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Senior IT Service Desk Analyst
Realty Income Corporation
About Realty IncomeRealty Income (NYSE: O), an S&P 500 company, is a real estate partner to the world's leading companies. Founded in 1969, we invest in diversified commercial real estate and have a portfolio of 15,600 properties in all 50 U.S. states, the UK and six other countries in Europe, with a gross book value $58bn. We are known as "The Monthly Dividend Company" and have a mission to deliver stockholders dependable monthly dividends that grow over time. Since our founding, we have declared 656 consecutive monthly dividends and are a member of the S&P 500 Dividend Aristocrats index, having increased our dividend for the last 30 consecutive years.You will be joining one of the largest Real Estate Investment Trusts in the world as we rapidly expand into the UK and European markets, including moving into new offices at 3 St. James's Square.The European portfolio, including the UK, has experienced consistent growth quarter-on-quarter since our first international acquisition, a £429m 12-property portfolio from Sainsbury's in 2019. In just five years the portfolio now includes investments of over $11bn, and 483 distinct properties.As part of this growth story, you will work with the latest technology to improve our current processes. This opportunity will empower your career, allowing you to take on additional responsibility and challenges, whilst developing and broadening your experience and technical skillsets; with dynamic opportunities for career growth as the company expands.Position Overview:Reporting to the Associate Director of European IT, the Senior IT Service Desk Analyst provides end user support while playing a key role across the Infrastructure and IT Operations functions. The role supports end users, maintains workstations, installs and supports hardware and software, delivers user training, and ensures accurate documentation and ticket management within ServiceNow.The role is responsible for software and hardware asset management and lifecycle planning, task automation using endpoint management, configuration, and scripting tools, and the administration of user accounts, groups, and licensing across enterprise identity and productivity platforms. This includes mobile device configuration and management, supporting vulnerability and patch management activities by coordinating remediation, tracking compliance, and ensuring timely updates in line with IT and Security policies.This is an office based role, Monday to Friday, with working hours of 10:00am - 7:00pm (UK time) to support collaboration with US teams and ensure effective ticket handover, escalation, and operational continuity across time zones.Key Responsibilities:Work globally with the IT Service Desk team to respond to and resolve tickets in accordance with the company's SLAs.Provide primary support to end-users, maintain regular communication throughout the ticket lifecycle, and document resolutions through ServiceNow.Provide effective IT support, including out-of-hours support in critical incidents and participation in on-call support.Troubleshoot hardware and software issues both remotely and in person.Work with third-party vendors as necessary to provide a technical resolution - Liaise with 3rd parties, i.e. vendors. Manage the company's mobile phone devices.Collaborate with People Success to streamline employee transitions, including efficient onboarding, IT setup, credentialing, and secure offboarding processes.Assist with the standard installation of our corporate operating systems. Ensure successful deployment of laptops, both remote and physical.Work within the security and compliance requirements guidelines, including GDPR and CPRA.Proactively identify and address technical issues with the IT team.Create, update, and maintain IT end-user documentation in Confluence.Maintain asset inventory, including regular physical stock checks.Perform IT storage room maintenance, which consists of recycling hardware and ensuring the disposal of redundant equipment according to current EU directives/guidelines.Stay current with the industry to evaluate and propose new technologies as required.Manage the IT onboarding and offboarding of employees.Infrastructure & Operations Key Responsibilities:Support vulnerability and patch management, working closely with the Information Security team to remediate findings using centrally managed security and endpoint management platforms, ensuring compliance with security policies and SLAs.Monitor and respond to network security events, collaborating with the Information Security team to investigate and remediate incidents.Manage Windows endpoints through MDM solutions globally via centralised management platforms.Use PowerShell to execute scripts supporting Windows servers and desktops.Support business operational systems, including Azure and Office 365, covering user administration, Exchange mailboxes and distribution lists, and application assignments.Support vendors use of virtual desktop environments, including onboarding, access configuration, ongoing support, and troubleshooting.Manage company mobile phone devices using enterprise mobile device management platforms, including provisioning, configuration, and lifecycle management.Act as a local technical point of contact for infrastructure and network activities, working closely with US Infrastructure and Network teams to support day to day operations, escalation, and cross region coordination.Assist with network infrastructure operations, including troubleshooting connectivity issues, supporting network optimisation initiatives, and validating changes in collaboration with Infrastructure and Operations teams.Maintain network and infrastructure documentation, ensuring configurations, changes, and operational procedures are accurately captured and kept up to date.Support office relocations and office fit out activities, including IT planning, vendor coordination, and on site support to ensure a successful go live.Assist with physical infrastructure and server room operations, including the installation, relocation, and decommissioning of servers and networking equipment.Support network hardware installations, including switches, firewalls, UPS systems, and structured cabling, ensuring alignment with security, resilience, and operational standards.Candidate RequirementsKnowledge, Skills, and AbilitiesMust have for the role:Suitable direct work experience in an Information Technology Service Desk customer-facing capacity working for an investment, professional or financial services company (or similar fast paced environment)While we do not set upper or lower limits of experience for any of our vacancies, candidates with at least 5+ years' IT Service Desk / Infrastructure experience are likely to have the right level of knowledge and experience for this role; strong candidates outside of this range will be considered.Essential demonstratable experience / knowledge of:Microsoft Windows and Office applications. Experience administering and troubleshooting Apple iOS mobile devices.Windows server operating systems and desktops.TCP/IP networking and technologies: DNS, DHCP, LANs, VLANs, VPNs, and Wi-Fi.Implementing and troubleshooting enterprise identity, messaging, and endpoint management platforms within a Microsoft ecosystem.IT ticketing systems, such as ServiceNow, Jira, or Zendesk.SSO technologies.Mobile Device Management (MDM) solutions.Experience with AV conferencing solutions such as MS Teams Room.Experience with enterprise identity and IT service management platforms preferredCritical thinking and problem-solving skills to provide the best support experience.Excellent time management skills; ability to work in a dynamic office environment.Ability to independently manage and prioritise workload and tasks.Ability to work effectively as part of a team while also being able to take initiative independently.Excellent verbal and written communication and presentation skills.Strong focus on customer service and user experience.Office based Monday - Friday with working hours of 10:00am - 7:00pm (UK time)Very occasional travel to overseas officesDesirable but not essential:Bachelor's degree in Computer Science, Information Systems preferred, or equivalent work experience.A+ Networking certification (preferred) role is subject to enhanced compliance and disclosure requirements consistent with those of a financial services organization.Our Mission & ValuesFor more than 50 years, Realty Income has been guided by our mission to invest in people and places to deliver dependable monthly dividends that increase over time. We do this by nurturing long-term, meaningful relationships that enable people to achieve a better financial outlook. We understand that when individuals succeed financially, they are able to provide for their families, support local businesses and pursue their greatest ambitions, creating a lasting positive impact on communities.Realty Income is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation or educational background.
17/06/2026
Full time
About Realty IncomeRealty Income (NYSE: O), an S&P 500 company, is a real estate partner to the world's leading companies. Founded in 1969, we invest in diversified commercial real estate and have a portfolio of 15,600 properties in all 50 U.S. states, the UK and six other countries in Europe, with a gross book value $58bn. We are known as "The Monthly Dividend Company" and have a mission to deliver stockholders dependable monthly dividends that grow over time. Since our founding, we have declared 656 consecutive monthly dividends and are a member of the S&P 500 Dividend Aristocrats index, having increased our dividend for the last 30 consecutive years.You will be joining one of the largest Real Estate Investment Trusts in the world as we rapidly expand into the UK and European markets, including moving into new offices at 3 St. James's Square.The European portfolio, including the UK, has experienced consistent growth quarter-on-quarter since our first international acquisition, a £429m 12-property portfolio from Sainsbury's in 2019. In just five years the portfolio now includes investments of over $11bn, and 483 distinct properties.As part of this growth story, you will work with the latest technology to improve our current processes. This opportunity will empower your career, allowing you to take on additional responsibility and challenges, whilst developing and broadening your experience and technical skillsets; with dynamic opportunities for career growth as the company expands.Position Overview:Reporting to the Associate Director of European IT, the Senior IT Service Desk Analyst provides end user support while playing a key role across the Infrastructure and IT Operations functions. The role supports end users, maintains workstations, installs and supports hardware and software, delivers user training, and ensures accurate documentation and ticket management within ServiceNow.The role is responsible for software and hardware asset management and lifecycle planning, task automation using endpoint management, configuration, and scripting tools, and the administration of user accounts, groups, and licensing across enterprise identity and productivity platforms. This includes mobile device configuration and management, supporting vulnerability and patch management activities by coordinating remediation, tracking compliance, and ensuring timely updates in line with IT and Security policies.This is an office based role, Monday to Friday, with working hours of 10:00am - 7:00pm (UK time) to support collaboration with US teams and ensure effective ticket handover, escalation, and operational continuity across time zones.Key Responsibilities:Work globally with the IT Service Desk team to respond to and resolve tickets in accordance with the company's SLAs.Provide primary support to end-users, maintain regular communication throughout the ticket lifecycle, and document resolutions through ServiceNow.Provide effective IT support, including out-of-hours support in critical incidents and participation in on-call support.Troubleshoot hardware and software issues both remotely and in person.Work with third-party vendors as necessary to provide a technical resolution - Liaise with 3rd parties, i.e. vendors. Manage the company's mobile phone devices.Collaborate with People Success to streamline employee transitions, including efficient onboarding, IT setup, credentialing, and secure offboarding processes.Assist with the standard installation of our corporate operating systems. Ensure successful deployment of laptops, both remote and physical.Work within the security and compliance requirements guidelines, including GDPR and CPRA.Proactively identify and address technical issues with the IT team.Create, update, and maintain IT end-user documentation in Confluence.Maintain asset inventory, including regular physical stock checks.Perform IT storage room maintenance, which consists of recycling hardware and ensuring the disposal of redundant equipment according to current EU directives/guidelines.Stay current with the industry to evaluate and propose new technologies as required.Manage the IT onboarding and offboarding of employees.Infrastructure & Operations Key Responsibilities:Support vulnerability and patch management, working closely with the Information Security team to remediate findings using centrally managed security and endpoint management platforms, ensuring compliance with security policies and SLAs.Monitor and respond to network security events, collaborating with the Information Security team to investigate and remediate incidents.Manage Windows endpoints through MDM solutions globally via centralised management platforms.Use PowerShell to execute scripts supporting Windows servers and desktops.Support business operational systems, including Azure and Office 365, covering user administration, Exchange mailboxes and distribution lists, and application assignments.Support vendors use of virtual desktop environments, including onboarding, access configuration, ongoing support, and troubleshooting.Manage company mobile phone devices using enterprise mobile device management platforms, including provisioning, configuration, and lifecycle management.Act as a local technical point of contact for infrastructure and network activities, working closely with US Infrastructure and Network teams to support day to day operations, escalation, and cross region coordination.Assist with network infrastructure operations, including troubleshooting connectivity issues, supporting network optimisation initiatives, and validating changes in collaboration with Infrastructure and Operations teams.Maintain network and infrastructure documentation, ensuring configurations, changes, and operational procedures are accurately captured and kept up to date.Support office relocations and office fit out activities, including IT planning, vendor coordination, and on site support to ensure a successful go live.Assist with physical infrastructure and server room operations, including the installation, relocation, and decommissioning of servers and networking equipment.Support network hardware installations, including switches, firewalls, UPS systems, and structured cabling, ensuring alignment with security, resilience, and operational standards.Candidate RequirementsKnowledge, Skills, and AbilitiesMust have for the role:Suitable direct work experience in an Information Technology Service Desk customer-facing capacity working for an investment, professional or financial services company (or similar fast paced environment)While we do not set upper or lower limits of experience for any of our vacancies, candidates with at least 5+ years' IT Service Desk / Infrastructure experience are likely to have the right level of knowledge and experience for this role; strong candidates outside of this range will be considered.Essential demonstratable experience / knowledge of:Microsoft Windows and Office applications. Experience administering and troubleshooting Apple iOS mobile devices.Windows server operating systems and desktops.TCP/IP networking and technologies: DNS, DHCP, LANs, VLANs, VPNs, and Wi-Fi.Implementing and troubleshooting enterprise identity, messaging, and endpoint management platforms within a Microsoft ecosystem.IT ticketing systems, such as ServiceNow, Jira, or Zendesk.SSO technologies.Mobile Device Management (MDM) solutions.Experience with AV conferencing solutions such as MS Teams Room.Experience with enterprise identity and IT service management platforms preferredCritical thinking and problem-solving skills to provide the best support experience.Excellent time management skills; ability to work in a dynamic office environment.Ability to independently manage and prioritise workload and tasks.Ability to work effectively as part of a team while also being able to take initiative independently.Excellent verbal and written communication and presentation skills.Strong focus on customer service and user experience.Office based Monday - Friday with working hours of 10:00am - 7:00pm (UK time)Very occasional travel to overseas officesDesirable but not essential:Bachelor's degree in Computer Science, Information Systems preferred, or equivalent work experience.A+ Networking certification (preferred) role is subject to enhanced compliance and disclosure requirements consistent with those of a financial services organization.Our Mission & ValuesFor more than 50 years, Realty Income has been guided by our mission to invest in people and places to deliver dependable monthly dividends that increase over time. We do this by nurturing long-term, meaningful relationships that enable people to achieve a better financial outlook. We understand that when individuals succeed financially, they are able to provide for their families, support local businesses and pursue their greatest ambitions, creating a lasting positive impact on communities.Realty Income is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation or educational background.
