Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced data analyst to work with Newlon’s Business Intelligence Lead ensuring that all data is accurate, reliable and trusted enabling the delivery of quality reports.
To include:
Business intelligence – gathering data and ensuring data quality to provide residents, colleagues and decision makers with accurate information.
Reporting – creating engaging and informative reports and present findings to decision makers to support the delivery of excellent services, the maintenance of high-quality homes and the ability to make efficient and effective decisions.
Benchmarking – comparing Newlon’s performance with other organisations to demonstrate areas of good practice and identify opportunities for improvement.
Insight – applying your critical thinking and communication skills to interpret data, identify trends and anomalies, and provide high-quality analysis.
You will work in partnership with the IT and service teams and provide ongoing assurance to managers and senior leaders with regards to data quality and improvement.
With proven experience of working in a data driven environment on large datasets, you will have strong analytical and critical thinking skills, along with strong Microsoft Excel skills and a naturally inquisitive approach to problem-solving. You will have proven experience of data entry into IT systems using a variety of computer databases, an eye for detail and a thorough understanding of data analysis and data modelling.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
www.newlon.org.uk/vacancies
Closing date: 23:59 on Tuesday 4 August 2026
Interviews will be held in person at our offices in Hale Village on Monday 17 August 2026
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
20/07/2026
Full time
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced data analyst to work with Newlon’s Business Intelligence Lead ensuring that all data is accurate, reliable and trusted enabling the delivery of quality reports.
To include:
Business intelligence – gathering data and ensuring data quality to provide residents, colleagues and decision makers with accurate information.
Reporting – creating engaging and informative reports and present findings to decision makers to support the delivery of excellent services, the maintenance of high-quality homes and the ability to make efficient and effective decisions.
Benchmarking – comparing Newlon’s performance with other organisations to demonstrate areas of good practice and identify opportunities for improvement.
Insight – applying your critical thinking and communication skills to interpret data, identify trends and anomalies, and provide high-quality analysis.
You will work in partnership with the IT and service teams and provide ongoing assurance to managers and senior leaders with regards to data quality and improvement.
With proven experience of working in a data driven environment on large datasets, you will have strong analytical and critical thinking skills, along with strong Microsoft Excel skills and a naturally inquisitive approach to problem-solving. You will have proven experience of data entry into IT systems using a variety of computer databases, an eye for detail and a thorough understanding of data analysis and data modelling.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
www.newlon.org.uk/vacancies
Closing date: 23:59 on Tuesday 4 August 2026
Interviews will be held in person at our offices in Hale Village on Monday 17 August 2026
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
16/07/2026
Full time
Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
CBSbutler Holdings Limited trading as CBSbutler
Southampton, Hampshire
Project Manager - Defence Permanent 65K - 80K + Bonus + Benefits Hybrid Working - Southampton - 2 days per week SC / DV Clearance or eligibility is required An exciting opportunity has arisen for a Project Manager to join a highly respected technology organisation delivering complex solutions across secure government and defence environments. Working alongside multidisciplinary teams of engineers, scientists, analysts, and technical specialists, you will play a key role in delivering innovative projects that support critical national capabilities. Key Responsibilities: Develop and manage project plans, schedules, budgets, and resource allocations Lead project delivery activities throughout the full lifecycle, ensuring successful outcomes against cost, quality and timescale objectives Build strong relationships with customers, suppliers, and internal stakeholders Identify, manage, and mitigate project risks and issues Track project performance and provide accurate reporting and forecasting Support project mobilisation, governance, documentation, and continuous improvement initiatives Facilitate project meetings and coordinate cross-functional delivery teams Skills and Experience: Proven Project Management experience within engineering, technology, defence, aerospace, security, or highly regulated environments Experience delivering product development, technology, research, or consultancy-based projects Strong stakeholder management and communication skills APM PMQ, PRINCE2, PMI, or equivalent Project Management qualification Experience working within structured project delivery frameworks Ability to manage multiple priorities in a fast-paced technical environment Desirable Experience: Defence, National Security, Aerospace, or Government programmes Product development and engineering delivery Risk, financial, and resource management Agile and traditional project delivery methodologies Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
22/07/2026
Full time
Project Manager - Defence Permanent 65K - 80K + Bonus + Benefits Hybrid Working - Southampton - 2 days per week SC / DV Clearance or eligibility is required An exciting opportunity has arisen for a Project Manager to join a highly respected technology organisation delivering complex solutions across secure government and defence environments. Working alongside multidisciplinary teams of engineers, scientists, analysts, and technical specialists, you will play a key role in delivering innovative projects that support critical national capabilities. Key Responsibilities: Develop and manage project plans, schedules, budgets, and resource allocations Lead project delivery activities throughout the full lifecycle, ensuring successful outcomes against cost, quality and timescale objectives Build strong relationships with customers, suppliers, and internal stakeholders Identify, manage, and mitigate project risks and issues Track project performance and provide accurate reporting and forecasting Support project mobilisation, governance, documentation, and continuous improvement initiatives Facilitate project meetings and coordinate cross-functional delivery teams Skills and Experience: Proven Project Management experience within engineering, technology, defence, aerospace, security, or highly regulated environments Experience delivering product development, technology, research, or consultancy-based projects Strong stakeholder management and communication skills APM PMQ, PRINCE2, PMI, or equivalent Project Management qualification Experience working within structured project delivery frameworks Ability to manage multiple priorities in a fast-paced technical environment Desirable Experience: Defence, National Security, Aerospace, or Government programmes Product development and engineering delivery Risk, financial, and resource management Agile and traditional project delivery methodologies Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
Project Manager Full Time; Hybrid (time split between Woking, Surrey office and home) £35,000 £40,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple: to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Excellent Office Environment (with pool and table tennis!) Open and fun culture with awesome company social events Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Rail discount cards Workplace Pension Scheme Paid Sick Leave Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Free Breakfast, fruit and snacks Purpose of the Role The Project Manager is responsible for the successful day-to-day management and delivery of customer projects across the full project lifecycle ensuring work is delivered on time, within budget, and to a high standard of quality and customer satisfaction. You will coordinate cross-functional teams, manage stakeholder expectations, identify and mitigate risks, and maintain clear communication end to end. The Project Manager will play a key role in building strong customer relationships, driving delivery confidence, and ensuring projects are effectively planned, governed, and executed. There will be an expectation to embrace modern delivery practices and leverage AI-enabled tools and automation to improve overall project efficiencies including communication, reporting and planning. Job Specification: Lead the successful delivery of customer projects through all stages of the project lifecycle, from initiation through to closure, ensuring alignment with time, budget, scope and quality standards. Define and manage project scope, requirements, assumptions, and dependencies, budgets and resource allocation, creating robust project plans and work breakdown structures. Coordinate and support cross-functional delivery teams, ensuring clear ownership, accountability, and collaboration while driving prioritisation, decision-making, and issue resolution to maintain delivery momentum. Proactively monitor project progress and performance, identifying issues, blockers, and risks, and drive mitigation strategies to maintain project momentum. Manage project budgets, effort estimates, forecasting, and commercial considerations to ensure financial parameters are met. Plan for and oversee quality assurance activities to ensure deliverables meet organisational standards and customer expectations. Conduct project closure activities, including handovers, lessons learned sessions, project reviews, and continuous improvement actions. Contribute positively to the wider business through collaboration, knowledge sharing, and continuous professional development. Leverage AI-enabled tools and automation where appropriate to improve project planning, reporting, communication, risk management, and overall operational efficiency. Use agentic workflows to automate task tracking, deadline alerts and progress updates within the task management system. Use AI to support budget tracking, variance analysis, revenue reporting, and the creation of project updates and communications, improving efficiency and reporting accuracy. Ensure responsible use of AI Tools and compliance with organisational governance and regulatory requirements. Minimum Required Experience (including personal qualities): Proven experience, ideally delivering client-facing digital, technology, or transformation projects using Agile, Waterfall, or hybrid methodologies. Strong change management capability, with experience managing scope, requirements, and evolving priorities effectively. Ability to lead, motivate, and coordinate cross-functional teams to successful delivery. Exceptional communication skills, with the ability to adapt style for technical teams, senior stakeholders, and external clients. Highly organised with strong planning and prioritisation skills, able to manage multiple workstreams simultaneously. Proficient in utilising AI productivity tools and project management software to drive delivery efficiency. Nice To Haves: Working knowledge of project management principles including planning, scheduling, RAID management and stakeholder management. Formal Project Management certification such as PRINCE2, AgilePM, or PMP. Scrum certification (e.g. Scrum Master) or equivalent Agile delivery training.
22/07/2026
Full time
Project Manager Full Time; Hybrid (time split between Woking, Surrey office and home) £35,000 £40,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple: to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Excellent Office Environment (with pool and table tennis!) Open and fun culture with awesome company social events Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Rail discount cards Workplace Pension Scheme Paid Sick Leave Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Free Breakfast, fruit and snacks Purpose of the Role The Project Manager is responsible for the successful day-to-day management and delivery of customer projects across the full project lifecycle ensuring work is delivered on time, within budget, and to a high standard of quality and customer satisfaction. You will coordinate cross-functional teams, manage stakeholder expectations, identify and mitigate risks, and maintain clear communication end to end. The Project Manager will play a key role in building strong customer relationships, driving delivery confidence, and ensuring projects are effectively planned, governed, and executed. There will be an expectation to embrace modern delivery practices and leverage AI-enabled tools and automation to improve overall project efficiencies including communication, reporting and planning. Job Specification: Lead the successful delivery of customer projects through all stages of the project lifecycle, from initiation through to closure, ensuring alignment with time, budget, scope and quality standards. Define and manage project scope, requirements, assumptions, and dependencies, budgets and resource allocation, creating robust project plans and work breakdown structures. Coordinate and support cross-functional delivery teams, ensuring clear ownership, accountability, and collaboration while driving prioritisation, decision-making, and issue resolution to maintain delivery momentum. Proactively monitor project progress and performance, identifying issues, blockers, and risks, and drive mitigation strategies to maintain project momentum. Manage project budgets, effort estimates, forecasting, and commercial considerations to ensure financial parameters are met. Plan for and oversee quality assurance activities to ensure deliverables meet organisational standards and customer expectations. Conduct project closure activities, including handovers, lessons learned sessions, project reviews, and continuous improvement actions. Contribute positively to the wider business through collaboration, knowledge sharing, and continuous professional development. Leverage AI-enabled tools and automation where appropriate to improve project planning, reporting, communication, risk management, and overall operational efficiency. Use agentic workflows to automate task tracking, deadline alerts and progress updates within the task management system. Use AI to support budget tracking, variance analysis, revenue reporting, and the creation of project updates and communications, improving efficiency and reporting accuracy. Ensure responsible use of AI Tools and compliance with organisational governance and regulatory requirements. Minimum Required Experience (including personal qualities): Proven experience, ideally delivering client-facing digital, technology, or transformation projects using Agile, Waterfall, or hybrid methodologies. Strong change management capability, with experience managing scope, requirements, and evolving priorities effectively. Ability to lead, motivate, and coordinate cross-functional teams to successful delivery. Exceptional communication skills, with the ability to adapt style for technical teams, senior stakeholders, and external clients. Highly organised with strong planning and prioritisation skills, able to manage multiple workstreams simultaneously. Proficient in utilising AI productivity tools and project management software to drive delivery efficiency. Nice To Haves: Working knowledge of project management principles including planning, scheduling, RAID management and stakeholder management. Formal Project Management certification such as PRINCE2, AgilePM, or PMP. Scrum certification (e.g. Scrum Master) or equivalent Agile delivery training.
