Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
14/05/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Project Managers (DV Security Clearance) Position Description CGI's Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Project Manager to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Our roles are only available if you hold a UK Security Clearance and are a sole UK National due to the secure nature of the project. You will either hold a higher level clearance or be willing to obtain it. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. Your future duties and responsibilities Supported by a well-established and client-focused CGI team, this opportunity offers real potential for a forward thinking and ambitious PM to become immersed in a range of digital transformation projects that are delivering tangible benefit to a key client. With genuine scope to play an integral role in shaping future direction, there will be opportunity to both hone existing expertise, and develop new skills and experience. Key Tasks: • Client/Supplier management. • Managing agile teams. • Management of supplier contracts (T&M, Firm Price, Agile). • Management of the client budgets. • Tracking progress / manage risks/dependencies. • Planning and running SAFe ceremonies (e.g PI Planning). Required qualifications to be successful in this role • Experience of successfully delivering multiple projects following Project Management/Agile methodologies. • Excellent interpersonal skills and effective stakeholder management • Self-starter / Self-organising, with good attention to detail. • Effective communicator. Desired Competencies: • Professional PM/Agile training, e.g. Prince2, SAFe, Scrum or equivalent. • Experience of delivering software or cloud projects. • Experience of public sector project delivery. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
18/06/2026
Full time
Project Managers (DV Security Clearance) Position Description CGI's Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Project Manager to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Our roles are only available if you hold a UK Security Clearance and are a sole UK National due to the secure nature of the project. You will either hold a higher level clearance or be willing to obtain it. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. Your future duties and responsibilities Supported by a well-established and client-focused CGI team, this opportunity offers real potential for a forward thinking and ambitious PM to become immersed in a range of digital transformation projects that are delivering tangible benefit to a key client. With genuine scope to play an integral role in shaping future direction, there will be opportunity to both hone existing expertise, and develop new skills and experience. Key Tasks: • Client/Supplier management. • Managing agile teams. • Management of supplier contracts (T&M, Firm Price, Agile). • Management of the client budgets. • Tracking progress / manage risks/dependencies. • Planning and running SAFe ceremonies (e.g PI Planning). Required qualifications to be successful in this role • Experience of successfully delivering multiple projects following Project Management/Agile methodologies. • Excellent interpersonal skills and effective stakeholder management • Self-starter / Self-organising, with good attention to detail. • Effective communicator. Desired Competencies: • Professional PM/Agile training, e.g. Prince2, SAFe, Scrum or equivalent. • Experience of delivering software or cloud projects. • Experience of public sector project delivery. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Business Analyst - Energy & ERP Transformation Position Description CGI partners with leading organisations to deliver complex, high-impact change that shapes how industries operate. As a Business Analyst within our Energy practice, you will sit at the heart of large-scale integration and modernisation programmes, helping a major energy client translate strategic objectives into clear, deliverable outcomes. Working across ERP, Operations and HSE systems, and Digital & Analytics initiatives, you will ensure solutions are rooted in real business processes and can be safely adopted in production-critical and safety-regulated environments. At CGI, you are trusted to take ownership, encouraged to bring fresh thinking to complex challenges, and supported by a collaborative network of experts as you grow your career. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model with regular on-site presence (typically weekly and as required for business workshops). Your future duties and responsibilities In this role, you will work closely with business stakeholders, project managers, architects and delivery teams to understand, shape and document business needs across finance, supply chain, operations and reporting. You will play a key role in ensuring that change is clearly defined, traceable, and aligned to both business objectives and regulatory or safety constraints. You will support delivery across both stage-gate and Agile environments, applying structured analysis techniques while adapting to the needs of complex integration and modernisation programmes. Through strong facilitation and clear communication, you will help ensure solutions are understood, validated, and successfully adopted into live operation. Key responsibilities • Discover & Elicit business, functional and non-functional requirements through interviews, workshops and analysis • Map & Analyse as-is and to-be processes, data flows and gaps across ERP, HSE and operational systems • Specify & Validate user stories, use cases and acceptance criteria to support backlog refinement and testing • Trace & Support delivery from requirement through design, build, test and deployment, including UAT • Facilitate & Communicate effectively between business and technology teams, driving clarity and decisions • Support & Enable change adoption, ensuring processes and controls are understood in safety-critical contexts Required qualifications to be successful in this role To succeed, you will bring strong experience as a Business Analyst on technology-enabled change programmes, with the confidence to operate in complex, multi-stakeholder environments. You will be comfortable taking ownership of analysis activities while working collaboratively to deliver sustainable business outcomes. Essential qualifications • Extensive experience gathering and documenting business requirements on medium-to-large IT programmes • Strong capability in process mapping (e.g. BPMN or equivalent) and gap analysis • Proven experience facilitating stakeholder workshops and working across business and IT teams • Demonstrable successful experience working as a Business Analyst, ideally on integration or consolidation programmes • Ability to work on-site in Aberdeen 2-3 days per week and as required for workshops Desirable qualifications • BCS Business Analysis Diploma or equivalent • Agile Business Analysis certification • Experience within the energy or oil & gas sector • Domain experience aligned to ERP, HSE/operations, or data and reporting initiatives Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
18/06/2026
Full time
Business Analyst - Energy & ERP Transformation Position Description CGI partners with leading organisations to deliver complex, high-impact change that shapes how industries operate. As a Business Analyst within our Energy practice, you will sit at the heart of large-scale integration and modernisation programmes, helping a major energy client translate strategic objectives into clear, deliverable outcomes. Working across ERP, Operations and HSE systems, and Digital & Analytics initiatives, you will ensure solutions are rooted in real business processes and can be safely adopted in production-critical and safety-regulated environments. At CGI, you are trusted to take ownership, encouraged to bring fresh thinking to complex challenges, and supported by a collaborative network of experts as you grow your career. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model with regular on-site presence (typically weekly and as required for business workshops). Your future duties and responsibilities In this role, you will work closely with business stakeholders, project managers, architects and delivery teams to understand, shape and document business needs across finance, supply chain, operations and reporting. You will play a key role in ensuring that change is clearly defined, traceable, and aligned to both business objectives and regulatory or safety constraints. You will support delivery across both stage-gate and Agile environments, applying structured analysis techniques while adapting to the needs of complex integration and modernisation programmes. Through strong facilitation and clear communication, you will help ensure solutions are understood, validated, and successfully adopted into live operation. Key responsibilities • Discover & Elicit business, functional and non-functional requirements through interviews, workshops and analysis • Map & Analyse as-is and to-be processes, data flows and gaps across ERP, HSE and operational systems • Specify & Validate user stories, use cases and acceptance criteria to support backlog refinement and testing • Trace & Support delivery from requirement through design, build, test and deployment, including UAT • Facilitate & Communicate effectively between business and technology teams, driving clarity and decisions • Support & Enable change adoption, ensuring processes and controls are understood in safety-critical contexts Required qualifications to be successful in this role To succeed, you will bring strong experience as a Business Analyst on technology-enabled change programmes, with the confidence to operate in complex, multi-stakeholder environments. You will be comfortable taking ownership of analysis activities while working collaboratively to deliver sustainable business outcomes. Essential qualifications • Extensive experience gathering and documenting business requirements on medium-to-large IT programmes • Strong capability in process mapping (e.g. BPMN or equivalent) and gap analysis • Proven experience facilitating stakeholder workshops and working across business and IT teams • Demonstrable successful experience working as a Business Analyst, ideally on integration or consolidation programmes • Ability to work on-site in Aberdeen 2-3 days per week and as required for workshops Desirable qualifications • BCS Business Analysis Diploma or equivalent • Agile Business Analysis certification • Experience within the energy or oil & gas sector • Domain experience aligned to ERP, HSE/operations, or data and reporting initiatives Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
IT Project Manager - Energy Transformation Position Description CGI is delivering complex integration and digital transformation programmes that are shaping the future of the energy sector. As a Project Manager, you will play a central role in turning strategy into delivery, leading high-impact IT projects that span ERP, Operations and HSE systems, and Digital & Analytics. Working in a regulated, safety-critical environment, you will bring structure, pace and confidence to complex programmes, ensuring change is delivered safely, predictably and with clear business value. At CGI, you are trusted to take ownership of outcomes, encouraged to apply creative problem-solving to delivery challenges, and supported by a collaborative community of experts to help you succeed. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically three days per week) to support close collaboration with client and CGI teams. Your future duties and responsibilities In this role, you will lead the planning and delivery of complex IT integration and transformation projects for a major energy client. You will operate within a structured stage-gate governance framework, applying Agile techniques where they add value, and ensuring delivery aligns with both client standards and CGI best practice. Working closely with technical leads, business analysts, vendors and client stakeholders, you will take ownership of delivery outcomes, manage risks and dependencies, and ensure that new systems are transitioned smoothly into production and HSE-critical operations. Key responsibilities • Plan & Govern projects, owning schedules, budgets, RAID and reporting across multiple workstreams • Lead & Coordinate cross-functional delivery teams, managing scope, dependencies and hand-offs • Manage & Mitigate risks, issues and vendor dependencies in a multi-supplier environment • Engage & Influence business and IT stakeholders, supporting decision-making and alignment • Deliver & Transition change safely through cutover, go-live and hypercare • Improve & Embed delivery standards using CGI methods, metrics and lessons learned Required qualifications to be successful in this role To succeed, you will bring strong experience delivering medium-to-large IT projects, with the confidence to lead in complex, regulated environments. You will be comfortable taking ownership of delivery while working collaboratively to achieve shared outcomes. Essential qualifications • PRINCE2 Practitioner or PMP certification • Strong experience in project governance, stage-gate delivery and RAID management • Proven ability to manage budgets, schedules and multi-vendor delivery teams • Extensive successful experience in delivering IT integration or transformation projects • Ability to work on-site in Aberdeen approximately three days per week Desirable qualifications • Agile or Scrum certification • ITIL Foundation certification • Experience delivering ERP • Background in energy, utilities or other asset-intensive, safety-critical sectors Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
18/06/2026
Full time
