168 jobs found

Ipswich, Suffolk - Onsite, with Hybrid working available after the initial probation period. We are partnering with a well-established, market-leading organisation investing heavily in its digital and CRM capability. As part of this growth, they are looking for a Salesforce Business Process Manager to take ownership of process optimisation and platform improvement across the business. This is not a pure admin or development role. It is a business-facing position focused on analysing, redesigning and improving end to end processes within Salesforce, ensuring the platform delivers measurable value across sales, operations and wider business functions. The Role You will: Analyse and map current business processes and identify opportunities for improvement within Salesforce Redesign workflows and implement best practices to improve efficiency and adoption Partner with cross-functional teams to gather requirements and drive change Translate business needs into practical, user-friendly Salesforce solutions Support data-driven decision-making through improved reporting and platform usage Drive continuous improvement and embed structured methodologies where appropriate You will act as the bridge between business stakeholders and technical teams, ensuring Salesforce evolves in line with strategic objectives. About You We are looking for someone with: Strong experience working with Salesforce in a Business Analyst, CRM Manager or Process Improvement capacity Proven ability to map and redesign end-to-end processes Experience engaging stakeholders across sales, operations and leadership Confidence driving adoption, change and best practice A structured approach to process improvement, ideally with exposure to Lean or similar methodologies Strong communication and influencing skills This role offers genuine ownership and visibility within a stable and growing organisation committed to long-term investment in technology. If you are looking for a position where you can influence how Salesforce supports the wider business, rather than simply maintain it, this could be worth exploring. For more info, get in touch with Ruben at Synergy

12 months FTC for a Business Analyst with Salesforce project experience mostly remote with 1-3 days per months onsite required in Central Birmingham Salesforce CRM experience is a must 12 months FTC for a Business Analyst - Salesforce with a competitive salary range of GBP55,000 to GBP65,000. As a key member of our team, you'll be responsible for gathering and leading project requirements from conception to delivery, working closely with stakeholders and product teams to ensure seamless execution. - Translate business needs into clear, actionable user stories - Collaborate with delivery teams to ensure requirements are understood - Drive successful User Acceptance Testing to deliver solutions that meet business needs Preferred Requirements: Lead structured requirements discovery through workshops with business stakeholders Translate business pain points into prioritized user stories with well-defined acceptance criteria Ensure delivery teams have a clear understanding of business objectives and intended outcomes Coordinate and support User Acceptance Testing to validate delivered solutions Contribute to the assessment and evaluation of third-party products where required Preferred Qualifications: Demonstrated experience as a Business Analyst in complex system or platform-based delivery environments Strong capability in requirements elicitation, backlog management, and Agile delivery practices Excellent written and verbal communication skills to engage with both technical and non-technical stakeholders Salesforce Platform experience and CRM project work required Interviews available over the next 2 weeks

