This role has a starting salary of 41,585 per annum, based on a 36 hour working week. We are excited to be recruiting a Performance Data Analyst to join our fantastic Performance and Analytics Team based in Guildford. This is a 6-month fixed term contract or secondment opportunity. This role is open to hybrid working and as a team we split our time between collaborating with colleagues in the office and working from home. Further details can be discussed at interview. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role We are looking for a motivated and detail-oriented individual to join our friendly and collaborative Performance, Analytics and Systems Team within Adult Social Care. This is an exciting opportunity to apply and develop your analytical skills to support one of Surrey County Council's key priorities: the 'Right Homes, Right Support' programme. As a Performance Data Analyst, you will provide high-quality analysis and insight to help ensure adults with care and support needs have access to the right accommodation and services at the right time. Working closely with colleagues across commissioning, finance and operations, you will analyse current and future demand for residential and nursing care, supporting evidence-based planning and market development. Your work will play a key role in shaping strategic decisions and policies. By modelling trends in population need, placements and market capacity, you will provide clear, data-driven evidence that informs reports and briefings, including Cabinet Papers and strategic board reports. These insights will help senior leaders make informed choices about how services are designed, delivered and resourced. You will turn complex datasets into meaningful insights through dashboards, reports and visual presentations; helping colleagues understand trends, risks and opportunities. You'll also collaborate closely with operational teams and partner organisations, ensuring that data is translated into practical action that improves outcomes for Surrey residents. This is a fantastic opportunity for someone who enjoys using data to solve problems, influence strategy, and help shape the future of care and support for adults in Surrey. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Strong analytical skills : Ability to analyse complex datasets, identify trends, and produce actionable insights that inform strategic decisions. Experience of demand forecasting or market analysis within a public sector or care context would be useful Creative problem-solving ability : Experience in developing innovative analytical approaches to understand and model future demand. Ability to think critically and approach complex problems from multiple perspectives to generate practical, data-driven solutions that support long-term planning Technical proficiency : Proficiency in data visualisation tools (including Tableau) and data handling and analysis using Excel, SQL, R, or Python. Experience with data modelling, demand forecasting, or working with large datasets from multiple sources. Please note, Tableau skills will be assessed as part of the recruitment process through a practical exercise at interview Communication and collaboration : Excellent communication skills, with the ability to translate complex analytical findings into clear and meaningful messages for senior leaders and non-technical audiences. Experience of working collaboratively across teams to deliver shared goals Attention to detail and accuracy : Strong attention to detail and a commitment to accuracy and quality in data analysis. Ability to assess and validate data from multiple systems to ensure reporting and forecasting outputs are robust, reliable, and fit for inclusion in strategic reports and Cabinet Papers To apply, we request that you submit a CV and you will be asked the following 4 questions: This role involves working closely with commissioners, finance colleagues, and operational managers who may have different levels of data literacy. How would you adapt your communication style to engage, influence, and build trust with these stakeholders? Senior leaders often need to understand "what if" scenarios when planning for future demand. Describe an example of how you have created or could create scenario models to test different assumptions or policy options. What analytical tools or methods (e.g., Excel, Power BI, SQL, R, Python) have you used to support demand forecasting or capacity planning Give an example of how your technical skills added value to a project. Give an example of a time when you developed a new approach, tool, or method that improved the way data was processed, analysed, visualised, or used for decision-making. How did this benefit your team or organisation? The job advert closes at 23:59 on 3rd December 2025 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
17/12/2025
Contractor
This role has a starting salary of 41,585 per annum, based on a 36 hour working week. We are excited to be recruiting a Performance Data Analyst to join our fantastic Performance and Analytics Team based in Guildford. This is a 6-month fixed term contract or secondment opportunity. This role is open to hybrid working and as a team we split our time between collaborating with colleagues in the office and working from home. Further details can be discussed at interview. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role We are looking for a motivated and detail-oriented individual to join our friendly and collaborative Performance, Analytics and Systems Team within Adult Social Care. This is an exciting opportunity to apply and develop your analytical skills to support one of Surrey County Council's key priorities: the 'Right Homes, Right Support' programme. As a Performance Data Analyst, you will provide high-quality analysis and insight to help ensure adults with care and support needs have access to the right accommodation and services at the right time. Working closely with colleagues across commissioning, finance and operations, you will analyse current and future demand for residential and nursing care, supporting evidence-based planning and market development. Your work will play a key role in shaping strategic decisions and policies. By modelling trends in population need, placements and market capacity, you will provide clear, data-driven evidence that informs reports and briefings, including Cabinet Papers and strategic board reports. These insights will help senior leaders make informed choices about how services are designed, delivered and resourced. You will turn complex datasets into meaningful insights through dashboards, reports and visual presentations; helping colleagues understand trends, risks and opportunities. You'll also collaborate closely with operational teams and partner organisations, ensuring that data is translated into practical action that improves outcomes for Surrey residents. This is a fantastic opportunity for someone who enjoys using data to solve problems, influence strategy, and help shape the future of care and support for adults in Surrey. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Strong analytical skills : Ability to analyse complex datasets, identify trends, and produce actionable insights that inform strategic decisions. Experience of demand forecasting or market analysis within a public sector or care context would be useful Creative problem-solving ability : Experience in developing innovative analytical approaches to understand and model future demand. Ability to think critically and approach complex problems from multiple perspectives to generate practical, data-driven solutions that support long-term planning Technical proficiency : Proficiency in data visualisation tools (including Tableau) and data handling and analysis using Excel, SQL, R, or Python. Experience with data modelling, demand forecasting, or working with large datasets from multiple sources. Please note, Tableau skills will be assessed as part of the recruitment process through a practical exercise at interview Communication and collaboration : Excellent communication skills, with the ability to translate complex analytical findings into clear and meaningful messages for senior leaders and non-technical audiences. Experience of working collaboratively across teams to deliver shared goals Attention to detail and accuracy : Strong attention to detail and a commitment to accuracy and quality in data analysis. Ability to assess and validate data from multiple systems to ensure reporting and forecasting outputs are robust, reliable, and fit for inclusion in strategic reports and Cabinet Papers To apply, we request that you submit a CV and you will be asked the following 4 questions: This role involves working closely with commissioners, finance colleagues, and operational managers who may have different levels of data literacy. How would you adapt your communication style to engage, influence, and build trust with these stakeholders? Senior leaders often need to understand "what if" scenarios when planning for future demand. Describe an example of how you have created or could create scenario models to test different assumptions or policy options. What analytical tools or methods (e.g., Excel, Power BI, SQL, R, Python) have you used to support demand forecasting or capacity planning Give an example of how your technical skills added value to a project. Give an example of a time when you developed a new approach, tool, or method that improved the way data was processed, analysed, visualised, or used for decision-making. How did this benefit your team or organisation? The job advert closes at 23:59 on 3rd December 2025 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Role Overview Reporting to the Civils Delivery Manager, this role will be responsible for monitoring the onsite delivery of the civil infrastructure for an FTTP network deployment project within Suffolk. The Senior Civils Supervisor will ensure that site operations are carried out on time, to specification within Quality, Health and Safety and Environmental guidelines and regulations. Promote safe working and maintain high quality of workmanship standards whilst being as efficient and cost effective as possible and lead a team of Civils Supervisors ensuring per specifications whilst adhering to best industry practices The Role Working with the Civils Delivery Manager to complete Network build & Installations to specific deadlines, ensuring all post installations/as-built documents are completed and checked in accordance with Client/CityFibre conditions of the project. Monitor work to ensure streetworks permits and client timescales are met Update daily/weekly reports and review against the project delivery milestones. Highlighting any risks that may have arisen to the Civils Delivery Manager. Internal inspections, compliance checks and Inspecting quality work Liaising with Local Authorities and clients Carrying out audits to ensure that work sites meet NRSWA and Health & Safety standards Ensure all productivity targets are achieved Ensure that all work is carried out safely and to adequate standards as stated in the contract specification Review and closure of all corrective actions and raise improvement actions to redefine works Ensure all completed works documentation and as-builts drawings are completed Requirements: A minimum of 3 years civils supervising experience, ideally on FTTH/P projects. Good understanding of Fibre Network Delivery within FTTP Competent IT skills including knowledge and experience of a broad range of applications and packages Ability to understand and implement agreed plans which support the needs of the business and support operational effectiveness. NRSWA Supervisor accreditation Driving Licence
17/12/2025
Full time
Role Overview Reporting to the Civils Delivery Manager, this role will be responsible for monitoring the onsite delivery of the civil infrastructure for an FTTP network deployment project within Suffolk. The Senior Civils Supervisor will ensure that site operations are carried out on time, to specification within Quality, Health and Safety and Environmental guidelines and regulations. Promote safe working and maintain high quality of workmanship standards whilst being as efficient and cost effective as possible and lead a team of Civils Supervisors ensuring per specifications whilst adhering to best industry practices The Role Working with the Civils Delivery Manager to complete Network build & Installations to specific deadlines, ensuring all post installations/as-built documents are completed and checked in accordance with Client/CityFibre conditions of the project. Monitor work to ensure streetworks permits and client timescales are met Update daily/weekly reports and review against the project delivery milestones. Highlighting any risks that may have arisen to the Civils Delivery Manager. Internal inspections, compliance checks and Inspecting quality work Liaising with Local Authorities and clients Carrying out audits to ensure that work sites meet NRSWA and Health & Safety standards Ensure all productivity targets are achieved Ensure that all work is carried out safely and to adequate standards as stated in the contract specification Review and closure of all corrective actions and raise improvement actions to redefine works Ensure all completed works documentation and as-builts drawings are completed Requirements: A minimum of 3 years civils supervising experience, ideally on FTTH/P projects. Good understanding of Fibre Network Delivery within FTTP Competent IT skills including knowledge and experience of a broad range of applications and packages Ability to understand and implement agreed plans which support the needs of the business and support operational effectiveness. NRSWA Supervisor accreditation Driving Licence
Service Introduction Manager - Contract Outside IR35 - Hybrid Working - London A Service Introduction Manager needed for a major client who will be responsible for transitioning new and or updated services into a live operational environment, acting as the key liaison between project teams and operational stakeholders to ensure a seamless and stable handover. It will be focused on Security Services and applications into the business. This role involves managing the transition process, defining and verifying service acceptance criteria, mitigating risks, and ensuring operational teams are fully prepared to support the new service. Essential skills include strong project management, ITIL knowledge (particularly ITIL 3/4), and excellent communication and stakeholder management abilities. Key responsibilities Manage the transition process: Oversee the entire process of introducing a new or changed service into the live environment, ensuring a smooth transition with minimal disruption. Liaise between teams: Act as the primary contact between project teams and operational stakeholders (including business, IT, and support teams). Define acceptance criteria: Work with project teams to ensure that Service Acceptance Criteria (SAC) are defined, met, and verified before the service is handed over to operations. Manage risk and issues: Identify, assess, and mitigate risks associated with the service transition, escalating issues as necessary. Ensure operational readiness: Conduct readiness assessments, ensure support models and documentation are in place, and oversee the "Early Life Support" phase to ensure full operational readiness. Facilitate sign-offs: Facilitate and manage the sign-off activities for service readiness and go-live decisions. Knowledge transfer: Create and manage documentation to support knowledge transfer, training, and ongoing support for the operational teams. Improve processes: Continuously improve the service introduction capability and processes. Required skills and experience Proven experience in leading service transitions and managing the operational handover of new services. Strong understanding of ITIL principles, specifically service design, service transition, and service delivery. Excellent communication, stakeholder management, and influencing skills, with the ability to translate technical issues for non-technical audiences. Experience in project management and managing project governance. Strong decision-making and problem-solving skills. Ability to work effectively with cross-functional teams, including senior management and third-party providers. Familiarity with defining Service Design Packs (SDPs). Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
17/12/2025
Contractor
