Senior Infrastructure Engineer 450 Per Day, Inside IR35 6-Month Contract Didcot, Oxfordshire Your new company We're supporting a nationally significant scientific research organisation recognised for delivering some of the most advanced and high-impact projects in the UK. Their digital platforms underpin cutting-edge experiments, secure collaboration and large scale data processing, and they rely on a modern, resilient infrastructure estate to keep these environments running safely and efficiently. As part of their ongoing investment in core services, they are seeking an experienced Senior Infrastructure Engineer to maintain, support and enhance their Microsoft 365, server, storage and authentication systems. This is a place where your technical expertise will directly contribute to work used across the UK science and innovation landscape. Your new role You'll take responsibility for the hands-on support and maintenance of both on-premise and cloud-based infrastructure. Most of your time will be spent supporting Microsoft 365 and Active Directory services, ensuring user access, directory health, security controls and core collaboration tools remain stable and well maintained. Alongside this, you'll manage servers and virtual environments, resolve issues within the estate, and ensure systems are configured, patched and performing reliably. You'll be the person teams turn to when complex IT problems arise, using your experience to troubleshoot effectively, diagnose root causes and deliver practical solutions that keep systems running smoothly. You'll maintain documentation, support certificate and authentication services, contribute to monitoring and BAU operations, and help enforce security and backup standards across the environment. Close collaboration with other technical teams will be key in ensuring that infrastructure services meet the needs of users across the organisation. This is a hands-on engineering role, ideal for someone who takes pride in stability, reliability and technical problem-solving within a busy, mission-critical environment. What you'll need to succeed You will bring strong, practical experience gained over several years working in IT infrastructure, with a solid understanding of Microsoft 365, Exchange Online and Active Directory in both on-premise and multi-tenant environments. You'll be comfortable supporting servers, virtualised platforms and cloud technologies, and you'll have the confidence to resolve complex issues relating to identity, authentication, performance and system reliability. Experience working with monitoring tools, backups, disaster recovery, and security processes will be highly beneficial, as will familiarity with certificates, load balancing or Linux systems. You'll be someone who communicates clearly, works well with others and thrives in environments where priorities shift quickly. Strong troubleshooting skills, the ability to manage your workload and the discipline to produce clear documentation will all be important. ITIL awareness and relevant Microsoft or infrastructure certifications are advantageous. The ability to work on-site in Didcot two days per week is essential. What you'll get in return You'll join a collaborative organisation where infrastructure plays a vital role in enabling groundbreaking scientific work. You'll have the opportunity to work with a varied and modern technology stack, contribute to meaningful improvements, and operate in an environment that values technical precision and strong engineering practice. Your knowledge will be respected, your work will be appreciated, and your contribution will support a mission with genuine national impact. What you need to do now If you're an experienced Infrastructure Engineer looking for a senior contract where your skills will be put to meaningful use, get in touch today to discuss this opportunity further. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
13/04/2026
Contractor
Senior Infrastructure Engineer 450 Per Day, Inside IR35 6-Month Contract Didcot, Oxfordshire Your new company We're supporting a nationally significant scientific research organisation recognised for delivering some of the most advanced and high-impact projects in the UK. Their digital platforms underpin cutting-edge experiments, secure collaboration and large scale data processing, and they rely on a modern, resilient infrastructure estate to keep these environments running safely and efficiently. As part of their ongoing investment in core services, they are seeking an experienced Senior Infrastructure Engineer to maintain, support and enhance their Microsoft 365, server, storage and authentication systems. This is a place where your technical expertise will directly contribute to work used across the UK science and innovation landscape. Your new role You'll take responsibility for the hands-on support and maintenance of both on-premise and cloud-based infrastructure. Most of your time will be spent supporting Microsoft 365 and Active Directory services, ensuring user access, directory health, security controls and core collaboration tools remain stable and well maintained. Alongside this, you'll manage servers and virtual environments, resolve issues within the estate, and ensure systems are configured, patched and performing reliably. You'll be the person teams turn to when complex IT problems arise, using your experience to troubleshoot effectively, diagnose root causes and deliver practical solutions that keep systems running smoothly. You'll maintain documentation, support certificate and authentication services, contribute to monitoring and BAU operations, and help enforce security and backup standards across the environment. Close collaboration with other technical teams will be key in ensuring that infrastructure services meet the needs of users across the organisation. This is a hands-on engineering role, ideal for someone who takes pride in stability, reliability and technical problem-solving within a busy, mission-critical environment. What you'll need to succeed You will bring strong, practical experience gained over several years working in IT infrastructure, with a solid understanding of Microsoft 365, Exchange Online and Active Directory in both on-premise and multi-tenant environments. You'll be comfortable supporting servers, virtualised platforms and cloud technologies, and you'll have the confidence to resolve complex issues relating to identity, authentication, performance and system reliability. Experience working with monitoring tools, backups, disaster recovery, and security processes will be highly beneficial, as will familiarity with certificates, load balancing or Linux systems. You'll be someone who communicates clearly, works well with others and thrives in environments where priorities shift quickly. Strong troubleshooting skills, the ability to manage your workload and the discipline to produce clear documentation will all be important. ITIL awareness and relevant Microsoft or infrastructure certifications are advantageous. The ability to work on-site in Didcot two days per week is essential. What you'll get in return You'll join a collaborative organisation where infrastructure plays a vital role in enabling groundbreaking scientific work. You'll have the opportunity to work with a varied and modern technology stack, contribute to meaningful improvements, and operate in an environment that values technical precision and strong engineering practice. Your knowledge will be respected, your work will be appreciated, and your contribution will support a mission with genuine national impact. What you need to do now If you're an experienced Infrastructure Engineer looking for a senior contract where your skills will be put to meaningful use, get in touch today to discuss this opportunity further. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
