Account Manager – Technology in Schools Ref: HFL1586
Contract: Permanent
Hours: Full time at 37 hours per week, 52 weeks per year Salary: From £33,000 p.a.
Location: Hybrid working – 1 to 2 days in HFL Head Office, with remainder of working days remote or onsite at educational settings in Hertfordshire and neighbouring counties or as required to meet business needs.
Important Application Information
Please ensure you meet the following requirements before applying :
You must have the right to work in the UK
You must hold a full UK driving licence and have access to a vehicle with business insurance
You must be based locally and willing to travel within Hertfordshire and neighbouring counties
How to Apply
How to Apply
To apply, please email your CV and a cover letter in Word format , clearly addressing the above requirements and response to the below questions
Applications that do not meet these criteria may not be considered.
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term IT strategy or plan. What actions did you take? what was the outcome and learnings?
The role
This is more than an account management role. It’s an opportunity to meaningfully shape the future of education by helping schools get the very best from their IT—through support, broadband services, consultancy and smart, sustainable technology solutions
Make a difference where it truly matters
Are you driven by purpose? Motivated by improving outcomes for children and young people? Energised by supporting schools to make wise, cost-effective decisions—especially when budgets are tight?
If so, this is not a typical sales role. It’s a partnership role where integrity, empathy and
long-term impact matter just as much as commercial success.
We’re looking for someone who can demonstrate experience in account management—ideally within an MSP, IT services, or education setting—and who takes pride in delivering value that genuinely supports schools, academies and trusts.
Why this role matters
Technology has the power to transform teaching, learning and operational efficiency. But it must be accessible, sustainable and aligned with real educational needs.
As an Account Manager in HFL’s Technology in Schools team, you will guide school and trust leaders through an increasingly complex digital landscape. You will help them stretch limited budgets, prioritise wisely and choose solutions that truly support their communities.
This role is centred on partnership—not volume. We focus on doing what is right for schools and what delivers the best long-term outcomes for children.
What you’ll do
Build trusted, long-term relationships with school and trust
Develop a deep understanding of their needs and challenges and help shape sustainable IT strategies.
Match requirements with the best-value solutions, ensuring every pound works hard for children and young people.
Coordinate with internal specialists to design high-quality, tailored
Manage renewals, contracts and opportunities professionally and
Advocate for customers internally to support continuous
Maintain accurate records within ConnectWise and use Quosal to produce clear, professional proposals.
What drives you
A commitment to improving outcomes in the education
A desire to help schools thrive through thoughtful, consultative support—not transactional selling.
Curiosity, courage and a proactive, problem-solving
A love of building genuine, meaningful
Pride in identifying smart, affordable and sustainable technology
What you’ll bring
Proven experience in account management, ideally within MSP IT services or the education sector.
A passion for exceptional customer service and collaborative, consultative
Excellent communication skills, with confidence when guiding senior
Resilience, adaptability and enthusiasm for learning new
Experience with IT systems and platforms, and selling IT support contracts (e.g., ConnectWise, Quosal, Microsoft 365, Google Workspace for Education, networking, broadband, cloud backup, servers, end-user devices, RMM/MDM, cybersecurity, AV and related solutions).
A proactive, organised approach to work
A full UK driving license and access to a vehicle with business insurance
Why join HFL Education?
We are a not-for-profit organisation with a clear moral purpose: to improve education for every child. You’ll be part of a team that works with integrity, cares deeply about its impact, and is trusted by thousands of schools.
If you want your work to mean more—and you're ready to bring your expertise to a mission-driven team—we’d love to hear from you.
Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of working on-site across various schools and settings, remote working and, if desired, up to 2 days per week in our Head Office in Stevenage, Hertfordshire. The ability to reach different locations by car will be essential for this role. If you drive, then a full driving licence and appropriate car insurance will be required. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working.
Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family- friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more.
Would you like to know more information about this opportunity? If so, further information can be found in the job outline on our website. You can also contact Andy Lees who would be happy to chat to you on 01438 567890 or email andy.lees@hfleducation.org
To apply , email hfl.recruitment@hfleducation.org with a detailed CV along with a separate cover letter on Word Format to include responses to the following questions.
Alternatively, apply via our website: Join our team | HFL Education
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term
IT strategy or plan. What actions did you take? what was the outcome and learnings?
As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms.
For recruitment queries, our Central Recruitment Team can also be contacted on the hfl.recruitment email address above. We would love to hear from you.
Closing Date: This advert may be withdrawn if we have filled the post.
This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.
Telephone Interview date: To be confirmed via Microsoft Teams Interview Date: To be confirmed – in Person at Stevenage Head Office.
We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this.
HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010.
To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.
Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.
12/02/2026
Full time
Account Manager – Technology in Schools Ref: HFL1586
Contract: Permanent
Hours: Full time at 37 hours per week, 52 weeks per year Salary: From £33,000 p.a.
Location: Hybrid working – 1 to 2 days in HFL Head Office, with remainder of working days remote or onsite at educational settings in Hertfordshire and neighbouring counties or as required to meet business needs.
Important Application Information
Please ensure you meet the following requirements before applying :
You must have the right to work in the UK
You must hold a full UK driving licence and have access to a vehicle with business insurance
You must be based locally and willing to travel within Hertfordshire and neighbouring counties
How to Apply
How to Apply
To apply, please email your CV and a cover letter in Word format , clearly addressing the above requirements and response to the below questions
Applications that do not meet these criteria may not be considered.
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term IT strategy or plan. What actions did you take? what was the outcome and learnings?
The role
This is more than an account management role. It’s an opportunity to meaningfully shape the future of education by helping schools get the very best from their IT—through support, broadband services, consultancy and smart, sustainable technology solutions
Make a difference where it truly matters
Are you driven by purpose? Motivated by improving outcomes for children and young people? Energised by supporting schools to make wise, cost-effective decisions—especially when budgets are tight?
If so, this is not a typical sales role. It’s a partnership role where integrity, empathy and
long-term impact matter just as much as commercial success.
We’re looking for someone who can demonstrate experience in account management—ideally within an MSP, IT services, or education setting—and who takes pride in delivering value that genuinely supports schools, academies and trusts.
Why this role matters
Technology has the power to transform teaching, learning and operational efficiency. But it must be accessible, sustainable and aligned with real educational needs.
As an Account Manager in HFL’s Technology in Schools team, you will guide school and trust leaders through an increasingly complex digital landscape. You will help them stretch limited budgets, prioritise wisely and choose solutions that truly support their communities.
This role is centred on partnership—not volume. We focus on doing what is right for schools and what delivers the best long-term outcomes for children.
What you’ll do
Build trusted, long-term relationships with school and trust
Develop a deep understanding of their needs and challenges and help shape sustainable IT strategies.
Match requirements with the best-value solutions, ensuring every pound works hard for children and young people.
Coordinate with internal specialists to design high-quality, tailored
Manage renewals, contracts and opportunities professionally and
Advocate for customers internally to support continuous
Maintain accurate records within ConnectWise and use Quosal to produce clear, professional proposals.
What drives you
A commitment to improving outcomes in the education
A desire to help schools thrive through thoughtful, consultative support—not transactional selling.
Curiosity, courage and a proactive, problem-solving
A love of building genuine, meaningful
Pride in identifying smart, affordable and sustainable technology
What you’ll bring
Proven experience in account management, ideally within MSP IT services or the education sector.
A passion for exceptional customer service and collaborative, consultative
Excellent communication skills, with confidence when guiding senior
Resilience, adaptability and enthusiasm for learning new
Experience with IT systems and platforms, and selling IT support contracts (e.g., ConnectWise, Quosal, Microsoft 365, Google Workspace for Education, networking, broadband, cloud backup, servers, end-user devices, RMM/MDM, cybersecurity, AV and related solutions).
A proactive, organised approach to work
A full UK driving license and access to a vehicle with business insurance
Why join HFL Education?
We are a not-for-profit organisation with a clear moral purpose: to improve education for every child. You’ll be part of a team that works with integrity, cares deeply about its impact, and is trusted by thousands of schools.
If you want your work to mean more—and you're ready to bring your expertise to a mission-driven team—we’d love to hear from you.
Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of working on-site across various schools and settings, remote working and, if desired, up to 2 days per week in our Head Office in Stevenage, Hertfordshire. The ability to reach different locations by car will be essential for this role. If you drive, then a full driving licence and appropriate car insurance will be required. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working.
Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family- friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more.
Would you like to know more information about this opportunity? If so, further information can be found in the job outline on our website. You can also contact Andy Lees who would be happy to chat to you on 01438 567890 or email andy.lees@hfleducation.org
To apply , email hfl.recruitment@hfleducation.org with a detailed CV along with a separate cover letter on Word Format to include responses to the following questions.
Alternatively, apply via our website: Join our team | HFL Education
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term
IT strategy or plan. What actions did you take? what was the outcome and learnings?
As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms.
For recruitment queries, our Central Recruitment Team can also be contacted on the hfl.recruitment email address above. We would love to hear from you.
Closing Date: This advert may be withdrawn if we have filled the post.
This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.
Telephone Interview date: To be confirmed via Microsoft Teams Interview Date: To be confirmed – in Person at Stevenage Head Office.
We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this.
HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010.
To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.
Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?
Role: IT Network & Cyber Security Manager
Location: Ashton-under-Lyne
Salary: £56,411 - £61,158 per annum
Benefits: Car Allowance, Pension, Occupational Sick Pay, BHSF Health Membership
About the Role:
We are seeking an experienced and motivated IT Network & Cyber Security Manager, who will take a proactive approach to safeguarding information assets, managing risks, leading incident response, and driving continual improvement of the Group’s cyber security and network posture.
You will collaborate with internal stakeholders, executive leaders, and third-party suppliers to deliver secure, scalable, and compliant technology services.
About the department:
All of Jigsaw's essential services rely on quality information, systems and technology supported by the 50 members of the IT department. Working to a brand-new IT Strategy, the team has exciting challenges like enabling colleagues to work effectively from anywhere, automating processes and improving digital services for our customers, whilst always improving security.
The team is also innovating in its ways of working, ensuring transparency, a keen focus on outcomes and faster delivery of benefits to the business.
Who we are:
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.
We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
Why Join Jigsaw?
Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).
We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
If this sounds like the perfect job for you then don’t hesitate to apply now!
08/12/2025
Full time
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?
Role: IT Network & Cyber Security Manager
Location: Ashton-under-Lyne
Salary: £56,411 - £61,158 per annum
Benefits: Car Allowance, Pension, Occupational Sick Pay, BHSF Health Membership
About the Role:
We are seeking an experienced and motivated IT Network & Cyber Security Manager, who will take a proactive approach to safeguarding information assets, managing risks, leading incident response, and driving continual improvement of the Group’s cyber security and network posture.
You will collaborate with internal stakeholders, executive leaders, and third-party suppliers to deliver secure, scalable, and compliant technology services.
About the department:
All of Jigsaw's essential services rely on quality information, systems and technology supported by the 50 members of the IT department. Working to a brand-new IT Strategy, the team has exciting challenges like enabling colleagues to work effectively from anywhere, automating processes and improving digital services for our customers, whilst always improving security.
The team is also innovating in its ways of working, ensuring transparency, a keen focus on outcomes and faster delivery of benefits to the business.
Who we are:
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.
We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
Why Join Jigsaw?
Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).
We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
If this sounds like the perfect job for you then don’t hesitate to apply now!
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
26/02/2025
Full time
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
Hartpury University and Collage
Gloucestershire, UK
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
22/11/2024
Full time
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
Shropshire Towns and Rural Housing
Shrewsbury, Shropshire
Corporate & Executive Services Coordinator Salary: £28,000 - £30,000 (STARLOCAL) Location: Ptarmigan House, Shrewsbury Business Park Are you an exceptional organiser with a talent for keeping people, plans and priorities on track? Shropshire Towns & Rural Housing is looking for a proactive Corporate & Executive Services Coordinator to play a key role in supporting our Senior Leadership, Board members and Corporate Services function. Join us in delivering our vision: "Listening to our residents, together we create quality homes and vibrant communities." What you'll be doing No two days look the same! You will: Coordinate and organise key meetings, including STAR EMT, Committees and Board sessions Take minutes with accuracy and confidence Manage executive diaries and support senior managers with high quality admin Oversee reports, statutory returns, invoice processing and purchase orders Act as a key point of contact for internal teams, external partners and visitors Support events, projects and corporate initiatives across the organisation Administer STAR and CDL SharePoint and website content Provide ad hoc support to HR, Governance and wider teams Handle confidential information with professionalism at all times What we're looking for Someone who is: Highly organised, efficient and detail driven Confident communicating with senior managers and external stakeholders Able to multitask across fast moving priorities A proactive problem solver who loves improving processes Comfortable working in a busy office environment five days a week What you'll get Permanent, full time role (37 hours per week) 28 days annual leave Access to the Local Government Pension Scheme The chance to directly impact services that support thousands of residents across Shropshire Ready to join a team with purpose? If you're passionate about high quality corporate support and want to be part of an organisation transforming local housing services, we'd love to hear from you. PandoLogic.
13/03/2026
Full time
Corporate & Executive Services Coordinator Salary: £28,000 - £30,000 (STARLOCAL) Location: Ptarmigan House, Shrewsbury Business Park Are you an exceptional organiser with a talent for keeping people, plans and priorities on track? Shropshire Towns & Rural Housing is looking for a proactive Corporate & Executive Services Coordinator to play a key role in supporting our Senior Leadership, Board members and Corporate Services function. Join us in delivering our vision: "Listening to our residents, together we create quality homes and vibrant communities." What you'll be doing No two days look the same! You will: Coordinate and organise key meetings, including STAR EMT, Committees and Board sessions Take minutes with accuracy and confidence Manage executive diaries and support senior managers with high quality admin Oversee reports, statutory returns, invoice processing and purchase orders Act as a key point of contact for internal teams, external partners and visitors Support events, projects and corporate initiatives across the organisation Administer STAR and CDL SharePoint and website content Provide ad hoc support to HR, Governance and wider teams Handle confidential information with professionalism at all times What we're looking for Someone who is: Highly organised, efficient and detail driven Confident communicating with senior managers and external stakeholders Able to multitask across fast moving priorities A proactive problem solver who loves improving processes Comfortable working in a busy office environment five days a week What you'll get Permanent, full time role (37 hours per week) 28 days annual leave Access to the Local Government Pension Scheme The chance to directly impact services that support thousands of residents across Shropshire Ready to join a team with purpose? If you're passionate about high quality corporate support and want to be part of an organisation transforming local housing services, we'd love to hear from you. PandoLogic.
