29 jobs found

IT Director I have been instructed to recruit for an IT Director. This role will cover the UK and will oversee technology services such as infrastructure, operations, IT support and cyber security. A hands on approach is required along with strategic thinking, a leader who can manage high performing teams. The ability to think automation first and how AI can assist the business into a modernize environment. Experience An experienced IT Director or Head of IT who has managed 'Heads of' and indirectly managed a team of 15-20 people consisting of infrastructure, cyber security, operations and IT support. Experience of leadership roles across complex, multi-site environments, and strong coverage in Cyber security, cloud, automation, AI and enterprise platforms. Core areas being digital transformation, technology strategy and leadership, service management, financial vendor management, governance risk management. Working closely with Global teams to align UK strategy. Good leadership skills, remain calm, the ability to influence senior stakeholders and work well across different functions. Good understanding of technical landscape within the Microsoft ecosystem such as Office 365 and associated products, digital workplace technologies, Networking and firewalls, VMware, Cloud such as Azure, CrowdStrike. This role is to work in central London with a hybrid working model, salary on offer is 100,000 - 120,000 plus a bonus of up to 20%. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

About Pulsant Pulsant is a leading UK digital infrastructure provider, offering innovative edge infrastructure solutions through our PlatformEdge. With 14 strategically located data centres and a dedicated team of over 300 professionals (with an average tenure of 7 years), we support 1000+ clients services across the UK with cloud, connectivity, and compute services. About the role: With the UK s most geographically dispersed network of data centres, Pulsant is poised to capture the strong growth that will be driven by distribution of workloads closer to the Edge. Alongside expansion driven by M&A, Pulsant is investing heavily into the expansion and improvement of our portfolio to underpin this growth. The Director of Data Centre Build and Engineering is a newly created strategically critical senior management role with end-to-end accountability for the engineering integrity, build delivery, and technical governance of Pulsant s data centre portfolio. The role leads Pulsant s Mechanical and Electrical engineering capability and oversees all major build, expansion, and infrastructure upgrade programmes across the estate. It ensures that capital investment delivers operationally robust, maintainable, and compliant assets, aligned to Pulsant s technical standards and long-term strategy. This role acts as the final internal technical authority for data centre build and engineering decisions and provides leadership to three regional M&E engineering teams responsible for the safe operation, modification, and development of the data centres power and cooling systems. We are flexible on base location for this role, it can be based from any of our offices (Gateshead, Edinburgh or Maidenhead) or any of our 14 data centres which are spread across the UK, on a hybrid basis and with national travel. Key responsibilities: Act as Pulsant s senior engineering authority for data centre infrastructure, owning engineering outcomes across the full asset lifecycle. Lead the Mechanical and Electrical engineering function nationally, setting strategy, standards, and providing assurance across all regions. Define, own, and enforce engineering design standards, reference architectures, resilience principles, and build methodologies. Provide end-to-end oversight of all major data centre build, expansion, and refurbishment programmes, from concept through operational handover. Own the capital investment roadmap for engineering and builds, ensuring prioritisation, governance, risk management, and alignment to business objectives. Lead build, commissioning, and operational readiness strategies, including integrated system testing, live-site integration, and safe handover to operations. Establish and operate robust engineering governance, risk, and compliance frameworks, including health and safety, fire, resilience, and audit requirements. Act as the single point of technical accountability across data centre operations, CTO. Work with stakeholders in Commercial, Product and Technology to support Pulsant s growth ambitions. What / who we're looking for: Significant experience leading Mechanical and Electrical engineering functions and capital programmes in critical infrastructure environments, ideally data centres. Proven delivery of complex build, expansion, or modernisation programmes in live operational environments. Experience managing consultants, contractors, and specialist vendors. Strong background in engineering governance, technical assurance, and risk management. Demonstrated ability to align engineering outcomes with commercial and operational priorities. Strong leadership and influencing skills Full UK Driving Licence. Pulsant offers: A supportive work environment with a focus on career growth, development, work life balance and well-being. A friendly, family-like atmosphere where almost half of the team have been with Pulsant for 5+ years. Benefits include 5% pension, private healthcare, cycle to work scheme, free breakfast and snacks, Udemy licence and more. Equal opportunity employer statement: At Pulsant, we are committed to creating a supportive and inclusive environment where everyone feels valued and has a strong sense of belonging. We want all individuals to feel respected, heard, and empowered to contribute and succeed. If there is any way we can support you such as providing reasonable accommodations during the application or interview process please note this in your application, or reach out to us by email:

