Role: Google Cloud Architect Location: London or ManchesterCareer Level: Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Our Team Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. Join us and help build what matters. We are seeking a Google Cloud Architect to join the Accenture Google Business Group (AGBG) within Accenture Technology in the UK, specifically focused on our UK public sector clients. You'll be part of a team that engineers and implements the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. As a Google Cloud Architect, you will: Lead the technical architecture and delivery of Google Cloud solutions for public sector clients Design, deploy, and operate secure Google Cloud solutions both on client sites and internal reference implementations Provide technical guidance and mentorship to small teams ensuring successful project delivery Leverage your deep knowledge of Google Cloud architecture and engineering to deliver enterprise grade solutions
07/12/2025
Full time
Role: Google Cloud Architect Location: London or ManchesterCareer Level: Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Our Team Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. Join us and help build what matters. We are seeking a Google Cloud Architect to join the Accenture Google Business Group (AGBG) within Accenture Technology in the UK, specifically focused on our UK public sector clients. You'll be part of a team that engineers and implements the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. As a Google Cloud Architect, you will: Lead the technical architecture and delivery of Google Cloud solutions for public sector clients Design, deploy, and operate secure Google Cloud solutions both on client sites and internal reference implementations Provide technical guidance and mentorship to small teams ensuring successful project delivery Leverage your deep knowledge of Google Cloud architecture and engineering to deliver enterprise grade solutions
Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Kent. Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates. You will oversee daily operations, performance adherence, training, metric reporting, and serve as a liaison for special projects and escalations. This position is critical to delivering excellent customer support and continual service improvement. Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team members on career development plans, diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts Lead post-incident critiques to drive continuous improvement Work closely with Business Technology teams to identify L1-resolvable issues and enhance support readiness Assist with special projects as assigned Skills and Experience Extensive experience in a Service Desk or similar support environment Proven leadership, negotiation, and conflict resolution skills Exceptional customer support and interpersonal skills Excellent verbal and written communication; superior phone etiquette Strong initiative, attention to detail, and judgment Ability to multi-task and participate in flexible schedules/on-call rotations Deep knowledge of enterprise hardware/software, Microsoft Office, Active Directory, JIRA, and network tools Advanced troubleshooting skills and professional team collaboration Education and Certifications Degree or equivalent experience preferred IT Service Management (ITSMv3) certification preferred Microsoft Certified Systems Engineer (MCSE) certification is a plus JBRP1_UKTJ
07/12/2025
Full time
Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Kent. Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates. You will oversee daily operations, performance adherence, training, metric reporting, and serve as a liaison for special projects and escalations. This position is critical to delivering excellent customer support and continual service improvement. Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team members on career development plans, diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts Lead post-incident critiques to drive continuous improvement Work closely with Business Technology teams to identify L1-resolvable issues and enhance support readiness Assist with special projects as assigned Skills and Experience Extensive experience in a Service Desk or similar support environment Proven leadership, negotiation, and conflict resolution skills Exceptional customer support and interpersonal skills Excellent verbal and written communication; superior phone etiquette Strong initiative, attention to detail, and judgment Ability to multi-task and participate in flexible schedules/on-call rotations Deep knowledge of enterprise hardware/software, Microsoft Office, Active Directory, JIRA, and network tools Advanced troubleshooting skills and professional team collaboration Education and Certifications Degree or equivalent experience preferred IT Service Management (ITSMv3) certification preferred Microsoft Certified Systems Engineer (MCSE) certification is a plus JBRP1_UKTJ
Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Kent. Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates. You will oversee daily operations, performance adherence, training, metric reporting, and serve as a liaison for special projects and escalations. This position is critical to delivering excellent customer support and continual service improvement. Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team members on career development plans, diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts Lead post-incident critiques to drive continuous improvement Work closely with Business Technology teams to identify L1-resolvable issues and enhance support readiness Assist with special projects as assigned Skills and Experience Extensive experience in a Service Desk or similar support environment Proven leadership, negotiation, and conflict resolution skills Exceptional customer support and interpersonal skills Excellent verbal and written communication; superior phone etiquette Strong initiative, attention to detail, and judgment Ability to multi-task and participate in flexible schedules/on-call rotations Deep knowledge of enterprise hardware/software, Microsoft Office, Active Directory, JIRA, and network tools Advanced troubleshooting skills and professional team collaboration Education and Certifications Degree or equivalent experience preferred IT Service Management (ITSMv3) certification preferred Microsoft Certified Systems Engineer (MCSE) certification is a plus
07/12/2025
Full time
Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Kent. Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates. You will oversee daily operations, performance adherence, training, metric reporting, and serve as a liaison for special projects and escalations. This position is critical to delivering excellent customer support and continual service improvement. Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team members on career development plans, diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts Lead post-incident critiques to drive continuous improvement Work closely with Business Technology teams to identify L1-resolvable issues and enhance support readiness Assist with special projects as assigned Skills and Experience Extensive experience in a Service Desk or similar support environment Proven leadership, negotiation, and conflict resolution skills Exceptional customer support and interpersonal skills Excellent verbal and written communication; superior phone etiquette Strong initiative, attention to detail, and judgment Ability to multi-task and participate in flexible schedules/on-call rotations Deep knowledge of enterprise hardware/software, Microsoft Office, Active Directory, JIRA, and network tools Advanced troubleshooting skills and professional team collaboration Education and Certifications Degree or equivalent experience preferred IT Service Management (ITSMv3) certification preferred Microsoft Certified Systems Engineer (MCSE) certification is a plus
Role: Security Systems Engineer Salary: £40,000 + Bonus + On Call + Private Health Location: Central London (5 Days per week - Travel costs will be covered) Fruition are recruiting a Security Systems Engineer for an organisation who are a leader in their field, whose clients include some of the most prestigious and interesting organisations in the UK. This role will be based on a highly secure site installing and maintaining access control and CCTV solutions across the site. This will require physical install work so experience of this type of work and the ability to undertake these tasks is crucial. The work is varied and interesting and will be more installation based than maintenance based although maintenance will be part of the role. My client's end client are based in central London but they will cover travel costs to and from your home to central London. The role is based on site 5 days per week so you will need to be within realistic commuting distance of central London. Due to the secure nature of the client site, you will need to have lived in the UK for a period of 5 years continuously and be able to pass security checks. Key Responsibilities Provide technical input and advice on security systems and technologies. Install and maintain access control and CCTV systems to exceptional standards. Assist with daily fault finding, troubleshooting, and system upgrades. Work closely with Operations and Maintenance Managers to resolve technical challenges. Oversee project installations through to successful and timely completion. Document and improve installation processes and technical procedures. Conduct quality checks on apprentice engineers' installation works. Attend client and supplier meetings as required. Required Skill and Experience Strong hands-on experience of installing and maintaining access control and CCTV systems. Previous experience of physical install work of entry point control and CCTV systems. Proficiency in IT and IP networking. Excellent planning, organisation, and time management skills. Strong interpersonal skills and the ability to collaborate with colleagues and clients at all levels. A proactive, self-motivated mindset with a passion for continuous learning. Fruition are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. JBRP1_UKTJ
07/12/2025
Full time
Role: Security Systems Engineer Salary: £40,000 + Bonus + On Call + Private Health Location: Central London (5 Days per week - Travel costs will be covered) Fruition are recruiting a Security Systems Engineer for an organisation who are a leader in their field, whose clients include some of the most prestigious and interesting organisations in the UK. This role will be based on a highly secure site installing and maintaining access control and CCTV solutions across the site. This will require physical install work so experience of this type of work and the ability to undertake these tasks is crucial. The work is varied and interesting and will be more installation based than maintenance based although maintenance will be part of the role. My client's end client are based in central London but they will cover travel costs to and from your home to central London. The role is based on site 5 days per week so you will need to be within realistic commuting distance of central London. Due to the secure nature of the client site, you will need to have lived in the UK for a period of 5 years continuously and be able to pass security checks. Key Responsibilities Provide technical input and advice on security systems and technologies. Install and maintain access control and CCTV systems to exceptional standards. Assist with daily fault finding, troubleshooting, and system upgrades. Work closely with Operations and Maintenance Managers to resolve technical challenges. Oversee project installations through to successful and timely completion. Document and improve installation processes and technical procedures. Conduct quality checks on apprentice engineers' installation works. Attend client and supplier meetings as required. Required Skill and Experience Strong hands-on experience of installing and maintaining access control and CCTV systems. Previous experience of physical install work of entry point control and CCTV systems. Proficiency in IT and IP networking. Excellent planning, organisation, and time management skills. Strong interpersonal skills and the ability to collaborate with colleagues and clients at all levels. A proactive, self-motivated mindset with a passion for continuous learning. Fruition are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. JBRP1_UKTJ
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
06/12/2025
Full time
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
Location: Hybrid with flexible base location London - £48,987 to £61,234 per annum National: £45,168 to £56,461 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for a Technical Delivery Lead to play a critical part in the operation of our Microsoft Dynamics 365 Finance & Operations estate. With previous success in a Technical Delivery Lead or Engineering Manager role and a good understanding of Dynamics Finance & Operation and integration principles, you won't be expected to develop code but you must be technically confident, with a strong understanding of delivering best practices. Comfortable working in agile, cross-functional teams with a collaborative delivery culture, you'll work closely with technical teams, product owners, and business stakeholders to ensure high-quality, timely delivery of solutions that are robust, scalable, and support our mission as a housing association. As a natural collaborator who thrives on driving clarity, momentum, and alignment across diverse teams, you'll enjoy problem-solving and be confident navigating technical conversations. Leading small matrix teams in the end-to-end delivery of projects and initiatives, you'll communicate the necessary outcomes and the direction required to achieve them; coordinate team actions on project tasks; request additional team member support when needed; and identify areas of improvement to build the capability of the team through training, coaching, and mentoring. Balancing structure with flexibility and with excellent stakeholder management and communication skills, you'll be passionate about delivering real value through technology. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 18th December 2025 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Candidates may be expected to work from the office once per month. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