Solution Architect - Investment Banking - Payments - Accounting services - SDLC - Contract (Initial 12 months, to be extended further) Responsibilities Describes the solution intent and the associated operating environment, determines the primary systems/subsystems and their interfaces, defining non-functional requirements. Ensures the solution is fit for purpose by working with stakeholders, vendors/service providers. In parallel, evaluating the impact of strategic design decisions. Working with both business and technology to create the solution intent and architectural vision. Leads rapid shaping of a high level architecture with details filled in with emerging business requirements; ensures architecture is flexible and modular and designed to adapt easily. Utilizes the defined best practices, templates and documentation to create architectural designs. Works with Product Manager/Owner to plan and prioritize technology focused backlog items for the architecture runway. Clarifies the architecture for the development teams to support implementation, and provides solution options to resolve any impediments. Required Skills Domain knowledge of Payments, Accounting Services, Liquidity Management, Receivables, Trade & Supply Chain Finance, Commercial Card domains (some or all preferred). Driving a shared service strategy and performance culture. Drives best practices approach to the continuous improvement of our products, processes and tools. Relevant IT experience (SDLC- Waterfall/Agile). Able to lead and contribute to automation, causal analysis and development of shared/common solutions. Translating complex concepts into multiple architectural views aimed at varying audiences. Broad based IT knowledge and experience. (Financial Software, Middleware, Databases). Contract role - inside IR35 - 3 days a week in office - candidate can be based in Manchester/Liverpool/Stoke/Birmingham By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
13/03/2026
Contractor
Solution Architect - Investment Banking - Payments - Accounting services - SDLC - Contract (Initial 12 months, to be extended further) Responsibilities Describes the solution intent and the associated operating environment, determines the primary systems/subsystems and their interfaces, defining non-functional requirements. Ensures the solution is fit for purpose by working with stakeholders, vendors/service providers. In parallel, evaluating the impact of strategic design decisions. Working with both business and technology to create the solution intent and architectural vision. Leads rapid shaping of a high level architecture with details filled in with emerging business requirements; ensures architecture is flexible and modular and designed to adapt easily. Utilizes the defined best practices, templates and documentation to create architectural designs. Works with Product Manager/Owner to plan and prioritize technology focused backlog items for the architecture runway. Clarifies the architecture for the development teams to support implementation, and provides solution options to resolve any impediments. Required Skills Domain knowledge of Payments, Accounting Services, Liquidity Management, Receivables, Trade & Supply Chain Finance, Commercial Card domains (some or all preferred). Driving a shared service strategy and performance culture. Drives best practices approach to the continuous improvement of our products, processes and tools. Relevant IT experience (SDLC- Waterfall/Agile). Able to lead and contribute to automation, causal analysis and development of shared/common solutions. Translating complex concepts into multiple architectural views aimed at varying audiences. Broad based IT knowledge and experience. (Financial Software, Middleware, Databases). Contract role - inside IR35 - 3 days a week in office - candidate can be based in Manchester/Liverpool/Stoke/Birmingham By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
Location: Hybrid with London base location Salary: £48,987 to £61,234 per annum (in exceptional circumstances we would consider a salary of up to 10% above the top of the advertised range) Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 We're looking for a Digital Campaigns Manager to plan and deliver integrated digital campaigns across all channels, including web, email, paid and owned media. With proven hands-on experience of delivering results through multi-channel digital marketing campaigns, you'll ensure Clarion's services and offers reach key audiences by aligning activity across online and offline channels. Your ability to apply creativity to campaign messaging and visuals while maintaining brand alignment is vital! You'll ensure campaigns are compelling, consistent, and accessible. Strong analytical and reporting skills, with experience using CRM systems such as Dynamics 365 and analytics platforms are essential. You'll have a strong knowledge of GDPR and data protection in marketing and significant experience working collaboratively across teams to deliver integrated campaigns with consistent messaging. You'll work closely with the full marketing team, coordinating campaigns and using insights to refine delivery, and must be able to develop and manage campaign calendars aligned to sales and service objectives. This is a broad role that covers Clarion and Latimer and campaign performance reporting will be central, driving evidence-based decisions that support both housing and Latimer objectives. If you have experience of managing and developing team members, and have excellent communication and stakeholder management skills, then we want to hear from you now. With hybrid working and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Monday 23rd March 2026 at midnight . This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office at least 3 days per week. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close early without notice.
13/03/2026
Full time
Location: Hybrid with London base location Salary: £48,987 to £61,234 per annum (in exceptional circumstances we would consider a salary of up to 10% above the top of the advertised range) Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 We're looking for a Digital Campaigns Manager to plan and deliver integrated digital campaigns across all channels, including web, email, paid and owned media. With proven hands-on experience of delivering results through multi-channel digital marketing campaigns, you'll ensure Clarion's services and offers reach key audiences by aligning activity across online and offline channels. Your ability to apply creativity to campaign messaging and visuals while maintaining brand alignment is vital! You'll ensure campaigns are compelling, consistent, and accessible. Strong analytical and reporting skills, with experience using CRM systems such as Dynamics 365 and analytics platforms are essential. You'll have a strong knowledge of GDPR and data protection in marketing and significant experience working collaboratively across teams to deliver integrated campaigns with consistent messaging. You'll work closely with the full marketing team, coordinating campaigns and using insights to refine delivery, and must be able to develop and manage campaign calendars aligned to sales and service objectives. This is a broad role that covers Clarion and Latimer and campaign performance reporting will be central, driving evidence-based decisions that support both housing and Latimer objectives. If you have experience of managing and developing team members, and have excellent communication and stakeholder management skills, then we want to hear from you now. With hybrid working and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Monday 23rd March 2026 at midnight . This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office at least 3 days per week. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close early without notice.
Job Title: Senior Systems Engineer Location: Rochester Salary: 45,000 - 60,000 - We are booking interviews next week! Please call or email for a slot Key Skills: Systems Engineering, Requirements, DOORS, Design, Stakeholder Management, MBSE, Documentation, Model-Based Systems Engineering, Defence, Maritime, Aerospace We are looking for a detail-oriented and experienced Systems Engineer to join our team. In this role, you will be responsible for gathering, analyzing, and managing system requirements to ensure our projects meet client specifications and industry standards. You will work closely with cross-functional teams, including product managers, developers, and quality assurance, to translate business needs into technical solutions. About Us: We are at the forefront of technology innovation, providing cutting-edge solutions to our clients. We pride ourselves on fostering a collaborative and dynamic work environment where creativity and expertise thrive. As we continue to expand, we are seeking a highly skilled Systems Engineer with a strong focus on requirements engineering to join our team on a full time basis. The Role: So, what will you be doing as a Systems Engineer? Understanding our customers' complex requirements and collaborating to develop, validate, and manage requirements at multiple levels Developing complex system architectures and sub-systems using a Model-Based Systems Engineering (MBSE) approach Leading the integration, analysis, and testing of real-time systems involving electronics, mechanical, optical, and software sub-systems Taking accountability for the execution of collaborative technical work packages and associated outcomes Providing technical guidance, coaching, and mentorship to fellow engineers Verifying and demonstrating that customer needs are fully satisfied Driving new and improved system developments through implementation, applying best-practice systems lifecycle processes and techniques such as Learn First and Agile What are we looking for in our next Systems Engineer? Proven experience developing systems within relevant product markets or domains (e.g., control systems, real-time displays, safety-related systems) involving multiple technical disciplines such as electronics, mechanics, optics, and/or software Strong experience in requirements management, design analysis, modelling, and simulation Experience using tools such as DOORS, Siemens Polarion, Enterprise Architect, MATLAB, and/or Simulink Familiarity with systems design methodologies such as SysML A degree (or equivalent qualification) in a relevant scientific or engineering discipline (e.g., Systems Engineering, Electronic Engineering, Physics, Mathematics) Experience in integration, test, and verification of real-time and/or safety-related systems Understanding of safety assessment processes and how they influence system design Experience liaising with customers and/or suppliers on technical matters, including verification and agreement of requirements Knowledge of information assurance, cyber security, and environmental considerations related to real-time embedded engineering products So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Systems Engineer, hit that apply button now! How to Apply: Showcase your expertise and passion for Requirements Management. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining our team in Rochester. PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
13/03/2026
Full time
Job Title: Senior Systems Engineer Location: Rochester Salary: 45,000 - 60,000 - We are booking interviews next week! Please call or email for a slot Key Skills: Systems Engineering, Requirements, DOORS, Design, Stakeholder Management, MBSE, Documentation, Model-Based Systems Engineering, Defence, Maritime, Aerospace We are looking for a detail-oriented and experienced Systems Engineer to join our team. In this role, you will be responsible for gathering, analyzing, and managing system requirements to ensure our projects meet client specifications and industry standards. You will work closely with cross-functional teams, including product managers, developers, and quality assurance, to translate business needs into technical solutions. About Us: We are at the forefront of technology innovation, providing cutting-edge solutions to our clients. We pride ourselves on fostering a collaborative and dynamic work environment where creativity and expertise thrive. As we continue to expand, we are seeking a highly skilled Systems Engineer with a strong focus on requirements engineering to join our team on a full time basis. The Role: So, what will you be doing as a Systems Engineer? Understanding our customers' complex requirements and collaborating to develop, validate, and manage requirements at multiple levels Developing complex system architectures and sub-systems using a Model-Based Systems Engineering (MBSE) approach Leading the integration, analysis, and testing of real-time systems involving electronics, mechanical, optical, and software sub-systems Taking accountability for the execution of collaborative technical work packages and associated outcomes Providing technical guidance, coaching, and mentorship to fellow engineers Verifying and demonstrating that customer needs are fully satisfied Driving new and improved system developments through implementation, applying best-practice systems lifecycle processes and techniques such as Learn First and Agile What are we looking for in our next Systems Engineer? Proven experience developing systems within relevant product markets or domains (e.g., control systems, real-time displays, safety-related systems) involving multiple technical disciplines such as electronics, mechanics, optics, and/or software Strong experience in requirements management, design analysis, modelling, and simulation Experience using tools such as DOORS, Siemens Polarion, Enterprise Architect, MATLAB, and/or Simulink Familiarity with systems design methodologies such as SysML A degree (or equivalent qualification) in a relevant scientific or engineering discipline (e.g., Systems Engineering, Electronic Engineering, Physics, Mathematics) Experience in integration, test, and verification of real-time and/or safety-related systems Understanding of safety assessment processes and how they influence system design Experience liaising with customers and/or suppliers on technical matters, including verification and agreement of requirements Knowledge of information assurance, cyber security, and environmental considerations related to real-time embedded engineering products So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Systems Engineer, hit that apply button now! How to Apply: Showcase your expertise and passion for Requirements Management. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining our team in Rochester. PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Project Manager (SC Cleared, Telecoms, Utilities) Remote 3 6 Month Contract £300/day Outside IR35 We are seeking an experienced, SC Cleared Project Manager for a remote position, with an immediate availability, ideally in February/March 2026. Mainly remote, however there may be occasional travel to customer sites Wokingham and Warwick. Ideally experience Critical National Infrastructure project experience Telecoms and Energy Utilities sector. This is a chance to work with an established globally recognised Digital, IT and Network Services Consultancy. Key skills and experience: Experience working in Critical National Infrastructure (CNI) and secure Government environments. Key Responsibilities include Planning and oversight, Resource Management, Risk Management, Stakeholder Management, Performance Monitoring, Budget Management, Team Leadership, Collaboration and Communication. Project Manager lead the Planning, Execution and delivery of projects across the Full Lifecycle, Ensuring alignment with strategic goals, customer expectations and Governance Frameworks. Have ownership of scope, budget, quality, and timing, often in complex, multi-stakeholder environments. Coordinate with stakeholders and cross-functional teams Experience with Agile/Waterfall methodologies Ideally Network Telecom Infrastructure and energy, utilities projects SC Security Cleared active candidates only.
