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The Team + The Role Pendo's Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our London office. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute at least one reusable framework, playbook, or process that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes. Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time. Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team. Early account impact: Assess account health, risks, stakeholder relationships, and the highest priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward. Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed. Who You Are Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work. You're a builder, not a maintainer. You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work. You're AI curious - genuinely. You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut. Must-haves Passion for working with customers and building strong and impactful customer relationships 5 to 8 years of experience in a customer-facing technical role such as Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture Deep hands on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front end implementations Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization Hands on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to day work rather than light experimentation Experience mentoring or coaching more junior technical team members Nice-to-haves Experience with Pendo, digital adoption platforms, product analytics, or in app experience tooling in an enterprise environment Hands on experience with mobile app development, including Swift, Android, or React Native Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team About Pendo Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest growing startups, supported by best in class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus. Location: Pendo is a hybrid culture. In office 3 days per week in London, UK Compensation: Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Benefits: Comprehensive, top tier coverage (medical, dental, life) combined with pension match, equity, and high value lifestyle perks. EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives. Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

About the Team The Digital Customer Experience (DCX) tribe is striving to create a world class customer experience across our Mobile and Web platforms. We are in control of building this exciting future and are looking for like minded individuals to help make this a reality. We need people with strong backgrounds in digital retail to help us on this journey as we strive to define, design, build and run frictionless experiences that sets The Very Group apart from other online retailers. About the Role Working with the Lead Architect, you will be responsible for implementing the policies and standards that guide technology delivery, possessing significant experience in modern, cloud based technology standards and practices. Solution Architects are involved in designing solutions that are appropriate and fit for purpose which align to both business and technology strategies with pragmatic solutions which deliver value for our customers and stakeholders. As Solution Architect you are expected to help shape architectural design and technology roadmaps for complex applications supporting high volume, mission critical products and services. The Solution Architect must both contribute towards strategic thinking as well as ensuring that appropriate technology standards are created and adhered to - including solution designs, strategic alignment, growing technology capabilities, introducing best practice and leading technology selection. The Solution Architect must be an integral part of the Solution Architecture team, working in collaboration with the Lead Architect within a Tribe. Participation in, and contribution to, the Performance Unit and TVG wide governance processes and forums is a key element of the role. You will be experienced in actively addressing the most complicated risks, issues and dependencies including managing dependencies where ownership exists outside of the team. We need the right person to help identify innovative ways to unblock issues whilst evolving our architecture towards a defined target. Solution Architects must have hand on experience across a broad range of products and services, delivering and managing architecture change throughout the entire product life cycle. Working with the Lead Architect, they are involved in the end to end technology landscape. As a practitioner in Agile and Lean practices, you'll know how to lead complex technology delivery in a fast paced environment which is obsessed over continuously improving customer experiences. You'll work hand in hand with our Product Managers, Delivery and Technical Leads in order to influence and define a technology roadmap to meet both our commercial and technology aims. To be successful in the role, we need someone who can mediate between people and explain complex technical concepts to non technical audiences, particularly someone who is confident communicating with stakeholders at all levels. Someone who understands the evolutionary nature of technology delivery in an agile environment. As you may imagine, our stakeholder expectations are high, and we'll need you to facilitate discussions about high risk and complexity even within constrained timescales. We want to be known as the best in class for this space, so here you can speak and represent the community to large audiences inside and outside of the Very Group! The role also has a focus on promotion and leadership of the architectural vision both inside the architecture team and across the wider technology and business teams. Experience working in a Digital Customer Experience domain is preferred. You will be supporting squads as part of Digital Customer Platforms covering digital foundation services, content operations and AdTech as well as digital customer journeys across web and mobile app. About You Experience of working on large technology change programmes or projects with multiple stakeholders. Proven track record of delivery in both iterative and continuous delivery approaches. Ability to operate in a complex stakeholder and technology environment. Significant experience of building, integrating, maintaining and managing complex software architectures (both build and bought), ideally across multi cloud environments. Expert level knowledge of security, reliability, scalability, high availability and concurrency architectural patterns and their application to enterprise scale systems. Expert level solution design experience across the full technology stack, including on prem, public and hybrid cloud. Expert level experience of building, integrating and migrating service / component based architectures across modern and legacy platforms. Practical experience of successfully delivering change in a lean / agile / DevSecOps environment. Ability to lead collaboration and influence decision making with strong stakeholder and 3rd party management skills. Computer Science degree or relevant experience (preferable) Knowledge and experience of the Digital Customer Experience domain. Knowledge and experience of MACH architecture - digital experience platforms, FUSE design system, Microservices/API design. Experience of domain and event driven architecture. Knowledge of cloud platforms, ideally AWS. Experience of working with Commerce, CMS, Search and Discovery SaaS platforms such as Commercetools, Constructor and Amplience or equivalent. Some of our benefits Flexible, hybrid working model Inclusive culture and environment £6500 flexible benefits allowance to suit your needs 30 days holiday + bank holidays Udemy learning access Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site Diversity, inclusion and equal opportunities We're building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don't discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via . We'll be happy to support you. We're proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.