IT Project Manager - Energy Transformation Position Description CGI is delivering complex integration and digital transformation programmes that are shaping the future of the energy sector. As a Project Manager, you will play a central role in turning strategy into delivery, leading high-impact IT projects that span ERP, Operations and HSE systems, and Digital & Analytics. Working in a regulated, safety-critical environment, you will bring structure, pace and confidence to complex programmes, ensuring change is delivered safely, predictably and with clear business value. At CGI, you are trusted to take ownership of outcomes, encouraged to apply creative problem-solving to delivery challenges, and supported by a collaborative community of experts to help you succeed. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically three days per week) to support close collaboration with client and CGI teams. Your future duties and responsibilities In this role, you will lead the planning and delivery of complex IT integration and transformation projects for a major energy client. You will operate within a structured stage-gate governance framework, applying Agile techniques where they add value, and ensuring delivery aligns with both client standards and CGI best practice. Working closely with technical leads, business analysts, vendors and client stakeholders, you will take ownership of delivery outcomes, manage risks and dependencies, and ensure that new systems are transitioned smoothly into production and HSE-critical operations. Key responsibilities • Plan & Govern projects, owning schedules, budgets, RAID and reporting across multiple workstreams • Lead & Coordinate cross-functional delivery teams, managing scope, dependencies and hand-offs • Manage & Mitigate risks, issues and vendor dependencies in a multi-supplier environment • Engage & Influence business and IT stakeholders, supporting decision-making and alignment • Deliver & Transition change safely through cutover, go-live and hypercare • Improve & Embed delivery standards using CGI methods, metrics and lessons learned Required qualifications to be successful in this role To succeed, you will bring strong experience delivering medium-to-large IT projects, with the confidence to lead in complex, regulated environments. You will be comfortable taking ownership of delivery while working collaboratively to achieve shared outcomes. Essential qualifications • PRINCE2 Practitioner or PMP certification • Strong experience in project governance, stage-gate delivery and RAID management • Proven ability to manage budgets, schedules and multi-vendor delivery teams • Extensive successful experience in delivering IT integration or transformation projects • Ability to work on-site in Aberdeen approximately three days per week Desirable qualifications • Agile or Scrum certification • ITIL Foundation certification • Experience delivering ERP • Background in energy, utilities or other asset-intensive, safety-critical sectors Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Project Manager Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. In response to new developments within the Space, Defence and Intelligence (SDI) Business Unit, CGI is seeking a Project Manager to lead the delivery of a new change initiative and oversee the day-to-day management of the delivery team. Due to the secure nature of the programme, you will need to be a sole UK National and hold UK Security Clearance or be eligible to go through this clearance. This position will be a hybrid position, working out of our site in Leatherhead. Your future duties and responsibilities Reporting to the Senior Project Manager, you will be accountable for all aspects of project delivery - from planning and execution to client engagement and continuous improvement. This is a high-impact role offering the opportunity to shape outcomes on a significant programme within CGI. As the Project Manager, you will: • Lead the planning, execution, and successful delivery of the change within the Programme. • Drive continuous improvement across delivery processes and team performance. • Oversee day-to-day live service activities, ensuring service continuity and availability. • Foster a collaborative "one-team" culture aligned with CGI values and client success. Required qualifications to be successful in this role Essential: • Minimum two years' experience in project or delivery management roles. • Proven ability to manage client relationships and deliver against expectations. • Proficient in financial tracking and reporting for project performance. • Strong ability to build trust and communicate effectively across senior and technical stakeholders. • Familiarity with software delivery lifecycles; experience in Agile and/or DevOps environments highly beneficial. • Demonstrated commitment to learning, adapting, and enhancing delivery practices. • Excellent written and verbal communication skills, with the ability to brief senior leadership clearly. Desirable: • Project management certifications (e.g. PRINCE2, AgilePM, PMI) • Experience working on SatCom or similar SDI projects Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
18/06/2026
Full time
Project Manager Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. In response to new developments within the Space, Defence and Intelligence (SDI) Business Unit, CGI is seeking a Project Manager to lead the delivery of a new change initiative and oversee the day-to-day management of the delivery team. Due to the secure nature of the programme, you will need to be a sole UK National and hold UK Security Clearance or be eligible to go through this clearance. This position will be a hybrid position, working out of our site in Leatherhead. Your future duties and responsibilities Reporting to the Senior Project Manager, you will be accountable for all aspects of project delivery - from planning and execution to client engagement and continuous improvement. This is a high-impact role offering the opportunity to shape outcomes on a significant programme within CGI. As the Project Manager, you will: • Lead the planning, execution, and successful delivery of the change within the Programme. • Drive continuous improvement across delivery processes and team performance. • Oversee day-to-day live service activities, ensuring service continuity and availability. • Foster a collaborative "one-team" culture aligned with CGI values and client success. Required qualifications to be successful in this role Essential: • Minimum two years' experience in project or delivery management roles. • Proven ability to manage client relationships and deliver against expectations. • Proficient in financial tracking and reporting for project performance. • Strong ability to build trust and communicate effectively across senior and technical stakeholders. • Familiarity with software delivery lifecycles; experience in Agile and/or DevOps environments highly beneficial. • Demonstrated commitment to learning, adapting, and enhancing delivery practices. • Excellent written and verbal communication skills, with the ability to brief senior leadership clearly. Desirable: • Project management certifications (e.g. PRINCE2, AgilePM, PMI) • Experience working on SatCom or similar SDI projects Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Infrastructure Test Engineer (DV Security Clearance) Position Description Join CGI's Space, Defence and Intelligence business unit and play a critical role in delivering secure, resilient infrastructure solutions that support nationally significant programmes. As a Manual Infrastructure Tester, you will work within high-performing Agile delivery teams, collaborating with developers, infrastructure engineers, and project managers to ensure the successful testing and integration of complex systems across secure environments. This role offers the opportunity to contribute to high-impact projects while working with modern infrastructure technologies across Windows and Linux platforms. At CGI, you'll be empowered to take ownership, contribute innovative ideas, and grow your expertise within a collaborative and supportive team environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will work full time on site near Basingstoke. Your future duties and responsibilities In this role, you will support the testing, integration, and validation of secure infrastructure solutions across complex environments. Working closely with multi-disciplined engineering teams, you will execute manual tests, investigate failures, raise and manage defects, and contribute to the successful deployment of infrastructure components. You will play an important role in ensuring the reliability, performance, and security of systems supporting critical programmes. You will also contribute to subsystem integration and end-to-end testing activities, helping to drive continuous improvement across Agile delivery teams. Your experience with infrastructure technologies, networking, and secure systems will enable you to make a meaningful contribution to project delivery and operational success. • Execute & Maintain manual infrastructure tests using approved project tools • Investigate & Resolve test failures through detailed analysis and defect management • Develop & Support integration and end-to-end test scripts for subsystem validation • Collaborate & Deliver alongside developers, infrastructure engineers, and project managers • Validate & Assure secure infrastructure components across Linux and Windows environments • Support & Improve testing activities across IDAM, RBAC, PKI, monitoring, audit, and patching solutions • Contribute & Enhance Agile and SAFe delivery practices within engineering teams Required qualifications to be successful in this role To succeed in this role, you should have proven experience in infrastructure and integration testing within secure or complex technical environments. You will have strong knowledge of Linux and Windows operating systems, good understanding of networking fundamentals, and experience working within Agile delivery teams. A collaborative mindset, strong analytical skills, and current High Level Security Clearance are essential. • Current High Level (HL) Security Clearance • Proven experience in manual testing and infrastructure testing • Experience integrating and testing sub-systems within complex environments • Strong knowledge of Windows and Linux operating systems • Good understanding of IT infrastructure, networking, servers, and virtualisation technologies • Experience using Test Management Tools • Experience testing IDAM/RBAC, PKI, monitoring, audit, or patch deployment solutions • Strong problem investigation and analysis skills • Experience working within Agile or SAFe delivery environments • ISTQB Foundation Certification desirable Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
18/06/2026
Full time
Infrastructure Test Engineer (DV Security Clearance) Position Description Join CGI's Space, Defence and Intelligence business unit and play a critical role in delivering secure, resilient infrastructure solutions that support nationally significant programmes. As a Manual Infrastructure Tester, you will work within high-performing Agile delivery teams, collaborating with developers, infrastructure engineers, and project managers to ensure the successful testing and integration of complex systems across secure environments. This role offers the opportunity to contribute to high-impact projects while working with modern infrastructure technologies across Windows and Linux platforms. At CGI, you'll be empowered to take ownership, contribute innovative ideas, and grow your expertise within a collaborative and supportive team environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will work full time on site near Basingstoke. Your future duties and responsibilities In this role, you will support the testing, integration, and validation of secure infrastructure solutions across complex environments. Working closely with multi-disciplined engineering teams, you will execute manual tests, investigate failures, raise and manage defects, and contribute to the successful deployment of infrastructure components. You will play an important role in ensuring the reliability, performance, and security of systems supporting critical programmes. You will also contribute to subsystem integration and end-to-end testing activities, helping to drive continuous improvement across Agile delivery teams. Your experience with infrastructure technologies, networking, and secure systems will enable you to make a meaningful contribution to project delivery and operational success. • Execute & Maintain manual infrastructure tests using approved project tools • Investigate & Resolve test failures through detailed analysis and defect management • Develop & Support integration and end-to-end test scripts for subsystem validation • Collaborate & Deliver alongside developers, infrastructure engineers, and project managers • Validate & Assure secure infrastructure components across Linux and Windows environments • Support & Improve testing activities across IDAM, RBAC, PKI, monitoring, audit, and patching solutions • Contribute & Enhance Agile and SAFe delivery practices within engineering teams Required qualifications to be successful in this role To succeed in this role, you should have proven experience in infrastructure and integration testing within secure or complex technical environments. You will have strong knowledge of Linux and Windows operating systems, good understanding of networking fundamentals, and experience working within Agile delivery teams. A collaborative mindset, strong analytical skills, and current High Level Security Clearance are essential. • Current High Level (HL) Security Clearance • Proven experience in manual testing and infrastructure testing • Experience integrating and testing sub-systems within complex environments • Strong knowledge of Windows and Linux operating systems • Good understanding of IT infrastructure, networking, servers, and virtualisation technologies • Experience using Test Management Tools • Experience testing IDAM/RBAC, PKI, monitoring, audit, or patch deployment solutions • Strong problem investigation and analysis skills • Experience working within Agile or SAFe delivery environments • ISTQB Foundation Certification desirable Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Integration Architect - AWS & Legacy Modernisation Position Description At CGI, we help clients modernise critical technology platforms through scalable integration strategies that improve resilience, accelerate transformation, and unlock long-term business value. As an Integration Architect, you'll play a pivotal role in shaping and delivering integration solutions within a major government transformation programme, helping migrate legacy technologies into modern cloud-based environments. Working across architecture, engineering, and delivery teams, you'll influence technical direction, guide Agile delivery, and help drive complex programmes forward with confidence and clarity. Joining CGI means becoming part of a collaborative and supportive environment where your leadership, innovation, and technical expertise will directly contribute to meaningful transformation outcomes at scale. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will define and lead integration architecture across a large-scale transformation programme focused on modernising legacy integrations and enabling cloud-based delivery capabilities. You'll assess existing middleware and integration platforms, shape migration strategies, and design scalable solutions using modern API-led and event-driven architectures within an AWS environment. Alongside architecture leadership, you'll act as a hands-on technical delivery lead, guiding Agile teams through implementation while ensuring architectural governance, delivery progress, and technical quality. You'll collaborate closely with stakeholders across business and technology functions, helping remove blockers, manage dependencies, and ensure successful delivery outcomes within a SAFe delivery environment. Key responsibilities • Define & Lead enterprise integration architecture aligned to strategic roadmaps • Assess & Modernise legacy integrations across middleware and ESB platforms • Design & Deliver API-led, event-driven, and file-based integration solutions • Guide & Support Agile delivery teams through hands-on technical leadership • Translate & Execute architecture into actionable delivery plans and outcomes • Drive & Improve cloud-based integration migration strategies within AWS • Govern & Maintain architectural standards, runway planning, and technical debt management • Collaborate & Influence stakeholders across architecture, engineering, and business teams • Resolve & Support complex integration challenges, dependencies, and delivery risks Required qualifications to be successful in this role To succeed in this role, you should bring strong experience delivering medium to large-scale IT or business change projects within complex environments. You'll have excellent stakeholder and supplier management skills, a structured approach to governance and delivery, and the ability to balance strategic priorities with operational execution. Essential qualifications • Proven experience delivering IT or business transformation projects as a Project Manager • Strong understanding of governance frameworks, project controls, and assurance processes • Experience managing third-party suppliers, vendors, or managed service providers • Knowledge of legacy application migration or transformation within enterprise environments • Strong communication and stakeholder engagement skills across technical and business audiences • Experience managing project budgets, reporting, contracts, and dependencies • Proficiency with project management methodologies such as PRINCE2, Agile, or hybrid delivery • Ability to manage multiple priorities and deliver outcomes within complex programme environments Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
18/06/2026
Full time
Integration Architect - AWS & Legacy Modernisation Position Description At CGI, we help clients modernise critical technology platforms through scalable integration strategies that improve resilience, accelerate transformation, and unlock long-term business value. As an Integration Architect, you'll play a pivotal role in shaping and delivering integration solutions within a major government transformation programme, helping migrate legacy technologies into modern cloud-based environments. Working across architecture, engineering, and delivery teams, you'll influence technical direction, guide Agile delivery, and help drive complex programmes forward with confidence and clarity. Joining CGI means becoming part of a collaborative and supportive environment where your leadership, innovation, and technical expertise will directly contribute to meaningful transformation outcomes at scale. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will define and lead integration architecture across a large-scale transformation programme focused on modernising legacy integrations and enabling cloud-based delivery capabilities. You'll assess existing middleware and integration platforms, shape migration strategies, and design scalable solutions using modern API-led and event-driven architectures within an AWS environment. Alongside architecture leadership, you'll act as a hands-on technical delivery lead, guiding Agile teams through implementation while ensuring architectural governance, delivery progress, and technical quality. You'll collaborate closely with stakeholders across business and technology functions, helping remove blockers, manage dependencies, and ensure successful delivery outcomes within a SAFe delivery environment. Key responsibilities • Define & Lead enterprise integration architecture aligned to strategic roadmaps • Assess & Modernise legacy integrations across middleware and ESB platforms • Design & Deliver API-led, event-driven, and file-based integration solutions • Guide & Support Agile delivery teams through hands-on technical leadership • Translate & Execute architecture into actionable delivery plans and outcomes • Drive & Improve cloud-based integration migration strategies within AWS • Govern & Maintain architectural standards, runway planning, and technical debt management • Collaborate & Influence stakeholders across architecture, engineering, and business teams • Resolve & Support complex integration challenges, dependencies, and delivery risks Required qualifications to be successful in this role To succeed in this role, you should bring strong experience delivering medium to large-scale IT or business change projects within complex environments. You'll have excellent stakeholder and supplier management skills, a structured approach to governance and delivery, and the ability to balance strategic priorities with operational execution. Essential qualifications • Proven experience delivering IT or business transformation projects as a Project Manager • Strong understanding of governance frameworks, project controls, and assurance processes • Experience managing third-party suppliers, vendors, or managed service providers • Knowledge of legacy application migration or transformation within enterprise environments • Strong communication and stakeholder engagement skills across technical and business audiences • Experience managing project budgets, reporting, contracts, and dependencies • Proficiency with project management methodologies such as PRINCE2, Agile, or hybrid delivery • Ability to manage multiple priorities and deliver outcomes within complex programme environments Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Infrastructure Engineers (DV Security Clearance ) Position Description At CGI, we partner with Defence clients to deliver critical data exploitation capabilities that strengthen national security and enable smarter, faster decision-making. As an Infrastructure Engineer, you will play a pivotal role in shaping and supporting secure, resilient platforms while guiding the migration of legacy services to MOD core cloud infrastructure. Working alongside senior client stakeholders, you will provide trusted technical insight, mitigate risk, and drive value across complex programmes. We empower you to take ownership of high-impact challenges, bring fresh thinking to complex problems, and collaborate within a supportive, expert-led environment where your contribution directly influences mission success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities In this role, you will act as a trusted technical advisor within a client-side Defence environment, providing infrastructure expertise that ensures the successful delivery of secure, mission-critical capabilities. You will support legacy platforms while enabling their migration to MOD core cloud infrastructure, helping to reduce risk and improve long-term resilience. Working closely with project managers, architects, cyber security specialists and service delivery teams, you will bring clarity to complex technical challenges and ensure engineering coherence across Agile delivery teams. You will take ownership of technical assurance activities, working with the client assurance lead to manage JSP 453 controls and support DEAB approvals, including achieving the appropriate authority to process. By collaborating with solution suppliers and senior stakeholders, you will drive value for money, unblock delivery challenges, and contribute to PI Planning to align infrastructure outcomes with programme objectives. Provide & Advise: Deliver expert technical insight to client stakeholders across infrastructure, cloud migration and legacy support Mitigate & Assure: Identify and resolve technical risks, leading JSP 453 control activities to support approvals and accreditation Collaborate & Align: Work with architects, Scrum Masters and suppliers to ensure engineering coherence across Agile teams Enable & Migrate: Support transition from legacy platforms to MOD core cloud infrastructure Engage & Influence: Contribute to PI Planning and proactively engage stakeholders to drive successful delivery Required qualifications to be successful in this role To succeed, you will bring strong infrastructure engineering experience within secure or Defence environments, combined with proven consultancy skills and the ability to engage confidently with senior stakeholders. You will be comfortable navigating complex governance frameworks, supporting assurance processes, and influencing multidisciplinary teams to achieve shared outcomes. You should have strong experience in infrastructure engineering, ideally within MOD or secure government environments Proven knowledge of cloud migration and legacy platform support Experience working with assurance frameworks such as JSP 453 and supporting ATO/AtT/iATO processes Excellent verbal and written communication skills Demonstrated ability in conflict resolution and stakeholder management Strong team collaboration skills across technical and non-technical audiences Proactive engagement style with multiple stakeholders DV clearance (preferred) or willingness to undergo high-level clearance; must be a sole UK national and passport holder Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
18/06/2026
Full time
Infrastructure Engineers (DV Security Clearance ) Position Description At CGI, we partner with Defence clients to deliver critical data exploitation capabilities that strengthen national security and enable smarter, faster decision-making. As an Infrastructure Engineer, you will play a pivotal role in shaping and supporting secure, resilient platforms while guiding the migration of legacy services to MOD core cloud infrastructure. Working alongside senior client stakeholders, you will provide trusted technical insight, mitigate risk, and drive value across complex programmes. We empower you to take ownership of high-impact challenges, bring fresh thinking to complex problems, and collaborate within a supportive, expert-led environment where your contribution directly influences mission success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities In this role, you will act as a trusted technical advisor within a client-side Defence environment, providing infrastructure expertise that ensures the successful delivery of secure, mission-critical capabilities. You will support legacy platforms while enabling their migration to MOD core cloud infrastructure, helping to reduce risk and improve long-term resilience. Working closely with project managers, architects, cyber security specialists and service delivery teams, you will bring clarity to complex technical challenges and ensure engineering coherence across Agile delivery teams. You will take ownership of technical assurance activities, working with the client assurance lead to manage JSP 453 controls and support DEAB approvals, including achieving the appropriate authority to process. By collaborating with solution suppliers and senior stakeholders, you will drive value for money, unblock delivery challenges, and contribute to PI Planning to align infrastructure outcomes with programme objectives. Provide & Advise: Deliver expert technical insight to client stakeholders across infrastructure, cloud migration and legacy support Mitigate & Assure: Identify and resolve technical risks, leading JSP 453 control activities to support approvals and accreditation Collaborate & Align: Work with architects, Scrum Masters and suppliers to ensure engineering coherence across Agile teams Enable & Migrate: Support transition from legacy platforms to MOD core cloud infrastructure Engage & Influence: Contribute to PI Planning and proactively engage stakeholders to drive successful delivery Required qualifications to be successful in this role To succeed, you will bring strong infrastructure engineering experience within secure or Defence environments, combined with proven consultancy skills and the ability to engage confidently with senior stakeholders. You will be comfortable navigating complex governance frameworks, supporting assurance processes, and influencing multidisciplinary teams to achieve shared outcomes. You should have strong experience in infrastructure engineering, ideally within MOD or secure government environments Proven knowledge of cloud migration and legacy platform support Experience working with assurance frameworks such as JSP 453 and supporting ATO/AtT/iATO processes Excellent verbal and written communication skills Demonstrated ability in conflict resolution and stakeholder management Strong team collaboration skills across technical and non-technical audiences Proactive engagement style with multiple stakeholders DV clearance (preferred) or willingness to undergo high-level clearance; must be a sole UK national and passport holder Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Human Centred Design - Service designer Position Description At CGI, we're transforming how digital services are designed and delivered by placing people, insight, and innovation at the centre of every experience. As a Service Designer, you'll help shape user-centred services that solve real-world challenges and deliver meaningful outcomes for citizens and organisations. Working within multidisciplinary teams across research, design, and technology, you'll contribute to the design of intuitive, accessible, and impactful services. Here, you'll be empowered to bring forward ideas, collaborate with experts, and make a genuine difference through creative and outcome-focused design. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you will be expected to attend CGI offices or client sites 2-3 days per week. Your future duties and responsibilities In this role, you will support the design and improvement of end-to-end digital services that align user needs with organisational goals and technology capabilities. Working collaboratively with researchers, product managers, developers, and stakeholders, you'll help turn insights into practical service improvements that enhance user experiences and business outcomes. You'll contribute to a collaborative and supportive design culture, where innovation, continuous learning, and shared ownership are encouraged. You'll have opportunities to influence service strategy, shape user journeys, and contribute to impactful transformation programmes. • Design & Deliver: Create service blueprints, user journeys, and process maps to improve end-to-end experiences. • Collaborate & Influence: Work closely with multidisciplinary teams and stakeholders to align service outcomes with user and business needs. • Research & Improve: Use user research and evidence-based insights to identify pain points and opportunities for improvement. • Facilitate & Engage: Support workshops, co-design sessions, and stakeholder engagement activities. • Innovate & Evolve: Contribute ideas, continuous improvement initiatives, and service design best practices across projects. Required qualifications to be successful in this role To succeed in this role, you should have experience supporting service design activities within digital environments and a passion for creating inclusive, user-focused services. You'll combine strong communication and collaboration skills with a practical understanding of design methods and agile delivery. • Experience designing or supporting end-to-end digital services or user journeys. • Understanding of service design principles and user-centred design methodologies. • Experience working within agile, multidisciplinary delivery teams. • Ability to communicate concepts visually and facilitate collaborative discussions. • Familiarity with service blueprints, journey mapping, and workshop facilitation. • Proficiency with tools such as Miro, Mural, Figma, or similar collaboration platforms. • Strong stakeholder engagement and communication skills. Desirable: • Experience working within public sector, GDS, NHS, or regulated environments. • Knowledge of accessibility standards and inclusive design principles. • Understanding of data-driven design and service improvement approaches. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
