Senior Agile Delivery Manager 12-month Contract - Inside IR35 - up to 600 per day Newcastle, Leeds or Birmingham based (must be local to one of these offices) - Hybrid working - 3 days office based Previous experience working on government projects highly desirable Role Context The client is forming a new software engineering team to address a defined backlog of 20-30 items focused on service security, testability, resilience and recoverability. This role is not a coordination-only delivery role. We require a highly experienced Delivery Manager who can operate immediately and sustainably in a hands-on Scrum Master / agile delivery capacity, working directly with engineers on day-to-day delivery. You will work closely with a Senior Technical Business Analyst and Architect to ensure the backlog is technically ready, prioritised and executable before and during active sprint delivery. Core Purpose The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. You will: Lead agile ceremonies, Actively manage delivery risks and dependencies, Influence and engage senior stakeholders, and Enable engineering teams to deliver high-quality software outcomes. Recent, applied experience leading software development teams is essential. Statements of capability or aspiration without evidence will not be considered sufficient. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager for a software engineering team on a day-to-day basis. Lead sprint planning, daily stand-ups, reviews and retrospectives. Actively remove delivery blockers and manage scope, flow and prioritisation. Maintain delivery momentum across a sustained period of active build work. Software Delivery & Technical Engagement Work directly with software developers, testers and DevOps engineers. Understand and manage delivery within modern software engineering lifecycles. Engage confidently with technical discussions and trade-offs. Support delivery across complex technical concerns (e.g. resilience, security, recoverability). Senior Stakeholder Influence Influence and challenge senior technical and non-technical stakeholders. Provide clear, evidence-based delivery reporting. Build trust through consistent delivery performance and transparency. Planning, Coordination & Reporting Maintain and refine prioritised backlogs with Product Managers and technical leads. Proactively manage risks, issues and cross-team dependencies. Use Jira effectively for planning, tracking and reporting at team and initiative level. Complete delivery-related governance and change activity (e.g. ServiceNow). Essential Skills & Experience (Mandatory) Recent, hands-on agile delivery experience with software development teams Operating as a Scrum Master / Delivery Manager in active software build Delivery within modern engineering environments, including: o Version control (e.g. Git) o CI/CD pipelines o Cloud-native or platform-based services Strong senior stakeholder engagement and influence Practical experience managing delivery risks, dependencies and complex backlogs High proficiency in Jira (team and programme level) SFIA Level 6 capability demonstrated through applied experience, not role titles Technical Environment (Experience Required) The successful candidate will have worked recently and directly with engineering teams using technologies and practices such as: Cloud platforms (e.g. Azure and/or AWS) as part of software delivery, not migration only Infrastructure as Code (e.g. Terraform) CI/CD tooling and modern DevOps practices Automated testing and quality practices Secure, resilient digital services Desirable Experience Experience with platform engineering or data engineering teams Previous experience working within UK government digital services Use of ServiceNow for delivery/change processes Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
02/04/2026
Contractor
Senior Agile Delivery Manager 12-month Contract - Inside IR35 - up to 600 per day Newcastle, Leeds or Birmingham based (must be local to one of these offices) - Hybrid working - 3 days office based Previous experience working on government projects highly desirable Role Context The client is forming a new software engineering team to address a defined backlog of 20-30 items focused on service security, testability, resilience and recoverability. This role is not a coordination-only delivery role. We require a highly experienced Delivery Manager who can operate immediately and sustainably in a hands-on Scrum Master / agile delivery capacity, working directly with engineers on day-to-day delivery. You will work closely with a Senior Technical Business Analyst and Architect to ensure the backlog is technically ready, prioritised and executable before and during active sprint delivery. Core Purpose The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. You will: Lead agile ceremonies, Actively manage delivery risks and dependencies, Influence and engage senior stakeholders, and Enable engineering teams to deliver high-quality software outcomes. Recent, applied experience leading software development teams is essential. Statements of capability or aspiration without evidence will not be considered sufficient. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager for a software engineering team on a day-to-day basis. Lead sprint planning, daily stand-ups, reviews and retrospectives. Actively remove delivery blockers and manage scope, flow and prioritisation. Maintain delivery momentum across a sustained period of active build work. Software Delivery & Technical Engagement Work directly with software developers, testers and DevOps engineers. Understand and manage delivery within modern software engineering lifecycles. Engage confidently with technical discussions and trade-offs. Support delivery across complex technical concerns (e.g. resilience, security, recoverability). Senior Stakeholder Influence Influence and challenge senior technical and non-technical stakeholders. Provide clear, evidence-based delivery reporting. Build trust through consistent delivery performance and transparency. Planning, Coordination & Reporting Maintain and refine prioritised backlogs with Product Managers and technical leads. Proactively manage risks, issues and cross-team dependencies. Use Jira effectively for planning, tracking and reporting at team and initiative level. Complete delivery-related governance and change activity (e.g. ServiceNow). Essential Skills & Experience (Mandatory) Recent, hands-on agile delivery experience with software development teams Operating as a Scrum Master / Delivery Manager in active software build Delivery within modern engineering environments, including: o Version control (e.g. Git) o CI/CD pipelines o Cloud-native or platform-based services Strong senior stakeholder engagement and influence Practical experience managing delivery risks, dependencies and complex backlogs High proficiency in Jira (team and programme level) SFIA Level 6 capability demonstrated through applied experience, not role titles Technical Environment (Experience Required) The successful candidate will have worked recently and directly with engineering teams using technologies and practices such as: Cloud platforms (e.g. Azure and/or AWS) as part of software delivery, not migration only Infrastructure as Code (e.g. Terraform) CI/CD tooling and modern DevOps practices Automated testing and quality practices Secure, resilient digital services Desirable Experience Experience with platform engineering or data engineering teams Previous experience working within UK government digital services Use of ServiceNow for delivery/change processes Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Wh o we are The Enterprise Architecture team at TJX drives technology strategy , innovation, and governance across multiple technical domains to ensure all technology decisions align with business goals and enterprise standards. We are seeking a Senior Enterprise Architect with d eep ServiceNow experience to lead the design, architecture, and governance of our enterprise ServiceNow platform. You will define the strategic direction of the platform, ensure scalable and secure implementations, and partner with business and IT stakeholders to maximize the value of ServiceNow aligning with the overall TJX IT strategy and vision. What you'll need As a Senior Architect within the Enterprise Architecture team, you will provide strategic leadership and technical expertise across the enterprise architecture landscape while serving as the primary authority for ServiceNow platform architecture. This role combines deep knowledge of enterprise architecture principles with hands-on experience in designing and governing ServiceNow solutions that align with business objectives and enterprise standards. Our team is looking for people with deep technical expertise , architectural leadership, and a passion for building solutions that enable business agility. We want creative people that bring in thought leadership and interpersonal skills to demonstrate leadership by example, not authority, and who can foster an inclusive environment where everyone feels heard What you will do Serve as the primary architect for the ServiceNow platform, while ensuring its integration and strategic positioning within the broader enterprise ecosystem Lead the architecture and design of solutions across ServiceNow modules (ITOM, ITBM/PPM, HRSD, CSM, ITAM, GRC , SecOps, Integration Services, Intelligence & AI, ITSM / DevOps etc.) Partner with enterprise and solution architects to design end-to-end solutions that span multiple platforms and domains Develop an understanding of TJX 's global business strategies and contribute to development of an application rationalization & modernization roadmap. Develop reusable frameworks, reference architectures, and design templates Supports the publication and communication of strategic technology standards, frameworks, principles and roadmaps to be used throughout the IT organization to guide technology decisions and leverage opportunities through efficient design Define and evolve the enterprise ServiceNow platform 's architecture and roadmap aligned with business needs Promote DevOps, CI/CD, and cloud-native practices across ServiceNow and other enterprise solutions Lead high-level design, integration patterns, and performance/scalability best practices Ensure adherence to platform best practices, security, data model integrity, and upgradeability Define and enforce architectural governance processes and design review boards Stay abreast of new ServiceNow product offerings, trends, and emerging technologies Successful candidate will have 8+ years of overall IT experience, including 5+ years in enterprise architecture or solution architecture, with a proven track record of designing and implementing large-scale, enterprise-level systems across multiple domains. 5+ years of ServiceNow platform architecture and solution design experience, including complex, multi-module implementations. Strong understanding of enterprise architecture principles, frameworks (e.g., TOGAF, Zachman), security, and data governance. Strong understanding of cloud computing concepts and foundational cloud skills, including IaaS, PaaS, SaaS, and hybrid architectures ; experience with DevSecOps practices, CI/CD pipelines Ability to bridge business and technology, translating strategic objectives into actionable architecture roadmaps Expertise in ServiceNow core components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, and Custom Apps. Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) certification Experience with integration design patterns and technologies ( Event Driven, REST, SOAP, JDBC, APIs) across heterogeneous systems. Strong leadership, communication, and stakeholder influencing skills. Bachelor's and/or master's degree in computer science, Computer Engineering, or related field, or equivalent experience. Preferred Qualifications ServiceNow Certified Application Developer (CAD) certification is preferable Experience designing multi-instance or global ServiceNow deployments Exposure to SAFe Agile methodologies and DevOps practices Knowledge of complementary platforms (Workday, Azure/Cloud, etc.). Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 770 Cochituate Rd Location: USA Home Office Framingham MA 770 Cochituate Rd This position has a starting salary range of $(phone number removed) to $(phone number removed) per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.
