Overview Aareon is Europe's established provider of SaaS solutions for the real estate industry and a pioneer of the sector's digital future. With its software solutions, Aareon connects people, processes, and properties-bringing the industry closer together. With the Aareon Property Management System, based on intelligent software solutions, the company enables the efficient management and maintenance of residential and commercial properties and creates digital experiences for all stakeholders. As a reliable and innovative partner, Aareon is committed to progress, positive change, and sustainable living and working spaces for everyone. We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course and learning is perceived as an opportunity. Become part of our international team! We are looking forward to meeting YOU! The Role Senior Product Manager with deep UK social housing domain knowledge to help shape the future of our social housing product portfolio. This is not a generic SaaS product role. The successful candidate will understand how social landlords operate, how housing teams make decisions, and how software can improve outcomes across residents, housing officers, repairs teams, asset teams, finance teams, compliance leaders and senior executives. Product management experience is important, but social housing domain expertise is essential. Role Purpose As Senior Product Manager, you will own a strategically important area of our social housing product portfolio and be responsible for understanding the market, customers, regulatory environment and operational workflows, then translating that insight into clear product strategy, roadmap priorities and commercially valuable product outcomes. You may already be a Product Manager, Senior Product Manager or Product Owner in social housing software. You may also come from social housing systems ownership, implementation consultancy, business analysis, digital transformation or operational leadership, provided you can demonstrate strong product thinking and the ability to shape software that customers value. Key Responsibilities Market, Customer and Domain Insight: Act as a credible voice of the UK social housing market, maintaining a strong understanding of customer needs, sector pressures, regulatory change and competitor activity. Use this insight to identify product opportunities and ensure roadmap decisions are grounded in real customer and market evidence. Product Strategy and Roadmap: Own the product strategy and roadmap for your area, balancing customer value, commercial impact, regulatory need, technical health and delivery capacity. Make clear prioritisation decisions and communicate trade-offs confidently to customers, internal teams and senior stakeholders. Product Discovery and Delivery: Work closely with customers, Engineering, Design, Architecture, QA and Data teams to shape valuable, usable and deliverable product outcomes. Lead product discovery, define clear requirements and support delivery through to launch, adoption and iteration. Customer Experience and User Experience: Champion the importance of CX and UX in social housing software, recognising that poor user experience directly impacts adoption, operational efficiency, support demand and resident outcomes. Ensure products are designed around the real workflows of housing teams, residents and partners. Commercial and Go-to-Market Impact: Connect product decisions to commercial outcomes, including retention, expansion, adoption, differentiation and revenue growth. Support business cases, pricing and packaging discussions, product launches, tender responses and strategic customer conversations. AI, Data and Innovation: Identify opportunities to use AI, automation and data-led insight to improve operational efficiency, decision-making and customer experience where there is clear customer value. Bring a thoughtful approach to innovation, balancing opportunity with trust, transparency, data protection and sector-specific risk. Stakeholder Leadership: Build strong relationships across Product, Engineering, Sales, Marketing, Customer Success, Implementation, Support and senior leadership. Provide clarity on priorities, manage competing demands and represent the product area credibly in both internal and customer-facing settings. Essential Experience Deep UK social housing domain experience. This is mandatory. Strong understanding of housing association, local authority or registered provider operations. Experience with housing management systems, tenant/resident portals, repairs platforms, asset systems, compliance systems or other social housing software. Knowledge of core housing workflows such as tenancy management, repairs, voids, allocations, rent, arrears, resident communication, complaints, assets or compliance. Understanding of the operational and regulatory pressures facing UK social landlords. Ability to engage credibly with housing professionals, senior customer stakeholders and internal commercial teams. Product Management Experience: Formal product management experience is valuable, but this role is deliberately open to candidates with deep housing expertise who can demonstrate strong product potential. The key requirement is that you understand social housing deeply and can apply that knowledge to build better software. Desirable Experience Experience with platforms such as Aareon, NEC Housing, Civica Cx, MRI, Orchard/Capita, Northgate or other housing management systems. Experience building or managing AI-enabled products, automation tools or data-led decision support in social housing, local government, public sector or other socially important sectors. Familiarity with using AI in the product management process, including discovery synthesis, workflow analysis, prototyping, product analytics, customer insight or backlog refinement. Understanding of how AI can support operational efficiency while managing risks around trust, transparency, data protection, bias, auditability and customer vulnerability. Experience improving CX and UX in complex operational software environments. Experience with SaaS, cloud-native platforms, APIs, integrations, data migration or interoperability. Experience working with Agile delivery teams and tools such as Jira, Azure DevOps, Figma or product analytics platforms. Why Join Us This is an opportunity to shape software used by organisations responsible for delivering essential housing services. You will work on products that sit at the heart of social housing operations: helping providers manage homes, support residents, improve service delivery, strengthen compliance and operate more efficiently. The sector is changing quickly. Customer expectations are rising, regulation is intensifying and many providers are rethinking their technology landscape. The right person will have a genuine opportunity to influence product direction, customer outcomes and Aareon's position in the UK social housing market. Become part of Aareon and digitise the European property industry together with us. We value a working environment where diversity and flexibility are valued, working in partnership and supporting each other as a team is a matter of course, and learning is perceived as an opportunity. Our solutions address the major challenges of our time: climate change, housing shortages and skills shortages. Discover the diversity of !