Robert Half have partnered on an exclsuive basis with a Global Manufacturing organisation based in Newport to recruit a Senior IT Manager on a permanent basis. Role Summary A global manufacturing organisation is seeking a Senior IT Manager to lead IT service delivery across a critical production site and associated remote locations. This role is accountable for ensuring the stability, security, and continuous improvement of IT systems supporting a 24/7 manufacturing environment . The position combines leadership of the IT Operations function with hands-on technical oversight and project delivery , working closely with both local stakeholders and global IT functions to drive operational excellence and technology innovation. Key Responsibilities Take full ownership of IT service delivery across a manufacturing site and associated remote offices Lead, develop, and mentor a local IT team, ensuring high performance and continuous capability development Partner with manufacturing, engineering, and business stakeholders to deliver IT solutions that enhance production efficiency and reliability Align local IT operations with global IT strategy, standards, and initiatives Set priorities, allocate resources, and lead the delivery of IT projects and continuous improvement initiatives Oversee and maintain core IT infrastructure, including: Virtualisation platforms (e.g. VMware) Windows Server environments Network infrastructure (LAN/WAN) Ensure robust IT security, risk management, and compliance across all systems Support and optimise IT systems critical to manufacturing operations, ensuring minimal downtime Manage IT budgets, resource planning, and vendor relationships where applicable Provide reporting and governance into regional and global IT leadership Skills & Experience Required Degree in Computer Science, Information Technology, or a related discipline Minimum 10 years' experience in IT , including significant leadership experience (4+ years managing teams) Demonstrable experience within a manufacturing or industrial environment (essential) Strong understanding of IT requirements in 24/7, production-critical environments Technical expertise in: Microsoft Active Directory and cloud services Data centre infrastructure and operations Network infrastructure and services Experience with manufacturing systems (e.g. MES, SCADA, or plant systems) is highly desirable Strong analytical and problem-solving capabilities Proven ability to manage multiple priorities in a fast-paced operational environment Excellent stakeholder engagement and communication skills Key Attributes Strategic thinker with a hands-on approach to technical leadership Strong leadership and team development capabilities Proactive, resilient, and results-driven Deep appreciation of uptime, reliability, and operational continuity in manufacturing Experience working within a global, matrixed organisation Salary/logistics £70,000-£75,000 + additional benefits The role is 5 days a week on site in Newport as standard so please only apply if you are comfortable with the travel commitments. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

We are seeking a highly skilled Storage & Infrastructure Engineer to join our Enterprise Services team. This role is ideal for someone with deep technical expertise in storage platforms, automation, cloud infrastructure, and DevOps practices, who is passionate about delivering high-quality services and driving continuous improvement. Key ResponsibilitiesStorage & Platform Engineering Certify, test and develop new features and platforms across SAN infrastructure, primarily Dell PowerMax/Vmax-3/XtremIO, Pure FlashArray, HP Primera/Alletra and Cirrus DMS using Broadcom and Cisco SAN switches/directors and iSCSI connectivity. Carry out end-to-end server-to-storage mapping and remediation activities. Develop and maintain automation supporting installation, provisioning, migration, compliance, and platform operations. Enterprise & Cloud Services Provide enterprise platform services across UNIX/Linux, Windows, virtualisation and storage environments. Support the delivery of Developer Services such as virtualisation, ALM, Dev Engineering, Development and Cloud. Develop cloud-based infrastructure platforms and deliver Infrastructure/Platform-as-a-Service in collaboration with business and DevOps teams. Determine and execute the strategic direction across key enterprise technology disciplines. Service, Quality & Governance Ensure service quality targets are met for all platforms. Manage risk and cost across services and technologies. Partner with business stakeholders to define product roadmaps and identify emerging capabilities. Automation, DevOps & Engineering Write development code and build automated test scripts for infrastructure products and upgrades. Contribute to CI/CD pipelines and build automation interfaces between systems. Drive continuous improvement and support change implementation across services. Required Skills & Experience Expertise in server operating systems: Linux (RHEL), Windows, VMware. Deep technical knowledge of Dell PowerMax/Vmax3/SRDF/XtremIO, Pure FlashArray, HPE Primera, Cirrus DMS. Strong experience in Python, Ansible and Shell scripting for automation and as-a-service capabilities. Proven capability in storage migration (server- and storage-based). Experience with infrastructure as code and automation/orchestration tools such as Puppet, Chef, Ansible Tower, Jenkins. Understanding of cloud and storage infrastructure architecture. Background in storage engineering, scripting, or automation roles. Experience with CI/CD engineering approaches. Experience with Agile methodologies and DevOps practices (desirable). Relevant certifications (EMC, Pure, cloud-related) beneficial. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Customer Success Executive Lead (Customer Success Executive Lead, ERP Customer Success Executive Lead, ERP Customer Success Executive Lead) - Executive role reporting directly to the CEO A Customer Success Executive Lead (Customer Success Executive Lead, ERP Customer Success Executive Lead, ERP Customer Success Executive Lead) is required by a well-established ERP software provider with over 250 long-term customers across the manufacturing sector. This organisation delivers powerful ERP solutions that typically support clients for 10-15 year partnerships , helping manufacturers streamline operations and maximise efficiency. With a strong reputation in the market and an ambitious roadmap around Cloud transformation, this is a rare opportunity to join the Senior Leadership Team , shaping the long-term customer journey and driving measurable value for a loyal client base. To be successful in this role you should have: Enterprise software experience ideally ERP. Proven experience leading Customer Success, Support, or lifecycle management within ERP or complex enterprise software