20 jobs found

The Role & Key Responsibilities Job Title: Product Delivery Lead - Data & Analytics Location: Peterborough (Hybrid) Are you an experienced Product Delivery Lead with a passion for delivering innovative data and analytics solutions that create real business value? Do you thrive in fast-paced, Agile environments, bringing together cross-functional teams to deliver high-quality products that support business transformation? Our Data & Analytics Services team is looking for a Product Delivery Lead to drive the successful end-to-end delivery of our data and analytics products. Working closely with the Product Manager and technical specialists, you'll lead delivery across data engineering, business intelligence, AI, data science and architecture teams, ensuring solutions are delivered on time, within budget, and aligned to business priorities while continuously improving the way we deliver value. What you'll be doing Lead the end-to-end delivery of data and analytics products, translating product priorities into clear delivery plans that maximise business value. Coordinate cross-functional teams across data engineering, business intelligence, AI, data science and architecture to deliver high-quality solutions. Manage delivery plans, budgets, risks, dependencies and resources, ensuring projects are delivered on time, within budget and to a high standard. Work closely with the Product Manager to ensure delivery aligns with product strategy, customer priorities and business objectives. Champion Agile delivery practices, driving continuous improvement, consistency and increased delivery maturity across the Data & Analytics function. Ensure solutions meet agreed standards for data quality, security, privacy, governance and enterprise architecture. Build strong relationships with business stakeholders, suppliers and delivery partners, providing clear communication, progress updates and delivery reporting. Identify opportunities to improve delivery processes, documentation and ways of working to enhance efficiency and customer outcomes. What you'll bring Proven experience leading the successful delivery of data and analytics products within complex, cross-functional environments. Strong understanding of Agile delivery methodologies and product-led delivery approaches. Experience working with modern data platforms such as Microsoft Fabric, alongside tools such as Power BI, ServiceNow, Jira and/or Azure DevOps. Good understanding of data platforms, analytics, reporting solutions and enterprise data architectures. Demonstrated experience managing delivery risks, budgets, dependencies and competing priorities. Excellent stakeholder management and communication skills, with the ability to engage both technical and non-technical audiences, including senior stakeholders. Experience working collaboratively with third-party suppliers and external delivery partners. A proactive, customer-focused mindset with the ability to take ownership, influence others and drive continuous improvement within a fast-paced environment. Location Hybrid, a mix of office and homeworking. This role will be based at our Peterborough offices on the Lynchwood Business Park. The office has recently been renovated and along with a modern work environment has great public transport links, free onsite parking, free drink facilities, free lunch option each day and a great team culture. About The Company Associated British Foods is a global giant when it comes to the world of food processing and retail. Our ingredients division is the world's second-largest producer of both sugar and baker's yeast and our grocery brands occupy leading positions across the globe meaning that, in the UK, nine out of ten households use our brands. Associated British Foods Business Technology Services (BTS) was first established in 2008 to deliver a centralised IT infrastructure and service to our fellow ABF businesses. We have now grown and operate in over 185 locations spread across 23 countries supported by a fantastic team of nearly 200. Our customers are at the heart of everything we do and we're looking for people who are eager to join us in supporting and delivering this vision. We want you to be a part of our future and to support you, so below are a handful of some of our benefits that are offered to our employees. AB Foods BTS match up to 10% pension (contributory) Up to 10% Bonus Opportunity to buy up to 5 days holiday per calendar year Discounts on ABF products such as Twinings, Silverspoon, Pataks and Ryvita 24/7 free and confidential access to an Employee Assistance Programme to support you as and when necessary Free lunch option available every day Access to a staff shop with discounted ABF brand products We're looking for dedicated and conscientious people who embrace and live our values. If you are an individual who thrives in a collaborative, trusting and pioneering work environment, ABF could be the right company for you.