02/04/2026
Full time
TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Wh o we are The Enterprise Architecture team at TJX drives technology strategy , innovation, and governance across multiple technical domains to ensure all technology decisions align with business goals and enterprise standards. We are seeking a Senior Enterprise Architect with d eep ServiceNow experience to lead the design, architecture, and governance of our enterprise ServiceNow platform. You will define the strategic direction of the platform, ensure scalable and secure implementations, and partner with business and IT stakeholders to maximize the value of ServiceNow aligning with the overall TJX IT strategy and vision. What you'll need As a Senior Architect within the Enterprise Architecture team, you will provide strategic leadership and technical expertise across the enterprise architecture landscape while serving as the primary authority for ServiceNow platform architecture. This role combines deep knowledge of enterprise architecture principles with hands-on experience in designing and governing ServiceNow solutions that align with business objectives and enterprise standards. Our team is looking for people with deep technical expertise , architectural leadership, and a passion for building solutions that enable business agility. We want creative people that bring in thought leadership and interpersonal skills to demonstrate leadership by example, not authority, and who can foster an inclusive environment where everyone feels heard What you will do Serve as the primary architect for the ServiceNow platform, while ensuring its integration and strategic positioning within the broader enterprise ecosystem Lead the architecture and design of solutions across ServiceNow modules (ITOM, ITBM/PPM, HRSD, CSM, ITAM, GRC , SecOps, Integration Services, Intelligence & AI, ITSM / DevOps etc.) Partner with enterprise and solution architects to design end-to-end solutions that span multiple platforms and domains Develop an understanding of TJX 's global business strategies and contribute to development of an application rationalization & modernization roadmap. Develop reusable frameworks, reference architectures, and design templates Supports the publication and communication of strategic technology standards, frameworks, principles and roadmaps to be used throughout the IT organization to guide technology decisions and leverage opportunities through efficient design Define and evolve the enterprise ServiceNow platform 's architecture and roadmap aligned with business needs Promote DevOps, CI/CD, and cloud-native practices across ServiceNow and other enterprise solutions Lead high-level design, integration patterns, and performance/scalability best practices Ensure adherence to platform best practices, security, data model integrity, and upgradeability Define and enforce architectural governance processes and design review boards Stay abreast of new ServiceNow product offerings, trends, and emerging technologies Successful candidate will have 8+ years of overall IT experience, including 5+ years in enterprise architecture or solution architecture, with a proven track record of designing and implementing large-scale, enterprise-level systems across multiple domains. 5+ years of ServiceNow platform architecture and solution design experience, including complex, multi-module implementations. Strong understanding of enterprise architecture principles, frameworks (e.g., TOGAF, Zachman), security, and data governance. Strong understanding of cloud computing concepts and foundational cloud skills, including IaaS, PaaS, SaaS, and hybrid architectures ; experience with DevSecOps practices, CI/CD pipelines Ability to bridge business and technology, translating strategic objectives into actionable architecture roadmaps Expertise in ServiceNow core components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, and Custom Apps. Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) certification Experience with integration design patterns and technologies ( Event Driven, REST, SOAP, JDBC, APIs) across heterogeneous systems. Strong leadership, communication, and stakeholder influencing skills. Bachelor's and/or master's degree in computer science, Computer Engineering, or related field, or equivalent experience. Preferred Qualifications ServiceNow Certified Application Developer (CAD) certification is preferable Experience designing multi-instance or global ServiceNow deployments Exposure to SAFe Agile methodologies and DevOps practices Knowledge of complementary platforms (Workday, Azure/Cloud, etc.). Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 770 Cochituate Rd Location: USA Home Office Framingham MA 770 Cochituate Rd This position has a starting salary range of $(phone number removed) to $(phone number removed) per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.
Randstad Technologies Recruitment
City, Birmingham
Senior Agile Delivery Manager Location: Newcastle, Leeds, or Birmingham (Minimum 60% Office Attendance Required) Role Overview The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. This is not a purely administrative role; you will be embedded with engineering teams, navigating technical trade-offs, and driving the end-to-back software development lifecycle. Key Responsibilities 1. Hands-on Agile Delivery Team Leadership: Act as Scrum Master / Delivery Manager for software engineering teams on a day-to-day basis. Ceremony Management: Lead high-impact sprint planning, daily stand-ups, reviews, and retrospectives. Flow Optimization: Actively remove blockers, manage scope, and maintain delivery momentum across sustained periods of active build. 2. Technical Engagement & Engineering Quality Direct Collaboration: Work alongside developers, testers, and DevOps engineers to manage modern software engineering lifecycles. Technical Fluency: Confidently engage in discussions regarding technical trade-offs, resilience, security, and recoverability. Modern Standards: Drive delivery within environments utilizing CI/CD pipelines, version control (Git), and cloud-native services. 3. Stakeholder Influence & Governance Strategic Influence: Challenge and guide senior technical and non-technical stakeholders using evidence-based reporting. Transparency: Build trust through consistent performance metrics and radical transparency regarding delivery health. Change Management: Complete delivery-related governance and change activity (e.g., ServiceNow). 4. Planning & Coordination Backlog Management: Refine prioritized backlogs in partnership with Product Managers and Technical Leads. Risk Mitigation: Proactively manage cross-team dependencies and complex risks. Tooling Mastery: Utilize Jira effectively for tracking and reporting at both the team and initiative level. Mandatory Skills & Experience Software Build Experience: Proven track record in active software product delivery (Cloud migrations or CRM implementations alone are insufficient). Engineering Environment: Recent experience working directly with teams using: Cloud platforms ( AWS or Azure ) Infrastructure as Code ( Terraform ) CI/CD tooling and Automated Testing Agile Expertise: Expert-level application of Scrum/Kanban in a "build" rather than "maintenance" context. Stakeholder Management: Experience influencing at the senior leadership level. Complex Problem Solving: Ability to navigate technical concerns like system security and service resilience. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
01/04/2026
Contractor
Senior Agile Delivery Manager Location: Newcastle, Leeds, or Birmingham (Minimum 60% Office Attendance Required) Role Overview The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. This is not a purely administrative role; you will be embedded with engineering teams, navigating technical trade-offs, and driving the end-to-back software development lifecycle. Key Responsibilities 1. Hands-on Agile Delivery Team Leadership: Act as Scrum Master / Delivery Manager for software engineering teams on a day-to-day basis. Ceremony Management: Lead high-impact sprint planning, daily stand-ups, reviews, and retrospectives. Flow Optimization: Actively remove blockers, manage scope, and maintain delivery momentum across sustained periods of active build. 2. Technical Engagement & Engineering Quality Direct Collaboration: Work alongside developers, testers, and DevOps engineers to manage modern software engineering lifecycles. Technical Fluency: Confidently engage in discussions regarding technical trade-offs, resilience, security, and recoverability. Modern Standards: Drive delivery within environments utilizing CI/CD pipelines, version control (Git), and cloud-native services. 3. Stakeholder Influence & Governance Strategic Influence: Challenge and guide senior technical and non-technical stakeholders using evidence-based reporting. Transparency: Build trust through consistent performance metrics and radical transparency regarding delivery health. Change Management: Complete delivery-related governance and change activity (e.g., ServiceNow). 4. Planning & Coordination Backlog Management: Refine prioritized backlogs in partnership with Product Managers and Technical Leads. Risk Mitigation: Proactively manage cross-team dependencies and complex risks. Tooling Mastery: Utilize Jira effectively for tracking and reporting at both the team and initiative level. Mandatory Skills & Experience Software Build Experience: Proven track record in active software product delivery (Cloud migrations or CRM implementations alone are insufficient). Engineering Environment: Recent experience working directly with teams using: Cloud platforms ( AWS or Azure ) Infrastructure as Code ( Terraform ) CI/CD tooling and Automated Testing Agile Expertise: Expert-level application of Scrum/Kanban in a "build" rather than "maintenance" context. Stakeholder Management: Experience influencing at the senior leadership level. Complex Problem Solving: Ability to navigate technical concerns like system security and service resilience. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Randstad Technologies Recruitment
City, Birmingham
Senior Agile Delivery Manager Location: Newcastle, Leeds, or Birmingham (Minimum 60% Office Attendance Required) Role Overview The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. This is not a purely administrative role; you will be embedded with engineering teams, navigating technical trade-offs, and driving the end-to-back software development lifecycle. Key Responsibilities 1. Hands-on Agile Delivery Team Leadership: Act as Scrum Master / Delivery Manager for software engineering teams on a day-to-day basis. Ceremony Management: Lead high-impact sprint planning, daily stand-ups, reviews, and retrospectives. Flow Optimization: Actively remove blockers, manage scope, and maintain delivery momentum across sustained periods of active build. 2. Technical Engagement & Engineering Quality Direct Collaboration: Work alongside developers, testers, and DevOps engineers to manage modern software engineering lifecycles. Technical Fluency: Confidently engage in discussions regarding technical trade-offs, resilience, security, and recoverability. Modern Standards: Drive delivery within environments utilizing CI/CD pipelines, version control (Git), and cloud-native services. 3. Stakeholder Influence & Governance Strategic Influence: Challenge and guide senior technical and non-technical stakeholders using evidence-based reporting. Transparency: Build trust through consistent performance metrics and radical transparency regarding delivery health. Change Management: Complete delivery-related governance and change activity (e.g., ServiceNow). 4. Planning & Coordination Backlog Management: Refine prioritized backlogs in partnership with Product Managers and Technical Leads. Risk Mitigation: Proactively manage cross-team dependencies and complex risks. Tooling Mastery: Utilize Jira effectively for tracking and reporting at both the team and initiative level. Mandatory Skills & Experience Software Build Experience: Proven track record in active software product delivery (Cloud migrations or CRM implementations alone are insufficient). Engineering Environment: Recent experience working directly with teams using: Cloud platforms ( AWS or Azure ) Infrastructure as Code ( Terraform ) CI/CD tooling and Automated Testing Agile Expertise: Expert-level application of Scrum/Kanban in a "build" rather than "maintenance" context. Stakeholder Management: Experience influencing at the senior leadership level. Complex Problem Solving: Ability to navigate technical concerns like system security and service resilience. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
