Expedia, Inc.
Brighton, Sussex
Expedia Group brands power global travel for everyone, everywhere. We design cutting edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated, and we know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Principal UX Designer - AI Incubation Lab Locations London, New York, Seattle, Austin, San Jose / San Francisco, Los Angeles, Chicago, Montreal, with other EG Locations up for discussion. Expedia Group builds end to end experiences that millions of travelers, partners, and employees rely on every day. Within the Design team, we're reimagining how people discover and book trips across Vrbo, and Brand Expedia. We're looking for a Principal UX Designer for incubation, helping explore the possibilities that AI opens in the space of travel and transfer that knowledge into current products. In this position, you'll be a part of a small prototype oriented team that helps explore different futures and initiatives to inform Expedia's key strategies. You will work autonomously and will balance strategic thinking with the ability to produce tangible artifacts and conduct evaluations as well as share learnings. In this role, you will: Lead the end to end vision, strategy, and UX design execution for AI driven incubation projects that inform the future of travel across Expedia Group brands. Explore, define, and prototype novel AI powered product experiences, creating experiential artifacts that bring ambiguous opportunities to life for travelers, partners, and internal teams. Design and iterate conceptual, visual, and interaction patterns that evolve the Expedia brand experience in response to emerging AI capabilities and future customer needs. Produce tangible prototypes and experiments, including "vibe coded" or coded artifacts, to evaluate ideas with users and stakeholders and to inform strategic decisions. Collaborate closely with a small cross functional incubation team to transform early concepts into higher fidelity experiences and potential customer facing experiments, safely integrating AI/ML enabled solutions that improve outcomes. Synthesize and communicate key insights, learnings, and design directions through compelling storytelling to senior leaders and peers, transferring knowledge into current product teams and fostering a fast paced culture of AI first innovation. Minimum Qualifications 12+ years of experience in product or UX design, including substantial experience shipping high quality digital products or services at scale. Bachelor's degree or higher in a related field (Design, Human Computer Interaction, User Experience or similar), or equivalent relevant experience. Relevant academic qualifications that help grow the team's knowledge or expertise are welcomed but not required. Proven ability to take ambiguous, technically complex opportunities and translate them into clear, inspiring, and testable AI powered product experiences and prototypes. Demonstrated expertise in interaction, visual, and systems level experience design, including creating experiential artifacts (prototypes, coded demos, or similar) that guide strategic product decisions. Strong communication and storytelling skills with a track record of influencing cross functional stakeholders and leadership in a highly collaborative environment. Familiarity with AI driven systems, tools, or workflows and applying AI/ML concepts to real world products, including integrating AI capabilities into end to end customer journeys. Preferred Qualifications Experience leading incubation, exploratory, or zero to one design initiatives that shaped long term product or portfolio strategy in a complex ecosystem. Background designing and evaluating AI assisted or AI first user experiences, including responsible application of AI/ML capabilities to improve decision making, automation, or personalization. Demonstrated ability to safely integrate and operate AI/ML enabled solutions that improve customer and business outcomes, including partnering with product and engineering to define guardrails and evaluation criteria. Proven success crafting and evolving design languages, pattern libraries, or interaction models to accommodate emerging AI driven behaviors across multiple products or brands. Depth in creating and running higher fidelity prototypes and experiments (including data or behavior informed prototypes) to validate AI centric concepts, and demonstrated experience taking products from concept to scaled adoption. The total cash range for this position in New York is $242,000.00 to $338,500.00. Employees in this role have the potential to increase their pay up to $387,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $224,000.00 to $313,500.00. Employees in this role have the potential to increase their pay up to $358,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I 9 to confirm work authorization.
