Zayo Europe is seeking a highly capable Solution Engineer to join the London team. This senior individual contributor role significantly influences customer outcomes, technical strategy and commercial success across the United Kingdom and mainland Europe. Key Responsibilities Lead technical discovery, qualification and shaping of customer opportunities; coach Account Executives on services, design principles and customer engagement techniques. Translate complex technical topics into clear, compelling narratives and drive opportunity progression. Attend customer meetings at all levels, deliver high quality presentations and proposals across business, technical and operational audiences. Own the design of end to end network solutions across dark fibre, optical transport, wavelength services, Ethernet, routed services, cloud edge connectivity and private networking. Produce complete design documentation including diagrams, capacity models, resilience patterns and bill of materials details, ensuring adherence to Zayo's architecture principles and operational standards. Serve as the technical authority for complex opportunities requiring Individual Case Basis evaluation. Produce accurate responses for RFPs, RFIs and formal tenders; validate technical requirements, dependencies, risks and assumptions before submission. Translate technical designs into customer ready documentation suitable for contract signature and delivery processes. Collaborate with the design team for standard solutions while providing governance and escalation support for complex design work. Work closely with Engineering, Product, Delivery and Operations to confirm feasibility and ensure design accuracy. Maintain detailed design notes, version controlled documentation and internal system updates; participate in continuous improvement of tools, reference architectures and processes. Maintain broad and current knowledge of industry standards for optical networking, Ethernet transport, routed networks and cloud interconnection; contribute to technical forums, architecture reviews and engineering excellence initiatives. Required Experience and Skills Experience in solution engineering, network architecture or technical pre sales within telecommunications, cloud infrastructure or carrier environments. Strong understanding of optical networking, wavelength services, Ethernet transport, routed networks, cloud connectivity and hybrid networking patterns. Ability to create accurate design diagrams using Lucidchart, supported by detailed capacity models and design documentation. Experience supporting enterprise, public sector, financial services or wholesale carrier customers. Strong communication skills for explaining complex technical topics to technical and non technical audiences. Proficiency in Microsoft PowerPoint, Excel and Word. Strong organisational capabilities and ability to operate in a fast paced environment. Constructive collaboration and teamwork skills. Preferred Experience Designing high capacity optical transmission, including coherent optical systems and high bandwidth wavelength services. Familiarity with industry standards governing Ethernet transport, optical transmission and routed networks. Experience with cloud networking, including dedicated connections into Amazon Web Services, Microsoft Azure or Google Cloud Platform. Understanding of security topics such as protection from distributed denial of service attacks, segmentation and secure edge design. Experience with multi vendor environments including Ciena, Cisco, Juniper, Infinera and Arista. Background supporting large scale enterprise transformations or diversity focused networking programmes. Location and Working Pattern Primary location: London. Hybrid model: typically two to three days per week in the office, with occasional travel across the United Kingdom and mainland Europe. Benefits Competitive compensation including a sales incentive plan. Hybrid working arrangements. Health, disability and life insurance. Pension with higher employer contributions up to 8%. Retail and fitness membership discounts. Generous paid time off policy, including 25 days paid time off, one floating day and two volunteer days off per annum. Employee assistance programs including mental health, wellbeing and medical support. Equality and Inclusion Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or disability.
26/07/2026
Full time
Zayo Europe is seeking a highly capable Solution Engineer to join the London team. This senior individual contributor role significantly influences customer outcomes, technical strategy and commercial success across the United Kingdom and mainland Europe. Key Responsibilities Lead technical discovery, qualification and shaping of customer opportunities; coach Account Executives on services, design principles and customer engagement techniques. Translate complex technical topics into clear, compelling narratives and drive opportunity progression. Attend customer meetings at all levels, deliver high quality presentations and proposals across business, technical and operational audiences. Own the design of end to end network solutions across dark fibre, optical transport, wavelength services, Ethernet, routed services, cloud edge connectivity and private networking. Produce complete design documentation including diagrams, capacity models, resilience patterns and bill of materials details, ensuring adherence to Zayo's architecture principles and operational standards. Serve as the technical authority for complex opportunities requiring Individual Case Basis evaluation. Produce accurate responses for RFPs, RFIs and formal tenders; validate technical requirements, dependencies, risks and assumptions before submission. Translate technical designs into customer ready documentation suitable for contract signature and delivery processes. Collaborate with the design team for standard solutions while providing governance and escalation support for complex design work. Work closely with Engineering, Product, Delivery and Operations to confirm feasibility and ensure design accuracy. Maintain detailed design notes, version controlled documentation and internal system updates; participate in continuous improvement of tools, reference architectures and processes. Maintain broad and current knowledge of industry standards for optical networking, Ethernet transport, routed networks and cloud interconnection; contribute to technical forums, architecture reviews and engineering excellence initiatives. Required Experience and Skills Experience in solution engineering, network architecture or technical pre sales within telecommunications, cloud infrastructure or carrier environments. Strong understanding of optical networking, wavelength services, Ethernet transport, routed networks, cloud connectivity and hybrid networking patterns. Ability to create accurate design diagrams using Lucidchart, supported by detailed capacity models and design documentation. Experience supporting enterprise, public sector, financial services or wholesale carrier customers. Strong communication skills for explaining complex technical topics to technical and non technical audiences. Proficiency in Microsoft PowerPoint, Excel and Word. Strong organisational capabilities and ability to operate in a fast paced environment. Constructive collaboration and teamwork skills. Preferred Experience Designing high capacity optical transmission, including coherent optical systems and high bandwidth wavelength services. Familiarity with industry standards governing Ethernet transport, optical transmission and routed networks. Experience with cloud networking, including dedicated connections into Amazon Web Services, Microsoft Azure or Google Cloud Platform. Understanding of security topics such as protection from distributed denial of service attacks, segmentation and secure edge design. Experience with multi vendor environments including Ciena, Cisco, Juniper, Infinera and Arista. Background supporting large scale enterprise transformations or diversity focused networking programmes. Location and Working Pattern Primary location: London. Hybrid model: typically two to three days per week in the office, with occasional travel across the United Kingdom and mainland Europe. Benefits Competitive compensation including a sales incentive plan. Hybrid working arrangements. Health, disability and life insurance. Pension with higher employer contributions up to 8%. Retail and fitness membership discounts. Generous paid time off policy, including 25 days paid time off, one floating day and two volunteer days off per annum. Employee assistance programs including mental health, wellbeing and medical support. Equality and Inclusion Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or disability.
Senior ML Engineer Recommender Systems, Developer Advocacy UK Remote Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers - including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce - trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we're backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. The Opportunity Grafana Labs is building an Interactive Learning system, an open source, in-product learning experience that helps users learn and succeed without leaving Grafana. A central part of that vision is a personalized recommendation system that helps each user discover the next guide, action, or product experience most likely to help them succeed. Today, the Interactive Learning tool includes a rule based recommendation engine that provides useful contextual recommendations. We are hiring an ML Engineer to lead its evolution into an increasingly personalized, continuously improving system driven by real time product behavior, content metadata, customer context, and experimentation. This is an applied product data science role. You will personally build, deploy, and operate recommendation models, design experiments, establish evaluation methodology, and define the scientific roadmap. You will partner closely with software engineers who own the production recommender codebase and with an existing Data Analyst who supports measurement, instrumentation, and analysis across Developer Advocacy. What You'll Be Doing: The long term vision is ambitious, but we do not expect it to arrive in one release. We are looking for someone who can understand the whole problem, establish strong foundations, and ship measurable improvements into the existing recommender one iteration at a time. Evolve the Interactive Learning Plugin's recommendation system Develop increasingly personalized approaches to candidate selection, ranking, sequencing, and next best action recommendations Own a real time recommendation service Build and operate applied models Develop, validate, version, monitor, and iterate on models used by the recommendation system Own model training & serving Define what recommendation quality means Develop offline, online, and longitudinal measures of recommendation performance Own feature pipelines, monitoring of the model and architecture Ship incremental improvements Use the data and infrastructure available today while identifying the instrumentation and platform capabilities needed tomorrow Integrate improvements into the existing recommender rather than waiting for a complete replacement system Partner across disciplines Work closely with software engineers & data analysts to productionize models and integrate them safely into the recommender service Partner with the Product Analytics team on metric definitions, instrumentation, data quality, dashboards, and experiment analysis Collaborate with Developer Advocacy, Docs, Product, Engineering, GTM, and other teams to translate ambiguous needs into testable hypotheses and measurable product decisions Explain modeling choices, tradeoffs, uncertainty, and results clearly to both technical and non-technical audiences What Makes You a Great Fit: Strong candidates should demonstrate credible ability across all three core areas below and be particularly strong in at least two. Recommendation and personalization science: built recommendation, ranking, search, matching, propensity, or next best action systems; comfortable beginning with simple, explainable approaches when they are the best way to learn. HTTP/gRPC, streaming, Go/TypeScript previous experience in distributed systems Applied model ownership: personally built, validated, monitored, and iterated on models used in a product or operational environment; work effectively in version controlled codebases and collaborate with engineers on production implementation. Must also be a strong product thinker and technical communicator. Must be able to take an ambitious and ambiguous objective, identify the most important unknowns, and create a sequence of models and experiments that steadily improves the product. Bonus Points For: Experience with content, education, onboarding, or learning recommendation systems Experience with SaaS product telemetry and customer account data Experience using warehouse scale behavioral data Experience with directed graphs, sequence models, or prerequisite aware recommendations Experience with contextual bandits or other exploration strategies Familiarity with Grafana or the broader observability ecosystem Experience with open source software or transparent development practices Experience working with privacy, fairness, explainability, or responsible personalization constraints Compensation & Rewards In the UK, the base compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes-RSUs help us stay aligned and invested as we scale globally. Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process. Why You'll Thrive at Grafana Labs 100% Remote, Global Culture - As a remote only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization - Tackle meaningful work in a high growth, ever evolving environment. Transparent Communication - Expect open decision making and regular company wide updates. Innovation Driven - Autonomy and support to ship great work and try new things. Open Source Roots - Built on community driven values that shape how we work. Empowered Teams - High trust, low ego culture that values outcomes over optics. Career Growth Pathways - Defined opportunities to grow and develop your career. Approachable Leadership - Transparent execs who are involved, visible, and human. Passionate People - Join a team of smart, supportive folks who care deeply about what they do. In Person onboarding - We want you to thrive from day 1 with your fellow new 'Grafanistas' to learn all about what we do and how we do it. Balance is Key We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. We will comply with local legislation where applicable. Equal Opportunity Employer Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. For information about how your personal data is used once you've applied to a job, check out our privacy policy.
25/07/2026
Full time
Senior ML Engineer Recommender Systems, Developer Advocacy UK Remote Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers - including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce - trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we're backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. The Opportunity Grafana Labs is building an Interactive Learning system, an open source, in-product learning experience that helps users learn and succeed without leaving Grafana. A central part of that vision is a personalized recommendation system that helps each user discover the next guide, action, or product experience most likely to help them succeed. Today, the Interactive Learning tool includes a rule based recommendation engine that provides useful contextual recommendations. We are hiring an ML Engineer to lead its evolution into an increasingly personalized, continuously improving system driven by real time product behavior, content metadata, customer context, and experimentation. This is an applied product data science role. You will personally build, deploy, and operate recommendation models, design experiments, establish evaluation methodology, and define the scientific roadmap. You will partner closely with software engineers who own the production recommender codebase and with an existing Data Analyst who supports measurement, instrumentation, and analysis across Developer Advocacy. What You'll Be Doing: The long term vision is ambitious, but we do not expect it to arrive in one release. We are looking for someone who can understand the whole problem, establish strong foundations, and ship measurable improvements into the existing recommender one iteration at a time. Evolve the Interactive Learning Plugin's recommendation system Develop increasingly personalized approaches to candidate selection, ranking, sequencing, and next best action recommendations Own a real time recommendation service Build and operate applied models Develop, validate, version, monitor, and iterate on models used by the recommendation system Own model training & serving Define what recommendation quality means Develop offline, online, and longitudinal measures of recommendation performance Own feature pipelines, monitoring of the model and architecture Ship incremental improvements Use the data and infrastructure available today while identifying the instrumentation and platform capabilities needed tomorrow Integrate improvements into the existing recommender rather than waiting for a complete replacement system Partner across disciplines Work closely with software engineers & data analysts to productionize models and integrate them safely into the recommender service Partner with the Product Analytics team on metric definitions, instrumentation, data quality, dashboards, and experiment analysis Collaborate with Developer Advocacy, Docs, Product, Engineering, GTM, and other teams to translate ambiguous needs into testable hypotheses and measurable product decisions Explain modeling choices, tradeoffs, uncertainty, and results clearly to both technical and non-technical audiences What Makes You a Great Fit: Strong candidates should demonstrate credible ability across all three core areas below and be particularly strong in at least two. Recommendation and personalization science: built recommendation, ranking, search, matching, propensity, or next best action systems; comfortable beginning with simple, explainable approaches when they are the best way to learn. HTTP/gRPC, streaming, Go/TypeScript previous experience in distributed systems Applied model ownership: personally built, validated, monitored, and iterated on models used in a product or operational environment; work effectively in version controlled codebases and collaborate with engineers on production implementation. Must also be a strong product thinker and technical communicator. Must be able to take an ambitious and ambiguous objective, identify the most important unknowns, and create a sequence of models and experiments that steadily improves the product. Bonus Points For: Experience with content, education, onboarding, or learning recommendation systems Experience with SaaS product telemetry and customer account data Experience using warehouse scale behavioral data Experience with directed graphs, sequence models, or prerequisite aware recommendations Experience with contextual bandits or other exploration strategies Familiarity with Grafana or the broader observability ecosystem Experience with open source software or transparent development practices Experience working with privacy, fairness, explainability, or responsible personalization constraints Compensation & Rewards In the UK, the base compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes-RSUs help us stay aligned and invested as we scale globally. Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process. Why You'll Thrive at Grafana Labs 100% Remote, Global Culture - As a remote only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization - Tackle meaningful work in a high growth, ever evolving environment. Transparent Communication - Expect open decision making and regular company wide updates. Innovation Driven - Autonomy and support to ship great work and try new things. Open Source Roots - Built on community driven values that shape how we work. Empowered Teams - High trust, low ego culture that values outcomes over optics. Career Growth Pathways - Defined opportunities to grow and develop your career. Approachable Leadership - Transparent execs who are involved, visible, and human. Passionate People - Join a team of smart, supportive folks who care deeply about what they do. In Person onboarding - We want you to thrive from day 1 with your fellow new 'Grafanistas' to learn all about what we do and how we do it. Balance is Key We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. We will comply with local legislation where applicable. Equal Opportunity Employer Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. For information about how your personal data is used once you've applied to a job, check out our privacy policy.
