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CRM Administrator and Trainer
PEI Group
About The Role We are looking for a highly capable Microsoft Dynamics CRM administrator and trainer to ensure that our international company capitalises on the benefits offered by the Microsoft Dynamics CRM system. As a specialist for Microsoft Dynamics, you will assist and enable our sales teams. You will do this by supporting and improving our Microsoft Dynamics CRM and related applications, whilst also liaising with all key stakeholders from Product, Marketing & Sales to build a comprehensive training plan. You are a naturally approachable and solution-oriented individual who will become the natural link between the system and the end-user. You are highly service focused and will work to communicate incidents and limit the end-user impact. You will always try to find a work around, and drive to achieve a root cause fix. Together with your colleagues and our suppliers, you know how to improve the platform, drive usage, and provide actionable business insights. In addition, you understand how to tailor the applications to ensure the system, people and business outcomes are aligned. Responsibilities and Duties Ensuring optimal performance of Microsoft Dynamics CRM systems and products. Managing Microsoft Dynamics teams. Building custom Views and dashboards as needed by the sales teams. Importing sales department leads, contacts, and other data. Evaluating new Microsoft Dynamics releases in sandbox environments, as well as providing training, documentation and support. Looking for continuous improvement opportunities within the current setup and with new and upcoming functionality. Documenting the processes, including training guides, error reports and changes to the systems. First line of support for the sales team. Reiterating best practice and providing requirements for system changes. Work with sales leadership to develop, execute, optimize and assess enablement program Build a trusted relationship with sales reps Serve as a liaison between sales, marketing and product teams Provide effective onboarding and training programs for sales reps Coordinate educational content for ongoing training Facilitate content creation and use with sales and marketing teams Gather and relay feedback to continuously iterate on the enablement strategy About You Although we are keeping direct experience and knowledge requirements to a minimum, we do need you to demonstrate your capabilities in relation to the points listed under essential requirements in the person specification. You should be prepared to discuss illustrations on how your competencies have helped you to achieve positive results. Experience & Skills We are looking for someone who is: Experienced in working cross functionally (Product, Marketing & Sales) Expert in Microsoft Dynamics CRM In-depth knowledge of Microsoft Dynamics products and their functionalities. Creating & executing sales training plans & guides (onboarding, product launches, etc.) Strong understanding of the sales environment, including sales content, tools and training Excellent communication skills Able to build internal relationships cross functionally Qualifications & Experience An Advanced or Intermediate level of Microsoft Dynamics certification in a relevant stream. A bachelor's degree in computer science or relevant experience. At least 4 years of experience with CRM systems At least 2 years of experience as a Microsoft Dynamics administrator in a similar environment. Extensive experience in the administration and maintenance of Microsoft Dynamics systems. Experience in performing Microsoft Dynamics upgrades and ensuring successful integration. Exceptional ability to create and maintain Microsoft Dynamics systems. In-depth knowledge of Microsoft Dynamics products and their functionalities. A strong understanding of the sales environment, including sales content, tools and training. Proficiency in creating Microsoft Dynamics profiles, allocating roles, and managing access. Experience with content management and learning management systems Knowledge of importing data We need you to be fluent in English, both verbal and written Personal Attributes Able to build internal relationships with sales and marketing Excellent communication skills Fast learner About Us PEI Group is a subscriber focused business intelligence company. With our multi talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success. What we do: PEI Group provides industry leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active - in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere - PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors. At PEI we value diverse talent and welcome applications from everyone - regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. PEI Group supports flexible working arrangements, and we welcome career returners.
19/06/2026
Full time
About The Role We are looking for a highly capable Microsoft Dynamics CRM administrator and trainer to ensure that our international company capitalises on the benefits offered by the Microsoft Dynamics CRM system. As a specialist for Microsoft Dynamics, you will assist and enable our sales teams. You will do this by supporting and improving our Microsoft Dynamics CRM and related applications, whilst also liaising with all key stakeholders from Product, Marketing & Sales to build a comprehensive training plan. You are a naturally approachable and solution-oriented individual who will become the natural link between the system and the end-user. You are highly service focused and will work to communicate incidents and limit the end-user impact. You will always try to find a work around, and drive to achieve a root cause fix. Together with your colleagues and our suppliers, you know how to improve the platform, drive usage, and provide actionable business insights. In addition, you understand how to tailor the applications to ensure the system, people and business outcomes are aligned. Responsibilities and Duties Ensuring optimal performance of Microsoft Dynamics CRM systems and products. Managing Microsoft Dynamics teams. Building custom Views and dashboards as needed by the sales teams. Importing sales department leads, contacts, and other data. Evaluating new Microsoft Dynamics releases in sandbox environments, as well as providing training, documentation and support. Looking for continuous improvement opportunities within the current setup and with new and upcoming functionality. Documenting the processes, including training guides, error reports and changes to the systems. First line of support for the sales team. Reiterating best practice and providing requirements for system changes. Work with sales leadership to develop, execute, optimize and assess enablement program Build a trusted relationship with sales reps Serve as a liaison between sales, marketing and product teams Provide effective onboarding and training programs for sales reps Coordinate educational content for ongoing training Facilitate content creation and use with sales and marketing teams Gather and relay feedback to continuously iterate on the enablement strategy About You Although we are keeping direct experience and knowledge requirements to a minimum, we do need you to demonstrate your capabilities in relation to the points listed under essential requirements in the person specification. You should be prepared to discuss illustrations on how your competencies have helped you to achieve positive results. Experience & Skills We are looking for someone who is: Experienced in working cross functionally (Product, Marketing & Sales) Expert in Microsoft Dynamics CRM In-depth knowledge of Microsoft Dynamics products and their functionalities. Creating & executing sales training plans & guides (onboarding, product launches, etc.) Strong understanding of the sales environment, including sales content, tools and training Excellent communication skills Able to build internal relationships cross functionally Qualifications & Experience An Advanced or Intermediate level of Microsoft Dynamics certification in a relevant stream. A bachelor's degree in computer science or relevant experience. At least 4 years of experience with CRM systems At least 2 years of experience as a Microsoft Dynamics administrator in a similar environment. Extensive experience in the administration and maintenance of Microsoft Dynamics systems. Experience in performing Microsoft Dynamics upgrades and ensuring successful integration. Exceptional ability to create and maintain Microsoft Dynamics systems. In-depth knowledge of Microsoft Dynamics products and their functionalities. A strong understanding of the sales environment, including sales content, tools and training. Proficiency in creating Microsoft Dynamics profiles, allocating roles, and managing access. Experience with content management and learning management systems Knowledge of importing data We need you to be fluent in English, both verbal and written Personal Attributes Able to build internal relationships with sales and marketing Excellent communication skills Fast learner About Us PEI Group is a subscriber focused business intelligence company. With our multi talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success. What we do: PEI Group provides industry leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active - in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere - PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors. At PEI we value diverse talent and welcome applications from everyone - regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. PEI Group supports flexible working arrangements, and we welcome career returners.
ServiceNow Technical Consultant (Derby)
DXC Technology Inc.
ServiceNow Technical Consultant (Derby) page is loaded ServiceNow Technical Consultant (Derby)locations: GBR - ANY CITYtime type: Full timeposted on: Posted Todayjob requisition id: Job Description: ServiceNOW Senior Technical Consultant Location: Hybrid role based in Derby Salary: Dependent on Experience Due to Security clearance requirements candidates must be UK nationals or sole British citizens and resided in the UK for 5 years and over. DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. The role: As a ServiceNow Senior Technical Consultant you will be part of an innovative team, working to develop world class customer solutions using the ServiceNow platform.Provide technical consulting services to clients; contribute to the design and delivery of technical solutions including customizing package-based solutions, data design and conversion, technically-focused testing, and configuring technical infrastructure components; and serve as a technical resource on a team. You will develop and demonstrate specialized knowledge and skills in ServiceNow as an enterprise solution.Focus on designing and implementing solutions on the ServiceNow platform. Provide guidance, thought leadership, and hands-on development to both our client and internal technical resources. Responsibilities: You will be a part of a team of ServiceNow specialists delivering ServiceNow solutions to multiple customers. Participating in client workshops and requirements gathering to build requirements and design solutions. Advising and making recommendations on proposed solutions. Developing in ServiceNow the defined solutions to meet defined requirements to a high standard of quality, including configuration, scripting, testing, demonstrations to customers, UAT and go-live support. Mentoring and training more junior members of the team Producing documentation and training material for the implemented solutions. Requirements: The ideal candidate will have several years' experience in ServiceNow design and development preferably in a consulting environment.Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageousAn understanding of Service Management concepts, delivery assurance principals and procedures.A high level of knowledge of the ServiceNow application and ideally experience of building custom applications and integrations with other platforms.Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL FoundationAdditional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantageYou will need to have strong communications both written and oral, ability to present solutions to customers including senior management and be highlyfocused on providing strong customer service.Able to work as part of a team or individually to project timelines, you will need to be pro-active, creative and able to research solutions and make recommendations, willing to learn and take on new challenges.You will need to have the ability to work from home and also to travel to client locations for meetings and workshops or work on client sites for periods where required. What we offer: You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment in ServiceNow. As such you will receive regular training and development opportunities and ability to achieve certifications to aid your personal development.You will be joining a supportive and friendly team of consultants who share ideas, knowledge and creativity to ensure everyone succeeds in the provision of high quality, leading edge ServiceNow solutionsWe provide a comprehensive Flex benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available .
19/06/2026
Full time
ServiceNow Technical Consultant (Derby) page is loaded ServiceNow Technical Consultant (Derby)locations: GBR - ANY CITYtime type: Full timeposted on: Posted Todayjob requisition id: Job Description: ServiceNOW Senior Technical Consultant Location: Hybrid role based in Derby Salary: Dependent on Experience Due to Security clearance requirements candidates must be UK nationals or sole British citizens and resided in the UK for 5 years and over. DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. The role: As a ServiceNow Senior Technical Consultant you will be part of an innovative team, working to develop world class customer solutions using the ServiceNow platform.Provide technical consulting services to clients; contribute to the design and delivery of technical solutions including customizing package-based solutions, data design and conversion, technically-focused testing, and configuring technical infrastructure components; and serve as a technical resource on a team. You will develop and demonstrate specialized knowledge and skills in ServiceNow as an enterprise solution.Focus on designing and implementing solutions on the ServiceNow platform. Provide guidance, thought leadership, and hands-on development to both our client and internal technical resources. Responsibilities: You will be a part of a team of ServiceNow specialists delivering ServiceNow solutions to multiple customers. Participating in client workshops and requirements gathering to build requirements and design solutions. Advising and making recommendations on proposed solutions. Developing in ServiceNow the defined solutions to meet defined requirements to a high standard of quality, including configuration, scripting, testing, demonstrations to customers, UAT and go-live support. Mentoring and training more junior members of the team Producing documentation and training material for the implemented solutions. Requirements: The ideal candidate will have several years' experience in ServiceNow design and development preferably in a consulting environment.Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageousAn understanding of Service Management concepts, delivery assurance principals and procedures.A high level of knowledge of the ServiceNow application and ideally experience of building custom applications and integrations with other platforms.Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL FoundationAdditional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantageYou will need to have strong communications both written and oral, ability to present solutions to customers including senior management and be highlyfocused on providing strong customer service.Able to work as part of a team or individually to project timelines, you will need to be pro-active, creative and able to research solutions and make recommendations, willing to learn and take on new challenges.You will need to have the ability to work from home and also to travel to client locations for meetings and workshops or work on client sites for periods where required. What we offer: You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment in ServiceNow. As such you will receive regular training and development opportunities and ability to achieve certifications to aid your personal development.You will be joining a supportive and friendly team of consultants who share ideas, knowledge and creativity to ensure everyone succeeds in the provision of high quality, leading edge ServiceNow solutionsWe provide a comprehensive Flex benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available .
