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service desk automation engineer
L&Q Group
QA Automation Engineer
L&Q Group Stratford, London, UK
Title:  QA Automation Engineer  Contract Type:  12-month Fixed-Term Contract, Full-Time, 35 hours p/w Salary : Circa £61,018 per annum  (London weighted salary) or circa £53,345 per annum (Regional salary), dependant on experience Grade:  10 Reporting Office:  London, Stratford or Manchester, Trafford    Persona:  Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)  Closing Date:  14th April 2026 I nterview Dates:  20th April (initial assessment) Face to face interviews week commencing 27th April   NB: Please note the official job title for this vacancy is Quality Assurance Automation Engineer and QA Automation Engineer is for advertising purposes only Benefits  include:   Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and  many more …   Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.   Join our Team at L&Q:   We’re looking for a QA Automation Engineer to join our Agile technology team at L&Q, where you’ll play a key role in building and improving automated testing frameworks that support critical systems used across our organisation. This is an opportunity to work in a modern, collaborative environment, partnering closely with Developers and DevOps Engineers to deliver high-quality, scalable solutions that directly support our mission to create homes and neighbourhoods people are proud of.  If this sounds like you, we would love for you to apply!   Your impact in the role:   Design, build and maintain automated test frameworks using tools such as Selenium and SpecFlow (C#) Act as the QA lead within your Agile squad, shaping test strategy and approach Develop and execute automated and manual test plans across functional, integration and UAT phases Work closely with Developers and DevOps to embed testing within CI/CD pipelines Identify defects early and ensure robust re-testing and quality assurance processes Provide clear reporting and insight to support delivery decisions Champion automation-first best practice and support engineers in improving test coverage What you'll bring: Strong experience in QA Automation Engineering Hands-on experience with Selenium SpecFlow / C#  Experience working in Agile / Scrum teams Knowledge of both manual and automated testing approaches Experience testing across:, Web, Mobile, Desktop applications ISTQB Foundation (or equivalent)  About L&Q: We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.  250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.   At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.   Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.  
31/03/2026
Contractor
Title:  QA Automation Engineer  Contract Type:  12-month Fixed-Term Contract, Full-Time, 35 hours p/w Salary : Circa £61,018 per annum  (London weighted salary) or circa £53,345 per annum (Regional salary), dependant on experience Grade:  10 Reporting Office:  London, Stratford or Manchester, Trafford    Persona:  Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)  Closing Date:  14th April 2026 I nterview Dates:  20th April (initial assessment) Face to face interviews week commencing 27th April   NB: Please note the official job title for this vacancy is Quality Assurance Automation Engineer and QA Automation Engineer is for advertising purposes only Benefits  include:   Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and  many more …   Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.   Join our Team at L&Q:   We’re looking for a QA Automation Engineer to join our Agile technology team at L&Q, where you’ll play a key role in building and improving automated testing frameworks that support critical systems used across our organisation. This is an opportunity to work in a modern, collaborative environment, partnering closely with Developers and DevOps Engineers to deliver high-quality, scalable solutions that directly support our mission to create homes and neighbourhoods people are proud of.  If this sounds like you, we would love for you to apply!   Your impact in the role:   Design, build and maintain automated test frameworks using tools such as Selenium and SpecFlow (C#) Act as the QA lead within your Agile squad, shaping test strategy and approach Develop and execute automated and manual test plans across functional, integration and UAT phases Work closely with Developers and DevOps to embed testing within CI/CD pipelines Identify defects early and ensure robust re-testing and quality assurance processes Provide clear reporting and insight to support delivery decisions Champion automation-first best practice and support engineers in improving test coverage What you'll bring: Strong experience in QA Automation Engineering Hands-on experience with Selenium SpecFlow / C#  Experience working in Agile / Scrum teams Knowledge of both manual and automated testing approaches Experience testing across:, Web, Mobile, Desktop applications ISTQB Foundation (or equivalent)  About L&Q: We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.  250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.   At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.   Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.  
IMT Resourcing Solutions
Automation Engineer
IMT Resourcing Solutions
Role: Automation Engineer Location: London (Hybrid Working) Salary: Up to £38,000 + bonus Benefits: Bonus, private healthcare, enhanced leave, share plan + more Our client, a leading organisation within the technology and managed services sector, is hiring an Automation Engineer to enhance Service Desk operations through intelligent automation. This role offers the opportunity to design and implement automation solutions that directly improve efficiency, reduce manual workload, and elevate the end-user experience across IT services. What you'll do Identify repetitive Service Desk tasks and bottlenecks suitable for automation Design, build, and deploy automation workflows aligned to business and compliance requirements Develop and manage RPA solutions to automate ticketing, notifications, escalations, and maintenance tasks Monitor and optimise automation performance, ensuring reliability and accuracy Collaborate with IT stakeholders to gather requirements and deliver scalable solutions You'll work closely with Service Desk teams, IT stakeholders, and wider business units to drive continuous improvement through automation. What we're looking for Experience within Service Desk environments and ITSM frameworks Hands-on expertise with RPA tools and process automation design Strong scripting skills (e.g. PowerShell, Python or similar) Ability to translate business processes into technical solutions Strong communication and stakeholder engagement skills The ideal candidate will bring a proactive mindset, strong attention to detail, and a passion for process improvement within a fast-paced, service-driven environment. Why join? Opportunity to shape automation strategy within a growing function Access to modern cloud technologies including Microsoft 365 and Azure Clear investment in employee wellbeing and development Competitive benefits package including bonus and healthcare Apply now to drive meaningful automation across a high-performing IT environment.
01/04/2026
Full time
Role: Automation Engineer Location: London (Hybrid Working) Salary: Up to £38,000 + bonus Benefits: Bonus, private healthcare, enhanced leave, share plan + more Our client, a leading organisation within the technology and managed services sector, is hiring an Automation Engineer to enhance Service Desk operations through intelligent automation. This role offers the opportunity to design and implement automation solutions that directly improve efficiency, reduce manual workload, and elevate the end-user experience across IT services. What you'll do Identify repetitive Service Desk tasks and bottlenecks suitable for automation Design, build, and deploy automation workflows aligned to business and compliance requirements Develop and manage RPA solutions to automate ticketing, notifications, escalations, and maintenance tasks Monitor and optimise automation performance, ensuring reliability and accuracy Collaborate with IT stakeholders to gather requirements and deliver scalable solutions You'll work closely with Service Desk teams, IT stakeholders, and wider business units to drive continuous improvement through automation. What we're looking for Experience within Service Desk environments and ITSM frameworks Hands-on expertise with RPA tools and process automation design Strong scripting skills (e.g. PowerShell, Python or similar) Ability to translate business processes into technical solutions Strong communication and stakeholder engagement skills The ideal candidate will bring a proactive mindset, strong attention to detail, and a passion for process improvement within a fast-paced, service-driven environment. Why join? Opportunity to shape automation strategy within a growing function Access to modern cloud technologies including Microsoft 365 and Azure Clear investment in employee wellbeing and development Competitive benefits package including bonus and healthcare Apply now to drive meaningful automation across a high-performing IT environment.
Azure Cloud Engineer (AVD) - Software Solution - Fully remote
Salt Search
Azure Cloud Engineer (AVD) - Software Solution - Fully remote Daily rate: £250 - £350 Duration: 6 months Start: ASAP My client is looking for a freelance Cloud Operations Engineer to support our growing infrastructure and application deployment needs within Microsoft Azure. The ideal candidates will have strong hands-on experience with Azure services, a solid understanding of operational best practices, and familiarity with .NET desktop application environments. Prior experience with Azure Virtual Desktop (AVD) is a must. Key Responsibilities: Support and maintain cloud-based infrastructure and services primarily in Microsoft Azure. Implement and manage cloud environments to support .NET desktop application development and deployment. Monitor, troubleshoot, and optimise cloud operations for performance, security, and cost-efficiency. Support and enhance Azure Virtual Desktop (AVD) environments (preferred but not mandatory). Collaborate with cross-functional teams including developers, QA, and project managers in an Agile/SCRUM environment. Assist in automating operational processes and deploying updates through CI/CD pipelines. Document configurations, processes, and runbooks to support ongoing operations and knowledge sharing. Requirements: 3-5 years of experience in cloud operations, with a strong focus on Microsoft Azure. Expert-level domain knowledge of Azure (resource management, networking, identity, monitoring, automation). Azure Virtual Desktop (AVD) experience strongly preferred. Familiarity with supporting or deploying .NET desktop applications in cloud environments. Experience working in an SDLC/SCRUM or Agile development environment. Strong scripting and automation skills (e.g., PowerShell, ARM templates, Azure CLI, or Bicep). Excellent communication and documentation abilities. Rates depend on experience and client requirements
01/04/2026
Contractor
Azure Cloud Engineer (AVD) - Software Solution - Fully remote Daily rate: £250 - £350 Duration: 6 months Start: ASAP My client is looking for a freelance Cloud Operations Engineer to support our growing infrastructure and application deployment needs within Microsoft Azure. The ideal candidates will have strong hands-on experience with Azure services, a solid understanding of operational best practices, and familiarity with .NET desktop application environments. Prior experience with Azure Virtual Desktop (AVD) is a must. Key Responsibilities: Support and maintain cloud-based infrastructure and services primarily in Microsoft Azure. Implement and manage cloud environments to support .NET desktop application development and deployment. Monitor, troubleshoot, and optimise cloud operations for performance, security, and cost-efficiency. Support and enhance Azure Virtual Desktop (AVD) environments (preferred but not mandatory). Collaborate with cross-functional teams including developers, QA, and project managers in an Agile/SCRUM environment. Assist in automating operational processes and deploying updates through CI/CD pipelines. Document configurations, processes, and runbooks to support ongoing operations and knowledge sharing. Requirements: 3-5 years of experience in cloud operations, with a strong focus on Microsoft Azure. Expert-level domain knowledge of Azure (resource management, networking, identity, monitoring, automation). Azure Virtual Desktop (AVD) experience strongly preferred. Familiarity with supporting or deploying .NET desktop applications in cloud environments. Experience working in an SDLC/SCRUM or Agile development environment. Strong scripting and automation skills (e.g., PowerShell, ARM templates, Azure CLI, or Bicep). Excellent communication and documentation abilities. Rates depend on experience and client requirements
Apogee Corporation
IT Systems Support Engineer (2nd Line IT Support)
Apogee Corporation Maidstone, Kent
ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our and get the answers you need, instantly! JOB DETAILS At Apogee Corporation, we are redefining workplace technology - and we are looking for a skilled IT Systems Support Engineer to join our team and take ownership of complex technical challenges. If you are an experienced 2nd Line Engineer who enjoys solving problems end-to-end and making a real impact on service quality, this role offers the opportunity to step beyond routine support and influence how IT services are delivered. What You Will Do Own and resolve escalated incidents and service requests via FreshService Troubleshoot complex issues across servers, systems, and infrastructure Act as a key escalation point for the Service Desk Manage tickets through to resolution within SLA targets Support core services including Active Directory, Microsoft Entra ID, DNS, DHCP, and networking Assist with ticket triage during high-volume periods Collaborate with internal teams and external suppliers Contribute to service improvement and problem management initiatives A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED Experience in a 2nd Line IT Support role Strong ITSM and ticket management experience - FreshService is a plus Proven ability to resolve technical issues end-to-end Solid knowledge of Windows environments and user support Experience with Microsoft Entra ID / identity management Strong troubleshooting and communication skills Desirable: Microsoft Azure or other cloud platforms Networking (switches, firewalls, wireless) Monitoring or endpoint management tools Scripting (PowerShell, Python) We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward-thinking business. This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed to fair recruitment and welcome applications from all candidates, including those with criminal records, provided any unspent convictions are disclosed and assessed appropriately. BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Mobile phone discounts WHY JOIN APOGEE At Apogee, our values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility - shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself - take a look at our excellent Trustpilot reviews and our "Customer Experience Foundation Membership" accreditation. Our application form is quick and easy - no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly. Privacy Notice By clicking to chat with the AI service hosted by Contxt, you agree that Contxt may process your name, email, LinkedIn, and any text you type or speak for recruitment purposes. A secure third-party service may convert speech to text and text to speech as part of delivering the AI experience. Your data is stored in Ireland and the US with GDPR-aligned safeguards, retained for up to 36 months, and you may opt out at any time. To opt out please contact . For more information please refer to
01/04/2026
Full time
ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our and get the answers you need, instantly! JOB DETAILS At Apogee Corporation, we are redefining workplace technology - and we are looking for a skilled IT Systems Support Engineer to join our team and take ownership of complex technical challenges. If you are an experienced 2nd Line Engineer who enjoys solving problems end-to-end and making a real impact on service quality, this role offers the opportunity to step beyond routine support and influence how IT services are delivered. What You Will Do Own and resolve escalated incidents and service requests via FreshService Troubleshoot complex issues across servers, systems, and infrastructure Act as a key escalation point for the Service Desk Manage tickets through to resolution within SLA targets Support core services including Active Directory, Microsoft Entra ID, DNS, DHCP, and networking Assist with ticket triage during high-volume periods Collaborate with internal teams and external suppliers Contribute to service improvement and problem management initiatives A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED Experience in a 2nd Line IT Support role Strong ITSM and ticket management experience - FreshService is a plus Proven ability to resolve technical issues end-to-end Solid knowledge of Windows environments and user support Experience with Microsoft Entra ID / identity management Strong troubleshooting and communication skills Desirable: Microsoft Azure or other cloud platforms Networking (switches, firewalls, wireless) Monitoring or endpoint management tools Scripting (PowerShell, Python) We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward-thinking business. This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed to fair recruitment and welcome applications from all candidates, including those with criminal records, provided any unspent convictions are disclosed and assessed appropriately. BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Mobile phone discounts WHY JOIN APOGEE At Apogee, our values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility - shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself - take a look at our excellent Trustpilot reviews and our "Customer Experience Foundation Membership" accreditation. Our application form is quick and easy - no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly. Privacy Notice By clicking to chat with the AI service hosted by Contxt, you agree that Contxt may process your name, email, LinkedIn, and any text you type or speak for recruitment purposes. A secure third-party service may convert speech to text and text to speech as part of delivering the AI experience. Your data is stored in Ireland and the US with GDPR-aligned safeguards, retained for up to 36 months, and you may opt out at any time. To opt out please contact . For more information please refer to
Apogee Corporation
IT Systems Support Engineer (2nd Line IT Support)
Apogee Corporation Lincoln, Lincolnshire
ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our and get the answers you need, instantly! JOB DETAILS At Apogee Corporation, we are redefining workplace technology - and we are looking for a skilled IT Systems Support Engineer to join our team and take ownership of complex technical challenges. If you are an experienced 2nd Line Engineer who enjoys solving problems end-to-end and making a real impact on service quality, this role offers the opportunity to step beyond routine support and influence how IT services are delivered. What You Will Do Own and resolve escalated incidents and service requests via FreshService Troubleshoot complex issues across servers, systems, and infrastructure Act as a key escalation point for the Service Desk Manage tickets through to resolution within SLA targets Support core services including Active Directory, Microsoft Entra ID, DNS, DHCP, and networking Assist with ticket triage during high-volume periods Collaborate with internal teams and external suppliers Contribute to service improvement and problem management initiatives A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED Experience in a 2nd Line IT Support role Strong ITSM and ticket management experience - FreshService is a plus Proven ability to resolve technical issues end-to-end Solid knowledge of Windows environments and user support Experience with Microsoft Entra ID / identity management Strong troubleshooting and communication skills Desirable: Microsoft Azure or other cloud platforms Networking (switches, firewalls, wireless) Monitoring or endpoint management tools Scripting (PowerShell, Python) We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward-thinking business. This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed to fair recruitment and welcome applications from all candidates, including those with criminal records, provided any unspent convictions are disclosed and assessed appropriately. BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Mobile phone discounts WHY JOIN APOGEE At Apogee, our values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility - shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself - take a look at our excellent Trustpilot reviews and our "Customer Experience Foundation Membership" accreditation. Our application form is quick and easy - no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly. Privacy Notice By clicking to chat with the AI service hosted by Contxt, you agree that Contxt may process your name, email, LinkedIn, and any text you type or speak for recruitment purposes. A secure third-party service may convert speech to text and text to speech as part of delivering the AI experience. Your data is stored in Ireland and the US with GDPR-aligned safeguards, retained for up to 36 months, and you may opt out at any time. To opt out please contact . For more information please refer to
01/04/2026
Full time
ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our and get the answers you need, instantly! JOB DETAILS At Apogee Corporation, we are redefining workplace technology - and we are looking for a skilled IT Systems Support Engineer to join our team and take ownership of complex technical challenges. If you are an experienced 2nd Line Engineer who enjoys solving problems end-to-end and making a real impact on service quality, this role offers the opportunity to step beyond routine support and influence how IT services are delivered. What You Will Do Own and resolve escalated incidents and service requests via FreshService Troubleshoot complex issues across servers, systems, and infrastructure Act as a key escalation point for the Service Desk Manage tickets through to resolution within SLA targets Support core services including Active Directory, Microsoft Entra ID, DNS, DHCP, and networking Assist with ticket triage during high-volume periods Collaborate with internal teams and external suppliers Contribute to service improvement and problem management initiatives A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED Experience in a 2nd Line IT Support role Strong ITSM and ticket management experience - FreshService is a plus Proven ability to resolve technical issues end-to-end Solid knowledge of Windows environments and user support Experience with Microsoft Entra ID / identity management Strong troubleshooting and communication skills Desirable: Microsoft Azure or other cloud platforms Networking (switches, firewalls, wireless) Monitoring or endpoint management tools Scripting (PowerShell, Python) We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward-thinking business. This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed to fair recruitment and welcome applications from all candidates, including those with criminal records, provided any unspent convictions are disclosed and assessed appropriately. BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Mobile phone discounts WHY JOIN APOGEE At Apogee, our values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility - shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself - take a look at our excellent Trustpilot reviews and our "Customer Experience Foundation Membership" accreditation. Our application form is quick and easy - no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly. Privacy Notice By clicking to chat with the AI service hosted by Contxt, you agree that Contxt may process your name, email, LinkedIn, and any text you type or speak for recruitment purposes. A secure third-party service may convert speech to text and text to speech as part of delivering the AI experience. Your data is stored in Ireland and the US with GDPR-aligned safeguards, retained for up to 36 months, and you may opt out at any time. To opt out please contact . For more information please refer to
Cloud Application Analyst, Senior
Epicor Bracknell, Berkshire
Senior Cloud Application Support Engineer We are seeking a technically strong, customer-facing Cloud Reliability Analystwho can work directly with end users while also diagnosing and resolving complex infrastructure and application issues. This role requires deep troubleshooting skills across Windows-based Azure environments, as well as the ability to translate technical findings into clear, actionable communication for non-technical stakeholders. The ideal candidate combines hands-on cloud and systems expertise with strong ownership, sound judgment, and a proactive mindset. Join our dynamic team in Bracknell or Peterborough ! This is a full-time, permanent hybrid position, offering the perfect balance of three days in the office and two days working from home. Embrace the flexibility and be part of an innovative environment where your contributions truly matter. Duties & Responsibilities Deploy, maintain, and support Windows-based environments in Microsoft Azure. Support and troubleshoot technologies including: Remote Desktop Services (RDS) FSLogix IIS Active Directory SQL Server Serve as a primary technical point of contact for end users, providing professional communication and timely resolution of issues. Perform deep troubleshooting across multi-tier application environments (application, database, OS, networking). Analyze application logs, Windows event logs, and SQL logs to determine root cause. Monitor live production environments and proactively respond to performance degradation, monitoring alerts, and service disruptions. Participate in incident response and contribute to reducing Mean Time to Resolution (MTTR). Collaborate with development, operations, and infrastructure teams to implement scalable, reliable solutions. Design and implement automation to eliminate repetitive manual tasks and improve deployment consistency. Identify opportunities to optimize system performance, stability, and reliability. Act as a subject matter expert (SME) for internal stakeholders outside the IT organization. Knowledge, Skills & Abilities Strong experience with Microsoft Azure (AWS or similar cloud platforms a plus). Solid understanding of Windows Server environments and enterprise infrastructure. Strong knowledge of networking fundamentals, including DNS, routing, firewalls, and load balancing. Experience supporting Active Directory and identity-integrated applications. Proven ability to troubleshoot complex, multi-tier production environments. Intermediate SQL knowledge (querying, performance analysis, indexing basics preferred). Experience with Azure monitoring tools such as Log Analytics, Application Insights, or similar. Familiarity with scripting and automation (PowerShell, Azure CLI, ARM/Bicep, Terraform, or similar). Experience with performance tuning, capacity planning, and resource optimization. Experience working in SLA-driven or incident-managed environments. Ability to work directly with end users of varying technical proficiency and translate technical issues into understandable terms. Experience leveraging AI-assisted troubleshooting tools to accelerate issue diagnosis and resolution. Qualifications 5+ years of relevant IT experience with demonstrated success in application support, infrastructure, or cloud operations roles. 2+ years supporting cloud-hosted production environments.
