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service delivery coordinator
Carbon 60
Security Assurance Coordinator (Cyber Security DTSL)
Carbon 60 Portsmouth, Hampshire
Job Specification Delivery Team Support Lead in the Security as a Service Team HMS Excellent is home to the Naval Headquarters and front-line training units. Based on Whale Island in Portsmouth Harbour, it successfully blends heritage and history with a modern and progressive outlook. HMS Excellent is a unique shore establishment with its roots in more than 100 years of naval history. Navy Digital is required to deliver and sustain digital and information security services that enable the secure operation of Information Communication Technology (ICT) equipment, services, and applications. In order for Navy Digital to achieve this goal in an agile and effective manner, a central security service must be established. This service will establish a single coherent approach to Navy Digital's requirements to prevent duplication and improve efficiency. This Outcome is for the provision of Security as a Service across a full spectrum of programmes and projects delivering digital outcomes that enable current and future information-based capabilities supporting Navy Command Information, MoD and HMG defence and national security outputs. Tasking Provide a central focal point and function for managing all existing and new and emerging security elements across both fixed and deployed RN capability, including: The prioritisation of existing and new security requirements against RN top-level objectives and outputs. The allocation of SQEP from a central security as a service function to Navy Digital projects and programmes of work to draw upon. The management of resource against demand for the service within the RN. Provide central oversight and co-ordinate planning for all through-life security activity across Navy Digital delivery and programmes of work. The development of accreditation and assurance strategies against complex security requirements within the maritime environment and across the Defence Lines of Development (DLODs). The production of key InformationAssurancedeliverables to meet the needs of Navy Digital customers, as well askeyMoD and RN stakeholders, including: High and low-level security requirements. Risk Management & Accreditation Document Set (RMADS). Legal and regulatory artefacts applicable to the MoD e.g., Data Privacy Impact Assessments (DPIA). Risk Balance and Security Cases. The provision of security support enables the rapid development and delivery of Navy Digital software and hardware in an agile manner, whilst satisfying mandatory security requirements. Provide a consistent and coherent means of identifying, reporting, and escalating cyber risk across Navy Digital and the RN. Provide an interface between Navy Digital projects and MoD Information Assurance stakeholders e.g., Cyber Defence and Risk Accreditor. The ability to adapt and respond to future changes in security requirements and approaches towards Information Assurance. Providing knowledge and experience to assist Navy Digital to implement working-level technical, physical, and procedural security controls in accordance with MOD policy and local operating environments i.e., UK fixed locations responsible for hosting Navy Digital capability. Person Specification To be considered for this role you will have the following: Desirable Skills MOD security clearance or be content to undergo Security Clearance to SC level. Experience within security assurance and/or cyber risk Knowledge of industry standards and cyber security/risk Background knowledge of either naval or maritime would be advantageous Excellent communication skills Able to follow laid down process Computer literate and good knowledge of Microsoft applications. Role specifics Start date - ASAP End date - 31st July 2028 Rate - dependent on experience and interview Base Location - Portsmouth Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
03/03/2026
Contractor
Job Specification Delivery Team Support Lead in the Security as a Service Team HMS Excellent is home to the Naval Headquarters and front-line training units. Based on Whale Island in Portsmouth Harbour, it successfully blends heritage and history with a modern and progressive outlook. HMS Excellent is a unique shore establishment with its roots in more than 100 years of naval history. Navy Digital is required to deliver and sustain digital and information security services that enable the secure operation of Information Communication Technology (ICT) equipment, services, and applications. In order for Navy Digital to achieve this goal in an agile and effective manner, a central security service must be established. This service will establish a single coherent approach to Navy Digital's requirements to prevent duplication and improve efficiency. This Outcome is for the provision of Security as a Service across a full spectrum of programmes and projects delivering digital outcomes that enable current and future information-based capabilities supporting Navy Command Information, MoD and HMG defence and national security outputs. Tasking Provide a central focal point and function for managing all existing and new and emerging security elements across both fixed and deployed RN capability, including: The prioritisation of existing and new security requirements against RN top-level objectives and outputs. The allocation of SQEP from a central security as a service function to Navy Digital projects and programmes of work to draw upon. The management of resource against demand for the service within the RN. Provide central oversight and co-ordinate planning for all through-life security activity across Navy Digital delivery and programmes of work. The development of accreditation and assurance strategies against complex security requirements within the maritime environment and across the Defence Lines of Development (DLODs). The production of key InformationAssurancedeliverables to meet the needs of Navy Digital customers, as well askeyMoD and RN stakeholders, including: High and low-level security requirements. Risk Management & Accreditation Document Set (RMADS). Legal and regulatory artefacts applicable to the MoD e.g., Data Privacy Impact Assessments (DPIA). Risk Balance and Security Cases. The provision of security support enables the rapid development and delivery of Navy Digital software and hardware in an agile manner, whilst satisfying mandatory security requirements. Provide a consistent and coherent means of identifying, reporting, and escalating cyber risk across Navy Digital and the RN. Provide an interface between Navy Digital projects and MoD Information Assurance stakeholders e.g., Cyber Defence and Risk Accreditor. The ability to adapt and respond to future changes in security requirements and approaches towards Information Assurance. Providing knowledge and experience to assist Navy Digital to implement working-level technical, physical, and procedural security controls in accordance with MOD policy and local operating environments i.e., UK fixed locations responsible for hosting Navy Digital capability. Person Specification To be considered for this role you will have the following: Desirable Skills MOD security clearance or be content to undergo Security Clearance to SC level. Experience within security assurance and/or cyber risk Knowledge of industry standards and cyber security/risk Background knowledge of either naval or maritime would be advantageous Excellent communication skills Able to follow laid down process Computer literate and good knowledge of Microsoft applications. Role specifics Start date - ASAP End date - 31st July 2028 Rate - dependent on experience and interview Base Location - Portsmouth Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
NFP People
Digital Marketing Assistant
NFP People Sidmouth, Devon
Digital Marketing Assistant We have an excellent opportunity for a proactive and flexible team player with outstanding interpersonal skills to join a busy Digital Team. Position: Digital Marketing Assistant Location: Devon/Hybrid Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday. Salary: £26,000 Contract: Permanent Closing Date: Monday 9 March 2026. However, we reserve the right to close this role early if a suitable candidate is found. About the Role As Digital Marketing Assistant, you will support the Digital Marketing and wider Digital teams in their day-to-day delivery of the digital marketing strategy across owned, paid and earned channels. You will work closely with the Social Media, Content and Fundraising Coordinators on content generation for digital marketing channels, focusing on appealing to target audiences and current supporters in a positive and engaging way. Your main duties include: Assisting with the generation of content for digital marketing channels. Writing and editing social media copy for all departments. Creating digital content in its various forms including video and images, using photo and video editing software as required. Monitoring incoming social media activity including comments and direct messages. Assisting with the delivery of fundraising and commercial activities. Helping to research and introduce new and effective digital trends to ensure the charity is using digital marketing channels in the most engaging way. Assisting the Digital team in monitoring and reporting on social media activity using analytical tools. The working pattern for this role will be hybrid working, combining home working with regular onsite attendance. As the role requires regular travel to various Charity locations in remote areas with limited public transport options, access to a car is strongly advised to meet the requirements of the role About You You will have experience of creating engaging content for social media channels, social media community management and reporting with: An excellent standard of written English and communication skills, including copywriting for different audiences. A good base knowledge of digital marketing and fundraising. Adept at using photo and video editing software, ideally the Adobe suite. Able to multi-task and maintain a high level of accuracy and attention to detail whilst working with a number of conflicting demands and deadlines. Strong I.T. skills (proficient in Word, Outlook and Excel). Demonstrable customer service skills (including successful experience of dealing with enquiries and complaints from members of the public). UK, full valid Driver's licence. Benefits include Competitive pension. Life assurance - 2 x annual salary. Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation Join one of the UK's largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Digital Marketing, Marking, Marketing and Communications, Digital Content, Digital Marketing Officer, Marking Officer, Marketing and Communications Officer, Digital Content, Officer Digital Marketing Assistant, Marking Assistant, Marketing and Communications Assistant, Digital Content Assistant. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
03/03/2026
Full time
Digital Marketing Assistant We have an excellent opportunity for a proactive and flexible team player with outstanding interpersonal skills to join a busy Digital Team. Position: Digital Marketing Assistant Location: Devon/Hybrid Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday. Salary: £26,000 Contract: Permanent Closing Date: Monday 9 March 2026. However, we reserve the right to close this role early if a suitable candidate is found. About the Role As Digital Marketing Assistant, you will support the Digital Marketing and wider Digital teams in their day-to-day delivery of the digital marketing strategy across owned, paid and earned channels. You will work closely with the Social Media, Content and Fundraising Coordinators on content generation for digital marketing channels, focusing on appealing to target audiences and current supporters in a positive and engaging way. Your main duties include: Assisting with the generation of content for digital marketing channels. Writing and editing social media copy for all departments. Creating digital content in its various forms including video and images, using photo and video editing software as required. Monitoring incoming social media activity including comments and direct messages. Assisting with the delivery of fundraising and commercial activities. Helping to research and introduce new and effective digital trends to ensure the charity is using digital marketing channels in the most engaging way. Assisting the Digital team in monitoring and reporting on social media activity using analytical tools. The working pattern for this role will be hybrid working, combining home working with regular onsite attendance. As the role requires regular travel to various Charity locations in remote areas with limited public transport options, access to a car is strongly advised to meet the requirements of the role About You You will have experience of creating engaging content for social media channels, social media community management and reporting with: An excellent standard of written English and communication skills, including copywriting for different audiences. A good base knowledge of digital marketing and fundraising. Adept at using photo and video editing software, ideally the Adobe suite. Able to multi-task and maintain a high level of accuracy and attention to detail whilst working with a number of conflicting demands and deadlines. Strong I.T. skills (proficient in Word, Outlook and Excel). Demonstrable customer service skills (including successful experience of dealing with enquiries and complaints from members of the public). UK, full valid Driver's licence. Benefits include Competitive pension. Life assurance - 2 x annual salary. Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation Join one of the UK's largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Digital Marketing, Marking, Marketing and Communications, Digital Content, Digital Marketing Officer, Marking Officer, Marketing and Communications Officer, Digital Content, Officer Digital Marketing Assistant, Marking Assistant, Marketing and Communications Assistant, Digital Content Assistant. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
E Personnel Recruitment
IT Project Manager - Housing Management System (HMS)
E Personnel Recruitment Portsmouth, Hampshire
Project Manager - Housing Management System Transformation Remote / Hybrid - Portsmouth (occasional onsite attendance required) Long-Term PAYE Contract Opportunity - Temporary PAYE £350.86 per day PAYE Approx. £42.34 per day holiday pay Total effective rate approx. £393.20 per day Workplace pension (auto enrolment applies) 32 hours per week (Monday to Thursday) Contract until 31 March 2028 Start date: 1 April 2026 We are supporting a large public sector housing organisation with the appointment of an experienced Project Manager to lead a major Housing Management System (HMS) transformation programme. This is a significant transformation initiative replacing multiple legacy housing systems with a single, modern, cloud-hosted Housing Management System. The new platform will support over 15,000 households and will play a key role in improving customer access, compliance, reporting capability and operational efficiency. The Role You will take full responsibility for the end-to-end delivery of the HMS implementation, from mobilisation through to go-live and post-implementation stabilisation. Key responsibilities include: Leading the full lifecycle HMS implementation and data migration Managing a multidisciplinary team including Project Coordinator, Data Lead, Business Analyst and Test Lead Acting as the key link between Housing, IT & Digital, Data, Finance, Procurement, Governance and external suppliers Overseeing data cleansing and migration from multiple legacy systems Managing integrations with repairs, finance, community safety and corporate systems Leading system integration testing (SIT), user acceptance testing (UAT), defect management and go-live readiness Driving business change, communications, training and transition into business as usual Managing programme plans, risks, issues, dependencies and budget oversight Requirements Proven delivery of complex housing IT implementations and large-scale data migrations Experience with NEC Housing, Microsoft Dynamics 365 or similar Housing Management Systems Strong understanding of landlord services including tenancy, rents, repairs, asset management and compliance Experience delivering SaaS or cloud-hosted solutions Strong governance knowledge including risk, issues and change control Confident stakeholder management across operational and technical teams Should your application be successful, you will be contacted shortly. The job title and description in this advertisement may differ from the client's official job description/contract. We appreciate your interest in this role. E Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry.
