Your new company A property organisation specialising in the ownership and management of some of the UK's best and most sustainable real estate. They have a portfolio of high-quality commercial properties across London. They are passionate about managing their business in an environmentally and socially responsible way. Leveraging on their best-in-class platform and proven expertise in development, repositioning and active asset management to create and manage the best possible outcomes for their stakeholders on a long-term basis. Your new role An opportunity has arisen to work within Technology, to lead the Technology Business Partner team to identify opportunities for improving business output and performance through the strategic use of technology. The roleholder will be instrumental in helping to shift the business culture towards greater technology awareness and adoption. The role involves leading a team of Tech Business Partners and the QA team, working closely with the Senior Leadership team. Leadership and Team Management: Lead, mentor, and develop a team of Tech Business Partners and QA professionals; fostering a collaborative and high-performance team culture. Strategic Partnership: Act as a liaison between the technology department and other business units, collaborating with senior leadership to identify and prioritise technology initiatives that drive business growth and efficiency. Provide deep strategic insights and recommendations to enhance business processes through technology, ensuring alignment with long-term business goals. This role requires a visionary approach to technology integration, focusing on transformative business impact and strategic value. Change Management: Drive initiatives to increase tech awareness and adoption across the organisation. Develop and deliver training materials and programmes to enhance technology proficiency amongst employees Technology Change Requests: Lead the Tech Business Partner team to translate business needs into technical requirements, design optimal solutions with software teams, and manage the Technology Change Plan for timely project delivery Quality Assurance: Work with the Senior Test Analyst to ensure the highest standards of quality in technology solutions, implement best practices in QA processes and methodologies, and ensure timely and effective testing of technology solutions. What you'll need to succeed : You will have a strategic mindset with the ability to identify and analyse potential opportunities to improve processes, technology etc. Experience of working within a Technology Business Partner role previously or equivalent Knowledge of the software development lifecycle methodologies, system testing and software QA best practices. Experience in a leadership capacity - able to motivate and inspire team members and manage their development and progression. Experienced people manager with a proven track record of leading and developing teams. Customer service orientation: experience in a customer service environment, with a strong appreciation for delivering excellent customer service. Technology proficiency with software applications, including MS Word, Excel and PowerPoint. What you'll get in return £80K basic salary 15% pension 25% discretionary bonus Hybrid working - 4 days in the office 25 days of annual leave Group Income Protection Several others What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
23/10/2025
Full time
Your new company A property organisation specialising in the ownership and management of some of the UK's best and most sustainable real estate. They have a portfolio of high-quality commercial properties across London. They are passionate about managing their business in an environmentally and socially responsible way. Leveraging on their best-in-class platform and proven expertise in development, repositioning and active asset management to create and manage the best possible outcomes for their stakeholders on a long-term basis. Your new role An opportunity has arisen to work within Technology, to lead the Technology Business Partner team to identify opportunities for improving business output and performance through the strategic use of technology. The roleholder will be instrumental in helping to shift the business culture towards greater technology awareness and adoption. The role involves leading a team of Tech Business Partners and the QA team, working closely with the Senior Leadership team. Leadership and Team Management: Lead, mentor, and develop a team of Tech Business Partners and QA professionals; fostering a collaborative and high-performance team culture. Strategic Partnership: Act as a liaison between the technology department and other business units, collaborating with senior leadership to identify and prioritise technology initiatives that drive business growth and efficiency. Provide deep strategic insights and recommendations to enhance business processes through technology, ensuring alignment with long-term business goals. This role requires a visionary approach to technology integration, focusing on transformative business impact and strategic value. Change Management: Drive initiatives to increase tech awareness and adoption across the organisation. Develop and deliver training materials and programmes to enhance technology proficiency amongst employees Technology Change Requests: Lead the Tech Business Partner team to translate business needs into technical requirements, design optimal solutions with software teams, and manage the Technology Change Plan for timely project delivery Quality Assurance: Work with the Senior Test Analyst to ensure the highest standards of quality in technology solutions, implement best practices in QA processes and methodologies, and ensure timely and effective testing of technology solutions. What you'll need to succeed : You will have a strategic mindset with the ability to identify and analyse potential opportunities to improve processes, technology etc. Experience of working within a Technology Business Partner role previously or equivalent Knowledge of the software development lifecycle methodologies, system testing and software QA best practices. Experience in a leadership capacity - able to motivate and inspire team members and manage their development and progression. Experienced people manager with a proven track record of leading and developing teams. Customer service orientation: experience in a customer service environment, with a strong appreciation for delivering excellent customer service. Technology proficiency with software applications, including MS Word, Excel and PowerPoint. What you'll get in return £80K basic salary 15% pension 25% discretionary bonus Hybrid working - 4 days in the office 25 days of annual leave Group Income Protection Several others What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
About The University of Manchester The University of Manchester has a rich heritage of discovery, social change and a pioneering spirit, which has been at the heart of what we do since 1824. When you join our University, you become part of a truly diverse and global community of staff, students and alumni all focused on ensuring that we are recognised for the excellence of our people, research, learning and innovation, and for the benefits we bring to society. The University is a world-leading research and teaching institution with a wide range of IT systems and platforms serving more than 75,000 stakeholders worldwide. About the Role As a central member of our IT Executive Team, the Director - Digital owns our digital strategy and is accountable for the digital user experience and technical delivery of strategic change. This position enables strategic change delivery via strong partnership between subgroups, strategic change office and IT colleagues. Over the next decade and beyond, this strategic position is dedicated to reshaping our digital campus, enhancing AI, data and digital services, as well as fostering a culture of excellence befitting a truly global institution. It is the Director - Digital role to be proactive, monitoring, and further championing new digital technologies, culture shifts and ideas in line with the University's goals. Key Responsibilities: Lead Digital Strategy : Shape and deliver a bold 10-year vision for digital and data transformation aligned with institutional goals. Drive Innovation : Promote digital-first approaches and agile ways of working to reduce risk, scale operations, and enhance value. Support Strategic Initiatives : Provide technical leadership for high-impact digital transformation programs across the University. Advise Senior Leadership : Guide the integration of digital, data, and AI into strategic and operational decision-making. Foster Collaboration : Partner with stakeholders to co-create a unified data and digital strategy and drive cultural change in IT. Enhance Services : Identify and implement improvements to elevate service quality, efficiency, and user experience. Enable Prioritisation : Support strategic planning and governance to focus efforts on the most impactful initiatives. Person specification Senior-Level Expertise : Proven experience in leading IT, data, and digital functions with foresight into emerging trends. Transformational Leadership : Skilled at bridging IT and business needs to drive digital transformation aligned with global ambitions. Exceptional Communicator : Able to convey complex ideas clearly to diverse audiences and influence decisions at all levels. Cultural Champion : Committed to fostering a culture of excellence, inclusivity, and innovation across large organisations. Financial Stewardship : Strong commercial and financial acumen in managing contracts, procurement, and resource allocation. Inclusive People Leader : Builds high-performing teams through clear expectations, purposeful engagement, and values-led leadership. Strategic Stakeholder Engagement : Experienced in cultivating influential partnerships across governance, academia, and public bodies. Visionary Thinker : Capable of aligning long-term strategic plans with institutional goals to maintain global standing. Advocate for Inclusion : Embraces and promotes diversity, encouraging authenticity and belonging in the workplace. Professional Certifications : Holds relevant qualifications and applies global best practices in digital and data leadership. Salary / Package This is a grade 9 senior leadership position offering a competitive salary (depending on experience), along with 29 days annual leave (plus 4 closure days over Christmas and 8 bank holidays), flexible working (office based at least two days a week) and an attractive pension scheme (up to 21% employer contributions). Hays Technology have been retained by The University of Manchester to manage the recruitment of this role. For all enquiries, please contact Mark Hamilton at Hays Technology.
23/10/2025
Full time
About The University of Manchester The University of Manchester has a rich heritage of discovery, social change and a pioneering spirit, which has been at the heart of what we do since 1824. When you join our University, you become part of a truly diverse and global community of staff, students and alumni all focused on ensuring that we are recognised for the excellence of our people, research, learning and innovation, and for the benefits we bring to society. The University is a world-leading research and teaching institution with a wide range of IT systems and platforms serving more than 75,000 stakeholders worldwide. About the Role As a central member of our IT Executive Team, the Director - Digital owns our digital strategy and is accountable for the digital user experience and technical delivery of strategic change. This position enables strategic change delivery via strong partnership between subgroups, strategic change office and IT colleagues. Over the next decade and beyond, this strategic position is dedicated to reshaping our digital campus, enhancing AI, data and digital services, as well as fostering a culture of excellence befitting a truly global institution. It is the Director - Digital role to be proactive, monitoring, and further championing new digital technologies, culture shifts and ideas in line with the University's goals. Key Responsibilities: Lead Digital Strategy : Shape and deliver a bold 10-year vision for digital and data transformation aligned with institutional goals. Drive Innovation : Promote digital-first approaches and agile ways of working to reduce risk, scale operations, and enhance value. Support Strategic Initiatives : Provide technical leadership for high-impact digital transformation programs across the University. Advise Senior Leadership : Guide the integration of digital, data, and AI into strategic and operational decision-making. Foster Collaboration : Partner with stakeholders to co-create a unified data and digital strategy and drive cultural change in IT. Enhance Services : Identify and implement improvements to elevate service quality, efficiency, and user experience. Enable Prioritisation : Support strategic planning and governance to focus efforts on the most impactful initiatives. Person specification Senior-Level Expertise : Proven experience in leading IT, data, and digital functions with foresight into emerging trends. Transformational Leadership : Skilled at bridging IT and business needs to drive digital transformation aligned with global ambitions. Exceptional Communicator : Able to convey complex ideas clearly to diverse audiences and influence decisions at all levels. Cultural Champion : Committed to fostering a culture of excellence, inclusivity, and innovation across large organisations. Financial Stewardship : Strong commercial and financial acumen in managing contracts, procurement, and resource allocation. Inclusive People Leader : Builds high-performing teams through clear expectations, purposeful engagement, and values-led leadership. Strategic Stakeholder Engagement : Experienced in cultivating influential partnerships across governance, academia, and public bodies. Visionary Thinker : Capable of aligning long-term strategic plans with institutional goals to maintain global standing. Advocate for Inclusion : Embraces and promotes diversity, encouraging authenticity and belonging in the workplace. Professional Certifications : Holds relevant qualifications and applies global best practices in digital and data leadership. Salary / Package This is a grade 9 senior leadership position offering a competitive salary (depending on experience), along with 29 days annual leave (plus 4 closure days over Christmas and 8 bank holidays), flexible working (office based at least two days a week) and an attractive pension scheme (up to 21% employer contributions). Hays Technology have been retained by The University of Manchester to manage the recruitment of this role. For all enquiries, please contact Mark Hamilton at Hays Technology.
