Information Security & SOC Consultant Based: Field-based, predominantly in the London area Type: Full-time Salary: £70-80k Eligibility: You must be eligible to work in the UK About the Role As the Smartdesc Information Security Consultant, you will be working with the Information Security team and technical delivery team to deliver security solutions to our customers. You will work with Smartdesc customers providing strategic Information Security guidance, support and roadmaps, driving continuous improvement in their security posture. This will include identifying and overseeing a variety of security projects, including helping our customers to implement security controls, assessing against industry good practice, creating assessment reports to deliver to Senior Leadership Teams and improving organisations security position. The role offers a wide range of work, from strategic Information Security governance and risk management to guiding our non-profit customers to get best value from the Microsoft Business Premium, E3 and E5 security offerings. You will also need to be confident presenting security information at all levels, from part time volunteers to boards. This role will be customer facing requiring a keen eye for detail and proven ability of delivering Information Security good practice. Responsibilities Identifying steps that organisations need to take to improve their security position and creating roadmaps for continuous improvement, often maximising the use of existing Microsoft licensing and supporting them through the process. Alignment of good practice frameworks and standards such as Cyber Essentials, NCSC CAF and ISO 27001. Ownership or oversight of key Information Security processes and procedures. Ownership of the Smartdesc MDR management service. Implementation and ownership of Information Security Risk Management programmes. Identifying and managing remediation actions to reduce risks. Ownership or oversight of Information Security Policies. Development and implementation of general and role/function specific Information Security Training and Awareness programmes. Raising, investigating and managing or supporting IT Security incidents ensuring any necessary follow up actions. Providing IT security support to business functions including digital teams, IT infrastructure and IT Service Desk. Development and ownership of the Information Security Internal Audit programmes. Oversight of rolling programmes of security tests, reviews and audits. Writing Information Security reports and delivering the findings to key stakeholders. Key Skills Knowledge and experience with technology, security and DP related compliance, legal & regulatory frameworks and standards, including Cyber Essentials, ISO27001, PCI DSS, OWASP, GDPR etc. Knowledge and experience of the Microsoft stack. Purview experience is beneficial. Ability to demonstrate expert knowledge and understanding of information security good practice. Experience in working with technical and non-technical business personnel at various levels, articulating security risks in a manner appropriate to the stakeholders. Strong attention to detail. Knowledge of Information Security principles and concepts and knowledge of technical security controls. Previous consulting experience to SMEs, non-profits or educational settings would be preferred. A positive can-do attitude and a self-starter who can work under their own initiative. Information Security certifications such as CISSP or CISM are beneficial as are Microsoft certifications especially from the SC series such as the SC-400/401. Benefits Gym membership contribution Health Cash Plan Increased annual leave with length of service Free annual leave on your birthday Length of service bonus Hybrid working Free Will Writing service And more!
26/05/2026
Full time
Information Security & SOC Consultant Based: Field-based, predominantly in the London area Type: Full-time Salary: £70-80k Eligibility: You must be eligible to work in the UK About the Role As the Smartdesc Information Security Consultant, you will be working with the Information Security team and technical delivery team to deliver security solutions to our customers. You will work with Smartdesc customers providing strategic Information Security guidance, support and roadmaps, driving continuous improvement in their security posture. This will include identifying and overseeing a variety of security projects, including helping our customers to implement security controls, assessing against industry good practice, creating assessment reports to deliver to Senior Leadership Teams and improving organisations security position. The role offers a wide range of work, from strategic Information Security governance and risk management to guiding our non-profit customers to get best value from the Microsoft Business Premium, E3 and E5 security offerings. You will also need to be confident presenting security information at all levels, from part time volunteers to boards. This role will be customer facing requiring a keen eye for detail and proven ability of delivering Information Security good practice. Responsibilities Identifying steps that organisations need to take to improve their security position and creating roadmaps for continuous improvement, often maximising the use of existing Microsoft licensing and supporting them through the process. Alignment of good practice frameworks and standards such as Cyber Essentials, NCSC CAF and ISO 27001. Ownership or oversight of key Information Security processes and procedures. Ownership of the Smartdesc MDR management service. Implementation and ownership of Information Security Risk Management programmes. Identifying and managing remediation actions to reduce risks. Ownership or oversight of Information Security Policies. Development and implementation of general and role/function specific Information Security Training and Awareness programmes. Raising, investigating and managing or supporting IT Security incidents ensuring any necessary follow up actions. Providing IT security support to business functions including digital teams, IT infrastructure and IT Service Desk. Development and ownership of the Information Security Internal Audit programmes. Oversight of rolling programmes of security tests, reviews and audits. Writing Information Security reports and delivering the findings to key stakeholders. Key Skills Knowledge and experience with technology, security and DP related compliance, legal & regulatory frameworks and standards, including Cyber Essentials, ISO27001, PCI DSS, OWASP, GDPR etc. Knowledge and experience of the Microsoft stack. Purview experience is beneficial. Ability to demonstrate expert knowledge and understanding of information security good practice. Experience in working with technical and non-technical business personnel at various levels, articulating security risks in a manner appropriate to the stakeholders. Strong attention to detail. Knowledge of Information Security principles and concepts and knowledge of technical security controls. Previous consulting experience to SMEs, non-profits or educational settings would be preferred. A positive can-do attitude and a self-starter who can work under their own initiative. Information Security certifications such as CISSP or CISM are beneficial as are Microsoft certifications especially from the SC series such as the SC-400/401. Benefits Gym membership contribution Health Cash Plan Increased annual leave with length of service Free annual leave on your birthday Length of service bonus Hybrid working Free Will Writing service And more!
Information Technology Manager Company: Boeing Defence United Kingdom LimitedAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to meaningful work within a company that values diversity, equity, and inclusion as core principles. Boeing Defence UK is seeking an experienced and dynamic Information Technology Manager to support our Infrastructure and Application teams.This hybrid role requires attendance at our Bristol offices 2-3 days per week to foster team support and collaboration with internal stakeholders. As a first-line manager, you will oversee multiple teams within BDUK, providing daily guidance and support on technical, procedural, and personnel matters as they arise.Given the sensitive nature of our business, you will ensure strict adherence to governance and controls mandated by our Information Security department, while meeting both Ministry of Defence (MOD) and Boeing corporate compliance requirements. You will act as a trusted business consultant, engaging with a broad range of stakeholders, technical teams, business partners, and architects to ensure IT delivers exceptional service that enables our business operations.As the successful candidate, you will be responsible for managing BDUK applications and systems to meet current and future internal IT demands, ensuring compliance within a global environment. You will be equally confident and professional whether communicating by phone, leading meetings, or working at your desk. We seek an individual who takes pride in delivering outstanding IT service and is comfortable challenging the status quo by asking difficult and complex questions of both teams and the business.Due to Boeing's global footprint, you will be an integral part of our International IT team, collaborating at an enterprise level to drive success across the organisation. Position Responsibilities: Lead, mentor, and manage multiple Infrastructure and Application teams, providing daily operational and technical guidance. Ensure all IT activities comply with Boeing's Information Security policies and meet MOD regulatory requirements. Collaborate with internal stakeholders, including business partners, architects, and technical teams, to align IT services with business objectives. Oversee the management and continuous improvement of BDUK applications and systems to support evolving business needs. Drive adherence to IT governance frameworks, risk management, and compliance controls across all managed teams. Act as a key point of contact for escalations, resolving technical, procedural, and personnel issues promptly and effectively. Facilitate cross-functional collaboration within the global Boeing IT community to share best practices and deliver enterprise-wide solutions. Support change management initiatives and promote a culture of continuous improvement and innovation within the teams. Monitor team performance, conduct regular reviews, and implement development plans to enhance skills and capabilities. Communicate effectively with all levels of the organisation, from technical staff to senior leadership, ensuring transparency and alignment. Basic Qualifications (Required Skills/Experience): Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course "Exploring Leadership." Proven experience managing IT infrastructure and application teams in a complex, regulated environment, preferably within defence or aerospace sectors. Strong knowledge of IT governance, compliance, and security frameworks, including experience with MOD requirements. Demonstrated ability to lead and motivate diverse technical teams, managing both operational and personnel challenges. Experience working in a hybrid environment with effective collaboration across geographically dispersed teams. Excellent stakeholder management skills, with a track record of successful engagement across technical and business functions. Strong problem-solving skills and the confidence to challenge existing processes and drive continuous improvement. Exceptional communication skills, both verbal and written, with the ability to influence at all organisational levels. Preferred Qualifications (Desired Skills/Experience): Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field. Experience with cloud infrastructure and virtualization technologies in a defence or secure environment. Familiarity with Agile and DevOps methodologies and their application in IT service delivery. (Azure ADO) Prior experience working within or alongside UK Ministry of Defence (MOD) or US Department of Defense (DoD) programmes. Security clearance or eligibility to obtain UK Security Clearance (SC) or equivalent. Experience with IT service management tools and platforms commonly used in large enterprises.(ServiceNow) Proven track record of driving digital transformation initiatives within complex organisations. Travel and Onsite Requirements Hybrid working with regular onsite presence in Bristol (2-3 days per week) There may be 60 - 90 days of business travel during the calendar year to support Boeing sites within the region. Work Authorisation This requisition is for a locally hired position in the UK. Candidates must have current legal authorisation to work immediately in the United Kingdom. Boeing will not attempt to obtain Immigration and labour sponsorship for any applicants.Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll. Security Clearance This position requires the ability to obtain a UK security clearance (SC) for which UK residency is required. All information will be checked and verified. Conflict of Interest Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here's a snapshot of what we offer: Competitive salary and annual incentive plans Continuous learning - you'll develop the approach and skills to navigate whatever comes next Success as defined by you - we'll provide the tools and flexibility, so you can make a meaningful impact, your way An inclusive culture - you'll be embraced for who you are and empowered to use your voice to help others find theirs Excellent Adoption and Parental leave options 23 days plus UK public holidays and a Winter Break between Christmas and New Year Pension Plan with up to 10% employer contribution Company paid BUPA Medical Plan Short Term Sickness: 100% pay for the first 26 weeks Long Term Sickness: 66.67% of annual salary from 27th week 6x annual salary life insurance Learning Together Programme to support your on-going personal and career development Access to Boeing's Well Being Programs, tool and incentives Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Security Clearance: This position requires the ability to obtain a security clearance post-start. See job description for details. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Not a Shift Worker (United Kingdom)
25/05/2026
Full time
Information Technology Manager Company: Boeing Defence United Kingdom LimitedAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to meaningful work within a company that values diversity, equity, and inclusion as core principles. Boeing Defence UK is seeking an experienced and dynamic Information Technology Manager to support our Infrastructure and Application teams.This hybrid role requires attendance at our Bristol offices 2-3 days per week to foster team support and collaboration with internal stakeholders. As a first-line manager, you will oversee multiple teams within BDUK, providing daily guidance and support on technical, procedural, and personnel matters as they arise.Given the sensitive nature of our business, you will ensure strict adherence to governance and controls mandated by our Information Security department, while meeting both Ministry of Defence (MOD) and Boeing corporate compliance requirements. You will act as a trusted business consultant, engaging with a broad range of stakeholders, technical teams, business partners, and architects to ensure IT delivers exceptional service that enables our business operations.As the successful candidate, you will be responsible for managing BDUK applications and systems to meet current and future internal IT demands, ensuring compliance within a global environment. You will be equally confident and professional whether communicating by phone, leading meetings, or working at your desk. We seek an individual who takes pride in delivering outstanding IT service and is comfortable challenging the status quo by asking difficult and complex questions of both teams and the business.Due to Boeing's global footprint, you will be an integral part of our International IT team, collaborating at an enterprise level to drive success across the organisation. Position Responsibilities: Lead, mentor, and manage multiple Infrastructure and Application teams, providing daily operational and technical guidance. Ensure all IT activities comply with Boeing's Information Security policies and meet MOD regulatory requirements. Collaborate with internal stakeholders, including business partners, architects, and technical teams, to align IT services with business objectives. Oversee the management and continuous improvement of BDUK applications and systems to support evolving business needs. Drive adherence to IT governance frameworks, risk management, and compliance controls across all managed teams. Act as a key point of contact for escalations, resolving technical, procedural, and personnel issues promptly and effectively. Facilitate cross-functional collaboration within the global Boeing IT community to share best practices and deliver enterprise-wide solutions. Support change management initiatives and promote a culture of continuous improvement and innovation within the teams. Monitor team performance, conduct regular reviews, and implement development plans to enhance skills and capabilities. Communicate effectively with all levels of the organisation, from technical staff to senior leadership, ensuring transparency and alignment. Basic Qualifications (Required Skills/Experience): Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course "Exploring Leadership." Proven experience managing IT infrastructure and application teams in a complex, regulated environment, preferably within defence or aerospace sectors. Strong knowledge of IT governance, compliance, and security frameworks, including experience with MOD requirements. Demonstrated ability to lead and motivate diverse technical teams, managing both operational and personnel challenges. Experience working in a hybrid environment with effective collaboration across geographically dispersed teams. Excellent stakeholder management skills, with a track record of successful engagement across technical and business functions. Strong problem-solving skills and the confidence to challenge existing processes and drive continuous improvement. Exceptional communication skills, both verbal and written, with the ability to influence at all organisational levels. Preferred Qualifications (Desired Skills/Experience): Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field. Experience with cloud infrastructure and virtualization technologies in a defence or secure environment. Familiarity with Agile and DevOps methodologies and their application in IT service delivery. (Azure ADO) Prior experience working within or alongside UK Ministry of Defence (MOD) or US Department of Defense (DoD) programmes. Security clearance or eligibility to obtain UK Security Clearance (SC) or equivalent. Experience with IT service management tools and platforms commonly used in large enterprises.(ServiceNow) Proven track record of driving digital transformation initiatives within complex organisations. Travel and Onsite Requirements Hybrid working with regular onsite presence in Bristol (2-3 days per week) There may be 60 - 90 days of business travel during the calendar year to support Boeing sites within the region. Work Authorisation This requisition is for a locally hired position in the UK. Candidates must have current legal authorisation to work immediately in the United Kingdom. Boeing will not attempt to obtain Immigration and labour sponsorship for any applicants.Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll. Security Clearance This position requires the ability to obtain a UK security clearance (SC) for which UK residency is required. All information will be checked and verified. Conflict of Interest Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here's a snapshot of what we offer: Competitive salary and annual incentive plans Continuous learning - you'll develop the approach and skills to navigate whatever comes next Success as defined by you - we'll provide the tools and flexibility, so you can make a meaningful impact, your way An inclusive culture - you'll be embraced for who you are and empowered to use your voice to help others find theirs Excellent Adoption and Parental leave options 23 days plus UK public holidays and a Winter Break between Christmas and New Year Pension Plan with up to 10% employer contribution Company paid BUPA Medical Plan Short Term Sickness: 100% pay for the first 26 weeks Long Term Sickness: 66.67% of annual salary from 27th week 6x annual salary life insurance Learning Together Programme to support your on-going personal and career development Access to Boeing's Well Being Programs, tool and incentives Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Security Clearance: This position requires the ability to obtain a security clearance post-start. See job description for details. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Not a Shift Worker (United Kingdom)
