BritBox
Job Title: Sr UX Designer Location: London Company: BritBox International Reporting to: VP, User Experience Design Contract Type: Full Time/Permanent About Us Welcome to BritBox, the ultimate streaming destination for British TV. We bring you an unparalleled collection of thoughtfully curated entertainment, cleverly crafted and brimming with the kind of charm, wit and heart only the Brits could deliver. Born from the BBC, we're on a mission to share authentically British stories with audiences across the world. Since our launch in 2017, we've quickly expanded to seven markets including North America, Australia, and the Nordics. We are a small but mighty streamer that punches above our weight, available on every major platform and even shining among the bright lights of Times Square-and we're just getting started! Now, here's where you come in: if you're passionate about entertainment, thrive in a fast paced environment, and want to play a meaningful role in our remarkable growth story, this is your chance. Join our team and help us bring the best of British TV to fans everywhere. Job Purpose We are seeking a Sr UX Designer to join our product design team. In this role, you will be responsible for creating intuitive, user centred experiences for BritBox streaming apps across web, mobile, and connected TV devices. This role reports into the VP, UX Design, and will work alongside a Sr Product Designer and a UX Researcher already on the team. The team works across the entire customer journey, from acquisition funnel touchpoints to the core content discovery and viewing experiences. You will collaborate closely with product managers, engineers on the wider prodtech team, and be an active participant in cross functional workgroups with members from editorial and marketing teams. Responsibilities Partner with your design team colleagues to synthesise learnings from user research, customer feedback, A/B tests and analytics to create a shared understanding of our customers, their needs, and how well we serve them today. Document user journeys and design solutions at various levels of fidelity as needed throughout the design process. This could be user journey maps, storyboards, content outlines, priority guides, wireframes, or prototypes, depending on what the situation calls for. Collaborate cross functionally with stakeholders from product, marketing, editorial, and engineering to align on goals and priorities. Collaborate with product and delivery managers to define, write, and validate user stories and acceptance criteria that ensure user goals are met. Help establish and monitor UX and behavioural metrics to measure the impact of design decisions, guide future iterations, and communicate outcomes to the wider organisation. Promote a culture of user centred thinking by sharing insights and reporting on UX performance metrics across teams and leadership. Knowledge and Experience Required Qualifications You should be able to present case studies demonstrating relevant prior experience from similar roles. We're looking for a strong design process, problem solving skills, and user centred thinking. Collaborative mindset with the ability to work in cross functional teams. Excellent communication and presentation skills - we'd love it if you're a good writer. Strong analytical and problem solving abilities Tools & Technologies We use Figma for our design documentation, so experience using that is a plus, but we're not dogmatic about the tools you use to do the job, and we'd love it if you have experience using a wide range of tools. Solid understanding of development constraints and possibilities, such as familiarity with HTML, CSS basics (helpful but not required) Education & Personal Attributes A bachelor's degree in Design, HCI, Psychology, or a related field is desired but not essential We'd love it if you have prior experience in designing for streaming platforms Knowledge of accessibility standards (WCAG) and inclusive design practices is a plus. Passionate about British TV and streaming (SVOD) Excellent communicator; able to present insights clearly, concisely, and in actionable formats for varied audiences Our Values Our BritBox Global Values not only represent our culture but also ensure that we have principles that shape everything we do. Defined by our employees, they are not just words on a page, but the foundation of how we work together, every day. Our values have been cascaded into specific behaviours, which are embedded into all of our people processes, including hiring, onboarding, performance evaluation and feedback. We are proud of our values and seek to hire people who resonate with them. This job spec is not exhaustive and may change from time to time in line with the evolving nature of a dynamic and growing business.