18/06/2026
Full time
Human Centred Design - Service designer Position Description At CGI, we're transforming how digital services are designed and delivered by placing people, insight, and innovation at the centre of every experience. As a Service Designer, you'll help shape user-centred services that solve real-world challenges and deliver meaningful outcomes for citizens and organisations. Working within multidisciplinary teams across research, design, and technology, you'll contribute to the design of intuitive, accessible, and impactful services. Here, you'll be empowered to bring forward ideas, collaborate with experts, and make a genuine difference through creative and outcome-focused design. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you will be expected to attend CGI offices or client sites 2-3 days per week. Your future duties and responsibilities In this role, you will support the design and improvement of end-to-end digital services that align user needs with organisational goals and technology capabilities. Working collaboratively with researchers, product managers, developers, and stakeholders, you'll help turn insights into practical service improvements that enhance user experiences and business outcomes. You'll contribute to a collaborative and supportive design culture, where innovation, continuous learning, and shared ownership are encouraged. You'll have opportunities to influence service strategy, shape user journeys, and contribute to impactful transformation programmes. • Design & Deliver: Create service blueprints, user journeys, and process maps to improve end-to-end experiences. • Collaborate & Influence: Work closely with multidisciplinary teams and stakeholders to align service outcomes with user and business needs. • Research & Improve: Use user research and evidence-based insights to identify pain points and opportunities for improvement. • Facilitate & Engage: Support workshops, co-design sessions, and stakeholder engagement activities. • Innovate & Evolve: Contribute ideas, continuous improvement initiatives, and service design best practices across projects. Required qualifications to be successful in this role To succeed in this role, you should have experience supporting service design activities within digital environments and a passion for creating inclusive, user-focused services. You'll combine strong communication and collaboration skills with a practical understanding of design methods and agile delivery. • Experience designing or supporting end-to-end digital services or user journeys. • Understanding of service design principles and user-centred design methodologies. • Experience working within agile, multidisciplinary delivery teams. • Ability to communicate concepts visually and facilitate collaborative discussions. • Familiarity with service blueprints, journey mapping, and workshop facilitation. • Proficiency with tools such as Miro, Mural, Figma, or similar collaboration platforms. • Strong stakeholder engagement and communication skills. Desirable: • Experience working within public sector, GDS, NHS, or regulated environments. • Knowledge of accessibility standards and inclusive design principles. • Understanding of data-driven design and service improvement approaches. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Application Architect (.NET & Digital Platforms) Position Description At CGI, we help clients modernise and enhance critical digital services that support millions of users and deliver meaningful outcomes. As an Application Architect, you'll play a key role in shaping the future of complex enterprise applications, influencing architectural decisions, and driving technology improvements that increase stability, performance, and scalability. Working across Agile delivery teams, operational support functions, and senior stakeholders, you'll help translate business needs into robust technical solutions while guiding the evolution of both existing and emerging platforms. Joining CGI means becoming part of a collaborative environment where your expertise is valued, your ideas help shape strategic direction, and your contributions have a lasting impact on mission-critical services. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to currently hold UK Security Clearance and be willing to undergo additional clearance as part of onboarding. This is a hybrid position. Your future duties and responsibilities In this role, you will provide architectural leadership across a portfolio of business-critical applications, supporting both ongoing service delivery and future technology evolution. You'll work closely with product teams, developers, infrastructure specialists, and stakeholders to assess new requirements, produce application designs, and ensure solutions align with architectural standards, business objectives, and operational needs. You'll provide technical guidance across Agile delivery teams while supporting live services through incident investigation, root cause analysis, and service improvement initiatives. Your expertise will help improve application resilience, performance, and maintainability, ensuring technology solutions continue to deliver value while supporting long-term modernisation strategies. Key responsibilities • Define & Govern application architecture across complex enterprise environments • Design & Deliver scalable solutions for new business and customer requirements • Guide & Support Agile development teams through design reviews and technical assurance • Investigate & Resolve complex application incidents and production issues • Improve & Optimise application stability, resilience, performance, and operational efficiency • Collaborate & Influence technical and non-technical stakeholders across the service • Support & Evolve both monolithic and microservices-based application architectures • Review & Assure data architecture, technical designs, and solution implementations • Contribute & Drive continuous improvement and technology modernisation initiatives Required qualifications to be successful in this role To succeed in this role, you should have significant experience in application and solution architecture within complex enterprise environments. You'll combine strong technical expertise with excellent communication skills, enabling you to influence stakeholders, support Agile teams, and drive architectural excellence across both project and live service environments. Essential qualifications • Proven experience as an Application Architect, Solution Architect, or senior technical architecture professional • Strong expertise in ASP.NET, .NET, VB.NET, C#, JavaScript, and web services architecture • Experience designing and supporting both monolithic and microservices-based applications • Strong understanding of Agile delivery practices using Jira and Confluence • Experience providing technical governance, design assurance, and architecture leadership • Strong troubleshooting, incident management, and root cause analysis capabilities • Knowledge of Windows Server, Active Directory, IIS, and enterprise networking concepts • Experience communicating complex technical concepts to technical and non-technical audiences • Strong stakeholder management and collaboration skills Desirable qualifications • Experience with Node.js, GraphQL, Adobe Experience Manager (AEM) • Knowledge of JBOSS, MySQL, Oracle, and data modelling principles • Experience supporting digital platforms within large-scale enterprise or public sector environments • Familiarity with application modernisation and cloud transformation initiatives Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
18/06/2026
Full time
Application Architect (.NET & Digital Platforms) Position Description At CGI, we help clients modernise and enhance critical digital services that support millions of users and deliver meaningful outcomes. As an Application Architect, you'll play a key role in shaping the future of complex enterprise applications, influencing architectural decisions, and driving technology improvements that increase stability, performance, and scalability. Working across Agile delivery teams, operational support functions, and senior stakeholders, you'll help translate business needs into robust technical solutions while guiding the evolution of both existing and emerging platforms. Joining CGI means becoming part of a collaborative environment where your expertise is valued, your ideas help shape strategic direction, and your contributions have a lasting impact on mission-critical services. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to currently hold UK Security Clearance and be willing to undergo additional clearance as part of onboarding. This is a hybrid position. Your future duties and responsibilities In this role, you will provide architectural leadership across a portfolio of business-critical applications, supporting both ongoing service delivery and future technology evolution. You'll work closely with product teams, developers, infrastructure specialists, and stakeholders to assess new requirements, produce application designs, and ensure solutions align with architectural standards, business objectives, and operational needs. You'll provide technical guidance across Agile delivery teams while supporting live services through incident investigation, root cause analysis, and service improvement initiatives. Your expertise will help improve application resilience, performance, and maintainability, ensuring technology solutions continue to deliver value while supporting long-term modernisation strategies. Key responsibilities • Define & Govern application architecture across complex enterprise environments • Design & Deliver scalable solutions for new business and customer requirements • Guide & Support Agile development teams through design reviews and technical assurance • Investigate & Resolve complex application incidents and production issues • Improve & Optimise application stability, resilience, performance, and operational efficiency • Collaborate & Influence technical and non-technical stakeholders across the service • Support & Evolve both monolithic and microservices-based application architectures • Review & Assure data architecture, technical designs, and solution implementations • Contribute & Drive continuous improvement and technology modernisation initiatives Required qualifications to be successful in this role To succeed in this role, you should have significant experience in application and solution architecture within complex enterprise environments. You'll combine strong technical expertise with excellent communication skills, enabling you to influence stakeholders, support Agile teams, and drive architectural excellence across both project and live service environments. Essential qualifications • Proven experience as an Application Architect, Solution Architect, or senior technical architecture professional • Strong expertise in ASP.NET, .NET, VB.NET, C#, JavaScript, and web services architecture • Experience designing and supporting both monolithic and microservices-based applications • Strong understanding of Agile delivery practices using Jira and Confluence • Experience providing technical governance, design assurance, and architecture leadership • Strong troubleshooting, incident management, and root cause analysis capabilities • Knowledge of Windows Server, Active Directory, IIS, and enterprise networking concepts • Experience communicating complex technical concepts to technical and non-technical audiences • Strong stakeholder management and collaboration skills Desirable qualifications • Experience with Node.js, GraphQL, Adobe Experience Manager (AEM) • Knowledge of JBOSS, MySQL, Oracle, and data modelling principles • Experience supporting digital platforms within large-scale enterprise or public sector environments • Familiarity with application modernisation and cloud transformation initiatives Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Cloud Engineers Position Description CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. CGI's Space, Defence and Intelligence business unit, focuses primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We are currently looking for an experienced cloud engineers to join our cross-functional team who, in partnership with our clients, will help define, guide and assure the delivery of integrated solutions. The role offers fantastic opportunities to work within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all the skills we need, we would consider high quality individuals who meet most of the criteria Due to the secure nature of this project, this role requires candidates to either already hold, or be eligible to obtain, a high level of UK Security Clearance. To meet the eligibility criteria for this clearance, applicants must be sole British nationals, have been resident in the UK for the past 10 years, and must not have spent more than 28 consecutive days outside the UK within the last five years. Individuals who do not currently hold clearance are still encouraged to apply and will be considered both for this position and for other suitable opportunities within CGI where appropriate. This role is primarily based on a secure client site and requires attendance on site five days per week due to the sensitive nature of the work and the systems involved. While the position is predominantly site-based, there may be occasional flexibility where business needs and security constraints allow. Any such arrangements would be agreed in advance with the project team. Your future duties and responsibilities The role offers fantastic opportunities to work on leading edge and bespoke technologies within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Required qualifications to be successful in this role • Experience of working on Google Cloud Platform, including Google Workspace Admin (and ideally MDM) • Experience of working on AWS • Experience of Microsoft Intune and M365 administration (e.g. Entra) • Comfortable building and developing Infrastructure templates with Infrastructure as Code using either: Terraform, Cloudformation, Deployment Manager or ARM • Linux and Windows administration • Software development experience - ideally in Java, Kotlin, Python, Apps Script, JavaScript or C#/C++ • Containerisation experience such as Docker, Kubernetes or OpenShift • Experience of security protocols such as PKI, TLS etc • Virtualisation experience, KVM/Vmware • Good understanding of networking • Demonstrable troubleshooting and problem solving skills • A passion for learning new technologies and innovation Desirable: • Certifications on Amazon Web Services, including Solutions Architect, Developer, Google Cloud or Azure • Amazon Managed Grafana • JetBrains TeamCity • Google Apps Script • Agile Development We don't expect candidates to know everything on the list. Experience across multiple areas is desirable, the ability to learn quickly, and a willingness to contribute across the technology stack as required. