40 jobs found

Join our team and make a significant impact through innovative content design and drive customer confidence and satisfaction. As a Content Design Senior Associate in Digital Enablement, you will play an important role in shaping customer experiences through content, and building customer confidence across our products and services. Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework. While collaborating with cross functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality. Job responsibilities Develop and implement content strategies for effective UX copy-including UI labels, tooltips, instructional text, messages and embedded contextual help-to support user journeys and actions for Digital Enablement products. Create, update, and maintain technical documentation, glossaries, and help guides to support users in navigating the Digital Enablement platform effectively. Establish and enforce content quality standards, ensuring all materials are accurate, up-to-date, and align with CIB content style guides. Create content prototypes, test content hypotheses, and participate in design and product reviews to provide clear rationale for your content design decisions. Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences. Analyze content performance metrics, making data driven recommendations for optimization and enhancement of user experiences. Influence stakeholders and manage relationships to overcome challenges and focus on delivering high quality content. Effectively manage and prioritize tasks across multiple projects in a fast paced environment. Required qualifications, capabilities, and skills Applied experience in content design, or equivalent expertise in writing and editing clear, user friendly, and accessible content for technical digital products. Strong technical aptitude, with the ability to work closely with product managers and engineers to translate complex technical concepts into content that's easy to understand for business partners. Collaborative mindset, working with the design squad (UI designers, UX designers, user researchers) to shape the future of Digital Enablement Console and related products. You proactively communicate, contribute ideas, and challenge thinking within the team. Experience in creating content architectures, storytelling, and clear and concise writing. Demonstrated experience in applying accessibility guidelines and inclusive design to create user friendly content. Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement. Portfolio demonstrating excellent content strategy and creation for digital products. Preferred qualifications, capabilities, and skills Experience using design tools (e.g., Figma, prototyping tools) and knowledge of end to end user centered design processes. Familiarity with content management systems such as Adobe Experience Manager. Background that includes using Git for version control. Financial services or fintech product experience. B2B experience, preferred.

PhysicsX is a deep tech company with roots in numerical physics and Formula One, dedicated to accelerating hardware innovation at the speed of software. We are building an AI driven simulation software stack for engineering and manufacturing across advanced industries. By enabling high fidelity, multi physics simulation through AI inference across the entire engineering lifecycle, PhysicsX unlocks new levels of optimization and automation in design, manufacturing, and operations - empowering engineers to push the boundaries of possibility. Our customers include leading innovators in Aerospace & Defense, Materials, Energy, Semiconductors, and Automotive. The Opportunity We're looking for a Content & Communications Strategist to join our Marketing & Communications team, reporting directly to the Head of Marketing & Communications. This is a rare opportunity to help shape the public voice of a fast scaling, deeply technical company operating at the frontier of engineering and AI. In this role, you'll translate complex, high value work into clear, compelling narratives across every channel where PX shows up - the website, social platforms, events, executive stages, partner channels, and internally. You'll collaborate closely with engineers, product leaders, partner teams, leadership, and designers to turn our work into stories that build credibility, attract talent, and deepen customer engagement and confidence. We're looking for someone who thrives at the intersection of storytelling, creative execution, and strategic alignment. You will operate as a core part of PX's comms engine, helping build a scalable content operation and raising the creative bar across everything we publish. We operate in a fast moving, high stakes environment where priorities can shift quickly and the path isn't always linear. As we grow the team, you'll be one of the core operators driving content delivery - which means real ownership, real impact, and real learning. If you thrive under pressure, enjoy solving problems on the fly, and like stretching beyond your comfort zone, you'll feel at home at PX. What You'll Do Partner with the Head of Marketing & Communications to develop and maintain a unified editorial calendar across blog, website, social, events, and PR moments. Write and edit high quality content - blog posts, web pages, one pagers, long form thought leadership, scripts, and event materials - that reflects PX's tone of voice and raises the signal across all channels. Support the development of messaging and materials for executive and technical speaking engagements. Lead PX's voice on LinkedIn and Instagram, sourcing content, shaping narratives, and publishing a consistent drumbeat of high signal updates, helping amplify key moments across product, platform, partnerships, and talent. Ensure stylistic consistency and creative excellence across all digital touchpoints. Collaborate with internal teams and external agencies on the creation of video content - storyboarding, scripting, production, and review. Support internal communications and employer brand storytelling ( announcements, people related updates, talent events, and recruiting content). Partner with Talent to support employer brand storytelling, creating compelling content that attracts world class engineers and researchers. Work with partner organizations to produce and amplify joint content, case studies, and announcements. Uphold and evolve PX's tone of voice and editorial standards across all communications. Track performance through comprehensive dashboards, gather qualitative and quantitative insights, and continuously refine what great looks like. What Success Looks Like (First 90 Days) Develop a PX specific content strategy grounded in our positioning, technical domain, and target audiences, with clear priorities, themes, and a structured editorial plan. Publish 4 6 high quality blog posts that meet PX editorial standards (clear thesis, strong narrative, technically grounded, visually supported), supported by short form video content for social amplification. Own and maintain a clean, reliable editorial calendar used by the wider team. Deliver event and executive materials end to end (slides, talking points, social), ensuring they're on brand and engaging. Build strong working relationships with engineers and technical stakeholders, proactively sourcing stories and insights. Demonstrate clear understanding of PX's positioning, customers, competitors, and technical domain. About You 5 6 years of experience in communications, marketing, or editorial roles (agency or in house), ideally within B2B tech, AI, engineering, or deep tech environments. Exceptional writer and editor with the ability to distill technical concepts into accessible, incisive stories. Strong narrative and tone of voice instincts - you know what makes a story compelling and how to adapt it for different audiences and formats, while staying true to the company/stakeholder tone of voice. Comfortable working cross functionally with engineers, designers, technical leaders, and commercial teams. High agency, proactive, and comfortable with ambiguity; you can drive projects forward with minimal oversight. Strong judgment and discretion, able to handle sensitive information and high stakes content. You operate with high ownership and motivation - you don't wait to be told what to do. You don't compromise on quality or level of attention to detail, regardless of the format you're working with. You are comfortable working at pace and flexing when needed. You are excited to engage deeply with technical material, not just simplify it. You can develop PX specific content strategy grounded in our technical domain, customers, and positioning - not templated frameworks. You demonstrate editorial judgment: identifying what's new, what's