Sr. Observability Engineer - Kings Cross, London
Universal Music Group
Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . Job Summary: We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.As a Senior Observability Engineer, you will be a driving force for technical excellence and strategic vision within our global team. You will be instrumental in architecting, building, and leading our comprehensive observability strategy to ensure the reliability, performance, and scalability of our critical IT systems. This senior role demands a passion for data-driven strategy, a commitment to automation, and the ability to mentor and lead. You will not only solve complex technical challenges but also influence the direction of observability practices across UMG globally, ensuring our technology landscape is as world-class as our music. Job Functions: Architecture & Strategy: Lead the architectural design and strategic roadmap for our observability stack. Drive the vision for world-class monitoring, logging, tracing, and alerting solutions across our hybrid and cloud-native environments. Innovate & Automate: Spearhead the evaluation, selection, and implementation of cutting-edge observability tools and platforms (e.g., Dynatrace, OpenTelemetry, Prometheus, Grafana). Architect and build robust, automated observability pipelines. Take an active part in documenting and defining processes and best practice. Optimize & Analyze: Conduct deep-dive analysis of telemetry data to proactively identify performance bottlenecks, optimize resource utilization, and guide capacity planning. Lead & Mentor: Act as a technical leader and mentor for the observability team and wider engineering groups. Champion and enforce best practices, fostering a culture of proactive and data-informed decision-making. Drive Incident & Problem Management: Working with Operations teams on high-priority incident resolution efforts, utilizing deep analysis of telemetry data for swift root cause identification. Drive post-incident reviews and implement long-term solutions to enhance system resilience. Collaborate & Influence: Partner with Development, SRE, and Infrastructure leaders to embed observability into the entire technology lifecycle. Influence and drive the adoption of observability best practices across the global organization. Champion the use of observability in the global UMG environment. Make UMG the place to be: Mentoring, managing and genuinely leading the Observability team in a way that attracts and retains the best talent. UMG is a place where everyone can bring themselves fully to work and thrive, as a Leader you are a key part of this. Job Requirements: Essential Qualifications Experience: 5-7+ years of hands-on experience in an Observability, Site Reliability Engineering (SRE), or DevOps role, with a proven track record of leading complex projects. Technical Leadership: Demonstrated experience in architecting and designing large-scale monitoring and observability solutions. Expert-Level Tooling: Deep expertise with modern observability platforms (e.g., Dynatrace, AWS Cloudwatch, Prometheus, Grafana, ELK Stack, Splunk, OpenTelemetry). Cloud & Infrastructure: Advanced knowledge of major cloud platforms (AWS, Azure, GCP), containerization (Docker, Kubernetes), and Infrastructure as Code (Terraform, Ansible). Programming & Automation: Strong programming and scripting skills (e.g., Python, Go, Shell) with a focus on creating scalable automation and custom tooling. Problem-Solving: Exceptional analytical and strategic problem-solving skills, with the ability to lead through complex technical challenges. Data Analysis: Expertise in analysing and visualising telemetry data into meaningful information to drive actions. Hands-on: Demonstratable hands-on engineering and coding experience, ability to deep-dive into existing and emerging technologies to identify opportunities and solutions. Containerization and Orchestration: Understanding of container technologies (e.g., Docker) and container orchestration platforms (e.g., Kubernetes) to monitor and manage containerized applications. Networking Knowledge: Understanding of networking principles and protocols to effectively monitor and troubleshoot network-related issues. Security Awareness: Awareness of security best practices and the ability to integrate security monitoring into observability processes. Communication & Influence: Excellent communication and interpersonal skills, capable of articulating a technical vision to diverse audiences and influencing senior stakeholders. Ability to collaborate with cross-functional teams, convey findings, and discuss improvements with developers and operations teams. Continuous Learning: Given the dynamic nature of technology, a commitment to continuous learning and staying updated on the latest trends in observability and monitoring. Self-motivated with a high degree of initiative and excellent follow-up skills, along with strong analytical and problem-solving skills. Travel may be required but is not part of the regular work schedule. Bachelor's degree in technology related field as well as 5+ years of relevant experience within the Observability field.Desired Qualifications Advanced Concepts: Proven experience with Chaos Engineering, AI-driven analytics, defining SLOs/SLIs, and advanced deployment strategies (Canary/Blue-Green). Software Engineering Foundation: Strong background in software engineering principles, database administration, and distributed systems architecture Certifications: Relevant senior-level industry certifications (e.g., AWS Certified DevOps Engineer - Professional, Certified Kubernetes Administrator).Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement. Job Category: Universal Music Group
19/06/2026
Full time
Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . Job Summary: We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.As a Senior Observability Engineer, you will be a driving force for technical excellence and strategic vision within our global team. You will be instrumental in architecting, building, and leading our comprehensive observability strategy to ensure the reliability, performance, and scalability of our critical IT systems. This senior role demands a passion for data-driven strategy, a commitment to automation, and the ability to mentor and lead. You will not only solve complex technical challenges but also influence the direction of observability practices across UMG globally, ensuring our technology landscape is as world-class as our music. Job Functions: Architecture & Strategy: Lead the architectural design and strategic roadmap for our observability stack. Drive the vision for world-class monitoring, logging, tracing, and alerting solutions across our hybrid and cloud-native environments. Innovate & Automate: Spearhead the evaluation, selection, and implementation of cutting-edge observability tools and platforms (e.g., Dynatrace, OpenTelemetry, Prometheus, Grafana). Architect and build robust, automated observability pipelines. Take an active part in documenting and defining processes and best practice. Optimize & Analyze: Conduct deep-dive analysis of telemetry data to proactively identify performance bottlenecks, optimize resource utilization, and guide capacity planning. Lead & Mentor: Act as a technical leader and mentor for the observability team and wider engineering groups. Champion and enforce best practices, fostering a culture of proactive and data-informed decision-making. Drive Incident & Problem Management: Working with Operations teams on high-priority incident resolution efforts, utilizing deep analysis of telemetry data for swift root cause identification. Drive post-incident reviews and implement long-term solutions to enhance system resilience. Collaborate & Influence: Partner with Development, SRE, and Infrastructure leaders to embed observability into the entire technology lifecycle. Influence and drive the adoption of observability best practices across the global organization. Champion the use of observability in the global UMG environment. Make UMG the place to be: Mentoring, managing and genuinely leading the Observability team in a way that attracts and retains the best talent. UMG is a place where everyone can bring themselves fully to work and thrive, as a Leader you are a key part of this. Job Requirements: Essential Qualifications Experience: 5-7+ years of hands-on experience in an Observability, Site Reliability Engineering (SRE), or DevOps role, with a proven track record of leading complex projects. Technical Leadership: Demonstrated experience in architecting and designing large-scale monitoring and observability solutions. Expert-Level Tooling: Deep expertise with modern observability platforms (e.g., Dynatrace, AWS Cloudwatch, Prometheus, Grafana, ELK Stack, Splunk, OpenTelemetry). Cloud & Infrastructure: Advanced knowledge of major cloud platforms (AWS, Azure, GCP), containerization (Docker, Kubernetes), and Infrastructure as Code (Terraform, Ansible). Programming & Automation: Strong programming and scripting skills (e.g., Python, Go, Shell) with a focus on creating scalable automation and custom tooling. Problem-Solving: Exceptional analytical and strategic problem-solving skills, with the ability to lead through complex technical challenges. Data Analysis: Expertise in analysing and visualising telemetry data into meaningful information to drive actions. Hands-on: Demonstratable hands-on engineering and coding experience, ability to deep-dive into existing and emerging technologies to identify opportunities and solutions. Containerization and Orchestration: Understanding of container technologies (e.g., Docker) and container orchestration platforms (e.g., Kubernetes) to monitor and manage containerized applications. Networking Knowledge: Understanding of networking principles and protocols to effectively monitor and troubleshoot network-related issues. Security Awareness: Awareness of security best practices and the ability to integrate security monitoring into observability processes. Communication & Influence: Excellent communication and interpersonal skills, capable of articulating a technical vision to diverse audiences and influencing senior stakeholders. Ability to collaborate with cross-functional teams, convey findings, and discuss improvements with developers and operations teams. Continuous Learning: Given the dynamic nature of technology, a commitment to continuous learning and staying updated on the latest trends in observability and monitoring. Self-motivated with a high degree of initiative and excellent follow-up skills, along with strong analytical and problem-solving skills. Travel may be required but is not part of the regular work schedule. Bachelor's degree in technology related field as well as 5+ years of relevant experience within the Observability field.Desired Qualifications Advanced Concepts: Proven experience with Chaos Engineering, AI-driven analytics, defining SLOs/SLIs, and advanced deployment strategies (Canary/Blue-Green). Software Engineering Foundation: Strong background in software engineering principles, database administration, and distributed systems architecture Certifications: Relevant senior-level industry certifications (e.g., AWS Certified DevOps Engineer - Professional, Certified Kubernetes Administrator).Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement. Job Category: Universal Music Group
Morson Edge
Azure Technical Architect
Morson Edge Preston, Lancashire
Azure Technical Architect (SC Security Cleared) Preston - (1-2 days a month onsite/the rest remote) 12 Months £519.16pd inside IR35/Umbrella Due to the urgent nature of the role candidates must have valid and transferrable SC security clearance. Role Description The Azure Architect is responsible for designing secure, scalable, and resilient cloud architectures on Microsoft Azure that align with organisational strategy, governance, and security requirements. This role provides architectural leadership across cloud infrastructure, networking, identity, security, data services, and application platforms. The Azure Architect develops reference architectures, ensures engineering quality, and leads cloud transformation initiatives, partnering with security, operations, development, and leadership teams to deliver compliant and modern cloud solutions. Core Duties Define and maintain Azure cloud architecture and ensure alignment with organisational strategy and cloud governance. Lead the design of secure, scalable, and cost optimised Azure solutions across IaaS, PaaS, and container platforms. Provide architectural oversight, assurance, and guidance for cloud engineering teams and delivery partners. Own Azure landing zone patterns, governance models, and enterprise cloud standards. Drive adoption of cloud native capabilities, automation, and modern platform engineering practices. Partner with cybersecurity teams to embed Zero Trust, network segmentation, and least privilege identity models. Engage with stakeholders across the business to translate requirements into actionable cloud architectures. Guide complex cloud migrations, re platforming efforts, and application modernisation programmes. Maintain architectural artefacts such as HLDs, reference architectures, diagrams, and standards. Enhance platform reliability, security, and operational readiness through architectural improvements. Design enterprise Azure landing zones, network topology, identity integrations, governance, and operational models. Architect Azure compute solutions including VMs, VMSS, App Services, Functions, and AKS. Define storage, backup, BCDR, and data protection strategies using Azure native capabilities. Lead the design of Azure network infrastructure including VNets, Firewalls, Private Link, routing, and secure connectivity. Establish governance baseline with Azure Policy, RBAC, tagging standards, and cost management principles. Support CI/CD and DevOps patterns using GitHub Actions, DevOps pipelines, Infrastructure as Code, and automation. Define observability standards using Azure Monitor, Log Analytics, alerts, dashboards, and diagnostics. Review and validate engineering designs, ensuring alignment to standards and architectural patterns. Provide expert guidance for hybrid cloud, express routes, VPN gateways, and identity integrations with Entra ID. Lead cloud security architecture including encryption, key management, privileged access, and workload protections. Support capacity planning, environment design, life cycle management, and platform scalability. Engage in incident reviews, risk assessments, and continuous platform improvements. Knowledge, Skills & Qualifications Knowledge: In depth understanding of Azure architecture across IaaS, PaaS, networking, identity, and security services. Knowledge of Azure landing zone design, Cloud Adoption Framework, and Architected Framework principles. Strong understanding of Azure networking including virtual networks, segmentations, Firewalls, DNS, routing, and connectivity patterns. Familiarity with container architecture, AKS, registries, and cloud?native deployment patterns. Understanding of hybrid cloud, identity federation, Entra ID, service principals, and managed identities. Knowledge of storage architectures, resiliency patterns, backups, and Azure Site Recovery. Understanding of monitoring, observability, and operational readiness within Azure environments. Familiarity with DevOps, CI/CD, and Infrastructure?as?Code concepts and tooling. Knowledge of cloud security concepts including Zero Trust, workload protection, encryption, and compliance controls. Awareness of cost management, optimisation techniques, and cloud financial governance. Skills: Ability to design enterprise?grade Azure solutions using architectural best practices and security frameworks. Strong communication skills to articulate architectural decisions to engineers, leaders, and business stakeholders. Skilled in reviewing technical designs and providing actionable architectural guidance. Ability to work across multiple teams including engineering, security, networking, and development. Strong diagramming and documentation skills using Visio, Lucidchart, or similar tools. Ability to lead workshops, architectural reviews, and design sessions. Skilled in interpreting business requirements and translating them into technical architecture. Strong analytical and diagnostic capabilities for complex cloud problems. Hands on familiarity with IaC (eg, Bicep, Terraform), Scripting, and automation. Ability to drive cloud adoption, standardisation, and operational maturity. Qualifications: Microsoft Certified: Azure Solutions Architect Expert (AZ-305) (highly desirable). Additional certifications such as Azure Administrator, Azure Security Engineer, or DevOps Engineer Expert. Architecture frameworks such as TOGAF, SABSA, or cloud-centric equivalents (beneficial). Proven experience delivering large'scale Azure transformations or migrations. Strong background in cloud engineering, infrastructure architecture, or platform engineering. Experience working in complex enterprise environments or regulated industries. ITIL Foundation or similar operational governance exposure. Evidence of continuous learning in cloud, architecture, and security disciplines. Degree in Computer Science, Engineering, or equivalent industry experience (preferred but not required).
19/06/2026
Contractor
Azure Technical Architect (SC Security Cleared) Preston - (1-2 days a month onsite/the rest remote) 12 Months £519.16pd inside IR35/Umbrella Due to the urgent nature of the role candidates must have valid and transferrable SC security clearance. Role Description The Azure Architect is responsible for designing secure, scalable, and resilient cloud architectures on Microsoft Azure that align with organisational strategy, governance, and security requirements. This role provides architectural leadership across cloud infrastructure, networking, identity, security, data services, and application platforms. The Azure Architect develops reference architectures, ensures engineering quality, and leads cloud transformation initiatives, partnering with security, operations, development, and leadership teams to deliver compliant and modern cloud solutions. Core Duties Define and maintain Azure cloud architecture and ensure alignment with organisational strategy and cloud governance. Lead the design of secure, scalable, and cost optimised Azure solutions across IaaS, PaaS, and container platforms. Provide architectural oversight, assurance, and guidance for cloud engineering teams and delivery partners. Own Azure landing zone patterns, governance models, and enterprise cloud standards. Drive adoption of cloud native capabilities, automation, and modern platform engineering practices. Partner with cybersecurity teams to embed Zero Trust, network segmentation, and least privilege identity models. Engage with stakeholders across the business to translate requirements into actionable cloud architectures. Guide complex cloud migrations, re platforming efforts, and application modernisation programmes. Maintain architectural artefacts such as HLDs, reference architectures, diagrams, and standards. Enhance platform reliability, security, and operational readiness through architectural improvements. Design enterprise Azure landing zones, network topology, identity integrations, governance, and operational models. Architect Azure compute solutions including VMs, VMSS, App Services, Functions, and AKS. Define storage, backup, BCDR, and data protection strategies using Azure native capabilities. Lead the design of Azure network infrastructure including VNets, Firewalls, Private Link, routing, and secure connectivity. Establish governance baseline with Azure Policy, RBAC, tagging standards, and cost management principles. Support CI/CD and DevOps patterns using GitHub Actions, DevOps pipelines, Infrastructure as Code, and automation. Define observability standards using Azure Monitor, Log Analytics, alerts, dashboards, and diagnostics. Review and validate engineering designs, ensuring alignment to standards and architectural patterns. Provide expert guidance for hybrid cloud, express routes, VPN gateways, and identity integrations with Entra ID. Lead cloud security architecture including encryption, key management, privileged access, and workload protections. Support capacity planning, environment design, life cycle management, and platform scalability. Engage in incident reviews, risk assessments, and continuous platform improvements. Knowledge, Skills & Qualifications Knowledge: In depth understanding of Azure architecture across IaaS, PaaS, networking, identity, and security services. Knowledge of Azure landing zone design, Cloud Adoption Framework, and Architected Framework principles. Strong understanding of Azure networking including virtual networks, segmentations, Firewalls, DNS, routing, and connectivity patterns. Familiarity with container architecture, AKS, registries, and cloud?native deployment patterns. Understanding of hybrid cloud, identity federation, Entra ID, service principals, and managed identities. Knowledge of storage architectures, resiliency patterns, backups, and Azure Site Recovery. Understanding of monitoring, observability, and operational readiness within Azure environments. Familiarity with DevOps, CI/CD, and Infrastructure?as?Code concepts and tooling. Knowledge of cloud security concepts including Zero Trust, workload protection, encryption, and compliance controls. Awareness of cost management, optimisation techniques, and cloud financial governance. Skills: Ability to design enterprise?grade Azure solutions using architectural best practices and security frameworks. Strong communication skills to articulate architectural decisions to engineers, leaders, and business stakeholders. Skilled in reviewing technical designs and providing actionable architectural guidance. Ability to work across multiple teams including engineering, security, networking, and development. Strong diagramming and documentation skills using Visio, Lucidchart, or similar tools. Ability to lead workshops, architectural reviews, and design sessions. Skilled in interpreting business requirements and translating them into technical architecture. Strong analytical and diagnostic capabilities for complex cloud problems. Hands on familiarity with IaC (eg, Bicep, Terraform), Scripting, and automation. Ability to drive cloud adoption, standardisation, and operational maturity. Qualifications: Microsoft Certified: Azure Solutions Architect Expert (AZ-305) (highly desirable). Additional certifications such as Azure Administrator, Azure Security Engineer, or DevOps Engineer Expert. Architecture frameworks such as TOGAF, SABSA, or cloud-centric equivalents (beneficial). Proven experience delivering large'scale Azure transformations or migrations. Strong background in cloud engineering, infrastructure architecture, or platform engineering. Experience working in complex enterprise environments or regulated industries. ITIL Foundation or similar operational governance exposure. Evidence of continuous learning in cloud, architecture, and security disciplines. Degree in Computer Science, Engineering, or equivalent industry experience (preferred but not required).
