, Web Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.

Location The ONS operates a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations working between office and remote throughout the week. The locations for this role are Newport and Titchfield (Fareham). This role requires on-site attendance at this office location 3 days due to the nature of the role. The induction process for the role will be conducted in person. About the job Job summary The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. Are you innovative with the energy and motivation to lead exciting technical and cultural change? Would you thrive in an open, autonomous environment being an advocate for IT Service Management principles and processes and the benefits it can bring? If so, this could be the role for you. Our Digital Services (DS) Directorate develops and operates much of the technology and services that ONS uses to deliver. Demand for data and statistics are increasing, and DS has a critical role in enabling the business to meet these demands. We are seeking an experienced Senior IT Service Manager to join the Corporate IT & Services Division within the Digital Services (DS) Directorate. This is an exciting opportunity to lead high performing teams and shape the future of core IT services across the organisation. As a Senior IT Service Manager with a broad technical understanding, you will provide strategic direction and strong leadership to ensure the delivery of high quality, secure, reliable, and efficient services. You will be accountable for guiding your teams, setting priorities, and ensuring outputs meet organisational needs and expectations. You will also play a key role in aligning technology and service delivery with the ONS Technical Strategy. You will lead Change, Asset and Software Management as well as Governance and Audit compliance ensuring services are robust, well-governed and meet organisational standards. Your leadership will help drive continuous improvement, service excellence, and innovation that supports future strategic goals. Job description You will be responsible for setting the vision for the services that you own and for delivering the technical roadmap(s) for key teams within the Corporate IT & Services Division. Leading your teams you will be empowered to be creative whilst focusing on delivering a high-quality service to all your stakeholders. You will need to be both innovative and have the passion to lead changes from the front. You will collaborate with your colleagues in the IT Service Management profession, 3rd party suppliers, as well as internal Business and Technical stakeholders, developing and maintaining key relationships with all. Using your experience and expertise of service delivery and managing IT Services, you will be the escalation point for IT related incidents as well as facilitating Major IT Incidents. Leveraging ONS' IT Service Management Toolset, you will ensure incidents, requests and changes adhere to their support processes within service level agreements (SLA). You will effectively manage the balance between business as usual (BAU) activities and demands of Project Delivery. You will be responsible for collating and interpreting management information from various data sources for upward cascade. Responsibilities Collaborate across various Technical Support teams, 3rd party suppliers, Business Stakeholders and Senior Management, ensuring the IT Service Management processes are followed and relevant operational level agreement (OLA), Service level agreements (SLAs) or Key performance Indicators (KPIs) are met. Develop relationships with the Corporate Delivery Teams, playing a proactive role as a key stakeholder, ensuring minimal impact to live services you are responsible for. Present management information on the status and performance of the service to Senior Management and key stakeholders across the Business. Lead continuous improvement activities across all processes. Driving quality and productivity with a focus on automation where appropriate. Play an active role in wider communities of practice, identifying and sharing best practice. Give direction on which tools or methods to use and be experienced in meeting the needs of users across a variety of channels. Person specification Essential Criteria: Strategic Thinking - A strong leader, with a broad technical understanding, capable of leading teams of multiple disciplines. Who can support continuous improvement, and team development/performance. Stakeholder Relationship Management (IT operations) - A proactive individual with the ability to collaborate, communicate and influence across teams and organisational boundaries, including 3rd party suppliers. Business Analysis (IT operations) - Able to identify risks, owning and providing plans for mitigation, considering the impact on the wider organisation. Ownership & Initiative - A driven individual, that takes accountability for issues that occur, through to resolution and is proactive in searching for potential problems and analysing trends. User Focus - A real drive and passion for excellent user experience, employee enablement and continuous improvement.

Are you passionate about health, safety and operational excellence? UK Power Networks is looking for an experienced Operational Policy Engineer to join our dedicated Health and Safety team. Reporting directly to the Operational Safety Manager, you will play a crucial role in ensuring our network remains compliant, innovative, and safe. Based in any of our regional offices, including Cambridge, Borehamwood, Bury St Edmunds, London, Crawley, Maidstone or other locations, this is a permanent position with the opportunity to make a tangible impact across SPN, LPN and EPN regions. We offer a competitive salary based on your qualifications and experience: 11 kV SAP (with ONC) - 68,144; 33kV (with HNC) - 84,160; EHV/33kV SAP (with HNC) in more than one DNO - 99,127. All bandings come with a car or allowance and a 3% bonus. You'll also benefit from 23 days annual leave plus bank holidays, private medical cover, reservist leave, a generous personal pension plan with employer contributions up to 10%, tenancy loan deposit scheme, season ticket loan, tax-efficient Cycle to Work, Home & Tech, and Green Car Leasing schemes, occupational health support, access to discounts at hundreds of retailers, discounted gym membership and our Employee Assistance Programme. As an Operational Policy Engineer, your role will be pivotal in providing expert operational safety guidance to managers, staff, contractors and the public across all licensed areas, including UKPN Services. You will collaborate within the Operational Safety Team, delivering 'third line of defence' advice and acting as an authority on compliance. Your responsibilities will include preparing and reviewing operational procedures for both underground and overhead systems, supporting specialist areas such as portable generation, tower lines, live line work or interconnected systems, and deputising for the Designated Engineer when needed. You'll advise on Network Health & Safety, mediate queries regarding Distribution Safety Rules and procedures, develop and communicate new safety processes, and serve as a subject matter expert for serious incident investigations. Your engagement with the wider business and Union Safety Representatives will involve participation in Health, Safety & Environment Committees and relevant working groups. You'll help implement the SHE strategy, develop high-class training for operational staff and contractors, and support the Worker Accreditation Process alongside technical assessment teams. In addition, you'll liaise with Asset Management to ensure maintenance and asset replacement activities meet safety requirements, offer procurement advice, and participate in strategic innovation projects to enhance safety for all. The role requires you to be a key member of the SHE team, working directly with management and representing UK Power Networks at operational and senior levels, including with external suppliers and stakeholders. You will have the opportunity to deputise for the Operational Safety Manager and fulfil Designated Engineer requirements when necessary, with travel expected between all business sites and locations. We're looking for an engineer with current or previous Full 11 kV SAP (with ONC) or minimum of 33kV (with HNC), or EHV/33kV SAP (with HNC) in more than one DNO. You should hold ONC/HNC in Electrical Engineering, an IOSH Managing Safely certificate, and be working towards or hold a NEBOSH Certificate. An OHSAS 18001/ISO 45001 Internal Auditor qualification is advantageous. Membership of IET and/or IOSH is desirable, as is Authorising Engineers status. Experience in safety inspections, audits, and IT software packages (SAP, Office, ADMS) is required. A valid UK driving licence is essential. Take your next step in your engineering career with UK Power Networks and help shape the future of operational safety. Applications close on 19/04/2026. Apply now and take charge of safety excellence. By clicking apply you can view the full job description.