environments Strong knowledge of service management discipline, governance, and structured support operations Experience owning customer retention, renewals, and expansion strategies This role will suit a Customer Success leader who lives and breathes the customer journey . You will work closely with the CEO and leadership team to build a robust Customer Success function. You will have the opportunity to shape strategy, improve customer health visibility, and drive successful migrations from on-premise ERP to Cloud platforms. On a day-to-day basis you will take ownership of the entire post go-live customer lifecycle , ensuring customers gain maximum value from the ERP platform. This includes stabilisation, feature adoption, health monitoring, renewals, and expansion opportunities. You will oversee the Support function through the Support Manager, lead the Customer Success and Account Management teams, and collaborate closely with Product and Delivery to identify systemic issues and improve the customer experience. You will also drive the migration to cloud strategy , ensuring customers have a clear roadmap for the future while minimising risk during transition. Role Highlights Executive level position reporting directly to the CEO Member of the Senior Leadership Team Lead Customer Success, Support, and account management functions Drive Cloud migration strategy and adoption Shape a Customer Success model focused on retention and growth Hybrid working - 1 day per week in Birmingham Salary 60,000 - 80,000 This is a fantastic opportunity for a Customer Success Executive Lead (Customer Success Executive Lead, ERP Customer Success Executive Lead, ERP Customer Success Executive Lead) to influence strategy, strengthen long-term customer relationships, and play a key role in the future direction of a respected ERP software provider. I have recruited for this client for 20 years, they are a great bunch and this is an epic job. please apply thansk jake

MS667 - Back Office Service Manager Location: Watford Salary: £70,000 - £80,000 per annum + package Overview: First Military Recruitment are currently seeking a Back Office Service Manager on behalf of one of our clients. You will be responsible for the end-to-end management, delivery and continual improvement of IT services supporting back office business functions. This includes oversight of infrastructure, hosting, networks and core enterprise technologies in a primarily outsourced, multi-vendor environment. You will ensure that these foundational services deliver measurable business outcomes and value enabling stability, performance and scalability across the enterprise. Although often not directly visible to end users, these services are critical to the success of business-facing IT operations. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: You will be responsible for the delivery and management of the following back office IT services: Management of user access, permissions and data security for shared drives and core systems. Lifecycle management and operational support for enterprise applications, including Microsoft 365 (evergreen) and other COTS platforms. Oversight of servers, networks, storage, databases and active directory services. Management of on-premises, private and public cloud hosting environments, ensuring resilience, scalability and security. Operational alignment with cyber security for controls, tools and compliance requirements. Planning, setup, change management, ramp-down, decommissioning and archiving of site-based infrastructure. Maintain accurate and up-to-date records in the service catalogue and CMDB, ensuring visibility of service scope, ownership and dependencies. Align service delivery with business goals, demonstrating measurable outcomes such as improved stability, cost efficiency or risk reduction. Conduct quarterly value reviews with stakeholders to evidence business impact and drive continuous improvement. Benchmark services and costs against market standards to ensure efficiency and value for money. Apply SIAM principles to coordinate internal teams, global IT and external suppliers under a unified governance model. Conduct structured service reviews, presenting performance insights and agreed improvement plans. Drive operational excellence by implementing ITIL aligned best practices across incident, problem and change management. Ensure adherence to IT policies, cybersecurity standards and relevant regulatory requirements. Manage risks associated with back office services, maintaining audit readiness and operational resilience. Oversee the transition and introduction of new or changed services, ensuring stability and minimal disruption. Work closely with other Service Managers to align processes and deliver a consistent IT service experience across all domains. Partner with Product Management, Architecture and Vendor & Contract Management to ensure strategic alignment and effective resource use. Promote a culture of accountability, service ownership and customer focus across teams and suppliers. Skills and Qualifications: Demonstrable experience in service management and delivery of IT infrastructure services (e.g., servers, storage, networks, databases, hosting, active directory and data centres). Experience managing IT services in a multi-vendor, outsourced environment. Experience supporting key applications (Microsoft 365). Strong stakeholder management and relationship-building skills. Experience with ITIL and SIAM methodologies. Experience in incident, problem and change management. Experience managing budgets and cost allocation. Business-focused, service-driven mindset. Familiarity with back office business processes and systems. Excellent communication and presentation skills. Ability to produce high-quality documentation and reporting. Self-motivated, results-oriented, able to work independently and in teams. IT service management (ITIL, SIAM). Competent in incident, problem and change management. Stakeholder engagement and communication. Service portfolio and catalogue management. Budget and financial management. Vendor management. Process improvement and governance. Business analysis and requirements gathering. Technical knowledge of infrastructure and hosting. Security clearance may be required. Willingness to work flexibly, including outside normal working hours if required. Willingness to travel to other locations, suppliers or vendors as needed.

