it job board logo
  • Home
  • Find IT Jobs
  • Register CV
  • Career Advice
  • Contact us
  • Employers
    • Register as Employer
    • Pricing Plans
  • Recruiting? Post a job
  • Sign in
  • Sign up
  • Home
  • Find IT Jobs
  • Register CV
  • Career Advice
  • Contact us
  • Employers
    • Register as Employer
    • Pricing Plans
Sorry, that job is no longer available. Here are some results that may be similar to the job you were looking for.

6 jobs found

Email me jobs like this
Refine Search
Current Search
service engineer south wales gloucester
Government Digital & Data
Data Architect - HM Land Registry - SEO
Government Digital & Data
Location Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 2WT : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Nottingham, East Midlands (England), NG2 1AW : Peterborough, East of England, PE2 8YY : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4LR About the job Job summary It is an exciting time for HM Land Registry (HMLR) as we continue on a major transformation programme. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. We're looking for Data Architects to join our Data and Register Integrity Directorate to help us achieve this. Check out the video below to find out what it is like working in Digital Careers at HM Land Registry. Job description The role supports data management including data governance, assurance and leads on delivery of HM Land Registry's (HMLRs) Data Architecture. The role holder will keep up to date with advances affecting the Data Architecture function and will be aware of, influence and take account of cross-government Data Architecture initiatives. The role is accountable for the delivery of data models and artefacts that describe HMLR data architecture. Main duties as a Data Architect will include: Working with the Architecture, Data Management and Software Engineering Practices to ensure data architecture is in accordance with the agency's strategies. Taking part in technical and business design authorities in order to approve their vision for data Working with senior accountable officers and boards to support definition of data strategies and principles Making sure that systems are designed, upgraded, managed, de-commissioned and archived in compliance with data policy across the full data life cycle Recommending, developing, implementing, and maintaining processes, standards and best practices to promote and protect the confidentiality, availability and integrity of structured and unstructured data in HM Land Registry. Performing root cause analysis on data and service problems and recommends corrective action to improve data quality For more information and full list of main duties, please see the attached Job Description. If you would like to find out more about the role, the Architecture profession and what it's like to work at HMLR, a Hiring Manager Q&A session where you can virtually 'meet the team' will be held via Teams on Tuesday 31st March at 12:30pm. Please register your interest here: This role is eligible for the Government Digital and Data Pay Framework which enables us to pay you a non-pensionable allowance in addition to your annual salary. The allowance is an annual amount that is based on an assessment of your proficiency across a range of skills that are relevant to your role. These are outlined in the Data architect - Government Digital and Data Profession Capability Framework Your skills will be assessed first during the recruitment process, and again on an annual basis. Your assessed level of capability determines the value of the allowance that is payable to you. You could expect to start at: Developing: £48,700 Proficient: £54,100 Accomplished: £59,600 (The above is made up of a non-pensionable supplement on top of a minimum salary of £45,514). Person specification To meet the requirements of the role, the post holder will have experience of undertaking data impact assessments and assuring compliance with data policies and standards. They will be able to explain the concepts and principles of data modelling and produce, maintain and update data models that meet an organisation's specific business needs. The role involves undertaking data profiling and source system analysis, and presenting clear, meaningful insights to colleagues to support effective use of data and understanding of appropriate data governance requirements. The post holder will use data policies, processes and standards effectively, working collaboratively with subject matter experts to develop standards, policies and guidance that protect data. In addition, the role requires the ability to design data architecture solutions to address specific business problems, aligning these with enterprise wide standards and principles. The post holder will work within established architectural frameworks and identify appropriate patterns where required. For more information about the role, please see the attached Job Description and Candidate Pack. HMLR expect everyone to spend at least 60% of their working time in the office. Travel to other locations within the UK will be required when necessary. However, there will be an expectation that 3 days a month will be spent in the Plymouth Office, this will involve overnight stays. You will need the right to work in the UK in order to commence employment with HMLR. Any offer of employment will be withdrawn if you do not have the right to work.