CGI
Technical Infrastructure Architect (DV Security Clearance)
CGI Chippenham, Wiltshire
Technical Infrastructure Architect (DV Security Clearance) Position Description At CGI, we empower our architects to shape the future of secure digital transformation. As a Technical Architect, you'll design and deliver a next-generation on-premise identity solution that underpins the resilience and security of our clients' most critical systems. You'll help define and implement a scalable, future-ready access management platform that ensures seamless connectivity and trust across complex environments. This is your opportunity to take ownership of a greenfield solution that drives real-world impact, harnessing creativity and technical excellence to help CGI's clients stay ahead in an evolving digital landscape. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities You will play a pivotal role in shaping architecture standards, mentoring engineers, and ensuring delivery quality through collaboration and governance. You'll also have the opportunity to innovate, influence design decisions, and help define best practice for CGI's wider identity landscape. Key responsibilities: Lead & Innovate: Drive the design and architecture of a new on-premise identity solution using Windows Server 2022, Active Directory, and ADFS. Develop & Deliver: Define technical standards, principles, and direction for a secure IAM environment. Mentor & Support: Guide engineering teams through build and deployment phases, ensuring alignment with design intent. Integrate & Secure: Design and configure federation services, SSO, and RBAC models aligned to business needs. Collaborate & Govern: Partner with security, networking, and application teams to ensure smooth integration and operational readiness. Document & Communicate: Produce comprehensive architecture documentation and provide ongoing governance for solution stability and compliance. Required qualifications to be successful in this role You should have strong experience architecting and delivering Microsoft-based identity solutions in secure or regulated environments, with proven expertise in Active Directory, ADFS, and federation technologies. You'll bring both strategic thinking and hands-on technical depth, with excellent communication skills and a collaborative approach to problem-solving. Essential skills and experience: Extensive experience as a Solution or Technical Architect specialising in Microsoft identity solutions. Proven track record delivering greenfield IAM environments. Deep expertise in Windows Server 2022, AD, and ADFS configuration. Strong knowledge of SAML, OAuth 2.0, and OpenID Connect federation models. Experience designing and implementing SSO and RBAC frameworks. Solid understanding of networking fundamentals (DNS, routing, firewalls, load balancing). Proven leadership and mentoring experience with engineering teams. Strong documentation, communication, and stakeholder engagement skills. Desirable: Microsoft Certified: Identity and Access Administrator Associate or Solutions Architect Expert. Experience with hybrid identity integration and PowerShell automation. Prior experience in Defence or secure government environments. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
19/06/2026
Full time
Technical Infrastructure Architect (DV Security Clearance) Position Description At CGI, we empower our architects to shape the future of secure digital transformation. As a Technical Architect, you'll design and deliver a next-generation on-premise identity solution that underpins the resilience and security of our clients' most critical systems. You'll help define and implement a scalable, future-ready access management platform that ensures seamless connectivity and trust across complex environments. This is your opportunity to take ownership of a greenfield solution that drives real-world impact, harnessing creativity and technical excellence to help CGI's clients stay ahead in an evolving digital landscape. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities You will play a pivotal role in shaping architecture standards, mentoring engineers, and ensuring delivery quality through collaboration and governance. You'll also have the opportunity to innovate, influence design decisions, and help define best practice for CGI's wider identity landscape. Key responsibilities: Lead & Innovate: Drive the design and architecture of a new on-premise identity solution using Windows Server 2022, Active Directory, and ADFS. Develop & Deliver: Define technical standards, principles, and direction for a secure IAM environment. Mentor & Support: Guide engineering teams through build and deployment phases, ensuring alignment with design intent. Integrate & Secure: Design and configure federation services, SSO, and RBAC models aligned to business needs. Collaborate & Govern: Partner with security, networking, and application teams to ensure smooth integration and operational readiness. Document & Communicate: Produce comprehensive architecture documentation and provide ongoing governance for solution stability and compliance. Required qualifications to be successful in this role You should have strong experience architecting and delivering Microsoft-based identity solutions in secure or regulated environments, with proven expertise in Active Directory, ADFS, and federation technologies. You'll bring both strategic thinking and hands-on technical depth, with excellent communication skills and a collaborative approach to problem-solving. Essential skills and experience: Extensive experience as a Solution or Technical Architect specialising in Microsoft identity solutions. Proven track record delivering greenfield IAM environments. Deep expertise in Windows Server 2022, AD, and ADFS configuration. Strong knowledge of SAML, OAuth 2.0, and OpenID Connect federation models. Experience designing and implementing SSO and RBAC frameworks. Solid understanding of networking fundamentals (DNS, routing, firewalls, load balancing). Proven leadership and mentoring experience with engineering teams. Strong documentation, communication, and stakeholder engagement skills. Desirable: Microsoft Certified: Identity and Access Administrator Associate or Solutions Architect Expert. Experience with hybrid identity integration and PowerShell automation. Prior experience in Defence or secure government environments. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
PHS Student Assistance (SAP) Counselor Grades 9-12
Portsmouth School District Portsmouth, Hampshire
Student Assistance (SAP) Counselor Grades 9-12 Job ID: 1031 Position Type: Teaching - High School / School Counselor Location: Portsmouth High School Date Posted: 5/18/2026 Position Purpose To provide leadership in the development of prevention and intervention activities for at risk students regarding prevalent adolescent social and emotional issues. Coordinate these activities between the school and appropriate community organizations. Responsibilities Screen and assess students for risk factors that relate to the likelihood that they might engage in risky behaviors, such as early substance misuse and for protective factors, which will help keep them safe. Implement universal strategies and counsel groups and individual students, helping students manage conflicts to help minimize time out of class using strategies such as cognitive behavioral interventions. Implement short term individual and group counseling. Consult with teachers, staff and parents regarding student restorative plans. Participate and collaborate with Southern NH SAP peer collaboration group and the local prevention coalition "Partners in Prevention." Complete monthly data reporting and participate in monthly state run meetings. Consult with teachers to facilitate the infusion of counseling learning activities into the regular education curriculum. Respond to crisis situations when appropriate. Requirements Licensed Clinician in the area of School Counseling, mental health or Social Work. Additional Duties Performs other related tasks as assigned by the Principal and other central office administrators as designated by the Superintendent. The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility. Equipment Uses standard office equipment such as personal computers, printer, copy and fax machines, and telephone. Travel Requirements Travels to school district buildings and professional meetings as required. Knowledge, Skills and Abilities Thorough knowledge of alcohol, drug, and tobacco prevention and rehabilitation. Thorough knowledge of student assistance counseling. Knowledge of interviewing and counseling techniques needed to obtain information and counsel students with behavioral problems and problems related to substance misuse. Knowledge of the effects of alcohol and other psychoactive substances and of the chemically dependent person, his/her language, and the degree of the disease to identify symptoms and plan appropriate action. Knowledge of community organizations and institutions dealing with youth in order to choose services that can best help students in a variety of situations. Knowledge of data information systems, data analysis and the formulation of action plans. Knowledge of applicable federal and state laws regarding education and students. Ability to relate sympathetically to a potentially difficult student population. Ability to establish satisfactory relationships with others. Ability to use computer network systems and software applications as needed. Ability to organize and coordinate work. Ability to engage in self evaluation with regard to performance and professional growth. Ability to effectively and cooperatively work with teaching staff members, students, parents, other district and local assistance program representatives, and the administration. Ability to provide leadership in the areas of substance awareness/abuse issues as well as on the development and implementation of intervention programs and training. Physical and mental demands, work hazards. Qualifications Profile Certification/License: Licensed Clinician in the area of School Counseling, mental health or Social Work. Motor Vehicle Operator's License or ability to provide own transportation. Education Bachelor's from an accredited college or university in an education discipline applicable to assignment. Master's Degree preferred. Experience Successful prior experience for the appropriate grade level preferred. FLSA Status Exempt Pay Rate Follow Negotiated Pay Rate (See Teacher's Agreement)
19/06/2026
Full time
Student Assistance (SAP) Counselor Grades 9-12 Job ID: 1031 Position Type: Teaching - High School / School Counselor Location: Portsmouth High School Date Posted: 5/18/2026 Position Purpose To provide leadership in the development of prevention and intervention activities for at risk students regarding prevalent adolescent social and emotional issues. Coordinate these activities between the school and appropriate community organizations. Responsibilities Screen and assess students for risk factors that relate to the likelihood that they might engage in risky behaviors, such as early substance misuse and for protective factors, which will help keep them safe. Implement universal strategies and counsel groups and individual students, helping students manage conflicts to help minimize time out of class using strategies such as cognitive behavioral interventions. Implement short term individual and group counseling. Consult with teachers, staff and parents regarding student restorative plans. Participate and collaborate with Southern NH SAP peer collaboration group and the local prevention coalition "Partners in Prevention." Complete monthly data reporting and participate in monthly state run meetings. Consult with teachers to facilitate the infusion of counseling learning activities into the regular education curriculum. Respond to crisis situations when appropriate. Requirements Licensed Clinician in the area of School Counseling, mental health or Social Work. Additional Duties Performs other related tasks as assigned by the Principal and other central office administrators as designated by the Superintendent. The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility. Equipment Uses standard office equipment such as personal computers, printer, copy and fax machines, and telephone. Travel Requirements Travels to school district buildings and professional meetings as required. Knowledge, Skills and Abilities Thorough knowledge of alcohol, drug, and tobacco prevention and rehabilitation. Thorough knowledge of student assistance counseling. Knowledge of interviewing and counseling techniques needed to obtain information and counsel students with behavioral problems and problems related to substance misuse. Knowledge of the effects of alcohol and other psychoactive substances and of the chemically dependent person, his/her language, and the degree of the disease to identify symptoms and plan appropriate action. Knowledge of community organizations and institutions dealing with youth in order to choose services that can best help students in a variety of situations. Knowledge of data information systems, data analysis and the formulation of action plans. Knowledge of applicable federal and state laws regarding education and students. Ability to relate sympathetically to a potentially difficult student population. Ability to establish satisfactory relationships with others. Ability to use computer network systems and software applications as needed. Ability to organize and coordinate work. Ability to engage in self evaluation with regard to performance and professional growth. Ability to effectively and cooperatively work with teaching staff members, students, parents, other district and local assistance program representatives, and the administration. Ability to provide leadership in the areas of substance awareness/abuse issues as well as on the development and implementation of intervention programs and training. Physical and mental demands, work hazards. Qualifications Profile Certification/License: Licensed Clinician in the area of School Counseling, mental health or Social Work. Motor Vehicle Operator's License or ability to provide own transportation. Education Bachelor's from an accredited college or university in an education discipline applicable to assignment. Master's Degree preferred. Experience Successful prior experience for the appropriate grade level preferred. FLSA Status Exempt Pay Rate Follow Negotiated Pay Rate (See Teacher's Agreement)
Proactive Appointments
NOC Operations Manager - REMOTE
Proactive Appointments
NOC Operations Manager Circa £65k - £70k + 20% Bonus Fully Remote based (UK) with occasional travel to Milton Keynes and customer sites - Driving Licence is essential About the Opportunity We are looking for an experienced NOC Operations Manager to lead our Network Operations Centre team and support the delivery of high-quality managed services across a complex, multi-platform infrastructure environment. This is a hands-on leadership role, combining team management with deep technical expertise across Linux, Windows Server, networking, virtualisation, security, and business-critical infrastructure. You'll play a key role in maintaining service availability, driving operational excellence, and supporting customers across a range of industries. Key Responsibilities Lead and develop the NOC team, ensuring operational excellence and customer satisfaction. Manage and optimise Linux, Windows Server and Windows 11 environments. Administer and maintain VMware ESXi virtualised infrastructure. Implement and support high availability and load-balancing solutions. Configure and troubleshoot networking technologies including DNS, routing and Firewalls. Manage web services and Proxy technologies including Apache, NGINX and Squid. Oversee backup, recovery and disaster recovery processes using Veeam. Manage endpoint security and device compliance through Microsoft Intune. Maintain server infrastructure and secure remote access solutions. Create and maintain technical documentation, operational procedures and system standards. Support continuous improvement, automation and infrastructure optimisation initiatives. Participate in an on-call rota to support critical incidents and service continuity. Essential Skills & Experience 10+ years' experience in systems engineering, infrastructure operations or NOC environments. Strong expertise across Linux, Windows Server and Windows 10/11 platforms. Advanced VMware ESXi administration experience. Strong networking knowledge including DNS, load balancing, routing and troubleshooting. Experience with Veeam backup and disaster recovery solutions. Experience managing Apache, NGINX, Squid or similar web technologies. Scripting and automation experience. Strong understanding of infrastructure security, system hardening and access control. Proven experience leading and developing technical teams. Excellent problem-solving, communication and stakeholder management skills. Desirable Qualifications VMware Certified Professional (VCP) or equivalent. Microsoft Certified: Azure Administrator or related certifications. Experience within finance, manufacturing or retail sectors. Eligibility to obtain Security Clearance (SC) What You'll Bring Strong leadership and team management skills. A hands-on, solutions-focused approach. Excellent organisational and prioritisation abilities. The ability to thrive in a remote-first environment while managing multiple priorities. A commitment to delivering reliable, secure and customer-focused services. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
19/06/2026
Full time
NOC Operations Manager Circa £65k - £70k + 20% Bonus Fully Remote based (UK) with occasional travel to Milton Keynes and customer sites - Driving Licence is essential About the Opportunity We are looking for an experienced NOC Operations Manager to lead our Network Operations Centre team and support the delivery of high-quality managed services across a complex, multi-platform infrastructure environment. This is a hands-on leadership role, combining team management with deep technical expertise across Linux, Windows Server, networking, virtualisation, security, and business-critical infrastructure. You'll play a key role in maintaining service availability, driving operational excellence, and supporting customers across a range of industries. Key Responsibilities Lead and develop the NOC team, ensuring operational excellence and customer satisfaction. Manage and optimise Linux, Windows Server and Windows 11 environments. Administer and maintain VMware ESXi virtualised infrastructure. Implement and support high availability and load-balancing solutions. Configure and troubleshoot networking technologies including DNS, routing and Firewalls. Manage web services and Proxy technologies including Apache, NGINX and Squid. Oversee backup, recovery and disaster recovery processes using Veeam. Manage endpoint security and device compliance through Microsoft Intune. Maintain server infrastructure and secure remote access solutions. Create and maintain technical documentation, operational procedures and system standards. Support continuous improvement, automation and infrastructure optimisation initiatives. Participate in an on-call rota to support critical incidents and service continuity. Essential Skills & Experience 10+ years' experience in systems engineering, infrastructure operations or NOC environments. Strong expertise across Linux, Windows Server and Windows 10/11 platforms. Advanced VMware ESXi administration experience. Strong networking knowledge including DNS, load balancing, routing and troubleshooting. Experience with Veeam backup and disaster recovery solutions. Experience managing Apache, NGINX, Squid or similar web technologies. Scripting and automation experience. Strong understanding of infrastructure security, system hardening and access control. Proven experience leading and developing technical teams. Excellent problem-solving, communication and stakeholder management skills. Desirable Qualifications VMware Certified Professional (VCP) or equivalent. Microsoft Certified: Azure Administrator or related certifications. Experience within finance, manufacturing or retail sectors. Eligibility to obtain Security Clearance (SC) What You'll Bring Strong leadership and team management skills. A hands-on, solutions-focused approach. Excellent organisational and prioritisation abilities. The ability to thrive in a remote-first environment while managing multiple priorities. A commitment to delivering reliable, secure and customer-focused services. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Technical Support Manager - Aprolis UK
Aprolis Corby, Northamptonshire
Technical Support Manager - Aprolis UKPostulerremote type: Sur sitelocations: CORBYtime type: Temps partielposted on: Offre publiée aujourd'huitime left to apply: Date de fin : 30 juin 2026 (Il reste 13 jour(s) pour postuler)job requisition id: JR1860As part of Aprolis UK, our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers' need, they can handle it. Our values are: Entrepreneurship Courage Respect Friendliness Résumé de la Description de poste JOB PURPOSE: • To provide Technical Support to Impact Depots and the Dealer Network across all Brands • The management of the CAT lift trucks and HC warranty systems within the distributorship. • Primary Technical Liaison /Representative for Impact with the OEM's • Roadside Tech Champion/Trainer • To carry out audits to Field, Workshop and Resident based Engineers. • To ensure Impact's Safe Systems of Work (SSOW) are adhered to. • To support existing Training Team by delivering both Technical and Health & Safety Training to Impact Employees. • To provide Technical Support to the Warranty Administrator. Description de poste PERSON SPECIFICATION: Previous experience and ability to deliver and present training courses is highly desirable. Ability to communicate effectively at all levels Ability to remain Impartial Strong Leadership and Coaching skills Willingness to travel throughout the country and stay away from home as and when required. Excellent IT knowledge including use of Word, Excel and PowerPoint Excellent interpersonal skills at all levels Excellent organisational skills, methodical with attention to detail and accuracy Ability to work using own initiative and prioritise workload Works well under pressure whilst adhering to deadlines CORE ACTIVITIES : To provide Technical Support as and when required to Impact engineers and the Dealer Network. These may be either by Phone or email and will also involve visits to customer sites (including Dealers) when required. Prepare and deliver Technical and H&S related training courses including any supporting handouts/training material that may be required. Prepare and deliver Health & Safety 'Toolbox Talks' covering key H&S subjects. These will be carried out in advance of all Technical Training courses to ensure that Safe Systems of Work at the forefront of our employees. minds. To assist the Technical Team by preparing Technical Service Bulletins when necessary. To assist the Technical Team by preparing Health & Safety Bulletins when necessary. To maximise the cost effectiveness of all courses in terms of training course location and number of attendees. Liaise with other Manufacturer's/Suppliers to obtain Technical Training/information as required. To liaise with MCFE on Technical matters/issues. To liaise with HC on Technical matters / issues Work closely with internal HC team to identify, resolve and feedback any issues that may arise. To ensure that Training documentation/course evaluation information are promptly sent to the HR Dept. To assist with internal depot H&S/Quality audits. Carry out random audits on Impact's Safe Systems of Work to ensure employees remain compliant at all times. Take part in business development projects as required. To assist the Training Team by carrying out new engineer induction training modules. Produce detailed technical reports when carrying out any Technical support visits. To attend product training on both CAT and non-CAT machines then produce lesson plans to deliver Internally and Dealer network To provide technical support and training to Sales. The management of the CAT lift trucks and HC warranty systems within the distributorship.