25/07/2026
Full time
Overview Aareon is Europe's established provider of SaaS solutions for the real estate industry and a pioneer of the sector's digital future. With its software solutions, Aareon connects people, processes, and properties-bringing the industry closer together. With the Aareon Property Management System, based on intelligent software solutions, the company enables the efficient management and maintenance of residential and commercial properties and creates digital experiences for all stakeholders. As a reliable and innovative partner, Aareon is committed to progress, positive change, and sustainable living and working spaces for everyone. We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course and learning is perceived as an opportunity. Become part of our international team! We are looking forward to meeting YOU! The Role Senior Product Manager with deep UK social housing domain knowledge to help shape the future of our social housing product portfolio. This is not a generic SaaS product role. The successful candidate will understand how social landlords operate, how housing teams make decisions, and how software can improve outcomes across residents, housing officers, repairs teams, asset teams, finance teams, compliance leaders and senior executives. Product management experience is important, but social housing domain expertise is essential. Role Purpose As Senior Product Manager, you will own a strategically important area of our social housing product portfolio and be responsible for understanding the market, customers, regulatory environment and operational workflows, then translating that insight into clear product strategy, roadmap priorities and commercially valuable product outcomes. You may already be a Product Manager, Senior Product Manager or Product Owner in social housing software. You may also come from social housing systems ownership, implementation consultancy, business analysis, digital transformation or operational leadership, provided you can demonstrate strong product thinking and the ability to shape software that customers value. Key Responsibilities Market, Customer and Domain Insight: Act as a credible voice of the UK social housing market, maintaining a strong understanding of customer needs, sector pressures, regulatory change and competitor activity. Use this insight to identify product opportunities and ensure roadmap decisions are grounded in real customer and market evidence. Product Strategy and Roadmap: Own the product strategy and roadmap for your area, balancing customer value, commercial impact, regulatory need, technical health and delivery capacity. Make clear prioritisation decisions and communicate trade-offs confidently to customers, internal teams and senior stakeholders. Product Discovery and Delivery: Work closely with customers, Engineering, Design, Architecture, QA and Data teams to shape valuable, usable and deliverable product outcomes. Lead product discovery, define clear requirements and support delivery through to launch, adoption and iteration. Customer Experience and User Experience: Champion the importance of CX and UX in social housing software, recognising that poor user experience directly impacts adoption, operational efficiency, support demand and resident outcomes. Ensure products are designed around the real workflows of housing teams, residents and partners. Commercial and Go-to-Market Impact: Connect product decisions to commercial outcomes, including retention, expansion, adoption, differentiation and revenue growth. Support business cases, pricing and packaging discussions, product launches, tender responses and strategic customer conversations. AI, Data and Innovation: Identify opportunities to use AI, automation and data-led insight to improve operational efficiency, decision-making and customer experience where there is clear customer value. Bring a thoughtful approach to innovation, balancing opportunity with trust, transparency, data protection and sector-specific risk. Stakeholder Leadership: Build strong relationships across Product, Engineering, Sales, Marketing, Customer Success, Implementation, Support and senior leadership. Provide clarity on priorities, manage competing demands and represent the product area credibly in both internal and customer-facing settings. Essential Experience Deep UK social housing domain experience. This is mandatory. Strong understanding of housing association, local authority or registered provider operations. Experience with housing management systems, tenant/resident portals, repairs platforms, asset systems, compliance systems or other social housing software. Knowledge of core housing workflows such as tenancy management, repairs, voids, allocations, rent, arrears, resident communication, complaints, assets or compliance. Understanding of the operational and regulatory pressures facing UK social landlords. Ability to engage credibly with housing professionals, senior customer stakeholders and internal commercial teams. Product Management Experience: Formal product management experience is valuable, but this role is deliberately open to candidates with deep housing expertise who can demonstrate strong product potential. The key requirement is that you understand social housing deeply and can apply that knowledge to build better software. Desirable Experience Experience with platforms such as Aareon, NEC Housing, Civica Cx, MRI, Orchard/Capita, Northgate or other housing management