Job Title: Sr UX Designer Location: London Company: BritBox International Reporting to: VP, User Experience Design Contract Type: Full Time/Permanent About Us Welcome to BritBox, the ultimate streaming destination for British TV. We bring you an unparalleled collection of thoughtfully curated entertainment, cleverly crafted and brimming with the kind of charm, wit and heart only the Brits could deliver. Born from the BBC, we're on a mission to share authentically British stories with audiences across the world. Since our launch in 2017, we've quickly expanded to seven markets including North America, Australia, and the Nordics. We are a small but mighty streamer that punches above our weight, available on every major platform and even shining among the bright lights of Times Square-and we're just getting started! Now, here's where you come in: if you're passionate about entertainment, thrive in a fast paced environment, and want to play a meaningful role in our remarkable growth story, this is your chance. Join our team and help us bring the best of British TV to fans everywhere. Job Purpose We are seeking a Sr UX Designer to join our product design team. In this role, you will be responsible for creating intuitive, user centred experiences for BritBox streaming apps across web, mobile, and connected TV devices. This role reports into the VP, UX Design, and will work alongside a Sr Product Designer and a UX Researcher already on the team. The team works across the entire customer journey, from acquisition funnel touchpoints to the core content discovery and viewing experiences. You will collaborate closely with product managers, engineers on the wider prodtech team, and be an active participant in cross functional workgroups with members from editorial and marketing teams. Responsibilities Partner with your design team colleagues to synthesise learnings from user research, customer feedback, A/B tests and analytics to create a shared understanding of our customers, their needs, and how well we serve them today. Document user journeys and design solutions at various levels of fidelity as needed throughout the design process. This could be user journey maps, storyboards, content outlines, priority guides, wireframes, or prototypes, depending on what the situation calls for. Collaborate cross functionally with stakeholders from product, marketing, editorial, and engineering to align on goals and priorities. Collaborate with product and delivery managers to define, write, and validate user stories and acceptance criteria that ensure user goals are met. Help establish and monitor UX and behavioural metrics to measure the impact of design decisions, guide future iterations, and communicate outcomes to the wider organisation. Promote a culture of user centred thinking by sharing insights and reporting on UX performance metrics across teams and leadership. Knowledge and Experience Required Qualifications You should be able to present case studies demonstrating relevant prior experience from similar roles. We're looking for a strong design process, problem solving skills, and user centred thinking. Collaborative mindset with the ability to work in cross functional teams. Excellent communication and presentation skills - we'd love it if you're a good writer. Strong analytical and problem solving abilities Tools & Technologies We use Figma for our design documentation, so experience using that is a plus, but we're not dogmatic about the tools you use to do the job, and we'd love it if you have experience using a wide range of tools. Solid understanding of development constraints and possibilities, such as familiarity with HTML, CSS basics (helpful but not required) Education & Personal Attributes A bachelor's degree in Design, HCI, Psychology, or a related field is desired but not essential We'd love it if you have prior experience in designing for streaming platforms Knowledge of accessibility standards (WCAG) and inclusive design practices is a plus. Passionate about British TV and streaming (SVOD) Excellent communicator; able to present insights clearly, concisely, and in actionable formats for varied audiences Our Values Our BritBox Global Values not only represent our culture but also ensure that we have principles that shape everything we do. Defined by our employees, they are not just words on a page, but the foundation of how we work together, every day. Our values have been cascaded into specific behaviours, which are embedded into all of our people processes, including hiring, onboarding, performance evaluation and feedback. We are proud of our values and seek to hire people who resonate with them. This job spec is not exhaustive and may change from time to time in line with the evolving nature of a dynamic and growing business.
WeAreTechWomen
We're looking for a skilled and versatile Midweight UX Researcher with a true passion for people to join our multidisciplinary team. As a Researcher at the UK's largest supermarket, you'll help discover new ways to improve the ways millions of people shop. You'll uncover the how, why and when of customer needs, helping shape and validate solutions that make every stage of a customer's shopping journey easier. You'll get to grips with balancing business goals and user expectations, generating research that helps tackle both. And you'll work together with a team of true experts to overcome every challenge. Audiences don't get bigger or more diverse than this. We have 11 million active app users and over 1 million online grocery orders a week. So, you'll need a big appetite for research methodologies. That includes qualitative and quantitative research, customer interviews and data synthesis. Compassion mixed with insight and collaboration is the recipe for successful research. So, you'll be learning from and collaborating with the finest researchers, UX and UI designers, UX writers, service designers, data and analytics experts, product managers and developers. Our signature dish is our research library, so you'll need experience working with big data sets and sophisticated reports. Here's a taste of what you can expect. You'll join a business that values your experience and insight. That feeds your personal and career growth, with opportunities for every stage of your journey. You'll be an essential part of a dedicated team comprising individuals from a diverse group of backgrounds who share your determination