About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens.We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Overview: We are seeking an experienced Performance Analyst (SFIA 5) to lead performance measurement and analytics across complex digital services. This role focuses on embedding data-driven decision-making, ensuring services are designed and continuously improved based on user needs and measurable outcomes. You will operate at a strategic level, defining performance standards, advising senior stakeholders, and working across multidisciplinary teams to deliver impactful digital services at scale. Key Responsibilities: Performance Leadership & Strategic Measurement Lead and embed performance analysis across complex services or delivery areas Design and implement performance measurement frameworks, including KPIs and user-focused metrics Ensure alignment with Government Digital Service (GDS) standards and best practices Establish and maintain high-quality performance analytics standards Insight Generation & Decision Support Analyse data from multiple sources (user, service, and operational data) to generate actionable insights Translate complex data into clear narratives, dashboards, and recommendations Support teams in designing and iterating services with measurable outcomes Collaboration Across Digital Teams Work closely with Product Managers, Delivery Managers, User Researchers, Designers, and Data Scientists Provide guidance on measurement strategies and interpretation of results Support decision-making in complex and ambiguous environments Capability Building & Leadership Coach and mentor analysts, ensuring quality and consistency in outputs Contribute to and lead communities of practice within performance analytics Define and promote standards, tools, and best practices Required Skills & Experience: Extensive experience in performance analysis for digital services, ideally within large-scale or complex environments Strong expertise in designing performance measurement frameworks, KPIs, and user-focused metrics Proven ability to generate insights from multiple data sources and provide data-driven recommendations Strong stakeholder management and influencing skills, including engagement with senior leadership Excellent communication and data storytelling skills Advanced experience with analytical tools such as: SQL Web analytics platforms (eg, Google Analytics) Dashboarding tools (eg, Power BI, Looker Studio) Desirable Experience: Experience working on public sector or government digital services Experience defining performance strategies across multiple teams or programmes Experience mentoring or leading analyst teams Experience working in hybrid or distributed delivery environments Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.

We're on a mission to back the UK's small businesses like no one else Small businesses are the backbone of the economy, and we're here to help them win. We've built a platform that uses clever data to get them the funding they need in minutes, not weeks. At Funding Circle, we have the restless energy of a fintech start up with the stability of a public company. It's a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts. We're a high performing team that chooses to lift each other up. We challenge, we champion, and we have each other's backs - because we know that when we stand together, we move faster and build better. The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy Come and join a mission that matters! Read our Impact Report See our Trustpilot The role London (Hybrid) 2 days in the office Competitive Salary + Benefits You will be joining our AI and Machine Learning team, which for the past two years has been at the forefront of leveraging AI to transform our business. Our team is composed of talented platform engineers, data scientists and a Product Manager and we are now looking for AI Engineers to build the applications that our internal and external users will interact with. This is a strategic, hands on role created to embed critical full stack engineering skills directly within our AI/ML experts. Your mission is to bridge the gap between our AI systems and user facing applications. By adding your expertise, you will help make our team a more self sufficient unit, capable of moving from concept to production with greater speed and efficiency. You will spearhead the development of flagship GenAI products, across multiple business areas (Product, Underwriting, Sales, Operations) and will own the full product lifecycle, from design and development to production support and maintenance. Design, build, and maintain full stack web applications, including front end development, serverless or containerised back ends, APIs, and database storage. Employ technologies specifically suited to GenAI applications (MCP, Knowledge Bases, Agent to Agent communication, Agent Catalogues, LLM output monitoring and evaluation systems etc.) Take ownership of and accelerate the development of flagship GenAI products, like our internal "Customer Profile," to reduce time to value and iterate rapidly based on user feedback. Collaborate directly with AI/ML engineers, data scientists, product engineers and product managers in a rapid experimentation and prototyping environment. Embrace and drive a culture of full lifecycle ownership, taking responsibility for your applications' design, development, ongoing production support, maintenance, and on call duties. Help evolve our cross functional operating model, establishing robust, repeatable processes and best practices for building end to end AI applications. What we're looking for We are looking for a strong Full Stack Engineer with a passion for product and a curiosity for AI. While some professional experience in the AI/ML space is a requirement, this role is perfectly suited for a product or full stack engineer who is excited to jump fully into the AI/ML product space and build applications on the cutting edge of these new technologies. Proven expertise in building, testing, and deploying modern full stack web applications. Strong skills in front end frameworks (e.g. React), application back ends (e.g, python, serverless/containerised applications, APIs), and database storage. A product focused mindset with experience in taking applications from concept to production. Comfortable with full lifecycle ownership, including maintenance and on call responsibilities. Experience with cloud platforms and familiarity with infrastructure concepts (e.g. CI/CD, containerisation, serverless) needed to build scalable and reliable applications. Excellent ability to work effectively in a cross functional team, managing stakeholders and clearly translating complex technical ideas and user feedback into product features. Strong analytical and troubleshooting skills. Excited by the ambiguity of a new, experimental team and able to take ownership to drive initiatives forward. A strong interest in and hands on experience with AI/ML technologies, such as LLM based applications, RAG, or agent frameworks. The role will require learning and developing this area of knowledge. Knowledge of event driven systems (e.g. Kafka) is a plus. Willingness to learn is a requirement. We're building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you. Why join us? We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible first employer, we use a "best of both" approach. We'll see you in our London office to collaborate - with barista coffee and subsidised Just Eat lunches on us! Our Circler Proposition focuses on five areas: Flexibility: We provide a benefit allowance you can tailor to your own life and family. Health: This includes private medical and dental, health assessments, and access to a digital GP. Wealth: We offer life assurance, share schemes, and financial coaching. Development: You get a dedicated annual learning allowance to help you level up. Lifestyle: We have electric car and cycle to work schemes, plus season ticket loans. We also have award winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family. Ready to join a mission that matters? We'd love to chat!

