A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet and Science Diet . Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food. Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods. We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life. A career at Hill's Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness. No Relocation Assistance Offered Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values-Caring, Inclusive, and Courageous-we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. Position Details Location: United Kingdom Reporting to: Director, eCommerce Hill's EMEA Salary range per annum: £53,100 - £59,000 "At Hill's we have a purpose to transform the lives of millions of pet families through pioneering innovation, science-led nutrition, and the best and brightest people. If you're interested in work that matters, fueled by passion for pets, we invite you to apply. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hill's mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that's a step ahead so pets and pet parents can enjoy every day together. As the US Veterinarian recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health." Position Summary The purpose of this role is to own and execute the Digital Shelf strategy across Europe for a major pureplay online retailer. You will hold direct responsibility for Content, Search Placement, and Ratings & Reviews, while holding indirect responsibility for on-shelf availability by collaborating with the wider commercial team to drive core metrics. You will lead the Pan-European test-and-learn strategy for content, continuously optimizing pages to maximize traffic and conversion rates. Working in close partnership with the Retail Media manager, you will ensure the delivery of high-converting landing pages for all media activations. Furthermore, you will partner with brand and content teams to guarantee a best-in-class shopper experience. This role requires robust analytical capabilities; you will measure page performance, content completeness, and overall digital shelf health against corporate targets. You must be highly proficient in eCommerce strategies, understanding exactly how to optimize a retailer's website across Brand Stores, Product Detail Pages (PDPs), taxonomy, and site search. Success in this role requires leveraging enterprise Digital Shelf Management platforms to translate data metrics into actionable commercial strategies. Responsibilities Content: responsible for loading and ensuring compliance of Product Detail Page (PDP) content while managing A/B testing and continuous optimisation of retailer content. Serve as the internal expert on premium content requirements, guiding brand and content teams through activation processes. Strategy & Tools: set the broader EMEA Digital Shelf Strategy and manage the regional relationship with the enterprise Digital Shelf tool provider. Collaborate with Global Digital teams to activate strategies across EMEA and support local country teams on digital shelf fundamentals. Search Placement: measure and improve organic placement and share of page in line with targets while owning the keyword strategy to ensure all content is fully optimised. Use digital shelf strategies to optimise for the retailer's search algorithm to drive visibility and conversion. Ratings & Reviews: own the overarching strategy for the retailer to ensure strict brand metric compliance while managing the full lifecycle of ratings and reviews. Track consumer sentiment and deliver actionable insights to the brand teams. Skills and Competencies Digital Shelf Expertise: proven experience setting and activating a Pan-EU Digital Shelf strategy with a major pureplay retailer. Analytical Rigor: demonstrated ability to interpret complex digital shelf data and translate insights into actions that improve KPIs. Commercial Acumen: deep understanding of how Retail Media, Digital Shelf, and eCommerce commercial functions interconnect to drive brand growth and execution. Agility: ability to remain flexible in a rapidly evolving marketing landscape and prioritise workloads effectively under pressure. Communication: excellent stakeholder management skills, capable of influencing. Technical Proficiency: hands on experience with advanced content measurement and management tools is highly preferred. Required Qualifications Degree in Business, Marketing, Digital Commerce or related field 5+ years experience in eCommerce, Digital Marketing or related field Experience working with Digital Shelf tools and large data sets to create continuous improvement and drive growth Experience in optimizing retailer algorithm across Digital Shelf KPI's Excellent oral and written communication skills. Fluency in English (written and oral). Preferred Qualifications Pet Nutrition or related industry experience. Knowledge of market places, 1P & 3P selling Strong experience using AI-powered tools. Digital Marketing experience Working proficiency in a second core European language (e.g., French, German, Spanish, or Italian) Master's degree in Business, Marketing, Digital or a similar field. Our Commitment to Inclusion Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
25/07/2026
Full time
A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet and Science Diet . Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food. Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods. We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life. A career at Hill's Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness. No Relocation Assistance Offered Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values-Caring, Inclusive, and Courageous-we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. Position Details Location: United Kingdom Reporting to: Director, eCommerce Hill's EMEA Salary range per annum: £53,100 - £59,000 "At Hill's we have a purpose to transform the lives of millions of pet families through pioneering innovation, science-led nutrition, and the best and brightest people. If you're interested in work that matters, fueled by passion for pets, we invite you to apply. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hill's mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that's a step ahead so pets and pet parents can enjoy every day together. As the US Veterinarian recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health." Position Summary The purpose of this role is to own and execute the Digital Shelf strategy across Europe for a major pureplay online retailer. You will hold direct responsibility for Content, Search Placement, and Ratings & Reviews, while holding indirect responsibility for on-shelf availability by collaborating with the wider commercial team to drive core metrics. You will lead the Pan-European test-and-learn strategy for content, continuously optimizing pages to maximize traffic and conversion rates. Working in close partnership with the Retail Media manager, you will ensure the delivery of high-converting landing pages for all media activations. Furthermore, you will partner with brand and content teams to guarantee a best-in-class shopper experience. This role requires robust analytical capabilities; you will measure page performance, content completeness, and overall digital shelf health against corporate targets. You must be highly proficient in eCommerce strategies, understanding exactly how to optimize a retailer's website across Brand Stores, Product Detail Pages (PDPs), taxonomy, and site search. Success in this role requires leveraging enterprise Digital Shelf Management platforms to translate data metrics into actionable commercial strategies. Responsibilities Content: responsible for loading and ensuring compliance of Product Detail Page (PDP) content while managing A/B testing and continuous optimisation of retailer content. Serve as the internal expert on premium content requirements, guiding brand and content teams through activation processes. Strategy & Tools: set the broader EMEA Digital Shelf Strategy and manage the regional relationship with the enterprise Digital Shelf tool provider. Collaborate with Global Digital teams to activate strategies across EMEA and support local country teams on digital shelf fundamentals. Search Placement: measure and improve organic placement and share of page in line with targets while owning the keyword strategy to ensure all content is fully optimised. Use digital shelf strategies to optimise for the retailer's search algorithm to drive visibility and conversion. Ratings & Reviews: own the overarching strategy for the retailer to ensure strict brand metric compliance while managing the full lifecycle of ratings and reviews. Track consumer sentiment and deliver actionable insights to the brand teams. Skills and Competencies Digital Shelf Expertise: proven experience setting and activating a Pan-EU Digital Shelf strategy with a major pureplay retailer. Analytical Rigor: demonstrated ability to interpret complex digital shelf data and translate insights into actions that improve KPIs. Commercial Acumen: deep understanding of how Retail Media, Digital Shelf, and eCommerce commercial functions interconnect to drive brand growth and execution. Agility: ability to remain flexible in a rapidly evolving marketing landscape and prioritise workloads effectively under pressure. Communication: excellent stakeholder management skills, capable of influencing. Technical Proficiency: hands on experience with advanced content measurement and management tools is highly preferred. Required Qualifications Degree in Business, Marketing, Digital Commerce or related field 5+ years experience in eCommerce, Digital Marketing or related field Experience working with Digital Shelf tools and large data sets to create continuous improvement and drive growth Experience in optimizing retailer algorithm across Digital Shelf KPI's Excellent oral and written communication skills. Fluency in English (written and oral). Preferred Qualifications Pet Nutrition or related industry experience. Knowledge of market places, 1P & 3P selling Strong experience using AI-powered tools. Digital Marketing experience Working proficiency in a second core European language (e.g., French, German, Spanish, or Italian) Master's degree in Business, Marketing, Digital or a similar field. Our Commitment to Inclusion Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