systems. Experience building or managing AI-enabled products, automation tools or data-led decision support in social housing, local government, public sector or other socially important sectors. Familiarity with using AI in the product management process, including discovery synthesis, workflow analysis, prototyping, product analytics, customer insight or backlog refinement. Understanding of how AI can support operational efficiency while managing risks around trust, transparency, data protection, bias, auditability and customer vulnerability. Experience improving CX and UX in complex operational software environments. Experience with SaaS, cloud-native platforms, APIs, integrations, data migration or interoperability. Experience working with Agile delivery teams and tools such as Jira, Azure DevOps, Figma or product analytics platforms. Why Join Us This is an opportunity to shape software used by organisations responsible for delivering essential housing services. You will work on products that sit at the heart of social housing operations: helping providers manage homes, support residents, improve service delivery, strengthen compliance and operate more efficiently. The sector is changing quickly. Customer expectations are rising, regulation is intensifying and many providers are rethinking their technology landscape. The right person will have a genuine opportunity to influence product direction, customer outcomes and Aareon's position in the UK social housing market. Become part of Aareon and digitise the European property industry together with us. We value a working environment where diversity and flexibility are valued, working in partnership and supporting each other as a team is a matter of course, and learning is perceived as an opportunity. Our solutions address the major challenges of our time: climate change, housing shortages and skills shortages. Discover the diversity of !
About The Role Microsoft Office Applications Trainer Location: Home based/hybrid -with requirement to deliver from QA centres and client sites Your Role: As an expert in your field of end user application training, you will deliver QA and vendor specific innovative, high-quality sessions predominantly across Microsoft 365 core applications, especially Excel, PowerPoint and Copilot. Alongside these, skills in wider M365 apps will be ideal, extending to Microsoft Project, Power BI and SharePoint for a business user audience. Tech agnostic data Literacy, visualisation, storytelling and governance are increasing requests for a wide range of clients. You will empower learners to apply their knowledge effectively in real-world scenarios. You will maintain high satisfaction scores, contribute as a subject matter expert, and collaborate across teams to support shared goals and continuous improvement. In addition to training delivery, you will play a key role in shaping the future of learning by contributing insights to the design and development of cutting-edge courses. With strong expertise in Microsoft digital productivity tools, and data foundations, alongside other vendors like Google (Workspace and Gemini) and Adobe (Creative Cloud), you will stay at the forefront of industry trends through ongoing professional development and a passion for education. Key Responsibilities: Training Delivery: Deliver high quality and engaging training in line with polices, industry standards and regulatory requirements. Performance & Quality Metrics: Attain a consistent Trainer Satisfaction Score (TSAT) of 92%+ and achieve 'Meeting Expectations' in trainer observations, utilise feedback to improve performance and effectiveness of training, conduct peer observations providing constructive feedback. Subject Matter Expertise: Act as an SME utilising your in-depth knowledge to contribute insights to internal discussions, client programmes and collaborate cross functionally Communication: Collaborate effectively across teams, maintaining professional proactive communication with internal and external stakeholders Contribution: Support team objectives and initiatives, demonstrate accountability and reliability showing flexibility to adapt to priorities Continuous Professional Development: Proactively maintain industry recognised certifications, engage in continued learning to stay up to date with industry trends, emerging tech and best practices Your Experience: Training Delivery Excellent presentation, facilitation, and coaching skills to effectively deliver content in an engaging and interactive manner virtually and/or in-person Ability to connect with diverse audiences at all levels within an organisation, including technical and non-technical professionals Essential Skills Microsoft 365 Demonstrate strong knowledge and skills in core Microsoft 365 applications (particularly Excel, PowerPoint, Word, Outlook, Teams) to enable effective collaboration, communication, and productivity. Ability to deliver training across all user levels, with advanced proficiency of core M365 apps. Copilot Hands-on experience using Microsoft 365 Copilot across core apps (Excel, Word, Teams, Outlook, PowerPoint) and Copilot secure Chat, to enhance digital productivity and efficiency. A strong understanding of prompt engineering and responsible use of AI. Ability to translate AI features and capabilities into practical business applications and keep up to date with rapid feature evolution. Excel Ability to teach all levels of business user topics, from foundational through to advanced