The Trainee Information System (TIS) Principal Developer role presents an exciting opportunity to be part of service that is delivering positive change to our users and stakeholders. We are a multi disciplinary agile team that develops and maintains digital products and services aimed at supporting and improving Postgraduate Medical and Dental Education (PMDE) and other professions. This role is the key technical leadership role in TIS and sets the direction for software development, both to ensure our technical colleagues are well led and professionally supported, but also to ensure our solutions are robust, secure and scalable, and that they are aligned to user need. Currently, we have an establishment of 24 technical staff, of which we have 11 vacancies. You will work closely with the product managers and lead developers in TIS and with linked services, such as our recruitment service that requires strategic technical input and assurance. TIS is a national team and although we have two "hubs" in London and Manchester, you can base yourself from any of the company's England offices across the country subject to approval. You will be a technical expert with specialist knowledge and experience in software development, technical standards, and best practice, as well as an experienced manager capable of providing technical and professional leadership and working effectively with others. Responsibilities include: Significant experience in web services and solutions, ideally open source and cloud technologies. We are Java and AWS centred, with DevOps. Leading and continuously improving software development strategy which underpins our approach to software development and support within TIS and associated services. Responsible for technical staff. Setting up effective line management and professional support and ensuring we have the right mix of capability and capacity to meet priorities. Staying up to date with best practice and profession based standards and techniques, including developing and improving practices within the teams to enable delivery. Working with lead developers and others to ensure the product/service teams have the skills, personalities, and seniority to support delivery for users and stakeholders. Identify links to enhance collaboration and opportunities within and outside the team. Advocating for user centred design and agile adoption that enhances the delivery of high quality digital products and services that meet our users' needs. Ensuring alignment to the technical aspects of the Service Standard, the Technology Code of Practice and other governance and compliance. Our work supports the company to deliver high quality services for patients and best value for taxpayers. Our staff bring expertise across hundreds of specialisms - including clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial - enabling us to design and deliver high quality company services. We lead the company in England by: Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities Making the company a great place to work, where our people can make a difference and achieve their potential Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care Optimising the use of digital technology, research, and innovation Delivering value for money Earlier this year, the Government announced that the company England will gradually merge with the Department of Health and Social Care, leading to full integration. The aim is to create a smaller, more strategic centre that reduces duplication and eliminates waste. If successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous the company employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the recruitment process. Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in person. Review and understand our technology and tools in usage and take ownership of the strategy/roadmap that identifies improvements where appropriate. This should be based on our wider evolving product and service delivery, and with an intention to move closer to national standards and the adoption of (for example) the company Technology Code of Practice. Work with our technical staff to develop an understanding of our capacity and capability, with the aim to ensure we have the right skills and competencies available for our current and future product and services. Please note that the reason for the fixed term of this contract is due to a short term vacancy. You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents. Secondments. Applicants from within the company will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

Salary: Competitive Plus Benefits Location: London Store Support Centre and Home, London, EC1M 6HA Contract type: Permanent Business area: Argos Closing date: 21 July 2026 Requisition ID: At Argos, we're a digital-led UK retailer that keeps pushing boundaries to meet every generation with what they want, how and when they want it. As a market leader in general merchandise, serving millions of customers through our website, app, same day delivery and Click & Collect services, we offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation, you will work with brilliant colleagues and directly shape how we serve our customers every day. From enabling inspiring choice across our owned brands, including Habitat, Chad Valley and Bush, alongside the world's biggest brands like Apple, Lego, Xbox and Samsung, to making shopping effortlessly convenient, championing trusted value and accelerating our strategy - Argos is an exciting place to build your future. In a nutshell This role is focused on delivering our technical marketing capabilities for Argos and Habitat across inbound and outbound channels. You will be responsible for the identification, implementation, and on going support for marketing technology for the business. You will be an expert in Digital Marketing best practice, and be fully capable of dealing with the technical elements of requirements across the business in areas such as tagging, tracking, and content tech including production, storage, and distribution. You'll have experience with industry leading tools supporting data enrichment, dynamic content development, channel activation, and insights & analytics. As part of a wider digital marketing team with access to support from inside the business, our agencies and key marketing platforms, you'll support Argos and Habitat with the capabilities they need to deliver exceptional customer first communications. What I need to do Own and manage Digital Marketing tools through the stack, providing support to primary users across the business in delivering relevant and personalised messaging to our customers. Support the delivery of end-to-end Digital Marketing capability with robust, performant platform and data integrations. Develop functional capabilities by maximising usage of features within existing tools, and delivering Buy Build Partner assessments in collaboration with Product and Engineering stakeholders where capability gaps are identified. Facilitating training & development on the tools for cross functional stakeholders to ensure optimal activation of available capabilities, and unlocking operational efficiencies. Planning target state strategy for this part of the stack based on assessment of business impact and operational requirements. Managing relationships and contracts with suppliers we leverage to deliver market leading communications in this space. Working collaboratively with our agency to support the delivery of complex communications programmes through an automated, data driven delivery pipeline. Build great relationships with both technical and non technical stakeholders across the business so that work is delivered on time. How I will succeed Simplify complex information and produce clear documentation & presentation material to communicate effectively with a wide range of stakeholders; gaining buy in across the business is crucial to succeeding. Build deep knowledge of Marketing data, operations, and execution. Leverage all group and industry knowledge to ensure you become an expert. Have strong commercial and analytical skills to work with internal teams and agencies to build business cases. Focus on outcomes and impact to ensure that all deliverables are measurable, and contribute to team and organisation objectives. Being able to deliver things quickly and proactively: Sainsbury's is a 24/7 organisation and decisions are made at pace. Being reactive is key in retail so you should be comfortable in a fast environment (and enjoy it!). Strong influencing skills to work with a number of internal stakeholders on several concurrent workstreams. Be very self driven, the role requires someone with energy to manage the strategy from end to end at pace. What I need to know Extensive experience of running complex, enterprise scale MarTech to deliver successful business outcomes for large organisations. Working knowledge of optimising Marketing content tech, including digital experience platforms, headless CMS, dynamic content personalisation engines, and DAM. Strong understanding of best practice Marketing & Customer data foundations, including experience with leveraging server side data and analytics technologies such as GCP, GA4, Snowflake, Azure, Adobe, and Tealium to deliver customer centric Marketing capability and accurate analytics tracking. The latest developments in Digital Media, understanding the roadmaps and impact being driven by Google, Meta, TikTok, and across the Programmatic Display & Social landscape. How regulatory changes are shaping the Marketing landscape, and how to leverage a privacy centric approach to drive positive customer and business outcomes. Have a strong technical background, so that you can work with developers yet discuss complex projects in a way that other (non technical) stakeholders can understand. How to influence senior business stakeholders and create advocates for a new type of marketing within the business. How online and offline channels work together, and being able to work with attribution modelling that influences our future media buying. What I need to show High data literacy and expert knowledge of data driven digital marketing technology: the technicalities of how data powers effective marketing activity, especially in the content space. A high level of industry and competitor awareness, with an ambition to make us a digital leader. Commercial acumen, being able to produce accurate business proposals. Good project management and communication skills. Clear, strategic thinking and a proactive approach to getting things done. Agency and supplier management. Enthusiasm for scoping and delivering projects Candidates must be able to demonstrate: Significant experience managing and optimising enterprise scale Marketing Technology (MarTech) platforms, delivering measurable business outcomes through customer engagement, personalisation or digital marketing programmes. Hands on experience implementing and supporting marketing technology integrations, including digital experience platforms, CMS/DAM solutions, personalisation tools, tagging, tracking and customer data workflows. Strong technical knowledge of marketing and customer data ecosystems, including practical experience using platforms such as GA4, GCP, Snowflake, Azure, Adobe, Tealium or similar analytics and data technologies to improve marketing effectiveness and measurement. Proven experience leading complex stakeholder engagement across technical and non technical teams, including translating technical requirements into business solutions and influencing senior stakeholders to secure buy in and adoption. Demonstrable experience managing MarTech projects or roadmaps from strategy through delivery, including identifying capability gaps, building business cases, managing external suppliers/agencies, and delivering measurable commercial or operational benefits. We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well as access to a great range of discounts from hundreds of other retailers. And if you ever need it, there is also an Employee Assistance Programme, you will also be eligible for private healthcare too. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).