Business AnalystApplylocations: Home - UK- Englandtime type: Full timeposted on: Posted Todayjob requisition id: R# Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Role Purpose The job holder will be based in the project delivery team which sits in Howden Group HoldingsThe Project Delivery Team (PDT) is comprised of project management and business analysis professionals who work collaboratively with Howden business units to facilitate and deliver change (both business and technology programmes / projects).The project portfolio of work is aligned to the growth strategies of Howden Group Holdings as a whole.A business analyst provides analytical services such as (but not limited to) requirements engineering, process modelling and data analysis on a variety of projects and initiatives. The portfolio at any given time will contain projects of contrasting magnitude for both existing systems and new products. A business analyst will act as a bridge between business units, internal development teams, IT Infrastructure and third party suppliers to help ensure successful project delivery.A major part of the role involves analysing a business's processes and systems, investigating the current situation, identifying gaps and documenting improvements required. They will manage the requirements catalogue / product backlog for most projects and will be an essential point of contact for stakeholders.A Business Analyst is expected to: Provide quality business analysis services to Howden and ensure that projects and products are delivered on time, within budget and meet the quality standards outlined at initiation. Provide professional, friendly and positive project support to Howden and meeting the challenges of a dynamic and growing company. Collaborate with the Howden business units to deliver initiatives, which increase revenue generation, process efficiency and regulatory compliance. Key Accountabilities Planning Identifies analysis tasks and manages own work on assigned projects as well as contributing to other projects as required Provides relevant management information to stakeholders/management team as required. Technical: a)Stakeholder Management Facilitation of communication between various parties within and external to Howden Group Holdings Point of contact and first stage decision-maker for requirements, project issues and queries. Responsibility for resolving project issues and escalating as needed. Resolve conflict between stakeholders and bring differing parties to agreement. Develop strong relationships with business units and external vendors Building up of knowledge of specific business divisions as well as the wider Howden Group Holdings subsidiary companies and championing business change and strategic company goals. b) Requirements Engineering Requirements gathering and analysis for strategic and operational projects, using a variety of methodologies: (traditional requirements, user stories. backlog building, backwards and forwards traceability.) Planning, managing and running workshops, interviews and prototyping sessions in order to elicit requirements. Creating and maintaining requirements documentation, which can be used to gain stakeholder agreement as well as provide suitable information to developers to build / configure products. Becoming the expert in the systems requirements during the implementation of a project. Performing the full requirements lifecycle - elicitation, analysis, documentation and management Functional & Non-Functional requirements Managing scope and requirements changes during implementation and adhering to change governance. Production of suitable requirements appendices such as use cases, process diagrams and technical specifications. c) Process Improvement Identifying and documenting current business processes for existing or acquired companies Analysing current processes for opportunities and improvements in relation to operational efficiency, revenue or risk mitigation. Supporting the business and operations managers with the design and documentation of future processes and target operating models. d) Programmes & Projects (Business & IT) Co-operating with project managers / product owners in producing business cases and cost/benefit analysis. Outline solution options and make recommendations. Assisting project managers with PIDs, full-scale project plans and associated communication documents. Keep informed of legal and regulatory developments relevant to projects within the Company/Group. Liaison and participation within London Market initiatives and associated projects. Configuration of business systems. Production of new retail / wholesale insurance product specifications UAT management and writing test scripts. Analyse discrepancies in service or performance and make recommendations for updates - Assisting quality assurance teams Providing training and production of reference documentation for new systems. Providing clean handover to "Business as Usual" support teams. Supporting vendor selection RFI / RFP processes Provision of comprehensive data analysis and compiling reports and presentations to support projects. e) Technology Product Delivery Able to take on the product owner role within projects as required. This role is not limited to Agile Scrum and varies depending on resource needs. Owns the product backlog and manages user stories, requirements or specifications. Defines the product features by creating user stories or requirements for the product including acceptance criteria. Makes decisions on product integrity and prioritisation of items within the product backlog. Interfaces heavily with stakeholders and product development teams. Champion of the product and responsible for communicating strategy and status Involved in promotion of the product both internally and externally as required. To delegate and liaise with technical product owners as necessary Ability to Multi-task analysis and product management deliverables under pressure.# What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Job Overview Senior Developer - Digital Delivery Hub (Data Technology and Innovation). Location: Leeds Salary: £65,000 - £80,000 Grade: Lead Associate - Regulatory Office Responsibilities Lead the delivery of high quality digital solutions by guiding development activity, mentoring colleagues and strengthening team capability to achieve successful outcomes. Take ownership of technical incidents, support issues and defect resolution to ensure reliable services and minimise disruption for users. Deliver development artefacts aligned to product requirements, enabling the creation of scalable and effective digital products that meet business needs. Champion engineering best practice by leading initiatives that enhance ways of working and contribute to a growing community of practice across the organisation. Influence wider engineering strategy by sharing technical insight and identifying opportunities to improve development standards and delivery capability. Foster a culture of continuous improvement by promoting agile ways of working, collaboration and ongoing professional development across the team. Play a key role in shaping the future of digital delivery, contributing to high profile projects that support organisational objectives and improve outcomes for consumers. Build technical and regulatory expertise while benefiting from flexible working, a supportive environment and an inclusive culture that values diverse perspectives and innovation. Requirements Minimum: Experience as a Senior Developer with a solid understanding of software engineering principles and their application. Experience of Cloud Native development, ideally on AWS. High level of experience in either Java or C# and React or Angular. Essential: Degree level qualification in Computing, Computer Science or a related discipline, or equivalent practical experience gained within software engineering environments. Strong understanding of development automation, using tools and practices that improve efficiency, quality and software delivery outcomes. Effective communication skills with the ability to engage confidently within multidisciplinary teams and with a broad range of stakeholders. Proven ability to collaborate with engineers, designers, product managers and analysts to deliver high quality solutions aligned to user and business needs. Commitment to software engineering best practice, producing high quality code that is coherent, loosely coupled, maintainable, well documented and fully testable. Ability to evaluate, select and apply innovative development approaches, adapting practices and frameworks to meet technical and delivery requirements. Experience working within agile environments, alongside Solution and Technical Architects, with an understanding of system architecture, implementation trade offs and Continuous Integration and Continuous Delivery practices. Benefits 25 days annual leave plus bank holidays. Hybrid working model - a minimum of 40% in the office each month (expectation of 50% for senior leaders). Non contributory pension (8-12% depending on age) and life assurance at eight times your salary. Private healthcare with Bupa, income protection and 24/7 Employee Assistance. 35 hours of paid volunteering annually. A flexible benefits scheme designed around your lifestyle. Equality & Diversity We are a Disability Confident Employer and are committed to fostering a diverse and inclusive culture free from discrimination and bias, supporting colleagues to deliver at their best.

