About the job you're consideringWe're hiring a ServiceNow Architect who aims to advance their career while delighting customers through a blend of project work and foundational tasks. Our collaborative approach, both internally and externally, ensures high satisfaction levels for clients and ourselves. The ideal candidate should have experience in solutioning, designing, and implementing ServiceNow solutions to enhance business processes and user experiences.Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.Your roleEstablish and enforce systems design and architectural standards, maintain best practices and drive the principles throughout the systems delivery lifecycle.Provide input to the design of ServiceNow based solutions as a recognized Architect or Design Authority.Provide input to bids and assist in presenting proposals to potential clients.Bring thought leadership and innovative solution ideas to existing clients and bids alikeYou can bring your whole self to work. At Capgemini, stiving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.Your skills and experienceExperience in ServiceNow development and architecture.Wide-ranging experience in designing and implementing complex ServiceNow solutions across various modules, including custom applications and integrations.Responsibility for the development and maintenance of Low- and High-Level Design Documentation.Broad experience across the Now Platform.Experience in managing & administering ServiceNow in SaaS environments.Good communication skills (written and speaking skills).Good attention to detail.Understanding of architectural structures within ServiceNow SaaS & On-premises environments.ExpectedServiceNow CSAAny ServiceNow Implementation CertificationsITIL Foundation CertifiedWe are a Disability Confident EmployerCapgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process.Your security clearance and pre-employment checksTo be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.This post is restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.Make it real - what does it mean for you?We realise a total reward package should be more than just compensation. At Capgemini we offer a range of core and flexible benefits and have a Peer recognition portal called Applaud.You will reimagine what's possible: creating value for the world's leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.Why you should consider CapgeminiGrowing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.About CapgeminiCapgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real
23/05/2026
Full time
About the job you're consideringWe're hiring a ServiceNow Architect who aims to advance their career while delighting customers through a blend of project work and foundational tasks. Our collaborative approach, both internally and externally, ensures high satisfaction levels for clients and ourselves. The ideal candidate should have experience in solutioning, designing, and implementing ServiceNow solutions to enhance business processes and user experiences.Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.Your roleEstablish and enforce systems design and architectural standards, maintain best practices and drive the principles throughout the systems delivery lifecycle.Provide input to the design of ServiceNow based solutions as a recognized Architect or Design Authority.Provide input to bids and assist in presenting proposals to potential clients.Bring thought leadership and innovative solution ideas to existing clients and bids alikeYou can bring your whole self to work. At Capgemini, stiving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.Your skills and experienceExperience in ServiceNow development and architecture.Wide-ranging experience in designing and implementing complex ServiceNow solutions across various modules, including custom applications and integrations.Responsibility for the development and maintenance of Low- and High-Level Design Documentation.Broad experience across the Now Platform.Experience in managing & administering ServiceNow in SaaS environments.Good communication skills (written and speaking skills).Good attention to detail.Understanding of architectural structures within ServiceNow SaaS & On-premises environments.ExpectedServiceNow CSAAny ServiceNow Implementation CertificationsITIL Foundation CertifiedWe are a Disability Confident EmployerCapgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process.Your security clearance and pre-employment checksTo be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.This post is restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.Make it real - what does it mean for you?We realise a total reward package should be more than just compensation. At Capgemini we offer a range of core and flexible benefits and have a Peer recognition portal called Applaud.You will reimagine what's possible: creating value for the world's leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.Why you should consider CapgeminiGrowing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.About CapgeminiCapgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We are looking for a motivated and detail-oriented Junior ServiceNow Developer to join our growing ServiceNow team. This role is ideal for someone early in their ServiceNow career who is eager to develop strong technical skills, gain hands on experience, and contribute to the delivery of high quality platform solutions. You will support the design, development, and enhancement of ServiceNow applications and workflows across ITSM and other modules, working closely with senior developers, platform engineers, and administrators. This is a hands on development role with a strong focus on learning, continuous improvement, and building capability within an enterprise ServiceNow environment. You will work under the guidance of the Platform Owner and senior technical team members to ensure solutions align with platform standards and best practices. What you'll be doing: Development & Delivery Support the design and development of ServiceNow solutions, including forms, workflows, scripts, and simple custom applications. Assist in configuring and enhancing ITSM processes within ServiceNow. Write and maintain basic to intermediate scripts using JavaScript and Glide APIs under guidance. Contribute to integrations using REST/SOAP APIs where required. Participate in testing activities, including support for Automated Test Framework (ATF) execution and defect resolution. Support releases, deployments, and environment updates as part of the delivery cycle. Platform Support & Collaboration Work closely with Senior Developers, System Administrators, and Platform Engineers to deliver changes and enhancements. Assist in investigating and resolving platform issues, escalating where appropriate. Follow established development standards, coding guidelines, and documentation practices. Participate in Agile ceremonies (stand ups, sprint planning, reviews). Learning & Continuous Improvement Develop ServiceNow skills through hands on delivery and structured mentoring. Learn and apply platform best practices, coding standards, and governance principles. Contribute ideas for improving efficiency, automation, and user experience. Stay engaged with new ServiceNow features and capabilities as part of ongoing development. Some experience (commercial or academic) working with ServiceNow or similar ITSM platforms. Basic understanding of ServiceNow architecture and modules (ITSM exposure desirable). Familiarity with JavaScript fundamentals (or similar scripting/programming experience). Exposure to REST APIs or integrations is beneficial but not essential. Understanding of ITIL principles is advantageous. Experience working in Agile teams is desirable. Strong problem solving mindset and willingness to learn. Good communication skills and ability to work collaboratively in a team environment. Preferred Qualifications ServiceNow Certified System Administrator (CSA) or working towards it. Exposure to ServiceNow development training or certification pathways (CAD desirable long term). ITIL Foundation certification (advantageous but not essential). Benefits Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes, an employee assistance programme, discounted cash plan and more . At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
23/05/2026
Full time
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We are looking for a motivated and detail-oriented Junior ServiceNow Developer to join our growing ServiceNow team. This role is ideal for someone early in their ServiceNow career who is eager to develop strong technical skills, gain hands on experience, and contribute to the delivery of high quality platform solutions. You will support the design, development, and enhancement of ServiceNow applications and workflows across ITSM and other modules, working closely with senior developers, platform engineers, and administrators. This is a hands on development role with a strong focus on learning, continuous improvement, and building capability within an enterprise ServiceNow environment. You will work under the guidance of the Platform Owner and senior technical team members to ensure solutions align with platform standards and best practices. What you'll be doing: Development & Delivery Support the design and development of ServiceNow solutions, including forms, workflows, scripts, and simple custom applications. Assist in configuring and enhancing ITSM processes within ServiceNow. Write and maintain basic to intermediate scripts using JavaScript and Glide APIs under guidance. Contribute to integrations using REST/SOAP APIs where required. Participate in testing activities, including support for Automated Test Framework (ATF) execution and defect resolution. Support releases, deployments, and environment updates as part of the delivery cycle. Platform Support & Collaboration Work closely with Senior Developers, System Administrators, and Platform Engineers to deliver changes and enhancements. Assist in investigating and resolving platform issues, escalating where appropriate. Follow established development standards, coding guidelines, and documentation practices. Participate in Agile ceremonies (stand ups, sprint planning, reviews). Learning & Continuous Improvement Develop ServiceNow skills through hands on delivery and structured mentoring. Learn and apply platform best practices, coding standards, and governance principles. Contribute ideas for improving efficiency, automation, and user experience. Stay engaged with new ServiceNow features and capabilities as part of ongoing development. Some experience (commercial or academic) working with ServiceNow or similar ITSM platforms. Basic understanding of ServiceNow architecture and modules (ITSM exposure desirable). Familiarity with JavaScript fundamentals (or similar scripting/programming experience). Exposure to REST APIs or integrations is beneficial but not essential. Understanding of ITIL principles is advantageous. Experience working in Agile teams is desirable. Strong problem solving mindset and willingness to learn. Good communication skills and ability to work collaboratively in a team environment. Preferred Qualifications ServiceNow Certified System Administrator (CSA) or working towards it. Exposure to ServiceNow development training or certification pathways (CAD desirable long term). ITIL Foundation certification (advantageous but not essential). Benefits Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes, an employee assistance programme, discounted cash plan and more . At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Your Role: ServiceNow ITOM Manager The ITOM Manager will act as the voice of IT Operations, collaborating closely with infrastructure teams, development teams, and other product owners to prioritize features, manage the product backlog, and drive continuous improvement in our operational efficiency and resilience. You will be joining TechOps, who are responsible for all IT Infrastructure, Client Services, and Global & Site Operations across the enterprise. Your Responsibilities: Define and articulate the product vision, strategy, and roadmap for ServiceNow ITOM module (e.g., Discovery, Service Mapping, Event Management, Operational Intelligence, Cloud Management, Orchestration). Gather, analyze, and prioritize business requirements from IT Operations, Infrastructure, Cloud, and Security teams, translating them into clear and actionable user stories and acceptance criteria. Own and manage the ServiceNow ITOM product backlog, ensuring it is vetted, prioritized, and aligned with strategic goals and release cycles. Collaborate closely with development teams, architects, and quality assurance to ensure successful delivery of features and enhancements that meet operational needs. Own and drive CMDB adoption across stakeholders, ensuring CMDB accuracy is in line with best practice and industry standards. Act as the subject matter expert for ServiceNow ITOM, providing guidance and clarification to development teams and stakeholders on operational processes and technical requirements. Facilitate communication and alignment between IT Operations, Infrastructure teams, and the development team throughout the product lifecycle. Monitor and analyze product performance, operational metrics, and industry trends to identify opportunities for automation, optimization, and proactive issue resolution. Ensure that all ServiceNow ITOM solutions adhere to ITIL best practices, company standards, and integrate seamlessly with the CMDB and ITSM modules. Lead user acceptance testing (UAT) and ensure that delivered solutions meet operational requirements and quality standards. Contribute to the overall ServiceNow platform strategy and governance, ensuring ITOM solutions support a unified platform approach. What You Need to Succeed (minimum qualifications): Bachelor's degree in computer science, Information Technology, or a related field, or equivalent practical experience. 5+ years of experience in IT Operations, Infrastructure Management, or a related field, with at least 3 years in a Product Owner, Business Analyst, or similar leadership role focused on ServiceNow ITOM. ITIL v3 or v4 Foundation certification. ServiceNow Certified System Administrator (CSA) certification. Proven experience in defining product roadmaps, managing backlogs, and prioritizing features in an Agile environment. Deep understanding of ServiceNow ITOM modules (Discovery, Service Mapping, Event Management) and their interdependencies with CMDB and ITSM. What will give you a competitive edge (preferred qualifications): Familiarity with other monitoring tools and automation platforms. Experience with cloud platforms (e.g., AWS, Azure, GCP) and their integration with ServiceNow ITOM. Technical Skills: ServiceNow ITOM (Discovery, Service Mapping, Event Management, Operational Intelligence, Orchestration, Cloud Management), CMDB, ITIL Framework, Agile Methodologies, Product road mapping, Backlog Management, Requirements Gathering, User Story Creation, Data Analysis, Operational Metrics, Cloud Technologies, Automation Concepts. Soft Skills: Strategic Thinking, Leadership, Stakeholder Management, Communication (written and verbal), Negotiation, Prioritization, Problem-solving, Analytical Thinking, Collaboration, Operational Excellence Focus, Visionary. Additional Information: Travel: 0% Location: Hook, UK - Hybrid Work Environment Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.
23/05/2026
Full time
Your Role: ServiceNow ITOM Manager The ITOM Manager will act as the voice of IT Operations, collaborating closely with infrastructure teams, development teams, and other product owners to prioritize features, manage the product backlog, and drive continuous improvement in our operational efficiency and resilience. You will be joining TechOps, who are responsible for all IT Infrastructure, Client Services, and Global & Site Operations across the enterprise. Your Responsibilities: Define and articulate the product vision, strategy, and roadmap for ServiceNow ITOM module (e.g., Discovery, Service Mapping, Event Management, Operational Intelligence, Cloud Management, Orchestration). Gather, analyze, and prioritize business requirements from IT Operations, Infrastructure, Cloud, and Security teams, translating them into clear and actionable user stories and acceptance criteria. Own and manage the ServiceNow ITOM product backlog, ensuring it is vetted, prioritized, and aligned with strategic goals and release cycles. Collaborate closely with development teams, architects, and quality assurance to ensure successful delivery of features and enhancements that meet operational needs. Own and drive CMDB adoption across stakeholders, ensuring CMDB accuracy is in line with best practice and industry standards. Act as the subject matter expert for ServiceNow ITOM, providing guidance and clarification to development teams and stakeholders on operational processes and technical requirements. Facilitate communication and alignment between IT Operations, Infrastructure teams, and the development team throughout the product lifecycle. Monitor and analyze product performance, operational metrics, and industry trends to identify opportunities for automation, optimization, and proactive issue resolution. Ensure that all ServiceNow ITOM solutions adhere to ITIL best practices, company standards, and integrate seamlessly with the CMDB and ITSM modules. Lead user acceptance testing (UAT) and ensure that delivered solutions meet operational requirements and quality standards. Contribute to the overall ServiceNow platform strategy and governance, ensuring ITOM solutions support a unified platform approach. What You Need to Succeed (minimum qualifications): Bachelor's degree in computer science, Information Technology, or a related field, or equivalent practical experience. 5+ years of experience in IT Operations, Infrastructure Management, or a related field, with at least 3 years in a Product Owner, Business Analyst, or similar leadership role focused on ServiceNow ITOM. ITIL v3 or v4 Foundation certification. ServiceNow Certified System Administrator (CSA) certification. Proven experience in defining product roadmaps, managing backlogs, and prioritizing features in an Agile environment. Deep understanding of ServiceNow ITOM modules (Discovery, Service Mapping, Event Management) and their interdependencies with CMDB and ITSM. What will give you a competitive edge (preferred qualifications): Familiarity with other monitoring tools and automation platforms. Experience with cloud platforms (e.g., AWS, Azure, GCP) and their integration with ServiceNow ITOM. Technical Skills: ServiceNow ITOM (Discovery, Service Mapping, Event Management, Operational Intelligence, Orchestration, Cloud Management), CMDB, ITIL Framework, Agile Methodologies, Product road mapping, Backlog Management, Requirements Gathering, User Story Creation, Data Analysis, Operational Metrics, Cloud Technologies, Automation Concepts. Soft Skills: Strategic Thinking, Leadership, Stakeholder Management, Communication (written and verbal), Negotiation, Prioritization, Problem-solving, Analytical Thinking, Collaboration, Operational Excellence Focus, Visionary. Additional Information: Travel: 0% Location: Hook, UK - Hybrid Work Environment Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.
