2173 jobs found

Senior Software Developer Department: Cyber Services and Capabilities Employment Type: Full Time Location: GBR Manchester Hardman Boulevard Description This role is a Full Stack JavaScript Developer is responsible for designing, building, and maintaining secure, scalable, and high quality applications that extend and enhance our ITSM platform (ServiceNow). Operating within a cybersecurity-focused Managed Services environment, this role requires strong full-stack JavaScript expertise across backend, frontend, and API development, combined with a security-first mindset. The developer will take ownership of end-to-end solutions-from requirements and design through implementation, testing, and support-working closely with ServiceNow administrators, engineers, and business stakeholders. Key Responsibilities Application Development: Design and develop custom JavaScript applications within our ServiceNow platform to automate business processes and resolve complex operational challenges. Requirements Gathering: Collaborate with stakeholders across the organization to understand their needs and translate them into technical solutions within ServiceNow. Security & Compliance: Implement secure coding practices aligned to SSDLC principles, including data protection, access control, and auditability. Customization and Integration: Customize existing applications and integrate with external systems and APIs to enhance functionality and user experience. Quality Assurance: Conduct thorough testing of developed applications and solutions. Ensure compliance with coding standards and best practices. Continuous Improvement: Identify technical debt and opportunities to improve platform reliability, developer experience, and delivery velocity. Documentation and Support: Create comprehensive documentation for developed applications and provide ongoing support and enhancements based on user feedback. Collaboration: Work closely with the System Administrators and other IT team members to ensure seamless implementation and operation of developed applications. Skills, Knowledge & Expertise Very strong knowledge of JavaScript, NodeJS and the React framework Experience with modern JavaScript tooling (ES6+, npm, build pipelines) Experience designing and consuming APIs in production environments Ability to write clean, maintainable, well documented code Understanding of Secure authentication & authorisation techniques Strong knowledge of both Server and Client Side JavaScript development General programming skills and understanding of secure software development lifecycle (SSDLC) Excellent communication and teamwork abilities Ability to manage multiple projects simultaneously and meet deadlines Creative thinking and problem-solving skills Desirable Requirements Bachelor's degree in computer science, information systems, or related field Significant demonstrable experience specific to Full Stack JavaScript development. Other relevant certifications. Experience working in a security-focused environment Knowledge of the ServiceNow Ecosystem is not a requirement, but would be useful. Job Benefits Flexible Working: Balance your work and personal life with our flexible working options. Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave. Medicash & Critical Illness Scheme Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme. Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities. Green Car Scheme: Drive green and save money with our eco-friendly car scheme. Cycle Scheme: Stay fit and healthy with our cycle-to-work scheme. Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet. Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments.

慨正橡扯 is seeking a Senior Software Development Engineer - Data Engineering to join their Win with Data team in Nottingham, UK. This role focuses on designing and developing software features aimed at improving credit card consumer experiences, utilizing languages such as Java and Python. The ideal candidate will lead software projects, drive engineering best practices, and work on cloud-based solutions within a self-organised data engineering team. If you have expertise in OO languages and love solving complex problems, we want to hear from you.