A leading, multi-site organisation is seeking a Head of Information Technology to shape and deliver the digital future of its operations. This pivotal role offers you the opportunity to drive transformative change across a complex, geographically dispersed organisation. As Head of IT, you will be at the forefront of delivering innovative technology solutions that enhance operational efficiency, support frontline teams, and ensure the safety and wellbeing of those in care. You will join an inclusive, supportive environment where your expertise in strategy, leadership, and technical excellence will be valued and rewarded. With a strong focus on collaboration, continuous improvement, and respect, this organisation provides a unique platform for you to make a meaningful difference while enjoying flexible working arrangements, generous benefits, and the chance to lead a talented team through an exciting period of digital evolution. Play a central role in shaping and executing a forward-thinking IT strategy that underpins essential services across England, Wales, and Scotland. What you'll do: As Head of Information Technology you will play an instrumental role in guiding the digital journey of this organisation. Your day-to-day activities will involve collaborating closely with senior leaders to align technology initiatives with strategic objectives while ensuring operational continuity across more than 180 sites. You will empower your team to deliver exceptional support services balancing innovation with reliability and oversee major projects including cloud infrastructure enhancements and bespoke application development. By nurturing talent within your department and fostering strong relationships with external partners, you will help create an agile IT function capable of responding swiftly to changing demands. Your ability to anticipate industry trends and champion best practices will be crucial in maintaining high standards of security and compliance while driving efficiencies that benefit both staff and service users. Success in this role means not only delivering robust technical solutions but also cultivating a culture of trust, collaboration, and shared achievement. Develop and execute a comprehensive IT strategy aligned with organisational goals, ensuring technology enables operational excellence across all locations. Partner collaboratively with internal stakeholders to design, implement, and optimise user-friendly systems that meet evolving business needs. Lead the IT department by providing clear direction, regular feedback, appraisals, and ongoing development opportunities for team members. Oversee the management of outsourced IT providers and third-party suppliers to ensure high-quality service delivery within budgetary constraints. Drive continuous improvement initiatives by identifying opportunities for digitisation, cost savings, and process enhancements throughout the business. Ensure robust information security practices are maintained including expansion of ISO27001 certification and manage risk effectively across all systems. Monitor market trends to identify new tools or technologies that could add value or improve efficiency within the organisation. Champion the execution of key projects such as cloud migration, modern workplace rollouts including Windows 11 deployment, mobile device management upgrades, and next-generation application development. Establish effective governance processes within the IT team such as regular meetings, one-to-ones, appraisals to foster accountability and shared success. Act as an ambassador for organisational values by promoting openness, professionalism, engagement, consistency, and continual improvement throughout your team. What you bring: To excel as Head of Information Technology you will bring substantial experience from senior roles where you have shaped digital strategies that deliver measurable improvements in efficiency and service quality. Your background should include hands-on leadership of diverse teams guiding them through complex projects while fostering an environment built on trust and mutual support. You are adept at navigating both technical challenges such as cloud migrations or cybersecurity threats and organisational dynamics including stakeholder engagement or supplier negotiations. Your approach combines analytical rigour with empathy ensuring solutions are tailored to real-world needs while upholding the highest standards of integrity. A passion for continuous learning keeps you abreast of emerging technologies which you translate into actionable plans that benefit colleagues across multiple locations. Above all else your interpersonal skills enable you to build lasting partnerships inside and outside the organisation making you a dependable advisor during times of change. Demonstrated experience operating at a senior level within IT ideally with over ten years' progressive responsibility including leadership roles. Proven track record in developing and executing successful IT strategies that drive transformation within complex organisations. Comprehensive knowledge of cloud platforms such as Azure alongside hybrid infrastructure environments supporting mission-critical applications. Expertise in managing IT operations using recognised frameworks such as ITIL ensuring high availability and responsive support services. Strong understanding of cybersecurity principles including risk management and experience maintaining relevant certifications such as ISO27001. Ability to lead multi-disciplinary teams through periods of change skilled at mentoring staff and building collaborative cultures focused on growth. Experience managing budgets effectively while negotiating contracts with third-party suppliers to achieve value for money. Exceptional stakeholder management skills able to communicate complex technical concepts clearly to non-technical audiences at all levels. Strategic thinker who can balance long-term vision with practical delivery identifying opportunities for digitisation that enhance business performance. Desirable: Experience working within geographically dispersed organisations or sectors with unique operational drivers; relevant degree Computer Science, IT, Software Engineering, Cybersecurity; ITIL 4 certification; additional technical accreditations in cloud or information security. What sets this company apart: This organisation stands out for its unwavering commitment to safety, respect, fairness, and continuous improvement values that permeate every aspect of its operations. Serving communities across England, Wales, and Scotland, this is not just a job it is a role with purpose embraced by every member of staff from frontline teams to executive leadership. The company fosters an atmosphere defined by warmth and inclusivity where each individual is treated with dignity. Employees enjoy access to flexible working arrangements designed around work life balance as well as comprehensive benefits including health cover for themselves and their partners, enhanced pension contributions, annual bonus scheme, car allowance, death in service protection, generous paid leave, plus ongoing training opportunities tailored to personal growth ambitions. With strong backing from established parent companies this is an environment where your expertise is valued and where your efforts contribute to meaningful outcomes. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
02/04/2026
Full time
A leading, multi-site organisation is seeking a Head of Information Technology to shape and deliver the digital future of its operations. This pivotal role offers you the opportunity to drive transformative change across a complex, geographically dispersed organisation. As Head of IT, you will be at the forefront of delivering innovative technology solutions that enhance operational efficiency, support frontline teams, and ensure the safety and wellbeing of those in care. You will join an inclusive, supportive environment where your expertise in strategy, leadership, and technical excellence will be valued and rewarded. With a strong focus on collaboration, continuous improvement, and respect, this organisation provides a unique platform for you to make a meaningful difference while enjoying flexible working arrangements, generous benefits, and the chance to lead a talented team through an exciting period of digital evolution. Play a central role in shaping and executing a forward-thinking IT strategy that underpins essential services across England, Wales, and Scotland. What you'll do: As Head of Information Technology you will play an instrumental role in guiding the digital journey of this organisation. Your day-to-day activities will involve collaborating closely with senior leaders to align technology initiatives with strategic objectives while ensuring operational continuity across more than 180 sites. You will empower your team to deliver exceptional support services balancing innovation with reliability and oversee major projects including cloud infrastructure enhancements and bespoke application development. By nurturing talent within your department and fostering strong relationships with external partners, you will help create an agile IT function capable of responding swiftly to changing demands. Your ability to anticipate industry trends and champion best practices will be crucial in maintaining