Service Now Enterprise Architect - 3 months - Remote - Rate Neg on Experience - Outisde IR35 Key Responsibilities Enterprise Architecture & Strategy Define enterprise-wide ServiceNow architecture and platform strategy. Align ServiceNow capabilities with business goals and enterprise IT strategy. Create architectural roadmaps, standards, governance models, and best practices. Lead platform modernization and digital transformation initiatives. Ensure scalability, maintainability, security, and compliance across implementations. Solution Design Design end-to-endServiceNow solutions across modules such as: ITSM ITOM ITAM HRSD SecOps IRM/GRC SPM/PPM CSM Develop technical architecture documents, workflows, integration patterns, and data models. Technical Leadership Provide leadership and mentorship to developers, administrators, and solution architects. Lead architecture review boards and design workshops. Guide Agile delivery teams on ServiceNow best practices. Support proof-of-concept and innovation initiatives. Required Skills & Experience Technical Skills Strong expertise in the ServiceNow platform architecture. Deep knowledge of: ITSM ITOM CMDB Discovery HRSD SecOps IRM App Engine Experience with: CSDM IntegrationHub Flow Designer UI Builder Service Portal Workspace MID Servers Strong understanding of: REST/SOAP APIs Enterprise integrations Cloud architecture ITIL frameworks Security and governance principles. Preferred Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) ServiceNow Certified Technical Architect (CTA) - highly preferred ITIL Foundation/ITIL Expert TOGAF certification preferred. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
22/05/2026
Contractor
Service Now Enterprise Architect - 3 months - Remote - Rate Neg on Experience - Outisde IR35 Key Responsibilities Enterprise Architecture & Strategy Define enterprise-wide ServiceNow architecture and platform strategy. Align ServiceNow capabilities with business goals and enterprise IT strategy. Create architectural roadmaps, standards, governance models, and best practices. Lead platform modernization and digital transformation initiatives. Ensure scalability, maintainability, security, and compliance across implementations. Solution Design Design end-to-endServiceNow solutions across modules such as: ITSM ITOM ITAM HRSD SecOps IRM/GRC SPM/PPM CSM Develop technical architecture documents, workflows, integration patterns, and data models. Technical Leadership Provide leadership and mentorship to developers, administrators, and solution architects. Lead architecture review boards and design workshops. Guide Agile delivery teams on ServiceNow best practices. Support proof-of-concept and innovation initiatives. Required Skills & Experience Technical Skills Strong expertise in the ServiceNow platform architecture. Deep knowledge of: ITSM ITOM CMDB Discovery HRSD SecOps IRM App Engine Experience with: CSDM IntegrationHub Flow Designer UI Builder Service Portal Workspace MID Servers Strong understanding of: REST/SOAP APIs Enterprise integrations Cloud architecture ITIL frameworks Security and governance principles. Preferred Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) ServiceNow Certified Technical Architect (CTA) - highly preferred ITIL Foundation/ITIL Expert TOGAF certification preferred. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
ServiceNow Solution Architect IRM Location: Full remote Duration: 6 initial months MUST BE PAYE THROUGH UMBRELLA Role Description: This role participates and actively supports business initiatives by building reliable, efficient, scalable and business oriented solutions based on Now platform. They are involved in design and architecture of complex systems on all levels, from Legacy migration, through core platform setup, to integrations, automations and orchestrations. Soft Skills: Management/Leadership Strong communication skills interpersonal skills with the ability to interact effectively with technical and non-technical stakeholders Problem solving Technical Skills: Extensive experience in ServiceNow development and architecture. Wide-ranging experience in designing and implementing complex ServiceNow solutions across various modules, including custom applications and integrations. Strong understanding of JavaScript, HTML, CSS, and ServiceNow Scripting languages. ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) certifications are highly preferred. Strong understanding of IT service management (ITSM) and IT operations management (ITOM) processes
22/05/2026
Contractor
ServiceNow Solution Architect IRM Location: Full remote Duration: 6 initial months MUST BE PAYE THROUGH UMBRELLA Role Description: This role participates and actively supports business initiatives by building reliable, efficient, scalable and business oriented solutions based on Now platform. They are involved in design and architecture of complex systems on all levels, from Legacy migration, through core platform setup, to integrations, automations and orchestrations. Soft Skills: Management/Leadership Strong communication skills interpersonal skills with the ability to interact effectively with technical and non-technical stakeholders Problem solving Technical Skills: Extensive experience in ServiceNow development and architecture. Wide-ranging experience in designing and implementing complex ServiceNow solutions across various modules, including custom applications and integrations. Strong understanding of JavaScript, HTML, CSS, and ServiceNow Scripting languages. ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) certifications are highly preferred. Strong understanding of IT service management (ITSM) and IT operations management (ITOM) processes
MuleSoft Lead Developer Location: Remote (UK-based) Type: Full-Time Permanent Salary: Up to £72,000 + excellent benefits Security: SC Clearance Eligibility Required The Opportunity We're working with a leading organisation undergoing significant digital transformation, and they're looking to bring in two experienced MuleSoft Lead Developers to help drive the next phase of their integration strategy. This is a fantastic opportunity to join a high-performing engineering environment where you'll lead from the front-owning delivery, shaping best practice, and mentoring teams while working on enterprise-scale integration programmes. The Role Design and deliver APIs using API-led connectivity (System, Process, Experience layers) Build complex integration solutions including event-driven architectures, orchestration, streaming, and batch processing Lead development on key projects, ensuring high-quality engineering standards Produce reusable assets, modules, and DataWeave transformations Contribute to API specifications (RAML/OAS) and integration design documentation Ensure robust logging, monitoring, alerting, and error handling frameworks Support CI/CD pipelines, automated testing, and Git-based workflows Deliver MUnit test coverage of 80%+ Provide BAU support including incident resolution and root cause analysis Mentor developers, conduct code reviews, and promote best practice About You Extensive experience in MuleSoft development (Mule 4) Strong capability with DataWeave 2.0 and Anypoint Platform MuleSoft Certified Developer Level 1 (Level 2 desirable) Experience delivering enterprise-scale integrations Integration experience with Salesforce, SAP, ServiceNow, AWS/Azure, databases, and legacy systems Knowledge of API security (OAuth 2.0, JWT, mTLS/SSL/TLS) Familiarity with CloudHub v2.0, Runtime Fabric, and hybrid architectures Why Apply Fully remote working Competitive salary and strong benefits package Generous holiday allowance with option to buy more Matched pension, life assurance, and enhanced family leave Learning and development opportunities Inclusive networks and mentoring communities Work on high-impact transformation programmes Interested? If you're a MuleSoft expert ready to step into a lead role where you can make a real impact, apply now or get in touch for a confidential discussion. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
22/05/2026
Full time
MuleSoft Lead Developer Location: Remote (UK-based) Type: Full-Time Permanent Salary: Up to £72,000 + excellent benefits Security: SC Clearance Eligibility Required The Opportunity We're working with a leading organisation undergoing significant digital transformation, and they're looking to bring in two experienced MuleSoft Lead Developers to help drive the next phase of their integration strategy. This is a fantastic opportunity to join a high-performing engineering environment where you'll lead from the front-owning delivery, shaping best practice, and mentoring teams while working on enterprise-scale integration programmes. The Role Design and deliver APIs using API-led connectivity (System, Process, Experience layers) Build complex integration solutions including event-driven architectures, orchestration, streaming, and batch processing Lead development on key projects, ensuring high-quality engineering standards Produce reusable assets, modules, and DataWeave transformations Contribute to API specifications (RAML/OAS) and integration design documentation Ensure robust logging, monitoring, alerting, and error handling frameworks Support CI/CD pipelines, automated testing, and Git-based workflows Deliver MUnit test coverage of 80%+ Provide BAU support including incident resolution and root cause analysis Mentor developers, conduct code reviews, and promote best practice About You Extensive experience in MuleSoft development (Mule 4) Strong capability with DataWeave 2.0 and Anypoint Platform MuleSoft Certified Developer Level 1 (Level 2 desirable) Experience delivering enterprise-scale integrations Integration experience with Salesforce, SAP, ServiceNow, AWS/Azure, databases, and legacy systems Knowledge of API security (OAuth 2.0, JWT, mTLS/SSL/TLS) Familiarity with CloudHub v2.0, Runtime Fabric, and hybrid architectures Why Apply Fully remote working Competitive salary and strong benefits package Generous holiday allowance with option to buy more Matched pension, life assurance, and enhanced family leave Learning and development opportunities Inclusive networks and mentoring communities Work on high-impact transformation programmes Interested? If you're a MuleSoft expert ready to step into a lead role where you can make a real impact, apply now or get in touch for a confidential discussion. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
ServiceNow ArchitectApplylocations: CityWest Officetime type: Full timeposted on: Posted 22 Days Agojob requisition id: JR- ServiceNow Architect Permanent Full Time Role Can be based in either Ireland or UK Key Responsibilities: Define and maintain the overall architecture of the ServiceNow platform. Lead the design and implementation of core ITSM modules (Incident, Problem, Change, Request, CMDB). Architect and oversee the development of a comprehensive reporting and analytics framework using Performance Analytics, Reporting, and Dashboards. Collaborate with stakeholders to gather requirements and translate them into scalable solutions. Ensure platform governance, security, and performance best practices are followed. Design and oversee integrations with third-party systems (e.g., monitoring tools, HR, finance). Develop a roadmap for future module adoption (ITOM, ITBM, HRSD, CSM, etc.). Provide technical leadership and mentorship to ServiceNow developers and administrators. Conduct architectural reviews and ensure alignment with enterprise IT strategy. Stay current with ServiceNow releases and recommend adoption strategies. Required Skills & Experience: Proven experience as a ServiceNow Architect in enterprise environments. Deep understanding of ServiceNow platform capabilities and limitations. Strong experience with ITSM processes and ServiceNow modules. Expertise in ServiceNow reporting tools including Performance Analytics, ScheduledReports, and Dashboards: Experience with scripting (JavaScript, Glide), Flow Designer, and IntegrationHub. Familiarity with ServiceNow data models, CMDB design, and service mapping. Excellent communication and stakeholder management skills. ServiceNow Certified System Administrator and Certified Application Developer (preferred). - ServiceNow Certified Technical Architect (highly desirable). Uniphar - Who we are With a workforce of more than 3000 employees spread across Ireland, United Kingdom, Mainland Europe, MENA, and the USA, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialized services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our highly expert teams. Uniphar is organised into three key divisions: Supply Chain Retail & On Demand, Uniphar Med Tech and Uniphar Pharma. Supply Chain & Retail Supply Chain Services provides both pre-wholesale and wholesale distribution of pharmaceutical, healthcare and animal health products to pharmacies and hospital nationwide. The business supports a diverse customer base through the provision of strong service levels coupled with innovative commercial initiatives. In addition, the business provides services and supports that help independent community pharmacy to compete more effectively in an increasingly difficult environment and runs a network of Uniphar-owned pharmacies under the Life, Allcare, McCauleys and Hickeys symbol brands. Pharma - On Demand The On-Demand business is a specialist medical supply business that sources and distributes pharmaceuticals, medical equipment, and consumable supplies to healthcare professionals in over 160 countries worldwide. We have offices in Ireland, UK, Europe, USA and New Zealand. The company's main divisions encompass everything from International Sales through Sales to NGO's and Charities, Clinical Trials Supply, Imported (Unlicensed Medicines), Sexual Health Supplies, and the storage and distribution of medical products and devices for third parties . Click here to find out more: About Us - Who we are Uniphar Culture at Uniphar Uniphar is a combination of many businesses each with its own identity, culture, values, and ways of working. Our overarching culture narrative is inclusive of each of these stores. Uniphar lives and breathes four key pillars which unpin and support our culture.We have a people first approach - we do the right thing. We support entrepreneurial spirit where adaptability, commitment & resilience is embodied in our way of working. We have a Common Purpose that connects our diversified businesses and people. Finally, Trust is at the heart of how we operate.Everything Uniphar does is enabled by our people and as we continue to grow domestically and internationally, we become more diverse. This diversity fuels our business and culture. Sustainability Sustainability is at the core of what we do and is deeply embedded in our business strategy. We want to contribute positively to the people and the world around us. Running our business in a sustainable way ensures that Uniphar will continue to prosper in the long-term. We are focused on ensuring that each of the five pillars of our sustainability strategy are a fundamental part of our decision-making process.
