Manager, Cyber Security, Privacy, TC UKI Location: London Other locations: Primary Location Only Date: 29 Jan 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. About EY: At EY, we are committed to building a better working world. Our Cybersecurity Consulting Practice is rapidly expanding, and we are investing in our capabilities to meet the increasing demand for cybersecurity solutions. Join us and be part of a global team of over 13,000 professionals dedicated to delivering cutting-edge security transformation programs and services. The Opportunity: EY is seeking experienced team members who can provide privacy and data protection services to our clients. This role will see you take a key position in delivering EY's services, leading and managing engagements and client delivery. You will also be expected to take a supporting role in building out EY's privacy and data protection services, defining and supporting go to market activities and advising clients on the current market trends. The role will see you providing specialist advice as part of large multi-discipline EY engagement teams with a focus on privacy, but with the capability to deliver the likes of data protection, data governance and management and cyber security programmes. This role is primarily privacy focused, however, in addition to the above you will have an opportunity work across all aspects of cyber consulting, including data governance, strategy, and other areas. Key Responsibilities Your responsibilities will include but are not limited to: Lead engagements and build productive relationships with client stakeholders through project delivery Work across a portfolio of engagements with our clients, responsible for the day to day delivery of engagement activity contributing to the achievement of quality, time and budget targets Develop the practice by contributing to articles and thought pieces as well as taking part in public speaking engagements at industry events and conferences Working with prospective clients on the planning and delivery phase of engagements Creating high quality reports as part of a team, for review by engagement and project leaders Identifying sales opportunities and working with senior practice leaders and market leaders in the creation of proposals and marketing material Developing junior team members by sharing knowledge, mentoring and coaching them and leading by example Skills and Attributes for Success Professional demeanor with the ability to establish credibility and demonstrate expertise quickly. Excellent communication skills, both oral and written, tailored to diverse audiences. Strong team player who values collaboration and encourages open communication among team members. Proven ability to deliver high-quality outputs against project objectives and tight deadlines. Experience in people management, coaching, and developing colleagues. To Qualify for the Role, You Must Have Professional experience within a consulting or professional services organisation delivering privacy and data protection engagements. This includes the ability to understand, assess design and deliver reviews and assessments, programme enhancements and services to meet UK and global privacy needs, alongside data protection programmes such as data governance management, Data Loss Prevention programmes and technology roll outs. Experience of designing remediation programme roadmaps and change including the ability to scope and plan multiyear enhancement programmes Ability and proven delivery experience across areas including: risk identification and management, regulatory reporting, maturity assessments and compliance assessments, risk reporting operating model and strategy. Broader cybersecurity experience beyond privacy and data protection, whether this is in security transformation, solution architecture, cyber resilience, etc. Experience working with others in the development and delivery of complex client solutions and/or proposition development Ideally, You'll Also Have Privacy-related qualifications such as CIPP/E, CIPM, CIPT, ISEB in Data Protection Experience with Privacy toolings such as OneTrust, BigID, Purview and TrustArc Experience in managing technologies including: DLP, Data Discovery, Classification Security qualifications are a bonus such as CISSP, CISM, CISMP, ISO27001 lead implementer or auditor. Sector experience in Government & Public Sector, Energy & Utilities, Retail and Consumer Products, Life Sciences, Telecoms, Media and Technology, or Transport. Please note: The successful candidate must undergo and pass checks in line with SC (Security Check) clearance standards after joining EY. These checks may include, but are not limited to, verification of identity, right to work in the UK, employment history, proof of address may be required and unspent criminal convictions. Candidates must be a UK national or have been a resident in the UK for a minimum of five years and ensure that they have not spent more than six months outside the UK. Join Us: At EY, you'll have the chance to build a meaningful and fulfilling career, supported by an inclusive culture and cutting-edge technology. Together, we can create a better working world for all. What we look for We're interested in people with integrity who can collaborate with people from a diverse range of backgrounds and crucially a growth mindset. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. Apply Now TCCyberUKI2026 Cyber2026 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Provider Description Enabled SAP as service provider "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data centre "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
04/02/2026
Full time
Manager, Cyber Security, Privacy, TC UKI Location: London Other locations: Primary Location Only Date: 29 Jan 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. About EY: At EY, we are committed to building a better working world. Our Cybersecurity Consulting Practice is rapidly expanding, and we are investing in our capabilities to meet the increasing demand for cybersecurity solutions. Join us and be part of a global team of over 13,000 professionals dedicated to delivering cutting-edge security transformation programs and services. The Opportunity: EY is seeking experienced team members who can provide privacy and data protection services to our clients. This role will see you take a key position in delivering EY's services, leading and managing engagements and client delivery. You will also be expected to take a supporting role in building out EY's privacy and data protection services, defining and supporting go to market activities and advising clients on the current market trends. The role will see you providing specialist advice as part of large multi-discipline EY engagement teams with a focus on privacy, but with the capability to deliver the likes of data protection, data governance and management and cyber security programmes. This role is primarily privacy focused, however, in addition to the above you will have an opportunity work across all aspects of cyber consulting, including data governance, strategy, and other areas. Key Responsibilities Your responsibilities will include but are not limited to: Lead engagements and build productive relationships with client stakeholders through project delivery Work across a portfolio of engagements with our clients, responsible for the day to day delivery of engagement activity contributing to the achievement of quality, time and budget targets Develop the practice by contributing to articles and thought pieces as well as taking part in public speaking engagements at industry events and conferences Working with prospective clients on the planning and delivery phase of engagements Creating high quality reports as part of a team, for review by engagement and project leaders Identifying sales opportunities and working with senior practice leaders and market leaders in the creation of proposals and marketing material Developing junior team members by sharing knowledge, mentoring and coaching them and leading by example Skills and Attributes for Success Professional demeanor with the ability to establish credibility and demonstrate expertise quickly. Excellent communication skills, both oral and written, tailored to diverse audiences. Strong team player who values collaboration and encourages open communication among team members. Proven ability to deliver high-quality outputs against project objectives and tight deadlines. Experience in people management, coaching, and developing colleagues. To Qualify for the Role, You Must Have Professional experience within a consulting or professional services organisation delivering privacy and data protection engagements. This includes the ability to understand, assess design and deliver reviews and assessments, programme enhancements and services to meet UK and global privacy needs, alongside data protection programmes such as data governance management, Data Loss Prevention programmes and technology roll outs. Experience of designing remediation programme roadmaps and change including the ability to scope and plan multiyear enhancement programmes Ability and proven delivery experience across areas including: risk identification and management, regulatory reporting, maturity assessments and compliance assessments, risk reporting operating model and strategy. Broader cybersecurity experience beyond privacy and data protection, whether this is in security transformation, solution architecture, cyber resilience, etc. Experience working