Information Security Officer 6-Month contract - Inside IR35 - up to 580 per day London based - hybrid working - 2 days a week on site Role Summary We are seeking an Information Security Officer (ISO) to lead and enhance our information security posture across governance, risk, compliance, and security-by-design. The ISO will partner with business, IT, Legal, and Security teams to ensure robust controls, audit readiness, and secure delivery-including supporting M&A activity through cyber due diligence and post-deal security integration planning. Key Responsibilities Security Governance & Risk Management Develop and maintain information security policies, standards, and procedures aligned to business objectives. Run security risk assessments, maintain risk registers, and drive risk treatment/remediation plans. Compliance, Audit & Assurance Support compliance programs (e.g., ISO 27001, SOC 2, GDPR and other applicable regulations). Coordinate internal/external audits, track findings, and ensure timely remediation and evidence management. M&A Cyber Due Diligence (Pre- and Post-Deal) Lead or support cybersecurity due diligence for mergers, acquisitions, and divestitures/carve-outs. Identify deal-impacting risks, quantify remediation effort (cost/timeline ranges), and advise on onboarding security priorities. Security Operations Oversight Oversee security monitoring and key metrics (e.g., vulnerability SLAs, control coverage, incident trends). Ensure incident response readiness through playbooks, tabletop exercises, and post-incident reviews. Third-Party & Supplier Security Perform vendor risk assessments, review security clauses, and ensure suppliers meet security and privacy requirements. Security Awareness & Stakeholder Management Deliver security awareness initiatives and provide advisory support to projects and teams. Communicate risks and recommendations clearly to leadership and non-technical stakeholders. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
22/07/2026
Contractor
Information Security Officer 6-Month contract - Inside IR35 - up to 580 per day London based - hybrid working - 2 days a week on site Role Summary We are seeking an Information Security Officer (ISO) to lead and enhance our information security posture across governance, risk, compliance, and security-by-design. The ISO will partner with business, IT, Legal, and Security teams to ensure robust controls, audit readiness, and secure delivery-including supporting M&A activity through cyber due diligence and post-deal security integration planning. Key Responsibilities Security Governance & Risk Management Develop and maintain information security policies, standards, and procedures aligned to business objectives. Run security risk assessments, maintain risk registers, and drive risk treatment/remediation plans. Compliance, Audit & Assurance Support compliance programs (e.g., ISO 27001, SOC 2, GDPR and other applicable regulations). Coordinate internal/external audits, track findings, and ensure timely remediation and evidence management. M&A Cyber Due Diligence (Pre- and Post-Deal) Lead or support cybersecurity due diligence for mergers, acquisitions, and divestitures/carve-outs. Identify deal-impacting risks, quantify remediation effort (cost/timeline ranges), and advise on onboarding security priorities. Security Operations Oversight Oversee security monitoring and key metrics (e.g., vulnerability SLAs, control coverage, incident trends). Ensure incident response readiness through playbooks, tabletop exercises, and post-incident reviews. Third-Party & Supplier Security Perform vendor risk assessments, review security clauses, and ensure suppliers meet security and privacy requirements. Security Awareness & Stakeholder Management Deliver security awareness initiatives and provide advisory support to projects and teams. Communicate risks and recommendations clearly to leadership and non-technical stakeholders. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
About this Position: We are seeking an experienced IT Project Manager to support a major manufacturing transformation programme focused on delivering new production capabilities and associated IT infrastructure. This is a key role within a large-scale, multi-workstream environment, responsible for ensuring critical projects are delivered to agreed time, cost and quality objectives. The successful candidate will have a strong background in IT infrastructure, networking and communications projects, ideally within manufacturing, industrial or factory-based environments. You will work closely with technical teams, business stakeholders and third-party suppliers to drive delivery, manage dependencies and maintain effective governance throughout the project lifecycle. Key Responsibilities: Develop and maintain detailed project plans, ensuring delivery against key milestones and critical paths. Coordinate activities across multiple stakeholders, teams and third-party suppliers. Drive project progress, proactively managing dependencies, risks, issues and actions. Ensure robust governance and project controls are in place, including reporting, documentation and stakeholder communications. Produce regular project updates and highlight reports for programme leadership. Lead change control activities, including impact assessments and change request management. Manage project resources effectively to support successful delivery. Ensure project deliverables meet agreed quality standards and business objectives. Escalate delivery risks and issues where necessary to maintain programme objectives. Support technical discussions relating to infrastructure, networking and industrial systems. Facilitate lessons learned activities and continuous improvement initiatives. Experience Required: Proven experience as a Project Manager within complex, multi-workstream programmes. Extensive experience delivering IT infrastructure, networking and communications projects. Strong background within manufacturing, industrial, engineering or factory-based environments. Experience managing project governance, reporting, controls and delivery frameworks. Strong understanding of project lifecycle management, risk management and quality assurance. Experience managing project dependencies, stakeholder expectations and third-party suppliers. Excellent communication, leadership and stakeholder management skills. Experience working within Prince2, Waterfall or hybrid delivery environments. Ability to operate effectively within fast-paced, high-pressure project environments.
22/07/2026
Contractor
About this Position: We are seeking an experienced IT Project Manager to support a major manufacturing transformation programme focused on delivering new production capabilities and associated IT infrastructure. This is a key role within a large-scale, multi-workstream environment, responsible for ensuring critical projects are delivered to agreed time, cost and quality objectives. The successful candidate will have a strong background in IT infrastructure, networking and communications projects, ideally within manufacturing, industrial or factory-based environments. You will work closely with technical teams, business stakeholders and third-party suppliers to drive delivery, manage dependencies and maintain effective governance throughout the project lifecycle. Key Responsibilities: Develop and maintain detailed project plans, ensuring delivery against key milestones and critical paths. Coordinate activities across multiple stakeholders, teams and third-party suppliers. Drive project progress, proactively managing dependencies, risks, issues and actions. Ensure robust governance and project controls are in place, including reporting, documentation and stakeholder communications. Produce regular project updates and highlight reports for programme leadership. Lead change control activities, including impact assessments and change request management. Manage project resources effectively to support successful delivery. Ensure project deliverables meet agreed quality standards and business objectives. Escalate delivery risks and issues where necessary to maintain programme objectives. Support technical discussions relating to infrastructure, networking and industrial systems. Facilitate lessons learned activities and continuous improvement initiatives. Experience Required: Proven experience as a Project Manager within complex, multi-workstream programmes. Extensive experience delivering IT infrastructure, networking and communications projects. Strong background within manufacturing, industrial, engineering or factory-based environments. Experience managing project governance, reporting, controls and delivery frameworks. Strong understanding of project lifecycle management, risk management and quality assurance. Experience managing project dependencies, stakeholder expectations and third-party suppliers. Excellent communication, leadership and stakeholder management skills. Experience working within Prince2, Waterfall or hybrid delivery environments. Ability to operate effectively within fast-paced, high-pressure project environments.
Technical Architect (Associate Manager) Location: Newcastle Hybrid Working: Minimum 3 days per week within our Newcastle, Cobalt business park office. Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Note - this is due to client requirements. As an Architect within Accenture, you will: Review and apply the technical architecture requirements for solutions Input into final decisions regarding hardware, network products, system software and security. Work within a hybrid customer facing/internal role. Work hands on with the appropriate technology stacks applicable to your projects Qualification The following skills and experience for this role: Mandatory Skills: The ability to define and differentiate between non-functional and functional requirements Familiar at depth with key design patterns and principles Identify requirements and translate into actionable design documentation Able to communicate appropriately with both technical and non-technical stakeholder audiences At least one of the following: Experience with working in a DevOps oriented environment Experience of the Software Development within an enterprise environment Experience of testing both functional and non-functional aspects of systems Experience of leading a small team or providing technical leadership as an SME to a wider group Experience of presenting solutions to various governance review boards incl. C-suite level. Set yourself apart: Continually identify new technologies and approaches to form opinions on applicability to projects Experienced in conducting solution reviews measured against key design and delivery metrics Experienced in mentoring and developing junior staff in terms of their skills related to Architecture What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required for this role, as there may be occasions where time onsite with clients and partners is needed to deliver the first class services we're known for. Hybrid working applies, with a minimum of three days onsite per week at our Newcastle Cobalt office.
22/07/2026
Full time
Technical Architect (Associate Manager) Location: Newcastle Hybrid Working: Minimum 3 days per week within our Newcastle, Cobalt business park office. Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Note - this is due to client requirements. As an Architect within Accenture, you will: Review and apply the technical architecture requirements for solutions Input into final decisions regarding hardware, network products, system software and security. Work within a hybrid customer facing/internal role. Work hands on with the appropriate technology stacks applicable to your projects Qualification The following skills and experience for this role: Mandatory Skills: The ability to define and differentiate between non-functional and functional requirements Familiar at depth with key design patterns and principles Identify requirements and translate into actionable design documentation Able to communicate appropriately with both technical and non-technical stakeholder audiences At least one of the following: Experience with working in a DevOps oriented environment Experience of the Software Development within an enterprise environment Experience of testing both functional and non-functional aspects of systems Experience of leading a small team or providing technical leadership as an SME to a wider group Experience of presenting solutions to various governance review boards incl. C-suite level. Set yourself apart: Continually identify new technologies and approaches to form opinions on applicability to projects Experienced in conducting solution reviews measured against key design and delivery metrics Experienced in mentoring and developing junior staff in terms of their skills related to Architecture What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required for this role, as there may be occasions where time onsite with clients and partners is needed to deliver the first class services we're known for. Hybrid working applies, with a minimum of three days onsite per week at our Newcastle Cobalt office.