Michael Kors is always interested in hearing from talented, globally minded individuals with a passion for fashion. If you enjoy working in a creative, fast paced environment, then we would love to hear from you! Job Title: Digital Operations Coordinator, EMEA Location: London Reporting to: Assistant Manager, Digital Operations, EMEA Department overview Established in 2016, the Digital department has undergone rapid expansion as it strives to deliver an aggressive roadmap alongside equally aggressive revenue aspiration. The team currently manages eight localized transactional websites, servicing 56 countries (and growing) including UK, Germany, France, Spain, Italy, Australia, Singapore, India, South Africa and more. Who You Are You are an organised and detail oriented individual, a natural problem solver with a passion for ecommerce and customer experience. You thrive in a fast paced environment, enjoy solving problems, and are confident in managing multiple priorities, bringing meticulous attention to detail to everything you do. You have strong numerical and analytical skills, and enjoy digging into data to get to the root cause of an issue. Proactive and collaborative, you build strong relationships across teams and take ownership of your work, always looking for opportunities to improve processes and deliver the best possible customer experience. What You'll Do As Ecommerce Operations Coordinator, you'll play a key role in the day to day running and optimisation of our ecommerce business. Working closely with teams across Digital, Customer Care, Logistics, Retail, Technology, Payments and Loss Prevention, you'll help ensure our websites and operational processes are running efficiently and delivering an exceptional customer experience. You'll be responsible for monitoring site performance, coordinating operational activity, supporting trading events and promotions, identifying opportunities for improvement, and helping drive operational excellence across our global ecommerce platforms. You will have a key focus on revenue retention and loss prevention, working with all teams to ensure a safe shopping experience and to protect the business from fraudulent activity through payment platform, AI tools, and product/shipping channels. Support the day to day operation and optimisation of our global ecommerce platforms, ensuring a seamless customer experience across all markets. Monitor website performance and customer journeys, proactively identifying, investigating and escalating issues where required. Act as a key point of contact between Digital, Customer Care, Logistics, Retail, Technology and external partners. Coordinate the operational delivery of key trading events, campaigns, promotions and seasonal sales. Support website updates, releases and enhancements through accurate briefing, QA testing and validation. Produce regular reporting and analysis, identifying trends, opportunities and areas for improvement, using AI tools where relevant. Collaborate with internal teams and third party providers to resolve operational, fulfilment and payment related issues. Create and maintain operational documentation, processes and best practice guides. Support loss prevention efforts, including handling disputes and chargebacks, to protect the business from fraudulent activity. You'll Need to Have 1 3 years' experience in Ecommerce Operations, Digital Operations or a similar ecommerce role, ideally within fashion, lifestyle or retail. Experience working with multi market, localized ecommerce websites. Strong understanding of ecommerce operational processes, including fulfilment, customer service, payments and returns. Experience working cross functionally with technology, logistics, customer care and commercial teams. Experience working on social selling, marketplace or concession partners. Strong analytical skills with the ability to interpret data and identify actionable insights. Experience using AI tools to support data analysis and reporting. Excellent communication, organisation and stakeholder management skills. Experience using ticketing and project management tools such as Jira, Asana, or similar. Experience supporting QA/UAT testing and issue resolution. Experience with loss prevention processes, such as dispute and chargeback handling, is highly desirable.
23/07/2026
Full time
Michael Kors is always interested in hearing from talented, globally minded individuals with a passion for fashion. If you enjoy working in a creative, fast paced environment, then we would love to hear from you! Job Title: Digital Operations Coordinator, EMEA Location: London Reporting to: Assistant Manager, Digital Operations, EMEA Department overview Established in 2016, the Digital department has undergone rapid expansion as it strives to deliver an aggressive roadmap alongside equally aggressive revenue aspiration. The team currently manages eight localized transactional websites, servicing 56 countries (and growing) including UK, Germany, France, Spain, Italy, Australia, Singapore, India, South Africa and more. Who You Are You are an organised and detail oriented individual, a natural problem solver with a passion for ecommerce and customer experience. You thrive in a fast paced environment, enjoy solving problems, and are confident in managing multiple priorities, bringing meticulous attention to detail to everything you do. You have strong numerical and analytical skills, and enjoy digging into data to get to the root cause of an issue. Proactive and collaborative, you build strong relationships across teams and take ownership of your work, always looking for opportunities to improve processes and deliver the best possible customer experience. What You'll Do As Ecommerce Operations Coordinator, you'll play a key role in the day to day running and optimisation of our ecommerce business. Working closely with teams across Digital, Customer Care, Logistics, Retail, Technology, Payments and Loss Prevention, you'll help ensure our websites and operational processes are running efficiently and delivering an exceptional customer experience. You'll be responsible for monitoring site performance, coordinating operational activity, supporting trading events and promotions, identifying opportunities for improvement, and helping drive operational excellence across our global ecommerce platforms. You will have a key focus on revenue retention and loss prevention, working with all teams to ensure a safe shopping experience and to protect the business from fraudulent activity through payment platform, AI tools, and product/shipping channels. Support the day to day operation and optimisation of our global ecommerce platforms, ensuring a seamless customer experience across all markets. Monitor website performance and customer journeys, proactively identifying, investigating and escalating issues where required. Act as a key point of contact between Digital, Customer Care, Logistics, Retail, Technology and external partners. Coordinate the operational delivery of key trading events, campaigns, promotions and seasonal sales. Support website updates, releases and enhancements through accurate briefing, QA testing and validation. Produce regular reporting and analysis, identifying trends, opportunities and areas for improvement, using AI tools where relevant. Collaborate with internal teams and third party providers to resolve operational, fulfilment and payment related issues. Create and maintain operational documentation, processes and best practice guides. Support loss prevention efforts, including handling disputes and chargebacks, to protect the business from fraudulent activity. You'll Need to Have 1 3 years' experience in Ecommerce Operations, Digital Operations or a similar ecommerce role, ideally within fashion, lifestyle or retail. Experience working with multi market, localized ecommerce websites. Strong understanding of ecommerce operational processes, including fulfilment, customer service, payments and returns. Experience working cross functionally with technology, logistics, customer care and commercial teams. Experience working on social selling, marketplace or concession partners. Strong analytical skills with the ability to interpret data and identify actionable insights. Experience using AI tools to support data analysis and reporting. Excellent communication, organisation and stakeholder management skills. Experience using ticketing and project management tools such as Jira, Asana, or similar. Experience supporting QA/UAT testing and issue resolution. Experience with loss prevention processes, such as dispute and chargeback handling, is highly desirable.
