The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Select how often (in days) to receive an alert: Date: Mar 13, 2026 About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together. Cluster Manager Chichester & Bognor Regis Competitive Salary + market leading benefits package We encourage you to apply if you have relevant experience and expertise for this role, even if you don't meet all the criteria listed in the job description. We've been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there's a good chance you're only ever a few meters away from one of our products. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and have set our sights on becoming the global industry leader. It's what you'd expect from the most sustainable paints company, which has been inventing the future for more than two centuries. Job Purpose Join us and you will focus on developing business for a network of Dulux Decorator Centre (DDC) within your region of responsibility. This will involve delivering commercial and financial plans to support regional priorities as well as collaborating with colleagues to ensure excellent retail and operational standards instore. You will also help develop the retail and commercial skills of store colleagues. Job Responsibilities Assist DDC stores by driving sales, while optimising margin, cost efficiency and protecting against stock/cash losses. Collaborate with the stores to ensure the right customer contact plans are being implemented to support the delivery of GIV, Volume & Margin targets. Liaise with local sales/specification teams to grow the business & our 'share of wallet' across stores in your region. Support stores to achieve market leading business performance. Review performance against financial & non-financial targets & develop initiatives to improve performance as needed. Collaborate with your Regional Operations Manager to develop talent. What to Expect As a multisite cluster manager no one day will be the same. You will be driving the financial performance across both stores, ensuring the colleagues are engaged and nurturing a "one team" mentality across your branches. You will guide your teams to deliver market leading levels of customer service, maintaining high levels of store standards all under pined by living and breathing our health and safety principles. You will help your team deliver excellent customer journey experience, this may be via customers who come into store, but also through proactive management of your stores customer ledgers. You will have a comprehensive suite of reporting available to you which will allow you to be strategic in your business planning ensuring costs are controlled and profitability is maximized. You will be trained to understand all our products and services, offering and advice and solutions to your customers in store and over the phone. Job Requirements • Sales / Account Management experience. • Experience of managing multiple stores / teams of people• Clean driving licence. • Effective at inspiring & managing teams, setting goals & improving performance. • Excellent communication, problem solving & interpersonal skills. What Makes You Stand Out Committed to a collaborative working environment where supporting colleagues is key. PC literate. A strong background in delivering exceptional customer service. Effective at nurturing & coaching retail/customer service teams. What do we Offer at AkzoNobel We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including: Competitive Salary (depending on experience) 25 days holiday excluding bank holidays. Income protection. Employee Assistance Programme. Employee Life Assurance. Company pension. Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more! We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you. We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles. At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
12/05/2026
Full time
Select how often (in days) to receive an alert: Date: Mar 13, 2026 About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together. Cluster Manager Chichester & Bognor Regis Competitive Salary + market leading benefits package We encourage you to apply if you have relevant experience and expertise for this role, even if you don't meet all the criteria listed in the job description. We've been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there's a good chance you're only ever a few meters away from one of our products. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and have set our sights on becoming the global industry leader. It's what you'd expect from the most sustainable paints company, which has been inventing the future for more than two centuries. Job Purpose Join us and you will focus on developing business for a network of Dulux Decorator Centre (DDC) within your region of responsibility. This will involve delivering commercial and financial plans to support regional priorities as well as collaborating with colleagues to ensure excellent retail and operational standards instore. You will also help develop the retail and commercial skills of store colleagues. Job Responsibilities Assist DDC stores by driving sales, while optimising margin, cost efficiency and protecting against stock/cash losses. Collaborate with the stores to ensure the right customer contact plans are being implemented to support the delivery of GIV, Volume & Margin targets. Liaise with local sales/specification teams to grow the business & our 'share of wallet' across stores in your region. Support stores to achieve market leading business performance. Review performance against financial & non-financial targets & develop initiatives to improve performance as needed. Collaborate with your Regional Operations Manager to develop talent. What to Expect As a multisite cluster manager no one day will be the same. You will be driving the financial performance across both stores, ensuring the colleagues are engaged and nurturing a "one team" mentality across your branches. You will guide your teams to deliver market leading levels of customer service, maintaining high levels of store standards all under pined by living and breathing our health and safety principles. You will help your team deliver excellent customer journey experience, this may be via customers who come into store, but also through proactive management of your stores customer ledgers. You will have a comprehensive suite of reporting available to you which will allow you to be strategic in your business planning ensuring costs are controlled and profitability is maximized. You will be trained to understand all our products and services, offering and advice and solutions to your customers in store and over the phone. Job Requirements • Sales / Account Management experience. • Experience of managing multiple stores / teams of people• Clean driving licence. • Effective at inspiring & managing teams, setting goals & improving performance. • Excellent communication, problem solving & interpersonal skills. What Makes You Stand Out Committed to a collaborative working environment where supporting colleagues is key. PC literate. A strong background in delivering exceptional customer service. Effective at nurturing & coaching retail/customer service teams. What do we Offer at AkzoNobel We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including: Competitive Salary (depending on experience) 25 days holiday excluding bank holidays. Income protection. Employee Assistance Programme. Employee Life Assurance. Company pension. Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more! We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you. We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles. At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Department: Neighbourhood Services Section: Factoring Services Salary: Grade 8, £51,075 - £55,294 (from April 2026) Contract: Full-time, Permanent Hours: Monday - Friday, 35 hours per week Job Type: Full Time Queens Cross Housing Association is an award-winning social landlord based in the northwest of Glasgow. With 4,355 properties adjacent to the city centre and West End and the Forth and Clyde canal running through, it is a place where people are proud to live and to work. Queens Cross Group includes a Registered Social Landlord, a property management subsidiary (Queens Cross Factoring) and a social enterprise which lets commercial property (Queens Cross Workspace). Recognised for its innovation, quality services and high performance, Queens Cross Housing Association is looking to appoint a skilled Factoring Manager. We are looking to appoint a skilled Factoring Manager with property factoring experience, who can lead and develop our services to our factored owners and mid-market rent customers. We are looking for a Factoring professional to develop the business, improve the existing arrangements and ensure continuous business improvement. You will have strong leadership experience to lead and support staff teams in the delivery of the factoring service. You will have strong project management skills and a knowledge and understanding of the Property Factors Code of Conduct. As a member of the Association's Leadership Team, you will play a full role in the implementation and achievement of Queens Cross's strategic objectives and vision of being a leader in providing excellent housing and community services and creating and sustaining vibrant communities. Key Responsibilities Lead and manage the delivery of a high-quality, customer-focused factoring service, ensuring performance, budgets and timescales are met. Manage and develop the Factoring team, providing strong leadership, performance management and staff development. Lead the procurement, contract management and project delivery of major repairs and maintenance works for factored properties. Drive continuous improvement and value for money across the factoring service, ensuring compliance with the Property Factors Code of Conduct. Oversee customer engagement, communication and complaint resolution, ensuring excellent service and learning from feedback. Contribute as a member of the Leadership Team to strategic planning, business development and achievement of organisational objectives. Essential Criteria Significant experience in property factoring and project management, including delivery of major repairs. Proven experience of successfully leading and managing a factoring or property services team. Strong knowledge and understanding of the Property Factors Code of Conduct and relevant legislation. Demonstrable experience of performance management, service improvement and delivering services within budget. Sound knowledge of building regulations, health and safety, and contractor management. Educated to degree level, or equivalent through substantial experience in a similar leadership role, with strong leadership capability and excellent communication and organisational skills. How to Apply Sign in to our QC Job Board and create an account. Click Apply and complete your online profile. Upload an up-to-date CV with any employment history gaps clearly explained. Include a short introductory statement outlining why you're applying and how you meet the essential criteria of the role. Add any relevant qualifications or training. This vacancy will close at 5:00pm, Monday 9th March. Interviews are expected to take place on Tuesday 17th March.
12/05/2026
Full time
Department: Neighbourhood Services Section: Factoring Services Salary: Grade 8, £51,075 - £55,294 (from April 2026) Contract: Full-time, Permanent Hours: Monday - Friday, 35 hours per week Job Type: Full Time Queens Cross Housing Association is an award-winning social landlord based in the northwest of Glasgow. With 4,355 properties adjacent to the city centre and West End and the Forth and Clyde canal running through, it is a place where people are proud to live and to work. Queens Cross Group includes a Registered Social Landlord, a property management subsidiary (Queens Cross Factoring) and a social enterprise which lets commercial property (Queens Cross Workspace). Recognised for its innovation, quality services and high performance, Queens Cross Housing Association is looking to appoint a skilled Factoring Manager. We are looking to appoint a skilled Factoring Manager with property factoring experience, who can lead and develop our services to our factored owners and mid-market rent customers. We are looking for a Factoring professional to develop the business, improve the existing arrangements and ensure continuous business improvement. You will have strong leadership experience to lead and support staff teams in the delivery of the factoring service. You will have strong project management skills and a knowledge and understanding of the Property Factors Code of Conduct. As a member of the Association's Leadership Team, you will play a full role in the implementation and achievement of Queens Cross's strategic objectives and vision of being a leader in providing excellent housing and community services and creating and sustaining vibrant communities. Key Responsibilities Lead and manage the delivery of a high-quality, customer-focused factoring service, ensuring performance, budgets and timescales are met. Manage and develop the Factoring team, providing strong leadership, performance management and staff development. Lead the procurement, contract management and project delivery of major repairs and maintenance works for factored properties. Drive continuous improvement and value for money across the factoring service, ensuring compliance with the Property Factors Code of Conduct. Oversee customer engagement, communication and complaint resolution, ensuring excellent service and learning from feedback. Contribute as a member of the Leadership Team to strategic planning, business development and achievement of organisational objectives. Essential Criteria Significant experience in property factoring and project management, including delivery of major repairs. Proven experience of successfully leading and managing a factoring or property services team. Strong knowledge and understanding of the Property Factors Code of Conduct and relevant legislation. Demonstrable experience of performance management, service improvement and delivering services within budget. Sound knowledge of building regulations, health and safety, and contractor management. Educated to degree level, or equivalent through substantial experience in a similar leadership role, with strong leadership capability and excellent communication and organisational skills. How to Apply Sign in to our QC Job Board and create an account. Click Apply and complete your online profile. Upload an up-to-date CV with any employment history gaps clearly explained. Include a short introductory statement outlining why you're applying and how you meet the essential criteria of the role. Add any relevant qualifications or training. This vacancy will close at 5:00pm, Monday 9th March. Interviews are expected to take place on Tuesday 17th March.