redundant, and what's worth saying. Bonus Points Experience supporting executives with talks, presentations, and event materials. Familiarity with visual design workflows (Figma, Adobe Suite) or working closely with design teams/agencies. Experience working with or around video production. This role is the right fit if You do your best work when you have ownership and room to shape things, rather than waiting for a fully formed brief. You're genuinely comfortable - maybe even energized - by complex technical subject matter, and you know how to get up to speed fast. You use AI as a tool to streamline projects and sharpen your thinking, not as a substitute for it. You're flexible about how and when you work, and you take deadlines seriously. You hold yourself to a high standard and actively look for ways to raise the bar on your own output. What We Offer Build what actually matters Help shape an AI native engineering company at a formative stage, tackling problems that genuinely matter for industry and society. This is work with real world impact - and something you can be proud to stand behind. Learn alongside exceptional people Work with a high caliber, collaborative team of engineers, scientists, and operators who care deeply about doing great work, and about helping each other get better. We come from diverse backgrounds, but we share a commitment to operating at the highest level and addressing some of the most complex challenges out there. If you're ambitious, thoughtful, and driven by impact, you'll feel at home. Influence over hierarchy We operate with a flat structure: good ideas win wherever they come from. Questioning assumptions and challenging the status quo isn't just welcomed, it's expected. And it doesn't stop there Building meaningful technology is a marathon, not a sprint. We believe in balancing focused, ambitious work with a life beyond it. Our hybrid model blends time together in our Shoreditch office with work from home days, giving you the flexibility to work sustainably while staying connected in person. Benefits Equity options - share meaningfully in the company you're helping to build. 10% employer pension contribution - because investing in future matters. Free office lunches - to keep you energized and focused. Enhanced parental leave - 3 months full pay paternity and 6 months full pay maternity leave, to provide extra flexibility during the moments that matter most. YellowNest nursery scheme - to help working parents manage childcare costs. 25 days of annual leave (+ public holidays) - because taking time to rest matters. Private medical insurance - 100% employee cover, giving you complete peace of mind. Wellhub subscription - gain access to thousands of gyms, classes and wellness apps, supporting both physical and mental wellbeing. Eye tests - because good work depends on good health. Personal development - dedicated support for learning, development, and leveling up over time. Employee Assistance Programme (EAP) - confidential wellbeing support, available whenever you need it. Bike to Work scheme and season ticket loan - to make getting to work easier and greener. Octopus EV salary sacrifice - for a simpler, more sustainable way to drive electric. We value diversity and are committed to equal employment opportunity regardless of sex, race, religion, ethnicity, nationality, disability, age, sexual orientation or gender identity . click apply for full job details

Introduction The Optimizely Documentation team is looking for a developer-focused Technical Writer II to help create content for end users and developers. You will work in a fast paced, Agile environment with subject matter experts from the Product and Engineering teams, and partner with teams like Education, Onboarding, Enablement, and Customer Success to ensure product documentation is accurate, up to date, and meets users' needs. Job Responsibilities Organize, design, and create end user and developer documentation, including API and SDK documentation as well as developer walkthroughs. Translate complex technical topics into clear, concise language and create effective visual aids. Adhere to style guide standards. Follow product release cycles and collaborate with Product/Engineering teams to determine the impact on existing documentation or need for new documentation. Flag documentation quality issues and suggest improvements to the Product/Engineering team. Manage documentation tasks across multiple projects, including contributing to major product launches, and communicating progress to the documentation team and manager. Develop and maintain up to date knowledge of assigned Optimizely software products. Actively contribute to team meetings, including retrospectives and style guide meetings. Use AI assisted tools for drafting, reviewing, and improving documentation, ensuring all output meets quality standards through critical evaluation before publishing. Help refine existing documentation skills for AI assisted workflows. Knowledge and Experience 2-4 years of related documentation experience in a fast paced or Agile environment. Comfortable using Git based workflows. Proficient with Markdown and HTML. Ability to grasp technical concepts quickly and curious to learn new technologies. Understanding of Agile software development processes, including writing user stories and managing tasks in an iterative environment. Writing, editing, and diagramming. Knowledge of Standard American English grammar and technical writing style norms. Ability to listen actively and ask relevant questions. Ability to work as a productive team member to: Handle multiple concurrent projects. Prioritize work under pressure. Work independently to research and complete assigned projects. Adhere to team processes. What sets you apart Experience with Cloud/SaaS/PaaS. Experience with content management systems, A/B testing, or statistical analysis. Experience with Optimizely products (Content Management System, Feature Experimentation, Web Experimentation, Analytics). Experience with Claude code, GitHub workflows, Archbee, and Jira. Familiarity with multiple software development lifecycles. Ability to read and understand code samples. Proficiency in HTML and CSS. Experience with OpenAPI Specification (Swagger). Education Bachelor's Degree in English, Technical Writing, Technical Communication, Computer Science, or equivalent professional experience, required. Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

We are looking for an experienced Senior Information Developer -Technical Writer to join our Tech Comms Solutions team. This role supports concurrent releases of complex silicon IP and system-level platforms, enabling engineers and partners to integrate, configure, and deploy SoC solutions. You will be handling high-quality documentation for hardware and low-level software in ground-breaking System-on-Chip (SoC) designs! Job Overview: We produce developer-focused documentation for hardware-blocks, RTL interfaces, firmware, build systems, and integration workflows. We work closely with engineering teams to gather technical knowledge and deliver content supporting silicon bring-up, firmware development, and system integration. Your work will directly contribute to successful tape-outs, validation, and customer enablement! Responsibilities: Develop and maintain documentation for SoC-level hardware and software components, including configuration descriptions, register maps, and build instructions. Collaborate with cross-functional SMEs to extract and validate technical information. Define, improve, and implement documentation standards, review processes, content structures, terminology, and reuse models for scalable documentation. Use structured authoring tools and version control systems to create and maintain modular, source-driven documentation. Required Skills and Experience: 4+ years of experience as a Technical Writer/Information Developer, with demonstrated ability to handle complex documentation across multiple projects and release cycles. Ability to read and interpret technical specs and design documents. Passion for learning about new technologies and standards, and adapting to change. Strong collaboration and communication skills in cross-functional engineering environments. "Nice To Have" Skills and Experience: Experience documenting low-level software and/or hardware in a SoC or semiconductor environment, non-UI software such as firmware, board support packages (BSP), boot flows, and system configuration. Understanding of hardware design principles, RTL/IP integration, chip-level validation, bring-up workflows, FPGA prototyping platforms, or embedded software development. A degree or postgraduate qualification in a related area. For example: Computer science, Physics, or Maths or English, Linguistics, or Law In Return: Work alongside extraordinary colleagues on ground-breaking SoC platforms and integration flows. Enjoy competitive compensation, flexible working arrangements, and opportunities for career growth in a technically challenging environment. Accommodations at Arm At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email . To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Hybrid Working at Arm Arm's approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team's needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don't discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and make a significant impact through innovative content design and drive customer confidence and satisfaction. As a Content Design Senior Associate in Digital Enablement, you will play an important role in shaping customer experiences through content, and building customer confidence across our products and services. Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework. While collaborating with cross functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality. Job responsibilities Develop and implement content strategies for effective UX copy-including UI labels, tooltips, instructional text, messages and embedded contextual help-to support user journeys and actions for Digital Enablement products. Create, update, and maintain technical documentation, glossaries, and help guides to support users in navigating the Digital Enablement platform effectively. Establish and enforce content quality standards, ensuring all materials are accurate, up to date, and align with CIB content style guides. Create content prototypes, test content hypotheses, and participate in design and product reviews to provide clear rationale for your content design decisions. Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences. Analyze content performance metrics, making data driven recommendations for optimization and enhancement of user experiences. Influence stakeholders and manage relationships to overcome challenges and focus on delivering high quality content. Effectively manage and prioritize tasks across multiple projects in a fast paced environment. Required qualifications, capabilities, and skills Applied experience in content design, or equivalent expertise in writing and editing clear, user friendly, and accessible content for technical digital products. Strong technical aptitude, with the ability to work closely with product managers and engineers to translate complex technical concepts into content that's easy to understand for business partners. Collaborative mindset, working with the design squad (UI designers, UX designers, user researchers) to shape the future of Digital Enablement Console and related products. You proactively communicate, contribute ideas, and challenge thinking within the team. Experience in creating content architectures, storytelling, and clear and concise writing. Demonstrated experience in applying accessibility guidelines and inclusive design to create user friendly content. Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement. Portfolio demonstrating excellent content strategy and creation for digital products. Preferred qualifications, capabilities, and skills Experience using design tools (e.g., Figma, prototyping tools) and knowledge of end to end user centered design processes. Familiarity with content management systems such as Adobe Experience Manager. Background that includes using Git for version control. Financial services or fintech product experience. B2B experience, preferred. Equal Opportunity Employment We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Office based in our Moorgate London premises, 4 days per week Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a Software Engineer (Cybersecurity Analytics & Enforcement) to contribute to the success of our rapidly growing business. The FortiDLP platform collects millions of data points per second, and innovative companies worldwide use FortiDLP for human-centric data loss protection. Our users need a way to spot trends in this data, search for security breaches, and take effective action. The Insight Team is responsible for the development and maintenance of our policy engine - a powerful framework used to detect cybersecurity violations through configurable rules and behavioral analytics. Our work spans the full lifecycle of these policies, including their creation, execution, and management. As an Insight Team software engineer, your responsibilities will include: Designing and maintaining policies, which are configurable scripts written in Starlark (a Python-like embedded scripting language) that run on endpoints to detect signs of unauthorized or malicious activity. Continuously investigating new techniques to detect emerging forms of cybersecurity violations. Applying machine learning and statistical techniques to detect anomalies and identify suspicious or unexpected behavior. Researching and developing data identifiers (e.g. regular expressions) to detect sensitive information, and contributing to the underlying content extraction and identification infrastructure, including components written in C/C++/Swift. Enhancing and maintaining the execution environment for policies, built primarily in Go (Golang). Managing the policy lifecycle within our backend systems, including APIs and infrastructure built in Go, using technologies like Protocol Buffers, PostgreSQL, and Elasticsearch. Insight Team members have the unique opportunity to contribute beyond the core policy framework by collaborating with teams across the company. We work closely with the Agent Team to develop our browser extensions (Javascript), mail plugins (C#), and capabilities for content inspection and data blocking. Other cross-functional projects have included partnering with the Platforms Team to build an LLM-powered assistant that analyzes and contextualizes policy violations, working with the Infrastructure Team to develop our REST APIs, and enhancing the frontend UI for our policy product using Elm. We work on complex, cross-functional features that require close collaboration with engineers across the stack, product managers, technical writers, and support teams. Team members contribute throughout the development lifecycle - from writing technical specifications and coordinating implementation to demoing features internally, supporting launches, and ensuring our solutions are well-documented and maintainable. We also work closely with the support and QA teams to prepare for releases, debug early issues in the field, and ensure a smooth rollout experience. High engineering standards are central to our team culture, including thorough code reviews, rigorous testing, and shared responsibility for quality and reliability. We Are Looking For Direct experience with our specific technologies is a bonus but not required. We're looking for relevant experience with comparable tools and frameworks, and the ability to quickly learn and adapt. We encourage you to apply for this position if you have: A degree in Computer Science or a closely related field (Bachelor's or higher), with a strong grasp of core computer science concepts such as memory management, concurrency, and backend development principles Strong programming skills, supported by several years of professional software engineering experience Experience with Java, C, C++, or similar languages, and an openness to learning Go Familiarity with Python, which shares syntax with Starlark (our embedded scripting language) and is commonly used to prototype models A strong interest or background in data science, machine learning, statistical analysis, or natural language processing is a plus - especially as applied to behavioral analytics and anomaly detection - but this is primarily a software engineering role, and we're looking for engineers who are comfortable applying these techniques as part of a broader, hands on development role We're looking for engineers who communicate clearly, work well with a wide range of collaborators, and enjoy building shared understanding across disciplines. The role suits people who are thoughtful partners to product managers and support teams, value feedback as part of the development process, and bring a sense of ownership and care to both their code and their collaboration. Why Join Us At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well being. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe. We will only notify shortlisted candidates. Fortinet will not entertain any unsolicited resumes, please refrain from sending them to any Fortinet employees or Fortinet email aliases. Should any Agency submit any resumes to Fortinet, these resumes if considered, will be assumed to have been given by the Agency free of any related fees/charges.