System Test & Verification Engineer (Hardware-in-the-Loop) Location: Bristol On site 3 Days per Week Salary: £60,000 £75,000 + Bonus & Benefits (depending on experience) Note : All applicants must be able to work in the UK without the need for VISA Sponsorship now, or in the future Summary : On behalf of a client in Bristol, we are looking for a Hardware-in-the-Loop (HiL) Test Engineer to support the development and validation of safety-critical embedded systems where reliability, performance, and quality are paramount They will take ownership of test strategy and execution for both legacy and new product developments, designing test cases, generating scenarios, and performing automated and manual testing to ensure solutions meet defined requirements. Key Responsibilities : Developing, implementing, and maintaining Hardware-in-the-Loop Simulation (HiLS) environments to support the testing of hardware and firmware for safety-critical systems. Creating and executing robust test plans, procedures, and automated test cases to verify and validate product requirements. Integrating physical hardware with virtual models and simulation platforms to create realistic testing environments. Designing test scenarios that replicate real-world operating conditions and potential failure modes. Supporting product verification and validation activities throughout the development lifecycle. Analysing test results, investigating failures, and working closely with engineering teams to identify root causes and implement corrective actions. Producing clear technical reports and documentation to support design reviews, regulatory compliance, and product sign-off. Contributing to reliability engineering activities, including risk assessments, Failure Mode and Effects Analysis (FMEA), and continuous improvement initiatives. Ensuring full traceability between requirements, test coverage, and validation outcomes. Experience Required : Proven experience working with Hardware-in-the-Loop Simulation (HiLS) platforms such as Speedgoat, dSPACE, National Instruments (NI), or similar. Experience using MATLAB/Simulink and/or LabVIEW. Strong Python scripting and test automation experience. Good understanding of embedded systems, control systems, and system integration. Experience working within structured development and testing environments, ideally involving safety-critical or high-reliability products. Experience using Git or similar version control systems. Benefits Package Competitive pension scheme (up to 7% employer matched) Discretionary annual bonus (typically around 10%) 25 days annual leave plus 8 bank holidays Private medical healthcare Hybrid working and flexitime Annual wellness checks Retail vouchers If you re interested in learning more about this opportunity, please apply with your latest CV.
25/07/2026
Full time
System Test & Verification Engineer (Hardware-in-the-Loop) Location: Bristol On site 3 Days per Week Salary: £60,000 £75,000 + Bonus & Benefits (depending on experience) Note : All applicants must be able to work in the UK without the need for VISA Sponsorship now, or in the future Summary : On behalf of a client in Bristol, we are looking for a Hardware-in-the-Loop (HiL) Test Engineer to support the development and validation of safety-critical embedded systems where reliability, performance, and quality are paramount They will take ownership of test strategy and execution for both legacy and new product developments, designing test cases, generating scenarios, and performing automated and manual testing to ensure solutions meet defined requirements. Key Responsibilities : Developing, implementing, and maintaining Hardware-in-the-Loop Simulation (HiLS) environments to support the testing of hardware and firmware for safety-critical systems. Creating and executing robust test plans, procedures, and automated test cases to verify and validate product requirements. Integrating physical hardware with virtual models and simulation platforms to create realistic testing environments. Designing test scenarios that replicate real-world operating conditions and potential failure modes. Supporting product verification and validation activities throughout the development lifecycle. Analysing test results, investigating failures, and working closely with engineering teams to identify root causes and implement corrective actions. Producing clear technical reports and documentation to support design reviews, regulatory compliance, and product sign-off. Contributing to reliability engineering activities, including risk assessments, Failure Mode and Effects Analysis (FMEA), and continuous improvement initiatives. Ensuring full traceability between requirements, test coverage, and validation outcomes. Experience Required : Proven experience working with Hardware-in-the-Loop Simulation (HiLS) platforms such as Speedgoat, dSPACE, National Instruments (NI), or similar. Experience using MATLAB/Simulink and/or LabVIEW. Strong Python scripting and test automation experience. Good understanding of embedded systems, control systems, and system integration. Experience working within structured development and testing environments, ideally involving safety-critical or high-reliability products. Experience using Git or similar version control systems. Benefits Package Competitive pension scheme (up to 7% employer matched) Discretionary annual bonus (typically around 10%) 25 days annual leave plus 8 bank holidays Private medical healthcare Hybrid working and flexitime Annual wellness checks Retail vouchers If you re interested in learning more about this opportunity, please apply with your latest CV.
American Society of Civil Engineers
Bristol, Gloucestershire
System Test & Verification Engineer (Hardware-in-the-Loop) Location: Bristol - On site 3 Days per Week Salary: £60,000 - £75,000 + Bonus & Benefits (depending on experience) Note: All applicants must be able to work in the UK without the need for VISA Sponsorship now, or in the future. Summary: On behalf of a client in Bristol, we are looking for a Hardware-in-the-Loop (HiL) Test Engineer to support the development and validation of safety-critical embedded systems where reliability, performance, and quality are paramount. They will take ownership of test strategy and execution for both legacy and new product developments, designing test cases, generating scenarios, and performing automated and manual testing to ensure solutions meet defined requirements. Key Responsibilities Developing, implementing, and maintaining Hardware-in-the-Loop Simulation (HiLS) environments to support the testing of hardware and firmware for safety-critical systems. Creating and executing robust test plans, procedures, and automated test cases to verify and validate product requirements. Integrating physical hardware with virtual models and simulation platforms to create realistic testing environments. Designing test scenarios that replicate real-world operating conditions and potential failure modes. Supporting product verification and validation activities throughout the development lifecycle. Analysing test results, investigating failures, and working closely with engineering teams to identify root causes and implement corrective actions. Producing clear technical reports and documentation to support design reviews, regulatory compliance, and product sign-off. Contributing to reliability engineering activities, including risk assessments, Failure Mode and Effects Analysis (FMEA), and continuous improvement initiatives. Ensuring full traceability between requirements, test coverage, and validation outcomes. Experience Required Proven experience working with Hardware-in-the-Loop Simulation (HiLS) platforms such as Speedgoat, dSPACE, National Instruments (NI), or similar. Experience using MATLAB/Simulink and/or LabVIEW. Strong Python scripting and test automation experience. Good understanding of embedded systems, control systems, and system integration. Experience working within structured development and testing environments, ideally involving safety-critical or high-reliability products. Experience using Git or similar version control systems. Benefits Package Competitive pension scheme (up to 7% employer matched) Discretionary annual bonus (typically around 10%) 25 days annual leave plus 8 bank holidays Private medical healthcare Hybrid working and flexitime Annual wellness checks Retail vouchers
24/07/2026
Full time
System Test & Verification Engineer (Hardware-in-the-Loop) Location: Bristol - On site 3 Days per Week Salary: £60,000 - £75,000 + Bonus & Benefits (depending on experience) Note: All applicants must be able to work in the UK without the need for VISA Sponsorship now, or in the future. Summary: On behalf of a client in Bristol, we are looking for a Hardware-in-the-Loop (HiL) Test Engineer to support the development and validation of safety-critical embedded systems where reliability, performance, and quality are paramount. They will take ownership of test strategy and execution for both legacy and new product developments, designing test cases, generating scenarios, and performing automated and manual testing to ensure solutions meet defined requirements. Key Responsibilities Developing, implementing, and maintaining Hardware-in-the-Loop Simulation (HiLS) environments to support the testing of hardware and firmware for safety-critical systems. Creating and executing robust test plans, procedures, and automated test cases to verify and validate product requirements. Integrating physical hardware with virtual models and simulation platforms to create realistic testing environments. Designing test scenarios that replicate real-world operating conditions and potential failure modes. Supporting product verification and validation activities throughout the development lifecycle. Analysing test results, investigating failures, and working closely with engineering teams to identify root causes and implement corrective actions. Producing clear technical reports and documentation to support design reviews, regulatory compliance, and product sign-off. Contributing to reliability engineering activities, including risk assessments, Failure Mode and Effects Analysis (FMEA), and continuous improvement initiatives. Ensuring full traceability between requirements, test coverage, and validation outcomes. Experience Required Proven experience working with Hardware-in-the-Loop Simulation (HiLS) platforms such as Speedgoat, dSPACE, National Instruments (NI), or similar. Experience using MATLAB/Simulink and/or LabVIEW. Strong Python scripting and test automation experience. Good understanding of embedded systems, control systems, and system integration. Experience working within structured development and testing environments, ideally involving safety-critical or high-reliability products. Experience using Git or similar version control systems. Benefits Package Competitive pension scheme (up to 7% employer matched) Discretionary annual bonus (typically around 10%) 25 days annual leave plus 8 bank holidays Private medical healthcare Hybrid working and flexitime Annual wellness checks Retail vouchers
Business Intelligence Manager (Fixed term Contract, 12 months) Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company's business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world's top three companies in public transportation management systems. Indra's technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO emissions annually, and to save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers' key operations, Indra is at the core of their business, and Indra's four values guide everything we do: Innovation - Our capacity for innovation, cutting edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers' needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. About the Project Transport for London (TfL) has awarded Indra a long term contract to operate, develop, enhance and expand ticketing and access control systems across London's transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL's strategic technology partner to guarantee the operation and evolution of the world's largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, improve its efficiency and automate key processes; in short, to jointly create the next generation of the ticketing system for London. Role overview We are looking for an experienced BI & Reporting Delivery Manager to lead the Reporting & Business Intelligence function within a large scale transformation programme. This role will serve as the primary point of contact for all Reporting & BI activities, acting as the bridge between the customer, business stakeholders and internal delivery teams. The BI & Reporting Delivery Manager will be responsible for driving the reporting strategy, coordinating multidisciplinary teams, managing priorities and ensuring the successful delivery of high quality reporting services throughout the programme lifecycle. The role requires strong leadership, stakeholder management and a solid technical understanding of enterprise BI solutions to support decision making, governance and continuous service improvement. Key Responsibilities Act as the primary customer interface for all Reporting & BI activities. Coordinate multidisciplinary teams, including BI Developers, Data Engineers, Infrastructure, Support and Testing. Gather and translate business requirements into delivery plans. Manage priorities, risks, dependencies and reporting roadmaps. Ensure high quality delivery, governance and continuous service improvement. Support service transition and operational readiness. Key Qualifications Experience delivering BI, Reporting or Data Analytics solutions within large and complex organisations. Advanced knowledge of Power BI, including dashboard design, data modelling, performance optimisation and self service reporting. Experience supporting reporting, data or platform migration programmes. Familiarity with data warehouse concepts, data governance and information management best practices. Experience facilitating workshops, gathering business requirements and translating them into reporting and analytical solutions. Experience working with third party suppliers and multidisciplinary delivery teams. Strong stakeholder management and communication skills, with the ability to engage effectively at all organisational levels. Proven ability to influence, build relationships and manage business change initiatives. Strong leadership, coaching and team development capabilities. Excellent problem solving skills, with a pragmatic and customer focused approach to delivery. Benefits Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days). Pension - 4% employee and 4% employer. Private medical insurance (including dental & optical). Life assurance. Income protection. Employee assistance programs. Flexible/remote working options. Charitable initiatives. Social events (formal & informal). Learning and development programmes. Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law.
24/07/2026
Full time
Business Intelligence Manager (Fixed term Contract, 12 months) Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company's business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world's top three companies in public transportation management systems. Indra's technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO emissions annually, and to save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers' key operations, Indra is at the core of their business, and Indra's four values guide everything we do: Innovation - Our capacity for innovation, cutting edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers' needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. About the Project Transport for London (TfL) has awarded Indra a long term contract to operate, develop, enhance and expand ticketing and access control systems across London's transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL's strategic technology partner to guarantee the operation and evolution of the world's largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, improve its efficiency and automate key processes; in short, to jointly create the next generation of the ticketing system for London. Role overview We are looking for an experienced BI & Reporting Delivery Manager to lead the Reporting & Business Intelligence function within a large scale transformation programme. This role will serve as the primary point of contact for all Reporting & BI activities, acting as the bridge between the customer, business stakeholders and internal delivery teams. The BI & Reporting Delivery Manager will be responsible for driving the reporting strategy, coordinating multidisciplinary teams, managing priorities and ensuring the successful delivery of high quality reporting services throughout the programme lifecycle. The role requires strong leadership, stakeholder management and a solid technical understanding of enterprise BI solutions to support decision making, governance and continuous service improvement. Key Responsibilities Act as the primary customer interface for all Reporting & BI activities. Coordinate multidisciplinary teams, including BI Developers, Data Engineers, Infrastructure, Support and Testing. Gather and translate business requirements into delivery plans. Manage priorities, risks, dependencies and reporting roadmaps. Ensure high quality delivery, governance and continuous service improvement. Support service transition and operational readiness. Key Qualifications Experience delivering BI, Reporting or Data Analytics solutions within large and complex organisations. Advanced knowledge of Power BI, including dashboard design, data modelling, performance optimisation and self service reporting. Experience supporting reporting, data or platform migration programmes. Familiarity with data warehouse concepts, data governance and information management best practices. Experience facilitating workshops, gathering business requirements and translating them into reporting and analytical solutions. Experience working with third party suppliers and multidisciplinary delivery teams. Strong stakeholder management and communication skills, with the ability to engage effectively at all organisational levels. Proven ability to influence, build relationships and manage business change initiatives. Strong leadership, coaching and team development capabilities. Excellent problem solving skills, with a pragmatic and customer focused approach to delivery. Benefits Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days). Pension - 4% employee and 4% employer. Private medical insurance (including dental & optical). Life assurance. Income protection. Employee assistance programs. Flexible/remote working options. Charitable initiatives. Social events (formal & informal). Learning and development programmes. Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law.
