Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
16/07/2026
Full time
Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. Job Description The Contacts team is a core team at Wise, dedicated to making adding, finding, and managing your recipients as easy as possible. We own this experience end-to-end: from the scalable platform securing tens of millions of bank accounts customers send to, to the intelligent search algorithms and local integrations (like Pix) that power discovery, all the way to the customer-facing screens where users interact with their counterparties. The team is integral to Wise's day-to-day operations - if our services go down, Wise goes down. How we work We work in an agile fashion, with engineers closely collaborating with designers, the product manager, and the analyst. The team operates across our Tallinn and London offices. What will you be working on? You will be part of an autonomous team, driving the technical vision for the backend solution powering the recipient's user experience. You will help us scale-up and build a world class recipient management product. Qualifications We are fully aware that it is uncommon for a candidate to have all skills required and we fully support everyone in learning new skills with us. So if you have some of those listed below and are eager to learn more, we do want to hear from you! You get things done You have experience working with large scale distributed systems You have Java knowledge You have experience working with relational and non-relational databases, query optimisation and designing schemas You have a strong product mindset and passion for customer experience, you prioritise work with the customers in mind and make data-driven decisions to fix customer pain points You enjoy collaborating with others and bringing people together to solve a problem You have experience in designing, deploying and maintaining clean RESTful APIs You believe in and follow best coding practices, code reviews and open feedback You enjoy writing testable code and believe in Test Driven Development Nice to have: You have experience with Spring boot You have worked with BFFs (Backend-for-Frontends) Additional Information For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on Instagram
27/07/2026
Full time
Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. Job Description The Contacts team is a core team at Wise, dedicated to making adding, finding, and managing your recipients as easy as possible. We own this experience end-to-end: from the scalable platform securing tens of millions of bank accounts customers send to, to the intelligent search algorithms and local integrations (like Pix) that power discovery, all the way to the customer-facing screens where users interact with their counterparties. The team is integral to Wise's day-to-day operations - if our services go down, Wise goes down. How we work We work in an agile fashion, with engineers closely collaborating with designers, the product manager, and the analyst. The team operates across our Tallinn and London offices. What will you be working on? You will be part of an autonomous team, driving the technical vision for the backend solution powering the recipient's user experience. You will help us scale-up and build a world class recipient management product. Qualifications We are fully aware that it is uncommon for a candidate to have all skills required and we fully support everyone in learning new skills with us. So if you have some of those listed below and are eager to learn more, we do want to hear from you! You get things done You have experience working with large scale distributed systems You have Java knowledge You have experience working with relational and non-relational databases, query optimisation and designing schemas You have a strong product mindset and passion for customer experience, you prioritise work with the customers in mind and make data-driven decisions to fix customer pain points You enjoy collaborating with others and bringing people together to solve a problem You have experience in designing, deploying and maintaining clean RESTful APIs You believe in and follow best coding practices, code reviews and open feedback You enjoy writing testable code and believe in Test Driven Development Nice to have: You have experience with Spring boot You have worked with BFFs (Backend-for-Frontends) Additional Information For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on Instagram
Soft Services ManagerApplyremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ518208 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The Soft Services Manager (SSM) is responsible for managing high standard of operational soft services across the Royal London Asset Management (RLAM) portfolio. The role ensures consistent, seamless and efficient standards are maintained, so that customers and their visitors can focus on their core business. Purpose The SSM ensures that the appointed service partners works with the JLL RLAM Property Delivery Team as a cohesive unit, reflecting RLAM's vision, ambition and optimising service. The role requires effective management of these partners to deliver services within the agreed scope and budget, in accordance with contractual obligations, SLAs and key performance indicators. The SSM will collaborate with all members of the JLL & RLAM teams Responsibilities Service Partner & Performance Management • Develop and implement operational best practices and improvement initiatives. • Effectively manage the allocated service partners and their contract performance, including managing key relationships, monitoring contract administration, and driving operational improvements; ensuring work output is in line with contractual obligations. • Meet regularly with core service partners and ensure Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and reports are completed promptly and accurately. • Ensure all contracts are maintained within the agreed budget and seek alternative ways to improve customer service and reduce expenditure. • Work with RLAM Cost Manager to target efficiency initiatives in supplier service. Strategic Leadership & Innovation • Foster and develop relationship between the Property Delivery team, service partners, JLL / RLAM Procurement, RLAM CX Strategy Director and stakeholders to create unified customer experience. • Serving as a strategic partner to the wider JLL and RLAM teams on all matters related to soft services excellence. • Working with the RLAM CX Strategy Director to developing and executing customer experience program capabilities for soft services. • Seeking innovation initiatives and driving technology adoption through the supply chain. • To enhance the capability of existing buildings technology, contributing where required to the supplier scoping for utilisation of new SMART building technology platforms, and data analysis. Ensuring RLAM's suppliers operational activity supports optimum performance, is closely managed and reported in accordance with building accreditations such as Nabers. Operational Excellence & Compliance • Ensure supplier adherence to building regulations, statutory obligations, legislative compliance, and best working practice are delivered. • Implementing and overseeing a detailed quality assurance framework, including regular audits and assessments. • Lead in environmental soft service management of supplier service partners. Working with JLL RLAM ESG team to support supplier scoping, services and contracts to support agreed RLAM RPI strategy and reporting outputs. • Soft land newly completed buildings into operations after they have achieved practical completion. • Ensure that any one-off and non-contractual operational tasks fulfilled to high specification within a dedicated timeframe, to include out of hours services for customer events and special projects. Qualifications • Preferably equivalent to a minimum of 10 years' experience in Soft Services management level. • Membership of IWFM or AssocRICS and or IOSH • National General Certificate in Occupational Safety and Health - accredited by NEBOSH • Proven track record of problem solving • Ability to communicate technical subjects to non-technical customers and team members • Ability to produce service line specific reports Adept at managing the change process to a diverse group, promoting best practice and strategic advice where appropriat
27/07/2026
Full time
Soft Services ManagerApplyremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ518208 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The Soft Services Manager (SSM) is responsible for managing high standard of operational soft services across the Royal London Asset Management (RLAM) portfolio. The role ensures consistent, seamless and efficient standards are maintained, so that customers and their visitors can focus on their core business. Purpose The SSM ensures that the appointed service partners works with the JLL RLAM Property Delivery Team as a cohesive unit, reflecting RLAM's vision, ambition and optimising service. The role requires effective management of these partners to deliver services within the agreed scope and budget, in accordance with contractual obligations, SLAs and key performance indicators. The SSM will collaborate with all members of the JLL & RLAM teams Responsibilities Service Partner & Performance Management • Develop and implement operational best practices and improvement initiatives. • Effectively manage the allocated service partners and their contract performance, including managing key relationships, monitoring contract administration, and driving operational improvements; ensuring work output is in line with contractual obligations. • Meet regularly with core service partners and ensure Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and reports are completed promptly and accurately. • Ensure all contracts are maintained within the agreed budget and seek alternative ways to improve customer service and reduce expenditure. • Work with RLAM Cost Manager to target efficiency initiatives in supplier service. Strategic Leadership & Innovation • Foster and develop relationship between the Property Delivery team, service partners, JLL / RLAM Procurement, RLAM CX Strategy Director and stakeholders to create unified customer experience. • Serving as a strategic partner to the wider JLL and RLAM teams on all matters related to soft services excellence. • Working with the RLAM CX Strategy Director to developing and executing customer experience program capabilities for soft services. • Seeking innovation initiatives and driving technology adoption through the supply chain. • To enhance the capability of existing buildings technology, contributing where required to the supplier scoping for utilisation of new SMART building technology platforms, and data analysis. Ensuring RLAM's suppliers operational activity supports optimum performance, is closely managed and reported in accordance with building accreditations such as Nabers. Operational Excellence & Compliance • Ensure supplier adherence to building regulations, statutory obligations, legislative compliance, and best working practice are delivered. • Implementing and overseeing a detailed quality assurance framework, including regular audits and assessments. • Lead in environmental soft service management of supplier service partners. Working with JLL RLAM ESG team to support supplier scoping, services and contracts to support agreed RLAM RPI strategy and reporting outputs. • Soft land newly completed buildings into operations after they have achieved practical completion. • Ensure that any one-off and non-contractual operational tasks fulfilled to high specification within a dedicated timeframe, to include out of hours services for customer events and special projects. Qualifications • Preferably equivalent to a minimum of 10 years' experience in Soft Services management level. • Membership of IWFM or AssocRICS and or IOSH • National General Certificate in Occupational Safety and Health - accredited by NEBOSH • Proven track record of problem solving • Ability to communicate technical subjects to non-technical customers and team members • Ability to produce service line specific reports Adept at managing the change process to a diverse group, promoting best practice and strategic advice where appropriat
Our Team the company is building the world's most trusted information network for financial professionals. We protect the company. We partner with internal departments to ensure the confidentiality, integrity, and availability of the company systems and the data we process. We aim to ensure that our clients see us as a trusted partner. Our Chief Information Security Office (CISO) owns the technical aspects of this mission by ensuring the company products, systems, networks and commercial applications are built and maintained with security in mind. What's the role? We are seeking a Product Security Engineer to help ensure that the company software is built securely. You will be responsible for building and maintaining automated security capabilities across the software development lifecycle. You will also engage with engineering partners to provide remediation guidance and enhance security testing to deliver high-fidelity, actionable results. As a member of the Product Security Enablement team, you will help provide automated security testing solutions for the company, including SAST, DAST, SCA, Secret searching and LLM-based assessments. Our team's goal is to create preventative security capabilities that integrate into development pipelines and help detect issues early in the software development lifecycle. An engineering skillset is required for this role. You will be responsible for prototyping new tools, integrating security testing tools and capabilities into the software development lifecycle, and developing custom security capabilities to deliver scalable testing solutions to our engineering teams. This role will routinely challenge your technical background and critical thinking. You will be expected to collaborate with different stakeholders in a fast paced environment across many technology stacks and services. We'll trust you to: Partner with engineering stakeholders to understand the company's development landscape and security needs. Develop automated security solutions that integrate into development pipelines. Maintain and enhance existing security automation processes and security capabilities. Understand and research technical details of core technology stacks and develop or enhance custom code analysis queries. Communicate vulnerability landscape and work on mitigations with stakeholders across the business. Actively monitor the latest news and trends in automated security capabilities, secure development, and AI-assisted security workflows. Develop and enhance operational runbooks. Perform ad hoc vulnerability discovery, including code review and static analysis for key engineering teams, applications and services. Build or adopt new security capabilities to address issues at scale, such as Software Composition Analysis, Secret searching, and other automated security testing techniques. Use LLMs and AI-assisted workflows as part of security assessments, vulnerability research, secure code review, developer enablement, and security automation. Explore, evaluate, and build automation using modern LLM tooling and integration patterns, including custom skills, MCP servers, agentic workflows, retrieval augmented workflows, and integrations with development and security tooling. You'll need to have: A strong core engineering background with a proven track record. 3+ years of experience in software development. Strong programming experience, with working knowledge of at least one of: C/C++, Python, JavaScript/TypeScript. Knowledge and experience with DevOps and software used in development pipelines (e.g. GitHub, Jenkins). Working knowledge of build systems, package managers, and development tooling (such as CMake, npm, Maven, Gradle, etc). A core understanding of common security vulnerabilities, such as OWASP Top 10 issues and language specific vulnerabilities. Experience using, evaluating, or building with LLMs or AI assisted tooling in technical workflows. Ability to combine technical knowledge with an understanding of core aspects of an information security program. Motivation to keep up with latest trends and techniques in the information security community. Excellent written and verbal communication skills. We'd love to see (not required, but nice to have!): Experience or familiarity with running, maintaining, and customizing static analysis security testing tools such as CodeQL and Semgrep. Broad familiarity with programming language ecosystems and frameworks, particularly C++, JavaScript/TypeScript, Python, Java as well as modern systems and infrastructure languages such as Go and Rust. Experience using LLMs or AI assisted tools for security assessments, vulnerability research, secure code review, developer enablement, or security automation. Familiarity with LLM automation concepts and tooling, such as custom skills, MCP servers, agentic workflows, retrieval augmented workflows, or integrations with development and security tooling. Knowledge of open source software component management, Software Composition Analysis, and related security tools. Knowledge of core concepts in public cloud providers such as AWS, GCP, and Azure. Familiarity with container orchestration technologies such as Kubernetes and Docker, and cloud deployment orchestration. Technical information security certifications, such as CISSP, CSSLP, or SANS certifications. Prior experience integrating security testing into DevOps pipelines. Equal Opportunity the company is an equal opportunity employer and prohibits discrimination in employment. It is the company's policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, self identified or perceived sex, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy, childbirth or related medical conditions, or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (each, a "Protected Characteristic"). the company prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics.
27/07/2026
Full time
Our Team the company is building the world's most trusted information network for financial professionals. We protect the company. We partner with internal departments to ensure the confidentiality, integrity, and availability of the company systems and the data we process. We aim to ensure that our clients see us as a trusted partner. Our Chief Information Security Office (CISO) owns the technical aspects of this mission by ensuring the company products, systems, networks and commercial applications are built and maintained with security in mind. What's the role? We are seeking a Product Security Engineer to help ensure that the company software is built securely. You will be responsible for building and maintaining automated security capabilities across the software development lifecycle. You will also engage with engineering partners to provide remediation guidance and enhance security testing to deliver high-fidelity, actionable results. As a member of the Product Security Enablement team, you will help provide automated security testing solutions for the company, including SAST, DAST, SCA, Secret searching and LLM-based assessments. Our team's goal is to create preventative security capabilities that integrate into development pipelines and help detect issues early in the software development lifecycle. An engineering skillset is required for this role. You will be responsible for prototyping new tools, integrating security testing tools and capabilities into the software development lifecycle, and developing custom security capabilities to deliver scalable testing solutions to our engineering teams. This role will routinely challenge your technical background and critical thinking. You will be expected to collaborate with different stakeholders in a fast paced environment across many technology stacks and services. We'll trust you to: Partner with engineering stakeholders to understand the company's development landscape and security needs. Develop automated security solutions that integrate into development pipelines. Maintain and enhance existing security automation processes and security capabilities. Understand and research technical details of core technology stacks and develop or enhance custom code analysis queries. Communicate vulnerability landscape and work on mitigations with stakeholders across the business. Actively monitor the latest news and trends in automated security capabilities, secure development, and AI-assisted security workflows. Develop and enhance operational runbooks. Perform ad hoc vulnerability discovery, including code review and static analysis for key engineering teams, applications and services. Build or adopt new security capabilities to address issues at scale, such as Software Composition Analysis, Secret searching, and other automated security testing techniques. Use LLMs and AI-assisted workflows as part of security assessments, vulnerability research, secure code review, developer enablement, and security automation. Explore, evaluate, and build automation using modern LLM tooling and integration patterns, including custom skills, MCP servers, agentic workflows, retrieval augmented workflows, and integrations with development and security tooling. You'll need to have: A strong core engineering background with a proven track record. 3+ years of experience in software development. Strong programming experience, with working knowledge of at least one of: C/C++, Python, JavaScript/TypeScript. Knowledge and experience with DevOps and software used in development pipelines (e.g. GitHub, Jenkins). Working knowledge of build systems, package managers, and development tooling (such as CMake, npm, Maven, Gradle, etc). A core understanding of common security vulnerabilities, such as OWASP Top 10 issues and language specific vulnerabilities. Experience using, evaluating, or building with LLMs or AI assisted tooling in technical workflows. Ability to combine technical knowledge with an understanding of core aspects of an information security program. Motivation to keep up with latest trends and techniques in the information security community. Excellent written and verbal communication skills. We'd love to see (not required, but nice to have!): Experience or familiarity with running, maintaining, and customizing static analysis security testing tools such as CodeQL and Semgrep. Broad familiarity with programming language ecosystems and frameworks, particularly C++, JavaScript/TypeScript, Python, Java as well as modern systems and infrastructure languages such as Go and Rust. Experience using LLMs or AI assisted tools for security assessments, vulnerability research, secure code review, developer enablement, or security automation. Familiarity with LLM automation concepts and tooling, such as custom skills, MCP servers, agentic workflows, retrieval augmented workflows, or integrations with development and security tooling. Knowledge of open source software component management, Software Composition Analysis, and related security tools. Knowledge of core concepts in public cloud providers such as AWS, GCP, and Azure. Familiarity with container orchestration technologies such as Kubernetes and Docker, and cloud deployment orchestration. Technical information security certifications, such as CISSP, CSSLP, or SANS certifications. Prior experience integrating security testing into DevOps pipelines. Equal Opportunity the company is an equal opportunity employer and prohibits discrimination in employment. It is the company's policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, self identified or perceived sex, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy, childbirth or related medical conditions, or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (each, a "Protected Characteristic"). the company prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics.