As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. Working as an equal partner with the Product and Delivery you will deliver sophisticated and robust solutions to solve daring problems for our customers. What You'll Do The Software Engineering Manager role is the embodiment of 'solving problems through technology' with key responsibilities as follows: Team Management: Build, mentor, and manage a high performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload, balance across projects. Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards, and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs. Who You Are Previous polyglot hands on senior software engineer Experience working on highly scalable software solutions across web or backend Extensive background in software engineering with several years' experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies, Promoter of DevOps: you build it, you run it. Android mobile app experience is desirbale Tech Stack M&S uses a variety of technologies including; Java, Spring, SpringBOOT, Micronaut React, Next.js, Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Full time, permanent, hybrid working with approx. 2-3 days in the office This role is responsible for delivering an exceptional end-to-end membership experience, driving acquisition, engagement, and retention across all touchpoints. Acting as a senior point of contact within the membership team, the role leads on engagement initiatives, supports proactive sales and retention activities, and deputises for the Membership Manager when required. It champions community-building through both digital platforms and in-person events, ensuring seamless onboarding, accurate data management, and compliance with organisational standards. Responsibilities Act as escalation point for colleagues in the Membership Team and resolve complex membership queries with professionalism and diplomacy Contribute and lead on campaigns to enhance member engagement, retention, and insight gathering, and support acquisition marketing initiatives Monitor member engagement and flag at-risk members to the Retention and Engagement Manager Act as a key liaison for membership-related queries at events, providing support and assist with post event activities Work closely with the marketing team, in particular the Acquisition Manager and Retention and Engagement Manager to maximise upselling opportunities Ensure a smooth onboarding process and member experience our digital platforms Act as escalation point for platform issues raised by end users or by colleagues in the Membership Team Closing date for applications 26 July 2026 Interviews Initial Teams interview followed by a face-to-face interview The RSM is committed to equal opportunities. Equal opportunities are provided to all applicants for roles without regard to race, religion, colour, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability or any other protected category. The Society is committed to the safeguarding and fair processing of information received from candidates applying for opportunities within it and fully complies with the spirit and regulations of the GDPR. For a full statement about the type of data that the Society keeps about job applicants and the purposes for which it is kept, please visit our website by clicking on the following link:

Job Location: Milton Keynes, Remote/Hybrid Department: IET Professional Services Closing Date: 21 July 2026 Weekly Working Hours: 37 Contract Type: Fixed Term Contract Fixed Term Contract: End Date: 2 years from start date Welsh Language: Not Applicable Change your career, change lives The Open University is the UK's largest university, a world leader in flexible part time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Find out more about us and our mission by watching this short video (you will be taken to YouTube by clicking this link). About the Role This is a two year fixed term role combining responsibilities across the Research Capability Hub (0.6 FTE) and the Institute of Educational Technology (0.4 FTE). Within the Research Capability Hub, the postholder will manage the operational delivery of stakeholder engagement, relationship management and co creation activities across the ESRC funded programme. They will work across the UK social science ecosystem, including ESRC investments, Doctoral Training Partnerships (DTPs), Doctoral Training and Research Networks (DRTNs), universities, research organisations and wider stakeholder communities. The role includes coordinating DTPN and DTRN activities, managing stakeholder communications and engagement processes, and contributing to the Hub's monitoring, evaluation and reporting activities. Within IET, the postholder will support communications and public engagement activity, promoting research, partnerships, courses and events through digital communications, social media, events and external engagement. This is a collaborative and delivery focused role requiring excellent communication, organisational and relationship management skills. The successful candidate will be confident working with senior academics, professional services colleagues, external partners and stakeholder communities, and able to exercise sound judgement while managing competing priorities. The role combines strategic coordination with hands on delivery and will suit someone who enjoys turning plans into action, building effective stakeholder relationships and ensuring complex activities run smoothly. The postholder will report to the Senior Hub Manager and work closely with the Workstream 1 academic lead, other academic leads and colleagues across IET, the wider University and external partner organisations. The role will involve attending and organising meetings, workshops, conferences and stakeholder events, with regular on site working and occasional travel required. About the Research Capability Hub (RCH) The Research Capability Hub (RCH) is a UK wide initiative funded by the Economic and Social Research Council (ESRC) through a £5.2 million investment over five years. Led by The Open University in partnership with national and international organisations, the Hub aims to strengthen social science research capability, training and collaboration across the UK. Stakeholder engagement, co creation and partnership working are central to the Hub's mission and long term success. About the Institute of Educational Technology (IET) The Institute of Educational Technology (IET) is a leading centre for research, innovation and scholarship in technology enhanced learning, open education and educational futures. Based within The Open University, IET works across research, teaching, knowledge exchange and partnership activity at national and international level. As IET continues to grow its externally funded portfolio, partnerships and public facing activity, the Institute is seeking to strengthen its communications, engagement and external profile building activity across digital channels, events, research dissemination and stakeholder engagement. Key Responsibilities Key Responsibilities - Research Capability Hub (0.6 FTE) Manage stakeholder engagement activity across the UK social science ecosystem, including ESRC investments, DTPs, DRTN's, research organisations and professional bodies. Lead the planning and operational delivery of stakeholder events, workshops, webinars, consultations and networking activities. Build and maintain effective relationships with internal and external stakeholders across the Hub partnership and wider stakeholder community. Act as a key operational contact for stakeholder engagement and communication activity, ensuring responsive and professional stakeholder support. Support the delivery of stakeholder engagement plans