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block's Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We're an in-office company, driven by a shared commitment to excellence and velocity. Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team. About the Team Over the past few years, development of LLMs has evolved at a rapid pace. It's not enough for our customers to just "set it and forget it" when it comes to AI software. Truly successful AI Agents require hands on execution, rigorous iteration, and deep technical delivery to reach enterprise grade performance. We're creating an Agent Builder Org: a specialized technical delivery team responsible for end to end execution of AI agent builds. Agent Builders own the hands on work required to deliver best in class agents-writing and configuring key components, validating integrations, and ensuring agents perform reliably at scale. This team brings greater specialization and focus to build quality. Agent Builders are technical and customer facing: you'll interface with senior technical stakeholders on the customer side while also going deep on agent configuration and build execution. About the Role As a Customer Engineer, Agent Builder, you will be responsible for end to end execution of AI agent builds for strategic customers. This is a highly technical delivery role where you will own the implementation work required to launch and scale enterprise quality agents-partnering with customers and internal teams to define success, translate requirements into build plans, and deliver agents that meaningfully impact the customer's business. You'll work closely with Agent PMs, Agent Success, Engineering, and GTM teams to create tight feedback loops: executing builds, surfacing gaps, and influencing the evolution of Decagon's agent building platform based on real customer needs. This role is ideal for someone who thrives in fast moving environments, enjoys shipping customer facing technical work, and can balance hands on execution with structured thinking. In this role, you will Own end to end architecture and execution of AI agent builds for enterprise customers, from systems design and initial scoping through implementation, evaluation, and production deployment. Design and engineer the core agentic logic governing agent behavior, applying engineering principles to optimize quality, reliability, and correctness across non deterministic model outputs. Engineer and validate layered guardrails and supervisory controls to ensure safe, compliant, and predictable agent performance across real world scenarios. Architect, build, and test integrations with customer systems (e.g., data pipelines, CRMs, ticketing systems), including building the tools, APIs, and workflows needed for reliable deployments at scale. Interface with senior technical stakeholders at customers to define success criteria and system requirements, and drive technical delivery against timelines. Diagnose, debug, and resolve both probabilistic and technical failures through root cause analysis of execution traces, error logs, and model behavior. Design evaluation and regression testing frameworks to validate agent behavior against ground truth and guard against performance drift. Translate customer needs into clear internal documentation and run tight feedback loops with Engineering to drive platform improvements. Partner closely with APMs, Engineering, Design, and Go To Market teams to deliver consistent, repeatable, best in class agent builds. Your background looks something like this Have 5+ years of relevant experience in a technical customer facing role (e.g., solutions engineering, forward deployed engineering, technical consulting, implementation engineering, technical product/PM, or similar). Native or business level fluency in both written and spoken English and German is required. Strong technical foundation: comfortable writing code, working with APIs, and building/validating integrations end to end. Experience delivering production grade customer solutions that require structured execution, testing/validation, and iteration. Ability to communicate clearly with senior technical stakeholders, translate requirements into implementation plans, and drive delivery. Comfort working in fast moving, ambiguous environments where you shape solutions as much as you implement them. Even better if you have Experience building with or around LLMs / AI agents (prompting, evaluation, guardrails, tooling, workflow design, etc.). Experience with enterprise SaaS integrations (e.g., ticketing systems, CRM, data pipelines) and associated security/compliance considerations. A Computer Science, Engineering, or Math degree, or equivalent technical experience. Strong product instinct: ability to write crisp PRDs, define success metrics, and contribute customer insight back into product roadmap. Benefits We proudly offer the following benefits for our full time employees: Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave) Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) Parental Leave Fertility and family building benefits through Carrot Daily lunches and snacks in the office to keep you at your best These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
24/07/2026
Full time
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block's Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We're an in-office company, driven by a shared commitment to excellence and velocity. Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team. About the Team Over the past few years, development of LLMs has evolved at a rapid pace. It's not enough for our customers to just "set it and forget it" when it comes to AI software. Truly successful AI Agents require hands on execution, rigorous iteration, and deep technical delivery to reach enterprise grade performance. We're creating an Agent Builder Org: a specialized technical delivery team responsible for end to end execution of AI agent builds. Agent Builders own the hands on work required to deliver best in class agents-writing and configuring key components, validating integrations, and ensuring agents perform reliably at scale. This team brings greater specialization and focus to build quality. Agent Builders are technical and customer facing: you'll interface with senior technical stakeholders on the customer side while also going deep on agent configuration and build execution. About the Role As a Customer Engineer, Agent Builder, you will be responsible for end to end execution of AI agent builds for strategic customers. This is a highly technical delivery role where you will own the implementation work required to launch and scale enterprise quality agents-partnering with customers and internal teams to define success, translate requirements into build plans, and deliver agents that meaningfully impact the customer's business. You'll work closely with Agent PMs, Agent Success, Engineering, and GTM teams to create tight feedback loops: executing builds, surfacing gaps, and influencing the evolution of Decagon's agent building platform based on real customer needs. This role is ideal for someone who thrives in fast moving environments, enjoys shipping customer facing technical work, and can balance hands on execution with structured thinking. In this role, you will Own end to end architecture and execution of AI agent builds for enterprise customers, from systems design and initial scoping through implementation, evaluation, and production deployment. Design and engineer the core agentic logic governing agent behavior, applying engineering principles to optimize quality, reliability, and correctness across non deterministic model outputs. Engineer and validate layered guardrails and supervisory controls to ensure safe, compliant, and predictable agent performance across real world scenarios. Architect, build, and test integrations with customer systems (e.g., data pipelines, CRMs, ticketing systems), including building the tools, APIs, and workflows needed for reliable deployments at scale. Interface with senior technical stakeholders at customers to define success criteria and system requirements, and drive technical delivery against timelines. Diagnose, debug, and resolve both probabilistic and technical failures through root cause analysis of execution traces, error logs, and model behavior. Design evaluation and regression testing frameworks to validate agent behavior against ground truth and guard against performance drift. Translate customer needs into clear internal documentation and run tight feedback loops with Engineering to drive platform improvements. Partner closely with APMs, Engineering, Design, and Go To Market teams to deliver consistent, repeatable, best in class agent builds. Your background looks something like this Have 5+ years of relevant experience in a technical customer facing role (e.g., solutions engineering, forward deployed engineering, technical consulting, implementation engineering, technical product/PM, or similar). Native or business level fluency in both written and spoken English and German is required. Strong technical foundation: comfortable writing code, working with APIs, and building/validating integrations end to end. Experience delivering production grade customer solutions that require structured execution, testing/validation, and iteration. Ability to communicate clearly with senior technical stakeholders, translate requirements into implementation plans, and drive delivery. Comfort working in fast moving, ambiguous environments where you shape solutions as much as you implement them. Even better if you have Experience building with or around LLMs / AI agents (prompting, evaluation, guardrails, tooling, workflow design, etc.). Experience with enterprise SaaS integrations (e.g., ticketing systems, CRM, data pipelines) and associated security/compliance considerations. A Computer Science, Engineering, or Math degree, or equivalent technical experience. Strong product instinct: ability to write crisp PRDs, define success metrics, and contribute customer insight back into product roadmap. Benefits We proudly offer the following benefits for our full time employees: Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave) Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) Parental Leave Fertility and family building benefits through Carrot Daily lunches and snacks in the office to keep you at your best These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block's Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We're proud to be backed by world class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We're an in office company, driven by a shared commitment to excellence and velocity. Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team. About the Team Over the past few years, development of LLMs has evolved at a rapid pace. It's not enough for our customers to just "set it and forget it" when it comes to AI software. Truly successful AI agents require hands on execution, rigorous iteration, and deep technical delivery to reach enterprise grade performance. We're creating an Agent Builder Org: a specialized technical delivery team responsible for end to end execution of AI agent builds. Agent Builders own the hands on work required to deliver best in class agents-writing and configuring key components, validating integrations, and ensuring agents perform reliably at scale. This team brings greater specialization and focus to build quality. Agent Builders are technical and customer facing: you'll interface with senior technical stakeholders on the customer side while also going deep on agent configuration and build execution. About the Role As a Customer Engineer, Agent Builder, you will be responsible for end to end execution of AI agent builds for strategic customers. This is a highly technical delivery role where you will own the implementation work required to launch and scale enterprise quality agents-partnering with customers and internal teams to define success, translate requirements into build plans, and deliver agents that meaningfully impact the customer's business. You'll work closely with Agent PMs, Agent Success, Engineering, and GTM teams to create tight feedback loops: executing builds, surfacing gaps, and influencing the evolution of Decagon's agent building platform based on real customer needs. This role is ideal for someone who thrives in fast moving environments, enjoys shipping customer facing technical work, and can balance hands on execution with structured thinking. In this role, you will Own end to end architecture and execution of AI agent builds for enterprise customers, from systems design and initial scoping through implementation, evaluation, and production deployment. Design and engineer the core agentic logic governing agent behavior, applying engineering principles to optimize quality, reliability, and correctness across non deterministic model outputs. Engineer and validate layered guardrails and supervisory controls to ensure safe, compliant, and predictable agent performance across real world scenarios. Architect, build, and test integrations with customer systems (e.g., data pipelines, CRMs, ticketing systems), including building the tools, APIs, and workflows needed for reliable deployments at scale. Interface with senior technical stakeholders at customers to define success criteria and system requirements, and drive technical delivery against timelines. Diagnose, debug, and resolve both probabilistic and technical failures through root cause analysis of execution traces, error logs, and model behavior. Design evaluation and regression testing frameworks to validate agent behavior against ground truth and guard against performance drift. Translate customer needs into clear internal documentation and run tight feedback loops with Engineering to drive platform improvements. Partner closely with APMs, Engineering, Design, and Go To Market teams to deliver consistent, repeatable, best in class agent builds. Your background looks something like this Have 5+ years of relevant experience in a technical customer facing role (e.g., solutions engineering, forward deployed engineering, technical consulting, implementation engineering, technical product/PM, or similar). Native or business level fluency in both written and spoken English and French is required. Strong technical foundation: comfortable writing code, working with APIs, and building/validating integrations end to end. Experience delivering production grade customer solutions that require structured execution, testing/validation, and iteration. Ability to communicate clearly with senior technical stakeholders, translate requirements into implementation plans, and drive delivery. Comfort working in fast moving, ambiguous environments where you shape solutions as much as you implement them. Even better if you have Experience building with or around LLMs / AI agents (prompting, evaluation, guardrails, tooling, workflow design, etc.). Experience with enterprise SaaS integrations (e.g., ticketing systems, CRM, data pipelines) and associated security/compliance considerations. A Computer Science, Engineering, or Math degree, or equivalent technical experience. Strong product instinct: ability to write crisp PRDs, define success metrics, and contribute customer insight back into product roadmap. Benefits We proudly offer the following benefits for our full time employees: Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave) Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) Parental Leave Fertility and family building benefits through Carrot Daily lunches and snacks in the office to keep you at your best These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
24/07/2026
Full time
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block's Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We're proud to be backed by world class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We're an in office company, driven by a shared commitment to excellence and velocity. Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team. About the Team Over the past few years, development of LLMs has evolved at a rapid pace. It's not enough for our customers to just "set it and forget it" when it comes to AI software. Truly successful AI agents require hands on execution, rigorous iteration, and deep technical delivery to reach enterprise grade performance. We're creating an Agent Builder Org: a specialized technical delivery team responsible for end to end execution of AI agent builds. Agent Builders own the hands on work required to deliver best in class agents-writing and configuring key components, validating integrations, and ensuring agents perform reliably at scale. This team brings greater specialization and focus to build quality. Agent Builders are technical and customer facing: you'll interface with senior technical stakeholders on the customer side while also going deep on agent configuration and build execution. About the Role As a Customer Engineer, Agent Builder, you will be responsible for end to end execution of AI agent builds for strategic customers. This is a highly technical delivery role where you will own the implementation work required to launch and scale enterprise quality agents-partnering with customers and internal teams to define success, translate requirements into build plans, and deliver agents that meaningfully impact the customer's business. You'll work closely with Agent PMs, Agent Success, Engineering, and GTM teams to create tight feedback loops: executing builds, surfacing gaps, and influencing the evolution of Decagon's agent building platform based on real customer needs. This role is ideal for someone who thrives in fast moving environments, enjoys shipping customer facing technical work, and can balance hands on execution with structured thinking. In this role, you will Own end to end architecture and execution of AI agent builds for enterprise customers, from systems design and initial scoping through implementation, evaluation, and production deployment. Design and engineer the core agentic logic governing agent behavior, applying engineering principles to optimize quality, reliability, and correctness across non deterministic model outputs. Engineer and validate layered guardrails and supervisory controls to ensure safe, compliant, and predictable agent performance across real world scenarios. Architect, build, and test integrations with customer systems (e.g., data pipelines, CRMs, ticketing systems), including building the tools, APIs, and workflows needed for reliable deployments at scale. Interface with senior technical stakeholders at customers to define success criteria and system requirements, and drive technical delivery against timelines. Diagnose, debug, and resolve both probabilistic and technical failures through root cause analysis of execution traces, error logs, and model behavior. Design evaluation and regression testing frameworks to validate agent behavior against ground truth and guard against performance drift. Translate customer needs into clear internal documentation and run tight feedback loops with Engineering to drive platform improvements. Partner closely with APMs, Engineering, Design, and Go To Market teams to deliver consistent, repeatable, best in class agent builds. Your background looks something like this Have 5+ years of relevant experience in a technical customer facing role (e.g., solutions engineering, forward deployed engineering, technical consulting, implementation engineering, technical product/PM, or similar). Native or business level fluency in both written and spoken English and French is required. Strong technical foundation: comfortable writing code, working with APIs, and building/validating integrations end to end. Experience delivering production grade customer solutions that require structured execution, testing/validation, and iteration. Ability to communicate clearly with senior technical stakeholders, translate requirements into implementation plans, and drive delivery. Comfort working in fast moving, ambiguous environments where you shape solutions as much as you implement them. Even better if you have Experience building with or around LLMs / AI agents (prompting, evaluation, guardrails, tooling, workflow design, etc.). Experience with enterprise SaaS integrations (e.g., ticketing systems, CRM, data pipelines) and associated security/compliance considerations. A Computer Science, Engineering, or Math degree, or equivalent technical experience. Strong product instinct: ability to write crisp PRDs, define success metrics, and contribute customer insight back into product roadmap. Benefits We proudly offer the following benefits for our full time employees: Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave) Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) Parental Leave Fertility and family building benefits through Carrot Daily lunches and snacks in the office to keep you at your best These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
KAYAK, part of Booking Holdings (NASDAQ: BKNG), is a leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We're also transforming business travel with a new corporate travel solution, KAYAK for Business. As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world. We're looking for a curious, collaborative Associate Front End Software Engineer to join our Cars Meta UI team - the group responsible for the Cars search experience used by millions of travelers everyday. This is a role where you'll grow quickly, contribute meaningfully from day one, and be supported by a team that values learning, quality, and working well together. This role is required to work from either our Cambridge or Concord, MA office 3 days per week. In this role you will: Deliver well-scoped front-end features for KAYAK's Cars search vertical that reach millions of travelers daily, working alongside senior engineers who will support your growth Implement clean, maintainable React and TypeScript code that meets the team's quality standards Collaborate with product managers, designers, and backend engineers to translate clearly defined requirements into polished, user-facing experiences across web and mobile Participate in code reviews - both receiving and providing constructive feedback Write unit, integration, and end-to-end tests to ensure reliability and prevent regressions Leverage AI coding tools (such as Claude Code) to improve your development velocity and code quality, in line with the team's engineering practices Engage actively in agile ceremonies - sprint planning, standups, and retrospectives - contributing ideas and flagging blockers to keep delivery on track Please apply if you have: A degree or equivalent practical experience in Computer Science, Software Engineering, or a related technical field - or a portfolio of work that demonstrates the same foundational skills Foundational proficiency in HTML, CSS, and JavaScript, with exposure to TypeScript preferred Hands on experience with React or a comparable modern UI framework Familiarity with version control using Git and comfort contributing to a shared, collaborative codebase An ability to work with AI coding tools to improve development velocity and code quality, in line with the team's engineering practices Clear communication skills, a collaborative mindset, and openness to giving and receiving feedback through code reviews and agile ceremonies The capacity to thrive in a hybrid working model, including the ability to attend the Cambridge or Concord office at least 3 days per week Benefits and Perks Work from (almost) anywhere for up to 20 days per year Focus on mental health and well being: Company paid therapy sessions through SpringHealth Company paid subscription to HeadSpace Company wide week off a year - the whole team fully recharges (and returns without a pile up of work!) No meeting Fridays Paid parental leave Generous paid vacation + time off for your birthday Paid volunteer time Focus on your career growth: Development Dollars Leadership development Access to thousands of on demand e learnings Travel Discounts Employee Resource Groups Competitive retirement and health plans Free lunch 2 days per week Fun quarterly events such as boat trips, arcades, ski trips, Thursday happy hours, and more Compensation There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this Massachusetts based role is $ 95000 - 105000, not inclusive of annual bonus and recurring RSU grants. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. Inclusion At KAYAK, we want everyone to have the space to grow, share ideas and do great work. That's why we're focused on hiring the best talent from all walks of life and experiences, supporting them well and making sure no one feels like they have to fit a mold to belong here. Need any adjustments for the interview, application or on the job? No problem - just give us a heads up. We've got you.