BIM Development Lead page is loaded BIM Development Leadlocations: GB.Manchester.Piccadilly: GB.United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-149216 Job Description OverviewOur purpose is Engineering a better future for the planet and its people. We have a significant pipeline of exciting opportunities across the full Transportation lifecycle and need to fulfil this purpose. To support this purpose, we are looking to develop robust working practices across several areas and need to control and administer our chosen technology stack. We have developed an internal configuration and approach in using ProjectWise and now need to expand and continue to develop this configuration to meet our emerging requirements. Our in-house Digital Practice team within AtkinsRéalis Transportation market is ambitious, capable, and integral to the planning, delivery, and continued support of our clients' projects. We drive efficiency, best practice, and innovation into projects, enabling wider business benefits through digital services, IM practices and technology enabled solutions. We advise projects and clients on what is possible, and what is practical, in applying IM and digital methods to achieve their objectives. Your roleWe are seeking a ProjectWise Business Administrator with extensive technical and project experience to join our team. You will report directly to the Lead Business Administrator (LBA). This critical role involves supporting our ProjectWise configuration and governance within our AtkinsRéalis Transportation business, supporting market and project delivery teams, and implementing sector specific IM requirements and procedures as required.You will play a key role in training and communication activities, helping to develop our IM capability and supporting major programmes and projects, as well as wider frameworks. This role combines technical configuration expertise, enhancing processes and workflows within the IM team and broader delivery teams. Familiarity with roles such as Digital/BIM Lead, BIM Manager, and CAD Manager will help you leverage our internal IM and digital services to exceed client expectations. About you You are a technical expert who has extensive technical and project experience. You will be passionate about introducing positive change to working practices across a portfolio of projects. You will enjoy helping support how the system works and enabling the best out of our project teams. You will have the passion to drive and make Information Management the centre of our integrated delivery approach. To do this you'll need to have a wide range of positive behaviours including being collaborative, open, empathetic, enthusiastic, resilient, tenacious, hardworking and delivery orientated. You will also be highly visible and approachable to our teams and can collaborate efficiently with them across our offices located in the UK, Europe, and India. Essential duties Knowledge of working and configuring inside of ProjectWise Administrator and related CONNECT Services set up, including Environments, SQL, Attribute Exchange, Workflows, iCS, Access Control, PDF Markup & Issue Resolution, Deliverables Management, Design Review, Web Services. Proven experience enabling and configuring integrations with design tools (Bentley MicroStation, Bentley OpenX, AutoCAD, Civil 3D, Revit) into ProjectWise workflows. Experience with data source exchanges/deliveries and synchronisations in multi party collaboration contexts. Demonstrable business as usual (BAU) support experience for ProjectWise in active projects. Understanding of Information Management and Document Control practices; ability to support ISO 19650 compliance and client IM requirements. Ability to document processes, create clear guidance, and maintain structured configuration records. We recognise that the route to becoming a Business Administrator is diverse and the requirements below are desirable. AtkinsRéalis does however wish to invite candidates that can demonstrate and give evidence of the value their skills and experience will add to our team. Desirable duties Automation experience (e.g., PowerShell, Power Automate) and familiarity with scripting for admin tasks. Experience with Managed Workspace configurations. Experience working in a ProjectWise support team with a focus on template configuration. Vendor engagement experience and participation in testing new solutions/systems/services. Qualifications Experience working in construction-based CAD / Data / Information Management position. Experience of using ProjectWise and ProjectWise Administrator for configuration, customisation and application support. Experience working with internal and external stakeholders to establish workflows and requirements in accordance with ISO19650. Practical knowledge of software capabilities and use of applications from key software vendors such as Autodesk and Bentley Systems. Experience including knowledge of IT systems, hardware, software and scripting / programming languages such as SQL query, PowerShell, Auto LISP and VBA. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
23/05/2026
Full time
BIM Development Lead page is loaded BIM Development Leadlocations: GB.Manchester.Piccadilly: GB.United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-149216 Job Description OverviewOur purpose is Engineering a better future for the planet and its people. We have a significant pipeline of exciting opportunities across the full Transportation lifecycle and need to fulfil this purpose. To support this purpose, we are looking to develop robust working practices across several areas and need to control and administer our chosen technology stack. We have developed an internal configuration and approach in using ProjectWise and now need to expand and continue to develop this configuration to meet our emerging requirements. Our in-house Digital Practice team within AtkinsRéalis Transportation market is ambitious, capable, and integral to the planning, delivery, and continued support of our clients' projects. We drive efficiency, best practice, and innovation into projects, enabling wider business benefits through digital services, IM practices and technology enabled solutions. We advise projects and clients on what is possible, and what is practical, in applying IM and digital methods to achieve their objectives. Your roleWe are seeking a ProjectWise Business Administrator with extensive technical and project experience to join our team. You will report directly to the Lead Business Administrator (LBA). This critical role involves supporting our ProjectWise configuration and governance within our AtkinsRéalis Transportation business, supporting market and project delivery teams, and implementing sector specific IM requirements and procedures as required.You will play a key role in training and communication activities, helping to develop our IM capability and supporting major programmes and projects, as well as wider frameworks. This role combines technical configuration expertise, enhancing processes and workflows within the IM team and broader delivery teams. Familiarity with roles such as Digital/BIM Lead, BIM Manager, and CAD Manager will help you leverage our internal IM and digital services to exceed client expectations. About you You are a technical expert who has extensive technical and project experience. You will be passionate about introducing positive change to working practices across a portfolio of projects. You will enjoy helping support how the system works and enabling the best out of our project teams. You will have the passion to drive and make Information Management the centre of our integrated delivery approach. To do this you'll need to have a wide range of positive behaviours including being collaborative, open, empathetic, enthusiastic, resilient, tenacious, hardworking and delivery orientated. You will also be highly visible and approachable to our teams and can collaborate efficiently with them across our offices located in the UK, Europe, and India. Essential duties Knowledge of working and configuring inside of ProjectWise Administrator and related CONNECT Services set up, including Environments, SQL, Attribute Exchange, Workflows, iCS, Access Control, PDF Markup & Issue Resolution, Deliverables Management, Design Review, Web Services. Proven experience enabling and configuring integrations with design tools (Bentley MicroStation, Bentley OpenX, AutoCAD, Civil 3D, Revit) into ProjectWise workflows. Experience with data source exchanges/deliveries and synchronisations in multi party collaboration contexts. Demonstrable business as usual (BAU) support experience for ProjectWise in active projects. Understanding of Information Management and Document Control practices; ability to support ISO 19650 compliance and client IM requirements. Ability to document processes, create clear guidance, and maintain structured configuration records. We recognise that the route to becoming a Business Administrator is diverse and the requirements below are desirable. AtkinsRéalis does however wish to invite candidates that can demonstrate and give evidence of the value their skills and experience will add to our team. Desirable duties Automation experience (e.g., PowerShell, Power Automate) and familiarity with scripting for admin tasks. Experience with Managed Workspace configurations. Experience working in a ProjectWise support team with a focus on template configuration. Vendor engagement experience and participation in testing new solutions/systems/services. Qualifications Experience working in construction-based CAD / Data / Information Management position. Experience of using ProjectWise and ProjectWise Administrator for configuration, customisation and application support. Experience working with internal and external stakeholders to establish workflows and requirements in accordance with ISO19650. Practical knowledge of software capabilities and use of applications from key software vendors such as Autodesk and Bentley Systems. Experience including knowledge of IT systems, hardware, software and scripting / programming languages such as SQL query, PowerShell, Auto LISP and VBA. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Technical CoordinatorApplylocations: Birmingham, UKtime type: Full timeposted on: Posted Todayjob requisition id: R-17758 Your Role Due to increased workload in the UK and Europe, Gensler's Birmingham Studio is seeking a Technical Coordinator to join our team. You will be a Revit genius who will be responsible for initiating the technical solutions to best meet the client and design briefs. You will be experienced in handling the technical process, with excellent communication and team relationship skills, and the ability to understand and interpret client, designer and contractor's needs and requirements. What You Will Do As a Technical Coordinator you will tap into your boundless creativity to design unique professional environments, providing technical support for completion and execution of projects, working on all project stages. Design and deliver architecture projects with a focus on retail, workplace and data centre design and delivery. Operate across multiple projects simultaneously working in diverse teams to deliver major projects for global cloud service providers. Work with our wider offices and consultancy team to develop innovative technical design solutions. Initiate the technical solutions which best meet the clients brief. Support the team in detailed technical development of design and technical input during the preparation and execution of construction documents and on site. Support the team in collaboration with the Design Manager and Designer colleagues. Help with the technical aspects of the project team and over see's all phases. Manage the design team towards a cohesive and rational technical solution which conforms to the project brief and is technically, legally and financially responsible. Prepare plans, elevations, details and sections of detailed construction drawings from measured and point cloud surveys and from photographs, by hand and on computer. Assist with the coordination of Consultants on a mixture of new built as well as refurbishment projects. Interfacing with engineers, specialist consultants, manufacturers and cost consultants as required, including use of Navisworks. Your Qualifications Bachelor's degree in Architecture, Architectural Technology or equivalent, with demonstrable experience in design, detailing and/or construction practice. Expert knowledge of and proven practical background in Autodesk Revit and related BIM software. Experience in the design and delivery of industrial architecture projects is essential, experience in data centre design and delivery an advantage. You will have extensive knowledge of construction techniques and be capable of working across multiple projects. Capable of working in Revit environment to BIM Level 2 standards. Must be willing to travel to sites across UK and Europe. Articulate, passionate and persuasive communicator able to convey BIM concepts to all levels of design and delivery professionals and clients. Team player with leadership skills with a flexible and open attitude. The ability to support a team with good collaboration skills. Ability to work well under pressure and meet deadlines efficiently.This job description reflects the core activities of the role although there will be changes in the emphasis of duties as required from time to time.Please apply for this Technical Coordinator role and submit your CV and brief portfolio for review. Candidates who do not meet the criteria, or provide work samples will not be considered.
23/05/2026
Full time
Technical CoordinatorApplylocations: Birmingham, UKtime type: Full timeposted on: Posted Todayjob requisition id: R-17758 Your Role Due to increased workload in the UK and Europe, Gensler's Birmingham Studio is seeking a Technical Coordinator to join our team. You will be a Revit genius who will be responsible for initiating the technical solutions to best meet the client and design briefs. You will be experienced in handling the technical process, with excellent communication and team relationship skills, and the ability to understand and interpret client, designer and contractor's needs and requirements. What You Will Do As a Technical Coordinator you will tap into your boundless creativity to design unique professional environments, providing technical support for completion and execution of projects, working on all project stages. Design and deliver architecture projects with a focus on retail, workplace and data centre design and delivery. Operate across multiple projects simultaneously working in diverse teams to deliver major projects for global cloud service providers. Work with our wider offices and consultancy team to develop innovative technical design solutions. Initiate the technical solutions which best meet the clients brief. Support the team in detailed technical development of design and technical input during the preparation and execution of construction documents and on site. Support the team in collaboration with the Design Manager and Designer colleagues. Help with the technical aspects of the project team and over see's all phases. Manage the design team towards a cohesive and rational technical solution which conforms to the project brief and is technically, legally and financially responsible. Prepare plans, elevations, details and sections of detailed construction drawings from measured and point cloud surveys and from photographs, by hand and on computer. Assist with the coordination of Consultants on a mixture of new built as well as refurbishment projects. Interfacing with engineers, specialist consultants, manufacturers and cost consultants as required, including use of Navisworks. Your Qualifications Bachelor's degree in Architecture, Architectural Technology or equivalent, with demonstrable experience in design, detailing and/or construction practice. Expert knowledge of and proven practical background in Autodesk Revit and related BIM software. Experience in the design and delivery of industrial architecture projects is essential, experience in data centre design and delivery an advantage. You will have extensive knowledge of construction techniques and be capable of working across multiple projects. Capable of working in Revit environment to BIM Level 2 standards. Must be willing to travel to sites across UK and Europe. Articulate, passionate and persuasive communicator able to convey BIM concepts to all levels of design and delivery professionals and clients. Team player with leadership skills with a flexible and open attitude. The ability to support a team with good collaboration skills. Ability to work well under pressure and meet deadlines efficiently.This job description reflects the core activities of the role although there will be changes in the emphasis of duties as required from time to time.Please apply for this Technical Coordinator role and submit your CV and brief portfolio for review. Candidates who do not meet the criteria, or provide work samples will not be considered.