Advanced Solutions ArchitectSkip to main contentLight & Wonder does not collect personally identifiable or confidential information about individuals or companies through the use of "cookies", "spiders", "web beacons" or other data mining devices except when such individuals specifically provide information on a voluntary basis, for example, in the On the Wire account-opening registration process and in transactional areas of this Web Site. Solutions Architect page is loaded Advanced Solutions ArchitectApplyremote type: Hybridlocations: Chiswick, United Kingdom: Sofia, Bulgaria: Marousi, Greecetime type: Full timeposted on: Posted Todayjob requisition id: R322289 iGaming: If it's iGaming, we know a thing or two. At Light & Wonder, It's all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers. Position Summary The Senior Software Architect is a senior technical leadership role within the iGaming Platform team. This is not a "heads-down coding" role, nor is it a purely advisory one - it sits at the intersection of hands-on delivery and architectural ownership. You will be expected to make and defend design decisions, lead cross-team technical alignment, and ensure the platform scales, integrates, and operates reliably at global scale.You bring established architecture experience, deep software engineering instincts, and the credibility to influence without authority across multiple platform portfolios. You will contribute to the Architecture Review Board (ARB), own Architectural Decision Records (ADRs), and play a central role in shaping how the OpenGaming platform evolves. Architectural Leadership Own and produce Architectural Decision Records (ADRs) for significant design decisions, ensuring rationale, context, and consequences are documented and retained Participate actively in the Architecture Review Board (ARB), reviewing solution designs across platform portfolios and applying the L&W Architectural Standards Define and enforce architecture patterns, integration contracts, and non-functional requirements (NFRs) across the Nova platform and adjacent systems Contribute to the Tech Atlas, Asset Registry, and governance artefacts that underpin L&W's architecture practice Lead threat modelling exercises using structured approaches (STRIDE, Threagile) and translate outcomes into actionable security requirements Technical Design & Delivery Produce high-quality solution designs - from C4 context and container diagrams through to component and sequence-level detail - that can be directly implemented by engineering teams Design and evolve RESTful and event-driven APIs using OpenAPI specifications, establishing contracts that support independent team delivery Architect integrations with third-party systems including payment providers, identity services, regulatory reporting endpoints, and operator platforms Provide technical governance over CI/CD pipeline design, environment architecture, and deployment strategies using GitHub Actions, Kustomize, and ArgoCD Hands-on prototyping and proof-of-concept development when needed to de-risk architectural decisions Engineering Quality & Standards Define and champion non-functional standards: performance baselines, resilience patterns, observability requirements, and security controls Lead or contribute to performance and load testing design, interpreting results in the context of SLAs and platform growth targets Establish and evolve coding and integration standards across Java/Spring services on the platform Drive adoption of structured security practices through the Security Champions programme and DevSecOps tooling integration Collaboration & Influence Provide technical mentorship to Associate and mid-level architects and senior engineers, building architectural thinking across the team Translate complex technical positions into clear, concise communication for delivery leads, product managers, and executive stakeholders Drive alignment between iGaming and wider L&W engineering teams on shared concerns: API strategy, data platforms, observability, and shared services Participate in hiring and technical assessment processes for engineering and architecture candidates Qualifications Degree in Computer Science, Software Engineering, or a related technical discipline, or demonstrably equivalent experience. Professional certifications (AWS, Azure, GCP) are valued but not a substitute for practical architecture experience. 7+ years in software engineering with at least 3 years in an explicit architecture role - designing systems, not just building them Proven track record of owning architectural decisions end-to-end: from initial discovery and option analysis through to documented ADR and post-implementation review Strong Java/Spring Boot background with demonstrable experience designing cloud-native microservices at scale Experience designing and operating event-driven systems using Kafka or equivalent messaging platforms Hands-on exposure to API gateway technologies and federated API management across multiple consumer profiles Experience operating in a regulated or compliance-driven environment (gaming, fintech, payments, or similar) Demonstrable experience working within or contributing to a governance process - ARB, design authority, technical steering, or equivalent Comfortable producing architecture artefacts independently: C4 diagrams, ADRs, threat models, NFR matrices Additional Information Why would you enjoy working with us at Light & Wonder? Competitive benefits, an open and supportive environment as well as a modern and exciting workplace. The opportunity to interact with global teams on a regular basis and the possibility to switch teams and projects as you and our business continues to develop and grow. Exciting projects with opportunities for creating positive change to our game engineering ecosystem.And if that is not enough; you will get to enjoy a stunning work location and flexible working whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career .