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! Job Title Senior Digital Operations Coordinator, EMEA Location London Reporting To Assistant Manager, Digital Operations, EMEA Department Overview Established in 2016, the Digital department has undergone rapid expansion as it strives to deliver an aggressive roadmap alongside equally aggressive revenue aspiration. The team currently manages eight localized transactional websites, servicing 56 countries (and growing) including UK, Germany, France, Spain, Italy, Australia, Singapore, India, South Africa and more. Digital plays a critical role in our growth strategy, with ambitious plans to enhance customer experience, drive operational excellence, and accelerate online performance. We're looking for an Ecommerce Operations Coordinator to join our growing team and help ensure a seamless customer journey across all digital touchpoints. Who You Are You are an organised and detail-oriented individual, a natural problem solver with a passion for ecommerce and customer experience. You thrive in a fast-paced environment, enjoy solving problems, and are confident in managing multiple priorities, bringing meticulous attention to detail to everything you do. Proactive and collaborative, you build strong relationships across teams and take ownership of your work, always looking for opportunities to improve processes and deliver the best possible customer experience. What You'll Do Support the day-to day operation and optimisation of our global ecommerce platforms, ensuring a seamless customer experience across all markets. Monitor website performance and customer journeys, proactively identifying, investigating and escalating issues where required. Act as a key point of contact between Digital, Customer Care, Logistics, Retail, Technology and external partners. Coordinate the operational delivery of key trading events, campaigns, promotions and seasonal sales. Manage timelines, dependencies and stakeholder communications to ensure successful launches and business readiness. Support website updates, releases and enhancements through accurate briefing, QA testing and validation. Produce regular reporting and analysis, identifying trends, opportunities and areas for improvement, using AI tools where relevant. Collaborate with internal teams and third party providers to resolve operational, fulfilment and payment related issues. Create and maintain operational documentation, processes and best practice guides. Support digital and omnichannel projects, driving continuous improvement across ecommerce operations and customer experience. You'll Need to Have 2 3 years' experience in Ecommerce Operations, Digital Operations or a similar ecommerce role, ideally within fashion, lifestyle or retail. Experience working with multi market, localised ecommerce websites. Project and stakeholder management experience, with the ability to coordinate multiple internal and external teams against tight timelines. Strong understanding of ecommerce operational processes, including fulfilment, customer service, payments and returns. Experience working cross functionally with technology, logistics, customer care and commercial teams. Experience working on social selling, marketplace or concession partners. Strong analytical skills with the ability to interpret data and identify actionable insights. Experience using AI tools to support data analysis and reporting. Excellent communication, organisation and stakeholder management skills, with a strong understanding of timelines and the ability to balance multiple priorities at once. Experience using ticketing and project management tools such as Jira, Asana, or similar. Experience supporting QA/UAT testing and issue resolution. We'd Love to See Enthusiastic and proactive approach, with demonstrated ability to work in a f
23/07/2026
Full time
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! Job Title Senior Digital Operations Coordinator, EMEA Location London Reporting To Assistant Manager, Digital Operations, EMEA Department Overview Established in 2016, the Digital department has undergone rapid expansion as it strives to deliver an aggressive roadmap alongside equally aggressive revenue aspiration. The team currently manages eight localized transactional websites, servicing 56 countries (and growing) including UK, Germany, France, Spain, Italy, Australia, Singapore, India, South Africa and more. Digital plays a critical role in our growth strategy, with ambitious plans to enhance customer experience, drive operational excellence, and accelerate online performance. We're looking for an Ecommerce Operations Coordinator to join our growing team and help ensure a seamless customer journey across all digital touchpoints. Who You Are You are an organised and detail-oriented individual, a natural problem solver with a passion for ecommerce and customer experience. You thrive in a fast-paced environment, enjoy solving problems, and are confident in managing multiple priorities, bringing meticulous attention to detail to everything you do. Proactive and collaborative, you build strong relationships across teams and take ownership of your work, always looking for opportunities to improve processes and deliver the best possible customer experience. What You'll Do Support the day-to day operation and optimisation of our global ecommerce platforms, ensuring a seamless customer experience across all markets. Monitor website performance and customer journeys, proactively identifying, investigating and escalating issues where required. Act as a key point of contact between Digital, Customer Care, Logistics, Retail, Technology and external partners. Coordinate the operational delivery of key trading events, campaigns, promotions and seasonal sales. Manage timelines, dependencies and stakeholder communications to ensure successful launches and business readiness. Support website updates, releases and enhancements through accurate briefing, QA testing and validation. Produce regular reporting and analysis, identifying trends, opportunities and areas for improvement, using AI tools where relevant. Collaborate with internal teams and third party providers to resolve operational, fulfilment and payment related issues. Create and maintain operational documentation, processes and best practice guides. Support digital and omnichannel projects, driving continuous improvement across ecommerce operations and customer experience. You'll Need to Have 2 3 years' experience in Ecommerce Operations, Digital Operations or a similar ecommerce role, ideally within fashion, lifestyle or retail. Experience working with multi market, localised ecommerce websites. Project and stakeholder management experience, with the ability to coordinate multiple internal and external teams against tight timelines. Strong understanding of ecommerce operational processes, including fulfilment, customer service, payments and returns. Experience working cross functionally with technology, logistics, customer care and commercial teams. Experience working on social selling, marketplace or concession partners. Strong analytical skills with the ability to interpret data and identify actionable insights. Experience using AI tools to support data analysis and reporting. Excellent communication, organisation and stakeholder management skills, with a strong understanding of timelines and the ability to balance multiple priorities at once. Experience using ticketing and project management tools such as Jira, Asana, or similar. Experience supporting QA/UAT testing and issue resolution. We'd Love to See Enthusiastic and proactive approach, with demonstrated ability to work in a f
Product Support Manager, Pixel Partnerships (French) Google London, UK Bachelor's degree or equivalent practical experience. 5 years of experience in partnership management, customer support operations, or service consultancy. Experience managing end-to-end partnerships or client relationships. Ability to communicate in French fluently to support client relationship management in this region. Preferred qualifications: Experience in e-commerce, consumer hardware, or customer support. Experience working separately to drive projects to completion with minimal guidance. Experience with retail partnerships and telco provider relationship management within the French market. Ability to manage projects with multiple stakeholders. Excellent problem-solving and strategy development skills. About the job In gTech Users and Products (gUP), our mission is to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimised for every user, no matter where they are in the world (e.g., localisation, digitisation, partner integration, and more). As a Product Support Manager for the gUP team in EMEA, you will play a critical role in building and executing strategies to deliver great customer service for users of Google Platforms and Devices (P&D), including Pixel phones. You will own the third party support strategy for assigned EMEA countries and will partner with telcos and retailers in those markets, as well as internal teams, to deliver the strategy. You will identify and share user insights and advocate for improvements to the user experience. Responsibilities Manage relationships with operations and customer support teams of assigned key partners (e.g., Telcos, Retailers) in the region. Represent the user by providing insights and feedback to product managers and go to market teams to ensure core metrics like customer satisfaction and contact rate are achieved. Evolve the user journeys for Google platforms and devices, with a particular focus on partner engagement to deliver and support growth. Develop and evolve the user experience strategy for Google product offerings based on knowledge of products and local market landscapes. Manage the launch of new hardware products working with partner representatives, go to market teams, and other cross functional stakeholders. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, colour, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. English proficiency is a requirement for all roles unless stated otherwise in the job posting.
23/07/2026
Full time
Product Support Manager, Pixel Partnerships (French) Google London, UK Bachelor's degree or equivalent practical experience. 5 years of experience in partnership management, customer support operations, or service consultancy. Experience managing end-to-end partnerships or client relationships. Ability to communicate in French fluently to support client relationship management in this region. Preferred qualifications: Experience in e-commerce, consumer hardware, or customer support. Experience working separately to drive projects to completion with minimal guidance. Experience with retail partnerships and telco provider relationship management within the French market. Ability to manage projects with multiple stakeholders. Excellent problem-solving and strategy development skills. About the job In gTech Users and Products (gUP), our mission is to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimised for every user, no matter where they are in the world (e.g., localisation, digitisation, partner integration, and more). As a Product Support Manager for the gUP team in EMEA, you will play a critical role in building and executing strategies to deliver great customer service for users of Google Platforms and Devices (P&D), including Pixel phones. You will own the third party support strategy for assigned EMEA countries and will partner with telcos and retailers in those markets, as well as internal teams, to deliver the strategy. You will identify and share user insights and advocate for improvements to the user experience. Responsibilities Manage relationships with operations and customer support teams of assigned key partners (e.g., Telcos, Retailers) in the region. Represent the user by providing insights and feedback to product managers and go to market teams to ensure core metrics like customer satisfaction and contact rate are achieved. Evolve the user journeys for Google platforms and devices, with a particular focus on partner engagement to deliver and support growth. Develop and evolve the user experience strategy for Google product offerings based on knowledge of products and local market landscapes. Manage the launch of new hardware products working with partner representatives, go to market teams, and other cross functional stakeholders. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, colour, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. English proficiency is a requirement for all roles unless stated otherwise in the job posting.