Cyber Security Lead Oxfordshire - Hybrid - 2 days per week (Flexible) 50k - 60k plus Benefits Our Client are an award-winning leading IT company offering complete outsourced IT solutions to organisations across the UK and Europe. Based in Oxfordshire they provide a comprehensive range of support services, software and hardware solutions to major blue-chip clients and their technicians are highly skilled in planning, implementing and trouble shooting. They strive to become one of the top places to work in the UK - in fact, they believe that they already are! Most of the team have been here for years, have built a terrific career, and as corny as it may sound, they really do call themselves the Planet Family. They welcome new people to the team all the time, from all backgrounds and all levels of experience. They are able to attract talent to our business by investing in staff training and staff rewards, which has become a bedrock of our success. This initiative has resulted in staff becoming even better at what they do, great staff retention and greater company buy-in from the team. As part of this strategy, the more staff learn via official courses, the better the service and the more we reward them. Primary Purpose The Security Lead is both the client-facing strategist and the internal accountable owner of security within the MSP. They lead Quarterly Security Reviews (QSRs), own the client risk register and exception process, and ensure services are delivered in line with frameworks such as Cyber Essentials, ISO27001, and NIST. Internally, the Security Lead is accountable for the MSP's own security posture ensuring tools, processes, and teams meet the same standards we deliver to clients. They monitor measurable posture metrics (e.g., Microsoft Secure Score, Vulnerability etc.), ensure continuous improvement, and keep the MSP's security practice relevant through ongoing training, certifications, and emerging threat awareness. While day-to-day execution is delegated to Security Analysts and service teams, the Security Lead owns security end-to-end: identifying risks, embedding controls, and ensuring compliance is demonstrable. Key Responsibilities Client-Facing Lead Quarterly Security Reviews (QSRs), presenting patch/vulnerability posture, incidents, compliance status, and risk register updates. Translate technical security risks into clear business impact and outcomes. Own the client exception process, ensuring risks are documented, communicated, and signed off. Support Account Managers and Strategic Partnership Managers in roadmap and IT strategy sessions. Act as the strategic security escalation point for clients when risks require senior involvement. Internal MSP Security Own the MSP's internal security frameworks and certifications (e.g., CE+, ISO, SOC 2). Oversee patching, vulnerability, and risk management of MSP-owned infrastructure and tools. Ensure MSP's technology stack (RMM, XDR, PSA, backup, etc.) is securely deployed and monitored. Drive staff security awareness, training, and compliance with secure processes. Delegate operational tasks to Security Analysts while retaining accountability for end-to-end outcomes. Governance & Standards Maintain the client and internal risk registers. Define and evolve gold-standard security "whitepapers" for projects and BAU. Sign off security requirements for project scope/designs that impact compliance or frameworks. Collaborate with Service Delivery Manager and Project Delivery Manager to ensure security is embedded in BAU, change control, and project execution. Monitor and report on client posture metrics (e.g., Microsoft Secure Score, M365 compliance dashboards). Drive continuous posture improvement across client environments. Team Leadership & Growth Mentor and develop Security Analysts. Ensure team certifications remain up to date (minimum 2 per year per Analyst). Lead internal knowledge-sharing sessions to keep the team and wider MSP relevant against new threats and frameworks. Champion automation (RPA/AI) in evidence gathering, reporting, and triage. Identify scale points for growing the Security Practice (e.g., Security Architect, more Analysts). Behaviors Required Strategic Thinking - able to translate technical risks into business outcomes and align security initiatives with client goals and budgets. Strong Governance Mindset - experienced in managing frameworks (Cyber Essentials, ISO27001, NIST) and embedding them into MSP operations and client environments. Risk Communication - skilled at presenting complex security issues clearly to non-technical stakeholders, both internally and at client leadership level. Technical Depth - hands-on understanding of vulnerability management, patch governance, endpoint security (EDR/XDR), and cloud (M365/Azure security). Analytical Skills - capable of interpreting scan results, posture metrics (e.g., Microsoft Secure Score), and incident trends into actionable insights. Delegation & Leadership - experienced in mentoring Analysts and delegating effectively while retaining accountability for outcomes. Collaboration - able to work cross-functionally with Service Delivery, Projects, Account Managers, and vendors to embed security consistently. Continuous Learning - committed to staying current with evolving threats, frameworks, and technologies, and ensuring the team is trained and certified. Client-Facing Confidence - comfortable leading Quarterly Security Reviews (QSRs), participating in roadmap sessions, and engaging with C-level stakeholders. Change Agent - able to influence internal teams and clients to adopt best practice, even when it means shifting established ways of working. Person Specification: Minimum 5+ years in IT security or MSP environment. Strong knowledge of Cyber Essentials, ISO27001, or NIST frameworks. Experience with patch/vulnerability management governance. Ability to communicate technical risks in business language. Proven ability to run client-facing reviews or presentations. Desirable CISSP, CISM, or equivalent certifications. Experience delivering or auditing compliance frameworks. Familiarity with RMM/XDR/EDR, SIEM, and vulnerability scanning platforms. Experience leading small teams (mentoring, guiding). Exposure to incident response and tabletop exercises. What Success Looks Like: Success means the Security Lead is recognised by clients as a trusted advisor who simplifies security into business language. All client and internal risks are captured, visible, and acted upon with no blind spots. QSRs consistently deliver actionable improvements that feed into roadmaps and IT strategy, while client security posture measurably improves quarter-on-quarter (demonstrated in metrics such as Microsoft Secure Score, CE+ readiness, and vulnerability closure rates). Internally, the MSP leads by example: our own systems, tools, and processes are secure, audit-ready, and improving over time. The Security Lead ensures their team is certified, trained, and ahead of industry changes, delegating operational execution while embedding governance across service, INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
23/10/2025
Full time
Cyber Security Lead Oxfordshire - Hybrid - 2 days per week (Flexible) 50k - 60k plus Benefits Our Client are an award-winning leading IT company offering complete outsourced IT solutions to organisations across the UK and Europe. Based in Oxfordshire they provide a comprehensive range of support services, software and hardware solutions to major blue-chip clients and their technicians are highly skilled in planning, implementing and trouble shooting. They strive to become one of the top places to work in the UK - in fact, they believe that they already are! Most of the team have been here for years, have built a terrific career, and as corny as it may sound, they really do call themselves the Planet Family. They welcome new people to the team all the time, from all backgrounds and all levels of experience. They are able to attract talent to our business by investing in staff training and staff rewards, which has become a bedrock of our success. This initiative has resulted in staff becoming even better at what they do, great staff retention and greater company buy-in from the team. As part of this strategy, the more staff learn via official courses, the better the service and the more we reward them. Primary Purpose The Security Lead is both the client-facing strategist and the internal accountable owner of security within the MSP. They lead Quarterly Security Reviews (QSRs), own the client risk register and exception process, and ensure services are delivered in line with frameworks such as Cyber Essentials, ISO27001, and NIST. Internally, the Security Lead is accountable for the MSP's own security posture ensuring tools, processes, and teams meet the same standards we deliver to clients. They monitor measurable posture metrics (e.g., Microsoft Secure Score, Vulnerability etc.), ensure continuous improvement, and keep the MSP's security practice relevant through ongoing training, certifications, and emerging threat awareness. While day-to-day execution is delegated to Security Analysts and service teams, the Security Lead owns security end-to-end: identifying risks, embedding controls, and ensuring compliance is demonstrable. Key Responsibilities Client-Facing Lead Quarterly Security Reviews (QSRs), presenting patch/vulnerability posture, incidents, compliance status, and risk register updates. Translate technical security risks into clear business impact and outcomes. Own the client exception process, ensuring risks are documented, communicated, and signed off. Support Account Managers and Strategic Partnership Managers in roadmap and IT strategy sessions. Act as the strategic security escalation point for clients when risks require senior involvement. Internal MSP Security Own the MSP's internal security frameworks and certifications (e.g., CE+, ISO, SOC 2). Oversee patching, vulnerability, and risk management of MSP-owned infrastructure and tools. Ensure MSP's technology stack (RMM, XDR, PSA, backup, etc.) is securely deployed and monitored. Drive staff security awareness, training, and compliance with secure processes. Delegate operational tasks to Security Analysts while retaining accountability for end-to-end outcomes. Governance & Standards Maintain the client and internal risk registers. Define and evolve gold-standard security "whitepapers" for projects and BAU. Sign off security requirements for project scope/designs that impact compliance or frameworks. Collaborate with Service Delivery Manager and Project Delivery Manager to ensure security is embedded in BAU, change control, and project execution. Monitor and report on client posture metrics (e.g., Microsoft Secure Score, M365 compliance dashboards). Drive continuous posture improvement across client environments. Team Leadership & Growth Mentor and develop Security Analysts. Ensure team certifications remain up to date (minimum 2 per year per Analyst). Lead internal knowledge-sharing sessions to keep the team and wider MSP relevant against new threats and frameworks. Champion automation (RPA/AI) in evidence gathering, reporting, and triage. Identify scale points for growing the Security Practice (e.g., Security Architect, more Analysts). Behaviors Required Strategic Thinking - able to translate technical risks into business outcomes and align security initiatives with client goals and budgets. Strong Governance Mindset - experienced in managing frameworks (Cyber Essentials, ISO27001, NIST) and embedding them into MSP operations and client environments. Risk Communication - skilled at presenting complex security issues clearly to non-technical stakeholders, both internally and at client leadership level. Technical Depth - hands-on understanding of vulnerability management, patch governance, endpoint security (EDR/XDR), and cloud (M365/Azure security). Analytical Skills - capable of interpreting scan results, posture metrics (e.g., Microsoft Secure Score), and incident trends into actionable insights. Delegation & Leadership - experienced in mentoring Analysts and delegating effectively while retaining accountability for outcomes. Collaboration - able to work cross-functionally with Service Delivery, Projects, Account Managers, and vendors to embed security consistently. Continuous Learning - committed to staying current with evolving threats, frameworks, and technologies, and ensuring the team is trained and certified. Client-Facing Confidence - comfortable leading Quarterly Security Reviews (QSRs), participating in roadmap sessions, and engaging with C-level stakeholders. Change Agent - able to influence internal teams and clients to adopt best practice, even when it means shifting established ways of working. Person Specification: Minimum 5+ years in IT security or MSP environment. Strong knowledge of Cyber Essentials, ISO27001, or NIST frameworks. Experience with patch/vulnerability management governance. Ability to communicate technical risks in business language. Proven ability to run client-facing reviews or presentations. Desirable CISSP, CISM, or equivalent certifications. Experience delivering or auditing compliance frameworks. Familiarity with RMM/XDR/EDR, SIEM, and vulnerability scanning platforms. Experience leading small teams (mentoring, guiding). Exposure to incident response and tabletop exercises. What Success Looks Like: Success means the Security Lead is recognised by clients as a trusted advisor who simplifies security into business language. All client and internal risks are captured, visible, and acted upon with no blind spots. QSRs consistently deliver actionable improvements that feed into roadmaps and IT strategy, while client security posture measurably improves quarter-on-quarter (demonstrated in metrics such as Microsoft Secure Score, CE+ readiness, and vulnerability closure rates). Internally, the MSP leads by example: our own systems, tools, and processes are secure, audit-ready, and improving over time. The Security Lead ensures their team is certified, trained, and ahead of industry changes, delegating operational execution while embedding governance across service, INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Business Unit: Technology Operations & Cyber Security - Cyber Detect and Respond Salary range: £57,600 to £72,000 Per Annum - DOE Location: UK - Hybrid monthly travel to the Glasgow or Newcastle Virgin Money Hub Contract type : Permanent Our Team Working in Technology Operations is a big deal as we continue to play a key role on keeping Virgin Money safe. We're at our best when we have something to drive us forward, a belief that underlines who we are and what we do. Our Purpose. We want to make people happier about money - and that idea starts with every single one of us here at Virgin Money. Feeling Insatiably Curious about your next adventure? You might have just found it. We have a new and exciting role within our IT Service Management function and are looking for an experienced Technology Operations Manager who will report directly to the Head of Service Management. What you'll be doing Drive the maintenance and continuous enhancement of our monitoring systems across multiple estates. Oversee, manage and support shift leaders & colleagues to ensure smooth operations across all shifts. Provide guidance, mentorship, and performance evaluations. Ensure the availability and reliability of critical systems through proactive monitoring and response. Help to implement and maintain observability tools and practices to monitor system health and performance. Ensure teams are prepared to lead initial incident triage efforts to quickly identify and escalate issues to the appropriate teams. We need you to have Prior experience in Technology Operations or Service Management. A successful track record in technical leadership roles. Deep knowledge of infrastructure platforms, with a focus on Availability and Observability best practices. Ability to tackle large-scale technical challenges independently across a distributed teams in geographically different areas. Experience guiding teams through transformational change. Proficiency in platform architecture and design. Strong analytical skills and experience with technology operations metrics and risk management. Outstanding problem-solving abilities. Skill in managing multiple tasks and engaging with stakeholders across a complex organisation. Familiarity with Service Management and ITIL best practices. Expertise in prioritising activities in a rapidly changing environment. It's a bonus if you have but not essential ITIL Service Management process awareness (Change, Incident, & Problem Management processes). Experience of Operational Security Controls and Product Stack. Experience in working in an Agile Environment. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time) plus the option to buy more. Up to five extra paid well-being days per year. 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early, please ensure to submit your applications as soon as possible. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
22/10/2025
Full time
Business Unit: Technology Operations & Cyber Security - Cyber Detect and Respond Salary range: £57,600 to £72,000 Per Annum - DOE Location: UK - Hybrid monthly travel to the Glasgow or Newcastle Virgin Money Hub Contract type : Permanent Our Team Working in Technology Operations is a big deal as we continue to play a key role on keeping Virgin Money safe. We're at our best when we have something to drive us forward, a belief that underlines who we are and what we do. Our Purpose. We want to make people happier about money - and that idea starts with every single one of us here at Virgin Money. Feeling Insatiably Curious about your next adventure? You might have just found it. We have a new and exciting role within our IT Service Management function and are looking for an experienced Technology Operations Manager who will report directly to the Head of Service Management. What you'll be doing Drive the maintenance and continuous enhancement of our monitoring systems across multiple estates. Oversee, manage and support shift leaders & colleagues to ensure smooth operations across all shifts. Provide guidance, mentorship, and performance evaluations. Ensure the availability and reliability of critical systems through proactive monitoring and response. Help to implement and maintain observability tools and practices to monitor system health and performance. Ensure teams are prepared to lead initial incident triage efforts to quickly identify and escalate issues to the appropriate teams. We need you to have Prior experience in Technology Operations or Service Management. A successful track record in technical leadership roles. Deep knowledge of infrastructure platforms, with a focus on Availability and Observability best practices. Ability to tackle large-scale technical challenges independently across a distributed teams in geographically different areas. Experience guiding teams through transformational change. Proficiency in platform architecture and design. Strong analytical skills and experience with technology operations metrics and risk management. Outstanding problem-solving abilities. Skill in managing multiple tasks and engaging with stakeholders across a complex organisation. Familiarity with Service Management and ITIL best practices. Expertise in prioritising activities in a rapidly changing environment. It's a bonus if you have but not essential ITIL Service Management process awareness (Change, Incident, & Problem Management processes). Experience of Operational Security Controls and Product Stack. Experience in working in an Agile Environment. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time) plus the option to buy more. Up to five extra paid well-being days per year. 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early, please ensure to submit your applications as soon as possible. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Senior Data Engineer - Winchester/London (Hybrid) - £84,000 + 10% bonus 1-2dpw in office Greenfield Enterprise Data Platform Build Flexible Working Private Medical Ada Meher are working with the market leader in Digital Telecommunication & Broadcasting technology solutions as they recruit for a Senior Data Engineer to join them on their migration project from on-prem to an AWS based Enterprise Data Platform. The successful candidate will be working hands on with batch and streaming pipelines, designing systems from scratch and taking a more strategic view of the future roadmap.The business are flexible in nature, with a commitment to work-life balance that allows employees to work the hours that suit them around life's other commitments. They are results focused but do ask for a presence in either the Winchester or Central London offices 1-2 days a week - based business need. To Be Considered: Demonstrable expertise and experience working on large-scale Data Engineering projects Strong experience in Python/PySpark, Databricks & Apache Spark Hands on experience with both batch & streaming pipelines Strong experience in AWS and associated tooling (Eg, S3, Glue, Redshift, Lambda, Terraform etc) Experience designing Data Engineering platforms from scratch Alongside their commitment to work-life balance the business also has an extremely competitive benefits package including, but not limited to, Private Medical, enhanced pension contributions & wellness/gymflex programmes.We are expecting a strong response to this Senior Data Engineer role, so please apply send a CV in to today to avoid missing out!