Product Owner (Associate Manager) - Newcastle Hybrid Working: Minimum 3 days per week in-office requirement. Security Clearance: This role requires a 5+ year UK address history at the point of application. Job Summary We are looking for a skilled Product Owner to join our dynamic team. As a Product Owner at Accenture, you will work closely with stakeholders, development teams and business leaders to define product vision, prioritise features and ensure successful delivery. You will play a key role in driving agile product development, aligning business objectives with technology solutions and delivering value to our clients. Key Responsibilities Define and communicate the product vision, roadmap, and goals to development teams and stakeholders. Partner with stakeholders to co create product strategy and serve as proxy Product Owner when required to ensure client priorities are reflected in the backlog. Maintain and refine the product backlog, ensuring alignment with strategic objectives and business requirements. Collaborate with Business Analysts and User Centered Design (UCD) teams to gather, analyse, and document requirements, integrating UX research insights into product decisions. Act as the primary liaison between stakeholders and development teams, ensuring transparency, alignment, and effective communication. Facilitate agile ceremonies, including sprint planning, backlog refinement, and sprint reviews, to drive successful sprint execution. Oversee sprint planning and execution, proactively identifying risks and dependencies that may impact delivery. Develop and execute product rollout and scaling strategies in collaboration with stakeholders and operations. Monitor product performance, gather user feedback, and drive continuous improvement and innovation. Ensure compliance with industry standards, security best practices, and regulatory requirements. Qualifications 5+ years of experience in product management or a related role, preferably within a consulting environment. Demonstrated leadership in mentoring Product Owners or Business Analysts, championing best practices and driving a culture of continuous improvement and growth. Proven expertise managing the full product lifecycle - from ideation and discovery through launch, enhancements, and ongoing maintenance. Hands on experience in Agile, Scrum, Kanban or Scaled Agile (SAFe) environments, utilising Agile project management tools such as JIRA & Confluence. Strong grasp of software development lifecycle (SDLC) and digital transformation. Excellent communication, leadership and stakeholder management skills. Advanced analytical and problem solving capabilities, with a track record of successful delivery. Experience leading cross functional teams and shaping product strategy. Ability to establish and implement mechanisms for measuring and delivering business benefits. Demonstrated innovation in solution design and delivery. Set Yourself Apart Professional Certifications - PSPO, CSPO, POPM, IIBA CPOA. Experience working with cloud platforms (AWS, Azure, Google Cloud). Demonstrated ability to apply Government Digital Service (GDS) principles. Proven experience leveraging artificial intelligence (AI) technologies to drive product innovation, enhance user experiences, and deliver measurable business benefits. Strong knowledge of UX/UI best practices. Industry experience in public sector, finance, healthcare or telecommunications. What's in It for You Competitive basic salary, 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for.