and ambition. You'll enjoy a hybrid role that builds the perfect work/life balance, allowing you to be yourself both professionally and personally. And a benefits package that's more than competitive. Design and conduct research to provide user-centred, data-driven recommendations across a range of projects and product areas. Write research briefs, define research plans and timelines, conduct qual and quant studies, analyse results, build verbal and written reports, present to partners. Collaborate with other teams, such as the Online UX Design Team and product owners to understand key business requirements and priorities. Apply a range of UX research methods and turn research findings into actionable recommendations. Contribute to the advancement of UI and UX design research by sharing knowledge, insights, and standard methodologies. Support workflow and project management by facilitating prioritisation, identifying achievements and risks, streamlining communications, and ensuring the team has the resources it needs. Evangelise research practices standards across the team. Identify and solve workflow issues, such as coordinating research activities and booking labs. Raise the profile of the UX Research Team by identifying and sharing success stories and helping collaborators understand the team's value and contribution. Assist with coordinating and facilitating team meetings and activities, maintain tools, build playbooks and onboard new team members. Help maintain relationships with external parties, such as vendors. Follow our Business Code of Conduct and always acting with integrity and due diligence. Proven knowledge of UX research methodology and practices Hands on experience with a range of qualitative and quantitative research methods and techniques, such as usability testing, ethnography, contextual enquiry, creation of user personas, journey mapping, surveys, competitor analysis and heuristics. An understanding of user centred design principles and their application to interface and service design. Some knowledge of Agile and Lean practices. An appreciation of the trade offs between user needs, business requirements and technical constraints. Experience crafting research plans to identify key achievements and deliverables to collaborators at all levels. Either a university degree of 2:1 or higher in human computer interaction (HCI) (or a related field such as design), or the equivalent years of professional experience. Experience using software tools for both lab based and remote user testing. This could include Optimal Workshop, Morae, Tobii, InVision. Experience in Usability / UX lab based testing. The ability to build solid working relationships with peers and senior leadership. Strong written and verbal communication, and presentation skills. The ability to solve problems creatively and effectively. Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet. We're proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. We are a big business and we can offer a range of diverse full time & part time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco. Beware of Recruitment Fraud We never ask for money during our hiring process. Any request for payment made in the name of Tesco is not legitimate. Please report suspicious activity
We're looking for a skilled and versatile Midweight UX Researcher with a true passion for people to join our multidisciplinary team. As a Researcher at the UK's largest supermarket, you'll help discover new ways to improve the ways millions of people shop. You'll uncover the how, why and when of customer needs, helping shape and validate solutions that make every stage of a customer's shopping journey easier. You'll get to grips with balancing business goals and user expectations, generating research that helps tackle both. And you'll work together with a team of true experts to overcome every challenge. Audiences don't get bigger or more diverse than this. We have 11 million active app users and over 1 million online grocery orders a week. So, you'll need a big appetite for research methodologies. That includes qualitative and quantitative research, customer interviews and data synthesis. Compassion mixed with insight and collaboration is the recipe for successful research. So, you'll be learning from and collaborating with the finest researchers, UX and UI designers, UX writers, service designers, data and analytics experts, product managers and developers. Our signature dish is our research library, so you'll need experience working with big data sets and sophisticated reports. Here's a taste of what you can expect. You'll join a business that values your experience and insight. That feeds your personal and career growth, with opportunities for every stage of your journey. You'll be an essential part of a dedicated team comprising individuals from a diverse group of backgrounds who share your determination and ambition. You'll enjoy a hybrid role that builds the perfect work/life balance, allowing you to be yourself both professionally and personally. And a benefits package that's more than competitive. Design and conduct research to provide user-centred, data-driven recommendations across a range of projects and product areas. Write research briefs, define research plans and timelines, conduct qual and quant studies, analyse results, build verbal and written reports, present to partners. Collaborate with other teams, such as the Online UX Design Team and product owners to understand key business requirements and priorities. Apply a range of UX research methods and turn research findings into actionable recommendations. Contribute to the advancement of UI and UX design research by sharing knowledge, insights, and standard methodologies. Support workflow and project management by facilitating prioritisation, identifying achievements and risks, streamlining communications, and ensuring the team has the resources it needs. Evangelise research practices standards across the team. Identify and solve workflow issues, such as coordinating research activities and booking labs. Raise the profile of the UX Research Team by identifying and sharing success stories and helping collaborators understand the team's value and contribution. Assist with coordinating and facilitating team meetings and activities, maintain tools, build playbooks and onboard new team members. Help maintain relationships with external parties, such