13/03/2026
Contractor
Project Manager (SC Cleared, Telecoms, Utilities) Remote 3 6 Month Contract £300/day Outside IR35 We are seeking an experienced, SC Cleared Project Manager for a remote position, with an immediate availability, ideally in February/March 2026. Mainly remote, however there may be occasional travel to customer sites Wokingham and Warwick. Ideally experience Critical National Infrastructure project experience Telecoms and Energy Utilities sector. This is a chance to work with an established globally recognised Digital, IT and Network Services Consultancy. Key skills and experience: Experience working in Critical National Infrastructure (CNI) and secure Government environments. Key Responsibilities include Planning and oversight, Resource Management, Risk Management, Stakeholder Management, Performance Monitoring, Budget Management, Team Leadership, Collaboration and Communication. Project Manager lead the Planning, Execution and delivery of projects across the Full Lifecycle, Ensuring alignment with strategic goals, customer expectations and Governance Frameworks. Have ownership of scope, budget, quality, and timing, often in complex, multi-stakeholder environments. Coordinate with stakeholders and cross-functional teams Experience with Agile/Waterfall methodologies Ideally Network Telecom Infrastructure and energy, utilities projects SC Security Cleared active candidates only.
IT Technical Operations Manager Cardiff (3 days per week onsite) We have partnered exclusively with a growing financial services company in Cardiff is looking for an IT Technical Operations Manager to take ownership of day-to-day technology operations and supplier management across the business. The company is still comparatively small, around 50 people, so this isn t a role where someone sits at a distance from the work. They need someone technical who can lead a small team, work closely with external suppliers, and step in wherever needed to keep systems running smoothly. Most of the infrastructure and security capability is delivered through third-party providers. The key part of the role is making sure those partners are delivering what they should, holding them to account, and acting as the technical bridge between the business and its suppliers. You ll also work closely with the Head of IT, supporting the wider technology function and ensuring the organisation maintains the standards expected within a regulated financial services environment. The Role You ll be responsible for the operational performance, security posture and reliability of the company s technology environment. This includes overseeing outsourced infrastructure, cloud services, security providers and core business platforms. A large part of the role involves coordinating suppliers, reviewing service delivery, and ensuring the organisation s cloud and productivity platforms are running effectively. Alongside this, you ll lead a small internal team and act as the technical escalation point across the business. Because of the size of the organisation, the role suits someone comfortable working in a hands-on environment where priorities can shift quickly and everyone contributes to solving problems. Key Responsibilities Oversee the day-to-day operation of the company s IT infrastructure and cloud services Act as the primary technical point of contact for external managed service providers and vendors Monitor and manage supplier performance against SLAs and contractual commitments Provide technical leadership to a small internal IT support team Ensure the reliability, security and availability of core systems and services Oversee the organisation s Microsoft 365 environment including identity, collaboration and productivity tools Maintain oversight of the Azure cloud environment delivered through third-party providers Work with security partners to maintain a strong security posture across systems and data Support regulatory and compliance requirements within a financial services environment Coordinate and support internal and external technology audits Maintain documentation, policies and operational procedures Act as a technical escalation point for complex issues Work closely with the Head of IT to support technology planning and improvement initiatives Identify opportunities to improve processes, reliability and operational efficiency Skills and Experience Strong technical background across Microsoft 365 and Azure environments Experience managing third-party IT providers or managed service partners Good understanding of cloud infrastructure, identity management and security best practices Experience operating within a regulated or compliance-driven environment (financial services highly desirable) Ability to lead and support a small team Comfortable operating in a hands-on technical role where priorities can shift Strong communication skills with the ability to translate technical issues for non-technical stakeholders Experience supporting audits, compliance checks or security reviews Good understanding of IT operations, service delivery and incident management Personal Profile A hands-on problem solver who enjoys working in smaller organisations Comfortable working across both technical and operational responsibilities Strong communicator who can build relationships with suppliers and internal stakeholders Someone who takes ownership and follows issues through to resolution Adaptable and willing to get involved wherever needed Benefits Hybrid working - 3 days per week onsite in Cardiff Free parking Gym membership Private healthcare (Bupa) Pension matched and doubled by the employer up to 5% 30 days annual leave
13/03/2026
Full time
IT Technical Operations Manager Cardiff (3 days per week onsite) We have partnered exclusively with a growing financial services company in Cardiff is looking for an IT Technical Operations Manager to take ownership of day-to-day technology operations and supplier management across the business. The company is still comparatively small, around 50 people, so this isn t a role where someone sits at a distance from the work. They need someone technical who can lead a small team, work closely with external suppliers, and step in wherever needed to keep systems running smoothly. Most of the infrastructure and security capability is delivered through third-party providers. The key part of the role is making sure those partners are delivering what they should, holding them to account, and acting as the technical bridge between the business and its suppliers. You ll also work closely with the Head of IT, supporting the wider technology function and ensuring the organisation maintains the standards expected within a regulated financial services environment. The Role You ll be responsible for the operational performance, security posture and reliability of the company s technology environment. This includes overseeing outsourced infrastructure, cloud services, security providers and core business platforms. A large part of the role involves coordinating suppliers, reviewing service delivery, and ensuring the organisation s cloud and productivity platforms are running effectively. Alongside this, you ll lead a small internal team and act as the technical escalation point across the business. Because of the size of the organisation, the role suits someone comfortable working in a hands-on environment where priorities can shift quickly and everyone contributes to solving problems. Key Responsibilities Oversee the day-to-day operation of the company s IT infrastructure and cloud services Act as the primary technical point of contact for external managed service providers and vendors Monitor and manage supplier performance against SLAs and contractual commitments Provide technical leadership to a small internal IT support team Ensure the reliability, security and availability of core systems and services Oversee the organisation s Microsoft 365 environment including identity, collaboration and productivity tools Maintain oversight of the Azure cloud environment delivered through third-party providers Work with security partners to maintain a strong security posture across systems and data Support regulatory and compliance requirements within a financial services environment Coordinate and support internal and external technology audits Maintain documentation, policies and operational procedures Act as a technical escalation point for complex issues Work closely with the Head of IT to support technology planning and improvement initiatives Identify opportunities to improve processes, reliability and operational efficiency Skills and Experience Strong technical background across Microsoft 365 and Azure environments Experience managing third-party IT providers or managed service partners Good understanding of cloud infrastructure, identity management and security best practices Experience operating within a regulated or compliance-driven environment (financial services highly desirable) Ability to lead and support a small team Comfortable operating in a hands-on technical role where priorities can shift Strong communication skills with the ability to translate technical issues for non-technical stakeholders Experience supporting audits, compliance checks or security reviews Good understanding of IT operations, service delivery and incident management Personal Profile A hands-on problem solver who enjoys working in smaller organisations Comfortable working across both technical and operational responsibilities Strong communicator who can build relationships with suppliers and internal stakeholders Someone who takes ownership and follows issues through to resolution Adaptable and willing to get involved wherever needed Benefits Hybrid working - 3 days per week onsite in Cardiff Free parking Gym membership Private healthcare (Bupa) Pension matched and doubled by the employer up to 5% 30 days annual leave