Moorepay is transforming. We are a trusted leader in UK Payroll and HR solutions, but we aren't resting on our history. We are embarking on a major digital transformation to redefine how businesses manage their most important asset: their people. As the Principal Software Solutions Architect, you'll be the technical authority responsible for defining, governing, and evolving the end-to-end architecture of our "AI First" platform, ensuring architectural consistency, secure-by-design principles, and long-term scalability across all engineering squads. Working closely with the Engineering Manager, Cloud & Platform Engineering Lead, and Product leadership, this role shapes our architectural strategy, drives technical excellence, and provides deep guidance to multiple autonomous squads as we scale towards high-performing, cloud-native teams. The Architect balances hands-on solution design, strategic planning, technical oversight, and stakeholder collaboration to keep the platform robust, secure, and ready for future growth. This role defines the architectural backbone that enables the entire engineering organisation to scale effectively. As we transition to multiple autonomous squads, you will ensure our systems remain leading edge, secure, resilient, and consistent enabling rapid product delivery while maintaining high standards of engineering excellence. You will leave an enduring impact on the platform's foundations, influencing everything from service boundaries to reliability strategies and cloud platform design. This is a full time, permanent role working on a hybrid basis with 3 days per week in Manchester. Key Responsibilities: Team Leadership & Scaling Define and maintain the technical architecture vision and roadmap across all squads. Ensure alignment of architecture with business goals, engineering strategy, and long-term scalability. Drive system-wide architectural decisions, providing clear technical direction for squads. Evaluate emerging technologies and propose solutions that improve scalability, performance, and developer productivity. Mentor senior engineers and influence technical leaders across the organisation. Secure-by-Design & Compliance Embed secure-by-design principles into architectural decisions. Ensure threat modelling is performed for new features and major changes. Champion secure coding standards and integration of security testing into the delivery pipeline. Collaborate with security and compliance stakeholders to ensure solutions meet regulatory and governance requirements. Promote design patterns that minimise risk across distributed systems. Solution Design & Governance Own the end-to-end architectural design for major platform components and new product capabilities, with a focus on AI First. Work closely with Engineering Manager and Engineering Team Leads to ensure solutions are consistent, secure, and scalable. Lead architecture reviews and ensure adherence to design standards, technical patterns, and best practices. Produce solution blueprints, reference architectures, and technical documentation. Validate that all solutions support operational excellence, reliability, and maintainability. Cloud, Infrastructure, and Platform Architecture Define scalable service-based architectures leveraging cloud-native patterns. Work with the Lead SRE to ensure architectural designs account for: Observability (metrics, logs, tracing) Reliability (SLIs, SLOs, failover) CI/CD automation Infrastructure as code and environment design Drive optimisation of compute, storage, and network resources across cloud platforms (Azure/AWS). Engineering Collaboration & Technical Enablement Partner with Engineering Manager to ensure squads have clear architectural guidance. Support teams in breaking down complex technical problems into executable, scalable solutions. Provide architectural input into backlog refinement, release planning, and prioritisation. Act as the primary facilitator for cross-team architectural decision-making. Communicate architectural decisions, trade-offs, and risks to both technical and non-technical stakeholders. Continuous Improvement & Technology Standards Define and maintain engineering standards, reusable patterns, and architectural principles. Champion continuous improvement across code quality, security, performance, and operational readiness. Foster a culture of technical excellence, experimentation, and innovation. Skills & Experience Essential: Proven experience as a Principal Architect, Solutions Architect, or Senior Engineer leading architectural decisions in complex systems. Strong understanding of AI technologies such as agents and models for both accelerated design & delivery as well as delivery of product capabilities. Strong background in cloud-native architectures (microservices, event-driven, distributed systems). Deep understanding of secure-by-design principles, threat modelling, cryptography basics, and modern security practices. Experience with API design, integration patterns, and domain-driven design (DDD) and Event Driven Design. Ability to influence without authority and collaborate effectively across engineering, SRE, product, and leadership teams. Exceptional communication skills, capable of simplifying complex technical topics for diverse stakeholders. Extensive experience with modern programming platforms and frameworks (e.g., Node.js, C# .NET, React). Strong grounding in cloud platforms (AWS/Azure), including networking, identity, observability, and cost optimisation. Desirable: Experience designing solutions in regulated or compliance-driven industries. Background in DevOps, platform engineering, or SRE practices. Experience scaling architectures to support high-growth environments. Certification in cloud or architecture frameworks (AWS SA Pro, Azure Architect Expert, TOGAF, etc.).