Expedia Group brands power global travel for everyone, everywhere. We design cutting edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated, and we know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Principal UX Designer - AI Incubation Lab Locations London, New York, Seattle, Austin, San Jose / San Francisco, Los Angeles, Chicago, Montreal, with other EG Locations up for discussion. Expedia Group builds end to end experiences that millions of travelers, partners, and employees rely on every day. Within the Design team, we're reimagining how people discover and book trips across Vrbo, and Brand Expedia. We're looking for a Principal UX Designer for incubation, helping explore the possibilities that AI opens in the space of travel and transfer that knowledge into current products. In this position, you'll be a part of a small prototype oriented team that helps explore different futures and initiatives to inform Expedia's key strategies. You will work autonomously and will balance strategic thinking with the ability to produce tangible artifacts and conduct evaluations as well as share learnings. In this role, you will: Lead the end to end vision, strategy, and UX design execution for AI driven incubation projects that inform the future of travel across Expedia Group brands. Explore, define, and prototype novel AI powered product experiences, creating experiential artifacts that bring ambiguous opportunities to life for travelers, partners, and internal teams. Design and iterate conceptual, visual, and interaction patterns that evolve the Expedia brand experience in response to emerging AI capabilities and future customer needs. Produce tangible prototypes and experiments, including "vibe coded" or coded artifacts, to evaluate ideas with users and stakeholders and to inform strategic decisions. Collaborate closely with a small cross functional incubation team to transform early concepts into higher fidelity experiences and potential customer facing experiments, safely integrating AI/ML enabled solutions that improve outcomes. Synthesize and communicate key insights, learnings, and design directions through compelling storytelling to senior leaders and peers, transferring knowledge into current product teams and fostering a fast paced culture of AI first innovation. Minimum Qualifications 12+ years of experience in product or UX design, including substantial experience shipping high quality digital products or services at scale. Bachelor's degree or higher in a related field (Design, Human Computer Interaction, User Experience or similar), or equivalent relevant experience. Relevant academic qualifications that help grow the team's knowledge or expertise are welcomed but not required. Proven ability to take ambiguous, technically complex opportunities and translate them into clear, inspiring, and testable AI powered product experiences and prototypes. Demonstrated expertise in interaction, visual, and systems level experience design, including creating experiential artifacts (prototypes, coded demos, or similar) that guide strategic product decisions. Strong communication and storytelling skills with a track record of influencing cross functional stakeholders and leadership in a highly collaborative environment. Familiarity with AI driven systems, tools, or workflows and applying AI/ML concepts to real world products, including integrating AI capabilities into end to end customer journeys. Preferred Qualifications Experience leading incubation, exploratory, or zero to one design initiatives that shaped long term product or portfolio strategy in a complex ecosystem. Background designing and evaluating AI assisted or AI first user experiences, including responsible application of AI/ML capabilities to improve decision making, automation, or personalization. Demonstrated ability to safely integrate and operate AI/ML enabled solutions that improve customer and business outcomes, including partnering with product and engineering to define guardrails and evaluation criteria. Proven success crafting and evolving design languages, pattern libraries, or interaction models to accommodate emerging AI driven behaviors across multiple products or brands. Depth in creating and running higher fidelity prototypes and experiments (including data or behavior informed prototypes) to validate AI centric concepts, and demonstrated experience taking products from concept to scaled adoption. The total cash range for this position in New York is $242,000.00 to $338,500.00. Employees in this role have the potential to increase their pay up to $387,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $224,000.00 to $313,500.00. Employees in this role have the potential to increase their pay up to $358,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I 9 to confirm work authorization.
Expedia, Inc.