We are only accepting applications through verified recruitment websites listing our job postings (i.e. LinkedIn, Workable, Indeed, etc). Dymax will only contact potential candidates from email addresses About Us Dymax, part of the Bachmann Chemical & Engineering family of brands is based out of Torrington, Connecticut. Dymax is globally recognized as a pioneer in the development of light-curable adhesives and curing equipment. Today, our expansive portfolio of innovative adhesives, coatings, and maskants are supported by dispense solutions and cutting-edge UV and LED light-curing equipment. Unlike our competitors who supplying standard products, Dymax focuses on the customer experience by tailoring solutions that help customers lower costs, reduce their carbon footprint, improve efficiency, and drive profitability. Our focus on being a customer intimate organization has led us to where we are today: a rapidly expanding force within our industry, an innovative product portfolio, extraordinary employees, and a bright future based on creating quality offerings with a dedication to business growth. About You We're seeking a results-focused, innovative, self-driven, and well-qualified individual to join our talented team as our Application Engineering Manager. In this role, you will lead Application Engineering performance and disciplined customer solution delivery by directing laboratory and technical service engineering teams to conduct rigorous root-cause investigations, deliver defensible application recommendations, strengthen regional laboratory practices, and develop repeatable customer solution methodologies that support commercial success and are adoptable across global technical teams Key Responsibilities: Lead the coordination and integration of Application Engineering and Technical Service resources by engaging Dymax technical expertise, leveraging cross-entity core competencies, and establishing structured, repeatable investigation and solution processes that deliver consistent customer outcomes Optimize team application recommendations and root cause conclusions by applying subject-matter expertise, disciplined technical judgment, and customer-focused evaluation to guide engineers in developing consistent, defensible solutions for stakeholders Develop vibrant, responsive, and high-performing laboratory and application engineering teams by recruiting, coaching, and performance managing engineers while assigning work, setting clear expectations, and reinforcing disciplined scientific methods, experimentation practices, and rigorous laboratory analysis Efficiently disseminate product information, resolutions, and technical recommendations by directing coordinated cross-functional communication of investigation findings and solution alternatives with Customer Service, Sales, Production, R&D, Product Management, and Quality Create product marketing and sales opportunities through technical engagement by partnering with customers, Territory Sales Managers, and channel partners in application design, product evaluation, and validation testing for new or revised offerings Build product awareness and Dymax application capabilities across stakeholders by delivering structured technical training programs for internal teams, Sales Managers, channel partners, customers, and other stakeholders to expand application knowledge and product utilization Strengthen departmental expertise and technical solution strategies by monitoring industry drivers, evaluating competitor technologies, analyzing market trends, and identifying shifts in customer applications that inform technical guidance and solution development Deliver consistent, dependable quality assurance to customers by ensuring lab and application engineering teams follow disciplined scientific, environmental, legal, safety, and compliance practices while reinforcing a culture of technical rigor and customer focus You should have: 5+ years leading technical teams within laboratory or application engineering environments 5+ years of experience with adhesives and coatings preferred BA/BS in Chemistry, Engineering, Materials Science, or equivalency Proficiency and confidence using and training in laboratory best practices, dispensing and curing equipment Microsoft Office and laboratory-related systems; ERP user familiarity - JD-E1 especially helpful Precise, detail-oriented, but with a thirst for knowledge, and an ability to lead and motivate others Salary: $106,000-$153,000 Dymax offers its employees: Attractive salaries Personal growth opportunities Excellent benefits packages that include: Health Care Plan (Medical, Dental & Vision) - effective date of hire Retirement Plan (401K) Life Insurance (Basic, Voluntary & AD&D) Generous Paid Time Off and Public Holidays Short-Term and Long-Term Disability Free uniforms and footwear Training & Development Tuition Reimbursement Wellness Resources Dymax takes the compensation of its employees very seriously and considers several factors when determining the total compensation package including but not limited to location, market range, skills, knowledge, experience, and abilities. The base salary range represents the low and high end of the Dymax salary range for this position. Actual salaries will vary and may be above or below the range. The range listed is just one component of Dymax's total compensation packages for employees. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Dymax provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, domestic violence status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
12/05/2026
Full time
We are only accepting applications through verified recruitment websites listing our job postings (i.e. LinkedIn, Workable, Indeed, etc). Dymax will only contact potential candidates from email addresses About Us Dymax, part of the Bachmann Chemical & Engineering family of brands is based out of Torrington, Connecticut. Dymax is globally recognized as a pioneer in the development of light-curable adhesives and curing equipment. Today, our expansive portfolio of innovative adhesives, coatings, and maskants are supported by dispense solutions and cutting-edge UV and LED light-curing equipment. Unlike our competitors who supplying standard products, Dymax focuses on the customer experience by tailoring solutions that help customers lower costs, reduce their carbon footprint, improve efficiency, and drive profitability. Our focus on being a customer intimate organization has led us to where we are today: a rapidly expanding force within our industry, an innovative product portfolio, extraordinary employees, and a bright future based on creating quality offerings with a dedication to business growth. About You We're seeking a results-focused, innovative, self-driven, and well-qualified individual to join our talented team as our Application Engineering Manager. In this role, you will lead Application Engineering performance and disciplined customer solution delivery by directing laboratory and technical service engineering teams to conduct rigorous root-cause investigations, deliver defensible application recommendations, strengthen regional laboratory practices, and develop repeatable customer solution methodologies that support commercial success and are adoptable across global technical teams Key Responsibilities: Lead the coordination and integration of Application Engineering and Technical Service resources by engaging Dymax technical expertise, leveraging cross-entity core competencies, and establishing structured, repeatable investigation and solution processes that deliver consistent customer outcomes Optimize team application recommendations and root cause conclusions by applying subject-matter expertise, disciplined technical judgment, and customer-focused evaluation to guide engineers in developing consistent, defensible solutions for stakeholders Develop vibrant, responsive, and high-performing laboratory and application engineering teams by recruiting, coaching, and performance managing engineers while assigning work, setting clear expectations, and reinforcing disciplined scientific methods, experimentation practices, and rigorous laboratory analysis Efficiently disseminate product information, resolutions, and technical recommendations by directing coordinated cross-functional communication of investigation findings and solution alternatives with Customer Service, Sales, Production, R&D, Product Management, and Quality Create product marketing and sales opportunities through technical engagement by partnering with customers, Territory Sales Managers, and channel partners in application design, product evaluation, and validation testing for new or revised offerings Build product awareness and Dymax application capabilities across stakeholders by delivering structured technical training programs for internal teams, Sales Managers, channel partners, customers, and other stakeholders to expand application knowledge and product utilization Strengthen departmental expertise and technical solution strategies by monitoring industry drivers, evaluating competitor technologies, analyzing market trends, and identifying shifts in customer applications that inform technical guidance and solution development Deliver consistent, dependable quality assurance to customers by ensuring lab and application engineering teams follow disciplined scientific, environmental, legal, safety, and compliance practices while reinforcing a culture of technical rigor and customer focus You should have: 5+ years leading technical teams within laboratory or application engineering environments 5+ years of experience with adhesives and coatings preferred BA/BS in Chemistry, Engineering, Materials Science, or equivalency Proficiency and confidence using and training in laboratory best practices, dispensing and curing equipment Microsoft Office and laboratory-related systems; ERP user familiarity - JD-E1 especially helpful Precise, detail-oriented, but with a thirst for knowledge, and an ability to lead and motivate others Salary: $106,000-$153,000 Dymax offers its employees: Attractive salaries Personal growth opportunities Excellent benefits packages that include: Health Care Plan (Medical, Dental & Vision) - effective date of hire Retirement Plan (401K) Life Insurance (Basic, Voluntary & AD&D) Generous Paid Time Off and Public Holidays Short-Term and Long-Term Disability Free uniforms and footwear Training & Development Tuition Reimbursement Wellness Resources Dymax takes the compensation of its employees very seriously and considers several factors when determining the total compensation package including but not limited to location, market range, skills, knowledge, experience, and abilities. The base salary range represents the low and high end of the Dymax salary range for this position. Actual salaries will vary and may be above or below the range. The range listed is just one component of Dymax's total compensation packages for employees. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Dymax provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, domestic violence status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
SC Cleared Service Designer - Contract Rate: Up to £500 per day (Inside IR35) Location: London (3 days per week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced SC-cleared Service Designer to support the delivery of user-centred, GDS-compliant digital services within a central government environment. This is a high-impact role on a policy-backed programme where service design plays a critical role in shaping end-to-end user journeys, operating models and service outcomes. Key Requirements Active Security Clearance (SC) - must be current and transferable Strong experience working to GDS standards and the Government Service Standard Demonstrable service design delivery across Discovery, Alpha and Beta phases Proven ability to design end-to-end services , including journeys and service blueprints Confident engaging with senior stakeholders , service owners and multidisciplinary teams Able to balance user needs, policy intent and operational constraints Responsibilities Lead and deliver service design activities across complex digital programmes Map as-is and to-be journeys , identifying risks, dependencies and opportunities Collaborate closely with user researchers, interaction designers, content designers, product managers and engineers Facilitate workshops, co-design sessions and stakeholder alignment activities Ensure service design outputs support GDS service assessments Champion user-centred, evidence-led decision making across the programme Working Pattern 3 days per week on-site in London Remaining days remote, offering a balanced and flexible working model If you're an SC-cleared Service Designer with strong GDS and central government experience and are looking for a London-based contract with real service impact, we'd like to hear from you. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
12/05/2026
Contractor
SC Cleared Service Designer - Contract Rate: Up to £500 per day (Inside IR35) Location: London (3 days per week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced SC-cleared Service Designer to support the delivery of user-centred, GDS-compliant digital services within a central government environment. This is a high-impact role on a policy-backed programme where service design plays a critical role in shaping end-to-end user journeys, operating models and service outcomes. Key Requirements Active Security Clearance (SC) - must be current and transferable Strong experience working to GDS standards and the Government Service Standard Demonstrable service design delivery across Discovery, Alpha and Beta phases Proven ability to design end-to-end services , including journeys and service blueprints Confident engaging with senior stakeholders , service owners and multidisciplinary teams Able to balance user needs, policy intent and operational constraints Responsibilities Lead and deliver service design activities across complex digital programmes Map as-is and to-be journeys , identifying risks, dependencies and opportunities Collaborate closely with user researchers, interaction designers, content designers, product managers and engineers Facilitate workshops, co-design sessions and stakeholder alignment activities Ensure service design outputs support GDS service assessments Champion user-centred, evidence-led decision making across the programme Working Pattern 3 days per week on-site in London Remaining days remote, offering a balanced and flexible working model If you're an SC-cleared Service Designer with strong GDS and central government experience and are looking for a London-based contract with real service impact, we'd like to hear from you. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
As part of this evolution BCHG is seeking to appoint a Head of IT & Digital to provide strategic leadership for technology, digital transformation, cyber resilience, IT operations, and organisational digital capability. Client Details Purpose of the role Michael Page are proud to partnering with the Black Country Housing group to support in the next phase of enhancing IT, Digital and Data Analytic capabilities. As part of this evolution BCHG is seeking to appoint a Head of IT & Digital to provide strategic leadership for technology, digital transformation, cyber resilience, IT operations, and organisational digital capability. You will be pivotal in ensuring BCHG's technology direction, digital roadmap, cyber maturity and major systems align with organisational priorities. You will act as the senior authority for technology strategy, risk ownership and supplier governance. About Black Country Housing Group BCHG are a social business delivering quality homes and care. For the Black Country, by the Black Country. They have over 2,200 homes across the Black Country and Birmingham and one purpose built Residential Care Home. More than a registered provider of social housing, they support local communities by offering free services that help individuals with self-achievement and aspiration through their career development, training and employment services. Their Vision is to be the leading provider of affordable, high-quality homes and outstanding care across the Black Country. Founded in 1974, they have grown significantly both in terms of the number of homes rented and the breadth of other housing related services now offered. They help thousands of customers every year making a real difference to their lives. At Black Country Housing Group, their values are not just a set of words, but are at the heart of the way their organisation works and how employees interact in their day-to-day activities. Please contact Michael Page for the detailed recruitment pack. Description Strategic Technology & Digital Leadership Lead the development and delivery of BCHG's AI & Digital Strategy and multi-year transformation roadmap. Drive digital innovation, automation, AI opportunities and service modernisation across all areas of the business. Shape and govern technology architecture, ensuring solutions are scalable, secure and aligned to business needs. Sponsor major programmes and cross-organisation digital change initiatives, ensuring benefits are delivered. Champion digital adoption, digital confidence and inclusive digital services. Lead responsible AI adoption, ensuring alignment with ethical, legal and regulatory expectations. Cyber Security Leadership (Strategic) Own BCHG's cyber security strategy, risk register and cyber governance frameworks. Provide senior leadership on cyber resilience, policy, compliance and regulatory alignment. Oversee the SOC (Security Operations Centre) partnership, ensuring contractual performance and alignment with risk posture. Lead organisational incident response planning, acting as the senior escalation decision-maker. Own disaster recovery and business continuity strategy for technology (technical execution sits with IT Operations Manager). IT Service Assurance & Supplier Governance Provide assurance on IT service performance, availability and compliance. Set expectations, standards and policies for IT operations, ensuring ITIL-aligned service management. Lead supplier governance, ensuring value for money and robust performance. Oversee investment planning, technology budgeting and procurement governance. Provide strategic oversight and final approval of technology procurement, ensuring alignment with architecture standards, cyber requirements and organisational priorities. Digital Systems & Business Partnering Leadership Lead Digital Business Partnering for all service areas, ensuring technology supports service improvement. Oversee system roadmaps, configuration standards and long-term sustainability of core systems. Leadership & Culture Lead and develop a multidisciplinary team across IT operations and digital change. Build a culture of innovation, continuous improvement and strong customer focus. Provide visible leadership, engaging with Directors, partners and auditors. Profile Essential Senior leadership experience in technology, digital transformation or IT strategy. Strong understanding of cyber governance, resilience and technology risk. Experience leading multi-disciplinary digital/IT teams. Expertise in supplier governance and technology procurement. Excellent communication and influencing skills at executive level. Experience overseeing responsible adoption of AI and automation technologies. Desirable Experience in housing/care/regulatory sectors. Experience with AI, automation or enterprise digital change. Strategic technology leadership experience. Strong background in digital transformation and system optimisation. Experience in cyber security, risk and governance. Excellent communication and influencing skills. Job Offer Flexible pension scheme with up to 7% employers' contribution £70 - £75K base salary Enhanced sick, maternity and paternity pay Subsidised wellbeing events 28 days A/L + 1 extra day at Christmas Purchase or sell up to one weeks leave per year Extra day (in year) given for 100% attendance Free Parking
