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Foreign, Commonwealth & Development Office London, UK

Reference number: 431765 Salary: £57,500– £62,500 Total Package: Grade 7 Contract: Permanent Location: London/Milton Keynes/East Kilbride We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes. Your role with us The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors. When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre. Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs. Who we’re looking for To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level). When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front. If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here . We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension. Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own. Apply before 11:55 pm on Monday 2nd March 2026.

06/02/2026

Full time

Reference number: 431765 Salary: £57,500– £62,500 Total Package: Grade 7 Contract: Permanent Location: London/Milton Keynes/East Kilbride We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes. Your role with us The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors. When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre. Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs. Who we’re looking for To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level). When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front. If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here . We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension. Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own. Apply before 11:55 pm on Monday 2nd March 2026.

3rd Line ICT Support Engineer

Derbyshire Fire & Rescue Service Derbyshire Fire & Rescue Service Headquarters, Ripley, UK

3rd Line ICT Support Engineer Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476). Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire. Agile working arrangements can be discussed with the successful candidate. Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service. As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate. Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments. You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge. You will be able to demonstrate: Excellent ICT Problem solving in a mission critical environment. A strong understanding of networking technologies, including switches & firewalls. A strong understanding of Microsoft Windows operating system technologies. A strong understanding of virtualised server and desktop provision. A strong understanding of cloud-based infrastructure. An excellent all-round ICT support understanding and working as part of a busy technical team. Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence? There will be a requirement for some travel for which a pool car will be provided. The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme. In return we offer; Flexible working hours. Family friendly policies. Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service. Free, secure on-site car parking. Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Employee discount scheme (Boost). Employee support networks. Enhanced Maternity Pay (subject to meeting eligibility criteria). Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service. Ongoing training and development opportunities. Eligibility to join the Local Government Pension Scheme with generous employer contributions. Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role. We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment. Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK. To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931 The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025. For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk. If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.

03/04/2025

Full time

3rd Line ICT Support Engineer Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476). Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire. Agile working arrangements can be discussed with the successful candidate. Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service. As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate. Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments. You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge. You will be able to demonstrate: Excellent ICT Problem solving in a mission critical environment. A strong understanding of networking technologies, including switches & firewalls. A strong understanding of Microsoft Windows operating system technologies. A strong understanding of virtualised server and desktop provision. A strong understanding of cloud-based infrastructure. An excellent all-round ICT support understanding and working as part of a busy technical team. Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence? There will be a requirement for some travel for which a pool car will be provided. The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme. In return we offer; Flexible working hours. Family friendly policies. Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service. Free, secure on-site car parking. Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Employee discount scheme (Boost). Employee support networks. Enhanced Maternity Pay (subject to meeting eligibility criteria). Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service. Ongoing training and development opportunities. Eligibility to join the Local Government Pension Scheme with generous employer contributions. Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role. We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment. Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK. To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931 The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025. For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk. If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.

IT Infrastructure Manager

University of Glasgow Glasgow, UK

College of Medical, Veterinary and Life Sciences School of Psychology & Neuroscience IT Infrastructure Manager Vacancy Ref: 158172 Salary: Grade 8 £49,320 - £56,921 per annum This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate. The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager. Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development. The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews. For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk Job Purpose Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development. Main Duties and Responsibilities Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity. Lead the management of infrastructure, data centres and server hardware across the product lifecycle. Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched. Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python. "Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making." Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University. "Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning." Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews. Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications Essential: A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching. Desirable: B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments. B2 Proficiency in macOS management with JAMF certification is highly desirable. B3 Experience of working in a Higher Education environment. Skills Essential: C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP). C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS). C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems. C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above. C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately. C5 Ability to develop innovative solutions and to influence others to adopt them. C6 Excellent interpersonal and communication (oral and written) skills. C7 Demonstrable people/time/budget/project management skills of an appropriate level. C8 Ability to work effectively with a high level of independence but also within a team. C9 Strong analytical and innovative problem-solving skills. C10 Ability to multitask successfully in a busy role with competing demands C11 Ability to work flexibly and adapt to changing environments. C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team) Desirable: D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid. D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar. D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter. F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity). Experience Essential: E1 Experience in leading a highly specialised infrastructure team. E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts. E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management. E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell. E6 Experience managing projects in a complex multidisciplinary organisation. E7 Experience of taking responsibility for actions that can have considerable impact on the user community. E8 Experience of negotiating with colleagues. Desirable: F1 Supporting Research in an academic environment. F2 Supporting MySQL/MariaDB relational database servers. F3 Security with network penetration testing, diagnosis, and patching. F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data. E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks

25/11/2024

Full time

College of Medical, Veterinary and Life Sciences School of Psychology & Neuroscience IT Infrastructure Manager Vacancy Ref: 158172 Salary: Grade 8 £49,320 - £56,921 per annum This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate. The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager. Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development. The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews. For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk Job Purpose Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development. Main Duties and Responsibilities Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity. Lead the management of infrastructure, data centres and server hardware across the product lifecycle. Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched. Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python. "Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making." Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University. "Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning." Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews. Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications Essential: A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching. Desirable: B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments. B2 Proficiency in macOS management with JAMF certification is highly desirable. B3 Experience of working in a Higher Education environment. Skills Essential: C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP). C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS). C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems. C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above. C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately. C5 Ability to develop innovative solutions and to influence others to adopt them. C6 Excellent interpersonal and communication (oral and written) skills. C7 Demonstrable people/time/budget/project management skills of an appropriate level. C8 Ability to work effectively with a high level of independence but also within a team. C9 Strong analytical and innovative problem-solving skills. C10 Ability to multitask successfully in a busy role with competing demands C11 Ability to work flexibly and adapt to changing environments. C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team) Desirable: D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid. D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar. D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter. F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity). Experience Essential: E1 Experience in leading a highly specialised infrastructure team. E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts. E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management. E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell. E6 Experience managing projects in a complex multidisciplinary organisation. E7 Experience of taking responsibility for actions that can have considerable impact on the user community. E8 Experience of negotiating with colleagues. Desirable: F1 Supporting Research in an academic environment. F2 Supporting MySQL/MariaDB relational database servers. F3 Security with network penetration testing, diagnosis, and patching. F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data. E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks

Service Desk Team Leader

Hartpury University and Collage Gloucestershire, UK

Service Desk Team Leader £27,729 - £30,311 per annum 37.5 hours per week Permanent About Us Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice. Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here About the Role Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff. Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions. Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs. To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes. About You You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory. Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals. You will have previously led or played an active role in developing a service desk. You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency. Experience of developing SLAs and KPIs associated with a Service Desk and call handling. We offer a fantastic package of staff benefits including: Hybrid working arrangements with blended approach of office and home working 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service Wellbeing support including our Employee Assistance Programme Generous pension scheme (LGPS) Employee Discounts Scheme Onsite fitness facilities Support for continuous professional development Flexible working opportunities available Enhanced maternity, adoption and paternity leave We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks. Click the button below to apply online The closing date for receipt of applications is 30th November 2024. Interviews will be held on the W/C 9th December 2024 We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. Candidates must be able to demonstrate their eligibility to work in the UK.

22/11/2024

Full time

Service Desk Team Leader £27,729 - £30,311 per annum 37.5 hours per week Permanent About Us Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice. Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here About the Role Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff. Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions. Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs. To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes. About You You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory. Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals. You will have previously led or played an active role in developing a service desk. You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency. Experience of developing SLAs and KPIs associated with a Service Desk and call handling. We offer a fantastic package of staff benefits including: Hybrid working arrangements with blended approach of office and home working 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service Wellbeing support including our Employee Assistance Programme Generous pension scheme (LGPS) Employee Discounts Scheme Onsite fitness facilities Support for continuous professional development Flexible working opportunities available Enhanced maternity, adoption and paternity leave We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks. Click the button below to apply online The closing date for receipt of applications is 30th November 2024. Interviews will be held on the W/C 9th December 2024 We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. Candidates must be able to demonstrate their eligibility to work in the UK.