01/04/2026
Contractor
Senior Agile Delivery Manager Location: Newcastle, Leeds, or Birmingham (Minimum 60% Office Attendance Required) Role Overview The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. This is not a purely administrative role; you will be embedded with engineering teams, navigating technical trade-offs, and driving the end-to-back software development lifecycle. Key Responsibilities 1. Hands-on Agile Delivery Team Leadership: Act as Scrum Master / Delivery Manager for software engineering teams on a day-to-day basis. Ceremony Management: Lead high-impact sprint planning, daily stand-ups, reviews, and retrospectives. Flow Optimization: Actively remove blockers, manage scope, and maintain delivery momentum across sustained periods of active build. 2. Technical Engagement & Engineering Quality Direct Collaboration: Work alongside developers, testers, and DevOps engineers to manage modern software engineering lifecycles. Technical Fluency: Confidently engage in discussions regarding technical trade-offs, resilience, security, and recoverability. Modern Standards: Drive delivery within environments utilizing CI/CD pipelines, version control (Git), and cloud-native services. 3. Stakeholder Influence & Governance Strategic Influence: Challenge and guide senior technical and non-technical stakeholders using evidence-based reporting. Transparency: Build trust through consistent performance metrics and radical transparency regarding delivery health. Change Management: Complete delivery-related governance and change activity (e.g., ServiceNow). 4. Planning & Coordination Backlog Management: Refine prioritized backlogs in partnership with Product Managers and Technical Leads. Risk Mitigation: Proactively manage cross-team dependencies and complex risks. Tooling Mastery: Utilize Jira effectively for tracking and reporting at both the team and initiative level. Mandatory Skills & Experience Software Build Experience: Proven track record in active software product delivery (Cloud migrations or CRM implementations alone are insufficient). Engineering Environment: Recent experience working directly with teams using: Cloud platforms ( AWS or Azure ) Infrastructure as Code ( Terraform ) CI/CD tooling and Automated Testing Agile Expertise: Expert-level application of Scrum/Kanban in a "build" rather than "maintenance" context. Stakeholder Management: Experience influencing at the senior leadership level. Complex Problem Solving: Ability to navigate technical concerns like system security and service resilience. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Role : Senior Agile Delivery Manager Duration : 12 months Day rate : (Apply online only) per day ( inside IR35) Locations : Newcastle, Leeds or Birmingham On-site : Minimum 60% office attendance (Hybrid) In this role you would join a newly formed software engineering team focused on a defined backlog of 20-30 items around service security, testability, resilience and recoverability . This is very much a hands-on delivery role - not a coordination-only position. What you would be doing Acting as Scrum Master / Delivery Manager for a software engineering team day to day. Leading sprint planning, daily stand-ups, reviews and retrospectives. Removing blockers, managing scope, flow and prioritisation to maintain strong delivery momentum. Working closely with engineers, a Senior Technical BA and an Architect to ensure the backlog is technically ready, prioritised and executable. Managing risks, dependencies and complex backlogs, using Jira at both team and initiative level. Providing clear, evidence-based reporting and influencing senior technical and non-technical stakeholders. Technical environment (you should be comfortable operating in most of these areas): Cloud platforms such as Azure and/or AWS as part of software product delivery (not migration-only). CI/CD tooling and modern DevOps practices. Infrastructure as Code (e.g. Terraform). Automated testing and quality practices. Secure, resilient digital services. What the client is specifically looking for Recent, hands-on agile delivery with software development teams in active build. Experience acting as a Scrum Master / Delivery Manager embedded with engineers. Practical experience with version control (e.g. Git), CI/CD and cloud-native or platform-based services. Strong stakeholder engagement and the ability to challenge and influence at senior level. High proficiency in Jira , plus familiarity with delivery governance tools (e.g. ServiceNow is a bonus). Experience focused only on cloud migrations, Dynamics CRM or purely integration/database projects will not be sufficient unless there is clear, recent evidence of end-to-end software product delivery. Why it might interest you Opportunity to lead delivery in a modern engineering setup where agile ways of working are taken seriously. Clear, technically focused backlog around security, resilience and reliability - not a vague transformation brief. Influential position engaging directly with senior stakeholders on a visible digital initiative. If you are within a realistic commute of Newcastle, Leeds or Birmingham and this aligns with your recent experience, I would be keen to share more details and understand your availability and expectations.
01/04/2026
Contractor
Role : Senior Agile Delivery Manager Duration : 12 months Day rate : (Apply online only) per day ( inside IR35) Locations : Newcastle, Leeds or Birmingham On-site : Minimum 60% office attendance (Hybrid) In this role you would join a newly formed software engineering team focused on a defined backlog of 20-30 items around service security, testability, resilience and recoverability . This is very much a hands-on delivery role - not a coordination-only position. What you would be doing Acting as Scrum Master / Delivery Manager for a software engineering team day to day. Leading sprint planning, daily stand-ups, reviews and retrospectives. Removing blockers, managing scope, flow and prioritisation to maintain strong delivery momentum. Working closely with engineers, a Senior Technical BA and an Architect to ensure the backlog is technically ready, prioritised and executable. Managing risks, dependencies and complex backlogs, using Jira at both team and initiative level. Providing clear, evidence-based reporting and influencing senior technical and non-technical stakeholders. Technical environment (you should be comfortable operating in most of these areas): Cloud platforms such as Azure and/or AWS as part of software product delivery (not migration-only). CI/CD tooling and modern DevOps practices. Infrastructure as Code (e.g. Terraform). Automated testing and quality practices. Secure, resilient digital services. What the client is specifically looking for Recent, hands-on agile delivery with software development teams in active build. Experience acting as a Scrum Master / Delivery Manager embedded with engineers. Practical experience with version control (e.g. Git), CI/CD and cloud-native or platform-based services. Strong stakeholder engagement and the ability to challenge and influence at senior level. High proficiency in Jira , plus familiarity with delivery governance tools (e.g. ServiceNow is a bonus). Experience focused only on cloud migrations, Dynamics CRM or purely integration/database projects will not be sufficient unless there is clear, recent evidence of end-to-end software product delivery. Why it might interest you Opportunity to lead delivery in a modern engineering setup where agile ways of working are taken seriously. Clear, technically focused backlog around security, resilience and reliability - not a vague transformation brief. Influential position engaging directly with senior stakeholders on a visible digital initiative. If you are within a realistic commute of Newcastle, Leeds or Birmingham and this aligns with your recent experience, I would be keen to share more details and understand your availability and expectations.
Senior Agile Delivery Manager (Contract) Duration: 12 Months Contract Type: Inside IR35 Day Rate: Up to 600/day via Umbrella + Expenses Location: Leeds, Newcastle or Birmingham (60% Onsite Requirement) Opportunity Overview A large, complex organisation is seeking a Senior Agile Delivery Manager to support the delivery of a newly formed software engineering team. This team will focus on a defined backlog of critical improvements across service security, resilience, testability, and recoverability. This is a hands-on delivery role, not a coordination position. You will operate as an embedded Scrum Master within an active engineering team, working closely with developers, testers, and DevOps engineers to drive high-quality software delivery. The successful candidate will play a key role in ensuring backlogs are technically ready, prioritised, and executable, working in close partnership with architecture and business analysis functions. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager within a live software engineering environment Lead core agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives Actively remove blockers and manage delivery flow, scope, and prioritisation Maintain consistent delivery momentum across sustained build activity Software Delivery & Technical Engagement Work closely with engineers across development, testing, and DevOps Operate effectively within modern software delivery lifecycles Engage confidently in technical discussions, trade-offs, and challenges Support delivery across complex areas such as security, resilience, and recoverability Senior Stakeholder Engagement Influence and challenge senior technical and non-technical stakeholders Provide clear, evidence-based reporting on delivery progress Build trust through transparency and consistent performance Planning, Coordination & Governance Collaborate with Product Managers and technical leads to maintain prioritised backlogs Proactively manage risks, issues, and cross-team dependencies Utilise Jira for detailed planning, tracking, and reporting Support governance and change processes where required Essential Skills and Experience Recent, hands-on experience delivering software within agile engineering teams Proven track record operating as a Scrum Master or Delivery Manager in active build environments Strong understanding of modern software engineering practices, including: Version control (e.g. Git) CI/CD pipelines Cloud-native or platform-based architectures Experience working directly with developers, testers, and DevOps engineers Ability to manage complex delivery risks, dependencies, and backlogs Strong stakeholder management and influencing skills at a senior level High proficiency in Jira for team and programme-level delivery Demonstrable experience aligned to senior capability (e.g. SFIA Level 6 equivalent) CV evidence must clearly outline delivery outcomes, technical context, and problem-solving approach Technical Environment Cloud platforms (e.g. AWS and/or Azure) within active software delivery environments Infrastructure as Code (e.g. Terraform) CI/CD tooling and DevOps practices Automated testing and quality engineering approaches Secure and resilient digital service delivery Desirable Experience Experience working with platform or data engineering teams Exposure to large-scale, regulated or public sector environments Familiarity with service management or change tools (e.g. ServiceNow) Location & Working Pattern Primary locations: Newcastle, Leeds, or Birmingham Minimum 60% on-site presence required Candidates must live within a realistic commuting distance (approximately 90 minutes) for sustained attendance What's on Offer 12-month contract engagement Competitive day rate via umbrella Opportunity to work within a high-impact, delivery-focused engineering environment Exposure to complex, large-scale digital services Application Process For further information or to apply, please get in touch for a confidential discussion.