03/03/2026
Full time
Project Manager - Housing Management System Transformation Remote / Hybrid - Portsmouth (occasional onsite attendance required) Long-Term PAYE Contract Opportunity - Temporary PAYE £350.86 per day PAYE Approx. £42.34 per day holiday pay Total effective rate approx. £393.20 per day Workplace pension (auto enrolment applies) 32 hours per week (Monday to Thursday) Contract until 31 March 2028 Start date: 1 April 2026 We are supporting a large public sector housing organisation with the appointment of an experienced Project Manager to lead a major Housing Management System (HMS) transformation programme. This is a significant transformation initiative replacing multiple legacy housing systems with a single, modern, cloud-hosted Housing Management System. The new platform will support over 15,000 households and will play a key role in improving customer access, compliance, reporting capability and operational efficiency. The Role You will take full responsibility for the end-to-end delivery of the HMS implementation, from mobilisation through to go-live and post-implementation stabilisation. Key responsibilities include: Leading the full lifecycle HMS implementation and data migration Managing a multidisciplinary team including Project Coordinator, Data Lead, Business Analyst and Test Lead Acting as the key link between Housing, IT & Digital, Data, Finance, Procurement, Governance and external suppliers Overseeing data cleansing and migration from multiple legacy systems Managing integrations with repairs, finance, community safety and corporate systems Leading system integration testing (SIT), user acceptance testing (UAT), defect management and go-live readiness Driving business change, communications, training and transition into business as usual Managing programme plans, risks, issues, dependencies and budget oversight Requirements Proven delivery of complex housing IT implementations and large-scale data migrations Experience with NEC Housing, Microsoft Dynamics 365 or similar Housing Management Systems Strong understanding of landlord services including tenancy, rents, repairs, asset management and compliance Experience delivering SaaS or cloud-hosted solutions Strong governance knowledge including risk, issues and change control Confident stakeholder management across operational and technical teams Should your application be successful, you will be contacted shortly. The job title and description in this advertisement may differ from the client's official job description/contract. We appreciate your interest in this role. E Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry.
Adecco
Programme Manager (HE Sector)
Adecco
Programme Manager (HE Sector) Rate - 550 (A day) Location - Yorkshire (Hybrid) Duration - 6 Months (Initially) Ir35 - Inside (Must use an umbrella company) The Programme Manager will lead the planning, delivery, and evaluation of multiple strategic and operational projects across the Higher Education (HE) environment. They will ensure programmes are aligned with institutional priorities, regulatory frameworks, and academic governance standards. The role requires expert stakeholder management, experience working within complex university structures, and strong leadership across multidisciplinary teams. Key Responsibilities Programme & Project Leadership Lead end-to-end management of multiple concurrent projects within the HE sector, ensuring delivery to scope, budget, and timeline. Develop and maintain programme plans, risk logs, and governance structures in line with university regulations. Drive continuous improvement across academic, professional services, and student experience initiatives. Design and implement high-quality monitoring, evaluation, and reporting frameworks for programme performance. Stakeholder & Relationship Management Build strong relationships with senior academics, faculty leadership, professional services, and external partners. Lead programme boards, steering groups, and working groups, ensuring effective communication and decision-making. Support academic leads in the delivery of strategic educational initiatives, accreditation requirements, and curriculum development. Operational Excellence Ensure compliance with sector regulatory bodies (e.g., OfS, QAA, PSRBs) and contribute to audit and review processes. Champion effective project governance, documentation, and quality assurance processes across the institution. Oversee resource allocation, procurement, and contract management for programme-related activity. Team Leadership Line manage project officers/coordinators, providing coaching, professional development, and workload oversight. Foster a culture of collaboration, accountability, and innovation across programme teams. Essential Experience & Skills Extensive experience delivering complex programmes within the Higher Education sector (university, HE institution, or research environment). Demonstrable success managing multiple large-scale projects simultaneously. Strong understanding of academic governance, HE regulatory frameworks, and internal institutional processes. Highly effective communicator with the ability to influence stakeholders at all levels, including senior leadership and academic staff. Proficient in programme management methodologies (e.g., PRINCE2, Agile, MSP). Advanced skills in data analysis, reporting, and the use of project management systems (e.g., MS Project, SharePoint, JIRA). Experience leading teams and driving performance in a matrixed HE environment. Desirable Experience delivering digital transformation or student journey improvement projects. Professional project management qualification (e.g., PRINCE2 Practitioner, MSP, APM PMQ). Experience working with external agencies, funding bodies, or accrediting organisations.
23/02/2026
Contractor
Programme Manager (HE Sector) Rate - 550 (A day) Location - Yorkshire (Hybrid) Duration - 6 Months (Initially) Ir35 - Inside (Must use an umbrella company) The Programme Manager will lead the planning, delivery, and evaluation of multiple strategic and operational projects across the Higher Education (HE) environment. They will ensure programmes are aligned with institutional priorities, regulatory frameworks, and academic governance standards. The role requires expert stakeholder management, experience working within complex university structures, and strong leadership across multidisciplinary teams. Key Responsibilities Programme & Project Leadership Lead end-to-end management of multiple concurrent projects within the HE sector, ensuring delivery to scope, budget, and timeline. Develop and maintain programme plans, risk logs, and governance structures in line with university regulations. Drive continuous improvement across academic, professional services, and student experience initiatives. Design and implement high-quality monitoring, evaluation, and reporting frameworks for programme performance. Stakeholder & Relationship Management Build strong relationships with senior academics, faculty leadership, professional services, and external partners. Lead programme boards, steering groups, and working groups, ensuring effective communication and decision-making. Support academic leads in the delivery of strategic educational initiatives, accreditation requirements, and curriculum development. Operational Excellence Ensure compliance with sector regulatory bodies (e.g., OfS, QAA, PSRBs) and contribute to audit and review processes. Champion effective project governance, documentation, and quality assurance processes across the institution. Oversee resource allocation, procurement, and contract management for programme-related activity. Team Leadership Line manage project officers/coordinators, providing coaching, professional development, and workload oversight. Foster a culture of collaboration, accountability, and innovation across programme teams. Essential Experience & Skills Extensive experience delivering complex programmes within the Higher Education sector (university, HE institution, or research environment). Demonstrable success managing multiple large-scale projects simultaneously. Strong understanding of academic governance, HE regulatory frameworks, and internal institutional processes. Highly effective communicator with the ability to influence stakeholders at all levels, including senior leadership and academic staff. Proficient in programme management methodologies (e.g., PRINCE2, Agile, MSP). Advanced skills in data analysis, reporting, and the use of project management systems (e.g., MS Project, SharePoint, JIRA). Experience leading teams and driving performance in a matrixed HE environment. Desirable Experience delivering digital transformation or student journey improvement projects. Professional project management qualification (e.g., PRINCE2 Practitioner, MSP, APM PMQ). Experience working with external agencies, funding bodies, or accrediting organisations.
Experis
EA, Executive Administrator, Business Support Coordinator
Experis Teversham, Cambridgeshire
Business Support Assistant (EA / Administrative Support) Up to 30k + benefits 18 months contract part time 25 hours per week pro rata Location: Cambridge Employment Type: Full-Time About the Role We are seeking an enthusiastic, action-oriented, and highly organised Business Support Assistant to provide exceptional administrative and executive support to our team in Cambridge. This role supports managers and their teams across a busy, fast-paced environment. You will need strong interpersonal skills, sound judgement, and the ability to handle confidential information while managing multiple priorities with ease. Key Responsibilities Calendar Management Coordinate complex diaries across multiple time zones for managers and team members. Anticipate scheduling needs and resolve conflicts proactively. Travel & Expenses Arrange domestic and international travel. Manage expense submissions and tracking for senior staff. Event & Meeting Coordination Plan and deliver internal meetings, workshops, off-sites, social events, and staff celebrations. Responsibilities include: Booking venues and meeting rooms Managing invitations and RSVPs Coordinating catering Supporting agenda preparation Taking and distributing meeting minutes Following up on action items Preparing event and meeting materials Team Mailing Lists Maintain distribution lists and ensure timely updates for all teams. Visitor & Lecture Support Organise logistics for visitors, guest speakers, and lectures before, during, and after their arrival. Policy & Process Compliance Ensure adherence to administrative policies, processes, and compliance requirements. Cover Support Provide administrative cover and support for other team members as needed. Cross-Team and Cross-Site Collaboration Support the planning and delivery of wider business events across Cambridge. Work closely with administrative and support staff across sites to ensure consistent processes and a seamless experience. Skills & Competencies Proactive self-starter with the ability to anticipate needs and take ownership. Strong written and verbal communication skills. Ability to handle confidential information with professionalism and discretion. High attention to detail with excellent problem-solving abilities. Calm, organised, and focused under pressure. Approachable, collaborative, and solutions-oriented. Proficient in Microsoft Office (Word, Outlook, PowerPoint, Excel) and Microsoft Teams . Experience Minimum 1 year of experience in an administrative, executive assistant, business support, or customer service role within a dynamic, fast-paced environment.
20/02/2026
Contractor
Business Support Assistant (EA / Administrative Support) Up to 30k + benefits 18 months contract part time 25 hours per week pro rata Location: Cambridge Employment Type: Full-Time About the Role We are seeking an enthusiastic, action-oriented, and highly organised Business Support Assistant to provide exceptional administrative and executive support to our team in Cambridge. This role supports managers and their teams across a busy, fast-paced environment. You will need strong interpersonal skills, sound judgement, and the ability to handle confidential information while managing multiple priorities with ease. Key Responsibilities Calendar Management Coordinate complex diaries across multiple time zones for managers and team members. Anticipate scheduling needs and resolve conflicts proactively. Travel & Expenses Arrange domestic and international travel. Manage expense submissions and tracking for senior staff. Event & Meeting Coordination Plan and deliver internal meetings, workshops, off-sites, social events, and staff celebrations. Responsibilities include: Booking venues and meeting rooms Managing invitations and RSVPs Coordinating catering Supporting agenda preparation Taking and distributing meeting minutes Following up on action items Preparing event and meeting materials Team Mailing Lists Maintain distribution lists and ensure timely updates for all teams. Visitor & Lecture Support Organise logistics for visitors, guest speakers, and lectures before, during, and after their arrival. Policy & Process Compliance Ensure adherence to administrative policies, processes, and compliance requirements. Cover Support Provide administrative cover and support for other team members as needed. Cross-Team and Cross-Site Collaboration Support the planning and delivery of wider business events across Cambridge. Work closely with administrative and support staff across sites to ensure consistent processes and a seamless experience. Skills & Competencies Proactive self-starter with the ability to anticipate needs and take ownership. Strong written and verbal communication skills. Ability to handle confidential information with professionalism and discretion. High attention to detail with excellent problem-solving abilities. Calm, organised, and focused under pressure. Approachable, collaborative, and solutions-oriented. Proficient in Microsoft Office (Word, Outlook, PowerPoint, Excel) and Microsoft Teams . Experience Minimum 1 year of experience in an administrative, executive assistant, business support, or customer service role within a dynamic, fast-paced environment.