19/06/2026
Full time
Technical Support Manager - Aprolis UKPostulerremote type: Sur sitelocations: CORBYtime type: Temps partielposted on: Offre publiée aujourd'huitime left to apply: Date de fin : 30 juin 2026 (Il reste 13 jour(s) pour postuler)job requisition id: JR1860As part of Aprolis UK, our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers' need, they can handle it. Our values are: Entrepreneurship Courage Respect Friendliness Résumé de la Description de poste JOB PURPOSE: • To provide Technical Support to Impact Depots and the Dealer Network across all Brands • The management of the CAT lift trucks and HC warranty systems within the distributorship. • Primary Technical Liaison /Representative for Impact with the OEM's • Roadside Tech Champion/Trainer • To carry out audits to Field, Workshop and Resident based Engineers. • To ensure Impact's Safe Systems of Work (SSOW) are adhered to. • To support existing Training Team by delivering both Technical and Health & Safety Training to Impact Employees. • To provide Technical Support to the Warranty Administrator. Description de poste PERSON SPECIFICATION: Previous experience and ability to deliver and present training courses is highly desirable. Ability to communicate effectively at all levels Ability to remain Impartial Strong Leadership and Coaching skills Willingness to travel throughout the country and stay away from home as and when required. Excellent IT knowledge including use of Word, Excel and PowerPoint Excellent interpersonal skills at all levels Excellent organisational skills, methodical with attention to detail and accuracy Ability to work using own initiative and prioritise workload Works well under pressure whilst adhering to deadlines CORE ACTIVITIES : To provide Technical Support as and when required to Impact engineers and the Dealer Network. These may be either by Phone or email and will also involve visits to customer sites (including Dealers) when required. Prepare and deliver Technical and H&S related training courses including any supporting handouts/training material that may be required. Prepare and deliver Health & Safety 'Toolbox Talks' covering key H&S subjects. These will be carried out in advance of all Technical Training courses to ensure that Safe Systems of Work at the forefront of our employees. minds. To assist the Technical Team by preparing Technical Service Bulletins when necessary. To assist the Technical Team by preparing Health & Safety Bulletins when necessary. To maximise the cost effectiveness of all courses in terms of training course location and number of attendees. Liaise with other Manufacturer's/Suppliers to obtain Technical Training/information as required. To liaise with MCFE on Technical matters/issues. To liaise with HC on Technical matters / issues Work closely with internal HC team to identify, resolve and feedback any issues that may arise. To ensure that Training documentation/course evaluation information are promptly sent to the HR Dept. To assist with internal depot H&S/Quality audits. Carry out random audits on Impact's Safe Systems of Work to ensure employees remain compliant at all times. Take part in business development projects as required. To assist the Training Team by carrying out new engineer induction training modules. Produce detailed technical reports when carrying out any Technical support visits. To attend product training on both CAT and non-CAT machines then produce lesson plans to deliver Internally and Dealer network To provide technical support and training to Sales. The management of the CAT lift trucks and HC warranty systems within the distributorship.
1st Line Service Desk Engineer / IT Support Analyst
Smartsearch Recruitment Ltd Caerphilly, Mid Glamorgan
1st Line Service Desk Engineer / IT Support Analyst Salary: £28k + excellent benefits package + Training and career development opportunities Hybrid working Caerphilly area. There is a requirement to work on-call as part of a rota (paid). A growing Managed Services Provider is looking for a motivated and customer-focused 1st Line Service Desk Engineer / IT Support Analyst to join its expanding support team in South Wales. This opportunity would suit candidates currently working as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer, IT Support Technician or Technical Support Analyst who are looking to further develop their technical skills within a professional and supportive managed services environment. You'll be joining a collaborative service desk team responsible for providing front-line technical support to a wide range of customers across both public and private sector organisations. The role offers excellent progression opportunities for someone looking to build a long-term career within IT support and managed services, with exposure to Microsoft technologies, customer environments and ongoing technical development. Key Responsibilities: Provide 1st line technical support via phone, email and remote support tools Log, manage and resolve incidents and service requests efficiently Troubleshoot hardware, software and desktop-related issues Support Microsoft Office, Outlook and Windows operating systems Escalate more complex technical issues where appropriate Maintain accurate ticket updates, documentation and customer communication Deliver excellent customer service throughout the support process Assist with user account administration and basic system support Contribute to knowledge sharing and continuous improvement within the team Work collaboratively with 2nd and 3rd line support engineers Skills & Experience Required: Previous experience within an IT support, service desk, helpdesk or technical support environment Strong customer service and communication skills Good troubleshooting and problem-solving ability Knowledge of Windows desktop operating systems Experience supporting Microsoft Office applications and Outlook Ability to work effectively within a fast-paced support environment Positive attitude and willingness to learn new technologies Desirable Experience: Active Directory user administration Microsoft 365 support exposure Experience using ITSM or ticketing systems Remote support tools experience Basic networking knowledge including DNS, DHCP and WiFi Exposure to backup, antivirus or virtualisation technologies MSP or managed services experience This role would suit candidates currently working as a Service Desk Analyst, Helpdesk Engineer, 1st Line Support Engineer, IT Support Technician, Technical Support Analyst or IT Support Administrator who are looking to continue developing their career within a growing and technology-focused managed services environment.
19/06/2026
Full time
1st Line Service Desk Engineer / IT Support Analyst Salary: £28k + excellent benefits package + Training and career development opportunities Hybrid working Caerphilly area. There is a requirement to work on-call as part of a rota (paid). A growing Managed Services Provider is looking for a motivated and customer-focused 1st Line Service Desk Engineer / IT Support Analyst to join its expanding support team in South Wales. This opportunity would suit candidates currently working as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer, IT Support Technician or Technical Support Analyst who are looking to further develop their technical skills within a professional and supportive managed services environment. You'll be joining a collaborative service desk team responsible for providing front-line technical support to a wide range of customers across both public and private sector organisations. The role offers excellent progression opportunities for someone looking to build a long-term career within IT support and managed services, with exposure to Microsoft technologies, customer environments and ongoing technical development. Key Responsibilities: Provide 1st line technical support via phone, email and remote support tools Log, manage and resolve incidents and service requests efficiently Troubleshoot hardware, software and desktop-related issues Support Microsoft Office, Outlook and Windows operating systems Escalate more complex technical issues where appropriate Maintain accurate ticket updates, documentation and customer communication Deliver excellent customer service throughout the support process Assist with user account administration and basic system support Contribute to knowledge sharing and continuous improvement within the team Work collaboratively with 2nd and 3rd line support engineers Skills & Experience Required: Previous experience within an IT support, service desk, helpdesk or technical support environment Strong customer service and communication skills Good troubleshooting and problem-solving ability Knowledge of Windows desktop operating systems Experience supporting Microsoft Office applications and Outlook Ability to work effectively within a fast-paced support environment Positive attitude and willingness to learn new technologies Desirable Experience: Active Directory user administration Microsoft 365 support exposure Experience using ITSM or ticketing systems Remote support tools experience Basic networking knowledge including DNS, DHCP and WiFi Exposure to backup, antivirus or virtualisation technologies MSP or managed services experience This role would suit candidates currently working as a Service Desk Analyst, Helpdesk Engineer, 1st Line Support Engineer, IT Support Technician, Technical Support Analyst or IT Support Administrator who are looking to continue developing their career within a growing and technology-focused managed services environment.
End User Support Analyst
CLARKSON PLC
We have a fantastic opportunity for an End User Support Analyst to join our team in the EMEA region based out of London. The person in this role will work as part of the IT Support team and will be a key point of contact for the End User community. Alongside the team, the person in this role will support the activities of desktop services. This position would be great for someone with experience in a support role who is keen to develop their technical skills further. The ideal candidate will be passionate about delivering the highest standard of IT support, with a genuine interest in technology, its application and use in the business. A key skill we require from the candidate is for them to be customer centric with a desire to learn and develop a career in technical service delivery. This role is an office based role and you will be expected to be in the office 5 days a week Monday to Friday. There is a requirement to work on call on a rotational basis 1 out of 5 weeks including the weekend. What you will be doing Working within the End User Compute team, you will be a key point of contact for the end user for incidents & service requests. Providing IT support for desktops, Laptops, printers, peripherals, telephone systems, and mobile devices. Triage, taking ownership, trouble shooting and liaising with other IT teams in order to resolve and manage user expectations. This will be done via Telephone support, Service Now and email. Creating and maintaining accurate knowledge documentation on a quarterly basis Execute all tickets and requests utilising on best practise, adoption and utilisation of technology, applications, and services. Working with the Lead IT Operations Administrator to identify trends and spot potential problems. Improving and iterate on service support provision to the office. Ensuring computers, printers and other peripherals are operational. Providing support with hardware and software maintenance. Basic hardware breakfix replacement Hardware Inventory management Managing system access, security, and spam/anti-virus controls Proactive trend analysis calls to the end user Full JML process covering, Joiners, Movers and Leavers To fulfil additional / ad hoc duties as needed in order to meet the needs of the business. What we are looking for Previous experience within an IT Support role. Customer oriented, with a passion for delivering excellent service and for continuous improvement of services. Excellent communication skills, able to provide technical support over the telephone, Chat or face to face. Professional manner with a strong work ethic. Good problem-solving skills, with a solution focused approach. Ability to adapt and handle a constantly changing flow of support calls and walk-up technical assistance. Ability to multitask effectively during busy times and remain calm during stressful situations. A team player who can work within a framework of procedure and policies. Self-motivated and able to use initiative. Knowledge and some experience of products within the Microsoft Office 365 suite. Good working knowledge of Productivity and collaboration applications such as Teams, SharePoint, OneDrive and Exchange would be advantageous. Knowledge and experience of Active Directory administration, including user maintenance, configuring PCs and groups. Able to learn quickly and work within a fast-paced environment. Desire to learn and to undertake on-the-job training and continuous personal development. Flexible and willing to work outside of the core hours if necessary. Knowledge/experience of the following are required: Active Directory, Exchange (both on-prem and O365), VMware MS Office standard Apple hardware & OS (Mobiles/Mac's) Multi Factor Auth setup (MS MFA, DUO) Collaboration tooling such as Webex, Team Viewer, Zoom and MS Teams Windows 10/Windows 11 working knowledge ITIL V3 or Above Powershell Knowledge/experience of the following are advantageous: ServiceNow ITSM tool VMware CUCM CCST or Networking skills Special requirements The successful candidate will be expected to participate on an on call rota for out of hours (the Global Operations team has staff based in EMEA, NASA and APAC minimising weekday out of hours escalation) and an early / late shift rota.
19/06/2026
Full time
We have a fantastic opportunity for an End User Support Analyst to join our team in the EMEA region based out of London. The person in this role will work as part of the IT Support team and will be a key point of contact for the End User community. Alongside the team, the person in this role will support the activities of desktop services. This position would be great for someone with experience in a support role who is keen to develop their technical skills further. The ideal candidate will be passionate about delivering the highest standard of IT support, with a genuine interest in technology, its application and use in the business. A key skill we require from the candidate is for them to be customer centric with a desire to learn and develop a career in technical service delivery. This role is an office based role and you will be expected to be in the office 5 days a week Monday to Friday. There is a requirement to work on call on a rotational basis 1 out of 5 weeks including the weekend. What you will be doing Working within the End User Compute team, you will be a key point of contact for the end user for incidents & service requests. Providing IT support for desktops, Laptops, printers, peripherals, telephone systems, and mobile devices. Triage, taking ownership, trouble shooting and liaising with other IT teams in order to resolve and manage user expectations. This will be done via Telephone support, Service Now and email. Creating and maintaining accurate knowledge documentation on a quarterly basis Execute all tickets and requests utilising on best practise, adoption and utilisation of technology, applications, and services. Working with the Lead IT Operations Administrator to identify trends and spot potential problems. Improving and iterate on service support provision to the office. Ensuring computers, printers and other peripherals are operational. Providing support with hardware and software maintenance. Basic hardware breakfix replacement Hardware Inventory management Managing system access, security, and spam/anti-virus controls Proactive trend analysis calls to the end user Full JML process covering, Joiners, Movers and Leavers To fulfil additional / ad hoc duties as needed in order to meet the needs of the business. What we are looking for Previous experience within an IT Support role. Customer oriented, with a passion for delivering excellent service and for continuous improvement of services. Excellent communication skills, able to provide technical support over the telephone, Chat or face to face. Professional manner with a strong work ethic. Good problem-solving skills, with a solution focused approach. Ability to adapt and handle a constantly changing flow of support calls and walk-up technical assistance. Ability to multitask effectively during busy times and remain calm during stressful situations. A team player who can work within a framework of procedure and policies. Self-motivated and able to use initiative. Knowledge and some experience of products within the Microsoft Office 365 suite. Good working knowledge of Productivity and collaboration applications such as Teams, SharePoint, OneDrive and Exchange would be advantageous. Knowledge and experience of Active Directory administration, including user maintenance, configuring PCs and groups. Able to learn quickly and work within a fast-paced environment. Desire to learn and to undertake on-the-job training and continuous personal development. Flexible and willing to work outside of the core hours if necessary. Knowledge/experience of the following are required: Active Directory, Exchange (both on-prem and O365), VMware MS Office standard Apple hardware & OS (Mobiles/Mac's) Multi Factor Auth setup (MS MFA, DUO) Collaboration tooling such as Webex, Team Viewer, Zoom and MS Teams Windows 10/Windows 11 working knowledge ITIL V3 or Above Powershell Knowledge/experience of the following are advantageous: ServiceNow ITSM tool VMware CUCM CCST or Networking skills Special requirements The successful candidate will be expected to participate on an on call rota for out of hours (the Global Operations team has staff based in EMEA, NASA and APAC minimising weekday out of hours escalation) and an early / late shift rota.