features. Knowledge of advanced Excel topics, including: popular functions, data lists, visuals, PivotTables, dynamic array formulas, Power Query basics, dashboard creation, and process automation to support a range of business functions. About Us Wellbeing & benefits Your wellbeing matters to us. That's why we offer benefits designed to help you recharge and thrive, including: 27 days Annual Leave(4 days used for the festive closure) plus Bank Holidays Holiday Buying scheme Medicash plan, Wellhub, Cycle to Work scheme Private Medical Insurance at corporate rates Employee Assistance Programme Employee Discounts Benefit Hub 3 Development days 2 Charity days per year Pension Scheme Early Friday Finishat 4pm Personal growth Learning and opportunity is at the core of what we do - and that applies to you too! You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Or perhaps you'd like to enrol on a Degree or Masters programme to enhance your skillset or learn new things. Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity. As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments. A little about QA At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years. Our Mission We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world. We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training, Self-paced Learning and Blended Learning. You can find out more about us at
25/07/2026
Full time
About The Role Microsoft Office Applications Trainer Location: Home based/hybrid -with requirement to deliver from QA centres and client sites Your Role: As an expert in your field of end user application training, you will deliver QA and vendor specific innovative, high-quality sessions predominantly across Microsoft 365 core applications, especially Excel, PowerPoint and Copilot. Alongside these, skills in wider M365 apps will be ideal, extending to Microsoft Project, Power BI and SharePoint for a business user audience. Tech agnostic data Literacy, visualisation, storytelling and governance are increasing requests for a wide range of clients. You will empower learners to apply their knowledge effectively in real-world scenarios. You will maintain high satisfaction scores, contribute as a subject matter expert, and collaborate across teams to support shared goals and continuous improvement. In addition to training delivery, you will play a key role in shaping the future of learning by contributing insights to the design and development of cutting-edge courses. With strong expertise in Microsoft digital productivity tools, and data foundations, alongside other vendors like Google (Workspace and Gemini) and Adobe (Creative Cloud), you will stay at the forefront of industry trends through ongoing professional development and a passion for education. Key Responsibilities: Training Delivery: Deliver high quality and engaging training in line with polices, industry standards and regulatory requirements. Performance & Quality Metrics: Attain a consistent Trainer Satisfaction Score (TSAT) of 92%+ and achieve 'Meeting Expectations' in trainer observations, utilise feedback to improve performance and effectiveness of training, conduct peer observations providing constructive feedback. Subject Matter Expertise: Act as an SME utilising your in-depth knowledge to contribute insights to internal discussions, client programmes and collaborate cross functionally Communication: Collaborate effectively across teams, maintaining professional proactive communication with internal and external stakeholders Contribution: Support team objectives and initiatives, demonstrate accountability and reliability showing flexibility to adapt to priorities Continuous Professional Development: Proactively maintain industry recognised certifications, engage in continued learning to stay up to date with industry trends, emerging tech and best practices Your Experience: Training Delivery Excellent presentation, facilitation, and coaching skills to effectively deliver content in an engaging and interactive manner virtually and/or in-person Ability to connect with diverse audiences at all levels within an organisation, including technical and non-technical professionals Essential Skills Microsoft 365 Demonstrate strong knowledge and skills in core Microsoft 365 applications (particularly Excel, PowerPoint, Word, Outlook, Teams) to enable effective collaboration, communication, and productivity. Ability to deliver training across all user levels, with advanced proficiency of core M365 apps. Copilot Hands-on experience using Microsoft 365 Copilot across core apps (Excel, Word, Teams, Outlook, PowerPoint) and Copilot secure Chat, to enhance digital productivity and efficiency. A strong understanding of prompt engineering and responsible use of AI. Ability to translate AI features and capabilities into practical business applications and keep up to date with rapid feature evolution. Excel Ability to teach all levels of business user topics, from foundational through to advanced features. Knowledge of advanced Excel topics, including: popular functions, data lists, visuals, PivotTables, dynamic array formulas, Power Query basics, dashboard creation, and process automation to support a range of business functions. About Us Wellbeing & benefits Your wellbeing matters to us. That's why we offer benefits designed to help you recharge and thrive, including: 27 days Annual Leave(4 days used for the festive closure) plus Bank Holidays Holiday Buying scheme Medicash plan, Wellhub, Cycle to Work scheme Private Medical Insurance at corporate rates Employee Assistance Programme Employee Discounts Benefit Hub 3 Development days 2 Charity days per year Pension Scheme Early Friday Finishat 4pm Personal growth Learning and opportunity is at the core of what we do - and that applies to you too! You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Or perhaps you'd like to enrol on a Degree or Masters programme to enhance your skillset or learn new things. Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity. As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments. A little about QA At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years. Our Mission We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world. We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training, Self-paced Learning and Blended Learning. You can find out more about us at
Aareon is Europe's established provider of SaaS solutions for the real estate industry and a pioneer of the sector's digital future. With its software solutions, Aareon connects people, processes, and properties-bringing the industry closer together. With the Aareon Property Management System, based on intelligent software solutions, the company enables the efficient management and maintenance of residential and commercial properties and creates digital experiences for all stakeholders. As a reliable and innovative partner, Aareon is committed to progress, positive change, and sustainable living and working spaces for everyone. We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course and learning is perceived as an opportunity. Become part of our international team! Become part of ! We are looking forward to meeting YOU! Salary Range: £65,000 - £75,000 per year Work Location: Hybrid London or Manchester Hours per week: 37.5 Contract Type: Permanent, full-time About Us Aareon's vision is Sustainable spaces for all. Through technology, we enable social housing providers to effectively manage and sustain their properties, fostering better lives for tenants. Our mission is to connect people, process and property, helping social housing providers digitalise critical operations, improve resident experiences and create more effective, sustainable housing services. We provide housing management software and digital solutions for the UK social housing sector, supporting housing associations, local authorities and other registered providers as they manage increasingly complex operational, regulatory and resident expectations. The Role We are looking for a Senior Product Manager with deep UK social housing domain knowledge to help shape the future of our social housing product portfolio. This is not a generic SaaS product role. The successful candidate will understand how social landlords operate, how housing teams make decisions, and how software can improve outcomes across residents, housing officers, repairs teams, asset teams, finance teams, compliance leaders and senior executives. Product management experience is important, but social housing domain expertise is essential. Role Purpose As Senior Product Manager, you will own a strategically important area of our social housing product portfolio and be responsible for understanding the market, customers, regulatory environment and operational workflows, then translating that insight into clear product strategy, roadmap priorities and commercially valuable product outcomes. You may already be a Product Manager, Senior Product Manager or Product Owner in social housing software. You may also come from social housing systems ownership, implementation consultancy, business analysis, digital transformation or operational leadership, provided you can demonstrate strong product thinking and the ability to shape software that customers value. Key Responsibilities Market, Customer and Domain Insight: Act as a credible voice of the UK social housing market, maintaining a strong understanding of customer needs, sector pressures, regulatory change and competitor activity. Use this insight to identify product opportunities and ensure roadmap decisions are grounded in real customer and market evidence. Product Strategy and Roadmap: Own the product strategy and roadmap for your area, balancing customer value, commercial impact, regulatory need, technical health and delivery capacity. Make clear prioritisation decisions and communicate trade-offs confidently to customers, internal teams and senior stakeholders. Product Discovery and Delivery: Work closely with customers, Engineering, Design, Architecture, QA and Data teams to shape valuable, usable and deliverable product outcomes. Lead product discovery, define clear requirements and support delivery through to launch, adoption and iteration. Customer Experience and User Experience: Champion the importance of CX and UX in social housing software, recognising that poor user experience directly impacts adoption, operational efficiency, support demand and resident outcomes. Ensure products are designed around the real workflows of housing teams, residents and partners. Commercial and Go to Market Impact: Connect product decisions to commercial outcomes, including retention, expansion, adoption, differentiation and revenue growth. Support business cases, pricing and packaging discussions, product launches, tender responses and strategic customer conversations. AI, Data and Innovation: Identify opportunities to use AI, automation and data led insight to improve operational