as vendors. Follow our Business Code of Conduct and always acting with integrity and due diligence. Proven knowledge of UX research methodology and practices Hands on experience with a range of qualitative and quantitative research methods and techniques, such as usability testing, ethnography, contextual enquiry, creation of user personas, journey mapping, surveys, competitor analysis and heuristics. An understanding of user centred design principles and their application to interface and service design. Some knowledge of Agile and Lean practices. An appreciation of the trade offs between user needs, business requirements and technical constraints. Experience crafting research plans to identify key achievements and deliverables to collaborators at all levels. Either a university degree of 2:1 or higher in human computer interaction (HCI) (or a related field such as design), or the equivalent years of professional experience. Experience using software tools for both lab based and remote user testing. This could include Optimal Workshop, Morae, Tobii, InVision. Experience in Usability / UX lab based testing. The ability to build solid working relationships with peers and senior leadership. Strong written and verbal communication, and presentation skills. The ability to solve problems creatively and effectively. Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet. We're proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. We are a big business and we can offer a range of diverse full time & part time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco. Beware of Recruitment Fraud We never ask for money during our hiring process. Any request for payment made in the name of Tesco is not legitimate. Please report suspicious activity
Universal Music Group
Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . Job Summary: We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation, and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute, and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.We are currently seeking an eager and collaborative individual to serve as the technical resource on CloudOps team. Responsible to provide technical support and guidance regarding cloud-based SAP solutions as well a being a key technical support resource in supporting the greater cloud landscape. Job Functions: The responsibilities of this position include, but are not limited to, the following functions in the Operations organization: Utilize technical skills and tools to coordinate, maintain, enhance, and deploy cloud-based solutions while following corporate standards and best practices. Work within a CloudOps team to meet project objectives in a timely fashion. Update project status reports (progress/risks/issues/roadblocks) as required by Senior Management. Use CloudOps methodology and toolsets to implement and support solutions in AWS, Azure, and GCP. Implement proposed solutions to ensure the delivery of a quality product or service. Ensure cloud resources meet UMG's operational requirements and are in compliance with UMG infrastructure and security standards. Provide documentation and communication to peers and other IT Teams for status, coordination, objectives, and performance. Compile and remediate vulnerabilities identified by the securities team. Assess and troubleshoot, consult with vendors, and coordinate with other teams for problem resolution. Ensure high work standards regarding incident and change management tasks. Other tasks as deemed necessary or appropriate. Job Requirements: Skills/Abilities: Critical and Required Daily Skills. SUSE Linux Enterprise Server (SLES) Administration: Deploy, configure, and manage SLES EC2 instances in AWS; troubleshoot boot issues; manage LVM (LVS, VGS, PVS); configure SUID, SGID, Sticky Bit; expand XFS file systems and EBS volumes; manage permissions and ACLs. User/group management, SSH security, package management (zypper, rpm), process/service management (systemd), log analysis, networking (TCP/IP, DNS, routing, firewalls), backup/restore, patching and security hardening. AWS Services: EC2, S3, EFS, Storage Gateway, EBS, VPC, VPC Endpoints, IAM, CloudWatch, CloudTrail; provisioning, configuration, monitoring and optimization. Automation & Scripting: Bash/shell scripting, AWS CLI, Infrastructure-as-Code (Terraform/Ansible), cron jobs and system automation. Monitoring & Performance: System resource monitoring, capacity planning, AWS monitoring tools, and troubleshooting performance bottlenecks.Overall Skillset: Proficient usage and management of Linux and Windows technology stacks (Ubuntu, Windows Server, Nginx, Apache, MySQL, PHP, IIS, MS SQL, .NET, and more). Proven experience with AWS, GCP, and Azure in an enterprise setting (personal use of these services will not be considered as equivalent). Experienced usage of Kubernetes technology stacks (K8s, EKS, GKE, Helm, Prometheus, Cortex, Grafana, Istio, and more). Accomplished with Modern CloudOps methodologies and toolsets (Chef, Terraform, Jira, Slack, Vault, Python, Cortex). Solid grasp and usage of version control and release management concepts and tools, particularly Git (Github / SVN/Bitbucket) for code branching and merging. Understanding of Modern Auth (OIDC, SSO, SAML, Federation). Build and support solutions using both serverless and server-based infrastructure in AWS, Azure, and GCP cloud environments. Follow deployment practices using CICD Processes and Technologies (Jenkins, TeamCity, Tekton, Spinnaker, Octopus, CodeDeploy, Automate). Solid understanding of key cloud design concepts such as "High Availability" (HA), "Elastic Load Balancing" (ELB), Principle of Least Privilege, Resiliency, Ephemeral Computing, Stateless Computing, Virtual Networking, and Scaling. Detailed knowledge and demonstrated experience with key AWS specific technologies including EC2, S3, RDS, Redshift, CloudWatch, CloudFormation, CloudTrail, Storage Gateway, VPC, Transit Gateway, Dedicated Instances, Large Memory U-Type Instances, and Lambda. Detailed knowledge and demonstrated experience with key GCP specific technologies including Compute Engine, BigQuery, IAM, BigTable, VPC, Shared VPC, Flow Logs, and Cloud Functions. Depth of knowledge of VPC, Cloud Networking, Hybrid Cloud, and IAM constructs in AWS, Azure, and GCP. Clear understanding that implementation of security principles and tools is not "optional". Experience with serverless technologies (K8s, RDS, Lambda, SNS, SQS, S3, BigQuery, EKS, GKE, BigTable, Azure AD, Azure B2C, API Gateway, CloudFront, Lambda at Edge). Skill configuring and administering different distributions of Linux (Amazon Linux, Ubuntu, Red Hat Enterprise Linux, SLES).Experience: 5 years minimum Experience in delivering IT infrastructure and cloud projects with multiple stakeholders and delivery teams. Extensive experience in technical server and Enterprise storage management. Practical (hands-on) Experience with all 3 leading cloud providers (AWS, Azure, GCP). Practical (hands-on) Experience with UMG primary DevOps toolsets (Chef, Terraform Enterprise, Jira, Confluence, Git, Vault, Slack). Practical (hands-on) Experience with UMG primary serverless technologies (k8s, GKE, EKS, Lambda, RDS). Practical (hands-on) experience with UMG primary VM technologies (EC2, Dedicated Instances, Compute Engine). Practical (hands-on) experience using scripting languages (Python, PowerShell, Golang, AWS CLI, GCP CLI, Bash). Practical (hands-on) experience using AWS Linux, Ubuntu Linux, and SLES Linux. Practical (hands-on) experience using Windows. Practical (hands-on) experience using Kubernetes (K8s) and related toolsets (K8s, EKS, GKE, Grafana, Prometheus, Cortex). Other tools: Dynatrace, Azure AD, Intune, SEP, Redlock, Prisma Cloud, SAP, GoAnywhere).Education: BA or BS degree in an IT related field or an equivalent combination of formal education and applicable experience required. MCSE, AWS, GCP and UNIX certifications strongly preferred.Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the
Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . Job Summary: We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation, and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute, and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.We are currently seeking an eager and collaborative individual to serve as the technical resource on CloudOps team. Responsible to provide technical support and guidance regarding cloud-based SAP solutions as well a being a key technical support resource in supporting the greater cloud landscape. Job Functions: The responsibilities of this position include, but are not limited to, the following functions in the Operations organization: Utilize technical skills and tools to coordinate, maintain, enhance, and deploy cloud-based solutions while following corporate standards and best practices. Work within a CloudOps team to meet project objectives in a timely fashion. Update project status reports (progress/risks/issues/roadblocks) as required by Senior Management. Use CloudOps methodology and toolsets to implement and support solutions in AWS, Azure, and GCP. Implement proposed solutions to ensure the delivery of a quality product or service. Ensure cloud resources meet UMG's operational requirements and are in compliance with UMG infrastructure and security standards. Provide documentation and communication to peers and other IT Teams for status, coordination, objectives, and performance. Compile and remediate vulnerabilities identified by the securities team. Assess and troubleshoot, consult with vendors, and coordinate with other teams for problem resolution. Ensure high work standards regarding incident and change management tasks. Other tasks as deemed necessary or appropriate. Job Requirements: Skills/Abilities: Critical and Required Daily Skills. SUSE Linux Enterprise Server (SLES) Administration: Deploy, configure, and manage SLES EC2 instances in AWS; troubleshoot boot issues; manage LVM (LVS, VGS, PVS); configure SUID, SGID, Sticky Bit; expand XFS file systems and EBS volumes; manage permissions and ACLs. User/group management, SSH security, package management (zypper, rpm), process/service management (systemd), log analysis, networking (TCP/IP, DNS, routing, firewalls), backup/restore, patching and security hardening. AWS Services: EC2, S3, EFS, Storage Gateway, EBS, VPC, VPC Endpoints, IAM, CloudWatch, CloudTrail; provisioning, configuration, monitoring and optimization. Automation & Scripting: Bash/shell scripting, AWS CLI, Infrastructure-as-Code (Terraform/Ansible), cron jobs and system automation. Monitoring & Performance: System resource monitoring, capacity planning, AWS monitoring tools, and troubleshooting performance bottlenecks.Overall Skillset: Proficient usage and management of Linux and Windows technology stacks (Ubuntu, Windows Server, Nginx, Apache, MySQL, PHP, IIS, MS SQL, .NET, and more). Proven experience with AWS, GCP, and Azure in an enterprise setting (personal use of these services will not be considered as equivalent). Experienced usage of Kubernetes technology stacks (K8s, EKS, GKE, Helm, Prometheus, Cortex, Grafana, Istio, and more). Accomplished with Modern CloudOps methodologies and toolsets (Chef, Terraform, Jira, Slack, Vault, Python, Cortex). Solid grasp and usage of version control and release management concepts and tools, particularly Git (Github / SVN/Bitbucket) for code branching and merging. Understanding of Modern Auth (OIDC, SSO, SAML, Federation). Build and support solutions using both serverless and server-based infrastructure in AWS, Azure, and GCP cloud environments. Follow deployment practices using CICD Processes and Technologies (Jenkins, TeamCity, Tekton, Spinnaker, Octopus, CodeDeploy, Automate). Solid understanding of key cloud design concepts such as "High Availability" (HA), "Elastic Load Balancing" (ELB), Principle of Least Privilege, Resiliency, Ephemeral Computing, Stateless Computing, Virtual Networking, and Scaling. Detailed knowledge and demonstrated experience with key AWS specific technologies including EC2, S3, RDS, Redshift, CloudWatch, CloudFormation, CloudTrail, Storage Gateway, VPC, Transit Gateway, Dedicated Instances, Large Memory U-Type Instances, and Lambda. Detailed knowledge and demonstrated experience with key GCP specific technologies including Compute Engine, BigQuery, IAM, BigTable, VPC, Shared VPC, Flow Logs, and Cloud Functions. Depth of knowledge of VPC, Cloud Networking, Hybrid Cloud, and IAM constructs in AWS, Azure, and GCP. Clear understanding that implementation of security principles and tools is not "optional". Experience with serverless technologies (K8s, RDS, Lambda, SNS, SQS, S3, BigQuery, EKS, GKE, BigTable, Azure AD, Azure B2C, API Gateway, CloudFront, Lambda at Edge). Skill configuring and administering different distributions of Linux (Amazon Linux, Ubuntu, Red