31/03/2026
Full time
Senior Cloud Application Support Engineer We are seeking a technically strong, customer-facing Cloud Reliability Analystwho can work directly with end users while also diagnosing and resolving complex infrastructure and application issues. This role requires deep troubleshooting skills across Windows-based Azure environments, as well as the ability to translate technical findings into clear, actionable communication for non-technical stakeholders. The ideal candidate combines hands-on cloud and systems expertise with strong ownership, sound judgment, and a proactive mindset. Join our dynamic team in Bracknell or Peterborough ! This is a full-time, permanent hybrid position, offering the perfect balance of three days in the office and two days working from home. Embrace the flexibility and be part of an innovative environment where your contributions truly matter. Duties & Responsibilities Deploy, maintain, and support Windows-based environments in Microsoft Azure. Support and troubleshoot technologies including: Remote Desktop Services (RDS) FSLogix IIS Active Directory SQL Server Serve as a primary technical point of contact for end users, providing professional communication and timely resolution of issues. Perform deep troubleshooting across multi-tier application environments (application, database, OS, networking). Analyze application logs, Windows event logs, and SQL logs to determine root cause. Monitor live production environments and proactively respond to performance degradation, monitoring alerts, and service disruptions. Participate in incident response and contribute to reducing Mean Time to Resolution (MTTR). Collaborate with development, operations, and infrastructure teams to implement scalable, reliable solutions. Design and implement automation to eliminate repetitive manual tasks and improve deployment consistency. Identify opportunities to optimize system performance, stability, and reliability. Act as a subject matter expert (SME) for internal stakeholders outside the IT organization. Knowledge, Skills & Abilities Strong experience with Microsoft Azure (AWS or similar cloud platforms a plus). Solid understanding of Windows Server environments and enterprise infrastructure. Strong knowledge of networking fundamentals, including DNS, routing, firewalls, and load balancing. Experience supporting Active Directory and identity-integrated applications. Proven ability to troubleshoot complex, multi-tier production environments. Intermediate SQL knowledge (querying, performance analysis, indexing basics preferred). Experience with Azure monitoring tools such as Log Analytics, Application Insights, or similar. Familiarity with scripting and automation (PowerShell, Azure CLI, ARM/Bicep, Terraform, or similar). Experience with performance tuning, capacity planning, and resource optimization. Experience working in SLA-driven or incident-managed environments. Ability to work directly with end users of varying technical proficiency and translate technical issues into understandable terms. Experience leveraging AI-assisted troubleshooting tools to accelerate issue diagnosis and resolution. Qualifications 5+ years of relevant IT experience with demonstrated success in application support, infrastructure, or cloud operations roles. 2+ years supporting cloud-hosted production environments.
Trusted Technology Partnership
Business System Manager
Trusted Technology Partnership Crow, Hampshire
Business System Manager Location: Ringwood, Hampshire + Non-contractual hybrid home working Salary: £45,000 £50,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced Business System Manager ready to take ownership of our Halo PSA platform and drive ongoing improvement. You will ensure the system fully supports our operations by designing smart workflows, enhancing automation, resolving issues, and introducing new features. You will be the go to expert for Halo PSA across the business, leading its configuration, optimisation, and strategic development. Joining an experienced Business System Specialist. Duties Include: Investigating and resolving system issues. Ensuring system changes follow best practice design. Liaising with support and tracking issues through to resolution. Identifying opportunities to streamline processes. Ensuring all automations support business rules and compliance requirements. Maintaining data integrity. Building dashboards, reports, and KPI views. Managing controlled configuration changes, including testing and release management. Reviewing Halo release notes and assessing new features. Maintaining all system documentation. Supporting system upgrades, changes, regression testing, and new features. Providing expert guidance and coaching on system capabilities, limitations, and system best practices. Skills and Experience: Strong working knowledge of ITSM / PSA platforms (Halo would be an advantage). Experience configuring workflows, automations, forms, dashboards, and service catalogue structures. Strong analytical thinking, problem solving skills, and attention to detail. Ability to interpret business processes and translate them into system logic. Clear communication skills, comfortable translating technical detail for non technical users. Able to work independently and collaboratively in a fast-paced environment. High attention to detail with a focus on accuracy and quality. Positive, proactive attitude with a strong sense of ownership. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
31/03/2026
Full time
Business System Manager Location: Ringwood, Hampshire + Non-contractual hybrid home working Salary: £45,000 £50,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced Business System Manager ready to take ownership of our Halo PSA platform and drive ongoing improvement. You will ensure the system fully supports our operations by designing smart workflows, enhancing automation, resolving issues, and introducing new features. You will be the go to expert for Halo PSA across the business, leading its configuration, optimisation, and strategic development. Joining an experienced Business System Specialist. Duties Include: Investigating and resolving system issues. Ensuring system changes follow best practice design. Liaising with support and tracking issues through to resolution. Identifying opportunities to streamline processes. Ensuring all automations support business rules and compliance requirements. Maintaining data integrity. Building dashboards, reports, and KPI views. Managing controlled configuration changes, including testing and release management. Reviewing Halo release notes and assessing new features. Maintaining all system documentation. Supporting system upgrades, changes, regression testing, and new features. Providing expert guidance and coaching on system capabilities, limitations, and system best practices. Skills and Experience: Strong working knowledge of ITSM / PSA platforms (Halo would be an advantage). Experience configuring workflows, automations, forms, dashboards, and service catalogue structures. Strong analytical thinking, problem solving skills, and attention to detail. Ability to interpret business processes and translate them into system logic. Clear communication skills, comfortable translating technical detail for non technical users. Able to work independently and collaboratively in a fast-paced environment. High attention to detail with a focus on accuracy and quality. Positive, proactive attitude with a strong sense of ownership. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Context Recruitment
IT Applications Manager
Context Recruitment
IT Applications Manager - Central London 650 - 700 p/d (outside IR35) - 3 month initial term Well-established and highly profitable construction engineering business is seeking an experienced IT Applications Manager to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. Reporting into the Head of IT, you will lead the delivery, governance and optimisation of business applications across the enterprise. This role blends strategic oversight, hands-on expertise with modern low-code/no-code platforms and direct leadership of a multidisciplinary applications team. The IT Applications Manager will oversee a suite of core enterprise systems, including but not limited to: Workday, UKG (Kronos), COINS, SharePoint, Snowflake, Autodesk Construction Cloud, Pro-Sapien, Primavera P6 etc. Responsibilities: Lead the full lifecycle of low-code/no-code application solutions, from requirements gathering through to deployment, governance and support Collaborate with business units to identify automation and digital enablement opportunities, improving operational efficiency and data accuracy Oversee and manage a small internal team (Business/Data Analyst, Software Developer, HR Systems Engineer) alongside two external managed services Drive application standardisation across business units to reduce duplication, simplify the portfolio and improve scalability Manage and govern the SharePoint environment, ensuring effective architecture, permissions and content lifecycle management Oversee the Snowflake data warehouse, ensuring reliable data integrations, access control and performance monitoring Own vendor relationships for key managed services including COINS and UKG Time & Attendance, ensuring service performance and alignment with business priorities Support M&A activities by leading the migration and integration of applications and associated data, ensuring compliance and business continuity Establish governance frameworks, standards and best practices for application development and management Ensure security, scalability and enterprise alignment for all applications and digital workflows Promote shared frameworks, templates and components across business systems to accelerate delivery and consistency Requirements: Strong experience with low-code/no-code platforms Proven ability to lead and deliver change management initiatives across business systems Experience in application standardisation and rationalisation across business units Leadership experience managing cross-functional teams and vendor relationships Skilled in business process mapping, workflow automation and data modelling Familiarity with enterprise integrations and APIs Strong understanding of IT governance, compliance and security principles Ideally ITIL certified with experience in ITIL change management Experience in user enablement, training and digital adoption
31/03/2026
Contractor
IT Applications Manager - Central London 650 - 700 p/d (outside IR35) - 3 month initial term Well-established and highly profitable construction engineering business is seeking an experienced IT Applications Manager to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. Reporting into the Head of IT, you will lead the delivery, governance and optimisation of business applications across the enterprise. This role blends strategic oversight, hands-on expertise with modern low-code/no-code platforms and direct leadership of a multidisciplinary applications team. The IT Applications Manager will oversee a suite of core enterprise systems, including but not limited to: Workday, UKG (Kronos), COINS, SharePoint, Snowflake, Autodesk Construction Cloud, Pro-Sapien, Primavera P6 etc. Responsibilities: Lead the full lifecycle of low-code/no-code application solutions, from requirements gathering through to deployment, governance and support Collaborate with business units to identify automation and digital enablement opportunities, improving operational efficiency and data accuracy Oversee and manage a small internal team (Business/Data Analyst, Software Developer, HR Systems Engineer) alongside two external managed services Drive application standardisation across business units to reduce duplication, simplify the portfolio and improve scalability Manage and govern the SharePoint environment, ensuring effective architecture, permissions and content lifecycle management Oversee the Snowflake data warehouse, ensuring reliable data integrations, access control and performance monitoring Own vendor relationships for key managed services including COINS and UKG Time & Attendance, ensuring service performance and alignment with business priorities Support M&A activities by leading the migration and integration of applications and associated data, ensuring compliance and business continuity Establish governance frameworks, standards and best practices for application development and management Ensure security, scalability and enterprise alignment for all applications and digital workflows Promote shared frameworks, templates and components across business systems to accelerate delivery and consistency Requirements: Strong experience with low-code/no-code platforms Proven ability to lead and deliver change management initiatives across business systems Experience in application standardisation and rationalisation across business units Leadership experience managing cross-functional teams and vendor relationships Skilled in business process mapping, workflow automation and data modelling Familiarity with enterprise integrations and APIs Strong understanding of IT governance, compliance and security principles Ideally ITIL certified with experience in ITIL change management Experience in user enablement, training and digital adoption
Pontoon
power bi developer
Pontoon City, Manchester