12/05/2026
Full time
As part of this evolution BCHG is seeking to appoint a Head of IT & Digital to provide strategic leadership for technology, digital transformation, cyber resilience, IT operations, and organisational digital capability. Client Details Purpose of the role Michael Page are proud to partnering with the Black Country Housing group to support in the next phase of enhancing IT, Digital and Data Analytic capabilities. As part of this evolution BCHG is seeking to appoint a Head of IT & Digital to provide strategic leadership for technology, digital transformation, cyber resilience, IT operations, and organisational digital capability. You will be pivotal in ensuring BCHG's technology direction, digital roadmap, cyber maturity and major systems align with organisational priorities. You will act as the senior authority for technology strategy, risk ownership and supplier governance. About Black Country Housing Group BCHG are a social business delivering quality homes and care. For the Black Country, by the Black Country. They have over 2,200 homes across the Black Country and Birmingham and one purpose built Residential Care Home. More than a registered provider of social housing, they support local communities by offering free services that help individuals with self-achievement and aspiration through their career development, training and employment services. Their Vision is to be the leading provider of affordable, high-quality homes and outstanding care across the Black Country. Founded in 1974, they have grown significantly both in terms of the number of homes rented and the breadth of other housing related services now offered. They help thousands of customers every year making a real difference to their lives. At Black Country Housing Group, their values are not just a set of words, but are at the heart of the way their organisation works and how employees interact in their day-to-day activities. Please contact Michael Page for the detailed recruitment pack. Description Strategic Technology & Digital Leadership Lead the development and delivery of BCHG's AI & Digital Strategy and multi-year transformation roadmap. Drive digital innovation, automation, AI opportunities and service modernisation across all areas of the business. Shape and govern technology architecture, ensuring solutions are scalable, secure and aligned to business needs. Sponsor major programmes and cross-organisation digital change initiatives, ensuring benefits are delivered. Champion digital adoption, digital confidence and inclusive digital services. Lead responsible AI adoption, ensuring alignment with ethical, legal and regulatory expectations. Cyber Security Leadership (Strategic) Own BCHG's cyber security strategy, risk register and cyber governance frameworks. Provide senior leadership on cyber resilience, policy, compliance and regulatory alignment. Oversee the SOC (Security Operations Centre) partnership, ensuring contractual performance and alignment with risk posture. Lead organisational incident response planning, acting as the senior escalation decision-maker. Own disaster recovery and business continuity strategy for technology (technical execution sits with IT Operations Manager). IT Service Assurance & Supplier Governance Provide assurance on IT service performance, availability and compliance. Set expectations, standards and policies for IT operations, ensuring ITIL-aligned service management. Lead supplier governance, ensuring value for money and robust performance. Oversee investment planning, technology budgeting and procurement governance. Provide strategic oversight and final approval of technology procurement, ensuring alignment with architecture standards, cyber requirements and organisational priorities. Digital Systems & Business Partnering Leadership Lead Digital Business Partnering for all service areas, ensuring technology supports service improvement. Oversee system roadmaps, configuration standards and long-term sustainability of core systems. Leadership & Culture Lead and develop a multidisciplinary team across IT operations and digital change. Build a culture of innovation, continuous improvement and strong customer focus. Provide visible leadership, engaging with Directors, partners and auditors. Profile Essential Senior leadership experience in technology, digital transformation or IT strategy. Strong understanding of cyber governance, resilience and technology risk. Experience leading multi-disciplinary digital/IT teams. Expertise in supplier governance and technology procurement. Excellent communication and influencing skills at executive level. Experience overseeing responsible adoption of AI and automation technologies. Desirable Experience in housing/care/regulatory sectors. Experience with AI, automation or enterprise digital change. Strategic technology leadership experience. Strong background in digital transformation and system optimisation. Experience in cyber security, risk and governance. Excellent communication and influencing skills. Job Offer Flexible pension scheme with up to 7% employers' contribution £70 - £75K base salary Enhanced sick, maternity and paternity pay Subsidised wellbeing events 28 days A/L + 1 extra day at Christmas Purchase or sell up to one weeks leave per year Extra day (in year) given for 100% attendance Free Parking
Job Description As a Systems Project Manager, you will become an integral part of a fast paced and collaborative IT team. The primary focus of the role is the delivery of MLL's CRM and ITSM platforms, including associated system migrations, while also overseeing a range of smaller internal initiatives. Responsibilities include managing project budgets and timelines, producing accurate project and operational reporting, and coordinating with external vendors and internal stakeholders. You will ensure a consistent, structured approach to project delivery by applying agreed standards and best practices, while acting as a key conduit for information flow between the IT function and other departments across the business. Job Requirements Skills and Competencies- Exceptional stakeholder management and influencing skills Excellent communication (written and verbal) skills and ability to present at both technical and executive level Ability to translate technical detail into business-friendly language MS Office skills, including MS Project, MS Visio and MS PowerPoint Solid understanding of software architectures, applications and data migration concepts Strong analytical approach to identifying issues and driving solutions Highly motivated and driven individual to deliver against Project strict deadlines Calm, organised and decisive under pressure Qualifications and Experience- Proven experience as a Project Manager delivering software or systems migrations PRINCE2, AgilePM or equivalent project management certifications (desirable) Experience working with third-party vendors and system integrators Understanding of ITIL V3/V4 and supporting qualification in support of process / system alignment Knowledge of telecoms sales, delivery and support to underpin project deliverables Job Responsibilities Deliver a migration from and to a new internal CRM/CMDB/ITSM platform Support cost saving initiative Projects (where required) Project management approach delivering Projects to time, cost, scope and quality through rigorous Project controls Strict change and exception management controls Working with vendors and the internal stakeholders to define scope, objectives, success criteria and deliverables Coordinate data migration, cleansing, system integration, testing and cutover activities Ensure a smooth transition to operational support teams including the coordination of training and regular business communication Deliver the project ensuring it is aligned with the MLL compliance requirements Job Benefits Pension Scheme Life Assurance Health & Dental Insurance Financial Wellbeing & Will Writing Wellbeing Support Programme (EAP) 25 Days Holiday & Holiday Buy Scheme Social Activities At MLL Telecom Ltd, we are proud to stand alongside the Armed Forces community. As a committed supporter of the Armed Forces Covenant and a holder of the Silver Award from the Employer Recognition Scheme, we actively foster a workplace culture that values the unique skills, dedication, and experience of Serving Personnel, Reservists, Veterans, and military families. MLL offers a flexible and supportive environment that honours their service, promotes inclusivity, and encourages career development within our organisation.
12/05/2026
Full time
Job Description As a Systems Project Manager, you will become an integral part of a fast paced and collaborative IT team. The primary focus of the role is the delivery of MLL's CRM and ITSM platforms, including associated system migrations, while also overseeing a range of smaller internal initiatives. Responsibilities include managing project budgets and timelines, producing accurate project and operational reporting, and coordinating with external vendors and internal stakeholders. You will ensure a consistent, structured approach to project delivery by applying agreed standards and best practices, while acting as a key conduit for information flow between the IT function and other departments across the business. Job Requirements Skills and Competencies- Exceptional stakeholder management and influencing skills Excellent communication (written and verbal) skills and ability to present at both technical and executive level Ability to translate technical detail into business-friendly language MS Office skills, including MS Project, MS Visio and MS PowerPoint Solid understanding of software architectures, applications and data migration concepts Strong analytical approach to identifying issues and driving solutions Highly motivated and driven individual to deliver against Project strict deadlines Calm, organised and decisive under pressure Qualifications and Experience- Proven experience as a Project Manager delivering software or systems migrations PRINCE2, AgilePM or equivalent project management certifications (desirable) Experience working with third-party vendors and system integrators Understanding of ITIL V3/V4 and supporting qualification in support of process / system alignment Knowledge of telecoms sales, delivery and support to underpin project deliverables Job Responsibilities Deliver a migration from and to a new internal CRM/CMDB/ITSM platform Support cost saving initiative Projects (where required) Project management approach delivering Projects to time, cost, scope and quality through rigorous Project controls Strict change and exception management controls Working with vendors and the internal stakeholders to define scope, objectives, success criteria and deliverables Coordinate data migration, cleansing, system integration, testing and cutover activities Ensure a smooth transition to operational support teams including the coordination of training and regular business communication Deliver the project ensuring it is aligned with the MLL compliance requirements Job Benefits Pension Scheme Life Assurance Health & Dental Insurance Financial Wellbeing & Will Writing Wellbeing Support Programme (EAP) 25 Days Holiday & Holiday Buy Scheme Social Activities At MLL Telecom Ltd, we are proud to stand alongside the Armed Forces community. As a committed supporter of the Armed Forces Covenant and a holder of the Silver Award from the Employer Recognition Scheme, we actively foster a workplace culture that values the unique skills, dedication, and experience of Serving Personnel, Reservists, Veterans, and military families. MLL offers a flexible and supportive environment that honours their service, promotes inclusivity, and encourages career development within our organisation.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do : Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption , supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Support our Workflow management vendor partnerships & ensure tooling remains best-in-class . Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirement s . Support MarTech leadership in implementing martech strategy and specific initiatives . What you'll bring : Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
12/05/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do : Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption , supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Support our Workflow management vendor partnerships & ensure tooling remains best-in-class . Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirement s . Support MarTech leadership in implementing martech strategy and specific initiatives . What you'll bring : Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
Technical Author - Technical Publications (Hydroelectric Power Generation) North Wales (Hybrid / Mostly Remote with occasional Site Visits) Salary: Up to £65,000 basic (DOE) 12-month contract (strong likelihood of extension to end of 2028) Outsource UK are recruiting for an experienced Technical Lead (Technical Publications) to join an exciting new technical documentation project supporting two recently refurbished hydroelectric power stations in North Wales. This is an excellent opportunity for an experienced technical publications professional with a strong engineering background to lead the creation and revision of Maintenance Instructions (MIs), ensuring all deliverables align with customer specifications, quality standards and project KPIs. The role will be mostly home-based, with regular visits to customer site in North Wales. You will work closely with the Project Manager, technical authoring and illustration teams, as well as the customer's engineering and project teams. Key Responsibilities Act as the operational and day-to-day technical expert and key point of contact for the project team Identify the need for new and revised Maintenance Instructions (MIs) Scope, define and structure tasks ready for production by technical authoring teams Author and review Maintenance Instructions in line with customer CMS requirements Support the Project Manager in managing a team of technical authors and illustrators Resolve technical queries and liaise with key customer stakeholders Monitor deliverables to ensure quality standards and KPIs are achieved Review project schedules and support delivery against key milestones Develop and implement improved processes, training and production methods Support development strategies to ensure continuity of capability across the project lifecycle Skills & Experience Required Essential: Proven experience creating and compiling Maintenance Instructions (MIs) in a related field (ideally power generation) Engineering background (academic and/or practical) Experience leading teams in a technical publications environment Strong experience working with structured data and Content Management Systems (CMS) Excellent written and verbal communication skills, with strong English language capability Strong stakeholder management and conflict resolution skills Proactive, adaptable and resourceful approach Apply Now If you're an experienced Technical Publications Lead with strong MI authoring expertise and are looking for a long-term opportunity in the power generation sector, apply today through Outsource UK. Inclusion Statement: Outsource UK is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. You'll receive fair consideration for your application regardless of your race, religion or belief, gender, gender identity or expression, sex, sexual orientation, disability, marriage and civil partnership, pregnancy and maternity, or age. We're proud Corporate Members of the Hidden Disabilities Sunflower. If you need any adjustments at any stage - from application to interview or in your new role - please let us know. We're here to support you every step of the way. We believe diversity of thought and background makes us stronger, and we welcome applications from people of all backgrounds and life experiences.