06/12/2025
Full time
Location: Hybrid with flexible base location London - £48,987 to £61,234 per annum National: £45,168 to £56,461 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for a Technical Delivery Lead to play a critical part in the operation of our Microsoft Dynamics 365 Finance & Operations estate. With previous success in a Technical Delivery Lead or Engineering Manager role and a good understanding of Dynamics Finance & Operation and integration principles, you won't be expected to develop code but you must be technically confident, with a strong understanding of delivering best practices. Comfortable working in agile, cross-functional teams with a collaborative delivery culture, you'll work closely with technical teams, product owners, and business stakeholders to ensure high-quality, timely delivery of solutions that are robust, scalable, and support our mission as a housing association. As a natural collaborator who thrives on driving clarity, momentum, and alignment across diverse teams, you'll enjoy problem-solving and be confident navigating technical conversations. Leading small matrix teams in the end-to-end delivery of projects and initiatives, you'll communicate the necessary outcomes and the direction required to achieve them; coordinate team actions on project tasks; request additional team member support when needed; and identify areas of improvement to build the capability of the team through training, coaching, and mentoring. Balancing structure with flexibility and with excellent stakeholder management and communication skills, you'll be passionate about delivering real value through technology. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 18th December 2025 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Candidates may be expected to work from the office once per month. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Location: Hybrid with flexible base location London - £48,987 to £61,234 per annum National: £45,168 to £56,461 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for a Technical Delivery Lead to play a critical part in the operation of our Microsoft Dynamics 365 Finance & Operations estate. With previous success in a Technical Delivery Lead or Engineering Manager role and a good understanding of Dynamics Finance & Operation and integration principles, you won't be expected to develop code but you must be technically confident, with a strong understanding of delivering best practices. Comfortable working in agile, cross-functional teams with a collaborative delivery culture, you'll work closely with technical teams, product owners, and business stakeholders to ensure high-quality, timely delivery of solutions that are robust, scalable, and support our mission as a housing association. As a natural collaborator who thrives on driving clarity, momentum, and alignment across diverse teams, you'll enjoy problem-solving and be confident navigating technical conversations. Leading small matrix teams in the end-to-end delivery of projects and initiatives, you'll communicate the necessary outcomes and the direction required to achieve them; coordinate team actions on project tasks; request additional team member support when needed; and identify areas of improvement to build the capability of the team through training, coaching, and mentoring. Balancing structure with flexibility and with excellent stakeholder management and communication skills, you'll be passionate about delivering real value through technology. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 18th December 2025 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Candidates may be expected to work from the office once per month. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
06/12/2025
Full time
Location: Hybrid with flexible base location London - £48,987 to £61,234 per annum National: £45,168 to £56,461 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for a Technical Delivery Lead to play a critical part in the operation of our Microsoft Dynamics 365 Finance & Operations estate. With previous success in a Technical Delivery Lead or Engineering Manager role and a good understanding of Dynamics Finance & Operation and integration principles, you won't be expected to develop code but you must be technically confident, with a strong understanding of delivering best practices. Comfortable working in agile, cross-functional teams with a collaborative delivery culture, you'll work closely with technical teams, product owners, and business stakeholders to ensure high-quality, timely delivery of solutions that are robust, scalable, and support our mission as a housing association. As a natural collaborator who thrives on driving clarity, momentum, and alignment across diverse teams, you'll enjoy problem-solving and be confident navigating technical conversations. Leading small matrix teams in the end-to-end delivery of projects and initiatives, you'll communicate the necessary outcomes and the direction required to achieve them; coordinate team actions on project tasks; request additional team member support when needed; and identify areas of improvement to build the capability of the team through training, coaching, and mentoring. Balancing structure with flexibility and with excellent stakeholder management and communication skills, you'll be passionate about delivering real value through technology. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 18th December 2025 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Candidates may be expected to work from the office once per month. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Location: Hybrid with flexible base location London - £48,987 to £61,234 per annum National: £45,168 to £56,461 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for a Technical Delivery Lead to play a critical part in the operation of our Microsoft Dynamics 365 Finance & Operations estate. With previous success in a Technical Delivery Lead or Engineering Manager role and a good understanding of Dynamics Finance & Operation and integration principles, you won't be expected to develop code but you must be technically confident, with a strong understanding of delivering best practices. Comfortable working in agile, cross-functional teams with a collaborative delivery culture, you'll work closely with technical teams, product owners, and business stakeholders to ensure high-quality, timely delivery of solutions that are robust, scalable, and support our mission as a housing association. As a natural collaborator who thrives on driving clarity, momentum, and alignment across diverse teams, you'll enjoy problem-solving and be confident navigating technical conversations. Leading small matrix teams in the end-to-end delivery of projects and initiatives, you'll communicate the necessary outcomes and the direction required to achieve them; coordinate team actions on project tasks; request additional team member support when needed; and identify areas of improvement to build the capability of the team through training, coaching, and mentoring. Balancing structure with flexibility and with excellent stakeholder management and communication skills, you'll be passionate about delivering real value through technology. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 18th December 2025 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Candidates may be expected to work from the office once per month. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
06/12/2025
Full time
Location: Hybrid with flexible base location London - £48,987 to £61,234 per annum National: £45,168 to £56,461 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for a Technical Delivery Lead to play a critical part in the operation of our Microsoft Dynamics 365 Finance & Operations estate. With previous success in a Technical Delivery Lead or Engineering Manager role and a good understanding of Dynamics Finance & Operation and integration principles, you won't be expected to develop code but you must be technically confident, with a strong understanding of delivering best practices. Comfortable working in agile, cross-functional teams with a collaborative delivery culture, you'll work closely with technical teams, product owners, and business stakeholders to ensure high-quality, timely delivery of solutions that are robust, scalable, and support our mission as a housing association. As a natural collaborator who thrives on driving clarity, momentum, and alignment across diverse teams, you'll enjoy problem-solving and be confident navigating technical conversations. Leading small matrix teams in the end-to-end delivery of projects and initiatives, you'll communicate the necessary outcomes and the direction required to achieve them; coordinate team actions on project tasks; request additional team member support when needed; and identify areas of improvement to build the capability of the team through training, coaching, and mentoring. Balancing structure with flexibility and with excellent stakeholder management and communication skills, you'll be passionate about delivering real value through technology. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 18th December 2025 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Candidates may be expected to work from the office once per month. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
NetSuite Administrator Salary: £65,000-£85,000 DOE Contract: Permanent Location: Clapham Junction (SW London) or Central London Working Pattern: Hybrid - 2 days in the office Join a thriving international organisation as a NetSuite Administrator, where you'll play a pivotal role in supporting global finance operations. This is an exciting opportunity to join a collaborative, forward-thinking business with a vibrant team culture, strong values, and a genuine focus on employee development and wellbeing. The company prides itself on an inclusive global environment where innovation and continuous improvement are encouraged. With modern office facilities, hybrid working options, and regular social events, this is a fantastic place to grow your career. Working across multiple time zones, you'll support international teams and help shape the future of key financial systems. The Role: Reporting to the Finance Administration Manager, you'll be the go-to expert for all things NetSuite Administration - from onboarding and troubleshooting through to designing custom workflows and supporting system enhancements. You'll also use your technical skills to build reports and integrations, and work with SuiteScript to automate business processes. Key Responsibilities: Act as first-line support for finance system users across ERP, Accounts Payable, Travel & Expense, and close management platforms (FloQast, Concur). Manage user access, roles, workflows, and system customisations to keep systems running smoothly. Support new user onboarding and deliver training to build system confidence across teams. Create and maintain user guides and training materials. Monitor and troubleshoot data flows and integrations, resolving discrepancies promptly. Design and implement custom workflows, dashboards, and reports to enhance automation and improve reporting. Contribute to financial systems projects, including upgrades, integrations, and new system implementations. Provide support to global teams and contribute to the business's evolving systems roadmap. About You: Ideally, you will bring: 3+ years' experience as a NetSuite Administrator. NetSuite Administrator Certification. Hands-on experience with NetSuite and Coupa (strongly preferred). Familiarity with tools such as Oracle EPM, FloQast, and Concur (advantageous). Strong understanding of finance processes (GL, AP, AR). Strong Excel skills and experience with ticketing systems (ServiceNow, Jira, FreshService). Experience building reports, integrations, and writing code. Proven experience using SuiteScript for customisation and automation. Experience managing NetSuite implementations (configuration, data migration, user training). Excellent communication, troubleshooting and analytical skills. A collaborative mindset with a proactive, can-do attitude. Desirable: Additional systems certifications (e.g., NetSuite Administrator or similar). What's in it for you? Hybrid working with flexibility and trust. A supportive, values-led international team. Exposure to a wide range of financial systems and cross-functional projects. Access to training and strong career development opportunities. Friendly, inclusive culture with regular social events. Benefits include: 28 days' holiday Pension Cycle to Work scheme Length-of-service rewards Electric car lease Gym discounts If you're a systems-savvy finance professional ready to take the next step in your career, apply today and join a dynamic, future-focused organisation!
