Head of Infrastructure AWS, Platform Reliability, Scalability, DevEx £100,000 to £120,000 + package - 1 day a week in London A high growth SaaS business is looking for a Head of Infrastructure to lead the next phase of its platform evolution as it scales internationally and launches increasingly mission critical products. This company builds AI powered software that helps large enterprise finance teams automate and strengthen their Accounts Payable controls. Its platform is used to reduce manual work, improve financial accuracy and support intelligent workflows across high volume invoice and payment processes. Following major recent investment and an ambitious growth phase, they are looking for a senior infrastructure leader who can own platform reliability, scalability, security and cost effectiveness, while helping the business prepare for significant future growth. The Head of Infrastructure role Reporting into the VP of Engineering, this is a hands on leadership role with ownership across platform strategy, cloud architecture, operational resilience, developer experience and infrastructure team leadership. You will be responsible for shaping the long term infrastructure roadmap, improving reliability and observability, strengthening incident response and ensuring the platform can support a growing customer base and increasingly critical product suite. This is a role for someone who can identify where things need to improve, make pragmatic proposals and lead the change through to delivery. It combines strategic influence with enough technical depth to stay close to the detail and guide the team credibly. Head of Infrastructure Key responsibilities Own the long term infrastructure and platform strategy Design and evolve the AWS cloud architecture to support scale, resilience and performance Set standards across infrastructure, CI/CD, environments and observability Lead production reliability, uptime, incident response and post incident reviews Improve monitoring, alerting and on call practices to ensure they are effective and sustainable Partner closely with the Information Security Officer on cloud security, compliance and risk mitigation Own platform level security decisions and support secure by design infrastructure practices Lead and mentor the DevOps team, including DevOps engineers, IT Support and the Information Security Officer Manage the relationship with AWS and other vendors Own cloud cost visibility and optimisation, balancing performance, resilience and cost Improve developer experience by enabling engineers to code, test and deploy efficiently Support engineering teams during design sessions and help them choose the right technical solutions Head of Infrastructure Requirements Strong background in infrastructure, DevOps engineering or SRE leadership Deep hands on experience with AWS in production environments Experience scaling cloud platforms within a growing SaaS or technology business Strong understanding of reliability, observability and incident management Experience leading, mentoring or developing engineers and technical teams Ability to operate calmly and effectively in production environments under pressure Strong communication skills and the ability to influence both technically and operationally Experience with Terraform and modern cloud infrastructure practices Exposure to CI/CD tooling, platform standards and developer enablement AWS certification is highly desirable Why this role is interesting The business is at a genuinely exciting stage of growth, with strong backing, increasing product complexity and a growing need for mature infrastructure leadership. The platform is becoming more critical to customers, which means this role has real visibility and business impact. You will play a key part in making sure the technology, processes and team are ready for the next stage of scale. It is a strong opportunity for someone who enjoys building high performing infrastructure functions, improving operational maturity and shaping how a modern SaaS platform grows. If you are a senior infrastructure or devops leader who enjoys combining technical depth, strategic thinking and team leadership, this is a chance to take ownership of a highly visible function in a fast scaling software business. Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
23/05/2026
Full time
Head of Infrastructure AWS, Platform Reliability, Scalability, DevEx £100,000 to £120,000 + package - 1 day a week in London A high growth SaaS business is looking for a Head of Infrastructure to lead the next phase of its platform evolution as it scales internationally and launches increasingly mission critical products. This company builds AI powered software that helps large enterprise finance teams automate and strengthen their Accounts Payable controls. Its platform is used to reduce manual work, improve financial accuracy and support intelligent workflows across high volume invoice and payment processes. Following major recent investment and an ambitious growth phase, they are looking for a senior infrastructure leader who can own platform reliability, scalability, security and cost effectiveness, while helping the business prepare for significant future growth. The Head of Infrastructure role Reporting into the VP of Engineering, this is a hands on leadership role with ownership across platform strategy, cloud architecture, operational resilience, developer experience and infrastructure team leadership. You will be responsible for shaping the long term infrastructure roadmap, improving reliability and observability, strengthening incident response and ensuring the platform can support a growing customer base and increasingly critical product suite. This is a role for someone who can identify where things need to improve, make pragmatic proposals and lead the change through to delivery. It combines strategic influence with enough technical depth to stay close to the detail and guide the team credibly. Head of Infrastructure Key responsibilities Own the long term infrastructure and platform strategy Design and evolve the AWS cloud architecture to support scale, resilience and performance Set standards across infrastructure, CI/CD, environments and observability Lead production reliability, uptime, incident response and post incident reviews Improve monitoring, alerting and on call practices to ensure they are effective and sustainable Partner closely with the Information Security Officer on cloud security, compliance and risk mitigation Own platform level security decisions and support secure by design infrastructure practices Lead and mentor the DevOps team, including DevOps engineers, IT Support and the Information Security Officer Manage the relationship with AWS and other vendors Own cloud cost visibility and optimisation, balancing performance, resilience and cost Improve developer experience by enabling engineers to code, test and deploy efficiently Support engineering teams during design sessions and help them choose the right technical solutions Head of Infrastructure Requirements Strong background in infrastructure, DevOps engineering or SRE leadership Deep hands on experience with AWS in production environments Experience scaling cloud platforms within a growing SaaS or technology business Strong understanding of reliability, observability and incident management Experience leading, mentoring or developing engineers and technical teams Ability to operate calmly and effectively in production environments under pressure Strong communication skills and the ability to influence both technically and operationally Experience with Terraform and modern cloud infrastructure practices Exposure to CI/CD tooling, platform standards and developer enablement AWS certification is highly desirable Why this role is interesting The business is at a genuinely exciting stage of growth, with strong backing, increasing product complexity and a growing need for mature infrastructure leadership. The platform is becoming more critical to customers, which means this role has real visibility and business impact. You will play a key part in making sure the technology, processes and team are ready for the next stage of scale. It is a strong opportunity for someone who enjoys building high performing infrastructure functions, improving operational maturity and shaping how a modern SaaS platform grows. If you are a senior infrastructure or devops leader who enjoys combining technical depth, strategic thinking and team leadership, this is a chance to take ownership of a highly visible function in a fast scaling software business. Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
. About the team: The SciVal Development Team is a cross-functional group comprising Frontend, Backend, and Quality Engineers who work closely together. The team collaborates closely with UX and Product to design, build, and deliver high-quality features efficiently and reliably.SciVal is a data-driven product that provides academic and research metrics to customers, enabling insight, analysis, and informed decision-making. The team focuses on building scalable, reliable solutions while continuously improving usability, performance, and data accuracy. About the role: Acts as the technical lead and facilitator for a cross-functional squad. In addition to hands-on design, coding, and/or test automation, this role sets technical direction, shapes delivery plans, drives quality strategy, and unblocks the team through facilitation-not line management. Partners closely with Product, Architecture, QE, SRE/Platform, and adjacent squads to deliver reliable, secure, and observable software. Key responsibilities: Serve as the first line of technical escalation for the squad's services/components. Facilitate team ceremonies (refinement, technical grooming, sprint planning, design reviews) with a focus on flow and outcomes. Translate product objectives into sound technical designs and testable acceptance criteria; decompose epics into implementable stories. Design and implement complex features; complete complex bug fixes and performance improvements. Define and uphold the Definition of Ready/Done, including code quality, automated test coverage, security checks, and observability. Establish/maintain CI/CD pipelines, quality gates, and sensible branching/release strategies. Drive a pragmatic quality strategy: test pyramid balance, contract tests, data management, environments, and non-functional testing. Partner with TIO on SLOs, alerting, runbooks, incident response, and post-incident learning Mentor through pairing, code/test reviews, and architecture discussions (no performance management duties) Document designs and decisions (e.g., ADRs), and keep technical docs and runbooks current. Coordinate dependencies and integration with other squads and external partners; surface risks with clear options/trade-offs. Track and improve key delivery/quality indicators (lead time, change fail rate, MTTR, escaped defects, performance budgets) Requirements: Around 7+ years of experience in Software Engineering, Quality Engineering, or related roles, contributing to complex systems in production. Experience leading through influence, such as technical leadership, feature ownership, or community/guild participation across design, delivery, and operations. A degree in Computer Science, Engineering, or a related field, or equivalent practical experience gained through work, training, or self directed learning. Demonstrated depth in at least one technical domain, such as distributed systems, data platforms, or high scale web or mobile applications. Comfortable collaborating with cross functional teams, external partners, and vendors in inclusive and respectful environments. Strong understanding of Agile and Lean practices, including backlog refinement, breaking work into incremental deliverables, and risk aware planning. Experience defining and applying test strategies, including test pyramid principles, shift left practices, CI/CD quality checks, and release readiness. Proficiency in one or more programming languages or stacks, such as Java/JVM, JavaScript/TypeScript, C#/.NET, Python, C/C++, or SQL. Experience working in Linux or Windows environments. Familiarity with relational and non relational databases, including data modelling and performance tuning. Experience or familiarity with CI/CD pipelines, containerised environments, cloud fundamentals, and observability tools (logs, metrics, traces). Working knowledge of secure coding practices, performance analysis, reliability concepts (such as SLOs and error budgets), and participation in incident response and learning reviews. Development focused experience in API and service design, domain modelling, concurrency, resilience patterns, refactoring, and code quality, or quality focused experience in test automation, UI/API testing, contract testing, and performance testing using widely adopted tools.Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make a significant impact, we encourage you to apply. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working for you We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Pension Plan Home, office, or commuting allowance. Generous vacation entitlement and option for sabbatical leave Maternity, Paternity, Adoption and Family Care leave Flexible working hours Personal Choice budget Internal communities and networks Various employee discounts Recruitment introduction reward Employee Assistance Program (global) About the business - A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: . Consulting/Principal Software Engineer Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that
22/05/2026
Full time
. About the team: The SciVal Development Team is a cross-functional group comprising Frontend, Backend, and Quality Engineers who work closely together. The team collaborates closely with UX and Product to design, build, and deliver high-quality features efficiently and reliably.SciVal is a data-driven product that provides academic and research metrics to customers, enabling insight, analysis, and informed decision-making. The team focuses on building scalable, reliable solutions while continuously improving usability, performance, and data accuracy. About the role: Acts as the technical lead and facilitator for a cross-functional squad. In addition to hands-on design, coding, and/or test automation, this role sets technical direction, shapes delivery plans, drives quality strategy, and unblocks the team through facilitation-not line management. Partners closely with Product, Architecture, QE, SRE/Platform, and adjacent squads to deliver reliable, secure, and observable software. Key responsibilities: Serve as the first line of technical escalation for the squad's services/components. Facilitate team ceremonies (refinement, technical grooming, sprint planning, design reviews) with a focus on flow and outcomes. Translate product objectives into sound technical designs and testable acceptance criteria; decompose epics into implementable stories. Design and implement complex features; complete complex bug fixes and performance improvements. Define and uphold the Definition of Ready/Done, including code quality, automated test coverage, security checks, and observability. Establish/maintain CI/CD pipelines, quality gates, and sensible branching/release strategies. Drive a pragmatic quality strategy: test pyramid balance, contract tests, data management, environments, and non-functional testing. Partner with TIO on SLOs, alerting, runbooks, incident response, and post-incident learning Mentor through pairing, code/test reviews, and architecture discussions (no performance management duties) Document designs and decisions (e.g., ADRs), and keep technical docs and runbooks current. Coordinate dependencies and integration with other squads and external partners; surface risks with clear options/trade-offs. Track and improve key delivery/quality indicators (lead time, change fail rate, MTTR, escaped defects, performance budgets) Requirements: Around 7+ years of experience in Software Engineering, Quality Engineering, or related roles, contributing to complex systems in production. Experience leading through influence, such as technical leadership, feature ownership, or community/guild participation across design, delivery, and operations. A degree in Computer Science, Engineering, or a related field, or equivalent practical experience gained through work, training, or self directed learning. Demonstrated depth in at least one technical domain, such as distributed systems, data platforms, or high scale web or mobile applications. Comfortable collaborating with cross functional teams, external partners, and vendors in inclusive and respectful environments. Strong understanding of Agile and Lean practices, including backlog refinement, breaking work into incremental deliverables, and risk aware planning. Experience defining and applying test strategies, including test pyramid principles, shift left practices, CI/CD quality checks, and release readiness. Proficiency in one or more programming languages or stacks, such as Java/JVM, JavaScript/TypeScript, C#/.NET, Python, C/C++, or SQL. Experience working in Linux or Windows environments. Familiarity with relational and non relational databases, including data modelling and performance tuning. Experience or familiarity with CI/CD pipelines, containerised environments, cloud fundamentals, and observability tools (logs, metrics, traces). Working knowledge of secure coding practices, performance analysis, reliability concepts (such as SLOs and error budgets), and participation in incident response and learning reviews. Development focused experience in API and service design, domain modelling, concurrency, resilience patterns, refactoring, and code quality, or quality focused experience in test automation, UI/API testing, contract testing, and performance testing using widely adopted tools.Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make a significant impact, we encourage you to apply. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working for you We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Pension Plan Home, office, or commuting allowance. Generous vacation entitlement and option for sabbatical leave Maternity, Paternity, Adoption and Family Care leave Flexible working hours Personal Choice budget Internal communities and networks Various employee discounts Recruitment introduction reward Employee Assistance Program (global) About the business - A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: . Consulting/Principal Software Engineer Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that
. About the team: The SciVal Development Team is a cross-functional group comprising Frontend, Backend, and Quality Engineers who work closely together. The team collaborates closely with UX and Product to design, build, and deliver high-quality features efficiently and reliably.SciVal is a data-driven product that provides academic and research metrics to customers, enabling insight, analysis, and informed decision-making. The team focuses on building scalable, reliable solutions while continuously improving usability, performance, and data accuracy. About the role: Acts as the technical lead and facilitator for a cross-functional squad. In addition to hands-on design, coding, and/or test automation, this role sets technical direction, shapes delivery plans, drives quality strategy, and unblocks the team through facilitation-not line management. Partners closely with Product, Architecture, QE, SRE/Platform, and adjacent squads to deliver reliable, secure, and observable software. Key responsibilities: Serve as the first line of technical escalation for the squad's services/components. Facilitate team ceremonies (refinement, technical grooming, sprint planning, design reviews) with a focus on flow and outcomes. Translate product objectives into sound technical designs and testable acceptance criteria; decompose epics into implementable stories. Design and implement complex features; complete complex bug fixes and performance improvements. Define and uphold the Definition of Ready/Done, including code quality, automated test coverage, security checks, and observability. Establish/maintain CI/CD pipelines, quality gates, and sensible branching/release strategies. Drive a pragmatic quality strategy: test pyramid balance, contract tests, data management, environments, and non-functional testing. Partner with TIO on SLOs, alerting, runbooks, incident response, and post-incident learning Mentor through pairing, code/test reviews, and architecture discussions (no performance management duties) Document designs and decisions (e.g., ADRs), and keep technical docs and runbooks current. Coordinate dependencies and integration with other squads and external partners; surface risks with clear options/trade-offs. Track and improve key delivery/quality indicators (lead time, change fail rate, MTTR, escaped defects, performance budgets) Requirements: Around 7+ years of experience in Software Engineering, Quality Engineering, or related roles, contributing to complex systems in production. Experience leading through influence, such as technical leadership, feature ownership, or community/guild participation across design, delivery, and operations. A degree in Computer Science, Engineering, or a related field, or equivalent practical experience gained through work, training, or self directed learning. Demonstrated depth in at least one technical domain, such as distributed systems, data platforms, or high scale web or mobile applications. Comfortable collaborating with cross functional teams, external partners, and vendors in inclusive and respectful environments. Strong understanding of Agile and Lean practices, including backlog refinement, breaking work into incremental deliverables, and risk aware planning. Experience defining and applying test strategies, including test pyramid principles, shift left practices, CI/CD quality checks, and release readiness. Proficiency in one or more programming languages or stacks, such as Java/JVM, JavaScript/TypeScript, C#/.NET, Python, C/C++, or SQL. Experience working in Linux or Windows environments. Familiarity with relational and non relational databases, including data modelling and performance tuning. Experience or familiarity with CI/CD pipelines, containerised environments, cloud fundamentals, and observability tools (logs, metrics, traces). Working knowledge of secure coding practices, performance analysis, reliability concepts (such as SLOs and error budgets), and participation in incident response and learning reviews. Development focused experience in API and service design, domain modelling, concurrency, resilience patterns, refactoring, and code quality, or quality focused experience in test automation, UI/API testing, contract testing, and performance testing using widely adopted tools.Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make a significant impact, we encourage you to apply. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working for you We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Pension Plan Home, office, or commuting allowance. Generous vacation entitlement and option for sabbatical leave Maternity, Paternity, Adoption and Family Care leave Flexible working hours Personal Choice budget Internal communities and networks Various employee discounts Recruitment introduction reward Employee Assistance Program (global) About the business - A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: . Consulting/Principal Software Engineer RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines
21/05/2026
Full time
. About the team: The SciVal Development Team is a cross-functional group comprising Frontend, Backend, and Quality Engineers who work closely together. The team collaborates closely with UX and Product to design, build, and deliver high-quality features efficiently and reliably.SciVal is a data-driven product that provides academic and research metrics to customers, enabling insight, analysis, and informed decision-making. The team focuses on building scalable, reliable solutions while continuously improving usability, performance, and data accuracy. About the role: Acts as the technical lead and facilitator for a cross-functional squad. In addition to hands-on design, coding, and/or test automation, this role sets technical direction, shapes delivery plans, drives quality strategy, and unblocks the team through facilitation-not line management. Partners closely with Product, Architecture, QE, SRE/Platform, and adjacent squads to deliver reliable, secure, and observable software. Key responsibilities: Serve as the first line of technical escalation for the squad's services/components. Facilitate team ceremonies (refinement, technical grooming, sprint planning, design reviews) with a focus on flow and outcomes. Translate product objectives into sound technical designs and testable acceptance criteria; decompose epics into implementable stories. Design and implement complex features; complete complex bug fixes and performance improvements. Define and uphold the Definition of Ready/Done, including code quality, automated test coverage, security checks, and observability. Establish/maintain CI/CD pipelines, quality gates, and sensible branching/release strategies. Drive a pragmatic quality strategy: test pyramid balance, contract tests, data management, environments, and non-functional testing. Partner with TIO on SLOs, alerting, runbooks, incident response, and post-incident learning Mentor through pairing, code/test reviews, and architecture discussions (no performance management duties) Document designs and decisions (e.g., ADRs), and keep technical docs and runbooks current. Coordinate dependencies and integration with other squads and external partners; surface risks with clear options/trade-offs. Track and improve key delivery/quality indicators (lead time, change fail rate, MTTR, escaped defects, performance budgets) Requirements: Around 7+ years of experience in Software Engineering, Quality Engineering, or related roles, contributing to complex systems in production. Experience leading through influence, such as technical leadership, feature ownership, or community/guild participation across design, delivery, and operations. A degree in Computer Science, Engineering, or a related field, or equivalent practical experience gained through work, training, or self directed learning. Demonstrated depth in at least one technical domain, such as distributed systems, data platforms, or high scale web or mobile applications. Comfortable collaborating with cross functional teams, external partners, and vendors in inclusive and respectful environments. Strong understanding of Agile and Lean practices, including backlog refinement, breaking work into incremental deliverables, and risk aware planning. Experience defining and applying test strategies, including test pyramid principles, shift left practices, CI/CD quality checks, and release readiness. Proficiency in one or more programming languages or stacks, such as Java/JVM, JavaScript/TypeScript, C#/.NET, Python, C/C++, or SQL. Experience working in Linux or Windows environments. Familiarity with relational and non relational databases, including data modelling and performance tuning. Experience or familiarity with CI/CD pipelines, containerised environments, cloud fundamentals, and observability tools (logs, metrics, traces). Working knowledge of secure coding practices, performance analysis, reliability concepts (such as SLOs and error budgets), and participation in incident response and learning reviews. Development focused experience in API and service design, domain modelling, concurrency, resilience patterns, refactoring, and code quality, or quality focused experience in test automation, UI/API testing, contract testing, and performance testing using widely adopted tools.Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make a significant impact, we encourage you to apply. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working for you We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Pension Plan Home, office, or commuting allowance. Generous vacation entitlement and option for sabbatical leave Maternity, Paternity, Adoption and Family Care leave Flexible working hours Personal Choice budget Internal communities and networks Various employee discounts Recruitment introduction reward Employee Assistance Program (global) About the business - A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: . Consulting/Principal Software Engineer RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? Here at NICE Public Safety , we provide state of the art solutions for the Public Safety & Justice market, providing software as a service for multi-media evidence management and Emergency Contact Centres to a worldwide customer base. We are currently expanding our Cloud Platform Engineering team to ensure we continue to offer exemplary service to our customers. This is a very hands on role. You will be involved in ensuring our cloud platforms are observable, measurable, reliable, scalable, and maintainable. It's likely that the successful candidate will have significant experience in a DevOps, SRE, Cloud Engineer, or Cloud Development role. How will you make an impact? Act as part of a team of SREs that act as the 'gatekeepers' of production and actively manage the work backlog and develop reliability improvements. Lead investigations into root cause outages, performance, and cost issues. Lead initiatives to develop the automation of low-value tasks balanced against project delivery demands. You will provide technical leadership and to wider Cloud Operations and Support teams along with providing oversight to the products and services they support. Collaborate with DevOps and engineering teams to establish and enforce SLOs, SLAs, and error budgets Develop and configure monitoring dashboards and alerts in tools like Grafana and Azure Monitor. Installation and configuration of Observability Platform including tools like Grafana, Prometheus, Azure Monitor, Open telemetry etc. Developing bicep modules for monitoring infrastructure and deploy it. Optimize system performance, cost, and security through regular reviews and tuning. Do you have what it takes? Must have 6+ years of experience in Site Reliability Engineering Excellent technical, analytical and troubleshooting skills Experience and in-depth knowledge of databases and data handling (MS-SQL, Elasticsearch, YML, JSON, XML) Experience with Azure cloud Significant experience in programming or advanced scripting (Python, PowerShell, C# etc.) Experience with infrastructure/configuration as code and version control (ARM, BICEP, Git) Strong Experience managing monitoring, alerting and dashboarding platforms (Azure Monitor, Prometheus, Grafana, Elasticsearch) Demonstrable experience of supporting live cloud services and platforms Expert in developing queries for dashboards and alerting for microservices. Collaborate with DevOps and engineering teams to establish and enforce SLOs, SLAs, and error budgets. Production experience with Kubernetes and containerization (AKS) Exposure to Azure DevOps pipelines is desirable (CI/CD) Strong experience in infrastructure as a code, design and implementation strategies. Experience with AI (tools) to automate and accelerate is a plus. Efficient, effective, and respectful communication skills both with customers and within internal departments. Including, Good listener, able to identify and validate assumptions. Able to use effective questioning to confirm understanding of a customer problem and then provide help to solve it. Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in a local environment. Multi-tasking and time-management to prioritise and switch between varied tasks. Significant experience in platform engineering, observability, and provisioning. Proven ability to develop and implement a strategic vision for platform services, observability, and provisioning. Strong understanding of cyber security principles, governance, and compliance frameworks. Strong understanding and experience of cloud platforms, containerisation, and microservices architecture. Broad background across information technology with the ability to communicate clearly with non-security technical SMEs at a comfortable level. Strong proficiency in technical scoping, architecture design, and integration of security tools and processes. Ability to translate business needs into scalable, user-centric cloud solutions. Excellent communication and collaboration skills, with a focus thought leadership and solution development. Experience in both operational and transformation roles or a clear working understanding of both perspectives. Knowledge of compliance with relevant frameworks, including ISO 27001, Cyber Essentials + or FEDRAMP Tooling Kubernetes (Ideally AKS) Elasticsearch and Cloud Observability Stacks IAC (Bicep/Terraform) Powershell / C# Beneficial Certifications AZ 104 AZ 305 AZ 500 AZ 700 CKA NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
19/05/2026
Full time