Service Introduction Manager - Contract Outside IR35 - Hybrid Working - London A Service Introduction Manager needed for a major client who will be responsible for transitioning new and or updated services into a live operational environment, acting as the key liaison between project teams and operational stakeholders to ensure a seamless and stable handover. It will be focused on Security Services and applications into the business. This role involves managing the transition process, defining and verifying service acceptance criteria, mitigating risks, and ensuring operational teams are fully prepared to support the new service. Essential skills include strong project management, ITIL knowledge (particularly ITIL 3/4), and excellent communication and stakeholder management abilities. Key responsibilities Manage the transition process: Oversee the entire process of introducing a new or changed service into the live environment, ensuring a smooth transition with minimal disruption. Liaise between teams: Act as the primary contact between project teams and operational stakeholders (including business, IT, and support teams). Define acceptance criteria: Work with project teams to ensure that Service Acceptance Criteria (SAC) are defined, met, and verified before the service is handed over to operations. Manage risk and issues: Identify, assess, and mitigate risks associated with the service transition, escalating issues as necessary. Ensure operational readiness: Conduct readiness assessments, ensure support models and documentation are in place, and oversee the "Early Life Support" phase to ensure full operational readiness. Facilitate sign-offs: Facilitate and manage the sign-off activities for service readiness and go-live decisions. Knowledge transfer: Create and manage documentation to support knowledge transfer, training, and ongoing support for the operational teams. Improve processes: Continuously improve the service introduction capability and processes. Required skills and experience Proven experience in leading service transitions and managing the operational handover of new services. Strong understanding of ITIL principles, specifically service design, service transition, and service delivery. Excellent communication, stakeholder management, and influencing skills, with the ability to translate technical issues for non-technical audiences. Experience in project management and managing project governance. Strong decision-making and problem-solving skills. Ability to work effectively with cross-functional teams, including senior management and third-party providers. Familiarity with defining Service Design Packs (SDPs). Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Are you ready to take the reins of transformative projects that are reshaping the legal technology landscape? At Nexian , we re not just delivering digital solutions - we re driving innovation that empowers law firms to thrive in a fast-changing world. As our Senior Project Manager, you ll be at the forefront of this journey: leading a dynamic team, steering high-impact projects across IT, SaaS, and digital consultancy, and playing a pivotal role in shaping the future of how legal services operate. This is your chance to combine strategic vision with hands-on leadership, and make a lasting impact in a company where collaboration, excellence, and growth are at the heart of everything we do. The Role at a Glance: Senior Project Manager UK Remote (with occasional travel to client sites) Up to £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Pedigree: Heavyweight sector leadership founding team Your Skills: Leadership. People Management. Excellent Communication and Stakeholder Management skills. Negotiation. Project Management Methodologies. Analytical. Legal Tech Transformation. Legal Tech Technology. Project Management Leadership. About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Senior Project Manager at Nexian, you ll lead our digital transformation agenda, owning a portfolio of high-impact projects while mentoring a talented team to deliver excellence across IT managed services, legal SaaS, development, and business analysis. You ll not only drive successful project outcomes but also shape our entire delivery strategy - optimising tools, processes, and methodologies to raise the bar across the business. Working closely with client services, technical experts, and senior leadership, you ll ensure projects exceed expectations, align with strategic goals, and deliver flawless technical go-lives. This role offers the opportunity to combine hands-on delivery with strategic influence, while inspiring the next generation of project managers and positioning Nexian s project management function as a true competitive advantage. Key Responsibilities: • Inspire, mentor, and elevate a high-performing project management team to consistently deliver excellence. • Own a diverse project portfolio while coaching and guiding junior staff to success. • Design and embed best-in-class frameworks, processes, and practices that raise the bar for delivery. • Lead end-to-end execution of project planning, resourcing, budgeting, and risk management. • Guarantee delivery excellence - on time, on scope, and to the highest standards of quality. • Partner with clients and cross-functional teams to align every outcome with strategic business goals. • Oversee flawless technical go-lives, driving seamless testing and deployment. • Track, measure, and report project performance with clarity and impact for senior leadership. • Champion innovation and continuous improvement in tools, methodologies, and delivery approaches. • Foster a culture of accountability, collaboration, and excellence across the project management function. What You ll Bring: Experience: • Experience leading project management teams, ideally in a professional services or technology environment. • Proven track record of delivering complex projects on time and within budget. • Experience managing your own project portfolio while mentoring junior staff. • Experience overseeing the testing and implementation of technical go-lives. • Experience with legal technology or SaaS implementations is highly desirable. Knowledge and Skills: • Strong leadership and people management skills, with the ability to inspire and motivate teams. • Excellent communication, stakeholder management, and negotiation skills. • Expertise in project management methodologies (PRINCE2, Agile, or equivalent). • Strong analytical and problem-solving capabilities. • Ability to foster collaboration and influence cross-functional teams. • Comfortable balancing strategic oversight with hands-on project delivery. • Passion for digital transformation and process excellence. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. You won t just lead projects you ll lead transformation. If you re ready to drive change, inspire a team, and leave your mark on a rapidly evolving industry, we want to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
17/12/2025
Full time
Are you ready to take the reins of transformative projects that are reshaping the legal technology landscape? At Nexian , we re not just delivering digital solutions - we re driving innovation that empowers law firms to thrive in a fast-changing world. As our Senior Project Manager, you ll be at the forefront of this journey: leading a dynamic team, steering high-impact projects across IT, SaaS, and digital consultancy, and playing a pivotal role in shaping the future of how legal services operate. This is your chance to combine strategic vision with hands-on leadership, and make a lasting impact in a company where collaboration, excellence, and growth are at the heart of everything we do. The Role at a Glance: Senior Project Manager UK Remote (with occasional travel to client sites) Up to £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Pedigree: Heavyweight sector leadership founding team Your Skills: Leadership. People Management. Excellent Communication and Stakeholder Management skills. Negotiation. Project Management Methodologies. Analytical. Legal Tech Transformation. Legal Tech Technology. Project Management Leadership. About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Senior Project Manager at Nexian, you ll lead our digital transformation agenda, owning a portfolio of high-impact projects while mentoring a talented team to deliver excellence across IT managed services, legal SaaS, development, and business analysis. You ll not only drive successful project outcomes but also shape our entire delivery strategy - optimising tools, processes, and methodologies to raise the bar across the business. Working closely with client services, technical experts, and senior leadership, you ll ensure projects exceed expectations, align with strategic goals, and deliver flawless technical go-lives. This role offers the opportunity to combine hands-on delivery with strategic influence, while inspiring the next generation of project managers and positioning Nexian s project management function as a true competitive advantage. Key Responsibilities: • Inspire, mentor, and elevate a high-performing project management team to consistently deliver excellence. • Own a diverse project portfolio while coaching and guiding junior staff to success. • Design and embed best-in-class frameworks, processes, and practices that raise the bar for delivery. • Lead end-to-end execution of project planning, resourcing, budgeting, and risk management. • Guarantee delivery excellence - on time, on scope, and to the highest standards of quality. • Partner with clients and cross-functional teams to align every outcome with strategic business goals. • Oversee flawless technical go-lives, driving seamless testing and deployment. • Track, measure, and report project performance with clarity and impact for senior leadership. • Champion innovation and continuous improvement in tools, methodologies, and delivery approaches. • Foster a culture of accountability, collaboration, and excellence across the project management function. What You ll Bring: Experience: • Experience leading project management teams, ideally in a professional services or technology environment. • Proven track record of delivering complex projects on time and within budget. • Experience managing your own project portfolio while mentoring junior staff. • Experience overseeing the testing and implementation of technical go-lives. • Experience with legal technology or SaaS implementations is highly desirable. Knowledge and Skills: • Strong leadership and people management skills, with the ability to inspire and motivate teams. • Excellent communication, stakeholder management, and negotiation skills. • Expertise in project management methodologies (PRINCE2, Agile, or equivalent). • Strong analytical and problem-solving capabilities. • Ability to foster collaboration and influence cross-functional teams. • Comfortable balancing strategic oversight with hands-on project delivery. • Passion for digital transformation and process excellence. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. You won t just lead projects you ll lead transformation. If you re ready to drive change, inspire a team, and leave your mark on a rapidly evolving industry, we want to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Are you ready to take the reins of transformative projects that are reshaping the legal technology landscape? At Nexian , we re not just delivering digital solutions - we re driving innovation that empowers law firms to thrive in a fast-changing world. As our Senior Project Manager, you ll be at the forefront of this journey: leading a dynamic team, steering high-impact projects across IT, SaaS, and digital consultancy, and playing a pivotal role in shaping the future of how legal services operate. This is your chance to combine strategic vision with hands-on leadership, and make a lasting impact in a company where collaboration, excellence, and growth are at the heart of everything we do. The Role at a Glance: Senior Project Manager - Agile UK Remote (with occasional travel to client sites) Up to £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Pedigree: Heavyweight sector leadership founding team Your Skills: Leadership. People Management. Excellent Communication and Stakeholder Management skills. Negotiation. Project Management Methodologies. Analytical. Legal Tech Transformation. Legal Tech Technology. Project Management Leadership. Agile Methodology. About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Senior Project Manager at Nexian, you ll lead our digital transformation agenda, owning a portfolio of high-impact projects while mentoring a talented team to deliver excellence across IT managed services, legal SaaS, development, and business analysis. You ll not only drive successful project outcomes but also shape our entire delivery strategy - optimising tools, processes, and methodologies to raise the bar across the business. Working closely with client services, technical experts, and senior leadership, you ll ensure projects exceed expectations, align with strategic goals, and deliver flawless technical go-lives. This role offers the opportunity to combine hands-on delivery with strategic influence, while inspiring the next generation of project managers and positioning Nexian s project management function as a true competitive advantage. Key Responsibilities: • Inspire, mentor, and elevate a high-performing project management team to consistently deliver excellence. • Own a diverse project portfolio while coaching and guiding junior staff to success. • Design and embed best-in-class frameworks, processes, and practices that raise the bar for delivery. • Lead end-to-end execution of project planning, resourcing, budgeting, and risk management. • Guarantee delivery excellence - on time, on scope, and to the highest standards of quality. • Partner with clients and cross-functional teams to align every outcome with strategic business goals. • Oversee flawless technical go-lives, driving seamless testing and deployment. • Track, measure, and report project performance with clarity and impact for senior leadership. • Champion innovation and continuous improvement in tools, methodologies, and delivery approaches. • Foster a culture of accountability, collaboration, and excellence across the project management function. What You ll Bring: Experience: • Experience leading project management teams, ideally in a professional services or technology environment. • Proven track record of delivering complex projects on time and within budget. • Experience managing your own project portfolio while mentoring junior staff. • Experience overseeing the testing and implementation of technical go-lives. • Experience with legal technology or SaaS implementations is highly desirable. Knowledge and Skills: • Strong leadership and people management skills, with the ability to inspire and motivate teams. • Excellent communication, stakeholder management, and negotiation skills. • Expertise in project management methodologies (PRINCE2, Agile, or equivalent). • Strong analytical and problem-solving capabilities. • Ability to foster collaboration and influence cross-functional teams. • Comfortable balancing strategic oversight with hands-on project delivery. • Passion for digital transformation and process excellence. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. You won t just lead projects you ll lead transformation. If you re ready to drive change, inspire a team, and leave your mark on a rapidly evolving industry, we want to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
17/12/2025
Full time
Are you ready to take the reins of transformative projects that are reshaping the legal technology landscape? At Nexian , we re not just delivering digital solutions - we re driving innovation that empowers law firms to thrive in a fast-changing world. As our Senior Project Manager, you ll be at the forefront of this journey: leading a dynamic team, steering high-impact projects across IT, SaaS, and digital consultancy, and playing a pivotal role in shaping the future of how legal services operate. This is your chance to combine strategic vision with hands-on leadership, and make a lasting impact in a company where collaboration, excellence, and growth are at the heart of everything we do. The Role at a Glance: Senior Project Manager - Agile UK Remote (with occasional travel to client sites) Up to £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Pedigree: Heavyweight sector leadership founding team Your Skills: Leadership. People Management. Excellent Communication and Stakeholder Management skills. Negotiation. Project Management Methodologies. Analytical. Legal Tech Transformation. Legal Tech Technology. Project Management Leadership. Agile Methodology. About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Senior Project Manager at Nexian, you ll lead our digital transformation agenda, owning a portfolio of high-impact projects while mentoring a talented team to deliver excellence across IT managed services, legal SaaS, development, and business analysis. You ll not only drive successful project outcomes but also shape our entire delivery strategy - optimising tools, processes, and methodologies to raise the bar across the business. Working closely with client services, technical experts, and senior leadership, you ll ensure projects exceed expectations, align with strategic goals, and deliver flawless technical go-lives. This role offers the opportunity to combine hands-on delivery with strategic influence, while inspiring the next generation of project managers and positioning Nexian s project management function as a true competitive advantage. Key Responsibilities: • Inspire, mentor, and elevate a high-performing project management team to consistently deliver excellence. • Own a diverse project portfolio while coaching and guiding junior staff to success. • Design and embed best-in-class frameworks, processes, and practices that raise the bar for delivery. • Lead end-to-end execution of project planning, resourcing, budgeting, and risk management. • Guarantee delivery excellence - on time, on scope, and to the highest standards of quality. • Partner with clients and cross-functional teams to align every outcome with strategic business goals. • Oversee flawless technical go-lives, driving seamless testing and deployment. • Track, measure, and report project performance with clarity and impact for senior leadership. • Champion innovation and continuous improvement in tools, methodologies, and delivery approaches. • Foster a culture of accountability, collaboration, and excellence across the project management function. What You ll Bring: Experience: • Experience leading project management teams, ideally in a professional services or technology environment. • Proven track record of delivering complex projects on time and within budget. • Experience managing your own project portfolio while mentoring junior staff. • Experience overseeing the testing and implementation of technical go-lives. • Experience with legal technology or SaaS implementations is highly desirable. Knowledge and Skills: • Strong leadership and people management skills, with the ability to inspire and motivate teams. • Excellent communication, stakeholder management, and negotiation skills. • Expertise in project management methodologies (PRINCE2, Agile, or equivalent). • Strong analytical and problem-solving capabilities. • Ability to foster collaboration and influence cross-functional teams. • Comfortable balancing strategic oversight with hands-on project delivery. • Passion for digital transformation and process excellence. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. You won t just lead projects you ll lead transformation. If you re ready to drive change, inspire a team, and leave your mark on a rapidly evolving industry, we want to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Are you ready to take the reins of transformative projects that are reshaping the legal technology landscape? At Nexian , we re not just delivering digital solutions - we re driving innovation that empowers law firms to thrive in a fast-changing world. As our Senior Project Manager, you ll be at the forefront of this journey: leading a dynamic team, steering high-impact projects across IT, SaaS, and digital consultancy, and playing a pivotal role in shaping the future of how legal services operate. This is your chance to combine strategic vision with hands-on leadership, and make a lasting impact in a company where collaboration, excellence, and growth are at the heart of everything we do. The Role at a Glance: Senior Project Manager - Agile UK Remote (with occasional travel to client sites) Up to £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Pedigree: Heavyweight sector leadership founding team Your Skills: Leadership. People Management. Excellent Communication and Stakeholder Management skills. Negotiation. Project Management Methodologies. Analytical. Legal Tech Transformation. Legal Tech Technology. Project Management Leadership. Agile Methodology. About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Senior Project Manager at Nexian, you ll lead our digital transformation agenda, owning a portfolio of high-impact projects while mentoring a talented team to deliver excellence across IT managed services, legal SaaS, development, and business analysis. You ll not only drive successful project outcomes but also shape our entire delivery strategy - optimising tools, processes, and methodologies to raise the bar across the business. Working closely with client services, technical experts, and senior leadership, you ll ensure projects exceed expectations, align with strategic goals, and deliver flawless technical go-lives. This role offers the opportunity to combine hands-on delivery with strategic influence, while inspiring the next generation of project managers and positioning Nexian s project management function as a true competitive advantage. Key Responsibilities: • Inspire, mentor, and elevate a high-performing project management team to consistently deliver excellence. • Own a diverse project portfolio while coaching and guiding junior staff to success. • Design and embed best-in-class frameworks, processes, and practices that raise the bar for delivery. • Lead end-to-end execution of project planning, resourcing, budgeting, and risk management. • Guarantee delivery excellence - on time, on scope, and to the highest standards of quality. • Partner with clients and cross-functional teams to align every outcome with strategic business goals. • Oversee flawless technical go-lives, driving seamless testing and deployment. • Track, measure, and report project performance with clarity and impact for senior leadership. • Champion innovation and continuous improvement in tools, methodologies, and delivery approaches. • Foster a culture of accountability, collaboration, and excellence across the project management function. What You ll Bring: Experience: • Experience leading project management teams, ideally in a professional services or technology environment. • Proven track record of delivering complex projects on time and within budget. • Experience managing your own project portfolio while mentoring junior staff. • Experience overseeing the testing and implementation of technical go-lives. • Experience with legal technology or SaaS implementations is highly desirable. Knowledge and Skills: • Strong leadership and people management skills, with the ability to inspire and motivate teams. • Excellent communication, stakeholder management, and negotiation skills. • Expertise in project management methodologies (PRINCE2, Agile, or equivalent). • Strong analytical and problem-solving capabilities. • Ability to foster collaboration and influence cross-functional teams. • Comfortable balancing strategic oversight with hands-on project delivery. • Passion for digital transformation and process excellence. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. You won t just lead projects you ll lead transformation. If you re ready to drive change, inspire a team, and leave your mark on a rapidly evolving industry, we want to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
17/12/2025
Full time
Are you ready to take the reins of transformative projects that are reshaping the legal technology landscape? At Nexian , we re not just delivering digital solutions - we re driving innovation that empowers law firms to thrive in a fast-changing world. As our Senior Project Manager, you ll be at the forefront of this journey: leading a dynamic team, steering high-impact projects across IT, SaaS, and digital consultancy, and playing a pivotal role in shaping the future of how legal services operate. This is your chance to combine strategic vision with hands-on leadership, and make a lasting impact in a company where collaboration, excellence, and growth are at the heart of everything we do. The Role at a Glance: Senior Project Manager - Agile UK Remote (with occasional travel to client sites) Up to £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Pedigree: Heavyweight sector leadership founding team Your Skills: Leadership. People Management. Excellent Communication and Stakeholder Management skills. Negotiation. Project Management Methodologies. Analytical. Legal Tech Transformation. Legal Tech Technology. Project Management Leadership. Agile Methodology. About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Senior Project Manager at Nexian, you ll lead our digital transformation agenda, owning a portfolio of high-impact projects while mentoring a talented team to deliver excellence across IT managed services, legal SaaS, development, and business analysis. You ll not only drive successful project outcomes but also shape our entire delivery strategy - optimising tools, processes, and methodologies to raise the bar across the business. Working closely with client services, technical experts, and senior leadership, you ll ensure projects exceed expectations, align with strategic goals, and deliver flawless technical go-lives. This role offers the opportunity to combine hands-on delivery with strategic influence, while inspiring the next generation of project managers and positioning Nexian s project management function as a true competitive advantage. Key Responsibilities: • Inspire, mentor, and elevate a high-performing project management team to consistently deliver excellence. • Own a diverse project portfolio while coaching and guiding junior staff to success. • Design and embed best-in-class frameworks, processes, and practices that raise the bar for delivery. • Lead end-to-end execution of project planning, resourcing, budgeting, and risk management. • Guarantee delivery excellence - on time, on scope, and to the highest standards of quality. • Partner with clients and cross-functional teams to align every outcome with strategic business goals. • Oversee flawless technical go-lives, driving seamless testing and deployment. • Track, measure, and report project performance with clarity and impact for senior leadership. • Champion innovation and continuous improvement in tools, methodologies, and delivery approaches. • Foster a culture of accountability, collaboration, and excellence across the project management function. What You ll Bring: Experience: • Experience leading project management teams, ideally in a professional services or technology environment. • Proven track record of delivering complex projects on time and within budget. • Experience managing your own project portfolio while mentoring junior staff. • Experience overseeing the testing and implementation of technical go-lives. • Experience with legal technology or SaaS implementations is highly desirable. Knowledge and Skills: • Strong leadership and people management skills, with the ability to inspire and motivate teams. • Excellent communication, stakeholder management, and negotiation skills. • Expertise in project management methodologies (PRINCE2, Agile, or equivalent). • Strong analytical and problem-solving capabilities. • Ability to foster collaboration and influence cross-functional teams. • Comfortable balancing strategic oversight with hands-on project delivery. • Passion for digital transformation and process excellence. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. You won t just lead projects you ll lead transformation. If you re ready to drive change, inspire a team, and leave your mark on a rapidly evolving industry, we want to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Senior 400kV Cable Design Engineer Oldham/Hybrid 75,000 - 90,000 plus car allowance plus benefits Job Ref: (phone number removed) About us: We are a specialist engineering and delivery contractor renowned for our niche expertise in the design, installation, and commissioning of high-voltage electrical transmission systems across the UK. Based out of our Oldham operations centre, we pride ourselves on delivering bespoke, complex infrastructure projects with precision and technical excellence. You are: A highly skilled and experienced Senior 132kV, 275kV and 400kV Cable Design Engineer to provide technical leadership and expertise in the design and delivery of complex high-voltage cable systems (132kV to 400kV). Based in our Oldham office (or remote with travel to Oldham), you will play a critical role in ensuring project designs are safe, compliant, cost-effective, and meet all client and regulatory requirements. This role involves end-to-end design responsibility, from feasibility studies to construction support and final documentation. Key Responsibilities Design & Analysis: Deliver comprehensive cable system designs for transmission networks up to 400kV, adhering to UK and international standards (BS EN, IEC, CIGRE). Route Assessment: Conduct detailed route selection studies and site visits to assess installation environments and constraints, collaborating with civil, electrical, and geotechnical teams for integrated solutions. Calculations & Modelling: Perform detailed analyses including thermal ratings (ampacity), short circuit ratings, and mechanical stress assessments using industry-standard software like CYMCAP. Documentation: Prepare, review, and approve technical specifications, design reports, drawings, and construction documentation. Collaboration & Support: Liaise with project managers, DNOs (Distribution Network Operators), TOs (Transmission Operators), EPC contractors, and equipment manufacturers to ensure seamless project delivery. Quality & Compliance: Ensure all designs comply with safety, environmental, and quality regulations, including CDM Regulations and other statutory requirements. Technical Leadership: Act as a subject matter expert, providing guidance, mentorship, and technical support to junior engineers and cross-functional teams. Risk Management: Identify technical risks early and implement effective mitigation plans. Required Qualifications & Skills Education: A Bachelor's degree (BEng) in Electrical Engineering or a related technical discipline is essential; a Master's degree (MEng) is desirable. Experience: Extensive experience in the design of HV/EHV cable systems (specifically 132kV to 400kV) within the UK transmission & distribution sector. Professional Registration: Attained or working towards Chartered Engineer status with a relevant institution (e.g., IET) is preferred. Technical Proficiency: Strong working knowledge of cable system electrical and installation design principles, with hands-on experience using design and analysis software such as CYMCAP, AutoCAD, or MicroStation, Crater, Etap, Cableizer Industry Knowledge: In-depth understanding of relevant UK and international standards, including BS EN and IEC specifications. Formal training in CDM 2015, Construction Safety, and Impressed Voltages Communication: Excellent verbal and written communication skills, with the ability to present technical information clearly to various stakeholders. Location: Ideally located within a commutable distance of Oldham, or willing to relocate. A full UK driving licence may be required for site visits. Would suit a M&E Project Manager, Project Engineer, Project Supervisor, Protection & Control Engineer, HV Systems Engineer To apply, please contact Gareth Bone We also have have roles available for professional Groundworkers, Electricians, Fitters, Wirepeople, Supervisors, Machine Drivers, Authorised Persons, Competent Persons, Site Engineers, Site Managers, Site Agents, Project Managers, Commissioning Engineers, Senior Authorised Persons, Operations Managers, Maintenance Engineers, Commercial, Estimators, HSQE and many more Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
17/12/2025
Full time
Senior 400kV Cable Design Engineer Oldham/Hybrid 75,000 - 90,000 plus car allowance plus benefits Job Ref: (phone number removed) About us: We are a specialist engineering and delivery contractor renowned for our niche expertise in the design, installation, and commissioning of high-voltage electrical transmission systems across the UK. Based out of our Oldham operations centre, we pride ourselves on delivering bespoke, complex infrastructure projects with precision and technical excellence. You are: A highly skilled and experienced Senior 132kV, 275kV and 400kV Cable Design Engineer to provide technical leadership and expertise in the design and delivery of complex high-voltage cable systems (132kV to 400kV). Based in our Oldham office (or remote with travel to Oldham), you will play a critical role in ensuring project designs are safe, compliant, cost-effective, and meet all client and regulatory requirements. This role involves end-to-end design responsibility, from feasibility studies to construction support and final documentation. Key Responsibilities Design & Analysis: Deliver comprehensive cable system designs for transmission networks up to 400kV, adhering to UK and international standards (BS EN, IEC, CIGRE). Route Assessment: Conduct detailed route selection studies and site visits to assess installation environments and constraints, collaborating with civil, electrical, and geotechnical teams for integrated solutions. Calculations & Modelling: Perform detailed analyses including thermal ratings (ampacity), short circuit ratings, and mechanical stress assessments using industry-standard software like CYMCAP. Documentation: Prepare, review, and approve technical specifications, design reports, drawings, and construction documentation. Collaboration & Support: Liaise with project managers, DNOs (Distribution Network Operators), TOs (Transmission Operators), EPC contractors, and equipment manufacturers to ensure seamless project delivery. Quality & Compliance: Ensure all designs comply with safety, environmental, and quality regulations, including CDM Regulations and other statutory requirements. Technical Leadership: Act as a subject matter expert, providing guidance, mentorship, and technical support to junior engineers and cross-functional teams. Risk Management: Identify technical risks early and implement effective mitigation plans. Required Qualifications & Skills Education: A Bachelor's degree (BEng) in Electrical Engineering or a related technical discipline is essential; a Master's degree (MEng) is desirable. Experience: Extensive experience in the design of HV/EHV cable systems (specifically 132kV to 400kV) within the UK transmission & distribution sector. Professional Registration: Attained or working towards Chartered Engineer status with a relevant institution (e.g., IET) is preferred. Technical Proficiency: Strong working knowledge of cable system electrical and installation design principles, with hands-on experience using design and analysis software such as CYMCAP, AutoCAD, or MicroStation, Crater, Etap, Cableizer Industry Knowledge: In-depth understanding of relevant UK and international standards, including BS EN and IEC specifications. Formal training in CDM 2015, Construction Safety, and Impressed Voltages Communication: Excellent verbal and written communication skills, with the ability to present technical information clearly to various stakeholders. Location: Ideally located within a commutable distance of Oldham, or willing to relocate. A full UK driving licence may be required for site visits. Would suit a M&E Project Manager, Project Engineer, Project Supervisor, Protection & Control Engineer, HV Systems Engineer To apply, please contact Gareth Bone We also have have roles available for professional Groundworkers, Electricians, Fitters, Wirepeople, Supervisors, Machine Drivers, Authorised Persons, Competent Persons, Site Engineers, Site Managers, Site Agents, Project Managers, Commissioning Engineers, Senior Authorised Persons, Operations Managers, Maintenance Engineers, Commercial, Estimators, HSQE and many more Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. What does the role look like? If you've grown aftermarket revenue in aerospace or defence - and you know the difference between activity and impact - this role is for you. We're looking for a commercially driven leader to own and grow the Actuation aftermarket business in the UK Defence & Aerospace sector. This is a senior, visible role with real accountability: revenue growth, order intake, customer relationships, and the execution of a clear aftermarket strategy. You'll sit at the intersection of customers, programmes, and internal capability - turning opportunity into orders. What will your day-to-day responsibilities look like? Grow the Actuation aftermarket business (repairs, spares, services) Owning and delivering aftermarket order intake and business growth targets Developing and executing a focused aftermarket growth plan, mobilising resources across Actuation and Safran Electronics & Defense Leading key customer pursuits for Aftermarket and supporting priority OE pursuits Building, managing, and sustaining senior customer relationships critical to long-term growth Owning the aftermarket strategy for existing programmes, entry-into-service, and development programmes Acting as the senior focal point for all aftermarket matters within Actuation Leading customer quotation, pricing, and negotiation activity for aftermarket support Managing pricing strategies, trend analysis, and corrective actions Owning site improvement targets linked to growth (order intake, campaigns, customer outcomes) Driving improvements that strengthen our aftermarket proposition (TAT, customer satisfaction, responsiveness) What will you bring to the role? Essential skills: Proven experience growing aftermarket revenue in aerospace and/or defence Strong commercial leadership with customer-facing credibility Track record of winning and expanding business within regulated, programme-driven environments Desirable skills: Confident leading complex negotiations and influencing senior stakeholders Comfortable owning numbers, targets, and outcomes - not just activity Experience working cross-functionally across sales, engineering, operations, and supply chain Strong planning, forecasting, and CRM discipline (Salesforce experience preferred) Flexible mindset that can adapt approach depending on audience