24/07/2026
Full time
KAYAK, part of Booking Holdings (NASDAQ: BKNG), is a leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We're also transforming business travel with a new corporate travel solution, KAYAK for Business. As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world. We're looking for a curious, collaborative Associate Front End Software Engineer to join our Cars Meta UI team - the group responsible for the Cars search experience used by millions of travelers everyday. This is a role where you'll grow quickly, contribute meaningfully from day one, and be supported by a team that values learning, quality, and working well together. This role is required to work from either our Cambridge or Concord, MA office 3 days per week. In this role you will: Deliver well-scoped front-end features for KAYAK's Cars search vertical that reach millions of travelers daily, working alongside senior engineers who will support your growth Implement clean, maintainable React and TypeScript code that meets the team's quality standards Collaborate with product managers, designers, and backend engineers to translate clearly defined requirements into polished, user-facing experiences across web and mobile Participate in code reviews - both receiving and providing constructive feedback Write unit, integration, and end-to-end tests to ensure reliability and prevent regressions Leverage AI coding tools (such as Claude Code) to improve your development velocity and code quality, in line with the team's engineering practices Engage actively in agile ceremonies - sprint planning, standups, and retrospectives - contributing ideas and flagging blockers to keep delivery on track Please apply if you have: A degree or equivalent practical experience in Computer Science, Software Engineering, or a related technical field - or a portfolio of work that demonstrates the same foundational skills Foundational proficiency in HTML, CSS, and JavaScript, with exposure to TypeScript preferred Hands on experience with React or a comparable modern UI framework Familiarity with version control using Git and comfort contributing to a shared, collaborative codebase An ability to work with AI coding tools to improve development velocity and code quality, in line with the team's engineering practices Clear communication skills, a collaborative mindset, and openness to giving and receiving feedback through code reviews and agile ceremonies The capacity to thrive in a hybrid working model, including the ability to attend the Cambridge or Concord office at least 3 days per week Benefits and Perks Work from (almost) anywhere for up to 20 days per year Focus on mental health and well being: Company paid therapy sessions through SpringHealth Company paid subscription to HeadSpace Company wide week off a year - the whole team fully recharges (and returns without a pile up of work!) No meeting Fridays Paid parental leave Generous paid vacation + time off for your birthday Paid volunteer time Focus on your career growth: Development Dollars Leadership development Access to thousands of on demand e learnings Travel Discounts Employee Resource Groups Competitive retirement and health plans Free lunch 2 days per week Fun quarterly events such as boat trips, arcades, ski trips, Thursday happy hours, and more Compensation There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this Massachusetts based role is $ 95000 - 105000, not inclusive of annual bonus and recurring RSU grants. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. Inclusion At KAYAK, we want everyone to have the space to grow, share ideas and do great work. That's why we're focused on hiring the best talent from all walks of life and experiences, supporting them well and making sure no one feels like they have to fit a mold to belong here. Need any adjustments for the interview, application or on the job? No problem - just give us a heads up. We've got you.
Are you a Project Manager with a passion for driving digital transformation? Do you thrive in a dynamic environment, leading teams to deliver outstanding results for clients? If so, we want you to be part of our innovative digital consultancy! Storm ID is an Edinburgh-based digital transformation consultancy that helps organisations accelerate their use of digital, data and AI. We believe in tailored solutions, assembling expert teams to address each client's unique needs. Our services span strategy, design, technology and data & AI, ensuring seamless end-to-end delivery of platforms, products and services with real-world impact. What sets us apart is our commitment to long lasting, data driven, user centered change. We enjoy close collaboration between our teams, ensuring projects move smoothly from discovery to design to delivery. We recognise the crucial link between digital and data, creating intelligent services that leverage both. We work with a range of clients across the Scottish and UK public and private sectors. We're looking for a Project Manager to join our Project Management Office and take real ownership of digital project delivery. This is a hands on role where you'll run projects end to end, from initiation through to completion, acting as the primary point of contact your clients rely on throughout. You'll manage digital projects across their full lifecycle, working closely with clients, multidisciplinary delivery teams and internal stakeholders. You'll own scope, budgets, plans and governance, and be trusted to keep delivery moving and keep clients informed at every stage. No two projects are the same, and you will work across a variety of projects, sectors and services, picking up new challenges and building your skills as you go. You'll be part of a collaborative, supportive PMO where learning is encouraged and delivery quality matters. We're proud of the relationships we build with clients, and we are looking for someone who shares that ethos. About you We know that many Project Managers will come from a variety of backgrounds, and we encourage and value people who bring unique perspectives and knowledge to our team. You're someone who takes genuine ownership of your projects, are comfortable making decisions, solving problems and keeping delivery moving in a fast paced consultancy environment. You bring a collaborative style that gets the best from the people around you, and you're confident managing client relationship alongside internal multidisciplinary delivery teams. You'll also bring; Experience delivering digital projects end to end, from initiation through to completion and handover A working knowledge of agile, waterfall and hybrid delivery approaches, and the judgement to apply the right one Experience managing project budgets, forecasts, time recording and change control The ability to build strong client relationships, managing expectations clearly and handling challenges with professionalism Strong risk and issue management skills, with a solutions focused mindset that keeps things moving Clear, confident communication skills that work equally well in a client meeting and a team stand up Adaptable, empathetic and confident at coordinating multidisciplinary teams, designers, engineers, testers, etc, and maintaining delivery momentum Organised and detail oriented, with the ability to hold multiple projects and priorities at once without dropping the ball Demonstrable AI literacy; you'll be expected to use AI tools confidently as part of your day to day practice, from automating routine tasks to improving the quality and speed of your outputs, so you can stay focused on what matters most: delivery momentum and client outcomes One more thing - research indicates that marginalised groups of people may not apply for jobs unless they meet 100% of the qualifications. We also know that Project Managers come from many backgrounds. We value people who bring unique perspectives and new knowledge to our team. If you believe you're qualified, but don't "tick all the boxes", please submit an application. What you'll do As a Project Manager, reporting to the Head of PMO, you'll own the day to day management and end to end delivery of digital projects, ensuring they land on time, within budget and to a high standard. Here are some examples to give you a flavour of what you'll do: Own end to end project delivery using the right methodology, agile, hybrid, waterfall, from initiation through to completion and transition Collaborate closely with clients to understand their needs, define project requirements, and provide regular updates on project progress, ensuring transparency and alignment Manage project budgets, forecasts and change control, keeping a close eye on commercial performance and escalating risks early Own and actively manage project scope, risks, issues, assumptions and dependencies, keeping your RAID log live and acting before things become blockers Motivate and inspire project teams, providing guidance, support and direction to ensure successful project delivery Maintain accurate project tracking in tools like Azure DevOps and Float, producing delivery highlight reports for clients and internal stakeholders Support quality assurance, UAT coordination and go live planning, ensuring projects transition clearly into warranty or BAU Contribute to lessons learned, champion delivery best practices and support the growth of junior team members Storm ID offers flexibility hybrid working. For this role, we welcome candidates who are based in Edinburgh and commit to spending a few days a week in our office. We believe in rewarding our people for the great work that they do. The benefits we offer include: 33 days of leave - that includes 4 statutory days over Christmas and New Year, with all other bank holidays included as regular leave you can take whenever you want Paid training and development (after 3 months) Performance related pay (after 1 year) Private medical insurance with BUPA (after 1 year) We know that a diverse workforce brings with it diverse ways of thinking, fresh perspectives, and new approaches to solving problems. And that benefits our clients as well as our employees. Storm ID is proud to be an equal opportunities employer and we welcome applications from everyone.
24/07/2026
Full time
Are you a Project Manager with a passion for driving digital transformation? Do you thrive in a dynamic environment, leading teams to deliver outstanding results for clients? If so, we want you to be part of our innovative digital consultancy! Storm ID is an Edinburgh-based digital transformation consultancy that helps organisations accelerate their use of digital, data and AI. We believe in tailored solutions, assembling expert teams to address each client's unique needs. Our services span strategy, design, technology and data & AI, ensuring seamless end-to-end delivery of platforms, products and services with real-world impact. What sets us apart is our commitment to long lasting, data driven, user centered change. We enjoy close collaboration between our teams, ensuring projects move smoothly from discovery to design to delivery. We recognise the crucial link between digital and data, creating intelligent services that leverage both. We work with a range of clients across the Scottish and UK public and private sectors. We're looking for a Project Manager to join our Project Management Office and take real ownership of digital project delivery. This is a hands on role where you'll run projects end to end, from initiation through to completion, acting as the primary point of contact your clients rely on throughout. You'll manage digital projects across their full lifecycle, working closely with clients, multidisciplinary delivery teams and internal stakeholders. You'll own scope, budgets, plans and governance, and be trusted to keep delivery moving and keep clients informed at every stage. No two projects are the same, and you will work across a variety of projects, sectors and services, picking up new challenges and building your skills as you go. You'll be part of a collaborative, supportive PMO where learning is encouraged and delivery quality matters. We're proud of the relationships we build with clients, and we are looking for someone who shares that ethos. About you We know that many Project Managers will come from a variety of backgrounds, and we encourage and value people who bring unique perspectives and knowledge to our team. You're someone who takes genuine ownership of your projects, are comfortable making decisions, solving problems and keeping delivery moving in a fast paced consultancy environment. You bring a collaborative style that gets the best from the people around you, and you're confident managing client relationship alongside internal multidisciplinary delivery teams. You'll also bring; Experience delivering digital projects end to end, from initiation through to completion and handover A working knowledge of agile, waterfall and hybrid delivery approaches, and the judgement to apply the right one Experience managing project budgets, forecasts, time recording and change control The ability to build strong client relationships, managing expectations clearly and handling challenges with professionalism Strong risk and issue management skills, with a solutions focused mindset that keeps things moving Clear, confident communication skills that work equally well in a client meeting and a team stand up Adaptable, empathetic and confident at coordinating multidisciplinary teams, designers, engineers, testers, etc, and maintaining delivery momentum Organised and detail oriented, with the ability to hold multiple projects and priorities at once without dropping the ball Demonstrable AI literacy; you'll be expected to use AI tools confidently as part of your day to day practice, from automating routine tasks to improving the quality and speed of your outputs, so you can stay focused on what matters most: delivery momentum and client outcomes One more thing - research indicates that marginalised groups of people may not apply for jobs unless they meet 100% of the qualifications. We also know that Project Managers come from many backgrounds. We value people who bring unique perspectives and new knowledge to our team. If you believe you're qualified, but don't "tick all the boxes", please submit an application. What you'll do As a Project Manager, reporting to the Head of PMO, you'll own the day to day management and end to end delivery of digital projects, ensuring they land on time, within budget and to a high standard. Here are some examples to give you a flavour of what you'll do: Own end to end project delivery using the right methodology, agile, hybrid, waterfall, from initiation through to completion and transition Collaborate closely with clients to understand their needs, define project requirements, and provide regular updates on project progress, ensuring transparency and alignment Manage project budgets, forecasts and change control, keeping a close eye on commercial performance and escalating risks early Own and actively manage project scope, risks, issues, assumptions and dependencies, keeping your RAID log live and acting before things become blockers Motivate and inspire project teams, providing guidance, support and direction to ensure successful project delivery Maintain accurate project tracking in tools like Azure DevOps and Float, producing delivery highlight reports for clients and internal stakeholders Support quality assurance, UAT coordination and go live planning, ensuring projects transition clearly into warranty or BAU Contribute to lessons learned, champion delivery best practices and support the growth of junior team members Storm ID offers flexibility hybrid working. For this role, we welcome candidates who are based in Edinburgh and commit to spending a few days a week in our office. We believe in rewarding our people for the great work that they do. The benefits we offer include: 33 days of leave - that includes 4 statutory days over Christmas and New Year, with all other bank holidays included as regular leave you can take whenever you want Paid training and development (after 3 months) Performance related pay (after 1 year) Private medical insurance with BUPA (after 1 year) We know that a diverse workforce brings with it diverse ways of thinking, fresh perspectives, and new approaches to solving problems. And that benefits our clients as well as our employees. Storm ID is proud to be an equal opportunities employer and we welcome applications from everyone.
Java Engineer 6 Months £483 Inside IR35 As a Java Engineer, you will remediate, stabilise, and modernise Java applications participating in the "Ingres?only" pathway-decoupling data from Ingres to target relational platforms (Oracle/SQL Server) and implementing secure, supportable fixes that reduce risk ahead of March 2027. You'll collaborate with architects, DB specialists, testers, and delivery leads to plan and execute safe change in line with the client MU standards. Key Outcomes Risk reduction & compliance: Identify and remediate vulnerabilities, unsupported dependencies, and non?compliant Java patterns to meet MU security and data?protection expectations. Decoupling from Ingres: Refactor Java data access layers and any other necessary application components; supporting migration from Ingres to the agreed target RDBMS. Quality & Release readiness: Deliver thoroughly tested fixes and enhancements that are verifiable in SIT, E2E/UAT and OAT/NFR phases, supporting traceability and sign?off. Knowledge transfer: Produce clear documentation and handover notes to run teams. Responsibilities Analyse Java applications (TBC but likely JSP/Servlets, Spring, JDBC, custom libraries) to map dependencies and Ingres touchpoints. Design and implement low?risk remediation: data access abstraction, connection?string/driver changes, error?handling hardening, and performance fixes aligned to target databases. Collaborate with DBAs to plan and validate schema/data migration and optimise SQL queries post?migration. Build and execute test plans with QA: unit/functional/regression, non?functional (reliability, performance), and defect lifecycle management across SIT, E2E/UAT and OAT. Contribute to release documentation and change approvals; support rehearsals and cutovers where needed. Work within the clients governance for security, data protection, and auditability; keep artefacts current (design notes, runbooks, KT packs). Participate in agile ceremonies; coordinate with Actian Exit streams and Model Office activities. Essential Skills & Experience Strong Java: Core Java, JDBC, JSP/Servlets, Spring Framework, and integration with legacy systems. Legacy remediation in regulated environments: diagnosing runtime faults, dependency drift, and security gaps; implementing safe, minimal?change fixes. Database fluency: experience moving away from Ingres or similar RDBMS; comfort working with DBAs on schema, queries, and performance while preserving behaviour. Quality engineering: practical test design, defect triage, and readiness for multi?phase test models (SIT/E2E/UAT/OAT). Delivery habits: version control (Git/TFS), lightweight design documentation, and effective stakeholder communication. Experience working in a Scrum and Kanban environment using Test-Driven Development and Pair Programming. Flexibility: ability to adapt to different approaches (AI-assistance etc.) and technologies as required. Traits: Innovative thinking and strong problem-solving skills. Desirable Awareness of Actian Exit remediation pathways and the specific Java services in scope. Familiarity with AI?assisted upgrade accelerators and technical proving approaches used in the programme. Experience with the clients MU governance, SD&T/implementation forums, or Model Office validation.