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROIisolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld's leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Overview We are hiring an Ad Operations Manager to play a pivotal role at the centre of a truly global digital ecosystem. This role sits at the heart of high impact, multi market digital activation, ensuring campaigns are delivered with precision, care and consistency at scale. Working across London, the US and more than 30 international markets, you'll help shape how digital media connects with people in meaningful, responsible ways. If you enjoy combining technical expertise with collaboration and purpose, this is a role where your work will genuinely matter. Responsibilities What you'll be doing Own the trafficking, quality assurance and technical delivery of digital campaigns across social and programmatic channels. Ensure campaigns are set up accurately, compliantly and on time, following agreed governance and operational standards. Troubleshoot and resolve issues across creative, tracking and delivery workflows, keeping campaigns running smoothly. Partner with analytics, biddable, creative and market teams to enable seamless activation and reliable data capture. Strengthen ad tech governance by embedding best practice across platforms, tagging and measurement solutions. Contribute to improving workflows, tools and processes that increase efficiency and reduce manual effort. Support, mentor and develop junior Ad Ops specialists, creating a culture of learning, quality and shared ownership. Qualifications Skills we're looking for Experience working in ad operations or digital trafficking, with hands on exposure to campaign delivery. Strong working knowledge of ad serving platforms, particularly Google Campaign Manager 360 or similar tools. Confidence managing multiple markets, priorities and deadlines with care and attention to detail. A clear communicator who can explain technical concepts to both technical and non technical stakeholders. Curiosity and willingness to keep learning as platforms, regulations and best practice evolve. A collaborative mindset, comfortable working across teams, disciplines and geographies. An interest in building reliable, scalable operations that support great creative and measurable outcomes. Additional Information Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Publicis Groupe operates a hybrid working pattern with full time employees being office-based four days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
20/07/2026
Full time
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROIisolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld's leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Overview We are hiring an Ad Operations Manager to play a pivotal role at the centre of a truly global digital ecosystem. This role sits at the heart of high impact, multi market digital activation, ensuring campaigns are delivered with precision, care and consistency at scale. Working across London, the US and more than 30 international markets, you'll help shape how digital media connects with people in meaningful, responsible ways. If you enjoy combining technical expertise with collaboration and purpose, this is a role where your work will genuinely matter. Responsibilities What you'll be doing Own the trafficking, quality assurance and technical delivery of digital campaigns across social and programmatic channels. Ensure campaigns are set up accurately, compliantly and on time, following agreed governance and operational standards. Troubleshoot and resolve issues across creative, tracking and delivery workflows, keeping campaigns running smoothly. Partner with analytics, biddable, creative and market teams to enable seamless activation and reliable data capture. Strengthen ad tech governance by embedding best practice across platforms, tagging and measurement solutions. Contribute to improving workflows, tools and processes that increase efficiency and reduce manual effort. Support, mentor and develop junior Ad Ops specialists, creating a culture of learning, quality and shared ownership. Qualifications Skills we're looking for Experience working in ad operations or digital trafficking, with hands on exposure to campaign delivery. Strong working knowledge of ad serving platforms, particularly Google Campaign Manager 360 or similar tools. Confidence managing multiple markets, priorities and deadlines with care and attention to detail. A clear communicator who can explain technical concepts to both technical and non technical stakeholders. Curiosity and willingness to keep learning as platforms, regulations and best practice evolve. A collaborative mindset, comfortable working across teams, disciplines and geographies. An interest in building reliable, scalable operations that support great creative and measurable outcomes. Additional Information Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Publicis Groupe operates a hybrid working pattern with full time employees being office-based four days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Senior Manager, Data AnalyticsApplylocations: Greater London, GBR (United Kingdom Corporate Office)time type: Full timeposted on: Posted Todayjob requisition id: JR7950Explore the possibilities across our global house of brands.Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach and Kate Spade New York. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible. Primary Purpose: The Senior Manager, Data Analytics applies advanced analytics and data science to fuel growth of Tapestry's EMEAI markets. The focus is shifting from routine reporting to actionable insight, driving adoption of data-based measurement across the organization and championing automation and AI to accelerate decision making and operational efficiency. You will work collaboratively with business partners worldwide to define the right questions, uncover high impact opportunities and translate insights into practical business recommendations that improve revenue, gross margin and customer experience. The successful individual will leverage their proficiency in Data Analytics to: Centralise data integrity, reporting, tools architecture and training while decentralising insight creation and action. Partner across functions to design data driven analysis, strategies and tools Shift effort from static reporting to insight generation. Build interactive visualisations, dynamic dashboards and standard reports that surface leading indicator insights Perform large scale analysis that uncovers high impact acquisition drivers, media spend efficiency and revenue boosting actions; translate results into clear, data driven stories Drive organisation wide adoption of data. Measure outcomes, showcase impact and encourage a data first mindset for decision making. Embed predictive models, automated reporting and AI driven recommendations (e.g., MAP efficiency, allocation optimisation) and champion their use in business processes Drive adoption of automation & AI. Lead AI/ML pilot projects, demonstrate tangible value and promote scaling of successful models Collaborate with data engineering, data science and algorithm teams to innovate data sourcing, management and product solutions Connect with the Global Data Analytics (DA) team to align reporting standards, share best practices and foster cross regional data collaboration Maintain data integrity, develop reusable analytics tools and provide stakeholder training so teams can rely on accurate self service data Track key operational metrics, measure operational efficiency and drive process improvements that maximise sales, gross margin and improve the site site consumer journey & conversion, and focus the organisation on acquisition levers The accomplished individual will possess: 5+ years of hands on analytics experience within retail, eCommerce, or consulting environments Advanced SQL and ETL capabilities Strong data visualisation expertise (Tableau or comparable) Hands on experience with Google Analytics and BigQuery Proficiency in Python or R for analysis and modelling Proven ability to drive adoption of data based measurement and turn metrics into strategic actions Demonstrated experience championing automation and AI (automated pipelines, predictive models, AI assisted tools) Excellent storytelling, communication, and relationship building skills Track record of translating analytics into revenue driving initiatives and improving gross margin Ability to prioritise dynamically in a fast paced, global environment Bachelor's degree in a quantitative or technical discipline Experience deploying AI/ML solutions at scale (recommendation engines, demand forecasting, etc.) Familiarity with automation/orchestration platforms (Airflow, Prefect) and MLOps tooling Prior success influencing global data culture change and promoting data centric decision makingPlease be advised that we are unable to provide visa sponsorship for this position. As such, you will only be considered if you already possess the right to work in the UK. What Tapestry can offer you: Hybrid working (Tuesday - Thursday working from the office, Monday and Friday working remotely) Option to finish early on a Friday (Flex Fridays) 1 paid volunteering day per year and opportunities to volunteer with global projects Learning & development opportunities Internal mobility & career progression Regular social events - seasonal & cultural Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council Other benefits include: 25 days holiday in addition to bank holidays Annual Incentive Plan (company performance bonus) Multi brand discount up to 50% off - Coach and Kate Spade. Private healthcare with health assessment (Bupa) Bupa rewards - Financial wellbeing support and wellness discounts Private dental cover Free 24/7 support for family building, fertility and menopause with Maven Eyecare vouchers Employee assistance programme Enhanced employer pension contribution Gym discount Interest free season ticket loan Cycle to work schemeAt Tapestry, we are committed to building a diverse & inclusive workforce. We know that having a wide range of perspectives and experiences makes us more innovative and brings us closer to our consumers. If you are interested in this role but do not believe you meet all the set criteria, that's ok. We are happy to work with individuals who have the drive, passion, agility and willingness to learn. So, take a chance and apply; you may just be who we are looking for. We would be delighted to hear from you. Our Competencies for All Employees Courage : Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly : Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others : Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