with others in the development and delivery of complex client solutions and/or proposition development Ideally, You'll Also Have Privacy-related qualifications such as CIPP/E, CIPM, CIPT, ISEB in Data Protection Experience with Privacy toolings such as OneTrust, BigID, Purview and TrustArc Experience in managing technologies including: DLP, Data Discovery, Classification Security qualifications are a bonus such as CISSP, CISM, CISMP, ISO27001 lead implementer or auditor. Sector experience in Government & Public Sector, Energy & Utilities, Retail and Consumer Products, Life Sciences, Telecoms, Media and Technology, or Transport. Please note: The successful candidate must undergo and pass checks in line with SC (Security Check) clearance standards after joining EY. These checks may include, but are not limited to, verification of identity, right to work in the UK, employment history, proof of address may be required and unspent criminal convictions. Candidates must be a UK national or have been a resident in the UK for a minimum of five years and ensure that they have not spent more than six months outside the UK. Join Us: At EY, you'll have the chance to build a meaningful and fulfilling career, supported by an inclusive culture and cutting-edge technology. Together, we can create a better working world for all. What we look for We're interested in people with integrity who can collaborate with people from a diverse range of backgrounds and crucially a growth mindset. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. Apply Now TCCyberUKI2026 Cyber2026 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Provider Description Enabled SAP as service provider "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data centre "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
Azure Migration Architect 6 Month Contract (Outside IR35) Hybrid, Edinburgh Starting ASAP Day Rate: £DOE About the Role: Harvey Nash's Pub Sec client is looking for an Azure Migration Architect. You will be responsible for the discovery, planning, preparing, and executing Application migrations from on-premises to both Azure and a co-location datacentre as part of a large Data Centre Exit Programme. You will own and coordinate the population of any associated migration collateral (questionnaires, runbooks) required as part of the preparation to the point they are signed off and can be used as a migration toolset. This role ensures that all Applications are migrated safely, data integrity is maintained, and every Application workload is correctly configured including but limited to tagging, security posture, and backup policies. Post migration the role will be part of Early Life Support, ensuring any issues are remediated and included in the formal handover of the Application to Run Essential Skills & Experience: Application and Server Discovery Review the Application and server estate to validate versions, configurations, and compatibility with Azure. Consult vendors for any technical dependency or incompatibility with Azure and prepare options appraisals, allowing informed decisions to be taken. Identify dependencies such as interoperable servers. Ready template migration collateral, including Migration Approach, Application Questionnaire, Application Runbooks With wider team baseline scope and target location of Application migrations Migration Planning and Design Support migration Workload and Wave planning with Project Managers, Vendors, Run Team, and Application Owners. Produce detailed migration runbooks for in scope Applications. Migration Execution Support pre-migration Test Plan execution. Ensure all technical elements of a migration event are completed, in support of "Go" calls with stakeholders. (e.g. Runbook signed off) Monitor health of the application "sync" process into the target platform. Own cutover of the Application via the tasks detailed in the Runbook. Post-cutover lead and perform "smoke" testing of the Application and own remediation of defects. Support Vendor and Business Owner UAT and own remediation of defects. Support Early Life Support and support remediation of defects. Investigate performance issues discovered during testing and support corrective actions. Collaboration and Support Collaborate closely with the Vendors and Application Owners to assess operational impacts and dependencies. Coordinate with Migration Engineers to validate infrastructure readiness and tooling configuration. Collaborate with Test Managers to validate any pre- (baseline testing) and post-migration defects. Consult with Application Owners to understand operational requirements and confirm post-migration success. Engage with network and security teams to resolve Application access or connectivity issues. Required Technical Skills and Experience Previous involvement in large-scale migration or datacentre exit programmes. Strong experience of Public (Azure) and Private (Co-lo) platforms. Understanding of networking fundamentals relevant to a Hybrid Cloud environment. Experience and understanding of a typical legacy enterprise environment. Firsthand experience with migration tools and techniques. (e.g. Azure Site Recovery) and Application migrations Ability to diagnose and remediate complex Application and associated issues during high-pressure migration events. Comfortable working within structured change control processes Ability to consult with Vendors technical teams to support pre- and post-migration issues. Desirable Skills Ability to clearly articulate any knowledge transfer or informal training of the new platforms to the Run Teams. This role has been deemed Outside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.
04/02/2026
Full time
Azure Migration Architect 6 Month Contract (Outside IR35) Hybrid, Edinburgh Starting ASAP Day Rate: £DOE About the Role: Harvey Nash's Pub Sec client is looking for an Azure Migration Architect. You will be responsible for the discovery, planning, preparing, and executing Application migrations from on-premises to both Azure and a co-location datacentre as part of a large Data Centre Exit Programme. You will own and coordinate the population of any associated migration collateral (questionnaires, runbooks) required as part of the preparation to the point they are signed off and can be used as a migration toolset. This role ensures that all Applications are migrated safely, data integrity is maintained, and every Application workload is correctly configured including but limited to tagging, security posture, and backup policies. Post migration the role will be part of Early Life Support, ensuring any issues are remediated and included in the formal handover of the Application to Run Essential Skills & Experience: Application and Server Discovery Review the Application and server estate to validate versions, configurations, and compatibility with Azure. Consult vendors for any technical dependency or incompatibility with Azure and prepare options appraisals, allowing informed decisions to be taken. Identify dependencies such as interoperable servers. Ready template migration collateral, including Migration Approach, Application Questionnaire, Application Runbooks With wider team baseline scope and target location of Application migrations Migration Planning and Design Support migration Workload and Wave planning with Project Managers, Vendors, Run Team, and Application Owners. Produce detailed migration runbooks for in scope Applications. Migration Execution Support pre-migration Test Plan execution. Ensure all technical elements of a migration event are completed, in support of "Go" calls with stakeholders. (e.g. Runbook signed off) Monitor health of the application "sync" process into the target platform. Own cutover of the Application via the tasks detailed in the Runbook. Post-cutover lead and perform "smoke" testing of the Application and own remediation of defects. Support Vendor and Business Owner UAT and own remediation of defects. Support Early Life Support and support remediation of defects. Investigate performance issues discovered during testing and support corrective actions. Collaboration and Support Collaborate closely with the Vendors and Application Owners to assess operational impacts and dependencies. Coordinate with Migration Engineers to validate infrastructure readiness and tooling configuration. Collaborate with Test Managers to validate any pre- (baseline testing) and post-migration defects. Consult with Application Owners to understand operational requirements and confirm post-migration success. Engage with network and security teams to resolve Application access or connectivity issues. Required Technical Skills and Experience Previous involvement in large-scale migration or datacentre exit programmes. Strong experience of Public (Azure) and Private (Co-lo) platforms. Understanding of networking fundamentals relevant to a Hybrid Cloud environment. Experience and understanding of a typical legacy enterprise environment. Firsthand experience with migration tools and techniques. (e.g. Azure Site Recovery) and Application migrations Ability to diagnose and remediate complex Application and associated issues during high-pressure migration events. Comfortable working within structured change control processes Ability to consult with Vendors technical teams to support pre- and post-migration issues. Desirable Skills Ability to clearly articulate any knowledge transfer or informal training of the new platforms to the Run Teams. This role has been deemed Outside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.