high standards of security and compliance while driving efficiencies that benefit both staff and service users. Success in this role means not only delivering robust technical solutions but also cultivating a culture of trust, collaboration, and shared achievement. Develop and execute a comprehensive IT strategy aligned with organisational goals, ensuring technology enables operational excellence across all locations. Partner collaboratively with internal stakeholders to design, implement, and optimise user-friendly systems that meet evolving business needs. Lead the IT department by providing clear direction, regular feedback, appraisals, and ongoing development opportunities for team members. Oversee the management of outsourced IT providers and third-party suppliers to ensure high-quality service delivery within budgetary constraints. Drive continuous improvement initiatives by identifying opportunities for digitisation, cost savings, and process enhancements throughout the business. Ensure robust information security practices are maintained including expansion of ISO27001 certification and manage risk effectively across all systems. Monitor market trends to identify new tools or technologies that could add value or improve efficiency within the organisation. Champion the execution of key projects such as cloud migration, modern workplace rollouts including Windows 11 deployment, mobile device management upgrades, and next-generation application development. Establish effective governance processes within the IT team such as regular meetings, one-to-ones, appraisals to foster accountability and shared success. Act as an ambassador for organisational values by promoting openness, professionalism, engagement, consistency, and continual improvement throughout your team. What you bring: To excel as Head of Information Technology you will bring substantial experience from senior roles where you have shaped digital strategies that deliver measurable improvements in efficiency and service quality. Your background should include hands-on leadership of diverse teams guiding them through complex projects while fostering an environment built on trust and mutual support. You are adept at navigating both technical challenges such as cloud migrations or cybersecurity threats and organisational dynamics including stakeholder engagement or supplier negotiations. Your approach combines analytical rigour with empathy ensuring solutions are tailored to real-world needs while upholding the highest standards of integrity. A passion for continuous learning keeps you abreast of emerging technologies which you translate into actionable plans that benefit colleagues across multiple locations. Above all else your interpersonal skills enable you to build lasting partnerships inside and outside the organisation making you a dependable advisor during times of change. Demonstrated experience operating at a senior level within IT ideally with over ten years' progressive responsibility including leadership roles. Proven track record in developing and executing successful IT strategies that drive transformation within complex organisations. Comprehensive knowledge of cloud platforms such as Azure alongside hybrid infrastructure environments supporting mission-critical applications. Expertise in managing IT operations using recognised frameworks such as ITIL ensuring high availability and responsive support services. Strong understanding of cybersecurity principles including risk management and experience maintaining relevant certifications such as ISO27001. Ability to lead multi-disciplinary teams through periods of change skilled at mentoring staff and building collaborative cultures focused on growth. Experience managing budgets effectively while negotiating contracts with third-party suppliers to achieve value for money. Exceptional stakeholder management skills able to communicate complex technical concepts clearly to non-technical audiences at all levels. Strategic thinker who can balance long-term vision with practical delivery identifying opportunities for digitisation that enhance business performance. Desirable: Experience working within geographically dispersed organisations or sectors with unique operational drivers; relevant degree Computer Science, IT, Software Engineering, Cybersecurity; ITIL 4 certification; additional technical accreditations in cloud or information security. What sets this company apart: This organisation stands out for its unwavering commitment to safety, respect, fairness, and continuous improvement values that permeate every aspect of its operations. Serving communities across England, Wales, and Scotland, this is not just a job it is a role with purpose embraced by every member of staff from frontline teams to executive leadership. The company fosters an atmosphere defined by warmth and inclusivity where each individual is treated with dignity. Employees enjoy access to flexible working arrangements designed around work life balance as well as comprehensive benefits including health cover for themselves and their partners, enhanced pension contributions, annual bonus scheme, car allowance, death in service protection, generous paid leave, plus ongoing training opportunities tailored to personal growth ambitions. With strong backing from established parent companies this is an environment where your expertise is valued and where your efforts contribute to meaningful outcomes. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Principal Electronics Hardware Engineer High Wycombe Hybrid £72,000pa plus benefits: Are you a Senior or Principal Electronics Hardware Engineer who has a scientific or engineering mind? Would you like to own and manage the electronics hardware development of a world-leading scientific instrumentation product? Our client has been at the forefront of technical innovation for over 50 years. Their ground-breaking products are used worldwide and as they go from strength to strength, they are looking for a Principal Electronics Hardware Engineer to join their highly talented electronics engineering team. On a day-to-day basis, your focus will be the design and development of electronics hardware for a specific product line. You will become the subject matter expert for this product, coordinating design reviews, testing to validate systems, and support the product with any customer queries. Please note that your specific product is manufactured in Santa Barbara, so there may be some international travel to California in the US. About you: Ideally an Electronics or Scientific degree Extensive practical experience in the design and development of electronics systems including analogue, digital and power supply circuitry and experience with writing embedded software both in C and assembler. Experience with low noise electronics design and the ability to model electronic systems to predict noise performance. Ability to write efficient, well-structured and annotated VHDL for targeting FPGAs. Ability to simulate designs and build appropriate test harnesses. Strong debug skills and knowledge of associated tools. Experience of designing complex SMT multilayer pcbs of 500 components or more. Design and testing for EMC, electrical safety, reliability and minimising environmental impact. Systems overview, with good appreciation of thermal and mechanical design issues. Ideally - Experienced with Mentor schematic capture and pcb layout. Xilinx Vivado / Planahead. Functional test development, Embedded Linux, application level development in Windows using C# for the construction of test harnesses Ideally Experienced with analytical instrumentation, ARM processors, Ethernet, PIC, Zynq, Xilinx FPGA, IEEE 1394, Infineon 16x, Motor drives Our client is offering a hybrid working arrangement with 3 days in their offices and 2 days from home. There is flexible start and finish times so you can plan your day around your preferred hours. If you re a Senior or Principal Electronics Hardware Engineer who has worked on analytical instrumentation or similar, please get in touch for information on the client, role, products, career development, benefits etc. Please send MARS a copy of your CV or drop Lee Cherrill a linkedin connection request or contact him through the MARS Recruitment website. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
01/04/2026
Full time