efficiency, decision making and customer experience where there is clear customer value. Bring a thoughtful approach to innovation, balancing opportunity with trust, transparency, data protection and sector specific risk. Stakeholder Leadership: Build strong relationships across Product, Engineering, Sales, Marketing, Customer Success, Implementation, Support and senior leadership. Provide clarity on priorities, manage competing demands and represent the product area credibly in both internal and customer facing settings. Essential Experience Deep UK social housing domain experience. This is mandatory. Strong understanding of housing association, local authority or registered provider operations. Experience with housing management systems, tenant/resident portals, repairs platforms, asset systems, compliance systems or other social housing software. Knowledge of core housing workflows such as tenancy management, repairs, voids, allocations, rent, arrears, resident communication, complaints, assets or compliance. Understanding of the operational and regulatory pressures facing UK social landlords. Ability to engage credibly with housing professionals, senior customer stakeholders and internal commercial teams. Product Management Experience Formal product management experience is valuable, but this role is deliberately open to candidates with deep housing expertise who can demonstrate strong product potential. The key requirement is that you understand social housing deeply and can apply that knowledge to build better software. Desirable Experience Experience with platforms such as Aareon, NEC Housing, Civica Cx, MRI, Orchard/Capita, Northgate or other housing management systems. Experience building or managing AI enabled products, automation tools or data led decision support in social housing, local government, public sector or other socially important sectors. Familiarity with using AI in the product management process, including discovery synthesis, workflow analysis, prototyping, product analytics, customer insight or backlog refinement. Understanding of how AI can support operational efficiency while managing risks around trust, transparency, data protection, bias, auditability and customer vulnerability. Experience improving CX and UX in complex operational software environments. Experience with SaaS, cloud native platforms, APIs, integrations, data migration or interoperability. Experience working with Agile delivery teams and tools such as Jira, Azure DevOps, Figma or product analytics platforms. Why Join Us This is an opportunity to shape software used by organisations responsible for delivering essential housing services. You will work on products that sit at the heart of social housing operations: helping providers manage homes, support residents, improve service delivery, strengthen compliance and operate more efficiently. The sector is changing quickly. Customer expectations are rising, regulation is intensifying, and many providers are rethinking their technology landscape. The right person will have a genuine opportunity to influence product direction, customer outcomes and Aareon's position in the UK social housing market.
21/07/2026
Full time
Aareon is Europe's established provider of SaaS solutions for the real estate industry and a pioneer of the sector's digital future. With its software solutions, Aareon connects people, processes, and properties-bringing the industry closer together. With the Aareon Property Management System, based on intelligent software solutions, the company enables the efficient management and maintenance of residential and commercial properties and creates digital experiences for all stakeholders. As a reliable and innovative partner, Aareon is committed to progress, positive change, and sustainable living and working spaces for everyone. We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course and learning is perceived as an opportunity. Become part of our international team! Become part of ! We are looking forward to meeting YOU! Salary Range: £65,000 - £75,000 per year Work Location: Hybrid London or Manchester Hours per week: 37.5 Contract Type: Permanent, full-time About Us Aareon's vision is Sustainable spaces for all. Through technology, we enable social housing providers to effectively manage and sustain their properties, fostering better lives for tenants. Our mission is to connect people, process and property, helping social housing providers digitalise critical operations, improve resident experiences and create more effective, sustainable housing services. We provide housing management software and digital solutions for the UK social housing sector, supporting housing associations, local authorities and other registered providers as they manage increasingly complex operational, regulatory and resident expectations. The Role We are looking for a Senior Product Manager with deep UK social housing domain knowledge to help shape the future of our social housing product portfolio. This is not a generic SaaS product role. The successful candidate will understand how social landlords operate, how housing teams make decisions, and how software can improve outcomes across residents, housing officers, repairs teams, asset teams, finance teams, compliance leaders and senior executives. Product management experience is important, but social housing domain expertise is essential. Role Purpose As Senior Product Manager, you will own a strategically important area of our social