Data Science Apprentice (SPACE) - Pfizer Step into a dynamic, fast paced environment where you'll play a vital role in shaping global regulatory processes. This apprenticeship offers you the chance to work on meaningful projects that impact patients worldwide while developing skills will set you apart in your future career. Qualification Requirements Grade 5 in GCSE Mathematics or equivalent, Grade 4 in GCSE English Language or equivalent (prior to admission) BBB-BBC at A Level, with a B in Maths (excluding A Levels in Citizenship, Skills, General Studies, and Critical Thinking) Level 4 Data Analyst apprenticeship at Distinction Compensation & Benefits Salary: £20,500 per annum Pension: Employee 5%, Employer 3% Flexible Working Hours Casual Dress Discount Scheme Employee Assistance Programme Onsite Canteen Onsite Parking Employee Recognition/Awards Working Hours Monday to Thursday, 9 am - 5:25 pm. Fridays, 9 am - 4:05 pm 12 pm - 12:45 pm lunch break Duration 42 months Start Date 1st September 2026 Interview Date The assessment centre for this role will be held in April, date still to be confirmed. Closing Date for Applications 20th March 2026 How to Apply To apply, please click the "Apply Now" button and complete the form. If you are having difficulty completing this, please contact recruitment at emailprotected for assistance. Next Steps Successful candidates will be progressed to a one way video interview. Invitations will be sent via email. The video interview will be reviewed by the Hiring Manager. Job Description The regulatory environment is complex, highly data driven, and continuously evolving. This creates an ideal setting for an Apprentice to develop strong analytical and technical skills while contributing to meaningful organisational outcomes. As a Data Science Apprentice, you will work within Global Regulatory and International Operations and Quality Oversight to explore data, generate insights, and support the improvement of critical business processes. Data Analysis & Insight Generation Source, access and manipulate regulatory and quality datasets to support decision making. Explore, profile, and transform data to ensure accuracy, quality and consistency. Apply statistical analysis and data science techniques to identify trends, risks, and opportunities for improvement. Visualise data through dashboards, reports and storytelling to communicate findings to technical and non technical audiences. Compliance & Quality Oversight Through Data Analyse operational and compliance metrics to identify gaps, deviations or potential risks. Support the design of automated, data driven monitoring approaches to strengthen compliance oversight. Document, track and analyse compliance related issues, providing data supported recommendations for remediation. Present analytical findings, project updates and improvement proposals in meetings. Business Process & System Design Participate in mapping and analysing existing business processes to identify inefficiencies and opportunities for automation. Support system testing, validation and optimisation of new or updated digital tools. Help define and document process requirements to ensure alignment with organisational, ethical and regulatory standards. Process Re Engineering & Continuous Improvement Use analytical evidence to recommend process redesign or optimisation opportunities. Contribute to change management activities including impact assessments, stakeholder engagement and benefit analysis. Apply an inquisitive, hypothesis driven approach to test and evaluate new solutions. What could you expect to gain? Experience working in a multidisciplinary team that oversees global processes where you are valued as a key member and pushed to develop as an individual. A broad range of important transferable skills including excellent communication, problem solving, data analysis, and adaptability enhancing your future employment opportunities. Knowledge on how different departments across Pfizer interact to work towards common goals and the pride of helping patients across the globe. Communicating insights through reporting, dashboards and data storytelling. Candidate Requirements Skills Ability to work effectively in a team environment, as well as in individual settings Effective time management and prioritisation of competing activities Organisational and project management skills Analytical and problem solving skills with a logical thinking approach Ability to generate creative and innovative ideas Oral/written communication and presentation skills Basic knowledge of data analysis, data visualisation and storytelling Technically competent in Microsoft Office - proficient Excel skills are favourable Personal Qualities High level of attention to detail Self driven and able to set goals which are realistic but challenging Pro activity and enthusiasm Ability to communicate effectively with colleagues and voice constructive opinions to Management Motivated to drive your career progression and development Open to change and adaptable within a work environment, with a willingness to learn Training To Be Delivered Qualification to be delivered: BSc (Hons) Data Scientist Training Provider: Nottingham University Delivery model: Training will be completed through block release Future Prospects Upon successful completion of the apprenticeship, you will be eligible to apply for other positions within the business. Things To Be Considered The apprentice must be able to demonstrate the required attitudes, behaviours and interpersonal skills associated with the workplace. The apprentice must be willing to commit an amount of personal time to study. Please ensure you check travel options to be able to commute to the workplace. Sponsored buses are available to aid commuting to the Pfizer Walton Oaks Site. About Pfizer You're the future. Your ambition, talents, ideas and unique way of looking at the world will help us drive innovation in every part of our business. At Pfizer, we apply science and our global resources to bring therapies to people that extend and significantly improve their lives. We strive to set the standard for quality, safety and value in the discovery, development and manufacture of health care products, including innovative medicines and vaccines. Every day, Pfizer colleagues work across developed and emerging markets to advance wellness, prevention, treatments and cures that challenge the most feared diseases of our time. We need people with a hugely diverse range of talents. "Love Science? Want to work on the business side? Get stuck into an apprenticeship to launch your career. Pfizer's apprenticeship scheme, run in partnership with Cogent Skills, offers the best of both worlds. You'll work with world leaders in your field, from researchers to business gurus. You'll study towards a nationally recognised academic or professional qualification. And all the time, you'll be earning a highly competitive salary. Looking for an alternative to college or university, where you can earn while you learn, and build experience with a global leader? Find it at Pfizer. Not sure where this career can take you? Take a look at our dedicated Careers hub to see what this career could look like for you in the future! Cogent Skills group (Cogent) is working hard to ensure a clear strategy towards proactively supporting Equality, Diversity and Inclusion initiatives that seeks to improve diversity and create opportunities for all. GDPR will be complied with when collecting and using this data and the data that you provide will be used for monitoring and analysis only.
03/02/2026
Full time
Data Science Apprentice (SPACE) - Pfizer Step into a dynamic, fast paced environment where you'll play a vital role in shaping global regulatory processes. This apprenticeship offers you the chance to work on meaningful projects that impact patients worldwide while developing skills will set you apart in your future career. Qualification Requirements Grade 5 in GCSE Mathematics or equivalent, Grade 4 in GCSE English Language or equivalent (prior to admission) BBB-BBC at A Level, with a B in Maths (excluding A Levels in Citizenship, Skills, General Studies, and Critical Thinking) Level 4 Data Analyst apprenticeship at Distinction Compensation & Benefits Salary: £20,500 per annum Pension: Employee 5%, Employer 3% Flexible Working Hours Casual Dress Discount Scheme Employee Assistance Programme Onsite Canteen Onsite Parking Employee Recognition/Awards Working Hours Monday to Thursday, 9 am - 5:25 pm. Fridays, 9 am - 4:05 pm 12 pm - 12:45 pm lunch break Duration 42 months Start Date 1st September 2026 Interview Date The assessment centre for this role will be held in April, date still to be confirmed. Closing Date for Applications 20th March 2026 How to Apply To apply, please click the "Apply Now" button and complete the form. If you are having difficulty completing this, please contact recruitment at emailprotected for assistance. Next Steps Successful candidates will be progressed to a one way video interview. Invitations will be sent via email. The video interview will be reviewed by the Hiring Manager. Job Description The regulatory environment is complex, highly data driven, and continuously evolving. This creates an ideal setting for an Apprentice to develop strong analytical and technical skills while contributing to meaningful organisational outcomes. As a Data Science Apprentice, you will work within Global Regulatory and International Operations and Quality Oversight to explore data, generate insights, and support the improvement of critical business processes. Data Analysis & Insight Generation Source, access and manipulate regulatory and quality datasets to support decision making. Explore, profile, and transform data to ensure accuracy, quality and consistency. Apply statistical analysis and data science techniques to identify trends, risks, and opportunities for improvement. Visualise data through dashboards, reports and storytelling to communicate findings to technical and non technical audiences. Compliance & Quality Oversight Through Data Analyse operational and compliance metrics to identify gaps, deviations or potential risks. Support the design of automated, data driven monitoring approaches to strengthen compliance oversight. Document, track and analyse compliance related issues, providing data supported recommendations for remediation. Present analytical findings, project updates and improvement proposals