Application Support AnalystHolywood, Northern IrelandFull-Time Permanent£30,000 - £50,000 DOEThis opportunity is open to candidates ranging from junior-level professionals with strong potential through to experienced support specialists looking to work across modern technologies, digital transformation projects, and enterprise client environments.The RoleMy client is looking for individuals with experience in either, or both, of the following areas:Technical Application Support - supporting Microsoft Power Platform solutions and business applications1st Line Service Desk Support - managing incidents, troubleshooting issues, and delivering excellent customer supportYou'll work across a range of client projects within public sector and regulated environments, supporting critical systems and collaborating closely with technical delivery teams.This is an excellent opportunity for someone who enjoys problem-solving, customer interaction, and working in a fast-paced technology environment with genuine progression opportunities.Key ResponsibilitiesService Desk & User SupportAct as the first point of contact for support queries via phone, email, and ticketing systemsLog, prioritise, and manage incidents and service requestsProvide first-line troubleshooting and issue resolutionEscalate complex issues to technical and development teams where appropriateKeep users updated throughout the support process and ensure SLA adherenceTechnical Application SupportSupport and troubleshoot business applications, including Microsoft Power Platform solutionsAssist with user administration, environment monitoring, and routine maintenance tasksSupport deployments, testing, and release activitiesWork with internal teams and third-party vendors to resolve technical issuesIdentify recurring issues and contribute to continuous improvement initiativesDocumentation & CollaborationMaintain accurate records and support documentation using tools such as Jira, Confluence, and Azure DevOpsAssist with reporting on service performance and ticket trendsBuild strong relationships with clients, stakeholders, and technical teamsAbout YouEssentialExperience in IT support, service desk, or application support rolesStrong troubleshooting and analytical skillsExcellent communication and customer service skillsExperience using ticketing or workload management toolsAbility to work effectively under pressure and manage competing prioritiesA proactive, customer-focused mindsetDesirableExperience supporting Microsoft Power Platform solutions (Power Apps, Power Automate, Dataverse, Power BI)Familiarity with Microsoft 365 and Azure / Entra IDExposure to APIs, integrations, or web servicesUnderstanding of ITIL principlesExperience within public sector, healthcare, or regulated environmentsRelevant certifications such as ITIL, PL-900, PL-200, or CompTIAWhat's on OfferSalary ranging from £30,000 - £50,000 depending on experienceExposure to large-scale digital transformation projectsStrong opportunities for learning, certification, and career progressionSupportive and collaborative team cultureVaried and interesting technical work across multiple client environmentsThis role is based full-time from my client's offices in Holywood, with flexibility available for occasional personal commitments where needed. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
22/05/2026
Full time
Application Support AnalystHolywood, Northern IrelandFull-Time Permanent£30,000 - £50,000 DOEThis opportunity is open to candidates ranging from junior-level professionals with strong potential through to experienced support specialists looking to work across modern technologies, digital transformation projects, and enterprise client environments.The RoleMy client is looking for individuals with experience in either, or both, of the following areas:Technical Application Support - supporting Microsoft Power Platform solutions and business applications1st Line Service Desk Support - managing incidents, troubleshooting issues, and delivering excellent customer supportYou'll work across a range of client projects within public sector and regulated environments, supporting critical systems and collaborating closely with technical delivery teams.This is an excellent opportunity for someone who enjoys problem-solving, customer interaction, and working in a fast-paced technology environment with genuine progression opportunities.Key ResponsibilitiesService Desk & User SupportAct as the first point of contact for support queries via phone, email, and ticketing systemsLog, prioritise, and manage incidents and service requestsProvide first-line troubleshooting and issue resolutionEscalate complex issues to technical and development teams where appropriateKeep users updated throughout the support process and ensure SLA adherenceTechnical Application SupportSupport and troubleshoot business applications, including Microsoft Power Platform solutionsAssist with user administration, environment monitoring, and routine maintenance tasksSupport deployments, testing, and release activitiesWork with internal teams and third-party vendors to resolve technical issuesIdentify recurring issues and contribute to continuous improvement initiativesDocumentation & CollaborationMaintain accurate records and support documentation using tools such as Jira, Confluence, and Azure DevOpsAssist with reporting on service performance and ticket trendsBuild strong relationships with clients, stakeholders, and technical teamsAbout YouEssentialExperience in IT support, service desk, or application support rolesStrong troubleshooting and analytical skillsExcellent communication and customer service skillsExperience using ticketing or workload management toolsAbility to work effectively under pressure and manage competing prioritiesA proactive, customer-focused mindsetDesirableExperience supporting Microsoft Power Platform solutions (Power Apps, Power Automate, Dataverse, Power BI)Familiarity with Microsoft 365 and Azure / Entra IDExposure to APIs, integrations, or web servicesUnderstanding of ITIL principlesExperience within public sector, healthcare, or regulated environmentsRelevant certifications such as ITIL, PL-900, PL-200, or CompTIAWhat's on OfferSalary ranging from £30,000 - £50,000 depending on experienceExposure to large-scale digital transformation projectsStrong opportunities for learning, certification, and career progressionSupportive and collaborative team cultureVaried and interesting technical work across multiple client environmentsThis role is based full-time from my client's offices in Holywood, with flexibility available for occasional personal commitments where needed. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
Stoke on Tern, England TF9 2DS, United Kingdom • £25 - £30 Full-time Permanent Associate Posted 22 Oct 2025 Description Computeam is a fast growing education technology provider, delivering managed IT services to over 500 school and Multi-academy Trust clients across the UK. With 35% YoY growth over the past two years we are recognised as a world class employer by Best Companies Index. We are now looking for an IT Field Engineer to join our world class company. Candidates must have a good understanding of an experienced IT Field Engineer and be someone who is competent working with clients, customers and colleagues of all levels of seniority. Computeam is passionate about our mission to improve education outcomes using technology and we've been voted one of the Top 5 Mid Sized Companies to work for in the UK in the Best Companies Index for 2024 as well as Top 5 in the Technology Sector. We're therefore looking for a driven individual who is keen to make a difference to hundreds of schools across the UK. What do our IT Engineers and Consultants do? Make regular visits to client schools to provide effective on site responses to a range of IT networking and end user support requests. Looking after around 5 - 10 schools. Use robust and developing knowledge to support across IT services and technologies, including Microsoft, Google and Apple platforms. Process and escalates incoming requests for support both on site and remotely via the helpdesk. Participate in project work at client sites, with the potential for developing the direction and scope of these projects in the future. Work closely with our expert Account Managers to provide holistic technical support and consultancy for valued clients in schools. What skills should you have? Around 3 years' demonstrable experience in IT support services or consultancy Practical working knowledge of firewalls and HP Aruba switches in the Education or Public sectors ideally Windows AD, Microsoft Office 365 and Azure AD, Knowledge of LAN & WAN technologies Some VMWare and Microsoft Hyper V experience (desirable) Some experience in recent Microsoft Server builds Experience with Google Workspace For Education (desirable) Relevant certification in Networking (e.g., CCNA) and/or Microsoft Why Computeam? We have been recognised as a World Class Employee by Best Companies in 2024 and we have excellent engagement and wellbeing practices, which in turn drives an excellent service for our clients. We believe in rewarding our staff and sharing in Computeam's success. Our values Passion - truly engage with our aim and use that to provide the best service you can in your role Purpose - make your actions purposeful and positive People - collaborate with the team to support and develop on a peer to peer basis Proud - demonstrate pride in the role you are doing and how this will impact better outcomes in education Just some of our Company Benefits include Employer PensionContributions Employee Assistance Plan Laptop and Mobile Phone Holiday entitlement starting at 22 days increasing with length of service Additional Birthday leave and Holiday buy and sell Volunteer leave Company Carbon footprint offset with Ecologi Cycle to work scheme Salary sacrifice EV car scheme Funded professional trainingand access to our inhouse training platform What are the hours and working patterns 40 hours a week between 8am - 5.30pm Monday - Friday Predominantly school site visits, some work from home, visits to the regional Head Office Computeam Pay Scale Mileage expenses reimbursement (own car essential and full driving licence)
20/05/2026
Full time
Stoke on Tern, England TF9 2DS, United Kingdom • £25 - £30 Full-time Permanent Associate Posted 22 Oct 2025 Description Computeam is a fast growing education technology provider, delivering managed IT services to over 500 school and Multi-academy Trust clients across the UK. With 35% YoY growth over the past two years we are recognised as a world class employer by Best Companies Index. We are now looking for an IT Field Engineer to join our world class company. Candidates must have a good understanding of an experienced IT Field Engineer and be someone who is competent working with clients, customers and colleagues of all levels of seniority. Computeam is passionate about our mission to improve education outcomes using technology and we've been voted one of the Top 5 Mid Sized Companies to work for in the UK in the Best Companies Index for 2024 as well as Top 5 in the Technology Sector. We're therefore looking for a driven individual who is keen to make a difference to hundreds of schools across the UK. What do our IT Engineers and Consultants do? Make regular visits to client schools to provide effective on site responses to a range of IT networking and end user support requests. Looking after around 5 - 10 schools. Use robust and developing knowledge to support across IT services and technologies, including Microsoft, Google and Apple platforms. Process and escalates incoming requests for support both on site and remotely via the helpdesk. Participate in project work at client sites, with the potential for developing the direction and scope of these projects in the future. Work closely with our expert Account Managers to provide holistic technical support and consultancy for valued clients in schools. What skills should you have? Around 3 years' demonstrable experience in IT support services or consultancy Practical working knowledge of firewalls and HP Aruba switches in the Education or Public sectors ideally Windows AD, Microsoft Office 365 and Azure AD, Knowledge of LAN & WAN technologies Some VMWare and Microsoft Hyper V experience (desirable) Some experience in recent Microsoft Server builds Experience with Google Workspace For Education (desirable) Relevant certification in Networking (e.g., CCNA) and/or Microsoft Why Computeam? We have been recognised as a World Class Employee by Best Companies in 2024 and we have excellent engagement and wellbeing practices, which in turn drives an excellent service for our clients. We believe in rewarding our staff and sharing in Computeam's success. Our values Passion - truly engage with our aim and use that to provide the best service you can in your role Purpose - make your actions purposeful and positive People - collaborate with the team to support and develop on a peer to peer basis Proud - demonstrate pride in the role you are doing and how this will impact better outcomes in education Just some of our Company Benefits include Employer PensionContributions Employee Assistance Plan Laptop and Mobile Phone Holiday entitlement starting at 22 days increasing with length of service Additional Birthday leave and Holiday buy and sell Volunteer leave Company Carbon footprint offset with Ecologi Cycle to work scheme Salary sacrifice EV car scheme Funded professional trainingand access to our inhouse training platform What are the hours and working patterns 40 hours a week between 8am - 5.30pm Monday - Friday Predominantly school site visits, some work from home, visits to the regional Head Office Computeam Pay Scale Mileage expenses reimbursement (own car essential and full driving licence)
Helpdesk Consultant (Full-Time)Applylocations: Bristol (Harbourside)time type: Full timeposted on: Posted Todaytime left to apply: End Date: May 29, 2026 (13 days left to apply)job requisition id: R9141# Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!About the role# We are currently seeking a Helpdesk Consultant to join our esteemed financial Helpdesk in leading Wealth Management company nestled in the heart of Bristol.As the primary point of contact for our 1.9 million clients, you will provide support through inbound calls and written correspondence. This is not a sales position. Comprehensive in-house training will be provided to enable you to assist clients with intricate operational, investment-related, pensions, and retirement-based inquiries.This opportunity is ideal for individuals with experience in service-oriented roles who aspire to advance their professional careers in Financial Services and Wealth Management.This position represents the initial step towards developing your career here with us. You will be part of our specialised training programme which includes one-on-one coaching, interactive workshops on our products and services. You will have familiarisation with our systems, and a variety of further educational opportunities. Testimonial from Archie who has recently been promoted to Team Leader . "I have benefited from both the in-house training as well as the encouragement and sponsorship of both the company and my managers to undertake external qualifications. There is a clear progression path internally and resources are made easily available to plot your own career journey yourself. One unexpected benefit is the ability to gain mentorship from another member of the company with great experience and tutorship that they are happy to share." Charlie who has been promoted to Head of Pension Helpdesk . "Starting my career at HL's Helpdesk was a fantastic opportunity for me. It allowed me to gain a comprehensive understanding of our business, products, clients, and the broader financial landscape. The skills and knowledge I acquired during my time on the Helpdesk propelled my progress across various departments." Salary Starting salary from £26,400 full-time (37.5 hours), permanent contract, please see below for details about some of the benefits we offer. What you'll be doing Helping clients make the most of their money and improve financial resilience for them and their families Solving client queries on HL's investments, products and services by phone, email or virtual chats Delivering a tailored, professional, empathetic, and outstanding level of service at every interaction Working collaboratively with other teams within the business and external companies Supporting the team's risk and control activities to ensure good client outcomes and risk management culture About you We invest in our teams - we don't require you to have a background in financial services. A successful candidate must: Comfortable with customer call handling and providing 1st line customer support Possess a growth and learning mindset Be ambitious and resilient Thrive under pressure Be results driven, motivated by performance We are looking someone who is able demonstrate ability in the following areas: Communication skills such as answering calls and responding to clients' emails Enjoys working in a fast-paced work environment, with the ability to work to tight deadlines Have a collaborative approach to work, willing and able to work with other team members to complete tasks Organised approach with the ability to prioritise tasks and workload effectively Able to use MS office (Outlook, Word, Excel) Interview process In-person assessment centre including interview and tasks. As an inclusive employer that values diversity in its workforce, we encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. We'll make reasonable adjustment from interview through to employment Working Schedule This role is based in our bright harbourside Bristol head office, BS1 5HL. The working hours we offer are Monday to Friday between 8am to 6pm with one in three Saturdays from 9.30am to 12.30pm, you will have a rota within these hours.We support hybrid working once you have successfully completed your training and have passed your probation. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and outpatient care Health screening programme - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
20/05/2026
Full time
Helpdesk Consultant (Full-Time)Applylocations: Bristol (Harbourside)time type: Full timeposted on: Posted Todaytime left to apply: End Date: May 29, 2026 (13 days left to apply)job requisition id: R9141# Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!About the role# We are currently seeking a Helpdesk Consultant to join our esteemed financial Helpdesk in leading Wealth Management company nestled in the heart of Bristol.As the primary point of contact for our 1.9 million clients, you will provide support through inbound calls and written correspondence. This is not a sales position. Comprehensive in-house training will be provided to enable you to assist clients with intricate operational, investment-related, pensions, and retirement-based inquiries.This opportunity is ideal for individuals with experience in service-oriented roles who aspire to advance their professional careers in Financial Services and Wealth Management.This position represents the initial step towards developing your career here with us. You will be part of our specialised training programme which includes one-on-one coaching, interactive workshops on our products and services. You will have familiarisation with our systems, and a variety of further educational opportunities. Testimonial from Archie who has recently been promoted to Team Leader . "I have benefited from both the in-house training as well as the encouragement and sponsorship of both the company and my managers to undertake external qualifications. There is a clear progression path internally and resources are made easily available to plot your own career journey yourself. One unexpected benefit is the ability to gain mentorship from another member of the company with great experience and tutorship that they are happy to share." Charlie who has been promoted to Head of Pension Helpdesk . "Starting my career at HL's Helpdesk was a fantastic opportunity for me. It allowed me to gain a comprehensive understanding of our business, products, clients, and the broader financial landscape. The skills and knowledge I acquired during my time on the Helpdesk propelled my progress across various departments." Salary Starting salary from £26,400 full-time (37.5 hours), permanent contract, please see below for details about some of the benefits we offer. What you'll be doing Helping clients make the most of their money and improve financial resilience for them and their families Solving client queries on HL's investments, products and services by phone, email or virtual chats Delivering a tailored, professional, empathetic, and outstanding level of service at every interaction Working collaboratively with other teams within the business and external companies Supporting the team's risk and control activities to ensure good client outcomes and risk management culture About you We invest in our teams - we don't require you to have a background in financial services. A successful candidate must: Comfortable with customer call handling and providing 1st line customer support Possess a growth and learning mindset Be ambitious and resilient Thrive under pressure Be results driven, motivated by performance We are looking someone who is able demonstrate ability in the following areas: Communication skills such as answering calls and responding to clients' emails Enjoys working in a fast-paced work environment, with the ability to work to tight deadlines Have a collaborative approach to work, willing and able to work with other team members to complete tasks Organised approach with the ability to prioritise tasks and workload effectively Able to use MS office (Outlook, Word, Excel) Interview process In-person assessment centre including interview and tasks. As an inclusive employer that values diversity in its workforce, we encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. We'll make reasonable adjustment from interview through to employment Working Schedule This role is based in our bright harbourside Bristol head office, BS1 5HL. The working hours we offer are Monday to Friday between 8am to 6pm with one in three Saturdays from 9.30am to 12.30pm, you will have a rota within these hours.We support hybrid working once you have successfully completed your training and have passed your probation. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and outpatient care Health screening programme - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
About UsWe're WestSpring IT, a fast-growing Managed IT provider. We deliver IT support and services with a difference, enabling our clients to succeed whilst building long-lasting relationships - and having fun along the way.Our team are the beating heart of the business, and our vibrant modern offices provide an environment that allows everyone to thrive and flourish. We have a lot of fun and are a truly supportive bunch both inside and outside the work environment.Building great relationships with our amazing clients is paramount! We're real people - not robots, who are passionate about delivering a first-class experience to all our clients.Unfortunately, we are not able to offer visa sponsorship.The RoleDue to continued growth we are currently seeking an experienced 1st Line Technical Analyst to join our amazing team and provide outstanding support to our clients. This role offers an exciting opportunity for someone to join our growing team within a service-led company that uses cutting edge modern technology. Working closely with our Service Desk Team Leads, this dynamic role will give you the opportunity to get involved with a range of tasks, meaning each day is different. With a high level of responsibility, the role will have a direct impact on the business. Team and client interaction is massive for us; you will know all the clients and have a direct impact on the growth of the team and business.ResponsibilitiesActing as the first point of contact for clients seeking technical support. Ensuring calls and emails are logged quickly and efficiently.Provide remote diagnostics of support cases, following our prioritisation guidelines and ensuring SLA's are adhered to at all timesSupporting our clients via the support system, ensuring our processes and workflows are followed and the system is updated with all call and applicable internal notesProviding well thought out and comprehensive updates to clients, ensuring at best in class client experience is achieved at all timesEscalate to 2nd Line support colleagues or request help or advice from colleagues as applicableComplete proactive maintenance of client networks using our proactive support tools.Manging client documentationManaging and fulfilling new workstation build requests and user setupsSupporting the project or technical consultant team as required - including time onsite with clientsIdentifying training needs and arranging time for ongoing learning and development with the First Line Technical Response Manager.Identifying possible improvements on processes and proceduresWorking with our process coordinators to review and enhance starter and leaver processes for clients, ensuring consistency, efficiency, and scalabilityPerson SpecificationA minimum of 2 years' experience in 1st line support.Professional, friendly approach with the ability to perform well under pressure.Punctual and good attention to detail.Excellent written and verbal communication skills.Good troubleshooting/problem solving skills.Office 365 administration & troubleshooting skillsDesktop troubleshooting.Enthusiastic to learn and develop skills.Network & Firewall knowledge and troubleshooting.Windows server administration.Knowledge of virtualisation software and cloud services such as Azure and AWS would be beneficial.Why Join WestSpringAt WestSpring we offer unparalleled levels of IT service delivered via our unique unlimited concept, turning the typical IT service contract on its head. We specialise in providing IT consultancy and support services to businesses across the UK.We believe that great IT is great for business. WestSpring was founded with a passion for delivering professional, friendly and bespoke IT support services and building long-lasting relationships with clients.At WestSpring quality is everything. We only use products and systems of the highest quality to ensure that all our clients only get the very best. We are constantly evolving, reviewing, and enhancing our service offering.We're a fast-paced business where no two days are the same. Our culture is what makes us different. We expect a lot of ourselves and each other - we nourish our people and help them thrive in their chosen field; balance professional and personable; and deliver the balance between client service and company profitability.What We OfferThe WestSpring HQ, based at Aztec West in Bristol, is vibrant, fun, supportive, and inclusive team. Beyond working with fabulous colleagues and great clients, we offer:25 days holiday + bank holidaysFlexible workingFull health insuranceGames room including consoles, pool table, tennis table, dartboardWell stocked kitchen including a decent coffee machine and teabags(!), monthly breakfast club, breakfast food, office pick-n-mix, and drinks fridgeMonthly company update day includes a briefing from the Board, team meetings, training sessions, and a 'grand' lunchEmployee Assistance Programme/SupportEmployee & Client referral scheme up to £1,000Professional development opportunities including internal training, external certification, general and soft skill development, industry training/conferences, and everything in betweenHow To ApplyIf you want to work in a vibrant fast paced, fun environment that breaks the mould of usual IT providers - this could well be the role for you! To apply please 1) Upload your CV2) Upload a covering letter matching your experience to the job description, and answering the questions below:a. Explain why would you like to work at WestSpring, and why should you join the team?b. Describe the unique skills and/or experiences you bring that make you a good fit for this role?