Summary Being part of Avanade's Integrated Centre of Excellence (ICOE) global team is truly rewarding-you get to collaborate with the best minds in the industry, exchange innovative ideas, and tackle challenges together on a worldwide scale. Every day offers the excitement of learning from top talent and contributing to projects that make a real impact. The sense of camaraderie and shared expertise fuels personal and professional growth, making every achievement even more meaningful and motivating. We are seeking an experienced individual with knowledge in solutioning and implementing integrated Copilot, Copilot Studios and Azure AI solutions within Microsoft 365 and the Power Platform. Skilled in environment preparation, licensing, and rollout planning, with strong capabilities in configuring secure access and permissions. Adept at developing and delivering training and onboarding materials for users and stakeholders. Proficient in setting up custom agents and workflows in Copilot Studio, connecting to both internal and third party systems. Track and analyse adoption metrics, provide ongoing support, and contribute to change management and user engagement initiatives. Experienced in extending Copilot features through Power Automate, Power Apps, and Dataverse. Responsibilities Design end to end solutions that integrate Copilot with the existing Microsoft 365 environment (SharePoint Online, Teams, OneDrive) and the Power Platform (Power Apps, Power Automate, Dataverse). Lead the end to end implementation of Microsoft Copilot solutions, including environment readiness, licensing, and rollout planning. Configure access, permissions, and security settings to ensure compliant and secure use of Copilot features. Help design and deliver training programs, onboarding materials, and enablement sessions for end users and champions. Support prompt engineering and orchestration using Copilot Studio, including the creation of custom agents and workflows. Design Microsoft Copilot Studio solutions to build, customise, and orchestrate custom agents and workflows that address specific business needs by connecting to internal and third party data sources and APIs. Monitor adoption metrics, gather user feedback, and iterate on deployment strategies to maximise value. Design or integrate Copilot with Power Platform tools (Power Automate, Power Apps, Dataverse) to extend functionality. Provide post deployment support and troubleshooting for Copilot related issues. Contribute to change management initiatives and help drive cultural adoption of AI powered tools. Skills & Experiences Microsoft 365 Copilot Deployment Experience - Proven track record of implementing Copilot and Copilot Studio across enterprise environments. Licensing & Provisioning Expertise - Familiarity with Microsoft licensing models, provisioning tools, and tenant level configuration. Security & Permissions Configuration - Understanding of Microsoft Entra ID, RBAC, sensitivity labels, and Purview compliance. Prompt Engineering & Agent Setup - Experience with Copilot Studio, prompt orchestration, and agent lifecycle management. Training & Enablement Delivery - Ability to create and deliver engaging training programs using Microsoft's Copilot Success Kit. Change Management & Adoption Strategy - Experience leading adoption initiatives and building user engagement programs. Monitoring & Feedback Analysis - Skilled in using Microsoft 365 admin tools to track usage, adoption, and performance. Business Process Alignment - Ability to tailor Copilot solutions to specific business functions and workflows. Power Platform Integration - Experience integrating Copilot with Power Automate, Power Apps, and Dataverse. Strong Communication & Collaboration - Excellent stakeholder engagement skills and ability to work across technical and non technical teams. Functional Knowledge and/or Certification(s) with Databricks Data Analysis, Data Engineering or GenAI Engineering. 5+ years of experience in Microsoft 365 implementation or related consulting roles. Hands on experience with Microsoft Copilot, Copilot Studio, and Azure OpenAI is highly desirable. Microsoft certifications (e.g., MS 102, PL 600, AI 102, AB 100) are an asset. About Avanade At Avanade, we advance the world through the power of people and Microsoft. Join us to shape your skills and the future with bold ideas and innovative solutions. Our partnership with Microsoft and Accenture empowers you to unlock your full potential. Working at Avanade offers the chance to build a career path that suits your skills and interests and the freedom to be your authentic self. We are committed to your growth, well being, and success. This is where passion meets opportunity, technology meets humanity, and every challenge is a chance to make a genuine impact on colleagues, clients, and communities. Together, we do what matters.
27/07/2026
Full time
Summary Being part of Avanade's Integrated Centre of Excellence (ICOE) global team is truly rewarding-you get to collaborate with the best minds in the industry, exchange innovative ideas, and tackle challenges together on a worldwide scale. Every day offers the excitement of learning from top talent and contributing to projects that make a real impact. The sense of camaraderie and shared expertise fuels personal and professional growth, making every achievement even more meaningful and motivating. We are seeking an experienced individual with knowledge in solutioning and implementing integrated Copilot, Copilot Studios and Azure AI solutions within Microsoft 365 and the Power Platform. Skilled in environment preparation, licensing, and rollout planning, with strong capabilities in configuring secure access and permissions. Adept at developing and delivering training and onboarding materials for users and stakeholders. Proficient in setting up custom agents and workflows in Copilot Studio, connecting to both internal and third party systems. Track and analyse adoption metrics, provide ongoing support, and contribute to change management and user engagement initiatives. Experienced in extending Copilot features through Power Automate, Power Apps, and Dataverse. Responsibilities Design end to end solutions that integrate Copilot with the existing Microsoft 365 environment (SharePoint Online, Teams, OneDrive) and the Power Platform (Power Apps, Power Automate, Dataverse). Lead the end to end implementation of Microsoft Copilot solutions, including environment readiness, licensing, and rollout planning. Configure access, permissions, and security settings to ensure compliant and secure use of Copilot features. Help design and deliver training programs, onboarding materials, and enablement sessions for end users and champions. Support prompt engineering and orchestration using Copilot Studio, including the creation of custom agents and workflows. Design Microsoft Copilot Studio solutions to build, customise, and orchestrate custom agents and workflows that address specific business needs by connecting to internal and third party data sources and APIs. Monitor adoption metrics, gather user feedback, and iterate on deployment strategies to maximise value. Design or integrate Copilot with Power Platform tools (Power Automate, Power Apps, Dataverse) to extend functionality. Provide post deployment support and troubleshooting for Copilot related issues. Contribute to change management initiatives and help drive cultural adoption of AI powered tools. Skills & Experiences Microsoft 365 Copilot Deployment Experience - Proven track record of implementing Copilot and Copilot Studio across enterprise environments. Licensing & Provisioning Expertise - Familiarity with Microsoft licensing models, provisioning tools, and tenant level configuration. Security & Permissions Configuration - Understanding of Microsoft Entra ID, RBAC, sensitivity labels, and Purview compliance. Prompt Engineering & Agent Setup - Experience with Copilot Studio, prompt orchestration, and agent lifecycle management. Training & Enablement Delivery - Ability to create and deliver engaging training programs using Microsoft's Copilot Success Kit. Change Management & Adoption Strategy - Experience leading adoption initiatives and building user engagement programs. Monitoring & Feedback Analysis - Skilled in using Microsoft 365 admin tools to track usage, adoption, and performance. Business Process Alignment - Ability to tailor Copilot solutions to specific business functions and workflows. Power Platform Integration - Experience integrating Copilot with Power Automate, Power Apps, and Dataverse. Strong Communication & Collaboration - Excellent stakeholder engagement skills and ability to work across technical and non technical teams. Functional Knowledge and/or Certification(s) with Databricks Data Analysis, Data Engineering or GenAI Engineering. 5+ years of experience in Microsoft 365 implementation or related consulting roles. Hands on experience with Microsoft Copilot, Copilot Studio, and Azure OpenAI is highly desirable. Microsoft certifications (e.g., MS 102, PL 600, AI 102, AB 100) are an asset. About Avanade At Avanade, we advance the world through the power of people and Microsoft. Join us to shape your skills and the future with bold ideas and innovative solutions. Our partnership with Microsoft and Accenture empowers you to unlock your full potential. Working at Avanade offers the chance to build a career path that suits your skills and interests and the freedom to be your authentic self. We are committed to your growth, well being, and success. This is where passion meets opportunity, technology meets humanity, and every challenge is a chance to make a genuine impact on colleagues, clients, and communities. Together, we do what matters.
We're growing fast and looking for a Part Time Junior Front End Developer to help own and improve client websites and shape new Klatch products. If you're eager to make a visible impact and grow your skills, you'll fit right in. The Role We're hiring a Junior Front End Developer to help us ship fast, accessible and performant web experiences, primarily on WordPress. You'll work closely with the Founder, channel managers (SEO, PPC) and project managers, gaining hands on experience across new builds, feature iterations and site optimisations. Contract: Part time (2-3 days/week). Location: Hove (hybrid). Start: ASAP Compensation: Competitive, based on experience. Responsibilities: Contribute to developing new features and improving existing ones. Work with Product/Project Managers to understand requirements and implementation plans. Collaborate with designers and other product teams on customer facing features. Help with estimating, planning and executing small projects or tickets. Maintain and improve the existing codebase under guidance. Write well structured, tested and performant code, with reviews and mentorship. About You We're looking for a skilled and driven individual ready to make their mark in a fast growing agency. If you thrive in a dynamic environment and want to play a pivotal role in our success, we want to hear from you. 1 year professional front end experience (agency or product). Detail oriented, eager to learn, and comfortable asking questions. Clear communicator who enjoys collaborating with non engineers. Able to manage priorities across multiple tickets and deadlines. Portfolio or links to recent work (uni, personal or professional). Must Have Skills Experience managing and building WordPress front ends (themes/child themes, templates, hooks). Valid HTML5 and CSS3/4 markup with semantic structure. Google Tag Manager : tags, triggers, variables; confident using Preview/Debug and Tag Assistant to QA implementations. Tracking basics : setting up and QA'ing GA4 events and common ad pixels (e.g., Google Ads, Meta, LinkedIn); basic dataLayer understanding and clean UTM usage. Hosting & environment basics: managing WordPress hosts (e.g., WP Engine, Kinsta, cPanel/Plesk), setting up staging sites, handling backups/restores, managing SSL/TLS, making DNS updates (A/CNAME/TXT), configuring redirects (301/302), working with caching/CDNs (e.g., Cloudflare), and basic log/error troubleshooting. Why Join Klatch? Career Growth: Be part of a fast growing agency where your contributions matter and your ideas are valued. Collaborative Culture: Work in a supportive, transparent environment that encourages innovation and excellence. Impact: Manage campaigns that truly make a difference in the healthcare industry. Hybrid Working: Enjoy flexibility with 2 days a week in our vibrant Hove office. Strategic Involvement: Have a seat at the table for shaping Klatch's future direction.
27/07/2026
Full time
We're growing fast and looking for a Part Time Junior Front End Developer to help own and improve client websites and shape new Klatch products. If you're eager to make a visible impact and grow your skills, you'll fit right in. The Role We're hiring a Junior Front End Developer to help us ship fast, accessible and performant web experiences, primarily on WordPress. You'll work closely with the Founder, channel managers (SEO, PPC) and project managers, gaining hands on experience across new builds, feature iterations and site optimisations. Contract: Part time (2-3 days/week). Location: Hove (hybrid). Start: ASAP Compensation: Competitive, based on experience. Responsibilities: Contribute to developing new features and improving existing ones. Work with Product/Project Managers to understand requirements and implementation plans. Collaborate with designers and other product teams on customer facing features. Help with estimating, planning and executing small projects or tickets. Maintain and improve the existing codebase under guidance. Write well structured, tested and performant code, with reviews and mentorship. About You We're looking for a skilled and driven individual ready to make their mark in a fast growing agency. If you thrive in a dynamic environment and want to play a pivotal role in our success, we want to hear from you. 1 year professional front end experience (agency or product). Detail oriented, eager to learn, and comfortable asking questions. Clear communicator who enjoys collaborating with non engineers. Able to manage priorities across multiple tickets and deadlines. Portfolio or links to recent work (uni, personal or professional). Must Have Skills Experience managing and building WordPress front ends (themes/child themes, templates, hooks). Valid HTML5 and CSS3/4 markup with semantic structure. Google Tag Manager : tags, triggers, variables; confident using Preview/Debug and Tag Assistant to QA implementations. Tracking basics : setting up and QA'ing GA4 events and common ad pixels (e.g., Google Ads, Meta, LinkedIn); basic dataLayer understanding and clean UTM usage. Hosting & environment basics: managing WordPress hosts (e.g., WP Engine, Kinsta, cPanel/Plesk), setting up staging sites, handling backups/restores, managing SSL/TLS, making DNS updates (A/CNAME/TXT), configuring redirects (301/302), working with caching/CDNs (e.g., Cloudflare), and basic log/error troubleshooting. Why Join Klatch? Career Growth: Be part of a fast growing agency where your contributions matter and your ideas are valued. Collaborative Culture: Work in a supportive, transparent environment that encourages innovation and excellence. Impact: Manage campaigns that truly make a difference in the healthcare industry. Hybrid Working: Enjoy flexibility with 2 days a week in our vibrant Hove office. Strategic Involvement: Have a seat at the table for shaping Klatch's future direction.
Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we're looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what's possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you. The Commerce Payment integrations team is looking for a Software Engineer who wants to make an impact at every level of society by powering innovators, creative thinkers, entrepreneurs, and business owners around the world to be successful at every stage of their growth. The Commerce Payment integrations team is responsible for building, operating, and continuously improving payment integrations on the BigCommerce platform - one of the most business-critical and revenue-sensitive areas of the product. Our team builds payment gateway integrations that help merchants securely process payments and support scalable, high-performance, and flexible checkout experiences. What The Team Owns Designs and maintains payment integrations functionality and APIs, including cart-to-order flows and payments processing Ensures high availability, performance, and correctness for checkout and payments related services, given their direct impact on merchant revenue Partners closely with Product to evolve checkout and payments capabilities while balancing quality, security (PCI), and speed of delivery Owns incident management and on-call responsibilities for checkout services due to their critical nature The Commerce Engineering organisation is on a mission to build the leading SaaS eCommerce platform. We work closely with engineering teams across multiple domains, product managers, designers, business stakeholders, and external partners to build a platform where we can easily and securely deliver new and alternative user experiences. Our team brings together people with varied experience and strengths, and we iterate, learn, and build great software together. What You'll Do Design, implement, and maintain features in a Ruby on Rails service for the payments offering on the BigCommerce platform Ensure functionality is production-grade, with the appropriate test coverage on all layers, instrumentation in place, and documentation Troubleshoot production issues and contribute to post-incident reviews to improve reliability Produce bullet proof code that is robust, efficient, and maintainable Work on challenging problems such as query optimization and performance optimization while adhering to security protocols Work closely with operations and infrastructure to improve the architecture while building and scaling back-end services Engage in technical discussion of new solutions and architectures Build beautiful, scalable products using modern tools Collaborate with our product and design teams to define feature specifications and timelines Build new features with a focus on testability and extensibility Mentor other engineers in the current domain Review other engineer's code to maintain and improve quality and security Support an open, positive, and energized culture Encourage innovation and foster an environment of continuous improvement Ensure that technical decisions support our goals of quality, performance, scalability, reliability, availability, and security Who You Are 3+ years of professional backend development experience, with a strong focus on Ruby on Rails Solid understanding of building and operating production-grade systems (e.g. you know your way around logs, traces, metrics, feature flags, and can debug live traffic issues) Familiarity with observability tooling (e.g. Prometheus, Grafana, Sentry and Lightstep) A good understanding of Domain Driven Design Experience integrating with third-party APIs and services, particularly those with nuanced state transitions (like payment flows) Education: Preferred Minimum Bachelor's degree in CS, EE, SW, CE, MIS; or equivalent experience or completed either a comprehensive software engineering boot camp Experience with principles of continuous integration and designing, implementing and taking ownership of various tasks across the development cycle Experienced in developing high-performance, scalable and available web services, and applications Experience with PHP and Scala is preferred Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
27/07/2026
Full time
Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we're looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what's possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you. The Commerce Payment integrations team is looking for a Software Engineer who wants to make an impact at every level of society by powering innovators, creative thinkers, entrepreneurs, and business owners around the world to be successful at every stage of their growth. The Commerce Payment integrations team is responsible for building, operating, and continuously improving payment integrations on the BigCommerce platform - one of the most business-critical and revenue-sensitive areas of the product. Our team builds payment gateway integrations that help merchants securely process payments and support scalable, high-performance, and flexible checkout experiences. What The Team Owns Designs and maintains payment integrations functionality and APIs, including cart-to-order flows and payments processing Ensures high availability, performance, and correctness for checkout and payments related services, given their direct impact on merchant revenue Partners closely with Product to evolve checkout and payments capabilities while balancing quality, security (PCI), and speed of delivery Owns incident management and on-call responsibilities for checkout services due to their critical nature The Commerce Engineering organisation is on a mission to build the leading SaaS eCommerce platform. We work closely with engineering teams across multiple domains, product managers, designers, business stakeholders, and external partners to build a platform where we can easily and securely deliver new and alternative user experiences. Our team brings together people with varied experience and strengths, and we iterate, learn, and build great software together. What You'll Do Design, implement, and maintain features in a Ruby on Rails service for the payments offering on the BigCommerce platform Ensure functionality is production-grade, with the appropriate test coverage on all layers, instrumentation in place, and documentation Troubleshoot production issues and contribute to post-incident reviews to improve reliability Produce bullet proof code that is robust, efficient, and maintainable Work on challenging problems such as query optimization and performance optimization while adhering to security protocols Work closely with operations and infrastructure to improve the architecture while building and scaling back-end services Engage in technical discussion of new solutions and architectures Build beautiful, scalable products using modern tools Collaborate with our product and design teams to define feature specifications and timelines Build new features with a focus on testability and extensibility Mentor other engineers in the current domain Review other engineer's code to maintain and improve quality and security Support an open, positive, and energized culture Encourage innovation and foster an environment of continuous improvement Ensure that technical decisions support our goals of quality, performance, scalability, reliability, availability, and security Who You Are 3+ years of professional backend development experience, with a strong focus on Ruby on Rails Solid understanding of building and operating production-grade systems (e.g. you know your way around logs, traces, metrics, feature flags, and can debug live traffic issues) Familiarity with observability tooling (e.g. Prometheus, Grafana, Sentry and Lightstep) A good understanding of Domain Driven Design Experience integrating with third-party APIs and services, particularly those with nuanced state transitions (like payment flows) Education: Preferred Minimum Bachelor's degree in CS, EE, SW, CE, MIS; or equivalent experience or completed either a comprehensive software engineering boot camp Experience with principles of continuous integration and designing, implementing and taking ownership of various tasks across the development cycle Experienced in developing high-performance, scalable and available web services, and applications Experience with PHP and Scala is preferred Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
Our Future Health is an ambitious collaboration between the public, charity and private sectors, designed to help people live healthier lives for longer through better prevention, earlier detection and improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to help identify and treat diseases early, when outcomes are usually better. With over 2.5M volunteers across the UK, we're now the world's biggest health research programme of its kind, and our volunteer group is also more diverse than other similar health research programmes. Technology and data are central to our mission. Our systems power web sites, clinics across the UK, secure analytics and research systems, pipelines that process highly sensitive health and genetic data, and we are continuing to grow our data science capability to support this ambition. Through our newly launched Clinical Research Recruitment Service, we enable clinical research teams to find the right participants, faster. As this service grows, we have a unique opportunity to transform proven, expert-led recruitment workflows into scalable technology that enhances, rather than replaces, clinical judgement. Our ambition is to deliver increasingly seamless recruitment experiences for customers by building data led capabilities that capture what works best today and make it repeatable, reliable, and scalable tomorrow. In the near term, this means building better data foundations and tools that support expert-led recruitment as it works today. As we learn what can be reliably standardised, these capabilities will increasingly support more streamlined and self service ways of working for customers. Senior Data Scientist will help turn this ambition into reality by shaping the data foundations and technical capabilities we build. You will bring a strong understanding of clinical recruitment workflows and apply it to the design of data products, analytical services, and enabling infrastructure. Working closely with engineers and scientific and operational experts, you will help guide how our recruitment technology evolves, ensuring it delivers immediate value while positioning us for long term scale. What you'll do Work closely with science, data and engineering teams to understand how recruitment feasibility and cohort selection are delivered in practice, and how customers engage with these outputs Help translate existing recruitment workflows into clear data and technical requirements, supporting engineers to build capabilities that reflect operational and user needs Contribute to the development of data products and services that underpin recruitment delivery, from internal tools used by expert teams through to capabilities that may later support customer facing workflows Build and maintain production quality code, with a focus on trust, transparency, and fitness for use in a regulated environment Support early prototyping and iterative delivery, using hands on experience to inform what is ready to be standardised, automated, or scaled Define and document data requirements and pipeline logic, assumptions, and quality checks, working with others to ensure recruitment outputs remain reliable, interpretable and auditable as usage grows Collaborate with governance, privacy and compliance colleagues to ensure ethical, regulatory and data protection requirements are embedded into how data is used and shared Share insights from delivery, customer interactions and data usage to help inform priorities and sequencing as recruitment technology evolves over time This role will be fully hybrid with the expectation we get together in our Holborn, London office at least once per month. We welcome applications from all who may not feel they match the full criteria, so if you have most of the below, we'd like to hear from you: Significant experience applying data science or advanced analytics within health, life sciences, or clinical research contexts Strong understanding of clinical research recruitment, feasibility assessment or cohort identification workflows, and how these are delivered in practice Experience working with real world health or clinical datasets (e.g. electronic health records, registries, or research cohorts) Ability to translate clinical and operational requirements into clear analytical and technical approaches Experience collaborating closely with software engineers on production systems, including contributing to the design of data pipelines or services Strong programming skills (Python preferred, SQL, and version control) with the ability to write maintainable, auditable code suitable for production use Familiarity with working in regulated or governed data environments, with an appreciation of ethical, privacy and compliance requirements Experience working in or alongside CROs, digital CROs, clinical research organisations, or clinical technology companies is desirable Comfortable working in ambiguous problem spaces, where requirements emerge through delivery, learning and iteration Able to communicate complex concepts clearly to both technical and non technical audiences, and to contribute effectively within cross functional teams Pragmatic, thoughtful and motivated by creating real world impact through collaborative problem solving. Hiring Process We feel hiring should be transparent and give you a real sense for what Our Future Health is like. Here's what you can expect: Initial chat with our Talent team (30 min) to get to know each other, discuss the role, and answer any questions you have 1st interview with our Head of Data Operations (25 min) - this is an opportunity to meet your potential line manager and for you both to align on role expectations Technical interview with 2-3 members from our tech and data teams (60 min). This will include a short task you'll need to prepare in advance of the interview and is designed to get a sense for how you'd approach the real world responsibilities of this role Final stage competency interview (60 min) with a small cross functional panel of your potential new stakeholders. This will focus on how you collaborate, work with stakeholders, and navigate ambiguity and challenges in real world projects Benefits Competitive base salary from £75,000 Generous Pension Scheme - We invest in your future with employer contributions up to 12% 30 Days Holiday pro rate + Bank Holidays - Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you Enhanced Parental Leave - Supporting you during life's biggest moments Cycle to Work Scheme - Save 25-39% on a new bike and accessories through salary sacrifice Home & Tech Savings - Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice EV Scheme - Save up to 40% on a brand new electric vehicle all-inclusive package through salary sacrifice £1,000 Employee Referral Bonus - Know someone amazing? Get rewarded for bringing them on board! Wellbeing Support - Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family A Great Place to Work - We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements Join us - let's prevent disease together. We recommend you apply as soon as possible as occasionally due to high volumes of applications we need to close our postings early. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you require any reasonable adjustments, please email us at
27/07/2026
Full time
Our Future Health is an ambitious collaboration between the public, charity and private sectors, designed to help people live healthier lives for longer through better prevention, earlier detection and improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to help identify and treat diseases early, when outcomes are usually better. With over 2.5M volunteers across the UK, we're now the world's biggest health research programme of its kind, and our volunteer group is also more diverse than other similar health research programmes. Technology and data are central to our mission. Our systems power web sites, clinics across the UK, secure analytics and research systems, pipelines that process highly sensitive health and genetic data, and we are continuing to grow our data science capability to support this ambition. Through our newly launched Clinical Research Recruitment Service, we enable clinical research teams to find the right participants, faster. As this service grows, we have a unique opportunity to transform proven, expert-led recruitment workflows into scalable technology that enhances, rather than replaces, clinical judgement. Our ambition is to deliver increasingly seamless recruitment experiences for customers by building data led capabilities that capture what works best today and make it repeatable, reliable, and scalable tomorrow. In the near term, this means building better data foundations and tools that support expert-led recruitment as it works today. As we learn what can be reliably standardised, these capabilities will increasingly support more streamlined and self service ways of working for customers. Senior Data Scientist will help turn this ambition into reality by shaping the data foundations and technical capabilities we build. You will bring a strong understanding of clinical recruitment workflows and apply it to the design of data products, analytical services, and enabling infrastructure. Working closely with engineers and scientific and operational experts, you will help guide how our recruitment technology evolves, ensuring it delivers immediate value while positioning us for long term scale. What you'll do Work closely with science, data and engineering teams to understand how recruitment feasibility and cohort selection are delivered in practice, and how customers engage with these outputs Help translate existing recruitment workflows into clear data and technical requirements, supporting engineers to build capabilities that reflect operational and user needs Contribute to the development of data products and services that underpin recruitment delivery, from internal tools used by expert teams through to capabilities that may later support customer facing workflows Build and maintain production quality code, with a focus on trust, transparency, and fitness for use in a regulated environment Support early prototyping and iterative delivery, using hands on experience to inform what is ready to be standardised, automated, or scaled Define and document data requirements and pipeline logic, assumptions, and quality checks, working with others to ensure recruitment outputs remain reliable, interpretable and auditable as usage grows Collaborate with governance, privacy and compliance colleagues to ensure ethical, regulatory and data protection requirements are embedded into how data is used and shared Share insights from delivery, customer interactions and data usage to help inform priorities and sequencing as recruitment technology evolves over time This role will be fully hybrid with the expectation we get together in our Holborn, London office at least once per month. We welcome applications from all who may not feel they match the full criteria, so if you have most of the below, we'd like to hear from you: Significant experience applying data science or advanced analytics within health, life sciences, or clinical research contexts Strong understanding of clinical research recruitment, feasibility assessment or cohort identification workflows, and how these are delivered in practice Experience working with real world health or clinical datasets (e.g. electronic health records, registries, or research cohorts) Ability to translate clinical and operational requirements into clear analytical and technical approaches Experience collaborating closely with software engineers on production systems, including contributing to the design of data pipelines or services Strong programming skills (Python preferred, SQL, and version control) with the ability to write maintainable, auditable code suitable for production use Familiarity with working in regulated or governed data environments, with an appreciation of ethical, privacy and compliance requirements Experience working in or alongside CROs, digital CROs, clinical research organisations, or clinical technology companies is desirable Comfortable working in ambiguous problem spaces, where requirements emerge through delivery, learning and iteration Able to communicate complex concepts clearly to both technical and non technical audiences, and to contribute effectively within cross functional teams Pragmatic, thoughtful and motivated by creating real world impact through collaborative problem solving. Hiring Process We feel hiring should be transparent and give you a real sense for what Our Future Health is like. Here's what you can expect: Initial chat with our Talent team (30 min) to get to know each other, discuss the role, and answer any questions you have 1st interview with our Head of Data Operations (25 min) - this is an opportunity to meet your potential line manager and for you both to align on role expectations Technical interview with 2-3 members from our tech and data teams (60 min). This will include a short task you'll need to prepare in advance of the interview and is designed to get a sense for how you'd approach the real world responsibilities of this role Final stage competency interview (60 min) with a small cross functional panel of your potential new stakeholders. This will focus on how you collaborate, work with stakeholders, and navigate ambiguity and challenges in real world projects Benefits Competitive base salary from £75,000 Generous Pension Scheme - We invest in your future with employer contributions up to 12% 30 Days Holiday pro rate + Bank Holidays - Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you Enhanced Parental Leave - Supporting you during life's biggest moments Cycle to Work Scheme - Save 25-39% on a new bike and accessories through salary sacrifice Home & Tech Savings - Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice EV Scheme - Save up to 40% on a brand new electric vehicle all-inclusive package through salary sacrifice £1,000 Employee Referral Bonus - Know someone amazing? Get rewarded for bringing them on board! Wellbeing Support - Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family A Great Place to Work - We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements Join us - let's prevent disease together. We recommend you apply as soon as possible as occasionally due to high volumes of applications we need to close our postings early. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you require any reasonable adjustments, please email us at
Location: Huntingdon and Cambridge (Waterbeach) Inkjet Innovator. Trusted Partner. Sustainable Future. Xaar is here to create a world where you can print anything you can imagine. Xaar has defined 5 values which are vital to our business; each represents an area of essential importance to us. Their existence is intended to guide difficult decisions and shape behaviour. Creative - we push the boundaries of what's possible Collaborative - everyone is a partner; we help each other freely and willingly Innovative - we always strive to constantly improve Integrity - we deliver on our promises Passion - we care about our technology, our products, our partners and each other Purpose of Role The primary purpose of this role is to lead the development and optimisation of waveforms in response to demanding customer applications, ensuring high quality preparation, printing, measurement, and interpretation of test samples. The role provides expert analysis, guides technical decision making, and delivers advanced outputs across customer, R&D, and production programmes in line with project objectives. Reporting Relationships Reports to: Team Lead - Application Development Line management responsibility: None Key Accountabilities Prepare suitable application test protocols that additionally target application risks within project and customer objectives Independently schedule, prepare, print, and measure test samples using qualified processes to industry standards Safely validate, optimise and operate print development and measurement equipment with minimal supervision. Provide contextualised clear and accurate recordings, analysis, and presentation of data to guide application improvements Guide improved test method, tooling, and documentation implementation. Identify issues and elevate project risks appropriately, providing supporting evidence and countermeasures. Mentor junior staff in equipment operation and workflow best practices. Ensure that emerging capability gaps are identified and covered. Design and refine robust test methods that enhance reproducibility and decision quality Coordinate cross functional technical problem solving to maintain programme momentum Guide technical decision making in complex or ambiguous application scenarios Provide expert interpretation of waveform, print, and measurement data to influence project outcomes Deliver high quality outputs consistently under increased workload and technical complexity Mentor staff and shape team capability Recognise and elevate project risks with evidence based countermeasures. Key Internal Relationships Application Development Research and Development Team Leads Field Applications Project Managers Commercial Teams Person Specification Excellent inter functional communication and interpersonal skills enabling effective collaboration. Proactive team contributor and motivator Evidence based critical thinker, capable of interpreting complex systems and data interdependencies. Strong experimental planning and accurate analytical skills Robust prioritisation and organising skills, adaptable to ambiguous and fast changing environments. Excellent time planning and delivery reliability, managing technical complexity effectively. Proficient in analysing and presenting data in multiple formats, producing clear, contextual insights for decision making. Experience of STEM education to at least degree level in a relevant field, or equivalent inkjet vocational experience (Essential) Strong multi disciplinary communication skills (Essential) Proficient in MS Office Suite with some programming/scripting language knowledge, ideally Python (Essential) Significant experience in inkjet application development, including independent optimisation and validation of waveform-ink-print interactions, advanced print development and measurement, and producing contextualised interpretation of test data (Essential) Demonstrated ability to improve methods, tooling, and documentation; resolve complex technical issues; and support programme delivery through cross functional collaboration (Essential) Experience mentoring technicians and junior developers (Essential) Emerging capability in shaping acceptance criteria, enhancing workflow reproducibility, and understanding system level interdependencies (Essential)