in meetings. Business Process & System Design Participate in mapping and analysing existing business processes to identify inefficiencies and opportunities for automation. Support system testing, validation and optimisation of new or updated digital tools. Help define and document process requirements to ensure alignment with organisational, ethical and regulatory standards. Process Re Engineering & Continuous Improvement Use analytical evidence to recommend process redesign or optimisation opportunities. Contribute to change management activities including impact assessments, stakeholder engagement and benefit analysis. Apply an inquisitive, hypothesis driven approach to test and evaluate new solutions. What could you expect to gain? Experience working in a multidisciplinary team that oversees global processes where you are valued as a key member and pushed to develop as an individual. A broad range of important transferable skills including excellent communication, problem solving, data analysis, and adaptability enhancing your future employment opportunities. Knowledge on how different departments across Pfizer interact to work towards common goals and the pride of helping patients across the globe. Communicating insights through reporting, dashboards and data storytelling. Candidate Requirements Skills Ability to work effectively in a team environment, as well as in individual settings Effective time management and prioritisation of competing activities Organisational and project management skills Analytical and problem solving skills with a logical thinking approach Ability to generate creative and innovative ideas Oral/written communication and presentation skills Basic knowledge of data analysis, data visualisation and storytelling Technically competent in Microsoft Office - proficient Excel skills are favourable Personal Qualities High level of attention to detail Self driven and able to set goals which are realistic but challenging Pro activity and enthusiasm Ability to communicate effectively with colleagues and voice constructive opinions to Management Motivated to drive your career progression and development Open to change and adaptable within a work environment, with a willingness to learn Training To Be Delivered Qualification to be delivered: BSc (Hons) Data Scientist Training Provider: Nottingham University Delivery model: Training will be completed through block release Future Prospects Upon successful completion of the apprenticeship, you will be eligible to apply for other positions within the business. Things To Be Considered The apprentice must be able to demonstrate the required attitudes, behaviours and interpersonal skills associated with the workplace. The apprentice must be willing to commit an amount of personal time to study. Please ensure you check travel options to be able to commute to the workplace. Sponsored buses are available to aid commuting to the Pfizer Walton Oaks Site. About Pfizer You're the future. Your ambition, talents, ideas and unique way of looking at the world will help us drive innovation in every part of our business. At Pfizer, we apply science and our global resources to bring therapies to people that extend and significantly improve their lives. We strive to set the standard for quality, safety and value in the discovery, development and manufacture of health care products, including innovative medicines and vaccines. Every day, Pfizer colleagues work across developed and emerging markets to advance wellness, prevention, treatments and cures that challenge the most feared diseases of our time. We need people with a hugely diverse range of talents. "Love Science? Want to work on the business side? Get stuck into an apprenticeship to launch your career. Pfizer's apprenticeship scheme, run in partnership with Cogent Skills, offers the best of both worlds. You'll work with world leaders in your field, from researchers to business gurus. You'll study towards a nationally recognised academic or professional qualification. And all the time, you'll be earning a highly competitive salary. Looking for an alternative to college or university, where you can earn while you learn, and build experience with a global leader? Find it at Pfizer. Not sure where this career can take you? Take a look at our dedicated Careers hub to see what this career could look like for you in the future! Cogent Skills group (Cogent) is working hard to ensure a clear strategy towards proactively supporting Equality, Diversity and Inclusion initiatives that seeks to improve diversity and create opportunities for all. GDPR will be complied with when collecting and using this data and the data that you provide will be used for monitoring and analysis only.
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on The team This role sits within our Technology Operations & Risk Team, which is responsible for IT Service Management as well as 1LOD Technology Risk, Business Change. Our goal is to help the technology organisation and wider business achieve its commercial objectives through balanced risk management, effective change delivery and resilience through timely response and resolution of incidents. As an enablement function for the business, we are continuously looking at ways to simplify and strengthen our processes through automation and AI. A day in the life Take ownership for the end to end incident management lifecycle for our technology services - ensuring rapid detection, response, triage, remediation and post incident reviews, aligned to business needs and SLAs. Lead the major incident / technical incident response process: ensure correct escalation, coordinate multi discipline teams (infrastructure, applications, security, operations etc), communicate status to stakeholders, restore service with minimal business impact, and ensure root cause and corrective/preventive actions. Oversee the tooling ecosystem for incident management: ensure that incident management platforms (ticketing, alerting, monitoring dashboards, runbooks) are configured, maintained and optimised for efficiency, automation and metrics. Monitor service performance and incident metrics (mean time to detect, mean time to resolve, recurrence rates, SLA compliance) and present reports to tech teams and senior leadership, using data to drive continual service improvement. Partner with the security operations / cyber incident team to manage security related incidents (e.g., logging/alerting, log analysis, triage of suspicious activity, coordinating with SOC, forensic hand off, lessons learned). Own and evolve processes under recognised service management frameworks (for example ITIL / ISO/IEC 20000) ensuring they reflect Zopa Bank's environment, governance requirements and regulatory obligations. Work closely with other IT and business stakeholders (operations, risk, compliance, development, infrastructure) to ensure service delivery is aligned to business outcomes, risks are managed and continuous improvement is embedded. Train and mentor colleagues across the business, ensuring they have the right skills, tooling access and processes to deliver excellent service and response to incidents. About you Hands on experience in IT service delivery/operations, with specific responsibility for incident management in a complex, high availability environment. Proven track record of technical incident management: coordinating major incidents, triaging complex issues across infrastructure, applications, networks, coordinating cross team responses and driving resolution. Strong experience with incident management tooling and platforms (for example ticket/alerting systems such as Jira Service Management, PagerDuty, Splunk, monitoring/observability tools, log analysis tools) and the ability to optimise workflows and automate where appropriate. Certifications in relevant frameworks such as ITIL (Foundation or preferably Intermediate/Expert) and familiarity with service management standards such as ISO/IEC 20000. Experience or strong awareness of security incident management practices: log analysis, triage of security alerts, coordination with SOC teams, performing root cause/root cause analysis for security events. Excellent stakeholder management and communication skills: able to translate technical incident status into business impact language, manage expectations, escalate appropriately and keep leadership informed. Strong analytical and problem solving skills: ability to review incident metrics, spotting trends, hypotheses for root causes, and initiating improvements. Leadership skills: able to lead through incident pressure, guide teams, ensure calm in high stress incident responses, and drive incident review and lessons learned into service improvements. A proactive mindset for continual improvement: you identify and drive enhancements to processes, tooling, service levels, and resilience across the IT service management domain. Ideally, experience working in a regulated environment (such as a bank/financial services) with an understanding of risk, compliance, audit and service governance implications of incident management. Added bonus Experience with observability, monitoring and alerting platforms (for example Splunk, Prometheus, Grafana) and hands on log analysis skills (e.g., analysing event logs, application logs, network logs to support incident response or security investigations). Certification or working knowledge in security or cyber incident response (for example CISSP, CISM, or incident response training). Experience in designing and delivering major incident simulation/drill programmes or running incident simulation exercises (table top drills) to test readiness. Experience in managing / migrating incident management tools and platforms. Experience working in a Fintech or banking environment with real time services, where high availability, change control, risk and regulatory constraints are part of the daily operating model. Knowledge of DevOps/CI/CD and how incident management integrates with deployment pipelines, monitoring, post release health checks and service resilience. Experience managing external vendors/third party service providers in the incident response context (escalation, service contracts, SLAs, hand off). Familiarity with cloud native incident monitoring and response (e.g., AWS CloudWatch) and hybrid infrastructure environments. At Zopa we value flexible ways of working. We value face to face collaboration and a good work life balance. This hybrid role requires you to come to our London office 2 3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