12/05/2026
Seasonal
Technical Author - Technical Publications (Hydroelectric Power Generation) North Wales (Hybrid / Mostly Remote with occasional Site Visits) Salary: Up to £65,000 basic (DOE) 12-month contract (strong likelihood of extension to end of 2028) Outsource UK are recruiting for an experienced Technical Lead (Technical Publications) to join an exciting new technical documentation project supporting two recently refurbished hydroelectric power stations in North Wales. This is an excellent opportunity for an experienced technical publications professional with a strong engineering background to lead the creation and revision of Maintenance Instructions (MIs), ensuring all deliverables align with customer specifications, quality standards and project KPIs. The role will be mostly home-based, with regular visits to customer site in North Wales. You will work closely with the Project Manager, technical authoring and illustration teams, as well as the customer's engineering and project teams. Key Responsibilities Act as the operational and day-to-day technical expert and key point of contact for the project team Identify the need for new and revised Maintenance Instructions (MIs) Scope, define and structure tasks ready for production by technical authoring teams Author and review Maintenance Instructions in line with customer CMS requirements Support the Project Manager in managing a team of technical authors and illustrators Resolve technical queries and liaise with key customer stakeholders Monitor deliverables to ensure quality standards and KPIs are achieved Review project schedules and support delivery against key milestones Develop and implement improved processes, training and production methods Support development strategies to ensure continuity of capability across the project lifecycle Skills & Experience Required Essential: Proven experience creating and compiling Maintenance Instructions (MIs) in a related field (ideally power generation) Engineering background (academic and/or practical) Experience leading teams in a technical publications environment Strong experience working with structured data and Content Management Systems (CMS) Excellent written and verbal communication skills, with strong English language capability Strong stakeholder management and conflict resolution skills Proactive, adaptable and resourceful approach Apply Now If you're an experienced Technical Publications Lead with strong MI authoring expertise and are looking for a long-term opportunity in the power generation sector, apply today through Outsource UK. Inclusion Statement: Outsource UK is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. You'll receive fair consideration for your application regardless of your race, religion or belief, gender, gender identity or expression, sex, sexual orientation, disability, marriage and civil partnership, pregnancy and maternity, or age. We're proud Corporate Members of the Hidden Disabilities Sunflower. If you need any adjustments at any stage - from application to interview or in your new role - please let us know. We're here to support you every step of the way. We believe diversity of thought and background makes us stronger, and we welcome applications from people of all backgrounds and life experiences.
Technical Project Manager - Lighting / Audio Salary: £50,000 - £60,000 + private healthcare, dental, pension, training & progression Location: Borehamwood (commutable from London, Hertfordshire, Essex) Are you a hands-on AV professional ready to take ownership of highly technical live event projects and develop your expertise? This is an opportunity to manage projects end-to-end, from concept through to delivery, overseeing budgets, logistics, and technical execution while continuing to build your skills through training and real-world experience. We are a fast-paced, creative company delivering high-quality live events for leading clients. We're looking for a Technical Project Manager who can take full ownership, lead teams, and ensure seamless project delivery. You'll play a key role in planning and delivering projects, producing quotes and technical documentation, liaising with clients, leading onsite delivery, and mentoring colleagues across disciplines. No two days are the same, offering plenty of variety and opportunity to make a real impact. The Role: Lead technical projects across lighting, audio, and video Manage delivery from initial planning through to onsite execution Produce quotes, technical documentation, and ensure high-quality outcomes The Candidate: Hands-on AV professional with strong technical expertise in lighting, audio, or video Proven experience leading projects and coordinating teams Ambitious, proactive, and keen to develop skills and progress Reference Number: BBBH272090 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sagar Sherchan at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
12/05/2026
Full time
Technical Project Manager - Lighting / Audio Salary: £50,000 - £60,000 + private healthcare, dental, pension, training & progression Location: Borehamwood (commutable from London, Hertfordshire, Essex) Are you a hands-on AV professional ready to take ownership of highly technical live event projects and develop your expertise? This is an opportunity to manage projects end-to-end, from concept through to delivery, overseeing budgets, logistics, and technical execution while continuing to build your skills through training and real-world experience. We are a fast-paced, creative company delivering high-quality live events for leading clients. We're looking for a Technical Project Manager who can take full ownership, lead teams, and ensure seamless project delivery. You'll play a key role in planning and delivering projects, producing quotes and technical documentation, liaising with clients, leading onsite delivery, and mentoring colleagues across disciplines. No two days are the same, offering plenty of variety and opportunity to make a real impact. The Role: Lead technical projects across lighting, audio, and video Manage delivery from initial planning through to onsite execution Produce quotes, technical documentation, and ensure high-quality outcomes The Candidate: Hands-on AV professional with strong technical expertise in lighting, audio, or video Proven experience leading projects and coordinating teams Ambitious, proactive, and keen to develop skills and progress Reference Number: BBBH272090 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sagar Sherchan at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Senior Administrator - Academic Services Greater Manchester, United Kingdom and 3 more Job Description Department: Registry Location: Leeds, London, Birmingham, Manchester (On Site) Type of Contract: Permanent / Full Time What We Do: Our Registry department supports every stage of the student journey but managing records, enrolment, assessments, and graduation to ensure a smooth, accurate and high quality experience of all our students. Our Vision: Changing Lives through Education The Role: As a Senior Academic Services Administrator, you will play a vital role in shaping the student experience by leading high quality academic administration, ensuring smooth academic operations and serving as a key link between faculty, students and institutional success. If you have outstanding organisational skills, a strong leadership skill and is passionate about improving higher education services, why don't you join us in creating a memorable academic journey for all our students! The Senior Academic Services Administrator will provide support to the Associate Registrar (Academic Services) and Academic Services Manager. You will supervise the Academic Services Administrators and to take responsibility for various areas of Academic Services. This role is not eligible for visa sponsorship! What the Role Involves: Responsibility for the supervision of Academic Services Administrators and training new members of staff Delegate workload to the Academic Services Administrator to support the overall delivery of Academic Services tasks Collation and distribution of information from partner agencies Collating and storing highly confidential documentation Co Ordinate and Support the preparation of Assessment Boards, Exams, Enrolment and other areas of Academic Services Ensure all information relating to the information stored onto the Student Management System is accurate Daily checking of Power BI reports to ensure the accuracy and quality of data stored within Thesis, highlighting any areas of concern to the Academic Services Leadership Team Responsibility for ensuring the accuracy of the curriculum information stored on Thesis and regularly checking the information stored on the student record To be involved with the organisation and operation of Awards Ceremonies To deal with queries by telephone, letter, e-mail and face to face from academic and professional services colleagues and students in relation to a number of Registry issues To undertake other appropriate duties as required by the Associate Registrar (Academic Services) or Academic Services Manager About You: Higher Education experience Experience of supervising or managing people
12/05/2026
Full time
Senior Administrator - Academic Services Greater Manchester, United Kingdom and 3 more Job Description Department: Registry Location: Leeds, London, Birmingham, Manchester (On Site) Type of Contract: Permanent / Full Time What We Do: Our Registry department supports every stage of the student journey but managing records, enrolment, assessments, and graduation to ensure a smooth, accurate and high quality experience of all our students. Our Vision: Changing Lives through Education The Role: As a Senior Academic Services Administrator, you will play a vital role in shaping the student experience by leading high quality academic administration, ensuring smooth academic operations and serving as a key link between faculty, students and institutional success. If you have outstanding organisational skills, a strong leadership skill and is passionate about improving higher education services, why don't you join us in creating a memorable academic journey for all our students! The Senior Academic Services Administrator will provide support to the Associate Registrar (Academic Services) and Academic Services Manager. You will supervise the Academic Services Administrators and to take responsibility for various areas of Academic Services. This role is not eligible for visa sponsorship! What the Role Involves: Responsibility for the supervision of Academic Services Administrators and training new members of staff Delegate workload to the Academic Services Administrator to support the overall delivery of Academic Services tasks Collation and distribution of information from partner agencies Collating and storing highly confidential documentation Co Ordinate and Support the preparation of Assessment Boards, Exams, Enrolment and other areas of Academic Services Ensure all information relating to the information stored onto the Student Management System is accurate Daily checking of Power BI reports to ensure the accuracy and quality of data stored within Thesis, highlighting any areas of concern to the Academic Services Leadership Team Responsibility for ensuring the accuracy of the curriculum information stored on Thesis and regularly checking the information stored on the student record To be involved with the organisation and operation of Awards Ceremonies To deal with queries by telephone, letter, e-mail and face to face from academic and professional services colleagues and students in relation to a number of Registry issues To undertake other appropriate duties as required by the Associate Registrar (Academic Services) or Academic Services Manager About You: Higher Education experience Experience of supervising or managing people
Role: Cluster Manager Salary: £35,000 + Bonus VPZ are the UKs number 1 vape retailer. We currently have over 190 stores across the UK with more store openings on the way. We are known for setting and driving the standards within the vape industry and providing excellent product and sales training. Reporting to the Regional Manager, you will oversee a group of stores within your region, working closely with Store Managers to drive performance, ensure consistent operational standards, and support the delivery of exceptional customer service. You will play a key role in coaching Store Managers, implementing sales and service training, and supporting teams to meet and exceed commercial targets , all while ensuring alignment with company strategy and brand values. Main Responsibilities Managing 15-20 employees across 5 stores in the cluster (Nottingham, Grantham, Corby, Kettering, Wellingborough, Derby) Maximising store potential and revenue Working alongside colleagues trading on the shop floor The ideal candidate will Have a proven track record as a Manager in a fast paced retail environment Multisite experience is beneficial Be customer service and sales focussed Drivers licence is required Benefits £35,000 per annum Quarterly Bonus potential Company pension scheme Up to 50% Staff discount Please ensure you apply with an up-to-date CV. Applicants must be 18 years old or above, any subsequent job offer is subject to pre employment screening checks.
12/05/2026
Full time
Role: Cluster Manager Salary: £35,000 + Bonus VPZ are the UKs number 1 vape retailer. We currently have over 190 stores across the UK with more store openings on the way. We are known for setting and driving the standards within the vape industry and providing excellent product and sales training. Reporting to the Regional Manager, you will oversee a group of stores within your region, working closely with Store Managers to drive performance, ensure consistent operational standards, and support the delivery of exceptional customer service. You will play a key role in coaching Store Managers, implementing sales and service training, and supporting teams to meet and exceed commercial targets , all while ensuring alignment with company strategy and brand values. Main Responsibilities Managing 15-20 employees across 5 stores in the cluster (Nottingham, Grantham, Corby, Kettering, Wellingborough, Derby) Maximising store potential and revenue Working alongside colleagues trading on the shop floor The ideal candidate will Have a proven track record as a Manager in a fast paced retail environment Multisite experience is beneficial Be customer service and sales focussed Drivers licence is required Benefits £35,000 per annum Quarterly Bonus potential Company pension scheme Up to 50% Staff discount Please ensure you apply with an up-to-date CV. Applicants must be 18 years old or above, any subsequent job offer is subject to pre employment screening checks.
Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. What will you be doing? We have been licensing Kraken for over 4 years now, transforming businesses by not only moving their customer base to our Kraken platform but also changing their operating model & ways of working. Throughout this time our team has been at the forefront of industry leading migrations whilst setting a new standard for what business transformation can look like. This role will lead the technical orchestration of a major client program, partnering with an international energy retailer in their operational transformation. You will oversee the migration's technical pillar and manager the ongoing technical relationship, supporting the client's adoption of our Kraken platform as part of their broader business transformation. We work incredibly dynamically, and this role is one that will take different shapes throughout the week. We are looking for well rounded individuals who are comfortable with ambiguity, are self-starters and willing to roll their sleeves up to get to the nitty gritty of a problem. You must be committed to the Kraken way of delivering tech based on simplicity, client benefit and efficiency while bringing senior stakeholders through a journey of change. You must be willing to challenge beliefs, have the ability to see through multiple viewpoints and, if needed, reach beyond your remit to support the client. We are building a Kraken for everyone, a universal platform where there is greater benefit in sharing development to enable the green energy transition. Pioneers in this space, we are excited about how Kraken can change the lives of our customers and convinced that Kraken is the best answer, not only for efficiency but as a tool to tackle the climate crisis. If you believe this too then Kraken Tech is the right place for you. Key responsibilities in this role will include: Building trusted relationships with client executives and technology stakeholders, including partnering with our product and engineering teams to align on priorities. Serving as the escalation point for client concerns and ensuring both technical challenges and product requirements are effectively managed Defining success criteria and governance for delivering the technical pillar of the program. Owning the Kraken platform localisation plan to meet client expectations while matching Kraken roadmap Summarising and articulating client needs, considerations, timelines, etc internally as structured input for the successful and timely execution of any required technology platform localisation and development. Directing internal Kraken software developers contributing to the client program, as well as potential external Partners, on tech platform deliverables to ensure an overall successful and timely technology migration. Supporting the client meets their business needs via the delivery of tech. Understanding the Kraken infrastructure, aligning client direction with the overall goal for the Kraken platform & business. Setting up training programs to upskill the technical arm of the client. Being an advocate for the Kraken way of delivering tech and supporting the client in shifting their mindset around tech delivery. Key skills that are needed: Communication: You need to be confident in calling out approaches that aren't best for the client and always striving for simplicity. You need to be able to communicate the context behind decisions relating to the platform & client priorities. You must be able to build strong relationships and credibility amongst senior stakeholders, balancing the needs of the client with Kraken's business needs and platform potential and constraints. Program management: Confident in managing a long term, fast paced program. Can be both high level and dive into detail when required. Ability to directly manage a team and manage processes that can drive the right outcomes for clients. Strong technical aptitude: We are looking for a logical thinker who has strong problem solving skills within an agile working framework. Must quickly be able to grasp the technical capabilities and constraints of the Kraken platform. Is an advocate for the continuous deployment approach we take at Kraken and champions building tech iteratively. Business acumen: Able to understand business goals of both client and Kraken, putting all technology decisions into context to ensure measurable success can be achieved and celebrated. Experience / Qualifications needed: Technical mindset, experience in engineering-led industries Sector-relevant experience in managing complex technology implementation or migration programs Proven experience in software adaptation, deployment and integration Exceptional interpersonal skills Why you'll love it here: Great medical, dental, and vision insurance options including FSAs. Paid time off - we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need. 401(k) plan with employer match. Parental leave. Biological, adoptive and foster parents are all eligible. Pre-tax commuter benefits. Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance. Equity Options: every Kraken employee owns part of the business. We're a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such. Modern office or co-working spaces depending on location. The salary range for this role ranges on average from $180,000-$220,000 depending on relevant experience, role alignment, and technical/client management expertise demonstrated throughout the interview process. While the broad salary range is listed, not all candidates will be placed at the top of the range-this will be determined by the overall fit for the position. If you have questions about this, just ask! Our recruiters are happy to provide more context. Kraken is a certified Great Place to Work in France, Germany, Spain, Japan, Australia, and USA. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5, and in Germany we rate 4.7 on Kununu as a Top Company. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here. Our Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, Website Privacy Notice and Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you've read, understood and consent to these terms.
12/05/2026
Full time
Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. What will you be doing? We have been licensing Kraken for over 4 years now, transforming businesses by not only moving their customer base to our Kraken platform but also changing their operating model & ways of working. Throughout this time our team has been at the forefront of industry leading migrations whilst setting a new standard for what business transformation can look like. This role will lead the technical orchestration of a major client program, partnering with an international energy retailer in their operational transformation. You will oversee the migration's technical pillar and manager the ongoing technical relationship, supporting the client's adoption of our Kraken platform as part of their broader business transformation. We work incredibly dynamically, and this role is one that will take different shapes throughout the week. We are looking for well rounded individuals who are comfortable with ambiguity, are self-starters and willing to roll their sleeves up to get to the nitty gritty of a problem. You must be committed to the Kraken way of delivering tech based on simplicity, client benefit and efficiency while bringing senior stakeholders through a journey of change. You must be willing to challenge beliefs, have the ability to see through multiple viewpoints and, if needed, reach beyond your remit to support the client. We are building a Kraken for everyone, a universal platform where there is greater benefit in sharing development to enable the green energy transition. Pioneers in this space, we are excited about how Kraken can change the lives of our customers and convinced that Kraken is the best answer, not only for efficiency but as a tool to tackle the climate crisis. If you believe this too then Kraken Tech is the right place for you. Key responsibilities in this role will include: Building trusted relationships with client executives and technology stakeholders, including partnering with our product and engineering teams to align on priorities. Serving as the escalation point for client concerns and ensuring both technical challenges and product requirements are effectively managed Defining success criteria and governance for delivering the technical pillar of the program. Owning the Kraken platform localisation plan to meet client expectations while matching Kraken roadmap Summarising and articulating client needs, considerations, timelines, etc internally as structured input for the successful and timely execution of any required technology platform localisation and development. Directing internal Kraken software developers contributing to the client program, as well as potential external Partners, on tech platform deliverables to ensure an overall successful and timely technology migration. Supporting the client meets their business needs via the delivery of tech. Understanding the Kraken infrastructure, aligning client direction with the overall goal for the Kraken platform & business. Setting up training programs to upskill the technical arm of the client. Being an advocate for the Kraken way of delivering tech and supporting the client in shifting their mindset around tech delivery. Key skills that are needed: Communication: You need to be confident in calling out approaches that aren't best for the client and always striving for simplicity. You need to be able to communicate the context behind decisions relating to the platform & client priorities. You must be able to build strong relationships and credibility amongst senior stakeholders, balancing the needs of the client with Kraken's business needs and platform potential and constraints. Program management: Confident in managing a long term, fast paced program. Can be both high level and dive into detail when required. Ability to directly manage a team and manage processes that can drive the right outcomes for clients. Strong technical aptitude: We are looking for a logical thinker who has strong problem solving skills within an agile working framework. Must quickly be able to grasp the technical capabilities and constraints of the Kraken platform. Is an advocate for the continuous deployment approach we take at Kraken and champions building tech iteratively. Business acumen: Able to understand business goals of both client and Kraken, putting all technology decisions into context to ensure measurable success can be achieved and celebrated. Experience / Qualifications needed: Technical mindset, experience in engineering-led industries Sector-relevant experience in managing complex technology implementation or migration programs Proven experience in software adaptation, deployment and integration Exceptional interpersonal skills Why you'll love it here: Great medical, dental, and vision insurance options including FSAs. Paid time off - we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need. 401(k) plan with employer match. Parental leave. Biological, adoptive and foster parents are all eligible. Pre-tax commuter benefits. Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance. Equity Options: every Kraken employee owns part of the business. We're a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such. Modern office or co-working spaces depending on location. The salary range for this role ranges on average from $180,000-$220,000 depending on relevant experience, role alignment, and technical/client management expertise demonstrated throughout the interview process. While the broad salary range is listed, not all candidates will be placed at the top of the range-this will be determined by the overall fit for the position. If you have questions about this, just ask! Our recruiters are happy to provide more context. Kraken is a certified Great Place to Work in France, Germany, Spain, Japan, Australia, and USA. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5, and in Germany we rate 4.7 on Kununu as a Top Company. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here. Our Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, Website Privacy Notice and Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you've read, understood and consent to these terms.
Job Description Role: Senior Solution Architect Career Level: Manager - CL7 Location: UK (anywhere in the UK) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which typically requires 5 years continuous UK address history usually including no periods of 30 consecutive days or more spent outside of the UK and declaration of being a British passport holder with no dual nationalism at the point of application. Note: The above information relates to a specific client requirement You will have a Solution Architecture background, will have performed a client-facing role, have led a small team, and will be willing to contribute to the implementation of our internal Digital Transformation strategy. As a practicing consultant you will: Define the architecture for high-profile, highly visible, government digital or private sector services Operate as a trusted advisor to Director and/or programme level clients. Define the IT strategy, architecture and roadmap for large programmes of work aligned to organisational and business objectives Manage the non-functional requirements through the delivery and operational lifecycle of the system Provide authoritative specialist technology advice Provide technological risk and mitigation advice and help manage these risks Develop excellent working relationships with key stakeholders Qualification Additionally, as a Senior Solution Architect you will be accountable for leading initiatives to help the development of the Architecture profession within Secure Transformation Services (STS) and contribute to the growth of the wider CTO Advisory practice by supporting development of career paths that enable the long-term development of our staff to achieve high levels of employee feedback and retention. You will work in line with client demand and company values and behaviours, with some of the following key responsibilities: Own and deliver the development of case studies, presentations and events in support of marketing activities to raise the profile of STS. Own and deliver high-quality outputs for proposals and projects to ensure that client expectations are met and that high levels of client satisfaction are achieved Provide appropriate pre-sales and bid support in line with the company's bid management process to meet the company's overall growth and sales targets Maintain client relationships to ensure quality in delivery and identify future work opportunities Monitor emerging trends and own the production of thought leadership assets Contribute, if required, to the CTO Advisory practice strategy in line with the STS and corporate strategies. Support the CTO Advisory leadership in the acquisition of new talent in line with demand in timely manner. Engender Accenture company values, contributing to the development of STS as a great place to work Collaborate with peers and staff within a matrixed organisation The following skills and experience are essential for this role: Knowledge and experience of applying architectural governance, technical standards and frameworks Experience with applying architectural concepts, methodologies and approaches Hands on technical background, preferably from systems engineering with experience of application and integration architecture. Knowledge of solution architecture principles, design patterns, and Architecture modelling tools. Knowledge of market leading technologies and solutions Familiarity with major Cloud technologies, working experience of at least one major Cloud provider - such as Azure or AWS To do this you must be able to: Demonstrate a good understanding of the complete SDLC Deliver both exceptional technical solutions and work as true partners to the organisations we support. Demonstrate a good understanding of managing technical risks Communicate effectively verbally and in writing, demonstrated through: Effectively explaining complex technical solutions to a non technical audience Writing meaningfully to deliver clear information, and guidance Giving impactful presentations, articulating clearly key points Demonstrate critical thinking by: Analysing and evaluating information Using information gathered to present solutions and reach decisions What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Within security architecture we offer continual training and upskilling opportunities for both technical and soft skills. Closing Date for Applications 31/05/2026. Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
12/05/2026
Full time