Senior Business Analyst
Lowe Corporation Lisburn, County Antrim
As climate change forces the world to change priorities, we've changed ours. LoweConex, a division of Lowe Corporation, is a patented, award-winning, cloud-based IoT software platform and hardware solution offering innovative energy management techniques and cutting-edge automation protocols. Our technology is helping our customers reduce their environmental impact and meet energy reduction and carbon emission targets ahead of schedule. The Job As a Senior Business Analyst, you are a key contributor to our continued growth and success. You are a senior participant and leader within the agile scrum development team. You collaborate with a range of stakeholders including customers and technology teams to understand the customer's technical and business environment. You balance technical challenges against requirements which bring real value to our customers. Key responsibilities include: Lead discovery, storyboarding, prototyping, and business analysis activities within a high-performing technology team Partner with senior stakeholders to ensure agile best practices Gather project analysis metrics and data on; user stories, interface specifications, data mapping specifications, UI specifications, report specifications Review QA test strategy and test plans Partner with development and QA on solution assessment and validation Accurately represent the needs of internal and external customers Travel to UK and other global offices as required. Qualifications As a people-orientated organisation, candidates must demonstrate a strong match for our vibrant entrepreneurial culture and our core values; Listen, Empower, Innovate and Accomplish. The successful candidate must be a self-starter with an ability to prioritise and work autonomously in a fast-paced environment. Candidates should also possess the following skills and experience: Bachelor's degree (or equivalent) in in a relevant field (or alternative experience) 3+ years' experience as a technical business analyst working on enterprise software applications, preferably in SaaS development Skilled at negotiating consensus among departments/teams that request conflicting or inconsistent software requirements Strong understanding of Agile methodologies Understanding of SQL and database management Thorough knowledge and experience of agile methodologies Proven analytical abilities and a self-starter attitude Excellent written and verbal communication skills, with an ability to translate data into actionable insights Ability to manage time effectively and work on tasks with competing priority Familiarity with HTML, XML, SOAP APIs, UX Design. Experience in connected devices / IoT solutions Knowledge of relational databases, XML, or programming languages Experience using Atlassian products (e.g. JIRA, Confluence). Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience. Lowe is an equal opportunity employer and committed to a diverse workforce. We are incredibly selective in our hiring and shortlisting for this vacancy will be completed on the basis of merit. Candidates should tailor their CVs to reflect our essential criteria
17/06/2026
Full time
As climate change forces the world to change priorities, we've changed ours. LoweConex, a division of Lowe Corporation, is a patented, award-winning, cloud-based IoT software platform and hardware solution offering innovative energy management techniques and cutting-edge automation protocols. Our technology is helping our customers reduce their environmental impact and meet energy reduction and carbon emission targets ahead of schedule. The Job As a Senior Business Analyst, you are a key contributor to our continued growth and success. You are a senior participant and leader within the agile scrum development team. You collaborate with a range of stakeholders including customers and technology teams to understand the customer's technical and business environment. You balance technical challenges against requirements which bring real value to our customers. Key responsibilities include: Lead discovery, storyboarding, prototyping, and business analysis activities within a high-performing technology team Partner with senior stakeholders to ensure agile best practices Gather project analysis metrics and data on; user stories, interface specifications, data mapping specifications, UI specifications, report specifications Review QA test strategy and test plans Partner with development and QA on solution assessment and validation Accurately represent the needs of internal and external customers Travel to UK and other global offices as required. Qualifications As a people-orientated organisation, candidates must demonstrate a strong match for our vibrant entrepreneurial culture and our core values; Listen, Empower, Innovate and Accomplish. The successful candidate must be a self-starter with an ability to prioritise and work autonomously in a fast-paced environment. Candidates should also possess the following skills and experience: Bachelor's degree (or equivalent) in in a relevant field (or alternative experience) 3+ years' experience as a technical business analyst working on enterprise software applications, preferably in SaaS development Skilled at negotiating consensus among departments/teams that request conflicting or inconsistent software requirements Strong understanding of Agile methodologies Understanding of SQL and database management Thorough knowledge and experience of agile methodologies Proven analytical abilities and a self-starter attitude Excellent written and verbal communication skills, with an ability to translate data into actionable insights Ability to manage time effectively and work on tasks with competing priority Familiarity with HTML, XML, SOAP APIs, UX Design. Experience in connected devices / IoT solutions Knowledge of relational databases, XML, or programming languages Experience using Atlassian products (e.g. JIRA, Confluence). Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience. Lowe is an equal opportunity employer and committed to a diverse workforce. We are incredibly selective in our hiring and shortlisting for this vacancy will be completed on the basis of merit. Candidates should tailor their CVs to reflect our essential criteria
Corporate Planning & Management, Product Owner - Procurement Customer Journey, Associate, Birmingham
WeAreTechWomen Birmingham, Staffordshire
OUR IMPACT Corporate Planning & Management (CPM) unifies Finance & Planning, Global Procurement, Product & Reporting, CPM Engineering and CPM Management teams to deliver business planning and analytics, expense management, third party risk management, sustainability strategy for our operations and supply chain, and governance strategies across the firm. Global Procurement Enables the firm to work strategically with third parties, ensuring strong commercial and compliance controls while promoting sustainability. It drives value, encourages innovation, and reduces risks throughout the supply chain for services and non compensation spending. Key teams include Strategic Sourcing, which works with business units to source and contract third party products and services, optimize value, and digitize commercial commitments. They monitor the firm's main relationships to support ongoing improvement and consistent value delivery. Third Party Risk Management (TPRM) identifies, assesses, manages, and monitors third party risks for all relationships, including vendors and contingent workers, helping to prevent issues like cybersecurity threats and operational disruptions. Procure to Pay (P2P) oversees the payment process, from vendor onboarding and invoice handling to travel expense processing and compliance, ensuring efficiency. The Travel team manages travel services and policy for cost effectiveness and compliance. Sustainable Operations lead emission reduction strategies and ESG risk management in the supply chain, supporting environmental and social goals. Product & Reporting Manages product lifecycle and reporting for vendor supplied and internal solutions. This team provides CPM stakeholders with tools and insights to meet business and regulatory needs. The Product team maintains technology platforms like FP&A systems, Spend Management, and Third Party Risk Management tools, focusing on user experience and digital workflows for vendor management and compliance. The Reporting team creates reports, dashboards, and analytics to show spending patterns, risk metrics, and performance, helping stakeholders monitor KPIs, find cost savings, and make informed decisions while ensuring data accuracy and compliance. Finance & Planning Manages planning and reporting to support the firm's strategic goals, integrating revenue, expense, liquidity, and capital planning in collaboration with Controllers, Treasury, and Risk. This pillar includes divisional CFOs who advise on financial opportunities and manage zero based budgeting. Product Finance oversees governance and accounting for non compensation expenses, ensuring efficient use and transparency for senior leadership. Corporate Insurance & Advisory manages insurance needs, connects risk to insurance solutions, and provides advisory support for firm activities and claims. CPM Engineering Develops solutions for managing third party spend, data, automation, budgeting, forecasting, and expense allocation to support decision making aligned with strategic objectives. CPM Management Includes senior leaders and teams that give strategic oversight and operational support across The Core. This pillar covers the Chief of Staff function and Communications and User Engagement team, which manage change initiatives and people strategies for CPM. It also leads operational risk programs, ensures compliance with risk and resilience policies, and manages CPM specific risks with proper controls. YOUR IMPACT This role sits within Product & Reporting. The Product & Reporting team is a global team who enable Goldman Sachs to manage our vendor contracts and third party risk actively and effectively, deliver supply chain effectiveness, travel & expense processing & enable Source to Pay activity through the platforms we maintain within our architecture. Through excellent functional, project, program, and change management skills, along with a bias for becoming the subject matter or technical expert and driving our strategic architectural vision, this team seeks to fulfil the vision of our clients and partners with employees across platforms like Ariba, S4, Concur, KY3P & Fieldglass. The Product & Reporting Team work closely with senior leadership, process owners, CPM Engineering and our vendors to drive supply chain value and achieve Corporate Planning & Management's objectives & key results. This role, positioned within the EMEA Product Team, will support the delivery of our Customer Journey through our ProcurementHub Process Orchestration Platform (Powered by ORO Labs). The role requires regular collaboration with various functions across the firm, independent work capability, and interaction with senior professionals. The ideal candidate will be a skilled Product Owner experienced across Procurement Platforms and Processes. This role requires a blend of analytical skills, business process expertise, product design capabilities, and low code/no code system configuration & testing experience to ensure the seamless implementation of the ProcurementHub platform. Job responsibilities will include, but are not limited to: Work with business stakeholders to gather and document requirements for ProcurementHub and convert them into detailed user stories. Partner with Strategic Sourcing and Third Party Risk Management (TPRM) teams to automate manual policies into user friendly processes. Architect and configure end to end procurement orchestration workflows using ORO Labs AI to automate complex intake, risk, and compliance processes. Identify opportunities to improve the procurement experience through automation and AI capabilities. Lead workshops, meetings, and demonstrations to align stakeholders, collect feedback and deliver user training. Define testing strategies and lead User Acceptance Testing (UAT) to ensure new features meet business objectives and GS security standards. Monitor platform adoption and usage metrics to identify friction points in the procurement journey. Leverage data driven insights to propose iterative improvements to the user experience. Communicate product updates, release notes, and roadmap progress to senior leadership and cross divisional partners. Assist with post go live validations and ensure smooth, defect free production rollouts. Qualifications: Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field, or equivalent experience. Over 5 years' experience as a Business Analyst or Product Lead, preferably with understanding of the "Intake to Pay" lifecycle, including supplier onboarding, risk tiering, and contract management. Ability to build complex logic and workflows in orchestration platforms (e.g., ORO Labs, ServiceNow, or similar BPM tools) preferred. Understanding of Large Language Model (LLM) capabilities and the ability to write structured, effective instructions/prompts for AI agents to execute business tasks. Familiarity with data structures and the ability to map fields between disparate systems is preferred. Familiarity with Ariba Invoicing, Ariba SLP, S4 HANA, or similar Invoice to Pay and Vendor Management applications is preferred. Experience participating in at least one medium to large scale platform deployment project within Professional Services. Understanding of Agile change management and platforms such as JIRA and Confluence or comparable tools. Excellent analytical skills, with a preference for using data to guide decisions and direction. Outstanding communication skills and ability to work effectively with cross functional teams and present to senior leadership. Ability to collaborate across hierarchies and regions, with a flexible working style. Comfort working in a fast paced, evolving environment where requirements may shift based on regulatory or strategic changes. Experience in the Financial Services industry is advantageous, though not required. Proactive, enthusiastic, and team oriented attitude. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
16/06/2026
Full time
OUR IMPACT Corporate Planning & Management (CPM) unifies Finance & Planning, Global Procurement, Product & Reporting, CPM Engineering and CPM Management teams to deliver business planning and analytics, expense management, third party risk management, sustainability strategy for our operations and supply chain, and governance strategies across the firm. Global Procurement Enables the firm to work strategically with third parties, ensuring strong commercial and compliance controls while promoting sustainability. It drives value, encourages innovation, and reduces risks throughout the supply chain for services and non compensation spending. Key teams include Strategic Sourcing, which works with business units to source and contract third party products and services, optimize value, and digitize commercial commitments. They monitor the firm's main relationships to support ongoing improvement and consistent value delivery. Third Party Risk Management (TPRM) identifies, assesses, manages, and monitors third party risks for all relationships, including vendors and contingent workers, helping to prevent issues like cybersecurity threats and operational disruptions. Procure to Pay (P2P) oversees the payment process, from vendor onboarding and invoice handling to travel expense processing and compliance, ensuring efficiency. The Travel team manages travel services and policy for cost effectiveness and compliance. Sustainable Operations lead emission reduction strategies and ESG risk management in the supply chain, supporting environmental and social goals. Product & Reporting Manages product lifecycle and reporting for vendor supplied and internal solutions. This team provides CPM stakeholders with tools and insights to meet business and regulatory needs. The Product team maintains technology platforms like FP&A systems, Spend Management, and Third Party Risk Management tools, focusing on user experience and digital workflows for vendor management and compliance. The Reporting team creates reports, dashboards, and analytics to show spending patterns, risk metrics, and performance, helping stakeholders monitor KPIs, find cost savings, and make informed decisions while ensuring data accuracy and compliance. Finance & Planning Manages planning and reporting to support the firm's strategic goals, integrating revenue, expense, liquidity, and capital planning in collaboration with Controllers, Treasury, and Risk. This pillar includes divisional CFOs who advise on financial opportunities and manage zero based budgeting. Product Finance oversees governance and accounting for non compensation expenses, ensuring efficient use and transparency for senior leadership. Corporate Insurance & Advisory manages insurance needs, connects risk to insurance solutions, and provides advisory support for firm activities and claims. CPM Engineering Develops solutions for managing third party spend, data, automation, budgeting, forecasting, and expense allocation to support decision making aligned with strategic objectives. CPM Management Includes senior leaders and teams that give strategic oversight and operational support across The Core. This pillar covers the Chief of Staff function and Communications and User Engagement team, which manage change initiatives and people strategies for CPM. It also leads operational risk programs, ensures compliance with risk and resilience policies, and manages CPM specific risks with proper controls. YOUR IMPACT This role sits within Product & Reporting. The Product & Reporting team is a global team who enable Goldman Sachs to manage our vendor contracts and third party risk actively and effectively, deliver supply chain effectiveness, travel & expense processing & enable Source to Pay activity through the platforms we maintain within our architecture. Through excellent functional, project, program, and change management skills, along with a bias for becoming the subject matter or technical expert and driving our strategic architectural vision, this team seeks to fulfil the vision of our clients and partners with employees across platforms like Ariba, S4, Concur, KY3P & Fieldglass. The Product & Reporting Team work closely with senior leadership, process owners, CPM Engineering and our vendors to drive supply chain value and achieve Corporate Planning & Management's objectives & key results. This role, positioned within the EMEA Product Team, will support the delivery of our Customer Journey through our ProcurementHub Process Orchestration Platform (Powered by ORO Labs). The role requires regular collaboration with various functions across the firm, independent work capability, and interaction with senior professionals. The ideal candidate will be a skilled Product Owner experienced across Procurement Platforms and Processes. This role requires a blend of analytical skills, business process expertise, product design capabilities, and low code/no code system configuration & testing experience to ensure the seamless implementation of the ProcurementHub platform. Job responsibilities will include, but are not limited to: Work with business stakeholders to gather and document requirements for ProcurementHub and convert them into detailed user stories. Partner with Strategic Sourcing and Third Party Risk Management (TPRM) teams to automate manual policies into user friendly processes. Architect and configure end to end procurement orchestration workflows using ORO Labs AI to automate complex intake, risk, and compliance processes. Identify opportunities to improve the procurement experience through automation and AI capabilities. Lead workshops, meetings, and demonstrations to align stakeholders, collect feedback and deliver user training. Define testing strategies and lead User Acceptance Testing (UAT) to ensure new features meet business objectives and GS security standards. Monitor platform adoption and usage metrics to identify friction points in the procurement journey. Leverage data driven insights to propose iterative improvements to the user experience. Communicate product updates, release notes, and roadmap progress to senior leadership and cross divisional partners. Assist with post go live validations and ensure smooth, defect free production rollouts. Qualifications: Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field, or equivalent experience. Over 5 years' experience as a Business Analyst or Product Lead, preferably with understanding of the "Intake to Pay" lifecycle, including supplier onboarding, risk tiering, and contract management. Ability to build complex logic and workflows in orchestration platforms (e.g., ORO Labs, ServiceNow, or similar BPM tools) preferred. Understanding of Large Language Model (LLM) capabilities and the ability to write structured, effective instructions/prompts for AI agents to execute business tasks. Familiarity with data structures and the ability to map fields between disparate systems is preferred. Familiarity with Ariba Invoicing, Ariba SLP, S4 HANA, or similar Invoice to Pay and Vendor Management applications is preferred. Experience participating in at least one medium to large scale platform deployment project within Professional Services. Understanding of Agile change management and platforms such as JIRA and Confluence or comparable tools. Excellent analytical skills, with a preference for using data to guide decisions and direction. Outstanding communication skills and ability to work effectively with cross functional teams and present to senior leadership. Ability to collaborate across hierarchies and regions, with a flexible working style. Comfort working in a fast paced, evolving environment where requirements may shift based on regulatory or strategic changes. Experience in the Financial Services industry is advantageous, though not required. Proactive, enthusiastic, and team oriented attitude. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Local Pensions Partnership
Test Lead
Local Pensions Partnership Preston, Lancashire
Test Lead - Pensions (Hybrid or Remote with regular travel to Preston) Salary circa £65K DOE A glance at the role A brand new opportunity for an experienced Test Lead to join our growing Change Team and collaborate with passionate change professionals. As a senior member of the Change Team, you will be the primary architect and guardian of test quality, designing the testing roadmap while supporting project delivery. You will set the strategic testing direction to deliver first class member services and manage the full testing lifecycle to ensure all products, applications and systems function correctly prior to release. You must champion exceptional testing practices across LPPA, demonstrating best in class behaviours to achieve the desired results and act in line with LPPA's values. Benefits Competitive salary circa £65K DOE 25 days' holiday, plus bank holidays and 2 additional concessionary days and 1 day for your Birthday, with the ability to buy and sell leave Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions Access to Health or Dental Plan Access to our Enhanced Employee Assistance Programme for when you or your family might need support Access to our bespoke Reward Discount Scheme - 'Your Perk Site' Opportunities to attend wellbeing webinars and social events Daily free fruit and snacks available in our office Free Car Parking in Preston City Centre What you'll be doing Test Strategy & Governance Establish the overall test strategy, including methodology (Agile, Waterfall, or DevOps), test deliverables and tools for the Change Roadmap Act as an enabler by embedding testing principles early in the development lifecycle Define and track test KPIs such as defect density, test coverage and pass/fail rates to provide a clear picture of release readiness Hold accountability for testing standards across the business Maintain a testing pace that supports the Change Roadmap Define the automation strategy and create a roadmap to deliver this long term goal Technical Lead & Hands On Execution Create and agree detailed test plans, estimates and scenarios for all test deliverables for assigned projects Identify potential project risks early and create mitigation strategies Lead by example by performing complex testing tasks during critical periods Validate the configuration of testing environments, ensuring software and data versions are ready for execution and define data needs Implement a structured approach to defect management, leading daily triage meetings to prioritise issues and agree resolutions and timescales Work closely with the systems team and external partners to perform root cause analysis and suggest improvements when defects recur Create daily/weekly test execution reports showing progress against plan, pass/fail rates and outstanding risks Team Management & Development Manage, mentor and resource plan for a growing team of test analysts Assign team members to projects and tasks based on technical strengths, business knowledge, development needs and availability Facilitate daily syncs to identify blockers and conduct peer reviews of test cases to ensure technical accuracy Relationship & Stakeholder Management Maintain collaborative partnerships focused on shared quality ownership with project delivery teams, promoting early test involvement, feedback loops and shared goals Ensure test governance aligns with the wider Change Governance model and build proactive relationships with Business Analysts for requirements validation Maintain day to day collaboration with the systems team to monitor upcoming changes and release timelines, flagging potential constraints to change plans Manage and coordinate UAT and resource planning for business teams Manage relationships with external partners to ensure third party deliverables meet robust quality standards Qualifications & Experience Expert knowledge of DevOps, SQL for data validation, and API testing Experience building or maintaining automation frameworks to increase efficiency Skilled at reading code and complex data to produce actionable reports Ability to summarise complex problems and resolutions accurately for teams outside the Test Team Drive testing efficiency to minimise change fatigue Proactive, self motivated team player with minimal supervision, exhibiting behaviours in line with LPPA's values At least 3 years in a QA/Test leadership or senior coordinator capacity Nice to have Previous experience in pension administration (specifically with UPM software) or the public sector Strong experience using Azure DevOps for test management, defect tracking, and CI/CD pipeline integration Previous knowledge of website/digital testing Certifications: ISTQB Advanced Level (Test Manager) or ISTQB Foundation/Agile Tester Extension Working with and upholding our values • Working together • Committed to excellence • Doing the right thing • Forward thinking
16/06/2026
Full time
Test Lead - Pensions (Hybrid or Remote with regular travel to Preston) Salary circa £65K DOE A glance at the role A brand new opportunity for an experienced Test Lead to join our growing Change Team and collaborate with passionate change professionals. As a senior member of the Change Team, you will be the primary architect and guardian of test quality, designing the testing roadmap while supporting project delivery. You will set the strategic testing direction to deliver first class member services and manage the full testing lifecycle to ensure all products, applications and systems function correctly prior to release. You must champion exceptional testing practices across LPPA, demonstrating best in class behaviours to achieve the desired results and act in line with LPPA's values. Benefits Competitive salary circa £65K DOE 25 days' holiday, plus bank holidays and 2 additional concessionary days and 1 day for your Birthday, with the ability to buy and sell leave Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions Access to Health or Dental Plan Access to our Enhanced Employee Assistance Programme for when you or your family might need support Access to our bespoke Reward Discount Scheme - 'Your Perk Site' Opportunities to attend wellbeing webinars and social events Daily free fruit and snacks available in our office Free Car Parking in Preston City Centre What you'll be doing Test Strategy & Governance Establish the overall test strategy, including methodology (Agile, Waterfall, or DevOps), test deliverables and tools for the Change Roadmap Act as an enabler by embedding testing principles early in the development lifecycle Define and track test KPIs such as defect density, test coverage and pass/fail rates to provide a clear picture of release readiness Hold accountability for testing standards across the business Maintain a testing pace that supports the Change Roadmap Define the automation strategy and create a roadmap to deliver this long term goal Technical Lead & Hands On Execution Create and agree detailed test plans, estimates and scenarios for all test deliverables for assigned projects Identify potential project risks early and create mitigation strategies Lead by example by performing complex testing tasks during critical periods Validate the configuration of testing environments, ensuring software and data versions are ready for execution and define data needs Implement a structured approach to defect management, leading daily triage meetings to prioritise issues and agree resolutions and timescales Work closely with the systems team and external partners to perform root cause analysis and suggest improvements when defects recur Create daily/weekly test execution reports showing progress against plan, pass/fail rates and outstanding risks Team Management & Development Manage, mentor and resource plan for a growing team of test analysts Assign team members to projects and tasks based on technical strengths, business knowledge, development needs and availability Facilitate daily syncs to identify blockers and conduct peer reviews of test cases to ensure technical accuracy Relationship & Stakeholder Management Maintain collaborative partnerships focused on shared quality ownership with project delivery teams, promoting early test involvement, feedback loops and shared goals Ensure test governance aligns with the wider Change Governance model and build proactive relationships with Business Analysts for requirements validation Maintain day to day collaboration with the systems team to monitor upcoming changes and release timelines, flagging potential constraints to change plans Manage and coordinate UAT and resource planning for business teams Manage relationships with external partners to ensure third party deliverables meet robust quality standards Qualifications & Experience Expert knowledge of DevOps, SQL for data validation, and API testing Experience building or maintaining automation frameworks to increase efficiency Skilled at reading code and complex data to produce actionable reports Ability to summarise complex problems and resolutions accurately for teams outside the Test Team Drive testing efficiency to minimise change fatigue Proactive, self motivated team player with minimal supervision, exhibiting behaviours in line with LPPA's values At least 3 years in a QA/Test leadership or senior coordinator capacity Nice to have Previous experience in pension administration (specifically with UPM software) or the public sector Strong experience using Azure DevOps for test management, defect tracking, and CI/CD pipeline integration Previous knowledge of website/digital testing Certifications: ISTQB Advanced Level (Test Manager) or ISTQB Foundation/Agile Tester Extension Working with and upholding our values • Working together • Committed to excellence • Doing the right thing • Forward thinking
Lead Digital Analyst: Decision Intelligence & Exec Insights
慨正橡扯 Leeds, Yorkshire
慨正橡扯 is looking for a Lead Digital Analyst (Decision Intelligence) to enhance our digital analytics capabilities. This role involves connecting data to business decisions, ensuring effective structure and understanding of data to drive commercial outcomes. You will translate complex analyses into clear insights for senior stakeholders and focus on automation and AI development within the analytics function. The position offers hybrid working with great perks, including discounts on travel services.