Your new company Exciting opportunity to lead a pioneering AI project in the non-profit sector Are you a dynamic and forward-thinking Project Manager with a passion for digital transformation and innovation? Do you want to be part of a ground-breaking initiative that uses AI to empower frontline services and reduce administrative burden? We're working in partnership with a leading non-profit organisation to recruit a Digital Innovation Project Manager to join their Technology Directorate. This is a unique opportunity to lead one of the organisation's most ambitious and high-impact digital projects, aligned with their 2025/26 Organisational Strategy. Your new role Reporting to the Head of Digital Innovation, you'll take ownership of a trailblazing AI implementation project designed to free up frontline staff to focus more on direct support. You'll join the project post-discovery phase and be responsible for shaping and delivering a robust project plan, from supplier selection through to live pilot and evaluation. You'll work closely with senior stakeholders across technical and operational teams, providing high-level project management, coordination, and support. This role will also involve process mapping, procurement, and change management activities, all while championing a culture of digital innovation across the organisation. What you'll need to succeed We're looking for someone who is: Experienced in managing complex digital transformation projects, ideally within multi-site organisations. Skilled in stakeholder engagement, with the ability to influence and motivate cross-functional teams. Proficient in project management methodologies and tools, with a strong understanding of risk management, governance, and digital service improvement. Confident using Office 365 tools including SharePoint, Power Automate, and Power BI. Passionate about inclusive technology and continuous learning, with a proactive and collaborative mindset. Essential criteria include: Proven project management experience, ideally with exposure to AI or digital innovation. Strong organisational and communication skills. Ability to work independently and as part of a team. Willingness to travel across sites Desirable qualifications and experience: ITIL or Six Sigma certification. Experience in digital product coaching, UX research, or business analysis. Familiarity with AI technologies and their application in service delivery. What you'll get in return A chance to lead a high-profile digital project with real social impact. Supportive and forward-thinking team culture. Opportunities for professional development and learning. Flexible working arrangements and a commitment to wellbeing. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Director of AI Manchester (Office Based) Excellent Salary + Bonus + Benefits Are you a visionary AI leader ready to shape the future of enterprise AI; from strategic roadmap to hands-on implementation? Join a fast-scaling, international SaaS company that's transforming its industry through relentless innovation, advanced product development and investment in next-generation AI solutions. This is a rare, high-impact opportunity to define and drive the end-to-end AI agenda of a multi-award-winning business backed by a world-class leadership team. As Director of AI, you will own the company's AI vision - leading strategy development, technical execution, and operational scaling across Machine Learning, Generative AI, Large language Models and beyond. Your leadership will directly influence product innovation, operational excellence, and commercial success. Role Overview Define and drive the enterprise AI strategy - identifying opportunities for innovation, automation, and market differentiation using advanced AI/ML technologies. Own the full lifecycle of AI initiatives, from vision and roadmap to technical architecture, delivery, optimisation, and governance. Build and lead cross-functional AI teams, ensuring alignment between technical execution and strategic business goals. Evaluate emerging technologies (e.g. LLMs, RAG, vector search, knowledge graphs) and make evidence-based recommendations to stakeholders. Establish best practices for responsible AI development, including risk management, compliance, and explainability. Partner with senior leadership to integrate AI into core business functions and customer-facing products at speed and scale. What You Bring Proven leadership in delivering enterprise-scale AI strategies, ideally in a high-growth SaaS or technology-led environment. Strong academic or practical background in AI, ML, Data Science, Computer Science or a related STEM field. Demonstrated hands-on expertise in building and deploying advanced ML and Generative AI models in production (including RAG Architecture) Deep technical proficiency with LLMs, NLP, Python, SQL, and major AI/ML frameworks (e.g., PyTorch, TensorFlow). Strong understanding of AI engineering fundamentals including DevOps, CI/CD, MLOps, and DevSecOps. Experience building AI governance frameworks to address ethical risk, model accuracy, and regulatory compliance. Why Join? This is a career-defining opportunity to shape the AI strategy of a high-growth, global and entrepreneurial organisation. You'll work alongside a visionary leadership team and have the autonomy to innovate, influence, and scale AI solutions that have real-world commercial impact. Enjoy a highly competitive compensation package, including: Excellent base salary Generous performance-based bonus Private healthcare, pension scheme, and premium benefits A dynamic, innovation-first culture with real career progression DAI(phone number removed)AM INDAMS