GxP Project Manager Contract (12 months) Inside-IR35 c 550 per day (via Umbrella) Hybrid-Working (plus Uxbridge, West London) The Opportunity: You will joining a global biopharmaceutical specialist to help prepare and manage the reliable delivery of IT systems in readiness for commercial launches, on time and to budget and meeting agreed quality criteria. The key systems enabling these launches are their Salesforce based health-tech solutions. There is a need to liaise and manage teams across multiple geographically dispersed locations - with key stakeholders based in the USA, central London and other key stakeholders working remotely or in the regions. Skills and Experience: Proven track-record of delivering multiple complex, global, cross-functional projects and programs that provide the technology to enable the launch of new digital therapy and treatment services. Must have commercial experience delivering into and for life sciences/pharmaceutical/biotechnology sectors. Platforms in scope include: Salesforce, Oracle EBS, AWS and Sitecore Proven experience working with dispersed and global teams across multiple locations. Ability to collaborate and communicate effectively with a range of stakeholders across multiple functions and geographies in a fast-paced, agile-working environment. Significant experience focusing on commercial country and product launches and being accountable. Experience in the delivery of GxP projects and systems as several platforms will require GxP related changes and will be subject to Computer System Validation (CSV) Experience managing the UAT process across product launches. PMP or PRINCE2 (Practitioner) or equivalent project management qualification preferred. Role and Responsibilities: The successful candidate will be required to lead delivery across multiple concurrent project work-streams, all at different phases in their lifecycle and must be comfortable with ambiguity and have strong ability to bring order and discipline to projects that engage many cross-functional stakeholders and delivery partners. You will become a key point of contact across multiple IT project work-streams to ensure that dependencies are tracked, and risks escalated in a timely manner to the correct stakeholders, as you will report at a program level on the status of IT project work-streams, covering project change requests the interdependencies and the risks. Independently managing a diverse group of stakeholders across dispersed geographies and time-zones to develop and maintain requisite project management documentation to a high, running project performance management and governance ceremonies including steering, status reviews and stand-ups. You will also develop resource plans and ensure appropriate resources are assigned to project teams, developing and managing project budgets, including the delivery of accurate financial forecasting and reporting. Applications: Please contact Edward Laing here at ISR to learn more about our client and how they are leading the way in developing and executing on their strategy to bring life-saving therapies to patients through innovation and transformational technology
13/03/2026
Contractor
GxP Project Manager Contract (12 months) Inside-IR35 c 550 per day (via Umbrella) Hybrid-Working (plus Uxbridge, West London) The Opportunity: You will joining a global biopharmaceutical specialist to help prepare and manage the reliable delivery of IT systems in readiness for commercial launches, on time and to budget and meeting agreed quality criteria. The key systems enabling these launches are their Salesforce based health-tech solutions. There is a need to liaise and manage teams across multiple geographically dispersed locations - with key stakeholders based in the USA, central London and other key stakeholders working remotely or in the regions. Skills and Experience: Proven track-record of delivering multiple complex, global, cross-functional projects and programs that provide the technology to enable the launch of new digital therapy and treatment services. Must have commercial experience delivering into and for life sciences/pharmaceutical/biotechnology sectors. Platforms in scope include: Salesforce, Oracle EBS, AWS and Sitecore Proven experience working with dispersed and global teams across multiple locations. Ability to collaborate and communicate effectively with a range of stakeholders across multiple functions and geographies in a fast-paced, agile-working environment. Significant experience focusing on commercial country and product launches and being accountable. Experience in the delivery of GxP projects and systems as several platforms will require GxP related changes and will be subject to Computer System Validation (CSV) Experience managing the UAT process across product launches. PMP or PRINCE2 (Practitioner) or equivalent project management qualification preferred. Role and Responsibilities: The successful candidate will be required to lead delivery across multiple concurrent project work-streams, all at different phases in their lifecycle and must be comfortable with ambiguity and have strong ability to bring order and discipline to projects that engage many cross-functional stakeholders and delivery partners. You will become a key point of contact across multiple IT project work-streams to ensure that dependencies are tracked, and risks escalated in a timely manner to the correct stakeholders, as you will report at a program level on the status of IT project work-streams, covering project change requests the interdependencies and the risks. Independently managing a diverse group of stakeholders across dispersed geographies and time-zones to develop and maintain requisite project management documentation to a high, running project performance management and governance ceremonies including steering, status reviews and stand-ups. You will also develop resource plans and ensure appropriate resources are assigned to project teams, developing and managing project budgets, including the delivery of accurate financial forecasting and reporting. Applications: Please contact Edward Laing here at ISR to learn more about our client and how they are leading the way in developing and executing on their strategy to bring life-saving therapies to patients through innovation and transformational technology
Senior EUC IT Support Engineer 6 Months Contract Initially Bicester, Oxfordshire - 5 days a week on-site 9AM - 5.30PM Mon-Fri (Apply online only) per day - INSIDE IR35 via umbrella company You will deliver end-user and device support across laptops, mobile devices, Microsoft 365 services, and meeting room technology, acting as a trusted point of contact for day-to-day IT issues. It involves close collaboration with a small, friendly IT team, working to resolve incidents, manage devices, and maintain a high standard of user experience. This position requires technical troubleshooting skills combined with excellent communication and customer service, as much of the work is face-to-face user support in an office environment. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
13/03/2026
Contractor
Senior EUC IT Support Engineer 6 Months Contract Initially Bicester, Oxfordshire - 5 days a week on-site 9AM - 5.30PM Mon-Fri (Apply online only) per day - INSIDE IR35 via umbrella company You will deliver end-user and device support across laptops, mobile devices, Microsoft 365 services, and meeting room technology, acting as a trusted point of contact for day-to-day IT issues. It involves close collaboration with a small, friendly IT team, working to resolve incidents, manage devices, and maintain a high standard of user experience. This position requires technical troubleshooting skills combined with excellent communication and customer service, as much of the work is face-to-face user support in an office environment. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Your new company My clients are looking for a Business Change Officer. This is a hybrid role, working 2 days a week on-site, based in Birmingham. They are looking for someone who can join a directorate to help support the client through an implementation. You will be analysing and reviewing processes and data along with reporting back to the business change managers. You will be the main point of contact for the directorate to resolve any issues/queries they may have to help implement Oracle smoothly. The experience below is essential for this role. - Local or Central Gov experience - Oracle Fusion/ERP - Data Analysis processing - Business Change Officer/Consultant experience Your new role Lead the adoption and change management planning of the delivery of projects which may span an 8- month period, engaging and influencing stakeholders to balance objectives and redeploy people and resources as priorities change to ensure the project delivers the agreed business objectives. Work with colleagues in other functions to define sound adoption and change management resourcing models, and priority, funding, governance, and reporting mechanisms required to enable the project to deliver upon our commitments. Be the 'go-to' person for expertise on how to deliver and manage the people side of change within the project, providing support to the change sponsor. Directly lead the adoption and change management delivery elements