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? Here at NICE Public Safety , we provide state of the art solutions for the Public Safety & Justice market, providing software as a service for multi-media evidence management and Emergency Contact Centres to a worldwide customer base. We are currently expanding our Cloud Platform Engineering team to ensure we continue to offer exemplary service to our customers. This is a very hands on role. You will be involved in ensuring our cloud platforms are observable, measurable, reliable, scalable, and maintainable. It's likely that the successful candidate will have significant experience in a DevOps, SRE, Cloud Engineer, or Cloud Development role. How will you make an impact? Act as part of a team of SREs that act as the 'gatekeepers' of production and actively manage the work backlog and develop reliability improvements. Lead investigations into root cause outages, performance, and cost issues. Lead initiatives to develop the automation of low-value tasks balanced against project delivery demands. You will provide technical leadership and to wider Cloud Operations and Support teams along with providing oversight to the products and services they support. Collaborate with DevOps and engineering teams to establish and enforce SLOs, SLAs, and error budgets Develop and configure monitoring dashboards and alerts in tools like Grafana and Azure Monitor. Installation and configuration of Observability Platform including tools like Grafana, Prometheus, Azure Monitor, Open telemetry etc. Developing bicep modules for monitoring infrastructure and deploy it. Optimize system performance, cost, and security through regular reviews and tuning. Do you have what it takes? Must have 6+ years of experience in Site Reliability Engineering Excellent technical, analytical and troubleshooting skills Experience and in-depth knowledge of databases and data handling (MS-SQL, Elasticsearch, YML, JSON, XML) Experience with Azure cloud Significant experience in programming or advanced scripting (Python, PowerShell, C# etc.) Experience with infrastructure/configuration as code and version control (ARM, BICEP, Git) Strong Experience managing monitoring, alerting and dashboarding platforms (Azure Monitor, Prometheus, Grafana, Elasticsearch) Demonstrable experience of supporting live cloud services and platforms Expert in developing queries for dashboards and alerting for microservices. Collaborate with DevOps and engineering teams to establish and enforce SLOs, SLAs, and error budgets. Production experience with Kubernetes and containerization (AKS) Exposure to Azure DevOps pipelines is desirable (CI/CD) Strong experience in infrastructure as a code, design and implementation strategies. Experience with AI (tools) to automate and accelerate is a plus. Efficient, effective, and respectful communication skills both with customers and within internal departments. Including, Good listener, able to identify and validate assumptions. Able to use effective questioning to confirm understanding of a customer problem and then provide help to solve it. Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in a local environment. Multi-tasking and time-management to prioritise and switch between varied tasks. Significant experience in platform engineering, observability, and provisioning. Proven ability to develop and implement a strategic vision for platform services, observability, and provisioning. Strong understanding of cyber security principles, governance, and compliance frameworks. Strong understanding and experience of cloud platforms, containerisation, and microservices architecture. Broad background across information technology with the ability to communicate clearly with non-security technical SMEs at a comfortable level. Strong proficiency in technical scoping, architecture design, and integration of security tools and processes. Ability to translate business needs into scalable, user-centric cloud solutions. Excellent communication and collaboration skills, with a focus thought leadership and solution development. Experience in both operational and transformation roles or a clear working understanding of both perspectives. Knowledge of compliance with relevant frameworks, including ISO 27001, Cyber Essentials + or FEDRAMP Tooling Kubernetes (Ideally AKS) Elasticsearch and Cloud Observability Stacks IAC (Bicep/Terraform) Powershell / C# Beneficial Certifications AZ 104 AZ 305 AZ 500 AZ 700 CKA NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Role: Cloud Advisory Architecture Associate Manager Location: London Career Level: Associate Manager Travel: Flexibility to travel to client sites Salary: competitive salary and package (dependant on level and experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which typically requires 5 years continuous UK address history usually including no periods of 30 consecutive days or more spent outside of the UK. Note: The above information relates to a specific client requirement About the team: Working at the forefront of multiple industries, our Architecture team leads the design and delivery of some of the largest, most complex, and highest-profile technology transformations in the world. We bring together deep technology, business, and industry expertise to set direction, solve critical challenges, and deliver architectures that scale, endure, and create real impact. In our team you will: Lead and shape conversations with clients, defining and driving solutions to real-world problems through a blend of architecture and engineering across public, private, and hybrid cloud environments Set the technical direction, influencing decisions at scale while being backed by industry-leading training, certifications, and structured coaching and mentoring programmes. As an Architect you will: Own the Agentic Roadmap: Guide clients through the architectural evolution to active Agentic AI workflows, addressing the complexities of orchestration, state management, and autonomy. Ensure Robustness & Security: Own the design of enterprise-wide applications that are highly available, fault-tolerant, and secure zero trust identity and access management (never trust, always verify). Drive Strategy & Modernization: Partner directly with clients and where necessary our partner ecosystem to translate business goals into technical requirements, defining target operating models and modernization roadmaps. Optimize Value: Drive system performance and cost-efficiency, advising clients on Cloud Economics (FinOps), sustainability (Green Software), and resilience ensuring high performance, observable architectures especially where GenAI and Agentic play a role. Champion system performance, resilience, and efficiency: Proactively identifying and addressing consumption and scalability challenges. Champion full stack observability using modern full stack observability, SRE and AIOps. Manage & Mentor: Lead teams of architects and engineers, providing technical coaching, career counselling, performance management, and coaching to elevate technical excellence. We are looking for experience in the following: Strategic Architecture: A strong command of software architecture with the ability to link technical decisions to business outcomes (e.g., TCO, speed to market). Cloud & Integration Fluency: Proven experience across one or more cloud platforms (AWS, Azure, GCP, IBM), including PaaS and API gateway, IaaS including but not limited to network design, connectivity patterns, zero trust IAM, compute, storage backup, HA and DR strategies, container platforms and orchestration and iPaaS Agentic Vision: A clear vision for the "Agent Economy." Experience conceptualizing multi-agent orchestration, tool-use patterns, and the governance frameworks required to deploy autonomous agents safely. As a Cloud Advisory Architect, a significant portion of your role will involve defining and delivering agentic solutions, making it critical to demonstrate clear agentic excellence through experience, depth of knowledge, and mastery of AI focused technology stacks. Modern Engineering Patterns: Deep expertise spanning Microservices, Event-Driven Architecture, and Domain-Driven Design (DDD). Hybrid and multi-cloud : Skilled in hybrid architectures and able to demonstrate where legacy meets cloud Operational Excellence: A solid understanding of non-functional requirements and the ability to translate them into robust architectural decisions for critical infrastructure. Advisory Skills: The ability to communicate complex technical concepts to non-technical stakeholders "Storytelling" and manage senior client relationships. Will set you apart: Engineering/Development : Demonstrated experience working close to engineering and teams, ensuring realistic delivery expectations. Developer Repo Contributions : Showcase during interview personal or open-source work, prototypes, accelerators, or reference architectures so that during interview the repo artefacts can be used explain their decisions through architecture diagrams, ADRs, and code samples. What's in it for you? At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year and an 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Closing Date for Applications 31/08/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
17/05/2026
Full time
Role: Cloud Advisory Architecture Associate Manager Location: London Career Level: Associate Manager Travel: Flexibility to travel to client sites Salary: competitive salary and package (dependant on level and experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which typically requires 5 years continuous UK address history usually including no periods of 30 consecutive days or more spent outside of the UK. Note: The above information relates to a specific client requirement About the team: Working at the forefront of multiple industries, our Architecture team leads the design and delivery of some of the largest, most complex, and highest-profile technology transformations in the world. We bring together deep technology, business, and industry expertise to set direction, solve critical challenges, and deliver architectures that scale, endure, and create real impact. In our team you will: Lead and shape conversations with clients, defining and driving solutions to real-world problems through a blend of architecture and engineering across public, private, and hybrid cloud environments Set the technical direction, influencing decisions at scale while being backed by industry-leading training, certifications, and structured coaching and mentoring programmes. As an Architect you will: Own the Agentic Roadmap: Guide clients through the architectural evolution to active Agentic AI workflows, addressing the complexities of orchestration, state management, and autonomy. Ensure Robustness & Security: Own the design of enterprise-wide applications that are highly available, fault-tolerant, and secure zero trust identity and access management (never trust, always verify). Drive Strategy & Modernization: Partner directly with clients and where necessary our partner ecosystem to translate business goals into technical requirements, defining target operating models and modernization roadmaps. Optimize Value: Drive system performance and cost-efficiency, advising clients on Cloud Economics (FinOps), sustainability (Green Software), and resilience ensuring high performance, observable architectures especially where GenAI and Agentic play a role. Champion system performance, resilience, and efficiency: Proactively identifying and addressing consumption and scalability challenges. Champion full stack observability using modern full stack observability, SRE and AIOps. Manage & Mentor: Lead teams of architects and engineers, providing technical coaching, career counselling, performance management, and coaching to elevate technical excellence. We are looking for experience in the following: Strategic Architecture: A strong command of software architecture with the ability to link technical decisions to business outcomes (e.g., TCO, speed to market). Cloud & Integration Fluency: Proven experience across one or more cloud platforms (AWS, Azure, GCP, IBM), including PaaS and API gateway, IaaS including but not limited to network design, connectivity patterns, zero trust IAM, compute, storage backup, HA and DR strategies, container platforms and orchestration and iPaaS Agentic Vision: A clear vision for the "Agent Economy." Experience conceptualizing multi-agent orchestration, tool-use patterns, and the governance frameworks required to deploy autonomous agents safely. As a Cloud Advisory Architect, a significant portion of your role will involve defining and delivering agentic solutions, making it critical to demonstrate clear agentic excellence through experience, depth of knowledge, and mastery of AI focused technology stacks. Modern Engineering Patterns: Deep expertise spanning Microservices, Event-Driven Architecture, and Domain-Driven Design (DDD). Hybrid and multi-cloud : Skilled in hybrid architectures and able to demonstrate where legacy meets cloud Operational Excellence: A solid understanding of non-functional requirements and the ability to translate them into robust architectural decisions for critical infrastructure. Advisory Skills: The ability to communicate complex technical concepts to non-technical stakeholders "Storytelling" and manage senior client relationships. Will set you apart: Engineering/Development : Demonstrated experience working close to engineering and teams, ensuring realistic delivery expectations. Developer Repo Contributions : Showcase during interview personal or open-source work, prototypes, accelerators, or reference architectures so that during interview the repo artefacts can be used explain their decisions through architecture diagrams, ADRs, and code samples. What's in it for you? At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year and an 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Closing Date for Applications 31/08/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
# Logs Specialist Logs Specialist Dynatrace is seeking a results-driven Log Management Domain Specialist to serve as the primary domain authority for our Log Management solution. This is a high-impact, domain role designed to drive the successful adoption, consumption, and displacement of legacy log tools. You will partner with our Global Sales organization to demonstrate the unique value of the Dynatrace GrailTM data lakehouse, helping customers transition from high-cost, fragmented logging silos to a unified, AI-powered observability platform. Core Responsibilities Domain Expertise: Act as the domain "subject matter expert" (SME) for Logs, staying ahead of industry trends like OpenTelemetry (OTel), log pipelines (Cribl/BindPane), and cloud-native logging (CloudWatch/Stackdriver). Articulate the architectural superiority of Dynatrace Grail-specifically how its schema-on-read and index-less storage solve the "cardinality explosion" of modern logs. Competitive Execution: Partner with Account Executives/SEs to identify and execute displacement plays against legacy incumbents. Lead high-stakes Proof of Concepts (POCs) that drive Logs consumption that prove ROI by reducing data ingest costs while increasing troubleshooting speed. Build "Economic Value" models that show customers how to optimize their SaaS consumption and maximize their Dynatrace investment. Solution Architecture: Expertise in architecting resilient, vendor neutral log ingestion frameworks utilizing Fluentd, Logstash, and OpenTelemetry Collector pipelines, etc. Help customers navigate complex log-routing scenarios, ensuring high-value data is prioritized for analytics while low-value data is archived cost-effectively. Consumption Advocacy: Identify "consumption bottlenecks" within existing accounts and proactively provide technical guidance to unlock more log data volume and user adoption. Conduct "Best Practice" workshops focused on log-based alerting, DQL (Dynatrace Query Language) proficiency, and dashboarding. What will help you succeed Qualifications & Requirements Experience: 5+ years in a domain, specialist, pre-sales, professional services, or SRE role, with at least 3 years specifically focused on Log Management or Big Data analytics. Technical Depth: Advanced proficiency in Query Languages (e.g., Splunk SPL, Kusto QL, SQL, or Lucene). Deep understanding of Log Ingestion pipelines and "Telemetry Pipelines" (Cribl, BindPlane, Vector). Hands-on experience with Kubernetes, OpenShift, and Serverless logging patterns. Cloud & DevOps: Strong knowledge of AWS, Azure, or GCP logging ecosystems and automation tools like Terraform or Ansible. Business Acumen: Ability to translate "bits and bytes" into "dollars and cents"-explaining how log management impacts MTTR and operational overhead. Education: Bachelor's degree in - Computer science, Engineering, or equivalent practical experience. Hands on exposure to modern observability pipelines, including Cribl solutions or OpenTelemetry logging specifications. Familiarity with the Cribl ecosystem or OpenTelemetry logging specs. Experience with scripting (Python, Go, or Bash) for log transformation and data cleanup. Why you will love being a Dynatracer Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. Over 50% of the Fortune 100 companies are current customers of Dynatrace. Note to Recruiters and Agencies : Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes -do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace. Benefits and work-life perksWe offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you'll get other benefits and work-life perks designed to make your ride with us even more rewarding. Mental health supportOur Employee Assistance Program, powered by Telus Health, offers support for you and your family members. Wellness DaysFour company-designated extra paid days off for you to recharge batteries. FlexibilityOur hybrid working model and flexible working hours offer you the flexibility you need. Employee Stock Purchase PlanPurchase company stock (NYSE:DT) at a discounted price and become a shareholder. Learn & developCompany-wide learning perks, designated team's learning days, and more. Volunteering dayA day of paid volunteer time to support a community or cause you care about. Regular team eventsWe host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond! International vibeMost of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.Rewards vary depending on your employment type. Some benefits and perks also differ by location - explore your city to see what's available there. About DynatraceDynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.
16/05/2026
Full time
# Logs Specialist Logs Specialist Dynatrace is seeking a results-driven Log Management Domain Specialist to serve as the primary domain authority for our Log Management solution. This is a high-impact, domain role designed to drive the successful adoption, consumption, and displacement of legacy log tools. You will partner with our Global Sales organization to demonstrate the unique value of the Dynatrace GrailTM data lakehouse, helping customers transition from high-cost, fragmented logging silos to a unified, AI-powered observability platform. Core Responsibilities Domain Expertise: Act as the domain "subject matter expert" (SME) for Logs, staying ahead of industry trends like OpenTelemetry (OTel), log pipelines (Cribl/BindPane), and cloud-native logging (CloudWatch/Stackdriver). Articulate the architectural superiority of Dynatrace Grail-specifically how its schema-on-read and index-less storage solve the "cardinality explosion" of modern logs. Competitive Execution: Partner with Account Executives/SEs to identify and execute displacement plays against legacy incumbents. Lead high-stakes Proof of Concepts (POCs) that drive Logs consumption that prove ROI by reducing data ingest costs while increasing troubleshooting speed. Build "Economic Value" models that show customers how to optimize their SaaS consumption and maximize their Dynatrace investment. Solution Architecture: Expertise in architecting resilient, vendor neutral log ingestion frameworks utilizing Fluentd, Logstash, and OpenTelemetry Collector pipelines, etc. Help customers navigate complex log-routing scenarios, ensuring high-value data is prioritized for analytics while low-value data is archived cost-effectively. Consumption Advocacy: Identify "consumption bottlenecks" within existing accounts and proactively provide technical guidance to unlock more log data volume and user adoption. Conduct "Best Practice" workshops focused on log-based alerting, DQL (Dynatrace Query Language) proficiency, and dashboarding. What will help you succeed Qualifications & Requirements Experience: 5+ years in a domain, specialist, pre-sales, professional services, or SRE role, with at least 3 years specifically focused on Log Management or Big Data analytics. Technical Depth: Advanced proficiency in Query Languages (e.g., Splunk SPL, Kusto QL, SQL, or Lucene). Deep understanding of Log Ingestion pipelines and "Telemetry Pipelines" (Cribl, BindPlane, Vector). Hands-on experience with Kubernetes, OpenShift, and Serverless logging patterns. Cloud & DevOps: Strong knowledge of AWS, Azure, or GCP logging ecosystems and automation tools like Terraform or Ansible. Business Acumen: Ability to translate "bits and bytes" into "dollars and cents"-explaining how log management impacts MTTR and operational overhead. Education: Bachelor's degree in - Computer science, Engineering, or equivalent practical experience. Hands on exposure to modern observability pipelines, including Cribl solutions or OpenTelemetry logging specifications. Familiarity with the Cribl ecosystem or OpenTelemetry logging specs. Experience with scripting (Python, Go, or Bash) for log transformation and data cleanup. Why you will love being a Dynatracer Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. Over 50% of the Fortune 100 companies are current customers of Dynatrace. Note to Recruiters and Agencies : Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes -do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace. Benefits and work-life perksWe offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you'll get other benefits and work-life perks designed to make your ride with us even more rewarding. Mental health supportOur Employee Assistance Program, powered by Telus Health, offers support for you and your family members. Wellness DaysFour company-designated extra paid days off for you to recharge batteries. FlexibilityOur hybrid working model and flexible working hours offer you the flexibility you need. Employee Stock Purchase PlanPurchase company stock (NYSE:DT) at a discounted price and become a shareholder. Learn & developCompany-wide learning perks, designated team's learning days, and more. Volunteering dayA day of paid volunteer time to support a community or cause you care about. Regular team eventsWe host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond! International vibeMost of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.Rewards vary depending on your employment type. Some benefits and perks also differ by location - explore your city to see what's available there. About DynatraceDynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.
