4 jobs found

Experis - ManpowerGroup is seeking a Desktop Engineer to join Capgemini's End User Experience (EUE) team in Barrow-in-Furness. This fully onsite role centers on IMAC duties and high-quality client support. You will complete assigned tasks on time, assist Project Managers, perform NSR tasks, and maintain exceptional customer service in a fast-paced environment. The role offers up to £38k per annum.

Desktop Engineer Salisbury. 5 days per week, fully onsite Up to 38k per Annum Job Purpose/The Role: Reporting to the EUS Lead Group, the role will have second line responsibility for pre empting automation, investigating and resolving incidents, completing IMACs and requests where applicable, and performing project and NSR tasks assigned to the Desktop Support Team. Your role Second line responsibility for resolving incidents to SLA. Requests/IMACs completion to SLA. Escalations - responsibility to be below 2 % per incident per month. CSATs for incidents handled over 4.5 out of 5 per month. Pro active communication with the Service Desk and Level 3 teams. Undertaking NSR tasks to agreed timescales. Your skills and experience Working knowledge of Intune and Microsoft Windows 10/11 O/S. Desktop hardware architecture - predominately desktop and laptops. Knowledge of SCCM (MECM) and Active Directory - basic administration. Networking experience, including LAN/WAN/VLAN and Wi Fi technologies. Security - disk encryption using BitLocker. You can bring your whole self to work. At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment for everyone.

Experis - ManpowerGroup in Salisbury is seeking a Desktop Engineer for a fully onsite role. You will provide second line support, resolve incidents to SLA and complete NSR/IMAC requests, while maintaining strong communication with Service Desk and Level-3 teams. The role emphasises hands-on experience with Intune, Windows 10/11, SCCM MECM, AD basics, and networking. On-site with a focus on reliability and customer satisfaction.

Experis is seeking a Desktop Engineer to join our UK team in Barrow-in-Furness, onsite five days a week. You will take on second-line responsibilities, resolve incidents to SLA, and complete IMACs/Requests with a focus on timely delivery. The role requires experience with Intune, Windows 10/11, SCCM MECM, Active Directory, and networking knowledge (LAN/WAN/VLAN, Wi Fi, BitLocker). Salary is up to £38k per annum and training is a priority within the team.