Commercial Real Estate (CRE) Business Development Manager - Development Finance Location: London (Office Based) Salary: Up to 100,000 per annum An exciting opportunity has arisen for an experienced Development Finance professional to join a growing specialist lending team as a CRE Business Development Manager - Development Finance . This role focuses on originating and managing development finance opportunities while building strong relationships across the broker and professional introducer market. Key Responsibilities Originate Development Finance lending opportunities up to 10 million. Generate new business through brokers, developers, accountants, solicitors, and other introducer networks. Undertake initial assessment and review of development finance proposals. Support transactions through underwriting, credit approval, and completion stages. Present lending opportunities to internal approval committees. Conduct site visits and assess development projects and associated risks. Maintain a strong pipeline of opportunities and ensure lending targets are achieved. Monitor market activity and identify opportunities within the development finance sector. Ensure lending decisions comply with regulatory requirements and internal risk standards. Liaise with valuers, solicitors, surveyors, and internal teams throughout the lending process. Support wider business development and product initiatives within the lending function. Requirements Previous experience within Development Finance, Property Finance, Commercial Real Estate Lending, Credit, or Underwriting. Strong understanding of development finance transactions and the UK lending environment. Existing network of brokers, developers, and professional introducers. Ability to analyse lending proposals and assess associated risks. Excellent stakeholder management and relationship-building skills. Commercially minded with strong business development capabilities. What's on Offer? Competitive salary package. Opportunity to join a growing and ambitious lending business. High-profile client and introducer exposure. Genuine opportunity to influence business growth and lending strategy. Collaborative and professional working environment in Central London.
22/07/2026
Full time
Commercial Real Estate (CRE) Business Development Manager - Development Finance Location: London (Office Based) Salary: Up to 100,000 per annum An exciting opportunity has arisen for an experienced Development Finance professional to join a growing specialist lending team as a CRE Business Development Manager - Development Finance . This role focuses on originating and managing development finance opportunities while building strong relationships across the broker and professional introducer market. Key Responsibilities Originate Development Finance lending opportunities up to 10 million. Generate new business through brokers, developers, accountants, solicitors, and other introducer networks. Undertake initial assessment and review of development finance proposals. Support transactions through underwriting, credit approval, and completion stages. Present lending opportunities to internal approval committees. Conduct site visits and assess development projects and associated risks. Maintain a strong pipeline of opportunities and ensure lending targets are achieved. Monitor market activity and identify opportunities within the development finance sector. Ensure lending decisions comply with regulatory requirements and internal risk standards. Liaise with valuers, solicitors, surveyors, and internal teams throughout the lending process. Support wider business development and product initiatives within the lending function. Requirements Previous experience within Development Finance, Property Finance, Commercial Real Estate Lending, Credit, or Underwriting. Strong understanding of development finance transactions and the UK lending environment. Existing network of brokers, developers, and professional introducers. Ability to analyse lending proposals and assess associated risks. Excellent stakeholder management and relationship-building skills. Commercially minded with strong business development capabilities. What's on Offer? Competitive salary package. Opportunity to join a growing and ambitious lending business. High-profile client and introducer exposure. Genuine opportunity to influence business growth and lending strategy. Collaborative and professional working environment in Central London.
This role is an exciting opportunity to join us and work within our Enterprise Procurement team. As a Procurement Manager, you will support the strategic sourcing and commercial management of Technology Infrastructure spend categories across Sky, Comcast and NBCUniversal. The role will involve interaction with stakeholders across Technology, Finance and Legal, working across multiple geographies including the UK, Italy and the US. We bring the best from the global market into Sky - we buy technology, marketing, corporate, operational services and editorial production solutions. We are an international team working with our stakeholders our partners to curate the most effective and efficient customer-led operating model. High ethical standards are embeded in our team, and we engage our supply chains in creating a sustainable future. What you'll do Lead strategic sourcing, supplier management and category activities across Infrastructure Hardware (Servers & Storage), End User Computing, Security Hardware/ Software & Hardware Support Services. Develop and execute Procurement category strategies that support business and technology objectives. Lead commercial negotiations, sourcing events, contract renewals and supplier selection exercises. Build and maintain strong stakeholder relationships, ensuring Procurement is aligned to technology roadmaps and business priorities. Analyse spend, contracts and market data to identify commercial opportunities, cost optimisation initiatives and risk mitigation actions. Prepare commercial recommendations, business cases, presentations and negotiation strategies for senior stakeholders. Deliver meaningful contribution towards the team and department savings targets. Work collaboratively with the wider Infrastructure Procurement team globally, including peers responsible for Cloud, AI and Data Centre categories. Manage strategic relationships with Sky's Value-Added Reseller (VAR) partners, acting as the primary Procurement lead for reseller governance and performance management. Evaluate, update and provide recommendations on the long-term VAR Strategy for Sky UK & Italy Establish, track and report supplier KPIs, ensuring suppliers deliver against agreed service, operational and commercial objectives. Schedule and lead Quarterly Business Reviews (QBRs), driving accountability, innovation and continuous improvement from key suppliers. Make recommendations on the most effective purchasing routes for various Technology commodities, balancing cost, supply risk, speed and business requirements. Lead the renegotiation of reseller agreements, Master Services Agreements (MSAs). Track, monitor and optimise supplier rebates, incentives and funding programmes to maximise value for Sky. Communicate the progress & benefits of the Value-Added Reseller relationships to the Procurement leadership team. What you'll bring Essential criteria: Proven procurement experience across IT Hardware, Infrastructure or Technology categories. Proven Procurement experience specifically including the development of category plans and the data analysis to feed into these plans. Procurement processes, knowledge and experience of running sourcing activities including RFPs and large-scale renewals. Good understanding of Sky, our platforms and products, and the wider competitive context within which the Sky business operates. Experience of working in a manager or analyst role and within a procurement team. Experience in a global / pan-European function, managing varying demands and needs within a single project. Being a great teammate. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications
22/07/2026
Full time
This role is an exciting opportunity to join us and work within our Enterprise Procurement team. As a Procurement Manager, you will support the strategic sourcing and commercial management of Technology Infrastructure spend categories across Sky, Comcast and NBCUniversal. The role will involve interaction with stakeholders across Technology, Finance and Legal, working across multiple geographies including the UK, Italy and the US. We bring the best from the global market into Sky - we buy technology, marketing, corporate, operational services and editorial production solutions. We are an international team working with our stakeholders our partners to curate the most effective and efficient customer-led operating model. High ethical standards are embeded in our team, and we engage our supply chains in creating a sustainable future. What you'll do Lead strategic sourcing, supplier management and category activities across Infrastructure Hardware (Servers & Storage), End User Computing, Security Hardware/ Software & Hardware Support Services. Develop and execute Procurement category strategies that support business and technology objectives. Lead commercial negotiations, sourcing events, contract renewals and supplier selection exercises. Build and maintain strong stakeholder relationships, ensuring Procurement is aligned to technology roadmaps and business priorities. Analyse spend, contracts and market data to identify commercial opportunities, cost optimisation initiatives and risk mitigation actions. Prepare commercial recommendations, business cases, presentations and negotiation strategies for senior stakeholders. Deliver meaningful contribution towards the team and department savings targets. Work collaboratively with the wider Infrastructure Procurement team globally, including peers responsible for Cloud, AI and Data Centre categories. Manage strategic relationships with Sky's Value-Added Reseller (VAR) partners, acting as the primary Procurement lead for reseller governance and performance management. Evaluate, update and provide recommendations on the long-term VAR Strategy for Sky UK & Italy Establish, track and report supplier KPIs, ensuring suppliers deliver against agreed service, operational and commercial objectives. Schedule and lead Quarterly Business Reviews (QBRs), driving accountability, innovation and continuous improvement from key suppliers. Make recommendations on the most effective purchasing routes for various Technology commodities, balancing cost, supply risk, speed and business requirements. Lead the renegotiation of reseller agreements, Master Services Agreements (MSAs). Track, monitor and optimise supplier rebates, incentives and funding programmes to maximise value for Sky. Communicate the progress & benefits of the Value-Added Reseller relationships to the Procurement leadership team. What you'll bring Essential criteria: Proven procurement experience across IT Hardware, Infrastructure or Technology categories. Proven Procurement experience specifically including the development of category plans and the data analysis to feed into these plans. Procurement processes, knowledge and experience of running sourcing activities including RFPs and large-scale renewals. Good understanding of Sky, our platforms and products, and the wider competitive context within which the Sky business operates. Experience of working in a manager or analyst role and within a procurement team. Experience in a global / pan-European function, managing varying demands and needs within a single project. Being a great teammate. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications
Business Development Manager Brindley Place, Birmingham 70,000 - 90,000 basic (dependent on experience) + Healthcare + Commission + Bonus + Package Industrial, Retail, Commercial, Logistics Sectors Job description A wide range of responsibilities for you - Active acquisition of new clients and support of regular clients - Application of products, systems and processes in the sales phase - Manage of the interdisciplinary team during the conception / calculation / contract and negotiation phase - Advising the client and developing the concept in cooperation with the design architects and specialist engineers - Responsible for cost and price estimates - Preparation of tender documents and presentation of the offer to the client - Independently conducting technical, commercial and legal contract negotiations and concluding the contract with the client in coordination with the branch management - Project handover to the planning and execution team - Market analyses (e.g. potential customers, projects and competition) as well as support in the development of business, product and country strategy Your individual profile - Successfully completed studies in the field of building construction management, sales engineering, estimating, quantity surveying, Design management or other relevant areas - Well-founded experience in costing and selling of project management of turnkey properties desirable - Good industry knowledge, preferably in the area of commercial investors - Strong communication skills, high customer orientation and persuasiveness - Ability to work in a team and enjoy acting independently and entrepreneurially
22/07/2026
Full time
Business Development Manager Brindley Place, Birmingham 70,000 - 90,000 basic (dependent on experience) + Healthcare + Commission + Bonus + Package Industrial, Retail, Commercial, Logistics Sectors Job description A wide range of responsibilities for you - Active acquisition of new clients and support of regular clients - Application of products, systems and processes in the sales phase - Manage of the interdisciplinary team during the conception / calculation / contract and negotiation phase - Advising the client and developing the concept in cooperation with the design architects and specialist engineers - Responsible for cost and price estimates - Preparation of tender documents and presentation of the offer to the client - Independently conducting technical, commercial and legal contract negotiations and concluding the contract with the client in coordination with the branch management - Project handover to the planning and execution team - Market analyses (e.g. potential customers, projects and competition) as well as support in the development of business, product and country strategy Your individual profile - Successfully completed studies in the field of building construction management, sales engineering, estimating, quantity surveying, Design management or other relevant areas - Well-founded experience in costing and selling of project management of turnkey properties desirable - Good industry knowledge, preferably in the area of commercial investors - Strong communication skills, high customer orientation and persuasiveness - Ability to work in a team and enjoy acting independently and entrepreneurially