24/07/2026
Full time
Java Engineer 6 Months £483 Inside IR35 As a Java Engineer, you will remediate, stabilise, and modernise Java applications participating in the "Ingres?only" pathway-decoupling data from Ingres to target relational platforms (Oracle/SQL Server) and implementing secure, supportable fixes that reduce risk ahead of March 2027. You'll collaborate with architects, DB specialists, testers, and delivery leads to plan and execute safe change in line with the client MU standards. Key Outcomes Risk reduction & compliance: Identify and remediate vulnerabilities, unsupported dependencies, and non?compliant Java patterns to meet MU security and data?protection expectations. Decoupling from Ingres: Refactor Java data access layers and any other necessary application components; supporting migration from Ingres to the agreed target RDBMS. Quality & Release readiness: Deliver thoroughly tested fixes and enhancements that are verifiable in SIT, E2E/UAT and OAT/NFR phases, supporting traceability and sign?off. Knowledge transfer: Produce clear documentation and handover notes to run teams. Responsibilities Analyse Java applications (TBC but likely JSP/Servlets, Spring, JDBC, custom libraries) to map dependencies and Ingres touchpoints. Design and implement low?risk remediation: data access abstraction, connection?string/driver changes, error?handling hardening, and performance fixes aligned to target databases. Collaborate with DBAs to plan and validate schema/data migration and optimise SQL queries post?migration. Build and execute test plans with QA: unit/functional/regression, non?functional (reliability, performance), and defect lifecycle management across SIT, E2E/UAT and OAT. Contribute to release documentation and change approvals; support rehearsals and cutovers where needed. Work within the clients governance for security, data protection, and auditability; keep artefacts current (design notes, runbooks, KT packs). Participate in agile ceremonies; coordinate with Actian Exit streams and Model Office activities. Essential Skills & Experience Strong Java: Core Java, JDBC, JSP/Servlets, Spring Framework, and integration with legacy systems. Legacy remediation in regulated environments: diagnosing runtime faults, dependency drift, and security gaps; implementing safe, minimal?change fixes. Database fluency: experience moving away from Ingres or similar RDBMS; comfort working with DBAs on schema, queries, and performance while preserving behaviour. Quality engineering: practical test design, defect triage, and readiness for multi?phase test models (SIT/E2E/UAT/OAT). Delivery habits: version control (Git/TFS), lightweight design documentation, and effective stakeholder communication. Experience working in a Scrum and Kanban environment using Test-Driven Development and Pair Programming. Flexibility: ability to adapt to different approaches (AI-assistance etc.) and technologies as required. Traits: Innovative thinking and strong problem-solving skills. Desirable Awareness of Actian Exit remediation pathways and the specific Java services in scope. Familiarity with AI?assisted upgrade accelerators and technical proving approaches used in the programme. Experience with the clients MU governance, SD&T/implementation forums, or Model Office validation.
Meet the team! At Preply, the Data ingestion and enrichment team provides a single, trusted, and scalable data foundation. The team ensures that all analytics, machine learning, and product features are built on unified, governed, and production grade data assets in Preply's Lake House, including the extraction, normalization, and generation of structured data from Preply's unstructured assets, forming a durable data moat for AI driven products. As a Senior Data Engineer in the Data Ingestion and Enrichment team, you will design and own the data layer that powers both Preply's analytics, machine learning, and product. You will work closely with ML Platform, Applied/Data Scientists, Analytics Engineering, and Product squads to ensure that features, datasets, and pipelines are production ready, observable, and reusable across the company. This role combines hands on engineering with technical leadership. What you'll be doing: Build trusted ingestion & enrichment foundations (Data Lake and Data as a Product): Design, build, and own Preply's data lake. Ensure every dataset has clear ownership, purpose, schemas, and quality expectations from first ingestion through downstream consumption by analytics, product, and ML teams. Treat trust, correctness, and predictability as first class features of the platform. Own end to end ingestion pipelines (batch & streaming): Develop and operate scalable, reliable batch and streaming ingestion pipelines that support both real time and analytical use cases. Design clear raw standardized consumption layers with explicit responsibilities, lineage, and retention strategies. Balance performance, cost, and reliability as the platform scales. Data quality, contracts & early validation: Define and implement data contracts between producers and consumers, covering schema, freshness, volume, and quality guarantees. Embed validation, anomaly detection, and quality checks early in the ingestion lifecycle to catch issues before they propagate. Standardize how quality metrics are measured, monitored, and surfaced across the platform. Enrichment, modeling & lifecycle management: Build enrichment logic that joins, standardizes, and contextualizes data across domains using shared definitions and reusable patterns. Support historical tracking, point in time correctness, and dataset versioning so downstream users can confidently analyze changes and impacts over time. Observability, reliability & operational excellence: Instrument ingestion pipelines with strong observability: freshness, latency, data quality, and cost metrics. Contribute to SLOs, alerting, and incident response playbooks so data failures are visible, diagnosable, and recoverable. Help move the platform from reactive firefighting to proactive reliability management. Governance & compliance by design: Apply consistent access control, classification, and privacy protections at ingestion time. Ensure sensitive data is properly masked, minimized, or anonymized by default, and that all data flows are auditable and traceable. Make governance invisible to users but deeply embedded in platform workflows. Enable self service & standardization: Contribute to standardized ingestion templates, shared libraries, and platform tooling that enable teams to onboard new data sources independently within clear guardrails. Improve discoverability, documentation, and metadata so datasets are easy to find, understand, and trust without relying on tribal knowledge. Cross team collaboration & ownership: Work closely with Product, Backend, Analytics, and ML partners to align on ingestion requirements, trade offs, and priorities. Promote shared ownership of data quality and platform standards, and help foster a culture where teams move fast together under common data contracts and principles. What you need to succeed: Exposure to and experience building architectural patterns of a large, high scale application (e.g., well designed APIs, high volume data pipelines, efficient algorithms). Solid experience working in platform or data engineering teams (or equivalent impact) with evidence of leading multi stakeholder deliveries.Familiarity with cloud platforms (AWS/GCP or equivalent) and modern DevOps practices. Hands on experience designing and implementing real time and batch data processing infrastructures using modern frameworks like Spark, Flink, Spark streaming, Kafka, Debezium, etc. Expertise with orchestration tools such as Airflow, dbt, or similar. Exceptional problem solving skills paired with a proactive, innovative mindset focused on continuous improvement. Strong communication and cross functional collaboration skills (English level B2+). Why you'll love it at Preply: An open, collaborative, dynamic, and diverse culture; A generous monthly allowance for lessons on Learning & Development budget, and time off for your self development. A competitive financial package with equity, leave allowance, and health insurance; Access to free mental health support platforms; The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting!). Diversity, Equity, and Inclusion is committed to creating an inclusive environment where people of diverse backgrounds can thrive. We believe that the presence of different opinions and viewpoints is a key ingredient for our success as a multicultural Ed Tech company. That means that Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status.
24/07/2026
Full time
Meet the team! At Preply, the Data ingestion and enrichment team provides a single, trusted, and scalable data foundation. The team ensures that all analytics, machine learning, and product features are built on unified, governed, and production grade data assets in Preply's Lake House, including the extraction, normalization, and generation of structured data from Preply's unstructured assets, forming a durable data moat for AI driven products. As a Senior Data Engineer in the Data Ingestion and Enrichment team, you will design and own the data layer that powers both Preply's analytics, machine learning, and product. You will work closely with ML Platform, Applied/Data Scientists, Analytics Engineering, and Product squads to ensure that features, datasets, and pipelines are production ready, observable, and reusable across the company. This role combines hands on engineering with technical leadership. What you'll be doing: Build trusted ingestion & enrichment foundations (Data Lake and Data as a Product): Design, build, and own Preply's data lake. Ensure every dataset has clear ownership, purpose, schemas, and quality expectations from first ingestion through downstream consumption by analytics, product, and ML teams. Treat trust, correctness, and predictability as first class features of the platform. Own end to end ingestion pipelines (batch & streaming): Develop and operate scalable, reliable batch and streaming ingestion pipelines that support both real time and analytical use cases. Design clear raw standardized consumption layers with explicit responsibilities, lineage, and retention strategies. Balance performance, cost, and reliability as the platform scales. Data quality, contracts & early validation: Define and implement data contracts between producers and consumers, covering schema, freshness, volume, and quality guarantees. Embed validation, anomaly detection, and quality checks early in the ingestion lifecycle to catch issues before they propagate. Standardize how quality metrics are measured, monitored, and surfaced across the platform. Enrichment, modeling & lifecycle management: Build enrichment logic that joins, standardizes, and contextualizes data across domains using shared definitions and reusable patterns. Support historical tracking, point in time correctness, and dataset versioning so downstream users can confidently analyze changes and impacts over time. Observability, reliability & operational excellence: Instrument ingestion pipelines with strong observability: freshness, latency, data quality, and cost metrics. Contribute to SLOs, alerting, and incident response playbooks so data failures are visible, diagnosable, and recoverable. Help move the platform from reactive firefighting to proactive reliability management. Governance & compliance by design: Apply consistent access control, classification, and privacy protections at ingestion time. Ensure sensitive data is properly masked, minimized, or anonymized by default, and that all data flows are auditable and traceable. Make governance invisible to users but deeply embedded in platform workflows. Enable self service & standardization: Contribute to standardized ingestion templates, shared libraries, and platform tooling that enable teams to onboard new data sources independently within clear guardrails. Improve discoverability, documentation, and metadata so datasets are easy to find, understand, and trust without relying on tribal knowledge. Cross team collaboration & ownership: Work closely with Product, Backend, Analytics, and ML partners to align on ingestion requirements, trade offs, and priorities. Promote shared ownership of data quality and platform standards, and help foster a culture where teams move fast together under common data contracts and principles. What you need to succeed: Exposure to and experience building architectural patterns of a large, high scale application (e.g., well designed APIs, high volume data pipelines, efficient algorithms). Solid experience working in platform or data engineering teams (or equivalent impact) with evidence of leading multi stakeholder deliveries.Familiarity with cloud platforms (AWS/GCP or equivalent) and modern DevOps practices. Hands on experience designing and implementing real time and batch data processing infrastructures using modern frameworks like Spark, Flink, Spark streaming, Kafka, Debezium, etc. Expertise with orchestration tools such as Airflow, dbt, or similar. Exceptional problem solving skills paired with a proactive, innovative mindset focused on continuous improvement. Strong communication and cross functional collaboration skills (English level B2+). Why you'll love it at Preply: An open, collaborative, dynamic, and diverse culture; A generous monthly allowance for lessons on Learning & Development budget, and time off for your self development. A competitive financial package with equity, leave allowance, and health insurance; Access to free mental health support platforms; The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting!). Diversity, Equity, and Inclusion is committed to creating an inclusive environment where people of diverse backgrounds can thrive. We believe that the presence of different opinions and viewpoints is a key ingredient for our success as a multicultural Ed Tech company. That means that Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status.
LocationNorthampton, Glasgow, United Kingdom# Data / Solution Architect at N Consulting LtdLocationNorthampton, Glasgow, United KingdomSalary£400 - £450 /dayJob TypeContractDate PostedMarch 3rd, 2026Apply Now Job title: Data / Solution Architect Location: Glasgow and Northampton Job type: Contract- 2 days onsite Minimum 8+ years of experience working as Data Architect for AWS Cloud Dataware house Data Architecture & Engineering Deliverables Understand Data Requirements & Authoritative Data Source Assessment : Engage early to capture business and technical data needs. Create and Maintain Architecture Artifacts :o Data Flow Diagrams (DFD) and Logical/Physical Data Models for end-to-end lineage.o Data Dictionary : Define entities, attributes, naming conventions, encryption/tokenization requirements, and traceability for compliance.o Data Mapping Sheets : Document source-to-target mappings, lineage, and transformation logic for all critical flows.o Data Privacy Impact Assessment (DPIA) for sensitive data projects. Update Architecture Vision and Security Components : Ensure alignment with AVD (Architecture Vision Delta) and security design decisions. Cloud & Platform Responsibilities Design and Implement Data Solutions :o Design & Build scalable pipelines (Batch and real-time) using cloud-native tools/frameworks (DIHOP, DIHOC, AWS Glue, DBT, Snowflake, Databricks).o Apply architectural patterns for data lakes, streaming, and batch processing.o Exposure to cloud technologies - Snowflake, Redshift, Apache Flink and Apache Kafka. Technical POCs o Technical assessment of Cloud data technologies to leverage considering Fraud Business and technical requirementso Design, execute and lead POC's involving Cloud technologies to validate/support the assessment. Ensure Compliance with Data Standards :o Apply Barclays Data Architecture Capability Directives and DACM patterns for governance and quality. Integrate Security and Privacy Controls :o Tokenization, masking, and encryption for PII/PCI data across ingestion and storage layers. Governance & Approvals Liaise with Lead Architects Guild and Control Tribes :o Present artifacts for review and sign-off in forums like TAC , EDP ARB , and Fraud Design Authority . Secure Mandatory Approvals :o CAF1 (Non-Prod) and CAF2 (Prod) for environment readiness.o CARA, DPIA and DARB for architecture compliance. Collaboration & Lifecycle Support Work with Solution Architects and Engineering Teams :o Assist in solution design, low-level design, and component build.o Support SIT, OAT, and E2E testing phases for data integrity and performance. Service Transition & RTB Handover :o Ensure smooth deployment and operational readiness for production environments. Continuous Improvement & Standards Define and Enhance Standards : Contribute to Data Dictionary and Data Mapping standards and aide-memoires for consistency. Participate in Architecture Working Groups : Drive adoption of reusable patterns, accelerators, and compliance frameworks.