Hat Enterprise Linux, SLES).Experience: 5 years minimum Experience in delivering IT infrastructure and cloud projects with multiple stakeholders and delivery teams. Extensive experience in technical server and Enterprise storage management. Practical (hands-on) Experience with all 3 leading cloud providers (AWS, Azure, GCP). Practical (hands-on) Experience with UMG primary DevOps toolsets (Chef, Terraform Enterprise, Jira, Confluence, Git, Vault, Slack). Practical (hands-on) Experience with UMG primary serverless technologies (k8s, GKE, EKS, Lambda, RDS). Practical (hands-on) experience with UMG primary VM technologies (EC2, Dedicated Instances, Compute Engine). Practical (hands-on) experience using scripting languages (Python, PowerShell, Golang, AWS CLI, GCP CLI, Bash). Practical (hands-on) experience using AWS Linux, Ubuntu Linux, and SLES Linux. Practical (hands-on) experience using Windows. Practical (hands-on) experience using Kubernetes (K8s) and related toolsets (K8s, EKS, GKE, Grafana, Prometheus, Cortex). Other tools: Dynatrace, Azure AD, Intune, SEP, Redlock, Prisma Cloud, SAP, GoAnywhere).Education: BA or BS degree in an IT related field or an equivalent combination of formal education and applicable experience required. MCSE, AWS, GCP and UNIX certifications strongly preferred.Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the
MS Amlin
Delegated Authority Senior Bordereaux Analyst page is loaded Delegated Authority Senior Bordereaux Analystlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: RQ12752 Role: Delegated Authority Senior Bordereaux Analyst Location: London Position: Full time, permanent The Delegated Underwriting Senior Bordereaux Analyst is responsible for supporting the Bordereaux Manager with delivering end-to-end bordereaux validation, payment and mapping processing for claims, risk and premium bordereaux for the entire Delegated Authority Portfolio. Ensuring all bordereaux related activities follow the policies, procedures and processes of the Delegated Authority Framework and that a professional, efficient and effective service is provided at all timesAssist our outsourcing partners, Genpact with performing the bordereaux processing tasks, meeting service levels and query resolution. About The Job While there is rarely a typical day, here's a snapshot of some of the key parts of the job: Support the Bordereaux Manager in implementing the oversight framework for bordereaux processing, ensure all regulatory requirements and internal controls including JSOX's are met. Assist with mapping and processing for claims, risk and premium bordereaux, providing SME support to our service providers, Genpact. Act as an SME for bordereaux processing, supporting Underwriters in meeting with Brokers and Coverholders to resolve processing queries. Act as a Bordereaux system administrator and provide expert knowledge on the tools capabilities. Assist with monthly ELTO reporting and addressing audit action outcomes Identifying the root cause of data issues to resolve queries, inform mapping and process changes Work with our service partner Genpact to ensure all potential breaches are appropriately raised, investigated and resolved Escalation points for issues in relation to the reconciliation of financial records between bordereaux, TRAX and source system Work closely with the DA Data Analyst and DATA Team in the development of reporting solutions for the business Assist the DA Data Analyst with data queries and compilation of report returns Ensuring reporting and KPIs arising from all activities are accurate and timely Monitor data quality via dashboards and liaise with our service partner Genpact, to ensure issues are identified and resolved Be the key subject matter expert for all bordereaux related topics - providing specialist knowledge to clients, our service partner Genpact and the business to inform better decision and add value through our tailor-made reporting capabilities Timely escalation of any material issues identified to appropriate forums Supporting the wider DA Team as requiredIn addition to your key responsibilities, you will be expected to: Work closely with the DA business partners, Delegated Claims Managers and Underwriters to ensure the complete and accurate processing of Data to support performance monitoring Ensure that personal and sensitive data is managed in compliance with regulatory and legal requirements, and in accordance with MSAUL's policies. Support the Head of Delegated Authority/Head of Delegated Claims Authority with wider team performance related activities as required Develop and maintain effective relationships with Underwriters and other internal stakeholders Maintain high standards and take personal accountability. Act as an ambassador of our company, raising our profile in the marker and proactively strengthening our reputation Build long lasting trusted relationships, developing client insight and ensuring fair outcomes. Manage competing priorities, ensuring full engagement from all key stakeholders. Abide by MSAUL's Conduct Rules and Values as shown below What You'll Need Experience: Experience in a similar role Experience of claims bordereaux would be advantageous We are stronger together because of our common interests and rich differences. You may be the strength we didn't know we needed. Believe in yourself, and click apply today! As well as a competitive base salary and performance related discretionary bonus, here is a link to our employee benefits - Hybrid Working At MS Amlin we operate a hybrid working model to empower our people with flexibility to blend where they work. We value collaboration and believe that we work better together, our teams typically do 3 days a week in the office. About MS Amlin MS Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd's of London, the Middle East, and Asia Pacific. With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge. At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships. We will build a workplace where all talent is welcomed, and everyone has the opportunity to influence how the business works. We have dedicated employee resource groups that support our Diversity, Equity, and Inclusion (DE&I) goals. Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd's of London, the Middle East, and Asia Pacific.With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge.At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships.