Job Description Product Owner (Associate Manager) Location: Newcastle Hybrid Working: Minimum 3 days per week in-office requirement Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. At Accenture, we believe in reinventing what's possible - for our clients, our teams and ourselves. Our Advanced Technology Centre is a thriving technology and innovation hub from where we deliver high quality services to a number of private and public sector clients. Job Summary We are looking for a skilled Product Owner to join our dynamic team. As a Product Owner at Accenture, you will work closely with stakeholders, development teams and business leaders to define product vision, prioritise features and ensure successful delivery. You will play a key role in driving agile product development, aligning business objectives with technology solutions and delivering value to our clients. Key Responsibilities as a Product Owner Define and communicate the product vision, roadmap, and goals to development teams and stakeholders. Partner with stakeholders to co-create product strategy; serve as proxy Product Owner when required to ensure client priorities are reflected in the backlog. Maintain and refine the product backlog, ensuring alignment with strategic objectives and business requirements. Collaborate with Business Analysts and User-Centered Design (UCD) teams to gather, analyse, and document requirements, integrating UX research insights into product decisions. Act as the primary liaison between stakeholders and development teams, ensuring transparency, alignment, and effective communication. Facilitate agile ceremonies, including sprint planning, backlog refinement, and sprint reviews, to drive successful sprint execution. Oversee sprint planning and execution, proactively identifying risks and dependencies that may impact delivery. Develop and execute product rollout and scaling strategies in collaboration with stakeholders and operations. Monitor product performance, gather user feedback, and drive continuous improvement and innovation. Ensure compliance with industry standards, security best practices, and regulatory requirements. Qualifications We are looking for experience in the following skills 5+ years of experience in product management or a related role, preferably within a consulting environment. Demonstrated leadership in mentoring Product Owners or Business Analysts, championing best practices and driving a culture of continuous improvement and growth. Proven expertise managing the full product lifecycle - from ideation and discovery through launch, enhancements, and ongoing maintenance. Hands on experience in Agile, Scrum, Kanban or Scaled Agile (SAFe) environments, utilising Agile project management tools such as JIRA & Confluence. Strong grasp of software development lifecycle (SDLC) and digital transformation. Excellent communication, leadership and stakeholder management skills. Advanced analytical and problem solving capabilities, with a track record of successful delivery. Experience leading cross functional teams and shaping product strategy. Ability to establish and implement mechanisms for measuring and delivering business benefits. Demonstrated innovation in solution design and delivery. Set yourself apart Professional Certifications - Professional Scrum Product Owner (PSPO), Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager (POPM), IIBA Product Ownership Analysis Certification (IIBA-CPOA). Experience working with cloud platforms (AWS, Azure, Google Cloud). Demonstrated ability to apply Government Digital Service (GDS) principles in product development and delivery. Proven experience leveraging artificial intelligence (AI) technologies to drive product innovation, enhance user experiences, and deliver measurable business benefits. Strong knowledge of UX/UI best practices. Industry experience in public sector, finance, healthcare or telecommunications. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Locations Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.

Product Owner (Associate Manager) - Newcastle Hybrid Working: Minimum 3 days per week in-office requirement. Security Clearance: This role requires a 5+ year UK address history at the point of application. Job Summary We are looking for a skilled Product Owner to join our dynamic team. As a Product Owner at Accenture, you will work closely with stakeholders, development teams and business leaders to define product vision, prioritise features and ensure successful delivery. You will play a key role in driving agile product development, aligning business objectives with technology solutions and delivering value to our clients. Key Responsibilities Define and communicate the product vision, roadmap, and goals to development teams and stakeholders. Partner with stakeholders to co create product strategy and serve as proxy Product Owner when required to ensure client priorities are reflected in the backlog. Maintain and refine the product backlog, ensuring alignment with strategic objectives and business requirements. Collaborate with Business Analysts and User Centered Design (UCD) teams to gather, analyse, and document requirements, integrating UX research insights into product decisions. Act as the primary liaison between stakeholders and development teams, ensuring transparency, alignment, and effective communication. Facilitate agile ceremonies, including sprint planning, backlog refinement, and sprint reviews, to drive successful sprint execution. Oversee sprint planning and execution, proactively identifying risks and dependencies that may impact delivery. Develop and execute product rollout and scaling strategies in collaboration with stakeholders and operations. Monitor product performance, gather user feedback, and drive continuous improvement and innovation. Ensure compliance with industry standards, security best practices, and regulatory requirements. Qualifications 5+ years of experience in product management or a related role, preferably within a consulting environment. Demonstrated leadership in mentoring Product Owners or Business Analysts, championing best practices and driving a culture of continuous improvement and growth. Proven expertise managing the full product lifecycle - from ideation and discovery through launch, enhancements, and ongoing maintenance. Hands on experience in Agile, Scrum, Kanban or Scaled Agile (SAFe) environments, utilising Agile project management tools such as JIRA & Confluence. Strong grasp of software development lifecycle (SDLC) and digital transformation. Excellent communication, leadership and stakeholder management skills. Advanced analytical and problem solving capabilities, with a track record of successful delivery. Experience leading cross functional teams and shaping product strategy. Ability to establish and implement mechanisms for measuring and delivering business benefits. Demonstrated innovation in solution design and delivery. Set Yourself Apart Professional Certifications - PSPO, CSPO, POPM, IIBA CPOA. Experience working with cloud platforms (AWS, Azure, Google Cloud). Demonstrated ability to apply Government Digital Service (GDS) principles. Proven experience leveraging artificial intelligence (AI) technologies to drive product innovation, enhance user experiences, and deliver measurable business benefits. Strong knowledge of UX/UI best practices. Industry experience in public sector, finance, healthcare or telecommunications. What's in It for You Competitive basic salary, 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for.