17/12/2025
Full time
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. What does the role look like? If you've grown aftermarket revenue in aerospace or defence - and you know the difference between activity and impact - this role is for you. We're looking for a commercially driven leader to own and grow the Actuation aftermarket business in the UK Defence & Aerospace sector. This is a senior, visible role with real accountability: revenue growth, order intake, customer relationships, and the execution of a clear aftermarket strategy. You'll sit at the intersection of customers, programmes, and internal capability - turning opportunity into orders. What will your day-to-day responsibilities look like? Grow the Actuation aftermarket business (repairs, spares, services) Owning and delivering aftermarket order intake and business growth targets Developing and executing a focused aftermarket growth plan, mobilising resources across Actuation and Safran Electronics & Defense Leading key customer pursuits for Aftermarket and supporting priority OE pursuits Building, managing, and sustaining senior customer relationships critical to long-term growth Owning the aftermarket strategy for existing programmes, entry-into-service, and development programmes Acting as the senior focal point for all aftermarket matters within Actuation Leading customer quotation, pricing, and negotiation activity for aftermarket support Managing pricing strategies, trend analysis, and corrective actions Owning site improvement targets linked to growth (order intake, campaigns, customer outcomes) Driving improvements that strengthen our aftermarket proposition (TAT, customer satisfaction, responsiveness) What will you bring to the role? Essential skills: Proven experience growing aftermarket revenue in aerospace and/or defence Strong commercial leadership with customer-facing credibility Track record of winning and expanding business within regulated, programme-driven environments Desirable skills: Confident leading complex negotiations and influencing senior stakeholders Comfortable owning numbers, targets, and outcomes - not just activity Experience working cross-functionally across sales, engineering, operations, and supply chain Strong planning, forecasting, and CRM discipline (Salesforce experience preferred) Flexible mindset that can adapt approach depending on audience
First Technical Recruitment
Newcastle, Staffordshire
Our top telecoms client is looking for a Digital Sales Partnership Manager to join their team on a 6 month contract basis in Keele Our Client has a requirement for a Digital Sales Partnership Manager, who will be required to work on a contract basis in Keele. Role Purpose: We are rapidly growing Internet Service Provider seeking to establish Digital Comparison Sites and affiliate partnerships as a core new route to market. The Digital Sales Partnerships Manager will be responsible for building this channel from the ground up; identifying, recruiting, and managing high-value partners who can drive significant broadband sales volume for the business. This role requires a commercially minded partnerships specialist who can secure advantageous trading terms, ensure we consistently ranks highly across partner platforms, with the ability to oversee the operational and technical processes that delivers high levels of customer acquisition. Success in this role will directly influence our ability to achieve ambitious 2026 sales targets, with the DCS/affiliate channel which is expected to become a major contributor to overall net adds. The position demands an individual with strong industry knowledge, a well-developed network, proven negotiation capability, and the presence and credibility to work with senior decision-makers across partner organisations. It is a hands-on, results-driven role designed for someone who can both shape strategy and execute at pace. Job Role Responsibilities: Partner Acquisition & Channel Development • Source and evaluate new affiliate and digital comparison partners aligned with our strategic and commercial objectives. • Establish the Digital Comparison Site route-to-market as a major sales channel for us. • Lead onboarding of partner organisations, ensuring smooth operational and technical set-up. Commercial Negotiation & Contract Management • Negotiate and secure trading agreements, including favourable commercial terms, SLAs, and performance expectations. • Ensure agreements maximise return on investment and contribute to aggressive sales targets. Channel Performance Management • Ensure we achieve high rankings and visibility across partner platforms daily. • Manage propositions, pricing, offers, and messaging in conjunction with Marketing and Sales teams. • Oversee the end-to-end sales commissions process internally and with partners. • Deliver regular performance reporting, insight generation, and forecasting. Operational & Technical Process Oversight • Work with internal teams (Marketing, BI, Sales Operations, IT & Finance), to deliver technical and administrative processes that are fully aligned. • Resolve operational blockers swiftly to maintain partner confidence and channel performance. Internal & External Stakeholder Management • Build and maintain strong relationships with partner account managers and commercial teams. • Act as the primary internal escalation point for partner-related issues. • Collaborate with internal departments to ensure proposition and operational alignment. Continuous Improvement & Market Insight • Monitor competitor activity across affiliate and comparison site channels. • Identify opportunities to optimise conversion, ranking, visibility, and operational efficiency. • Recommend channel improvements based on insight, analytics, and partner feedback. Experience / Skills / Knowledge / Qualifications: Degree or equivalent experience Industry-specific accreditations (commercial, partnerships, digital marketing) Proven experience in digital partnerships, affiliate management, or comparison site channels. Strong commercial negotiation experience. Experience managing performance-driven digital sales channels. Telecoms or utilities industry experience. Strong existing industry network. Experience scaling a new sales channel from inception. Experience in GTM strategy within a digital environment. Benefits: Competetitive day rate Hybrid working Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for a Digital Sales Partnership Manager Role looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included. JBRP1_UKTJ
17/12/2025
Full time
Our top telecoms client is looking for a Digital Sales Partnership Manager to join their team on a 6 month contract basis in Keele Our Client has a requirement for a Digital Sales Partnership Manager, who will be required to work on a contract basis in Keele. Role Purpose: We are rapidly growing Internet Service Provider seeking to establish Digital Comparison Sites and affiliate partnerships as a core new route to market. The Digital Sales Partnerships Manager will be responsible for building this channel from the ground up; identifying, recruiting, and managing high-value partners who can drive significant broadband sales volume for the business. This role requires a commercially minded partnerships specialist who can secure advantageous trading terms, ensure we consistently ranks highly across partner platforms, with the ability to oversee the operational and technical processes that delivers high levels of customer acquisition. Success in this role will directly influence our ability to achieve ambitious 2026 sales targets, with the DCS/affiliate channel which is expected to become a major contributor to overall net adds. The position demands an individual with strong industry knowledge, a well-developed network, proven negotiation capability, and the presence and credibility to work with senior decision-makers across partner organisations. It is a hands-on, results-driven role designed for someone who can both shape strategy and execute at pace. Job Role Responsibilities: Partner Acquisition & Channel Development • Source and evaluate new affiliate and digital comparison partners aligned with our strategic and commercial objectives. • Establish the Digital Comparison Site route-to-market as a major sales channel for us. • Lead onboarding of partner organisations, ensuring smooth operational and technical set-up. Commercial Negotiation & Contract Management • Negotiate and secure trading agreements, including favourable commercial terms, SLAs, and performance expectations. • Ensure agreements maximise return on investment and contribute to aggressive sales targets. Channel Performance Management • Ensure we achieve high rankings and visibility across partner platforms daily. • Manage propositions, pricing, offers, and messaging in conjunction with Marketing and Sales teams. • Oversee the end-to-end sales commissions process internally and with partners. • Deliver regular performance reporting, insight generation, and forecasting. Operational & Technical Process Oversight • Work with internal teams (Marketing, BI, Sales Operations, IT & Finance), to deliver technical and administrative processes that are fully aligned. • Resolve operational blockers swiftly to maintain partner confidence and channel performance. Internal & External Stakeholder Management • Build and maintain strong relationships with partner account managers and commercial teams. • Act as the primary internal escalation point for partner-related issues. • Collaborate with internal departments to ensure proposition and operational alignment. Continuous Improvement & Market Insight • Monitor competitor activity across affiliate and comparison site channels. • Identify opportunities to optimise conversion, ranking, visibility, and operational efficiency. • Recommend channel improvements based on insight, analytics, and partner feedback. Experience / Skills / Knowledge / Qualifications: Degree or equivalent experience Industry-specific accreditations (commercial, partnerships, digital marketing) Proven experience in digital partnerships, affiliate management, or comparison site channels. Strong commercial negotiation experience. Experience managing performance-driven digital sales channels. Telecoms or utilities industry experience. Strong existing industry network. Experience scaling a new sales channel from inception. Experience in GTM strategy within a digital environment. Benefits: Competetitive day rate Hybrid working Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for a Digital Sales Partnership Manager Role looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included. JBRP1_UKTJ
Technical Support Supervisor - (RL7989) Location - On-Site or Hybrid - Paignton Salary - Negotiable DOE (up to £47,500 for the right candidate, relocation allowance considered) Benefits - Annual Bonus, 25 days annual leave (increasing to 30 with length of service), 4 x life insurance, employer pension contributions starting from 6% up to 14%, single private medical insurance and Medicash plan The Client - A global leader in advanced technology solutions. Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. They design, manufacture and supply advanced satellite navigation test and simulation systems, many of which comprise radio frequency signal generators plus computer systems running complex application software; all designed in-house. These systems are sold all over the world to high-profile organisations and inevitably there are occasional problems experienced by the users - component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate - You will be a motivated leader with a background in technical support or engineering, ideally with exposure to GNSS systems (GPS, Galileo, Glonass, etc.). You'll have experience managing or supervising multi-national teams, excellent communication skills, and a flexible, pragmatic approach to problem-solving. The ideal candidate will be someone seeking to develop their leadership skills further, rather than a long-established senior manager. The Role - This is a supervisory position with a mix of management and hands-on responsibilities, focused on the EMEA Technical Support team. You will oversee daily operations, resource allocation, and customer satisfaction, while also ensuring smooth coordination with other global regions. The role provides a chance to combine people leadership with technical involvement, making it ideal for someone looking to step up into a broader leadership capacity. Duties - Lead, manage, and develop the EMEA Technical Support Engineers. Set goals, monitor performance, and focus on team development. Coordinate with other global support teams and act as point of contact for escalations. Ensure KPI targets are met and customer satisfaction is maintained. Oversee ISO9001 compliance and drive process improvements. Manage resource levels, lab environment, spare stock, and assets. Provide input into reports, KPI reviews, and budget requirements. Represent the support function in roadmap reviews and customer visits. Collaborate with professional services and global support managers to align processes. Requirements - Qualification in a relevant Engineering discipline. Good understanding of GNSS systems (SBAS, Beidou, IRNSS, GPS, Galileo, Glonass). Experience managing or supervising technical teams, ideally across multiple countries. Excellent English communication (written & verbal). Strong problem-solving and decision-making skills under pressure. Ability to prioritise effectively and manage multiple tasks. Willingness to travel internationally (up to 10%). Desirable Experience with Spirent GNSS Simulation systems, project management, or formal management training. To apply for this Technical Support Supervisor permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
17/12/2025
Full time