05/12/2025
Full time
NetSuite Administrator Salary: £65,000-£85,000 DOE Contract: Permanent Location: Clapham Junction (SW London) or Central London Working Pattern: Hybrid - 2 days in the office Join a thriving international organisation as a NetSuite Administrator, where you'll play a pivotal role in supporting global finance operations. This is an exciting opportunity to join a collaborative, forward-thinking business with a vibrant team culture, strong values, and a genuine focus on employee development and wellbeing. The company prides itself on an inclusive global environment where innovation and continuous improvement are encouraged. With modern office facilities, hybrid working options, and regular social events, this is a fantastic place to grow your career. Working across multiple time zones, you'll support international teams and help shape the future of key financial systems. The Role: Reporting to the Finance Administration Manager, you'll be the go-to expert for all things NetSuite Administration - from onboarding and troubleshooting through to designing custom workflows and supporting system enhancements. You'll also use your technical skills to build reports and integrations, and work with SuiteScript to automate business processes. Key Responsibilities: Act as first-line support for finance system users across ERP, Accounts Payable, Travel & Expense, and close management platforms (FloQast, Concur). Manage user access, roles, workflows, and system customisations to keep systems running smoothly. Support new user onboarding and deliver training to build system confidence across teams. Create and maintain user guides and training materials. Monitor and troubleshoot data flows and integrations, resolving discrepancies promptly. Design and implement custom workflows, dashboards, and reports to enhance automation and improve reporting. Contribute to financial systems projects, including upgrades, integrations, and new system implementations. Provide support to global teams and contribute to the business's evolving systems roadmap. About You: Ideally, you will bring: 3+ years' experience as a NetSuite Administrator. NetSuite Administrator Certification. Hands-on experience with NetSuite and Coupa (strongly preferred). Familiarity with tools such as Oracle EPM, FloQast, and Concur (advantageous). Strong understanding of finance processes (GL, AP, AR). Strong Excel skills and experience with ticketing systems (ServiceNow, Jira, FreshService). Experience building reports, integrations, and writing code. Proven experience using SuiteScript for customisation and automation. Experience managing NetSuite implementations (configuration, data migration, user training). Excellent communication, troubleshooting and analytical skills. A collaborative mindset with a proactive, can-do attitude. Desirable: Additional systems certifications (e.g., NetSuite Administrator or similar). What's in it for you? Hybrid working with flexibility and trust. A supportive, values-led international team. Exposure to a wide range of financial systems and cross-functional projects. Access to training and strong career development opportunities. Friendly, inclusive culture with regular social events. Benefits include: 28 days' holiday Pension Cycle to Work scheme Length-of-service rewards Electric car lease Gym discounts If you're a systems-savvy finance professional ready to take the next step in your career, apply today and join a dynamic, future-focused organisation!
Our client is a dynamic IT outsourcing and managed services provider passionate about delivering innovative solutions to SMEs. Join their friendly, motivated team and grow your career in a supportive environment that prioritises your development. Job Title: IT Field Engineer Location: Horsham (Must be a driver with your own transport) Salary: £30,000 - £35,000 DOE Hours: Monday - Friday, 09:00 - 17:30 About the Role: As an IT Project Engineer , you will be responsible for ensuring all IT projects are completed efficiently, on time, and to a high standard. Acting as a key point of contact, you will identify and escalate potential issues while providing hands-on support to the team. Covering all service areas, you will be hands on with supporting everything from clients office relocations through to handling multi-site infrastructure needs. Day to Day Responsibilities: Assist in the daily operations of the IT Projects department, handling client requests via phone and email while ensuring timely follow-ups. Work closely with the Projects Manager, providing regular progress updates and flagging potential issues to ensure proactive solutions. Support installations and project work, ensuring risk assessments are completed before commencement and projects are scheduled efficiently, considering budgets and deadlines. Travel to client sites across the South-East and London to carry out project and support tasks as needed. Manage individual project tasks, maintaining detailed records, paperwork, and documentation. Keep workbenches and storage areas well-organised, ensuring all necessary tools, labels, and resources are readily available. Perform proactive system maintenance, identifying and recommending improvements where necessary. Monitor and manage backup systems to ensure reliability and security. Provide remote support through the company's Remote Monitoring and Management (RMM) system. What We're Looking For: The IT Field (Project focused) Engineer, you will be s elf-motivated with strong workload management skills; being out on site, attending client premises (car pool provided), our client is looking for someone who has worked a similar role out on the road. Highly organised with excellent attention to detail. Confident communicator with a professional telephone manner, able to handle challenging situations calmly. Discreet and trustworthy, understanding the importance of confidentiality. Goal-oriented with a strong work ethic and commercial awareness. Quick thinker with a proactive and resourceful approach. Technically proficient with solid computer literacy. Strong project management, analytical, and problem-solving skills. Excellent listening, judgement, and decision-making abilities. For your information Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
05/12/2025
Full time
Our client is a dynamic IT outsourcing and managed services provider passionate about delivering innovative solutions to SMEs. Join their friendly, motivated team and grow your career in a supportive environment that prioritises your development. Job Title: IT Field Engineer Location: Horsham (Must be a driver with your own transport) Salary: £30,000 - £35,000 DOE Hours: Monday - Friday, 09:00 - 17:30 About the Role: As an IT Project Engineer , you will be responsible for ensuring all IT projects are completed efficiently, on time, and to a high standard. Acting as a key point of contact, you will identify and escalate potential issues while providing hands-on support to the team. Covering all service areas, you will be hands on with supporting everything from clients office relocations through to handling multi-site infrastructure needs. Day to Day Responsibilities: Assist in the daily operations of the IT Projects department, handling client requests via phone and email while ensuring timely follow-ups. Work closely with the Projects Manager, providing regular progress updates and flagging potential issues to ensure proactive solutions. Support installations and project work, ensuring risk assessments are completed before commencement and projects are scheduled efficiently, considering budgets and deadlines. Travel to client sites across the South-East and London to carry out project and support tasks as needed. Manage individual project tasks, maintaining detailed records, paperwork, and documentation. Keep workbenches and storage areas well-organised, ensuring all necessary tools, labels, and resources are readily available. Perform proactive system maintenance, identifying and recommending improvements where necessary. Monitor and manage backup systems to ensure reliability and security. Provide remote support through the company's Remote Monitoring and Management (RMM) system. What We're Looking For: The IT Field (Project focused) Engineer, you will be s elf-motivated with strong workload management skills; being out on site, attending client premises (car pool provided), our client is looking for someone who has worked a similar role out on the road. Highly organised with excellent attention to detail. Confident communicator with a professional telephone manner, able to handle challenging situations calmly. Discreet and trustworthy, understanding the importance of confidentiality. Goal-oriented with a strong work ethic and commercial awareness. Quick thinker with a proactive and resourceful approach. Technically proficient with solid computer literacy. Strong project management, analytical, and problem-solving skills. Excellent listening, judgement, and decision-making abilities. For your information Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Operations Project ManagerHemel Hempstead £37,000 - £39,000 Full Time, Monday-Friday 9:00-17:30 About the BusinessOur client is a global technology leader providing digital solutions. For over 15 years, they've partnered with some of the world's most recognised brands, delivering innovative solutions that enhance customer experience, streamline operations, and drive growth. With over 2,500 supported sites in the UK and a reputation for pioneering digital solutions, they continue to expand and are now looking for an Operations Project Manager to join their growing team. The RoleAs an Operations Project Manager, you will play a pivotal role in coordinating customer deployment projects - often spanning 50-500 sites over several months. You'll be the key point of contact for both clients and internal teams, ensuring every installation runs smoothly, is delivered on time, and exceeds expectations. This is a varied, fast-paced role where you'll be managing multiple projects concurrently, building strong client relationships, and ensuring operational excellence at every stage. Key Responsibilities Coordinate and manage deployment plans across multiple customer sites. Act as the main point of contact for clients and stakeholders throughout project delivery. Provide clear and consistent communication, including regular updates and reports. Monitor quality standards, resolving or escalating issues when needed. Support the transition from pilot phases into full-scale deployment. Forecast stock requirements and liaise with finance teams for accurate billing. Identify opportunities for process improvements and contribute to operational efficiency. What We're Looking For? Strong organisational skills with exceptional attention to detail.? Experience in a client-focused/project coordination role managing multiple stakeholders.? Excellent communication skills, both written and verbal.? Ability to manage competing priorities and remain calm under pressure.? Confident using Excel for reporting and project tracking. Desirable Skills Advanced Excel (e.g., VLOOKUPs, IF statements). Knowledge of IT hardware/software or POS/EPOS systems. Experience liaising with finance teams (POs, invoicing). Background in retail deployments or fast-paced technology environments. The OpportunityThis is an exciting chance to join a forward-thinking, innovative global business that works with some of the biggest household names. You'll be at the heart of delivering high-impact projects, with plenty of scope to develop your skills and career in a supportive, growing team. Apply today for a confidential conversation about this opportunity.