Would you like to continue your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Communications team The story of Softcat is one driven by an unprecedented 'people-first' culture that celebrates talent, champions potential and delivers customer-centric technology solutions that support business ambitions. As such, employee engagement, high knowledge share, productivity and creative collaboration sit at the heart of what will drive future growth and both employee and customer satisfaction. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Lead our Communications team This is a senior role responsible for leading the strategy, planning, and delivery of internal and external communications. This role plays a critical part in shaping company-wide messaging, protecting and evolving brand voice, and ensuring communications activity drives measurable impact. As a Communications Manager, you will be a senior member of Softcat's Marketing department, with responsibility across all areas of communications. You will work closely with senior stakeholders across the business, providing expert guidance and owning the end-to-end delivery of high-impact communications initiatives. As Communications Manager, you'll be responsible for: Deliver and drive the communications strategy, ensuring alignment with wider business and marketing objectives. Lead the planning and execution of integrated internal and external communications campaigns, from concept through to delivery and evaluation. Act as a trusted advisor to senior stakeholders, providing guidance on messaging, tone of voice, positioning, and communications approach. Oversee the creation of high-quality content across all channels, ensuring consistency, clarity, and alignment with brand and business priorities. Monitor, analyse, and report on communications performance, using data and insights to optimise strategy and demonstrate impact. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Act as leadership within the Communications team, supporting best practices and contributing to overall team performance with line management responsibility. Stay up to date with industry trends and best practices, using insights to inform communications strategy and recommend improvements. We'd love you to have Exceptional written and verbal communication skills, with the ability to tailor messaging and influence and engage senior stakeholders. Significant experience in communications, PR, or marketing roles, with a proven track record of delivering strategic communications initiatives in a fast-paced environment. Strong expertise in content strategy, messaging development, and multi-channel communications delivery. Proficiency in Microsoft Office applications, including Teams, Word, PowerPoint, and Excel. Deep understanding of digital communication tools, social media platforms, and performance measurement. Strong analytical skills, with the ability to interpret data and translate insights into actionable improvements. Excellent organisational and project management skills, with the ability to manage multiple complex priorities . Experience in leading high-performing teams. A bility to work autonomously, take ownership, and operate with a high degree of accountability We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
22/07/2026
Full time
Would you like to continue your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Communications team The story of Softcat is one driven by an unprecedented 'people-first' culture that celebrates talent, champions potential and delivers customer-centric technology solutions that support business ambitions. As such, employee engagement, high knowledge share, productivity and creative collaboration sit at the heart of what will drive future growth and both employee and customer satisfaction. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Lead our Communications team This is a senior role responsible for leading the strategy, planning, and delivery of internal and external communications. This role plays a critical part in shaping company-wide messaging, protecting and evolving brand voice, and ensuring communications activity drives measurable impact. As a Communications Manager, you will be a senior member of Softcat's Marketing department, with responsibility across all areas of communications. You will work closely with senior stakeholders across the business, providing expert guidance and owning the end-to-end delivery of high-impact communications initiatives. As Communications Manager, you'll be responsible for: Deliver and drive the communications strategy, ensuring alignment with wider business and marketing objectives. Lead the planning and execution of integrated internal and external communications campaigns, from concept through to delivery and evaluation. Act as a trusted advisor to senior stakeholders, providing guidance on messaging, tone of voice, positioning, and communications approach. Oversee the creation of high-quality content across all channels, ensuring consistency, clarity, and alignment with brand and business priorities. Monitor, analyse, and report on communications performance, using data and insights to optimise strategy and demonstrate impact. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Act as leadership within the Communications team, supporting best practices and contributing to overall team performance with line management responsibility. Stay up to date with industry trends and best practices, using insights to inform communications strategy and recommend improvements. We'd love you to have Exceptional written and verbal communication skills, with the ability to tailor messaging and influence and engage senior stakeholders. Significant experience in communications, PR, or marketing roles, with a proven track record of delivering strategic communications initiatives in a fast-paced environment. Strong expertise in content strategy, messaging development, and multi-channel communications delivery. Proficiency in Microsoft Office applications, including Teams, Word, PowerPoint, and Excel. Deep understanding of digital communication tools, social media platforms, and performance measurement. Strong analytical skills, with the ability to interpret data and translate insights into actionable improvements. Excellent organisational and project management skills, with the ability to manage multiple complex priorities . Experience in leading high-performing teams. A bility to work autonomously, take ownership, and operate with a high degree of accountability We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Would you like to continue your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Communications team The story of Softcat is one driven by an unprecedented 'people-first' culture that celebrates talent, champions potential and delivers customer-centric technology solutions that support business ambitions. As such, employee engagement, high knowledge share, productivity and creative collaboration sit at the heart of what will drive future growth and both employee and customer satisfaction. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Lead our Communications team This is a senior role responsible for leading the strategy, planning, and delivery of internal and external communications. This role plays a critical part in shaping company-wide messaging, protecting and evolving brand voice, and ensuring communications activity drives measurable impact. As a Communications Manager, you will be a senior member of Softcat's Marketing department, with responsibility across all areas of communications. You will work closely with senior stakeholders across the business, providing expert guidance and owning the end-to-end delivery of high-impact communications initiatives. As Communications Manager, you'll be responsible for: Deliver and drive the communications strategy, ensuring alignment with wider business and marketing objectives. Lead the planning and execution of integrated internal and external communications campaigns, from concept through to delivery and evaluation. Act as a trusted advisor to senior stakeholders, providing guidance on messaging, tone of voice, positioning, and communications approach. Oversee the creation of high-quality content across all channels, ensuring consistency, clarity, and alignment with brand and business priorities. Monitor, analyse, and report on communications performance, using data and insights to optimise strategy and demonstrate impact. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Act as leadership within the Communications team, supporting best practices and contributing to overall team performance with line management responsibility. Stay up to date with industry trends and best practices, using insights to inform communications strategy and recommend improvements. We'd love you to have Exceptional written and verbal communication skills, with the ability to tailor messaging and influence and engage senior stakeholders. Significant experience in communications, PR, or marketing roles, with a proven track record of delivering strategic communications initiatives in a fast-paced environment. Strong expertise in content strategy, messaging development, and multi-channel communications delivery. Proficiency in Microsoft Office applications, including Teams, Word, PowerPoint, and Excel. Deep understanding of digital communication tools, social media platforms, and performance measurement. Strong analytical skills, with the ability to interpret data and translate insights into actionable improvements. Excellent organisational and project management skills, with the ability to manage multiple complex priorities . Experience in leading high-performing teams. A bility to work autonomously, take ownership, and operate with a high degree of accountability We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
22/07/2026
Full time
Would you like to continue your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Communications team The story of Softcat is one driven by an unprecedented 'people-first' culture that celebrates talent, champions potential and delivers customer-centric technology solutions that support business ambitions. As such, employee engagement, high knowledge share, productivity and creative collaboration sit at the heart of what will drive future growth and both employee and customer satisfaction. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Lead our Communications team This is a senior role responsible for leading the strategy, planning, and delivery of internal and external communications. This role plays a critical part in shaping company-wide messaging, protecting and evolving brand voice, and ensuring communications activity drives measurable impact. As a Communications Manager, you will be a senior member of Softcat's Marketing department, with responsibility across all areas of communications. You will work closely with senior stakeholders across the business, providing expert guidance and owning the end-to-end delivery of high-impact communications initiatives. As Communications Manager, you'll be responsible for: Deliver and drive the communications strategy, ensuring alignment with wider business and marketing objectives. Lead the planning and execution of integrated internal and external communications campaigns, from concept through to delivery and evaluation. Act as a trusted advisor to senior stakeholders, providing guidance on messaging, tone of voice, positioning, and communications approach. Oversee the creation of high-quality content across all channels, ensuring consistency, clarity, and alignment with brand and business priorities. Monitor, analyse, and report on communications performance, using data and insights to optimise strategy and demonstrate impact. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Act as leadership within the Communications team, supporting best practices and contributing to overall team performance with line management responsibility. Stay up to date with industry trends and best practices, using insights to inform communications strategy and recommend improvements. We'd love you to have Exceptional written and verbal communication skills, with the ability to tailor messaging and influence and engage senior stakeholders. Significant experience in communications, PR, or marketing roles, with a proven track record of delivering strategic communications initiatives in a fast-paced environment. Strong expertise in content strategy, messaging development, and multi-channel communications delivery. Proficiency in Microsoft Office applications, including Teams, Word, PowerPoint, and Excel. Deep understanding of digital communication tools, social media platforms, and performance measurement. Strong analytical skills, with the ability to interpret data and translate insights into actionable improvements. Excellent organisational and project management skills, with the ability to manage multiple complex priorities . Experience in leading high-performing teams. A bility to work autonomously, take ownership, and operate with a high degree of accountability We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
This role is an exciting opportunity to join us and work within our Enterprise Procurement team. As a Procurement Manager, you will support the strategic sourcing and commercial management of Technology Infrastructure spend categories across Sky, Comcast and NBCUniversal. The role will involve interaction with stakeholders across Technology, Finance and Legal, working across multiple geographies including the UK, Italy and the US. We bring the best from the global market into Sky - we buy technology, marketing, corporate, operational services and editorial production solutions. We are an international team working with our stakeholders our partners to curate the most effective and efficient customer-led operating model. High ethical standards are embeded in our team, and we engage our supply chains in creating a sustainable future. What you'll do Lead strategic sourcing, supplier management and category activities across Infrastructure Hardware (Servers & Storage), End User Computing, Security Hardware/ Software & Hardware Support Services. Develop and execute Procurement category strategies that support business and technology objectives. Lead commercial negotiations, sourcing events, contract renewals and supplier selection exercises. Build and maintain strong stakeholder relationships, ensuring Procurement is aligned to technology roadmaps and business priorities. Analyse spend, contracts and market data to identify commercial opportunities, cost optimisation initiatives and risk mitigation actions. Prepare commercial recommendations, business cases, presentations and negotiation strategies for senior stakeholders. Deliver meaningful contribution towards the team and department savings targets. Work collaboratively with the wider Infrastructure Procurement team globally, including peers responsible for Cloud, AI and Data Centre categories. Manage strategic relationships with Sky's Value-Added Reseller (VAR) partners, acting as the primary Procurement lead for reseller governance and performance management. Evaluate, update and provide recommendations on the long-term VAR Strategy for Sky UK & Italy Establish, track and report supplier KPIs, ensuring suppliers deliver against agreed service, operational and commercial objectives. Schedule and lead Quarterly Business Reviews (QBRs), driving accountability, innovation and continuous improvement from key suppliers. Make recommendations on the most effective purchasing routes for various Technology commodities, balancing cost, supply risk, speed and business requirements. Lead the renegotiation of reseller agreements, Master Services Agreements (MSAs). Track, monitor and optimise supplier rebates, incentives and funding programmes to maximise value for Sky. Communicate the progress & benefits of the Value-Added Reseller relationships to the Procurement leadership team. What you'll bring Essential criteria: Proven procurement experience across IT Hardware, Infrastructure or Technology categories. Proven Procurement experience specifically including the development of category plans and the data analysis to feed into these plans. Procurement processes, knowledge and experience of running sourcing activities including RFPs and large-scale renewals. Good understanding of Sky, our platforms and products, and the wider competitive context within which the Sky business operates. Experience of working in a manager or analyst role and within a procurement team. Experience in a global / pan-European function, managing varying demands and needs within a single project. Being a great teammate. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications
22/07/2026
Full time