24/07/2026
Full time
LocationNorthampton, Glasgow, United Kingdom# Data / Solution Architect at N Consulting LtdLocationNorthampton, Glasgow, United KingdomSalary£400 - £450 /dayJob TypeContractDate PostedMarch 3rd, 2026Apply Now Job title: Data / Solution Architect Location: Glasgow and Northampton Job type: Contract- 2 days onsite Minimum 8+ years of experience working as Data Architect for AWS Cloud Dataware house Data Architecture & Engineering Deliverables Understand Data Requirements & Authoritative Data Source Assessment : Engage early to capture business and technical data needs. Create and Maintain Architecture Artifacts :o Data Flow Diagrams (DFD) and Logical/Physical Data Models for end-to-end lineage.o Data Dictionary : Define entities, attributes, naming conventions, encryption/tokenization requirements, and traceability for compliance.o Data Mapping Sheets : Document source-to-target mappings, lineage, and transformation logic for all critical flows.o Data Privacy Impact Assessment (DPIA) for sensitive data projects. Update Architecture Vision and Security Components : Ensure alignment with AVD (Architecture Vision Delta) and security design decisions. Cloud & Platform Responsibilities Design and Implement Data Solutions :o Design & Build scalable pipelines (Batch and real-time) using cloud-native tools/frameworks (DIHOP, DIHOC, AWS Glue, DBT, Snowflake, Databricks).o Apply architectural patterns for data lakes, streaming, and batch processing.o Exposure to cloud technologies - Snowflake, Redshift, Apache Flink and Apache Kafka. Technical POCs o Technical assessment of Cloud data technologies to leverage considering Fraud Business and technical requirementso Design, execute and lead POC's involving Cloud technologies to validate/support the assessment. Ensure Compliance with Data Standards :o Apply Barclays Data Architecture Capability Directives and DACM patterns for governance and quality. Integrate Security and Privacy Controls :o Tokenization, masking, and encryption for PII/PCI data across ingestion and storage layers. Governance & Approvals Liaise with Lead Architects Guild and Control Tribes :o Present artifacts for review and sign-off in forums like TAC , EDP ARB , and Fraud Design Authority . Secure Mandatory Approvals :o CAF1 (Non-Prod) and CAF2 (Prod) for environment readiness.o CARA, DPIA and DARB for architecture compliance. Collaboration & Lifecycle Support Work with Solution Architects and Engineering Teams :o Assist in solution design, low-level design, and component build.o Support SIT, OAT, and E2E testing phases for data integrity and performance. Service Transition & RTB Handover :o Ensure smooth deployment and operational readiness for production environments. Continuous Improvement & Standards Define and Enhance Standards : Contribute to Data Dictionary and Data Mapping standards and aide-memoires for consistency. Participate in Architecture Working Groups : Drive adoption of reusable patterns, accelerators, and compliance frameworks.
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human like AI voice model. Today, we serve millions of users and thousands of businesses - from fast growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher quality results. We do this across the whole company-from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co working: If you're not located near one of our main hubs, we offer a monthly co working stipend. About the role We're looking for an experienced Data Engineer to join our Growth team. You will build and scale our data pipelines, establish best practices, ensure data quality, and enable self service data access across teams. Own and streamline data pipelines from ingestion to delivery, ensuring they are reliable, scalable, and efficient. Implement and maintain dbt best practices, data standards, and quality controls. Build self service tooling and write clear documentation to empower cross functional teams (Engineering, Revenue Operations, Growth, and others) to independently meet their data needs. Create AI agents to serve data questions for others. Requirements Demonstrated experience formalising and scaling data pipelines, ideally as one of the first or early data engineers on a growing team. Expert knowledge of dbt (required). Proficiency with tools across the modern data stack (Python, SQL, BI tools). Structured thinking; ability to simplify complex, messy data into clear structures. Strong ability to understand varied stakeholder requirements and build generalised solutions. Location This role is remote and can be executed globally. If you prefer, you can work from our offices in London, Warsaw, Dublin, New York, San Francisco, and Tokyo.
23/07/2026
Full time
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human like AI voice model. Today, we serve millions of users and thousands of businesses - from fast growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher quality results. We do this across the whole company-from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co working: If you're not located near one of our main hubs, we offer a monthly co working stipend. About the role We're looking for an experienced Data Engineer to join our Growth team. You will build and scale our data pipelines, establish best practices, ensure data quality, and enable self service data access across teams. Own and streamline data pipelines from ingestion to delivery, ensuring they are reliable, scalable, and efficient. Implement and maintain dbt best practices, data standards, and quality controls. Build self service tooling and write clear documentation to empower cross functional teams (Engineering, Revenue Operations, Growth, and others) to independently meet their data needs. Create AI agents to serve data questions for others. Requirements Demonstrated experience formalising and scaling data pipelines, ideally as one of the first or early data engineers on a growing team. Expert knowledge of dbt (required). Proficiency with tools across the modern data stack (Python, SQL, BI tools). Structured thinking; ability to simplify complex, messy data into clear structures. Strong ability to understand varied stakeholder requirements and build generalised solutions. Location This role is remote and can be executed globally. If you prefer, you can work from our offices in London, Warsaw, Dublin, New York, San Francisco, and Tokyo.
One to One personnel Limited
Southend-on-sea, Essex
Quality/Technical Technician Southend 37.5 Hours P/W £32k - £35k Lead technical evaluation & quality assurance activities for packaging materials & production processes. Combine laboratory testing, R&D, regulatory compliance, supplier management & customer support to ensure products meet performance, safety & regulatory requirements. Key Responsibilities: R&D & Technical Development Design & execute R&D trials to evaluate new packaging materials, coatings & structures for technical & production performance. Propose material & process improvements to enhance functionality, manufacturability & cost-effectiveness. Support pilot trials & scale up, documenting methods, results & recommendations. Laboratory Analysis & Testing Perform routine & investigative laboratory analyses (physical, chemical & sensory/odour testing) to support quality investigations, trials & sample orders. Maintain accurate test records, interpret data & prepare technical/quality reports. Manage odour/sensory panels: plan, run, analyse & report results in collaboration with team members. Quality Systems & Data Management Process & analyse manufacturing quality data to support operational quality systems & continuous improvement. Complete customer quality certificates & respond to customer questionnaires & complaints with timely investigations & corrective actions. Prepare & maintain Technical Data Sheets (TDS), Declarations of Compliance (DoC) & other product documentation. Regulatory Compliance & Safety Ensure products & processes comply with applicable regulatory requirements; perform regulatory testing & assessments as required. Conduct COSHH/risk assessments & support implementation of control measures. Maintain awareness of evolving regulatory standards & advise on implications. Supplier & Production Liaison Act as the primary technical contact for suppliers; perform supplier assessments & monitor supplier quality performance. Work closely with production & operations management on day-to-day quality matters & trial support. Provide on-site technical assistance at customer & supplier locations in the UK & overseas as required. Equipment & Lab Management Manage lab supplies, sample orders & inventory. Oversee calibration, servicing & maintenance schedules for laboratory & test equipment; administer associated records. Team Support & Training Provide technical support, training & cover for other quality/technical personnel. Contribute to team reviews & meetings by preparing & presenting relevant technical information. Waste Management & Miscellaneous Support the Quality & Technical Manager in processing & managing operations waste streams. Undertake any other tasks required to meet team responsibilities & objectives. What you need: Degree or HND in Chemistry, Materials Science, Polymer Science, Chemical Engineering or a related discipline. Proven laboratory & analytical skills with experience in packaging materials testing. Strong knowledge of regulatory compliance for packaging materials (e.g. food contact, BRC, etc.) & experience performing regulatory assessments. Experience with root cause analysis, complaints investigations & corrective action implementation. Competence in preparing Technical Data Sheets, Declarations of Compliance & formal technical reports. Experience managing supplier quality & working closely with production teams. Good MS Office skills; experience with quality data systems is desirable. Strong verbal & written communication skills; able to represent the company with customers & suppliers. Desirable Experience with sensory/odour panel methodology. Practical experience of COSHH assessments, equipment calibration management & laboratory health & safety. Willingness to travel domestically & internationally for customer/supplier support. What's in it for you? Salary £32,000 - £38,000 depending on experience. Individual monthly bonuses awarded to those who show extra commitment. Monday to Friday, 9:00am - 5:00pm. 34 days' annual leave, including bank holidays. Company pension scheme with 3% employer contribution. Life cover of 3 x annual salary. Onsite parking. Uniform provided. For more information please contact Sophie Barnes
23/07/2026
Full time
Quality/Technical Technician Southend 37.5 Hours P/W £32k - £35k Lead technical evaluation & quality assurance activities for packaging materials & production processes. Combine laboratory testing, R&D, regulatory compliance, supplier management & customer support to ensure products meet performance, safety & regulatory requirements. Key Responsibilities: R&D & Technical Development Design & execute R&D trials to evaluate new packaging materials, coatings & structures for technical & production performance. Propose material & process improvements to enhance functionality, manufacturability & cost-effectiveness. Support pilot trials & scale up, documenting methods, results & recommendations. Laboratory Analysis & Testing Perform routine & investigative laboratory analyses (physical, chemical & sensory/odour testing) to support quality investigations, trials & sample orders. Maintain accurate test records, interpret data & prepare technical/quality reports. Manage odour/sensory panels: plan, run, analyse & report results in collaboration with team members. Quality Systems & Data Management Process & analyse manufacturing quality data to support operational quality systems & continuous improvement. Complete customer quality certificates & respond to customer questionnaires & complaints with timely investigations & corrective actions. Prepare & maintain Technical Data Sheets (TDS), Declarations of Compliance (DoC) & other product documentation. Regulatory Compliance & Safety Ensure products & processes comply with applicable regulatory requirements; perform regulatory testing & assessments as required. Conduct COSHH/risk assessments & support implementation of control measures. Maintain awareness of evolving regulatory standards & advise on implications. Supplier & Production Liaison Act as the primary technical contact for suppliers; perform supplier assessments & monitor supplier quality performance. Work closely with production & operations management on day-to-day quality matters & trial support. Provide on-site technical assistance at customer & supplier locations in the UK & overseas as required. Equipment & Lab Management Manage lab supplies, sample orders & inventory. Oversee calibration, servicing & maintenance schedules for laboratory & test equipment; administer associated records. Team Support & Training Provide technical support, training & cover for other quality/technical personnel. Contribute to team reviews & meetings by preparing & presenting relevant technical information. Waste Management & Miscellaneous Support the Quality & Technical Manager in processing & managing operations waste streams. Undertake any other tasks required to meet team responsibilities & objectives. What you need: Degree or HND in Chemistry, Materials Science, Polymer Science, Chemical Engineering or a related discipline. Proven laboratory & analytical skills with experience in packaging materials testing. Strong knowledge of regulatory compliance for packaging materials (e.g. food contact, BRC, etc.) & experience performing regulatory assessments. Experience with root cause analysis, complaints investigations & corrective action implementation. Competence in preparing Technical Data Sheets, Declarations of Compliance & formal technical reports. Experience managing supplier quality & working closely with production teams. Good MS Office skills; experience with quality data systems is desirable. Strong verbal & written communication skills; able to represent the company with customers & suppliers. Desirable Experience with sensory/odour panel methodology. Practical experience of COSHH assessments, equipment calibration management & laboratory health & safety. Willingness to travel domestically & internationally for customer/supplier support. What's in it for you? Salary £32,000 - £38,000 depending on experience. Individual monthly bonuses awarded to those who show extra commitment. Monday to Friday, 9:00am - 5:00pm. 34 days' annual leave, including bank holidays. Company pension scheme with 3% employer contribution. Life cover of 3 x annual salary. Onsite parking. Uniform provided. For more information please contact Sophie Barnes
Job Title: Lead Service Architect Location: Remote Perm or Contract Job purpose As the Lead Service Architect, you will spearhead the creation of high-impact service models centered on frictionless Customer Experience (CX) and Employee Experience (EX). Operating at the highest tier of service design, you will leverage the ServiceNow platform to unite a complex corporate ecosystem-including Siebel, Oracle, and Microsoft business systems-into intuitive, modern digital workflows. You will own the design, build, and test validation phases for key service delivery initiatives, ensuring that operational reliability never comes at the expense of user experience. Key Responsibilities Experience-Driven Service Design (CX/EX) Design Human-Centric Workflows: Architect end-to-end service journeys that prioritize usability, speed, and self-service for both external clients (CX) and internal staff (EX). Formulate Experience Indicators: Shift traditional metrics from basic SLAs to Experience Level Agreements (XLAs) that accurately measure user satisfaction and operational friction. Unified Service Blueprints: Produce comprehensive Service Design Packages (SDPs) mapping out user touchpoints, backend data flows, and support tiers across legacy and modern platforms. Service Build & Ecosystem Integration Lead ServiceNow Architecture: Drive the strategic design and structural layout of the ServiceNow ecosystem (including ITOM, ITSM, Customer Service Management, and HR Service Delivery). Orchestrate System Integration: Design workflows that seamlessly bridge ServiceNow with core business applications, ensuring smooth data exchanges with Siebel CRM, Oracle ERP, and Microsoft systems (Dynamics 365, M365, Teams). 1, 2 Optimize Catalogues & Portals: Oversee the structural design of intuitive Service Catalogues and modern Employee Centers to maximize user self-adoption. Service Testing, Validation & Governance Define Human-Centric SAC: Enforce rigorous Service Acceptance Criteria (SAC) that assess both technical stability and user-journey viability across all connected platforms. Validate End-to-End Testing: Spearhead Operational Acceptance Testing (OAT) and User Acceptance Testing (UAT) to catch and resolve workflow friction across integrated systems before deployment. Govern Platform Quality: Establish governance frameworks ensuring that custom technical builds do not compromise the integrity, data syncs, or upgrade paths of the core business platforms. Required Skills & Experience Experience: 8+ years in IT Service Architecture, Enterprise Service Design, or IT Management, with a proven history of leading large-scale transformational initiatives. Strong ability to balance organisational, process and technical dimensions when developing solutions to maximise business outcomes. ServiceNow Expertise: Deep architectural knowledge of the ServiceNow platform, with a strong preference for certifications like ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS). In particular, exceptional understanding of Catalogue / CMDB driven automation playbooks. Ecosystem Knowledge: Strong understanding of enterprise application integration, specifically how to bridge workflows across Siebel CRM, Oracle databases/ERP, and Microsoft enterprise solutions. Experience Management: Practical experience designing and implementing Experience Level Agreements (XLAs) and human-centred design frameworks. AI Proficiency: Power user able to demonstrate successful business value extraction from integrating AI deeply into cognitive workflows, utilizing advanced tools, context layers, and system integrations. Certifications: ITIL 4 Strategic Leader or Managing Professional certification is highly preferred. Leadership & Influence: Masterful stakeholder management skills with a demonstrated ability to influence C-suite executives, engage calmly and constructively with vendor partners and collaborate across business product owners & enterprise architecture teams. Demonstrate a strong commitment to servant-leadership, managing work across multi-cultural and disperse teams. Language(s): High proficiency in English is essential, both written and oral communication skills. Capability in other European languages would be advantageous. Dimensions Understand the business trends and determine the changes to the business process as well lead the discussion with management for changing the operating policies or the process to meet the necessary business requirements. Collaborate with business leaders, product managers, and operations teams to identify and evaluate high impact process initiatives. Support and advise OpCo's, Annuity & Service, Line of Business, Busines Services and Management regarding implementation of new processes, standards and (IT) systems. Design, implement and improve the Product, Services data processes and governance of data standards. Delivers measurable business process improvements, while re-engineering key processes and capabilities and maps to future-state vision. Drives a culture of continuous improvement, learning and improvement and identifies performance trends, bottlenecks and true process costs. Owns and maintains important process documentation and data standards. Ensures this documentation is updated as processes and standards evolve. Communicates updates of processes to key stakeholders, users and provides training if needed. Develop Performance Metrics to measure the business process success and process improvements. And work cross-functionally to measure success consistently and accurately over time. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
22/07/2026
Contractor