05/12/2025
Full time
Operations Project ManagerHemel Hempstead £37,000 - £39,000 Full Time, Monday-Friday 9:00-17:30 About the BusinessOur client is a global technology leader providing digital solutions. For over 15 years, they've partnered with some of the world's most recognised brands, delivering innovative solutions that enhance customer experience, streamline operations, and drive growth. With over 2,500 supported sites in the UK and a reputation for pioneering digital solutions, they continue to expand and are now looking for an Operations Project Manager to join their growing team. The RoleAs an Operations Project Manager, you will play a pivotal role in coordinating customer deployment projects - often spanning 50-500 sites over several months. You'll be the key point of contact for both clients and internal teams, ensuring every installation runs smoothly, is delivered on time, and exceeds expectations. This is a varied, fast-paced role where you'll be managing multiple projects concurrently, building strong client relationships, and ensuring operational excellence at every stage. Key Responsibilities Coordinate and manage deployment plans across multiple customer sites. Act as the main point of contact for clients and stakeholders throughout project delivery. Provide clear and consistent communication, including regular updates and reports. Monitor quality standards, resolving or escalating issues when needed. Support the transition from pilot phases into full-scale deployment. Forecast stock requirements and liaise with finance teams for accurate billing. Identify opportunities for process improvements and contribute to operational efficiency. What We're Looking For? Strong organisational skills with exceptional attention to detail.? Experience in a client-focused/project coordination role managing multiple stakeholders.? Excellent communication skills, both written and verbal.? Ability to manage competing priorities and remain calm under pressure.? Confident using Excel for reporting and project tracking. Desirable Skills Advanced Excel (e.g., VLOOKUPs, IF statements). Knowledge of IT hardware/software or POS/EPOS systems. Experience liaising with finance teams (POs, invoicing). Background in retail deployments or fast-paced technology environments. The OpportunityThis is an exciting chance to join a forward-thinking, innovative global business that works with some of the biggest household names. You'll be at the heart of delivering high-impact projects, with plenty of scope to develop your skills and career in a supportive, growing team. Apply today for a confidential conversation about this opportunity.
We are hiring a Senior Delivery Project & Programme Manager to establish and champion delivery discipline across our client's AI Factory. This is a senior role for someone who brings structure, transparency and control to large transformation portfolios and knows how to keep complex organisations aligned and on track.This role works closely with the Multi-Tech Agents Engineering Manager, the Senior Product Manager for Enterprise Agents, Delivery Leads and the Group Head. Contract duration - 6 months (possiblity to extend further) Location - Waterside (UB7 0GB) Hybrid - 2-3 days onsite Pay - Flexible daily rate (inside IR35) Purpose of the Role The Senior Delivery Project & Programme Manager owns delivery governance across the AI Agents portfolio. You will define and enforce standards, drive high-quality reporting, manage risk and non-conformities, and provide the single source of truth on progress and value delivery. Your work ensures consistency, predictability and accountability across engineering teams building mission-critical agentic AI products. Key Responsibilities Delivery Tracking & Portfolio Visibility Maintain a clear portfolio-level view of progress across all squads, integrating delivery data into structured reporting and dashboards. Track sprint performance, commitments, dependencies and milestones, ensuring teams operate with transparency and discipline. Identify bottlenecks early and coordinate corrective action across engineering, product and partner teams. Stakeholder Communication & Leadership Reporting Produce concise, executive-ready reporting for senior leadership, including weekly progress packs, risk summaries and value-realisation updates. Ensure delivery stories are communicated consistently across OpCos, programme teams and central functions. Build cross-functional trust through clear, structured and timely communication. Standards, Governance & Quality Control Define, maintain and enforce delivery standards across documentation, Stage Gates, change control and production readiness. Ensure compliance with governance frameworks, including risk management processes, quality gates and audit requirements. Validate that each AI Agent product meets exit criteria before advancing to the next phase. Risk, Issue & Audit Management Own the consolidated risk and issue registers, ensuring all items have clear ownership, action plans and timelines. Run structured risk review cycles and escalate critical items to leadership with clear recommendations. Ensure audit findings, noncompliance and remediation actions are tracked to closure with clear accountability. Cross-Team Alignment Drive alignment across engineering, product, cyber, cloud and OpCo teams, ensuring everyone is operating to the same plan and cadence. Support delivery leads in applying best-practice methods consistently across squads. Maintain harmonised processes and shared delivery standards across the entire AI Factory. Continuous Improvement Identify opportunities to improve delivery methods, tooling, reporting and governance. Establish feedback loops with teams to refine playbooks, standards and operating rhythms. Lead structured process improvements that enhance predictability, velocity and quality. Training & Capability Building Provide ongoing coaching and training to deliver leads on tooling, standards and governance. Embed structured work methods, analytical decision-making and transparency into day-to-day operations. Develop templates, frameworks and repeatable delivery patterns for the AI Factory. Qualifications & Experience Experience in PMO, programme management or delivery leadership roles within technology or transformation environments. Demonstrated ability to run structured governance, reporting and decision processes at scale. Proven track record delivering complex IT or transformation programmes with high stakeholder complexity. Expertise in Agile delivery frameworks (Scrum, SAFe), sprint management and tooling such as Jira and Confluence. Experience coordinating multi-team or global organisations, managing dependencies and driving alignment. Strong analytical and reporting skills, able to distil complex delivery data into clear insights. Excellent communication and influencing skills, comfortable engaging senior stakeholders. A proactive, structured and detail-oriented mindset with a focus on value, transparency and accountability. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
05/12/2025
Contractor
We are hiring a Senior Delivery Project & Programme Manager to establish and champion delivery discipline across our client's AI Factory. This is a senior role for someone who brings structure, transparency and control to large transformation portfolios and knows how to keep complex organisations aligned and on track.This role works closely with the Multi-Tech Agents Engineering Manager, the Senior Product Manager for Enterprise Agents, Delivery Leads and the Group Head. Contract duration - 6 months (possiblity to extend further) Location - Waterside (UB7 0GB) Hybrid - 2-3 days onsite Pay - Flexible daily rate (inside IR35) Purpose of the Role The Senior Delivery Project & Programme Manager owns delivery governance across the AI Agents portfolio. You will define and enforce standards, drive high-quality reporting, manage risk and non-conformities, and provide the single source of truth on progress and value delivery. Your work ensures consistency, predictability and accountability across engineering teams building mission-critical agentic AI products. Key Responsibilities Delivery Tracking & Portfolio Visibility Maintain a clear portfolio-level view of progress across all squads, integrating delivery data into structured reporting and dashboards. Track sprint performance, commitments, dependencies and milestones, ensuring teams operate with transparency and discipline. Identify bottlenecks early and coordinate corrective action across engineering, product and partner teams. Stakeholder Communication & Leadership Reporting Produce concise, executive-ready reporting for senior leadership, including weekly progress packs, risk summaries and value-realisation updates. Ensure delivery stories are communicated consistently across OpCos, programme teams and central functions. Build cross-functional trust through clear, structured and timely communication. Standards, Governance & Quality Control Define, maintain and enforce delivery standards across documentation, Stage Gates, change control and production readiness. Ensure compliance with governance frameworks, including risk management processes, quality gates and audit requirements. Validate that each AI Agent product meets exit criteria before advancing to the next phase. Risk, Issue & Audit Management Own the consolidated risk and issue registers, ensuring all items have clear ownership, action plans and timelines. Run structured risk review cycles and escalate critical items to leadership with clear recommendations. Ensure audit findings, noncompliance and remediation actions are tracked to closure with clear accountability. Cross-Team Alignment Drive alignment across engineering, product, cyber, cloud and OpCo teams, ensuring everyone is operating to the same plan and cadence. Support delivery leads in applying best-practice methods consistently across squads. Maintain harmonised processes and shared delivery standards across the entire AI Factory. Continuous Improvement Identify opportunities to improve delivery methods, tooling, reporting and governance. Establish feedback loops with teams to refine playbooks, standards and operating rhythms. Lead structured process improvements that enhance predictability, velocity and quality. Training & Capability Building Provide ongoing coaching and training to deliver leads on tooling, standards and governance. Embed structured work methods, analytical decision-making and transparency into day-to-day operations. Develop templates, frameworks and repeatable delivery patterns for the AI Factory. Qualifications & Experience Experience in PMO, programme management or delivery leadership roles within technology or transformation environments. Demonstrated ability to run structured governance, reporting and decision processes at scale. Proven track record delivering complex IT or transformation programmes with high stakeholder complexity. Expertise in Agile delivery frameworks (Scrum, SAFe), sprint management and tooling such as Jira and Confluence. Experience coordinating multi-team or global organisations, managing dependencies and driving alignment. Strong analytical and reporting skills, able to distil complex delivery data into clear insights. Excellent communication and influencing skills, comfortable engaging senior stakeholders. A proactive, structured and detail-oriented mindset with a focus on value, transparency and accountability. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Recruit4staff are representing a leading infrastructure business in their search for an ICT Manager to work in Seascale Job Details: Pay: £70,000 - £75,000 (Negotiable depending on skillset and experience) Hours of Work: Monday to Friday, Days, Full Time (45 hours) Duration: Permanent Benefits: Car Allowance £5,750, 8% employer pension contribution, 25 days holiday plus bank holidays Job Role: As ICT Manager , you will take ownership of ICT delivery and assurance across a major, highly regulated infrastructure programme supporting complex operations and long-term remediation/decommissioning activities. You will lead the provision of secure, reliable project ICT services (end-user computing, networks, telephony, meeting room tech, collaboration platforms, and project information systems), ensuring alignment to client requirements, internal standards, and site security controls.This ICT Manager role involves working closely with leadership, commercial, engineering, HSEQ, client stakeholders and supply chain partners to implement ICT needs for new works, compounds and site set-ups. You will manage ICT vendors, oversee budgets and forecasts, and drive service performance through SLAs, KPIs, asset management, change control and incident management.You will also be responsible for information management and digital ways of working (e.g., document control platforms, access controls, data retention, onboarding/offboarding, and audit readiness). The ICT Manager will ensure cyber-security best practices are maintained and support vulnerability and incident investigations to deliver corrective actions. Essential Skills, Experience, or Qualifications: Demonstrable experience as an ICT Manager / IT Manager / Project IT Lead on major infrastructure or regulated industrial projects Strong knowledge of ICT service delivery (networks, end-user computing, M365 tools, access management, IT asset lifecycle) Proven experience managing third-party suppliers/MSPs and delivering ICT to programme deadlines Working knowledge of cybersecurity controls and governance Security clearance (SC) or the ability to obtain SC Advantageous Skills, Experience, or Qualifications Experience within nuclear, defence, or other high-security environments Project management qualification (PRINCE2 / APM / Agile) and site-level ICT leadership Commutable From: Drigg, Seascale, Egremont, Whitehaven, Cleator Moor, Gosforth, Workington, St Bees, Nethertown, Holmrook, Ravenglass Similar Job Titles: ICT Manager, IT Manager, Project IT Manager, Digital Delivery Manager, Technology Manager, IT Service Delivery Manager, Information Management Manager, Site IT Manager, ICT Lead For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