01/04/2026
Full time
Senior Agile Delivery Manager (Contract) Duration: 12 Months Contract Type: Inside IR35 Day Rate: Up to 600/day via Umbrella + Expenses Location: Leeds, Newcastle or Birmingham (60% Onsite Requirement) Opportunity Overview A large, complex organisation is seeking a Senior Agile Delivery Manager to support the delivery of a newly formed software engineering team. This team will focus on a defined backlog of critical improvements across service security, resilience, testability, and recoverability. This is a hands-on delivery role, not a coordination position. You will operate as an embedded Scrum Master within an active engineering team, working closely with developers, testers, and DevOps engineers to drive high-quality software delivery. The successful candidate will play a key role in ensuring backlogs are technically ready, prioritised, and executable, working in close partnership with architecture and business analysis functions. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager within a live software engineering environment Lead core agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives Actively remove blockers and manage delivery flow, scope, and prioritisation Maintain consistent delivery momentum across sustained build activity Software Delivery & Technical Engagement Work closely with engineers across development, testing, and DevOps Operate effectively within modern software delivery lifecycles Engage confidently in technical discussions, trade-offs, and challenges Support delivery across complex areas such as security, resilience, and recoverability Senior Stakeholder Engagement Influence and challenge senior technical and non-technical stakeholders Provide clear, evidence-based reporting on delivery progress Build trust through transparency and consistent performance Planning, Coordination & Governance Collaborate with Product Managers and technical leads to maintain prioritised backlogs Proactively manage risks, issues, and cross-team dependencies Utilise Jira for detailed planning, tracking, and reporting Support governance and change processes where required Essential Skills and Experience Recent, hands-on experience delivering software within agile engineering teams Proven track record operating as a Scrum Master or Delivery Manager in active build environments Strong understanding of modern software engineering practices, including: Version control (e.g. Git) CI/CD pipelines Cloud-native or platform-based architectures Experience working directly with developers, testers, and DevOps engineers Ability to manage complex delivery risks, dependencies, and backlogs Strong stakeholder management and influencing skills at a senior level High proficiency in Jira for team and programme-level delivery Demonstrable experience aligned to senior capability (e.g. SFIA Level 6 equivalent) CV evidence must clearly outline delivery outcomes, technical context, and problem-solving approach Technical Environment Cloud platforms (e.g. AWS and/or Azure) within active software delivery environments Infrastructure as Code (e.g. Terraform) CI/CD tooling and DevOps practices Automated testing and quality engineering approaches Secure and resilient digital service delivery Desirable Experience Experience working with platform or data engineering teams Exposure to large-scale, regulated or public sector environments Familiarity with service management or change tools (e.g. ServiceNow) Location & Working Pattern Primary locations: Newcastle, Leeds, or Birmingham Minimum 60% on-site presence required Candidates must live within a realistic commuting distance (approximately 90 minutes) for sustained attendance What's on Offer 12-month contract engagement Competitive day rate via umbrella Opportunity to work within a high-impact, delivery-focused engineering environment Exposure to complex, large-scale digital services Application Process For further information or to apply, please get in touch for a confidential discussion.
Role Title: ServiceNow HRSD Specialist Duration: contract to run until 31/08/2026 Location: London, hybrid Rate: up to £763 p/d Umbrella inside IR35 Clearance required: You must hold a British Passport Role purpose/summary We are seeking a Senior ServiceNow HR Service Delivery (HRSD) specialist to join an established ServiceNow capability within a large enterprise environment. This role requires a strong blend of hands on technical delivery, HRSD functional expertise, and platform engineering capability. The successful candidate will act as a technical and functional SME, working closely with HR Technology leadership, HR journey owners, governance teams, and delivery squads to stabilise BAU, reduce backlog, and deliver scalable, outcome based HR solutions on the ServiceNow platform. This is a hands on role requiring deep ServiceNow configuration, Scripting, workflow automation, integrations, and experience designing enterprise grade HRSD solutions. Key Responsibilities Delivery & Execution Embed immediately into the ServiceNow capability to stabilise BAU and reduce backlog Lead and perform hands on technical delivery, including configuration, workflows, HRSD capabilities, Scripting, and integrations Design and deliver end to end HRSD solutions across key HR journeys (eg joining, progressing, leaving) Digitise HR processes, reducing manual effort and eliminating high volume mailboxes and triage queues Design and implement outcome based workflows, improved routing logic, and automation at scale Drive continuous improvement across performance, user experience, resilience, and operational stability Technical Leadership & Governance Act as SME for ServiceNow HRSD architecture, technical design, and platform governance Shape solution options and delivery approaches in partnership with HR Technology leadership Define and mature design standards, reusable patterns, and best practices Ensure alignment to platform roadmap, architectural principles, and enterprise controls Support upgrades, instance management, and adoption of new ServiceNow capabilities Stakeholder Engagement & Coaching Partner with senior HR stakeholders, journey owners, programme teams, and technical squads Translate business outcomes into scalable ServiceNow designs and implementations Lead and coach junior developers, providing technical guidance and quality oversight Contribute to agile delivery, working closely with product owners and scrum teams Essential Skills & Experience ServiceNow & HRSD Strong experience delivering ServiceNow HR Service Delivery (HRSD) in large or complex organisations Proven ability to translate HR business needs into scalable HRSD solution designs Hands on experience with: HR Service Delivery Enterprise Employee Center/Employee Center Pro HR Agent Workspace (UI Builder) Employee Document Management Case and knowledge management within HRSD Platform Engineering & Technical Capability Strong ServiceNow Scripting skills: JavaScript Business Rules, Script Includes, Client Scripts REST/SOAP integrations Experience with: Flow Designer and workflow automation UI Builder and UI/UX configuration Integrations with platforms such as Workday and Microsoft technologies Web technologies (HTML, CSS, XML, AngularJS) Experience implementing: Platform Analytics and reporting AI/automation capabilities (eg Now Assist, virtual agents, workflow intelligence) Familiarity with enterprise infrastructure and identity platforms (eg Microsoft Entra, Microsoft Graph, M365) Ways of Working Experience working in Agile delivery environments Comfortable acting as both individual contributor and technical lead Strong problem solving skills with the ability to work across ambiguity Excellent communication skills with the ability to engage stakeholders at all levels Certifications (Preferred) ServiceNow Certified System Administrator ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist - HR Additional ServiceNow architecture or platform certifications are desirable Ideal Candidate Profile This role suits a senior ServiceNow HRSD consultant/developer who: Is highly hands on and delivery focused Can operate as a trusted technical partner to HR and platform leadership Has experience stabilising live platforms while delivering new capabilities Brings strong engineering discipline alongside functional HRSD expertise All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
01/04/2026
Contractor
Role Title: ServiceNow HRSD Specialist Duration: contract to run until 31/08/2026 Location: London, hybrid Rate: up to £763 p/d Umbrella inside IR35 Clearance required: You must hold a British Passport Role purpose/summary We are seeking a Senior ServiceNow HR Service Delivery (HRSD) specialist to join an established ServiceNow capability within a large enterprise environment. This role requires a strong blend of hands on technical delivery, HRSD functional expertise, and platform engineering capability. The successful candidate will act as a technical and functional SME, working closely with HR Technology leadership, HR journey owners, governance teams, and delivery squads to stabilise BAU, reduce backlog, and deliver scalable, outcome based HR solutions on the ServiceNow platform. This is a hands on role requiring deep ServiceNow configuration, Scripting, workflow automation, integrations, and experience designing enterprise grade HRSD solutions. Key Responsibilities Delivery & Execution Embed immediately into the ServiceNow capability to stabilise BAU and reduce backlog Lead and perform hands on technical delivery, including configuration, workflows, HRSD capabilities, Scripting, and integrations Design and deliver end to end HRSD solutions across key HR journeys (eg joining, progressing, leaving) Digitise HR processes, reducing manual effort and eliminating high volume mailboxes and triage queues Design and implement outcome based workflows, improved routing logic, and automation at scale Drive continuous improvement across performance, user experience, resilience, and operational stability Technical Leadership & Governance Act as SME for ServiceNow HRSD architecture, technical design, and platform governance Shape solution options and delivery approaches in partnership with HR Technology leadership Define and mature design standards, reusable patterns, and best practices Ensure alignment to platform roadmap, architectural principles, and enterprise controls Support upgrades, instance management, and adoption of new ServiceNow capabilities Stakeholder Engagement & Coaching Partner with senior HR stakeholders, journey owners, programme teams, and technical squads Translate business outcomes into scalable ServiceNow designs and implementations Lead and coach junior developers, providing technical guidance and quality oversight Contribute to agile delivery, working closely with product owners and scrum teams Essential Skills & Experience ServiceNow & HRSD Strong experience delivering ServiceNow HR Service Delivery (HRSD) in large or complex organisations Proven ability to translate HR business needs into scalable HRSD solution designs Hands on experience with: HR Service Delivery Enterprise Employee Center/Employee Center Pro HR Agent Workspace (UI Builder) Employee Document Management Case and knowledge management within HRSD Platform Engineering & Technical Capability Strong ServiceNow Scripting skills: JavaScript Business Rules, Script Includes, Client Scripts REST/SOAP integrations Experience with: Flow Designer and workflow automation UI Builder and UI/UX configuration Integrations with platforms such as Workday and Microsoft technologies Web technologies (HTML, CSS, XML, AngularJS) Experience implementing: Platform Analytics and reporting AI/automation capabilities (eg Now Assist, virtual agents, workflow intelligence) Familiarity with enterprise infrastructure and identity platforms (eg Microsoft Entra, Microsoft Graph, M365) Ways of Working Experience working in Agile delivery environments Comfortable acting as both individual contributor and technical lead Strong problem solving skills with the ability to work across ambiguity Excellent communication skills with the ability to engage stakeholders at all levels