Location: London, Hybrid on site (3 - 4 days in the central London-based office, and at client sites) Department: MSP Operations Summary The IT Technical Lead is the most senior technical individual contributor within the MSP team at Dr Logic, bridging day-to-day service delivery and longer-term technical strategy. You will own the technical quality of everything we deliver, setting standards, leading projects, owning the knowledge base, and ensuring our clients' environments remain secure, optimised, and well-documented. You will act as the final technical escalation point for the service desk, lead the delivery of complex client projects, and contribute directly to pre-sales and business development. You will work closely with clients on-site and remotely, particularly during onboarding phases, and play a central role in shaping Dr Logic's technical direction and roadmap. The Technical Lead reports to the MSP Operations Manager. Duties and Responsibilities Serve as an escalation point for complex technical issues from the L1 and L2 service desk teams. Take ownership of high-priority incidents (P1), driving resolution and ensuring clear communication with clients throughout. Meeting SLA targets, identifying patterns, removing blockers, and supporting the desk in maintaining service levels. Proactively monitor client environments for vulnerabilities, backup failures, and patch compliance, communicating findings and actions to clients. Client Projects Lead the technical delivery of client projects, taking ownership from scoping through to handover to BAU support. Ensure all project-related changes to client environments are fully documented. Support and manage the technical elements of client onboarding and offboarding, ensuring a high-quality, repeatable process. Collaborate with Project Engineers on more complex or concurrent engagements where required. Client Relationships & On-Site Support Act as a senior technical contact for key clients, building trusted advisory relationships. Conduct regular client site visits, particularly during and following onboarding, to support implementation, gather requirements, and strengthen relationships. Work directly with clients to assess their environments, identify improvement opportunities, and recommend solutions aligned to their needs and budget. Support the MSP Operations Manager and Managing Director in client reviews, technical presentations, and proposal development. Technical Standards & Stack Ownership Define, document, and enforce technical standards across the team, ensuring consistent, high-quality delivery across all client environments. Manage and optimise Dr Logic's internal technical stack, including MDM, RMM, identity management, and monitoring tooling. Manage internal licences, certificates, and expiry dates across the technical stack. Identify opportunities for automation and process improvement and lead on implementation where appropriate. Maintain Dr Logic's software and hardware asset lists. Knowledge Base & Documentation Own the Dr Logic knowledge base, establishing structure, quality standards, and a culture of consistent documentation across the team. Ensure client documentation is accurate, up to date, and reflects the current state of their environment following any change. Develop and lead knowledge-sharing sessions and training materials for the operations team. Pre-Sales & Technical Strategy Contribute technical expertise to pre-sales conversations, supporting scoping, solution design, and proposal development alongside the business development team. Provide clear, well-informed technical input into client proposals, helping ensure recommended solutions are achievable and commercially grounded. Contribute to Dr Logic's technical roadmap by evaluating new products and technologies. Team Development Mentor and support L1 and L2 technicians, sharing knowledge, reviewing complex cases, and helping the team grow technically. Lead by example in technical proficiency, documentation habits, and client communication standards. Train the operations team on new technologies, tooling, and implementations as they are introduced. Minimum 5 years experience working with Apple in a business environment, with deep expertise in macOS and iOS. Strong working knowledge of Windows Desktop and Windows Server environments. Experience managing IT services within an ITIL framework (incident, problem, change management). Familiarity with information security frameworks and working within a regulated or compliance-driven environment (e.g. ISO 27001, Cyber Essentials, SOC 2) Proven experience leading or delivering technical projects end-to-end. Strong understanding of MDM and identity management platforms (JumpCloud, Jamf, Addigy, Okta, Azure AD). Google Workspace and Microsoft 365/Entra administration. Networking: DHCP, DNS, IP addressing, subnetting, VLANs; configuration of routers, switches, and wireless access points. Experience with RMM tooling (e.g. NinjaOne, N-able) Experience with ITSM platforms (e.g. ServiceNow, Autotask). Patch management across software and operating systems. Excellent technical documentation skills, able to write clearly for both technical and non-technical audiences. Source control familiarity (GitHub or GitLab). Making use of AI tools such as Claude in everyday work. Previous experience within a Managed Service Provider (MSP). Jamf Certified Tech. Egnyte Technical Professional Certification. Apple Certified IT Professional Microsoft 365 Administrator Expert Google Workspace Administrator Experience contributing to technical pre-sales or solution design. Familiarity with SaaS product administration at scale. Experience with software packaging tools (e.g. Jamf Composer, AutoPkg) and software deployment on Mac and Windows. Personal Qualities Technically excellent and genuinely passionate about technology and the MSP space. Clear and confident communicator, comfortable with clients, engineers, and senior stakeholders alike. Takes ownership: follows through, documents thoroughly, and holds a high personal bar. Calm and decisive under pressure, particularly during high-priority incidents. Proactive and curious, always looking to improve processes, tooling, or the team's capabilities. Collaborative and approachable, leading through expertise and example rather than authority. Organised, detail-oriented, and able to manage competing priorities across projects and BAU.