Full Stack Laravel Developer - Fintech SaaS Game Changer

RecruitmentRevolution.com Epsom, Surrey

Step Into a Career-Defining Role with One of Fintech s Rising Stars As we continue to grow, we re looking for a Full Stack Developer who thrives on owning features from concept to deployment, bringing strong backend expertise and a keen interest in AI and machine learning integration. You will be joining a high-impact, award-winning team and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. This isn t just a development role - you ll have a genuine voice in shaping the product, the architecture, and the direction of the company. At Debt Register, we re not just transforming the way global businesses recover payments. The Role at a Glance: Full Stack Developer (Mid Level) Epsom, Surrey HQ - Flexible Home Working £50,000 Plus Benefits Full time, Permanent Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Laravel (Backend Development). React & TypeScript. Fintech SaaS. AI / OpenAI API Integration. MySQL & API Development. Docker & CI/CD. Who we are: We are Debt Register. We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The Full Stack Developer Role: You ll be working across our Laravel and React stack, with most of your time spent on the backend, building services, designing database schemas, writing jobs and queues, and working with APIs. Frontend work comes up, and you should be comfortable enough with React and TypeScript to contribute, but backend is the focus. A growing part of this role involves building and expanding our AI capabilities, from integrating with OpenAI s APIs to exploring in-house model training and fine-tuning. You ll help shape how we use AI to improve collection rates, automate communications, and build predictive analytics. Your responsibilities: • Building and owning backend features in Laravel (services, jobs, controllers, Eloquent models) • Developing AI-powered functionality, including automated responses, predictive analytics, and risk scoring • Integrating with OpenAI APIs and exploring in-house model training and fine-tuning • Creating data pipelines to support ML workflows, from preparation to deployment and monitoring • Writing and maintaining APIs for our React/TypeScript frontend • Contributing to frontend development in React when needed • Writing unit and feature tests (PHPUnit, occasional Dusk) • Managing MySQL databases, migrations, and query optimisation • Building and maintaining background processing with Horizon and Redis • Participating in code reviews and maintaining quality standards (PSR-12, PHPStan, Pint) • Working with Docker (Laravel Sail) and contributing to CI/CD deployments • Collaborating via GitHub PRs and (url removed) About you: • 3+ years professional development experience with strong backend expertise • Solid Laravel experience (service container, Eloquent, queues) • Strong MySQL knowledge and query optimisation skills • Genuine interest in AI/ML, with experience integrating AI APIs (OpenAI or similar a plus) • Working knowledge of React and TypeScript • Experience writing automated tests • Confident with Git workflows and pull requests • Comfortable with (or willing to learn) Docker-based environments • Clear written communication skills Nice to have: • Experience with model training, fine-tuning, or ML frameworks (Python, PyTorch, scikit-learn) • Building and deploying ML data pipelines • AWS experience (ECS, S3, RDS, Elastic Beanstalk) • Redis and queue-based architectures • Third-party API integrations (Stripe, Twilio, SendGrid) • CI/CD pipelines (e.g. GitHub Actions) • SaaS or multi-tenant platform experience • Exposure to fintech, debt collection, or regulated industries How we work: • User stories are managed on (url removed) • Code quality is enforced through automated testing, PHPStan static analysis, and Laravel Pint formatting • CI/CD pipeline with automated deployments • CloudWatch for monitoring What we offer: • 25 days holiday + your birthday off (if it falls during the working week) • Flexible working office is in Epsom, Surrey, but home working is entirely your call • Personal growth budget memberships to Audible, Spotify, or anything else that helps you grow personally • 40 hours per week we respect your time • Autonomy and trust you ll be self-motivated and free-speaking, and we ll give you the space to do your best work This is a rare opportunity to join a fast-growing, award-winning FinTech at a pivotal stage - post-MVP, scaling with enterprise clients, and building the foundations for global growth. Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

14/03/2026

Full time

Step Into a Career-Defining Role with One of Fintech s Rising Stars As we continue to grow, we re looking for a Full Stack Developer who thrives on owning features from concept to deployment, bringing strong backend expertise and a keen interest in AI and machine learning integration. You will be joining a high-impact, award-winning team and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. This isn t just a development role - you ll have a genuine voice in shaping the product, the architecture, and the direction of the company. At Debt Register, we re not just transforming the way global businesses recover payments. The Role at a Glance: Full Stack Developer (Mid Level) Epsom, Surrey HQ - Flexible Home Working £50,000 Plus Benefits Full time, Permanent Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Laravel (Backend Development). React & TypeScript. Fintech SaaS. AI / OpenAI API Integration. MySQL & API Development. Docker & CI/CD. Who we are: We are Debt Register. We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The Full Stack Developer Role: You ll be working across our Laravel and React stack, with most of your time spent on the backend, building services, designing database schemas, writing jobs and queues, and working with APIs. Frontend work comes up, and you should be comfortable enough with React and TypeScript to contribute, but backend is the focus. A growing part of this role involves building and expanding our AI capabilities, from integrating with OpenAI s APIs to exploring in-house model training and fine-tuning. You ll help shape how we use AI to improve collection rates, automate communications, and build predictive analytics. Your responsibilities: • Building and owning backend features in Laravel (services, jobs, controllers, Eloquent models) • Developing AI-powered functionality, including automated responses, predictive analytics, and risk scoring • Integrating with OpenAI APIs and exploring in-house model training and fine-tuning • Creating data pipelines to support ML workflows, from preparation to deployment and monitoring • Writing and maintaining APIs for our React/TypeScript frontend • Contributing to frontend development in React when needed • Writing unit and feature tests (PHPUnit, occasional Dusk) • Managing MySQL databases, migrations, and query optimisation • Building and maintaining background processing with Horizon and Redis • Participating in code reviews and maintaining quality standards (PSR-12, PHPStan, Pint) • Working with Docker (Laravel Sail) and contributing to CI/CD deployments • Collaborating via GitHub PRs and (url removed) About you: • 3+ years professional development experience with strong backend expertise • Solid Laravel experience (service container, Eloquent, queues) • Strong MySQL knowledge and query optimisation skills • Genuine interest in AI/ML, with experience integrating AI APIs (OpenAI or similar a plus) • Working knowledge of React and TypeScript • Experience writing automated tests • Confident with Git workflows and pull requests • Comfortable with (or willing to learn) Docker-based environments • Clear written communication skills Nice to have: • Experience with model training, fine-tuning, or ML frameworks (Python, PyTorch, scikit-learn) • Building and deploying ML data pipelines • AWS experience (ECS, S3, RDS, Elastic Beanstalk) • Redis and queue-based architectures • Third-party API integrations (Stripe, Twilio, SendGrid) • CI/CD pipelines (e.g. GitHub Actions) • SaaS or multi-tenant platform experience • Exposure to fintech, debt collection, or regulated industries How we work: • User stories are managed on (url removed) • Code quality is enforced through automated testing, PHPStan static analysis, and Laravel Pint formatting • CI/CD pipeline with automated deployments • CloudWatch for monitoring What we offer: • 25 days holiday + your birthday off (if it falls during the working week) • Flexible working office is in Epsom, Surrey, but home working is entirely your call • Personal growth budget memberships to Audible, Spotify, or anything else that helps you grow personally • 40 hours per week we respect your time • Autonomy and trust you ll be self-motivated and free-speaking, and we ll give you the space to do your best work This is a rare opportunity to join a fast-growing, award-winning FinTech at a pivotal stage - post-MVP, scaling with enterprise clients, and building the foundations for global growth. Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

2nd Line Support Engineer

SF Recruitment City, Leeds

2nd Line / 3rd Line Support Engineer IT MSP Client The 2nd Line Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint and other cloud technologies. Key Duties/Responsibilities IT Support relating to technical issues involving Microsoft s core business applications and operating systems. Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Remote Desktop Services. Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Work with the Service Desk Manager to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently Escalate service requests that require 3rd line and field service engineer level support Key Technical Background Office 365 Exchange SharePoint Azure Active Directory Microsoft Intune Microsoft Teams Windows Server(s), 2019, 2016, 2012, 2008 Active Directory DNS / DHCP Routing and Remote Access AD Connect Remote Desktop Services Microsoft Office Packages Network Switching VLAN s Firewalls & Routers Port Forwarding Routing Ideal Background Previous working within an IT MSP Strong 2nd Line, verging into 3rd Line. Side Notes This role is 5 days onsite but could be 4 days for someone highly experienced. This would be a great role for someone at a strong 2nd line support level who wants to be developed/supported into 3rd line.

13/03/2026

Full time

2nd Line / 3rd Line Support Engineer IT MSP Client The 2nd Line Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint and other cloud technologies. Key Duties/Responsibilities IT Support relating to technical issues involving Microsoft s core business applications and operating systems. Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Remote Desktop Services. Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Work with the Service Desk Manager to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently Escalate service requests that require 3rd line and field service engineer level support Key Technical Background Office 365 Exchange SharePoint Azure Active Directory Microsoft Intune Microsoft Teams Windows Server(s), 2019, 2016, 2012, 2008 Active Directory DNS / DHCP Routing and Remote Access AD Connect Remote Desktop Services Microsoft Office Packages Network Switching VLAN s Firewalls & Routers Port Forwarding Routing Ideal Background Previous working within an IT MSP Strong 2nd Line, verging into 3rd Line. Side Notes This role is 5 days onsite but could be 4 days for someone highly experienced. This would be a great role for someone at a strong 2nd line support level who wants to be developed/supported into 3rd line.

