Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the team At Roku, working as part of the Viewer Product organisation, a Product Manager is responsible for defining the product requirements and the strategic reasoning behind them, rather than the technical how of the implementation. They do this by understanding the needs of the customer along with the wants of the business utilising big data and user research to do so. Success is measured on outcomes, rather than output. We offer a paid 12-week internship, starting in Summer 2026. About the role Working as part of the Live TV team, as a Product Management Intern, you won't just be shadowing, you will be responsible for a specific feature or product initiative. You will move a project from initial concept to final delivery using industry standard proven methodologies. You will be responsible for defining the "What" and "Why" of a feature, and work closely with other Product Managers, UX and Engineering to bring it to life - and then see the difference it's made. What you'll be doing Author "Feature Guides" (PRDs) that define product requirements and the strategic reasoning behind them. Work closely with UX research and design teams to conduct product audits and competitive analysis to gain deeper insights into live user expectations, identify areas of user friction Act as the core link between business stakeholders and technical teams, advocating for the customer's best interest while balancing business objectives. Work in close collaboration with stakeholders, UX and Engineering to take features from inception through to delivery. Measure the outcomes of these deliverables to ensure they have made a real impact. We're excited if you have Ideally currently enrolled in a full-time MBA program, preferably with 2+ years of experience in digital businesses like consumer tech, media, e-commerce, or marketplace products. This is not a research project role. We want someone who has seen how users behave in scaled digital products, can understand business model trade-offs, and can move from ambiguous problem to shippable recommendation with confidence. Due to graduate in December 2026 or later. Experience in product management tools and concepts either in a learning institution setting or from previous internships. Curiosity and desire to learn through research and data-driven practices. Strong communications skills and ability to work cross-functionally. Be self-motivated and proactive in your approach. Our Hybrid Work Approach Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy. Benefits Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. Accommodations Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to . The Roku Culture Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Roku, our global footprint, and how we've grown, visit our factsheet. By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing .
11/06/2026
Full time
Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the team At Roku, working as part of the Viewer Product organisation, a Product Manager is responsible for defining the product requirements and the strategic reasoning behind them, rather than the technical how of the implementation. They do this by understanding the needs of the customer along with the wants of the business utilising big data and user research to do so. Success is measured on outcomes, rather than output. We offer a paid 12-week internship, starting in Summer 2026. About the role Working as part of the Live TV team, as a Product Management Intern, you won't just be shadowing, you will be responsible for a specific feature or product initiative. You will move a project from initial concept to final delivery using industry standard proven methodologies. You will be responsible for defining the "What" and "Why" of a feature, and work closely with other Product Managers, UX and Engineering to bring it to life - and then see the difference it's made. What you'll be doing Author "Feature Guides" (PRDs) that define product requirements and the strategic reasoning behind them. Work closely with UX research and design teams to conduct product audits and competitive analysis to gain deeper insights into live user expectations, identify areas of user friction Act as the core link between business stakeholders and technical teams, advocating for the customer's best interest while balancing business objectives. Work in close collaboration with stakeholders, UX and Engineering to take features from inception through to delivery. Measure the outcomes of these deliverables to ensure they have made a real impact. We're excited if you have Ideally currently enrolled in a full-time MBA program, preferably with 2+ years of experience in digital businesses like consumer tech, media, e-commerce, or marketplace products. This is not a research project role. We want someone who has seen how users behave in scaled digital products, can understand business model trade-offs, and can move from ambiguous problem to shippable recommendation with confidence. Due to graduate in December 2026 or later. Experience in product management tools and concepts either in a learning institution setting or from previous internships. Curiosity and desire to learn through research and data-driven practices. Strong communications skills and ability to work cross-functionally. Be self-motivated and proactive in your approach. Our Hybrid Work Approach Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy. Benefits Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. Accommodations Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to . The Roku Culture Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Roku, our global footprint, and how we've grown, visit our factsheet. By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing .
Policy Manager - Digital Commerce & Consumer Policy Department: Policy Employment Type: Permanent - Full Time Location: London Compensation: £33,000 - £43,000 / year Description techUK Overview: techUK is the trade association which brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. With over 1100 members (the majority of which are SMEs) across the UK, techUK creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Role Purpose: The Policy Manager will lead and support techUK's work on the regulation of online marketplaces, e commerce platforms and the sale of digital content and digital services. This includes business to consumer (B2C) marketplaces, consumer to consumer (C2C) platforms, social and peer to peer marketplaces and direct providers of digital content and digital services. The role will focus on consumer protection, product safety, online fraud and scams, platform and seller responsibilities, enforcement, class action suits and the evolving regulatory framework affecting online marketplaces and the provision of digital content and digital services. The postholder will work closely with members, government departments, regulators and Parliament to shape practical, proportionate and innovation friendly policy outcomes that protect consumers and the providers of digital content and digital services while enabling responsible growth of a range of online marketplace business models. Key Responsibilities Policy Development & Advocacy Lead techUK's policy work on online marketplace regulation, including consumer rights, product safety, online fraud and scams, platform liability, illegal and unsafe goods, and enforcement mechanisms. Monitor, analyse and respond to UK legislative and regulatory developments affecting online marketplaces and providers of digital content and digital services, including (but not limited to) consumer protection, product compliance, platform governance, pricing practices, class action suits and contract terms. Develop evidence based policy positions that reflect the diversity of techUK's membership, spanning large B2C marketplaces, C2C platforms, digital content and digital service providers, social commerce providers and supporting technology firms. Contribute to techUK's wider work on tackling online fraud and scams, including engagement with government and regulators on platform responsibility, prevention measures and consumer protection. Draft consultation responses, policy briefings, reports, position papers and parliamentary submissions. Engage with government departments (DBT, DSIT, DEFRA, Office for Product Safety & Standards, Law Commission), regulators and enforcement bodies, and parliamentarians to influence policy development. Member engagement Convene and manage member working groups and forums focused on online marketplaces, consumer protection and e commerce regulation. Act as a trusted policy lead for members, providing clear guidance on regulatory developments and emerging risks. Balance and broker consensus across members with differing business models, sizes and risk profiles. Identify emerging policy issues affecting online marketplaces and the provision of digital content and digital services to proactively develop techUK responses. Stakeholder management Build and maintain strong relationships with policymakers, regulators, consumer bodies and other trade associations. Represent techUK and its members at external events, roundtables, conferences and meetings. Support techUK's communications and public affairs activity, including media briefings and thought leadership. Cross company collaboration Work closely with colleagues across techUK, including teams covering competition, digital regulation, fraud, sustainability, data, and international engagement, to ensure coherent and joined up policy positions. Contribute to wider techUK initiatives where online marketplaces intersect with other policy areas. Skills, Knowledge and Expertise Core Competencies Strong interpersonal skills and good at building relationships. Highly effective communicator with excellent written and verbal communication skills with the ability to communicate complex information effectively to a range of audiences. A self motivated individual who is comfortable coming up with ideas and working in a team to deliver these. A team player who is comfortable and able to work with relevant teams across techUK. Able to articulate, explain and sell the benefits of techUK to a range of audiences from government to potential new members. Essential Knowledge and Experience Proven experience building relationships with stakeholders, developing workplans and delivering to deadlines. Intellectually curious and able to demonstrate experiences of having to learn quickly and distil complex issues into clear concise information. A strong understanding and interest in the UK policy and political landscape. A solid grasp of the workings of Whitehall and UK Parliamentary process. Desired Knowledge and Experience Proven track record of coordinating events. An understanding of the role of trade bodies. Comfortable working with complex regulatory areas, sensitive subjects and controversial issues. Experience presenting and speaking in public forums. Additional Information This is a full time role based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. The salary range for this role is £33,000-£43,000 per annum based upon experience plus discretionary bonus and comprehensive benefits.