Acorns Children's Hospice New Senior ICT Systems & Network Administrator Birmingham office £46k
Get Grants Ltd Birmingham, Staffordshire
Acorns Children's Hospice Trust is seeking a Senior ICT Systems & Network Administrator to ensure the delivery of a stable, secure, and resilient IT service across the organisation. You'll be responsible for the effective operation of both on premises and cloud based systems, supporting the organisation's wider ICT strategy and digital transformation initiatives. You will play a key role in infrastructure management and operational support, while also providing technical guidance to the Tier 1 & 2 ICT Service Desk team. Responsibilities include client, server, and network administration, alongside the technical delivery of projects that enhance and evolve the organisation's digital capabilities. About the Role At Acorns Children's Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. Our aim at Acorns is to help families feel equipped to cope at every stage of their child's life with dedicated teams offering psychological, emotional and practical support. Responsibilities To deliver routine systems and network administration at infrastructure level, maintaining key ICT services and infrastructure across the organisation. Assist in the safeguarding of ICT services from security threats via pro active management of updates and patches to key systems and network infrastructure. Monitor critical ICT services and infrastructure, both cloud and on premises, highlighting security and performance issues, taking actions as directed. Actively contribute towards Acorns digital strategy, implementing, and supporting projects in accordance with defined processes. Provide advice and guidance to the Tier 1 Service Desk team & Tier 2 Systems Administrator in respect to their personal and professional development. About You Recent experience of supporting and working with an ICT service desk environment in a 3rd line role. Deep expertise across Azure, M365, SharePoint, Exchange Online. Cisco CCNA Certified, Microsoft AZ 104 Microsoft Azure Administrator Certified, Microsoft AZ 500 Microsoft Azure Security Engineer Associate. Demonstrable experience in systems administration in relation to: Group Policy Management Azure Active Directory (Entra ID) Network Switch Management Microsoft InTune Packaging & Deployment Infrastructure management & monitoring Experience of leading on technical projects. Experience working with Palo Alto / Strata Cloud Manager. High level knowledge and understanding of LANs, WANs, VPNs and common networking configuration and components. What We Offer £46,000 per annum 37.5 hours per week Based in Birmingham with travel to sites across the West Midlands Employee discounts from leading retailers - including the Blue Light Card Discounts on refurbished tech Health cash plan Gym membership and equipment discount scheme Bike2Work scheme - save up to 42% on bikes and equipment Wellbeing, legal and financial support Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more. Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme NHS pension scheme life assurance or Acorns group life assurance scheme Annual leave entitlement increases with length of service You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be subject to a DBS check and will be asked to provide two satisfactory references.
19/06/2026
Full time
Acorns Children's Hospice Trust is seeking a Senior ICT Systems & Network Administrator to ensure the delivery of a stable, secure, and resilient IT service across the organisation. You'll be responsible for the effective operation of both on premises and cloud based systems, supporting the organisation's wider ICT strategy and digital transformation initiatives. You will play a key role in infrastructure management and operational support, while also providing technical guidance to the Tier 1 & 2 ICT Service Desk team. Responsibilities include client, server, and network administration, alongside the technical delivery of projects that enhance and evolve the organisation's digital capabilities. About the Role At Acorns Children's Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. Our aim at Acorns is to help families feel equipped to cope at every stage of their child's life with dedicated teams offering psychological, emotional and practical support. Responsibilities To deliver routine systems and network administration at infrastructure level, maintaining key ICT services and infrastructure across the organisation. Assist in the safeguarding of ICT services from security threats via pro active management of updates and patches to key systems and network infrastructure. Monitor critical ICT services and infrastructure, both cloud and on premises, highlighting security and performance issues, taking actions as directed. Actively contribute towards Acorns digital strategy, implementing, and supporting projects in accordance with defined processes. Provide advice and guidance to the Tier 1 Service Desk team & Tier 2 Systems Administrator in respect to their personal and professional development. About You Recent experience of supporting and working with an ICT service desk environment in a 3rd line role. Deep expertise across Azure, M365, SharePoint, Exchange Online. Cisco CCNA Certified, Microsoft AZ 104 Microsoft Azure Administrator Certified, Microsoft AZ 500 Microsoft Azure Security Engineer Associate. Demonstrable experience in systems administration in relation to: Group Policy Management Azure Active Directory (Entra ID) Network Switch Management Microsoft InTune Packaging & Deployment Infrastructure management & monitoring Experience of leading on technical projects. Experience working with Palo Alto / Strata Cloud Manager. High level knowledge and understanding of LANs, WANs, VPNs and common networking configuration and components. What We Offer £46,000 per annum 37.5 hours per week Based in Birmingham with travel to sites across the West Midlands Employee discounts from leading retailers - including the Blue Light Card Discounts on refurbished tech Health cash plan Gym membership and equipment discount scheme Bike2Work scheme - save up to 42% on bikes and equipment Wellbeing, legal and financial support Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more. Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme NHS pension scheme life assurance or Acorns group life assurance scheme Annual leave entitlement increases with length of service You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be subject to a DBS check and will be asked to provide two satisfactory references.
Business Development Manager- North Wales
Vargo Group Wrexham, Clwyd
Job Title Business Development Manager Working Hours 37 hours per week with a flexible start time of 8am-10am and a flexible finish time of 4pm-6pm. Occasional evenings or early mornings may be required. Pay and Benefits Salary: Up to £40,000 per annum. Pension: Up to 10% matching contribution to group personal pension scheme and 4 basic salary cover for death in service after qualifying period. Other Benefits: Annual £250 Personal Development Allowance, Health Cash Plan and Hospital Treatment Insurance, discretionary Annual Bonus, continuing professional development after qualifying period. Car Allowance: £400 per month plus 0.25p mileage allowance. Holidays: 28 days plus statutory bank holidays and a birthday holiday. Reporting & Key Relationships Responsible to: Head of Business Development. Other key relationships include the Chief Executive, Finance Director, Head of Credit, Portfolio & Compliance Manager, Marketing and Impact Manager, other Business Development Managers and various office, marketing and financial administrators. Job Purpose Generate enquiries for viable loan applications, prepare loan assessments for sanctioning and develop the market for loans to small businesses. Key Responsibilities Grow, develop and maintain a referral network with bank officials, brokers, accountants, business advisers and other intermediaries. Proactively engage potential referrers to generate loan enquiries. Participate in sales activities to identify potential clients and develop lending propositions, growing deal flow and achieving targets for new loans. Respond to and qualify initial loan enquiries. Follow up with loan applicants and visit potential borrowers to assess requirements. Secure necessary data for assessments, record information in customer files. Provide guidance to borrowers and advisers to develop new loan applications. Prepare loan applications for presentation to the credit sanctioning team. Interpret key measures for clients to enable accurate reporting. Maintain ongoing client relationships, monitoring defaults and chasing bad debts. Assist with maintenance of regular payments from the current portfolio and work with the recoveries team. Promote BCRS Business Loans through networking, conferences, trade fairs and other events. Attend work planning reviews and contribute to the strategic direction of BCRS Business Loans. Participate in continuous improvement initiatives and contribute to strategic working groups. Adhere to company policies and procedures, including the Performance Management Framework and Equal Opportunities Policy. Perform any other duties as required by the Head of Business Development or Chief Executive. Essential Qualifications Minimum 6 GCSEs, including Maths and English. Minimum 2 A levels. Minimum 5 years of recent loan officer experience at a bank, asset finance company, invoice discounter, or other business lender. Existing referral network with strong networking skills. Experience working with intermediaries, business advisers and agencies. Ability to appraise and analyse a business to write a credit report. Ability to manage customer meetings and handle customers with financial difficulty. Ability to work remotely and independently in the field. Desirable Qualifications Institute of Bankers or Financial Services qualification or a business or sales qualification. Degree level qualification. Project management experience. Experience using databases. Knowledge Business to business sales and understanding of SMEs and small business finance. Business planning and stages of business growth. Knowledge of the local communities and sectorial construct of businesses operating in the area. Project management (desirable). Skills and Abilities Sales and negotiation skills. Financial analysis. Presentation skills. Client centred customer service focus. Handling customers in financial difficulty. Strong IT skills. Personal Qualities Ability to prioritise activities and work to targets and deadlines. Effective verbal reasoning. Assertive, enthusiastic sales person with a social conscience. Self motivated and able to work alone while contributing to the wider team. Flexible yet resilient. Positive attitude. Equity and Diversity Statement The company adheres to the Equal Opportunities Policy and promotes a culture of diversity and inclusion.
19/06/2026
Full time
Job Title Business Development Manager Working Hours 37 hours per week with a flexible start time of 8am-10am and a flexible finish time of 4pm-6pm. Occasional evenings or early mornings may be required. Pay and Benefits Salary: Up to £40,000 per annum. Pension: Up to 10% matching contribution to group personal pension scheme and 4 basic salary cover for death in service after qualifying period. Other Benefits: Annual £250 Personal Development Allowance, Health Cash Plan and Hospital Treatment Insurance, discretionary Annual Bonus, continuing professional development after qualifying period. Car Allowance: £400 per month plus 0.25p mileage allowance. Holidays: 28 days plus statutory bank holidays and a birthday holiday. Reporting & Key Relationships Responsible to: Head of Business Development. Other key relationships include the Chief Executive, Finance Director, Head of Credit, Portfolio & Compliance Manager, Marketing and Impact Manager, other Business Development Managers and various office, marketing and financial administrators. Job Purpose Generate enquiries for viable loan applications, prepare loan assessments for sanctioning and develop the market for loans to small businesses. Key Responsibilities Grow, develop and maintain a referral network with bank officials, brokers, accountants, business advisers and other intermediaries. Proactively engage potential referrers to generate loan enquiries. Participate in sales activities to identify potential clients and develop lending propositions, growing deal flow and achieving targets for new loans. Respond to and qualify initial loan enquiries. Follow up with loan applicants and visit potential borrowers to assess requirements. Secure necessary data for assessments, record information in customer files. Provide guidance to borrowers and advisers to develop new loan applications. Prepare loan applications for presentation to the credit sanctioning team. Interpret key measures for clients to enable accurate reporting. Maintain ongoing client relationships, monitoring defaults and chasing bad debts. Assist with maintenance of regular payments from the current portfolio and work with the recoveries team. Promote BCRS Business Loans through networking, conferences, trade fairs and other events. Attend work planning reviews and contribute to the strategic direction of BCRS Business Loans. Participate in continuous improvement initiatives and contribute to strategic working groups. Adhere to company policies and procedures, including the Performance Management Framework and Equal Opportunities Policy. Perform any other duties as required by the Head of Business Development or Chief Executive. Essential Qualifications Minimum 6 GCSEs, including Maths and English. Minimum 2 A levels. Minimum 5 years of recent loan officer experience at a bank, asset finance company, invoice discounter, or other business lender. Existing referral network with strong networking skills. Experience working with intermediaries, business advisers and agencies. Ability to appraise and analyse a business to write a credit report. Ability to manage customer meetings and handle customers with financial difficulty. Ability to work remotely and independently in the field. Desirable Qualifications Institute of Bankers or Financial Services qualification or a business or sales qualification. Degree level qualification. Project management experience. Experience using databases. Knowledge Business to business sales and understanding of SMEs and small business finance. Business planning and stages of business growth. Knowledge of the local communities and sectorial construct of businesses operating in the area. Project management (desirable). Skills and Abilities Sales and negotiation skills. Financial analysis. Presentation skills. Client centred customer service focus. Handling customers in financial difficulty. Strong IT skills. Personal Qualities Ability to prioritise activities and work to targets and deadlines. Effective verbal reasoning. Assertive, enthusiastic sales person with a social conscience. Self motivated and able to work alone while contributing to the wider team. Flexible yet resilient. Positive attitude. Equity and Diversity Statement The company adheres to the Equal Opportunities Policy and promotes a culture of diversity and inclusion.
IBM
Software Engineering Senior Linux Infrastructure Engineer - eSC or eDV Clearance Required Profe ...
IBM Cheltenham, Gloucestershire
At IBM Consulting UK FutureNow, you'll build a career at the forefront of hybrid cloud and AI, working with leading clients across the public and private sectors. You'll collaborate with top industry professionals, gain hands on experience with cutting edge technologies, and deliver solutions that create real business impact. From day one, you'll work on meaningful, high profile programmes that stretch your skills and accelerate your growth. We invest heavily in you-supporting continuous learning, in demand skills development, and long term career progression. You'll thrive in a flexible, inclusive environment that values curiosity, encourages reinvention, and recognises what makes you unique. We offer: Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group pension plan through salary sacrifice. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities Build, automate, and operate container platforms using Kubernetes, Docker, and CRI O. Deploy and manage infrastructure across multi cloud and hybrid environments (AWS, Azure, IBM Cloud, Red Hack). Develop and maintain Infrastructure as Code using Terraform, Ansible, and cloud native IaC tools. Implement high availability, disaster recovery, load balancing, and hybrid networking solutions. Integrate monitoring, SLOs, and quality gates into CI/CD pipelines to support resilient delivery. Administer Red Hat OpenShift clusters and support migrations to container platforms. Collaborate with architects and developers to enhance automation, performance, and security. Depending on seniority, contribute to technical leadership, shape DevOps practices, and mentor engineers. Required education None Preferred education Bachelor's Degree Required technical and professional expertise Solid hands on experience in Linux engineering, AWS, and modern container platforms. Operating and managing Kubernetes clusters, including deployments, scaling, networking, upgrades, and security. Practical experience with Docker and CRI O container runtimes. Experience administering OpenShift and supporting migrations to container platforms. Cloud Platforms (AWS Focused) Strong experience with AWS services, with the ability to work across other clouds such as Azure or GCP when required. Exposure to hybrid and on prem environments, including modernisation of legacy systems. Understanding of VPC design, IAM and identity controls, and hybrid networking. Automation and Infrastructure as Code Experience using Terraform and/or Ansible for Linux platform automation. Familiarity with AWS CloudFormation or other cloud native IaC tools. Working knowledge of CI/CD tooling such as GitHub Actions, GitLab, Jenkins, Azure DevOps, or Tekton. Observability and Reliability Experience using monitoring and logging tools such as Prometheus, Grafana, ELK, CloudWatch, or Azure Monitor. Understanding of high availability, disaster recovery, load balancing, and resilience approaches. Awareness of SRE and GitOps methods. Security and Compliance Knowledge of platform security, Linux hardening, secrets management, and identity tooling. Experience integrating security controls into build and deployment pipelines. This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personal Security Controls referred to as National Security Vetting (NVS) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). Preferred technical and professional experience A strong foundation in Linux systems administration, with supporting knowledge in areas such as networking, security, or databases. Experience running and supporting production workloads on AWS, including on call support, incident response, and root cause analysis. Hands on automation of security or compliance tasks on Linux or AWS platforms, such as vulnerability remediation, scanning, or policy as code. Experience integrating traditional Linux infrastructure with AWS services and containerised environments. Ability to collaborate effectively with architecture, development, operations, and security teams. Desirable Certifications AWS Certified Solutions Architect - Associate AWS Certified SysOps Administrator - Associate AWS Certified Solutions Architect - Professional Red Hat Certified System Administrator (RHCSA) IBM is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Other relevant job details IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Senior Linux Infrastructure Engineer - eSC or eDV Clearance Required Job ID 110327 City / Township / Village State / Province Hampshire, Gloucestershire, London, City of, Manchester, Leicester Country United Kingdom Work arrangement Hybrid Area of work Software Engineering Employment type Regular Position type Professional Up to 80% or 4 days a week (home on weekends - based on project requirements) Company Shift General (daytime) Is this role a commissionable/sales incentive based position?