3rd line service desk engineer

Interaction Recruitment Borehamwood, Hertfordshire

Job Description: 3rd Line service desk engineer (MSP) Location: Borehamwood 4 days per week 1 day from home Salary: Up to 60 k per annum Certification budget: £3,(Apply online only)/year Weekly Team lunch: Enjoy a takeaway every single week Quarterly socials: Every 3 months we unwind as a team with various activities and entertainment Birthday leave: Full day off on your actual birthday (or nearest weekday!) Holiday: 22 days Hardware: Specify your own equipment we don't force outdated laptops on technical staff Training: Vendor-led training for NinjaOne, HaloPSA, CIPP formal upskilling budget separate from certification allowance Must have strong managed service provider experience Be the ultimate escalation point for our service desk owning the most complex technical incidents across our diverse SME client base. This isn't about clearing a ticket queue. You'll be architecting solutions whilst mentoring other line engineers through diagnostic methodology they haven't encountered before. Reporting to the Service Desk Manager, you'll define how we approach the technical challenges that determine whether clients renew or leave. MSP 3.0 reality check: We're implementing NinjaOne RMM to operate as a proactive, automation-first MSP rather than reactive break-fix. Your role includes configuring NinjaOne for maximum effectiveness building automated remediation workflows, establishing intelligent alerting thresholds that reduce noise whilst catching real issues, and creating monitoring policies that prevent incidents instead of just logging them. Proactive monitoring, self-healing scripts, predictive maintenance these aren't buzzwords here. They're how we can continue to continue to evolve our business with ever increasing intelligence and automation, using cutting edge MSP tools. Technical stack you'll own: Core MSP platforms: HaloPSA (PSA), NinjaOne RMM (implementing now you'll drive configuration), CIPP (M365 security automation), Hudu (documentation) M365 ecosystem: Full tenant administration, Exchange Online, Intune/Endpoint Manager, Conditional Access, DLP, ATP Infrastructure: Azure AD/Entra ID, hybrid on-prem/cloud, firewalls (vendor-agnostic), network routing/switching, VPN architectures Automation: We build custom solutions, not just copy/paste from forums. Get your API on! Non-negotiable requirements: 3+ years proven 3rd line work in MSP environment M365 administration at expert level built Conditional Access policies, configured Intune device compliance from scratch, troubleshot hybrid Exchange migrations Demonstrable diagnostic methodology articulate how you approach unknown problems systematically Client-facing communication explain technical root causes to non-technical directors without condescension or jargon overload PowerShell competency read, modify, and write scripts for automation and remediation Highly valued (will influence salary positioning): Microsoft certifications (MCSA/MCSE or current role-based equivalents) NinjaOne, Datto RMM, or comparable RMM platform configuration experience Azure infrastructure deployment and management Firewall administration (Fortinet, SonicWall, Draytek, or similar enterprise platforms) Experience building automated monitoring/remediation workflows in RMM environments What differentiates this role: Our CEO has over 25 years enterprise IT leadership background technical decisions aren't overruled by non-technical management. When you propose automated remediation workflows or infrastructure changes, the conversation is about efficacy, not whether it fits a pre-approved vendor list. 18-staff MSP, financially stable, zero private equity ownership. We make technical investments based on operational merit, not quarterly EBITDA targets. Genuine progression: You're joining as we scale from 18 to 40 staff over 24 months. We are looking for rock stars to take the lead on this exciting journey. We promote based on technical capability and leadership demonstration, not tenure. IND/LET Call Steve Hill on (phone number removed)

13/03/2026

Full time

Job Description: 3rd Line service desk engineer (MSP) Location: Borehamwood 4 days per week 1 day from home Salary: Up to 60 k per annum Certification budget: £3,(Apply online only)/year Weekly Team lunch: Enjoy a takeaway every single week Quarterly socials: Every 3 months we unwind as a team with various activities and entertainment Birthday leave: Full day off on your actual birthday (or nearest weekday!) Holiday: 22 days Hardware: Specify your own equipment we don't force outdated laptops on technical staff Training: Vendor-led training for NinjaOne, HaloPSA, CIPP formal upskilling budget separate from certification allowance Must have strong managed service provider experience Be the ultimate escalation point for our service desk owning the most complex technical incidents across our diverse SME client base. This isn't about clearing a ticket queue. You'll be architecting solutions whilst mentoring other line engineers through diagnostic methodology they haven't encountered before. Reporting to the Service Desk Manager, you'll define how we approach the technical challenges that determine whether clients renew or leave. MSP 3.0 reality check: We're implementing NinjaOne RMM to operate as a proactive, automation-first MSP rather than reactive break-fix. Your role includes configuring NinjaOne for maximum effectiveness building automated remediation workflows, establishing intelligent alerting thresholds that reduce noise whilst catching real issues, and creating monitoring policies that prevent incidents instead of just logging them. Proactive monitoring, self-healing scripts, predictive maintenance these aren't buzzwords here. They're how we can continue to continue to evolve our business with ever increasing intelligence and automation, using cutting edge MSP tools. Technical stack you'll own: Core MSP platforms: HaloPSA (PSA), NinjaOne RMM (implementing now you'll drive configuration), CIPP (M365 security automation), Hudu (documentation) M365 ecosystem: Full tenant administration, Exchange Online, Intune/Endpoint Manager, Conditional Access, DLP, ATP Infrastructure: Azure AD/Entra ID, hybrid on-prem/cloud, firewalls (vendor-agnostic), network routing/switching, VPN architectures Automation: We build custom solutions, not just copy/paste from forums. Get your API on! Non-negotiable requirements: 3+ years proven 3rd line work in MSP environment M365 administration at expert level built Conditional Access policies, configured Intune device compliance from scratch, troubleshot hybrid Exchange migrations Demonstrable diagnostic methodology articulate how you approach unknown problems systematically Client-facing communication explain technical root causes to non-technical directors without condescension or jargon overload PowerShell competency read, modify, and write scripts for automation and remediation Highly valued (will influence salary positioning): Microsoft certifications (MCSA/MCSE or current role-based equivalents) NinjaOne, Datto RMM, or comparable RMM platform configuration experience Azure infrastructure deployment and management Firewall administration (Fortinet, SonicWall, Draytek, or similar enterprise platforms) Experience building automated monitoring/remediation workflows in RMM environments What differentiates this role: Our CEO has over 25 years enterprise IT leadership background technical decisions aren't overruled by non-technical management. When you propose automated remediation workflows or infrastructure changes, the conversation is about efficacy, not whether it fits a pre-approved vendor list. 18-staff MSP, financially stable, zero private equity ownership. We make technical investments based on operational merit, not quarterly EBITDA targets. Genuine progression: You're joining as we scale from 18 to 40 staff over 24 months. We are looking for rock stars to take the lead on this exciting journey. We promote based on technical capability and leadership demonstration, not tenure. IND/LET Call Steve Hill on (phone number removed)

Head of Oracle Cloud Applications

4Recruitment Services Stevenage, Hertfordshire

Ref: MGCON2820 Location: Stevenage (SG1) Hours: Monday to Friday 9am-5pm Pay: £725 per day via umbrella Duration: Ongoing Contract Long Term Duties The Head of Oracle Cloud Applications is responsible for the delivery, management, and optimisation of all Oracle Fusion (SaaS), PaaS and EPM applications across client Services. This role leads the Oracle Applications team, oversees the outsourced support providers and service performance, and ensures our Oracle platforms remain secure, reliable and aligned to business needs. Service Delivery Management - Coordinate with Senior Stakeholders across multiple business units and coordinate requirements. - Escalation point covering critical issues both technical and operational business incidents within the Oracle platforms. - Oversee incidents, service requests and change management processes. - Perform Audit of both internal and external support activities. - Manage environment strategy and release cycles across all Oracle instances. - Lead quarterly Oracle Cloud updates, patching and deployment activities. - Ensure optimal system performance, security, availability and resilience. - Own and maintain the change control process, including impact assessments. - Manage IT infrastructure refresh cycles with minimal business disruption. - Monitor, manage and optimise Oracle license utilisation and associated costs. - Enable the System Administration team to provide high quality user support. - Maintain robust access controls, permissions, and system security compliance. - Define and enforce governance policies, standards and best practice guidelines. - Ensure all system configuration, process flows and procedures are accurately documented. Outsourced Support Service Management - Manage the relationship and contract performance of the outsourced service provider (Mastek). - Ensure delivery of all contracted services including incident management, enhancements, release management, security monitoring and environment management. - Maintain a consistent reporting cadence and review monthly service reports. - Address performance gaps and raise improvement actions with the Service Delivery Manager. - Audit supplier compliance with Group policies including security and GDPR. Qualifications & Experience - Extensive experience supporting Oracle Cloud Applications (HR, Payroll, Financials, Procurement, Projects, Inventory, PBCS, ARCS, PaaS). - Strong knowledge of Oracle Fusion Cloud hosted solutions. - Experience of working in an ITILv4 compliant organisation. - Experience translating business requirements into technical or functional solutions. - Strong stakeholder management and communication skills at all business levels. - Background working with system implementers or managed service providers. - Experience across the full SDLC and BAU support environment. - Experience in service desk management, SLA/KPI governance, and supplier relationship management. - Commercial experience in contract management and issue resolution. - Strong financial awareness including budgeting and licence management. - Experience of system integrations and business intelligence tools. - Knowledge of information security principles.