Principal Electronics Hardware Engineer High Wycombe Hybrid £72,000pa plus benefits: Are you a Senior or Principal Electronics Hardware Engineer who has a scientific or engineering mind? Would you like to own and manage the electronics hardware development of a world-leading scientific instrumentation product? Our client has been at the forefront of technical innovation for over 50 years. Their ground-breaking products are used worldwide and as they go from strength to strength, they are looking for a Principal Electronics Hardware Engineer to join their highly talented electronics engineering team. On a day-to-day basis, your focus will be the design and development of electronics hardware for a specific product line. You will become the subject matter expert for this product, coordinating design reviews, testing to validate systems, and support the product with any customer queries. Please note that your specific product is manufactured in Santa Barbara, so there may be some international travel to California in the US. About you: Ideally an Electronics or Scientific degree Extensive practical experience in the design and development of electronics systems including analogue, digital and power supply circuitry and experience with writing embedded software both in C and assembler. Experience with low noise electronics design and the ability to model electronic systems to predict noise performance. Ability to write efficient, well-structured and annotated VHDL for targeting FPGAs. Ability to simulate designs and build appropriate test harnesses. Strong debug skills and knowledge of associated tools. Experience of designing complex SMT multilayer pcbs of 500 components or more. Design and testing for EMC, electrical safety, reliability and minimising environmental impact. Systems overview, with good appreciation of thermal and mechanical design issues. Ideally - Experienced with Mentor schematic capture and pcb layout. Xilinx Vivado / Planahead. Functional test development, Embedded Linux, application level development in Windows using C# for the construction of test harnesses Ideally Experienced with analytical instrumentation, ARM processors, Ethernet, PIC, Zynq, Xilinx FPGA, IEEE 1394, Infineon 16x, Motor drives Our client is offering a hybrid working arrangement with 3 days in their offices and 2 days from home. There is flexible start and finish times so you can plan your day around your preferred hours. If you re a Senior or Principal Electronics Hardware Engineer who has worked on analytical instrumentation or similar, please get in touch for information on the client, role, products, career development, benefits etc. Please send MARS a copy of your CV or drop Lee Cherrill a linkedin connection request or contact him through the MARS Recruitment website. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
We are partnering with a leading organisation in the data and analytics space to recruit an experienced Senior Site Reliability Engineer . This is an opportunity to join a highly collaborative, technically strong SRE function working on large scale, cloud native platforms that support high volume, high speed data services. The team is expanding due to increased workload, and this role will become the eighth member of an established, supportive engineering group. You ll play a key part in driving cloud automation, improving system reliability, and supporting critical production environments. Key Responsibilities Build, maintain, and improve AWS cloud infrastructure Develop automation using Terraform, Ansible, and Python Support incident response and troubleshoot performance issues Deliver routine maintenance, including patching and upgrades Enhance CI/CD pipelines (GitLab CI, GitHub CI) Contribute to Agile ceremonies and take ownership of user stories Implement new technologies and solutions to improve system reliability What You Will Bring Strong commercial experience with AWS (essential) Solid understanding of Linux systems (RHEL, CentOS or similar) Scripting skills, ideally Python Hands on experience with Terraform and/or Ansible Proficiency with Docker Exposure to CI/CD tooling and Agile ways of working Background in software engineering, systems engineering, or previous SRE roles Minimum 4 years experience in a relevant technical discipline Please note, this role is not suitable for candidates with Windows only experience or Engineers without hands on AWS or Linux exposure. Remote working is supported, with an on-site presence in Nottingham, ideally once per week preferred.
01/04/2026
Contractor
We are partnering with a leading organisation in the data and analytics space to recruit an experienced Senior Site Reliability Engineer . This is an opportunity to join a highly collaborative, technically strong SRE function working on large scale, cloud native platforms that support high volume, high speed data services. The team is expanding due to increased workload, and this role will become the eighth member of an established, supportive engineering group. You ll play a key part in driving cloud automation, improving system reliability, and supporting critical production environments. Key Responsibilities Build, maintain, and improve AWS cloud infrastructure Develop automation using Terraform, Ansible, and Python Support incident response and troubleshoot performance issues Deliver routine maintenance, including patching and upgrades Enhance CI/CD pipelines (GitLab CI, GitHub CI) Contribute to Agile ceremonies and take ownership of user stories Implement new technologies and solutions to improve system reliability What You Will Bring Strong commercial experience with AWS (essential) Solid understanding of Linux systems (RHEL, CentOS or similar) Scripting skills, ideally Python Hands on experience with Terraform and/or Ansible Proficiency with Docker Exposure to CI/CD tooling and Agile ways of working Background in software engineering, systems engineering, or previous SRE roles Minimum 4 years experience in a relevant technical discipline Please note, this role is not suitable for candidates with Windows only experience or Engineers without hands on AWS or Linux exposure. Remote working is supported, with an on-site presence in Nottingham, ideally once per week preferred.
Senior Site Reliability Engineer (Observability) Location: London/UK (Remote) Contract: 12 Months Initial Day rate : £55 Per Hour - £62 Per Hour Inside IR35 Job Overview We are looking for a Senior Site Reliability Engineer with strong experience in Observability, Monitoring and Distributed Systems to support large-scale cloud infrastructure supporting millions of devices globally. The role focuses on building and scaling monitoring, logging and alerting platforms to ensure high availability and performance of cloud services. Responsibilities Design, deploy and scale observability platforms Manage and scale Prometheus monitoring systems Deploy and maintain large Elasticsearch clusters Build and maintain data pipelines using Kafka Develop alerting and monitoring frameworks Automate infrastructure using Terraform and Ansible Develop tools and scripts using Python, Go, Ruby or Bash Work with Linux systems (Debian/Ubuntu) Participate in on-call rotation Improve system reliability, performance and scalability Required Skills 5+ years experience in Site Reliability Engineering / DevOps Strong Linux systems experience Observability and Monitoring tools experience Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana) Kafka Terraform / Infrastructure as Code Ansible / Configuration Management Programming experience (Python, Go, Ruby or Bash) Distributed systems and cloud infrastructure experience This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo. Co. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
01/04/2026
Contractor