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting into the IT Architecture team, the purpose of this role is to lead in designing, planning, and delivering solutions in collaboration with our Innovation & Digital Office and the business streams. Some of these solutions will be derived from innovation ideas that are being generated within the business. You'll work closely with other Architects, and Innovation Managers to ensure new solutions address a business problem whilst adhering to our architectural design and enterprise strategy. In order to accelerate time to market, you will utilise approaches such as buy before build and a rapid agile delivery. Using both minimum viable product and iterative principals the role is responsible in delivering solutions at speed into the business, utilising a 'cloud first' strategy. You must be both technically proficient and solution focussed, motivated by finding coherent and strategic solutions to complex business. You will have a track record of innovation and be able to demonstrate examples of using creativity and technical knowledge to achieve successful business outcomes through an engaging and consultative approach. In this role you'll: Be responsible for leading the design, and technical delivery of prototypes and digital products within an agile squad. Participate in the discovery of new opportunities, turning problems statements into business outcome driven technical proposals. Solve problems using creative approaches and emerging technologies. Be comfortable learning, and becoming a subject matter expert within, an assigned business domain. Collaborate with Enterprise Architects, Integration Architects and Cloud Architects to build coherent systems within our IT environments. Work alongside Business Analysts and UX Designers supporting the gathering and validating of requirements, user journeys and user experience. Contribute to the growth of the IT Architecture function and its practices, ensuring that Architecture is, and is recognised as, a valuable asset to BDO. Contribute and adhere to technical, delivery, and service governance standards whilst designing solutions. Adhere to change processes and produce high quality technical documentation. You'll be someone with: Exceptional verbal and written communication, including presentation skills. Able to communicate to stakeholders at all levels of the organisation and 3rd parties. Experience working with the following technologies: JavaScript, React, C# .NET, Python, SQL, APIs, Azure, Power Platform, SaaS, PaaS, IaC. Exposure to and understanding of emerging technologies e.g. AI, LLMs, Machine Learning, NLP, MCP etc. Experience in architecture and software development methodologies, and design techniques e.g. Agile, C4, UML, TOGAF, Microsoft Well-Architected Framework, design patterns. Experience using modern tools in support of delivery: e.g. Azure DevOps, LeanIX, Lucidchart, Figma, Balsamiq, M365. Excellent understanding of public cloud hosted infrastructure and application integrations. Experience in building Minimal Viable Products (MVP) and working with product teams. Experience evaluating and working with SaaS products. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO.

We are currently recruiting for a Field Support Analyst to deliver efficient and effective IT field support to Willmott Dixon's business. This role will include supporting the Interiors London Office and the Ecoworld London Office (EWL). This role will focus on support at these locations with a requirement for at least 1 day on site at our EWL location (possibly split to 2 half days) and the remainder of time in our Interiors office and sites.This role is essential for ensuring smooth IT operations and customer satisfaction across the region. The Interiors office and the EWL Office has a requirement for someone on site by 08:30am to ensure there is support for morning meetings and any issues that may arise prior to these. What are the indicators of success in my role? I provide timely and effective local end-user support for all IT systems, including desktop hardware/software, video conferencing equipment, mobile communications, and new site setups. I take ownership of IT issues and collaborate with the central IT team to implement cost-effective, fit-for-purpose solutions. I ensure adherence to legal and legislative IT requirements. I maintain accurate regional hardware asset registers. I function as a conduit of information between my region and the Service Delivery team. I manage incident tickets per the Incident Management process, ensuring accurate and informative updates. I plan, manage, and communicate my weekly movement plan to support managers. I contribute to key tasks and issues as part of annual objectives. I cover other office sites as required by the business needs. What do I do? Customer: I understand my customers' needs and motivations, adapting my approach accordingly. I capture feedback from customers and stakeholders to gauge satisfaction with my and my team's services, making necessary adjustments. I build strong relationships to support the digital upskilling of our people. I ensure my team adopts a customer-first approach and provides them with the necessary skills for success. I set a high standard for customer engagement and advocacy, delivering services that support customer needs and inform IT Service objectives. I align with the company strategy and work closely with the business and IT to achieve common goals. Collaborate: I work with IT teams and the wider organization to deliver outstanding service. I share and encourage the sharing of information and best practices. I build and maintain good relationships across the organization. I collaborate with wider teams to resolve major issues and conflicts. Performance Metrics: I manage and monitor key performance indicators (KPIs) for various processes and services, identifying areas for improvement. I ensure adequate resources, consistency, and quality to achieve or exceed KPIs. Documentation and Reporting: I maintain processes and provide regular reports to management and stakeholders on process performance, compliance, and exceptions. I create high-quality documentation to clarify roles and responsibilities. I maintain run books and knowledge articles to a high standard. I monitor and report on overall operational service health and identify improvement opportunities. I ensure adherence to IT processes, policies, and procedures, promoting discipline and structure in operational delivery. I manage internal and external audits to achieve compliance through regular monitoring, reporting, and up-to-date documentation. Personal Effectiveness: I provide timely solutions to problems with an objective and proactive approach. I recognize my strengths and limitations, leveraging strengths and mitigating limitations. I communicate effectively, listen actively, and tackle difficult conversations appropriately. I adapt to different people and manage relationships effectively. I plan ahead, see the bigger picture, and manage performance expectations. I work well as part of a team and enjoy achieving common goals. I identify and manage risks and opportunities. I embody IT behaviours and maintain professionalism. I make key decisions and continually develop personal and technical effectiveness. I meet deadlines without prompting. Skills, Qualifications, and Memberships Essential: Windows 11 certification Office 365 experience Active Directory experience Strong customer service skills Proactive and effective communicator (written and verbal) Full driving license Willingness to travel Desirable: ITIL V4 certification MBCS certification SCCM or Autopilot knowledge Attributes: I regularly reflect on my experiences and performance, constantly seeking improvement. I model behaviour that shows respect, helpfulness, and cooperation. I respond positively and resiliently to setbacks. I manage multiple demands without losing focus or energy. I promptly recognize changes in circumstances and adjust plans accordingly. I take personal responsibility for making things happen and overcoming barriers. I prioritize and plan to deliver agreed objectives. I present plans clearly, concisely, and accurately to ensure understanding.

1 and 2 Line Support Engineer Aylesbury£25,000 to £30,000 + Benefits including 10% Pension, free parking. This is a fantastic opportunity for you, a 1 and 2 Line Support Engineer, Technical Support Engineer, Technical Support Officer, IT Support Engineer, to join a truly fabulous organisation - full details on application. Working closely with the IT Manager, you will be responsible for providing full IT Support and ensuring the smooth running of the infrastructure at all times. Also, to help the organastion to keep on top of its ever-changing IT requirements. As the 1 and 2 Line Support Engineer, you will be responsible for: Provide 1st line IT support via phone, email and service desk Log, prioritise and resolve support tickets Troubleshoot hardware, software and network issues Administer Microsoft 365 and Active Directory user accounts Configure and deploy PCs, laptops, printers and mobile devices Support ePOS and payment systems Diagnose basic network and connectivity problems Work with third-party providers on escalated issues Maintain IT documentation and asset records Provide occasional IT support for events In order to be successful in your application for the 1 and 2 Line Support Engineer position - Technical Support post, you should have: At least 3 year's experience in an IT support role Strong Windows 10/11 and Microsoft 365 experience Active Directory administration skills Basic networking knowledge (DNS, DHCP, troubleshooting) Excellent communication and customer service skills A methodical, organised approach A positive, helpful attitude Essential: Full UK driving licence and access to your own vehicle.If you are a 1 and 2 Line Support Engineer, IT Support Engineer, or similar, looking for an exciting new opportunity for a fantastic organisation, please send your CV to me today as this position will go quickly.