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
18/06/2026
Full time
Cloud Engineers Position Description CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. CGI's Space, Defence and Intelligence business unit, focuses primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We are currently looking for an experienced cloud engineers to join our cross-functional team who, in partnership with our clients, will help define, guide and assure the delivery of integrated solutions. The role offers fantastic opportunities to work within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all the skills we need, we would consider high quality individuals who meet most of the criteria Due to the secure nature of this project, this role requires candidates to either already hold, or be eligible to obtain, a high level of UK Security Clearance. To meet the eligibility criteria for this clearance, applicants must be sole British nationals, have been resident in the UK for the past 10 years, and must not have spent more than 28 consecutive days outside the UK within the last five years. Individuals who do not currently hold clearance are still encouraged to apply and will be considered both for this position and for other suitable opportunities within CGI where appropriate. This role is primarily based on a secure client site and requires attendance on site five days per week due to the sensitive nature of the work and the systems involved. While the position is predominantly site-based, there may be occasional flexibility where business needs and security constraints allow. Any such arrangements would be agreed in advance with the project team. Your future duties and responsibilities The role offers fantastic opportunities to work on leading edge and bespoke technologies within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Required qualifications to be successful in this role • Experience of working on Google Cloud Platform, including Google Workspace Admin (and ideally MDM) • Experience of working on AWS • Experience of Microsoft Intune and M365 administration (e.g. Entra) • Comfortable building and developing Infrastructure templates with Infrastructure as Code using either: Terraform, Cloudformation, Deployment Manager or ARM • Linux and Windows administration • Software development experience - ideally in Java, Kotlin, Python, Apps Script, JavaScript or C#/C++ • Containerisation experience such as Docker, Kubernetes or OpenShift • Experience of security protocols such as PKI, TLS etc • Virtualisation experience, KVM/Vmware • Good understanding of networking • Demonstrable troubleshooting and problem solving skills • A passion for learning new technologies and innovation Desirable: • Certifications on Amazon Web Services, including Solutions Architect, Developer, Google Cloud or Azure • Amazon Managed Grafana • JetBrains TeamCity • Google Apps Script • Agile Development We don't expect candidates to know everything on the list. Experience across multiple areas is desirable, the ability to learn quickly, and a willingness to contribute across the technology stack as required. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber Introduction: These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding. HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital. DTS is committed to being a great place to work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you'll find flexible working, an inclusive culture and a place where your opinion is valued. Please follow the link below for further information about HMCTS. Main Purpose of the Role: The successful candidate will be responsible for delivering agreed business analysis outcomes. This includes gathering and documenting business requirements, managing stakeholders, and identifying and tracking risks, issues, and dependencies. You will also support the understanding of data management needs from a business perspective. You will be experienced in applying a range of business analysis tools and techniques, adapting your approach to suit different stakeholders and scenarios. The role offers the opportunity to further develop your BA skills while building strong relationships with senior stakeholders, supporting your progression towards becoming a key member of the Business Analysis community. Key Responsibilities: Work with the Lead Business Analyst and senior stakeholders to define the project scope, goals and objectives, and identify the required business analysis activity. Develop a clear understanding of the project landscape, including sponsors, stakeholders, subject matter experts, and key delivery milestones. Produce business analysis delivery plans to support wider project planning and set expectations with stakeholders. Lead workshops and stakeholder engagement sessions to gather, understand and refine requirements, enabling effective and efficient change. Manage the delivery of business analysis outputs, including monitoring risks, issues, dependencies and constraints that may impact delivery. Support business analysis activities across the full project lifecycle, including procurement, design, build, testing and deployment. Ensure business processes and policy objectives are clearly understood and reflected within product and delivery teams. Support the delivery of business and technology change within your area, contributing to the development of products and services. Lead approaches to defining and analysing problems, ensuring clear and structured investigation. Work collaboratively with user researchers, service designers and technical architects to analyse problem areas and inform strategic decision-making within the Business Analysis community. Define success measures and establish approaches to monitor performance throughout the service lifecycle. Assess and compare delivery approaches, measuring outcomes to support continuous improvement. Contribute to the development and refinement of business cases, ensuring they are supported by proportionate, high-quality evidence throughout the product and service lifecycle. Skills and Experience: Able to gather and analyse information to develop recommendations for service improvements. Experience working with both technical and non-technical stakeholders, ensuring requirements are clearly understood and outputs are communicated effectively. Proven ability to analyse large volumes of complex information and use this to develop practical solutions. Experience designing, interpreting and executing test plans. Strong experience in requirements elicitation and management. Ability to map and refine 'as-is' and 'to-be' processes. Strong facilitation skills, with the ability to bring together technical and non-technical stakeholders and reach shared understanding. Excellent stakeholder engagement skills. Demonstrated problem-solving ability, with experience delivering at pace as part of a team. Ability to make informed decisions within agreed parameters. Strong written and verbal communication skills. Essential Criteria: Strong knowledge of HMCTS, particularly within a digital environment, or experience within a similar organisation. Extensive experience applying business analysis principles, tools and techniques. Proactive approach, with a commitment to continuous improvement and adoption of business analysis best practice. Experience working in multidisciplinary teams alongside product managers, user researchers and service designers. Skilled at gathering and analysing evidence from a range of sources using both standard and tailored approaches. Ability to identify and support the management of risks, issues, assumptions and dependencies across services. Good understanding of agile methodologies, with experience working in agile delivery teams. Ability to model complex processes across multiple business functions or programmes.
18/06/2026
Full time
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber Introduction: These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding. HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital. DTS is committed to being a great place to work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you'll find flexible working, an inclusive culture and a place where your opinion is valued. Please follow the link below for further information about HMCTS. Main Purpose of the Role: The successful candidate will be responsible for delivering agreed business analysis outcomes. This includes gathering and documenting business requirements, managing stakeholders, and identifying and tracking risks, issues, and dependencies. You will also support the understanding of data management needs from a business perspective. You will be experienced in applying a range of business analysis tools and techniques, adapting your approach to suit different stakeholders and scenarios. The role offers the opportunity to further develop your BA skills while building strong relationships with senior stakeholders, supporting your progression towards becoming a key member of the Business Analysis community. Key Responsibilities: Work with the Lead Business Analyst and senior stakeholders to define the project scope, goals and objectives, and identify the required business analysis activity. Develop a clear understanding of the project landscape, including sponsors, stakeholders, subject matter experts, and key delivery milestones. Produce business analysis delivery plans to support wider project planning and set expectations with stakeholders. Lead workshops and stakeholder engagement sessions to gather, understand and refine requirements, enabling effective and efficient change. Manage the delivery of business analysis outputs, including monitoring risks, issues, dependencies and constraints that may impact delivery. Support business analysis activities across the full project lifecycle, including procurement, design, build, testing and deployment. Ensure business processes and policy objectives are clearly understood and reflected within product and delivery teams. Support the delivery of business and technology change within your area, contributing to the development of products and services. Lead approaches to defining and analysing problems, ensuring clear and structured investigation. Work collaboratively with user researchers, service designers and technical architects to analyse problem areas and inform strategic decision-making within the Business Analysis community. Define success measures and establish approaches to monitor performance throughout the service lifecycle. Assess and compare delivery approaches, measuring outcomes to support continuous improvement. Contribute to the development and refinement of business cases, ensuring they are supported by proportionate, high-quality evidence throughout the product and service lifecycle. Skills and Experience: Able to gather and analyse information to develop recommendations for service improvements. Experience working with both technical and non-technical stakeholders, ensuring requirements are clearly understood and outputs are communicated effectively. Proven ability to analyse large volumes of complex information and use this to develop practical solutions. Experience designing, interpreting and executing test plans. Strong experience in requirements elicitation and management. Ability to map and refine 'as-is' and 'to-be' processes. Strong facilitation skills, with the ability to bring together technical and non-technical stakeholders and reach shared understanding. Excellent stakeholder engagement skills. Demonstrated problem-solving ability, with experience delivering at pace as part of a team. Ability to make informed decisions within agreed parameters. Strong written and verbal communication skills. Essential Criteria: Strong knowledge of HMCTS, particularly within a digital environment, or experience within a similar organisation. Extensive experience applying business analysis principles, tools and techniques. Proactive approach, with a commitment to continuous improvement and adoption of business analysis best practice. Experience working in multidisciplinary teams alongside product managers, user researchers and service designers. Skilled at gathering and analysing evidence from a range of sources using both standard and tailored approaches. Ability to identify and support the management of risks, issues, assumptions and dependencies across services. Good understanding of agile methodologies, with experience working in agile delivery teams. Ability to model complex processes across multiple business functions or programmes.