01/04/2026
Full time
Location Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 2WT : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Nottingham, East Midlands (England), NG2 1AW : Peterborough, East of England, PE2 8YY : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4LR About the job Job summary It is an exciting time for HM Land Registry (HMLR) as we continue on a major transformation programme. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. We're looking for Data Architects to join our Data and Register Integrity Directorate to help us achieve this. Check out the video below to find out what it is like working in Digital Careers at HM Land Registry. Job description The role supports data management including data governance, assurance and leads on delivery of HM Land Registry's (HMLRs) Data Architecture. The role holder will keep up to date with advances affecting the Data Architecture function and will be aware of, influence and take account of cross-government Data Architecture initiatives. The role is accountable for the delivery of data models and artefacts that describe HMLR data architecture. Main duties as a Data Architect will include: Working with the Architecture, Data Management and Software Engineering Practices to ensure data architecture is in accordance with the agency's strategies. Taking part in technical and business design authorities in order to approve their vision for data Working with senior accountable officers and boards to support definition of data strategies and principles Making sure that systems are designed, upgraded, managed, de-commissioned and archived in compliance with data policy across the full data life cycle Recommending, developing, implementing, and maintaining processes, standards and best practices to promote and protect the confidentiality, availability and integrity of structured and unstructured data in HM Land Registry. Performing root cause analysis on data and service problems and recommends corrective action to improve data quality For more information and full list of main duties, please see the attached Job Description. If you would like to find out more about the role, the Architecture profession and what it's like to work at HMLR, a Hiring Manager Q&A session where you can virtually 'meet the team' will be held via Teams on Tuesday 31st March at 12:30pm. Please register your interest here: This role is eligible for the Government Digital and Data Pay Framework which enables us to pay you a non-pensionable allowance in addition to your annual salary. The allowance is an annual amount that is based on an assessment of your proficiency across a range of skills that are relevant to your role. These are outlined in the Data architect - Government Digital and Data Profession Capability Framework Your skills will be assessed first during the recruitment process, and again on an annual basis. Your assessed level of capability determines the value of the allowance that is payable to you. You could expect to start at: Developing: £48,700 Proficient: £54,100 Accomplished: £59,600 (The above is made up of a non-pensionable supplement on top of a minimum salary of £45,514). Person specification To meet the requirements of the role, the post holder will have experience of undertaking data impact assessments and assuring compliance with data policies and standards. They will be able to explain the concepts and principles of data modelling and produce, maintain and update data models that meet an organisation's specific business needs. The role involves undertaking data profiling and source system analysis, and presenting clear, meaningful insights to colleagues to support effective use of data and understanding of appropriate data governance requirements. The post holder will use data policies, processes and standards effectively, working collaboratively with subject matter experts to develop standards, policies and guidance that protect data. In addition, the role requires the ability to design data architecture solutions to address specific business problems, aligning these with enterprise wide standards and principles. The post holder will work within established architectural frameworks and identify appropriate patterns where required. For more information about the role, please see the attached Job Description and Candidate Pack. HMLR expect everyone to spend at least 60% of their working time in the office. Travel to other locations within the UK will be required when necessary. However, there will be an expectation that 3 days a month will be spent in the Plymouth Office, this will involve overnight stays. You will need the right to work in the UK in order to commence employment with HMLR. Any offer of employment will be withdrawn if you do not have the right to work.