19/07/2026
Full time
Senior Manager, Data AnalyticsApplylocations: Greater London, GBR (United Kingdom Corporate Office)time type: Full timeposted on: Posted Todayjob requisition id: JR7950Explore the possibilities across our global house of brands.Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach and Kate Spade New York. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible. Primary Purpose: The Senior Manager, Data Analytics applies advanced analytics and data science to fuel growth of Tapestry's EMEAI markets. The focus is shifting from routine reporting to actionable insight, driving adoption of data-based measurement across the organization and championing automation and AI to accelerate decision making and operational efficiency. You will work collaboratively with business partners worldwide to define the right questions, uncover high impact opportunities and translate insights into practical business recommendations that improve revenue, gross margin and customer experience. The successful individual will leverage their proficiency in Data Analytics to: Centralise data integrity, reporting, tools architecture and training while decentralising insight creation and action. Partner across functions to design data driven analysis, strategies and tools Shift effort from static reporting to insight generation. Build interactive visualisations, dynamic dashboards and standard reports that surface leading indicator insights Perform large scale analysis that uncovers high impact acquisition drivers, media spend efficiency and revenue boosting actions; translate results into clear, data driven stories Drive organisation wide adoption of data. Measure outcomes, showcase impact and encourage a data first mindset for decision making. Embed predictive models, automated reporting and AI driven recommendations (e.g., MAP efficiency, allocation optimisation) and champion their use in business processes Drive adoption of automation & AI. Lead AI/ML pilot projects, demonstrate tangible value and promote scaling of successful models Collaborate with data engineering, data science and algorithm teams to innovate data sourcing, management and product solutions Connect with the Global Data Analytics (DA) team to align reporting standards, share best practices and foster cross regional data collaboration Maintain data integrity, develop reusable analytics tools and provide stakeholder training so teams can rely on accurate self service data Track key operational metrics, measure operational efficiency and drive process improvements that maximise sales, gross margin and improve the site site consumer journey & conversion, and focus the organisation on acquisition levers The accomplished individual will possess: 5+ years of hands on analytics experience within retail, eCommerce, or consulting environments Advanced SQL and ETL capabilities Strong data visualisation expertise (Tableau or comparable) Hands on experience with Google Analytics and BigQuery Proficiency in Python or R for analysis and modelling Proven ability to drive adoption of data based measurement and turn metrics into strategic actions Demonstrated experience championing automation and AI (automated pipelines, predictive models, AI assisted tools) Excellent storytelling, communication, and relationship building skills Track record of translating analytics into revenue driving initiatives and improving gross margin Ability to prioritise dynamically in a fast paced, global environment Bachelor's degree in a quantitative or technical discipline Experience deploying AI/ML solutions at scale (recommendation engines, demand forecasting, etc.) Familiarity with automation/orchestration platforms (Airflow, Prefect) and MLOps tooling Prior success influencing global data culture change and promoting data centric decision makingPlease be advised that we are unable to provide visa sponsorship for this position. As such, you will only be considered if you already possess the right to work in the UK. What Tapestry can offer you: Hybrid working (Tuesday - Thursday working from the office, Monday and Friday working remotely) Option to finish early on a Friday (Flex Fridays) 1 paid volunteering day per year and opportunities to volunteer with global projects Learning & development opportunities Internal mobility & career progression Regular social events - seasonal & cultural Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council Other benefits include: 25 days holiday in addition to bank holidays Annual Incentive Plan (company performance bonus) Multi brand discount up to 50% off - Coach and Kate Spade. Private healthcare with health assessment (Bupa) Bupa rewards - Financial wellbeing support and wellness discounts Private dental cover Free 24/7 support for family building, fertility and menopause with Maven Eyecare vouchers Employee assistance programme Enhanced employer pension contribution Gym discount Interest free season ticket loan Cycle to work schemeAt Tapestry, we are committed to building a diverse & inclusive workforce. We know that having a wide range of perspectives and experiences makes us more innovative and brings us closer to our consumers. If you are interested in this role but do not believe you meet all the set criteria, that's ok. We are happy to work with individuals who have the drive, passion, agility and willingness to learn. So, take a chance and apply; you may just be who we are looking for. We would be delighted to hear from you. Our Competencies for All Employees Courage : Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly : Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others : Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision making, empowering our teams to produce innovative and impactful results. Planning, Insights & Data Lead Location: Durban, South Africa, Hybrid About the role The Planning, Insights & Data Lead is a senior individual contributor role at the heart of OLIVER's Strategy & Social function. You'll own the full insights and measurement cycle - from audience research and cultural forecasting to measurement architecture, experimentation and performance reporting - across multiple markets. Working closely with Strategy Directors, brand leads, paid media, CRM and data engineering teams, you'll act as the primary analytics partner to senior client and internal stakeholders, ensuring data shapes strategy rather than follows it. This role requires the ability to synthesise complex, multi source data into clear, actionable recommendations - and to communicate those recommendations with confidence to senior audiences. What you will be doing Lead the insights and planning agenda across social and the wider strategy function: audience research, cultural and trend forecasting, competitive benchmarking, shopper and commerce insight, and cross channel performance analysis. Translate multi source data - platform analytics, first party data, shopper data, market research and paid measurement - into strategic recommendations that inform brand strategy, content pillars, channel strategy, localisation and creative briefs. Design and maintain executive dashboards and performance packs (real time, weekly, monthly, quarterly) that connect content and activation metrics to business outcomes - including brand metrics, consideration, penetration and sales uplift where available. Own measurement architecture and governance: taxonomy, tagging, UTM standards, metadata and data pipelines that enable comparable, reliable cross market insight. Lead the design and evaluation of experiments and pilots - format tests, distribution experiments, paid and content mix tests, incrementality studies - setting hypotheses, selecting metrics, running analysis and defining scaling or sunset decisions. Surface early trend signals and opportunity frameworks to editorial, creative and strategy teams, enabling timely briefs and informed market bets. Act as the primary analytics partner to senior client and agency stakeholders, presenting insight and recommendations with clarity and rigour. Partner with Strategy Directors, brand leads, paid media, CRM, shopper teams and data engineering to embed insight into planning and decision making cycles. Build and maintain a documented testing portfolio - including learnings, playbooks and handover materials - for local markets and in house teams. What you need to be great in this role Deep expertise in social and digital analytics platforms - such as Brandwatch, Sprinklr, GWI, Mintel, Nielsen, Meta Ads Manager, GA4, PowerBI, Tableau, Looker or equivalent. Proven ability to synthesise multi source data into strategic narratives for senior audiences - shaping decisions, not just reporting numbers. Strong experience in measurement architecture: tagging frameworks, UTM governance, data taxonomy and pipeline management across markets. Experience designing and evaluating test and learn programmes, including A/B, multivariate and incrementality studies. Proficiency in audience research and cultural and trend intelligence methodologies. Strong data visualisation skills with experience building executive level dashboards and periodic performance packs. Experience working across multiple markets, with an understanding of localisation considerations in insights and planning. Background in a strategy, planning, insights or analytics role within a creative agency, media agency, in house brand team or consultancy. Experience working on large, complex accounts - ideally global FMCG, retail or consumer brands. Familiarity with shopper and commerce data (e.g. retail media, e commerce analytics) is an advantage. Professional proficiency in English is required. Additional languages relevant to EMEA markets are an advantage. OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