End Date Sunday 20 August 2023 Salary Range £0 - £0 We support agile working - click here for more information on agile working options. Agile Working Options Flexibility in when hours are worked Job Description Summary New role in our Cash Management & Payments Solutions Team. Job Description JOB TITLE: Director - Strategy, Insights & Innovation, Cash Management & Payments (CMP) LOCATIONS: London / Flexible HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites This is a key role in our Cash Management & Payments Solutions Team, leading on Strategy, Insights and Innovation in an exciting period of growth! About This Opportunity As Director of Strategy, Insights & Innovation, your responsibilities includes product strategy and insights development, market/client feedback analysis, competitor analysis and ensuring the CMP strategy is well articulated, socialised and aligned with the market growth opportunities and dynamics. You'll work closely with our Platforms, Labs, Delivery, Channels, Payments Product team and Accounts and Deposits team to define and develop the cash management and payments strategy for our Business & Commercial Banking (BCB) division against a backdrop of a progressive UK Payments regulatory agenda and a fiercely competitive and highly innovative marketplace. We're seeking a thought-leader with a background in strategy or consultancy in financial services who can work creatively and independently across our organisation and externally to deliver to timelines. Knowledge and experience in payments and cash management product and proposition development, the payments technology landscape, partnerships and implementing strategies is key. This is an influential role that will give you the chance to create a tangible and valuable contribution and drive the Group forward. You'll be someone who can thrive with minimal guidance. Key Accountabilities: Build and lead a successful and multifaceted team to deliver strategic change and growth in a fast-paced industry Contribute to the future development of CMP propositions for BCB clients to create CMP 2.0 Developing with the CMP leadership team the strategic direction for CMP through evidence and market based intel and insights Building client insight for the CMP Product set to inform and support investment plans, with qualitative and quantitative indicators of success and potential indicative quantifiable value add/ benefits Communication of the insights for both internal and external consumption to drive product development and thought leadership Improve and track performance against market benchmarking/ client journey metrics /KPI s/ NPS and other relevant client satisfaction metrics Collaborate across the Group to ensure a joined-up Payments strategy Represent the Bank on relevant UK and International industry payment fo You'll be responsible for upholding the LBG values and champion an innovation-led culture across the wider CMP team. Drive diversity and inclusion agenda and strong talent and performance management approach. Why Lloyds Banking Group We re on an exciting journey and there couldn t be a better time to join us. The investments we re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. What You ll Need Track record of leadership and delivery demonstrating a clear focus on meeting agreed business targets, priorities, and objectives - plus ability to deliver & commercialise investment projects. You'll be an inspiring leader that others will follow, communicating a range of the more complex issues and able to convey an inspiring vision and purpose. Large scale change - Demonstrable experience in leading client focused, groundbreaking change across a large organisation and sophisticated partner matrix. Experience in strategy development including statistical analysis, modelling and business case development. Proven ability to shape strategy and continuously improve the business through drawing on market and competitor knowledge and generates new and practical ways of operating to solve problems and gain competitive advantage. An understanding of cash management and payments products, services and operational processes and extensive knowledge of the wide variety of products options emerging. Risk Management & Control - Able to identify, assess, supervise, control, and mitigate risks across the business (including regulatory) and ensure effective governance, oversight, and controls in the business. About Working For Us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready to start growing with purpose? Apply today! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date Sunday 20 August 2023 Salary Range £0 - £0 We support agile working - click here for more information on agile working options. Agile Working Options Flexibility in when hours are worked Job Description Summary New role in our Cash Management & Payments Solutions Team. Job Description JOB TITLE:Director - Strategy, Insights & Innovation, Cash Management & Payments (CMP) LOCATIONS:London / Flexible HOURS:Full-Time WORKING PATTERN:Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites This is a key role in our Cash Management & Payments Solutions Team, leading on Strategy, Insights and Innovation in an exciting period of growth! About This Opportunity As Director of Strategy, Insights & Innovation, your responsibilities includes product strategy and insights development, market/client feedback analysis, competitor analysis and ensuring the CMP strategy is well articulated, socialised and aligned with the market growth opportunities and dynamics. You'll work closely with our Platforms, Labs, Delivery, Channels, Payments Product team and Accounts and Deposits team to define and develop the cash management and payments strategy for our Business & Commercial Banking (BCB) division against a backdrop of a progressive UK Payments regulatory agenda and a fiercely competitive and highly innovative marketplace. We're seeking a thought-leader with a background in strategy or consultancy in financial services who can work creatively and independently across our organisation and externally to deliver to timelines.Knowledge and experience in payments and cash management product and proposition development, the payments technology landscape, partnerships and implementing strategies is key. This is an influential role that will give you the chance to create a tangible and valuable contribution and drive the Group forward. You'll be someone who can thrive with minimal guidance. Key Accountabilities: Build and lead a successful and multifaceted team to deliver strategic change and growth in a fast-paced industry Contribute to the future development of CMP propositions for BCB clients to create CMP 2.0 Developing with the CMP leadership team the strategic direction for CMP through evidence and market based intel and insights Building client insight for the CMP Product set to inform and support investment plans, with qualitative and quantitative indicators of success and potential indicative quantifiable value add/ benefits Communication of the insights for both internal and external consumption to drive product development and thought leadership Improve and track performance against market benchmarking/ client journey metrics /KPI s/ NPS and other relevant client satisfaction metrics Collaborate across the Group