Job Description Role: Senior Solution Architect Career Level: Manager - CL7 Location: UK (anywhere in the UK) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which typically requires 5 years continuous UK address history usually including no periods of 30 consecutive days or more spent outside of the UK and declaration of being a British passport holder with no dual nationalism at the point of application. Note: The above information relates to a specific client requirement You will have a Solution Architecture background, will have performed a client-facing role, have led a small team, and will be willing to contribute to the implementation of our internal Digital Transformation strategy. As a practicing consultant you will: Define the architecture for high-profile, highly visible, government digital or private sector services Operate as a trusted advisor to Director and/or programme level clients. Define the IT strategy, architecture and roadmap for large programmes of work aligned to organisational and business objectives Manage the non-functional requirements through the delivery and operational lifecycle of the system Provide authoritative specialist technology advice Provide technological risk and mitigation advice and help manage these risks Develop excellent working relationships with key stakeholders Qualification Additionally, as a Senior Solution Architect you will be accountable for leading initiatives to help the development of the Architecture profession within Secure Transformation Services (STS) and contribute to the growth of the wider CTO Advisory practice by supporting development of career paths that enable the long-term development of our staff to achieve high levels of employee feedback and retention. You will work in line with client demand and company values and behaviours, with some of the following key responsibilities: Own and deliver the development of case studies, presentations and events in support of marketing activities to raise the profile of STS. Own and deliver high-quality outputs for proposals and projects to ensure that client expectations are met and that high levels of client satisfaction are achieved Provide appropriate pre-sales and bid support in line with the company's bid management process to meet the company's overall growth and sales targets Maintain client relationships to ensure quality in delivery and identify future work opportunities Monitor emerging trends and own the production of thought leadership assets Contribute, if required, to the CTO Advisory practice strategy in line with the STS and corporate strategies. Support the CTO Advisory leadership in the acquisition of new talent in line with demand in timely manner. Engender Accenture company values, contributing to the development of STS as a great place to work Collaborate with peers and staff within a matrixed organisation The following skills and experience are essential for this role: Knowledge and experience of applying architectural governance, technical standards and frameworks Experience with applying architectural concepts, methodologies and approaches Hands on technical background, preferably from systems engineering with experience of application and integration architecture. Knowledge of solution architecture principles, design patterns, and Architecture modelling tools. Knowledge of market leading technologies and solutions Familiarity with major Cloud technologies, working experience of at least one major Cloud provider - such as Azure or AWS To do this you must be able to: Demonstrate a good understanding of the complete SDLC Deliver both exceptional technical solutions and work as true partners to the organisations we support. Demonstrate a good understanding of managing technical risks Communicate effectively verbally and in writing, demonstrated through: Effectively explaining complex technical solutions to a non technical audience Writing meaningfully to deliver clear information, and guidance Giving impactful presentations, articulating clearly key points Demonstrate critical thinking by: Analysing and evaluating information Using information gathered to present solutions and reach decisions What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Within security architecture we offer continual training and upskilling opportunities for both technical and soft skills. Closing Date for Applications 31/05/2026. Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
The salary for this role is £45,000. This role is being offered on a 12 Month Fixed Term Contract. Are you experienced in gathering and translating business requirements into effective data and reporting solutions? Do you enjoy working with stakeholders, analysing data, and collaborating with technical teams to deliver high-quality outcomes? Can you use your SQL, Power BI, and analytical skills to support data validation, testing, and continuous improvement across a modern Azure data environment? If so, we'd love to hear from you! At Livestock Information Ltd, our mission is to be an outstanding service provider of livestock data, empowering government, industry, and farmers to effectively manage disease and infection control, whilst enhancing productivity and innovation in agriculture. To achieve this, we need great people, who share in our values. As a Data Business Analyst at LI, you will play a key role in shaping and supporting high-quality data and reporting solutions that help drive business decisions and improve services. Working closely with stakeholders and customers, you will gather and define both functional and non functional requirements, ensuring business needs are clearly understood and translated into effective data solutions. You will analyse datasets, document findings, and help maintain clear and reliable knowledge resources for LI's data products and services. You will also work collaboratively with Data Modellers, Data Engineers, and Testers to support the design, development, and testing of data solutions. Alongside Product Owners, you will help deliver data products and services to end users, supporting continuous improvement as business and customer needs evolve. The role also involves working across teams to monitor progress, manage defects, identify risks, and help maintain high standards of data quality, integrity, and performance across our platforms. Responsibilities Your responsibilities will include Engaging with stakeholders to gather, define, and manage functional and non functional requirements, supporting delivery through development, testing, and UAT activities. Conducting data profiling and analysis to support data validation, quality, and understanding for Data Engineering and Data Modelling activities. Supporting ETL processes by promoting best practices and validating data against Entity Relationship (ER) diagrams and data models. Creating and maintaining clear, concise documentation and artefacts to support data knowledge and solution understanding. Supporting Product Owners with stakeholder engagement, User Story and Task creation, data analysis, and solution delivery activities. Working closely with Data Modelling and Data Engineering teams to support the design and implementation of data solutions, including dimensionally modelled Data Warehouses and Data Lakes using the Microsoft Azure technology stack, including Azure Databricks and Azure Data Factory. Supporting testing activities through the creation of comprehensive test scenarios and test cases aligned to business requirements and user stories. Supporting Power BI Development and Support activities by: Gathering and documenting reporting requirements, including KPIs, metrics, filters, and business rules. Translating business requirements into clear reporting specifications. Validating report accuracy and consistency against underlying data sources. Performing functional testing of reports and dashboards, including filters, slicers, drill down and drill through functionality. Ensuring reporting outputs align with business requirements and agreed data models. Acting as a liaison between business stakeholders and Power BI developers to support successful delivery. Collaborating effectively with onshore teams, offshore teams, and external partners to deliver high quality outcomes. Supporting wider team delivery activities, including: Providing effort estimates, tracking progress, and communicating status updates. Logging and managing defects with clear descriptions, priorities, and severity levels. Tracking defects through to resolution, validating fixes, and formally closing issues. Escalating critical risks, issues, or data integrity concerns in a proactive and timely manner. You may be required to undertake other duties assigned by your line manager as appropriate. We are looking for someone with the following Excellent communication and stakeholder management skills, with the ability to build effective working relationships across technical and business teams. Strong documentation skills and the ability to communicate complex information clearly to both technical and non technical audiences. Strong experience using SQL for data analysis, validation, and troubleshooting. Excellent attention to detail with a strong focus on data quality, accuracy, and consistency. A good understanding of ETL processes, data warehousing concepts, and data lifecycle management. Familiarity with Entity Relationship (ER) diagrams and data modelling principles. Experience defining and executing test scenarios and test cases within Agile or similar delivery environments. Proven experience working with Power BI in a Business Analysis capacity, including stakeholder engagement, requirements gathering, report validation, and functional testing. The ability to manage multiple priorities effectively while working collaboratively across cross functional teams. Benefits As an LI employee, you will be entitled to our company benefits which include A fully remote and flexible working set up 25 days annual leave, increasing by 1 day each year of service up to maximum of 30 days (plus Bank Holidays) 1 Privilege Day 4 annual salary Life Assurance Market leading pension scheme through Legal & General Enhanced Family Friendly Policies Excellent learning, training, and career development opportunities 24/7 access to our Employee Assistance Programme A diverse and inclusive culture where everyone is respected and valued Application and Interview Process To apply for this role, you will need to submit a CV and answer some pre screening questions. The interview and assessment process for this role will involve a telephone interview with our Talent Team, followed by a first stage and a final stage interview. Interviews will be conducted either remotely via MS Teams or face to face. Please contact us as soon as possible by emailing before the closing date. The closing date for this role is 4pm on Wednesday, 27th May. Applications received after the closing date will not be considered. Please note that we may close the advert early if we receive a high volume of applications. Artificial Intelligence Artificial intelligence tools can be used to help you prepare your application. However, all statements and examples provided during the recruitment process should be accurate and based on your own knowledge and experience. Applications may be withdrawn if content is found to be plagiarised, including where ideas or experiences generated by artificial intelligence are presented as personal work. For further information, please read AI & Recruitment at LI. Values We approach our work with TACT; we are Transparent, Accountable, Committed and we work as a Team. We are transparent together, embracing honesty and building trust. We are accountable to the industry and strive for the best possible solutions for the communities we serve. We drive change with passion, commitment and enthusiasm to deliver a great service to the livestock industry. We work kindly and cohesively which allows us to support each other in our personal and strategic goals. For more information on our values and what its like to work at Livestock Information, please visit our Careers Page: Careers - Livestock Information Ltd. At Livestock Information Ltd, we have a zero tolerance approach to harassment, abuse, discrimination, or bullying during our recruitment process. Any such behaviour may result in a candidate being withdrawn from consideration. We are committed to upholding our company values and ensuring a safe and respectful experience for all candidates and staff. Diversity statement At Livestock Information, we value diversity and believe that every individual brings different strengths. We understand that not everyone may possess every single skill outlined in this job description, but if you believe you have a solid skill set that enables you to excel in this position then we really encourage you to apply. Further information If you feel your application has not been treated in a fair and open manner or if you are dissatisfied with any of your interactions during the recruitment process and you wish to make a complaint, you should contact our Talent team via email: Disclaimer Livestock Information Ltd. cannot sponsor work visas at this time. Livestock Information Ltd. does not discriminate based on race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Livestock Information Ltd . click apply for full job details
12/05/2026
Full time
The salary for this role is £45,000. This role is being offered on a 12 Month Fixed Term Contract. Are you experienced in gathering and translating business requirements into effective data and reporting solutions? Do you enjoy working with stakeholders, analysing data, and collaborating with technical teams to deliver high-quality outcomes? Can you use your SQL, Power BI, and analytical skills to support data validation, testing, and continuous improvement across a modern Azure data environment? If so, we'd love to hear from you! At Livestock Information Ltd, our mission is to be an outstanding service provider of livestock data, empowering government, industry, and farmers to effectively manage disease and infection control, whilst enhancing productivity and innovation in agriculture. To achieve this, we need great people, who share in our values. As a Data Business Analyst at LI, you will play a key role in shaping and supporting high-quality data and reporting solutions that help drive business decisions and improve services. Working closely with stakeholders and customers, you will gather and define both functional and non functional requirements, ensuring business needs are clearly understood and translated into effective data solutions. You will analyse datasets, document findings, and help maintain clear and reliable knowledge resources for LI's data products and services. You will also work collaboratively with Data Modellers, Data Engineers, and Testers to support the design, development, and testing of data solutions. Alongside Product Owners, you will help deliver data products and services to end users, supporting continuous improvement as business and customer needs evolve. The role also involves working across teams to monitor progress, manage defects, identify risks, and help maintain high standards of data quality, integrity, and performance across our platforms. Responsibilities Your responsibilities will include Engaging with stakeholders to gather, define, and manage functional and non functional requirements, supporting delivery through development, testing, and UAT activities. Conducting data profiling and analysis to support data validation, quality, and understanding for Data Engineering and Data Modelling activities. Supporting ETL processes by promoting best practices and validating data against Entity Relationship (ER) diagrams and data models. Creating and maintaining clear, concise documentation and artefacts to support data knowledge and solution understanding. Supporting Product Owners with stakeholder engagement, User Story and Task creation, data analysis, and solution delivery activities. Working closely with Data Modelling and Data Engineering teams to support the design and implementation of data solutions, including dimensionally modelled Data Warehouses and Data Lakes using the Microsoft Azure technology stack, including Azure Databricks and Azure Data Factory. Supporting testing activities through the creation of comprehensive test scenarios and test cases aligned to business requirements and user stories. Supporting Power BI Development and Support activities by: Gathering and documenting reporting requirements, including KPIs, metrics, filters, and business rules. Translating business requirements into clear reporting specifications. Validating report accuracy and consistency against underlying data sources. Performing functional testing of reports and dashboards, including filters, slicers, drill down and drill through functionality. Ensuring reporting outputs align with business requirements and agreed data models. Acting as a liaison between business stakeholders and Power BI developers to support successful delivery. Collaborating effectively with onshore teams, offshore teams, and external partners to deliver high quality outcomes. Supporting wider team delivery activities, including: Providing effort estimates, tracking progress, and communicating status updates. Logging and managing defects with clear descriptions, priorities, and severity levels. Tracking defects through to resolution, validating fixes, and formally closing issues. Escalating critical risks, issues, or data integrity concerns in a proactive and timely manner. You may be required to undertake other duties assigned by your line manager as appropriate. We are looking for someone with the following Excellent communication and stakeholder management skills, with the ability to build effective working relationships across technical and business teams. Strong documentation skills and the ability to communicate complex information clearly to both technical and non technical audiences. Strong experience using SQL for data analysis, validation, and troubleshooting. Excellent attention to detail with a strong focus on data quality, accuracy, and consistency. A good understanding of ETL processes, data warehousing concepts, and data lifecycle management. Familiarity with Entity Relationship (ER) diagrams and data modelling principles. Experience defining and executing test scenarios and test cases within Agile or similar delivery environments. Proven experience working with Power BI in a Business Analysis capacity, including stakeholder engagement, requirements gathering, report validation, and functional testing. The ability to manage multiple priorities effectively while working collaboratively across cross functional teams. Benefits As an LI employee, you will be entitled to our company benefits which include A fully remote and flexible working set up 25 days annual leave, increasing by 1 day each year of service up to maximum of 30 days (plus Bank Holidays) 1 Privilege Day 4 annual salary Life Assurance Market leading pension scheme through Legal & General Enhanced Family Friendly Policies Excellent learning, training, and career development opportunities 24/7 access to our Employee Assistance Programme A diverse and inclusive culture where everyone is respected and valued Application and Interview Process To apply for this role, you will need to submit a CV and answer some pre screening questions. The interview and assessment process for this role will involve a telephone interview with our Talent Team, followed by a first stage and a final stage interview. Interviews will be conducted either remotely via MS Teams or face to face. Please contact us as soon as possible by emailing before the closing date. The closing date for this role is 4pm on Wednesday, 27th May. Applications received after the closing date will not be considered. Please note that we may close the advert early if we receive a high volume of applications. Artificial Intelligence Artificial intelligence tools can be used to help you prepare your application. However, all statements and examples provided during the recruitment process should be accurate and based on your own knowledge and experience. Applications may be withdrawn if content is found to be plagiarised, including where ideas or experiences generated by artificial intelligence are presented as personal work. For further information, please read AI & Recruitment at LI. Values We approach our work with TACT; we are Transparent, Accountable, Committed and we work as a Team. We are transparent together, embracing honesty and building trust. We are accountable to the industry and strive for the best possible solutions for the communities we serve. We drive change with passion, commitment and enthusiasm to deliver a great service to the livestock industry. We work kindly and cohesively which allows us to support each other in our personal and strategic goals. For more information on our values and what its like to work at Livestock Information, please visit our Careers Page: Careers - Livestock Information Ltd. At Livestock Information Ltd, we have a zero tolerance approach to harassment, abuse, discrimination, or bullying during our recruitment process. Any such behaviour may result in a candidate being withdrawn from consideration. We are committed to upholding our company values and ensuring a safe and respectful experience for all candidates and staff. Diversity statement At Livestock Information, we value diversity and believe that every individual brings different strengths. We understand that not everyone may possess every single skill outlined in this job description, but if you believe you have a solid skill set that enables you to excel in this position then we really encourage you to apply. Further information If you feel your application has not been treated in a fair and open manner or if you are dissatisfied with any of your interactions during the recruitment process and you wish to make a complaint, you should contact our Talent team via email: Disclaimer Livestock Information Ltd. cannot sponsor work visas at this time. Livestock Information Ltd. does not discriminate based on race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Livestock Information Ltd . click apply for full job details