Digital Delivery Manager - Salesforce (SC Cleared) Contract: 3 months (potential extension) Rate: £700-£800 per day (Inside IR35) Location: London, Cardiff, or Glasgow (1 day per week onsite) Clearance: Active SC clearance required The Opportunity We are supporting a leading UK regulatory body in securing an experienced Digital Delivery Manager to support the ongoing delivery of a major Salesforce transformation programme.This role sits within a high-profile Salesforce Centre of Enablement, responsible for delivering scalable, user-focused digital services across the organisation. The Role As a Digital Delivery Manager, you will take ownership of end-to-end delivery across Salesforce workstreams, ensuring high-quality outcomes aligned to strategic goals and user needs.You will lead multidisciplinary agile teams and work closely with internal stakeholders, suppliers, and systems integrators to deliver Salesforce products and enhancements from discovery through to live service. Key Responsibilities Lead the delivery of Salesforce projects, integrations, and enhancements Build and manage high-performing agile delivery teams Define and maintain clear delivery plans (milestones, resources, risks, timelines) Ensure readiness of requirements, user stories, and technical designs Drive agile and DevOps best practices, including all ceremonies Manage third-party suppliers and systems integrators Proactively identify and mitigate risks, issues, and dependencies Maintain accurate delivery reporting and stakeholder communications Ensure adherence to governance, standards, and delivery frameworks Promote a culture of continuous improvement and delivery excellence Key Skills & Experience (Essential) Proven experience delivering Salesforce platform projects Strong background in digital delivery management within agile environments Experience leading multidisciplinary teams and complex delivery programmes Excellent stakeholder management and communication skills Ability to influence at all levels and drive delivery outcomes Relevant agile certification (e.g. CSM, PSM, AgilePM, BCS Agile Scrum) Active SC Clearance Desirable Experience Familiarity with tools such as JIRA, Azure DevOps, Confluence, Miro, Visio Experience working within government or regulated environments Knowledge of GDS standards and public sector delivery frameworks Why Apply? Work on a high-impact national transformation programme Play a key role in advancing digital capability within a major regulator Collaborate with cross-government and industry stakeholders Competitive day rate with strong extension potential Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Windsor Forest Colleges Group is looking for a full time CRM Transformation Lead (Salesforce) to join our IT and Digital Services department on a full-time permanent basis. This role offers a salary on the support staff pay scale from J26 £33,115 up to J29 £35,853 (which will be dependent on experience and qualifications) and provides the opportunity to work across our four main campuses with some hybrid flexibility for experienced candidates. Please note the expected start date for this position is September 2026. CRM Transformation Lead (Salesforce) We are seeking a driven Salesforce Specialist to act as the backbone of our digital future. This is a unique opportunity to function like a startup within an established educational leader, driving a mid implementation project that will transform the entire student and employer journey. Why Windsor Forest? Windsor Forest leads the way in technology adoption across UK Further Education. We don't just follow digital trends; we host the conversations that shape them. In 2024 and 2025, our campuses hosted major summits featuring the Government's Chief Technology Officer, Google for Education's UK Team, Salesforce's Senior Director of Education Strategy and Jisc's Director of AI. By joining us, you aren't just managing a CRM - you will be at the heart of a college group that the entire sector looks to for what comes next. The Role Acting as the bridge between our technical implementation partners and our staff, you will translate complex functionality into intuitive tools. Whether you are configuring flows, delivering engaging training sessions, or ensuring data integrity, your work will directly impact how our sector thinks about CRM. New to the education sector? That's absolutely fine! We value industry experience and fresh thinking. We don't expect you to know everything on day one - we value a hunger to learn and a proactive attitude. If you dig into Trailhead for fun, get satisfaction from a flow that finally works, and want your fingerprints on something that shapes a whole sector we want you on our team. You won't be working in a silo. You will have a seat at the table with senior leadership and technical experts to ensure project value. You should apply if you want: To own and grow a Salesforce platform that is still being built, shaping it from the ground up. To collaborate with a high level team, working alongside our AI & Automations Engineer and partnering with the Group Director of MIS, Group Head of Admissions, Executive Director of Technology and Group Head of IT. To turn complex functionality into intuitive experiences through great training and thoughtful configuration. To be a pioneer for CRM led transformation in a high profile educational environment that prioritises digital innovation. About Us The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South East. Our staff work across 4 main campuses at Langley, Windsor, Strodes Egham and Berkshire College of Agriculture Maidenhead. Our teams place the learner at the heart of all we do and in our state of the art learning environments, we are proud to deliver education and training to a diverse group of students and businesses each year. For further details on this role please refer to the attached job description/person specification. Our staff benefit from: Support roles enjoy 30 days annual leave plus bank holidays Career progression opportunities for ambitious staff Access to a wide range of subsidised leisure courses Access to excellent defined benefit pension schemes Free on-site parking at all sites Cycle to Work Scheme Family friendly policies to support Work Life Balance Onsite Coffee Shop & Cafeteria Various health & wellbeing benefits including discounted gym memberships, confidential staff counselling and discounted hair and beauty treatments at The Salon at Langley College Please be advised that the vacancy will close on 19th April 2026. To apply please visit our careers page and complete the online application form. Please ensure you pay particular attention to the supporting statement of the online application form making sure to include details of how you meet each of the essential criteria listed on the person specification. Applications will be shortlisted on a rolling basis, and we reserve the right to interview and appoint before this closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment. The College is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment. Successful applicants will be required to undergo an enhanced DBS and Barred List check along with other legally required checks which are an essential part of the safeguarding process.Recruitment Agencies we have a PSL of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list.