20/05/2026
Full time
About UsWe're WestSpring IT, a fast-growing Managed IT provider. We deliver IT support and services with a difference, enabling our clients to succeed whilst building long-lasting relationships - and having fun along the way.Our team are the beating heart of the business, and our vibrant modern offices provide an environment that allows everyone to thrive and flourish. We have a lot of fun and are a truly supportive bunch both inside and outside the work environment.Building great relationships with our amazing clients is paramount! We're real people - not robots, who are passionate about delivering a first-class experience to all our clients.Unfortunately, we are not able to offer visa sponsorship.The RoleDue to continued growth we are currently seeking an experienced 1st Line Technical Analyst to join our amazing team and provide outstanding support to our clients. This role offers an exciting opportunity for someone to join our growing team within a service-led company that uses cutting edge modern technology. Working closely with our Service Desk Team Leads, this dynamic role will give you the opportunity to get involved with a range of tasks, meaning each day is different. With a high level of responsibility, the role will have a direct impact on the business. Team and client interaction is massive for us; you will know all the clients and have a direct impact on the growth of the team and business.ResponsibilitiesActing as the first point of contact for clients seeking technical support. Ensuring calls and emails are logged quickly and efficiently.Provide remote diagnostics of support cases, following our prioritisation guidelines and ensuring SLA's are adhered to at all timesSupporting our clients via the support system, ensuring our processes and workflows are followed and the system is updated with all call and applicable internal notesProviding well thought out and comprehensive updates to clients, ensuring at best in class client experience is achieved at all timesEscalate to 2nd Line support colleagues or request help or advice from colleagues as applicableComplete proactive maintenance of client networks using our proactive support tools.Manging client documentationManaging and fulfilling new workstation build requests and user setupsSupporting the project or technical consultant team as required - including time onsite with clientsIdentifying training needs and arranging time for ongoing learning and development with the First Line Technical Response Manager.Identifying possible improvements on processes and proceduresWorking with our process coordinators to review and enhance starter and leaver processes for clients, ensuring consistency, efficiency, and scalabilityPerson SpecificationA minimum of 2 years' experience in 1st line support.Professional, friendly approach with the ability to perform well under pressure.Punctual and good attention to detail.Excellent written and verbal communication skills.Good troubleshooting/problem solving skills.Office 365 administration & troubleshooting skillsDesktop troubleshooting.Enthusiastic to learn and develop skills.Network & Firewall knowledge and troubleshooting.Windows server administration.Knowledge of virtualisation software and cloud services such as Azure and AWS would be beneficial.Why Join WestSpringAt WestSpring we offer unparalleled levels of IT service delivered via our unique unlimited concept, turning the typical IT service contract on its head. We specialise in providing IT consultancy and support services to businesses across the UK.We believe that great IT is great for business. WestSpring was founded with a passion for delivering professional, friendly and bespoke IT support services and building long-lasting relationships with clients.At WestSpring quality is everything. We only use products and systems of the highest quality to ensure that all our clients only get the very best. We are constantly evolving, reviewing, and enhancing our service offering.We're a fast-paced business where no two days are the same. Our culture is what makes us different. We expect a lot of ourselves and each other - we nourish our people and help them thrive in their chosen field; balance professional and personable; and deliver the balance between client service and company profitability.What We OfferThe WestSpring HQ, based at Aztec West in Bristol, is vibrant, fun, supportive, and inclusive team. Beyond working with fabulous colleagues and great clients, we offer:25 days holiday + bank holidaysFlexible workingFull health insuranceGames room including consoles, pool table, tennis table, dartboardWell stocked kitchen including a decent coffee machine and teabags(!), monthly breakfast club, breakfast food, office pick-n-mix, and drinks fridgeMonthly company update day includes a briefing from the Board, team meetings, training sessions, and a 'grand' lunchEmployee Assistance Programme/SupportEmployee & Client referral scheme up to £1,000Professional development opportunities including internal training, external certification, general and soft skill development, industry training/conferences, and everything in betweenHow To ApplyIf you want to work in a vibrant fast paced, fun environment that breaks the mould of usual IT providers - this could well be the role for you! To apply please 1) Upload your CV2) Upload a covering letter matching your experience to the job description, and answering the questions below:a. Explain why would you like to work at WestSpring, and why should you join the team?b. Describe the unique skills and/or experiences you bring that make you a good fit for this role?
Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company, reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off.
19/05/2026
Full time
Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company, reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off.
Job Description Forward Deployed Engineer (FDE) - AI & Solutions Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection.We're hiring a Forward Deployed Engineer (FDE) to join our Technical Presales team. Where you'll be an elite hybrid: part software engineer, part strategic consultant. You'll do more than just sell the dream, you'll execute what's possible. In this role you'll be embedded with strategic customers to design, build, and deliver production-grade AI solutions that unlock measurable ROI. You'll translate customer needs into robust integrations, architect LLM-powered workflows, and collaborate cross-functionally to turn real-world friction into product improvements.You will play a vital role in growing Zendesk's enterprise footprint by delivering high-impact, scalable AI deployments. Building trusted technical partnerships, delivering crisp, production-ready solutions, and amplifying Zendesk's AI capabilities within complex, high-value accounts. What you'll be doing Lead end-to-end technical delivery of AI agent and LLM-powered solutions: discovery, scoping, system design, PoC, production rollout, and operational handoff. Build production-grade integrations and custom connectors (APIs, data pipelines, RAG systems) to surface high-quality signals into Zendesk AI workflows. Troubleshoot and resolve escalated technical blockers across data, infra, and model behavior. Act as the field's final line of defense for complex issues. Collaborate closely with Sales engineering and product teams to map undocumented systems, define integration patterns, and implement solutions. Translate customer learnings into product feedback and prioritized roadmap items; partner with Zendesk Product and Engineering to reduce future deployment friction. What you bring to the role Founder mindset: comfortable navigating ambiguity, mapping unknown systems, and delivering results without a predefined playbook. Engineering rigor: 5+ years building production systems; strong software engineering fundamentals and attention to quality. Full-stack fluency: experience across frontend (React/TypeScript), backend (Python / Node / Java / Ruby), REST/GraphQL APIs, and cloud infrastructure (AWS, GCP, or Azure). AI/LLM expertise: practical experience with LLMs, prompt engineering, retrieval-augmented generation (RAG), vector stores, and evaluation/guardrails for model safety and reliability. Systems integrator: proven ability to design secure data ingestion, ETL/data pipelines, and work with diverse data stores and message systems. Excellent communicator: able to present trade-offs to executives and pair-program with customer engineers; strong written runbooks and documentation skills. Travel readiness: willing to travel as needed to customer sites (typical range 25-50%). Basic qualifications 5+ years software engineering experience delivering production systems. Proficient in Python and JavaScript/TypeScript; experience with at least one backend language (Java, Ruby, or Go) preferred. Hands-on experience deploying or integrating LLM-based solutions in production (RAG, vector DBs, model evaluation). Practical experience with cloud platforms (AWS/GCP/Azure) and containerized deployments (Docker, Kubernetes). Comfortable working onsite with customers and traveling up to 50% as required. Preferred qualifications Prior FDE, Professional Services, Solutions Engineering, or Technical Account Management experience delivering enterprise AI or SaaS deployments. Experience with specific LLM tooling and frameworks (LangChain, LlamaIndex, Haystack, or similar). Familiarity with Zendesk products and APIs, or experience integrating customer support/contact-center platforms. Background in observability and operationalization of ML/AI (monitoring, SLOs, cost controls, retraining pipelines). Experience with data governance, PII handling, and enterprise security/compliance constraints.: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
17/05/2026
Full time
Job Description Forward Deployed Engineer (FDE) - AI & Solutions Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection.We're hiring a Forward Deployed Engineer (FDE) to join our Technical Presales team. Where you'll be an elite hybrid: part software engineer, part strategic consultant. You'll do more than just sell the dream, you'll execute what's possible. In this role you'll be embedded with strategic customers to design, build, and deliver production-grade AI solutions that unlock measurable ROI. You'll translate customer needs into robust integrations, architect LLM-powered workflows, and collaborate cross-functionally to turn real-world friction into product improvements.You will play a vital role in growing Zendesk's enterprise footprint by delivering high-impact, scalable AI deployments. Building trusted technical partnerships, delivering crisp, production-ready solutions, and amplifying Zendesk's AI capabilities within complex, high-value accounts. What you'll be doing Lead end-to-end technical delivery of AI agent and LLM-powered solutions: discovery, scoping, system design, PoC, production rollout, and operational handoff. Build production-grade integrations and custom connectors (APIs, data pipelines, RAG systems) to surface high-quality signals into Zendesk AI workflows. Troubleshoot and resolve escalated technical blockers across data, infra, and model behavior. Act as the field's final line of defense for complex issues. Collaborate closely with Sales engineering and product teams to map undocumented systems, define integration patterns, and implement solutions. Translate customer learnings into product feedback and prioritized roadmap items; partner with Zendesk Product and Engineering to reduce future deployment friction. What you bring to the role Founder mindset: comfortable navigating ambiguity, mapping unknown systems, and delivering results without a predefined playbook. Engineering rigor: 5+ years building production systems; strong software engineering fundamentals and attention to quality. Full-stack fluency: experience across frontend (React/TypeScript), backend (Python / Node / Java / Ruby), REST/GraphQL APIs, and cloud infrastructure (AWS, GCP, or Azure). AI/LLM expertise: practical experience with LLMs, prompt engineering, retrieval-augmented generation (RAG), vector stores, and evaluation/guardrails for model safety and reliability. Systems integrator: proven ability to design secure data ingestion, ETL/data pipelines, and work with diverse data stores and message systems. Excellent communicator: able to present trade-offs to executives and pair-program with customer engineers; strong written runbooks and documentation skills. Travel readiness: willing to travel as needed to customer sites (typical range 25-50%). Basic qualifications 5+ years software engineering experience delivering production systems. Proficient in Python and JavaScript/TypeScript; experience with at least one backend language (Java, Ruby, or Go) preferred. Hands-on experience deploying or integrating LLM-based solutions in production (RAG, vector DBs, model evaluation). Practical experience with cloud platforms (AWS/GCP/Azure) and containerized deployments (Docker, Kubernetes). Comfortable working onsite with customers and traveling up to 50% as required. Preferred qualifications Prior FDE, Professional Services, Solutions Engineering, or Technical Account Management experience delivering enterprise AI or SaaS deployments. Experience with specific LLM tooling and frameworks (LangChain, LlamaIndex, Haystack, or similar). Familiarity with Zendesk products and APIs, or experience integrating customer support/contact-center platforms. Background in observability and operationalization of ML/AI (monitoring, SLOs, cost controls, retraining pipelines). Experience with data governance, PII handling, and enterprise security/compliance constraints.: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
, United KingdomJob Family Group:Trading JobsWorker Type:RegularPosting Start Date:May 5, 2026Business Unit:Downstream and RenewablesExperience Level:Experienced ProfessionalsJob Description:What's the roleTo support the delivery of the Europe, East & Derivatives (EED) Crude Trading teams' strategy within Shell Trading & Supply (T&S), with a particular focus on business development activities for the MENA region. The role will align with the EED strategy to "Defend" associated trading value with Shell Group assets and third party contracts, "Enable" the optimisation of Shell assets, systems and expertise to provide better trading opportunities and "Grow" the number of profitable barrels the trading teams can offtake or supply through both equity and third-party deals. The role will be carried out in proximity with the Trading desks, Regional Business Development (BD) Managers, Regional Team Leaders (RTLs), GMs and VPs as well as the respective equivalents in other Commercial and Finance organisations within the Shell Group.In achieving these aims it is intended to maximise the use of cross-business relationships within Shell for the benefit of Trading and the Shell Group. The team therefore works closely with Products Trading, Shell Energy, Upstream, Downstream, Strategy & Portfolio, RES, P&T.What you'll be doingIdentify, originate, and deliver new business opportunities for Crude Trading in line with the EED Trading desk strategy and sponsorship, undertaking appropriate research and analysis. This will include the acquisition of term offtake agreements for crude oil with independent producers, national and regional oil companies. In addition, it will include the development of term crude supply agreements with refineries in the MENA region, which may involve crude for product swaps or processing deals as well as potential storage and logistics opportunities.Develop and maintain key customer and business relationships that are complimentary to those held by the EED Trading desks.Create innovative solutions to meet customer requirements while taking due account of all risks including credit, price risk, HSSE and Group reputation.Negotiation of substantive and complex commercial agreements to maximise trading value and provide customer solutions around financing, hedging and M&A.Project manage new development opportunities and lead project teams driving for efficient and successful delivery. Partner with and support the trading desks in the implementation of completed projects.Support the Crude Trading desks' activities (on a long-term through to a day-to-day basis) in countries within the region where there are clear overall advantages in the Business Development Manager providing this service and playing this role.Support the wider BD team, sharing experiences and learnings around key projects and providing strategic input into the desks and wider T&S and Shell organisations.Work with appropriate functions to obtain necessary corporate approvals including New Business Proposals, PCNs and Group Investment Proposals, keeping all stakeholders (including senior leaders) informed. Ensure that projects/deals are properly implemented.Work with other Shell Businesses (Upstream, SGSI & Downstream, Group Carbon) to ensure that Trading value is identified & realised to enhance the overall Shell value within Portfolio, NBD and A&D activities.What you bringArabic speaker is required.Relevant Business Development experience (within or outside of Trading) and evidence of wide delivery and implementation of successful origination projects.Experience of or within a trading, environment and knowledge of the relevant markets and logistics are helpful.Experience of originating and structuring financing transactions (including M&A) is desirable.A proven willingness to learn quickly, demonstrate curiosity and develop an understanding of Trading.Highly numerate and able to grasp new concepts quickly.Strong interpersonal skills, excellent communication and influencing abilities. Able to interact with all organisational levels.Ability to build support and consensus across organizational interfaces. Complimented by a strong Shell network.Experienced negotiator, able to handle multiple party negotiations, with evidence of commercial acumen and delivery, especially in negotiating trading contracts, financing agreements and/or equity/M&A deals.Resilience in dealing with setbacks.Ability to work with a large range of conflicting priorities- at any one time there may be up to a dozen projects at different stages of maturity to cope with.What we offerYou bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.Progress as a person as we work on the energy transition together.Continuously grow the transferable skills you need to get ahead.Work at the forefront of technology, trends, and practices.Collaborate with experienced colleagues with unique expertise.Achieve your balance in a values-led culture that encourages you to be the best version of yourself.Benefit from flexible working hours, and the possibility of remote/mobile working.Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.Take advantage of paid parental leave, including for non-birthing parents.Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.Grow as you progress through diverse career opportunities in national andinternational teams.Gain access to a wide range of training and development programmes.We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. .We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills.Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel. If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, any other) during the application or interview process, please let us know directly via . We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs.Shell in The United KingdomShell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.-DISCLAIMER:Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