aligned to the Hub's strategic priorities and ESRC requirements. Manage stakeholder engagement systems, records and reporting processes, ensuring continuity of relationships and institutional knowledge. Coordinate DTPN and DRTN activities, including meetings, communications, engagement tracking and associated network activity. Deputise for the Workstream 1 Lead in stakeholder engagement activities, meetings and external forums where appropriate. Prepare reports, briefing papers, presentations and engagement updates for internal and external stakeholders. Contribute to communications, dissemination and engagement activity across digital channels, stakeholder networks, governance structures and wider Hub activities. Key Responsibilities - Institute of Educational Technology (0.4 FTE) Coordinate stakeholder communications, dissemination and promotional activity across digital, event based and external engagement channels. Plan and deliver internal and external IET events, showcases and engagement activities. Develop engaging written and digital content for a range of audiences, including academic, professional, student and public audiences. Support the promotion of IET research impact, externally funded activity and educational innovation. Contribute to the development of IET's external profile and visibility across relevant academic, professional and research communities. Work collaboratively with academic and professional services colleagues to identify opportunities for communications, dissemination and public engagement activity. Coordinate communications and promotional activity linked to conferences, workshops and public facing events. Evaluate and improve IET communications processes, digital presence and engagement approaches. Attend relevant University and external engagement events where appropriate. Contribute to the continuous improvement of stakeholder engagement processes, communications and operational delivery across the Hub. Support the forward planning and coordination of stakeholder engagement activity across multiple concurrent workstreams and external partnerships. About You Degree qualification in Communications, Media, Digital Communications, Marketing, Public Relations or a related discipline, or equivalent relevant professional experience. Significant experience of managing stakeholder engagement, partnerships, networks or communications activity within higher education, research, public sector or comparable environments. Demonstrable experience of building and maintaining productive relationships with senior stakeholders, including academics, professional services leaders, external partners, funders or sector bodies. Excellent written and verbal communication skills, including experience of producing high quality reports, briefings, presentations, digital content and communications for a range of audiences. Strong digital communications and audience engagement skills, including experience of managing websites, newsletters, social media channels, webinars or other digital engagement platforms. Experience of planning, delivering and evaluating stakeholder engagement activities, including workshops, conferences, consultation exercises, webinars or large scale events. Strong project and operational management skills, including the ability to coordinate multiple priorities, manage competing deadlines and deliver complex activities to a high standard. Ability to work independently, exercise sound judgement and proactively identify opportunities, risks and solutions within a complex and fast moving environment. Experience of working within UKRI, ESRC or other externally funded research programmes. Understanding of the UK social science research and training landscape. Experience of stakeholder mapping, engagement planning or community development. Experience of co creation, consultation or participatory engagement approaches. Support with your application If you have any questions, or need support or adjustments relating to your application, the recruitment process, or the role, please contact us on or email quoting the advert reference number. What's in it for you? At The Open University, we offer a range of benefits to recognise and reward great work, alongside policies and flexible working that contribute towards a great work life balance. Get all the details of what benefits we offer by visiting our Staff Benefits page (clicking this link will open a new window). We are open to discussions about flexible working. Whether it's a job share, part time, compressed hours or another working arrangement. Please reach out to us to discuss what works best for you. Work location It is anticipated that a hybrid working pattern can be adopted for this role, where the successful candidate can work from home and the office. However . click apply for full job details

An experienced web designer supporting both the development and client teams, producing designs for our core Blaze product and client websites and web applications. Reports to: Technical Project Manager, Managing Director Salary: Depending on experience Application: CV and covering letter to Senior Web Designer Byte9 is looking for a skilled web designer, with an eye for web application design. We are a leading agile web development company in London and we are looking to expand our experienced team as we engage in both client front end design projects and development of our open source software. We specialise in feature rich web applications, content management with unique natural language processing tools and bespoke client web and mobile application development. Our clients range from start ups to blue chips and our focus is on providing beautiful, innovative and performant systems that fulfil evolving stakeholder requirements, using mature agile development processes. Your primary responsibilities will include taking client projects and our software interfaces through idea development, concepts and wireframing to high fidelity design prior to production. A keen eye for cutting edge web design, usability and the ergonomics of complex systems are as important as an understanding of brand and design dynamics. In return, we offer a competitive salary, the chance to work in a progressive design and software development environment on innovative projects, using advanced process, tools and techniques within a strong, established, experienced, creative and smart team. Responsibilities Optimising existing experiences to boost visitor engagement and conversion rates Validating and optimising designs with actionable data from a range of analytics sources Contributing to style guides and design systems Presenting designs and explaining rationale to senior stakeholders Working with developers to deliver best possible customer experience within web and web application guidelines Qualifications A minimum of 5 years' experience with strong skills in both UX/UI Design Strong experience designing digital user journeys across responsive/adaptive websites and ideally web applications and apps Knowledge of and experience implementing web and web application design patterns Experience with web typography, typefaces and fonts Good understanding of Web Accessibility & Usability The ability to interpret and implement brand guidelines for web designs Previous experience working to the Agile/Scrum methodology Confident in tools such as Sketch, Zeplin, Photoshop, Illustrator, InVision Good HTML, CSS, SASS for prototyping Experience with CMS tools (WordPress, Drupal etc.) or e-commerce tools (Shopify, Magento, Big Commerce etc.) Excellent team collaboration skills Strong communication skills with the ability to communicate clearly with technical and non-technical colleagues across the business The Right Candidate Will be organised, punctual, detailed, accurate, work quickly to tight deadlines and excel creatively Be able to plan and execute multiple projects Will work closely with front end developers and quality assurance More than anything, have a passion for web design and UX You will be working in a vibrant office environment where developing first class solutions in a positive atmosphere is far more important than a suit and tie. Inter personal skills are very important and you should enjoy working in a team environment, be comfortable in client and stakeholder meetings, cope well with multiple projects on deadlines pressure and maintain a "can do" (better) attitude. 39 - 43 Putney High Street London SW15 1SP