19/06/2026
Full time
At IBM Consulting UK FutureNow, you'll build a career at the forefront of hybrid cloud and AI, working with leading clients across the public and private sectors. You'll collaborate with top industry professionals, gain hands on experience with cutting edge technologies, and deliver solutions that create real business impact. From day one, you'll work on meaningful, high profile programmes that stretch your skills and accelerate your growth. We invest heavily in you-supporting continuous learning, in demand skills development, and long term career progression. You'll thrive in a flexible, inclusive environment that values curiosity, encourages reinvention, and recognises what makes you unique. We offer: Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group pension plan through salary sacrifice. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities Build, automate, and operate container platforms using Kubernetes, Docker, and CRI O. Deploy and manage infrastructure across multi cloud and hybrid environments (AWS, Azure, IBM Cloud, Red Hack). Develop and maintain Infrastructure as Code using Terraform, Ansible, and cloud native IaC tools. Implement high availability, disaster recovery, load balancing, and hybrid networking solutions. Integrate monitoring, SLOs, and quality gates into CI/CD pipelines to support resilient delivery. Administer Red Hat OpenShift clusters and support migrations to container platforms. Collaborate with architects and developers to enhance automation, performance, and security. Depending on seniority, contribute to technical leadership, shape DevOps practices, and mentor engineers. Required education None Preferred education Bachelor's Degree Required technical and professional expertise Solid hands on experience in Linux engineering, AWS, and modern container platforms. Operating and managing Kubernetes clusters, including deployments, scaling, networking, upgrades, and security. Practical experience with Docker and CRI O container runtimes. Experience administering OpenShift and supporting migrations to container platforms. Cloud Platforms (AWS Focused) Strong experience with AWS services, with the ability to work across other clouds such as Azure or GCP when required. Exposure to hybrid and on prem environments, including modernisation of legacy systems. Understanding of VPC design, IAM and identity controls, and hybrid networking. Automation and Infrastructure as Code Experience using Terraform and/or Ansible for Linux platform automation. Familiarity with AWS CloudFormation or other cloud native IaC tools. Working knowledge of CI/CD tooling such as GitHub Actions, GitLab, Jenkins, Azure DevOps, or Tekton. Observability and Reliability Experience using monitoring and logging tools such as Prometheus, Grafana, ELK, CloudWatch, or Azure Monitor. Understanding of high availability, disaster recovery, load balancing, and resilience approaches. Awareness of SRE and GitOps methods. Security and Compliance Knowledge of platform security, Linux hardening, secrets management, and identity tooling. Experience integrating security controls into build and deployment pipelines. This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personal Security Controls referred to as National Security Vetting (NVS) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). Preferred technical and professional experience A strong foundation in Linux systems administration, with supporting knowledge in areas such as networking, security, or databases. Experience running and supporting production workloads on AWS, including on call support, incident response, and root cause analysis. Hands on automation of security or compliance tasks on Linux or AWS platforms, such as vulnerability remediation, scanning, or policy as code. Experience integrating traditional Linux infrastructure with AWS services and containerised environments. Ability to collaborate effectively with architecture, development, operations, and security teams. Desirable Certifications AWS Certified Solutions Architect - Associate AWS Certified SysOps Administrator - Associate AWS Certified Solutions Architect - Professional Red Hat Certified System Administrator (RHCSA) IBM is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Other relevant job details IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Senior Linux Infrastructure Engineer - eSC or eDV Clearance Required Job ID 110327 City / Township / Village State / Province Hampshire, Gloucestershire, London, City of, Manchester, Leicester Country United Kingdom Work arrangement Hybrid Area of work Software Engineering Employment type Regular Position type Professional Up to 80% or 4 days a week (home on weekends - based on project requirements) Company Shift General (daytime) Is this role a commissionable/sales incentive based position?
ServiceNow Senior Solution Architect
KPMG Careers Birmingham, Staffordshire
ServiceNow Senior Solution Architect The Role As a Senior ServiceNow Solution Architect you will be responsible for leading delivery of ServiceNow based solutions across multiple client projects. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client stakeholders, delivery leads, business analysts, developers and testers to guide the design through to implementation and beyond whilst ensuring KPMG risk and quality standards are adhered to. Key aspects of the role are: Lead the technical delivery of a portfolio of projects based on the ServiceNow platform Define technical solutions (at an architectural and design level of detail) Provide senior technical leadership and mentoring to junior architects and offshore development teams. Deliver compelling solution demonstrations across the ServiceNow platform. Assist development teams in resolving technical issues through all stages of the project lifecycle. Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources. Support the ServiceNow presales opportunity lifecycle. Contribute to the development of KPMG's ServiceNow based product roadmap. Operate as a member of the wider KPMG community, sharing knowledge across functions and building your personal network within the firm. The Person Required experience 8+ years of experience in consulting / professional services and technical delivery A proven track record of delivering technology projects on the ServiceNow platform as a Solution Architect Certified ServiceNow System Administrator Certified Implementation Specialist in at least 3 product suites Experience of agile and traditional software and project methodologies Preferred experience ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Application Developer (CAD) Certified in ITIL Foundation (v3 or v4) Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions Understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc. Experience in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages Ability to author clear and comprehensive documentation
19/06/2026
Full time
ServiceNow Senior Solution Architect The Role As a Senior ServiceNow Solution Architect you will be responsible for leading delivery of ServiceNow based solutions across multiple client projects. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client stakeholders, delivery leads, business analysts, developers and testers to guide the design through to implementation and beyond whilst ensuring KPMG risk and quality standards are adhered to. Key aspects of the role are: Lead the technical delivery of a portfolio of projects based on the ServiceNow platform Define technical solutions (at an architectural and design level of detail) Provide senior technical leadership and mentoring to junior architects and offshore development teams. Deliver compelling solution demonstrations across the ServiceNow platform. Assist development teams in resolving technical issues through all stages of the project lifecycle. Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources. Support the ServiceNow presales opportunity lifecycle. Contribute to the development of KPMG's ServiceNow based product roadmap. Operate as a member of the wider KPMG community, sharing knowledge across functions and building your personal network within the firm. The Person Required experience 8+ years of experience in consulting / professional services and technical delivery A proven track record of delivering technology projects on the ServiceNow platform as a Solution Architect Certified ServiceNow System Administrator Certified Implementation Specialist in at least 3 product suites Experience of agile and traditional software and project methodologies Preferred experience ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Application Developer (CAD) Certified in ITIL Foundation (v3 or v4) Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions Understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc. Experience in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages Ability to author clear and comprehensive documentation
NICE
Senior Developer - Microsoft Platform
NICE City, Manchester
Senior Developer - Microsoft Platform Salary: £49,387 - £56,515 per annum, pro rata Location: Manchester Vacancy Type: Permanent Closing date: 25/06/2026 The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care. We have modern offices in Manchester city centre and Stratford, London. Please take into consideration that you may be required to commute to one of our offices for business purposes if necessary. Job overview Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things! Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close adverts early should we receive sufficient applications, so please don t delay your submission. As part of our commitment to colleagues at risk of redundancy, all redeployment applications are reviewed before external ones. Main duties of the job This Senior Developer role will build and support Microsoft 365 and Power Platform solutions that enable NICE employees to operate effectively and efficiently What you do & bring to the role: Work within agile disciplinary teams to design, build and maintain solutions in Microsoft 365, the Power Platform and CoPilot Studio Proactively identifying new functionality on the Microsoft roadmap that will enhance end user productivity and efficiency Work with users and business stakeholders to demonstrate and prototype the technical art of the possible Be proactive about helping business stakeholders consider the non functional needs and constraints as well as the functional when designing solutions Actively participate in developing and managing agile backlogs of work Support live services through monitoring, incident resolution, performance optimisation and continual improvement, including rota d 3rd line support Share knowledge, mentor colleagues, and support the development of Microsoft platform capability within the team. Person specification Essential: Specialist knowledge and expertise acquired through degree level or equivalent qualification/experience. Additionally holds specialist knowledge across several relevant areas of expertise, acquired through relevant practical experience and training/development. Eg: M365 Administrator Expert Power Platform Functional consultant or developer associate Certification in SharePoint and Teams Administration Desirable Certification in Purview configuration (eg sensitive data, records management) or Copilot Studio development/admin Working for our organisation The Engineering team at NICE designs, builds, and runs the digital services that underpin nationally relied upon health and care guidance used by millions of people. The team creates secure, reliable software that supports both internal guidance production and public-facing services such as the NICE website, BNF, and Clinical Knowledge Summaries. Engineers work collaboratively in multidisciplinary teams, applying DevOps and secure by design principles to continuously improve live services and deliver meaningful digital outcomes. We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment. We are passionate and proud of the work we do and the impact we make. NICE offer: Generous NHS Pension Secure your future with one of the most rewarding pension schemes in the UK Flexible working Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts Save on shopping, dining and more with a Blue Light Card Time to recharge Start with 27 days annual leave plus bank holidays Inclusive staff networks Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud we celebrate diversity Tailored development Grow your career with personalised learning and development opportunities If you feel this is the type of environment you will enjoy working in, apply today! To Apply If you feel you are a suitable candidate and would like to work for The National Institute for Health and Care Excellence (NICE), please click apply to be redirected to our website to complete your application.
18/06/2026
Full time
Senior Developer - Microsoft Platform Salary: £49,387 - £56,515 per annum, pro rata Location: Manchester Vacancy Type: Permanent Closing date: 25/06/2026 The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care. We have modern offices in Manchester city centre and Stratford, London. Please take into consideration that you may be required to commute to one of our offices for business purposes if necessary. Job overview Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things! Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close adverts early should we receive sufficient applications, so please don t delay your submission. As part of our commitment to colleagues at risk of redundancy, all redeployment applications are reviewed before external ones. Main duties of the job This Senior Developer role will build and support Microsoft 365 and Power Platform solutions that enable NICE employees to operate effectively and efficiently What you do & bring to the role: Work within agile disciplinary teams to design, build and maintain solutions in Microsoft 365, the Power Platform and CoPilot Studio Proactively identifying new functionality on the Microsoft roadmap that will enhance end user productivity and efficiency Work with users and business stakeholders to demonstrate and prototype the technical art of the possible Be proactive about helping business stakeholders consider the non functional needs and constraints as well as the functional when designing solutions Actively participate in developing and managing agile backlogs of work Support live services through monitoring, incident resolution, performance optimisation and continual improvement, including rota d 3rd line support Share knowledge, mentor colleagues, and support the development of Microsoft platform capability within the team. Person specification Essential: Specialist knowledge and expertise acquired through degree level or equivalent qualification/experience. Additionally holds specialist knowledge across several relevant areas of expertise, acquired through relevant practical experience and training/development. Eg: M365 Administrator Expert Power Platform Functional consultant or developer associate Certification in SharePoint and Teams Administration Desirable Certification in Purview configuration (eg sensitive data, records management) or Copilot Studio development/admin Working for our organisation The Engineering team at NICE designs, builds, and runs the digital services that underpin nationally relied upon health and care guidance used by millions of people. The team creates secure, reliable software that supports both internal guidance production and public-facing services such as the NICE website, BNF, and Clinical Knowledge Summaries. Engineers work collaboratively in multidisciplinary teams, applying DevOps and secure by design principles to continuously improve live services and deliver meaningful digital outcomes. We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment. We are passionate and proud of the work we do and the impact we make. NICE offer: Generous NHS Pension Secure your future with one of the most rewarding pension schemes in the UK Flexible working Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts Save on shopping, dining and more with a Blue Light Card Time to recharge Start with 27 days annual leave plus bank holidays Inclusive staff networks Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud we celebrate diversity Tailored development Grow your career with personalised learning and development opportunities If you feel this is the type of environment you will enjoy working in, apply today! To Apply If you feel you are a suitable candidate and would like to work for The National Institute for Health and Care Excellence (NICE), please click apply to be redirected to our website to complete your application.
Senior Azure Cloud Engineer
Solus Accident Repair Centres Company Stansted, Essex
Overview Hybrid with 2 days in our Stansted office. We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal and we are often looking to cutting edge solutions to achieve this. The candidate will be reporting into our Platform Manager and working with our Systems Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand business systems and solutions. Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack. Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation. Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly. Support IT governance, ensuring security best practices and disaster recovery plans are followed and raise concerns, risks and cyber incidents to the IT leadership team. Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests. Provide guidance and support to the wider IT team on infrastructure design and build and provide information regarding system/device performance and error logs. Must be able to commute to the Stansted office as this role is hybrid 2 days a week in the office. Be innovative in exploring new technologies that can help develop skills and competencies in the business and for individuals. What do I need to know? Cloud Platform Engineering Be able to design, implement and maintain Azure infrastructure across compute, storage, networking, and identity services. Be able to manage and maintain secure, scalable, and highly available cloud platforms aligned to the Azure Well Architected Framework. Know how to implement and maintain Azure landing zones, subscriptions, and management groups. Security, Governance & Resilience Ensure platforms comply with security, compliance, and governance standards (e.g. RBAC, Key Vault, network security, logging). Apply best practices for cost control, monitoring, and operational resilience. Be able to support DR, backup, and business continuity designs across Azure workloads. Collaboration & Architecture Work closely with solution architect, product team, and security team to align cloud solutions with business needs. Provide input into Technical Design Authority, Change Steering Groups, architecture reviews, and project delivery. Produce and maintain clear technical documentation. Qualifications Strong hands on experience with Microsoft Azure, including: Azure Virtual Networks, VMs, Storage, Azure AD. PaaS services (App Services, Functions, Logic Apps, SQL, etc.). Monitoring and logging (Azure Monitor, Log Analytics). Scripting skills using PowerShell, Azure CLI, Bash, or Python.l Good understanding of networking, security, and identity in cloud environments. Minimum three years' experience in a similar role. Experience of working within the ITIL v4 or 5 frameworks. Relevant Apprenticeship or higher education. Any of the following qualifications would be advantageous: Microsoft Azure Administrator Associate AZ-104 Microsoft Azure Developer Associate AZ-204 Microsoft Azure Network Engineer Associate AZ-700 Microsoft Azure Solutions Architect Expert AZ-305 Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know.
18/06/2026
Full time
Overview Hybrid with 2 days in our Stansted office. We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal and we are often looking to cutting edge solutions to achieve this. The candidate will be reporting into our Platform Manager and working with our Systems Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand business systems and solutions. Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack. Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation. Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly. Support IT governance, ensuring security best practices and disaster recovery plans are followed and raise concerns, risks and cyber incidents to the IT leadership team. Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests. Provide guidance and support to the wider IT team on infrastructure design and build and provide information regarding system/device performance and error logs. Must be able to commute to the Stansted office as this role is hybrid 2 days a week in the office. Be innovative in exploring new technologies that can help develop skills and competencies in the business and for individuals. What do I need to know? Cloud Platform Engineering Be able to design, implement and maintain Azure infrastructure across compute, storage, networking, and identity services. Be able to manage and maintain secure, scalable, and highly available cloud platforms aligned to the Azure Well Architected Framework. Know how to implement and maintain Azure landing zones, subscriptions, and management groups. Security, Governance & Resilience Ensure platforms comply with security, compliance, and governance standards (e.g. RBAC, Key Vault, network security, logging). Apply best practices for cost control, monitoring, and operational resilience. Be able to support DR, backup, and business continuity designs across Azure workloads. Collaboration & Architecture Work closely with solution architect, product team, and security team to align cloud solutions with business needs. Provide input into Technical Design Authority, Change Steering Groups, architecture reviews, and project delivery. Produce and maintain clear technical documentation. Qualifications Strong hands on experience with Microsoft Azure, including: Azure Virtual Networks, VMs, Storage, Azure AD. PaaS services (App Services, Functions, Logic Apps, SQL, etc.). Monitoring and logging (Azure Monitor, Log Analytics). Scripting skills using PowerShell, Azure CLI, Bash, or Python.l Good understanding of networking, security, and identity in cloud environments. Minimum three years' experience in a similar role. Experience of working within the ITIL v4 or 5 frameworks. Relevant Apprenticeship or higher education. Any of the following qualifications would be advantageous: Microsoft Azure Administrator Associate AZ-104 Microsoft Azure Developer Associate AZ-204 Microsoft Azure Network Engineer Associate AZ-700 Microsoft Azure Solutions Architect Expert AZ-305 Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know.