housing product portfolio and be responsible for understanding the market, customers, regulatory environment and operational workflows, then translating that insight into clear product strategy, roadmap priorities and commercially valuable product outcomes. You may already be a Product Manager, Senior Product Manager or Product Owner in social housing software. You may also come from social housing systems ownership, implementation consultancy, business analysis, digital transformation or operational leadership, provided you can demonstrate strong product thinking and the ability to shape software that customers value. Key Responsibilities Market, Customer and Domain Insight: Act as a credible voice of the UK social housing market, maintaining a strong understanding of customer needs, sector pressures, regulatory change and competitor activity. Use this insight to identify product opportunities and ensure roadmap decisions are grounded in real customer and market evidence. Product Strategy and Roadmap: Own the product strategy and roadmap for your area, balancing customer value, commercial impact, regulatory need, technical health and delivery capacity. Make clear prioritisation decisions and communicate trade-offs confidently to customers, internal teams and senior stakeholders. Product Discovery and Delivery: Work closely with customers, Engineering, Design, Architecture, QA and Data teams to shape valuable, usable and deliverable product outcomes. Lead product discovery, define clear requirements and support delivery through to launch, adoption and iteration. Customer Experience and User Experience: Champion the importance of CX and UX in social housing software, recognising that poor user experience directly impacts adoption, operational efficiency, support demand and resident outcomes. Ensure products are designed around the real workflows of housing teams, residents and partners. Commercial and Go to Market Impact: Connect product decisions to commercial outcomes, including retention, expansion, adoption, differentiation and revenue growth. Support business cases, pricing and packaging discussions, product launches, tender responses and strategic customer conversations. AI, Data and Innovation: Identify opportunities to use AI, automation and data led insight to improve operational efficiency, decision making and customer experience where there is clear customer value. Bring a thoughtful approach to innovation, balancing opportunity with trust, transparency, data protection and sector specific risk. Stakeholder Leadership: Build strong relationships across Product, Engineering, Sales, Marketing, Customer Success, Implementation, Support and senior leadership. Provide clarity on priorities, manage competing demands and represent the product area credibly in both internal and customer facing settings. Essential Experience Deep UK social housing domain experience. This is mandatory. Strong understanding of housing association, local authority or registered provider operations. Experience with housing management systems, tenant/resident portals, repairs platforms, asset systems, compliance systems or other social housing software. Knowledge of core housing workflows such as tenancy management, repairs, voids, allocations, rent, arrears, resident communication, complaints, assets or compliance. Understanding of the operational and regulatory pressures facing UK social landlords. Ability to engage credibly with housing professionals, senior customer stakeholders and internal commercial teams. Product Management Experience Formal product management experience is valuable, but this role is deliberately open to candidates with deep housing expertise who can demonstrate strong product potential. The key requirement is that you understand social housing deeply and can apply that knowledge to build better software. Desirable Experience Experience with platforms such as Aareon, NEC Housing, Civica Cx, MRI, Orchard/Capita, Northgate or other housing management systems. Experience building or managing AI enabled products, automation tools or data led decision support in social housing, local government, public sector or other socially important sectors. Familiarity with using AI in the product management process, including discovery synthesis, workflow analysis, prototyping, product analytics, customer insight or backlog refinement. Understanding of how AI can support operational efficiency while managing risks around trust, transparency, data protection, bias, auditability and customer vulnerability. Experience improving CX and UX in complex operational software environments. Experience with SaaS, cloud native platforms, APIs, integrations, data migration or interoperability. Experience working with Agile delivery teams and tools such as Jira, Azure DevOps, Figma or product analytics platforms. Why Join Us This is an opportunity to shape software used by organisations responsible for delivering essential housing services. You will work on products that sit at the heart of social housing operations: helping providers manage homes, support residents, improve service delivery, strengthen compliance and operate more efficiently. The sector is changing quickly. Customer expectations are rising, regulation is intensifying, and many providers are rethinking their technology landscape. The right person will have a genuine opportunity to influence product direction, customer outcomes and Aareon's position in the UK social housing market.