City Of Westminster, London
Expedia Group brands power global travel for everyone, everywhere. We design cutting edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated, and we know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Principal UX Designer - AI Incubation Lab Locations London, New York, Seattle, Austin, San Jose / San Francisco, Los Angeles, Chicago, Montreal, with other EG Locations up for discussion. Expedia Group builds end to end experiences that millions of travelers, partners, and employees rely on every day. Within the Design team, we're reimagining how people discover and book trips across Vrbo, and Brand Expedia. We're looking for a Principal UX Designer for incubation, helping explore the possibilities that AI opens in the space of travel and transfer that knowledge into current products. In this position, you'll be a part of a small prototype oriented team that helps explore different futures and initiatives to inform Expedia's key strategies. You will work autonomously and will balance strategic thinking with the ability to produce tangible artifacts and conduct evaluations as well as share learnings. In this role, you will: Lead the end to end vision, strategy, and UX design execution for AI driven incubation projects that inform the future of travel across Expedia Group brands. Explore, define, and prototype novel AI powered product experiences, creating experiential artifacts that bring ambiguous opportunities to life for travelers, partners, and internal teams. Design and iterate conceptual, visual, and interaction patterns that evolve the Expedia brand experience in response to emerging AI capabilities and future customer needs. Produce tangible prototypes and experiments, including "vibe coded" or coded artifacts, to evaluate ideas with users and stakeholders and to inform strategic decisions. Collaborate closely with a small cross functional incubation team to transform early concepts into higher fidelity experiences and potential customer facing experiments, safely integrating AI/ML enabled solutions that improve outcomes. Synthesize and communicate key insights, learnings, and design directions through compelling storytelling to senior leaders and peers, transferring knowledge into current product teams and fostering a fast paced culture of AI first innovation. Minimum Qualifications 12+ years of experience in product or UX design, including substantial experience shipping high quality digital products or services at scale. Bachelor's degree or higher in a related field (Design, Human Computer Interaction, User Experience or similar), or equivalent relevant experience. Relevant academic qualifications that help grow the team's knowledge or expertise are welcomed but not required. Proven ability to take ambiguous, technically complex opportunities and translate them into clear, inspiring, and testable AI powered product experiences and prototypes. Demonstrated expertise in interaction, visual, and systems level experience design, including creating experiential artifacts (prototypes, coded demos, or similar) that guide strategic product decisions. Strong communication and storytelling skills with a track record of influencing cross functional stakeholders and leadership in a highly collaborative environment. Familiarity with AI driven systems, tools, or workflows and applying AI/ML concepts to real world products, including integrating AI capabilities into end to end customer journeys. Preferred Qualifications Experience leading incubation, exploratory, or zero to one design initiatives that shaped long term product or portfolio strategy in a complex ecosystem. Background designing and evaluating AI assisted or AI first user experiences, including responsible application of AI/ML capabilities to improve decision making, automation, or personalization. Demonstrated ability to safely integrate and operate AI/ML enabled solutions that improve customer and business outcomes, including partnering with product and engineering to define guardrails and evaluation criteria. Proven success crafting and evolving design languages, pattern libraries, or interaction models to accommodate emerging AI driven behaviors across multiple products or brands. Depth in creating and running higher fidelity prototypes and experiments (including data or behavior informed prototypes) to validate AI centric concepts, and demonstrated experience taking products from concept to scaled adoption. The total cash range for this position in New York is $242,000.00 to $338,500.00. Employees in this role have the potential to increase their pay up to $387,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $224,000.00 to $313,500.00. Employees in this role have the potential to increase their pay up to $358,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I 9 to confirm work authorization.