Cloud Engineers Position Description At CGI, we deliver secure, mission-critical systems that keep the nation safe while enabling innovation across some of the UK's most vital sectors. As a Cloud Engineer, you will design, build, and manage cutting-edge cloud platforms, applying your expertise to deliver scalable, resilient, and secure solutions. This role gives you the chance to shape projects of national importance, working with modern cloud-native technologies in a culture that values collaboration, innovation, and ownership. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position is available in London, Gloucester, and Manchester. Your future duties and responsibilities In this role, you will take ownership of cloud infrastructure across multiple platforms, ensuring solutions are secure, reliable, and aligned to client needs. You will design and deploy Infrastructure as Code templates, support hybrid environments, and manage both Linux and Windows systems. Working with containerisation, automation, and virtualisation technologies, you will play a key role in driving forward cloud innovation. You will collaborate closely with clients and colleagues across multiple sites, contributing to agile delivery teams. You'll troubleshoot complex challenges, apply security best practices, and work with a wide range of tools to ensure mission-critical environments run seamlessly. Key responsibilities include: • Design & Deploy: Build secure, scalable cloud solutions across AWS, GCP, and Azure. • Automate & Optimise: Use Infrastructure as Code (Terraform, CloudFormation, Deployment Manager, ARM) to deliver consistent deployments. • Secure & Protect: Apply cloud security practices, protocols (PKI, TLS), and compliance standards. • Integrate & Innovate: Work with containerisation (Docker, Kubernetes, OpenShift) and virtualisation (VMware, KVM). • Administer & Support: Manage Linux/Windows environments and M365/Intune administration. • Collaborate & Deliver: Contribute to agile teams, troubleshoot complex issues, and ensure business continuity. Required qualifications to be successful in this role You should bring strong cloud engineering experience across public cloud platforms, with the ability to design, build, and manage secure, scalable environments. A passion for learning, problem-solving, and innovation will be key to your success. You should have experience in some or all of the below technologies: • AWS and GCP; Azure desirable • Infrastructure as Code: Terraform, CloudFormation • Linux and Windows administration • Software development in one or more languages: Java, Python, JavaScript, C#/C++ • Containerisation (Docker, Kubernetes, OpenShift) • Virtualisation tools (VMware, KVM) Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
18/06/2026
Full time
Cloud Engineers Position Description At CGI, we deliver secure, mission-critical systems that keep the nation safe while enabling innovation across some of the UK's most vital sectors. As a Cloud Engineer, you will design, build, and manage cutting-edge cloud platforms, applying your expertise to deliver scalable, resilient, and secure solutions. This role gives you the chance to shape projects of national importance, working with modern cloud-native technologies in a culture that values collaboration, innovation, and ownership. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position is available in London, Gloucester, and Manchester. Your future duties and responsibilities In this role, you will take ownership of cloud infrastructure across multiple platforms, ensuring solutions are secure, reliable, and aligned to client needs. You will design and deploy Infrastructure as Code templates, support hybrid environments, and manage both Linux and Windows systems. Working with containerisation, automation, and virtualisation technologies, you will play a key role in driving forward cloud innovation. You will collaborate closely with clients and colleagues across multiple sites, contributing to agile delivery teams. You'll troubleshoot complex challenges, apply security best practices, and work with a wide range of tools to ensure mission-critical environments run seamlessly. Key responsibilities include: • Design & Deploy: Build secure, scalable cloud solutions across AWS, GCP, and Azure. • Automate & Optimise: Use Infrastructure as Code (Terraform, CloudFormation, Deployment Manager, ARM) to deliver consistent deployments. • Secure & Protect: Apply cloud security practices, protocols (PKI, TLS), and compliance standards. • Integrate & Innovate: Work with containerisation (Docker, Kubernetes, OpenShift) and virtualisation (VMware, KVM). • Administer & Support: Manage Linux/Windows environments and M365/Intune administration. • Collaborate & Deliver: Contribute to agile teams, troubleshoot complex issues, and ensure business continuity. Required qualifications to be successful in this role You should bring strong cloud engineering experience across public cloud platforms, with the ability to design, build, and manage secure, scalable environments. A passion for learning, problem-solving, and innovation will be key to your success. You should have experience in some or all of the below technologies: • AWS and GCP; Azure desirable • Infrastructure as Code: Terraform, CloudFormation • Linux and Windows administration • Software development in one or more languages: Java, Python, JavaScript, C#/C++ • Containerisation (Docker, Kubernetes, OpenShift) • Virtualisation tools (VMware, KVM) Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Location Hybrid working out of any Scottish Forestry office, with occasional travel to our Edinburgh office (Saughton House) required. About the job Job summary About the team This post sits in the Digital Transformation Team within the Transformation and Corporate Services function in Scottish Forestry (SF). This function is responsible for leading organisation-wide change and improvement. The Digital Transformation team (DTT) provide development, maintenance and support of operational delivery systems, in particular SF's case management system, as well as management information systems. The Test Manager post will report to the Digital Service Manager and will lead the test team and be responsible for assuring and minimising the potential risk of systems delivered by development teams or 3rd party vendors. Job description What you will do The Test Manager is responsible for defining, implementing, and overseeing the testing strategy and processes to ensure the delivery of high-quality digital services. This is a hands-on Test Manager role, requiring both strategic coordination and detailed test execution. This role ensures that all products and systems meet agreed standards, function as intended, and provide a seamless experience for users. The Test Manager will lead the test team, manage all testing phases and approaches, and collaborate with stakeholders to align testing activities with business priorities and project timelines. Main Duties Key Focus Areas: Lead system testing strategy and planning, involving key roles across the DTT; Head of Innovation, Head of PMO, Senior Business Analyst, Digital Services Manager Develop and manage comprehensive test plans, leading test team to deliver, and working with Developers, Product Owner, Live Support team Team Management: Lead, mentor, and line manage tester(s), ensuring effective resource allocation and skills development. Stakeholder Engagement: Communicate testing progress, risks, and outcomes clearly to project teams and senior management. Collaborate with project managers, developers, and business stakeholders to align testing activities with delivery timelines. Collaborate with Product Owner and Live Support Manager to prepare and plan release schedules. Coordinate with colleagues in L&SD, Live Support, SMEs, and Operational Leads to plan learning programme which provides a good experience to new staff, ongoing learning for existing staff and case type specific learning when new functionalities are released. Person specification Success Profile The Success Profile below set outs the essential and desirable elements that make up the vacant position - you'll be expected to demonstrate these element in your application and/or during your interview and/or assessment. Experience Essential: Proven experience in software testing, within a management or coordination role. Experience in enterprise-level systems or case management platforms. Experience in use of automated testing tools. Familiarity with business-critical systems and compliance requirements. Strong experience coordinating User Acceptance Test (UAT) with business users. Demonstratable experience creating and managing test plans, scripts, and execution cycles. Previous involvement in digital transformation projects or large-scale system rollouts. Experience of using recognised project and programme methodologies (i.e. Agile, Prince 2). Desirable: Test Manager or equivalent certification e.g. ISTQB or ISEB. Experience with Agile/Scrum environments. Knowledge of risk-based testing. Familiar with exploratory testing techniques. Understanding of public sector systems or regulatory frameworks. Knowledge and experience of Jira Knowledge and experience of delivering government digital standards, for example SG Digital Scotland Service Standard or GDS Digital by Default.
18/06/2026
Full time
Location Hybrid working out of any Scottish Forestry office, with occasional travel to our Edinburgh office (Saughton House) required. About the job Job summary About the team This post sits in the Digital Transformation Team within the Transformation and Corporate Services function in Scottish Forestry (SF). This function is responsible for leading organisation-wide change and improvement. The Digital Transformation team (DTT) provide development, maintenance and support of operational delivery systems, in particular SF's case management system, as well as management information systems. The Test Manager post will report to the Digital Service Manager and will lead the test team and be responsible for assuring and minimising the potential risk of systems delivered by development teams or 3rd party vendors. Job description What you will do The Test Manager is responsible for defining, implementing, and overseeing the testing strategy and processes to ensure the delivery of high-quality digital services. This is a hands-on Test Manager role, requiring both strategic coordination and detailed test execution. This role ensures that all products and systems meet agreed standards, function as intended, and provide a seamless experience for users. The Test Manager will lead the test team, manage all testing phases and approaches, and collaborate with stakeholders to align testing activities with business priorities and project timelines. Main Duties Key Focus Areas: Lead system testing strategy and planning, involving key roles across the DTT; Head of Innovation, Head of PMO, Senior Business Analyst, Digital Services Manager Develop and manage comprehensive test plans, leading test team to deliver, and working with Developers, Product Owner, Live Support team Team Management: Lead, mentor, and line manage tester(s), ensuring effective resource allocation and skills development. Stakeholder Engagement: Communicate testing progress, risks, and outcomes clearly to project teams and senior management. Collaborate with project managers, developers, and business stakeholders to align testing activities with delivery timelines. Collaborate with Product Owner and Live Support Manager to prepare and plan release schedules. Coordinate with colleagues in L&SD, Live Support, SMEs, and Operational Leads to plan learning programme which provides a good experience to new staff, ongoing learning for existing staff and case type specific learning when new functionalities are released. Person specification Success Profile The Success Profile below set outs the essential and desirable elements that make up the vacant position - you'll be expected to demonstrate these element in your application and/or during your interview and/or assessment. Experience Essential: Proven experience in software testing, within a management or coordination role. Experience in enterprise-level systems or case management platforms. Experience in use of automated testing tools. Familiarity with business-critical systems and compliance requirements. Strong experience coordinating User Acceptance Test (UAT) with business users. Demonstratable experience creating and managing test plans, scripts, and execution cycles. Previous involvement in digital transformation projects or large-scale system rollouts. Experience of using recognised project and programme methodologies (i.e. Agile, Prince 2). Desirable: Test Manager or equivalent certification e.g. ISTQB or ISEB. Experience with Agile/Scrum environments. Knowledge of risk-based testing. Familiar with exploratory testing techniques. Understanding of public sector systems or regulatory frameworks. Knowledge and experience of Jira Knowledge and experience of delivering government digital standards, for example SG Digital Scotland Service Standard or GDS Digital by Default.