Due to continued growth and success, Total Security are on the lookout for new talent to expand the team. Total Security is a multi award-winning Antivirus and Security company, based in Fareham, Hampshire. We pride ourselves in advanced online protection and offer a wide range of security tools and applications to keep our users safe online. We have developed a suite of features and applications, including TotalAV, Scanguard and PC Protect which protect our users from malicious online attacks when using any of their devices. In a world where digital security is constantly being challenged, we work to protect users against the latest & greatest threats. We strive to deploy features beyond just Antivirus and have developed VPN, Ad Blocking, and a Password Manager to name a few. We believe in simplifying challenges of digital security and have built one product to manage our users digital security easily, regardless of their technical background. The Team & Tech: We manage the websites for onboarding all users, customer portals for managing their accounts & the API's that power all of our applications. We develop our applications using PHP, nginx, RabbitMQ, Google Cloud Platform (GCP). We use custom built frameworks, of which full training is provided. What you'll do: Convert complex problems into solutions working with other departments and team members Bring a passion for technology Ability to research new technology Determine best practices and educate other developers Developing and improving current software systems Skills/Experience: 5+ years commercial experience with PHP Understanding of cloud infrastructure (preferably GCP) Experience with different data stores: MySQL, NoSQL (Cassandra) etc. Use of TDD in workflow Good debugging & analytical skills Use of Code Profiling tools to optimize code performance Experience with Kubernetes would be beneficial What we offer in return: Our staff work hard for us, so in return for this, alongside various company events, a fantastic office space and a great team culture, we offer - Basic salary: Up to £60,000 (DOE) Up to 10% annual personal performance based bonus 28 days annual leave, plus length of service accrual Take your birthday off each year Breakfast, lunch, drinks & snacks provided Company pension BUPA Health & Dental care Death in Service benefit BUPA Peak Assessments Netflix & Spotify subscriptions Gym & Golf Membership Food allowance in local bars and restaurants Onsite Gym Beer fridges & onsite cocktail bar Onsite hairdressers + many more What's it like at Total Security? Don't just take our word for it! Here are some testimonials from the team - "The company is very positive, always looking for ways to expand / improve. There are a number of perks available to try and help keep the staff motivation levels high. If there is an area you would like to improve in, the company will support you in this as it is beneficial for both sides." Senior Developer "I started out at a junior level and really felt my knowledge & career moved forward working with the other developers on the team. It didn't take long for me to feel comfortable working with everyone, they are all very welcoming." Backend Developer

Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 3,000 employees across Europe, Asia and the Americas. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. For more information visit Role Summary As a Senior Full Stack Developer specialising in C# .NET, you will be a pivotal member of our Software Development team in Clearing Technology, driving an AI-first approach to the creation and enhancement of secure, responsive web-based platforms. Marex is a full clearing member of major financial exchanges - across energy, commodities, metals and financial markets. You will leverage modern AI-assisted development tools and practices to accelerate delivery, improve code quality, and enhance developer productivity, while ensuring solutions meet the high standards of control, auditability, and reliability required within financial systems, including compliance with SOX (Sarbanes Oxley) requirements. Your expertise as a full stack developer in C# .NET and Node.js will be instrumental in delivering robust, scalable, and well governed applications. You will maintain a strong emphasis on testing, traceability, and deterministic system behaviour. Responsibilities Design, develop, and test components of modern, secure web based post trade platforms, applying AI assisted development practices to improve quality and delivery speed. Contribute to the overall architecture and design of technology solutions, incorporating AI enabled tooling and automation while ensuring control, transparency, and auditability. Develop solutions to a high standard that are maintainable, testable, and aligned to acceptance criteria, with a strong emphasis on traceability and deterministic behaviour in regulated environments. Leverage AI tools responsibly across the software development lifecycle (e.g. code generation, testing, documentation), ensuring outputs are reviewed, validated, and compliant with engineering standards. Communicate effectively with team members, contribute ideas, and stay current with emerging technologies and modern engineering practices. Ensure delivered systems are production ready, secure, and well documented, supporting operational handover and ongoing audit requirements. Follow coding standards and defined development processes, ensuring consistency, quality, and compliance across all deliverables. Resolve third line support issues in a professional and timely manner, applying a structured and analytical approach to problem solving. All staff Ensuring compliance with the company's regulatory requirements under the FCA, NFA, AMF, AFM, MAS. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times complying with the FCA's Code of Conduct. To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. To report any breaches of policy to Compliance and/ or your supervisor as required. To escalate risk events immediately. To provide input to risk management processes, as required. Skills, Experience and Competencies Essential skills and experience Experience in C# .NET, Node.js, React, JavaScript, Typescript. Experience leveraging AI assisted development tools (e.g. code generation, automated testing, developer productivity tooling) to improve delivery speed and quality. Strong understanding of applying AI responsibly within the software development lifecycle, ensuring traceability, auditability, and control. Experience of NoSQL or RDMS databases. Infrastructure as Code, Terraform or equivalent. Modern CI/CD and DevOps practices. Cloud technology, ideally AWS (Amazon Web Services). Knowledge of BDD/TDD. Agile and scrum development methodologies. Methodical approach to software architecture and design and experience employing the right design choices for a given project. Excellent verbal and written communication skills. Desirable Understanding of financial products across derivatives, FX, commodities, cash equities or fixed income. Good