This is a full-time permanent role, based in the UK, with flexible hours around core office availability Monday to Friday. The person in this role reports to Talogy's Chief Technology Officer (CTO). The role can be performed remotely, with occasional travel for meetings, events and workshops. CoreSkills andResponsibilities The daily impact of this role ischaracterized by(though not limited to)the following coreskills andtasks: Provide technical thought leadership and guidance to multiple development teams. Take accountability for defining the technical vision of products. Understand product design and work closely with other technical leads and technical teams to set up and stick to best practices for development and deployment. Build a high performing team, attracting top talent, and creating an environment where each team member is put in a position to succeed and the team delivers more as a team than the collective strength of the individuals. Coordinate with the product management teams to develop the roadmaps for how technology products will be used and enhanced for competitive advantage on a global scale. Build an understanding of the Talogy business, key stakeholders, product visions, and roadmaps. Partner with Product Owners and QA Leads to establish a technical product vision that enables and supports product feature roadmap and efficient product development approaches. Create alignment betweenTalogy'sproduct vision, R&Dand software engineering strategies. Understand the industry direction and trends, incorporating these into the Talogy product vision. Actively participate in Agile Team delivery, setting development priorities and product planning. Work with the CPTO to prepare annual budget goals. Communicate effectively with senior leaders to identify and align on strategic priorities and key needs for our experts. Communicate frequently and clearly with cross-functional teams. Define and deliver key success metrics for technology improvements and client onboarding. Accelerate velocity of the team's execution by identifying points of leverage and unblocking top dependencies. Share ideas across development teams - build opportunities to bring developers together and get them talking. Oversee performance management of team members, identify improvement and growth plans, and work to help provide proper training when necessary. Provide coaching and consistent performance review and feedback. Recommend assignment of development resources across teams. BackgroundRequirements and Preferred Experience The following qualifications and experiences are considered foundational requirements for this role: Substantial experience in a senior position leading a software engineering department, preferably in an enterprise scale cloud environment. Breadth of experience in growing companies of comparable size, geographical reach and complexity to Talogy, preferably with experience of handling multiple technology platforms. Experience of managing international teams across functional and geographical areas within an organization, both on and off shore, both employed and via a third party where appropriate. Proficiency in delivering end to end quality in product development, data analysis, reports, and effective communication across senior leadership. Demonstrable skill in using metrics to implement comprehensive action plans and goals that drive operational excellence and growth. Experience in continuous integration, delivery, test driven development and pair programming. Hands on experience across the software development lifecycle and modern software development languages. Understanding of technology tools and methodologies for automation testing, project management and client management, e.g. Azure, AWS, AGILE etc.
07/07/2026
Full time
This is a full-time permanent role, based in the UK, with flexible hours around core office availability Monday to Friday. The person in this role reports to Talogy's Chief Technology Officer (CTO). The role can be performed remotely, with occasional travel for meetings, events and workshops. CoreSkills andResponsibilities The daily impact of this role ischaracterized by(though not limited to)the following coreskills andtasks: Provide technical thought leadership and guidance to multiple development teams. Take accountability for defining the technical vision of products. Understand product design and work closely with other technical leads and technical teams to set up and stick to best practices for development and deployment. Build a high performing team, attracting top talent, and creating an environment where each team member is put in a position to succeed and the team delivers more as a team than the collective strength of the individuals. Coordinate with the product management teams to develop the roadmaps for how technology products will be used and enhanced for competitive advantage on a global scale. Build an understanding of the Talogy business, key stakeholders, product visions, and roadmaps. Partner with Product Owners and QA Leads to establish a technical product vision that enables and supports product feature roadmap and efficient product development approaches. Create alignment betweenTalogy'sproduct vision, R&Dand software engineering strategies. Understand the industry direction and trends, incorporating these into the Talogy product vision. Actively participate in Agile Team delivery, setting development priorities and product planning. Work with the CPTO to prepare annual budget goals. Communicate effectively with senior leaders to identify and align on strategic priorities and key needs for our experts. Communicate frequently and clearly with cross-functional teams. Define and deliver key success metrics for technology improvements and client onboarding. Accelerate velocity of the team's execution by identifying points of leverage and unblocking top dependencies. Share ideas across development teams - build opportunities to bring developers together and get them talking. Oversee performance management of team members, identify improvement and growth plans, and work to help provide proper training when necessary. Provide coaching and consistent performance review and feedback. Recommend assignment of development resources across teams. BackgroundRequirements and Preferred Experience The following qualifications and experiences are considered foundational requirements for this role: Substantial experience in a senior position leading a software engineering department, preferably in an enterprise scale cloud environment. Breadth of experience in growing companies of comparable size, geographical reach and complexity to Talogy, preferably with experience of handling multiple technology platforms. Experience of managing international teams across functional and geographical areas within an organization, both on and off shore, both employed and via a third party where appropriate. Proficiency in delivering end to end quality in product development, data analysis, reports, and effective communication across senior leadership. Demonstrable skill in using metrics to implement comprehensive action plans and goals that drive operational excellence and growth. Experience in continuous integration, delivery, test driven development and pair programming. Hands on experience across the software development lifecycle and modern software development languages. Understanding of technology tools and methodologies for automation testing, project management and client management, e.g. Azure, AWS, AGILE etc.