Technical Support Supervisor - (RL7989) Location - On-Site or Hybrid - Paignton Salary - Negotiable DOE (up to £47,500 for the right candidate, relocation allowance considered) Benefits - Annual Bonus, 25 days annual leave (increasing to 30 with length of service), 4 x life insurance, employer pension contributions starting from 6% up to 14%, single private medical insurance and Medicash plan The Client - A global leader in advanced technology solutions. Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. They design, manufacture and supply advanced satellite navigation test and simulation systems, many of which comprise radio frequency signal generators plus computer systems running complex application software; all designed in-house. These systems are sold all over the world to high-profile organisations and inevitably there are occasional problems experienced by the users - component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate - You will be a motivated leader with a background in technical support or engineering, ideally with exposure to GNSS systems (GPS, Galileo, Glonass, etc.). You'll have experience managing or supervising multi-national teams, excellent communication skills, and a flexible, pragmatic approach to problem-solving. The ideal candidate will be someone seeking to develop their leadership skills further, rather than a long-established senior manager. The Role - This is a supervisory position with a mix of management and hands-on responsibilities, focused on the EMEA Technical Support team. You will oversee daily operations, resource allocation, and customer satisfaction, while also ensuring smooth coordination with other global regions. The role provides a chance to combine people leadership with technical involvement, making it ideal for someone looking to step up into a broader leadership capacity. Duties - Lead, manage, and develop the EMEA Technical Support Engineers. Set goals, monitor performance, and focus on team development. Coordinate with other global support teams and act as point of contact for escalations. Ensure KPI targets are met and customer satisfaction is maintained. Oversee ISO9001 compliance and drive process improvements. Manage resource levels, lab environment, spare stock, and assets. Provide input into reports, KPI reviews, and budget requirements. Represent the support function in roadmap reviews and customer visits. Collaborate with professional services and global support managers to align processes. Requirements - Qualification in a relevant Engineering discipline. Good understanding of GNSS systems (SBAS, Beidou, IRNSS, GPS, Galileo, Glonass). Experience managing or supervising technical teams, ideally across multiple countries. Excellent English communication (written & verbal). Strong problem-solving and decision-making skills under pressure. Ability to prioritise effectively and manage multiple tasks. Willingness to travel internationally (up to 10%). Desirable Experience with Spirent GNSS Simulation systems, project management, or formal management training. To apply for this Technical Support Supervisor permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Senior Business Systems Analyst - Cheshire Our client is seeking an experienced Senior Business Systems Analyst to join their Application Services team. This role plays a key part in driving and enabling business change across IT systems and operational processes. Working closely with subject matter experts across the organisation, the Senior Business Systems Analyst will act as the conduit between business stakeholders and IT technical teams. You will ensure system changes are clearly defined, fit for purpose, and successfully delivered. The role also includes mentoring Business Analysts, supporting project delivery, and contributing to the continuous improvement of project and business processes. Key Responsibilities Lead requirements gathering across multiple business areas using appropriate tools and techniques Produce clear, detailed functional and system specifications for technical delivery and testing Work closely with development teams to ensure solutions meet business requirements Mentor and support Business Analysts within the team Provide project management support for assigned change initiatives Collaborate with Project Managers to ensure delivery on time and within budget Conduct system testing and manage User Acceptance Testing (UAT) for internal and third-party solutions Coordinate and deliver user training where required Support the Head of Application Services in reviewing and improving project and business processes Represent the IT team and maintain effective working relationships with internal and external stakeholders Skills, Knowledge & Qualifications Essential: Proven experience in a Business / Systems Analyst role within an IT development environment Strong understanding of the full software development lifecycle (SDLC) Experience with project planning and change management Ability to produce detailed functional specifications suitable for development and testing Strong analytical and problem-solving skills Excellent stakeholder engagement and communication skills Certified ISEB / BCS Business Analyst Experience using Jira and MS Office applications Highly organised with strong attention to detail Desirable: PRINCE2 Foundation or Practitioner certification Experience within the Financial Services sector Experience Extensive end-to-end experience delivering IT system projects and change initiatives Proven experience transitioning projects into Business-as-Usual operations Some project management experience within a software development environment Ability to influence cross-functional teams without formal authority Confident presenter, able to communicate business, technical, and project information clearly Personal Attributes Proactive, flexible, and solutions-focused with a can-do attitude Collaborative team player with an energetic and positive approach Customer and results oriented Comfortable working in a small team environment and under pressure Eager to learn, share knowledge, and continuously improve Interested? Please Click Apply Now! Senior Business Systems Analyst - Cheshire
16/12/2025
Full time
Senior Business Systems Analyst - Cheshire Our client is seeking an experienced Senior Business Systems Analyst to join their Application Services team. This role plays a key part in driving and enabling business change across IT systems and operational processes. Working closely with subject matter experts across the organisation, the Senior Business Systems Analyst will act as the conduit between business stakeholders and IT technical teams. You will ensure system changes are clearly defined, fit for purpose, and successfully delivered. The role also includes mentoring Business Analysts, supporting project delivery, and contributing to the continuous improvement of project and business processes. Key Responsibilities Lead requirements gathering across multiple business areas using appropriate tools and techniques Produce clear, detailed functional and system specifications for technical delivery and testing Work closely with development teams to ensure solutions meet business requirements Mentor and support Business Analysts within the team Provide project management support for assigned change initiatives Collaborate with Project Managers to ensure delivery on time and within budget Conduct system testing and manage User Acceptance Testing (UAT) for internal and third-party solutions Coordinate and deliver user training where required Support the Head of Application Services in reviewing and improving project and business processes Represent the IT team and maintain effective working relationships with internal and external stakeholders Skills, Knowledge & Qualifications Essential: Proven experience in a Business / Systems Analyst role within an IT development environment Strong understanding of the full software development lifecycle (SDLC) Experience with project planning and change management Ability to produce detailed functional specifications suitable for development and testing Strong analytical and problem-solving skills Excellent stakeholder engagement and communication skills Certified ISEB / BCS Business Analyst Experience using Jira and MS Office applications Highly organised with strong attention to detail Desirable: PRINCE2 Foundation or Practitioner certification Experience within the Financial Services sector Experience Extensive end-to-end experience delivering IT system projects and change initiatives Proven experience transitioning projects into Business-as-Usual operations Some project management experience within a software development environment Ability to influence cross-functional teams without formal authority Confident presenter, able to communicate business, technical, and project information clearly Personal Attributes Proactive, flexible, and solutions-focused with a can-do attitude Collaborative team player with an energetic and positive approach Customer and results oriented Comfortable working in a small team environment and under pressure Eager to learn, share knowledge, and continuously improve Interested? Please Click Apply Now! Senior Business Systems Analyst - Cheshire
This role will lead the design and delivery of the organisation's cyber security strategy and oversee day-to-day cyber operations. This role reports directly to the Head of IT Operations and will have visibility to senior management. You will work closely with the organisation's SOC provider and lead a growing cyber security team Client Details Our client is a leading UK regulatory body committed to safeguarding financial security and promoting best practices across the industry. Description Define and implement a forward-thinking cyber security roadmap aligned with organisational goals and industry trends. Manage daily security operations, assess risks and vulnerabilities, and ensure compliance Identify and deliver improvements to enhance resilience. Champion awareness and training programs to embed strong security practices across the business. Provide expert guidance to stakeholders at all levels. Set objectives, mentor, and grow a high-performing cyber team. Encourage collaboration and continuous improvement. Work closely with the SOC provider to maintain robust monitoring and response capabilities Profile Extensive experience in cyber operations with a proven track record of delivering improvements of cyber security Recognised certifications such as CISSP, CISM, CCSP (desirable) Familiarity with Microsoft security technologies (desirable). Knowledge of ISO27001 and ISMS principles; public sector experience is an advantage. Ability to lead and inspire a team of specialists while influencing stakeholders at all levels. Skilled in defining and executing cyber security strategies and processes. BPSS clearance required. Job Offer 25 days annual leave plus bank holidays hybrid working (6 days a month in office) flexible working patterns, and flexitime Civil Service Pension: employer contribution of 28.97%
16/12/2025
Full time
This role will lead the design and delivery of the organisation's cyber security strategy and oversee day-to-day cyber operations. This role reports directly to the Head of IT Operations and will have visibility to senior management. You will work closely with the organisation's SOC provider and lead a growing cyber security team Client Details Our client is a leading UK regulatory body committed to safeguarding financial security and promoting best practices across the industry. Description Define and implement a forward-thinking cyber security roadmap aligned with organisational goals and industry trends. Manage daily security operations, assess risks and vulnerabilities, and ensure compliance Identify and deliver improvements to enhance resilience. Champion awareness and training programs to embed strong security practices across the business. Provide expert guidance to stakeholders at all levels. Set objectives, mentor, and grow a high-performing cyber team. Encourage collaboration and continuous improvement. Work closely with the SOC provider to maintain robust monitoring and response capabilities Profile Extensive experience in cyber operations with a proven track record of delivering improvements of cyber security Recognised certifications such as CISSP, CISM, CCSP (desirable) Familiarity with Microsoft security technologies (desirable). Knowledge of ISO27001 and ISMS principles; public sector experience is an advantage. Ability to lead and inspire a team of specialists while influencing stakeholders at all levels. Skilled in defining and executing cyber security strategies and processes. BPSS clearance required. Job Offer 25 days annual leave plus bank holidays hybrid working (6 days a month in office) flexible working patterns, and flexitime Civil Service Pension: employer contribution of 28.97%
Overview We are seeking an experienced Senior Geotechnical Design Engineer to join a high-performing pre-construction team. This role is ideal for a technically strong and commercially aware engineer who thrives in developing innovative, cost-effective, and safe design solutions for challenging ground engineering projects. You'll play a key part in developing winning tenders, creating compliant and value-driven designs, and supporting the business in securing new work. This is an excellent opportunity to work on complex infrastructure schemes, collaborating with estimators, bid managers, and design teams to deliver best-in-class engineering proposals. Key Responsibilities Lead the technical development of design solutions for bids and tenders, ensuring compliance with client specifications, design codes, and industry standards. Produce innovative and buildable geotechnical solutions that deliver added value for clients. Support estimators and pre-construction managers in developing accurate, competitive, and technically robust proposals. Review tender documents, drawings, and specifications to ensure all technical requirements are identified and fully addressed. Evaluate design and project risks, ensuring they are clearly communicated and appropriately mitigated. Collaborate with operations teams to ensure practical, efficient, and safe design solutions that align with delivery methods and schedules. Conduct design reviews, risk assessments, and quality checks on team outputs. Stay abreast of industry developments, innovations, and best practices within geotechnical engineering. Build strong relationships with clients, JV partners, and supply chain members throughout the tender process. Support knowledge sharing and mentoring of junior engineers within the team. Contribute to tender presentations and technical clarifications with clients and stakeholders. Prepare and communicate design intent and philosophy for successful handover to delivery teams post-award. Carry out site visits and technical audits to ensure design compliance and support operational excellence. About You To succeed in this role, you'll bring strong technical acumen, commercial awareness, and a proactive mindset. You'll have a proven ability to work effectively across disciplines, ensuring innovative yet practical engineering outcomes. Essential qualifications and experience: Degree in Civil Engineering or equivalent experience in ground engineering and piling design. Minimum 5 years of experience in the geotechnical or piling industry. Chartered or working towards Chartered status with ICE or similar professional body. Valid CSCS card. Proven experience designing geotechnical foundations, including load-bearing piles and retaining walls. Proficiency in geotechnical design software such as WALLAP and OASYS; experience with Repute and Plaxis is advantageous. Strong communication and presentation skills, with the ability to influence stakeholders and clients. Ability to manage multiple tenders simultaneously and meet tight deadlines. Collaborative approach and commitment to mentoring junior engineers. Demonstrates drive, adaptability, and a customer-focused mindset.
15/12/2025
Full time
Overview We are seeking an experienced Senior Geotechnical Design Engineer to join a high-performing pre-construction team. This role is ideal for a technically strong and commercially aware engineer who thrives in developing innovative, cost-effective, and safe design solutions for challenging ground engineering projects. You'll play a key part in developing winning tenders, creating compliant and value-driven designs, and supporting the business in securing new work. This is an excellent opportunity to work on complex infrastructure schemes, collaborating with estimators, bid managers, and design teams to deliver best-in-class engineering proposals. Key Responsibilities Lead the technical development of design solutions for bids and tenders, ensuring compliance with client specifications, design codes, and industry standards. Produce innovative and buildable geotechnical solutions that deliver added value for clients. Support estimators and pre-construction managers in developing accurate, competitive, and technically robust proposals. Review tender documents, drawings, and specifications to ensure all technical requirements are identified and fully addressed. Evaluate design and project risks, ensuring they are clearly communicated and appropriately mitigated. Collaborate with operations teams to ensure practical, efficient, and safe design solutions that align with delivery methods and schedules. Conduct design reviews, risk assessments, and quality checks on team outputs. Stay abreast of industry developments, innovations, and best practices within geotechnical engineering. Build strong relationships with clients, JV partners, and supply chain members throughout the tender process. Support knowledge sharing and mentoring of junior engineers within the team. Contribute to tender presentations and technical clarifications with clients and stakeholders. Prepare and communicate design intent and philosophy for successful handover to delivery teams post-award. Carry out site visits and technical audits to ensure design compliance and support operational excellence. About You To succeed in this role, you'll bring strong technical acumen, commercial awareness, and a proactive mindset. You'll have a proven ability to work effectively across disciplines, ensuring innovative yet practical engineering outcomes. Essential qualifications and experience: Degree in Civil Engineering or equivalent experience in ground engineering and piling design. Minimum 5 years of experience in the geotechnical or piling industry. Chartered or working towards Chartered status with ICE or similar professional body. Valid CSCS card. Proven experience designing geotechnical foundations, including load-bearing piles and retaining walls. Proficiency in geotechnical design software such as WALLAP and OASYS; experience with Repute and Plaxis is advantageous. Strong communication and presentation skills, with the ability to influence stakeholders and clients. Ability to manage multiple tenders simultaneously and meet tight deadlines. Collaborative approach and commitment to mentoring junior engineers. Demonstrates drive, adaptability, and a customer-focused mindset.