CRG TEC
Business Systems Analyst
CRG TEC Lancaster, Lancashire
Business Systems Analyst (Workflow & Automation) Lancaster (Hybrid) - 3 days office / 2 days home £30,000 £37,000 + 25 days off, biannual bonus, private health The opportunity You d be joining a well-established connectivity and managed services provider operating heavily within the public sector. The business has built a strong reputation for service delivery and continues to win new contracts as it grows. Because of that growth, the focus now is consistency. They want work handled the same way every time rather than relying on individual knowledge or memory. They ve invested in a workflow platform (Joget) and now need someone who can look at how support, projects and internal teams operate and design better ways for work to flow through the company. You ll be improving processes and shaping how the business operates day-to-day, with developers available to help implement anything technical. Day to day You ll sit between support, projects and management, improving how work moves around the business. Key parts of the role will include; designing ticket routing and escalation paths improving onboarding and project workflows removing repetitive manual steps working with teams to standardise how work is done helping teams follow clear processes keeping records organised so audits are straightforward The aim is simple: make day-to-day operations clear, consistent and easy to follow. Who we are looking for We re looking for someone who naturally brings structure and clarity to how work happens. Typical backgrounds could include; Service / Operations Analyst ITSM / PSA / Workflow system administrator Technical Project / Delivery Coordinator Business Systems or Automation Analyst Senior service desk engineer who became the go-to for process questions You don t need to be a developer, and deep compliance experience isn t required but exposure to workflow tools, automation platforms or audit processes would definitely help. Personality and collaboration matter here the role works across the whole business. The next steps If this sounds like you, or you d like to find out more about the opportunity, you ve got three options. Call Joe White at CRG TEC we re open about the role, the challenges and what success looks like Drop Joe a message on LinkedIn and he ll come back to you Send your CV to this advert and Joe will give you a call to discuss further (or let you know if it s not quite right
12/02/2026
Full time
Business Systems Analyst (Workflow & Automation) Lancaster (Hybrid) - 3 days office / 2 days home £30,000 £37,000 + 25 days off, biannual bonus, private health The opportunity You d be joining a well-established connectivity and managed services provider operating heavily within the public sector. The business has built a strong reputation for service delivery and continues to win new contracts as it grows. Because of that growth, the focus now is consistency. They want work handled the same way every time rather than relying on individual knowledge or memory. They ve invested in a workflow platform (Joget) and now need someone who can look at how support, projects and internal teams operate and design better ways for work to flow through the company. You ll be improving processes and shaping how the business operates day-to-day, with developers available to help implement anything technical. Day to day You ll sit between support, projects and management, improving how work moves around the business. Key parts of the role will include; designing ticket routing and escalation paths improving onboarding and project workflows removing repetitive manual steps working with teams to standardise how work is done helping teams follow clear processes keeping records organised so audits are straightforward The aim is simple: make day-to-day operations clear, consistent and easy to follow. Who we are looking for We re looking for someone who naturally brings structure and clarity to how work happens. Typical backgrounds could include; Service / Operations Analyst ITSM / PSA / Workflow system administrator Technical Project / Delivery Coordinator Business Systems or Automation Analyst Senior service desk engineer who became the go-to for process questions You don t need to be a developer, and deep compliance experience isn t required but exposure to workflow tools, automation platforms or audit processes would definitely help. Personality and collaboration matter here the role works across the whole business. The next steps If this sounds like you, or you d like to find out more about the opportunity, you ve got three options. Call Joe White at CRG TEC we re open about the role, the challenges and what success looks like Drop Joe a message on LinkedIn and he ll come back to you Send your CV to this advert and Joe will give you a call to discuss further (or let you know if it s not quite right
Infinity Resource Solutions
Senior Fire and Security Engineer
Infinity Resource Solutions City, Leeds
Senior Fire and Security Engineer Leeds 38k- 45k plus package My client are a growing Fire & Security business operating across the UK and Europe, with offices in London and its HQ situated in Exeter, they deliver fire and security solutions for some of the most well-recognised brands locally and nationally. They are on the look-out for a talented, multi-disciplined, Fire & Security Engineering Supervisor with strong technical expertise in the industry to enable their continued delivery of technical excellence, situated within the North and ideally within easy reach of major cities such as Leeds, York, and Manchester. The role: The Regional Lead Engineer will be a font of knowledge and experience, delivering technical expertise onsite to our clients as well as overseeing engineers within the team. You will work alongside the Engineering Coordinator to ensure the day to day workload of the engineers is appropriately managed and put your practical skills to use in the field, delivering world-class service levels to their valued clients ensuring that the work is completed to a high standard and ensuring complete customer satisfaction. You Duties will include but are not limited to: Day to day supervision of engineers and subcontractors within the team. Engineer audits Health & Safety oversight including risk assessments and safety inspections Technical surveys Installing & maintaining fire & security systems in line with current standards and customer requirements, especially when a high knowledge level is needed for a tricky fault or commissioning a complex system. Responding to service calls on all types of fire and security systems in support of the team when needed Participate in an out-of-hours rota for service provisionMeeting attendance times and other KPIs and SLAs as required Delivering first-class service levels to our customers Work with the wider team within the business including the Coordinators and Management team to ensure that all jobs are covered and to ensure stock levels are maintained Attend and/or deliver training sessions and Engineering team meetings as required. About you They are looking for someone who has the drive and enthusiasm to provide an outstanding service to our customers every day. Our ideal candidate has: Experience as a senior level multi-disciplined engineer with a good all-round knowledge of Fire and Security Systems including CCTV, intruder alarms, networked access control systems and all types of fire alarms. Strong knowledge of networks, their infrastructure and their configuration. Fire extinguisher experience is beneficial. Emergency lighting experience is beneficial. Fibre experience is beneficial Supervisory experience is beneficial Experience of automated gates, barriers and shutters is a bonus Must be IT literate and familiar with Microsoft Windows Experience of front line customer service will be preferential A full UK Driving Licence You have to be flexible to travel and be part of an on call rota. What they offer As part of my clients team you will have access to some great benefits including: Competitive basic salary of 38,000 - 45,000 per annum with the opportunity for professional development and future promotion. Company Vehicle & Fuel Card Company Tablet/Laptop and Mobile Phone 37.5 Hour Working Week Standby Payments for on call support Pension Scheme Health Care Scheme Development and progression opportunities Additional Info Due to the nature of the Fire & Security industry, if successful, you will need to complete a number of background checks. Any employment offer will be subject to successful completion of these background checks. Job Types: Full-time, Permanent Salary: 38,000.00- 45,000.00 per year Benefits: Company car Company events Company pension Education: GCSE or equivalent (preferred) Experience: Fire & Security: 4 years (preferred) Work Location: In person If this sounds like you please send George your cv.
08/02/2026
Full time
Senior Fire and Security Engineer Leeds 38k- 45k plus package My client are a growing Fire & Security business operating across the UK and Europe, with offices in London and its HQ situated in Exeter, they deliver fire and security solutions for some of the most well-recognised brands locally and nationally. They are on the look-out for a talented, multi-disciplined, Fire & Security Engineering Supervisor with strong technical expertise in the industry to enable their continued delivery of technical excellence, situated within the North and ideally within easy reach of major cities such as Leeds, York, and Manchester. The role: The Regional Lead Engineer will be a font of knowledge and experience, delivering technical expertise onsite to our clients as well as overseeing engineers within the team. You will work alongside the Engineering Coordinator to ensure the day to day workload of the engineers is appropriately managed and put your practical skills to use in the field, delivering world-class service levels to their valued clients ensuring that the work is completed to a high standard and ensuring complete customer satisfaction. You Duties will include but are not limited to: Day to day supervision of engineers and subcontractors within the team. Engineer audits Health & Safety oversight including risk assessments and safety inspections Technical surveys Installing & maintaining fire & security systems in line with current standards and customer requirements, especially when a high knowledge level is needed for a tricky fault or commissioning a complex system. Responding to service calls on all types of fire and security systems in support of the team when needed Participate in an out-of-hours rota for service provisionMeeting attendance times and other KPIs and SLAs as required Delivering first-class service levels to our customers Work with the wider team within the business including the Coordinators and Management team to ensure that all jobs are covered and to ensure stock levels are maintained Attend and/or deliver training sessions and Engineering team meetings as required. About you They are looking for someone who has the drive and enthusiasm to provide an outstanding service to our customers every day. Our ideal candidate has: Experience as a senior level multi-disciplined engineer with a good all-round knowledge of Fire and Security Systems including CCTV, intruder alarms, networked access control systems and all types of fire alarms. Strong knowledge of networks, their infrastructure and their configuration. Fire extinguisher experience is beneficial. Emergency lighting experience is beneficial. Fibre experience is beneficial Supervisory experience is beneficial Experience of automated gates, barriers and shutters is a bonus Must be IT literate and familiar with Microsoft Windows Experience of front line customer service will be preferential A full UK Driving Licence You have to be flexible to travel and be part of an on call rota. What they offer As part of my clients team you will have access to some great benefits including: Competitive basic salary of 38,000 - 45,000 per annum with the opportunity for professional development and future promotion. Company Vehicle & Fuel Card Company Tablet/Laptop and Mobile Phone 37.5 Hour Working Week Standby Payments for on call support Pension Scheme Health Care Scheme Development and progression opportunities Additional Info Due to the nature of the Fire & Security industry, if successful, you will need to complete a number of background checks. Any employment offer will be subject to successful completion of these background checks. Job Types: Full-time, Permanent Salary: 38,000.00- 45,000.00 per year Benefits: Company car Company events Company pension Education: GCSE or equivalent (preferred) Experience: Fire & Security: 4 years (preferred) Work Location: In person If this sounds like you please send George your cv.