of projects, products, and services, taking responsibility for understanding, managing, and communicating the change process to all stakeholders. Work with multidisciplinary product teams to analyse and articulate adoption and change needs, creating actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, and resistance management plan. Apply and promote best practices and standards to drive the continuous improvement in the use of products and services to meet user needs, ensuring they dovetail with the work of the product team. Complete project change readiness assessments for all stakeholders and impacted audiences, evaluate and ensure user readiness, identify, analyse, and prepare risk mitigation tactics, assess the change impact, and support change management at the project level advising on activities to embed the change. Act as a facilitator for adoption and change management within the product teams that you work within, and clearly articulate adoption and change value to stakeholders. Protect the value of project investments by utilising and integrating effective change management into projects, continually assessing change risk during execution, and putting in place appropriate mitigation to enable faster adoption, higher utilisation, and greater proficiency of use to protect the aggregate project benefits and value. Oversee the successful transition into service of deliverables and ensure that the results of post implementation reviews are used to inform, refine, and improve our change management and adoption approach. Be a role model for IT&D's values and lead by example to help transform the culture of the organisation; fostering a high trust, empowered and inclusive environment where teams and individuals thrive and perform at their best. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
13/03/2026
Contractor
Your new company My clients are looking for a Business Change Officer. This is a hybrid role, working 2 days a week on-site, based in Birmingham. They are looking for someone who can join a directorate to help support the client through an implementation. You will be analysing and reviewing processes and data along with reporting back to the business change managers. You will be the main point of contact for the directorate to resolve any issues/queries they may have to help implement Oracle smoothly. The experience below is essential for this role. - Local or Central Gov experience - Oracle Fusion/ERP - Data Analysis processing - Business Change Officer/Consultant experience Your new role Lead the adoption and change management planning of the delivery of projects which may span an 8- month period, engaging and influencing stakeholders to balance objectives and redeploy people and resources as priorities change to ensure the project delivers the agreed business objectives. Work with colleagues in other functions to define sound adoption and change management resourcing models, and priority, funding, governance, and reporting mechanisms required to enable the project to deliver upon our commitments. Be the 'go-to' person for expertise on how to deliver and manage the people side of change within the project, providing support to the change sponsor. Directly lead the adoption and change management delivery elements of projects, products, and services, taking responsibility for understanding, managing, and communicating the change process to all stakeholders. Work with multidisciplinary product teams to analyse and articulate adoption and change needs, creating actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, and resistance management plan. Apply and promote best practices and standards to drive the continuous improvement in the use of products and services to meet user needs, ensuring they dovetail with the work of the product team. Complete project change readiness assessments for all stakeholders and impacted audiences, evaluate and ensure user readiness, identify, analyse, and prepare risk mitigation tactics, assess the change impact, and support change management at the project level advising on activities to embed the change. Act as a facilitator for adoption and change management within the product teams that you work within, and clearly articulate adoption and change value to stakeholders. Protect the value of project investments by utilising and integrating effective change management into projects, continually assessing change risk during execution, and putting in place appropriate mitigation to enable faster adoption, higher utilisation, and greater proficiency of use to protect the aggregate project benefits and value. Oversee the successful transition into service of deliverables and ensure that the results of post implementation reviews are used to inform, refine, and improve our change management and adoption approach. Be a role model for IT&D's values and lead by example to help transform the culture of the organisation; fostering a high trust, empowered and inclusive environment where teams and individuals thrive and perform at their best. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Network Security Engineer - Remote UK Based £50,000 - £55,000 CISCO, FirePower, Cisco ISE, Fortinet, FortiGate, StealthWatch Role Overview We are seeking an experienced and proactive Project focussed Network Engineer to deliver a range of network and security focused projects across our clients customer base. This role will suit someone with good exposure to Cisco and security products who is looking to hone in on a career in a career as a Technical Security lead as further certification and training will be provided. This role is heavily centred on Cisco networking and security technologies, with a strong emphasis on Cisco Firepower, Cisco ISE, and broader Cisco security platforms. Experience with Fortinet (FortiGate) firewalls is highly desirable. The successful candidate will combine hands on technical expertise with excellent communication and leadership skills, acting as a primary point of contact for stakeholders during project delivery. This is a UK based remote role, offering flexibility while still providing the opportunity to collaborate in person through periodic meetups and customer engagements. PLEASE NOTE YOU MUST E BASED IN THE UK AND HAVE FULL RIGHT TO WORK WITHOUT SPONSORSHIP Key Responsibilities Project & Technical Leadership Lead the technical delivery of network and security projects from design through implementation and handover Act as the lead engineer on complex customer engagements, ensuring solutions are delivered on time and to a high standard Provide technical guidance and mentorship to other engineers involved in project delivery Collaborate closely with project managers, architects, and stakeholders to align technical outcomes with business objectives Network & Security Engineering Implement, and support enterprise grade network and security solutions Deploy, configure, and troubleshoot Cisco Firepower firewalls, including policy configuration, VPNs, and threat protection Implement and maintain Cisco Identity Services Engine (ISE) for network access control, authentication, and authorization Work with Cisco Stealthwatch and other Cisco security tools to provide visibility, monitoring, and threat detection Configure and support FortiGate firewalls where required, including firewall policies, VPNs, and security profiles Produce high quality technical documentation, including designs, implementation guides, and handover documentation Customer Engagement & Communication Serve as a trusted technical advisor to customers, clearly explaining solutions and technical decisions Gather technical requirements and translate them into robust, secure network designs Participate in technical workshops, design reviews, and project update meetings Support occasional onsite work at customer locations in the UK and Europe Required Skills & Experience Essential Strong experience in Cisco network and security environments Proven hands on expertise with: Cisco Firepower (FTD / FMC) Cisco ISE Solid understanding of network security principles, firewalls, VPNs, routing, and switching Experience working in a project based environment, leading or owning technical delivery Excellent verbal and written communication skills Ability to work independently in a remote setting while collaborating effectively with distributed teams Full right to work in the UK and willingness to travel occasionally Desirable Experience with Fortinet / FortiGate firewalls Knowledge of Cisco Stealth watch and related Cisco security products Exposure to wider Cisco security technologies (e.g. Secure Firewall, Secure Network Analytics, Umbrella, etc.) Relevant industry certifications such as CCNP Security, CCNP Enterprise, or equivalent Benefits Competitive salary up to £50,000, depending on experience Fully remote UK based role with flexible working All business travel expenses covered from home location Opportunity to work on diverse, technically challenging projects Access to professional development, training, and certification support Supportive and collaborative team environment Those with job titles suchs as Security Engineer, Firewall Engineer, Network Design Engineer or Solutions Engineer may also be suitable for this position. Why Join Us? This role offers the chance to take ownership of high impact network and security projects while maintaining a healthy worklife balance through remote working. You will work with leading technologies, have direct influence on technical decisions, and play a key role in shaping secure network solutions for customers across the UK and Europe.