This role is an exciting opportunity to join us and work within our Enterprise Procurement team. As a Procurement Manager, you will support the strategic sourcing and commercial management of Technology Infrastructure spend categories across Sky, Comcast and NBCUniversal. The role will involve interaction with stakeholders across Technology, Finance and Legal, working across multiple geographies including the UK, Italy and the US. We bring the best from the global market into Sky - we buy technology, marketing, corporate, operational services and editorial production solutions. We are an international team working with our stakeholders our partners to curate the most effective and efficient customer-led operating model. High ethical standards are embeded in our team, and we engage our supply chains in creating a sustainable future. What you'll do Lead strategic sourcing, supplier management and category activities across Infrastructure Hardware (Servers & Storage), End User Computing, Security Hardware/ Software & Hardware Support Services. Develop and execute Procurement category strategies that support business and technology objectives. Lead commercial negotiations, sourcing events, contract renewals and supplier selection exercises. Build and maintain strong stakeholder relationships, ensuring Procurement is aligned to technology roadmaps and business priorities. Analyse spend, contracts and market data to identify commercial opportunities, cost optimisation initiatives and risk mitigation actions. Prepare commercial recommendations, business cases, presentations and negotiation strategies for senior stakeholders. Deliver meaningful contribution towards the team and department savings targets. Work collaboratively with the wider Infrastructure Procurement team globally, including peers responsible for Cloud, AI and Data Centre categories. Manage strategic relationships with Sky's Value-Added Reseller (VAR) partners, acting as the primary Procurement lead for reseller governance and performance management. Evaluate, update and provide recommendations on the long-term VAR Strategy for Sky UK & Italy Establish, track and report supplier KPIs, ensuring suppliers deliver against agreed service, operational and commercial objectives. Schedule and lead Quarterly Business Reviews (QBRs), driving accountability, innovation and continuous improvement from key suppliers. Make recommendations on the most effective purchasing routes for various Technology commodities, balancing cost, supply risk, speed and business requirements. Lead the renegotiation of reseller agreements, Master Services Agreements (MSAs). Track, monitor and optimise supplier rebates, incentives and funding programmes to maximise value for Sky. Communicate the progress & benefits of the Value-Added Reseller relationships to the Procurement leadership team. What you'll bring Essential criteria: Proven procurement experience across IT Hardware, Infrastructure or Technology categories. Proven Procurement experience specifically including the development of category plans and the data analysis to feed into these plans. Procurement processes, knowledge and experience of running sourcing activities including RFPs and large-scale renewals. Good understanding of Sky, our platforms and products, and the wider competitive context within which the Sky business operates. Experience of working in a manager or analyst role and within a procurement team. Experience in a global / pan-European function, managing varying demands and needs within a single project. Being a great teammate. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications
We're looking for a proactive, solution-focused end to end developer to join a multidisciplinary reporting team within the National Data and Analytics (NDA) department. In this role, you will be responsible for designing, developing, and delivering high-quality national reporting solutions across one or more business areas. You'll work alongside fellow developers and data engineers to create reporting products that empower decision-making and drive strategic outcomes. As an NDA developer, you'll report directly to the NDA Executive Manager and play a key role in the full delivery lifecycle-from understanding gathered requirements, data engineering, front-end development, testing, documentation, and release. Successful delivery goes beyond the reporting product itself; it includes technical documentation, user acceptance testing materials, and training resources. This role is perfect for a technically skilled individual who thrives in a collaborative environment, enjoys problem-solving, and is eager to develop their skills while making a national impact. If you're a hardworking individual that's ready to kick-start your career with an award-winning employer, apply to join today! Your New Role Design, develop, and maintain high-quality national reporting solutions across multiple platforms. Translate business requirements into effective technical solutions that meet user needs. Collaborate with the operational business to clarify requirements and align reporting solutions with business objectives. Ensure that technical and business documentation, UAT materials, and training resources accompany all delivered reports in line with Aldi's gold standards. Conduct testing and troubleshooting to ensure data accuracy, integrity, and usability. Support continuous improvement by identifying opportunities to enhance reporting solutions and processes. Participate in knowledge-sharing activities, code reviews, and collaborative problem-solving within the team. Work closely with the NDA Service Team to meet project deadlines and deliverables. About You Proven experience with SQL for data analysis, automation, data engineering and reporting solutions. Experience creating ETLs for optimal performance and scalability. Demonstrated proficiency with data modelling/engineering using Tableau Prep, Alteryx and SSMS. Proficient with front-end technology such as Tableau and/or Power BI. Ability to understand business requirements and translate them into technical deliverables. Excellent attention to detail and a commitment to data accuracy and quality. Strong written and verbal communication skills. Ability to collaborate effectively within a cross-functional team environment. Strong organisation and time management skills, with the ability to manage multiple priorities. Willingness to learn new systems, tools, and processes. Desirable Experience working with SAP. Familiarity with version control tools. Experience with Azure Databricks and/or Azure Data Factory for building and managing data pipelines. What You'll get in Return Starting salary £55,125 rising to £63,500 Monday to Friday, 8am to 4:00pm, with the opportunity of 2 days a week remote working 23 Month Fixed Term Contract 5 weeks' annual leave plus Bank Holidays In office flexi-time Full training provided Pension scheme Private employee medical insurance after 4 years Company sick pay scheme Company maternity, paternity and adoption pay after 1 year Long service rewards Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs. Access to a free,24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16) You'll need to live within 90 minutes of your main working location Please be aware that this role does not fulfil the requirements for visa sponsorshipAldi is an equal opportunities employer. We're committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. If you're looking for a career that gives you more, apply today!
22/07/2026
Contractor
We're looking for a proactive, solution-focused end to end developer to join a multidisciplinary reporting team within the National Data and Analytics (NDA) department. In this role, you will be responsible for designing, developing, and delivering high-quality national reporting solutions across one or more business areas. You'll work alongside fellow developers and data engineers to create reporting products that empower decision-making and drive strategic outcomes. As an NDA developer, you'll report directly to the NDA Executive Manager and play a key role in the full delivery lifecycle-from understanding gathered requirements, data engineering, front-end development, testing, documentation, and release. Successful delivery goes beyond the reporting product itself; it includes technical documentation, user acceptance testing materials, and training resources. This role is perfect for a technically skilled individual who thrives in a collaborative environment, enjoys problem-solving, and is eager to develop their skills while making a national impact. If you're a hardworking individual that's ready to kick-start your career with an award-winning employer, apply to join today! Your New Role Design, develop, and maintain high-quality national reporting solutions across multiple platforms. Translate business requirements into effective technical solutions that meet user needs. Collaborate with the operational business to clarify requirements and align reporting solutions with business objectives. Ensure that technical and business documentation, UAT materials, and training resources accompany all delivered reports in line with Aldi's gold standards. Conduct testing and troubleshooting to ensure data accuracy, integrity, and usability. Support continuous improvement by identifying opportunities to enhance reporting solutions and processes. Participate in knowledge-sharing activities, code reviews, and collaborative problem-solving within the team. Work closely with the NDA Service Team to meet project deadlines and deliverables. About You Proven experience with SQL for data analysis, automation, data engineering and reporting solutions. Experience creating ETLs for optimal performance and scalability. Demonstrated proficiency with data modelling/engineering using Tableau Prep, Alteryx and SSMS. Proficient with front-end technology such as Tableau and/or Power BI. Ability to understand business requirements and translate them into technical deliverables. Excellent attention to detail and a commitment to data accuracy and quality. Strong written and verbal communication skills. Ability to collaborate effectively within a cross-functional team environment. Strong organisation and time management skills, with the ability to manage multiple priorities. Willingness to learn new systems, tools, and processes. Desirable Experience working with SAP. Familiarity with version control tools. Experience with Azure Databricks and/or Azure Data Factory for building and managing data pipelines. What You'll get in Return Starting salary £55,125 rising to £63,500 Monday to Friday, 8am to 4:00pm, with the opportunity of 2 days a week remote working 23 Month Fixed Term Contract 5 weeks' annual leave plus Bank Holidays In office flexi-time Full training provided Pension scheme Private employee medical insurance after 4 years Company sick pay scheme Company maternity, paternity and adoption pay after 1 year Long service rewards Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs. Access to a free,24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16) You'll need to live within 90 minutes of your main working location Please be aware that this role does not fulfil the requirements for visa sponsorshipAldi is an equal opportunities employer. We're committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. If you're looking for a career that gives you more, apply today!
Ready for Your Next Career Move? We're looking for an experienced Senior Business Development Manager - Advanced Manufacturing to join the West Midlands Growth Company (WMGC) at an exciting time of regional growth and opportunity. If you're confident engaging senior stakeholders, passionate about the future of advanced manufacturing, and thrive on identifying and securing high-value investment opportunities, this is your chance to make a real impact. Who are we? The West Midlands Growth Company (WMGC) is the region's economic development delivery organisation. From April 2026, we will lead the delivery of regionally commissioned economic development activity aligned to the West Midlands Growth Plan, working in partnership with the West Midlands Combined Authority and local authorities. We are building a sharper, business-focused organisation that attracts investment, supports high-growth companies and drives measurable economic impact. If you want your work to shape how growth is delivered across one of the UK's most important regions, this is your opportunity! The Role As a Senior Business Development Manager - Advanced Manufacturing, you will play a pivotal role in attracting and securing high-value inward investment into the West Midlands. You'll lead engagement with global and domestic manufacturing businesses, promoting the region as a premier destination for advanced manufacturing growth. Covering a range of sub-sectors, you'll combine sector expertise, commercial acumen, and relationship management skills to generate investment opportunities and strengthen the region's manufacturing ecosystem. Your work will directly contribute to job creation, innovation, and the global competitiveness of the West Midlands. What You'll Be Doing Leading the development and delivery of investment strategies across key Advanced Manufacturing sub-sectors. Translating regional strengths into compelling value propositions to attract job-creating investment from both domestic and international markets. Using market insight, economic trends, and sector intelligence to identify and engage high-value investment opportunities. Driving lead generation and managing a pipeline of inward investment projects, delivering measurable outcomes including job creation and capital investment. Managing relationships with strategic manufacturing businesses in the region to support retention, expansion, and long-term growth. Building strong networks with industry intermediaries, including trade bodies, consultants, and government stakeholders such as the Department for Business & Trade. Collaborating with local authorities, universities, and private sector partners to strengthen the regional manufacturing ecosystem. Supporting wider inward investment activity and contributing sector expertise across WMGC teams. Representing the organisation at a senior level, delivering macro-level pitches and promoting the West Midlands offer globally. Identifying commercial and revenue-generating opportunities for partner organisations. Mentoring colleagues and helping to build Advanced Manufacturing knowledge across the wider team. Using CRM systems effectively to track activity, refine strategies, and maximise impact. What You'll Bring Essential Proven experience in business development, inward investment, or sector growth within the Advanced Manufacturing sector. Strong consultative and commercial engagement skills, with the ability to influence senior stakeholders and decision-makers. Experience developing and delivering business development strategies in a complex, multi-stakeholder environment. Strong understanding of manufacturing trends, technologies, and the economic drivers shaping the sector. Excellent communication, relationship management, and stakeholder engagement skills. Ability to manage multiple projects in a fast-paced, deadline-driven environment. Data-driven mindset with strong analytical and problem-solving capability. A passion for regional economic development and delivering meaningful impact. Desirable Background working within an advanced manufacturing business or within a professional services organisation supporting the sector. Knowledge of the West Midlands manufacturing ecosystem and wider business landscape. Experience working with public sector partners or business support programmes. Evidence of continuous professional development, ideally within manufacturing or technical disciplines. Experience mentoring or coaching others within a team environment. Strong strategic thinking and creativity when addressing investment or growth challenges. Why You'll Love Working Here 26 days holiday Company pension scheme including life assurance Hybrid working with 2 days in the office Cycle to work Simple Health employee membership scheme Equal Opportunities Statement We're an equal opportunities employer and welcome applicants from all backgrounds, experiences, and perspectives. We're committed to creating an inclusive environment where everyone can thrive.