TALENTTECH RECRUITMENT LTD
Business Development Manager
TALENTTECH RECRUITMENT LTD Bristol, Gloucestershire
Business Development Manager Specialist Containment Systems - South West & South Wales Territory Bristol, Bath, Swindon, Gloucester, Taunton, Newport 50,000 - 55,000 Basic Salary + 12k OTE + Hybrid Vehicle + Benefits Do you have proven B2B sales background? Enjoy a solution led sale rather than a race to the bottom? Looking for a challenge in selling directly to the end-user? If you've answered yes to above, read on for this interesting opportunity targeting the specialist companies across a range of commercial, industrial, and engineering sectors. Your Role as a Business Development Manager: You'll be responsible for growing and developing the customer base within the South West and South Wales. Selling directly to the end user, you'll be consulting with the customer to provide the correct system for them. Managing a warm territory, the role is a nice blend of new business and account management. Responsible for your own diary management. A longer sales cycle; typically 4-8 months. Average order values are between 60k-80k. Ideal Background for the Business Development Manager: Above all, you'll have proven B2B sales experience, selling technical products or services. Confident mapping and covering a territory; prior area sales experience is a must. Track record of meeting and exceeding targets Being personable and professional. A full driver's licence. Right to work in the UK indefinitely as sponsorship will not be provided. The Company recruiting for the Business Development Manager: An established manufacturer of bespoke door , access, and related systems for the industrial and commercial, engineering, and manufacturing space. 50+ years industry experience. Seeking a driven and determined B2B sales professional; product experience isn't essential but familiarity with a consultative, solutions led sale is. The Package for the Business Development Manager: 50,000 - 55,000 basic salary, depending on experience. 12k OTE Hybrid Company Car Pension, phone, laptop/tablet. Credit Card Product Training 23 days holiday plus stats. Please apply for this job online if you are interested and feel you fit the above criteria. Dave is the main point of contact for the role.
31/03/2026
Full time
Business Development Manager Specialist Containment Systems - South West & South Wales Territory Bristol, Bath, Swindon, Gloucester, Taunton, Newport 50,000 - 55,000 Basic Salary + 12k OTE + Hybrid Vehicle + Benefits Do you have proven B2B sales background? Enjoy a solution led sale rather than a race to the bottom? Looking for a challenge in selling directly to the end-user? If you've answered yes to above, read on for this interesting opportunity targeting the specialist companies across a range of commercial, industrial, and engineering sectors. Your Role as a Business Development Manager: You'll be responsible for growing and developing the customer base within the South West and South Wales. Selling directly to the end user, you'll be consulting with the customer to provide the correct system for them. Managing a warm territory, the role is a nice blend of new business and account management. Responsible for your own diary management. A longer sales cycle; typically 4-8 months. Average order values are between 60k-80k. Ideal Background for the Business Development Manager: Above all, you'll have proven B2B sales experience, selling technical products or services. Confident mapping and covering a territory; prior area sales experience is a must. Track record of meeting and exceeding targets Being personable and professional. A full driver's licence. Right to work in the UK indefinitely as sponsorship will not be provided. The Company recruiting for the Business Development Manager: An established manufacturer of bespoke door , access, and related systems for the industrial and commercial, engineering, and manufacturing space. 50+ years industry experience. Seeking a driven and determined B2B sales professional; product experience isn't essential but familiarity with a consultative, solutions led sale is. The Package for the Business Development Manager: 50,000 - 55,000 basic salary, depending on experience. 12k OTE Hybrid Company Car Pension, phone, laptop/tablet. Credit Card Product Training 23 days holiday plus stats. Please apply for this job online if you are interested and feel you fit the above criteria. Dave is the main point of contact for the role.