16/05/2026
Full time
, United KingdomJob Family Group:Trading JobsWorker Type:RegularPosting Start Date:May 5, 2026Business Unit:Downstream and RenewablesExperience Level:Experienced ProfessionalsJob Description:What's the roleTo support the delivery of the Europe, East & Derivatives (EED) Crude Trading teams' strategy within Shell Trading & Supply (T&S), with a particular focus on business development activities for the MENA region. The role will align with the EED strategy to "Defend" associated trading value with Shell Group assets and third party contracts, "Enable" the optimisation of Shell assets, systems and expertise to provide better trading opportunities and "Grow" the number of profitable barrels the trading teams can offtake or supply through both equity and third-party deals. The role will be carried out in proximity with the Trading desks, Regional Business Development (BD) Managers, Regional Team Leaders (RTLs), GMs and VPs as well as the respective equivalents in other Commercial and Finance organisations within the Shell Group.In achieving these aims it is intended to maximise the use of cross-business relationships within Shell for the benefit of Trading and the Shell Group. The team therefore works closely with Products Trading, Shell Energy, Upstream, Downstream, Strategy & Portfolio, RES, P&T.What you'll be doingIdentify, originate, and deliver new business opportunities for Crude Trading in line with the EED Trading desk strategy and sponsorship, undertaking appropriate research and analysis. This will include the acquisition of term offtake agreements for crude oil with independent producers, national and regional oil companies. In addition, it will include the development of term crude supply agreements with refineries in the MENA region, which may involve crude for product swaps or processing deals as well as potential storage and logistics opportunities.Develop and maintain key customer and business relationships that are complimentary to those held by the EED Trading desks.Create innovative solutions to meet customer requirements while taking due account of all risks including credit, price risk, HSSE and Group reputation.Negotiation of substantive and complex commercial agreements to maximise trading value and provide customer solutions around financing, hedging and M&A.Project manage new development opportunities and lead project teams driving for efficient and successful delivery. Partner with and support the trading desks in the implementation of completed projects.Support the Crude Trading desks' activities (on a long-term through to a day-to-day basis) in countries within the region where there are clear overall advantages in the Business Development Manager providing this service and playing this role.Support the wider BD team, sharing experiences and learnings around key projects and providing strategic input into the desks and wider T&S and Shell organisations.Work with appropriate functions to obtain necessary corporate approvals including New Business Proposals, PCNs and Group Investment Proposals, keeping all stakeholders (including senior leaders) informed. Ensure that projects/deals are properly implemented.Work with other Shell Businesses (Upstream, SGSI & Downstream, Group Carbon) to ensure that Trading value is identified & realised to enhance the overall Shell value within Portfolio, NBD and A&D activities.What you bringArabic speaker is required.Relevant Business Development experience (within or outside of Trading) and evidence of wide delivery and implementation of successful origination projects.Experience of or within a trading, environment and knowledge of the relevant markets and logistics are helpful.Experience of originating and structuring financing transactions (including M&A) is desirable.A proven willingness to learn quickly, demonstrate curiosity and develop an understanding of Trading.Highly numerate and able to grasp new concepts quickly.Strong interpersonal skills, excellent communication and influencing abilities. Able to interact with all organisational levels.Ability to build support and consensus across organizational interfaces. Complimented by a strong Shell network.Experienced negotiator, able to handle multiple party negotiations, with evidence of commercial acumen and delivery, especially in negotiating trading contracts, financing agreements and/or equity/M&A deals.Resilience in dealing with setbacks.Ability to work with a large range of conflicting priorities- at any one time there may be up to a dozen projects at different stages of maturity to cope with.What we offerYou bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.Progress as a person as we work on the energy transition together.Continuously grow the transferable skills you need to get ahead.Work at the forefront of technology, trends, and practices.Collaborate with experienced colleagues with unique expertise.Achieve your balance in a values-led culture that encourages you to be the best version of yourself.Benefit from flexible working hours, and the possibility of remote/mobile working.Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.Take advantage of paid parental leave, including for non-birthing parents.Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.Grow as you progress through diverse career opportunities in national andinternational teams.Gain access to a wide range of training and development programmes.We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. .We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills.Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel. If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, any other) during the application or interview process, please let us know directly via . We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs.Shell in The United KingdomShell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.-DISCLAIMER:Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
The Role We're looking to grow the Delivery team by recruiting graduates into the role of Microsoft Data Consultant. The successful applicants will be enrolled into the Simpson Associates Academy for an initial intensive training period, before shadowing on projects with more experienced colleagues and ultimately forming a core part of our client facing delivery teams. Consultants will be exposed to a breadth of industries and technologies, with opportunities to work in areas such as Data Engineering, Data Science, Data Visualisation, Application Development, Cloud Platform & Security and more. Key Responsibilities Proactive in personal development and keen to pursue a challenging and rewarding long term career. Passionate about data and able to pick up new concepts and technologies quickly. Self motivated to study to achieve relevant industry certifications. Collaborative and eager to join a highly skilled and successful delivery team. Demonstrates effective communication skills in a range of formats and to both technical and non technical audiences. Delivers work packages to specification on a project, following completion of the technical design. Applies a methodical approach to issue definition and resolution. Working with our Managed Services support desk, handling tickets in accordance with the Simpsons support methodology. Demonstrate appropriate behaviour and work ethic according to Simpsons' values and culture. Skills and Attributes Required To have a strong academic background with a 2:1 or above in a STEM degree. A proven track record in achieving excellence both academically and outside of work. To have evidenced the ability to solve complex logic problems in a structured manner and show creativity in approach. A keen interest in technology and business issues, with an aptitude to use analytical software or coding. Strong numerical skills, comfortable dealing with large volumes of data. Excellent communication skills - both written and in person. Comfortable meeting customers and establishing rapport. Committed to delivering an excellent customer service, sometimes in demanding situations. Successful candidate will need to pass security clearance - SC Clearance & NPPV Level 3.
16/05/2026
Full time
The Role We're looking to grow the Delivery team by recruiting graduates into the role of Microsoft Data Consultant. The successful applicants will be enrolled into the Simpson Associates Academy for an initial intensive training period, before shadowing on projects with more experienced colleagues and ultimately forming a core part of our client facing delivery teams. Consultants will be exposed to a breadth of industries and technologies, with opportunities to work in areas such as Data Engineering, Data Science, Data Visualisation, Application Development, Cloud Platform & Security and more. Key Responsibilities Proactive in personal development and keen to pursue a challenging and rewarding long term career. Passionate about data and able to pick up new concepts and technologies quickly. Self motivated to study to achieve relevant industry certifications. Collaborative and eager to join a highly skilled and successful delivery team. Demonstrates effective communication skills in a range of formats and to both technical and non technical audiences. Delivers work packages to specification on a project, following completion of the technical design. Applies a methodical approach to issue definition and resolution. Working with our Managed Services support desk, handling tickets in accordance with the Simpsons support methodology. Demonstrate appropriate behaviour and work ethic according to Simpsons' values and culture. Skills and Attributes Required To have a strong academic background with a 2:1 or above in a STEM degree. A proven track record in achieving excellence both academically and outside of work. To have evidenced the ability to solve complex logic problems in a structured manner and show creativity in approach. A keen interest in technology and business issues, with an aptitude to use analytical software or coding. Strong numerical skills, comfortable dealing with large volumes of data. Excellent communication skills - both written and in person. Comfortable meeting customers and establishing rapport. Committed to delivering an excellent customer service, sometimes in demanding situations. Successful candidate will need to pass security clearance - SC Clearance & NPPV Level 3.
Minimum qualifications: Bachelor's degree in Computer Science, a similar technical field, or equivalent practical experience. 3 years of work experience in a technical role (e.g., software engineering, solutions consultant, etc.) or equivalent technical experience. Preferred qualifications: 3 years of experience as a technical practitioner in a developer community. Experience with game performance analysis and optimization. Experience in technical leadership, technical consulting or working with partners/customers/developers community. Experience in low-level graphics/GPU coding with DirectX12, Vulkan or Metal. Experience with Android tooling such as Renderdoc, Perfetto, Frame Pacing API, SurfaceFlinger, GFXReconstruct and Android GPU Inspector. Excellent game development skills using C/C++/C#. About the job Passionate people are everywhere at Google. In Developer Relations, we get excited to collaborate and connect with the communities that love technology as much as we do. Part community manager and part developer advocate, Developer Programs Engineers collaborate with developers at conferences and online, and advocate for developers interests internally at Google. Not afraid to be hands on, you write sample code and client libraries as well as participate in developer forums and support queues to troubleshoot and debug coding problems developers encounter. Internally, you work with product engineering teams improve our products by conveying feedback from developers, reviewing API designs and testing new features. Chrome, Android, App Engine, HTML5 as well as our core Google Apps and Ads APIs are just some of the platforms you promote and support. With your technical expertise, you drive strategy around fostering a community of developers who work with Google technologies. An ardent advocate for these developers, you represent their voice internally to our Product Managers and serve as their Google support in application development and technology implementation. The Platforms and Ecosystems product area encompasses Google's various computing software platforms across environments (desktop, mobile, applications). The products provide enterprises, and ultimately end users, the ability to utilize and manage their services at scale. We build innovative and compelling software products-from apps to TVs, from laptops to phones-that have an impact on people's lives across the world. Responsibilities Collaborate with cross functional teams to manage product engagement and identify user needs. Attend or facilitate conferences and events to gain and share insights on user experience and technologies. Lead developer programs and act as an authority in the domain. Work with game developers, Android Original Equipment Manufacturers (OEMs) and game engines in EMEA to support exciting new product integrations on flagship Android devices. Drive regular engineering focused workshops and meetings with developers to optimize the gaming experience and resolve technical problems at scale for users. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing the Accommodations for Applicants form.
16/05/2026
Full time
Minimum qualifications: Bachelor's degree in Computer Science, a similar technical field, or equivalent practical experience. 3 years of work experience in a technical role (e.g., software engineering, solutions consultant, etc.) or equivalent technical experience. Preferred qualifications: 3 years of experience as a technical practitioner in a developer community. Experience with game performance analysis and optimization. Experience in technical leadership, technical consulting or working with partners/customers/developers community. Experience in low-level graphics/GPU coding with DirectX12, Vulkan or Metal. Experience with Android tooling such as Renderdoc, Perfetto, Frame Pacing API, SurfaceFlinger, GFXReconstruct and Android GPU Inspector. Excellent game development skills using C/C++/C#. About the job Passionate people are everywhere at Google. In Developer Relations, we get excited to collaborate and connect with the communities that love technology as much as we do. Part community manager and part developer advocate, Developer Programs Engineers collaborate with developers at conferences and online, and advocate for developers interests internally at Google. Not afraid to be hands on, you write sample code and client libraries as well as participate in developer forums and support queues to troubleshoot and debug coding problems developers encounter. Internally, you work with product engineering teams improve our products by conveying feedback from developers, reviewing API designs and testing new features. Chrome, Android, App Engine, HTML5 as well as our core Google Apps and Ads APIs are just some of the platforms you promote and support. With your technical expertise, you drive strategy around fostering a community of developers who work with Google technologies. An ardent advocate for these developers, you represent their voice internally to our Product Managers and serve as their Google support in application development and technology implementation. The Platforms and Ecosystems product area encompasses Google's various computing software platforms across environments (desktop, mobile, applications). The products provide enterprises, and ultimately end users, the ability to utilize and manage their services at scale. We build innovative and compelling software products-from apps to TVs, from laptops to phones-that have an impact on people's lives across the world. Responsibilities Collaborate with cross functional teams to manage product engagement and identify user needs. Attend or facilitate conferences and events to gain and share insights on user experience and technologies. Lead developer programs and act as an authority in the domain. Work with game developers, Android Original Equipment Manufacturers (OEMs) and game engines in EMEA to support exciting new product integrations on flagship Android devices. Drive regular engineering focused workshops and meetings with developers to optimize the gaming experience and resolve technical problems at scale for users. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing the Accommodations for Applicants form.