22/07/2026
Full time
Ready for Your Next Career Move? We're looking for an experienced Senior Business Development Manager - Advanced Manufacturing to join the West Midlands Growth Company (WMGC) at an exciting time of regional growth and opportunity. If you're confident engaging senior stakeholders, passionate about the future of advanced manufacturing, and thrive on identifying and securing high-value investment opportunities, this is your chance to make a real impact. Who are we? The West Midlands Growth Company (WMGC) is the region's economic development delivery organisation. From April 2026, we will lead the delivery of regionally commissioned economic development activity aligned to the West Midlands Growth Plan, working in partnership with the West Midlands Combined Authority and local authorities. We are building a sharper, business-focused organisation that attracts investment, supports high-growth companies and drives measurable economic impact. If you want your work to shape how growth is delivered across one of the UK's most important regions, this is your opportunity! The Role As a Senior Business Development Manager - Advanced Manufacturing, you will play a pivotal role in attracting and securing high-value inward investment into the West Midlands. You'll lead engagement with global and domestic manufacturing businesses, promoting the region as a premier destination for advanced manufacturing growth. Covering a range of sub-sectors, you'll combine sector expertise, commercial acumen, and relationship management skills to generate investment opportunities and strengthen the region's manufacturing ecosystem. Your work will directly contribute to job creation, innovation, and the global competitiveness of the West Midlands. What You'll Be Doing Leading the development and delivery of investment strategies across key Advanced Manufacturing sub-sectors. Translating regional strengths into compelling value propositions to attract job-creating investment from both domestic and international markets. Using market insight, economic trends, and sector intelligence to identify and engage high-value investment opportunities. Driving lead generation and managing a pipeline of inward investment projects, delivering measurable outcomes including job creation and capital investment. Managing relationships with strategic manufacturing businesses in the region to support retention, expansion, and long-term growth. Building strong networks with industry intermediaries, including trade bodies, consultants, and government stakeholders such as the Department for Business & Trade. Collaborating with local authorities, universities, and private sector partners to strengthen the regional manufacturing ecosystem. Supporting wider inward investment activity and contributing sector expertise across WMGC teams. Representing the organisation at a senior level, delivering macro-level pitches and promoting the West Midlands offer globally. Identifying commercial and revenue-generating opportunities for partner organisations. Mentoring colleagues and helping to build Advanced Manufacturing knowledge across the wider team. Using CRM systems effectively to track activity, refine strategies, and maximise impact. What You'll Bring Essential Proven experience in business development, inward investment, or sector growth within the Advanced Manufacturing sector. Strong consultative and commercial engagement skills, with the ability to influence senior stakeholders and decision-makers. Experience developing and delivering business development strategies in a complex, multi-stakeholder environment. Strong understanding of manufacturing trends, technologies, and the economic drivers shaping the sector. Excellent communication, relationship management, and stakeholder engagement skills. Ability to manage multiple projects in a fast-paced, deadline-driven environment. Data-driven mindset with strong analytical and problem-solving capability. A passion for regional economic development and delivering meaningful impact. Desirable Background working within an advanced manufacturing business or within a professional services organisation supporting the sector. Knowledge of the West Midlands manufacturing ecosystem and wider business landscape. Experience working with public sector partners or business support programmes. Evidence of continuous professional development, ideally within manufacturing or technical disciplines. Experience mentoring or coaching others within a team environment. Strong strategic thinking and creativity when addressing investment or growth challenges. Why You'll Love Working Here 26 days holiday Company pension scheme including life assurance Hybrid working with 2 days in the office Cycle to work Simple Health employee membership scheme Equal Opportunities Statement We're an equal opportunities employer and welcome applicants from all backgrounds, experiences, and perspectives. We're committed to creating an inclusive environment where everyone can thrive.
ARM (Advanced Resource Managers)
Portsmouth, Hampshire
Business Continuity Manager Permanent - £55k-£65k salary Portsmouth based - hybrid working - 1 day a week onsite Reporting to the Head of Assurance, the Business Continuity Manager (BCM) is responsible for designing, implementing, and maintaining the organisation's business continuity and resilience framework across internal operations and client-managed infrastructure. The role ensures that systems, services, and processes remain resilient against disruption, meet regulatory expectations, and align with evolving risks including cybersecurity and AI usage. RESPONSIBILITIES Business Continuity Strategy & Governance Develop, implement, and continuously improve the Business Continuity Management System (BCMS) aligned with ISO 22301 and industry best practices, ensuring it aligns with risk and resilience goals. Business Impact Analysis (BIA) & Risk Assessment Lead and maintain up-to-date Business Impact Analyses (BIA) for critical IT systems and business services System Audits & Assurance Conduct periodic system-level BC audits Continuity Exercises & Testing Establish a structured testing framework to conduct regular continuity tests and simulations. Ensure each test includes detailed documentation, tracking of progress, and evaluation against set acceptance criteria to assess effectiveness and readiness. Client Infrastructure Resilience Oversee business continuity and disaster recovery readiness for client-managed environments Monitoring, Reporting & Executive Communication Provide monthly BC preparedness reports to executive leadership Regulatory & Compliance Alignment Ensure compliance with relevant standards and regulations (eg, ISO 22301, ISO 27001, GDPR) Continuous Improvement & Awareness Promote awareness and training on business continuity across the organisation Stakeholder Engagement and Training: Collaborate with external suppliers to ensure their service continuity plans align with continuity requirements, particularly for critical services, fostering resilience across the supply chain. EXPERIENCE Extensive experience in continuity management within a service delivery or operations capacity, with a focus on continuity testing and governance ideally in a professional services or regulated environment. Expertise in ISO 22301 standards Background in conducting business impact analyses and maturity assessments. Proficiency with continuity planning tools and methodologies. Relevant qualification in business continuity management, risk management, or a related field. SKILLS Continuity and Crisis Management: Strong ability to plan, execute, and oversee business continuity measures and crisis response. Stakeholder Engagement: Proven skills in engaging and aligning stakeholders across departments. Analytical and Critical Thinking: Strong analytical skills for assessing risk impacts and developing mitigation strategies. Organisational and Project Management: Effective time management and organisational skills to balance multiple priorities. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
22/07/2026
Full time
Business Continuity Manager Permanent - £55k-£65k salary Portsmouth based - hybrid working - 1 day a week onsite Reporting to the Head of Assurance, the Business Continuity Manager (BCM) is responsible for designing, implementing, and maintaining the organisation's business continuity and resilience framework across internal operations and client-managed infrastructure. The role ensures that systems, services, and processes remain resilient against disruption, meet regulatory expectations, and align with evolving risks including cybersecurity and AI usage. RESPONSIBILITIES Business Continuity Strategy & Governance Develop, implement, and continuously improve the Business Continuity Management System (BCMS) aligned with ISO 22301 and industry best practices, ensuring it aligns with risk and resilience goals. Business Impact Analysis (BIA) & Risk Assessment Lead and maintain up-to-date Business Impact Analyses (BIA) for critical IT systems and business services System Audits & Assurance Conduct periodic system-level BC audits Continuity Exercises & Testing Establish a structured testing framework to conduct regular continuity tests and simulations. Ensure each test includes detailed documentation, tracking of progress, and evaluation against set acceptance criteria to assess effectiveness and readiness. Client Infrastructure Resilience Oversee business continuity and disaster recovery readiness for client-managed environments Monitoring, Reporting & Executive Communication Provide monthly BC preparedness reports to executive leadership Regulatory & Compliance Alignment Ensure compliance with relevant standards and regulations (eg, ISO 22301, ISO 27001, GDPR) Continuous Improvement & Awareness Promote awareness and training on business continuity across the organisation Stakeholder Engagement and Training: Collaborate with external suppliers to ensure their service continuity plans align with continuity requirements, particularly for critical services, fostering resilience across the supply chain. EXPERIENCE Extensive experience in continuity management within a service delivery or operations capacity, with a focus on continuity testing and governance ideally in a professional services or regulated environment. Expertise in ISO 22301 standards Background in conducting business impact analyses and maturity assessments. Proficiency with continuity planning tools and methodologies. Relevant qualification in business continuity management, risk management, or a related field. SKILLS Continuity and Crisis Management: Strong ability to plan, execute, and oversee business continuity measures and crisis response. Stakeholder Engagement: Proven skills in engaging and aligning stakeholders across departments. Analytical and Critical Thinking: Strong analytical skills for assessing risk impacts and developing mitigation strategies. Organisational and Project Management: Effective time management and organisational skills to balance multiple priorities. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
LA International Computer Consultants Ltd
Farnborough, Hampshire
ServiceNow Technical Consultant (ITSM/ITOM) We are seeking an experienced ServiceNow Technical Consultant with strong platform build and integration expertise to support the delivery of enterprise-scale ITSM and ITOM implementations. The successful candidate will be responsible for designing, configuring, developing, and supporting ServiceNow solutions aligned to business and operational requirements. Key Responsibilities Platform Administration & Governance * Administer and maintain the ServiceNow platform across development, test, and production environments * Manage user accounts, groups, roles, and access controls * Configure and maintain platform security, including ACLs and role-based access control (RBAC) * Support instance governance, upgrade planning, patching, cloning, and release management activities * Monitor platform health, performance, and compliance with organisational standards Platform Configuration & Development * Configure and customise core ServiceNow modules, particularly ITSM and ITOM * Design and develop workflows, Flow Designer automations, business rules, client scripts, UI policies, and notifications * Perform UI customisation using Service Portal, Workspace, forms, related lists, and catalog items * Develop and maintain integrations using REST/SOAP APIs, IntegrationHub, MID Server, and third-party connectors * Support CMDB design, discovery, event management, and service mapping activities where applicable * Produce scalable and maintainable technical solutions aligned to platform best practices Implementation & Delivery * Work collaboratively with solution architects, business analysts, project managers, and stakeholders throughout the implementation life cycle * Translate functional and technical requirements into ServiceNow solutions * Participate in sprint planning, technical design workshops, and code reviews * Support testing activities including SIT, UAT, regression, and defect resolution * Contribute to deployment planning and post-go-live support # Documentation & Best Practice * Produce and maintain technical documentation, configuration records, and knowledge articles * Ensure developments align with ServiceNow development standards and governance processes * Provide technical guidance and mentoring to junior developers or administrators where required Required Skills & Experience * Proven experience delivering ServiceNow ITSM and/or ITOM implementations * Strong hands-on experience with: o Platform administration and configuration o Workflow development and Flow Designer o Business Rules, Client Scripts, UI Policies, and ACLs o RBAC and security configuration o Service Catalog and request workflows o Integration development using REST/SOAP APIs and IntegrationHub * Experience with CMDB, Discovery, Event Management, or Service Mapping is highly desirable * Strong understanding of ServiceNow platform architecture and best practices * Experience working in Agile delivery environments * Ability to troubleshoot complex technical issues across integrations and platform functionality Mandatory Certifications Candidates must hold the following current certifications from ServiceNow: * Certified System Administrator (CSA) * Certified Implementation Specialist - IT Service Management (CIS-ITSM) Desirable Certifications * Certified Application Developer (CAD) * Certified Implementation Specialist - Discovery * Certified Implementation Specialist - Event Management * Certified Implementation Specialist - Service Mapping Personal Attributes * Strong problem-solving and analytical skills * Excellent stakeholder communication and collaboration abilities * Ability to work independently and within cross-functional teams * Detail-oriented with a focus on quality and maintainability * Proactive approach to continuous improvement and platform optimisation Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