17/10/2025
Full time
Senior Data Engineer - Winchester/London (Hybrid) - £84,000 + 10% bonus 1-2dpw in office Greenfield Enterprise Data Platform Build Flexible Working Private Medical Ada Meher are working with the market leader in Digital Telecommunication & Broadcasting technology solutions as they recruit for a Senior Data Engineer to join them on their migration project from on-prem to an AWS based Enterprise Data Platform. The successful candidate will be working hands on with batch and streaming pipelines, designing systems from scratch and taking a more strategic view of the future roadmap.The business are flexible in nature, with a commitment to work-life balance that allows employees to work the hours that suit them around life's other commitments. They are results focused but do ask for a presence in either the Winchester or Central London offices 1-2 days a week - based business need. To Be Considered: Demonstrable expertise and experience working on large-scale Data Engineering projects Strong experience in Python/PySpark, Databricks & Apache Spark Hands on experience with both batch & streaming pipelines Strong experience in AWS and associated tooling (Eg, S3, Glue, Redshift, Lambda, Terraform etc) Experience designing Data Engineering platforms from scratch Alongside their commitment to work-life balance the business also has an extremely competitive benefits package including, but not limited to, Private Medical, enhanced pension contributions & wellness/gymflex programmes.We are expecting a strong response to this Senior Data Engineer role, so please apply send a CV in to today to avoid missing out!
Senior Data Engineer - Winchester/London (Hybrid) - £84,000 + 10% bonus 1-2dpw in office Greenfield Enterprise Data Platform Build Flexible Working Private Medical Ada Meher are working with the market leader in Digital Telecommunication & Broadcasting technology solutions as they recruit for a Senior Data Engineer to join them on their migration project from on-prem to an AWS based Enterprise Data Platform. The successful candidate will be working hands on with batch and streaming pipelines, designing systems from scratch and taking a more strategic view of the future roadmap.The business are flexible in nature, with a commitment to work-life balance that allows employees to work the hours that suit them around life's other commitments. They are results focused but do ask for a presence in either the Winchester or Central London offices 1-2 days a week - based business need. To Be Considered: Demonstrable expertise and experience working on large-scale Data Engineering projects Strong experience in Python/PySpark, Databricks & Apache Spark Hands on experience with both batch & streaming pipelines Strong experience in AWS and associated tooling (Eg, S3, Glue, Redshift, Lambda, Terraform etc) Experience designing Data Engineering platforms from scratch Alongside their commitment to work-life balance the business also has an extremely competitive benefits package including, but not limited to, Private Medical, enhanced pension contributions & wellness/gymflex programmes.We are expecting a strong response to this Senior Data Engineer role, so please apply send a CV in to today to avoid missing out!
17/10/2025
Full time
Senior Data Engineer - Winchester/London (Hybrid) - £84,000 + 10% bonus 1-2dpw in office Greenfield Enterprise Data Platform Build Flexible Working Private Medical Ada Meher are working with the market leader in Digital Telecommunication & Broadcasting technology solutions as they recruit for a Senior Data Engineer to join them on their migration project from on-prem to an AWS based Enterprise Data Platform. The successful candidate will be working hands on with batch and streaming pipelines, designing systems from scratch and taking a more strategic view of the future roadmap.The business are flexible in nature, with a commitment to work-life balance that allows employees to work the hours that suit them around life's other commitments. They are results focused but do ask for a presence in either the Winchester or Central London offices 1-2 days a week - based business need. To Be Considered: Demonstrable expertise and experience working on large-scale Data Engineering projects Strong experience in Python/PySpark, Databricks & Apache Spark Hands on experience with both batch & streaming pipelines Strong experience in AWS and associated tooling (Eg, S3, Glue, Redshift, Lambda, Terraform etc) Experience designing Data Engineering platforms from scratch Alongside their commitment to work-life balance the business also has an extremely competitive benefits package including, but not limited to, Private Medical, enhanced pension contributions & wellness/gymflex programmes.We are expecting a strong response to this Senior Data Engineer role, so please apply send a CV in to today to avoid missing out!
Essential Roles & Responsibilities (Full job description on Claranet careers site) As a Senior SOC Analyst (Team Leader), you apply your advanced security operations expertise to lead a team of SOC Analysts while performing advanced investigations and, when required, first-line triage to maintain queue health and SLA compliance. You are responsible for high-quality service delivery through detailed analysis, evidence-led response actions, and operational leadership. In addition to handling escalated alerts, you provide line management, oversee ticket quality, contribute to training and onboarding, and drive continual improvement. You work core business hours with participation in the on-call rota, ensuring consistent service support for customers and operational continuity across teams. Key Responsibilities • Incident Investigation and Response - You take ownership of escalated incidents, performing detailed investigations and, when necessary, stepping into first-line triage to guarantee prompt alert handling and escalation. • Team Leadership - You provide day-to-day leadership and line management for a team of SOC Analysts, conducting performance reviews, appraisals, one-to-one meetings, and development planning. • Quality Assurance - You own QA for the team's outputs, ensuring consistency, accuracy, and completeness of incident handling and documentation across the team. • Training and Onboarding - You lead knowledge-transfer sessions, support structured onboarding of new team members, and coordinate internal training to drive skill development and reinforce SOC best practices. • Continual Improvement - You identify opportunities to optimise workflows, enhance detection logic, and contribute to service-improvement initiatives across the SOC, including backlog reduction, knowledge-base expansion, and feedback loops from lessons learned. • Customer Communications - You provide timely incident updates and lead bridging calls with customers during high-priority incidents, ensuring that communications are clear, evidence-led, and aligned to customer expectations. • Threat Hunting Oversight - You lead and coordinate proactive threat hunting across customer environments, using hypothesis-based approaches to identify undetected threats and validate detection coverage. Essential Duties • Advanced Investigation and Escalated Response o Perform in-depth investigations using correlated data from all available tooling. o Reconstruct attack chains and identify root causes using MITRE ATT&CK. o Recommend and coordinate response actions to mitigate impact during active incidents. • IOC and Threat Analysis o Investigate indicators of compromise using commercial and open-source threat intelligence. o Validate alerts and determine their relevance to customer environments, providing context on adversary behaviour and recommending follow-up actions when threats are confirmed. • Threat Hunting o Lead and participate in threat hunts using hypothesis-driven approaches mapped to TTPs and MITRE ATT&CK. o Leverage telemetry and queries in tooling to identify suspicious indicators not surfaced through existing detection logic. o Document hunting activities, findings, and detection coverage gaps to support tuning and continual detection improvement. • Team Oversight o Provide feedback and coaching on triage techniques, escalation decisions, and ticket quality. o Monitor performance, manage formal HR processes, and support professional development through regular one-to-ones and quarterly appraisals. o Provide concise on-call handovers and status reporting to maintain continuity between core and shift teams, escalating risks or operational issues as needed. • Documentation and Reporting o Ensure clear, evidence-based documentation of incidents and investigations, including rationale for response actions and IOC validation. o Perform case-closure quality assurance to confirm investigation completeness and capture lessons learned. o Support knowledge-base development and post-incident reporting activities, ensuring reusable insights are recorded to improve future incident handling and analyst onboarding. Position Specification Required Qualifications and Experience • You may be required to hold or obtain UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role. • A minimum of 4+ years of SOC operational experience, with demonstrated ability across security analysis, incident response, and working escalated cases. • Proven leadership capability with experience line managing analysts, conducting performance reviews, and overseeing HR-related duties. • Experience providing ticket quality assurance and training delivery. • Familiarity with leading SIEM, endpoint and XDR security platforms, in multi-tenant MSSP environments. • Willingness to obtain or hold relevant security certifications, such as SBT BTL2 and CREST CRIA.
17/10/2025
Full time
Essential Roles & Responsibilities (Full job description on Claranet careers site) As a Senior SOC Analyst (Team Leader), you apply your advanced security operations expertise to lead a team of SOC Analysts while performing advanced investigations and, when required, first-line triage to maintain queue health and SLA compliance. You are responsible for high-quality service delivery through detailed analysis, evidence-led response actions, and operational leadership. In addition to handling escalated alerts, you provide line management, oversee ticket quality, contribute to training and onboarding, and drive continual improvement. You work core business hours with participation in the on-call rota, ensuring consistent service support for customers and operational continuity across teams. Key Responsibilities • Incident Investigation and Response - You take ownership of escalated incidents, performing detailed investigations and, when necessary, stepping into first-line triage to guarantee prompt alert handling and escalation. • Team Leadership - You provide day-to-day leadership and line management for a team of SOC Analysts, conducting performance reviews, appraisals, one-to-one meetings, and development planning. • Quality Assurance - You own QA for the team's outputs, ensuring consistency, accuracy, and completeness of incident handling and documentation across the team. • Training and Onboarding - You lead knowledge-transfer sessions, support structured onboarding of new team members, and coordinate internal training to drive skill development and reinforce SOC best practices. • Continual Improvement - You identify opportunities to optimise workflows, enhance detection logic, and contribute to service-improvement initiatives across the SOC, including backlog reduction, knowledge-base expansion, and feedback loops from lessons learned. • Customer Communications - You provide timely incident updates and lead bridging calls with customers during high-priority incidents, ensuring that communications are clear, evidence-led, and aligned to customer expectations. • Threat Hunting Oversight - You lead and coordinate proactive threat hunting across customer environments, using hypothesis-based approaches to identify undetected threats and validate detection coverage. Essential Duties • Advanced Investigation and Escalated Response o Perform in-depth investigations using correlated data from all available tooling. o Reconstruct attack chains and identify root causes using MITRE ATT&CK. o Recommend and coordinate response actions to mitigate impact during active incidents. • IOC and Threat Analysis o Investigate indicators of compromise using commercial and open-source threat intelligence. o Validate alerts and determine their relevance to customer environments, providing context on adversary behaviour and recommending follow-up actions when threats are confirmed. • Threat Hunting o Lead and participate in threat hunts using hypothesis-driven approaches mapped to TTPs and MITRE ATT&CK. o Leverage telemetry and queries in tooling to identify suspicious indicators not surfaced through existing detection logic. o Document hunting activities, findings, and detection coverage gaps to support tuning and continual detection improvement. • Team Oversight o Provide feedback and coaching on triage techniques, escalation decisions, and ticket quality. o Monitor performance, manage formal HR processes, and support professional development through regular one-to-ones and quarterly appraisals. o Provide concise on-call handovers and status reporting to maintain continuity between core and shift teams, escalating risks or operational issues as needed. • Documentation and Reporting o Ensure clear, evidence-based documentation of incidents and investigations, including rationale for response actions and IOC validation. o Perform case-closure quality assurance to confirm investigation completeness and capture lessons learned. o Support knowledge-base development and post-incident reporting activities, ensuring reusable insights are recorded to improve future incident handling and analyst onboarding. Position Specification Required Qualifications and Experience • You may be required to hold or obtain UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role. • A minimum of 4+ years of SOC operational experience, with demonstrated ability across security analysis, incident response, and working escalated cases. • Proven leadership capability with experience line managing analysts, conducting performance reviews, and overseeing HR-related duties. • Experience providing ticket quality assurance and training delivery. • Familiarity with leading SIEM, endpoint and XDR security platforms, in multi-tenant MSSP environments. • Willingness to obtain or hold relevant security certifications, such as SBT BTL2 and CREST CRIA.