Expedia Group brands power global travel for everyone, everywhere. We design cutting edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated, and we know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Principal UX Designer - AI Incubation Lab Locations London, New York, Seattle, Austin, San Jose / San Francisco, Los Angeles, Chicago, Montreal, with other EG Locations up for discussion. Expedia Group builds end to end experiences that millions of travelers, partners, and employees rely on every day. Within the Design team, we're reimagining how people discover and book trips across Vrbo, and Brand Expedia. We're looking for a Principal UX Designer for incubation, helping explore the possibilities that AI opens in the space of travel and transfer that knowledge into current products. In this position, you'll be a part of a small prototype oriented team that helps explore different futures and initiatives to inform Expedia's key strategies. You will work autonomously and will balance strategic thinking with the ability to produce tangible artifacts and conduct evaluations as well as share learnings. In this role, you will: Lead the end to end vision, strategy, and UX design execution for AI driven incubation projects that inform the future of travel across Expedia Group brands. Explore, define, and prototype novel AI powered product experiences, creating experiential artifacts that bring ambiguous opportunities to life for travelers, partners, and internal teams. Design and iterate conceptual, visual, and interaction patterns that evolve the Expedia brand experience in response to emerging AI capabilities and future customer needs. Produce tangible prototypes and experiments, including "vibe coded" or coded artifacts, to evaluate ideas with users and stakeholders and to inform strategic decisions. Collaborate closely with a small cross functional incubation team to transform early concepts into higher fidelity experiences and potential customer facing experiments, safely integrating AI/ML enabled solutions that improve outcomes. Synthesize and communicate key insights, learnings, and design directions through compelling storytelling to senior leaders and peers, transferring knowledge into current product teams and fostering a fast paced culture of AI first innovation. Minimum Qualifications 12+ years of experience in product or UX design, including substantial experience shipping high quality digital products or services at scale. Bachelor's degree or higher in a related field (Design, Human Computer Interaction, User Experience or similar), or equivalent relevant experience. Relevant academic qualifications that help grow the team's knowledge or expertise are welcomed but not required. Proven ability to take ambiguous, technically complex opportunities and translate them into clear, inspiring, and testable AI powered product experiences and prototypes. Demonstrated expertise in interaction, visual, and systems level experience design, including creating experiential artifacts (prototypes, coded demos, or similar) that guide strategic product decisions. Strong communication and storytelling skills with a track record of influencing cross functional stakeholders and leadership in a highly collaborative environment. Familiarity with AI driven systems, tools, or workflows and applying AI/ML concepts to real world products, including integrating AI capabilities into end to end customer journeys. Preferred Qualifications Experience leading incubation, exploratory, or zero to one design initiatives that shaped long term product or portfolio strategy in a complex ecosystem. Background designing and evaluating AI assisted or AI first user experiences, including responsible application of AI/ML capabilities to improve decision making, automation, or personalization. Demonstrated ability to safely integrate and operate AI/ML enabled solutions that improve customer and business outcomes, including partnering with product and engineering to define guardrails and evaluation criteria. Proven success crafting and evolving design languages, pattern libraries, or interaction models to accommodate emerging AI driven behaviors across multiple products or brands. Depth in creating and running higher fidelity prototypes and experiments (including data or behavior informed prototypes) to validate AI centric concepts, and demonstrated experience taking products from concept to scaled adoption. The total cash range for this position in New York is $242,000.00 to $338,500.00. Employees in this role have the potential to increase their pay up to $387,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $224,000.00 to $313,500.00. Employees in this role have the potential to increase their pay up to $358,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I 9 to confirm work authorization.
Expedia, Inc.