27/07/2026
Full time
Location: Huntingdon and Cambridge (Waterbeach) Inkjet Innovator. Trusted Partner. Sustainable Future. Xaar is here to create a world where you can print anything you can imagine. Xaar has defined 5 values which are vital to our business; each represents an area of essential importance to us. Their existence is intended to guide difficult decisions and shape behaviour. Creative - we push the boundaries of what's possible Collaborative - everyone is a partner; we help each other freely and willingly Innovative - we always strive to constantly improve Integrity - we deliver on our promises Passion - we care about our technology, our products, our partners and each other Purpose of Role The primary purpose of this role is to lead the development and optimisation of waveforms in response to demanding customer applications, ensuring high quality preparation, printing, measurement, and interpretation of test samples. The role provides expert analysis, guides technical decision making, and delivers advanced outputs across customer, R&D, and production programmes in line with project objectives. Reporting Relationships Reports to: Team Lead - Application Development Line management responsibility: None Key Accountabilities Prepare suitable application test protocols that additionally target application risks within project and customer objectives Independently schedule, prepare, print, and measure test samples using qualified processes to industry standards Safely validate, optimise and operate print development and measurement equipment with minimal supervision. Provide contextualised clear and accurate recordings, analysis, and presentation of data to guide application improvements Guide improved test method, tooling, and documentation implementation. Identify issues and elevate project risks appropriately, providing supporting evidence and countermeasures. Mentor junior staff in equipment operation and workflow best practices. Ensure that emerging capability gaps are identified and covered. Design and refine robust test methods that enhance reproducibility and decision quality Coordinate cross functional technical problem solving to maintain programme momentum Guide technical decision making in complex or ambiguous application scenarios Provide expert interpretation of waveform, print, and measurement data to influence project outcomes Deliver high quality outputs consistently under increased workload and technical complexity Mentor staff and shape team capability Recognise and elevate project risks with evidence based countermeasures. Key Internal Relationships Application Development Research and Development Team Leads Field Applications Project Managers Commercial Teams Person Specification Excellent inter functional communication and interpersonal skills enabling effective collaboration. Proactive team contributor and motivator Evidence based critical thinker, capable of interpreting complex systems and data interdependencies. Strong experimental planning and accurate analytical skills Robust prioritisation and organising skills, adaptable to ambiguous and fast changing environments. Excellent time planning and delivery reliability, managing technical complexity effectively. Proficient in analysing and presenting data in multiple formats, producing clear, contextual insights for decision making. Experience of STEM education to at least degree level in a relevant field, or equivalent inkjet vocational experience (Essential) Strong multi disciplinary communication skills (Essential) Proficient in MS Office Suite with some programming/scripting language knowledge, ideally Python (Essential) Significant experience in inkjet application development, including independent optimisation and validation of waveform-ink-print interactions, advanced print development and measurement, and producing contextualised interpretation of test data (Essential) Demonstrated ability to improve methods, tooling, and documentation; resolve complex technical issues; and support programme delivery through cross functional collaboration (Essential) Experience mentoring technicians and junior developers (Essential) Emerging capability in shaping acceptance criteria, enhancing workflow reproducibility, and understanding system level interdependencies (Essential)
We have continuously refined our software development processes and expanded our offerings to include SaaS products in the aviation sector. As we look to enhance our current solutions and broaden our software capabilities, we are seeking a skilled Technical Consultant to play a key role in bridging our data engineers, data scientists, and subject matter experts (SMEs) with our software development team. We specialise in engineering and logistics within the aviation industry, leveraging deep expertise and a strong network of industry professionals. In this role, you will work closely with third-party developers where needed and ensure seamless integration between business requirements and technical execution. A key part of this role will be engaging with client stakeholders to understand project scope, gather technical requirements, and define clear objectives. You will work closely with internal teams to translate business needs into scalable, high-performing technical solutions that align with our customers operational goals. As part of a small but dynamic company, you will have end-to-end involvement in the software development lifecycle, as well as opportunities to contribute to business development and operational improvements. Your primary focus will be on delivering innovative software applications and digital modules tailored to our aviation customers. You will collaborate with the inhouse development team, work closely with Project Managers, to drive multiple projects forward, ensuring solutions are technically robust, scalable, and aligned with customer expectations 1. Code Review & Best Practices Conduct in-depth reviews of codebases to identify issues, inefficiencies, and potential security vulnerabilities. Provide recommendations on best practices, including coding standards, design patterns, and maintainability improvements. Support performance optimisation through refactoring and improved architecture. Support testing and QA process. 2. Cloud Infrastructure Support & Design Assist in designing, implementing, and optimising cloud infrastructure (predominantly Azure) Provide guidance on cloud security, scalability, and cost optimisation. Ensure security best practices are followed and compliance with industry standards. 3. Technical Recommendations & Roadmaps Develop and present technology roadmaps aligned with business goals. Provide recommendations on system architecture, tools, and frameworks. Identify opportunities for automation and process improvements. 4. Software Architecture & Development Strategy Advise on scalable and efficient system architectures Support API design, integrations, and data flow strategies. Recommend suitable technology stacks for new projects or modernisation efforts. 5. Security & Compliance Assess application security risks and provide remediation strategies. Ensure compliance with industry standards (ISO 27001, GDPR, SOC 2, etc.). Implement best practices for secure software development (OWASP, encryption, IAM, etc.). 6. Performance Optimisation & Scaling Analyse system bottlenecks and recommend performance tuning strategies. Support database optimisations, caching mechanisms, and load balancing strategies. Assist in designing auto-scaling solutions to handle peak loads efficiently. 7. DevOps & CI/CD Implementation Support the implementation of CI/CD pipelines for automated testing and deployment. Provide recommendations on DevOps practices, including containerisation (Docker, Kubernetes). Assist in improving monitoring, logging, and alerting solutions. 8. Technology & Tooling Selection Assess and recommend programming languages, frameworks, and development tools based on business needs. Guide the selection of database technologies (SQL, NoSQL, time-series databases, etc.). Help teams adopt emerging technologies such as AI / ML when relevant. 9. Stakeholder Communication & Knowledge Transfer Provide technical workshops and training sessions for development teams. Act as a bridge between technical and non-technical stakeholders, translating complex concepts into business value. Support decision-making through clear, data-driven insights. Train clients on new solutions, including developing training materials, conducting hands on training sessions, and providing ongoing support to ensure successful adoption
27/07/2026
Full time
We have continuously refined our software development processes and expanded our offerings to include SaaS products in the aviation sector. As we look to enhance our current solutions and broaden our software capabilities, we are seeking a skilled Technical Consultant to play a key role in bridging our data engineers, data scientists, and subject matter experts (SMEs) with our software development team. We specialise in engineering and logistics within the aviation industry, leveraging deep expertise and a strong network of industry professionals. In this role, you will work closely with third-party developers where needed and ensure seamless integration between business requirements and technical execution. A key part of this role will be engaging with client stakeholders to understand project scope, gather technical requirements, and define clear objectives. You will work closely with internal teams to translate business needs into scalable, high-performing technical solutions that align with our customers operational goals. As part of a small but dynamic company, you will have end-to-end involvement in the software development lifecycle, as well as opportunities to contribute to business development and operational improvements. Your primary focus will be on delivering innovative software applications and digital modules tailored to our aviation customers. You will collaborate with the inhouse development team, work closely with Project Managers, to drive multiple projects forward, ensuring solutions are technically robust, scalable, and aligned with customer expectations 1. Code Review & Best Practices Conduct in-depth reviews of codebases to identify issues, inefficiencies, and potential security vulnerabilities. Provide recommendations on best practices, including coding standards, design patterns, and maintainability improvements. Support performance optimisation through refactoring and improved architecture. Support testing and QA process. 2. Cloud Infrastructure Support & Design Assist in designing, implementing, and optimising cloud infrastructure (predominantly Azure) Provide guidance on cloud security, scalability, and cost optimisation. Ensure security best practices are followed and compliance with industry standards. 3. Technical Recommendations & Roadmaps Develop and present technology roadmaps aligned with business goals. Provide recommendations on system architecture, tools, and frameworks. Identify opportunities for automation and process improvements. 4. Software Architecture & Development Strategy Advise on scalable and efficient system architectures Support API design, integrations, and data flow strategies. Recommend suitable technology stacks for new projects or modernisation efforts. 5. Security & Compliance Assess application security risks and provide remediation strategies. Ensure compliance with industry standards (ISO 27001, GDPR, SOC 2, etc.). Implement best practices for secure software development (OWASP, encryption, IAM, etc.). 6. Performance Optimisation & Scaling Analyse system bottlenecks and recommend performance tuning strategies. Support database optimisations, caching mechanisms, and load balancing strategies. Assist in designing auto-scaling solutions to handle peak loads efficiently. 7. DevOps & CI/CD Implementation Support the implementation of CI/CD pipelines for automated testing and deployment. Provide recommendations on DevOps practices, including containerisation (Docker, Kubernetes). Assist in improving monitoring, logging, and alerting solutions. 8. Technology & Tooling Selection Assess and recommend programming languages, frameworks, and development tools based on business needs. Guide the selection of database technologies (SQL, NoSQL, time-series databases, etc.). Help teams adopt emerging technologies such as AI / ML when relevant. 9. Stakeholder Communication & Knowledge Transfer Provide technical workshops and training sessions for development teams. Act as a bridge between technical and non-technical stakeholders, translating complex concepts into business value. Support decision-making through clear, data-driven insights. Train clients on new solutions, including developing training materials, conducting hands on training sessions, and providing ongoing support to ensure successful adoption
Go back Milton Keynes University Hospital NHS Foundation Trust Pathology System Support Analyst The closing date is 07 August 2026 Band 5, £32,073 - £39,043 per annum, pro rata Hours: Fixed Term, Full time, 37.5 per week until 31 Mar 2027 , all MKUH roles will be considered for flexible working A new opportunity has become available in MKUH Pathology services, we are seeking an engaging and enthusiastic individual to provide IT analytical data support within the pathology systems team working in collaboration across the South Four (S4) network. Please note: We are unable to offer sponsorship for this role. Interview date: 17 August 2026 Main duties of the job This is a fixed term position to support the additional Pathology IT projects for FY 26/27The pathology laboratory operates collaboratively as part of the South 4 Pathology Partnership comprising of Oxford University Hospitals, Buckinghamshire hospitals, Milton Keynes University hospital and Great Western Hospitals, a large network employing over 1000 staff generating over 34 million tests per year.Networking collaboratively with colleagues to improve quality, efficiency and consistency across the network is a key priority for the post holder. Ensure data processing and reporting is performed in a timely and accurate manner and status is reported to relevant stakeholders To actively seek performance improvements and work with the team in developing and implementing new business intelligence designs in current and future developments To ensure the successful implementation of the Milton Keynes PCN hubs and their connection to ICE About us Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career. As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities. We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards. Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030. Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital - For further information about Milton Keynes please visit - Visit Milton Keynes Job responsibilities NHS Staff Survey: With high scores in Team Working and Line Management, our teams collaborate, communicate, and care for one another because we know were stronger together. The post-holder will be required to assist in the development, maintenance and performance of new and existing pathology systems. To be involved in the extraction, processing and validation of complex data from various data sources, including with large data sets, on a project and ad-hoc basis as required. To develop and maintain a Pathology data warehouse, including Path manager and ICE systems To ensure the existing data reporting processes are regularly reviewed to ensure timely and accurate reporting of data both internally and externally. To build connections from multiple data sources to PowerBI to produce interactive departmental dashboards Please refer to attached Job description for further information. We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us. MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received. MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology. By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months. Person Specification Qualifications and knowledge Extensive knowledge of pathology systems i.e. WinPat Good understanding of pathology data sets Educated to degree level or equivalent Advanced knowledge of Microsoft Office 365 Experience Previous experience using NHS datasets to provide analytical information Experience providing user support Experience using statistical software packages Skills Ability to work independently and proactively Good communication skills, with emphasis on ability to liase with external service users. Methodical and efficient way of dealing with complex issues. Personal and people development Ability to work well in a team To be disciplined and self motivated Desire to continue professional development High attention to detail Communication oAbility to communicate effectively with all users of pathology systems including within the Trust and externally Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Milton Keynes University Hospital NHS Foundation Trust £32,073 to £39,043 a yearper annum, pro rata
27/07/2026
Full time
Go back Milton Keynes University Hospital NHS Foundation Trust Pathology System Support Analyst The closing date is 07 August 2026 Band 5, £32,073 - £39,043 per annum, pro rata Hours: Fixed Term, Full time, 37.5 per week until 31 Mar 2027 , all MKUH roles will be considered for flexible working A new opportunity has become available in MKUH Pathology services, we are seeking an engaging and enthusiastic individual to provide IT analytical data support within the pathology systems team working in collaboration across the South Four (S4) network. Please note: We are unable to offer sponsorship for this role. Interview date: 17 August 2026 Main duties of the job This is a fixed term position to support the additional Pathology IT projects for FY 26/27The pathology laboratory operates collaboratively as part of the South 4 Pathology Partnership comprising of Oxford University Hospitals, Buckinghamshire hospitals, Milton Keynes University hospital and Great Western Hospitals, a large network employing over 1000 staff generating over 34 million tests per year.Networking collaboratively with colleagues to improve quality, efficiency and consistency across the network is a key priority for the post holder. Ensure data processing and reporting is performed in a timely and accurate manner and status is reported to relevant stakeholders To actively seek performance improvements and work with the team in developing and implementing new business intelligence designs in current and future developments To ensure the successful implementation of the Milton Keynes PCN hubs and their connection to ICE About us Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career. As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities. We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards. Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030. Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital - For further information about Milton Keynes please visit - Visit Milton Keynes Job responsibilities NHS Staff Survey: With high scores in Team Working and Line Management, our teams collaborate, communicate, and care for one another because we know were stronger together. The post-holder will be required to assist in the development, maintenance and performance of new and existing pathology systems. To be involved in the extraction, processing and validation of complex data from various data sources, including with large data sets, on a project and ad-hoc basis as required. To develop and maintain a Pathology data warehouse, including Path manager and ICE systems To ensure the existing data reporting processes are regularly reviewed to ensure timely and accurate reporting of data both internally and externally. To build connections from multiple data sources to PowerBI to produce interactive departmental dashboards Please refer to attached Job description for further information. We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us. MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received. MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology. By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months. Person Specification Qualifications and knowledge Extensive knowledge of pathology systems i.e. WinPat Good understanding of pathology data sets Educated to degree level or equivalent Advanced knowledge of Microsoft Office 365 Experience Previous experience using NHS datasets to provide analytical information Experience providing user support Experience using statistical software packages Skills Ability to work independently and proactively Good communication skills, with emphasis on ability to liase with external service users. Methodical and efficient way of dealing with complex issues. Personal and people development Ability to work well in a team To be disciplined and self motivated Desire to continue professional development High attention to detail Communication oAbility to communicate effectively with all users of pathology systems including within the Trust and externally Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Milton Keynes University Hospital NHS Foundation Trust £32,073 to £39,043 a yearper annum, pro rata
Go back The Newcastle upon Tyne Hospitals NHS Foundation Trust Admin and Clerical Support The closing date is 02 August 2026 We are recruiting an Administration Assistant to work within the community Dietetic Service at the Newcastle upon Tyne Hospitals NHS Foundation Trust, based at Regent Point, Gosforth. This is a part time position, working days can be agreed on appointment, although hours must include a full Monday and a Tuesday afternoon. Any queries in relation to working hours and suitability please make contact prior to application. Your role will be focussed on supporting the specialist adult weight management service, which is a dietetic-led multidisciplinary team comprising a medic, dietitians, psychologists, a physio and pharmacy. This is an exciting opportunity to join a friendly, supportive team that aims to improve the care of those in the North East. You will be part of the community dietetic administration team which comprises 3 administration colleagues providing an efficient, confidential secretarial/clerical service. You will be well supported by our office manager and through the close working of the Regent Point admin team, who support each other with cover e.g. during annual leave. You will also be part of the wider dietetic admin team working across the trust, comprising 9 admin colleagues in total, providing an efficient, confidential secretarial/clerical service. Main duties of the job The post holder will be responsible for communicating with patients and other health care professionals on the telephone; Monitoring the department mailbox including retrieving referrals and uploading for triage; Arranging appointments and sending out appointment information. Appointments and letters are largely generated through the electronic patient records (Systm 1) so we are looking for someone who is confident using computerised records. The post holder will accurately transcribe clinical correspondence including on occasions using digital dictation, and deal effectively with all incoming and outgoing correspondence. The post holder will also support typing and printing of patient resources. It is vital the post holder has a high level of IT literacy, particularly with microsoft office; word processing skills, experience with Microsoft Excel and Microsoft Teams. The successful applicant should have excellent organisational and communication skills; Within this, a polite, patient and calm telephone manner. Also, the ability to support effective communication between MDT members. Candidates should have experience and confidence in dealing with occasional upset patients who may telephone the team with queries, frustrations, and concerns. About us As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. With around 2 million contacts with patients every year, we deliver care from: Royal Victoria Infirmary (RVI) Freeman Hospital Newcastle Dental Hospital Newcastle Fertility Centre Northern Centre for Cancer Care, North Cumbria Northern Genetics Service These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers Newcastle Hospitals NHS Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust To contribute to the smooth delivery of the nutrition and dietetic service through the provision of appropriate administrative support to the team. To communicate with patients and relatives regarding appointments at the request of clinical staff and provide cover for the administration colleagues as required. Provide an efficient secretarial service, including accurate copy/audio typing, photocopying, telephone, reception, booking appointments and general office duties to the dietitians at Freeman, Regent Point, and the Royal Victoria Infirmary. Provide an efficient administrative system for community dietetic clinics. Maintain data entry for statistical purposes. To provide the data for monthly or quarterly statistical reports for the project funders. To liaise with other community services regarding referrals. To liaise with other Dietetic Services within the Region. Support other Secretaries during absences such as sickness and annual leave. Person Specification Qualifications & Education Good standard of general education RSA II Typing/Word Processing or equivalent Knowledge & Experience Experience of working in an office environment Experienced in the use of Microsoft Office - PowerPoint, Excel and Access Experience of speaking with public via the telephone Knowledge of an office set up Knowledge of all word processing data i.e., Windows, Excel, Microsoft Outlook Knowledge of office procedure Knowledge of Systm1 Knowledge of E-record Knowledge of the Patient Administrative System (PAS) Skills & Abilities Excellent keyboard skills Accurate and efficient approach to work Able to work as part of a team Able to prioritise own workload To be able to use audio equipment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust
27/07/2026
Full time
Go back The Newcastle upon Tyne Hospitals NHS Foundation Trust Admin and Clerical Support The closing date is 02 August 2026 We are recruiting an Administration Assistant to work within the community Dietetic Service at the Newcastle upon Tyne Hospitals NHS Foundation Trust, based at Regent Point, Gosforth. This is a part time position, working days can be agreed on appointment, although hours must include a full Monday and a Tuesday afternoon. Any queries in relation to working hours and suitability please make contact prior to application. Your role will be focussed on supporting the specialist adult weight management service, which is a dietetic-led multidisciplinary team comprising a medic, dietitians, psychologists, a physio and pharmacy. This is an exciting opportunity to join a friendly, supportive team that aims to improve the care of those in the North East. You will be part of the community dietetic administration team which comprises 3 administration colleagues providing an efficient, confidential secretarial/clerical service. You will be well supported by our office manager and through the close working of the Regent Point admin team, who support each other with cover e.g. during annual leave. You will also be part of the wider dietetic admin team working across the trust, comprising 9 admin colleagues in total, providing an efficient, confidential secretarial/clerical service. Main duties of the job The post holder will be responsible for communicating with patients and other health care professionals on the telephone; Monitoring the department mailbox including retrieving referrals and uploading for triage; Arranging appointments and sending out appointment information. Appointments and letters are largely generated through the electronic patient records (Systm 1) so we are looking for someone who is confident using computerised records. The post holder will accurately transcribe clinical correspondence including on occasions using digital dictation, and deal effectively with all incoming and outgoing correspondence. The post holder will also support typing and printing of patient resources. It is vital the post holder has a high level of IT literacy, particularly with microsoft office; word processing skills, experience with Microsoft Excel and Microsoft Teams. The successful applicant should have excellent organisational and communication skills; Within this, a polite, patient and calm telephone manner. Also, the ability to support effective communication between MDT members. Candidates should have experience and confidence in dealing with occasional upset patients who may telephone the team with queries, frustrations, and concerns. About us As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. With around 2 million contacts with patients every year, we deliver care from: Royal Victoria Infirmary (RVI) Freeman Hospital Newcastle Dental Hospital Newcastle Fertility Centre Northern Centre for Cancer Care, North Cumbria Northern Genetics Service These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers Newcastle Hospitals NHS Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust To contribute to the smooth delivery of the nutrition and dietetic service through the provision of appropriate administrative support to the team. To communicate with patients and relatives regarding appointments at the request of clinical staff and provide cover for the administration colleagues as required. Provide an efficient secretarial service, including accurate copy/audio typing, photocopying, telephone, reception, booking appointments and general office duties to the dietitians at Freeman, Regent Point, and the Royal Victoria Infirmary. Provide an efficient administrative system for community dietetic clinics. Maintain data entry for statistical purposes. To provide the data for monthly or quarterly statistical reports for the project funders. To liaise with other community services regarding referrals. To liaise with other Dietetic Services within the Region. Support other Secretaries during absences such as sickness and annual leave. Person Specification Qualifications & Education Good standard of general education RSA II Typing/Word Processing or equivalent Knowledge & Experience Experience of working in an office environment Experienced in the use of Microsoft Office - PowerPoint, Excel and Access Experience of speaking with public via the telephone Knowledge of an office set up Knowledge of all word processing data i.e., Windows, Excel, Microsoft Outlook Knowledge of office procedure Knowledge of Systm1 Knowledge of E-record Knowledge of the Patient Administrative System (PAS) Skills & Abilities Excellent keyboard skills Accurate and efficient approach to work Able to work as part of a team Able to prioritise own workload To be able to use audio equipment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust
# CRM Administrator Type: Full-time Length: Permanent Closing Date: 22nd Sep 2026About UsYeomans Limited is a successful, privately-owned motor retail business which operates thirty-three dealerships and represents twelve franchises. Operating locations span the south coast of England, from Bexhill-on-Sea in East Sussex to Helston in Cornwall and extend inland as far as Guildford, Farnham, and Bridgwater. DescriptionThe CRM team provide essential support to the delivery of a premium customer experience by developing effective customer relationship processes, from enquiry management through to purchase and post sales retention. Due to continued business growth, the CRM manager is looking for an intelligent, IT-literate, and conscientious person to join the team as CRM administrator. Your duties will include: Overseeing the daily operations of the CRM system, ensuring its smooth functioning and availability to users. Maintaining accurate and up-to-date customer data, ensuring data integrity and cleanliness. Regularly performing data imports, deduplication, and data quality audits. Providing support to CRM users, addressing any issues or questions. Identifying and implementing improvements to the CRM system to enhance efficiency and user experience. Customising the system to meet the specific needs of different departments. Developing and generating regular reports and dashboards to provide insights into customer interactions, sales performance, and marketing effectiveness. Ensuring seamless integration between the CRM system and other business applications and tools. Collaborating with cross-functional teams to develop and optimise CRM-related business processes. Ensuring the CRM system complies with data protection regulations and maintain high standards of data security. Requirements Experience on Kerridge DMS (preferred) Detail orientated & well organised Strong communication and interpersonal skills, with the ability to communicate effectively face to face, over the phone and via email Excellent communication skills Thorough and able to work with defined processes and guidelinesThe ideal candidate will be well presented and happy working in a fast-moving environment. Ideally experienced on Kerridge DMS, but we are able to offer full support and training if required.The successful applicant will have proven ability in the effective use of Excel, and have the aptitude to compile, sort, manipulate and import and export data within this format. You will have recent experience of working in a professional office environment and have an interest in the maintenance and application of modern business databases. The Keyloop CRM database used is motor trade specific, so full training will be given. If this has caught your interest and you would like to receive the full job description, then please contact us now!Please note that this is an office-based position. Hours are 08:30 to 17:00 with a lunchbreak of one hour. You will need your own transport to get to the office as it is just outside Worthing - parking is available. Benefits Competitive remuneration packages 25 days annual leave and 8 bank / public holidays Company Car for business and private use (specific roles only) Life assurance benefit, includes access to a wellbeing and lifestyle app and free, confidential counselling sessions Comprehensive training programmes Recruitment referral scheme Employee assistance programme via BEN Discount on vehicles, servicing, and parts for immediate family Gym Discounts Recognition initiatives
27/07/2026
Full time
# CRM Administrator Type: Full-time Length: Permanent Closing Date: 22nd Sep 2026About UsYeomans Limited is a successful, privately-owned motor retail business which operates thirty-three dealerships and represents twelve franchises. Operating locations span the south coast of England, from Bexhill-on-Sea in East Sussex to Helston in Cornwall and extend inland as far as Guildford, Farnham, and Bridgwater. DescriptionThe CRM team provide essential support to the delivery of a premium customer experience by developing effective customer relationship processes, from enquiry management through to purchase and post sales retention. Due to continued business growth, the CRM manager is looking for an intelligent, IT-literate, and conscientious person to join the team as CRM administrator. Your duties will include: Overseeing the daily operations of the CRM system, ensuring its smooth functioning and availability to users. Maintaining accurate and up-to-date customer data, ensuring data integrity and cleanliness. Regularly performing data imports, deduplication, and data quality audits. Providing support to CRM users, addressing any issues or questions. Identifying and implementing improvements to the CRM system to enhance efficiency and user experience. Customising the system to meet the specific needs of different departments. Developing and generating regular reports and dashboards to provide insights into customer interactions, sales performance, and marketing effectiveness. Ensuring seamless integration between the CRM system and other business applications and tools. Collaborating with cross-functional teams to develop and optimise CRM-related business processes. Ensuring the CRM system complies with data protection regulations and maintain high standards of data security. Requirements Experience on Kerridge DMS (preferred) Detail orientated & well organised Strong communication and interpersonal skills, with the ability to communicate effectively face to face, over the phone and via email Excellent communication skills Thorough and able to work with defined processes and guidelinesThe ideal candidate will be well presented and happy working in a fast-moving environment. Ideally experienced on Kerridge DMS, but we are able to offer full support and training if required.The successful applicant will have proven ability in the effective use of Excel, and have the aptitude to compile, sort, manipulate and import and export data within this format. You will have recent experience of working in a professional office environment and have an interest in the maintenance and application of modern business databases. The Keyloop CRM database used is motor trade specific, so full training will be given. If this has caught your interest and you would like to receive the full job description, then please contact us now!Please note that this is an office-based position. Hours are 08:30 to 17:00 with a lunchbreak of one hour. You will need your own transport to get to the office as it is just outside Worthing - parking is available. Benefits Competitive remuneration packages 25 days annual leave and 8 bank / public holidays Company Car for business and private use (specific roles only) Life assurance benefit, includes access to a wellbeing and lifestyle app and free, confidential counselling sessions Comprehensive training programmes Recruitment referral scheme Employee assistance programme via BEN Discount on vehicles, servicing, and parts for immediate family Gym Discounts Recognition initiatives
Overview of the job The role is based in a prison and will involve working in groups and one-to-one to deliver a programme to help prisoners understand their behaviours, build positive relationships, improve critical thinking skills and support them to live an offence-free future. The role will work as part of a small team of Group Workers to provide an important rehabilitative service and meet the Government's ambition of reducing re-offending. Summary The job holder will deliver a range of activities and programmes, which include assessment, group and individual treatment and provides support to wider rehabilitative activity within the prison. The post holder will be supported through training, career development opportunities and professional support. This is a non-operational, non-rotational job with no line management responsibilities. Responsibilities, Activities and Duties The job holder will be required to carry out the following responsibilities, activities and duties: Deliver programmes in a group or individual basis, following a manual and delivering as designed. Organise materials for session delivery. Plan sessions as per the programme requirements and identify ways to deliver the sessions in a responsive way to meet the needs of the participants. Notify the Treatment Managers and other team members when sessions are unable to run, and complete missed session catch ups. Identify and actively recruit future programmes participants, completing assessments, and screening tools whilst maintaining an accurate database of the outcomes. Maintain accurate records of assessments and contact with prisoners. Conduct motivational interviews with prisoners with the aim to engage them in programmes. Continually motivate and engage future, current and past participants. Complete post session de-briefs and record accurately any key information from the sessions. Complete post-programme tasks including writing a record of progress, setting objectives, contributing to post-programme reviews and communicating progress with sentence management team, for each programme participant. Actively engage in sentence management by liaising with prison and community Offender Managers. Work towards the delivery guidelines outlined within the quality assurance framework, supported by your treatment manager. Actively engage in supervision provided by treatment and programme management teams. Engage in continual professional development opportunities supported by your line manager. Deliver awareness packages to other staff in the establishment. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. Behaviours • Communicating and Influencing • Developing Self and Others • Managing a Quality Service Essential Experience The job holder will need to have excellent skills in dealing with people. • Full training will be provided. Ability • Ability to successfully complete the required assessment and training courses to deliver particular Interventions and maintain this accreditation within the role. • Ability to facilitate in an interactive and engaging way. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. -The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays -You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment Pension -The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service(HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ Season Ticket Advance -After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Training HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes -There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts -All staff receive security and diversity training and an individual induction programme into their new roles -All candidates are subject to security and identity checks prior to taking up post -All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS -All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos . The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs . click apply for full job details
27/07/2026
Full time
Overview of the job The role is based in a prison and will involve working in groups and one-to-one to deliver a programme to help prisoners understand their behaviours, build positive relationships, improve critical thinking skills and support them to live an offence-free future. The role will work as part of a small team of Group Workers to provide an important rehabilitative service and meet the Government's ambition of reducing re-offending. Summary The job holder will deliver a range of activities and programmes, which include assessment, group and individual treatment and provides support to wider rehabilitative activity within the prison. The post holder will be supported through training, career development opportunities and professional support. This is a non-operational, non-rotational job with no line management responsibilities. Responsibilities, Activities and Duties The job holder will be required to carry out the following responsibilities, activities and duties: Deliver programmes in a group or individual basis, following a manual and delivering as designed. Organise materials for session delivery. Plan sessions as per the programme requirements and identify ways to deliver the sessions in a responsive way to meet the needs of the participants. Notify the Treatment Managers and other team members when sessions are unable to run, and complete missed session catch ups. Identify and actively recruit future programmes participants, completing assessments, and screening tools whilst maintaining an accurate database of the outcomes. Maintain accurate records of assessments and contact with prisoners. Conduct motivational interviews with prisoners with the aim to engage them in programmes. Continually motivate and engage future, current and past participants. Complete post session de-briefs and record accurately any key information from the sessions. Complete post-programme tasks including writing a record of progress, setting objectives, contributing to post-programme reviews and communicating progress with sentence management team, for each programme participant. Actively engage in sentence management by liaising with prison and community Offender Managers. Work towards the delivery guidelines outlined within the quality assurance framework, supported by your treatment manager. Actively engage in supervision provided by treatment and programme management teams. Engage in continual professional development opportunities supported by your line manager. Deliver awareness packages to other staff in the establishment. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. Behaviours • Communicating and Influencing • Developing Self and Others • Managing a Quality Service Essential Experience The job holder will need to have excellent skills in dealing with people. • Full training will be provided. Ability • Ability to successfully complete the required assessment and training courses to deliver particular Interventions and maintain this accreditation within the role. • Ability to facilitate in an interactive and engaging way. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. -The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays -You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment Pension -The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service(HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ Season Ticket Advance -After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Training HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes -There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts -All staff receive security and diversity training and an individual induction programme into their new roles -All candidates are subject to security and identity checks prior to taking up post -All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS -All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos . The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs . click apply for full job details
We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Client Experience Lead with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Reporting to the Store Manager, the Client Experience Lead is responsible for delivering an exceptional customer journey whilst driving commercial performance across the sales floor. They lead by example, coaching and inspiring Sales Advisors to achieve sales targets, maximise every customer opportunity and deliver outstanding service through expert product knowledge, clienteling and styling advice. Working alongside the Store Manager, they own the day-to-day sales floor, ensuring every customer receives a premium experience while maintaining momentum against store KPIs. KEY RESPONSIBILITIES CLIENT EXPERIENCE Champion an exceptional luxury customer experience at every touchpoint. Lead by example in delivering personalised styling and home advise. Drive clienteling activity to build long-term customer relationships Ensure every customer leaves feeling inspired and valued. Coach advisors to confidently identify opportunities for Home Styling, Interior Design and Trade referrals. Resolve customer issues with professionalism. SALES Lead the Sales Advisors, creating energy and pace throughout every trading day. Drive sales team performance against store targets and KPIs (Trust Pilot etc). Coach Sales Advisors in the moment to maximise conversion, ATV, UPT and customer engagement. Hold regular sales huddles and communicate daily priorities. Identify missed opportunities and quickly adapt trading focus. Support the Store Manager with trading actions and performance plans. Celebrate success and create healthy competition within the team. PEOPLE & CULTURE: Maintaining a key presence on the shopfloor to role model excellent service standards Role-modelling our Company Values and Behaviours OUR VALUES Put the Customer First - provides exceptional internal and external customer service at all touchpoints Be In It Together - approachable, personable, committed to shared success Think Big - creative, innovative, solutions orientated Own It - curious, persistent, drives results Stay Playful - energises others, focuses on positives and opportunities, finds room for spontaneity ABOUT YOU Commercially driven and motivated by achieving targets. Passionate about luxury customer experience. Confident leading from the shop floor. Skilled at building relationships with customers. Positive, energetic and resilient. Comfortable using performance data to improve results. Confident communicator with excellent interpersonal skills Natural flair for interior design, styling and store merchandising Experience and enthusiasm for high-end retail environments Extensive selling skills and the ability to motivate others Flexible approach to working hours as the sector demands Tenacious, hardworking and reliable A creative, problem-solving spirit Passion for the OKA brand OUR BENEFITS PACKAGE 33 days holiday (including bank holiday entitlement), plus Length of Service increases Day off for your birthday Health Cash Plan Enhanced Maternity Pay Employee Assistance Programme Eligibility for a discretionary company Bonus Scheme Discounts on 60+ UK retailers via My OKA benefits platform Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more. ABOUT OKA Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too preciousor perfect to be enjoyed with family and friends. British-born, today we have 15stores across the UK - an established Interior Design and Trade business, a mail-orderserviceand athriving website.