to ensure a joined-up Payments strategy Represent the Bank on relevant UK and International industry payment fo You'll be responsible for upholding the LBG values and champion an innovation-led culture across the wider CMP team. Drive diversity and inclusion agenda and strong talent and performance management approach. Why Lloyds Banking Group We re on an exciting journey and there couldn t be a better time to join us. The investments we re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. What You ll Need Track record of leadershipand delivery demonstrating a clear focus on meeting agreed business targets, priorities, and objectives - plus ability to deliver & commercialise investment projects. You'll be an inspiring leader that others will follow, communicating a range of the more complex issues and able to convey an inspiring vision and purpose. Large scale change- Demonstrable experience in leading client focused, groundbreaking change across a large organisation and sophisticated partner matrix. Experience instrategy developmentincluding statistical analysis, modelling and business case development. Proven ability toshape strategyand continuously improve the business through drawing on market and competitor knowledge and generates new and practical ways of operating to solve problems and gain competitive advantage. An understanding ofcash management and payments products, services and operational processesand extensive knowledge of the wide variety of products options emerging. Risk Management & Control- Able to identify, assess, supervise, control, and mitigate risks across the business (including regulatory) and ensure effective governance, oversight, and controls in the business. About Working For Us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready to start growing with purpose?Apply today! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

ABOUT THE ROLE Are you passionate about protecting Cyber Security? Do you want to make a real difference in the fight against cybercrime in local government? Are you passionate about making a difference in your community? If so, we want you to join our team! We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals. Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing. You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)   ABOUT YOU The successful candidate will have Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority. OUR BENEFITS Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants Flexible working: available upon request, subject to operational requirements Part-time and job share opportunities  - all our full time vacancies are open to job share unless otherwise stated A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave 25 days holiday rising to 31 days (depending on Local Government service) An extensive range of learning and development opportunities Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues Discounted health and fitness membership Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union   HOW TO APPLY All applications must be made on online - please visit   https://bit.ly/45Yo0Ke   For an informal discussion about this role please contact Name Matt Canterford Job Title Assistant Director and Chief Technology Officer Phone Number 07706 349657 Email matt.canterford@stevenage.gov.uk Closing date for receipt of applications : 26 June 2023 Interviews will be held the week commencing:   3 July 2023   Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date   Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by  Hertfordshire Safeguarding Adults Board   Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities          

The Business Analyst... leads the requirements and scope definition for Information Security programme initiatives. Working collaboratively with stakeholders and technical SME's to explore strategic themes. Shaping early propositions into a set business requirements and scope that align to the target roadmap, will meet the strategic intent and value drivers owns the creation and articulation of business requirements feeding into and supporting the subsequent design for programme delivery team(s). Ensuring standards are met which clearly describe the scope of the proposition, supports the transition from business requirements to solution design and shows a 'clear line of sight' from strategy to execution and business benefits realisation (through mapping to OKR's & KPI's) is responsible for defining, preparing, and modelling the current and future state ('as is' and 'to be') business process flows that can be used to clearly identify gaps, required change, associated impact and help define priority. Support the principles, direction, and standards as it relates to the existing business process framework works with the Security and Enterprise Architect(s), to assist with developing a structured strategy and business design relating to the platforms and technology based on business needs and strategic direction, to ensure integrity to programme/portfolio design supports the Programme Director with the development of business cases and associated investment based on evidence validated with stakeholders across the organisation. Incorporation of an outline of the anticipated benefits, design choices, costs, risks and issues, whilst considering and aligning to appropriate governance supports a broad, enterprise-wide view of the D&G business and varying degrees of appreciation for strategy, processes, and various platform capabilities, enabling technologies, and governance leads interviews and facilitate meetings with key stakeholders (as appropriate) to derive and validate business requirements, process models and recommend operational efficiencies controls and quality facilitates in the identification and development of recommendations for business process or workflow issues within the organisation Key Relationships: Technology and Engineering Leadership Team Delivery and Change Leadership Team Business Design and Analysis Team Programme Director(s) Level 2 leaders across business Enterprise Architecture Team & Portfolio / Solution Architects Key Responsibility: Support the development of the business strategy through programmes of work As part of the wider BA community support organizational strategic reviews and framework alignment Determine and own business requirements and scope for assigned projects Determine and own business requirements and scope for the programme Engage and work with the wider D&G