07/06/2026
Full time
Policy Manager - Digital Commerce & Consumer Policy Department: Policy Employment Type: Permanent - Full Time Location: London Compensation: £33,000 - £43,000 / year Description techUK Overview: techUK is the trade association which brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. With over 1100 members (the majority of which are SMEs) across the UK, techUK creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Role Purpose: The Policy Manager will lead and support techUK's work on the regulation of online marketplaces, e commerce platforms and the sale of digital content and digital services. This includes business to consumer (B2C) marketplaces, consumer to consumer (C2C) platforms, social and peer to peer marketplaces and direct providers of digital content and digital services. The role will focus on consumer protection, product safety, online fraud and scams, platform and seller responsibilities, enforcement, class action suits and the evolving regulatory framework affecting online marketplaces and the provision of digital content and digital services. The postholder will work closely with members, government departments, regulators and Parliament to shape practical, proportionate and innovation friendly policy outcomes that protect consumers and the providers of digital content and digital services while enabling responsible growth of a range of online marketplace business models. Key Responsibilities Policy Development & Advocacy Lead techUK's policy work on online marketplace regulation, including consumer rights, product safety, online fraud and scams, platform liability, illegal and unsafe goods, and enforcement mechanisms. Monitor, analyse and respond to UK legislative and regulatory developments affecting online marketplaces and providers of digital content and digital services, including (but not limited to) consumer protection, product compliance, platform governance, pricing practices, class action suits and contract terms. Develop evidence based policy positions that reflect the diversity of techUK's membership, spanning large B2C marketplaces, C2C platforms, digital content and digital service providers, social commerce providers and supporting technology firms. Contribute to techUK's wider work on tackling online fraud and scams, including engagement with government and regulators on platform responsibility, prevention measures and consumer protection. Draft consultation responses, policy briefings, reports, position papers and parliamentary submissions. Engage with government departments (DBT, DSIT, DEFRA, Office for Product Safety & Standards, Law Commission), regulators and enforcement bodies, and parliamentarians to influence policy development. Member engagement Convene and manage member working groups and forums focused on online marketplaces, consumer protection and e commerce regulation. Act as a trusted policy lead for members, providing clear guidance on regulatory developments and emerging risks. Balance and broker consensus across members with differing business models, sizes and risk profiles. Identify emerging policy issues affecting online marketplaces and the provision of digital content and digital services to proactively develop techUK responses. Stakeholder management Build and maintain strong relationships with policymakers, regulators, consumer bodies and other trade associations. Represent techUK and its members at external events, roundtables, conferences and meetings. Support techUK's communications and public affairs activity, including media briefings and thought leadership. Cross company collaboration Work closely with colleagues across techUK, including teams covering competition, digital regulation, fraud, sustainability, data, and international engagement, to ensure coherent and joined up policy positions. Contribute to wider techUK initiatives where online marketplaces intersect with other policy areas. Skills, Knowledge and Expertise Core Competencies Strong interpersonal skills and good at building relationships. Highly effective communicator with excellent written and verbal communication skills with the ability to communicate complex information effectively to a range of audiences. A self motivated individual who is comfortable coming up with ideas and working in a team to deliver these. A team player who is comfortable and able to work with relevant teams across techUK. Able to articulate, explain and sell the benefits of techUK to a range of audiences from government to potential new members. Essential Knowledge and Experience Proven experience building relationships with stakeholders, developing workplans and delivering to deadlines. Intellectually curious and able to demonstrate experiences of having to learn quickly and distil complex issues into clear concise information. A strong understanding and interest in the UK policy and political landscape. A solid grasp of the workings of Whitehall and UK Parliamentary process. Desired Knowledge and Experience Proven track record of coordinating events. An understanding of the role of trade bodies. Comfortable working with complex regulatory areas, sensitive subjects and controversial issues. Experience presenting and speaking in public forums. Additional Information This is a full time role based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. The salary range for this role is £33,000-£43,000 per annum based upon experience plus discretionary bonus and comprehensive benefits.
Senior eCommerce Store ManagerSkip to main contentWe are passionate about music. To help us share that passion we'd like to use cookies and similar technologies to personalize your experiences on our sites and to advertise on other sites. For more information and additional choices click Cookie Choices below. Privacy Policy# United Kingdom/Ireland - Current Open PositionsSenior eCommerce Store Manager page is loaded Senior eCommerce Store ManagerApplylocations: Kings Cross, Londonposted on: Posted 7 Days Agojob requisition id: UMG-26334Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . eCommerce Store Manager Universal Music Group UK Location: 4 Pancras Square, London Working pattern: 4 days per week expected in the office About the opportunity Universal Music Group UK and Apple Corps are working together to build a dedicated team focused on shaping the next chapter of Beatles ecommerce, retail, product and customer experience.This is a rare opportunity to work at the intersection of music, culture, commerce, creativity and fan experience. The Beatles remain one of the most important and influential creative forces in the world, with a legacy that continues to inspire fans across generations.This role will be employed by Universal Music Group UK and based at UMG's London office at 4 Pancras Square. The recruitment process will be managed by the Universal Music Group UK Talent Acquisition team in collaboration with Apple Corps. Role purpose The Senior eCommerce Store Manager will be responsible for managing the Beatles ecommerce stores, driving high-quality store experiences, supporting fast-paced music and merchandise campaigns, and contributing to wider site experience improvements.This role will play a key part in delivering exceptional ecommerce experiences for fans, from evergreen merchandise and brand collaboration drops through to album pre-orders and major Beatles campaign moments.The role will work closely with Apple Corps, UMG labels, creative leads, ecommerce trading, operations, CRM, fan experience and digital marketing teams to translate commercial plans, creative direction and performance insight into compelling online store experiences.This is a fast-paced, hands-on ecommerce role requiring strong Shopify experience, front-end merchandising capability, UX understanding, commercial awareness and a passion for delivering the best possible customer experience. Key responsibilities Ecommerce store management and campaign delivery Manage a portfolio of ecommerce stores, ensuring each store is engaging, accurate, commercially effective and aligned with brand expectations. Develop and oversee the launch of stores, new campaigns, product drops, album pre-orders and evergreen merchandise moments. Work cross functionally with creative, performance marketing, CRM, technology and Fan Experience and operations teams to deliver timely store builds and launches. Manage fast-paced, time-sensitive launches for the Beatles and culturally significant campaigns. Ensure all store activity reflects ecommerce best practice, fan expectations and the creative vision of the artist or brand. Maintain a strong focus on customer experience, conversion, store performance and operational readiness. Shopify, UX and front-end experience Design, build and deliver engaging front-end experiences using UMG's Shopify stack. Use Shopify CMS, themes, apps and feature sets to create compelling store experiences that represent the Beatles brand effectively. Translate creative briefs, campaign objectives and product stories into intuitive front-end design and merchandising experiences. Use video, imagery, content and product storytelling to improve engagement and customer experience. Continuously improve site journeys, navigation, product presentation and homepage optimisation. Identify customer friction points and recommend practical improvements to improve conversion and engagement. Trading, merchandising and commercial performance Work closely with Apple Corps and internal teams to formulate and execute direct-to-consumer ecommerce strategies. Use commercial, merchandising and music ecommerce experience to drive sales conversion and customer engagement. Manage product setup, category management, homepage features, promotions and campaign activations. Use sales data, site analytics and customer behaviour insights to keep stores fresh, relevant and commercially effective. Monitor performance across key ecommerce metrics, including traffic, conversion, revenue, average order value, product performance and cart abandonment. Analyse site analytics to understand drop-off, checkout friction and opportunities to improve customer acquisition and conversion. Report on sales trends, store performance, campaign results and customer insights. Stakeholder and label partnership Directly manage the relationship with key label and Apple Corps stakeholders, acting as the ecommerce lead across relevant store activity. Build strong working relationships with senior stakeholders across labels, Apple Corps, UMG ecommerce, creative, CRM, operations, finance and fan experience teams. Guide and coach stakeholders on ecommerce best practice, UX, conversion and customer experience. Manage escalations, identify campaign risks and share learnings to improve future launches. Oversee the ecommerce release schedule with relevant stakeholders, balancing timelines, resources and ecommerce standards. Act as a trusted ecommerce partner, providing clear recommendations grounded in commercial insight and fan experience. Operations, stock and customer experience Work with ecommerce operations and customer service teams to resolve supply chain, product availability, fulfilment and customer experience issues. Ensure products remain in stock where possible and that customer feedback is monitored and acted upon. Support a strong customer feedback loop, using insight to improve store experience, product presentation