Senior Site Reliability Engineer (Observability) Location: London/UK (Remote) Contract: 12 Months Initial Day rate : £55 Per Hour - £62 Per Hour Inside IR35 Job Overview We are looking for a Senior Site Reliability Engineer with strong experience in Observability, Monitoring and Distributed Systems to support large-scale cloud infrastructure supporting millions of devices globally. The role focuses on building and scaling monitoring, logging and alerting platforms to ensure high availability and performance of cloud services. Responsibilities Design, deploy and scale observability platforms Manage and scale Prometheus monitoring systems Deploy and maintain large Elasticsearch clusters Build and maintain data pipelines using Kafka Develop alerting and monitoring frameworks Automate infrastructure using Terraform and Ansible Develop tools and scripts using Python, Go, Ruby or Bash Work with Linux systems (Debian/Ubuntu) Participate in on-call rotation Improve system reliability, performance and scalability Required Skills 5+ years experience in Site Reliability Engineering / DevOps Strong Linux systems experience Observability and Monitoring tools experience Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana) Kafka Terraform / Infrastructure as Code Ansible / Configuration Management Programming experience (Python, Go, Ruby or Bash) Distributed systems and cloud infrastructure experience This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo. Co. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Senior Site Reliability Engineer (Observability) Location: London/UK (Remote) Contract: 12 Months Initial Day rate : 55 Per Hour - 62 Per Hour Inside IR35 Job Overview We are looking for a Senior Site Reliability Engineer with strong experience in Observability, Monitoring and Distributed Systems to support large-scale cloud infrastructure supporting millions of devices globally. The role focuses on building and scaling monitoring, logging and alerting platforms to ensure high availability and performance of cloud services. Responsibilities Design, deploy and scale observability platforms Manage and scale Prometheus monitoring systems Deploy and maintain large Elasticsearch clusters Build and maintain data pipelines using Kafka Develop alerting and monitoring frameworks Automate infrastructure using Terraform and Ansible Develop tools and scripts using Python, Go, Ruby or Bash Work with Linux systems (Debian/Ubuntu) Participate in on-call rotation Improve system reliability, performance and scalability Required Skills 5+ years experience in Site Reliability Engineering / DevOps Strong Linux systems experience Observability and Monitoring tools experience Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana) Kafka Terraform / Infrastructure as Code Ansible / Configuration Management Programming experience (Python, Go, Ruby or Bash) Distributed systems and cloud infrastructure experience This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo. Co. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
31/03/2026
Contractor
Senior Site Reliability Engineer (Observability) Location: London/UK (Remote) Contract: 12 Months Initial Day rate : 55 Per Hour - 62 Per Hour Inside IR35 Job Overview We are looking for a Senior Site Reliability Engineer with strong experience in Observability, Monitoring and Distributed Systems to support large-scale cloud infrastructure supporting millions of devices globally. The role focuses on building and scaling monitoring, logging and alerting platforms to ensure high availability and performance of cloud services. Responsibilities Design, deploy and scale observability platforms Manage and scale Prometheus monitoring systems Deploy and maintain large Elasticsearch clusters Build and maintain data pipelines using Kafka Develop alerting and monitoring frameworks Automate infrastructure using Terraform and Ansible Develop tools and scripts using Python, Go, Ruby or Bash Work with Linux systems (Debian/Ubuntu) Participate in on-call rotation Improve system reliability, performance and scalability Required Skills 5+ years experience in Site Reliability Engineering / DevOps Strong Linux systems experience Observability and Monitoring tools experience Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana) Kafka Terraform / Infrastructure as Code Ansible / Configuration Management Programming experience (Python, Go, Ruby or Bash) Distributed systems and cloud infrastructure experience This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo. Co. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Our client, an Aviation Training and Simulation provider is looking for an Electro-Mechanical Design Engineer to join them on a contract basis at their site in Crawley.
4 days per week onsite in Crawley.
6-month initial contract.
Rates are open to negotiation, inside IR35.
Basic security checks will need to be completed, therefore a minimum of 3 years UK residency is required.Key Responsibilities
Lead or contribute to the design and development of mechanical and electrical hardware solutions for flight simulators, ensuring alignment with customer requirements and industry standards.
Drive the development of innovative hardware capabilities, focusing on quality, performance, and reliability in aerospace environments.
Oversee or support the creation of detailed technical specifications, schematics, and models for mechanical and electrical systems.
Manage projects or work within cross-functional teams, collaborating with software engineers, systems engineers, and project managers to deliver integrated solutions.
Ensure that all hardware components comply with aerospace industry standards and regulatory requirements, ensuring safety-critical operations.
Conduct testing, validation, and troubleshooting of hardware systems to ensure they meet performance and reliability standards.
Lead or support the evaluation of new technologies and materials, driving continuous innovation in the development of flight simulation products.
Provide technical leadership or contribute to mentoring junior engineers, fostering a collaborative, knowledge-sharing environment.
Engage with suppliers to manage the sourcing and integration of mechanical and electrical components.
Ensure the delivery of projects on time, within budget, and in accordance with customer expectations.
Key Qualifications
Bachelor's or Master's degree in Mechanical Engineering, Electrical Engineering, or a related field.
Proven experience in hardware engineering, with a focus on mechanical and/or electrical systems development including the ability to undertake hand calculations as well as use relevant analytical design toolsets including:
Expertise in CAD tools and electrical design software for creating detailed technical drawings and models.
Experience in using Creo/ProE or CATIA V5 would be a distinct advantage
For mechanical engineers, structural analysis skills including Finite Element analysis using CAD tools, NASTRAN, Ansys or Abaqus would be a distinct advantage
Familiarity with Product Lifecycle Management tools, including knowledge of Windchill or Teamcentre
Familiarity with aerospace and European standards and regulations including relevant Mechanical and Electrical Standards
Strong problem-solving skills with experience in hardware troubleshooting, testing, and validation.
Demonstrated ability to lead or work within multi-disciplinary teams, with excellent communication and collaboration skills.
Experience in project management or leadership of engineering teams is highly desirable for senior roles.
Flight simulation, avionics, or aerospace systems experience is a strong advantage, although design and development engineers from industries with transferable skills such as the wind energy or automotive sector would be welcome
01/06/2025
Our client, an Aviation Training and Simulation provider is looking for an Electro-Mechanical Design Engineer to join them on a contract basis at their site in Crawley.
4 days per week onsite in Crawley.
6-month initial contract.
Rates are open to negotiation, inside IR35.
Basic security checks will need to be completed, therefore a minimum of 3 years UK residency is required.Key Responsibilities
Lead or contribute to the design and development of mechanical and electrical hardware solutions for flight simulators, ensuring alignment with customer requirements and industry standards.
Drive the development of innovative hardware capabilities, focusing on quality, performance, and reliability in aerospace environments.
Oversee or support the creation of detailed technical specifications, schematics, and models for mechanical and electrical systems.
Manage projects or work within cross-functional teams, collaborating with software engineers, systems engineers, and project managers to deliver integrated solutions.
Ensure that all hardware components comply with aerospace industry standards and regulatory requirements, ensuring safety-critical operations.
Conduct testing, validation, and troubleshooting of hardware systems to ensure they meet performance and reliability standards.
Lead or support the evaluation of new technologies and materials, driving continuous innovation in the development of flight simulation products.
Provide technical leadership or contribute to mentoring junior engineers, fostering a collaborative, knowledge-sharing environment.
Engage with suppliers to manage the sourcing and integration of mechanical and electrical components.
Ensure the delivery of projects on time, within budget, and in accordance with customer expectations.
Key Qualifications
Bachelor's or Master's degree in Mechanical Engineering, Electrical Engineering, or a related field.