A leading technology firm in Manchester seeks a Staff Information Developer to lead content projects in Media and ML Engineering. This role involves mentoring a team, producing user documentation, and collaborating with cross-functional teams. Candidates should have 5+ years of writing experience, excellent communication skills, and a desire to work with innovative technologies. The position supports hybrid work arrangements and encourages professional growth through extensive resources and training opportunities.

Are you passionate about writing and excited by ground-breaking technology? We are looking for highly motivated people to join Arm and help craft the next generation of Arm technologies! Our work influences 95% of the world's connected devices running on Arm, across a variety of industries: from healthcare to smart homes. We're looking for an expert technical author to lead content projects, mentor teammates, and shape the documentation for Arm's innovative Graphics, Image Signal, and Machine Learning processors. Job Overview: As a Staff Information Developer in the Media and ML Engineering Technical Communications team, you will work closely with engineering teams and build the user documentation and content that Arm's partners need to make the best use of our products. You will also significantly contribute to influencing 95% of the world's connected devices and all their applications in Gaming, Automotive, Infrastructure, Smart Homes, and other industries. Responsibilities: Lead and mentor a small team of Information Developers. Plan, build, edit, and maintain user-centric content. Advocate for high-quality content that is aligned with user needs and optimized for a global audience. Collaborate with the team and the wider Arm community to improve what we do and how we work. Required Skills and Experience : 5+ years of hands-on experience in writing and people management. Inclusive and collaborative leadership style. Ability to independently lead complex documentation projects and release cycles. Creative problem solver, flexible, and pragmatic in approach. Clear communicator across multi-disciplinary teams. Eager to learn about new technologies and evolving documentation practices. Nice To Haves: These skills and experiences are not required for your application, but you will need a strong curiosity about acquiring them, and a passion for continuous improvement. We are keen to welcome innovative people into Arm! Experience of working in the semiconductor industry. Solid understanding of hardware design concepts such as RTL/IP integration, chip bring-up, validation, FPGA prototyping, and so on. Familiarity with modern documentation workflows and tools such as reuse, single-sourcing, DITA, Markdown, and Git. A good degree or postgraduate qualification in a relevant field, such as Computer Science, Physics, Maths, English, Linguistics, or Law. In Return: Arm's culture offers a vibrant and encouraging community that empowers you to achieve and innovate. The opportunities to learn are endless, and we encourage you to take advantage of the many opportunities to do so, with time and resources dedicated to your professional development. Our attractive reward package is complemented by health and wellness benefits. Accommodations at Arm At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email . To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Hybrid Working at Arm Arm's approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team's needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don't discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Are you passionate about writing and excited by ground-breaking technology? We are looking for highly motivated people to join Arm and help craft the next generation of Arm technologies! Our work influences 95% of the world's connected devices running on Arm, across a variety of industries: from healthcare to smart homes. We're looking for an expert technical author to lead content projects, mentor teammates, and shape the documentation for Arm's innovative Graphics, Image Signal, and Machine Learning processors. Job Overview: As a Staff Information Developer in the Media and ML Engineering Technical Communications team, you will work closely with engineering teams and build the user documentation and content that Arm's partners need to make the best use of our products. You will also significantly contribute to influencing 95% of the world's connected devices and all their applications in Gaming, Automotive, Infrastructure, Smart Homes, and other industries. Responsibilities: Lead and mentor a small team of Information Developers. Plan, build, edit, and maintain user-centric content. Advocate for high-quality content that is aligned with user needs and optimized for a global audience. Collaborate with the team and the wider Arm community to improve what we do and how we work. Required Skills and Experience : 5+ years of hands-on experience in writing and people management. Inclusive and collaborative leadership style. Ability to independently lead complex documentation projects and release cycles. Creative problem solver, flexible, and pragmatic in approach. Clear communicator across multi-disciplinary teams. Eager to learn about new technologies and evolving documentation practices. Nice To Haves: These skills and experiences are not required for your application, but you will need a strong curiosity about acquiring them, and a passion for continuous improvement. We are keen to welcome innovative people into Arm! Experience of working in the semiconductor industry. Solid understanding of hardware design concepts such as RTL/IP integration, chip bring-up, validation, FPGA prototyping, and so on. Familiarity with modern documentation workflows and tools such as reuse, single-sourcing, DITA, Markdown, and Git. A good degree or postgraduate qualification in a relevant field, such as Computer Science, Physics, Maths, English, Linguistics, or Law. In Return: Arm's culture offers a vibrant and encouraging community that empowers you to achieve and innovate. The opportunities to learn are endless, and we encourage you to take advantage of the many opportunities to do so, with time and resources dedicated to your professional development. Our attractive reward package is complemented by health and wellness benefits. Accommodations at Arm At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email . To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Hybrid Working at Arm Arm's approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team's needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don't discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

A leading technology firm in Manchester seeks a Staff Information Developer to lead content projects in Media and ML Engineering. This role involves mentoring a team, producing user documentation, and collaborating with cross-functional teams. Candidates should have 5+ years of writing experience, excellent communication skills, and a desire to work with innovative technologies. The position supports hybrid work arrangements and encourages professional growth through extensive resources and training opportunities.