Delegated Authority Senior Bordereaux Analyst page is loaded Delegated Authority Senior Bordereaux Analystlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: RQ12752 Role: Delegated Authority Senior Bordereaux Analyst Location: London Position: Full time, permanent The Delegated Underwriting Senior Bordereaux Analyst is responsible for supporting the Bordereaux Manager with delivering end-to-end bordereaux validation, payment and mapping processing for claims, risk and premium bordereaux for the entire Delegated Authority Portfolio. Ensuring all bordereaux related activities follow the policies, procedures and processes of the Delegated Authority Framework and that a professional, efficient and effective service is provided at all timesAssist our outsourcing partners, Genpact with performing the bordereaux processing tasks, meeting service levels and query resolution. About The Job While there is rarely a typical day, here's a snapshot of some of the key parts of the job: Support the Bordereaux Manager in implementing the oversight framework for bordereaux processing, ensure all regulatory requirements and internal controls including JSOX's are met. Assist with mapping and processing for claims, risk and premium bordereaux, providing SME support to our service providers, Genpact. Act as an SME for bordereaux processing, supporting Underwriters in meeting with Brokers and Coverholders to resolve processing queries. Act as a Bordereaux system administrator and provide expert knowledge on the tools capabilities. Assist with monthly ELTO reporting and addressing audit action outcomes Identifying the root cause of data issues to resolve queries, inform mapping and process changes Work with our service partner Genpact to ensure all potential breaches are appropriately raised, investigated and resolved Escalation points for issues in relation to the reconciliation of financial records between bordereaux, TRAX and source system Work closely with the DA Data Analyst and DATA Team in the development of reporting solutions for the business Assist the DA Data Analyst with data queries and compilation of report returns Ensuring reporting and KPIs arising from all activities are accurate and timely Monitor data quality via dashboards and liaise with our service partner Genpact, to ensure issues are identified and resolved Be the key subject matter expert for all bordereaux related topics - providing specialist knowledge to clients, our service partner Genpact and the business to inform better decision and add value through our tailor-made reporting capabilities Timely escalation of any material issues identified to appropriate forums Supporting the wider DA Team as requiredIn addition to your key responsibilities, you will be expected to: Work closely with the DA business partners, Delegated Claims Managers and Underwriters to ensure the complete and accurate processing of Data to support performance monitoring Ensure that personal and sensitive data is managed in compliance with regulatory and legal requirements, and in accordance with MSAUL's policies. Support the Head of Delegated Authority/Head of Delegated Claims Authority with wider team performance related activities as required Develop and maintain effective relationships with Underwriters and other internal stakeholders Maintain high standards and take personal accountability. Act as an ambassador of our company, raising our profile in the marker and proactively strengthening our reputation Build long lasting trusted relationships, developing client insight and ensuring fair outcomes. Manage competing priorities, ensuring full engagement from all key stakeholders. Abide by MSAUL's Conduct Rules and Values as shown below What You'll Need Experience: Experience in a similar role Experience of claims bordereaux would be advantageous We are stronger together because of our common interests and rich differences. You may be the strength we didn't know we needed. Believe in yourself, and click apply today! As well as a competitive base salary and performance related discretionary bonus, here is a link to our employee benefits - Hybrid Working At MS Amlin we operate a hybrid working model to empower our people with flexibility to blend where they work. We value collaboration and believe that we work better together, our teams typically do 3 days a week in the office. About MS Amlin MS Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd's of London, the Middle East, and Asia Pacific. With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge. At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships. We will build a workplace where all talent is welcomed, and everyone has the opportunity to influence how the business works. We have dedicated employee resource groups that support our Diversity, Equity, and Inclusion (DE&I) goals. Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd's of London, the Middle East, and Asia Pacific.With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge.At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships.
Gilead Sciences, Inc.