22/05/2026
Full time
ServiceNow ArchitectApplylocations: CityWest Officetime type: Full timeposted on: Posted 22 Days Agojob requisition id: JR- ServiceNow Architect Permanent Full Time Role Can be based in either Ireland or UK Key Responsibilities: Define and maintain the overall architecture of the ServiceNow platform. Lead the design and implementation of core ITSM modules (Incident, Problem, Change, Request, CMDB). Architect and oversee the development of a comprehensive reporting and analytics framework using Performance Analytics, Reporting, and Dashboards. Collaborate with stakeholders to gather requirements and translate them into scalable solutions. Ensure platform governance, security, and performance best practices are followed. Design and oversee integrations with third-party systems (e.g., monitoring tools, HR, finance). Develop a roadmap for future module adoption (ITOM, ITBM, HRSD, CSM, etc.). Provide technical leadership and mentorship to ServiceNow developers and administrators. Conduct architectural reviews and ensure alignment with enterprise IT strategy. Stay current with ServiceNow releases and recommend adoption strategies. Required Skills & Experience: Proven experience as a ServiceNow Architect in enterprise environments. Deep understanding of ServiceNow platform capabilities and limitations. Strong experience with ITSM processes and ServiceNow modules. Expertise in ServiceNow reporting tools including Performance Analytics, ScheduledReports, and Dashboards: Experience with scripting (JavaScript, Glide), Flow Designer, and IntegrationHub. Familiarity with ServiceNow data models, CMDB design, and service mapping. Excellent communication and stakeholder management skills. ServiceNow Certified System Administrator and Certified Application Developer (preferred). - ServiceNow Certified Technical Architect (highly desirable). Uniphar - Who we are With a workforce of more than 3000 employees spread across Ireland, United Kingdom, Mainland Europe, MENA, and the USA, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialized services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our highly expert teams. Uniphar is organised into three key divisions: Supply Chain Retail & On Demand, Uniphar Med Tech and Uniphar Pharma. Supply Chain & Retail Supply Chain Services provides both pre-wholesale and wholesale distribution of pharmaceutical, healthcare and animal health products to pharmacies and hospital nationwide. The business supports a diverse customer base through the provision of strong service levels coupled with innovative commercial initiatives. In addition, the business provides services and supports that help independent community pharmacy to compete more effectively in an increasingly difficult environment and runs a network of Uniphar-owned pharmacies under the Life, Allcare, McCauleys and Hickeys symbol brands. Pharma - On Demand The On-Demand business is a specialist medical supply business that sources and distributes pharmaceuticals, medical equipment, and consumable supplies to healthcare professionals in over 160 countries worldwide. We have offices in Ireland, UK, Europe, USA and New Zealand. The company's main divisions encompass everything from International Sales through Sales to NGO's and Charities, Clinical Trials Supply, Imported (Unlicensed Medicines), Sexual Health Supplies, and the storage and distribution of medical products and devices for third parties . Click here to find out more: About Us - Who we are Uniphar Culture at Uniphar Uniphar is a combination of many businesses each with its own identity, culture, values, and ways of working. Our overarching culture narrative is inclusive of each of these stores. Uniphar lives and breathes four key pillars which unpin and support our culture.We have a people first approach - we do the right thing. We support entrepreneurial spirit where adaptability, commitment & resilience is embodied in our way of working. We have a Common Purpose that connects our diversified businesses and people. Finally, Trust is at the heart of how we operate.Everything Uniphar does is enabled by our people and as we continue to grow domestically and internationally, we become more diverse. This diversity fuels our business and culture. Sustainability Sustainability is at the core of what we do and is deeply embedded in our business strategy. We want to contribute positively to the people and the world around us. Running our business in a sustainable way ensures that Uniphar will continue to prosper in the long-term. We are focused on ensuring that each of the five pillars of our sustainability strategy are a fundamental part of our decision-making process.
At Elanco (NYSE: ELAN) - it all starts with animals! At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals' lives better makes life better - join our team today! Your Role: IT Operations Manager (ITOM)The ITOM Manager will act as the voice of IT Operations, collaborating closely with infrastructure teams, development teams, and other product owners to prioritize features, manage the product backlog, and drive continuous improvement in our operational efficiency and resilience. You will be joining TechOps, who are responsible for all IT Infrastructure, Client Services, and Global & Site Operations across the enterprise. Your Responsibilities: Define and articulate the product vision, strategy, and roadmap for ServiceNow ITOM module (e.g., Discovery, Service Mapping, Event Management, Operational Intelligence, Cloud Management, Orchestration). Gather, analyze, and prioritize business requirements from IT Operations, Infrastructure, Cloud, and Security teams, translating them into clear and actionable user stories and acceptance criteria. Own and manage the ServiceNow ITOM product backlog, ensuring it is vetted, prioritized, and aligned with strategic goals and release cycles. Collaborate closely with development teams, architects, and quality assurance to ensure successful delivery of features and enhancements that meet operational needs. Own and drive CMDB adoption across stakeholders, ensuring CMDB accuracy is in line with best practice and industry standards Act as the subject matter expert for ServiceNow ITOM, providing guidance and clarification to development teams and stakeholders on operational processes and technical requirements. Facilitate communication and alignment between IT Operations, Infrastructure teams, and the development team throughout the product lifecycle. Monitor and analyze product performance, operational metrics, and industry trends to identify opportunities for automation, optimization, and proactive issue resolution. Ensure that all ServiceNow ITOM solutions adhere to ITIL best practices, company standards, and integrate seamlessly with the CMDB and ITSM modules. Lead user acceptance testing (UAT) and ensure that delivered solutions meet operational requirements and quality standards. Contribute to the overall ServiceNow platform strategy and governance, ensuring ITOM solutions support a unified platform approach. What You Need to Succeed (minimum qualifications): Bachelor's degree in computer science, Information Technology, or a related field, or equivalent practical experience. 5+ years of experience in IT Operations, Infrastructure Management, or a related field, with at least 3 years in a Product Owner, Business Analyst, or similar leadership role focused on ServiceNow ITOM. ITIL v3 or v4 Foundation certification. ServiceNow Certified System Administrator (CSA) certification. Proven experience in defining product roadmaps, managing backlogs, and prioritizing features in an Agile environment. Deep understanding of ServiceNow ITOM modules (Discovery, Service Mapping, Event Management) and their interdependencies with CMDB and ITSM. What will give you a competitive edge (preferred qualifications): Familiarity with other monitoring tools and automation platforms. Experience with cloud platforms (e.g., AWS, Azure, GCP) and their integration with ServiceNow ITOM. Technical Skills : ServiceNow ITOM (Discovery, Service Mapping, Event Management, Operational Intelligence, Orchestration, Cloud Management), CMDB, ITIL Framework, Agile Methodologies, Product Road mapping, Backlog Management, Requirements Gathering, User Story Creation, Data Analysis, Operational Metrics, Cloud Technologies, Automation Concepts. Soft Skills : Strategic Thinking, Leadership, Stakeholder Management, Communication (written and verbal), Negotiation, Prioritization, Problem-solving, Analytical Thinking, Collaboration, Operational Excellence Focus, Visionary. Additional Information: Travel: 0% Location: Hook, UK - Hybrid Work Environment Don't meet every single have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles! Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected statusElanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People. Elanco Animal Health Incorporated (NYSE: ELAN) is a global leader in animal health dedicated to innovating and delivering products and services to prevent and treat disease in farm animals and pets, creating value for farmers, pet owners, veterinarians, stakeholders, and society as a whole. With nearly 70 years of animal health heritage, we are committed to helping our customers improve the health of animals in their care, while also making a meaningful impact on our local and global communities. At Elanco, we are driven by our vision of Food and Companionship Enriching life and our Elanco Healthy Purpose(TM) CSR framework - all to advance the health of animals, people and the planet. Learn more at .
22/05/2026
Full time
At Elanco (NYSE: ELAN) - it all starts with animals! At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals' lives better makes life better - join our team today! Your Role: IT Operations Manager (ITOM)The ITOM Manager will act as the voice of IT Operations, collaborating closely with infrastructure teams, development teams, and other product owners to prioritize features, manage the product backlog, and drive continuous improvement in our operational efficiency and resilience. You will be joining TechOps, who are responsible for all IT Infrastructure, Client Services, and Global & Site Operations across the enterprise. Your Responsibilities: Define and articulate the product vision, strategy, and roadmap for ServiceNow ITOM module (e.g., Discovery, Service Mapping, Event Management, Operational Intelligence, Cloud Management, Orchestration). Gather, analyze, and prioritize business requirements from IT Operations, Infrastructure, Cloud, and Security teams, translating them into clear and actionable user stories and acceptance criteria. Own and manage the ServiceNow ITOM product backlog, ensuring it is vetted, prioritized, and aligned with strategic goals and release cycles. Collaborate closely with development teams, architects, and quality assurance to ensure successful delivery of features and enhancements that meet operational needs. Own and drive CMDB adoption across stakeholders, ensuring CMDB accuracy is in line with best practice and industry standards Act as the subject matter expert for ServiceNow ITOM, providing guidance and clarification to development teams and stakeholders on operational processes and technical requirements. Facilitate communication and alignment between IT Operations, Infrastructure teams, and the development team throughout the product lifecycle. Monitor and analyze product performance, operational metrics, and industry trends to identify opportunities for automation, optimization, and proactive issue resolution. Ensure that all ServiceNow ITOM solutions adhere to ITIL best practices, company standards, and integrate seamlessly with the CMDB and ITSM modules. Lead user acceptance testing (UAT) and ensure that delivered solutions meet operational requirements and quality standards. Contribute to the overall ServiceNow platform strategy and governance, ensuring ITOM solutions support a unified platform approach. What You Need to Succeed (minimum qualifications): Bachelor's degree in computer science, Information Technology, or a related field, or equivalent practical experience. 5+ years of experience in IT Operations, Infrastructure Management, or a related field, with at least 3 years in a Product Owner, Business Analyst, or similar leadership role focused on ServiceNow ITOM. ITIL v3 or v4 Foundation certification. ServiceNow Certified System Administrator (CSA) certification. Proven experience in defining product roadmaps, managing backlogs, and prioritizing features in an Agile environment. Deep understanding of ServiceNow ITOM modules (Discovery, Service Mapping, Event Management) and their interdependencies with CMDB and ITSM. What will give you a competitive edge (preferred qualifications): Familiarity with other monitoring tools and automation platforms. Experience with cloud platforms (e.g., AWS, Azure, GCP) and their integration with ServiceNow ITOM. Technical Skills : ServiceNow ITOM (Discovery, Service Mapping, Event Management, Operational Intelligence, Orchestration, Cloud Management), CMDB, ITIL Framework, Agile Methodologies, Product Road mapping, Backlog Management, Requirements Gathering, User Story Creation, Data Analysis, Operational Metrics, Cloud Technologies, Automation Concepts. Soft Skills : Strategic Thinking, Leadership, Stakeholder Management, Communication (written and verbal), Negotiation, Prioritization, Problem-solving, Analytical Thinking, Collaboration, Operational Excellence Focus, Visionary. Additional Information: Travel: 0% Location: Hook, UK - Hybrid Work Environment Don't meet every single have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles! Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected statusElanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People. Elanco Animal Health Incorporated (NYSE: ELAN) is a global leader in animal health dedicated to innovating and delivering products and services to prevent and treat disease in farm animals and pets, creating value for farmers, pet owners, veterinarians, stakeholders, and society as a whole. With nearly 70 years of animal health heritage, we are committed to helping our customers improve the health of animals in their care, while also making a meaningful impact on our local and global communities. At Elanco, we are driven by our vision of Food and Companionship Enriching life and our Elanco Healthy Purpose(TM) CSR framework - all to advance the health of animals, people and the planet. Learn more at .