13/03/2026

Contractor

Ref: MGCON2820 Location: Stevenage (SG1) Hours: Monday to Friday 9am-5pm Pay: £725 per day via umbrella Duration: Ongoing Contract Long Term Duties The Head of Oracle Cloud Applications is responsible for the delivery, management, and optimisation of all Oracle Fusion (SaaS), PaaS and EPM applications across client Services. This role leads the Oracle Applications team, oversees the outsourced support providers and service performance, and ensures our Oracle platforms remain secure, reliable and aligned to business needs. Service Delivery Management - Coordinate with Senior Stakeholders across multiple business units and coordinate requirements. - Escalation point covering critical issues both technical and operational business incidents within the Oracle platforms. - Oversee incidents, service requests and change management processes. - Perform Audit of both internal and external support activities. - Manage environment strategy and release cycles across all Oracle instances. - Lead quarterly Oracle Cloud updates, patching and deployment activities. - Ensure optimal system performance, security, availability and resilience. - Own and maintain the change control process, including impact assessments. - Manage IT infrastructure refresh cycles with minimal business disruption. - Monitor, manage and optimise Oracle license utilisation and associated costs. - Enable the System Administration team to provide high quality user support. - Maintain robust access controls, permissions, and system security compliance. - Define and enforce governance policies, standards and best practice guidelines. - Ensure all system configuration, process flows and procedures are accurately documented. Outsourced Support Service Management - Manage the relationship and contract performance of the outsourced service provider (Mastek). - Ensure delivery of all contracted services including incident management, enhancements, release management, security monitoring and environment management. - Maintain a consistent reporting cadence and review monthly service reports. - Address performance gaps and raise improvement actions with the Service Delivery Manager. - Audit supplier compliance with Group policies including security and GDPR. Qualifications & Experience - Extensive experience supporting Oracle Cloud Applications (HR, Payroll, Financials, Procurement, Projects, Inventory, PBCS, ARCS, PaaS). - Strong knowledge of Oracle Fusion Cloud hosted solutions. - Experience of working in an ITILv4 compliant organisation. - Experience translating business requirements into technical or functional solutions. - Strong stakeholder management and communication skills at all business levels. - Background working with system implementers or managed service providers. - Experience across the full SDLC and BAU support environment. - Experience in service desk management, SLA/KPI governance, and supplier relationship management. - Commercial experience in contract management and issue resolution. - Strong financial awareness including budgeting and licence management. - Experience of system integrations and business intelligence tools. - Knowledge of information security principles.

Desktop Support Analyst

Picture More Ltd Manchester, Lancashire

Desktop Support Analyst Are you a hands-on IT support professional who enjoys solving problems face-to-face and delivering a first-class service to end users? A leading international professional services organisation is looking for a Deskside Support Analyst to join their Manchester office. This is a newly created role due to increased demand following a recent office move, offering the chance to become a key onsite technical presence within a growing support team. Working closely with senior analysts and the wider infrastructure team, you will provide deskside support across hardware, applications and collaboration technology, while also delivering 2nd line support for the firm's document management platform (iManage). Key details: Location: Manchester Salary: £30,000 - £44,000 Fully onsite role (5 days per week) On-call rota participation after probation Benefits and highlights: Work within a highly professional, technology-driven environment Join a collaborative IT support team delivering high quality service to a global business Exposure to enterprise technology platforms and legal sector systems Opportunity to develop expertise in iManage and enterprise collaboration tools Responsibilities will include: Providing deskside support to users across hardware, software and collaboration platforms Delivering 2nd line support for the iManage document management system Acting as a point of triage for escalated incidents and ensuring issues are investigated correctly Supporting laptop, mobile device and hardware provisioning Troubleshooting AV and meeting room technology Managing service requests and incidents through ServiceNow Supporting Microsoft 365, Teams, Zoom and other collaboration tools Assisting with user onboarding and technology adoption Working closely with senior analysts and other IT teams to resolve complex issues Technology environment includes: Windows 11 Microsoft 365/Office Active Directory Intune & Apple Business Manager ServiceNow MsTeams, Zoom, iManage Work 10 AV and video conferencing technologies We are looking for someone who can demonstrate: Previous IT support experience within a law firm environment Strong experience supporting document management systems, ideally iManage Experience supporting hardware, laptops, mobile devices and AV technology Excellent communication skills and the ability to work with users at all levels Strong troubleshooting and problem-solving ability A proactive and customer-focused approach to support If you are looking to take the next step in your IT support career within a professional services environment, we would love to hear from you. Apply now to find out more about this opportunity and how your experience could make an impact. Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued and respected. We encourage applications from candidates of all backgrounds.

13/03/2026

Full time

Desktop Support Analyst Are you a hands-on IT support professional who enjoys solving problems face-to-face and delivering a first-class service to end users? A leading international professional services organisation is looking for a Deskside Support Analyst to join their Manchester office. This is a newly created role due to increased demand following a recent office move, offering the chance to become a key onsite technical presence within a growing support team. Working closely with senior analysts and the wider infrastructure team, you will provide deskside support across hardware, applications and collaboration technology, while also delivering 2nd line support for the firm's document management platform (iManage). Key details: Location: Manchester Salary: £30,000 - £44,000 Fully onsite role (5 days per week) On-call rota participation after probation Benefits and highlights: Work within a highly professional, technology-driven environment Join a collaborative IT support team delivering high quality service to a global business Exposure to enterprise technology platforms and legal sector systems Opportunity to develop expertise in iManage and enterprise collaboration tools Responsibilities will include: Providing deskside support to users across hardware, software and collaboration platforms Delivering 2nd line support for the iManage document management system Acting as a point of triage for escalated incidents and ensuring issues are investigated correctly Supporting laptop, mobile device and hardware provisioning Troubleshooting AV and meeting room technology Managing service requests and incidents through ServiceNow Supporting Microsoft 365, Teams, Zoom and other collaboration tools Assisting with user onboarding and technology adoption Working closely with senior analysts and other IT teams to resolve complex issues Technology environment includes: Windows 11 Microsoft 365/Office Active Directory Intune & Apple Business Manager ServiceNow MsTeams, Zoom, iManage Work 10 AV and video conferencing technologies We are looking for someone who can demonstrate: Previous IT support experience within a law firm environment Strong experience supporting document management systems, ideally iManage Experience supporting hardware, laptops, mobile devices and AV technology Excellent communication skills and the ability to work with users at all levels Strong troubleshooting and problem-solving ability A proactive and customer-focused approach to support If you are looking to take the next step in your IT support career within a professional services environment, we would love to hear from you. Apply now to find out more about this opportunity and how your experience could make an impact. Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued and respected. We encourage applications from candidates of all backgrounds.