Power BI Developer Manchester 6 month contract Inside ir35 Purpose of the Role The role is responsible for designing high quality Power BI datasets, developing scalable data models, and delivering insightful dashboards that support critical business processes. The position also leads the establishment of a resilient BI data foundation, integration with ServiceNow, and uplift of AI ready reporting capabilities across the organisation. Key Objectives Establish a governed, trusted Data Pillar with certified datasets, semantic models, and defined data lineage. Develop innovative Power BI-to-ServiceNow integrations for surfacing dataset health, ownership, and automated workflows. Assess and improve resilience of key BI assets, including data quality, refresh reliability, performance, and access controls. Standardise tooling (templates, DAX libraries, CI/CD, documentation, testing) to support consistent and governed development. Enable Gen AI and Co pilot Studio adoption by producing AI ready datasets and identifying opportunities for automation, anomaly detection, and forecasting. Optimise BI workflows by leveraging AI for documentation, requirements capture, DAX optimisation, and natural language querying. Key Responsibilities Design and optimise Power BI data models, schemas, relationships, and calculated fields. Build high performance, scalable datasets in Power BI Service. Report & Dashboard Development Develop interactive dashboards and paginated reports with strong usability, accuracy, and visual clarity. DAX & Data Transformation Write efficient DAX measures for KPIs, time intelligence, and complex business logic. Deliver robust data transformations using Power Query (M) and SQL-based pipelines. Data Integration & Gen BI Integrate Power BI with Co pilot Studio and prepare models for AI agent consumption. Build workflow automation using Power Automate. Power BI Service Administration Manage datasets, workspaces, refresh schedules, usage monitoring, and performance optimisation. Stakeholder Engagement & Documentation Gather business requirements and translate them into scalable BI solutions. Collaborate with data engineers, SMEs, and product teams. Document data lineage, business logic, and model architecture. Essential Skills & Experience Strong expertise in Power BI Desktop, Power Query (M), DAX, and Power BI Service. Solid SQL skills (joins, CTEs, window functions) and experience with SQL Server. Strong understanding of dimensional modelling and data warehouse principles. Experience building and maintaining ETL pipelines. Excellent analytical, problem solving, and troubleshooting skills. Strong communication skills, able to translate complex data concepts for non technical audiences. Desirable Skills Experience with Atlassian tools (JIRA, Confluence). Familiarity with ServiceNow GRC and related data structures. Behaviours & Mindset Customer-focused, delivering intuitive and value-driven reporting. Detail oriented, ensuring strong governance and accuracy. Collaborative and responsive, working effectively across teams. Proactive and improvement-driven, seeking opportunities to simplify and automate. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
31/03/2026
Contractor
Power BI Developer Manchester 6 month contract Inside ir35 Purpose of the Role The role is responsible for designing high quality Power BI datasets, developing scalable data models, and delivering insightful dashboards that support critical business processes. The position also leads the establishment of a resilient BI data foundation, integration with ServiceNow, and uplift of AI ready reporting capabilities across the organisation. Key Objectives Establish a governed, trusted Data Pillar with certified datasets, semantic models, and defined data lineage. Develop innovative Power BI-to-ServiceNow integrations for surfacing dataset health, ownership, and automated workflows. Assess and improve resilience of key BI assets, including data quality, refresh reliability, performance, and access controls. Standardise tooling (templates, DAX libraries, CI/CD, documentation, testing) to support consistent and governed development. Enable Gen AI and Co pilot Studio adoption by producing AI ready datasets and identifying opportunities for automation, anomaly detection, and forecasting. Optimise BI workflows by leveraging AI for documentation, requirements capture, DAX optimisation, and natural language querying. Key Responsibilities Design and optimise Power BI data models, schemas, relationships, and calculated fields. Build high performance, scalable datasets in Power BI Service. Report & Dashboard Development Develop interactive dashboards and paginated reports with strong usability, accuracy, and visual clarity. DAX & Data Transformation Write efficient DAX measures for KPIs, time intelligence, and complex business logic. Deliver robust data transformations using Power Query (M) and SQL-based pipelines. Data Integration & Gen BI Integrate Power BI with Co pilot Studio and prepare models for AI agent consumption. Build workflow automation using Power Automate. Power BI Service Administration Manage datasets, workspaces, refresh schedules, usage monitoring, and performance optimisation. Stakeholder Engagement & Documentation Gather business requirements and translate them into scalable BI solutions. Collaborate with data engineers, SMEs, and product teams. Document data lineage, business logic, and model architecture. Essential Skills & Experience Strong expertise in Power BI Desktop, Power Query (M), DAX, and Power BI Service. Solid SQL skills (joins, CTEs, window functions) and experience with SQL Server. Strong understanding of dimensional modelling and data warehouse principles. Experience building and maintaining ETL pipelines. Excellent analytical, problem solving, and troubleshooting skills. Strong communication skills, able to translate complex data concepts for non technical audiences. Desirable Skills Experience with Atlassian tools (JIRA, Confluence). Familiarity with ServiceNow GRC and related data structures. Behaviours & Mindset Customer-focused, delivering intuitive and value-driven reporting. Detail oriented, ensuring strong governance and accuracy. Collaborative and responsive, working effectively across teams. Proactive and improvement-driven, seeking opportunities to simplify and automate. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Exponential-e
Network Engineer
Exponential-e Tower Hamlets, London
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role: Work on projects predominately involving maintenance of the existing Infrastructure and introducing any service improvement and automation Acting as a senior technical escalation point within the Core Network Operations team for both faults and network changes. Provide technical support for the development, implementation and administration of new and existing services Ensure the timely and accurate delivery of technology products and services Interface with multiple areas of technology and multiple departments to support in implementation of new solutions and products Where required you would be expected to work directly with the other teams within the business which include the Service Desk and the Implementation teams. What you ll need to succeed: Strong troubleshooting ability Service Provider networks MPLS, L3 VPN Routing protocols (inc. IS-IS & BGP, OSPF) Switching protocols (preferably VRRP, VPLS, Dot1Q, QinQ) What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Vibrant company culture with a wide range of events and social activities throughout the year Range of employee initiatives on offer including the green team, DE&I society, employee forum, women s network and culture club Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave
31/03/2026
Full time
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role: Work on projects predominately involving maintenance of the existing Infrastructure and introducing any service improvement and automation Acting as a senior technical escalation point within the Core Network Operations team for both faults and network changes. Provide technical support for the development, implementation and administration of new and existing services Ensure the timely and accurate delivery of technology products and services Interface with multiple areas of technology and multiple departments to support in implementation of new solutions and products Where required you would be expected to work directly with the other teams within the business which include the Service Desk and the Implementation teams. What you ll need to succeed: Strong troubleshooting ability Service Provider networks MPLS, L3 VPN Routing protocols (inc. IS-IS & BGP, OSPF) Switching protocols (preferably VRRP, VPLS, Dot1Q, QinQ) What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Vibrant company culture with a wide range of events and social activities throughout the year Range of employee initiatives on offer including the green team, DE&I society, employee forum, women s network and culture club Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave
Erin Associates
Cloud Support Engineer
Erin Associates
Cloud Support Engineer - Hybrid Cloud, VMware, Exchange, Windows Server, SQL, Support, Active Directory, DNS This well-established organisation requires a driven and self-motivated Cloud Support Engineer to join their busy technical services team, and motivate those around them. The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm and will have worked extensively within a Service driven ITIL environment. Key Responsibilities: Support all server and desktop based operating systems and applications Strong experience with virtualisation tech such as VMware and Nutanix Experience with automation and IaC tools such as Terraform and Ansible Active Directory, VMware, Exchange, TCP/IP, DNS, PC Imaging Software Monitor and make recommendations regarding the performance of servers within the environment Deploying and configuring Private and Public Cloud environments such as AWS and Azure Scripting skills including PowerShell The company have an excellent reputation within their sector. They really look after their employees by offering structured training, the opportunity to develop your technical knowledge and a clearly defined career path. The current vacancy is for an innovative IT solutions organisation who are looking for a Cloud Support Engineer to provide specialist support. Benefits for this role include Healthcare, Life Assurance, Gym, Free Parking, Discounts and more! Cloud, VMware, Exchange, Windows Server, SQL, Support, Active Directory, DNS Email your cv for consideration to Alex - contact (phone number removed) If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.
31/03/2026
Full time
Cloud Support Engineer - Hybrid Cloud, VMware, Exchange, Windows Server, SQL, Support, Active Directory, DNS This well-established organisation requires a driven and self-motivated Cloud Support Engineer to join their busy technical services team, and motivate those around them. The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm and will have worked extensively within a Service driven ITIL environment. Key Responsibilities: Support all server and desktop based operating systems and applications Strong experience with virtualisation tech such as VMware and Nutanix Experience with automation and IaC tools such as Terraform and Ansible Active Directory, VMware, Exchange, TCP/IP, DNS, PC Imaging Software Monitor and make recommendations regarding the performance of servers within the environment Deploying and configuring Private and Public Cloud environments such as AWS and Azure Scripting skills including PowerShell The company have an excellent reputation within their sector. They really look after their employees by offering structured training, the opportunity to develop your technical knowledge and a clearly defined career path. The current vacancy is for an innovative IT solutions organisation who are looking for a Cloud Support Engineer to provide specialist support. Benefits for this role include Healthcare, Life Assurance, Gym, Free Parking, Discounts and more! Cloud, VMware, Exchange, Windows Server, SQL, Support, Active Directory, DNS Email your cv for consideration to Alex - contact (phone number removed) If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.
Grassroots Recruitment Ltd
2nd Line Support Engineer
Grassroots Recruitment Ltd Stockport, Cheshire
2nd Line Support Engineer Salary: Up to £37,000 + exceptional benefits package including over 20% employer pension contrubutions Location: Stockport Type: Full-time, office-based Are you an experienced 2nd Line Support Engineer looking for a technically varied role where your expertise genuinely makes a difference Our client is an award-winning healthcare provider delivering critical NHS services across Greater Manchester. As an employee-owned organisation with a strong social purpose, they combine innovative digital technology with outstanding clinical care to improve outcomes for patients and communities. With a highly capable Digital Technology Services team already in place, they are now looking to strengthen the team further with the addition of a skilled IT Support Engineer. This role will see you supporting and developing a modern IT environment that underpins essential healthcare services. You ll provide high-quality 1st and 2nd line support across infrastructure, systems and end-user technology, ensuring systems remain secure, reliable and efficient. Alongside troubleshooting and service delivery, you ll also play an active role in improving infrastructure, identifying opportunities for automation and supporting the organisation s ongoing digital transformation. Job Description Provide high-quality 1st and 2nd line technical support to internal users, ensuring a professional and responsive service Manage incidents and service requests through the ITSM ticketing system Diagnose and resolve hardware and software issues across servers, desktops, mobile devices and peripherals Support and maintain core IT infrastructure including servers, cloud platforms and networking components Assist with the management of Microsoft 365, Active Directory and Group Policy environments Support virtualised infrastructure and cloud services including Azure or AWS Maintain accurate documentation of systems, procedures and incident resolutions Contribute to security best practice and compliance with standards such as GDPR and ISO 27001 Participate in an out-of-hours on-call rota to ensure service continuity Person Specification Minimum of 3 years experience in a 2nd line IT support or systems support role Degree in Computer Science / IT-related discipline or equivalent commercial experience Strong knowledge of Windows client and server operating systems Experience supporting Microsoft 365, Active Directory and Group Policy Objects Understanding of networking fundamentals including VLANs, switching and routing Experience with firewalls (ideally Fortinet) Familiarity with virtualisation technologies such as Hyper-V Exposure to cloud platforms including Azure and/or AWS Working knowledge of automation tools such as PowerShell Strong communication skills with the ability to explain technical concepts to non-technical users Full UK driving licence Relevant certifications such as CompTIA A+ or Microsoft Azure Administrator are advantageous Why Apply This is an opportunity to join a highly respected, employee-owned organisation that invests heavily in both its people and its technology. You ll work within a collaborative digital team supporting critical healthcare services while developing your own technical capabilities through continuous professional development and certification opportunities. In return, our client offers a salary of up to £37,000, an exceptional benefits package, and the chance to work in an organisation where culture, values and employee engagement genuinely matter. To apply, please submit your CV by clicking on the relevant links. If successful, you will be contacted by one of our consultants within 3 working days. Unfortunately, due to the volume of applications we expect to receive for this vacancy, if you do not hear from us within this time, you should presume your application has been unsuccessful on this occasion. Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability.