03/02/2026
Full time
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on The team This role sits within our Technology Operations & Risk Team, which is responsible for IT Service Management as well as 1LOD Technology Risk, Business Change. Our goal is to help the technology organisation and wider business achieve its commercial objectives through balanced risk management, effective change delivery and resilience through timely response and resolution of incidents. As an enablement function for the business, we are continuously looking at ways to simplify and strengthen our processes through automation and AI. A day in the life Take ownership for the end to end incident management lifecycle for our technology services - ensuring rapid detection, response, triage, remediation and post incident reviews, aligned to business needs and SLAs. Lead the major incident / technical incident response process: ensure correct escalation, coordinate multi discipline teams (infrastructure, applications, security, operations etc), communicate status to stakeholders, restore service with minimal business impact, and ensure root cause and corrective/preventive actions. Oversee the tooling ecosystem for incident management: ensure that incident management platforms (ticketing, alerting, monitoring dashboards, runbooks) are configured, maintained and optimised for efficiency, automation and metrics. Monitor service performance and incident metrics (mean time to detect, mean time to resolve, recurrence rates, SLA compliance) and present reports to tech teams and senior leadership, using data to drive continual service improvement. Partner with the security operations / cyber incident team to manage security related incidents (e.g., logging/alerting, log analysis, triage of suspicious activity, coordinating with SOC, forensic hand off, lessons learned). Own and evolve processes under recognised service management frameworks (for example ITIL / ISO/IEC 20000) ensuring they reflect Zopa Bank's environment, governance requirements and regulatory obligations. Work closely with other IT and business stakeholders (operations, risk, compliance, development, infrastructure) to ensure service delivery is aligned to business outcomes, risks are managed and continuous improvement is embedded. Train and mentor colleagues across the business, ensuring they have the right skills, tooling access and processes to deliver excellent service and response to incidents. About you Hands on experience in IT service delivery/operations, with specific responsibility for incident management in a complex, high availability environment. Proven track record of technical incident management: coordinating major incidents, triaging complex issues across infrastructure, applications, networks, coordinating cross team responses and driving resolution. Strong experience with incident management tooling and platforms (for example ticket/alerting systems such as Jira Service Management, PagerDuty, Splunk, monitoring/observability tools, log analysis tools) and the ability to optimise workflows and automate where appropriate. Certifications in relevant frameworks such as ITIL (Foundation or preferably Intermediate/Expert) and familiarity with service management standards such as ISO/IEC 20000. Experience or strong awareness of security incident management practices: log analysis, triage of security alerts, coordination with SOC teams, performing root cause/root cause analysis for security events. Excellent stakeholder management and communication skills: able to translate technical incident status into business impact language, manage expectations, escalate appropriately and keep leadership informed. Strong analytical and problem solving skills: ability to review incident metrics, spotting trends, hypotheses for root causes, and initiating improvements. Leadership skills: able to lead through incident pressure, guide teams, ensure calm in high stress incident responses, and drive incident review and lessons learned into service improvements. A proactive mindset for continual improvement: you identify and drive enhancements to processes, tooling, service levels, and resilience across the IT service management domain. Ideally, experience working in a regulated environment (such as a bank/financial services) with an understanding of risk, compliance, audit and service governance implications of incident management. Added bonus Experience with observability, monitoring and alerting platforms (for example Splunk, Prometheus, Grafana) and hands on log analysis skills (e.g., analysing event logs, application logs, network logs to support incident response or security investigations). Certification or working knowledge in security or cyber incident response (for example CISSP, CISM, or incident response training). Experience in designing and delivering major incident simulation/drill programmes or running incident simulation exercises (table top drills) to test readiness. Experience in managing / migrating incident management tools and platforms. Experience working in a Fintech or banking environment with real time services, where high availability, change control, risk and regulatory constraints are part of the daily operating model. Knowledge of DevOps/CI/CD and how incident management integrates with deployment pipelines, monitoring, post release health checks and service resilience. Experience managing external vendors/third party service providers in the incident response context (escalation, service contracts, SLAs, hand off). Familiarity with cloud native incident monitoring and response (e.g., AWS CloudWatch) and hybrid infrastructure environments. At Zopa we value flexible ways of working. We value face to face collaboration and a good work life balance. This hybrid role requires you to come to our London office 2 3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Job Title: IT Infrastructure Assistant Manager (12-Month FTC) Location: City of London (Hybrid - 2 days onsite per week) Contract Type: 12-month Fixed Term Contract (with potential extension or conversion to permanent) Salary: £65,000 - £75,000 per annum (dependent on experience) Working Hours: 35 hours per week (shift pattern between 7:30am - 6:30pm) Notice Period: Immediate or short notice preferred Client: Japanese Investment Bank About the Role We are recruiting an IT Infrastructure Assistant Manager to join the IT Infrastructure function of a highly regulated financial services organisation based in the City of London. The role is responsible for the secure operation, resilience, and continuous improvement of core infrastructure services, with a strong emphasis on vulnerability management, patching, and secure operations. This is a hands-on 3rd line role, requiring deep technical expertise across Microsoft platforms, VMware, identity and access management, and security tooling within a banking or regulated environment. Key Responsibilities Vulnerability & Patch Management Own and operate enterprise vulnerability and patch management processes across servers, virtualisation and endpoints. Act as 3rd line escalation for complex remediation issues, performing root cause analysis and driving permanent fixes. Work closely with Security Operations teams to assess, prioritise and remediate vulnerabilities in line with SLAs and risk policies. Plan and deliver patching via formal change and release governance. Design and enhance automated remediation using tools such as SCCM/ConfigMgr, Intune and PowerShell. Produce audit-ready evidence and compliance reporting. Microsoft Server & Collaboration Platforms Design and support Windows Server environments (), Active Directory, GPO, DNS, DHCP and PKI. Support Exchange (On-Prem & Online), Microsoft 365, Teams, SharePoint and OneDrive, including security integrations. Virtualisation & Data Centre Lead VMware estate management (vSphere 8, VCF, VVF, HCI, Aria), including HA, DRS, vMotion and lifecycle management. Security, Identity & Compliance Implement Microsoft Security Baselines and CIS controls. Manage SSO/MFA, PKI/SSL, PAM (CyberArk) and endpoint security controls. Run enterprise vulnerability programmes using Tenable, Runecast, PatchMyPC. Resilience & Continuity Maintain Disaster Recovery and Business Continuity plans and validate RTO/RPO through testing. Automation, Monitoring & Operations Build automation using PowerShell to reduce manual effort. Operate monitoring platforms (SolarWinds or equivalent), capacity planning and proactive remediation. Provide 3rd line support, lead incident RCA, and deliver long-term fixes. Produce operational documentation, runbooks and change artefacts. Hybrid & Cloud Integration Support Red Hat Linux in hybrid environments. Contribute to Azure and hybrid identity initiatives (Microsoft Entra). Required Skills & Experience 5-8 years' experience in IT Infrastructure or Systems Engineering, ideally within banking or financial services. Strong hands-on experience with: Microsoft Server, Active Directory, Group Policy, PKI VMware vSphere 8 and related platforms SCCM/ConfigMgr, Tenable, Runecast, PatchMyPC Exchange, Microsoft 365, Azure / hybrid identity PowerShell scripting and automation Proven experience delivering vulnerability remediation and secure infrastructure operations. Strong troubleshooting, analytical and root cause analysis skills. Experience working within regulated, audit-driven environments. Excellent communication skills with technical and non-technical stakeholders. Qualifications (Essential) ITIL Foundation Microsoft Certifications (MCSA, MCSE, Azure Administrator/Engineer) VMware Certifications (VCP, VCAP) Desirable: Security+, CISSP or equivalent security certifications. Working Arrangements & Benefits Hybrid working (minimum 2 days per week onsite) Home working equipment provided TOIL payable for out-of-hours support where required Discretionary bonus scheme Comprehensive benefits package including pension, private medical insurance, life assurance, training support, and enhanced leave Important Information Right to Work: Applicants must hold an existing UK Right to Work. Sponsorship is not available. CVs must not include current or expected salary. Salary expectations should be confirmed separately by email. Interview process includes 3-4 stages, combining face-to-face and virtual interviews.