Purpose of the Role The Active Directory/Entra Specialist is the technical authority for the customer's hybrid identity platform. The role owns the design, operation, security, and continuous improvement of on-premises Active Directory Domain Services, Group Policy, ADFS, Entra ID (P2), Azure AD Connect, B2B and B2C flows, Conditional Access, MFA, Intune, and identity life cycle automation across all in-scope business programmes. Identity is the foundation of every other workload in the estate. This role therefore underwrites the availability, security and compliance of M365, SharePoint, Power Platform, Dynamics 365, Fabric and Azure services. The post-holder is on the front line for any P1 authentication outage, Conditional Access misconfiguration, or directory replication failure. Requirements 2.3 Key Technical Responsibilities Hybrid Active Directory Operations Administer multi-forest on-premises Active Directory Domain Services (modern schema, WS2016+ functional level), including domain controllers, FSMO roles, sites and services, replication topology, DNS, DHCP, time service (NT5DS), and trust relationships. Maintain and harden Group Policy Objects across the estate, including baseline security GPOs, audit policies, AppLocker/WDAC, BitLocker, Windows Update for Business, and computer/user configuration drift detection. Operate and patch ADFS on Legacy Windows Server (where present), administer claims rules, relying party trusts, certificate rotation, and plan migration of relying parties to Entra ID where commercially appropriate. Manage Azure AD Connect (auto-updating) including sync rules, source anchor, password hash sync/pass-through authentication, seamless SSO, staging mode validation, and re-permission/re-baseline activities. Diagnose and remediate replication failures, lingering objects, USN rollback, tombstone issues, NTLM/Kerberos auth failures, SPN duplication, and time-skew problems using repadmin, dcdiag, klist, KDCDiag, ADReplStatus and Microsoft 365 Connectivity Analyzer. Entra ID and Identity Lifecycle Administer Entra ID P2 tenants including users, groups, dynamic groups, administrative units, application registrations, enterprise applications, service principals, managed identities, and consent workflows. Configure and operate Conditional Access (sign-in risk, user risk, named locations, device compliance, session controls), Multi-Factor Authentication, passwordless sign-in (Windows Hello for Business, FIDO2, Authenticator), and Temporary Access Pass for onboarding. Operate Privileged Identity Management (PIM) for just-in-time role activation, approval workflows, access reviews and break-glass account governance; work with the on-premises PAM solution for tier-0 administration. Manage Entra ID B2B (guest collaboration) and B2C (custom policies, user flows, identity providers, custom branding, application integrations) for both internal and external-facing tenants. Implement Identity Governance: Entitlement Management, Access Packages, Access Reviews, Lifecycle Workflows, and HR-driven inbound provisioning where in scope. Endpoint Management with Intune Administer Microsoft Intune including device enrolment (Autopilot, Apple ABM, Android Enterprise), configuration profiles, compliance policies, app protection policies (MAM), Conditional Access integration, and Endpoint Privilege Management. Define and maintain Windows update rings, feature update profiles, driver update profiles, and Defender for Endpoint baselines via Intune Security Baselines. Operate Win32/LOB/Microsoft Store app deployment, package authoring (intunewin), update rings, and supersedence chains. Co-manage devices with Configuration Manager where present, troubleshoot enrolment failures using IME logs, MDM Diagnostics Tool, and the Intune Troubleshooting portal. Identity Automation and Tooling Author and maintain PowerShell automation using Microsoft Graph PowerShell SDK, Az PowerShell, ExchangeOnlineManagement, MSOnline (Legacy), AzureAD (Legacy), and ActiveDirectory modules - including JML (Joiner-Mover-Leaver) workflows, group membership reconciliation, stale object cleanup, and licence assignment. Build and operate identity-related runbooks in Azure Automation, Logic Apps, or Power Automate where appropriate. Use Microsoft Graph (REST + SDK) for advanced reporting, bulk operations, and integration with HR/ITSM platforms. Service Operations Own L2/L3 incident, problem and change resolution for identity-related tickets, achieving the contractual SLAs: P1 1-hour response/4-hour resolution, P2 4-hour response/1 working day resolution, P3 1 working day response/3 working days resolution. Lead root cause analysis (RCA) for P1 identity incidents and produce post-incident review reports within five working days. Contribute to monthly service reports with identity KPIs (sign-in success rate, MFA coverage, Conditional Access policy hits, privileged role activations, sync health, AAD Connect latency, certificate expiry watchlist). Participate in CAB review, change scheduling, and change risk assessment for identity changes; produce rollback plans and pre/post implementation checks. Mandatory Technical Skills Active Directory Domain Services on Windows Server 2016+ including schema management, sites and services, GPO design, ADFS, AD CS, AD Recycle Bin, and DR/recovery procedures (authoritative restore). Entra ID P2 deep configuration: Conditional Access, MFA, PIM, Identity Protection (sign-in risk, user risk, risky users), Identity Governance, Application Proxy, External Identities (B2B, B2C custom policies), and Hybrid Identity (AAD Connect). Microsoft Intune end-to-end device and application management, including Autopilot pre-provisioning, compliance, configuration, and Endpoint Security baselines. PowerShell Scripting (intermediate-to-advanced) using Microsoft Graph SDK, Az, and ActiveDirectory modules; ability to read/debug/extend existing scripts under change control. Working knowledge of Microsoft Defender for Identity (formerly Azure ATP) signals and integration with Defender XDR. Networking fundamentals: DNS, Kerberos, NTLM, OAuth 2.0, OpenID Connect, SAML 2.0, WS-Federation, certificate-based authentication, TLS/SSL troubleshooting, and modern auth flows. Working knowledge of ITIL v4 incident, problem, change and configuration management, and ITSM ticketing (eg, ServiceNow, Jira Service Management). Desirable Technical Skills Entra Permissions Management (CIEM). Microsoft Entra ID Verified ID (decentralised identity) familiarity. Group Policy Analytics in Intune for cloud migration. Experience operating tier-0 PAM solutions (CyberArk, BeyondTrust, Delinea) on-premises. Familiarity with FIDO2 hardware tokens, Windows LAPS (cloud), and Authentication Methods migration. Exposure to Azure VPN Gateway, ExpressRoute, and hybrid connectivity for identity authentication paths. Required Certifications Microsoft Certified: Identity and Access Administrator Associate (SC-300) - mandatory. Microsoft Certified: Endpoint Administrator Associate (MD-102) - mandatory. Microsoft 365 Certified: Administrator Expert (MS-102) - preferred. Microsoft Certified: Cybersecurity Architect Expert (SC-100) - desirable. ITIL 4 Foundation - preferred.
22/05/2026
Purpose of the Role The Active Directory/Entra Specialist is the technical authority for the customer's hybrid identity platform. The role owns the design, operation, security, and continuous improvement of on-premises Active Directory Domain Services, Group Policy, ADFS, Entra ID (P2), Azure AD Connect, B2B and B2C flows, Conditional Access, MFA, Intune, and identity life cycle automation across all in-scope business programmes. Identity is the foundation of every other workload in the estate. This role therefore underwrites the availability, security and compliance of M365, SharePoint, Power Platform, Dynamics 365, Fabric and Azure services. The post-holder is on the front line for any P1 authentication outage, Conditional Access misconfiguration, or directory replication failure. Requirements 2.3 Key Technical Responsibilities Hybrid Active Directory Operations Administer multi-forest on-premises Active Directory Domain Services (modern schema, WS2016+ functional level), including domain controllers, FSMO roles, sites and services, replication topology, DNS, DHCP, time service (NT5DS), and trust relationships. Maintain and harden Group Policy Objects across the estate, including baseline security GPOs, audit policies, AppLocker/WDAC, BitLocker, Windows Update for Business, and computer/user configuration drift detection. Operate and patch ADFS on Legacy Windows Server (where present), administer claims rules, relying party trusts, certificate rotation, and plan migration of relying parties to Entra ID where commercially appropriate. Manage Azure AD Connect (auto-updating) including sync rules, source anchor, password hash sync/pass-through authentication, seamless SSO, staging mode validation, and re-permission/re-baseline activities. Diagnose and remediate replication failures, lingering objects, USN rollback, tombstone issues, NTLM/Kerberos auth failures, SPN duplication, and time-skew problems using repadmin, dcdiag, klist, KDCDiag, ADReplStatus and Microsoft 365 Connectivity Analyzer. Entra ID and Identity Lifecycle Administer Entra ID P2 tenants including users, groups, dynamic groups, administrative units, application registrations, enterprise applications, service principals, managed identities, and consent workflows. Configure and operate Conditional Access (sign-in risk, user risk, named locations, device compliance, session controls), Multi-Factor Authentication, passwordless sign-in (Windows Hello for Business, FIDO2, Authenticator), and Temporary Access Pass for onboarding. Operate Privileged Identity Management (PIM) for just-in-time role activation, approval workflows, access reviews and break-glass account governance; work with the on-premises PAM solution for tier-0 administration. Manage Entra ID B2B (guest collaboration) and B2C (custom policies, user flows, identity providers, custom branding, application integrations) for both internal and external-facing tenants. Implement Identity Governance: Entitlement Management, Access Packages, Access Reviews, Lifecycle Workflows, and HR-driven inbound provisioning where in scope. Endpoint Management with Intune Administer Microsoft Intune including device enrolment (Autopilot, Apple ABM, Android Enterprise), configuration profiles, compliance policies, app protection policies (MAM), Conditional Access integration, and Endpoint Privilege Management. Define and maintain Windows update rings, feature update profiles, driver update profiles, and Defender for Endpoint baselines via Intune Security Baselines. Operate Win32/LOB/Microsoft Store app deployment, package authoring (intunewin), update rings, and supersedence chains. Co-manage devices with Configuration Manager where present, troubleshoot enrolment failures using IME logs, MDM Diagnostics Tool, and the Intune Troubleshooting portal. Identity Automation and Tooling Author and maintain PowerShell automation using Microsoft Graph PowerShell SDK, Az PowerShell, ExchangeOnlineManagement, MSOnline (Legacy), AzureAD (Legacy), and ActiveDirectory modules - including JML (Joiner-Mover-Leaver) workflows, group membership reconciliation, stale object cleanup, and licence assignment. Build and operate identity-related runbooks in Azure Automation, Logic Apps, or Power Automate where appropriate. Use Microsoft Graph (REST + SDK) for advanced reporting, bulk operations, and integration with HR/ITSM platforms. Service Operations Own L2/L3 incident, problem and change resolution for identity-related tickets, achieving the contractual SLAs: P1 1-hour response/4-hour resolution, P2 4-hour response/1 working day resolution, P3 1 working day response/3 working days resolution. Lead root cause analysis (RCA) for P1 identity incidents and produce post-incident review reports within five working days. Contribute to monthly service reports with identity KPIs (sign-in success rate, MFA coverage, Conditional Access policy hits, privileged role activations, sync health, AAD Connect latency, certificate expiry watchlist). Participate in CAB review, change scheduling, and change risk assessment for identity changes; produce rollback plans and pre/post implementation checks. Mandatory Technical Skills Active Directory Domain Services on Windows Server 2016+ including schema management, sites and services, GPO design, ADFS, AD CS, AD Recycle Bin, and DR/recovery procedures (authoritative restore). Entra ID P2 deep configuration: Conditional Access, MFA, PIM, Identity Protection (sign-in risk, user risk, risky users), Identity Governance, Application Proxy, External Identities (B2B, B2C custom policies), and Hybrid Identity (AAD Connect). Microsoft Intune end-to-end device and application management, including Autopilot pre-provisioning, compliance, configuration, and Endpoint Security baselines. PowerShell Scripting (intermediate-to-advanced) using Microsoft Graph SDK, Az, and ActiveDirectory modules; ability to read/debug/extend existing scripts under change control. Working knowledge of Microsoft Defender for Identity (formerly Azure ATP) signals and integration with Defender XDR. Networking fundamentals: DNS, Kerberos, NTLM, OAuth 2.0, OpenID Connect, SAML 2.0, WS-Federation, certificate-based authentication, TLS/SSL troubleshooting, and modern auth flows. Working knowledge of ITIL v4 incident, problem, change and configuration management, and ITSM ticketing (eg, ServiceNow, Jira Service Management). Desirable Technical Skills Entra Permissions Management (CIEM). Microsoft Entra ID Verified ID (decentralised identity) familiarity. Group Policy Analytics in Intune for cloud migration. Experience operating tier-0 PAM solutions (CyberArk, BeyondTrust, Delinea) on-premises. Familiarity with FIDO2 hardware tokens, Windows LAPS (cloud), and Authentication Methods migration. Exposure to Azure VPN Gateway, ExpressRoute, and hybrid connectivity for identity authentication paths. Required Certifications Microsoft Certified: Identity and Access Administrator Associate (SC-300) - mandatory. Microsoft Certified: Endpoint Administrator Associate (MD-102) - mandatory. Microsoft 365 Certified: Administrator Expert (MS-102) - preferred. Microsoft Certified: Cybersecurity Architect Expert (SC-100) - desirable. ITIL 4 Foundation - preferred.
ServiceNow Technical Architect - DV Cleared Location: Remote (UK-based with travel to client sites)Salary: £90,000 - £110,000 per annum + 10% annual bonusClearance: Must hold active DV (Developed Vetting) clearance We are seeking an experienced ServiceNow Technical Architect to join a high-performing delivery team, leading the design and delivery of complex ServiceNow solutions across enterprise and public sector environments. This is a remote role with UK-based travel to client sites as required. This is a senior, client-facing position suited to a technical leader who combines deep platform expertise with strong stakeholder engagement skills. You will define architectural direction, guide delivery teams, and play a critical role in shaping large-scale ServiceNow programmes. Key Responsibilities Architectural Leadership Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB Define architecture standards, integration patterns, and platform strategy across engagements Produce high-quality solution architecture and design documentation Ensure all solutions align with best practices, are scalable, and remain upgrade-safe Delivery & Technical Governance Act as the senior technical escalation point across the full delivery lifecycle Conduct design and code reviews, ensuring quality and consistency Identify and mitigate technical risks across programmes Oversee platform health including performance, instance strategy, and upgrade planning Client Engagement & Pre-Sales Build trusted relationships with senior client stakeholders Lead solution workshops, scoping sessions, and architectural discussions Translate complex requirements into clear, deliverable technical solutions Support pre-sales activities including proposals and demonstrations Leadership & Practice Development Mentor and develop consultants across the technical team Contribute to best practices, reusable assets, and internal capability development Stay current with ServiceNow platform innovations, including AI capabilities Help shape the ongoing growth and maturity of the technical practice Skills & Experience Proven experience as a ServiceNow Technical Architect or senior technical lead Deep expertise across ITSM, ITOM, and CMDB / CSDM Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security Hands-on development capability across Flows, Business Rules, Script Includes, UI Policies, and custom applications Experience delivering complex, enterprise-scale solutions end-to-end Strong leadership and stakeholder management skills Excellent communication skills, able to engage both technical and non-technical audiences Must hold active DV security clearance ServiceNow certifications such as CSA and CIS-ITSM (CTA desirable) Desirable ServiceNow Certified Technical Architect (CTA) or working towards Experience with AI/ML capabilities within the ServiceNow platform Background in public sector, defence, or highly regulated environments Additional ServiceNow certifications across ITOM or other modules Knowledge of ITIL frameworks Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is a key leadership role offering the opportunity to work on complex, high-impact ServiceNow programmes, influence architectural direction, and play a central role in delivering innovative solutions within a secure environment. Apply now to take the next step in your career.