Role Purpose: We are looking for a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance or willingness to apply will be required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PC's, Laptops, Printers, Servers, relevant network support and retail equipment and associated peripherals. Complete customer rebuilds and configuration to desk Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or un-planned absence. Achieve the dynamic KPI targets set for your role. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real time and gain full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time by way of accurate and quality updates. This will also include the completion of any part movements and RMA generation. Will be able to carry out IMAC projects with little supervision and lead as and when required. Will embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard. Carry out any other reasonable request from your line management. Participate in 24/7 coverage via a rota system. Work a certain amount of overtime when required to do so. Practice 'Quick Win' processes. Act as a mentor to other engineers when required. Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace Will maintain company assets to keep them in good working order and good general condition. Be familiar with customer policies and processes where applicable. Skills and experience: Must always be professional and presentable. Must have a full UK driving licence. Must have excellent customer facing skills. Will be required to be self-motivated with good organisational skills, and can work unsupervised. Must possess or can obtain relevant technical certifications. Must possess at least the CompTIA A+, CompTIA Server+ qualifications or have the equivalent knowledge / experience. Must possess the ability to work at height and undertake varied manual handling activities. Will display positive behaviours which support team productivity. Must have a high standard of communication and inter-personal skills to support colleagues and team members. Why Join Us? Work with a supportive and skilled team across diverse client environments. Gain exposure to a wide range of technologies and industries. Opportunities for professional development and certification. Be part of a company that values innovation, reliability, and customer satisfaction.

Job Title: Senior IT Technician Location: Waterlooville, Hampshire Salary: 27,780 per annum Job Type: Permanent, Full time, 52 weeks per year Working Hours: 37 hours per week, Monday to Thursday 08.30am-16.30pm and Friday 08.30am to 15.30pm (unpaid lunch break of 30 mins each day) About the role: The Governors are seeking to appoint a Senior IT Technician to join our hardworking, committed and enthusiastic IT Support team. The Senior IT Technician's role is to support the IT Support Team in the day-to-day delivery of high-quality IT services to the school. Working as part of a small team supporting a Secondary school and Sixth form college in Waterlooville and two primary schools in Portsmouth, our team supports 2,000 users and 1,200 windows devices, network infrastructure, printers, photocopiers and classroom equipment as well as CCTV, telephone system and sound and lighting equipment. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. Key Responsibilities: The primary responsibilities of the role are: Network Maintenance - You will maintain network integrity and security by managing user lifecycles through Active Directory and Office 365, performing routine hardware maintenance, and overseeing firewall policies and system imaging to ensure a stable, updated environment. IT Support Helpdesk - You will manage and configure a diverse range of school-wide systems, spanning core networking, security, MDM, and multimedia while ensuring all support incidents and change requests are documented in strict accordance with team SLAs. Take ownership of support incidents - You will provide proactive, friendly technical support by efficiently managing the full ticket lifecycle from active listening and rapid resolution to clear communication and escalation when necessary, ensuring high user satisfaction. Asset Management - You will be responsible for the full lifecycle of IT and A/V infrastructure, from high-standard installation and inventory management to proactive maintenance and warranty support. Other IT Responsibilities such as setting up and operating AV equipment, assisting with out of hours school events and more. Please note this is not an exhaustive list and a full information pack with a full list of responsibilities can be found on our website. About You: Essential: 4 GCSEs (or equivalent) C and above (including Maths and English) Level 3 (or equivalent) in IT Infrastructure (or similar) Ability to work in sympathy with the ethos of the school Good verbal and written communication skills and ability to relate well to children and adults Ability to effectively use ICT packages (Office Suite and email) Displays commitment to the protection and safeguarding of children and young people Excellent communication skills Well-developed interpersonal skills Confidence Ability to see a project or task through to a successful conclusion Imagination and vision Strong commitment to team- working and partnership The following would be desirable: Knowledge of IT systems and software Ability to use relevant equipment / resources and technology A level education or beyond Willingness to train as Fire Warden/First aider The duties and responsibilities in this job description are not restrictive and the post-holder will be required to undertake other reasonable duties as requested by the line manager. Please note all staff will be required to complete and obtain a clear Enhanced DBS Benefits: Generous pension scheme Access to the canteen serving delicious home made hot and cold food An active staff association which organises staff socials throughout the year and an emphasis on staff well-being Additional Information: Closing date: Sunday 22nd February 2026 5pm Interviews: Week commencing 23rd February 2026 Please note that once you have applied for the role you will be sent an email with an application form to fill in. This form will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with previous job titles and experience of; IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, Support Engineer, Support Technician, Desk Support, IT Support Technician, IT Support Engineer, may also be considered for this role.