31/03/2026
Full time
2nd Line Support Engineer Salary: Up to £37,000 + exceptional benefits package including over 20% employer pension contrubutions Location: Stockport Type: Full-time, office-based Are you an experienced 2nd Line Support Engineer looking for a technically varied role where your expertise genuinely makes a difference Our client is an award-winning healthcare provider delivering critical NHS services across Greater Manchester. As an employee-owned organisation with a strong social purpose, they combine innovative digital technology with outstanding clinical care to improve outcomes for patients and communities. With a highly capable Digital Technology Services team already in place, they are now looking to strengthen the team further with the addition of a skilled IT Support Engineer. This role will see you supporting and developing a modern IT environment that underpins essential healthcare services. You ll provide high-quality 1st and 2nd line support across infrastructure, systems and end-user technology, ensuring systems remain secure, reliable and efficient. Alongside troubleshooting and service delivery, you ll also play an active role in improving infrastructure, identifying opportunities for automation and supporting the organisation s ongoing digital transformation. Job Description Provide high-quality 1st and 2nd line technical support to internal users, ensuring a professional and responsive service Manage incidents and service requests through the ITSM ticketing system Diagnose and resolve hardware and software issues across servers, desktops, mobile devices and peripherals Support and maintain core IT infrastructure including servers, cloud platforms and networking components Assist with the management of Microsoft 365, Active Directory and Group Policy environments Support virtualised infrastructure and cloud services including Azure or AWS Maintain accurate documentation of systems, procedures and incident resolutions Contribute to security best practice and compliance with standards such as GDPR and ISO 27001 Participate in an out-of-hours on-call rota to ensure service continuity Person Specification Minimum of 3 years experience in a 2nd line IT support or systems support role Degree in Computer Science / IT-related discipline or equivalent commercial experience Strong knowledge of Windows client and server operating systems Experience supporting Microsoft 365, Active Directory and Group Policy Objects Understanding of networking fundamentals including VLANs, switching and routing Experience with firewalls (ideally Fortinet) Familiarity with virtualisation technologies such as Hyper-V Exposure to cloud platforms including Azure and/or AWS Working knowledge of automation tools such as PowerShell Strong communication skills with the ability to explain technical concepts to non-technical users Full UK driving licence Relevant certifications such as CompTIA A+ or Microsoft Azure Administrator are advantageous Why Apply This is an opportunity to join a highly respected, employee-owned organisation that invests heavily in both its people and its technology. You ll work within a collaborative digital team supporting critical healthcare services while developing your own technical capabilities through continuous professional development and certification opportunities. In return, our client offers a salary of up to £37,000, an exceptional benefits package, and the chance to work in an organisation where culture, values and employee engagement genuinely matter. To apply, please submit your CV by clicking on the relevant links. If successful, you will be contacted by one of our consultants within 3 working days. Unfortunately, due to the volume of applications we expect to receive for this vacancy, if you do not hear from us within this time, you should presume your application has been unsuccessful on this occasion. Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability.
Automation Experts Ltd
C# Software Developer
Automation Experts Ltd Oldham, Lancashire
A fantastic opportunity has arisen for a C# Software Developer to join a market-leading machine manufacturer. With a global client base and a strong order book, this organisation is seeking a skilled Engineer to help drive their continued success. If you're looking to take your engineering career to the next level, apply now and join this dynamic team! C# Software Developer £45-55k + Pension, Health Insurance, DIS, 25 Days Holiday, BUPA Manchester Ref: 25246 C# Software Developer - The Role: Design, develop and maintain applications using C# and .NET for real-time machinery control systems Collaborate with product managers, engineers and developers to deliver high-quality software solutions Write clean, efficient and well-structured code following industry best practices Conduct code reviews and provide constructive technical feedback to maintain development standards Troubleshoot, debug and optimise existing software applications Implement and maintain unit tests to ensure software reliability and performance Contribute to continuous improvement by researching and suggesting new technologies and solutions Support retrofit projects for existing machinery and control systems Carry out diagnostics, fault finding and software support on customer machines worldwide Travel internationally to customer sites to support installations, troubleshooting and upgrades C# Software Developer - The Person: Proven experience developing software using C# Strong knowledge of .NET Core and/or .NET Framework Experience developing desktop applications using WPF Familiarity with SQL databases such as MS SQL Server or PostgreSQL Understanding of software design principles and patterns (SOLID) Experience using version control systems such as Git Strong problem-solving and analytical skills Excellent communication and teamwork abilities Ability to manage multiple priorities and work independently Willingness to travel internationally to support customer sites Desirable Skills: Experience with industrial vision systems Knowledge of real-time machinery control environments such as PLCs or SCADA Willingness to learn Ladder Logic or SCL for PLC troubleshooting Familiarity with RESTful APIs Exposure to cloud platforms such as Azure or AWS Located in Manchester, this role would be commutable from Bury, Rawtenstall, Rochdale & Bolton. Looking for a job involved with automation, control systems, process control or systems integration? Register your details on our website where you will find a full list of live positions where a customised automated search process allows immediate access to new vacancies as they are registered. Free, confidential service. For further information please contact Sharon Hill. AE1
31/03/2026
Full time
A fantastic opportunity has arisen for a C# Software Developer to join a market-leading machine manufacturer. With a global client base and a strong order book, this organisation is seeking a skilled Engineer to help drive their continued success. If you're looking to take your engineering career to the next level, apply now and join this dynamic team! C# Software Developer £45-55k + Pension, Health Insurance, DIS, 25 Days Holiday, BUPA Manchester Ref: 25246 C# Software Developer - The Role: Design, develop and maintain applications using C# and .NET for real-time machinery control systems Collaborate with product managers, engineers and developers to deliver high-quality software solutions Write clean, efficient and well-structured code following industry best practices Conduct code reviews and provide constructive technical feedback to maintain development standards Troubleshoot, debug and optimise existing software applications Implement and maintain unit tests to ensure software reliability and performance Contribute to continuous improvement by researching and suggesting new technologies and solutions Support retrofit projects for existing machinery and control systems Carry out diagnostics, fault finding and software support on customer machines worldwide Travel internationally to customer sites to support installations, troubleshooting and upgrades C# Software Developer - The Person: Proven experience developing software using C# Strong knowledge of .NET Core and/or .NET Framework Experience developing desktop applications using WPF Familiarity with SQL databases such as MS SQL Server or PostgreSQL Understanding of software design principles and patterns (SOLID) Experience using version control systems such as Git Strong problem-solving and analytical skills Excellent communication and teamwork abilities Ability to manage multiple priorities and work independently Willingness to travel internationally to support customer sites Desirable Skills: Experience with industrial vision systems Knowledge of real-time machinery control environments such as PLCs or SCADA Willingness to learn Ladder Logic or SCL for PLC troubleshooting Familiarity with RESTful APIs Exposure to cloud platforms such as Azure or AWS Located in Manchester, this role would be commutable from Bury, Rawtenstall, Rochdale & Bolton. Looking for a job involved with automation, control systems, process control or systems integration? Register your details on our website where you will find a full list of live positions where a customised automated search process allows immediate access to new vacancies as they are registered. Free, confidential service. For further information please contact Sharon Hill. AE1
Interaction Recruitment
3rd line service desk engineer
Interaction Recruitment Borehamwood, Hertfordshire
Job Description: 3rd Line service desk engineer (MSP) Location: Borehamwood 4 days per week 1 day from home Salary: Up to 60 k per annum Certification budget: £3,(Apply online only)/year Weekly Team lunch: Enjoy a takeaway every single week Quarterly socials: Every 3 months we unwind as a team with various activities and entertainment Birthday leave: Full day off on your actual birthday (or nearest weekday!) Holiday: 22 days Hardware: Specify your own equipment we don't force outdated laptops on technical staff Training: Vendor-led training for NinjaOne, HaloPSA, CIPP formal upskilling budget separate from certification allowance Must have strong managed service provider experience Be the ultimate escalation point for our service desk owning the most complex technical incidents across our diverse SME client base. This isn't about clearing a ticket queue. You'll be architecting solutions whilst mentoring other line engineers through diagnostic methodology they haven't encountered before. Reporting to the Service Desk Manager, you'll define how we approach the technical challenges that determine whether clients renew or leave. MSP 3.0 reality check: We're implementing NinjaOne RMM to operate as a proactive, automation-first MSP rather than reactive break-fix. Your role includes configuring NinjaOne for maximum effectiveness building automated remediation workflows, establishing intelligent alerting thresholds that reduce noise whilst catching real issues, and creating monitoring policies that prevent incidents instead of just logging them. Proactive monitoring, self-healing scripts, predictive maintenance these aren't buzzwords here. They're how we can continue to continue to evolve our business with ever increasing intelligence and automation, using cutting edge MSP tools. Technical stack you'll own: Core MSP platforms: HaloPSA (PSA), NinjaOne RMM (implementing now you'll drive configuration), CIPP (M365 security automation), Hudu (documentation) M365 ecosystem: Full tenant administration, Exchange Online, Intune/Endpoint Manager, Conditional Access, DLP, ATP Infrastructure: Azure AD/Entra ID, hybrid on-prem/cloud, firewalls (vendor-agnostic), network routing/switching, VPN architectures Automation: We build custom solutions, not just copy/paste from forums. Get your API on! Non-negotiable requirements: 3+ years proven 3rd line work in MSP environment M365 administration at expert level built Conditional Access policies, configured Intune device compliance from scratch, troubleshot hybrid Exchange migrations Demonstrable diagnostic methodology articulate how you approach unknown problems systematically Client-facing communication explain technical root causes to non-technical directors without condescension or jargon overload PowerShell competency read, modify, and write scripts for automation and remediation Highly valued (will influence salary positioning): Microsoft certifications (MCSA/MCSE or current role-based equivalents) NinjaOne, Datto RMM, or comparable RMM platform configuration experience Azure infrastructure deployment and management Firewall administration (Fortinet, SonicWall, Draytek, or similar enterprise platforms) Experience building automated monitoring/remediation workflows in RMM environments What differentiates this role: Our CEO has over 25 years enterprise IT leadership background technical decisions aren't overruled by non-technical management. When you propose automated remediation workflows or infrastructure changes, the conversation is about efficacy, not whether it fits a pre-approved vendor list. 18-staff MSP, financially stable, zero private equity ownership. We make technical investments based on operational merit, not quarterly EBITDA targets. Genuine progression: You're joining as we scale from 18 to 40 staff over 24 months. We are looking for rock stars to take the lead on this exciting journey. We promote based on technical capability and leadership demonstration, not tenure. IND/LET Call Steve Hill on (phone number removed)
31/03/2026
Full time