27/07/2026
Full time
We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Client Experience Lead with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Reporting to the Store Manager, the Client Experience Lead is responsible for delivering an exceptional customer journey whilst driving commercial performance across the sales floor. They lead by example, coaching and inspiring Sales Advisors to achieve sales targets, maximise every customer opportunity and deliver outstanding service through expert product knowledge, clienteling and styling advice. Working alongside the Store Manager, they own the day-to-day sales floor, ensuring every customer receives a premium experience while maintaining momentum against store KPIs. KEY RESPONSIBILITIES CLIENT EXPERIENCE Champion an exceptional luxury customer experience at every touchpoint. Lead by example in delivering personalised styling and home advise. Drive clienteling activity to build long-term customer relationships Ensure every customer leaves feeling inspired and valued. Coach advisors to confidently identify opportunities for Home Styling, Interior Design and Trade referrals. Resolve customer issues with professionalism. SALES Lead the Sales Advisors, creating energy and pace throughout every trading day. Drive sales team performance against store targets and KPIs (Trust Pilot etc). Coach Sales Advisors in the moment to maximise conversion, ATV, UPT and customer engagement. Hold regular sales huddles and communicate daily priorities. Identify missed opportunities and quickly adapt trading focus. Support the Store Manager with trading actions and performance plans. Celebrate success and create healthy competition within the team. PEOPLE & CULTURE: Maintaining a key presence on the shopfloor to role model excellent service standards Role-modelling our Company Values and Behaviours OUR VALUES Put the Customer First - provides exceptional internal and external customer service at all touchpoints Be In It Together - approachable, personable, committed to shared success Think Big - creative, innovative, solutions orientated Own It - curious, persistent, drives results Stay Playful - energises others, focuses on positives and opportunities, finds room for spontaneity ABOUT YOU Commercially driven and motivated by achieving targets. Passionate about luxury customer experience. Confident leading from the shop floor. Skilled at building relationships with customers. Positive, energetic and resilient. Comfortable using performance data to improve results. Confident communicator with excellent interpersonal skills Natural flair for interior design, styling and store merchandising Experience and enthusiasm for high-end retail environments Extensive selling skills and the ability to motivate others Flexible approach to working hours as the sector demands Tenacious, hardworking and reliable A creative, problem-solving spirit Passion for the OKA brand OUR BENEFITS PACKAGE 33 days holiday (including bank holiday entitlement), plus Length of Service increases Day off for your birthday Health Cash Plan Enhanced Maternity Pay Employee Assistance Programme Eligibility for a discretionary company Bonus Scheme Discounts on 60+ UK retailers via My OKA benefits platform Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more. ABOUT OKA Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too preciousor perfect to be enjoyed with family and friends. British-born, today we have 15stores across the UK - an established Interior Design and Trade business, a mail-orderserviceand athriving website.
Job Title: Data Centre Security Supervisor Location: Markham Lane, Duckmanton, Chesterfield, UK S44 5HS Shift Hours: 42 hours per week, 4 on / 4 off mixed shifts Hourly Rate: £15.50 per hr / £33,945+ PA (full time) Role Overview The Security Supervisor will assist the Security Operations Manager in ensuring an efficient security service across at the Era 4 site in supervising all aspects of security requirements and taking responsibility for ensuring smooth/professional day-to-day running of the clients security systems and functions as well as man management responsibilities. This role will encompass liaising on a daily basis with client and the Workrate management team. Key Responsibilities To be responsible for the day to day operation of Security Be the first point of contact for the Security team and deal with day to day matters such as standards of dress, discipline, and conduct are met and adhered to Be the first point of contact for the Security team and deal with day to day matters such as standards of dress, discipline, and conduct are met and adhered to. Assist in on-going training to resident security teams and ensure all new security officers are fully trained and inducted to the site procedures and policies including CCTV, access control systems, deliveries and removals and intruder alarms Develop teamwork within the workforce, ensuring high morale through effective motivational methods Report and significant security breaches to the Security OPS Manager and Era 4 Management team, record and produce detailed reports on these and all incidents to client management suite. Assist in review of Security Officers performance and development To assist in any security / equipment investigations, i.e. thefts, missing items, complaints etc. To be responsible for the process of site deliveries and removals, carrying out audits of deliveries and removals as and when required or instructed Ensure Assignment Instructions are adhered to at all times by security and shipping personnel. Initialize call out procedures in the event of a crisis situation arising Ensure the security team are compliant with all relevant legislation on data protection. Skills & Experience Previous experience in data center, critical infrastructure, or corporate security environments highly desirable Understanding of access control, compliance, and audit requirements (e.g., ISO standards, customer audits) Strong customer service mindset with the ability to interact with enterprise clients professionally. Excellent diligence and situational awareness Ability to work in a fast-paced, high-security environment with strict procedures. Effective communication skills with the ability to escalate issues appropriately. Essential Requirements Valid SIA License (Door Supervisor or Security Guarding) Competent IT skills (Microsoft Office, access control systems, ticketing/logging tools) Ability to work 24/7 shift patterns (days and nights) Strong written and verbal communication skills Ability to assess risk and respond quickly to incidents. Eligibility to work in high-security environments (background checks will apply) Diversity & Inclusion We are committed to creating an inclusive workplace and welcome applications from all qualified individuals regardless of background. Women in Security: Women remain underrepresented within the security industry. As part of our commitment to improving representation, we actively encourage applications from women. Under our Positive Action initiative, female applicants who meet the essential criteria for the role will be guaranteed an interview. Why This Role Matters Security within Era 4 / Vipa Digital data centers is not just about guarding - it is about protecting mission-critical infrastructure, enabling customer trust, and ensuring uninterrupted service delivery across global networks.
27/07/2026
Full time
Job Title: Data Centre Security Supervisor Location: Markham Lane, Duckmanton, Chesterfield, UK S44 5HS Shift Hours: 42 hours per week, 4 on / 4 off mixed shifts Hourly Rate: £15.50 per hr / £33,945+ PA (full time) Role Overview The Security Supervisor will assist the Security Operations Manager in ensuring an efficient security service across at the Era 4 site in supervising all aspects of security requirements and taking responsibility for ensuring smooth/professional day-to-day running of the clients security systems and functions as well as man management responsibilities. This role will encompass liaising on a daily basis with client and the Workrate management team. Key Responsibilities To be responsible for the day to day operation of Security Be the first point of contact for the Security team and deal with day to day matters such as standards of dress, discipline, and conduct are met and adhered to Be the first point of contact for the Security team and deal with day to day matters such as standards of dress, discipline, and conduct are met and adhered to. Assist in on-going training to resident security teams and ensure all new security officers are fully trained and inducted to the site procedures and policies including CCTV, access control systems, deliveries and removals and intruder alarms Develop teamwork within the workforce, ensuring high morale through effective motivational methods Report and significant security breaches to the Security OPS Manager and Era 4 Management team, record and produce detailed reports on these and all incidents to client management suite. Assist in review of Security Officers performance and development To assist in any security / equipment investigations, i.e. thefts, missing items, complaints etc. To be responsible for the process of site deliveries and removals, carrying out audits of deliveries and removals as and when required or instructed Ensure Assignment Instructions are adhered to at all times by security and shipping personnel. Initialize call out procedures in the event of a crisis situation arising Ensure the security team are compliant with all relevant legislation on data protection. Skills & Experience Previous experience in data center, critical infrastructure, or corporate security environments highly desirable Understanding of access control, compliance, and audit requirements (e.g., ISO standards, customer audits) Strong customer service mindset with the ability to interact with enterprise clients professionally. Excellent diligence and situational awareness Ability to work in a fast-paced, high-security environment with strict procedures. Effective communication skills with the ability to escalate issues appropriately. Essential Requirements Valid SIA License (Door Supervisor or Security Guarding) Competent IT skills (Microsoft Office, access control systems, ticketing/logging tools) Ability to work 24/7 shift patterns (days and nights) Strong written and verbal communication skills Ability to assess risk and respond quickly to incidents. Eligibility to work in high-security environments (background checks will apply) Diversity & Inclusion We are committed to creating an inclusive workplace and welcome applications from all qualified individuals regardless of background. Women in Security: Women remain underrepresented within the security industry. As part of our commitment to improving representation, we actively encourage applications from women. Under our Positive Action initiative, female applicants who meet the essential criteria for the role will be guaranteed an interview. Why This Role Matters Security within Era 4 / Vipa Digital data centers is not just about guarding - it is about protecting mission-critical infrastructure, enabling customer trust, and ensuring uninterrupted service delivery across global networks.
Go back Midlands Partnership NHS Foundation Trust INTERPRETER AND CHAPLAINCY SERVICE ADMINISTRATOR The closing date is 06 August 2026 The Equity, Diversity, Inclusion (EDI) and Belonging service is a corporate service and provides Trust wide Accessible Communication and Interpretation Services and Chaplaincy, Spirituality and Pastoral Care services. These services provide face to face interpreters, British Sign Language and telephone interpreting, remote video access to interpreters and strives to adapt to new technological advances relevant to the needs of staff and service users to support competent and compassionate communication and accurate and timely assessments/care delivery for our service users. This exciting opportunity also supports the administration functions for the Chaplaincy services across the Trust services and geographical service areas. The role involves liaising with staff and service providers to schedule Interpreter, communication support or Chaplain support. We are looking for a dynamic individual who can work within our small and diverse team and support the delivery of the administration and communications functions of the services we support. You will be supported through regular supervision & personalised training opportunities to enhance your professional & career development. You must be enthusiastic & positive with a strong commitment to providing the best service possible. We are committed to offering a flexible & supportive approach for our team members & job share will be considered. Main duties of the job For the Interpreter and Translation aspects of the service -the post holder will maintain administration booking requests from Care Professionals for clinic/outreach appointments, using the electronic process and system developed within the Trust. The post holder will maintain a Trust diary for the service and feedback to the team on activities and usage.The Chaplaincy, Spirituality and Pastoral Care Service provides patients and staff with faith, spirituality and pastoral care. The post holder will maintain administration-booking requests for patients and staff. The post holder will maintain a Trust diary of Chaplaincy Services requests and feedback to the team on activities and usage. The post holder will support the reporting process of activity and support and actively engage with advancing the process used to ensure it is as efficient and consistent for all service areas and all aspects of service delivery. About us Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities. We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems. We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow. We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected. Please note, we may be required to close this vacancy early if we receive a high volume of applications Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application. Job responsibilities This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn KEY RESPONSIBILITIES Mainduties and responsibilities To maintain administration booking requests from Health and Social Care and Mental Health Professionals for in patient, clinic and outreach appointments. Maintain diary of interpretation and chaplaincy requests and feedback to the team on activities, usage and process. Provide confidential secretarial and administrative support within these services as required by the Associate Director of Equality & Inclusion. To maintain high standards of practice and recording of data as per Trust policies for record keeping and Information Governance. Work in partnership with Trust wide staff to promote communication competence, bridging the differences in interpreting non-verbal signals and attempting to alleviate anxieties and apprehensions which patients may feel using the Trust services. To promote communication competence between patients and Trust staff. Provide administrative support to maintain the booking requests, process of confirmation and feedback from staff re: Chaplaincy and Interpreter support services. Provide general office duties effectively and efficiently including answering the telephone, emails, scanning, photocopying and maintaining an efficient filing system both manual and computerised. To provide, in conjunction with other team members, cross cover for other administrators during periods of heavy work pressure or absence. Prepare letters and reports as required and deal with outgoing correspondence as appropriate. Able to work on own initiative and without daily supervision, seeking direction and guidance from line manager on issues outside the routine processing processes. Undertake other duties as may be determined from time to time, commensurate with the role and general responsibilities of the post. To be involved with stock control stationery and other supplies as necessary from approved sources and maintain adequate stocks, keeping appropriate records. To implement and follow the relevant policies relating to secretarial and administrative duties. To participate actively in team meetings supporting the administration function of team meetings. Systems and equipment To undertake processing of reports and data on activity and usage as directed by the Associate Director for Equality & Inclusion. To accurately input data onto the computer systems and maintain interpreter and chaplaincy usage database. To ensure care and maintenance of all equipment and premises. Produce a range of documents using Microsoft Office including Word, PowerPoint and Excel. To audit, monitor and facilitate the operational delivery of the interpreter service and chaplaincy service e.g. clarity and supporting the authorisation for processing of invoices, collection of monthly interpreter activity reports. Responsible for data entry and storage of data compiled by others, utilising Interpreter services specific computer-based data entry system.Decisions and judgements To report concerns to the Associate Director for Equality & Inclusion regarding interpreter/chaplaincy activity and provide monthly activity reports including complaints and compliments. Prioritise own workload in order to meet deadlines. Follows policies in own role which are determined by others; no responsibility for service development, but may be required to comment on policies, procedures or possible developments.Communication and relationships To communicate to the appropriate qualified member of staff any problems or concerns regarding interpreting interventions as per the Interpreter services process and policy. To communicate to the appropriate member of staff any problems or concerns regarding chaplaincy interventions as per the Chaplaincy service process and related policies. Maintain confidentiality at all times including the sharing of information that is of a sensitive and contentious nature with other professionals. To act as point of contact for the Accessible Communication and Interpretation services and for the Chaplaincy, Spirituality and Pastoral Care Service. To inform the line manager of any site issues in order to ensure that any maintenance or works problems in the department are dealt with in a timely manner, keeping appropriate records in line with local/Trust policy. To complete Personal Development Plan and to undertake appraisal with Line Manager. Provide advice and demonstrate own activities and workplace routines to new or less experienced colleagues in own work area. Physical demands of the job Travel to varied locations in order to carry out duties as appropriate. Combination of sitting, standing and walking. Standard keyboard skills are required to develop reports and action plans. Person Specification Qualifications Ability and experience of using IT Systems including Microsoft Office and Outlook and have accurate and competent keyboard skills RSA or EDCL or equivalent Experience of working in a team and supporting team members Experience in using microsoft and databases Skills and Experience Clerical or administration experience in similar demanding service which is demand/customer led Ability to work flexibly to suit service needs and priorities Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Midlands Partnership NHS Foundation Trust £25,760 to £27,476 a yearper annum (pro-rata) . click apply for full job details
27/07/2026
Full time
Go back Midlands Partnership NHS Foundation Trust INTERPRETER AND CHAPLAINCY SERVICE ADMINISTRATOR The closing date is 06 August 2026 The Equity, Diversity, Inclusion (EDI) and Belonging service is a corporate service and provides Trust wide Accessible Communication and Interpretation Services and Chaplaincy, Spirituality and Pastoral Care services. These services provide face to face interpreters, British Sign Language and telephone interpreting, remote video access to interpreters and strives to adapt to new technological advances relevant to the needs of staff and service users to support competent and compassionate communication and accurate and timely assessments/care delivery for our service users. This exciting opportunity also supports the administration functions for the Chaplaincy services across the Trust services and geographical service areas. The role involves liaising with staff and service providers to schedule Interpreter, communication support or Chaplain support. We are looking for a dynamic individual who can work within our small and diverse team and support the delivery of the administration and communications functions of the services we support. You will be supported through regular supervision & personalised training opportunities to enhance your professional & career development. You must be enthusiastic & positive with a strong commitment to providing the best service possible. We are committed to offering a flexible & supportive approach for our team members & job share will be considered. Main duties of the job For the Interpreter and Translation aspects of the service -the post holder will maintain administration booking requests from Care Professionals for clinic/outreach appointments, using the electronic process and system developed within the Trust. The post holder will maintain a Trust diary for the service and feedback to the team on activities and usage.The Chaplaincy, Spirituality and Pastoral Care Service provides patients and staff with faith, spirituality and pastoral care. The post holder will maintain administration-booking requests for patients and staff. The post holder will maintain a Trust diary of Chaplaincy Services requests and feedback to the team on activities and usage. The post holder will support the reporting process of activity and support and actively engage with advancing the process used to ensure it is as efficient and consistent for all service areas and all aspects of service delivery. About us Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities. We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems. We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow. We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected. Please note, we may be required to close this vacancy early if we receive a high volume of applications Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application. Job responsibilities This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn KEY RESPONSIBILITIES Mainduties and responsibilities To maintain administration booking requests from Health and Social Care and Mental Health Professionals for in patient, clinic and outreach appointments. Maintain diary of interpretation and chaplaincy requests and feedback to the team on activities, usage and process. Provide confidential secretarial and administrative support within these services as required by the Associate Director of Equality & Inclusion. To maintain high standards of practice and recording of data as per Trust policies for record keeping and Information Governance. Work in partnership with Trust wide staff to promote communication competence, bridging the differences in interpreting non-verbal signals and attempting to alleviate anxieties