05/12/2025
Full time
Recruit4staff are representing a leading infrastructure business in their search for an ICT Manager to work in Seascale Job Details: Pay: £70,000 - £75,000 (Negotiable depending on skillset and experience) Hours of Work: Monday to Friday, Days, Full Time (45 hours) Duration: Permanent Benefits: Car Allowance £5,750, 8% employer pension contribution, 25 days holiday plus bank holidays Job Role: As ICT Manager , you will take ownership of ICT delivery and assurance across a major, highly regulated infrastructure programme supporting complex operations and long-term remediation/decommissioning activities. You will lead the provision of secure, reliable project ICT services (end-user computing, networks, telephony, meeting room tech, collaboration platforms, and project information systems), ensuring alignment to client requirements, internal standards, and site security controls.This ICT Manager role involves working closely with leadership, commercial, engineering, HSEQ, client stakeholders and supply chain partners to implement ICT needs for new works, compounds and site set-ups. You will manage ICT vendors, oversee budgets and forecasts, and drive service performance through SLAs, KPIs, asset management, change control and incident management.You will also be responsible for information management and digital ways of working (e.g., document control platforms, access controls, data retention, onboarding/offboarding, and audit readiness). The ICT Manager will ensure cyber-security best practices are maintained and support vulnerability and incident investigations to deliver corrective actions. Essential Skills, Experience, or Qualifications: Demonstrable experience as an ICT Manager / IT Manager / Project IT Lead on major infrastructure or regulated industrial projects Strong knowledge of ICT service delivery (networks, end-user computing, M365 tools, access management, IT asset lifecycle) Proven experience managing third-party suppliers/MSPs and delivering ICT to programme deadlines Working knowledge of cybersecurity controls and governance Security clearance (SC) or the ability to obtain SC Advantageous Skills, Experience, or Qualifications Experience within nuclear, defence, or other high-security environments Project management qualification (PRINCE2 / APM / Agile) and site-level ICT leadership Commutable From: Drigg, Seascale, Egremont, Whitehaven, Cleator Moor, Gosforth, Workington, St Bees, Nethertown, Holmrook, Ravenglass Similar Job Titles: ICT Manager, IT Manager, Project IT Manager, Digital Delivery Manager, Technology Manager, IT Service Delivery Manager, Information Management Manager, Site IT Manager, ICT Lead For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Senior Business Development Manager - Fire Location: London Salary: 35,000 - 45,000 + Commission + Benefits Role Overview We are seeking a dynamic, ambitious, and self-motivated Senior Business Development Manager to join our growing team! This is an exciting opportunity for a results-driven professional who thrives in a fast-paced environment. You will play a pivotal role in driving sales and overseeing business development within the fire compliance and service contracts sector - covering fire safety systems, maintenance, and compliance solutions. Key Responsibilities Sales & Business Development Actively pursue new business opportunities to expand our fire safety maintenance and service contract portfolio. Identify, target, and convert prospects into long-term clients using your industry expertise. Build and manage a robust pipeline through proactive outreach - including cold calls, networking, and attending industry events. Manage the full sales cycle from initial contact through to contract negotiation and closure. Client Relationship Management Build and maintain strong, long-term relationships with clients, ensuring satisfaction and repeat business. Act as the main point of contact for all fire compliance queries and service advice. Identify opportunities for upselling and cross-selling to maximize client value. Service Offering Expertise Demonstrate detailed knowledge of fire safety services - including fire alarms, extinguishers, passive fire protection, and full compliance packages. Educate clients on fire compliance requirements, helping them achieve legal and safety standards. Stay current on industry regulations, trends, and best practices. Target Achievement & Performance Consistently meet and exceed sales targets and KPIs. Collaborate with management to align on sales strategy and performance goals. Monitor and report on progress, adapting tactics to ensure success. Collaboration & Teamwork Work closely with operations, service, and compliance teams to ensure seamless delivery of client projects. Share insights and best practices with colleagues to support team success. Participate in regular meetings to contribute to overall business growth. Contract Management & Compliance Oversee preparation, negotiation, and renewal of service contracts. Ensure all documentation meets company policies, industry regulations, and legal requirements. Maintain accurate sales and client records in the CRM system. Continuous Professional Development Engage in ongoing training to deepen knowledge of fire safety standards, products, and technologies. Represent the company at relevant seminars and industry events. About You Proven track record in B2B sales, ideally within the fire safety, facilities management, or building compliance sector. Strong understanding of fire compliance and related services. Excellent communication, negotiation, and relationship-building skills. Self-starter with the ability to work autonomously and as part of a team. Results-driven mindset with a focus on exceeding targets. Why Join Us? Competitive salary with uncapped commission structure. Opportunities for career progression in a rapidly expanding business. Supportive, collaborative work environment. Ongoing training and development to help you stay ahead in the industry. About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates
05/12/2025
Full time
Senior Business Development Manager - Fire Location: London Salary: 35,000 - 45,000 + Commission + Benefits Role Overview We are seeking a dynamic, ambitious, and self-motivated Senior Business Development Manager to join our growing team! This is an exciting opportunity for a results-driven professional who thrives in a fast-paced environment. You will play a pivotal role in driving sales and overseeing business development within the fire compliance and service contracts sector - covering fire safety systems, maintenance, and compliance solutions. Key Responsibilities Sales & Business Development Actively pursue new business opportunities to expand our fire safety maintenance and service contract portfolio. Identify, target, and convert prospects into long-term clients using your industry expertise. Build and manage a robust pipeline through proactive outreach - including cold calls, networking, and attending industry events. Manage the full sales cycle from initial contact through to contract negotiation and closure. Client Relationship Management Build and maintain strong, long-term relationships with clients, ensuring satisfaction and repeat business. Act as the main point of contact for all fire compliance queries and service advice. Identify opportunities for upselling and cross-selling to maximize client value. Service Offering Expertise Demonstrate detailed knowledge of fire safety services - including fire alarms, extinguishers, passive fire protection, and full compliance packages. Educate clients on fire compliance requirements, helping them achieve legal and safety standards. Stay current on industry regulations, trends, and best practices. Target Achievement & Performance Consistently meet and exceed sales targets and KPIs. Collaborate with management to align on sales strategy and performance goals. Monitor and report on progress, adapting tactics to ensure success. Collaboration & Teamwork Work closely with operations, service, and compliance teams to ensure seamless delivery of client projects. Share insights and best practices with colleagues to support team success. Participate in regular meetings to contribute to overall business growth. Contract Management & Compliance Oversee preparation, negotiation, and renewal of service contracts. Ensure all documentation meets company policies, industry regulations, and legal requirements. Maintain accurate sales and client records in the CRM system. Continuous Professional Development Engage in ongoing training to deepen knowledge of fire safety standards, products, and technologies. Represent the company at relevant seminars and industry events. About You Proven track record in B2B sales, ideally within the fire safety, facilities management, or building compliance sector. Strong understanding of fire compliance and related services. Excellent communication, negotiation, and relationship-building skills. Self-starter with the ability to work autonomously and as part of a team. Results-driven mindset with a focus on exceeding targets. Why Join Us? Competitive salary with uncapped commission structure. Opportunities for career progression in a rapidly expanding business. Supportive, collaborative work environment. Ongoing training and development to help you stay ahead in the industry. About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates
The Fortune Group are recruiting for a Cyber Security Manager to join are client based in London. Suitable Cyber Security Manger will be responsible for ensuring the Confidentiality, Integrity and Availability of our computer systems and sensitive information. The primary responsibility of the Cyber Security manager is to lead the Cyber Security function in ensuring that existing and new systems introduced into the business adhere to the Security controls mandated by the business. Responsible for Creation and maintaining policies and procedures as well as the Training and awareness activities required. You will support IT and business teams in exploiting growth opportunities and managing threats in an assured and optimal way, by creating and maintaining a positive security environment and culture. You will optimise security to add value and protect the brand, enabling the company to retain its trusted position with its investors, customers, employees and regulators. You will ensure the integrity of the company in terms of security operations and personnel, guaranteeing compliance with requirements of Corporate Security Policy, ISO27001, PCI DSS v3, ISMS Framework and other customer security requirements. You will be viewed as a Subject Matter Expert (SME) for Security (both internal and external), and you will support transformational change within the company, proactively managing security risks and threats. Supporting remediation activities across the business. Accountable for the following Identify gaps or areas for improvement, where process changes or tools can assist. Educating the business on what is good practice, what are the current threats and how to avoid appearing in the news. Providing specialist security advice to management, project teams and internal stakeholders. Continuous improvement of MI reporting up to and including board level audience. Monitoring the vendor and product landscape to know what products are available. Perform threat identification and vulnerability management duties. Responsible for ensuring that security vulnerabilities are raised to internal teams and/or 3rd parties suppliers and remediated according to agree timescales. Working with internal and external teams to mitigate and/or control Cyber Security incidents. Identifying and managing operational Cyber Security risks within IT Operations and escalating as required. Liaising with stakeholders to determine impacts, workarounds, analytical services and recommendations for improvement. Monitoring vulnerability and intelligence feeds for the latest news and alerts in the Cyber Security space. Required You need a proven track record in Security. You need awareness of Security Polices as they relate to all aspects of a company's operations globally. Expertise in information security technologies: Firewalls, intrusion detection, assessment tools, encryption, certificate authority, etc. Knowledge in information security areas such as (ISO27001, PCI, NIST & GDPR), identity and access management, security policies, processes, and procedures Understanding of emerging security technologies and their impact on networks and systems. Experience of risk management and the performing of risk assessments. Desired CISSP Cloud Experience (IaaS, PaaS, SaaS) - especially Azure. Security Architecture experience Risk Management Experience
