230 jobs found

Our client is looking for a Business Development Manager to support the growth of patent and intellectual property services across the UK and internationally. Working closely with partners, group heads and business services teams, the role will drive strategic business development initiatives that attract new clients, deepen existing relationships and strengthen the firm's reputation in key innovation sectors. In line with the firm's three year vision, the role will help the Marketing and Business Development function transition into a high performing, sector focused and data driven team. The Business Development Manager will play a pivotal role in increasing operational capacity, enabling data led execution, and supporting international growth across regions including Europe, the USA and Japan. Key Responsibilities Strategic Planning and Firm Alignment . Develop and deliver business development plans aligned with sector strategies and geographical focus. . Collaborate with senior stakeholders to identify opportunities in priority growth areas, both domestic and international. . Support internal strategic initiatives and ensure business development activities reflect firm wide objectives. . Contribute to the delivery of integrated sector campaigns in areas such as cell and gene therapy, clean technology and plant science. . Align initiatives with global growth strategy across the UK, Europe, the USA and Japan. New Business Acquisition . Work with marketing teams on campaigns to attract innovators, start ups, SMEs, universities and spinouts. . Prepare tailored pitch materials, proposals and RFP responses. . Support participation in accelerators, incubators and innovation programmes. . Use sector insights and CRM data to identify prospects and pursue strategic growth opportunities. Client Development and Key Accounts . Support senior stakeholders in building strong relationships with priority clients and prospects. . Drive cross selling across practices and offices. . Support client listening, feedback programmes and client review meetings. . Develop proposals for key and emerging accounts. . Use data insights to improve targeting, follow up, and stakeholder engagement. Campaigns, Events and Visibility . Develop business development led events such as roundtables, webinars and sector seminars. . Coordinate and support directory and award submissions. . Support speaking engagements, sponsorships, and participation in industry networks. . Research delegates, identify contacts, and plan targeted follow up around key European and international events. . Use LinkedIn, CRM insights and partnering platforms to increase outreach efficiency. Infrastructure, Reporting and ROI . Use CRM systems to track pipelines, leads and client engagement activity. . Report on performance, revenue growth and market trends to senior stakeholders. . Monitor return on investment for campaigns, referrals and business development initiatives. . Support the development of data driven practices and reporting using analytics and Business Intelligence tools. Skills and Experience Essential . Proven business development experience in professional services. . Strong stakeholder management skills with credibility at senior level. . Demonstrable track record in bids, client development and campaign delivery. . Excellent written and verbal communication skills. . Commercial awareness and strategic thinking. Success Measures . Growth in new client instructions and sector penetration. . Increased revenue from key and cross serviced clients. . Pipeline conversion and pitch win rates. . Referrals from overseas associates and innovation networks. . Improvements in directory rankings and brand visibility. . Senior stakeholder engagement and adoption of initiatives. . Contribution to international growth across target regions. . Use of CRM insights and reporting to improve strategic decision making. Qualifications . Degree or equivalent professional experience. . Professional business development or marketing qualifications are beneficial but not essential. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Programme Manager IT & Electronic Security Overview: North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run. The work we do at North is pioneering and fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North, we know and value the power of connecting people, skills and technologies in new and exciting ways About the Role: The Programme Manager will oversee the delivery of complex, multi-disciplinary programmes within the IT and electronic security domain. This role will ensure strategic alignment across projects involving security technologies, IT infrastructure, and integrated security systems. The postholder will provide strong leadership, structured governance, and deep programme management expertise while working closely with technical, operational, and executive stakeholders. Key Responsibilities Programme Leadership & Strategy: Develop and lead programmes focused on IT and electronic security solutions, including access control, CCTV, intrusion detection, networking, and integrated platforms. Define programme vision, objectives, architecture, and success criteria aligned with organisational goals and customer requirements. Translate high-level strategy into an actionable roadmap covering technology, processes, and operational readiness. Governance & Delivery Management: Establish and maintain programme governance frameworks, ensuring compliance with industry standards and security protocols. Oversee planning, scheduling, budgeting, and resource allocation across multiple, concurrent projects. Ensure delivery quality and performance by implementing robust controls, metrics, and reporting mechanisms. Drive standardisation and continuous improvement in programme and project delivery methodologies. Technical & Domain Engagement: Work with security, and IT teams to ensure technical requirements, architecture, and system integrations are clearly defined and aligned. Understand and anticipate emerging trends in electronic security, cybersecurity, and IT infrastructure. Ensure interoperability, resilience, and compliance with relevant security standards and regulations. Stakeholder & Customer Management: Engage senior stakeholders, clients, and partners to ensure alignment, manage expectations, and drive strategic outcomes. Communicate programme progress, risks, and decisions clearly at executive and operational levels. Manage commercial relationships, including vendors, integrators, and technical service providers. Risk, Issue, and Change Management: Identify, assess, and mitigate programme-level risks, especially those related to security, technology, compliance, and integration. Lead structured change management to ensure successful adoption of new technologies, systems, and operational models. Maintain secure, auditable documentation across the programme lifecycle. Benefits & Outcomes Management: Define measurable programme benefits across security performance, technology improvement, and operational efficiency. Ensure benefits realisation is tracked, reported, and embedded into business operations. Conduct programme reviews and drive improvements for future initiatives. Leadership & Team Management: Lead and mentor project managers, technical leads, and cross-functional teams across IT and security domains. Foster a high-performing culture based on collaboration, accountability, and continuous learning. Promote strong programme discipline, stakeholder engagement, and delivery excellence across the organisation. Skills & Qualifications Essential: Extensive experience delivering large-scale IT and/or electronic security programmes at a senior level. Strong understanding of electronic security technologies (CCTV, access control, alarms, VMS, analytics), IT networking, and systems integration. Proven ability to manage multi-million-pound budgets, complex risk profiles, and cross-functional teams. Expert knowledge of programme management frameworks (MSP, PMP, PRINCE2). Exceptional communication, leadership, and stakeholder management skills. Strong commercial, contractual, and supplier management experience. Desirable: Certifications in security or IT disciplines. Experience in high-security, critical infrastructure, defence, or enterprise-scale environments. Understanding of cybersecurity principles and compliance frameworks. Personal Attributes: Strategic thinker with a pragmatic, delivery-focused mindset. Strong technical aptitude with the ability to bridge business and security/IT domains. Capable of influencing at all organisational levels, including executive leadership.Highly organised, resilient, and proactive under pressure. Collaborative leader committed to excellence and innovation.