Job Description: 3rd Line service desk engineer (MSP) Location: Borehamwood 4 days per week 1 day from home Salary: Up to 60 k per annum Certification budget: £3,(Apply online only)/year Weekly Team lunch: Enjoy a takeaway every single week Quarterly socials: Every 3 months we unwind as a team with various activities and entertainment Birthday leave: Full day off on your actual birthday (or nearest weekday!) Holiday: 22 days Hardware: Specify your own equipment we don't force outdated laptops on technical staff Training: Vendor-led training for NinjaOne, HaloPSA, CIPP formal upskilling budget separate from certification allowance Must have strong managed service provider experience Be the ultimate escalation point for our service desk owning the most complex technical incidents across our diverse SME client base. This isn't about clearing a ticket queue. You'll be architecting solutions whilst mentoring other line engineers through diagnostic methodology they haven't encountered before. Reporting to the Service Desk Manager, you'll define how we approach the technical challenges that determine whether clients renew or leave. MSP 3.0 reality check: We're implementing NinjaOne RMM to operate as a proactive, automation-first MSP rather than reactive break-fix. Your role includes configuring NinjaOne for maximum effectiveness building automated remediation workflows, establishing intelligent alerting thresholds that reduce noise whilst catching real issues, and creating monitoring policies that prevent incidents instead of just logging them. Proactive monitoring, self-healing scripts, predictive maintenance these aren't buzzwords here. They're how we can continue to continue to evolve our business with ever increasing intelligence and automation, using cutting edge MSP tools. Technical stack you'll own: Core MSP platforms: HaloPSA (PSA), NinjaOne RMM (implementing now you'll drive configuration), CIPP (M365 security automation), Hudu (documentation) M365 ecosystem: Full tenant administration, Exchange Online, Intune/Endpoint Manager, Conditional Access, DLP, ATP Infrastructure: Azure AD/Entra ID, hybrid on-prem/cloud, firewalls (vendor-agnostic), network routing/switching, VPN architectures Automation: We build custom solutions, not just copy/paste from forums. Get your API on! Non-negotiable requirements: 3+ years proven 3rd line work in MSP environment M365 administration at expert level built Conditional Access policies, configured Intune device compliance from scratch, troubleshot hybrid Exchange migrations Demonstrable diagnostic methodology articulate how you approach unknown problems systematically Client-facing communication explain technical root causes to non-technical directors without condescension or jargon overload PowerShell competency read, modify, and write scripts for automation and remediation Highly valued (will influence salary positioning): Microsoft certifications (MCSA/MCSE or current role-based equivalents) NinjaOne, Datto RMM, or comparable RMM platform configuration experience Azure infrastructure deployment and management Firewall administration (Fortinet, SonicWall, Draytek, or similar enterprise platforms) Experience building automated monitoring/remediation workflows in RMM environments What differentiates this role: Our CEO has over 25 years enterprise IT leadership background technical decisions aren't overruled by non-technical management. When you propose automated remediation workflows or infrastructure changes, the conversation is about efficacy, not whether it fits a pre-approved vendor list. 18-staff MSP, financially stable, zero private equity ownership. We make technical investments based on operational merit, not quarterly EBITDA targets. Genuine progression: You're joining as we scale from 18 to 40 staff over 24 months. We are looking for rock stars to take the lead on this exciting journey. We promote based on technical capability and leadership demonstration, not tenure. IND/LET Call Steve Hill on (phone number removed)
WeDoTech
SDET
WeDoTech Croydon, London
Job Title QA Engineer / SDET Location South London (Hybrid, 2 days per week onsite) Salary Up to 75,000 base + bonus + pension About the Company WeDo is partnering with a global technology and professional services organisation that develops specialised software platforms used by hundreds of enterprise clients worldwide. Their products help large organisations make complex financial and risk decisions through advanced modelling, analytics, and reporting tools. The company is continuing to invest heavily in engineering quality and automation as part of the ongoing evolution of its flagship desktop platform, which is widely used across the insurance and financial services sectors. Engineering teams operate in a collaborative Agile environment where QA engineers play a key role in improving testing strategy, automation capability, and overall delivery confidence. The Position Our client is looking for a QA Engineer / SDET to join a cross functional engineering squad responsible for maintaining and enhancing a widely used desktop platform currently used by more than 650 enterprise clients. The role is heavily focused on test automation and improving efficiency across the testing process. The successful candidate will work on stabilising and expanding an existing automation suite containing thousands of tests while ensuring releases remain reliable and predictable. You will take ownership of test planning and release quality within the team, working closely with developers and product stakeholders to identify risks, improve test coverage, and strengthen overall product quality. While automation is the primary focus, the role also involves some manual and exploratory testing of complex business workflows. The platform is currently a desktop application and will remain so for the foreseeable future, although the broader engineering organisation is continuing to modernise its technology stack. Requirements - 3 to 5+ years experience in a QA Engineer or SDET role within Agile engineering teams - Strong automation experience using C# and .NET - Experience building, improving or maintaining automation frameworks - Experience working with REST APIs and tools such as RestSharp - Experience working with CI pipelines and Azure DevOps - Comfortable performing manual and exploratory testing where required - Experience testing desktop applications or complex enterprise software environments - Proactive mindset with the ability to take ownership of release quality and testing strategy - Interest in using AI tools to improve testing efficiency and engineering workflows Nice to have - Experience with desktop UI automation tools such as Ranorex - Exposure to Azure environments Recruitment process 1. Initial screening call with the Lead QA 2. Take home technical exercise focused on test automation 3. Two stage onsite interview including technical discussion and competency interview Interested? Apply for the position or send your CV to (url removed).
31/03/2026
Full time
Job Title QA Engineer / SDET Location South London (Hybrid, 2 days per week onsite) Salary Up to 75,000 base + bonus + pension About the Company WeDo is partnering with a global technology and professional services organisation that develops specialised software platforms used by hundreds of enterprise clients worldwide. Their products help large organisations make complex financial and risk decisions through advanced modelling, analytics, and reporting tools. The company is continuing to invest heavily in engineering quality and automation as part of the ongoing evolution of its flagship desktop platform, which is widely used across the insurance and financial services sectors. Engineering teams operate in a collaborative Agile environment where QA engineers play a key role in improving testing strategy, automation capability, and overall delivery confidence. The Position Our client is looking for a QA Engineer / SDET to join a cross functional engineering squad responsible for maintaining and enhancing a widely used desktop platform currently used by more than 650 enterprise clients. The role is heavily focused on test automation and improving efficiency across the testing process. The successful candidate will work on stabilising and expanding an existing automation suite containing thousands of tests while ensuring releases remain reliable and predictable. You will take ownership of test planning and release quality within the team, working closely with developers and product stakeholders to identify risks, improve test coverage, and strengthen overall product quality. While automation is the primary focus, the role also involves some manual and exploratory testing of complex business workflows. The platform is currently a desktop application and will remain so for the foreseeable future, although the broader engineering organisation is continuing to modernise its technology stack. Requirements - 3 to 5+ years experience in a QA Engineer or SDET role within Agile engineering teams - Strong automation experience using C# and .NET - Experience building, improving or maintaining automation frameworks - Experience working with REST APIs and tools such as RestSharp - Experience working with CI pipelines and Azure DevOps - Comfortable performing manual and exploratory testing where required - Experience testing desktop applications or complex enterprise software environments - Proactive mindset with the ability to take ownership of release quality and testing strategy - Interest in using AI tools to improve testing efficiency and engineering workflows Nice to have - Experience with desktop UI automation tools such as Ranorex - Exposure to Azure environments Recruitment process 1. Initial screening call with the Lead QA 2. Take home technical exercise focused on test automation 3. Two stage onsite interview including technical discussion and competency interview Interested? Apply for the position or send your CV to (url removed).
Big Red Recruitment Midlands Limited
Head of Technology Operations
Big Red Recruitment Midlands Limited
Lead and shape the operational backbone of technology for a high-profile, customer focused organisation. An established and recognisable organisation is looking for a Head of Technology Operations to lead the day-to-day running of technology services. This is a senior leadership role responsible for ensuring core systems, infrastructure, and user services operate reliably, securely, and at scale. You'll oversee service delivery across the service desk, infrastructure, cloud platforms, and operational security. Working closely with senior technology leadership, you will ensure services remain resilient while continuously improving operational performance and user experience. This role combines strategic leadership with operational accountability, balancing service reliability, risk management, and continuous improvement. What you'll be doing Leading the operational running of technology services including service desk, infrastructure, cloud, and networks Acting as the senior lead for incident, problem, and change management Improving service performance, automation, and operational efficiency Overseeing cloud and infrastructure platforms to ensure resilience, scalability, and cost control Ensuring operational security, identity, and access controls are effectively managed Partnering with wider business teams to support new initiatives and ensure services are operationally ready Leading and continuously developing a high-performing technology operations team Managing key suppliers and technology partners About you Experience working within a multi-site organisation, ideally B2C Senior leadership experience within IT or technology operations Strong background in service management, infrastructure, and cloud platforms with the ability to be technical and up to date with latest technology Experience overseeing service desk and operational engineering teams; ensuring SLAs and KPIs are set up and adhered to Understanding of operational security, identity management, and regulatory frameworks such as GDPR Experience managing third party suppliers, vendors, and operational budgets Ability to build strong relationships across technology and business leadership This is an opportunity to shape how technology services operate within an established organisation and play a key role in enabling business-wide transformation. Permanent opportunity Coventry based office 2x days per week on-site with 3x days working remotely. Tuesday/Wednesday office-based. Salary £70,000 - £80,000 Benefits - 9% employer contribution, 28 days holidays + Bank Holidays, holiday buy/sell scheme, cycle to work scheme, death in service, employee assistance programme, occupational health provider service. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
31/03/2026
Full time
Lead and shape the operational backbone of technology for a high-profile, customer focused organisation. An established and recognisable organisation is looking for a Head of Technology Operations to lead the day-to-day running of technology services. This is a senior leadership role responsible for ensuring core systems, infrastructure, and user services operate reliably, securely, and at scale. You'll oversee service delivery across the service desk, infrastructure, cloud platforms, and operational security. Working closely with senior technology leadership, you will ensure services remain resilient while continuously improving operational performance and user experience. This role combines strategic leadership with operational accountability, balancing service reliability, risk management, and continuous improvement. What you'll be doing Leading the operational running of technology services including service desk, infrastructure, cloud, and networks Acting as the senior lead for incident, problem, and change management Improving service performance, automation, and operational efficiency Overseeing cloud and infrastructure platforms to ensure resilience, scalability, and cost control Ensuring operational security, identity, and access controls are effectively managed Partnering with wider business teams to support new initiatives and ensure services are operationally ready Leading and continuously developing a high-performing technology operations team Managing key suppliers and technology partners About you Experience working within a multi-site organisation, ideally B2C Senior leadership experience within IT or technology operations Strong background in service management, infrastructure, and cloud platforms with the ability to be technical and up to date with latest technology Experience overseeing service desk and operational engineering teams; ensuring SLAs and KPIs are set up and adhered to Understanding of operational security, identity management, and regulatory frameworks such as GDPR Experience managing third party suppliers, vendors, and operational budgets Ability to build strong relationships across technology and business leadership This is an opportunity to shape how technology services operate within an established organisation and play a key role in enabling business-wide transformation. Permanent opportunity Coventry based office 2x days per week on-site with 3x days working remotely. Tuesday/Wednesday office-based. Salary £70,000 - £80,000 Benefits - 9% employer contribution, 28 days holidays + Bank Holidays, holiday buy/sell scheme, cycle to work scheme, death in service, employee assistance programme, occupational health provider service. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Stafffinders
IT Infrastructure Engineer
Stafffinders Paisley, Renfrewshire