Job description About Made Tech: Our aim at Made Tech is to use human centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. Are you a Software Engineer that wants to actually see the real world impact from what you help to create? Our mission is simple! We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. At Made Tech, we're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage all people from underrepresented groups to apply for roles with us. We are looking for Lead Engineers with a particular penchant and love for cloud, automation, slick tooling, and empowering software delivery by coaching teams in true DevOps fashion. While we are looking for those with significant experience working with AWS, this role remains a full stack and polyglot role as with all of our Software Engineering roles. Our Lead Software Engineers are Tech Leads, Architects, Thought Leaders, Full Stack Engineers, and Consultants. They are our most senior technologist within a customer account representing Made Tech and act as a hands on CTO across one or more software delivery teams driving organisational change and outcomes for users. They combine technical excellence, drive to deliver, and coaching, to achieve outcomes for our customers and their users, and to establish strong engineering cultures within our customers' organisations. They find themselves working on a variety of different problems from monoliths to microservices, upskilling colleagues and customers, always learning from others, while constantly striving to be nice humans. Key responsibilities We primarily write and deliver custom software for the public sector. We work across central and local government, as well as in health, and our past lies in the technology startup world. Technical excellence for us isn't about delivering to feature lists. We place a strong emphasis on outcome based delivery; ensuring our customers' goals are understood and achieved with the technology we deploy. High performing software delivery teams need to be empowered to iteratively and rapidly deliver changes all the way through to production. To do this we combine our extensive cloud automation knowledge with DevOps culture. We ensure we document our architecture and infrastructure as code, using technologies such as Terraform and OpenAPI. Containerisation is a big part of empowering our teams to develop, deploy and scale their applications, but so too is using AWS Lambda and avoiding the complexity of stateful services altogether. Right tool for the job. For us, DevOps is about culture rather than roles and titles. Even though this role is for someone with strong DevOps experience, the biggest impact you will have is coaching and helping teams use the platforms you build. You won't be building infrastructure in isolation or charged with deploying other people's work into production. You'll empower teams with the mantra: you build it, you run it! Our teams have used Java, Ruby, Python, ES6 with React, C# with .NET Core. We don't limit ourselves as a company and we expect all our Engineers to be keen on learning new technologies. Automation is important to our teams, so we make sure there is a CD pipeline set up to build, test, and release many times per day. We grow a team of language agnostic engineers, which you might already consider yourself to be, who are versed in a mix of paradigms such as object oriented, functional, declarative, event-based and aspect-oriented. To create this environment our Senior Engineers need to embrace sharing their knowledge and skills with others, and they need to keep an open mind - we'd love to hear some examples of mentoring, coaching and growing team members. Maybe you will have written some blog posts about your discipline, or perhaps even delivered a talk or two. Skills, knowledge and expertise Essential Skills We want our teams and individuals to grow. If you don't have the following skills, you will have access to a learning budget, experienced team members and a wider learning and mentoring culture that can help you develop the following: Written code with tests Delivery in an agile environment Worked across a variety of programming languages Worked with databases Worked with APIs Worked with at least one Cloud platform Debugging experience in a range of systems Evidence of self development - we value keen learners Drive to deliver outcomes for users Desire to mentor others Nice to Haves Consultancy experience Working directly with customers and users Working within multidisciplinary teams with product, design, and technology working within the same cycles Showcasing and presentation skills Agile practices such as Scrum, XP, and/or Kanban Pair programming - we pair around 50% of the time Writing code with test