13/03/2026
Full time
Network Security Engineer - Remote UK Based £50,000 - £55,000 CISCO, FirePower, Cisco ISE, Fortinet, FortiGate, StealthWatch Role Overview We are seeking an experienced and proactive Project focussed Network Engineer to deliver a range of network and security focused projects across our clients customer base. This role will suit someone with good exposure to Cisco and security products who is looking to hone in on a career in a career as a Technical Security lead as further certification and training will be provided. This role is heavily centred on Cisco networking and security technologies, with a strong emphasis on Cisco Firepower, Cisco ISE, and broader Cisco security platforms. Experience with Fortinet (FortiGate) firewalls is highly desirable. The successful candidate will combine hands on technical expertise with excellent communication and leadership skills, acting as a primary point of contact for stakeholders during project delivery. This is a UK based remote role, offering flexibility while still providing the opportunity to collaborate in person through periodic meetups and customer engagements. PLEASE NOTE YOU MUST E BASED IN THE UK AND HAVE FULL RIGHT TO WORK WITHOUT SPONSORSHIP Key Responsibilities Project & Technical Leadership Lead the technical delivery of network and security projects from design through implementation and handover Act as the lead engineer on complex customer engagements, ensuring solutions are delivered on time and to a high standard Provide technical guidance and mentorship to other engineers involved in project delivery Collaborate closely with project managers, architects, and stakeholders to align technical outcomes with business objectives Network & Security Engineering Implement, and support enterprise grade network and security solutions Deploy, configure, and troubleshoot Cisco Firepower firewalls, including policy configuration, VPNs, and threat protection Implement and maintain Cisco Identity Services Engine (ISE) for network access control, authentication, and authorization Work with Cisco Stealthwatch and other Cisco security tools to provide visibility, monitoring, and threat detection Configure and support FortiGate firewalls where required, including firewall policies, VPNs, and security profiles Produce high quality technical documentation, including designs, implementation guides, and handover documentation Customer Engagement & Communication Serve as a trusted technical advisor to customers, clearly explaining solutions and technical decisions Gather technical requirements and translate them into robust, secure network designs Participate in technical workshops, design reviews, and project update meetings Support occasional onsite work at customer locations in the UK and Europe Required Skills & Experience Essential Strong experience in Cisco network and security environments Proven hands on expertise with: Cisco Firepower (FTD / FMC) Cisco ISE Solid understanding of network security principles, firewalls, VPNs, routing, and switching Experience working in a project based environment, leading or owning technical delivery Excellent verbal and written communication skills Ability to work independently in a remote setting while collaborating effectively with distributed teams Full right to work in the UK and willingness to travel occasionally Desirable Experience with Fortinet / FortiGate firewalls Knowledge of Cisco Stealth watch and related Cisco security products Exposure to wider Cisco security technologies (e.g. Secure Firewall, Secure Network Analytics, Umbrella, etc.) Relevant industry certifications such as CCNP Security, CCNP Enterprise, or equivalent Benefits Competitive salary up to £50,000, depending on experience Fully remote UK based role with flexible working All business travel expenses covered from home location Opportunity to work on diverse, technically challenging projects Access to professional development, training, and certification support Supportive and collaborative team environment Those with job titles suchs as Security Engineer, Firewall Engineer, Network Design Engineer or Solutions Engineer may also be suitable for this position. Why Join Us? This role offers the chance to take ownership of high impact network and security projects while maintaining a healthy worklife balance through remote working. You will work with leading technologies, have direct influence on technical decisions, and play a key role in shaping secure network solutions for customers across the UK and Europe.
Linux Systems Administrator Intermediate to Senior - Working in a vibrant financial environment, candidates will have at least 4 years Linux Systems Administration (ideally more) with any previous Banking/Financial experience beneficial. Job Overview The prospective candidate will be part of a highly technical team working to maintain and enhance the existing trading platforms as well as supporting clients with their implementation of Technology solutions. This is a key role with huge scope to learn new skills, and work with multiple teams. Responsibilities and Duties The successful candidate will be part of a team of highly experienced Linux Sysadmins responsible for the smooth running of all internal systems (Exchange platforms) and associated systems: Deployment and Maintenance of Software/OS/hardware using systems and configuration management tools (RH Satellite, ansible, etc.). Systems capacity planning; creating and maintaining a scalable system for Dev, QA, Test and Production environments. Manage backups and archiving systems/scripts. Patching/patch plans and implementation. Manage monitoring systems such as SolarWinds/Nagios. Projects working with the infrastructure and dev teams to enhance and improve the current technology to maintain a competitive advantage for the trading platforms as well as the company's Technology's suite of products. Areas include topics such as low latency tuning, build specification, research of new products and services, deployment tools, cloud implementation and distribution mechanisms. Assist the company's Exchange Technology clients through the life cycle of the implementation process: Initial specifications/RFP Installation/knowledge transfer/on-site support Integration with clients own existing systems - work with their infra teams as well as our projects and dev team to provide solutions. Provide Linux support and assistance to DevOps team. Prepare and maintain up to date documentation. Out-of-hour's work will be required on occasion, including ad-hoc datacentre visits. Required Skills/Experience 4+ years system administration experience within a RedHat (or RH derivative such as CentOS/Rocky Linux) based environment. Proficiency with Build, CI/CD systems and especially GIT. Previous experience with low latency systems or financial experience desirable. Scripting with Python and bash essential, other languages a bonus. Prior experience with cloud environments desirable (AWS/GCP). Terraform experience a bonus but not necessary. Database administration in replicated environments, (MySQL, Elastic, etc), Able to craft basic SQL queries. Webserver technologies, nginx, NodeJS, JavaScript, Python, Tomcat. Packaging and maintaining software in an RPM based environment. Building and maintaining RH based systems - PXEboot, kickstart, DNS, Ansible, RH Satellite highly desirable. Advanced networking skills via NetworkManager - VLANs, routing, load balancing, multicast, etc. desirable. Experience with backup systems (Veeam or similar). Proficiency with virtualisation software and configuration (eg VMware, Nutanix, Proxmox). Demonstrate strong verbal and written communication skills. Able to interact with multiple technical teams at different organisations. Strong analytical and organizational skills, with passionate attention to detail. Demonstrate good judgement in solving problems as well as identifying problems in advance and proposing solutions. Benefits Include 25 days annual leave - not including bank holidays Private medical insurance Flexible working hours Company pension Group Policies - Life Assurance, Income Protection and Critical Illness Discretionary bonus Share Incentive Plan Electric Car Scheme Enhanced Maternity and Paternity Policy There is a broad salary range of £50 to £110k as Intermediate candidates with the core skills and right attitude/aptitude will be considered along with Senior candidates.
12/03/2026
Full time
Linux Systems Administrator Intermediate to Senior - Working in a vibrant financial environment, candidates will have at least 4 years Linux Systems Administration (ideally more) with any previous Banking/Financial experience beneficial. Job Overview The prospective candidate will be part of a highly technical team working to maintain and enhance the existing trading platforms as well as supporting clients with their implementation of Technology solutions. This is a key role with huge scope to learn new skills, and work with multiple teams. Responsibilities and Duties The successful candidate will be part of a team of highly experienced Linux Sysadmins responsible for the smooth running of all internal systems (Exchange platforms) and associated systems: Deployment and Maintenance of Software/OS/hardware using systems and configuration management tools (RH Satellite, ansible, etc.). Systems capacity planning; creating and maintaining a scalable system for Dev, QA, Test and Production environments. Manage backups and archiving systems/scripts. Patching/patch plans and implementation. Manage monitoring systems such as SolarWinds/Nagios. Projects working with the infrastructure and dev teams to enhance and improve the current technology to maintain a competitive advantage for the trading platforms as well as the company's Technology's suite of products. Areas include topics such as low latency tuning, build specification, research of new products and services, deployment tools, cloud implementation and distribution mechanisms. Assist the company's Exchange Technology clients through the life cycle of the implementation process: Initial specifications/RFP Installation/knowledge transfer/on-site support Integration with clients own existing systems - work with their infra teams as well as our projects and dev team to provide solutions. Provide Linux support and assistance to DevOps team. Prepare and maintain up to date documentation. Out-of-hour's work will be required on occasion, including ad-hoc datacentre visits. Required Skills/Experience 4+ years system administration experience within a RedHat (or RH derivative such as CentOS/Rocky Linux) based environment. Proficiency with Build, CI/CD systems and especially GIT. Previous experience with low latency systems or financial experience desirable. Scripting with Python and bash essential, other languages a bonus. Prior experience with cloud environments desirable (AWS/GCP). Terraform experience a bonus but not necessary. Database administration in replicated environments, (MySQL, Elastic, etc), Able to craft basic SQL queries. Webserver technologies, nginx, NodeJS, JavaScript, Python, Tomcat. Packaging and maintaining software in an RPM based environment. Building and maintaining RH based systems - PXEboot, kickstart, DNS, Ansible, RH Satellite highly desirable. Advanced networking skills via NetworkManager - VLANs, routing, load balancing, multicast, etc. desirable. Experience with backup systems (Veeam or similar). Proficiency with virtualisation software and configuration (eg VMware, Nutanix, Proxmox). Demonstrate strong verbal and written communication skills. Able to interact with multiple technical teams at different organisations. Strong analytical and organizational skills, with passionate attention to detail. Demonstrate good judgement in solving problems as well as identifying problems in advance and proposing solutions. Benefits Include 25 days annual leave - not including bank holidays Private medical insurance Flexible working hours Company pension Group Policies - Life Assurance, Income Protection and Critical Illness Discretionary bonus Share Incentive Plan Electric Car Scheme Enhanced Maternity and Paternity Policy There is a broad salary range of £50 to £110k as Intermediate candidates with the core skills and right attitude/aptitude will be considered along with Senior candidates.