We're the team behind the AI-powered customer engagement platform that's transforming how businesses connect with their customers - turning every conversation into a revenue-driving moment. Our platform helps contact centre teams achieve their goals through intelligent automation, predictive insights, and seamless customer experiences. We build technology that empowers people, not replaces them. We are proud of our reputation for combining cutting edge tech with down to earth people, we have big ambitions and a clear sense of who we are. Our culture is driven by our values: we take ownership, move fast, challenge the status quo, and learn constantly. Working at MaxContact means being stretched, you'll be trusted with responsibility early, expected to think commercially, and encouraged to act decisively. We don't stand still, and neither will you. At the same time, we believe high performance only works in a safe, supportive environment. You'll be surrounded by smart, driven people who want to see you succeed, who value openness and honesty, and who see mistakes as part of learning quickly and getting better. We're builders, problem solvers, and customer champions who believe in innovation with purpose, human first technology, and delivering results that matter. You'll work alongside passionate colleagues building technology that directly impacts how thousands of businesses connect with millions of customers every day.If you're ambitious, curious, and excited by the idea of building something meaningful in a fast moving tech business. We are looking for an ambitious and curious Test Automation Engineer to join our Technology department at a really exciting time. Role Purpose As a Test Automation Engineer at MaxContact, you will play a critical role in ensuring the quality, reliability, and scalability of our mission critical CCaaS platform, while also supporting testing across our AI Agents and Conversation Analytics products. You will design, build, and evolve automated test frameworks and strategies that enable fast, safe, and confident delivery across backend services, frontend applications, and AI enabled systems. This includes deterministic systems (CCaaS) and non deterministic AI capabilities (for example, LLM driven workflows, analytics pipelines, and conversational agents). This role places strong emphasis on AI driven testing practices, using AI tools to improve test design, coverage, and maintenance, while also helping define how we validate AI behaviour safely and effectively in production systems. You will work closely with engineers, technical leads, product managers, and platform teams to embed quality as a first class concern across the software lifecycle, ensuring that automated testing supports both rapid delivery and high operational confidence in live customer environments. Key Repsonsabilities Test Automation & Quality Engineering Design, build, and maintain scalable automated test frameworks using C#, xUnit, Selenium, and Playwright across backend APIs and frontend applications. Define and implement testing strategies covering unit, integration, end to end, and regression testing, aligned to system risk and customer impact. Ensure automated tests are reliable, maintainable, and integrated into CI/CD pipelines to provide fast feedback and prevent regressions. Support testing across multiple products (CCaaS, AI Agents, Conversation Analytics), ensuring consistent quality standards and reusable testing patterns. AI Driven Testing & Validation Leverage AI tools to improve test generation, coverage analysis, and defect detection, while maintaining strong validation practices. Help define approaches for testing non deterministic AI systems, including: Prompt/output validation Dataset driven evaluation Regression testing of AI behaviour Guardrails and safety checks Collaborate with engineering teams to ensure AI enabled features are testable, observable, and production ready, with clear evaluation strategies. Frontend & API Test Coverage Build robust UI automation using Playwright/Selenium for critical customer journeys within CCaaS and associated products. Develop API and service level tests to validate backend behaviour, integrations, and performance characteristics. Ensure coverage aligns with real world usage in live contact centre environments, including edge cases and failure scenarios. CI/CD & Quality Gates Integrate automated testing into CI/CD pipelines, ensuring: Fast feedback loops Reliable test execution Clear reporting and visibility Define and evolve quality gates that balance delivery speed with production safety. Partner with Platform teams to improve test execution performance, stability, and scalability. Reliability, Observability & Production Confidence Contribute to improving system reliability by: Identifying gaps in test coverage Ensuring defects are reproducible and covered by regression tests Supporting incident investigations with test insights Work with teams to align testing with observability (logs, metrics, traces) to validate real world behaviour. Collaboration & Engineering Practices Collaborate closely with engineers during refinement and delivery to ensure testability is built into design. Participate in code reviews, pairing, and technical discussions, contributing a strong quality focused perspective. Promote shared ownership of quality across teams, not just within QA. Actively experiments with emerging AI engineering tools and workflows, sharing findings with the team and evolving personal practices as the tooling landscape advances. Help establish and evolve standards for test automation and AI assisted testing practices across Engineering. Values and Behaviours Customer Centric Ensure testing reflects real customer journeys and protects live environments. Own It Take responsibility for quality, test coverage, and production confidence. One Team Work closely with Engineering, Product, and Platform to deliver high quality outcomes. Make It Count Focus on tests that reduce risk, improve reliability, and enable faster delivery. Challenge The Status Quo Continuously