Data Architect Contract Duration: Until 30th June 2026 initially Location : London (Hybrid working model, 3 days on-site) We are seeking a highly skilled Data Architect to lead a critical data transformation project involving Salesforce Data Cloud, GCP, Vertex AI, and the creation of a new Single Customer View (SCV). This role offers significant executive visibility and requires a professional who can navigate an evolving environment, refine existing architectures, and drive the project towards strategic goals from day one. Day-to-day of the role: Define and implement the enterprise-grade SCV in GCP. Reverse-engineer and enhance the core legacy data model. Design and execute the medallion architecture for data ingestion, transformation, and activation. Integrate GCP with Salesforce Data Cloud, ensuring efficient data flows and scalable activation patterns. Collaborate with Data Science teams to enable AI-driven models that enhance customer insights and sales strategies. Provide technical leadership across teams, ensuring alignment with project goals and adherence to best practices. Develop and maintain comprehensive architectural documentation to guide both technical teams and stakeholders. Required Skills & Qualifications: Proven experience as a Data Architect, with extensive hands-on involvement in similar projects. Deep expertise in GCP (BigQuery, Dataflow, Pub/Sub), Salesforce Data Cloud, and data modelling. Strong background in data ingestion, transformation, and orchestration frameworks. Experience with AI/ML operationalisation, preferably with Vertex AI. Ability to assimilate complex legacy systems and streamline them into efficient new architectures. Excellent consulting and communication skills, capable of leading discussions and challenging external suppliers. Hands-on approach with a willingness to directly engage with datasets, code, models, and schemas. Desirable: Experience with Salesforce Marketing Cloud. Previous engagement with external consultancies like ETG, Accenture, or Deloitte. Knowledge of revenue, sales, churn, or commercial data models. Background in enterprise-scale customer domain architecture. Personal Attributes: Demonstrated ability to manage complexity and provide clear direction in ambiguous situations. Visionary yet practical, capable of conceptual design and hands-on implementation. Strong leadership skills, able to align diverse teams towards common goals. Thrives in dynamic environments, adept at piecing together solutions that meet business needs. Contracting Route: Timesheets via Umbrella Company This role is ideal for a visionary Data Architect who is both strategic and practical, ready to take on a high-impact project with a leading organisation. If you are ready to lead the way in data architecture and make a significant impact, please submit your CV and a member of the Reed Professional Services Talent Team will be in touch.

Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager / Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Business Analyst Kent - Hybrid (3 days on-site) Competitive Salary + Bonus VIQU have partnered with a leading organisation seeking an experienced Business Analyst to join their Portfolio and Technical Initiatives team. This is a customer-facing role for a confident BA who can own the end-to-end lifecycle, challenge assumptions, and analyse business problems to deliver effective solutions. You'll work across CRM, finance platforms, cloud infrastructure, and integrations in a fast-paced, low-hierarchy environment. Key Responsibilities as a Business Analyst: • Own the full BA lifecycle from discovery through to delivery and validation. • Analyse and challenge business processes to identify improvements and opportunities. • Lead workshops and use structured techniques to gather and define requirements. • Translate business needs into clear user stories, use cases, and acceptance criteria. • Collaborate with technical teams (Salesforce, D365, AWS) to ensure alignment and delivery. • Produce key artefacts (process flows, data flows, user journeys). • Identify risks, dependencies, and data considerations. • Support delivery, testing, and ensure solutions meet business needs. Key Requirements as a Business Analyst: • 4-8 years' experience as a Business Analyst in digital/technology environments. • Proven ability to own end-to-end BA activities. • Strong analytical mindset with confidence to challenge and problem-solve. • Experience improving processes and delivering business-focused solutions. • Confident stakeholder engagement and workshop facilitation skills. • Experience in fast-paced environments. • Knowledge of CRM (Salesforce/D365), cloud, and integrations. • Understanding of data governance and hybrid environments. Apply today to speak with VIQU in confidence or contact Fay Toomey via the VIQU website. Know someone exceptional? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities. Business Analyst Kent - Hybrid (3 days on-site) Competitive Salary + Bonus

A well-established UK-based organisation is seeking a Salesforce Business Process Manager to take ownership of Salesforce process optimisation and adoption across the business. This is a full-time, permanent role based in Ipswich. The role will focus on improving how Salesforce is used across the organisation, particularly across opportunities, leads, and forecasting. Working closely with sales, operational teams, and IT, you will lead the design and improvement of Salesforce-driven business processes, ensuring the platform is used effectively and consistently across the business. Working alongside an existing Salesforce Product Owner responsible for configuration and technical delivery, this role will focus on process leadership, stakeholder engagement, and maximising the value of Salesforce. You will take ownership of how Salesforce supports the business operationally, driving best practice usage and motivating teams to fully adopt the platform. Key areas of responsibility: Taking ownership of Salesforce business processes across the organisation Analysing, mapping, and improving workflows across opportunities, leads, and forecasting Driving best practice use of Salesforce to improve efficiency, visibility, and data quality Working with business stakeholders to increase Salesforce adoption across teams Collaborating with the Salesforce Product Owner responsible for configuration and platform delivery Supporting optimisation initiatives, process redesign, and potential system integrations Building strong relationships with internal teams and international stakeholders Supporting change management and continuous improvement initiatives Background and Experience: You will likely have experience operating in roles such as: Salesforce Business Analyst CRM Business Analyst Business Process Manager Salesforce Functional Lead Business Systems Analyst In addition, you will bring: Proven experience working with Salesforce to analyse and improve business processes Experience mapping and redesigning end-to-end workflows within CRM platforms Strong stakeholder engagement across sales, operational, and leadership teams Familiarity with process improvement methodologies such as Lean or similar frameworks Experience identifying inefficiencies and implementing practical process improvements Understanding of how Salesforce integrates with wider business systems The role will involve occasional international travel to collaborate with group stakeholders, typically a small number of visits each year. Apply Now!