Ready to find the right role for you? Salary: Up to 65,000 per annum, plus Veolia benefits including a company bonus and car/allowance (total package up to 84,600) Location: Hybrid and flexible working based in Kingswood Hours: Monday to Friday, 40 hours per week, flexible working When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. The Business Development Manager requires expert-level relationship management and sales closing abilities, combined with advanced business acumen and financial management skills. The Business Development Manager position demands a proven track record in waste management with experience in multi-site solutions and tendering with major organisations. What we can offer you; 25 days of annual leave Facilities including a free onsite gym, parking and subsidised restaurant at our Cannock office Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Generate and manage a strong new business pipeline of over 10m within the IWE business, targeting companies in allocated sectors for Decarbonisation, Depollution and Resource Regeneration services. Position Veolia as the provider of choice by creating differentiated and competitive value propositions, preparing compelling proposals and tender documents that demonstrate understanding of customer needs. Manage the full sales process from lead generation through to conclusion, including producing engaging presentations, proactive networking, and building relationships with external groups in key growth markets. Utilise Salesforce CRM to maximise functionality for managing interactions with existing and new customers to retain, expand and secure new business opportunities. Collaborate cross-functionally with internal departments (operations, technical, bid, finance, commercial, mobilisation, legal, and marketing teams) throughout the sales process to ensure proposals are deliverable and aligned with corporate sustainability goals. What we're looking for; Consistent record and exceeding sales targets. Experience within waste management. Engagement with multiple internal/external stakeholders. Tendering with major organisations. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
12/03/2026
Full time
Ready to find the right role for you? Salary: Up to 65,000 per annum, plus Veolia benefits including a company bonus and car/allowance (total package up to 84,600) Location: Hybrid and flexible working based in Kingswood Hours: Monday to Friday, 40 hours per week, flexible working When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. The Business Development Manager requires expert-level relationship management and sales closing abilities, combined with advanced business acumen and financial management skills. The Business Development Manager position demands a proven track record in waste management with experience in multi-site solutions and tendering with major organisations. What we can offer you; 25 days of annual leave Facilities including a free onsite gym, parking and subsidised restaurant at our Cannock office Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Generate and manage a strong new business pipeline of over 10m within the IWE business, targeting companies in allocated sectors for Decarbonisation, Depollution and Resource Regeneration services. Position Veolia as the provider of choice by creating differentiated and competitive value propositions, preparing compelling proposals and tender documents that demonstrate understanding of customer needs. Manage the full sales process from lead generation through to conclusion, including producing engaging presentations, proactive networking, and building relationships with external groups in key growth markets. Utilise Salesforce CRM to maximise functionality for managing interactions with existing and new customers to retain, expand and secure new business opportunities. Collaborate cross-functionally with internal departments (operations, technical, bid, finance, commercial, mobilisation, legal, and marketing teams) throughout the sales process to ensure proposals are deliverable and aligned with corporate sustainability goals. What we're looking for; Consistent record and exceeding sales targets. Experience within waste management. Engagement with multiple internal/external stakeholders. Tendering with major organisations. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
IntaPeople are working with exclusively with a tech-driven insurance services provider that s looking to grow the team. We re hiring an Infrastructure Engineer to join a collaborative team delivering new features and improving an established product. With strong backing and investment in this market, it s a great opportunity to develop your skills and grow your career in a supportive environment. Reporting to the Infrastructure Manager, you will monitor systems to identify performance issues whilst resolving incidents with agreed service levels. The role will be that of a hybrid role, consisting of first, second, and third line support. The Infrastructure Engineer will be carrying out a variety of activities and gain exposure to working on a variety of projects both internally and externally. You will be exposed to several cloud-based technologies and will include some DevOps related functions. Skills: 2-4 (min) years-experience as an Infrastructure Engineer (or similar role) Experience with 1st, 2nd and 3rd line support Experience supporting hardware and software systems Experience or Exposure with Microsoft Azure cloud or/and AWS Responsibilities (at a glance): You will be supporting Azure & V-Sphere estates, back-end systems and services to the business Working within a collaborative team of circa 15 engineers Implement and monitor system alerts to ensure any failures receive immediate attention Identifying new system hardware and software needs Ensure that support tickets are appropriately recorded Aid in the implementation of bought-in hardware and software systems Liaise with the software development team to ensure smooth roll-out of bespoke software systems Maximising availability (uptime) of essential services Schedule upgrades and security backups of hardware and software systems Champion new systems in the business, ensuring all levels of users have appropriate training Ensuring compliance with licensing regulations Ensure the security of the estate is not compromised Work within strict timeframes and escalate incidents within defined timeframes Provision of out of hours/stand by support for scheduled maintenance and system failures Role at a glance: Infrastructure Engineer Salary - £35,000 - £38,000 depending on experience On call bonus after passing probation On call over time paid ontop of salary 25 days annual leave, plus bank holidays plus your Birthday off paid off Cardiff hybrid working (2days onsite on discussed for team collaboration/training) Strong work life balance culture Discount on insurance products were available Modern, collaborative office environment nr central Cardiff Free onsite parking Team lunches/days etc You must have access to your own transport For more information, click APPLY now. Please note, we can not offer sponsorship opportunities to candidates who do not have the ability to work and live within the UK without restriction. Candidates are also to be onsite 2days per week so living in South Wales or a reasonable commute of the office is to be considered.
12/03/2026
Full time
IntaPeople are working with exclusively with a tech-driven insurance services provider that s looking to grow the team. We re hiring an Infrastructure Engineer to join a collaborative team delivering new features and improving an established product. With strong backing and investment in this market, it s a great opportunity to develop your skills and grow your career in a supportive environment. Reporting to the Infrastructure Manager, you will monitor systems to identify performance issues whilst resolving incidents with agreed service levels. The role will be that of a hybrid role, consisting of first, second, and third line support. The Infrastructure Engineer will be carrying out a variety of activities and gain exposure to working on a variety of projects both internally and externally. You will be exposed to several cloud-based technologies and will include some DevOps related functions. Skills: 2-4 (min) years-experience as an Infrastructure Engineer (or similar role) Experience with 1st, 2nd and 3rd line support Experience supporting hardware and software systems Experience or Exposure with Microsoft Azure cloud or/and AWS Responsibilities (at a glance): You will be supporting Azure & V-Sphere estates, back-end systems and services to the business Working within a collaborative team of circa 15 engineers Implement and monitor system alerts to ensure any failures receive immediate attention Identifying new system hardware and software needs Ensure that support tickets are appropriately recorded Aid in the implementation of bought-in hardware and software systems Liaise with the software development team to ensure smooth roll-out of bespoke software systems Maximising availability (uptime) of essential services Schedule upgrades and security backups of hardware and software systems Champion new systems in the business, ensuring all levels of users have appropriate training Ensuring compliance with licensing regulations Ensure the security of the estate is not compromised Work within strict timeframes and escalate incidents within defined timeframes Provision of out of hours/stand by support for scheduled maintenance and system failures Role at a glance: Infrastructure Engineer Salary - £35,000 - £38,000 depending on experience On call bonus after passing probation On call over time paid ontop of salary 25 days annual leave, plus bank holidays plus your Birthday off paid off Cardiff hybrid working (2days onsite on discussed for team collaboration/training) Strong work life balance culture Discount on insurance products were available Modern, collaborative office environment nr central Cardiff Free onsite parking Team lunches/days etc You must have access to your own transport For more information, click APPLY now. Please note, we can not offer sponsorship opportunities to candidates who do not have the ability to work and live within the UK without restriction. Candidates are also to be onsite 2days per week so living in South Wales or a reasonable commute of the office is to be considered.