The Opportunity This is a senior individual contributor role at the technical heart of Chip's AI chapter. You will be a key technical contributor to our agentic AI systems, working closely with the Head of AI and the wider engineering team to design, build and scale the infrastructure that powers our customer-facing AI products. You will have significant technical ownership - this is not a role for someone who wants to configure existing frameworks. We are looking for someone who can design novel solutions to hard problems and take them all the way to production. What you can expect to be doing: Architecture & Technical Design Work closely with the Head of AI to contribute to and implement the technical architecture of Chip's multi-agent AI systems - from orchestration layer to inter-agent communication and context persistence Design bespoke frameworks and tooling where off-the-shelf solutions fall short Author and maintain architectural decision records (ADRs) and engineering standards for the AI chapter Evaluate emerging techniques and approaches, adapting from research into production-ready implementations Delivery & Implementation Lead the hands-on implementation of AI systems alongside the team, maintaining deep technical involvement Build production-grade systems: observable, reliable, and cost-efficient at scale across Chip's 400k+ user base Define and implement testing and evaluation strategies for agentic systems - models-as-judge, synthetic data, human-in-the-loop processes and runtime safety / quality controls Identify and implement "flywheels" and processes that drive quality and performance through continuous iterative improvements Own the integration of AI systems with Chip's existing infrastructure, including async patterns and SDK design Technical Leadership Set the technical bar for AI engineering at Chip - reviewing work, raising standards, and mentoring engineers Work closely with the Head of AI on technical strategy and architectural direction Partner with the AI Product Manager and wider engineering teams on technically complex initiatives Contribute to Chip's company-wide AI engineering standards and governance What we're looking for: Deep hands-on experience designing and building multi-agent AI systems in production - not just configuring existing frameworks Proven ability to take AI systems from concept through to production with long-term ownership Track record of solving hard technical problems: large context windows, hallucination mitigation, novel orchestration patterns Experience building customer-facing AI systems in regulated, high-trust, or high-risk domains is a strong plus Experience building AI systems on AWS is strongly preferred, particularly using services such as Bedrock, SageMaker, ECS, and EventBridge Technical Depth Expert-level understanding of agentic architectures: orchestration, inter-agent communication, state and context management Strong experience with evaluation frameworks, retrieval systems, model behaviour analysis and production observability for AI systems Comfortable working across the full stack - infrastructure, services, and AI layer - to ship end-to-end solutions Stays current with the fast-moving AI landscape and is genuinely excited about being at the forefront of what's possible Ways of Working High agency IC - owns problems end-to-end without waiting for direction Comfortable in a small, fast-moving team where the scope of your impact is large and visible Collaborative and generous with knowledge - raises the technical capability of those around you Interested in the commercial and product context of the systems you build, not just the engineering The Role in Context You will report to the Head of AI and work alongside a small team of Backend Engineers in building and maintaining Chip's AI Platform. You will also work closely with the product teams who are building customer-facing features on top of your platform, as well as stakeholders across the business on internal AI-driven opportunities. What we're really looking for We're looking for someone who's genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we've built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they're not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we'll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. Working Hours Monday to Thursday: 9:00 AM - 6:00 PM Friday: 8:00 AM - 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £50,000. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process Video screen with someone from our Talent team Video interview with the hiring manager Video interview with senior stakeholders Final interview with CTO About Chip Chip's mission is to make your life wealthy. We're building the wealth super app of the future, to build long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain, and Chip serves over 400,000 active customers and looks after over £6billion in assets. Chip is built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Chip has raised over £50m from 29,000 investors over 9 years. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We're driven and passionate people, but no one takes themselves too seriously. We have awards including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, care about the end result, challenge the norm, disagree, yet commit to making it happen once a decision has been made, do the best job possible Be BOLD Share our ambition and do your bit to achieve it, innovate, set goals that align with our mission, do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, build strong relationships based on trust, treat others fairly and respectfully, hold others to account, be supportive and inclusive, have fun together Equal Opportunities We are committed to an inclusive environment and encourage applications from people irrespective of gender, race, sexual orientation, religion, age, disability status or caring responsibilities. We will help you balance work and home life and support your professional and personal aspirations. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. We reserve the right to hire candidates without any financial obligation to the recruiter or agency. Any unsolicited CVs submitted are the property of Chip.
15/05/2026
Full time
The Opportunity This is a senior individual contributor role at the technical heart of Chip's AI chapter. You will be a key technical contributor to our agentic AI systems, working closely with the Head of AI and the wider engineering team to design, build and scale the infrastructure that powers our customer-facing AI products. You will have significant technical ownership - this is not a role for someone who wants to configure existing frameworks. We are looking for someone who can design novel solutions to hard problems and take them all the way to production. What you can expect to be doing: Architecture & Technical Design Work closely with the Head of AI to contribute to and implement the technical architecture of Chip's multi-agent AI systems - from orchestration layer to inter-agent communication and context persistence Design bespoke frameworks and tooling where off-the-shelf solutions fall short Author and maintain architectural decision records (ADRs) and engineering standards for the AI chapter Evaluate emerging techniques and approaches, adapting from research into production-ready implementations Delivery & Implementation Lead the hands-on implementation of AI systems alongside the team, maintaining deep technical involvement Build production-grade systems: observable, reliable, and cost-efficient at scale across Chip's 400k+ user base Define and implement testing and evaluation strategies for agentic systems - models-as-judge, synthetic data, human-in-the-loop processes and runtime safety / quality controls Identify and implement "flywheels" and processes that drive quality and performance through continuous iterative improvements Own the integration of AI systems with Chip's existing infrastructure, including async patterns and SDK design Technical Leadership Set the technical bar for AI engineering at Chip - reviewing work, raising standards, and mentoring engineers Work closely with the Head of AI on technical strategy and architectural direction Partner with the AI Product Manager and wider engineering teams on technically complex initiatives Contribute to Chip's company-wide AI engineering standards and governance What we're looking for: Deep hands-on experience designing and building multi-agent AI systems in production - not just configuring existing frameworks Proven ability to take AI systems from concept through to production with long-term ownership Track record of solving hard technical problems: large context windows, hallucination mitigation, novel orchestration patterns Experience building customer-facing AI systems in regulated, high-trust, or high-risk domains is a strong plus Experience building AI systems on AWS is strongly preferred, particularly using services such as Bedrock, SageMaker, ECS, and EventBridge Technical Depth Expert-level understanding of agentic architectures: orchestration, inter-agent communication, state and context management Strong experience with evaluation frameworks, retrieval systems, model behaviour analysis and production observability for AI systems Comfortable working across the full stack - infrastructure, services, and AI layer - to ship end-to-end solutions Stays current with the fast-moving AI landscape and is genuinely excited about being at the forefront of what's possible Ways of Working High agency IC - owns problems end-to-end without waiting for direction Comfortable in a small, fast-moving team where the scope of your impact is large and visible Collaborative and generous with knowledge - raises the technical capability of those around you Interested in the commercial and product context of the systems you build, not just the engineering The Role in Context You will report to the Head of AI and work alongside a small team of Backend Engineers in building and maintaining Chip's AI Platform. You will also work closely with the product teams who are building customer-facing features on top of your platform, as well as stakeholders across the business on internal AI-driven opportunities. What we're really looking for We're looking for someone who's genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we've built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they're not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we'll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. Working Hours Monday to Thursday: 9:00 AM - 6:00 PM Friday: 8:00 AM - 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £50,000. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process Video screen with someone from our Talent team Video interview with the hiring manager Video interview with senior stakeholders Final interview with CTO About Chip Chip's mission is to make your life wealthy. We're building the wealth super app of the future, to build long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain, and Chip serves over 400,000 active customers and looks after over £6billion in assets. Chip is built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Chip has raised over £50m from 29,000 investors over 9 years. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We're driven and passionate people, but no one takes themselves too seriously. We have awards including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, care about the end result, challenge the norm, disagree, yet commit to making it happen once a decision has been made, do the best job possible Be BOLD Share our ambition and do your bit to achieve it, innovate, set goals that align with our mission, do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, build strong relationships based on trust, treat others fairly and respectfully, hold others to account, be supportive and inclusive, have fun together Equal Opportunities We are committed to an inclusive environment and encourage applications from people irrespective of gender, race, sexual orientation, religion, age, disability status or caring responsibilities. We will help you balance work and home life and support your professional and personal aspirations. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. We reserve the right to hire candidates without any financial obligation to the recruiter or agency. Any unsolicited CVs submitted are the property of Chip.