About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible - through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. About the role As an AI engineer at WRITER, you'll be at the forefront of shaping how enterprises harness superintelligence. This isn't just about theory; you'll be building tangible AI solutions that power the future of work for hundreds of the world's leading companies. Your work will directly impact the performance, scalability, and ethical alignment of our cutting edge LLMs and AI agents, enabling businesses to unlock unprecedented levels of productivity and innovation with AI that is truly grounded in their data. This role can be hybrid in our London hub. You'll report to the head of AI engineering. ️ What you'll do Architect, develop, and deploy high performance, scalable AI applications into production environments, ensuring robust integrations with our end to end platform. Drive the development of intelligent agents and AI powered features, translating complex research into practical, impactful solutions for our customers. Collaborate closely with research scientists, data scientists, and product managers to define technical requirements and deliver features that address critical business needs. Contribute to the research and evaluation of emerging AI technologies, frameworks, and tools to maintain WRITER's leadership in the enterprise generative AI space. Champion responsible AI practices, including bias detection, explainability, and safety alignment, making sure our AI is trustworthy and ethical. ️ What you need 5+ years of professional experience building and deploying machine learning or AI systems in a production environment. Proficiency in Python and experience with relevant AI/ML frameworks such as PyTorch, TensorFlow, or JAX. A strong foundation in machine learning principles, deep learning architectures, and natural language processing, particularly with large language models. Experience with cloud platforms (e.g., AWS, GCP, Azure) and MLOps tools for managing the AI lifecycle. Demonstrated ability to write clean, efficient, and well tested code for scalable software systems. Exceptional problem solving skills and a passion for tackling complex technical challenges with creative AI solutions. You Connect by collaborating seamlessly across diverse teams, Challenge the status quo to innovate, and Own your projects with a commitment to impact and excellence. Benefits & perks (UK full time employees): Generous PTO, plus company holidays Comprehensive medical and dental insurance Paid parental leave for all parents (12 weeks) Fertility and family planning support Early detection cancer testing through Galleri Competitive pension scheme and company contribution Annual work life stipends for: Wellness stipend for gym, massage/chiropractor, personal training, etc. Learning and development stipend Company wide off sites and team off sites Competitive compensation and company stock options

Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . Job Summary: We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.As a Senior Observability Engineer, you will be a driving force for technical excellence and strategic vision within our global team. You will be instrumental in architecting, building, and leading our comprehensive observability strategy to ensure the reliability, performance, and scalability of our critical IT systems. This senior role demands a passion for data-driven strategy, a commitment to automation, and the ability to mentor and lead. You will not only solve complex technical challenges but also influence the direction of observability practices across UMG globally, ensuring our technology landscape is as world-class as our music. Job Functions: Architecture & Strategy: Lead the architectural design and strategic roadmap for our observability stack. Drive the vision for world-class monitoring, logging, tracing, and alerting solutions across our hybrid and cloud-native environments. Innovate & Automate: Spearhead the evaluation, selection, and implementation of cutting-edge observability tools and platforms (e.g., Dynatrace, OpenTelemetry, Prometheus, Grafana). Architect and build robust, automated observability pipelines. Take an active part in documenting and defining processes and best practice. Optimize & Analyze: Conduct deep-dive analysis of telemetry data to proactively identify performance bottlenecks, optimize resource utilization, and guide capacity planning. Lead & Mentor: Act as a technical leader and mentor for the observability team and wider engineering groups. Champion and enforce best practices, fostering a culture of proactive and data-informed decision-making. Drive Incident & Problem Management: Working with Operations teams on high-priority incident resolution efforts, utilizing deep analysis of telemetry data for swift root cause identification. Drive post-incident reviews and implement long-term solutions to enhance system resilience. Collaborate & Influence: Partner with Development, SRE, and Infrastructure leaders to embed observability into the entire technology lifecycle. Influence and drive the adoption of observability best practices across the global organization. Champion the use of observability in the global UMG environment. Make UMG the place to be: Mentoring, managing and genuinely leading the Observability team in a way that attracts and retains the best talent. UMG is a place where everyone can bring themselves fully to work and thrive, as a Leader you are a key part of this. Job Requirements: Essential Qualifications Experience: 5-7+ years of hands-on experience in an Observability, Site Reliability Engineering (SRE), or DevOps role, with a proven track record of leading complex projects. Technical Leadership: Demonstrated experience in architecting and designing large-scale monitoring and observability solutions. Expert-Level Tooling: Deep expertise with modern observability platforms (e.g., Dynatrace, AWS Cloudwatch, Prometheus, Grafana, ELK Stack, Splunk, OpenTelemetry). Cloud & Infrastructure: Advanced knowledge of major cloud platforms (AWS, Azure, GCP), containerization (Docker, Kubernetes), and Infrastructure as Code (Terraform, Ansible). Programming & Automation: Strong programming and scripting skills (e.g., Python, Go, Shell) with a focus on creating scalable automation and custom tooling. Problem-Solving: Exceptional analytical and strategic problem-solving skills, with the ability to lead through complex technical challenges. Data Analysis: Expertise in analysing and visualising telemetry data into meaningful information to drive actions. Hands-on: Demonstratable hands-on engineering and coding experience, ability to deep-dive into existing and emerging technologies to identify opportunities and solutions. Containerization and Orchestration: Understanding of container technologies (e.g., Docker) and container orchestration platforms (e.g., Kubernetes) to monitor and manage containerized applications. Networking Knowledge: Understanding of networking principles and protocols to effectively monitor and troubleshoot network-related issues. Security Awareness: Awareness of security best practices and the ability to integrate security monitoring into observability processes. Communication & Influence: Excellent communication and interpersonal skills, capable of articulating a technical vision to diverse audiences and influencing senior stakeholders. Ability to collaborate with cross-functional teams, convey findings, and discuss improvements with developers and operations teams. Continuous Learning: Given the dynamic nature of technology, a commitment to continuous learning and staying updated on the latest trends in observability and monitoring. Self-motivated with a high degree of initiative and excellent follow-up skills, along with strong analytical and problem-solving skills. Travel may be required but is not part of the regular work schedule. Bachelor's degree in technology related field as well as 5+ years of relevant experience within the Observability field.Desired Qualifications Advanced Concepts: Proven experience with Chaos Engineering, AI-driven analytics, defining SLOs/SLIs, and advanced deployment strategies (Canary/Blue-Green). Software Engineering Foundation: Strong background in software engineering principles, database administration, and distributed systems architecture Certifications: Relevant senior-level industry certifications (e.g., AWS Certified DevOps Engineer - Professional, Certified Kubernetes Administrator).Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement. Job Category: Universal Music Group