ERP Support Analyst
STATS Group Kintore, Aberdeenshire
To P rovide first-line support for our global ERP systems, currently Microsoft Dynamics AX 2012, transitioning to D365 Finance & Operations. This role will be responsible for troubleshooting, user support, system monitoring, and assisting with the transition to D365. The ideal candidate will have experience in ERP application support, working with business users across multiple regions, and ensuring smooth system operation in areas such as finance, procurement, inventory, projects, and manufacturing. Directly Reports To IT Project Delivery Coordinator Internal relationships ERP Users & D365 Project Team Members Directly supervises None Main Responsibilities Deliver first-line support for AX 2012 and D365 F&O across various regions, including the UK, US, Canada, Australia, the Middle East, and Qatar. Diagnose and resolve system issues promptly to support end-users effectively. Escalate more complex problems to second-line and third-line support required. Contribute to user training and documentation on common issues and best practices. Assist with ERP upgrades, patches, and system testing during the D365 implementation. Collaborate with finance, procurement, inventory, and project teams to maintain efficient ERP processes. Monitor system performance and report critical issues proactively. Work in concert with IT and business teams to promote process improvements. Individual Quality and Safety Responsibilities To comply with STATS and Client quality, safety and environmental management systems and procedures at all times. Ensure all accidents / incidents / near misses / hazards are immediately reported and relevant paperwork is complete. Internal Training Requirements Environmental Awareness STATS Internal Courses - Basic Level Experience supporting Microsoft Dynamics AX2012 or D365 F&O (essential) Upgrading of finance, procurement, inventory, or manufacturing within an ERP system. Strong troubleshooting skills and ability to document and resolve support tickets Ability to communicate technical issues to non-technical users Experience with SQL, Power BI, or SSRS Qualifications Degree in information systems, business management or other relevant discipline preferable. SQL and Microsoft SSRS. Experience in supporting Tier 1 ERP system (e.g. SAP, Oracle, AX) Personal Qualities Strong knowledge of system and software quality assurance best practices and methodologies. Strong customer-service orientation. Excellent written, oral, and interpersonal communication skills. Ability to communicate ideas in both technical and user-friendly language. Ability to conduct research into application issues and products. Highly self-motivated and directed, with keen attention to detail. Able to prioritise and execute tasks in a high-pressure environment. Experience working in a team-oriented, collaborative environment. Knowledge of applicable data privacy practices and laws. Terms of purchase STATS is an equal opportunity employer, committed to creating an inclusive and diverse environment for all employees, allowing us to deliver our company objectives together. Applicants are encouraged to apply even if they do not meet all of the listed qualifications or experience. We recognise that relevant experience and potential can take many forms, and we value a diversity of backgrounds and perspectives. If you are enthusiastic about the role and believe you could contribute meaningfully, we welcome your application. Where STATS Group Terms of Sale are referenced from and including the 10th July 2025: Download PDF Where STATS Group Terms of Sale are referenced prior to the 10th July 2025: Download PDF For Purchase Orders issued from and including the 10th July 2025: Download PDF For Purchase Orders issued prior to the 10th July 2025: Download PDF
05/02/2026
Full time
To P rovide first-line support for our global ERP systems, currently Microsoft Dynamics AX 2012, transitioning to D365 Finance & Operations. This role will be responsible for troubleshooting, user support, system monitoring, and assisting with the transition to D365. The ideal candidate will have experience in ERP application support, working with business users across multiple regions, and ensuring smooth system operation in areas such as finance, procurement, inventory, projects, and manufacturing. Directly Reports To IT Project Delivery Coordinator Internal relationships ERP Users & D365 Project Team Members Directly supervises None Main Responsibilities Deliver first-line support for AX 2012 and D365 F&O across various regions, including the UK, US, Canada, Australia, the Middle East, and Qatar. Diagnose and resolve system issues promptly to support end-users effectively. Escalate more complex problems to second-line and third-line support required. Contribute to user training and documentation on common issues and best practices. Assist with ERP upgrades, patches, and system testing during the D365 implementation. Collaborate with finance, procurement, inventory, and project teams to maintain efficient ERP processes. Monitor system performance and report critical issues proactively. Work in concert with IT and business teams to promote process improvements. Individual Quality and Safety Responsibilities To comply with STATS and Client quality, safety and environmental management systems and procedures at all times. Ensure all accidents / incidents / near misses / hazards are immediately reported and relevant paperwork is complete. Internal Training Requirements Environmental Awareness STATS Internal Courses - Basic Level Experience supporting Microsoft Dynamics AX2012 or D365 F&O (essential) Upgrading of finance, procurement, inventory, or manufacturing within an ERP system. Strong troubleshooting skills and ability to document and resolve support tickets Ability to communicate technical issues to non-technical users Experience with SQL, Power BI, or SSRS Qualifications Degree in information systems, business management or other relevant discipline preferable. SQL and Microsoft SSRS. Experience in supporting Tier 1 ERP system (e.g. SAP, Oracle, AX) Personal Qualities Strong knowledge of system and software quality assurance best practices and methodologies. Strong customer-service orientation. Excellent written, oral, and interpersonal communication skills. Ability to communicate ideas in both technical and user-friendly language. Ability to conduct research into application issues and products. Highly self-motivated and directed, with keen attention to detail. Able to prioritise and execute tasks in a high-pressure environment. Experience working in a team-oriented, collaborative environment. Knowledge of applicable data privacy practices and laws. Terms of purchase STATS is an equal opportunity employer, committed to creating an inclusive and diverse environment for all employees, allowing us to deliver our company objectives together. Applicants are encouraged to apply even if they do not meet all of the listed qualifications or experience. We recognise that relevant experience and potential can take many forms, and we value a diversity of backgrounds and perspectives. If you are enthusiastic about the role and believe you could contribute meaningfully, we welcome your application. Where STATS Group Terms of Sale are referenced from and including the 10th July 2025: Download PDF Where STATS Group Terms of Sale are referenced prior to the 10th July 2025: Download PDF For Purchase Orders issued from and including the 10th July 2025: Download PDF For Purchase Orders issued prior to the 10th July 2025: Download PDF
Searchability
Project Coordinator
Searchability Fareham, Hampshire
Project Coordinator Exciting opportunity for an organised and detail-oriented Project Coordinator to join a growing technology organisation delivering server, storage, network, wireless and security projects to clients across education and commercial sectors. Full-time, permanent role based in the UK with hybrid working options and competitive salary depending on experience. Immediate start available - candidates with proven project coordination experience and strong IT/communication skills are highly encouraged to apply. To apply, please email Who are the client? Our client is a trusted UK-based IT solutions provider with a strong track record in delivering complex infrastructure projects across education and commercial environments. They pride themselves on providing outstanding service and long-term value to their clients, while fostering a supportive and collaborative culture for their employees. What will you be doing? As a Project Coordinator, you'll play a key role in managing multiple IT infrastructure projects from inception to completion. You will liaise with clients, internal teams, and third parties to ensure projects are delivered on time, within scope, and to the highest standards. You'll also support onboarding, project documentation, reporting, and resource scheduling. Key responsibilities include: Coordinating and managing multiple projects through full lifecycle Communicating with clients, internal teams, and third parties to ensure smooth delivery Arranging and scheduling resources for project tasks Supporting onboarding of new clients and ensuring project systems are up to date Maintaining project documentation and producing KPI reports on project delivery Ensuring compliance with company, Health & Safety, and quality procedures What will you need? Proven experience in a project coordination or similar role Exceptional organisational and planning skills Excellent customer service and communication skills (phone and face-to-face) Strong knowledge of Microsoft Office and competent IT skills Attention to detail and ability to work under pressure Flexible, proactive, and professional approach to work Full UK driving licence What would be desirable? Experience working in the IT sector or technology-related projects Compliance Eligibility to work in the UK and ability to pass Right to Work checks Willingness to undergo an Enhanced DBS check (essential due to client sectors) Commitment to safeguarding and protecting the welfare of children and young people (for education sector projects) To Apply Please apply through this advert or send your CV directly to . By applying, you consent to your application being processed and submitted for this vacancy only. KEY SKILLS - Project Coordination, IT Projects, Resource Scheduling, Client Engagement, Communication, Documentation, KPI Reporting, Microsoft Office, Organisation, Education Sector, Commercial IT Projects, Compliance, Enhanced DBS
06/10/2025
Full time
Project Coordinator Exciting opportunity for an organised and detail-oriented Project Coordinator to join a growing technology organisation delivering server, storage, network, wireless and security projects to clients across education and commercial sectors. Full-time, permanent role based in the UK with hybrid working options and competitive salary depending on experience. Immediate start available - candidates with proven project coordination experience and strong IT/communication skills are highly encouraged to apply. To apply, please email Who are the client? Our client is a trusted UK-based IT solutions provider with a strong track record in delivering complex infrastructure projects across education and commercial environments. They pride themselves on providing outstanding service and long-term value to their clients, while fostering a supportive and collaborative culture for their employees. What will you be doing? As a Project Coordinator, you'll play a key role in managing multiple IT infrastructure projects from inception to completion. You will liaise with clients, internal teams, and third parties to ensure projects are delivered on time, within scope, and to the highest standards. You'll also support onboarding, project documentation, reporting, and resource scheduling. Key responsibilities include: Coordinating and managing multiple projects through full lifecycle Communicating with clients, internal teams, and third parties to ensure smooth delivery Arranging and scheduling resources for project tasks Supporting onboarding of new clients and ensuring project systems are up to date Maintaining project documentation and producing KPI reports on project delivery Ensuring compliance with company, Health & Safety, and quality procedures What will you need? Proven experience in a project coordination or similar role Exceptional organisational and planning skills Excellent customer service and communication skills (phone and face-to-face) Strong knowledge of Microsoft Office and competent IT skills Attention to detail and ability to work under pressure Flexible, proactive, and professional approach to work Full UK driving licence What would be desirable? Experience working in the IT sector or technology-related projects Compliance Eligibility to work in the UK and ability to pass Right to Work checks Willingness to undergo an Enhanced DBS check (essential due to client sectors) Commitment to safeguarding and protecting the welfare of children and young people (for education sector projects) To Apply Please apply through this advert or send your CV directly to . By applying, you consent to your application being processed and submitted for this vacancy only. KEY SKILLS - Project Coordination, IT Projects, Resource Scheduling, Client Engagement, Communication, Documentation, KPI Reporting, Microsoft Office, Organisation, Education Sector, Commercial IT Projects, Compliance, Enhanced DBS
Akkodis
3rd Line Support Engineer - MDM
Akkodis Hatfield, Hertfordshire
3rd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 3rd Line Support Engineer you will be working closely with the Build Project Coordinator, you will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong coordination skills, managing incident queues and SLA's, deep technical knowledge of mobile automation tools, and a commitment to delivering secure, standardised, and high-quality end-to-end mobile services. The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 3rd line support or senior mobile endpoint engineering role. Modern Device Management using Workspace ONE to manage a large mobile customer estate Workspace ONE Unified Endpoint Manager Apple Business Manager JAMF ZTNA (Zero Trust Network Access) Entra ID M365 Android Enterprise Manager Samsun KNOX Certificate creation and management Creation and management of user\device policies. Using smart groups to control devices in a customer estate iOS and Android mobile operating systems experience (installation and configuration) Mobile Device Management through Organisation Groups Device onboarding\offboarding If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/10/2025
Full time
3rd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 3rd Line Support Engineer you will be working closely with the Build Project Coordinator, you will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong coordination skills, managing incident queues and SLA's, deep technical knowledge of mobile automation tools, and a commitment to delivering secure, standardised, and high-quality end-to-end mobile services. The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 3rd line support or senior mobile endpoint engineering role. Modern Device Management using Workspace ONE to manage a large mobile customer estate Workspace ONE Unified Endpoint Manager Apple Business Manager JAMF ZTNA (Zero Trust Network Access) Entra ID M365 Android Enterprise Manager Samsun KNOX Certificate creation and management Creation and management of user\device policies. Using smart groups to control devices in a customer estate iOS and Android mobile operating systems experience (installation and configuration) Mobile Device Management through Organisation Groups Device onboarding\offboarding If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Source4 Personnel Solutions
PMO Team leader
Source4 Personnel Solutions Reading, Berkshire