21/05/2026
Full time
ServiceNow Technical Architect - DV Cleared Location: Remote (UK-based with travel to client sites)Salary: £90,000 - £110,000 per annum + 10% annual bonusClearance: Must hold active DV (Developed Vetting) clearance We are seeking an experienced ServiceNow Technical Architect to join a high-performing delivery team, leading the design and delivery of complex ServiceNow solutions across enterprise and public sector environments. This is a remote role with UK-based travel to client sites as required. This is a senior, client-facing position suited to a technical leader who combines deep platform expertise with strong stakeholder engagement skills. You will define architectural direction, guide delivery teams, and play a critical role in shaping large-scale ServiceNow programmes. Key Responsibilities Architectural Leadership Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB Define architecture standards, integration patterns, and platform strategy across engagements Produce high-quality solution architecture and design documentation Ensure all solutions align with best practices, are scalable, and remain upgrade-safe Delivery & Technical Governance Act as the senior technical escalation point across the full delivery lifecycle Conduct design and code reviews, ensuring quality and consistency Identify and mitigate technical risks across programmes Oversee platform health including performance, instance strategy, and upgrade planning Client Engagement & Pre-Sales Build trusted relationships with senior client stakeholders Lead solution workshops, scoping sessions, and architectural discussions Translate complex requirements into clear, deliverable technical solutions Support pre-sales activities including proposals and demonstrations Leadership & Practice Development Mentor and develop consultants across the technical team Contribute to best practices, reusable assets, and internal capability development Stay current with ServiceNow platform innovations, including AI capabilities Help shape the ongoing growth and maturity of the technical practice Skills & Experience Proven experience as a ServiceNow Technical Architect or senior technical lead Deep expertise across ITSM, ITOM, and CMDB / CSDM Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security Hands-on development capability across Flows, Business Rules, Script Includes, UI Policies, and custom applications Experience delivering complex, enterprise-scale solutions end-to-end Strong leadership and stakeholder management skills Excellent communication skills, able to engage both technical and non-technical audiences Must hold active DV security clearance ServiceNow certifications such as CSA and CIS-ITSM (CTA desirable) Desirable ServiceNow Certified Technical Architect (CTA) or working towards Experience with AI/ML capabilities within the ServiceNow platform Background in public sector, defence, or highly regulated environments Additional ServiceNow certifications across ITOM or other modules Knowledge of ITIL frameworks Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is a key leadership role offering the opportunity to work on complex, high-impact ServiceNow programmes, influence architectural direction, and play a central role in delivering innovative solutions within a secure environment. Apply now to take the next step in your career.
ServiceNow Technical Architect - DV Cleared - Contract Location: Remote (UK-based with travel to client sites)Day rate: £600 - £700 per day Inside IR35Clearance: Must hold active DV (Developed Vetting) clearance We are seeking an experienced ServiceNow Technical Architect to join a high-performing delivery team, leading the design and delivery of complex ServiceNow solutions across enterprise and public sector environments. This is a remote role with UK-based travel to client sites as required. This is a senior, client-facing position suited to a technical leader who combines deep platform expertise with strong stakeholder engagement skills. You will define architectural direction, guide delivery teams, and play a critical role in shaping large-scale ServiceNow programmes. Key Responsibilities Architectural Leadership Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB Define architecture standards, integration patterns, and platform strategy across engagements Produce high-quality solution architecture and design documentation Ensure all solutions align with best practices, are scalable, and remain upgrade-safe Delivery & Technical Governance Act as the senior technical escalation point across the full delivery lifecycle Conduct design and code reviews, ensuring quality and consistency Identify and mitigate technical risks across programmes Oversee platform health including performance, instance strategy, and upgrade planning Client Engagement & Pre-Sales Build trusted relationships with senior client stakeholders Lead solution workshops, scoping sessions, and architectural discussions Translate complex requirements into clear, deliverable technical solutions Support pre-sales activities including proposals and demonstrations Leadership & Practice Development Mentor and develop consultants across the technical team Contribute to best practices, reusable assets, and internal capability development Stay current with ServiceNow platform innovations, including AI capabilities Help shape the ongoing growth and maturity of the technical practice Skills & Experience Proven experience as a ServiceNow Technical Architect or senior technical lead Deep expertise across ITSM, ITOM, and CMDB / CSDM Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security Hands-on development capability across Flows, Business Rules, Script Includes, UI Policies, and custom applications Experience delivering complex, enterprise-scale solutions end-to-end Strong leadership and stakeholder management skills Excellent communication skills, able to engage both technical and non-technical audiences Must hold active DV security clearance ServiceNow certifications such as CSA and CIS-ITSM (CTA desirable) Desirable ServiceNow Certified Technical Architect (CTA) or working towards Experience with AI/ML capabilities within the ServiceNow platform Background in public sector, defence, or highly regulated environments Additional ServiceNow certifications across ITOM or other modules Knowledge of ITIL frameworks This is a key leadership role offering the opportunity to work on complex, high-impact ServiceNow programmes, influence architectural direction, and play a central role in delivering innovative solutions within a secure environment. Apply now to take the next step in your career.
21/05/2026
Contractor
ServiceNow Technical Architect - DV Cleared - Contract Location: Remote (UK-based with travel to client sites)Day rate: £600 - £700 per day Inside IR35Clearance: Must hold active DV (Developed Vetting) clearance We are seeking an experienced ServiceNow Technical Architect to join a high-performing delivery team, leading the design and delivery of complex ServiceNow solutions across enterprise and public sector environments. This is a remote role with UK-based travel to client sites as required. This is a senior, client-facing position suited to a technical leader who combines deep platform expertise with strong stakeholder engagement skills. You will define architectural direction, guide delivery teams, and play a critical role in shaping large-scale ServiceNow programmes. Key Responsibilities Architectural Leadership Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB Define architecture standards, integration patterns, and platform strategy across engagements Produce high-quality solution architecture and design documentation Ensure all solutions align with best practices, are scalable, and remain upgrade-safe Delivery & Technical Governance Act as the senior technical escalation point across the full delivery lifecycle Conduct design and code reviews, ensuring quality and consistency Identify and mitigate technical risks across programmes Oversee platform health including performance, instance strategy, and upgrade planning Client Engagement & Pre-Sales Build trusted relationships with senior client stakeholders Lead solution workshops, scoping sessions, and architectural discussions Translate complex requirements into clear, deliverable technical solutions Support pre-sales activities including proposals and demonstrations Leadership & Practice Development Mentor and develop consultants across the technical team Contribute to best practices, reusable assets, and internal capability development Stay current with ServiceNow platform innovations, including AI capabilities Help shape the ongoing growth and maturity of the technical practice Skills & Experience Proven experience as a ServiceNow Technical Architect or senior technical lead Deep expertise across ITSM, ITOM, and CMDB / CSDM Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security Hands-on development capability across Flows, Business Rules, Script Includes, UI Policies, and custom applications Experience delivering complex, enterprise-scale solutions end-to-end Strong leadership and stakeholder management skills Excellent communication skills, able to engage both technical and non-technical audiences Must hold active DV security clearance ServiceNow certifications such as CSA and CIS-ITSM (CTA desirable) Desirable ServiceNow Certified Technical Architect (CTA) or working towards Experience with AI/ML capabilities within the ServiceNow platform Background in public sector, defence, or highly regulated environments Additional ServiceNow certifications across ITOM or other modules Knowledge of ITIL frameworks This is a key leadership role offering the opportunity to work on complex, high-impact ServiceNow programmes, influence architectural direction, and play a central role in delivering innovative solutions within a secure environment. Apply now to take the next step in your career.
ServiceNow Technical Consultant - DV Cleared Location: Remote (UK-based with travel to client sites)Salary: £55,000 - £65,000 per annum + 10% annual bonusClearance: Must hold active DV (Developed Vetting) clearance We are looking for a motivated ServiceNow Technical Consultant to join a growing delivery team, working on impactful projects across enterprise and public sector environments. This is a fully remote role with UK-based travel to client sites. This is a fantastic opportunity for someone with 2-3 years of ServiceNow experience who is looking to build on strong platform foundations, develop their consulting skills, and contribute to successful client delivery within a supportive and high-performing team. Key Responsibilities Solution Delivery Configure and develop ServiceNow solutions across ITSM, ITOM, and CMDB workstreams Build platform components including Flows, Business Rules, UI Policies, Client Scripts, and integrations Contribute to technical documentation including build specifications, test scripts, and handover materials Ensure all configurations follow best practices and are scalable and upgrade-safe Support testing activities including unit testing and UAT Client Engagement Support workshops and requirements gathering sessions alongside senior team members Build positive working relationships with client stakeholders and project teams Communicate progress, risks, and issues clearly and proactively Learning & Development Work closely with senior consultants and architects to develop technical capability Actively pursue ServiceNow certifications and continuous professional development Stay up to date with platform developments and industry trends Contribute to knowledge sharing and team collaboration Skills & Experience 2-3 years of hands-on ServiceNow experience (implementation, support, or internal IT) Working knowledge of ITSM processes and core ServiceNow configuration Experience with platform development including Business Rules, Client Scripts, and UI Policies ServiceNow Certified System Administrator (CSA) Strong communication and interpersonal skills Eagerness to learn and develop within a fast-paced environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is an excellent opportunity to accelerate your ServiceNow career in a dynamic environment, with clear progression and the chance to work on meaningful, high-profile programmes. Apply now to take the next step in your consulting journey.
21/05/2026
Full time
ServiceNow Technical Consultant - DV Cleared Location: Remote (UK-based with travel to client sites)Salary: £55,000 - £65,000 per annum + 10% annual bonusClearance: Must hold active DV (Developed Vetting) clearance We are looking for a motivated ServiceNow Technical Consultant to join a growing delivery team, working on impactful projects across enterprise and public sector environments. This is a fully remote role with UK-based travel to client sites. This is a fantastic opportunity for someone with 2-3 years of ServiceNow experience who is looking to build on strong platform foundations, develop their consulting skills, and contribute to successful client delivery within a supportive and high-performing team. Key Responsibilities Solution Delivery Configure and develop ServiceNow solutions across ITSM, ITOM, and CMDB workstreams Build platform components including Flows, Business Rules, UI Policies, Client Scripts, and integrations Contribute to technical documentation including build specifications, test scripts, and handover materials Ensure all configurations follow best practices and are scalable and upgrade-safe Support testing activities including unit testing and UAT Client Engagement Support workshops and requirements gathering sessions alongside senior team members Build positive working relationships with client stakeholders and project teams Communicate progress, risks, and issues clearly and proactively Learning & Development Work closely with senior consultants and architects to develop technical capability Actively pursue ServiceNow certifications and continuous professional development Stay up to date with platform developments and industry trends Contribute to knowledge sharing and team collaboration Skills & Experience 2-3 years of hands-on ServiceNow experience (implementation, support, or internal IT) Working knowledge of ITSM processes and core ServiceNow configuration Experience with platform development including Business Rules, Client Scripts, and UI Policies ServiceNow Certified System Administrator (CSA) Strong communication and interpersonal skills Eagerness to learn and develop within a fast-paced environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is an excellent opportunity to accelerate your ServiceNow career in a dynamic environment, with clear progression and the chance to work on meaningful, high-profile programmes. Apply now to take the next step in your consulting journey.
ServiceNow Technical Consultant - DV Cleared - Contract Location: Remote (UK-based with travel to client sites)Day Rate: £450 - £550 per day Inside IR35Clearance: Must hold active DV (Developed Vetting) clearance We are looking for a motivated ServiceNow Technical Consultant to join a growing delivery team, working on impactful projects across enterprise and public sector environments. This is a fully remote role with UK-based travel to client sites. This is a fantastic opportunity for someone with 2-3 years of ServiceNow experience who is looking to build on strong platform foundations, develop their consulting skills, and contribute to successful client delivery within a supportive and high-performing team. Key Responsibilities Solution Delivery Configure and develop ServiceNow solutions across ITSM, ITOM, and CMDB workstreams Build platform components including Flows, Business Rules, UI Policies, Client Scripts, and integrations Contribute to technical documentation including build specifications, test scripts, and handover materials Ensure all configurations follow best practices and are scalable and upgrade-safe Support testing activities including unit testing and UAT Client Engagement Support workshops and requirements gathering sessions alongside senior team members Build positive working relationships with client stakeholders and project teams Communicate progress, risks, and issues clearly and proactively Learning & Development Work closely with senior consultants and architects to develop technical capability Actively pursue ServiceNow certifications and continuous professional development Stay up to date with platform developments and industry trends Contribute to knowledge sharing and team collaboration Skills & Experience 2-3 years of hands-on ServiceNow experience (implementation, support, or internal IT) Working knowledge of ITSM processes and core ServiceNow configuration Experience with platform development including Business Rules, Client Scripts, and UI Policies ServiceNow Certified System Administrator (CSA) Strong communication and interpersonal skills Eagerness to learn and develop within a fast-paced environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments This is an excellent opportunity to accelerate your ServiceNow career in a dynamic environment, with clear progression and the chance to work on meaningful, high-profile programmes. Apply now to take the next step in your consulting journey.
21/05/2026
Contractor
ServiceNow Technical Consultant - DV Cleared - Contract Location: Remote (UK-based with travel to client sites)Day Rate: £450 - £550 per day Inside IR35Clearance: Must hold active DV (Developed Vetting) clearance We are looking for a motivated ServiceNow Technical Consultant to join a growing delivery team, working on impactful projects across enterprise and public sector environments. This is a fully remote role with UK-based travel to client sites. This is a fantastic opportunity for someone with 2-3 years of ServiceNow experience who is looking to build on strong platform foundations, develop their consulting skills, and contribute to successful client delivery within a supportive and high-performing team. Key Responsibilities Solution Delivery Configure and develop ServiceNow solutions across ITSM, ITOM, and CMDB workstreams Build platform components including Flows, Business Rules, UI Policies, Client Scripts, and integrations Contribute to technical documentation including build specifications, test scripts, and handover materials Ensure all configurations follow best practices and are scalable and upgrade-safe Support testing activities including unit testing and UAT Client Engagement Support workshops and requirements gathering sessions alongside senior team members Build positive working relationships with client stakeholders and project teams Communicate progress, risks, and issues clearly and proactively Learning & Development Work closely with senior consultants and architects to develop technical capability Actively pursue ServiceNow certifications and continuous professional development Stay up to date with platform developments and industry trends Contribute to knowledge sharing and team collaboration Skills & Experience 2-3 years of hands-on ServiceNow experience (implementation, support, or internal IT) Working knowledge of ITSM processes and core ServiceNow configuration Experience with platform development including Business Rules, Client Scripts, and UI Policies ServiceNow Certified System Administrator (CSA) Strong communication and interpersonal skills Eagerness to learn and develop within a fast-paced environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments This is an excellent opportunity to accelerate your ServiceNow career in a dynamic environment, with clear progression and the chance to work on meaningful, high-profile programmes. Apply now to take the next step in your consulting journey.