05/12/2025
Full time
The Fortune Group are recruiting for a Cyber Security Manager to join are client based in London. Suitable Cyber Security Manger will be responsible for ensuring the Confidentiality, Integrity and Availability of our computer systems and sensitive information. The primary responsibility of the Cyber Security manager is to lead the Cyber Security function in ensuring that existing and new systems introduced into the business adhere to the Security controls mandated by the business. Responsible for Creation and maintaining policies and procedures as well as the Training and awareness activities required. You will support IT and business teams in exploiting growth opportunities and managing threats in an assured and optimal way, by creating and maintaining a positive security environment and culture. You will optimise security to add value and protect the brand, enabling the company to retain its trusted position with its investors, customers, employees and regulators. You will ensure the integrity of the company in terms of security operations and personnel, guaranteeing compliance with requirements of Corporate Security Policy, ISO27001, PCI DSS v3, ISMS Framework and other customer security requirements. You will be viewed as a Subject Matter Expert (SME) for Security (both internal and external), and you will support transformational change within the company, proactively managing security risks and threats. Supporting remediation activities across the business. Accountable for the following Identify gaps or areas for improvement, where process changes or tools can assist. Educating the business on what is good practice, what are the current threats and how to avoid appearing in the news. Providing specialist security advice to management, project teams and internal stakeholders. Continuous improvement of MI reporting up to and including board level audience. Monitoring the vendor and product landscape to know what products are available. Perform threat identification and vulnerability management duties. Responsible for ensuring that security vulnerabilities are raised to internal teams and/or 3rd parties suppliers and remediated according to agree timescales. Working with internal and external teams to mitigate and/or control Cyber Security incidents. Identifying and managing operational Cyber Security risks within IT Operations and escalating as required. Liaising with stakeholders to determine impacts, workarounds, analytical services and recommendations for improvement. Monitoring vulnerability and intelligence feeds for the latest news and alerts in the Cyber Security space. Required You need a proven track record in Security. You need awareness of Security Polices as they relate to all aspects of a company's operations globally. Expertise in information security technologies: Firewalls, intrusion detection, assessment tools, encryption, certificate authority, etc. Knowledge in information security areas such as (ISO27001, PCI, NIST & GDPR), identity and access management, security policies, processes, and procedures Understanding of emerging security technologies and their impact on networks and systems. Experience of risk management and the performing of risk assessments. Desired CISSP Cloud Experience (IaaS, PaaS, SaaS) - especially Azure. Security Architecture experience Risk Management Experience
Business Change Manager - Critical National Infrastructure Our client, a leading Critical National Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment. Key Responsibilities Act as a strategic liaison between IT and business stakeholders, ensuring technology solutions align with operational needs. Build and maintain strong relationships with senior business leaders to drive digital transformation. Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting. Identify opportunities for innovation and process improvement while managing risks and dependencies. Provide expert guidance on IT governance, compliance, and service management best practices. Requirements Proven experience building and maintaining relationships with senior business leaders in a complex IT environment. Strong background in IT service delivery and project management within large-scale organizations. Expertise in governance, risk management, and compliance related to IT operations. Ability to navigate highly regulated sectors, ensuring technology aligns with security and operational demands. Exceptional communication and negotiation skills with the ability to influence at an executive level. Hybrid (3 days per week required in their Banbury office) Paying up to £67,500 + benefits Must be eligible to work in the UK
05/12/2025
Full time
Business Change Manager - Critical National Infrastructure Our client, a leading Critical National Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment. Key Responsibilities Act as a strategic liaison between IT and business stakeholders, ensuring technology solutions align with operational needs. Build and maintain strong relationships with senior business leaders to drive digital transformation. Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting. Identify opportunities for innovation and process improvement while managing risks and dependencies. Provide expert guidance on IT governance, compliance, and service management best practices. Requirements Proven experience building and maintaining relationships with senior business leaders in a complex IT environment. Strong background in IT service delivery and project management within large-scale organizations. Expertise in governance, risk management, and compliance related to IT operations. Ability to navigate highly regulated sectors, ensuring technology aligns with security and operational demands. Exceptional communication and negotiation skills with the ability to influence at an executive level. Hybrid (3 days per week required in their Banbury office) Paying up to £67,500 + benefits Must be eligible to work in the UK
Role: Full Stack Commerce Engineer (Generative AI/ML) Location: London, UK Salary: Competitive salary and package dependent on experience Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, song, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be joining our growing Commerce Engineering team, a dynamic group at the intersection of technology, client-facing strategy, and artificial intelligence. We operate as "Forward Deployed Engineers," perfectly bridging the gap between our clients' most ambitious goals and our core engineering teams. Our mission is to architect and deliver the next generation of commerce. We work on innovative projects with colleagues to drive collaboration from strategy through to implementation, using the latest technologies - with a particular focus on Generative AI - to help our clients achieve market leadership. You'll learn, grow, and advance in an innovative culture that thrives on shared success, diverse ways of thinking, and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. In our team you will learn: How to architect and build sophisticated, AI-driven solutions that solve real-world commerce challenges for leading global brands. To design and integrate Generative AI capabilities with a complex enterprise Experience Platform ecosystem (DAM, PXM, CDP, Commerce Engines, CMS, Syndication Channels, CRMs). How to translate executive-level business strategy into cutting-edge, production-grade technical applications on cloud platforms like Azure and GCP. As a Full Stack Commerce Engineer Manager, you will: Lead Client-Facing Engagements: Act as the primary technical authority in client workshops, designing use-case and platform technology solutions that use Generative AI to solve their key business challenges. Architect & Build AI-Powered Solutions: Design and build complex, full-stack solutions from inception through to production. This includes engineering agentic workflows in Python and integrating LLMs from Nvidia, Writer, OpenAI/ChatGPT, and Google Gemini. Integrate with the Commerce Ecosystem: Architect data flows and integrations between AI/ML models and enterprise experience platforms, understanding how to leverage AI to structure and enrich data for PXM, CDP, and other systems. Manage Advanced Databases: Design and implement robust database solutions, utilizing SQL and NoSQL databases and developing complex Store Procedures to handle large-scale commerce data. Drive Technical Strategy & Mentor Teams: Contribute to the technology strategy and solution design for major commerce projects, managing and supporting other developers and sharing insights across the Accenture Data & AI community.
05/12/2025
Full time
Role: Full Stack Commerce Engineer (Generative AI/ML) Location: London, UK Salary: Competitive salary and package dependent on experience Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, song, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be joining our growing Commerce Engineering team, a dynamic group at the intersection of technology, client-facing strategy, and artificial intelligence. We operate as "Forward Deployed Engineers," perfectly bridging the gap between our clients' most ambitious goals and our core engineering teams. Our mission is to architect and deliver the next generation of commerce. We work on innovative projects with colleagues to drive collaboration from strategy through to implementation, using the latest technologies - with a particular focus on Generative AI - to help our clients achieve market leadership. You'll learn, grow, and advance in an innovative culture that thrives on shared success, diverse ways of thinking, and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. In our team you will learn: How to architect and build sophisticated, AI-driven solutions that solve real-world commerce challenges for leading global brands. To design and integrate Generative AI capabilities with a complex enterprise Experience Platform ecosystem (DAM, PXM, CDP, Commerce Engines, CMS, Syndication Channels, CRMs). How to translate executive-level business strategy into cutting-edge, production-grade technical applications on cloud platforms like Azure and GCP. As a Full Stack Commerce Engineer Manager, you will: Lead Client-Facing Engagements: Act as the primary technical authority in client workshops, designing use-case and platform technology solutions that use Generative AI to solve their key business challenges. Architect & Build AI-Powered Solutions: Design and build complex, full-stack solutions from inception through to production. This includes engineering agentic workflows in Python and integrating LLMs from Nvidia, Writer, OpenAI/ChatGPT, and Google Gemini. Integrate with the Commerce Ecosystem: Architect data flows and integrations between AI/ML models and enterprise experience platforms, understanding how to leverage AI to structure and enrich data for PXM, CDP, and other systems. Manage Advanced Databases: Design and implement robust database solutions, utilizing SQL and NoSQL databases and developing complex Store Procedures to handle large-scale commerce data. Drive Technical Strategy & Mentor Teams: Contribute to the technology strategy and solution design for major commerce projects, managing and supporting other developers and sharing insights across the Accenture Data & AI community.