GC144: IT Project Manager Location: Fairford Salary: £55,000 pa Overview: First Military Recruitment are currently seeking an IT Project Manager on behalf of our client. We strongly encourage applications from ex-military personnel; however, all candidates will be considered. The successful candidate will help shape and deliver our client s vision and strategy through robust financial and technical planning. Strategic Contribution: Shape and deliver the Company s vision and strategy through robust financial and technological planning. Capability: Build and maintain first-class Finance and IT capabilities that support our client and their associated entities. Financial Leadership: Direct and manage the Company s finances, including budgeting, forecasting, and stewardship of assets. Reporting & Insight: Develop and sustain accurate and timely financial, operational and KPI reporting, supporting decision-making across the business. IT Systems & Software: Oversee the selection, implementation, and lifecycle management of core business systems and software, ensuring they are fit-for-purpose, secure, and deliver value. Cybersecurity & Data Integrity: Protect the organisation s digital assets and data through appropriate governance, controls, and compliance measures. Operational Environment: Create a business and IT environment that protects and optimises the Company s assets financial, physical, and digital. People & Culture: Support the development of a corporate culture and value set that empowers and protects employees and volunteers. Stakeholder Engagement: Foster effective communication and collaboration with internal and external customers, suppliers, and partners. Team Development: Recruit, support, develop, and manage the performance of a high-performing Finance & IT team. Continuous Improvement: Demonstrate, confirm, and review Finance and IT tasks, processes, and deliverables to drive efficiency and innovation. Responsibilities: Leading on the design and implementation of the Company IT and Comms planning, including for Business Continuity. Project Managing all Company and event IT projects including feasibility assessments, system updates, upgrades, risk management, laydown plans and contingency plans. Project manage the IT infrastructure installation of their events. Developing and implementing IT policy and best practice guides for the organisation. Overseeing the training for new and existing staff and, if required, volunteers on systems and software. Ensuring software licensing laws are followed and in place. Lead on GDPR Policy and Practices for the Group. Cybersecurity: Conducting regular system audits and checks on network and data security, ensuring backup procedures are adequate, organising regular penetration testing and following up on recommended actions. Identifying, proposing, and delivering on opportunities to improve and update software and systems. Designing and delivering, in conjunction with the HR Manager, training programs and workshops for staff and volunteers. Lead on appropriate usage of AI within the business. Manage the external stakeholder relationship with all IT providers including Allow Me. Management of IP Telephony. Lead a team including volunteers, employees and suppliers and consultants to plan and deliver the event infrastructure. Responsible for the Infrastructure Continual Improvement Process within IT&C. Competencies: Education: A Level or equivalent standard of education (desirable). Knowledge: Experience working in IT operations. Experience in Cisco configuration (or alternative). Excellent project management skills and strong ability to prioritize. Strong critical thinking and decision-making skills. Experience leading and managing event/greenfield site IT projects. Stakeholder management. IT infrastructure and operations best practices including security, network and systems administration, databases and data storage systems, and phone systems. Skills: Leadership and Management (essential) Verbal communication (essential) Organisation and time management (essential) Ability to work under pressure and to tight deadlines (essential) Numerate and literate with attention to detail (essential) Relationship management (essential) Negotiation skills (essential) Qualities: Trust Safety Innovation Excellence Team Spirit GC144: IT Project Manager Location: Fairford Salary: £55,000 pa

Adecco are pleased to be recruiting for a MEM Laptop Refresh Engineer to work within the Thames Valley Police Force Are you ready to play a crucial role in enhancing the technological landscape of public services? Our client is seeking a dynamic MEM Laptop Refresh Engineer to support Thames Valley Police and Hampshire Constabulary in transitioning to a modern device management model. If you have a passion for technology and a knack for customer service, this temporary position might be the perfect fit for you! Contract Details: Contract: Temporary ongoing Working hours: 09:30 - 16:30, 37 hours per week Monday to Friday Salary: 250 per day Umbrella Security / Vetting Requirements: Must pass police vetting you will need to have been with in the UK continually for a minimum of 3 years Role Overview: As a MEM Laptop Refresh Engineer, you will be instrumental in migrating laptops from SCCM Device Management with Office 2016 to Microsoft Endpoint Manager (MEM), Intune, and Office 365. Your efforts will ensure that officers and staff have the tools they need to perform their duties effectively. Key Responsibilities: Collaborate in teams of two across multiple police sites in the Hampshire and Thames Valley region. Manage daily appointments and site visits using the in-house booking system. Assist users by: - Swapping legacy laptops for new MEM-based devices, ensuring smooth enrolment and first login. - Wiping and re-enrolling existing devices that meet hardware specifications. Ensure users complete the minimum handover checklist, including mandatory software installations and OneDrive syncing. Maintain accurate records of timekeeping, appointment attendance, stock levels, and any technical incidents encountered. Manage and account for laptop stock using the organisation's CMDB and Asset Register. Provide basic troubleshooting and user support with Local Admin accounts. Skills & Experience Requirements: Experience with MEM/Intune, SCCM, Azure AD, or Windows Autopilot. Strong understanding of modern device management principles. Excellent customer service and communication skills. Ability to work onsite across multiple locations. Full UK driving licence is essential. Ability to lift and transport laptop stock. Comfortable working in varied police environments (stations, offices, operational sites). If you're excited to contribute to a vital mission and have the skills we're looking for, we'd love to hear from you! Apply now and become a part of a team that values innovation, collaboration, and community service. Join us in making a difference! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: We're looking for a Technical Security Specialist to join the Loss Prevention team here at TJX Europe! As a Technical Security Specialist you will handle all Technical and Physical Security projects across the business, in order to protect the Associates, Assets and Brand of TJX Europe. This is achieved through project management skills, business partnering both internally and externally, strong influencing skills and advanced levels of technical expertise! This role is field based, with up to 50% travel expected. Key Responsibilities Effectively lead Physical Security projects of varying scale and complexity, ensuring all project objectives (budget, timeline, resource) are met. Build and maintain strong and engaging partnerships with key stakeholders and other Project Managers. Lead others including Construction, IT, field Loss Prevention, Finance, HR and 3rd party security integrators to achieve project goals. Using technical software and specialist knowledge of systems, equipment and risks, design appropriate Physical Security systems to ensure consistency across TJX, be these new stores, remodels, relocations or one-off buildings. Coordinate the installation of Physical Security systems in TJXE buildings. From, attending sites, conducting meetings, leading the project through to conclusion, conducting handovers and ensuring all systems and products are configured as per the Concept Description and are operating properly. Handle exceptions and provide solutions to facilitate timeframes being met. Ensure all technical equipment and systems deployed are to TJX standard, appropriate and fit for purpose. Combine specialist technical security and IT networking knowledge to partner with TJX IT to ensure systems are performing as expected, with limited down time, providing solutions where needed. Regularly conduct Health checks to ensure the stability and consistency of key Systems, especially those on the Genetec platform, such as, CCTV, Access Control, Intruder Alarms, Intercoms and Public Announcements. Assist the management of all TJX Europe Physical and Technical Security systems in designated countries on a day-to-day basis, facilitating discussion and meetings between sites and 3rd party Account managers and engineers as appropriate. Provide on-site/remote support as required. Partner with finance to verify relevant Capex and Purchase Orders, ensuring that expenditure is within appropriate budget and raising issues. Interrogate relevant invoices in accordance with purchasing policy ensuring all charges from service providers are accurate and reflect completed works. Identify areas of risk to the business, research new or innovative technical solutions, develop cases, produce presentations and financial justification. Run Proof of Concept trials where required to prove technologies meet the required objective and provide analysis along with conclusions and recommendations. Develop Upgrade strategies to ensure maximum return on investment is gained from physical security assets Work with key internal partners and suppliers to develop, build and keep updated user guides and training materials, regarding use of all physical security systems. Provide demonstrations of new equipment / technologies and ongoing support to up skill all relevant business partners to ensure their safe and effective use. Be conversant with all relevant country Laws and Legislation, including partnering with local Works Councils, raising potential legislation breaches and work with other functions to resolve Write System Concept Descriptions, User Guides, IT Knowledge Articles etc. Maintain own knowledge on new and emerging technology and innovation, finding opportunities to innovate and digitalise Handles expectations within workflow at all levels to update on progress. Can think future to ensure risks or derailers are identified early and prioritised. Key skills, knowledge & experience Suitable experience working in a role based in Physical/Technical Security/IT Systems/Project Management. Knowledge of Physical and Technical Security Systems, including but not limited to: IP Networked CCTV, Intruder Alarms, EAS systems and Access Control - Knowledge of the Genetec platform a distinct advantage OR Knowledge of IT Systems, including : Networking, Federated systems, VLANs etc A recognized Project Management qualification or proven relevant experience Experience in understanding complexity of working across multiple jurisdictions Good interpersonal skills with ability to communicate technical knowledge to business partners with varying degrees of understanding Well organised and able to work to tight timeframes, act on own initiative in a logical and decisive manner A creative problem solver and team builder Ability to lead and deliver results through others with a high degree of integrity Strong PC Skills (Microsoft Office Applications, CAD advantageous) If English is birth language, then a language skill in German, Polish, Dutch or Spanish would be advantageous Full UK / European Driving Licence and willing to travel internationally, plus in-country. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB

IT Technician Wandsworth, London 32,500 + 30 days holiday + Bank Holidays + Pension + Life Insurance Excellent opportunity for an IT Technician looking for a varied, hands-on role within a supportive school environment, where you will play a key part in maintaining and improving day-to-day IT operations. This organisation operates within the education sector and has built a strong reputation for delivering outstanding outcomes within a nurturing and inclusive environment. They are well-established and place a strong emphasis on staff wellbeing, collaboration and long-term development. This role will see you acting as the primary on-site IT support, working closely with the Head of IT and external providers. You will be responsible for handling support requests, maintaining systems and devices, and ensuring the smooth running of classroom and administrative technology across the school. The ideal candidate will have experience providing IT support in a multi-user environment, with knowledge of Microsoft 365 and a broad understanding of both Windows and Apple systems. You will be a strong communicator, comfortable supporting users of varying technical ability, and keen to develop your skills further. This is a fantastic opportunity to join a forward-thinking organisation where you can contribute to IT improvement projects, gain exposure to a wide range of technologies and enjoy a positive, community-focused working environment. The Role: IT Technician providing first-line and some second-line support across the school Manage and respond to support requests, troubleshooting hardware, software and connectivity issues Support Microsoft 365, Active Directory and user account administration Assist with Apple device management using MDM tools such as Jamf and Apple School Manager Support classroom and AV technology including iPads, projectors, smartboards and audio systems Assist with IT setup for school events such as assemblies and performances Monitor systems, backups and network alerts, escalating issues where required Maintain IT asset inventory and documentation, supporting hardware lifecycle management Contribute to IT improvement projects and system upgrades Onsite role in Wandsworth The Person: Experience in an IT support or IT Technician role within a multi-user environment Knowledge of Microsoft 365, Windows and Apple operating systems Strong troubleshooting skills with a logical and methodical approach Ability to learn new systems and technologies quickly Experience within education or a similar environment is desirable Based within a commutable distance of Wandsworth and happy to work onsite Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Due to business growth an exciting opportunity for an IT & Digital Support Specialist has arisen to work for a fast-paced manufacturing business, joining a vibrant and friendly team. The role offers variety across 1st & 2nd Line Support and Digital projects. Job Description: Support the business by delivering effective first and second line IT support across all teams Collaborate with our IT support partner to ensure escalation of complex issues and effective delivery of third-line support services Liaise with Group IT support on Group related services and issues Maintain, monitor and improve IT systems, hardware, software, and digital platforms Contribute to the continuous improvement of processes, security, and user experience Provide advice and training to users on use of core Microsoft and other application packages Provide an efficient and user focused IT support service Escalate complex incidents to the IT and Digital Manager or external support partners as required Support IT elements of employee onboarding and offboarding, ensuring timely provisioning and revocation of access Install, configure, deploy and maintain hardware and software including servers, desktops, laptops, tablets, printers, firewalls, routers, switches, telephone systems and mobile devices Maintain the company IT asset register, including management of warranties and licences Record and manage incidents and service requests Perform routine maintenance on IT systems, ensuring reliability and security Support the monitoring and management of backups, updates, and patching Assist in maintaining cloud platforms (Microsoft 365, Azure AD, SharePoint, Teams etc.) Ensure effective cybersecurity controls are followed (MFA, password policies, device compliance) Support the management of licensing, renewals and IT contracts Assist with the running and development of digital platforms, including Microsoft 365, CRM, ERP, PIM, Digital Asset Management and HR platforms Support and assist with digitisation projects such as system customisations, workflow automation, data migrations, and third party integrations Assist with building forms, workflows and process enhancements using Microsoft 365 and other tools Provide testing and user training for new digital solutions and business processes Research and evaluate hardware, software and cloud solutions to ensure the business adopts cost-effective, reliable, and fit-for-purpose technologies Candidate Requirements: Relevant IT-related qualification or degree (e.g. Level 3 IT diploma, CompTIA A+, Network+, Microsoft certifications) A levels / O levels / GCSE qualifications Additional cybersecurity, networking or cloud training - Desirable Minimum 3 - 5 years' experience in a role providing first and second line support - Essential Experience administering and supporting Microsoft 365 and Windows environments - Essential Proven troubleshooting and diagnostic skills - Essential Experience supporting digital or IT improvement projects - Desirable Experience with CRM or business systems - Desirable Strong understanding of IT fundamentals - Essential Ability to diagnose and resolve technical issues - Essential Excellent communication and customer service skills - Essential Knowledge of Microsoft 365 - Essential Awareness of cybersecurity best practices - Desirable Basic networking knowledge - Essential Experience with Power Automate / Power Apps - Desirable Experience with Microsoft dynamics-based CRM systems - Desirable Understanding of endpoint security tools and secure IT practices This role is commutable from: Stone, Stafford, Hixon, Longton, Newcastle under Lyme, Stoke on Trent, Uttoxeter, Leek and surrounding areas This role would suit candidates with the following experience: IT Support, Systems Support, Systems Administration, 1st & 2nd Line Support Hours: Monday Friday 9:00 am 5:00 pm, 1 hour Lunch Salary: £35,000 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region