Shaping the Future of Government Shared Services. DWP is seeking an Information Management Officer to play a pivotal role in the Synergy Programme - one of the most significant transformations in Civil Service shared services in decades. The Synergy Programme is a major cross-departmental initiative aimed at transforming shared services across the Civil Service. It brings together the Ministry of Justice, Department for Work and Pensions, Department for the Environment, Food and Rural Affairs, and the Home Office. Hosted by the Department for Work and Pensions, the programme will shape procurement and service delivery for the next 15 years, impacting over 230,000 Civil Servants. What will you be doing? This is a key role where you'll help manage and govern programme information, ensuring compliance with legal and regulatory standards. Day-to-day, you'll review and improve information handling processes, lead audits, produce reports for senior leaders, and keep systems like SharePoint running effectively. You'll also support knowledge management, deliver training, and act as the go-to contact for information management queries. We're counting on you to lead on compliance, including Freedom of Information and Data Protection, and to steer any legal discovery work during the programme lifecycle. This is an opportunity to make a real impact by shaping services that Civil Servants will rely on for years to come. We're looking for someone with experience in information governance within large, regulated organisations, strong stakeholder management skills, and the ability to turn complex data into actionable insights. You'll need good attention to detail and skills in project management are important. If you're passionate about driving change and improving how the Civil Service works, we'd love to hear from you. Essential Criteria: Information governance, compliance and management - Demonstrable knowledge of information rights operations and of information management policies within a large organisation in a regulated sector. Stakeholder management - Experience of building strong and robust relationships with varied, complex, and challenging stakeholders Analytical thinker - Ability to assimilate large data sets to produce actionable insight and reports for senior stakeholders Project Management - Able to work independently to plan and deliver a range of complex tasks and actions Attention to detail - You will be able to carry out tasks thoroughly and with accuracy Qualifications/Accreditations: Candidates must be (or willing to become) a member of the government Knowledge and Information Management (KIM) profession to be considered for this opportunity Details. Wages. Perks. Location: You'll join us in our offices based in Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne, Pontypridd, Sheffield. Whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.Interview: a single stage interview online. CLICK APPLY for more information and to start your application. JBRP1_UKTJ
15/12/2025
Full time
Shaping the Future of Government Shared Services. DWP is seeking an Information Management Officer to play a pivotal role in the Synergy Programme - one of the most significant transformations in Civil Service shared services in decades. The Synergy Programme is a major cross-departmental initiative aimed at transforming shared services across the Civil Service. It brings together the Ministry of Justice, Department for Work and Pensions, Department for the Environment, Food and Rural Affairs, and the Home Office. Hosted by the Department for Work and Pensions, the programme will shape procurement and service delivery for the next 15 years, impacting over 230,000 Civil Servants. What will you be doing? This is a key role where you'll help manage and govern programme information, ensuring compliance with legal and regulatory standards. Day-to-day, you'll review and improve information handling processes, lead audits, produce reports for senior leaders, and keep systems like SharePoint running effectively. You'll also support knowledge management, deliver training, and act as the go-to contact for information management queries. We're counting on you to lead on compliance, including Freedom of Information and Data Protection, and to steer any legal discovery work during the programme lifecycle. This is an opportunity to make a real impact by shaping services that Civil Servants will rely on for years to come. We're looking for someone with experience in information governance within large, regulated organisations, strong stakeholder management skills, and the ability to turn complex data into actionable insights. You'll need good attention to detail and skills in project management are important. If you're passionate about driving change and improving how the Civil Service works, we'd love to hear from you. Essential Criteria: Information governance, compliance and management - Demonstrable knowledge of information rights operations and of information management policies within a large organisation in a regulated sector. Stakeholder management - Experience of building strong and robust relationships with varied, complex, and challenging stakeholders Analytical thinker - Ability to assimilate large data sets to produce actionable insight and reports for senior stakeholders Project Management - Able to work independently to plan and deliver a range of complex tasks and actions Attention to detail - You will be able to carry out tasks thoroughly and with accuracy Qualifications/Accreditations: Candidates must be (or willing to become) a member of the government Knowledge and Information Management (KIM) profession to be considered for this opportunity Details. Wages. Perks. Location: You'll join us in our offices based in Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne, Pontypridd, Sheffield. Whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £68,205. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.Interview: a single stage interview online. CLICK APPLY for more information and to start your application. JBRP1_UKTJ
Technical Operations Analyst Preston / Remote (onsite when needed) 12 months initially £41.94ph inside IR35 / Umbrella Working as part of a team safeguarding against cyber threats by developing and enhancing the Technical Operations capability across People, Process, and Technology, ensuring an efficient approach to all Cyber Operations. Proactively protecting the client through continual automation and testing of security controls. Continuously working toward organisational, departmental, and individual objectives and upholding security standards and principles. Providing assurance to the Head of Cyber Operations and Technical Operations Manager that the SOC is operating efficiently through the use of orchestration and automation. Core Duties Typical duties include (but are not limited to): Identification of process that can be automated to make the SOC more effective. Responsible for the overall delivery of the Technical Operations function by providing support to other members of the team to protect the client's systems against cyber threats. Lead in the identification and the creation, maintenance and troubleshooting of SOAR playbooks, automations and enrichments. Apply critical thinking to solve unique problems in the information security space. Enhancing the processes around interacting with large datasets to construct actionable information to enhance the detection of suspicious activity within the business. On boarding new data sources to increase the visibility of security event information across multiple technologies. Creating security use cases to enable the wider SOC to respond to a wider array of threats. Identify where automation can assist the Incident Response team when investigating suspicious activity. Creation of analytic content to enable quantifiable metrics on SOC performance. Additional Accountabilities Able to lead a small Data project or support a larger project Work as a fully contributory member of the Cyber Security Team with the ability to delivery with limited guidance from the Line Manager. Expected to provide technical support to team members and provide support to individuals within specialist areas. Guides others in application of IM&T and Cyber processes. Manage own development including participating in on the job training and attending training programmes as appropriate. Provide support to others development, including the development of people within specialist areas. Responsible for training members of the team, monitoring their quality of work and contributing to pay decisions Knowledge, Skills and Qualifications A strong technical background with a detailed knowledge of cyber security, computer networks and operating systems. Broad and detailed experience of technologies including but not limited to firewalls, IDS/IPS, Active Directory, endpoint protection, Windows Server, Linux, TCP/IP, Networks, Cloud, CDNs and Vulnerability Management. Analytical background, comfortable analysing and interpreting large and complex data sets and articulating the story behind any observations along with providing conclusions and recommendations. Detailed knowledge of the current threat landscape, the TTPs frequently employed in those attacks and how we can investigate and mitigate these. Knowledge and demonstrable experience of the MITRE ATT&CK framework. Good knowledge of enterprise computing technologies. Skills Understanding of enterprise networking and computing Knowledge of Python 3 programming language Demonstrable experience in using SOAR tooling and its application Application of data science against large datasets involving unstructured data and designing data models Knowledge of using SIEM platforms to identify suspected security events and creating content to enhance the platform Knowledge of custom API's to leverage the SOAR's functionality Ability to communicate to other stakeholders across the business Technical documentation creation Mentoring junior members of the team The ability to obtain UK Government security clearance to SC Relevant industry and vendor qualifications such as CISSP, CISM, CompTIA security+ Cyber security framework knowledge such as MITRE ATT&CK Organisational, departmental, and individual objectives and upholding security standards and principles. Providing assurance to the Head of Cyber Operations and Technical Operations Manager that the SOC is operating efficiently through the use of orchestration and automation. JBRP1_UKTJ
13/12/2025
Full time
Technical Operations Analyst Preston / Remote (onsite when needed) 12 months initially £41.94ph inside IR35 / Umbrella Working as part of a team safeguarding against cyber threats by developing and enhancing the Technical Operations capability across People, Process, and Technology, ensuring an efficient approach to all Cyber Operations. Proactively protecting the client through continual automation and testing of security controls. Continuously working toward organisational, departmental, and individual objectives and upholding security standards and principles. Providing assurance to the Head of Cyber Operations and Technical Operations Manager that the SOC is operating efficiently through the use of orchestration and automation. Core Duties Typical duties include (but are not limited to): Identification of process that can be automated to make the SOC more effective. Responsible for the overall delivery of the Technical Operations function by providing support to other members of the team to protect the client's systems against cyber threats. Lead in the identification and the creation, maintenance and troubleshooting of SOAR playbooks, automations and enrichments. Apply critical thinking to solve unique problems in the information security space. Enhancing the processes around interacting with large datasets to construct actionable information to enhance the detection of suspicious activity within the business. On boarding new data sources to increase the visibility of security event information across multiple technologies. Creating security use cases to enable the wider SOC to respond to a wider array of threats. Identify where automation can assist the Incident Response team when investigating suspicious activity. Creation of analytic content to enable quantifiable metrics on SOC performance. Additional Accountabilities Able to lead a small Data project or support a larger project Work as a fully contributory member of the Cyber Security Team with the ability to delivery with limited guidance from the Line Manager. Expected to provide technical support to team members and provide support to individuals within specialist areas. Guides others in application of IM&T and Cyber processes. Manage own development including participating in on the job training and attending training programmes as appropriate. Provide support to others development, including the development of people within specialist areas. Responsible for training members of the team, monitoring their quality of work and contributing to pay decisions Knowledge, Skills and Qualifications A strong technical background with a detailed knowledge of cyber security, computer networks and operating systems. Broad and detailed experience of technologies including but not limited to firewalls, IDS/IPS, Active Directory, endpoint protection, Windows Server, Linux, TCP/IP, Networks, Cloud, CDNs and Vulnerability Management. Analytical background, comfortable analysing and interpreting large and complex data sets and articulating the story behind any observations along with providing conclusions and recommendations. Detailed knowledge of the current threat landscape, the TTPs frequently employed in those attacks and how we can investigate and mitigate these. Knowledge and demonstrable experience of the MITRE ATT&CK framework. Good knowledge of enterprise computing technologies. Skills Understanding of enterprise networking and computing Knowledge of Python 3 programming language Demonstrable experience in using SOAR tooling and its application Application of data science against large datasets involving unstructured data and designing data models Knowledge of using SIEM platforms to identify suspected security events and creating content to enhance the platform Knowledge of custom API's to leverage the SOAR's functionality Ability to communicate to other stakeholders across the business Technical documentation creation Mentoring junior members of the team The ability to obtain UK Government security clearance to SC Relevant industry and vendor qualifications such as CISSP, CISM, CompTIA security+ Cyber security framework knowledge such as MITRE ATT&CK Organisational, departmental, and individual objectives and upholding security standards and principles. Providing assurance to the Head of Cyber Operations and Technical Operations Manager that the SOC is operating efficiently through the use of orchestration and automation. JBRP1_UKTJ
Senior C&I Engineer Abingdon Rd, Culham, UK Full-time Salary: £56,596 (inclusive of Specialist Allowance) + excellent benefits, including outstanding pension Division: Plasma Science and Fusion Operations Site Location: UKAEA Culham, Oxfordshire Confirmed Grade: Level 5 Department: Tokamak Systems Company Description By 2050, the planet could be using twice as much electricity compared to today. Are you interested in contributing and helping to shape the future of the worlds energy? If so, read on. Fusion, the process that powers the Sun and Stars, is one of the most promising options for generating the cleaner, carbon-free energy that our world badly needs. UKAEA leads the way in realising fusion energy, partnering with industry and research for ground-breaking advancements. Our goal is to bring fusion electricity to the grid, supported by tomorrow's power stations. In pursuit of our mission, UKAEA embraces core values: Innovative, Committed, Trusted, and Collaborative. As an employee of UKAEA, you will benefit from: - Outstandingdefined benefit pension scheme, details of which can be found at the end of this advert. - Corporatebonus scheme up to 7%and aRelocationallowance (if eligible). -Flexible working options, including family-friendly policies and the right to request flexible working from the start of your employment. -Employee Assistance Programmeand trained Mental Health First Aiders. -Generous annual leave allowance, starting with 25 days, plus 3 days Christmas closure and 2.5 privilege days, in addition to UK bank holidays. - Wide range ofcareer development opportunities. - A vibrantculturecommitted to equality and being fullyinclusive. What to expect in our recruitment process: For a step-by-step overview of how we hire from application to offer, please see our Recruitment Process page on our website. Job Description The salary for this role is £56,596 (inclusive of a Specialist Allowance). Onsite working is expected for 5 days each week, however, we actively support requests for flexible working. This role can be based at any of the following sites: Culham, Oxfordshire. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including the Disclosure & Barring Service (DBS) checks for criminal convictions and possibly a search of open source data. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to the future of fusion energy. As Senior C&I Engineer, you will play a pivotal role in the Machine Control and Protection Team, which is responsible for providing electrical, electronics & control, and instrumentation engineering support to machine operations and diagnostics systems. These systems include MAST Upgrade (MAST-U) machine control, real-time & hardwired protection and Personal Access Safety System (PASS). In addition, the team supports any engineering requirement for Diagnostic and Enhancement projects within MAST-U. The post holder will troubleshoot, design, and deliver high-level electrical systems to optimise and maintain MAST-U operations. The post holder will be responsible for the maintenance and upgrade of critical operational systems and lead activities within MAST-U Integrated Commissioning & Restart. - Plan/implement Schneider PLC & iFIX SCADA software/hardware changes, manage configuration control, and ensure all changes are agreed and captured. - Deliver safely and cost-effectively; act as RO/SME for protection subsystems (maintenance schedules, fault support); close out ATO/safe-working actions and coordinate with Beam Control, Diagnostics, Plasma & Z-control, and Power Supplies for safe/efficient ops. - Help define/control-system strategy and spares/stock; review/analyse performance with weekly reporting; act as Project Engineer/Manager for procedures, plant docs, and RAMS; manage suppliers and costs within budget. - Lead multi-disciplinary teams (staff, contractors, apprentices) and work towards appointment as MEiC (MAST-U Engineer in Charge) during operations/engineering periods. Qualifications Essential Requirements: - Degree in Electrical/C&I Engineering or equivalent, or qualified by experience. - Must be proficient in programming PLCs. - Must demonstrate a high level of experience in design, installation, and testing of C&I systems hardware. Desirable experience: - Experience with Visual Basic or similar programming languages. - Computer networking literacy. - Understanding of programmable control systems standard IEC 61131. - Understanding of Functional Safety standards IEC 61508 and IEC 62061. - Experience with cable management software. - Experience with cable and circuit protection sizing. Additional Information For a full list of benefits and to apply, select the apply button to be taken through to the UKAEA careers pages. UKAEA's mission is clean energy for all, and we welcome talented people from all backgrounds who want to help us achieve our mission. We are under-represented from some groups and so want to encourage applications in particular from women in STEM, people from Black British Caribbean and African backgrounds and from Pakistani and Bangladeshi British backgrounds. Our Executive team, supported by our 'Head of Equality, Diversity and Inclusion' (EDI) and Wellbeing, and our EDI Networks actively promote inclusion and take steps to increase diversity within our organisation. We reinforce best practices in recruitment and selection and evaluate approaches to remove barriers to success. UK Atomic Energy Authority is committed to being accessible. Please email our team if you have any questions or require help or adjustments to compete on a fair basis, for example, changes to the way we interview or share information. Please note that vacancies are generally advertised for 4 weeks, but may close earlier if we receive a large number of applications. JBRP1_UKTJ