Sales Director. ("Sales Director" OR "Director of Sales" OR "Enterprise Sales Leader" OR "Head of Sales") Global SaaS Cloud CCaaS UCaaS The Mandate A globally established cloud communications technology business is appointing a Sales Director to drive enterprise ARR growth across complex SaaS, CCaaS and Unified Communications platforms. This is a board-visible commercial leadership role. The remit is clear: Scale enterprise revenue. Strengthen executive relationships. Increase forecast precision. Lead structured global execution. Accountability • Own enterprise revenue targets across defined global markets • Lead and close multi-million-pound ARR SaaS / CCaaS / UCaaS agreements • Drive complex cloud platform sales including: Omnichannel Contact Centre AI-driven CX solutions Voice, video & collaboration platforms API integrations & CRM ecosystem alignment (Salesforce, Microsoft etc.) • Navigate CIO, CTO, Security, Procurement & Compliance stakeholders • Instil pipeline discipline and forecasting accuracy • Lead, develop and calibrate senior enterprise sales teams • Align regional execution with global GTM strategy Required Experience • Proven Sales Director leadership within SaaS / Cloud / CCaaS / UCaaS • Strong technical fluency across: Cloud architecture APIs & integrations Security & compliance frameworks Subscription / consumption revenue models (ARR / MRR) • Track record closing complex, multi-year enterprise agreements • Experience selling into FTSE 250 / Fortune 1000 environments • Comfortable operating at CIO, CTO and C-suite level • Degree educated with strong commercial grounding Profile Technically credible. Commercially disciplined. Structured thinker. Data-led operator. Calm under pressure. Builder of scalable enterprise revenue engines. This is not a regional field role. It is enterprise revenue architecture at scale.

Applications Engineer / Technical Support Engineer / Installation Engineer required to join a leading global leading engineering manufacturer of machine tools. The successful Applications Engineer / Technical Support Engineer / Installation Engineer will be responsible for providing technical support, including, installations, customer training and maintenance, assisting with product selection, preparing quotations, and ensuring customers receive the best engineering solutions for their machine tools across the UK and Ireland. This is a remote role with regular travel to customer sites. The Applications Engineer / Technical Support Engineer / Installation Engineer will ideally have experience in engineering applications, technical support, or sales within machine tools, cutting tools and CNC machines. Package 35,000 - 40,000 depending on experience 25 days holiday + bank holidays Company pension scheme Company Car Career development opportunities Applications Engineer / Technical Support Engineer / Installation Engineer Role Analyse customer requirements to recommend tailored machine tool products & solutions. Provide technical support, troubleshooting and product recommendations for various machine tools and accessories to customers and internal teams. Prepare technical proposals, quotations, and ensure compliance with industry standards for machine tool and cutting tool applications. Collaborate with R&D and production teams to enhance machine tool products and develop new solutions. Support sales teams with technical expertise on machine tool and cutting tool products during customer meetings and events. Liaise with various engineering departments Applications Engineer / Technical Support Engineer / Installation Engineer Requirements Experience as an Applications Engineer, Technical Support Engineer, Sales Engineer, or similar within the machine tool or cutting tool industry. Strong knowledge of machine tool and cutting tool products. Full training provided. Familiarity with ERP/CRM systems such as SAP or Salesforce is desirable. Technical mechanical engineering degree, HND, BEng or similar is advantageous. Willingness to travel for customer visits and sales support when required across the UK and Ireland.