Job Title: Lead Service Architect Location: Remote Perm or Contract Job purpose As the Lead Service Architect, you will spearhead the creation of high-impact service models centered on frictionless Customer Experience (CX) and Employee Experience (EX). Operating at the highest tier of service design, you will leverage the ServiceNow platform to unite a complex corporate ecosystem-including Siebel, Oracle, and Microsoft business systems-into intuitive, modern digital workflows. You will own the design, build, and test validation phases for key service delivery initiatives, ensuring that operational reliability never comes at the expense of user experience. Key Responsibilities Experience-Driven Service Design (CX/EX) Design Human-Centric Workflows: Architect end-to-end service journeys that prioritize usability, speed, and self-service for both external clients (CX) and internal staff (EX). Formulate Experience Indicators: Shift traditional metrics from basic SLAs to Experience Level Agreements (XLAs) that accurately measure user satisfaction and operational friction. Unified Service Blueprints: Produce comprehensive Service Design Packages (SDPs) mapping out user touchpoints, backend data flows, and support tiers across legacy and modern platforms. Service Build & Ecosystem Integration Lead ServiceNow Architecture: Drive the strategic design and structural layout of the ServiceNow ecosystem (including ITOM, ITSM, Customer Service Management, and HR Service Delivery). Orchestrate System Integration: Design workflows that seamlessly bridge ServiceNow with core business applications, ensuring smooth data exchanges with Siebel CRM, Oracle ERP, and Microsoft systems (Dynamics 365, M365, Teams). 1, 2 Optimize Catalogues & Portals: Oversee the structural design of intuitive Service Catalogues and modern Employee Centers to maximize user self-adoption. Service Testing, Validation & Governance Define Human-Centric SAC: Enforce rigorous Service Acceptance Criteria (SAC) that assess both technical stability and user-journey viability across all connected platforms. Validate End-to-End Testing: Spearhead Operational Acceptance Testing (OAT) and User Acceptance Testing (UAT) to catch and resolve workflow friction across integrated systems before deployment. Govern Platform Quality: Establish governance frameworks ensuring that custom technical builds do not compromise the integrity, data syncs, or upgrade paths of the core business platforms. Required Skills & Experience Experience: 8+ years in IT Service Architecture, Enterprise Service Design, or IT Management, with a proven history of leading large-scale transformational initiatives. Strong ability to balance organisational, process and technical dimensions when developing solutions to maximise business outcomes. ServiceNow Expertise: Deep architectural knowledge of the ServiceNow platform, with a strong preference for certifications like ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS). In particular, exceptional understanding of Catalogue / CMDB driven automation playbooks. Ecosystem Knowledge: Strong understanding of enterprise application integration, specifically how to bridge workflows across Siebel CRM, Oracle databases/ERP, and Microsoft enterprise solutions. Experience Management: Practical experience designing and implementing Experience Level Agreements (XLAs) and human-centred design frameworks. AI Proficiency: Power user able to demonstrate successful business value extraction from integrating AI deeply into cognitive workflows, utilizing advanced tools, context layers, and system integrations. Certifications: ITIL 4 Strategic Leader or Managing Professional certification is highly preferred. Leadership & Influence: Masterful stakeholder management skills with a demonstrated ability to influence C-suite executives, engage calmly and constructively with vendor partners and collaborate across business product owners & enterprise architecture teams. Demonstrate a strong commitment to servant-leadership, managing work across multi-cultural and disperse teams. Language(s): High proficiency in English is essential, both written and oral communication skills. Capability in other European languages would be advantageous. Dimensions Understand the business trends and determine the changes to the business process as well lead the discussion with management for changing the operating policies or the process to meet the necessary business requirements. Collaborate with business leaders, product managers, and operations teams to identify and evaluate high impact process initiatives. Support and advise OpCo's, Annuity & Service, Line of Business, Busines Services and Management regarding implementation of new processes, standards and (IT) systems. Design, implement and improve the Product, Services data processes and governance of data standards. Delivers measurable business process improvements, while re-engineering key processes and capabilities and maps to future-state vision. Drives a culture of continuous improvement, learning and improvement and identifies performance trends, bottlenecks and true process costs. Owns and maintains important process documentation and data standards. Ensures this documentation is updated as processes and standards evolve. Communicates updates of processes to key stakeholders, users and provides training if needed. Develop Performance Metrics to measure the business process success and process improvements. And work cross-functionally to measure success consistently and accurately over time. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn't just the Best Place to Play - it's also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting edge hardware and network services to more than 100million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Location: United Kingdom, London We're looking for a Senior Software Engineer to build the tools and automated systems we use to validate audio technologies in the PlayStation SDK. This role sits within SDK Quality Engineering, but the work is primarily software engineering. You'll design and build audio analysis tools, automated validation pipelines, regression detection systems, and developer facing diagnostics that help engineers understand whether audio behaviour is correct, stable, and release ready. You'll work closely with Audio SDK engineers and platform teams to turn complex audio quality problems into measurable, repeatable engineering systems. The right person will have strong C/C++ and Python skills, practical digital audio knowledge, and experience building reliable tools, automation, or analysis systems. Previous testing or QE experience is helpful, but we're most interested in engineers who can write production quality code, reason about audio behaviour, and build systems that other engineers depend on. Responsibilities Design, build, and maintain audio validation tools for PlayStation SDK audio libraries and technologies. Write C/C++ and Python code to analyse audio output, detect regressions, compare SDK versions, and validate expected behaviour. Build automated systems for repeatable audio quality measurement, including signal analysis, spectral comparison, latency checks, conformance checks, and regression detection. Create tooling that gives engineers clear evidence when audio behaviour changes. Work with Audio SDK engineers to understand features, risks, expected behaviour, and testability needs. Integrate audio validation into CI, build pipelines, reporting, dashboards, and release workflows. Investigate complex audio issues using debugging, data analysis, signal processing, and collaboration with domain experts. Own technical areas end to end, from requirements and design through implementation, documentation, maintenance, and support. Help define standards for maintainable, reproducible, and trustworthy audio validation tooling. Mentor engineers and share knowledge across SDK QE and Audio SDK teams. Qualifications Strong professional software engineering experience. Strong C/C++ development skills. Strong Python development skills. Practical understanding of digital audio fundamentals (PCM audio, sample rates, channels, latency, dynamic range, filtering, resampling, encoding, frequency domain analysis). Experience building tools, automation, analysis systems, SDK components, test infrastructure, or developer facing systems. Strong debugging skills across code, data, tooling, environments, and pipelines. Ability to take ambiguous technical problems and turn them into robust, maintainable software. Experience with source control, code review, CI, and collaborative engineering workflows. Clear written and verbal communication, especially when explaining technical findings to engineers with different specialisms. Degree in Computer Science, Engineering, Audio Technology, Mathematics, Physics, or equivalent practical experience. Strongly preferred: experience with audio analysis, signal processing, or automated media validation; experience validating libraries, APIs, command line tools, SDKs, runtime systems, or platform level software; experience with automated regression detection and quality measurement; experience working with CI systems such as Jenkins, GitHub Actions, Buildkite, TeamCity, or similar; experience with test frameworks such as GTest, CppUnit, PyTest, or similar. Useful extras: Game audio, console audio, real time audio systems, middleware, audio engines, or SDK development; perceptual or objective audio quality approaches (loudness measurement, spectral comparison, null testing, impulse response analysis, latency measurement, glitch detection, dropout detection, PESQ, POLQA, or PEAQ); spatial audio, 3D audio, binaural rendering, ambisonics, HRTFs, object based audio, or immersive audio formats; performance profiling, numerical correctness testing, floating point tolerances, or cross platform determinism; dashboards, telemetry, reporting, or trend analysis; technical leadership, mentoring, or leading work across multiple teams. Success Audio regressions are detected earlier through automated validation. Engineers have clearer evidence when audio behaviour changes between SDK versions. Audio quality checks are integrated into repeatable CI or release workflows. Key audio validation tools are documented, maintainable, and trusted by engineering teams. The team has a clearer technical strategy for audio quality measurement. You are recognised as a senior technical owner for audio validation systems within SDK QE. Benefits Hybrid working Discretionary bonus opportunity Private Medical Insurance Dental Scheme London Allowance (if applicable) 25 days holiday per year On Site Gym Subsidised Café Free soft drinks On site bar Access to cycle garage and showers Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
22/07/2026
Full time
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn't just the Best Place to Play - it's also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting edge hardware and network services to more than 100million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Location: United Kingdom, London We're looking for a Senior Software Engineer to build the tools and automated systems we use to validate audio technologies in the PlayStation SDK. This role sits within SDK Quality Engineering, but the work is primarily software engineering. You'll design and build audio analysis tools, automated validation pipelines, regression detection systems, and developer facing diagnostics that help engineers understand whether audio behaviour is correct, stable, and release ready. You'll work closely with Audio SDK engineers and platform teams to turn complex audio quality problems into measurable, repeatable engineering systems. The right person will have strong C/C++ and Python skills, practical digital audio knowledge, and experience building reliable tools, automation, or analysis systems. Previous testing or QE experience is helpful, but we're most interested in engineers who can write production quality code, reason about audio behaviour, and build systems that other engineers depend on. Responsibilities Design, build, and maintain audio validation tools for PlayStation SDK audio libraries and technologies. Write C/C++ and Python code to analyse audio output, detect regressions, compare SDK versions, and validate expected behaviour. Build automated systems for repeatable audio quality measurement, including signal analysis, spectral comparison, latency checks, conformance checks, and regression detection. Create tooling that gives engineers clear evidence when audio behaviour changes. Work with Audio SDK engineers to understand features, risks, expected behaviour, and testability needs. Integrate audio validation into CI, build pipelines, reporting, dashboards, and release workflows. Investigate complex audio issues using debugging, data analysis, signal processing, and collaboration with domain experts. Own technical areas end to end, from requirements and design through implementation, documentation, maintenance, and support. Help define standards for maintainable, reproducible, and trustworthy audio validation tooling. Mentor engineers and share knowledge across SDK QE and Audio SDK teams. Qualifications Strong professional software engineering experience. Strong C/C++ development skills. Strong Python development skills. Practical understanding of digital audio fundamentals (PCM audio, sample rates, channels, latency, dynamic range, filtering, resampling, encoding, frequency domain analysis). Experience building tools, automation, analysis systems, SDK components, test infrastructure, or developer facing systems. Strong debugging skills across code, data, tooling, environments, and pipelines. Ability to take ambiguous technical problems and turn them into robust, maintainable software. Experience with source control, code review, CI, and collaborative engineering workflows. Clear written and verbal communication, especially when explaining technical findings to engineers with different specialisms. Degree in Computer Science, Engineering, Audio Technology, Mathematics, Physics, or equivalent practical experience. Strongly preferred: experience with audio analysis, signal processing, or automated media validation; experience validating libraries, APIs, command line tools, SDKs, runtime systems, or platform level software; experience with automated regression detection and quality measurement; experience working with CI systems such as Jenkins, GitHub Actions, Buildkite, TeamCity, or similar; experience with test frameworks such as GTest, CppUnit, PyTest, or similar. Useful extras: Game audio, console audio, real time audio systems, middleware, audio engines, or SDK development; perceptual or objective audio quality approaches (loudness measurement, spectral comparison, null testing, impulse response analysis, latency measurement, glitch detection, dropout detection, PESQ, POLQA, or PEAQ); spatial audio, 3D audio, binaural rendering, ambisonics, HRTFs, object based audio, or immersive audio formats; performance profiling, numerical correctness testing, floating point tolerances, or cross platform determinism; dashboards, telemetry, reporting, or trend analysis; technical leadership, mentoring, or leading work across multiple teams. Success Audio regressions are detected earlier through automated validation. Engineers have clearer evidence when audio behaviour changes between SDK versions. Audio quality checks are integrated into repeatable CI or release workflows. Key audio validation tools are documented, maintainable, and trusted by engineering teams. The team has a clearer technical strategy for audio quality measurement. You are recognised as a senior technical owner for audio validation systems within SDK QE. Benefits Hybrid working Discretionary bonus opportunity Private Medical Insurance Dental Scheme London Allowance (if applicable) 25 days holiday per year On Site Gym Subsidised Café Free soft drinks On site bar Access to cycle garage and showers Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Valcon is a north-western European consulting, technology and data company based in the UK, the Netherlands, Denmark, Sweden, and Croatia. We are seeking a SeniorSpecialist/ Principal Agentic AI Engineer to design, build and deploy intelligent AI agents, copilots and agentic solutions that deliver measurable business outcomes for our clients. This is a hands on engineering role focused on developing production ready agentic solutions using Microsoft AI technologies, Databricks AI capabilities and modern software engineering practices. The successful candidate will combine strong technical skills with expertise in AI agents, orchestration frameworks, enterprise integrations and intelligent automation. The role offers flexibility for candidates from software engineering, AI engineering, agent development, low code or automation backgrounds. We are looking for engineers who are passionate about building practical AI solutions that automate work, augment decision making and transform business processes through intelligent agents. Working alongside architects, consultants and delivery teams, you will contribute to technical design, build scalable and secure solutions, and create reusable assets, frameworks and accelerators that strengthen our Agentic AI capability. Key Responsibilities Design, develop and deploy AI agents, copilots and intelligent automation solutions that deliver measurable business value. Build solutions using Microsoft AI technologies including Copilot Studio, Azure AI Foundry, Azure OpenAI and Microsoft Fabric. Develop intelligent agents using Databricks AI capabilities including Mosaic AI and modern agent development frameworks. Design and implement agent workflows, orchestration patterns and autonomous business processes. Build agents that integrate with enterprise systems, business applications, APIs, data sources and knowledge repositories. Develop retrieval, memory, context management and reasoning capabilities to improve agent effectiveness and user outcomes. Collaborate with Solution Architects and Technical Leads to contribute to solution design and technical decision making. Support discovery workshops, technical design sessions and solution shaping activities where required. Build reusable agent components, skills, frameworks and accelerators that improve delivery quality and speed. Perform testing, evaluation, optimisation and continuous improvement of AI solutions and agent performance. Ensure solutions are secure, scalable, maintainable and aligned to engineering best practices. Contribute to capability development, knowledge sharing and the adoption of emerging agentic technologies. Experience Experience designing, developing and deploying AI powered solutions, intelligent automation platforms, copilots or agentic applications. Experience with one or more modern AI and agentic platforms, including: Microsoft Copilot Studio, Azure AI Foundry, Azure OpenAI, Microsoft Fabric, AI Databricks, Mosaic AI, Databricks Agent Framework, Modern agent orchestration frameworks. Experience integrating solutions with APIs, enterprise systems, business platforms and knowledge sources. Strong understanding of modern software engineering practices and the software development lifecycle. Experience working within Agile delivery environments. Strong analytical, problem solving and troubleshooting skills. Excellent communication and stakeholder engagement skills. Strong software engineering experience using Python, TypeScript, C# or similar modern programming languages. Experience designing and developing AI agents and agentic applications using frameworks such as Semantic Kernel, LangGraph, CrewAI or AutoGen. Hands on experience with Azure AI Foundry, Azure OpenAI or Databricks Mosaic AI to build enterprise AI solutions. Experience developing cloud native applications, APIs and integrating enterprise systems. Knowledge of Retrieval Augmented Generation (RAG), vector search, memory management and AI reasoning techniques. Experience with Microsoft Copilot Studio, Power Platform and Power Automate to deliver intelligent business automation. Strong understanding of Git, CI/CD, DevOps and modern software engineering best practices, including testing, code reviews and quality assurance. Experience designing multi agent architectures, orchestration patterns and workflow automation for complex business processes. Knowledge of AI governance, Responsible AI, security, observability and monitoring within enterprise environments. Excellent problem solving, collaboration and communication skills, with a passion for delivering practical AI solutions that create measurable business value.