Head of Product Evaro is building the digital infrastructure for the future of accessible healthcare. At the centre of that is the Patient eXperience Engine (PxE) - the product platform that takes a patient from first click through to ongoing care, seamlessly and safely. Today, PxE exists as a collection of applications and services that work but lack coherence. The vision is clear. What we need is a Head of Product who can turn that vision into reality - defining the experience architecture, evolving the platform, and building the product function that delivers it. We're hiring a Head of Product to own the realisation of PxE, lead conversion performance across the patient funnel, and build a high performing product team that sets the standard for how Evaro operates. About the Role This is a hands on product leadership role with three core accountabilities: Patient Experience Engine (PxE): You'll define the experience architecture and product model for PxE - how a collection of disparate systems consolidates into a coherent, scalable platform. You'll own end to end patient journey design from landing to consultation, prescription to fulfilment, and ongoing care. You'll figure out what stays, what gets rebuilt, what plugs in natively, and what gets strangled out. The goal: new treatment categories launch through configuration, not custom builds. Conversion performance: You'll lead conversion optimisation across the patient funnel as a shared discipline with Marketing and Category Management. That means using data to diagnose where patients struggle, running structured experiments to validate hypotheses, and driving measurable improvement - always framed as removing friction, never at the expense of patient trust or safety. Product team culture: You'll transform the product function from its current state - immature, reactive, escalation heavy - into a team defined by accountability, autonomy, and proactive communication. You'll have around five to six direct reports: product managers and UX/UI designers. You'll shift PMs from task focused delivery coordination toward genuine outcome ownership, and embed design as an integrated capability within Product. Strategy is set at Executive level by the CPxO. Your role is to design and evolve the PxE to deliver that strategy through scalable digital journeys. You'll have significant agency in how that happens - our P&E Operating System is deliberately designed to be co developed by the Head of Product and Head of Engineering as they take ownership. At Evaro, Product Managers operate as Product Builders, not backlog managers or coordinators. They own problems end to end, make trade offs with incomplete information, partner deeply with engineering and clinical teams, and take accountability for outcomes after release. You'll set what "good" looks like and hold the team to it. You will act as a decision facilitator and escalation partner - bringing clarity without unnecessary hierarchy, and enabling teams to deliver meaningful patient impact with confidence and pace. What You'll Do PxE and experience architecture: Define the experience architecture and product model for PxE. Own patient journey design and optimisation across the full funnel. Translate category, commercial, and clinical requirements into product solutions that balance immediate needs with platform scalability. Establish UX architecture and interaction patterns that scale as new categories launch. Address significant UX and product debt inherited from current state. Prioritisation and platform evolution: Prioritise patient facing product work within the strategic framework set by the CPxO and Senior Leadership Team. Drive the evolution of PxE toward a platform model where cross functional teams deliver independently. Partner with the Head of Engineering on capacity allocation between product features and technical priorities. Maintain a 6 12 month product roadmap and communicate proactively when priorities shift. Conversion and performance: Lead conversion performance across the patient funnel in partnership with Marketing and Category Management. Use available data and analysis to understand where patients struggle and why. Run structured experiments to validate hypotheses and measure impact. Set and monitor product KPIs. Team leadership and culture: Build and lead a high performing product team spanning PM and UX/UI design. Set clear expectations for ownership, quality, and proactive communication. Manage performance, development, and progression. Shift the team culture from reactive and escalation heavy to one that earns the trust of stakeholders across the business. UX and design leadership: Lead the UX design capability within Product. Set standards for UX architecture, interaction patterns, and design system usage. Ensure designers are embedded in delivery, not operating as a separate service function. Stakeholder communication: Act as the primary product interface with clinical, commercial, and operational stakeholders. Translate category needs into product solutions while managing expectations on feasibility and timing. Partner with Marketing on conversion strategy and campaign alignment. Embed a discipline of proactive communication within the Product function. Decision Rights To give you a clear picture of where this role sits: You own (decide independently): UX/UI design decisions, user flows, and interaction patterns within PxE. Prioritisation of patient facing product work within the strategic framework. Trade off decisions between speed, quality, and scope. Team structure, ways of working, and operating model within Product. Experimentation priorities. You recommend (propose, CPxO or joint approval): Product roadmap priorities (CPxO has final approval). Capacity allocation between product and technical priorities (joint with Head of Engineering). Significant changes to team size or composition. You escape: Prioritisation conflicts with Engineering that can't be resolved at peer level. Product risks relating to patient safety, regulatory compliance, or significant commercial impact. Requirements Essential: Proven experience leading product teams delivering consumer facing digital products, including direct management of product managers and designers. Strong understanding of UX design, service design, and digital product experience architecture. Demonstrated ability to translate ambiguous or conflicting business requirements into clear product priorities. Experience owning conversion performance and using data to diagnose friction and drive improvements. Track record of building team culture: shifting ways of working, embedding accountability, improving cross functional collaboration. Ability to work effectively with engineering leadership - credible on technical feasibility, able to navigate prioritisation trade offs. Strong stakeholder management across commercial, clinical, and operational partners. Comfort operating with limited primary research infrastructure - able to make decisions based on available data, commercial direction, and judgment. Preferred: Experience in healthcare, telehealth, pharmacy, or regulated digital services. Experience working in organisations with significant UX or technical debt - has led product improvement in constrained environments. Experience with platform or system design: building scalable, configurable products that serve diverse use cases. Background in high growth, fast paced environments where product must be shipped quickly without sacrificing quality. Familiarity with accessibility standards (WCAG) and regulatory requirements relevant to healthcare. Experience shaping PM roles and operating models - has opinions on modern product management practice. Location This is a full time permanent role. Office based in Norwich, five days a week initially. We believe this role benefits from regular in person collaboration with Engineering and Clinical teams. There is some flexibility for the right candidate, but you should expect to spend meaningful time working alongside teams in our Norwich office.
12/05/2026
Full time
Head of Product Evaro is building the digital infrastructure for the future of accessible healthcare. At the centre of that is the Patient eXperience Engine (PxE) - the product platform that takes a patient from first click through to ongoing care, seamlessly and safely. Today, PxE exists as a collection of applications and services that work but lack coherence. The vision is clear. What we need is a Head of Product who can turn that vision into reality - defining the experience architecture, evolving the platform, and building the product function that delivers it. We're hiring a Head of Product to own the realisation of PxE, lead conversion performance across the patient funnel, and build a high performing product team that sets the standard for how Evaro operates. About the Role This is a hands on product leadership role with three core accountabilities: Patient Experience Engine (PxE): You'll define the experience architecture and product model for PxE - how a collection of disparate systems consolidates into a coherent, scalable platform. You'll own end to end patient journey design from landing to consultation, prescription to fulfilment, and ongoing care. You'll figure out what stays, what gets rebuilt, what plugs in natively, and what gets strangled out. The goal: new treatment categories launch through configuration, not custom builds. Conversion performance: You'll lead conversion optimisation across the patient funnel as a shared discipline with Marketing and Category Management. That means using data to diagnose where patients struggle, running structured experiments to validate hypotheses, and driving measurable improvement - always framed as removing friction, never at the expense of patient trust or safety. Product team culture: You'll transform the product function from its current state - immature, reactive, escalation heavy - into a team defined by accountability, autonomy, and proactive communication. You'll have around five to six direct reports: product managers and UX/UI designers. You'll shift PMs from task focused delivery coordination toward genuine outcome ownership, and embed design as an integrated capability within Product. Strategy is set at Executive level by the CPxO. Your role is to design and evolve the PxE to deliver that strategy through scalable digital journeys. You'll have significant agency in how that happens - our P&E Operating System is deliberately designed to be co developed by the Head of Product and Head of Engineering as they take ownership. At Evaro, Product Managers operate as Product Builders, not backlog managers or coordinators. They own problems end to end, make trade offs with incomplete information, partner deeply with engineering and clinical teams, and take accountability for outcomes after release. You'll set what "good" looks like and hold the team to it. You will act as a decision facilitator and escalation partner - bringing clarity without unnecessary hierarchy, and enabling teams to deliver meaningful patient impact with confidence and pace. What You'll Do PxE and experience architecture: Define the experience architecture and product model for PxE. Own patient journey design and optimisation across the full funnel. Translate category, commercial, and clinical requirements into product solutions that balance immediate needs with platform scalability. Establish UX architecture and interaction patterns that scale as new categories launch. Address significant UX and product debt inherited from current state. Prioritisation and platform evolution: Prioritise patient facing product work within the strategic framework set by the CPxO and Senior Leadership Team. Drive the evolution of PxE toward a platform model where cross functional teams deliver independently. Partner with the Head of Engineering on capacity allocation between product features and technical priorities. Maintain a 6 12 month product roadmap and communicate proactively when priorities shift. Conversion and performance: Lead conversion performance across the patient funnel in partnership with Marketing and Category Management. Use available data and analysis to understand where patients struggle and why. Run structured experiments to validate hypotheses and measure impact. Set and monitor product KPIs. Team leadership and culture: Build and lead a high performing product team spanning PM and UX/UI design. Set clear expectations for ownership, quality, and proactive communication. Manage performance, development, and progression. Shift the team culture from reactive and escalation heavy to one that earns the trust of stakeholders across the business. UX and design leadership: Lead the UX design capability within Product. Set standards for UX architecture, interaction patterns, and design system usage. Ensure designers are embedded in delivery, not operating as a separate service function. Stakeholder communication: Act as the primary product interface with clinical, commercial, and operational stakeholders. Translate category needs into product solutions while managing expectations on feasibility and timing. Partner with Marketing on conversion strategy and campaign alignment. Embed a discipline of proactive communication within the Product function. Decision Rights To give you a clear picture of where this role sits: You own (decide independently): UX/UI design decisions, user flows, and interaction patterns within PxE. Prioritisation of patient facing product work within the strategic framework. Trade off decisions between speed, quality, and scope. Team structure, ways of working, and operating model within Product. Experimentation priorities. You recommend (propose, CPxO or joint approval): Product roadmap priorities (CPxO has final approval). Capacity allocation between product and technical priorities (joint with Head of Engineering). Significant changes to team size or composition. You escape: Prioritisation conflicts with Engineering that can't be resolved at peer level. Product risks relating to patient safety, regulatory compliance, or significant commercial impact. Requirements Essential: Proven experience leading product teams delivering consumer facing digital products, including direct management of product managers and designers. Strong understanding of UX design, service design, and digital product experience architecture. Demonstrated ability to translate ambiguous or conflicting business requirements into clear product priorities. Experience owning conversion performance and using data to diagnose friction and drive improvements. Track record of building team culture: shifting ways of working, embedding accountability, improving cross functional collaboration. Ability to work effectively with engineering leadership - credible on technical feasibility, able to navigate prioritisation trade offs. Strong stakeholder management across commercial, clinical, and operational partners. Comfort operating with limited primary research infrastructure - able to make decisions based on available data, commercial direction, and judgment. Preferred: Experience in healthcare, telehealth, pharmacy, or regulated digital services. Experience working in organisations with significant UX or technical debt - has led product improvement in constrained environments. Experience with platform or system design: building scalable, configurable products that serve diverse use cases. Background in high growth, fast paced environments where product must be shipped quickly without sacrificing quality. Familiarity with accessibility standards (WCAG) and regulatory requirements relevant to healthcare. Experience shaping PM roles and operating models - has opinions on modern product management practice. Location This is a full time permanent role. Office based in Norwich, five days a week initially. We believe this role benefits from regular in person collaboration with Engineering and Clinical teams. There is some flexibility for the right candidate, but you should expect to spend meaningful time working alongside teams in our Norwich office.