Certifications (Preferred) ServiceNow Certified System Administrator ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist - HR Additional ServiceNow architecture or platform certifications are desirable Ideal Candidate Profile This role suits a senior ServiceNow HRSD consultant/developer who: Is highly hands on and delivery focused Can operate as a trusted technical partner to HR and platform leadership Has experience stabilising live platforms while delivering new capabilities Brings strong engineering discipline alongside functional HRSD expertise All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Business Unit: Technology Operations and Cyber Security - Data Platform Unit Salary Range: £40,800.00 - £51,000.00 per annum DOE Location: UK Hybrid - Work from anywhere in the UK, with flexibility to occasionally visit a Virgin Money Hub Contract Type: Permanent - Full Time Our Team The successful candidate will join the Data Platform Unit within Technology Operations and Cyber Security (TOCS) becoming a key member of the team who are responsible for supporting the organisations database environments which reside upon a mixture of on-prem, hybrid and cloud infrastructure. The expectation is that you will work closely with other staff from TOCS and beyond, including 3rd parties, to ensure the database is estate functions as required alongside collaborating with projects and other teams to ensure that change within the database environments is managed and controlled effectively alongside innovation being progressed safely. What you'll be doing Support and problem solve on all Production databases as a priority alongside supporting the databases within the Pre-Production environment through proactive identification of risk, swift resolution of live issues and proposal of appropriate fixes/improvements for future Upgrade, decommission and deliver new databases alongside supporting changes required to existing databases on the estate including but not limited to deployments, patching, tuning / optimisation and disaster recovery testing. Think "outside the box" to improve our processes through process automation, innovation and continuous improvement. Work with Lead Database Engineers, Infrastructure Designers and Project Managers to ensure solutions meet the organisation's strategic needs and service being kept safe is in mind at all times. Collaborate with internal and external parties, escalating where necessary to Lead Database Engineers / Team Leads, to ensure operational issues are resolved within agreed SLAs to ensure we provide excellent customer service. Improve our processes through process automation, innovation and continuous improvement. Our work is highly specialised, high profile and fast paced, so you will be expected to self-manage in a professional and proactive manner in conjunction with your Team Lead who will assign you tasks. Following a period of training the expectation is that the successful candidate would join a 24/7 on-call rota. Due to the operational nature of the role, there will be times when you may need to work out with your core hours therefore flexibility is key. We need you to have A strong understanding and experience of database administration (across Oracle and SQL Server technologies specifically) in a Production setting. An ability to troubleshoot Production issues quickly in an analytical manner alongside making recommendations to resolve issues and/or deliver enhancements. Experience of undertaking database builds, patching, migrations and upgrades. Experience of High Availability and Disaster Recovery Methods including setup, troubleshooting and support - Oracle RAC, Oracle Restart, ASM, Oracle Data Guard, flashback technologies and SQL Server Always On High Availability. Database performance tuning and optimisation skills. Experience of using Oracle Enterprise Manager. Oracle / Red Hat Linux, Windows, AIX, and Solaris Operating System experience. An ability to take ownership for your own development, including taking proactive steps to improve and maintain your skills, knowledge, and behaviours. To display collaborative behaviours and excellent verbal / written communication skills. ITIL Service Management awareness (Incident, Change and Problem Management processes). The self-motivation and desire to keep knowledge current in regards to database technologies including but not limited to Oracle, SQL, Exadata and OCI. It's a bonus if you have but not essential Experience of managing databases (including patching, maintenance, and support of the appliances themselves) within cloud or environments (Oracle OCI, Oracle Exadata and/or Microsoft Azure) with an awareness of emerging industry trends such as PAAS, DBAS, IAAS. Experience of working with other database technologies aside from Oracle and SQL Server i.e. Cosmos, PostgreSQL or similar. Competence in scripting languages such as Bash/PowerShell/Python. Experience of Dynatrace tooling. ServiceNow usage Knowledge of the full software development lifecycle: from business/systems analysis, through requirements gathering and functional specification authoring, to development, testing and delivery. The extras you'll get: 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society.
01/04/2026
Full time
Business Unit: Technology Operations and Cyber Security - Data Platform Unit Salary Range: £40,800.00 - £51,000.00 per annum DOE Location: UK Hybrid - Work from anywhere in the UK, with flexibility to occasionally visit a Virgin Money Hub Contract Type: Permanent - Full Time Our Team The successful candidate will join the Data Platform Unit within Technology Operations and Cyber Security (TOCS) becoming a key member of the team who are responsible for supporting the organisations database environments which reside upon a mixture of on-prem, hybrid and cloud infrastructure. The expectation is that you will work closely with other staff from TOCS and beyond, including 3rd parties, to ensure the database is estate functions as required alongside collaborating with projects and other teams to ensure that change within the database environments is managed and controlled effectively alongside innovation being progressed safely. What you'll be doing Support and problem solve on all Production databases as a priority alongside supporting the databases within the Pre-Production environment through proactive identification of risk, swift resolution of live issues and proposal of appropriate fixes/improvements for future Upgrade, decommission and deliver new databases alongside supporting changes required to existing databases on the estate including but not limited to deployments, patching, tuning / optimisation and disaster recovery testing. Think "outside the box" to improve our processes through process automation, innovation and continuous improvement. Work with Lead Database Engineers, Infrastructure Designers and Project Managers to ensure solutions meet the organisation's strategic needs and service being kept safe is in mind at all times. Collaborate with internal and external parties, escalating where necessary to Lead Database Engineers / Team Leads, to ensure operational issues are resolved within agreed SLAs to ensure we provide excellent customer service. Improve our processes through process automation, innovation and continuous improvement. Our work is highly specialised, high profile and fast paced, so you will be expected to self-manage in a professional and proactive manner in conjunction with your Team Lead who will assign you tasks. Following a period of training the expectation is that the successful candidate would join a 24/7 on-call rota. Due to the operational nature of the role, there will be times when you may need to work out with your core hours therefore flexibility is key. We need you to have A strong understanding and experience of database administration (across Oracle and SQL Server technologies specifically) in a Production setting. An ability to troubleshoot Production issues quickly in an analytical manner alongside making recommendations to resolve issues and/or deliver enhancements. Experience of undertaking database builds, patching, migrations and upgrades. Experience of High Availability and Disaster Recovery Methods including setup, troubleshooting and support - Oracle RAC, Oracle Restart, ASM, Oracle Data Guard, flashback technologies and SQL Server Always On High Availability. Database performance tuning and optimisation skills. Experience of using Oracle Enterprise Manager. Oracle / Red Hat Linux, Windows, AIX, and Solaris Operating System experience. An ability to take ownership for your own development, including taking proactive steps to improve and maintain your skills, knowledge, and behaviours. To display collaborative behaviours and excellent verbal / written communication skills. ITIL Service Management awareness (Incident, Change and Problem Management processes). The self-motivation and desire to keep knowledge current in regards to database technologies including but not limited to Oracle, SQL, Exadata and OCI. It's a bonus if you have but not essential Experience of managing databases (including patching, maintenance, and support of the appliances themselves) within cloud or environments (Oracle OCI, Oracle Exadata and/or Microsoft Azure) with an awareness of emerging industry trends such as PAAS, DBAS, IAAS. Experience of working with other database technologies aside from Oracle and SQL Server i.e. Cosmos, PostgreSQL or similar. Competence in scripting languages such as Bash/PowerShell/Python. Experience of Dynatrace tooling. ServiceNow usage Knowledge of the full software development lifecycle: from business/systems analysis, through requirements gathering and functional specification authoring, to development, testing and delivery. The extras you'll get: 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society.
A global professional services organisation is looking for an experienced Network Team Lead to join their IT function on an initial 6-month fixed-term contract in Glasgow (hybrid) . The organisation: This is a great opportunity to step into a leadership role within a well-established global environment, managing a team of five network engineers while helping ensure the smooth delivery of core network services. The Global Network team manages LAN, WAN, firewall and internet access technologies across the business, and this role will play a key part in leading day-to-day operations while ensuring BAU work and project activity are delivered effectively. The role: You'll manage a team based across Glasgow and London, overseeing workload allocation, monitoring performance against SLAs and acting as an escalation point for complex network issues . Working closely with other IT team leads and infrastructure teams, you'll ensure tasks are prioritised, processes are followed and work is delivered in line with business expectations. A large part of the role involves coordinating BAU work, managing task backlogs and supporting internal projects , while maintaining strong communication with stakeholders across the organisation. Although this is a people-focused leadership role , solid networking knowledge is important as you'll provide guidance and act as a senior escalation point. You'll ideally have: Experience leading or managing a network team Strong stakeholder management and communication skills Experience coordinating BAU work and internal IT projects Confidence handling escalations and complex issues Experience with Jira, ServiceNow or similar ITSM tools Strong organisational skills and ability to manage competing priorities The offer: The role is based in central Glasgow with hybrid working (3 days in the office) , with occasional early morning calls with international teams. This is an initial 6-month FTC created due to increased workload. While an extension isn't guaranteed, it may be possible depending on business needs. They are offering a competitive salary (happy to discuss over a call). If this sounds of interest, please apply or contact Matt MacAlpine for more information. Cathcart Technology is acting as an Employment Business in relation to this vacancy.