Role Title: ServiceNow Solution Architect Location: Fully Remote Start Date: ASAP Duration: 6 months Initially Rate: £590p/d via Umbrella Clearance: BPSS Role Description: This role participates and actively supports business initiatives by building reliable, efficient, scalable and business oriented solutions based on Now platform. They are involved in design and architecture of complex systems on all levels, from Legacy migration, through core platform setup, to integrations, automations and orchestrations. Skills Required: Interpersonal skills with the ability to interact effectively with technical and non-technical stakeholders Problem solving Technical Skills: Extensive experience in ServiceNow development and architecture. Wide-ranging experience in designing and implementing complex ServiceNow solutions across various modules, including custom applications and integrations. Strong understanding of JavaScript, HTML, CSS, and ServiceNow Scripting languages. ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) certifications are highly preferred. Strong understanding of IT service management (ITSM) and IT operations management (ITOM) processes If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
21/05/2026
Contractor
Role Title: ServiceNow Solution Architect Location: Fully Remote Start Date: ASAP Duration: 6 months Initially Rate: £590p/d via Umbrella Clearance: BPSS Role Description: This role participates and actively supports business initiatives by building reliable, efficient, scalable and business oriented solutions based on Now platform. They are involved in design and architecture of complex systems on all levels, from Legacy migration, through core platform setup, to integrations, automations and orchestrations. Skills Required: Interpersonal skills with the ability to interact effectively with technical and non-technical stakeholders Problem solving Technical Skills: Extensive experience in ServiceNow development and architecture. Wide-ranging experience in designing and implementing complex ServiceNow solutions across various modules, including custom applications and integrations. Strong understanding of JavaScript, HTML, CSS, and ServiceNow Scripting languages. ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) certifications are highly preferred. Strong understanding of IT service management (ITSM) and IT operations management (ITOM) processes If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Job Description: We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: ServiceNow Solution Architect IRM Location: Full remote Duration: 6 initial months Pay-rate: £581 per day (PAYE through Umbrella) Role Description: This role participates and actively supports business initiatives by building reliable, efficient, scalable and business oriented solutions based on Now platform. They are involved in design and architecture of complex systems on all levels, from Legacy migration, through core platform setup, to integrations, automations and orchestrations. Soft Skills: Management/Leadership Strong communication skills interpersonal skills with the ability to interact effectively with technical and non-technical stakeholders Problem solving Technical Skills: Extensive experience in ServiceNow development and architecture. Wide-ranging experience in designing and implementing complex ServiceNow solutions across various modules, including custom applications and integrations. Strong understanding of JavaScript, HTML, CSS, and ServiceNow Scripting languages. ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) certifications are highly preferred. Strong understanding of IT service management (ITSM) and IT operations management (ITOM) processes If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
21/05/2026
Contractor
Job Description: We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: ServiceNow Solution Architect IRM Location: Full remote Duration: 6 initial months Pay-rate: £581 per day (PAYE through Umbrella) Role Description: This role participates and actively supports business initiatives by building reliable, efficient, scalable and business oriented solutions based on Now platform. They are involved in design and architecture of complex systems on all levels, from Legacy migration, through core platform setup, to integrations, automations and orchestrations. Soft Skills: Management/Leadership Strong communication skills interpersonal skills with the ability to interact effectively with technical and non-technical stakeholders Problem solving Technical Skills: Extensive experience in ServiceNow development and architecture. Wide-ranging experience in designing and implementing complex ServiceNow solutions across various modules, including custom applications and integrations. Strong understanding of JavaScript, HTML, CSS, and ServiceNow Scripting languages. ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) certifications are highly preferred. Strong understanding of IT service management (ITSM) and IT operations management (ITOM) processes If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Job SummaryPosition Overview:We are looking for a self-motivated Software Engineer to join the Research and Development team responsible for significant contributions to Software project initiatives associated with product development and improvements. This person is expected to be responsible for well-designed and well-tested code, with the ability to apply creative solutions to problems, and thrive in a multidiscipline team environment.Responsibilities:Designs, develops, tests and documents embedded system software for new and existing Insulet products.Ensures that their design is in compliance with Company policies, and that software activities are appropriate for the design and maintenance of medical products.Writes and maintains design documentation and testing requirements.Works with Quality, Regulatory, Marketing and Manufacturing to ensure that designs meet technical, regulatory and manufacturing requirements.Works closely with other software, software QA, and hardware engineers to integrate, debug, and test systems.Participate in product design reviews.Perform other duties as requiredEducation and Experience:Minimum Requirements:Bachelor's degree in software engineering and 5+ years of relevant work experience.Strong programming skills in C and/or C++ is required.Hands-on experience with Embedded Systems is required.Experience on processors like ARM, TI and MSP (or similar Embedded Systems/Microcontrollers) is required.Preferred Skills and Competencies:Demonstrated working knowledge of software design.Experience developing software for embedded microcontrollers.Knowledge of I2C, SPI, Flash, EEPROM and/or USB preferred.Familiarity with communication systems and/or wireless protocols will be a plus.Medical device experience is preferred.Able to work independently with minimum supervision.Able to be responsible for designing, implementing, and maintaining a section of a design.Detail oriented, with effective verbal and written communication skills.Able to communicate with candor and trust at multiple levels of the organization.Demonstrated abilities to leverage creativity in order to overcome obstacles and work with a sense of urgency.Strong software engineering development skills.Knowledge of OS concepts like dead locks, threading, mutual exclusion, interrupt services is expected.Good understanding of RTOS and real time systems is a plus.In-depth Object oriented programming is useful.Familiar with reading electrical schematics is a plus.Able to organize and judge multiple priorities.Agile or other software development life cycle concepts is a plus.Knowledge of Wireless protocols like Bluetooth Low Energy (BLE) is a plus.Physical Requirements:General office environment, may sit for long periods of time.Job DescriptionPosition SummaryWe are seeking a mid-level Okta Customer Identity (CIAM) Engineer to design, implement, and operate customer-facing identity capabilities using the Okta platform. This role is ideal for an engineer who can independently deliver well-scoped solutions, apply security best practices to customer authentication flows, and improve reliability through automation and testable deployments.The CIAM Engineer will work closely with application teams, security, and governance partners to ensure customer identity experiences are secure, scalable, and compliant, supporting use cases such as registration, login, MFA, federation, M2M, and API access patterns.Key ResponsibilitiesCIAM Platform Engineering & OperationsAdminister and enhance Okta CIAM configurations including customer authentication policies, MFA enrollment, session management, and sign-on policies.Build, maintain, and optimize customer identity flows (e.g., login, registration, account recovery, step-up authentication) with attention to security and user experience.Implement and manage customer identity features such as custom claims, token/session behavior, and Authorization Server configurations where applicable.Monitor platform health and customer authentication signals; respond to incidents and trends impacting customer login success and security posture.Integrations & FederationDesign and implement integrations with customer-facing applications using OIDC/OAuth 2.0 and SAML 2.0, including troubleshooting end-to-end auth flows.Partner with application teams to define requirements for claims, scopes, redirect URIs, logout behavior, and session controls.Automation, Provisioning & WorkflowsBuild and maintain automation using Okta Workflows, event hooks/inline hooks (as applicable), and scripting to reduce manual operations and improve consistency.Improve operational readiness via runbooks, standardized onboarding of new apps, and reusable configuration patterns.Security, Governance & DocumentationApply security best practices across customer identity including least privilege, secure token policies, MFA strategy, and strong auditability.Support compliance and audit evidence collection including configuration traceability, change history, logs, and documented controls.Maintain high-quality, versioned documentation including architecture notes, configuration standards, integration guides, and operational runbooks.Collaborate with security and governance teams to ensure identity designs align to enterprise policies and customer risk tolerances.Leadership & StandardsLeads small-to-medium initiatives end-to-end: scoping, design, implementation, testing, and production rollout.Provides technical guidance to junior admins/engineers through reviews, pairing, and knowledge sharing.Contributes to reference architecture and platform standards including reusable patterns, best practices, guardrails, and design templates.Required QualificationsBachelor's Degree and/or equivalent combination of education and experienceProven relevant engineering experience including combined with hands-on with Okta in a customer identity context.Strong understanding of CIAM fundamentals including authentication flows, MFA enrollment, sessions, and secure customer login patterns.Hands-on experience implementing and troubleshooting protocols such as OIDC, OAuth 2.0, and SAML 2.0.Strong troubleshooting, analytical, written, and verbal communication skills.Preferred QualificationsOkta certification(s) such as Okta Certified Administrator or Professional is preferrable.Experience with Authorization Servers, custom claims, token customization, and hooks.Experience integrating identity logs with monitoring or SIEM tools.Familiarity with security and compliance frameworks such as NIST, SOC 2, and HIPAA.Familiarity with ITSM tools and change management processes (e.g., ServiceNow, Jira).Experience managing identity configuration using tools like Terraform.Practical experience with automation and repeatability concepts.Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!Please read our Privacy Notice to learn how Insulet handles your personal information when you apply .
21/05/2026
Full time
Job SummaryPosition Overview:We are looking for a self-motivated Software Engineer to join the Research and Development team responsible for significant contributions to Software project initiatives associated with product development and improvements. This person is expected to be responsible for well-designed and well-tested code, with the ability to apply creative solutions to problems, and thrive in a multidiscipline team environment.Responsibilities:Designs, develops, tests and documents embedded system software for new and existing Insulet products.Ensures that their design is in compliance with Company policies, and that software activities are appropriate for the design and maintenance of medical products.Writes and maintains design documentation and testing requirements.Works with Quality, Regulatory, Marketing and Manufacturing to ensure that designs meet technical, regulatory and manufacturing requirements.Works closely with other software, software QA, and hardware engineers to integrate, debug, and test systems.Participate in product design reviews.Perform other duties as requiredEducation and Experience:Minimum Requirements:Bachelor's degree in software engineering and 5+ years of relevant work experience.Strong programming skills in C and/or C++ is required.Hands-on experience with Embedded Systems is required.Experience on processors like ARM, TI and MSP (or similar Embedded Systems/Microcontrollers) is required.Preferred Skills and Competencies:Demonstrated working knowledge of software design.Experience developing software for embedded microcontrollers.Knowledge of I2C, SPI, Flash, EEPROM and/or USB preferred.Familiarity with communication systems and/or wireless protocols will be a plus.Medical device experience is preferred.Able to work independently with minimum supervision.Able to be responsible for designing, implementing, and maintaining a section of a design.Detail oriented, with effective verbal and written communication skills.Able to communicate with candor and trust at multiple levels of the organization.Demonstrated abilities to leverage creativity in order to overcome obstacles and work with a sense of urgency.Strong software engineering development skills.Knowledge of OS concepts like dead locks, threading, mutual exclusion, interrupt services is expected.Good understanding of RTOS and real time systems is a plus.In-depth Object oriented programming is useful.Familiar with reading electrical schematics is a plus.Able to organize and judge multiple priorities.Agile or other software development life cycle concepts is a plus.Knowledge of Wireless protocols like Bluetooth Low Energy (BLE) is a plus.Physical Requirements:General office environment, may sit for long periods of time.Job DescriptionPosition SummaryWe are seeking a mid-level Okta Customer Identity (CIAM) Engineer to design, implement, and operate customer-facing identity capabilities using the Okta platform. This role is ideal for an engineer who can independently deliver well-scoped solutions, apply security best practices to customer authentication flows, and improve reliability through automation and testable deployments.The CIAM Engineer will work closely with application teams, security, and governance partners to ensure customer identity experiences are secure, scalable, and compliant, supporting use cases such as registration, login, MFA, federation, M2M, and API access patterns.Key ResponsibilitiesCIAM Platform Engineering & OperationsAdminister and enhance Okta CIAM configurations including customer authentication policies, MFA enrollment, session management, and sign-on policies.Build, maintain, and optimize customer identity flows (e.g., login, registration, account recovery, step-up authentication) with attention to security and user experience.Implement and manage customer identity features such as custom claims, token/session behavior, and Authorization Server configurations where applicable.Monitor platform health and customer authentication signals; respond to incidents and trends impacting customer login success and security posture.Integrations & FederationDesign and implement integrations with customer-facing applications using OIDC/OAuth 2.0 and SAML 2.0, including troubleshooting end-to-end auth flows.Partner with application teams to define requirements for claims, scopes, redirect URIs, logout behavior, and session controls.Automation, Provisioning & WorkflowsBuild and maintain automation using Okta Workflows, event hooks/inline hooks (as applicable), and scripting to reduce manual operations and improve consistency.Improve operational readiness via runbooks, standardized onboarding of new apps, and reusable configuration patterns.Security, Governance & DocumentationApply security best practices across customer identity including least privilege, secure token policies, MFA strategy, and strong auditability.Support compliance and audit evidence collection including configuration traceability, change history, logs, and documented controls.Maintain high-quality, versioned documentation including architecture notes, configuration standards, integration guides, and operational runbooks.Collaborate with security and governance teams to ensure identity designs align to enterprise policies and customer risk tolerances.Leadership & StandardsLeads small-to-medium initiatives end-to-end: scoping, design, implementation, testing, and production rollout.Provides technical guidance to junior admins/engineers through reviews, pairing, and knowledge sharing.Contributes to reference architecture and platform standards including reusable patterns, best practices, guardrails, and design templates.Required QualificationsBachelor's Degree and/or equivalent combination of education and experienceProven relevant engineering experience including combined with hands-on with Okta in a customer identity context.Strong understanding of CIAM fundamentals including authentication flows, MFA enrollment, sessions, and secure customer login patterns.Hands-on experience implementing and troubleshooting protocols such as OIDC, OAuth 2.0, and SAML 2.0.Strong troubleshooting, analytical, written, and verbal communication skills.Preferred QualificationsOkta certification(s) such as Okta Certified Administrator or Professional is preferrable.Experience with Authorization Servers, custom claims, token customization, and hooks.Experience integrating identity logs with monitoring or SIEM tools.Familiarity with security and compliance frameworks such as NIST, SOC 2, and HIPAA.Familiarity with ITSM tools and change management processes (e.g., ServiceNow, Jira).Experience managing identity configuration using tools like Terraform.Practical experience with automation and repeatability concepts.Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!Please read our Privacy Notice to learn how Insulet handles your personal information when you apply .