improve testing approaches, tooling, and use of AI. Success Measures High automated test coverage across critical systems with low flakiness and fast feedback cycles. Reduced production defects and improved confidence in releases. Effective validation strategies for both deterministic and AI enabled features. Improved delivery speed through reliable CI/CD integrated testing. Delivers measurably faster and more thorough testing cycles through effective use of AI assisted workflows, including test generation, edge case discovery, and coverage analysis. Contributes to team level improvements in quality and defect prevention by sharing effective AI testing patterns. Training and Enablement As part of the role you will be required to constantly develop your skill set and take your personal growth seriously. Structured onboarding with clear expectations for quality ownership. Dedicated time for learning automation frameworks, platform architecture, and AI testing practices. Budget for certifications and conferences. Collaboration with experienced engineers and technical leads. Regular 1:1s and career development support. Opportunities to contribute to testing strategy, tooling, and AI evaluation practices Skills and Experience Strong experience in test automation using C#, xUnit, Selenium, and/or Playwright. Experience designing and implementing end to end and API level automated tests. Strong understanding of testing strategies across unit, integration, and E2E layers. Experience integrating tests into CI/CD pipelines. Ability to write clean, maintainable test code aligned with engineering standards. Strong analytical and debugging skills, with a focus on root cause analysis. Experience working in Agile Scrum teams. Comfortable using AI tools to support development and testing, with appropriate validation practices. Experience testing AI/LLM enabled systems, including evaluation and regression strategies. Familiarity with cloud environments, containerisation, and distributed systems. Experience testing real time or event driven systems. Exposure to contact centre / CCaaS platforms or similar SaaS products. Benefits and Perks 25 days annual leave plus your birthday off -So you can genuinely switch off, recharge, and bring your best self to work. Increased holiday entitlement with length of service - We recognise commitment and loyalty. As you grow with MaxContact, we give more back because owning it over time should be rewarded. Enhanced maternity and paternity packages -We support our people at every stage of life. By enabling families to take meaningful time when it matters most. Life insurance - Providing peace of mind for you and your loved ones reflects our commitment to doing the right thing and owning our responsibility to support our people beyond the workplace. Enhanced pension options- We help you invest in your future, not just your role today enabling you to make it count over the long term. Company paid sick leave-We trust our people to take the time they need to recover and return well. . click apply for full job details

Sr Mgr, SAP SuccessFactors EC and Platform (EMEA) The Senior Manager of SAP SuccessFactors EC and Platform plays a pivotal role in the strategic direction and development of our SAP SuccessFactors Core HR solution with a focus on best practices, optimization, global scalability and team development. This is a hands on role that directs the Employee Central module product lifecycle, and drives the design, optimization and day to day of the entire SAP SuccessFactors HCM Platform. The Senior Manager is responsible for a global team to drive initiatives as well as perform platform maintenance and compliance activities aligned to technology standards and best practices. This includes the SuccessFactors instance and Release Management strategy, internal and external audits, Role Based Permissions, SAP product releases, and project delivery. Close partnership with Finance, HR and Payroll is required to scale processes, reduce manual work and align initiatives to business imperatives. Job Responsibilities Lead a global team of remote staff to administer and ensure compliance for the SAP SuccessFactors Platform and SuccessFactors Core HR module across 40+ countries Configure, maintain, and support Employee Central and the integration to EC Payroll Support system upgrades for Platform, EC and Joule Troubleshoot complex system issues and partner with vendors as needed Develop and drive the rollout and ongoing use of AI enabled capabilities Lead as well as assist with audit and compliance related reporting and associated controls Global Role Based Permissions maintenance, audit and governance across the Platform Partner with internal stakeholders to lead HR technology delivery of initiatives through hybrid agile software delivery lifecycle Operational focus on support ticket management inquiries and issues to ensure they are resolved in a timely manner while keeping stakeholders informed SuccessFactors Instance and Release Management Vendor management of partners delivering support and project initiatives Provide technical expertise and leadership in the design, development, and maintenance of EC and Time Off solutions for global stakeholders Champion a user centric approach to development, ensuring that Employee Central is intuitive Collaborate with other technical and project teams to ensure smooth integration of SAP SuccessFactors Employee Central data with internal and external systems Partner with the HR functional owners and internal stakeholders to drive technology solutions that improve HR processes and simplify the user experience Ensure SAP SuccessFactors Employee Central is accurately configured and locally compliant Monitor trends in Employee Central and the "Hire to Retire" processes, recommending and implementing improvements to the user experience Skills and Qualifications 8+ years of system administration leading the implementation, release management and administration of SuccessFactors Employee Central configuration in a global environment 3+ years of proven experience in a leadership