18/07/2026
Full time
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision making, empowering our teams to produce innovative and impactful results. Planning, Insights & Data Lead Location: Durban, South Africa, Hybrid About the role The Planning, Insights & Data Lead is a senior individual contributor role at the heart of OLIVER's Strategy & Social function. You'll own the full insights and measurement cycle - from audience research and cultural forecasting to measurement architecture, experimentation and performance reporting - across multiple markets. Working closely with Strategy Directors, brand leads, paid media, CRM and data engineering teams, you'll act as the primary analytics partner to senior client and internal stakeholders, ensuring data shapes strategy rather than follows it. This role requires the ability to synthesise complex, multi source data into clear, actionable recommendations - and to communicate those recommendations with confidence to senior audiences. What you will be doing Lead the insights and planning agenda across social and the wider strategy function: audience research, cultural and trend forecasting, competitive benchmarking, shopper and commerce insight, and cross channel performance analysis. Translate multi source data - platform analytics, first party data, shopper data, market research and paid measurement - into strategic recommendations that inform brand strategy, content pillars, channel strategy, localisation and creative briefs. Design and maintain executive dashboards and performance packs (real time, weekly, monthly, quarterly) that connect content and activation metrics to business outcomes - including brand metrics, consideration, penetration and sales uplift where available. Own measurement architecture and governance: taxonomy, tagging, UTM standards, metadata and data pipelines that enable comparable, reliable cross market insight. Lead the design and evaluation of experiments and pilots - format tests, distribution experiments, paid and content mix tests, incrementality studies - setting hypotheses, selecting metrics, running analysis and defining scaling or sunset decisions. Surface early trend signals and opportunity frameworks to editorial, creative and strategy teams, enabling timely briefs and informed market bets. Act as the primary analytics partner to senior client and agency stakeholders, presenting insight and recommendations with clarity and rigour. Partner with Strategy Directors, brand leads, paid media, CRM, shopper teams and data engineering to embed insight into planning and decision making cycles. Build and maintain a documented testing portfolio - including learnings, playbooks and handover materials - for local markets and in house teams. What you need to be great in this role Deep expertise in social and digital analytics platforms - such as Brandwatch, Sprinklr, GWI, Mintel, Nielsen, Meta Ads Manager, GA4, PowerBI, Tableau, Looker or equivalent. Proven ability to synthesise multi source data into strategic narratives for senior audiences - shaping decisions, not just reporting numbers. Strong experience in measurement architecture: tagging frameworks, UTM governance, data taxonomy and pipeline management across markets. Experience designing and evaluating test and learn programmes, including A/B, multivariate and incrementality studies. Proficiency in audience research and cultural and trend intelligence methodologies. Strong data visualisation skills with experience building executive level dashboards and periodic performance packs. Experience working across multiple markets, with an understanding of localisation considerations in insights and planning. Background in a strategy, planning, insights or analytics role within a creative agency, media agency, in house brand team or consultancy. Experience working on large, complex accounts - ideally global FMCG, retail or consumer brands. Familiarity with shopper and commerce data (e.g. retail media, e commerce analytics) is an advantage. Professional proficiency in English is required. Additional languages relevant to EMEA markets are an advantage. OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Business Development Executive (Swedish Speaker) United Kingdom, London Global-e(Nasdaq:GLBE) is the world's leading platform for global direct-to-consumer e-commerce, enabling brands and retailers to seamlessly sell worldwide, delivering localized experiences across markets. Trusted by some of the world's most recognized brands including Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs, and Victoria's Secret, we operate on a massive global scale through dynamic teams across North America, EMEA, and APAC. Our technology-based end-to-end solution combines advanced localisation capabilities, streamlined global operations and extensive big-data analytics, covering everything merchants need to scale worldwide. We're a fast-moving, highly collaborative company where innovation, creativity, ownership, and impact are part of everyday work. As we continue to expand across EMEA, Global-e is looking for a highly motivated Sales Development Representative (SDR) to join our Sales team in London. The SDR will be responsible for prospecting and making appointments, then handing over to our Business Development Managers (BDM) for closing/onboarding them as clients. Responsibilities Account qualification and providing optimal information within our Sales CRM System (HubSpot) for data ready engagement. Manage data for prospective customers within the CRM (HubSpot), ensuring information is accurate, and documented. Conduct research to identify potential prospects. Increase our market share in the UK Enterprise market by contributing to the growth of our net new business. Analyse customers' existing cross-border models to develop a deep understanding of their needs and business. Target-driven prospecting via email, LinkedIn and phone. Consistently deliver on monthly forecast commitments by achieving or exceeding sales quotas. Working collaboratively with our BDMs & Partnerships teams, as well as cross functionally. Requirements Minimum of 1 years of direct B2B/B2C Business Development experience is preffered. Prior experience in working for an innovative and agile tech company, preferably within e-commerce, logistics/supply chain, technical/software sales Prior prospecting experience having led to the booking of any small to large value deals in the UK/Spain/Benelux markets. Successful history of net new business sales, with the ability to prove consistent delivery against targets. Able to identify and key enter in the appropriate contact details within a business. Proven ability to manage multiple prospects at a time. Excellent communication and presentation skills in English (must) & Swedish (must).
12/07/2026
Full time
Business Development Executive (Swedish Speaker) United Kingdom, London Global-e(Nasdaq:GLBE) is the world's leading platform for global direct-to-consumer e-commerce, enabling brands and retailers to seamlessly sell worldwide, delivering localized experiences across markets. Trusted by some of the world's most recognized brands including Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs, and Victoria's Secret, we operate on a massive global scale through dynamic teams across North America, EMEA, and APAC. Our technology-based end-to-end solution combines advanced localisation capabilities, streamlined global operations and extensive big-data analytics, covering everything merchants need to scale worldwide. We're a fast-moving, highly collaborative company where innovation, creativity, ownership, and impact are part of everyday work. As we continue to expand across EMEA, Global-e is looking for a highly motivated Sales Development Representative (SDR) to join our Sales team in London. The SDR will be responsible for prospecting and making appointments, then handing over to our Business Development Managers (BDM) for closing/onboarding them as clients. Responsibilities Account qualification and providing optimal information within our Sales CRM System (HubSpot) for data ready engagement. Manage data for prospective customers within the CRM (HubSpot), ensuring information is accurate, and documented. Conduct research to identify potential prospects. Increase our market share in the UK Enterprise market by contributing to the growth of our net new business. Analyse customers' existing cross-border models to develop a deep understanding of their needs and business. Target-driven prospecting via email, LinkedIn and phone. Consistently deliver on monthly forecast commitments by achieving or exceeding sales quotas. Working collaboratively with our BDMs & Partnerships teams, as well as cross functionally. Requirements Minimum of 1 years of direct B2B/B2C Business Development experience is preffered. Prior experience in working for an innovative and agile tech company, preferably within e-commerce, logistics/supply chain, technical/software sales Prior prospecting experience having led to the booking of any small to large value deals in the UK/Spain/Benelux markets. Successful history of net new business sales, with the ability to prove consistent delivery against targets. Able to identify and key enter in the appropriate contact details within a business. Proven ability to manage multiple prospects at a time. Excellent communication and presentation skills in English (must) & Swedish (must).