and operational performance. Partner with operations, finance and customer service teams to ensure campaigns are operationally achievable and commercially sound. Manage relationships with key ecommerce partners, including labels, brand owners, technology teams, operations and customer service. CRM, data and digital marketing collaboration Work closely with CRM and digital marketing leads to support data capture, audience segmentation and triggered journeys. Use Shopify tools, commerce flows and customer journeys to drive incremental sales and repeat engagement. Support data-led activity that improves targeting, conversion and customer lifetime value. Collaborate with CRM and performance marketing teams to ensure store activity is connected to wider campaign plans. Testing, optimisation and innovation Support test-and-learn activity across store experience, merchandising, content, UX and conversion. Use ecommerce analytics, customer behaviour and campaign performance data to recommend improvements. Collaborate with UMG Global Tech to test new ecommerce capabilities and innovations within the technology stack. Support onboarding of new ecommerce tools and functionality across stores. Maintain awareness of emerging ecommerce, Shopify, UX and digital retail best practice. Team contribution and ways of working Act as a voice of expertise within the store management team. Support and advise junior store managers and assistants on best practice across the UMG UK ecommerce technology stack. Project manage day-to-day store activity and future projects using or relevant project management tools. Maintain clear communication, documentation and governance across store activity, campaigns and stakeholder updates. Contribute to a collaborative, high-performing and solutions-focused ecommerce culture. Key skills and experience Ecommerce and Shopify expertise Strong experience managing a portfolio of ecommerce stores. Confident working with Shopify, including CMS, themes, apps, store setup and front-end merchandising. Strong understanding of ecommerce merchandising, product setup, category management and homepage optimisation. Experience building engaging online store experiences using content, imagery, video and product storytelling. Ability to translate creative briefs into intuitive, commercially effective front-end design. Strong understanding of UX principles and customer journey optimisation. Experience using ecommerce systems, stock management tools and order management systems. Music ecommerce and campaign experience Previous experience working within music ecommerce. Experience supporting album pre-order campaigns, merchandise launches, artist stores or fan-focused retail moments. Understanding of the pace . click apply for full job details
05/06/2026
Full time
Senior eCommerce Store ManagerSkip to main contentWe are passionate about music. To help us share that passion we'd like to use cookies and similar technologies to personalize your experiences on our sites and to advertise on other sites. For more information and additional choices click Cookie Choices below. Privacy Policy# United Kingdom/Ireland - Current Open PositionsSenior eCommerce Store Manager page is loaded Senior eCommerce Store ManagerApplylocations: Kings Cross, Londonposted on: Posted 7 Days Agojob requisition id: UMG-26334Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . eCommerce Store Manager Universal Music Group UK Location: 4 Pancras Square, London Working pattern: 4 days per week expected in the office About the opportunity Universal Music Group UK and Apple Corps are working together to build a dedicated team focused on shaping the next chapter of Beatles ecommerce, retail, product and customer experience.This is a rare opportunity to work at the intersection of music, culture, commerce, creativity and fan experience. The Beatles remain one of the most important and influential creative forces in the world, with a legacy that continues to inspire fans across generations.This role will be employed by Universal Music Group UK and based at UMG's London office at 4 Pancras Square. The recruitment process will be managed by the Universal Music Group UK Talent Acquisition team in collaboration with Apple Corps. Role purpose The Senior eCommerce Store Manager will be responsible for managing the Beatles ecommerce stores, driving high-quality store experiences, supporting fast-paced music and merchandise campaigns, and contributing to wider site experience improvements.This role will play a key part in delivering exceptional ecommerce experiences for fans, from evergreen merchandise and brand collaboration drops through to album pre-orders and major Beatles campaign moments.The role will work closely with Apple Corps, UMG labels, creative leads, ecommerce trading, operations, CRM, fan experience and digital marketing teams to translate commercial plans, creative direction and performance insight into compelling online store experiences.This is a fast-paced, hands-on ecommerce role requiring strong Shopify experience, front-end merchandising capability, UX understanding, commercial awareness and a passion for delivering the best possible customer experience. Key responsibilities Ecommerce store management and campaign delivery Manage a portfolio of ecommerce stores, ensuring each store is engaging, accurate, commercially effective and aligned with brand expectations. Develop and oversee the launch of stores, new campaigns, product drops, album pre-orders and evergreen merchandise moments. Work cross functionally with creative, performance marketing, CRM, technology and Fan Experience and operations teams to deliver timely store builds and launches. Manage fast-paced, time-sensitive launches for the Beatles and culturally significant campaigns. Ensure all store activity reflects ecommerce best practice, fan expectations and the creative vision of the artist or brand. Maintain a strong focus on customer experience, conversion, store performance and operational readiness. Shopify, UX and front-end experience Design, build and deliver engaging front-end experiences using UMG's Shopify stack. Use Shopify CMS, themes, apps and feature sets to create compelling store experiences that represent the Beatles brand effectively. Translate creative briefs, campaign objectives and product stories into intuitive front-end design and merchandising experiences. Use video, imagery, content and product storytelling to improve engagement and customer experience. Continuously improve site journeys, navigation, product presentation and homepage optimisation. Identify customer friction points and recommend practical improvements to improve conversion and engagement. Trading, merchandising and commercial performance Work closely with Apple Corps and internal teams to formulate and execute direct-to-consumer ecommerce strategies. Use commercial, merchandising and music ecommerce experience to drive sales conversion and customer engagement. Manage product setup, category management, homepage features, promotions and campaign activations. Use sales data, site analytics and customer behaviour insights to keep stores fresh, relevant and commercially effective. Monitor performance across key ecommerce metrics, including traffic, conversion, revenue, average order value, product performance and cart abandonment. Analyse site analytics to understand drop-off, checkout friction and opportunities to improve customer acquisition and conversion. Report on sales trends, store performance, campaign results and customer insights. Stakeholder and label partnership Directly manage the relationship with key label and Apple Corps stakeholders, acting as the ecommerce lead across relevant store activity. Build strong working relationships with senior stakeholders across labels, Apple Corps, UMG ecommerce, creative, CRM, operations, finance and fan experience teams. Guide and coach stakeholders on ecommerce best practice, UX, conversion and customer experience. Manage escalations, identify campaign risks and share learnings to improve future launches. Oversee the ecommerce release schedule with relevant stakeholders, balancing timelines, resources and ecommerce standards. Act as a trusted ecommerce partner, providing clear recommendations grounded in commercial insight and fan experience. Operations, stock and customer experience Work with ecommerce operations and customer service teams to resolve supply chain, product availability, fulfilment and customer experience issues. Ensure products remain in stock where possible and that customer feedback is monitored and acted upon. Support a strong customer feedback loop, using insight to improve store experience, product presentation and operational performance. Partner with operations, finance and customer service teams to ensure campaigns are operationally achievable and commercially sound. Manage relationships with key ecommerce partners, including labels, brand owners, technology teams, operations and customer service. CRM, data and digital marketing collaboration Work closely with CRM and digital marketing leads to support data capture, audience segmentation and triggered journeys. Use Shopify tools, commerce flows and customer journeys to drive incremental sales and repeat engagement. Support data-led activity that improves targeting, conversion and customer lifetime value. Collaborate with CRM and performance marketing teams to ensure store activity is connected to wider campaign plans. Testing, optimisation and innovation Support test-and-learn activity across store experience, merchandising, content, UX and conversion. Use ecommerce analytics, customer behaviour and campaign performance data to recommend improvements. Collaborate with UMG Global Tech to test new ecommerce capabilities and innovations within the technology stack. Support onboarding of new ecommerce tools and functionality across stores. Maintain awareness of emerging ecommerce, Shopify, UX and digital retail best practice. Team contribution and ways of working Act as a voice of expertise within the store management team. Support and advise junior store managers and assistants on best practice across the UMG UK ecommerce technology stack. Project manage day-to-day store activity and future projects using or relevant project management tools. Maintain clear communication, documentation and governance across store activity, campaigns and stakeholder updates. Contribute to a collaborative, high-performing and solutions-focused ecommerce culture. Key skills and experience Ecommerce and Shopify expertise Strong experience managing a portfolio of ecommerce stores. Confident working with Shopify, including CMS, themes, apps, store setup and front-end merchandising. Strong understanding of ecommerce merchandising, product setup, category management and homepage optimisation. Experience building engaging online store experiences using content, imagery, video and product storytelling. Ability to translate creative briefs into intuitive, commercially effective front-end design. Strong understanding of UX principles and customer journey optimisation. Experience using ecommerce systems, stock management tools and order management systems. Music ecommerce and campaign experience Previous experience working within music ecommerce. Experience supporting album pre-order campaigns, merchandise launches, artist stores or fan-focused retail moments. Understanding of the pace . click apply for full job details