03/02/2026
Full time
Job Title: IT Infrastructure Assistant Manager (12-Month FTC) Location: City of London (Hybrid - 2 days onsite per week) Contract Type: 12-month Fixed Term Contract (with potential extension or conversion to permanent) Salary: £65,000 - £75,000 per annum (dependent on experience) Working Hours: 35 hours per week (shift pattern between 7:30am - 6:30pm) Notice Period: Immediate or short notice preferred Client: Japanese Investment Bank About the Role We are recruiting an IT Infrastructure Assistant Manager to join the IT Infrastructure function of a highly regulated financial services organisation based in the City of London. The role is responsible for the secure operation, resilience, and continuous improvement of core infrastructure services, with a strong emphasis on vulnerability management, patching, and secure operations. This is a hands-on 3rd line role, requiring deep technical expertise across Microsoft platforms, VMware, identity and access management, and security tooling within a banking or regulated environment. Key Responsibilities Vulnerability & Patch Management Own and operate enterprise vulnerability and patch management processes across servers, virtualisation and endpoints. Act as 3rd line escalation for complex remediation issues, performing root cause analysis and driving permanent fixes. Work closely with Security Operations teams to assess, prioritise and remediate vulnerabilities in line with SLAs and risk policies. Plan and deliver patching via formal change and release governance. Design and enhance automated remediation using tools such as SCCM/ConfigMgr, Intune and PowerShell. Produce audit-ready evidence and compliance reporting. Microsoft Server & Collaboration Platforms Design and support Windows Server environments (), Active Directory, GPO, DNS, DHCP and PKI. Support Exchange (On-Prem & Online), Microsoft 365, Teams, SharePoint and OneDrive, including security integrations. Virtualisation & Data Centre Lead VMware estate management (vSphere 8, VCF, VVF, HCI, Aria), including HA, DRS, vMotion and lifecycle management. Security, Identity & Compliance Implement Microsoft Security Baselines and CIS controls. Manage SSO/MFA, PKI/SSL, PAM (CyberArk) and endpoint security controls. Run enterprise vulnerability programmes using Tenable, Runecast, PatchMyPC. Resilience & Continuity Maintain Disaster Recovery and Business Continuity plans and validate RTO/RPO through testing. Automation, Monitoring & Operations Build automation using PowerShell to reduce manual effort. Operate monitoring platforms (SolarWinds or equivalent), capacity planning and proactive remediation. Provide 3rd line support, lead incident RCA, and deliver long-term fixes. Produce operational documentation, runbooks and change artefacts. Hybrid & Cloud Integration Support Red Hat Linux in hybrid environments. Contribute to Azure and hybrid identity initiatives (Microsoft Entra). Required Skills & Experience 5-8 years' experience in IT Infrastructure or Systems Engineering, ideally within banking or financial services. Strong hands-on experience with: Microsoft Server, Active Directory, Group Policy, PKI VMware vSphere 8 and related platforms SCCM/ConfigMgr, Tenable, Runecast, PatchMyPC Exchange, Microsoft 365, Azure / hybrid identity PowerShell scripting and automation Proven experience delivering vulnerability remediation and secure infrastructure operations. Strong troubleshooting, analytical and root cause analysis skills. Experience working within regulated, audit-driven environments. Excellent communication skills with technical and non-technical stakeholders. Qualifications (Essential) ITIL Foundation Microsoft Certifications (MCSA, MCSE, Azure Administrator/Engineer) VMware Certifications (VCP, VCAP) Desirable: Security+, CISSP or equivalent security certifications. Working Arrangements & Benefits Hybrid working (minimum 2 days per week onsite) Home working equipment provided TOIL payable for out-of-hours support where required Discretionary bonus scheme Comprehensive benefits package including pension, private medical insurance, life assurance, training support, and enhanced leave Important Information Right to Work: Applicants must hold an existing UK Right to Work. Sponsorship is not available. CVs must not include current or expected salary. Salary expectations should be confirmed separately by email. Interview process includes 3-4 stages, combining face-to-face and virtual interviews.