13/12/2025
Full time
Senior C&I Engineer Abingdon Rd, Culham, UK Full-time Salary: £56,596 (inclusive of Specialist Allowance) + excellent benefits, including outstanding pension Division: Plasma Science and Fusion Operations Site Location: UKAEA Culham, Oxfordshire Confirmed Grade: Level 5 Department: Tokamak Systems Company Description By 2050, the planet could be using twice as much electricity compared to today. Are you interested in contributing and helping to shape the future of the worlds energy? If so, read on. Fusion, the process that powers the Sun and Stars, is one of the most promising options for generating the cleaner, carbon-free energy that our world badly needs. UKAEA leads the way in realising fusion energy, partnering with industry and research for ground-breaking advancements. Our goal is to bring fusion electricity to the grid, supported by tomorrow's power stations. In pursuit of our mission, UKAEA embraces core values: Innovative, Committed, Trusted, and Collaborative. As an employee of UKAEA, you will benefit from: - Outstandingdefined benefit pension scheme, details of which can be found at the end of this advert. - Corporatebonus scheme up to 7%and aRelocationallowance (if eligible). -Flexible working options, including family-friendly policies and the right to request flexible working from the start of your employment. -Employee Assistance Programmeand trained Mental Health First Aiders. -Generous annual leave allowance, starting with 25 days, plus 3 days Christmas closure and 2.5 privilege days, in addition to UK bank holidays. - Wide range ofcareer development opportunities. - A vibrantculturecommitted to equality and being fullyinclusive. What to expect in our recruitment process: For a step-by-step overview of how we hire from application to offer, please see our Recruitment Process page on our website. Job Description The salary for this role is £56,596 (inclusive of a Specialist Allowance). Onsite working is expected for 5 days each week, however, we actively support requests for flexible working. This role can be based at any of the following sites: Culham, Oxfordshire. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including the Disclosure & Barring Service (DBS) checks for criminal convictions and possibly a search of open source data. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to the future of fusion energy. As Senior C&I Engineer, you will play a pivotal role in the Machine Control and Protection Team, which is responsible for providing electrical, electronics & control, and instrumentation engineering support to machine operations and diagnostics systems. These systems include MAST Upgrade (MAST-U) machine control, real-time & hardwired protection and Personal Access Safety System (PASS). In addition, the team supports any engineering requirement for Diagnostic and Enhancement projects within MAST-U. The post holder will troubleshoot, design, and deliver high-level electrical systems to optimise and maintain MAST-U operations. The post holder will be responsible for the maintenance and upgrade of critical operational systems and lead activities within MAST-U Integrated Commissioning & Restart. - Plan/implement Schneider PLC & iFIX SCADA software/hardware changes, manage configuration control, and ensure all changes are agreed and captured. - Deliver safely and cost-effectively; act as RO/SME for protection subsystems (maintenance schedules, fault support); close out ATO/safe-working actions and coordinate with Beam Control, Diagnostics, Plasma & Z-control, and Power Supplies for safe/efficient ops. - Help define/control-system strategy and spares/stock; review/analyse performance with weekly reporting; act as Project Engineer/Manager for procedures, plant docs, and RAMS; manage suppliers and costs within budget. - Lead multi-disciplinary teams (staff, contractors, apprentices) and work towards appointment as MEiC (MAST-U Engineer in Charge) during operations/engineering periods. Qualifications Essential Requirements: - Degree in Electrical/C&I Engineering or equivalent, or qualified by experience. - Must be proficient in programming PLCs. - Must demonstrate a high level of experience in design, installation, and testing of C&I systems hardware. Desirable experience: - Experience with Visual Basic or similar programming languages. - Computer networking literacy. - Understanding of programmable control systems standard IEC 61131. - Understanding of Functional Safety standards IEC 61508 and IEC 62061. - Experience with cable management software. - Experience with cable and circuit protection sizing. Additional Information For a full list of benefits and to apply, select the apply button to be taken through to the UKAEA careers pages. UKAEA's mission is clean energy for all, and we welcome talented people from all backgrounds who want to help us achieve our mission. We are under-represented from some groups and so want to encourage applications in particular from women in STEM, people from Black British Caribbean and African backgrounds and from Pakistani and Bangladeshi British backgrounds. Our Executive team, supported by our 'Head of Equality, Diversity and Inclusion' (EDI) and Wellbeing, and our EDI Networks actively promote inclusion and take steps to increase diversity within our organisation. We reinforce best practices in recruitment and selection and evaluate approaches to remove barriers to success. UK Atomic Energy Authority is committed to being accessible. Please email our team if you have any questions or require help or adjustments to compete on a fair basis, for example, changes to the way we interview or share information. Please note that vacancies are generally advertised for 4 weeks, but may close earlier if we receive a large number of applications. JBRP1_UKTJ
Our top telecoms client is looking for a Digital Sales Partnership Manager to join their team on a 6 month contract basis in Keele Our Client has a requirement for a Digital Sales Partnership Manager, who will be required to work on a contract basis in Keele. Role Purpose: We are rapidly growing Internet Service Provider seeking to establish Digital Comparison Sites and affiliate partnerships as a core new route to market. The Digital Sales Partnerships Manager will be responsible for building this channel from the ground up; identifying, recruiting, and managing high-value partners who can drive significant broadband sales volume for the business. This role requires a commercially minded partnerships specialist who can secure advantageous trading terms, ensure we consistently ranks highly across partner platforms, with the ability to oversee the operational and technical processes that delivers high levels of customer acquisition. Success in this role will directly influence our ability to achieve ambitious 2026 sales targets, with the DCS/affiliate channel which is expected to become a major contributor to overall net adds. The position demands an individual with strong industry knowledge, a well-developed network, proven negotiation capability, and the presence and credibility to work with senior decision-makers across partner organisations. It is a hands-on, results-driven role designed for someone who can both shape strategy and execute at pace. Job Role Responsibilities: Partner Acquisition & Channel Development • Source and evaluate new affiliate and digital comparison partners aligned with our strategic and commercial objectives. • Establish the Digital Comparison Site route-to-market as a major sales channel for us. • Lead onboarding of partner organisations, ensuring smooth operational and technical set-up. Commercial Negotiation & Contract Management • Negotiate and secure trading agreements, including favourable commercial terms, SLAs, and performance expectations. • Ensure agreements maximise return on investment and contribute to aggressive sales targets. Channel Performance Management • Ensure we achieve high rankings and visibility across partner platforms daily. • Manage propositions, pricing, offers, and messaging in conjunction with Marketing and Sales teams. • Oversee the end-to-end sales commissions process internally and with partners. • Deliver regular performance reporting, insight generation, and forecasting. Operational & Technical Process Oversight • Work with internal teams (Marketing, BI, Sales Operations, IT & Finance), to deliver technical and administrative processes that are fully aligned. • Resolve operational blockers swiftly to maintain partner confidence and channel performance. Internal & External Stakeholder Management • Build and maintain strong relationships with partner account managers and commercial teams. • Act as the primary internal escalation point for partner-related issues. • Collaborate with internal departments to ensure proposition and operational alignment. Continuous Improvement & Market Insight • Monitor competitor activity across affiliate and comparison site channels. • Identify opportunities to optimise conversion, ranking, visibility, and operational efficiency. • Recommend channel improvements based on insight, analytics, and partner feedback. Experience / Skills / Knowledge / Qualifications: Degree or equivalent experience Industry-specific accreditations (commercial, partnerships, digital marketing) Proven experience in digital partnerships, affiliate management, or comparison site channels. Strong commercial negotiation experience. Experience managing performance-driven digital sales channels. Telecoms or utilities industry experience. Strong existing industry network. Experience scaling a new sales channel from inception. Experience in GTM strategy within a digital environment. Benefits: Competetitive day rate Hybrid working Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for a Digital Sales Partnership Manager Role looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
12/12/2025
Contractor
Our top telecoms client is looking for a Digital Sales Partnership Manager to join their team on a 6 month contract basis in Keele Our Client has a requirement for a Digital Sales Partnership Manager, who will be required to work on a contract basis in Keele. Role Purpose: We are rapidly growing Internet Service Provider seeking to establish Digital Comparison Sites and affiliate partnerships as a core new route to market. The Digital Sales Partnerships Manager will be responsible for building this channel from the ground up; identifying, recruiting, and managing high-value partners who can drive significant broadband sales volume for the business. This role requires a commercially minded partnerships specialist who can secure advantageous trading terms, ensure we consistently ranks highly across partner platforms, with the ability to oversee the operational and technical processes that delivers high levels of customer acquisition. Success in this role will directly influence our ability to achieve ambitious 2026 sales targets, with the DCS/affiliate channel which is expected to become a major contributor to overall net adds. The position demands an individual with strong industry knowledge, a well-developed network, proven negotiation capability, and the presence and credibility to work with senior decision-makers across partner organisations. It is a hands-on, results-driven role designed for someone who can both shape strategy and execute at pace. Job Role Responsibilities: Partner Acquisition & Channel Development • Source and evaluate new affiliate and digital comparison partners aligned with our strategic and commercial objectives. • Establish the Digital Comparison Site route-to-market as a major sales channel for us. • Lead onboarding of partner organisations, ensuring smooth operational and technical set-up. Commercial Negotiation & Contract Management • Negotiate and secure trading agreements, including favourable commercial terms, SLAs, and performance expectations. • Ensure agreements maximise return on investment and contribute to aggressive sales targets. Channel Performance Management • Ensure we achieve high rankings and visibility across partner platforms daily. • Manage propositions, pricing, offers, and messaging in conjunction with Marketing and Sales teams. • Oversee the end-to-end sales commissions process internally and with partners. • Deliver regular performance reporting, insight generation, and forecasting. Operational & Technical Process Oversight • Work with internal teams (Marketing, BI, Sales Operations, IT & Finance), to deliver technical and administrative processes that are fully aligned. • Resolve operational blockers swiftly to maintain partner confidence and channel performance. Internal & External Stakeholder Management • Build and maintain strong relationships with partner account managers and commercial teams. • Act as the primary internal escalation point for partner-related issues. • Collaborate with internal departments to ensure proposition and operational alignment. Continuous Improvement & Market Insight • Monitor competitor activity across affiliate and comparison site channels. • Identify opportunities to optimise conversion, ranking, visibility, and operational efficiency. • Recommend channel improvements based on insight, analytics, and partner feedback. Experience / Skills / Knowledge / Qualifications: Degree or equivalent experience Industry-specific accreditations (commercial, partnerships, digital marketing) Proven experience in digital partnerships, affiliate management, or comparison site channels. Strong commercial negotiation experience. Experience managing performance-driven digital sales channels. Telecoms or utilities industry experience. Strong existing industry network. Experience scaling a new sales channel from inception. Experience in GTM strategy within a digital environment. Benefits: Competetitive day rate Hybrid working Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for a Digital Sales Partnership Manager Role looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Senior Systems Administrator/ 3rd Line Support, M365, Hyper V Location: Bristol Contract Type: 12 Months 550/day Max Inside IR35 Clearance: SC Cleared About the Role We are seeking an experienced Senior Systems Administrator to join the Technical Operations team. This role is critical in supporting, developing, and maintaining our technical systems and platforms, ensuring resilience, security, and performance across servers, storage, networks, and cloud technologies. You will provide 3rd Line Support , lead technical improvements, and design solutions that meet complex business needs. This position also involves maintaining governance, change management, backup/restore processes, and security compliance in collaboration with other technical teams. Key Responsibilities Administer and support technical environments including MS Hyper-V , Windows Server 2016/2019+ , NetApp , MS Exchange/Office 365 hybrid mail , and enterprise components (Active Directory, SCCM, DHCP, Failover Cluster Manager). Design, configure, and deploy Server, Storage, and Networking solutions to meet business requirements. Provide expert administration and support for Cloud platforms (Microsoft Azure, AWS, Google Cloud). Analyse complex business requirements and deliver secure, resilient, and scalable solutions. Troubleshoot and resolve high-risk technical issues, coordinating with internal teams and external vendors. Ensure operational health of systems: security, availability, performance, and reliability. Maintain detailed documentation, dashboards, and reports on system performance, resource consumption, and license usage. Uphold governance standards for change management , audit , and security configuration . Essential Skills & Experience Proven experience in 3rd Line Support and enterprise-level system administration. Strong knowledge of Microsoft technologies (Windows Server, Hyper-V, Active Directory, SCCM). Hands-on experience with Cloud platforms (Azure, AWS, Google Cloud). Expertise in storage technologies (NetApp) and hybrid mail environments. Familiarity with ITIL processes and security best practices. Ability to analyse complex problems and deliver proactive, long-term solutions. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