31/03/2026
Contractor
A global professional services organisation is looking for an experienced Network Team Lead to join their IT function on an initial 6-month fixed-term contract in Glasgow (hybrid) . The organisation: This is a great opportunity to step into a leadership role within a well-established global environment, managing a team of five network engineers while helping ensure the smooth delivery of core network services. The Global Network team manages LAN, WAN, firewall and internet access technologies across the business, and this role will play a key part in leading day-to-day operations while ensuring BAU work and project activity are delivered effectively. The role: You'll manage a team based across Glasgow and London, overseeing workload allocation, monitoring performance against SLAs and acting as an escalation point for complex network issues . Working closely with other IT team leads and infrastructure teams, you'll ensure tasks are prioritised, processes are followed and work is delivered in line with business expectations. A large part of the role involves coordinating BAU work, managing task backlogs and supporting internal projects , while maintaining strong communication with stakeholders across the organisation. Although this is a people-focused leadership role , solid networking knowledge is important as you'll provide guidance and act as a senior escalation point. You'll ideally have: Experience leading or managing a network team Strong stakeholder management and communication skills Experience coordinating BAU work and internal IT projects Confidence handling escalations and complex issues Experience with Jira, ServiceNow or similar ITSM tools Strong organisational skills and ability to manage competing priorities The offer: The role is based in central Glasgow with hybrid working (3 days in the office) , with occasional early morning calls with international teams. This is an initial 6-month FTC created due to increased workload. While an extension isn't guaranteed, it may be possible depending on business needs. They are offering a competitive salary (happy to discuss over a call). If this sounds of interest, please apply or contact Matt MacAlpine for more information. Cathcart Technology is acting as an Employment Business in relation to this vacancy.
Information Security Manager 70,000 - 80,000 PA London - hybrid working A well-established construction engineering business is seeking an experienced Information Security Manager to join them on a permanent basis. You'll be joining at a key time as the organisation expands its technical capability, with ambitious growth plans and multiple mergers and acquisitions planned. The Information Security Manager will own the organisation's information security and data governance frameworks, ensuring data is secure, accurate and compliant across its full lifecycle. The role will maintain ISO27001 documentation and controls, support ongoing audit readiness and enforce robust governance policies for data quality, access and usage. Responsibilities: Maintain ISO27001 documentation, controls and audit readiness (ISMS) Own and improve the data governance framework (policies, standards, procedures) Oversee the full data lifecycle from source to end client, ensuring integrity and compliance Ensure GDPR and wider regulatory compliance (including NIS2) Own data governance tools such as Microsoft Purview and Varonis (or similar) Identify and manage data operational and regulatory risks Collaborate across IT, Legal, HR, Operations, Onboarding/Bidding and Compliance Process DSARs, SAQs and PQQs Develop reporting/metrics and provide progress updates to senior stakeholders Deliver cyber security and data governance awareness training Requirements: Strong experience maintaining ISO27001 controls, documentation and audit readiness Strong background in information security and data governance Deep understanding of GDPR and data protection requirements Experience with Microsoft Purview and Varonis (or similar) Strong stakeholder management and communication skills Power BI and ServiceNow familiarity (desirable) Certifications such as CISSP/CISM/CIPP-E (highly advantageous) Based in Central London, with 4 days per week onsite initially, dropping to 3 once probation is passed.
31/03/2026
Full time
Information Security Manager 70,000 - 80,000 PA London - hybrid working A well-established construction engineering business is seeking an experienced Information Security Manager to join them on a permanent basis. You'll be joining at a key time as the organisation expands its technical capability, with ambitious growth plans and multiple mergers and acquisitions planned. The Information Security Manager will own the organisation's information security and data governance frameworks, ensuring data is secure, accurate and compliant across its full lifecycle. The role will maintain ISO27001 documentation and controls, support ongoing audit readiness and enforce robust governance policies for data quality, access and usage. Responsibilities: Maintain ISO27001 documentation, controls and audit readiness (ISMS) Own and improve the data governance framework (policies, standards, procedures) Oversee the full data lifecycle from source to end client, ensuring integrity and compliance Ensure GDPR and wider regulatory compliance (including NIS2) Own data governance tools such as Microsoft Purview and Varonis (or similar) Identify and manage data operational and regulatory risks Collaborate across IT, Legal, HR, Operations, Onboarding/Bidding and Compliance Process DSARs, SAQs and PQQs Develop reporting/metrics and provide progress updates to senior stakeholders Deliver cyber security and data governance awareness training Requirements: Strong experience maintaining ISO27001 controls, documentation and audit readiness Strong background in information security and data governance Deep understanding of GDPR and data protection requirements Experience with Microsoft Purview and Varonis (or similar) Strong stakeholder management and communication skills Power BI and ServiceNow familiarity (desirable) Certifications such as CISSP/CISM/CIPP-E (highly advantageous) Based in Central London, with 4 days per week onsite initially, dropping to 3 once probation is passed.
Senior ServiceNow Programme Manager Location: Reading (Hybrid - 3 days onsite) Type: Permanent Role Overview Lead large-scale ServiceNow programmes, acting as a trusted advisor to clients while driving successful delivery, process transformation, and platform optimisation. Key Responsibilities Engage with stakeholders to understand current processes and define future-state solutions Lead end-to-end ServiceNow programme delivery (planning, governance, risk management) Drive process design, gap analysis, and scalable solution implementation Oversee integrations, platform performance, security, and compliance Communicate progress, risks, and updates clearly to stakeholders Ensure high-quality documentation and adherence to best practices Mentor team members and support delivery excellence Required Qualifications 15+ years' experience managing ServiceNow projects/programmes Strong expertise in: CMDB / CSDM ITOM (Discovery, Service Mapping, Event Management) ITSM CSM, FSM SPM, SOM, SLO, TNI Experience with integrations (REST, SOAP, Integration Hub, third-party systems) Strong understanding of platform security, performance, and compliance Proven skills in: Project Governance Project Planning Risk/Crisis Management Stakeholder Management Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
31/03/2026
Full time
Senior ServiceNow Programme Manager Location: Reading (Hybrid - 3 days onsite) Type: Permanent Role Overview Lead large-scale ServiceNow programmes, acting as a trusted advisor to clients while driving successful delivery, process transformation, and platform optimisation. Key Responsibilities Engage with stakeholders to understand current processes and define future-state solutions Lead end-to-end ServiceNow programme delivery (planning, governance, risk management) Drive process design, gap analysis, and scalable solution implementation Oversee integrations, platform performance, security, and compliance Communicate progress, risks, and updates clearly to stakeholders Ensure high-quality documentation and adherence to best practices Mentor team members and support delivery excellence Required Qualifications 15+ years' experience managing ServiceNow projects/programmes Strong expertise in: CMDB / CSDM ITOM (Discovery, Service Mapping, Event Management) ITSM CSM, FSM SPM, SOM, SLO, TNI Experience with integrations (REST, SOAP, Integration Hub, third-party systems) Strong understanding of platform security, performance, and compliance Proven skills in: Project Governance Project Planning Risk/Crisis Management Stakeholder Management Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
CBSbutler Holdings Limited trading as CBSbutler
Basingstoke, Hampshire
ITSM Engineer Onsite in Basingstoke Up to 60,000 per annum dependent on experience + benefits package Active DV clearance is required for this role We're looking for an ITSM Tooling Engineer to support major digital transformation programmes. Working within an Agile team and reporting to the Senior ITSM Tooling Architect, you'll play a key role in designing, building, and configuring enterprise-scale ITSM solutions across complex environments. This is an opportunity to work on high-impact, large-scale systems that demand security, resilience, and innovation. Key Responsibilities Design, install, configure, and customise ITSM tooling solutions Produce high-quality build and technical documentation Support delivery of ITSM solutions across cloud, on-prem, and hybrid environments Collaborate within Agile teams to deliver against transformation priorities Ensure solutions align with ITIL/ITSM/ITOM best practices Contribute to continuous improvement and delivery excellence Key Skills & Experience Strong experience with ITSM/Service Desk tools, such as: ServiceNow, BMC Remedy / Helix CA Service Desk Manager Cherwell, Freshworks, or ManageEngine Proven background in ITSM/ITIL frameworks (ITIL v4 certification desirable) Experience delivering secure, scalable, and resilient ITSM platforms Solid understanding of core infrastructure: Windows Server, Active Directory, Group Policy SQL Server & clustering PKI and certificate management Technical Capability Scripting and development skills, including: SQL, PowerShell, JavaScript REST APIs, C# Power BI and SQL Server Reporting If this role is of interest, apply now!