SER Limited
Audio Visual Engineer
SER Limited Bristol, Gloucestershire
AV Engineer South West (Bristol, Exeter & surrounding areas) Salary: £28,000 - £36,000 20 days annual leave plus bank holidays, bonus, overtime, company van, fuel card, tools, mobile, laptop, pension. 08 30 Monday - Friday The Company: A full-service AV integrator delivering high tech audio visual systems to the education and corporate sectors. Established for almost 50 years with multiple offices across the UK, this allows for all employees to work solely within their local areas with a fantastic ethos around work-life balance. Job Purpose Summary: To carry out the installation of AV systems within educational and corporate premises throughout the South West and South Wales. Key Responsibilities: - 1st and 2nd fix Installation of sound systems, lighting, VC systems, screens, audio systems, digital signage, control systems and cabling infrastructure. - Interpretation of schematics drawings. - Rack Assembly both on and off site. - Basic level commissioning of control systems and DSPs. - Delivery of equipment to site. - Attend occasional service & maintenance visits. - Maintain a safe and tidy workspace. - Adhere to health and safety policies. Qualities and Skills Required: - Full UK Driving License. - 1+ years experience as an AV Engineer. - Full right to work within the UK Qualities and Skills Preferred: - Knowledge of control systems and DSPs such as Extron, AMX, Biamp etc. Package: - Salary: £28K - £36K DOE - Company van and fuel card - Overtime rates of up to 2X - Bonuses paid twice annually - 20 days annual leave plus bank holidays - Private healthcare after 1 years service - Phone and laptop How to apply: Interested in hearing more? Simply apply or contact Jake Voisey on the details provided. SER-IN
31/03/2026
Full time
AV Engineer South West (Bristol, Exeter & surrounding areas) Salary: £28,000 - £36,000 20 days annual leave plus bank holidays, bonus, overtime, company van, fuel card, tools, mobile, laptop, pension. 08 30 Monday - Friday The Company: A full-service AV integrator delivering high tech audio visual systems to the education and corporate sectors. Established for almost 50 years with multiple offices across the UK, this allows for all employees to work solely within their local areas with a fantastic ethos around work-life balance. Job Purpose Summary: To carry out the installation of AV systems within educational and corporate premises throughout the South West and South Wales. Key Responsibilities: - 1st and 2nd fix Installation of sound systems, lighting, VC systems, screens, audio systems, digital signage, control systems and cabling infrastructure. - Interpretation of schematics drawings. - Rack Assembly both on and off site. - Basic level commissioning of control systems and DSPs. - Delivery of equipment to site. - Attend occasional service & maintenance visits. - Maintain a safe and tidy workspace. - Adhere to health and safety policies. Qualities and Skills Required: - Full UK Driving License. - 1+ years experience as an AV Engineer. - Full right to work within the UK Qualities and Skills Preferred: - Knowledge of control systems and DSPs such as Extron, AMX, Biamp etc. Package: - Salary: £28K - £36K DOE - Company van and fuel card - Overtime rates of up to 2X - Bonuses paid twice annually - 20 days annual leave plus bank holidays - Private healthcare after 1 years service - Phone and laptop How to apply: Interested in hearing more? Simply apply or contact Jake Voisey on the details provided. SER-IN
Reliance High Tech
Service Engineer South Wales/Gloucester
Reliance High Tech
Reliance High-Tech / Reliance Protect is the UK's largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus. To provide professional engineering expertise along with excellent internal/external customer service during the repair and maintenance of a variety of security solutions (including CCTV, Intruder, ACS, Intercom Systems plus other security solutions). Your responsibilities Provide Remote engineering support to the field based engineers, this includes but not limited to, incident triage, remote resolution, firmware upgrades and patching Provide technical expertise in fault finding and repairs across varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages. Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota (currently 1 in 4). Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer s expectations. Participate in team meetings and actively contribute towards the business activities. Strive to maximize personal development and performance and take active part in performance reviews and personal development plans. Maintain up to date technical knowledge through internal and external training provision. Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g., order submission, stock control, timesheet submission, job closing, etc.) Your competencies NVQ 3 in Electronic Security or equivalent proven experience (4+ Years) Knowledge of Access control / CCTV / Intercom / Intruder systems. Knowledge of Windows Operating Systems. Knowledge of digital electronics principles and systems Health and Safety Good knowledge of Access control / CCTV / Intercom / Intruder systems Good knowledge surrounding digital electronics and electrical systems Microsoft OS knowledge Working knowledge of TCP/IP and other network fundamentals of UFE's (Unified Front End) Excellent communication skills Written and Verbal Your profile Flexible with a can do/will do attitude, able to work both independently and part of a team essential. Proven record of great customer service and an ability to manage time and workload a must. To express an interest in this role please send your CV and a covering letter. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's / Reliance Protects vetting standards. Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.