16/06/2026
Full time
慨正橡扯 is looking for a Lead Digital Analyst (Decision Intelligence) to enhance our digital analytics capabilities. This role involves connecting data to business decisions, ensuring effective structure and understanding of data to drive commercial outcomes. You will translate complex analyses into clear insights for senior stakeholders and focus on automation and AI development within the analytics function. The position offers hybrid working with great perks, including discounts on travel services.
Lead Digital Analyst
慨正橡扯 Leeds, Yorkshire
We're looking for a Lead Digital Analyst (Decision Intelligence) to help evolve our digital analytics capability beyond reporting and BAU analysis into a more strategic, insight led function. This role will connect the technical side of data with wider business decision making, ensuring data is structured, understood, and used effectively to drive commercial outcomes. A key part of the role will be translating complex analysis into clear, commercially focused insight for senior stakeholders and C suite audiences. The role will also build on the automation, AI development, and measurement optimisation work already established across the analytics function. Benefits Hybrid working - we're in the office 2 days a week (Tuesday/Wednesday) Discounts on flights and Jet2holidays Generous profit share scheme What you'll be doing: Lead advanced omni channel analytics and insight initiatives. Translate complex analysis into clear, commercially focused recommendations and executive level storytelling. Build high quality dashboards, presentations, and insight packs for senior stakeholders and C suite audiences. What you'll have: Advanced SQL capability and experience working with large scale datasets. Experience with BigQuery, Snowflake, or similar cloud based data platforms. Strong dashboarding and data visualisation capability using tools such as Tableau and Looker Studio. Exposure to AI, machine learning, or predictive analytics approaches within a commercial environment. Strong analytical mindset with the ability to turn complex data into meaningful business insight. Excellent storytelling and presentation skills, with confidence presenting to senior leadership. Join us as we redefine travel experiences and create memories for millions of passengers. At and Jet2holidays, your potential has no limits. Apply today and let your career take flight!
14/06/2026
Full time
We're looking for a Lead Digital Analyst (Decision Intelligence) to help evolve our digital analytics capability beyond reporting and BAU analysis into a more strategic, insight led function. This role will connect the technical side of data with wider business decision making, ensuring data is structured, understood, and used effectively to drive commercial outcomes. A key part of the role will be translating complex analysis into clear, commercially focused insight for senior stakeholders and C suite audiences. The role will also build on the automation, AI development, and measurement optimisation work already established across the analytics function. Benefits Hybrid working - we're in the office 2 days a week (Tuesday/Wednesday) Discounts on flights and Jet2holidays Generous profit share scheme What you'll be doing: Lead advanced omni channel analytics and insight initiatives. Translate complex analysis into clear, commercially focused recommendations and executive level storytelling. Build high quality dashboards, presentations, and insight packs for senior stakeholders and C suite audiences. What you'll have: Advanced SQL capability and experience working with large scale datasets. Experience with BigQuery, Snowflake, or similar cloud based data platforms. Strong dashboarding and data visualisation capability using tools such as Tableau and Looker Studio. Exposure to AI, machine learning, or predictive analytics approaches within a commercial environment. Strong analytical mindset with the ability to turn complex data into meaningful business insight. Excellent storytelling and presentation skills, with confidence presenting to senior leadership. Join us as we redefine travel experiences and create memories for millions of passengers. At and Jet2holidays, your potential has no limits. Apply today and let your career take flight!
Corporate Planning & Management, Product Owner - Procurement Customer Journey, Associate, Birmingham
Goldman Sachs Group, Inc. Birmingham, Staffordshire
OUR IMPACT Corporate Planning & Management (CPM) unifies Finance & Planning, Global Procurement, Product & Reporting, CPM Engineering and CPM Management teams to deliver business planning and analytics, expense management, third party risk management, sustainability strategy for our operations and supply chain, and governance strategies across the firm. Global Procurement enables the firm to work strategically with third parties, ensuring strong commercial and compliance controls while promoting sustainability. It drives value, encourages innovation, and reduces risks throughout the supply chain for services and non compensation spending. Key teams include Strategic Sourcing, which works with business units to source and contract third party products and services, optimize value, and digitize commercial commitments. They monitor the firm's main relationships to support ongoing improvement and consistent value delivery. Third Party Risk Management (TPRM) identifies, assesses, manages, and monitors third party risks for all relationships, including vendors and contingent workers, helping to prevent issues like cybersecurity threats and operational disruptions. Procure to Pay (P2P) oversees the payment process, from vendor onboarding and invoice handling to travel expense processing and compliance, ensuring efficiency. The Travel team manages travel services and policy for cost effectiveness and compliance. Sustainable Operations lead emission reduction strategies and ESG risk management in the supply chain, supporting environmental and social goals. Product & Reporting manages product lifecycle and reporting for vendor supplied and internal solutions. The Product team maintains technology platforms like FP&A systems, Spend Management, and Third Party Risk Management tools, focusing on user experience and digital workflows for vendor management and compliance. The Reporting team creates reports, dashboards, and analytics to show spending patterns, risk metrics, and performance, helping stakeholders monitor KPIs, find cost savings, and make informed decisions while ensuring data accuracy and compliance. Finance & Planning manages planning and reporting to support the firm's strategic goals, integrating revenue, expense, liquidity, and capital planning in collaboration with Controllers, Treasury, and Risk. This pillar includes divisional CFOs who advise on financial opportunities and manage zero based budgeting. Product Finance oversees governance and accounting for non compensation expenses, ensuring efficient use and transparency for senior leadership. Corporate Insurance & Advisory manages insurance needs, connects risk to insurance solutions, and provides advisory support for firm activities and claims. CPM Engineering develops solutions for managing third party spend, data, automation, budgeting, forecasting, and expense allocation to support decision making aligned with strategic objectives. CPM Management includes senior leaders and teams that give strategic oversight and operational support across The Core. This pillar covers the Chief of Staff function and Communications and User Engagement team, which manage change initiatives and people strategies for CPM. It also leads operational risk programs, ensures compliance with risk and resilience policies, and manages CPM specific risks with proper controls. YOUR IMPACT This role sits within Product & Reporting. The Product & Reporting team is a global team who enable Goldman Sachs to manage our vendor contracts and third party risk actively and effectively, deliver supply chain effectiveness, travel & expense processing & enable Source to Pay activity through the platforms we maintain within our architecture. Through excellent functional, project, program, and change management skills, along with a bias for becoming the subject matter or technical expert and driving our strategic architectural vision, this team seeks to fulfil the vision of our clients and partners with employees across platforms like Ariba, S4, Concur, KY3P & Fieldglass. The Product & Reporting Team work closely with senior leadership, process owners, CPM Engineering and our vendors to drive supply chain value and achieve Corporate Planning & Management's objectives & key results. This role, positioned within the EMEA Product Team, will support the delivery of our Customer Journey through our ProcurementHub Process Orchestration Platform (Powered by ORO Labs). The role requires regular collaboration with various functions across the firm, independent work capability, and interaction with senior professionals. The ideal candidate will be a skilled Product Owner experienced across Procurement Platforms and Processes. This role requires a blend of analytical skills, business process expertise, product design capabilities, and low code/no code system configuration & testing experience to ensure the seamless implementation of the ProcurementHub platform. JOB RESPONSIBILITIES Work with business stakeholders to gather and document requirements for ProcurementHub and convert them into detailed user stories. Partner with Strategic Sourcing and Third-Party Risk Management (TPRM) teams to automate manual policies into user friendly processes. Architect and configure end to end procurement orchestration workflows using ORO Labs AI to automate complex intake, risk, and compliance processes. Identify opportunities to improve the procurement experience through automation and AI capabilities. Lead workshops, meetings, and demonstrations to align stakeholders, collect feedback and deliver user training. Define testing strategies and lead User Acceptance Testing (UAT) to ensure new features meet business objectives and GS security standards. Monitor platform adoption and usage metrics to identify friction points in the procurement journey. Leverage data driven insights to propose iterative improvements to the user experience. Communicate product updates, release notes, and roadmap progress to senior leadership and cross divisional partners. Assist with post go live validations and ensure smooth, defect free production rollouts. QUALIFICATIONS Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field, or equivalent experience. Over 5 years' experience as a Business Analyst or Product Lead, preferably with understanding of the "Intake-to-Pay" lifecycle, including supplier onboarding, risk tiering, and contract management. Ability to build complex logic and workflows in orchestration platforms (e.g., ORO Labs, ServiceNow, or similar BPM tools) preferred. Understanding of Large Language Model (LLM) capabilities and the ability to write structured, effective instructions/prompts for AI agents to execute business tasks. Familiarity with data structures and the ability to map fields between disparate systems is preferred. Familiarity with Ariba Invoicing, Ariba SLP, S4 HANA, or similar Invoice to Pay and Vendor Management applications is preferred. Experience participating in at least one medium-to-large-scale platform deployment project within Professional Services. Understanding of Agile change management and platforms such as JIRA and Confluence or comparable tools. Excellent analytical skills, with a preference for using data to guide decisions and direction. Outstanding communication skills and ability to work effectively with cross functional teams and present to senior leadership. Ability to collaborate across hierarchies and regions, with a flexible working style. Comfort working in a fast paced, evolving environment where requirements may shift based on regulatory or strategic changes. Experience in the Financial Services industry is advantageous, though not required. Proactive, enthusiastic, and team oriented attitude. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, or any other characteristic protected by applicable law.
14/06/2026
Full time
OUR IMPACT Corporate Planning & Management (CPM) unifies Finance & Planning, Global Procurement, Product & Reporting, CPM Engineering and CPM Management teams to deliver business planning and analytics, expense management, third party risk management, sustainability strategy for our operations and supply chain, and governance strategies across the firm. Global Procurement enables the firm to work strategically with third parties, ensuring strong commercial and compliance controls while promoting sustainability. It drives value, encourages innovation, and reduces risks throughout the supply chain for services and non compensation spending. Key teams include Strategic Sourcing, which works with business units to source and contract third party products and services, optimize value, and digitize commercial commitments. They monitor the firm's main relationships to support ongoing improvement and consistent value delivery. Third Party Risk Management (TPRM) identifies, assesses, manages, and monitors third party risks for all relationships, including vendors and contingent workers, helping to prevent issues like cybersecurity threats and operational disruptions. Procure to Pay (P2P) oversees the payment process, from vendor onboarding and invoice handling to travel expense processing and compliance, ensuring efficiency. The Travel team manages travel services and policy for cost effectiveness and compliance. Sustainable Operations lead emission reduction strategies and ESG risk management in the supply chain, supporting environmental and social goals. Product & Reporting manages product lifecycle and reporting for vendor supplied and internal solutions. The Product team maintains technology platforms like FP&A systems, Spend Management, and Third Party Risk Management tools, focusing on user experience and digital workflows for vendor management and compliance. The Reporting team creates reports, dashboards, and analytics to show spending patterns, risk metrics, and performance, helping stakeholders monitor KPIs, find cost savings, and make informed decisions while ensuring data accuracy and compliance. Finance & Planning manages planning and reporting to support the firm's strategic goals, integrating revenue, expense, liquidity, and capital planning in collaboration with Controllers, Treasury, and Risk. This pillar includes divisional CFOs who advise on financial opportunities and manage zero based budgeting. Product Finance oversees governance and accounting for non compensation expenses, ensuring efficient use and transparency for senior leadership. Corporate Insurance & Advisory manages insurance needs, connects risk to insurance solutions, and provides advisory support for firm activities and claims. CPM Engineering develops solutions for managing third party spend, data, automation, budgeting, forecasting, and expense allocation to support decision making aligned with strategic objectives. CPM Management includes senior leaders and teams that give strategic oversight and operational support across The Core. This pillar covers the Chief of Staff function and Communications and User Engagement team, which manage change initiatives and people strategies for CPM. It also leads operational risk programs, ensures compliance with risk and resilience policies, and manages CPM specific risks with proper controls. YOUR IMPACT This role sits within Product & Reporting. The Product & Reporting team is a global team who enable Goldman Sachs to manage our vendor contracts and third party risk actively and effectively, deliver supply chain effectiveness, travel & expense processing & enable Source to Pay activity through the platforms we maintain within our architecture. Through excellent functional, project, program, and change management skills, along with a bias for becoming the subject matter or technical expert and driving our strategic architectural vision, this team seeks to fulfil the vision of our clients and partners with employees across platforms like Ariba, S4, Concur, KY3P & Fieldglass. The Product & Reporting Team work closely with senior leadership, process owners, CPM Engineering and our vendors to drive supply chain value and achieve Corporate Planning & Management's objectives & key results. This role, positioned within the EMEA Product Team, will support the delivery of our Customer Journey through our ProcurementHub Process Orchestration Platform (Powered by ORO Labs). The role requires regular collaboration with various functions across the firm, independent work capability, and interaction with senior professionals. The ideal candidate will be a skilled Product Owner experienced across Procurement Platforms and Processes. This role requires a blend of analytical skills, business process expertise, product design capabilities, and low code/no code system configuration & testing experience to ensure the seamless implementation of the ProcurementHub platform. JOB RESPONSIBILITIES Work with business stakeholders to gather and document requirements for ProcurementHub and convert them into detailed user stories. Partner with Strategic Sourcing and Third-Party Risk Management (TPRM) teams to automate manual policies into user friendly processes. Architect and configure end to end procurement orchestration workflows using ORO Labs AI to automate complex intake, risk, and compliance processes. Identify opportunities to improve the procurement experience through automation and AI capabilities. Lead workshops, meetings, and demonstrations to align stakeholders, collect feedback and deliver user training. Define testing strategies and lead User Acceptance Testing (UAT) to ensure new features meet business objectives and GS security standards. Monitor platform adoption and usage metrics to identify friction points in the procurement journey. Leverage data driven insights to propose iterative improvements to the user experience. Communicate product updates, release notes, and roadmap progress to senior leadership and cross divisional partners. Assist with post go live validations and ensure smooth, defect free production rollouts. QUALIFICATIONS Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field, or equivalent experience. Over 5 years' experience as a Business Analyst or Product Lead, preferably with understanding of the "Intake-to-Pay" lifecycle, including supplier onboarding, risk tiering, and contract management. Ability to build complex logic and workflows in orchestration platforms (e.g., ORO Labs, ServiceNow, or similar BPM tools) preferred. Understanding of Large Language Model (LLM) capabilities and the ability to write structured, effective instructions/prompts for AI agents to execute business tasks. Familiarity with data structures and the ability to map fields between disparate systems is preferred. Familiarity with Ariba Invoicing, Ariba SLP, S4 HANA, or similar Invoice to Pay and Vendor Management applications is preferred. Experience participating in at least one medium-to-large-scale platform deployment project within Professional Services. Understanding of Agile change management and platforms such as JIRA and Confluence or comparable tools. Excellent analytical skills, with a preference for using data to guide decisions and direction. Outstanding communication skills and ability to work effectively with cross functional teams and present to senior leadership. Ability to collaborate across hierarchies and regions, with a flexible working style. Comfort working in a fast paced, evolving environment where requirements may shift based on regulatory or strategic changes. Experience in the Financial Services industry is advantageous, though not required. Proactive, enthusiastic, and team oriented attitude. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, or any other characteristic protected by applicable law.