Our Cyber team look after some complicated and compelling areas within Aero, Defence and Security. If you want to lead from the front, gain experience working with multiple clients, and always have access to the latest technologies, then join the team who are on the cusp of continued growth and known as leaders in their field. Our new position of SOC Shift Lead will direct a team of SOC Analysts, conduct monitoring and triage of alerts associated with host and network security events for our client's critical infrastructure and support the SOC through both delivery of client work and adding skills and ideas to this already diverse team. This role is based on site Hemel Hempstead and is shift work. 2 x days at 6am to 6PM, 2 Nights at 6PM to 6am, 4 days off. Please note you do need to be eligible for DV Clearance for this role. What you'll be doing: ? Monitor, triage, and investigate security incidents on critical client infrastructure. In depth analysis of network traffic, logs, and system events to identify potential security threats and vulnerabilities. Line Management. Maintain, improve and develop team knowledge of SOC tools, security operations and triage. Analyse and improve detection rules and use cases in line with Mitre Att&ck and threat-informed defence. Maintain and update security incident documentation, including incident reports, analysis findings, and recommended mitigation strategies. Represent the SOC within Partners meetings. Ability to work shift from our office in Hemel Hempstead. What you'll bring: Demonstrable experience in Security Operations Centre. People management experience to help develop Analysts and lead careers. Demonstrable experience of using Microsoft Sentinel and Splunk. Knowledge and experience with Mitre Att&ck Framework. Solid grasp of client-server applications, multi-tier web applications, relational databases, firewalls, VPNs, and enterprise AntiVirus products. Good understanding of networking principles including TCP/IP, WANs, LANs, and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP. It would be great if you had: Static malware analysis and reverse engineering. Programming and scripting such as Python, Perl, Bash, PowerShell, C++. CREST Practitioner Intrusion Analyst/Blue Teams Level 1 or other SOC related certifications. Experience with SIEM technologies, namely Sentinel and Splunk, with some experience with QRadar. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Permanent Location: Hemel Hempstead, Shifts Security Clearance Level: Eligible for DV (Developed Vetting) or currently holding this clearance Internal Recruiter: Lee Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
17/10/2025
Full time
Our Cyber team look after some complicated and compelling areas within Aero, Defence and Security. If you want to lead from the front, gain experience working with multiple clients, and always have access to the latest technologies, then join the team who are on the cusp of continued growth and known as leaders in their field. Our new position of SOC Shift Lead will direct a team of SOC Analysts, conduct monitoring and triage of alerts associated with host and network security events for our client's critical infrastructure and support the SOC through both delivery of client work and adding skills and ideas to this already diverse team. This role is based on site Hemel Hempstead and is shift work. 2 x days at 6am to 6PM, 2 Nights at 6PM to 6am, 4 days off. Please note you do need to be eligible for DV Clearance for this role. What you'll be doing: ? Monitor, triage, and investigate security incidents on critical client infrastructure. In depth analysis of network traffic, logs, and system events to identify potential security threats and vulnerabilities. Line Management. Maintain, improve and develop team knowledge of SOC tools, security operations and triage. Analyse and improve detection rules and use cases in line with Mitre Att&ck and threat-informed defence. Maintain and update security incident documentation, including incident reports, analysis findings, and recommended mitigation strategies. Represent the SOC within Partners meetings. Ability to work shift from our office in Hemel Hempstead. What you'll bring: Demonstrable experience in Security Operations Centre. People management experience to help develop Analysts and lead careers. Demonstrable experience of using Microsoft Sentinel and Splunk. Knowledge and experience with Mitre Att&ck Framework. Solid grasp of client-server applications, multi-tier web applications, relational databases, firewalls, VPNs, and enterprise AntiVirus products. Good understanding of networking principles including TCP/IP, WANs, LANs, and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP. It would be great if you had: Static malware analysis and reverse engineering. Programming and scripting such as Python, Perl, Bash, PowerShell, C++. CREST Practitioner Intrusion Analyst/Blue Teams Level 1 or other SOC related certifications. Experience with SIEM technologies, namely Sentinel and Splunk, with some experience with QRadar. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Permanent Location: Hemel Hempstead, Shifts Security Clearance Level: Eligible for DV (Developed Vetting) or currently holding this clearance Internal Recruiter: Lee Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Principal Data Engineer - Winchester/London (Hybrid) - £84,000 + 10% bonus 1-2dpw in office Greenfield Enterprise Data Platform Build Flexible Working Private Medical Ada Meher are working with the market leader in Digital Telecommunication & Broadcasting technology solutions as they recruit for a Principal Data Engineer to join them on their migration project from on-prem to an AWS based Enterprise Data Platform. The successful candidate will be working hands on with batch and streaming pipelines, designing systems from scratch and taking a more strategic view of the future roadmap.The business are flexible in nature, with a commitment to work-life balance that allows employees to work the hours that suit them around life's other commitments. They are results focused but do ask for a presence in either the Winchester or Central London offices 1-2 days a week - based business need. To Be Considered: Demonstrable expertise and experience working on large-scale Data Engineering projects Strong experience in Python/PySpark, Databricks & Apache Spark Hands on experience with both batch & streaming pipelines Strong experience in AWS and associated tooling (Eg, S3, Glue, Redshift, Lambda, Terraform etc) Experience designing Data Engineering platforms from scratch Alongside their commitment to work-life balance the business also has an extremely competitive benefits package including, but not limited to, Private Medical, enhanced pension contributions & wellness/gymflex programmes.We are expecting a strong response to this Principal Data Engineer role, so please apply send a CV in to today to avoid missing out!
17/10/2025
Full time
Principal Data Engineer - Winchester/London (Hybrid) - £84,000 + 10% bonus 1-2dpw in office Greenfield Enterprise Data Platform Build Flexible Working Private Medical Ada Meher are working with the market leader in Digital Telecommunication & Broadcasting technology solutions as they recruit for a Principal Data Engineer to join them on their migration project from on-prem to an AWS based Enterprise Data Platform. The successful candidate will be working hands on with batch and streaming pipelines, designing systems from scratch and taking a more strategic view of the future roadmap.The business are flexible in nature, with a commitment to work-life balance that allows employees to work the hours that suit them around life's other commitments. They are results focused but do ask for a presence in either the Winchester or Central London offices 1-2 days a week - based business need. To Be Considered: Demonstrable expertise and experience working on large-scale Data Engineering projects Strong experience in Python/PySpark, Databricks & Apache Spark Hands on experience with both batch & streaming pipelines Strong experience in AWS and associated tooling (Eg, S3, Glue, Redshift, Lambda, Terraform etc) Experience designing Data Engineering platforms from scratch Alongside their commitment to work-life balance the business also has an extremely competitive benefits package including, but not limited to, Private Medical, enhanced pension contributions & wellness/gymflex programmes.We are expecting a strong response to this Principal Data Engineer role, so please apply send a CV in to today to avoid missing out!
Principal Data Engineer - Winchester/London (Hybrid) - £84,000 + 10% bonus 1-2dpw in office Greenfield Enterprise Data Platform Build Flexible Working Private Medical Ada Meher are working with the market leader in Digital Telecommunication & Broadcasting technology solutions as they recruit for a Principal Data Engineer to join them on their migration project from on-prem to an AWS based Enterprise Data Platform. The successful candidate will be working hands on with batch and streaming pipelines, designing systems from scratch and taking a more strategic view of the future roadmap.The business are flexible in nature, with a commitment to work-life balance that allows employees to work the hours that suit them around life's other commitments. They are results focused but do ask for a presence in either the Winchester or Central London offices 1-2 days a week - based business need. To Be Considered: Demonstrable expertise and experience working on large-scale Data Engineering projects Strong experience in Python/PySpark, Databricks & Apache Spark Hands on experience with both batch & streaming pipelines Strong experience in AWS and associated tooling (Eg, S3, Glue, Redshift, Lambda, Terraform etc) Experience designing Data Engineering platforms from scratch Alongside their commitment to work-life balance the business also has an extremely competitive benefits package including, but not limited to, Private Medical, enhanced pension contributions & wellness/gymflex programmes.We are expecting a strong response to this Principal Data Engineer role, so please apply send a CV in to today to avoid missing out!
17/10/2025
Full time
Principal Data Engineer - Winchester/London (Hybrid) - £84,000 + 10% bonus 1-2dpw in office Greenfield Enterprise Data Platform Build Flexible Working Private Medical Ada Meher are working with the market leader in Digital Telecommunication & Broadcasting technology solutions as they recruit for a Principal Data Engineer to join them on their migration project from on-prem to an AWS based Enterprise Data Platform. The successful candidate will be working hands on with batch and streaming pipelines, designing systems from scratch and taking a more strategic view of the future roadmap.The business are flexible in nature, with a commitment to work-life balance that allows employees to work the hours that suit them around life's other commitments. They are results focused but do ask for a presence in either the Winchester or Central London offices 1-2 days a week - based business need. To Be Considered: Demonstrable expertise and experience working on large-scale Data Engineering projects Strong experience in Python/PySpark, Databricks & Apache Spark Hands on experience with both batch & streaming pipelines Strong experience in AWS and associated tooling (Eg, S3, Glue, Redshift, Lambda, Terraform etc) Experience designing Data Engineering platforms from scratch Alongside their commitment to work-life balance the business also has an extremely competitive benefits package including, but not limited to, Private Medical, enhanced pension contributions & wellness/gymflex programmes.We are expecting a strong response to this Principal Data Engineer role, so please apply send a CV in to today to avoid missing out!
Your new company Our client is a global leader in technology and consulting services, renowned for driving innovation across industries through cutting-edge solutions in cloud computing, AI, and enterprise software. With a rich heritage of technological excellence and a strong focus on digital transformation, they empower organisations worldwide to solve complex challenges and achieve sustainable growth. Your new role As a SOC Analyst, you will be responsible for providing Protective Monitoring Services across a range of Secure Customers. You will be responsible for the day-to-day monitoring using various SIEM Tools (Qradar, Sentinel & LogRhythm). Some of the responsibilities that come along with this role include the following: Security Analytics Incident investigation, triage and escalation Threat monitoring and response Trend reporting Rule tuning and continual service improvement The role involves working alongside other team members including SOC engineers and Service Managers. The role acts as part of a 24/ 7 shift team and shift work will be required. This role is based in Hursley and will require access to site regularly. This role may also have an out-of-hours on-call requirement. What you'll need to succeed Must be prepared to work on shift as part of a 24/7 shift team based onsite - 4 days on - 4 days off.Microsoft Certified: Security Operations Analyst Associate Certification (SC200) is a mandatory requirement for role fulfilmentExperience working with SIEM technologies and security toolingAn understanding of IT Infrastructure and NetworkingAn understanding of vulnerability and threat managementAn understanding of the incident response lifecycleThe ability to work in a close team and independentlyThe ability to be adaptable to a high-paced changeable workload What you'll get in return 12-month contract - Inside IR35 regs contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
17/10/2025
Contractor
Your new company Our client is a global leader in technology and consulting services, renowned for driving innovation across industries through cutting-edge solutions in cloud computing, AI, and enterprise software. With a rich heritage of technological excellence and a strong focus on digital transformation, they empower organisations worldwide to solve complex challenges and achieve sustainable growth. Your new role As a SOC Analyst, you will be responsible for providing Protective Monitoring Services across a range of Secure Customers. You will be responsible for the day-to-day monitoring using various SIEM Tools (Qradar, Sentinel & LogRhythm). Some of the responsibilities that come along with this role include the following: Security Analytics Incident investigation, triage and escalation Threat monitoring and response Trend reporting Rule tuning and continual service improvement The role involves working alongside other team members including SOC engineers and Service Managers. The role acts as part of a 24/ 7 shift team and shift work will be required. This role is based in Hursley and will require access to site regularly. This role may also have an out-of-hours on-call requirement. What you'll need to succeed Must be prepared to work on shift as part of a 24/7 shift team based onsite - 4 days on - 4 days off.Microsoft Certified: Security Operations Analyst Associate Certification (SC200) is a mandatory requirement for role fulfilmentExperience working with SIEM technologies and security toolingAn understanding of IT Infrastructure and NetworkingAn understanding of vulnerability and threat managementAn understanding of the incident response lifecycleThe ability to work in a close team and independentlyThe ability to be adaptable to a high-paced changeable workload What you'll get in return 12-month contract - Inside IR35 regs contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Essential Roles & Responsibilities (Full job description on Claranet careers site) As a Senior SOC Analyst (Team Leader), you apply your advanced security operations expertise to lead a team of SOC Analysts while performing advanced investigations and, when required, first-line triage to maintain queue health and SLA compliance. You are responsible for high-quality service delivery through detailed analysis, evidence-led response actions, and operational leadership. In addition to handling escalated alerts, you provide line management, oversee ticket quality, contribute to training and onboarding, and drive continual improvement. You work core business hours with participation in the on-call rota, ensuring consistent service support for customers and operational continuity across teams. Key Responsibilities • Incident Investigation and Response - You take ownership of escalated incidents, performing detailed investigations and, when necessary, stepping into first-line triage to guarantee prompt alert handling and escalation. • Team Leadership - You provide day-to-day leadership and line management for a team of SOC Analysts, conducting performance reviews, appraisals, one-to-one meetings, and development planning. • Quality Assurance - You own QA for the team's outputs, ensuring consistency, accuracy, and completeness of incident handling and documentation across the team. • Training and Onboarding - You lead knowledge-transfer sessions, support structured onboarding of new team members, and coordinate internal training to drive skill development and reinforce SOC best practices. • Continual Improvement - You identify opportunities to optimise workflows, enhance detection logic, and contribute to service-improvement initiatives across the SOC, including backlog reduction, knowledge-base expansion, and feedback loops from lessons learned. • Customer Communications - You provide timely incident updates and lead bridging calls with customers during high-priority incidents, ensuring that communications are clear, evidence-led, and aligned to customer expectations. • Threat Hunting Oversight - You lead and coordinate proactive threat hunting across customer environments, using hypothesis-based approaches to identify undetected threats and validate detection coverage. Essential Duties • Advanced Investigation and Escalated Response o Perform in-depth investigations using correlated data from all available tooling. o Reconstruct attack chains and identify root causes using MITRE ATT&CK. o Recommend and coordinate response actions to mitigate impact during active incidents. • IOC and Threat Analysis o Investigate indicators of compromise using commercial and open-source threat intelligence. o Validate alerts and determine their relevance to customer environments, providing context on adversary behaviour and recommending follow-up actions when threats are confirmed. • Threat Hunting o Lead and participate in threat hunts using hypothesis-driven approaches mapped to TTPs and MITRE ATT&CK. o Leverage telemetry and queries in tooling to identify suspicious indicators not surfaced through existing detection logic. o Document hunting activities, findings, and detection coverage gaps to support tuning and continual detection improvement. • Team Oversight o Provide feedback and coaching on triage techniques, escalation decisions, and ticket quality. o Monitor performance, manage formal HR processes, and support professional development through regular one-to-ones and quarterly appraisals. o Provide concise on-call handovers and status reporting to maintain continuity between core and shift teams, escalating risks or operational issues as needed. • Documentation and Reporting o Ensure clear, evidence-based documentation of incidents and investigations, including rationale for response actions and IOC validation. o Perform case-closure quality assurance to confirm investigation completeness and capture lessons learned. o Support knowledge-base development and post-incident reporting activities, ensuring reusable insights are recorded to improve future incident handling and analyst onboarding. Position Specification Required Qualifications and Experience • You may be required to hold or obtain UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role. • A minimum of 4+ years of SOC operational experience, with demonstrated ability across security analysis, incident response, and working escalated cases. • Proven leadership capability with experience line managing analysts, conducting performance reviews, and overseeing HR-related duties. • Experience providing ticket quality assurance and training delivery. • Familiarity with leading SIEM, endpoint and XDR security platforms, in multi-tenant MSSP environments. • Willingness to obtain or hold relevant security certifications, such as SBT BTL2 and CREST CRIA.