Senior eCommerce Store ManagerSkip to main contentWe are passionate about music. To help us share that passion we'd like to use cookies and similar technologies to personalize your experiences on our sites and to advertise on other sites. For more information and additional choices click Cookie Choices below. Privacy Policy# United Kingdom/Ireland - Current Open PositionsSenior eCommerce Store Manager page is loaded Senior eCommerce Store ManagerApplylocations: Kings Cross, Londonposted on: Posted 7 Days Agojob requisition id: UMG-26334Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . eCommerce Store Manager Universal Music Group UK Location: 4 Pancras Square, London Working pattern: 4 days per week expected in the office About the opportunity Universal Music Group UK and Apple Corps are working together to build a dedicated team focused on shaping the next chapter of Beatles ecommerce, retail, product and customer experience.This is a rare opportunity to work at the intersection of music, culture, commerce, creativity and fan experience. The Beatles remain one of the most important and influential creative forces in the world, with a legacy that continues to inspire fans across generations.This role will be employed by Universal Music Group UK and based at UMG's London office at 4 Pancras Square. The recruitment process will be managed by the Universal Music Group UK Talent Acquisition team in collaboration with Apple Corps. Role purpose The Senior eCommerce Store Manager will be responsible for managing the Beatles ecommerce stores, driving high-quality store experiences, supporting fast-paced music and merchandise campaigns, and contributing to wider site experience improvements.This role will play a key part in delivering exceptional ecommerce experiences for fans, from evergreen merchandise and brand collaboration drops through to album pre-orders and major Beatles campaign moments.The role will work closely with Apple Corps, UMG labels, creative leads, ecommerce trading, operations, CRM, fan experience and digital marketing teams to translate commercial plans, creative direction and performance insight into compelling online store experiences.This is a fast-paced, hands-on ecommerce role requiring strong Shopify experience, front-end merchandising capability, UX understanding, commercial awareness and a passion for delivering the best possible customer experience. Key responsibilities Ecommerce store management and campaign delivery Manage a portfolio of ecommerce stores, ensuring each store is engaging, accurate, commercially effective and aligned with brand expectations. Develop and oversee the launch of stores, new campaigns, product drops, album pre-orders and evergreen merchandise moments. Work cross functionally with creative, performance marketing, CRM, technology and Fan Experience and operations teams to deliver timely store builds and launches. Manage fast-paced, time-sensitive launches for the Beatles and culturally significant campaigns. Ensure all store activity reflects ecommerce best practice, fan expectations and the creative vision of the artist or brand. Maintain a strong focus on customer experience, conversion, store performance and operational readiness. Shopify, UX and front-end experience Design, build and deliver engaging front-end experiences using UMG's Shopify stack. Use Shopify CMS, themes, apps and feature sets to create compelling store experiences that represent the Beatles brand effectively. Translate creative briefs, campaign objectives and product stories into intuitive front-end design and merchandising experiences. Use video, imagery, content and product storytelling to improve engagement and customer experience. Continuously improve site journeys, navigation, product presentation and homepage optimisation. Identify customer friction points and recommend practical improvements to improve conversion and engagement. Trading, merchandising and commercial performance Work closely with Apple Corps and internal teams to formulate and execute direct-to-consumer ecommerce strategies. Use commercial, merchandising and music ecommerce experience to drive sales conversion and customer engagement. Manage product setup, category management, homepage features, promotions and campaign activations. Use sales data, site analytics and customer behaviour insights to keep stores fresh, relevant and commercially effective. Monitor performance across key ecommerce metrics, including traffic, conversion, revenue, average order value, product performance and cart abandonment. Analyse site analytics to understand drop-off, checkout friction and opportunities to improve customer acquisition and conversion. Report on sales trends, store performance, campaign results and customer insights. Stakeholder and label partnership Directly manage the relationship with key label and Apple Corps stakeholders, acting as the ecommerce lead across relevant store activity. Build strong working relationships with senior stakeholders across labels, Apple Corps, UMG ecommerce, creative, CRM, operations, finance and fan experience teams. Guide and coach stakeholders on ecommerce best practice, UX, conversion and customer experience. Manage escalations, identify campaign risks and share learnings to improve future launches. Oversee the ecommerce release schedule with relevant stakeholders, balancing timelines, resources and ecommerce standards. Act as a trusted ecommerce partner, providing clear recommendations grounded in commercial insight and fan experience. Operations, stock and customer experience Work with ecommerce operations and customer service teams to resolve supply chain, product availability, fulfilment and customer experience issues. Ensure products remain in stock where possible and that customer feedback is monitored and acted upon. Support a strong customer feedback loop, using insight to improve store experience, product presentation and operational performance. Partner with operations, finance and customer service teams to ensure campaigns are operationally achievable and commercially sound. Manage relationships with key ecommerce partners, including labels, brand owners, technology teams, operations and customer service. CRM, data and digital marketing collaboration Work closely with CRM and digital marketing leads to support data capture, audience segmentation and triggered journeys. Use Shopify tools, commerce flows and customer journeys to drive incremental sales and repeat engagement. Support data-led activity that improves targeting, conversion and customer lifetime value. Collaborate with CRM and performance marketing teams to ensure store activity is connected to wider campaign plans. Testing, optimisation and innovation Support test-and-learn activity across store experience, merchandising, content, UX and conversion. Use ecommerce analytics, customer behaviour and campaign performance data to recommend improvements. Collaborate with UMG Global Tech to test new ecommerce capabilities and innovations within the technology stack. Support onboarding of new ecommerce tools and functionality across stores. Maintain awareness of emerging ecommerce, Shopify, UX and digital retail best practice. Team contribution and ways of working Act as a voice of expertise within the store management team. Support and advise junior store managers and assistants on best practice across the UMG UK ecommerce technology stack. Project manage day-to-day store activity and future projects using or relevant project management tools. Maintain clear communication, documentation and governance across store activity, campaigns and stakeholder updates. Contribute to a collaborative, high-performing and solutions-focused ecommerce culture. Key skills and experience Ecommerce and Shopify expertise Strong experience managing a portfolio of ecommerce stores. Confident working with Shopify, including CMS, themes, apps, store setup and front-end merchandising. Strong understanding of ecommerce merchandising, product setup, category management and homepage optimisation. Experience building engaging online store experiences using content, imagery, video and product storytelling. Ability to translate creative briefs into intuitive, commercially effective front-end design. Strong understanding of UX principles and customer journey optimisation. Experience using ecommerce systems, stock management tools and order management systems. Music ecommerce and campaign experience Previous experience working within music ecommerce. Experience supporting album pre-order campaigns, merchandise launches, artist stores or fan-focused retail moments. Understanding of the pace . click apply for full job details
04/06/2026
Full time
Senior eCommerce Store ManagerSkip to main contentWe are passionate about music. To help us share that passion we'd like to use cookies and similar technologies to personalize your experiences on our sites and to advertise on other sites. For more information and additional choices click Cookie Choices below. Privacy Policy# United Kingdom/Ireland - Current Open PositionsSenior eCommerce Store Manager page is loaded Senior eCommerce Store ManagerApplylocations: Kings Cross, Londonposted on: Posted 7 Days Agojob requisition id: UMG-26334Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . eCommerce Store Manager Universal Music Group UK Location: 4 Pancras Square, London Working pattern: 4 days per week expected in the office About the opportunity Universal Music Group UK and Apple Corps are working together to build a dedicated team focused on shaping the next chapter of Beatles ecommerce, retail, product and customer experience.This is a rare opportunity to work at the intersection of music, culture, commerce, creativity and fan experience. The Beatles remain one of the most important and influential creative forces in the world, with a legacy that continues to inspire fans across generations.This role will be employed by Universal Music Group UK and based at UMG's London office at 4 Pancras Square. The recruitment process will be managed by the Universal Music Group UK Talent Acquisition team in collaboration with Apple Corps. Role purpose The Senior eCommerce Store Manager will be responsible for managing the Beatles ecommerce stores, driving high-quality store experiences, supporting fast-paced music and merchandise campaigns, and contributing to wider site experience improvements.This role will play a key part in delivering exceptional ecommerce experiences for fans, from evergreen merchandise and brand collaboration drops through to album pre-orders and major Beatles campaign moments.The role will work closely with Apple Corps, UMG labels, creative leads, ecommerce trading, operations, CRM, fan experience and digital marketing teams to translate commercial plans, creative direction and performance insight into compelling online store experiences.This is a fast-paced, hands-on ecommerce role requiring strong Shopify experience, front-end merchandising capability, UX understanding, commercial awareness and a passion for delivering the best possible customer experience. Key responsibilities Ecommerce store management and campaign delivery Manage a portfolio of ecommerce stores, ensuring each store is engaging, accurate, commercially effective and aligned with brand