Power Platform Technical Architect

ARM

Power Platform Technical Architect 3-Month contract - Inside IR35 - up to 650 per day London based - hybrid working - 2/3 days on site Insurance sector Roles & Responsibilities Define end-to-end architecture for solutions built on Power Platform (Power Apps, Power Automate, Power BI). Design scalable, secure, and high-performance solutions aligned with Microsoft best practices. Architect integrations with Microsoft 365, Dynamics 365, Azure services, Dataverse, and third-party systems. Establish solution patterns, reusable components, and reference architectures TOGAF or similar qualification Develop and implement Power Platform governance frameworks (environment strategy, DLP policies, security model). Skills & Experience 7+ years of IT experience, with 3+ years focused on Microsoft Power Platform. Deep expertise in: - Power Apps (Canvas & Model-Driven Apps) - Power Automate (Cloud & Desktop flows) - Power BI - Dataverse - Power Platform governance & security Strong understanding of: - Azure services (Azure Functions, Logic Apps, API Management, Service Bus) - Microsoft 365 ecosystem - REST APIs and custom connectors - Identity & access management (Azure AD / Entra ID) - Experience implementing ALM using Azure DevOps or GitHub. - API integration to external systems Domain Knowledge: - Knowledge of Insurance domain and specialty insurance - Underwriting workbench or similar experience desirable - Knowledge of Policy Admin, Claims platform integration - Strong knowledge of solution architecture patterns and integration design. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

13/03/2026

Contractor

Power Platform Technical Architect 3-Month contract - Inside IR35 - up to 650 per day London based - hybrid working - 2/3 days on site Insurance sector Roles & Responsibilities Define end-to-end architecture for solutions built on Power Platform (Power Apps, Power Automate, Power BI). Design scalable, secure, and high-performance solutions aligned with Microsoft best practices. Architect integrations with Microsoft 365, Dynamics 365, Azure services, Dataverse, and third-party systems. Establish solution patterns, reusable components, and reference architectures TOGAF or similar qualification Develop and implement Power Platform governance frameworks (environment strategy, DLP policies, security model). Skills & Experience 7+ years of IT experience, with 3+ years focused on Microsoft Power Platform. Deep expertise in: - Power Apps (Canvas & Model-Driven Apps) - Power Automate (Cloud & Desktop flows) - Power BI - Dataverse - Power Platform governance & security Strong understanding of: - Azure services (Azure Functions, Logic Apps, API Management, Service Bus) - Microsoft 365 ecosystem - REST APIs and custom connectors - Identity & access management (Azure AD / Entra ID) - Experience implementing ALM using Azure DevOps or GitHub. - API integration to external systems Domain Knowledge: - Knowledge of Insurance domain and specialty insurance - Underwriting workbench or similar experience desirable - Knowledge of Policy Admin, Claims platform integration - Strong knowledge of solution architecture patterns and integration design. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

In Plant ICT Engineer

RoboPharma Stoke-on-trent, Staffordshire

In Plant ICT Engineer - Pharmacy Automation Are you the flexible Software Engineer who is energized by on-site customer ICT support? Position As an In Plant Software Engineer the most important part of your role is to provide service to our customer in accordance with the SLA'S. Together with your colleagues you provide flexible support to our customer. You'll be dealing directly with on-site support, service, telephone help desk and troubleshooting. In this position you are responsible for the onsite support and continuous improvement for the RoboPharma Central Filling site in Stoke-on-Trent. You'll be reporting weekly and monthly to the Service & Support manager and our customer. Company profile RoboPharma is the international market leader in pharmacy automation technology and solutions for processing large volumes of prescriptions. RoboPharma streamlines the workflow of virtually every pharmacy with uniquely flexible systems, custom-designed to automate 90% of the packaging produced by pharmaceutical companies. At our location in The Netherlands and the UK, we work with a dedicated team that is enthusiastic and dedicated to our machines. In doing so, we contribute to a world in which all medication is dispensed to patients accurately, on time, and efficiently. Responsibillities On-site support, service, telephone helpdesk, troubleshooting; Giving training and advice to users how to work with and how to maintain the products; Production of documentation, user manuals, validation documents, etc.; To act as a bridge between our UK client and RoboPharma in the Netherlands; Focus on continuous improvement fort he RoboPharma Central Filling site in Stoke-on-Trent. Expectations In order to guarantee the continuity of the systems at our customers, you need to be available outside of regular working hours, for helping our customers when they need us. We therefore expect you to have a flexible and customer-focused mindset. Your working hours are mainly on Monday to Friday. Within the service team you jointly share the responsibility to ensure availability for our customer. As a team you ensure that we are available between 06.00 a.m. and 10.00 p.m. You can arrange your working week flexibly, as long as availability for the customer is guaranteed. Your basic salary is based on a 40 hours work week. All hours worked above your contract hours (40) will be paid as overtime. We're looking for someone who is representative and has experience working as an ICT Hardware and Software engineer. For this position it is necessary that you live in region Stoke-on-Trent where a major high tech automation is implemented.

13/03/2026

Full time

In Plant ICT Engineer - Pharmacy Automation Are you the flexible Software Engineer who is energized by on-site customer ICT support? Position As an In Plant Software Engineer the most important part of your role is to provide service to our customer in accordance with the SLA'S. Together with your colleagues you provide flexible support to our customer. You'll be dealing directly with on-site support, service, telephone help desk and troubleshooting. In this position you are responsible for the onsite support and continuous improvement for the RoboPharma Central Filling site in Stoke-on-Trent. You'll be reporting weekly and monthly to the Service & Support manager and our customer. Company profile RoboPharma is the international market leader in pharmacy automation technology and solutions for processing large volumes of prescriptions. RoboPharma streamlines the workflow of virtually every pharmacy with uniquely flexible systems, custom-designed to automate 90% of the packaging produced by pharmaceutical companies. At our location in The Netherlands and the UK, we work with a dedicated team that is enthusiastic and dedicated to our machines. In doing so, we contribute to a world in which all medication is dispensed to patients accurately, on time, and efficiently. Responsibillities On-site support, service, telephone helpdesk, troubleshooting; Giving training and advice to users how to work with and how to maintain the products; Production of documentation, user manuals, validation documents, etc.; To act as a bridge between our UK client and RoboPharma in the Netherlands; Focus on continuous improvement fort he RoboPharma Central Filling site in Stoke-on-Trent. Expectations In order to guarantee the continuity of the systems at our customers, you need to be available outside of regular working hours, for helping our customers when they need us. We therefore expect you to have a flexible and customer-focused mindset. Your working hours are mainly on Monday to Friday. Within the service team you jointly share the responsibility to ensure availability for our customer. As a team you ensure that we are available between 06.00 a.m. and 10.00 p.m. You can arrange your working week flexibly, as long as availability for the customer is guaranteed. Your basic salary is based on a 40 hours work week. All hours worked above your contract hours (40) will be paid as overtime. We're looking for someone who is representative and has experience working as an ICT Hardware and Software engineer. For this position it is necessary that you live in region Stoke-on-Trent where a major high tech automation is implemented.

Desktop Support Analyst / 2nd Line Support Analyst

DGH Recruitment Ltd City, Manchester

Desktop Support Analyst / 2nd Line Support Analyst A fantastic opportunity has arisen for an Desktop Support Analyst / 2nd Line Support Analyst to join our Manchester based global law firm on a permanent basis. Desktop Support Analyst / 2nd Line Support Analyst Key Responsibilities: Providing a professional and consistent level of Technology support to all staff Responding to incoming incidents and requests at first point of contact reported via all mediums Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a set Service Level Agreement Maintaining and updating incidents and requests in your own as well as the Service Desk ticket queues Alerting Senior Analysts and Managers of reoccurring incidents and potential issues Keeping customers apprised and updated Escalating problems to the senior team members and third-party suppliers where necessary Desktop Support Analyst / 2nd Line Support Analyst Attributes/Skills: Experience working within a legal environment is essential Knowledge of Windows 10 and Microsoft Office 365 Understanding of PC Hardware and operating systems Awareness of using Active Directory Experience of logging tickets in ITSM call logging software Desktop Support Analyst / 2nd Line Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

13/03/2026

Full time

Desktop Support Analyst / 2nd Line Support Analyst A fantastic opportunity has arisen for an Desktop Support Analyst / 2nd Line Support Analyst to join our Manchester based global law firm on a permanent basis. Desktop Support Analyst / 2nd Line Support Analyst Key Responsibilities: Providing a professional and consistent level of Technology support to all staff Responding to incoming incidents and requests at first point of contact reported via all mediums Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a set Service Level Agreement Maintaining and updating incidents and requests in your own as well as the Service Desk ticket queues Alerting Senior Analysts and Managers of reoccurring incidents and potential issues Keeping customers apprised and updated Escalating problems to the senior team members and third-party suppliers where necessary Desktop Support Analyst / 2nd Line Support Analyst Attributes/Skills: Experience working within a legal environment is essential Knowledge of Windows 10 and Microsoft Office 365 Understanding of PC Hardware and operating systems Awareness of using Active Directory Experience of logging tickets in ITSM call logging software Desktop Support Analyst / 2nd Line Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

