3 jobs found

ServiceNow Platform Architect (ITSM, CMDB, Discovery, ITOM, Integration Hub, Flow Designer) - 6 Month Contract - £600-650/day (Inside IR35) Hybrid with choice of base location: London/Midlands/Glasgow Must hold or be eligible for SC Security Clearance Overview Seeking an experienced ServiceNow Architect to provide strategic and technical leadership for a major transformation programme. This role will act as the Technical Design Authority for the ServiceNow platform, ensuring scalable, secure, and best practice-aligned architecture across the estate. You will play a key role in defining and governing architectural standards while supporting significant uplift activities including a CMDB rebuild, complex integrations, and platform optimisation. Key Responsibilities Serve as the technical authority for the ServiceNow platform, defining and governing architectural standards and design decisions. Lead the architectural strategy to ensure long-term platform sustainability, security, and scalability. Oversee major transformation initiatives including CMDB redesign, platform configuration uplift, and ServiceNow Discovery alignment. Provide expert guidance on integration patterns, API usage, and MID Server architecture. Support governance functions including data quality, CI class modelling, and platform best practice. Collaborate with product owners, developers, and stakeholders to translate business needs into robust technical solutions. Ensure alignment with ITIL v4, enterprise architecture frameworks, and platform governance processes. Required Skills Experience We're looking for candidates with proven technical leadership and deep ServiceNow architectural expertise, including: ServiceNow Expertise Advanced knowledge across ITSM, CMDB, Discovery, ITOM, Integration Hub, and Flow Designer. Strong experience in CMDB modelling, CI class design, reconciliation, and data governance. Expertise in REST/SOAP APIs, web services, Integration Hub spokes, and MID Server design. Experience with Scoped Applications, Application Portfolio Management (APM), and platform security best practices. Solid understanding of data architecture, Discovery patterns, Service Mapping, and complex integration flows. Good understanding of ITIL v4, enterprise design patterns, and platform governance. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.

Job Title: ServiceNow Developer - SC Location: Hybrid (2 days/week onsite) - Choice of locations: London, Sheffield, Nottingham, Leeds, Watford Contract Duration : 12 Months Daily Rate: £700/day (Umbrella - Maximum) IR35 Status: Inside IR35 Security Clearance: SC This is a role within the in-house ServiceNow capability supporting the development of enterprise workflows and data-driven decisions. Technical Skills Proficiency in JavaScript: Core Scripting language used in ServiceNow. Experience with ServiceNow platform: Including modules like ITSM, ITOM, HRSD, CSM, and CMDB. ServiceNow Scripting: Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions. REST/SOAP API Integration: Building and consuming APIs for third-party integrations. ServiceNow Workflows: Designing and implementing Flow Designer and Legacy Workflow Editor. Service Portal Development: Custom widgets, pages, and themes. Data Management: Import Sets, Transform Maps, and Data Policies. Configuration Management: Working with CMDB and Discovery. Performance Analytics and Reporting: Creating dashboards and custom reports. Security and Access Control: Roles, ACLs, and data protection best practices. Certifications: Certified System Administrator (CSA) Certified Application Developer (CAD) Certified Implementation Specialist (CIS) - in ITSM, HR, CSM, etc. Professional Experience Hands-on experience in ServiceNow development and administration (typically 2-5+ years). Experience in Agile/Scrum environments and using tools like Jira or Azure DevOps. Project life cycle involvement: From requirements gathering to deployment and support. Working with stakeholders to translate business needs into technical solutions. Soft Skills Analytical thinking and problem-solving. Strong communication skills - both written and verbal. Team collaboration and stakeholder engagement. Adaptability to changing priorities and technologies. Attention to detail and commitment to quality. Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources

UNIX Support Engineer x5 £280 Per Day Newcastle World leading IT company are looking for x5 UNIX Support Engineers for an initial 6 month contract based in Newcastle. They are looking for UNIX Engineers who have experience in AIX as this is key to the project. Essential Knowledge and Skills Required: + Unix (AIX, Solaris) - L2/L3 Support and Build Experience + Microsoft Windows Server (L2/L3) Support Experience + Experience in the use of Incident Management Tooling e.g. ServiceNow + Experience of Enterprise Monitoring Tooling e.g. HP Operations Manager + General understanding of related technologies (e.g. Networking) + Customer Service + Proactive, team player + Candidates should possess Disclosure Scotland/current BPSS clearance or be willing to undertake appropriate security vetting to achieve + Candidates should be UK national. Description of Role + Provide Support (OS, Software and Hardware) to the MFS Server Farm + Provide Support to the customer end users, ensuring SLA's are met. + Undertake Midrange Level 2 & 3 Builds to all flavours of UNIX + Provide a comprehensive support function for technology solutions and implementations, providing a full range of ITIL service delivery skills, e.g. Incident and Problem Management, Change Management, Configuration and Release Management. + Perform Root Cause Analysis where appropriate, propose and implement long-term fixes. + Perform preventative maintenance to ensure service levels continue to improve. + Software lifecycle - monitor product EOLs, define product roadmap, test and implement releases. + Service improvement - monitor systems and services to improve performance and reduce support overhead. Suggest enhancements that reduce the need for manual intervention using automation. + Support and Maintain the Anti-Virus software across the UNIX estate + Support and Maintain the clients networked printer solution + Ensure knowledge base articles are updated + Contribute to the development of the Quality Management System by writing documents, reviewing and attending meetings where necessary. Ensure adherence to ISO9001 accreditation