ServiceNow Technical Architect Location: UK - Mobile England Job-ID: 217467 Contract type: Standard Business Unit: ServiceNow Our ServiceNow Technical Architects act as the technical design authority for complex ServiceNow solutions, ensuring customer requirements are translated into scalable, secure, and sustainable platform architectures. What you'll do Design and govern high quality ServiceNow solutions aligned to business processes and platform best practices. Translate business and functional requirements into robust technical architectures and implementation designs. Provide architectural governance, identifying and mitigating technical and delivery risks early. Act as a trusted technical partner to customers, communicating complex technical concepts clearly to technical and nontechnical stakeholders. Represent the ServiceNow Centre of Excellence in customer facing and internal engagements across the ServiceNow product portfolio. Ensure adherence to coding, design, and delivery standards, producing appropriate technical documentation and handover materials. Support system testing and UAT, and drive improvements in application performance, stability, and maintainability. Escalate delivery risks and issues in line with organisational processes to ensure successful outcomes. Work collaboratively across all ServiceNow CoE teams, contributing to shared standards, best practice, and continuous improvement. Depending on experience, you will also: Provide technical leadership and mentoring to consultants across the Centre of Excellence. Act as technical lead for medium to largescale solutions, ensuring designs meet customer requirements and deliver expected outcomes. Serve as a role model for technical excellence and professional behaviour, promoting consistent engineering standards. What you'll need Experience of working with HRSD, SPM, GRC and IRM. 5-8+ years' experience delivering ServiceNow solutions, including acting in a technical or architectural role. Proven expertise across the ServiceNow platform, including architecture, data model, APIs, development tools, and implementation patterns. Architecture Excellence (ArchX) and/or Certified Technical Architect (CTA) accreditation. Robust understanding of ServiceNow platform best practices and architectural governance. Demonstrable customer facing skills with the ability to communicate complex technical issues clearly and confidently. Experience providing technical leadership, mentoring, and design assurance within delivery teams Experience working across Agile and Waterfall delivery methodologies. Self managing, collaborative, and committed to continuous learning and knowledge sharing within the Centre of Excellence. Additional information Country: UK Location: Flexible, travel to customer sites as required Hours: 37.5 Role Type: Permanent
20/05/2026
Full time
ServiceNow Technical Architect Location: UK - Mobile England Job-ID: 217467 Contract type: Standard Business Unit: ServiceNow Our ServiceNow Technical Architects act as the technical design authority for complex ServiceNow solutions, ensuring customer requirements are translated into scalable, secure, and sustainable platform architectures. What you'll do Design and govern high quality ServiceNow solutions aligned to business processes and platform best practices. Translate business and functional requirements into robust technical architectures and implementation designs. Provide architectural governance, identifying and mitigating technical and delivery risks early. Act as a trusted technical partner to customers, communicating complex technical concepts clearly to technical and nontechnical stakeholders. Represent the ServiceNow Centre of Excellence in customer facing and internal engagements across the ServiceNow product portfolio. Ensure adherence to coding, design, and delivery standards, producing appropriate technical documentation and handover materials. Support system testing and UAT, and drive improvements in application performance, stability, and maintainability. Escalate delivery risks and issues in line with organisational processes to ensure successful outcomes. Work collaboratively across all ServiceNow CoE teams, contributing to shared standards, best practice, and continuous improvement. Depending on experience, you will also: Provide technical leadership and mentoring to consultants across the Centre of Excellence. Act as technical lead for medium to largescale solutions, ensuring designs meet customer requirements and deliver expected outcomes. Serve as a role model for technical excellence and professional behaviour, promoting consistent engineering standards. What you'll need Experience of working with HRSD, SPM, GRC and IRM. 5-8+ years' experience delivering ServiceNow solutions, including acting in a technical or architectural role. Proven expertise across the ServiceNow platform, including architecture, data model, APIs, development tools, and implementation patterns. Architecture Excellence (ArchX) and/or Certified Technical Architect (CTA) accreditation. Robust understanding of ServiceNow platform best practices and architectural governance. Demonstrable customer facing skills with the ability to communicate complex technical issues clearly and confidently. Experience providing technical leadership, mentoring, and design assurance within delivery teams Experience working across Agile and Waterfall delivery methodologies. Self managing, collaborative, and committed to continuous learning and knowledge sharing within the Centre of Excellence. Additional information Country: UK Location: Flexible, travel to customer sites as required Hours: 37.5 Role Type: Permanent
Job Purpose Arbuthnot Latham are currently progressing through a period of significant business and IT transformation, developing out their internal and external facing systems and proposition. The Release and Environment Manager is responsible for providing structure and oversight to the process of delivering change safely through the non-production test environments and into the production estate. The role is responsible for defining standards, processes and governance across all environments, ensuring environments are robust, fit for purpose and that all activities performed within the environment are conducted in a timely manner aligned to plan. Acting horizontally across both Change and IT functions, the Release and Environment Manager will collaborate with delivery teams, technical leads, testing, operations, and business stakeholders to build and maintain optimised release plans, manage environment usage and scheduling, and proactively identify and resolve release or environment related conflicts. The role will drive the adoption of Release, Environment, and Configuration Management practices aligned to ITIL 4 and industry best practice, promoting consistent, controlled, and safe delivery of change. This includes influencing stakeholders across the business to ensure disciplined planning, versioning, change control, and configuration integrity. The role holder must place customer outcomes at the heart of all decisions, ensuring that all changes are assessed, governed, and executed in a way that supports compliance with the FCA and PRA Conduct Rules and delivers positive outcomes for consumers. Key Responsibilities: Environment Governance & Dependency Management: Act as the central coordinator for test environment usage across the portfolio, developing and maintaining ownership of the environment strategy and approach for all non-production environments. Effectively manage releases across the environment stack for concurrent projects. Chair the Environment and Release Governance Forum to plan, schedule, and arbitrate environment bookings, conflicts, and freezes. Provide consultancy and support to colleagues for how best to deliver against the existing release plan. Create and maintain a clear, shared view of environment dependencies, release calendars, and project milestones. Work closely with Heads of Platform, Project Managers, Development, and Test Leads to forecast demand and mitigate scheduling clashes. Manage environment access controls and permissions in line with bank security policies. Oversee the regular patching, update, and maintenance of applications within the test environments. Coordinate with Infrastructure and Application Support teams to ensure environments are built to specification and remain stable. Establish and monitor key health metrics for environments (uptime, performance, data integrity). Manage the deployment of code drops from development into the various test stages, ensuring consistency and accuracy. Assist with the triage and resolution of environmental issues and defects. Document environment topologies, configurations, and operational procedures. Process Improvement & Collaboration: Analyse environment and release metrics, continuously improving environment provisioning, and booking processes. Develop and enforce standards and best practices for environment usage. Foster strong collaborative relationships with Technology, Change, and Business teams. Manage risks and issues related to test environments, escalating where necessary. Integrate Release Management with Configuration Management. Development of Release and Configuration Management Frameworks aligning with ITIL guidelines. Comprehensive Release Plans, documenting scope, objectives, timelines and required resources. Maintain and manage the IT estate configuration and version control procedures. Underpin the test process by providing high integrity test environments through quality configuration, versioning and code management techniques. Definition of governance, processes and controls to manage environments, including their code and configuration. Introduce documented repeatable processes for saves, restores and support test data set requirements. Manage the release management plan, helping to resolve conflicts where they arise. Provide orchestration, co ordination and communication of any deployment or environment activity in line with agreed release management plan (where possible, harnessing functionality within ServiceNow). Active input in the identification and management of Environment/Release Risks and Issues. Provide training and support for any release/environment process which is required by users within Arbuthnot Latham (or their 3rd party partners). Work with the test team to act as gate keeper for activities within the environments. Collaborate with other functions to gain awareness of Environment User Access and permissions. Risk: Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces: Test Team Director of Change Head of PMO Head(s) of Platform Technical Leads and Senior Application Specialists 3rd Party providers of Software IT, Operations and Business SMEs involved in testing CISO Person Specification Knowledge/ Experience/Skills: Proven experience as a Test Environment Manager, Release Manager, or similar role within a financial services or other highly regulated environment. Demonstrable experience managing complex dependencies across multiple projects and integrated platforms. Extensive knowledge and experience in creating and maintaining release plans. Technical understanding of application architectures, APIs, and databases. Experience in scheduling, coordinating, and chairing governance meetings. Excellent stakeholder management and communication skills, with the ability to manage conflicting priorities. Strong problem solving skills and a proactive, service oriented mindset. Knowledge of ITIL principles (Change, Incident, Configuration Management). Knowledge of software development and testing lifecycles. Proficient understanding and experience of using a recognised Work Management Tool (such as ServiceNow, Azure DevOps and JIRA) to support consistent processes and practices. Skills: Ability to operate autonomously. Good analytical and problem solving ability. Ability to manage self and manage others through multiple conflicting priorities, adapting to changing business demands. Excellent interpersonal and influencing skills. Clear, concise communication (written and verbal). Good presentation and facilitation skills. Attention to detail, quality, high standards and controls. Ability to escal o and report issues, risks or concerns in a timely manner. Qualifications: ITIL & Professional Qualifications Mandatory: ITIL 4 Foundation certification. Proven practical experience in applying ITIL practices, specifically Release Management, Deployment Management, and Change Enablement, within a complex IT environment. Highly Desirable: ITIL 4 Managing Professional (MP) designation, or progress towards it, with specific preference for the following specialist modules: ITIL 4 Specialist: Drive Stakeholder Value (DSV) ITIL 4 Specialist: Create, Deliver and Support (CDS) Certification in a recognised Agile or DevOps methodology (e.g., SAFe Release Train Engineer (RTE), DASA DevOps Fundamentals). Advantageous: ITIL 4 Strategist: Direct, Plan and Improve (DPI) certification. Foundational cloud platform certification (e.g., Microsoft Azure Fundamentals, AWS Cloud Practitioner, Google Cloud Digital Leader). Awareness level security certification (e.g., (ISC) Certified in Cybersecurity (CC), CompTIA Security+). Team Working Influencing Others Change Focus Working Proactively Planning and Reviewing Communication and Confidence About Us Life, Work and Benefits At Arbuthnot Latham, we seek proactive individuals who embrace high standards and bring the energy needed to drive success. In return, you can thrive in a dynamic environment that values your innovative ideas and provides the stability and support for your personal and professional growth. Our human scale ethos means that everyone is recognised as an individual, not just a number, creating a workplace where you truly belong and thrive. As a service led, relationship driven bank, in person collaboration and wellbeing are important to us and drives our inclusive culture. With this in mind, our Agile Working Policy offers one day a week working from home. Competitive holiday allowance with the ability to buy / sell / rollover up to five days per year Pension via market leading provider 4x Life Assurance Discretionary Bonus Access to a suite of flexible benefits including Cycle to Work Scheme, Gym Scheme, Health Assessment, Season Ticket / Travel loans and Dental insurance as well as other discounts / vouchers . click apply for full job details
16/05/2026
Full time
Job Purpose Arbuthnot Latham are currently progressing through a period of significant business and IT transformation, developing out their internal and external facing systems and proposition. The Release and Environment Manager is responsible for providing structure and oversight to the process of delivering change safely through the non-production test environments and into the production estate. The role is responsible for defining standards, processes and governance across all environments, ensuring environments are robust, fit for purpose and that all activities performed within the environment are conducted in a timely manner aligned to plan. Acting horizontally across both Change and IT functions, the Release and Environment Manager will collaborate with delivery teams, technical leads, testing, operations, and business stakeholders to build and maintain optimised release plans, manage environment usage and scheduling, and proactively identify and resolve release or environment related conflicts. The role will drive the adoption of Release, Environment, and Configuration Management practices aligned to ITIL 4 and industry best practice, promoting consistent, controlled, and safe delivery of change. This includes influencing stakeholders across the business to ensure disciplined planning, versioning, change control, and configuration integrity. The role holder must place customer outcomes at the heart of all decisions, ensuring that all changes are assessed, governed, and executed in a way that supports compliance with the FCA and PRA Conduct Rules and delivers positive outcomes for consumers. Key Responsibilities: Environment Governance & Dependency Management: Act as the central coordinator for test environment usage across the portfolio, developing and maintaining ownership of the environment strategy and approach for all non-production environments. Effectively manage releases across the environment stack for concurrent projects. Chair the Environment and Release Governance Forum to plan, schedule, and arbitrate environment bookings, conflicts, and freezes. Provide consultancy and support to colleagues for how best to deliver against the existing release plan. Create and maintain a clear, shared view of environment dependencies, release calendars, and project milestones. Work closely with Heads of Platform, Project Managers, Development, and Test Leads to forecast demand and mitigate scheduling clashes. Manage environment access controls and permissions in line with bank security policies. Oversee the regular patching, update, and maintenance of applications within the test environments. Coordinate with Infrastructure and Application Support teams to ensure environments are built to specification and remain stable. Establish and monitor key health metrics for environments (uptime, performance, data integrity). Manage the deployment of code drops from development into the various test stages, ensuring consistency and accuracy. Assist with the triage and resolution of environmental issues and defects. Document environment topologies, configurations, and operational procedures. Process Improvement & Collaboration: Analyse environment and release metrics, continuously improving environment provisioning, and booking processes. Develop and enforce standards and best practices for environment usage. Foster strong collaborative relationships with Technology, Change, and Business teams. Manage risks and issues related to test environments, escalating where necessary. Integrate Release Management with Configuration Management. Development of Release and Configuration