31/03/2026
Full time
Reliance High-Tech / Reliance Protect is the UK's largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus. To provide professional engineering expertise along with excellent internal/external customer service during the repair and maintenance of a variety of security solutions (including CCTV, Intruder, ACS, Intercom Systems plus other security solutions). Your responsibilities Provide Remote engineering support to the field based engineers, this includes but not limited to, incident triage, remote resolution, firmware upgrades and patching Provide technical expertise in fault finding and repairs across varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages. Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota (currently 1 in 4). Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer s expectations. Participate in team meetings and actively contribute towards the business activities. Strive to maximize personal development and performance and take active part in performance reviews and personal development plans. Maintain up to date technical knowledge through internal and external training provision. Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g., order submission, stock control, timesheet submission, job closing, etc.) Your competencies NVQ 3 in Electronic Security or equivalent proven experience (4+ Years) Knowledge of Access control / CCTV / Intercom / Intruder systems. Knowledge of Windows Operating Systems. Knowledge of digital electronics principles and systems Health and Safety Good knowledge of Access control / CCTV / Intercom / Intruder systems Good knowledge surrounding digital electronics and electrical systems Microsoft OS knowledge Working knowledge of TCP/IP and other network fundamentals of UFE's (Unified Front End) Excellent communication skills Written and Verbal Your profile Flexible with a can do/will do attitude, able to work both independently and part of a team essential. Proven record of great customer service and an ability to manage time and workload a must. To express an interest in this role please send your CV and a covering letter. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's / Reliance Protects vetting standards. Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.
Resourcing Group
Mobile BMS Engineer
Resourcing Group Bristol, Gloucestershire
Are you a BMS Engineer lookng for a new opportunity, Currently Recruiting for one of the UKs leading Facilities Services providers across the south west of England and Wales Key Responsibilities To undertake Controls PPM, proactive and reactive works issued * Carry out control panel modifications and installations as required * Identify and incorporate energy efficiency control strategies * Collate and ...... click apply for full job details
17/03/2021
Full time
Are you a BMS Engineer lookng for a new opportunity, Currently Recruiting for one of the UKs leading Facilities Services providers across the south west of England and Wales Key Responsibilities To undertake Controls PPM, proactive and reactive works issued * Carry out control panel modifications and installations as required * Identify and incorporate energy efficiency control strategies * Collate and ...... click apply for full job details
Customer Operations Team Lead
IT Jobs GL50, Cheltenham, Gloucestershire
Customer Operations Team Lead Cheltenham £30k - £35k DoE We have an incredible opportunity for a Customer Operations Team Lead to join our fast-paced and innovative client on a permanent basis. Our renowned client has received significant investment and has exciting plans to grow through the use of intelligent technology solutions. The role of Customer Operations Team Lead will provide frontline customer service along with a team of Support Agents, Analysts, Technicians and Engineers. If successful, you will be responsible for leading and motivating first and second line technicians and support analysts. Your focus will be on driving exceptional customer service, building a world class support function and identifying opportunities for continuous improvement. Key Responsibilities: Line manage a team of Support Analysts by inspiring, developing and supporting them Foster an environment of collaboration within the team to deliver quick resolutions Effectively resolve escalated enquiries/complaints referred by team members Champion a culture of continuous improvement supporting the continual development of systems and processes, with awareness of industry trends and best practices Ensure useful and relevant real-time monitoring & reporting are available Provide the required management information relating to customer contact including trend analysis and present in weekly ARR meetings Track and identify trends across tickets for customer behaviour forming part of early warning system for other ARR team members Collaborate with the product team to capture customer requirements that feed in to the Roadmap Key Skills and Experience: Essential: Previous experience in leading and managing a customer service environment Experience of