Marketing Audience Operations Manager My global market leading brand is looking for an audience Operations Manager to join a motivated and experienced team responsible for enabling personalised marketing experiences. My client is building an operating ecosystem that enables world-class, insight-led digital marketing to people all over the world. This role will sit in the Marketing Product function, whose responsibility covers a wide variety of digital products across marketing planning, activation, insights and creative management. You will be part of the Audience Relationship Management team, responsible for enabling personalised multi-channel audience experiences across the globe. This is senior role so you will have in-depth knowledge if marketing audience cultivation and the data that underpins the marketing operations Essential Experience Proven experience working with customer data platforms to build and maintain audiences and multi-channel journeys Passion for data, with experience of leveraging it to deliver great audience experiences Experience working with and applying marketing consent and other compliance frameworks to marketing campaigns and audiences Experience of successfully navigating a Matrix organisational set-up 'Can do' attitude Demonstrable experience defining and improving ways of working with business partners Strong communication skills with stakeholders An enthusiastic self-starter who can manage activities autonomously, with the ability to toggle between attending to detail and helping steer company strategy Understanding/ability to leverage SQL would be beneficial Your key responsibilities will be split across three key areas - discovery, build and governance: Discovery Play a key role in audience discovery, mapping data dependencies and data gaps related to audience and journey requests from our marketing teams Develop a deep understanding of what is possible using existing data, and act as a Data Steward, inspiring business stakeholders to deliver great audience experiences Work closely with the Senior Product Manager and engineers to define new data requirements and technical dependencies for our engineers and upstream product teams Work with stakeholders to plan audiences and customer journey build requirements ahead of time, identifying synergies and opportunities to fully leverage our Customer Data Platform Build Build and maintain audiences in response to briefs from marketing teams, using the Customer Data Platform and following governance frameworks Build and optimise multi-channel journeys using the Customer Data Platform, working collaboratively with marketing stakeholders to help them achieve their goals Become an expert in leveraging the CDP to its full extent, and help drive the evolution of our personalisation capabilities, leveraging targeted audiences, data science and multi-channel audience experiences Governance Manage the audience request pipeline, keeping the request progress up to date and managing stakeholder communications Become an expert in the consent and legal guidance that enables us to deliver personalised experiences to CDP audiences in a compliant way Support the Senior Product Manager in ensuring product capabilities evolve in line with audience compliance needs Bookkeeping and maintenance of audiences to ensure the best usage of our audience and journey thresholds in the CDP Provide first-line support for internal CDP users when self-help resources are insufficient Establish and maintain strong relationships with a cross functional network of stakeholders, including product, marketing, engineering and legal. This is an excellent role for the right candidate so don't delay and apply ASAP as we have interview slots ready to fill now! Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Our client, a leading e-commerce logistics business based in the London Heathrow area, is looking for a permanent Senior E-commerce Analyst to join their growing network and quality operations team. This is a high-impact role where you'll play a key part in ensuring parcels move seamlessly across road and air, while driving performance improvements and network efficiencies end-to-end, alongside the operation role; you will be managing a team of up to 7 people This is a remote role! Hours: Monday - Friday 09:00 - 17:30 (with occasional on call needed at weekends) Duties and responsibilities of the Senior E-Commerce Analyst: Manage and support the full end-to-end movement of e-commerce parcels across road and air networks. Monitor flight performance closely, identifying delays, risks, and emerging trends before they impact service. Investigate root causes of performance issues and work with stakeholders to drive practical, long-term solutions. Conduct trend analysis across the full logistics network, using data to highlight improvement opportunities. Support continuous improvement initiatives focused on service, speed, cost reduction, and operational efficiency. Produce clear performance updates and insights for internal teams and senior stakeholders. Collaborate cross-functionally with transport, hubs, vendors, and airline partners to maintain smooth network flow. The successful Senior E-Commerce Analyst candidate will bring: A strong understanding of e-commerce parcel movement end-to-end, including road line-haul and air freight legs. Hands-on experience monitoring flight performance, spotting service-impacting trends, and implementing fixes. Proven ability to perform network-wide trend analysis and translate insight into meaningful actions. Strong analytical skills A proactive, solutions-focused mindset with a natural curiosity for "why" and "how to make it better." Excellent communication skills, able to influence across teams and external partners. If this Senior E-Commerce Analyst opportunity sounds of interest, please apply online now! Top of Form Bottom of Form

Lead Cybersecurity Incident Responder - IR, Cyber, Salary: Competitive, based on experience + benefits Location: London / Hybrid (some travel European travel) About the Organisation This forward-thinking cybersecurity intelligence organisation is recognised as a European leader, partnering with some of the most prominent brands to anticipate, prevent, and respond to emerging threats. You will be joining a highly skilled team made up of some of the sharpest minds in the industry, offering an environment where you can grow, innovate, and make a real impact. Who We're Looking For We are seeking a highly experienced cybersecurity professional with a strong background in incident response and advanced security operations. Essential experience and skills: Extensive hands-on experience in Incident Response (IR), SOC, MSSP, CSIRT, or DFIR, with a proven ability to handle urgent and complex client incidents under pressure. European language is beneficial but not required. Experience working in a 24/7 SOC environment, with a deep understanding of how SOC operations integrate with IR. Expert knowledge of technologies such as Microsoft security stack, DFIR tooling, SIEM, Microsoft Defender/Sentinel, EDR platforms, timeline analysis, and cloud environments (Azure, AWS, or GCP). Exposure to penetration testing, including red team or purple team exercises, is advantageous. Ability to script or automate using Bash, Perl, Python, or PowerShell. Strong analytical mindset and familiarity with hypothesis-driven investigation methods. Confident understanding of compliance, legal requirements, and managing third-party vendor relationships. Solid working knowledge of the MITRE ATT&CK framework. Willingness to take part in on-call rotations. Excellent understanding of the cybersecurity landscape and its impact on modern organisations. Highly desirable certifications: CISSP, CISM, OSCP, GIAC, GCIH, GCFA, GCFE, GPEN, GNFA (holding at least one is preferred). What You'll Be Doing As the Lead Cybersecurity Incident Responder, you will play a critical role in guiding clients through high-impact, time-sensitive security incidents. Your responsibilities will include: Conducting network, host, and forensic investigations, presenting clear and actionable findings to clients. Providing on-call emergency support and leading swift, effective response actions. Handling complex and sensitive IR engagements across a wide range of industries and technical environments. Acting as a trusted advisor, consulting directly with clients and collaborating with senior leadership. Producing detailed technical reports and executive-level summaries. Mentoring and supporting junior members of the team. This is an exciting opportunity to join a dynamic, highly respected organisation and contribute to meaningful cybersecurity work that protects organisations across Europe. About Adecco Adecco is acting as an Employment Agency. We are proud to be an equal opportunities employer. We are on the client's supplier list for this position. Incident Response, Cyber Incident Responder, DFIR, Digital Forensics, SOC Analyst, Lead Incident Responder, Cybersecurity Analyst, SIEM, Microsoft Sentinel, Microsoft Defender, EDR, Azure Security, AWS Security, GCP Security, Threat Hunting, Cyber Threat Intelligence, MITRE ATT&CK, Red Team, Purple Team, Malware Analysis, Cyber Forensics, Security Operations, Security Engineer, On-Call IR, Penetration Testing, Python, PowerShell, Bash, Cyber Defence, CSIRT, MSSP, Network Forensics, Endpoint Forensics, Cloud Security, IR Lead, Security Consultant.