VMWare Engineer
SiXworks Farnborough, Hampshire
What You'll Do As a VMWare Engineer, you'll help design, build, and deliver secure digital solutions in highly secure environments. You'll work alongside engineers, architects, and delivery specialists to develop technology that enables faster, safer decision-making for critical operations. What We're Looking For We value people who take ownership, think critically, and enjoy working as part of a collaborative team tackling complex challenges. You don't need to tick every box, but we're particularly interested in people with skills/experience in: VCF Management Deployment and Configuration: Demonstrated experience in deploying and configuring VMware Cloud Foundation, encompassing vSphere, NSX, and vSAN integration. Patch and Upgrade Management: Proficiency in managing VCF patching and upgrading processes to ensure a continuously up-to-date environment. Availability and Disaster Recovery: Proven expertise in implementing High Availability (HA) and disaster recovery strategies within the VCF environment. Tanzu Implementation Kubernetes Integration: Hands on experience in integrating VMware Tanzu into a virtualization environment to orchestrate Kubernetes clusters within vSphere. Container Management: A strong understanding of containerised applications and their management using Tanzu, with a focus on scalability and efficiency. Security and Compliance: Familiarity with security best practices for Tanzu clusters and ensuring compliance with industry standards and regulations. vROps Optimization Performance Monitoring: Demonstrated ability to proactively monitor the health and performance of a virtualised environment using vRealize Operations Manager. Capacity Planning: Proven expertise in conducting capacity planning and resource optimisation, efficiently allocating resources and reducing costs. Custom Dashboard Creation: Experience in designing and creating custom dashboards within vROps to provide real time insights into infrastructure performance. Cross Functional Collaboration Collaborative work with network engineers, system administrators, and security experts to ensure a holistic approach to IT infrastructure management and to provide comprehensive solutions tailored to specific client requirements. Ability to conduct knowledge sharing sessions and provide training to internal teams and clients to enhance their understanding of VCF, Tanzu, and vROps functionalities. Just as important are curiosity, strong problem solving ability, and the motivation to continuously improve how technology is designed and delivered. About SiXworks SiXworks is a specialist digital innovation partner delivering secure, mission critical technology to Defence and National Security organisations. We focus on digital experimentation, secure by design architecture, cloud technologies, and rapid application development to help our customers move faster and stay ahead of evolving challenges. Our team combines expertise from across technology, business, and operational backgrounds including the armed forces creating a collaborative environment where practical thinking and innovation thrive. Why Join Us Our culture is guided by six principles: Agility, Security, Innovation, Quality, Collaboration and Inclusivity our North Star for how we work. SiXworks is a leading provider of secure digital solutions, specialising in digital experimentation and focused on fail safe fast cutting edge technology solutions deployed in highly secure environments. As an end to end digital innovation and delivery partner, we turn complex challenges into mission critical digital advantages. This is a thrilling time for us, with ambitious plans for growth. We are looking for brilliant, experienced, driven and self motivated people to join the team on our journey. Benefits We offer competitive salaries and a package that supports your wellbeing and development, including 25 days annual leave + bank holidays, free Private Medical cover and Life Assurance, Generous pension (10% employer, 5% employee contribution), Bonus and Professional development and training support. In addition to secure parking, gym, café & restaurant on site and lots of open break out spaces. UK Security Clearance Due to the secure nature of the position and working environment, you must have or be eligible to obtain the highest level of Security Clearance. More details relating to UK Security Clearance can be found here: United Kingdom Security Vetting: clearance levels - GOV.UK () Please apply!
18/06/2026
Full time
What You'll Do As a VMWare Engineer, you'll help design, build, and deliver secure digital solutions in highly secure environments. You'll work alongside engineers, architects, and delivery specialists to develop technology that enables faster, safer decision-making for critical operations. What We're Looking For We value people who take ownership, think critically, and enjoy working as part of a collaborative team tackling complex challenges. You don't need to tick every box, but we're particularly interested in people with skills/experience in: VCF Management Deployment and Configuration: Demonstrated experience in deploying and configuring VMware Cloud Foundation, encompassing vSphere, NSX, and vSAN integration. Patch and Upgrade Management: Proficiency in managing VCF patching and upgrading processes to ensure a continuously up-to-date environment. Availability and Disaster Recovery: Proven expertise in implementing High Availability (HA) and disaster recovery strategies within the VCF environment. Tanzu Implementation Kubernetes Integration: Hands on experience in integrating VMware Tanzu into a virtualization environment to orchestrate Kubernetes clusters within vSphere. Container Management: A strong understanding of containerised applications and their management using Tanzu, with a focus on scalability and efficiency. Security and Compliance: Familiarity with security best practices for Tanzu clusters and ensuring compliance with industry standards and regulations. vROps Optimization Performance Monitoring: Demonstrated ability to proactively monitor the health and performance of a virtualised environment using vRealize Operations Manager. Capacity Planning: Proven expertise in conducting capacity planning and resource optimisation, efficiently allocating resources and reducing costs. Custom Dashboard Creation: Experience in designing and creating custom dashboards within vROps to provide real time insights into infrastructure performance. Cross Functional Collaboration Collaborative work with network engineers, system administrators, and security experts to ensure a holistic approach to IT infrastructure management and to provide comprehensive solutions tailored to specific client requirements. Ability to conduct knowledge sharing sessions and provide training to internal teams and clients to enhance their understanding of VCF, Tanzu, and vROps functionalities. Just as important are curiosity, strong problem solving ability, and the motivation to continuously improve how technology is designed and delivered. About SiXworks SiXworks is a specialist digital innovation partner delivering secure, mission critical technology to Defence and National Security organisations. We focus on digital experimentation, secure by design architecture, cloud technologies, and rapid application development to help our customers move faster and stay ahead of evolving challenges. Our team combines expertise from across technology, business, and operational backgrounds including the armed forces creating a collaborative environment where practical thinking and innovation thrive. Why Join Us Our culture is guided by six principles: Agility, Security, Innovation, Quality, Collaboration and Inclusivity our North Star for how we work. SiXworks is a leading provider of secure digital solutions, specialising in digital experimentation and focused on fail safe fast cutting edge technology solutions deployed in highly secure environments. As an end to end digital innovation and delivery partner, we turn complex challenges into mission critical digital advantages. This is a thrilling time for us, with ambitious plans for growth. We are looking for brilliant, experienced, driven and self motivated people to join the team on our journey. Benefits We offer competitive salaries and a package that supports your wellbeing and development, including 25 days annual leave + bank holidays, free Private Medical cover and Life Assurance, Generous pension (10% employer, 5% employee contribution), Bonus and Professional development and training support. In addition to secure parking, gym, café & restaurant on site and lots of open break out spaces. UK Security Clearance Due to the secure nature of the position and working environment, you must have or be eligible to obtain the highest level of Security Clearance. More details relating to UK Security Clearance can be found here: United Kingdom Security Vetting: clearance levels - GOV.UK () Please apply!
Solus Accident Repair Centres
Senior Azure Cloud Engineer
Solus Accident Repair Centres Birchanger, Hertfordshire
Overview Hybrid with 2 days in our Stansted office. We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal and we are often looking to cutting edge solutions to achieve this. The candidate will be reporting into our Platform Manager and working with our Systems Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand business systems and solutions. Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack. Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation. Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly. Support IT governance, ensuring security best practises and disaster recovery plans are followed and raise concerns, risks and cyber incidents to the IT leadership team. Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests. Provide guidance and support to the wider IT team on infrastructure design and build and provide information regarding system/device performance and error logs. Must be able to commute to the Stansted office as this role is hybrid 2 days a week in the office. Be innovative in exploring new technologies that can help develop skills and competencies in the business and for individuals. What do I need to know? Cloud Platform Engineering Be able to design, implement and maintain Azure infrastructure across compute, storage, networking, and identity services. Be able to manage and maintain secure, scalable, and highly available cloud platforms aligned to the Azure Well-Architected Framework. Know how to implement and maintain Azure landing zones, subscriptions, and management groups. Security, Governance & Resilience Ensure platforms comply with security, compliance, and governance standards (e.g. RBAC, Key Vault, network security, logging). Apply best practices for cost control, monitoring, and operational resilience. Be able to support DR, backup, and business continuity designs across Azure workloads. Collaboration & Architecture Work closely with solution architect, product team, and security teams to align cloud solutions with business needs. Provide input into Technical Design Authority, Change Steering Groups, architecture reviews, and project delivery. Produce and maintain clear technical documentation. Qualifications Strong hands-on experience with Microsoft Azure, including: Azure Virtual Networks, VMs, Storage, Azure AD. PaaS services (App Services, Functions, Logic Apps, SQL, etc.). Monitoring and logging (Azure Monitor, Log Analytics). Scripting skills using PowerShell, Azure CLI, Bash, or Python. Good understanding of networking, security, and identity in cloud environments. Minimum three years' experience in a similar role. Experience of working within the ITIL v4 or 5 frameworks. Relevant Apprenticeship or higher education. Any of the following qualifications would be advantageous: Microsoft Azure Administrator Associate AZ-104 Microsoft Azure Developer Associate AZ-204 Microsoft Azure Network Engineer Associate AZ-700 Microsoft Azure Solutions Architect Expert AZ-305 Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
18/06/2026
Full time
Overview Hybrid with 2 days in our Stansted office. We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal and we are often looking to cutting edge solutions to achieve this. The candidate will be reporting into our Platform Manager and working with our Systems Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand business systems and solutions. Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack. Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation. Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly. Support IT governance, ensuring security best practises and disaster recovery plans are followed and raise concerns, risks and cyber incidents to the IT leadership team. Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests. Provide guidance and support to the wider IT team on infrastructure design and build and provide information regarding system/device performance and error logs. Must be able to commute to the Stansted office as this role is hybrid 2 days a week in the office. Be innovative in exploring new technologies that can help develop skills and competencies in the business and for individuals. What do I need to know? Cloud Platform Engineering Be able to design, implement and maintain Azure infrastructure across compute, storage, networking, and identity services. Be able to manage and maintain secure, scalable, and highly available cloud platforms aligned to the Azure Well-Architected Framework. Know how to implement and maintain Azure landing zones, subscriptions, and management groups. Security, Governance & Resilience Ensure platforms comply with security, compliance, and governance standards (e.g. RBAC, Key Vault, network security, logging). Apply best practices for cost control, monitoring, and operational resilience. Be able to support DR, backup, and business continuity designs across Azure workloads. Collaboration & Architecture Work closely with solution architect, product team, and security teams to align cloud solutions with business needs. Provide input into Technical Design Authority, Change Steering Groups, architecture reviews, and project delivery. Produce and maintain clear technical documentation. Qualifications Strong hands-on experience with Microsoft Azure, including: Azure Virtual Networks, VMs, Storage, Azure AD. PaaS services (App Services, Functions, Logic Apps, SQL, etc.). Monitoring and logging (Azure Monitor, Log Analytics). Scripting skills using PowerShell, Azure CLI, Bash, or Python. Good understanding of networking, security, and identity in cloud environments. Minimum three years' experience in a similar role. Experience of working within the ITIL v4 or 5 frameworks. Relevant Apprenticeship or higher education. Any of the following qualifications would be advantageous: Microsoft Azure Administrator Associate AZ-104 Microsoft Azure Developer Associate AZ-204 Microsoft Azure Network Engineer Associate AZ-700 Microsoft Azure Solutions Architect Expert AZ-305 Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Pontoon
Voice Engineer
Pontoon Chester, Cheshire
Job Title: Voice Engineer Contract Length: 12 months Location: Chester Working Pattern: 3 days per week in the office Are you a skilled Voice Engineer looking for your next challenge? Join our dynamic team at an innovative organization where your expertise in voice services will be valued and utilized to its fullest! We are on the lookout for a talented Voice Operations Engineer who can support MS Teams and Cisco Enterprise Voice services and make a significant impact on our global voice infrastructure. What You'll Do: As a Voice Engineer, you'll play a pivotal role in managing and supporting our core voice services. Your responsibilities will include: Handling all aspects of core voice services and ensuring seamless operation of our global voice infrastructure. Supporting Voice platforms and interconnectivity with Enterprise telephony, Contact Center, and Transport, including managing external carriers. Participating in change and problem management reviews to enhance service reliability. Collaborating with other support teams to swiftly manage, triage, and resolve issues. Must-Have Qualifications: We're looking for someone with the following experience and certifications: Microsoft 365 Certified: Teams Administrator Associate Proven track record in troubleshooting MS Teams issues and managing interoperability with core voice services like Ribbon SBC and Cisco. Strong experience in managing service issues related to MS Teams Voice, Cisco Enterprise Voice, carriers, and transport. Proficiency with Call Analytics, Call Quality Dashboard (CQD) reports, Quality of Experience (QER) templates, PowerBI, Teams Policies, and Audio Conferencing. Familiarity with the Microsoft 365 Admin Center, Teams Admin Center, Microsoft Entra, Message Center, and Service Desk. Experience in engaging Microsoft support tickets and escalation processes. Knowledge of incident and change management processes in a core voice production environment. Nice-to-Have Skills: If you have any of the following skills, we would love to hear from you: Experience working with internal support teams such as Domain Ops, CCO, and Network Escalation. Familiarity with PowerShell, GraphAPI, Splunk, and ThousandEyes. Experience using Remedy for opening and updating incident tickets. Proficiency with ServiceNow and MS Teams Voice provisioning. Why Join Us? This is a fantastic opportunity to work with a team that values innovation and collaboration. You'll be part of a vibrant workplace in Chester Business Park, where creativity and teamwork come together. We believe in providing our employees with the tools they need to succeed and grow in their careers. How to Apply: Ready to take your career to the next level? Don't miss out on this exciting opportunity! Send us your resume and a brief cover letter detailing your relevant experience. We can't wait to meet our next Voice Engineer superstar! Join us in shaping the future of voice services. Apply today! Note: This is a temporary position with a contract length of 12 months. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
18/06/2026
Contractor