Senior IA/AI Consultant
Ciklum
Ciklum is looking for a Senior IA/AI Consultant to join our team full-time in the United Kingdom. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role Ciklum is looking for a full-time Intelligent Automation & AI Consultant to join our rapidly growing team and work across a wide range of clients and industries. This is a high-growth, high-performance role where you are expected to advise clients on designing and implementing solutions to transform their business areas through automation and advanced AI capabilities. This role will suit a highly driven, initiative taking individual who is comfortable working with senior stakeholders from multiple $bn revenue clients. The Senior Consultant will lead the end to end project lifecycle, from strategic requirements definition and detailed process mapping to delivery governance and successful organizational change management. You will serve as the critical bridge between the client's strategic vision and the technical execution team, ensuring complex IA/AI solutions translate directly into measurable business value. Responsibilities You will lead the end-to-end Business Analysis lifecycle, including complex requirements definition, detailed process modeling (AS-IS/TO-BE mapping), gap analysis, and final documentation to enable the configuration of automation solutions Own the full Project Management lifecycle for a portfolio of transformation initiatives. This includes defining project charters, managing scope, schedule, and budget, mitigating critical risks, and overseeing cross functional teams to ensure predictable, on time, and on budget delivery Design and facilitate executive-level workshops to drive alignment on the project scope and strategic objectives. You will lead stakeholder communication across all project phases, proactively managing expectations and securing organizational buy in Act as a trusted advisor to C-level client stakeholders. You will develop robust business cases grounded in detailed BA findings, defining clear success metrics, and leading the Program Governance to ensure all projects deliver the expected ROI Work closely with automation developers and business SMEs, serving as the critical bridge between business strategy and technical execution. You will lead quality assurance planning and non technical governance, focusing on traceability from the initial business requirement through to the final deployed solution Mentor and coach junior consultants and team members on best practices in requirements gathering, process modeling, and project delivery methodologies Lead the internal development of the Ciklum IA department by owning key initiatives, building sophisticated departmental assets, and actively supporting business development/pre sales activities Requirements Educated to degree level (or equivalent) Demonstrated expertise in structured Business Analysis methodologies, significant experience in leading complex requirements gathering, process mapping (e.g., BPMN), and defining technical/functional specifications for IA/AI solutions Expert knowledge of agile development and waterfall project methodologies, with proven experience in delivery management and implementing project governance frameworks Exceptional skill in managing project risks, issues, dependencies, and stakeholders to ensure successful project outcomes Deep commercial understanding and strategic vision of emerging technologies, including Intelligent Automation and the strategic business application of contemporary AI models like Generative AI Executive-level communication and presentation skills, both written and verbal, with the ability to influence C-level stakeholders on project strategy and delivery milestones A comprehensive understanding of the non-technical and regulatory implications of AI, such as bias, risk mitigation, and ethical application Ability to travel to client sites when required What's in it for you Ciklum offer an opportunity to work on projects with complex solutions where you communicate and work directly with clients. We offer a flexible, fantastic work culture and working environment where collaborative teamwork is what we are all about. We care about our business and employees and have created our office spaces to ensure they are comfortable and inspire ideas and creativity. Ciklum can offer a market leading compensation package with benefits to match Interested? Apply and let us talk! About us Ciklum is a Software Engineering and Solutions Company. Our 4,000+ IT professionals and consultants are in offices and delivery centres in London, India, Poland, Ukraine, and Spain. At Ciklum you will be given responsibility and support from the outset, collaborating directly with clients to help them achieve their goals. You will have the opportunity to work with blue chip clients across multiple countries including the UK and US. We are rapidly expanding across multiple regions and as a member of the UK office you will have the opportunity to get involved on projects across the globe as well as in the setup of offices in new locations. We currently have over 100 consultants in our global Automation & AI team, with 25+ in the UK. We host regular social events to support our strong team culture here in the UK and globally. There are lots of development opportunities and you will be part of a collaborative and creative team where we encourage new ideas. We empower employees from all backgrounds to thrive, to grow in their careers, and to make a real, visible impact within the organization and beyond. We are strong believers in building each individual's brand and allowing team members to lead on offerings that they are passionate about. Explore, empower, engineer with Ciklum Interested already? We would love to get to know you! Submit your application. We can't wait to see you at Ciklum.
14/06/2026
Full time
Ciklum is looking for a Senior IA/AI Consultant to join our team full-time in the United Kingdom. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role Ciklum is looking for a full-time Intelligent Automation & AI Consultant to join our rapidly growing team and work across a wide range of clients and industries. This is a high-growth, high-performance role where you are expected to advise clients on designing and implementing solutions to transform their business areas through automation and advanced AI capabilities. This role will suit a highly driven, initiative taking individual who is comfortable working with senior stakeholders from multiple $bn revenue clients. The Senior Consultant will lead the end to end project lifecycle, from strategic requirements definition and detailed process mapping to delivery governance and successful organizational change management. You will serve as the critical bridge between the client's strategic vision and the technical execution team, ensuring complex IA/AI solutions translate directly into measurable business value. Responsibilities You will lead the end-to-end Business Analysis lifecycle, including complex requirements definition, detailed process modeling (AS-IS/TO-BE mapping), gap analysis, and final documentation to enable the configuration of automation solutions Own the full Project Management lifecycle for a portfolio of transformation initiatives. This includes defining project charters, managing scope, schedule, and budget, mitigating critical risks, and overseeing cross functional teams to ensure predictable, on time, and on budget delivery Design and facilitate executive-level workshops to drive alignment on the project scope and strategic objectives. You will lead stakeholder communication across all project phases, proactively managing expectations and securing organizational buy in Act as a trusted advisor to C-level client stakeholders. You will develop robust business cases grounded in detailed BA findings, defining clear success metrics, and leading the Program Governance to ensure all projects deliver the expected ROI Work closely with automation developers and business SMEs, serving as the critical bridge between business strategy and technical execution. You will lead quality assurance planning and non technical governance, focusing on traceability from the initial business requirement through to the final deployed solution Mentor and coach junior consultants and team members on best practices in requirements gathering, process modeling, and project delivery methodologies Lead the internal development of the Ciklum IA department by owning key initiatives, building sophisticated departmental assets, and actively supporting business development/pre sales activities Requirements Educated to degree level (or equivalent) Demonstrated expertise in structured Business Analysis methodologies, significant experience in leading complex requirements gathering, process mapping (e.g., BPMN), and defining technical/functional specifications for IA/AI solutions Expert knowledge of agile development and waterfall project methodologies, with proven experience in delivery management and implementing project governance frameworks Exceptional skill in managing project risks, issues, dependencies, and stakeholders to ensure successful project outcomes Deep commercial understanding and strategic vision of emerging technologies, including Intelligent Automation and the strategic business application of contemporary AI models like Generative AI Executive-level communication and presentation skills, both written and verbal, with the ability to influence C-level stakeholders on project strategy and delivery milestones A comprehensive understanding of the non-technical and regulatory implications of AI, such as bias, risk mitigation, and ethical application Ability to travel to client sites when required What's in it for you Ciklum offer an opportunity to work on projects with complex solutions where you communicate and work directly with clients. We offer a flexible, fantastic work culture and working environment where collaborative teamwork is what we are all about. We care about our business and employees and have created our office spaces to ensure they are comfortable and inspire ideas and creativity. Ciklum can offer a market leading compensation package with benefits to match Interested? Apply and let us talk! About us Ciklum is a Software Engineering and Solutions Company. Our 4,000+ IT professionals and consultants are in offices and delivery centres in London, India, Poland, Ukraine, and Spain. At Ciklum you will be given responsibility and support from the outset, collaborating directly with clients to help them achieve their goals. You will have the opportunity to work with blue chip clients across multiple countries including the UK and US. We are rapidly expanding across multiple regions and as a member of the UK office you will have the opportunity to get involved on projects across the globe as well as in the setup of offices in new locations. We currently have over 100 consultants in our global Automation & AI team, with 25+ in the UK. We host regular social events to support our strong team culture here in the UK and globally. There are lots of development opportunities and you will be part of a collaborative and creative team where we encourage new ideas. We empower employees from all backgrounds to thrive, to grow in their careers, and to make a real, visible impact within the organization and beyond. We are strong believers in building each individual's brand and allowing team members to lead on offerings that they are passionate about. Explore, empower, engineer with Ciklum Interested already? We would love to get to know you! Submit your application. We can't wait to see you at Ciklum.
Asset & Wealth Management, Control Office, Issue Management, Analyst/Associate, Birmingham
Goldman Sachs Group, Inc. Birmingham, Staffordshire
Asset & Wealth Management, Control Office, Issue Management, Analyst/Associate, Birmingham Birmingham, West Midlands, England, United Kingdom Job Description ASSET & WEALTH MANAGEMENT Bringing together traditional and alternative investments, we provide clients around the world with a dedicated partnership and focus on long term performance. As the firm's primary investment area, we provide investment and advisory services for some of the world's leading pension plans, sovereign wealth funds, insurance companies, endowments, foundations, financial advisors and individuals, for which we oversee more than $2 trillion in assets under supervision. Working in a culture that values integrity and transparency, you will be part of a diverse team that is passionate about our craft, our clients, and building sustainable success. We are: Investors, spanning traditional and alternative markets offering products and services Advisors, understanding our clients' priorities and poised to help provide investment advice and strategies that make sense for their portfolios Thought Leaders, providing timely insights across macro and secular themes to help inform our clients' investment decisions Innovators, using our suite of digital solutions to help our clients address complex challenges and meet their financial goals TEAM & ROLE OVERVIEW The Asset & Wealth Management (AWM) Control Office is a group in the AWM Risk organization overseeing the division's control capabilities and maintaining confidence with the regulators and our clients. The AWM Risk division is responsible for the execution of a risk governance framework and for establishing appropriate risk management best practices holistically across our business, including identification, measurement, monitoring, escalation and remediation of applicable risks within AWM. This group comprises three critical risk programs, including the Control Program, Third Party Risk Management (TPRM) and Resilience Program, and the Testing Program. Our primary objectives are to establish a best in class operating platform for risk data, insights, remediation and certification; ensure operational resilience by preventing, responding to, and adapting from significant disruptions that could impact our clients, partners or the firm; and strengthen the effectiveness of our risk and control environment, and identifying opportunities for control improvement through convergence and automation. Issue Management is one of the key pillars in an effective enterprise risk governance framework. An effective Issue Management program helps the firm, and its businesses proactively identify and manage risks and exposes existing and potential vulnerabilities in our control environment. It serves as the foundation to enable deep rooted and holistic remediation, drive risk ownership and accountability, and provide horizontal transparency for management to gauge and improve the health of our overall risk management programs. We are seeking an experienced Associate for our Issues Management Team within the AWM Control Office. In this role, the candidate will look to strengthen our monitoring and collaborate with various stakeholders to create innovative solutions to complex issues. The ideal candidate will have a strong understanding of risk management, governance frameworks, and a strong control mindset. RESPONSIBILITIES Assist in remediation planning and identification of issues by monitoring business health and delivering the improvement/process on time. Proactively investigate and elevate potential issues as appropriate. Work closely with cross functional partners to ensure collaboration and process efficiencies are maintained. Drive improvements in business processes and ensures optimal resource utilization and audit compliant administrative process and strategy. Understand and apply the firm's issue management governance, including applicable policies, frameworks and standards. Advise, challenge and influence on recommended ways to mitigate risk. Engage & communicate effectively with all levels of stakeholders across AWM on effective review of issues, including root causes analysis, remediation & lessons learned. Analyze AWM issues for macro themes, patterns, clustering and emerging risks. Develop data driven analysis, qualitative assessments and analytical visualizations. Prepare management reporting for senior management and stakeholders across the firm to provide a holistic and actionable understanding of AWM issues. EXPERIENCE & QUALIFICATIONS A minimum of 1 year's experience within a risk management or control discipline context (Risk, Compliance & Operations). A Bachelor's degree along with a solid understanding of the Asset & Wealth Management industry. Exceptional analytical, problem solving, critical thinking and project management skills with a proven track record of execution against deadlines. Experience with managing internal and external audits, fostering effective stakeholder relationships. Experience in delivering informative metrics and quantitative analysis to support management reporting. Innovative mindset with a sharp focus on identifying and implementing practical control enhancements and automation possibilities. Effective influencing skills to challenge the status quo and continuously improve the control environment. Excellent communication skills to clearly articulate issues and ideas with different levels across Asset & Wealth Management stakeholders. Strong time management skills to effectively prioritize, multi task and meet time sensitive deadlines. Strategic thinker who anticipates questions, analyzes complex issues, plans for contingencies and identifies alternative solutions and clear objectives. LOCATION Birmingham, West Midlands, England, United Kingdom HEALTHCARE & MEDICAL SERVICES We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. FINANCIAL WELLNESS & RETIREMENT We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. HEALTH We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. FITNESS To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). CHILD CARE & FAMILY SUPPORT We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. BENEFITS AT GOLDMAN SACHS Read more about the full suite of class leading benefits our firm has to offer. Learn More
13/06/2026
Full time
Asset & Wealth Management, Control Office, Issue Management, Analyst/Associate, Birmingham Birmingham, West Midlands, England, United Kingdom Job Description ASSET & WEALTH MANAGEMENT Bringing together traditional and alternative investments, we provide clients around the world with a dedicated partnership and focus on long term performance. As the firm's primary investment area, we provide investment and advisory services for some of the world's leading pension plans, sovereign wealth funds, insurance companies, endowments, foundations, financial advisors and individuals, for which we oversee more than $2 trillion in assets under supervision. Working in a culture that values integrity and transparency, you will be part of a diverse team that is passionate about our craft, our clients, and building sustainable success. We are: Investors, spanning traditional and alternative markets offering products and services Advisors, understanding our clients' priorities and poised to help provide investment advice and strategies that make sense for their portfolios Thought Leaders, providing timely insights across macro and secular themes to help inform our clients' investment decisions Innovators, using our suite of digital solutions to help our clients address complex challenges and meet their financial goals TEAM & ROLE OVERVIEW The Asset & Wealth Management (AWM) Control Office is a group in the AWM Risk organization overseeing the division's control capabilities and maintaining confidence with the regulators and our clients. The AWM Risk division is responsible for the execution of a risk governance framework and for establishing appropriate risk management best practices holistically across our business, including identification, measurement, monitoring, escalation and remediation of applicable risks within AWM. This group comprises three critical risk programs, including the Control Program, Third Party Risk Management (TPRM) and Resilience Program, and the Testing Program. Our primary objectives are to establish a best in class operating platform for risk data, insights, remediation and certification; ensure operational resilience by preventing, responding to, and adapting from significant disruptions that could impact our clients, partners or the firm; and strengthen the effectiveness of our risk and control environment, and identifying opportunities for control improvement through convergence and automation. Issue Management is one of the key pillars in an effective enterprise risk governance framework. An effective Issue Management program helps the firm, and its businesses proactively identify and manage risks and exposes existing and potential vulnerabilities in our control environment. It serves as the foundation to enable deep rooted and holistic remediation, drive risk ownership and accountability, and provide horizontal transparency for management to gauge and improve the health of our overall risk management programs. We are seeking an experienced Associate for our Issues Management Team within the AWM Control Office. In this role, the candidate will look to strengthen our monitoring and collaborate with various stakeholders to create innovative solutions to complex issues. The ideal candidate will have a strong understanding of risk management, governance frameworks, and a strong control mindset. RESPONSIBILITIES Assist in remediation planning and identification of issues by monitoring business health and delivering the improvement/process on time. Proactively investigate and elevate potential issues as appropriate. Work closely with cross functional partners to ensure collaboration and process efficiencies are maintained. Drive improvements in business processes and ensures optimal resource utilization and audit compliant administrative process and strategy. Understand and apply the firm's issue management governance, including applicable policies, frameworks and standards. Advise, challenge and influence on recommended ways to mitigate risk. Engage & communicate effectively with all levels of stakeholders across AWM on effective review of issues, including root causes analysis, remediation & lessons learned. Analyze AWM issues for macro themes, patterns, clustering and emerging risks. Develop data driven analysis, qualitative assessments and analytical visualizations. Prepare management reporting for senior management and stakeholders across the firm to provide a holistic and actionable understanding of AWM issues. EXPERIENCE & QUALIFICATIONS A minimum of 1 year's experience within a risk management or control discipline context (Risk, Compliance & Operations). A Bachelor's degree along with a solid understanding of the Asset & Wealth Management industry. Exceptional analytical, problem solving, critical thinking and project management skills with a proven track record of execution against deadlines. Experience with managing internal and external audits, fostering effective stakeholder relationships. Experience in delivering informative metrics and quantitative analysis to support management reporting. Innovative mindset with a sharp focus on identifying and implementing practical control enhancements and automation possibilities. Effective influencing skills to challenge the status quo and continuously improve the control environment. Excellent communication skills to clearly articulate issues and ideas with different levels across Asset & Wealth Management stakeholders. Strong time management skills to effectively prioritize, multi task and meet time sensitive deadlines. Strategic thinker who anticipates questions, analyzes complex issues, plans for contingencies and identifies alternative solutions and clear objectives. LOCATION Birmingham, West Midlands, England, United Kingdom HEALTHCARE & MEDICAL SERVICES We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. FINANCIAL WELLNESS & RETIREMENT We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. HEALTH We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. FITNESS To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). CHILD CARE & FAMILY SUPPORT We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. BENEFITS AT GOLDMAN SACHS Read more about the full suite of class leading benefits our firm has to offer. Learn More
Senior IT Analyst
Corston ltd Malmesbury, Wiltshire
Senior IT Systems Analyst (Full-Time, Office-Based with Ad-Hoc Global Travel) Malmesbury, Wiltshire Monday-Friday, 08:30-17:00 (Flexi-time available) Ad-hoc global travel required About Corston At Corston Architectural Detail, everything we do is about taking the stress out of renovations. Our collections of switches and sockets, hardware and lighting are engineered to coordinate effortlessly. We obsess over the feel, finish, and precision of every detail - and we take equal care to ensure our customers' journey with us is seamless. Founded by a small team of designers and engineers, we've grown rapidly and have ambitious plans to expand across Europe. As we scale, our systems are critical to delivering a best-in-class experience - and that's where you come in. The Role We are looking for a technically strong, detail-driven IT Systems Analyst to own and optimise our core enterprise ecosystem, including: NetSuite Shopify HubSpot This is a hands on role focused on systems integration, automation, data governance, and performance optimisation across finance, operations, and eCommerce. You will act as a key bridge between technical systems and business operations - ensuring robust integrations, clean data flows, and scalable architecture to support our continued growth. Key Responsibilities Systems Integration & Automation Design, manage, and optimise integrations between NetSuite, Shopify, HubSpot and other platforms using Celigo, Azure Logic Apps and APIs. Monitor and troubleshoot Celigo integrator.io flows; identify root causes and implement permanent fixes. Maintain and improve HubSpot NetSuite synchronisation for accurate, real time data. eCommerce & Product Data Governance Own Shopify + NetSuite integration architecture (ideally via Celigo). Enforce standards for product data, attributes, collections and categorisation. Design and maintain data schemas, product matrices, naming conventions and governance frameworks. Ensure integrity across product, pricing, metafields, and customer data. NetSuite Administration Administer and configure NetSuite (custom fields, workflows, roles, saved searches). Support process improvements within Finance and Operations. Contribute to lifecycle management, upgrades and 3rd line support. Document system architecture, integrations and workflows. Ensure compliance with regulatory and contractual requirements. Maintain high standards of data quality and process control. Partner with cross functional stakeholders to gather requirements and design scalable solutions. Support and mentor the Core Systems team. Oversee vendor activities and contribute to project delivery across the application lifecycle. Technical Requirements Essential 2-4+ years' hands on NetSuite administration/support experience. Strong Shopify Admin experience (products, collections, pricing, metafields, order flows). Experience with Celigo integrator.io (or similar iPaaS: Boomi, MuleSoft). Understanding of REST/SOAP APIs, JSON/XML payloads and webhooks. Knowledge of Shopify APIs and automation. Strong analytical and troubleshooting skills. Highly Desirable SuiteScript (NetSuite scripting). Shopify Liquid and theme customisation. Power BI or similar reporting tools. EDI/WMS integrations. HubSpot custom objects and advanced workflows. Experience within eCommerce or fulfilment operations. Fortinet Security Fabric knowledge. DNS troubleshooting across hybrid networks. About You Detail-oriented and quality-driven. Strong communicator - able to translate technical complexity into business clarity. Comfortable managing multiple projects independently. Bachelor's degree in Information Systems, Computer Science, Engineering or equivalent experience. Commercially aware and comfortable operating in a scaling business environment. Eligible to work full time in the UK. What You Can Expect From Us Full training on our brand, products and systems. A genuinely interesting and challenging role in a fast growing business. Fast decision making and autonomy. Friends & family discount on Corston products.