Information Security & SOC Consultant Based: Field-based, predominantly in the London area Type: Full-time Salary: £70-80k Eligibility: You must be eligible to work in the UK About the Role As the Smartdesc Information Security Consultant, you will be working with the Information Security team and technical delivery team to deliver security solutions to our customers. You will work with Smartdesc customers providing strategic Information Security guidance, support and roadmaps, driving continuous improvement in their security posture. This will include identifying and overseeing a variety of security projects, including helping our customers to implement security controls, assessing against industry good practice, creating assessment reports to deliver to Senior Leadership Teams and improving organisations security position. The role offers a wide range of work, from strategic Information Security governance and risk management to guiding our non-profit customers to get best value from the Microsoft Business Premium, E3 and E5 security offerings. You will also need to be confident presenting security information at all levels, from part time volunteers to boards. This role will be customer facing requiring a keen eye for detail and proven ability of delivering Information Security good practice. You will be responsible for: Identifying steps that organisations need to take to improve their security position and creating roadmaps for continuous improvement, often maximising the use of existing Microsoft licensing and supporting them through the process. Alignment of good practice frameworks and standards such as Cyber Essentials, NCSC CAF and ISO 27001. Ownership or oversight of key Information Security processes and procedures. Ownership of the Smartdesc MDR management service. Implementation and ownership of Information Security Risk Management programmes. Identifying and managing remediation actions to reduce risks. Ownership or oversight of Information Security Policies. Development and Implementation of general and role/function specific Information Security Training and Awareness programmes. Raising, investigating and managing or supporting IT Security incidents ensuring any necessary follow up actions. Providing IT security support to business functions including digital teams, IT infrastructure and IT Service Desk. Development and ownership of the Information Security Internal Audit programmes. Oversight of rolling programmes of security tests, reviews and audits. Writing Information Security reports and delivering the findings to key stakeholders. Key Skills: Knowledge and experience with technology, security and DP related compliance, legal & regulatory frameworks and standards, including Cyber Essentials, ISO27001, PCI DSS, OWASP, GDPR etc. Knowledge and experience of the Microsoft stack. Purview experience is beneficial. Ability to demonstrate expert knowledge and understanding of information security good practice. Experience in working with technical and non-technical business personnel at various levels, articulating security risks in a manner appropriate to the stakeholders. Strong attention to detail. Knowledge of Information Security principles and concepts and knowledge of technical security controls. Previous consulting experience to SMEs, non-profits or educational settings would be preferred. A positive can-do attitude and a self-starter who can work under their own initiative. Information Security certifications such as CISSP or CISM are beneficial as are Microsoft certifications especially from the SC series such as the SC-400/401. Benefits: Gym membership contribution Health Cash Plan Increased annual leave with length of service Free annual leave on your birthday Length of service bonus Hybrid working Free Will Writing service And more!
15/05/2026
Full time
Information Security & SOC Consultant Based: Field-based, predominantly in the London area Type: Full-time Salary: £70-80k Eligibility: You must be eligible to work in the UK About the Role As the Smartdesc Information Security Consultant, you will be working with the Information Security team and technical delivery team to deliver security solutions to our customers. You will work with Smartdesc customers providing strategic Information Security guidance, support and roadmaps, driving continuous improvement in their security posture. This will include identifying and overseeing a variety of security projects, including helping our customers to implement security controls, assessing against industry good practice, creating assessment reports to deliver to Senior Leadership Teams and improving organisations security position. The role offers a wide range of work, from strategic Information Security governance and risk management to guiding our non-profit customers to get best value from the Microsoft Business Premium, E3 and E5 security offerings. You will also need to be confident presenting security information at all levels, from part time volunteers to boards. This role will be customer facing requiring a keen eye for detail and proven ability of delivering Information Security good practice. You will be responsible for: Identifying steps that organisations need to take to improve their security position and creating roadmaps for continuous improvement, often maximising the use of existing Microsoft licensing and supporting them through the process. Alignment of good practice frameworks and standards such as Cyber Essentials, NCSC CAF and ISO 27001. Ownership or oversight of key Information Security processes and procedures. Ownership of the Smartdesc MDR management service. Implementation and ownership of Information Security Risk Management programmes. Identifying and managing remediation actions to reduce risks. Ownership or oversight of Information Security Policies. Development and Implementation of general and role/function specific Information Security Training and Awareness programmes. Raising, investigating and managing or supporting IT Security incidents ensuring any necessary follow up actions. Providing IT security support to business functions including digital teams, IT infrastructure and IT Service Desk. Development and ownership of the Information Security Internal Audit programmes. Oversight of rolling programmes of security tests, reviews and audits. Writing Information Security reports and delivering the findings to key stakeholders. Key Skills: Knowledge and experience with technology, security and DP related compliance, legal & regulatory frameworks and standards, including Cyber Essentials, ISO27001, PCI DSS, OWASP, GDPR etc. Knowledge and experience of the Microsoft stack. Purview experience is beneficial. Ability to demonstrate expert knowledge and understanding of information security good practice. Experience in working with technical and non-technical business personnel at various levels, articulating security risks in a manner appropriate to the stakeholders. Strong attention to detail. Knowledge of Information Security principles and concepts and knowledge of technical security controls. Previous consulting experience to SMEs, non-profits or educational settings would be preferred. A positive can-do attitude and a self-starter who can work under their own initiative. Information Security certifications such as CISSP or CISM are beneficial as are Microsoft certifications especially from the SC series such as the SC-400/401. Benefits: Gym membership contribution Health Cash Plan Increased annual leave with length of service Free annual leave on your birthday Length of service bonus Hybrid working Free Will Writing service And more!
IT/Telco Solutions Engineer - Aberdeen £40,000 + Van Home-Based with Travel Shape the Future of IT Infrastructure Are you an IT professional who thrives on variety, enjoys solving complex technical challenges, and wants to work with cutting-edge technology across diverse client environments? Focus Group is looking for a Solutions Engineer in the Aberdeen area to join our growing team in Scotland. About the Role As a Solutions Engineer, you'll be the technical expert our clients rely on. You'll split your time between remote support and onsite delivery, working with everyone from ambitious SMEs to large enterprises. This isn't a desk job-you'll lead project implementations, troubleshoot complex issues, and mentor other engineers while continuously expanding your technical expertise. What You'll Be Doing: Leading the delivery of IT projects from small upgrades to major infrastructure transformations Acting as the go-to expert in your specialism, handling escalations and complex technical challenges Designing and implementing best-practice solutions across networking, cloud, voice, or server infrastructure Conducting site surveys, audits, and technical scoping sessions with clients Collaborating with project managers, 3rd line engineers, and service desk teams Developing training materials and documentation to share your expertise across the business Building lasting relationships with clients through exceptional technical delivery and customer service What We're Looking For You'll need: Proven experience in IT & Telecoms support or delivery roles Subject matter expert-level knowledge in at least one of these areas: Networking: VLANs, routing, wireless, Ekahau, Meraki, SonicWall, Cisco, Aruba Voice Systems: SIP, hosted voice, Gamma, LG, Mitel, Avaya Server & Storage: Windows Server, Hyper-V, VMware, M365, Azure Cloud Technologies: M365, Azure, Intune, SharePoint Excellent communication skills and meticulous attention to detail A full UK driving licence and flexibility for occasional overnight stays on larger projects Strong troubleshooting abilities and a genuine passion for staying ahead of technology trends Bonus points for: Experience in a managed service provider environment Industry certifications (Microsoft, Cisco, Meraki, SonicWall, Aruba) Active Microsoft certifications (MS101, MS100, AZ104, AZ140) Why Focus Group? Focus Group is a 1,300-strong Microsoft technology partner and managed service provider backed by HG Capital. We're experiencing significant growth and investing heavily in our people and capabilities. When you join us, you're not just taking a job-you're joining a company with ambitious plans and clear career pathways. What's in it for you: Competitive salary of £40,000 + overtime and on-call Company van with fuel card Home-based role with autonomy and trust Genuine career progression opportunities into Team Manager, Technical Consultant, or Technical Pre-Sales roles Exposure to diverse technologies and challenging projects that will accelerate your development Work with enterprise-level clients while maintaining the agility of a growing organization Investment in your professional development and certifications Ready to Apply? If you're looking for a role that combines technical depth with variety, autonomy with collaboration, and professional growth with real responsibility, we'd love to hear from you. Location: Aberdeen (Home-based with frequent client site visits across the region)
14/05/2026
Full time
IT/Telco Solutions Engineer - Aberdeen £40,000 + Van Home-Based with Travel Shape the Future of IT Infrastructure Are you an IT professional who thrives on variety, enjoys solving complex technical challenges, and wants to work with cutting-edge technology across diverse client environments? Focus Group is looking for a Solutions Engineer in the Aberdeen area to join our growing team in Scotland. About the Role As a Solutions Engineer, you'll be the technical expert our clients rely on. You'll split your time between remote support and onsite delivery, working with everyone from ambitious SMEs to large enterprises. This isn't a desk job-you'll lead project implementations, troubleshoot complex issues, and mentor other engineers while continuously expanding your technical expertise. What You'll Be Doing: Leading the delivery of IT projects from small upgrades to major infrastructure transformations Acting as the go-to expert in your specialism, handling escalations and complex technical challenges Designing and implementing best-practice solutions across networking, cloud, voice, or server infrastructure Conducting site surveys, audits, and technical scoping sessions with clients Collaborating with project managers, 3rd line engineers, and service desk teams Developing training materials and documentation to share your expertise across the business Building lasting relationships with clients through exceptional technical delivery and customer service What We're Looking For You'll need: Proven experience in IT & Telecoms support or delivery roles Subject matter expert-level knowledge in at least one of these areas: Networking: VLANs, routing, wireless, Ekahau, Meraki, SonicWall, Cisco, Aruba Voice Systems: SIP, hosted voice, Gamma, LG, Mitel, Avaya Server & Storage: Windows Server, Hyper-V, VMware, M365, Azure Cloud Technologies: M365, Azure, Intune, SharePoint Excellent communication skills and meticulous attention to detail A full UK driving licence and flexibility for occasional overnight stays on larger projects Strong troubleshooting abilities and a genuine passion for staying ahead of technology trends Bonus points for: Experience in a managed service provider environment Industry certifications (Microsoft, Cisco, Meraki, SonicWall, Aruba) Active Microsoft certifications (MS101, MS100, AZ104, AZ140) Why Focus Group? Focus Group is a 1,300-strong Microsoft technology partner and managed service provider backed by HG Capital. We're experiencing significant growth and investing heavily in our people and capabilities. When you join us, you're not just taking a job-you're joining a company with ambitious plans and clear career pathways. What's in it for you: Competitive salary of £40,000 + overtime and on-call Company van with fuel card Home-based role with autonomy and trust Genuine career progression opportunities into Team Manager, Technical Consultant, or Technical Pre-Sales roles Exposure to diverse technologies and challenging projects that will accelerate your development Work with enterprise-level clients while maintaining the agility of a growing organization Investment in your professional development and certifications Ready to Apply? If you're looking for a role that combines technical depth with variety, autonomy with collaboration, and professional growth with real responsibility, we'd love to hear from you. Location: Aberdeen (Home-based with frequent client site visits across the region)
Developer Relations Engineer, Android and Play, Games London, UK Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Bachelor's degree in Computer Science, a similar technical field, or equivalent practical experience. 3 years of work experience in a technical role (e.g., software engineering, solutions consultant, etc.) or equivalent technical experience. Preferred qualifications: 3 years of experience as a technical practitioner in a developer community. Experience with game performance analysis and optimization. Experience in technical leadership, technical consulting or working with partners/customers/developers community. Experience in low-level graphics/GPU coding with DirectX12, Vulkan or Metal. Experience with Android tooling such as Renderdoc, Perfetto, Frame Pacing API, SurfaceFlinger, GFXReconstruct and Android GPU Inspector. About the job Passionate people are everywhere at Google. In Developer Relations, we get excited to collaborate and connect with the communities that love technology as much as we do. Part community manager and part developer advocate, Developer Programs Engineers collaborate with developers at conferences and online, and advocate for developers interests internally at Google. Not afraid to be hands on, you write sample code and client libraries as well as participate in developer forums and support queues to troubleshoot and debug coding problems developers encounter. Internally, you work with product engineering teams improve our products by conveying feedback from developers, reviewing API designs and testing new features. Chrome, Android, App Engine, HTML5 as well as our core Google Apps and Ads APIs are just some of the platforms you promote and support. With your technical expertise, you drive strategy around fostering a community of developers who work with Google technologies. An ardent advocate for these developers, you represent their voice internally to our Product Managers and serve as their Google support in application development and technology implementation. The Platforms and Ecosystems product area encompasses Google's various computing software platforms across environments (desktop, mobile, applications). The products provide enterprises, and ultimately end users, the ability to utilize and manage their services at scale. We build innovative and compelling software products-from apps to TVs, from laptops to phones-that have an impact on people's lives across the world. Responsibilities Collaborate with cross-functional teams to manage product engagement and identify user needs. Attend or facilitate conferences and events to gain and share insights on user experience and technologies. Lead developer programs and act as an authority in the domain. Work with game developers, Android Original Equipment Manufacturers (OEMs) and game engines in EMEA to support exciting new product integrations on flagship Android devices. Drive regular engineering-focused workshops and meetings with developers to optimize the gaming experience and resolve technical problems at scale for users. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
11/05/2026
Full time