22/07/2026
Contractor
ServiceNow Technical Consultant (ITSM/ITOM) We are seeking an experienced ServiceNow Technical Consultant with strong platform build and integration expertise to support the delivery of enterprise-scale ITSM and ITOM implementations. The successful candidate will be responsible for designing, configuring, developing, and supporting ServiceNow solutions aligned to business and operational requirements. Key Responsibilities Platform Administration & Governance * Administer and maintain the ServiceNow platform across development, test, and production environments * Manage user accounts, groups, roles, and access controls * Configure and maintain platform security, including ACLs and role-based access control (RBAC) * Support instance governance, upgrade planning, patching, cloning, and release management activities * Monitor platform health, performance, and compliance with organisational standards Platform Configuration & Development * Configure and customise core ServiceNow modules, particularly ITSM and ITOM * Design and develop workflows, Flow Designer automations, business rules, client scripts, UI policies, and notifications * Perform UI customisation using Service Portal, Workspace, forms, related lists, and catalog items * Develop and maintain integrations using REST/SOAP APIs, IntegrationHub, MID Server, and third-party connectors * Support CMDB design, discovery, event management, and service mapping activities where applicable * Produce scalable and maintainable technical solutions aligned to platform best practices Implementation & Delivery * Work collaboratively with solution architects, business analysts, project managers, and stakeholders throughout the implementation life cycle * Translate functional and technical requirements into ServiceNow solutions * Participate in sprint planning, technical design workshops, and code reviews * Support testing activities including SIT, UAT, regression, and defect resolution * Contribute to deployment planning and post-go-live support # Documentation & Best Practice * Produce and maintain technical documentation, configuration records, and knowledge articles * Ensure developments align with ServiceNow development standards and governance processes * Provide technical guidance and mentoring to junior developers or administrators where required Required Skills & Experience * Proven experience delivering ServiceNow ITSM and/or ITOM implementations * Strong hands-on experience with: o Platform administration and configuration o Workflow development and Flow Designer o Business Rules, Client Scripts, UI Policies, and ACLs o RBAC and security configuration o Service Catalog and request workflows o Integration development using REST/SOAP APIs and IntegrationHub * Experience with CMDB, Discovery, Event Management, or Service Mapping is highly desirable * Strong understanding of ServiceNow platform architecture and best practices * Experience working in Agile delivery environments * Ability to troubleshoot complex technical issues across integrations and platform functionality Mandatory Certifications Candidates must hold the following current certifications from ServiceNow: * Certified System Administrator (CSA) * Certified Implementation Specialist - IT Service Management (CIS-ITSM) Desirable Certifications * Certified Application Developer (CAD) * Certified Implementation Specialist - Discovery * Certified Implementation Specialist - Event Management * Certified Implementation Specialist - Service Mapping Personal Attributes * Strong problem-solving and analytical skills * Excellent stakeholder communication and collaboration abilities * Ability to work independently and within cross-functional teams * Detail-oriented with a focus on quality and maintainability * Proactive approach to continuous improvement and platform optimisation Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
L3 VOICE OPERATIONS ENGINEER - GLASGOW - 9 MONTH CONTRACT (OUTSIDE IR35) Overview The successful consultant shall provide the client with the services in connection with Voice operations projects and day 2 support. Supporting end users and Back End infrastructure from endpoints through to carrier integration. Description of Services and Deliverables: L3 Voice Operations Engineer responsible for supporting global voice infrastructure. Level 3 troubleshooting, analysis, and remediation. Collaborate with global operations and engineering teams to support end user and Back Office infrastructure. Facilitate regular project work, life cycle management, regular system maintenance and upgrades. Requirements: Familiarity with ITIL framework, including Incident, problem, and change management. Demonstrable expertise in Cisco Unified Call Manager (CUCM) 12.x and beyond including IP-endpoints, Cisco Jabber, and Jabber Mobile. Extensive knowledge of voice, packetized voice and related protocols (SIP, MGCP, ISDN), session management and call routing Avaya System Manager and Session Manager 5 years of experience in working with enterprise base voice and data Cisco CCNP Collaboration level knowledge (certification is not a must) Communicate with business units during projects and incidents. Operational acceptance of new deployments and creating technical documentation for as built environment. Tracking work activity in Service Now ticketing system. Skills Desired: Cisco UCCX IPC, Private Wires IPC Unigy Trading System, NICE Voice Recording This is an excellent opportunity to work with a global financial services firm. For more information and a full job description, please contact Ben Turner at BRT Consulting.
22/07/2026
Contractor
L3 VOICE OPERATIONS ENGINEER - GLASGOW - 9 MONTH CONTRACT (OUTSIDE IR35) Overview The successful consultant shall provide the client with the services in connection with Voice operations projects and day 2 support. Supporting end users and Back End infrastructure from endpoints through to carrier integration. Description of Services and Deliverables: L3 Voice Operations Engineer responsible for supporting global voice infrastructure. Level 3 troubleshooting, analysis, and remediation. Collaborate with global operations and engineering teams to support end user and Back Office infrastructure. Facilitate regular project work, life cycle management, regular system maintenance and upgrades. Requirements: Familiarity with ITIL framework, including Incident, problem, and change management. Demonstrable expertise in Cisco Unified Call Manager (CUCM) 12.x and beyond including IP-endpoints, Cisco Jabber, and Jabber Mobile. Extensive knowledge of voice, packetized voice and related protocols (SIP, MGCP, ISDN), session management and call routing Avaya System Manager and Session Manager 5 years of experience in working with enterprise base voice and data Cisco CCNP Collaboration level knowledge (certification is not a must) Communicate with business units during projects and incidents. Operational acceptance of new deployments and creating technical documentation for as built environment. Tracking work activity in Service Now ticketing system. Skills Desired: Cisco UCCX IPC, Private Wires IPC Unigy Trading System, NICE Voice Recording This is an excellent opportunity to work with a global financial services firm. For more information and a full job description, please contact Ben Turner at BRT Consulting.
Senior Technical Account Manager / Virtual CIO Hybrid Regular Client Travel £60,000 £70,000 DOE Are you an experienced IT professional who enjoys talking about business strategy as much as technology? Can you build trusted relationships with senior decision-makers and help organisations plan how technology should support their future growth? Would you like to take ownership of strategic client relationships while helping to develop the wider client engagement function within a growing Managed Service Provider? We are recruiting confidentially for an established technology services business seeking a Senior Technical Account Manager / Virtual CIO. This is a senior, highly client-facing role combining technology strategy, relationship management, team support and commercial awareness. You will work closely with business owners, Managing Directors, Finance Directors and internal IT leaders, helping them understand their current technology position, identify future priorities and make informed investment decisions. This is not a hands-on support role. However, you will need enough technical breadth to challenge recommendations, identify risks and lead credible conversations across cloud, cyber security, infrastructure, Microsoft technologies, AI and automation. The Role You will manage a portfolio of important client relationships, becoming a trusted technology advisor to their senior leadership teams. You will lead structured technology reviews, understand each clients wider business plans and translate those plans into clear, practical technology roadmaps. You will also help maintain a consistent approach to strategic client engagement, supporting and developing colleagues involved in client planning and technology alignment. Your responsibilities will include: Leading strategic technology reviews and client roadmap meetings Developing strong relationships with senior stakeholders and business leaders Understanding clients commercial goals, operational challenges and future plans Producing clear technology strategies and longer-term improvement roadmaps Helping clients plan technology budgets and investment priorities Translating technical risks and recommendations into straightforward business language Advising clients across cloud, cyber security, infrastructure, resilience, AI and automation Reviewing client environments against agreed standards and best practice Identifying technology risks, improvement opportunities and future project requirements Preparing and reviewing client proposals for technical accuracy and commercial suitability Supporting and coaching colleagues involved in strategic client relationships Maintaining visibility of client priorities, opportunities and upcoming requirements Working closely with technical, service delivery and commercial teams to ensure recommendations are practical and deliverable About You You may already be working as a Virtual CIO, Senior Technical Account Manager, Technology Consultant, IT Strategy Consultant or Client Technology Lead. You could also be an experienced Service Delivery Manager, IT Manager or senior MSP consultant who is already leading strategic conversations with clients and is ready to take greater ownership. You will need: Strong experience within a Managed Service Provider, technology consultancy or outsourced IT environment Proven experience managing senior-level client relationships Confidence presenting to Managing Directors, Finance Directors and leadership teams Experience producing technology roadmaps, budgets, improvement plans or strategic recommendations Broad technical knowledge across Microsoft technologies, cloud, cyber security, infrastructure and modern workplace solutions The ability to explain technical risks and recommendations without unnecessary jargon Strong commercial awareness and the ability to identify genuine client opportunities Experience coaching, mentoring or supporting the development of others A proactive approach and the confidence to take ownership of decisions A full UK driving licence and the ability to travel regularly to client sites You do not need to be the deepest technical specialist in every area. What matters is your ability to ask the right questions, understand the wider business picture and bring together the appropriate technical expertise to help clients make informed decisions. The Opportunity This is an opportunity to take a senior role within a successful and growing technology business. You will have genuine influence over how strategic client relationships are managed, how technology planning is delivered and how the wider service continues to develop. The position offers a salary of £60,000 to £70,000 depending on experience, hybrid working and a competitive benefits package. Further details regarding the company, working arrangements and benefits will be shared with suitable candidates during the recruitment process. All applications and initial conversations will be handled in strict confidence. JBRP1_UKTJ
22/07/2026
Full time