13/06/2026
Full time
Senior IT Systems Analyst (Full-Time, Office-Based with Ad-Hoc Global Travel) Malmesbury, Wiltshire Monday-Friday, 08:30-17:00 (Flexi-time available) Ad-hoc global travel required About Corston At Corston Architectural Detail, everything we do is about taking the stress out of renovations. Our collections of switches and sockets, hardware and lighting are engineered to coordinate effortlessly. We obsess over the feel, finish, and precision of every detail - and we take equal care to ensure our customers' journey with us is seamless. Founded by a small team of designers and engineers, we've grown rapidly and have ambitious plans to expand across Europe. As we scale, our systems are critical to delivering a best-in-class experience - and that's where you come in. The Role We are looking for a technically strong, detail-driven IT Systems Analyst to own and optimise our core enterprise ecosystem, including: NetSuite Shopify HubSpot This is a hands on role focused on systems integration, automation, data governance, and performance optimisation across finance, operations, and eCommerce. You will act as a key bridge between technical systems and business operations - ensuring robust integrations, clean data flows, and scalable architecture to support our continued growth. Key Responsibilities Systems Integration & Automation Design, manage, and optimise integrations between NetSuite, Shopify, HubSpot and other platforms using Celigo, Azure Logic Apps and APIs. Monitor and troubleshoot Celigo integrator.io flows; identify root causes and implement permanent fixes. Maintain and improve HubSpot NetSuite synchronisation for accurate, real time data. eCommerce & Product Data Governance Own Shopify + NetSuite integration architecture (ideally via Celigo). Enforce standards for product data, attributes, collections and categorisation. Design and maintain data schemas, product matrices, naming conventions and governance frameworks. Ensure integrity across product, pricing, metafields, and customer data. NetSuite Administration Administer and configure NetSuite (custom fields, workflows, roles, saved searches). Support process improvements within Finance and Operations. Contribute to lifecycle management, upgrades and 3rd line support. Document system architecture, integrations and workflows. Ensure compliance with regulatory and contractual requirements. Maintain high standards of data quality and process control. Partner with cross functional stakeholders to gather requirements and design scalable solutions. Support and mentor the Core Systems team. Oversee vendor activities and contribute to project delivery across the application lifecycle. Technical Requirements Essential 2-4+ years' hands on NetSuite administration/support experience. Strong Shopify Admin experience (products, collections, pricing, metafields, order flows). Experience with Celigo integrator.io (or similar iPaaS: Boomi, MuleSoft). Understanding of REST/SOAP APIs, JSON/XML payloads and webhooks. Knowledge of Shopify APIs and automation. Strong analytical and troubleshooting skills. Highly Desirable SuiteScript (NetSuite scripting). Shopify Liquid and theme customisation. Power BI or similar reporting tools. EDI/WMS integrations. HubSpot custom objects and advanced workflows. Experience within eCommerce or fulfilment operations. Fortinet Security Fabric knowledge. DNS troubleshooting across hybrid networks. About You Detail-oriented and quality-driven. Strong communicator - able to translate technical complexity into business clarity. Comfortable managing multiple projects independently. Bachelor's degree in Information Systems, Computer Science, Engineering or equivalent experience. Commercially aware and comfortable operating in a scaling business environment. Eligible to work full time in the UK. What You Can Expect From Us Full training on our brand, products and systems. A genuinely interesting and challenging role in a fast growing business. Fast decision making and autonomy. Friends & family discount on Corston products.
Applications Support - MS Dynamics 365 - Sheffield - Hybrid
Experis - ManpowerGroup Sheffield, Yorkshire
Application Support Analyst - Microsoft Dynamics 365 - Eco Services Role Snapshot: Salary: to £45,000 per annum + Benefits + Employee Development Program Hybrid Model: 2 days remote / 3 days onsite - Travel: Occasional travel to other UK sites may be required Role Overview: The Applications Support Analyst plays a key role in the effective operation of core business systems. The position provides 1st and 2nd line application support, works closely with internal users and third-party suppliers, and contributes to the improvement, optimisation, and adoption of Microsoft business applications. Key Responsibilities: Provide 1st, 2nd & 3rd Line Applications Support across Microsoft Dynamics 365 Business Central and Microsoft 365. Support Power Platform solutions including Power Apps, Power BI, and related integrations. Investigate, troubleshoot, and resolve incidents and service requests in line with SLAs. Escalate complex issues to vendors or senior IT colleagues as required. Contribute to system configuration, enhancements, testing, and deployment, support user training, documentation, and adoption of best practice system usage. Application Support Responsibilities: Deliver frontline support for Dynamics 365 Business Central and Microsoft 365 tools including Teams, SharePoint, Outlook, and OneDrive. Maintain support documentation, knowledge articles, and resolution logs. Ensure business continuity through timely and professional issue management. Provide user support across multiple business units and sites. Power Platform Support: Support and enhance Power Apps solutions to meet evolving business requirements. Assist with the maintenance and development of Power BI dashboards and reports. Identify opportunities for automation and process improvement using Power Platform technologies. Work with stakeholders to scope, test, and deliver new functionality. Application Improvement & Project Support: Assist with small-to-medium system improvements and IT projects. Support testing, deployment, and documentation of system changes. Collaborate with business teams to identify and implement process improvements. Liaise with third-party suppliers to support upgrades, fixes, and enhancements. User Engagement & Training: Deliver user training and ongoing system guidance. Create and maintain user facing documentation and internal knowledge resources. Gather user feedback to support continuous improvement. Work closely with finance, operations, and wider business teams to ensure applications meet operational needs. Skills & Experience: Essential: Proven experience in an Application Support or Systems Support role. Hands on experience supporting Dynamics 365 Business Central. Strong knowledge of Microsoft 365 (Teams, SharePoint, Outlook, OneDrive). Familiarity with Power Apps and Power BI, strong problem solving skills and customer focused mindset. Excellent communication and stakeholder engagement skills. Desirable: Experience with Power Automate. Exposure to Dynamics 365 CE or Field Service modules. ITIL or service management experience, basic SQL or data querying skills. Experience working in manufacturing, distribution, or professional services environments.
09/06/2026
Full time
Application Support Analyst - Microsoft Dynamics 365 - Eco Services Role Snapshot: Salary: to £45,000 per annum + Benefits + Employee Development Program Hybrid Model: 2 days remote / 3 days onsite - Travel: Occasional travel to other UK sites may be required Role Overview: The Applications Support Analyst plays a key role in the effective operation of core business systems. The position provides 1st and 2nd line application support, works closely with internal users and third-party suppliers, and contributes to the improvement, optimisation, and adoption of Microsoft business applications. Key Responsibilities: Provide 1st, 2nd & 3rd Line Applications Support across Microsoft Dynamics 365 Business Central and Microsoft 365. Support Power Platform solutions including Power Apps, Power BI, and related integrations. Investigate, troubleshoot, and resolve incidents and service requests in line with SLAs. Escalate complex issues to vendors or senior IT colleagues as required. Contribute to system configuration, enhancements, testing, and deployment, support user training, documentation, and adoption of best practice system usage. Application Support Responsibilities: Deliver frontline support for Dynamics 365 Business Central and Microsoft 365 tools including Teams, SharePoint, Outlook, and OneDrive. Maintain support documentation, knowledge articles, and resolution logs. Ensure business continuity through timely and professional issue management. Provide user support across multiple business units and sites. Power Platform Support: Support and enhance Power Apps solutions to meet evolving business requirements. Assist with the maintenance and development of Power BI dashboards and reports. Identify opportunities for automation and process improvement using Power Platform technologies. Work with stakeholders to scope, test, and deliver new functionality. Application Improvement & Project Support: Assist with small-to-medium system improvements and IT projects. Support testing, deployment, and documentation of system changes. Collaborate with business teams to identify and implement process improvements. Liaise with third-party suppliers to support upgrades, fixes, and enhancements. User Engagement & Training: Deliver user training and ongoing system guidance. Create and maintain user facing documentation and internal knowledge resources. Gather user feedback to support continuous improvement. Work closely with finance, operations, and wider business teams to ensure applications meet operational needs. Skills & Experience: Essential: Proven experience in an Application Support or Systems Support role. Hands on experience supporting Dynamics 365 Business Central. Strong knowledge of Microsoft 365 (Teams, SharePoint, Outlook, OneDrive). Familiarity with Power Apps and Power BI, strong problem solving skills and customer focused mindset. Excellent communication and stakeholder engagement skills. Desirable: Experience with Power Automate. Exposure to Dynamics 365 CE or Field Service modules. ITIL or service management experience, basic SQL or data querying skills. Experience working in manufacturing, distribution, or professional services environments.
VIP IT Support Engineer
NRL Warrington, Cheshire
Job Specification - VIP Support Analyst IR35 Status: Inside IR35 Security Clearance Required: BPSS Location: Warrington (Full time onsite with travel to other Amentum locations as required) Working Pattern: 40 hours per week, Monday to Friday Shift / On Call Requirement: Possible on call support during periods of business demand Expenses: Travel and accommodation covered when travelling to other sites Overview We are seeking a highly professional, customer focused VIP Support Analyst to join the International IT Service Desk team. This role provides high priority, white glove IT support to senior leadership, VIP users, and key business stakeholders, ensuring a seamless, responsive and discreet technology experience. Key Responsibilities Provide dedicated, high touch IT support to senior leadership, VIP users and key business stakeholders, delivering a professional, discreet and responsive service. Act as a trusted point of contact for VIP incidents, service requests and escalations, ensuring timely prioritisation, ownership and resolution aligned to business expectations. Deliver L1-L3 support across Windows devices, Microsoft365, enterprise applications, identity and access management, printing services, mobile devices, networking, telephony and collaboration technologies. Manage incidents and service requests using the ServiceNow ITSM platform, maintaining accurate records, clear user updates and adherence to SLAs and ITIL best practice. Provide onsite and field based support across Warrington and other Amentum sites, including executive facing support for meetings, events and business critical activities. Support meeting room technologies including Microsoft Teams Rooms, AV equipment, video conferencing and unified communications solutions. Diagnose and resolve hardware and software issues, including device swaps, laptop builds, mobile device configuration, onboarding/off boarding activities and technology refresh programmes. Provide local hands and eyes support for second line, third line and external support partners during implementation, troubleshooting and service restoration activities. Collaborate with Service Desk, project teams, Business Relationship Managers, Facilities and Security teams to ensure continuity of service and smooth introduction of new or changed services. Produce and maintain knowledge articles, procedures, user guides, bite size learning videos and training materials to improve user adoption and self service capability. Identify opportunities for service improvement, automation and enhanced user experience. Maintain accurate stock and asset management records and support compliance with organisational standards and IT security policies. Support IT security incidents, project delivery activities and operational improvement initiatives as required. Work flexibly within a fast paced environment, including occasional extended hours and travel to support business requirements. Required Skills & Knowledge Excellent customer service and stakeholder management skills, with experience supporting senior leaders and VIP users. Strong troubleshooting capability across Windows operating systems, Microsoft365, standard enterprise applications, end user hardware and identity and access services. Experience using ITSM platforms such as ServiceNow, including incident, request, escalation and SLA management. Good understanding of collaboration technologies including Microsoft Teams Rooms, AV solutions, telephony and video conferencing platforms. Strong analytical, troubleshooting and problem solving capability with the ability to work effectively under pressure. Experience using SharePoint, Power Automate, Power Apps, PowerBI and chatbot technologies. Experience creating digital learning content including guides, videos and user training materials. Working knowledge of Active Directory, SCCM, Microsoft Intune, Microsoft Azure and networking fundamentals. Ability to explain technical concepts clearly to non technical users. Self motivated, proactive, resilient and solutions oriented with strong ownership and accountability. Willingness to travel between sites and support onsite activities where required. Experience & Qualifications Proven experience in a Service Desk, End User Computing or VIP Support role covering first line and second line support activities. Experience supporting senior stakeholders or executive level users within a professional business environment. Experience delivering onsite or field based IT support across multiple locations is desirable. ITIL Foundation certification (or equivalent service management experience) is desirable. Exposure to project delivery activities or a recognised project management qualification such as PRINCE2 would be advantageous. Benefits & Working Conditions This is a full time onsite role requiring a professional, adaptable and customer focused individual who is comfortable working in highly visible executive facing environments. The role offers an opportunity to contribute directly to the enhancement of VIP IT support services and user experience across the organisation. EEO Statement We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer.