driven development Experience building and maintaining CI/CD pipelines Component based design techniques such as using pattern libraries, styled components, CSS in JS, BEM, and/or SUIT CSS Debugging infrastructure The REACT ecosystem including a test driven approach Infrastructure as code technology like Terraform and Cloud Formation Familiarity with architectural and design patterns Use of architectural design records You can find the full job description on our handbook here. Please note, an increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year's employment history (or back to full time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Job benefits At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice

Robotics Cloud Software Engineer Robotics Cloud Software Engineer III is a senior individual contributor responsible for architecting, developing, and scaling cloud services, dashboards, and data processing systems that support robotics and autonomous vehicle technology. This role combines cloud software engineering, distributed systems development, IoT platform integration, and hands on work with vehicles and robotic systems deployed in real world environments. Key Responsibilities Cloud Platform Development: design and develop scalable dashboards and user interfaces for robotics, traffic management and telemetry; integrate, transform, and combine multiple datasets to deliver meaningful, actionable user insights; use open source frameworks, tools, and libraries (NuxtJS, NestJS, Grafana, D3.js) to create visually rich and responsive dashboards; build cloud native APIs and microservices enabling machine to cloud communication using REST, gRPC, MQTT and messaging technologies; develop IoT solutions using Azure IoT Hub, Device Provisioning Service, Azure Event Hub, Azure Functions and other cloud services to support secure telemetry ingestion and bi directional device communication. Robotics and Telemetry Integration: integrate cloud services with vehicle and robotic systems, enabling telemetry streaming, remote monitoring, automation, and operator assist capabilities; build and maintain both real time and batch data ingestion pipelines using Azure Event Hub, Azure Stream Analytics, Azure Data Explorer and Cosmos DB; provide secure, reliable access for dealers and partners to HYMH databases via authenticated web service interfaces; collaborate closely with telemetry platform teams, robotics engineers, external vendors, and customer organizations to deliver end to end robotics functionality. Software Development, Testing and Reliability: simulate, verify and validate developed software to ensure it meets functional, integration and stakeholder requirements; deliver high quality software using Agile methodologies with an emphasis on reliability, scalability and system performance; implement observability using metrics, distributed logging and alerting (Azure Monitor, Application Insights, Prometheus, Grafana) to support high availability robotics solutions; contribute to engineering best practices, including documentation, coding standards, CI/CD pipelines and continuous improvement initiatives. Architecture and Technical Leadership: participate in architectural design and planning for cloud, data and robotics platform solutions, including IoT device management, telemetry architectures and data flows; mentor junior engineers and foster growth of technical expertise across the broader engineering team; contribute to sprint planning, design reviews, architecture sessions and cross functional technical discussions. Experience and Qualifications Bachelor's degree in electrical engineering, computer engineering, computer science or a related field. Four years of relevant engineering experience. Proficiency in at least one modern programming language such as Java, C++ or C#. Experience with SQL and NoSQL database development and automation of web queries. Experience working in an Agile software development environment. Experience with Microsoft Azure cloud services. Strong written and verbal communication skills. Strong analytical thinking, problem solving and design capabilities. Preferred Qualifications Exposure to robotics, autonomous vehicles, mobile or highway equipment, or industrial automation through coursework, internships, professional work or personal projects. Experience working with electrical engineering and embedded software teams. Experience with telemetry systems, IoT integration or fleet management platforms. Experience with ROS or ROS2, simulation environments or real time streaming data systems. Equal Opportunity Statement Hyster Yale Materials Handling, Inc. is an equal opportunity employer. The successful candidate will be subject to background checks.