expectations. Develop and oversee the launch of stores, new campaigns, product drops, album pre-orders and evergreen merchandise moments. Work cross functionally with creative, performance marketing, CRM, technology and Fan Experience and operations teams to deliver timely store builds and launches. Manage fast-paced, time-sensitive launches for the Beatles and culturally significant campaigns. Ensure all store activity reflects ecommerce best practice, fan expectations and the creative vision of the artist or brand. Maintain a strong focus on customer experience, conversion, store performance and operational readiness. Shopify, UX and front-end experience Design, build and deliver engaging front-end experiences using UMG's Shopify stack. Use Shopify CMS, themes, apps and feature sets to create compelling store experiences that represent the Beatles brand effectively. Translate creative briefs, campaign objectives and product stories into intuitive front-end design and merchandising experiences. Use video, imagery, content and product storytelling to improve engagement and customer experience. Continuously improve site journeys, navigation, product presentation and homepage optimisation. Identify customer friction points and recommend practical improvements to improve conversion and engagement. Trading, merchandising and commercial performance Work closely with Apple Corps and internal teams to formulate and execute direct-to-consumer ecommerce strategies. Use commercial, merchandising and music ecommerce experience to drive sales conversion and customer engagement. Manage product setup, category management, homepage features, promotions and campaign activations. Use sales data, site analytics and customer behaviour insights to keep stores fresh, relevant and commercially effective. Monitor performance across key ecommerce metrics, including traffic, conversion, revenue, average order value, product performance and cart abandonment. Analyse site analytics to understand drop-off, checkout friction and opportunities to improve customer acquisition and conversion. Report on sales trends, store performance, campaign results and customer insights. Stakeholder and label partnership Directly manage the relationship with key label and Apple Corps stakeholders, acting as the ecommerce lead across relevant store activity. Build strong working relationships with senior stakeholders across labels, Apple Corps, UMG ecommerce, creative, CRM, operations, finance and fan experience teams. Guide and coach stakeholders on ecommerce best practice, UX, conversion and customer experience. Manage escalations, identify campaign risks and share learnings to improve future launches. Oversee the ecommerce release schedule with relevant stakeholders, balancing timelines, resources and ecommerce standards. Act as a trusted ecommerce partner, providing clear recommendations grounded in commercial insight and fan experience. Operations, stock and customer experience Work with ecommerce operations and customer service teams to resolve supply chain, product availability, fulfilment and customer experience issues. Ensure products remain in stock where possible and that customer feedback is monitored and acted upon. Support a strong customer feedback loop, using insight to improve store experience, product presentation and operational performance. Partner with operations, finance and customer service teams to ensure campaigns are operationally achievable and commercially sound. Manage relationships with key ecommerce partners, including labels, brand owners, technology teams, operations and customer service. CRM, data and digital marketing collaboration Work closely with CRM and digital marketing leads to support data capture, audience segmentation and triggered journeys. Use Shopify tools, commerce flows and customer journeys to drive incremental sales and repeat engagement. Support data-led activity that improves targeting, conversion and customer lifetime value. Collaborate with CRM and performance marketing teams to ensure store activity is connected to wider campaign plans. Testing, optimisation and innovation Support test-and-learn activity across store experience, merchandising, content, UX and conversion. Use ecommerce analytics, customer behaviour and campaign performance data to recommend improvements. Collaborate with UMG Global Tech to test new ecommerce capabilities and innovations within the technology stack. Support onboarding of new ecommerce tools and functionality across stores. Maintain awareness of emerging ecommerce, Shopify, UX and digital retail best practice. Team contribution and ways of working Act as a voice of expertise within the store management team. Support and advise junior store managers and assistants on best practice across the UMG UK ecommerce technology stack. Project manage day-to-day store activity and future projects using or relevant project management tools. Maintain clear communication, documentation and governance across store activity, campaigns and stakeholder updates. Contribute to a collaborative, high-performing and solutions-focused ecommerce culture. Key skills and experience Ecommerce and Shopify expertise Strong experience managing a portfolio of ecommerce stores. Confident working with Shopify, including CMS, themes, apps, store setup and front-end merchandising. Strong understanding of ecommerce merchandising, product setup, category management and homepage optimisation. Experience building engaging online store experiences using content, imagery, video and product storytelling. Ability to translate creative briefs into intuitive, commercially effective front-end design. Strong understanding of UX principles and customer journey optimisation. Experience using ecommerce systems, stock management tools and order management systems. Music ecommerce and campaign experience Previous experience working within music ecommerce. Experience supporting album pre-order campaigns, merchandise launches, artist stores or fan-focused retail moments. Understanding of the pace . click apply for full job details
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de coding makeup applications for everyone, everywhere, with an easy to use, easy to choose, easy to gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market leading growth, innovative retail and product launches fuelled by industry leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are looking for a talented Head of Digital Design (Mat Cover) to join our growing in house team! This role will see you working on a variety of creative and trade led projects across the business. With leadership experience, you will have a demonstrated passion for navigating a team of talented individuals in improving and innovating digital marketing creative across New Campaign Launches, BAU and Sales periods such as Black Friday. You will have a keen eye for detail in all things digital design and digital marketing. We believe in disruption, innovation and the application of art and science to create the best concepts, big ideas and content creation. Pulling from strategic insights and data, you can create and bring to life beautiful ideas that move the world. You have a deep understanding of brand purpose, consumer journey and our customer's use of digital & technology. With an entrepreneurial spirit, you will need to be solutions oriented and collaborative in your approach. You will work alongside other creatives, the marketing team, digital team, creative team, technology organisation, Trade, PR, social, as well as help support our local markets with their creative aims. As a Head of Digital Design you will Oversee a talented team of designers (>8 10 growing), overseeing business wide briefs, and supporting the team to develop a broad variety of global digital assets, ensuring consistency across all assets (i.e. emails, Paid Marketing, Charlotte Tilbury App, and Affiliates, BAU & Evergreen templated digital assets) Executing large scale digital roll outs or tech initiatives in a systematic and meticulous manner Working within digital constraints and exploring new ways of challenging and innovating the brand digitally, through new layout design, tools, and technology including the use of AI. Support the digital content team by reviewing and approving digital friendly image & video assets. Support in the creation of Digital Marketing assets e.g. display banners and paid social creative Applying learnings on assets across various platforms, identifying opportunities for personalisation and targeting. Communicate effectively within the broader Creative team; Project Managers, Copywriters, Graphic Designers, Product Designers, Art Directors, Retouchers, Video Editors and the Creative Director to ensure that milestones are met and the team stays on the pulse with changes and plan alterations. Influence the in house agency with trends, best practices, digital advancements and competitors to help improve the team's approach to digital design Diligent approach to ensuring all content is optimised for mobile first devices and web Conduct research and stay updated on the latest design trends, tools, technologies and AI platforms. Reporting Relationships Digital CX Director About you Proven experience in team management and leadership of an army of creatives Experience working on digital + ecommerce design, in house or agency experience Experience in, and enthusiasm for, developing creative ideas for digital platforms, as well as 360 campaigns, from brief to delivery Ability to marry art (creative) and science (data); analytically looking at data, reporting and applying it to future projects and creative Understanding of online accessibility, UX / UI A strong track record in project planning, including accurate estimation of costs and timings Expert knowledge of user interface, application, mobile and responsive design, using the latest prototyping and design tools Great sense of design and composition with a strong eye for layout and appreciation of brand guidelines across all devices and channels Ability to work at pace, with a confidently calm demeanour Exceptional verbal and written communication skills, with the ability to effectively engage and influence stakeholders at all levels of seniority across the business Exceptional information presentation (visual and written) experience Infectiously positive and passionate energy Proficiency in Figma, Adobe Creative Suite, Microsoft (email, docs, Onedrive), insight in AI tools such as Chat GPT, Adobe Firefly, Google Gemini Experience using Dropbox, and project management tools such as Trello / Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves. We're a hybrid model with flexibility, allowing you to work how best suits you. 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. Financial security and to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
01/06/2026
Full time