09/06/2026
Full time
Job Specification - VIP Support Analyst IR35 Status: Inside IR35 Security Clearance Required: BPSS Location: Warrington (Full time onsite with travel to other Amentum locations as required) Working Pattern: 40 hours per week, Monday to Friday Shift / On Call Requirement: Possible on call support during periods of business demand Expenses: Travel and accommodation covered when travelling to other sites Overview We are seeking a highly professional, customer focused VIP Support Analyst to join the International IT Service Desk team. This role provides high priority, white glove IT support to senior leadership, VIP users, and key business stakeholders, ensuring a seamless, responsive and discreet technology experience. Key Responsibilities Provide dedicated, high touch IT support to senior leadership, VIP users and key business stakeholders, delivering a professional, discreet and responsive service. Act as a trusted point of contact for VIP incidents, service requests and escalations, ensuring timely prioritisation, ownership and resolution aligned to business expectations. Deliver L1-L3 support across Windows devices, Microsoft365, enterprise applications, identity and access management, printing services, mobile devices, networking, telephony and collaboration technologies. Manage incidents and service requests using the ServiceNow ITSM platform, maintaining accurate records, clear user updates and adherence to SLAs and ITIL best practice. Provide onsite and field based support across Warrington and other Amentum sites, including executive facing support for meetings, events and business critical activities. Support meeting room technologies including Microsoft Teams Rooms, AV equipment, video conferencing and unified communications solutions. Diagnose and resolve hardware and software issues, including device swaps, laptop builds, mobile device configuration, onboarding/off boarding activities and technology refresh programmes. Provide local hands and eyes support for second line, third line and external support partners during implementation, troubleshooting and service restoration activities. Collaborate with Service Desk, project teams, Business Relationship Managers, Facilities and Security teams to ensure continuity of service and smooth introduction of new or changed services. Produce and maintain knowledge articles, procedures, user guides, bite size learning videos and training materials to improve user adoption and self service capability. Identify opportunities for service improvement, automation and enhanced user experience. Maintain accurate stock and asset management records and support compliance with organisational standards and IT security policies. Support IT security incidents, project delivery activities and operational improvement initiatives as required. Work flexibly within a fast paced environment, including occasional extended hours and travel to support business requirements. Required Skills & Knowledge Excellent customer service and stakeholder management skills, with experience supporting senior leaders and VIP users. Strong troubleshooting capability across Windows operating systems, Microsoft365, standard enterprise applications, end user hardware and identity and access services. Experience using ITSM platforms such as ServiceNow, including incident, request, escalation and SLA management. Good understanding of collaboration technologies including Microsoft Teams Rooms, AV solutions, telephony and video conferencing platforms. Strong analytical, troubleshooting and problem solving capability with the ability to work effectively under pressure. Experience using SharePoint, Power Automate, Power Apps, PowerBI and chatbot technologies. Experience creating digital learning content including guides, videos and user training materials. Working knowledge of Active Directory, SCCM, Microsoft Intune, Microsoft Azure and networking fundamentals. Ability to explain technical concepts clearly to non technical users. Self motivated, proactive, resilient and solutions oriented with strong ownership and accountability. Willingness to travel between sites and support onsite activities where required. Experience & Qualifications Proven experience in a Service Desk, End User Computing or VIP Support role covering first line and second line support activities. Experience supporting senior stakeholders or executive level users within a professional business environment. Experience delivering onsite or field based IT support across multiple locations is desirable. ITIL Foundation certification (or equivalent service management experience) is desirable. Exposure to project delivery activities or a recognised project management qualification such as PRINCE2 would be advantageous. Benefits & Working Conditions This is a full time onsite role requiring a professional, adaptable and customer focused individual who is comfortable working in highly visible executive facing environments. The role offers an opportunity to contribute directly to the enhancement of VIP IT support services and user experience across the organisation. EEO Statement We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer.
Sr. Business Analyst
Internova Travel Group City Of Westminster, London
Overview At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients' and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company. Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive. We embrace innovation and leading edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you'll be part of a collaborative, forward thinking environment where your voice matters and your success is a shared journey. Responsibilities Job Overview The Senior Business Analyst leads the definition and delivery of innovative, end to end business requirements supporting a global corporate travel management ecosystem, including supplier direct connections, online booking tools, agent platforms, and integrated systems. This role bridges business and technology by translating strategic objectives into clear, actionable requirements while driving automation, cost efficiency, and streamlined processes. The position requires independent ownership, strong cross functional collaboration, and a proactive approach to risk identification, system integration, and continuous improvement. Core Responsibilities Lead requirements gathering, analysis, and validation for complex, cross functional initiatives involving global corporate travel systems, supplier integrations, OBTs, agent booking tools, automation, accounting systems and AI enabled solutions. Partner with Business Product Owners and stakeholders to recommend solutions, identify risks, dependencies and opportunities for automation and cost effective process improvements. Document and formalize business requirements, functional specifications, and supporting analysis to ensure alignment with strategic objectives and technical feasibility. Produce clear, high quality business and system requirements documentation, including user instruction and operational support materials. Act as the primary liaison between Business Product Owners and software development teams, ensuring shared understanding and timely decision making. Define and document current state and future state business processes, system workflows, and end to end integration touchpoints. Design functional system solutions that enable scalable, streamlined, and automated travel management operations. Plan and coordinate requirements related activities across development, testing, and business teams throughout the software development lifecycle. Define system test plans, acceptance criteria, and execute functional and integration testing to validate business outcomes. Manage work independently, engaging additional team members, subject matter experts, or leadership as needed to resolve issues. Demonstrate accountability and ownership for all assigned deliverables, ensuring work is completed on time and to quality standards. Identify issues or risks of significance, escape it accordingly, and ensure system and process documentation is maintained and up to date. Perform analysis and tasks as assigned. Qualifications Requirements 10+ years of experience translating complex business needs into user stories and structured requirement frameworks. Deep expertise in corporate travel operations, including distribution, booking, fulfillment, servicing, and settlement across airlines, hotels, OBTs, and agency environments. 5+ years hands on experience with Amadeus (Sabre experience preferred), including requirements definition, system design, testing, and release support. Proven experience working closely with engineering teams across the full SDLC, from requirements and design through testing and deployment. Strong background in system integration and vendor management, including GDSs, NDC providers, BPOs, and SaaS platforms. Advanced analytical and technical skills, including expert level proficiency in Microsoft Word, Excel, PowerPoint, SQL, and working knowledge of relational databases. Highly effective communicator with the ability to influence senior leaders, multitask under pressure, think proactively beyond defined steps, and rapidly learn in unfamiliar or complex domains. Strong knowledge of global travel agency operations, OBTs, mid office automation, and travel agent facing technologies. Experience using Jira and Smartsheets. Benefits Our benefit offerings include Group Pension scheme, private health and dental care, life insurance with employee assistance and counselling services, a staff discount platform and Group Income Protection cover. The salary range for this job posting has been developed to give applicants a range based on the local market where the candidate would be working. Many factors, such as years of experience, budget etc. are considered when determining the starting rate of pay. This role is eligible for a discretionary bonus, based on the company's financial goal achievement and individual performance. Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
09/06/2026
Full time
Overview At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients' and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company. Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive. We embrace innovation and leading edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you'll be part of a collaborative, forward thinking environment where your voice matters and your success is a shared journey. Responsibilities Job Overview The Senior Business Analyst leads the definition and delivery of innovative, end to end business requirements supporting a global corporate travel management ecosystem, including supplier direct connections, online booking tools, agent platforms, and integrated systems. This role bridges business and technology by translating strategic objectives into clear, actionable requirements while driving automation, cost efficiency, and streamlined processes. The position requires independent ownership, strong cross functional collaboration, and a proactive approach to risk identification, system integration, and continuous improvement. Core Responsibilities Lead requirements gathering, analysis, and validation for complex, cross functional initiatives involving global corporate travel systems, supplier integrations, OBTs, agent booking tools, automation, accounting systems and AI enabled solutions. Partner with Business Product Owners and stakeholders to recommend solutions, identify risks, dependencies and opportunities for automation and cost effective process improvements. Document and formalize business requirements, functional specifications, and supporting analysis to ensure alignment with strategic objectives and technical feasibility. Produce clear, high quality business and system requirements documentation, including user instruction and operational support materials. Act as the primary liaison between Business Product Owners and software development teams, ensuring shared understanding and timely decision making. Define and document current state and future state business processes, system workflows, and end to end integration touchpoints. Design functional system solutions that enable scalable, streamlined, and automated travel management operations. Plan and coordinate requirements related activities across development, testing, and business teams throughout the software development lifecycle. Define system test plans, acceptance criteria, and execute functional and integration testing to validate business outcomes. Manage work independently, engaging additional team members, subject matter experts, or leadership as needed to resolve issues. Demonstrate accountability and ownership for all assigned deliverables, ensuring work is completed on time and to quality standards. Identify issues or risks of significance, escape it accordingly, and ensure system and process documentation is maintained and up to date. Perform analysis and tasks as assigned. Qualifications Requirements 10+ years of experience translating complex business needs into user stories and structured requirement frameworks. Deep expertise in corporate travel operations, including distribution, booking, fulfillment, servicing, and settlement across airlines, hotels, OBTs, and agency environments. 5+ years hands on experience with Amadeus (Sabre experience preferred), including requirements definition, system design, testing, and release support. Proven experience working closely with engineering teams across the full SDLC, from requirements and design through testing and deployment. Strong background in system integration and vendor management, including GDSs, NDC providers, BPOs, and SaaS platforms. Advanced analytical and technical skills, including expert level proficiency in Microsoft Word, Excel, PowerPoint, SQL, and working knowledge of relational databases. Highly effective communicator with the ability to influence senior leaders, multitask under pressure, think proactively beyond defined steps, and rapidly learn in unfamiliar or complex domains. Strong knowledge of global travel agency operations, OBTs, mid office automation, and travel agent facing technologies. Experience using Jira and Smartsheets. Benefits Our benefit offerings include Group Pension scheme, private health and dental care, life insurance with employee assistance and counselling services, a staff discount platform and Group Income Protection cover. The salary range for this job posting has been developed to give applicants a range based on the local market where the candidate would be working. Many factors, such as years of experience, budget etc. are considered when determining the starting rate of pay. This role is eligible for a discretionary bonus, based on the company's financial goal achievement and individual performance. Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
Senior Salesforce Developer
Dormont Manufacturing Co
We are seeking a Senior Salesforce Developer with expertise in building robust and scalable solutions to join Trustpilot's Go-to-Market Technology department. This role will be pivotal in executing large strategic projects within our Salesforce platform, collaborating across our commercial, marketing, and customer service teams. What You'll Be Doing: Design, develop and implement custom Salesforce solutions using Apex, Lightning Web Components (LWC) and other programmatic capabilities to meet the needs of the GTM Tech team. Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance. Lead the technical delivery of project features, from solution design and cross-functional problem solving to final deployment. Integrate Salesforce with internal and external systems using APIs and various integration patterns. Participate in code reviews and ensure solutions align with the broader Salesforce ecosystem strategy and coding standards. Implement Salesforce best practices, focusing on scalable code, data integrity, security and performance optimisation. Support incident management and processes through custom development and technical troubleshooting. Collaborate with stakeholders and business analysts to translate complex requirements into technical specifications and high-quality solutions. Utilise and contribute to CI/CD processes and version control workflows to support a high velocity of work. Develop and maintain comprehensive technical documentation for Salesforce customisations and integrations. Provide guidance and technical coaching to Administrators and junior developers to support their skills development. Who You Are: Technical Skills Minimum of Platform Developer I certification - Platform Developer II or Architect-track certifications are highly valued. 5+ years of hands-on experience as a Salesforce Developer, demonstrating a proven track record of developing and deploying complex programmatic solutions. Extensive experience with Salesforce Lightning Web Components (LWC) and Apex. Experience with Agentforce is a plus. Demonstrated proficiency in SOQL/SOSL, platform events, and asynchronous processing. Strong understanding of Salesforce APIs (REST, SOAP, Bulk) and integration patterns. Deep understanding of Salesforce security models (profiles, permission sets, sharing rules) and their programmatic implications. Proficiency in using developer tools like VS Code, Salesforce CLI, and Git for version control. Collaboration & Mindset Strong interpersonal skills, with the ability to conduct technical discussions and explain complex solutions to non-technical stakeholders. A proactive and flexible mindset, ready to embrace new challenges in a dynamic development environment. Strong analytical and problem-solving skills, with a focus on writing maintainable, scalable code. What's in it for you A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team () quoting the role you wish to apply for.
08/06/2026
Full time
We are seeking a Senior Salesforce Developer with expertise in building robust and scalable solutions to join Trustpilot's Go-to-Market Technology department. This role will be pivotal in executing large strategic projects within our Salesforce platform, collaborating across our commercial, marketing, and customer service teams. What You'll Be Doing: Design, develop and implement custom Salesforce solutions using Apex, Lightning Web Components (LWC) and other programmatic capabilities to meet the needs of the GTM Tech team. Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance. Lead the technical delivery of project features, from solution design and cross-functional problem solving to final deployment. Integrate Salesforce with internal and external systems using APIs and various integration patterns. Participate in code reviews and ensure solutions align with the broader Salesforce ecosystem strategy and coding standards. Implement Salesforce best practices, focusing on scalable code, data integrity, security and performance optimisation. Support incident management and processes through custom development and technical troubleshooting. Collaborate with stakeholders and business analysts to translate complex requirements into technical specifications and high-quality solutions. Utilise and contribute to CI/CD processes and version control workflows to support a high velocity of work. Develop and maintain comprehensive technical documentation for Salesforce customisations and integrations. Provide guidance and technical coaching to Administrators and junior developers to support their skills development. Who You Are: Technical Skills Minimum of Platform Developer I certification - Platform Developer II or Architect-track certifications are highly valued. 5+ years of hands-on experience as a Salesforce Developer, demonstrating a proven track record of developing and deploying complex programmatic solutions. Extensive experience with Salesforce Lightning Web Components (LWC) and Apex. Experience with Agentforce is a plus. Demonstrated proficiency in SOQL/SOSL, platform events, and asynchronous processing. Strong understanding of Salesforce APIs (REST, SOAP, Bulk) and integration patterns. Deep understanding of Salesforce security models (profiles, permission sets, sharing rules) and their programmatic implications. Proficiency in using developer tools like VS Code, Salesforce CLI, and Git for version control. Collaboration & Mindset Strong interpersonal skills, with the ability to conduct technical discussions and explain complex solutions to non-technical stakeholders. A proactive and flexible mindset, ready to embrace new challenges in a dynamic development environment. Strong analytical and problem-solving skills, with a focus on writing maintainable, scalable code. What's in it for you A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team () quoting the role you wish to apply for.