The Enterprise Architect (EA) serves as the primary technical driver for closing sales opportunities and supporting existing customer success with their marketing technology programs through value realization. The EA engages with customer Technical, Marketing and C-Suite teams in evaluation of current-state technology and business objectives to deliver future-state marketing technical architectures, digital engagement roadmap management and "Art of the Possible" digital experiences. Skills that Set You Apart One or more current Adobe Certified Expert certifications in Adobe (AEP, AJO, Analytics/CJA, RTCDP, Target or Workfront) Recent experience building enterprise level return on investment focused Business Cases for technology transformations Hands-on experience architecting and/or delivering native, Flutter or React-Native mobile applications Experience leading a revenue focused Book of Business including sales pipeline via Salesforce/Microsoft Dynamics, scope/contract review and Value Realization measurement. Familiarity and usage of generative AI solutions Minimum Qualifications Past experience in a consultative role supporting large-scale enterprise digital marketing ecosystems in the role of Architect/Principal Consultant or employee Marketing/Technical leader. Working knowledge of end-to-end digital marketing journey including Adtech (CDP/DMPs, DSPs, etc.), Marketing Automation, omni-channel personalization, Content Management/Generation, CRM, Media Execution and Reporting/Insights. Significant hands-on experience using enterprise platforms (Adobe, Salesforce, Oracle, Microsoft, etc.) with an emphasis on REST APIs, Cloud Storage, Structured/Unstructured Data, Security and Data Ingress/Egress. Ability to communicate complex ideas which "tells a story" to support Adobe's POV and/or recommendation to technical, marketing and C-Suite audiences Ability to quickly diagnose challenges and opportunities and produce a future state architecture. Strong written and verbal communications skills with particular expertise in PowerPoint and Lucid Chart/Visio Bachelor's degree in Computer Science (CS), Digital Marketing or MBA or equivalent experience TOGAF Certified Professionals preferred. GCS is acting as an Employment Business in relation to this vacancy.

Portfolio are proudly representing our client, a market leading SaaS business in their search for a Service Desk Analyst. Dealing with external software users, you will be the first line of support for those experiencing issues with the App or On-line platform. You will have good levels of technical ability, good customer service skills and capability to explain things simply to non-technical people! This is an ideal entry level role for anyone looking to progress in a service desk role with the relevant knowledge and experience! Purpose We are looking for a highly capable service desk analyst to assess and optimize the performance of our end-user software. You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel through phone calls and emails. To ensure success as a service desk analyst, you should exhibit sound knowledge of IT system analysis and experience in an IT support role. A first-class service desk analyst will be someone whose IT expertise and customer service results in enhanced end-user support and system performance. Hours of work Rota basis of either 8:00am - 16:00pm, 8:30am - 16:30pm, 9:00am - 17:00pm, 9:30am - 17:30pm Day-to-day responsibilities include but are not limited to the below: Provide all inbound support queries to the service desk via all Omni channels. Provide a response to all inbound email queries. Troubleshoot technical queries to identify the type of query raised and provide first time resolution to basic questions and training needs. Gather information from the client, investigating any complex technical issues and escalate second line support. Take ownership of any complex technical queries and keep regular contact with client ensuring any updates and resolutions are communicated to the client. Keep CRM (salesforce) up to date ensuring all calls are logged as cases, accurately against the correct account. Provide one to one training as and when required based on client's needs. Escalate any complaints which cannot be resolved at 1st touch to the customer care team. Always ensure Service Level Agreement adherence. Meet and exceed Key Performance Indicators. Arrange and sit Microsoft Teams meetings alongside clients with support queries. Required skills and experience In-depth and current knowledge of computer programs and hardware. Proficiency in customer relationship management (CRM) and task management software. Exceptional analytical and problem-solving skills. Advanced collaboration, communication, and interpersonal skills. Excellent organizational and time management skills. Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks INDMANJ 51243LF Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Senior IT Project Manager (Contract) Location: Stockley Park, (3 days onsite) moving to Central London 2027 Rate : £(Apply online only) per day (depending on experience) Contract Length: 12 months Overview An experienced Senior IT Project Manager is required to lead the delivery of multiple complex IT projects supporting commercial and technical operations in a fast-growing biotechnology environment. The role focuses on enabling new country and therapy launches by ensuring critical digital platforms are delivered on time, within budget, and compliant with regulatory requirements. The successful candidate will manage multiple concurrent workstreams, coordinate global stakeholders, and ensure delivery of enterprise systems that support end-to-end operational processes from patient enrollment through manufacturing and product delivery. Key Responsibilities Lead delivery of multiple IT projects across the full lifecycle (initiation to sustain). Manage integrated delivery plans across IT, business teams, and external vendors. Ensure system readiness to support new country and therapy launches. Coordinate global stakeholders across multiple regions and time zones. Track project risks, issues, dependencies, and change requests. Provide programme-level reporting and executive updates. Manage project budgets, forecasting, and resource planning. Facilitate governance forums including steering committees and status reviews. Ensure end-user training and smooth transition into operational support. Core Platforms in Scope Salesforce Oracle ERP AWS Digital platforms supporting external and internal users Some systems will require GxP changes and Computer System Validation (CSV) Required Experience 10+ years delivering complex IT projects or programmes. Experience leading multi-workstream enterprise initiatives. Proven delivery within a regulated life sciences or biotech environment. Strong stakeholder management experience across senior and executive levels. Experience working with global and geographically distributed teams. Delivery within GxP / CSV environments Salesforce implementation or platform delivery ERP programme delivery PMP, PRINCE2 Practitioner, or equivalent project management certification preferred.