Our client is seeking a highly organized and strategic PMO Team Lead to join their team. This is a fantastic opportunity for an experienced project professional to lead a busy PMO, oversee the delivery of engineering projects, and drive best practice in project governance, reporting, and resource management. As PMO Team Lead, you'll manage and mentor a team of project managers and coordinators while working closely with the Director of Service Delivery to ensure successful outcomes across multiple projects. This role is key to maintaining high-quality delivery standards and supporting continuous improvement across the organization. PMO Team Lead Location: Twyford, Berkshire Salary: £45,000 - £49,000 per annum What you'll be doing: Leading and developing the PMO team, providing guidance, mentorship, and performance management Overseeing the planning, execution, and delivery of strategic engineering projects Ensuring projects run on time, within scope, and to budget Managing resource allocation to optimize efficiency across the portfolio Supporting change management and communication strategies during project rollouts Implementing and maintaining project management standards, tools, and methodologies Monitoring project performance and reporting regularly to the Senior Leadership Team Identifying and mitigating project risks and issues Driving continuous improvement through project reviews and lessons learned Collaborating with cross-functional teams to ensure strong stakeholder engagement What the client is looking for: Proven experience leading PMO teams or managing multiple projects simultaneously Strong knowledge of project management methodologies and tools (certifications such as PMP, PRINCE2, or PMI-ACP are advantageous but not essential) Background in IT engineering projects (e.g., networking, CCTV, retail intelligence) is highly desirable Strategic thinker with a passion for operational excellence and continuous improvement Skilled in change management and organizational transformation Excellent communication and stakeholder management skills Self-motivated, results-driven, and solutions-focused team player Knowledge of ServiceNow would be beneficial but not essential Why apply? This is a key role with the opportunity to make a real impact in shaping the project delivery function and supporting the success of engineering projects. You'll be joining a collaborative, customer-focused environment that values innovation, quality, and continuous development. Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
03/10/2025
Full time
Our client is seeking a highly organized and strategic PMO Team Lead to join their team. This is a fantastic opportunity for an experienced project professional to lead a busy PMO, oversee the delivery of engineering projects, and drive best practice in project governance, reporting, and resource management. As PMO Team Lead, you'll manage and mentor a team of project managers and coordinators while working closely with the Director of Service Delivery to ensure successful outcomes across multiple projects. This role is key to maintaining high-quality delivery standards and supporting continuous improvement across the organization. PMO Team Lead Location: Twyford, Berkshire Salary: £45,000 - £49,000 per annum What you'll be doing: Leading and developing the PMO team, providing guidance, mentorship, and performance management Overseeing the planning, execution, and delivery of strategic engineering projects Ensuring projects run on time, within scope, and to budget Managing resource allocation to optimize efficiency across the portfolio Supporting change management and communication strategies during project rollouts Implementing and maintaining project management standards, tools, and methodologies Monitoring project performance and reporting regularly to the Senior Leadership Team Identifying and mitigating project risks and issues Driving continuous improvement through project reviews and lessons learned Collaborating with cross-functional teams to ensure strong stakeholder engagement What the client is looking for: Proven experience leading PMO teams or managing multiple projects simultaneously Strong knowledge of project management methodologies and tools (certifications such as PMP, PRINCE2, or PMI-ACP are advantageous but not essential) Background in IT engineering projects (e.g., networking, CCTV, retail intelligence) is highly desirable Strategic thinker with a passion for operational excellence and continuous improvement Skilled in change management and organizational transformation Excellent communication and stakeholder management skills Self-motivated, results-driven, and solutions-focused team player Knowledge of ServiceNow would be beneficial but not essential Why apply? This is a key role with the opportunity to make a real impact in shaping the project delivery function and supporting the success of engineering projects. You'll be joining a collaborative, customer-focused environment that values innovation, quality, and continuous development. Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Hendron Pearce Ltd
Service Delivery Coordinator
Hendron Pearce Ltd Bury St. Edmunds, Suffolk
Service Delivery Coordinator Our client is a leading UK wide IT Solutions Provider who were established with a mission to provide market leading IT hardware maintenance services to large retail, hospitality and public sector businesses in the UK. They have built strong partnerships throughout the industry and have created a services portfolio that allows their partners to offer best of breed services to their clients. Due to exciting growth they are now seeking a Service Delivery Coordinator to join their friendly and supportive team. About the Role We're looking for a highly organised and detail-driven Service Delivery Coordinator to support our engineering and service delivery teams. In this pivotal role, you'll manage scheduling, coordinate resources, and ensure smooth communication between clients and internal teams. If you thrive in a fast-paced environment and enjoy keeping operations running like clockwork, this could be the perfect fit. Key Responsibilities Schedule and coordinate work assignments with engineers Manage and track parts inventory Maintain and update the job management system Support monthly client account reconciliations Communicate professionally with clients to ensure service excellence Provide administrative support to Service Delivery Managers Arrange travel and accommodation for engineers when required Experience & Skills Previous experience in administration or scheduling roles Strong proficiency in IT systems and MS365 (Word, Excel, Outlook) Excellent organisational and administration skills High accuracy in data entry and typing Familiarity with office-based administrative tasks Professional phone manner and strong communication skills Why Join Us? This is an exciting opportunity for someone who enjoys structure, thrives on multitasking, and takes pride in delivering exceptional support. As a Service Delivery Coordinator, you'll play a key role in ensuring our engineering operations run smoothly and efficiently. If you're ready to bring your skills to a team that values precision and collaboration, we'd love to hear from you. Job Type: Full-time Location: On-site (Free parking available) Additional Pay: Bonus scheme
03/10/2025
Full time
Service Delivery Coordinator Our client is a leading UK wide IT Solutions Provider who were established with a mission to provide market leading IT hardware maintenance services to large retail, hospitality and public sector businesses in the UK. They have built strong partnerships throughout the industry and have created a services portfolio that allows their partners to offer best of breed services to their clients. Due to exciting growth they are now seeking a Service Delivery Coordinator to join their friendly and supportive team. About the Role We're looking for a highly organised and detail-driven Service Delivery Coordinator to support our engineering and service delivery teams. In this pivotal role, you'll manage scheduling, coordinate resources, and ensure smooth communication between clients and internal teams. If you thrive in a fast-paced environment and enjoy keeping operations running like clockwork, this could be the perfect fit. Key Responsibilities Schedule and coordinate work assignments with engineers Manage and track parts inventory Maintain and update the job management system Support monthly client account reconciliations Communicate professionally with clients to ensure service excellence Provide administrative support to Service Delivery Managers Arrange travel and accommodation for engineers when required Experience & Skills Previous experience in administration or scheduling roles Strong proficiency in IT systems and MS365 (Word, Excel, Outlook) Excellent organisational and administration skills High accuracy in data entry and typing Familiarity with office-based administrative tasks Professional phone manner and strong communication skills Why Join Us? This is an exciting opportunity for someone who enjoys structure, thrives on multitasking, and takes pride in delivering exceptional support. As a Service Delivery Coordinator, you'll play a key role in ensuring our engineering operations run smoothly and efficiently. If you're ready to bring your skills to a team that values precision and collaboration, we'd love to hear from you. Job Type: Full-time Location: On-site (Free parking available) Additional Pay: Bonus scheme
Pro Search
Fibre splicer
Pro Search Coatbridge, Lanarkshire
Fibre Splicer (BT Openreach Experience required) Fibre Splicer Job Overview We are seeking a skilled and experienced Fibre Splicer with a strong background working on the BT Openreach network. The successful candidate will be responsible for the installation, jointing, testing, and maintenance of fibre optic cabling in line with Openreach PIA standards. You will play a key role in ensuring high-quality, efficient fibre builds and service delivery across various FTTP projects. Fibre Splicer Key Responsibilities • Perform fibre optic splicing, termination, and testing on FTTP and backhaul networks. • Work on BT Openreach infrastructure, including pole and underground work (PIA). • Read and interpret splicing diagrams, plans, and BT network schematics. • Conduct testing using OTDR, ILM, and power meters to verify fibre integrity and performance. • Troubleshoot and resolve fibre faults within SLA timeframes. • Ensure all work is carried out safely and in compliance with BT Openreach standards and health & safety regulations. • Liaise with site managers, engineers, and Openreach coordinators to ensure project deadlines are met. • Carry out site surveys and risk assessments prior to work commencement. Fibre Splicer essential requirements • Full UK driving licence 2 years minimum (clean). • Openreach accreditations (SA001, SA002, N23, N27, NRSWA, etc.)
03/10/2025
Full time
Fibre Splicer (BT Openreach Experience required) Fibre Splicer Job Overview We are seeking a skilled and experienced Fibre Splicer with a strong background working on the BT Openreach network. The successful candidate will be responsible for the installation, jointing, testing, and maintenance of fibre optic cabling in line with Openreach PIA standards. You will play a key role in ensuring high-quality, efficient fibre builds and service delivery across various FTTP projects. Fibre Splicer Key Responsibilities • Perform fibre optic splicing, termination, and testing on FTTP and backhaul networks. • Work on BT Openreach infrastructure, including pole and underground work (PIA). • Read and interpret splicing diagrams, plans, and BT network schematics. • Conduct testing using OTDR, ILM, and power meters to verify fibre integrity and performance. • Troubleshoot and resolve fibre faults within SLA timeframes. • Ensure all work is carried out safely and in compliance with BT Openreach standards and health & safety regulations. • Liaise with site managers, engineers, and Openreach coordinators to ensure project deadlines are met. • Carry out site surveys and risk assessments prior to work commencement. Fibre Splicer essential requirements • Full UK driving licence 2 years minimum (clean). • Openreach accreditations (SA001, SA002, N23, N27, NRSWA, etc.)
Optima Recruitment
Technical Support Engineer
Optima Recruitment Fetcham, Surrey
Technical Support Coordinator This is a fantastic opportunity to join a very well established, growing Company who are an excellent Company to work for. They are excellent at providing training and helping their employees to enhance their skillset. Based in Leatherhead £26,000 £28,000 salary (DOE) Monday Friday, 8:30am 5:30pm Benefits: 23 days holiday + bank holidays Pension Training provided Birthday off Free car parking Job Description: Working as part of a highly successful technical team your role will be as follows To Ensure prompt, efficient responses to customer technical enquiries, either directly or via team members. Accurately log all technical call enquiries in Hubspot. Respond to initial customer enquiries and prepare accurate, timely quotations. Follow up on quotations and address customer queries. Enter service orders into Sage upon receipt of purchase orders. Process Engineer service reports through to final invoicing. Resolve invoice or payment disputes in collaboration with credit control. Review and file Engineers site reports in SharePoint job folders. Liaise with purchasing to check spare parts availability. Regularly review and update Work Instructions to maintain accuracy and relevance. Offer constructive and supportive feedback to improve processes and teamwork. Person Specification: Familiarity with on-site technical procedures and service delivery processes. Understanding of the full-service order workflow from initial enquiry to final payment. Proficient in using Sage and SharePoint for service order processing and documentation. Awareness of individual Engineers skills and capabilities to allocate tasks effectively. Strong time management and organisational abilities. Good working knowledge of Microsoft Office, Hubspot, and Sage. Flexible and adaptable to perform duties beyond the defined role when required. Able to apply experience to new or unfamiliar technical and operational challenges, delivering practical solutions. Willing and able to cover for colleagues during absences or holidays. Strong problem-solving skills. Confident in promoting products and services during calls or service visits. Excellent communication skills, both written and verbal. Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer .
01/10/2025
Full time
Technical Support Coordinator This is a fantastic opportunity to join a very well established, growing Company who are an excellent Company to work for. They are excellent at providing training and helping their employees to enhance their skillset. Based in Leatherhead £26,000 £28,000 salary (DOE) Monday Friday, 8:30am 5:30pm Benefits: 23 days holiday + bank holidays Pension Training provided Birthday off Free car parking Job Description: Working as part of a highly successful technical team your role will be as follows To Ensure prompt, efficient responses to customer technical enquiries, either directly or via team members. Accurately log all technical call enquiries in Hubspot. Respond to initial customer enquiries and prepare accurate, timely quotations. Follow up on quotations and address customer queries. Enter service orders into Sage upon receipt of purchase orders. Process Engineer service reports through to final invoicing. Resolve invoice or payment disputes in collaboration with credit control. Review and file Engineers site reports in SharePoint job folders. Liaise with purchasing to check spare parts availability. Regularly review and update Work Instructions to maintain accuracy and relevance. Offer constructive and supportive feedback to improve processes and teamwork. Person Specification: Familiarity with on-site technical procedures and service delivery processes. Understanding of the full-service order workflow from initial enquiry to final payment. Proficient in using Sage and SharePoint for service order processing and documentation. Awareness of individual Engineers skills and capabilities to allocate tasks effectively. Strong time management and organisational abilities. Good working knowledge of Microsoft Office, Hubspot, and Sage. Flexible and adaptable to perform duties beyond the defined role when required. Able to apply experience to new or unfamiliar technical and operational challenges, delivering practical solutions. Willing and able to cover for colleagues during absences or holidays. Strong problem-solving skills. Confident in promoting products and services during calls or service visits. Excellent communication skills, both written and verbal. Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer .
Tailor Made Technologies
IT Technical Consultant
Tailor Made Technologies Fareham, Hampshire
IT Technical Consultant Overview of the Role We're on the lookout for an IT Technical Consultant who loves solving problems and turning ideas into real-world solutions. At TMT, you'll work closely with our customers, sales teams, and Project Coordinators to design IT solutions that are smart, secure, and built to last. You'll be there from the very start listening to what our clients need, shaping ideas, and making sure our projects not only work on paper but work brilliantly in practice. It's a role where your technical know-how meets people skills, and where you'll see the impact of your work first-hand. If you're curious, collaborative, and enjoy making technology work for people, we'd love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT purchasing scheme. Company pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers' strategic goals - our in-house teams tailor our services to suit every client's unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our IT Technical Consultant: Engage directly with customers to understand their IT challenges, goals, and requirements. Work alongside Account Managers and New Business Consultants to propose tailored solutions. Design technically feasible, scalable, and cost-effective IT solutions aligned with client expectations and budgets. Produce detailed technical scopes of work for implementation by the Projects Team. Collaborate with technical teams to ensure clarity and alignment between design and delivery. Serve as a trusted Technical Advisor to both internal and external teams. Your Previous Experience: Experienced IT Project Engineer looking to break into a consultancy role or experience in a technical consultancy or solution design role within an MSP or similar environment. A strong communicator with the ability to present and explain technical concepts to non-technical stakeholders. A customer-centric mindset with the ability to build trust and influence decisions. Excellent proven problem solving and solution building capabilities. Ability to balance technical depth with commercial awareness and budget considerations. Essential Technical Skills While TMT is primarily a Microsoft-centric business, we partner with a wide range of vendors to meet diverse client needs. You should be familiar and comfortable working with: Microsoft Azure Windows Server (Various Versions) Microsoft 365 Suite (Exchange Online, SharePoint, Intune, Purview, Teams, etc.) Email Security: Mimecast or similar Web Security: ForcePoint, DNSFilter Wi-Fi Solutions: Meraki, UniFi Networking & Switching: Aruba Firewalls: WatchGuard, Meraki, SonicWALL Storage Solutions (SANs): HPE MSA, Nimble, NetApp Advantageous Skills: Microsoft Certified: Azure Solutions Architect / M365 Enterprise Administrator Network or Security certifications (e.g. CompTIA Network+, Cisco CCNA, WatchGuard/Meraki certifications) ITIL or PRINCE2 Foundation
01/09/2025
Full time
IT Technical Consultant Overview of the Role We're on the lookout for an IT Technical Consultant who loves solving problems and turning ideas into real-world solutions. At TMT, you'll work closely with our customers, sales teams, and Project Coordinators to design IT solutions that are smart, secure, and built to last. You'll be there from the very start listening to what our clients need, shaping ideas, and making sure our projects not only work on paper but work brilliantly in practice. It's a role where your technical know-how meets people skills, and where you'll see the impact of your work first-hand. If you're curious, collaborative, and enjoy making technology work for people, we'd love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT purchasing scheme. Company pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers' strategic goals - our in-house teams tailor our services to suit every client's unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our IT Technical Consultant: Engage directly with customers to understand their IT challenges, goals, and requirements. Work alongside Account Managers and New Business Consultants to propose tailored solutions. Design technically feasible, scalable, and cost-effective IT solutions aligned with client expectations and budgets. Produce detailed technical scopes of work for implementation by the Projects Team. Collaborate with technical teams to ensure clarity and alignment between design and delivery. Serve as a trusted Technical Advisor to both internal and external teams. Your Previous Experience: Experienced IT Project Engineer looking to break into a consultancy role or experience in a technical consultancy or solution design role within an MSP or similar environment. A strong communicator with the ability to present and explain technical concepts to non-technical stakeholders. A customer-centric mindset with the ability to build trust and influence decisions. Excellent proven problem solving and solution building capabilities. Ability to balance technical depth with commercial awareness and budget considerations. Essential Technical Skills While TMT is primarily a Microsoft-centric business, we partner with a wide range of vendors to meet diverse client needs. You should be familiar and comfortable working with: Microsoft Azure Windows Server (Various Versions) Microsoft 365 Suite (Exchange Online, SharePoint, Intune, Purview, Teams, etc.) Email Security: Mimecast or similar Web Security: ForcePoint, DNSFilter Wi-Fi Solutions: Meraki, UniFi Networking & Switching: Aruba Firewalls: WatchGuard, Meraki, SonicWALL Storage Solutions (SANs): HPE MSA, Nimble, NetApp Advantageous Skills: Microsoft Certified: Azure Solutions Architect / M365 Enterprise Administrator Network or Security certifications (e.g. CompTIA Network+, Cisco CCNA, WatchGuard/Meraki certifications) ITIL or PRINCE2 Foundation
Tailor Made Technologies
IT Technical Consultant
Tailor Made Technologies Whiteley, Hampshire
IT Technical Consultant Overview of the Role We re on the lookout for an IT Technical Consultant who loves solving problems and turning ideas into real-world solutions. At TMT, you ll work closely with our customers, sales teams, and Project Coordinators to design IT solutions that are smart, secure, and built to last. You ll be there from the very start listening to what our clients need, shaping ideas, and making sure our projects not only work on paper but work brilliantly in practice. It s a role where your technical know-how meets people skills, and where you ll see the impact of your work first-hand. If you re curious, collaborative, and enjoy making technology work for people, we d love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT purchasing scheme. Company pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals our in-house teams tailor our services to suit every client s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our IT Technical Consultant: Engage directly with customers to understand their IT challenges, goals, and requirements. Work alongside Account Managers and New Business Consultants to propose tailored solutions. Design technically feasible, scalable, and cost-effective IT solutions aligned with client expectations and budgets. Produce detailed technical scopes of work for implementation by the Projects Team. Collaborate with technical teams to ensure clarity and alignment between design and delivery. Serve as a trusted Technical Advisor to both internal and external teams. Your Previous Experience: Experienced IT Project Engineer looking to break into a consultancy role or experience in a technical consultancy or solution design role within an MSP or similar environment. A strong communicator with the ability to present and explain technical concepts to non-technical stakeholders. A customer-centric mindset with the ability to build trust and influence decisions. Excellent proven problem solving and solution building capabilities. Ability to balance technical depth with commercial awareness and budget considerations. Essential Technical Skills While TMT is primarily a Microsoft-centric business, we partner with a wide range of vendors to meet diverse client needs. You should be familiar and comfortable working with: Microsoft Azure Windows Server (Various Versions) Microsoft 365 Suite (Exchange Online, SharePoint, Intune, Purview, Teams, etc.) Email Security: Mimecast or similar Web Security: ForcePoint, DNSFilter Wi-Fi Solutions: Meraki, UniFi Networking & Switching: Aruba Firewalls: WatchGuard, Meraki, SonicWALL Storage Solutions (SANs): HPE MSA, Nimble, NetApp Advantageous Skills: Microsoft Certified: Azure Solutions Architect / M365 Enterprise Administrator Network or Security certifications (e.g. CompTIA Network+, Cisco CCNA, WatchGuard/Meraki certifications) ITIL or PRINCE2 Foundation
01/09/2025
Full time
IT Technical Consultant Overview of the Role We re on the lookout for an IT Technical Consultant who loves solving problems and turning ideas into real-world solutions. At TMT, you ll work closely with our customers, sales teams, and Project Coordinators to design IT solutions that are smart, secure, and built to last. You ll be there from the very start listening to what our clients need, shaping ideas, and making sure our projects not only work on paper but work brilliantly in practice. It s a role where your technical know-how meets people skills, and where you ll see the impact of your work first-hand. If you re curious, collaborative, and enjoy making technology work for people, we d love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT purchasing scheme. Company pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals our in-house teams tailor our services to suit every client s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our IT Technical Consultant: Engage directly with customers to understand their IT challenges, goals, and requirements. Work alongside Account Managers and New Business Consultants to propose tailored solutions. Design technically feasible, scalable, and cost-effective IT solutions aligned with client expectations and budgets. Produce detailed technical scopes of work for implementation by the Projects Team. Collaborate with technical teams to ensure clarity and alignment between design and delivery. Serve as a trusted Technical Advisor to both internal and external teams. Your Previous Experience: Experienced IT Project Engineer looking to break into a consultancy role or experience in a technical consultancy or solution design role within an MSP or similar environment. A strong communicator with the ability to present and explain technical concepts to non-technical stakeholders. A customer-centric mindset with the ability to build trust and influence decisions. Excellent proven problem solving and solution building capabilities. Ability to balance technical depth with commercial awareness and budget considerations. Essential Technical Skills While TMT is primarily a Microsoft-centric business, we partner with a wide range of vendors to meet diverse client needs. You should be familiar and comfortable working with: Microsoft Azure Windows Server (Various Versions) Microsoft 365 Suite (Exchange Online, SharePoint, Intune, Purview, Teams, etc.) Email Security: Mimecast or similar Web Security: ForcePoint, DNSFilter Wi-Fi Solutions: Meraki, UniFi Networking & Switching: Aruba Firewalls: WatchGuard, Meraki, SonicWALL Storage Solutions (SANs): HPE MSA, Nimble, NetApp Advantageous Skills: Microsoft Certified: Azure Solutions Architect / M365 Enterprise Administrator Network or Security certifications (e.g. CompTIA Network+, Cisco CCNA, WatchGuard/Meraki certifications) ITIL or PRINCE2 Foundation
TES Global
Senior Technology Coordinator
TES Global Sheffield, Yorkshire
Tes is an international provider of software-enabled services passionate about using technology to make life easier for schools and teachers. All products and services are built with teachers and schools needs at the core, ensuring they are innovative, trusted education solutions. Role overview: The role of the Senior Technology Coordinator is to support the Technology Team in an administrative and reporting capacity. It also involves a variety of day-to-day duties to ensure processes run smoothly, as well as taking an active role in supporting and training junior team members. In addition, this role provides general support to the CTO and their Directors. Key Responsibilities: Work Improve Programmes (WIP) Maintain a list of all WIPs in progress with plans, status updates etc Resource Management Support Technology Managers with the processes relating to recruitment, such as managing approval requests, preparing job reqs and working closely with our HR and Finance Team and recruitment partners to track and monitor roles Oversee new joiner and induction processes, ensuring processes are followed promptly Be the owner and primary point of contact for the Apprenticeship programmes within the Technology Reporting and Data Management Generate end-of-month timesheet reports for 3rd party suppliers Oversee resource reporting and tracking Assist in creating end-of-sprint reporting material Assist with KPI Tracking & Reporting (eg. end of month dashboard, Focus & Concerns) - taking ownership of particular areas of the dashboard Financial Management Take ownership of day-to-day financial management (Purchasing, Supplier tracking, 3rdparty invoice reconciliations) Technology Tooling Maintain records and coordinate the renewal of software licenses as required by the team Oversee Jira Access administration - starters and leavers Jira Site Management - support user permission and other requests as needed MS Teams - oversight & ongoing streamlining of Teams Knowledge Management - Technology Level Maintain and update records, filing systems, playbooks and processes to ensure information is up to date and accessible to the team. Support Knowledge share initiatives and encourage collaboration within the team e.g workplace comms plan, supporting with Wins of the Week etc. TAO Handbook (e.g Document Processes for managing access, starter and leaver process, purchasing etc Meeting Management Global Technology All Hands - Agenda, Deck and gathering inputs Technology Management Planning days - agenda, deck, gathering inputs, room prep, minute taking & follow-ups What will you need to succeed? A key skill of the Senior Technology Coordinator is to understand a stakeholder goal and be able to manage delivery against this by providing focus, a plan and drawing on resources and relationships within the business to facilitate this - being proactive and empowered to make decisions. In addition, a Senior Technology coordinator is an organized and competent professional with strong communication and customer service skills. You will be comfortable dealing with people and able to carry out tasks with accuracy and speed. In addition, you will be numerate and able to deliver reports and analysis. Proficient in Microsoft Office Programs - Teams, Outlook, Word, Excel, and PowerPoint Proficient in analysing information in excel - experience of using pivot tables would be beneficial. Solid written and verbal communication skills; comfortable and capable communicating at all levels Excellent Organisation and Time Management Skills, with the ability to prioritise task. Ability to be thorough and accurate when accomplishing a task (attention to detail) Ability to be resourceful and proactive when issues arise. Ability to show initiative and to work independently. Self-motivator with a willingness to learn new skills. Encouraging/motivating/influencing other team members to deliver a high level of performance. What do you get in return? 25 days annual leave rising to 30 5% pension after probation State of the art city centre offices Access to a range of benefits via My Benefits World Discounted city centre parking Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Monthly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes has been supporting the education sector for over a century, growing and changing alongside the evolution of education. Today, Tes is focused on providing digital solutions to support school leaders and teachers with wellbeing, continuous professional development, safeguarding, SEND provision, flexibility through timetabling, and pupil behaviour management. Our Vision is to power schools and enable great teaching worldwide, by creating intelligent online products and services to make the greatest difference in education. Tes Global will ensure all qualified applicants receive consideration for employment without regard to race, sex, colour, religion, sexual orientation, gender identity, national origin or on the basis of disability. We invite applicants to contact us directly to identify any additional support required.