17/10/2025
Full time
Essential Roles & Responsibilities (Full job description on Claranet careers site) As a Senior SOC Analyst (Team Leader), you apply your advanced security operations expertise to lead a team of SOC Analysts while performing advanced investigations and, when required, first-line triage to maintain queue health and SLA compliance. You are responsible for high-quality service delivery through detailed analysis, evidence-led response actions, and operational leadership. In addition to handling escalated alerts, you provide line management, oversee ticket quality, contribute to training and onboarding, and drive continual improvement. You work core business hours with participation in the on-call rota, ensuring consistent service support for customers and operational continuity across teams. Key Responsibilities • Incident Investigation and Response - You take ownership of escalated incidents, performing detailed investigations and, when necessary, stepping into first-line triage to guarantee prompt alert handling and escalation. • Team Leadership - You provide day-to-day leadership and line management for a team of SOC Analysts, conducting performance reviews, appraisals, one-to-one meetings, and development planning. • Quality Assurance - You own QA for the team's outputs, ensuring consistency, accuracy, and completeness of incident handling and documentation across the team. • Training and Onboarding - You lead knowledge-transfer sessions, support structured onboarding of new team members, and coordinate internal training to drive skill development and reinforce SOC best practices. • Continual Improvement - You identify opportunities to optimise workflows, enhance detection logic, and contribute to service-improvement initiatives across the SOC, including backlog reduction, knowledge-base expansion, and feedback loops from lessons learned. • Customer Communications - You provide timely incident updates and lead bridging calls with customers during high-priority incidents, ensuring that communications are clear, evidence-led, and aligned to customer expectations. • Threat Hunting Oversight - You lead and coordinate proactive threat hunting across customer environments, using hypothesis-based approaches to identify undetected threats and validate detection coverage. Essential Duties • Advanced Investigation and Escalated Response o Perform in-depth investigations using correlated data from all available tooling. o Reconstruct attack chains and identify root causes using MITRE ATT&CK. o Recommend and coordinate response actions to mitigate impact during active incidents. • IOC and Threat Analysis o Investigate indicators of compromise using commercial and open-source threat intelligence. o Validate alerts and determine their relevance to customer environments, providing context on adversary behaviour and recommending follow-up actions when threats are confirmed. • Threat Hunting o Lead and participate in threat hunts using hypothesis-driven approaches mapped to TTPs and MITRE ATT&CK. o Leverage telemetry and queries in tooling to identify suspicious indicators not surfaced through existing detection logic. o Document hunting activities, findings, and detection coverage gaps to support tuning and continual detection improvement. • Team Oversight o Provide feedback and coaching on triage techniques, escalation decisions, and ticket quality. o Monitor performance, manage formal HR processes, and support professional development through regular one-to-ones and quarterly appraisals. o Provide concise on-call handovers and status reporting to maintain continuity between core and shift teams, escalating risks or operational issues as needed. • Documentation and Reporting o Ensure clear, evidence-based documentation of incidents and investigations, including rationale for response actions and IOC validation. o Perform case-closure quality assurance to confirm investigation completeness and capture lessons learned. o Support knowledge-base development and post-incident reporting activities, ensuring reusable insights are recorded to improve future incident handling and analyst onboarding. Position Specification Required Qualifications and Experience • You may be required to hold or obtain UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role. • A minimum of 4+ years of SOC operational experience, with demonstrated ability across security analysis, incident response, and working escalated cases. • Proven leadership capability with experience line managing analysts, conducting performance reviews, and overseeing HR-related duties. • Experience providing ticket quality assurance and training delivery. • Familiarity with leading SIEM, endpoint and XDR security platforms, in multi-tenant MSSP environments. • Willingness to obtain or hold relevant security certifications, such as SBT BTL2 and CREST CRIA.
About the Role PBJ Management is seeking a proactive and connected Brand Partnership leader to lead the growth of our brand and content creation campaigns division. This is a unique opportunity to shape a new branch of the agency, focused on creating and delivering high-impact commercial opportunities for our clients in the digital space through a sharp focus on creating innovative brand partnerships that align with our roster's strengths and aspirations. You will be responsible for building strong relationships with brands and agencies, bringing in social and digital content campaign opportunities, and overseeing talent brand partnerships end-to-end. Working closely with our team of talent agents, you'll ensure PBJ talent receive commercial brand opportunities that suit their profiles, expand the digital footprint of our talent across branded content, brand partnerships, and digital platforms. Key Responsibilities Lead PBJ's brand & digital content campaign offering Build and maintain strong relationships with brands, marketers, and industry leaders Act as the primary liaison for brand partners, ensuring smooth and successful collaboration from pitch, through delivery to renewal Identify, pitch, and negotiate partnership opportunities that elevate the profiles of our talent Develop and expand brand partnership opportunities for talent across digital, social, and other media platforms Leverage industry connections to grow talent visibility and exposure Oversee the end-to-end management of campaigns from pitching and negotiations to contracts and delivery Track activity - bookings, revenues, outcomes and engagement Collaborate with other PBJ departments to maintain our unified approach to talent management Stay ahead of industry trends, brand opportunities, and shifts in digital culture What We're Looking For Essential 3-5 years working in digital talent management, brand partnerships and social media and/or influencer marketing A strong network of contacts across brands, agencies, and campaign managers Strong experience in brand partnerships, business development, and commercial leadership roles Strong understanding of the media landscape, advertising & marketing, and branded content opportunities Proven success in managing and developing talent social and commercial portfolios Experience working in fast-paced, cross-functional environments High attention to detail with ability to track and manage multiple campaigns simultaneously Passion for the talent industry, with awareness of cultural trends, social and brand partnerships, and digital growth opportunities for clients Strong project management skills, able to set up systems and processes from scratch Experience in pricing structures, commercial negotiations, and deal execution Beneficial Solid understanding of contracts, financial structures, and industry regulations Experience developing a talent's social media strategy and presence Track record of working with high-profile clients or campaigns Why Join PBJ? This is a rare opportunity to join PBJ Management to drive forward a new function, with the freedom to shape the department's success for the outset. You'll work with exciting talent, collaborate with high-profile brands, and make a meaningful impact for talent and the agency through the development of strong commercial partnerships. Details Location: NoHo, London Contract: Permanent Home working: Full time in the PBJ London office Salary: Dependent on experience - £40,000 - £70,000 About PBJ Management PBJ Management is an exclusive UK based comedic talent management outfit. The company represents the cream of UK comedic, acting and presenting talent. Expertise includes a deep knowledge of theatre, broadcasting, film, publishing, digital and commercials. Representing around 130 clients, PBJ Management Ltd operates in all areas of the entertainment industry and has built up productive relationships with key media and broadcast operators across the globe. The client list, artists' credits and the scores of prestigious awards won speak for themselves. For more info: Applications Applications open until 12.00 noon Monday 27th October 2025 To apply, please send your CV and cover letter (outlining why you believe you are suitable for the role with examples of previous impact and evidence of skills and knowledge) to: with the subject title of Brand Partnership Leader
11/10/2025
Full time
About the Role PBJ Management is seeking a proactive and connected Brand Partnership leader to lead the growth of our brand and content creation campaigns division. This is a unique opportunity to shape a new branch of the agency, focused on creating and delivering high-impact commercial opportunities for our clients in the digital space through a sharp focus on creating innovative brand partnerships that align with our roster's strengths and aspirations. You will be responsible for building strong relationships with brands and agencies, bringing in social and digital content campaign opportunities, and overseeing talent brand partnerships end-to-end. Working closely with our team of talent agents, you'll ensure PBJ talent receive commercial brand opportunities that suit their profiles, expand the digital footprint of our talent across branded content, brand partnerships, and digital platforms. Key Responsibilities Lead PBJ's brand & digital content campaign offering Build and maintain strong relationships with brands, marketers, and industry leaders Act as the primary liaison for brand partners, ensuring smooth and successful collaboration from pitch, through delivery to renewal Identify, pitch, and negotiate partnership opportunities that elevate the profiles of our talent Develop and expand brand partnership opportunities for talent across digital, social, and other media platforms Leverage industry connections to grow talent visibility and exposure Oversee the end-to-end management of campaigns from pitching and negotiations to contracts and delivery Track activity - bookings, revenues, outcomes and engagement Collaborate with other PBJ departments to maintain our unified approach to talent management Stay ahead of industry trends, brand opportunities, and shifts in digital culture What We're Looking For Essential 3-5 years working in digital talent management, brand partnerships and social media and/or influencer marketing A strong network of contacts across brands, agencies, and campaign managers Strong experience in brand partnerships, business development, and commercial leadership roles Strong understanding of the media landscape, advertising & marketing, and branded content opportunities Proven success in managing and developing talent social and commercial portfolios Experience working in fast-paced, cross-functional environments High attention to detail with ability to track and manage multiple campaigns simultaneously Passion for the talent industry, with awareness of cultural trends, social and brand partnerships, and digital growth opportunities for clients Strong project management skills, able to set up systems and processes from scratch Experience in pricing structures, commercial negotiations, and deal execution Beneficial Solid understanding of contracts, financial structures, and industry regulations Experience developing a talent's social media strategy and presence Track record of working with high-profile clients or campaigns Why Join PBJ? This is a rare opportunity to join PBJ Management to drive forward a new function, with the freedom to shape the department's success for the outset. You'll work with exciting talent, collaborate with high-profile brands, and make a meaningful impact for talent and the agency through the development of strong commercial partnerships. Details Location: NoHo, London Contract: Permanent Home working: Full time in the PBJ London office Salary: Dependent on experience - £40,000 - £70,000 About PBJ Management PBJ Management is an exclusive UK based comedic talent management outfit. The company represents the cream of UK comedic, acting and presenting talent. Expertise includes a deep knowledge of theatre, broadcasting, film, publishing, digital and commercials. Representing around 130 clients, PBJ Management Ltd operates in all areas of the entertainment industry and has built up productive relationships with key media and broadcast operators across the globe. The client list, artists' credits and the scores of prestigious awards won speak for themselves. For more info: Applications Applications open until 12.00 noon Monday 27th October 2025 To apply, please send your CV and cover letter (outlining why you believe you are suitable for the role with examples of previous impact and evidence of skills and knowledge) to: with the subject title of Brand Partnership Leader
ISOC Tier 2 Engineer Location: Horwich, Bolton Salary: £34,000 + Benefits Hours: 24/7 Shift-Based Role The Opportunity We are seeking three ISOC Tier 2 Engineers to join a fast-paced and growing Secure Operations Centre team in Bolton. This is a great opportunity for individuals with strong networking and security skills who are looking to build their careers, gain industry certifications, and work on a variety of live projects. Key Responsibilities Provide 2nd line diagnosis and resolution of network and security issues Support and maintain customer systems including routers, switches, and firewalls Act as an escalation point for Tier 1 engineers Contribute to change management and IT service management processes Work directly with customers as well as internal project teams Participate in a 24/7 shift rota, including weekends, bank holidays, and on-call cover Engage in ongoing training and certification programmes to progress towards Tier 3 Skills and Experience Required CCNA or equivalent certification - essential Juniper (JNCIA/JNCIS) experience - highly desirable Strong knowledge of Cisco and Aruba networking technologies Background in an MSP, NOC, or NSP environment preferred Solid troubleshooting experience across routers, switches, and firewalls Server knowledge (Windows/Linux) beneficial Ability to work both independently and within a team Must be a British national and able to obtain Security Clearance (PV3) Shift Pattern and Team 24/7/365 shift rota, typically week-on/week-off Shifts start around 7:30am-8:00am On-call rota included (including weekends and bank holidays) Join an established team of 14 Tier 2 Engineers, reporting into a Tier 2 Team Leader What's on Offer Salary: £34,000 A clear training and certification roadmap (Cisco, Juniper, and security technologies) Genuine career progression opportunities into Tier 3 and beyond Exposure to a wide range of projects and customer environments Comprehensive benefits package including: 23 days annual leave (increasing with service) plus your birthday off Holiday buy scheme Pension scheme Death in service cover Bonus scheme Employee assistance programme Cycle-to-work scheme, eye care, colleague discounts, enhanced family leave Active social calendar and professional development opportunities Apply Now If you are looking to develop your networking and security career in a dynamic ISOC environment with strong training and progression, we want to hear from you. Apply today to be considered.