Salesforce Solution Architect We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we re looking for a Salesforce Architect to lead the design, implementation, and optimisation of scalable Salesforce solutions that support long-term growth, performance, and security This is a hands-on architectural role where you ll bridge business requirements and technical delivery, working closely with stakeholders, developers, and administrators to shape the future of our Salesforce platform. Here s why you ll love this role - Design end-to-end Salesforce architecture, ensuring solutions align with business strategy, Salesforce best practices, and long-term scalability, performance, and security -Translate complex business requirements into robust technical solutions, leading Salesforce implementations, major enhancements, and complex integrations across the platform - Set and govern technical standards, including data models, security architecture, sharing strategies, and integration patterns, while reviewing and approving designs, configurations, and code - Provide trusted technical leadership, mentoring developers and administrators, guiding stakeholders through architectural decisions, and continuously improving the platform by leveraging new Salesforce capabilities Here s why you ll be great in this role - You will have previous Salesforce experience, including architecture or technical leadership roles - Have extensive experience of Salesforce core cloud, including sales cloud, service cloud, and experience cloud. - Proven experience delivering integrations using REST/SOAP APIs and middleware platforms such as MuleSoft - Experience with CI/CD pipelines, DevOps practices, and deployment strategies The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role

Shape the Future of Digital Content with AI Innovation Are you an experienced tech leader with a passion for transforming digital content into next-generation AI-powered experiences? Join a forward-thinking, rapidly growing digital content and B2B intelligence provider poised to revolutionise the market with cutting-edge AI technologies. As the Chief Technology Officer (CTO) , you will play a pivotal role in steering the company's technology strategy, overseeing a talented software development team, and driving innovation that bridges the gap between expert-curated content and powerful AI solutions. This is a rare opportunity to take a market-leading business into the AI era, blending creativity, innovation, and technology to enhance customer experiences and deliver exceptional business outcomes. As CTO, you will report directly to the CEO and work closely with the Directors of Generative Search and AI, Product Marketing, and our Group Director of AI and Technology. You will lead a talented software development team, supported by the best-in-class Group infrastructure, to ensure that our clients' products and services are built to deliver high impact. Your leadership will be critical in driving the company's technological vision, particularly as we embrace AI-driven solutions and elevate our digital content to meet the evolving needs of our customers. Key Responsibilities: Develop and execute a technology strategy to transform a traditional content business into a market-leading digital AI-driven platform. Lead and mentor a talented software development team, supported by a robust Group infrastructure, to build scalable, innovative products. Maintain exceptional levels of availability, scalability, security, and responsiveness, ensuring engineering practices and governance of third-party service providers are aligned with best-in-class standards. Oversee governance frameworks to manage product delivery, from ideation to customer engagement, guaranteeing reliability and scalability. Plan and execute continuous improvement across a mixed-technology estate, ensuring it balances cutting-edge solutions with intricate legacy systems. Govern and deliver a go-to-market plan that generates excitement about our clients products, engaging the business, the market, and customers. Build a predictable delivery capability through a lightweight governance and reporting framework, ensuring business confidence through repeated, reliable delivery. Prioritise product features effectively, ensuring that customer needs and business goals are met while engaging teams around a shared vision. Foster collaboration with various stakeholders to communicate complex technical issues to non-technical team members, enabling sound decision-making. Lead product performance analysis and drive user engagement through innovative tech solutions. What You Bring: Proven trac record of successful leadership experience in technology teams, ideally in customer-facing, online content-focused organisations. Proven track record in delivering technical solutions that enhance the customer experience, particularly in data access and search functionality. Expertise in driving technological change within a dynamic environment, with experience in cloud platforms (AWS), content management (e.g., Drupal), and CRM systems (Salesforce). Ability to thrive in a fast-paced, entrepreneurial culture, balancing strategic thinking with hands-on execution. Strong communication skills and the ability to lead teams through periods of high uncertainty while managing vendor relationships and ensuring project success. This is your chance to lead a tech transformation at the forefront of digital content and AI. With a competitive salary, generous bonuses, and a comprehensive benefits package, you'll be joining a forward-thinking company that values innovation and impact. INDAM Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Our client has a vacancy for a dynamic individual to expand their product reach and profit revenues by identifying new market opportunities, new customers, and business within target industry sectors. The ideal candidate will identify and explore emerging and non-traditional industry sectors to diversify and expand into. You will become familiar with and understand the vision, strategy, and objectives, ensuring alignment with company goals and values. As a Business Development Manager, you will: Collaborate with the Industry Team Leader to plan and target the market according to company sales policies and personal targets. Identify and target significant segments within the UK, aligning efforts with global initiatives. Map target segments, including end users' processes and OEM machines. Join global teams to share information, challenges, and successes. Identify and evaluate sector-relevant exhibitions, events, and journals, making budgeted recommendations to sales management. Coordinate and monitor large potential opportunities using MQS data and success reporting. Promote sector-relevant products and applications. Identify end users and OEMs needing sales activity and communicate strategic importance to the RSM. Drive new product developments based on customer and segment requirements. Create and maintain a 5-year sales plan, validating market forecasts and reviewing actual performances. Support the salesforce with regular joint visits to targeted industry accounts. Maintain accurate and relevant records, submitting reports in a timely manner. Product Promotion Promote sales and understanding of market-specific products through sales-by-example, joint visits, and promotional literature. Identify and pursue significant demands for specials based on the target market. Identify market needs and request new products. Aggressively promote new products to the salesforce and marketplace. Know the competition and report on their activities. Maintain detailed customer records in the CRM system. Submit activity and marketing reports regularly. Essential Education, Skills and Experience Proven experience in technical solution selling. Strong communication and presentation skills. Solid commercial knowledge and understanding. Hold a current UK driving licence. Eligibility to work in the UK and hold a current passport to undertake planned UK and international travel. Desirable education, skills and experience Educated to a degree level or equivalent. Previous business development experience. Experience presenting at exhibitions. Experience in creating white papers and/or technical articles. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.