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de coding makeup applications for everyone, everywhere, with an easy to use, easy to choose, easy to gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market leading growth, innovative retail and product launches fuelled by industry leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are looking for a talented Head of Digital Design (Mat Cover) to join our growing in house team! This role will see you working on a variety of creative and trade led projects across the business. With leadership experience, you will have a demonstrated passion for navigating a team of talented individuals in improving and innovating digital marketing creative across New Campaign Launches, BAU and Sales periods such as Black Friday. You will have a keen eye for detail in all things digital design and digital marketing. We believe in disruption, innovation and the application of art and science to create the best concepts, big ideas and content creation. Pulling from strategic insights and data, you can create and bring to life beautiful ideas that move the world. You have a deep understanding of brand purpose, consumer journey and our customer's use of digital & technology. With an entrepreneurial spirit, you will need to be solutions oriented and collaborative in your approach. You will work alongside other creatives, the marketing team, digital team, creative team, technology organisation, Trade, PR, social, as well as help support our local markets with their creative aims. As a Head of Digital Design you will Oversee a talented team of designers (>8 10 growing), overseeing business wide briefs, and supporting the team to develop a broad variety of global digital assets, ensuring consistency across all assets (i.e. emails, Paid Marketing, Charlotte Tilbury App, and Affiliates, BAU & Evergreen templated digital assets) Executing large scale digital roll outs or tech initiatives in a systematic and meticulous manner Working within digital constraints and exploring new ways of challenging and innovating the brand digitally, through new layout design, tools, and technology including the use of AI. Support the digital content team by reviewing and approving digital friendly image & video assets. Support in the creation of Digital Marketing assets e.g. display banners and paid social creative Applying learnings on assets across various platforms, identifying opportunities for personalisation and targeting. Communicate effectively within the broader Creative team; Project Managers, Copywriters, Graphic Designers, Product Designers, Art Directors, Retouchers, Video Editors and the Creative Director to ensure that milestones are met and the team stays on the pulse with changes and plan alterations. Influence the in house agency with trends, best practices, digital advancements and competitors to help improve the team's approach to digital design Diligent approach to ensuring all content is optimised for mobile first devices and web Conduct research and stay updated on the latest design trends, tools, technologies and AI platforms. Reporting Relationships Digital CX Director About you Proven experience in team management and leadership of an army of creatives Experience working on digital + ecommerce design, in house or agency experience Experience in, and enthusiasm for, developing creative ideas for digital platforms, as well as 360 campaigns, from brief to delivery Ability to marry art (creative) and science (data); analytically looking at data, reporting and applying it to future projects and creative Understanding of online accessibility, UX / UI A strong track record in project planning, including accurate estimation of costs and timings Expert knowledge of user interface, application, mobile and responsive design, using the latest prototyping and design tools Great sense of design and composition with a strong eye for layout and appreciation of brand guidelines across all devices and channels Ability to work at pace, with a confidently calm demeanour Exceptional verbal and written communication skills, with the ability to effectively engage and influence stakeholders at all levels of seniority across the business Exceptional information presentation (visual and written) experience Infectiously positive and passionate energy Proficiency in Figma, Adobe Creative Suite, Microsoft (email, docs, Onedrive), insight in AI tools such as Chat GPT, Adobe Firefly, Google Gemini Experience using Dropbox, and project management tools such as Trello / Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves. We're a hybrid model with flexibility, allowing you to work how best suits you. 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. Financial security and to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
Senior Product Manager - Engagement Products - Paysafe is a global payments platform powering the experience economy,witha strong focus on the iGaming, video gaming,e-commerce, online trading, retail,traveland hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across12countriesand annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. Overview: We are seeking a Senior Product Manager to lead the development of engagement-driven products that power connected, multi-participant commerce environments. This role will focus on creating seamless, high-frequency experiences that connect consumers, merchants, and partners through a unified platform. You will play a critical role in driving user adoption, retention, and transaction growth by building and scaling capabilities across wallets, acquiring, loyalty, offers, and partner integrations. These solutions will enable dynamic, real-world and digital experiences where users can discover, transact, and engage within a single ecosystem. Responsibilities: Define and execute product strategy for engagement products that drive user adoption, retention, and transaction frequency Design and scale consumer engagement experiences, including wallet interactions, in-app journeys, and contextual commerce Build and optimize loyalty, rewards, offers, and gamification capabilities to increase repeat usage and share of wallet Develop merchant and partner engagement models, enabling participation through promotions, advertising, and value-added services Identify and deliver opportunities to connect physical and digital experiences (e.g., in-location ordering, partner integrations, event-based engagement) Own the end-to-end product lifecycle from concept through launch and continuous optimization Partner with Engineering, Design, and Partnerships to deliver scalable, high-impact solutions Leverage data and experimentation to improve engagement metrics, conversion, and monetization Support monetization strategies tied to engagement, including affiliate models, sponsored offers, and partner-driven revenue streams Ensure compliance with regulatory, privacy, and data usage requirements across markets Qualifications 5-8+ years of product management experience, with a focus on consumer engagement, merchant engagement, growth, or digital platforms Experience building or managing wallets, loyalty programs, marketplaces, or ecosystem-based products Strong understanding of behavioral design, incentives, and engagement mechanics Experience with data-driven product development, including experimentation and performance optimization Familiarity with multi-sided platforms and integrating third-party partners Ability to translate complex ecosystems into simple, intuitive user experiences Strong cross-functional leadership and stakeholder management skills Experience in fintech, payments, or commerce platforms is a plus We offer in return: The opportunity to write the history of a leading and growing multinational company Tailor-made training and ongoing development to help you enhance your skills in the field of online payments Multiple career progression opportunities in a dynamic in-house business Environment where product expertise, professional and personal commitment are rewarded Competitive remuneration and social benefits package Fun and collaborative working atmosphere Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our office as part of our hybrid work model Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion. Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.
30/05/2026
Full time
Senior Product Manager - Engagement Products - Paysafe is a global payments platform powering the experience economy,witha strong focus on the iGaming, video gaming,e-commerce, online trading, retail,traveland hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across12countriesand annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. Overview: We are seeking a Senior Product Manager to lead the development of engagement-driven products that power connected, multi-participant commerce environments. This role will focus on creating seamless, high-frequency experiences that connect consumers, merchants, and partners through a unified platform. You will play a critical role in driving user adoption, retention, and transaction growth by building and scaling capabilities across wallets, acquiring, loyalty, offers, and partner integrations. These solutions will enable dynamic, real-world and digital experiences where users can discover, transact, and engage within a single ecosystem. Responsibilities: Define and execute product strategy for engagement products that drive user adoption, retention, and transaction frequency Design and scale consumer engagement experiences, including wallet interactions, in-app journeys, and contextual commerce Build and optimize loyalty, rewards, offers, and gamification capabilities to increase repeat usage and share of wallet Develop merchant and partner engagement models, enabling participation through promotions, advertising, and value-added services Identify and deliver opportunities to connect physical and digital experiences (e.g., in-location ordering, partner integrations, event-based engagement) Own the end-to-end product lifecycle from concept through launch and continuous optimization Partner with Engineering, Design, and Partnerships to deliver scalable, high-impact solutions Leverage data and experimentation to improve engagement metrics, conversion, and monetization Support monetization strategies tied to engagement, including affiliate models, sponsored offers, and partner-driven revenue streams Ensure compliance with regulatory, privacy, and data usage requirements across markets Qualifications 5-8+ years of product management experience, with a focus on consumer engagement, merchant engagement, growth, or digital platforms Experience building or managing wallets, loyalty programs, marketplaces, or ecosystem-based products Strong understanding of behavioral design, incentives, and engagement mechanics Experience with data-driven product development, including experimentation and performance optimization Familiarity with multi-sided platforms and integrating third-party partners Ability to translate complex ecosystems into simple, intuitive user experiences Strong cross-functional leadership and stakeholder management skills Experience in fintech, payments, or commerce platforms is a plus We offer in return: The opportunity to write the history of a leading and growing multinational company Tailor-made training and ongoing development to help you enhance your skills in the field of online payments Multiple career progression opportunities in a dynamic in-house business Environment where product expertise, professional and personal commitment are rewarded Competitive remuneration and social benefits package Fun and collaborative working atmosphere Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our office as part of our hybrid work model Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion. Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.