Why Join Us? Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and everyone feels that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. The Opportunity As travel becomes more dynamic and real time, how and when we communicate with travelers is a core part of the product experience. Notifications, messages, and transactional communications shape trust, clarity, and confidence throughout the journey. As a Product Design Lead, BEX you are a design, practice, and thought leader, highly visible at the organization level. You translate Expedia Group's brand strategy into coherent, high quality product experiences across surfaces and platforms, delivering value via design methods through programs that span the organization. You set the bar for design craft and systems thinking, shape vision and strategy, and foster a culture where bold ideas and rigorous execution coexist. What You'll Do: Define and drive end to end brand experience design for BEX, translating brand strategy into coherent, high quality product experiences across platforms and surfaces. Create and evolve systems for visual language, interaction patterns, and design standards that ensure consistency, scalability, and flexibility of the Expedia Group brand within BEX experiences. Develop, drive, and teach best practices for problem framing and synthesis of customer and business insights, turning complex, ambiguous spaces into clear opportunity areas. Build and drive compelling customer experience vision and strategy and associated success metrics at the organization level. Lead complex design initiatives from discovery through delivery, including framing problems, synthesizing insights, exploring concepts, iterating on high fidelity solutions, and guiding implementation quality. Define, drive, and teach exemplary visual and interaction design practice, championing simple, elegant experiences and holding the design organization accountable to a high quality bar. Build an organizational culture that fosters innovation, encouraging creative ambition, collaborative development of ideas, and a culture of constructive design critique. Partner closely with product, engineering, research, content, and marketing stakeholders to align brand, usability, and business goals, influencing strategy and roadmap decisions through design. Lead collaboration with key leadership stakeholders, contributing subject matter expertise to identify which processes should be standardized and which should intentionally differ. Provide guidance on the impacts of solutions across structure, process, and technology, ensuring the right linkages between brand, experience, and underlying systems. Guide the definition of foundational layers of design systems, architecting enterprise quality components, foundational utilities, tools, and highly functional proofs of concept. Contribute to major evolutions of design systems and capabilities at the platform level, ensuring coherence across BEX and broader Expedia Group surfaces. Create persuasive and compelling communication materials that connect vision, strategy, and action plans for audiences across the organization. Develop and adapt design processes that facilitate high quality design work and effective collaboration across disciplines and teams. Identify and integrate qualitative and quantitative insights, using customer research, experimentation, and business analytics to drive design decisions and measure impact. Guide teams and partners to remain focused on customer issues, ensuring that customer needs and outcomes stay at the center of decision making. Mentor and elevate other designers, providing clear critique, design direction, and frameworks that improve craft, process, and outcomes across the broader design and product teams. Apply a systems thinking and data informed approach to design decisions, including experimentation, measurement, and refinement, with familiarity in AI driven systems, tools, or workflows and how to apply AI/ML concepts to real world products. Minimum Qualifications: 7+ years of related professional experience in product, UX, or brand experience design with demonstrable thought and domain leadership. Bachelor's degree or higher in a related field (Design, Human Computer Interaction, User Experience or similar), or equivalent relevant experience. Relevant academic qualifications that help grow the team's knowledge or expertise are welcomed but not required. Extensive experience as a product/UX designer with a strong focus on brand design within digital products, including ownership of complex, multi stakeholder initiatives. Proven track record designing and shipping end to end experiences in cross functional product teams, collaborating closely with engineering and product management from definition through launch. Demonstrated expertise in interaction design, visual design, and systems thinking, including the creation and maintenance of scalable design systems, pattern libraries, and brand guidelines. Functional skills breadth and depth: Expert in 2 core skills, strong in 2, and capable in 1-2 others across interaction, visual, systems, and/or strategy disciplines. Proficiency with modern design and prototyping tools and workflows, with the ability to work effectively within existing systems while evolving them based on product and brand needs. Preferred Qualifications: Experience defining and evolving brand experience strategy for large scale consumer or platform products, including translating abstract brand platforms into concrete product behaviors and visuals. Background creating or leading multi surface design systems (web, app, email, marketing surfaces, and in product experiences), ensuring cohesion and flexibility across channels and brands. Demonstrated ability to influence senior partners and leaders, drive alignment across teams, and make data informed design decisions using experimentation, qualitative insights, and quantitative metrics. Experience collaborating on or integrating AI/ML enabled experiences in product surfaces (e.g., personalization, recommendations, or content generation) and safely integrating and operating AI/ML enabled solutions that improve outcomes. Proven success mentoring and guiding designers at different levels, helping shape design process, critique culture, and quality standards for brand and experience design within a product organization. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I 9 to confirm work authorization.