Job Title: Voice Engineer Contract Length: 12 months Location: Chester Working Pattern: 3 days per week in the office Are you a skilled Voice Engineer looking for your next challenge? Join our dynamic team at an innovative organization where your expertise in voice services will be valued and utilized to its fullest! We are on the lookout for a talented Voice Operations Engineer who can support MS Teams and Cisco Enterprise Voice services and make a significant impact on our global voice infrastructure. What You'll Do: As a Voice Engineer, you'll play a pivotal role in managing and supporting our core voice services. Your responsibilities will include: Handling all aspects of core voice services and ensuring seamless operation of our global voice infrastructure. Supporting Voice platforms and interconnectivity with Enterprise telephony, Contact Center, and Transport, including managing external carriers. Participating in change and problem management reviews to enhance service reliability. Collaborating with other support teams to swiftly manage, triage, and resolve issues. Must-Have Qualifications: We're looking for someone with the following experience and certifications: Microsoft 365 Certified: Teams Administrator Associate Proven track record in troubleshooting MS Teams issues and managing interoperability with core voice services like Ribbon SBC and Cisco. Strong experience in managing service issues related to MS Teams Voice, Cisco Enterprise Voice, carriers, and transport. Proficiency with Call Analytics, Call Quality Dashboard (CQD) reports, Quality of Experience (QER) templates, PowerBI, Teams Policies, and Audio Conferencing. Familiarity with the Microsoft 365 Admin Center, Teams Admin Center, Microsoft Entra, Message Center, and Service Desk. Experience in engaging Microsoft support tickets and escalation processes. Knowledge of incident and change management processes in a core voice production environment. Nice-to-Have Skills: If you have any of the following skills, we would love to hear from you: Experience working with internal support teams such as Domain Ops, CCO, and Network Escalation. Familiarity with PowerShell, GraphAPI, Splunk, and ThousandEyes. Experience using Remedy for opening and updating incident tickets. Proficiency with ServiceNow and MS Teams Voice provisioning. Why Join Us? This is a fantastic opportunity to work with a team that values innovation and collaboration. You'll be part of a vibrant workplace in Chester Business Park, where creativity and teamwork come together. We believe in providing our employees with the tools they need to succeed and grow in their careers. How to Apply: Ready to take your career to the next level? Don't miss out on this exciting opportunity! Send us your resume and a brief cover letter detailing your relevant experience. We can't wait to meet our next Voice Engineer superstar! Join us in shaping the future of voice services. Apply today! Note: This is a temporary position with a contract length of 12 months. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
DevOps Engineer (with Systems Administration)
Zoocha Ltd Hertford, Hertfordshire
Salary: Up to £65,000 (depending on experience) + on call compensation Location: Hertford Applicants must hold a valid visa or work permit We are looking for a Senior DevOps Engineer / Systems Administrator to play a key role in shaping, maintaining, and evolving Zoocha's cloud infrastructure and internal systems estate. This is a DevOps-first role with responsibility for both hands on delivery and technical ownership across hosting platforms, CI/CD, and other internal systems. You will ensure that Zoocha's infrastructure is secure, scalable, resilient, and aligned with best practice, while contributing to the ongoing evolution of our platform, tooling, and operational processes. You will operate as a senior member of the DevOps team, taking ownership of critical systems, leading improvements, and supporting less experienced team members. You will also play a key role in evolving Zoocha's use of AI-enabled tooling across DevOps and engineering workflows, ensuring that AI is used safely, effectively, and in alignment with our governance standards. Why we are hiring As Zoocha continues to grow, the scale and complexity of our hosting platforms, operational tooling, and engineering workflows continues to increase. We are looking to strengthen the DevOps department with a senior engineer who can take ownership of key clients, contribute to strategic initiatives, and help evolve our overall DevOps capability as the organisation grows. This role will help rebalance client and operational responsibilities across the team. By introducing additional senior DevOps Engineer / Systems Administrator capacity, we can ensure that operational responsibilities such as infrastructure provisioning, internal systems administration, and day to day DevOps activities are consistently owned and delivered, while maintaining momentum on platform evolution, security improvements, automation, and broader strategic initiatives. The role also supports the wider strategic direction of the DevOps team by enabling continued investment in automation, security, developer experience, infrastructure consistency, and operational scalability across the organisation. About Zoocha Founded in 2009, Zoocha is a leading Drupal specialist digital agency based in the UK, with offices in Spain and Brazil. Over 80 passionate thinkers, makers, and doers working across a range of disciplines including UX, strategy, design, development, hosting, project management, and support. We're a friendly, lively, and fast paced place to work, with regular team nights out and a wide range of social events on offer across our three offices - and we're a certified Great Place to Work, too. We're certified in ISO 27001, ISO 27701, Cyber Essentials, Cyber Essentials Plus, ICO, ISO 9001, ISO 22301, FSQS, JOSCAR, ISO 14001 and are Carbon Neutral Britain certified. Our work and clients We build long lasting, collaborative relationships with clients and push them, ourselves, and the world around us forward through the work we do together. With over 50 Drupal clients, our work is varied, but we have a focus on the not for profit, government, education, and travel sectors. Current clients include: University College London University of Portsmouth Oxfam Topdeck Travel Royal Borough of Kensington and Chelsea Guy's and St Thomas NHS Foundation Trust United Nations Ofsted Key areas of responsibility DevOps and Infrastructure Operations (Primary Focus) Taking ownership of defined operational infrastructure, hosting, and CI/CD responsibilities across Zoocha's client and internal platforms, working collaboratively as part of the wider DevOps team. Managing infrastructure provisioning, configuration, maintenance, and operational support activities across cloud hosted environments and associated tooling. Maintaining reliable, repeatable, and secure operational processes through the use of automation, infrastructure as code, runbooks, and standardised workflows. Monitoring infrastructure health and alerts, responding to operational issues appropriately, and escalating or coordinating wider investigation where required. Leading or contributing to operational incident investigation, troubleshooting, and resolution activities across infrastructure and hosting platforms. Supporting operational resilience through effective documentation, knowledge sharing, process improvement, and reduction of single points of dependency. Contributing to the ongoing evolution of Zoocha's infrastructure standards, operational tooling, and hosting platform capabilities. CI/CD, Tooling and Platform Support Managing, supporting and improving Zoocha's CI/CD pipelines, deployment tooling, and associated operational platforms. Supporting reliable and consistent deployment workflows across development, staging, and production environments. Investigating and resolving infrastructure, deployment, and pipeline related issues across client and internal platforms. Contributing to improvements in deployment reliability, operational efficiency, observability, and developer experience. Supporting the ongoing development and maintenance of automation, scripting, and operational tooling used across the DevOps function. Working collaboratively with development and QA teams to improve deployment consistency, release confidence, and platform usability. Monitoring, Security and Operational Readiness Maintaining and improving infrastructure monitoring, alerting, logging, and operational visibility across Zoocha platforms. Supporting operational security activities, including patching, access management, configuration review, vulnerability remediation, and security hardening. Participating in operational incident response, root cause analysis, and service recovery activities in line with established DevOps and Service Desk processes. Supporting operational alignment with Zoocha's ISO certified Business Management Systems, including audit readiness, evidence gathering, and compliance related operational controls. Contributing to operational resilience, service continuity, and platform reliability through proactive maintenance and continuous improvement activities. Developer Experience and Continuous Improvement Participating in developer experience (DX) initiatives aimed at improving local development, deployment workflows, and operational tooling. Identifying opportunities to reduce manual effort through automation or improved processes. Contributing to Zoocha Continuous Improvement (ZCI) and Strategic Initiative (ZSI) workstreams where appropriate, particularly those related to DevOps tooling, platforms, or workflows. Systems Administration and Internal IT (Secondary Responsibility) Supporting the provisioning and lifecycle management of team member devices using Zoocha's device management platforms (e.g., JumpCloud, Landscape). Administering internal SaaS platforms, including user access, permissions, and policy management. Managing endpoint security tooling, such as antivirus and endpoint protection platforms. Ensuring device, access, and system changes align with Zoocha's security, governance, and compliance requirements. Maintaining accurate records and documentation for internal systems and assets. Compliance and Business Systems Support (as needed) Supporting operational aspects of Zoocha's ISO certified Business Management Systems, including evidence gathering and system checks. Assisting with Cyber Essentials Plus readiness from an operational and tooling perspective. Preferred Experience Infrastructure as Code tooling, particularly Terraform & Cloudformation CI/CD tooling and deployment automation, particularly GitHub Actions Linux systems administration and troubleshooting within cloud hosted environments Strong Cloudflare experience, including DNS, WAF, caching, security, and CDN configuration AWS infrastructure and operational experience, with particular emphasis on: Systems Manager (SSM) RDS ECS EC2 CloudWatch Bedrock (beneficial but less critical) AI enabled tooling and operational workflows within engineering or DevOps environments Cloud cost management, monitoring, and optimisation tooling Awareness of Drupal or PHP based application hosting environments and associated operational considerations Mandatory requirements UK based and able to work effectively with teams across the UK, Spain and Brazil. Right to work in the UK: candidates must hold a valid visa or work permit. Strong written and spoken English, with the ability to communicate clearly and confidently across all levels of the organisation. Regular access to the Hertford office when needed. A commitment to confidentiality, professionalism and ethical handling of potentially sensitive information. No recruitment agencies - direct applications only. Why work at Zoocha? Flexible working plus the ability to work from any of our offices (UK, Spain, Brazil) for periods of time. Outstanding benefits including profit share, private healthcare, gym, and wellness fund. Unlimited training budget. An inclusive workplace with active advocacy networks for women . click apply for full job details
18/06/2026
Full time
Salary: Up to £65,000 (depending on experience) + on call compensation Location: Hertford Applicants must hold a valid visa or work permit We are looking for a Senior DevOps Engineer / Systems Administrator to play a key role in shaping, maintaining, and evolving Zoocha's cloud infrastructure and internal systems estate. This is a DevOps-first role with responsibility for both hands on delivery and technical ownership across hosting platforms, CI/CD, and other internal systems. You will ensure that Zoocha's infrastructure is secure, scalable, resilient, and aligned with best practice, while contributing to the ongoing evolution of our platform, tooling, and operational processes. You will operate as a senior member of the DevOps team, taking ownership of critical systems, leading improvements, and supporting less experienced team members. You will also play a key role in evolving Zoocha's use of AI-enabled tooling across DevOps and engineering workflows, ensuring that AI is used safely, effectively, and in alignment with our governance standards. Why we are hiring As Zoocha continues to grow, the scale and complexity of our hosting platforms, operational tooling, and engineering workflows continues to increase. We are looking to strengthen the DevOps department with a senior engineer who can take ownership of key clients, contribute to strategic initiatives, and help evolve our overall DevOps capability as the organisation grows. This role will help rebalance client and operational responsibilities across the team. By introducing additional senior DevOps Engineer / Systems Administrator capacity, we can ensure that operational responsibilities such as infrastructure provisioning, internal systems administration, and day to day DevOps activities are consistently owned and delivered, while maintaining momentum on platform evolution, security improvements, automation, and broader strategic initiatives. The role also supports the wider strategic direction of the DevOps team by enabling continued investment in automation, security, developer experience, infrastructure consistency, and operational scalability across the organisation. About Zoocha Founded in 2009, Zoocha is a leading Drupal specialist digital agency based in the UK, with offices in Spain and Brazil. Over 80 passionate thinkers, makers, and doers working across a range of disciplines including UX, strategy, design, development, hosting, project management, and support. We're a friendly, lively, and fast paced place to work, with regular team nights out and a wide range of social events on offer across our three offices - and we're a certified Great Place to Work, too. We're certified in ISO 27001, ISO 27701, Cyber Essentials, Cyber Essentials Plus, ICO, ISO 9001, ISO 22301, FSQS, JOSCAR, ISO 14001 and are Carbon Neutral Britain certified. Our work and clients We build long lasting, collaborative relationships with clients and push them, ourselves, and the world around us forward through the work we do together. With over 50 Drupal clients, our work is varied, but we have a focus on the not for profit, government, education, and travel sectors. Current clients include: University College London University of Portsmouth Oxfam Topdeck Travel Royal Borough of Kensington and Chelsea Guy's and St Thomas NHS Foundation Trust United Nations Ofsted Key areas of responsibility DevOps and Infrastructure Operations (Primary Focus) Taking ownership of defined operational infrastructure, hosting, and CI/CD responsibilities across Zoocha's client and internal platforms, working collaboratively as part of the wider DevOps team. Managing infrastructure provisioning, configuration, maintenance, and operational support activities across cloud hosted environments and associated tooling. Maintaining reliable, repeatable, and secure operational processes through the use of automation, infrastructure as code, runbooks, and standardised workflows. Monitoring infrastructure health and alerts, responding to operational issues appropriately, and escalating or coordinating wider investigation where required. Leading or contributing to operational incident investigation, troubleshooting, and resolution activities across infrastructure and hosting platforms. Supporting operational resilience through effective documentation, knowledge sharing, process improvement, and reduction of single points of dependency. Contributing to the ongoing evolution of Zoocha's infrastructure standards, operational tooling, and hosting platform capabilities. CI/CD, Tooling and Platform Support Managing, supporting and improving Zoocha's CI/CD pipelines, deployment tooling, and associated operational platforms. Supporting reliable and consistent deployment workflows across development, staging, and production environments. Investigating and resolving infrastructure, deployment, and pipeline related issues across client and internal platforms. Contributing to improvements in deployment reliability, operational efficiency, observability, and developer experience. Supporting the ongoing development and maintenance of automation, scripting, and operational tooling used across the DevOps function. Working collaboratively with development and QA teams to improve deployment consistency, release confidence, and platform usability. Monitoring, Security and Operational Readiness Maintaining and improving infrastructure monitoring, alerting, logging, and operational visibility across Zoocha platforms. Supporting operational security activities, including patching, access management, configuration review, vulnerability remediation, and security hardening. Participating in operational incident response, root cause analysis, and service recovery activities in line with established DevOps and Service Desk processes. Supporting operational alignment with Zoocha's ISO certified Business Management Systems, including audit readiness, evidence gathering, and compliance related operational controls. Contributing to operational resilience, service continuity, and platform reliability through proactive maintenance and continuous improvement activities. Developer Experience and Continuous Improvement Participating in developer experience (DX) initiatives aimed at improving local development, deployment workflows, and operational tooling. Identifying opportunities to reduce manual effort through automation or improved processes. Contributing to Zoocha Continuous Improvement (ZCI) and Strategic Initiative (ZSI) workstreams where appropriate, particularly those related to DevOps tooling, platforms, or workflows. Systems Administration and Internal IT (Secondary Responsibility) Supporting the provisioning and lifecycle management of team member devices using Zoocha's device management platforms (e.g., JumpCloud, Landscape). Administering internal SaaS platforms, including user access, permissions, and policy management. Managing endpoint security tooling, such as antivirus and endpoint protection platforms. Ensuring device, access, and system changes align with Zoocha's security, governance, and compliance requirements. Maintaining accurate records and documentation for internal systems and assets. Compliance and Business Systems Support (as needed) Supporting operational aspects of Zoocha's ISO certified Business Management Systems, including evidence gathering and system checks. Assisting with Cyber Essentials Plus readiness from an operational and tooling perspective. Preferred Experience Infrastructure as Code tooling, particularly Terraform & Cloudformation CI/CD tooling and deployment automation, particularly GitHub Actions Linux systems administration and troubleshooting within cloud hosted environments Strong Cloudflare experience, including DNS, WAF, caching, security, and CDN configuration AWS infrastructure and operational experience, with particular emphasis on: Systems Manager (SSM) RDS ECS EC2 CloudWatch Bedrock (beneficial but less critical) AI enabled tooling and operational workflows within engineering or DevOps environments Cloud cost management, monitoring, and optimisation tooling Awareness of Drupal or PHP based application hosting environments and associated operational considerations Mandatory requirements UK based and able to work effectively with teams across the UK, Spain and Brazil. Right to work in the UK: candidates must hold a valid visa or work permit. Strong written and spoken English, with the ability to communicate clearly and confidently across all levels of the organisation. Regular access to the Hertford office when needed. A commitment to confidentiality, professionalism and ethical handling of potentially sensitive information. No recruitment agencies - direct applications only. Why work at Zoocha? Flexible working plus the ability to work from any of our offices (UK, Spain, Brazil) for periods of time. Outstanding benefits including profit share, private healthcare, gym, and wellness fund. Unlimited training budget. An inclusive workplace with active advocacy networks for women . click apply for full job details

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