modern contact centre technologies such as CRM systems, social media, forums, ticketing, monitoring and web chat. Have a desire to embrace new technologies, tools & processes Excellent interpersonal and motivational skills Highly effective at prioritising, planning and managing work to defined timescales Have a proven ability to meet customer service targets and deadlines Ability to qualify, evaluate and feedback the impact of commercial decisions Desirable: Understand the importance and impact of first point resolution (FPR) Expansive knowledge of the Tech and eCommerce / Marketplace industries Experience with MySQL databases and Java based applications Experience in effective customer complaint handling Track record of creative and innovative ideas that deliver, a motivated team, increased CSAT and an energised workplace Benefits: Company bonus scheme If you require any further information please contact Joe Lyons on (Apply online only) GB Tech is your specialist in IT and Technology recruitment. We hire across a vast range of roles including Data & Insight, Engineering, Helpdesk & Support, Cyber, Java, C#, Python and Development. Based off the M5 between Cheltenham and Gloucester, we manage IT jobs in Gloucestershire and the Southwest including Bristol, Swindon, Oxford, Reading, Birmingham and South Wales. Specialists in permanent recruitment, we also provide temporary, interim and fixed term solutions. We are committed to working to the highest possible standards for our candidates and clients
29/10/2018
Customer Operations Team Lead Cheltenham £30k - £35k DoE We have an incredible opportunity for a Customer Operations Team Lead to join our fast-paced and innovative client on a permanent basis. Our renowned client has received significant investment and has exciting plans to grow through the use of intelligent technology solutions. The role of Customer Operations Team Lead will provide frontline customer service along with a team of Support Agents, Analysts, Technicians and Engineers. If successful, you will be responsible for leading and motivating first and second line technicians and support analysts. Your focus will be on driving exceptional customer service, building a world class support function and identifying opportunities for continuous improvement. Key Responsibilities: Line manage a team of Support Analysts by inspiring, developing and supporting them Foster an environment of collaboration within the team to deliver quick resolutions Effectively resolve escalated enquiries/complaints referred by team members Champion a culture of continuous improvement supporting the continual development of systems and processes, with awareness of industry trends and best practices Ensure useful and relevant real-time monitoring & reporting are available Provide the required management information relating to customer contact including trend analysis and present in weekly ARR meetings Track and identify trends across tickets for customer behaviour forming part of early warning system for other ARR team members Collaborate with the product team to capture customer requirements that feed in to the Roadmap Key Skills and Experience: Essential: Previous experience in leading and managing a customer service environment Experience of modern contact centre technologies such as CRM systems, social media, forums, ticketing, monitoring and web chat. Have a desire to embrace new technologies, tools & processes Excellent interpersonal and motivational skills Highly effective at prioritising, planning and managing work to defined timescales Have a proven ability to meet customer service targets and deadlines Ability to qualify, evaluate and feedback the impact of commercial decisions Desirable: Understand the importance and impact of first point resolution (FPR) Expansive knowledge of the Tech and eCommerce / Marketplace industries Experience with MySQL databases and Java based applications Experience in effective customer complaint handling Track record of creative and innovative ideas that deliver, a motivated team, increased CSAT and an energised workplace Benefits: Company bonus scheme If you require any further information please contact Joe Lyons on (Apply online only) GB Tech is your specialist in IT and Technology recruitment. We hire across a vast range of roles including Data & Insight, Engineering, Helpdesk & Support, Cyber, Java, C#, Python and Development. Based off the M5 between Cheltenham and Gloucester, we manage IT jobs in Gloucestershire and the Southwest including Bristol, Swindon, Oxford, Reading, Birmingham and South Wales. Specialists in permanent recruitment, we also provide temporary, interim and fixed term solutions. We are committed to working to the highest possible standards for our candidates and clients

Modal Window

  • Home
  • Contact
  • About Us
  • FAQs
  • Terms & Conditions
  • Privacy
  • Employer
  • Post a Job
  • Search Resumes
  • Sign in
  • Job Seeker
  • Find Jobs
  • Create Resume
  • Sign in
  • IT blog
  • Facebook
  • Twitter
  • LinkedIn
  • Youtube
© 2008-2026 IT Job Board