architecture team, programme directors and 3rd party consultancies as required Key participant within Agile teams and Waterfall delivery teams System Knowledge: AS400 IBM Datastage data platform architecture and solutions Genio or call centre agent front end General understanding of Security Systems / measures Cloud solution understanding (Azure/AWS) Skills: Highly capable self-starter who will need to hit the ground running, with the ability to think strategically and work at pace with a high degree of autonomy. Define and deliver clear business benefits and anchor the design for the programme or project as it progresses through an agile or waterfall lifecycle Enthusiastic team player with strong leadership skills will be required. Someone who can build consensus across a large and often diverse group of stakeholders. Ensure stakeholder interests are identified and addressed. Able to demonstrate a high level of political and business awareness Ensure a clear, confident, and collaborative manner when articulating concepts, challenges, complexities to drive standards and best practices Well-developed analytical thinking & problem-solving skills, with the ability to learn new concepts and integrate varying inputs, comprehend intent of business needs, and help shape the solution Traceability modelling and consideration in all work completed Proactively identify opportunities & synergies between change initiatives to ensure a co-ordinated approach to business design and provide independent design challenge where appropriate and manage expectations. Articulate, and literate - able to express complex concepts both verbally and in written form Passionate about protecting Domestic and General, our staff, customers and clients from cyber threat exposure Detailed understanding of wider industry developments and the ability to respond effectively to changes in needs, regulatory stipulations and updated cyber threat assessments Ability to remain confident and assured in difficult circumstances, proven resilience, and stamina to sustain performance when under continuous pressure Enterprise architecture contribution/understanding Knowledge: A broad working knowledge across a range of domains will be required Target Operating Models Business Strategy, Design & Roadmaps Change Management Business case support/development Benefits realisation against OKR's KPI Frameworks Agile - Scrum and Kanban Regulatory landscape Experience: Experience working with senior directors / leadership team members & business strategists Process design and mapping Requirement's definition & management Understanding and experience of business architecture best practices and goals Maturing business architecture functions Producing scope documents for Design Authorities Large programme delivery involvement End to end project delivery experience Vendor engagement and relationship management Business architecture awareness and understanding Development of business architecture artefacts. Core Competency: Leadership: Energy and perseverance: Apply your drive and ambition, always learning and adapting, yet remaining calm and persistent in the face of challenge Ownership and accountability: Take personal responsibility for broader business performance, striving to do the right thing Makes it happen: Focus on execution and driving results, making sound decisions that create real value Customer focused: Passionate about customers and clients - look for ways to improve customer or client services to create a positive and legacy Collaboration: You encourage an open exchange of information, seeking new working relationships to help break down barriers Developer: Support and empower colleagues to achieve a high standard of performance Technical: Business and technical process design and delivery Formalised requirements gathering, documentation and ownership Traceability matrix creation and ownership Risk and Issue management Business change facilitation and delivery Support of cost forecast and business benefit formulation Qualification: Degree or equivalent Ideally - Industry recognised qualifications for: Business Analysis (ISEB) Business Architecture (CBA, TOGAF, Six Sigma). Agile (Product Owner, Scrum Master)

Senior Product Development Manager - 12-month FTC This is a great job for someone who has had experience in product development and product management roles at asset management, consultants or associated financial service providers. A bit about the job: The Senior Product Development Manager will work closely with the Product Directors, ESG team and Investment Directors to develop products and service features that meet the needs of the global market by leveraging the manufacturing and distribution capabilities of Aviva Investors. You will be required to support the Product Director, Complex Products, to ensure that product initiatives are delivered to a high standard and ensure product launces are managed efficiently and to budget. You will need to establish strong relationships with internal distribution and investment management stakeholders across asset classes. You will be accountable for identifying and implementing product modifications, closures, mergers, or other changes as a result of customer, investment, or regulatory requirements. A Key part of the product development process will involve the maintenance of a detailed risk register in relation to client and company risks, and effective resolution of outstanding issues. Skills and experience we're looking for: Strong knowledge of regulatory developments including ESG concepts including SFDR and SDR. Strong, demonstrable market knowledge. Prior experience of owning and driving completion of new product proposals and presenting these to senior governance committees for approval. Track record of successfully designing and launching products as well as managing and culling products, including full business case preparation and presentation. Able to maintain a good knowledge of current industry trends, market dynamics and competitive positioning of Aviva Investors' product offering to be able to provide ongoing advice and support to the sales, client service and operations teams on product matters. What you'll get for this role: Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave Generous holiday entitlement plus bank holidays with the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Aviva is for everyone: We are inclusive - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, send an email to .