IT Technician

Hays Specialist Recruitment Sheffield, Yorkshire

Your new company A multi-academy trust in Yorkshire has approached Hays with an exciting opportunity for an IT technician to provide support to a high school based in Sheffied. This is a permanent, Full time role offering variety, responsibility, and the opportunity to work across multiple educational settings. This role will be based onsite 5 days a week. Your new role As an IT Technician, you'll play a key role in ensuring the smooth running of ICT systems across multiple school sites. Reporting to the IT Network Manager and working within a supportive team, you will: Maintain and support the ICT network, hardware and software. Assist staff and students with day-to-day technical issues, ensuring efficient and customer-focused service. Contribute to ICT development projects, helping to optimise system performance and introduce new technologies. Manage and update inventories, helpdesk tickets, and documentation. Install, configure and maintain ICT equipment, following best practice and regulatory standards. Support training, integration of systems and ongoing digital development across the organisation. What you'll need to succeed To excel in this role, you will need: Experience supporting IT networks in a busy, multi-user environment. Strong working knowledge of Windows 11, Microsoft 365 and a range of hardware devices (PCs, laptops, tablets). Understanding of networking fundamentals such as DNS, DHCP, Active Directory and Group Policy. Experience using a helpdesk system and providing high-quality technical support. Excellent communication skills and the ability to work effectively as part of a team. A proactive, customer-focused approach with the ability to problem-solve and learn new skills. A commitment to safeguarding and supporting young people. What you'll get in return In return, you'll be part of a supportive and friendly team that values professional growth and collaboration. Benefits include: Opportunities for training, development and career progression within a growing organisation. A positive working environment that promotes innovation and teamwork. Competitive salary £26400- £28598 per annum and pension scheme. Free car parking Supportive and friendly staff and leadership team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

12/03/2026

Full time

Your new company A multi-academy trust in Yorkshire has approached Hays with an exciting opportunity for an IT technician to provide support to a high school based in Sheffied. This is a permanent, Full time role offering variety, responsibility, and the opportunity to work across multiple educational settings. This role will be based onsite 5 days a week. Your new role As an IT Technician, you'll play a key role in ensuring the smooth running of ICT systems across multiple school sites. Reporting to the IT Network Manager and working within a supportive team, you will: Maintain and support the ICT network, hardware and software. Assist staff and students with day-to-day technical issues, ensuring efficient and customer-focused service. Contribute to ICT development projects, helping to optimise system performance and introduce new technologies. Manage and update inventories, helpdesk tickets, and documentation. Install, configure and maintain ICT equipment, following best practice and regulatory standards. Support training, integration of systems and ongoing digital development across the organisation. What you'll need to succeed To excel in this role, you will need: Experience supporting IT networks in a busy, multi-user environment. Strong working knowledge of Windows 11, Microsoft 365 and a range of hardware devices (PCs, laptops, tablets). Understanding of networking fundamentals such as DNS, DHCP, Active Directory and Group Policy. Experience using a helpdesk system and providing high-quality technical support. Excellent communication skills and the ability to work effectively as part of a team. A proactive, customer-focused approach with the ability to problem-solve and learn new skills. A commitment to safeguarding and supporting young people. What you'll get in return In return, you'll be part of a supportive and friendly team that values professional growth and collaboration. Benefits include: Opportunities for training, development and career progression within a growing organisation. A positive working environment that promotes innovation and teamwork. Competitive salary £26400- £28598 per annum and pension scheme. Free car parking Supportive and friendly staff and leadership team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

C# Software Developer

Automation Experts Ltd Oldham, Lancashire

A fantastic opportunity has arisen for a C# Software Developer to join a market-leading machine manufacturer. With a global client base and a strong order book, this organisation is seeking a skilled Engineer to help drive their continued success. If you're looking to take your engineering career to the next level, apply now and join this dynamic team! C# Software Developer £45-55k + Pension, Health Insurance, DIS, 25 Days Holiday, BUPA Manchester Ref: 25246 C# Software Developer - The Role: Design, develop and maintain applications using C# and .NET for real-time machinery control systems Collaborate with product managers, engineers and developers to deliver high-quality software solutions Write clean, efficient and well-structured code following industry best practices Conduct code reviews and provide constructive technical feedback to maintain development standards Troubleshoot, debug and optimise existing software applications Implement and maintain unit tests to ensure software reliability and performance Contribute to continuous improvement by researching and suggesting new technologies and solutions Support retrofit projects for existing machinery and control systems Carry out diagnostics, fault finding and software support on customer machines worldwide Travel internationally to customer sites to support installations, troubleshooting and upgrades C# Software Developer - The Person: Proven experience developing software using C# Strong knowledge of .NET Core and/or .NET Framework Experience developing desktop applications using WPF Familiarity with SQL databases such as MS SQL Server or PostgreSQL Understanding of software design principles and patterns (SOLID) Experience using version control systems such as Git Strong problem-solving and analytical skills Excellent communication and teamwork abilities Ability to manage multiple priorities and work independently Willingness to travel internationally to support customer sites Desirable Skills: Experience with industrial vision systems Knowledge of real-time machinery control environments such as PLCs or SCADA Willingness to learn Ladder Logic or SCL for PLC troubleshooting Familiarity with RESTful APIs Exposure to cloud platforms such as Azure or AWS Located in Manchester, this role would be commutable from Bury, Rawtenstall, Rochdale & Bolton. Looking for a job involved with automation, control systems, process control or systems integration? Register your details on our website where you will find a full list of live positions where a customised automated search process allows immediate access to new vacancies as they are registered. Free, confidential service. For further information please contact Sharon Hill. AE1

12/03/2026

Full time

A fantastic opportunity has arisen for a C# Software Developer to join a market-leading machine manufacturer. With a global client base and a strong order book, this organisation is seeking a skilled Engineer to help drive their continued success. If you're looking to take your engineering career to the next level, apply now and join this dynamic team! C# Software Developer £45-55k + Pension, Health Insurance, DIS, 25 Days Holiday, BUPA Manchester Ref: 25246 C# Software Developer - The Role: Design, develop and maintain applications using C# and .NET for real-time machinery control systems Collaborate with product managers, engineers and developers to deliver high-quality software solutions Write clean, efficient and well-structured code following industry best practices Conduct code reviews and provide constructive technical feedback to maintain development standards Troubleshoot, debug and optimise existing software applications Implement and maintain unit tests to ensure software reliability and performance Contribute to continuous improvement by researching and suggesting new technologies and solutions Support retrofit projects for existing machinery and control systems Carry out diagnostics, fault finding and software support on customer machines worldwide Travel internationally to customer sites to support installations, troubleshooting and upgrades C# Software Developer - The Person: Proven experience developing software using C# Strong knowledge of .NET Core and/or .NET Framework Experience developing desktop applications using WPF Familiarity with SQL databases such as MS SQL Server or PostgreSQL Understanding of software design principles and patterns (SOLID) Experience using version control systems such as Git Strong problem-solving and analytical skills Excellent communication and teamwork abilities Ability to manage multiple priorities and work independently Willingness to travel internationally to support customer sites Desirable Skills: Experience with industrial vision systems Knowledge of real-time machinery control environments such as PLCs or SCADA Willingness to learn Ladder Logic or SCL for PLC troubleshooting Familiarity with RESTful APIs Exposure to cloud platforms such as Azure or AWS Located in Manchester, this role would be commutable from Bury, Rawtenstall, Rochdale & Bolton. Looking for a job involved with automation, control systems, process control or systems integration? Register your details on our website where you will find a full list of live positions where a customised automated search process allows immediate access to new vacancies as they are registered. Free, confidential service. For further information please contact Sharon Hill. AE1

Service Desk Manager

Proactive Appointments Sevenoaks, Kent

Service Desk Manager Remote options available - EMEA travel required The successful candidate will play a pivotal role in managing a fast-paced Shared Services IT Infrastructure operation across EMEA. This is a highly visible position within the organization - one that requires both technical expertise and strong people leadership. You will directly oversee local support team leaders and their teams across multiple EMEA branch offices, ensuring consistent service excellence while driving best practices and process standardization across regions. The role involves regular and sometimes significant travel within EMEA and offers the opportunity to make a tangible impact in shaping a future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) - process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future-proof the EMEA Service Desk model. Ensure Service-Desk best practice and operational excellence across multiple cultures and geographies. Act as a bridge between business and technology - translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows 10/11 Client Support expertise Personal Attributes Experienced in working within truly international teams Strong soft skills and emotional intelligence Calm under pressure; resilient in high-intensity situations Proactive , pragmatic, and solutions-oriented Outstanding communication skills Flexible, adaptable, and driven Ability to explain complex technical issues in clear, business-friendly terms Service Desk Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