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. About the Role As a Technical Writer III, you'll write customer focused product documentation that delivers the right content to the right user at the right time. You'll work closely with other writers, content strategists, product managers, engineers, and product designers to develop a deep understanding of complex products and set an example for best practices in user centered technical writing. What You'll Do Produce high quality documentation-including new features, release notes, API docs, and more-to guide and educate customers. Develop deep product knowledge through researching, partnering with SMEs, using the product, and leveraging curiosity and a desire to figure things out. Contribute to the writing team's standards, processes, and best practices. Build strong, cross functional partnerships with designers, developers, and product managers. Advise and assist other writers, and participate in collaborative content reviews. Advocate for the customer in all aspects of the job. Help define the team's strategy and vision while independently managing your own projects. Continuously find ways to integrate AI into our processes to improve quality, drive velocity, and enhance the customer and writer experience. What You'll Need Solid understanding of cloud computing and/or cloud security, including cloud native technologies such as containerization, orchestration, and serverless computing. Experience and/or understanding of DITA/XML and structured authoring. Experience using a technical authoring tool, preferably OxygenXML Editor. Experience using Git, GitHub, GitLab, BitBucket, or other version control and repository hosting technologies. Demonstrated understanding of topic based authoring and reusable information architecture. Ability to thrive in a fast paced, constantly evolving environment with tight deadlines and high expectations. Excellent writing skills, including thoughtful information hierarchy, great sentence structure, and a conversational yet professional voice. Dedicated user centric approach to focus on what the customer needs, not what the system does. Experience exploring a customer's problem space and addressing their needs through documentation. Exceptional audience analysis, written and verbal communication, and problem solving. Strong grasp of user experience fundamentals. Portfolio of writing samples that clearly communicate technical information in a modern, conversational voice and tone. Bonus: Experience writing deployment and integration documentation for technical audiences. Bonus: Experience working with or writing for Kubernetes and Docker. Bonus: Knowledge of and experience writing for the cybersecurity industry. Bonus: Experience using a Component Content Management System (CCMS). Bonus: Passion for and track record of seizing opportunities for improvement at every turn. Benefits of Working at CrowdStrike Market leader in compensation and equity awards. Comprehensive physical and mental wellness programs. Competitive vacation and holidays for recharge. Paid parental and adoption leaves. Professional development opportunities for all employees regardless of level or role. Employee networks, geographic neighborhood groups, and volunteer opportunities to build connections. Vibrant office culture with world class amenities. Great Place to Work Certified across the globe. Equal Employment Opportunity CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions-including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay offs, return from lay off, terminations and social/recreational programs-on valid job requirements.

Job overview Arm's Systems Engineering team delivers hardware designs for ArmSystem IP - a family ofinterconnect, memory, and system-level components that enable the efficient integration of Arm processors and other IP blocks into SoCs (Systems on Chip). Essentially, it is the "glue" that ties together processors, accelerators, memory controllers, and peripherals to form a complete, functioning system. OurSystem IP Technical Communications team plays a key role by producing the documentation for all Arm System IP and the IP Tooling software platform used for configuration of all Arm IP. As a Staff Technical Writer in the System IP Technical Communications team, you'll serve as a senior technical leader within the team, owning content strategy for System IP projects and guiding documentation from planning through delivery, contributing to Arm's solutions along the way. Alongside creating impactful content enabling our partners to make the most of our products, you'll also provide mentorship and people leadership-shaping both your own growth and that of your teammates while driving the documentation that supports key product milestones and customer success. Responsibilities Plan, develop, and maintain clear, user centric documentation for System IP hardware designs and IP Tooling platform software. Collaborate with cross functional engineering teams to extract and validate complex technical information. Manage multiple documentation tracks across concurrent IP. Lead and mentor other Information Developers, supervising content planning and delivery. Define and implement scalable documentation standards, structures, and review processes. Drive innovation in authoring tools and workflows to improve efficiency and quality. Advocate for content excellence and influence documentation strategy across System IP projects and the wider Tech Comms group. Key skills and competencies Experienced information developer / technical writer with 4+ years writing and managing complex documentation sets. Demonstrated ability to coordinate content across multiple projects and release cycles. Strong problem solving skills; flexible, pragmatic. Excellent communicator and organiser in multi disciplinary environments. Passionate about learning emerging technologies and evolving documentation standards. Proficient in industry standard tools with a focus on scalable, efficient content delivery. Open to change and able to adapt. Open minded personality with a collaborative, inclusive working style. Nice to have Proven experience documenting low level hardware and/or software in a SoC (System on Chip), semiconductor, or embedded systems environment (e.g., firmware, BSPs, boot flows, system configuration). Solid understanding of hardware design concepts, such as RTL/IP integration, chip bring up, validation workflows, or FPGA prototyping. Exposure to modern documentation toolchains and automation practices (e.g., Markdown or reStructuredText, Jenkins, JSON/YAML, Python, or shift left content generation). A good degree or postgraduate qualification in a relevant field, such as Computer Science, Physics, Maths, English, Linguistics, or Law. People leadership experience, or a prominent interest in people leadership as part of a future career progression path, would be a strong advantage. You don't need every skill listed-just a strong foundation and curiosity to learn the rest. We can shape the role for the right person, so if you're interested but unsure, we'd still love for you to apply! In return You'll be part of an inclusive team focused on continual improvement, where your leadership and expertise are truly valued. You'll help shape documentation strategy and people development for Arm's critical System IP products, with an opportunity to feed content into documenting ground breaking products and solutions. You'll enjoy flexible hybrid work, competitive rewards, and the chance to grow your influence across a global organisation that champions innovation and continuous development. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don't discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Our everyday digital experiences are in the midst of a realtime revolution. Whether chatting alongside a livestreaming event, receiving realtime financial information, or working with colleagues in an online collaborative environment - consumers simply expect realtime digital experiences as standard. At Ably we're not just witnessing this revolution, we're powering it - at scale. At the heart of our mission lies a commitment to putting developers first. Ably provides a suite of products to build, extend, and deliver powerful digital experiences in realtime, delivering billions of messages for millions of devices every day and supporting organizations like Harness, EA, Panasonic and HubSpot. Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. The opportunity in front of us is immense. And we'd like your help. About this role Thousands of developers around the world use Ably's SDKs and APIs to power realtime features in their applications. The Developer Experience team is responsible for ensuring that Ably is a platform that exemplifies great developer experience, and is a reference point that other companies aspire to. As our Senior Developer Experience Writer, you'll be contributing directly to this goal; helping developers to quickly understand Ably, build confidently and ultimately succeed with the platform. At its core, this is an AI-focussed role; you'll be in charge of setting up the foundations that empower engineers to produce first-class developer documentation with AI at scale. You'll use AI to automate checks, maintain quality, and allow for rapid iteration in the content itself, as well as in the documentation platform. You'll still be setting the standards for technical content across the business, and using your expertise to shape the information architecture. This is a modern take on technical writing; you'll be using AI to both increase your own output, whilst also increasing the velocity of other contributors. The same core values still apply though - ensuring that users can quickly understand and succeed with Ably. Day to day you will Use AI to produce quality content. You'll write reusable prompts and skills that docs contributors can use to ensure their content meets Ably's quality standards. Define and uphold content standards. You'll help define what great looks like; from docs structure and style to making sure that PRs are always exceeding standards. You'll leverage AI to check for technical accuracy, and make sure that content always assists developers in learning and succeeding with Ably in the fastest and easiest ways possible. Build engaging educational content templates. You'll lead by example by producing reference content that others can use as a pattern to write similar content. This will be in the format of templates and skills that team members can leverage. Empower engineers to write great content. You'll coach and support engineering contributors to ensure that they're always producing accurate, well-structured, developer-friendly content. Champion effective AI use. You'll promote the use of AI for efficiency, while maintaining a sharp eye for quality ensuring content meets editorial standards, is technically accurate, and is free from AI-generated patterns that undermine trust or clarity. Maintain and elevate the docs platform. You'll take responsibility for shaping the documentation platform's components, structure and tooling. This includes making sure content is logically structured, and easily navigable, and that it helps external developers understand Ably in new and exciting ways. We'd love to talk if you have Proven success creating technical content for developers, such as documentation, API references and guides; with a portfolio that others have visibly learned from. Experience reviewing and giving feedback on technical writing, with the ability to coach others to improve their craft. Experience and a desire to work in an AI-forward environment. Experience in automation, working with agents and producing quality content at scale is a bonus. Experience of using AI tools as a core part of your workflow for writing, research and coding, as well as understanding their output and limitations. Familiarity with APIs, SDKs, and modern web development tools, with the ability to read, write and reason about code examples in at least one programming language (ideally JavaScript). Strong instincts for developer experience, particularly around onboarding, and a genuine desire to produce experiences that delight developers. A proactive, self-directed mindset with the ability to take ownership of projects end to end, from ideation through to completion. Experience at a startup or growth-stage company, or the adaptability to thrive in a fast-paced, agile environment with a focus on rapid iteration, with excellent communication and cross-functional collaboration skills. Bonus points if you have Experience in maintaining and shaping a documentation platform or developer portal. Familiarity with information architecture principles and content strategy. Familiarity with git-driven workflows for managing content changes. Some knowledge or understanding of event-driven architecture. What's it like to work at Ably? We're tackling planet-scale problems and our ambitions are a testament to that. You'll join a successful, deeply motivated and collaborative team that thrives on innovation, experimentation and autonomy. We believe in fostering a culture that's built on inclusivity and mutual respect among all team members, and we recognise that each individual is different and will want to be supported in their role in different ways. We provide a range of perks and benefits to aid folks' development and wellbeing, allowing them to be their best selves and do great work. A remote-first and flexible work environment. UK-based teams come together in person once per month in our London hub (next to Old Street) and we get together as a company twice per year. Aside from that, you're welcome to work wherever suits best for you. Equity. We're a growing start-up and we want all team to members to share in the success of the company through our EMI share options programme. Enhanced holiday allowance. Our policy provides Ablyans with 28 days of paid annual leave (27 regular days, plus a day off to enjoy your birthday). Enhanced parental leave package, so that you can take the time you need to get to know your new family member, rest and recover. Home workstation budget of £500 on joining (and £150 p/a thereafter), so that your home office is set up to serve you well and that you have everything you need to work comfortably. Personal learning and development budget of £1000 annually, and 5% L&D time during working hours to focus on improving your skillset. Private healthcare with BUPA. Medical cash plan to cover a range medical and dental costs. Mental wellbeing coaching and counselling from Self Space. Monthly wellbeing budget via Juno. Life assurance and income protection. Access to Tech & Cycle to Work schemes. Weekly snack allowance for our end-of-week "Need To Know" meeting. A fully-paid one-month sabbatical after five years with Ably. Diversity, Inclusion & Belonging at Ably We believe our differences as individuals is what makes us great. Our people are at the heart of what we do, and we encourage everyone to be their most authentic self at Ably: we see inclusivity and openness as fundamental to creating long-term success as an organization. We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race, religion, educational background or neurodiversity. Ably has an amazing opportunity ahead of us, and we want anyone to be able to contribute to that opportunity.