11/10/2025
Full time
ISOC Tier 2 Engineer Location: Horwich, Bolton Salary: £34,000 + Benefits Hours: 24/7 Shift-Based Role The Opportunity We are seeking three ISOC Tier 2 Engineers to join a fast-paced and growing Secure Operations Centre team in Bolton. This is a great opportunity for individuals with strong networking and security skills who are looking to build their careers, gain industry certifications, and work on a variety of live projects. Key Responsibilities Provide 2nd line diagnosis and resolution of network and security issues Support and maintain customer systems including routers, switches, and firewalls Act as an escalation point for Tier 1 engineers Contribute to change management and IT service management processes Work directly with customers as well as internal project teams Participate in a 24/7 shift rota, including weekends, bank holidays, and on-call cover Engage in ongoing training and certification programmes to progress towards Tier 3 Skills and Experience Required CCNA or equivalent certification - essential Juniper (JNCIA/JNCIS) experience - highly desirable Strong knowledge of Cisco and Aruba networking technologies Background in an MSP, NOC, or NSP environment preferred Solid troubleshooting experience across routers, switches, and firewalls Server knowledge (Windows/Linux) beneficial Ability to work both independently and within a team Must be a British national and able to obtain Security Clearance (PV3) Shift Pattern and Team 24/7/365 shift rota, typically week-on/week-off Shifts start around 7:30am-8:00am On-call rota included (including weekends and bank holidays) Join an established team of 14 Tier 2 Engineers, reporting into a Tier 2 Team Leader What's on Offer Salary: £34,000 A clear training and certification roadmap (Cisco, Juniper, and security technologies) Genuine career progression opportunities into Tier 3 and beyond Exposure to a wide range of projects and customer environments Comprehensive benefits package including: 23 days annual leave (increasing with service) plus your birthday off Holiday buy scheme Pension scheme Death in service cover Bonus scheme Employee assistance programme Cycle-to-work scheme, eye care, colleague discounts, enhanced family leave Active social calendar and professional development opportunities Apply Now If you are looking to develop your networking and security career in a dynamic ISOC environment with strong training and progression, we want to hear from you. Apply today to be considered.
Want to be a valued member of the team? We are looking for an experienced IT Configuration Engineer to join their hardworking & friendly team for my client based in Rugby, Central Park Location: Rugby As a IT Configuration Engineer you will work either: AM shift 06:00-14:30 Monday - Friday PM shift 14:00-22:30 Monday - Friday Night shift 22:00-06:30 Sunday - Thursday As a IT Configuration Engineer you will be paid: AM shift - 12.60phr rising to 12.85 after 12 weeks PM shift - 12.13.15phr rising to 13.40 after 12 weeks Night shift 14.80phr rising to 15.10 after 12 weeks As a IT Configuration Engineer your duties will include: Configure customers systems to their required specifications Test systems to ensure 100% quality Maintain minimum monthly productivity goals Troubleshoot problems with computer systems, including hardware, software and peripheral equipment Ensure that customers receive the highest level of customer service Communicate issues concerning customer orders to the Help Desk or Team Leader Adhere to safety procedures and guidelines at all times Perform any additional duties assigned by management It may be necessary on occasion for this individual to work beyond their regularly scheduled shift Overtime is to be expected and, in some cases, may be required At times complete tasks normally associated with higher levels of technician to aid co-worker development To demonstrate the values as laid out in the clients way and to keep updated with the clients way Demonstrate ability to lift and carry up to 15kg of force frequently. Demonstrate ability to perform eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time Ability to work in a warehouse environment which includes changes in temperature as weather fluctuates Requirements: Familiar with Configuration Previous experience within an IT related role Previous warehouse experience (preferred) Ability to be on your feet for long periods of time You will benefit from: An immediate start Holiday and Sick pay Upbeat and friendly team If you are looking for work or know someone who is please get in touch & apply today! Call us : (phone number removed) Apply online Visit us : 11 Bank Street, Rugby, CV21 2QE Send your CV to (url removed) & subject the email "IT CONFIGURATION ENGINEER" Make an appointment on Facebook to register today: Pertemps Rugby Industrial
10/10/2025
Seasonal
Want to be a valued member of the team? We are looking for an experienced IT Configuration Engineer to join their hardworking & friendly team for my client based in Rugby, Central Park Location: Rugby As a IT Configuration Engineer you will work either: AM shift 06:00-14:30 Monday - Friday PM shift 14:00-22:30 Monday - Friday Night shift 22:00-06:30 Sunday - Thursday As a IT Configuration Engineer you will be paid: AM shift - 12.60phr rising to 12.85 after 12 weeks PM shift - 12.13.15phr rising to 13.40 after 12 weeks Night shift 14.80phr rising to 15.10 after 12 weeks As a IT Configuration Engineer your duties will include: Configure customers systems to their required specifications Test systems to ensure 100% quality Maintain minimum monthly productivity goals Troubleshoot problems with computer systems, including hardware, software and peripheral equipment Ensure that customers receive the highest level of customer service Communicate issues concerning customer orders to the Help Desk or Team Leader Adhere to safety procedures and guidelines at all times Perform any additional duties assigned by management It may be necessary on occasion for this individual to work beyond their regularly scheduled shift Overtime is to be expected and, in some cases, may be required At times complete tasks normally associated with higher levels of technician to aid co-worker development To demonstrate the values as laid out in the clients way and to keep updated with the clients way Demonstrate ability to lift and carry up to 15kg of force frequently. Demonstrate ability to perform eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time Ability to work in a warehouse environment which includes changes in temperature as weather fluctuates Requirements: Familiar with Configuration Previous experience within an IT related role Previous warehouse experience (preferred) Ability to be on your feet for long periods of time You will benefit from: An immediate start Holiday and Sick pay Upbeat and friendly team If you are looking for work or know someone who is please get in touch & apply today! Call us : (phone number removed) Apply online Visit us : 11 Bank Street, Rugby, CV21 2QE Send your CV to (url removed) & subject the email "IT CONFIGURATION ENGINEER" Make an appointment on Facebook to register today: Pertemps Rugby Industrial
CTO - fast growing, multi award-winning EdTech Gaming startup - significant equity on offer They are seeking a mission-driven, highly-skilled CTO / Tech Lead with a passion for education and video games! This role provides an opportunity to not only develop the company's technological backbone but to influence the culture of a multi-award winning, fast growing Edtech gaming startup. The CTO will be incentivised, and tasked with making executive technology decisions on behalf of the company, including managing a technology budget and leading hiring. If you're a hands-on strategic thinker, an effective communicator, delivery focused expert in innovative technological development across Web3 and immersive mobile games, then we'd like to hear from you! Working with the CEO, you will act as both a technology and business expert, making decisions that will impact the current and future growth of the company. Responsibilities Set OKRs/Goals; Establish goals and OKRs based on high standard for success, drawing on strengths of and inspiring/motivating team Strategy; Develop long-term vision for the company's tech strategy Tech architecture; Execute tech strategy/framework for resource allocation aligned with ambitions for global expansion and localisation Innovation; Design and manage platform architecture, innovation and improvements Knowledge transfer; Cultivate and coach technology leaders and team leaders that may not be tech inclined Leadership; Lead and mentor engineers enabling them to realise their full potential Methodologies; Define processes and methodologies for effective execution by teams Team; Partner with other teams aligning to achieve company goals and highest quality product Efficient; Ensure technologies are used innovatively, efficiently, profitably, and securely 1 Budgets: Manage budgets and resources Hiring: create hiring plans and support recruitment (eg, interviewing potential candidates) Requirements Experience in a Tech Lead, VP of Technology, Principal Architect position, and/or CTO ideally having experience with building and running a SaaS in a start up/scale up and across some of the following: Video Content, Social, Commerce, Community, Games, Edtech etc. Ability to think strategically and anticipate technology needs 6-12+ months down the road Capable of driving complex technology shifts, including the ability to break down complex innovation processes and projects into clear, ambitious, and realistic strategies for execution so they can be built rapidly and tested as MVPs Execution so they can be built rapidly and tested prototypes prior to deployment Track record with front-end (React, Unity, WebGL, Android, iOS, React), back-end (Kotlin, REST, AWS, PHP8/Symfony4, AWS/Azure), AI, ML, web Past experience as a hands-on software engineer, ideally on Back End systems Ability to take concepts from vision to technical solutions working with business, technical, management, and subject matter experts to deliver products or platform capabilities Experience with applying machine learning solutions to real world problems, ideally around natural language processing Proven track record of building and leading high-performance technology teams, and an ability to attract and retain talented individuals An inspirational leader, capable of motivating a team towards both innovation and implementation, and motivating peers and leadership towards a comprehensive strategy and vision Basic salary (phone number removed) + significant equity Hybrid role/office in London Amazing opportunity to make a huge impact and change the lives of millions of children globally.
09/10/2025
Full time
CTO - fast growing, multi award-winning EdTech Gaming startup - significant equity on offer They are seeking a mission-driven, highly-skilled CTO / Tech Lead with a passion for education and video games! This role provides an opportunity to not only develop the company's technological backbone but to influence the culture of a multi-award winning, fast growing Edtech gaming startup. The CTO will be incentivised, and tasked with making executive technology decisions on behalf of the company, including managing a technology budget and leading hiring. If you're a hands-on strategic thinker, an effective communicator, delivery focused expert in innovative technological development across Web3 and immersive mobile games, then we'd like to hear from you! Working with the CEO, you will act as both a technology and business expert, making decisions that will impact the current and future growth of the company. Responsibilities Set OKRs/Goals; Establish goals and OKRs based on high standard for success, drawing on strengths of and inspiring/motivating team Strategy; Develop long-term vision for the company's tech strategy Tech architecture; Execute tech strategy/framework for resource allocation aligned with ambitions for global expansion and localisation Innovation; Design and manage platform architecture, innovation and improvements Knowledge transfer; Cultivate and coach technology leaders and team leaders that may not be tech inclined Leadership; Lead and mentor engineers enabling them to realise their full potential Methodologies; Define processes and methodologies for effective execution by teams Team; Partner with other teams aligning to achieve company goals and highest quality product Efficient; Ensure technologies are used innovatively, efficiently, profitably, and securely 1 Budgets: Manage budgets and resources Hiring: create hiring plans and support recruitment (eg, interviewing potential candidates) Requirements Experience in a Tech Lead, VP of Technology, Principal Architect position, and/or CTO ideally having experience with building and running a SaaS in a start up/scale up and across some of the following: Video Content, Social, Commerce, Community, Games, Edtech etc. Ability to think strategically and anticipate technology needs 6-12+ months down the road Capable of driving complex technology shifts, including the ability to break down complex innovation processes and projects into clear, ambitious, and realistic strategies for execution so they can be built rapidly and tested as MVPs Execution so they can be built rapidly and tested prototypes prior to deployment Track record with front-end (React, Unity, WebGL, Android, iOS, React), back-end (Kotlin, REST, AWS, PHP8/Symfony4, AWS/Azure), AI, ML, web Past experience as a hands-on software engineer, ideally on Back End systems Ability to take concepts from vision to technical solutions working with business, technical, management, and subject matter experts to deliver products or platform capabilities Experience with applying machine learning solutions to real world problems, ideally around natural language processing Proven track record of building and leading high-performance technology teams, and an ability to attract and retain talented individuals An inspirational leader, capable of motivating a team towards both innovation and implementation, and motivating peers and leadership towards a comprehensive strategy and vision Basic salary (phone number removed) + significant equity Hybrid role/office in London Amazing opportunity to make a huge impact and change the lives of millions of children globally.