Senior Technical Account Manager / Virtual CIO Hybrid Regular Client Travel £60,000 £70,000 DOE Are you an experienced IT professional who enjoys talking about business strategy as much as technology? Can you build trusted relationships with senior decision-makers and help organisations plan how technology should support their future growth? Would you like to take ownership of strategic client relationships while helping to develop the wider client engagement function within a growing Managed Service Provider? We are recruiting confidentially for an established technology services business seeking a Senior Technical Account Manager / Virtual CIO. This is a senior, highly client-facing role combining technology strategy, relationship management, team support and commercial awareness. You will work closely with business owners, Managing Directors, Finance Directors and internal IT leaders, helping them understand their current technology position, identify future priorities and make informed investment decisions. This is not a hands-on support role. However, you will need enough technical breadth to challenge recommendations, identify risks and lead credible conversations across cloud, cyber security, infrastructure, Microsoft technologies, AI and automation. The Role You will manage a portfolio of important client relationships, becoming a trusted technology advisor to their senior leadership teams. You will lead structured technology reviews, understand each clients wider business plans and translate those plans into clear, practical technology roadmaps. You will also help maintain a consistent approach to strategic client engagement, supporting and developing colleagues involved in client planning and technology alignment. Your responsibilities will include: Leading strategic technology reviews and client roadmap meetings Developing strong relationships with senior stakeholders and business leaders Understanding clients commercial goals, operational challenges and future plans Producing clear technology strategies and longer-term improvement roadmaps Helping clients plan technology budgets and investment priorities Translating technical risks and recommendations into straightforward business language Advising clients across cloud, cyber security, infrastructure, resilience, AI and automation Reviewing client environments against agreed standards and best practice Identifying technology risks, improvement opportunities and future project requirements Preparing and reviewing client proposals for technical accuracy and commercial suitability Supporting and coaching colleagues involved in strategic client relationships Maintaining visibility of client priorities, opportunities and upcoming requirements Working closely with technical, service delivery and commercial teams to ensure recommendations are practical and deliverable About You You may already be working as a Virtual CIO, Senior Technical Account Manager, Technology Consultant, IT Strategy Consultant or Client Technology Lead. You could also be an experienced Service Delivery Manager, IT Manager or senior MSP consultant who is already leading strategic conversations with clients and is ready to take greater ownership. You will need: Strong experience within a Managed Service Provider, technology consultancy or outsourced IT environment Proven experience managing senior-level client relationships Confidence presenting to Managing Directors, Finance Directors and leadership teams Experience producing technology roadmaps, budgets, improvement plans or strategic recommendations Broad technical knowledge across Microsoft technologies, cloud, cyber security, infrastructure and modern workplace solutions The ability to explain technical risks and recommendations without unnecessary jargon Strong commercial awareness and the ability to identify genuine client opportunities Experience coaching, mentoring or supporting the development of others A proactive approach and the confidence to take ownership of decisions A full UK driving licence and the ability to travel regularly to client sites You do not need to be the deepest technical specialist in every area. What matters is your ability to ask the right questions, understand the wider business picture and bring together the appropriate technical expertise to help clients make informed decisions. The Opportunity This is an opportunity to take a senior role within a successful and growing technology business. You will have genuine influence over how strategic client relationships are managed, how technology planning is delivered and how the wider service continues to develop. The position offers a salary of £60,000 to £70,000 depending on experience, hybrid working and a competitive benefits package. Further details regarding the company, working arrangements and benefits will be shared with suitable candidates during the recruitment process. All applications and initial conversations will be handled in strict confidence. JBRP1_UKTJ
Pendo's Professional Services team is part of the broader Strategy & Transformation organization. The team helps customers transform how they operate, not just how they use Pendo, through onboarding, enablement, consulting, and advisory services. Professional Services plays a critical role in helping customers connect Pendo to measurable business outcomes and sustainable operating practices. As a Professional Services Consultant, you will lead customer engagements that help organizations implement, adopt, and scale their use of Pendo. You will guide customers from onboarding through value realization, aligning Pendo to business goals, implementing high-value use cases, and establishing the foundations needed for long-term success. You will serve as a trusted advisor by combining deep product expertise with strong consulting, technical, and project management skills. This role is a hybrid position working 3 days per week in our London office. What this looks like day-to-day Customer onboarding and implementation: Lead onboarding engagements that accelerate customer time-to-value. Guide customers through installation readiness, use case discovery, implementation, enablement, and activation activities that help them achieve meaningful outcomes with Pendo. Use case discovery: Partner with customers to understand their business goals, challenges, and success metrics. Help them identify and prioritize high-value use cases and develop implementation approaches that align Pendo capabilities to their desired outcomes. Product enablement and best practices: Enable customers on Pendo products and modules, including Analytics, Guides, NPS, Session Replay, Listen, Orchestrate, and Data Sync. Help customers understand not only how to use the platform, but how to use it effectively and sustainably. Custom services delivery: Lead custom consulting engagements ranging from hands on configuration and optimization to broader organizational initiatives such as governance, product operations, and Center of Excellence development. Help customers solve current challenges while building scalable practices that support long term adoption and value realization. Project ownership and delivery management: Manage multiple concurrent engagements while maintaining quality, customer satisfaction, and delivery timelines. Proactively communicate project status, identify risks, manage scope, and/escalate issues when appropriate. Customer relationship management: Build trusted relationships with customer stakeholders, from day to day practitioners to executive sponsors. Act as a strategic advisor who helps customers navigate challenges, make informed decisions, and achieve their desired outcomes. Customer outcomes and delivery excellence: Drive measurable business results tied to the goals established at the outset of each engagement. Deliver projects on time, within scope, and with high customer satisfaction so customers view you as a trusted partner, not simply an implementation resource. Practice impact and ownership: Contribute beyond individual projects by improving playbooks, sharing expertise, mentoring teammates, and bringing customer insights back into the business. Use judgment, customer focus, AI fluency, and ownership to strengthen both customer outcomes and the overall Professional Services practice. Who You Are Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work. You're a builder, not a maintainer. You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Professional Services Consultants don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work. You're AI-curious - genuinely. You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut. Must-haves 3+ years of experience in consulting, implementation, customer success, professional services, or another customer-facing SaaS role. Foundational to intermediate proficiency in CSS and HTML, with the ability to contribute to technical implementation work such as in-app tagging, Pendo installation, and guide building. Experience working with REST APIs, webhooks, and event-driven architectures. Strong project management and organizational skills, including experience managing multiple projects simultaneously while maintaining quality and timelines. Strong communication, facilitation, and stakeholder management skills across customer audiences. Deep curiosity and problem-solving ability, with the ability to translate customer goals into practical implementation approaches. Nice-to-haves Experience with APIs, data pipelines, integration patterns, ETL processes, and data modeling. SQL proficiency and data modeling expertise. Experience with digital adoption, product analytics, customer experience, or product operations. Experience presenting to and influencing stakeholders across multiple organizational levels. About Pendo Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus. Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote. Benefits: Pendo offers comprehensive, top-tier coverage for employees in the United Kingdom, including medical, dental, life coverage, pension match, equity, and high-value lifestyle perks. EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives. Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
22/07/2026
Full time
Pendo's Professional Services team is part of the broader Strategy & Transformation organization. The team helps customers transform how they operate, not just how they use Pendo, through onboarding, enablement, consulting, and advisory services. Professional Services plays a critical role in helping customers connect Pendo to measurable business outcomes and sustainable operating practices. As a Professional Services Consultant, you will lead customer engagements that help organizations implement, adopt, and scale their use of Pendo. You will guide customers from onboarding through value realization, aligning Pendo to business goals, implementing high-value use cases, and establishing the foundations needed for long-term success. You will serve as a trusted advisor by combining deep product expertise with strong consulting, technical, and project management skills. This role is a hybrid position working 3 days per week in our London office. What this looks like day-to-day Customer onboarding and implementation: Lead onboarding engagements that accelerate customer time-to-value. Guide customers through installation readiness, use case discovery, implementation, enablement, and activation activities that help them achieve meaningful outcomes with Pendo. Use case discovery: Partner with customers to understand their business goals, challenges, and success metrics. Help them identify and prioritize high-value use cases and develop implementation approaches that align Pendo capabilities to their desired outcomes. Product enablement and best practices: Enable customers on Pendo products and modules, including Analytics, Guides, NPS, Session Replay, Listen, Orchestrate, and Data Sync. Help customers understand not only how to use the platform, but how to use it effectively and sustainably. Custom services delivery: Lead custom consulting engagements ranging from hands on configuration and optimization to broader organizational initiatives such as governance, product operations, and Center of Excellence development. Help customers solve current challenges while building scalable practices that support long term adoption and value realization. Project ownership and delivery management: Manage multiple concurrent engagements while maintaining quality, customer satisfaction, and delivery timelines. Proactively communicate project status, identify risks, manage scope, and/escalate issues when appropriate. Customer relationship management: Build trusted relationships with customer stakeholders, from day to day practitioners to executive sponsors. Act as a strategic advisor who helps customers navigate challenges, make informed decisions, and achieve their desired outcomes. Customer outcomes and delivery excellence: Drive measurable business results tied to the goals established at the outset of each engagement. Deliver projects on time, within scope, and with high customer satisfaction so customers view you as a trusted partner, not simply an implementation resource. Practice impact and ownership: Contribute beyond individual projects by improving playbooks, sharing expertise, mentoring teammates, and bringing customer insights back into the business. Use judgment, customer focus, AI fluency, and ownership to strengthen both customer outcomes and the overall Professional Services practice. Who You Are Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work. You're a builder, not a maintainer. You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Professional Services Consultants don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work. You're AI-curious - genuinely. You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut. Must-haves 3+ years of experience in consulting, implementation, customer success, professional services, or another customer-facing SaaS role. Foundational to intermediate proficiency in CSS and HTML, with the ability to contribute to technical implementation work such as in-app tagging, Pendo installation, and guide building. Experience working with REST APIs, webhooks, and event-driven architectures. Strong project management and organizational skills, including experience managing multiple projects simultaneously while maintaining quality and timelines. Strong communication, facilitation, and stakeholder management skills across customer audiences. Deep curiosity and problem-solving ability, with the ability to translate customer goals into practical implementation approaches. Nice-to-haves Experience with APIs, data pipelines, integration patterns, ETL processes, and data modeling. SQL proficiency and data modeling expertise. Experience with digital adoption, product analytics, customer experience, or product operations. Experience presenting to and influencing stakeholders across multiple organizational levels. About Pendo Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus. Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote. Benefits: Pendo offers comprehensive, top-tier coverage for employees in the United Kingdom, including medical, dental, life coverage, pension match, equity, and high-value lifestyle perks. EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives. Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