Locations : London Boston Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The IT Secure Infrastructure Engineering (SIE) team is seeking an experienced Network Solution Architect. The individual in this role will be part of the team responsible for BCG's Infrastructure Strategy with a focus on the design, implementation, and optimization of enterprise-grade network solutions across the on-premises and multi-cloud environments. The ideal candidate will have deep expertise with Cisco Appliances, AWS and/or GCP networking, and a strong proficiency with Infoblox DNS, Palo Alto Firewalls, VeloCloud SD-WAN, Zero Trust solutions like Zscaler, and Azure networking. The role requires a strategic thinker that can translate business needs into secure, scalable, and resilient network architectures while collaborating with diverse and globally distributed teams. YOU'RE GOOD AT Architecture and Design Develop end-to-end network architectures that integrate AWS, GCP, Azure, and Cisco IOS platforms Design Core Network Protocol (DNS, NTP, DHCP) deployments with tools like Infoblox Design secure perimeter and segmentation strategies with Palo Alto Firewalls Lead SD-WAN design and deployment using VeloCloud to optimize global connectivity Implementation and Optimization Configure and manage Cisco IOS-based routers, switches, and firewalls Deploy and maintain enterprise scale cloud networking components in AWS, Azure, and GCP Optimize network reliability, performance, and scalability across hybrid and multi-cloud environments Implement automation where possible using Terraform, API integrations, Git Actions and/or Terraform Cloud Security Implement next-generation firewall policies, web application firewall rules, threat prevention on Palo Alto and cloud native Firewalls Apply DNS security best practices using Infoblox Ensure compliance with standards such as ISO 27001, SOC2, and GDPR Collaboration and Leadership Partner with cloud, security, network, and DevOps teams to deliver integrated solutions Serve as subject matter expert for cloud networking, SD-WAN, DNS/DHCP/IPAM, and firewall technologies Provide mentorship and guidance to engineers and operations teams Monitoring and Troubleshooting Establish proactive monitoring and alerting systems across cloud and on-prem networks Lead advanced troubleshooting for issues involving Cisco IOS, Palo Alto, Infoblox, and VeloCloud Conduct root cause analysis and implement preventive measures What You'll Bring The ideal candidate will demonstrate appropriate experience in the following: Networking Protocols and Platforms Strong Knowledge of TCP/IP, BGP, OSPF, MPLS, DNS, DHCP, NAT, VPNs Advanced proficiency in Cisco IOS (routers, switches, firewalls) Infoblox for enterprise-grade DNS solutions VeloCloud SD-WAN deployment and optimization Cloud Networking (required AWS or GCP) AWS: Transit Gateway, Direct Connect, VPC, VPN, Load Balancing, Security Groups GCP: Network Connectivity Center, Cloud Interconnect, VPC, VPN, Load Balancing, Firewall Rules Azure: Express Routes, VNET, Security Groups, Load Balancing, vWAN Security Expertise in Palo Alto Firewalls including policy configuration, threat prevention Network segmentation, zero-trust frameworks, and IAM integration Cloud native Web Application Firewalls Tools and Monitoring Monitoring solutions: Datadog, Stackdriver, PA Panorama, or equivalent Has strong practical experience with DevOps tools and methods, like CI/CD, Git, IaC (Terraform) Working and collaborating with Agile Teams (Squad) Good understanding of using Jira for story tracking and Confluence for documentation Strong communication, documentation, and stakeholder engagement skills High level of initiative, self-motivation, resourcefulness, collaboration and patience Ability to successfully and effectively manage multiple projects and deliverables Ability to build trust and work collaboratively with senior leadership and stakeholders Ability to successfully implement change through relationships built on a local, regional and global level Minimum of a Bachelor's degree in related field or relevant experience/certifications Preferred Cisco: CCNP/CCIE Cloud: AWS Certified Advanced Networking - Specialty, Professional Cloud Network Engineer 10 Years Experience in network engineering and design including cloud (AWS or GCP preferred) Who You'll Work With You will work with a broad spectrum of engineers, developers, managers and directors across IT and the IT Leadership team. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $180,000.00 - $219,300.