AI Engineer Location: London Bridge - 3 days onsite, hybrid Salary: Up to £46,000 + benefits Interview process: 2 stages, no tasks I'm partnering with a creative agency that's embedding AI into every part of their business - from improving operational efficiency to delivering innovative generative content for global brands. They're looking for an AI Engineer who can combine strong technical knowledge with project coordination skills to help roll out AI tools, workflows, and systems across the business. This is a hands-on role where you'll research and test AI technologies, coordinate trials, document best practice, and oversee the delivery of new AI solutions. You'll work closely with senior leadership to shape the organisation's AI strategy and ensure projects are implemented smoothly and effectively. Role responsibilities Research and evaluate emerging AI tools for social listening, strategy, production, and reporting Manage AI implementation projects from scoping through to delivery and adoption Build and maintain internal AI resources, toolkits, and use-case libraries Develop custom GPTs and lightweight AI assistants for internal and client use Collaborate on dashboard creation, automation workflows, and early-stage product builds Track adoption, gather feedback, and report on outcomes to leadership Candidate profile Strong knowledge of generative AI tools (Runway, Pika, Veo 3, ChatGPT, Claude, Notion, Midjourney, HeyGen, etc.) Experience coordinating technical or creative projects with multiple stakeholders Able to bridge the gap between technical solutions and creative needs Clear communicator and confident writer for producing documentation and guides Organised, proactive, and able to manage multiple workstreams Desirable skills Familiarity with no/low-code platforms or basic coding knowledge Experience with automation tools (Zapier, Make, Airtable) Ability to self-learn from technical documentation and experiment independently Package Up to £46,000 depending on experience Potential annual bonus up to 18% (performance-based) Health insurance, wellbeing and training budgets (post-probation) 25 days holiday Hybrid working (3 days onsite) Regular socials, summer events, and a collaborative, ambitious culture This role offers the opportunity to work with a highly creative team and play a key role in building scalable AI solutions that directly impact how they operate and deliver for clients. If this sounds like you or you want to know more please send your most updated CV to Rates depend on experience and client requirements Job Information Job Reference: JO-92 Salary: £40000.00 - £46000.00 per annum Salary per: annum Job Duration: Job Start Date: 01/09/2025 Job Industries: Software Engineering Job Locations: Greater London Job Types: Permanent Apply for this Job Name Please enter your full name. Email Enter a valid email address. Upload a CV Upload your CV to accompany your application for this job. Please tick this box to consent to us using your data. How we use your data is outlined in our privacy policy Fields marked with are required.

About The Company At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper intelligent financial advisor in their pocket. That's the future we're creating. Cleo is a rare success story: a profitable, fast growing unicorn with over $300 million in ARR and growing over 2 year over year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact. If you're driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo's success as we scale, while growing alongside a company that's scaling fast, this might be your perfect fit. Follow us on LinkedIn to keep up to date with new product features and insights from the team. About The Role Senior Machine Learning Engineers at Cleo work on building novel solutions to real world problems. This could involve creating chatbots that coach our users around their financial health, building classifiers to better understand transaction data, or optimizing transactions within our payments platform. Ultimately, we're looking for a brilliant senior machine learning engineer to join us on our mission to fight for the world's financial health. You'll lead technical work within a team of adaptable, creative, and product focused engineers, train and integrate cutting edge machine learning across a variety of products, and deploy them into production for millions of users. What You'll Be Doing Training and fine tuning models to solve customer problems. Deploying these models into our production environments using our in house ML platform. Integrating with large language models hosted by OpenAI, Anthropic, GCP, AWS, and others. Working cross functionally with backend engineers, data analysts, UX writers, product managers, annotation teams, and others to ship features that improve our users' financial health. Taking the initiative to propose and lead technical work toward problems that were previously unknown or poorly understood. Driving change at the chapter level that affects multiple squads. Mentoring and advising colleagues on model choice, architecture, and evaluation, and promoting best practices for how we use LLMs. Developed deeper understanding of users' finances through models extracting meaning from transaction data. Developed contextual intent classifiers to understand conversations users have with Cleo. Built ML models to present user actions in a contextual way within conversations. Built ML models to assess risk of customers using bank transaction features and user activity. Built models to optimize payment success for our customers and optimize business costs. What You'll Need Excellent knowledge of both data science (Python, SQL) and production tools. Deep understanding of probability and statistics fundamentals. Big picture thinking to diagnose problems and operationalize research. Top tier communication skills to partner with product and commercial leaders. Industry leading contributions to your field communicated through conferences, blogs, talks, or open source projects. Advanced degree in a quantitative discipline or equivalent commercial experience. Nice to have: Strong experience with additional programming languages such as Java, Scala, or C++. Recruitment Process Interview with a recruiter (30 minutes). Interview with the hiring manager (30 minutes). Python coding interview (45 minutes). White boarding session (60 minutes). Technical discussion (45 minutes). Company Cleo