Developer Relations Engineer, Android and Play, Games London, UK Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Bachelor's degree in Computer Science, a similar technical field, or equivalent practical experience. 3 years of work experience in a technical role (e.g., software engineering, solutions consultant, etc.) or equivalent technical experience. Preferred qualifications: 3 years of experience as a technical practitioner in a developer community. Experience with game performance analysis and optimization. Experience in technical leadership, technical consulting or working with partners/customers/developers community. Experience in low-level graphics/GPU coding with DirectX12, Vulkan or Metal. Experience with Android tooling such as Renderdoc, Perfetto, Frame Pacing API, SurfaceFlinger, GFXReconstruct and Android GPU Inspector. About the job Passionate people are everywhere at Google. In Developer Relations, we get excited to collaborate and connect with the communities that love technology as much as we do. Part community manager and part developer advocate, Developer Programs Engineers collaborate with developers at conferences and online, and advocate for developers interests internally at Google. Not afraid to be hands on, you write sample code and client libraries as well as participate in developer forums and support queues to troubleshoot and debug coding problems developers encounter. Internally, you work with product engineering teams improve our products by conveying feedback from developers, reviewing API designs and testing new features. Chrome, Android, App Engine, HTML5 as well as our core Google Apps and Ads APIs are just some of the platforms you promote and support. With your technical expertise, you drive strategy around fostering a community of developers who work with Google technologies. An ardent advocate for these developers, you represent their voice internally to our Product Managers and serve as their Google support in application development and technology implementation. The Platforms and Ecosystems product area encompasses Google's various computing software platforms across environments (desktop, mobile, applications). The products provide enterprises, and ultimately end users, the ability to utilize and manage their services at scale. We build innovative and compelling software products-from apps to TVs, from laptops to phones-that have an impact on people's lives across the world. Responsibilities Collaborate with cross-functional teams to manage product engagement and identify user needs. Attend or facilitate conferences and events to gain and share insights on user experience and technologies. Lead developer programs and act as an authority in the domain. Work with game developers, Android Original Equipment Manufacturers (OEMs) and game engines in EMEA to support exciting new product integrations on flagship Android devices. Drive regular engineering-focused workshops and meetings with developers to optimize the gaming experience and resolve technical problems at scale for users. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Project Architect or Senior Architect page is loaded Project Architect or Senior Architectlocations: GB.Birmingham - Chamberlain Squaretime type: Full timeposted on: Posted Todayjob requisition id: R-154527 Job Description OverviewAtkinsRéalis offers candidates the opportunity to be a part of exciting projects working with a network of creative individuals with the shared goal of design excellence. The role is ideal for those looking to take ownership of projects in a leading role. Our staff are challenged towards professional growth and development within a multi-discipline environment. Your roleThe ideal candidate will be an ARB Part 3 qualified architect with a demonstrable years' post qualification experience with a good understanding of the UK statutory requirements (Building Regulations, Planning etc). Candidates will be able to demonstrate the below requirements or abilities: To develop designs that are firmly rooted with a strong narrative that seek to enhance the built environment and our reputation. A creative designer with an understanding of technical delivery. Contribute to design and culture within the studio and wider regional team. Consistently contribute and lead the successful delivery of projects with varying levels of complexity and ranging in size from small, medium and large-scale. Work proactively within a multi- disciplinary environment to lead the design off major opportunities. Understand the design process and RIBA Plan of Work, having the ability to deliver a project from concept, detail design, delivery on site and through to completion. They will be able to produce, analyse and advise upon material selection, specification and detailed design solutions in relation to performance and production criteria. Proficiently use Autodesk Revit, AutoCAD, NBS Specification and have experience in advanced collaboration software (such as Navisworks). The candidate will also have an understanding of and be able to manage information such as federation of BIM models, model checking, clash and interface management. Practical working knowledge of Adobe Creative Suite or other similar software package. About youThe personal qualities required from the applying candidate are: strong interpersonal skills, organisation and efficient time management, attention to detail, ability to work independently and effectively when under pressure and to tight deadlines. The candidate must be self-motivated and flexible, bringing a positive and 'can-do' attitude, and the willingness to be a strong team player. Rewards & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
11/05/2026
Full time
Project Architect or Senior Architect page is loaded Project Architect or Senior Architectlocations: GB.Birmingham - Chamberlain Squaretime type: Full timeposted on: Posted Todayjob requisition id: R-154527 Job Description OverviewAtkinsRéalis offers candidates the opportunity to be a part of exciting projects working with a network of creative individuals with the shared goal of design excellence. The role is ideal for those looking to take ownership of projects in a leading role. Our staff are challenged towards professional growth and development within a multi-discipline environment. Your roleThe ideal candidate will be an ARB Part 3 qualified architect with a demonstrable years' post qualification experience with a good understanding of the UK statutory requirements (Building Regulations, Planning etc). Candidates will be able to demonstrate the below requirements or abilities: To develop designs that are firmly rooted with a strong narrative that seek to enhance the built environment and our reputation. A creative designer with an understanding of technical delivery. Contribute to design and culture within the studio and wider regional team. Consistently contribute and lead the successful delivery of projects with varying levels of complexity and ranging in size from small, medium and large-scale. Work proactively within a multi- disciplinary environment to lead the design off major opportunities. Understand the design process and RIBA Plan of Work, having the ability to deliver a project from concept, detail design, delivery on site and through to completion. They will be able to produce, analyse and advise upon material selection, specification and detailed design solutions in relation to performance and production criteria. Proficiently use Autodesk Revit, AutoCAD, NBS Specification and have experience in advanced collaboration software (such as Navisworks). The candidate will also have an understanding of and be able to manage information such as federation of BIM models, model checking, clash and interface management. Practical working knowledge of Adobe Creative Suite or other similar software package. About youThe personal qualities required from the applying candidate are: strong interpersonal skills, organisation and efficient time management, attention to detail, ability to work independently and effectively when under pressure and to tight deadlines. The candidate must be self-motivated and flexible, bringing a positive and 'can-do' attitude, and the willingness to be a strong team player. Rewards & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
About Energy Systems We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry. Are you ready to shape the future of power systems and drive innovation in the energy sector? Do you have a passion for delivering creative, practical solutions that transform the power generation, transmission, and distribution industries? Are you excited about leading groundbreaking projects and delivering exceptional value to customers in North America's evolving power systems landscape? DNV Energy Systems is seeking a Senior Resource Integration (RI) Engineer, in the Renewables & Power Grids group. Our team provides creative, cost effective and practical solutions to stakeholders in the power generation, transmission/distribution systems and hyper scaler loads. The RI Engineer must demonstrate vision and drive and be passionate about contributing to the growth and evolution of the Power Systems Advisory business in North America. The ideal candidate will be aware of market opportunities where we can differentiate and innovate, and they will manage commercial projects, delivering technical insight and delighting customers with excellent customer service. At DNV our organizational culture and how we collectively influence the world for future generations matters deeply to us. Our team works every day to increase the widespread deployment and operation of renewables to address climate change and positively impact society; endeavours to achieve our purpose through the success of our customers; and strives to be high-performing and innovative. Our approach reflects the equity, respect, and diversity we wish to see in the world. This role is based at our DNV office in Dallas (TX), Houston (TX), Medford (MA), New York (NY), Oakland (CA), Portland (OR), San Diego (CA), Seattle (WA) or Austin (TX) presenting a dynamic hybrid schedule where employees will typically spend three (3) days per week working from either a DNV office or client location/site. Further details regarding role-specific requirements will be shared during the interview process. The position may also be considered at other DNV offices within US. What You'll Do Perform steady state, dynamic, short-circuit and/or PSCAD model development for renewable and conventional generation resources including Solar, Storage, Wind and Gas turbines Apply experience to independently perform, lead others, and advance collective capabilities in studies for power flow, transient stability, short-circuit, Electromagnetic Transients (EMT), harmonics, techno-economics, and related areas for transmission, distribution, load, and generator applications Lead and advance script development and troubleshooting throughout the study process, ensuring high quality and timely deliverables, minimizing rework and review needs. Identify and implement modifications to more effectively address workloads Collaborate with, lead, and advance capabilities of team members in understanding study requirements, including technical and commercial items, such as billable hours, to ensure high quality and timely deliverables throughout the study process Serve as a Subject Matter Expert for area(s) related to grid reliability and/or energy markets Conduct and lead technical studies for generator interconnection including system impact, feasibility, and deliverability per ISOs/RTOs requirements and methodology Guide and instruct team members using a strong technical understanding of generation (including IBR), transmission, interconnection, customer and load, and modeling principles Actively attend (in person/remote) industry stakeholder meetings and stay up to date with assigned market changes in terms of developments and policy changes Contribute to the team's research and innovation activities in terms of development of new techniques and/or analytical tools to further the team's performance in terms of efficiency and/or capability improvements Cultivate new customer relationships, and assist in preparing responses to Requests for Proposals (RFP) and provide Statement of Qualifications (SOQ) for new tenders/bids/opportunities Generous paid time off (vacation, sick days, company holidays, personal days) Multiple Medical and Dental benefit plans to choose from, Vision benefits Spending accounts - FSA, Dependent Care, Commuter Benefits, company-seeded HSA Employer-paid, therapist-led, virtual care services through Talkspace 401(k) with company match Company provided life insurance, short-term, and long-term disability benefits Education reimbursement program Flexible work schedule with hybrid opportunities Charitable Matched Giving and Volunteer Rewards through our Impact Program Volunteer time off (VTO) paid by the company Career advancement opportunities Benefits vary based on position, tenure, location, and employee election For California, Washington, New York, Washington, D.C., Illinois, and Maryland: "DNV provides a reasonable range of compensation for this role. The actual compensation is influenced by a wide array of factors, including but not limited to skill set, level of experience, and specific location. For the states of California, Washington, New York, Washington, D.C., Illinois, and Maryland only, the starting pay range for this role is $120,000 - $175,000." DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. US applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment Department (). Information received relating to accommodation will be addressed confidentially. For more information For more information: What is Required Bachelor's degree in electrical or mechanical engineering At least 5 years of relevant experience to include: In-depth understanding of fundamentals of electric power systems and renewable energy Hands-on experiences with power-system tools PSS/E, TARA, PSLF, Power-world, and PSCAD Direct work experience in transmission and/or distribution planning related analyses in transmission planning and/or resource interconnection Knowledge of North American RTO/ISO markets grid interconnection and corresponding planning practices including resource integration studies, NERC standards and ISO/RTO resource interconnection model requirements Ability to work in a dynamic team environment and collaborate with clients and team members on project schedules, budgets, and deliverables Willingness and ability to travel up to 10% of the time Must possess a valid driver's license and be able to rent and drive a car and travel on public conveyances when required Strong written and verbal English communication skills We conduct pre-employment drug and background screening What is Preferred Active PE License Graduate level degree with emphasis on Electric Power Systems Demonstrable hands-on experience with power system analysis software packages including PSS/E, TSAT, TARA, ASPEN, PSLF, CYME, ETAP, Synergie Electric and/or DIGSILENT, EMTP-RV, PSLF, AUTOCAD AUTODesk Track record of project management and/or successful completion of project management related training Minimum three (3+) years of experience in resource interconnection working with a consultant performing studies in areas such as resource planning, generation interconnection, transmission planning and grid resiliency studies with ISO, utility firms Working knowledge of automation scripts such as Python Experience performing one or more of the studies; Power flow studies, Transient Stability studies, Resource planning studies, forward looking analysis, Security constraint economic dispatch (SCED) analysis
10/05/2026
Full time
About Energy Systems We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry. Are you ready to shape the future of power systems and drive innovation in the energy sector? Do you have a passion for delivering creative, practical solutions that transform the power generation, transmission, and distribution industries? Are you excited about leading groundbreaking projects and delivering exceptional value to customers in North America's evolving power systems landscape? DNV Energy Systems is seeking a Senior Resource Integration (RI) Engineer, in the Renewables & Power Grids group. Our team provides creative, cost effective and practical solutions to stakeholders in the power generation, transmission/distribution systems and hyper scaler loads. The RI Engineer must demonstrate vision and drive and be passionate about contributing to the growth and evolution of the Power Systems Advisory business in North America. The ideal candidate will be aware of market opportunities where we can differentiate and innovate, and they will manage commercial projects, delivering technical insight and delighting customers with excellent customer service. At DNV our organizational culture and how we collectively influence the world for future generations matters deeply to us. Our team works every day to increase the widespread deployment and operation of renewables to address climate change and positively impact society; endeavours to achieve our purpose through the success of our customers; and strives to be high-performing and innovative. Our approach reflects the equity, respect, and diversity we wish to see in the world. This role is based at our DNV office in Dallas (TX), Houston (TX), Medford (MA), New York (NY), Oakland (CA), Portland (OR), San Diego (CA), Seattle (WA) or Austin (TX) presenting a dynamic hybrid schedule where employees will typically spend three (3) days per week working from either a DNV office or client location/site. Further details regarding role-specific requirements will be shared during the interview process. The position may also be considered at other DNV offices within US. What You'll Do Perform steady state, dynamic, short-circuit and/or PSCAD model development for renewable and conventional generation resources including Solar, Storage, Wind and Gas turbines Apply experience to independently perform, lead others, and advance collective capabilities in studies for power flow, transient stability, short-circuit, Electromagnetic Transients (EMT), harmonics, techno-economics, and related areas for transmission, distribution, load, and generator applications Lead and advance script development and troubleshooting throughout the study process, ensuring high quality and timely deliverables, minimizing rework and review needs. Identify and implement modifications to more effectively address workloads Collaborate with, lead, and advance capabilities of team members in understanding study requirements, including technical and commercial items, such as billable hours, to ensure high quality and timely deliverables throughout the study process Serve as a Subject Matter Expert for area(s) related to grid reliability and/or energy markets Conduct and lead technical studies for generator interconnection including system impact, feasibility, and deliverability per ISOs/RTOs requirements and methodology Guide and instruct team members using a strong technical understanding of generation (including IBR), transmission, interconnection, customer and load, and modeling principles Actively attend (in person/remote) industry stakeholder meetings and stay up to date with assigned market changes in terms of developments and policy changes Contribute to the team's research and innovation activities in terms of development of new techniques and/or analytical tools to further the team's performance in terms of efficiency and/or capability improvements Cultivate new customer relationships, and assist in preparing responses to Requests for Proposals (RFP) and provide Statement of Qualifications (SOQ) for new tenders/bids/opportunities Generous paid time off (vacation, sick days, company holidays, personal days) Multiple Medical and Dental benefit plans to choose from, Vision benefits Spending accounts - FSA, Dependent Care, Commuter Benefits, company-seeded HSA Employer-paid, therapist-led, virtual care services through Talkspace 401(k) with company match Company provided life insurance, short-term, and long-term disability benefits Education reimbursement program Flexible work schedule with hybrid opportunities Charitable Matched Giving and Volunteer Rewards through our Impact Program Volunteer time off (VTO) paid by the company Career advancement opportunities Benefits vary based on position, tenure, location, and employee election For California, Washington, New York, Washington, D.C., Illinois, and Maryland: "DNV provides a reasonable range of compensation for this role. The actual compensation is influenced by a wide array of factors, including but not limited to skill set, level of experience, and specific location. For the states of California, Washington, New York, Washington, D.C., Illinois, and Maryland only, the starting pay range for this role is $120,000 - $175,000." DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. US applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment Department (). Information received relating to accommodation will be addressed confidentially. For more information For more information: What is Required Bachelor's degree in electrical or mechanical engineering At least 5 years of relevant experience to include: In-depth understanding of fundamentals of electric power systems and renewable energy Hands-on experiences with power-system tools PSS/E, TARA, PSLF, Power-world, and PSCAD Direct work experience in transmission and/or distribution planning related analyses in transmission planning and/or resource interconnection Knowledge of North American RTO/ISO markets grid interconnection and corresponding planning practices including resource integration studies, NERC standards and ISO/RTO resource interconnection model requirements Ability to work in a dynamic team environment and collaborate with clients and team members on project schedules, budgets, and deliverables Willingness and ability to travel up to 10% of the time Must possess a valid driver's license and be able to rent and drive a car and travel on public conveyances when required Strong written and verbal English communication skills We conduct pre-employment drug and background screening What is Preferred Active PE License Graduate level degree with emphasis on Electric Power Systems Demonstrable hands-on experience with power system analysis software packages including PSS/E, TSAT, TARA, ASPEN, PSLF, CYME, ETAP, Synergie Electric and/or DIGSILENT, EMTP-RV, PSLF, AUTOCAD AUTODesk Track record of project management and/or successful completion of project management related training Minimum three (3+) years of experience in resource interconnection working with a consultant performing studies in areas such as resource planning, generation interconnection, transmission planning and grid resiliency studies with ISO, utility firms Working knowledge of automation scripts such as Python Experience performing one or more of the studies; Power flow studies, Transient Stability studies, Resource planning studies, forward looking analysis, Security constraint economic dispatch (SCED) analysis