We're a well-established technology partner with a proven record of delivering exceptional IT solutions and services to businesses across the UK. Over the past 15 years, we've built a reputation for innovation, reliability, and long-term client relationships - and we're continuing to grow rapidly. Our team of around 150 specialists spans infrastructure, cloud, data, and security, all united by a shared passion for helping customers achieve more through technology. With a comprehensive suite of managed and professional services, we enable organisations to modernise, secure, and scale their IT operations. If you're looking for a progressive environment where leadership, collaboration, and technical excellence are valued, this is the place for you. We are looking for a new Service Desk Manager to lead our busy team that provide IT support to a host of leisure venues and outlets. This role is a career-defining opportunity for a dynamic leader who thrives in fast-paced environments and excels at inspiring high-performing teams to deliver exceptional results. Key Responsibilities Lead and inspire the Service Desk Team to deliver outstanding support experiences, fostering a culture of leisure-focused service excellence and continuous enhancement Oversee smooth onboarding of new leisure clients onto the Service Desk platform, ensuring zero disruption to their operations Provide direct line management to technical staff and team leads, conducting regular one-to-ones, performance reviews, capability development and career progression planning Monitor, analyse and enhance critical Service Desk metrics including ticket patterns, first-contact resolution rates, SLA compliance, response times, queue times, resolution speeds and guest satisfaction scores Ensure daily KPI targets are consistently achieved by Team Leaders and technical personnel, covering time tracking, ticket handling volumes and customer satisfaction ratings Take direct ownership of Priority 1 incidents, coordinating swift resolution whilst maintaining constant customer communication and meeting both SLA commitments and client expectations Collaborate with Project teams to ensure seamless handover of implementations to ongoing support operations Establish comprehensive communication channels, training programmes and support documentation Lead recruitment efforts to build and maintain an effective service desk team Represent the service desk at important customer review meetings Provide proactive reporting to senior leadership on service desk performance, achievements and areas requiring focus Execute continuous improvement initiatives as directed by senior management Cultivate strong, trust-based partnerships with hospitality clients who operate in demanding, 24/7 environments Drive innovation within the Service Department to enhance processes and elevate the customer experience, understanding the unique pressures of leisure environments Streamline ticket handling to minimise back-and-forth interactions between customers and technicians Promote knowledge base adoption and contribution across all support teams Improve SLA performance by reducing average resolution times and enhancing both fix and response metrics Essential Skills and Experience Proven Service Desk Manager background with demonstrable success in elevating support quality Strong grasp of ITIL frameworks with practical application skills that enhance service delivery and team effectiveness Comprehensive knowledge of IT solutions and services, with ability to explain technical concepts clearly to non-technical professionals Hands-on 2nd line IT support experience Ideally, experience supporting leisure sector clients and understanding the industry's unique operational demands, 24/7 requirements, and time-sensitive nature
05/12/2025
Full time
We're a well-established technology partner with a proven record of delivering exceptional IT solutions and services to businesses across the UK. Over the past 15 years, we've built a reputation for innovation, reliability, and long-term client relationships - and we're continuing to grow rapidly. Our team of around 150 specialists spans infrastructure, cloud, data, and security, all united by a shared passion for helping customers achieve more through technology. With a comprehensive suite of managed and professional services, we enable organisations to modernise, secure, and scale their IT operations. If you're looking for a progressive environment where leadership, collaboration, and technical excellence are valued, this is the place for you. We are looking for a new Service Desk Manager to lead our busy team that provide IT support to a host of leisure venues and outlets. This role is a career-defining opportunity for a dynamic leader who thrives in fast-paced environments and excels at inspiring high-performing teams to deliver exceptional results. Key Responsibilities Lead and inspire the Service Desk Team to deliver outstanding support experiences, fostering a culture of leisure-focused service excellence and continuous enhancement Oversee smooth onboarding of new leisure clients onto the Service Desk platform, ensuring zero disruption to their operations Provide direct line management to technical staff and team leads, conducting regular one-to-ones, performance reviews, capability development and career progression planning Monitor, analyse and enhance critical Service Desk metrics including ticket patterns, first-contact resolution rates, SLA compliance, response times, queue times, resolution speeds and guest satisfaction scores Ensure daily KPI targets are consistently achieved by Team Leaders and technical personnel, covering time tracking, ticket handling volumes and customer satisfaction ratings Take direct ownership of Priority 1 incidents, coordinating swift resolution whilst maintaining constant customer communication and meeting both SLA commitments and client expectations Collaborate with Project teams to ensure seamless handover of implementations to ongoing support operations Establish comprehensive communication channels, training programmes and support documentation Lead recruitment efforts to build and maintain an effective service desk team Represent the service desk at important customer review meetings Provide proactive reporting to senior leadership on service desk performance, achievements and areas requiring focus Execute continuous improvement initiatives as directed by senior management Cultivate strong, trust-based partnerships with hospitality clients who operate in demanding, 24/7 environments Drive innovation within the Service Department to enhance processes and elevate the customer experience, understanding the unique pressures of leisure environments Streamline ticket handling to minimise back-and-forth interactions between customers and technicians Promote knowledge base adoption and contribution across all support teams Improve SLA performance by reducing average resolution times and enhancing both fix and response metrics Essential Skills and Experience Proven Service Desk Manager background with demonstrable success in elevating support quality Strong grasp of ITIL frameworks with practical application skills that enhance service delivery and team effectiveness Comprehensive knowledge of IT solutions and services, with ability to explain technical concepts clearly to non-technical professionals Hands-on 2nd line IT support experience Ideally, experience supporting leisure sector clients and understanding the industry's unique operational demands, 24/7 requirements, and time-sensitive nature
Kickstart your design career and grow into leadership with hands-on mentoring and real client projects from day one. Are you a creative graduate or junior designer eager to learn fast, take ownership, and see your work make an impact? You'll join a passionate digital marketing team where your ideas are valued, your growth is prioritised, and your path to leadership is clearly mapped out. You'll begin by working directly on live client projects - designing, building, and delivering real websites that help businesses grow. Alongside this, you'll receive personal mentoring, structured training, and support from experienced design leaders. Within months, you'll have the opportunity to step up into a Design Manager role, leading and inspiring others as you progress. This is more than just a job - it's a career launchpad for ambitious designers ready to learn, lead, and make a difference. The Role at a Glance: Junior / Mid Web Designer - Design Manager in TrainingBased in our Dorking HQStarting £28,000 rising upon promotion to Team ManagerPlus Benefits (Company trips, professional development days, structured mentoring)Full Time - PermanentHours: 8.45am - 5pm20 days annual leave plus bank holidays Culture: Work Hard, Be RewardedCompany: National SEO Marketing Agency that guarantees page 1 listings (industry leading guarantee) Why This Role is Perfect for You: This role combines creative freedom with real responsibility. You won't be stuck shadowing from the sidelines - you'll be building client websites, learning best practices from senior designers, and developing leadership skills that set you apart. You'll get: • Mentorship and 1:1 training from experienced Design Managers• Client exposure from day one - see your work go live and make an impact• A clear, structured progression plan from Junior Designer to Design Manager• Ongoing personal and professional development, including leadership training• An agency culture that celebrates creativity, growth and success Your Training & Progression Pathway: Months 1-3:Receive full, hands-on training in Webflow, client site updates, and in-house design systems. Gain confidence working directly with live projects, supported every step of the way. Months 3-6:Start shadowing management responsibilities - helping allocate design tasks, track performance, and support your teammates. Month 6 onwards:Step into the Design Manager role, leading the team day-to-day, overseeing creative output, and helping shape the future of the design department. Your progress is mapped, measurable, and fully supported - so you'll always know what's next. A Typical Day Might Include: During Training: • Building and updating live client websites using Webflow• Collaborating with developers and SEO specialists• Learning best practices in UX, layout, and conversion-led design• Receiving feedback and mentoring from senior designers As You Progress: • Managing daily design operations and team KPIs• Allocating workloads and reviewing quality outputs• Supporting and mentoring junior designers• Acting as the go-to person for all things design We're looking for someone who's: • Creative, curious, and eager to learn• Confident using Webflow (or keen to master it quickly)• Familiar with Adobe Creative Suite, Figma, Sketch, or similar tools• Interested in building both beautiful and functional websites• A great communicator who thrives in a collaborative team• Motivated by feedback, progression, and the chance to make an impact• Leadership experience isn't required - just the ambition to grow into it. Ready to Launch Your Design Career? If you're ready to learn fast, work with real clients, and grow into a leadership role with full mentoring and support, we'd love to hear from you. Join us and start shaping your career - and the future of our design team - today. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
05/12/2025
Full time