IT Support Engineer Ashford Our client is looking for a hands-on IT Support Engineer to join their growing IT team and support the stability, security, and performance of their core technology environment. Reporting to the IT Manager, this role combines infrastructure management and technical support, ensuring business systems run efficiently while delivering a high-quality user experience across the organisation. As an IT Support Engineer for this role, you will live locally to Ashford and be able to commute daily, time limited right to work will not be considered. Up to 35,000/annum 25+8 days holiday plus your Birthday off Hybrid 10% bonus - profit related Holiday Purchase - 5 days Generous Company contribution salary-sacrifice pension scheme Life Assurance 4x basic salary Holiday purchase scheme (up to 5 days), birthday day off etc Key Responsibilities Support and maintain servers, networks, and storage infrastructure Provide escalated technical support across hardware, software, and systems Administer Microsoft 365, Windows Server, and VMware / ESXi environments Assist with cloud platforms (AWS / Azure) and infrastructure optimisation Implement security best practices, backups, and disaster recovery procedures Support hardware deployments, asset management, and documentation Mentor junior team members and contribute to the continuous improvement of support processes. Skills Required Team player with a 'can do' attitude, happy to be hands on Strong experience with Microsoft 365, Windows Server, and VMware Knowledge of Azure is essential - Linux (Ubuntu) and AWS is a nice to have Understanding of networking, storage (NAS/SAN), and security principles Experience with backup and disaster recovery solution. This is an excellent opportunity for an IT Support Engineer who enjoys solving complex technical challenges and improving IT infrastructure performance. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. We'd appreciate a CV in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

Role Title: Hardware Asset Manager Duration: contract to run until 30/09/2026 Location: Coventry, Hybrid 1 day per month onsite Rate: up to 312.80 p/d Umbrella inside IR35 What You'll Be Doing The role will be responsible for the effective delivery of IT Software and Hardware Asset and License Management across IT, using an ITIL framework. You will be a senior lead in defining, implementing, maintaining and continuously improving the IT Asset (ITAM) services, ensuring efficient creation, maintenance and management of the Asset and Configuration Management Data Base (AMDB & CMDB) and CMS tools including: Definition, Creation and Implementation of effective processes and controls for Software and Hardware Asset and License Management. Enforce and enhance policies, processes and procedures for Software and Hardware Asset Management. Ensure the AMDB and CMDB is definitive, up-to-date, accurate and the correct source for all IT Infrastructure hardware and applications. Auditing and verifying the integrity of the CMDB, to identify issues with, and improve processes associated to the update of system records. Monitors and reports on the Software and Hardware Asset and License Management processes effectiveness and efficiency and recommends improvements as part of a continual service improvement programme. Development and maintenance of the Software and Hardware Asset Management plans. Identification, classification and specification of all Software and Hardware Asset and configuration items (CIs) with their relationships to other CI's. Identification of ownership and accountability for management for all Software and Hardware Asset CI's within the AMDB and CMDB. Lifecycle management and status accounting for all Software and Hardware Assets Items. Other activities will include: Support and Management of any assigned resources. Working with IT Services to ensure the requirements for new services and technology introduced to the business are understood and successfully implemented within the CMDB. Management and enhancement of toolsets for Software and Hardware. Development and production of regular reporting. Professional qualifications or essential experience required: Ideally ITIL foundation plus other relevant ITIL intermediate level qualifications. Extensive knowledge of IT Software and Hardware Asset Management and Contract and License management principles, processes, standards, new and evolving best practices. Significant experience in an IT Service environment, ideally with experience in a financial organisation. Proven experience of establishing and improving IT Asset and Configuration Management Processes. Operational and best practice experience of the ServiceNow and SNOW toolsets deployment and management, with CMDB schema ideally using the CSDM model with best practice Experience in the development of automated data interfaces to update the CMDB, and the normalisation of data for Software and Hardware. Knowledge of ServiceNow discovery with the application of best practices. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Job Title: IT Infrastructure Technician Location: Bristol Pay Range/details: Competitive salary Contract Type: Permanent We are seeking an experienced IT Infrastructure Technician to join a fast-paced and dynamic IT department. The IT Infrastructure Technician will play a key role in supporting the business by delivering effective IT solutions, maintaining infrastructure, and building strong relationships with employees, partners and suppliers. This is an excellent opportunity for an IT Infrastructure Technician looking to develop their skills across a broad range of technologies in a collaborative environment. Key Responsibilities - IT Infrastructure Technician Installing and configuring software onto new hardware and equipment Re-imaging devices and enrolling new users and systems Providing technical support to staff via face-to-face, telephone and email Managing and prioritising IT support tickets Troubleshooting system and network issues, diagnosing faults and implementing fixes Managing IT assets including Windows devices and mobile devices Supporting IT infrastructure including communication systems and software contracts Assisting with IT budget tracking and procurement of equipment Maintaining documentation including knowledge base and audit records Supporting upgrades, rollouts and business-wide IT projects Managing starters and leavers processes Supporting Cyber Essentials compliance and certification Providing guidance and support to junior team members or apprentices Liaising with external suppliers and supporting international branches Qualifications & Requirements - IT Infrastructure Technician Level 3 IT qualification or equivalent experience Level 4 qualification or degree in a relevant field desirable Experience with Microsoft technologies including Entra, Intune, SharePoint and Microsoft 365 Familiarity with Apple Business Manager Experience in on-premises, hybrid and cloud environments Minimum of 3 years' experience in an IT support or helpdesk role Strong troubleshooting and problem-solving skills Good communication skills with the ability to build relationships across all levels Organised, reliable and able to work independently Experience with PowerShell beneficial but not essential What we can offer - IT Infrastructure Technician Competitive salary Opportunity to work in a collaborative and supportive IT team Exposure to a wide range of technologies and systems Ongoing training and development opportunities Career progression within a growing organisation For more information on this role, please contact Charlie Boulton on (phone number removed) or send a copy of your CV to (url removed) Candidates who are currently an IT Technician, IT Support Engineer, Infrastructure Engineer, Helpdesk Analyst, or Systems Administrator may be suitable for this position For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