Why Join Us? Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and everyone feels that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. The Opportunity As travel becomes more dynamic and real time, how and when we communicate with travelers is a core part of the product experience. Notifications, messages, and transactional communications shape trust, clarity, and confidence throughout the journey. As a Product Design Lead, BEX you are a design, practice, and thought leader, highly visible at the organization level. You translate Expedia Group's brand strategy into coherent, high quality product experiences across surfaces and platforms, delivering value via design methods through programs that span the organization. You set the bar for design craft and systems thinking, shape vision and strategy, and foster a culture where bold ideas and rigorous execution coexist. What You'll Do: Define and drive end to end brand experience design for BEX, translating brand strategy into coherent, high quality product experiences across platforms and surfaces. Create and evolve systems for visual language, interaction patterns, and design standards that ensure consistency, scalability, and flexibility of the Expedia Group brand within BEX experiences. Develop, drive, and teach best practices for problem framing and synthesis of customer and business insights, turning complex, ambiguous spaces into clear opportunity areas. Build and drive compelling customer experience vision and strategy and associated success metrics at the organization level. Lead complex design initiatives from discovery through delivery, including framing problems, synthesizing insights, exploring concepts, iterating on high fidelity solutions, and guiding implementation quality. Define, drive, and teach exemplary visual and interaction design practice, championing simple, elegant experiences and holding the design organization accountable to a high quality bar. Build an organizational culture that fosters innovation, encouraging creative ambition, collaborative development of ideas, and a culture of constructive design critique. Partner closely with product, engineering, research, content, and marketing stakeholders to align brand, usability, and business goals, influencing strategy and roadmap decisions through design. Lead collaboration with key leadership stakeholders, contributing subject matter expertise to identify which processes should be standardized and which should intentionally differ. Provide guidance on the impacts of solutions across structure, process, and technology, ensuring the right linkages between brand, experience, and underlying systems. Guide the definition of foundational layers of design systems, architecting enterprise quality components, foundational utilities, tools, and highly functional proofs of concept. Contribute to major evolutions of design systems and capabilities at the platform level, ensuring coherence across BEX and broader Expedia Group surfaces. Create persuasive and compelling communication materials that connect vision, strategy, and action plans for audiences across the organization. Develop and adapt design processes that facilitate high quality design work and effective collaboration across disciplines and teams. Identify and integrate qualitative and quantitative insights, using customer research, experimentation, and business analytics to drive design decisions and measure impact. Guide teams and partners to remain focused on customer issues, ensuring that customer needs and outcomes stay at the center of decision making. Mentor and elevate other designers, providing clear critique, design direction, and frameworks that improve craft, process, and outcomes across the broader design and product teams. Apply a systems thinking and data informed approach to design decisions, including experimentation, measurement, and refinement, with familiarity in AI driven systems, tools, or workflows and how to apply AI/ML concepts to real world products. Minimum Qualifications: 7+ years of related professional experience in product, UX, or brand experience design with demonstrable thought and domain leadership. Bachelor's degree or higher in a related field (Design, Human Computer Interaction, User Experience or similar), or equivalent relevant experience. Relevant academic qualifications that help grow the team's knowledge or expertise are welcomed but not required. Extensive experience as a product/UX designer with a strong focus on brand design within digital products, including ownership of complex, multi stakeholder initiatives. Proven track record designing and shipping end to end experiences in cross functional product teams, collaborating closely with engineering and product management from definition through launch. Demonstrated expertise in interaction design, visual design, and systems thinking, including the creation and maintenance of scalable design systems, pattern libraries, and brand guidelines. Functional skills breadth and depth: Expert in 2 core skills, strong in 2, and capable in 1-2 others across interaction, visual, systems, and/or strategy disciplines. Proficiency with modern design and prototyping tools and workflows, with the ability to work effectively within existing systems while evolving them based on product and brand needs. Preferred Qualifications: Experience defining and evolving brand experience strategy for large scale consumer or platform products, including translating abstract brand platforms into concrete product behaviors and visuals. Background creating or leading multi surface design systems (web, app, email, marketing surfaces, and in product experiences), ensuring cohesion and flexibility across channels and brands. Demonstrated ability to influence senior partners and leaders, drive alignment across teams, and make data informed design decisions using experimentation, qualitative insights, and quantitative metrics. Experience collaborating on or integrating AI/ML enabled experiences in product surfaces (e.g., personalization, recommendations, or content generation) and safely integrating and operating AI/ML enabled solutions that improve outcomes. Proven success mentoring and guiding designers at different levels, helping shape design process, critique culture, and quality standards for brand and experience design within a product organization. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I 9 to confirm work authorization.