Critical Infrastructure Engineers - Electrical page is loaded Critical Infrastructure Engineers - Electricallocations: GB.Epsom.Woodcote Grove: GB.London.Nova Northtime type: Full timeposted on: Posted Todayjob requisition id: R-152443 Job Description OverviewThe AtkinsRéalis Building Design Practice team are looking for experienced Associate Director/Associate/Principal/Senior Critical Infrastructure Electrical Design Engineers to join the Epsom or London team to support project delivery across the UK.We work across multiple sectors including aviation, residential, commercial, education, healthcare, transportation, defence, and energy. Experience in defence and energy sectors would be of benefit to the role. Your role Ensuring an understanding of project briefs. Design and specification of electrical systems - LV & MV power systems, earthing, renewable technology (PV / BESS etc), connection of these technologies to the Grid network, and a general understanding of electrical building services systems. Carry out (and/or managing of others), in the production of detailed calculations using industry standard software tools including Trimble Prodesign, ETAP, PV design tools, etc. Preparing technical specifications. Collaborate with our BIM team to prepare models and drawings, with a working understanding of Autodesk Revit. Site surveys, inspections and monitor site works. Report and technical note writing. Maintaining complete records and archives to company standards. Adherence to quality, environmental and governance processes. Assist with technical development of junior staff. Office Location AtkinsRéalis offers semi-flexible working, you would be required to attend your home office for at least 3 days a week, or site as required. About you Qualification in Engineering / Electrical Engineering or related subjects. Chartered Engineer with CIBSE or IET preferred. Good level of computer literacy in a range of software tools including ETAP, Amtech/Prodesign, Dialux/Relux, NBS and Microsoft packages. Familiar with energy reduction methods and approaches to decarbonising new and existing buildings. Design of PV Systems. Design of BESS (battery energy storage systems). Experience of working in a design consultancy and/or experience of working within a contractor design environment is essential. Detailed knowledge of appropriate technical standards. Able to take charge of project deliverables, make decisions, act on own initiative and operate in a pro-active way. Good report writing skills, experience of making presentations to and attending meetings with clients is essential. Comfortable working within time and cost budgets as agreed at project briefing meetings. Rewards & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
10/05/2026
Full time
Critical Infrastructure Engineers - Electrical page is loaded Critical Infrastructure Engineers - Electricallocations: GB.Epsom.Woodcote Grove: GB.London.Nova Northtime type: Full timeposted on: Posted Todayjob requisition id: R-152443 Job Description OverviewThe AtkinsRéalis Building Design Practice team are looking for experienced Associate Director/Associate/Principal/Senior Critical Infrastructure Electrical Design Engineers to join the Epsom or London team to support project delivery across the UK.We work across multiple sectors including aviation, residential, commercial, education, healthcare, transportation, defence, and energy. Experience in defence and energy sectors would be of benefit to the role. Your role Ensuring an understanding of project briefs. Design and specification of electrical systems - LV & MV power systems, earthing, renewable technology (PV / BESS etc), connection of these technologies to the Grid network, and a general understanding of electrical building services systems. Carry out (and/or managing of others), in the production of detailed calculations using industry standard software tools including Trimble Prodesign, ETAP, PV design tools, etc. Preparing technical specifications. Collaborate with our BIM team to prepare models and drawings, with a working understanding of Autodesk Revit. Site surveys, inspections and monitor site works. Report and technical note writing. Maintaining complete records and archives to company standards. Adherence to quality, environmental and governance processes. Assist with technical development of junior staff. Office Location AtkinsRéalis offers semi-flexible working, you would be required to attend your home office for at least 3 days a week, or site as required. About you Qualification in Engineering / Electrical Engineering or related subjects. Chartered Engineer with CIBSE or IET preferred. Good level of computer literacy in a range of software tools including ETAP, Amtech/Prodesign, Dialux/Relux, NBS and Microsoft packages. Familiar with energy reduction methods and approaches to decarbonising new and existing buildings. Design of PV Systems. Design of BESS (battery energy storage systems). Experience of working in a design consultancy and/or experience of working within a contractor design environment is essential. Detailed knowledge of appropriate technical standards. Able to take charge of project deliverables, make decisions, act on own initiative and operate in a pro-active way. Good report writing skills, experience of making presentations to and attending meetings with clients is essential. Comfortable working within time and cost budgets as agreed at project briefing meetings. Rewards & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Overview Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Methods are experts in delivering secure, resilient cyber and information services - keeping systems and data safe. We help reduce risk and vulnerabilities from cyber-attacks by developing a security road-map tailored to your unique needs. We help organisations improve processes such as threat management by building an identity management programme, and establishing prevention, detection and response capabilities to cyber-attacks. Responsibilities Effective business acumen and an understanding of the cyber security challenges faced by client, with the ability to interact with senior stakeholders across departments Experience of identifying and applying security risk and familiarity with common control frameworks Managing, delivering and leading cyber security and cyber risk assignments, including producing documentation, reports, recommendations and quality assuring the work produced by team members. Working as a subject matter expert in your particular field to support a team and managing a larger team in delivering engagements at scale, with the appropriate reach and influence across the teams and communities. Maintaining awareness of key business and industry trends and understanding how they impact responses to cyber risk. Ability to research, articulate and pitch complex and innovative architecture and security advice, at both business and technical levels, for new or existing problems and be able to justify and communicate design decisions directly to key customer stakeholders including senior management Working in a particular field as subject matter expert, to support a team in delivering engagements at scale, which may require subtle security needs Develop vision, principles and strategy for security architects for one project or technology Providing our clients with trusted advice, rooted in a pragmatic and agnostic understanding of their business situation and objectives, to help them navigate complex, risk-driven Cyber decisions. Able to understand and comprehend the impact of decisions, balancing requirements and deciding between approaches Investigating major breaches of security and recommending appropriate control improvements. Contributing to development of information security policy, standards, procedures and guidelines. Be the point of escalation for architects in lower grade roles, with the ability to lead the technical design of systems and services Essential Skills and Experience An experienced consultant with a background in Cyber Security Minimum 3-5 years of experience in Information Security related positions Minimum 2-3 years of experience in security architecture Certification in AWS or Azure for Architecture and Security or similar IASME / Cyber Essentials Plus Certified Knowledge of secure network architecture and technical design Experience in creating secure architecture in either AWS or Azure Experience providing expert strategy, risk and technical advice, guidance and support on cyber security, both in business-as-usual and for live and planned projects within our clients' business. Broad range of cyber and information security skills, knowledge and experience such as security threats and vulnerabilities that impact/and/or emanate from system hardware, software and other infrastructure components, and relevant strategies, controls and activities to prevent, mitigate, detect and resolve security incidents affecting system hardware, software and other infrastructure components. Able to gap analysis for specific domains, identify gaps in existing capabilities, service maturity. Identify missing cybersecurity and cyber-resiliency capabilities in alignment with changing business needs, threat land scape and technical requirements to increase the quality of the selected solutions also including topics such as products' convergence over time and products decommissioning Knowledge of identifying, developing and communicating threat modelling Demonstrably experienced in working as an effective member of a multi-disciplinary team Excellent stakeholder management, presentation and communication skills. Pro-active approach to personal and professional development. Must hold, or be able to hold, an HMG Security Check (SC) clearance. Ability to apply standards, practices, codes and assessment of certification programmes relevant to the IT industry and the specific organisation or business domain. Knowledge of the IT/IS infrastructure (e.g databases and LANs) and the IT applications and service processes used within own organisation, including those associated with sustainability and efficiency. Ability to use any tool or system which provides security access control (e.g Active Directory) Showing proficiency in the principles and application of cloud/virtualisation (including ownership responsibilities and security implications) and be able to use tools and systems to manage virtualised environments e.g Server/desktop virtualisation and SDDC (Software Defined Data Centre). Experience in writing and creating Cyber Security documents i.e. Risk Assessments, ESRM, DPIA etc and produce particular patterns and support quality assurance Desirable Skills & Experience Certification in AWS or Azure for Architecture and Security or similar Security Certification e.g ISC2 CISSP, ISC2 CCSP, ISACA CISM or similar Knowledge of evolving digital technology/applications e.g. AI/Digital twins/IoT Knowledge of principles, practices, tools and techniques of IT auditing. Experience working on central government, local government and public corporations projects and deliverables Experience in the discipline associated with data sets so large and/or complex that traditional data processing applications are inadequate. The data files may include structured, unstructured and/or semi-structured data, such as unstructured text, audio, video, etc. Challenges include analysis, capture, curation, search, sharing, storage, transfer, manipulation, analysis, visualization and information privacy. Knowledge, application, implications and technical aspects of computer-mediated tools that allow people to create, share or exchange information, ideas, and pictures/videos in virtual communities and networks. Methods and techniques for preparing and presenting business cases, requests for proposal (RFP) invitations to tender (ITT) and statements of requirements/work both verbally and in writing. Am I the right fit? We're looking for: Resilience Strong collaboration and team working Good Communication skills Genuine passion/commitment to improving public services A determined and tenacious approach to work A creative approach to problem solving Good listening and comprehension Great stakeholder management Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring, and thought-provoking leadership A supportive and collaborative environment Flexibility to learn and grow Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected . Details of this will be discussed with you at interview Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays . click apply for full job details
09/05/2026
Full time
Overview Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Methods are experts in delivering secure, resilient cyber and information services - keeping systems and data safe. We help reduce risk and vulnerabilities from cyber-attacks by developing a security road-map tailored to your unique needs. We help organisations improve processes such as threat management by building an identity management programme, and establishing prevention, detection and response capabilities to cyber-attacks. Responsibilities Effective business acumen and an understanding of the cyber security challenges faced by client, with the ability to interact with senior stakeholders across departments Experience of identifying and applying security risk and familiarity with common control frameworks Managing, delivering and leading cyber security and cyber risk assignments, including producing documentation, reports, recommendations and quality assuring the work produced by team members. Working as a subject matter expert in your particular field to support a team and managing a larger team in delivering engagements at scale, with the appropriate reach and influence across the teams and communities. Maintaining awareness of key business and industry trends and understanding how they impact responses to cyber risk. Ability to research, articulate and pitch complex and innovative architecture and security advice, at both business and technical levels, for new or existing problems and be able to justify and communicate design decisions directly to key customer stakeholders including senior management Working in a particular field as subject matter expert, to support a team in delivering engagements at scale, which may require subtle security needs Develop vision, principles and strategy for security architects for one project or technology Providing our clients with trusted advice, rooted in a pragmatic and agnostic understanding of their business situation and objectives, to help them navigate complex, risk-driven Cyber decisions. Able to understand and comprehend the impact of decisions, balancing requirements and deciding between approaches Investigating major breaches of security and recommending appropriate control improvements. Contributing to development of information security policy, standards, procedures and guidelines. Be the point of escalation for architects in lower grade roles, with the ability to lead the technical design of systems and services Essential Skills and Experience An experienced consultant with a background in Cyber Security Minimum 3-5 years of experience in Information Security related positions Minimum 2-3 years of experience in security architecture Certification in AWS or Azure for Architecture and Security or similar IASME / Cyber Essentials Plus Certified Knowledge of secure network architecture and technical design Experience in creating secure architecture in either AWS or Azure Experience providing expert strategy, risk and technical advice, guidance and support on cyber security, both in business-as-usual and for live and planned projects within our clients' business. Broad range of cyber and information security skills, knowledge and experience such as security threats and vulnerabilities that impact/and/or emanate from system hardware, software and other infrastructure components, and relevant strategies, controls and activities to prevent, mitigate, detect and resolve security incidents affecting system hardware, software and other infrastructure components. Able to gap analysis for specific domains, identify gaps in existing capabilities, service maturity. Identify missing cybersecurity and cyber-resiliency capabilities in alignment with changing business needs, threat land scape and technical requirements to increase the quality of the selected solutions also including topics such as products' convergence over time and products decommissioning Knowledge of identifying, developing and communicating threat modelling Demonstrably experienced in working as an effective member of a multi-disciplinary team Excellent stakeholder management, presentation and communication skills. Pro-active approach to personal and professional development. Must hold, or be able to hold, an HMG Security Check (SC) clearance. Ability to apply standards, practices, codes and assessment of certification programmes relevant to the IT industry and the specific organisation or business domain. Knowledge of the IT/IS infrastructure (e.g databases and LANs) and the IT applications and service processes used within own organisation, including those associated with sustainability and efficiency. Ability to use any tool or system which provides security access control (e.g Active Directory) Showing proficiency in the principles and application of cloud/virtualisation (including ownership responsibilities and security implications) and be able to use tools and systems to manage virtualised environments e.g Server/desktop virtualisation and SDDC (Software Defined Data Centre). Experience in writing and creating Cyber Security documents i.e. Risk Assessments, ESRM, DPIA etc and produce particular patterns and support quality assurance Desirable Skills & Experience Certification in AWS or Azure for Architecture and Security or similar Security Certification e.g ISC2 CISSP, ISC2 CCSP, ISACA CISM or similar Knowledge of evolving digital technology/applications e.g. AI/Digital twins/IoT Knowledge of principles, practices, tools and techniques of IT auditing. Experience working on central government, local government and public corporations projects and deliverables Experience in the discipline associated with data sets so large and/or complex that traditional data processing applications are inadequate. The data files may include structured, unstructured and/or semi-structured data, such as unstructured text, audio, video, etc. Challenges include analysis, capture, curation, search, sharing, storage, transfer, manipulation, analysis, visualization and information privacy. Knowledge, application, implications and technical aspects of computer-mediated tools that allow people to create, share or exchange information, ideas, and pictures/videos in virtual communities and networks. Methods and techniques for preparing and presenting business cases, requests for proposal (RFP) invitations to tender (ITT) and statements of requirements/work both verbally and in writing. Am I the right fit? We're looking for: Resilience Strong collaboration and team working Good Communication skills Genuine passion/commitment to improving public services A determined and tenacious approach to work A creative approach to problem solving Good listening and comprehension Great stakeholder management Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring, and thought-provoking leadership A supportive and collaborative environment Flexibility to learn and grow Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected . Details of this will be discussed with you at interview Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays . click apply for full job details