The Bridge IT Recruitment
Newcastle Upon Tyne, Tyne And Wear
My client, a Global organisation based in Newcastle city centre are seeking an experienced Head of Security and Platform Engineering to start ASAP. This pivotal role takes the lead in delivering breakthrough improvements in reliability and performance across technology platforms, ensuring our systems consistently exceed expectations. As the leading force behind our cyber security agenda, you will champion a step change in modern security controls introducing cutting-edge measures that protect the business. You will lead four core technology towers, and inspire teams to set bold targets, measure progress, and celebrate success as we raise the bar for platform resilience, scalability, and security. Key Responsibilities: Strategic Leadership & Governance Define and drive the vision, strategy, and roadmaps for Platform towers, aligned with business objectives and risk appetite. Oversee integration and collaboration across the four core platform towers: Digital Workspace Services (DWS) Support and System Reliability Engineering (SSRE) Platform and Cloud Engineering (PaCE) Security & Network Operations (SNOPs) Establish and socialise the Cyber Security Strategy and Roadmap, ensuring alignment with enterprise resilience and regulatory requirements Cyber Security Leadership Shape the cyber security vision and build a corresponding technical roadmap which delivers a world class security controls across cloud infrastructure, networks, end points, identity & access management, application security, and threat detection. Collaborate closely with the SNOPs Lead to adapt the SNOPs roadmap priorities in line with shifts in industry, evolving threat landscape and regulatory requirements. Ensure effective 24/7 security operations (inc. security incident management) Collaborate closely with the Enterprise Resilience function (1st Line of Defence) to ensure integrated risk management and incident response. Promote stakeholder engagement and cross-functional collaboration to embed a culture of security awareness and ownership across the organisation. Operational Oversight Ensure high availability, performance, and security of all technology systems and infrastructure. Monitor and improve service levels, incident resolution times, and system reliability metrics. Lead cross-functional coordination for escalations, major incidents, and service continuity planning. Team Leadership & Development Provide leadership and direction to platform tower leads Foster a culture of continuous improvement, collaboration, and innovation across all teams. Support recruitment, onboarding, and capability development to meet evolving technology needs. Technology Platform Delivery Oversee the delivery and lifecycle management of: Microsoft 365 and collaboration platforms Cloud platforms (design, automation, cost optimisation) Network and security operations (compliance, threat management) Monitoring, observability, and backup/recovery systems Ensure alignment with architectural standards and regulatory requirements (e.g., DORA, Cyber Essentials Plus). Stakeholder Engagement Act as the escalation point for unresolved issues across platform towers. Collaborate with product teams, business units, and external vendors to ensure service excellence and alignment with user needs. Represent Technology in all relevant Information Security, Risk and project Committees, ensuring visibility and accountability for and robust management of cyber security risks. Represent Security and Platforms and in governance forums such as the Architectural Review Board (ARB). Essential Skills Proven leadership in managing cyber security and cross-functional technology teams in a complex, global environment. Deep understanding of IT infrastructure, cloud platforms (e.g., Azure), and enterprise collaboration tools (e.g., Microsoft 365). Strong grasp of ITIL-based service management, including incident, change, and problem management. Expertise in security and compliance frameworks, including DORA and Cyber Essentials Plus. Prior hands-on experience in delivering security solutions within enterprise environments Knowledge of disaster recovery, business continuity, and vulnerability management. Excellent communication, stakeholder management, and vendor negotiation skills. Qualifications Bachelor s degree in Computer Science, Information Systems, or a related field (Master s preferred). ITIL Foundation certification (Intermediate or Expert level desirable). Relevant cloud certifications (e.g., Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect). Experience 10+ years in IT leadership roles, with at least 5 years managing platform or infrastructure services. Demonstrated success in leading digital transformation or cloud migration initiatives. Experience working in regulated environments with a strong focus on security and compliance The role is Hybrid working 3 office days a week in a central Newcastle location great for transport links by train, car or bus. Apply now for immediate consideration.
07/10/2025
Full time
My client, a Global organisation based in Newcastle city centre are seeking an experienced Head of Security and Platform Engineering to start ASAP. This pivotal role takes the lead in delivering breakthrough improvements in reliability and performance across technology platforms, ensuring our systems consistently exceed expectations. As the leading force behind our cyber security agenda, you will champion a step change in modern security controls introducing cutting-edge measures that protect the business. You will lead four core technology towers, and inspire teams to set bold targets, measure progress, and celebrate success as we raise the bar for platform resilience, scalability, and security. Key Responsibilities: Strategic Leadership & Governance Define and drive the vision, strategy, and roadmaps for Platform towers, aligned with business objectives and risk appetite. Oversee integration and collaboration across the four core platform towers: Digital Workspace Services (DWS) Support and System Reliability Engineering (SSRE) Platform and Cloud Engineering (PaCE) Security & Network Operations (SNOPs) Establish and socialise the Cyber Security Strategy and Roadmap, ensuring alignment with enterprise resilience and regulatory requirements Cyber Security Leadership Shape the cyber security vision and build a corresponding technical roadmap which delivers a world class security controls across cloud infrastructure, networks, end points, identity & access management, application security, and threat detection. Collaborate closely with the SNOPs Lead to adapt the SNOPs roadmap priorities in line with shifts in industry, evolving threat landscape and regulatory requirements. Ensure effective 24/7 security operations (inc. security incident management) Collaborate closely with the Enterprise Resilience function (1st Line of Defence) to ensure integrated risk management and incident response. Promote stakeholder engagement and cross-functional collaboration to embed a culture of security awareness and ownership across the organisation. Operational Oversight Ensure high availability, performance, and security of all technology systems and infrastructure. Monitor and improve service levels, incident resolution times, and system reliability metrics. Lead cross-functional coordination for escalations, major incidents, and service continuity planning. Team Leadership & Development Provide leadership and direction to platform tower leads Foster a culture of continuous improvement, collaboration, and innovation across all teams. Support recruitment, onboarding, and capability development to meet evolving technology needs. Technology Platform Delivery Oversee the delivery and lifecycle management of: Microsoft 365 and collaboration platforms Cloud platforms (design, automation, cost optimisation) Network and security operations (compliance, threat management) Monitoring, observability, and backup/recovery systems Ensure alignment with architectural standards and regulatory requirements (e.g., DORA, Cyber Essentials Plus). Stakeholder Engagement Act as the escalation point for unresolved issues across platform towers. Collaborate with product teams, business units, and external vendors to ensure service excellence and alignment with user needs. Represent Technology in all relevant Information Security, Risk and project Committees, ensuring visibility and accountability for and robust management of cyber security risks. Represent Security and Platforms and in governance forums such as the Architectural Review Board (ARB). Essential Skills Proven leadership in managing cyber security and cross-functional technology teams in a complex, global environment. Deep understanding of IT infrastructure, cloud platforms (e.g., Azure), and enterprise collaboration tools (e.g., Microsoft 365). Strong grasp of ITIL-based service management, including incident, change, and problem management. Expertise in security and compliance frameworks, including DORA and Cyber Essentials Plus. Prior hands-on experience in delivering security solutions within enterprise environments Knowledge of disaster recovery, business continuity, and vulnerability management. Excellent communication, stakeholder management, and vendor negotiation skills. Qualifications Bachelor s degree in Computer Science, Information Systems, or a related field (Master s preferred). ITIL Foundation certification (Intermediate or Expert level desirable). Relevant cloud certifications (e.g., Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect). Experience 10+ years in IT leadership roles, with at least 5 years managing platform or infrastructure services. Demonstrated success in leading digital transformation or cloud migration initiatives. Experience working in regulated environments with a strong focus on security and compliance The role is Hybrid working 3 office days a week in a central Newcastle location great for transport links by train, car or bus. Apply now for immediate consideration.
Business Unit: COO, Technology Operations & Cyber Security Salary range: £40,800 - £51,000 per annum + Benefits Location: UK Remote Contract type : Permanent Our Team The Platform Engineering Team sits within Technology Operations & Cyber Security (TOCS) and is responsible for supporting, maintaining, and innovating the Bank's underpinning platforms and technologies. The core aspect of your role will be to support the management of the Operational Platform, with a focus on the Linux Server Estate. This will involve collaboration with internal customers, partners and external customers to deliver excellent service and ensure our systems are efficient, performant, resilient where emerging technology threats & risks are managed and change to our systems are managed effectively. What you'll be doing Innovate, build & maintain the Virgin Money Linux server estate for Operational Platform. Engineer, validate, implement and quality assure technical solutions. Lead on initiatives to improve Platform performance and stability. Support projects implementing new infrastructure into the datacentres. Support root cause analysis and remediation of complex technical issues. Work closely with others to estimate work, manage domain scope, risks and issues. Collaborate with internal and external parties to provide excellent customer service. Ensure that change within the environment is managed and controlled effectively. We need you to have Strong engineering experience with Red Hat Enterprise Linux (RHEL) Strong Redhat Satellite experience (install, Configure, manage) Strong experience of server implementation, upgrades, maintenance, monitoring and automation (Infrastructure as Code) with Ansible, AAP Strong experience of VMware (upgrade, manage) Solid understanding of Networking, security and system performance Strong problem-solving skills with the ability to own, diagnose and resolve platforms issues. Good understanding of cybersecurity principles & vulnerability management Python, Bash, API's and data structures in JSON/YAML or other Engineering mindset: able to challenge the status quo and automate manual processes to deliver additional value. Exceptional communication & teamwork skills Flexibility. The role may require occasional evening or weekend work It's a bonus if you have but not essential Experience of Arctera Infoscale, VCS Experience of Solaris Experience of Server Hardware Management and maintenance Experience of Containerisation, Red Hat OpenShift, ARO or AKS Experience of Continuous Integration and Continuous Delivery tooling Experience of working within an ITIL framework Working in Multi-disciplinary Agile teams Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
06/10/2025
Full time
Business Unit: COO, Technology Operations & Cyber Security Salary range: £40,800 - £51,000 per annum + Benefits Location: UK Remote Contract type : Permanent Our Team The Platform Engineering Team sits within Technology Operations & Cyber Security (TOCS) and is responsible for supporting, maintaining, and innovating the Bank's underpinning platforms and technologies. The core aspect of your role will be to support the management of the Operational Platform, with a focus on the Linux Server Estate. This will involve collaboration with internal customers, partners and external customers to deliver excellent service and ensure our systems are efficient, performant, resilient where emerging technology threats & risks are managed and change to our systems are managed effectively. What you'll be doing Innovate, build & maintain the Virgin Money Linux server estate for Operational Platform. Engineer, validate, implement and quality assure technical solutions. Lead on initiatives to improve Platform performance and stability. Support projects implementing new infrastructure into the datacentres. Support root cause analysis and remediation of complex technical issues. Work closely with others to estimate work, manage domain scope, risks and issues. Collaborate with internal and external parties to provide excellent customer service. Ensure that change within the environment is managed and controlled effectively. We need you to have Strong engineering experience with Red Hat Enterprise Linux (RHEL) Strong Redhat Satellite experience (install, Configure, manage) Strong experience of server implementation, upgrades, maintenance, monitoring and automation (Infrastructure as Code) with Ansible, AAP Strong experience of VMware (upgrade, manage) Solid understanding of Networking, security and system performance Strong problem-solving skills with the ability to own, diagnose and resolve platforms issues. Good understanding of cybersecurity principles & vulnerability management Python, Bash, API's and data structures in JSON/YAML or other Engineering mindset: able to challenge the status quo and automate manual processes to deliver additional value. Exceptional communication & teamwork skills Flexibility. The role may require occasional evening or weekend work It's a bonus if you have but not essential Experience of Arctera Infoscale, VCS Experience of Solaris Experience of Server Hardware Management and maintenance Experience of Containerisation, Red Hat OpenShift, ARO or AKS Experience of Continuous Integration and Continuous Delivery tooling Experience of working within an ITIL framework Working in Multi-disciplinary Agile teams Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Business Unit: COO, Digital Experience Centre Salary Range: £23,500 - £25,000 per annum DOE + benefits Location: UK Hybrid - Gosforth / Glasgow area with some remote working Contract Type: Permanent We're buzzing about the year ahead - so much so that we're hiring now for our 12th January and 2nd & 23rd February 2026 intakes! Don't miss out - come and be part of the Virgin Money family. ️ Our Team Are you ready to embark on an exciting journey with Virgin Money? As a Digital Service Advisor, you'll play a pivotal role in creating rewarding relationships with our customers over the phone. Your mission: to support our customers in accessing our innovative products, services, and digital solutions through inbound conversations. You'll be the friendly voice of Virgin Money, delivering heartfelt service every day. What you'll be doing • Be the Voice of Virgin Money, Guide customers over the phone, offering extra help and sharing how they can use our digital solutions. • Empower Customers, From navigating mobile and online banking to addressing everyday queries, you'll help customers feel confident in managing their finances. • Assist our Vulnerable Customers By identifying customers who may be vulnerable, you'll provide them with the relevant support and where necessary record any support needs to ensure we are mindful and aware of their needs moving forward. • Deliver Exceptional Service, If customer service and doing the right thing are your passions, we want you on our team! • Having brilliant inbound conversations, Develop skills to deliver the right outcomes for our customers. • Build Rapport, Use your excellent communication skills to understand and help customers. • Discover Solutions, Ask the right questions to explain our products, services, and digital applications in a way customers understand. • Thrive in a Fast-Paced Role, Contribute to the overall performance of the department as a keen team player. We need you to have • Strong experience of working within a fast paced, technology-led customer service environment. • Impeccable communication with experience of making in the moment decisions within a Contact Centre environment. • Proven track record of assisting vulnerable customers by asking questions and providing support. • A caring, positive attitude with a genuine desire to exceed our customers' expectations. • A flexible and positive working approach to suit customer needs and business demands. • Experience of using Microsoft office applications It's a bonus if you have but not essential • Some financial services experience • Knowledge of banking products Working Hours: Rotational shifts including weekend work (8am-8pm) Hybrid Working: • Enjoy the best of both worlds with our hybrid approach, combining office time in Newcastle (Gosforth) and Glasgow with generous home working options. We value our time together to solve problems, learn, and stay connected. Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. • Up to five extra paid well-being days per year. • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. • Market-leading pension. • Free private medical cover, income protection and life assurance. • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society . We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