22/07/2026
Full time
Valcon is a north-western European consulting, technology and data company based in the UK, the Netherlands, Denmark, Sweden, and Croatia. We are seeking a SeniorSpecialist/ Principal Agentic AI Engineer to design, build and deploy intelligent AI agents, copilots and agentic solutions that deliver measurable business outcomes for our clients. This is a hands on engineering role focused on developing production ready agentic solutions using Microsoft AI technologies, Databricks AI capabilities and modern software engineering practices. The successful candidate will combine strong technical skills with expertise in AI agents, orchestration frameworks, enterprise integrations and intelligent automation. The role offers flexibility for candidates from software engineering, AI engineering, agent development, low code or automation backgrounds. We are looking for engineers who are passionate about building practical AI solutions that automate work, augment decision making and transform business processes through intelligent agents. Working alongside architects, consultants and delivery teams, you will contribute to technical design, build scalable and secure solutions, and create reusable assets, frameworks and accelerators that strengthen our Agentic AI capability. Key Responsibilities Design, develop and deploy AI agents, copilots and intelligent automation solutions that deliver measurable business value. Build solutions using Microsoft AI technologies including Copilot Studio, Azure AI Foundry, Azure OpenAI and Microsoft Fabric. Develop intelligent agents using Databricks AI capabilities including Mosaic AI and modern agent development frameworks. Design and implement agent workflows, orchestration patterns and autonomous business processes. Build agents that integrate with enterprise systems, business applications, APIs, data sources and knowledge repositories. Develop retrieval, memory, context management and reasoning capabilities to improve agent effectiveness and user outcomes. Collaborate with Solution Architects and Technical Leads to contribute to solution design and technical decision making. Support discovery workshops, technical design sessions and solution shaping activities where required. Build reusable agent components, skills, frameworks and accelerators that improve delivery quality and speed. Perform testing, evaluation, optimisation and continuous improvement of AI solutions and agent performance. Ensure solutions are secure, scalable, maintainable and aligned to engineering best practices. Contribute to capability development, knowledge sharing and the adoption of emerging agentic technologies. Experience Experience designing, developing and deploying AI powered solutions, intelligent automation platforms, copilots or agentic applications. Experience with one or more modern AI and agentic platforms, including: Microsoft Copilot Studio, Azure AI Foundry, Azure OpenAI, Microsoft Fabric, AI Databricks, Mosaic AI, Databricks Agent Framework, Modern agent orchestration frameworks. Experience integrating solutions with APIs, enterprise systems, business platforms and knowledge sources. Strong understanding of modern software engineering practices and the software development lifecycle. Experience working within Agile delivery environments. Strong analytical, problem solving and troubleshooting skills. Excellent communication and stakeholder engagement skills. Strong software engineering experience using Python, TypeScript, C# or similar modern programming languages. Experience designing and developing AI agents and agentic applications using frameworks such as Semantic Kernel, LangGraph, CrewAI or AutoGen. Hands on experience with Azure AI Foundry, Azure OpenAI or Databricks Mosaic AI to build enterprise AI solutions. Experience developing cloud native applications, APIs and integrating enterprise systems. Knowledge of Retrieval Augmented Generation (RAG), vector search, memory management and AI reasoning techniques. Experience with Microsoft Copilot Studio, Power Platform and Power Automate to deliver intelligent business automation. Strong understanding of Git, CI/CD, DevOps and modern software engineering best practices, including testing, code reviews and quality assurance. Experience designing multi agent architectures, orchestration patterns and workflow automation for complex business processes. Knowledge of AI governance, Responsible AI, security, observability and monitoring within enterprise environments. Excellent problem solving, collaboration and communication skills, with a passion for delivering practical AI solutions that create measurable business value.
Job Title: Engineer, Software & Controls Location: Any UK Site Our Vision & Why It Matters At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility. We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you're engineering, driving sales, improving production, or supporting our customers. What You'll Do As an Engineer, Software & Controls, you will develop and test software applications for control systems on advanced vehicles. Working within a structured engineering environment, you'll play a key role in the design, development and verification of control architectures and software across the full product lifecycle, supporting both new and existing vehicle platforms. You'll collaborate with internal teams, suppliers and customers to deliver safe, reliable and high-quality control systems. What We're Looking For We're looking for a degree-qualified engineer (or equivalent experience) with a background in software and control systems within a complex engineering environment. You'll bring experience of model-based development and strong knowledge of vehicle systems or similar platforms, alongside excellent communication skills and the ability to manage multiple projects effectively. Experience working within structured engineering or quality-driven processes will be key to success in this role. Bonus if you have: Experience with tools such as Vector, dSPACE, Polarion or Teamcenter Knowledge of requirements management processes Experience with HIL testing and automation (e.g., Speedgoat) Familiarity with ISO26262 or functional safety standards Experience with powertrain or high-voltage control systems What We Offer Because we know that to deliver on our vision, people have to feel supported and inspired: Impact Be part of something that's changing cities, improving air quality, helping public transport evolve. Development & Growth Training programmes, mentorship, opportunities to take on new roles, broaden skills. Culture & Belonging An inclusive environment; your voice matters; we treat people fairly. Perks & Benefits Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits. Our Values - What Guides Us These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other. Safety The health and wellbeing of our team members, and the safety of our products, are our top priority. Quality We strive for excellence in our products, services, and all that we do. Integrity We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace. Accountability We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability. Teamwork We work with our team members, our supplier partners, and our customers to pursue mutual benefits. Sustainability We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations. How to Apply If you see yourself growing with Alexander Dennis and contributing to our vision, we'd love to hear from you. Please complete our online application form and attach your CV! We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences. If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role. Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on or send an email to
22/07/2026
Full time
Job Title: Engineer, Software & Controls Location: Any UK Site Our Vision & Why It Matters At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility. We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you're engineering, driving sales, improving production, or supporting our customers. What You'll Do As an Engineer, Software & Controls, you will develop and test software applications for control systems on advanced vehicles. Working within a structured engineering environment, you'll play a key role in the design, development and verification of control architectures and software across the full product lifecycle, supporting both new and existing vehicle platforms. You'll collaborate with internal teams, suppliers and customers to deliver safe, reliable and high-quality control systems. What We're Looking For We're looking for a degree-qualified engineer (or equivalent experience) with a background in software and control systems within a complex engineering environment. You'll bring experience of model-based development and strong knowledge of vehicle systems or similar platforms, alongside excellent communication skills and the ability to manage multiple projects effectively. Experience working within structured engineering or quality-driven processes will be key to success in this role. Bonus if you have: Experience with tools such as Vector, dSPACE, Polarion or Teamcenter Knowledge of requirements management processes Experience with HIL testing and automation (e.g., Speedgoat) Familiarity with ISO26262 or functional safety standards Experience with powertrain or high-voltage control systems What We Offer Because we know that to deliver on our vision, people have to feel supported and inspired: Impact Be part of something that's changing cities, improving air quality, helping public transport evolve. Development & Growth Training programmes, mentorship, opportunities to take on new roles, broaden skills. Culture & Belonging An inclusive environment; your voice matters; we treat people fairly. Perks & Benefits Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits. Our Values - What Guides Us These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other. Safety The health and wellbeing of our team members, and the safety of our products, are our top priority. Quality We strive for excellence in our products, services, and all that we do. Integrity We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace. Accountability We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability. Teamwork We work with our team members, our supplier partners, and our customers to pursue mutual benefits. Sustainability We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations. How to Apply If you see yourself growing with Alexander Dennis and contributing to our vision, we'd love to hear from you. Please complete our online application form and attach your CV! We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences. If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role. Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on or send an email to
Job Title: Engineer, Software & Controls Location: Any UK Site Our Vision & Why It Matters At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility. We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you're engineering, driving sales, improving production, or supporting our customers. What You'll Do As an Engineer, Software & Controls, you will develop and test software applications for control systems on advanced vehicles. Working within a structured engineering environment, you'll play a key role in the design, development and verification of control architectures and software across the full product lifecycle, supporting both new and existing vehicle platforms. You'll collaborate with internal teams, suppliers and customers to deliver safe, reliable and high-quality control systems. What We're Looking For We're looking for a degree-qualified engineer (or equivalent experience) with a background in software and control systems within a complex engineering environment. You'll bring experience of model-based development and strong knowledge of vehicle systems or similar platforms, alongside excellent communication skills and the ability to manage multiple projects effectively. Experience working within structured engineering or quality-driven processes will be key to success in this role. Bonus if you have: Experience with tools such as Vector, dSPACE, Polarion or Teamcenter Knowledge of requirements management processes Experience with HIL testing and automation (e.g., Speedgoat) Familiarity with ISO26262 or functional safety standards Experience with powertrain or high-voltage control systems What We Offer Because we know that to deliver on our vision, people have to feel supported and inspired: Impact Be part of something that's changing cities, improving air quality, helping public transport evolve. Development & Growth Training programmes, mentorship, opportunities to take on new roles, broaden skills. Culture & Belonging An inclusive environment; your voice matters; we treat people fairly. Perks & Benefits Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits. Our Values - What Guides Us These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other. Safety The health and wellbeing of our team members, and the safety of our products, are our top priority. Quality We strive for excellence in our products, services, and all that we do. Integrity We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace. Accountability We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability. Teamwork We work with our team members, our supplier partners, and our customers to pursue mutual benefits. Sustainability We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations. How to Apply If you see yourself growing with Alexander Dennis and contributing to our vision, we'd love to hear from you. Please complete our online application form and attach your CV! We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences. If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role. Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on or send an email to
22/07/2026
Full time
Job Title: Engineer, Software & Controls Location: Any UK Site Our Vision & Why It Matters At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility. We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you're engineering, driving sales, improving production, or supporting our customers. What You'll Do As an Engineer, Software & Controls, you will develop and test software applications for control systems on advanced vehicles. Working within a structured engineering environment, you'll play a key role in the design, development and verification of control architectures and software across the full product lifecycle, supporting both new and existing vehicle platforms. You'll collaborate with internal teams, suppliers and customers to deliver safe, reliable and high-quality control systems. What We're Looking For We're looking for a degree-qualified engineer (or equivalent experience) with a background in software and control systems within a complex engineering environment. You'll bring experience of model-based development and strong knowledge of vehicle systems or similar platforms, alongside excellent communication skills and the ability to manage multiple projects effectively. Experience working within structured engineering or quality-driven processes will be key to success in this role. Bonus if you have: Experience with tools such as Vector, dSPACE, Polarion or Teamcenter Knowledge of requirements management processes Experience with HIL testing and automation (e.g., Speedgoat) Familiarity with ISO26262 or functional safety standards Experience with powertrain or high-voltage control systems What We Offer Because we know that to deliver on our vision, people have to feel supported and inspired: Impact Be part of something that's changing cities, improving air quality, helping public transport evolve. Development & Growth Training programmes, mentorship, opportunities to take on new roles, broaden skills. Culture & Belonging An inclusive environment; your voice matters; we treat people fairly. Perks & Benefits Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits. Our Values - What Guides Us These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other. Safety The health and wellbeing of our team members, and the safety of our products, are our top priority. Quality We strive for excellence in our products, services, and all that we do. Integrity We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace. Accountability We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability. Teamwork We work with our team members, our supplier partners, and our customers to pursue mutual benefits. Sustainability We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations. How to Apply If you see yourself growing with Alexander Dennis and contributing to our vision, we'd love to hear from you. Please complete our online application form and attach your CV! We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences. If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role. Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on or send an email to
Performance Test Engineer 450/day Inside IR35 Primarily Remote Occasional Travel to London Until 31st March 2027 ASAP Start We're looking for an experienced Performance Test Engineer to join a large-scale enterprise transformation programme, helping to ensure the performance, scalability and operational readiness of critical cloud-based services. You'll work closely with engineering, DevOps and QA teams to design and execute performance testing strategies, analyse system behaviour under load, and provide recommendations to improve application resilience and user experience. Key Responsibilities Design, develop and execute performance, load, stress and endurance tests across AWS-hosted applications. Create and maintain automated performance test scripts using JMeter and K6 . Carry out Operational Acceptance Testing (OAT) to ensure services are production-ready. Analyse test results, identify bottlenecks and work with development teams to resolve performance issues. Monitor application and infrastructure performance using industry-standard monitoring tools. Produce detailed performance reports and communicate findings to technical and non-technical stakeholders. Integrate performance testing into CI/CD pipelines and support continuous quality improvement. Collaborate with cross-functional teams throughout the software delivery lifecycle. Skills & Experience Essential Strong commercial experience delivering performance testing within enterprise environments. Hands-on expertise with JMeter and K6 . Experience testing applications hosted within AWS . Strong knowledge of performance, load, stress and endurance testing methodologies. Experience delivering Operational Acceptance Testing (OAT) . Hands-on experience with monitoring andobservability tools including: Splunk AppDynamics Grafana AWS CloudWatch Dynatrace Experience using Jenkins , GitHub , Jira and Confluence . Strong understanding of APIs, distributed systems and modern cloud architectures. Experience working within Agile delivery teams. Desirable Experience integrating performance testing into CI/CD pipelines. Knowledge of microservices and containerised environments. Previous experience working on large-scale digital transformation programmes.
21/07/2026
Contractor
Performance Test Engineer 450/day Inside IR35 Primarily Remote Occasional Travel to London Until 31st March 2027 ASAP Start We're looking for an experienced Performance Test Engineer to join a large-scale enterprise transformation programme, helping to ensure the performance, scalability and operational readiness of critical cloud-based services. You'll work closely with engineering, DevOps and QA teams to design and execute performance testing strategies, analyse system behaviour under load, and provide recommendations to improve application resilience and user experience. Key Responsibilities Design, develop and execute performance, load, stress and endurance tests across AWS-hosted applications. Create and maintain automated performance test scripts using JMeter and K6 . Carry out Operational Acceptance Testing (OAT) to ensure services are production-ready. Analyse test results, identify bottlenecks and work with development teams to resolve performance issues. Monitor application and infrastructure performance using industry-standard monitoring tools. Produce detailed performance reports and communicate findings to technical and non-technical stakeholders. Integrate performance testing into CI/CD pipelines and support continuous quality improvement. Collaborate with cross-functional teams throughout the software delivery lifecycle. Skills & Experience Essential Strong commercial experience delivering performance testing within enterprise environments. Hands-on expertise with JMeter and K6 . Experience testing applications hosted within AWS . Strong knowledge of performance, load, stress and endurance testing methodologies. Experience delivering Operational Acceptance Testing (OAT) . Hands-on experience with monitoring andobservability tools including: Splunk AppDynamics Grafana AWS CloudWatch Dynatrace Experience using Jenkins , GitHub , Jira and Confluence . Strong understanding of APIs, distributed systems and modern cloud architectures. Experience working within Agile delivery teams. Desirable Experience integrating performance testing into CI/CD pipelines. Knowledge of microservices and containerised environments. Previous experience working on large-scale digital transformation programmes.