12/12/2025
Contractor
Senior Systems Administrator/ 3rd Line Support, M365, Hyper V Location: Bristol Contract Type: 12 Months 550/day Max Inside IR35 Clearance: SC Cleared About the Role We are seeking an experienced Senior Systems Administrator to join the Technical Operations team. This role is critical in supporting, developing, and maintaining our technical systems and platforms, ensuring resilience, security, and performance across servers, storage, networks, and cloud technologies. You will provide 3rd Line Support , lead technical improvements, and design solutions that meet complex business needs. This position also involves maintaining governance, change management, backup/restore processes, and security compliance in collaboration with other technical teams. Key Responsibilities Administer and support technical environments including MS Hyper-V , Windows Server 2016/2019+ , NetApp , MS Exchange/Office 365 hybrid mail , and enterprise components (Active Directory, SCCM, DHCP, Failover Cluster Manager). Design, configure, and deploy Server, Storage, and Networking solutions to meet business requirements. Provide expert administration and support for Cloud platforms (Microsoft Azure, AWS, Google Cloud). Analyse complex business requirements and deliver secure, resilient, and scalable solutions. Troubleshoot and resolve high-risk technical issues, coordinating with internal teams and external vendors. Ensure operational health of systems: security, availability, performance, and reliability. Maintain detailed documentation, dashboards, and reports on system performance, resource consumption, and license usage. Uphold governance standards for change management , audit , and security configuration . Essential Skills & Experience Proven experience in 3rd Line Support and enterprise-level system administration. Strong knowledge of Microsoft technologies (Windows Server, Hyper-V, Active Directory, SCCM). Hands-on experience with Cloud platforms (Azure, AWS, Google Cloud). Expertise in storage technologies (NetApp) and hybrid mail environments. Familiarity with ITIL processes and security best practices. Ability to analyse complex problems and deliver proactive, long-term solutions. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Job Description Job Title: Software Engineer - Submarines Working Pattern: Full time (Days) Working location: Derby (Onsite) We have an exciting opportunity for a Software Engineer to help develop tools that support the design and manufacture of nuclear powerplants for the Royal Navy. You will build in-house web applications that help scientists and engineers work more efficiently and make better decisions. In this role, you will specify, design, test, and validate software components, and deliver high-quality code and documentation on time. You will break down designs, create tests, and ensure the software meets all requirements Our backend uses Python with scientific libraries (NumPy, SciPy, Polars), and our frontend uses React. Experience with these is helpful but not required. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer: We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. What you will be doing: With this exciting opportunity you will get a chance to be involved with the following: Developing web applications for the upload, processing, and visualisation of complex manufacturing datasets. Aggregating data to aid product manufacture, helping to reduce risk, time and cost in our products. Modernising our processes and methods, acting as an ambassador for software and digital methods. As a senior software engineer you will seek to mentor and upskill junior colleagues, through maintaining technical development, guiding process compliance, and supporting wellbeing. Who we're looking for: At Rolls-Royce we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles. To be successful in this role you will need to meet the following criteria: Demonstrable long-term experience of software development in a commercial environment. Preferably in fields with a focus on compliance (Financial services, medical, engineering, etc). A numerate, degree level, education (Computer Science, Mathematics, Physics, Engineering) or equivalent experience. Committed to developing high quality code that is interpretable, documented and tested. Taking responsibility to steer the governance and continuous improvement of these processes. With the support of the product owner, you will be keen to work with a range of customers from operations and engineering to elicit requirements and translate them to traceable code. Designing and architecting solutions for long term stability and maintainability. Have a delivery focussed mindset, able to make decisions that make best compromises between complexity and shipping value. This includes at the tech stack level. Experience of automation in the context of software development and deployment lifecycle. Demonstrable leadership attributes. This need not be a direct team leader or managerial role, but the behaviours and values commensurate with a senior position Have interests in topics beyond the typical scope of web application development, we are particularly keen to hear from applicants with interests in statistics, optimisation, and mathematics (Desirable). Experience of working during change or transformation. Building relationship within complex organisations and using this to influence outcomes (Desirable). We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy at Our people Rolls-Royce To work for Rolls-Royce Submarines, you need to hold a Security Check (SC) clearance without any caveats to that clearance. Rolls-Royce will support the application for Security Clearance if you don't currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets, you must hold a UK nationality. Any dual nationals will require additional scrutiny and background checks prior to commencing work with RRSL. Closing date: 16/01/2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Software Systems Posting Date 10 Dec 2025; 00:12 Posting End Date 16 Jan 2026PandoLogic.
12/12/2025
Full time
Job Description Job Title: Software Engineer - Submarines Working Pattern: Full time (Days) Working location: Derby (Onsite) We have an exciting opportunity for a Software Engineer to help develop tools that support the design and manufacture of nuclear powerplants for the Royal Navy. You will build in-house web applications that help scientists and engineers work more efficiently and make better decisions. In this role, you will specify, design, test, and validate software components, and deliver high-quality code and documentation on time. You will break down designs, create tests, and ensure the software meets all requirements Our backend uses Python with scientific libraries (NumPy, SciPy, Polars), and our frontend uses React. Experience with these is helpful but not required. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer: We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. What you will be doing: With this exciting opportunity you will get a chance to be involved with the following: Developing web applications for the upload, processing, and visualisation of complex manufacturing datasets. Aggregating data to aid product manufacture, helping to reduce risk, time and cost in our products. Modernising our processes and methods, acting as an ambassador for software and digital methods. As a senior software engineer you will seek to mentor and upskill junior colleagues, through maintaining technical development, guiding process compliance, and supporting wellbeing. Who we're looking for: At Rolls-Royce we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles. To be successful in this role you will need to meet the following criteria: Demonstrable long-term experience of software development in a commercial environment. Preferably in fields with a focus on compliance (Financial services, medical, engineering, etc). A numerate, degree level, education (Computer Science, Mathematics, Physics, Engineering) or equivalent experience. Committed to developing high quality code that is interpretable, documented and tested. Taking responsibility to steer the governance and continuous improvement of these processes. With the support of the product owner, you will be keen to work with a range of customers from operations and engineering to elicit requirements and translate them to traceable code. Designing and architecting solutions for long term stability and maintainability. Have a delivery focussed mindset, able to make decisions that make best compromises between complexity and shipping value. This includes at the tech stack level. Experience of automation in the context of software development and deployment lifecycle. Demonstrable leadership attributes. This need not be a direct team leader or managerial role, but the behaviours and values commensurate with a senior position Have interests in topics beyond the typical scope of web application development, we are particularly keen to hear from applicants with interests in statistics, optimisation, and mathematics (Desirable). Experience of working during change or transformation. Building relationship within complex organisations and using this to influence outcomes (Desirable). We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy at Our people Rolls-Royce To work for Rolls-Royce Submarines, you need to hold a Security Check (SC) clearance without any caveats to that clearance. Rolls-Royce will support the application for Security Clearance if you don't currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets, you must hold a UK nationality. Any dual nationals will require additional scrutiny and background checks prior to commencing work with RRSL. Closing date: 16/01/2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Software Systems Posting Date 10 Dec 2025; 00:12 Posting End Date 16 Jan 2026PandoLogic.
Job Title: Service Operations Manager Location: Sheffield Salary: £40,000 to £50,000 depending on experience Contract: Full-time, permanent Hours: Monday to Friday If you enjoy running the day to day operation of an IT service function and keeping things moving in a busy MSP environment, this could be a great fit. We are supporting a growing managed services provider in Sheffield who are looking for a Service Operations Manager to take ownership of how their service function performs. You'll be the person who keeps the service desk working effectively, ensures operational standards are met, and acts as a steady point of contact for both the team and customers. This is a hands-on operational role, not a distant management position. You'll be involved in the detail day to day, while also improving how the service runs, guiding the team, and supporting escalations. If you like the mix of overseeing people, process and customer experience, this will suit you. What you'll be doing Operational leadership: Overseeing the daily running of the service desk and wider service operation. Making sure SLAs, KPIs and quality standards are consistently met. Coordinating workload, prioritising tickets and ensuring efficient workflow. Reviewing processes and implementing improvements to enhance service delivery. Monitoring trends, identifying recurring issues and recommending fixes. Supporting colleagues across technical teams, projects and management. Team leadership: Managing service desk staff including holidays, absence, timesheets and performance. Holding regular one to ones and development conversations. Coaching engineers on technical approach, communication and customer handling. Supporting recruitment and helping new team members settle into the role. Creating a positive team culture built on support, communication and accountability. Customer experience and escalation handling: Acting as the escalation point for service issues that need management involvement. Keeping customers informed, reassured and updated during major incidents. Making sure customers receive a consistent, high quality service. Maintaining calm and clarity when dealing with time sensitive issues. What we're looking for: Experience in an MSP or IT managed services environment. Strong understanding of how a service desk operates day to day. Proven ability to lead people, manage performance and drive improvement. Comfortable owning SLAs, KPIs and service reporting. Able to analyse operational data and make informed decisions. Confident communicating with customers at all levels. Calm under pressure with a structured, organised approach. Someone who enjoys accountability and taking ownership of outcomes. You do not need to know everything technically, but you must understand how technical teams work, how to keep service flowing and how to support customers and engineers effectively. What's in it for you: Salary between £40,000 and £50,000 depending on experience. Full-time, permanent role with long-term stability. Strong investment in personal development and training. Support from senior leadership and the wider technical teams. A collaborative working environment where your input will influence how the service operates. Free parking and modern office facilities. Regular team meetings and social events. How to apply If this sounds like the right next step in your career, we would love to hear from you. Apply with your CV or get in touch for a confidential chat. We respond to all applicants. If you are shortlisted, we will contact you before sharing your details with the client. Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy. We are an Equal Opportunities Employer. Service Operations Manager, Service Delivery Manager, MSP Operations, IT Service Manager, Service Desk Manager, ITIL, SLA Management, Escalation Manager, Sheffield IT Jobs, MSP Careers Yorkshire
12/12/2025
Full time
Job Title: Service Operations Manager Location: Sheffield Salary: £40,000 to £50,000 depending on experience Contract: Full-time, permanent Hours: Monday to Friday If you enjoy running the day to day operation of an IT service function and keeping things moving in a busy MSP environment, this could be a great fit. We are supporting a growing managed services provider in Sheffield who are looking for a Service Operations Manager to take ownership of how their service function performs. You'll be the person who keeps the service desk working effectively, ensures operational standards are met, and acts as a steady point of contact for both the team and customers. This is a hands-on operational role, not a distant management position. You'll be involved in the detail day to day, while also improving how the service runs, guiding the team, and supporting escalations. If you like the mix of overseeing people, process and customer experience, this will suit you. What you'll be doing Operational leadership: Overseeing the daily running of the service desk and wider service operation. Making sure SLAs, KPIs and quality standards are consistently met. Coordinating workload, prioritising tickets and ensuring efficient workflow. Reviewing processes and implementing improvements to enhance service delivery. Monitoring trends, identifying recurring issues and recommending fixes. Supporting colleagues across technical teams, projects and management. Team leadership: Managing service desk staff including holidays, absence, timesheets and performance. Holding regular one to ones and development conversations. Coaching engineers on technical approach, communication and customer handling. Supporting recruitment and helping new team members settle into the role. Creating a positive team culture built on support, communication and accountability. Customer experience and escalation handling: Acting as the escalation point for service issues that need management involvement. Keeping customers informed, reassured and updated during major incidents. Making sure customers receive a consistent, high quality service. Maintaining calm and clarity when dealing with time sensitive issues. What we're looking for: Experience in an MSP or IT managed services environment. Strong understanding of how a service desk operates day to day. Proven ability to lead people, manage performance and drive improvement. Comfortable owning SLAs, KPIs and service reporting. Able to analyse operational data and make informed decisions. Confident communicating with customers at all levels. Calm under pressure with a structured, organised approach. Someone who enjoys accountability and taking ownership of outcomes. You do not need to know everything technically, but you must understand how technical teams work, how to keep service flowing and how to support customers and engineers effectively. What's in it for you: Salary between £40,000 and £50,000 depending on experience. Full-time, permanent role with long-term stability. Strong investment in personal development and training. Support from senior leadership and the wider technical teams. A collaborative working environment where your input will influence how the service operates. Free parking and modern office facilities. Regular team meetings and social events. How to apply If this sounds like the right next step in your career, we would love to hear from you. Apply with your CV or get in touch for a confidential chat. We respond to all applicants. If you are shortlisted, we will contact you before sharing your details with the client. Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy. We are an Equal Opportunities Employer. Service Operations Manager, Service Delivery Manager, MSP Operations, IT Service Manager, Service Desk Manager, ITIL, SLA Management, Escalation Manager, Sheffield IT Jobs, MSP Careers Yorkshire