and apprehensions which patients may feel using the Trust services. To promote communication competence between patients and Trust staff. Provide administrative support to maintain the booking requests, process of confirmation and feedback from staff re: Chaplaincy and Interpreter support services. Provide general office duties effectively and efficiently including answering the telephone, emails, scanning, photocopying and maintaining an efficient filing system both manual and computerised. To provide, in conjunction with other team members, cross cover for other administrators during periods of heavy work pressure or absence. Prepare letters and reports as required and deal with outgoing correspondence as appropriate. Able to work on own initiative and without daily supervision, seeking direction and guidance from line manager on issues outside the routine processing processes. Undertake other duties as may be determined from time to time, commensurate with the role and general responsibilities of the post. To be involved with stock control stationery and other supplies as necessary from approved sources and maintain adequate stocks, keeping appropriate records. To implement and follow the relevant policies relating to secretarial and administrative duties. To participate actively in team meetings supporting the administration function of team meetings. Systems and equipment To undertake processing of reports and data on activity and usage as directed by the Associate Director for Equality & Inclusion. To accurately input data onto the computer systems and maintain interpreter and chaplaincy usage database. To ensure care and maintenance of all equipment and premises. Produce a range of documents using Microsoft Office including Word, PowerPoint and Excel. To audit, monitor and facilitate the operational delivery of the interpreter service and chaplaincy service e.g. clarity and supporting the authorisation for processing of invoices, collection of monthly interpreter activity reports. Responsible for data entry and storage of data compiled by others, utilising Interpreter services specific computer-based data entry system.Decisions and judgements To report concerns to the Associate Director for Equality & Inclusion regarding interpreter/chaplaincy activity and provide monthly activity reports including complaints and compliments. Prioritise own workload in order to meet deadlines. Follows policies in own role which are determined by others; no responsibility for service development, but may be required to comment on policies, procedures or possible developments.Communication and relationships To communicate to the appropriate qualified member of staff any problems or concerns regarding interpreting interventions as per the Interpreter services process and policy. To communicate to the appropriate member of staff any problems or concerns regarding chaplaincy interventions as per the Chaplaincy service process and related policies. Maintain confidentiality at all times including the sharing of information that is of a sensitive and contentious nature with other professionals. To act as point of contact for the Accessible Communication and Interpretation services and for the Chaplaincy, Spirituality and Pastoral Care Service. To inform the line manager of any site issues in order to ensure that any maintenance or works problems in the department are dealt with in a timely manner, keeping appropriate records in line with local/Trust policy. To complete Personal Development Plan and to undertake appraisal with Line Manager. Provide advice and demonstrate own activities and workplace routines to new or less experienced colleagues in own work area. Physical demands of the job Travel to varied locations in order to carry out duties as appropriate. Combination of sitting, standing and walking. Standard keyboard skills are required to develop reports and action plans. Person Specification Qualifications Ability and experience of using IT Systems including Microsoft Office and Outlook and have accurate and competent keyboard skills RSA or EDCL or equivalent Experience of working in a team and supporting team members Experience in using microsoft and databases Skills and Experience Clerical or administration experience in similar demanding service which is demand/customer led Ability to work flexibly to suit service needs and priorities Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Midlands Partnership NHS Foundation Trust £25,760 to £27,476 a yearper annum (pro-rata) . click apply for full job details
At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. Salary and location Machine Learning Engineer (Education Research) Permanent Manchester: £34,000 - £36,900 / Milton Keynes: £35,400 - £38,400 Working Arrangements; Hybrid - two days per week in the office Introduction AQA is building its AI for assessment capability and is looking for a junior machine learning engineer who wants to apply AI and machine learning to meaningful educational challenges. This is a distinctive early-career opportunity to work across the full applied machine learning lifecycle: researching and testing new approaches, evaluating them rigorously, and helping turn successful prototypes into reliable capabilities that can be deployed within assessment products and services. You will join AQA's in-house AI for assessment lab and work alongside experienced AI researchers, software developers, product teams, psychometricians and assessment experts. You will receive support to develop both your research and engineering skills while contributing to work with real educational purpose. Purpose of the role You will contribute to the research, development and productionisation of AI capabilities for educational assessment. These may include automated marking, feedback generation, learner support, skill estimation, proficiency modelling and adaptive testing. The role combines applied research with practical engineering. You will help investigate and validate promising approaches, then work collaboratively with technical and product colleagues to turn successful research into reproducible, maintainable and deployable machine learning capabilities. Key responsibilities Design, develop and refine machine learning models and prototypes that support educational assessment, helping to translate assessment needs into practical AI solutions and providing evidence for future development decisions. Evaluate model performance against technical and assessment measures, including accuracy, fairness, bias, reliability and alignment with human marking standards, while ensuring methods and results are clearly documented and reproducible. Work collaboratively with AI researchers, developers, psychometricians and product teams to build, deploy and continuously improve machine learning solutions, developing robust engineering practices and end-to-end experience across the full AI lifecycle. What we are looking for Essential Strong Python skills, with practical experience using relevant data and machine learning libraries such as NumPy, Pandas and scikit-learn. Practical experience with at least one deep-learning framework, such as PyTorch or TensorFlow. A good foundation in machine learning, including supervised learning and model evaluation. A good understanding of the machine learning lifecycle, from data ingestion and cleaning through to model development and validation. An interest in education or educational assessment and motivation to apply technology in support of AQA's mission. Strong communication and collaboration skills, including the ability to explain technical ideas clearly and learn from colleagues across different disciplines. Desirable NLP knowledge or experience relevant to text-based assessment. Familiarity with NLP libraries or frameworks such as Hugging Face Transformers or spaCy. Experience of, or exposure to, building end-to-end machine learning systems, including deployment. Familiarity with software-engineering practices such as version control, testing, code review and technical documentation. Exposure to sequential modelling. Experience working with multimodal data, including data processing and synchronisation. What's in it for you This is an opportunity to build an applied AI career in an environment combining research, engineering and real educational purpose. Unlike many early-career research roles, you will have the opportunity to follow promising work beyond the prototype: learning how models are evaluated, engineered, integrated and deployed within real products and services. You will gain practical experience across the full machine learning lifecycle while working with experienced specialists in AI, software development, product development, psychometrics and educational assessment. Contribute to AI capabilities in areas such as automated marking, personalised feedback, item generation and learner support Develop practical experience of both applied ML research and production engineering Learn how responsible AI capabilities are tested, deployed, monitored and improved See how your work contributes to products and services used to address meaningful educational needs A 35 hour working week with flexible, hybrid working 25 days' annual leave (rising to 30), plus Christmas closure days Excellent pension (up to 11.5% employer contribution) etc Diversity and Inclusion Statement At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background-is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences. Application Process To apply, please submit your CV through the AQA careers site. Applications close on Sunday 9 August 2026. Stage 1: a 30-minute Teams interview where you will talk through the shared project or artefact and discuss the technical decisions behind it. Stage 2: a face-to-face interview in Manchester or Milton Keynes, focused on your wider professional experience, collaboration style and motivation for educational assessment. Stage 2: a face-to-face interview in Manchester or Milton Keynes, focused on your wider professional experience, collaboration style and motivation for educational assessment. Recruitment We have a preferred supplier list (PSL) in place. Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Accountable to the Head of AI for Assessment Innovation, the overall purpose of this role is to develop models and algorithms as required by new assessment products and services. The post holder will research and develop AI capabilities that can enable new assessment products, increase the breadth of assessment services on offer and help shape long-term tech innovation and solutions. They will ideate and develop proofs of concept and prototypes and ensure they are cutting-edge, relevant and fit-for-purpose.Research, development and evaluation of AI solutions for assessment are key enablers in a range of diversification, digitisation and customer programmes. The AI for Assessment Innovation team is AQA's in-house AI for assessment lab, providing services and solutions alongside and in collaboration with contractors and partners. The team's responsibilities are: Research and development of AI features for new products or as part of contracted services EdTech partnership support through targeted evaluations and testing of third-party AI tools Providing AI for assessment expertise to the whole AQA group and advancing AQA's knowledge and know-how The role sits within the AI for Assessment Innovations team, in the Assessment Research and Innovation business area. Reporting to the Head of AI for Assessment, the role collaborates with a team of AI researchers, developers and managers and will have line management responsibility for AI for Assessment apprentices. Activities: AI model development for assessmentDesign, build, and refine machine learning models that support educational assessment use cases, such as automated marking (e.g., essays, short answers), feedback generation and learner support, skill estimation, proficiency modelling, and adaptive testing. Select appropriate modelling approaches (e.g., NLP models, classical ML, or deep learning) based on pedagogical and product requirements. Conduct rigorous experimentation, including hyperparameter tuning and ablation studies, to improve model performance and fairness. Educational assessment researchWork with complex educational datasets (e.g., learner responses, interaction logs, assessment outcomes). Design evaluation frameworks that go beyond accuracy to include fairness and bias across learner groups, marking reliability and consistency, alignment with human marking standards and mark schemes Work closely with psychometricians, assessment experts and product teams to translate educational requirements into technical solutions. Incorporate domain knowledge (e.g., marking schemes, assessment objectives, curriculum standards) into model design. From prototype to operationalisationDevelop scalable pipelines for data processing, model training, validation, and deployment. Collaborate and support the teams responsible for integrating models into production systems Contribute to CI/CD workflows, model versioning, and reproducibility practices. Responsible AI and governanceIdentify, assess, and mitigate risks related to bias, fairness, and misuse in assessment AI systems . click apply for full job details
27/07/2026
Full time
At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. Salary and location Machine Learning Engineer (Education Research) Permanent Manchester: £34,000 - £36,900 / Milton Keynes: £35,400 - £38,400 Working Arrangements; Hybrid - two days per week in the office Introduction AQA is building its AI for assessment capability and is looking for a junior machine learning engineer who wants to apply AI and machine learning to meaningful educational challenges. This is a distinctive early-career opportunity to work across the full applied machine learning lifecycle: researching and testing new approaches, evaluating them rigorously, and helping turn successful prototypes into reliable capabilities that can be deployed within assessment products and services. You will join AQA's in-house AI for assessment lab and work alongside experienced AI researchers, software developers, product teams, psychometricians and assessment experts. You will receive support to develop both your research and engineering skills while contributing to work with real educational purpose. Purpose of the role You will contribute to the research, development and productionisation of AI capabilities for educational assessment. These may include automated marking, feedback generation, learner support, skill estimation, proficiency modelling and adaptive testing. The role combines applied research with practical engineering. You will help investigate and validate promising approaches, then work collaboratively with technical and product colleagues to turn successful research into reproducible, maintainable and deployable machine learning capabilities. Key responsibilities Design, develop and refine machine learning models and prototypes that support educational assessment, helping to translate assessment needs into practical AI solutions and providing evidence for future development decisions. Evaluate model performance against technical and assessment measures, including accuracy, fairness, bias, reliability and alignment with human marking standards, while ensuring methods and results are clearly documented and reproducible. Work collaboratively with AI researchers, developers, psychometricians and product teams to build, deploy and continuously improve machine learning solutions, developing robust engineering practices and end-to-end experience across the full AI lifecycle. What we are looking for Essential Strong Python skills, with practical experience using relevant data and machine learning libraries such as NumPy, Pandas and scikit-learn. Practical experience with at least one deep-learning framework, such as PyTorch or TensorFlow. A good foundation in machine learning, including supervised learning and model evaluation. A good understanding of the machine learning lifecycle, from data ingestion and cleaning through to model development and validation. An interest in education or educational assessment and motivation to apply technology in support of AQA's mission. Strong communication and collaboration skills, including the ability to explain technical ideas clearly and learn from colleagues across different disciplines. Desirable NLP knowledge or experience relevant to text-based assessment. Familiarity with NLP libraries or frameworks such as Hugging Face Transformers or spaCy. Experience of, or exposure to, building end-to-end machine learning systems, including deployment. Familiarity with software-engineering practices such as version control, testing, code review and technical documentation. Exposure to sequential modelling. Experience working with multimodal data, including data processing and synchronisation. What's in it for you This is an opportunity to build an applied AI career in an environment combining research, engineering and real educational purpose. Unlike many early-career research roles, you will have the opportunity to follow promising work beyond the prototype: learning how models are evaluated, engineered, integrated and deployed within real products and services. You will gain practical experience across the full machine learning lifecycle while working with experienced specialists in AI, software development, product development, psychometrics and educational assessment. Contribute to AI capabilities in areas such as automated marking, personalised feedback, item generation and learner support Develop practical experience of both applied ML research and production engineering Learn how responsible AI capabilities are tested, deployed, monitored and improved See how your work contributes to products and services used to address meaningful educational needs A 35 hour working week with flexible, hybrid working 25 days' annual leave (rising to 30), plus Christmas closure days Excellent pension (up to 11.5% employer contribution) etc Diversity and Inclusion Statement At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background-is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences. Application Process To apply, please submit your CV through the AQA careers site. Applications close on Sunday 9 August 2026. Stage 1: a 30-minute Teams interview where you will talk through the shared project or artefact and discuss the technical decisions behind it. Stage 2: a face-to-face interview in Manchester or Milton Keynes, focused on your wider professional experience, collaboration style and motivation for educational assessment. Stage 2: a face-to-face interview in Manchester or Milton Keynes, focused on your wider professional experience, collaboration style and motivation for educational assessment. Recruitment We have a preferred supplier list (PSL) in place. Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Accountable to the Head of AI for Assessment Innovation, the overall purpose of this role is to develop models and algorithms as required by new assessment products and services. The post holder will research and develop AI capabilities that can enable new assessment products, increase the breadth of assessment services on offer and help shape long-term tech innovation and solutions. They will ideate and develop proofs of concept and prototypes and ensure they are cutting-edge, relevant and fit-for-purpose.Research, development and evaluation of AI solutions for assessment are key enablers in a range of diversification, digitisation and customer programmes. The AI for Assessment Innovation team is AQA's in-house AI for assessment lab, providing services and solutions alongside and in collaboration with contractors and partners. The team's responsibilities are: Research and development of AI features for new products or as part of contracted services EdTech partnership support through targeted evaluations and testing of third-party AI tools Providing AI for assessment expertise to the whole AQA group and advancing AQA's knowledge and know-how The role sits within the AI for Assessment Innovations team, in the Assessment Research and Innovation business area. Reporting to the Head of AI for Assessment, the role collaborates with a team of AI researchers, developers and managers and will have line management responsibility for AI for Assessment apprentices. Activities: AI model development for assessmentDesign, build, and refine machine learning models that support educational assessment use cases, such as automated marking (e.g., essays, short answers), feedback generation and learner support, skill estimation, proficiency modelling, and adaptive testing. Select appropriate modelling approaches (e.g., NLP models, classical ML, or deep learning) based on pedagogical and product requirements. Conduct rigorous experimentation, including hyperparameter tuning and ablation studies, to improve model performance and fairness. Educational assessment researchWork with complex educational datasets (e.g., learner responses, interaction logs, assessment outcomes). Design evaluation frameworks that go beyond accuracy to include fairness and bias across learner groups, marking reliability and consistency, alignment with human marking standards and mark schemes Work closely with psychometricians, assessment experts and product teams to translate educational requirements into technical solutions. Incorporate domain knowledge (e.g., marking schemes, assessment objectives, curriculum standards) into model design. From prototype to operationalisationDevelop scalable pipelines for data processing, model training, validation, and deployment. Collaborate and support the teams responsible for integrating models into production systems Contribute to CI/CD workflows, model versioning, and reproducibility practices. Responsible AI and governanceIdentify, assess, and mitigate risks related to bias, fairness, and misuse in assessment AI systems . click apply for full job details