Ecommerce Sales Manager - Multi Channel (Amazon focused) Location: Hybrid / Dinnington, UK Job type: Permanent / Full time Sector and subsector: FMCG Commercial Salary: Negotiable salary Go Superfoods, we're proud to be part of Solent, a pioneering FMCG group on a mission to inspire, manufacture and deliver products that help people feel better in a sustainable way. Our focus is on sourcing and supplying high quality superfood ingredients, blends and brands to nourish healthier lifestyles around the world. Backed by Solent's global scale and entrepreneurial spirit, we thrive on innovation across our Nutrition & Wellness division while staying true to what matters: natural, sustainable, feel good nutrition. Join a diverse, growing team where your work can drive real impact, supporting better choices, healthier people, and a healthier planet. GO Superfoods Ltd is a leading European superfoods business based on the outskirts of Sheffield. Established in 2008, we import a range of 80+ superfoods direct from growers around the world and sell them under our own brands, in bulk, direct to consumers via retailers/Amazon and as private label. As the eCommerce Sales Manager, you'll take full ownership of marketplace and digital channel performance - applying data driven sales analysis, catalogue and assortment optimisation, inventory and supply coordination, and trading execution to fuel strong, sustainable growth. Purpose of the role Passionate about elevating brand performance on Amazon and driving premium growth within health, wellness and natural products? Ready to advance your expertise within a fast scaling, innovation focused consumer brand portfolio? In this role, you'll be responsible for day to day commercial performance across all digital platforms, with a particular focus on Amazon, ensuring products, pricing, promotions and content are optimised to maximise revenue and improve margins. Key Responsibilities eCommerce Trading & Commercial Performance Deliver weekly, monthly, and quarterly revenue and margin targets across all eCommerce channels Own trading execution: pricing updates, promotions, merchandising and product availability Run weekly trading reviews with insights on performance drivers, risks and opportunities Maintain and monitor core KPIs, flagging variances and recommending corrective actions Support budgeting and forecasting by providing accurate trading data and insight Execute commercial initiatives and projects defined by the Head of eCommerce Produce weekly and monthly dashboards covering sales, margin, advertising performance and operational KPIs Analyse trading data to identify growth levers and provide actionable recommendations Amazon Trading & Operations Manage day to day Amazon operations including listings, content, inventory, advertising inputs, promotions and compliance Ensure product detail pages are fully optimised for visibility, conversion and brand consistency Track and report on Amazon performance metrics (traffic, conversion, ACOS, TACOS, buy box, inventory health) Implement best practices and process improvements to drive operational efficiency Stay up to date on Amazon programme and policy changes, advising the Head of Commerce on risks and opportunities Cross Functional Collaboration Coordinate with marketing to ensure alignment between trading priorities, advertising and promotions Partner closely with supply chain to maintain optimal stock levels and resolve availability issues Support technical and regulatory compliance by ensuring listings and claims meet requirements Collaborate with customer service on D2C issues and customer experience improvements Maintain relationships with external partners, agencies and platform account managers as needed Experience Minimum 5 years' experience in eCommerce marketplace management (Amazon essential) Proven experience driving growth on products/brands through Amazon Strong commercial and analytical skills with understanding of P&L drivers Experience managing promotions, pricing, content optimisation and trading calendars Background working cross functionally with supply chain, operations, marketing and product teams Experience in FMCG, food, health, wellness or similar categories (preferred) Personal Profile Amazon expert covering listings, pricing, promotions, FBA, content and reporting Highly organised, with ability to manage multiple priorities in a fast paced environment Bias for action with a proactive, problem solving mindset Customer centric approach to decision making Data driven decision making and proactive identification of new growth opportunities What we offer Competitive salary with annual salary reviews 25 days holiday per annum, increasing to 27 days after 3 years' service and 30 days after 5 years' service Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits Flexible hours and work from home available to all staff with an office presence ideally once a week Great learning and development and progression opportunities. Yearly bonus structure (based on company targets) Enhanced maternity and paternity leave Generous company sick pay Pension scheme contribution Solent social events run by our in house social team Cycle to work scheme
27/05/2026
Full time
Ecommerce Sales Manager - Multi Channel (Amazon focused) Location: Hybrid / Dinnington, UK Job type: Permanent / Full time Sector and subsector: FMCG Commercial Salary: Negotiable salary Go Superfoods, we're proud to be part of Solent, a pioneering FMCG group on a mission to inspire, manufacture and deliver products that help people feel better in a sustainable way. Our focus is on sourcing and supplying high quality superfood ingredients, blends and brands to nourish healthier lifestyles around the world. Backed by Solent's global scale and entrepreneurial spirit, we thrive on innovation across our Nutrition & Wellness division while staying true to what matters: natural, sustainable, feel good nutrition. Join a diverse, growing team where your work can drive real impact, supporting better choices, healthier people, and a healthier planet. GO Superfoods Ltd is a leading European superfoods business based on the outskirts of Sheffield. Established in 2008, we import a range of 80+ superfoods direct from growers around the world and sell them under our own brands, in bulk, direct to consumers via retailers/Amazon and as private label. As the eCommerce Sales Manager, you'll take full ownership of marketplace and digital channel performance - applying data driven sales analysis, catalogue and assortment optimisation, inventory and supply coordination, and trading execution to fuel strong, sustainable growth. Purpose of the role Passionate about elevating brand performance on Amazon and driving premium growth within health, wellness and natural products? Ready to advance your expertise within a fast scaling, innovation focused consumer brand portfolio? In this role, you'll be responsible for day to day commercial performance across all digital platforms, with a particular focus on Amazon, ensuring products, pricing, promotions and content are optimised to maximise revenue and improve margins. Key Responsibilities eCommerce Trading & Commercial Performance Deliver weekly, monthly, and quarterly revenue and margin targets across all eCommerce channels Own trading execution: pricing updates, promotions, merchandising and product availability Run weekly trading reviews with insights on performance drivers, risks and opportunities Maintain and monitor core KPIs, flagging variances and recommending corrective actions Support budgeting and forecasting by providing accurate trading data and insight Execute commercial initiatives and projects defined by the Head of eCommerce Produce weekly and monthly dashboards covering sales, margin, advertising performance and operational KPIs Analyse trading data to identify growth levers and provide actionable recommendations Amazon Trading & Operations Manage day to day Amazon operations including listings, content, inventory, advertising inputs, promotions and compliance Ensure product detail pages are fully optimised for visibility, conversion and brand consistency Track and report on Amazon performance metrics (traffic, conversion, ACOS, TACOS, buy box, inventory health) Implement best practices and process improvements to drive operational efficiency Stay up to date on Amazon programme and policy changes, advising the Head of Commerce on risks and opportunities Cross Functional Collaboration Coordinate with marketing to ensure alignment between trading priorities, advertising and promotions Partner closely with supply chain to maintain optimal stock levels and resolve availability issues Support technical and regulatory compliance by ensuring listings and claims meet requirements Collaborate with customer service on D2C issues and customer experience improvements Maintain relationships with external partners, agencies and platform account managers as needed Experience Minimum 5 years' experience in eCommerce marketplace management (Amazon essential) Proven experience driving growth on products/brands through Amazon Strong commercial and analytical skills with understanding of P&L drivers Experience managing promotions, pricing, content optimisation and trading calendars Background working cross functionally with supply chain, operations, marketing and product teams Experience in FMCG, food, health, wellness or similar categories (preferred) Personal Profile Amazon expert covering listings, pricing, promotions, FBA, content and reporting Highly organised, with ability to manage multiple priorities in a fast paced environment Bias for action with a proactive, problem solving mindset Customer centric approach to decision making Data driven decision making and proactive identification of new growth opportunities What we offer Competitive salary with annual salary reviews 25 days holiday per annum, increasing to 27 days after 3 years' service and 30 days after 5 years' service Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits Flexible hours and work from home available to all staff with an office presence ideally once a week Great learning and development and progression opportunities. Yearly bonus structure (based on company targets) Enhanced maternity and paternity leave Generous company sick pay Pension scheme contribution Solent social events run by our in house social team Cycle to work scheme