Management Frameworks aligning with ITIL guidelines. Comprehensive Release Plans, documenting scope, objectives, timelines and required resources. Maintain and manage the IT estate configuration and version control procedures. Underpin the test process by providing high integrity test environments through quality configuration, versioning and code management techniques. Definition of governance, processes and controls to manage environments, including their code and configuration. Introduce documented repeatable processes for saves, restores and support test data set requirements. Manage the release management plan, helping to resolve conflicts where they arise. Provide orchestration, co ordination and communication of any deployment or environment activity in line with agreed release management plan (where possible, harnessing functionality within ServiceNow). Active input in the identification and management of Environment/Release Risks and Issues. Provide training and support for any release/environment process which is required by users within Arbuthnot Latham (or their 3rd party partners). Work with the test team to act as gate keeper for activities within the environments. Collaborate with other functions to gain awareness of Environment User Access and permissions. Risk: Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces: Test Team Director of Change Head of PMO Head(s) of Platform Technical Leads and Senior Application Specialists 3rd Party providers of Software IT, Operations and Business SMEs involved in testing CISO Person Specification Knowledge/ Experience/Skills: Proven experience as a Test Environment Manager, Release Manager, or similar role within a financial services or other highly regulated environment. Demonstrable experience managing complex dependencies across multiple projects and integrated platforms. Extensive knowledge and experience in creating and maintaining release plans. Technical understanding of application architectures, APIs, and databases. Experience in scheduling, coordinating, and chairing governance meetings. Excellent stakeholder management and communication skills, with the ability to manage conflicting priorities. Strong problem solving skills and a proactive, service oriented mindset. Knowledge of ITIL principles (Change, Incident, Configuration Management). Knowledge of software development and testing lifecycles. Proficient understanding and experience of using a recognised Work Management Tool (such as ServiceNow, Azure DevOps and JIRA) to support consistent processes and practices. Skills: Ability to operate autonomously. Good analytical and problem solving ability. Ability to manage self and manage others through multiple conflicting priorities, adapting to changing business demands. Excellent interpersonal and influencing skills. Clear, concise communication (written and verbal). Good presentation and facilitation skills. Attention to detail, quality, high standards and controls. Ability to escal o and report issues, risks or concerns in a timely manner. Qualifications: ITIL & Professional Qualifications Mandatory: ITIL 4 Foundation certification. Proven practical experience in applying ITIL practices, specifically Release Management, Deployment Management, and Change Enablement, within a complex IT environment. Highly Desirable: ITIL 4 Managing Professional (MP) designation, or progress towards it, with specific preference for the following specialist modules: ITIL 4 Specialist: Drive Stakeholder Value (DSV) ITIL 4 Specialist: Create, Deliver and Support (CDS) Certification in a recognised Agile or DevOps methodology (e.g., SAFe Release Train Engineer (RTE), DASA DevOps Fundamentals). Advantageous: ITIL 4 Strategist: Direct, Plan and Improve (DPI) certification. Foundational cloud platform certification (e.g., Microsoft Azure Fundamentals, AWS Cloud Practitioner, Google Cloud Digital Leader). Awareness level security certification (e.g., (ISC) Certified in Cybersecurity (CC), CompTIA Security+). Team Working Influencing Others Change Focus Working Proactively Planning and Reviewing Communication and Confidence About Us Life, Work and Benefits At Arbuthnot Latham, we seek proactive individuals who embrace high standards and bring the energy needed to drive success. In return, you can thrive in a dynamic environment that values your innovative ideas and provides the stability and support for your personal and professional growth. Our human scale ethos means that everyone is recognised as an individual, not just a number, creating a workplace where you truly belong and thrive. As a service led, relationship driven bank, in person collaboration and wellbeing are important to us and drives our inclusive culture. With this in mind, our Agile Working Policy offers one day a week working from home. Competitive holiday allowance with the ability to buy / sell / rollover up to five days per year Pension via market leading provider 4x Life Assurance Discretionary Bonus Access to a suite of flexible benefits including Cycle to Work Scheme, Gym Scheme, Health Assessment, Season Ticket / Travel loans and Dental insurance as well as other discounts / vouchers . click apply for full job details
A leading consulting firm in Reading is seeking a Principal Solution Architect to act as the technical face for Tier 1 and Tier 2 clients. This role involves leading the 'Pre-Sales to Delivery' lifecycle for ServiceNow solutions, ensuring they drive measurable business value. Candidates must possess extensive experience within the ServiceNow suite, have a Certified Technical Architect credential, and demonstrate robust skills in communication and engineering leadership. A minimum of 10 years in customer-facing consulting is required.
15/05/2026
Full time
A leading consulting firm in Reading is seeking a Principal Solution Architect to act as the technical face for Tier 1 and Tier 2 clients. This role involves leading the 'Pre-Sales to Delivery' lifecycle for ServiceNow solutions, ensuring they drive measurable business value. Candidates must possess extensive experience within the ServiceNow suite, have a Certified Technical Architect credential, and demonstrate robust skills in communication and engineering leadership. A minimum of 10 years in customer-facing consulting is required.
Job Description Strengthen and lead our team as our ServiceNow Solution Architect Create meaningful solutions. Build trusted relationships. Shape the future of ServiceNow delivery. Location This role offers flexibility, with the ability to work from home alongside travel to client locations for meetings, workshops, or periods of on site delivery when required. We would like candidates to not live too far from a DXC office as we would need you to have a base location of one of these 4 offices, your choice: London, Farnborough, Newcastle upon Tyne, or Erskine (Glasgow). Vetting Requires eligibility for security clearance and be a sole UK national. As a ServiceNow Solution Architect, you will play a pivotal role in shaping thoughtful, high quality ServiceNow solutions that truly make a difference for our clients. You'll lead scoping, design, development, and implementation activities across diverse client engagements, working in close partnership with delivery teams and stakeholders to create solutions that are not only technically excellent, but also practical, sustainable, and valued by the people who use them. You will take the time to understand client needs deeply, translating business goals into elegant technical designs that follow industry best practices. Collaborating closely with engagement leads, project managers, business analysts, developers, and testers, you'll guide solutions from concept through delivery and beyond-ensuring quality, reducing risk, and supporting long term success. This role is ideal for someone who enjoys mentoring others, values collaboration, and takes pride in building trusting relationships while delivering outstanding outcomes. What you'll be doing Lead and support the technical delivery of ServiceNow projects, creating solutions that are robust, user centred, and future ready Shape and define technical and architectural designs, balancing innovation with practicality Provide supportive technical leadership, mentoring junior architects and working collaboratively with onshore and offshore teams Create and deliver engaging, accessible solution demonstrations that clearly show value to clients Design and implement integrations between ServiceNow and client IT and business systems Partner with development teams to thoughtfully resolve complex challenges across all stages of delivery Continually grow your knowledge of the ServiceNow platform through certifications, learning sessions, communities, and shared experiences Build strong, long lasting relationships with clients and colleagues, strengthening DXC's reputation as a trusted advisor Collaborate within DXC's global ServiceNow community, sharing knowledge and helping others succeed Contribute ideas and expertise to the evolution of DXC's ServiceNow product roadmap Ensure solution designs align with DXC architecture standards and frameworks, while remaining flexible to client needs Be an active, engaged member of the wider DXC community, building your internal network and sharing best practices What We're Looking for Proven experience in consulting or professional services, delivering complex technical solutions A track record of successfully delivering ServiceNow projects as a Solution Architect, on time and within budget Certified ServiceNow System Administrator Certified Implementation Specialist in at least one ServiceNow product suite ITIL Foundation certification (v3 or v4) Strong hands on experience with ServiceNow scripting and configuration, including JavaScript, CSS, AngularJS, Flows, Business Rules, Client Scripts, UI Actions, Widgets, and UI Pages A solid understanding of ServiceNow integrations, including Integration Hub, SSO, Web Services, LDAP, JDBC, and related technologies Experience working within complex client environments, adapting thoughtfully to differing needs and constraints Knowledge of common business analysis techniques and delivery approaches Experience with agile and traditional delivery methodologies A communication style that is open, clear, and authentic, helping to build alignment and trust with stakeholders A collaborative mindset, with the confidence to influence while valuing different perspectives Resilience and determination, approaching challenges with curiosity and a solutions focused attitude A genuine commitment to continuous learning and personal development Experience with business solutions, particularly within CSDM / CMDB Strong relationship building skills and the ability to create and sustain professional networks Willingness to travel when needed to support clients and teams About DXC DXC Technology creates new possibilities for technology to have a meaningful impact on people, businesses, governments, and society. DXC brings together a portfolio that spans software, services, and IT infrastructure to serve more than 1 billion customers in over 70 countries on six continents. DXC invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. We help customers build IT investment strategies that support transformation and the ability to deliver on business goals. What we offer You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment in ServiceNow. As such you will receive regular training and development opportunities and ability to achieve certifications to aid your personal development. You will be joining a supportive and friendly team of consultants who share ideas, knowledge and creativity to ensure everyone succeeds in the provision of high quality, leading edge ServiceNow solutions As part of our competitive remuneration package, flexible benefits are available. There is an option to "flex up and down" on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more Our Commitment to You DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. What's Next If this sounds like a role where you could do your best work, we'd love to hear from you-please apply and start the conversation with us.
15/05/2026
Full time
Job Description Strengthen and lead our team as our ServiceNow Solution Architect Create meaningful solutions. Build trusted relationships. Shape the future of ServiceNow delivery. Location This role offers flexibility, with the ability to work from home alongside travel to client locations for meetings, workshops, or periods of on site delivery when required. We would like candidates to not live too far from a DXC office as we would need you to have a base location of one of these 4 offices, your choice: London, Farnborough, Newcastle upon Tyne, or Erskine (Glasgow). Vetting Requires eligibility for security clearance and be a sole UK national. As a ServiceNow Solution Architect, you will play a pivotal role in shaping thoughtful, high quality ServiceNow solutions that truly make a difference for our clients. You'll lead scoping, design, development, and implementation activities across diverse client engagements, working in close partnership with delivery teams and stakeholders to create solutions that are not only technically excellent, but also practical, sustainable, and valued by the people who use them. You will take the time to understand client needs deeply, translating business goals into elegant technical designs that follow industry best practices. Collaborating closely with engagement leads, project managers, business analysts, developers, and testers, you'll guide solutions from concept through delivery and beyond-ensuring quality, reducing risk, and supporting long term success. This role is ideal for someone who enjoys mentoring others, values collaboration, and takes pride in building trusting relationships while delivering outstanding outcomes. What you'll be doing Lead and support the technical delivery of ServiceNow projects, creating solutions that are robust, user centred, and future ready Shape and define technical and architectural designs, balancing innovation with practicality Provide supportive technical leadership, mentoring junior architects and working collaboratively with onshore and offshore teams Create and deliver engaging, accessible solution demonstrations that clearly show value to clients Design and implement integrations between ServiceNow and client IT and business systems Partner with development teams to thoughtfully resolve complex challenges across all stages of delivery Continually grow your knowledge of the ServiceNow platform through certifications, learning sessions, communities, and shared experiences Build strong, long lasting relationships with clients and colleagues, strengthening DXC's reputation as a trusted advisor Collaborate within DXC's global ServiceNow community, sharing knowledge and helping others succeed Contribute ideas and expertise to the evolution of DXC's ServiceNow product roadmap Ensure solution designs align with DXC architecture standards and frameworks, while remaining flexible to client needs Be an active, engaged member of the wider DXC community, building your internal network and sharing best practices What We're Looking for Proven experience in consulting or professional services, delivering complex technical solutions A track record of successfully delivering ServiceNow projects as a Solution Architect, on time and within budget Certified ServiceNow System Administrator Certified Implementation Specialist in at least one ServiceNow product suite ITIL Foundation certification (v3 or v4) Strong hands on experience with ServiceNow scripting and configuration, including JavaScript, CSS, AngularJS, Flows, Business Rules, Client Scripts, UI Actions, Widgets, and UI Pages A solid understanding of ServiceNow integrations, including Integration Hub, SSO, Web Services, LDAP, JDBC, and related technologies Experience working within complex client environments, adapting thoughtfully to differing needs and constraints Knowledge of common business analysis techniques and delivery approaches Experience with agile and traditional delivery methodologies A communication style that is open, clear, and authentic, helping to build alignment and trust with stakeholders A collaborative mindset, with the confidence to influence while valuing different perspectives Resilience and determination, approaching challenges with curiosity and a solutions focused attitude A genuine commitment to continuous learning and personal development Experience with business solutions, particularly within CSDM / CMDB Strong relationship building skills and the ability to create and sustain professional networks Willingness to travel when needed to support clients and teams About DXC DXC Technology creates new possibilities for technology to have a meaningful impact on people, businesses, governments, and society. DXC brings together a portfolio that spans software, services, and IT infrastructure to serve more than 1 billion customers in over 70 countries on six continents. DXC invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. We help customers build IT investment strategies that support transformation and the ability to deliver on business goals. What we offer You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment in ServiceNow. As such you will receive regular training and development opportunities and ability to achieve certifications to aid your personal development. You will be joining a supportive and friendly team of consultants who share ideas, knowledge and creativity to ensure everyone succeeds in the provision of high quality, leading edge ServiceNow solutions As part of our competitive remuneration package, flexible benefits are available. There is an option to "flex up and down" on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more Our Commitment to You DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. What's Next If this sounds like a role where you could do your best work, we'd love to hear from you-please apply and start the conversation with us.