Senior Siebel Developer Position Description CGI's Space, Defence and Intelligence business unit delivers complex, mission-critical systems that help keep the UK safe and secure. As a leading systems integrator, we design, build and operate innovative solutions for clients across defence, intelligence, aerospace, maritime and space sectors. We combine deep technical expertise with modern delivery approaches and strong partnerships across industry and academia. Our teams work on challenging projects where technology makes a real-world difference. At CGI, you'll be part of a collaborative and supportive community that values innovation, continuous learning and professional growth. We offer a competitive salary, excellent pension, private healthcare and our share purchase plan, making you a CGI Partner rather than simply an employee. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position with travel to our Leatherhead office. Your future duties and responsibilities We are looking for an experienced Siebel Developer to join a growing team supporting a highly customised, business-critical solution for a major Defence client. This is a hands-on technical role where you will contribute to the ongoing development, enhancement and support of a complex Siebel environment while helping to shape future improvements and technical direction. As a senior member of the team, you will work closely with developers, architects, analysts and client stakeholders to deliver high-quality solutions and resolve complex technical challenges. You will also play an important role in supporting and mentoring less experienced developers, helping to build capability across the team and promote development best practices. Key responsibilities include: • Designing, developing and enhancing Siebel CRM solutions • Configuring and customising Siebel applications to meet business requirements • Developing workflows, integrations and automation solutions • Troubleshooting and resolving technical issues within a complex environment • Collaborating with technical and business stakeholders to identify effective solutions • Supporting integration with Oracle and cloud-based technologies • Contributing to technical design discussions and continuous improvement initiatives • Coaching and supporting junior developers within the team Required qualifications to be successful in this role • Strong experience developing and configuring Siebel CRM solutions • Siebel Tools configuration experience • Siebel eScript development • Siebel Workflow development • Oracle SQL & PL/SQL • Siebel Open UI • Siebel assignment manager • Middleware connectivity/integration • Experience working with enterprise-scale applications and integrations • Strong analytical and problem-solving skills • Ability to work collaboratively within a multidisciplinary team Desirable • Experience with Siebel Enterprise Application Integration (EAI) • Experience with Enterprise Integration Manager (EIM) • Linux/Unix environment experience • Oracle Cloud experience • Experience integrating applications with cloud-based infrastructure • Experience working in secure, regulated or government environments • Current SC clearance Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
18/06/2026
Full time
Senior Siebel Developer Position Description CGI's Space, Defence and Intelligence business unit delivers complex, mission-critical systems that help keep the UK safe and secure. As a leading systems integrator, we design, build and operate innovative solutions for clients across defence, intelligence, aerospace, maritime and space sectors. We combine deep technical expertise with modern delivery approaches and strong partnerships across industry and academia. Our teams work on challenging projects where technology makes a real-world difference. At CGI, you'll be part of a collaborative and supportive community that values innovation, continuous learning and professional growth. We offer a competitive salary, excellent pension, private healthcare and our share purchase plan, making you a CGI Partner rather than simply an employee. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position with travel to our Leatherhead office. Your future duties and responsibilities We are looking for an experienced Siebel Developer to join a growing team supporting a highly customised, business-critical solution for a major Defence client. This is a hands-on technical role where you will contribute to the ongoing development, enhancement and support of a complex Siebel environment while helping to shape future improvements and technical direction. As a senior member of the team, you will work closely with developers, architects, analysts and client stakeholders to deliver high-quality solutions and resolve complex technical challenges. You will also play an important role in supporting and mentoring less experienced developers, helping to build capability across the team and promote development best practices. Key responsibilities include: • Designing, developing and enhancing Siebel CRM solutions • Configuring and customising Siebel applications to meet business requirements • Developing workflows, integrations and automation solutions • Troubleshooting and resolving technical issues within a complex environment • Collaborating with technical and business stakeholders to identify effective solutions • Supporting integration with Oracle and cloud-based technologies • Contributing to technical design discussions and continuous improvement initiatives • Coaching and supporting junior developers within the team Required qualifications to be successful in this role • Strong experience developing and configuring Siebel CRM solutions • Siebel Tools configuration experience • Siebel eScript development • Siebel Workflow development • Oracle SQL & PL/SQL • Siebel Open UI • Siebel assignment manager • Middleware connectivity/integration • Experience working with enterprise-scale applications and integrations • Strong analytical and problem-solving skills • Ability to work collaboratively within a multidisciplinary team Desirable • Experience with Siebel Enterprise Application Integration (EAI) • Experience with Enterprise Integration Manager (EIM) • Linux/Unix environment experience • Oracle Cloud experience • Experience integrating applications with cloud-based infrastructure • Experience working in secure, regulated or government environments • Current SC clearance Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Location Newport, NP10 8QQ About the job Job summary Lead User Researcher At the IPO, as a Lead User Researcher, you will be a key member of the user research team, working at the forefront of our digital Transformation program. You will work to deliver radical changes to our services that meet the needs of our customers and our colleagues. You will have strong experience of practical user research and an understanding of different methodologies. You will be able to plan, lead and execute user research activities in your allocated project and be able to lead, support and collaborate across projects and professions when needed. You will be joining a well-established, inclusive and close-knit team of professionals who are passionate about improving the experiences of our users. You can expect a warm welcome, and to be supported in all aspects of personal and professional development. You'll be encouraged to spend time developing your skills and supported to gain or maintain professional qualifications and accreditations. This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description At this level, you will be expected to: Plan and deliver user research to support your allocated project Support and champion user-centred practices in teams to ensure that teams take a user-centred approach to service design and delivery Work with others to align user research activities with wider plans to inform a service proposition Mentor, coach and train B1 (junior)/B2 (mid-weight)/B3 (Senior) User Researchers (line management is not currently required, but may feature as the team grows) Lead user research planning - define research objectives, methodology, sampling approach and give recommendations, ensuring that the needs of all users are considered in design and delivery. Lead the application of user research methods in practise and provide support and advice to colleagues on choice of methods where required to increase your user research toolkit. Lead the development and promotion of research strategies to understand user needs for a service, and continually test and improve the service Confidently present findings that inform wider decisions to key internal and external stakeholders and support at departmental service assessments Actively contribute to the user research community across government Person specification Experience in delivering user research in an AGILE project environment Strong understanding of user-centred practices Strong understanding of the GDS Service Manual
18/06/2026
Full time
Location Newport, NP10 8QQ About the job Job summary Lead User Researcher At the IPO, as a Lead User Researcher, you will be a key member of the user research team, working at the forefront of our digital Transformation program. You will work to deliver radical changes to our services that meet the needs of our customers and our colleagues. You will have strong experience of practical user research and an understanding of different methodologies. You will be able to plan, lead and execute user research activities in your allocated project and be able to lead, support and collaborate across projects and professions when needed. You will be joining a well-established, inclusive and close-knit team of professionals who are passionate about improving the experiences of our users. You can expect a warm welcome, and to be supported in all aspects of personal and professional development. You'll be encouraged to spend time developing your skills and supported to gain or maintain professional qualifications and accreditations. This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description At this level, you will be expected to: Plan and deliver user research to support your allocated project Support and champion user-centred practices in teams to ensure that teams take a user-centred approach to service design and delivery Work with others to align user research activities with wider plans to inform a service proposition Mentor, coach and train B1 (junior)/B2 (mid-weight)/B3 (Senior) User Researchers (line management is not currently required, but may feature as the team grows) Lead user research planning - define research objectives, methodology, sampling approach and give recommendations, ensuring that the needs of all users are considered in design and delivery. Lead the application of user research methods in practise and provide support and advice to colleagues on choice of methods where required to increase your user research toolkit. Lead the development and promotion of research strategies to understand user needs for a service, and continually test and improve the service Confidently present findings that inform wider decisions to key internal and external stakeholders and support at departmental service assessments Actively contribute to the user research community across government Person specification Experience in delivering user research in an AGILE project environment Strong understanding of user-centred practices Strong understanding of the GDS Service Manual
Location This post can be based in London (1 Horse Guards Road), Norwich (Rosebery Court) or Darlington (Feethams House). About the job Job summary If you're interested in making a difference to people's lives, the Treasury can offer you an exciting opportunity to influence decision making that affects the whole of the UK. Working at the heart of government, we collaborate across government to promote responsible public spending and drive strong and sustainable economic growth. Our work ranges from protecting customers through the regulation of the financial sector, helping to reduce carbon emissions and creating a greener economy, to promoting British trade around the world and supporting people across the country on jobs, growth and more. We are part of the Darlington Economic Campus , a cross-government hub bringing people together to tackle key national issues while working closer to the communities we serve. Job description Treasury Business Solutions (TBS) is the part of the Corporate Centre Group responsible for the delivery and effective management of Treasury's IT and communications systems and services, Property management, information management and knowledge Information Services, security and business continuity services and change projects to continually improve our work tools and environment. We have over 60 staff across all three locations and provide services to over 3500 people across the UK in Treasury and our Arm's Length Bodies. We're recruiting for two roles: Role 1 - Lead Business Analyst in Technology Change Lead and mature the Technology Change Business Analysis service - Own the development and continuous improvement of BA capability across technology change, setting standards, tools and ways of working that position business analysis as a strategic enabler of policy and operational delivery. Provide expert business analysis leadership and assurance - Lead the provision of high quality business analysis across the technology change portfolio, ensuring proportionate, evidence based analysis (including requirements, modelling, options appraisal, business cases, benefits and impacts) to support sound decision making and value for money. Enable effective delivery of policy through technology change - Work closely with multidisciplinary delivery teams to ensure technology change initiatives are driven by clear user needs and outcomes, supporting successful and timely delivery of ministerial and policy priorities. Enable effective delivery of IT services through technology change - Collaborate with Service Delivery and Commercial teams to support effective procurement, design and delivery of IT services to end users. Shape and prioritise strategic business change demand - Ensure significant requests for business or operational change are clearly articulated, assessed and prioritised, advising senior stakeholders on feasibility, risk, dependencies and alignment with HMT and TBS strategic objectives. Own BA deliver outcomes and benefits realisation - Plan, assign and oversee BA activity across the Tech Change portfolio, tracking progress, quality and benefits realisation to ensure solutions meet agreed user, business and policy outcomes. Manage and lead other Business Analysts in team - Line manage and develop a Fast Stream Business Analyst from September, providing coaching, feedback and stretch opportunities, while building strong, trusted relationships with senior stakeholders across policy, corporate and digital functions. Manage any external BAs working in the team. Role 2 - Appian Business Analyst Lead business analysis for the Appian platform and automation portfolio - Provide strategic and hands on business analysis leadership for the Appian platform, ensuring business process automation initiatives are driven by clear user needs, robust analysis and deliver measurable improvements to HMT operations. Provide expert business analysis leadership and assurance - Provide high quality business analysis across the Appian portfolio, ensuring proportionate, evidence based analysis (including requirements, modelling, options appraisal, business cases, benefits and impacts) to support sound decision making and value for money. Shape and assure end to end process automation delivery - Lead the elicitation, analysis and prioritisation of complex business processes for automation, defining future state processes, requirements and success measures, and assuring quality across design, build, test and implementation. Work as part of HMT's Appian Team - Work collaboratively with others in our internal Appian team (1 x product and 1x delivery manager) to drive delivery, building capability, develop supplier partnerships and create a high performing team focused on continuous improvement and delivery outcomes. Work in close partnership with external development suppliers - Act as the senior team interface with external Appian development partners, ensuring a shared understanding of business needs, effective backlog management, clear acceptance criteria, and strong alignment between HMT objectives and supplier delivery. Ensure alignment with HMT strategy, standards and governance - Ensure Appian solutions and business analysis practices align with HMT strategy, DDAT standards, service design principles and assurance requirements, supporting value for money and sustainable, reusable automation patterns. If you would like to speak to the hiring manager informally prior to the closing date, please contact Nick Matthews - Person specification Application Stage Required Qualifications BCS International Diploma in Business Analysis OR you are more than 50% towards completing the diploma (i.e. you possess 2 or more valid certificates). In your application form, you'll be asked to confirm that you hold this qualification. You will need to provide evidence of this qualification if you are invited to interview.