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Lead Cybersecurity Incident Responder - IR, Cyber Salary: Competitive, based on experience + benefits Location: London/Hybrid (some travel European travel) About the Organisation This forward-thinking cybersecurity intelligence organisation is recognised as a European leader, partnering with some of the most prominent brands to anticipate, prevent, and respond to emerging threats. You will be joining a highly skilled team made up of some of the sharpest minds in the industry, offering an environment where you can grow, innovate, and make a real impact. Who We're Looking For We are seeking a highly experienced cybersecurity professional with a strong background in incident response and advanced security operations. Essential experience and skills: * Extensive hands-on experience in Incident Response (IR), SOC, MSSP, CSIRT, or DFIR, with a proven ability to handle urgent and complex client incidents under pressure. * European language is beneficial but not required. * Experience working in a 24/7 SOC environment, with a deep understanding of how SOC operations integrate with IR. * Expert knowledge of technologies such as Microsoft security stack, DFIR tooling, SIEM, Microsoft Defender/Sentinel, EDR platforms, timeline analysis, and cloud environments (Azure, AWS, or GCP). * Exposure to penetration testing, including red team or purple team exercises, is advantageous. * Ability to script or automate using Bash, Perl, Python, or PowerShell. * Strong analytical mindset and familiarity with hypothesis-driven investigation methods. * Confident understanding of compliance, legal requirements, and managing third-party vendor relationships. * Solid working knowledge of the MITRE ATT&CK framework. * Willingness to take part in on-call rotations. * Excellent understanding of the cybersecurity landscape and its impact on modern organisations. Highly desirable certifications: CISSP, CISM, OSCP, GIAC, GCIH, GCFA, GCFE, GPEN, GNFA (holding at least one is preferred). What You'll Be Doing As the Lead Cybersecurity Incident Responder, you will play a critical role in guiding clients through high-impact, time-sensitive security incidents. Your responsibilities will include: * Conducting network, host, and forensic investigations, presenting clear and actionable findings to clients. * Providing on-call emergency support and leading swift, effective response actions. * Handling complex and sensitive IR engagements across a wide range of industries and technical environments. * Acting as a trusted advisor, consulting directly with clients and collaborating with senior leadership. * Producing detailed technical reports and executive-level summaries. * Mentoring and supporting junior members of the team. This is an exciting opportunity to join a dynamic, highly respected organisation and contribute to meaningful cybersecurity work that protects organisations across Europe. About Adecco Adecco is acting as an Employment Agency. We are proud to be an equal opportunities employer. We are on the client's supplier list for this position.

Are you a seasoned technologist with a passion for driving complex migrations and optimising enterprise IT platforms? Our client is searching for a hands-on Technical Leader to take the reins as an IT Manager. This is an exciting opportunity to lead transformative projects and work with cutting-edge technologies! What You'll Do: As an IT Manager, you will be at the forefront of our client's IT transformation initiatives. Your key responsibilities will include: Migration & Platform Transitions Spearhead end-to-end migrations, including M365 tenant-to-tenant, Exchange Online, and Google Workspace transitions. Own the migration playbooks, ensuring smooth cutover plans and rollback strategies. Collaborate with security, legal, and HR to meet compliance and privacy requirements. Platform Administration & Reliability Oversee core enterprise platforms like Microsoft 365, Google Workspace, and Endpoint Management. Enforce configuration baselines and implement Infrastructure as Code for efficiency. Establish robust monitoring and incident response processes to maintain high availability. Team Management Lead and mentor a dynamic team, setting goals and building career paths. Manage change/release processes and compliance with ISO 27001 alongside cyber team. Foster strong vendor relationships and evaluate tools and partnerships. Networking Architecture & Operations Enhance office and cloud networking, focusing on routing, firewalls, SD WAN, and VPN. Manage cloud networking solutions and implement Zero Trust designs to boost security. Who You Are: You're a proactive leader with a Bachelor's in Computer Science or a related field, and you bring experience of enterprise IT experience, including in a managerial role. Your skill set includes: Proven success in leading multi-phase migrations across platforms. Expert-level administration in Microsoft 365 and Microsoft Entra ID. Strong networking knowledge, including TCP/IP, routing, switching, and hands-on experience with firewall platforms. Proficiency in scripting and automation, particularly with PowerShell and familiarity with Terraform. Preferred Experience with IT integrations Exposure to cloud networking in Azure and GCP. Familiarity with compliance frameworks, data protection, and CI/CD processes. Innovative Environment: Work with the latest technologies and contribute to exciting projects. Career Growth: We value your development and will support your journey to success. Collaborative Culture: Join a team that encourages creativity and teamwork. If you're ready to take your career to the next level and make a significant impact in a dynamic organisation, we want to hear from you! Apply now and be part of an exciting journey! Based - London (Hybrid working) Contract Type: Permanent Working Pattern: Full Time Don't miss out on this fantastic opportunity to lead and innovate in the world of IT! Apply today!