We are currently recruiting for a Field Support Analyst to deliver efficient and effective IT field support to Willmott Dixon's business. This role will include supporting the Interiors London Office and the Ecoworld London Office (EWL). This role will focus on support at these locations with a requirement for at least 1 day on site at our EWL location (possibly split to 2 half days) and the remainder of time in our Interiors office and sites. This role is essential for ensuring smooth IT operations and customer satisfaction across the region. The Interiors office and the EWL Office has a requirement for someone on site by 08:30am to ensure there is support for morning meetings and any issues that may arise prior to these. What are the indicators of success in my role? I provide timely and effective local end-user support for all IT systems, including desktop hardware/software, video conferencing equipment, mobile communications, and new site setups. I take ownership of IT issues and collaborate with the central IT team to implement cost-effective, fit-for-purpose solutions. I ensure adherence to legal and legislative IT requirements. I maintain accurate regional hardware asset registers. I function as a conduit of information between my region and the Service Delivery team. I manage incident tickets per the Incident Management process, ensuring accurate and informative updates. I plan, manage, and communicate my weekly movement plan to support managers. I contribute to key tasks and issues as part of annual objectives. I cover other office sites as required by the business needs. What do I do? Customer: I understand my customers' needs and motivations, adapting my approach accordingly. I capture feedback from customers and stakeholders to gauge satisfaction with my and my team's services, making necessary adjustments. I build strong relationships to support the digital upskilling of our people. I ensure my team adopts a customer-first approach and provides them with the necessary skills for success. I set a high standard for customer engagement and advocacy, delivering services that support customer needs and inform IT Service objectives. I align with the company strategy and work closely with the business and IT to achieve common goals. Collaborate: I work with IT teams and the wider organization to deliver outstanding service. I share and encourage the sharing of information and best practices. I build and maintain good relationships across the organization. I collaborate with wider teams to resolve major issues and conflicts. Performance Metrics: I manage and monitor key performance indicators (KPIs) for various processes and services, identifying areas for improvement. I ensure adequate resources, consistency, and quality to achieve or exceed KPIs. Documentation and Reporting: I maintain processes and provide regular reports to management and stakeholders on process performance, compliance, and exceptions. I create high-quality documentation to clarify roles and responsibilities. I maintain run books and knowledge articles to a high standard. I monitor and report on overall operational service health and identify improvement opportunities. I ensure adherence to IT processes, policies, and procedures, promoting discipline and structure in operational delivery. I manage internal and external audits to achieve compliance through regular monitoring, reporting, and up-to-date documentation. Personal Effectiveness: I provide timely solutions to problems with an objective and proactive approach. I recognize my strengths and limitations, leveraging strengths and mitigating limitations. I communicate effectively, listen actively, and tackle difficult conversations appropriately. I adapt to different people and manage relationships effectively. I plan ahead, see the bigger picture, and manage performance expectations. I work well as part of a team and enjoy achieving common goals. I identify and manage risks and opportunities. I embody IT behaviours and maintain professionalism. I make key decisions and continually develop personal and technical effectiveness. I meet deadlines without prompting. Skills, Qualifications, and Memberships Essential: Windows 11 certification Office 365 experience Active Directory experience Strong customer service skills Proactive and effective communicator (written and verbal) Full driving license Willingness to travel Desirable: ITIL V4 certification MBCS certification SCCM or Autopilot knowledge Attributes: I regularly reflect on my experiences and performance, constantly seeking improvement. I model behaviour that shows respect, helpfulness, and cooperation. I respond positively and resiliently to setbacks. I manage multiple demands without losing focus or energy. I promptly recognize changes in circumstances and adjust plans accordingly. I take personal responsibility for making things happen and overcoming barriers. I prioritize and plan to deliver agreed objectives. I present plans clearly, concisely, and accurately to ensure understanding.

Software Licensing Specialist/SAM/Software Asset Management/Microsoft/Azure (optimisation/reserve capacity/saving plans etc)/Software Licensing Manager/Renewals/Metrics/Audit/Negotiations/Vendor Management/Hybrid - 2-4 days per month in the office/Permanent role - Remote/Warwickshire/£80,000 - 90,000 + 25% bonus + excellent benefits. One of our leading clients is looking to recruit a Software Licensing Specialist/Manager. Location - Hybrid - approx. 2 days per month in Warwickshire office, remainder remote/WFH. Salary £80,000 - 90,000 + 25% bonus + excellent benefits Experience: Expert Software Licensing experience Azure licensing - optimisation, service plans, reserve capacity, Azure EA/Enterprise Agreements, Server Cloud etc Wider Microsoft licensing inc SQL, Windows, Dynamics, M365 etc Renewals, demand, licensing metrics, audit threats, vendor negotiations Role has clear Pathway to move into management so any exposure to team leading/people management or willingness to move into this area would be beneficial Desirable: Any exposure to IBM, Oracle licensing although not essential.