Overview Title of role - Network SRE - DC - Network WAN Location - London Onsite Employment Type - Contract - 6 Months Job Description Job Description: Senior Network SRE (London) Role Overview: We are seeking a highly experienced Senior Network Site Reliability Engineer (SRE) to join our global network operations team. This role is critical in ensuring the reliability, scalability, and performance of our network infrastructure. You will lead incident responses, troubleshoot complex issues, and drive automation initiatives to maintain world-class network services. Required Skills Minimum 10 years' hands-on experience in network engineering and operations. Deep expertise in routing, switching, firewalling, and wireless across multiple vendors. Strong troubleshooting skills, including overlay/underlay network understanding. Proficiency in Linux/Unix environments. Experience with automation and monitoring platforms. Ability to work independently, set technical direction, and mentor others. Tools Netbox/Nautobot Prometheus / VictoriaMetrics Salt Networking (either one of the following) EVPN Segment routing (although suitable MPLS depth on resume acceptable) Key Responsibilities Lead Incident Management: Own and resolve critical network incidents, manage outages, and provide expert guidance during high-pressure situations. Advanced Troubleshooting: Diagnose and resolve complex issues across routing, switching, firewalling, and wireless domains. Technical Leadership: Set technical direction, mentor junior engineers, and foster a culture of operational excellence. 24/7 Operations: Participate in a shift-based model to ensure continuous availability of critical network services. Multi-Vendor Expertise: Operate across diverse environments including Arista, Cisco, Cumulus, Spectrum Ethernet, InfiniBand, Palo Alto, Check Point, Mist, Aruba, A10, Netscaler, and F5. Security & Segmentation: Support network segmentation, policy enforcement, and VPN solutions (GlobalProtect, AnyConnect). Automation & Observability: Utilize tools like Grafana, Big Panda, ServiceNow, ITMP, syslog, Splunk, Salt, Ansible, and Prometheus to enhance monitoring and automation. Innovation Projects: Collaborate on wireless design and AI cluster deployments to support cutting-edge initiatives. Preferred Skills Experience with InfiniBand and AI cluster deployments. Familiarity with network asset management systems (e.g., Nautobot). Wireless design experience with Cisco, Mist, Aruba.
09/05/2026
Full time
Overview Title of role - Network SRE - DC - Network WAN Location - London Onsite Employment Type - Contract - 6 Months Job Description Job Description: Senior Network SRE (London) Role Overview: We are seeking a highly experienced Senior Network Site Reliability Engineer (SRE) to join our global network operations team. This role is critical in ensuring the reliability, scalability, and performance of our network infrastructure. You will lead incident responses, troubleshoot complex issues, and drive automation initiatives to maintain world-class network services. Required Skills Minimum 10 years' hands-on experience in network engineering and operations. Deep expertise in routing, switching, firewalling, and wireless across multiple vendors. Strong troubleshooting skills, including overlay/underlay network understanding. Proficiency in Linux/Unix environments. Experience with automation and monitoring platforms. Ability to work independently, set technical direction, and mentor others. Tools Netbox/Nautobot Prometheus / VictoriaMetrics Salt Networking (either one of the following) EVPN Segment routing (although suitable MPLS depth on resume acceptable) Key Responsibilities Lead Incident Management: Own and resolve critical network incidents, manage outages, and provide expert guidance during high-pressure situations. Advanced Troubleshooting: Diagnose and resolve complex issues across routing, switching, firewalling, and wireless domains. Technical Leadership: Set technical direction, mentor junior engineers, and foster a culture of operational excellence. 24/7 Operations: Participate in a shift-based model to ensure continuous availability of critical network services. Multi-Vendor Expertise: Operate across diverse environments including Arista, Cisco, Cumulus, Spectrum Ethernet, InfiniBand, Palo Alto, Check Point, Mist, Aruba, A10, Netscaler, and F5. Security & Segmentation: Support network segmentation, policy enforcement, and VPN solutions (GlobalProtect, AnyConnect). Automation & Observability: Utilize tools like Grafana, Big Panda, ServiceNow, ITMP, syslog, Splunk, Salt, Ansible, and Prometheus to enhance monitoring and automation. Innovation Projects: Collaborate on wireless design and AI cluster deployments to support cutting-edge initiatives. Preferred Skills Experience with InfiniBand and AI cluster deployments. Familiarity with network asset management systems (e.g., Nautobot). Wireless design experience with Cisco, Mist, Aruba.
Your role at Dynatrace Dynatrace is seeking a high-energy Cloud Native Specialist to serve as the technical vanguard for modern infrastructure environments across EMEA. This is a specialized overlay role focused on the intersection of Platform Engineering, Kubernetes (K8s), and Multi-cloud strategy. You will partner with our Global Sales and Customer Success teams to help organizations navigate the complexities of "day-2" operations in containerized environments, ensuring they achieve full-stack observability across dynamic, ephemeral architectures. Core Responsibilities 1. Cloud Native Domian Expertise: Act as the technical "Subject Matter Expert" (SME) for all things Kubernetes (EKS, AKS, GKE, OpenShift) and container orchestration. Demonstrate how Dynatrace provides automated, code-level visibility into microservices without manual instrumentation or sidecar overhead. Advocate for OpenTelemetry (OTel) integration and explain how Dynatrace extends the value of open-source telemetry in a production-grade environment.2. Domain Execution: Lead technical discovery and high-stakes Proof of Concepts (POCs) specifically targeting "Born-in-the-Cloud" accounts or legacy enterprises undergoing digital transformation. Build "Cloud-Native ROI" models, illustrating how automated observability reduces "Kubernetes Tax" (the operational overhead of managing K8s at scale). Support the sales team in positioning Dynatrace against niche cloud-native tools by highlighting our AI-driven root cause analysis (Davis(R) AI).3. Platform Engineering & SRE Alignment:Design observability-as-code strategies using Terraform, Pulumi, or Crossplane. Consult with customer Platform Teams to integrate Dynatrace into CI/CD pipelines (Jenkins, GitLab, GitHub Actions) and "GitOps" workflows (ArgoCD, Flux). Help customers implement Service Level Objectives (SLOs) and Error Budgets within their cloud-native stacks to drive SRE maturity.4. Ecosystem Advocacy: Stay at the forefront of the CNCF landscape, including Service Mesh (Istio, Linkerd), Serverless (AWS Lambda, Fargate), and eBPF technologies. Conduct "Cloud Native Maturity" workshops focused on automated scaling, pod-level resource optimization, and cost-aware infrastructure management. What will help you succeed Qualifications & Requirements Experience: 5+ years in a technical pre-sales, DevOps, or SRE role, with at least 3 years specifically focused on Kubernetes and containerized workloads. Technical Depth: Certified Kubernetes Administrator (CKA) or Application Developer (CKAD) preferred. Deep understanding of container runtimes, ingress controllers, and service discovery. Hands-on experience with Service Mesh architectures and sidecar patterns. Cloud Mastery: Expert-level knowledge of at least one major cloud provider (AWS, Azure, or GCP), with a focus on their managed Kubernetes and Serverless offerings. Automation & Code: Proficiency in Terraform, Helm, and YAML. Ability to read/write code in Go, Java, or Node.js to assist with microservices troubleshooting. Business Acumen: Ability to explain the business impact of "MTTR" and "Deployment Frequency" to executive stakeholders. Education: Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. Preferred Skills Experience with eBPF-based monitoring tools. Familiarity with FinOps principles (matching cloud spend to container performance). Active participation in the CNCF community or open-source projects. Why you will love being a Dynatracer A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. An environment that fosters innovation, enables creative collaboration, and allows you to grow A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. Attractive compensation packages and stock purchase options with numerous benefits and advantages. Compensation and Rewards Mental health supportOur Employee Assistance Program, powered by Telus Health, offers support for you and your family members. Wellness DaysFour company-designated extra paid days off for you to recharge batteries. FlexibilityOur hybrid working model and flexible working hours offer you the flexibility you need. Employee Stock Purchase PlanPurchase company stock () at a discounted price and become a shareholder. Learn & developCompany-wide learning perks, designated team's learning days, and more. Volunteering dayA day of paid volunteer time to support a community or cause you care about. Regular team eventsWe host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond! International vibeMost of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.Rewards vary depending on your employment type. Some benefits and perks also differ by - explore your city to see what's available there. Benefits and work-life perksWe offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you'll get other benefits and work-life perks designed to make your ride with us even more rewarding.Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.