11/08/2023
Full time
Tes is an international provider of software-enabled services passionate about using technology to make life easier for schools and teachers. All products and services are built with teachers and schools needs at the core, ensuring they are innovative, trusted education solutions. Role overview: The role of the Senior Technology Coordinator is to support the Technology Team in an administrative and reporting capacity. It also involves a variety of day-to-day duties to ensure processes run smoothly, as well as taking an active role in supporting and training junior team members. In addition, this role provides general support to the CTO and their Directors. Key Responsibilities: Work Improve Programmes (WIP) Maintain a list of all WIPs in progress with plans, status updates etc Resource Management Support Technology Managers with the processes relating to recruitment, such as managing approval requests, preparing job reqs and working closely with our HR and Finance Team and recruitment partners to track and monitor roles Oversee new joiner and induction processes, ensuring processes are followed promptly Be the owner and primary point of contact for the Apprenticeship programmes within the Technology Reporting and Data Management Generate end-of-month timesheet reports for 3rd party suppliers Oversee resource reporting and tracking Assist in creating end-of-sprint reporting material Assist with KPI Tracking & Reporting (eg. end of month dashboard, Focus & Concerns) - taking ownership of particular areas of the dashboard Financial Management Take ownership of day-to-day financial management (Purchasing, Supplier tracking, 3rdparty invoice reconciliations) Technology Tooling Maintain records and coordinate the renewal of software licenses as required by the team Oversee Jira Access administration - starters and leavers Jira Site Management - support user permission and other requests as needed MS Teams - oversight & ongoing streamlining of Teams Knowledge Management - Technology Level Maintain and update records, filing systems, playbooks and processes to ensure information is up to date and accessible to the team. Support Knowledge share initiatives and encourage collaboration within the team e.g workplace comms plan, supporting with Wins of the Week etc. TAO Handbook (e.g Document Processes for managing access, starter and leaver process, purchasing etc Meeting Management Global Technology All Hands - Agenda, Deck and gathering inputs Technology Management Planning days - agenda, deck, gathering inputs, room prep, minute taking & follow-ups What will you need to succeed? A key skill of the Senior Technology Coordinator is to understand a stakeholder goal and be able to manage delivery against this by providing focus, a plan and drawing on resources and relationships within the business to facilitate this - being proactive and empowered to make decisions. In addition, a Senior Technology coordinator is an organized and competent professional with strong communication and customer service skills. You will be comfortable dealing with people and able to carry out tasks with accuracy and speed. In addition, you will be numerate and able to deliver reports and analysis. Proficient in Microsoft Office Programs - Teams, Outlook, Word, Excel, and PowerPoint Proficient in analysing information in excel - experience of using pivot tables would be beneficial. Solid written and verbal communication skills; comfortable and capable communicating at all levels Excellent Organisation and Time Management Skills, with the ability to prioritise task. Ability to be thorough and accurate when accomplishing a task (attention to detail) Ability to be resourceful and proactive when issues arise. Ability to show initiative and to work independently. Self-motivator with a willingness to learn new skills. Encouraging/motivating/influencing other team members to deliver a high level of performance. What do you get in return? 25 days annual leave rising to 30 5% pension after probation State of the art city centre offices Access to a range of benefits via My Benefits World Discounted city centre parking Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Monthly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes has been supporting the education sector for over a century, growing and changing alongside the evolution of education. Today, Tes is focused on providing digital solutions to support school leaders and teachers with wellbeing, continuous professional development, safeguarding, SEND provision, flexibility through timetabling, and pupil behaviour management. Our Vision is to power schools and enable great teaching worldwide, by creating intelligent online products and services to make the greatest difference in education. Tes Global will ensure all qualified applicants receive consideration for employment without regard to race, sex, colour, religion, sexual orientation, gender identity, national origin or on the basis of disability. We invite applicants to contact us directly to identify any additional support required.
University of Oxford, Mathematical Institute
Full-Stack Development Lead
University of Oxford, Mathematical Institute Oxford, UK
About the role We are seeking to appoint to an exciting new Full-Stack Development Lead role on a permanent, full time basis. This is a pivotal post within our established and highly impactful IT Team, which has been designed to ensure that our IT and software development operations run smoothly.   As a senior member of the IT team, you will support service delivery by leading, driving and delivering longer-term technical projects to meet deadlines and by maintaining agreed service levels. This new role builds our IT team’s resilience at a senior technical level; you will report to the Head of IT who, amongst other management duties, acts as the overall IT architect and also leads, drives, and delivers various technical projects. As a senior leader, you will also act as a mentor to more junior team members to assist them in developing existing skills and gaining new ones. This post presents a great opportunity to take ownership of various projects previously overseen by the Head of IT, which could include: maintenance and further development of the departmental website; redesigning and reimplementing the examinations database; and developing various helper and automation scripts for the maintenance and automation of our IT systems. You can find a full list of potential projects outlined in the job description document. Although you will be primarily based in central Oxford, the department are open to a hybrid working arrangement at typically two days per week from home. About you We are looking for candidates who are able to demonstrate a thorough understanding of the principles and technical processes of full-stack web application development, including substantial development experience with an expert level in at least one of Python, PHP or Ruby on Rails, and substantial frontend development experience (e.g. using JavaScript, CSS, HTML). You will have an honours degree or equivalent experience, with excellent communication and interpersonal skills, in particular the ability to work very closely with a variety of end users including senior academic and professional services staff, students, visitors and collaborators, and to communicate deeply technical concepts to non-technical audiences. You will be highly self-motivated and enjoy working both independently and as an effective member of a small team, with a light management touch. We proudly hold a departmental Athena SWAN Silver Award and an institutional Race Equality Charter Bronze Award, which guide our progress towards advancing racial and gender equality. As part of our strategic aim to improve staff equality and diversity, we would particularly welcome applications from BAME candidates, who are currently under-represented in positions of this type within the department. Application Process If you wish to speak to someone informally about this post, please contact Dr Waldemar Schlackow (Head of IT) [ mailto:waldemar.schlackow@maths.ox.ac.uk ] or Dr Keith Gillow (Director of IT and Physical Resources) [ mailto:keith.gillow@maths.ox.ac.uk ]. Informal enquiries regarding the application process should be directed to the Recruitment Coordinator (email: vacancies@maths.ox.ac.uk ), quoting vacancy reference 161377. Applicants should read the job description document before writing their application. You will be required to upload a supporting statement, setting out how you meet the selection criteria, a curriculum vitae and the names and contact details of two referees as part of your online application. If no suitable applicants are identified at Grade 9, an appointment at Grade 8 (£43,414 - £51,805 per annum) with an appropriate adjustment to the duties may be considered. Applications for this vacancy are to be made online. To apply for this post and for further details, including the job description and selection criteria, please click on the link below: https://my.corehr.com/pls/uoxrecruit/erq_jobspec_details_form.jobspec?p_id=161377 Only applications received before 12:00 noon UK time on Wednesday 16th November 2022 can be considered.
31/10/2022
Full time
About the role We are seeking to appoint to an exciting new Full-Stack Development Lead role on a permanent, full time basis. This is a pivotal post within our established and highly impactful IT Team, which has been designed to ensure that our IT and software development operations run smoothly.   As a senior member of the IT team, you will support service delivery by leading, driving and delivering longer-term technical projects to meet deadlines and by maintaining agreed service levels. This new role builds our IT team’s resilience at a senior technical level; you will report to the Head of IT who, amongst other management duties, acts as the overall IT architect and also leads, drives, and delivers various technical projects. As a senior leader, you will also act as a mentor to more junior team members to assist them in developing existing skills and gaining new ones. This post presents a great opportunity to take ownership of various projects previously overseen by the Head of IT, which could include: maintenance and further development of the departmental website; redesigning and reimplementing the examinations database; and developing various helper and automation scripts for the maintenance and automation of our IT systems. You can find a full list of potential projects outlined in the job description document. Although you will be primarily based in central Oxford, the department are open to a hybrid working arrangement at typically two days per week from home. About you We are looking for candidates who are able to demonstrate a thorough understanding of the principles and technical processes of full-stack web application development, including substantial development experience with an expert level in at least one of Python, PHP or Ruby on Rails, and substantial frontend development experience (e.g. using JavaScript, CSS, HTML). You will have an honours degree or equivalent experience, with excellent communication and interpersonal skills, in particular the ability to work very closely with a variety of end users including senior academic and professional services staff, students, visitors and collaborators, and to communicate deeply technical concepts to non-technical audiences. You will be highly self-motivated and enjoy working both independently and as an effective member of a small team, with a light management touch. We proudly hold a departmental Athena SWAN Silver Award and an institutional Race Equality Charter Bronze Award, which guide our progress towards advancing racial and gender equality. As part of our strategic aim to improve staff equality and diversity, we would particularly welcome applications from BAME candidates, who are currently under-represented in positions of this type within the department. Application Process If you wish to speak to someone informally about this post, please contact Dr Waldemar Schlackow (Head of IT) [ mailto:waldemar.schlackow@maths.ox.ac.uk ] or Dr Keith Gillow (Director of IT and Physical Resources) [ mailto:keith.gillow@maths.ox.ac.uk ]. Informal enquiries regarding the application process should be directed to the Recruitment Coordinator (email: vacancies@maths.ox.ac.uk ), quoting vacancy reference 161377. Applicants should read the job description document before writing their application. You will be required to upload a supporting statement, setting out how you meet the selection criteria, a curriculum vitae and the names and contact details of two referees as part of your online application. If no suitable applicants are identified at Grade 9, an appointment at Grade 8 (£43,414 - £51,805 per annum) with an appropriate adjustment to the duties may be considered. Applications for this vacancy are to be made online. To apply for this post and for further details, including the job description and selection criteria, please click on the link below: https://my.corehr.com/pls/uoxrecruit/erq_jobspec_details_form.jobspec?p_id=161377 Only applications received before 12:00 noon UK time on Wednesday 16th November 2022 can be considered.