18/06/2026
Full time
Location This post can be based in London (1 Horse Guards Road), Norwich (Rosebery Court) or Darlington (Feethams House). About the job Job summary If you're interested in making a difference to people's lives, the Treasury can offer you an exciting opportunity to influence decision making that affects the whole of the UK. Working at the heart of government, we collaborate across government to promote responsible public spending and drive strong and sustainable economic growth. Our work ranges from protecting customers through the regulation of the financial sector, helping to reduce carbon emissions and creating a greener economy, to promoting British trade around the world and supporting people across the country on jobs, growth and more. We are part of the Darlington Economic Campus , a cross-government hub bringing people together to tackle key national issues while working closer to the communities we serve. Job description Treasury Business Solutions (TBS) is the part of the Corporate Centre Group responsible for the delivery and effective management of Treasury's IT and communications systems and services, Property management, information management and knowledge Information Services, security and business continuity services and change projects to continually improve our work tools and environment. We have over 60 staff across all three locations and provide services to over 3500 people across the UK in Treasury and our Arm's Length Bodies. We're recruiting for two roles: Role 1 - Lead Business Analyst in Technology Change Lead and mature the Technology Change Business Analysis service - Own the development and continuous improvement of BA capability across technology change, setting standards, tools and ways of working that position business analysis as a strategic enabler of policy and operational delivery. Provide expert business analysis leadership and assurance - Lead the provision of high quality business analysis across the technology change portfolio, ensuring proportionate, evidence based analysis (including requirements, modelling, options appraisal, business cases, benefits and impacts) to support sound decision making and value for money. Enable effective delivery of policy through technology change - Work closely with multidisciplinary delivery teams to ensure technology change initiatives are driven by clear user needs and outcomes, supporting successful and timely delivery of ministerial and policy priorities. Enable effective delivery of IT services through technology change - Collaborate with Service Delivery and Commercial teams to support effective procurement, design and delivery of IT services to end users. Shape and prioritise strategic business change demand - Ensure significant requests for business or operational change are clearly articulated, assessed and prioritised, advising senior stakeholders on feasibility, risk, dependencies and alignment with HMT and TBS strategic objectives. Own BA deliver outcomes and benefits realisation - Plan, assign and oversee BA activity across the Tech Change portfolio, tracking progress, quality and benefits realisation to ensure solutions meet agreed user, business and policy outcomes. Manage and lead other Business Analysts in team - Line manage and develop a Fast Stream Business Analyst from September, providing coaching, feedback and stretch opportunities, while building strong, trusted relationships with senior stakeholders across policy, corporate and digital functions. Manage any external BAs working in the team. Role 2 - Appian Business Analyst Lead business analysis for the Appian platform and automation portfolio - Provide strategic and hands on business analysis leadership for the Appian platform, ensuring business process automation initiatives are driven by clear user needs, robust analysis and deliver measurable improvements to HMT operations. Provide expert business analysis leadership and assurance - Provide high quality business analysis across the Appian portfolio, ensuring proportionate, evidence based analysis (including requirements, modelling, options appraisal, business cases, benefits and impacts) to support sound decision making and value for money. Shape and assure end to end process automation delivery - Lead the elicitation, analysis and prioritisation of complex business processes for automation, defining future state processes, requirements and success measures, and assuring quality across design, build, test and implementation. Work as part of HMT's Appian Team - Work collaboratively with others in our internal Appian team (1 x product and 1x delivery manager) to drive delivery, building capability, develop supplier partnerships and create a high performing team focused on continuous improvement and delivery outcomes. Work in close partnership with external development suppliers - Act as the senior team interface with external Appian development partners, ensuring a shared understanding of business needs, effective backlog management, clear acceptance criteria, and strong alignment between HMT objectives and supplier delivery. Ensure alignment with HMT strategy, standards and governance - Ensure Appian solutions and business analysis practices align with HMT strategy, DDAT standards, service design principles and assurance requirements, supporting value for money and sustainable, reusable automation patterns. If you would like to speak to the hiring manager informally prior to the closing date, please contact Nick Matthews - Person specification Application Stage Required Qualifications BCS International Diploma in Business Analysis OR you are more than 50% towards completing the diploma (i.e. you possess 2 or more valid certificates). In your application form, you'll be asked to confirm that you hold this qualification. You will need to provide evidence of this qualification if you are invited to interview.
Location Newport, NP10 8QQ About the job Job summary Senior Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Developer is expected to contribute to the technical strategy for the department. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. This is a rolling recruitment exercise. Applications will be assessed at regular intervals against the published criteria. Selection decisions will be made on merit, following fair and open competition, in line with the Civil Service Commission's Recruitment Principles. We may appoint candidates as assessment stages are completed and may close the advert early or create a reserve list where sufficient candidates are identified. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Apps in MS Azure Configure and customise both model model-driven and canvas apps Develop Power Automate Flows via connectors to the Dataverse and other data sources Develop PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure Functions Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify and manage defects, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Embrace a continuous improvement ethos Responsible for ensuring that the team test and build activities follow agreed governance and processes Proactively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF) Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Work across several multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Effective management and delegation of tasks within the team Applies "progress over perfection" principle Takes full responsibility for decisions and delivers Inner composure, recovers quickly from setbacks and learns from the experience Highly driven & inspires others to move things along and make things happen Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Promote and display the IPO and Civil Service Values Guides more junior members in their personal development Coaches and mentors' colleagues Continuously improves technical knowledge and stays abreast of latest trends Shares knowledge of tools and techniques with your wider team and the business stakeholders Person specification Essential Experience Has been a key player in delivering technical solutions as part of large projects Experienced with modern delivery models such as Scrum and other Agile methodologies Advocate of DevOps principles Experience working in a Microsoft Azure Cloud first team Experience with Azure DevOps Essential Technical Experience of MS Dynamics CRM and PowerApps platform Has a deep understanding of architectural principals such as SOA and Micro-Services Technical aptitude Proficiency in one or more of these languages: C#, Python, JavaScript, Typescript Experience writing and implementing Unit Testing
18/06/2026
Full time
Location Newport, NP10 8QQ About the job Job summary Senior Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Developer is expected to contribute to the technical strategy for the department. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. This is a rolling recruitment exercise. Applications will be assessed at regular intervals against the published criteria. Selection decisions will be made on merit, following fair and open competition, in line with the Civil Service Commission's Recruitment Principles. We may appoint candidates as assessment stages are completed and may close the advert early or create a reserve list where sufficient candidates are identified. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Apps in MS Azure Configure and customise both model model-driven and canvas apps Develop Power Automate Flows via connectors to the Dataverse and other data sources Develop PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure Functions Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify and manage defects, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Embrace a continuous improvement ethos Responsible for ensuring that the team test and build activities follow agreed governance and processes Proactively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF) Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Work across several multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Effective management and delegation of tasks within the team Applies "progress over perfection" principle Takes full responsibility for decisions and delivers Inner composure, recovers quickly from setbacks and learns from the experience Highly driven & inspires others to move things along and make things happen Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Promote and display the IPO and Civil Service Values Guides more junior members in their personal development Coaches and mentors' colleagues Continuously improves technical knowledge and stays abreast of latest trends Shares knowledge of tools and techniques with your wider team and the business stakeholders Person specification Essential Experience Has been a key player in delivering technical solutions as part of large projects Experienced with modern delivery models such as Scrum and other Agile methodologies Advocate of DevOps principles Experience working in a Microsoft Azure Cloud first team Experience with Azure DevOps Essential Technical Experience of MS Dynamics CRM and PowerApps platform Has a deep understanding of architectural principals such as SOA and Micro-Services Technical aptitude Proficiency in one or more of these languages: C#, Python, JavaScript, Typescript Experience writing and implementing Unit Testing