Proven experience in hardware engineering, with a focus on mechanical and/or electrical systems development including the ability to undertake hand calculations as well as use relevant analytical design toolsets including:
Expertise in CAD tools and electrical design software for creating detailed technical drawings and models.
Experience in using Creo/ProE or CATIA V5 would be a distinct advantage
For mechanical engineers, structural analysis skills including Finite Element analysis using CAD tools, NASTRAN, Ansys or Abaqus would be a distinct advantage
Familiarity with Product Lifecycle Management tools, including knowledge of Windchill or Teamcentre
Familiarity with aerospace and European standards and regulations including relevant Mechanical and Electrical Standards
Strong problem-solving skills with experience in hardware troubleshooting, testing, and validation.
Demonstrated ability to lead or work within multi-disciplinary teams, with excellent communication and collaboration skills.
Experience in project management or leadership of engineering teams is highly desirable for senior roles.
Flight simulation, avionics, or aerospace systems experience is a strong advantage, although design and development engineers from industries with transferable skills such as the wind energy or automotive sector would be welcome
EU AMZL Senior Sustainability Engineering is looking for a talented Sr Electrical Engineer to scale programs within the wider AMZL electrification transformation. Amazon is committed to building a sustainable future for our customers, local communities, and the planet. Under The Climate Pledge we committed to be net-zero carbon across our business by 2040, 10 years ahead of the Paris Agreement. To get there, we need exceptionally talented, bright, and driven people that are dedicated to making a meaningful impact on the sustainability of our products and supply chain. Core initiative are the electrification of last mile and middle mile fleet and the implementation of technologies to maximize energy efficiency of our buildings. This requires the creation of one of the largest private charging networks in the world and the definition of innovative electrical design to enable smart grids processes. Key job responsibilities - Align and set stakeholders' expectations for the installation of AMZL EV charging infrastructure and/or smart grid. This requires multiple weekly interaction with EU Electrification program management, Global Fleet Product team, Reliability Maintenance Engineering (RME), Global Procurement, Finance and OPS teams, as well as with our external partners. - Develop and manage vendors, in order to ensure installation capacity, quality of commissioning and smooth interaction on-site with other teams like health and safety and operations. - Have full ownership of technologies' standards for electrical equipment. Key accountability will be the definition of standard processes for the installation and commissioning of electrical infrastructure to support EV chargers. Based on expertise and team's priorities, the scope may extend to the implementation of smart micro-grid and the interconnectivity of renewable energy (solar, wind, hydrogen). - Perform design validation in order to ensure that various teams are respecting electrical standards during installation of electrical equipment. - Act as subject matter expert and support Field Engineering to prepare for the execution of installation on-site. - Ensure the respect of mechanisms for cost controlling. Proactively improve those mechanisms with equal focus on reliability of installation and financial performances. - Write business cases and present them to leadership to scope programs. A day in the life Your day could include engagement with all levels of the organization and multiple stakeholder groups to drive short, mid and long term decisions that have impact on a large scale across the AMZL network. You would also be working with partners from Operations, Process Improvement, Health and Safety, Ergonomics, Finance, Procurement and external vendors to design and deploy new equipment and processes for the multiple process paths in AMZL Delivery Stations. You will find a cooperative environment with a common commitment on making Amazon business a worldwide reference for Sustainability actions. About the team EU Amazon Logistics Sustainability Engineering is responsible for the definition and continuous improvement of electrical standards for EV charging network and smart grid solutions. We ensure reliability of design and we obsess over costs since we believe that waste of resources is one of the major risks for Sustainability actions. The scale of Amazon last mile network requires the team to establish close partnership with other teams: we get plans and financial justification from Global Fleet team or from EU Sustainability team; we leverage footprint and skills of Field Engineering team for installation; we get continuous feedback from Maintenance and Operation teams to improve our products. We are open to hiring candidates to work out of one of the following locations: Cambridge, GBR BASIC QUALIFICATIONS - Master Degree or higher in Electrical Engineering, Physics or other technical master with actual expertise on electrical design and installation. - Technical expertise in Medium Voltage and Low Voltage power distribution is required. - Demonstrated experience on leading product development for electrical equipment or infrastructure. - Track of record of successes achievement in fast-paced, ambiguous, deadline-oriented work environment. - Experience of handling multiple competing priorities and complex projects in a fast-paced environment, with multiple stakeholders (e.g. definition of expansion plans, vendors' development, quality assurance, design and costs improvement, team and stakeholders engagement). - Microsoft Office skills, including advanced working knowledge of Excel and Word. Basic knowledge of software for electrical grid sizing. PREFERRED QUALIFICATIONS - Experience in electrical engineering programs, procurement of hardware, contracting of maintenance services are a strong plus. - Direct experience of resource planning in large scale programs. - Ability to simplify complex topics for broad audiences, solid analytical skills to enable data-driven decision making. The role requires effective communication with colleagues from operations, sustainability experts and from various business backgrounds. - Ability to earn trust across different levels and multiple groups of a large organization; Depth of understanding of industry players in the electrical and energy sector in Europe and WW. - Experience with customer/partner development and validating products through technological dive deep. - Fluency in English, German and other European languages. - Passion for sustainability and desire to innovate at scale. - Extensive and demonstrated experience of leading Electrification strategies in the industry - Experience within the EV charging industry - Experience a within the Smart Grid technology Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
19/08/2023
Full time
EU AMZL Senior Sustainability Engineering is looking for a talented Sr Electrical Engineer to scale programs within the wider AMZL electrification transformation. Amazon is committed to building a sustainable future for our customers, local communities, and the planet. Under The Climate Pledge we committed to be net-zero carbon across our business by 2040, 10 years ahead of the Paris Agreement. To get there, we need exceptionally talented, bright, and driven people that are dedicated to making a meaningful impact on the sustainability of our products and supply chain. Core initiative are the electrification of last mile and middle mile fleet and the implementation of technologies to maximize energy efficiency of our buildings. This requires the creation of one of the largest private charging networks in the world and the definition of innovative electrical design to enable smart grids processes. Key job responsibilities - Align and set stakeholders' expectations for the installation of AMZL EV charging infrastructure and/or smart grid. This requires multiple weekly interaction with EU Electrification program management, Global Fleet Product team, Reliability Maintenance Engineering (RME), Global Procurement, Finance and OPS teams, as well as with our external partners. - Develop and manage vendors, in order to ensure installation capacity, quality of commissioning and smooth interaction on-site with other teams like health and safety and operations. - Have full ownership of technologies' standards for electrical