MOTT MACDONALD
Project Controller
MOTT MACDONALD
Do you want to work for a company whose purpose is to improve society by considering social outcomes, and to transform businesses, communities, and opportunities for it's employees? Mott MacDonald is a global consultancy whose people do exactly that. You could be just the right applicant for this job Read all associated information and make sure to apply. As Project Controller you will demonstrate a passion to work collaboratively with our client teams to deliver their complex projects to time, cost and quality with a commitment to safety. What you will contribute to the team; Analytical skills to prepare and critically evaluate performance measures (inc. earned value) and trends across multiple datasets Ability to focus on key issues, and drive out mitigating or recovery actions across the project Experience of implementing robust project controls processes and toolsets in relevant industries Candidate Specification Required for the position of Project Controller; Knowledge and proficiency with Primavera (P6) or Microsoft Project and/or other planning and resourcing software; Create and maintain project schedules that support and align with project requirements; Reduce uncertainty on projects by adapting project methodology; Project reporting including monitoring of KPIs; Educated to degree level and/or hold a project controls or management qualification (e.g. APMG Planning and Controls, EVM, PMQ, Prince2) Hold MOD security clearance (SC) or higher Flexibility to travel and work in different sectors and clients Preferred, but not required Support project managers in maintaining effective and timely change management processes Monitor and consolidate project plans PMO experience Knowledge or and experience using PowerBI Demonstrate some project controls and delivery experience; Demonstrable knowledge and application of project control methodologies; Ability to effectively analyse project schedule and cost performance Knowledge and experience applying earned value management Risk management and reporting including the use of ARM If you meet 80% or more of what we're looking for, please still apply. We understand not everyone will meet all the requirements, but you might have skills we didn't know we need. Job Profile About the business unit The Advisory and Programme Delivery (APD) unit delivers management services in all the sectors that Mott MacDonald operate in the Built Environment, Defence, Energy, Water, Transportation and, Education, Health and Care. The Unit delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of Programme Management, Project Management, Project Controls, Scheduling, Cost Management, Estimating, Infrastructure Finance, Management Consulting, Digital Consulting and Education, Health and Care Management. How to apply To apply for this role, please complete our 15-minute application via our website. Our talent acquisition coordinators aim to provide feedback within 5 working days with the outcome of your application. More information about our application process can be found here. If you have any questions regarding your application or the role, please reach out to the dedicated recruiter listed who will be more than happy to help. Mott MacDonald is Work180 accredited - which means we actively support and encourage women to join our work force! Benefits we offer: Pension matched up to 7% Life insurance An annual professional institution subscription Continuous development opportunities - because we want you to thrive Agile/flexible working - because life isn't 9-5 Enhanced parental leave; shared parental leave policies - for parents and care givers Annual company performance bonus scheme - Subject to company performance Flexible benefits that suit you, including cycle to work & interest free season ticket loans . The opportunity to make a difference; learn more about our social outcomes Other Information Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute. If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can assist. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust. More about Mott MacDonald We're a global engineering, management and development consultancy. Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients' businesses, our communities and employee opportunities. A fundamental part of this is respecting each person's differences and striving to meet their needs. Our values: progress, respect, integrity, drive, excellence
24/09/2022
Full time
Do you want to work for a company whose purpose is to improve society by considering social outcomes, and to transform businesses, communities, and opportunities for it's employees? Mott MacDonald is a global consultancy whose people do exactly that. You could be just the right applicant for this job Read all associated information and make sure to apply. As Project Controller you will demonstrate a passion to work collaboratively with our client teams to deliver their complex projects to time, cost and quality with a commitment to safety. What you will contribute to the team; Analytical skills to prepare and critically evaluate performance measures (inc. earned value) and trends across multiple datasets Ability to focus on key issues, and drive out mitigating or recovery actions across the project Experience of implementing robust project controls processes and toolsets in relevant industries Candidate Specification Required for the position of Project Controller; Knowledge and proficiency with Primavera (P6) or Microsoft Project and/or other planning and resourcing software; Create and maintain project schedules that support and align with project requirements; Reduce uncertainty on projects by adapting project methodology; Project reporting including monitoring of KPIs; Educated to degree level and/or hold a project controls or management qualification (e.g. APMG Planning and Controls, EVM, PMQ, Prince2) Hold MOD security clearance (SC) or higher Flexibility to travel and work in different sectors and clients Preferred, but not required Support project managers in maintaining effective and timely change management processes Monitor and consolidate project plans PMO experience Knowledge or and experience using PowerBI Demonstrate some project controls and delivery experience; Demonstrable knowledge and application of project control methodologies; Ability to effectively analyse project schedule and cost performance Knowledge and experience applying earned value management Risk management and reporting including the use of ARM If you meet 80% or more of what we're looking for, please still apply. We understand not everyone will meet all the requirements, but you might have skills we didn't know we need. Job Profile About the business unit The Advisory and Programme Delivery (APD) unit delivers management services in all the sectors that Mott MacDonald operate in the Built Environment, Defence, Energy, Water, Transportation and, Education, Health and Care. The Unit delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of Programme Management, Project Management, Project Controls, Scheduling, Cost Management, Estimating, Infrastructure Finance, Management Consulting, Digital Consulting and Education, Health and Care Management. How to apply To apply for this role, please complete our 15-minute application via our website. Our talent acquisition coordinators aim to provide feedback within 5 working days with the outcome of your application. More information about our application process can be found here. If you have any questions regarding your application or the role, please reach out to the dedicated recruiter listed who will be more than happy to help. Mott MacDonald is Work180 accredited - which means we actively support and encourage women to join our work force! Benefits we offer: Pension matched up to 7% Life insurance An annual professional institution subscription Continuous development opportunities - because we want you to thrive Agile/flexible working - because life isn't 9-5 Enhanced parental leave; shared parental leave policies - for parents and care givers Annual company performance bonus scheme - Subject to company performance Flexible benefits that suit you, including cycle to work & interest free season ticket loans . The opportunity to make a difference; learn more about our social outcomes Other Information Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute. If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can assist. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust. More about Mott MacDonald We're a global engineering, management and development consultancy. Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients' businesses, our communities and employee opportunities. A fundamental part of this is respecting each person's differences and striving to meet their needs. Our values: progress, respect, integrity, drive, excellence
Durham University
Undergraduate Admissions Coordinator
Durham University Durham, County Durham
Job Title: Undergraduate Admissions Coordinator Department: Recruitment & Admissions Grade: Grade 5 Salary range: £24,285 - £27,131 per annum Working arrangements: Generally Monday - Friday 9am - 5pm, with some evening and weekend work. Recruitment & Admissions staff are currently hybrid working, and from 3 October staff will normally work on-site for a minimum of two days per week (40% of contracted hours), Monday - Friday. Closing date: 3rd October 2022 The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here The Role and the Department The Admissions Coordinator supports a professional, knowledgeable, effective and efficient admissions service delivering the University's strategic aims and targets and ensuring that University and external regulations and policies are adhered to. The post involves processing applications with a focus on certain departments and/or applicants, applying judgement to independently make criteria-based decisions. The post will take a lead within the admissions team on an area of work, identifying opportunities to make improvements where possible and then promoting these ideas to others. It also involves providing information, advice and guidance and developing positive working relationships with other staff within Recruitment and Admissions, across the wider University, and beyond. A commitment to maximising personal and team effectiveness and the principles of equality and diversity is essential. Occasional weekend/evening working will be required. This is to attend external events and assist with tasks such as open days and undergraduate confirmation. Due to the operational needs of the Office, annual leave is not permitted between the receipt of A level results and the 31st August each year, and the number of staff permitted to be on annual leave during September and other peak periods is restricted. Recruitment and Admissions Services Based in the Global Division, Recruitment and Admissions Services brings together a number of teams providing services in events, enquiry management, CRM, data analysis and forecasting, projects and compliance and admissions. It provides an essential service to the University in ensuring its financial sustainability and in delivering student number growth and increasing diversity in line with strategic aims and targets. We are the public face of the University in UK schools and colleges, through our contact with prospects, enquirers and applicants across the world and through our events programme. The team includes a range of professionals from a number of specialisms including administrators, decision makers, data analysts and forecasters, IT specialists, designers and marketers, events managers and recruiters. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year. The University closes between Christmas and New Year. • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme. • On site nursery is available and children's clubs in the summer holidays. • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers). • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. • The opportunity to take part in staff volunteering activities to make a difference in the local community • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions. • We offer generous pension schemes. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterix next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria 1. Excellent oral and written communication skills and the ability to develop effective working relationships, both internally and externally. 2. Strong digital competence with demonstrable skills in using core digital tools including internet, email, digital communication tools, and Microsoft 365 applications. 3. Five GCSE's at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience). 4. Evidence of personal development to maintain skills. 5. Post-16 qualification or equivalent experience. 6. Relevant administrative experience in a busy, data driven, office environment. 7. Demonstrable ability to proactively work with team members to ensure the delivery of high quality services. 8. Demonstrable ability to provide advice and guidance to a range of customers and colleagues. 9. Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines without compromising on quality. 10. Ability to solve problems as part of a team and resolve issues, plan solutions and make pragmatic decisions. 11. Ability to effectively network and exchange advice and information for development purposes. 12. Experience of working with complex administrative processes and requiring a high level of accuracy and attention to detail. 13. Ability to make criteria-based decisions and to think critically with sound judgement. Desirable Criteria 1. A good understanding of the student experience provided at Durham University 2. Knowledge and experience of Higher Education admissions processes, including making decisions on applications. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV..... click apply for full job details
24/09/2022
Full time
Job Title: Undergraduate Admissions Coordinator Department: Recruitment & Admissions Grade: Grade 5 Salary range: £24,285 - £27,131 per annum Working arrangements: Generally Monday - Friday 9am - 5pm, with some evening and weekend work. Recruitment & Admissions staff are currently hybrid working, and from 3 October staff will normally work on-site for a minimum of two days per week (40% of contracted hours), Monday - Friday. Closing date: 3rd October 2022 The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here The Role and the Department The Admissions Coordinator supports a professional, knowledgeable, effective and efficient admissions service delivering the University's strategic aims and targets and ensuring that University and external regulations and policies are adhered to. The post involves processing applications with a focus on certain departments and/or applicants, applying judgement to independently make criteria-based decisions. The post will take a lead within the admissions team on an area of work, identifying opportunities to make improvements where possible and then promoting these ideas to others. It also involves providing information, advice and guidance and developing positive working relationships with other staff within Recruitment and Admissions, across the wider University, and beyond. A commitment to maximising personal and team effectiveness and the principles of equality and diversity is essential. Occasional weekend/evening working will be required. This is to attend external events and assist with tasks such as open days and undergraduate confirmation. Due to the operational needs of the Office, annual leave is not permitted between the receipt of A level results and the 31st August each year, and the number of staff permitted to be on annual leave during September and other peak periods is restricted. Recruitment and Admissions Services Based in the Global Division, Recruitment and Admissions Services brings together a number of teams providing services in events, enquiry management, CRM, data analysis and forecasting, projects and compliance and admissions. It provides an essential service to the University in ensuring its financial sustainability and in delivering student number growth and increasing diversity in line with strategic aims and targets. We are the public face of the University in UK schools and colleges, through our contact with prospects, enquirers and applicants across the world and through our events programme. The team includes a range of professionals from a number of specialisms including administrators, decision makers, data analysts and forecasters, IT specialists, designers and marketers, events managers and recruiters. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year. The University closes between Christmas and New Year. • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme. • On site nursery is available and children's clubs in the summer holidays. • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers). • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. • The opportunity to take part in staff volunteering activities to make a difference in the local community • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions. • We offer generous pension schemes. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterix next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria 1. Excellent oral and written communication skills and the ability to develop effective working relationships, both internally and externally. 2. Strong digital competence with demonstrable skills in using core digital tools including internet, email, digital communication tools, and Microsoft 365 applications. 3. Five GCSE's at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience). 4. Evidence of personal development to maintain skills. 5. Post-16 qualification or equivalent experience. 6. Relevant administrative experience in a busy, data driven, office environment. 7. Demonstrable ability to proactively work with team members to ensure the delivery of high quality services. 8. Demonstrable ability to provide advice and guidance to a range of customers and colleagues. 9. Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines without compromising on quality. 10. Ability to solve problems as part of a team and resolve issues, plan solutions and make pragmatic decisions. 11. Ability to effectively network and exchange advice and information for development purposes. 12. Experience of working with complex administrative processes and requiring a high level of accuracy and attention to detail. 13. Ability to make criteria-based decisions and to think critically with sound judgement. Desirable Criteria 1. A good understanding of the student experience provided at Durham University 2. Knowledge and experience of Higher Education admissions processes, including making decisions on applications. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV..... click apply for full job details

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