Cyber Security & Centralised Services Manager Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3 6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong emphasis on cybersecurity, resilience and regulatory compliance. The Opportunity: We are seeking an experienced Cyber Security & Centralised Services Managerwith a strong cybersecurity focus to join our growing technical team. In this pivotal role, you will: Act as the primary escalation point for complex IT and cybersecurity incidents. Manage and secure core client infrastructure and cloud environments. Ensure centralised security, monitoring, and incident response platforms operate effectively. You will collaborate closely with our Service Desk, Projects and Account Management teams to maintain high standards of service, document solutions and mentor junior engineers in line with cybersecurity best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Key Responsibilities Cyber Security & Centralised Services Manager: Serve as the primary escalation point for complex IT and cybersecurity incidents, including malware infections, ransomware attacks, phishing attempts, and unauthorised access events. Monitor, analyse, and respond to alerts from client security platforms (MDR/XDR, SentinelOne, Huntress, Fortinet, Mimecast, Avanan, Defender) to ensure rapid threat mitigation. Conduct vulnerability assessments, risk analyses and security audits across client environments, providing actionable recommendations and remediation guidance. Implement and maintain security hardening across infrastructure, cloud services, endpoints, and networks, in alignment with best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Lead and coordinate incident response efforts, including root cause analysis, threat containment and post-incident reporting for clients. Collaborate with the Project and Service Desk teams to embed security into deployments, migrations, upgrades, and automation workflows, ensuring systems remain secure by design. Maintain and improve Standard Operating Procedures (SOPs) for security operations, ensuring knowledge is shared across the team for rapid incident handling. Provide mentorship and cybersecurity guidance to junior engineers and Service Desk staff, fostering a culture of security awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager Key Skills & Experience: Proven experience in a 3rd Line / Senior Engineer role within an MSP or security-focused IT environment, supporting multiple clients and environments. Strong knowledge of Microsoft technologies (Azure, Microsoft 365, SharePoint, Intune/Entra) with a focus on security configuration, hardening and monitoring. In-depth understanding of networking, firewalls, VPNs, Windows Server, Active Directory and hybrid cloud security architectures. Hands-on experience with endpoint protection, EDR/MDR/XDR platforms, email security, RMM tools, and centralised monitoring systems. Familiarity with security frameworks and compliance standards, including Cyber Essentials, Cyber Essentials Plus, ISO27001, NIST, and GDPR requirements. Skilled in vulnerability management, threat detection, incident response, and remediation planning, including experience with ransomware and phishing mitigation. Strong communication skills with the ability to present technical and security findings to non-technical stakeholders and clients. Proactive mindset in threat hunting, risk assessments and continuous improvement of client security posture. Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft Certified: Azure Administrator / Solutions Expert CompTIA Security+, CISSP, CISM or equivalent cybersecurity qualification ITIL Foundation Vendor-specific certifications (Fortinet, SentinelOne, Datto, Mimecast, Huntress, etc.) Why Join the Company: Be part of a technically strong, supportive and collaborative security-conscious team in central London. Play a key role in strategic security projects, incident response and continuous improvement initiatives. Access ongoing training, certifications and professional development in cybersecurity. Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and Collaboration

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do Work closely with Network Design team to review and understand business requirements, high-level designs, and low-level designs. Prepare provisioning procedures ( MoP ) for the deployment of Core Network capacity expansion upgrades/migrations as well as the release of new projects/services. Deploy those procedures in the production network during out of business hours. Test procedures in lab environment and ensure successful and event less deployment in production network. Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, design engineers and vendors. Support other members in the team. Make suggestions and bring improvements. What you'll bring Solid experience with service provider technologies, understanding Core IP backbone, CDN, Peering and Transit (P&T). Good experience with IOS-XR based platforms such as Cisco NCS/ASR routers (configuration , management & OS upgrade) Strong experience in ISIS, MPLS, BGP, QOS, Segment routing, EPE (egress peer engineering), EVPN, Telemetry G reat communication skills (both written and verbal) to convey risks, acquire sign-off, timely call out issues to management, and send weekly project updates . Knowledge of Python, GIT for leading configuration templates, JINJA, NETCONF, YANG models is desirable Team overview Comms Group: We are responsible for the Strategy, Architecture, Design, and Operations of all Telecom services provided by Sky across the Group (UK&I, Germany and Italy). We deliver 4G/5GMobile, Broadband and Fixed Line services using ground-breaking technologies and modern operational paradigms such as SRE and Agile. From High scale routing, Network Automation, Telco Cloud, SDN/NFV to Software Development and Data science for predictive operations, we adopt modern technologies, practices, tools with strong focus on people development to provide the stability and performance that our customers depend on! The Rewards: There's a reason people can't stop talking about . Our outstanding range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of outstanding Sky VIP rewards and experiences Where will you work Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and varied community; close to street food, cafes, and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. We currently support hybrid working. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed 30million to support the fight against racial injustice. We've also set daring targets for growing ethnic diversity and representation throughout our organisation. At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Position: Business Intelligence Impact Lead Hours: Full-time (35 hours a week) Contract: Permanent Location: Office-based in London N4, with flexibility to work remotely Salary: Starting from £44,339 per annum plus excellent benefits Salary Band and Job Family: Band 3, Profession/Technical you'll start at the entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months. About the Employer This charity makes sure people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told the charity is important to them. It gives them a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This charity's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This year, this charity has embarked on a bold, strategic initiative to enhance their data capabilities. They are aiming to improve their data use, integration and analytics to increase engagement, maximise impact and drive forward their strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in their Technology, Strategy and Business Intelligence teams. To achieve this ambition, they have developed a new technology infrastructure which they are calling "Sage". They are implementing new technology infrastructure this year (such as their new CRM system and suite of data tools - Microsoft Dynamics). This role involves developing and implementing frameworks, conducting detailed analyses, and leading evaluations to provide actionable insights. By collaborating with various departments and