knowledge of the post trade lifecycle, including confirmation/affirmation, allocations, settlement, clearing, collateral and margin, lifecycle events, reconciliations, and exceptions management. Exposure to embedding AI capabilities into end user applications (e.g. intelligent workflows, automation, or decision support). Experience of SOLID. Experience of Domain Driven Design. Experience working in a regulated environment and knowledge of the financial markets. Competencies A collaborative team player, approachable, self-efficient, and able to foster a positive engineering culture, including adoption of AI first practices. Demonstrates curiosity, particularly in emerging technologies, AI capabilities, and continuous improvement of development practices. Resilient in a challenging, fast paced, and regulated environment. Excels at building relationships, networking, and influencing others across both technical and business teams. Strategic collaborator with insight and agility, able to anticipate future challenges, including those related to scale, regulation, and technology evolution, ensuring operational effectiveness. Conduct Rules Act with integrity. Act with due skill, care and diligence. Be open and cooperative with the FCA, the PRA and other regulators. Pay due regard to the interests of customers and treat them fairly. Observe proper standard of market conduct. Act to deliver good outcomes for retail customers. Company Values Be collaborative - by working together across the organisation, we foster teamwork, can better respond to challenges and successfully deliver for our clients. Act with integrity - we pride ourselves on our honesty and high ethical standards. We apply these values when working with all our clients, colleagues and other stakeholders. Be adaptable and entrepreneurial - we embrace change as markets evolve to constantly increase our efficiency and create innovative solutions for our clients. We are interested in the world around us and inquisitive about understanding the challenges and opportunities our clients face. Be respectful - how we treat each other, and our clients says everything about who we are. We always act respectfully and treat people fairly in everything we do. Nurture talent - we aim to grow our own talent and make Marex the place ambitious, hardworking and talented people choose to build their career. This means giving and taking stretch opportunities, taking risks, and committing to career development and support - for ourselves and our teams. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction.

We are looking for an experienced and proactive Change Adoption Manager to join a Change and Improvement Team on a 12-month fixed-term contract. Education or Public Sector Change experience is essential for this role. This is an exciting opportunity to play a pivotal role in delivering one of the organisation's most ambitious strategic initiatives. You will lead the people side of change across the learner analytics programme, ensuring new technologies, processes and ways of working are successfully Embedded to achieve lasting benefits for staff and the wider institution. Working closely with senior leaders, project teams and stakeholders across the organisation, you will develop and deliver effective change adoption strategies that maximise engagement, minimise resistance and ensure our investment in digital and analytics capabilities delivers real value. About the Role As Change Adoption Manager, you will be responsible for designing and implementing change management approaches that support successful adoption across major transformation projects. Acting as a trusted advisor and subject matter expert, you will help teams navigate change and build organisational readiness for the future. Key Responsibilities Lead change adoption activity across the learner analytics programme and other strategic initiatives as required. Develop and implement stakeholder engagement, communications and adoption plans. Identify, assess and manage resistance to change, ensuring risks are mitigated effectively. Coach project teams, managers and senior leaders on change management best practice. Monitor adoption, engagement and business readiness, ensuring measurable benefits are realised. Act as the subject matter expert for change management approaches and methodologies. Support the development of a consistent, institution-wide approach to change and transformation. Build strong relationships with stakeholders at all levels to drive commitment and engagement. About You You will be an experienced change professional with a proven ability to lead complex organisational change programmes, particularly those involving technology, digital transformation or analytics.You will be confident in influencing senior stakeholders, capable of engaging diverse audiences, and passionate about helping people embrace new ways of working. Essential Requirements Demonstrable experience leading complex, technology-enabled organisational change programmes. Strong track record of delivering successful adoption outcomes and measurable business benefits. Experience operating within complex, Matrix organisations and influencing senior stakeholders. Excellent communication, coaching and stakeholder engagement skills. Expertise in recognised change management methodologies, such as PROSCI, ACMP, CMI, or equivalent practical experience. Desirable Requirements Experience supporting data, digital or analytics-driven transformation programmes. What does this role involve? This is an opportunity to make a meaningful impact within a forward-thinking environment. You'll work on a high-profile strategic programme, collaborate with talented colleagues across the institution, and help shape how change is delivered and adopted for years to come. If you are passionate about driving successful change, influencing positive outcomes and helping organisations realise the full value of their transformation investments, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Overview Business Development Executive - Marine, Trade & Aviation Penningtons Manches Cooper is a leading UK and international law firm, recognised for combining legal expertise with a deep understanding of our clients' commercial objectives. With over 400 specialist lawyers, we provide a full-service offering tailored to the needs of businesses and individuals, delivering high-quality, practical legal advice across a range of sectors. Our Marketing and Business Development team plays a central role in driving the firm's strategic growth ambitions. Comprising 28 dedicated professionals, the team has been recognised as a finalist for Best Business Support Team at the British Legal Awards in both 2024 and 2025, reflecting its impact in delivering commercially focused and innovative BD initiatives across the firm and a testament to its collaborative approach. We are looking for an ambitious and commercially minded Business Development Executive to join our team. This is an excellent opportunity for someone to develop their career in a collaborative, high-performing environment working closely with senior stakeholders across an international platform. The role This is a global role based in our London office, supporting our Marine, Trade and Aviation (MTA) practice a highly regarded, internationally focused group operating across the UK, Spain, France, Greece and Singapore. You will work closely with the BD Manager and partners to play a key role in delivering and supporting the team's business development and marketing strategy. This includes contributing to client development initiatives, campaigns, events and profile-raising activities, while building strong relationships with stakeholders across the firm. Responsibilities