07/05/2026
Full time
Your role at Dynatrace Dynatrace is seeking a high-energy Cloud Native Specialist to serve as the technical vanguard for modern infrastructure environments across EMEA. This is a specialized overlay role focused on the intersection of Platform Engineering, Kubernetes (K8s), and Multi-cloud strategy. You will partner with our Global Sales and Customer Success teams to help organizations navigate the complexities of "day-2" operations in containerized environments, ensuring they achieve full-stack observability across dynamic, ephemeral architectures. Core Responsibilities 1. Cloud Native Domian Expertise: Act as the technical "Subject Matter Expert" (SME) for all things Kubernetes (EKS, AKS, GKE, OpenShift) and container orchestration. Demonstrate how Dynatrace provides automated, code-level visibility into microservices without manual instrumentation or sidecar overhead. Advocate for OpenTelemetry (OTel) integration and explain how Dynatrace extends the value of open-source telemetry in a production-grade environment.2. Domain Execution: Lead technical discovery and high-stakes Proof of Concepts (POCs) specifically targeting "Born-in-the-Cloud" accounts or legacy enterprises undergoing digital transformation. Build "Cloud-Native ROI" models, illustrating how automated observability reduces "Kubernetes Tax" (the operational overhead of managing K8s at scale). Support the sales team in positioning Dynatrace against niche cloud-native tools by highlighting our AI-driven root cause analysis (Davis(R) AI).3. Platform Engineering & SRE Alignment:Design observability-as-code strategies using Terraform, Pulumi, or Crossplane. Consult with customer Platform Teams to integrate Dynatrace into CI/CD pipelines (Jenkins, GitLab, GitHub Actions) and "GitOps" workflows (ArgoCD, Flux). Help customers implement Service Level Objectives (SLOs) and Error Budgets within their cloud-native stacks to drive SRE maturity.4. Ecosystem Advocacy: Stay at the forefront of the CNCF landscape, including Service Mesh (Istio, Linkerd), Serverless (AWS Lambda, Fargate), and eBPF technologies. Conduct "Cloud Native Maturity" workshops focused on automated scaling, pod-level resource optimization, and cost-aware infrastructure management. What will help you succeed Qualifications & Requirements Experience: 5+ years in a technical pre-sales, DevOps, or SRE role, with at least 3 years specifically focused on Kubernetes and containerized workloads. Technical Depth: Certified Kubernetes Administrator (CKA) or Application Developer (CKAD) preferred. Deep understanding of container runtimes, ingress controllers, and service discovery. Hands-on experience with Service Mesh architectures and sidecar patterns. Cloud Mastery: Expert-level knowledge of at least one major cloud provider (AWS, Azure, or GCP), with a focus on their managed Kubernetes and Serverless offerings. Automation & Code: Proficiency in Terraform, Helm, and YAML. Ability to read/write code in Go, Java, or Node.js to assist with microservices troubleshooting. Business Acumen: Ability to explain the business impact of "MTTR" and "Deployment Frequency" to executive stakeholders. Education: Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. Preferred Skills Experience with eBPF-based monitoring tools. Familiarity with FinOps principles (matching cloud spend to container performance). Active participation in the CNCF community or open-source projects. Why you will love being a Dynatracer A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. An environment that fosters innovation, enables creative collaboration, and allows you to grow A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. Attractive compensation packages and stock purchase options with numerous benefits and advantages. Compensation and Rewards Mental health supportOur Employee Assistance Program, powered by Telus Health, offers support for you and your family members. Wellness DaysFour company-designated extra paid days off for you to recharge batteries. FlexibilityOur hybrid working model and flexible working hours offer you the flexibility you need. Employee Stock Purchase PlanPurchase company stock () at a discounted price and become a shareholder. Learn & developCompany-wide learning perks, designated team's learning days, and more. Volunteering dayA day of paid volunteer time to support a community or cause you care about. Regular team eventsWe host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond! International vibeMost of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.Rewards vary depending on your employment type. Some benefits and perks also differ by - explore your city to see what's available there. Benefits and work-life perksWe offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you'll get other benefits and work-life perks designed to make your ride with us even more rewarding.Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.
Join us on a transformative journey as a Solution Architect-Component Designer Assurance & AI, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. Operational Support Systems (OSS) & Tools is a newly formed functional unit in the Network Product domain at Barclays. The Barclays OSS & Tools Engineering team is responsible for the design, build and operate of the underlying OSS infrastructure and toolchain across cloud, data centre, campus and branch that are required to run the Barclays Global Network at scale. To be successful as a Solution Architect, you should have experience with Demonstrable experience of building high scale observability solutions using open-source tooling like ELK, Grafana, Prometheus, Nagios, Telegraf and others. Knowledge and demonstrable hands-on experience with middleware technologies (Kafka, API gateways and others) and Data Engineering tools/frameworks like Apache Spark, Airflow, Flink and Hadoop ecosystems. Understanding of network technology fundamentals, Data Structures, scalable system design and ability to translate information in a structured manner for wider product and engineering teams to translate into working solution. Some other highly valued skills may include Knowledge of DevOps tooling, GitOps, CI/CD, configuration management, Jenkins, build pipelines and source control systems. Working knowledge of cloud infrastructure services: compute, storage, networking, hybrid connectivity, monitoring/logging, security and IAM. Programming experience in one of the highlevel languages like Python, Java, Golang and NetDevOps automation and AI engineering (GenAI/Agentic AI), API service development. Proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific reporting (MTTR, deployment frequency, SLO and others) You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills Location is Knutsford Purpose of the role To design, develop, and implement solutions to complex business problems, collaborating with stakeholders to understand their needs and requirements, and design and implement solutions that meet those needs and create solutions that balance technology risks against business delivery, driving consistency. Accountabilities Design and development of solutions as products that can evolve, meeting business requirements that align with modern software engineering practices and automated delivery tooling. This includes identification and implementation of the technologies and platforms. Targeted design activities that apply an appropriate workload placement strategy and maximise the benefit of cloud capabilities such as elasticity, serverless, containerisation etc. Best practice designs incorporating security principles (such as defence in depth and reduction of blast radius) that meet the Bank's resiliency expectations. Solutions that appropriately balance risks and controls to deliver the agreed business and technology value. Adoption of standardised solutions where they fit. If no standard solutions fit, feed into their ongoing evolution where appropriate. Fault finding and performance issues support to operational support teams, leveraging available tooling. Solution design impact assessment in terms of risk, capacity and cost impact, inc. estimation of project change and ongoing run costs. Development of the requisite architecture inputs required to comply with the banks governance processes, including design artefacts required for architecture, privacy, security and records management governance processes. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
06/10/2025
Full time
Join us on a transformative journey as a Solution Architect-Component Designer Assurance & AI, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. Operational Support Systems (OSS) & Tools is a newly formed functional unit in the Network Product domain at Barclays. The Barclays OSS & Tools Engineering team is responsible for the design, build and operate of the underlying OSS infrastructure and toolchain across cloud, data centre, campus and branch that are required to run the Barclays Global Network at scale. To be successful as a Solution Architect, you should have experience with Demonstrable experience of building high scale observability solutions using open-source tooling like ELK, Grafana, Prometheus, Nagios, Telegraf and others. Knowledge and demonstrable hands-on experience with middleware technologies (Kafka, API gateways and others) and Data Engineering tools/frameworks like Apache Spark, Airflow, Flink and Hadoop ecosystems. Understanding of network technology fundamentals, Data Structures, scalable system design and ability to translate information in a structured manner for wider product and engineering teams to translate into working solution. Some other highly valued skills may include Knowledge of DevOps tooling, GitOps, CI/CD, configuration management, Jenkins, build pipelines and source control systems. Working knowledge of cloud infrastructure services: compute, storage, networking, hybrid connectivity, monitoring/logging, security and IAM. Programming experience in one of the highlevel languages like Python, Java, Golang and NetDevOps automation and AI engineering (GenAI/Agentic AI), API service development. Proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific reporting (MTTR, deployment frequency, SLO and others) You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills Location is Knutsford Purpose of the role To design, develop, and implement solutions to complex business problems, collaborating with stakeholders to understand their needs and requirements, and design and implement solutions that meet those needs and create solutions that balance technology risks against business delivery, driving consistency. Accountabilities Design and development of solutions as products that can evolve, meeting business requirements that align with modern software engineering practices and automated delivery tooling. This includes identification and implementation of the technologies and platforms. Targeted design activities that apply an appropriate workload placement strategy and maximise the benefit of cloud capabilities such as elasticity, serverless, containerisation etc. Best practice designs incorporating security principles (such as defence in depth and reduction of blast radius) that meet the Bank's resiliency expectations. Solutions that appropriately balance risks and controls to deliver the agreed business and technology value. Adoption of standardised solutions where they fit. If no standard solutions fit, feed into their ongoing evolution where appropriate. Fault finding and performance issues support to operational support teams, leveraging available tooling. Solution design impact assessment in terms of risk, capacity and cost impact, inc. estimation of project change and ongoing run costs. Development of the requisite architecture inputs required to comply with the banks governance processes, including design artefacts required for architecture, privacy, security and records management governance processes. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.