equipment. Key accountability will be the definition of standard processes for the installation and commissioning of electrical infrastructure to support EV chargers. Based on expertise and team's priorities, the scope may extend to the implementation of smart micro-grid and the interconnectivity of renewable energy (solar, wind, hydrogen). - Perform design validation in order to ensure that various teams are respecting electrical standards during installation of electrical equipment. - Act as subject matter expert and support Field Engineering to prepare for the execution of installation on-site. - Ensure the respect of mechanisms for cost controlling. Proactively improve those mechanisms with equal focus on reliability of installation and financial performances. - Write business cases and present them to leadership to scope programs. A day in the life Your day could include engagement with all levels of the organization and multiple stakeholder groups to drive short, mid and long term decisions that have impact on a large scale across the AMZL network. You would also be working with partners from Operations, Process Improvement, Health and Safety, Ergonomics, Finance, Procurement and external vendors to design and deploy new equipment and processes for the multiple process paths in AMZL Delivery Stations. You will find a cooperative environment with a common commitment on making Amazon business a worldwide reference for Sustainability actions. About the team EU Amazon Logistics Sustainability Engineering is responsible for the definition and continuous improvement of electrical standards for EV charging network and smart grid solutions. We ensure reliability of design and we obsess over costs since we believe that waste of resources is one of the major risks for Sustainability actions. The scale of Amazon last mile network requires the team to establish close partnership with other teams: we get plans and financial justification from Global Fleet team or from EU Sustainability team; we leverage footprint and skills of Field Engineering team for installation; we get continuous feedback from Maintenance and Operation teams to improve our products. We are open to hiring candidates to work out of one of the following locations: Cambridge, GBR BASIC QUALIFICATIONS - Master Degree or higher in Electrical Engineering, Physics or other technical master with actual expertise on electrical design and installation. - Technical expertise in Medium Voltage and Low Voltage power distribution is required. - Demonstrated experience on leading product development for electrical equipment or infrastructure. - Track of record of successes achievement in fast-paced, ambiguous, deadline-oriented work environment. - Experience of handling multiple competing priorities and complex projects in a fast-paced environment, with multiple stakeholders (e.g. definition of expansion plans, vendors' development, quality assurance, design and costs improvement, team and stakeholders engagement). - Microsoft Office skills, including advanced working knowledge of Excel and Word. Basic knowledge of software for electrical grid sizing. PREFERRED QUALIFICATIONS - Experience in electrical engineering programs, procurement of hardware, contracting of maintenance services are a strong plus. - Direct experience of resource planning in large scale programs. - Ability to simplify complex topics for broad audiences, solid analytical skills to enable data-driven decision making. The role requires effective communication with colleagues from operations, sustainability experts and from various business backgrounds. - Ability to earn trust across different levels and multiple groups of a large organization; Depth of understanding of industry players in the electrical and energy sector in Europe and WW. - Experience with customer/partner development and validating products through technological dive deep. - Fluency in English, German and other European languages. - Passion for sustainability and desire to innovate at scale. - Extensive and demonstrated experience of leading Electrification strategies in the industry - Experience within the EV charging industry - Experience a within the Smart Grid technology Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
This role involves working within a small team to Office 365 / 0365 user support following a recent rollout. In the role you will provide 2nd line technical support to both office and remote based staff.
The key objectives are to provide phone and email based technical support to troubleshoot, log and progress hardware and software issues to resolution in an efficient and timely manner using an In-House ticketing system.
Escalation to 3rd party vendors, managing customer expectations and prioritising BAU and project workloads are also key in this senior role.
The Role
* Provide excellent phone and email based technical support where appropriate ensuring the end user is kept informed of progress.
* Logging and management of support calls to resolution
* Escalate support requests to appropriate members of the IT Support Team as required.
* Deploy PCs and associated peripherals including new installations and the upgrade/decommissioning of existing equipment.
* Install and configure operating systems to agreed standards under the direction of the Systems & 1st Line Support Lead.
* Install and configure software to agreed standards under the direction of the Systems & 1st Line Support Lead.
* Maintain deployed PC’s & back office servers across the business by carrying out routine planned maintenance and managed patch rollouts.
* Ensure process and good working practise is followed, suggesting improvements as and when identified.
* Assist in the compilation and management of technical documentation and procedures for both end users and other members of the IT Support Team.
* Plan, manage and deliver on time small projects assigned to you by the Systems & 1st Line Support Lead.
Skills
* 2 years minimum IT Helpdesk and Desktop Support experience
* VMware
* VLans
* Strong working knowledge of Microsoft based operating systems with emphasis on Office 365 / Windows 10 and Windows Server 2012
* Excellent understanding of PC hardware set-up and configuration
* Good TCP/IP experience and understanding of network fundamentals
* Experience with Microsoft Office products
* Hands on’ approach and a willingness to learn
* Flexible, pro-active approach
* Team player but can work alone without supervision
* Full driving licence and access to own transport
If you are an Support engineer looking for a new contract either apply online or if would like to find out about other Oracle opportunities please contact Craig Carnell on (url removed) or phone 01793437292
Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information.
Outsource. Our People. Your Success.
Outsource UK is one of the country’s largest and most successful independent recruitment consultancies, specialising in the IT, Digital, Financial Services and Engineering sectors.
We recruit talented people for contract and permanent opportunities, offer a consultative approach and have a reputation for providing a superior service to both clients and candidates.
The business focuses on building long lasting relationships based on reliability and trust. We do this by hiring and retaining a great team of recruitment consultants who listen and understand our client’s and candidate’s needs.
Please visit our website (url removed)
29/10/2018
This role involves working within a small team to Office 365 / 0365 user support following a recent rollout. In the role you will provide 2nd line technical support to both office and remote based staff.
The key objectives are to provide phone and email based technical support to troubleshoot, log and progress hardware and software issues to resolution in an efficient and timely manner using an In-House ticketing system.
Escalation to 3rd party vendors, managing customer expectations and prioritising BAU and project workloads are also key in this senior role.
The Role
* Provide excellent phone and email based technical support where appropriate ensuring the end user is kept informed of progress.
* Logging and management of support calls to resolution
* Escalate support requests to appropriate members of the IT Support Team as required.
* Deploy PCs and associated peripherals including new installations and the upgrade/decommissioning of existing equipment.
* Install and configure operating systems to agreed standards under the direction of the Systems & 1st Line Support Lead.
* Install and configure software to agreed standards under the direction of the Systems & 1st Line Support Lead.