Strategic Partner Manager - Amazon EMEA (Consumer Hardware) The Opportunity We are looking for a sharp, commercially-minded E-commerce professional to step into a high-impact, regional role managing the Amazon 1P account for a global consumer electronics and smart home tech pioneer. Operating within an EMEA Center of Excellence, you will act as the crucial link driving commercial results, promotional strategy, and operational excellence across six key European markets: the UK, Ireland, Germany, France, Italy, and Spain. What You'll Do Day-to-Day You will hit the ground running, taking immediate ownership of the operational health of our premium first-party hardware portfolio (smartphones, smart home devices, Wi-Fi ecosystems, and wearables) on Amazon. Promotional Execution: Plan, coordinate, and execute regional and country-specific promotional campaigns, keeping all internal cross-functional stakeholders perfectly aligned. New Product Launches: Partner closely with global and regional category teams to manage seamless product setups and rollouts across EMEA storefronts. Digital Store Audits & Stock Health: Conduct regular "digital store walks" to ensure flawless Amazon detail pages. Monitor inventory pipelines, track key operational metrics, and flag potential stock risks across all six territories. Data Translation: Digest real-time internal sales, performance, and marketing data to assist the commercial team with accurate forecasting. What You Bring to the Team This is an execution-focused role with no ramp-up or training period for Amazon systems. We need someone who already speaks the language fluently. Amazon 1P Mastery (Absolute Must-Have): You have direct experience working inside Amazon (e.g., as a Vendor Manager or Brand Specialist/AVS) or you have managed a major brand's 1P retail relationship directly through Amazon Vendor Central. Commercial Focus: Your background is rooted in vendor management, category management, or retail account management. Pure channel marketing profiles will not fit the scope of this role-you must understand stock health, forecasts, and P&L dynamics. Experience Level: Ideally 2 to 5 years of commercial experience operating at scale (equivalent to an Amazon L4 or L5 level). Industry Background: Direct experience within Consumer Electronics, Mobile, or Telecoms is highly advantageous. Geographic Scope: Comfortable working across multiple European regions and collaborating with cross-functional, international teams. Ready to Step In? If you have the exact Amazon 1P experience required and the split-contract timeline fits your availability, we want to hear from you. Apply today with your updated CV highlighting your direct experience with Amazon Vendor Central and consumer hardware. You can also share your Cv to (url removed) Randstad Technologies is acting as an Employment Business in relation to this vacancy.
06/07/2026
Contractor
Strategic Partner Manager - Amazon EMEA (Consumer Hardware) The Opportunity We are looking for a sharp, commercially-minded E-commerce professional to step into a high-impact, regional role managing the Amazon 1P account for a global consumer electronics and smart home tech pioneer. Operating within an EMEA Center of Excellence, you will act as the crucial link driving commercial results, promotional strategy, and operational excellence across six key European markets: the UK, Ireland, Germany, France, Italy, and Spain. What You'll Do Day-to-Day You will hit the ground running, taking immediate ownership of the operational health of our premium first-party hardware portfolio (smartphones, smart home devices, Wi-Fi ecosystems, and wearables) on Amazon. Promotional Execution: Plan, coordinate, and execute regional and country-specific promotional campaigns, keeping all internal cross-functional stakeholders perfectly aligned. New Product Launches: Partner closely with global and regional category teams to manage seamless product setups and rollouts across EMEA storefronts. Digital Store Audits & Stock Health: Conduct regular "digital store walks" to ensure flawless Amazon detail pages. Monitor inventory pipelines, track key operational metrics, and flag potential stock risks across all six territories. Data Translation: Digest real-time internal sales, performance, and marketing data to assist the commercial team with accurate forecasting. What You Bring to the Team This is an execution-focused role with no ramp-up or training period for Amazon systems. We need someone who already speaks the language fluently. Amazon 1P Mastery (Absolute Must-Have): You have direct experience working inside Amazon (e.g., as a Vendor Manager or Brand Specialist/AVS) or you have managed a major brand's 1P retail relationship directly through Amazon Vendor Central. Commercial Focus: Your background is rooted in vendor management, category management, or retail account management. Pure channel marketing profiles will not fit the scope of this role-you must understand stock health, forecasts, and P&L dynamics. Experience Level: Ideally 2 to 5 years of commercial experience operating at scale (equivalent to an Amazon L4 or L5 level). Industry Background: Direct experience within Consumer Electronics, Mobile, or Telecoms is highly advantageous. Geographic Scope: Comfortable working across multiple European regions and collaborating with cross-functional, international teams. Ready to Step In? If you have the exact Amazon 1P experience required and the split-contract timeline fits your availability, we want to hear from you. Apply today with your updated CV highlighting your direct experience with Amazon Vendor Central and consumer hardware. You can also share your Cv to (url removed) Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Global-e (Nasdaq: GLBE) is the world's leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. Founded in 2013 and operating from several offices worldwide, Global-e is the chosen partner of hundreds of global retailers and brands, including Hugo Boss, Marc Jacobs, Etam, M&S, Montblanc, Forever 21, Versace, Iconic and more. As we continue to expand across EMEA, Global-e is looking for a highly motivated Sales Development Representative (SDR) to join our Sales team in London. The SDR will be responsible for prospecting and making appointments, then handing over to our Business Development Managers (BDM) for closing/onboarding them as clients. Responsibilities Account qualification and providing optimal information within our Sales CRM System (HubSpot) for data ready engagement. Manage data for prospective customers within the CRM (HubSpot), ensuring information is accurate, and documented. Conduct research to identify potential prospects. Increase our market share in the UK Enterprise market by contributing to the growth of our net new business. Analyse customers' existing cross-border models to develop a deep understanding of their needs and business. Target-driven prospecting via email, LinkedIn and phone. Consistently deliver on monthly forecast commitments by achieving or exceeding sales quotas. Working collaboratively with our BDMs & Partnerships teams, as well as cross functionally. Please submit all applications in English. This is a hybrid position with 3 days in the office and 2 days remote. Requirements Minimum of 1 years of direct B2B/B2C Business Development experience is preffered. Prior experience in working for an innovative and agile tech company, preferably within e-commerce, logistics/supply chain, technical/software sales. Prior prospecting experience having led to the booking of any small to large value deals in the UK/Spain/Benelux markets. Successful history of net new business sales, with the ability to prove consistent delivery against targets. Able to identify and key enter in the appropriate contact details within a business. Proven ability to manage multiple prospects at a time. Excellent communication and presentation skills in English (must) & Spanish (advantage).
06/07/2026
Full time
Global-e (Nasdaq: GLBE) is the world's leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. Founded in 2013 and operating from several offices worldwide, Global-e is the chosen partner of hundreds of global retailers and brands, including Hugo Boss, Marc Jacobs, Etam, M&S, Montblanc, Forever 21, Versace, Iconic and more. As we continue to expand across EMEA, Global-e is looking for a highly motivated Sales Development Representative (SDR) to join our Sales team in London. The SDR will be responsible for prospecting and making appointments, then handing over to our Business Development Managers (BDM) for closing/onboarding them as clients. Responsibilities Account qualification and providing optimal information within our Sales CRM System (HubSpot) for data ready engagement. Manage data for prospective customers within the CRM (HubSpot), ensuring information is accurate, and documented. Conduct research to identify potential prospects. Increase our market share in the UK Enterprise market by contributing to the growth of our net new business. Analyse customers' existing cross-border models to develop a deep understanding of their needs and business. Target-driven prospecting via email, LinkedIn and phone. Consistently deliver on monthly forecast commitments by achieving or exceeding sales quotas. Working collaboratively with our BDMs & Partnerships teams, as well as cross functionally. Please submit all applications in English. This is a hybrid position with 3 days in the office and 2 days remote. Requirements Minimum of 1 years of direct B2B/B2C Business Development experience is preffered. Prior experience in working for an innovative and agile tech company, preferably within e-commerce, logistics/supply chain, technical/software sales. Prior prospecting experience having led to the booking of any small to large value deals in the UK/Spain/Benelux markets. Successful history of net new business sales, with the ability to prove consistent delivery against targets. Able to identify and key enter in the appropriate contact details within a business. Proven ability to manage multiple prospects at a time. Excellent communication and presentation skills in English (must) & Spanish (advantage).