31/03/2026
Full time
ITSM Engineer Onsite in Basingstoke Up to 60,000 per annum dependent on experience + benefits package Active DV clearance is required for this role We're looking for an ITSM Tooling Engineer to support major digital transformation programmes. Working within an Agile team and reporting to the Senior ITSM Tooling Architect, you'll play a key role in designing, building, and configuring enterprise-scale ITSM solutions across complex environments. This is an opportunity to work on high-impact, large-scale systems that demand security, resilience, and innovation. Key Responsibilities Design, install, configure, and customise ITSM tooling solutions Produce high-quality build and technical documentation Support delivery of ITSM solutions across cloud, on-prem, and hybrid environments Collaborate within Agile teams to deliver against transformation priorities Ensure solutions align with ITIL/ITSM/ITOM best practices Contribute to continuous improvement and delivery excellence Key Skills & Experience Strong experience with ITSM/Service Desk tools, such as: ServiceNow, BMC Remedy / Helix CA Service Desk Manager Cherwell, Freshworks, or ManageEngine Proven background in ITSM/ITIL frameworks (ITIL v4 certification desirable) Experience delivering secure, scalable, and resilient ITSM platforms Solid understanding of core infrastructure: Windows Server, Active Directory, Group Policy SQL Server & clustering PKI and certificate management Technical Capability Scripting and development skills, including: SQL, PowerShell, JavaScript REST APIs, C# Power BI and SQL Server Reporting If this role is of interest, apply now!
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title : Financial Crime Technical Business Analyst Contract : Initial 6-Month Contract with potential to extend . Location : London (2 days in office) Rate : 550 - 650 inside umbrella The Technical Business Analyst (TBA) is responsible for managing and maintaining the change lifecycle for the Financial Crime transaction risk analysis and fraud prevention platform. This role involves overseeing project deliverables, driving project management activities, and ensuring effective communication and stakeholder engagement across both business and technical team. The Technical Business Analyst is responsible for working closely with supporting ITSD technical teams to ensure that the product service is supported and maintained in line with the SLA. Scale: Communicate with senior stakeholders to understand requirements, priorities, and report project progress. Take ownership and be held accountable for development and test deliveries, managing vendors and QA teams. Ensure that service providers are providing the service as expected, track this with KPI's. Collaborate and consult with project teams to analyse problems and influence best practice and creativity to resolve them. Responsible for working with multiple teams to ensure effective outcome. Ensuring that development is carried out correctly by our suppliers. Accountabilities & Responsibilities: Manage, enhance, and support the banks Fraud fin crime (Actimize) applications. Manage and support the bank's Actimize fraud and financial crime applications. Drive and support multi-jurisdictional change initiatives to ensure compliance with global regulatory standards. Provide oversight and coordination for team activities. Deliver business analysis for EMEA requirements and contribute technical expertise to global projects. Perform impact assessments and gap analyses to translate business requirements into technical functional specifications. Collaborate with technology teams and vendors to define and deliver functional solutions within scope and timelines. Create and manage change requests for ongoing projects. Perform non-functional /technical testing and assist QA/UAT teams with validation and clarifications. Maintain vendor defect logs for assigned projects. Analyze business problems and identify opportunities for improvement. Gather and document business requirements and conduct data analysis to support decision-making. Recommend ways to improve efficiency, reduce costs, and enhance quality. Work with cross-functional Agile teams and participate in Agile ceremonies. Manage and Provide updates on project progress, milestones, and dependencies. Use data to generate insights and support business strategies Knowledge & Experience: Degree in Engineering, Computer Science, Business Administration, or a related field. Years of proven experience in technical business analysis within a financial institution, focusing on fraud prevention, and regulatory change programs. Good understanding of payments, financial crime, and compliance business domains. Strong experience delivering end-to-end IT projects, including scope definition, coordination, milestone tracking, and risk/issue management. Hands-on experience with fraud detection, payment systems, and regulatory compliance platforms (Actimize IFM preferred). Good knowledge of the Actimize platform, including policy rule configuration, fraud analytics, alert workflows, and transaction risk analysis. Ability to translate regulatory and fraud-risk requirements into clear business and technical specifications. Experience performing GAP analysis, impact assessments (e.g.,VOP, SEPAIP, ISO 20022, TRA), and documenting functional/technical requirements. Familiarity with risk-scoring models and global financial crime regulations. Proficient in project and delivery tools such as JIRA, Confluence, ServiceNow (SNOW), Power BI, and Microsoft Project (MPP). Experience working in Agile delivery environments, contributing to ceremonies and cross-functional collaboration. Demonstrated accountability in managing services, resolving issues, and coordinating stakeholders across teams or regions. Skills: Strong analytical thinking and problem-solving abilities Excellent verbal and written communication skills Ability to clearly articulate requirements to both business and technical audiences Strong ability to influence and collaborate with internal teams, vendors, and business stakeholders. Effective interpersonal and consultative skills Skilled in facilitation and collaboration across teams Detail-oriented with a high level of accuracy Strong organizational and time management skills Service-oriented with empathy and cultural sensitivity Ability to operate effectively in multicultural and cross-functional environments Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
30/03/2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title : Financial Crime Technical Business Analyst Contract : Initial 6-Month Contract with potential to extend . Location : London (2 days in office) Rate : 550 - 650 inside umbrella The Technical Business Analyst (TBA) is responsible for managing and maintaining the change lifecycle for the Financial Crime transaction risk analysis and fraud prevention platform. This role involves overseeing project deliverables, driving project management activities, and ensuring effective communication and stakeholder engagement across both business and technical team. The Technical Business Analyst is responsible for working closely with supporting ITSD technical teams to ensure that the product service is supported and maintained in line with the SLA. Scale: Communicate with senior stakeholders to understand requirements, priorities, and report project progress. Take ownership and be held accountable for development and test deliveries, managing vendors and QA teams. Ensure that service providers are providing the service as expected, track this with KPI's. Collaborate and consult with project teams to analyse problems and influence best practice and creativity to resolve them. Responsible for working with multiple teams to ensure effective outcome. Ensuring that development is carried out correctly by our suppliers. Accountabilities & Responsibilities: Manage, enhance, and support the banks Fraud fin crime (Actimize) applications. Manage and support the bank's Actimize fraud and financial crime applications. Drive and support multi-jurisdictional change initiatives to ensure compliance with global regulatory standards. Provide oversight and coordination for team activities. Deliver business analysis for EMEA requirements and contribute technical expertise to global projects. Perform impact assessments and gap analyses to translate business requirements into technical functional specifications. Collaborate with technology teams and vendors to define and deliver functional solutions within scope and timelines. Create and manage change requests for ongoing projects. Perform non-functional /technical testing and assist QA/UAT teams with validation and clarifications. Maintain vendor defect logs for assigned projects. Analyze business problems and identify opportunities for improvement. Gather and document business requirements and conduct data analysis to support decision-making. Recommend ways to improve efficiency, reduce costs, and enhance quality. Work with cross-functional Agile teams and participate in Agile ceremonies. Manage and Provide updates on project progress, milestones, and dependencies. Use data to generate insights and support business strategies Knowledge & Experience: Degree in Engineering, Computer Science, Business Administration, or a related field. Years of proven experience in technical business analysis within a financial institution, focusing on fraud prevention, and regulatory change programs. Good understanding of payments, financial crime, and compliance business domains. Strong experience delivering end-to-end IT projects, including scope definition, coordination, milestone tracking, and risk/issue management. Hands-on experience with fraud detection, payment systems, and regulatory compliance platforms (Actimize IFM preferred). Good knowledge of the Actimize platform, including policy rule configuration, fraud analytics, alert workflows, and transaction risk analysis. Ability to translate regulatory and fraud-risk requirements into clear business and technical specifications. Experience performing GAP analysis, impact assessments (e.g.,VOP, SEPAIP, ISO 20022, TRA), and documenting functional/technical requirements. Familiarity with risk-scoring models and global financial crime regulations. Proficient in project and delivery tools such as JIRA, Confluence, ServiceNow (SNOW), Power BI, and Microsoft Project (MPP). Experience working in Agile delivery environments, contributing to ceremonies and cross-functional collaboration. Demonstrated accountability in managing services, resolving issues, and coordinating stakeholders across teams or regions. Skills: Strong analytical thinking and problem-solving abilities Excellent verbal and written communication skills Ability to clearly articulate requirements to both business and technical audiences Strong ability to influence and collaborate with internal teams, vendors, and business stakeholders. Effective interpersonal and consultative skills Skilled in facilitation and collaboration across teams Detail-oriented with a high level of accuracy Strong organizational and time management skills Service-oriented with empathy and cultural sensitivity Ability to operate effectively in multicultural and cross-functional environments Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Job title: ServiceNow Developer Contract: 12 months Location: London/Hybrid Rate: 700 per day inside ir35 Job Opportunity: Join the team behind one of the world's most iconic gaming and digital entertainment platforms. You'll play a key role in the Partner Platform, enabling global content creators to deliver games, media, and immersive experiences to millions of users worldwide. This is a chance to work at the heart of a platform that powers one of the biggest names in interactive entertainment, collaborating with international teams and contributing to systems used at truly global scale. Responsibilities: Enhancing and optimising an existing ServiceNow-based licensing workflow Designing and building scalable platform improvements Delivering high-quality solutions in a fast-paced environment Working closely with technical teams to drive end-to-end delivery Building integrations and improving system performance Required skillset: Strong hands-on ServiceNow development experience (3+ years) Proven experience building and enhancing workflows on the platform Solid Service Portal development experience Comfortable working in Agile delivery environments A mindset focused on building, problem-solving, and getting things done Strong technical skills across: JavaScript, AngularJS, HTML, CSS REST/SOAP APIs, integrations Nice to Have: Experience with Customer Service Management (CSM) ServiceNow Certified Application Developer (CAD) Experience working in SAFe / Scrum frameworks Familiarity with Jira and Confluence Understanding of SaaS / Cloud technologies Why This Role: Work on a live, business-critical platform with real impact Opportunity to own and enhance an existing system, not just maintain it Be part of a high-performing, delivery-focused team Long-term contract with strong day rate Minimal red tape - this is a role for builders, not consultants If you are interested in this role, please feel free to submit your CV. Kind Regards,