* Maintain deployed PC’s & back office servers across the business by carrying out routine planned maintenance and managed patch rollouts.
* Ensure process and good working practise is followed, suggesting improvements as and when identified.
* Assist in the compilation and management of technical documentation and procedures for both end users and other members of the IT Support Team.
* Plan, manage and deliver on time small projects assigned to you by the Systems & 1st Line Support Lead.
Skills
* 2 years minimum IT Helpdesk and Desktop Support experience
* VMware
* VLans
* Strong working knowledge of Microsoft based operating systems with emphasis on Office 365 / Windows 10 and Windows Server 2012
* Excellent understanding of PC hardware set-up and configuration
* Good TCP/IP experience and understanding of network fundamentals
* Experience with Microsoft Office products
* Hands on’ approach and a willingness to learn
* Flexible, pro-active approach
* Team player but can work alone without supervision
* Full driving licence and access to own transport
If you are an Support engineer looking for a new contract either apply online or if would like to find out about other Oracle opportunities please contact Craig Carnell on (url removed) or phone 01793437292
Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information.
Outsource. Our People. Your Success.
Outsource UK is one of the country’s largest and most successful independent recruitment consultancies, specialising in the IT, Digital, Financial Services and Engineering sectors.
We recruit talented people for contract and permanent opportunities, offer a consultative approach and have a reputation for providing a superior service to both clients and candidates.
The business focuses on building long lasting relationships based on reliability and trust. We do this by hiring and retaining a great team of recruitment consultants who listen and understand our client’s and candidate’s needs.
Please visit our website (url removed)
This role involves working within a small team to Office 365 / 0365 user support following a recent rollout. In the role you will provide 2nd line technical support to both office and remote based staff.
The key objectives are to provide phone and email based technical support to troubleshoot, log and progress hardware and software issues to resolution in an efficient and timely manner using an In-House ticketing system.
Escalation to 3rd party vendors, managing customer expectations and prioritising BAU and project workloads are also key in this senior role.
The Role
* Provide excellent phone and email based technical support where appropriate ensuring the end user is kept informed of progress.
* Logging and management of support calls to resolution
* Escalate support requests to appropriate members of the IT Support Team as required.
* Deploy PCs and associated peripherals including new installations and the upgrade/decommissioning of existing equipment.
* Install and configure operating systems to agreed standards under the direction of the Systems & 1st Line Support Lead.
* Install and configure software to agreed standards under the direction of the Systems & 1st Line Support Lead.
* Maintain deployed PC’s & back office servers across the business by carrying out routine planned maintenance and managed patch rollouts.
* Ensure process and good working practise is followed, suggesting improvements as and when identified.
* Assist in the compilation and management of technical documentation and procedures for both end users and other members of the IT Support Team.
* Plan, manage and deliver on time small projects assigned to you by the Systems & 1st Line Support Lead.
Skills
* 2 years minimum IT Helpdesk and Desktop Support experience
* VMware
* VLans
* Strong working knowledge of Microsoft based operating systems with emphasis on Office 365 / Windows 10 and Windows Server 2012
* Excellent understanding of PC hardware set-up and configuration
* Good TCP/IP experience and understanding of network fundamentals
* Experience with Microsoft Office products
* Hands on’ approach and a willingness to learn
* Flexible, pro-active approach
* Team player but can work alone without supervision
* Full driving licence and access to own transport
If you are an Support engineer looking for a new contract either apply online or if would like to find out about other Oracle opportunities please contact Craig Carnell on (url removed) or phone 01793437292
Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information.
Outsource. Our People. Your Success.
Outsource UK is one of the country’s largest and most successful independent recruitment consultancies, specialising in the IT, Digital, Financial Services and Engineering sectors.
We recruit talented people for contract and permanent opportunities, offer a consultative approach and have a reputation for providing a superior service to both clients and candidates.
The business focuses on building long lasting relationships based on reliability and trust. We do this by hiring and retaining a great team of recruitment consultants who listen and understand our client’s and candidate’s needs.
Please visit our website (url removed)
29/10/2018
This role involves working within a small team to Office 365 / 0365 user support following a recent rollout. In the role you will provide 2nd line technical support to both office and remote based staff.
The key objectives are to provide phone and email based technical support to troubleshoot, log and progress hardware and software issues to resolution in an efficient and timely manner using an In-House ticketing system.
Escalation to 3rd party vendors, managing customer expectations and prioritising BAU and project workloads are also key in this senior role.
The Role
* Provide excellent phone and email based technical support where appropriate ensuring the end user is kept informed of progress.
* Logging and management of support calls to resolution
* Escalate support requests to appropriate members of the IT Support Team as required.
* Deploy PCs and associated peripherals including new installations and the upgrade/decommissioning of existing equipment.
* Install and configure operating systems to agreed standards under the direction of the Systems & 1st Line Support Lead.
* Install and configure software to agreed standards under the direction of the Systems & 1st Line Support Lead.
* Maintain deployed PC’s & back office servers across the business by carrying out routine planned maintenance and managed patch rollouts.
* Ensure process and good working practise is followed, suggesting improvements as and when identified.
* Assist in the compilation and management of technical documentation and procedures for both end users and other members of the IT Support Team.
* Plan, manage and deliver on time small projects assigned to you by the Systems & 1st Line Support Lead.
Skills
* 2 years minimum IT Helpdesk and Desktop Support experience
* VMware
* VLans
* Strong working knowledge of Microsoft based operating systems with emphasis on Office 365 / Windows 10 and Windows Server 2012
* Excellent understanding of PC hardware set-up and configuration
* Good TCP/IP experience and understanding of network fundamentals
* Experience with Microsoft Office products
* Hands on’ approach and a willingness to learn
* Flexible, pro-active approach
* Team player but can work alone without supervision
* Full driving licence and access to own transport
If you are an Support engineer looking for a new contract either apply online or if would like to find out about other Oracle opportunities please contact Craig Carnell on (url removed) or phone 01793437292
Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information.
Outsource. Our People. Your Success.
Outsource UK is one of the country’s largest and most successful independent recruitment consultancies, specialising in the IT, Digital, Financial Services and Engineering sectors.
We recruit talented people for contract and permanent opportunities, offer a consultative approach and have a reputation for providing a superior service to both clients and candidates.
The business focuses on building long lasting relationships based on reliability and trust. We do this by hiring and retaining a great team of recruitment consultants who listen and understand our client’s and candidate’s needs.
Please visit our website (url removed)