role with a global footprint of SuccessFactors, managing of a globally diverse work from home staff Ability to drive consensus, and inspire a shared vision for SAP SuccessFactors product exploitation and user adoption globally Experience with the integration of EC Payroll, DRM, Onboarding 2.0, Joule and BTP Proven experience designing and implementing SuccessFactors Core HR business requirements Deep domain knowledge in the SuccessFactors Employee Central module and Core HR system processes Strong analytical skills, with the ability to translate complex business requirements into actionable SAP SuccessFactors Employee Central product features, specifications and timelines Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders and influence decision making Proven ability to thrive in a fast paced, dynamic environment, with a proactive and results driven mindset Experience with agile development methodologies, software development lifecycle (SDLC), and project management best practices Sharp interpersonal and communication skills to effectively build relationships, influence and drive decision making Solid understanding of HRIS and global Core HR best practices Bachelor's degree in Computer Science, Information Technology, Business Administration, or equivalent work related experience SAP SuccessFactors Administration Certification in Employee Central or willingness to obtain such certification SAP SuccessFactors Administration Certification in Onboarding 2.0 or willingness to obtain such certification About Us Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for of the world's leading and digital first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. The Global HRIS team manages an application portfolio dedicated to Foundever HR Global systems. Part of IT, the organization is responsible for a global scope of services that includes HR Application Management, HR Integration, Automation & Analytics, HR Project Delivery and Vendor Management. SAP SuccessFactors is the global HR technology platform for Foundever and supports global processes across Core HR, Talent Development, Talent Acquisition and Payroll. The Global HRIS team is responsible for delivering and sustaining a common, scalable and efficient technology stack for employees in more than 40 countries. The Global EC and Platform team is focused on the strategy, innovation, implementation and support of Foundever's SAP SuccessFactors tenants and global Core HR system processes. Fundamentally, this team is guided in purpose to ensure it meets the needs of our workforce as the central hub for employee data globally. The team is responsible for the administration of the Employee Central module, Role Based Permissions, instance and release management across the SuccessFactors platform for more than 40 countries including compliance with internal and local regulations.

About this role Capital One is looking for an experienced Software Engineering Manager to lead a team of eight Software Engineers in our Nottingham office, focusing on building and evolving our Data capabilities across the UK business and within our advanced Cloud-based Enterprise Data Ecosystem. What you'll do Lead a high-performing data engineering team: Lead and empower eight Software Engineers to deliver high-quality, scalable, resilient data solutions at pace. Champion people leadership and development: Mentor engineers for personal and technical growth, driving a material positive impact on their careers and business influence. Drive technical excellence and architecture: Provide strong technical leadership, maintain a high engineering bar, manage technical risks, and influence architectural direction. Deliver the product roadmap: Own deliveries and ways of working, partnering with Product and Change Delivery to shape the roadmap and ensure timely delivery of valuable data products in a complex regulatory environment. Foster innovation and modern practices: Encourage innovation, advocate for effective use of AI developer tooling - leading by example - and adhering to modern software development patterns and best practices. Forge partnerships: Build strong cross functional relationships across Data Engineering and the wider UK/US Enterprise to provide the team with clear context and purpose. Platform and application management: Own the team's business applications and platforms. Ensure they remain well managed, secure, and up-to-date; and provide effective incident support through your team. What we're looking for An approachable, inquisitive, problem solving leader focused on business value and passionate about developing talent. Comfortable with technology, architectural decisions, and technical trade offs, backed by a previous background as an experienced software engineer. Strong advocacy for AI developer tooling such as Claude Code, Copilot, Windsurf, and Gemini. Proficiency in delivering solutions within a major Public Cloud service, such as AWS. Experience operating within an Agile environment (e.g., Scrum) in a complex, regulated industry like Financial Services. A strong sense of ownership, excellent communication skills, and a positive, proactive bias for action balanced with self reflection. We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. Where and how you'll work This is a 9 month fixed term position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation. We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers). Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season ticket loans, cycle to work scheme and enhanced parental leave. Open plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head office has a fully serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies. OutFront - to provide LGBTQ+ support for all associates. Mind Your Mind - signposting support and promoting positive mental wellbeing for all. Women in Tech - promoting an inclusive environment in tech. EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry. Enabled - focused on supporting associates with disabilities and neurodiversity. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.