26/03/2026
Contractor
Job title: ServiceNow Developer Contract: 12 months Location: London/Hybrid Rate: 700 per day inside ir35 Job Opportunity: Join the team behind one of the world's most iconic gaming and digital entertainment platforms. You'll play a key role in the Partner Platform, enabling global content creators to deliver games, media, and immersive experiences to millions of users worldwide. This is a chance to work at the heart of a platform that powers one of the biggest names in interactive entertainment, collaborating with international teams and contributing to systems used at truly global scale. Responsibilities: Enhancing and optimising an existing ServiceNow-based licensing workflow Designing and building scalable platform improvements Delivering high-quality solutions in a fast-paced environment Working closely with technical teams to drive end-to-end delivery Building integrations and improving system performance Required skillset: Strong hands-on ServiceNow development experience (3+ years) Proven experience building and enhancing workflows on the platform Solid Service Portal development experience Comfortable working in Agile delivery environments A mindset focused on building, problem-solving, and getting things done Strong technical skills across: JavaScript, AngularJS, HTML, CSS REST/SOAP APIs, integrations Nice to Have: Experience with Customer Service Management (CSM) ServiceNow Certified Application Developer (CAD) Experience working in SAFe / Scrum frameworks Familiarity with Jira and Confluence Understanding of SaaS / Cloud technologies Why This Role: Work on a live, business-critical platform with real impact Opportunity to own and enhance an existing system, not just maintain it Be part of a high-performing, delivery-focused team Long-term contract with strong day rate Minimal red tape - this is a role for builders, not consultants If you are interested in this role, please feel free to submit your CV. Kind Regards,
Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
06/10/2025
Full time
Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
06/10/2025
Full time
Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
06/10/2025
Full time
Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
06/10/2025
Full time
Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Role Title: Service Transition Manager Location: Knutsford, Hybrid, 2-3 day onsite Duration: Until 29 April 2026 Rate: 500 per day - PAYE via Umbrella Only Role Description: As an experienced Service Transition Manager responsible for the service design and transition process that supports Product/ Application Transition from Programme delivery into BAU Service Support/ operations at an enterprise level. Primary Responsibilities: Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving coordination of the processes of operational level acceptance, transition planning, support requirements definition, configuration and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service management, where business-as-usual support services are delivered by the support groups. Work closely with the projects teams, service owner and service delivery manager, the first line and second line support managers and SME teams, change management and the infrastructure teams. Responsible for gathering and articulate service requirements Review validate project deliverables, ensuring they meet the minimum quality standards for service operations and be robust when they fall short Championing agile ways of working, growing and promoting IT service management best practices Ensure alignment to Application and Security control standards whilst working closely with engineering ensuring maintenance of documentation including documenting & publishing fixes in central knowledge base. Technical Skills & Competencies: 5+ years of working in an IT service environment within a complex and diverse organisation Deep understanding and experience in change delivery adopting different delivery methods (e.g. Waterfall, Agile) Technical background - able to understand various architecture solutions (Cloud, SaaS, on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting to large/senior audiences Ability to train team members and stakeholders and pass on best practice procedures in IT service management Ability to developed presentation and influencing skills and be capable of making the case for and achieving effective service transition deliverables in project environments where delivery timescales may be inflexible. Experience of Service Acceptance Criteria. Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. Ability to work across and manage a large number of stakeholders. Excellent written/verbal communication skills Customer and relationship focused, process driven, metric focused, results oriented, organised, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/ track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with outsourced and / or external development partners Understanding of scalable architecture patterns and client / backend systems design An appreciation of project and programme governance activities required in a large regulated financial services firm
04/10/2025
Contractor
Role Title: Service Transition Manager Location: Knutsford, Hybrid, 2-3 day onsite Duration: Until 29 April 2026 Rate: 500 per day - PAYE via Umbrella Only Role Description: As an experienced Service Transition Manager responsible for the service design and transition process that supports Product/ Application Transition from Programme delivery into BAU Service Support/ operations at an enterprise level. Primary Responsibilities: Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving coordination of the processes of operational level acceptance, transition planning, support requirements definition, configuration and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service management, where business-as-usual support services are delivered by the support groups. Work closely with the projects teams, service owner and service delivery manager, the first line and second line support managers and SME teams, change management and the infrastructure teams. Responsible for gathering and articulate service requirements Review validate project deliverables, ensuring they meet the minimum quality standards for service operations and be robust when they fall short Championing agile ways of working, growing and promoting IT service management best practices Ensure alignment to Application and Security control standards whilst working closely with engineering ensuring maintenance of documentation including documenting & publishing fixes in central knowledge base. Technical Skills & Competencies: 5+ years of working in an IT service environment within a complex and diverse organisation Deep understanding and experience in change delivery adopting different delivery methods (e.g. Waterfall, Agile) Technical background - able to understand various architecture solutions (Cloud, SaaS, on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting to large/senior audiences Ability to train team members and stakeholders and pass on best practice procedures in IT service management Ability to developed presentation and influencing skills and be capable of making the case for and achieving effective service transition deliverables in project environments where delivery timescales may be inflexible. Experience of Service Acceptance Criteria. Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. Ability to work across and manage a large number of stakeholders. Excellent written/verbal communication skills Customer and relationship focused, process driven, metric focused, results oriented, organised, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/ track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with outsourced and / or external development partners Understanding of scalable architecture patterns and client / backend systems design An appreciation of project and programme governance activities required in a large regulated financial services firm
Our client is seeking a highly organized and strategic PMO Team Lead to join their team. This is a fantastic opportunity for an experienced project professional to lead a busy PMO, oversee the delivery of engineering projects, and drive best practice in project governance, reporting, and resource management. As PMO Team Lead, you'll manage and mentor a team of project managers and coordinators while working closely with the Director of Service Delivery to ensure successful outcomes across multiple projects. This role is key to maintaining high-quality delivery standards and supporting continuous improvement across the organization. PMO Team Lead Location: Twyford, Berkshire Salary: £45,000 - £49,000 per annum What you'll be doing: Leading and developing the PMO team, providing guidance, mentorship, and performance management Overseeing the planning, execution, and delivery of strategic engineering projects Ensuring projects run on time, within scope, and to budget Managing resource allocation to optimize efficiency across the portfolio Supporting change management and communication strategies during project rollouts Implementing and maintaining project management standards, tools, and methodologies Monitoring project performance and reporting regularly to the Senior Leadership Team Identifying and mitigating project risks and issues Driving continuous improvement through project reviews and lessons learned Collaborating with cross-functional teams to ensure strong stakeholder engagement What the client is looking for: Proven experience leading PMO teams or managing multiple projects simultaneously Strong knowledge of project management methodologies and tools (certifications such as PMP, PRINCE2, or PMI-ACP are advantageous but not essential) Background in IT engineering projects (e.g., networking, CCTV, retail intelligence) is highly desirable Strategic thinker with a passion for operational excellence and continuous improvement Skilled in change management and organizational transformation Excellent communication and stakeholder management skills Self-motivated, results-driven, and solutions-focused team player Knowledge of ServiceNow would be beneficial but not essential Why apply? This is a key role with the opportunity to make a real impact in shaping the project delivery function and supporting the success of engineering projects. You'll be joining a collaborative, customer-focused environment that values innovation, quality, and continuous development. Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
03/10/2025
Full time
Our client is seeking a highly organized and strategic PMO Team Lead to join their team. This is a fantastic opportunity for an experienced project professional to lead a busy PMO, oversee the delivery of engineering projects, and drive best practice in project governance, reporting, and resource management. As PMO Team Lead, you'll manage and mentor a team of project managers and coordinators while working closely with the Director of Service Delivery to ensure successful outcomes across multiple projects. This role is key to maintaining high-quality delivery standards and supporting continuous improvement across the organization. PMO Team Lead Location: Twyford, Berkshire Salary: £45,000 - £49,000 per annum What you'll be doing: Leading and developing the PMO team, providing guidance, mentorship, and performance management Overseeing the planning, execution, and delivery of strategic engineering projects Ensuring projects run on time, within scope, and to budget Managing resource allocation to optimize efficiency across the portfolio Supporting change management and communication strategies during project rollouts Implementing and maintaining project management standards, tools, and methodologies Monitoring project performance and reporting regularly to the Senior Leadership Team Identifying and mitigating project risks and issues Driving continuous improvement through project reviews and lessons learned Collaborating with cross-functional teams to ensure strong stakeholder engagement What the client is looking for: Proven experience leading PMO teams or managing multiple projects simultaneously Strong knowledge of project management methodologies and tools (certifications such as PMP, PRINCE2, or PMI-ACP are advantageous but not essential) Background in IT engineering projects (e.g., networking, CCTV, retail intelligence) is highly desirable Strategic thinker with a passion for operational excellence and continuous improvement Skilled in change management and organizational transformation Excellent communication and stakeholder management skills Self-motivated, results-driven, and solutions-focused team player Knowledge of ServiceNow would be beneficial but not essential Why apply? This is a key role with the opportunity to make a real impact in shaping the project delivery function and supporting the success of engineering projects. You'll be joining a collaborative, customer-focused environment that values innovation, quality, and continuous development. Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