stakeholders, the BI Lead ensures that data-driven decision-making and performance measurement are integral to ways-of-working, enhancing overall effectiveness and fostering continuous improvement. This role develops and implements organisational data strategies and frameworks for measuring the impact and performance of the charity's work, aligned to organisational strategy, covering data collection, analysis, and reporting, and ensuring consistency, accuracy, relevance, and timeliness of impact and performance evidence and insights. Experience of stakeholder management both internal and external; and designing and delivering complex analysis and evaluations is required. With one direct report, they require a seasoned manager / lead and the person applying should also have proficiency in statistical analysis software (e.g., SPSS, R, Python) for advanced data analysis and modelling (e.g. logic models, theory of change and other evaluation models), and experience in using survey tools and software for data collection and analysis. Closing date for applications: 9am on Friday 2nd January 2026 Interviews are scheduled to take place week commencing 12th January 2026. How to apply: Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they're committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact them to discuss. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: They have a wide range of employee benefits including (but not limited to): Encouraging work life balance 39 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do Work closely with Network Design team to review and understand business requirements, high-level designs, and low-level designs. Prepare provisioning procedures ( MoP ) for the deployment of Core Network capacity expansion upgrades/migrations as well as the release of new projects/services. Deploy those procedures in the production network during out of business hours. Test procedures in lab environment and ensure successful and event less deployment in production network. Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, design engineers and vendors. Support other members in the team. Make suggestions and bring improvements. What you'll bring Solid experience with service provider technologies, understanding Core IP backbone, CDN, Peering and Transit (P&T). Good experience with IOS-XR based platforms such as Cisco NCS/ASR routers (configuration , management & OS upgrade) Strong experience in ISIS, MPLS, BGP, QOS, Segment routing, EPE (egress peer engineering), EVPN, Telemetry G reat communication skills (both written and verbal) to convey risks, acquire sign-off, timely call out issues to management, and send weekly project updates . Knowledge of Python, GIT for leading configuration templates, JINJA, NETCONF, YANG models is desirable Team overview Comms Group: We are responsible for the Strategy, Architecture, Design, and Operations of all Telecom services provided by Sky across the Group (UK&I, Germany and Italy). We deliver 4G/5GMobile, Broadband and Fixed Line services using ground-breaking technologies and modern operational paradigms such as SRE and Agile. From High scale routing, Network Automation, Telco Cloud, SDN/NFV to Software Development and Data science for predictive operations, we adopt modern technologies, practices, tools with strong focus on people development to provide the stability and performance that our customers depend on! The Rewards: There's a reason people can't stop talking about . Our outstanding range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of outstanding Sky VIP rewards and experiences Where will you work Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and varied community; close to street food, cafes, and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. We currently support hybrid working. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set daring targets for growing ethnic diversity and representation throughout our organisation. At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Senior DevOps Engineer Location: Holborn, Central London (Hybrid) Reporting to: Head of AI and Technology Job Type: Full-time An exciting new permanent opportunity has become available for a Senior DevOps Engineer, to join a juggernaut organisation in the recruitment industry. A highly dynamic, ambitious and fast-business dedicated to transforming the recruitment landscape through AI-driven, human-centered technology. They're seeking a Senior DevOps Engineer who is passionate about building and maintaining robust cloud infrastructure and thrives in a dynamic startup environment. This role offers the opportunity to take ownership of the business cloud operations and drive the development of a world-class platform. Day-to-day of the role: Own and manage the cloud infrastructure, ensuring scalability, resilience, and security. Implement and maintain high-availability architectures across critical services and data layers. Design and optimise infrastructure to support AI-powered workloads and data pipelines. Lead cost optimisation initiatives across the platform. Manage the end-to-end deployment pipeline to ensure fast, reliable, and low-friction releases. Maintain, optimise, and automate CI/CD processes. Ensure zero-downtime deployment strategies and effective rollback procedures. Build and maintain a stable, efficient development environment for the engineering team. Provide tooling and automation to reduce friction and accelerate development velocity. Monitor system reliability, performance, and security across environments. Implement robust observability tools including logs, metrics, traces, and alerts. Lead incident response, root-cause analysis, and long-term remediation. Ensure security best practices are embedded across infrastructure and pipelines. Collaborate closely with the wider team to align infrastructure strategy with product and business goals. Required Skills & Qualifications: 8+ years of experience in DevOps, SRE, or Infrastructure Engineering roles. Strong hands-on experience with AWS, Docker, Kubernetes, and Terraform. Proficiency in CI/CD pipelines and Linux systems administration. Deep understanding of high-availability architecture, networking, load balancing, and distributed systems. Proven experience supporting production SaaS environments. Strong understanding of monitoring and observability tooling. Excellent scripting skills in Python, Bash, or similar. Excellent communication and collaboration skills. Nice to Have but not essential: Experience with event-driven architectures and NextJS/NodeJS build environments. Experience supporting data pipelines or AI/ML workloads. Background in startup environments and exposure to security frameworks or compliance processes. Benefits: Hybrid working model (minimum 3 days a week in office). 25 days annual leave plus bank holidays. Flexible holiday scheme and paid time off to move home. Contributory pension scheme and enhanced family leave benefits. Insurance benefits including life assurance. Wellbeing and mental health support. To apply for the Senior DevOps Engineer position, please submit your CV to be considered immediately.