12/03/2026

Full time

Service Desk Manager Remote options available - EMEA travel required The successful candidate will play a pivotal role in managing a fast-paced Shared Services IT Infrastructure operation across EMEA. This is a highly visible position within the organization - one that requires both technical expertise and strong people leadership. You will directly oversee local support team leaders and their teams across multiple EMEA branch offices, ensuring consistent service excellence while driving best practices and process standardization across regions. The role involves regular and sometimes significant travel within EMEA and offers the opportunity to make a tangible impact in shaping a future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) - process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future-proof the EMEA Service Desk model. Ensure Service-Desk best practice and operational excellence across multiple cultures and geographies. Act as a bridge between business and technology - translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows 10/11 Client Support expertise Personal Attributes Experienced in working within truly international teams Strong soft skills and emotional intelligence Calm under pressure; resilient in high-intensity situations Proactive , pragmatic, and solutions-oriented Outstanding communication skills Flexible, adaptable, and driven Ability to explain complex technical issues in clear, business-friendly terms Service Desk Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Service Delivery Manager

Syntax Consultancy Ltd City, Leeds

Service Delivery Manager (SC Cleared) ITIL V3 ITIL V4 Leeds (Hybrid) 6 Month Contract to £425-£450/day (Inside IR35) Service Delivery Manager needed with SC Security Clearance preferred , Proven experience leading an IT helpdesk or support service, driving KPI and SLA achievement. 6 Month Contract based in Central Leeds (Hybrid). Start ASAP in Feb/March 2026. Hybrid Working - 3 days/week remote (WFH), and 2 days/week working on-site from the Leeds office. Occasional travel Manchester. Day Shift with participation in an on-call rota for Major Incident Management. A chance to work with a leading global IT and Digital transformation business specialising in Government projects: Experienced Service Delivery Manager / Service Management role Service Management expert across Incident, Problem, Change, Risk, Service Performance & Reporting, Service Level Management, Service Process Improvement, Service Continuity, and Availability Management. Proven experience leading an IT helpdesk or support service, driving KPI and SLA achievement. Strong customer-service orientation with a pragmatic problem-solving approach. Proven advocate and practitioner of ITIL best-practice processes. Familiarity with Experience in ITIL or other service management frameworks. ITIL V3 required and ITIL V4 preferred. Hands-on experience with ITSM / helpdesk tooling (e.g. ServiceNow) Also provide on-call Major Incident Management cover, ensuring rapid coordination, clear communications and effective resolution. Deliver service reporting, including performance, SLA compliance, risks, issues, and improvement initiatives. Support knowledge transfer and offboarding of the core Technical Service Desk (TSD) team where required as part of insourcing. Apply ITIL best practice across helpdesk and support services, ensuring consistency, governance, and continual improvement. Ensure technical solutions continue to meet business requirements throughout the service lifecycle. Oversee the end-to-end service lifecycle, including service support, delivery, and transition activities. Desirable: Experience in Major Incident Management, Incident Management, and Service Transition Strongly desirable SC Security Clearance used on a project within the past 12 Months.

12/03/2026

Contractor

Service Delivery Manager (SC Cleared) ITIL V3 ITIL V4 Leeds (Hybrid) 6 Month Contract to £425-£450/day (Inside IR35) Service Delivery Manager needed with SC Security Clearance preferred , Proven experience leading an IT helpdesk or support service, driving KPI and SLA achievement. 6 Month Contract based in Central Leeds (Hybrid). Start ASAP in Feb/March 2026. Hybrid Working - 3 days/week remote (WFH), and 2 days/week working on-site from the Leeds office. Occasional travel Manchester. Day Shift with participation in an on-call rota for Major Incident Management. A chance to work with a leading global IT and Digital transformation business specialising in Government projects: Experienced Service Delivery Manager / Service Management role Service Management expert across Incident, Problem, Change, Risk, Service Performance & Reporting, Service Level Management, Service Process Improvement, Service Continuity, and Availability Management. Proven experience leading an IT helpdesk or support service, driving KPI and SLA achievement. Strong customer-service orientation with a pragmatic problem-solving approach. Proven advocate and practitioner of ITIL best-practice processes. Familiarity with Experience in ITIL or other service management frameworks. ITIL V3 required and ITIL V4 preferred. Hands-on experience with ITSM / helpdesk tooling (e.g. ServiceNow) Also provide on-call Major Incident Management cover, ensuring rapid coordination, clear communications and effective resolution. Deliver service reporting, including performance, SLA compliance, risks, issues, and improvement initiatives. Support knowledge transfer and offboarding of the core Technical Service Desk (TSD) team where required as part of insourcing. Apply ITIL best practice across helpdesk and support services, ensuring consistency, governance, and continual improvement. Ensure technical solutions continue to meet business requirements throughout the service lifecycle. Oversee the end-to-end service lifecycle, including service support, delivery, and transition activities. Desirable: Experience in Major Incident Management, Incident Management, and Service Transition Strongly desirable SC Security Clearance used on a project within the past 12 Months.

Lead Problem Manager

Hays Specialist Recruitment Manchester, Lancashire

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week? We're looking for a Lead Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end-user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root-cause analysis and long-term issue eradication. Customer-centric mindset with great communication skills (in-person, phone, email, chat). Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance. In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

12/03/2026

Full time

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week? We're looking for a Lead Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end-user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root-cause analysis and long-term issue eradication. Customer-centric mindset with great communication skills (in-person, phone, email, chat). Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance. In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Cloud Infrastructure Manager

Integral Recruitment Ltd Epsom, Surrey

Cloud Infrastructure Manager Epsom, Surrey, KT17 £70,000 - £80,000 plus a bonus, generous pension and lots more We are working with a highly respected financial services organisation, seeking an experienced Cloud Infrastructure Manager to lead the design, delivery and ongoing management of their cloud and hybrid infrastructure estate. This is a pivotal leadership role, combining hands-on technical expertise with people management and strategic planning. You will take ownership of the full cloud lifecycle across Azure, ensuring resilience, security, performance and cost-effectiveness, while developing and mentoring a high-performing infrastructure team. The Cloud Infrastructure Manager Role: You will be responsible for the planning, build, operation and lifecycle management of cloud infrastructure and related services, with a strong focus on Azure. Key responsibilities include: Deployment, configuration and ongoing administration of Azure services Ownership of Azure tenancy, security controls, DLP and MFA Producing Low Level Design (LLD) documentation for new and evolving solutions Migration of legacy on-premise systems to Azure SQL infrastructure administration across on-prem and cloud environments Capacity planning, disaster recovery and Azure Site Recovery testing Storage lifecycle management (Blob, Files, SharePoint, OneDrive) Backup strategy ownership (including monitoring, escalation, reporting and optimisation) Infrastructure monitoring and integration with security and operational platforms Maintaining CMDB accuracy and infrastructure diagrams Supporting the Service Desk with complex incidents and escalations Working closely with Solution Architects and Change Management to deliver secure, well-governed change Managing transitional physical and virtual server and networking platforms Producing operational and cost management information for senior stakeholders Leading, mentoring and developing the infrastructure team, including performance management and objective setting Establishing and maintaining technical standards, policies and procedures Skills & Experience Required: Essential: Proven experience in a regulated environment Strong Azure administration background (certifications highly desirable) Cloud networking, firewalls and security architecture Microsoft 365 Enterprise (Exchange Online, SharePoint Online) Windows Server administration Azure Disaster Recovery and Business Continuity VDI platforms (Azure Virtual Desktop, VMware ESX, Horizon) Backup technologies (Veeam Backup & Replication, Azure, Microsoft 365, Data Cloud Vault) Platform security, DLP and MFA Infrastructure monitoring and alerting tools Low-level cloud design and solution architecture Excellent communication, stakeholder engagement and leadership skills Demonstrable people management and team development experience Proactive, detail-driven and solutions-focused mindset Desirable: Infrastructure as Code (Terraform, ARM, Azure DevOps) Cloud security frameworks and policy definition SQL Server administration Working knowledge of AWS Experience with Pluralsight skills and sandbox environments Why Apply? This is a rare opportunity to step into a highly influential role where you will shape cloud strategy, modernise infrastructure and build a best-in-class cloud operations function. You ll work with cutting-edge Microsoft technologies, lead a talented technical team and play a key part in the organisation s digital transformation journey. If you are a technically strong Cloud Infrastructure Manager who enjoys balancing strategy, delivery and people leadership, this role offers genuine scope, challenge and progression. Integral Recruitment are acting as an employment agency in regard to this advertisement.