Client, practice and sector development Support the delivery and implementation of practice and sector business plans Build a strong understanding of the team's clients, markets and strategic priorities Maintain high-quality CRM data and support the use of client insight to drive targeted BD activity Coordinate and contribute to legal directory and award submissions Produce regular BD updates and maintain the team's BD calendar Develop and maintain credentials, pitches and marketing collateral Capture and progress actions arising from BD and client strategy meetings Provide responsive, high-quality support to partners and fee-earners on BD initiatives Events and Client Engagement Identify and track key industry events and opportunities Lead on the planning and delivery of client events, working alongside the central events team Drive effective follow-up, including tracking attendance, gathering feedback and supporting relationship development activity Evaluate marketing effectiveness and contribute to continuous improvement Digital and Campaign Activity Support the development and delivery of marketing campaigns across relevant channels Advise on and support the use of social media to raise profile of the practice and individuals Ensure website and intranet content is current, engaging and aligned with strategic priorities Assist with e-marketing activity, including campaign delivery, GDPR compliance and performance reporting Wider Contribution Contribute to firmwide BD and marketing projects as required Take ownership of personal development and actively build BD and sector knowledge Work collaboratively with colleagues across the BD function and wider firm Essential & Desirable Criteria What We're Looking For 2 years' experience in a marketing or business development role, ideally within legal or professional services A proactive, motivated individual with a strong interest in business development and client relationship management Ability to work alone and on own initiative but within a team environment Commercial awareness and an interest in developing sector knowledge Excellent organisational and project management skills, with the ability to manage multiple priorities and work well under pressure. Strong communication skills, both written and verbal, with confidence working with senior stakeholders High attention to detail and a commitment to delivering high-quality work A collaborative team player with a positive, flexible approach What You'll Gain We see this role as an important step in building a long-term career in legal business development. You will be supported to develop both your technical BD skills and commercial understanding through hands on experience, exposure to senior stakeholders and involvement in strategic initiatives across the Marine, Trade and Aviation practice. There is a clear pathway for progression within the Marketing and Business Development function, supported by ongoing training, mentoring and professional development. Working Arrangements The firm operates a hybrid agile working policy, enabling employees to work from home (or another UK location) for up to 50% of their time. At our firm, Diversity, Equity and Inclusion is a priority and at the heart of everything we do. We actively want to attract a diverse workforce and welcome applications from everyone, from all backgrounds. We are committed to promoting an inclusive culture where everyone can be their full selves and experience being seen and heard. You can find out more about our firm's commitment, initiatives and Pennclusion committees here. We ensure that there are equal opportunities and treatment for all job applicants and employees, at all stages of the recruitment process and employment, regardless of age, gender reassignment, marriage or civil partnership, pregnancy and maternity, disability, race (including colour, nationality, ethnic or national origin), religion or belief, sex, sexual orientation, gender identity, gender expression and social background. We aim to provide adjustments for people who have a disability, long-term health condition (including mental health) or neurodiversity. If you would like to request an adjustment, please contact

Location: Leeds, United Kingdom | £55,000 £65,000 Permanent Remote Working: Hybrid/Some Remote Working Visa Sponsorship: Available for eligible candidates Category: Public Sector Application Email: (see below) About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK Government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery and building digital services that make a real difference. Our multidisciplinary teams work at the forefront of digital transformation, helping organisations deliver secure, accessible and scalable services across the public sector. Role Overview We are looking for an experienced Senior Web/CMS Developer to join our growing delivery team in Leeds . This role is focused on developing, maintaining and enhancing content-driven websites and digital platforms, with a strong emphasis on WordPress development, modern web technologies and accessibility. Working within agile, multidisciplinary teams, you'll collaborate with designers, content specialists, delivery managers and technical stakeholders to deliver secure, high-quality websites that meet the needs of public sector users. Key Responsibilities Develop, maintain and enhance WordPress websites and CMS-driven digital platforms. Build and customise WordPress themes and plugins using PHP. Develop responsive, accessible and user-friendly interfaces using HTML, CSS and JavaScript. Support website maintenance, patching, upgrades and security improvements. Deliver campaign websites and content publishing solutions. Ensure websites meet WCAG accessibility standards and performance best practices. Collaborate with UX designers, content designers and delivery teams throughout the project life cycle. Troubleshoot and resolve website issues across development, testing and production environments. Participate in code reviews and contribute to engineering best practices. Support CI/CD processes and continuous improvement initiatives. Required Skills & ExperienceCore Technical Skills Strong commercial experience developing and maintaining WordPress websites. Excellent PHP development skills, including custom themes and plugin development. Strong HTML5 and CSS3 knowledge with a focus on semantic markup and accessibility. Solid JavaScript experience (Vanilla JavaScript). Exposure to Node.js for integrations or supporting services. Experience delivering content-driven or campaign websites. Experience working with CMS platforms within public sector or content publishing environments. Understanding of website security, maintenance and patch management. Desirable Skills Experience developing or consuming Node.js APIs. Knowledge of the GOV.UK Design System. Understanding of WCAG accessibility standards. Exposure to AWS hosting environments. Familiarity with CI/CD pipelines and modern deployment practices. Experience working within Agile delivery teams. Previous experience delivering digital services for UK Government or public sector organisations. Soft Skills Strong communication and stakeholder engagement skills. Collaborative approach to working within multidisciplinary agile teams. Ability to manage multiple priorities and deliver high-quality work. Attention to detail and a passion for delivering exceptional user experiences. Proactive problem-solving mindset and commitment to continuous improvement. Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 Employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all. Please note: We welcome applications from candidates requiring Skilled Worker visa sponsorship , subject to eligibility and UK immigration requirements.