The Job Opportunity: Senior Network Engineer (Proxy) We are seeking an experienced and security-focused Senior Network Engineer specializing in Proxy technologies to join our team for a 6-month contract. This is a critical project delivery role focused on implementing and maintaining remote network services for a secure UK customer account. You will be instrumental in managing and enhancing a complex, multi-vendor environment, with a strong emphasis on network security, performance, and compliance. Job Title: Senior Network Engineer (Proxy) Required Clearance: SC (Security Check) - Mandatory Dual Nationals: Not Considered Remote role Reason for Engagement: To assist with peak load requirements on UK Secure accounts. Key Responsibilities Core Engineering and Implementation Lead the implementation, configuration, and migration of both forwarding and reverse proxy solutions , including technologies like Broadcom/Symantec and Netskope . Perform configuration changes and deployment tasks on security appliances, notably Checkpoint and Palo Alto Firewalls . Execute project tasks for deployment and integration across Cisco LAN/WAN and Aruba LAN infrastructures. Ensure successful end-to-end application flow by using a deep Layer 7 understanding to configure and troubleshoot networking components. Manage the deployment and configuration of PKI & SSL certificates for secure proxy operations. Troubleshooting and Maintenance Analyze, isolate, and resolve complex network errors and hardware issues across a large-scale, multi-vendor campus environment. Maintain and troubleshoot complex routing using protocols like OSPF, BGP, and iBGP . Conduct regular network testing, maintenance, and perform necessary upgrades to legacy components. Leadership and Documentation Act as a Subject Matter Expert (SME), providing advanced technical support and leading problem escalation. Mentor and guide junior engineering staff. Prepare and maintain comprehensive network diagrams and operational documentation. Collaborate with architects on design implementation and drafting technical proposals. Essential Skills and Experience Experience: 5 to 10 years of proven work experience in data networking and troubleshooting complex LAN/WAN/FW systems. Proxy Expertise: Must have hands-on experience with forwarding and reverse proxy technologies (e.g., Broadcom/Symantec, Netskope). Security: Strong experience with Checkpoint and Palo Alto Firewalls . Networking: Cisco LAN / WAN skills equivalent to CCNP Level . Aruba LAN skills equivalent to Aruba ACP Level . Expertise in OSPF, BGP, and iBGP . Web/Application: Strong Layer 7 understanding; knowledge of Web Servers (HTML, CSS & Java Script). Environment: Experience in a large-scale, multi-vendor complex campus and data centre environment. Qualifications and Requirements Mandatory Clearance: Must have activeSC (Security Check) clearance . Bachelor's degree or equivalent education and experience. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Role: Security Systems Engineer Salary: £40,000 + Bonus + On Call + Private Health Location: Central London (5 Days per week - Travel costs will be covered) Fruition are recruiting a Security Systems Engineer for an organisation who are a leader in their field, whose clients include some of the most prestigious and interesting organisations in the UK. This role will be based on a highly secure site installing and maintaining access control and CCTV solutions across the site. This will require physical install work so experience of this type of work and the ability to undertake these tasks is crucial. The work is varied and interesting and will be more installation based than maintenance based although maintenance will be part of the role. My client's end client are based in central London but they will cover travel costs to and from your home to central London. The role is based on site 5 days per week so you will need to be within realistic commuting distance of central London. Due to the secure nature of the client site, you will need to have lived in the UK for a period of 5 years continuously and be able to pass security checks. Key Responsibilities Provide technical input and advice on security systems and technologies. Install and maintain access control and CCTV systems to exceptional standards. Assist with daily fault finding, troubleshooting, and system upgrades. Work closely with Operations and Maintenance Managers to resolve technical challenges. Oversee project installations through to successful and timely completion. Document and improve installation processes and technical procedures. Conduct quality checks on apprentice engineers' installation works. Attend client and supplier meetings as required. Required Skill and Experience Strong hands-on experience of installing and maintaining access control and CCTV systems. Previous experience of physical install work of entry point control and CCTV systems. Proficiency in IT and IP Networking. Excellent planning, organisation, and time management skills. Strong interpersonal skills and the ability to collaborate with colleagues and clients at all levels. A proactive, self-motivated mindset with a passion for continuous learning. Fruition are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

New Business ITSM Sales Executive/ITSM Solutions Sales - IT/MSP Location: Hybrid, Watford (2 days per week in office) Type: Full-time Salary: £60,000 - £80,000 + commission About the Role We're seeking an experienced New Business Solutions Sales Executive with a proven track record in ITSM solutions sales, software integration, and automation. This is a high-impact, consultative sales role focused on driving new business growth through strategic lead generation, solution selling, and relationship building across Managed Service Providers (MSPs) and enterprise customers. You'll leverage your domain expertise in IT Service Management (ITSM) to understand customer challenges, demonstrate the value of automation and integration, and position our services as a trusted extension of their IT operations. This is an opportunity to join a rapidly growing international organisation and play a pivotal role in expanding our footprint within the ITSM and MSP ecosystem. Key Responsibilities New Business Development & Lead Generation Drive proactive new business acquisition through outbound prospecting, targeted campaigns, and strategic networking within the ITSM/MSP sector. Identify and engage key decision-makers across IT, Operations, and Service Management functions. Qualify, nurture, and convert leads into opportunities through a consultative, value-driven approach. Develop tailored engagement strategies leveraging CRM and sales intelligence tools (HubSpot, Salesforce, LinkedIn Sales Navigator). Solution Sales & Deal Management Lead discovery sessions to uncover client pain points around ITSM, integration, and automation. Deliver solution-oriented demos and workshops, aligning our services to customer use cases and business outcomes. Navigate complex, multi-stakeholder sales cycles with precision and persistence. Own the full sales cycle - from prospecting and qualification to negotiation, close, and successful handover to the delivery team. Position our solutions as strategic, outcome-driven partnerships that enhance efficiency, visibility, and automation for clients. Industry Expertise & Collaboration Stay current with trends in ITSM platforms (ServiceNow, BMC, Freshservice, Jira Service Management, etc.), integration tools, and service automation technologies. Share market insights and customer feedback with internal teams to shape go-to-market and product strategies. Collaborate cross-functionally with Marketing, Product, and Partner teams to align campaigns and customer success efforts. Maintain accurate pipeline and forecasting data using established CRM and reporting processes. What We're Looking For Required: A HUNTER! ITSM industry new business experience is a must. You will have an engaging personality and solution expertise. Understanding user experience to put together the building blocks for success service design. Proven experience in new business lead generation and solution sales within ITSM, IT services, or MSP environments. Demonstrated success selling ITSM or automation-based integration solutions (eg, ServiceNow, Jira, or similar). Strong understanding of managed services, outsourcing models, and recurring revenue sales structures. Experience managing complex B2B sales cycles involving multiple stakeholders and technical evaluations. Excellent communication, presentation, and consultative selling skills. Self-starter mentality with a strong ownership mindset and bias for results. Domain knowledge of ITSM frameworks (ITIL, SIAM, etc.). Understanding integration platforms, automation tools, or workflow orchestration solutions. Experience of selling into MSPs or enterprise IT service teams, or, reseller experience. Additional Information HQ based in Finland - initial onboarding includes a 1-week induction and culture immersion at our Finnish headquarters. Global offices located in London, Finland, USA, and Germany. Collaborative, innovative environment with a focus on professional growth, autonomy, and shared success.