06/10/2025
Full time
Business Unit: COO, Digital Experience Centre Salary Range: £23,500 - £25,000 per annum DOE + benefits Location: UK Hybrid - Gosforth / Glasgow area with some remote working Contract Type: Permanent We're buzzing about the year ahead - so much so that we're hiring now for our 12th January and 2nd & 23rd February 2026 intakes! Don't miss out - come and be part of the Virgin Money family. ️ Our Team Are you ready to embark on an exciting journey with Virgin Money? As a Digital Service Advisor, you'll play a pivotal role in creating rewarding relationships with our customers over the phone. Your mission: to support our customers in accessing our innovative products, services, and digital solutions through inbound conversations. You'll be the friendly voice of Virgin Money, delivering heartfelt service every day. What you'll be doing • Be the Voice of Virgin Money, Guide customers over the phone, offering extra help and sharing how they can use our digital solutions. • Empower Customers, From navigating mobile and online banking to addressing everyday queries, you'll help customers feel confident in managing their finances. • Assist our Vulnerable Customers By identifying customers who may be vulnerable, you'll provide them with the relevant support and where necessary record any support needs to ensure we are mindful and aware of their needs moving forward. • Deliver Exceptional Service, If customer service and doing the right thing are your passions, we want you on our team! • Having brilliant inbound conversations, Develop skills to deliver the right outcomes for our customers. • Build Rapport, Use your excellent communication skills to understand and help customers. • Discover Solutions, Ask the right questions to explain our products, services, and digital applications in a way customers understand. • Thrive in a Fast-Paced Role, Contribute to the overall performance of the department as a keen team player. We need you to have • Strong experience of working within a fast paced, technology-led customer service environment. • Impeccable communication with experience of making in the moment decisions within a Contact Centre environment. • Proven track record of assisting vulnerable customers by asking questions and providing support. • A caring, positive attitude with a genuine desire to exceed our customers' expectations. • A flexible and positive working approach to suit customer needs and business demands. • Experience of using Microsoft office applications It's a bonus if you have but not essential • Some financial services experience • Knowledge of banking products Working Hours: Rotational shifts including weekend work (8am-8pm) Hybrid Working: • Enjoy the best of both worlds with our hybrid approach, combining office time in Newcastle (Gosforth) and Glasgow with generous home working options. We value our time together to solve problems, learn, and stay connected. Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. • Up to five extra paid well-being days per year. • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. • Market-leading pension. • Free private medical cover, income protection and life assurance. • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society . We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Cyber Security Lead Oxfordshire - Hybrid - 2 days per week (Flexible) 50k - 60k plus Benefits Our Client are an award-winning leading IT company offering complete outsourced IT solutions to organisations across the UK and Europe. Based in Oxfordshire they provide a comprehensive range of support services, software and hardware solutions to major blue-chip clients and their technicians are highly skilled in planning, implementing and trouble shooting. They strive to become one of the top places to work in the UK - in fact, they believe that they already are! Most of the team have been here for years, have built a terrific career, and as corny as it may sound, they really do call themselves the Planet Family. They welcome new people to the team all the time, from all backgrounds and all levels of experience. They are able to attract talent to our business by investing in staff training and staff rewards, which has become a bedrock of our success. This initiative has resulted in staff becoming even better at what they do, great staff retention and greater company buy-in from the team. As part of this strategy, the more staff learn via official courses, the better the service and the more we reward them. Primary Purpose The Security Lead is both the client-facing strategist and the internal accountable owner of security within the MSP. They lead Quarterly Security Reviews (QSRs), own the client risk register and exception process, and ensure services are delivered in line with frameworks such as Cyber Essentials, ISO27001, and NIST. Internally, the Security Lead is accountable for the MSP's own security posture ensuring tools, processes, and teams meet the same standards we deliver to clients. They monitor measurable posture metrics (e.g., Microsoft Secure Score, Vulnerability etc.), ensure continuous improvement, and keep the MSP's security practice relevant through ongoing training, certifications, and emerging threat awareness. While day-to-day execution is delegated to Security Analysts and service teams, the Security Lead owns security end-to-end: identifying risks, embedding controls, and ensuring compliance is demonstrable. Key Responsibilities Client-Facing Lead Quarterly Security Reviews (QSRs), presenting patch/vulnerability posture, incidents, compliance status, and risk register updates. Translate technical security risks into clear business impact and outcomes. Own the client exception process, ensuring risks are documented, communicated, and signed off. Support Account Managers and Strategic Partnership Managers in roadmap and IT strategy sessions. Act as the strategic security escalation point for clients when risks require senior involvement. Internal MSP Security Own the MSP's internal security frameworks and certifications (e.g., CE+, ISO, SOC 2). Oversee patching, vulnerability, and risk management of MSP-owned infrastructure and tools. Ensure MSP's technology stack (RMM, XDR, PSA, backup, etc.) is securely deployed and monitored. Drive staff security awareness, training, and compliance with secure processes. Delegate operational tasks to Security Analysts while retaining accountability for end-to-end outcomes. Governance & Standards Maintain the client and internal risk registers. Define and evolve gold-standard security "whitepapers" for projects and BAU. Sign off security requirements for project scope/designs that impact compliance or frameworks. Collaborate with Service Delivery Manager and Project Delivery Manager to ensure security is embedded in BAU, change control, and project execution. Monitor and report on client posture metrics (e.g., Microsoft Secure Score, M365 compliance dashboards). Drive continuous posture improvement across client environments. Team Leadership & Growth Mentor and develop Security Analysts. Ensure team certifications remain up to date (minimum 2 per year per Analyst). Lead internal knowledge-sharing sessions to keep the team and wider MSP relevant against new threats and frameworks. Champion automation (RPA/AI) in evidence gathering, reporting, and triage. Identify scale points for growing the Security Practice (e.g., Security Architect, more Analysts). Behaviors Required Strategic Thinking - able to translate technical risks into business outcomes and align security initiatives with client goals and budgets. Strong Governance Mindset - experienced in managing frameworks (Cyber Essentials, ISO27001, NIST) and embedding them into MSP operations and client environments. Risk Communication - skilled at presenting complex security issues clearly to non-technical stakeholders, both internally and at client leadership level. Technical Depth - hands-on understanding of vulnerability management, patch governance, endpoint security (EDR/XDR), and cloud (M365/Azure security). Analytical Skills - capable of interpreting scan results, posture metrics (e.g., Microsoft Secure Score), and incident trends into actionable insights. Delegation & Leadership - experienced in mentoring Analysts and delegating effectively while retaining accountability for outcomes. Collaboration - able to work cross-functionally with Service Delivery, Projects, Account Managers, and vendors to embed security consistently. Continuous Learning - committed to staying current with evolving threats, frameworks, and technologies, and ensuring the team is trained and certified. Client-Facing Confidence - comfortable leading Quarterly Security Reviews (QSRs), participating in roadmap sessions, and engaging with C-level stakeholders. Change Agent - able to influence internal teams and clients to adopt best practice, even when it means shifting established ways of working. Person Specification: Minimum 5+ years in IT security or MSP environment. Strong knowledge of Cyber Essentials, ISO27001, or NIST frameworks. Experience with patch/vulnerability management governance. Ability to communicate technical risks in business language. Proven ability to run client-facing reviews or presentations. Desirable CISSP, CISM, or equivalent certifications. Experience delivering or auditing compliance frameworks. Familiarity with RMM/XDR/EDR, SIEM, and vulnerability scanning platforms. Experience leading small teams (mentoring, guiding). Exposure to incident response and tabletop exercises. What Success Looks Like: Success means the Security Lead is recognised by clients as a trusted advisor who simplifies security into business language. All client and internal risks are captured, visible, and acted upon with no blind spots. QSRs consistently deliver actionable improvements that feed into roadmaps and IT strategy, while client security posture measurably improves quarter-on-quarter (demonstrated in metrics such as Microsoft Secure Score, CE+ readiness, and vulnerability closure rates). Internally, the MSP leads by example: our own systems, tools, and processes are secure, audit-ready, and improving over time. The Security Lead ensures their team is certified, trained, and ahead of industry changes, delegating operational execution while embedding governance across service, INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
01/10/2025
Full time
Cyber Security Lead Oxfordshire - Hybrid - 2 days per week (Flexible) 50k - 60k plus Benefits Our Client are an award-winning leading IT company offering complete outsourced IT solutions to organisations across the UK and Europe. Based in Oxfordshire they provide a comprehensive range of support services, software and hardware solutions to major blue-chip clients and their technicians are highly skilled in planning, implementing and trouble shooting. They strive to become one of the top places to work in the UK - in fact, they believe that they already are! Most of the team have been here for years, have built a terrific career, and as corny as it may sound, they really do call themselves the Planet Family. They welcome new people to the team all the time, from all backgrounds and all levels of experience. They are able to attract talent to our business by investing in staff training and staff rewards, which has become a bedrock of our success. This initiative has resulted in staff becoming even better at what they do, great staff retention and greater company buy-in from the team. As part of this strategy, the more staff learn via official courses, the better the service and the more we reward them. Primary Purpose The Security Lead is both the client-facing strategist and the internal accountable owner of security within the MSP. They lead Quarterly Security Reviews (QSRs), own the client risk register and exception process, and ensure services are delivered in line with frameworks such as Cyber Essentials, ISO27001, and NIST. Internally, the Security Lead is accountable for the MSP's own security posture ensuring tools, processes, and teams meet the same standards we deliver to clients. They monitor measurable posture metrics (e.g., Microsoft Secure Score, Vulnerability etc.), ensure continuous improvement, and keep the MSP's security practice relevant through ongoing training, certifications, and emerging threat awareness. While day-to-day execution is delegated to Security Analysts and service teams, the Security Lead owns security end-to-end: identifying risks, embedding controls, and ensuring compliance is demonstrable. Key Responsibilities Client-Facing Lead Quarterly Security Reviews (QSRs), presenting patch/vulnerability posture, incidents, compliance status, and risk register updates. Translate technical security risks into clear business impact and outcomes. Own the client exception process, ensuring risks are documented, communicated, and signed off. Support Account Managers and Strategic Partnership Managers in roadmap and IT strategy sessions. Act as the strategic security escalation point for clients when risks require senior involvement. Internal MSP Security Own the MSP's internal security frameworks and certifications (e.g., CE+, ISO, SOC 2). Oversee patching, vulnerability, and risk management of MSP-owned infrastructure and tools. Ensure MSP's technology stack (RMM, XDR, PSA, backup, etc.) is securely deployed and monitored. Drive staff security awareness, training, and compliance with secure processes. Delegate operational tasks to Security Analysts while retaining accountability for end-to-end outcomes. Governance & Standards Maintain the client and internal risk registers. Define and evolve gold-standard security "whitepapers" for projects and BAU. Sign off security requirements for project scope/designs that impact compliance or frameworks. Collaborate with Service Delivery Manager and Project Delivery Manager to ensure security is embedded in BAU, change control, and project execution. Monitor and report on client posture metrics (e.g., Microsoft Secure Score, M365 compliance dashboards). Drive continuous posture improvement across client environments. Team Leadership & Growth Mentor and develop Security Analysts. Ensure team certifications remain up to date (minimum 2 per year per Analyst). Lead internal knowledge-sharing sessions to keep the team and wider MSP relevant against new threats and frameworks. Champion automation (RPA/AI) in evidence gathering, reporting, and triage. Identify scale points for growing the Security Practice (e.g., Security Architect, more Analysts). Behaviors Required Strategic Thinking - able to translate technical risks into business outcomes and align security initiatives with client goals and budgets. Strong Governance Mindset - experienced in managing frameworks (Cyber Essentials, ISO27001, NIST) and embedding them into MSP operations and client environments. Risk Communication - skilled at presenting complex security issues clearly to non-technical stakeholders, both internally and at client leadership level. Technical Depth - hands-on understanding of vulnerability management, patch governance, endpoint security (EDR/XDR), and cloud (M365/Azure security). Analytical Skills - capable of interpreting scan results, posture metrics (e.g., Microsoft Secure Score), and incident trends into actionable insights. Delegation & Leadership - experienced in mentoring Analysts and delegating effectively while retaining accountability for outcomes. Collaboration - able to work cross-functionally with Service Delivery, Projects, Account Managers, and vendors to embed security consistently. Continuous Learning - committed to staying current with evolving threats, frameworks, and technologies, and ensuring the team is trained and certified. Client-Facing Confidence - comfortable leading Quarterly Security Reviews (QSRs), participating in roadmap sessions, and engaging with C-level stakeholders. Change Agent - able to influence internal teams and clients to adopt best practice, even when it means shifting established ways of working. Person Specification: Minimum 5+ years in IT security or MSP environment. Strong knowledge of Cyber Essentials, ISO27001, or NIST frameworks. Experience with patch/vulnerability management governance. Ability to communicate technical risks in business language. Proven ability to run client-facing reviews or presentations. Desirable CISSP, CISM, or equivalent certifications. Experience delivering or auditing compliance frameworks. Familiarity with RMM/XDR/EDR, SIEM, and vulnerability scanning platforms. Experience leading small teams (mentoring, guiding). Exposure to incident response and tabletop exercises. What Success Looks Like: Success means the Security Lead is recognised by clients as a trusted advisor who simplifies security into business language. All client and internal risks are captured, visible, and acted upon with no blind spots. QSRs consistently deliver actionable improvements that feed into roadmaps and IT strategy, while client security posture measurably improves quarter-on-quarter (demonstrated in metrics such as Microsoft Secure Score, CE+ readiness, and vulnerability closure rates). Internally, the MSP leads by example: our own systems, tools, and processes are secure, audit-ready, and improving over time. The Security Lead ensures their team is certified, trained, and ahead of industry changes, delegating operational execution while embedding governance across service, INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
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