Location: Bristol, London, Manchester or Swansea with hybrid-working policy About Made Tech Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. We are building a community of designers, researchers and product professionals to support the public sector's growing demand for a user-centred, design and product led approach to how services are delivered. About the role As the Principal Delivery Manager, you will work with delivery, technical and design leads to ensure projects deliver the desired outcomes for users and customers. You will collaborate with delivery teams and client stakeholders to identify and manage risk and solve issues that arise. The majority of these activities will be value adding. You'll build effective relationships with other senior leaders within the business, enabling you to contribute to Made Tech playbooks and thought leadership. You will support the well-being and development of all team members within your portfolio, by ensuring they receive regular feedback and learning opportunities. Principal Delivery Managers are experts in delivery and define the delivery approach and team shape, inspire trust with senior stakeholders, guide clients through the delivery process from the first client engagement and are the most senior line of project escalation for the account. Definition of success The accomplishments of the Principal Delivery Manager is demonstrated by growing Made Tech's impact, delivering high-value services to our clients, and accelerating the careers of others in both Delivery Management and other capabilities within your portfolio. Key responsibilities Principal Delivery Managers are responsible for delivering outcomes by collaborating with other Principals within the community, the rest of the Account management team, Delivery/Design/Technology leads within their projects, client stakeholders and internal business partners e.g. scheduling, hiring teams. They are responsible to the Co-Heads of Delivery who are their line managers and representatives in the Leadership Team. Strategy Contribute to and deliver on Account Strategy Contribute to and support quarterly / annual DMO objectives Account Level Delivery Assurance Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Oversee compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Oversee commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Lead Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Take the lead on bids, using your knowledge and experience to understand the problem and shape our response Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with senior stakeholders within your account Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, knowledge and expertise Articulate business fundamentals (USP, profitability, risks, target market) Demonstrate advocacy and prioritisation of business fundamentals Display accountability for managing commercial activities within deliveries Be able to recall and describe key Made Tech case studies, including where you were not directly involved in the project Demonstrate prioritisation, delegation and consistent delivery of multiple goals simultaneously Demonstrate fast remediation of performance issues Support direct reports with performance remediation of indirect reports Demonstrate encouragement and mentoring of high performers, to support them towards successful promotions Maintain compliance with all expectations of line management at Made Tech Demonstrate planning of and implementation of risk management activities within programme of projects, including consistent and reliable risk management processes and reporting to key stakeholders Demonstrate activities to ensure that projects, teams and functions have appropriate practices in place to meet required quality levels Have working knowledge of a wide variety of delivery approaches, methods and tools - for example Kanban, Scrum, Scaled Agile, Waterfall, Lean, XP and Design Sprints Recall examples of coaching teams on best practices in other capabilities, including Security, DevOps, User Centred Design and Data Ethics Be able to explain the GDS service standard and how to meet each point, the purpose of each phase of the GDS Service Manual and the roles and responsibilities of all of the DDAT roles that make up a Service Team Be able to describe and advocate for the Made Tech propositions Demonstrate advocacy of best practice delivery with teams and clients Demonstrate experience of designing and running workshops with client stakeholders, including post-workshop feedback Demonstrate experience taking responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution. Demonstrate with feedback from seniors, peers, juniors and client stakeholders Demonstrate positive response to feedback with course correction At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. Are you eligible for security clearance (SC)? All applicants do not need to hold a valid SC at the time of submitting an application but must be eligible to apply for security clearance if successful for the role. Eligibility for SC requires a minimum of 5 years UK residency and 5 years employment history (or back to full-time education). If at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice Our hiring process is designed to be thorough, transparent, and supportive . click apply for full job details
03/02/2026
Full time
Location: Bristol, London, Manchester or Swansea with hybrid-working policy About Made Tech Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. We are building a community of designers, researchers and product professionals to support the public sector's growing demand for a user-centred, design and product led approach to how services are delivered. About the role As the Principal Delivery Manager, you will work with delivery, technical and design leads to ensure projects deliver the desired outcomes for users and customers. You will collaborate with delivery teams and client stakeholders to identify and manage risk and solve issues that arise. The majority of these activities will be value adding. You'll build effective relationships with other senior leaders within the business, enabling you to contribute to Made Tech playbooks and thought leadership. You will support the well-being and development of all team members within your portfolio, by ensuring they receive regular feedback and learning opportunities. Principal Delivery Managers are experts in delivery and define the delivery approach and team shape, inspire trust with senior stakeholders, guide clients through the delivery process from the first client engagement and are the most senior line of project escalation for the account. Definition of success The accomplishments of the Principal Delivery Manager is demonstrated by growing Made Tech's impact, delivering high-value services to our clients, and accelerating the careers of others in both Delivery Management and other capabilities within your portfolio. Key responsibilities Principal Delivery Managers are responsible for delivering outcomes by collaborating with other Principals within the community, the rest of the Account management team, Delivery/Design/Technology leads within their projects, client stakeholders and internal business partners e.g. scheduling, hiring teams. They are responsible to the Co-Heads of Delivery who are their line managers and representatives in the Leadership Team. Strategy Contribute to and deliver on Account Strategy Contribute to and support quarterly / annual DMO objectives Account Level Delivery Assurance Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Oversee compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Oversee commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Lead Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Take the lead on bids, using your knowledge and experience to understand the problem and shape our response Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with senior stakeholders within your account Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, knowledge and expertise Articulate business fundamentals (USP, profitability, risks, target market) Demonstrate advocacy and prioritisation of business fundamentals Display accountability for managing commercial activities within deliveries Be able to recall and describe key Made Tech case studies, including where you were not directly involved in the project Demonstrate prioritisation, delegation and consistent delivery of multiple goals simultaneously Demonstrate fast remediation of performance issues Support direct reports with performance remediation of indirect reports Demonstrate encouragement and mentoring of high performers, to support them towards successful promotions Maintain compliance with all expectations of line management at Made Tech Demonstrate planning of and implementation of risk management activities within programme of projects, including consistent and reliable risk management processes and reporting to key stakeholders Demonstrate activities to ensure that projects, teams and functions have appropriate practices in place to meet required quality levels Have working knowledge of a wide variety of delivery approaches, methods and tools - for example Kanban, Scrum, Scaled Agile, Waterfall, Lean, XP and Design Sprints Recall examples of coaching teams on best practices in other capabilities, including Security, DevOps, User Centred Design and Data Ethics Be able to explain the GDS service standard and how to meet each point, the purpose of each phase of the GDS Service Manual and the roles and responsibilities of all of the DDAT roles that make up a Service Team Be able to describe and advocate for the Made Tech propositions Demonstrate advocacy of best practice delivery with teams and clients Demonstrate experience of designing and running workshops with client stakeholders, including post-workshop feedback Demonstrate experience taking responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution. Demonstrate with feedback from seniors, peers, juniors and client stakeholders Demonstrate positive response to feedback with course correction At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. Are you eligible for security clearance (SC)? All applicants do not need to hold a valid SC at the time of submitting an application but must be eligible to apply for security clearance if successful for the role. Eligibility for SC requires a minimum of 5 years UK residency and 5 years employment history (or back to full-time education). If at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice Our hiring process is designed to be thorough, transparent, and supportive . click apply for full job details