A leading telecommunications/data company is expanding due to phenomenal growth and is looking to expand its already successful desk team. Part of a large international organisation but working on a local level . Highly respected in the industry. You will be tasked with selling leading edge telecoms and data solutions into existing accounts and managing, growing and retaining them. Ideally, you will have good telesales/desk based/internal sales experience in telecoms, IT or technology products and solutions. However, applications are encouraged from good, proven salespeople who feel they can succeed in this role A guarantee of commission is offered for the first 3 months Responsibilities: • Making Outbound Calls in a B2B environment to over achieve your sales targets • To Complete all Sales Order paperwork within 24 hours with a high level of accuracy • To keep up to date a full and complete Sales Ledger tracking your sales • To Learn and develop your own effective solution selling sales technique to ensure you are selling multi-product solutions. • To deal with any inbound queries and pass to the relevant team within our office. • To Take Ownership of all of your targets and deliver on a consistent Basis reviewed Monthly and then quarterly • To proactively learn about our Portfolio of products using the Learning Academy and The Genie Accreditation provided over a 12 month period. Purpose: • To sell the Business s Products and Services to the SME Market in the Coventry, Warwickshire and Northamptonshire Area. • We are always looking to find new sales talent who strive to over-achieve targets and who have the ambition to develop the business from desk based sales to Field sales. • As a leading Local Business in the UK, we are looking to expand our existing customer base by a minimum of 800 business per annum whilst at the same time upselling to our existing customer base by selling our new products and service • To Log accurately all campaign calls using the CRM system (Salesforce) Regular reviews as part of your 1-2-1 SKILLS Key Competencies: CULTURAL and BEHAVOURIAL FIT: Highly pro-active Be driven, determined & self-motivated Be Accountable for everything you do. Strong relationship building skills Be Approachable Be able to work as part of a team Be Respectful Excellent communication skills and telephone manner Be Professional at all times when representing BTLB • Positive Mental Attitude. We Want Can Do! Not Won t Do • Excellent listening skills • Able to identify, generate and close new business • Flexible approach to meet business requirements TECHNICAL SKILLS: To be computer Literate. EXPERIENCE: Minimum 12-month Telesales Experience in B2B FULL PRODUCT TRAINING PROVIDED ALONG WITH ON-GOING SALES AND PERSONAL DEVELOPMENT

Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager / Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Michael Page have exclusively partnered with The Government Property Agency (GPA) to support on their continued Data Transformation programmes. The newly created role of Data Platform & Data Integrations Lead is pivotal in this strategy. The GPA is the largest property holder in government, with more than 2.1 billion in property assets and over 55% of the government's office estate Client Details The GPA are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. The team are seeking innovative, solutions-focused people to work on leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of GPA behaviours, fostering a culture of lifelong learning, where curiosity and self-improvement are encouraged. The organisation is dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. A strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring the services meet the needs of government departments and the civil servants work environments. Description The GPA maintains and operates a data warehouse that stores data from its various systems and allows the data to be re-used and integrated with other systems to support business processes via it's data integration layer. The data also supports business and management information. The Data Platform & Data Integrations Lead will support the Head of Business Information & Data to ensure the data platforms function effectively, are developed and maintained and supported by the Data Architecture Lead. As a data driven organisation, the Data Platform & Data Integrations Lead is essential to assure that data is available for the various systems that create and consume data within GPA. This is especially important as many of the GPA systems require 'flavours' of the same data. Without a rigorous approach to allow data to be 'created once and re-used many times' we would be creating ambiguities in data provenance and inefficiencies in multiple point to point integrations. The role is based out of Birmingham, Bristol or Swindon and operates a Hybrid working model. The Data Platform & Data Integrations lead will ensure: The integrity and security of the data in a central (cloud hosted) data warehouse environment Oversee the design and integration of new data feeds into and out of the data warehouse Maintain existing data feeds into and out of the data estate (data integration pipelines, data lake and data warehouse) The reliability and operation of the data warehouse environment Ensuring that the GPA data warehouse operates in an efficient and reliable manner Coordinating system improvements and changes, such as a new system integration through an agile development process Managing the team of contractors delivering the underpinning architecture for the data warehouse Leading on the creation and review of artefacts that form part of the Data Warehouse TDA process (Triage Requests, Business Requirements, High Level Design, Low Level Design) Working with the Digital team to ensure data flows to/from GPA systems Supporting the Chief Technical Architect and Head of Data on the delivery of the GPA data strategy The integrity and security of the data in a central (cloud hosted) data warehouse Oversee the design and integration of new data feeds into and out of the data warehouse Maintain existing data feeds into and out of the data warehouse The reliability and operation of the data warehouse Profile Essential criteria: Proven experience in managing data warehouses and data integration projects. Extensive experience designing ETL / ELT data pipelines Strong understanding of cloud-based data architectures. Experience with agile project management and system integration. Excellent leadership and team management skills - including managing contractors and cross-functional teams. Knowledge of data security, data governance, and data integrity practices. Effective stakeholder engagement and communication skills, with the ability to translate technical concepts to non-technical audiences. Ability to develop and review technical requirements and design documentation. Awareness of government and public sector data policies and standards. Graduate level qualification in computer science, system engineering or similar Working in an agile environment Desirable criteria: Experience working within the civil service or government-related organisations. Experience of AWS technology stack Knowledge of specific systems used within GPA, such as CRM, Horizon, Salesforce Planon, and financial systems. Familiarity with data governance frameworks and regulatory requirements relevant to government data. Experience leading strategic data initiatives aimed at organisational transformation. Training on system design practices such as TOGAF and RM-ODP Gold Standard: IT & Data Management - CITP / CsyP Certifications in data management, cloud technology, or project management (e.g., AWS, Azure, PRINCE2, Agile). Job Offer 28.9% Pension Scheme + Excellent Benefits

Business Development Representative Reading - Onsite 26,000 - 30,000 + Commission + Holiday + Pension This is an excellent opportunity for a focused, self-motivated sales professional with a passion for new business acquisition and a background in Service Management or IT Services to join a high-performing global team. This company is a growing, global leader specialising in business innovation and business change. They pride themselves on driving transformation for their clients and offer a supportive, office-based environment where successful sales talent can thrive. In this varied role you will be the engine of the sales funnel, responsible for generating new opportunities and qualifying leads. You will engage with high-level decision-makers, build long-term relationships, and ensure a steady stream of prospects is passed to the closing team. The ideal candidate will be a "self-starter" who is comfortable with cold calling and prospecting. You should have a proven track record of meeting sales quotas and the ability to navigate conversations with VPs, Directors, and C-suite personnel. This is a fantastic opportunity to develop your career within a global organisation that values expertise and rewards results. You will gain deep insight into innovative business solutions while playing a pivotal role in the company's international growth. The Role: Proactively generate global leads via cold calling. Follow up campaigns to identify new opportunities. Track and monitor all activities within Salesforce. Sales and Negotiation. The Person: Proven BDR experience, ideally within IT services. Excellent negotiation skills and professional telephone manner. Fluent English speaker Commutable to Reading 5 days a week Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.