Business Analyst-BPMN
NextWave Consulting Ltd
Business Analyst - BPMN We are supporting a leading organisation in the investment & financial services domain on a short term project focused on Target Operating Model (TOM) design and process optimisation. This role is ideal for Business Analysts who enjoy deep dive process work, structured thinking, and collaboration with data-driven teams. Engagement: Onsite with travel support provided (hotel, train, per diem) Role Overview You will work closely with business and data stakeholders to map, analyse, and enhance complex operational processes. The role requires someone who is analytical, structured, inquisitive, and confident in running workshops to uncover true "as is" processes and shape meaningful "to be" designs. Key Responsibilities Lead TOM (Target Operating Model) design and detailed end to end business process mapping. Produce BPMN-aligned process flows and swimlane diagramscapturing: Interactions across teams Controls and associated risks Data flows and transformation points Dependencies with technology and supporting systems Facilitate workshops with business and data teams to unpack processes, roles, timings, and gaps. Identify risks (including absence of controls) across mapped processes. Recommend process improvements and automation opportunities. Document Level 1-4 process hierarchies (L1-L4) where required. Collaborate with cross-functional teams to ensure clarity, consistency, and alignment. Skills & Experience Required 3-7 years of experience as a Business Analyst (upper junior to mid-senior). Strong hands on experience with process mapping tools (Visio and/or Lucid). Solid understanding of BPMN frameworks. Skilled in designing swimlane diagrams and multi dimensional process maps (process + data + controls + tech). Strong workshop facilitation capability - able to ask the right questions, challenge assumptions, and extract details. Inquisitive, analytical, and confident in breaking down complex processes. Experience identifying operational risks and improvement opportunities. Exposure to data modelling is a plus. Financial services / wealth & asset management experience preferred. Experience with Camunda is desirable. Familiarity with L1-L4 process structure is desirable. Why This Role? High visibility with senior business and data stakeholders Opportunity to influence TOM design and process excellence Fast moving project where your BA skills create immediate impact Travel logistics fully supported (hotel, train, per diem)
08/06/2026
Full time
Business Analyst - BPMN We are supporting a leading organisation in the investment & financial services domain on a short term project focused on Target Operating Model (TOM) design and process optimisation. This role is ideal for Business Analysts who enjoy deep dive process work, structured thinking, and collaboration with data-driven teams. Engagement: Onsite with travel support provided (hotel, train, per diem) Role Overview You will work closely with business and data stakeholders to map, analyse, and enhance complex operational processes. The role requires someone who is analytical, structured, inquisitive, and confident in running workshops to uncover true "as is" processes and shape meaningful "to be" designs. Key Responsibilities Lead TOM (Target Operating Model) design and detailed end to end business process mapping. Produce BPMN-aligned process flows and swimlane diagramscapturing: Interactions across teams Controls and associated risks Data flows and transformation points Dependencies with technology and supporting systems Facilitate workshops with business and data teams to unpack processes, roles, timings, and gaps. Identify risks (including absence of controls) across mapped processes. Recommend process improvements and automation opportunities. Document Level 1-4 process hierarchies (L1-L4) where required. Collaborate with cross-functional teams to ensure clarity, consistency, and alignment. Skills & Experience Required 3-7 years of experience as a Business Analyst (upper junior to mid-senior). Strong hands on experience with process mapping tools (Visio and/or Lucid). Solid understanding of BPMN frameworks. Skilled in designing swimlane diagrams and multi dimensional process maps (process + data + controls + tech). Strong workshop facilitation capability - able to ask the right questions, challenge assumptions, and extract details. Inquisitive, analytical, and confident in breaking down complex processes. Experience identifying operational risks and improvement opportunities. Exposure to data modelling is a plus. Financial services / wealth & asset management experience preferred. Experience with Camunda is desirable. Familiarity with L1-L4 process structure is desirable. Why This Role? High visibility with senior business and data stakeholders Opportunity to influence TOM design and process excellence Fast moving project where your BA skills create immediate impact Travel logistics fully supported (hotel, train, per diem)
Data Analyst, Operations & Quality
Welltower
WELLTOWER - REIMAGINE REAL ESTATE WITH US At Welltower, we're transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious-guided by our mantra: The only easy day was yesterday. We're looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand. If you're passionate about outcomes and inspired by the opportunity to shape the future of healthcare infrastructure, we want you on our best in class team. JOB SUMMARY We are seeking a commercially aware and detail-oriented Data Analyst to support governance, regulatory oversight, and performance improvement across our UK care home portfolio. This role sits within the Operations & Quality Team at Welltower UK to ensure quality & risk data is effectively processed, analyzed and reported on. This role will play a critical part in strengthening quality assurance frameworks, enhancing regulatory compliance, and providing Senior Leadership with clear, data driven insight to inform strategic decision making. Reporting to the Senior Operations and Quality Manager, you will be responsible for designing and delivering robust analytics and reporting that support regulatory compliance, risk management, and continuous improvement initiatives. KEY RESPONSIBILITIES Develop and maintain regulatory and quality dashboards designed to identify regulatory & quality risks across a large UK care home portfolio, including benchmarking cross sector quality performance. Collect, process and analyze quality data and regulatory outcomes from care home operators and create and prepare reporting as needed, including tracking and trending across event types, geographies, and operators. Monitor key compliance metrics such as safeguarding, incidents, complaints, and clinical risk data. Identify emerging risks and performance trends, conducting root cause and variance analysis as needed. Utilize existing tools to create systems for improvement of quality of care tracking and follow up, including creating processes with actionable data for underwriting and strategic decision making. Provide clear, evidence based insights and recommendations to Senior Leadership and stakeholders. Extract and analyse data from care systems, improve reporting automation, and ensure data accuracy and quality oversight. Develop and enhance the analytical capabilities within Welltower's UK Operations & Quality function to provide actionable insight into operator quality performance that drives operational priorities. This is an opportunity to contribute to a high performing organisation committed to operational excellence and regulatory integrity within the UK care sector. Applications are invited from candidates who are motivated to apply analytical expertise in a purpose-driven, commercial environment. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. COMPETENCIES Knowledge of the care home industry and UK regulatory requirements. An understanding of the real estate industry is desirable. Strong verbal and written communication skills and ability to comprehend, analyze and interpret complex information. Strong organizational, analytical, and technical skills, including attention to detail. Strong interpersonal and presentation skills and ability to effectively communicate across departments with all level positions. Ability to self motivate and work in a dynamic environment. Advanced Excel capability and experience with BI tools (e.g., Power BI, Tableau). Expert knowledge of data sources, tools and analytical methods and a track record of applying them. Strong analytical and problem solving skills. SQL or database querying experience. Experience of developing data systems to deliver actionable insights that drive operational strategy. Ability to coordinate and own a process end to end. Team player with a positive and professional attitude. TRAVEL This is a remote role with regular travel to the UK London office. MINIMUM REQUIREMENTS Experience: At least 3 years' experience with data programming software and quality risk analysis in a health and social care setting. Education: Bachelor's degree in relevant field required ABOUT WELLTOWER Welltower Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care. Our real estate portfolio is unmatched, located in highly attractive micro markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture. Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long term compounding of per share growth and returns for our existing investors - our North Star. Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet
05/06/2026
Full time
WELLTOWER - REIMAGINE REAL ESTATE WITH US At Welltower, we're transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious-guided by our mantra: The only easy day was yesterday. We're looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand. If you're passionate about outcomes and inspired by the opportunity to shape the future of healthcare infrastructure, we want you on our best in class team. JOB SUMMARY We are seeking a commercially aware and detail-oriented Data Analyst to support governance, regulatory oversight, and performance improvement across our UK care home portfolio. This role sits within the Operations & Quality Team at Welltower UK to ensure quality & risk data is effectively processed, analyzed and reported on. This role will play a critical part in strengthening quality assurance frameworks, enhancing regulatory compliance, and providing Senior Leadership with clear, data driven insight to inform strategic decision making. Reporting to the Senior Operations and Quality Manager, you will be responsible for designing and delivering robust analytics and reporting that support regulatory compliance, risk management, and continuous improvement initiatives. KEY RESPONSIBILITIES Develop and maintain regulatory and quality dashboards designed to identify regulatory & quality risks across a large UK care home portfolio, including benchmarking cross sector quality performance. Collect, process and analyze quality data and regulatory outcomes from care home operators and create and prepare reporting as needed, including tracking and trending across event types, geographies, and operators. Monitor key compliance metrics such as safeguarding, incidents, complaints, and clinical risk data. Identify emerging risks and performance trends, conducting root cause and variance analysis as needed. Utilize existing tools to create systems for improvement of quality of care tracking and follow up, including creating processes with actionable data for underwriting and strategic decision making. Provide clear, evidence based insights and recommendations to Senior Leadership and stakeholders. Extract and analyse data from care systems, improve reporting automation, and ensure data accuracy and quality oversight. Develop and enhance the analytical capabilities within Welltower's UK Operations & Quality function to provide actionable insight into operator quality performance that drives operational priorities. This is an opportunity to contribute to a high performing organisation committed to operational excellence and regulatory integrity within the UK care sector. Applications are invited from candidates who are motivated to apply analytical expertise in a purpose-driven, commercial environment. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. COMPETENCIES Knowledge of the care home industry and UK regulatory requirements. An understanding of the real estate industry is desirable. Strong verbal and written communication skills and ability to comprehend, analyze and interpret complex information. Strong organizational, analytical, and technical skills, including attention to detail. Strong interpersonal and presentation skills and ability to effectively communicate across departments with all level positions. Ability to self motivate and work in a dynamic environment. Advanced Excel capability and experience with BI tools (e.g., Power BI, Tableau). Expert knowledge of data sources, tools and analytical methods and a track record of applying them. Strong analytical and problem solving skills. SQL or database querying experience. Experience of developing data systems to deliver actionable insights that drive operational strategy. Ability to coordinate and own a process end to end. Team player with a positive and professional attitude. TRAVEL This is a remote role with regular travel to the UK London office. MINIMUM REQUIREMENTS Experience: At least 3 years' experience with data programming software and quality risk analysis in a health and social care setting. Education: Bachelor's degree in relevant field required ABOUT WELLTOWER Welltower Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care. Our real estate portfolio is unmatched, located in highly attractive micro markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture. Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long term compounding of per share growth and returns for our existing investors - our North Star. Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet
Lead Digital Analyst
Jet2.Com Limited Leeds, Yorkshire
We're looking for a Lead Digital Analyst (Decision Intelligence) to help evolve our digital analytics capability beyond reporting and BAU analysis into a more strategic, insight-led function. This role will connect the technical side of data with wider business decision-making, ensuring data is structured, understood, and used effectively to drive commercial outcomes. A key part of the role will be translating complex analysis into clear, commercially focused insight for senior stakeholders and C-suite audiences. The role will also build on the automation, AI development, and measurement optimisation work already established across the analytics function. Benefits Hybrid working - we're in the office 2 days a week (Tuesday/Wednesday) Discounts on flights and Jet2holidays Generous profit share scheme At and Jet2holidays we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people. What you'll be doing Lead advanced omni-channel analytics and insight initiatives. Translate complex analysis into clear, commercially focused recommendations and executive-level storytelling. Build high-quality dashboards, presentations, and insight packs for senior stakeholders and C-suite audiences. What you'll have Advanced SQL capability and experience working with large-scale datasets. Experience with BigQuery, Snowflake, or similar cloud-based data platforms. Strong dashboarding and data visualisation capability using tools such as Tableau and Looker Studio. Exposure to AI, machine learning, or predictive analytics approaches within a commercial environment. Strong analytical mindset with the ability to turn complex data into meaningful business insight. Excellent storytelling and presentation skills, with confidence presenting to senior leadership. Join us as we redefine travel experiences and create memories for millions of passengers. At and Jet2holidays, your potential has no limits. Apply today and let your career take flight!
04/06/2026
Full time
We're looking for a Lead Digital Analyst (Decision Intelligence) to help evolve our digital analytics capability beyond reporting and BAU analysis into a more strategic, insight-led function. This role will connect the technical side of data with wider business decision-making, ensuring data is structured, understood, and used effectively to drive commercial outcomes. A key part of the role will be translating complex analysis into clear, commercially focused insight for senior stakeholders and C-suite audiences. The role will also build on the automation, AI development, and measurement optimisation work already established across the analytics function. Benefits Hybrid working - we're in the office 2 days a week (Tuesday/Wednesday) Discounts on flights and Jet2holidays Generous profit share scheme At and Jet2holidays we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people. What you'll be doing Lead advanced omni-channel analytics and insight initiatives. Translate complex analysis into clear, commercially focused recommendations and executive-level storytelling. Build high-quality dashboards, presentations, and insight packs for senior stakeholders and C-suite audiences. What you'll have Advanced SQL capability and experience working with large-scale datasets. Experience with BigQuery, Snowflake, or similar cloud-based data platforms. Strong dashboarding and data visualisation capability using tools such as Tableau and Looker Studio. Exposure to AI, machine learning, or predictive analytics approaches within a commercial environment. Strong analytical mindset with the ability to turn complex data into meaningful business insight. Excellent storytelling and presentation skills, with confidence presenting to senior leadership. Join us as we redefine travel experiences and create memories for millions of passengers. At and Jet2holidays, your potential has no limits. Apply today and let your career take flight!
Solution Engineer
Prophix
Overview See what you can do with Prophix Prophix helps finance teams operate with clarity and confidence through Prophix One , our Financial Performance Platform. We bring planning, reporting, and automation together so people can focus on meaningful work instead of repetitive tasks. As we expand our AI-enabled capabilities, you will join a team where intelligent tools support better outcomes and people remain responsible for thoughtful decision-making. We have teams and offices across the UK, Europe, North America, and Australia. Prophix is experiencing immense growth and we are expanding our European presales team! The team works closely with innovative companies interested in leveraging Prophix' market leading Corporate Performance Management (CPM) solution. A Senior Solution Consultant is a highly experienced professional with a proven ability to rapidly analyze complex challenges, develop strategic solutions, and drive impactful outcomes. This role demands strong leadership, expert-level problem-solving skills, and the capacity to guide both clients and teams toward success. The position will report to the Presales Manager, Europe within the Global Solution Engineering department and will work extensively with various internal and external clients. What You Will Bring If this role excites you but you don't meet every requirement, we still encourage you to apply. At Prophix, curiosity, adaptability, and diverse perspectives matter. Your experience may be exactly what we need. Responsibilities Leverage your deep product, functional, and industry expertise to shape customer strategy, influence key decisions, and guide prospects through complex evaluation cycles. Partner closely with Sales, Business Development, and Marketing as the senior subject matter expert for Prophix's Corporate Performance Management (CPM) platform-bringing thought leadership and credibility to every interaction. Advise customers and prospects on best-in-class CPM practices, helping them define target architectures and transformation roadmaps aligned with their business goals. Lead advanced discussions on Corporate Performance Management, addressing both functional and technical needs such as Financial Consolidations, ETL, Database Design, and Cloud Architecture, establishing technical trust and executive mindshare within opportunities. Design and deliver high-impact, tailored presentations, demos, and proof-of-concepts that articulate Prophix's value across Finance, IT, and Executive stakeholders. Act as the strategic subject matter expert for key business opportunities collaborating with Sales on execution strategy. Serve as a trusted advisor to internal teams-bringing a senior customer-facing perspective to Product Management, R&D, and Product Marketing, and influencing roadmap priorities with field insights. Required Qualifications A mix of experience, training, or education that helps you succeed in this role Minimum 5 years of consulting, implementation services, business / systems analyst, pre-sales and / or financial systems experience ideally in complex, multi-stakeholder environments. Successful completion of a Post-Secondary Degree in Mathematics, Computer Science or Finance related fields Academic or practical knowledge of financial modelling and reporting (financial planning, budgeting, forecasting, financial analysis, consolidations, and group reporting) Exceptional ability to quickly learn new technology, its benefits, and how it can be leveraged to achieve business goals & objectives Able to clearly articulate concepts and business benefits to technical and non-technical audiences with confidence. Willingness to travel within the region or internationally (occasionally) Fluency in English is required (additional European languages are a plus) Comfort using AI tools responsibly to support tasks such as research, drafting, or data review Ability to learn new tools and adapt as technology evolves Curiosity and openness to exploring new approaches Collaborative mindset when working with teams and technology Must be legally entitled to work in the country where this role is located Preferred Qualifications Previous experience with CPM, EPM, BI, DWH solutions Deep understanding of Relational (RDBMS / OLTP) and Multi-Dimensional Databases (OLAP) Practical experience with SQL, MDX, and Extract-Transform-Load (ETL) processes Broad understanding of Enterprise and Software-as-a-Service (SaaS) architectures In-depth knowledge of Excel is a plus Confidence and ability to converse with different levels of an organization, including C-Level Gather and understand business requirements, current challenges and propose solutions Natural presenter with great interpersonal skills and comfortable in the spotlight You have a thirst for knowledge and enjoy researching and uncovering solutions to problems Excellent presentation, communication, and interpersonal skills; comfortable taking the lead in customer-facing scenarios. Curiosity, drive, and a proactive mindset-you enjoy digging into problems and finding smart solutions. What Success Looks Like 30 days: You understand our tools, product, and people Within 90 days: You work independently on meaningful tasks Within 6 months: You contribute ideas, improvements, and measurable impact Why Join Prophix? Prophix supports finance teams around the world through Prophix One , our Financial Performance Platform. You will collaborate with colleagues across regions, support customers in different industries, and strengthen your skills through hands-on work and AI-enabled tools. Flexibility is offered depending on team needs and location, and our work is driven by our values: Pursue Excellence, Build with Purpose, Create Wins for All, and Drive Continuous Innovation. What's Included for You? Private medical coverage with specialist and mental-health support Income protection and death-in-service benefits Pension scheme with employer contributions Annual wellness allowance Paid time off including vacation, sick days, and personal days Social events, team gatherings, and opportunities to build community Opportunities to get involved in Environmental, Social, and Governance (ESG) initiatives Quarterly Town Halls and Kickoffs that bring teams together to celebrate wins, share updates, and look ahead at what's next Apply Now! If this feels like the right environment for you, we'd love to meet you and help you build your career as a Phixer! Accessibility & AI Transparency Prophix promotes an accessible hiring process. If you need accommodation at any stage, we'll work with you. Some interviews may be recorded so our hiring team can review and assess responses fairly and consistently. As part of our commitment to Responsible AI, we use a small number of AI-supported tools to help with tasks like resume review, shortlisting, or creating interview summaries. AI is never used as the sole basis for hiring decisions, and your personal data is never used to train AI models. If you'd prefer not to take part in any AI-assisted step, just let us know and we'll be happy to accommodate.