We are seeking an experienced and results-driven Vulnerability & Security Compliance Lead who plays a critical role in ensuring the security and reliability of our customers IT infrastructure. This role is responsible for leading efforts to identify, assess, and mitigate vulnerabilities, ensuring systems and applications are updated with the latest patches and compliance requirements. The role combines technical expertise, process leadership, and strategic planning to maintain strong security hygiene and safeguard our customers technology assets from potential threats. As this is a leadership role, you will ensure the service desk team leader and their analysts have the suitable tools, schedules and skills to perform the routine maintenance activities. The role will also look to support the development of the wider security operations capability under continual improvement. Key Responsibilities: Develop and execute a comprehensive patch management strategy across all IT systems and applications. Coordinate and implement regular patching cycles while minimizing downtime and disruption to business operations. Coordinate the testing of patches prior to deployment to validate functionality and compatibility. Utilize vulnerability scanning tools to identify weaknesses in the IT environment. Analyze and prioritize vulnerabilities based on risk impact and business-criticality. Oversee and enforce best practice for security hygiene; access reviews, vulnerability assessment, key rotation, etc Collaborate with internal teams to remediate identified vulnerabilities in a timely and efficient manner. Ensure compliance with regulatory requirements, internal policies, and industry standards related to patching and vulnerability management Generate reports on vulnerability status, patching progress, and key metrics for senior leadership and audit purposes. Act as a point of expertise for patching and vulnerability management within the organization. Work closely with cross-functional teams, including IT Operations, Security, and Application teams, to align patching and remediation activities with business objectives. Identify inefficiencies in processes and workflows, recommending and implementing improvements to enhance service quality. Collaborate with third-party vendors for tools and solutions, ensuring optimal performance and cost-effectiveness. Perform and maintain risk assessments, gap analysis, and risk register(s). Supporting external assessments. Supporting security Incident responses. Supporting the development of security policies and procedures. Qualifications Skills, Education & Qualifications: Proven experience in IT patch management, vulnerability assessment, or IT security. Familiarity with security hygiene/compliance standards. Strong understanding of operating systems (Windows, Linux, etc.), applications, and network security principles. Proficiency in vulnerability scanning and patch deployment tools (e.g., Qualys, Tenable, SCCM, WSUS, SCOM, Manage Engine, SolarWinds, Linux distributions (Ubuntu, CentOS, RedHat etc), Ansible, AWS Patch Manager/Azure Update Manager). Proficiency in command line interface. Proficiency in Security and Vulnerability tools (e.g., Microsoft Defender for Endpoint, AlertLogic, Web Application Scanning, Tripwire, Tenable Nessus). Strong problem-solving, analytical, reporting and organizational skills. Experience or understanding of of security compliance frameworks; ISO27001, NIST, SOC2, Cyber Essentials, etc. Relevant certifications (e.g., CISSP, CISM, CompTIA Security+, or similar) are highly desirable. Detail-oriented with a proactive approach to problem-solving. Ability to prioritize tasks effectively in a fast-paced and dynamic environment. Committed to driving continuous improvement in cybersecurity processes and practices. Experience with ITSM tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality service. Strategic thinking and decision-making. Ability to manage multiple priorities and meet deadlines. Adaptability to evolving technologies, processes and security guidance's. Excellent communication and stakeholder management skills. Additional Information At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability. One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth. Company Description Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams.Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has redefined businesses globally, helping shape the future for large public sector organisations and major global, private brands. We put users and user-centric design at the heart of everything we do, enabling our customers to exceed expectations for their customers. Our approach is underpinned by the Version 1 Strength in Balance model - a balanced focus across our customers, our people and a strong organisation. This model is guided by core values that are embedded in every aspect of what we do. Our customers' need for transformation is our driving force. We enable them to accelerate their journey to their digital future with our deep expertise and innovative approach. Our global technology partners - Oracle, Microsoft, AWS, Red Hat, and Snowflake - help us tackle any challenge by leveraging a technology-driven approach. Our people unlock our potential. They immerse themselves intothe world of our customers to truly understand the unique challenges they face. Our teams, made up of highly skilled, passionate individuals, act with agility and integrity. We continually invest in their development and foster a culture that encourages collaboration and innovation. This is a reflection of our Strength in Balance model, which emphasises a balanced focus on our customers, our people, and a strong organisation. Through our comprehensive range of Managed Service offerings, we take ownership of the tasks that distract Customers from what really matters; driving their business objectives and strategic initiatives.We enable them to save time, and reduce costs and risk, by continually improving your technology estates, ensuring they drive value for their business. Go beyond simply 'keeping the lights on' and embrace the potential of our ASPIRE Managed Services that place AI, continuous improvement and business innovation at the heart of everything we do. From operational maintenance through to optimisation, we are trusted managed service experts with a sustainable, value-led approach and a wealth of industry sector expertise and experience.
02/02/2026
Full time
We are seeking an experienced and results-driven Vulnerability & Security Compliance Lead who plays a critical role in ensuring the security and reliability of our customers IT infrastructure. This role is responsible for leading efforts to identify, assess, and mitigate vulnerabilities, ensuring systems and applications are updated with the latest patches and compliance requirements. The role combines technical expertise, process leadership, and strategic planning to maintain strong security hygiene and safeguard our customers technology assets from potential threats. As this is a leadership role, you will ensure the service desk team leader and their analysts have the suitable tools, schedules and skills to perform the routine maintenance activities. The role will also look to support the development of the wider security operations capability under continual improvement. Key Responsibilities: Develop and execute a comprehensive patch management strategy across all IT systems and applications. Coordinate and implement regular patching cycles while minimizing downtime and disruption to business operations. Coordinate the testing of patches prior to deployment to validate functionality and compatibility. Utilize vulnerability scanning tools to identify weaknesses in the IT environment. Analyze and prioritize vulnerabilities based on risk impact and business-criticality. Oversee and enforce best practice for security hygiene; access reviews, vulnerability assessment, key rotation, etc Collaborate with internal teams to remediate identified vulnerabilities in a timely and efficient manner. Ensure compliance with regulatory requirements, internal policies, and industry standards related to patching and vulnerability management Generate reports on vulnerability status, patching progress, and key metrics for senior leadership and audit purposes. Act as a point of expertise for patching and vulnerability management within the organization. Work closely with cross-functional teams, including IT Operations, Security, and Application teams, to align patching and remediation activities with business objectives. Identify inefficiencies in processes and workflows, recommending and implementing improvements to enhance service quality. Collaborate with third-party vendors for tools and solutions, ensuring optimal performance and cost-effectiveness. Perform and maintain risk assessments, gap analysis, and risk register(s). Supporting external assessments. Supporting security Incident responses. Supporting the development of security policies and procedures. Qualifications Skills, Education & Qualifications: Proven experience in IT patch management, vulnerability assessment, or IT security. Familiarity with security hygiene/compliance standards. Strong understanding of operating systems (Windows, Linux, etc.), applications, and network security principles. Proficiency in vulnerability scanning and patch deployment tools (e.g., Qualys, Tenable, SCCM, WSUS, SCOM, Manage Engine, SolarWinds, Linux distributions (Ubuntu, CentOS, RedHat etc), Ansible, AWS Patch Manager/Azure Update Manager). Proficiency in command line interface. Proficiency in Security and Vulnerability tools (e.g., Microsoft Defender for Endpoint, AlertLogic, Web Application Scanning, Tripwire, Tenable Nessus). Strong problem-solving, analytical, reporting and organizational skills. Experience or understanding of of security compliance frameworks; ISO27001, NIST, SOC2, Cyber Essentials, etc. Relevant certifications (e.g., CISSP, CISM, CompTIA Security+, or similar) are highly desirable. Detail-oriented with a proactive approach to problem-solving. Ability to prioritize tasks effectively in a fast-paced and dynamic environment. Committed to driving continuous improvement in cybersecurity processes and practices. Experience with ITSM tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality service. Strategic thinking and decision-making. Ability to manage multiple priorities and meet deadlines. Adaptability to evolving technologies, processes and security guidance's. Excellent communication and stakeholder management skills. Additional Information At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability. One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth. Company Description Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams.Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has redefined businesses globally, helping shape the future for large public sector organisations and major global, private brands. We put users and user-centric design at the heart of everything we do, enabling our customers to exceed expectations for their customers. Our approach is underpinned by the Version 1 Strength in Balance model - a balanced focus across our customers, our people and a strong organisation. This model is guided by core values that are embedded in every aspect of what we do. Our customers' need for transformation is our driving force. We enable them to accelerate their journey to their digital future with our deep expertise and innovative approach. Our global technology partners - Oracle, Microsoft, AWS, Red Hat, and Snowflake - help us tackle any challenge by leveraging a technology-driven approach. Our people unlock our potential. They immerse themselves intothe world of our customers to truly understand the unique challenges they face. Our teams, made up of highly skilled, passionate individuals, act with agility and integrity. We continually invest in their development and foster a culture that encourages collaboration and innovation. This is a reflection of our Strength in Balance model, which emphasises a balanced focus on our customers, our people, and a strong organisation. Through our comprehensive range of Managed Service offerings, we take ownership of the tasks that distract Customers from what really matters; driving their business objectives and strategic initiatives.We enable them to save time, and reduce costs and risk, by continually improving your technology estates, ensuring they drive value for their business. Go beyond simply 'keeping the lights on' and embrace the potential of our ASPIRE Managed Services that place AI, continuous improvement and business innovation at the heart of everything we do. From operational maintenance through to optimisation, we are trusted managed service experts with a sustainable, value-led approach and a wealth of industry sector expertise and experience.