2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join our growing team as a 2nd Line Support Engineer , where you'll play a key role in maintaining and enhancing the performance of our software systems across Europe. About Us We're a leading provider of software solutions, helping cities and private operators streamline mobility and improve user experience. Our technology integrates cloud-based platforms, mobile apps, and IoT devices to deliver smarter AT driven software Your Role As a 2nd Line Support Engineer, you'll be the technical backbone of our support operations, handling escalations from 1st line teams and working closely with engineering to resolve complex issues. Key Responsibilities: Provide 2nd line technical support across EUC (End User Computing), Microsoft technologies (Windows 10/11, M365, Azure), and networking (TCP/IP, DNS, DHCP, LAN/WAN). Troubleshoot and resolve incidents related to including integrations with hardware and cloud services. Collaborate with development and infrastructure teams to identify root causes and implement long-term fixes. Maintain documentation and contribute to knowledge base articles to support continuous improvement. Support onboarding and configuration of new customer environments. Ensure compliance with ITIL processes and SLAs. What We're Looking For: Proven experience in a 2nd line support or IT operations role. Strong knowledge of Microsoft technologies: Windows OS, Active Directory, M365, Azure. Solid understanding of networking fundamentals: routing, switching, firewalls, VPNs. Experience with EUC tools and remote support platforms. Excellent problem-solving skills and customer service mindset. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

Senior Android Engineer (Native Integration & Security) We are seeking an exceptional Senior Android Engineer to join a newly-founded joint venture backed by five of the world's leading telecommunications companies. Our mission is to restore trust in voice communication by building a network-native intelligence layer to combat the global epidemic of voice fraud and AI-driven scams. In this role, you will be the owner of our most critical, user-facing feature: the Telco-Verified Security Shield. You will be responsible for the magic moment of our product, delivering an instant, network-verified trust indicator to a user's device in the moments before they answer the call. This is not a standard mobile app role; it is a deep, Real Time systems challenge that requires you to architect and implement a high-performance, secure, and reliable solution that integrates directly with the Android operating system's native call-handling services. Your primary objective is to own the client-side implementation of our sub-500ms Time-to-Trust (TtT) metric. You will be the driving force behind the trust in our product, working at the intersection of native mobile engineering, Real Time data processing, and client-side security. This position offers a unique opportunity to build a category-defining security product from the ground up, leveraging proprietary, network-level data that no pure-OTT competitor can access. Key ResponsibilitiesNative OS Integration & Performance Architect, build, and own the entire native call interception flow using Android's CallScreeningService to intercept and analyze calls as they ring. Design and engineer the high-performance Trust Indicator overlay, obsessing over every millisecond of client-side processing to ensure we meet our strict sub-500ms Time-to-Trust (TtT) metric. Implement the client-side logic to consume and display Explainable AI reasoning (eg, Recent SIM Swap Detected, Verified Business) provided by our Back End services. Build a robust, efficient, and scalable client-side API integration layer to consume Real Time security signals (like our proprietary Scam_Score) from the AI Core. Security & Quality Implement and champion our mandatory Zero Trust security architecture at the client level, ensuring all network data and user PII are handled with the highest level of security. Define and enforce best practices for performance, code quality, and testing for the entire Android security stack. Work closely with the QA Engineer to build test harnesses and instrumentation to rigorously validate the sub-500ms latency target and ensure a false-positive rate of less than 1%. Cross-functional Collaboration Partner with the Senior Backend Engineer (Application & AI Orchestration) to define the API contracts and Real Time data flow needed to power the Security Shield. Collaborate with the UX/UI Designer to iterate on a seamless, intuitive, and trustworthy user experience for the trust indicator and its explanations. As a foundational engineering hire, you will help define our Android engineering culture, mentor future hires, and set the standard for technical excellence. Required QualificationsEducation & Experience Bachelor's degree in Computer Science, Engineering, or a related field. 5+ years of hands-on experience in native Android development, with a portfolio of high-performance, public-facing applications. Required Technical & Android Skills Expert-level, production-grade experience with native Android development (Kotlin required). Demonstrated, deep expertise with Android's native call-handling APIs, specifically the CallScreeningService framework. This is a critical, non-negotiable skill for this role. Proven experience building high-performance, Real Time user interfaces that are deeply integrated with the Android OS. Strong understanding of mobile security principles and best practices, including secure data storage, network communication (mTLS), and threat modelling. Proficiency in consuming RESTful APIs and Real Time data streams (eg, WebSockets) in a mobile environment. Strong understanding of Android performance profiling tools and techniques to debug and optimize for latency. Experience with multi-threaded and asynchronous programming on Android. Preferred Qualification Advanced Education & Industry Experience Master's degree in Computer Science or a related field. Previous experience in the telecommunications, cybersecurity, or anti-fraud/anti-spam industries. Experience building applications for a global audience with localization and compliance requirements. Experience with the Android NDK (C++) for performance-critical operations. Familiarity with Real Time audio processing on Android. Deep knowledge of mobile network protocols and security. Experience building or integrating SDKs. Advanced Systems & Security Expertise This is a permanent position with hybrid working of two days a week in the central London office and the rest WFH. The salary is very much Dependent on experience with a guide between £110k-£140K basic + package.

Pallet Network Operations Manager: Type: Full-Time Monday to Friday 08.00 to 1800 Are you an experienced transport and logistics leader with deep knowledge of the pallet network model? Do you thrive on optimising complex, time-critical, high-volume operations? Logirec ltd (agy) are recruiting for a decisive and strategic Operations Manager to take full ownership of work within the pallet network-critical operations for our customer based in Barking. You will be responsible for ensuring seamless, compliant, and cost-effective throughput of palletised freight within and across our network partners. Your primary focus will be on operational excellence and performance across the pallet network function, including: Operational Management: Oversee the day-to-day running of the pallet network sortation and trunking operations, ensuring all freight movements are processed efficiently and meet strict network deadlines (e.g., cut-off times, trunk departures). Performance & KPIs: Own and drive performance against critical Pallet Network KPIs, including delivery success rate, collection compliance, mis-sorts, and damage reduction. Implement data-driven continuous improvement initiatives Compliance & Safety: Ensure strict adherence to all Transport Legislation and Health & Safety regulations within the operational area. Maintain high standards for internal and network compliance audits. Team Leadership: Lead, motivate, and develop the operations team, including Shift Managers/Supervisors/Forklift Staff , fostering a high-performance culture focused on accuracy and efficiency in a fast-paced, high-volume environment. Network Liaison: Act as the primary operational contact for the central pallet network hub and fellow member depots. Manage and resolve operational issues, disputes, and service failures quickly and professionally. Resource Planning: Forecast and manage resource requirements for staffing, MHE (Mechanical Handling Equipment), and trunking capacity to handle fluctuating daily volumes effectively. Requirements Experience: Minimum of 3 years in a management role within a Pallet Network Depot, Central Hub, or High-Volume General Haulage environment. Logistics Expertise: Deep, practical understanding of the pallet network system, freight sortation processes, and trunking schedules. Leadership: Proven ability to manage a team in a demanding, pressurised, and safety-critical environment, particularly during night-time or peak logistics hours. Technical Skills: Proficient with Transport Management Systems (TMS), Pallet Network-specific software, and Warehouse Management Systems (WMS). Strong Excel/data analysis skills. Problem Solver: Exceptional ability to troubleshoot operational failures in real-time and implement corrective actions immediately. Please forward your cv for consideration