Ecommerce Sales Manager - Multi Channel (Amazon focused) Location: Hybrid / Dinnington, UK Job type: Permanent / Full time Sector and subsector: FMCG Commercial Salary: Negotiable salary Go Superfoods, we're proud to be part of Solent, a pioneering FMCG group on a mission to inspire, manufacture and deliver products that help people feel better in a sustainable way. Our focus is on sourcing and supplying high quality superfood ingredients, blends and brands to nourish healthier lifestyles around the world. Backed by Solent's global scale and entrepreneurial spirit, we thrive on innovation across our Nutrition & Wellness division while staying true to what matters: natural, sustainable, feel good nutrition. Join a diverse, growing team where your work can drive real impact, supporting better choices, healthier people, and a healthier planet. GO Superfoods Ltd is a leading European superfoods business based on the outskirts of Sheffield. Established in 2008, we import a range of 80+ superfoods direct from growers around the world and sell them under our own brands, in bulk, direct to consumers via retailers/Amazon and as private label. As the eCommerce Sales Manager, you'll take full ownership of marketplace and digital channel performance - applying data driven sales analysis, catalogue and assortment optimisation, inventory and supply coordination, and trading execution to fuel strong, sustainable growth. Purpose of the role Passionate about elevating brand performance on Amazon and driving premium growth within health, wellness and natural products? Ready to advance your expertise within a fast scaling, innovation focused consumer brand portfolio? In this role, you'll be responsible for day to day commercial performance across all digital platforms, with a particular focus on Amazon, ensuring products, pricing, promotions and content are optimised to maximise revenue and improve margins. Key Responsibilities eCommerce Trading & Commercial Performance Deliver weekly, monthly, and quarterly revenue and margin targets across all eCommerce channels Own trading execution: pricing updates, promotions, merchandising and product availability Run weekly trading reviews with insights on performance drivers, risks and opportunities Maintain and monitor core KPIs, flagging variances and recommending corrective actions Support budgeting and forecasting by providing accurate trading data and insight Execute commercial initiatives and projects defined by the Head of eCommerce Produce weekly and monthly dashboards covering sales, margin, advertising performance and operational KPIs Analyse trading data to identify growth levers and provide actionable recommendations Amazon Trading & Operations Manage day to day Amazon operations including listings, content, inventory, advertising inputs, promotions and compliance Ensure product detail pages are fully optimised for visibility, conversion and brand consistency Track and report on Amazon performance metrics (traffic, conversion, ACOS, TACOS, buy box, inventory health) Implement best practices and process improvements to drive operational efficiency Stay up to date on Amazon programme and policy changes, advising the Head of Commerce on risks and opportunities Cross Functional Collaboration Coordinate with marketing to ensure alignment between trading priorities, advertising and promotions Partner closely with supply chain to maintain optimal stock levels and resolve availability issues Support technical and regulatory compliance by ensuring listings and claims meet requirements Collaborate with customer service on D2C issues and customer experience improvements Maintain relationships with external partners, agencies and platform account managers as needed Experience Minimum 5 years' experience in eCommerce marketplace management (Amazon essential) Proven experience driving growth on products/brands through Amazon Strong commercial and analytical skills with understanding of P&L drivers Experience managing promotions, pricing, content optimisation and trading calendars Background working cross functionally with supply chain, operations, marketing and product teams Experience in FMCG, food, health, wellness or similar categories (preferred) Personal Profile Amazon expert covering listings, pricing, promotions, FBA, content and reporting Highly organised, with ability to manage multiple priorities in a fast paced environment Bias for action with a proactive, problem solving mindset Customer centric approach to decision making Data driven decision making and proactive identification of new growth opportunities What we offer Competitive salary with annual salary reviews 25 days holiday per annum, increasing to 27 days after 3 years' service and 30 days after 5 years' service Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits Flexible hours and work from home available to all staff with an office presence ideally once a week Great learning and development and progression opportunities. Yearly bonus structure (based on company targets) Enhanced maternity and paternity leave Generous company sick pay Pension scheme contribution Solent social events run by our in house social team Cycle to work scheme
26/05/2026
Full time
Ecommerce Sales Manager - Multi Channel (Amazon focused) Location: Hybrid / Dinnington, UK Job type: Permanent / Full time Sector and subsector: FMCG Commercial Salary: Negotiable salary Go Superfoods, we're proud to be part of Solent, a pioneering FMCG group on a mission to inspire, manufacture and deliver products that help people feel better in a sustainable way. Our focus is on sourcing and supplying high quality superfood ingredients, blends and brands to nourish healthier lifestyles around the world. Backed by Solent's global scale and entrepreneurial spirit, we thrive on innovation across our Nutrition & Wellness division while staying true to what matters: natural, sustainable, feel good nutrition. Join a diverse, growing team where your work can drive real impact, supporting better choices, healthier people, and a healthier planet. GO Superfoods Ltd is a leading European superfoods business based on the outskirts of Sheffield. Established in 2008, we import a range of 80+ superfoods direct from growers around the world and sell them under our own brands, in bulk, direct to consumers via retailers/Amazon and as private label. As the eCommerce Sales Manager, you'll take full ownership of marketplace and digital channel performance - applying data driven sales analysis, catalogue and assortment optimisation, inventory and supply coordination, and trading execution to fuel strong, sustainable growth. Purpose of the role Passionate about elevating brand performance on Amazon and driving premium growth within health, wellness and natural products? Ready to advance your expertise within a fast scaling, innovation focused consumer brand portfolio? In this role, you'll be responsible for day to day commercial performance across all digital platforms, with a particular focus on Amazon, ensuring products, pricing, promotions and content are optimised to maximise revenue and improve margins. Key Responsibilities eCommerce Trading & Commercial Performance Deliver weekly, monthly, and quarterly revenue and margin targets across all eCommerce channels Own trading execution: pricing updates, promotions, merchandising and product availability Run weekly trading reviews with insights on performance drivers, risks and opportunities Maintain and monitor core KPIs, flagging variances and recommending corrective actions Support budgeting and forecasting by providing accurate trading data and insight Execute commercial initiatives and projects defined by the Head of eCommerce Produce weekly and monthly dashboards covering sales, margin, advertising performance and operational KPIs Analyse trading data to identify growth levers and provide actionable recommendations Amazon Trading & Operations Manage day to day Amazon operations including listings, content, inventory, advertising inputs, promotions and compliance Ensure product detail pages are fully optimised for visibility, conversion and brand consistency Track and report on Amazon performance metrics (traffic, conversion, ACOS, TACOS, buy box, inventory health) Implement best practices and process improvements to drive operational efficiency Stay up to date on Amazon programme and policy changes, advising the Head of Commerce on risks and opportunities Cross Functional Collaboration Coordinate with marketing to ensure alignment between trading priorities, advertising and promotions Partner closely with supply chain to maintain optimal stock levels and resolve availability issues Support technical and regulatory compliance by ensuring listings and claims meet requirements Collaborate with customer service on D2C issues and customer experience improvements Maintain relationships with external partners, agencies and platform account managers as needed Experience Minimum 5 years' experience in eCommerce marketplace management (Amazon essential) Proven experience driving growth on products/brands through Amazon Strong commercial and analytical skills with understanding of P&L drivers Experience managing promotions, pricing, content optimisation and trading calendars Background working cross functionally with supply chain, operations, marketing and product teams Experience in FMCG, food, health, wellness or similar categories (preferred) Personal Profile Amazon expert covering listings, pricing, promotions, FBA, content and reporting Highly organised, with ability to manage multiple priorities in a fast paced environment Bias for action with a proactive, problem solving mindset Customer centric approach to decision making Data driven decision making and proactive identification of new growth opportunities What we offer Competitive salary with annual salary reviews 25 days holiday per annum, increasing to 27 days after 3 years' service and 30 days after 5 years' service Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits Flexible hours and work from home available to all staff with an office presence ideally once a week Great learning and development and progression opportunities. Yearly bonus structure (based on company targets) Enhanced maternity and paternity leave Generous company sick pay Pension scheme contribution Solent social events run by our in house social team Cycle to work scheme
techUK is seeking a Policy Manager for Digital Commerce & Consumer Policy to lead regulatory work on online marketplaces in London. The ideal candidate will have proven experience in stakeholder management, strong communication skills, and a keen understanding of UK policy. This role involves developing evidence-based policies, coordinating with government and regulators, and managing member engagement. The position offers a salary between £33,000 and £43,000 per year, with a flexible working policy and comprehensive benefits.
18/05/2026
Full time
techUK is seeking a Policy Manager for Digital Commerce & Consumer Policy to lead regulatory work on online marketplaces in London. The ideal candidate will have proven experience in stakeholder management, strong communication skills, and a keen understanding of UK policy. This role involves developing evidence-based policies, coordinating with government and regulators, and managing member engagement. The position offers a salary between £33,000 and £43,000 per year, with a flexible working policy and comprehensive benefits.