Are you ready to take your career to the next level? We're looking for an enthusiastic IT Infrastructure Engineer to join our client s dynamic team in Renfrewshire. This full-time role offers you the opportunity to work in a thriving environment where your technical skills will make a real impact. If you are passionate about infrastructure systems and excited to contribute to innovative projects, keep reading! What you will get in your new role Salary between £45,000 and £50,000 per annum Standard working hours: Monday to Friday Opportunities for professional development and career growth A supportive and inclusive team environment Employee benefits and perks Working on-site 5 day a week Responsibilities in your new role as IT Infrastructure Engineer As the IT Infrastructure Engineer, you will manage, maintain and support core infrastructure systems, encompassing both Linux and Windows environments. You will take charge of administering and optimising Active Directory, group policies, and identity management workflows. You'll lead the way in endpoint management, ensuring secure deployment, configuration, patching, and lifecycle maintenance. Supporting on-premise systems to ensure reliability and operational continuity will be a key focus. Additionally, you will develop and troubleshoot automation and administration scripts using PowerShell, while flexibly responding to a diverse range of operational and project-based tasks. As part of your role, you will contribute to the planning and execution of future IT infrastructure projects and improvements, working independently and collaboratively within a team. Your personality, experience and qualifications We're looking for someone with strong experience in both Linux and Windows server/desktop systems. You should have a solid understanding of Active Directory, networking fundamentals, and best practices in endpoint management. Experience in supporting and troubleshooting on-premise infrastructure and services is essential. You will need to demonstrate proficiency in PowerShell scripting and a strong capability for automation. As a self-motivated and adaptable individual, you should be comfortable taking ownership of tasks and thriving in a fast-paced, evolving environment, with a keen interest in contributing to long-term IT strategy and innovation. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
31/03/2026
Seasonal
Are you ready to take your career to the next level? We're looking for an enthusiastic IT Infrastructure Engineer to join our client s dynamic team in Renfrewshire. This full-time role offers you the opportunity to work in a thriving environment where your technical skills will make a real impact. If you are passionate about infrastructure systems and excited to contribute to innovative projects, keep reading! What you will get in your new role Salary between £45,000 and £50,000 per annum Standard working hours: Monday to Friday Opportunities for professional development and career growth A supportive and inclusive team environment Employee benefits and perks Working on-site 5 day a week Responsibilities in your new role as IT Infrastructure Engineer As the IT Infrastructure Engineer, you will manage, maintain and support core infrastructure systems, encompassing both Linux and Windows environments. You will take charge of administering and optimising Active Directory, group policies, and identity management workflows. You'll lead the way in endpoint management, ensuring secure deployment, configuration, patching, and lifecycle maintenance. Supporting on-premise systems to ensure reliability and operational continuity will be a key focus. Additionally, you will develop and troubleshoot automation and administration scripts using PowerShell, while flexibly responding to a diverse range of operational and project-based tasks. As part of your role, you will contribute to the planning and execution of future IT infrastructure projects and improvements, working independently and collaboratively within a team. Your personality, experience and qualifications We're looking for someone with strong experience in both Linux and Windows server/desktop systems. You should have a solid understanding of Active Directory, networking fundamentals, and best practices in endpoint management. Experience in supporting and troubleshooting on-premise infrastructure and services is essential. You will need to demonstrate proficiency in PowerShell scripting and a strong capability for automation. As a self-motivated and adaptable individual, you should be comfortable taking ownership of tasks and thriving in a fast-paced, evolving environment, with a keen interest in contributing to long-term IT strategy and innovation. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
OCC Group
Infrastructure Engineer Citrix
OCC Group
Infrastructure Engineer Citrix, office based working Citrix Infrastructure Engineer responsible for design, build, configuration, and ongoing improvement of enterprise Citrix Virtual Apps and Desktops platforms, ensuring the delivery of secure, resilient, and high-performance digital workspace services. This would suit an experienced engineer with strong hands-on implementation and optimisation of Citrix infrastructure. Involved in translating architectural designs into stable, scalable operational solutions through standardised builds. Ensuring best-practice configuration, and automation. Working closely with architecture, network, cloud, security, and end-user computing teams, the engineer supports reliable access to business-critical applications and desktops across on-premises and hybrid environments. Experience collaborating with architecture, network, cloud, security, and end-user computing teams. This is an excellent opportunity working for a well-established successful award-winning MSP. You will work to maintain platform stability, enhance user experience, and driving continuous improvement across the Citrix estate to meet performance, security, and availability requirements. • Degree or equivalent experience in Information Technology, Computer Science, Engineering, or a related discipline. • Citrix Virtual Apps and Desktops in an enterprise environment- resilient Citrix environments. • ITIL-based service management and operational best practices. • Proven experience in a hands-on Infrastructure Engineer, EUC Engineer, or similar role supporting enterprise platforms. • Extensive experience building, configuring, and supporting Citrix Virtual Apps and Desktops, including: • Delivery Controllers, • StoreFront, • Citrix Gateway • Strong documentation skills, including creation and maintenance of build standards and operational procedures. Desirable Citrix certifications: CCA-V / CCA-D CCP-V / CCP-D ITIL Foundation certification. Automation and scripting (e.g. PowerShell, Citrix APIs). Profile management and user experience optimisation technologies (e.g. FSLogix, Citrix Profile Management). Monitoring and analytics tools (e.g. Citrix Director, ControlUp, or equivalent). VDI alternatives or coexistence platforms (e.g. Azure Virtual Desktop, VMware Horizon).
31/03/2026
Full time
Infrastructure Engineer Citrix, office based working Citrix Infrastructure Engineer responsible for design, build, configuration, and ongoing improvement of enterprise Citrix Virtual Apps and Desktops platforms, ensuring the delivery of secure, resilient, and high-performance digital workspace services. This would suit an experienced engineer with strong hands-on implementation and optimisation of Citrix infrastructure. Involved in translating architectural designs into stable, scalable operational solutions through standardised builds. Ensuring best-practice configuration, and automation. Working closely with architecture, network, cloud, security, and end-user computing teams, the engineer supports reliable access to business-critical applications and desktops across on-premises and hybrid environments. Experience collaborating with architecture, network, cloud, security, and end-user computing teams. This is an excellent opportunity working for a well-established successful award-winning MSP. You will work to maintain platform stability, enhance user experience, and driving continuous improvement across the Citrix estate to meet performance, security, and availability requirements. • Degree or equivalent experience in Information Technology, Computer Science, Engineering, or a related discipline. • Citrix Virtual Apps and Desktops in an enterprise environment- resilient Citrix environments. • ITIL-based service management and operational best practices. • Proven experience in a hands-on Infrastructure Engineer, EUC Engineer, or similar role supporting enterprise platforms. • Extensive experience building, configuring, and supporting Citrix Virtual Apps and Desktops, including: • Delivery Controllers, • StoreFront, • Citrix Gateway • Strong documentation skills, including creation and maintenance of build standards and operational procedures. Desirable Citrix certifications: CCA-V / CCA-D CCP-V / CCP-D ITIL Foundation certification. Automation and scripting (e.g. PowerShell, Citrix APIs). Profile management and user experience optimisation technologies (e.g. FSLogix, Citrix Profile Management). Monitoring and analytics tools (e.g. Citrix Director, ControlUp, or equivalent). VDI alternatives or coexistence platforms (e.g. Azure Virtual Desktop, VMware Horizon).
Spectrum IT Recruitment
Head of Technical Delivery
Spectrum IT Recruitment Bath, Somerset
Want a senior technology leadership role where you can shape product direction, influence architecture and lead delivery across engineering, data and digital platforms? This is an opportunity to join a growing B2B digital business in a broad, high-impact role reporting to the CEO. You will lead technical delivery across product, platform and data, helping the business deliver new services, improve internal efficiency and make better decisions around architecture, tooling and technical investment. Head of Technical Delivery Bath / Hybrid (typically two days a month in the office) 85,000- 100,000 + up to 10% discretionary bonus This role will suit someone who enjoys operating at senior level, but still likes staying close enough to delivery to guide outcomes, remove blockers and keep momentum. What you'll be doing Lead delivery across engineering, data and technical operations Shape technical direction and architectural decisions across products and platforms Turn roadmap priorities into practical, costed delivery plans Improve delivery predictability, release quality and operational performance Oversee systems, integrations, cloud infrastructure and data flow Support the development of new products and services, including AI-related initiatives Drive automation of manual internal processes Manage external technology partners and specialist consultancies Lead and develop a small internal team What they're looking for Senior experience leading technical delivery, engineering or platform teams Strong architectural judgement and technical decision-making ability Experience working with data in a meaningful way Strong stakeholder skills and the ability to translate technical issues into business language A practical, commercially aware approach Comfort working in a smaller business where breadth and adaptability matter AI experience is helpful, but not a requirement. Team You will lead a small internal team, currently including: Helpdesk Analyst Data Engineer Software Tester Full Stack Developer Lead Data & Reporting Analyst You will also work closely with external partners across software development, IT support, cyber security, website improvement and AI advisory work. Why this role stands out This is a genuine opportunity to shape both product and technical direction in a business where technology is central to future growth. You will have the scope to influence what gets built, how it gets delivered and where technology can create the biggest commercial impact. Package 85,000- 100,000 salary Up to 10% discretionary bonus 25 days holiday plus bank holidays Private medical insurance or wellbeing allowance & more Interested? If you are looking for a senior role with broad ownership, strategic influence and the chance to shape delivery in a growing digital business, apply now or get in touch with Chris Lynes at Spectrum IT for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
31/03/2026
Full time
Want a senior technology leadership role where you can shape product direction, influence architecture and lead delivery across engineering, data and digital platforms? This is an opportunity to join a growing B2B digital business in a broad, high-impact role reporting to the CEO. You will lead technical delivery across product, platform and data, helping the business deliver new services, improve internal efficiency and make better decisions around architecture, tooling and technical investment. Head of Technical Delivery Bath / Hybrid (typically two days a month in the office) 85,000- 100,000 + up to 10% discretionary bonus This role will suit someone who enjoys operating at senior level, but still likes staying close enough to delivery to guide outcomes, remove blockers and keep momentum. What you'll be doing Lead delivery across engineering, data and technical operations Shape technical direction and architectural decisions across products and platforms Turn roadmap priorities into practical, costed delivery plans Improve delivery predictability, release quality and operational performance Oversee systems, integrations, cloud infrastructure and data flow Support the development of new products and services, including AI-related initiatives Drive automation of manual internal processes Manage external technology partners and specialist consultancies Lead and develop a small internal team What they're looking for Senior experience leading technical delivery, engineering or platform teams Strong architectural judgement and technical decision-making ability Experience working with data in a meaningful way Strong stakeholder skills and the ability to translate technical issues into business language A practical, commercially aware approach Comfort working in a smaller business where breadth and adaptability matter AI experience is helpful, but not a requirement. Team You will lead a small internal team, currently including: Helpdesk Analyst Data Engineer Software Tester Full Stack Developer Lead Data & Reporting Analyst You will also work closely with external partners across software development, IT support, cyber security, website improvement and AI advisory work. Why this role stands out This is a genuine opportunity to shape both product and technical direction in a business where technology is central to future growth. You will have the scope to influence what gets built, how it gets delivered and where technology can create the biggest commercial impact. Package 85,000- 100,000 salary Up to 10% discretionary bonus 25 days holiday plus bank holidays Private medical insurance or wellbeing allowance & more Interested? If you are looking for a senior role with broad ownership, strategic influence and the chance to shape delivery in a growing digital business, apply now or get in touch with Chris Lynes at Spectrum IT for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
OAL Group
Senior Automation Engineer
OAL Group Alwalton, Cambridgeshire