End Date Make your application after reading the following skill and qualification requirements for this position. Monday 03 October 2022 Salary Range £42,399 - £55,270 Agile Working Options Other Agile Working Arrangements / Open to Discussion Job Description Summary The Project Manager leads their delivery team to ensure the fundamentals of Project Management excellence are achieved, this includes analysis, governance, planning managing finances and delivering value. As a PM of the Future they should role model a desire to develop their skills and experience, create space to learn and collaborate, demonstrate resilience and adaptability, confidence and a desire to innovate and test new ideas. The Project Manager will understand, embrace and be able to select with confidence the most appropriate tools and methods to deliver change. They should strive to build relationships across role communities, change teams and business areas to maximise opportunities for continuous improvement through shared learnings. Coaching others in their team to achieve delivery excellence is also a key part of the role. Job Description Lloyds Banking Group is on the mission to build the bank of the future, and we need help to do it. Continuing our extensive transformation programme, we're redefining what a bank needs to be from the inside out. Our technology, our culture, and our mind-set is changing, all to show what an engineering-led organisation can do. Want to know more? We are Insurance & Wealth Transformation and we're on a journey to create an excellent experience for our customers and support them throughout their financial lives, with clear, straightforward customer journeys and resilient administration platforms. The Technical Remediation and Modernisation (TRAM) team within Insurance and Wealth Transformation are helping deliver technology upgrades, service improvements and risk reduction initiatives that will enhance our colleague & customer experience. About the role: As Senior IT Project Manager, you'll work within an Agile feature team made up of multidisciplinary professionals including engineers, analysts, architects, business users, product owners and anyone else required to deliver projects in an agile way. You'll be supporting business readiness, ensuring that releases are packaged and governed appropriately, and users (colleagues or clients) are ready to receive them along with supporting run activity to maintain live applications to a high standard. We'll be seeking to transfer your knowledge and expertise of change delivery whilst acting as a servant leader to feature team operatives. You'll also support feature team members with the LBG governance & control framework along with conduct and compliance. Specific activities which you'll be responsible for include things like; Planning, resource management, governance & control activities Task management of staff in the lab Driving Agile working practices including Scrum based delivery Incident management Coordinating with software engineers, product owners, analysts, customers, technical specialists amongst others to ensure successful delivery Stakeholder management 3rd party management of testing and security activity What do we need to see from applicants? We like people who come from diverse industry backgrounds and are not precious about if you have worked within financial services before as long as you have a solid working history in a modern Agile IT Project Delivery role. As a minimum to be seriously considered we would need to see evidence in your CV of the following: A prior background working at a mid - senior level, as a modern Agile IT Project Delivery person, comfortable with software engineering projects. Background delivering technology programmes, ideally cloud (Iaas, Paas, etc) but we're happy to train you around cloud technologies as long as you have the core PM skills and a desire to learn. Good planning, resource management, governance & control, RAID, identifying and removing blockers, and budget management experience. Good stakeholder management and general people skills, including being comfortable engaging people at director level. 3rd party management experience. Comfortable working with the likes of software engineers, product owners, business analysts, quality automation testing staff and customers! What else would be handy? (but please apply if you have the above) Knowledge of cloud platforms such as Azure, Google Cloud and Amazon Web Services. What can I expect in Return? Whatever your aspiration, you can also expect excellent benefits, personal development, training and certifications and a career that's enriching and full of opportunity. You'll also receive a package that includes: Competitive salary Discretionary bonus Cash sum of 4% which you can exchange for a variety of benefits or simply take the cash Private Medical Insurance Pension, where we'll give up to a max of 15% Share plans 30 days holiday (plus Public) With our breadth, reach and diversity, we provide excellent opportunities for career growth and development. You'll get plenty of support, and you'll be surrounded by people who empower you to take the initiative, build relationships and make it happen. Together we can make a positive difference to our customers, our colleagues and our communities! Together we'll make it possible! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.