04/06/2026
Full time
Overview See what you can do with Prophix Prophix helps finance teams operate with clarity and confidence through Prophix One , our Financial Performance Platform. We bring planning, reporting, and automation together so people can focus on meaningful work instead of repetitive tasks. As we expand our AI-enabled capabilities, you will join a team where intelligent tools support better outcomes and people remain responsible for thoughtful decision-making. We have teams and offices across the UK, Europe, North America, and Australia. Prophix is experiencing immense growth and we are expanding our European presales team! The team works closely with innovative companies interested in leveraging Prophix' market leading Corporate Performance Management (CPM) solution. A Senior Solution Consultant is a highly experienced professional with a proven ability to rapidly analyze complex challenges, develop strategic solutions, and drive impactful outcomes. This role demands strong leadership, expert-level problem-solving skills, and the capacity to guide both clients and teams toward success. The position will report to the Presales Manager, Europe within the Global Solution Engineering department and will work extensively with various internal and external clients. What You Will Bring If this role excites you but you don't meet every requirement, we still encourage you to apply. At Prophix, curiosity, adaptability, and diverse perspectives matter. Your experience may be exactly what we need. Responsibilities Leverage your deep product, functional, and industry expertise to shape customer strategy, influence key decisions, and guide prospects through complex evaluation cycles. Partner closely with Sales, Business Development, and Marketing as the senior subject matter expert for Prophix's Corporate Performance Management (CPM) platform-bringing thought leadership and credibility to every interaction. Advise customers and prospects on best-in-class CPM practices, helping them define target architectures and transformation roadmaps aligned with their business goals. Lead advanced discussions on Corporate Performance Management, addressing both functional and technical needs such as Financial Consolidations, ETL, Database Design, and Cloud Architecture, establishing technical trust and executive mindshare within opportunities. Design and deliver high-impact, tailored presentations, demos, and proof-of-concepts that articulate Prophix's value across Finance, IT, and Executive stakeholders. Act as the strategic subject matter expert for key business opportunities collaborating with Sales on execution strategy. Serve as a trusted advisor to internal teams-bringing a senior customer-facing perspective to Product Management, R&D, and Product Marketing, and influencing roadmap priorities with field insights. Required Qualifications A mix of experience, training, or education that helps you succeed in this role Minimum 5 years of consulting, implementation services, business / systems analyst, pre-sales and / or financial systems experience ideally in complex, multi-stakeholder environments. Successful completion of a Post-Secondary Degree in Mathematics, Computer Science or Finance related fields Academic or practical knowledge of financial modelling and reporting (financial planning, budgeting, forecasting, financial analysis, consolidations, and group reporting) Exceptional ability to quickly learn new technology, its benefits, and how it can be leveraged to achieve business goals & objectives Able to clearly articulate concepts and business benefits to technical and non-technical audiences with confidence. Willingness to travel within the region or internationally (occasionally) Fluency in English is required (additional European languages are a plus) Comfort using AI tools responsibly to support tasks such as research, drafting, or data review Ability to learn new tools and adapt as technology evolves Curiosity and openness to exploring new approaches Collaborative mindset when working with teams and technology Must be legally entitled to work in the country where this role is located Preferred Qualifications Previous experience with CPM, EPM, BI, DWH solutions Deep understanding of Relational (RDBMS / OLTP) and Multi-Dimensional Databases (OLAP) Practical experience with SQL, MDX, and Extract-Transform-Load (ETL) processes Broad understanding of Enterprise and Software-as-a-Service (SaaS) architectures In-depth knowledge of Excel is a plus Confidence and ability to converse with different levels of an organization, including C-Level Gather and understand business requirements, current challenges and propose solutions Natural presenter with great interpersonal skills and comfortable in the spotlight You have a thirst for knowledge and enjoy researching and uncovering solutions to problems Excellent presentation, communication, and interpersonal skills; comfortable taking the lead in customer-facing scenarios. Curiosity, drive, and a proactive mindset-you enjoy digging into problems and finding smart solutions. What Success Looks Like 30 days: You understand our tools, product, and people Within 90 days: You work independently on meaningful tasks Within 6 months: You contribute ideas, improvements, and measurable impact Why Join Prophix? Prophix supports finance teams around the world through Prophix One , our Financial Performance Platform. You will collaborate with colleagues across regions, support customers in different industries, and strengthen your skills through hands-on work and AI-enabled tools. Flexibility is offered depending on team needs and location, and our work is driven by our values: Pursue Excellence, Build with Purpose, Create Wins for All, and Drive Continuous Innovation. What's Included for You? Private medical coverage with specialist and mental-health support Income protection and death-in-service benefits Pension scheme with employer contributions Annual wellness allowance Paid time off including vacation, sick days, and personal days Social events, team gatherings, and opportunities to build community Opportunities to get involved in Environmental, Social, and Governance (ESG) initiatives Quarterly Town Halls and Kickoffs that bring teams together to celebrate wins, share updates, and look ahead at what's next Apply Now! If this feels like the right environment for you, we'd love to meet you and help you build your career as a Phixer! Accessibility & AI Transparency Prophix promotes an accessible hiring process. If you need accommodation at any stage, we'll work with you. Some interviews may be recorded so our hiring team can review and assess responses fairly and consistently. As part of our commitment to Responsible AI, we use a small number of AI-supported tools to help with tasks like resume review, shortlisting, or creating interview summaries. AI is never used as the sole basis for hiring decisions, and your personal data is never used to train AI models. If you'd prefer not to take part in any AI-assisted step, just let us know and we'll be happy to accommodate.
IBM
Data & Analytics Data Scientist - AI - Senior Managing Consultant Professional London, GB
IBM
Your Role and Responsibilities Strategic leadership of large end-to-end AI solutions, advanced analytics and automation engagements from discovery to deployment. Act as a trusted advisor to senior client stakeholders, translating business challenges into data driven solutions and articulating the value of AI. Translate complex data into actionable insights and strategic recommendations. Collaborate with cross functional teams including consultants, engineers, and client stakeholders. Design and implement machine learning models, statistical analyses, and AI solutions tailored to client needs. Lead business development through proposal writing, solutioning, and client presentations. Mentor and coach junior data scientists and analysts. Stay current with emerging technologies and methodologies in AI/ML and data science. Required Education Bachelor's Degree Preferred Education Master's Degree Required Technical and Professional Expertise Full AI Project Lifecycle: Experience in managing the full AI project lifecycle, from research and prototyping to deployment in production environments in a consulting or enterprise environment. Excellent communication and stakeholder management skills. Advanced Analytics Techniques: Experience with advanced analytics techniques for structured data, including proficiency in Python and AI frameworks such as TensorFlow, PyTorch, Keras, or Hugging Face. NLP and ML Methods: Deep understanding of Natural Language Processing (NLP) and Machine Learning (ML) methods for unstructured content, with expertise in foundation models and large language models. AI Solution Development: Experience in architecting and delivering AI solutions using cutting edge technologies, including tools like GitHub Copilot and Amazon Code Whisperer. Cloud Platforms and Services: Familiarity with cloud platforms (e.g., Kubernetes, AWS, Azure, GCP, IBM Cloud) and related services, as well as experience with relational and NoSQL databases (SQL, Postgres, DB2, MongoDB). Preferred Technical and Professional Experience Foundation in Specialized Areas: Experience with one of the following areas: NLP, Image Processing, Video Processing, Voice Processing, or Watson technologies, enabling optimization of AI solutions and driving business value. Proficiency in Modern UI Frameworks: Familiarity with modern UI frameworks such as Backbone.js, AngularJS, React.js, Ember.js, Bootstrap, and JQuery, allowing for seamless integration with AI solutions. Operating System Knowledge: Experience working with various operating systems, including Linux, Windows, iOS, and Android, facilitating smooth deployment of AI solutions across different environments. PhD or equivalent experience is a plus (preferable in Data Science, Computer Science, Statistics, or a related field). Equal Opportunity Statement As an equal opportunities employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship. IBM is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Job Details Job Title: Data Scientist - AI - Senior Managing Consultant Job ID: 115496 Location: London, City of London, United Kingdom Work arrangement: Hybrid Area of work: Data & Analytics Employment type: Regular Position type: Professional Some travel may be required based on business demand. Company: (8660) IBM United Kingdom Limited Shift: General (daytime) Is this role a commissionable/sales incentive based position?
04/06/2026
Full time
Your Role and Responsibilities Strategic leadership of large end-to-end AI solutions, advanced analytics and automation engagements from discovery to deployment. Act as a trusted advisor to senior client stakeholders, translating business challenges into data driven solutions and articulating the value of AI. Translate complex data into actionable insights and strategic recommendations. Collaborate with cross functional teams including consultants, engineers, and client stakeholders. Design and implement machine learning models, statistical analyses, and AI solutions tailored to client needs. Lead business development through proposal writing, solutioning, and client presentations. Mentor and coach junior data scientists and analysts. Stay current with emerging technologies and methodologies in AI/ML and data science. Required Education Bachelor's Degree Preferred Education Master's Degree Required Technical and Professional Expertise Full AI Project Lifecycle: Experience in managing the full AI project lifecycle, from research and prototyping to deployment in production environments in a consulting or enterprise environment. Excellent communication and stakeholder management skills. Advanced Analytics Techniques: Experience with advanced analytics techniques for structured data, including proficiency in Python and AI frameworks such as TensorFlow, PyTorch, Keras, or Hugging Face. NLP and ML Methods: Deep understanding of Natural Language Processing (NLP) and Machine Learning (ML) methods for unstructured content, with expertise in foundation models and large language models. AI Solution Development: Experience in architecting and delivering AI solutions using cutting edge technologies, including tools like GitHub Copilot and Amazon Code Whisperer. Cloud Platforms and Services: Familiarity with cloud platforms (e.g., Kubernetes, AWS, Azure, GCP, IBM Cloud) and related services, as well as experience with relational and NoSQL databases (SQL, Postgres, DB2, MongoDB). Preferred Technical and Professional Experience Foundation in Specialized Areas: Experience with one of the following areas: NLP, Image Processing, Video Processing, Voice Processing, or Watson technologies, enabling optimization of AI solutions and driving business value. Proficiency in Modern UI Frameworks: Familiarity with modern UI frameworks such as Backbone.js, AngularJS, React.js, Ember.js, Bootstrap, and JQuery, allowing for seamless integration with AI solutions. Operating System Knowledge: Experience working with various operating systems, including Linux, Windows, iOS, and Android, facilitating smooth deployment of AI solutions across different environments. PhD or equivalent experience is a plus (preferable in Data Science, Computer Science, Statistics, or a related field). Equal Opportunity Statement As an equal opportunities employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship. IBM is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Job Details Job Title: Data Scientist - AI - Senior Managing Consultant Job ID: 115496 Location: London, City of London, United Kingdom Work arrangement: Hybrid Area of work: Data & Analytics Employment type: Regular Position type: Professional Some travel may be required based on business demand. Company: (8660) IBM United Kingdom Limited Shift: General (daytime) Is this role a commissionable/sales incentive based position?
Data Scientist III - Strategic Partnerships & Affiliates
Expedia, Inc.
Expedia Group brands power global travel for everyone, everywhere. We design cutting edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Data Scientist III A senior individual contributor responsible for delivering advanced analytics, experimentation, and decision science solutions in support of SPA's commercial objectives. This role focuses on: Advanced reporting and dashboarding for SPA stakeholders Statistical analysis and experimentation (including incrementality testing) Partner, client, and overall commercial performance analysis Analytical support for leadership discussions and investment decisions Building and maintaining decision science tooling, including AI enabled workflows and automations A Data Scientist III at Expedia is expected to work independently on complex, well defined problems, apply sound judgment in selecting analytical approaches, and influence decisions through high quality insights and storytelling. While this role does not manage people, it plays a meaningful role in shaping how data is used across the SPA organization. Key Responsibilities Advanced Reporting & Analytics Design, develop, and maintain advanced dashboards and performance reporting used by commercial, finance, and leadership stakeholders. Ensure analytical outputs are accurate, scalable, and aligned with agreed commercial KPIs. Proactively identify improvements in reporting structure, clarity, and usability. Experimentation & Statistical Testing Design and analyze commercial experiments, including A/B tests, incrementality tests, and quasi experimental analyses. Select and apply appropriate statistical methods to evaluate causal impact and commercial effectiveness. Clearly document and communicate methodology, assumptions, results, and implications for decision making. Commercial & Partner Performance Analysis Perform in depth analyses of partner and client performance to identify drivers of growth, underperformance, and opportunity. Analyze overall SPA commercial performance to surface trends, risks, and actionable insights for leadership. Collaborate with commercial and finance partners to interpret results and align on conclusions. Decision Support & Investment Analytics Deliver analytical insights to support prioritization and investment decisions discussed with the SPA Leadership Team. Build scenario analyses, forecasts, and frameworks that inform trade offs and expected returns. Act as a trusted analytical partner in commercial discussions, grounding recommendations in data and evidence. Decision Science Tooling & Automation Build, maintain, and iterate on decision science tools, models, and reusable analytical assets. Contribute to AI powered workflows and automations that improve analytical efficiency and scalability. Identify repeatable analytical processes that can be standardized or automated. Scope & Level Indicators (Data Scientist III) Works independently on complex analyses with limited oversight. Owns analytical delivery for defined problem spaces or business areas within SPA. Influences stakeholders through insight quality, clarity, and commercial relevance. Applies established data science, statistical, and experimentation techniques confidently. May mentor or review work of more junior analysts, without formal people management responsibility. Contributes to improving analytics practices and tooling, without owning org wide analytics strategy. Qualifications Experience Typically 3-5+ years of experience in data science, analytics, or a related quantitative role. Bachelor's degree in a quantitative field such as Analytics, Economics, Computer Science or equivalent professional experience. Master's degree a plus. Experience in e commerce, marketplaces, marketing analytics, or partner driven businesses strongly preferred. Technical & Analytical Skills Advanced SQL with experience working on large, multi source datasets. Strong foundation in statistics, experimentation, and causal analysis. Proficiency with modern AI based coding tools (i.e. Claude Code) Proficiency in Python or R for analysis and modeling. Experience with data engineering, visualization, and dashboarding tools (e.g., Querybook, JupyterHub, Databricks, Tableau, Power BI, or similar). Business & Communication Skills Strong business judgment with the ability to translate analysis into commercial insights. Ability to communicate complex analytical findings clearly to non technical audiences. Comfortable engaging with senior stakeholders through data driven narratives. Demonstrates rapid adoption of new tools and techniques to increase speed to insights. Actively seeks and implements process improvements and automation to reduce analysis time. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through Accommodation Request. Equal Employment Opportunity Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
04/06/2026
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Data Scientist III A senior individual contributor responsible for delivering advanced analytics, experimentation, and decision science solutions in support of SPA's commercial objectives. This role focuses on: Advanced reporting and dashboarding for SPA stakeholders Statistical analysis and experimentation (including incrementality testing) Partner, client, and overall commercial performance analysis Analytical support for leadership discussions and investment decisions Building and maintaining decision science tooling, including AI enabled workflows and automations A Data Scientist III at Expedia is expected to work independently on complex, well defined problems, apply sound judgment in selecting analytical approaches, and influence decisions through high quality insights and storytelling. While this role does not manage people, it plays a meaningful role in shaping how data is used across the SPA organization. Key Responsibilities Advanced Reporting & Analytics Design, develop, and maintain advanced dashboards and performance reporting used by commercial, finance, and leadership stakeholders. Ensure analytical outputs are accurate, scalable, and aligned with agreed commercial KPIs. Proactively identify improvements in reporting structure, clarity, and usability. Experimentation & Statistical Testing Design and analyze commercial experiments, including A/B tests, incrementality tests, and quasi experimental analyses. Select and apply appropriate statistical methods to evaluate causal impact and commercial effectiveness. Clearly document and communicate methodology, assumptions, results, and implications for decision making. Commercial & Partner Performance Analysis Perform in depth analyses of partner and client performance to identify drivers of growth, underperformance, and opportunity. Analyze overall SPA commercial performance to surface trends, risks, and actionable insights for leadership. Collaborate with commercial and finance partners to interpret results and align on conclusions. Decision Support & Investment Analytics Deliver analytical insights to support prioritization and investment decisions discussed with the SPA Leadership Team. Build scenario analyses, forecasts, and frameworks that inform trade offs and expected returns. Act as a trusted analytical partner in commercial discussions, grounding recommendations in data and evidence. Decision Science Tooling & Automation Build, maintain, and iterate on decision science tools, models, and reusable analytical assets. Contribute to AI powered workflows and automations that improve analytical efficiency and scalability. Identify repeatable analytical processes that can be standardized or automated. Scope & Level Indicators (Data Scientist III) Works independently on complex analyses with limited oversight. Owns analytical delivery for defined problem spaces or business areas within SPA. Influences stakeholders through insight quality, clarity, and commercial relevance. Applies established data science, statistical, and experimentation techniques confidently. May mentor or review work of more junior analysts, without formal people management responsibility. Contributes to improving analytics practices and tooling, without owning org wide analytics strategy. Qualifications Experience Typically 3-5+ years of experience in data science, analytics, or a related quantitative role. Bachelor's degree in a quantitative field such as Analytics, Economics, Computer Science or equivalent professional experience. Master's degree a plus. Experience in e commerce, marketplaces, marketing analytics, or partner driven businesses strongly preferred. Technical & Analytical Skills Advanced SQL with experience working on large, multi source datasets. Strong foundation in statistics, experimentation, and causal analysis. Proficiency with modern AI based coding tools (i.e. Claude Code) Proficiency in Python or R for analysis and modeling. Experience with data engineering, visualization, and dashboarding tools (e.g., Querybook, JupyterHub, Databricks, Tableau, Power BI, or similar). Business & Communication Skills Strong business judgment with the ability to translate analysis into commercial insights. Ability to communicate complex analytical findings clearly to non technical audiences. Comfortable engaging with senior stakeholders through data driven narratives. Demonstrates rapid adoption of new tools and techniques to increase speed to insights. Actively seeks and implements process improvements and automation to reduce analysis time. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through Accommodation Request. Equal Employment Opportunity Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

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