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de coding makeup applications for everyone, everywhere, with an easy to use, easy to choose, easy to gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market leading growth, innovative retail and product launches fuelled by industry leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are looking for a talented Head of Digital Design (Mat Cover) to join our growing in house team! This role will see you working on a variety of creative and trade led projects across the business. With leadership experience, you will have a demonstrated passion for navigating a team of talented individuals in improving and innovating digital marketing creative across New Campaign Launches, BAU and Sales periods such as Black Friday. You will have a keen eye for detail in all things digital design and digital marketing. We believe in disruption, innovation and the application of art and science to create the best concepts, big ideas and content creation. Pulling from strategic insights and data, you can create and bring to life beautiful ideas that move the world. You have a deep understanding of brand purpose, consumer journey and our customer's use of digital & technology. With an entrepreneurial spirit, you will need to be solutions oriented and collaborative in your approach. You will work alongside other creatives, the marketing team, digital team, creative team, technology organisation, Trade, PR, social, as well as help support our local markets with their creative aims. As a Head of Digital Design you will Oversee a talented team of designers (>8 10 growing), overseeing business wide briefs, and supporting the team to develop a broad variety of global digital assets, ensuring consistency across all assets (i.e. emails, Paid Marketing, Charlotte Tilbury App, and Affiliates, BAU & Evergreen templated digital assets) Executing large scale digital roll outs or tech initiatives in a systematic and meticulous manner Working within digital constraints and exploring new ways of challenging and innovating the brand digitally, through new layout design, tools, and technology including the use of AI. Support the digital content team by reviewing and approving digital friendly image & video assets. Support in the creation of Digital Marketing assets e.g. display banners and paid social creative Applying learnings on assets across various platforms, identifying opportunities for personalisation and targeting. Communicate effectively within the broader Creative team; Project Managers, Copywriters, Graphic Designers, Product Designers, Art Directors, Retouchers, Video Editors and the Creative Director to ensure that milestones are met and the team stays on the pulse with changes and plan alterations. Influence the in house agency with trends, best practices, digital advancements and competitors to help improve the team's approach to digital design Diligent approach to ensuring all content is optimised for mobile first devices and web Conduct research and stay updated on the latest design trends, tools, technologies and AI platforms. Reporting Relationships Digital CX Director About you Proven experience in team management and leadership of an army of creatives Experience working on digital + ecommerce design, in house or agency experience Experience in, and enthusiasm for, developing creative ideas for digital platforms, as well as 360 campaigns, from brief to delivery Ability to marry art (creative) and science (data); analytically looking at data, reporting and applying it to future projects and creative Understanding of online accessibility, UX / UI A strong track record in project planning, including accurate estimation of costs and timings Expert knowledge of user interface, application, mobile and responsive design, using the latest prototyping and design tools Great sense of design and composition with a strong eye for layout and appreciation of brand guidelines across all devices and channels Ability to work at pace, with a confidently calm demeanour Exceptional verbal and written communication skills, with the ability to effectively engage and influence stakeholders at all levels of seniority across the business Exceptional information presentation (visual and written) experience Infectiously positive and passionate energy Proficiency in Figma, Adobe Creative Suite, Microsoft (email, docs, Onedrive), insight in AI tools such as Chat GPT, Adobe Firefly, Google Gemini Experience using Dropbox, and project management tools such as Trello / Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves. We're a hybrid model with flexibility, allowing you to work how best suits you. 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. Financial security and to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
30/06/2026
Full time
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de coding makeup applications for everyone, everywhere, with an easy to use, easy to choose, easy to gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market leading growth, innovative retail and product launches fuelled by industry leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are looking for a talented Head of Digital Design (Mat Cover) to join our growing in house team! This role will see you working on a variety of creative and trade led projects across the business. With leadership experience, you will have a demonstrated passion for navigating a team of talented individuals in improving and innovating digital marketing creative across New Campaign Launches, BAU and Sales periods such as Black Friday. You will have a keen eye for detail in all things digital design and digital marketing. We believe in disruption, innovation and the application of art and science to create the best concepts, big ideas and content creation. Pulling from strategic insights and data, you can create and bring to life beautiful ideas that move the world. You have a deep understanding of brand purpose, consumer journey and our customer's use of digital & technology. With an entrepreneurial spirit, you will need to be solutions oriented and collaborative in your approach. You will work alongside other creatives, the marketing team, digital team, creative team, technology organisation, Trade, PR, social, as well as help support our local markets with their creative aims. As a Head of Digital Design you will Oversee a talented team of designers (>8 10 growing), overseeing business wide briefs, and supporting the team to develop a broad variety of global digital assets, ensuring consistency across all assets (i.e. emails, Paid Marketing, Charlotte Tilbury App, and Affiliates, BAU & Evergreen templated digital assets) Executing large scale digital roll outs or tech initiatives in a systematic and meticulous manner Working within digital constraints and exploring new ways of challenging and innovating the brand digitally, through new layout design, tools, and technology including the use of AI. Support the digital content team by reviewing and approving digital friendly image & video assets. Support in the creation of Digital Marketing assets e.g. display banners and paid social creative Applying learnings on assets across various platforms, identifying opportunities for personalisation and targeting. Communicate effectively within the broader Creative team; Project Managers, Copywriters, Graphic Designers, Product Designers, Art Directors, Retouchers, Video Editors and the Creative Director to ensure that milestones are met and the team stays on the pulse with changes and plan alterations. Influence the in house agency with trends, best practices, digital advancements and competitors to help improve the team's approach to digital design Diligent approach to ensuring all content is optimised for mobile first devices and web Conduct research and stay updated on the latest design trends, tools, technologies and AI platforms. Reporting Relationships Digital CX Director About you Proven experience in team management and leadership of an army of creatives Experience working on digital + ecommerce design, in house or agency experience Experience in, and enthusiasm for, developing creative ideas for digital platforms, as well as 360 campaigns, from brief to delivery Ability to marry art (creative) and science (data); analytically looking at data, reporting and applying it to future projects and creative Understanding of online accessibility, UX / UI A strong track record in project planning, including accurate estimation of costs and timings Expert knowledge of user interface, application, mobile and responsive design, using the latest prototyping and design tools Great sense of design and composition with a strong eye for layout and appreciation of brand guidelines across all devices and channels Ability to work at pace, with a confidently calm demeanour Exceptional verbal and written communication skills, with the ability to effectively engage and influence stakeholders at all levels of seniority across the business Exceptional information presentation (visual and written) experience Infectiously positive and passionate energy Proficiency in Figma, Adobe Creative Suite, Microsoft (email, docs, Onedrive), insight in AI tools such as Chat GPT, Adobe Firefly, Google Gemini Experience using Dropbox, and project management tools such as Trello / Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves. We're a hybrid model with flexibility, allowing you to work how best suits you. 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. Financial security and to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