Senior Automation Engineer Location : Peterborough Full-time, Permanent Competitive salary depending on experience If a food factory's production line is running reliably six months after handover because the integration was done correctly and the documentation was complete, that is your standard. You develop, support and own the technical quality of automation systems that run in UK food factories. You are the technical authority on your work. You follow controlled processes, maintain accurate configuration records, and take ownership of issues through to full resolution. The work spans PLC controls, SCADA, HMI systems, MES integration, industrial networking and OT/IT architecture. You will act as a Level 3 escalation resource for complex automation support tickets. You will need to diagnose problems methodically under pressure and communicate clearly with both engineering teams and customer operations staff. If you have proven experience developing and supporting industrial automation systems and you want a role where getting it right matters, where process, precision and accountability are valued, this role is built for that. What this role actually looks like The work moves between development, support escalation and project delivery. Some periods are desk-based: programming, documenting, reviewing architectures and maintaining configuration control. Others require you to be on site at a customer facility, working through a commissioning phase or resolving a live production incident. On development and project work, you configure and support PLC, SCADA, MES and integration solutions across customer environments. You ensure all changes follow controlled processes and documented procedures. You maintain version management across automation platforms and contribute to the standardisation of engineering practices across OAL's project and support contracts. On escalation and support, you act as the Level 3 resource for complex automation and OT/IT incidents. You take ownership of high-impact issues through to full resolution, provide structured root cause analysis and corrective action reports, and maintain clear escalation pathways. You make sure SLA response and resolution targets are met. A typical week depends on where your projects and support contracts sit in the cycle. During development phases you will be at OAL's Peterborough base, configuring systems and running tests. During deployment or go-live phases you will be at customer sites leading commissioning or resolving issues. Between projects you will be involved in architecture reviews, knowledge base development and SOP improvement. Your skills probably already fit This role suits engineers who have built, supported and improved industrial automation systems in structured environments. If you have acted as a senior technical resource, worked to defined procedures and SLAs, and taken ownership of complex incidents, you already have the core of what we need. Relevant technical experience includes: PLC and industrial controls: Rockwell, Siemens TIA Portal, Mitsubishi or equivalent programming, commissioning, fault-finding SCADA and HMI: iFix, FactoryTalk, Ignition, Wonderware or similar platforms Systems integration: getting multiple technologies to work together reliably on a production line Industrial communication protocols: Ethernet/IP, PROFINET, MQTT, fieldbus and integration principles OT/IT infrastructure: Windows Server, SQL Server, industrial networking, VMware or VEEAM Edge technologies: Node-RED, RevPi or similar (desirable) Engineers who do well in this role at OAL have typically come from systems integrators, automation suppliers, managed service or support environments, or manufacturing engineering roles where they owned the technical quality of what they delivered. You do not need food manufacturing experience. The engineering is transferable. You will learn the specifics of food production environments through project delivery and customer support work. What you should expect from us, and what we expect from you We will be direct about this, because it helps both sides. You are accountable for technical accuracy . Whether you are writing a SCADA configuration, responding to an escalation or supporting a go-live, the quality and correctness of your work is your responsibility. We will support you with clear processes, good tooling and experienced colleagues. The work is methodical. You will follow documented procedures, maintain version control, produce structured reports and communicate to a defined standard. Engineers who find structure useful rather than frustrating thrive here. This is not a role where informal or undocumented work is acceptable. Escalation periods require calm under pressure. When a production line is down and the customer is waiting, you need to diagnose, decide and act clearly. We need engineers who work through problems systematically, even when the stakes are high. Standards are high. OAL delivers automation systems that run 24/7. The work you do the configurations you maintain, the documentation you produce, the decisions you make under pressure directly affects whether a customer's line stays running. Travel is part of the role. Customer sites are across the UK. Deployment and commissioning phases require time on site. We ask for flexibility around this and we are realistic about planning it. In return, you get: A role with clear scope, defined responsibilities and the tools to do the job properly Exposure to a wide range of automation technologies: PLC, SCADA, MES, networking, OT/IT integration Variety across different customers, sites and technologies A team of engineers who take quality seriously The satisfaction of knowing the systems you support are genuinely reliable because of how carefully you work Progression based on what you deliver, not how long you have been here What we are looking for Proven experience developing and supporting PLC, SCADA and HMI systems Strong knowledge of at least one major automation platform (Rockwell, Siemens TIA Portal, Mitsubishi) Experience working within structured support or managed service environments Experience acting as a senior escalation point for complex automation or OT/IT incidents Solid understanding of industrial communication protocols and integration principles Ability to interpret P&IDs and electrical drawings Strong troubleshooting, root cause analysis and technical documentation skills Comfortable working to defined procedures and service level agreements Full UK driving licence Willing to travel and stay away from home when projects require it Experience in food manufacturing is not required. If you have the automation engineering and support skills, we will help you apply them in this sector. The mission you are contributing to OAL automates UK food manufacturing. Food factories face labour shortages, tightening compliance requirements and pressure on costs. The systems you develop and support directly address those problems. You will work on packaging verification systems that prevent product recalls, robotic cells that replace repetitive manual work, and vision systems that catch errors human inspection cannot sustain. These systems run on live production lines across the UK. You will build them, commission them, support them and make sure they keep running long after the project closes. Interested Click on APPLY today! We do not need a long cover letter. Tell us what systems you have worked on, what platforms you are comfortable with, and what interests you about this role.
31/03/2026
Full time
Senior Automation Engineer Location : Peterborough Full-time, Permanent Competitive salary depending on experience If a food factory's production line is running reliably six months after handover because the integration was done correctly and the documentation was complete, that is your standard. You develop, support and own the technical quality of automation systems that run in UK food factories. You are the technical authority on your work. You follow controlled processes, maintain accurate configuration records, and take ownership of issues through to full resolution. The work spans PLC controls, SCADA, HMI systems, MES integration, industrial networking and OT/IT architecture. You will act as a Level 3 escalation resource for complex automation support tickets. You will need to diagnose problems methodically under pressure and communicate clearly with both engineering teams and customer operations staff. If you have proven experience developing and supporting industrial automation systems and you want a role where getting it right matters, where process, precision and accountability are valued, this role is built for that. What this role actually looks like The work moves between development, support escalation and project delivery. Some periods are desk-based: programming, documenting, reviewing architectures and maintaining configuration control. Others require you to be on site at a customer facility, working through a commissioning phase or resolving a live production incident. On development and project work, you configure and support PLC, SCADA, MES and integration solutions across customer environments. You ensure all changes follow controlled processes and documented procedures. You maintain version management across automation platforms and contribute to the standardisation of engineering practices across OAL's project and support contracts. On escalation and support, you act as the Level 3 resource for complex automation and OT/IT incidents. You take ownership of high-impact issues through to full resolution, provide structured root cause analysis and corrective action reports, and maintain clear escalation pathways. You make sure SLA response and resolution targets are met. A typical week depends on where your projects and support contracts sit in the cycle. During development phases you will be at OAL's Peterborough base, configuring systems and running tests. During deployment or go-live phases you will be at customer sites leading commissioning or resolving issues. Between projects you will be involved in architecture reviews, knowledge base development and SOP improvement. Your skills probably already fit This role suits engineers who have built, supported and improved industrial automation systems in structured environments. If you have acted as a senior technical resource, worked to defined procedures and SLAs, and taken ownership of complex incidents, you already have the core of what we need. Relevant technical experience includes: PLC and industrial controls: Rockwell, Siemens TIA Portal, Mitsubishi or equivalent programming, commissioning, fault-finding SCADA and HMI: iFix, FactoryTalk, Ignition, Wonderware or similar platforms Systems integration: getting multiple technologies to work together reliably on a production line Industrial communication protocols: Ethernet/IP, PROFINET, MQTT, fieldbus and integration principles OT/IT infrastructure: Windows Server, SQL Server, industrial networking, VMware or VEEAM Edge technologies: Node-RED, RevPi or similar (desirable) Engineers who do well in this role at OAL have typically come from systems integrators, automation suppliers, managed service or support environments, or manufacturing engineering roles where they owned the technical quality of what they delivered. You do not need food manufacturing experience. The engineering is transferable. You will learn the specifics of food production environments through project delivery and customer support work. What you should expect from us, and what we expect from you We will be direct about this, because it helps both sides. You are accountable for technical accuracy . Whether you are writing a SCADA configuration, responding to an escalation or supporting a go-live, the quality and correctness of your work is your responsibility. We will support you with clear processes, good tooling and experienced colleagues. The work is methodical. You will follow documented procedures, maintain version control, produce structured reports and communicate to a defined standard. Engineers who find structure useful rather than frustrating thrive here. This is not a role where informal or undocumented work is acceptable. Escalation periods require calm under pressure. When a production line is down and the customer is waiting, you need to diagnose, decide and act clearly. We need engineers who work through problems systematically, even when the stakes are high. Standards are high. OAL delivers automation systems that run 24/7. The work you do the configurations you maintain, the documentation you produce, the decisions you make under pressure directly affects whether a customer's line stays running. Travel is part of the role. Customer sites are across the UK. Deployment and commissioning phases require time on site. We ask for flexibility around this and we are realistic about planning it. In return, you get: A role with clear scope, defined responsibilities and the tools to do the job properly Exposure to a wide range of automation technologies: PLC, SCADA, MES, networking, OT/IT integration Variety across different customers, sites and technologies A team of engineers who take quality seriously The satisfaction of knowing the systems you support are genuinely reliable because of how carefully you work Progression based on what you deliver, not how long you have been here What we are looking for Proven experience developing and supporting PLC, SCADA and HMI systems Strong knowledge of at least one major automation platform (Rockwell, Siemens TIA Portal, Mitsubishi) Experience working within structured support or managed service environments Experience acting as a senior escalation point for complex automation or OT/IT incidents Solid understanding of industrial communication protocols and integration principles Ability to interpret P&IDs and electrical drawings Strong troubleshooting, root cause analysis and technical documentation skills Comfortable working to defined procedures and service level agreements Full UK driving licence Willing to travel and stay away from home when projects require it Experience in food manufacturing is not required. If you have the automation engineering and support skills, we will help you apply them in this sector. The mission you are contributing to OAL automates UK food manufacturing. Food factories face labour shortages, tightening compliance requirements and pressure on costs. The systems you develop and support directly address those problems. You will work on packaging verification systems that prevent product recalls, robotic cells that replace repetitive manual work, and vision systems that catch errors human inspection cannot sustain. These systems run on live production lines across the UK. You will build them, commission them, support them and make sure they keep running long after the project closes. Interested Click on APPLY today! We do not need a long cover letter. Tell us what systems you have worked on, what platforms you are comfortable with, and what interests you about this role.

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