12/03/2026

Full time

Cloud Infrastructure Manager Epsom, Surrey, KT17 £70,000 - £80,000 plus a bonus, generous pension and lots more We are working with a highly respected financial services organisation, seeking an experienced Cloud Infrastructure Manager to lead the design, delivery and ongoing management of their cloud and hybrid infrastructure estate. This is a pivotal leadership role, combining hands-on technical expertise with people management and strategic planning. You will take ownership of the full cloud lifecycle across Azure, ensuring resilience, security, performance and cost-effectiveness, while developing and mentoring a high-performing infrastructure team. The Cloud Infrastructure Manager Role: You will be responsible for the planning, build, operation and lifecycle management of cloud infrastructure and related services, with a strong focus on Azure. Key responsibilities include: Deployment, configuration and ongoing administration of Azure services Ownership of Azure tenancy, security controls, DLP and MFA Producing Low Level Design (LLD) documentation for new and evolving solutions Migration of legacy on-premise systems to Azure SQL infrastructure administration across on-prem and cloud environments Capacity planning, disaster recovery and Azure Site Recovery testing Storage lifecycle management (Blob, Files, SharePoint, OneDrive) Backup strategy ownership (including monitoring, escalation, reporting and optimisation) Infrastructure monitoring and integration with security and operational platforms Maintaining CMDB accuracy and infrastructure diagrams Supporting the Service Desk with complex incidents and escalations Working closely with Solution Architects and Change Management to deliver secure, well-governed change Managing transitional physical and virtual server and networking platforms Producing operational and cost management information for senior stakeholders Leading, mentoring and developing the infrastructure team, including performance management and objective setting Establishing and maintaining technical standards, policies and procedures Skills & Experience Required: Essential: Proven experience in a regulated environment Strong Azure administration background (certifications highly desirable) Cloud networking, firewalls and security architecture Microsoft 365 Enterprise (Exchange Online, SharePoint Online) Windows Server administration Azure Disaster Recovery and Business Continuity VDI platforms (Azure Virtual Desktop, VMware ESX, Horizon) Backup technologies (Veeam Backup & Replication, Azure, Microsoft 365, Data Cloud Vault) Platform security, DLP and MFA Infrastructure monitoring and alerting tools Low-level cloud design and solution architecture Excellent communication, stakeholder engagement and leadership skills Demonstrable people management and team development experience Proactive, detail-driven and solutions-focused mindset Desirable: Infrastructure as Code (Terraform, ARM, Azure DevOps) Cloud security frameworks and policy definition SQL Server administration Working knowledge of AWS Experience with Pluralsight skills and sandbox environments Why Apply? This is a rare opportunity to step into a highly influential role where you will shape cloud strategy, modernise infrastructure and build a best-in-class cloud operations function. You ll work with cutting-edge Microsoft technologies, lead a talented technical team and play a key part in the organisation s digital transformation journey. If you are a technically strong Cloud Infrastructure Manager who enjoys balancing strategy, delivery and people leadership, this role offers genuine scope, challenge and progression. Integral Recruitment are acting as an employment agency in regard to this advertisement.

SC Cleared Service Desk Administrator - On Premise in Oxford - Inside IR35

Leysen Associates Oxford, Oxfordshire

SC cleared Service Desk System Admin Location: 5 days per week on site in Oxfordshire Duration: 6-9 months IR35: Inside Rate: close to £200/day This role will report to the IT Operations Manager role Start date: ASAP Skills/knowledge required: System Administration Knowledge of MS Entra Extensive knowledge of JML Extensive knowledge of Ivanti Neurons ITSM Manage ad-ons Access requirements/requests Call Management Service Desk experience On Cloud SaaS experience

11/03/2026

Contractor

SC cleared Service Desk System Admin Location: 5 days per week on site in Oxfordshire Duration: 6-9 months IR35: Inside Rate: close to £200/day This role will report to the IT Operations Manager role Start date: ASAP Skills/knowledge required: System Administration Knowledge of MS Entra Extensive knowledge of JML Extensive knowledge of Ivanti Neurons ITSM Manage ad-ons Access requirements/requests Call Management Service Desk experience On Cloud SaaS experience

Senior Java Developer

Reed Technology City, London

Senior Java Developer Location: London (Hybrid - 3 days in office) Role Overview We are seeking a highly skilled Senior Java Developer to join the eFX Algo IT team as a Subject Matter Expert (SME) in low latency trading systems. This is a hands-on development role focused on building and enhancing pricing, hedging, and market connectivity systems for the eFX trading desk. You'll be working in a fast-paced, front-office environment, collaborating closely with developers, business analysts, project managers, and QA teams. This role demands deep technical expertise in Java , particularly in low latency environments , and a strong understanding of FX trading systems . You'll be expected to contribute to all phases of the software development lifecycle, from design and prototyping to deployment and support. Key Responsibilities Design and develop high-performance, low-latency Java applications for pricing, hedging, and market connectivity. Collaborate with Front Office and IT teams to gather requirements and deliver analytics and trading solutions that directly impact P&L. Rapidly prototype solutions in an agile environment with evolving priorities. Participate in sprint planning, estimation, and provide regular updates to project managers. Create and maintain technical documentation including design specs, functional requirements, and unit tests. Provide third-line support and technical assistance to production support teams. Participate in software releases, which may occasionally occur outside regular working hours. Ensure compliance with internal policies and regulatory requirements, including financial crime prevention and mandatory training. Required Skills & Experience Technical Expertise Strong proficiency in Java , including: Multithreading Low latency techniques Garbage collection optimization Performance monitoring and metrics design Solid understanding of Linux/UNIX operating systems Experience with real-time, mission-critical systems Familiarity with networking tools (e.g., Wireshark), Solace , and 10GbE multicast Knowledge of FIX protocol and other market connectivity standards Domain Knowledge Front-office experience in FX trading or quantitative finance Understanding of pricing algorithms , dynamic spreading , and FX ECNs FX Options knowledge is a plus Methodologies & Collaboration Experience with Agile, Scrum, or Kanban delivery frameworks Strong communication skills with the ability to liaise between IT and trading desks Production stability mindset and ability to work with infrastructure and support teams Qualifications Bachelor's degree (or equivalent) in Computer Science, Mathematics, Physics, or Engineering Postgraduate qualifications in advanced computing or statistical disciplines are desirable Competencies & Values Ability to quickly learn and apply new technologies Proactive in contributing ideas and innovations to the team Commitment to transparency, accountability, excellence, and client service quality

11/03/2026

Full time

Senior Java Developer Location: London (Hybrid - 3 days in office) Role Overview We are seeking a highly skilled Senior Java Developer to join the eFX Algo IT team as a Subject Matter Expert (SME) in low latency trading systems. This is a hands-on development role focused on building and enhancing pricing, hedging, and market connectivity systems for the eFX trading desk. You'll be working in a fast-paced, front-office environment, collaborating closely with developers, business analysts, project managers, and QA teams. This role demands deep technical expertise in Java , particularly in low latency environments , and a strong understanding of FX trading systems . You'll be expected to contribute to all phases of the software development lifecycle, from design and prototyping to deployment and support. Key Responsibilities Design and develop high-performance, low-latency Java applications for pricing, hedging, and market connectivity. Collaborate with Front Office and IT teams to gather requirements and deliver analytics and trading solutions that directly impact P&L. Rapidly prototype solutions in an agile environment with evolving priorities. Participate in sprint planning, estimation, and provide regular updates to project managers. Create and maintain technical documentation including design specs, functional requirements, and unit tests. Provide third-line support and technical assistance to production support teams. Participate in software releases, which may occasionally occur outside regular working hours. Ensure compliance with internal policies and regulatory requirements, including financial crime prevention and mandatory training. Required Skills & Experience Technical Expertise Strong proficiency in Java , including: Multithreading Low latency techniques Garbage collection optimization Performance monitoring and metrics design Solid understanding of Linux/UNIX operating systems Experience with real-time, mission-critical systems Familiarity with networking tools (e.g., Wireshark), Solace , and 10GbE multicast Knowledge of FIX protocol and other market connectivity standards Domain Knowledge Front-office experience in FX trading or quantitative finance Understanding of pricing algorithms , dynamic spreading , and FX ECNs FX Options knowledge is a plus Methodologies & Collaboration Experience with Agile, Scrum, or Kanban delivery frameworks Strong communication skills with the ability to liaise between IT and trading desks Production stability mindset and ability to work with infrastructure and support teams Qualifications Bachelor's degree (or equivalent) in Computer Science, Mathematics, Physics, or Engineering Postgraduate qualifications in advanced computing or statistical disciplines are desirable Competencies & Values Ability to quickly learn and apply new technologies Proactive in contributing ideas and innovations to the team Commitment to transparency, accountability, excellence, and client service quality

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