As a Software Engineer II - Applied AI in the AI/ML for Engineering team at JPMorganChase, you'll be at the forefront of AI innovation, combining cutting edge techniques with unique data assets to optimise business decisions and automate processes. This role offers a unique blend of artificial intelligence and software engineering, allowing you to advance engineering processes and build impactful products. In this role, you will leverage the latest research in Large Language Models, Natural Language Processing and statistical machine learning to build AI powered products that automate processes and enhance decision making. You will collaborate with engineering and testing teams to design scalable Machine Learning services and communicate AI capabilities to diverse audiences. Job Responsibilities Development of advanced machine learning models to address complex operational challenges. Evaluating and communicating the impact brought by proposed solutions. Architect and oversee the deployment of generative AI applications and agents to automate and enhance business processes. Collaborate with senior stakeholders to understand strategic business needs and translate them into comprehensive technical solutions. Analyze large datasets to extract actionable insights and support data driven decision making at a strategic level. Ensure the scalability, reliability, and security of AI/ML solutions in a production environment, with a focus on long term sustainability. Stay informed about the latest advancements in AI/ML technologies and drive their integration into our operations. Mentor and guide junior team members, fostering a culture of innovation and continuous learning. Required Qualifications, Capabilities, And Skills Advanced degree in a STEM field (Degree in Computer Science or Software Engineering), with experience in AI/ML. Proven track record of AI/ML model development and deployment of AI/ML applications in a production environment, with expertise in deploying models on AWS platforms. Deep familiarity with MLOps practices, covering the full cycle from design, experimentation, deployment, to monitoring and maintenance of machine learning models. Expertise in machine learning frameworks such as TensorFlow, PyTorch, PyTorch Lightning, or Scikit learn. Proficiency in Python with a strong emphasis on code quality and reliability through comprehensive testing. Extensive experience with generative AI models, mainly as cloud service APIs (e.g., OpenAI). Experience with integrating user feedback to establish self improving AI applications. Solid understanding of data preprocessing, feature engineering, and model evaluation techniques. Familiarity with cloud platforms (AWS). Excellent problem solving skills and the ability to work independently and collaboratively. Strong communication skills to effectively convey complex technical concepts to non technical stakeholders. Preferred Qualifications, Capabilities, And Skills A Ph.D. is a plus but not required. Experience in software engineering practices. Experience in developing AI solutions using agentic frameworks. Experience fine tuning LLMs with advanced techniques. Experience with prompt optimisation to enhance the performance and effectiveness of prompt engineering. Demonstrated ability to design and implement AI application architecture. Significant experience in bringing AI applications to production with a focus on strategic impact and innovation. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Overview Front Office Support Manager - 12 month FTC Indra is one of the leading global technology and consulting companies and the technological partner for core business operations of its customers worldwide. It is a world-leader in providing proprietary solutions in specific segments in Transport and Defence markets, and the leading firm in Digital Transformation Consultancy and Information Technologies in Spain and Latin America through its affiliate Minsait. Its business model is based on a comprehensive range of proprietary products, with a high-value focus and with a high innovation component. In the 2024 financial year, Indra achieved revenue of € 4.84 billion, 60,000+ employees, a local presence in 46 countries and business operations in over 140 countries. As the technological partner for its customers' key operations, Indra is at the core of their business, and Indra's four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers' needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. We are seeking a Front Office Support Manager to lead the management, maintenance and delivery of services related to the front office applications for a major programme in the public transport sector. This role provides leadership across a multi disciplinary team responsible for L2 and L3 support, incident escalation, system improvements, and performance reporting throughout the contract's lifespan. The position requires strong technical oversight, operational governance, and high level coordination with the client and internal stakeholders to ensure system stability, service excellence, and continuous improvement. Responsibilities Provide overall leadership for the field equipment support function, ensuring effective delivery of L2 and L3 support services for all front office applications. Oversee system performance, availability, and service quality, ensuring compliance with contractual KPIs and technical requirements. Act as the senior escalation point for front office-related incidents, major incidents and complex technical issues, coordinating resolution across system teams and engineering groups. Lead high level engagement with the client on front office operational performance, incident trends, service improvements, and contract governance. Ensure strong oversight of daily operational activities, including incident management, ticket prioritisation, queue management, RCA