Uxbridge, Middlesex
Director, R&D Information Systems United Kingdom - Uxbridge, United Kingdom - Cambridge Research Regular Job Description At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. As a Director in the Regulatory and R&D Quality Systems organization, you are a thought leader and partner for Regulatory Affairs and R&D Quality stakeholders focusing primarily on regions outside of the U.S. to bring visibility into requirements that will directly support business processes and users in those regions. It requires a good understanding of current technology trends with a keen eye on innovation to help drive change in how technology can continue to transform and support the business in meeting key corporate objectives. Cambridge or Stockley Park , onsite 3 days a week. Main Responsibilities: Provide expertise, guidance, and leadership in Regulatory Information Management (RIM), Submission Management, Inspection Readiness and AI technologies while applying an enterprise mindset. Manage escalations during critical system issues/outages, liaison with IT and Business to ensure impact is clear and support timely communication to end users through resolution. Operate as a representative for Development Systems during inspections and audits, as applicable. Mentor and guide other Development Systems team members in the U.K. on cross-functional projects. Work with the team and leaders across geographic regions to ensure support and functional needs are met. Serve as primary driver and knowledge resource within the team on system evaluation of new or improving technologies to more efficiently meet changing business needs. Serve as subject matter expert on cross-functional requirement gathering, and implementation teams. Provide strong leadership and engagement with senior leaders, internal and external partners and stakeholders. Provide strategic input to future planning and development of the Development Systems Department. Oversees or otherwise leads specific projects and /or acts as a core project team member. Interact frequently with other functional areas (i.e., Regulatory Affairs, R&D Quality, Patient Safety, IT). Represent Development Systems as a technical subject matter expert and contact for projects. Requirements: BA or BS degree in a scientific discipline, information systems or equivalent, with a 12+ years managing Regulatory Affairs systems or related experience, or a MS degree in a scientific discipline, information systems or equivalent, with 10+ years managing Regulatory Affairs systems or related experience. Proven track record of driving change and strengthening capabilities in complex, multi-functional organizations by introducing new technologies and processes. Works with minimal direction and exercises latitude in determining technical or business objectives of assignments. Solid understanding of change management methodology and execution. In-depth experience in Regulatory Information Management technologies and how the industry is transforming with AI and other innovative technologies. Good understanding of computer system validation methodology, development, and execution. Extensive relevant experience in the pharmaceutical/biotechnology industry including both global and regional roles, particularly in Regulatory Affairs and/or R&D Quality. Highly driven self-starter, taking personal ownership and initiative, with an ability to navigate through ambiguity; exhibit resourcefulness and provide prioritization and focus. Exhibit solid leadership skills with an ability to set a clear vision, goals and objectives to inspire and drive innovative thinking and influence across functions. Experience working with cross-functional teams is required. Exceptional interpersonal skills, including teamwork, facilitation, and negotiation. Demonstrated experience organizing ad hoc teams to achieve accelerated results. Excellent planning and organizational skills. Persuasive writer with strong verbal communication skills. Demonstrated ability to apply technical knowledge to oversight, troubleshooting, and training. Equal Employment Opportunity (EEO) It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual's gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws. For Current Gilead Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday. Share: Job Requisition ID R Full Time/Part Time Full-Time Job Level Director
Director, R&D Information Systems United Kingdom - Uxbridge, United Kingdom - Cambridge Research Regular Job Description At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. As a Director in the Regulatory and R&D Quality Systems organization, you are a thought leader and partner for Regulatory Affairs and R&D Quality stakeholders focusing primarily on regions outside of the U.S. to bring visibility into requirements that will directly support business processes and users in those regions. It requires a good understanding of current technology trends with a keen eye on innovation to help drive change in how technology can continue to transform and support the business in meeting key corporate objectives. Cambridge or Stockley Park , onsite 3 days a week. Main Responsibilities: Provide expertise, guidance, and leadership in Regulatory Information Management (RIM), Submission Management, Inspection Readiness and AI technologies while applying an enterprise mindset. Manage escalations during critical system issues/outages, liaison with IT and Business to ensure impact is clear and support timely communication to end users through resolution. Operate as a representative for Development Systems during inspections and audits, as applicable. Mentor and guide other Development Systems team members in the U.K. on cross-functional projects. Work with the team and leaders across geographic regions to ensure support and functional needs are met. Serve as primary driver and knowledge resource within the team on system evaluation of new or improving technologies to more efficiently meet changing business needs. Serve as subject matter expert on cross-functional requirement gathering, and implementation teams. Provide strong leadership and engagement with senior leaders, internal and external partners and stakeholders. Provide strategic input to future planning and development of the Development Systems Department. Oversees or otherwise leads specific projects and /or acts as a core project team member. Interact frequently with other functional areas (i.e., Regulatory Affairs, R&D Quality, Patient Safety, IT). Represent Development Systems as a technical subject matter expert and contact for projects. Requirements: BA or BS degree in a scientific discipline, information systems or equivalent, with a 12+ years managing Regulatory Affairs systems or related experience, or a MS degree in a scientific discipline, information systems or equivalent, with 10+ years managing Regulatory Affairs systems or related experience. Proven track record of driving change and strengthening capabilities in complex, multi-functional organizations by introducing new technologies and processes. Works with minimal direction and exercises latitude in determining technical or business objectives of assignments. Solid understanding of change management methodology and execution. In-depth experience in Regulatory Information Management technologies and how the industry is transforming with AI and other innovative technologies. Good understanding of computer system validation methodology, development, and execution. Extensive relevant experience in the pharmaceutical/biotechnology industry including both global and regional roles, particularly in Regulatory Affairs and/or R&D Quality. Highly driven self-starter, taking personal ownership and initiative, with an ability to navigate through ambiguity; exhibit resourcefulness and provide prioritization and focus. Exhibit solid leadership skills with an ability to set a clear vision, goals and objectives to inspire and drive innovative thinking and influence across functions. Experience working with cross-functional teams is required. Exceptional interpersonal skills, including teamwork, facilitation, and negotiation. Demonstrated experience organizing ad hoc teams to achieve accelerated results. Excellent planning and organizational skills. Persuasive writer with strong verbal communication skills. Demonstrated ability to apply technical knowledge to oversight, troubleshooting, and training. Equal Employment Opportunity (EEO) It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual's gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws. For Current Gilead Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday. Share: Job Requisition ID R Full Time/Part Time Full-Time Job Level Director