The national salary range is £32,483 - £37,265, London salary range is £34,281 - £41,836. Your salary will be dependent on your base location Working Pattern Full Time, Flexible Working Vacancy Approach External Location London, National Region London, National Closing Date 09-Aug-2026 Post Type Fixed Term HEO Number of jobs available 1 Reserve List 12 Months Job ID 20391 Descriptions & requirements Strategy Advisor About the Parole Board The Parole Board is a court-like body that determines if someone is safe to release from prison. We do that with great care and public safety is our number one priority. All Parole Board decisions are solely focused on whether a prisoner would represent a significant risk to the public after release, although not all decisions members take are popular and they try to do this as fairly and objectively as they can. The Parole Board is made up of approximately 230 members of staff based in our London Head Office and approximately 300 nationally based Parole Board Members, who make decisions on risk by assessing cases at the point of referral from the Secretary of State and attending hearings at prisons across the country. The Parole Board offers an excellent flexible working policy which allows employees to have an effective work, home life balance. We are committed to the development of employees and how to support their learning. We therefore promote staff participating in apprenticeships and wider learning. The Parole Board currently exceeds the government target of employees on apprenticeships. About the role The post holder will support the Strategy Hub by helping to develop evidence-based strategy, coordinate defined strategic workstreams, gather insight from internal and external sources, support stakeholder engagement and produce clear analysis and briefing to inform senior decision-making. The role is aligned to the Civil Service Policy Profession standards and will particularly require the ability to see the bigger picture, work together across boundaries and deliver at pace. Supporting the development of the Parole Board's corporate strategy, business planning cycle and strategic forward look. Engaging across the organisation and with external partners to gather evidence, understand impacts, test proposals and support delivery of strategic priorities. Supporting and coordinating defined strategic workstreams, including court ambition, digital strategy and transparency, under the direction of the Strategic Change Manager. Maintaining the strategic forward look, action logs and supporting products so that priorities, risks, dependencies and decision points are visible. Person specification The post holder will be part of the Strategy Hub and report to the Strategic Change Manager. They will bring curiosity, sound judgement and enthusiasm, helping the organisation understand strategic choices, explore new ideas and develop evidence-based solutions to complex organisational challenges. They will be expected to see the bigger picture, work collaboratively, communicate clearly and deliver high-quality work at pace. Main Duties Your role will be to support the Strategy Hub to strengthen the Parole Board's strategic capability. You will help the organisation understand the wider policy and justice context, build evidence, engage stakeholders and develop clear options and advice to support senior decision-making. The role is suitable for an HEO developing as a policy and strategy professional, with support and direction from the Strategic Change Manager. Support the development and delivery of the Parole Board's corporate strategy, business planning cycle and strategic forward look, ensuring work is aligned to the organisation's purpose, statutory responsibilities and wider justice system priorities. Support and coordinate defined strategic workstreams, including court ambition, digital strategy and transparency, helping to clarify objectives, develop plans, identify dependencies and track progress. Help develop clear problem statements, objectives, options and success measures for strategic projects, ensuring proposals are proportionate, evidence-based and focused on the outcomes the organisation is seeking to achieve. Stakeholder Engagement Build effective working relationships with colleagues across the Parole Board, including operational, legal, policy, digital, communications, governance, member-facing and corporate services teams. Support engagement with external stakeholders, including Ministry of Justice policy, sponsorship, digital, commercial and reform colleagues, to ensure strategic work is informed by wider government priorities and justice system developments. Plan and support workshops, meetings and engagement sessions to gather views, test proposals, understand operational impacts and support collaborative strategy development. Horizon Scanning and Insight Monitor relevant political, legislative, policy, operational and digital developments across the justice system and wider public sector, identifying issues that may create risks, opportunities or choices for the Parole Board. Draw together information from internal data, project updates, stakeholder feedback, external publications and policy developments to build a rounded evidence base for strategic decision-making. Evidence, Options, Analysis and Advice Develop and maintain evidence bases for key strategic priorities, ensuring proposals are supported by clear analysis, relevant data and an understanding of benefits, risks, costs and delivery implications. Support options analysis for strategic decisions by identifying viable choices, assessing trade-offs, clarifying assumptions and presenting balanced recommendations for senior consideration. Draft clear briefings, submissions, discussion papers and presentations that explain complex issues in a concise and accessible way. Planning, Governance and Delivery Support Maintain and update relevant strategy plans, action logs, forward looks, project trackers and other working documents to ensure progress is visible and well managed. Resources and evaluation Support the Strategic Change Manager to assess delivery progress, capture learning, evaluate outcomes and provide information for effective decision-making. •Other ad hoc tasks appropriate to the role and grade as assigned from time to time by the Strategic Change Manager, Director of Strategy and Corporate Services or Chief Executive. •To undertake these responsibilities in line with current legislation, Parole Board policies, and the key documents listed below. Learning and development opportunities will be given to the successful candidate. Skills and experience required for the post •Ability to see the bigger picture by understanding how the Parole Board's work fits within wider justice system priorities and the public interest. •An awareness of the standards of the Civil Service Policy Profession and an interest in developing as a policy and strategy professional. • Ability to gather, assess and present evidence from a range of sources to support options analysis, recommendations and senior decision-making. •Ability to work together with operational, policy, legal, digital, finance, governance and corporate services colleagues to understand issues and develop practical solutions. •Strong written and verbal communication skills, including the ability to produce clear briefings, notes and presentations. •Strong organisational skills, with the ability to manage competing priorities and maintain clear records of actions, risks and decisions. •Able to deliver at pace in a fast-moving environment, managing competing priorities and producing high-quality work under pressure. •Able to work independently within clear parameters, escalating risks, issues and decisions appropriately. •Experience of supporting projects, policy work or strategy development with multi-disciplinary teams to deliver results within fixed timeframes and limited resource. •Experience of establishing simple processes, maintaining trackers or action logs and working to deadlines. •Policy, strategy, project management or continuous improvement training. •Experience of using collaborative working tools to support planning, workshops or project delivery. •Experience in facilitating project meetings, workshops or engagement sessions •Experience of drafting briefings, discussion papers, options analysis or senior-level presentations. Assessment Applicants will be assessed against the following behaviours during the selection process: Seeing the Bigger Picture Working Together Delivering at Pace Communicating and Influencing Security Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Check. This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Strengths. At the sift stage you will be assessed against Behaviours and Experience. Should a large number of applications be received, the initial sift may be conducted using a lead behaviour. This will be the behaviour which is listed first in the job advert. . click apply for full job details
27/07/2026
Full time
The national salary range is £32,483 - £37,265, London salary range is £34,281 - £41,836. Your salary will be dependent on your base location Working Pattern Full Time, Flexible Working Vacancy Approach External Location London, National Region London, National Closing Date 09-Aug-2026 Post Type Fixed Term HEO Number of jobs available 1 Reserve List 12 Months Job ID 20391 Descriptions & requirements Strategy Advisor About the Parole Board The Parole Board is a court-like body that determines if someone is safe to release from prison. We do that with great care and public safety is our number one priority. All Parole Board decisions are solely focused on whether a prisoner would represent a significant risk to the public after release, although not all decisions members take are popular and they try to do this as fairly and objectively as they can. The Parole Board is made up of approximately 230 members of staff based in our London Head Office and approximately 300 nationally based Parole Board Members, who make decisions on risk by assessing cases at the point of referral from the Secretary of State and attending hearings at prisons across the country. The Parole Board offers an excellent flexible working policy which allows employees to have an effective work, home life balance. We are committed to the development of employees and how to support their learning. We therefore promote staff participating in apprenticeships and wider learning. The Parole Board currently exceeds the government target of employees on apprenticeships. About the role The post holder will support the Strategy Hub by helping to develop evidence-based strategy, coordinate defined strategic workstreams, gather insight from internal and external sources, support stakeholder engagement and produce clear analysis and briefing to inform senior decision-making. The role is aligned to the Civil Service Policy Profession standards and will particularly require the ability to see the bigger picture, work together across boundaries and deliver at pace. Supporting the development of the Parole Board's corporate strategy, business planning cycle and strategic forward look. Engaging across the organisation and with external partners to gather evidence, understand impacts, test proposals and support delivery of strategic priorities. Supporting and coordinating defined strategic workstreams, including court ambition, digital strategy and transparency, under the direction of the Strategic Change Manager. Maintaining the strategic forward look, action logs and supporting products so that priorities, risks, dependencies and decision points are visible. Person specification The post holder will be part of the Strategy Hub and report to the Strategic Change Manager. They will bring curiosity, sound judgement and enthusiasm, helping the organisation understand strategic choices, explore new ideas and develop evidence-based solutions to complex organisational challenges. They will be expected to see the bigger picture, work collaboratively, communicate clearly and deliver high-quality work at pace. Main Duties Your role will be to support the Strategy Hub to strengthen the Parole Board's strategic capability. You will help the organisation understand the wider policy and justice context, build evidence, engage stakeholders and develop clear options and advice to support senior decision-making. The role is suitable for an HEO developing as a policy and strategy professional, with support and direction from the Strategic Change Manager. Support the development and delivery of the Parole Board's corporate strategy, business planning cycle and strategic forward look, ensuring work is aligned to the organisation's purpose, statutory responsibilities and wider justice system priorities. Support and coordinate defined strategic workstreams, including court ambition, digital strategy and transparency, helping to clarify objectives, develop plans, identify dependencies and track progress. Help develop clear problem statements, objectives, options and success measures for strategic projects, ensuring proposals are proportionate, evidence-based and focused on the outcomes the organisation is seeking to achieve. Stakeholder Engagement Build effective working relationships with colleagues across the Parole Board, including operational, legal, policy, digital, communications, governance, member-facing and corporate services teams. Support engagement with external stakeholders, including Ministry of Justice policy, sponsorship, digital, commercial and reform colleagues, to ensure strategic work is informed by wider government priorities and justice system developments. Plan and support workshops, meetings and engagement sessions to gather views, test proposals, understand operational impacts and support collaborative strategy development. Horizon Scanning and Insight Monitor relevant political, legislative, policy, operational and digital developments across the justice system and wider public sector, identifying issues that may create risks, opportunities or choices for the Parole Board. Draw together information from internal data, project updates, stakeholder feedback, external publications and policy developments to build a rounded evidence base for strategic decision-making. Evidence, Options, Analysis and Advice Develop and maintain evidence bases for key strategic priorities, ensuring proposals are supported by clear analysis, relevant data and an understanding of benefits, risks, costs and delivery implications. Support options analysis for strategic decisions by identifying viable choices, assessing trade-offs, clarifying assumptions and presenting balanced recommendations for senior consideration. Draft clear briefings, submissions, discussion papers and presentations that explain complex issues in a concise and accessible way. Planning, Governance and Delivery Support Maintain and update relevant strategy plans, action logs, forward looks, project trackers and other working documents to ensure progress is visible and well managed. Resources and evaluation Support the Strategic Change Manager to assess delivery progress, capture learning, evaluate outcomes and provide information for effective decision-making. •Other ad hoc tasks appropriate to the role and grade as assigned from time to time by the Strategic Change Manager, Director of Strategy and Corporate Services or Chief Executive. •To undertake these responsibilities in line with current legislation, Parole Board policies, and the key documents listed below. Learning and development opportunities will be given to the successful candidate. Skills and experience required for the post •Ability to see the bigger picture by understanding how the Parole Board's work fits within wider justice system priorities and the public interest. •An awareness of the standards of the Civil Service Policy Profession and an interest in developing as a policy and strategy professional. • Ability to gather, assess and present evidence from a range of sources to support options analysis, recommendations and senior decision-making. •Ability to work together with operational, policy, legal, digital, finance, governance and corporate services colleagues to understand issues and develop practical solutions. •Strong written and verbal communication skills, including the ability to produce clear briefings, notes and presentations. •Strong organisational skills, with the ability to manage competing priorities and maintain clear records of actions, risks and decisions. •Able to deliver at pace in a fast-moving environment, managing competing priorities and producing high-quality work under pressure. •Able to work independently within clear parameters, escalating risks, issues and decisions appropriately. •Experience of supporting projects, policy work or strategy development with multi-disciplinary teams to deliver results within fixed timeframes and limited resource. •Experience of establishing simple processes, maintaining trackers or action logs and working to deadlines. •Policy, strategy, project management or continuous improvement training. •Experience of using collaborative working tools to support planning, workshops or project delivery. •Experience in facilitating project meetings, workshops or engagement sessions •Experience of drafting briefings, discussion papers, options analysis or senior-level presentations. Assessment Applicants will be assessed against the following behaviours during the selection process: Seeing the Bigger Picture Working Together Delivering at Pace Communicating and Influencing Security Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Check. This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Strengths. At the sift stage you will be assessed against Behaviours and Experience. Should a large number of applications be received, the initial sift may be conducted using a lead behaviour. This will be the behaviour which is listed first in the job advert. . click apply for full job details
Follow a practical Data Analyst career path with instructor led training in Excel, SQL, Power BI, Python, Pandas and data visualisation skills. A Data Analyst collects, cleans, analyses, and interprets data to help organisations make better decisions. This career path is ideal for learners who want to build practical skills in spreadsheets, databases, dashboards, programming, and data analysis. The London Academy of IT Data Analyst Career Path is designed to take learners from core business data skills to practical analytical techniques using tools such as Microsoft Excel, SQL, Microsoft Power BI, Python, Pandas, and Matplotlib. By following this pathway, you can build a strong foundation for roles such as Junior Data Analyst, Data Analyst, Business Analyst, Reporting Analyst, and BI Analyst. Recommended Learning Pathway Complete these milestone training steps sequentially to achieve full proficiency: This career path is suitable for beginners and career changers. No advanced technical background is required to start, but learners should be comfortable using a computer and working with basic numbers, tables, and reports. To become a confident Data Analyst, you should develop skills in: Microsoft Excel for organising, calculating, and analysing data SQL for querying and managing data from databases Microsoft Power BI for dashboards, reports, and visual analytics Python programming for data analysis and automation Pandas and NumPy for working with structured datasets Matplotlib for creating charts and visualisations Data cleaning, data interpretation, and business reporting Day-to-Day Responsibilities Data Analysts work with data to identify patterns, produce reports, and support better business decisions. Their responsibilities may vary depending on the organisation and industry. Collecting, cleaning, and preparing data for analysis Writing SQL queries to extract information from databases Creating reports, dashboards, and visual summaries Using Excel, Power BI, and Python to analyse data Identifying trends, patterns, and performance insights Presenting findings to managers, teams, or stakeholdersSupporting business decisions with accurate data analysis Market Opportunities & Career Landscape Data analysis skills are valuable across many industries, including finance, healthcare, retail, education, technology, government, consulting, and business services. Organisations increasingly rely on data to improve performance, understand customers, optimise operations, and make informed decisions. This creates strong opportunities for professionals who can work confidently with data tools and communicate insights clearly. This pathway can support learners who want to move into entry level data roles, improve their current workplace reporting skills, or progress towards more advanced areas such as business intelligence, data science, and machine learning. At London Academy of IT, we provide instructor led online and in person IT training in Data Analytics, SQL, Python, Power BI, and more. Our cutting edge courses are designed to boost performance and enhance employability, providing the competitive edge employers look for. London Academy of IT, 64 Broadway, Stratford, London E15 1NT, United Kingdom
27/07/2026
Full time
Follow a practical Data Analyst career path with instructor led training in Excel, SQL, Power BI, Python, Pandas and data visualisation skills. A Data Analyst collects, cleans, analyses, and interprets data to help organisations make better decisions. This career path is ideal for learners who want to build practical skills in spreadsheets, databases, dashboards, programming, and data analysis. The London Academy of IT Data Analyst Career Path is designed to take learners from core business data skills to practical analytical techniques using tools such as Microsoft Excel, SQL, Microsoft Power BI, Python, Pandas, and Matplotlib. By following this pathway, you can build a strong foundation for roles such as Junior Data Analyst, Data Analyst, Business Analyst, Reporting Analyst, and BI Analyst. Recommended Learning Pathway Complete these milestone training steps sequentially to achieve full proficiency: This career path is suitable for beginners and career changers. No advanced technical background is required to start, but learners should be comfortable using a computer and working with basic numbers, tables, and reports. To become a confident Data Analyst, you should develop skills in: Microsoft Excel for organising, calculating, and analysing data SQL for querying and managing data from databases Microsoft Power BI for dashboards, reports, and visual analytics Python programming for data analysis and automation Pandas and NumPy for working with structured datasets Matplotlib for creating charts and visualisations Data cleaning, data interpretation, and business reporting Day-to-Day Responsibilities Data Analysts work with data to identify patterns, produce reports, and support better business decisions. Their responsibilities may vary depending on the organisation and industry. Collecting, cleaning, and preparing data for analysis Writing SQL queries to extract information from databases Creating reports, dashboards, and visual summaries Using Excel, Power BI, and Python to analyse data Identifying trends, patterns, and performance insights Presenting findings to managers, teams, or stakeholdersSupporting business decisions with accurate data analysis Market Opportunities & Career Landscape Data analysis skills are valuable across many industries, including finance, healthcare, retail, education, technology, government, consulting, and business services. Organisations increasingly rely on data to improve performance, understand customers, optimise operations, and make informed decisions. This creates strong opportunities for professionals who can work confidently with data tools and communicate insights clearly. This pathway can support learners who want to move into entry level data roles, improve their current workplace reporting skills, or progress towards more advanced areas such as business intelligence, data science, and machine learning. At London Academy of IT, we provide instructor led online and in person IT training in Data Analytics, SQL, Python, Power BI, and more. Our cutting edge courses are designed to boost performance and enhance employability, providing the competitive edge employers look for. London Academy of IT, 64 Broadway, Stratford, London E15 1NT, United Kingdom