Kickstart your design career and grow into leadership with hands-on mentoring and real client projects from day one. Are you a creative graduate or junior designer eager to learn fast, take ownership, and see your work make an impact? You'll join a passionate digital marketing team where your ideas are valued, your growth is prioritised, and your path to leadership is clearly mapped out. You'll begin by working directly on live client projects - designing, building, and delivering real websites that help businesses grow. Alongside this, you'll receive personal mentoring, structured training, and support from experienced design leaders. Within months, you'll have the opportunity to step up into a Design Manager role, leading and inspiring others as you progress. This is more than just a job - it's a career launchpad for ambitious designers ready to learn, lead, and make a difference. The Role at a Glance: Junior / Mid Web Designer - Design Manager in TrainingBased in our Dorking HQStarting £28,000 rising upon promotion to Team ManagerPlus Benefits (Company trips, professional development days, structured mentoring)Full Time - PermanentHours: 8.45am - 5pm20 days annual leave plus bank holidays Culture: Work Hard, Be RewardedCompany: National SEO Marketing Agency that guarantees page 1 listings (industry leading guarantee) Why This Role is Perfect for You: This role combines creative freedom with real responsibility. You won't be stuck shadowing from the sidelines - you'll be building client websites, learning best practices from senior designers, and developing leadership skills that set you apart. You'll get: • Mentorship and 1:1 training from experienced Design Managers• Client exposure from day one - see your work go live and make an impact• A clear, structured progression plan from Junior Designer to Design Manager• Ongoing personal and professional development, including leadership training• An agency culture that celebrates creativity, growth and success Your Training & Progression Pathway: Months 1-3:Receive full, hands-on training in Webflow, client site updates, and in-house design systems. Gain confidence working directly with live projects, supported every step of the way. Months 3-6:Start shadowing management responsibilities - helping allocate design tasks, track performance, and support your teammates. Month 6 onwards:Step into the Design Manager role, leading the team day-to-day, overseeing creative output, and helping shape the future of the design department. Your progress is mapped, measurable, and fully supported - so you'll always know what's next. A Typical Day Might Include: During Training: • Building and updating live client websites using Webflow• Collaborating with developers and SEO specialists• Learning best practices in UX, layout, and conversion-led design• Receiving feedback and mentoring from senior designers As You Progress: • Managing daily design operations and team KPIs• Allocating workloads and reviewing quality outputs• Supporting and mentoring junior designers• Acting as the go-to person for all things design We're looking for someone who's: • Creative, curious, and eager to learn• Confident using Webflow (or keen to master it quickly)• Familiar with Adobe Creative Suite, Figma, Sketch, or similar tools• Interested in building both beautiful and functional websites• A great communicator who thrives in a collaborative team• Motivated by feedback, progression, and the chance to make an impact• Leadership experience isn't required - just the ambition to grow into it. Ready to Launch Your Design Career? If you're ready to learn fast, work with real clients, and grow into a leadership role with full mentoring and support, we'd love to hear from you. Join us and start shaping your career - and the future of our design team - today. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
About SPS: Special Projects and Services Limited (SPS) is a UK-based security and risk management company founded in 1991. Operating globally, SPS provides crisis response, risk assessment, medical operations support, and project management in high-risk or complex environments. Known for its expertise in global assistance and specialist security operations, SPS was acquired by Concentric in 2025, strengthening its position as a trusted provider of integrated risk and crisis management solutions. Overview: You will support the delivery of IT services across the UK business, assisting with technical support, device management, and ongoing tech ops projects. This role provides structured, hands-on training in IT systems administration, cyber security, and compliance, contributing to the smooth operation of business technology while developing core professional and technical skills. The apprentice will work closely with the Tech Ops Manager and the global Tech Ops team to provide effective first-line and second-line support, develop an understanding of company systems, and contribute to the continual improvement of IT services. Responsibilities: Provide Tier 1 and supervised Tier 2 IT systems support for the company's users, devices, and internal network services, escalating complex issues as required. Assist with employee onboarding and offboarding, including provisioning equipment, configuring access permissions, and documenting asset inventory. Support the purchase, setup, and installation of IT equipment as required. Maintain an accurate inventory of all technology assets, ensuring updates to asset management systems. Assist in developing, documenting, and managing processes for supporting the IT environment holistically, including but not limited to: workstation deployment, system access management, software patching/upgrades, and management of cloud services. Help manage service accounts and vendor contracts (e.g. internet, phone, printer). Contribute to maintaining documentation of the company's technology architecture. Research and suggest service enhancements to improve efficiency and user experience. Support the implementation and maintenance of the company's ISO 27001 Information Security Management System and ISO 27701 Privacy Information Management System. Assist with cyber security initiatives such as endpoint management, access control, and awareness activities. Assist with privacy and cyber client engagements as required. Ensure compliance with GDPR and UK data protection regulations in all IT operations. Collaborate closely with the Tech Ops Manager and US Tech Ops team to maintain global standards and support cross-region initiatives. Required skills: Interest in developing a career in IT operations or systems support. Basic understanding of computer systems, networks, and data protection. Enthusiasm for technology, problem-solving, and continuous learning. Strong attention to detail and willingness to follow documented procedures. Must be eligible to work in the United Kingdom. Must complete a background investigation Additionally, the following experience would be beneficial: Some prior exposure to IT systems through study, personal projects, or work experience. Awareness of macOS, Windows, or Google Workspace environments. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working week: This role is a hybrid working remotely from a home office and the SPS Hereford corporate office. This is a full-time position. Days and hours of work are Monday through Friday, hours based upon position needs. Evening and weekend work may be required as job duties demand. This position requires up to 10% travel. Benefits: 20 vacation days plus bank holidays (8). Personal accident insurance. Employee Assistance Program for personal needs. Enrolment into the pension scheme to which SPS contributes 3% of your salary. Credentity protection - Eclipse Digital Protection by Concentric. Free access to our Risk Intelligence Dashboard and GEAR App. Providing 24/7 access to trusted risk intelligence and remote support, helping you stay informed, prepared, and protected wherever you operate. Dedicated security and intelligence training programs for professional development. Coaching and mentoring opportunities. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
05/12/2025
Full time
About SPS: Special Projects and Services Limited (SPS) is a UK-based security and risk management company founded in 1991. Operating globally, SPS provides crisis response, risk assessment, medical operations support, and project management in high-risk or complex environments. Known for its expertise in global assistance and specialist security operations, SPS was acquired by Concentric in 2025, strengthening its position as a trusted provider of integrated risk and crisis management solutions. Overview: You will support the delivery of IT services across the UK business, assisting with technical support, device management, and ongoing tech ops projects. This role provides structured, hands-on training in IT systems administration, cyber security, and compliance, contributing to the smooth operation of business technology while developing core professional and technical skills. The apprentice will work closely with the Tech Ops Manager and the global Tech Ops team to provide effective first-line and second-line support, develop an understanding of company systems, and contribute to the continual improvement of IT services. Responsibilities: Provide Tier 1 and supervised Tier 2 IT systems support for the company's users, devices, and internal network services, escalating complex issues as required. Assist with employee onboarding and offboarding, including provisioning equipment, configuring access permissions, and documenting asset inventory. Support the purchase, setup, and installation of IT equipment as required. Maintain an accurate inventory of all technology assets, ensuring updates to asset management systems. Assist in developing, documenting, and managing processes for supporting the IT environment holistically, including but not limited to: workstation deployment, system access management, software patching/upgrades, and management of cloud services. Help manage service accounts and vendor contracts (e.g. internet, phone, printer). Contribute to maintaining documentation of the company's technology architecture. Research and suggest service enhancements to improve efficiency and user experience. Support the implementation and maintenance of the company's ISO 27001 Information Security Management System and ISO 27701 Privacy Information Management System. Assist with cyber security initiatives such as endpoint management, access control, and awareness activities. Assist with privacy and cyber client engagements as required. Ensure compliance with GDPR and UK data protection regulations in all IT operations. Collaborate closely with the Tech Ops Manager and US Tech Ops team to maintain global standards and support cross-region initiatives. Required skills: Interest in developing a career in IT operations or systems support. Basic understanding of computer systems, networks, and data protection. Enthusiasm for technology, problem-solving, and continuous learning. Strong attention to detail and willingness to follow documented procedures. Must be eligible to work in the United Kingdom. Must complete a background investigation Additionally, the following experience would be beneficial: Some prior exposure to IT systems through study, personal projects, or work experience. Awareness of macOS, Windows, or Google Workspace environments. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working week: This role is a hybrid working remotely from a home office and the SPS Hereford corporate office. This is a full-time position. Days and hours of work are Monday through Friday, hours based upon position needs. Evening and weekend work may be required as job duties demand. This position requires up to 10% travel. Benefits: 20 vacation days plus bank holidays (8). Personal accident insurance. Employee Assistance Program for personal needs. Enrolment into the pension scheme to which SPS contributes 3% of your salary. Credentity protection - Eclipse Digital Protection by Concentric. Free access to our Risk Intelligence Dashboard and GEAR App. Providing 24/7 access to trusted risk intelligence and remote support, helping you stay informed, prepared, and protected wherever you operate. Dedicated security and intelligence training programs for professional development. Coaching and mentoring opportunities. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