production and monitoring of performance metrics. Provide guidance and strategic direction to team leaders, systems engineers, administrators and analysts, ensuring robust processes, clear standards, and effective service delivery. Drive continuous improvement initiatives, system optimisation, and the implementation of enhancements across the Front Office environment. Maintain alignment with adjacent service functions (service desk, maintenance teams, engineering, and performance assurance) to ensure fully integrated service delivery. Coordinate resource planning, capacity management and forecasting with the team leader to ensure readiness and operational efficiency. Provide regular reporting to senior management, including performance dashboards, trends analysis, risks, and opportunities for improvement. Required Skills and Experience Bachelor's degree (or equivalent) in engineering, IT, computer science, telecommunications, or a related discipline. Strong experience leading technical support, IT operations, or application support teams (L2/L3), ideally within transport, ticketing or mission critical environments. Deep understanding of Front Office systems, field devices or distributed operational technology. Experience managing complex incident lifecycles, including Major Incident management, RCA, and performance reporting. Proven leadership experience managing multi disciplinary technical teams. Strong operational governance skills, including KPIs, SLAs, service performance and continuous improvement. Excellent communication and stakeholder management capabilities, especially in customer facing roles. Ability to operate confidently in contractually complex, high assurance environments. Strong analytical and decision making abilities. Desirable Experience Experience with fare collection systems, transport technology or revenue device management. Knowledge of incident management tooling, ticketing systems and monitoring platforms. Understanding of software and hardware diagnostic processes. Experience contributing to system upgrades, operational improvements or change initiatives. Benefits Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days) 35 hour working week Pension - 4% employee and 4% employer Private medical insurance (including dental & optical) Life assurance Income protection Employee assistance programs Flexible/remote working options Charitable initiatives Social events (formal & informal) Learning and development programs Innovative & collaborative work environment Equal Employment Opportunity Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law

Graphnet Health is seeking a Senior Azure DevOps Engineer to join their team in Milton Keynes, focusing on the automation of infrastructure and software deployment. The role requires a strong background in Azure services, and proven skills in CI/CD pipeline creation. The ideal candidate will possess at least 5 years of enterprise experience with Azure and exhibit strong problem-solving abilities. Responsibilities include maintaining cloud platforms and collaborating closely with various teams to enhance healthcare solutions.

慨正橡扯 is hiring an Applied AI ML Senior Associate to contribute to the LLM Suite platform. The role involves designing and troubleshooting software solutions, collaborating with senior engineers, and implementing GenAI services using Azure and AWS. The ideal candidate will have a degree in computer science or equivalent experience, strong software development skills, and familiarity with AI/ML technologies. Join a diverse team to help shape innovative financial technology.

Role Overview Scale's rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMs Upskilling and advisory services to spread the impact of AI As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, while supporting end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and the resilient cloud infrastructure required for our international government partners. At Scale, we're not just building AI solutions-we're enabling the public sector to transform their operations and better serve citizens through cutting edge technology. If you're ready to shape the future of AI in the public sector and be a founding member of our team, we'd love to hear from you. You will: Own the production outcome: Take full accountability for the long term performance and reliability of AI use cases deployed across international government agencies. Ensure Full-Stack integrity: Oversee the end to end health of the platform, ensuring seamless integration between the AI core and all full stack components, from APIs to UI, to maintain a responsive and production ready environment. Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability. Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks. Incident command: Lead the response for production issues in mission critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again. Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials. Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases. Ideally, you have: Experience: 6+ years in a high impact technical role (SRE, FDE or MLOps) with experience in the public sector. Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI. System architecture proficiency: Proven experience maintaining production grade applications with a deep understanding of the full request lifecycle connecting frontend/API layers to the backend and AI core. Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools. Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them. Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy. Customer communication: The ability to explain to a high ranking official why the performance of the system has degraded and how we are fixing it. PLEASE NOTE: Our policy requires a 90 day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision. We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.