Job Title Senior UX Researcher - Store Experience (Cash Management) Location London / UK Based Remuneration 550- 650 per day (via Umbrella Company) Contract Details Temporary, 6 months, Full Time Responsibilities Research Ownership & Delivery Own and lead UX research for the cash management and handling programme, with support from a Senior Research Lead. Develop a deep understanding of current cash handling processes used by store colleagues. Identify user groups, roles, motivations, and constraints related to cash systems. Map out end-to-end cash management journeys in their existing state ("as-is"). Insight & Impact Identify strengths and weaknesses in current cash management tooling and processes. Surface user needs, pain points, and job-to-be-done insights to inform the design of a new in-house system. Deliver structured, evidence-based findings that directly inform UX design, product decisions, and system architecture. Collaboration Work closely with UX Designers, Product Managers, Engineers, and Data teams. Partner with design and product leadership to ensure research insights are embedded in decision-making. Help teams balance business constraints with colleague needs. Ways of Working Scope, plan, and conduct qualitative research, including contextual inquiry and in-store observations. Conduct interviews with store colleagues, journey mapping, and usability testing as necessary. Communicate insights clearly and efficiently to a wide range of stakeholders. The Opportunity Join our client in a pivotal role as a Senior UX Researcher, where you will support a vital cash management transformation programme impacting store colleagues across the UK. With an ambitious shift to an in-house cash management system, your insights will guide the design and implementation of this change. This hands-on, field-based position requires collaboration with store operations and will involve time spent in-store conducting research. About You Essential Experience Senior-level UX Research experience with complex digital products. Strong background in qualitative research and mixed-method approaches. Proven ability to translate real-world behaviors into clear insights and recommendations. Experience influencing design and product direction in an agile environment. Highly Desirable Experience in retail, logistics, or frontline environments. Exposure to cash handling, payments, or operational systems. Strong understanding of software as part of end-to-end service design. Experience working within large enterprise organizations. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities , and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Due to the high volume of applications we receive, we are unable to respond to everyone individually. If you do not hear from us within 48 hours of applying, please assume that your application has been unsuccessful on this occasion.
11/05/2026
Contractor
Job Title Senior UX Researcher - Store Experience (Cash Management) Location London / UK Based Remuneration 550- 650 per day (via Umbrella Company) Contract Details Temporary, 6 months, Full Time Responsibilities Research Ownership & Delivery Own and lead UX research for the cash management and handling programme, with support from a Senior Research Lead. Develop a deep understanding of current cash handling processes used by store colleagues. Identify user groups, roles, motivations, and constraints related to cash systems. Map out end-to-end cash management journeys in their existing state ("as-is"). Insight & Impact Identify strengths and weaknesses in current cash management tooling and processes. Surface user needs, pain points, and job-to-be-done insights to inform the design of a new in-house system. Deliver structured, evidence-based findings that directly inform UX design, product decisions, and system architecture. Collaboration Work closely with UX Designers, Product Managers, Engineers, and Data teams. Partner with design and product leadership to ensure research insights are embedded in decision-making. Help teams balance business constraints with colleague needs. Ways of Working Scope, plan, and conduct qualitative research, including contextual inquiry and in-store observations. Conduct interviews with store colleagues, journey mapping, and usability testing as necessary. Communicate insights clearly and efficiently to a wide range of stakeholders. The Opportunity Join our client in a pivotal role as a Senior UX Researcher, where you will support a vital cash management transformation programme impacting store colleagues across the UK. With an ambitious shift to an in-house cash management system, your insights will guide the design and implementation of this change. This hands-on, field-based position requires collaboration with store operations and will involve time spent in-store conducting research. About You Essential Experience Senior-level UX Research experience with complex digital products. Strong background in qualitative research and mixed-method approaches. Proven ability to translate real-world behaviors into clear insights and recommendations. Experience influencing design and product direction in an agile environment. Highly Desirable Experience in retail, logistics, or frontline environments. Exposure to cash handling, payments, or operational systems. Strong understanding of software as part of end-to-end service design. Experience working within large enterprise organizations. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities , and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Due to the high volume of applications we receive, we are unable to respond to everyone individually. If you do not hear from us within 48 hours of applying, please assume that your application has been unsuccessful on this occasion.
AV Installation Engineer - 32,000/ 37,000 per annum - Hull Principal IT are supporting a leading AV and technology solutions provider delivering high-quality audio visual installations and integrated technology solutions across commercial environments throughout the UK and beyond. Due to continued growth, they are looking to recruit an experienced AV Installation Engineer to join their engineering team. Hull-based with frequent travel to customer sites across the UK and occasional overseas travel. The Role The successful candidate will play a key role in leading and delivering professional AV installation projects across a variety of commercial environments. This is a hands-on position responsible for overseeing all aspects of AV installations including cabling, equipment installation, rack building, system configuration, testing, commissioning, and client handover. The role will also involve mentoring junior engineers, maintaining installation quality standards, and acting as a key point of contact on-site. Key Responsibilities: Lead and carry out 1st and 2nd fix AV installations Install, terminate, and test structured cabling systems Mount and configure AV equipment including displays, audio systems, conferencing systems, and control equipment Perform system testing, fault finding, commissioning, and final handovers Read and interpret technical drawings and schematics Work closely with project managers and technical teams to ensure successful project delivery Supervise and mentor junior engineers and apprentices on-site Ensure all works are completed in line with company quality standards and health & safety requirements Maintain accurate installation documentation and records Act as a professional and customer-focused representative on client sites Support remedial works, servicing, and maintenance activities where required Requirements: Extensive experience within commercial AV installations Strong understanding of AV systems, signal flow, and integration Experience with structured cabling, containment, rack building, and commissioning Excellent troubleshooting and problem-solving skills Strong client-facing and communication skills Site Supervisors Safety Training Scheme - SSSTS certification Full UK driving licence Desirable Skills & Certifications: CTS or CTS-I certification Experience leading installation teams on large-scale AV projects Networking knowledge and AV-over-IP experience Formal electrical, electronic, or network engineering qualifications The Package: If successful our client is offering a salary of 32,000 - 37,000 per annum, favourable holiday allowance, ongoing development and training plus many more. How to Apply : If you are interested in hearing more about this AV installation engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
11/05/2026
Full time
AV Installation Engineer - 32,000/ 37,000 per annum - Hull Principal IT are supporting a leading AV and technology solutions provider delivering high-quality audio visual installations and integrated technology solutions across commercial environments throughout the UK and beyond. Due to continued growth, they are looking to recruit an experienced AV Installation Engineer to join their engineering team. Hull-based with frequent travel to customer sites across the UK and occasional overseas travel. The Role The successful candidate will play a key role in leading and delivering professional AV installation projects across a variety of commercial environments. This is a hands-on position responsible for overseeing all aspects of AV installations including cabling, equipment installation, rack building, system configuration, testing, commissioning, and client handover. The role will also involve mentoring junior engineers, maintaining installation quality standards, and acting as a key point of contact on-site. Key Responsibilities: Lead and carry out 1st and 2nd fix AV installations Install, terminate, and test structured cabling systems Mount and configure AV equipment including displays, audio systems, conferencing systems, and control equipment Perform system testing, fault finding, commissioning, and final handovers Read and interpret technical drawings and schematics Work closely with project managers and technical teams to ensure successful project delivery Supervise and mentor junior engineers and apprentices on-site Ensure all works are completed in line with company quality standards and health & safety requirements Maintain accurate installation documentation and records Act as a professional and customer-focused representative on client sites Support remedial works, servicing, and maintenance activities where required Requirements: Extensive experience within commercial AV installations Strong understanding of AV systems, signal flow, and integration Experience with structured cabling, containment, rack building, and commissioning Excellent troubleshooting and problem-solving skills Strong client-facing and communication skills Site Supervisors Safety Training Scheme - SSSTS certification Full UK driving licence Desirable Skills & Certifications: CTS or CTS-I certification Experience leading installation teams on large-scale AV projects Networking knowledge and AV-over-IP experience Formal electrical, electronic, or network engineering qualifications The Package: If successful our client is offering a salary of 32,000 - 37,000 per annum, favourable holiday allowance, ongoing development and training plus many more. How to Apply : If you are interested in hearing more about this AV installation engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary consultancy team, you will plan and deliver user research across discovery, design and service improvement work. You will be expected to work with a good level of independence, turning research into clear, practical and evidence-based recommendations for clients and internal teams. Your work will support both customer-facing and internal service improvement, ensuring digital services are intuitive, accessible and aligned with real user needs, while also helping organisations identify where AI, automation and digital tools can responsibly improve user experience and operational efficiency. Job Specification: Plan, design and conduct user research across discovery, service improvement and digital transformation projects, using appropriate methods based on the problem, context and decision risk. Understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Confident using AI and modern productivity tools to support research workflows, such as synthesis, analysis support, preparation, or prototyping, while maintaining ownership of judgement, evidence and final recommendations. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
11/05/2026
Full time
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary consultancy team, you will plan and deliver user research across discovery, design and service improvement work. You will be expected to work with a good level of independence, turning research into clear, practical and evidence-based recommendations for clients and internal teams. Your work will support both customer-facing and internal service improvement, ensuring digital services are intuitive, accessible and aligned with real user needs, while also helping organisations identify where AI, automation and digital tools can responsibly improve user experience and operational efficiency. Job Specification: Plan, design and conduct user research across discovery, service improvement and digital transformation projects, using appropriate methods based on the problem, context and decision risk. Understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Confident using AI and modern productivity tools to support research workflows, such as synthesis, analysis support, preparation, or prototyping, while maintaining ownership of judgement, evidence and final recommendations. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
